Local Reviews
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Nicholas F.
DRYER MAYTAG MGDC465HW0 Installed coil and clips op test good
Corey L.
REFRIGERATOR KENMORE 106.7086299 "Customer complaint of cooling loss in both sections, confirmed frz temp 28 and ff 47, found condenser fan not on, compressor overheated and tripped while looking at it, compressor cooled off and started while quoting, fan was spun by hand and started but weak, unit needs fan motor; ordrng 1 833697 (motor,cond.fan 2w cw 43.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DRYER GE GTDP490ED7WS Cc: slight squeakingFound unit to be squeaking from rear panelChecked screws panel is tightUnit is balanced and functioningOp test ok
Corina B.
WASHER AMANA NTW4516FW2 CC that the lid does not unlock. Unit will not go into diag or unlock the lid. Checked the lid 100 ohms. Will need a new control. Office to order part. ; ordrng 1 W11170317 (cntrl-elec) and 1 W11307244 (latch)
Jason N.
WASHER MAYTAG MVWB725BW0 "Cc customer was washing large rug when it was spinning the machine started banging.Ran diagnostics, no codes stored. Ran diagnostic cycle, all functions passed. Checked basket suspension, springs feel good. Ran manual spin test, spin speed good. Machine is functioning normally. Advised customer to refrain from washing large single items may ball up to one side of basket. Op test good."
David R.
WASHER AMANA NTW4516FW3 "Replaced control. Tested and calibrated. Ran normal regular wash with clothes in it. Didn’t work, no fill long fill error code. Saw customer hose in below where it needs to be. Lower than halfway point of the unit. Told customer to check owners manual for height of drain hose. Needs to be corrected and unit will work. Op test ok"
Dan H.
WASHER MAYTAG MVWB765FC2 "Customer complaint that unit is not starting , Ran diagnostics found f5e1(lid lock fault) error code, lid is not locking, unit needs new lid lock ; ordrng 1 W10861642 (latch)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Installed new thermistors, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Both sections not cooling at all. Went to back of unit, compressor is hot, cannot even touch it. Called TM, went over to the start device on unit, less can 4 resistance, checked the resistance of the compressor, checks at 15 ohms between run and start, run to common and start to common equal the 15 ohms. Mesa sure between run, start, common with ground, no resistance. Replaced start device from t/s. Let run for a few minutes, could feel air in fridge starting to cool. Put a glass of water inside, check after 24 hours but unit seems to be good. Op test ok; used 1 8201786 (STARTER) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL GC3SHAXVS02 Icemaker not cycling customer will need and is ice maker giving estimate they will not fix
Gabriel P.
WASHER MAYTAG MHW5630HC0 "Found error codes f8e1 valve fault,ran diagnostics auto test no water was coming in on unit ordering valve didn’t know which valve it was so order both have bj help me ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
Jason N.
RANGE WHIRLPOOL WFE505W0HZ0 "Installed infinite switch, tested cooktop operation. Op test good."
Corey L.
DRYER ADMIRAL ADE7000AYW "Customer complaint dryer stopped working, confirmed timer is ticking but nothing else is happening, power to unit is good, found timer not sending power to control unit needs new timer, customer does not want repair at this time ; ordrng 1 WP53-1810 (timer 142.79) and 1 WP31001484 (resistor a 4.46)"
Nicholas F.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Installed water valve and control.advised customer to throw out first three batches of ice.ran water to get air out of line.op test good took core for return
Jason N.
RANGE WHIRLPOOL WGG555SOBS01 "Cc ovens not workingCustomr said both lower and upper ovens not lighting, both just stoppedUpper amp draw on bake ignitor @ 2.6a, lower bake ignitor @ 2.6a. Both ignitors are weak. Replaced both bake ignitors using truck stock. Ran bake test on both upper and lower ovens to 300 degrees. Op test good.; used 2 12400035 (IGNITER) from stock"
Joe O.
WASHER WHIRLPOOL WTW4800XQ0 Cc: won’t spin/ won’t agitateFound error code f7e1 basket speedRan auto test found motor humming but will not startFound basket spins freely and motor is receiving proper power needs drive motorCustomer does not want to repair at this time
Corey L.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint trim on door falling off, confirmed trim is hanging, replaced with pre-id part, op test good"
Corey L.
RANGE WHIRLPOOL WFG320M0BW2 "Customer complaint there was a gas smell fire department was called and they determined it was the left front burner cap not on fully and causing gas to leak but not light when tried, fd also said trace amounts from right two burner heads were found, tested all burners, right two burners a little too high, adjusted both flame sizes, no gas smelt in th off positions, unit is operating as designed"
Gabriel P.
RANGE WHIRLPOOL WEE750H0HV1 Replace part obt test ok
Arthur V.
DRYER MAYTAG MEDX655DW1 Customer outside vent is clogged (see pic). Also vent behind unit is too long also adding to the issue. Advised customer. Unit op test good
Jason N.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc unit still building frost in freezer Found frost in freezer section, top of cavity near door. On inspection, Noticed center door hinge pushed into outer liner, liner bowed in. Called WP techline, to advise customer to call WP consumer for further steps on replacing unit."
Corina B.
WASHER MAYTAG MVWC415EW1 Replaced the control. Drain pump is humming. Replaced the drain pump from t/s. Brought core back for return. Ran a calibration. Started a rinse and spin with towels. Optest ok. ; used 1 WPW10661045XXX (XXX DO NOT RESTOCK XXX) from stock
Jason N.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Installed optical controls. Ran diagnostics test 15, ice bin now showing empty. Op test good."
Corina B.
WASHER MAYTAG MVWB865GC0 Replaced the latch. Ran a calibration. Started a normal load. Optest ok.
Joe O.
WASHER GE GHWN4250D2WW Installed tub sealRan test cycleOp test okWhen draining unit I noticed the drain in the floor over flowing
Corey L.
MICROWAVE WHIRLPOOL WMH73521CS6 "Customer complaint light stays on inside when door is shut some of the time, unit is not failing while tech is in home, advised this repair would need door cams, quoted for svc and labor, parts covered under year warranty, customer does not want repair at this time"
Gabriel P.
DISHWASHER MAYTAG MDB8989SHZ0 "Replace arm spray,opt test ok"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replace parts, opt test ok"
Arthur V.
FREEZER WHIRLPOOL WZF34X18DW03 Replaced control. Op test good
Jason N.
DISHWASHER MAYTAG MDB4949SHW0 "Cc unit coming on by itselfCustomer turned breaker back on, ran diagnostics, no codes stored, all functions normal. Watched unit for 20 min, unit idle. Unit is plugged into GFCI outlet under sink, WP does not recommend these outlets for their unit. Stated nothing else in unit would cause this, everything has been replaced, nothing else can be done for unit. Advised customer to contact electrician for possible outlet change to standard outlet, or WP consumer."
David R.
DRYER MAYTAG MGD5630HW0 "Cc dryer wasn’t working. Got here today, customer said they were about to cancel appointment because unit was working and dried 2-5 loads already but wanted it to still be checked out. Stacked unit in closet, gas dryer. Put a load of towels in on timed dryer for 40 mins. Ran outside to check vent, good airflow. As of today everything checks good. Op test ok"
Arthur V.
DRYER SAMSUNG DV42H5200GW/A3 Replaced idler pulley and drive belt. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Installed freezer door light switch. illumination returned. Op test good.
Corina B.
RANGE WHIRLPOOL WOD51EC0HS01 "Replaced the ui. Cust has the ui, since whirlpool sent the cust the part. Optest ok."
David R.
WASHER WHIRLPOOL WTW8500DC3 "Replaced parts, ran steps 51/52. Op test ok"
Corina B.
DISHWASHER KITCHENAID KDTE104ESS3 CC that the unit is not working. Ran diag 7-1 no heat. Started a cycle pump and motor are not running p. Checked the control 120 volts to the pump and motor. Will need a pump and motor. Replaced the pump and motor from t/s. Ran a calibration. Optest ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY 16426) from stock
David R.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Replaced all parts, tested, unit heated up, light working. Op test ok."
Brian M.
DRYER GE GTD45EASJ0WS Installed switch OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
REFRIGERATOR KITCHENAID KBFA25ERSS At arrival this is Not the fridge the owners Mom showed me yesterday Cc of no cool Found compressor not running Used compressor tester OP TEST OK Used start device kit from over stock Frost pattern started to show Unit is in garage Advised to let cool for 48 or more depending on garage temps OP TEST OK ; used 1 W10613606 (START DEVICE ) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890128, 1 W10890131, 1 W10890290, 1 W10891056, and 1 W10898074 from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint food in freezer is wet and condensation on shelves in fridge, temps were -2 frz and 38 ff minimal items in ff section, customer stated doors were kept shut all day, no condensation observed, found gaps at 6 of the 8 corners of frame for ff and frz doors, siliconed gaps; used 1 8201711 (ADHESIVE ) from stock"
Corey L.
DISHWASHER MAYTAG MDB7600AWW "Customer complaint dishwasher buttons don’t work, found rinse only button not allowing a selection, needs console, part is no longer available, left quote to repair if customer locates a part"
Corey L.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Customer complaint door does not auto shut and is hard to open, pop through entitlement, door is hard to open because of the unit pressurizing must wait 30-60 seconds after shutting door to try to reopen, feet were not raised at all, raised feet leveled unit door auto shuts now"
Joe O.
WASHER AMANA NTW4516FW3 "Cc: unit will not go past spin cycleFound no stored error codesRan auto test and calibration, ran regular cycle, ran drain and spinAt the need of the drain and spin unit would not unlockRe checked error codes. No codesChecked lid lock, checked okNeeds control; ordrng 1 W11170317 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL ET1CHMXKQ09 "Customer complaint fridge has water dripping inside, confirmed found evap drain clogged, cleared ice and debris through drain tube, op test good"
Dan H.
DISHWASHER WHIRLPOOL MDB4949SHZ0 Installed new door panel
Jason N.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Installed freezer light module. Illumination returned to all lights. Op test good.
Dan H.
WASHER WHIRLPOOL WTW4816FW "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, valves open and close, unit is operating as designed"
Brian M.
DISHWASHER GE GDT655SSJ0SS Installed Ui board per GE Techline Ran test cycle no goodCalled GE Techline back they stated that i should have replaced Main ControlTold them that I was told by Techline that the main board was not the issue and just to replace the UI board Called and spoke to BJ and he told me to order the main board no cost to customer ; ordrng 1 WD21X24799 (machine control)
Nicholas F.
RANGE WHIRLPOOL WFG525S0HZ1 Cc oven not working comfirmed installed spark module and control op test good
David R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran service test. No error codes, all components are working good, heater is good. No signs of burn marks or no indication that anything was burned at all. Op test ok"
Brian M.
MICROWAVE WHIRLPOOL WMH31017HZ2 Complaint bracket broke Found top mounting bracket to be pushed in Took apart unit and reinstalled mounting tabs OP TEST OK
David R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc water leaking, found water on floor left side of unit. Ran service test, no error codes, let run all the way through. Checked spray arms to make sure nothing was stuck in them. Took off panel, water is getting behind vent assembly. Gasket has slit in it. Ordering vent assembly and gasket.; ordrng 1 W11227945 (DEFLECTOR) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent) and 1 WPW10524469 (gasket)"
Brian M.
WASHER WHIRLPOOL WTW7500GC0 Called because customer was not confirmed. Customer canceled
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Found ice bucket half full so unit is not making too much ice. The main issue now is that the ice bucket is extremely hard to remove. After removing it I applied some lubricant to the release mechanism and the slides and the edges around the bucket face. Worked bucket in and out several times and unit working properly now
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: not coolingFound freezer section temps at 19 degrees, ff temps at 60 degreesEvap has full frost patternChecked power to unit, outlet to unit has open groundAdvised customer to have electrician look at electricalFound a correct outlet Put unit in manual defrost, unit defrostsUnit pulling 1.1 amps when coolingFound evap fan functioning as wellOp test ok"
Jason N.
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not heating or staying hotRan bake test to 350 degrees, ignitor drawing 2.8a, then drops. Ignitor weak, may or may not light sometimes. Replaced ignitor using truck stock. Reran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from stock"
Joe O.
WASHER MAYTAG MVWX655DW1 Cc: does not wash all the timeFound error code f3e2 inlet water temperature faultRan test 5 for inlet thermistorNeeds control board and water valve assembly; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)
David R.
RANGE WHIRLPOOL WFE505W0HS1 Replaced glass and liner. Tested. Op test ok
Dan H.
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint of suds error and f3e1 error, customer had unit running, so error showed, ran diagnostics found f3e1(water level system) and f9e1(long drain) error codes, found filter basket clogged, cleared , ran test cycle, op test good"
Corina B.
DRYER WHIRLPOOL WED5620HW0 "CC that the unit has moisture in the drum. Checked the outside vent, no air flow. Advised cust to have the vent cleaned. Recommend dryer vent wizard. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."
Arthur V.
DISHWASHER WHIRLPOOL WDT970SAHV0 Ran unit. Water not hot enough. Advised customer water should be at 120degF when entering dishwasher and running water at the sink first is necessary. Unit working as designed. Advised customer in users guide where it explains washing plastic items
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ "Replaced brackets, tested. Op test ok"
Jason N.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not drying Ran diagnostics cycle, code f7e1 for no heat. Forgot to clear codes in diagnostics cycle last time to when replacing wash pump. Ran diagnostics cycle, heater circuit reactivated, heater turned on. Op test good."
Nicholas F.
WASHER MAYTAG MVWB765FW3 Cc washer is not starting.started normal cycle unit filled and began agitating.drained unit then ran drain and spin cycle.unit drained and spun.ran diagnostic found f0e4(spin limit by water temps)customer advice me that installer hooked up fill hoses wrong.customer correct fill hoses cleared error code.started washer on bedding with a load in it.washer advance to wash cycle op test good
Nicholas F.
WASHER MAYTAG MVWX655DW1 Installed door latch from truck stock.door latch that was sent was no good.installed water valve and control.op test good.; used 1 W11307244 (DOOR LOCK) from stock
Dan H.
DRYER MAYTAG MDE9700AYW "Installed new thermostat, op test good"
Dan H.
DRYER MAYTAG MGDZ600TW2 "Installed new control, op test good"
Corey L.
MICROWAVE JENN-AIR JMW2430DP01 "Customer complaint light randomly turns on throughout the night hours after it has been used and have to press the two buttons it takes to turn the light off/on like there is a ghost, turned light off and on several times without failure, ran diagnostics, no codes, light relay clicking on control or display ordering control; ordrng 1 W11179310 (CONTROL)"
Dan H.
WASHER WHIRLPOOL WTW4616FW2 "Installed new lock and control, op test good"
Gabriel P.
REFRIGERATOR GE CFE28USHCSS Replace parts order opt test ok
Gabriel P.
VERTICAL FREEZER MAYTAG MZF34X16DW00 Replace all parts opt test ok
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit beeps after dispensing waterCustomer not running a filter in unit, nor a bypass. Customer has home filtration system. Unit needing filter reset, “ reset” filter pressing water filter switch. Water filter alarms reset, op test good. Advised customer they may need a bypass to satisfy water filter switch input."
Corey L.
REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Customer complaint ice build up under ice bin and in ice chute, confirmed ice chute frozen solid, found ice chute door seal damaged, ordering ice door chute seal; ordrng 1 WP2180353 (door-chute)"
Arthur V.
WASHER WHIRLPOOL WTW4800XQ4 Found unit getting 2 error codes both pointing to a actuator. Replaced actuator and recalibrated unit. Op test good Unit in a extremely wet environment. Advised customer who was already aware ; used 1 WPW10006355 (ACTUATOR) from stock
Joe O.
REFRIGERATOR KITCHENAID KRSC500ESS00 Cc: not cooling in ff sectionCustomer advised that the unit is cooling now but was not cooling for 2-3 days priorFound temps in ff section at 38 degreesRan diagnosticsAt this time unit is functioning as designedOp test ok
Brian M.
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Cc light won’t after replacing bulb Found relay on main board not activating found bulb housing cracked Needs control board housing and bulb ; ordrng 1 8206232A (lamp 40 watt) and 1 W11182110 (cntrl-elec) and 1 WPW10210878 (housng-lmp)
David R.
WALL OVEN WHIRLPOOL WOD51ES4EB01 "The hinges are not the problem. The door is catching on the trim and making the door lift a little before closing causing the noise. Trim and hinges have already been replaced and still unit making noise. Tried to manipulate the trim because it was bent, even with new one on still making noise. Was able to get noise to stop. Replaced hinges. Op test ok"
Corina B.
WASHER GE GTW460ASJ6WW CC that the unit doesn’t finish a cycle. Found the drain hose on the ground. The hot and cold water are reversed. Advised cust to rinse the drain hose. Switched the hoses. Started a rinse and spin. Optest ok.
Brian M.
REFRIGERATOR WHIRLPOOL LFHT1817LW4 "Cc of leak in fridge Ran steamer until I had steam rolling out from drain pan under unit No blockage customer then stated they wanted to order the drawers Customer to install office to Bill; ordrng 1 240337103 (pan-crisper) and 1 240530811 (pan-meat13629), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWC415EW1 "CC that the unit will not work and overfilled with water. No damage to the basement. Cement walls and floors, nothing was wet when I arrived. Found the control on rinse and spin. Ran a calibration. Started a normal cycle and the washer did overflow, adjusted the pressure hose. Started a normal cycle, twice filled then agitated. Ran a drain and spin. Optest ok. I"
Arthur V.
REFRIGERATOR FRIGIDAIRE FRS26R2AW5 Found compressor running and very little cold air in freezer. Evap only has frost on top row. Unit needs compressor and evaporator. Customer does not want repaired
Arthur V.
WASHER WHIRLPOOL WTW8040DW4 Found fill valve faulty. Replaced with part sent. Op test good
Jason N.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed door bracket and shims. Door alignment better. Gravity close successful. Op test good.
Corina B.
DISHWASHER KITCHENAID KUDL03IVBL3 "Replaced the vent and gasket. Optest ng. Will need a new control. Cust does not want to repair. Office to refund cust. ; ordrng 1 WPW10285180 (cntrl-elec 177.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER MAYTAG MVWX655DW1 Installed listed partsRan auto test and calibrationOp test ok
Nicholas F.
REFRIGERATOR KITCHENAID KFCS22EVMS5 Cc refrigerator is leaking.found evaporator drain tube frozen.
Gabriel P.
OTR MICROWAVE KITCHENAID KEMC308KSS02 "Transformer getting 120 v but magnetron not working found harness burning and magnetron ordering parts need it customer will repair also customer wants me to replace broiler ; ordrng 1 WP4375020 (capactr-mg 79.90) and 1 WP4375424 (magnetron 310.78) and 1 WPW10207400 (elmnt-brol 113.44) and 1 WPW10687786 (diode 18.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE WHIRLPOOL RF365PXGW Cc F1E2 error code will keep popping up even after she cycles power. Checked and the error code is for the control board. Control 3196967 is not available. Research control.
Dan H.
WASHER WHIRLPOOL WTW8000DW0 "Customer complaint that unit is not starting, ran diagnostics found f9e1(long drain), f8e6(water hazard), and f0e5(off balance) error codes, unit is not draining, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 WPW10581874 (pump-water 68.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL GHW9150PW0 Cc door isn’t locking all the time Ran manual test for door lock Unit is locking about 4 times out of 10 Striker also seems to be a little worn out Needs door lock and strike ; ordrng 1 WP8181651 (strike) and 1 WP8182634 (latch)
Nicholas F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc refrigerator is not cooling.confirmed found ff evaporator frozen.unit need evaporator cover,thermistors and control.; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (cntrl-elec)"
Arthur V.
RANGE KITCHENAID KSGG700ESS1 Found unit needs power cord. Found bake burner not lighting. Adjusted air baffle lighting every time now. Power cord missing ground wire ; ordrng 1 W11023766 (cord-power)
Dan H.
WASHER WHIRLPOOL WFW8300SW03 "Customer complaint that unit is not spinning, found bearings worn out so bad that basket is rubbing on tub, unit needs new basket, inner and outer tub, customer does not want repair ; ordrng 1 280251 (tub,outer 272.30) and 1 WPW10165321 (basket 272.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR KITCHENAID KRMF706ESS00 Found unit not defrosting in either compartment. Put unto for ed defrost heater came on. Found no response to user interface on drawer Unit needs a evap fan motor with harness and a user interface bd. ——-extra time 5 door model ; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 WPW10769076 (cntrl-elec)
Arthur V.
REFRIGERATOR GE PFS22SISCSS "Found unit condenser fan motor running slow. Sides to unit are warm to hot. Needs condenser fan motor and main control. ; ordrng 1 WR55X10942P (board asm main contr) and 1 WR84X10055 (condenser fan motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER WHIRLPOOL NAV8800AWW "Cc unit is making loud noise, leaking water, clothes were caught under impeller and she smelled smoke and seen smoke. Found belt broke, water leaking from under tub, transmission is corroded. Will need new belt and transmission possibly tub, transmission is NLA. Customer doesn’t want to go ahead because it will be too much of a cost.; ordrng 1 WP2700100631.35 (belt- spin)"
Corey L.
WASHER MAYTAG MVWB755DW1 "Customer complaint when washer is plugged in it just beeps and flashes f5, confirmed lid lock is trying to unlock but is already in the unlocked position, unable to get into diagnostics, ordering lid latch; ordrng 1 W10810403 (lid lock assy)"
Corey L.
WASHER ROPER RTW4640YQ1 "Customer complaint washer wasn’t working just flashing, ran diagnostics, no codes, started normal extra heavy load, unit filled and advanced to wash, unit spun and drained, unit is operating as designed, customer is waiting for concessions number from warranty company but has to get copy of pop through Lowe’s and said he will pay us if he has to, advised to email us at the email provided on our business card; saved tckt"
Corey L.
WASHER WHIRLPOOL WTW8500DC5 "Customer complaint washer fills with water the after 20 minutes says it’s done, ran diagnostics found f7e8 and f7e9 motor faults, ran svc spin and agitation, nothing is moving, basket and agitator spin freely by hand but a clicking in the transmission can be heard when spinning, unit needs clutch asm stator and drum asm; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator)"
Gabriel P.
WASHER WHIRLPOOL MVWB850YW1 Spoke to customer over the phone when I was there previously I was trying to make some thing to work for then since the original machine screws were rusted and kept breaking I put different screws in but it seeing it didn’t work spoke to bj we are ordering hinge and screws ; ordrng 6 WPW10442074 (screw)s and 1 WPW10544328 (hinge) and 1 WPW10544329 (hinge)
Corina B.
WASHER WHIRLPOOL WTW5000DW2 "CC that the unit does not work. Ran diag .F7E1 – BASKET SPEED FAULT, F7E6 – MOTOR FAULT. Checked the capacitor has no deflection. Will need a new capacitor and motor. Office to order parts. ; ordrng 1 W11162560 (CAPACITOR ) and 1 W11283592 (motor-drve)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker is recieving 120vac , water valve is working, ice maker cycled, ; ordrng 1 W10886939 (icemaker )"
Dan H.
MICROWAVE JENN-AIR n/a "Customer complaint that unit is not powering up, found fuse open , jumped out, unit is not heating, unit only drawing 0.2 amps, switches are good, unit needs new control and fuse, control is no longer available ; ordrng 1 56001396 (CNTRL )"
Gabriel P.
DISHWASHER WHIRLPOOL WDF560SAFB2 Found error f4e3 motor not running and f7e1 heating no heat found no loose connection to the motor it stays humming will not start checking if I have on truck stock no I do not ordering pump assembly ; ordrng 1 W11085683 (pump&motor)
Dan H.
DISHWASHER MAYTAG MDB4949SDM0 "Customer complaint that dishwasher runs too long, ran diagnostics found f6e4(float switch open) error code, float switch is good, no water seeping passed check valve, fill valve opens and closes, unit needs new control, customer does not want repair at this time ; ordrng 1 W10737607 (cntrl-elec 172.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DISHWASHER WHIRLPOOL KDFE104HPS0 Cc clip broke off.ordering clip.customer will install.no return visit.customer showed pop bill warranty company ; ordrng 1 W10919676 (clip)
Nicholas F.
RANGE FRIGIDAIRE FGGF303PFC "Cc oven won’t work not heating.has a bad ignitor.unit needs ignitor.customer is getting repair; ordrng 1 316489403 (IGNITOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DRYER MAYTAG MGDC465HW0 "Cc dryer not heating.confirmed.ran dryer with amp meter,dryer drew. 7 amps drop down to 4 did not light.element is glowing.unit need need coils.front clips broke needs new front clips; ordrng 2 W10854425 (clip)s and 1 WPW10328463 (coil-valve)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found unit evap fan motor not running. 120 v to motor. Replaced with truck stock. Cust purchased camper in Oct of 2018. Unit should be under warranty. Customer to send proof of camper purchase date to office and please reimburse after receiving pop. ; used 1 WP2315539 (MOTOR-EVAP) from stock
Arthur V.
DRYER SAMSUNG DV361GWBEWR/A3 Found vent clogged causing short cycling. Customer to clean out vent
Arthur V.
REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced main control,evap fan motor kit with harness,evap cover. Defrosted both evaporators and then restarted unit. Op test good Took core for return."
Arthur V.
MICROWAVE B-IN WHIRLPOOL WMH73521CS6 Replaced switch assy with new switches. Op test good.
Arthur V.
WASHER AMANA NTW4516FW3 Customer states unit not draining that there was standing water in tub at the end of the cycle. Ran diagnostics. One error. F2e1 stuck key. Cleared code and ran a service verification cycle. Passed. Found customer using a non He product. Advised only he soap should be used in this washer. Started a load for customer before leaving
Jason N.
WASHER WHIRLPOOL CHW9150GW0 "Installed tub and basket, ran diagnostics cycle. Op test good."
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer complaint fridge is not getting cold, confirmed unit is room temp, fans are running but compressor is not, ran test 5, compressor not operating, found wire harness at compressor not fully seated, compressor kicked on as soon as harness was tightened, evap started good frost"
Jason N.
COOK TOP MAYTAG MGC7430WS00 "Cc burners not igniting Customer said 2 of her knobs are lose and won’t turn the burners on anymore. Found 2 knobs broken, other 2 are wobbly, may be on their way out, ordering a set of knobs, customer will install herself.; ordrng 4 WPW10268448 (knob)s"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc water dripping from dispenser.installed water valve.ran water to get air out of line.op test good
Gabriel P.
WASHER MAYTAG MVWB835DW4 "This unit is new and is not first time I’m hearing a squeak sound on this new unit calling tech line spoke to joe he said to try and put grease on shaft some time that will take the noise out I try it but did not work ,replacing gearcase from truck stock ,opt test ok ; used 1 W10811956 (CABRIO GEARCASE) from stock"
Brian M.
DLB WALLOVEN ELE KITCHENAID KODE507ESS04 Cc door lock won’t stop locking Found error for f5e1 upper motor latch not working Latch is within resistance range needs appliance manager control replaced Spoke to BJ also recommended to replace latch just Incase ; ordrng 1 W10883049 (latch-door) and 1 W11179310 (cntrl-elec)
Corina B.
WASHER AMANA NTW4605EW0 CC that the lid will not lock. Found the latch has failed. Replaced the latch from t/s. Started a rinse and spin. Found the hot and cold lines are reserved. Switched the lines. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock
Corey L.
DRYER WHIRLPOOL MDE5500AYQ "Customer complaint dryer is not turning on and just flashes 8.8 and 50, confirmed, power to unit is good, cycled power with no change, control failed, 33003028 control not available, quoted customer in case he finds part and gave part number"
Corey L.
DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint dishwasher just sits after washing and water is left inside, confirmed water inside tub, found no drain loop installed and extension missing, customer found second half of drain hose, installed drain hose and both drain loops, also found knock out at garbage disposal still there, knocked out gd tab, started quick cycle, op test good"
Corey L.
REFRIGERATOR KENMORE 596.765195 "Customer complaint of no cool in both sections, unit was unplugged and room temp in both sections, informed customer we need unit plugged in for at treats 24 hours to properly diagnose, plugged unit in and removed evap cover, frost pattern looks good 3.5 coils with good frost in 15-20 min, advised customer to allow 24hours for temps to settle and to monitor"
Dan H.
COOK TOP KITCHENAID KGCP467JSS2 "Installed new gas valve, op test good"
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found water on the deli control call tech line spoke andy ask me to replace pantry door but it’s been replaced with the deli control then ask me to check underneath ice bin and there was ice frozen underneath which is telling us there is a leak so door ice not closing all the way deli control shorted out not working cause of water inside and ice bin is broken underneath causing ice to melt into small sizes needs all three parts ; ordrng 1 W10919724 (door-ice) and 1 W11129522 (ice-contnr) and 1 WPW10769076 (cntrl-elec)
Corey L.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Customer complaint dishwasher is not washing and leaves soap in, confirmed detergent in tub not dissolved, ran diagnostics found f6e1 low fill/no fill, removed line from unit, screen clear, water pressure is slow, valve is all the way open under sink, advised customer to have a plumber look at water pressure in home for hot line under sink, ran quick wash unit filled barely to top of filter screen"
Nicholas F.
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evaporator cover and control.advised customer to wait 24 hours for temps to return to normal job complete.
Dan H.
REFRIGERATOR MAYTAG MFF2558FEW00 "Customer complaint of ice build up in ice bin, confirmed, cycled ice maker , ice maker ejected and filled, ice cubes normal sized, no evidence of leaking from valve, temperatures are good, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"
Gabriel P.
ICEMAKER KITCHENAID KUIC15POZP2 "Replace bin thermister,opt test ok"
Jason N.
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit ice maker not dispensing iceFound auger jammed with ice, ice had melted and frozen into solid block in auger blades and in lower ice container. Removed ice container and cleared ice from auger and container. Checked operation, auger checked good. Unit dispense lever mechanism is worn not sealing up tight enough, unit needs dispense assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2255431B (arm-dispsr)"
David R.
OTR MICROWAVE MAYTAG MMV4205FZ3 "Cc intermittent lights when closed and open. Replaced interlocks from t/s. Tested, water heated up. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Jason N.
REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Cc unit not making iceFound ice maker jammed, mold is clear. Wiggled ice maker switch arm, ice maker Indexed around, mold filled with water. Advised customer she may need ice maker. Customer wants to order.; ordrng 1 241798231 (ICEMAKER11176), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KBFO42FTX02 "Found no noise even turn cooling off for few minutes no noise ask customer to record the issue she is having also found temp on freezer at 2 degrees fresh food section at 38 degrees explain to her that service call is good for 30 days that if noise comes back to give us a call back ,opt test ok"
Corina B.
WASHER FRIGIDAIRE FAFS4473LW0 CC that the unit is leaking. Found the door is sagging and hitting the bellow will need a sag kit. Office to order part. ; ordrng 1 137309800 (door sag kit)
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is ticking, confirmed, found tag on electrical cord tapping wall from air flow, adjusted, no noise, unit is operating as designed"
Corina B.
DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not working. Checked the voltage L1-n 120 volts, l2-n 0 volts L1-l2 120volts. Will need an electrician. Cust wants to reschedule because there is a problem. Advised customer call if dryer is working after the electrician ; schdld next appmnt for 7/12 FRI 8-11"
Corey L.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint fridge is starting to lose cooling, confirmed, found ff evap frozen, temps 42 ff and -7 frz, found thermistor in the wrong position and discoloration on thermistor, also copper lines are pressing on cover a slight invention of the lines can be seen, ordering harness and, called at 5, waited on hold for 15 minutes, will call techline per request on return visit; ordrng 1 W11033168 (harns-wire)"
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Spoke to office customer canceled
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not draining Checked over everything pulled unit out found drain hose twisted and crushed behind the knife drawer was able to pull unit out and untangle hose Also was able to put twisted part behind dishwasher where it won’t get tangled again Ran multiple fill and drains OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock
Joe O.
DRYER MAYTAG MEDC400VW0 "Cc: not tumblingFound belt came off pulley, and pulley on motor broken, found rollers to be seizing to shaftsNeeds motor pulley, and dryer repair kitCustomer does not want to repair at this time"
Corina B.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cust showed cust showed pop, sent pic, sent pic. CC that ice maker is leaking. Steamed out the bin. Cycled ice maker filled no leaking. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve.office to order part. ; ordrng 1 W10873098 (valve)"
Joe O.
WASHER WHIRLPOOL MHW6630HW0 Installed wire harnessRan quick testOp test ok
Corina B.
DRYER WHIRLPOOL WGD75HEFW0 CC that there is a rattle when running the unit. Found the blower wheel covered in lint. Cleaned the blower wheel. Optest ok.
Brian M.
REFRIGERATOR KITCHENAID WRX988SIBM01 Customer purchased unit second hand and the seller told them that every so often they have to defrost the unit or unit gets hot It has been running since 7-3-19 so under week Found temps in fridge to be at 35 and freezer at -4 I do not see an issue at this time no frost build up
Brian M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock
Jason N.
WASHER WHIRLPOOL WFW87HEDW0 Installed control board and pressure switch. Ran diagnostics test. All functions passed. High spin speed returned. Op test good.
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed listed partsOp test ok
Corina B.
WASHER WHIRLPOOL WTW6800WW1 CC that the ui has ld. Ran diag f32 long drain. Checked the drain pump found a string wrapped around the blade. Cleared drain pump started a cycle and drain washer. Drain pump is humming but not deaths water. Will need a new drain pump.
David R.
DISHWASHER MAYTAG MDB4651AWS "Replaced parts, checked, no leaks, ran for a couple mins. Op test ok"
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit not spinning enough water out. Clothes coming out wetRan diagnostics, found codes f8e1 for long fill/no fillRan auto cycle and calibration. All functions passed. Drain hose has washcloth type cloth wrapped around it as a filter. Advised customer that this may not allow water to pass as quickly as needed. Had customer show how much detergent also used, using half of the cup provided, advised using only 2 tbl or the number 1 line on cup. Customer says they also used that amount and the filter was always there. Customer also wants the dryer looked at, told her I do not have a job to service the dryer at this time."
Corina B.
WASHER WHIRLPOOL WTW5000DW2 "Cust showed cust showed pop, sent pic. CC that the clothes are wat at the end of the cycle. Ran a calibration. Started a rinse and spin. Advised customer to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok"
David R.
REFRIGERATOR WHIRLPOOL KSRG22FKWH04 "Cc water is still spraying from icemaker on to Fz door and everywhere but where it’s suppose to. Found icemaker line and chute going into icemaker iced up. Removed icemaker, steamed out all ice. Line is clear. Tested. Op test ok"
Brian M.
REFRIGERATOR JENN-AIR JUD24FCERS00 Cc unit won’t stop making iceFound bail arm not seated in ice maker correctly Correctly positioned ice maker bail arm
David R.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc door not leveled, looked in owners manual. Could not level doors from adjusted feet, had to level from top of door. Got doors lined up as best as possible, advised customer that adding heavy items on the door will help weigh it down. Op test ok"
David R.
DRYER MAYTAG MEDB765FW0 "Cc check lint screen is lighting up and not allowing to start. Advised customer with this certain model it is better to power on unit first before you throw clothes in. If you do it reverse way which you throw clothes in before powering on, it won’t let you continue to cycle till you open up the door and “check lint screen”. Found wire connection a little backed off of sensor, corrected, checked all wires, all buttons on UI working. No error codes, started each time for me, heat cycled. Checked outside, airflow good. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced icemaker and control and UI. Tested in service steps 29/30. Ice tray twisted and called for water. Op test ok.
Brian M.
DISHWASHER WHIRLPOOL WDT710PAYM5 Cc unit will not drain Found drain hose connector at sink to be clogged with grease Ran screw driver in sink drain connector to clear blockage Ran multiple fill and drains OP TEST OK Drain hose is looking pretty dark inside advised that in the future he may need to replace it
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc that unit isn’t cooling top of fridge customer stated they lost power At arrival unit was in a defrost Found evap cover to be frosted over unit did not defrost properly possibly unit was in defrost when power went out and back on. Ran all test and all test passed Cleared evap OP TEST OK at this time Advised to give it 48 hours
Nicholas F.
DISHWASHER KITCHENAID KDTM404ESS3 Cc door is not closing.confirmed. Adjusted door and rack.installed new door latch.op test good
Jason N.
DRYER KENMORE 110.728121 "Cc unit not drying cloths, taking a long timeChecked air flow from back of unit, and outside set vent outlet. Air flow acceptable, watched unit cycling flame, unit cycled flame only the first few times. No flame after that, ignitor lighting, but valve coils buzzing. Unit need gas valve coils. Replaced using truck stock. Retested flame cycling. Op test good.; used 1 279834 (COIL) from stock"
Gabriel P.
DRYER MAYTAG MGDC465HW0 Replace part opt test ok
Corina B.
REFRIGERATOR MAYTAG MSD2356AEW CC that the unit is leaking p. Found the drain hole is frozen. Steamed out the drain. Optest ok
Joe O.
ICE MAKER WHIRLPOOL GI1500XHW6 "Installed gridStarted unit, watchedOp test ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890100, 1 W10890115, 1 W10890128, 1 W10890131, 1 W10891056, 1 W10898074, and 1 WPW10143759 (DRIER) from stock"
Arthur V.
WASHER MAYTAG MVWB835DW3 Replaced control and console (user interface). Ran service verification cycle. Passed. Op test good Took core for return
Jason N.
RANGE KENMORE 790.960114 "Installed infinite switch, tested burner operation. Op test good,"
Joe O.
DBL WALL OVEN KITCHENAID KEBC207KWH0 Cc: unit will not shut offPreheated upper and lower oven to 350 degreesOvens both shut offAdvised customer that the issue could be caused by the control board and resetting the breaker could have reset the controlParts showing no longer available
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Steamed out all ice. Replaced all parts, set temp back to normal settings. Op test ok."
Nicholas F.
DRYER GE GTD42GASJ2WW Installed belt.op test good
David R.
REFRIGERATOR MAYTAG MRT311FFFZ00 "Fz gasket was ripped, Duffy find out till already taking old one off. Magnetic part was halfway off. Ordering new gaskets.; ordrng 1 W10249195 (gasket-fip) and 2 W10249196 (gasket-fip FZ)s"
David R.
DISHWASHER AMANA ADB1400AGW0 "Cc of film spots on glasses, cyst8mer said something about rinse aid not working properly. Found 10-1 dispenser error code. Rinse Aid full. Also use test strips and found customer has hard water. Ran service test, drain pump and heater good, filter was a little dirty, drain hose loop is high enough. Tested dispenser, out of range. Will need dispenser,*** customer paid SVC, do not order part; ordrng 1 WPW10428217 (dispenser 87.63), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Evaporator is clearly leaking Freon. Needs a new evaporator and filter dryer; ordrng 1 W10917531 (EVAP ) and 1 WPW10143759 (DRIER )
Jeff M.
REFRIGERATOR KITCHENAID KRMF706ESS01 The freezer door is not properly closing the top of the freezer door is bowed out words causing the seal tonight grab the seal is fully extended the door needs replaced; ordrng 1 W10815701 (SS DOOR)
David R.
DRYER MAYTAG MGDC215EW0 "Replaced drum. Door handle did not fit. Looked up on Marcone, the door handle that was ordered must be an updated version. Will need to order new door in order to fit everything. Order door and pieces that come with it.; ordrng 1 W10861227 (door) and 1 W10861521 (seal-door) and 1 W11173656 (COVER) and 2 WPW10362431 (hinge)s and 1 WPW10463967 (door) and 1 WPW10529197 (catch) and 1 WPW10549553 (handle) and 1 WPW10610880 (catch)"
Corina B.
RANGE KITCHENAID KODE300ESS00 "CC that a fault code comes up. Ran diag f2e1 key stuck,checked the connections to J1, good . Will need a new keypad. Cust is still I. Warranty for the keypad. Office to order part. ; ordrng 1 W10588726 (panl-cntrl)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDW00 The freezer hinge on the bottom the screws that hold the hinge in place we were stripped out call Techline nonrepairable
Gabriel P.
DISHWASHER WHIRLPOOL KUDS30IXWH7 "Valve leaking he won’t need pump to be replace is good,ordering valve ; ordrng 1 WPW10327249 (water intake valve)"
David R.
DRYER WHIRLPOOL WED4815EW1 "Replaced parts, tested with customer watching and load in dryer. Everything sounds normal. Op test ok"
Jeff M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new part unit op tested good
Nicholas F.
DISHWASHER KITCHENAID KDPM354GPS0 Cc motor is snapped off bottom of unit.confirmed found recirculating dump motor snapped off of unit.unit need sump assembly ; ordrng 1 W10805015 (SUMP ASSEMBLY )
Jeff M.
RANGE GE C2S985SET5SS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Nicholas F.
WASHER WHIRLPOOL WFW97HEXW2 "Cc washer is not working.confirmed.ui is blinking can’t select cycle.cant run diagnostic.unit Need user interface and control.; ordrng 1 W10369394 (UI WHITE) and 1 WPW10442138 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new part unit op tested good
Gabriel P.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Previous technician replace fan and thermister on fresh food evaporator but not the cabinet thermister spoke to bj explain to him that fresh food section is little too cold 30 degrees he advised me to replace user interface also ; ordrng 1 12002355 (thermistor kit) and 1 WPW10623106 (cntrl-elec)
David R.
WASHER WHIRLPOOL WTW5000DW2 "Cc hot and cold switched when unit was installed. F8E5 hot cold reversed. Made sure hoses were on wrong. Corrected, no leaks. Ran service test and calibration. All components test good. Op test ok."
Jeff M.
WASHER GE GTWN5650F1W0 The unit will work for 3 to 4 cycles and then won’t drain the water out. When I was your last time I forgot to clear the codes I cleared the codes this time I reset the EEPROM and I also reconfigured the personality I don’t think it was on the correct personality. Unit tested good
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Damper is not opening found good frost pattern on freezer evap,ordering damper ; ordrng 1 W11087463 (damper)"
Jason N.
DISHWASHER WHIRLPOOL KUDS01FLSS5 "Cc unit has parts coming offFound small top spray arm had come off, will not click back into place very well. Ordering water feed tube assembly includes top spray arm. ; ordrng 1 WP8559850 (tube)"
Dan H.
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer complaint that time changes every 3 days, ran diagnostics found f6e0 error code, unit needs new user interface ; ordrng 1 W11351648 (user interface )"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Upon arrival the unit was working fine 40° in the fridge -2 in the freezer but I did find the condenser completely packed with cat hair. Recommended for the customer to clean the condenser at least once a year unit tested good
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc Fz door will not shut the right way. Door had a lot of slack on it at the top hinge. Corrected. Door shuts perfect now. Advised customer of heavy foods being on door can weigh it down. Op test ok
Jason N.
RANGE WHIRLPOOL WFE525S0HZ1 "Did not install listed side panel, replacement panel was bent and crimped worse then original panel. Reordering panel.; ordrng 1 WPW10162245 (panel-side)"
Brian M.
WASHER MAYTAG MVWB850WQ1 "Cc of grinding and shaking Found tub suspension weak and bearing grinding Found upper lip of tub where bearing sits inside tub damaged Needs suspension rods and tub assembly ; ordrng 1 W10193887 (tub-outer) and 1 W10247710 (washer,suspension)"
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc not dispensing ice. Ice bucket is filling up just not dispensing. Found bucket arm was blocked up and frozen from the ice build up in bucket. Got all ice unfrozen. Removed any ice that could be blocking up or that was building up. Tested, ice was coming through chute as crushed and cubed. Dumped ice out so customer can start fresh, ice maker was full of ice and ready to drop. Turned temp in Fz down by one. Op test ok."
Jason N.
WASHER MAYTAG MVWB766FW1 "Cc unit not starting or completing cyclesRan diagnostics, found codes f5e1 for lid switch fault, lid is up, f0e3 for overload, f5e3 for lid not unlocking. Ran auto test and calibration, all functions passed. Ran manual lid lock several times, lid lock engaged. Could not duplicate an issue at this time. Ran normal wash cycle, during sensing, lid lock disengaged and machine paused. Lifted lid and restarted cycle. Ordering lid lock assembly.; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec)"
Nicholas F.
DRYER WHIRLPOOL NED4655EW1 Cc dryer is not heating.started dryer on auto dry cycle high heat.unit heats.timer advance.started dryer on timed dry unit heats timer advanced.drum is tumbling.dryer vent is clear.unit is operating as designed.
Gabriel P.
WASHER WHIRLPOOL MVWB850YW1 Replace door and ring tub opt test ok at first bolt from door broke of it was rusted so I had to break off all plastic from door to get to the screws so I can either cut then of or figure out a way to take them off when finally took then off put new door in and use couple phillips screws I had all good now thats why took me so long at the customer house
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Cc unit not cooling and they turned it off for 2 days Found freezer to be at 8 degrees and ice is being made Found fridge to be in the range of 38-42 Temps are normal temps Removed evap cover found that the bottom of evap is frozen mostly likely from being shut off and water not draining properly when they turned it back on Cleared ice from bottom of fridge and drain pan Ran test 4 both evaps frosted up the way they shouldOP TEST OK