We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Andover, OH 44003
Brian M
Job Details: 06/05/2023
"Installed tsat and fuse, test no good Needs motor and timer ; ordrng 1 WP694089 (wheel) and 1 279827 (motor!dryer) and 1 W11566735 (Timer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Oakwood Village, OH 44146
Joe O
Job Details: 06/05/2023
"Cc: leaking top of ff section, not making iceFound water valve frozen and burst. Found temps set to 33 in ff section and -2 in freezer. Advised customer on temp setting. ; ordrng 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/05/2023
"Cc that unit is not making ice and making a rattling noise. Verified and freezers evaporator is frosted over will need harness, ui and main board gave customer estimate and decided not to continue.; ordrng 1 WPW10675033 (Control board) and 1 W11109595 (Harness) and 1 W11387384 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Garfield Heights, OH 44105
Corina B
Job Details: 06/05/2023
"Cust showed pop, sent pic. CC that the filter will not stay in. Confirmed. Found the wrong brand of a filter being is being used. Filter does stay in.Cust provided the correct filter. Filter stays in and does not pop open. Cycled the ice maker, cycles and filled. Advised Cust the ice bin takes 72 hrs to be full, without anyone removing any ice. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Westlake, OH 44145
David R
Job Details: 06/05/2023
"Cc unit not cleaning. Found wash motor error. Water and draining good. Just not washing. Good voltage from control. Will need wash motor pump assembly. ; used 1 WPW10605057XXX (XX NO ORDPUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Middlefield, OH 44062
Brian M
Job Details: 06/05/2023
Cc of leak Found water line with cracks in it Spliced in 5/16th connections OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS00
Near Cleveland, OH 44108
Marie V
Job Details: 06/05/2023
"Cc that unit makes a loud noise. Cycled ice maker, compressor is running . But fan is not. Took evaporator cover off and found since unit is not leveled, the wayer is rushing down the back wall and froze the fan, causing loud noise while spinning. Corrected issue, now fan is running, try to level unit but explain he will need shim at the back of unit, floor is not level. Op test ok"
We serviced a
GE WASHER
Model GFW430SSM1WW
Near Avon Lake, OH 44012
Angel
Job Details: 06/05/2023
"Cc that unit will not spin out clothes. Tested unit and confirmed could not get unit to spin; ordrng 1 WH12X27296 (Ui) and 1 WH12X20898 (Pressure switch) and 1 WH12X27941 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Bedford, OH 44146
Corina B
Job Details: 06/05/2023
CC that there is a squeak. Confirmed. Found the support rollers worn. Replaced the dryer repair kit. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Brecksville, OH 44141
Corina B
Job Details: 06/05/2023
"CC that the unit is not turning on. Confirmed. Checked power at terminal block, good. Found the thermal fuse, open. Replaced the thermal fuse and t stat. Tested heater cycling properly. Opt test ok."
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Joe O
Job Details: 06/05/2023
Cc: microwave not workingFound when trying to start the unit will click then display start?. Unit acting as if there is a stuck key on ui. Immediately shuts off. Found door switches not engaging in left side of mw door. Needs ui board and interlock switches. ; ordrng 1 W11033422 (interlock) and 1 WPW10317350 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Independence, OH 44131
Corina B
Job Details: 06/05/2023
"CC that there is a noise, ice and water do not work. Confirmed. Fz and ff 42*. Checked the the evaporators. Freezer no frost pattern. Ff evaporator is wet. Ran step 4 3 way valve opens up. Found the water filter not seated properly. Will need a compressor and evaporator ; ordrng 1 W11578026 (Evaporator) and 1 W10625070 (Rail) and 1 W11578205 (Compressor) and 1 W11109499 (Drier)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westlake, OH 44145
David R
Job Details: 06/05/2023
"Cc unit not leveled/walking. Found RF foot is unleveled, causing unit to tilt and walk. Corrected. Levels. Also advised anti vibration pads as well if needed. All functions good, Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44108
Marie V
Job Details: 06/05/2023
"Installed nuts, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG DRYER
Model Medc465hw0
Near Cleveland, OH 44109
David R
Job Details: 06/05/2023
"Cc unit not heating. Customer already replaced heater. Found open thermal cutoff. Will need cutoff kit.. ; used 1 279769 (THERMAL CUTOF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44134
David R
Job Details: 06/05/2023
Leveled unit out. Had customer check. Good. Op Test Ok.
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/05/2023
"Cc that left front burner was staying on high. Confirmed cc, so I replaced switch tested unit opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, OH 44139
Joe O
Job Details: 06/05/2023
Cc: intermittently not finishing cycleFound error codes f9e1(long drain). Found drain hose installed incorrectly. Customer has no mounting hardware in unit. Pulled unit reseated drain hose. Tested.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Warrensville Heights, OH 44128
Joe O
Job Details: 06/05/2023
"Cc: screeching noiseFound no stored error codes. Ran auto test. Found screeching during spin. Replaced belt and cam. Ran drain and spin. No screeching. Op test okCustomer showed pop.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW2
Near Euclid, OH 44117
Joe O
Job Details: 06/05/2023
Installed lid switch. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cleveland, OH 44109
Corina B
Job Details: 06/05/2023
CC that the clothes are wet at the end of the cycle. Confirmed. Ran diag. F8e1 long fill. F2e1 stuck key. Tested the hot and cold. Found the hot water valve was turned off. Ran a calibration. Started a rinse and spin cycle with towels. Spun the towels out. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Lakewood, OH 44107
Marie V
Job Details: 06/05/2023
"Cc that unit is nor running cycles and that it did not drain . Cust removed water. Ran diag, error code f9e1 product not draining. Removed drain pump. Found some rice, also ran diag cycle. Pass. Unit will need new drain pump, could be overheating, ; ordrng 1 W11462456 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Lakewood, OH 44107
Marie V
Job Details: 06/05/2023
"Cc of unit not heating. Confirmed, found l2 burned out. Replaced power cord and terminal block from T/S. Tested unit. Op test ok ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Lakewood, OH 44107
Marie V
Job Details: 06/05/2023
"Cc that unit is not heating. Confirmed, unit motor is loud as well. Took unit apart and found heater open, getting 241V. Unit will need new heater and motor. Cust will not fix.; ordrng 1 DC97-14486A (Heater) and 1 DC31-00055G (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Brian M
Job Details: 06/05/2023
Cc unit cuts out and flashes and drains Found float switch to have water in pan Found unit to be over suds Advised customer on soap usage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Brian M
Job Details: 06/05/2023
"Cc unit not making ice Found valve not letting water flow to ice maker Needs valve ; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Wickliffe, OH 44092
Joe O
Job Details: 06/05/2023
"Cc: led out, frosting on ff evapFound left rear led out. Needs evap fan assembly, ff led, and defrosted ; ordrng 1 W11087438 (motor-evap) and 1 W10695459 (module)"
We serviced a
GE REFRIGERATOR
Model GTS17DTNJRWW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/05/2023
Cc fridge not cold Found evap fan getting power but not spinning Needs fan motor ; ordrng 1 WR60X31522 (Fan motor) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Eastlake, OH 44095
Joe O
Job Details: 06/05/2023
"Installed convent fan assembly. Ran test convect bake. Unit preheated. Oven probe and thermal coupler within 10 degrees. Monitored, temps dropped over 100 degrees and did not re ignite. Cancelled convect, restarted convect reading 260 degrees on display thermal coupler reading 186 degrees. Unit reheated after restarting convect. Called whirlpool tech line spoke with rob. He stated sounds like a bad ground on bake circuit. He stated could also be a bad dsi board, or harness. He also stated to ensure unit is on its own dedicated circuit. Customer believes unit is on its own dedicated circuit. Installed grounding strap on burner. Needs dsi board, temp probe, and harness; ordrng 1 W10833885 (sensor) and 1 W10860916 (module-spk) and 1 W11198972 (harns-wire) and 1 W11465340 (Harness)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Lakewood, OH 44107
Marie V
Job Details: 06/05/2023
"Replaced ignitor first, tested oven working as designed. Will bring dsi board for return. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Painesville, OH 44077
Jason N
Job Details: 06/05/2023
"Cc unit making noises during cycle like a belt is about to goRan auto test cycle, slight rumbling noise during spin. Ran manual high speed spin test, found low rumble as well as high pitched squealing at higher rpms. Unit will need gearcase replaced. Customer declined repair. Estimate only.; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westlake, OH 44145
Marie V
Job Details: 06/05/2023
"Replaced water valve, tested and filled up ice maker. Op test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW07
Near Bedford, OH 44146
Manny
Job Details: 06/05/2023
"Cc that unit is leaking, verified and unit is not hooked to water, customer explained that her husband saw water on the air tower, verified and no water, explained to customer that could have been the door left open or maybe something in between the door and gasket causing the unit to frost up inside, she stated that yes he husband had been putting his hats on top of the units and a couple times she found the hats wedged between the door, unit was in a defrost cycle when I arrive, advise customer to check that nothing is in between the gasket and the door, and if she sees any issues she can contact wpl and well take another look."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44115
Corina B
Job Details: 06/05/2023
"CC that the unit is not turning on, freezer light is out. Confirmed. No fans or the compressor are running. Found water in the pantry deli control. Disconnected the ui from the pantry. Unplugged unit for 30 seconds and turned on. Will need a control, door, harness and ui. S code S191AQ for the led light in The freezer. Cust knows door takes 6-8 weeks. Still want to replace the control, ui and led light before door comes in. ; ordrng 1 W10815669 (Door) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11601311 (Led)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Parma, OH 44134
David R
Job Details: 06/05/2023
Replaced both igniter and valve. Tested. Good. Cycling at 350. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
David R
Job Details: 06/05/2023
"Valves housing replaced, good. Ran through diagnostics, tested detergent pump, good. Found customer turned detergent dispenser off. Let customer know to check options before starting cycle. Unit its good, Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Avon Lake, OH 44012
Angel
Job Details: 06/05/2023
Replaced ice door and chute also replaced ice tested unit opt test good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Columbia Station, OH 44028
David R
Job Details: 06/05/2023
"Cc unit over heating and convection not working. Tested Convect fan motor, out of range and not getting 120 vAC from control. Sensor is testing at 1072, following tech sheet. Customer will need main control, convection fan motor, fuse and sensor. ; ordrng 1 WPW10453975 (Main control) and 1 W11414552 (Convect fan) and 1 W10833885 (Sensor) and 1 WP3196548 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Fairview Park, OH 44126
Angel
Job Details: 06/05/2023
"Cc that unit would not start. Verified and the problem is the latch will need latch replaced, still looked underneath unit and found gearcase leaking as well. Will need gearcase, slider, clutch and latch replaced, gave customer estimate and decided not to proceed with repair. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch), used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Brian M
Job Details: 06/05/2023
Installed thermistor Advised to watch. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Avon, OH 44011
Angel
Job Details: 06/05/2023
"Cc that ice maker was not making ice but now it is after he unplugged unit and plugged it back in. Verified and ice bin is full of ice and everything is working fine. This unit has the small board on deli drawer which give a lot of issues I explained to them about it and we decided to leave it unplugged to see if it would solve there problem and if not they will need main board and ui replaced because ice maker did not have any error codes or anything wrong showing.; ordrng 1 W10843055 (Control board.) and 1 W10848301 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near East Cleveland, OH 44118
Corina B
Job Details: 06/05/2023
"CC that the unit does not get cold, freezer over freezes. Confirmed. Fz -3 ff 42. Found a gap on the bottom of the ff section, took a picture. Called t/l Chris. Unit is not repairable."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Strongsville, OH 44136
Manny
Job Details: 06/05/2023
"Cc unit not running, verified and unit has power but wont running, took apart and belt broken, 2 of the rollers are shattered, bulkhead is worn out were drum was grinding, unit needs, bulkhead, shaft, repair kit and possibly motor since its hard to spin by hand, customer will not proceed with the repair.; ordrng 1 8565061 (bulkhead) and 1 WPW10359272 (shaft) and 1 WPW10359271 (roller shaft) and 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KODE900HSS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/05/2023
Installed controls and ui Ran test bake upper and lower seems to be functioning properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Avon, OH 44011
Angel
Job Details: 06/02/2023
Cc that top basket was falling. Confirmed cc found wheel on basket broken replaced but the tub wheel was broken as well will need to order tub wheel.; ordrng 2 WP8575897 (Wheel tub)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315sdhz08
Near Strongsville, OH 44136
David R
Job Details: 06/02/2023
Replaced switch. Found FZ door slightly not pressing the FZ door switch all the way down. Added plastic square from t/s. Tested. Good. Op Test Ok ; used 1 WP2177331XXX ( XXNO REORDERDOOR SPACER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chagrin Falls, OH 44022
Joe O
Job Details: 06/02/2023
"Installed valves still no water. Found no water getting through bladder. Found filter head leaking. Needs bladder, fan assembly, and filter head; ordrng 1 W11204869 (reservoir) and 1 W11608966 (Fan assembly) and 1 WPW10394053 (housing)"
We serviced a
GE RANGE
Model JBP82T0FWW
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/02/2023
"Cc that door womt open. Confirmed is very stiff. Will need new hinges. They are discontinued.; ordrng 2 WB10T10058 (Hinge discontinued)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44111
Jason N
Job Details: 06/02/2023
"Cc unit leaving clothes wet/not draining or spinning Ran diagnostics, found code f7e5 for shifter fault. Found unit will not shift into spin during test cycle. Contacted Larry with quote, ok. Replaced shift actuator using truck stock part. Reran test cycle all, functions passed, good spin. Op test good. used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Lakewood, OH 44107
Manny
Job Details: 06/02/2023
"Cc unit making too much ice, stated theyve been noticing that bail arm coming off, verify and bail arm loose in icemaker switch, replaced icemaker, ran harvest and fill, ice maker filled, advise customer to allow at least 12 hrs for proper ice production and up to 72 for a full bin. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/02/2023
Installed fan and damper OP Test Ok
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Chagrin Falls, OH 44023
Joe O
Job Details: 06/02/2023
Cc: frosting around freezer doorFound small amount of frost building around freezer door. Warm air entering through gasket. Gasket is sealing. Was going to build estimate for gasket. Gasket shows discontinued; ordrng 1 WR24X10213 (gasket door asm fz(discontinued))
We serviced a
KENMORE RANGE
Model 79073433314
Near Cleveland, OH 44104
Bill
Job Details: 06/02/2023
"Cc oven not working, ohms tested igniter found open. Ordered igniter; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, OH 44121
Corina B
Job Details: 06/02/2023
"Ran step 39, 74 watts. There is a leak in the system. Will need an evaporators; ordrng 1 W11291123 (Webb) and 1 W11099748 (Freezer evap)"
We serviced a
GE REFRIGERATOR
Model GWE23GYNGFS
Near Lakewood, OH 44107
Jason N
Job Details: 06/02/2023
"Vented refrigerant. Installed compressor, and filter drier. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 60g. of r600a. Good heat on discharge, unit ff section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
GE REFRIGERATOR
Model GSS25SGMCBS
Near Solon, OH 44139
Brian M
Job Details: 06/02/2023
"Cc unit not cooling Found unit not defrosting Defrost heater open ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Seven Hills, OH 44131
Corina B
Job Details: 06/02/2023
Entitlement is good. CC that there is a smell of gas after using it the next day. Not all of the time. Sprayed down the connections no bubbles. Will need to replace the regulator since its intermittent. Not sure if the coils are closing every time. Will need a regulator ; ordrng 1 W10919226 (Regulator)
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/02/2023
"Cc: not cooling ff section, freezing food in deli drawerFound ff evap fan is only running at low speed. Needs ff evap fan, update module, and bootUpdate module out of stock. Office to reschedule ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR24X27948 (refrigerator fresh f) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEW
Near Shaker Heights, OH 44120
Joe O
Job Details: 06/02/2023
"Cc: not coolingFound temps at 84 degrees both compartments. Found compressor tripping overload. Compressor extremely hot. Allowed compressor to cool for a few minutes. Compressor still not starting. Applied cool towel to compressor to aide in cooling it down. Found compressor will not start. Needs compressor, and drierAdvised could need additional parts. Cannot determine due to seized compressorCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44105
Joe O
Job Details: 06/02/2023
Cc: loud noisesFound error codes f8e1(long fill). Ran auto test. No abnormal noises. Ran manual agitate and spin. Found when spinning there is a loud whistle noise under unit. Needs motor and belt; ordrng 1 W10890624 (motor-drve) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Eastlake, OH 44095
Jason N
Job Details: 06/02/2023
Cc unit not making iceFound ice maker switch in the OFF position. Switched ice maker to the ON position and ran manual test cycle. Ice maker indexed properly and filled mold with water. Advised customer 3-4 hrs for unit to harvest cubes. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Seven Hills, OH 44131
Corina B
Job Details: 06/02/2023
CC that there is food freezing in the ff section and there is frost in the freezer. Confirmed. Ff 43-36. Found the top shelf overpacked with food. There were ice cubes stuck in the dispenser causing it to stay open. Advised Cust to not overpack the ff section and to fill the cup 3/4 with ice. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Aurora, OH 44202
Brian M
Job Details: 06/02/2023
Cc no ice or auger Found wires damaged at hinge Needs door ; ordrng 1 W11561286 (Door)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Joe O
Job Details: 06/02/2023
"Cc: not spinningFound unit stuck in drain. Canceled. Gear case grinding. Found error codes f8e3(overflow conditions) f7e5(shifter fault) f2e1(stuck key). Found unit was flooded. Will need motor, capacitor, actuator, cam, gear case, control and harness; ordrng 1 W11454741 (Gearcase) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W11428524 (Capacitor) and 1 W11448788 (Harness) and 1 W11170317 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near North Royalton, OH 44133
David R
Job Details: 06/02/2023
"Replaced feet, leveled. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Royalton, OH 44133
David R
Job Details: 06/02/2023
"Cc unit not turning on. Found F6E2, F6E3, F2E1 error codes. No communication between control. Will need UI and Main control.; ordrng 1 W11400681 (Control) and 1 W11112656 (Ui console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER8600DS0
Near Parma, OH 44134
Corina B
Job Details: 06/02/2023
Replaced the bake element. Heated the oven. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, OH 44111
Corina B
Job Details: 06/02/2023
"CC that unit is not heating. Checked vent outside, good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Let dry run for 20 minutes. Igniter is cycling on and off, with a good flame each time. Opt test ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Streetsboro, OH 44241
Brian M
Job Details: 06/02/2023
Cc unit not powering on Jumped out fuse not getting power across noise filter Needs filter ; ordrng 1 W10422269 (filter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH00
Near Cleveland Heights, OH 44106
Bill
Job Details: 06/02/2023
"Cc not making ice, confirmed cc pulled ice bin, found power switch for ice maker to be in the off position. ( possibly bumped when inserting ice bin on last visit.) turned unit on. Unit started working immediately. Opt test good."
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Cleveland Heights, OH 44118
Bill
Job Details: 06/02/2023
"Cc load noises during spin, could not confirm cc. Ran diagnostics quick test, unit operating as it should. Had customer put 6 towels in unit and ran a rinse/ spin cycle. Found unit to be off balance due to in proper leg adjustments. Made adjustments, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44104
Joe O
Job Details: 06/02/2023
"Cc: fills then drains, start button not functioning properlyStarted cycle. Found hot water valve turned almost completely off to unit. Turned water on at house valve. Pressure returned. Allowed unit to fill and wash. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near East Cleveland, OH 44112
Joe O
Job Details: 06/02/2023
"Cc: not coolingFound compressor seized. Will not run. Needs compressor evaporator and drier; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Rocky River, OH 44116
Corina B
Job Details: 06/02/2023
CC that the unit is leaking and a clip fell off. Confirmed. Found the valve is leaking. Reattached the clip. Will need a new valve; ordrng 1 W11175771 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Cleveland, OH 44108
Joe O
Job Details: 06/02/2023
Cc: making a lot of noiseFound error codes f0e3(overload) f2e1(stuck key) f6e2(communication error). Ran auto test and calibration. No abnormal noises. Ran manual spin and agitate. No abnormal noises. Advised customer on loading. Needs control and uiControl shows out of stock. Office to reschedule; ordrng 1 W11130341 (console) and 1 W11130238 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Lakewood, OH 44107
Corina B
Job Details: 06/02/2023
Replaced the control. Brought core back for return. Unit turned in and cycling. Opt test ok.
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GBL01
Near Highland Heights, OH 44143
Bill
Job Details: 06/02/2023
"Cc unit not sitting flat knobs not turning easily, confirmed cc unit glass top was pulling up at front right side causing bevels to press against underside of knobs. Pulled unit out, removed knobs, bevels, and top. Installed new top, installed all screws, installed bevels and knobs. Reinstalled unit tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Cleveland, OH 44135
Marie V
Job Details: 06/02/2023
"Cc that the unit is making a loud noise when it starts, they have to shut off because is too loud, ran diag no error codes, ran auto test hear noise. Tilted unit. Will need gearcase, cam , agitator. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 W10919191 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Lakewood, OH 44107
Manny
Job Details: 06/02/2023
"Tap system to evacuate refrigerant, but no refrigerant in the system, cut cap tube and started cutting the compressor lines when I noticed the drip pan was full of oil, asked customer if she had spill any oil in the fz and she stated no, to evap cover off and noticed oil on heater, on cap tube and on evap, Calling techline spoke to Chris unit is sent for review; O-emld tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Avon Lake, OH 44012
Angel
Job Details: 06/02/2023
"Cc that unit in the ff section is rattling and not making ice or dispensing ice. Verified and found diffuser making the rattling sound will need to be replaced and for the ice and dispenser found wires on bottom of door broken will need door replaced. Explained to customer.; ordrng 1 LW10839911 (Fz door) and 1 W11236851 (Diffuser), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44135
Marie V
Job Details: 06/02/2023
"Cc that unit makes a noise while filling. Confirmed, found cold water valve making a noise. Will need new water valve. Replaced from T/S. Tested unit. Op test ok; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model Wtw5100hc2
Near Bay Village, OH 44140
Angel
Job Details: 06/02/2023
"Cc unit was only displaying an F7E1 error code and would not let them start any cycles. Confirmed cc, unit had an F7E1 for tachometer missing no signal. Looked underneath unit and it looked like water had got to shifter and motor. Replaced shifter, belt which was rusted with water stain but there was no oil pulley and top parts of cam where dry also replaced cam and motor tested unit by doing a test cycle and it passed. Recommended customers to please not overload washer 6 to 8 regular bath towels for a full load and only 2 tablespoons of detergent to wash clothes opt test good..; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Garfield Heights, OH 44125
Marie V
Job Details: 06/02/2023
"Cc that unit is not cold enough. Confirmed, unit is 59* and 65* . Took evaporator cover off and found no frost pattern. Unit will need sealed system repair. Ordering compressor and evaporator. Office will contact once they have received eta on the part; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Shaker Heights, OH 44122
Marie V
Job Details: 06/02/2023
"Cc of a noise . Confirmed comes from new belt. Give a some time for the noise to go away, is the tension of the belt, had one side thats shiny making contact with drum makes a noise, op test ok cust will order spring a lid for lint trap. Maybe call back to have us install.; ordrng 1 DC61-02740A (Spring) and 1 DC63-01140A (Cover lint), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Lakewood, OH 44107
Marie V
Job Details: 06/02/2023
"Replaced motor, heater and wheels. No leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bay Village, OH 44140
Marie V
Job Details: 06/02/2023
"Cc that unit will not start. Confirmed, found capacitor not good. Replaced part, tested unit. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HB06
Near Mentor, OH 44060
Dan H
Job Details: 06/02/2023
"Installed new door, op test good"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Mentor, OH 44060
Dan H
Job Details: 06/02/2023
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, installed new element, op test good ; used 1 279838 (ELEMENT) from stock"
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Willoughby, OH 44094
Dan H
Job Details: 06/02/2023
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Dan H
Job Details: 06/02/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 30 degrees, fresh food section temperature at 50 degrees, low side pressure at -20psi, high side pressure at 40psi, recovered refrigerant, nitrogen tested, can here leak in evaporator compartment, sprayed with soapy water no leaks found, unit is leaking in cabinet, called whirlpool techline spoke to Bruce, product sent to review"
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Madison, OH 44057
Dan H
Job Details: 06/02/2023
"Installed new fill valve, op test good"
We serviced a
GE WASHER
Model GTW680BPL1DG
Near Jefferson, OH 44047
Dan H
Job Details: 06/02/2023
"Customer complaint of h20 supply error, found pressure hose popped off of control reinstalled, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Garrettsville, OH 44231
Brian M
Job Details: 06/02/2023
Installed filter housing OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Jason N
Job Details: 06/02/2023
"Cc unit making a grinding/knocking noise Ran diagnostics, no code stored. Ran auto test cycle, noise is present during the spin cycle while unloaded. Noise is originating in the gearcase. Ordering gearcse for replacement. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
GE DISHWASHER
Model GDT545PSJ2SS
Near Austinburg, OH 44010
Dan H
Job Details: 06/02/2023
"Customer complaint that unit is not working just clicks, confirmed, diagnostic led is solid indicating software error, unit needs new control, customer does not want repair at this time; ordrng 1 WD21X24900C (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Ashtabula, OH 44004
Dan H
Job Details: 06/02/2023
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, incoming water temperature at 80 degrees, heater is working, advised customer to run hot water in sink before starting and to use rinse aid, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Olmsted Township, OH 44138
David R
Job Details: 06/02/2023
" Cc unit banging noise. F0E5 off balance error code. Raised feet and leveled. Also found drain hose when in spin mode and heavier loads is hitting up again the wall and back of unit. Zip tied. All components check good, basket is good, underneath is good. Advised customer they can zip tie hose or use styrofoam if needed to brace drain hose. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Jefferson, OH 44047
Brian M
Job Details: 06/02/2023
Installed ui Ran test cycles OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Westlake, OH 44145
Angel
Job Details: 06/02/2023
"Tapped system and pressurized it with 140psi of nitrogen to see if I could find a leak and found leak at drier from lock ring fitting had oil around it discharge all freon and nitrogen and cut out drier and flushed system with nitrogen than replaced drier filter, pressurized the system again with nitrogen to make sure there were no leaks and none found, So I put unit into a 30 vacuum and made sure it held than recharged unit with 1.94oz of R600a recommended customer to wait at least 24hrs for proper cooling.; used 1 W10843121 (Drier) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Marie V
Job Details: 06/02/2023
"Cc unit is not making ice. Confirmed. Took temps are perfect. Verify error codes E0 no issues. Found line frozen. Explain cust when this happens usually is control not sending voltage while ice maker is cycling. Asked to monitor but if does not continues to make ice , would recommend replacing control; ordrng 1 W10843055 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"