Near Brook Park, OH 44142
Gabriel P
Job Details:
07/24/2020
DRYER WHIRLPOOL WGD7500GC0 "Door was not closing correct issue,opt test ok"
Near North Royalton, OH 44133
David R
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL KSF26C4XYY01 "Controlis for a different call. Clips on evap cover broke/missing, ordering no charge. Comp terminal bent on new part, tried correcting. Replaced parts. Recovered refrigerant, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressur
Near Willoughby, OH 44094
Joe O
Job Details:
07/24/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed hinge. Op test ok
Near Aurora, OH 44202
Corina B
Job Details:
07/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that the lights are flickering, handle is loose and the drawers side out; used 1 W11205083 (Led light), and 1 W10908166 (Led ligt) from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/24/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer wants to reschedule with a senior tech ,when I arrive to customer home he said noise stop I couldn’t find the noise and the evap cover panel and everything else was install properly I took it back out show customer everything is ok put it back i
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/24/2020
DRYER ELE MAYTAG MEDC215EW1 Found blower housing fuse open replace from truck stock opt test ok ; used 1 WP3392519 (THERMAL FUSE 15.40) from stock
Near Avon, OH 44011
Gabriel P
Job Details:
07/24/2020
WALL OVEN JENN-AIR JJW2430DS01 "Replace console,opt test ok"
Near Willoughby, OH 44094
Joe O
Job Details:
07/24/2020
WASHER MAYTAG MVWB835DW4 "Cc: not starting, ui not allowing selectionsFound ui will not allow selections. Found error codes f5e4(lid not opened between cycles), f5e1(lid switch fault-lid is open.), f2e1(stuck key). Ran auto test. Found lid will not lock. Entered manual test mode,
Near Cleveland, OH 44128
Corey L.
Job Details:
07/24/2020
REFRIGERATOR GE DFE29JSDASS "Customer complaint stopped cooling in frz about 5 days ago, confirmed 60 in ff and 40 ff set to coldest, compressor and fans are running, found no frost pattern on frz evap, found condenser line to comp corroded in drain pan, moisture in unit at this poi
Near Strongsville, OH 44136
David R
Job Details:
07/24/2020
REFRIGERATOR FRIGIDAIRE FGHB2844LF7 "Cc FZ not feeling as cold, ice on bottom of freezer, ice under Icemaker in bottom. New housing kit for Icemaker, drain is clogged and took off cover, fan isn’t working. Fan is getting voltage from control. Will need kit, fan, steam out ice and also clea
Near Cleveland, OH 44111
Dan H
Job Details:
07/24/2020
DRYER MAYTAG MEDB725BW0 "Installed new dryer repair kit, op test good"
Near Cleveland, OH 44105
Dan H
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near North Madison, OH 44057
Jeff M
Job Details:
07/24/2020
DRYER KENMORE 11062912100 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Painesville, OH 44077
Jeff M
Job Details:
07/24/2020
WASHER GE GTW460ASJ7WW The unit is not locking needs a new lock ; ordrng 1 WH01X27954 (lid lock quick relea)
Near North Madison, OH 44057
Jeff M
Job Details:
07/24/2020
DRYER WHIRLPOOL WED4815EW1 Rollers failed installed new part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Madison, OH 44057
Jeff M
Job Details:
07/24/2020
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Customer has an excessive amount of weight on the fridge door causing it to where out the door needs shimmed up as of now the door is catching on the cabinet causing it not to shut easily; ordrng 2 WP487576 (washer)s and 2 WP487802 (washer)s
Near Highland Heights, OH 44143
Jason N
Job Details:
07/24/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Cc unit not cleaning dishes, seems to not advance cycles or heat the water.Ran diagnostics, found codes 10-1 for dispenser electrical problem4-3 for motor not running, 8-2 for drain motor electrical problem. Ran diagnostics cycle, motor pulsing on and of
Near Columbia Township, OH 44028
David R
Job Details:
07/24/2020
WALL OVEN MAYTAG MGT8720DS02 Cc top bake not working. Found ash white ignitor. Replaced from t/s. Tested. Good. Op test ok; used 1 12400035 (IGNITER) from stock
Near Willoughby Hills, OH 44094
Joe O
Job Details:
07/24/2020
REFRIGERATOR GE GSCF3PGXCFBB "Cc: evap fan noiseFound evap fan is hitting cover. Found evap fan blade stripped and fan blade pulling off causing blade to hit the cover. Needs evap fan blade. ; ordrng 1 WR02X12149 (ring compression334) and 1 WR60X30922 (FAN BLADE5835), used 1 SHIPPING
Near Rocky River, OH 44116
Dan H
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Installed new hinge cover, op test good"
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/24/2020
REFRIGERATOR GE n/a Customer had concerns about gasket and gurgling noise as well as bottom being warm Unit has a nice even frost pattern and has ice cubes frozen and temps in both sections are normal At this time I do not see an issue
Near Aurora, OH 44202
Corina B
Job Details:
07/24/2020
WASHER MAYTAG MVWB865GW0 "CC that there is a burn mark on the cord and does nothing. Checked the cord good. Checked outlet, good. Checked the power 120 volts. Unplugged the ui, no light. Will need a new control. ; ordrng 1 W11162440 (Control), used 1 Shipping from stock"
Near Euclid, OH 44132
Joe O
Job Details:
07/24/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Customer received the wrong sump assembly. Re ordering sump assemblySump shows out of stock. Office to reschedule. ; ordrng 1 W11025157 (pump&motor)
Near Cleveland, OH 44124
Corey L.
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL KFIS20XVMS11 "Customer complaint right door is not shutting, confirmed, found door hitting top cabinet trim from fridge pushed too far back, advised customer unit needs at least 1” on either side and 3” of space on top to properly ventilate, moved fridge out about an
Near Oakwood Village, OH 44146
Corina B
Job Details:
07/24/2020
WASHER MAYTAG MVWB865GC0 "CC that the unit will not start. When plugging the unit in f5 flashes. Will not start. Will need a main control, ui and latch. ; ordrng 1 W11162441 (Ui) and 1 W11162440 (Control) and 1 W10861642 (Latch)"
Near Highland Heights, OH 44143
Jason N
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Cc unit not making IceFound broken wiring on bottom freezer door. Previous repair on wiring already, very messy, broken white wire broken off up inside door, no more repair can be made. Unit needs new freezer door. Auth covering parts cost, quoted servic
Near Willoughby, OH 44094
Brian M
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Recovered refrigerant Installed evap and filter Ran 28 inch vac for 20 min let sit for 15 no change Recharge with 5.5oz of r134a Normal frost pattern showed on evap OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from
Near University Heights, OH 44118
Joe O
Job Details:
07/24/2020
DISHWASHER MAYTAG MDB7609AWB2 "Cc: not cleaning properly, not dispensing soap, ui not allowing selections Ran diagnostics test cycle. Unit has good pressure, spray arms are functioning, found dispenser not opening. Could not duplicate ui issue, found no silver migration on ribbon cabl
Near Mentor, OH 44060
Joe O
Job Details:
07/24/2020
STACK W/D KENMORE 417.927022 Installed belt. Ran test cycle. Op test ok
Near Cleveland, OH 44107
Dan H
Job Details:
07/24/2020
WASHER MAYTAG MVWB835DW1 "Customer complaint that lid is not locking ran diagnostics found f5e3(lid will not unlock) error code , unit needs new lid lock; used 1 W10810403 (LID LATCH) from stock"
Near Cleveland, OH 44107
Dan H
Job Details:
07/24/2020
FREEZER WHIRLPOOL WRT111SFDM04 "Customer complaint of condensation build up in fresh food section , found freezer section door not closing properly, found fresh food section door gasket not sealing on left side, used steamer to adjust door gasket, adjusted door shims, op test good"
Near Conneaut, OH 44030
Jeff M
Job Details:
07/24/2020
WASHER GE GTUP270GM3WW "The bearings have failed needs replaced ; ordrng 1 WH16X10186 (washing machine supp), used 1 SHIPPING (shipping and handling) from stock"
Near Amherst, OH 44001
David R
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced parts, tested. Set temps back to recommended. Give 24 hours to return to normal temps. Op test ok"
Near Solon, OH 44139
Corina B
Job Details:
07/24/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 "CC that the ice maker is not working. Checked the optic eye, good. Cycled the ice maker stopped halfway. Will need a new ice maker; ordrng 1 2198597 (Ice maker), used 1 Shipping from stock"
Near Mayfield, OH 44143
Jason N
Job Details:
07/24/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Cc unit not cleaning dishes.Ran diagnostics, no codes stored. Ran wash cycle, found spray hole arms clogged with food debris. Reduced spray pressure all around. Unit needs new spray arms. Advised customer that dishes should be clear of large bits of food
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/24/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS4 Found scratch console and door not aligment and lower and high speed setting not working ordering parts. Office do some research on fridge for doors if you get a chance ; ordrng 1 W11173813 (door/mw) and 1 W11175576 (panl-cntrl) and 1 W11441128 (MOTOR FAN
Near Lyndhurst, OH 44124
Jason N
Job Details:
07/24/2020
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Installed water filter housing. Tested dispense several times. Good dispense pressure, op test good."
Near Novelty, OH 44072
Brian M
Job Details:
07/24/2020
REFRIGERATOR KITCHENAID KBFS25EVMS3 "Cc unit not cooling properly Found rear evap wall frosted up Ran forced defrost mode heater and bimetal working Needs jazz board replaced ; ordrng 1 WPW10319823 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Brian M
Job Details:
07/24/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 "Cc UI not making selections Found UI not able to make proper selections Needs UI board ; ordrng 1 5304475578 (console assembly), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jason N
Job Details:
07/24/2020
RANGE KENMORE 790.74503 "Installed burner switch. Op test good. Customer stated the power burner has a lighting problem as well. Tested all burners for functionality, power burner will intermittently light, good spark and gas flow. Burner head gas ports contain carbon buildup, t
Near Westlake, OH 44145
Gabriel P
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found ice maker cycling over and over again lost home position,will need icemaker gave estimate customer will fix ordering I’m out on truck stock ; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/23/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Took back panel from freezer no ice built up around fan also checked condenser fan is clear call tech line did a video chat with tj show him video and had me do some diagnostics ran test 121 damper it was loud so he believes is damper from noise he heard
Near Westlake, OH 44145
Gabriel P
Job Details:
07/23/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 When arrive at home call whirlpool tech line spoke to rick he said they were trying to make a new control with a filter but they couldn’t get it cause of corona virus they couldn’t get the parts so they going to replace unit.
Near North Olmsted, OH 44070
Gabriel P
Job Details:
07/23/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace parts, opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
07/23/2020
DRYER MAYTAG MGDB835DW4 "Customer complaints that when he press start button it won’t start advice him to try not to press it to hard just set the fingers on the start key and it works explain him that this console are very delicate and that he doesn’t have press hard to start a
Near Shaker Heights, OH 44120
Jason N
Job Details:
07/23/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Cc unit not cooling enoughCustomer stated ff temps are still low 40s according to his thermometer. Checked frost pattern on freezer evap. Good light frost on entire evap. All product in freezer frozen, temps at 12 degrees at time of temp. Set freezer dam
Near Euclid, OH 44123
Jason N
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling properlyCustomer stated freezer froze up for awhile, things were stuck together and refrigerator was getting warm. Unit is working now. Found unit freezer with a lot of frosting/frozen condensation around evap fan and frozen droplets
Near Shaker Heights, OH 44122
Jason N
Job Details:
07/23/2020
REFRIGERATOR GE DSS25KSRDSS "Cc unit leaking under unitCustomer states leak is from water inlet valve in rear of unit. Had plumbing fixed, tried to remedy leak to no avail. Confirmed leaking at inlet valve source fitting. Added new compression sleeve and nut. Valve still leaking sli
Near Avon, OH 44011
Gabriel P
Job Details:
07/23/2020
WALL OVEN GE JT3500SF1SS "They deliver wrong part to customer but he wants us to go ahead and replace it ourselves they paid in full for repair also contact ge tech line explain them what was going on and he also said it’s a defective socket rescheduling ; ordrng 2 WB25X20199 (la
Near Wickliffe, OH 44092
Jason N
Job Details:
07/23/2020
REFRIGERATOR KITCHENAID KRFF300EBL00 Installed evap fan motor. De-iced freezer. Good airflow to ff section. Op test good.
Near Avon, OH 44011
Gabriel P
Job Details:
07/23/2020
WASHER WHIRLPOOL WFW862CHC1 "Found no leaks ran normal wash cycle no leaks also ran rinse and spin with the sheet customer use when it started to leak and it did not leak customer said when it did leak there was too much suds on floor advise to only use 2 tablespoons of detergent sh
Near Parma, OH 44129
Corey L.
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer complaint frost and ice in frz, confirmed frost and moisture on frz ceiling and door, found 1” gap in frame to liner at bottom right corner of ff and gaps in various spots around ff liner a few mm, gasket on frz door disconnected from frz door,
Near North Royalton, OH 44133
Corey L.
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint ice not being made, confirmed, ice in mold but not ejected, temps were 18 in ice box, 38 ff and 0 frz, ran im error test, e5 error ice box thermistor is bad, replace im with thermistors in harness, op test good, advised customer to all
Near Painesville, OH 44077
Joe O
Job Details:
07/23/2020
MICROWAVE WHIRLPOOL WMHA9019HZ01 Installed parts. Ran test cycles. Op test ok
Near Elyria, OH 44035
David R
Job Details:
07/23/2020
RANGE WHIRLPOOL WFG510S0AB2 "Cc bake cycle sometimes won’t come on/intermittently, sometimes when it’s on set to 350* will get up to temp and cycle off but will not cycle back on. Bake electrode is a little cracked and discolored. Spark module burn marks/discolored as well. Valve ch
Near Cleveland, OH 44120
Dan H
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of humming noise, no unusual noises heard, unit is operating as designed"
Near Painesville, OH 44077
Joe O
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Installed fan blade. Op test ok
Near North Ridgeville, OH 44039
David R
Job Details:
07/23/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV3 "Cc light bulb underneath is staying on even when you switch between dim and low and off, will stay on all the time. Everything else checks good. New bulb. Ordering control and socket. ; ordrng 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL )"
Near Brownhelm Township, OH 44001
David R
Job Details:
07/23/2020
WASHER WHIRLPOOL WFW9400SW02 "Cc unit is making noise in spin cycle, and tub feels loose. Front loader.put unit into spin and drain cycle, heard the loud screeching. Looked on marcone, tub does not come as complete assembly. Called Brain to see the parts needed. Basket W10250648 is N
Near Concord Township, OH 44060
Jason N
Job Details:
07/23/2020
DISHWASHER IKEA IUD8555DX2 "Cc unit not powering on Customer stated a wheel broke off he upper rack track as well. Checked power to control board, 0v. Checked power at under sink outlet receptacle. 0v to the bottom outlet, 122v at top outlet for disposal. Advised customer to contac
Near Strongsville, OH 44136
Corey L.
Job Details:
07/23/2020
DRYER WHIRLPOOL WED49STBW1 "Customer complaint dryer has a weird smell when using and noticed most with towels and comforter, when walking in the home there was a faint chemical smell, noticed customer has foil style vent, advised this is a potential fire hazard and should be repla
Near Cleveland, OH 44120
Dan H
Job Details:
07/23/2020
REFRIGERATOR MAYTAG MSS25C4MGK00 "Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
Near Concord Township, OH 44077
Jason N
Job Details:
07/23/2020
WASHER MAYTAG MVWC465HW2 "Cc unit made a lot of noise, wouldn’t advance cycles in spin. Ran diagnostics, no codes stored. Ran auto cycle and calibration. Customer stated she was washing throw rugs at the time when the issue presented itself. Ran spin and drain cycle with load of
Near Avon, OH 44011
David R
Job Details:
07/23/2020
REFRIGERATOR GE GFE29HSDASS "Cc unit FF is not cooling, FZ is fine. Temp reading 55* in FF and FZ is reading 0* and still making ice. Found FF fan not working. Looked and will also need update module. Will need to steam off evap. Gave estimate to customer ; ordrng 1 WR60X26866 (fan
Near Sheffield, OH 44054
Gabriel P
Job Details:
07/23/2020
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA All temp test good fridge is 37 degrees and 0 degrees on freezer but user interface is fade out number won’t show gave estimate customer will think about it do not order parts
Near Brook Park, OH 44142
Corina B
Job Details:
07/23/2020
WASHER MAYTAG MVWC565FW2 Replaced the cam and motor. Optest ng. Replaced the gearcase from t/s. Ran a calibration. Started a normal load. Optest ok. ; used 1 W11035751 (Gearcase) from stock
Near Bay Village, OH 44140
David R
Job Details:
07/23/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Cc unit not cooling properly. Dual evap SxS. Temp reads 55* in FF and 20* in FZ. Found evap in FF covered by ice. Fan not running. Unplugged. Fan started running but Fan not running properly, probably from build up of ice. FZ section, all components test
Near Novelty, OH 44072
Joe O
Job Details:
07/23/2020
DISHWASHER JENN-AIR JDB6510AWP "Cc: not washingRan test cycle. Unit fills, has good water pressure. Lower spray arm is not spinning. Found rinse are plugged. Ran water through cleared debris. Ran test cycle. Still not spinning. Needs rinse arm, wash arm, support, and impeller; ordrng 1
Near Moreland Hills, OH 44022
Joe O
Job Details:
07/23/2020
B/IN REFRIGERATO WHIRLPOOL KSSO48QTX00 Installed water valve. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, OH 44145
Corey L.
Job Details:
07/23/2020
REFRIGERATOR AMANA ASI2575GRW04 "Customer complaint water leaking under fridge when turning water on, confirmed, found water valve cracked, unit needs valve; ordrng 1 WPW10179146 (valve-inlt)"
Near Bay Village, OH 44140
David R
Job Details:
07/23/2020
WASHER WHIRLPOOL WFW5620HW2 "Cc unit is locking door by itself even when nothing is inside, detergent is gettting stuck in dispenser. Went over detergent use with customer, per owners manual when using liquid detergent to put the little slide down in the dispenser. Also if only usin
Near Fairview Park, OH 44126
Corey L.
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Customer complaint ice maker fell off and is dangling, confirmed, re installed ice maker using white plastic bracket under im, op test good"
Near Parma, OH 44134
Dan H
Job Details:
07/23/2020
WASHER WHIRLPOOL WTW4816FW2 "Installed new control, op test good"
Near Fairview Park, OH 44126
David R
Job Details:
07/23/2020
OTR MICROWAVE WHIRLPOOL WMH75021HV0 Replaced part. Tested good. Op test ok
Near Olmsted Township, OH 44138
David R
Job Details:
07/23/2020
WASHER MAYTAG MVWB835DW4 "Cc in spin mode noise. No error codes. Ran diagnostics test, geared grinding noise in agitate cycle, spin sounded good. Found 2 coins in wedges between the washplate. Removed. Tested on test 51, no noise. Good. Op test ok"
Near Olmsted Falls, OH 44138
David R
Job Details:
07/23/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not agitating or spinning. No error codes. Went through diagnostics test, water was turned off. Turned back on, went through test mode, spinned and agitated. Ran a calibration mode. Ran a normal cycle and components working normally, ran drain/sp
Near North Madison, OH 44057
Jason N
Job Details:
07/23/2020
REFRIGERATOR FRIGIDAIRE FRT17B3AZ3 Installed defrost bimetal. Op test good. Asked customer is they received additional parts for the other unit. Yes.
Near Parma, OH 44134
Dan H
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 44 degrees, evaporator fan is running , found freezer section door not closing properly, found syrup bottle preventing, left fresh
Near Bainbridge Township, OH 44023
Brian M
Job Details:
07/23/2020
RANGE HOOD GE ZV750SY4SS Cc unit not working Found unit getting proper voltage to everything but no voltage coming out of board Needs control board (part is under 1 year warranty); ordrng 1 WB27X10553 (printed circuit boar)
Near Bedford Heights, OH 44146
Dan H
Job Details:
07/23/2020
REFRIGERATOR KENMORE 1069552812 "Installed new valve, op test good"
Near Cleveland, OH 44106
Joe O
Job Details:
07/23/2020
WASHER WHIRLPOOL WTW4850HW1 "Checked splutch. Splutch checked good. Pulled basket ran spin. Did not hear grinding. Called whirlpool tech line Spoke with Jk. Advised him of the issue and everything that has been replaced. He stated to have a sr tech come out and take a look with me.S
Near Garfield Heights, OH 44105
Corey L.
Job Details:
07/23/2020
REFRIGERATOR AMANA ART318FFDW06 "Customer complaint fridge and freezer doors are not sealing at the top, confirmed, found doors sagging, both washers with unit are not installed under doors, model number on unit does not match model on job, sb does not show updated model of ART318FFDW03
Near Aurora, OH 44202
Brian M
Job Details:
07/23/2020
DISHWASHER MAYTAG MDB9959SKZ0 Cc unit not washing properly Found wash motor just grinding Needs sump assembly ; ordrng 1 W11416363 (Sump)
Near Euclid, OH 44123
Joe O
Job Details:
07/23/2020
WASHER MAYTAG MVWC400XW4 Cc: knocking and bangFound door codes f7e5(shifter fault). Ran auto test and calibration. Ran drain and spin. Unit seems well balanced. Advised customer on loading. Could not duplicate issue. Op test ok
Near Cleveland, OH 44111
Corey L.
Job Details:
07/23/2020
REFRIGERATOR KITCHENAID KRBR102ESS01 "Installed closer with grease, notice pin for door under closer was loose, tightened while installing closer, op test good"
Near Fairview Park, OH 44126
Corina B
Job Details:
07/23/2020
REFRIGERATOR KENMORE 106.6098299 Replaced the thermostat. Optest ok.; used 1 Shipping from stock
Near Kent, OH 44240
Dan H
Job Details:
07/23/2020
DISHWASHER WHIRLPOOL WDF518SAHB0 "Customer complaint of e1 error code, unit showing e1(water inlet failure) error code, found no water to unit, advised customer that they need a plumber to repair, unit is operating as designed"
Near Willoughby Hills, OH 44094
Joe O
Job Details:
07/23/2020
REFRIGERATOR KENMORE 253.7031321 Installed ice maker. Ran harvest cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Aurora, OH 44202
Brian M
Job Details:
07/23/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed ice maker Ran test harvest and made sure error was gone OP Test Ok
Near Bainbridge, OH 44023
Brian M
Job Details:
07/23/2020
REFRIGERATOR GE PGCS1RKZASS Cc I made a mark on floor despite using floor protection rails glides the first time around right side did pop off once during push back of the unit also unit needs to be leveledTook a pic mark on floor it’s hard to get a good picture of it Leveled unit O
Near Ravenna, OH 44266
Dan H
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Customer complaint that evaporator drain pan fell off, confirmed, no damage, reinstalled, op test good"
Near Solon, OH 44139
Dan H
Job Details:
07/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that burner is not lighting, installed new cap, burner head, and knob, op test good"
Near Cleveland, OH 44113
Corina B
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that there is freezer burn in the freezer. Cust empty freezer 30 minutes before arriving. Checked the temp Fz 11* ff 32* to 37*. Gaskets are good. No gaps in the liner. Brought temp to a warmer temp. Optest ok
Near Cleveland, OH 44103
Corina B
Job Details:
07/23/2020
WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic is passed a year. Advised cust to call extended warranty. CC that the unit will not turn on. Checked outlet no power. Power supply is connected to a gfi outlet that was tripped. Reset outlet. Advised cust to not have unit plugge
Near Madison Township, OH 44057
Jason N
Job Details:
07/23/2020
FREEZER MAYTAG MQU2057BEW "Cc unit not coolingCustomer stated he moved recently, had unit in storage, tried to plug it in, will not power on. Checked power in at supply connector, only reading 38v. Ohmed out power cord, found neutral side open. Unit needs power cord. Used extra po
Near Chagrin Falls, OH 44022
Corey L.
Job Details:
07/23/2020
RANGE KITCHENAID KSDG950ESS1 "Customer complaint glass broken, confirmed Installed inner about outer glass, op test good"
Near Chagrin Falls, OH 44022
Dan H
Job Details:
07/23/2020
RANGE FRIGIDAIRE FFGF3023LWA "Installed new igniter, op test good"
Near Mentor, OH 44060
Corina B
Job Details:
07/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Advised cust to replace the saddle valve with an inline valve. Replaced the valve. Turned water off until the valve gets replaced. Steamed out the water line to the ice maker. Optest ok.
Near Chardon Township, OH 44024
Dan H
Job Details:
07/23/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new control, op test no good, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
Near Strongsville, OH 44136
David R
Job Details:
07/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Same issue. Unit is frosting over on FF side over evap cover, causing lost of cooling. Found control not sending signal to turn heater on. Went into diagnostics, defrost sensor test open, heater test good. Will also need to steam evap. Customer going on
