We serviced a
KENMORE WASHER
Model 11022632100
Near Ashtabula, OH 44004
Dan H
Job Details: 07/27/2023
"Installed new drain pump, op test good"
We serviced a
GE REFRIGERATOR
Model GNE25JSKKFSS
Near Conneaut, OH 44030
Dan H
Job Details: 07/27/2023
"Customer complaint that unit is not cooling properly and not making ice, fresh food section temperature at 70 degrees, freezer section temperature at 66 degrees, nothing is running, unit needs new control, customer does not want repair; ordrng 1 WR55X40448 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near South Euclid, OH 44121
Joe O
Job Details: 07/27/2023
"Cc: not coolingTemp is 84 degrees both sections. Found compressor tripping overload, will not start. Compressor seized. Needs compressor and evapEntitlement shows sealed system under 5 year parts and labor warranty; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Strongsville, OH 44149
Marie V
Job Details: 07/27/2023
"Cc that oven does not reach temperature. Confirmed, found bake element open. Will need new. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 07/27/2023
"Customer complaint that unit shuts off mid cycle, customer started normal wash cycle, unit shut off and flashed ftd(failure to drain) error code, unit needs new drain pump ; ordrng 1 WD19X25461 (Dp)"
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near Conneaut, OH 44030
Dan H
Job Details: 07/27/2023
"Customer complaint of squealing noise, confirmed, some user interface buttons are not working,unit needs dryer repair kit and user interface ; ordrng 1 4392067 (Dry repair) and 1 W11310057 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Jefferson, OH 44047
Dan H
Job Details: 07/27/2023
"Customer complaint that unit is not starting, confirmed, start button is not responding, unit needs new user interface, two techs required unless customer has dryer remove from washer, customer does not want repair at this time; ordrng 1 W11325569 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Angel
Job Details: 07/27/2023
"Cc that display is dead. Checked for power at junction box and was good, so I took off front panel and board is sending power will need ui and console replaced ordering parts. ; ordrng 1 W11460962 (Ui) and 1 W11460908 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Corina B
Job Details: 07/27/2023
"CC that the unit is not getting cold. Fz 0 ff 37. Ran diag the thermistor passed. Turned the defrost heater ok, turned on. Checked the wires at the harness, good. Working as designed. Opt test ok."
We serviced a
GE DISHWASHER
Model CDT835SSJ0SS
Near Mentor, OH 44060
Brian M
Job Details: 07/27/2023
"Cc unit not starting Found door latch error but no stored errors Found communication issues ui to control Advised on ui and control replacement ; ordrng 1 WD21X23464 (kit svc ui lcd ffstn) and 1 WD21X10490 (latch tub) and 1 WD21X31900 (157.92), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS00
Near Novelty, OH 44072
Brian M
Job Details: 07/27/2023
"Cc unit not powering on. Found thermal fuse open Advised on replacement Customer wants to self install ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Bentleyville, OH 44022
Brian M
Job Details: 07/27/2023
Cc unit not starting Found customer to have issue with holding the button down Advised customer to use pencil the eraser end to help push buttonOP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Maple Heights, OH 44137
Brian M
Job Details: 07/27/2023
"Cc of no cool found fridge door not closing due to mullion rail popped off, freezer door not sealing due to screw on track backed out, frost around fan caused by moisture due to doors not sealing,. Fixed issues and evap has normal frost Advised to watch"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44128
Corina B
Job Details: 07/27/2023
CC that the unit will not start. Confirmed. Found the drain hose on the floor. Raised the drain hose to the sink. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Streetsboro, OH 44241
Brian M
Job Details: 07/27/2023
"Cc unit bouncing all over Found suspension rods weak and tub bounces with light pressure Needs suspension rods ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/27/2023
Replaced the door switch. Tested. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Parma, OH 44134
Corina B
Job Details: 07/27/2023
"CC that there was a spark from the control to the warm zone when broil was turned on, then took 2 hrs to preheat. Confirmed. Found the terminal block and cord are burnt. Checked the bake element, good. Service pointer W11663212 will need a control, harness, terminal block and cord. Control is out of stock. ; ordrng 1 W11567368 (Control) and 1 WPW10245259 (Terminal block) and 1 W11532661 (Harness) and 1 8171385RC (Cord)"
We serviced a
GE RANGE
Model JB860SJ2SS
Near Broadview Heights, OH 44147
Bill
Job Details: 07/27/2023
"Replaced burner, opt test good. Had customer confirm that it was working."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Westlake, OH 44145
Angel
Job Details: 07/27/2023
Cc that dishwasher is not leveled correctly and its crooked. Verified and I explained to the husband the same thing I explained wife last time cabinets are not leveled evenly on each side so dish washer will not look even on both sides no matter what you tried since they insisted theres something wrong I tried to level the unit as best as I could and explained to them thats the best they can get it unless they have a carpenter come up with something to fix one side for it to be even unit working and as should.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Highland Heights, OH 44143
Joe O
Job Details: 07/27/2023
Cc: lost hearing aidPopped top. Found hearing aid side of tub. Pulled out hearing aid. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Dan H
Job Details: 07/27/2023
"Customer complaint that unit stops mid cycle and beeps and doesnt drain, ran diagnostics found f9e1(long drain) error code, ran test cycle, heard debris in drain pump housing, cleared debris, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Westlake, OH 44145
Corina B
Job Details: 07/27/2023
"Replaced the inner door. Started a cycle, no leaks. Advised Cust to run the hot water in the sink and to use rinse aid. Opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Amherst, OH 44001
Bill
Job Details: 07/27/2023
"Changed harness and control, opt test good"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Parma, OH 44134
Corina B
Job Details: 07/27/2023
CC that the unit will not come off the wash cycle. Ran diag F8e1 long fill. Found the hot water was turned off. Turned the water on. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER/B-IN
Model KUDP01ILBL2
Near Mentor, OH 44060
Joe O
Job Details: 07/27/2023
"Cc: fills with water then shuts offFound standing water in unit. Canceled cycle to clear water. Ran normal cycle. Found control and harness burnt out. Found unit leaking underneath Needs control, harness and sump sealParts show discontinued; ordrng 1 8534866 (control,electronic(discontinued)) and 1 8534932 (harns-wire(discontinued)) and 1 8268395 (seal sump(discontinued))"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near North Olmsted, OH 44070
Marie V
Job Details: 07/27/2023
"Cc that the oven door is not leveled. Found that side is damaged and lifted up the top making door appear off leveled, but is correct. 30 policy for cosmetic damage past.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Perry, OH 44081
Dan H
Job Details: 07/27/2023
"Customer complaint that unit keeps shutting off and displaying po, outlet is good, unit needs new control; ordrng 1 W11556912 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Sheffield Lake, OH 44054
Angel
Job Details: 07/27/2023
"Cc that evaporator was frosting over and he unplugged it for a day or 2 and when he plugged the unit back in he heard a pop but unit has been making ice and cooling properly. Verified by removing evap cover and found heater wire out of connector ohmed out heater and it was good checked board and found one of the relays burnt will need control board harness and heater looked fine. Gave customer estimate and decided to call whirlpool to see if the can help with repair. ; ordrng 1 W11566851 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44114
Bill
Job Details: 07/27/2023
"Cc unit not cooling, confirmed cc plugged in unit compressor kicked on. Pulled evaporator cover, zero frost pattern forming after 20 min. While speaking with customer, found out that unit had been sitting in storage for 4 years prior to being purchased. Quoted a sealed system job and replacement compressor, evap, and filter dryer. Customer chose not to continue repairs at this time.; ordrng 1 W10836706 (Evap) and 1 W10843121 (Filter dryer) and 1 WPW10507886 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Painesville, OH 44077
Joe O
Job Details: 07/27/2023
"Cc: ice forming on lower doorFound ice forming lower door and left side of liner. Found no water leaking. Spoke with bj, stated ice maker potential leak. Needs ice maker; ordrng 1 W11546935 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, OH 44070
Marie V
Job Details: 07/27/2023
"Cc that unit is making a loud noise and now it quit working . Tuned on unit, ran diag found error codes f5e3 , lid lock fault, ran unit on auto test, unit is loud it scratching and grinding. The agitator is stripped, motor sounds bad, gearcase is leaking oil, cam is not good. Ordering parts also suspension needs to be replaced basket is bouncing. ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W11026785 (Motor) and 1 W11130362 (Suspension) and 1 W11307244 (Latch)"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Perry, OH 44081
Dan H
Job Details: 07/27/2023
"Customer complaint that bellow fell off , confirmed, bellow fell off because suspension is worn, unit needs new shocks and springs, unit has dryer stacked on it and will require second tech for repair; ordrng 1 5304505117 (Spring) and 2 137412701 (Shock)s and 2 137412601 (R shock)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW01
Near Cleveland, OH 44105
Corina B
Job Details: 07/27/2023
Replaced the housing. Opt test ok. Advised cust to replace the saddle valve with an inline valve
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/27/2023
"CC the ice maker is not working. Confirmed, found the heater wire pinched. Will need a new fill tube. Cust does not want to repair at this time. ; ordrng 1 W11366500 (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KECD867XSS02
Near Avon Lake, OH 44012
Manny
Job Details: 07/27/2023
"Replaced infinite switch, opt t3st ok"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Bay Village, OH 44140
Manny
Job Details: 07/27/2023
"Cc unit not drying, display F01, verified and unit has codes f01 and f02 both for control and UI, tried running diagnostics cycle no luck, unit needs control replaced parts is discontinued ; ordrng 1 WP8571955 (cntrl-elec) and 1 WPW10111606 (cntrl-elec(discontinued))"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Westlake, OH 44145
Manny
Job Details: 07/27/2023
"Cc unit not spinning, verified and unit has power but wont start, took apart and belt broken, unit needs belt, customer will not proceed with the repair"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Westlake, OH 44145
Manny
Job Details: 07/27/2023
"Replaced control unit comes on on recommended as it should, advise customer to allow 24 to 48 hours for temps to equalize"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Westlake, OH 44145
Manny
Job Details: 07/27/2023
"Cc unit not dispensing water or making ice, verify and valves are humming and rattling but no water, ordering inlet and dual valve ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44135
Manny
Job Details: 07/27/2023
"Cc unit not power, unit was unplugged, plugged in and power to unit, ran diagnostics and no codes cycle finished with no issues, got f6e2 for valve electrical issues, verified and valve connector not in all the way, pushed in and re ran test, unit is working as designed, opt test ok"
We serviced a
GE REFRIGERATOR
Model ZISS480DXASS
Near Cleveland, OH 44124
Jason N
Job Details: 07/27/2023
Installed inverter board. Compressor started up. Unit starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Streetsboro, OH 44241
Brian M
Job Details: 07/27/2023
Cc unit making noise Found errors for water valve long fill also found tub suspension weak and slider damaged ; ordrng 1 W11165546 (valve) and 1 W11130359 (suspension) and 1 W10734521 (slider)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCF22EVMS3
Near Beachwood, OH 44122
Jason N
Job Details: 07/27/2023
Cc unit frosting in freezer section and light not workingFound small amount of frost buildup on upper right side of freezer section and light switch is frozen closed. Cleared frost and cleaned gasket. Heated gasket to ensure good seal to cabinet. Freed up light switch. Raised right side of freezer door 1/4in to help gasket cover mullion. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/27/2023
"Cc unit leaking water from ice maker continually in freezer and all over floorCustomer had turned water off to unit to stop water from leaking everywhere. Had customer turn water on, no water entering. Manually cycled ice maker by jumping t to h. Ice maker indexed and filled mold with water and stopped. Could not duplicate issue at this time, but quoted customer ice maker replacement in case contacts inside ice maker stuck closed for water valve or ice maker temporarily was stuck in cycle at water fill. Replaced ice maker using truck stock part. Ran manual cycle test, ice maker indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mantua, OH 44255
Brian M
Job Details: 07/27/2023
"Cc unit not defrosting Ran test on defrostHeater is functioning, advised on jazz board And defrost harness ; ordrng 1 WPW10290745 (harns-wire) and 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44124
Jason N
Job Details: 07/27/2023
"Cc unit making strange banging noise at the start of the cycle and during spinCustomer started normal wash cycle with clothing load. No abnormal noise heard. Switched over to drain and spin with wet load. No abnormal noises heard. Advised customer depending on load sizing and distribution, unit may experience off balance situations and to redistribute load if excessive noise and vibration occur. Unit is working as designed, unable to duplicate noise concern."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Brian M
Job Details: 07/27/2023
Cc unit not agitating Ran auto test and found no issue With agitation function Ran manual test on the reset of the functionality and no issue found at this time 1 error code of power failure during wash Ran calibration and spoke about soap usage
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Highland Heights, OH 44143
Jason N
Job Details: 07/27/2023
Cc unit cycle times too longCustomer states the normal cycle which was originally 55 minutes is now at over 2 hrs. Explained that certain features and options will vary the starting cycle time estimate. Found Steam option was turned on for normal cycle. Turned off Steam and set soil to medium which brought the cycle time back to 55 min. Ran test cycle. All functions passed. Unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, OH 44024
Brian M
Job Details: 07/27/2023
Cc hot cold issues and wash performanceRan auto test no issues with that Ran manual test on all functions and that passes Ran calibration Advised on soap usage
We serviced a
KENMORE REFRIGERATOR
Model 10672132101
Near Newbury, OH 44065
Brian M
Job Details: 07/26/2023
Installed fan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44128
Joe O
Job Details: 07/26/2023
Installed suspension rods. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/26/2023
"CC that the unit is not making ice. Confirmed. Fz 18 ff 42. Checked the evaporator frost pattern, pattern to the 2 nd to last coil. Used nitrogen no leaks. Could of under charged system, had to change r600 can. Ran a vacuum let unit sit. Recharged with 1.98 oz of r600. Checked ice maker e0 no error code. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Marie V
Job Details: 07/26/2023
"Cc that the unit wont close the door because of ice build up. Confirmed took temps 57* in fresh food section and freezer at 2*. Freezer fan is hitting ice. Removed back panel and found that unit is defrosting and cutting before is done. Verify ohms on thermistor in range. Unit will need control also theres SP this unit falls into the SP. Covers labor unit will need new cover for fresh food section, harness and drip pan. Cust will fix, ordering ; ordrng 1 W10843055 (Control) and 1 W11032800 (Harness) and 1 WPW10501260 (Cover evap) and 1 W11033168 (Harness) and 1 W11457241 (Pan drip), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AGR6603SFW7
Near Cleveland, OH 44111
Bill
Job Details: 07/26/2023
"Cc flame to high, confirmed cc. Adjusted flames, opt test good."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Olmsted Falls, OH 44138
Angel
Job Details: 07/26/2023
"Cc that unit was making a sound as soon as you start the unit. Started unit and it sounded like change inside one of the drum baffles, removed top to remove baffle and found some change causing the sound reinstalled tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Hiram, OH 44234
Brian M
Job Details: 07/26/2023
Installed damper and control Advised to let temps adjust over a 72 hour period
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/26/2023
"Found new doors both have big scuffs. Attempted to wipe off the scuffs, not coming off. Customer stated noise is extremely annoying and does not want the unit. Customer wanted me to listen to noise. Monitored unit. Found noise is refrigerant running through cap tube. Advised customer it is normal. Re ordering doorOffice to reschedule ; ordrng 1 W11023679 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/26/2023
"Cust showed pop, sent pic CC that there is liquid inside the ff section and smells chemical. Confirmed. Found water leaking in the shelves. Steamed out the drain hole. Advised Cust there is no chemicals. And if it was the r600 it would not be cooling. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/26/2023
Replaced the spray arm. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland, OH 44135
Marie V
Job Details: 07/26/2023
"Cc that the light does not works , top rack is falling out and theres a small rubber piece. Confirmed, found one of the hinge sleeve broke and top rack as well. Control has pins in the back they are broken i was able to use screw to adjust, now you can see indicator light. Ordering top rack adjuster and sleeve. ; ordrng 1 W10712395 (Adjuster kit), used 1 WP8268961 (SLEEVE FRICTION), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near North Olmsted, OH 44070
Marie V
Job Details: 07/26/2023
"Cc that unit start to sense then goes to wash and then back to sense to done. Stared unit and confirmed complaint, slider is not engaging with basket. Tilted unit and found that gearcase has been leaking for a while and has main screw rusted and is leaking water as well. Unit will need new clutch, geacrase, agitator, slider , rotor and stator. Cust will buy new. ; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near LaGrange, OH 44050
Angel
Job Details: 07/26/2023
Cc that unit is making a humming noise. Customer had a video of sound and it sounds like its coming from the back of unit so I pulled out the unit and ran some test to see if I can duplicate the issue and found it was the condenser vibrating when compressor is running at high speed. Rearranged the cardboard underneath the condenser and the condenser lines around and sound got quieter and it was the best I could do explained to customer what I did and what was happening and she was happy with it opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/26/2023
"Replaced freezer fan and ice maker fan. Advice cust to Monitor, but no unusual noises at this point. . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Elyria, OH 44035
Angel
Job Details: 07/26/2023
Replaced both freezer slides and ice maker made sure ice maker was receiving water and it would cycle and it did explained to customer ice maker will take 72 hours for a full bin so if they use a lot of ice it will never keep up with them opt test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/26/2023
"Found solder clog at filter . Replaced filter Pressure tested and recharged Unit is cooling at this time advised on 72 hours ; used 1 W11109499 (drier), and 1 W11504447 ( 5/1.8 Nr Ms 00) from stock"
We serviced a
ESTATE WASHER
Model TAWS850PQ0
Near Cleveland, OH 44119
Bill
Job Details: 07/26/2023
"Cc unit not spinning, could not confirm. Ran unit through rinse and spin cycle, unit operated as intended."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Beachwood, OH 44122
Bill
Job Details: 07/26/2023
"Cc not responding and making a humming noise, confirmed cc humming noise coming from pump and controls are unresponsive. Ordered main control, follow up scheduled for 7/31 a.m.; ordrng 1 W11629601 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2023
"Customer complaint that unit was not cooling, customer defrosted with hair dryer, found fresh food section evaporator freezing up, unit needs new control and thermistor ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Timberlake, OH 44095
Dan H
Job Details: 07/26/2023
"Ins new door lock, op test good"
We serviced a
AMANA REFRIGERATOR
Model ATB2135HRW
Near Euclid, OH 44132
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 32 degrees, fresh food section temperature at 40 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator , system has a leak, unit needs new evaporator and filter drier , part is no longer available ; ordrng 1 12001398 (Evaporator)"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is not draining or spinning and theres is a burning smell, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, ran drain and spin cycle, unit drained and spun,no burning smell noticed, unable to duplicate the problem , unit is operating as designed "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 32 degrees, fresh food section temperature at 33 degrees, evaporator fan is running, partial frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor do not start, unit needs new compressor and filter drier ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lok ring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2023
"Customer complaint that dispenser is full of water, found valve seeping, unit needs new valve; ordrng 1 W11220230 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2023
"Customer complaint of squealing noise, confirmed, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bratenahl, OH 44108
Jason N
Job Details: 07/26/2023
Installed pump motor. Ran test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Cleveland Heights, OH 44106
Manny
Job Details: 07/26/2023
"Cc unit has some humidity on the FZ door, verified and humidity on FZ gasket, noticed right side of door no making full contact with cabinet, found box preventing FZ door from closing all the way, removed box and customer rearranged items, advise her to monitor the unit and if any moisture to make sure doors are sealing properly, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44112
Jason N
Job Details: 07/26/2023
Cc unit not cooling in both sectionsFound evaporator cover and evaporator frosted up. Pulled evaporator cover. Found heater connector pulled out. Reconnected heater. Cleared frost from evaporator. Ran diagnostics force defrost. Heater turned on. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP4
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/26/2023
"Cc unit ice maker not working, leaking water in to freezer sectionFound customer had freezer door propped open due to the fact the ice maker continually runs water into freezer when closed. Confirmed, ice maker stuck in cycle, on fill sequence. Unplugged ice maker and closed freezer door. Quoted customer ice maker replacement. ; ordrng 1 D7824706Q (Ice maker)"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/26/2023
Installed capacitor. Started wash cycle then switch to drain and spin. All functions passed. Op test good.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/26/2023
"Cc unit not lighting, verified and no sparks, removed console and checked voltage to spark no, no voltage, main harness is damaged but discontinued, and overlay is cracked and discontinued. ; ordrng 1 8215557 (spark module) and 1 74009297 (Main harness (discontinued)) and 1 74007250 (Overlay (discontinued))"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/26/2023
"Replaced door panel, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Jefferson, OH 44047
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, not even a drop, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Dan H
Job Details: 07/26/2023
"Installed new door seal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near North Randall, OH 44128
Manny
Job Details: 07/26/2023
"Cc unit not cooling, verified and cabinet has a gap, calling TL spoke to Derek, unit sent for review,; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Cleveland, OH 44105
Jason N
Job Details: 07/26/2023
"Installed ignitor. Ran bake test, good spark but no ignition. Found no gas to unit. Supply valve is on behind unit."
We serviced a
CROSLEY REFRIGERATOR
Model ABB1922FEQ
Near Conneaut, OH 44030
Dan H
Job Details: 07/26/2023
"Installed new control.p and cleared evaporator, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Brecksville, OH 44141
Manny
Job Details: 07/26/2023
"Cc unit making a really loud grinding noise, verified and unit grinding, tilted back and lots of oil everywhere, unit needs gearcase plus all drive components, customer stated most likely they dont wanted repair but will purchase a new unit.; ordrng 1 W11393685 (Gearcase) and 1 W10909670 (nut-spaner) and 1 W10902814 (washplate) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Willoughby, OH 44094
Corina B
Job Details: 07/26/2023
"Replaced the control, ui and gasket. Tested opt test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Angel
Job Details: 07/26/2023
"Cc that dryer is taking too long to dry more than once to dry clothes. Ran unit and heater is coming on perfectly fine, pulled out unit removed vent and tested unit and its reaching 190* and kicking back off and on as it should asked customer if vent has been cleaned and she wasnt sure let her know that vent has to be cleaned out from inside of home all the way out not just the back of the unit, which I think this vent goes out to the roof. As of now unit is functioning perfectly fine opt test good."
We serviced a
AMANA RANGE
Model ART6114WW
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/26/2023
Cc that the oven works ok but then it does not heats up. Verify heating element had 20ohms verify oven sensor 1090. In range. Tested oven it goes over temp while preheat and sometimes does not heats for cust. Unit will need new control and it shows is discontinued. ; ordrng 1 31771301 (Control discontinued)
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Cleveland, OH 44105
Bill
Job Details: 07/26/2023
"Cc unit not igniting, confirmed cc found igniter was clicking but not igniting. Ordered new igniter scheduled follow up for 7/28.; ordrng 1 WP9758079 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Garfield Heights, OH 44125
Jason N
Job Details: 07/26/2023
Installed agitator. Ran cycle test. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Gates Mills, OH 44040
Joe O
Job Details: 07/26/2023
Installed idler pulley and belt. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details: 07/26/2023
"Cc: not making iceFound small cubes in ice bin. temps in freezer at 4 degrees, ice box at 8 degrees, ff at 37 degrees. Found ice maker error code e1(no cooling). Found ice box fan is functioning. Customer stated they replaced filter after last repair and that is when unit stopped making ice. Found air flowing to ice maker from freezer. Found fill tube frozen. Tested fill tube heater(receiving 120v). All ice maker functioning are functioning in diagnostics. Needs ui. Customer does not want to repair at this time; ordrng 1 W11405309 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 07/26/2023
Installed control. Ran auto test and calibration. Op test ok
We serviced a
GE REFRIGERATOR
Model PSB48YSNB
Near Brecksville, OH 44141
Manny
Job Details: 07/26/2023
"Cc not cooling as it should, found evap covered in frost, steamed evap (1 hr and 45mins steaming) found thermistor, not tie down to evap, secured thermistor and noticed the FZ door gasket has a gap and is off the door try reinserting the gasket but it comes off again, steamed gasket but still need to be replaced, unit needs gaskets, ordering door gaskets, called Robert and no answer Lm, that the unit needs both gaskets.; ordrng 1 WR24X10203 (gasket door) and 1 WR24X10206 (gasket door)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Mentor, OH 44060
Corina B
Job Details: 07/26/2023
"CC that the oven does not turn on. Confirmed. No spark at the bake or broil. Nothing in the drawer. Checked the wires at the spark dsi board and control, wires plugged in. Here the control buzzing when bake is pushed. Will need a new control and dsi board. ; ordrng 1 W11620680 (Control) and 1 W10860916 (Dsi board)"
We serviced a
KENMORE WASHER
Model 110.8288111
Near Mentor, OH 44060
Joe O
Job Details: 07/26/2023
"Cc: hot smelling, not spinning properly, grinding noiseFound basket slipping on gear case. Found clutch slipping. Found agitator dogs broken. Needs basket drive, drive block, coupler, nut, agitator cam; ordrng 1 W10820043 (brake & drive tube) and 1 285753A (coupling,motor) and 1 WP389140 (drive block) and 1 285748 (cam-agitator) and 1 WP21366 (nut-spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2023
Replaced panel and found a toothpick on drain pump. Removed and ran a calibration on unit. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Lorain, OH 44052
Angel
Job Details: 07/26/2023
Cc that seals on unit were coming off confirmed installed seals and added adhesive and recommended them to leave the doors closed for a couple of hours to let the adhesive dry to avoid seals coming off again opt test good.