We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Willowick, OH 44095
Joe O
Job Details: 08/03/2021
"Customer does not have pop. Advised customer we would need pop, svc, or contact whirlpool.Customer to contact after they get pop or auth."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chesterland, OH 44026
Joe O
Job Details: 08/03/2021
Installed water filter line. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/03/2021
What size motor is seized up in the lower spray arm is starting to split; ordrng 1 W11085683 (Sump) and 1 W10491331 (Lower spray arm)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kirtland, OH 44094
Joe O
Job Details: 08/03/2021
"Cc: not starting not operatingCustomer stated unit would not start, customer pressed start unit started right up. Checked power, unit has proper power. Found no loose wires or connections. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details: 08/03/2021
Customer is still hearing grinding clacking sound coming from the machine. I put the unit in diagnostics it had 78 and a 79. Which is the motor overheating and not functioning. Needs a main control board and gear case.; ordrng 1 W11195970 (Control) and 1 W11393685 (Gear case) and 1 W11195971 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/03/2021
"Found drain pan clogg,steam out completely then replaced drain tube on service pointer,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details: 08/03/2021
"Installed control and user interface , op test no good , new user interface not working properly even after connecting to old control, only power button is working, reinstalled old user interface , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44104
Corina B
Job Details: 08/03/2021
Replaced the gasket. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Andover, OH 44003
Jeff M
Job Details: 08/03/2021
Install the new parts noise still persists after the install. It is a very heavy clicking sound and it only happens when there is a load inside the dryer. It appears that the noise is coming from the bulkhead assembly needs a new bulkhead.; ordrng 1 W10828905 (Bulk head)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, OH 44047
Jeff M
Job Details: 08/03/2021
Installed the new part op tested good. Belt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/03/2021
Installed the new part op tested good. Filter head icemaker water valve
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44120
Jason N
Job Details: 08/03/2021
"Cc unit not starting cycles, f5 codeRan diagnostics, found codes f5e3 for lid unlock fault, f5e1 for lid lock fault, lid is up, and f2e1 for UI stuck button. Unit needs lid lock. Customer wants to repair but does not have the funds to do so at this time. Collected service and rescheduled for later date.; used 1 W10810403 (Lid latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Beachwood, OH 44122
Jason N
Job Details: 08/03/2021
"Cc unit not rinsing, washing or draining properly.Customer stated unit doesnt wash clothing properly, rinse it, because there is detergent left in the clothing and doesnt drain properly, due to always being offbalance. Ran diagnostics, found codes f0e5 for offbalance load, and f0e9 for offbalance pause. Ran auto cycle and calibration. Started normal load w/4 large towels. Let fill up and start washing, switched over to drain and spin. All functions normal. Customer started normal cycle, noticed spin speed turn off for cycle. Advised customer to ensure spin speed is turned on for each cycle. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL
Near Mayfield Heights, OH 44124
Jason N
Job Details: 08/03/2021
Installed wash motor/pump assembly. Ran diagnostics test cycle to reset faults. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chesterland, OH 44026
Jason N
Job Details: 08/03/2021
"Cc unit making grinding and squealing noise during wash cycleRan auto test, no abnormal noises heard. Checked under unit, found chapstick tube stuck under belt guard. Pulley rubbing on belt guard during agitation due to tub dropping down on top of chapstick tube. Removed debris, no damage to components. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Streetsboro, OH 44241
Brian M
Job Details: 08/03/2021
Complaint unit will not latch Removed package foam Door latched fine
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Jason N
Job Details: 08/03/2021
"Replaced shifter actuator, ran calibration and diagnostics cycle unit operation test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Jason N
Job Details: 08/03/2021
"Installed gearcase, block and nut. Ran calibration and auto test. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 08/03/2021
"Cc unit not draining Ran diagnostics, found code f8e1 for no/long fill. Ran auto test, all functions passed. Sink next to unit where drain hose is located is not draining, water backing up and covering drain hose end, siphoning into unit. Removed some debris in sink drain to allow to drain properly. Unit op test good."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44128
Jason N
Job Details: 08/03/2021
"Cc unit trim piece coming off of oven door.Found outer door trim separating from glass on right side. Unit needs outer door. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 WPW10535793 (Outer door glass)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
Marie V
Job Details: 08/03/2021
"Cc that the unit is making a funny noise when changing from a spin to a agitation, and that it seems like is having trouble and it strips the breaker. Ran diag no error codes, ran high speed spin pass, ran auto test pass. Ask cust for some towels, started running a rinse and spin cycle, pass. Cust hear the noise and told us, explain cust that that noise comes from drain pump and that is normal. Found SP about tripping breaker explain that will need electrician to verify outlets d breaker, . Couldnt duplicate issue. Unit is working as designed . Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Parma, OH 44134
David R
Job Details: 08/03/2021
"Replaced wash pump motor, control board. Ran diagnostics. All components working. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44130
David R
Job Details: 08/03/2021
Cc unit not agitating. Found actuator out of place. Fixed and corrected. No t/s. Ordering actuator. ; ordrng 2 WPW10006355 (Actuator)s
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 08/03/2021
"Tested unit multiple times. Starting up every time. Heat is cycling, timer is counting down. Turning off and on properly every time. Unit is good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Maple Heights, OH 44137
Jason N
Job Details: 08/03/2021
"Installed HMI panel, powered up to program. Installed main control. Unit powered up. Ran op test, all functions normal. Op test good."
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Mantua, OH 44255
Brian M
Job Details: 08/03/2021
Installed igniter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFD28GEOEDS
Near Hiram, OH 44234
Brian M
Job Details: 08/03/2021
Cc unit not working or running Found unit dead unplugged unit plugged back in unit started working Not sure what happened but recommend on control replacement ; ordrng 1 WR55X37006 (Control)
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8430ADS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/03/2021
"When uninstalling glass from frame unit was stuck to body when pulling up to try and release glass from body the glass cracked Took pics and spoke to office Installed orfice and screws OP Test Ok Advised customer that glass will be going for review and is on back order ; ordrng 1 W10204669 (cooktop), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details: 08/03/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Novelty, OH 44072
Brian M
Job Details: 08/03/2021
Cc unit not drying well Found rinse aid on low settings Turned up ran diagnostics test no issue found Advised on settings and to run hot water at sink first
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Cleveland, OH 44124
Brian M
Job Details: 08/03/2021
part damaged took pics had only 2 pieces of foam in box Needs re ordered ; ordrng 1 W11177621 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 08/03/2021
Installed lower ff door hinge. Adjusted door. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details: 08/03/2021
"Installed magnetron, transformer, and interlock switches. Tested prior to re installing unit. Tested after re installing unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Strongsville, OH 44136
Marie V
Job Details: 08/03/2021
"Cc that the unit still leaking water from dispenser,. Called whirlpool tech line spoke with Chris, said to put one way fitting on the line to prevent water or air to go into the line causing it to leak. These are one way fitting for water lines ; ordrng 1 WP2314271 (Connector) and 1 8201815 (Connector)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/03/2021
When arrived cust said that it only came one part. Replace cam and calibrated unit. And ran auto test pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Marie V
Job Details: 08/03/2021
Cc that freezer light and fresh food section is not working. Confirmed. Replaced freezer light. Tested good. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Strongsville, OH 44136
David R
Job Details: 08/03/2021
Replaced motor and blower wheel. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Olmsted, OH 44070
David R
Job Details: 08/03/2021
"Cc unit not washing, leaving pods. 2-1, 4-3, 7-1 error codes. Also has loud banging when calling for water from pipes, ordering wash motor and a water valve to see if a new one will stop hammering of pipes. ; ordrng 1 W11087376 (Wash pump) and 1 W10327249 (Fill valve)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HB5
Near Bedford Heights, OH 44146
David R
Job Details: 08/02/2021
"Cc unit light underneath not coming on. Customer had bulbs. Replaced, no good. Control relay not sending power. Ordering control and light.; ordrng 1 8206232A (Light) and 1 W11467778 (Control)"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Bedford, OH 44146
David R
Job Details: 08/02/2021
Replaced latch. Tested. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
David R
Job Details: 08/02/2021
Replaced full tube for FF icemaker. Tested in diagnostics. Called for water. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Berea, OH 44017
Marie V
Job Details: 08/02/2021
"Cc that the unit always had a frost , but now is worst. Confirmed. Found a corner of the gasket not sealing properly. Steamed out the gasket and added petroleum jelly. Advice cust to allow a few hours for gasket to get the shape of the unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Corina B
Job Details: 08/02/2021
CC that the unit does not agitate. Confirmed. Found the shifter off of the cam. Re positioned the shifter. Will need a new shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not draining, ran diagnostics f9e1(long drain) , f0e2(over suds), and f8e1(long/no fill) error codes, drain pump is working but very little coming out drain, drain pump filter is likely clogged, unit is in a closet with a dryer on top , need second tech to help remove dryer to clear or install new drain pump ; schdld next appmnt for 8/16 MON !"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near University Heights, OH 44118
Dan H
Job Details: 08/02/2021
"Customer complaint that unit could not be hooked up because threads are stripped , confirmed, unit needs new fill valve; ordrng 1 W11175771 (Valve)"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
"Cc: not startingFound all fuses checked good. Found motor not starting, no power from control. Needs motor and controlControl out of stock. Office to reschedule; ordrng 1 W11388023 (Control) and 1 W11086656 (motor-drve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near East Cleveland, OH 44112
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle , heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44112
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not spinning, basket has load in it that has been spun out, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit shifts from spin to agitate and back, unit is operating as designed"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details: 08/02/2021
"Cc unit making noise, loud vibrating of unit when compacting. Removed all hidden debris along the inside of unit. Could of been causing a bind. Tried multiple times compacting with trash in. Normal noises. Unit test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Strongsville, OH 44149
David R
Job Details: 08/02/2021
Replaced both FF door gaskets. Heat gun to conform. Also adjusted right door top hinge. Unit is good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Eastlake, OH 44095
Dan H
Job Details: 08/02/2021
"Installed new drain tube, cleared ice, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Oberlin, OH 44074
David R
Job Details: 08/02/2021
"Cc unit not agitating. Went through error codes, shows just off balance. Ran diagnostics cycle. Agitating just going back and forth, not fully. Actuator out of place, replaced with t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44128
Jason N
Job Details: 08/02/2021
"Cc unit needs power cord connected. Found unit power cord connected but missing screw on neutral terminal. Installed screw, tightened down. Checked tightness of other screws. Op test good."
We serviced a
KENMORE REFRIGERATOR
Model 253.60412411
Near Cleveland, OH 44122
Jason N
Job Details: 08/02/2021
"Cc unit not coolingPlugged in unit. Compressor not running, checked power in to start relay. 0v. No power out from thermostat control. Unit needs control box. Customer not repairing at this time, estimate only. ; ordrng 1 5304507171 (Control box)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44122
Jason N
Job Details: 08/02/2021
"Cc unit will not stay powered onCustomer stated when starting a cycle the unit powers off and they have to reset the breaker. Found unit plugged into gfci outlet. Ran diagnostics, found code f7e0 for power loss. Started auto cycle, gfci tripped during agitation. Plugged unit into standard outlet in next room. Reran auto cycle, unit cycles but agitation and spin were loud. Found water leaking past tub seal into gearcase and rotor. Unit needs gearcase. Replaced using truck stock. Ran auto test and calibration. Op test good. GFCI outlet still tripped when operating. Advised customer unit needs to be plugged into standard outlet per manufacturer. ; used 1 W11455453 (Gearcase) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2021
"Cc: leaking from the backCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Found plastic supply line leaking. Needs supply line"
We serviced a
FRIGIDAIRE RANGE
Model GLGF376DBH
Near Willowick, OH 44095
Joe O
Job Details: 08/02/2021
Cc: will not preheatFound igniter only pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Joe O
Job Details: 08/02/2021
Installed control boards. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Joe O
Job Details: 08/02/2021
"Recovered refrigerant, installed compressor, control, ui, evap fan, inverter. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
"Cc: unit not shutting off, staying hotCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting kinked behind unit. Pulled unit out. Ran test cycle. Found timer stopped advancing in the cool down cycle. Found element shorted to ground. Needs element, replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
GE REFRIGERATOR
Model GYS22GSNBSS
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
"Cc: interior light not working properly, not dispensing water or iceFound door switch is not functioning properly needs door switchCustomer does not want to repair at this time ; ordrng 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 08/02/2021
"Cc that the unit is freezing food on fresh food section. Took temps 33* fresh food section and -3* on freezer. Verified and will need Damper and thermistor. Thermistor was reading 48* on fresh food section when it was at 33*. Gave customer estimate and customer said they will think about it and they will try to call whirlpool to cover parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44112
Corina B
Job Details: 08/02/2021
"CC that the unit does not go past wash cycle. Ran diag F8E1 NO FILL, LONG FILL. Checked the hot and cold, cold water was turned off. Drain, good. Ran an agitate and a spin. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Newburgh Heights, OH 44105
Corina B
Job Details: 08/02/2021
"Cust showed pop, sent pic. CC that the normal light does not work. Confirmed. Checked the connections, good. Will need a new ui. Office to reschedule ; ordrng 1 W10869129 (Overlay)"
We serviced a
KITCHENAID RANGE
Model KFED500ESS01
Near North Ridgeville, OH 44039
David R
Job Details: 08/02/2021
"Cc unit top burners not working, left front and right front blew breaker. Havent used in weeks. Customer turned on today and all top is working correctly. Tested and went through tech sheet, all burners test good. SVC only. Unit is good."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Perry, OH 44081
Dan H
Job Details: 08/02/2021
"Installed new led module, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWC300VW1
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/02/2021
Installed switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/02/2021
Cc unit not turning on Found unit not getting powerChecked breaker Breaker will not stay Needs fuse replaced by electrician
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mantua, OH 44255
Brian M
Job Details: 08/02/2021
Cc unit not washing Ran diagnostics no errors Ran auto test and calibration Ran test cycle with cloths waited until unit hit wash Advised to watch OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGC7636BP00
Near Westlake, OH 44145
Marie V
Job Details: 08/02/2021
"Replace ignitors, tested good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairview Park, OH 44126
Marie V
Job Details: 08/02/2021
"Cc that the unit is freezing everything on fresh food section. Took temps 33 * on fresh food section and freezer was at 5* and -1. Took evaporator cover off , found no frost on evap just at the cap tube. Unit is leaking refrigerant will need seal system repair. Cust will call if she wants to continue ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44120
Corina B
Job Details: 08/02/2021
Replaced the gaskets. Used silicone around the door. Vaseline the gaskets. Feet are all the way down. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Kent, OH 44240
Brian M
Job Details: 08/02/2021
Cc unit freezing things on top shelf Found temps to be normal ran damper and thermistor test OP Test Ok Advised on product placement and to raise temps
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, OH 44145
Gabriel P
Job Details: 08/02/2021
"Replace parts and console was not working switch control to old one and still nothing call tech line spoke to Austin he help me diagnose we found bad switches; ordrng 1 WPW10275768 (Latch) and 1 WPW10130695 (Latch black) and 2 WP99002751 (Switches)s"
We serviced a
GE WASHER
Model GTW500ASNWS
Near Kent, OH 44240
Brian M
Job Details: 08/02/2021
Cc unit just pumping Pushed start button for 30 sec reset control Ran manual pressure test and drain No issue ran spin test OP Test Ok Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Cleveland, OH 44120
Corina B
Job Details: 08/02/2021
"CC that the loc is on. Confirmed. Held the start in for 3 seconds the control unlocked. Heated the oven to 350* oven did not heat, checked the amp drawl 0 amps. Checked voltage 0 volts. Will need a new control. ; ordrng 1 W11126814 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISB42DXA
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/02/2021
CC that the temperature fluctuates. Fz 0* ff 40*. Checked the evaporator good frost pattern. Will need a new thermostat. Part is nla. Cust is going to look for the part. ; ordrng 1 WR09X0588 (Thermostat)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QHX00
Near Aurora, OH 44202
Jason N
Job Details: 08/02/2021
"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 7.5oz. Of r134a. System low side pressure stable at 0psi. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44149
Marie V
Job Details: 08/02/2021
"Cc that the unit has frost in freezer and when you pull the door to open it makes a noise. Confirmed, when you pull from the left it makes the noise when you pull from the middle it works. Show cust that they need to pull from the middle to avoid rails coming off alignment. And when you close it it closes all the way. No issues found at this time. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near North Royalton, OH 44133
Marie V
Job Details: 08/02/2021
"Cc that the unit will not wash all the time, sometimes it will work and sometimes it will drain the water out. Ran diag f7e5 shifter failure f2e1 ui stuck button. Ran auto test unit did not agitate. Tilted unit found unit with lost of water leaking and rust from gearcase. Unit will need shifter , slider, gearcase, rotor and stator. Cust will not fix.; ordrng 1 W10447976 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 W10754448 (CABRIO CLUTCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/02/2021
"Cc unit ice maker leaking inside unit.Found ice maker installed incorrectly, fill tube sticking out of funnel and leaking onto evaporator cover. Installed correctly, cleared ice from freezer. Turned water back on to unit. Ran manual ice maker test, ice maker indexed properly and filled mold with water. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZSHB2
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/02/2021
"Cc unit stop producing iceCustomer stated ice maker will stop producing ice due to ice jamming up in ice maker. Confirmed, found ice cubes stuck behind stripper plate. Stripper plate is warped. Removed stripper plate, heated up and remolded back into shape. Ran manual ice maker harvest test, op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Westlake, OH 44145
Gabriel P
Job Details: 08/02/2021
"Follow each step of seal system then had a leak by the filter dryer correct issue charge it ,opt test ok"
We serviced a
UNKNOWN DISHWASHER
Model n/a
Near Avon, OH 44011
Gabriel P
Job Details: 08/02/2021
Customer look up cleaner with a lemon smell and wants I walk to the door she told me she doesnt want service on dishwasher cause she figure it out no service needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/02/2021
Replace valve opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
David R
Job Details: 08/02/2021
Cc unit not agitating. Found actuator out of place. Used al t/s. Fixing for now and ordering out to be replaced. ; ordrng 2 WPW10006355 (Actuator)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bedford, OH 44146
David R
Job Details: 08/02/2021
Replaced pump motor. Still not washing. Getting 120 from house to unit. Control not sending out correct power to motor. Ordering control ; ordrng 1 W11305308 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit is heating, ran diagnostics no error codes found, found outside vent clogged , advised customer to have vent cleaning company out to clean vent, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/02/2021
"Found different issue it was frost buildup behind icebox and in front fascia ice box there is two service pointer on does and found door seal torn gave estimate on parts only but could not reach owner that was going to paid but left a voicemail for him to call office ,; ordrng 1 W10648070 (Heater) and 1 W10739629 (Seal) and 1 W10407212 (Seal), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Streetsboro, OH 44241
Brian M
Job Details: 08/02/2021
Cc of leak from filter area Found filter head leakingNeeds filter head and filter ; ordrng 1 W11346623 (Filter head) and 1 EDR4RXD1 (water filter)
We serviced a
WHIRLPOOL STACK W/D
Model wed7500gc0
Near Cleveland, OH 44103
Corina B
Job Details: 08/02/2021
Model and serial do not match. Advised cust to call rent a center to get the correct dispatch
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lakewood, OH 44107
Corina B
Job Details: 08/02/2021
"CC that the unit is not cleaning the dishes well. Confirmed. Checked the water at the faucet, good. Ran diag F7E1 Single Speed Wash Motor Failure. Started a cycle, pump and motor humming. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416363 (Pump and motor)"
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS11
Near Solon, OH 44139
Brian M
Job Details: 08/02/2021
Cc of noise Turn table ring has flat spots causing noise Customer to install ; ordrng 1 W11110134 (ring-turn)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Bay Village, OH 44140
Corina B
Job Details: 08/02/2021
CC that the soap dispenser does not close. Confirmed. Found the spring broken. Will need a new dispenser. Office to reschedule ; ordrng 1 W11412300 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/02/2021
Cc unit is hard to move Found wheels to be split needs wheels Needs 2 techs to replace wheels ; ordrng 2 WPW10138054 (roller-cab)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
Marie V
Job Details: 08/02/2021
"Cc that the freezer has ice and that sometimes is not cold enough. Confirmed found freezer door not shutting all the way causing frost and loose cold on unit , arm for ice maker was off. And evaporator fan was also frozen. Defrosted all ice and adjusted screws on rails. Drain tube is clear. Advice cust to try to keep an eye on freezer door and make sure is closing all the way. Door not sealing it will cause ice and condensation inside unit. Op test ok. Also advise to allow 24 hours to unit reach normal temps."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
Cc: not startingFound error codes f0e4(spin limited by water temp). Attempted to run diagnostics test cycle. Unit will not start diagnostics test cycle. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11481108 (Control)
We serviced a
KITCHENAID RANGE
Model KFED500ESS02
Near Maple Heights, OH 44137
David R
Job Details: 08/02/2021
"Cc top door is locked and wont open, oven is not holding temp even though it has been calibrated. Door hinge is broken and locked up. Sensors test a little below range, knob is broken where it cannot stay on valve. Ordering control, sensors top and bottom, knob and hinges ; ordrng 1 WPW10778305 (Control) and 1 WPW10485733 (Hinge left) and 1 WPW10485732 (Hinge right) and 1 W11230929 (Knob) and 2 WP7430P044-60 (Sensor)s"