We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Ashtabula, OH 44004
Brian M
Job Details: 02/09/2022
Cc of leak Found coming from sump Also customer does not have updated heater Needs sump and heater Part not in stock ; ordrng 1 W11416362 (Sump) and 1 W11537778 (Heater)
We serviced a
FRIGIDAIRE RANGE
Model FGGF3032MBC
Near Roaming Shores, OH 44085
Brian M
Job Details: 02/09/2022
Cc unit makes poof noise sometimes when baking Found weak igniter Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near North Royalton, OH 44133
David R
Job Details: 02/09/2022
Took pic of damaged door sent out. Replaced door assembly. Missing emblem and door handle screw is stripped. Ordering screws and emblem. ; ordrng 1 W10839793 (Nameplate) and 2 W10831019 (Screws)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Parma, OH 44129
David R
Job Details: 02/09/2022
"Replaced float switch and drain pump. Ran diagnostics, good. Op test ok."
We serviced a
KITCHENAID RANGE HOOD
Model KVWB606DSS3
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
"Took POP.Cc that the unit was leaking a grease in the back wall. Confirmed saw the oil at the motor as well. Called BJ senior tech, told me that most likely they had put too much oil from factory, and it will leak. Once is clean up should be good to go. Cleaned inside and the wall. Explain cust.op test ok"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ2
Near Cleveland, OH 44111
Manny
Job Details: 02/09/2022
"Cc oven just clicking, verify unit wont ignite in bake or broil, tested for power to coils and get over load and then power drop, reach out to JN since I never encountered this specific issue before he said if I dont have at least 18VDC then dis board is the issue, check Voltage to both coils, not proper voltage, unit will need a DsI board, customer will not proceed with the repair, they will contact wpl and see if they get a concession. Cux paid for service.; ordrng 1 W11162730 (Dis board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/09/2022
Cc that when he pulls out the lower rack it would hit the bottom of door. Verified and confirmed door was lifted up on the left hand bottom corner. Removed panel and found a screw in between the hinge and one screw missing from the hinge installed a screw on the hinge and tested unit now its working as designed. Opt test ok.
We serviced a
GE RANGE
Model CGS990SET5SS
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that the unit is not heating. Confirmed found the igniter open. Replaced the igniter from t/s. Heated oven to 350* the control, made a noise and went blank. Called BJ and the igniter on t/s could of taken the control out ; ordrng 1 WB27K10423 (Control) and 1 WB13K10043 (Igniter), used 1 SHIPPING (shipping and handling), and 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC the the ice is not dispensing. Confirmed, found a block of ice in the bin. Cleared ice. Started dispensing the ice. Advised cust to empty the ice bin every 7-10 days. Opt test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that there is ice and condensation inside the microwave, has pictures. Unit is vented for outside. Vent is to high to check with a ladder. But, looks like there is no flap on the vent. Will need the builder to return to check out the vent. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/09/2022
"Cc unit fabric softener not dispensing, water remains and water level not working.Found service pointer W11504923 for water remaining in dispenser. Unit needs updated dispenser. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Could not find an issue with water pressure sensor. ; ordrng 1 W11524105 (Dispenser)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Ashtabula, OH 44004
Joe O
Job Details: 02/09/2022
Cc: loud noiseFound debris in blower. Removed debris. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Grafton, OH 44044
Gabriel P
Job Details: 02/09/2022
"Found no voltage from l1 to l2 need electrician,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Columbia Station, OH 44028
Gabriel P
Job Details: 02/09/2022
"Check hoses they are dirty try cleaning but is to much dirty also drain pump over heating gave estimate customer will not fix ; ordrng 1 8269144A (Drain hose) and 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
David R
Job Details: 02/09/2022
Cc unit not draining. F9E1. Found blades broke off. Had a drain pump on truck. Replaced. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/09/2022
"Found bake relay not closing not allowing voltage to bake ignitor customer will call whirlpool for repair ; ordrng 1 W11205353 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GFD45ESPM0DG
Near Rocky River, OH 44116
Manny
Job Details: 02/09/2022
"Cc unit not heating, verified and unit is not heating, checked power source, and good power to unit took unit apart all components operational, found broken heater harness terminal, replaced harness terminal, ran normal cycle, unit is heating, opt test o"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Cc unit not baking Found element open Element is under 120month warranty ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44134
David R
Job Details: 02/09/2022
"Replaced main control, lower harness and agitator. Ran diagnostics and calibration. Good. All components working. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near University Heights, OH 44118
Jason N
Job Details: 02/09/2022
"Cc unit freezing product in ff sectionCustomer stated product is starting to freeze in ff section, also coincidently the ice maker also stopped working. Found service pointer pertaining to ice maker and possible damper air leakage issue. Ran manual ice maker harvest test, ice maker will not index. Unit needs ice maker and damper control.; ordrng 1 D7824706Q (Icemaker) and 1 WP67006341 (Damper gasket) and 1 WPW10127427 (Damper control)"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Joe O
Job Details: 02/09/2022
Installed motor and harness. Ran multiple test cycles. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near North Kingsville, OH 44068
Dan H
Job Details: 02/09/2022
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
Cc that the unit is making a noise and that is not spinning the clothes out. Ran diag found error code F0E5 off balance load detected. Ran auto test found that hub stripped. Gave estimate to cust. They will fix unit. Cust paid for the part and SC. Op test ok; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Cleveland, OH 44102
Marie V
Job Details: 02/09/2022
"Cc that the unit does not fill with water. Confirmed. Found float switch wire was broken, mostly a mice cause it. Gave estimate to cust, said continue with repair. Corrected issue, tested unit. Op test ok."
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Madison, OH 44057
Joe O
Job Details: 02/09/2022
"Cc: burners not working properlyCustomer stated right 2 burners only stay warm, and left front burner on low too hot. Found right 2 burners functioning as designed. Cycling heat. Left front burner stays on consistently. Advised customer the burners are suppose to cycle heat as the right 2 burners are. Needs left front burner. ; ordrng 1 WPW10275049 (elmnt-surf)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS9
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/09/2022
"Cc unit leaking water from bottom of freezer Found ice buildup on bottom of freezer, evaporator drain iced over. Found service pointer for replacing drain tube with updated p-trap style. De-iced freezer section, steamed out drain hole. Replaced drain tube using truck stock part. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Conneaut, OH 44030
Dan H
Job Details: 02/09/2022
"Customer complaint that door is not closing , confirmed, latch is broken, installed new latch , op test good"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Conneaut, OH 44030
Dan H
Job Details: 02/09/2022
"Customer complaint of grinding noise, confirmed, found blower wheel cracked, installed new blower wheel, op test good"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Geneva, OH 44041
Dan H
Job Details: 02/09/2022
"Customer complaint of squealing noise, found 2 rollers worn out, recommended customer replace all 4 rollers and pulley, customer does not want repair at this time; ordrng 4 DC97-16782A (Roller)s and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.7021241
Near Avon Lake, OH 44012
Angel
Job Details: 02/09/2022
Replaced thermostat. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Avon Lake, OH 44012
Angel
Job Details: 02/09/2022
Cc that unit is not drying. Ran test cycle and unit is working as designed. Explained to customer that this unit being a plastic tub its harder for the unit to dry also they were not using enough rinse aid they did not know how to fill it up so i did it for them and also there hot water takes a long to prime so I explained to them that they want to prime the hot water first before starting the unit so the unit will not disable the heater. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
Replaced the paddle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 02/09/2022
Installed thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Westlake, OH 44145
Manny
Job Details: 02/09/2022
"Replaced latch, ran calibration and diagnostics cycle opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/09/2022
"Check voltage going to unit and is not getting voltage from l2 to neutral need and electrician,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, OH 44012
Manny
Job Details: 02/09/2022
"Cc unit makes a grinding noise when spinning, ran diagnostics and hear the noise as soon as unit started spinning, found rotor screw loose, removed rotor and noticed spline on rotor and sliding are deteriorating due to the rotor being loose. Unit is under the 10 year warranty for motor; ordrng 1 W10915700 (Stator) and 1 W10734521 (Slider assy) and 1 W10915701 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 2536008941
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Customer complaint that unit is not cooling, found evaporator frozen solid again, defrost heater and bimetal test good, unit needed new control and bimetal; ordrng 1 5303918671 (Cntrl) and 1 5304521789 (Bimetal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/09/2022
"Found error code f4e3 motor failure ; ordrng 1 W11025157 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Cleveland, OH 44120
Marie V
Job Details: 02/09/2022
"Replaced oven sensor, cuat said that he smell gas so he turned the gas off. Confirmed gas line was loose on both ends. Corrected issue, verify with soapy water, no leaks. Explain cust to have the unit with the oven turned on for a while until smoke is done, explain that new oven smokes, until paint and oil is cure. Op test ok"
We serviced a
GE DRYER
Model GFDN160GJOWW
Near Avon Lake, OH 44012
Manny
Job Details: 02/09/2022
"Cc unit making a loud noise when tumbling, ran normal cycle no noise removed front cover every looks ok, put unit back together and ran cycle no noise, advise customer to record noise if it happens again, cant duplicate noise unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
CC that there is water leaking from the bottom. Confirmed. Service pointer W11397260A to replace the drain tube. Will need a new drain tube. ; ordrng 2 W11190084 (Drain tube)s
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Cleveland, OH 44111
Jason N
Job Details: 02/09/2022
"Cc unit no powerChecked power at uni terminal block. Found L1 black wire burnt off at terminal block connection. All power cord terminals loose on terminal block. Replaced terminal block, power cord and repaired burnt wires on unit harness. Ran bake test and functionally test. All tests good. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MAV6357AWW
Near Mentor, OH 44060
Joe O
Job Details: 02/09/2022
Installed lid switch. Plunger and cam. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, OH 44123
Manny
Job Details: 02/09/2022
"Console was order wrong ordering correct part, Replace belt, ran diagnostics no noise but unit still needs console.; ordrng 1 W11478519 (Console UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Garfield Heights, OH 44125
David R
Job Details: 02/09/2022
Replaced diffuser and thermostat kit. Set defrost to automatic 8 hours. Set temp to 40 in FF and 1 in FZ for customer to monitor. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, OH 44028
Marie V
Job Details: 02/09/2022
"Cc that when they run power wash the unit will pop up an error code of F6E2. Cust rebooted unit. Ran diag found error code F0E3 overload F6E3 communication error ACU cannot hear UI, F0E5 off balance load F6E2 UI cannot hear ACU. F2E1 UI stuck button. Tested UI on diag, pass. Ran step 1 by tech sheet. Unit will need main control. Cust will call back if they want to continue.; ordrng 1 W11400681 (Control 294.04), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Willowick, OH 44095
Joe O
Job Details: 02/09/2022
"Cc: not advancing to wash, clicking noiseFound cam on dispenser sticking. Not advancing threw water cycles. Found lever warped. Needs lever and actuator; ordrng 1 WPW10161052 (lever) and 1 WPW10352973 (switch-dis), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Angel
Job Details: 02/09/2022
Cc that unit is making a squeak when spinning. Verified and could hear a sound when spinning by hand looked under washer but sound like inside washer took apart basket and tried to spin it with the spanner nut and could hear the sound coming from the inside of the gearcase. Will need gearcase replaced. Ordering part.; ordrng 1 W11454741 (Gearcase)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Wrong door got ordered Installed controls and lamp Needs inner and outer door for microwave ; ordrng 1 W10687342 (door/mw) and 1 W11110514 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Jason N
Job Details: 02/09/2022
"Cc unit will occasionally knock and bang when in spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Checked tub suspension, checked good. Ran spin and drain cycle with 5 large wet towels. No abnormal vibration or noise heard. Advised customer on proper load sizing and if unit experiences off balance situations, how to pause cycle and redistribute load in tub. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/09/2022
Wrong part order but found more issue ordering parts needed ; ordrng 1 W11462461 (Control) and 1 W11460946 (Pump) and 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Painesville, OH 44077
Corina B
Job Details: 02/09/2022
"CC that unit is not filling correctly. Ran diag no codes. Tested the valves, good. Replaced the valve. Ran a manual hot and cold with the fabric softener on. Ran a calibration. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Installed new gearcase and agitator, op test good"
We serviced a
ADMIRAL DRYER
Model AGD4675YQ2
Near Cleveland, OH 44111
Angel
Job Details: 02/09/2022
"Cc that unit was screeching. Unit had a roller ceased and pulley worn out. Will need rollers and pulley replaced. Customer already had all parts just need me to install them. Replaced belt, rollers, and pulley and also vacuumed all lint inside unit. Charged for labor and service call."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near East Cleveland, OH 44112
Manny
Job Details: 02/09/2022
"Cc we removed dishwasher and insulated the back of the wall, reinstalled dishwasher and is not starting. Found fill valve broken, and unit disconnected from the outlet, unit will need a fill valve. Customer wants to be added to cancellation list if parts arrive soon.; ordrng 1 W11434044 (Fill valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 02/09/2022
Replaced led modules. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44128
David R
Job Details: 02/09/2022
"Installed new valve and ignitor. New ignitor sparked up and shorted out control. Ordering control, ignitor, harness if needed. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor) and 1 W11126814 (Control)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
Replaced heater. Op test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Customer complaint that light bulb broke in socket, confirmed, removed bulb base, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Joe O
Job Details: 02/09/2022
"Cc: leaking. Found lower spray are starting to separate in the middle of arm. Ran test cycle. Found wave action coming from center near spray arm. Advised customer sump assembly could also have hair line crack which could cause a wave action and leak as well. Needs lower spray arm. Customer does not want to repair at this time ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.50 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Let cool 48 hours
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Parma, OH 44134
David R
Job Details: 02/09/2022
"F7E1. All connections plugged in. Will not let me go into diagnostics, blank screen. Ordering control and UI and lower harness ; ordrng 1 W11567712 (Main control) and 1 W11478524 (Ui) and 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG55US6HS00
Near Westlake, OH 44145
Angel
Job Details: 02/09/2022
Replaced grates and hinges and unit is still functioning the same. Explained to the customer there is nothing else there thats all the unit has for the function of the grates. Theres nothing else we can change to make the unit do what the customer explains it has to do. Unit working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Beachwood, OH 44122
Jason N
Job Details: 02/09/2022
"Cc unit stopped in mid cycle, lid is locked. Motor kept running and then burning smell. Ran diagnostics, found code f9e1 for long drain fault. Ran manual drain pump test, drain pump not running. Checked power to drain pump, 0v, checked drain pump resistance, reading 1.3ohms, drain pump is shorted. Unit needs drain pump and control board. Notice drain hose is kinked going into wall stand pipe, missing drain hose U hook. ; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control board) and 1 WPW10280024 (Drain hose U-retainer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Cleveland, OH 44103
Manny
Job Details: 02/09/2022
"Cc unit ice maker not working, checked water source and water coming in unit, ran harvest test from T to H on ice maker, ice maker started to harvest then it stop halfway, and wont continue, unit will need an ice maker, but customer will call us to repair.; ordrng 1 WPW10300022 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Eastlake, OH 44095
Corina B
Job Details: 02/09/2022
Replaced the vent. Started the dishwasher. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
Replaced the door and ui. Brought the core back for return. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/09/2022
Cc unit door falls open slowly Confirmed door falls down slowly. Found RH door hinge spring had popped out of hinge. Unable to compress spring back into place. Replaced RH door hinge using customer supplied pre Id part. Door op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/09/2022
"CC that there was smoke coming out the back. Confirmed. Found the terminal block and cord burnt. No strain relief around the power cord, just electrical tape. Replaced the cord with a strain relief, terminal block and the harness. Heated the oven. Opt test ok. ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Mentor, OH 44060
Dan H
Job Details: 02/09/2022
"Customer complaint that unit will not start after one load has been washed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, customer showed video of cycle indicator light not moving when dial is turned, unit needs new lid lock; ordrng 1 W10810403 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Bedford, OH 44146
Brian M
Job Details: 02/09/2022
"Cc unit not cooking found evap frosted over Found bimetal open again and evap fan grinding Needs defrosted and bimetal replaced and fan ; ordrng 1 W11551372 (Bi metal) and 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2022
"Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. When compressor is running vibrates and the lines touch the bottom on unit, adjusted lines. Op test ok"
We serviced a
KENMORE WASHER
Model 110.3165202
Near Parma, OH 44129
David R
Job Details: 02/09/2022
"Cc unit going off balance. Customer had too much load in unit when I arrived. Found unit not leveled and leaning, corrected leveling. Getting F0E5 error. Ran diagnostics, all components are working good. Also factory reset because unit in different language. Found coins between agitator, removed and got them. Ran a factory calibration, good. Ran a express cycle with load of towels and drain/spin. Good. Let customer know that unit cannot be overloaded and can also pause unit and rearrange load as well. Unit is good. Found customer gas dent on right side panel. Pushed in more, could be hitting side when spinning. Let customer know about dent and took pics. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that the unit does not turn on, confirmed. Checked the terminal block, good. The led light is not on at the control, Unplugged the ui and light started to flash. Have 120 volts from j8-3 to j9-2. Will need a ui. Office to reschedule appointment Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 W11367342 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 02/09/2022
"Customer complaint that unit is leaking, confirmed, wash motor is making a grinding noise when unit starts leaking, unit has a gear driven spray arm, unit needs new sump assembly and spray arm, customer does not want repair ; ordrng 1 W11087376 (Sump) and 1 W10837249 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model WVWC565W
Near Perry, OH 44081
Dan H
Job Details: 02/09/2022
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance ) error code, found hub worn out, unit needs new hub; ordrng 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Olmsted, OH 44070
Angel
Job Details: 02/09/2022
Cc of F6E1 ui loosing communication. Unit would not want to respond to touch needer unit will need console replaced as well customer stated to leave it like that and just install everything when i come back to install the console. Console out of stock office to reschedule.; ordrng 1 W11460908 (Console)
We serviced a
MAYTAG DRYER
Model MEDC400BW0
Near Solon, OH 44139
Brian M
Job Details: 02/09/2022
"Cc timer not working properly Found timer shorted Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/09/2022
Found drain hose clogged clean out opt test ok
We serviced a
KITCHENAID RANGE
Model KDRS505XSS04
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/09/2022
"Replace hinges,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/09/2022
"Cc unit detergent pods not dissolving, dishes not cleanRan diagnostics, found codes 7-1 for no heat, 10-1 for dispenser electrical problem and 6-4 for float switch open. Wash pump turned on during diagnostics, but very low water pressure from spray arms. Checked chopper blade assembly for restriction, found blade loose in bottom, screen is clogged and drive shaft rounded. Unit needs motor/pump assembly. ; ordrng 1 WPW10780877 (Motor/pump assembly)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2022
"Cc that the unit is not agitating and not spinning. Ran auto test, confirmed. Found hub stripped. Cust has the part. No error codes. Replaced hub, ran auto test and calibration . Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Elyria, OH 44035
David R
Job Details: 02/09/2022
"Same issue, water valve cracked. Customer has unit in a non insulated room. Will get down and temp and cause water valves to crack when in use. Replaced valve of t/s. Customer will need to keep a heater in there to heat room. Calling techline to document. Customer will need to keep room heated so valves wont freeze.; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Lorain, OH 44052
Angel
Job Details: 02/09/2022
Cc that unit is getting condensation and started getting a little dirty inside. Explained to customer that her door has a lot of opening around the door in front around the door and underneath door as well causing the moisture to go through all those openings when she was cooking her turkey which turkeys release a lot of water when cooking and building up a lot of moisture. But unit is working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Manny
Job Details: 02/09/2022
"Replaced shifter, opt test ok, customer stated that when tech replaced motor console was scratched on top and another scratched after I left, added pics for office to review. Added part number in case we need to order it. ; ordrng 1 W10877641 (Console panel)"
We serviced a
CROSLEY WASHER
Model CAW42114GW
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/09/2022
"When arrive unit was spinning cancel cycle then try running rinse and spin and also normal cycle show customer unit working as design,in both cycle ,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Jefferson, OH 44047
Joe O
Job Details: 02/09/2022
"Cc: ovens not heating, burners ignite really high then die downFound oven will not ignite, found burner flames low after igniting. Needs regulator; ordrng 1 WPW10546238 (valve-gas)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Joe O
Job Details: 02/09/2022
"Cc: not spinning or agitating, slow drainFound customer has no siphon break on drain. Found error codes f7e5(shifter fault). Found unit is not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Found motor grinding. Needs motorMotor out of stock. Office to reschedule Entitlement shows good date of purchase; ordrng 1 W10890624 (motor-drve), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Solon, OH 44139
Brian M
Job Details: 02/09/2022
"Cc of noise Noise coming from diffuser needs diffuser ; ordrng 1 WPW10594329 (control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE HOOD
Model KWCU265HSS0
Near Westlake, OH 44145
Angel
Job Details: 02/08/2022
Cc that unit is humming and wont start. Verified and motor is jammed it just humms turned off unit and tried to spin it by hand and tried again and started but jammed again. Will need motor replaced. Checked for motor and motor is discontinued called BJ to check on part and can not find anywhere else to get part. Can not fix unit. Charged service call.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 02/08/2022
"Cc that when they pass by the unit you can smell gas when not in use. At the moment no gas smell. Took unit off the wall and verify gas line and connection to the unit. No leak, verify lines going up to the burners and verify burners all of them with soapy water, no bubbles. Could not find a leak on unit. Tighten all connections, and Told cust to call gas company to verify where is coming from. At this point could not find the leak."
We serviced a
WHIRLPOOL WASHER
Model GHW9400PT0
Near Avon, OH 44011
Angel
Job Details: 02/08/2022
"Cc that when they turn washer after like 1minute they get a error of FH. Confirmed error comes up when trying to start a cycle. Made sure water was on and it was also took of hose and saw screen was a little dirty cleaned it but still had issue hot water works fine will need inlet water valve replaced. ; ordrng 1 WP8181694 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, OH 44057
Dan H
Job Details: 02/08/2022
"Installed new user interface, op test no good , all 3 user interfaces here do the same thing, it is likely in the control, took 3 controls to get one that worked, customer does not want to continue with repair at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Wellington, OH 44090
David R
Job Details: 02/08/2022
"Cc icemaker not working. Water to dispenser is good. Found ice build up in line above icemaker. Steamed out. Put icemaker through cycle, did not call for water. Reset power, replaced icemkaer from t/s. Tested again, did not call for water. Ordering dual valve and control. ; ordrng 1 W11043763 (Control) and 1 W11043013 (Dual valve), used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Grafton, OH 44044
David R
Job Details: 02/08/2022
Cc unit not cleaning no or spinning. Found actuator just clicking back and forth. Replaced from t/s. Cleared codes. Ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH2067DW2
Near Cleveland, OH 44109
Marie V
Job Details: 02/08/2022
"Cc that the unit stopped cooling. Confirmed, took temps 68*. Compressor not running. Compressor temp is 170*. Overheating. Verify amps over 10.amps. Unit will need new compressor and Filter drier. Cust will call back if they want to continue ; ordrng 1 5304478809 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Geneva, OH 44041
Joe O
Job Details: 02/08/2022
"Cc: Sd errorFound error codes f71(suds detected). Ran auto test. Found hub stripped. Needs hub; ordrng 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Joe O
Job Details: 02/08/2022
Cc: squeaking noise in rinseRan auto test and calibration. Could not duplicate issue. Found worn mark on the floor. Advised customer on loading. Raised feet on unit to lift it off the floor. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/08/2022
Brackets do not line up with the frame. Called BJ showed him how not lined up. Office to reschedule appointment ; ordrng 2 W10813139 (Bracket)s and 2 W10813140 (Bracket)s
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44102
Manny
Job Details: 02/08/2022
"Replaced console ui ran calibration cycle, no error codes opt test ok"