We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
David R
Job Details: 06/07/2023
"Cc unit not heating, timer not moving. Replaced cutoff, found was good. Tested power. Found power cord wires on backwards, corrected. Found unit not getting 240 from outlet. Breaker was turned off at outlet, not on a 30 amp double breaker. Customer just moved in, customer to get out and breaker checked by electrician. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44111
Manny
Job Details: 06/07/2023
"Cc unit not washing, verified and no codes, ran test cycle and heard a noise underneath, checked nothing damage removed wash plate and spline stripped, unit needs agitator and bolt.; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chesterland, OH 44026
Brian M
Job Details: 06/07/2023
Installed heater OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Manny
Job Details: 06/07/2023
"Cc unit leaking again from same spot, customer stated he shut off the water, pulled unit out no water anywhere, turned water on ran icemaker fill test no leaks, dispensed about 24 oz of water, not leaks, told customer that could be drain but its cleared, advised customer to monitor the unit andif this happens again to try taking a picture so we can see whats going on. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/07/2023
"Cc of unit not heatin or drying dishes. Confirmed, ran diag, found error code 7-1 no heat. Allowed diagnostics cycle to finish. Also drain hose is dirty inside. Gave estimate, cust will wait. Also found that heater is open. Will need new heater and drain hose. ; ordrng 1 WPW10545278 (Drainhose 42.11) and 1 8269144A (Drain hose 18.88) and 1 W10518394 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Madison, OH 44057
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is not spinning, unable to run diagnostics, started drain and spin cycle, unit filled and began agitating, unit needs new control , customer does not want repair ; ordrng 1 W10480177 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Mentor, OH 44060
Brian M
Job Details: 06/07/2023
Installed strike and valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mentor, OH 44060
Corina B
Job Details: 06/06/2023
CC that the ff section is not cooling. Confirmed. Ff 55* fz -2*. A lot of ice and frost build up on the evaporator cover and evaporator. Will need a new control. Replaced the control from t/s. Programmed the control. Steamed out the evaporator. Turned the defrost on. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KENMORE RANGE
Model 79073433314
Near Cleveland, OH 44104
Bill
Job Details: 06/06/2023
"Cc oven not turning on, confirmed cc at last visit. Installed new igniter, tested in front of customer. Opt test good."
We serviced a
JENN-AIR RANGE
Model JES1450FB0
Near Oberlin, OH 44074
Angel
Job Details: 06/06/2023
"Cc that unit is not passing 310* when preheating. Verified and found bake element shorted will need element replaced ordering part.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Painesville, OH 44077
Joe O
Job Details: 06/06/2023
Cc: freezer door seal not staying in doorFound the door does not have a deep enough grove to hold the gasket. Needs freezer doorOffice to reschedule ; ordrng 1 LW10638683 (dor-fip)
We serviced a
GE REFRIGERATOR
Model TBX22VIBLRWW
Near Perry, OH 44081
Dan H
Job Details: 06/06/2023
"Customer complaint that unit is not cooling, freezer section temperature at 12 degrees, fresh food section temperature at 63 degrees, found evaporator frozen solid, found defrost thermostat open, I would advise that they do not repair though, compressor sounds like its full of gravel; ordrng 1 WR50X10010 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Strongsville, OH 44136
Manny
Job Details: 06/06/2023
"Cc unit has no power verified and unit not turning on but lets me in diagnostics; ordrng 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KGRS505XSS00
Near Strongsville, OH 44149
Angel
Job Details: 06/06/2023
"Cc that both ovens on unit were not preheating. Confirmed tried preheating and nothing checked igniter and bottom one was weak at 2.76amps but top one was good at 3.36amps but would still not preheat checked valve to make sure it was on and it was top is working fine so theres gas getting to unit. Gave customer estimate and decided just to buy new.; ordrng 1 WPW10518493 (Valve) and 1 WPW10324738 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/06/2023
"Cc unit not powering onChecked power in to unit at terminal block, good at 244 L to L and 117 L to N, found neutral screw loose on terminal block and ground is connected to neutral from power cord. Corrected power cord installation, connected ground wire to ground screw and connected chassis neutral to terminal block. Ensured all screws tight on terminal block. Unit powered on. Ran test cycle. All functions working properly. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Strongsville, OH 44149
Manny
Job Details: 06/06/2023
"Cc unit middle rack difficult to pull in and out, verified and adjusters broken, replaced with TS#w10712394, opt test ok; used 1 W10712394XXX (XXNO REORDERADJUSTER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Ravenna, OH 44266
Brian M
Job Details: 06/06/2023
Cc of noise After a long wash test finally heard noise Sounds internal possibly a gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (belt) and 1 W11026785 (motor-drve) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor, OH 44060
Joe O
Job Details: 06/06/2023
"Installed pump, and harness. Ran auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Bill
Job Details: 06/06/2023
"Cc ice maker not working, confirmed cc at last visit. Took evap panel off, steamed all the ice off of evaporator. Replaced heater and wiring harness. Tested bi metal and heater, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Kent, OH 44240
Brian M
Job Details: 06/06/2023
"Cc no ice Found icemaker to have power but not rotating Needs ice maker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER ELE
Model GTDP490ED0WS
Near Thompson, OH 44086
Dan H
Job Details: 06/06/2023
"Customer complaint that unit squeaks, confirmed, found slide bearings worn, unit needs top bearing kit; ordrng 1 WE49X20697 (Bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFC
Near Amherst, OH 44001
Marie V
Job Details: 06/06/2023
Replaced water valve. No leaks. Cycled ice maker. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Chardon, OH 44024
Dan H
Job Details: 06/06/2023
"Customer complaint that ice tastes funny, temperatures are good, Customer has uncover citrus in fresh food section section, advised customer to cover fruits and vegetables in a container or bag, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Parma, OH 44134
Corina B
Job Details: 06/06/2023
Replaced the tub. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Cleveland, OH 44108
Jason N
Job Details: 06/06/2023
"Cc unit not cooling in ff sectionFound excessive frost buildup in freezer section, no airflow to ff section. All gaskets/door checks good for sealing properly. Pulled evaporator cover, found defrost drain iced up. Cleared ice and frost from freezer, steamed down defrost drain, found small bits of styrofoam in drain. Reassembled, good airflow to ff section. Advised customer to allow several hours for unit to return to desired temperature. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Strongsville, OH 44136
Manny
Job Details: 06/06/2023
"Cc that both ice maker are not working, took temps and 51 in ff and 35 in Fz, took evap cover off and only a partial frost pattern, pulled unit out and compressor pulling 0.42 amps when running and sound weak, u it needs a seal system repair, customer will not proceed with the repair.; ordrng 1 W10779331 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Streetsboro, OH 44241
Brian M
Job Details: 06/06/2023
Installed filter Still no good Needs control ; ordrng 1 W11552021 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Aurora, OH 44202
Brian M
Job Details: 06/06/2023
Cc fridge not running Found jazz board not responding or programming Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44110
Jason N
Job Details: 06/06/2023
"Cc unit oven not working. Cooktop is workingRan bake test, ignitor is not glowing. Checked power into ignitor on bake. Checked good at 127v. Unit needs ignitor replaced. Replaced ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Chardon, OH 44024
Joe O
Job Details: 06/06/2023
Installed door seal. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mayfield, OH 44143
Joe O
Job Details: 06/06/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVAXVI01
Near Aurora, OH 44202
Brian M
Job Details: 06/06/2023
Cc unit not cooling again Found thermostat faulty, Customer said they can install again ; ordrng 1 WP2315562 (thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sdhw08
Near Cleveland, OH 44119
Jason N
Job Details: 06/06/2023
Cc unit frosting in freezer sectionFound small amount of frost buildup on lower shelving of door. Checked gasket seal on freezer door. Found bottom side of door gasket is not sealing to cabinet. Heated gasket and stretched to ensure proper mate to cabinet. Cleared frost from freezer section. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Highland Heights, OH 44143
Joe O
Job Details: 06/06/2023
"Cc: not washingFound loose connection on control. Re seated connection. Taped wires together, and flipped foam insulation on cover. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near University Heights, OH 44118
Joe O
Job Details: 06/06/2023
"Cc: not workingFound control is receiving and sending out correct power. Needs uiCustomer does not want to repair at this time ; ordrng 1 W11218376 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Solon, OH 44139
Brian M
Job Details: 06/06/2023
Installed panel ui OP Test Ok Ran calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Euclid, OH 44123
Jason N
Job Details: 06/06/2023
"Cc unit not finishing cyclesRan diagnostics, found codes f0e3 for overload and f2e2 for keypad disconnected. Unit displays f2e2 during test cycle. Unit will need UI console replaced. ; ordrng 1 W11478526 (Panel-ui)"
We serviced a
KENMORE WASHER
Model 110.26852504
Near Beachwood, OH 44122
Joe O
Job Details: 06/06/2023
Installed lid switch. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
Bill
Job Details: 06/06/2023
"Cc Water leaking from front, confirmed cc last visit. Changed door gasket, started unit and let run for 10 min. No leaks spotted, opt test good."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Marie V
Job Details: 06/06/2023
"Replaced sensors, tested unit, works good. Verify resistance on new parts are good. Explain cust that if not enough clothes or mix clothes unit will not work properly on sensor dry, advise to use timedry. . Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Solon, OH 44139
Marie V
Job Details: 06/06/2023
Cc that unit is oeaking. Confirmed will need new seal. ; ordrng 1 W11483553 (Door seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Broadview Heights, OH 44147
Manny
Job Details: 06/06/2023
"Cc unit freezing up in the fz, verified and evap cover frosted, bymetal is open, unit needs bymetal,customer stated that they are have a leak from the unit, pull it out and valve and line damaged, unit needs reservoir and valve.; ordrng 1 W11334745 (Evap harness) and 1 WPW10498990 (valve-inlt) and 1 W10502642 (reservoir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Chagrin Falls, OH 44023
Bill
Job Details: 06/06/2023
"Cc burner would come on then go off, go on then go off. Confirmed cc, at first inspection the unit was operating as it should, then I noticed that the on off was not constant. As well as heard and electrical ark coming from the back of unit. Pulled back panel, found infinity switch for burner shorting out. Had switch in surplus stock, Changed switch, tested unit opt test good.; used 1 Wp3149400 (Infinity switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lakewood, OH 44107
Bill
Job Details: 06/06/2023
"Cc not cooling, could not confirm last visit. Changed thermistor, opt test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mentor, OH 44060
Jason N
Job Details: 06/06/2023
"Cc unit not powering onChecked power in to main control, good at 118v. No status LED on board. Checked drain pump resistance for possible short. Drain pump reading 19.6ohms, checks good. Unit will need main control replaced. ; ordrng 1 W11419171 (Control-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mentor, OH 44060
Jason N
Job Details: 06/06/2023
"Cc unit door will not latchFound door strike is broken, will need replaced. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/06/2023
Cc unit leaking front right corner Customer had started a tough wash Got here at almost end of cycle no visible leak Advised to watch
We serviced a
KENMORE RANGE
Model 79073433314
Near Cleveland, OH 44104
Bill
Job Details: 06/06/2023
"Cc oven not turning on, confirmed cc at last visit. Installed new igniter, tested in front of customer. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS00
Near Bentleyville, OH 44022
Brian M
Job Details: 06/06/2023
Installed door OP Test Ok Customer would like icemaker to be replaced ; ordrng 1 W11126009 (icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Cleveland, OH 44111
Marie V
Job Details: 06/06/2023
"Cc that unit will not start. Confirmed, found thermal fuse open. Verify airflow is good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW04
Near Olmsted Falls, OH 44138
Angel
Job Details: 06/06/2023
Cc that unit is making a rattling sound. Unit was off when I arrived waited for it to start up to see if the vibration would start to pin point where it was coming from and when it kicked on it was coming from pan and drip pan compressor is a variable speed compressor so when it kicks on high speed it will vibrate tried to adjust pan and meta piece in front stopped making the sound but customer was more worried of it being a functional problem which is not opt test good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD3A
Near Andover, OH 44003
Dan H
Job Details: 06/06/2023
"Customer complaint that unit fills but doesnt wash, Started normal wash cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new wash motor , customer does not want repair ; ordrng 1 5304519906 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Westlake, OH 44145
Angel
Job Details: 06/06/2023
Cc that unit was vibrating during the day. Verified in diagnostics the different functions and found that when the compressor kicks on the evaporator panel vibrates so I took apart freezer to get to panel adjusted it and tried running the compressor again to see if the vibration would stop and it did opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Avon, OH 44011
Angel
Job Details: 06/06/2023
Cc that unit will not pass the sensing. Had customer demonstrate what he is doing and found that the hot and cold valve were closed turned them on opt test good.
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Conneaut, OH 44030
Dan H
Job Details: 06/06/2023
"Customer complaint that unit is not spinning, ran drain and spin cycle, lid locked, drain pump is working, unit just fills and does not spin, ran test mode, unit spins in test mode, unit needs new control, customer does not want repair at this time; ordrng 1 WH22X35597 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Avon, OH 44011
Angel
Job Details: 06/06/2023
Cc that unit is leaking causing it to leak to basement. Customer had unit out already Verified and found drain tube was clogged up with debris took off flushed it and reinstalled made sure it was flowing opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Conneaut, OH 44030
Dan H
Job Details: 06/06/2023
"Installed new ice maker and filter housing, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rocky River, OH 44116
Marie V
Job Details: 06/06/2023
"Cc that unit will not work. Just showing power off. Confirmed found control is sending 12VDC to panel. Control panel has about 3 buttons that dont work. Will need new. Cust got the part but he will install himself. Op test ok; ordrng 1 W11478524 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Broadview Heights, OH 44147
Manny
Job Details: 06/06/2023
"Cc unit has no power and its lock, verified and unit is dead check wall outlet good voltage,remove console and check power to control good, but no status LED on control, control is burnt out, unit needs control and drain pump.; ordrng 1 W11419051 (Control) and 1 W11396717 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Avon, OH 44011
Angel
Job Details: 06/06/2023
Replaced tub wheels opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Corina B
Job Details: 06/06/2023
"CC that the ff section is not cooling. Confirmed. Ff 57 fz 2. Found a lot of frost and ice on the back wall and evaporator. Ran diag the heater turned on. Will need a new control. Advised Cust to monitor the cooling. ; ordrng 1 W11446726 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/06/2023
"Installed new control, op test no good , found drain pump harness broken, unit needs new harness; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Ashtabula, OH 44004
Dan H
Job Details: 06/06/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at -8 degrees, fresh food section temperature at 54 degrees, found evaporator fan not running, evaporator fan is receiving 120vac , installed new evaporator fan motor, op test good , advised customer to allow 24 hours to reach normal operating temperatures ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Rocky River, OH 44116
Marie V
Job Details: 06/06/2023
Replaced thermostat and fuse. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44102
Corina B
Job Details: 06/06/2023
CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block l1 to n 32 volts l2 to n 120 volts l1 to l2 77 volts. Will need an electrician. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Jefferson, OH 44047
Dan H
Job Details: 06/06/2023
"Customer complaint of squealing noise, confirmed, found idler pulley squealing, installed new dryer repair kit, op test good ; used 1 4392067 (Dryer kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma Heights, OH 44130
Manny
Job Details: 06/06/2023
"Cc unit keeps running and ice clumping up, verified and all I hear is the evap fan running explain to customer thats normal operation, as for the ice clumping ran the 2 table spoons of water on ice chute water comes right out unit needs ice door; ordrng 1 W11423781 (Ice door)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953YEW0
Near Cleveland, OH 44125
Manny
Job Details: 06/06/2023
"Cc unit not cooling, verified and found fros build up in fz, ran force defrost no heat, unit needs harness and heater; ordrng 1 W11260592 (harns-wire) and 1 WP12729127 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GBS0
Near Shaker Heights, OH 44120
Manny
Job Details: 06/06/2023
Replaced parts ordered ran test opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44053
Angel
Job Details: 06/06/2023
"Reclaimed refrigerant, replaced compressor and drier filter made sure with nitrogen that there were no leaks put unit into a 30 vacuum waited 10mins to make sure it would hold and recharged with 4.27oz of R134a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Cleveland, OH 44102
Manny
Job Details: 06/06/2023
"Cc unit making the same noise, verified and its in fact the same noise, too, apart and wheel broken again, cant find whats causing the wheel to break, but housing look bent, will replace housing and wheel.; ordrng 1 WPW10128606 (duct-lint) and 1 WP697772 (blower wheel) and 1 W11596046 (Housing seal) and 1 W10888146 (housing)"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDQ8
Near East Cleveland, OH 44112
Corina B
Job Details: 06/06/2023
Replaced the bake and broil element. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Jefferson, OH 44047
Dan H
Job Details: 06/06/2023
"Customer complaint that unit is taking too long to dry, unit is heating, found no air flow to outside vent, advised customer to contact vent cleaning service clean the vent, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Painesville, OH 44077
Jason N
Job Details: 06/06/2023
"Cc unit does not rinse/spin during the cycleCustomer states the unit not longer rinses and spin during a cycle, they have to manually turn timer back to rinse and spin to get load finished. Ran wash cycle then advanced to just before rinse, timer hanging up in some spots then eventually advances. Unit will need timer replaced. ; ordrng 1 WP22003499 (Timer)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Painesville, OH 44077
Jason N
Job Details: 06/06/2023
"Cc unit door not sealing Found several inch gap on lower left corner of ff door, condensation appearing inside ff section. Heated gasket and stretched to ensure proper seal to cabinet. Levels unit. Advised customer to avoid opening door for several hours to allow gasket to cool and stay in place. Op test good."
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Avon Lake, OH 44012
Marie V
Job Details: 06/06/2023
"Cc that unit is not cooling. Confirmed, is room temperature. Thermostat getting 120V. Defrost thermostat is ok. Comoressor not getting voltage. Unit will need new thermostat.; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details: 06/05/2023
"Cc unit leaking from the line and also from underneath the pantry drawers, verified and evap cover is warped and drip pan is bowed, unit needs evap cover and drip pan, asked customer to turn the water on to see where is leaking from, water line has a pin hole, needs a fitting, gave customer estimate, no proceeding with the repair.; ordrng 1 W11457241 (Drip pan) and 1 W11256332 (cover-evap), used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ12
Near Cleveland, OH 44105
Manny
Job Details: 06/05/2023
"Replaced icemaker, customer had installed the cover, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW0
Near Perry, OH 44081
Joe O
Job Details: 06/05/2023
Installed agitator dogs. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model JES9800CAS02
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/05/2023
"CC that the front left burner is not working. Confirmed. Found the burner not turning on. Will need a new burner and switch. ; ordrng 1 W11171119 (Burner) and 1 WP74008940 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Angel
Job Details: 06/05/2023
"Cc that unit will not make ice. Took temps and freezer was at 1* and ff section at 37*, Ran diagnostics and it had an E5 error for the ice maker thermistor. Took apart ice maker and found heater not on correctly on water line causing the line to be frozen so I installed it correctly and replaced fan in icebox, ice maker was not the correct one sent but the one installed was cycling fine than I and reseted unit. Ran test to make sure it will fill and and finish cycle and also customer has low water pressure in home which I explained to them that could cause problems with water valve whipping water because of the low pressure asked them to monitor it for now to see how it works out with the heater properly installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near North Ridgeville, OH 44039
David R
Job Details: 06/05/2023
"Cc unit leaking. Turned on water, tightened hoses. Checked underneath and side and back. Good. No leaks. Advised customer that hot water tank next to washer, the pan is full of water, might of had leaks from there. Unit is good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL2
Near Painesville, OH 44077
Jason N
Job Details: 06/05/2023
"Cc unit not powering on after handle replacementCustomer stated he replaced the broken door handle several days ago and it worked then unit stopped powering on. Checked power into unit from control thermal fuse, good at 122v, but fuse is reading open. Unit will need thermal fuse replaced; ordrng 1 8193762 (Fuse-kit)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Jason N
Job Details: 06/05/2023
"Cc unit making noise during spinRan auto test cycle, found gearcase very loud in spin. Checked under unit found oil leaking from gearcase. Unit will need gearcase replaced. Attempted to pull washplate off to check if seized. Washplate is seized to shaft, will possibly need to be cut off.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYB02
Near Highland Heights, OH 44143
Jason N
Job Details: 06/05/2023
"Installed inlet valve. Turned water back in, no leaks. Ran dispense tests, test good, no leaks. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Kirtland, OH 44094
Joe O
Job Details: 06/05/2023
Installed control. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 06/05/2023
Installed control and ui OP Test Ok Found lid latch broken needs latch Customer can install ; ordrng 1 W11457841 (Strike)
We serviced a
KITCHENAID RANGE
Model KFGC500JSS05
Near Aurora, OH 44202
Joe O
Job Details: 06/05/2023
Cc: burners clicking after ignitingFound outlet has a hot neutral reversed. Plugged into correct outlet. Unit stopped clicking. Need outlet corrected.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Cleveland, OH 44128
Manny
Job Details: 06/05/2023
"Cc unit not locking, verified and ran diagnostics, found code F5e4 for lid no unlocked between cycles, lif the lid and noticed strike broken, replaced with TS#W11457841, ran test cycle unit working properly, opt test ok; used 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Lorain, OH 44053
Angel
Job Details: 06/05/2023
"Replaced gearcase, capacitor and actuator tested unit opt test good."
We serviced a
GE WASHER
Model GTWN5650F1WS
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/05/2023
"Cc unit making noises and shifting during agitationRan wash test, found drive shaft and pulley not coupling properly, teeth are worn on both shaft and pulley causing excessive agitation noise and movement in tub. Unit will need drive tube and pulley replaced. Customer declined repair at this time, estimate only.; ordrng 1 WH38X10019 (Drive tube) and 1 WH07X10019 (Pulley)"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/05/2023
"Cc of unit is not heating. Confirmed, found one of the coils disconnected. Corrected issue. Unit heats up . Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Brook Park, OH 44142
Marie V
Job Details: 06/05/2023
"Replaced motor, tested it. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ABB1922FEQ1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/05/2023
"Cc unit lights in ff section not workingCustomer she tried to change the bulb on the ff section yet lights are still not working. Checked power in to bulb sockets, good at 119v. Found new bulb customer installed is no good, reading open. Customer had another new bulb to install. Installed 2nd bulb, light working. Used truck stock bulb to replace defective customer bulb. All lights now working in unit. ; used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 06/05/2023
"Cc that unit is making the vibration sound again, verified and heard the vibration, took cover off and noticed the insulation I put last time had moved, fixed insulation and secured it with zip tie no noise but customer is upset and wants the unit replaced, Calling techline spoke to Chris, explain the issue and he said if there is no noise at the moment, he advice to tell customers to contact customer service"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bedford, OH 44146
Manny
Job Details: 06/05/2023
"Cc that unit has a leveler broken, verified and LF leveling foot missing, unit needs leveling feet, she asked why does leak, explained that the because the unit is missing the front left foot its leaning forward and some of the water is splashing on the tub ring causing the leak.; ordrng 1 W11213957 (feet-lvlng)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/05/2023
Cc unit door frame off/not assembled correctlyVerified outer door is mis assembled to inner door. Unable to adjust to satisfactory condition. Replaced outer door frame using customer supplied pre Id part. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cleveland, OH 44106
Jason N
Job Details: 06/05/2023
Installed latch. Ran test cycle. Canceled to drain. Found water leaking from underneath unit. Found drain hose was installed incorrectly. Corrected drain hose install and retested. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near East Cleveland, OH 44112
Jason N
Job Details: 06/05/2023
"Cc unit hinge cover broken and filter door doesnt stay shutReplaced hinge cover using customer supplied pre Id parts. Confirmed filter door will not latch properly. Unit will need filter door housing replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11347066 (Filter housing)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near Painesville, OH 44077
Jason N
Job Details: 06/05/2023
"Installed keypad control. Tested functionality, all functions passed. Op test good."