Service History 152 - Fred's Appliance

We serviced a

Whirlpool Washer

Model WFW94HEDW

Near Mentor, OH 44060

Fred's Academy

Job Details: 07/30/2021

No issue with the washer, operation normal.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LB

Near Garrettsville, OH 44231

Brian M

Job Details: 07/30/2021

Found water line leaking Tightened connection OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB7759SAS3

Near Geneva, OH 44041

Joe O

Job Details: 07/30/2021

"Cc: start button not functioningFound all buttons functioning other then start button. Ran diagnostics test cycle. Needs uiCustomer does not want to repair at this time ; ordrng 1 WPW10475777 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

N/A N/A

Model NDG7800AWW

Near Cleveland, OH 44128

Corina B

Job Details: 07/30/2021

CC that there is a thumping noise. Confirmed. Found the support roller mangled. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44106

Corina B

Job Details: 07/30/2021

CC that the unit is leaking. Confirmed. Found the water com from the diverter. Replaced the pump and motor from t/s. Opt test ok. ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Block n nut

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Lorain, OH 44055

Gabriel P

Job Details: 07/30/2021

"Cc right knob wont turn, Replace range manifold, opt test ok."

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ00

Near Lorain, OH 44055

Gabriel P

Job Details: 07/30/2021

"Found 1 of interlock switches bad replace from t/s,opt test ok customer refuses to pay service fee, said he is under the 1 year warranty and will look for his POP and send a copy to the office either today or tomorrow, told hi, if we dont get pop hell be charged for labor, parts and service; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Westlake, OH 44145

Marie V

Job Details: 07/30/2021

"Replaced heater, ran diag and waited until it was done, no leaks. Took temps heater is hot cust checked as well. No error codes by the end of diagnostic. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/30/2021

"Cc unit needs new cabinet due to damage Replaced cabinet using customer supplied part. Customer satisfied with appearance. Ran auto test cycle, no cold water coming in. Customer stated he was having trouble getting it to cycle lately. Found cold water valve turned off. Could not turn on, valve spraying from stem seal. Advised customer he will need a plumber to replace cold water valve."

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, OH 44107

Marie V

Job Details: 07/30/2021

"Cc that the lights are flickering. Confirmed removed freezer light and by pass to confirm that that was the shorted light. Unit will need freezer light. ; ordrng 1 W11104452 (Led light), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Dan H

Job Details: 07/30/2021

"Installed new evaporator fan motor/harness and control, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, OH 44106

Corina B

Job Details: 07/30/2021

Cc that dishwasher was not working. Confirmed. Float switch was corroded. Replaced float switch and cleaned out pan. Ran a normal cycle and unit is working as designed. Explained to customer the problem. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, OH 44105

Marie V

Job Details: 07/30/2021

"Cc that the right hand side door wont close. Confirmed door is broken at the bottom hinge. Unit will need new door.Advice cust that door takes about 6-8 weeks, she also ask what was the ice maker because it fell out. Explain that that will make ice for them if water was hooked up to the unit. Removed and told her that if they are not getting a water line to the unit they do not need ice maker in the freezer.; ordrng 1 LW10858417 (Stainless door) and 1 WPW10397055 (Bracket) and 1 WPW10612925 (Name plate) and 1 WPW10470155 (Cam door)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Parma, OH 44129

Marie V

Job Details: 07/30/2021

"Cc that it works but when it has to spin the clothes out does not works, then they have to run drain and spin. Ran diag F0E3 over load, F0E4 spin limited by water temp , F8E1 long fill. Ran auto test pass, ran unit on a high speed spin it started shaking , adjusted the legs, it worked good. Check resistance on valve is out of range. Replaced valve from T/S, it was clogged with debris. Ran auto test an calibrated unit. Op test ok also advice cust to only use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 W11165546 (VALVE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA0

Near Brecksville, OH 44141

David R

Job Details: 07/30/2021

Replaced gasket. Let run about 10-20 mins. No leaks. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/30/2021

"Cabinet came in damaged. Took a picture. Will need to reorder the cabinet. Will need 2 techs; ordrng 1 W10676680 (Cabinet), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model LA208

Near Brecksville, OH 44141

David R

Job Details: 07/30/2021

"30 year old unit. Not agitating. Gearcase transmission seizing up. Talk to Brian, all parts needed are NLA, discontinued. Customer pay SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ02

Near Mentor, OH 44060

Jeff M

Job Details: 07/30/2021

The drain pan was cracked customer was OK with me applying glue and tape to fix the pan

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA35SWHZ01

Near Painesville, OH 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Gasket

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Mentor, OH 44060

Dan H

Job Details: 07/30/2021

"Customer complaint of squealing noise, confirmed, found rollers worn, inside dryer cabinet is filled with hair and lint, cleaned inside, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW0

Near Euclid, OH 44123

Dan H

Job Details: 07/30/2021

"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase , customer does not want repair ; ordrng 1 W11035747 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond Heights, OH 44143

Dan H

Job Details: 07/30/2021

"Customer complaint of grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 07/30/2021

Found heater element cracked and shorted. Replaced with new one. Tested. Still not heating. Went through error codes F4-E3. Shorted control relay. Ordering control and harness to replaced thermostat at same time. ; ordrng 1 W11462458 (Control) and 1 W11216817 (Wiring harness)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Mentor, OH 44060

Joe O

Job Details: 07/30/2021

"Cc: not cleaning properly, shuts down half way through cycleCustomer stated unit does not clean well, stated the dishes come out slimy sometimes. Found no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Found Low pressure from sump assembly, and unit not diverting water to upper spray arm. Needs sump assembly. Customer does not want to repair at this time; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GELGDS

Near Mentor, OH 44060

Joe O

Job Details: 07/30/2021

"Cc: leaking behind unitFound water valve solenoid shaft came out of water valve causing water to free flow out the top of water valve. Needs water valve; ordrng 1 WR57X27487 (valve water iso asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Madison, OH 44057

Joe O

Job Details: 07/30/2021

"Cc: squeaking noiseFound gear case leaking oil, belt slipping on pulleys. Needs belt and gear caseCustomer does not want to repair at this time ; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH01X27538 (belt drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Bedford, OH 44146

David R

Job Details: 07/30/2021

"Cc unit is not cooling in FF, FZ good. Found FZ at -10. Frost everywhere. Gasket seems good. Not going into defrost. Following tech sheet not sending correct voltage to heater. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11371382 (Control)"

We serviced a

JENN-AIR DLB WALLOVEN ELE

Model JJW9627AAB

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/30/2021

Cust stated they had a brown out and is working as designed

We serviced a

GE DRYER

Model GFD45GSSM0WW

Near Madison, OH 44057

Joe O

Job Details: 07/30/2021

"Cc: not startingFound belt broken. Pulleys look good. Needs belt; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Bedford, OH 44146

David R

Job Details: 07/30/2021

"Cc control panel messing up. When turning on and trying to go to any cycle the control panel options lights are flashing and beeping and changing numbers. Even when turning off will turn right back on by itself. F6E3. Ordering console control.; ordrng 1 W11112656 (Control console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW2

Near Ashtabula, OH 44004

Joe O

Job Details: 07/30/2021

"Cc: Burt rubber like smell at the end of cycleFound cam pulley hitting pulley cover. Cover hitting the floor under weight caused cover to be warped. Needs cam and cover. Cam out of stock. Office to reschedule; ordrng 1 WPW10550173 (cover pulley) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model DGGF3045RFA

Near Parma Heights, OH 44130

Marie V

Job Details: 07/30/2021

"Cc that the oven does not works all the time, sometimes it will light up and sometimes youll smell the gas but is tuned off and that one of the burners does not work. Confirmed unit has week ignitor and check spark on unit is good, removed cap and saw spider web inside. Cleared out and tested it light up in one spark, replaced ignitor from T/S and preheat oven to 350* pass. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW01

Near Strongsville, OH 44149

Marie V

Job Details: 07/30/2021

"Cc that the unit was freezing food on fresh food section but now is not working. Took temps 43* on freezer and 60* on fresh food section. All fans are running. Took evap cover off and evap has no frost just a block of ice at the cap tube side of evap, took piercing valve to verify pressure while running was on a vacc, but when unplugged waited a few min unit had 45psi. Called BJ said running low on refrigerant. Unit will need sealed system repair. Tried contact landlord couldnt get a hold of her to see if they want to continue ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near South Euclid, OH 44121

Dan H

Job Details: 07/30/2021

"Customer complaint that unit is not starting, confirmed, motor is just humming, nothing jammed in blower wheel housing, unit needs new motor; ordrng 1 279827 (Motor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Kingsville, OH 44068

Joe O

Job Details: 07/30/2021

Cc: off balanceFound no stored error codes. Found play in tub. Found hub getting worn. Replaced hub. Ran auto test and calibration. Ran drain and spin. Op test ok ; used 1 W10528947 (HUB) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near University Heights, OH 44118

Jason N

Job Details: 07/30/2021

"Cc unit leaking brown a sticky substance on bottomCustomer stated that was a sticky substance coming from the right corner of the freezer door. He cleaned it up, it has since stopped leaking. Did not see a substance leaking from unit. Checked under and inside unit, could not find an origin point for any kind of sticky brown substance. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, OH 44137

Jason N

Job Details: 07/30/2021

"Cc unit making noise and not spinning. Ran auto test, found agitator spinning with basket. Drive hub is worn. Hub replaced 6 mo prior. Found unit drive shaft splines are rounding causing hub to wear again. Quoted customer gearcase replacement. Not repairing gearcase. Customer wants hub replaced again before they look for another unit. Replaced drive hub using truck stock. Ran auto test and calibration. Op test good. Advised customer new hub may only last a few months, ok. ; ordrng 1 W10528947 (Hub)"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Maple Heights, OH 44137

Jason N

Job Details: 07/30/2021

"Cc unit cycles taking too long and LF codeRan diagnostics, found codes f8e1 for long fill, f0e3 for overload. Ran auto test, low flow coming in on cold side. Checked house pressure to unit, good psi. Unit needs inlet valve. Replaced using truck stock. Ran manual water valve functions, good flow on both hot and cold sides. Op test good. ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, OH 44137

Jason N

Job Details: 07/30/2021

"Cc unit not cooling, ice maker froze up.Customer does not have pop, stated RAC set up service. Customer called RAC, they stated they were sending over pop. Not a valid document. Asked again for proper documentation. No response from RaC. Advised customer we will reschedule once we have proper documents. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, OH 44139

Jason N

Job Details: 07/30/2021

"Installed main control and console control. Ran diagnostics cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 07/30/2021

"Cc that one of the clips that hold top rail came off and during the cycle unit makes a weird noise. Put clip back together and started a normal cycle. Unit was running good. Opened door and close it back in, when motor starts it stops and starts to verify water level, cust said that that was the noise but it was during the cycle. I was not able to duplicate issue. Advice cust to monitor and that if it happens again to take a quick video that will also be helpful if cant duplicate noise. Unit is working as designed at this point. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Parma, OH 44134

David R

Job Details: 07/30/2021

"Cc unit not washing, would find pod not dissolved, customer unplugged and said worked for a while as normal, then went back to not working. Ran a normal cycle to test out. Water entered unit but just heard humming coming from wash motor. Drained water. Went into diagnostics. 2-1, 6-1, 9-4. Went through tech sheet and testing power. Seems like wash motor is needed. Would replace control as well, control under 60 month limited warranty for parts only. Gave estimate to customer. Customer paid SVC only, calling customer service. Do not order parts ; ordrng 1 W10861526 (Wash pump motor) and 1 W11341628 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, OH 44138

Marie V

Job Details: 07/30/2021

"Cc that the unit was not dispensing ice. Saw SP. replaced shaft , tested unit . Op test okCust ask why is showing replaced filter, when opened the filter there was none. Cust will call store."

We serviced a

KENMORE REFRIGERATOR

Model 10651122210

Near Diamond, OH 44412

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found no frost pattern and compressor is extremely hot Needs evap and compressor ; ordrng 1 WPW10463858 (compressor) and 1 WP2188823 (evaporator)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ravenna, OH 44266

Brian M

Job Details: 07/30/2021

Cc unit not washing properly Found no stored errors had customer run updates Ran auto test OP Test Ok Ran deep fill quick wash OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/30/2021

Replace shifter actuator ran calibration and diagnostic cycle opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Avon, OH 44011

Gabriel P

Job Details: 07/30/2021

"Cc unit not operating, he had the door latch that had came off the unit, and top rack was unaligned, reinstalled door latch and realign top rack, ran diagnostic opt test ok"

We serviced a

KENMORE FREEZER

Model XXXXXX

Near Painesville, OH 44077

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Thermostat

We serviced a

JENN-AIR RANGE

Model JDS1750EP1

Near Perry, OH 44081

Jeff M

Job Details: 07/30/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, OH 44111

Dan H

Job Details: 07/30/2021

"Customer complaint of clicking noise, no unusual noises heard, customer has a video of a clicking noise by the air channel, noise in recording is unfamiliar to me, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Westlake, OH 44145

Gabriel P

Job Details: 07/30/2021

"Unit is dripping water from dispenser, found inlet valve is staying partially open and water keeps coming in the unit. Unit will need inlet valve replace.; ordrng 1 W10364988 (Water inlet valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Fairview Park, OH 44126

Gabriel P

Job Details: 07/30/2021

"Cc unit no making ice and ice comes out the shut, ran diagnostic test found ice maker no in home position, ran ice maker test from tech sheet. Unit will need ice maker replaced.; ordrng 1 W11099789 (Ice maker)"

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Lakewood, OH 44107

Gabriel P

Job Details: 07/30/2021

"Cc unit not heating, found unit completely taken apart customer try to repair with not success, found bad heating element, replace heating element with part provided by customer."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, OH 44129

David R

Job Details: 07/30/2021

"Cc unit not heating. Tested all components inside unit, sensor and fuses all good. Tested incoming power showing 200 vAc instead of the 240 needed. Let customer know know about power and to check outlet and fuses. Unit is good. Op test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Gabriel P

Job Details: 07/30/2021

"Unit is making a weird tone as if is running out of power, reset the power at the breaker box the sound remains took console off to check for loose connection, didnt find anything obvious, unit will need console ui; ordrng 1 W11428561 (Console)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, OH 44143

Dan H

Job Details: 07/30/2021

"Customer complaint that freezer section is not cooling properly, freezer section temperature at -14 degrees , fresh food section temperature at 50 degrees, found fresh food section evaporator frozen solid, unit needs new control, thermistor, and evaporator fan shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan shroud)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Solon, OH 44139

Jason N

Job Details: 07/30/2021

"Cc unit ice maker fell off Confirmed ice maker came off, found screws not tightening down, holes are starting to strip out in liner. Replaced screws with larger screws. Remounted ice maker, mounting is tight. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/30/2021

Cc light out Replaced led in freezer OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

FRIGIDAIRE STACK W/D

Model GLET103FS1

Near Conneaut, OH 44030

Joe O

Job Details: 07/30/2021

"Ran test cycle with front panel off. Found no leaking. Op test ok Ran customers card, did not show if it was approved. Office to contact if payment does not go through."

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, OH 44139

Brian M

Job Details: 07/30/2021

"Cc unit not regulating temps Found evap fan not running Getting power but not running Needs fan Advised to have unit defrosted and freezer cleared for return visit ; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near North Royalton, OH 44133

David R

Job Details: 07/30/2021

"Replaced suspension rods, found unit not leveled, tipping back and forth. Leveled out feet. Put a load of towels in on normal. Let water into clothes and turned to a drain spin. Unit stayed in spot. Water spun out load. Unit good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Kirtland, OH 44094

Dan H

Job Details: 07/30/2021

"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle, unit spins, unit agitates, ran recalibration cycle, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/30/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, OH 44121

Corina B

Job Details: 07/30/2021

"CC that the unit does not start a cycle. Confirmed. Ran diag F5E2 LID LOCK FAULT, F9E1 LONG DRAIN F0E2 OVER SUDS CONDITION DETECTED. Checked the lock, out of range. Checked the hot and cold control is not sending power to the valve. Found the drain hose on the ground. Raised the drain hose to the sink. Replaced the lock from t/s and control. Running a calibration belt squealing. Checked underneath found oil leaking. Will need a gearcase and belt. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt), used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500EBS09

Near Columbia Station, OH 44028

David R

Job Details: 07/30/2021

"Purchased unit last year. Just installed last month. Cc noise when baking but hasnt done any noise in the past couple uses. Tested today and unit is fine, no noises. Letting bake get up in temp and testing that. Test good for temp. Unit checks good as of today. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Mayfield Heights, OH 44124

Brian M

Job Details: 07/30/2021

Installed shelf

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Conneaut, OH 44030

Joe O

Job Details: 07/30/2021

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, OH 44021

Brian M

Job Details: 07/30/2021

"Cc unit not filling properly Found error f3e1 f3e2 and f8e1 Needs water valve ; ordrng 1 W11165546 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, OH 44030

Joe O

Job Details: 07/30/2021

"Cc: not coolingCustomer stated they heard a hissing noise from compressor compartment, and when they pulled unit out found a wet spot on the cardboard and hissing coming from compressor line. Found dye coming off compressor lines, compressor excessively loud. Only pulling .46 amps. Needs compressor and drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM01

Near Burton, OH 44021

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found unit to have perfect frost pattern Found fan not running Replaced using truck stock ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 07/30/2021

"Installed blower wheel and UI panel. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, OH 44108

Corina B

Job Details: 07/30/2021

CC that the unit will only wash and never advance. Found the lid lock missing. Will need a new timer and lock. Office to reschedule ; ordrng 1 WP3954563 (Timer) and 1 3949247V (Door latch) and 2 WP3356311 (Screw)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/30/2021

"CC that the unit does not make ice today it did. Ran diag passed. Fz 5* checked the thermistor, heater, ice box temp, fan all passed. Will need a ui ; ordrng 1 W11405309 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Gates Mills, OH 44040

Dan H

Job Details: 07/29/2021

"New grille is scratched and dented(see pics), reordering grille, part is out of stock so not scheduling return appointment ; ordrng 1 W11028271 (Grille)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Mantua, OH 44255

Brian M

Job Details: 07/29/2021

"Cc unit not washing Found unit filling but sump not running Can hear motor humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Grafton, OH 44044

David R

Job Details: 07/29/2021

"Cc unit not turning on intermittently, will have to unplug and plug in multiple times, some options are not working or will cut off half way and shut down. No known error codes. Went into diagnostics cycle. Would not let me enter. Unplugged and plugged in. Finally let me into diagnostics cycle. Half way through while spinning unit shut off. All wires plugged in. Ordering both controls. And also to check drain housing on return. Air tap is dirty, replace also; ordrng 1 W10783707 (Ui consol) and 1 W11201292 (Control) and 1 W10903220 (Air trap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Highland Heights, OH 44143

Jason N

Job Details: 07/29/2021

"Cc unit dispense functions not working and temperature fluctuations. Customer stated unit dispense of water and ice werent working. Customer unplugged unit and dispense functions restored. Verified dispense functions working. Customer also stated unit temperatures in both compartment are fluctuating. Temps reading 35 in ff section, set at 37, reading -2 in freezer section, set at 0 degrees. Customers have temperature gauges in both sections. Advised variations in temperatures are normal based on unit cycles and environment, generally +/-5 degrees. Unit is working as designed at this time, could not duplicate issues."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Elyria, OH 44035

Marie V

Job Details: 07/29/2021

"Cust only has 2 parts for UI do not have the control board yet. Ordering UI control. And reordering control board, it shows on our end that the part arrive. But is not at the cust.; ordrng 1 W11481116 (UI control) and 1 W11519742 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW

Near Cleveland, OH 44104

Dan H

Job Details: 07/29/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, unit leaning to the left , leveled, ran manual test cycle, unit drains and spins, unit shifts to agitate, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, OH 44118

Jason N

Job Details: 07/29/2021

"Cc unit not turning on Able to run diagnostics, found code f6e2 for UI cannot hear ACU. Reordering main control, UI panel and adding UI harness. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10902774 (UI panel) and 1 W11365798 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon, OH 44011

Marie V

Job Details: 07/29/2021

"Cc that the unit stopped working. Took temps 36* on fresh food section and -2 on freezer. Check ice maker position, it was on home , cycled ice maker and it pass and filled with water. Removed ice maker and inspected found a block on ice at the fill area, unit will need new water valve, called BJ to confirm diag. ; ordrng 1 W11043013 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51es4es00

Near Conneaut, OH 44030

Jeff M

Job Details: 07/29/2021

Ui its not responding the number five and the start button for the upper oven is not working needs a user interface estimate only; ordrng 1 W10694994 (Ui) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near North Benton, OH 44449

Brian M

Job Details: 07/29/2021

"Cc unit not cooling properly Found damper not opening Advised on thermistor and damper replacement ; ordrng 1 WPW10594330 (control) and 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, OH 44104

Dan H

Job Details: 07/29/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 54 degrees, found bug larvae in air channels(see pics)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Cleveland, OH 44113

Dan H

Job Details: 07/29/2021

"Customer complaint that door gasket is falling out, confirmed, no damage , reinstalled, op test good"

We serviced a

FRIGIDAIRE RANGE

Model GLEFS79DCJ

Near Conneaut, OH 44030

Jeff M

Job Details: 07/29/2021

Installed the new part op tested good. Element

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44144

Corina B

Job Details: 07/29/2021

CC that the oven does not work. Confirmed. Ran diag F6e0 Oven User Interface had several errors of the same code. Will need a new main control and ui. ; ordrng 1 W11339755 (Ui) and 1 W11205353 (Main control)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Parma, OH 44134

Corina B

Job Details: 07/29/2021

"Recovered refrigerant, replaced evap, compressor, and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ."

We serviced a

KENMORE WASHER

Model 110.21102012

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/29/2021

"Cc unit not cycling correctly. Ran diagnostics, found codes f7e1 for basket speed fault and f7e7 for basket unable to reach target rpm. Ran auto cycle, unit did not spin. Ran manual spin test, motor only humming. Replaced run capacitor using misc. truck stock part. Reran auto cycle. Noticed sound from basket, possible object stuck inside. Pulled basket, found nail stuck under basket, removed and retested. All functions passed. Op test good. ; used 1 W11395618 (Run cap) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TP0

Near Kent, OH 44240

Brian M

Job Details: 07/29/2021

Cc unit not cool Found return vents clogged with ice Cleared OP Test Ok

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3430GB00

Near North Royalton, OH 44133

David R

Job Details: 07/29/2021

Customer had questions about heat emitting from blower motor. Customer is using all 4 burners on high. Let know that more heat is being drawn down into blower and could get hot. Checked and unit is hooked up correctly and blower is hooked up and working correctly. Unit is working as designed. Per owners manual hot surfaces should not be touched. If any other questions can refer to customer service and also provided file number preciously used. If need be can always send another tech.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rock Creek, OH 44084

Jeff M

Job Details: 07/29/2021

The freezer door was not adjusted properly I readjusted the freezer door now shuts correct. customer is experiencing freezing on the top shelf of the refrigerator I blocked 50% of both air return channels unit tested good I also explained the cold air coming out of the primary vent you put anything underneath it it will freeze

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Kent, OH 44240

Brian M

Job Details: 07/29/2021

Cc of noise found bead in felt Removed OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Broadview Heights, OH 44147

David R

Job Details: 07/29/2021

"Cc unit leaking from bottom of fridge and icemaker not working. Found unit needs new drain tube, per service pointer unit is over 5 years so 100% part coverage. Icemaker not cycling. Could not find part on T/s. Ordering. Will use drain tube from t/s on return. ; ordrng 1 W10882923 (Icemaker)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 07/29/2021

Replaced adjuster kit. Tested and good. Op test ok.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Brecksville, OH 44141

David R

Job Details: 07/29/2021

Replaced control panel and interface controls. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Geneva, OH 44041

Jeff M

Job Details: 07/29/2021

Capacitors on the inverter board are swollen needs a new inverter board; ordrng 1 W11087200 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, OH 44077

Jeff M

Job Details: 07/29/2021

Customer never turned on the humidity control. I turned it on tested good the dampener assembly is loud it does need replaced; ordrng 1 WPW10594329 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW 5610XW3

Near Painesville, OH 44077

Jeff M

Job Details: 07/29/2021

The bearings for the machine have failed and lock has failed customer wanted an estimate with just the lock to be replaced the unit is almost 10 years old estimate only; ordrng 1 W10404050 (Lock)