We serviced a
WHIRLPOOL HOOD
Model WVW51UC6FS1
Near Orange, OH 44128
Brian M
Job Details: 02/09/2023
Installed hood switch OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Amherst, OH 44001
David R
Job Details: 02/09/2023
Replaced control UI. Good. Ran diagnostics. All components working. Op Test Ok.
We serviced a
KENMORE RANGE
Model 790.310731
Near Willoughby, OH 44094
Jason N
Job Details: 02/09/2023
Installed spark module. Ran operation test on all burners. All burners igniting properly. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
David R
Job Details: 02/09/2023
"Cc will select and start cycle, basket will move, no water enter and unit will say Wash Complete. Checked errors, 7/4 Basket Re-engagement failure, 1/2 Motor Drive Module Over Voltage. Cleared errors. Ran diagnostics cycle. All components worked except the spin, will try to rotate the washplate, not the whole basket. Basket moves freely and washplate moves freely. Looked underneath washer and found slider broken. No t/s on hand. Have to order out. Ordering slider ; ordrng 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5900TW0
Near Willoughby, OH 44094
Corina B
Job Details: 02/09/2023
Replaced the lid switch. Tested on a quick cycle. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFE26GMKFES
Near Lorain, OH 44053
Angel
Job Details: 02/09/2023
Cc that she replaced the filter and the reset light was on and now the light is not there and she thought the display was suppose to be on all the time. Tested display and display is working perfectly explained to customer that the display turns on if you touch it and it will only turn on whatever your going to touch like the temps the icemaker on off or the selections for water or ice than they turn off. Everything is working as should she stated she just didnt remember if it stayed on or not so I made sure water dispenser was working and it was making ice and all the functions work unit working as designed opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near North Olmsted, OH 44070
Marie V
Job Details: 02/09/2023
Took POP. Cc that ice maker wont stop making ice. Confirmed. Found ice maker arm was off place. Took pics amd showed cust. Put back in place and explain how to shut off. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS03
Near Roaming Shores, OH 44084
Brian M
Job Details: 02/08/2023
Cc unit not powering on Found power supply not correct needs electrician Found lower oven door broken and needing all new hardware ; ordrng 1 W11518518 (Handle) and 2 W10831019 (screw)s and 8 WP90767 (screw)s and 1 W10827059 (door) and 1 W10853628 (brkt-glass) and 1 W10669415 (brkt-glass) and 1 W11354870 (Stainless) and 1 WPW10347596 (glass-door) and 4 74003975 (screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Corina B
Job Details: 02/08/2023
"Replaced the control. Brought core back for return. Started a quick cycle, then started a cycle again, started. The done light stays on until the next load starts. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVAXVI01
Near Aurora, OH 44202
Corina B
Job Details: 02/08/2023
"CC that the unit is not cooling. Confirmed. No fans or compressor running. Checked the evaporator good frost pattern. Found the thermostat not turn on. Tapped the control started up. Will need a new thermostat. Cust can install part. ; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS04
Near Brecksville, OH 44141
David R
Job Details: 02/08/2023
"Cc unit not coking on. Tested thermal fuse in front of control. Open. Replaced from t/s. Tested, no error codes. All fans good and working on low and high. Ran unit 350* for 30 mins. Good, heating and cycling. Op Test Ok.; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"
We serviced a
GE WASH/DRY COMBO
Model GUD27ESSM1WW
Near Bay Village, OH 44140
Angel
Job Details: 02/08/2023
"Cc that unit takes long to start and it makes weird noises in the beginning. When I arrived they were washing clothes and it was in a spin and unit sounded perfect so I waited till if finished since it was almost done and took off front cover to verify underneath and put the unit into a speed wash and it was making a loud sound like if it was the drive motor but it was hard to say so Im ordering the drive motor, shifter, gear case, and pulleys will need a second tech HV has the socket in order to remove the gear case nut. ; ordrng 1 WH49X27319 (Drive motor) and 1 WE12X27300 (Belt) and 1 WH49X27322 (Transmission) and 1 WH05X27185 (Clutch) and 1 WH18X27186 (Shifter) and 1 WH12X27187 (Speed sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Hiram, OH 44234
Brian M
Job Details: 02/08/2023
Installed ui Programmed board Advised to let changes happen for 72 hours may take a few days to notice temp change
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details: 02/08/2023
Installed control kit. Tested. Op test ok
We serviced a
JENNAIR MICROWAVE
Model n/a
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/08/2023
Cc unit not functioningFound ui to have no display Unit getting power and thermal fuse is okThere is no parts available to replace
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/08/2023
Installed ui. Tested. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS155LBL0
Near Eastlake, OH 44095
Joe O
Job Details: 02/08/2023
Installed magnetron and diode. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Seven Hills, OH 44131
Corina B
Job Details: 02/08/2023
"CC that the ice maker is not working. Confirmed. Found the wires at the door are broken and pinched. Will need a new door. Cus is calling whirlpool ; ordrng 1 LW11038917 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Seven Hills, OH 44131
David R
Job Details: 02/08/2023
"Cc unit oven bake not coming on. Took off panel to bake ignitor. Took off bake ignitor and burner to reposition and adjust it. Good. All wires on correctly and tight. Good. Ran unit at 350* After preheat, waited for unit to cycle a couple times. Good. Put unit up to 375*, good. Cycling. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Rocky River, OH 44116
Angel
Job Details: 02/08/2023
Replaced pump motor tested unit opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Geneva, OH 44041
Dan H
Job Details: 02/08/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Madison, OH 44057
Jason N
Job Details: 02/08/2023
Installed suspension spring. Ran spin and drain test with wet load of towels. No abnormal vibration or noise. Op test good.
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730DS00
Near Painesville, OH 44077
Jason N
Job Details: 02/08/2023
"When opening the box, found that the protective plastic film and tape was balled up sitting inside the box, no film on the console itself. When console was installed, console skipped program mode and immediately went into f2e1 fault. This is a returned faulty console. Will need to reorder.; ordrng 1 W11236888 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Garfield Heights, OH 44128
Manny
Job Details: 02/08/2023
"Touch up paint, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Kirtland, OH 44094
Jason N
Job Details: 02/08/2023
"Installed drive motor and blower wheel. Ran timed dry test on high for 10 minutes. No abnormal, noises heard. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Garfield Heights, OH 44125
Corina B
Job Details: 02/08/2023
"CC that the unit will not start. Confirmed. Found the thermal fuse, open. The heater is grounded to the cabinet. Replaced the heater, thermal fuse and the thermostat. Checked outside vent, clear. Will need a handle for he door. Cus can install handle. Opt test ok; ordrng 1 W10861225 (Handle), used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Windham, OH 44288
Brian M
Job Details: 02/08/2023
Customer does not have pop but Manufacturer date is 12 2022 on the the label Customer complaint unit not cooling Could not duplicate an issue Cubes in freezer are frozen Fridge is at 37 and freezer at 2 Unit is operating properly at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Kent, OH 44240
Brian M
Job Details: 02/08/2023
Installed lid and hinges and valve Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Royalton, OH 44133
David R
Job Details: 02/08/2023
"Cc unit is leaking. SP W11651001 for new updated Tub Ring ; ordrng 1 W11590590 (Tub ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
David R
Job Details: 02/08/2023
"Replaced control, harness, actuator and motor. Ran diagnostics. Good. All components working. Good. Customer to level unit if needed. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 02/08/2023
Drive motor was never received stated Evan. Replaced main board opt test n/g main board was bad would not function wont turn on so i installed the old one to make sure and it turned on so i still took apart unit to make sure everything was properly plugged in and it was ordering main board again since it was bad also reordering drive motor.; ordrng 1 W11527562 (Main board) and 1 W11519731 (Motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Royalton, OH 44133
David R
Job Details: 02/08/2023
"Cc some clothes are stretching out after unit is done with load. Cannot adjust spin cycle. Ran unit, no error codes. Ran diagnostics cycle. Good, all components working, good. Ran calibration. All options on unit working normally as well. Called techline. Customer should put clothes loosely in unit. Run with correct cycle and options. Unit is working as designed. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDF640HFM0DS
Near Strongsville, OH 44136
David R
Job Details: 02/08/2023
"Cc unit no display. Correct 120 going to it. Shorted controls and harness. Replace both controls and harness. Found under product notes for UI control BOARD HAS BEEN RECALLED BY GE 1/30/23 NO ETA FOR REPLENISHMENT ; ordrng 1 WD21X32165 (Control) and 1 WD21X31898 (UI control) and 1 WD21X22916 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Kent, OH 44240
Brian M
Job Details: 02/08/2023
Cc of noise Found noise to be diffuser ; ordrng 1 W11236851 (diffuser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details: 02/08/2023
"Recovered refrigerant, installed evaporator. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details: 02/08/2023
"Cc: lights dim, freezer light outFound freezer light out completely, ff lights in top dim. Needs freezer led module replaced led module. Tested. Op test ok ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Marie V
Job Details: 02/08/2023
Cc of unit not working confirmed. S15365B replaced control. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Parma, OH 44134
Angel
Job Details: 02/08/2023
Cc that unit makes a clunking noise randomly during the day also showed me a video. I heard the clunking on video it was the compressor but its real quick so the first thing i noticed was refrigerator is not leveled at all was slanted so I leveled it and ran unit and was fine so I asked customer to make sure it wasnt just a leveling issue to monitor it and if it stops which she said it would do it every day it was just a leveling issue if not it will need compressor replaced ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Beachwood, OH 44122
Corina B
Job Details: 02/08/2023
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
David R
Job Details: 02/08/2023
"Replaced valves, fabric dispenser and tub ring. Tested in diagnostics. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
Angel
Job Details: 02/08/2023
"Cc that unit is squealing only when doing a heavy load at the high spin. Looked underneath and everything looked good so i took the agitator off to make sure there was nothing underneath and found a big pile of hair, lint and string between the agitator and gearcase shaft cleaned off the shaft and agitator and ran a drain/spin with heavy wet towels to test it and customer stated that around the 5min mark it would start squealing and unit was quiet did not squeal at all opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Streetsboro, OH 44241
Brian M
Job Details: 02/08/2023
Cc unit not functioning properly Found customers hot water not hot enough Unit is thinking its cold Advised on plumbing
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2023
Cc of leak at left front when running the rough wash cycle Showed video of leak She has ran it 5-6 times no leak on those washes Ran test wash cycle could not duplicate leak Advised to watch
We serviced a
AMANA DRYER
Model NED4655EW1
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2023
Installed dryer kit OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, OH 44118
Corina B
Job Details: 02/08/2023
"Recovered refrigerant, replaced evaporator and drier pulled 28vac w/ pump, watched, good, charged4.27 oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near University Heights, OH 44118
Jason N
Job Details: 02/08/2023
"Cc unit stopped working Plugged in unit, found unit in sensing pause. Pressed start button and cycle resumed. Canceled cycle and ran diagnostics. No fault codes stored. Ran auto test cycle, all functions passed. Restarted regular cycle. Unit sensed and filled with water. No issues found with unit at this time."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/08/2023
"Cc unit displays f2e1Verified in diagnostics f2e1 for stuck/shorted key. Could not install console that was ordered, console is the wrong color for this unit, black when it should be stainless steel, will need to order correct console. Part not showing in stock from Marcone, office to contact customer with next service date. Retrieved incorrect console for return. ; ordrng 1 W11086141 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Manny
Job Details: 02/08/2023
"Replaced ice maker and filter housing, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near South Euclid, OH 44121
Manny
Job Details: 02/08/2023
"Damper control is damaged in the box, the spring is loose in the box, reordering damper control ; ordrng 1 WPW10248595 (control)"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Richmond Heights, OH 44143
Manny
Job Details: 02/08/2023
"Cc unit not coming on, verified and display is light up but all LEDs on display, trying to reset no luck, reset breaker no luck, took apart and control voltage fluctuating between 120 and 160Vac, noticed corrosion on main board, UI, spark module and transformer, cant tell if anything else would be needed due to the corrosion, until we install the parts ordered.; ordrng 1 WP9762774 (cntrl-elec) and 1 WP9762793 (Control) and 1 WPW10331686 (module,spark) and 1 WPW10111628 (transformr)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/08/2023
"Cc unit upper rack falling down on one side.Found left side upper rack rail separated. Replaced upper rack rails using customer supplied parts. Upper rack op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Manny
Job Details: 02/08/2023
"Cc unit not making ice, verify and found fill tube frozen, steamed and clear, ran fill test icemaker fills, opt test ok advise to allow 24 hours for proper ice cycle."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/08/2023
Replaced heater tested unit opt test ok.
We serviced a
KENMORE WASHER
Model 11026902692
Near Solon, OH 44139
Jason N
Job Details: 02/08/2023
"Cc unit not spinning Ran spin test, found motor coupler broken. Replaced motor coupler using misc. truck stock part. Ran spin and drain test. Unit spinning and draining properly. Op test good. ; used 1 285753A (Coupler) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Jason N
Job Details: 02/08/2023
"Cc unit not filling with water, not washing dishesRan diagnostics, found code 7-1 for wash motor failure. Wash motor did not turn on during test cycle, will need replaced. Found that heater element has copper bushings that have deteriorated, will need replaced per service pointer W11540964 and s code S17304.; ordrng 1 W11414076 (Base-pump) and 1 W11537778 (Heater element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 02/08/2023
"Cc: not making ice, lights flickeringFound freezer lights flickering. Found ice maker is on, no ice in bin. Ran ice maker cycle and fill. Thermistor reading out of range. Needs ice maker, freezer led, and ff led; ordrng 1 W10873791 (icemaker) and 1 W11226500 (light) and 1 W11226500 (light)"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/08/2023
Replaced latch opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near North Ridgeville, OH 44039
David R
Job Details: 02/08/2023
Cc noise. Replaced repair kit. Tightened screws and blower wheel. All screws tight. Turned on. No loud noise or vibration. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Mentor, OH 44060
Corina B
Job Details: 02/08/2023
"Replaced the control. Brought core back for return. Programmed the control. Opt test ok. Advised cust to replace the plastic waterline with a braided flex, copper or pex line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Middlefield, OH 44062
Jason N
Job Details: 02/08/2023
"Installed Ff thermistor and UI control. Set temperatures to 38 in Ff section, 0 in freezer section. Advised customer to monitor."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Painesville, OH 44077
Joe O
Job Details: 02/08/2023
Installed water valve. Tested. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan H
Job Details: 02/08/2023
"Customer complaint that unit is leaking, confirmed, found door gasket falling out of place and not sealing, unit needs new door gasket; ordrng 1 154827601 (Gasket)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rock Creek, OH 44084
Dan H
Job Details: 02/08/2023
"Customer complaint of f6e2 error code, ran diagnostics found f6e2(ui cannot hear acu) and f6e3(acu cannot hear ui) error codes, user interface has already been replaced, unit needs new control and user interface harness, customer does not want repair at this time ; ordrng 1 W11133021 (Cntrl) and 1 W10849059 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Dorset, OH 44032
Dan H
Job Details: 02/08/2023
"Customer complaint that unit is leaking, ran test cycle, unit completed test cycle, started normal wash cycle, unit filled agitated, and drained, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Chardon, OH 44024
Dan H
Job Details: 02/08/2023
"Customer complaint that unit is freezing food and water is leaking from filter, installed air damper and thermistor, unit needs new water filter head; ordrng 1 5304524817 (Filter head)"
We serviced a
GE REFRIGERATOR
Model PFE28KSKISS
Near Highland Heights, OH 44143
Dan H
Job Details: 02/08/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at-5 degrees, fresh food section evaporator fan is running, good frost pattern, freezer section evaporator fan is running, good frost pattern, compressor and condenser fan are running, unable to duplicate the problem , unit is operating as designed"
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Cleveland Heights, OH 44121
Dan H
Job Details: 02/08/2023
"Customer complaint of f9e1 error code, drain pump is working, drain hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11505996 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Euclid, OH 44123
Dan H
Job Details: 02/08/2023
"Customer complaint that door gasket is loose, confirmed, unit needs new fresh food section door gasket; schdld next appmnt for 2/13 MON !"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Lakewood, OH 44107
Manny
Job Details: 02/08/2023
"Cc unit no working properly, stay spinning really slow and never agaites, verified and found codes f7e6 for rotor locked, F8e1 for long fill, ran test cycle unit would just spin at low RPM, tilted back to check underneath and rotor and stator cover in gearcase oil, unit needs gearcase, rotor, stator, clutch and console. Customer will not proceed with the repair ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (stator( under 120 months warranty for parts)) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11260238 (rotor(under 120 months warranty for parts )) and 1 W11135391 (console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Manny
Job Details: 02/08/2023
"Cc unit never made ice, verify and little ice in the bin, check temps and 4 in fz and 47 in ff, pulled out pantry drawers and found Ff evap frozen over, steamed (52 mins steaming)and checked components good, spoke to BJ he recommended replacing evap fan assembly as it comes with both thermistors, ordering evap fan assembly.; ordrng 1 W11087438 (Evap fan) and 1 W10846539 (evaporator fan blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Madison, OH 44057
Dan H
Job Details: 02/08/2023
"Installed new gearcase and capacitor , op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Manny
Job Details: 02/08/2023
"Cc unit not powering on, verified and no power, removed cover and status LED is blinking fast, and pushing 16Vdc to UI, unit needs control and UI; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, OH 44114
Manny
Job Details: 02/07/2023
"Installed parts, ran test opt test ok, customer stated that the mount for the middle rack is missing a wheel, verified and wheel is broken, unit needs the middle rack mount.; ordrng 1 W11614118 (Mount)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 02/07/2023
"Cc: not workingLidlocked upon arrival. Had to pop the latch. Found unit receiving proper power. Found no indicator on control. Found drain pump out of range. Needs control, drain pump and latch. ; ordrng 1 W11519742 (Control) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
David R
Job Details: 02/07/2023
"Customer had POP. Cc unit not turning on, would turn on for a couple seconds to a couple minutes and shut off. Checked and unit is getting 240 power from house. Tested and found open thermal fuse. Replaced from t/s. Also found loose connection wires on Timer, corrected. Let you run for 10 mins, cut off. No power to unit. Found burned wires on breaker. Recommend replaced wires and breaker. Unit itself is good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
David R
Job Details: 02/07/2023
"Replaced valves. Tested, no leaks from back or dispenser. Good. Op Test Ok."
We serviced a
KITCHENAID COOK TOP
Model KGRS202BBL0
Near Strongsville, OH 44149
David R
Job Details: 02/07/2023
"Cc RF burner not always lighting and low Flame on High, bake ignitor not lighting all the time as well, intermittent. Found debris is burner head, cleared out, still intermittent sparking but flame is better. Adjusted bake ignitor. Sparking and coming on every cycle. Ware and tear on unit. Would suggest new bake ignitor, burner head assembly with harness.; ordrng 1 WPW10413868 (Harness) and 1 WPW10347410 (Orfice holder) and 1 WPW10406878 (Burner head) and 1 WP3368921 (Screw) and 1 WPW10324262 (Bake ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/07/2023
Cc: not fillingFound error codes f7e1(tach signal missing). Ran auto test. Found motor just humming. Needs capacitorCustomers supply line expanding. Advised customer to replace. Capacitor shows out of stock. Office to rescheduleWrong serial number in our information. Entitlement shows under 1 year. ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cleveland, OH 44128
Jason N
Job Details: 02/07/2023
Installed thermistor and wire harness. Op test good.
We serviced a
KENMORE RANGE
Model 790.41012801
Near Westlake, OH 44145
Marie V
Job Details: 02/07/2023
Replaced control and sensor. Preheated to 350*. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/07/2023
"Cc unit not draining Ran cancel drain out, drain is working but not pushing water. Found drain hose elbow connection kinked in rear of unit. Drain hose is routed incorrectly. Corrected drain hose routing. Ran wash test then cancel drain. Unit drained it properly. Op test good."
We serviced a
GE RANGE
Model JB645RK3SS
Near Bedford, OH 44146
Angel
Job Details: 02/07/2023
"Cc that front right element was staying on high. Tested unit and its a dual element and both side were working perfectly I could set it on low, medium and high and it would turn on and off as should cannot find issue with unit explained to customer and she wasnt sure but she thought it wasnt working as of now unit is working perfectly opt test ok. Levt switch as an estimate just incase.; ordrng 1 WB24X25013 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/07/2023
Cc: door fallingFriction pads broke. Installed friction pads. Op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock
We serviced a
MAYTAG DISHWASHER
Model WDT970SAKZ0
Near Strongsville, OH 44149
David R
Job Details: 02/07/2023
"Replaced both hinges. Found old left hinge broken. Tested, showed customer. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cleveland, OH 44110
Manny
Job Details: 02/07/2023
"Cc unit has low pressure while dispersing water, verified and tested disperser, unit starts with a good flow but then pressure goes down, asked customer if I could check the valve in the basement to make sure water is on all the way. Unit is hooked to a saddle valve and no enough pressure from valve to fridge, checked reservoir not frozen, removed filter and installed bypass and still not enough pressure, advise customer to replace saddle valve with a shut off valve, and that should fix the issue with the pressure. Unit is working properly but low water pressure due to saddle valve, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/07/2023
Installed UI panel. Ran wash test. All functions passed. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.76232402
Near Cleveland Heights, OH 44121
Corina B
Job Details: 02/07/2023
CC that there is water leaking into the ff section. Confirmed. Found the drain hole clogged with ice. Steamed out the drain hole. Put a piece of copper around the heater into the hole. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model MER8880AS0
Near Cleveland, OH 44106
Corina B
Job Details: 02/07/2023
"CC that there was popping when it was heating. Confirmed. Found the bake element open. Will need a new bake. Part is cover in owners manual. SECOND THROUGH TENTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)In the second through tenth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Maytag will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in this part that prevent function of the range and that existed when this major appliance was purchased. This is a limited 10-year warranty on the below named parts only and does not include labor. Glass-ceramic cooktop, if due to thermal breakage Electric surface elements Electric bake/broil oven elements (excludes convection element)Cust is tax exempt took pic. ; ordrng 1 W10779716 (Bake element)"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Cleveland, OH 44106
Corina B
Job Details: 02/07/2023
"CC that there is a loud noise in a spin. Confirmed. Found the spider is broken. Will need a new tub and basket. Cust does not want to repair. ; ordrng 1 WH45X22914 (Rear tub) and 1 WH45X22894 (Front tub) and 1 WH45X23480 (Basket), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
JENN-AIR RANGE
Model JJW2730DS02
Near Beachwood, OH 44122
Corina B
Job Details: 02/07/2023
"CC that the upper oven is not working correctly. Confirmed f6e1 overheat. Checked the bake 19 ohms, not shorted. Checked the broil 14 ohms, not shorted. Heckled the oven sensor 1080 ohms. Will need a new control. ; ordrng 1 W11179310 (Control)"
We serviced a
MAYTAG STACK W/D
Model MGT3800XW1
Near Westlake, OH 44145
Manny
Job Details: 02/07/2023
"Cc unit making noise, verified and unit is squeaking, took apart and found rollers and pulled with deterioration and causing the noise, replaced rollers and pulley with TS# 4392067, ran test good! Opt test ok!; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/07/2023
Installed manifold. Tested. Water pressure low. Adjusted water lines. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Olmsted, OH 44070
Manny
Job Details: 02/07/2023
"Replaced all parts ordered, ran test with towels per customer request, to make sure unit is operational and it is, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wickliffe, OH 44092
Jason N
Job Details: 02/07/2023
"Cc unit making a noiseCustomer stated unit makes a noise occasionally, like a rumbling. Seems to be from the rear of the unit. Turned cooling to unit off and on several times, let fans and compressor startup. Observed unit for several minutes each time. Unit does not have an ice maker. Could not duplicate noise concern at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/07/2023
Cc: not latchingFound strike not seated correctly. Reseated strike. Op test ok Entitlement shows under warranty
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Euclid, OH 44132
Jason N
Job Details: 02/07/2023
"Cc unit not cooling in ff section, freezer barely freezingFound no airflow to either section in unit. Evaporator fan motor not running. Checked power in to motor, good at 118v. Replaced evaporator fan motor using truck stock part. Airflow restored to unit. Advised customer to allow up to 24 hrs for both sections to return to desired temperature. Op test good. ; used 1 WP2315539 (Evaporator fan motor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Novelty, OH 44072
Joe O
Job Details: 02/07/2023
"Cc: fan noiseCustomer stated unit was making some fan noise. Stated they adjusted temps and it stopped making the noise. Found ff evap completely frosted over. Found ice maker error code e5(timed ice making). Needs ff evap fan and harness assembly; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE1
Near Wickliffe, OH 44092
Jason N
Job Details: 02/07/2023
"Cc unit oven not heatingChecked bake element, found bake element physically popped open. Ordering bake element. ; ordrng 1 W10779716 (Bake element)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Willowick, OH 44095
Jason N
Job Details: 02/07/2023
Cc unit detergent dispenser is broken Confirmed small plastic piece has broken away from door and will not allow door to latch. Replaced detergent dispenser using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Mentor, OH 44060
Brian M
Job Details: 02/07/2023
Cc of noise The diffuser is making noise ; ordrng 1 WPW10594330 (control)