Service History 152 - Fred's Appliance

We serviced a

GE DISHWASHER

Model GDT665SMN2ES

Near Elyria, OH 44035

David R

Job Details: 02/02/2023

Replaced main control. Continued draining non stop. Called Techline. Cleaned filter out and cleaned pressure switch. Now running regular. Customer to monitor. Leaving on a light cycle while leaving. Good. Op Test Ok.

We serviced a

KENMORE DISHWASHER

Model 665.14523N611

Near Madison, OH 44057

Brian M

Job Details: 02/02/2023

"Installed rack adjusters Needs rack stop ; ordrng 1 WPW10082861 (stop), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Windsor, OH 44099

Brian M

Job Details: 02/02/2023

Cc cloths coming out smoky smelling Checked over unit could not physically see an issue Ran time dry and inspected while running. Can not duplicate smell or issueAdvised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 02/02/2023

Cc: not making iceCycled ice maker. Not cycling. Tested power ice maker is receiving proper power. Cycled again. Ice maker is cycling. Tested multiple times. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

Angel

Job Details: 02/02/2023

Cc that unit is not operating. Tried starting it and nothing checked power and door switch and both were good. Took off back panel and found thermal fuse open and heating element grounded as soon as you plugin unit and set the timer without pressing start the heating element kicks on unit will need heating element replaced checked vent going outside and its a short run and not clogged up ordering heating element.; ordrng 1 279838 (Heating element)

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/02/2023

Installed sump Ran test cycle OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Mentor, OH 44060

Corina B

Job Details: 02/02/2023

"CC that the unit does not stay on. Confirmed. The ui and the lights go out when opening and closing the door. Checked the connections to the cord, the board and the jazz board. Will need a new board. ; ordrng 1 W11524656 (Control)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS3

Near Mayfield, OH 44143

Corina B

Job Details: 02/02/2023

"CC that the unit display is not working but will turn on, will turn on when you unplug unit. Confirmed. The display is not turning on, can still heat. Will need a new door. Cust does not want to repair ; ordrng 1 W11205123 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near South Euclid, OH 44121

Corina B

Job Details: 02/02/2023

"CC that there is a squealing noise throughout the wash cycle. Confirmed. Found the pulley and belt slipping. Replaced the cam and belt from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

GE DISHWASHER

Model GSD6200J03CC

Near North Ridgeville, OH 44039

David R

Job Details: 02/02/2023

"Cc unit top spray arm not working correctly. Unit is 18 years old. Parts starting to deteriorate and come apart. Spray arm parts starting to separate. Would replace top spray arm all pieces to it. Customer does not want to go ahead with repair. ; ordrng 1 WD02X10169 (Screw) and 1 WD12X10352 (Mid spray arm) and 1 WD12X10052 (Spray arm back) and 1 WD22X10046 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, OH 44044

Gabriel P

Job Details: 02/02/2023

"Unit leak lots oil gave estimate customer will not fix,opt test ok ; ordrng 1 WH16X22784 (Gearcase) and 1 WH01X28559 (Hub) and 1 WH38X10018 (Pulley) and 1 WH01X20436 (Belt) and 1 WH01X10611 (Nut), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44035

Marie V

Job Details: 02/02/2023

"Cc that the unit shows on display close lid to start cycle. Found latch and strike broken. Replaced both, ran calibration and stared a cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Columbia Station, OH 44028

Marie V

Job Details: 02/02/2023

"Cc of unit not draining and it was the first time used, found disposal plug still in it. Removed it, tested unit. It drains good. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model GMC305PDB6

Near Mentor, OH 44060

Jason N

Job Details: 02/02/2023

"Cc unit doors locked during baking, had to shut breaker offCustomer stated while running a bake cycle, the doors locked, a code flashed on the display and it smelled like a clean cycle was running. They had to shut the breaker off. Unit doors are unlocked at this time. Ran bake test to 250 degrees. Unit preheated properly at this time. Most likely a relay stuck on the control and caused thermal runaway. Control board/microcomputer (4452889) is discontinued. Advised customer to avoid using unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/02/2023

Cc unit front door panel has cosmetic damageReplaced front door panel using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Parma, OH 44129

David R

Job Details: 02/02/2023

"Replaced main control. Ran test diagnostics, good. Ran a Heavy Duty cycle with Deep fill on full, good. Showed customer. Also advise to look over owners manual if using Extra Power option, option does not add extra water, more of a pre soak cycle to use. Customer could confuse low water with issuing this option. That option puts water in to pre soak and get stains out for a preset time, then goes into regular cycle with clothing. Unit is good and working as designed. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/02/2023

Cc unit leakingCustomer stated she still found a small amount of water near the right side corner of the door at the end of the cycle. Pulled front door panel off and ran wash cycle. Observed for 45 minutes. No leaks found anywhere on unit. Unable to duplicate leaks concern at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Bratenahl, OH 44108

Jason N

Job Details: 02/02/2023

"Cc unit lower spray arm not workingFound lower spray arm had popped out of sump receiver. The end of the spray arm looks to have been resting on or near heater element and is slightly melted. Ordering lower spray arm. Customer can install, no return visit. ; ordrng 1 W11579565 (Spray arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44120

Manny

Job Details: 02/02/2023

"Cc unit not cooling in the Ff, verified and temps at 64 in ff and 2 in fz, evap is covered in lots of ice, asked customer if he has warranty, he said he has an extended warranty with Home Depot, I told him if is under an extended warranty hell have to call Home Depot and have them get us a dispatch, steamed and removed ice from fz good airflow to Ff, advise him to allow 24 hours for temps to equalize.opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF4

Near Mentor, OH 44060

Joe O

Job Details: 02/02/2023

"Cc: not cooling, error codeFound error code sy ef(freezer evaporator fan failure). Found evap fan is receiving proper power. Not starting. Needs evaporator fanCustomer does not want to repair at this time ; ordrng 1 809069201 (motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Highland Heights, OH 44143

Joe O

Job Details: 02/02/2023

Installed name plate. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500EWH01

Near Aurora, OH 44202

Brian M

Job Details: 02/02/2023

Cc after self clean unit not functioning Found thermal fuse open and thermostats open ; ordrng 2 WP4449751 (thrmst-fix)s and 1 WPW10545291 (fuse-thrml) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near North Olmsted, OH 44070

Angel

Job Details: 02/02/2023

Cc that unit is making a loud noise. Ran unit and can here sound coming from blower wheel so I removed front panel got to blower wheel and found a piece of paper laminated and lots of lint vacuumed everything out and recommended customer to have vent cleaned out as well tested unit no more noise opt test ok.

We serviced a

WHIRLPOOL FREEZER

Model ED2KHAXVS02

Near Fairview Park, OH 44126

Angel

Job Details: 02/02/2023

"Cc that unit is not making ice. Took apart ice maker from freezer since its side ways and hard to try to cycle and noticed that the wheel never went all around to home position tried resetting it and jumping it to see if it would cycle but it wouldnt and its receiving voltage as well unit will need ice maker replaced also ordering grille which customer wanted to replace theres. ; ordrng 1 WPW10190961 (Icemaker) and 1 WP2206671B (Grille), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44128

Manny

Job Details: 02/02/2023

"Cc unit not working, verified and ran test cycle not good unit started making a grinding noise, try tilting back but unit is in between a cabinet and the utility sink, was able to lift the front a bit and there is oil leaking from gearcase. ; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10913953 (actuator) and 1 W10866238 (capacitor) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Aurora, OH 44202

Brian M

Job Details: 02/02/2023

Installed lid OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44110

Jason N

Job Details: 02/02/2023

"Cc unit not cooling Found freezer barely cool, ff section is warm. Found light frost pattern on first coil of evaporator. Compressor is running very hot, amp draw on compressor is .55a. Unit has refrigerant leak, will need sealed system repair. Compressor not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Wickliffe, OH 44092

Joe O

Job Details: 02/02/2023

Cc: noiseFound damper excessively loud. Needs damper assemblyDamper shows out of stock. Office to reschedule; ordrng 1 W11236851 (diffuser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near South Euclid, OH 44118

Corina B

Job Details: 02/02/2023

"CC that the unit is not cooling. Confirmed Fz 30* ff 50* Low side 18 vacuum High side175 psi. No frost pattern on the evaporator. Checked with uv light, no dye. Equalized to 50 psi. Used nitrogen found a leak on the evaporator. Will need an evaporator. Part and labor is still covered. ; ordrng 1 W10836706 (Evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near South Euclid, OH 44121

Manny

Job Details: 02/02/2023

"Cc unit not cooling properly, verified and temperatures in ff at 47* in fz at 4* found Ff evap cover in ice, fan not running, damper is no operational, and thermistor out of range, ordering harness, evap cover, fan and damper.; ordrng 1 W11188493 (cover-evap) and 1 WPW10248595 (control) and 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Richmond Heights, OH 44143

Manny

Job Details: 02/02/2023

"Cc items freezing in ff, verified and diffuser door not closing, replaced diffuser with pre id, opt test ok, advise customer to keep high humidity items away from diffuser to avoid freezing. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Solon, OH 44139

Brian M

Job Details: 02/02/2023

Cc soap door gasket popped off Fixed dispenser door

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Garfield Heights, OH 44125

Angel

Job Details: 02/02/2023

Cc that clothes are not being spun out. Ran diagnostics and unit had no error codes so I ran test 12 to verify functions and passed perfectly so we took some towels and ran a rinse/spin to see if unit would spin out the clothes and it didnt I had the spin on fast and it never spun out the clothes just went back and forth with a slow spin ordering main board and stator office to reschedule main board showing out of stock.; ordrng 1 W11354541 (Stator) and 1 W11550649 (Main board)

We serviced a

KITCHENAID OTR MICROWAVE

Model KHMS155LBL0

Near Eastlake, OH 44095

Joe O

Job Details: 02/02/2023

"Cc: not heating, loud noiseFound unit pulling 3.8 amps. Magnetron excessively loud. Needs mag and diode; ordrng 1 W10245183 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 02/02/2023

"CC that the tub the water goes into is overfilling with water. Confirmed. Found the sink with a slow drain, causing the water to get backed up. Will need a plumber to clean the drain. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, OH 44143

Corina B

Job Details: 02/02/2023

"CC that the unit does not spin. Confirmed. Ran diag F0e3 overload, f0e5 off balance load, f2e1 stuck key. Basket does not spin freely. Removed the tub r8g nothing in between basket and tub. Will need a new gearcase, slide and washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10902814 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Solon, OH 44139

Brian M

Job Details: 02/02/2023

Customers issue was not caused by previous repair Its due to installation issueInstallers but screws into the feet not allowing for proper adjustment Was able to back out screws and adjust door

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Seven Hills, OH 44131

Corina B

Job Details: 02/02/2023

"CC that there is a loud noise in a spin cycle. Confirmed. Found oil leaking on the rotor and stator. Will need a new rotor, slide, stator, gearcase, clutch, washplate. ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slide) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Royalton, OH 44133

David R

Job Details: 02/02/2023

"Replaced evap, comp, drier. Recovered refrigerant, pulled 28'vac w/ pump, watched, good, charged 4.24 oz r134a. Unit starting to cool. Good pressures. Frost pattern on Evap. Give 24 hours to return to normal temps. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44111

Angel

Job Details: 02/02/2023

Cc that unit is cooling but not enough. Verified temperatures and freezer was at 46* and ff section at 56* Checked compressor but it was not running but it was not overheated either felt normal so I used nitrogen to verify for leak and found a leak at the evaporator capillary line coming out the cabinet took picture and called techline spoke with Chris explained issue and provided him with a picture of the leak unit went under review customer will get contacted with any further instructions.

We serviced a

JENN-AIR RANGE

Model JGRP436WP01

Near Broadview Heights, OH 44147

Corina B

Job Details: 02/02/2023

"CC that the oven does not go to a different temperature when its heated to one temperature. Confirmed. Ran diag f2e1 stuck key. Started a bake heated to 375* changed temp started to go up. Turned oven off and turned back on and the temp froze. Will need a new ui. Office to reschedule appointments ; ordrng 1 WPW10464535 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYT00

Near Broadview Heights, OH 44147

David R

Job Details: 02/02/2023

"Cc unit FZ ice building up on cabinet bottom. Found drain tube clogged. Steamed all ice and cleared drain tube. Tested, pour water down. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVSS02

Near Avon Lake, OH 44012

Angel

Job Details: 02/02/2023

"Cc that unit has low water pressure. Confirmed tried dispensing water and the pressure is low asked them if the filter was changed and they stated yes a week ago but they said water was spraying out when they removed the filter and it was leaking and they had a hard time inserting the filter to make it stop. Unit will need filter housing replaced I didnt remove the filter to find out because if it keeps leaking theres going to be water everywhere. Ordering part.; ordrng 1 WPW10121140 (Housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Euclid, OH 44123

Manny

Job Details: 02/02/2023

"Cc unit stays open sometimes, stated she thinks is the gasket, and thinks something is broken from the icemaker because she can see a wire hanging, verified and gasket is good and doors are closing, wire customer sees its the bail arm. Unit is working as designed no issues found."

We serviced a

FRIGIDAIRE STACK W/D

Model FFLG2022MW3

Near Cleveland, OH 44113

Manny

Job Details: 02/02/2023

"Cc unit not starting, verified and not starting, took apart to check components and they are rusted, heater housing rusting where HL thermostat sits, idler pulley, motor and motor mount are rusted, unit looks like water got inside and multiple parts are rusted, checked power and getting power to control but nothing leaving it, unit needs motor, heater assembly, motor mount, pulley, and main control customer will not proceed with the repair! ; ordrng 1 5304500454 (board) and 1 137493400 (switch) and 1 137292700 (belt) and 1 131367100 (motor cradle asmy) and 1 5304507499 (Idler pulley) and 1 134196602 (Motor) and 1 137392700 (heater asmy w/hous), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Euclid, OH 44123

Jason N

Job Details: 02/02/2023

"Cc long dry timesRan dryer op test, checked airflow at vent outlet. Found venting restricted, almost no airflow at outlet. Checked heat from unit, good heat. Advised customer they will need venting serviced/cleaned."

We serviced a

IKEA DISHWASHER

Model IDT870SAGX0

Near Cleveland, OH 44113

Manny

Job Details: 02/02/2023

"Cc unit not advancing in cycle, stated only making a grinding noise, verified and ran diagnostics found code 8-4 for drain electrical issue, took pump off and found glass in pump housing preventing the unit from draining, removed glass and reinstalled pump, ran test cycle, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Eastlake, OH 44095

Joe O

Job Details: 02/02/2023

"Cc: not freezing, not making iceFound temps in ff section at 35 degrees, freezer at 12 degrees. Found only partial frost pattern on both evaporators. Unit has dye filter installed. Found no dye. Checked pressures of system. Working on freezer unit is at a 10 in vac low side, high side 125 psi. Resting pressure (home position) 29psi both sides. Valve closed pressures at 12 in vac low side, high side 124 psi. Ff section cooling 5psi low side 148 psi high side. Placed in home position. Charged with nitrogen. Found pin hole leak on ff evap. Needs ff evapEntitlement shows parts under parts and labor warranty; ordrng 1 W11492867 (Evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Wickliffe, OH 44092

Jason N

Job Details: 02/02/2023

Cc RH door seal tearingReplaced RH door gasket using customer supplied part. Heated gasket and stretched to mate to cabinet to ensure good seal. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Moreland Hills, OH 44022

Brian M

Job Details: 02/02/2023

Installed adjusters kit OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Lakewood, OH 44107

Manny

Job Details: 02/02/2023

"Cc lights went out and ice maker only made 2 trays, verified and lights are out, removed top cover and found light connection loose, secured and lights are back on, Checked ice maker and bin is full of ice that customer purchased plus some cubes that the unit made, advise customer to empty ice container since the unit is detecting ice container is full and it wont cycle until icemaker sensor detected container low, Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Joe O

Job Details: 02/02/2023

"Installed motor. Ran auto test and calibration. Ran drain and spin. Tested multiple times, no squealing. Op test ok"

We serviced a

MAYTAG DRYER

Model WED49STBW1

Near Willoughby Hills, OH 44092

Jason N

Job Details: 02/02/2023

"Cc unit not heating Checked power in to unit, good at 244v L to L. Checked all thermals, found hi limit thermostat open. Replaced thermostat using misc truck stock kit. Ran dryer test, good heat, checked airflow at vent outlet. Found airflow restricted, barely moving through outlet. Advised customer they will need venting serviced/ cleaned. ; used 1 W10900067 (Cutoff-tml) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Cleveland, OH 44111

Manny

Job Details: 02/02/2023

"Cc unit no heating, verified and bake igniter is out, replaced with TS# 12400035, ran bake to 350, opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Perry, OH 44081

Joe O

Job Details: 02/02/2023

Installed ice maker. Cycled. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Mentor, OH 44060

Jason N

Job Details: 02/02/2023

"Cc unit not making ice Customer stated it was making ice for awhile and then quit again. Ran manual harvest test, jumped t to h. Ice maker will not index, will need replaced. Replaced ice maker using truck stock ice maker kit. Reran harvest test, ice maker indexed and filled mold with water. Op test good. ; ordrng 1 WPW10300024 (Icemaker)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS4

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 02/02/2023

"Replace control,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AEP12

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/02/2023

"Reset controls the unit started working,advise to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ06

Near Lakewood, OH 44107

Gabriel P

Job Details: 02/02/2023

"Replace both front leg and valve,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Lakewood, OH 44107

Gabriel P

Job Details: 02/02/2023

Replace light on freezer now is working as design

We serviced a

MAYTAG RANGE

Model MGR8700DS0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/02/2023

Took oven panel out preheat unit and everything working as design advise to monitor and ask to call back if they have issues

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/02/2023

Found error code f7e2 variable speed motor failure try run diagnostic but it wont do nothing only fills and drain ordering pump also customer calling snow brothers to get unit replace being only two days old and also if they end up replacing the part they will need the installers to take unit out cause of tight space before we fix it ; ordrng 1 W11460946 (Pump)

We serviced a

GE WASHER

Model WJRE5550H1WW

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/02/2023

"Found pulley driven broken ordering and requesting 3 job count ; ordrng 1 WH07X10019 (Pulley driven) and 1 WH2X1203 (Bolt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Strongsville, OH 44149

Marie V

Job Details: 02/02/2023

Cc of unit leaking alter on the cycle. Follow water marks from leak is leaking from fabric softener dispenser. Verify water pressure at home is 59psi. Unit will need new valve and dispenser . Also found SP W11651001. Unit will need ring tub. Office will contact once they have eta on the part; ordrng 1 W11595805 (Water valve) and 1 W11569112 (Dispenser) and 1 W11590590 (Ring tub)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Cleveland, OH 44130

Marie V

Job Details: 02/02/2023

"Cc that the unit is not drying dishes. Ran diag found error code 7-1 After diag was done. Verify temperature, 165* +. Advice cust to run hot water before starting unit and to add sani rinse and heat dry option to help dry better. Unit working properly. Op test ok"

We serviced a

MAYTAG RANGE

Model M1TXEGMYQ01

Near Parma, OH 44129

Marie V

Job Details: 02/02/2023

Cc that burner does not comes on all the way. Confirmed. Burner needed to be cleaned up also adjusted burner gas valve. Op test ok

We serviced a

WHIRLPOOL WASHER

Model Wtw5105hw2

Near Brook Park, OH 44142

Marie V

Job Details: 02/02/2023

"Cc of unit will not run. Confirmed. Unit strats then shufts off. Found capacitor needed replaced. Replaced from T/s. Ran unit, and calibration. Stared a cleaning cycle pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Brook Park, OH 44142

Marie V

Job Details: 02/02/2023

Cc of squeaking noise. Confirmed. Found noise coming from belt. Replaced belt from t/s and cam. Tested unit. Op test ok; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westlake, OH 44145

Marie V

Job Details: 02/02/2023

"Cc that the unit is not washing dishes, confirmed. Found motor getting 120v. Replaced from t/s. Op test okNo leaks. ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/02/2023

"Unit bought at costco, took pic of receipt. Is under the second year. Cc that unit is not washing dishes and dissolving detergent. Confirmed. Found motor not running. Will need new pump.; ordrng 1 W11087376 (Pump)"

We serviced a

KENMORE RANGE

Model 790.41012801

Near Westlake, OH 44145

Marie V

Job Details: 02/01/2023

"Cc that the oven hows an error code and they ahve to shut the breaker off to get it to stop. Confirmed. Found control shorted out, has black marks in it. Wires are good and oven sensor is out of ranche. Unit will need control and sensor. Ordering parts. ; ordrng 1 316577016 (Control) and 1 316217002 (Oven), used 1 SHIPPING (shipping and handling),from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chesterland, OH 44026

Brian M

Job Details: 02/01/2023

Installed listed parts. Ran calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Hiram, OH 44234

Brian M

Job Details: 02/01/2023

Used control received control is broken in several places Needs reorder Installed new harness ; ordrng 1 WPW10746274 (cntrl-elec)

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Chagrin Falls, OH 44023

Corina B

Job Details: 02/01/2023

Replaced the ui. Brought the core back for return. Heated both ovens. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, OH 44057

Jason N

Job Details: 02/01/2023

"Cc unit bouncing all over, going offbalanceChecked tub suspension, found tub bouncing several times when pushed down. Suspension springs are weak and will need replaced. ; ordrng 1 W11130362 (Suspension)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2023

"Cc: not heating. Found terminal block shorted out. Replaced terminal block and power cord. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

WHIRLPOOL RANGE

Model SF367LXSB2

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2023

Cc: gas odorCustomer stated they came home on 3 different occasions and had a faint gas odor in the kitchen area. They stated it has been intermittent. No odor upon arrival. Pulled knobs to check valves. Sprayed down exposed lines. No signs of leaks. And still no odor. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44135

Manny

Job Details: 02/01/2023

"Cc unit making a loud grinding noise, verified and noise coming from the bottom , took kick plate and condenser too close to the cabinet and causing a vibration noise. Moved condenser and no noise, opt test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Elyria, OH 44035

Angel

Job Details: 02/01/2023

Cc that unit is not tumbling just humming. Ran unit and can hear drive motor humming but cant turn. Took apart u it and everything looked good did find an extra door switch laying in the bottom of unit so I thought that extra part was probably jammed around tub so i removed it reinstalled all parts tested unit again but nothing will need to order drive motor and blower wheel.; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Brooklyn, OH 44144

Marie V

Job Details: 02/01/2023

Replaced control board. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Lorain, OH 44053

Gabriel P

Job Details: 02/01/2023

"Steam all ice and replace control and harness,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lorain, OH 44053

Gabriel P

Job Details: 02/01/2023

Found error f4e3 pump failure ordering ; ordrng 1 W11025157 (Pump ass)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Grafton, OH 44044

David R

Job Details: 02/01/2023

Customer had questions with unit operations and options. Tested out diagnostics. Good. Tested different washes with Extra Power button. Good. All components test good. Op Test Ok.

We serviced a

KENMORE DRYER

Model 110.97872601

Near Westlake, OH 44145

Manny

Job Details: 02/01/2023

"Cc unit not starting, verified and unit powered up but wont run, took apart check heating circuit components and all good plug in and turned unit on while take voltage and No voltage from the control to components, but good power coming in, unit needs control and UI both parts discontinued. ; ordrng 1 W10048220 (cntrl-elec(discontinued)) and 1 WPW10023340 (cntrl-elec(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Olmsted, OH 44070

Manny

Job Details: 02/01/2023

"Cc unit making a loud noise and wont agitate, verified and found gearcase leaking oil from shaft, unit needs gearcase, agitator base stuck on gearcase shaft will net to cut it off; ordrng 1 W10528947 (drive hub kit) and 1 W11418231 (Agitator) and 1 W11454738 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hiram, OH 44234

Brian M

Job Details: 02/01/2023

Cc unit not washing properly Ran test cycle and manual check Found unit functioning properly Advised to watch

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Garrettsville, OH 44231

Brian M

Job Details: 02/01/2023

Installed motor Ran Load with items in it Unit seems to be spinning better Advised to watch

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/01/2023

"Cc unit not heating, timer not advancingChecked power unit. Found red L wire burnt off on terminal block. Replaced terminal block and power cord using truck stock parts. Ran dryer op test, good heat and timer motor advancing timer. Op test good. ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Angel

Job Details: 02/01/2023

Cc that clothes were still wet at the end of the cycle but all the water was drained out. So I ran diagnostics and found F0E5 off balance load. Explained to customer how to pause unit if she ever catches it going off balance and if she doesnt catch it on time and the unit paused already she can just run a drain/spin but also recommended to keep load small from 6 to 7 regular bath towels and 2 tablespoons of detergent to wash the clothes opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Lakewood, OH 44107

Angel

Job Details: 02/01/2023

Replaced door opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Aurora, OH 44202

Corina B

Job Details: 02/01/2023

CC that there is thumping noise. Confirmed. Found the upper spray arm bouncing off the tub. Will need a new spray arm. Will replace the heater on return visit. Office to reschedule appointment ; ordrng 1 W11590538 (Retainer) and 1 W11573766 (Spray arm) and 1 W11507999 (Feed tube)

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 02/01/2023

Replaced blower wheel and all dented panels tested unit opt test n/g unit kept throwing a F6E3 error acu miscommunications with motor checked all connections and it was good ordering acu and drive motor. Office to reschedule motor out of stock set as a 2 job count ; ordrng 1 W11527562 (Control board) and 1 W11519731 (Motor)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mantua, OH 44255

Brian M

Job Details: 02/01/2023

"Installed motor, housing and wheel Ran test cycle No noise at this time Customer not present Talked to via txt Attached pic of text"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, OH 44128

Jason N

Job Details: 02/01/2023

"Cc unit not coolingFound evaporator frosted over solid. No airflow to ff section. Ran manual force defrost, heater circuit energized. Ordering evaporator harness and thermistor. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Corina B

Job Details: 02/01/2023

"CC that the unit is not working, unless you unplug it. Ran diag F7e1 Tachometer missing or wrong signal. F5e4 lid not being open in cycles. Unit does not start unless you unplug unit. Will need a control. ; schdld next appmnt for 2/8 WED 12-3"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Streetsboro, OH 44241

Brian M

Job Details: 02/01/2023

Cc unit not balanced Leveled unit OP Test Ok

We serviced a

GE RANGE

Model JBP35E0H2BB

Near Bedford, OH 44146

Jason N

Job Details: 02/01/2023

"Cc unit oven not working Customer stated oven sparked when she started a bake cycle. Found broil element physically open. Ran bake test, bake element is heating properly. Unit needs broil element. Called landlord with diagnosis. Ordering part. ; ordrng 1 WB44T10009 (Broil element)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2023

"Cc: not maintaining tempsCustomer stated unit intermittently will not re heat during cycle. He stated if baking at 275 for 4 hours intermittently the unit will drop to 180 degrees, advised customer of fluctuations in temperature. Ran test bake. Monitored. Unit averaging 340 degrees. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Maple Heights, OH 44137

Jason N

Job Details: 02/01/2023

"Cc unit not coolingFound both sections are room temperature, compressor is not running. Found start relay clicking. Checked amp draw on compressor, reading 9.44A and then relay overload opens. Compressor is locked and need replaced. Part not showing in stock from Marcone, office to schedule customer with next service date. ; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Parma, OH 44129

Manny

Job Details: 02/01/2023

"Cc unit shuts off mid cycle, verified and no codes, checked heater and 14.5 ohms within range, checked from both pin to ground and have continuity, spoke to bj and he said hes not sure if is supposed to have continuity to ground, calling TL spoke to, Rich he said there should be no continuity from p4 to ground, advise replacing the heater, ; ordrng 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling) from stock"

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