Service History 152

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Painesville, OH 44077

Joe O

Job Details: 06/06/2023

Cc: freezer door seal not staying in doorFound the door does not have a deep enough grove to hold the gasket. Needs freezer doorOffice to reschedule ; ordrng 1 LW10638683 (dor-fip)

We serviced a

GE REFRIGERATOR

Model TBX22VIBLRWW

Near Perry, OH 44081

Dan H

Job Details: 06/06/2023

"Customer complaint that unit is not cooling, freezer section temperature at 12 degrees, fresh food section temperature at 63 degrees, found evaporator frozen solid, found defrost thermostat open, I would advise that they do not repair though, compressor sounds like its full of gravel; ordrng 1 WR50X10010 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Strongsville, OH 44136

Manny

Job Details: 06/06/2023

"Cc unit has no power verified and unit not turning on but lets me in diagnostics; ordrng 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KGRS505XSS00

Near Strongsville, OH 44149

Angel

Job Details: 06/06/2023

"Cc that both ovens on unit were not preheating. Confirmed tried preheating and nothing checked igniter and bottom one was weak at 2.76amps but top one was good at 3.36amps but would still not preheat checked valve to make sure it was on and it was top is working fine so theres gas getting to unit. Gave customer estimate and decided just to buy new.; ordrng 1 WPW10518493 (Valve) and 1 WPW10324738 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/06/2023

"Cc unit not powering onChecked power in to unit at terminal block, good at 244 L to L and 117 L to N, found neutral screw loose on terminal block and ground is connected to neutral from power cord. Corrected power cord installation, connected ground wire to ground screw and connected chassis neutral to terminal block. Ensured all screws tight on terminal block. Unit powered on. Ran test cycle. All functions working properly. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Strongsville, OH 44149

Manny

Job Details: 06/06/2023

"Cc unit middle rack difficult to pull in and out, verified and adjusters broken, replaced with TS#w10712394, opt test ok; used 1 W10712394XXX (XXNO REORDERADJUSTER) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Ravenna, OH 44266

Brian M

Job Details: 06/06/2023

Cc of noise After a long wash test finally heard noise Sounds internal possibly a gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (belt) and 1 W11026785 (motor-drve) and 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, OH 44060

Joe O

Job Details: 06/06/2023

"Installed pump, and harness. Ran auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Bill

Job Details: 06/06/2023

"Cc ice maker not working, confirmed cc at last visit. Took evap panel off, steamed all the ice off of evaporator. Replaced heater and wiring harness. Tested bi metal and heater, opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5SHDXVD01

Near Kent, OH 44240

Brian M

Job Details: 06/06/2023

"Cc no ice Found icemaker to have power but not rotating Needs ice maker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER ELE

Model GTDP490ED0WS

Near Thompson, OH 44086

Dan H

Job Details: 06/06/2023

"Customer complaint that unit squeaks, confirmed, found slide bearings worn, unit needs top bearing kit; ordrng 1 WE49X20697 (Bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8RFC

Near Amherst, OH 44001

Marie V

Job Details: 06/06/2023

Replaced water valve. No leaks. Cycled ice maker. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Chardon, OH 44024

Dan H

Job Details: 06/06/2023

"Customer complaint that ice tastes funny, temperatures are good, Customer has uncover citrus in fresh food section section, advised customer to cover fruits and vegetables in a container or bag, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Parma, OH 44134

Corina B

Job Details: 06/06/2023

Replaced the tub. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Cleveland, OH 44108

Jason N

Job Details: 06/06/2023

"Cc unit not cooling in ff sectionFound excessive frost buildup in freezer section, no airflow to ff section. All gaskets/door checks good for sealing properly. Pulled evaporator cover, found defrost drain iced up. Cleared ice and frost from freezer, steamed down defrost drain, found small bits of styrofoam in drain. Reassembled, good airflow to ff section. Advised customer to allow several hours for unit to return to desired temperature. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Strongsville, OH 44136

Manny

Job Details: 06/06/2023

"Cc that both ice maker are not working, took temps and 51 in ff and 35 in Fz, took evap cover off and only a partial frost pattern, pulled unit out and compressor pulling 0.42 amps when running and sound weak, u it needs a seal system repair, customer will not proceed with the repair.; ordrng 1 W10779331 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Streetsboro, OH 44241

Brian M

Job Details: 06/06/2023

Installed filter Still no good Needs control ; ordrng 1 W11552021 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Aurora, OH 44202

Brian M

Job Details: 06/06/2023

Cc fridge not running Found jazz board not responding or programming Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Cleveland, OH 44110

Jason N

Job Details: 06/06/2023

"Cc unit oven not working. Cooktop is workingRan bake test, ignitor is not glowing. Checked power into ignitor on bake. Checked good at 127v. Unit needs ignitor replaced. Replaced ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Chardon, OH 44024

Joe O

Job Details: 06/06/2023

Installed door seal. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Mayfield, OH 44143

Joe O

Job Details: 06/06/2023

Installed door. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HVAXVI01

Near Aurora, OH 44202

Brian M

Job Details: 06/06/2023

Cc unit not cooling again Found thermostat faulty, Customer said they can install again ; ordrng 1 WP2315562 (thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs325sdhw08

Near Cleveland, OH 44119

Jason N

Job Details: 06/06/2023

Cc unit frosting in freezer sectionFound small amount of frost buildup on lower shelving of door. Checked gasket seal on freezer door. Found bottom side of door gasket is not sealing to cabinet. Heated gasket and stretched to ensure proper mate to cabinet. Cleared frost from freezer section. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Highland Heights, OH 44143

Joe O

Job Details: 06/06/2023

"Cc: not washingFound loose connection on control. Re seated connection. Taped wires together, and flipped foam insulation on cover. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near University Heights, OH 44118

Joe O

Job Details: 06/06/2023

"Cc: not workingFound control is receiving and sending out correct power. Needs uiCustomer does not want to repair at this time ; ordrng 1 W11218376 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Solon, OH 44139

Brian M

Job Details: 06/06/2023

Installed panel ui OP Test Ok Ran calibration OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Euclid, OH 44123

Jason N

Job Details: 06/06/2023

"Cc unit not finishing cyclesRan diagnostics, found codes f0e3 for overload and f2e2 for keypad disconnected. Unit displays f2e2 during test cycle. Unit will need UI console replaced. ; ordrng 1 W11478526 (Panel-ui)"

We serviced a

KENMORE WASHER

Model 110.26852504

Near Beachwood, OH 44122

Joe O

Job Details: 06/06/2023

Installed lid switch. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

Bill

Job Details: 06/06/2023

"Cc Water leaking from front, confirmed cc last visit. Changed door gasket, started unit and let run for 10 min. No leaks spotted, opt test good."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Westlake, OH 44145

Marie V

Job Details: 06/06/2023

"Replaced sensors, tested unit, works good. Verify resistance on new parts are good. Explain cust that if not enough clothes or mix clothes unit will not work properly on sensor dry, advise to use timedry. . Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Solon, OH 44139

Marie V

Job Details: 06/06/2023

Cc that unit is oeaking. Confirmed will need new seal. ; ordrng 1 W11483553 (Door seal)

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS0

Near Broadview Heights, OH 44147

Manny

Job Details: 06/06/2023

"Cc unit freezing up in the fz, verified and evap cover frosted, bymetal is open, unit needs bymetal,customer stated that they are have a leak from the unit, pull it out and valve and line damaged, unit needs reservoir and valve.; ordrng 1 W11334745 (Evap harness) and 1 WPW10498990 (valve-inlt) and 1 W10502642 (reservoir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW0

Near Chagrin Falls, OH 44023

Bill

Job Details: 06/06/2023

"Cc burner would come on then go off, go on then go off. Confirmed cc, at first inspection the unit was operating as it should, then I noticed that the on off was not constant. As well as heard and electrical ark coming from the back of unit. Pulled back panel, found infinity switch for burner shorting out. Had switch in surplus stock, Changed switch, tested unit opt test good.; used 1 Wp3149400 (Infinity switch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Lakewood, OH 44107

Bill

Job Details: 06/06/2023

"Cc not cooling, could not confirm last visit. Changed thermistor, opt test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Mentor, OH 44060

Jason N

Job Details: 06/06/2023

"Cc unit not powering onChecked power in to main control, good at 118v. No status LED on board. Checked drain pump resistance for possible short. Drain pump reading 19.6ohms, checks good. Unit will need main control replaced. ; ordrng 1 W11419171 (Control-elec)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Mentor, OH 44060

Jason N

Job Details: 06/06/2023

"Cc unit door will not latchFound door strike is broken, will need replaced. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/06/2023

Cc unit leaking front right corner Customer had started a tough wash Got here at almost end of cycle no visible leak Advised to watch

We serviced a

KENMORE RANGE

Model 79073433314

Near Cleveland, OH 44104

Bill

Job Details: 06/06/2023

"Cc oven not turning on, confirmed cc at last visit. Installed new igniter, tested in front of customer. Opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS00

Near Bentleyville, OH 44022

Brian M

Job Details: 06/06/2023

Installed door OP Test Ok Customer would like icemaker to be replaced ; ordrng 1 W11126009 (icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Cleveland, OH 44111

Marie V

Job Details: 06/06/2023

"Cc that unit will not start. Confirmed, found thermal fuse open. Verify airflow is good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW04

Near Olmsted Falls, OH 44138

Angel

Job Details: 06/06/2023

Cc that unit is making a rattling sound. Unit was off when I arrived waited for it to start up to see if the vibration would start to pin point where it was coming from and when it kicked on it was coming from pan and drip pan compressor is a variable speed compressor so when it kicks on high speed it will vibrate tried to adjust pan and meta piece in front stopped making the sound but customer was more worried of it being a functional problem which is not opt test good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD3A

Near Andover, OH 44003

Dan H

Job Details: 06/06/2023

"Customer complaint that unit fills but doesnt wash, Started normal wash cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new wash motor , customer does not want repair ; ordrng 1 5304519906 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Westlake, OH 44145

Angel

Job Details: 06/06/2023

Cc that unit was vibrating during the day. Verified in diagnostics the different functions and found that when the compressor kicks on the evaporator panel vibrates so I took apart freezer to get to panel adjusted it and tried running the compressor again to see if the vibration would stop and it did opt test good.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Avon, OH 44011

Angel

Job Details: 06/06/2023

Cc that unit will not pass the sensing. Had customer demonstrate what he is doing and found that the hot and cold valve were closed turned them on opt test good.

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Conneaut, OH 44030

Dan H

Job Details: 06/06/2023

"Customer complaint that unit is not spinning, ran drain and spin cycle, lid locked, drain pump is working, unit just fills and does not spin, ran test mode, unit spins in test mode, unit needs new control, customer does not want repair at this time; ordrng 1 WH22X35597 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Avon, OH 44011

Angel

Job Details: 06/06/2023

Cc that unit is leaking causing it to leak to basement. Customer had unit out already Verified and found drain tube was clogged up with debris took off flushed it and reinstalled made sure it was flowing opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Conneaut, OH 44030

Dan H

Job Details: 06/06/2023

"Installed new ice maker and filter housing, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Rocky River, OH 44116

Marie V

Job Details: 06/06/2023

"Cc that unit will not work. Just showing power off. Confirmed found control is sending 12VDC to panel. Control panel has about 3 buttons that dont work. Will need new. Cust got the part but he will install himself. Op test ok; ordrng 1 W11478524 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Broadview Heights, OH 44147

Manny

Job Details: 06/06/2023

"Cc unit has no power and its lock, verified and unit is dead check wall outlet good voltage,remove console and check power to control good, but no status LED on control, control is burnt out, unit needs control and drain pump.; ordrng 1 W11419051 (Control) and 1 W11396717 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Avon, OH 44011

Angel

Job Details: 06/06/2023

Replaced tub wheels opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44102

Corina B

Job Details: 06/06/2023

"CC that the ff section is not cooling. Confirmed. Ff 57 fz 2. Found a lot of frost and ice on the back wall and evaporator. Ran diag the heater turned on. Will need a new control. Advised Cust to monitor the cooling. ; ordrng 1 W11446726 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, OH 44030

Dan H

Job Details: 06/06/2023

"Installed new control, op test no good , found drain pump harness broken, unit needs new harness; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Ashtabula, OH 44004

Dan H

Job Details: 06/06/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at -8 degrees, fresh food section temperature at 54 degrees, found evaporator fan not running, evaporator fan is receiving 120vac , installed new evaporator fan motor, op test good , advised customer to allow 24 hours to reach normal operating temperatures ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 06/06/2023

Replaced thermostat and fuse. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cleveland, OH 44102

Corina B

Job Details: 06/06/2023

CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block l1 to n 32 volts l2 to n 120 volts l1 to l2 77 volts. Will need an electrician. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Jefferson, OH 44047

Dan H

Job Details: 06/06/2023

"Customer complaint of squealing noise, confirmed, found idler pulley squealing, installed new dryer repair kit, op test good ; used 1 4392067 (Dryer kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma Heights, OH 44130

Manny

Job Details: 06/06/2023

"Cc unit keeps running and ice clumping up, verified and all I hear is the evap fan running explain to customer thats normal operation, as for the ice clumping ran the 2 table spoons of water on ice chute water comes right out unit needs ice door; ordrng 1 W11423781 (Ice door)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1953YEW0

Near Cleveland, OH 44125

Manny

Job Details: 06/06/2023

"Cc unit not cooling, verified and found fros build up in fz, ran force defrost no heat, unit needs harness and heater; ordrng 1 W11260592 (harns-wire) and 1 WP12729127 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GBS0

Near Shaker Heights, OH 44120

Manny

Job Details: 06/06/2023

Replaced parts ordered ran test opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44053

Angel

Job Details: 06/06/2023

"Reclaimed refrigerant, replaced compressor and drier filter made sure with nitrogen that there were no leaks put unit into a 30 vacuum waited 10mins to make sure it would hold and recharged with 4.27oz of R134a. Recommended customer to wait 24hrs for proper cooling."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Cleveland, OH 44102

Manny

Job Details: 06/06/2023

"Cc unit making the same noise, verified and its in fact the same noise, too, apart and wheel broken again, cant find whats causing the wheel to break, but housing look bent, will replace housing and wheel.; ordrng 1 WPW10128606 (duct-lint) and 1 WP697772 (blower wheel) and 1 W11596046 (Housing seal) and 1 W10888146 (housing)"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD245PDQ8

Near East Cleveland, OH 44112

Corina B

Job Details: 06/06/2023

Replaced the bake and broil element. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Jefferson, OH 44047

Dan H

Job Details: 06/06/2023

"Customer complaint that unit is taking too long to dry, unit is heating, found no air flow to outside vent, advised customer to contact vent cleaning service clean the vent, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Painesville, OH 44077

Jason N

Job Details: 06/06/2023

"Cc unit does not rinse/spin during the cycleCustomer states the unit not longer rinses and spin during a cycle, they have to manually turn timer back to rinse and spin to get load finished. Ran wash cycle then advanced to just before rinse, timer hanging up in some spots then eventually advances. Unit will need timer replaced. ; ordrng 1 WP22003499 (Timer)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Painesville, OH 44077

Jason N

Job Details: 06/06/2023

"Cc unit door not sealing Found several inch gap on lower left corner of ff door, condensation appearing inside ff section. Heated gasket and stretched to ensure proper seal to cabinet. Levels unit. Advised customer to avoid opening door for several hours to allow gasket to cool and stay in place. Op test good."

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWC

Near Avon Lake, OH 44012

Marie V

Job Details: 06/06/2023

"Cc that unit is not cooling. Confirmed, is room temperature. Thermostat getting 120V. Defrost thermostat is ok. Comoressor not getting voltage. Unit will need new thermostat.; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Manny

Job Details: 06/05/2023

"Cc unit leaking from the line and also from underneath the pantry drawers, verified and evap cover is warped and drip pan is bowed, unit needs evap cover and drip pan, asked customer to turn the water on to see where is leaking from, water line has a pin hole, needs a fitting, gave customer estimate, no proceeding with the repair.; ordrng 1 W11457241 (Drip pan) and 1 W11256332 (cover-evap), used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Cleveland, OH 44105

Manny

Job Details: 06/05/2023

"Replaced icemaker, customer had installed the cover, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model LSN2000LW0

Near Perry, OH 44081

Joe O

Job Details: 06/05/2023

Installed agitator dogs. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model JES9800CAS02

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/05/2023

"CC that the front left burner is not working. Confirmed. Found the burner not turning on. Will need a new burner and switch. ; ordrng 1 W11171119 (Burner) and 1 WP74008940 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Elyria, OH 44035

Angel

Job Details: 06/05/2023

"Cc that unit will not make ice. Took temps and freezer was at 1* and ff section at 37*, Ran diagnostics and it had an E5 error for the ice maker thermistor. Took apart ice maker and found heater not on correctly on water line causing the line to be frozen so I installed it correctly and replaced fan in icebox, ice maker was not the correct one sent but the one installed was cycling fine than I and reseted unit. Ran test to make sure it will fill and and finish cycle and also customer has low water pressure in home which I explained to them that could cause problems with water valve whipping water because of the low pressure asked them to monitor it for now to see how it works out with the heater properly installed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near North Ridgeville, OH 44039

David R

Job Details: 06/05/2023

"Cc unit leaking. Turned on water, tightened hoses. Checked underneath and side and back. Good. No leaks. Advised customer that hot water tank next to washer, the pan is full of water, might of had leaks from there. Unit is good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL2

Near Painesville, OH 44077

Jason N

Job Details: 06/05/2023

"Cc unit not powering on after handle replacementCustomer stated he replaced the broken door handle several days ago and it worked then unit stopped powering on. Checked power into unit from control thermal fuse, good at 122v, but fuse is reading open. Unit will need thermal fuse replaced; ordrng 1 8193762 (Fuse-kit)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Jason N

Job Details: 06/05/2023

"Cc unit making noise during spinRan auto test cycle, found gearcase very loud in spin. Checked under unit found oil leaking from gearcase. Unit will need gearcase replaced. Attempted to pull washplate off to check if seized. Washplate is seized to shaft, will possibly need to be cut off.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYB02

Near Highland Heights, OH 44143

Jason N

Job Details: 06/05/2023

"Installed inlet valve. Turned water back in, no leaks. Ran dispense tests, test good, no leaks. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Kirtland, OH 44094

Joe O

Job Details: 06/05/2023

Installed control. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, OH 44047

Brian M

Job Details: 06/05/2023

Installed control and ui OP Test Ok Found lid latch broken needs latch Customer can install ; ordrng 1 W11457841 (Strike)

We serviced a

KITCHENAID RANGE

Model KFGC500JSS05

Near Aurora, OH 44202

Joe O

Job Details: 06/05/2023

Cc: burners clicking after ignitingFound outlet has a hot neutral reversed. Plugged into correct outlet. Unit stopped clicking. Need outlet corrected.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Cleveland, OH 44128

Manny

Job Details: 06/05/2023

"Cc unit not locking, verified and ran diagnostics, found code F5e4 for lid no unlocked between cycles, lif the lid and noticed strike broken, replaced with TS#W11457841, ran test cycle unit working properly, opt test ok; used 1 W11457841 (Strike) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Lorain, OH 44053

Angel

Job Details: 06/05/2023

"Replaced gearcase, capacitor and actuator tested unit opt test good."

We serviced a

GE WASHER

Model GTWN5650F1WS

Near Mayfield Heights, OH 44124

Jason N

Job Details: 06/05/2023

"Cc unit making noises and shifting during agitationRan wash test, found drive shaft and pulley not coupling properly, teeth are worn on both shaft and pulley causing excessive agitation noise and movement in tub. Unit will need drive tube and pulley replaced. Customer declined repair at this time, estimate only.; ordrng 1 WH38X10019 (Drive tube) and 1 WH07X10019 (Pulley)"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/05/2023

"Cc of unit is not heating. Confirmed, found one of the coils disconnected. Corrected issue. Unit heats up . Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, OH 44142

Marie V

Job Details: 06/05/2023

"Replaced motor, tested it. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEQ1

Near Mayfield Heights, OH 44124

Jason N

Job Details: 06/05/2023

"Cc unit lights in ff section not workingCustomer she tried to change the bulb on the ff section yet lights are still not working. Checked power in to bulb sockets, good at 119v. Found new bulb customer installed is no good, reading open. Customer had another new bulb to install. Installed 2nd bulb, light working. Used truck stock bulb to replace defective customer bulb. All lights now working in unit. ; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 06/05/2023

"Cc that unit is making the vibration sound again, verified and heard the vibration, took cover off and noticed the insulation I put last time had moved, fixed insulation and secured it with zip tie no noise but customer is upset and wants the unit replaced, Calling techline spoke to Chris, explain the issue and he said if there is no noise at the moment, he advice to tell customers to contact customer service"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Bedford, OH 44146

Manny

Job Details: 06/05/2023

"Cc that unit has a leveler broken, verified and LF leveling foot missing, unit needs leveling feet, she asked why does leak, explained that the because the unit is missing the front left foot its leaning forward and some of the water is splashing on the tub ring causing the leak.; ordrng 1 W11213957 (feet-lvlng)"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS8

Near Lyndhurst, OH 44124

Jason N

Job Details: 06/05/2023

Cc unit door frame off/not assembled correctlyVerified outer door is mis assembled to inner door. Unable to adjust to satisfactory condition. Replaced outer door frame using customer supplied pre Id part. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cleveland, OH 44106

Jason N

Job Details: 06/05/2023

Installed latch. Ran test cycle. Canceled to drain. Found water leaking from underneath unit. Found drain hose was installed incorrectly. Corrected drain hose install and retested. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near East Cleveland, OH 44112

Jason N

Job Details: 06/05/2023

"Cc unit hinge cover broken and filter door doesnt stay shutReplaced hinge cover using customer supplied pre Id parts. Confirmed filter door will not latch properly. Unit will need filter door housing replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11347066 (Filter housing)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS0

Near Painesville, OH 44077

Jason N

Job Details: 06/05/2023

"Installed keypad control. Tested functionality, all functions passed. Op test good."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Andover, OH 44003

Brian M

Job Details: 06/05/2023

"Installed tsat and fuse, test no good Needs motor and timer ; ordrng 1 WP694089 (wheel) and 1 279827 (motor!dryer) and 1 W11566735 (Timer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Oakwood Village, OH 44146

Joe O

Job Details: 06/05/2023

"Cc: leaking top of ff section, not making iceFound water valve frozen and burst. Found temps set to 33 in ff section and -2 in freezer. Advised customer on temp setting. ; ordrng 1 W11482383 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/05/2023

"Cc that unit is not making ice and making a rattling noise. Verified and freezers evaporator is frosted over will need harness, ui and main board gave customer estimate and decided not to continue.; ordrng 1 WPW10675033 (Control board) and 1 W11109595 (Harness) and 1 W11387384 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Garfield Heights, OH 44105

Corina B

Job Details: 06/05/2023

"Cust showed pop, sent pic. CC that the filter will not stay in. Confirmed. Found the wrong brand of a filter being is being used. Filter does stay in.Cust provided the correct filter. Filter stays in and does not pop open. Cycled the ice maker, cycles and filled. Advised Cust the ice bin takes 72 hrs to be full, without anyone removing any ice. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Westlake, OH 44145

David R

Job Details: 06/05/2023

"Cc unit not cleaning. Found wash motor error. Water and draining good. Just not washing. Good voltage from control. Will need wash motor pump assembly. ; used 1 WPW10605057XXX (XX NO ORDPUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Middlefield, OH 44062

Brian M

Job Details: 06/05/2023

Cc of leak Found water line with cracks in it Spliced in 5/16th connections OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS00

Near Cleveland, OH 44108

Marie V

Job Details: 06/05/2023

"Cc that unit makes a loud noise. Cycled ice maker, compressor is running . But fan is not. Took evaporator cover off and found since unit is not leveled, the wayer is rushing down the back wall and froze the fan, causing loud noise while spinning. Corrected issue, now fan is running, try to level unit but explain he will need shim at the back of unit, floor is not level. Op test ok"

We serviced a

GE WASHER

Model GFW430SSM1WW

Near Avon Lake, OH 44012

Angel

Job Details: 06/05/2023

"Cc that unit will not spin out clothes. Tested unit and confirmed could not get unit to spin; ordrng 1 WH12X27296 (Ui) and 1 WH12X20898 (Pressure switch) and 1 WH12X27941 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Bedford, OH 44146

Corina B

Job Details: 06/05/2023

CC that there is a squeak. Confirmed. Found the support rollers worn. Replaced the dryer repair kit. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Brecksville, OH 44141

Corina B

Job Details: 06/05/2023

"CC that the unit is not turning on. Confirmed. Checked power at terminal block, good. Found the thermal fuse, open. Replaced the thermal fuse and t stat. Tested heater cycling properly. Opt test ok."

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