Service History 152 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairview Park, OH 44126

Marie V

Job Details: 02/17/2022

Cc that the unit door opened too much. Verify all parts for door are installed. Good. Explain cust that the door cam is there to help the door open and when you close it to close better. The braked is present and unit door stops when it has to stop. The unit is working properly. Leveled unit . Op test ok

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/17/2022

Cc no power Reset power to control Unit turned on Ran test cycle OP Test Ok Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Novelty, OH 44072

Brian M

Job Details: 02/17/2022

"Cc ice block on back wall Found unit not sealing properly and will need cover and fan kit ; ordrng 1 WPW10501260 (cover-evap), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 W11033168 (harns-wire)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Madison, OH 44057

Dan H

Job Details: 02/17/2022

"Customer complaint of screeching noise, confirmed, installed new belt and pulley, op test good"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near University Heights, OH 44118

Manny

Job Details: 02/17/2022

"Cc unit making a squeaking noise, ran diagnostics cycle found no error codes, ran test cycle hear a belt like squeaking noise, pulley looks like belt been slipping on it, replaced cam and shifter, ran test cycle opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Sheffield, OH 44054

Angel

Job Details: 02/17/2022

Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Cleveland, OH 44113

Manny

Job Details: 02/17/2022

Cc I order the control just need it installed. Installed main control ran diagnostics cycle opt test ok

We serviced a

MAYTAG RANGE

Model MES8800FZ2

Near Madison, OH 44057

Joe O

Job Details: 02/17/2022

Installed burner. Burner still stuck on high. Needs infinite switchSwitch out of stock. Office to reschedule; ordrng 1 W10857622 (switch-inf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Strongsville, OH 44149

David R

Job Details: 02/17/2022

"Cc unit on top FF shelf will sometimes freeze, top FZ shelf will become from frosty. Checked FF top shelf and items are blocking the back wall and right in front of damper. Let customer know that there is a sign back on the top shelf about air flow and blocking air vents can cause uneven cooling and top shelf to freeze."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Sheffield, OH 44054

Angel

Job Details: 02/17/2022

Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Gates Mills, OH 44040

Brian M

Job Details: 02/17/2022

"Cc no cool Found compressor not running Used compressor tester, compressor started Replaced inverter using back truck stock OP Test Ok ; used 1 WR87X29409 (Inverter (backstock)) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2827WB02

Near Solon, OH 44139

Jason N

Job Details: 02/17/2022

"Cc unit upper oven temps not accurate and door glass needs cleaned Removed both upper and lower doors, split doors to clean inner glass. Reassembled door and ran bake test on upper oven to 350 degrees. Let preheat and cycle, calibrated upper oven +10 degrees. Let recycle. Recorded temperatures, reading 364 degrees. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFFH21F7HWB

Near Madison, OH 44057

Dan H

Job Details: 02/17/2022

"Customer complaint that door is not sealing, found bottom panel of cabinet bent out preventing door from sealing(see pic), cabinet cannot be repaired, unit is non repairable"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XES1

Near Warrensville Heights, OH 44128

Jason N

Job Details: 02/17/2022

"Cc unit not cooling in refrigerator section Found no airflow from damper opening, damper operation is good. Evaporator fan in freezer not running, checked power to fan motor from control board, good at 115v. Unit needs evaporator fan motor. ; ordrng 1 W11024089 (Evaporator fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44135

Manny

Job Details: 02/17/2022

"Cc unit no working correctly and cooling is off, cux stated her great grandchild was playing with the UI, qtCalled techline to report findings spoke to Leon to report findings, unit is working as designed. Showed customer how to avoid turning the cooling off"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Ashtabula, OH 44004

Joe O

Job Details: 02/17/2022

"Cc: loud operation, running rough, no ice, not maintaining freezer tempsFound temps in ff section at 41 degrees, freezer at 7. Customer stated they was away for a while and had removed everything from freezer. They stated unit making loud noise when running. Stated unit was running rough yesterday and they had everything removed from unit. Stated they just restocked unit. No abnormal noises. Advised customer unit will not maintain temps if empty due to defrost cycle. Ran diagnostics, tested fans, and compressor. Compressor is not excessively loud. Fans all check good. Could not duplicate issue. Unit functioning as designed. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2644KF2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 02/17/2022

Diagnose unit and started working as design cannot duplicate issue is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/17/2022

"Cc that the unit is making a Clicking noise and that noise was not before. Confirmed on auto test. Ran diag found error code f7e6 motor fault. Found shifter off place. Replaced from T/S also unit had another drain hose installed, ask cust for original and replace that for her. Explain that drain hose need to be the original to avoid future issue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWX700XL0

Near North Ridgeville, OH 44039

Angel

Job Details: 02/17/2022

"Replaced gearcase belt control and valve ran calibration and auto test unit would not agitate replaced shifter but did not work will need capacitor ordering part.; ordrng 1 W10804664 (Capacitor), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Montville, OH 44064

Brian M

Job Details: 02/17/2022

Cc of errors F6e2 f6e3 Needs ui and control ; ordrng 1 W11135392 (cntrl-elec) and 1 W11135391 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Dan H

Job Details: 02/17/2022

"Customer complaint that water is leaking into ice bin, confirmed, found evidence of leaking valve, unit needs new valve ; ordrng 1 WPW10341329 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Mentor, OH 44060

Corina B

Job Details: 02/17/2022

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 Tjaf1200 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Wellington, OH 44090

David R

Job Details: 02/17/2022

"Icemaker, dual valve and main control replaced. Still icemaker not getting water. Called techline, not getting 120 to valve for icemaker. Found pinched wires. Up top above lights getting 120 both sides tan to white. Wires go into cabinet. Non repairable, techline documented and will contact customer and go through next steps with them. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/16/2022

When running diagnostic test pump start running but in few minutes later it stop but all led lights stay on then try opening door and closing it and it start back up check latch it looks ok then try Normal cycle and still stop in 20 and it doesnt run unless open door but it will stop again so ordering control and latch spoke to bj senior tech advise me to replace does parts ; ordrng 1 W11305296 (Control) and 1 WPW10653840 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WTW5700XW3

Near Bedford, OH 44146

Jason N

Job Details: 02/16/2022

"Cc unit not agitating or spinningRan diagnostics, found code f7e1. Checked under unit, found belt had come off pulley. Replaced drive belt and splutch assembly using customer supplied pre Id parts. Ran auto test, all functions passed. Had customer start clothing load, unit sensed, filled and started agitating. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Gabriel P

Job Details: 02/16/2022

"Steam evaporator,and replace harness,opt test ok"

We serviced a

MAYTAG WASHER

Model HAV2558AWW

Near Westlake, OH 44145

Marie V

Job Details: 02/16/2022

"Cc that the unit is not filling up with cold water when is set to cold, cold. Started unit but it starts to fill with hot too. Explain cust that the temp control is set to on so unit will fill up at a certain temp. Shut the temp selector off unit starts to fill up with cold when set to cold and warm when is set to warm. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Westlake, OH 44145

Marie V

Job Details: 02/16/2022

Cc that the fresh food section is not cooling properly and found frost on evap. Took temps 44* verify thermistor resistance is out of range. Will need to be replaced. ; ordrng 1 W10316760 (Thermistor) and 1 W11098695 (Evaporator cover)

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Cleveland, OH 44135

Marie V

Job Details: 02/16/2022

"Cc that the unit will lean water while not in use. Water valve is not shutting all the way allowing water to enter the basket when no in use. Unit will need water valve.; ordrng 1 WP22002360 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM04

Near Cleveland, OH 44115

Manny

Job Details: 02/16/2022

"Cc unit not cooling temp in RC 41 degrees and freezer 7 degrees compressor is running kind of loud, system has bee tap already, hooked my gauges and low side has 20psi resting, plugged in unit pressure wont move from 20psi. Spoke to BJ ran a few more test determine that unit compressor is weak, unit will need a seal system repair. Maintenance informed me that this should be covered by wpl since they ha a service contract, spoke to Maddie and all 3 jobs came in as self paid no warranty. Informed customer that we will need proof of service contract or we have to collect for service today.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv filter drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER GAS

Model WGD8600YW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 02/16/2022

Cc: squeaking noiseRan test cycle. Checked rollers. Checked blower. Could not duplicate issue. Op test ok

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUBFL242HL00

Near Beachwood, OH 44122

Jason N

Job Details: 02/16/2022

"Cc unit not workingRan m/s, unit under Jennair 24mo warranty Found unit not powered up. Checked voltage at receptacle, 0v. Used extension cord and plugged unit into another receptacle, unit powered on normally. Advised customer to contact an electrician to inspect outlet receptacle."

We serviced a

KENMORE OTR MICROWAVE

Model 790.8037331

Near Geneva, OH 44041

Dan H

Job Details: 02/16/2022

"Installed new keypad, op test good"

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Cleveland, OH 44124

Jason N

Job Details: 02/16/2022

"Installed icemaker, ice maker cycled and filled mold with water. Op test good."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Geneva, OH 44041

Dan H

Job Details: 02/16/2022

"Installed new pulley and rollers, op test good"

We serviced a

ELECTROLUX REFRIGERATOR

Model E32AR85PQSC

Near Painesville, OH 44077

Corina B

Job Details: 02/16/2022

"CC that unit is not cooling. Confirmed. 77*. No fans are running. Turned power off the compressor and fans turned on. Waited 10 minutes no frost pattern. Will need a new evaporator and compressor. ; ordrng 1 297414901 (Evaporator) and 1 297411155 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/16/2022

CC that there is frost on the freezer and the ice drops to the ground. Confirmed. Found the gasket not touching the frame. Steamed out the freezer. The lower bin not sitting properly causing the door to not shut properly. The light switch was closed shut to have the ice maker cycle when the door is open. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mentor, OH 44060

Joe O

Job Details: 02/16/2022

"Cc: no iceFound temps in ff section at 37 degrees, freezer at -3 degrees. Found no ice maker error codes. Found fill tube heater receiving 12vdc. Ran harvest and fill. Unit not filling. Bypassed ice maker. Ran fill into cup water valve releasing water. Fill tube frozen. Needs control; ordrng 1 W11224256 (cntrl-elec)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH31017HZ08

Near Avon, OH 44011

Marie V

Job Details: 02/16/2022

"Cc that unit will not power on. Called BJ help ,e diag, unit will need new board, office will contact once they have eta on part.; ordrng 1 W11552018 (Control)"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCG97US6HS00

Near Westlake, OH 44145

Gabriel P

Job Details: 02/16/2022

"Found Wrong cap on burner correct issue,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/16/2022

"Replace console,opt test ok"

We serviced a

FRIGIDAIRE DRYER

Model FDE336RES2

Near Kirtland, OH 44094

Corina B

Job Details: 02/16/2022

Cust has no power. Reschedule for end of the day.; schdld next appmnt for 2/16 WED 2-5

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Elyria, OH 44035

David R

Job Details: 02/16/2022

"Cc grinding noise. While both agitating and spinning. Took off shield to look at motor. Found an extra motor screw laying on shield and grinding up on belt causing weird sound. Removed, corrected, tested, good, op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS2

Near Columbia Station, OH 44028

Marie V

Job Details: 02/16/2022

Replaced drain hose and drain pump. Tested unit. Drains good. Op test ok

We serviced a

KENMORE WASHER

Model 110.2235251

Near Grafton, OH 44044

Marie V

Job Details: 02/16/2022

Replaced hub. Calibrated unit. Ran auto test. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ0

Near Ravenna, OH 44266

Brian M

Job Details: 02/16/2022

Installed igniter Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Amherst, OH 44001

Angel

Job Details: 02/16/2022

Replaced console and latch ran test on washer. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon Lake, OH 44012

Angel

Job Details: 02/16/2022

Cc that unit would just keep dripping when washer was off. Found unit dripping replaced inlet valve. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near South Euclid, OH 44121

Jason N

Job Details: 02/16/2022

"Cc unit agitator not working due to it coming apartConfirmed agitator top half came off, bolt still connected to base half. Replaced all top half agitator parts using customer supplied pre Id parts. Ran diagnostic cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mentor, OH 44060

Joe O

Job Details: 02/16/2022

"Cc: out of balanceFound basket out of balance. Basket will not center. Need basketCustomer does not want to repair at this time.; ordrng 1 W10752719 (basket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Willowick, OH 44095

Joe O

Job Details: 02/16/2022

"Arrived. Unit not running, no fans no compressor. Temps at 60 degrees in both compartments. Found inverter board failed. Replaced with customer supplied inverter. Unit started. Unit cooling advised customer to allow 24 hours for temps to adjust, and monitor for 48 hours after that. Op test ok; ordrng 1 W10843055 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near South Euclid, OH 44121

Jason N

Job Details: 02/16/2022

"Cc unit refrigerator section not coolingCustomer stated freezer works fine but things are going bad in refrigerator section. Found no airflow to ff section, evaporator fan is not running. Pulled evaporator cover, checked power to evaporator fan motor, good voltage at 121v. Unit needs evaporator fan motor. Replaced using truck stock. Cleared ice from evaporator drain tray and air passages. Fan motor running, good airflow to ff section. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

KENMORE WALL OVEN

Model 790.49069401

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2022

"Found no power to element now, unit needs new relay board; ordrng 1 316429800 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2022

"Customer complaint that unit is leaking, confirmed, water leaking passed lower seal, unit needs new lower seal and spray arm; ordrng 1 W10837249 (Spray arm) and 1 W10909089 (Lower seal)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near North Ridgeville, OH 44039

David R

Job Details: 02/16/2022

"Cc unit is not turning on, no display. Customer said this is the second OTR microwave that he got and same issue. No display. Power coming from outlet. 120 going to filter board and coming from as well. Would order and replace control board and filter board. Customer said he is taking unit back up to store and exchanging for new one. ; ordrng 1 W10849829 (Control) and 1 W11173819 (Display control) and 1 W10422269 (Filter)"

We serviced a

WHIRLPOOL DRYER

Model MGDB765FW0

Near Parma, OH 44134

Manny

Job Details: 02/16/2022

"Cc unit not heating properly. Set unit to normal dry unit is heating, removed vent and took temp and good heat, cant check the outside vent because its under the deck, unit doesnt have proper airflow, advise customer to clean vent and if they still have any issues to give us a call and we take another look, unit is working as designed opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Chardon, OH 44024

Corina B

Job Details: 02/16/2022

"Replaced the control. Opt test ng. Will need a pump and motor. ; ordrng 1 W10902372 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Amherst, OH 44001

Marie V

Job Details: 02/16/2022

"Cc that the unit is not cold enough. Unit is set to coldest , 34* fresh food and 8* on freezer. Good frost pattern on evap. Called bj, Unit will need thermostat .; ordrng 1 WPW10511937 (Thermostat)"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 02/16/2022

Replaced control board. Ran auto test and calibration. Op test okBrought core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Ravenna, OH 44266

Brian M

Job Details: 02/16/2022

Recovered refrigerant Installed process stub and filter drier Pressure tested with nitro 150 psi no changes in 10 min Ran 28 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 10 normal frost pattern OP Test Ok Advised to let cool for 48 hours Customer never received control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2022

"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged in, compressor and condenser fan started, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 W11546605 (Evaporator) and 1 W108843121 (Drier)"

We serviced a

MAYTAG WASHER

Model MHW7100DC0

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2022

"Installed new bellow, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Willowick, OH 44095

Joe O

Job Details: 02/16/2022

Installed drain hose. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Westlake, OH 44145

David R

Job Details: 02/16/2022

Replaced drain pump. Found broken glass as well. Roller wheels not needed. Can issue refund for them. Ran and let unit drain multiple times. Op test ok.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Lyndhurst, OH 44124

Corina B

Job Details: 02/16/2022

Found the door has 2 inner glass. Will need a inner glass and screws. Office to reschedule appointment ; ordrng 1 W11379948 (Spacer) and 1 W11339500 (Glass) and 4 W10777162 (Screw)s and 4 WPW10031790 (Screw)s and 1 W11025120 (Trim)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS2

Near Richmond Heights, OH 44143

Corina B

Job Details: 02/16/2022

"CC that the screen is blank. Confirmed. Checked the outlet!good. Checked the fuse,god. 0 volts going to the main control. Wil need a main control and filter board. ; ordrng 1 W11552018 (Control) and 1 W10422269 (Filter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44105

Manny

Job Details: 02/16/2022

"unit looks like it was taken apart by someone and not put together right they left the motor without clamps motor gat damaged and blower wheel is shatter, there is a few screw missing and front panel clips are broken, the lint shut got damaged by blower wheel. Unit needs a motor and clamp, motor mount, wheel, both front clips, lint shut, screws. Damaged was caused by unit not put back together right.; ordrng 2 W10854425 (clip)s and 1 279827 (Drive motor) and 1 WP3404162 (clamp) and 1 WPW10121316 (clamp) and 2 WP3390631 (Panel screws)s and 1 W11117429 (chute) and 1 WP694089 (wheel) and 1 WP348780 (base)"

We serviced a

MAYTAG WASHER

Model MVWX700XW2

Near Cleveland, OH 44110

Corina B

Job Details: 02/16/2022

CC that the unit stopped working. Confirmed. Found the basket fill of water. Ran diag F9e1 long drain. Checked the power at the control 120 volts to the pump. Ohmed out the drain pump 15.3 ohms. Removed the drain pump found a stick stuck in the pump. Tested the manual drain. Ran a calibration. Opt test ok

We serviced a

AMANA RANGE

Model AGR5835QDB

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/16/2022

"Found weak ignitor replace from t/s ,opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/16/2022

"Found a crack on motor pulley and also found drain pump harness snap and wants I use a wire nut pump still did not drain and also had few new error f7e1 tachometer and f7e7 motor didnt reach rpm and f7e6 motor circuits open and f9e1 Lon drain so ordering drain pump +harness +motor ,and control ; ordrng 1 W11543998 (Control) and 1 W11399437 (Drain pump) and 1 W11026785 (Motor) and 1 W11591637 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Strongsville, OH 44136

David R

Job Details: 02/16/2022

Hooked up power. Ran all components. All components test good. Normal sounds from drain pump and wash motor. Nothing stuck. Good. Unit is working. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Westlake, OH 44145

Angel

Job Details: 02/16/2022

"Rep,aced thermistor and set temperature to recommended asked customer to wait for the temperature to settle. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Willowick, OH 44095

Joe O

Job Details: 02/16/2022

Installed actuator and arm. Nozzle broke when removing due to fragile plastic. Needs nozzleCustomer to install; ordrng 1 WP8181712 (nozzle)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Columbia Station, OH 44028

David R

Job Details: 02/16/2022

Customer complaint unit not finishing cycles. Lid latch error. Replaced latch from t/s. Unit not spinning but agitating. Ordering control, clutch, slider, stator and harness. ; ordrng 1 W11162440 (Control) and 1 W10915700 (Control) and 1 W11409746 (Harness) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 W10810403 (Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ravenna, OH 44266

Brian M

Job Details: 02/16/2022

Cc unit not starting Found unit it drain mode Reset control Ran auto test and calibration OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW

Near Ashtabula, OH 44004

Dan H

Job Details: 02/16/2022

"Installed new door seal, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, OH 44149

David R

Job Details: 02/16/2022

"Cc unit not making ice. Customer replaced filter and dual valve. Icemaker not cycling on its own. Replaced with new updated one from t/s. Ran tested, cycled and called for water. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Westlake, OH 44145

Angel

Job Details: 02/16/2022

Cc that unit was not draining. Verified and found that the garbage disposal had the plastic cap on knocked out the drain hole tested unit and started draining as should. Also explained to customer how to clean filter and reinstall. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Rocky River, OH 44116

Angel

Job Details: 02/16/2022

Cc that unit would not start. Found motor pulley broken and belt as well replaced belt and motor tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Ashtabula, OH 44004

Dan H

Job Details: 02/16/2022

"Installed new heater, op test good"

We serviced a

ROPER REFRIGERATOR

Model RT18AKXKQ08

Near Ashtabula, OH 44004

Dan H

Job Details: 02/16/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at 24 degrees, found evaporator frozen solid , no power to defrost heater, unit needs new defrost timer and bimetal ; ordrng 1 W10822278 (Def tim) and 1 WP4387503 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Angel

Job Details: 02/16/2022

"Cc that unit was working fine after I left last time and got to do a couple of loads of laundry but started having the issue again where unit can not re-engage into a spin looked underneath washer and everything looks normal and checked connectors on control board and were good as well. Will need slider, and clutch also ordering drive motor which is connected to the shifter as well and its under warranty. Ordering parts office to reschedule part out of stock.; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KX128

Near Broadview Heights, OH 44147

David R

Job Details: 02/16/2022

Cc unit not draining. Found drainpump and hose completely clogged. Cleared all debris out. Running normally. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near North Olmsted, OH 44070

Angel

Job Details: 02/16/2022

Cc that unit started leaking and had a lot of suds. which last call I gave her some of our test detergent packages but says she still had suds and causing it to leak but it only happened that time since that day it didnt do it again. Unit was already running for an hour when i got there waited a while to see what it would do and unit would not leak or have excessive suds i did notice that unit was slanted forward from the top so i leveled it to where the dishwasher was slanted back a little so when the dishwasher is washing the water would not come forward causing a leak as well. Called BJ to see if he had any other ideas and he stated that if she is using pods with rinse aid which she was plus rinse aid from the dispenser it could cause the suds as well. So I explained it to the customer and she said she will try that. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/16/2022

Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFH4

Near Chardon, OH 44024

Brian M

Job Details: 02/16/2022

Installed rails OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chesterland, OH 44026

Brian M

Job Details: 02/16/2022

Cc unit said spin for a few hours Found no errors Ran diagnostics cycle no issue found Ran dms calibration OP Test Ok Advised to connect to app to run updates

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Royalton, OH 44133

David R

Job Details: 02/16/2022

"Heater does not need to be replaced, per tech notes already updated and does not fall in serial number range. Cc dispenser not oepening, loose handle. Tightened handle. Good. Dispenser not opening in diagnostics. Ordering control and dispenser. ; ordrng 1 W11462460 (Control) and 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near North Royalton, OH 44133

Angel

Job Details: 02/16/2022

Replaced control board tested unit to make sure it was good. Opt test ok.

We serviced a

AMANA WASHER

Model NFW5800HW

Near Mentor, OH 44060

Brian M

Job Details: 02/16/2022

Complaint of leak This store has water hooked up to water ran diagnostics cycle could not duplicate a leak

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near North Royalton, OH 44133

David R

Job Details: 02/16/2022

"Replaced screws and emblem, good. Op test ok."

We serviced a

KITCHENAID WALL OVEN

Model KEBS109BBL00

Near University Heights, OH 44118

Jason N

Job Details: 02/16/2022

"Cc unit temperatures not accurate. Customer stated when she changes bake temperatures, the unit looses temperature and has to reheat. Ran bake test to 350 degrees, let preheat and cycle. Canceled bake and restarted, display reading 325 and restarted preheat. Showed customer actual oven temperature was still around 350 degrees. Advised customer unit is operating as designed. Per service pointer W10689408, advised customer to ensure she is pressing Cancel before making a temperature change to ensure unit properly readjusts temperatures. Unit is working as designed, retrieved control for return."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES01

Near University Heights, OH 44118

Jason N

Job Details: 02/16/2022

"Cc unit making vibrating noises when using broil and error code when trying to use self cleanRan diagnostics, found code f5e1 for latch not operating. Ran broil test for 10 minutes, cooling fans operating, no abnormal noises heard. Advised customer most likely, consistent high temperatures may make unit panels expand and warp which may cause fan noise to amplify. Pulled unit, replaced door latch assembly using customer supplied pre id part. Checked unit panels to ensure none were loose. Ran self clean mode, verified latch locked door and unlocked door when cancelled. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRK22ILWH13

Near Euclid, OH 44123

Corina B

Job Details: 02/16/2022

CC that there is no water coming out. Confirmed. Found the waterline in the door is frozen. Will need a new door. Door is nla. ; ordrng 1 2255406W (Door)

We serviced a

GE REFRIGERATOR

Model GSE22ETHCBB

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/16/2022

"Cc unit leaking from freezerFound evaporator drained tray iced over, buildup on freezer bottom. Cleared ice from freezer. Steamed out drain, ensured good water flow through. Leveled unit for slight tilt back to help with water drainage in tray. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/16/2022

"Cc unit drain problem Ran diagnostics, found code f2e1 for Ui stuck button, all functions passed in test, noticed loud ticking sound from drain pump. Pulled drain pump, found plastic debris stuck in impeller. Reran wash test for several minutes then cancels and drained, no other issues found at this time. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Euclid, OH 44123

Corina B

Job Details: 02/16/2022

Replaced the bellow. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Willoughby, OH 44094

Joe O

Job Details: 02/16/2022

"Cc: doors not alignedCustomer stated gap between doors is slightly wider at lower part of door then the top. Stated door over hangs the freezer door. And doors not level with each other. Leveled door. Advised customer there is no adjustment for the minor over hang, or the gap between doors. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Bedford, OH 44146

Gabriel P

Job Details: 02/16/2022

All parts are installed correctly but motor and stator are bad ordering they have a ten year warranty but customer will install no need to schedule appointment ; ordrng 1 W10915700 (Motor) and 1 W10915701 (Rotor)

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22EMWH04

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/16/2022

"Cc unit leaking into basementTurned water supply on to unit, found plastic supply line has a pinhole causing a small stream of water to leak behind unit. Advised customer to have a plumber replace supply line as this is not part of the unit and we cannot repair."