We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Willoughby, OH 44094
Corina B
Job Details: 08/04/2021
CC that the arm for the ice maker is missing. The ice maker does not have an arm to turn off the production. There is a switch to turn it on and off. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFD28GELDS
Near Jefferson, OH 44047
Brian M
Job Details: 08/04/2021
Cc fans are making noise Could not duplicate a noise but recommend replacing both freezer and fridge fans ; ordrng 1 WR60X10352 (fz fan and felt asm) and 1 WR60X26866 (fan dc ff evap)
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Roaming Shores, OH 44084
Brian M
Job Details: 08/04/2021
Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Westlake, OH 44145
Marie V
Job Details: 08/04/2021
"Replaced control board , terminal block and UI . Tested unit. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Conneaut, OH 44030
Jeff M
Job Details: 08/04/2021
The unit would not spin or actually I replace the actuator unit tested good. I combined the total cost of this repair and the repair on the oven so she only had to write one check; ordrng 1 WPW10006355 (Actuator)
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWPQ0
Near Elyria, OH 44035
Gabriel P
Job Details: 08/04/2021
"Replace pump and hose,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Wellington, OH 44090
David R
Job Details: 08/04/2021
"Replaced the right UI and control. Tested. Good. Have parts for return if needed. Only have one console W10880558, customer threw the second one away."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM2
Near Conneaut, OH 44030
Jeff M
Job Details: 08/04/2021
Icemaker is receiving power water valve is working. Needs a new icemaker; ordrng 1 5304458371 (Icemaker) and 1 S
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/04/2021
"Found drain hose on floor advise customer of installation,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Geneva, OH 44041
Joe O
Job Details: 08/04/2021
"Cc: leaking from ice maker Customer stated after a water main break the ice maker started leaking and running down the back of the freezer. Customer shut water off to unit. Turned water on, Cycled ice maker. Found no leaking. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 596.6931301
Near Madison, OH 44057
Dan H
Job Details: 08/04/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at-10 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater and bimetal are good, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby, OH 44094
Dan H
Job Details: 08/04/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
KENMORE REFRIGERATOR
Model 1069557612
Near Cleveland, OH 44108
Corina B
Job Details: 08/04/2021
"CC that the ice maker is not working. Confirmed. Jumped the ice maker out, stopped halfway threw. Will need a new icemaker. Replaced the ice maker from t/s. ; used 1 4317943 (ICEMAKER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model LDG9606AAE
Near Gates Mills, OH 44040
Dan H
Job Details: 08/04/2021
"Customer complaint of noise, confirmed, found blower wheel broken, unit needs new blower wheel ; ordrng 1 Y303836 (Blower wheel)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
David R
Job Details: 08/04/2021
"Went through, tightened everything back up. Nothing loose or out of place. New parts defective. Last time agitator hard to get off, took 20 mins. Will need new one just in case have to break off. Putting in order for new parts.; ordrng 1 W11454734 (Gearcase) and 1 W11161960 (Agitator) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt)"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Cleveland, OH 44135
Marie V
Job Details: 08/04/2021
Replaced UI control tested good. No core for return
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Euclid, OH 44117
Jason N
Job Details: 08/04/2021
"Cc unit leaking. Ran wash cycle. Water dripping from door. Checked door seal and tub gasket. Both look worn. Checked door vent. No water coming from door vent. Also found water dripping from back left corner under unit. Inlet assembly gasket is worn, water leaking under unit when filling. Multiple leaks on unit. Inlet parts are NLA for this unit."
We serviced a
WHIRLPOOL DRYER
Model MED6000XW0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 08/04/2021
"Cc unit making screeching noise, same noise as in JuneRan dryer op test. Found belt idler pulley squealing, not the same sound as in June, when unit was making banging noises. Replaced belt idler pulley, and rollers using truck stock repair kit. Reran dryer test, no abnormal sounds heard. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield, OH 44143
Dan H
Job Details: 08/04/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) error code, cold water is barely entering unit, good flow of water to valve, valve is receiving 120vac , installed new valve from truck stock surplus, op test good ; used 1 W11210463 (Valve) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 08/04/2021
"Dishwasher not draining will need pump is getting proper voltage but just humming gave estimate customer will call whirlpool for authorization number ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Parma, OH 44130
David R
Job Details: 08/04/2021
Defective new console control. Replaced and now only certain options and numbers working. Customer calling whirlpool. Ordering console control. ; ordrng 1 W10915661 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Brian M
Job Details: 08/04/2021
Cc unit lights not functioning properly Found door not getting proper voltage Needs power supply board and control ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
Marie V
Job Details: 08/04/2021
Cc that the door is hard to open. Confirmed door rails came out of alignment. Corrected issue. Explain cust to open the door from the middle not from the sides to avoid rails coming off alignment . Op test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Cleveland, OH 44111
Marie V
Job Details: 08/04/2021
"Cc that the unit is not heating . Took a cup with water and put the kill a watt meter. Unit is pulling 7.14 amps. Unit will need magnetron, cap. Diode and transformer.; ordrng 1 W10850446 (Capacitor) and 1 W11460698 (Transformer) and 1 W11391712 (Magnetron) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX305EBL0
Near Windsor, OH 44099
Joe O
Job Details: 08/04/2021
"Cc: not workingEntered diagnostics, found unit is not filling, removed filter, unit started filling. Compressor is not building any frost pattern. Found no signs of sealed system leak. Needs compressor, evaporator, and drierCustomer does not want to repair at this time ; ordrng 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX DRYER
Model EWMED65HIW0
Near Cleveland, OH 44102
Marie V
Job Details: 08/04/2021
"Cust wants dryer clean inside. Took unit apart and found some change and lots of lint. Cleaned all out including blower wheel , tested unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, OH 44107
Marie V
Job Details: 08/04/2021
"Cc that the unit has an error code and sometimes it shows OL . Ran diag found error code of f51 motor reps failure, started auto test unit was supposed to fill to a min level. Unit keeps filling because bearings are ceased. Rotor and stator will also need to be replaced. 2 job count.; ordrng 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10435302 (Bearings)"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Willoughby, OH 44094
Joe O
Job Details: 08/04/2021
Installed steam valve. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Seven Hills, OH 44131
David R
Job Details: 08/04/2021
Replaced pads. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB03
Near Painesville, OH 44077
Joe O
Job Details: 08/04/2021
Cc: not cooling ff sectionCustomer stated they unplugged unit for a day and when they plugged it in the unit started to work again. Ran manual defrost to check defrost circuit. Found defrost circuit is functioning. Fans compressor and damper functioning. Unit functioning as designed. Quoted customer for control. Customer does not want to repair at this time due to unit working; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRS267ZAB7
Near Painesville, OH 44077
Joe O
Job Details: 08/04/2021
"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.25oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Perry, OH 44081
Joe O
Job Details: 08/04/2021
"Cc: not filling enough, not covering clothesCustomer stated the water is not filling high enough to cover the clothes and clothes getting wrapped around the agitator. Found no stored error codes. Ran auto test. Ran normal cycle. Found unit is filling and agitating properly. Ran calibration. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Brian M
Job Details: 08/04/2021
"Cc unit seeping water in bin Found icemaker over filling Found valve to be seeping ; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Brecksville, OH 44141
David R
Job Details: 08/04/2021
Cc unit squeaking. Found idler worn down. Replaced with dryer repair kit from t/s. Tested. Good. Op test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KW0
Near Perry, OH 44081
Joe O
Job Details: 08/04/2021
Installed strike. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/04/2021
"Cc unit lights in freezer and one in the ff section. Confirmed lights not illuminated, found freezer led module faulty. Replaced using misc. truck stock module. Illumination restored to unit. Op test good. ; used 1 W11462342 (Led module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44102
Corina B
Job Details: 08/04/2021
Replaced the shifter. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44109
Corina B
Job Details: 08/04/2021
CC that the unit takes forever to wash or complete a cycle. Confirmed. Service pointer W11531483 to checked the shifter. Found the shifter off the cam. Replaced the shifter from surplus stock. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 08/04/2021
Customer said the load and go drawer not working ordering new also will not need to come back customer will install him self ; ordrng 1 W11413340 (Drawer)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Corina B
Job Details: 08/04/2021
Replaced the control and drain pump. Ran a calibration. Ran a rinse and spin. Brought the core back for return. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Avon, OH 44011
Gabriel P
Job Details: 08/04/2021
"Found pulley bearings chewed up and squealing giving estimates customer will fix; used 1 279640 (PULLEY-IDR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 08/04/2021
Installed the new part op tested good. Sump
We serviced a
MAYTAG WASHER
Model LAT9357AAE
Near South Euclid, OH 44121
Dan H
Job Details: 08/04/2021
"Customer complaint that unit is leaking, confirmed, found water leaking passed tub seal, transmission cannot be removed to replace tub seal, unit cannot be repaired"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Corina B
Job Details: 08/04/2021
CC that there is a noise when first starting the machine. Ran diag no codes. Found basket leaning towards the left side. Leveled the washer. Tested the agitator and spin good. Started a normal cycle. Found the belt slipping. ; schdld next appmnt for 8/19 THU 9-12
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 08/04/2021
"Found fuse open customer already had part so charge for labor and service only,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HB00
Near Strongsville, OH 44136
David R
Job Details: 08/04/2021
Replaced door switches. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Streetsboro, OH 44241
Brian M
Job Details: 08/04/2021
Cc clean light keeps coming on Ran diagnostics found no errors Ran auto test and calibration Could not duplicate issue
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS0A
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2021
Installed the new part op tested good. Pressure kit
We serviced a
WHIRLPOOL KITCHEN
Model WDF520PADM9
Near Cleveland, OH 44120
Jason N
Job Details: 08/04/2021
"Installed drain pump. Connected water and drain lines. Ran wash test , no leaks found. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/04/2021
"Recovered refrigerant, installed evaporator and drier, pulled vacuum on system to 29 in/hg. Held vacuum, no change to gauges. Recharged system with 5.0oz of r135a. Unit low side stable at 2psi, good frost pattern starting on evaporator. Installed door stops and hinge covers. Advised customer to allow 24 hrs for unit to desired temps before restocking."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Dan H
Job Details: 08/04/2021
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, found new style shifter had fallen out of cam, installed new old style shifter, op test good"
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Aurora, OH 44202
Brian M
Job Details: 08/04/2021
Cc unit not spinning properly Found motor to be weak and loud Motor is NLA W10363173. ; ordrng 1 W10363173 (motor-drve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Jeff M
Job Details: 08/04/2021
Installed the new part op tested good. Control
We serviced a
KENMORE REFRIGERATOR
Model 253.70313213
Near Solon, OH 44139
Brian M
Job Details: 08/04/2021
Cc unit not cooling properly Found icemaker evap leaking inside fridge and water freezing on bottom pan causing no air flow in fridge Found ice ball on back side of fridge from icemaker Non repairable
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44128
Corina B
Job Details: 08/04/2021
"CC that the unit does not finish a cycle and it leaks. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F8E5 HOT, COLD REVERSED F7E6 MOTOR FAULT. Tested the cold and hot reversed. Switched the hot and cold. Tested the tachometer failed. Will need a new shifter. Started a normal cycle unit filled to the correct level. Will need a shifter. Office to reschedule ; ordrng 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Strongsville, OH 44136
David R
Job Details: 08/04/2021
"New side panel delivered was bent on corners. Took off panel on side of unit to see if anything else was wrong. Found back panels broth bent up. Also found frame work is bent up as well underneath damage from delivery. Frame non repairable. Calling whirlpool to document. Kathy, marked as damaged and non repairable. 7731415123. Giving file number to customer, whirlpool said call where it was delivered from to get new one."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Lakewood, OH 44107
Marie V
Job Details: 08/04/2021
"Cc that the unit is not washing or spinning. Ran diag found error code of F0E5 off balance load detected , F7E6 motor fault. Found shifter off place. Replaced from T/S. Ran calibration op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Strongsville, OH 44136
David R
Job Details: 08/04/2021
"Replaced fascia heater, ice chute and adapter. Found insulation blockage up under FF evap. Removed blockage, steamed ice. Good. Give time to return to normal temps. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/04/2021
"Replace control board,and still wasnt working but then found gas valve switch close,correct issue and it work also replace old board and it work; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Lorain, OH 44053
Gabriel P
Job Details: 08/04/2021
"Found error code E5 on ice maker,Replace ice maker ran some test opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR45KS3
Near Perry, OH 44081
Joe O
Job Details: 08/04/2021
"Cc: ice build up in bottom of freezer, leaking onto floorNeeds drain tube cleared. Cleared drain tube. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Painesville, OH 44077
Jeff M
Job Details: 08/04/2021
Installed the new part op tested good. Damper
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Beachwood, OH 44122
Jason N
Job Details: 08/04/2021
"Cc unit grille not able to be removed. Customer stated she was not able to remove the bottom grille to clean. Removed grille for customer to, showed how grille is just clipped to frame. Customer also stated the grille is not even on both sides. Grille is slightly bowed, sticks out slightly on right side. Advised customer this is purely cosmetic and will not affect function on unit. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Beachwood, OH 44122
Jason N
Job Details: 08/04/2021
"Cc unit not stop dispensing iceCustomer stated ice cubes are being dumped into freezer bottom. Tested ice maker, nail arm shutting off properly when ice level is full. Found ice container backwards, not sitting in top rack properly, ice cubes will fall behind container. Flipped container around. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Madison, OH 44057
Jeff M
Job Details: 08/04/2021
The filter was stuck the retractable arm for the filter housing came on done. I reassembled unit tested good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF1
Near Cleveland, OH 44144
Dan H
Job Details: 08/04/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 23 degrees, evaporator frozen solid again, defrost thermostat is open and frozen in ice, defrost heater is not coming on, unit needs new defrost thermostat and evaporator cleared, this is a new problem as defrost thermostat was working on original visit, only charging for part though as evaporator was cleared less than 90 days ago, customer is not home left quote customer to contact us later for repair; ordrng 1 5304521285 (Defrost tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 08/04/2021
Installed UI control. Unit powered on. Ran wash test. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/04/2021
The unit has ice build up on the ceiling. I called Tech Line he recommended to rtv the cabinet also to shim the door upwards and to replace the door if all else fails Im gonna do it all in one go. no eta on door; ordrng 1 LW10852154 (Door) and 5 WP487576 (Shim)s
We serviced a
WHIRLPOOL MICROWAVE
Model NA
Near Bedford Heights, OH 44146
Brian M
Job Details: 08/04/2021
Product not found ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Solon, OH 44139
Brian M
Job Details: 08/04/2021
Cc pedal broken Found pedal to have stripped screw Replaced pedal OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/04/2021
Cc unit keeps dripping inside tub Found valve seeping Replaced using truck stock Ran auto test and calibration OP Test Ok
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/04/2021
Installed UI OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near South Euclid, OH 44121
Corina B
Job Details: 08/04/2021
CC that there is frost and ice in the freezer. Confirmed. Found the gasket not touching the fame. Steamed out the gasket and freezer. Opt test ok
We serviced a
AMANA RANGE
Model AGR5330BAW
Near Euclid, OH 44132
Dan H
Job Details: 08/04/2021
"Customer complaint that unit keeps tripping gfci outlet, unit plugged into normal outlet and is working fine, per installation instructions Performance of this range will not be affected if operated on a GFCI-protected electrical outlet. However, occasional nuisance tripping of the GFCI breaker is possible due to the normal operating nature of electronic gas ranges, plugged unit into gfci and started bake for 350 degrees, oven heated outlet did not trip, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/03/2021
Cc unit codes f5 and will not start.Confirmed when unit powers on f5 appears on display and powers off. Replaced lid latch using customer supplied pre Id part. Ran auto test. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Painesville, OH 44077
Corina B
Job Details: 08/03/2021
Replaced the ice maker. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0S2
Near Painesville, OH 44077
Corina B
Job Details: 08/03/2021
Replaced the harness and the cord. Heated oven to 350*. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Solon, OH 44139
Corina B
Job Details: 08/03/2021
Ordered the Wrong part. ; ordrng 1 W11024683 (Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 08/03/2021
"Customer complaint that unit is not spinning and there is a burning smell, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, installed new shifter, op test no good , found brown wire in shifter harness open, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11545744 (Harness) and 1 W10786100 (Harness), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Marie V
Job Details: 08/03/2021
Cc that the unit makes a loud noise when running. Started a high speed spin and heard loud noise coming from the belt. Replaced belt from T/S. Tested unit. Op test ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Avon, OH 44011
Marie V
Job Details: 08/03/2021
"Cc that the unit is leaking. Cust had unit pulled out to show where the water was coming from. Fond drain tube clogged, removed and cleared out found debris and plastic inside tube. Put everything back together and also cust said that the fresh food section had condensation , ask cust how much exactly she said is on the plastic bins. Told cust that that is normal every time you open the door the bins will get a little fog. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 08/03/2021
Found compressor with high amps 8.6 will need parts listed ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer filter) and 1 W10836706 (Evaporator)
We serviced a
KITCHENAID COOK TOP
Model KECC507RBL004
Near Mentor, OH 44060
Dan H
Job Details: 08/03/2021
"Customer complaint that element is not working, confirmed, found switch not sending power to element, unit needs new infinite switch, part is out of stock so not scheduling return appointment ; ordrng 1 WP9763764 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGR5755ADQ
Near Cleveland, OH 44143
Dan H
Job Details: 08/03/2021
"Customer complaint that display is missing digits, confirmed , unit needs new control, customer does not want repair at this time ; ordrng 1 WP5701M382-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB450WQ1
Near Lorain, OH 44053
Gabriel P
Job Details: 08/03/2021
"Found error du door not locking ordering latch it failed ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Avon, OH 44011
Gabriel P
Job Details: 08/03/2021
Found big shifter off of pulley ordering original one ; ordrng 2 W10913953 (Shifter)s
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM1
Near Independence, OH 44131
Corina B
Job Details: 08/03/2021
Replaced the harness and control. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Madison, OH 44057
Jeff M
Job Details: 08/03/2021
"Everything in the refrigerator is freezing. I tested the sensors the freezer sensor was at 23,000 homes which is roughly in spec refrigerator sensor tested at 6000 ohms. Diagnostic showed all the sensors passed. Needs a control board and sensor for as cold as it was it shouldve been closer to 7500+; ordrng 1 W11043763 (Control) and 1 W10884720 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Madison, OH 44057
Jeff M
Job Details: 08/03/2021
The door is warped I took a picture it needs a new door no eta ; ordrng 1 W11435329 (Door)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneva, OH 44041
Jeff M
Job Details: 08/03/2021
Installed the new part op tested good. Actuator
We serviced a
KENMORE WASHER
Model 110.20912991
Near Westlake, OH 44145
Marie V
Job Details: 08/03/2021
"Cc that the unit is not draining and that they think that it just stop working. Confirmed, found lost of oil all over. Unit will need gearcase, motor, and clutch. Cust will call if they w not to continue.; ordrng 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 WP3352287 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Independence, OH 44131
Corina B
Job Details: 08/03/2021
Replaced the freezer led. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, OH 44047
Brian M
Job Details: 08/03/2021
Installed control and valve Ran diagnostics cycle OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland Heights, OH 44106
Dan H
Job Details: 08/03/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model KOCE500ESS07
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/03/2021
Installed the new part op tested good. Bearings
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oberlin, OH 44074
David R
Job Details: 08/03/2021
Replaced icemaker adapter gaskets and adapter. Removed all ice. Good. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FKCH17F7HWC
Near Middlefield, OH 44062
Brian M
Job Details: 08/03/2021
Cc unit leaking Found drain tube clogged Clear clog OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Olmsted Township, OH 44138
Marie V
Job Details: 08/03/2021
"Cc that the unit is not cold enough. Freezer is at 55* and fresh food section 58*,. Evap fan is running is running along with condenser fan and compressor. Used piercing valve from T/S to verify pressure on system. While running it was at 20inch vacc, unplugged unit it whens up to 30psi. Unit has a leak. Will need sealed system repair. Compressor is cover under warranty . Cust will call if she wants to continue ; ordrng 1 W10836706 (Compressor) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Olmsted Falls, OH 44138
Marie V
Job Details: 08/03/2021
Cc that one burner will not ignite. Confirmed all ignitors are working but the left rear is not sparking. Check connections on ignitor and spark module. Is good. Unit will need new ignitor. Office will contact to schedule ; ordrng 1 W11453940 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Gabriel P
Job Details: 08/03/2021
Found lots of ice on evaporator steam all ice replace part opt test ok