Service History 154

We serviced a

MAYTAG VERTICAL FREEZER

Model MZF34X20DW00

Near Strongsville, OH 44149

David R

Job Details: 06/02/2023

"Replaced control, harness and thermistor. Good. Check. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Beachwood, OH 44122

Jason N

Job Details: 06/02/2023

"Cc unit making thumping noise Customer stated he just had unit delivered several weeks ago. Customer sent pop to service@fredsappliance.com.Ran dryer op test, found unit making thump noise as drum seam rotates along support rollers. Tried to flatten seam down, no difference. Advised customer we can try ordering a new drum to see if noise is reduced, but may end up the same, and if so unit is operating as designed.; ordrng 1 W10545923 (Drum)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chesterland, OH 44026

Joe O

Job Details: 06/02/2023

Cc: not running cycleFound capacitor failed. Replaced capacitor. Tested. Op test ok Customer showed pop; used 1 W11395618 (CAPACITOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Manny

Job Details: 06/02/2023

"Cc unit leaking form water line, state that husband turned off the water, verified and no water leaks inside the unit, pulled unit out and removed the back cover, and turned water on without the panel and no water leaks form any line on back, noticed that insulation was really close but theres no water in the drip pan to determine if that was the cause, no leaks this time, advise customer to monitor the unit and if the see any leaks to give us a call. Opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Mentor, OH 44060

Brian M

Job Details: 06/02/2023

Cc error codes Found error for latch and cold valve Replaced latch ran test Needs valve ; ordrng 1 W11316256 (valve)

We serviced a

KITCHENAID COOKTOP ELE

Model KICU509XBL00

Near Chardon, OH 44024

Brian M

Job Details: 06/02/2023

Installed module and burner OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Highland Heights, OH 44143

Corina B

Job Details: 06/01/2023

"CC that the unit is leaking and ice maker is not making ice. Confirmed. Found the valve cracked at the solenoid. Will need a new valve. ; ordrng 1 W10865826 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Madison, OH 44057

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is not starting, found customer was not hitting start button twice, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Conneaut, OH 44030

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is not making ice, confirmed, ice maker is getting power, unit needs new ice maker. ; ordrng 1 W11546935 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Bill

Job Details: 06/01/2023

"Cc ice maker not working, confirmed cc changed ice maker. Found evap coil to be frozen over, tested bi metal and heater. Could not get a good read, ordered wiring harness and heater. Scheduled follow up on 6/6; ordrng 1 W11566475 (Wiring harness) and 1 W11546981 (Heater)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Lyndhurst, OH 44124

Corina B

Job Details: 06/01/2023

Replaced the cover. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44134

Manny

Job Details: 06/01/2023

"Cc unit not spinning or agitating, ran diagnostics no codes, ran test cycle, found drain hose on the floor drain and water hoses inverted, corrected issues reran diagnostics, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Maple Heights, OH 44137

Manny

Job Details: 06/01/2023

"Cc unit not rinsing properly, verified and no codes, ran test cycle and no cold water , found valve turned off, explain to customer the best way to load the unit and how much detergent to use. Unit working as designed, opt test ok"

We serviced a

GE RANGE

Model n/a

Near Conneaut, OH 44030

Dan H

Job Details: 06/01/2023

"Customer complaint that broiler will not shut off, model/serial tag is wiped off and unable to read, confirmed, unit needs new control, unable to look up part, part is likely no longer available"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 06/01/2023

Cc unit controls no longer workingVerified controls are only showing dashes. Replaced jazz board using customer supplied pre Id part. Programmed to 12. Advised customer to allow unit to cool several hours before restocking. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Mantua, OH 44255

Brian M

Job Details: 06/01/2023

"Cc unit gives f6e3 Found corner contacts on ui corroded Cleaned contacts and ui is functioning at this time Advised on ui replacement ; ordrng 1 W11135391 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Olmsted Township, OH 44138

David R

Job Details: 06/01/2023

"Cc unit not cooling properly, had another company come out and steam all frost in FZ section on evap, did not replace anything. Found bad connection and burned wires on heater to harness. All fans work. Will need new heater harness assembly. Gave estimate to customer. ; ordrng 1 W11650662 (Heater with harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS6

Near Shaker Heights, OH 44120

Manny

Job Details: 06/01/2023

"Cc unit no cooling, stated they had a power outage a couple of days ago and after the unit stopped working, verified and heard the relay clicking disconnected power and waited before reconnecting, still relay clicking pull unit out and removed control cover, took measurements and good voltage coming in but when unit sends power to the low voltage board the control overheats and relay clicks, check voltage to UI and have 14.1vdc when unit try to start the voltage goes to about 18 volts and the ui starts flashing and icemaker activates and the valve as well, unit needs the low voltage board but discontinued. ; ordrng 1 13053103SP (board lv(Discontinued))"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Geneva, OH 44041

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is taking too long to dry, ran entitlement for purchase date, started normal dry cycle, unit is heating, no airflow coming out of outside vent, advised customer that they need a vent cleaning company to clear vent, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Chesterland, OH 44026

Joe O

Job Details: 06/01/2023

Cc: right hinge noiseFound hinge slightly worn. Replaced right hinge. Left hinge not worn. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/01/2023

"CC that the unit is not cooling. Confirmed. Fz and ff 75*. No fans, the compressor are not running. Held the power button in, unit turned on. Will need a control. ; ordrng 1 WPW10200659 (Control)"

We serviced a

JENN-AIR REFRIGERATOR

Model JUCFP242HX11

Near Chagrin Falls, OH 44022

Corina B

Job Details: 06/01/2023

CC that the unit is not making ice. Confirmed. Ice maker not cycling. Will need an ice maker. Part is out of stock. Office to reschedule appointment ; ordrng 1 W11596827 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

Bill

Job Details: 06/01/2023

"Cc water leaking, confirmed cc wet spot on floor at front of unit. Opened door found gasket to be old and worn, could see water stains on the out side of gasket. Ordered new gasket, scheduled follow up for 6/5; ordrng 1 W11177741 (Door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Ravenna, OH 44266

Brian M

Job Details: 06/01/2023

"Cc unit making noise Found noise coming from cam area Replaced cam and actuator Advised to watch ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is not getting hot water, ran diagnostics found f3e2(inlet water temperature fault) error code, started normal wash cycle on hot water, water cold after filling, installed new valve, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Shaker Heights, OH 44120

Manny

Job Details: 06/01/2023

"Cc unit not cooling and lighting going off, stated this is the same issue they had, removed pantry UI and full of water, unit needs pantry door, harness and UI,; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec) and 1 W11170612 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WASHER

Model 110.26852504

Near Beachwood, OH 44122

Joe O

Job Details: 06/01/2023

"Cc: stopped mid cycleFound lid switch worn. Not engaging. Needs lid switch; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model n/a

Near Solon, OH 44139

Corina B

Job Details: 06/01/2023

"CC that the unit is leaking. Confirmed. Found the leak completely from a the body of the pump and motor. Will need a pump and motor. Cust does not want to repair ; ordrng 1 WD19X25700 (Pump) and 1 WD19X27779 (Body), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFS

Near Atwater, OH 44201

Brian M

Job Details: 06/01/2023

Cc food freezing in deli drawer Found Service pointer that recommended to seal around damper area. Used aluminum tape to seal around damper Advised to watch

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Westlake, OH 44145

David R

Job Details: 06/01/2023

"Cc concerns with sensor drying. Followed tech sheet. Doesnt have the correct resistance between the connection on sensor harness. Ordering harness and electrode. ** did explain to customer that if clothes arent touching the sensor, can give readings and let the dryer time decrease. Recommend time dry. ; ordrng 2 WP3387223 (Electrode)s and 1 WPW10298258 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Olmsted, OH 44070

David R

Job Details: 06/01/2023

"Cc unit not washing. Found wash motor pump getting power 120 to it but not spraying. Will need wash motor pump and sensor; ordrng 1 W11665769 (Wash motor) and 1 W11084121 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Cleveland, OH 44110

Jason N

Job Details: 06/01/2023

"Cc unit door will not stay closed.Confirmed door does not close enough to depress door switch fully. Replaced door hinges using customer supplied pre Id part. Door closing up and properly depressing switch, ram dryer op test. Door stays closed. Op test good."

We serviced a

GE DISHWASHER

Model CDT725SSF7SS

Near Highland Heights, OH 44143

Jason N

Job Details: 06/01/2023

"Cc unit not draining Found unit tub bottom full of water. Hit cancel to drain. Drain pump is running but is very loud and vibrating, will not push water. Unit will need drain pump replaced. ; ordrng 1 WD19X25187 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Willoughby, OH 44094

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is leaking, found water leaking passed door seal, installed new door seal , op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GBS0

Near Shaker Heights, OH 44120

Manny

Job Details: 06/01/2023

"Cc unit not washing, verified and unit gets water but no movement on the spray arms, no clogs on sprayers, replaced pump, ran test, water sprayed from the side of the bottom sprayer and the top is broken, where it mounts causing a bunch of water to come out at the mounting point, tried removing the top shelf and broke the adjuster tabs, unit will need adjusters and both sprayers. ; ordrng 1 WPW10448645 (spray arm) and 1 W11101428 (arm-spray) and 2 WPW10546503 (adjuster)s and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10588164 (housing)s and 2 WPW10195840 (positioner)s and 2 WPW10250162 (cover)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Kent, OH 44240

Brian M

Job Details: 06/01/2023

Cc unit still frosting up Upon further inspection found gap on bottom fridge Filled with silicone Advised to watch Also installed thermistor ; used 1 8201711 (Clear silicone (please re order )) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Streetsboro, OH 44241

Bill

Job Details: 06/01/2023

"Cc noise during operation, confirmed cc took unit apart and changed idle, guide pulleys and belt. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Fairview Park, OH 44126

David R

Job Details: 06/01/2023

"Cc unit not spinning on Towels/Bulky. Replaced capacitor and strike.Ran diagnostics, all components working, no error codes. Found on Bulky/Towels. Both those cycles the spin is turned off. Let customer know, simple mistake if touching options by accident. Unit is good. All components good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Euclid, OH 44132

Jason N

Job Details: 06/01/2023

Installed console and ACU. Ran dryer op test. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV1

Near Cleveland, OH 44106

Joe O

Job Details: 06/01/2023

"Cc: water valve blew outHooked up water line, plugged unit in. No leaks found. Started cycle. Could not duplicate issue. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LF6

Near Painesville, OH 44077

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is not making ice, confirmed, ice maker is not receiving 12vdc from control, unit needs new dispenser control, part is no longer available ; ordrng 1 241973712 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Seven Hills, OH 44131

Corina B

Job Details: 06/01/2023

Replaced the latch. Ran a calibration. Started a drain and spin. Opt test ok.

We serviced a

GE REFRIGERATOR

Model DSHS6VGBBCSS

Near Euclid, OH 44117

Joe O

Job Details: 06/01/2023

Installed evap fan and blade. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 06/01/2023

Cc unit not powering on Found control dead Upon inspection found gearcase leaking oil as well Advised customer on repair ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11419051 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Streetsboro, OH 44241

Brian M

Job Details: 06/01/2023

Cc unit not dispensing water found bladder frozen Removed and installed 2 quick connections. Defrosted bladder OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE00

Near Brooklyn, OH 44144

David R

Job Details: 06/01/2023

"Replaced door and nameplate. Good, Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby, OH 44094

Joe O

Job Details: 06/01/2023

Cc: grease on clothingAdvised customer grease typically will not enter machine. Found excessive amounts of detergent and fabric softener build up under agitator. Advised customer on clean washer cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model 110.5142511

Near Cleveland, OH 44128

Brian M

Job Details: 06/01/2023

Installed suspension Ran drain and spin OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Parma, OH 44129

David R

Job Details: 06/01/2023

Replaced gasket seal. Good. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MB0

Near Parma, OH 44134

David R

Job Details: 06/01/2023

"Cc oven not working. Ignitor looks good, not broken. Tested voltage, control sending 120 for bake and broil down to valve. Ordering valve and ignitor. ; ordrng 1 W11590251 (Valve) and 1 W11590294 (Ignitor)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near University Heights, OH 44118

Corina B

Job Details: 06/01/2023

"CC that the unit is not heating. Confirmed. Checked the vent outside, no airflow. Checked the power at the terminal block, good. Checked the cutoff, open. Jumped the cutoff, still not heating. Found the heater is open. Will need a new cutoff and a heater. Replaced the parts from t/s. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 279816 (Cutoff), used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD245PDQ8

Near East Cleveland, OH 44112

Corina B

Job Details: 06/01/2023

"CC that the lower oven is not heating. Confirmed. Found the bake and the broil are open. Will need. Bake and broil elements. ; ordrng 1 Wp9760767 (Broil) and 1 Wpw10207397 (Bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, OH 44123

Jason N

Job Details: 06/01/2023

"Cc unit lid lock does not work Ran wash test, found lock continuity trying to lock. Replaced lid latch using customer supplied pre Id part. Ran wash test cycle. Unit locked and advanced to fill/wash. Op test good."

We serviced a

AMANA DRYER

Model NED4655EW

Near Painesville, OH 44077

Dan H

Job Details: 06/01/2023

"Customer complaint of loud noises, confirmed, found a screw lodged in felt slide, removed, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Independence, OH 44131

David R

Job Details: 06/01/2023

"Cc no unit leaking. Replaced gasket. Customer said unit seems to be leaking underneath. Took off kickplate, water leaking from valve and water line connection. Took off, reseated, no leaks. Ran unit. No leaks. Also found filter not seated right inside unit, corrected and let customer know to make sure its snapped back in correctly after cleaning. Unit is good, Op Test Ok"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/01/2023

Installed panel OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Willoughby, OH 44094

Corina B

Job Details: 06/01/2023

CC that the ice is not working. Ran diag Ran step 56 no error codes. Step 57 cycled. Step 45 no water. Found the filter not in correctly. Re seated the filter. Opt test ok. Leveled the unit from last time.

We serviced a

SAMSUNG DRYER

Model DV328AEG/XAA

Near Fairport Harbor, OH 44077

Dan H

Job Details: 06/01/2023

"Customer complaint that unit is not starting, confirmed, found belt popped off of pulley, no damage, reinstalled, op test good"

We serviced a

WHIRLPOOL WASHER

Model LSN2000LW0

Near Perry, OH 44081

Dan H

Job Details: 06/01/2023

"Customer complaint that unit will not rinse, found agitator dogs worn out, unit needs new dog kit; ordrng 1 285809 (Dog kit)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Cleveland, OH 44104

Bill

Job Details: 06/01/2023

"Cc oven was not igniting, confirmed cc tried to fire oven no ignition. Pulled unit from wall, found gas valve cutoff to be partially open, opened cutoff tested unit. Opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Sheffield, OH 44054

Marie V

Job Details: 06/01/2023

"Cc that agitator came off. Confirmed. Looks like old screw had no lock tite, replaced agitator and screws. Ran calibration and auto test. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lorain, OH 44052

Marie V

Job Details: 06/01/2023

"Cc that cant get the unit to come on. Plugged in unit and it was on float mode. Canceled and ran diag found error code f0e5 off balance load detected. Ran Auto test all works great. Ran manual spin , agitation and drain all good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Sheffield Lake, OH 44054

Marie V

Job Details: 06/01/2023

"Cc that unit is not making ice. Took temps 42* fresh food section and 16* in freezer. Verify temp settings, it was set to 5 in freezer and 40*. Set freezer back to recommended and cycled ice maker. Ice maker had ice inside and one batch on ice bin. Took temps going down to 6*.Recommend monitoring. Set temps to recommended. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 06/01/2023

"Cc that oven is not working. Confirmed, found bake element open. Getting 244V. Will need new. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Avon Lake, OH 44012

Marie V

Job Details: 06/01/2023

"Cc that the top rack is falling. Confirmed, will need new side rack parts, no rails also cust wants bottom panel. She will buy part and call back if wants us to install . Brought rails for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Avon, OH 44011

Marie V

Job Details: 06/01/2023

"Cc of a noise when closing the door. Confirmed , noise starts coming from fan, a vibration noise. Adjusted all screws, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Marie V

Job Details: 06/01/2023

Cc that lights are not working. Replaced all of them. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Oberlin, OH 44074

David R

Job Details: 06/01/2023

"Cc unit not cooling, customer said FZ was cold but FF section warm 50*, frost was building up in vents, customer had another company come out, other company said its probably a refrigerant leak and left with unit turned off, unit has been turned off for about 2-4 days. All fans work. Put in a new thermistor on evap from t/s. Heater is good, 81ohms, in range. Letting unit run 15/20 mins to see frost pattern. Good frost pattern. Told customer to monitor. As of now, unit is good. Op Test Ok.; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, OH 44123

Jason N

Job Details: 06/01/2023

"Cc unit making a buzzing noiseConfirmed noise. Found noise is originating from under unit, condenser coils are vibrating against unit frame. Adjusted insulation/isolation pads. Noise ceased. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Eastlake, OH 44095

Joe O

Job Details: 06/01/2023

"Cc: unit previously was freezing food in ff sectionFound temps in ff section at 42 degrees, freezer at 21 degrees. Found ice build up on outside of evap near cap tube. Checked amp draw. Unit pulling .58 amps. Pulled evap cover, ice build up on cap tube. Needs compressor and evaporator; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS02

Near Willowick, OH 44095

Jason N

Job Details: 06/01/2023

Installed ice maker. Ran manual harvest test cycle. Ice maker indexed properly and filled mold with water. Installed ff door closure cams. Door op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Eastlake, OH 44095

Jason N

Job Details: 06/01/2023

"Cc unit not dispensing water and not making iceFound interface control lock turned on. Turned off control lock, water dispense test good. Cycled ice maker. Ice maker indexed and filled mold with water. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2023

Cc: not working properlyFound unit has standing water. Found error code f9e1(long drain). Found machine bottomed out drain pump and ripped the wire out. Needs harness and drain pumpHarness out of stock. Office to reschedule; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2023

"Cc: error codesFound error code f6e1(communication error between ui and control). Checked control led pattern. Found normal acu operation. Cycled power. No operation. Needs control, and uiParts out of stock. Office to reschedule ; ordrng 1 W11506011 (Control) and 1 W11460962 (Ui)"

We serviced a

GE WASHER

Model GHWN4250D0WW

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2023

Installed water valve. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Manny

Job Details: 06/01/2023

"Cc unit not completing cycle, ran diagnostics no cores ran quick was with a load of clothes customer put in, let the clothing get soaked and unit started washing then cancel cycle and ran drain and spin, unit working as designed, advise customer to make sure load is distributed evenly throughout the basket as the unit can get off balance and stop the cycle if it can self balance during the spin cycle. Unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Cleveland, OH 44105

Manny

Job Details: 06/01/2023

"Cc unit no making ice, verify and icemaker not completing cycle and bail arm is in the on position but gets stuck if you try to turn the icemaker off, unit needs icemaker and pantry door.; ordrng 1 W11548540 (Ice maker) and 1 W10827015 (cover)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Rocky River, OH 44116

Manny

Job Details: 06/01/2023

"Cc unit clumping in bin verified and everything check out, per service pointer replaced ice door gasket and door ice box seal, customer stated that the water paddle stays stuck when dispensing water, verified and unit need separator and paddles ; ordrng 2 W10828417 (gasket)s and 1 W10853440 (gasket) and 1 W11048097 (door-ice) and 1 W10792148 (pad) and 1 W10792149 (pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/01/2023

"Cc unit still not sensing properly Ran diagnostics found no stored errors Ran diagnostics test and test moisture sensors OP Test Ok Customer had items in dryer at arrival, mixed heavy load, some items dry and other is not fully dry Advised on usage, and when to use time dry instead Unit is functioning properly"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS0

Near Painesville, OH 44077

Jason N

Job Details: 05/31/2023

"Cc unit display shows error, unable to use unit Plugged in unit, ran diagnostics, found fault code f2e1 for shorted keypad. Ordering keypad control. ; ordrng 1 W10894098 (Keypad control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Strongsville, OH 44149

David R

Job Details: 05/31/2023

"Cc unit not cooling, was super hot and weird smell, she unplugged. Customer said both sections hot. Weird smell, smells like refrigerant leak. Checked evap in FZ, put soap and bubbles, good. Checked FF evap, unplugged fan. Heard a low piercing sound like a leak, put soap and bubbles over whole evap, leak at cabinet, bubble forming. Non repairable. Calling techline."

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/31/2023

"CC that the unit is not working. Confirmed. Found the drain pump, dead. Unplugged the unit from the drain pump, unit turns on. Will need a drain pump. Called FB, Cust is on a crawl space can do a gravity drain. Will need a plumber. Water is disconnected. Cust does not want to repair ; ordrng 1 W10825875 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Aurora, OH 44202

Brian M

Job Details: 05/31/2023

Cc unit not washing Ran test cycle wash pump not running going straight to drain Reset power Ran test cycle unit is functioning correctly at this time Advised to watch

We serviced a

KENMORE WASHER

Model 1105142511

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2023

"Cc that unit is not agitating correctly. Tested unit and it was agitating but it was not changing between agitation and spin as should looked underneath unit and found oil from gearcase making the came cam slip unit will need gearcase, belt, cam and actuator ; ordrng 1 W10913953 (Actuator) and 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Maple Heights, OH 44137

Bill

Job Details: 05/31/2023

"Cc drum not turning, confirmed cc spun drum by hand no friction. Took unit apart, found belt was off but not broken. Found idler arm to be slightly bent out of true. Replaced idler pulley, put unit back together tested opt test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Solon, OH 44139

Corina B

Job Details: 05/31/2023

Replaced the adjuster. Opt test ok. Advised Cust to clean the filter every 1-2 months. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Aurora, OH 44202

Brian M

Job Details: 05/31/2023

Installed control unit Powered up and compressor kicked in Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB02

Near Wickliffe, OH 44092

Jason N

Job Details: 05/31/2023

Installed ice container. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Euclid, OH 44132

Jason N

Job Details: 05/31/2023

"Cc unit long dry timesRan dryer op test, found very little airflow at vent outlet. Pulled vent tube and checked unit, low airflow from unit. Pulled unit blower housing and found lint mat buildup. Removed and reassembled. Retested unit, good airflow and heat. Advised customer on lint screen cleaning. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Solon, OH 44139

Corina B

Job Details: 05/31/2023

Replaced the gasket. The cover to the dispenser the tabs are bent. Will need a new cover. Cust can install. Opt test ok. ; ordrng 1 W11519867 (Cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPSO

Near Streetsboro, OH 44241

Brian M

Job Details: 05/31/2023

"Found more than just skirt needing installed Found right hand hinge spring missing, the installer had forced a screw into the tub to mount it, and but another hole ontop of that If unit leaks its needs a tub replacementInstalled skirt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Bay Village, OH 44140

Marie V

Job Details: 05/31/2023

Cc that temp on the temperature gage is going up and down too much. Unit is set to 37* and 0*. Took temps fresh food was at 41* and freezer at -3*. Temperature are ok. Advice cust to use a cup with water and a thermometer inside. That will give the correct temp on the foot that is inside unit. As is today is working as designed. No food has gone bad. Op test ok

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Installed new mov harness, op test good"

We serviced a

GE REFRIGERATOR

Model GFE26GMHFES

Near Chardon, OH 44024

Joe O

Job Details: 05/31/2023

"Installed tower kit, ice box fan and update module. Advised customer to monitor for 48 hours. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near Shaker Heights, OH 44122

Bill

Job Details: 05/31/2023

"Cc not cooling, verified by HV last visit. Replaced start device, and thermostat. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Shaker Heights, OH 44122

Bill

Job Details: 05/31/2023

"Cc noise and vibration during spin, confirmed cc could hear a small noise and vibration during diagnostic spin cycle. Noise coming from between the inner and outer drum. Ordered drum assembly, office to follow up with appointment. (Marcone out of stock.); ordrng 1 W11460604 (Drum assembly)"

We serviced a

FRIGIDAIRE RANGE

Model FGEF3035RFA

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2023

Customer replaced temp sensor himself tested unit and still doing the same thing temperatures are all over. Checked over wirings and temp sensor and its reading correctly also checked oven calibration to make sure it was good and it was so I tested the oven by preheating it to 350* and waited about 15mins to verify temps and it was around 346* and 355* so I explained to customer to try it out by preheating and waiting at least 15mins before inserting food to see how it works out for them if same issue persists they will need cintrol board which is the only thing that runs the oven. ; ordrng 1 5304510064 (Control) and 1 316419353 (Overlay)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2023

"Cc that unit was leaking and forming ice on bottom of freezer and ice keeps getting stuck on ice chute. Found ice bin is broken, plastic tab that holds where the auger motor spins as well and the outer flap to dispense ice is broken as well. Ordering parts and for the ice buildup found drain tube clogged cleared it out and steamed out ice.; ordrng 1 W11244434 (Ice bin) and 1 WPW10293212 (Chute) and 1 W11423781 (Grey)"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 05/31/2023

"Cc that unit is not heating up. Confirmed, found cut off open. Will need cut off and thermostat ; ordrng 1 DC47-00016A (Thermal cut off) and 1 DC47-00018A (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Maple Heights, OH 44137

Corina B

Job Details: 05/31/2023

"CC that the unit is. It getting hot enough. Confirmed. Found the vent going from. 4 to a 3 vent. Advised Cust that the vent needs to be 4 all the way. Will need to correct the vent. Checked airflow outside, good airflow."

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