Service History 149 - Fred's Appliance

We serviced a

WHIRLPOOL HOOD

Model WVW51UC6FS1

Near Orange, OH 44128

Brian M

Job Details: 02/09/2023

Installed hood switch OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Amherst, OH 44001

David R

Job Details: 02/09/2023

Replaced control UI. Good. Ran diagnostics. All components working. Op Test Ok.

We serviced a

KENMORE RANGE

Model 790.310731

Near Willoughby, OH 44094

Jason N

Job Details: 02/09/2023

Installed spark module. Ran operation test on all burners. All burners igniting properly. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, OH 44001

David R

Job Details: 02/09/2023

"Cc will select and start cycle, basket will move, no water enter and unit will say Wash Complete. Checked errors, 7/4 Basket Re-engagement failure, 1/2 Motor Drive Module Over Voltage. Cleared errors. Ran diagnostics cycle. All components worked except the spin, will try to rotate the washplate, not the whole basket. Basket moves freely and washplate moves freely. Looked underneath washer and found slider broken. No t/s on hand. Have to order out. Ordering slider ; ordrng 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5900TW0

Near Willoughby, OH 44094

Corina B

Job Details: 02/09/2023

Replaced the lid switch. Tested on a quick cycle. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model GFE26GMKFES

Near Lorain, OH 44053

Angel

Job Details: 02/09/2023

Cc that she replaced the filter and the reset light was on and now the light is not there and she thought the display was suppose to be on all the time. Tested display and display is working perfectly explained to customer that the display turns on if you touch it and it will only turn on whatever your going to touch like the temps the icemaker on off or the selections for water or ice than they turn off. Everything is working as should she stated she just didnt remember if it stayed on or not so I made sure water dispenser was working and it was making ice and all the functions work unit working as designed opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near North Olmsted, OH 44070

Marie V

Job Details: 02/09/2023

Took POP. Cc that ice maker wont stop making ice. Confirmed. Found ice maker arm was off place. Took pics amd showed cust. Put back in place and explain how to shut off. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS03

Near Roaming Shores, OH 44084

Brian M

Job Details: 02/08/2023

Cc unit not powering on Found power supply not correct needs electrician Found lower oven door broken and needing all new hardware ; ordrng 1 W11518518 (Handle) and 2 W10831019 (screw)s and 8 WP90767 (screw)s and 1 W10827059 (door) and 1 W10853628 (brkt-glass) and 1 W10669415 (brkt-glass) and 1 W11354870 (Stainless) and 1 WPW10347596 (glass-door) and 4 74003975 (screw)s

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Corina B

Job Details: 02/08/2023

"Replaced the control. Brought core back for return. Started a quick cycle, then started a cycle again, started. The done light stays on until the next load starts. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HVAXVI01

Near Aurora, OH 44202

Corina B

Job Details: 02/08/2023

"CC that the unit is not cooling. Confirmed. No fans or compressor running. Checked the evaporator good frost pattern. Found the thermostat not turn on. Tapped the control started up. Will need a new thermostat. Cust can install part. ; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0AS04

Near Brecksville, OH 44141

David R

Job Details: 02/08/2023

"Cc unit not coking on. Tested thermal fuse in front of control. Open. Replaced from t/s. Tested, no error codes. All fans good and working on low and high. Ran unit 350* for 30 mins. Good, heating and cycling. Op Test Ok.; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"

We serviced a

GE WASH/DRY COMBO

Model GUD27ESSM1WW

Near Bay Village, OH 44140

Angel

Job Details: 02/08/2023

"Cc that unit takes long to start and it makes weird noises in the beginning. When I arrived they were washing clothes and it was in a spin and unit sounded perfect so I waited till if finished since it was almost done and took off front cover to verify underneath and put the unit into a speed wash and it was making a loud sound like if it was the drive motor but it was hard to say so Im ordering the drive motor, shifter, gear case, and pulleys will need a second tech HV has the socket in order to remove the gear case nut. ; ordrng 1 WH49X27319 (Drive motor) and 1 WE12X27300 (Belt) and 1 WH49X27322 (Transmission) and 1 WH05X27185 (Clutch) and 1 WH18X27186 (Shifter) and 1 WH12X27187 (Speed sensor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Hiram, OH 44234

Brian M

Job Details: 02/08/2023

Installed ui Programmed board Advised to let changes happen for 72 hours may take a few days to notice temp change

We serviced a

GE DISHWASHER

Model GDF630PGM0BB

Near Chardon, OH 44024

Joe O

Job Details: 02/08/2023

Installed control kit. Tested. Op test ok

We serviced a

JENNAIR MICROWAVE

Model n/a

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/08/2023

Cc unit not functioningFound ui to have no display Unit getting power and thermal fuse is okThere is no parts available to replace

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Cleveland Heights, OH 44118

Joe O

Job Details: 02/08/2023

Installed ui. Tested. Op test ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KHMS155LBL0

Near Eastlake, OH 44095

Joe O

Job Details: 02/08/2023

Installed magnetron and diode. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Seven Hills, OH 44131

Corina B

Job Details: 02/08/2023

"CC that the ice maker is not working. Confirmed. Found the wires at the door are broken and pinched. Will need a new door. Cus is calling whirlpool ; ordrng 1 LW11038917 (Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Seven Hills, OH 44131

David R

Job Details: 02/08/2023

"Cc unit oven bake not coming on. Took off panel to bake ignitor. Took off bake ignitor and burner to reposition and adjust it. Good. All wires on correctly and tight. Good. Ran unit at 350* After preheat, waited for unit to cycle a couple times. Good. Put unit up to 375*, good. Cycling. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Rocky River, OH 44116

Angel

Job Details: 02/08/2023

Replaced pump motor tested unit opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Geneva, OH 44041

Dan H

Job Details: 02/08/2023

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, OH 44057

Jason N

Job Details: 02/08/2023

Installed suspension spring. Ran spin and drain test with wet load of towels. No abnormal vibration or noise. Op test good.

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730DS00

Near Painesville, OH 44077

Jason N

Job Details: 02/08/2023

"When opening the box, found that the protective plastic film and tape was balled up sitting inside the box, no film on the console itself. When console was installed, console skipped program mode and immediately went into f2e1 fault. This is a returned faulty console. Will need to reorder.; ordrng 1 W11236888 (Console)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Garfield Heights, OH 44128

Manny

Job Details: 02/08/2023

"Touch up paint, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Kirtland, OH 44094

Jason N

Job Details: 02/08/2023

"Installed drive motor and blower wheel. Ran timed dry test on high for 10 minutes. No abnormal, noises heard. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Garfield Heights, OH 44125

Corina B

Job Details: 02/08/2023

"CC that the unit will not start. Confirmed. Found the thermal fuse, open. The heater is grounded to the cabinet. Replaced the heater, thermal fuse and the thermostat. Checked outside vent, clear. Will need a handle for he door. Cus can install handle. Opt test ok; ordrng 1 W10861225 (Handle), used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Windham, OH 44288

Brian M

Job Details: 02/08/2023

Customer does not have pop but Manufacturer date is 12 2022 on the the label Customer complaint unit not cooling Could not duplicate an issue Cubes in freezer are frozen Fridge is at 37 and freezer at 2 Unit is operating properly at this time

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Kent, OH 44240

Brian M

Job Details: 02/08/2023

Installed lid and hinges and valve Ran calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Royalton, OH 44133

David R

Job Details: 02/08/2023

"Cc unit is leaking. SP W11651001 for new updated Tub Ring ; ordrng 1 W11590590 (Tub ring), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Royalton, OH 44133

David R

Job Details: 02/08/2023

"Replaced control, harness, actuator and motor. Ran diagnostics. Good. All components working. Good. Customer to level unit if needed. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 02/08/2023

Drive motor was never received stated Evan. Replaced main board opt test n/g main board was bad would not function wont turn on so i installed the old one to make sure and it turned on so i still took apart unit to make sure everything was properly plugged in and it was ordering main board again since it was bad also reordering drive motor.; ordrng 1 W11527562 (Main board) and 1 W11519731 (Motor)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Royalton, OH 44133

David R

Job Details: 02/08/2023

"Cc some clothes are stretching out after unit is done with load. Cannot adjust spin cycle. Ran unit, no error codes. Ran diagnostics cycle. Good, all components working, good. Ran calibration. All options on unit working normally as well. Called techline. Customer should put clothes loosely in unit. Run with correct cycle and options. Unit is working as designed. Op Test Ok."

We serviced a

GE DISHWASHER

Model GDF640HFM0DS

Near Strongsville, OH 44136

David R

Job Details: 02/08/2023

"Cc unit no display. Correct 120 going to it. Shorted controls and harness. Replace both controls and harness. Found under product notes for UI control BOARD HAS BEEN RECALLED BY GE 1/30/23 NO ETA FOR REPLENISHMENT ; ordrng 1 WD21X32165 (Control) and 1 WD21X31898 (UI control) and 1 WD21X22916 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Kent, OH 44240

Brian M

Job Details: 02/08/2023

Cc of noise Found noise to be diffuser ; ordrng 1 W11236851 (diffuser)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Eastlake, OH 44095

Joe O

Job Details: 02/08/2023

"Recovered refrigerant, installed evaporator. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Eastlake, OH 44095

Joe O

Job Details: 02/08/2023

"Cc: lights dim, freezer light outFound freezer light out completely, ff lights in top dim. Needs freezer led module replaced led module. Tested. Op test ok ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44115

Marie V

Job Details: 02/08/2023

Cc of unit not working confirmed. S15365B replaced control. Tested unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Parma, OH 44134

Angel

Job Details: 02/08/2023

Cc that unit makes a clunking noise randomly during the day also showed me a video. I heard the clunking on video it was the compressor but its real quick so the first thing i noticed was refrigerator is not leveled at all was slanted so I leveled it and ran unit and was fine so I asked customer to make sure it wasnt just a leveling issue to monitor it and if it stops which she said it would do it every day it was just a leveling issue if not it will need compressor replaced ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Beachwood, OH 44122

Corina B

Job Details: 02/08/2023

"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Strongsville, OH 44149

David R

Job Details: 02/08/2023

"Replaced valves, fabric dispenser and tub ring. Tested in diagnostics. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Brook Park, OH 44142

Angel

Job Details: 02/08/2023

"Cc that unit is squealing only when doing a heavy load at the high spin. Looked underneath and everything looked good so i took the agitator off to make sure there was nothing underneath and found a big pile of hair, lint and string between the agitator and gearcase shaft cleaned off the shaft and agitator and ran a drain/spin with heavy wet towels to test it and customer stated that around the 5min mark it would start squealing and unit was quiet did not squeal at all opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Streetsboro, OH 44241

Brian M

Job Details: 02/08/2023

Cc unit not functioning properly Found customers hot water not hot enough Unit is thinking its cold Advised on plumbing

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Aurora, OH 44202

Brian M

Job Details: 02/08/2023

Cc of leak at left front when running the rough wash cycle Showed video of leak She has ran it 5-6 times no leak on those washes Ran test wash cycle could not duplicate leak Advised to watch

We serviced a

AMANA DRYER

Model NED4655EW1

Near Aurora, OH 44202

Brian M

Job Details: 02/08/2023

Installed dryer kit OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near South Euclid, OH 44118

Corina B

Job Details: 02/08/2023

"Recovered refrigerant, replaced evaporator and drier pulled 28vac w/ pump, watched, good, charged4.27 oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near University Heights, OH 44118

Jason N

Job Details: 02/08/2023

"Cc unit stopped working Plugged in unit, found unit in sensing pause. Pressed start button and cycle resumed. Canceled cycle and ran diagnostics. No fault codes stored. Ran auto test cycle, all functions passed. Restarted regular cycle. Unit sensed and filled with water. No issues found with unit at this time."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Moreland Hills, OH 44022

Jason N

Job Details: 02/08/2023

"Cc unit displays f2e1Verified in diagnostics f2e1 for stuck/shorted key. Could not install console that was ordered, console is the wrong color for this unit, black when it should be stainless steel, will need to order correct console. Part not showing in stock from Marcone, office to contact customer with next service date. Retrieved incorrect console for return. ; ordrng 1 W11086141 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Highland Heights, OH 44143

Manny

Job Details: 02/08/2023

"Replaced ice maker and filter housing, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near South Euclid, OH 44121

Manny

Job Details: 02/08/2023

"Damper control is damaged in the box, the spring is loose in the box, reordering damper control ; ordrng 1 WPW10248595 (control)"

We serviced a

KITCHENAID RANGE

Model KGSK901SSS00

Near Richmond Heights, OH 44143

Manny

Job Details: 02/08/2023

"Cc unit not coming on, verified and display is light up but all LEDs on display, trying to reset no luck, reset breaker no luck, took apart and control voltage fluctuating between 120 and 160Vac, noticed corrosion on main board, UI, spark module and transformer, cant tell if anything else would be needed due to the corrosion, until we install the parts ordered.; ordrng 1 WP9762774 (cntrl-elec) and 1 WP9762793 (Control) and 1 WPW10331686 (module,spark) and 1 WPW10111628 (transformr)"

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS4

Near Moreland Hills, OH 44022

Jason N

Job Details: 02/08/2023

"Cc unit upper rack falling down on one side.Found left side upper rack rail separated. Replaced upper rack rails using customer supplied parts. Upper rack op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, OH 44108

Manny

Job Details: 02/08/2023

"Cc unit not making ice, verify and found fill tube frozen, steamed and clear, ran fill test icemaker fills, opt test ok advise to allow 24 hours for proper ice cycle."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

Angel

Job Details: 02/08/2023

Replaced heater tested unit opt test ok.

We serviced a

KENMORE WASHER

Model 11026902692

Near Solon, OH 44139

Jason N

Job Details: 02/08/2023

"Cc unit not spinning Ran spin test, found motor coupler broken. Replaced motor coupler using misc. truck stock part. Ran spin and drain test. Unit spinning and draining properly. Op test good. ; used 1 285753A (Coupler) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Solon, OH 44139

Jason N

Job Details: 02/08/2023

"Cc unit not filling with water, not washing dishesRan diagnostics, found code 7-1 for wash motor failure. Wash motor did not turn on during test cycle, will need replaced. Found that heater element has copper bushings that have deteriorated, will need replaced per service pointer W11540964 and s code S17304.; ordrng 1 W11414076 (Base-pump) and 1 W11537778 (Heater element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 02/08/2023

"Cc: not making ice, lights flickeringFound freezer lights flickering. Found ice maker is on, no ice in bin. Ran ice maker cycle and fill. Thermistor reading out of range. Needs ice maker, freezer led, and ff led; ordrng 1 W10873791 (icemaker) and 1 W11226500 (light) and 1 W11226500 (light)"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/08/2023

Replaced latch opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near North Ridgeville, OH 44039

David R

Job Details: 02/08/2023

Cc noise. Replaced repair kit. Tightened screws and blower wheel. All screws tight. Turned on. No loud noise or vibration. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Mentor, OH 44060

Corina B

Job Details: 02/08/2023

"Replaced the control. Brought core back for return. Programmed the control. Opt test ok. Advised cust to replace the plastic waterline with a braided flex, copper or pex line."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Middlefield, OH 44062

Jason N

Job Details: 02/08/2023

"Installed Ff thermistor and UI control. Set temperatures to 38 in Ff section, 0 in freezer section. Advised customer to monitor."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Painesville, OH 44077

Joe O

Job Details: 02/08/2023

Installed water valve. Tested. Op test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Geneva, OH 44041

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is leaking, confirmed, found door gasket falling out of place and not sealing, unit needs new door gasket; ordrng 1 154827601 (Gasket)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Rock Creek, OH 44084

Dan H

Job Details: 02/08/2023

"Customer complaint of f6e2 error code, ran diagnostics found f6e2(ui cannot hear acu) and f6e3(acu cannot hear ui) error codes, user interface has already been replaced, unit needs new control and user interface harness, customer does not want repair at this time ; ordrng 1 W11133021 (Cntrl) and 1 W10849059 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dorset, OH 44032

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is leaking, ran test cycle, unit completed test cycle, started normal wash cycle, unit filled agitated, and drained, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Chardon, OH 44024

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is freezing food and water is leaking from filter, installed air damper and thermistor, unit needs new water filter head; ordrng 1 5304524817 (Filter head)"

We serviced a

GE REFRIGERATOR

Model PFE28KSKISS

Near Highland Heights, OH 44143

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at-5 degrees, fresh food section evaporator fan is running, good frost pattern, freezer section evaporator fan is running, good frost pattern, compressor and condenser fan are running, unable to duplicate the problem , unit is operating as designed"

We serviced a

JENN-AIR DISHWASHER

Model JDPSG244LS1

Near Cleveland Heights, OH 44121

Dan H

Job Details: 02/08/2023

"Customer complaint of f9e1 error code, drain pump is working, drain hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11505996 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Euclid, OH 44123

Dan H

Job Details: 02/08/2023

"Customer complaint that door gasket is loose, confirmed, unit needs new fresh food section door gasket; schdld next appmnt for 2/13 MON !"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Lakewood, OH 44107

Manny

Job Details: 02/08/2023

"Cc unit no working properly, stay spinning really slow and never agaites, verified and found codes f7e6 for rotor locked, F8e1 for long fill, ran test cycle unit would just spin at low RPM, tilted back to check underneath and rotor and stator cover in gearcase oil, unit needs gearcase, rotor, stator, clutch and console. Customer will not proceed with the repair ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (stator( under 120 months warranty for parts)) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11260238 (rotor(under 120 months warranty for parts )) and 1 W11135391 (console)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Lakewood, OH 44107

Manny

Job Details: 02/08/2023

"Cc unit never made ice, verify and little ice in the bin, check temps and 4 in fz and 47 in ff, pulled out pantry drawers and found Ff evap frozen over, steamed (52 mins steaming)and checked components good, spoke to BJ he recommended replacing evap fan assembly as it comes with both thermistors, ordering evap fan assembly.; ordrng 1 W11087438 (Evap fan) and 1 W10846539 (evaporator fan blade)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Madison, OH 44057

Dan H

Job Details: 02/08/2023

"Installed new gearcase and capacitor , op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Cleveland, OH 44111

Manny

Job Details: 02/08/2023

"Cc unit not powering on, verified and no power, removed cover and status LED is blinking fast, and pushing 16Vdc to UI, unit needs control and UI; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland, OH 44114

Manny

Job Details: 02/07/2023

"Installed parts, ran test opt test ok, customer stated that the mount for the middle rack is missing a wheel, verified and wheel is broken, unit needs the middle rack mount.; ordrng 1 W11614118 (Mount)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Cleveland, OH 44119

Joe O

Job Details: 02/07/2023

"Cc: not workingLidlocked upon arrival. Had to pop the latch. Found unit receiving proper power. Found no indicator on control. Found drain pump out of range. Needs control, drain pump and latch. ; ordrng 1 W11519742 (Control) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Olmsted Falls, OH 44138

David R

Job Details: 02/07/2023

"Customer had POP. Cc unit not turning on, would turn on for a couple seconds to a couple minutes and shut off. Checked and unit is getting 240 power from house. Tested and found open thermal fuse. Replaced from t/s. Also found loose connection wires on Timer, corrected. Let you run for 10 mins, cut off. No power to unit. Found burned wires on breaker. Recommend replaced wires and breaker. Unit itself is good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

David R

Job Details: 02/07/2023

"Replaced valves. Tested, no leaks from back or dispenser. Good. Op Test Ok."

We serviced a

KITCHENAID COOK TOP

Model KGRS202BBL0

Near Strongsville, OH 44149

David R

Job Details: 02/07/2023

"Cc RF burner not always lighting and low Flame on High, bake ignitor not lighting all the time as well, intermittent. Found debris is burner head, cleared out, still intermittent sparking but flame is better. Adjusted bake ignitor. Sparking and coming on every cycle. Ware and tear on unit. Would suggest new bake ignitor, burner head assembly with harness.; ordrng 1 WPW10413868 (Harness) and 1 WPW10347410 (Orfice holder) and 1 WPW10406878 (Burner head) and 1 WP3368921 (Screw) and 1 WPW10324262 (Bake ignitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Cc: not fillingFound error codes f7e1(tach signal missing). Ran auto test. Found motor just humming. Needs capacitorCustomers supply line expanding. Advised customer to replace. Capacitor shows out of stock. Office to rescheduleWrong serial number in our information. Entitlement shows under 1 year. ; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, OH 44128

Jason N

Job Details: 02/07/2023

Installed thermistor and wire harness. Op test good.

We serviced a

KENMORE RANGE

Model 790.41012801

Near Westlake, OH 44145

Marie V

Job Details: 02/07/2023

Replaced control and sensor. Preheated to 350*. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 02/07/2023

"Cc unit not draining Ran cancel drain out, drain is working but not pushing water. Found drain hose elbow connection kinked in rear of unit. Drain hose is routed incorrectly. Corrected drain hose routing. Ran wash test then cancel drain. Unit drained it properly. Op test good."

We serviced a

GE RANGE

Model JB645RK3SS

Near Bedford, OH 44146

Angel

Job Details: 02/07/2023

"Cc that front right element was staying on high. Tested unit and its a dual element and both side were working perfectly I could set it on low, medium and high and it would turn on and off as should cannot find issue with unit explained to customer and she wasnt sure but she thought it wasnt working as of now unit is working perfectly opt test ok. Levt switch as an estimate just incase.; ordrng 1 WB24X25013 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Cc: door fallingFriction pads broke. Installed friction pads. Op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock

We serviced a

MAYTAG DISHWASHER

Model WDT970SAKZ0

Near Strongsville, OH 44149

David R

Job Details: 02/07/2023

"Replaced both hinges. Found old left hinge broken. Tested, showed customer. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44110

Manny

Job Details: 02/07/2023

"Cc unit has low pressure while dispersing water, verified and tested disperser, unit starts with a good flow but then pressure goes down, asked customer if I could check the valve in the basement to make sure water is on all the way. Unit is hooked to a saddle valve and no enough pressure from valve to fridge, checked reservoir not frozen, removed filter and installed bypass and still not enough pressure, advise customer to replace saddle valve with a shut off valve, and that should fix the issue with the pressure. Unit is working properly but low water pressure due to saddle valve, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/07/2023

Installed UI panel. Ran wash test. All functions passed. Op test good.

We serviced a

KENMORE REFRIGERATOR

Model 106.76232402

Near Cleveland Heights, OH 44121

Corina B

Job Details: 02/07/2023

CC that there is water leaking into the ff section. Confirmed. Found the drain hole clogged with ice. Steamed out the drain hole. Put a piece of copper around the heater into the hole. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model MER8880AS0

Near Cleveland, OH 44106

Corina B

Job Details: 02/07/2023

"CC that there was popping when it was heating. Confirmed. Found the bake element open. Will need a new bake. Part is cover in owners manual. SECOND THROUGH TENTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)In the second through tenth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Maytag will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in this part that prevent function of the range and that existed when this major appliance was purchased. This is a limited 10-year warranty on the below named parts only and does not include labor. Glass-ceramic cooktop, if due to thermal breakage Electric surface elements Electric bake/broil oven elements (excludes convection element)Cust is tax exempt took pic. ; ordrng 1 W10779716 (Bake element)"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Cleveland, OH 44106

Corina B

Job Details: 02/07/2023

"CC that there is a loud noise in a spin. Confirmed. Found the spider is broken. Will need a new tub and basket. Cust does not want to repair. ; ordrng 1 WH45X22914 (Rear tub) and 1 WH45X22894 (Front tub) and 1 WH45X23480 (Basket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

JENN-AIR RANGE

Model JJW2730DS02

Near Beachwood, OH 44122

Corina B

Job Details: 02/07/2023

"CC that the upper oven is not working correctly. Confirmed f6e1 overheat. Checked the bake 19 ohms, not shorted. Checked the broil 14 ohms, not shorted. Heckled the oven sensor 1080 ohms. Will need a new control. ; ordrng 1 W11179310 (Control)"

We serviced a

MAYTAG STACK W/D

Model MGT3800XW1

Near Westlake, OH 44145

Manny

Job Details: 02/07/2023

"Cc unit making noise, verified and unit is squeaking, took apart and found rollers and pulled with deterioration and causing the noise, replaced rollers and pulley with TS# 4392067, ran test good! Opt test ok!; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS1

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Installed manifold. Tested. Water pressure low. Adjusted water lines. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Olmsted, OH 44070

Manny

Job Details: 02/07/2023

"Replaced all parts ordered, ran test with towels per customer request, to make sure unit is operational and it is, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wickliffe, OH 44092

Jason N

Job Details: 02/07/2023

"Cc unit making a noiseCustomer stated unit makes a noise occasionally, like a rumbling. Seems to be from the rear of the unit. Turned cooling to unit off and on several times, let fans and compressor startup. Observed unit for several minutes each time. Unit does not have an ice maker. Could not duplicate noise concern at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Cc: not latchingFound strike not seated correctly. Reseated strike. Op test ok Entitlement shows under warranty

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Euclid, OH 44132

Jason N

Job Details: 02/07/2023

"Cc unit not cooling in ff section, freezer barely freezingFound no airflow to either section in unit. Evaporator fan motor not running. Checked power in to motor, good at 118v. Replaced evaporator fan motor using truck stock part. Airflow restored to unit. Advised customer to allow up to 24 hrs for both sections to return to desired temperature. Op test good. ; used 1 WP2315539 (Evaporator fan motor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Novelty, OH 44072

Joe O

Job Details: 02/07/2023

"Cc: fan noiseCustomer stated unit was making some fan noise. Stated they adjusted temps and it stopped making the noise. Found ff evap completely frosted over. Found ice maker error code e5(timed ice making). Needs ff evap fan and harness assembly; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AE1

Near Wickliffe, OH 44092

Jason N

Job Details: 02/07/2023

"Cc unit oven not heatingChecked bake element, found bake element physically popped open. Ordering bake element. ; ordrng 1 W10779716 (Bake element)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Willowick, OH 44095

Jason N

Job Details: 02/07/2023

Cc unit detergent dispenser is broken Confirmed small plastic piece has broken away from door and will not allow door to latch. Replaced detergent dispenser using customer supplied pre Id part. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV03

Near Mentor, OH 44060

Brian M

Job Details: 02/07/2023

Cc of noise The diffuser is making noise ; ordrng 1 WPW10594330 (control)

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