We serviced a
Whirlpool Washer
Model WFW94HEDW
Near Mentor, OH 44060
Fred's Academy
Job Details: 07/30/2021
No issue with the washer, operation normal.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LB
Near Garrettsville, OH 44231
Brian M
Job Details: 07/30/2021
Found water line leaking Tightened connection OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS3
Near Geneva, OH 44041
Joe O
Job Details: 07/30/2021
"Cc: start button not functioningFound all buttons functioning other then start button. Ran diagnostics test cycle. Needs uiCustomer does not want to repair at this time ; ordrng 1 WPW10475777 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model NDG7800AWW
Near Cleveland, OH 44128
Corina B
Job Details: 07/30/2021
CC that there is a thumping noise. Confirmed. Found the support roller mangled. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/30/2021
CC that the unit is leaking. Confirmed. Found the water com from the diverter. Replaced the pump and motor from t/s. Opt test ok. ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 07/30/2021
Installed the new part op tested good. Block n nut
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lorain, OH 44055
Gabriel P
Job Details: 07/30/2021
"Cc right knob wont turn, Replace range manifold, opt test ok."
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ00
Near Lorain, OH 44055
Gabriel P
Job Details: 07/30/2021
"Found 1 of interlock switches bad replace from t/s,opt test ok customer refuses to pay service fee, said he is under the 1 year warranty and will look for his POP and send a copy to the office either today or tomorrow, told hi, if we dont get pop hell be charged for labor, parts and service; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 07/30/2021
"Replaced heater, ran diag and waited until it was done, no leaks. Took temps heater is hot cust checked as well. No error codes by the end of diagnostic. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/30/2021
"Cc unit needs new cabinet due to damage Replaced cabinet using customer supplied part. Customer satisfied with appearance. Ran auto test cycle, no cold water coming in. Customer stated he was having trouble getting it to cycle lately. Found cold water valve turned off. Could not turn on, valve spraying from stem seal. Advised customer he will need a plumber to replace cold water valve."
We serviced a
KENMORE REFRIGERATOR
Model 106.4115321
Near Lakewood, OH 44107
Marie V
Job Details: 07/30/2021
"Cc that the lights are flickering. Confirmed removed freezer light and by pass to confirm that that was the shorted light. Unit will need freezer light. ; ordrng 1 W11104452 (Led light), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 07/30/2021
"Installed new evaporator fan motor/harness and control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/30/2021
Cc that dishwasher was not working. Confirmed. Float switch was corroded. Replaced float switch and cleaned out pan. Ran a normal cycle and unit is working as designed. Explained to customer the problem. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44105
Marie V
Job Details: 07/30/2021
"Cc that the right hand side door wont close. Confirmed door is broken at the bottom hinge. Unit will need new door.Advice cust that door takes about 6-8 weeks, she also ask what was the ice maker because it fell out. Explain that that will make ice for them if water was hooked up to the unit. Removed and told her that if they are not getting a water line to the unit they do not need ice maker in the freezer.; ordrng 1 LW10858417 (Stainless door) and 1 WPW10397055 (Bracket) and 1 WPW10612925 (Name plate) and 1 WPW10470155 (Cam door)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, OH 44129
Marie V
Job Details: 07/30/2021
"Cc that it works but when it has to spin the clothes out does not works, then they have to run drain and spin. Ran diag F0E3 over load, F0E4 spin limited by water temp , F8E1 long fill. Ran auto test pass, ran unit on a high speed spin it started shaking , adjusted the legs, it worked good. Check resistance on valve is out of range. Replaced valve from T/S, it was clogged with debris. Ran auto test an calibrated unit. Op test ok also advice cust to only use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, OH 44141
David R
Job Details: 07/30/2021
Replaced gasket. Let run about 10-20 mins. No leaks. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/30/2021
"Cabinet came in damaged. Took a picture. Will need to reorder the cabinet. Will need 2 techs; ordrng 1 W10676680 (Cabinet), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model LA208
Near Brecksville, OH 44141
David R
Job Details: 07/30/2021
"30 year old unit. Not agitating. Gearcase transmission seizing up. Talk to Brian, all parts needed are NLA, discontinued. Customer pay SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Mentor, OH 44060
Jeff M
Job Details: 07/30/2021
The drain pan was cracked customer was OK with me applying glue and tape to fix the pan
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA35SWHZ01
Near Painesville, OH 44077
Jeff M
Job Details: 07/30/2021
Installed the new part op tested good. Gasket
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Mentor, OH 44060
Dan H
Job Details: 07/30/2021
"Customer complaint of squealing noise, confirmed, found rollers worn, inside dryer cabinet is filled with hair and lint, cleaned inside, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW0
Near Euclid, OH 44123
Dan H
Job Details: 07/30/2021
"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase , customer does not want repair ; ordrng 1 W11035747 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Dan H
Job Details: 07/30/2021
"Customer complaint of grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/30/2021
Found heater element cracked and shorted. Replaced with new one. Tested. Still not heating. Went through error codes F4-E3. Shorted control relay. Ordering control and harness to replaced thermostat at same time. ; ordrng 1 W11462458 (Control) and 1 W11216817 (Wiring harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Mentor, OH 44060
Joe O
Job Details: 07/30/2021
"Cc: not cleaning properly, shuts down half way through cycleCustomer stated unit does not clean well, stated the dishes come out slimy sometimes. Found no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Found Low pressure from sump assembly, and unit not diverting water to upper spray arm. Needs sump assembly. Customer does not want to repair at this time; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GELGDS
Near Mentor, OH 44060
Joe O
Job Details: 07/30/2021
"Cc: leaking behind unitFound water valve solenoid shaft came out of water valve causing water to free flow out the top of water valve. Needs water valve; ordrng 1 WR57X27487 (valve water iso asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Madison, OH 44057
Joe O
Job Details: 07/30/2021
"Cc: squeaking noiseFound gear case leaking oil, belt slipping on pulleys. Needs belt and gear caseCustomer does not want to repair at this time ; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH01X27538 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Bedford, OH 44146
David R
Job Details: 07/30/2021
"Cc unit is not cooling in FF, FZ good. Found FZ at -10. Frost everywhere. Gasket seems good. Not going into defrost. Following tech sheet not sending correct voltage to heater. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11371382 (Control)"
We serviced a
JENN-AIR DLB WALLOVEN ELE
Model JJW9627AAB
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/30/2021
Cust stated they had a brown out and is working as designed
We serviced a
GE DRYER
Model GFD45GSSM0WW
Near Madison, OH 44057
Joe O
Job Details: 07/30/2021
"Cc: not startingFound belt broken. Pulleys look good. Needs belt; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Bedford, OH 44146
David R
Job Details: 07/30/2021
"Cc control panel messing up. When turning on and trying to go to any cycle the control panel options lights are flashing and beeping and changing numbers. Even when turning off will turn right back on by itself. F6E3. Ordering console control.; ordrng 1 W11112656 (Control console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW2
Near Ashtabula, OH 44004
Joe O
Job Details: 07/30/2021
"Cc: Burt rubber like smell at the end of cycleFound cam pulley hitting pulley cover. Cover hitting the floor under weight caused cover to be warped. Needs cam and cover. Cam out of stock. Office to reschedule; ordrng 1 WPW10550173 (cover pulley) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model DGGF3045RFA
Near Parma Heights, OH 44130
Marie V
Job Details: 07/30/2021
"Cc that the oven does not works all the time, sometimes it will light up and sometimes youll smell the gas but is tuned off and that one of the burners does not work. Confirmed unit has week ignitor and check spark on unit is good, removed cap and saw spider web inside. Cleared out and tested it light up in one spark, replaced ignitor from T/S and preheat oven to 350* pass. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW01
Near Strongsville, OH 44149
Marie V
Job Details: 07/30/2021
"Cc that the unit was freezing food on fresh food section but now is not working. Took temps 43* on freezer and 60* on fresh food section. All fans are running. Took evap cover off and evap has no frost just a block of ice at the cap tube side of evap, took piercing valve to verify pressure while running was on a vacc, but when unplugged waited a few min unit had 45psi. Called BJ said running low on refrigerant. Unit will need sealed system repair. Tried contact landlord couldnt get a hold of her to see if they want to continue ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near South Euclid, OH 44121
Dan H
Job Details: 07/30/2021
"Customer complaint that unit is not starting, confirmed, motor is just humming, nothing jammed in blower wheel housing, unit needs new motor; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Kingsville, OH 44068
Joe O
Job Details: 07/30/2021
Cc: off balanceFound no stored error codes. Found play in tub. Found hub getting worn. Replaced hub. Ran auto test and calibration. Ran drain and spin. Op test ok ; used 1 W10528947 (HUB) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near University Heights, OH 44118
Jason N
Job Details: 07/30/2021
"Cc unit leaking brown a sticky substance on bottomCustomer stated that was a sticky substance coming from the right corner of the freezer door. He cleaned it up, it has since stopped leaking. Did not see a substance leaking from unit. Checked under and inside unit, could not find an origin point for any kind of sticky brown substance. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Maple Heights, OH 44137
Jason N
Job Details: 07/30/2021
"Cc unit making noise and not spinning. Ran auto test, found agitator spinning with basket. Drive hub is worn. Hub replaced 6 mo prior. Found unit drive shaft splines are rounding causing hub to wear again. Quoted customer gearcase replacement. Not repairing gearcase. Customer wants hub replaced again before they look for another unit. Replaced drive hub using truck stock. Ran auto test and calibration. Op test good. Advised customer new hub may only last a few months, ok. ; ordrng 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Maple Heights, OH 44137
Jason N
Job Details: 07/30/2021
"Cc unit cycles taking too long and LF codeRan diagnostics, found codes f8e1 for long fill, f0e3 for overload. Ran auto test, low flow coming in on cold side. Checked house pressure to unit, good psi. Unit needs inlet valve. Replaced using truck stock. Ran manual water valve functions, good flow on both hot and cold sides. Op test good. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Jason N
Job Details: 07/30/2021
"Cc unit not cooling, ice maker froze up.Customer does not have pop, stated RAC set up service. Customer called RAC, they stated they were sending over pop. Not a valid document. Asked again for proper documentation. No response from RaC. Advised customer we will reschedule once we have proper documents. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Jason N
Job Details: 07/30/2021
"Installed main control and console control. Ran diagnostics cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 07/30/2021
"Cc that one of the clips that hold top rail came off and during the cycle unit makes a weird noise. Put clip back together and started a normal cycle. Unit was running good. Opened door and close it back in, when motor starts it stops and starts to verify water level, cust said that that was the noise but it was during the cycle. I was not able to duplicate issue. Advice cust to monitor and that if it happens again to take a quick video that will also be helpful if cant duplicate noise. Unit is working as designed at this point. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Parma, OH 44134
David R
Job Details: 07/30/2021
"Cc unit not washing, would find pod not dissolved, customer unplugged and said worked for a while as normal, then went back to not working. Ran a normal cycle to test out. Water entered unit but just heard humming coming from wash motor. Drained water. Went into diagnostics. 2-1, 6-1, 9-4. Went through tech sheet and testing power. Seems like wash motor is needed. Would replace control as well, control under 60 month limited warranty for parts only. Gave estimate to customer. Customer paid SVC only, calling customer service. Do not order parts ; ordrng 1 W10861526 (Wash pump motor) and 1 W11341628 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Olmsted Township, OH 44138
Marie V
Job Details: 07/30/2021
"Cc that the unit was not dispensing ice. Saw SP. replaced shaft , tested unit . Op test okCust ask why is showing replaced filter, when opened the filter there was none. Cust will call store."
We serviced a
KENMORE REFRIGERATOR
Model 10651122210
Near Diamond, OH 44412
Brian M
Job Details: 07/30/2021
Cc unit not cooling Found no frost pattern and compressor is extremely hot Needs evap and compressor ; ordrng 1 WPW10463858 (compressor) and 1 WP2188823 (evaporator)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ravenna, OH 44266
Brian M
Job Details: 07/30/2021
Cc unit not washing properly Found no stored errors had customer run updates Ran auto test OP Test Ok Ran deep fill quick wash OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 07/30/2021
Replace shifter actuator ran calibration and diagnostic cycle opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Avon, OH 44011
Gabriel P
Job Details: 07/30/2021
"Cc unit not operating, he had the door latch that had came off the unit, and top rack was unaligned, reinstalled door latch and realign top rack, ran diagnostic opt test ok"
We serviced a
KENMORE FREEZER
Model XXXXXX
Near Painesville, OH 44077
Jeff M
Job Details: 07/30/2021
Installed the new part op tested good. Thermostat
We serviced a
JENN-AIR RANGE
Model JDS1750EP1
Near Perry, OH 44081
Jeff M
Job Details: 07/30/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Cleveland, OH 44111
Dan H
Job Details: 07/30/2021
"Customer complaint of clicking noise, no unusual noises heard, customer has a video of a clicking noise by the air channel, noise in recording is unfamiliar to me, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Westlake, OH 44145
Gabriel P
Job Details: 07/30/2021
"Unit is dripping water from dispenser, found inlet valve is staying partially open and water keeps coming in the unit. Unit will need inlet valve replace.; ordrng 1 W10364988 (Water inlet valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS03
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/30/2021
"Cc unit no making ice and ice comes out the shut, ran diagnostic test found ice maker no in home position, ran ice maker test from tech sheet. Unit will need ice maker replaced.; ordrng 1 W11099789 (Ice maker)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/30/2021
"Cc unit not heating, found unit completely taken apart customer try to repair with not success, found bad heating element, replace heating element with part provided by customer."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44129
David R
Job Details: 07/30/2021
"Cc unit not heating. Tested all components inside unit, sensor and fuses all good. Tested incoming power showing 200 vAc instead of the 240 needed. Let customer know know about power and to check outlet and fuses. Unit is good. Op test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Gabriel P
Job Details: 07/30/2021
"Unit is making a weird tone as if is running out of power, reset the power at the breaker box the sound remains took console off to check for loose connection, didnt find anything obvious, unit will need console ui; ordrng 1 W11428561 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Highland Heights, OH 44143
Dan H
Job Details: 07/30/2021
"Customer complaint that freezer section is not cooling properly, freezer section temperature at -14 degrees , fresh food section temperature at 50 degrees, found fresh food section evaporator frozen solid, unit needs new control, thermistor, and evaporator fan shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan shroud)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Solon, OH 44139
Jason N
Job Details: 07/30/2021
"Cc unit ice maker fell off Confirmed ice maker came off, found screws not tightening down, holes are starting to strip out in liner. Replaced screws with larger screws. Remounted ice maker, mounting is tight. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/30/2021
Cc light out Replaced led in freezer OP Test Ok ; used 1 W10695459 (LED MODULE) from stock
We serviced a
FRIGIDAIRE STACK W/D
Model GLET103FS1
Near Conneaut, OH 44030
Joe O
Job Details: 07/30/2021
"Ran test cycle with front panel off. Found no leaking. Op test ok Ran customers card, did not show if it was approved. Office to contact if payment does not go through."
We serviced a
GE REFRIGERATOR
Model ZICP360NHALH
Near Solon, OH 44139
Brian M
Job Details: 07/30/2021
"Cc unit not regulating temps Found evap fan not running Getting power but not running Needs fan Advised to have unit defrosted and freezer cleared for return visit ; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near North Royalton, OH 44133
David R
Job Details: 07/30/2021
"Replaced suspension rods, found unit not leveled, tipping back and forth. Leveled out feet. Put a load of towels in on normal. Let water into clothes and turned to a drain spin. Unit stayed in spot. Water spun out load. Unit good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kirtland, OH 44094
Dan H
Job Details: 07/30/2021
"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle, unit spins, unit agitates, ran recalibration cycle, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/30/2021
Installed control and UI OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland Heights, OH 44121
Corina B
Job Details: 07/30/2021
"CC that the unit does not start a cycle. Confirmed. Ran diag F5E2 LID LOCK FAULT, F9E1 LONG DRAIN F0E2 OVER SUDS CONDITION DETECTED. Checked the lock, out of range. Checked the hot and cold control is not sending power to the valve. Found the drain hose on the ground. Raised the drain hose to the sink. Replaced the lock from t/s and control. Running a calibration belt squealing. Checked underneath found oil leaking. Will need a gearcase and belt. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt), used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Columbia Station, OH 44028
David R
Job Details: 07/30/2021
"Purchased unit last year. Just installed last month. Cc noise when baking but hasnt done any noise in the past couple uses. Tested today and unit is fine, no noises. Letting bake get up in temp and testing that. Test good for temp. Unit checks good as of today. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, OH 44124
Brian M
Job Details: 07/30/2021
Installed shelf
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Conneaut, OH 44030
Joe O
Job Details: 07/30/2021
Installed drain pump. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Burton, OH 44021
Brian M
Job Details: 07/30/2021
"Cc unit not filling properly Found error f3e1 f3e2 and f8e1 Needs water valve ; ordrng 1 W11165546 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Conneaut, OH 44030
Joe O
Job Details: 07/30/2021
"Cc: not coolingCustomer stated they heard a hissing noise from compressor compartment, and when they pulled unit out found a wet spot on the cardboard and hissing coming from compressor line. Found dye coming off compressor lines, compressor excessively loud. Only pulling .46 amps. Needs compressor and drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM01
Near Burton, OH 44021
Brian M
Job Details: 07/30/2021
Cc unit not cooling Found unit to have perfect frost pattern Found fan not running Replaced using truck stock ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/30/2021
"Installed blower wheel and UI panel. Ran dryer op test, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland, OH 44108
Corina B
Job Details: 07/30/2021
CC that the unit will only wash and never advance. Found the lid lock missing. Will need a new timer and lock. Office to reschedule ; ordrng 1 WP3954563 (Timer) and 1 3949247V (Door latch) and 2 WP3356311 (Screw)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/30/2021
"CC that the unit does not make ice today it did. Ran diag passed. Fz 5* checked the thermistor, heater, ice box temp, fan all passed. Will need a ui ; ordrng 1 W11405309 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Gates Mills, OH 44040
Dan H
Job Details: 07/29/2021
"New grille is scratched and dented(see pics), reordering grille, part is out of stock so not scheduling return appointment ; ordrng 1 W11028271 (Grille)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Mantua, OH 44255
Brian M
Job Details: 07/29/2021
"Cc unit not washing Found unit filling but sump not running Can hear motor humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Grafton, OH 44044
David R
Job Details: 07/29/2021
"Cc unit not turning on intermittently, will have to unplug and plug in multiple times, some options are not working or will cut off half way and shut down. No known error codes. Went into diagnostics cycle. Would not let me enter. Unplugged and plugged in. Finally let me into diagnostics cycle. Half way through while spinning unit shut off. All wires plugged in. Ordering both controls. And also to check drain housing on return. Air tap is dirty, replace also; ordrng 1 W10783707 (Ui consol) and 1 W11201292 (Control) and 1 W10903220 (Air trap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Highland Heights, OH 44143
Jason N
Job Details: 07/29/2021
"Cc unit dispense functions not working and temperature fluctuations. Customer stated unit dispense of water and ice werent working. Customer unplugged unit and dispense functions restored. Verified dispense functions working. Customer also stated unit temperatures in both compartment are fluctuating. Temps reading 35 in ff section, set at 37, reading -2 in freezer section, set at 0 degrees. Customers have temperature gauges in both sections. Advised variations in temperatures are normal based on unit cycles and environment, generally +/-5 degrees. Unit is working as designed at this time, could not duplicate issues."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Elyria, OH 44035
Marie V
Job Details: 07/29/2021
"Cust only has 2 parts for UI do not have the control board yet. Ordering UI control. And reordering control board, it shows on our end that the part arrive. But is not at the cust.; ordrng 1 W11481116 (UI control) and 1 W11519742 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Cleveland, OH 44104
Dan H
Job Details: 07/29/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, unit leaning to the left , leveled, ran manual test cycle, unit drains and spins, unit shifts to agitate, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near University Heights, OH 44118
Jason N
Job Details: 07/29/2021
"Cc unit not turning on Able to run diagnostics, found code f6e2 for UI cannot hear ACU. Reordering main control, UI panel and adding UI harness. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10902774 (UI panel) and 1 W11365798 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon, OH 44011
Marie V
Job Details: 07/29/2021
"Cc that the unit stopped working. Took temps 36* on fresh food section and -2 on freezer. Check ice maker position, it was on home , cycled ice maker and it pass and filled with water. Removed ice maker and inspected found a block on ice at the fill area, unit will need new water valve, called BJ to confirm diag. ; ordrng 1 W11043013 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51es4es00
Near Conneaut, OH 44030
Jeff M
Job Details: 07/29/2021
Ui its not responding the number five and the start button for the upper oven is not working needs a user interface estimate only; ordrng 1 W10694994 (Ui) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near North Benton, OH 44449
Brian M
Job Details: 07/29/2021
"Cc unit not cooling properly Found damper not opening Advised on thermistor and damper replacement ; ordrng 1 WPW10594330 (control) and 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44104
Dan H
Job Details: 07/29/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 54 degrees, found bug larvae in air channels(see pics)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Cleveland, OH 44113
Dan H
Job Details: 07/29/2021
"Customer complaint that door gasket is falling out, confirmed, no damage , reinstalled, op test good"
We serviced a
FRIGIDAIRE RANGE
Model GLEFS79DCJ
Near Conneaut, OH 44030
Jeff M
Job Details: 07/29/2021
Installed the new part op tested good. Element
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44144
Corina B
Job Details: 07/29/2021
CC that the oven does not work. Confirmed. Ran diag F6e0 Oven User Interface had several errors of the same code. Will need a new main control and ui. ; ordrng 1 W11339755 (Ui) and 1 W11205353 (Main control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Parma, OH 44134
Corina B
Job Details: 07/29/2021
"Recovered refrigerant, replaced evap, compressor, and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ."
We serviced a
KENMORE WASHER
Model 110.21102012
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/29/2021
"Cc unit not cycling correctly. Ran diagnostics, found codes f7e1 for basket speed fault and f7e7 for basket unable to reach target rpm. Ran auto cycle, unit did not spin. Ran manual spin test, motor only humming. Replaced run capacitor using misc. truck stock part. Reran auto cycle. Noticed sound from basket, possible object stuck inside. Pulled basket, found nail stuck under basket, removed and retested. All functions passed. Op test good. ; used 1 W11395618 (Run cap) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP0
Near Kent, OH 44240
Brian M
Job Details: 07/29/2021
Cc unit not cool Found return vents clogged with ice Cleared OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GB00
Near North Royalton, OH 44133
David R
Job Details: 07/29/2021
Customer had questions about heat emitting from blower motor. Customer is using all 4 burners on high. Let know that more heat is being drawn down into blower and could get hot. Checked and unit is hooked up correctly and blower is hooked up and working correctly. Unit is working as designed. Per owners manual hot surfaces should not be touched. If any other questions can refer to customer service and also provided file number preciously used. If need be can always send another tech.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rock Creek, OH 44084
Jeff M
Job Details: 07/29/2021
The freezer door was not adjusted properly I readjusted the freezer door now shuts correct. customer is experiencing freezing on the top shelf of the refrigerator I blocked 50% of both air return channels unit tested good I also explained the cold air coming out of the primary vent you put anything underneath it it will freeze
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Kent, OH 44240
Brian M
Job Details: 07/29/2021
Cc of noise found bead in felt Removed OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Broadview Heights, OH 44147
David R
Job Details: 07/29/2021
"Cc unit leaking from bottom of fridge and icemaker not working. Found unit needs new drain tube, per service pointer unit is over 5 years so 100% part coverage. Icemaker not cycling. Could not find part on T/s. Ordering. Will use drain tube from t/s on return. ; ordrng 1 W10882923 (Icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/29/2021
Replaced adjuster kit. Tested and good. Op test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Brecksville, OH 44141
David R
Job Details: 07/29/2021
Replaced control panel and interface controls. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Geneva, OH 44041
Jeff M
Job Details: 07/29/2021
Capacitors on the inverter board are swollen needs a new inverter board; ordrng 1 W11087200 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Painesville, OH 44077
Jeff M
Job Details: 07/29/2021
Customer never turned on the humidity control. I turned it on tested good the dampener assembly is loud it does need replaced; ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW 5610XW3
Near Painesville, OH 44077
Jeff M
Job Details: 07/29/2021
The bearings for the machine have failed and lock has failed customer wanted an estimate with just the lock to be replaced the unit is almost 10 years old estimate only; ordrng 1 W10404050 (Lock)