Service History 152 | Freds Appliance

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Kirtland, OH 44094

Corina H

Job Details: 06/13/2024

"CC that the unit stops in a cycle. Ran diag 3 locked rotor monitor. Cust has replaced the control and the accelerometer. Ran test 15 runs for 5 seconds then stops. Will need to replace the inverter board and the accelerometer. Cust is going to talk to her husband ; ordrng 1 WH22X35837 (Inverter board) and 1 WH03X32138 (Accelerometer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Kirtland, OH 44094

Corina H

Job Details: 06/13/2024

Entitlement is good. CC that the unit is loud. Confirmed. Found the blower wheel is cracked. Will need a new motor and wheel ; ordrng 1 WP697772 (Wheel) and 1 W11549461 (Motor)

We serviced a

MAYTAG DRYER

Model MGDC215EW0

Near Eastlake, OH 44095

Corina H

Job Details: 06/13/2024

"CC that there is a rattling noise. Confirmed. Found some change and a key, also the one support roller was seized. Replaced the dryer repair kit. Tested. Opt test ok. The dryer vent is connected with the bathroom exhaust, advised Cust the vent should not be connected with anything. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model IDK

Near Willoughby, OH 44094

Corina H

Job Details: 06/13/2024

"Cust decided to not look at the washer, has not leaked again."

We serviced a

KENMORE REFRIGERATOR

Model 106.51713410

Near North Olmsted, OH 44070

Marie V

Job Details: 06/13/2024

"Cc that the unit is not making ice, it was making ice then stopped. Also is freezing food in fresh food. When arrived check temp setting freezer was set to -6 and fresh food 41*. Ice maker has failed, will not properly cycle and fill with water, also keeping heating on, shut off ice maker. Gave estimate. Cust will not fix.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near North Olmsted, OH 44070

Marie V

Job Details: 06/13/2024

Cc that unit is leaking about halfway through the cycle. Started unit found drain hose has pinhole in It . will need new drain hose.; ordrng 1 W11244231 (Drain hose)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/13/2024

"Cc that unit is leaking from door . Stared unit, took door off, found seal on vent fan was off, aligned seal and closed water line coming in, it was a little strong , overfilling unit. Now water coming in a good rate, tested unit, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Seven Hills, OH 44131

Marie V

Job Details: 06/13/2024

"Cc that uni was flashing 8 - 4 he pressed cancel and it stopped. Stared unit, found underneath the float switch is clear, but the power line coming in is taking soace for tray to sit straight, causing switch to activate when running. Replaced door seal and tested unit. Cust will call installer to get power line moved away from tray"

We serviced a

AMANA DRYER

Model NED7500VW0

Near Brecksville, OH 44141

Marie V

Job Details: 06/13/2024

"Cc that unit is not working. Confirmed checked power is good. Unit showing error code f01. Unit will, need new control board. Part is discontinued. Showed cust. Op test ok; ordrng 1 WPW10174745 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Berea, OH 44017

Marie V

Job Details: 06/13/2024

"Cc that unit will not dry and unit is accumulating lint inside and on the door. Confirmed, checked temps behind unit, are in range. Used camera to check vent, found is clogged. Showed cust. They will have vent cleaned out. Op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ04

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/13/2024

See DR PVR.

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/13/2024

"Cc that unit was making a high pitch noise. Tested unit and confirmed noise. Replaced belt but was still making the noise sounds like its coming from gearcase or drive motor. Ordering gearcase and drive motor.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor), used 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Cleveland, OH 44114

Angel

Job Details: 06/13/2024

"Cc that unit is not filling with water. Tested unit and confirmed issue. Found that there was one of the wheels from the bottom rack underneath float switch, removed it tested unit opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44111

Angel

Job Details: 06/13/2024

Cc that unit was heating but not drying. Verified and found that the vent on the outside has a mesh and it was clogged cleaned it off for her and explained to her how to clean it every now and than to avoid the issue again opt test good.

We serviced a

MAYTAG DRYER

Model MGDX600XW0

Near Avon, OH 44011

Angel

Job Details: 06/13/2024

"Cc that unit was making a weird noise. Verified and it was the idler pulley. Gave customer estimate for repair kit. Replaced idler pulley, belt and rollers opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Sheffield, OH 44054

Angel

Job Details: 06/13/2024

Replaced control board and thermistor opt test good.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near North Ridgeville, OH 44039

Angel

Job Details: 06/13/2024

Cc that unit is not draining . Verified and found wire for drain pump on harness broke causing the issue ordering lower harness.; schdld next appmnt for 6/18 TUE AM

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Lorain, OH 44055

Angel

Job Details: 06/13/2024

Replaced control board and harness tested unit opt test n/g. After verifying found motor is not functioning will need drive motor replaced. Ordering drive motor.; ordrng 1 W11026785 (Motor)

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Lorain, OH 44053

Angel

Job Details: 06/13/2024

Cc that unit is not powering on. Confirmed will not power on. Looked at junction box and when I moved the hot wire it powered on. Found wire loose. Fixed wire properly tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near East Cleveland, OH 44112

Manny

Job Details: 06/13/2024

"Cc unit is dead verified and unit is completely dead, good voltage on outlet and good voltage to control ordering control and HMI boards; ordrng 1 W11455229 (Control) and 1 W11430637 (HMI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, OH 44103

Manny

Job Details: 06/13/2024

"C. Unit not dispensing water or making ice, verified and valves humming and reservoir needs to be replaced due to kinks ordering valves and reservoir unit under warranty per pop; ordrng 1 WPW10279866 (valve-inlt) and 1 WPW10238100 (valve-inlt) and 1 W10801011 (reservoir)"

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS02

Near Bay Village, OH 44140

Manny

Job Details: 06/13/2024

"Replaced both fans, ran test and waited to see if there still any noise coming from the unit, advise customer to monitor unit,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Avon, OH 44011

Marie V

Job Details: 06/12/2024

Replaced damper motor. No noises. Op test ok

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Avon, OH 44011

Angel

Job Details: 06/12/2024

"Cc that unit had a gas smell. Verified even though its not hooked up to gas and looked inside to make sure everything was good, but found that on rear of unit where gas line gets hooked too they never used thread sealant on fitting that gets connected to the gas valve tube. Explained to manager at Lowes because most common gas smell complaints are from that fitting on dryers opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS11

Near Rocky River, OH 44116

Angel

Job Details: 06/12/2024

Cc that unit was not dispensing water and he saw water on the floor. Verified and found 5/16 line for the dispenser was split in half causing the issue. Used fitting to fix line tested function opt test good.; used 1 WP2300868 (5/16 union) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1831UB

Near Kingsville, OH 44048

Dan

Job Details: 06/12/2024

"Installed new water inlet, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Cleveland, OH 44128

Manny

Job Details: 06/12/2024

"Cc unit not cooling, verified and compressor pulling 7.32amps, and really hot to touch, unit needs compressor replaced ; ordrng 1 WPW10466675 (compressor) and 2 Wpw10143759 (Drier)s"

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Conneaut, OH 44030

Dan

Job Details: 06/12/2024

"Customer complaint that unit is making loud noises at end of cycle, confirmed, bearings are worn, unit needs new tub assembly, part is no longer available ; ordrng 1 DC90-15432A (Tub assembly)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Orwell, OH 44076

Dan

Job Details: 06/12/2024

"Customer complaint of rotate knob to start error, ran diagnostics found f2e1(stuck key) error code, per service pointer checked ribbon cable to knob, cable is inserted completely, unit needs new user interface , customer does not want repair at this time ; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Garfield Heights, OH 44125

Bill

Job Details: 06/12/2024

"Cc water leaking, confirmed cc. Ordered filter head, follow up scheduled for 6/14.; ordrng 1 W11346622 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Cleveland, OH 44104

Manny

Job Details: 06/12/2024

"Cc unit not cooling, verified and temps in the 60s took evaporator cover and not frost pattern, compressor pulling 0.41 amps, unit needs evap and compressor; ordrng 1 W11572047 (Evaporator) and 1 W11547313 (Compressor) and 2 W11109499 (Drier)s and 1 W11504450 (Coupler) and 1 W11504420 (Coupler) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 2 W11506635 (Coupler)s and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)"

We serviced a

WHIRLPOOL WASHER

Model TAWX700JQ1

Near South Euclid, OH 44118

Manny

Job Details: 06/12/2024

"Replaced switch and installed hose, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLO36FTX05

Near Lakewood, OH 44107

Angel

Job Details: 06/12/2024

"Cc that unit is not cooling properly. Confirmed, freezer section was high 40s to 50* compressor was already hot from running so much everything else is running g and no frost pattern. Will need evaporation, compressor and heater pan. Gave customer estimate and decided to hold off for now.; ordrng 1 WPW10195923 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10143759 (Drier) and 1 W10890886 (Heater pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/12/2024

Cc: squeaking when agitatingRan diagnostics test cycle. Found belt squealing. Needs belt. Did not have belt as Im in a spare van. ; ordrng 1 WPW10006384 (drive belt)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Moreland Hills, OH 44022

Corina H

Job Details: 06/12/2024

CC that there is a sheet under the agitator. Removed the sheet. Tested. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.23712200

Near Chagrin Falls, OH 44023

Corina H

Job Details: 06/12/2024

"CC that the agitator is not agitating. Confirmed. Found the dogs are worn. Filled the unit up, went to spin, basket is not spinning. Was able to spin the basket and started spinning. Will need the dogs, Gearcase, clutch, brake assembly. Cust does not want to repair ; ordrng 1 285748 (Cam) and 1 3360629 (Gearcase) and 1 W10820043 (Basket drive) and 1 285785 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model krff507hps03

Near Euclid, OH 44119

Dan

Job Details: 06/12/2024

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.98oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

FRIGIDAIRE FREEZER

Model AFFU1766DW0

Near Elyria, OH 44035

David R

Job Details: 06/12/2024

"Cc unit not cooling. Found unit not defrosting. Heater shorted the timer. Will need heater and defrost timer. Gave estimate, customer paid svc, do not order parts. ; ordrng 1 5304518034 (Defrost timer) and 1 216730700 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY01

Near Elyria, OH 44035

David R

Job Details: 06/12/2024

"Replaced Control, Condenser Fan, FZ Evap fan assembly, Heater, FZ Bulb. Icemaker cannot be replaced, warped Liner, Liner is non repairable, TL said it looks like someone tried to use and heat up something and got the liner, cannot replace or repair liner. Customer will need to call her warranty company to see what they want to do. As far as cooling, unit is good. We are good on our end. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairview Park, OH 44126

Marie V

Job Details: 06/12/2024

"Cc that the unit was working ok and then unit had the done light red and a humming noise. Plugged in unit, is humming, canceled and ran diag, found error code F3E1 pressure system fault, tested pressure hose, not kinked or clogged. Unit will need new control. ; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Euclid, OH 44123

Dan

Job Details: 06/12/2024

"Part recieved was half a box and empty, reordering ; ordrng 1 W11700916 (Lock)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Rocky River, OH 44116

David R

Job Details: 06/12/2024

"Replaced UI, tested. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Parma, OH 44134

Marie V

Job Details: 06/12/2024

"Replaced latch, tested unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model LSR5132HQ1

Near Willowick, OH 44095

Jason N

Job Details: 06/12/2024

"Cc unit making a buzzing noise, will not cycleSet timer for agitating and then spin, found motor making grinding noise, tub and agitator not moving. Checked under unit, found motor coupling broke. Also during filling, water leaking from outer drain hose, found pinhole in hose. Quoted customer total repair cost.; ordrng 1 285753A (Coupling) and 1 285702 (Drain hose 21)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Willowick, OH 44095

Jason N

Job Details: 06/12/2024

"Cc condensation forming on freezer door gasketConfirmed condensation is forming on the center of the freezer door gasket. Called WP techline, Chris, possible air seeping from liner through mullion. Unplug condenser fan and see if mullion warms up. Can also add silicone to seal liner. Unplugged fan, let run for 15 minutes, mullion did warm up. Plugged fan back in. Added silicon to freezer liner gap. Raised freezer door up 1/4in. Cleaned off mullion, advised customer to monitor."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Euclid, OH 44117

Jason N

Job Details: 06/12/2024

"Cc unit not draining/spinningRan diagnostics, no fault codes. Ran test cycle, all functions passed, no issues found. Advised customer on load sizing and distribution to avoid offbalance issues that will cause the unit to not spin out properly. Unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near Euclid, OH 44117

Jason N

Job Details: 06/12/2024

"Cc unit leaking gas Customer stated the unit was leaking gas, the gas company came out and disconnected gas from unit. Customer then moved the unit outside to the garage. Advised customer unit will need moved back into the house so we can reconnect for the diagnosis. Customer moved unit back into house. Could not reconnect to gas, flex gas line adapter is smashed. Advised customer they will need to purchase a new gas line to connect unit. Found 2 burner valves bent and seized. Preordering valves for install on return visit. ; ordrng 1 WPW10279614 (Valve) and 1 WPW10279615 (Valve)"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Cleveland, OH 44143

Jason N

Job Details: 06/12/2024

"Cc unit front seal coming off and fabric dispenser not workingBellow gasket is wrinkled, this is due to the basket sitting offset in the unit. Pulled top panel, found right side suspension spring broke off. Ordering suspension springs. ; ordrng 1 W11688995 (Valve) and 2 W11314394 (Spring)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRF26DTAL00

Near Cleveland, OH 44121

Jason N

Job Details: 06/12/2024

"Cc unit not dispensing ice, needs auger replacedConfirmed ice dispense does not work, found ice door bracket lever is broken off and not actuating microswitch. Actuated microswitch, ice dispensed. Unit needs ice door bracket replaced. Parts (482722) are discontinued. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near South Euclid, OH 44121

Jason N

Job Details: 06/12/2024

"Cc unit freezing items and not lighting up and no controls Found door switch lever broken off. Replaced door switch using miscellaneous truck stock part. Light and controls responding. Found several gaps in ff door gasket, gasket pulled out in several spots. Used silicone in gasket track to secure gasket. Heated gasket and stretched to ensure good seal to cabinet. Advised customer if intermittent temperature issues continue, try adjusting temperature on control and allow to adjust for 48 hrs and monitor. ; ordrng 1 W11123941 (Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Beachwood, OH 44122

Jason N

Job Details: 06/12/2024

"Cc unit not making ice Ran ice maker diagnostic, found code e5 for ice maker thermistor is bad. Ran test 36 and 37, found ice box fan is not turning on. Unit will need ice box fan replaced. Customer also stated the left deli drawer cover had come off. Found upper right corner is cracked, will not reattach. Talked to BJ, should be able to order under warranty. ; ordrng 1 W10846539 (Fan) and 1 W11176882 (Pan front)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Chardon, OH 44024

Jason N

Job Details: 06/12/2024

"Cc unit not making iceFound ice maker stuck in mid cycle. Tried jumping t to h, motor will not index. Checked door switch, checked good for continuity and power to switch good at 121v. Quoted customer ice maker replacement. Replaced icemaker using truck stock part. Ran icemaker test cycle, unit indexed and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Fairport Harbor, OH 44077

Jason N

Job Details: 06/12/2024

"Cc microwave broil element fell downReplaced boiler element support using customer supplied part. Ran broil test, op test good."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Eastlake, OH 44095

Joe O

Job Details: 06/12/2024

"Cc: not startingFound error codes f7e4(basket reengagement failure). Found unit not shifting. Replaced actuator. Tested. Needs water valve ; ordrng 1 W11513255 (Valve), used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW05

Near Willoughby, OH 44094

Joe O

Job Details: 06/12/2024

Cc: not making ice. Found fill tube frozen. Needs water valve and fill tube; ordrng 1 W11519244 (Inlet valve) and 1 W11181718 (tube-water)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS2

Near Mentor, OH 44060

Joe O

Job Details: 06/12/2024

Cc: error codeReplaced sump assembly. Ran diagnostics test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Mentor, OH 44060

Joe O

Job Details: 06/12/2024

"Installed electrode, and harness. Ran test bake. Still not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEQ1

Near Mentor, OH 44060

Joe O

Job Details: 06/12/2024

"Cc: not coolingFound temps in both compartments at 68 degrees. Compressor overload clicking. Found compressor is not over heated. Compressor will not start. Needs compressorCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSS23HSHECSS

Near Painesville, OH 44077

Joe O

Job Details: 06/12/2024

"Cc: evap frosting overOhmed out heater circuit from control. Element and bimetal check good. Needs controlCustomer does not want to repair at this time Customer stated he would thaw unit if he decides to repair; ordrng 1 WR55X40445 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18KS5AQ0

Near Madison, OH 44057

Joe O

Job Details: 06/12/2024

"Cc: not cooling ff sectionFound temps in ff section at 59 degrees, freezer at 4 degrees. Found evap frosted over. Found bi metal open. Needs bi metalCustomer does not want to repair at this time ; ordrng 1 5303918202 (thermostat,defrost), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Geneva, OH 44041

Joe O

Job Details: 06/12/2024

"Cc: starts then shuts off, shutting off mid cycleFound no stored error codes. Ran diagnostics test cycle. Unit completed cycle. Ran keypad test. Keypad functioning. Started normal cycle. Unit filling and tumbling. Unit started shutting off on cycle selections. Needs uiCustomer does not want to repair at this time ; ordrng 1 W10911042 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mantua, OH 44255

Corina H

Job Details: 06/12/2024

"CC that the unit fills and drains. Confirmed. The drain pump was on when plugging the unit in. Held the start for 10 seconds, drain pump turned off. Started a cycle with normal filled and started to wash. Working as designed. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Rootstown, OH 44272

Corina H

Job Details: 06/12/2024

"CC that there is a grinding noise at the end of the cycle. Ran diag F0e3 Overload, f6e3 Communication Error: ACU Cannot Hear MCU. Found the screw to the rotor and stator loose. Used loctite on the screw."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Kent, OH 44240

Corina H

Job Details: 06/12/2024

"CC that there is a rattling noise. Confirmed. Found the damper rattling when opening and closing. The led lights are not working. Will need a new damper and the lights. ; ordrng 1 WPW10479155 (Damper) and 1 W11683242 (Led light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Streetsboro, OH 44241

Corina H

Job Details: 06/12/2024

CC that the unit is not turning on. Confirmed. Found the ground wire with the neutral wire. Connected the cord correctly. Proper power. Removed the control and is not waking up. Found the neutral connector not plugged firm on the control. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV06

Near Beachwood, OH 44122

Corina H

Job Details: 06/12/2024

Customer stated the water was still leaking. Found a small drip on the John guest fitting for the ice maker. Replaced the fitting from t/s. Tested. Opt test ok. Advised cust to replace the saddle valve with an inline valve and to replace the plastic waterline with a braided flex or copper. ; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near South Euclid, OH 44121

Manny

Job Details: 06/12/2024

"Cc unit not cooling again, verified and evap cover in frost again, heater is open and thermal fuse open and no voltage from to heater connection, unit needs control heater and harness; ordrng 1 W11545823 (Harness) and 1 WP2323198 (defrost heater) and 1 W11449482 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland Heights, OH 44121

Manny

Job Details: 06/12/2024

"Cc unit not cooling, verified and compressor rattling, verified with killawatt and pulling 0.4amps unit need evaporator and compressor, spoke to AP she said we need pop verify seal system repair is covered, gave customer estimate, theyll reach out to Wpl to check on the warranty, stated they moved here in 2022 and the unit was brand new. ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model RF365PXMW 2

Near Lakewood, OH 44107

Manny

Job Details: 06/12/2024

"Cc 2 burners not working, verified and burners not inserted all the way in the receptacle, reinsert and good. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Cleveland, OH 44111

Manny

Job Details: 06/12/2024

"Cc unit just buzzing, verified and unit drain pump is seized up, unit needs drain pump replaced. This is a landlord unit, landlord not answering call or text, tenants have no way to pay they said they have the landlord call us and take care of payment.; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.12763K312

Near Parma Heights, OH 44130

Bill

Job Details: 06/12/2024

"Cc rack broken, confirmed cc. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 W10712395 (Adjuster kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Parma Heights, OH 44130

Bill

Job Details: 06/12/2024

"Changed latch, and strike. Ordered new panel, and door parts, due to possibility of flex in metal and plastic as discussed with W.P. Tech line last visit. Office to follow up as parts are out of stock.; ordrng 1 WPW10650837 (Front panel) and 1 W11316776 (Door inner) and 1 WPW10208263 (Glass) and 1 WPW10424239 (Door outer) and 1 W10908007 (Badge)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44109

Bill

Job Details: 06/12/2024

"Cc unit not continuing load and flashing lights, confirmed cc. Error code f8e1 long fill, found drain line running across floor to drain. Explained to customer how that will trigger a code and that it should be routed up to the sink. Customer took care of that. Tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Cleveland Heights, OH 44118

Bill

Job Details: 06/12/2024

"Took standing pressure low side 5 in vac high side 5 in vac, plugged unit in found low side in a 20 in vac and high side at 20 psi drawing .40 amp and 42 watts. Unplugged unit and charged with 180 psi of nitrogen, Found two small leaks at the filter dryer, released the nitrogen. Replaced filter dryer, charged to 230 psi. No leaks found. Vacuumed system to 30 in vac for 30 min, recharged system with 1.5 oz of r600 refrigerant. Advised customer to monitor.; used 1 504-621-4017W11109499 (Filter dryer) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS21

Near Pepper Pike, OH 44124

Bill

Job Details: 06/12/2024

"Customer brought to my attention that the new part numbers matched the other fan part numbers that I had replaced. Confirmed what the customer was telling me, called W.P. Tech line and spoke with Jake. Filled Jake in with the new information, unit is being sent up for review."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Bedford, OH 44146

Bill

Job Details: 06/12/2024

"Cc odd noise, confirmed cc via video. Found that bolt holding rotor in place was loose, tightened bolt. Tested opt test good."

We serviced a

FRIGIDAIRE DRYER

Model FER311FS0

Near Mentor, OH 44060

Dan

Job Details: 06/12/2024

"No adult at the home, customer will need rescheduled ; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRB

Near Mentor, OH 44060

Dan

Job Details: 06/12/2024

"Installed new ice maker, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Mentor, OH 44060

Dan

Job Details: 06/12/2024

"Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 51 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 W11574734 (Compressor) and 1 W11504445 (Lok ring) and 1 W11504447 (Lok ring) and 1 W11504431 (Lokring) and 1 W11504415 (Lokring) and 1 W11506621 (Lokring) and 1 W11506635 (Lokring)"

We serviced a

GE REFRIGERATOR

Model GFE26GSKBSS

Near Mentor, OH 44060

Dan

Job Details: 06/12/2024

"Installed fresh food section evaporator fan and software update, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Rocky River, OH 44116

David R

Job Details: 06/12/2024

"Replaced badge, good Op Test Ok."

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

David R

Job Details: 06/12/2024

"Cc while using the lower oven, stopped heating. Found another blown fuse, has one on surplus. Replaced. Checking notes, this is the 8th time the fuse has been replaced. Calling TL document that something has to be defective. Fuse was blown, replaced. TL documented. ; used 1 WP3196548 ( Fuse) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Cleveland, OH 44134

David R

Job Details: 06/12/2024

"Cc unit banging in spin. Customer said unit went off balance as well. In diagnostics, off balance and overload code. Ran diagnostics, no banging or anything. All sounds normal, no banging. Unit on right side is on blocks, to offset floor dipping. Unit tub is leaning slightly to left. Adjusted leaving. Putting towels in to duplicate load, water on towels. Putting on a full Drain/Spin cycle, 21 mins. No banging. Called TL, 7739283178. Went over parts replaced, over error codes, mentioned that dryer is right next to washer, could be sending vibration off dryer as well but unit as of today is not doing that. It is functioning correctly. Advised and went over loading with customer, went over moving dryer and giving washer space so when it does spin nothing else is happening. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Olmsted Township, OH 44138

David R

Job Details: 06/12/2024

"Replaced switch. Tested. All lights work, good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Olmsted Township, OH 44138

David R

Job Details: 06/12/2024

Replaced latch and bezel. Tested. All functions good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Wellington, OH 44090

David R

Job Details: 06/12/2024

"Cc unit leaking, water under washer, carpet on floor and basement. Pulled unit away from wall to look behind. Water is leaking from hose at Hot Water to unit, took pics. Water leaking and running down the back of unit. Shut off Hot Water, took off Hose and reconnected it, good no more leaks from there. Thats what could have been causing leaks and traveling. Have unit 2 ft away from wall, running unit with bigger amount of water inside tub to test out. So far no leaks seen coming from under unit, all dry. Unit is good. Fixed where the hose was not in correct position. Installers put hose on incorrectly. Now unit is good. Customer can take pics for documentation if needed for insurance. Unit is good, Op Test Ok."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Strongsville, OH 44136

Marie V

Job Details: 06/12/2024

"Cc that unit was working and then stopped cooling. Confirmed unit temp is 80*. Compressor is clicking. Used kill a watt meter reading 5 amps. Check winding, one is reading 11 the other is open. Will need compressor ; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Coupler) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Strongsville, OH 44149

Marie V

Job Details: 06/12/2024

Cc of a noise when unit is on high heat. Confirmed noise. Is a squeaky noise coming from side panel. Took apart adjusted screws. Still making noise. Found side panel was rubbing with front panel. Adjusted. Op test ok

We serviced a

AMANA WASHER

Model WTW6157PB0

Near Elyria, OH 44035

Marie V

Job Details: 06/12/2024

"Ran entitlement 08/18/2023. Cc that unit did not spin the clothes out. Ran diag found error code f0e3 over load and f8e1 long fill. Stared u it, found cold water off, turned back on and tested unit. Is working properly advised cust load size. Op test ok"

We serviced a

GE REFRIGERATOR

Model ZIC360NNBRH

Near Lakewood, OH 44107

Angel

Job Details: 06/12/2024

Replaced evaporator fan made sure it was running opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt311fzdz05

Near Lakewood, OH 44107

Angel

Job Details: 06/12/2024

"Cc that inlet valve is leaking when calling for water. Confirmed leak, replaced inlet valve tested to make sure it wouldnt leak opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Olmsted, OH 44070

Angel

Job Details: 06/12/2024

Cc that unit is not wanting to start only powers on and wont drain. Verified and found one of the drain pump wires broke on harness. Had harness from surplus replaced it tested unit opt test good.; used 1 W11643701 (Harness) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lorain, OH 44052

Angel

Job Details: 06/11/2024

Took pics for warranty approval.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Brooklyn, OH 44144

Manny

Job Details: 06/11/2024

"Cc unit not making ice, verified and ice in the ice container and icemaker full, ran harvest test and good, advise customer that the unit takes 3 hours per tray and depending on the amount they use it might seem like unit its never making ice. Unit working as designed, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Atwater, OH 44201

Corina H

Job Details: 06/11/2024

Called t/l adjust the drier to a 75* angle and the wrap tape around the line to the condenser. ; used 1 Wp2158826 (Damper) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Streetsboro, OH 44241

Corina H

Job Details: 06/11/2024

Replaced the spray arm. Ran a calibration. Opt test ok.

We serviced a

ELECTROLUX DRYER

Model EFMG627UIW1

Near Kirtland, OH 44094

Joe O

Job Details: 06/11/2024

"Installed belt, pulley, and spring. Tested. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Grafton, OH 44044

David R

Job Details: 06/11/2024

"Cc unit agitator broke apart. Found agitator screw came loose and then agitator components fell off and apart. Put some lock tight on screw, put everything back in correctly. Tested. Good. Agitate and Spin are good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED6120HC2

Near North Olmsted, OH 44070

David R

Job Details: 06/11/2024

"Replaced control, harness and sensor electrodes. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Brook Park, OH 44142

David R

Job Details: 06/11/2024

Cc asking about the condensation building up under shelves. Went over temp with customer. How to change the settings. Also advised that more items are needed in fridge as well. Other wise the cold air will cling to the shelving. Unit is good. Op Test Ok.

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