We serviced a
WHIRLPOOL DRYER
Model WED9620HW0
Near Grafton, OH 44044
David R
Job Details: 04/07/2023
Found heater coils broken. Ordering heater. ; ordrng 1 WP3387747 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Parma, OH 44129
Corina B
Job Details: 04/07/2023
"Cust states its under a year old, sending receipt to the office once she gets it. CC that the dryer does not select a time. Confirmed. Found the knob on a sensing cycle. Advised customer the time only works on the time dry. Unit is overpacked with clothes. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44128
Jason N
Job Details: 04/07/2023
Installed harness and defrost thermistor. Evaporator clear of ice and frost. Op test good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Cleveland, OH 44103
Manny
Job Details: 04/07/2023
"Cc unit not working properly and leaving clothes wet at the end off cycle, verified and found code F0E5 for off balance load, ran diagnostics cycle and as unit was draining noticed the drain hose too close to the bottom of the utility sink and sink draining slowly, unit could be siphoning the water back in, advise customer of fixing the the drain, and to make sure that the clothes are distributed evenly in the basket, opt test ok."
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Middleburg Heights, OH 44130
Angel
Job Details: 04/07/2023
Cc that unit was not heating. Since its a gas dryer I looked through the peep hole to see if the igniter was kicking on and it wasnt so I took off the back panel and found thermal fuse open. Replaced thermal fuse and recommended customer to keep vent clear and to make sure to clean out lint trap after every load opt test good.; used 1 3392519 () from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44112
Manny
Job Details: 04/07/2023
"Cc unit not washing ran diagnostics and found F8e1 for long fill f7e1 for basket speed fault and F7E5 for shifter fault, replaced valve with TS#W11210459 and replaced shifter and cam with pre id parts, ran test cycle, opt test ok; used 1 W11210459 (VALVE) from stock"
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Rocky River, OH 44116
Angel
Job Details: 04/07/2023
"Cc that unit is not heating. Confirmed cc, ran unit no heat. Checked for power and it was good so I took apart unit and found heating element open will need heating assembly..; ordrng 1 DC97-14486A (Heating assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near North Ridgeville, OH 44039
David R
Job Details: 04/07/2023
"Cc unit takes a long time to dry towels. Unit at a beauty spa, not able to check vent on roof. Went through and checked all components, proper voltage, heater is cycling, all sensors good. Temp is good. Customer had a load in when arriving, let cycle and go through while checking. Unit is working good and running properly. Advised unit to have vent cleaned out from inside to roof if needed. Also advised of not overloading, that can cause unit to not heat properly as well. Unit itself is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Parma, OH 44130
Corina B
Job Details: 04/07/2023
"Replaced the pump and motor. Started a cycle, let run for 20 minutes. Started another cycle, no error codes. Opt test ok."
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Beachwood, OH 44122
Manny
Job Details: 04/07/2023
"Cc unit not cooling, stated that it had lots of ice buildup in the back, verified and unit has frost on evap cover and fan is ramping up and down constantly, heater is open, unit needs evap fan assembly and defrost heater; ordrng 1 WR51X10055 (heater,defrost) and 1 WR60X10307 (mtr dc evap fan asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near University Heights, OH 44118
Manny
Job Details: 04/07/2023
"Replaced fuse, ran bake test opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mentor, OH 44060
Jason N
Job Details: 04/07/2023
"Vented refrigerant. Installed compressor and filter drier. Pressurized system to 140 psi with nitrogen. No leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 56g. Of r600a. Good heat on discharge, unit starting to cool. Advised dcustomer to allow 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near North Ridgeville, OH 44039
David R
Job Details: 04/07/2023
"Customer had POP. 4/3/23. Cc unit leaking from dispenser. Icemaker is overflowing and leaking through dispenser. Ordering icemaker, fascia and dual valve. ; ordrng 1 W10341329 (Dual valve) and 1 W10553630 (Fascia) and 1 W11109572 (Icemaker)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Strongsville, OH 44136
Corina B
Job Details: 04/07/2023
CC that there is a loud noise when its running and its rusting. Confirmed. Ran water for the drain pump to turn on. Normal noise for the pump. Found the heater rusting. Will need a new heater. ; ordrng 1 W10783275 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Brecksville, OH 44141
Corina B
Job Details: 04/07/2023
Replaced the freezer led light. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW3
Near Lakewood, OH 44107
Angel
Job Details: 04/07/2023
"Cc that unit is not washing dishes just turns on fills and drains. Started a cycle and confirmed pump will not run will need pump replaced. Gave customer estimate; ordrng 1 W11025157 (Pump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Mentor, OH 44060
Jason N
Job Details: 04/07/2023
"Did not install cooktop. Right front corner of cooktop is chipped. Will need to reorder. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11590287 (Cooktop)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS11
Near Brecksville, OH 44141
Corina B
Job Details: 04/07/2023
CC that the unit is not making ice. Found the ice maker leaking. Replaced the ice maker. Opt test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID RANGE
Model KOSC504ESS01
Near Olmsted Falls, OH 44138
David R
Job Details: 04/07/2023
"Replaced blower. Tested, good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Brook Park, OH 44142
David R
Job Details: 04/07/2023
"Replaced housing, wheel and housing seal. Adjusted vent. Ran unit 15/20 mins. No noise. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Bay Village, OH 44140
Angel
Job Details: 04/07/2023
"Cc unit leaks through the bottom sometimes. Confirmed cc, looked underneath unit and found water stains on back panel in the inner part, took off top and found there was a sock inside the dispenser port causing the water to splash out since sock was clogging up the port removed sock and also let the customer know gearcase is starting to leak gave them estimate just incase they decide to get it done later on. ; ordrng 1 W11393684 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Avon Lake, OH 44012
Angel
Job Details: 04/07/2023
"Cc that unit is building up ice in the freezer and leaking. Confirmed cc, found drain tube clogged up. Cleared out drain tube steamed out ice and recommended customer since he has his refrigerator in the garage and the floor is slanted forward hes gonna want to level the front because it can also cause the issue with drain tube freezing up opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Maple Heights, OH 44137
Manny
Job Details: 04/07/2023
"Cc unit making a clunky noise when spinning, verified and unit making noise, found splutch getting stuck and shifter arm loose, replaced cam and shifter with TS# W10721967 and W11481722, opt test ok; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Maple Heights, OH 44137
Manny
Job Details: 04/07/2023
"Cc u it leaking in the fz, verified and a sheet of ice in the bottom and frost everywhere, ran icemaker harvest test and its leaking unit needs icemaker replaced.; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
David R
Job Details: 04/07/2023
"Cc unit not spinning. Hub is worn down. Replaced from t/s. Ran diagnostics and calibration, good. Unit working. All components good; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Sheffield Lake, OH 44054
Angel
Job Details: 04/07/2023
Cc that unit is not leveled. Confirmed unit was wobbly so I leveled unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ
Near Avon, OH 44011
Angel
Job Details: 04/07/2023
"Cc that front panel is damaged. Confirmed cc, front panel is damaged but tub as well unit will need front panel replaced and tub. Office to reschedule ; ordrng 1 W11461682 (Front panel) and 1 W11409866 (Tub)"
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GES
Near Painesville, OH 44077
Jason N
Job Details: 04/07/2023
"Recovered refrigerant. Installed compressor and repaired discharge line. Pulled vacuum on system to 29 in/hg. Charged system with 5.0oz of r134a. Low side stable at 0psi, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature. Op test good. ; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Avon, OH 44011
Angel
Job Details: 04/07/2023
Cc that tub was damaged when it was taken out of the box and the box was not damaged so they state it came from manufacturer as is. Unit will need tub replaced. Office to reschedule. ; ordrng 1 W11409865 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44149
David R
Job Details: 04/07/2023
"Replaced wash motor and wax motor. Ran unit diagnostics, good. Running normal. Unit is good. Op Test Ok."
We serviced a
GE COOKTOP ELE
Model PP7030DJ1BB
Near Eastlake, OH 44095
Corina B
Job Details: 04/07/2023
Found the wires taped to the burner. Repaired the wire. Replaced the switch and burner. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lorain, OH 44053
Angel
Job Details: 04/07/2023
Replaced pump ran a test cycle and made sure there were no leaks opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Ravenna, OH 44266
Brian M
Job Details: 04/07/2023
Installed door OP Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Aurora, OH 44202
Brian M
Job Details: 04/07/2023
Installed gasket and switch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/07/2023
Cc no cool Unit not defrosting Defrost sensor stuck open will not close ; ordrng 1 Heater (W11650661)
We serviced a
WHIRLPOOL WALL OVEN
Model GSC309PVS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/07/2023
Installed bulbs and latch OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/07/2023
Screw got over torqued and snapped Replaced using screw kit OP Test Ok
We serviced a
JENN-AIR RANGE
Model JDS1750EB1
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/07/2023
Installed control Ran test bake OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/07/2023
"Cc unit not functioning Found ui getting power but not making selections Disconnected ui no drain pump Suspect bad control and ui ; ordrng 1 W11368631 (Control) and 1 W10803367 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Newbury, OH 44065
Brian M
Job Details: 04/07/2023
Installed valve Ran auto test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Painesville, OH 44077
Dan H
Job Details: 04/07/2023
"Installed new drain pump and control, op test good"
We serviced a
KENMORE DRYER
Model 110.670326
Near Painesville, OH 44077
Dan H
Job Details: 04/07/2023
"Customer complaint that unit was squealing and now is not working at all found idler pulley broken, installed new pulley and rollers, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model LAT3600AAE
Near Mentor, OH 44060
Dan H
Job Details: 04/07/2023
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began agitating, advanced to spin, unit drained and spun, repeated, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Chardon, OH 44024
Dan H
Job Details: 04/07/2023
"Installed new control and bulb, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Chardon, OH 44024
Dan H
Job Details: 04/07/2023
"Customer complaint that unit is not spraying, confirmed, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair at this time; ordrng 1 W10805015 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS00
Near Chesterland, OH 44026
Jason N
Job Details: 04/06/2023
"Cc unit stopped running/making iceRan diagnostics functions tests, found compressor is not starting. Checked power into start relay, good at 121v. Found no power out from overload portion of start device. Used another start device to check compressor. Compressor started up ok. Unit will need compressor start device/overload replaced. ; ordrng 1 W10783194 (Overload) and 1 WP2217224 (Start dev)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Amherst, OH 44001
David R
Job Details: 04/06/2023
Cc unit not draining and E4 error. Found customer redoing kitchen. New garbage disposal. Drain port not knocked out. Corrected. Cleared water in flood switch area. Good. Running and draining properly. Op Test Ok.;
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Ravenna, OH 44266
Corina B
Job Details: 04/06/2023
Replaced the bake element. Heated the oven to 325*. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Corina B
Job Details: 04/06/2023
"CC that the washer stopped working after a power outage. Confirmed. The control does not turn off or start. Will need a main control and ui. Cust is calling whirlpool ; ordrng 1 W11561182 (Ui) and 1 W11481108 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Solon, OH 44139
Jason N
Job Details: 04/06/2023
"Cc unit spray arm is broken, not washing dishes properly.Checked spray arms, did not find anything abnormal. Replaced both spray arms using customer supplied pre Id part. Op test good."
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Perry, OH 44081
Dan H
Job Details: 04/06/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Ravenna, OH 44266
Corina B
Job Details: 04/06/2023
"CC that the unit would not finish. Ran diag F0e3 overload, f7e8 Motor Drive Module Over temp. Advised cust half a basket is a full load. Started a manual spin and agitate, working as designed. Started a rinse and spin with towels. Finished a cycle. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chardon, OH 44024
Joe O
Job Details: 04/06/2023
"Cc: not running through cycleFound unit just humming when starting cycle. Needs capacitor. Replaced capacitor. Ran auto test and calibration. Op test ok ; used 1 W11395618 (CAPACITOR), from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Independence, OH 44131
Manny
Job Details: 04/06/2023
"Cc unit has no power, verified and unit has no power on console but good voltage at terminal block, took panel off and found p4 connector not all the way in control, secured connector and unit came on, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Maple Heights, OH 44137
David R
Job Details: 04/06/2023
"Cc this is their second fridge delivered. Damaged and scratched. Doors are scratched, dent on Left Side (could not get a good picture). Doors will need to be ordered and replaced. Customer said unit delivered yesterday and is going to call Lowes today to get an exchange. Putting in order for both doors. ; ordrng 1 W11178521 (Badge) and 1 LW10803941 (Stainless FF door) and 1 LW10803965 (Stainless FZ door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569YEM0
Near Cleveland, OH 44113
David R
Job Details: 04/06/2023
Replaced main control and programmed. Good. Unit started to cool. Unit is good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/06/2023
"Customer was overloading unit cause gearcase to leak oil and other parts to fail gave estimate customer will not fix ; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11454734 (Gearcase) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Lakewood, OH 44107
Marie V
Job Details: 04/06/2023
"Replaced pump, tested for leaks, no leaks. Rand iag deleted error codes and pass all test. Op test pkAdvice cust to run hot water at the sink before staring unit, op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Shaker Heights, OH 44120
David R
Job Details: 04/06/2023
"Replaced drain pump assembly. Ran diagnostics, good. All test, components working correctly and draining. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model GGW9250PL2
Near Mogadore, OH 44260
Corina B
Job Details: 04/06/2023
CC that the unit is not heating. Confirmed. Found the thermal fuse is open. Replaced the fuse from t/s. Will replace the dryer repair kit when return for washer; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HW2
Near Cleveland, OH 44120
Gabriel P
Job Details: 04/06/2023
Interlock switches were push back correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44129
Gabriel P
Job Details: 04/06/2023
"Reset icemaker and it work advise customer to monitor if it continues not to make ice it will need icemaker gave them and estimated ; ordrng 1 W11284458 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV174KFB
Near Brecksville, OH 44141
Gabriel P
Job Details: 04/06/2023
Unit working customer did not know how to use buttons
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Shaker Heights, OH 44120
David R
Job Details: 04/06/2023
Replaced filter housing. Tested. Good. No leaks. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Avon, OH 44011
Angel
Job Details: 04/06/2023
"Cc that middle rack was falling off. Confirmed cc, found one of the wheels on the adjuster on right hand side broken had an adjuster in truck from surplus replaced it opt test good.; used 1 W11614120 (Adjuster) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Brooklyn, OH 44144
Angel
Job Details: 04/06/2023
Replaced filter housing tested by dispensing water opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Lakewood, OH 44107
Angel
Job Details: 04/06/2023
"Cc that unit keeps leaking inside the ff section through the vent. Confirmed cc, theres water dripping through vent got to the freezer and removed evap cover and found drain tube was frozen up. Steamed out drain tube and made that the drain tube on back was clean and properly installed opt test good."
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL4
Near Mogadore, OH 44260
Corina B
Job Details: 04/06/2023
CC that the unit leaks. Confirmed. Found the inner drain hose leaking. Will need a new drain hose. ; ordrng 1 WPW10003250 (Drain hose)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Westlake, OH 44145
Marie V
Job Details: 04/06/2023
"Unistall unit to be able to replace pump motor. Tested unit, no leaks. Motor runs good. Advice cust to run hot water before staring unit, will help wash dished better and avoid stains on plates and cups. Op test ok"
We serviced a
GE RANGE GAS
Model JGBP90MEB1BC
Near Westlake, OH 44145
Marie V
Job Details: 04/06/2023
"Cc that the oven does not workns . Confirmed, found ignitor weak. Will need new . Cust will continue. ; ordrng 1 WB2X9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV40J3000EWA2
Near Bedford, OH 44146
Jason N
Job Details: 04/06/2023
"Cc unit controls not working after moving unit into home Found when unit powers on, unit chimes 4 times and 80 min light blinks. Per techsheet, this is a power issue. Pulled unit out from and venting sparked on pipes behind unit. Turned breaker off to unit. Checked power cord connection to unit, properly hooked up. Turned breaker back on checked voltage from receptacle. Found L and N reversed. Advised customer they will need an electrician to correct receptacle wiring."
We serviced a
WHIRLPOOL WASHER
Model WTW6700TU2
Near Bedford Heights, OH 44146
Jason N
Job Details: 04/06/2023
Installed control ran auto test cycle and manual spin tests. All functions passed. Op test good.
We serviced a
AMANA RANGE
Model AGR5715QDW
Near Painesville, OH 44077
Dan H
Job Details: 04/06/2023
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Bedford, OH 44146
Jason N
Job Details: 04/06/2023
"Cc unit not drainingRan diagnostics, found code f9e1 for long drain. Ran manual drain pump test, no activation. Checked under unit, found broken blue wire to drain pump. Repaired wire and ran manual drain out. Unit drained out. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Kent, OH 44240
Corina B
Job Details: 04/06/2023
"Cust showed pop, sent pic. CC that the unit has water going into the ff section. Removed the evap cover, found ice blocking the drain hole, cleared the ice out. Water draining in the drain pan. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/06/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 70 degrees, evaporator fan is running, compressor and condenser fan are running, system has a leak, unit needs new fresh food section evaporator and filter drier, parts and labor covered per extended warranty ; ordrng 1 WPW10143759 (Drier) and 1 WPW10643261 (Ff evap)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS350ESS00
Near Mentor, OH 44060
Dan H
Job Details: 04/06/2023
"Installed new burner valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Kirtland, OH 44094
Dan H
Job Details: 04/06/2023
"Customer complaint of scraping noise, confirmed, found crack in blower wheel, installed new blower wheel, op test good"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18PNZB2
Near Waite Hill, OH 44094
Dan H
Job Details: 04/06/2023
"Customer complaint that unit is making noise, confirmed, noise is coming from reservoir pump, unit needs new pump ; ordrng 1 W11542868 (Pump)"
We serviced a
JENN-AIR DBL WALL OVEN
Model JMW3430DS03
Near Beachwood, OH 44122
Jason N
Job Details: 04/06/2023
Cc unit fault f2e1 and continually makes a tone Verified f2e1 for stuck/shorted key. Replaced console using customer supplied pre Id part. Programmed console to correct model. Functionality tests good. Op test good.
We serviced a
MAYTAG RANGE
Model MGR7662WS2
Near Mentor, OH 44060
Dan H
Job Details: 04/06/2023
"Customer complaint that door opens too far, confirmed, found hinges bent, unit needs new hinges; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Painesville, OH 44077
Dan H
Job Details: 04/06/2023
"Installed new deli harness, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LE0
Near Streetsboro, OH 44241
Corina B
Job Details: 04/06/2023
"CC that the unit is not making ice. No ice in the bin. Cycled the ice maker, filled. Advised cust to monitor the ice maker. Working as designed. ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/06/2023
"Replace damper,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44128
David R
Job Details: 04/06/2023
"Cc oven not heating. Ignitor not drawing enough amps. Replaced from t/s. Tested at 350, good and cycling. Op Test Ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Pepper Pike, OH 44124
Jason N
Job Details: 04/06/2023
"Cc while running self clean, unit made excessive foul smelling smokeRan self clean quick cycle for 30 minutes and observed. Nothing abnormal, unit self clean cycle working as designed. Advised customer that excessive soils/grease on the interior of the unit will cause smoke if attempting to run a self clean without first wiping away the excess. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Brecksville, OH 44141
David R
Job Details: 04/06/2023
"Cc unit not doing anything and constant drain. Plugged unit in, constant draining. Unit in drain lock out mode, let customer know if happens, hold cancel button 5-10 secs to cancel that out. Ran diagnostics, no error codes. Ran test mode. Good. All components working. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Brecksville, OH 44141
David R
Job Details: 04/06/2023
Replaced main control and FZ thermistor. Customer putting in ice bin themselves. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Solon, OH 44139
Corina B
Job Details: 04/06/2023
CC that the washer is not working. Confirmed. The start need to be pressed twice to start a cycle unless the dial is moved then only once. Opt test ok.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS01
Near Westlake, OH 44145
Marie V
Job Details: 04/06/2023
"Cc that theres a leak of gas on the unit. I can smell the gas whenopened cabinets. Removed unit and verify all burners and connections all good. Founda leak at the main line, try to adjust but is not moving. But buttom connection of the gas line moves when i try to adjust. Advice cust to call a Professional plumber that can fix that. Op test okCalled whirlpool safety."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Dan H
Job Details: 04/06/2023
"Customer complaint that unit is barely filling but fills all the way up and is not spinning, ran diagnostics found f8e1(long/no fill) error code, cold water is barely entering unit, good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/06/2023
"CC that the unit is not working. Confirmed. Checked the power at the terminal block, good. The lights inside the dishwasher are flickering and the control is not responding. Will need a new control and harness, track and clips. Office to reschedule appointment; ordrng 1 W11506010 (Control) and 1 WPW10637074 (Screws/clips) and 1 W11333342 (Harness) and 1 W11047813 (Track) and 1 W11047815 (Track right)"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Columbia Station, OH 44028
David R
Job Details: 04/06/2023
"Cc unit was not spinning. Replaced main control. Ran diagnostics, good. All components working. Ran a normal cycle and Drain/Spin, good. Working correctly. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near South Amherst, OH 44001
Gabriel P
Job Details: 04/06/2023
Customer did not know how to started unit working as design
We serviced a
GE REFRIGERATOR
Model DFE28JSHCSS
Near Avon, OH 44011
Marie V
Job Details: 04/06/2023
Replaced thermistor and control. Heater was not broken. Will bring for return. Also cleared drain tube that was clogged up. Set to recommended temps. Advice cust to allow 24 hours for fresh food section to get to correct temp. Op test okAlso heater box was never opened. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Highland Heights, OH 44143
Jason N
Job Details: 04/06/2023
"Cc unit not dispensing ice Found ice maker is not making ice. Ran diagnostics, found ice maker faulted for e2, motor lost position. Ice maker will need replaced. Part not showing in stock from Marcone, office to contact customer with next scheduled service date. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Chardon, OH 44024
Corina B
Job Details: 04/06/2023
"CC that the drain pump stays on, pressure hose was blocked. Confirmed. F3e1 WATER LEVEL SYSTEM ERROR f9e1 long drain. Cleared the codes. Started a short cycle, filled and drain. Advised cust to monitor. If it happens again will need the drain pump and switch. ; ordrng 1 WPW10605427 (Drain pump) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details: 04/06/2023
"Cc: not coolingFound temps in ff at 55 degrees, freezer at 30 degrees. Found evap frosted over. Ohmed out thermistors and heating circuit from control. 125 ohms on heater. Thermistor check in range. Evap thermistor reading 63k ohms. Spoke with BJ, tested voltages. Found heater is on. Only pulling 125 watts. Stated to replace evap thermistor and ui. Needs ui and evap thermistor; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, OH 44131
Manny
Job Details: 04/06/2023
"Cc unit has not power verified and no power and no status LED on control check outlet and good voltage, replaced control status LED blinking but not power on UI, replaced UI unit came on, ran test cycle opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Willoughby, OH 44094
Joe O
Job Details: 04/06/2023
Installed ic3 maker. Cycled. Op test ok