We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bay Village, OH 44140
Angel
Job Details:
02/16/2024
Cc that at the end of the cycle door will stay locked and on the beginning of the cycle she would have to push door down for it to lock. Found door coming apart on the left hinge side. Will need lid replaced.; ordrng 1 W11259006 (Lid) and 2 W11168238 (Bearing)s
We serviced a
WHIRLPOOL RANGE
Model AGR6303MMS0?
Near Cleveland, OH 44122
Joe O
Job Details:
02/16/2024
Cc: door panel falling offFound mod serial tag missing. Outer door panel falling off. Installed spare screws in bottom of outer door panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, OH 44125
Joe O
Job Details:
02/16/2024
"Cc: not coolingFound temps in ff at 68 degrees, freezer at 66 degrees. Found unit has no frost pattern. Compressor is running. Pulling .3 amps. Needs compressor and evap; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
MAYTAG DRYER
Model MDE7600AYW
Near Solon, OH 44139
Joe O
Job Details:
02/16/2024
"Cc: squeaking noisesFound rollers and pulley worn. Needs rollers and pulley; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, OH 44136
David R
Job Details:
02/16/2024
"Replaced both big dual elements. Hot Surface light off, came on correctly at 150* surface temp, took 10 mins to go off. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Fairview Park, OH 44126
Manny
Job Details:
02/16/2024
"Cc unit give codes, verified and f2e2 and f7e0 and f7e3 check underneath and gearcase leaking. Unit needs gearcase.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details:
02/16/2024
"Cc unit just hums verified and stuck in drain cycle, reset, opt test ok"
We serviced a
JENN-AIR RANGE
Model JDS1750ES1
Near Rocky River, OH 44116
Manny
Job Details:
02/16/2024
"Cc unit not working and gives code, verified and f8e0 for fan speed, replaced with pre Id and no good same message, unit needs main control; ordrng 1 W10803488 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details:
02/16/2024
"Customer complaint that unit is not filling up, started normal wash cycle, valves open, good flow, unit filled up to normal water level and began washing, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Joe O
Job Details:
02/16/2024
Cc: oven not ignitingFound control is sending proper power to dsi board. Oven not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Benton, OH 44449
Joe O
Job Details:
02/16/2024
Installed control and drain pump. Found ui will not start up. indicator light on the control is on. Needs encoders; ordrng 1 W11481116 (Encoder)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW0
Near Chagrin Falls, OH 44023
Joe O
Job Details:
02/16/2024
"Cc: not advancing in cycle, not agitatingFound error codes f7e6(motor fault) f8e1(long fill). Found low pressure from water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Jason N
Job Details:
02/16/2024
"Cc unit will sometimes not start a cycleCustomer stated the unit will start sensing but then after a minute or so will go straight to done. Ran diagnostics, no codes stored. Ran test cycle. All functions passed. Replaced motor capacitor as a precaution in case capacitor is weak. Reran test cycle and calibration. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Kirtland, OH 44094
Jason N
Job Details:
02/16/2024
Installed ACU control. Tested all functions. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Mentor, OH 44060
Dan
Job Details:
02/16/2024
"Customer complaint of loud noises, started quick wash cycle, unit filled and agitated, unit drained and spun out, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Richmond Heights, OH 44143
Dan
Job Details:
02/16/2024
"Installed new timer and knob, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond Heights, OH 44143
Dan
Job Details:
02/16/2024
"Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, cold valve is barely opening , good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Dan
Job Details:
02/16/2024
"Installed new control, unable to test, there is no power near units location"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan
Job Details:
02/16/2024
"Installed new user interface and control, op test no good , unit still in continuous spin, called whirlpool techline spoke to rich, unit needs to be connected to WiFi through whirlpool app"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Dan
Job Details:
02/16/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees, freezer section temperature at 60 degrees, compressor is making loud buzzing noise and is hot to the touch, compressor is not shutting off in diagnostics, called whirlpool techline spoke to Bruce, said to replacing both user interfaces; ordrng 1 W11533213 (Ui) and 1 W11330486 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austinburg, OH 44010
Dan
Job Details:
02/16/2024
"Installed new drain pump , op test good ; saved tckt"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austinburg, OH 44010
Dan
Job Details:
02/16/2024
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details:
02/16/2024
"Cc unit just hums verified and stuck in drain cycle, reset, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Olmsted Township, OH 44138
Angel
Job Details:
02/16/2024
Cc that unit stopped dispensing water and making ice but now its working fine. Ran diagnostics and checked fault codes for ice maker and no faults stored. So I ran step 57 to cycle ice maker and passed also ran step 45 to do a fill test and passed as well. Explained to customer that a lot of stuff couldve caused the issue and it would be difficult for me know what it was if everything is working fine but couldve been a frozen reservoir line because he stated that after he turned up the temperature to the refrigerator its been good. Recommended customer to monitor for now and if anything to give us a call.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
Angel
Job Details:
02/16/2024
"Cc that unit was making a loud grinding noise when starting a wash. Confirmed, started a wash and came is grinding. Replaced cam and actuator ran a test cycle opt test good.; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Elyria, OH 44035
Angel
Job Details:
02/16/2024
Replaced foot pedal tested opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Amherst, OH 44001
Angel
Job Details:
02/16/2024
Cc that pillow ripped and got caught on the tub ring. Verified and noticed that the tub ring had a excess plastic around it so cleaned it off and had customer pass a sock around it so she can see it wouldnt get caught around the edge opt test good.
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCC31430AW03
Near Mentor, OH 44060
Jason N
Job Details:
02/15/2024
"Cc unit is a new install, does not power onChecked power at pigtail connection, found both red and black hot wires loose in wire nut connections. Cut back wiring and reattached with wire nuts. Ensured good tension. Powered unit on. Checked all burners for proper operation. All heating. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Avon, OH 44011
Angel
Job Details:
02/15/2024
"Cc that drum is not spinning. Verified and found belt was broken, used repair kit from truck stock and installed new rollers, belt and idler pulley. Tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Rocky River, OH 44116
Angel
Job Details:
02/15/2024
Replaced motor and ccu found old ccu burnt. Installed new ccu but display was not turning on now so I installed old control again and display turned on so will have to reorder ccu, ordering parts.; ordrng 1 WPW10192966 (Ccu) and 1 WPW10192981 (Control) and 1 WPW10192965 (Mcu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Mentor, OH 44060
Jason N
Job Details:
02/15/2024
Installed water line fitting. Tested dispense. No leaks. Op test good.
We serviced a
FRIGIDAIRE WASHER
Model FFLE3900UW1
Near Willoughby, OH 44094
Jason N
Job Details:
02/15/2024
"Cc load not spinning out fully. Ran diagnostics, found code ef5 for load unbalanced. Ran spin and drain cycle with clothing load. Found unit making clicking noises underneath, not engaging into spin. Confirmed no spin. Checked under unit, found actuator not shifting pulley. Unit will need actuator replaced. ; ordrng 1 5304492254 (Actuator)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Kirtland, OH 44094
Jason N
Job Details:
02/15/2024
"Cc unit error code f7e1Ran diagnostics, confirmed f7e1 for tachometer missing or wrong signal. Ran test cycle, found unit will only hum in agitation and spin. Unit will need motor capacitor replaced. Quoted customer repair cost. Replaced motor capacitor using truck stock part. Cleared code and reran test cycle. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Cleveland Heights, OH 44118
Manny
Job Details:
02/15/2024
"Cc that unit has black powder, verified and unit has grease all over it, inside on the drum, on the door, looks like the previous owner used to dry rags full of car oil, unit is working but will need to be cleanedf"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44111
Marie V
Job Details:
02/15/2024
"Replaced fan and control , unit lights are not working, And condenser fan, they are getting proper voltage. Will need condenser fan and lights. ; ordrng 2 W11602886 (Lights)s and 1 W11578915 (Condenser fan) and 1 W11458267 (Blade fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44128
Corina H
Job Details:
02/15/2024
"CC that there is a squealing noise. Confirmed. Found the gasket on the Gearcase is squealing. Will need a Gearcase, belt and pulley. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Pulley) and 1 W11239857 (Belt)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, OH 44128
Corina H
Job Details:
02/15/2024
CC that the lid does not unlock. Confirmed. Found the basket under the back side of the washer stuck. The foot came off. Reinstalled the foot. Unstuck the basket. Found the tub ring broken. Will need a new tub ring.; ordrng 1 W11550886 (Tub ring)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH2
Near Mayfield, OH 44143
Jason N
Job Details:
02/15/2024
Cc unit lower rack need new wheel assemblies installedInstalled all 4 wheel assemblies using customer supplied parts. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near East Cleveland, OH 44112
Marie V
Job Details:
02/15/2024
"Cc that unit is not spinning the clothes out and is not all the time. Ran diag, no error codes, unit had clothes in it, tested it with that on drain and spin, pass, cust said that unit is not agitating properly. Stared a cycle, unit stared washing as well. Couldnt duplicate issue. Also told cust if turn on unit and shows cleaning cycle have to press any other button other wise unit will run a clean washer cycle and not wash the clothes. Unit is working properly.Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Cleveland, OH 44135
Marie V
Job Details:
02/15/2024
"Replaced motor and blower wheel. Tested unit, normal operation. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44135
Angel
Job Details:
02/15/2024
Cc that unit is not dispensing the detergent. Verified and explained to customer that center of the agitator is not a dispenser for soap or softener either. Detergent has to be added on bottom of basket before adding clothes and softener will need to be added when it reaches the rinse unit working as designed this model does not have a dispenser.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Brook Park, OH 44142
Marie V
Job Details:
02/15/2024
"Cc that unit is not working and showing an error code, and the first time it was used theres was water on floor. Confirmed leak, removed drip pan, found water. Unit is leaking from tub, theres a gap. Ordering part.; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan
Job Details:
02/15/2024
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan
Job Details:
02/15/2024
"Installed new air damper, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Willoughby Hills, OH 44092
Manny
Job Details:
02/15/2024
"Cc unit out of balance, verified and bad suspension, replaced with pre Id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Manny
Job Details:
02/15/2024
"Checked parts and 2 loose wires on fan, call bj and he said purple wire is supposed to be loose but red wire goes to the connector, reordering fan, schedule customer for Monday ; ordrng 1 W11087438 (motor-evap)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Mayfield Heights, OH 44124
Jason N
Job Details:
02/15/2024
"Cc unit continually leaking water inside tubConfirmed continuous drip into tub. Found the cold side inlet valve is the leaker, not closing up all the way. Quoted customer cold side inlet valve replacement. ; ordrng 1 W11168740 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mayfield Heights, OH 44124
Jason N
Job Details:
02/15/2024
"Cc unit not starting a cycle, just beepingRan diagnostics found code f5e1 for lid lock failure. Replaced lid latch using truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
GE DRYER
Model PTD60EBPR0DZ
Near Rome, OH 44085
Jason N
Job Details:
02/15/2024
"Installed heater assembly. Ran dryer test, good tumble and heat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Warrensville Heights, OH 44128
Corina H
Job Details:
02/15/2024
"CC that the unit does not start. Confirmed. Found the larch open. Will need a new latch. Replaced the latch from t/s. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Streetsboro, OH 44241
Corina H
Job Details:
02/15/2024
Replaced the adjusters. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hiram, OH 44234
Corina H
Job Details:
02/15/2024
CC that the unit not working. Confirmed. Ran diag f8e1 long fill. Found the cold water trickling in. Will need a new valve; ordrng 1 W11513255 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Novelty, OH 44072
Corina H
Job Details:
02/15/2024
"CC that the unit will stop at 40 minutes and just fill and drain. Ran diag F0e3 Overload f7e0 Loss of Power f2e1 stuck key. Started a cycle with clothes on normal, filled, agitated and filled for the rinse. Working as designed. Advised half a basket is a full load and 1/2-1 tablespoons of he detergent"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Shaker Heights, OH 44120
Manny
Job Details:
02/15/2024
"Cc unit not advancing, verified and suspension damaged and pulley and motor hit the floor, unit need motor, cam, shifter and suspension ; ordrng 1 W11396716 (Suspension) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter)"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44105
Manny
Job Details:
02/15/2024
"Cc unit not draining, verified and unit bouncing, suspension lost tension, needs suspension ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Maple Heights, OH 44137
Manny
Job Details:
02/15/2024
"Cc unit leaking, verified and found line not inserted all the way in filter housing, insert not leaking, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44134
Manny
Job Details:
02/15/2024
"Cc unit stop mid cycle, found broken latch, replaced with pre Id, unit keeps draining, needs control.; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Warrensville Heights, OH 44128
Manny
Job Details:
02/15/2024
Replace damper and LEDs opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details:
02/15/2024
"Replaced slider, gearcase, agitator. Ran a load of towels. No of of the ordinary noise. All sounds good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model 110.22352511
Near Broadview Heights, OH 44147
David R
Job Details:
02/15/2024
"Cc unit was locked and sensing light flashing. Cleared and cancelled cycle, water drained out. Found overload and over suds error. Cleared. Ran diagnostics, all components working. Ran a normal cycle. Advancing, biting is working as should be. Customer had two sheets in at time of unit messing up. Could have either wrapped around agitator or load was unbalanced enough for unit to not start back like it should. Unit is working. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Valley View, OH 44125
David R
Job Details:
02/15/2024
"Cc unit top bake not working. Found bake ignitor amps not enough. Less than where it should be at, Will need ignitor. Gave estimate; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Brecksville, OH 44141
David R
Job Details:
02/15/2024
"Cc unit not washing. Found tube and bracket broken. 4-3 wash motor error. Will need tube and bracket and wash motor. Gave estimate ; ordrng 1 W10917114 (Sump Pump motor assembly) and 1 W10340745 (Tube) and 1 W10195690 (Bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Elyria, OH 44035
David R
Job Details:
02/15/2024
"CC Somethings have not worked or not working at all. Oven door will pop open a little, so unit will think door is open/lights come on, then flame will go off. Front right burner not always lighting but will spark. The Middle Back Burner not lighting at all. Will need new hinges ; ordrng 1 W10903729 (Harness switch) and 1 W11319687 (Spark module) and 1 W11628654 (Center read surface ignitor) and 1 W11344539 (Burner head) and 1 W11344742 (Burner head) and 1 W11568941 (Hinge Left) and 1 W11568813 (Hinge Right)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Elyria, OH 44035
David R
Job Details:
02/15/2024
"Replaced LED Kit. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.5 oz r134a. Unit starting to cool. Good pressures. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Parma, OH 44134
Marie V
Job Details:
02/15/2024
"Cc that unit made a loud popping noise and Stopped heating. Confirmed, tested unit amp 3.6, unit will need new magnetron. Cust will buy new.; ordrng 1 W11391712 (Magnetron.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Berea, OH 44017
Marie V
Job Details:
02/15/2024
"Replaced drain pump. Tested unit, op test ok advised to run a clean cycle before use. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rocky River, OH 44116
Angel
Job Details:
02/15/2024
"Cc that he thinks freezer is leaking. Verified and freezer is not leaking. Look in back of unit and found inlet valve leaking will need to be replaced. Gave customer estimate and proceeded with repair. Ordering valve.; ordrng 1 W10865826 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Bay Village, OH 44140
Angel
Job Details:
02/15/2024
Cc that she thinks theres a lot of lint stuck inside blower wheel because it falls inside when she takes it out and she wanted to clean it out. So I have her an estimate cleaned out dryer and recommended her not to push the dryer all the way back because shes restricting the airflow by kinking the vent and recommended her to get vent cleaned out as well.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Avon Lake, OH 44012
Angel
Job Details:
02/15/2024
Cc that unit comes forward when you open the door. Verified and found whoever installed it installed it incorrectly and cabinets have damage from installation also noticed they drilled out some holes on the side of dishwasher to try to install a screw through there. Customer will have to contact contractor to fix issue.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Lorain, OH 44055
Angel
Job Details:
02/15/2024
Cc that ui will freeze and wont do anything and she will have too unplug unit and reset it to work. Made sure outlet was properly grounded and it was Will order ui and control board.; ordrng 1 W11419056 (Ui) and 1 W11531525 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Berea, OH 44017
Marie V
Job Details:
02/15/2024
"Cc that unit is making a noise. Confirmed cam will not come off , shaft is bent. Unit will need new gearcase, belt, cam and new dampers. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W10780045 (Dampers)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan
Job Details:
02/15/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 24 degrees, found evaporator frozen solid, found defrost sensor open, unit needs new defrost heater/harness and thermistor ; ordrng 1 W11650660 (Defrost heater) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Dan
Job Details:
02/15/2024
"Customer complaint that unit fills and does not agitate or spin, called whirlpool techline spoke to Leon, ran diagnostics found f7e6(motor fault) and f0e5(off balance) error codes, found orange wire open, unit needs new harness; ordrng 1 W11665968 (Harness)"
We serviced a
KENMORE RANGE
Model 790.94383700
Near Chardon, OH 44024
Dan
Job Details:
02/15/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Painesville, OH 44077
Dan
Job Details:
02/15/2024
"Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Brook Park, OH 44142
David R
Job Details:
02/14/2024
"Cc unit will run and heat fine then in the middle or towards the end of cycle, will stop with time still remaining, will countdown but the drum will not move. Tested, put unit on Timed Dry 20 mins. When it got down to 8 mins, drum stopped and time would just count down until finished. Unplugged to reset. No error codes. Will run fine in diagnostics. Could be a glitch or short in control. Hard to test because intermittent. And if unplugged. Unit will go back to working. Ordering control, motor, fuses. ; ordrng 1 W11525996 (Main control) and 1 W11549461 (Motor) and 1 WP8577274 (Thermistor) and 1 W10909685 (Thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44149
David R
Job Details:
02/14/2024
"Replaced dual valve and ice door separator. While replacing icemaker dropped ice and called for water. Good. Ice door opening and shutting, good. Poured water to make sure no gaps or open spots. Good. Dispensed water, good. Advised customer to not mistake a little residual water from dispenser as leaking. After I got water waited a couple mins and maybe 1-2 residual water droplets fell down. Normal. Unit is good. Temps is both sections almost right on point of normal 38/39* in FF and 0* in FZ. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Oberlin, OH 44074
David R
Job Details:
02/14/2024
"Belt not broken. Found control making a loud humming when press the start button, like power is being shorted. Correct power from outlet. Checked all fuses good. Shorted at control, ordering motor and harness if shorted; ordrng 1 W11618917 (Main Control) and 1 W11549461 (Motor) and 1 W11556656 (Main harness)"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Cleveland, OH 44111
Marie V
Job Details:
02/14/2024
"Cc that control panel is not working the buttons are stuck , confirmed. I was able to start a cycle but cust said it works intermittently, unit will need new control panel; ordrng 1 WD21X31910 (Control panel) and 1 WD12X10469 (Console cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXGW01
Near Cleveland, OH 44109
Marie V
Job Details:
02/14/2024
Cc of a smell on unit. Confirmed it smells really bad. Took bottom cover of freezer and found something liquid yellowish. Cleaned all that out and freezer walls. After removing that unit stared smelling better. Advice cust to use baking soda to help remove any other smell that may be still inside. Evaporator had full frost pattern. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, OH 44120
Marie V
Job Details:
02/14/2024
"Inspected tub found cracks at the bottom. Also we were able to remove unit from cabinet and find issue, found springs paint was coming off the old one causing a squeak. Replaced them and tested unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Amherst, OH 44001
Angel
Job Details:
02/14/2024
"Cc that strike broke. Confirmed, replaced strike tested function of washer and made sure it would lock and unlock opt test good."
We serviced a
WHIRLPOOL DRYER
Model WGD49STBWO
Near Lorain, OH 44053
Angel
Job Details:
02/14/2024
"Cc that unit is not heating. Confirmed, tested unit and no heat igniter is not kicking on. Got to back of unit and found thermal fuse open. Gave estimate to customer proceeded with repair. Installed new thermal fuse tested unit opt test good. Recommended customer to get vent cleaned out.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, OH 44012
Angel
Job Details:
02/14/2024
"Replaced control board, heater and thermistor set temps to recommended opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Solon, OH 44139
Corina H
Job Details:
02/14/2024
CC that there is no water going into the dishwasher. Ran diag 6-1 no water 6-4 float switch ran a calibration. Started a cycle. Advised Cust to run a cleaner and that the hot water is run before starting the dishwasher. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Cleveland Heights, OH 44118
Jason N
Job Details:
02/14/2024
"Cc unit not cooling down, overheating Ran cycle test on air only, timed dry setting. Heater element powering on. Checked element for short to case, confirmed, reading 3.1 ohms from L terminal to case. Quoted customer heater element replacement. Replaced heater element using misc truck stock part (WP3387747). Ran dryer op test, unit properly cycling heat. Op test good. ; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near University Heights, OH 44118
Jason N
Job Details:
02/14/2024
Installed lock assembly. Unit locking and unlocking properly. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Cleveland, OH 44106
Jason N
Job Details:
02/14/2024
"Cc unit making a squeaking noiseRan dryer test, confirmed noise. Pulled front panel, found belt idler pulley seized. Quoted customer belt and idler pulley replacement as well as inner cabinet lint clean out. Replaced both part using truck stock repair kit. Cleaned out cabinet of lint buildup. Ran test cycle, no abnormal noises heard. Advised customer to have venting serviced/cleaned out. Unable to check for proper airflow through building. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Cleveland, OH 44128
Jason N
Job Details:
02/14/2024
"Cc unit not heating or tumbling Ran cycle test, unit not starting. Belt is in place. Checked power at motor relay on control. 121v into relay but 0v out when starting a cycle. Unit will need main control replaced. Quoted customer repair cost.; ordrng 1 W10845086 (Control-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/14/2024
Tapped and straightened leveling foot mount hole. Installed leveling foot. Leveled unit. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
02/14/2024
"Cc unit leaking underneathRan test cycle, found pinhole in outer drain hose. Unit will need drain hose replaced. Also noticed during cycle, washtub next to unit where water is draining is clogged, water level will cover end of drain hose during a normal cycle. Advised customer to have washtub drain cleared out or have a plumber inspect. Customer wants to install drain hose, no return visit needed. ; ordrng 1 W11244231 (Hose)"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Chesterland, OH 44026
Jason N
Job Details:
02/14/2024
"Cc unit making a grinding noiseConfirmed noise. Checked under unit, found slider ring had disconnected/slid down, contacting rotor. Quoted slider replacement. Replaced slider using truck stock part. Ran test cycle, no abnormal noise heard. Op test good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Highland Heights, OH 44143
Jason N
Job Details:
02/14/2024
"Installed new power cord, wiring and main control. Suspect connections on harness and power cord in junction box were not tight/insufficient tension which caused connections to melt and burn. Ran operation test, all functions passed. Op test good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Dan
Job Details:
02/14/2024
"Installed new timer, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Lorain, OH 44055
Angel
Job Details:
02/14/2024
Cc that drum will not spin but unit will power on. Verified and belt broke. Use repair kit and replaced belt rollers and idler pulley tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MAH8700AWW
Near Westlake, OH 44145
Marie V
Job Details:
02/14/2024
"Cc that unit sometimes will have clothes soaking wet and sometimes is ok. Ran unit on drain and spin, pass, also ran diag, no codes and tested unit on high soeed spun, showing 1080 rpm. Couldnt duplicate issue. Cust will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Dan
Job Details:
02/14/2024
"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , installed new ice maker, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near LaGrange, OH 44050
David R
Job Details:
02/14/2024
"Cc another company came in for diagnosis and told them they needed a new evap. No pressure test has been done. Talk to customer and they said unit still gets cold, makes ice normally. Doesnt sound like a sealed system or defrost issue. updated control. Ordering control kit. ; ordrng 1 W10823804 (Control kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH54521JZ0
Near Strongsville, OH 44149
David R
Job Details:
02/14/2024
"Cc F1E4. Unit has been unplugged. As soon as you plug unit in the error code pops right up. Tech sheet goes over code. Reset power to unit. If still throwing code, will need main control. Gave estimate for customer; ordrng 1 W11383756 (PCBA control) and 2 W11197766 (Door switches)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Avon, OH 44011
Angel
Job Details:
02/14/2024
"Cc that unit was making loud noise when spinning. Spun tub by hand and the sound is coming from the tub beatings. Will need tub assembly but one of the parts are discontinued. Still Gave the customer and estimate; ordrng 1 280255 (Outer tub) and 1 8540342 (Discontinued), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
