Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 4750 customer reviews

Paul H.

Paul H.

KUDC10FXSS5 KITCHENAID DISHWASHER Replaced main control and user interface, tested all pads/LEDs, all function correctly now including heat dry, op test ok.; Job Cmpltd

Near Lake Rd, Rocky River, OH 44116
Dan H.

Dan H.

RGD4340SQ1 WHIRLPOOL DRYER Customer complaint complaint little or no heat, confirmed, found thermal fuse open, jumoed out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd

Near Spino Dr, Euclid, OH 44117
Dan H.

Dan H.

FFHS2611LW4 FRIGIDAIRE REFRIGERATOR Customer complaint ice maker not making ice, confirmed Ice maker is receiving 120vac, failed ice maker, ordering ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 12/15 FR

Near Beacon Dr, Willoughby, OH 44094
Dan H.

Dan H.

GR450LXLT0 WHIRLPOOL RANGE Customer complaint that left rear element is not working, confirmed, element is recieving 240vac, unit needs new left rear element; ordrng 1 W10823698 (elmnt-surf), schdld next appmnt for 12/15 FR

Near Beacon Dr, Willoughby, OH 44094
Corina B.

Corina B.

LEQ9030PQ1 WHIRLPOOL DRYER CC that the unit is not drying. Turned unit on, no heat. Checked the voltage to the unit, correct. Found the heating element was open. Replaced the element from t/s. Vacuumed the unit out. Optest ok. ; used 1 279838 (ELEMENT) from stock, Job Cmpltd

Near Kildare Rd, Cleveland Heights, OH 44118
Brian B.

Brian B.

WHIRLPOOL DRYER WED5790VQ1 , Dryer not heating. Found open contacts. Will need new timer. Office to order. Their maintenance people will install. No return visit.; ordrng 1 WPW10185982 (TIMER 11658),

Near Aqua Marine Blvd, Avon Lake, OH 44012
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS30FXSS9 Ran diagnostics 4-3 motor not running, found motor humming, found upper adjusters broken, replaced, cleared sump of pieces of adjuster, ran diagnostics cycle, op test okRun hot water in sink before starting unit; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,

Near Shadowbrook Dr, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL DRYER MGD8200FW0 Found a screw missing from front pannel causing a rattle, replaced, ran unit, op test okUhas a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Aspenwood Dr, Moreland Hills, OH 44022
Corina B.

Corina B.

GH7155XKB0 WHIRLPOOL MW-HOOD COMBO CC that the touch pad the overlay is coming off. Found the touch pad is working as designed. Heated a cup of water, it heated. Optest ok. ; Job Cmpltd ED5FHGXKB03 WHIRLPOOL REFRIGERATOR CC that the ice maker is not dropping the ice. Found the ice maker was turned off. Ice maker cycled and dropped the ice. Dispersed crushed and cube ice. Optest ok. ; Job Cmpltd,

Near Millikin Ct, Cleveland Heights, OH 44118
Dan H.

Dan H.

KRFC704FPS00 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, confirmed ice bin is empty, ran test mode on ice maker, ice maker did not cycle, ice maker is recieving 12vdc, unit needs new ice maker ; ordrng 1 W10908391 (icemaker), schdld next appmnt for 12/15 FRI

Near Mountainview Dr, Waite Hill, OH 44094
Corina B.

Corina B.

LA5558XTW2 WHIRLPOOL WASHER Replaced the dogs and gear case. Open ng. Will need sr tech. With me.; schdld next appmnt for 12/11 MON

Near McFarland Rd, South Euclid, OH 44121
Chad  P.

Chad P.

JEC3430BB00 JENNAIRE COOK TOP Found grommets did not come with cook top. Called Marcone asked if they come as a set and do they come with the tool to align them. Marcone is calling me back when they get the tool part number. ; ordrng 4 W10559484 (grommet)s,

Near Perry Cir, Seven Hills, OH 44131
Chad  P.

Chad P.

WFE320M0EW1 WHIRLPOOL RANGE Found both drawer and front panel out of alignment. Needs drawer and panel replaced. Morning for install appt please. ; ordrng 1 W10813962 (DRAWER) and 1 WP8053339 (PANEL),

Near Landchester Rd, Cleveland, OH 44109
Paul H.

Paul H.

WFW94HEXW2 WHIRLPOOL WASHER Ran diagnostics, f9e1 long drain, cleared and ran test cycle, definitely not draining properly, unit is stacked and will be difficult to replace drain pump without two techs, ordering pump; ordrng 1 WPW10241025 (pump-water),

Near Yeoman Dr, Westlake, OH 44145
Paul H.

Paul H.

WED5000DW2 WHIRLPOOL DRYERVerified no heat, checked outlet, incorrect, L1-N 30VAC, L2-N 240, L1-L2 about 120, advised customer to have electrician correct; Job Cmpltd

Near Huntington Dr, North Olmsted, OH 44070
Paul H.

Paul H.

KMHC319ESS0 KITCHENAID MICROWAVE Interior light will intermittently not come on when door is opened, when that occurs unit will not cook, issue is not bulb related but interlock related, replaced interlocks from t/s, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Southwood Ln, Olmsted Township, OH 44138
Chad  P.

Chad P.

KRFF707ESS01 KITCHENAID REFRIGERATOR Sensor harness installed. Unit has defrosted since last visit. Op test ok. ; Job Cmpltd,

Near N Woodlane Dr, Mayfield, OH 44143
Chad  P.

Chad P.

WTW8900BC0 WHIRLPOOL WASHERRemoved dime from under agitator. Op test ok. ;

Near Belwood Dr, Highland Heights, OH 44143
Paul H.

Paul H.

WRX735SDBM02 WHIRLPOOL REFRIGERATOR Unit had a batch in IM, not cycling, harvest thermostat has failed, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Reserve Ave, Oberlin, OH 44074
Brian B.

Brian B.

WHIRLPOOL STACK W/D WET3300SQ2 Replaced water pump. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Aqua Marine Blvd, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 avity light flickers and display says door is open when it is not. Replaced door switches/ wire harness from truck stock. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Reserve Way, Columbia Station, OH 44028
Dan H.

Dan H.

JMW9527DAS JENN-AIR WALL OVEN Installed new control and hinges, op test no good, unable to set clock, timers are not working, new control is faulty, ordering new control; ordrng 1 WP74009716 (cntrl-elec), schdld next appmnt for 12/15 FRI

Near Ptarmigan Ct, Kirtland, OH 44094
Robert A.

Robert A.

MAYTAG DRYER MDE5500AYW Found rear rollers hard to turn, pulley starting to make noise, unit needs cleaned; ordrng 2 12001541 (ROLLER3018)s and 1 WP6-3700340 (PULLY 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/18 MON 8

Near Hardwick Dr, Aurora, OH 44202
Brian B.

Brian B.

WHIRLPOOL WASHER MHW8200FW0 Replaced door lock. Ran diag and cleared code. Ran test cycle. Optest ok.; Job Cmpltd,

Near City View Dr, Cleveland, OH 44113
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWC200BW0 Speed fault sensor errors. Ran through test cycles. Washer leaks from gear case. Customer does not want to repair.; , Job Cmpltd,

Near Crocker Rd, Westlake, OH 44145
Macaulay G.

Macaulay G.

WHIRLPOOL DRYER WED7990FW0 Not registering correct water level in dryer, ordering wiring harness with switches again. Customer also informed that the dryer turns on by itself. No errors for Control boards. Order user interface and main control board. Office to order harness, UI, and main control.; ordrng 1 W10919210 (panel-cntl) and 1 W11038309 (cntrl-elec) and 1 W11110114 (harns-wire), schdld next appmnt for 12/15 FRI 2-5,

Near Maplecliff Dr, Parma Heights, OH 44130
Dan H.

Dan H.

MDG6700AWW MAYTAG DRYER Installed new thermostat, op test good ; Job Cmpltd

Near Primrose Dr, Mentor-on-the-Lake, OH 44060
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB725BW0 Installed new top panel of washer. All components check ok.; Job Cmpltd,

Near Silver Oak Dr, Avon, OH 44011
Macaulay G.

Macaulay G.

MAYTAG DRYER MEDC215EW1 Dryer is heating and has proper air flow from dryer. Venting needs cleaned out in order to properly dry.; Job Cmpltd,

Near Beech Creek Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

KITCHENAID REFRIGERATOR KRMF706EBS00 High pitched noise was caused from evap fan motor in freezer being mounted improperly. Mount in correct spot. Sounds normal now.; Job Cmpltd,

Near Prospect Rd, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WHIRLPOOL MICROWAVE UMV1160CW Outer shell is very damaged. Office to order shell.; ordrng 1 WPW10462003 (wraper-cab),

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

KITCHENAID ICE MAKER KUIX305ESS0 Turned under the counter ice maker on. Heard water valve but no water was released. Ran through diagnostics. All other components check ok. Tested voltage to valve. 120vac at valve. Valve needs replaced. Customer also request that we order a filter. Office to order valve and filter.; ordrng 1 F2WC9I1 (filter) and 1 W10897719 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/14 THU !,

Near Prescott Dr, Chesterland, OH 44026
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB765FW1 Ran rinse and spin cycle. Sounds during agitation are normal from motion of rotor and stator. Vibration during spin cycle is normal as well. Customer is not entirely happy with operation of washer.; Job Cmpltd,

Near Oak Leaf Dr, Strongsville, OH 44136
Robert A.

Robert A.

WHIRLPOOL WASHER NTW4516FW2 Ran diognastics, no water, tested valve, water trickeling in, found cold water screen clogged, cleaned, tested again, good, ran recal cycle, op test ok; Job Cmpltd, saved tckt [SdLink\301462a.png], saved tckt [SdLink

Near Venus Rd, Chardon, OH 44024
Brian B.

Brian B.

MAYTAG WASHER MVWX600XW0 Tried to disassemble machine. Could not get tub out. Tub is fused to splines on gearcase shaft. Will need to order inner and outer basket and filter plate also.. per GS. Ok to order. Please try to r/s Cust for tues as he has been without washer for 3 weeks. 2 hrs for return visit. ; ordrng 1 W10324648 (tub-outer) and 1 W10324650 (basket) and 2 WP8533928 (SCREW)s and 1 WPW10215093 (FILTER PLATE), schdld next appmnt for 12/12 TUE !

Near Belmar Blvd, Avon Lake, OH 44012
Corina B.

Corina B.

253.24082100 KENMORE FREEZER CC that the fz is not freezing. Unit was unplugged when arriving. Plugged unit checked the wattage pulling 13.84w. Locked rotor is 14.5w. Checked with the jumper box compressor would not start. Compressor has a locked rotor. Will need a new compressor. Called GS to order part. Cust does not want to repair

Near N Lake St, Madison, OH 44057
Brian B.

Brian B.

WHIRLPOOL WALL OVEN COMBO GBD309PVS02 Cust said lower oven would not go above 160. Upper oven was working. Tested lower oven. Heated to 350. Bake and broil element are both working. Checked calibration on both ovens. Optest ok. Advised Cust that sc is good for 30 days , so if problem returns, to call office. ; , Job Cmpltd,

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

KITCHENAID RANGE KFGD500ESS03 CC that lower oven did not shut off.. tested oven, does not shut off. Turned off on control. Ignitor and valve still open. Checked voltage on p1-4 out of control. Still had 120v out of control.. called TL, Robert, 7720744531.. he said to replace control and gas valve. Office to order parts and ship to cust work because thieves have been stealing packages. 825 Leona st. Elyria, 44035. R/ s for tues . ;

Near Sites Rd, Bay Village, OH 44140
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRT311FZDW00 CC of a noise ( whoosh noise ). Checked temps. 2 frz, 37, ff, Normal. Checked compressor and condenser fan. Sound is normal. Evap fan sound is normal. Cannot duplicate sound at this time, but explained to cust that these modern refrigerators will make different sounds from time to time. Adjusted rollers. Op test ok.; Job Cmpltd,

Near Concord Dr, Westlake, OH 44145
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFC300ESS01 Found rt ff gasket torn, needs replacedCust to let us know on r/sNo parts received ; ordrng 1 W10571956 (FF GASKET), schdld next appmnt for 12/15 FRI !,

Near Clarkwood Dr, Chardon, OH 44024
Chad  P.

Chad P.

GSS26C4XXY00 WHIRLPOOL REFRIGERATOR Found auger motor open and ff section around 33f. Found Thermistor out of range. Needs auger and Thermistor replaced. ; ordrng 1 W10316760 (thermistor) and 1 WP2323603 (MOTOR)

Near Kew Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

MDBH965AWB0 MAYTAG DISHWASHER Found locking tabs on console broke and handle assy broke. Needs both replaced. Cust needs afternoon for install please. ; ordrng 1 6-919836 (panel-con, BLK) and 1 WPW10130695 (HANDLE ASSY)

Near Edgerton Rd, University Heights, OH 44118
Corina B.

Corina B.

FFTR1821QS0 FRIGIDAIRE REFRIGERATOR CC that the ff is not cooling. Ff 39 fz 4.2. Working as designed. Optest ok. ; Job Cmpltd

Near Maple St, Perry, OH 44081
Paul H.

Paul H.

MVWB765FW1 MAYTAG WASHER Suspension is damaged, needs replaced; ordrng 1 W11027215 (DAMPER SET)

Near Midway Blvd, Elyria, OH 44035
Dan H.

Dan H.

KMHS120ESS2 KITCHENAID MICROWAVE Installed new cams and switches, op test good. ; Job Cmpltd

Near Ransome Rd, Highland Heights, OH 44143
Paul H.

Paul H.

WTW4816FW1 WHIRLPOOL WASHER Got lid to open, ran test cycle to verify proper operation of latch, tested fine, went through test all the way, unlocked at end.; Job Cmpltd,

Near Eagle Cir, Elyria, OH 44035
Tim G.

Tim G.

WHIRLPOOL WASHER NTW4516FW1 Complaint that the unit wouldn’t spin out the clothing. Checked units errors and found a stored F8E1 long/no fill error. Customer doesn’t have a drain hose to the unit to test due cracked and leaking and tech advised he would not install a aftermarket hose to the unit. Checked unit and found the hot side of the valve not opening causing the issue. Unit needs valve and hose. ; ordrng 1 W10826733 (hose) and 1 W11038711 (VALVE), schdld next appmnt for 12/15 FRI !,

Near Woodland Ave, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL DRYER WED5560SQ0 Complaint that the unit will not start. Checked and found all thermal devices, timer, and power down to motor and found good. Found the failure in the motor. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer stated that she heard the motor running when Tech was working on the unit. Tech advised the customer that the motor was not running at all. Tech pressed the PTS switch several times and found no results but once and found unit to run. Tech tried to start unit again and it wouldn’t. Tech unplugged the motor harness and showed customer meter reading of 0vac before pressing the PTS switch. Tech pressed the PTS switch and showed customer that 120vac was now at the motor and it would start after reconnecting the harness. Left as estimate. ;, Job CmplTD

Near N Roundhead Dr, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID RANGE KSEB900ESS0 Ran diagnostics f8e0 cooling fan too slow, ran test, fan receiving power, just humming, needs fan; ordrng 1 W11107275 (COOLING FAN), schdld next appmnt for 12/18 MON !,

Near Mayfield Rd, Chesterland, OH 44026
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSF26C6XYY00 Ff 55, frz 25, Found no frost on ff evap, lottle at cap tube of frz evap, ran test 4, No change, needs ff evap and comp,Parts under 120 mon warr; ordrng 1 WPW10466675 (COMP KIT) and 1 WPW10643261 (FF EVAP), , schdld next appmnt for 12/15 FRI ! [****],

Near Signal Hill, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL WASHER MVWC565FW0 Found belt, shredding, replaced, ran recal cycle, good, op test ok; used 1 WPW10006384 (BELT) from stock, Job Cmpltd,

Near Aurora Rd, Bedford, OH 44146
Corina B.

Corina B.

GTWN4250D1WS GE WASHER CC that the water fills to the top does not matter what setting you are on. Ran a normal cycle on each load size, water stopped each time. Ran a drain and spin. Optest ok. ; Job Cmpltd

Near Dunbar Ct, Painesville, OH 44077
Dan H.

Dan H.

KEBS208SWH04 KITCHENAID RANGE Customer complaint that upper oven is not working and control panel is flashing wierd lights, started upper oven on bake for 400 degrees, unit heated up to 400 degrees, started lower oven on bake for 400 degrees, lower oven heated up to 400 degrees, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Blanche Ave, Cleveland, OH 44118
Chad  P.

Chad P.

KSRV22FVBL02 KITCHENAID REFRIGERATOR Found triac on starter failed and powering start and run windings at the same time. Compressor extremely hot. Cool comp and replaced starter. Op test no good. Comp is seized. Needs compressor replaced. Cfc job. Big job. 3 job count. ; ordrng 1 W10233961 (compressor, KIT), used 1 8201786 (STARTER) from stock,

Near Vandalia Ave, Cleveland, OH 44144
Chad  P.

Chad P.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR Found cooling turned off to unit. Turned cooling on. Unit started to cool. Emptied ice bin so it doesnt freeze and jam. Op test ok. ; Job Cmpltd

Near Deering Ave, Parma Heights, OH 44130
Chad  P.

Chad P.

WRS322FDAW04 WHIRLPOOL REFRIGERATOR Found compression fitting on supply line loose. Tightened. Leak stopped. How ever water supply to unit is extremely slow. Shut off has failed. Advised on replacing shut off to unit. Any issues after please contact wpl back for service. ; Job Cmpltd,

Near W Pleasant Valley Rd, Parma, OH 44134
Paul H.

Paul H.

KRMF706ESS01 KITCHENAID REFRIGERATOR Replaced all doors and separator, ice door has good seal, doors are free from defects, op test ok.; Job Cmpltd,

Near Katherine St, North Ridgeville, OH 44039
Dan H.

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint that ice maker is not working, found water line not connected, advised customer to have water line connected, unit is operating as designed ; Job Cmpltd

Near Henley Rd, East Cleveland, OH 44112
Corina B.

Corina B.

KDFE104DBL4 KITCHENAID DISHWASHER CC that there is soap residue in the tub and not rinsing the dishes. Advised cust to run the hot water in the sink before running the dw, found the filter not cleaned. Cleaned filter and advised cust to clean the filter once a month and to run dishwasher magic every 3 months. Raised the drain hose above the sink. Ran diag no codes. Optest ok. ; Job Cmpltd

Near Johnnycake Ridge Rd, Willoughby, OH 44094
Tim G.

Tim G.

MAYTAG DISHWASHER MDB4949SDH2 Cc seal of disp pulled out, replaced disp, ran diagnostic cycle, op test ok; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,

Near Eldridge Rd, Aurora, OH 44202
Tim G.

Tim G.

MAYTAG WASHER MVWB765FW0 Complaint that the unit is damaging clothing and is not filling correctly when deep fill is selected. Checked unit for errors and found none stored. Tested the unit on a deep fill and found the normal water level as it would be on a normal cycle. Ran a diagnostics and recal cycle, tested again on bedding and deep fill, op test good. Found the control needing reset. ; Job Cmpltd,

Near Pettibone Rd, Solon, OH 44139
Tim G.

Tim G.

AMANA RANGE AGR6603SFW0 Complaint that the unit is leaking gas. Customer had gas company out and they discover a leak in the unit at the valve and red tagged the unit and disconnected the gas line. Tech reconnected the line and checked for a leak using a gas leak solution. Tech found the unit leaking at the valve (see pic). Unit will need a gas valve and now according to the factory service whirlpool training held 12/06/17 the gas line will also have to be replaced. Ordering valve and line. Tech disconnected unit from gas as it was when he arrived and capped the home supply. ; ordrng 1 30-48KITRC (connector GAS SUPPLY LINE) and 1 WPW10602001 (valve-gas), schdld next appmnt for 12/14 THU !, saved tckt [SdLink\301444a.png], saved

Near Catherine St, Maple Heights, OH 44137
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR KSCS25FKSS02 Complaint that the unit is not making ice. Checked and found the units fill tube with ice in it and the customer stated that they cleared the fill tube a few days ago and the unit started to produce ice. Customer stated that they replaced the filter in the unit a month ago. Unit needs a new valve. Checked the ff temps and found between 38 and 32 in the lowest section. Instructed the customer on crisp usage. Looked up valve and found to be NLA. Had GS also look up part to confirm. Advised the customer of the part being NLA and let them know someone will contact in the next few days. ; ordrng 1 2199838 JOB COMPLTD

Near Cambridge Ct, Beachwood, OH 44122
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Ran diagnostics test multiple times, each time I checked under and all around the unit, no evidence of leaking, advised customer, placed leak detection paper under unit and advised customer to observe.; Job Cmpltd

Near Ivanhoe Ave, Sheffield Lake, OH 44054
Corina B.

Corina B.

WED8000DW3 WHIRLPOOL DRYER CC that the unit is noisy and does not start all of the time. Started unit, let it run for 10 min., no noise. Started unit several times started every time. Optest ok. ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Dan H.

Dan H.

KDPE234GPS0 WHIRLPOOL DISHWASHER Customer complaint that kickplate fell off, confirmed, clips are broken, unit needs new clips; ordrng 2 WPW10503548 (retainer)s, schdld next appmnt for 12/13 WED

Near Atkins Ave, Lakewood, OH 44107
Corina B.

Corina B.

WFE515S0EB0 WHIRLPOOL RANGE Replaced the right front switch. Optest ok. ; Job Cmpltd

Near Brown Rd, Jefferson, OH 44047
Dan H.

Dan H.

FGP305KW0 WHIRLPOOL RANGE Installed clip and ignitor, ignitor arcs, unable to fully test operation cause unit has been disconnected from gas line; Job Cmpltd

Near Ridgewood Ave, Lakewood, OH 44107
Chad  P.

Chad P.

ZGU385NSMS22 MONOGRAM DOWN DRAFT Speeds check good. Install checks good. Passes paper test. Venting checks good. Op test ok.

Near Meldon Blvd, Beachwood, OH 44122
Chad  P.

Chad P.

ZISS420NXBSS GE REFRIGERATOR , Installed filter and trim. Advised on where trim pieces go. Op test ok. Charges reflect on down draft ticket. ; Job Cmpltd,

Near Meldon Blvd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

MAYTAG WASHER MHW3505FW1 Any time that the start button is pressed, it powers off. It work ok after cycling power to unit, but started issue again within minutes. UI has stuck button. Reseated connections while powered down, but still had issue. Office to order UI.; ordrng 1 W10911040 (panel-cntl), schdld next appmnt for 12/14 THU !, saved tckt [SdLink\301411a.png], saved

Near Pamela Dr, North Royalton, OH 44133
Chad  P.

Chad P.

KMHP519ESS2 KITCHENAID MICROWAVE Found fan is running and changing speeds. Held Lbc to bottom of unit. See pic. Air can be felt escaping around upper cabinet area. Noise change on fan speed is good. Advised that operations are normal. Advised to have installed seal the venting better. Is operations are still not as desired we can get a second opinion on unit. Advised Cust they can also contact wpl with concerns. ; Job Cmpltd

Near Fairmount Blvd, Cleveland, OH 44118
Chad  P.

Chad P.

KBSD602ESS00 KITCHENAID REFRIGERATOR Found auger motor open. Needs replaced. Cust will gone and requests that part be ordered as late as possible as they are worried someone might take it. ; ordrng 1 W10271509 (motor, AUGER

Near Deer Creek Dr, Broadview Heights, OH 44147
Brian B.

Brian B.

JENN-AIR WALL OVEN JJW2730WS02 Checked roller rack in position 3 and 5. Does not fall. Installed brackets. Test again. Checked ok. Pulled oven using dolly. Replaced upper and lower blowers. Reinstalled. Checked ovens at 350. Op test ok. ; Job Cmpltd,

Near Pebblebrook, Westlake, OH 44145
Chad  P.

Chad P.

MHW7100DW0 MAYTAG WASHER Found unit stored f8e1 error code. Cleared fault and ran service test and normal wash. Op test no good. Unit not setting water level. Valves check good. Needs pressure switch replaced. ; ordrng 1 WPW10448876 (PRESSURE SWITCH),

Near Winslow Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Found striker broken, latch broken, needs botparts sent for a different unitRan diognastics, lid lock failure, over flow condition, pressure hose good, drain hose goos, needs control; ordrng 1 W10838613 (LATCH) and 1 W11096893 (STRIKER) and 1 W11116592 (CONTROL), schdld next appmnt for 12/14 THur

Near E Riddle Ave, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL DRYER WGD49STBW2 Found screws missing from front panel, motor out of rear mount, corrected, replaced screws, op test ok; Job Cmpltd,

Near OH-14, Streetsboro, OH 44241
Robert A.

Robert A.

ROPER WASHER RTW4516FW1 Cc not working right, tried to run unit with lid open, did nothing, lid must be closed, Ran diagnostics, no water entering unit, tested valves, low cold water flow, cleaned screens, tested valves again, good flow, ran recal cycle, good, ran regular wash, unit filled and adj, ran drain and spin, good, op test ok; Job Cmpltd,

Near Hayes Rd, Ravenna, OH 44266
Paul H.

Paul H.

RGD4516FW0 ROPER DRYER Plugged in and ran unit, everything ran correctly, unable to physically check heat due to no gas hookups at store.; Job Cmpltd

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

RED4516FW0 ROPER DRYER Unit was missing screws on terminal block, replaced from t/s, Plugged in unit and ran a timed high heat cycle, heats to appropriate temperature, cycled on and off correctly, op test ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Unit had been plugged in and running when I arrived, seals are sealing fine, no evidence of excess moisture in unit, op test ok.; Job Cmpltd

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

MVWC200XW2 MAYTAG WASHER Suspension has failed, due to failure tub ring has cracked will need replaced as well; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (ring-tub)

Near Sands Ave, Amherst, OH 44001
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced harness, came with correct thermistor (Maytag style), set temps to recommended, advised customer to give 24 hours for temps to even out.; Job Cmpltd

Near Forest Hill Dr, Amherst, OH 44001
Tim G.

Tim G.

GE RANGE RGB530DEP1BB Tested connections with bubbles, found leak at regulator, needs gas line and regulator Cust to replace; ordrng 1 30-48KITRC (GAS LINE39.13) and 1 WB19K10044 (VALVE121.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

Near Hemlock Ln, Garrettsville, OH 44231
Paul H.

Paul H.

WMH53520CS6 WHIRLPOOL MICROWAVE Replaced door interlocks, opened and closed door multiple times, light inside cycled appropriately, heated a mug of water, appropriate heating, tested fine.; Job Cmpltd

Near Woodhaven Dr, Amherst, OH 44001
Tim G.

Tim G.

WHIRLPOOL COOKTOP GAS CG206B Complaint that the rf burner valve will not turn. Checked unit and confirmed that the valve is seized. Checked other burner valves and found in comparison to the rr burner that the lf and lr burners have a lot of tension to them as well indicating possible future failure. Quoted customer for 3 valves to be replaced but found that only the rt valves are available and the left no longer available. Customers vent is also put together with duct tape and the customer was advised to change to foil tape. Customer requested that unit be left as an estimate and will contact us within the next hour or two. ; Job Cmpltd,

Near Haskins Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

MVWC415EW0 MAYTAG WASHER CC that it fills and then drains does not agitates. Ran diag. F8E1 – NO FILL, LONG FILL. Checked the water valve no there is sediment in the water valve. Will need a new water valve used part from t/s. Advised cust to buy screens to put in the hoses. Optest ok. ; used 1 WPW10683603 (VALVE INLET ASSY 7443) from stock, Job Cmpltd

Near Chapel Rd, Jefferson, OH 44047
Corina B.

Corina B.

MER6600FZ0 MAYTAG RANGE Replaced the switch. Optest ok. ; Job Cmpltd

Near Austinburg Rd, Ashtabula, OH 44004
Corina B.

Corina B.

LGBD2431LF0A FRIGIDAIRE DISHWASHER CC that there is water leaking from the dw. And there is water damage from the leak. Took pic of the water leak in the basement. Found the solenoid is cracked on the water valve. Turned water off to the dw. Will need a new water valve. Job Cmpltd

Near Austinburg Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WDF540PADW0 WHIRLPOOL DISHWASHER Replaced the control and raised the drain hose. Optest ok.; Job Cmpltd

Near Martha Ave, Geneva, OH 44041
Dan H.

Dan H.

NTW4605EW0 AMANA WASHER Customer complaint that unit is not spinning, ran diagnostics found f7e5(shifter fault) and f0e2(over suds) error codes, unit shifts from agitate to spin and back, optical sensor is good, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Yale Ave, Cleveland, OH 44108
Dan H.

Dan H.

WTW7300DW0 WHIRLPOOL WASHER Customer complaint that user interface is not responding, reset connection to user interface, user interface lit up, mount broke while installing new bezel, ordering new bezel and screws; ordrng 1 W10854524 (lid bezel (wht)) and 2 WPW10273971 (screw)s, schdld next appmnt for 12/14 THU

Near E 151st St, Cleveland, OH 44110
Dan H.

Dan H.

WFW95HEDC0 WHIRLPOOL WASHER Customer complaint of f5e3 error code, confirmed, door is locked, unit is flashing f5e3( door unlock) error code, tech sheet test shows lock is good, unit needs new control; ordrng 1 W11032117 (cntrl-elec), schdld next appmnt for 12/14 THU

Near Pinehurst Ct, Highland Heights, OH 44143
Tim G.

Tim G.

WHIRLPOOL DRYER WED5000DW2 Complaint that the unit dryer but will not shut off in any cycle. Checked unit and found the timer not advancing. Checked in a 60min timed dry and found 120vac at the timer between connections Blk - W/Blu. Checked across contacts T-X and found closed. Found the units timer motor to be the failure. Unit needs timer. ; ordrng 1 WPW10185992 (timer), schdld next appmnt for 12/14 THU !,

Near E Pilgrim Dr, Chagrin Falls, OH 44023
Paul H.

Paul H.

KFID500ESS01 KITCHENAID RANGE Took picture of chip in finish, occurred when heating, bottom panel bowed up in back, caused finish to crack off in front, called Techline, spoke with Andrew, W10791627 touch up paint, SR#7720728062, said to check functionality of upper oven, if it works, use touch up point as issue is cosmetic and only covered for 30 days. Upper oven preheated properly, ordering paint; ordrng 1 W10791627 (touch-up

Near Mennell Rd, Grafton, OH 44044
Paul H.

Paul H.

MVWB835DW1 MAYTAG WASHER Ran diagnostics, f0e5 off balance, f0e3 overload, these two in conjunction have generally signified a board issue with this model, ordering; ordrng 1 W11024149 (CONTROL),

Near W Ridge Rd, Elyria, OH 44035
Jeff M.

Jeff M.

WEG730H0DS0 WHIRLPOOL RANGE The units user interface is no responding. The unit has a f2e0 keypad disconnected but it’s plugged in. The unit needs a new control ; ordrng 1 W10728523 (swtch-memb)

Near W Ashtabula St, Jefferson, OH 44047
Chad  P.

Chad P.

WRS342FIAM02 WHIRLPOOL REFRIGERATOR Found ice jammed up in chute and back up into ice bucket breaking the release mech. Needs bucket replaced and chute cleared. Last call of the day for install appt please. ; ordrng 1 W10803533 (BASKET ASSY )

Near Van Aken Blvd, Shaker Heights, OH 44120
Brian B.

Brian B.

GE REFRIGERATOR HSS25ATHBCWW Replaced door stop.. op test ok. Door now opening properly. ; Job Cmpltd,

Near W 81st St, Cleveland, OH 44102
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE WEE745H0FH0 Customer explained that it took over an hour to bake one sheet of cookies when it should have taken fifteen minutes. I set oven to 350 degrees. After oven reached set temperature, oven cycled on and off for over 30 minutes, as it is designed to. Could not get oven to replicate issues. Found no error codes.; Job Cmpltd,

Near Oak Bark Trail, Strongsville, OH 44149
Corina B.

Corina B.

WGD92HEFW0 WHIRLPOOL DRYER Replaced the drum. Optest ok. ; Job Cmpltd

Near Highbluff Ct, Painesville, OH 44077
Corina B.

Corina B.

KRFF507ESS01 KITCHENAID REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd,

Near Riding Tr, Painesville, OH 44077
Dan H.

Dan H.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR Installed new damper, op test good ; Job Cmpltd

Near E 204th St, Euclid, OH 44117
Dan H.

Dan H.

KUDE48FXSS5 KITCHENAID DISHWASHER Installed new tracks and adjusters, op test good ; Job Cmpltd

Near Cutters Creek Dr, Cleveland, OH 44121
Jeff M.

Jeff M.

KSSS42QKW00 WHIRLPOOL REFRIGERATOR The unit has a temperature of 5° in the freezer 35° in the fridge unit tested good unable to determine issue; Job Cmpltd,

Near W Edinburgh Dr, Highland Heights, OH 44143
Paul H.

Paul H.

MHW3505FW0 WHIRLPOOL WASHER Replaced main control and latch, ran diagnostic cycle, test went through fine, op test ok.; Job Cmpltd

Near Meadowview Ln, Amherst, OH 44001
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER WDT790SAYM1 Removed foreign object from drain. Ran cycle. Drains quietly now.; , Job Cmpltd,

Near Riverwood Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

HOTPOINT DRYER HTDX100ED6WW Took a while to start making the noise that customer had stated. Found that when it runs, it pulls air past the gasket on the door. Office to order inner door panel.; ordrng 1 WE49X22295 (front panel and inne), schdld next appmnt for 12/14 THU 8-11,

Near Colgate Ave, Elyria, OH 44035
Brian B.

Brian B.

MAYTAG DRYER MEDC215EW1 Machine not heating. Replaced open thermal cutoff.. checked vent and heater, both check good. Ran test cycle. Op test ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

Near Fry Ave, Lakewood, OH 44107
Brian B.

Brian B.

WHITE WESTHS DISHWASHER WDB11NRDB1 Replaced pump motor. Ran test cycle. Water leaking through heater mounting hole due to split nut. Will need to order new nuts and also one door spring is rusted out.. Will r/s for tues as this will be 4th visit and Cust will be home that day.; ordrng 2 154106202 (nut)s and 1 154430501 (spring,door), schdld next appmnt for 12/12 TUE !,

Near Brendan Ln, North Olmsted, OH 44070
Robert A.

Robert A.

GENERAL ELEC WASHER GTWN7450D0WW Ran diagnostics, no codes, reset connections, ran spin cycle, good, started quick wash, unit filled and adj, ran drain and spin, good, op test ok; Job Cmpltd,

Near Alliance Rd, Deerfield, OH 44411
Robert A.

Robert A.

WHIRLPOOL DRYER WED75HEFW0 Installed high limit, op test ok; Job Cmpltd,

Near Harold St, Kent, OH 44240
Robert A.

Robert A.

MAYTAG WASHER MVWB855DC0 Replaced control, ran test 51, good, ran test 52, good, op test ok; Job Cmpltd,

Near OH-43, Streetsboro, OH 44241
Dan H.

Dan H.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint that unit is not filling with water, started normal wash cycle, unit did not fill, ran diagnostics found f7e5(shifter failure) error code, unit needs new gearcase, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; schdld next appmnt for 12/13 WED

Near Ardmore Rd, South Euclid, OH 44121
Corina B.

Corina B.

KUWA244PSS0 WHIRLPOOL WINE COOLER Replaced the thermostat. Unit started. Advised cust to wait 24 hrs before using. Optest ok. ; Job Cmpltd

Near Buckingham Pl, Painesville, OH 44077
Chad  P.

Chad P.

MEDC300BW0 MAYTAG DRYER Found heating element open. Replaced. Op test ok. ; used 1 279838 (ELEMENT) from stock, Job Cmpltd

Near E 73rd St, Cleveland, OH 44105
Chad  P.

Chad P.

ADB1400AGW1 WHIRLPOOL DISHWASHER Found wire nut on hot wire backed off. Corrected. Op test ok. ; Job Cmpltd

Near Hearthstone Rd, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6SARXXF01 Installed water valve, cycled i/m, filled, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING ,job compltd

Near Birchbark Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WFG520S0AS2 WHIRLPOOL RANGE I put the unit in test mode so I cycled the bakery igniter on four times cycled the broiler igniter three times unit tested good; Job Cmpltd,

Near Larimar, Willowick, OH 44095
Jeff M.

Jeff M.

ARB8057CW AMANA REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Near Culver Blvd, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6SARXXF01 Installed water valve, cycled i/m, filled, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING ,job compltd

Near Birchbark Trail, Aurora, OH 44202
Corina B.

Corina B.

MVWB765FW1 MAYTAG WASHER CC that there is not enough water going into the unit. Advised cust to use bedding, deep clean and extra rinse. Ran a load and the unit is working as designed. 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd

Near Allen Troy Ct, Mentor, OH 44060
Paul H.

Paul H.

MGDE301YW0 MAYTAG DRYER Customer stated that the unit is not drying items on the delicate setting, removed toe panel and started a delicate cycle, observed flame lighting consistently, cycled appropriately for setting, room is more than adequate sized for supply air and unit tumbles fine, customer has a rigid 90 on back of dryer, connects to semi-rigid which runs about two feet then curves into the wall, unit is upstairs, stated it 90s out to the back wall of the house, he also said had ran it straight out with no 90s and it made no difference, explained that the only issue I could see was a possibility of buildup in exhaust venting, advised cleaning should be done twice a year with a brush, customer does not like my professional opinion. Refused to sign; Job Cmpltd

Near Pear St, Avon, OH 44011
Paul H.

Paul H.

JJW2830WS02 JENNAIRE WALL OVEN Slide rack failed even with clips in place, looked up rack, not available, discontinued, called GS, per pointer if re-work fails call phone number 1-866-697-4414, R-251BD, called, spoke with Ashley, Jenn-Air will contact customer in a few days to replace unit.; Job Cmpltd,

Near Stone Ct, Westlake, OH 44145
Dan H.

Dan H.

KFDD500ESS02 KITCHENAID RANGE Customer complaint that burner flames are too low and center burner is not working, center burner is not lighting, found piece of packaging material on top of burner oriface, removed, burner lights, all other burners are normal Job Cmpltd

Near E 108th St, Cleveland, OH 44106
Jeff M.

Jeff M.

WSF26C3EXB WHIRLPOOL REFRIGERATOR , Installed new part unit op tested good ; Job Cmpltd

Near Arbordale Ln, Painesville, OH 44077
Jeff M.

Jeff M.

KDFE304DBL0 KITCHENAID DISHWASHER Customer called Whirlpool spoke with a customer representative I spoke with a customer representative customer is getting a new dishwasher. The heating element stayed on melted the sump seal causing it to leak on related to previous issue; Job Cmpltd

Near Allegheny Dr, Mentor, OH 44060
Jeff M.

Jeff M.

MVWX655DW1 MAYTAG WASHER The customer was not using the machine properly I explain to her the proper way to use the machine ; Job Cmpltd

Near Candlestick Ln, Painesville, OH 44077
Chad  P.

Chad P.

KBFS25EVWH0 KITCHENAID REFRIGERATOR Found unit set to 42. Temps check around 32 throughout ff section. Damper is functioning correctly. Needs Thermistor replaced. Tech installed gaskets. ; ordrng 1 12002355 (thermistor kit)

Near Scenic Park Oval, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WTW5000DW0 WHIRLPOOL WASHER Found unit went out of balance and damaged tub ring and cabinet sides though has not stored out of balance fault. Also suspension is weak and there is play in the basket. Will require control, basket, tubring and suspension replaced. Cust will be calling whirlpool

Near Newkirk Dr, Parma Heights, OH 44130
Corina B.

Corina B.

MDE9700AYW MAYTAG DRYER CC that the drum is not turning. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, .Tried turning the drum, would not rotate. Removed the front panel. Removed the belt can not move the motor. Removed the blower housing, clear. Found the motor is seized. Will need a new motor. Called GS to order part. Cust does not want to repair

Near Stevenson St, Richmond Heights, OH 44143
Dan H.

Dan H.

KEBS208SSS00 KITCHENAID WALL OVEN Customer complaint that upper oven us not heating, started bake for 350 degrees, oven did not heat found thermal cut off open, unit needs new thermal cut off; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 12/15 FR

Near Paxton Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

PDWT180R30SS GE DISHWASHER CC that the unit is leaking. Found the inlet water valve is leaking. Will need a new water valve. Called GS to order part. ; ordrng 1 WD15X10014 (water valve), schdld next appmnt for 12/13 WED

Near Greenwood Rd, Euclid, OH 44117
Corina B.

Corina B.

GSD2340V00SA GE DISHWASHER CC that the water does not drain out. Found the drain hose is a black rubber hose. Removed drain hose from the disposal, used vacuum to clear the drain hose. Filled dw and then drained. Cust will need to call a plumber to install the correct drain hose. Optest ok. ; Job Cmpltd

Near Greenwood Rd, Euclid, OH 44117
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB765FW1 Customer complaint was that it was not washing to their expectation. Put through diagnostics. Found error code for overload, which explains why it did not wash how they expected. Rand through test mode ok. F0E3 overload.; Job Cmpltd,

Near Market Dr, Elyria, OH 44035
Brian B.

Brian B.

MAYTAG DISHWASHER MDB7609AWW2 Dishwasher not draining. Found drain hose clogged. Unplugged drain hose. Also. Standoffs on control panel broken. Cust does not want to replace panel. Ran test cycle. Op test ok.;

Near Upland Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

106.56726602 kenmore refrigerator The water valve was leaking installed new part unit op tested good ; used 1 W10408179 (VALVE-INLET) from stock,

Near Skinner Ave, Painesville, OH 44077
Paul H.

Paul H.

MEDB765FW0 MAYTAG DRYER Plugged unit in and tested, heated fine, temps good and cycling correctly, op test ok; Job Cmpltd

Near Center Ridge Rd, Rocky River, OH 44116
Robert A.

Robert A.

MAYTAG DRYER MEDB850WL0 Checked power, good, found element open, receiving 220vac element open, Replaced, ran unit, unit heating, op test ok; used 1 WP8544771 (ELEMENT103.49) from stock, Job Cmpltd,

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Brian B.

Brian B.

WHIRLPOOL RANGE WFE320M0ES0 Found LF burner not working. Inner part open. Outer ring cycles off too soon indicating failed control switch. Will replace burner and switch. Office to order parts.; ordrng 1 W10823729 (BURNER) and 1 WPW10434452 (SWITCH), schdld next appmnt for 12/12 TUE !,

Near Garfield Ave, Lakewood, OH 44107
Brian B.

Brian B.

GENERAL ELEC WASHER WDRR2500K4WW Found agitator had come off of drive bell. Removed drive bell and inspected. Nothing damaged on drive bell. Bottom of agitator checks ok. Reassembled agitator. Seems tight on coupling. Tested with clothes. Agitator stayed on. If agitator comes loose again, office to pre ID another agitator and coupling.; Job Cmpltd,

Near Camden Ave, Cleveland, OH 44102
Macaulay G.

Macaulay G.

AMANA DISHWASHER ADB1400AGB1 Shut off valve under sink is not opening up fully. Not supplying dishwasher with water.; Job Cmpltd,

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FS-0 Humidity sensor was not delivered* Installed new control board. Tests ok. Put one potato on microwave. Registered that ot was sensing for over 5 minutes and then started to determine time for several minutes. By this time, potato was no longer edible. Office to order humidity sensor.; ordrng 1 W10833858 (sensor), schdld next appmnt for 12/13 WED !,

Near Mastick Rd, Fairview Park, OH 44126
Corina B.

Corina B.

MVWC6ESWW1 MAYTAG WASHER CC that the was a smell of an electrical fire. Removed the panel. Checked the wires to the timer, good. Checked the capacitor had deflection one way but not the other way. Will need a new motor and capacitor. Called GS to order parts. ; ordrng 1 WP661600 (motor-drve) and 1 WP8572717 (capacitor), schdld next appmnt for 12/12 TUE

Near Austen Ln, Richmond Heights, OH 44143
Corina B.

Corina B.

WED9400SW0 WHIRLPOOL DRYER Replaced the parts listed. Optest n/g. Checked the door switch, good. Manual rotated the drum and the unit started up. Checked the switch to the motor, good. Checked the motor has an open winding. Will need a new motor. Called GS to order part. Called office to put the cust on my schedule for Monday; ordrng 1 279787 (motor), schdld next appmnt for 12/11 MON

Near Chagrin River Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Customer complaint of f2e2 error code, confirmed, unit showing f2e2(no response from user interface) error code, stuck key test shows control is good, unit needs new user interface(ss); ordrng 1 W10815487 (panel-cntl), schdld next appmnt for 12/13 WED

Near Sunny Glen Ave, Cleveland, OH 44128
Robert A.

Robert A.

WHIRLPOOL WASHER WTW4915EW2 Found control clicking on and off, receiving constant 120vac, unable to get into diagnostics, needs control; ordrng 1 W11124821 (CONTROL), schdld next appmnt for 12/12 TUE !,

Near Mayfield Rd, Chardon, OH 44024
Jeff M.

Jeff M.

U90.7O363405 KENMORE RANGE The ignitor was week installed new part unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

Near 3rd St, Fairport Harbor, OH 44077
Robert A.

Robert A.

WHIRLPOOL WALL OVEN GBD309PVS02 Installed cooling fans, tested unit, op test ok; Job Cmpltd,

Near Wilson Mills Rd, Chesterland, OH 44026
Paul H.

Paul H.

MVWB855DC2 MAYTAG WASHER , Replaced suspension, pump ordered is not the correct one, ordering right one; ordrng 1 W10915703 (RECIRC PUMP)

Near Center Ridge Rd, Rocky River, OH 44116
Chad  P.

Chad P.

UMV1160CW3 WHIRLPOOL MICROWAVE Found inner cavity and rear cavity damaged. Unit is non repairable. Techline: Bruce. Unit is not repairable. Their sales rep will have to deal with wpl or partner team. Sr# 7720719814;

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR , Installed parts listed op test ok. Advised to run unit for 24 hrs before selling to unsure proper cooling. ; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WFG320M0BB0 WHIRLPOOL RANGE Installed glass. Op test ok. ; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

E32AR75JPS0 ELECTROLUX REFRIGERATOR Customer complaint of frost build up in freezer section, confirmed, found bottom right side of gasket not sealing, releveled unit, door is sealing now, op test good ; Job Cmpltd

Near Brentwood Rd, Beachwood, OH 44122
Chad  P.

Chad P.

WRS325FDAM01 WHIRLPOOL REFRIGERATOR , Installed water line. No place to test. Op check okay. ; Job Cmpltd

Near Pearl Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

WED5000DW2 DRYER WHIRLPOOL They don’t have 240hook up but I did test all the fuses and element. Unit op tested good ; Job Cmpltd,

Near Market Pl Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

WMH53520CS6 WHIRLPOOL MICROWAVE The upper interlock switch was engaged with the door open reset the interlock switch his unit tested good; Job Cmpltd

Near Shepard Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

JB655EK1ES GE RANGE Installed new part unit tested bad I found the block melted; ordrng 1 WB17T10011 (terminal block),

Near Red Oak Dr, Perry, OH 44081
Paul H.

Paul H.

NED4655EW1 AMANA DRYER Checked source, is incorrect, L1-N 40VAC, L2-N 240VAC, L1-L2 200VAC, explained that this would need to be corrected first by an electrician, if problem persist afterwards put another call in; Job Cmpltd

Near Broad Blvd, North Ridgeville, OH 44039
Paul H.

Paul H.

MDB4949SDH3 MAYTAG DISHWASHER Checked voltage at board, 70, not enough, checked in terminal box for unit, 70, not enough, issue is in house wiring, customer to have an electrician correct.; Job Cmpltd

Near MacKenzie Rd, Olmsted Township, OH 44138
Paul H.

Paul H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Faint pop when door is opened passed a point, everything looks fine, discussed with GS, ordering hinge sleeve; ordrng 1 WP67003639 (closer)

Near Race Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near S Ridge Rd, Perry, OH 44081
Robert A.

Robert A.

WHIRLPOOL WASH/DRY COMBO WET3300XQ0 Found blower wheel broken, nneds replaced; ordrng 1 WP697772 (BLOWER WHEEL49.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/12 TUE 8-11,

Near Som Center Rd, Solon, OH 44139
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWC565FW0 Washer was out of level. Cleaned rubber pads on bottom of leveling feet and leveled again. Ran through spin cyle ok.; Job Cmpltd,

Near Meigs Blvd, Brook Park, OH 44142
Corina B.

Corina B.

ZISS360DMDS GE REFRIGERATOR Replaced the solenoid. Optest ok.; Job Cmpltd

Near Juniper Ln E, Moreland Hills, OH 44022
Dan H.

Dan H.

106.62154110 KENMORE REFRIGERATOR Customer complaint of ice build up in freezer section and water leaking in fresh food section, found bread tie lodged in evaporator drain tube, removed op test good ; Job Cmpltd

Near Harris Rd, Richmond Heights, OH 44143
Corina B.

Corina B.

MVWB835DW1 MAYTAG WASHER CC that the unit fills and drains then does nothing. Ran a normal load and a rinse and spin with 6 bath towels. Optest ok. Calibrated unit. ; Job Cmpltd

Near Mountain Ash Dr, Mentor, OH 44060
Corina B.

Corina B.

FFTR1821QS0 FRIGIDAIRE REFRIGERATOR CC that the ff is not keeping cool and fz is good. Ff 50 fz 0. Removed the evap cover, nothing is blocking the air flow to the ff. Checked the evap fan, 120v. Fan is intermittent. Will need a new evap fan. Found the top shelf of the ff is close to the top. Advised cust to be able to fit a gallon of milk for proper air flow. Called GS to order part. Cust can install part. ordrng 1 242077702 (FAN MOTOR)

Near Maple St, Perry, OH 44081
Dan H.

Dan H.

CFCP1NIZC SS GE REFRIGERATOR Customer complaint that left fresh food section door gasket is torn and water is not dispensing, confirmed, water valve is recieving 120vac, unit needs mew water valve and fresh food section door gasket; ordrng 1 WR14X10237 (gasket french with f) and 1 WR57X10032 (valve,water), schdld next appmnt for 12/12 TUE

Near Rae Rd, Lyndhurst, OH 44124
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FS0 Microwave pulling 7.5 amps when tested. All low voltage side working properly. Office to order magnetron and diode.; ordrng 1 W10886077 (diode) and 1 WPW10693025 (magnetron), schdld next appmnt for 12/12 TUE !,

Near Parkwood Ln, Strongsville, OH 44149
Macaulay G.

Macaulay G.

KITCHENAID DISHWASHER KDFE104DSS0 , Replaced door seal and ran dishwasher. No leaks found. Checks ok.; Job Cmpltd,

Near W 228th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRT318FZDM02 , Replaced handle, hinge pin, and 2 handle plugs.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

GE REFRIGERATOR PWE23KSDHSS Cleaned out drain pan and cleaned condenser line in drain pan. Josh from GE instructed to make sure there is proper ventilation in back of unit. He had stated that they have never heard of this issue before.; Job Cmpltd, saved tckt

Near Jaycox Rd, Avon, OH 44011
Dan H.

Dan H.

MDBH949AWW1 MAYTAG DISHWASHER Installed new user interface, no power to unit, advised customer that they need an electrician to correct power supply ; Job Cmpltd

Near Maidstone Ln, Beachwood, OH 44122
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WFW75HEFW0 Removed shipping bolts. Ran through spin cycle. Spins ok now.; Job Cmpltd

Near Patton Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB765FW0 Installed new console and control board. Tested unit. Everything tests ok. Returning core.; Job Cmpltd,

Near Bronson Rd, Olmsted Township, OH 44138
Jeff M.

Jeff M.

WRX988SIBM03 whirlpool refrigerator Installed new part unit op tested good. Customer tossed 2 of the boxes ; Job Cmpltd

Near Birdie Ln, Mentor, OH 44060
Brian B.

Brian B.

WHIRLPOOL DISHWASHER KDTE254ESS2 Replaced front panel. Optest ok.; Job Cmpltd,

Near Brandon Pl, Avon Lake, OH 44012
Chad  P.

Chad P.

MVWB765FW0 maytag washer Installed agitator, op test ok. ; Job Cmpltd,

Near Hayden Ave, East Cleveland, OH 44112
Brian B.

Brian B.

JENN-AIR RANGE JGS1450DP0 CC that sometimes upper cancel key does not work and she has to shut power off to unit. Ran diag, f2e1, stuck key.. will need new UI panel. Office to order part.. ; ordrng 1 W10911397 (CONSOLE), schdld next appmnt for 12/12 TUE !,

Near Bellflower Rd, Cleveland, OH 44106
Brian B.

Brian B.

KITCHENAID WALL OVEN KEBS209BSS00 CC that ovens do not preheat properly. Per ser bul w10585108a, oven does not reach preheat temps, replace oven control. Per warr, part is covered for 5 yrs. customer will pay sc and labor. Office to order part. Paid dep.; ordrng 1 WPW10751155 (CONTROL), schdld next appmnt for 12/12 TUE !,

Near Highland Ave, Avon Lake, OH 44012
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRS571CIDM01 Not making ice. Customer stated that after repair, container did fill up. Then, he emptied container and Icemaker did not make any more ice. Found fill tube frozen, entered diag and turned on fill tube heater. 14v dc on heater. Fill tube thawed. Called TL, Dave. He said heater is working customer placed back in normal operation. If fill tube freezes up again, office to pre ID new door.; Job Cmpltd,

Near Brownstone Cir, Avon Lake, OH 44012
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Ran diognastics 6-3 acu cannot hear ui, 3-2 temp sensor fault, connectins good, temp sensor open, needs ui, acu and valve; ordrng 1 W10861510 (UI) and 1 W11024149 (ACU) and 1 W11165546 (VALVE), schdld next appmnt for 12/12 TUE ! [**],

Near Mulberry Rd, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6FARXXF04 Found evap tray iced over, drain clear, cleared evap pan, cleared, op test ok; Job Cmpltd,

Near Orangewood Dr, Beachwood, OH 44122
Corina B.

Corina B.

WRF540CWBM00 WHIRLPOOL REFRIGERATOR Replaced the control. Brought core back for return. Optest ng. Checked the water valve is now getting 120v. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10420083 (valve), schdld next appmnt for 12/12 TUE

Near County Line Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFCO22EVBL2 Installed center glide, op test ok; Job Cmpltd,

Near Senlac Hills Dr, Chagrin Falls, OH 44022
Robert A.

Robert A.

MAYTAG WASHER MVWP475EW0 Ran diagnostics, long/no fill, cleaned valve screens, good, ran recal good, ran drain and spin, op test ok; Job Cmpltd,

Near Summit Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

WRF540CWBM00 WHIRLPOOL REFRIGERATOR Replaced the control. Brought core back for return. Optest ng. Checked the water valve is now getting 120v. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10420083 (valve 8513), Cllctd $90.00 Check # 1022, schdld next appmnt for 12/12 TUE

Near County Line Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

LTE5243DQB WHIRLPOOL WASHER/DRYER COMBO CC that the washer is ripping the clothing. Removed the agitator did not see any cracks or anything broken. Found the agitator is away from the basket. Can not move unit out its in a tight spot. Will need 2 tech. Advised cust there could be a $100.00 charge for 2 tech. Called GS to order the shaft, clutch, drive tube, and block. ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP389140 (block), schdld next appmnt for 12/12 TUE

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Dan H.

Dan H.

FEX831FS4 FRIGIDAIRE STACK WASHER/DRYER Installed new timer, op test good ; Job Cmpltd

Near Lee Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

JENN-AIR M/W CONVECTION JMC2430WS01 Found interior light out, unit needs pulled it order to replace light bulb; ordrng 1 W10886919 (LIGHT 19.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $140.00 Check # 3294, schdld next appmnt for 12/14 THU 8-12 [**],

Near E Homestead Dr, Aurora, OH 44202
Chad  P.

Chad P.

MEDC215EW1 whirlpool dryer Found house fuse open. Replaced with customers. Op test ok. ; Job Cmpltd

Near W 138th St, Cleveland, OH 44135
Alice M.

Alice M.

MFD2561HEB whirlpool refrigerator Installed gasket and I.m. Op test ok. ; Job Cmpltd

Near Indian Creek Dr, Middleburg Heights, OH 44130
Robert A.

Robert A.

FRIGIDAIRE STACK W/D FEX831FS4 Installed drain pump, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Creekside Dr, Aurora, OH 44202
Jeff M.

Jeff M.

106.56244400 kitchenaid refrigerator , The units optics are flashing 2x faulty optics code. Water valve in the rear for the water dispenser is receiving 120 V AC but the valve is not opening; ordrng 1 W10757851 (cntrl-elec) and 1 W10822681 (WATER VALVE)

Near Bellflower Rd, Mentor, OH 44060
Gail V.

Gail V.

WHIRLPOOL OTR MICROWAVE UMV1160CS3 , Installed door switches, tested unit, op test ok; Job Cmpltd,

Near Lady Catherine, Streetsboro, OH 44241
Paul H.

Paul H.

KDTM354DSS4 kitchenaid dishwasher Removed glass from sump, ensured it was all removed, started a cycle, canceled and drained, drained fine, op test ok.; Job Cmpltd,

Near West Rd, Wellington, OH 44090
Tim G.

Tim G.

KITCHENAID REFRIGERATOR KRFC704FPS00 Complaint that the unit makes noise and that a different service company was out and stated it was the compressor. Checked unit over and customer had a recording of the sound. Tech verified the sound and found the unit needing the compressor. This is the wise motion compressor that contains a plastic internal discharge line and the unit will be best assembled with lokring. Placing note for office to assign to RA. ; ordrng 1 W11025999 (COMPRESSOR KIT), schdld next appmnt for 12/14 THU ! [***],

Near Tall Tree Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

WFW87HEDW0 WHIRLPOOL WASHER CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd

Near Marston Ave, Cleveland, OH 44105
Dan H.

Dan H.

WTW5700XW0 WHIRLPOOL WASHER Customer complaint that unit 8s not spinning clothes out, ran diagnostics found f7e1( basket speed fault) and f7e7( motor unable to reach target rpm) error codes, ran manual test cycle, unit spins and agitates, found optical sensor on shifter not reading basket speed, unit needs new shifter, installed new shifter, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, fill hoses are dry rotted, advised customer to replace hoses; used 1 WPW10006355 (ACTUATOR) Job Cmpltd

Near Rockside Rd, Seven Hills, OH 44131

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