Service History 152 - Fred's Appliance

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Westlake, OH 44145

Angel

Job Details: 08/03/2022

Cc that the lower oven will not heat after doing a self clean cycle. Tested unit and it would not heat. Removed unit from spot tested the thermal fix for the lower oven and it was open will need thermal fix replaced. Ordering part.; ordrng 1 W11165152 (Thermal fix lower)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Parma, OH 44129

Angel

Job Details: 08/03/2022

Cc that unit got stuck at a spin cycle and that it would go and stop and start again but it only did it once since after he unplugged it and reseted it. So I ran diagnostics and there were no error codes stored ran a test cycle and everything passed perfectly ran a calibration and passed as well. Called AB for second opinion and stated that if I cant find an issue ask customer to monitor and if anything to call back but unit as of now is working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon, OH 44011

Marie V

Job Details: 08/03/2022

"Cc that the unit makes a noise while spinning. Confirmed, comes from gearcase. Tilted unit, nothing loose. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11550891 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Atwater, OH 44201

Brian M

Job Details: 08/03/2022

Cc no cool Found compressor windings open Needs compressor and filter drier ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (DRIER)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/03/2022

Customer to reschedule unit is tucked into flooring and I can not remove it ; saved tckt

We serviced a

WHIRLPOOL ICEMAKER

Model GI15PDXZS1

Near Cleveland, OH 44111

Gabriel P

Job Details: 08/03/2022

Replace all parts opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, OH 44077

Dan H

Job Details: 08/03/2022

"Installed new gearcase, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHV

Near Painesville, OH 44077

Dan H

Job Details: 08/03/2022

"Installed new doors, op test good, customer recieved fresh food section door handle and needs freezer section door handle ; ordrng 1 W11129821 (Handle)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Painesville, OH 44077

Dan H

Job Details: 08/03/2022

"Installed new heater, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Painesville, OH 44077

Dan H

Job Details: 08/03/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, OH 44137

Corina B

Job Details: 08/03/2022

CC that the ff is not cooling. Confirmed. Found the evap fan not running. Will need a new fan and control. ; ordrng 1 WPW10464673 (Evaporator fan) and 1 W11035836 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Olmsted Township, OH 44138

David R

Job Details: 08/03/2022

"Cc unit not washing. Error codes 4/3, 6/1, 7/2. Getting 120 to motor, bad motor. Let customer know. Customer paid SVC only. Does not want repair at this time. Do not order parts ; ordrng 1 W10861526 (Pump wash motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW00

Near Brook Park, OH 44142

David R

Job Details: 08/03/2022

"Cc unit was cooling and freezing for 1-2 days, both sections were working good. Then stopped. Both sections high 60s. Took pressures. Low reading 30in vacuum and high side a 0psi. Took bubble solution and did nitrogen at 140-150 psi, checked all lines, let pressure sit for 20 mins, no decrease of pressure, staying steady, no leaks on outside. Called techline, same file number. Techline said shradder valves bad. Replace with new ones from drier t/s., vacuum pump, charge 5g 134a. Customer to monitor. Op Test Ok. ; used 2 WPW10143759 (DRIER) from stock"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model lffh17f7hwb

Near Avon, OH 44011

Marie V

Job Details: 08/03/2022

"Replaced control, also showed cust scratched door while taking board out. Cust said thats ok, thanks for telling."

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Gates Mills, OH 44040

Jason N

Job Details: 08/03/2022

Cc unit frosting up in freezerConfirmed frost building up in upper section on freezer. Found large gap on upper right corner of freezer door gasket. Heated gasket and stretched to mate to cabinet. Cleared frost from freezer section. Op test good.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Rocky River, OH 44116

Marie V

Job Details: 08/03/2022

Cc that the unit is making a loud noise. Confirmed. Found blower wheel broken its stripped out. Will need motor as well. ; ordrng 1 W11549461 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, OH 44137

Corina B

Job Details: 08/03/2022

"CC that the unit is missing a shelf. Confirmed. Fz 1 ff 43. Advised cust that shelves are cosmetic. Gave price on shelf. Opt test ok ; ordrng 1 WPW10486290 (Shelf), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Middleburg Heights, OH 44130

David R

Job Details: 08/03/2022

"Cc unit not cooling. Ice bulging up in FF. Found control not sending power for defrost. Ordering control, heater, thermistor and harness to replace. * 2 job count ; ordrng 1 W11546681 (Harness) and 1 W11546610 (Heater) and 1 W11566891 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44109

Angel

Job Details: 08/03/2022

"Cc that unit is leaking underneath and customer stated it was leaking oil and that some times he has to play with the latch to get it to activate. Looked underneath unit and it has been leaking water and oil from gearcase. Unit will need gearcase, belt, capacitor, and cam will order latch since issue customer is having and ordering wash plate because i had to hit it to get it out and scraped it a little. Ordering parts.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W11307244 (Latch) and 1 W10846191 (Wash plate) and 1 W10772621 (Screw)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44103

Joe O

Job Details: 08/03/2022

Cc: not advancing through cyclesFound error codes f9e1(not draining) fae2(vent wax motor electrical problem). Canceled cycle unit drained. Ran diagnostics test cycle. Advised customer on soap usage. Potential over heating drain pump. Replaced drain pump. Ran test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS01

Near Pepper Pike, OH 44124

Manny

Job Details: 08/03/2022

"Cc that unit never made ice, verify and ice maker has no water, pull ice maker out and good voltage, ran harvest test from T to H and nothing checked voltage from N to L and no voltage present at the ice maker, unit needs ice maker replaced. Ordering ice maker. Customer wants first appointment of the day on return visit.; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44111

Angel

Job Details: 08/03/2022

"Cc that unit was making loud scraping sound and not cooling properly. When I arrived Unit was running took temperatures and freezer was at 0* and ff section was at 38* took off evaporator cover to see if evaporator was good and it was as soon as I took off the cover the unit went into a defrost and heater was working perfectly. Explained to customer it could of been that the door was propped open on one side causing warm air to get in building up frost around fan and making it rattle and scrape or it couldve been a defrost issue but as of now the unit is showing me that its working as should fans,compressor and heater are perfectly functioning explained to employee at rent a center to monitor for now and to leave it plugged in and if anything to give us a call back but as of now I cant find any issues with unit. Opt test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Rocky River, OH 44116

Angel

Job Details: 08/03/2022

Cc that unit was not making ice and some of her food is freezing on back of unit. Verified ice maker and found fill tube frozen steamed out fill tube and ordering the inlet valve temperature was a little low for the fresh food section it was at 34* and it was set at 40* so ordering thermistor as well. Ordering parts.; ordrng 1 5304529533 (Valve) and 1 5303918775 (Thermistor)

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLSS2

Near Cleveland, OH 44143

Jason N

Job Details: 08/03/2022

Installed wheel and rack stop.

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Painesville, OH 44077

Jason N

Job Details: 08/03/2022

"Cc unit not powering on or intermittent powering on by itselfCustomer stated unit will intermittently make power up tones. On one occasion the unit would not power on at all, customer has to flip breaker off for awhile and turn back on to get unit to power on. Unit is powering on properly at this time, advised customer most likely main board issue will cause this. Ordering main board. ; ordrng 1 WD21X24902 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44120

Joe O

Job Details: 08/03/2022

"Cc: not coolingFound temps in ff section at 70 degrees. Freezer at -1 degree. Found frost build up around evap fan. All gaskets sealing. Unit has good frost pattern. Evap fan not running. Needs evap fan motor and bladeCus contacted rent a center. Rent a center to send documents. Advised customer office will contact if they do not receive documents for svc. And will contact to reschedule if they do.; ordrng 1 WPW10464673 (motor-evap) and 1 WP2163777 (blade-fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5540SQ0

Near Bedford, OH 44146

Manny

Job Details: 08/03/2022

"Cc unit not drying, found element broken, replaced element, opt test ok; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Maple Heights, OH 44137

Manny

Job Details: 08/03/2022

"Cc unit not cooling, stated hears the compressor coming on for a few second then shuts off, took temps 69 in fz and 78pull unit out and heard compressor kick in the shut off, connected unit to killawatt and unit pulling 13.5amps, used a surplus start device I had my cfc toolbag unit kicked in and pulling 1.75amps left start device on, unit is cooling good frost pattern, advise customer to allow 24 hrs for temp to equalize.; ordrng 1 WPW10197428 (start relay)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Solon, OH 44139

Brian M

Job Details: 08/03/2022

Cc unit will not agitate Found unit functioning properly Leveled unit Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 08/03/2022

Found cabinet damage ordering ; schdld next appmnt for 8/10 WED !

We serviced a

GE WASHER

Model GUD27GSSJ1WW

Near Chesterland, OH 44026

Dan H

Job Details: 08/03/2022

"Found wire ripped out of speed sensor, unit needs new speed sensor ; ordrng 1 WL49X20360 (Speed sensor)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Lakewood, OH 44107

Marie V

Job Details: 08/03/2022

"Cc that the unit stopped cooling. It started freezing food in fresh food section and then not cooling. Took temps 45* fresh food and. 55* at the freezer. Removed panel and found big block of ice in the back. Unit is leaking refrigerant. Unit will need evaporator, compressor and filter drier. Compressor is covered under 10year extended warranty. Cust will call Maytag see if they help with repair. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/03/2022

"Took POP. Cc that the unit is not washing clothes and not spinning sometimes. Ran diag , found error code, f7e6 motor fault. Found shifter off place. Replaced from T/s. Tested unit. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Westlake, OH 44145

Gabriel P

Job Details: 08/03/2022

"Found evaporator frosen with ice not going to defrost ordering,parts needed but part is out of stock office reach customer when part is found,opt test ok ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Chesterland, OH 44026

Dan H

Job Details: 08/03/2022

"Customer complaint that dispenser door is not staying shut, installed new dispenser, op test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/03/2022

"Replaced UI, control, gearcase, rotor and agitator. Ran calibration and auto test, leveled unit, advise cust to download maytag app to connect unit to WiFi. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model M1TXEGMYW01

Near Painesville, OH 44077

Jason N

Job Details: 08/03/2022

"Cc unit ff section not coolingFound no airflow to ff section. Evaporator fan not running in freezer. Found fan motor seized up, will need replaced. Replaced fan motor using truck stock part. Airflow restored to both sections. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Middleburg Heights, OH 44130

David R

Job Details: 08/03/2022

"Called techline for no cool issue been having since first got it. While running 12 inch vacuum low side, 90 high side. Techline did not like numbers, could indicate a leak happening. Took off evap, checked lines, no leaks from outside. Can hear a slight sizzle of nitrogen, inside leak.Called and spoke to techline. Techline putting up for review. Will contact customer. Gave customer file number as well. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Solon, OH 44139

Corina B

Job Details: 08/03/2022

CC that the unit shelf is peeling the wood laminate and the ice maker is loud when filling. Confirmed on the shelf. No unusual noise for the water valve when filling. Reached out to AB on the peeling. Advised cust to reach out to whirlpool to get an authorization.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Seven Hills, OH 44131

Manny

Job Details: 08/03/2022

Replaced heater opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/03/2022

"Cc: error codeFound drip tray under unit full of water. Cleared water. Ran test cycle, with no detergent. Could not duplicate issue. Advised customer detergent could cause over suds, causing unit to leak. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC0

Near Perry, OH 44081

Jason N

Job Details: 08/03/2022

"Cc unit not going through spin and rinse cycle, UL code comes up Ran test cycle, basket took awhile to float before disengaging from hub. Checked under unit, found water/grease has been running through seal and bearings and is being spun out under unit. Unit needs bearing kit for failed seal and compromised bearings. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing kit)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/03/2022

Cc off balance Followed service bulletin Advised to watch

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Bay Village, OH 44140

Angel

Job Details: 08/03/2022

Cc that the hot water hose blew up spraying water everywhere and after that the washer started acting funny and working half of the time. Took off console and found that the water got to the controls causing damage unit will need control board and console replaced because of the water damage. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11419171 (Control board) and 1 W11478526 (Ui)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW0

Near Strongsville, OH 44136

David R

Job Details: 08/03/2022

"Took pics of where damaged on cook top. Drip bowl, receptacles, cooktop, coil. All damaged and need replaced. Also replacing switch as well. Ordering coil, pan, switch, receptacle, cooktop.; ordrng 1 WPW10196405 (Drip bowl) and 1 W11396790 (Coil) and 1 814399 (Receptacle) and 1 WP3149400 (Switch kit) and 1 8195532 (Cooktop)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Solon, OH 44139

Corina B

Job Details: 08/03/2022

"Cust showed pop, sent pic. CC that there is a vibrating noise when its running. Heated both ovens to 350* no noises. Working as designed. Opt test ok"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/03/2022

"Call whirlpool for assistance they want me to replace top switch and motor customer has extended warranty through best buy she going to give estimate to then ; ordrng 1 WP777811 (Dir switch) and 1 W10439651 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Manny

Job Details: 08/03/2022

"Cc unit goes into sensing and water comes in then stop no wont do anything for a while, ran diagnostics no codes found, ran normal cycle opt test ok, explain to customer that if she presses the start button only once while the unit was off the unit will just power up but wont start unless the start button is pressed again, explain any time that any of the LEDs is flashing means there is either an error, the unit is on pause or the cycle hasnt started yet, she stated thats not on the owners manual. Unit is working as designed, opt test ok"

We serviced a

GE REFRIGERATOR

Model CFCP1NIZASS

Near Beachwood, OH 44122

Joe O

Job Details: 08/03/2022

"Cc: not cooling properlyFound temps at 13 freezer and 58 ff section. Damper open, evap fan blowing, compressor running. Pulled evap cover. Found no frost build up or frost pattern on evap. Needs compressor, evaporator and drierCustomer does not want to repair at this time3 job count if customer decides to continue; ordrng 1 WR85X10087 (low side asm) and 1 WR87X20798 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Madison, OH 44057

Jason N

Job Details: 08/03/2022

"Cc unit clock button does not workConfirmed clock button is not responding. Unit needs control. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11548749 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEE01

Near Conneaut, OH 44030

Dan H

Job Details: 08/03/2022

"Customer complaint that unit is not making ice, found ice maker fill line frozen, fill tube heater is receiving 120vac , unit needs new heater; ordrng 1 W11087201 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Brecksville, OH 44141

Marie V

Job Details: 08/03/2022

Ordering control correct control board. Part is cheaper. Brought new part for return. ; ordrng 1 WPW10675033 (Control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/03/2022

Customer showed pop Took pic Cc unit seems loud Found unit operating as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Avon Lake, OH 44012

Angel

Job Details: 08/03/2022

Cc that unit was overflowing with ice. Verified and found ice maker arm was not inserted on one side causing the icemaker not to know when its full with ice already. Inserted arm back in place tested. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Royalton, OH 44133

David R

Job Details: 08/03/2022

Cc unit squeaking. Worn idler. Replaced dryer kit from t/s. Tested. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Aurora, OH 44202

Corina B

Job Details: 08/03/2022

"CC that the unit heat and stops. Confirmed. Found the gas valve turns on once and does not turn back on. The igniter turns on and shuts off, there is a rattling noise when the igniter turns on and stops when the igniter turns off. Will need a gas valve. ; ordrng 1 280119 (Gas Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 11065132411

Near Elyria, OH 44035

Gabriel P

Job Details: 08/03/2022

"Found fuse open replace from t/s opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Parma, OH 44134

Manny

Job Details: 08/03/2022

"Cc handles are loose and looks like they put different screws in the Ff one, verified and handles are loose and have mixed and match screws, replaced handles opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMBB01

Near Painesville, OH 44077

Joe O

Job Details: 08/03/2022

"Cc: not cooling freezer sectionCustomer stated compressor running continuously since Thursday. Found temps in freezer at 46 degrees, ff section at 52 degrees. Compressor running upon arrival, partial frost pattern. Compressor loud, pulling 1.3 amps. Needs compressorCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Madison, OH 44057

Joe O

Job Details: 08/03/2022

"Cc: leakingFound some condensation build up on mullion rail. Found water pooling under crisper. Found leak coming from water valve. Needs water valve. Only charging partial labor, due to recently being out; ordrng 1 WPW10312696 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/03/2022

"Customer complaint that unit is not dispensing fabric softener, found water standing in dispenser, cleared dispenser, good flow through dispenser, ran test cycle, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBWW

Near Middlefield, OH 44062

Brian M

Job Details: 08/03/2022

Cc unit leaking Found drip pan clogged Cleared pan OP Test Ok

We serviced a

MAYTAG WASHER

Model MHWE200XW00

Near Avon Lake, OH 44012

Angel

Job Details: 08/03/2022

"Cc that unit was leaking underneath. Verified and found that the bellow is ripped causing it to leak underneath when washing clothes will need bellow replaced. ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Strongsville, OH 44136

David R

Job Details: 08/03/2022

"Cc unit was not making ice for a week, recently started and has a full bin. Temp checks good in both sections. FZ a little higher, around 3-5*. Found FZ door left open causing frost build up on right some and some in back. Cleared, advised customer to make sure door is being closed all the way. Ran diagnostics, all thermistors check good. No ice maker error codes. All fans are good and working. Icemaker has ice inside, cycled and dumped. Ran a 57/58 test, icemaker reached home position. Test 45, called for water, no problems. Cut off power for 2 mins to reset unit. As of today icemaker is working correctly. Good, Op Test Ok."

We serviced a

KENMORE WALL OVEN

Model 79049533313

Near Brecksville, OH 44141

Marie V

Job Details: 08/03/2022

"Replaced convection fan for upper oven. Preheated to 350*, no noises. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near University Heights, OH 44118

Manny

Job Details: 08/02/2022

"Unit had standing water, had to manually drain it since I havent received my new shopvac, Replaced pressure switch and drain pump #W10605427 (provided by customer that wpl sent her), ran diagnostics and drain and spin unit draining properly, advise customer to run a clean cycle with either white vinegar or afresh to get rid of the smell. opt test ok"

We serviced a

WHIRLPOOL WASHER

Model CAM2761KQ0

Near Austinburg, OH 44010

Dan H

Job Details: 08/02/2022

"Customer complaint that unit is not spinning, started normal wash cycle, unit filled agitated and spun, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Elyria, OH 44035

David R

Job Details: 08/02/2022

"Steamed all ice. Replaced heater, control, harness, thermistor, fan. Ran diagnostics. Heater coming on. Give 24 hrs to return to normal temps and. 24-48. Full bin of ice. Left towels down for if any leftover water on floor. Let know know. Good Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Bay Village, OH 44140

Angel

Job Details: 08/02/2022

Cc that unit is not heating. Ran diagnostics and ran a test cycle to verify functions for the unit and checking on the heater and unit is running and heating perfectly. Recommended customer since this is a plastic tub to run hot water in sink before starting unit and always use rinse aid and the extended heat dry. Unit working as designed. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Elyria, OH 44035

Marie V

Job Details: 08/02/2022

"Replaced heater. Tested unit. No leaks, op test ok"

We serviced a

MAYTAG DRYER

Model Med5500fw0

Near Geneva, OH 44041

Dan H

Job Details: 08/02/2022

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Chardon, OH 44024

Jason N

Job Details: 08/02/2022

"Cc unit not agitating or advancing cycles. Ran diagnostics found f7e1 for shifter fault. Ran shifter test, shifter is working but found cam/pulley is melted and damaged so it will not shift. Replaced cam using customer supplied pre Id part. Ran multiple tests on unit to identify cause of damaged pulleys. Noticed on spin tests that the basket is wobbling more so then normal. Looks to be a slightly bent or misaligned drive shaft which would be causing excessive wear on splutch components in a spin. Ordering gearcase. ; ordrng 1 W11449840 (Gearcase) and 1 W11551646 (Nut)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Lakewood, OH 44107

Angel

Job Details: 08/02/2022

Cc that unit will not heat. Verified power and L1 to neutral has 120vac but L1 to L2 has 101vac and L2 to neutral has 14vac customer will need an electrician to verify outlet. Unit is fine. Opt test ok.

We serviced a

KENMORE DRYER

Model 110.87892601

Near Painesville, OH 44077

Joe O

Job Details: 08/02/2022

Cc: not startingFound thermal fuse open. Replaced thermal fuse. Op test ok; used 1 3392519 () from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Joe O

Job Details: 08/02/2022

Installed motor and capacitor. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Conneaut, OH 44030

Dan H

Job Details: 08/02/2022

"Customer complaint that unit started on it own, unit is in continuous drain, unable to cancel, unable to run diagnostics, unit needs new control; ordrng 1 W10671342 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Berea, OH 44017

Marie V

Job Details: 08/02/2022

"Cc that the unit does not starts. Tuned unit on, started a load, pass. Ran diag, no error codes. Tried different cycle. Pass. Asked cust to try . Works good. Unit is working properly at this point."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Royalton, OH 44133

Marie V

Job Details: 08/02/2022

"Cc that the unit was not draining and it stopped mid cycle. Tried to do another load and it did not worked. Ran diag found error code f9e1 drain pump system error . Ran auto test unit started filling up and then stopped. Does nothing. Tried rebooting, running factory calibration, still did not worked. Unit will need main control and drain pump. Cust will call Maytag. Brought part for return. ; ordrng 1 W11543994 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near North Royalton, OH 44133

David R

Job Details: 08/02/2022

"Customer had questions for auto fill and deep water. No error codes, ran calibration and diagnostics, good. Went over owners manual, normal cycle will only work and auto default to auto sensing. To show that deep water is working, ran a auto sensing Bulky/Sheets. Marked line with tape and show where it is vs Deep water wash option. Showed customer both set points. Just advised of making sure to evenly distribute clothes and use correct cycle, no overloading. Unit is good. Op Test Ok."

We serviced a

FRIGIDAIRE WASHER

Model GIWS1339ES1

Near Madison, OH 44057

Brian M

Job Details: 08/02/2022

Cc unit not draining Found drain pump damaged Customer wants to look online for her own parts. Will call and schedule if she finds it ; ordrng 1 137221600 (pump) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mantua, OH 44255

Brian M

Job Details: 08/02/2022

Cc unit seemed like it was over filling with bulky cycle Ran auto no issues found Ran bulky settings Unit is functioning properly and filling up accordingly to user manual Advised on settings and pointed customer in the right direction to get a print out of cycle selection guide because unit does not come with one

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Ravenna, OH 44266

Brian M

Job Details: 08/02/2022

Cc unit not spinning out properly Found error for long drain Found debris in filter Cleaned debris Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Parma, OH 44134

Gabriel P

Job Details: 08/02/2022

"Replace gasket and washer,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Highland Heights, OH 44143

Corina B

Job Details: 08/02/2022

"Used nitrogen did not find a leak. Replaced the drier and ff evaporator used nitrogen, no leaks. Vacuumed the unit wait 15 minutes. Turned off vacuum waited 10 minutes low side is 20 vacuum was in a 30 vacuum when done vacuuming. called t/l isolate the high side and the low side. Unit went into vacuum. Called t/l drew unit is non repairable"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Highland Heights, OH 44143

Corina B

Job Details: 08/02/2022

"Cust showed pop, sent pic CC that the unit is leaking. Confirmed. Found the water leaking on the left side. Door do not have pressure on the left side. Replaced the gaskets. Started a rinse cycle. Opt test ok ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model Mvwb835dwo

Near Kent, OH 44240

Brian M

Job Details: 08/02/2022

"Cc of noise then unit stopped working Found gearcase leaking water, clutch, rotor and stator damaged And wash plate wont move ; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10902814 (washplate) and 1 SHIPPING (shipping and handling)"

We serviced a

MAYTAG WASHER

Model MVWB855DC1

Near Kent, OH 44240

Brian M

Job Details: 08/02/2022

Installed control and ui OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near North Royalton, OH 44133

David R

Job Details: 08/02/2022

"Customer had question on unit, old washer was over 20 years old. Had questions on functions and options. Went over all functions and customer can refer to owners manual if needed. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/02/2022

"Cc that the ice maker is not working. Confirmed. Found ice maker stuck. Is getting 117v from L to H. Tried to jumpstart, failed. Took temps 1* freezer 35* fresh food and 15* in once maker box. Replaced ice maker from T/S. It cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Andover, OH 44003

Dan H

Job Details: 08/02/2022

"Customer complaint that unit is not completing cycles, ran diagnostics found f7e9(locked rotor), f4e1(heater stuck on), f0e3(overload), f7e3(motor drive module over current), f6e2(miscommunication ui cannot hear acu), and f2e1(stuck key) error codes, found water leaking passed tub seal into motor and rotor, motor harness shorted and burned, unable to remove wash plate, unit needs new gearcase, wash plate, motor, rotor , clutch, slider, harness, and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl) and 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11409746 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44102

Angel

Job Details: 08/02/2022

Replaced heater tested unit to make sure there were no leaks and everything functions properly. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Highland Heights, OH 44143

Corina B

Job Details: 08/02/2022

CC that there is a vibration. Confirmed. Found the freezer fan vibrating. Readjusted the freezer fan. No vibrating noise. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF0

Near Jefferson, OH 44047

Dan H

Job Details: 08/02/2022

"Customer complaint that ice maker is not working, humming noise, frost in freezer section , doors are sealing, ice maker cycled and filled, no unusual noises heard, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH

Near Lakewood, OH 44107

Angel

Job Details: 08/02/2022

Cc that unit was not heating when she used it. She had unit running before i got to home and it was finished with the cycle when I arrived and it was heating perfectly noticed shes not using rinse aid. She had some rinse aid so I showed her how to fill it up and how it functions. Also recommended her to run the hot water in her sink before starting dishwasher. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Geneva, OH 44041

Dan H

Job Details: 08/02/2022

"Customer complaint that upper rack will not pull out, confirmed, found adjuster wheel jammed under track,, no damage, corrected, op test good"

We serviced a

KENMORE DRYER

Model 110.s79s0100

Near Lakewood, OH 44107

Angel

Job Details: 08/02/2022

Cc that dryer is loud when operating. Confirmed turned on unit and it started rattling. Took apart and found one of the rollers bearings worn replaced rollers with repair kit so it got new belt and pulley as well tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 08/02/2022

"Cc that blower wheel was broken and that this is the 4th time its broken since 11/09/21. Took apart unit and confirmed blower wheel was cracked again could not see any obstructions but did notice that the blower wheel was hitting the seal probably from being cracked and going off balance. Recommended customer to get motor and blower wheel replaced because motor could be causing the issue but she stated that she will either do the blower wheel or just get a new one and explained to her that i do not guarantee that it will not crack again if motor is not replaced. Gave her estimate with motor and blower wheel but she stated she will rather go out and shop around for a new dryer. Charged service call.; ordrng 1 WP697772 (Blower) and 1 W11126010 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model dv42h5200Ew/A3

Near Perry, OH 44081

Dan H

Job Details: 08/02/2022

"Installed new thermostat and thermal cut off, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Painesville, OH 44077

Dan H

Job Details: 08/02/2022

"Customer complaint of scratch on cabinet and freezer section door and pin holes in fresh food section door liner, took photos, called whirlpool techline spoke to Ed , documented ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Cleveland, OH 44110

Corina B

Job Details: 08/02/2022

CC that there is frost and ice on the top of the freezer. Confirmed. Found the freezer door sagging. Raised the door with washers. Used silicone around the ff section. Opt test ok ; used 3 WP487576 (NYLON SHIMMING WASHER) from stock

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