Service History 154 | Freds Appliance

We serviced a

GE REFRIGERATOR

Model CVE28DM5NBS5

Near Columbia Station, Ohio 44028

David R

Job Details: 12/04/2025

"Recovered refrigerant, replaced comp and drier, and 3 way valve, pulled 28'vac w/ pump, watched, good, charged 69g of R600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near North Olmsted, Ohio 44070

Bill

Job Details: 12/04/2025

"Replaced control, tested opt test good."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ11

Near Parma Heights, Ohio 44130

Bill

Job Details: 12/04/2025

"Cc unit not heating, confirmed cc. Ordered cap, diode, transformer and mag. Office to follow up as mag and transformer is out of stock.; ordrng 1 W11737892 (Transformer) and 1 WPW10574736 (Cap high voltage) and 1 W11256462 (Diode) and 1 W11737891 (Mag)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44128

Bill

Job Details: 12/04/2025

"Installed new drum, spacer, and spanner nut. Calibrated and tested opt test good."

We serviced a

LG DRYER

Model DLGX7601KE

Near Chagrin Falls, Ohio 44022

Bill

Job Details: 12/04/2025

"Cc making noise, could not confirm. Customer claims unit is screeching, gave estimate for replacement of rollers, pulley, and belt. Informed them that the service call is good for 30 days.; ordrng 1 4561EL3002A (Idler pulley) and 1 4581EL2002L (Roller kit) and 1 4400EL2001F (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, Ohio 44136

Manny

Job Details: 12/04/2025

Replaced adjusters opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Ridgeville, Ohio 44039

Manny

Job Details: 12/04/2025

"Cc that fz reached 36 again, verified and thermistor out of range but no by a lot, spoke to bj and agree evap harness, ordering harness ; ordrng 1 W11575358 (Evap harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Sheffield, Ohio 44054

Manny

Job Details: 12/04/2025

Replaced control ran test cycle and opt test ok took core for return

We serviced a

KITCHENAID RANGE

Model KFGG500EBS8

Near Avon, Ohio 44011

Manny

Job Details: 12/04/2025

"Replaced control, dsi and harness, opt test ok, took core for return"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Avon Lake, Ohio 44012

Manny

Job Details: 12/04/2025

"Replaced ice maker, valve and ice door, ice maker harvest and fills, advise to allow up to 24 hours for proper ice production, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near North Olmsted, Ohio 44070

Manny

Job Details: 12/04/2025

"Replaced console, opt test ok took core for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QDX05

Near Westlake, Ohio 44145

Manny

Job Details: 12/04/2025

"Cc unit wasnt cooling and making a noise, verified and ff at 36 and fz at 4, no noise detected this time, and unit cooling properly advised to monitor and if issue returned to let us know, and if noise present to try to record it and send it to us, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KFED500EWH03

Near Middlefield, Ohio 44062

Corina H

Job Details: 12/04/2025

Replaced the cooktop. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ06

Near Garrettsville, Ohio 44231

Corina H

Job Details: 12/04/2025

CC that the water and ice. Confirmed. Found the freezer at the coldest and the fresh food at colder. Set the temp to the recommended setting. Steamed out the reservoir. Tested. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Mogadore, Ohio 44260

Corina H

Job Details: 12/04/2025

CC that the dishwasher is leaking. Confirmed. Found water leaking on the inlet. Service pointer W11811053. To replace the inlet. ; ordrng 1 W11535094 (Inlet) and 1 W11535081 (Nut)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Highland Heights, Ohio 44143

Corina H

Job Details: 12/04/2025

Found a leak on the drier. Cut the drier out not enough steel line to put a new drier on. Called t/l. Unit is non repairable.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Chardon, Ohio 44024

Corina H

Job Details: 12/04/2025

CC that there is a f8e4. Confirmed. Found the supply line is leaking. Will need to replace the supply. Cust called the installers to come back out

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44106

Braxton D

Job Details: 12/04/2025

Replace compressor and replace filter dryer found a nick in the capillary line going into the filter dryer which seems to have solder in it. Leak tested with 150 psi of nitrogen. Vacuumed it down to 500 microns. Recharge with 4.7 ounces of R134 a. Pressures look good frost pattern looks good.

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ1

Near Cleveland, Ohio 44128

Braxton D

Job Details: 12/04/2025

Igniter stuck at 2.6 A and not going to 3 A. Replaced igniter and tested ignition oven now ignites like normal and preheats the way its supposed to. ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Bedford, Ohio 44146

Braxton D

Job Details: 12/04/2025

Cold water valve wasnt working. Replaced valve assembly and ran cold and hot water valve test. Both valves are working like they should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 12/04/2025

"Cc unit not cooling well Found unit is cooling. Checked frost pattern in evaporator, ice ball on cap tube and light frost on first 2 coils. Connected gauges to process on compressor. Low side reading 12 in/hg. Unit has a refrigerant leak. Unable to determine source of leak at this time. Ordering evaporator and rescheduling for return with necessary equipment. ; schdld next appmnt for 12/9 TUE !"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Solon, Ohio 44139

Jason N

Job Details: 12/04/2025

"Cc unit not advancing cycle, stuck in rinse/spinRan diagnostics, found codes f7e1 tachometer missing or wrong signal. Ran test cycle, unit only humming when in agitation or spin mode. Found capacitor reading open. Replaced motor capacitor using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Bedford, Ohio 44146

Jason N

Job Details: 12/04/2025

"Cc Unit not starting, sense light blinksRan wash cycle, confirmed unit will not start, unit is not initiating lid lock check. Lid strike and latch are intact. Checked latch contacts from control, latch contacts are reading open with lid open and closed. Unit will need lid latch replaced. ; ordrng 1 W11700916 (Latch)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 12/04/2025

Cc center burner does not light Customer showed popChecked all burners for proper operation. Center burner is sparking but no ignition. Found center burner gas ports are clogged with oil. Removed center burner and cleaned. Reinstalled and retested. Good ignition and flame. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Cleveland, Ohio 44105

Angel

Job Details: 12/04/2025

Cc that door seal is coming off the ff section door and not cooling properly in ff section. Spoke with landlord to see if they had warranty on unit and she states she has extended warranty on the unit and told her we cant work on it without authorization so she said she will call the warranty to have has come back out.

We serviced a

MAYTAG WASHER

Model MTW6205RW0

Near Cleveland, Ohio 44105

Angel

Job Details: 12/04/2025

Cc that unit keeps humming and giving an F9E1 error. Verfied and unit just kept draining and wouldnt let me do anything. Checked under unit and all wires and everything looked good. Ordering control board and panel UI. Office to reschedule parts showing out of stock. ; ordrng 1 W11797454 (Control board) and 1 W11798342 (Panel UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cleveland, Ohio 44118

Jason N

Job Details: 12/04/2025

Installed LED module. Illumination restored to FF section. Op test good.

We serviced a

MAYTAG RANGE

Model MGT8800FZ00

Near University Heights, Ohio 44118

Jason N

Job Details: 12/04/2025

"Cc oven do not heat up Ran bake test on both upper and lower ovens. Lower oven is igniting and preheating. Upper oven is not heating, found bake ignitor is psychically open. Customer also stated they are unable to run a broil cycle. Ran broil cycle, ignitor is glowing but is faint and will not open gas valve. Broil ignitor is weak. Quoted customer upper oven bake and broil ignitor replacement. Replaced bake ignitor using truck stock, but will need to order an additional ignitor to replace broil. ; ordrng 1 12400035 (Igniter), used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID OVEN

Model KEBK171SWHO2

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 12/04/2025

"Cc unit not heating on bake or broilRan bake and broil tests, no heat on either coil. Pulled console and checked voltage to control board relays. Found 123v, but 240v from L1 to L2 is absent from terminal block. Power issue with house electrical. Customer stated he can change the breaker quickly to see if thats the issue. Did not remedy the issue, advised customer he will most likely need an electrician to remedy power issue."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Willoughby, Ohio 44094

Brian M

Job Details: 12/04/2025

Cx unit is causing leds to flicker Ran using watt meter and unit is not pulling anything abnormal Advised that leds may be effected by the micro drops in voltage Unit is functioning properly No Lbc forgot to get refill my bin

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Euclid, Ohio 44123

Brian M

Job Details: 12/04/2025

Cx unit not washing Error for speed sensor Replaced actuator again Ran test cycle unit is working properly at this timeNo Lbc forgot to get refill my bin ; used 1 W11481722 (actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near South Euclid, Ohio 44121

Brian M

Job Details: 12/04/2025

Cx unit not draining Found harness damaged at pump Fixed harnessOp test ok No Lbc forgot to get refill my bin

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near South Euclid, Ohio 44121

Brian M

Job Details: 12/04/2025

Svc waived it for Special Project S153EB Customer stated whirlpool said it was completely covered Installed control ran calibration Op test ok No Lbc forgot to get refill my bin

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ03

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/04/2025

"Customer complaint that unit is not cooling properly, fresh food section temperature is at 40 degrees, freezer section temperature is at 0 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, air damper is working, thermistors are good, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAE00

Near Madison, Ohio 44057

Dan

Job Details: 12/04/2025

"Installed new ice maker, op test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, Ohio 44077

Dan

Job Details: 12/04/2025

"Customer complaint that unit goes off balance, found suspension worn; ordrng 1 W11400156 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS22

Near Mentor, Ohio 44060

Dan

Job Details: 12/04/2025

"Customer complaint of error codes, ran diagnostics found f6e0(user interface lost communication ) error code, unit needs new user interface ; ordrng 1 W11616683 (Ui)"

We serviced a

MAYTAG WASHER

Model MVW6500MBK1

Near Cleveland, Ohio 44135

Manny

Job Details: 12/04/2025

"Cc unit not locking, verified and not locking, no codes found, replaced latch, opt test ok"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Broadview Heights, Ohio 44147

David R

Job Details: 12/04/2025

Cc of noise. Can hear it as soon as unit starts and after you stop the unit when motor is sowing down. Replaced motor from surplus. Also removed a big ball of lint as well. Tested out. All checks passed. Good. Op Test Ok. ; used 1 279827 ( Motor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ14

Near Richmond Heights, Ohio 44143

Dan

Job Details: 12/04/2025

"Installed new ice maker and valve, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS42NMX25

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 12/04/2025

Cx no lights Could not get lights to turn on Tech sheet shows a diag mode but does not include what each steps are no service manual available for unit yet Will try control door switches and more LEDs; ordrng 1 W11683502 (Control) and 2 W11593919 (Switch)s and 10 W11484836 (Led)s

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFFS

Near Brecksville, Ohio 44141

Braxton D

Job Details: 12/04/2025

Replaced mullion and tested the connection. Door opens and closes normally.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Broadview Heights, Ohio 44147

Bill

Job Details: 12/04/2025

"Unit did have f9e1 code, cleared code tested twice. Codes never returned, could hear water draining out. Opened unit, unit still had a good amount of water in it. Reordered pump, set return visit for a 2 job count so I have time to pull unit fully to check drainage lines.; ordrng 1 W11497943 (Pump motor)"

We serviced a

LG WASHER

Model WM2688HNM

Near Cleveland, Ohio 44113

Angel

Job Details: 12/04/2025

"Cc unit showing error code TE. Verified and found error code TE thermistor issue. Will need thermistor gave customer estimate and decided not to proceed.; ordrng 1 6322FR2046B (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Cleveland, Ohio 44113

Jason N

Job Details: 12/04/2025

"Installed ignitor and harness. Ran bake test to 300 degrees and let cycle several times. Unit preheated, and.ignited properly each cycle. Op test good."

We serviced a

SAMSUNG DRYER

Model DV50F9A6EVW/A2

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 12/04/2025

"Cx unit not working on sense dry verified condition Sensors are not giving proper signal back to control or control is not reading sensors correctly Recommend control and sensor ; ordrng 1 DC92-01309E (Control) and 1 DC97-16741D (178.94), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE COOK TOP

Model 79042749401

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 12/04/2025

"Cx front right burner running hot Needs switch and burner No Lbc forgot to get refill my bin ; ordrng 1 318198925 (element,surf 1200w) and 1 318191000 (sub 903097-9050), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL8

Near Cleveland Heights, Ohio 44121

Brian M

Job Details: 12/04/2025

Cx unit not powering on Reset power ran test cycle Unit is functioning No Lbc forgot to get refill my bin

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Strongsville, Ohio 44136

David R

Job Details: 12/04/2025

"Cc unit taking long to heat clothes. Unit is heating and cycling. Took off vent to back of unit, heat is good and airflow from unit is good. Cusotmers vent to outside is clogged and will need a Vent Cleaning Company to clear blockage. Cannot feel any airflow to outside. Unit itself is good. Customer to call cleaning company. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW4005SW0

Near Eastlake, Ohio 44095

Corina H

Job Details: 12/04/2025

CC that the clothes are sometime dry when done spinning. Confirmed. Ran diag f2e1 stuck key. Found the drain hose without a siphon break. Advised Cust there needs to be a siphon break on the drain hose. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFS224SPS0

Near Mentor, Ohio 44060

Dan

Job Details: 12/04/2025

"Installed new valve and float switch, op test no good , unit fills but wash motor never started, unit needs new wash motor ; ordrng 1 W11460963 (Wash motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW08

Near Parma, Ohio 44129

Braxton D

Job Details: 12/04/2025

Replaced evaporator fan and tested the unit. Fan runs like normal.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Bedford Heights, Ohio 44146

Braxton D

Job Details: 12/04/2025

Pressure sensor error. Replaced control board and ran calibration. Ran test cycle. Everything is working like it should. Special Project S153EB cover parts and labor. Waved the service fee.

We serviced a

KITCHENAID ICE MAKER

Model KUIX335HPS01

Near Painesville, Ohio 44077

Dan

Job Details: 12/04/2025

"Customer complaint that unit makes ice then ice melts, unit turned off when tech arrived, turned unit on , unit filled, flushed, and filled, unit started making ice, compressor is running, unable to duplicate the problem, unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF6

Near Mentor, Ohio 44060

Dan

Job Details: 12/04/2025

"Customer complaint that unit is not cooling properly, freezer section temperature is at 30 degrees, fresh food section temperature is at 60 degrees, found evaporator frozen solid, defrost heater is not working, defrost heater is receiving 120vac , unit needs new heater/thermostat, no one here to pay, the manager will go online to pay service charge ; ordrng 1 5304522340 (Def heat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

LG WASH/DRY COMBO

Model WM3555HVA

Near Lakewood, Ohio 44107

Angel

Job Details: 12/04/2025

"Cc that unit is leaking from the front. Found the water stains coming from bellow. Gave customer estimate and stated they will think about it.; ordrng 1 MDS66651603 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GNE25JYKHFFS

Near Cleveland, Ohio 44111

Angel

Job Details: 12/04/2025

Cc unit not cooling in both sections. Verified and found that the unit was completely off and not running at all and inlet valve line was also leaking. Ordering parts listed. ; ordrng 1 WR55X46945 (Control board) and 1 WR55X35345 (Interface) and 1 WR02X13774 (Tube)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44103

Jason N

Job Details: 12/04/2025

"Cc unit making noise Ran dryer test, confirmed noise, support roller is seized up. Unit will need dryer repair kit. ; ordrng 1 4392065 (Norm repair)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Painesville, Ohio 44077

Dan

Job Details: 12/04/2025

"Customer complaint of grinding noise during spin, found gearoil and water all over under unit, unit needs new gearcase, rotor, stator, clutch, and slider, customer does not want repair; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSR7333PQ0

Near Rocky River, Ohio 44116

Angel

Job Details: 12/04/2025

Cc unit leaving a persistent odor. Couldnt detect any odor that customer stated they were smelling. Recommended customer to run a clean wash cycle at least once a month with vinegar to dissolve any detergent build up. Unit working as designed. Opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Conneaut, Ohio 44030

Jason N

Job Details: 12/04/2025

"Installed water tube. Ran ice maker cycle test. Ice maker indexed and filled mold with water, no leaks again. Advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Montville, Ohio 44064

Brian M

Job Details: 12/04/2025

Cx noise found noise coming from water lines moved lines ran spin test with items in it Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Wellington, Ohio 44090

David R

Job Details: 12/04/2025

Cc gurgling sound. Customer video taped. Found when door is closed. Air is rushing through to drain tube and check valve is opening causing fueling noise. Adjusted the drain tube. Sound stopped. Advised customer to monitor. If still persistent can order drain tube and call tech line for next steps. As of today. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFG374LVQ0

Near Shaker Heights, Ohio 44120

Manny

Job Details: 12/03/2025

"Cc unit not keeping temps, verified and set to 350, and oven reached temps and cycle off, waited for the oven to cycle back on and no coming on, heard a buzz coming from control or module unable to locate, ordering control, probe, and module ; ordrng 1 WPW10181986 (sensor) and 1 WPW10331686 (module,spark) and 1 WPW10424330 (cntrl-elec)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMCS7024PZ00

Near Columbia Station, Ohio 44028

Manny

Job Details: 12/03/2025

"Cc that MW is falling inwards, verified and boards under MW broken therefore causing the unit to tilt back advise getting a contractor or let builder know so they can fix it"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHZ02

Near Brook Park, Ohio 44142

Manny

Job Details: 12/03/2025

"Cc that unit not working only - on display, verified and control not responding and cooling off, replaced control with TS and good, advise to allow up to 24 hours for temps to equalize, opt test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS05

Near Newbury Township, Ohio 44072

Corina H

Job Details: 12/03/2025

"CC that the ff drawer is not shutting properly and the dispenser drip tray is not sitting properly. Confirmed. Found the top shelf to the snack bin is broken. Customer has an extended warranty through blooms brothers. Cust is calling the warranty company to send a dispatch to us. Once dispatch comes over, will need a cover, Cust can install. ; ordrng 1 WPW10387390 (Cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/03/2025

"Cc that the unit is makng a noise while running between cycles . Stared unit, no noises. Washing and draining, found out unit is dra8ning slowly, drain hose is clogged all the way, from drain pump to disposal. Recommended running hot water before starting unit to avoid bacteria growing. Ordering drain hose and drain pump. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose) and 1 W10876537 (Drain pump)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319EBS4

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/03/2025

"Cc that unit is not heating. Confirmed issue, magnetron failed. Ordering part; ordrng 1 W11230995 (Magnetron) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Avon, Ohio 44011

Marie V

Job Details: 12/03/2025

"Cc CUSTOMER SAID UNIT WOULD FILL WITH WATER BUT, NOT START THE WASH CYCLE. Ran diag ,Ran auto tst and calibration. Working good. Wrote lbc, drain hose needs to be 39 inches from the bottom of the unit to avoid siphoning. Unit will not continue to wash if water level is not correct."

We serviced a

KITCHENAID WALL OVEN/MICRO

Model KOCE500ESS22

Near Westlake, Ohio 44145

Marie V

Job Details: 12/03/2025

"Cc that unit is getting a error code when using microwave. Confirmed issue, f1e5, inverter. Checked and ispeected connection. Unit does not heat. Will need new magnetron. Estimated for magnetron and inverter. Cust will call us back if they want to continue ; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Cleveland, Ohio 44135

Marie V

Job Details: 12/03/2025

"Cc that after a load found a plastic piece like from a gear on the tub. Inspected part, does not looks like is a part from the unit. Part looks like a hub, unit has a nut. No hub. Opened top, no broken parts. Ran auto test. All good no sounds or issues. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Oberlin, Ohio 44074

David R

Job Details: 12/03/2025

"Cc lights. Top FF lights out, and FZ light out. Tested and found malfunctioning FZ LED. Customer purchased part, surplus item. Will install themselves. ; used 1 W11483116 ( LED) from stock"

We serviced a

MAYTAG WASHER

Model MTW7205RR0

Near Strongsville, Ohio 44136

David R

Job Details: 12/03/2025

"Cc small ticking sound. Ran unit, could hear it. Explained to customer the normal sounds and how these parts connect to each other in a certain way. Just to make sure, replaced slider from t/s. Tightened fully. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Brecksville, Ohio 44141

David R

Job Details: 12/03/2025

"Cc not draining. F9E1, FAE2. Customer has 2-3 drain hoses hooked up. Advised that debris can get clogged easily. Cannot see 50% of hose. Clogged somewhere in the middle. Used air to get clog out. Now draining correctly. Good. Op Test Ok. SVC and Labor."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Parma, Ohio 44134

David R

Job Details: 12/03/2025

"Cc unit no display. Found open shorted Fuse. Replaced from t/s. Tested. All checks good. Op Test Ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG WASHER

Model MAV2755AWW

Near Strongsville, Ohio 44149

David R

Job Details: 12/03/2025

"Cc not spinning and burning smell. Found shorted motor, smoking and stalling. Went over parts needed. Some parts, like belt and pump are showing age, recommend replacement as well. Ordering parts. ; ordrng 1 WP21001950 (Motor) and 1 WP21352320 (Belt) and 1 WP35-6780 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MGR6751BDB

Near Olmsted Township, Ohio 44138

David R

Job Details: 12/03/2025

Cc bottom oven bake not working. Found broken ignitor for bottom oven. Replaced from t/s. Tested. Good. Heating and cycling. Op Test Ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/03/2025

"Replaced main control, ran test mode and calibration. Good. All checks passed. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Elyria, Ohio 44035

David R

Job Details: 12/03/2025

Cc unit will love out of place and bounce around. No signs of noises. Pressed down on basket and not bouncing around. No error codes. Ran test mode and calibration. All checks are good. Could be electronically not reading loads. Advised to replace control and suspension at same time. Also advised customer of anti vibration pads as well for customer to install.; ordrng 1 W11217817 (Suspension rods) and 1 W11498796 (Control)

We serviced a

MAYTAG WASHER

Model mvwx655dw1

Near Elyria, Ohio 44035

David R

Job Details: 12/03/2025

"Cc noise and will not go through cycle. Error code Basket Speed fault. Found broken pulley, splines were damaged. Replaced pulley and belt from t/s. Tested. Ran test mode and calibration. Good. Op Test Ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW01

Near Jefferson, Ohio 44047

Brian M

Job Details: 12/03/2025

"Cx smoking and not spinning Found belt damaged Needs belt ; ordrng 1 38174 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Mentor, Ohio 44060

Jason N

Job Details: 12/03/2025

Cc interior lights not workingConfirmed faulty LED module(s). Customer has LED module kit. Quoted customer service and labor for installation of kit. Replaced all LED modules in unit using customer supplied kit. Illumination restored to unit. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Euclid, Ohio 44123

Jason N

Job Details: 12/03/2025

"Cc oven not lighting, smells gas Ran bake test, ignitor glowing, pulling 3.4A, but no igniton. Smells of gas behind unit. Gas is leaking from valve before it exits orifice. Gas valve will need replaced. ; ordrng 1 W11590251 (Valve-gas) and 1 W11590292 (Regulator)"

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Cleveland, Ohio 44119

Jason N

Job Details: 12/03/2025

"Cc unit making weird noises, vibrating during wash cycleRan diagnostics, no codes stored. Ran test cycle, all functions passed. No abnormal noises. Ran quick wash wash cycle, all functions passed. No issues found at this time. Advised customer on noises that are expected with this unit and some vibration is normal and will vary depending on load sizing and distribution. Unit is working as designed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SR/AA

Near Cleveland, Ohio 44119

Jason N

Job Details: 12/03/2025

Cc ice maker freezing over Confirmed ice buildup around ice maker coil. Gasket on container and ice door seal checked good. Quoted ice maker update kit per Samsung. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-19898A (Assy drain hose) and 1 DA97-19898A (A/s assy y-clip)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44103

Jason N

Job Details: 12/03/2025

"Cc unit making a ticking noise, not filling with water Ran diagnostics, found code f8e1 for low/no fill. Ran test cycle, found no cold water coming into unit, no abnormal noises heard. Cold supply valve is turned off, found when attempting to open valve, water sprayed from crack in valve. Customer will need a plumber to replace supply valve. No other issues found with unit."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Cleveland, Ohio 44113

Jason N

Job Details: 12/03/2025

"Cc unit not cooling properlyCustomer stated the temps in the freezer are now reading mid 20s and FF section is mid 40s. Confirmed. Ran diagnostics test functions, all thermistors, fans, compressor passed. Checked pattern on evaporator, found ice ball on cap tube. Unit has a refrigerant leak, will need sealed system repair. Quoted customer service and labor, parts are covered under Jennair 10yr SS warranty. ; ordrng 1 W11256565 (Evaporator) and 1 W10233960 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 12/03/2025

"Cc unit not drying loads properlyRan dryer test cycle, good heat and tumble, 174 degrees at unit exhaust. Checked airflow at vent outlet. Found no airflow at vent outlet, 100% blockage. Advised customer to contact a vent service company to clean/service house venting system."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 12/03/2025

Cx strike broke Replaced strike ran test cycle Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Ravenna, Ohio 44266

Corina H

Job Details: 12/03/2025

CC that the ice is not working. Confirmed. Found the heater to the fascia and the fill tube are burnt. Called t/l case is up for review with engineering. ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model MFGS6030RW0

Near University Heights, Ohio 44118

Jason N

Job Details: 12/03/2025

"Installed wire harness. Ran bake test to 400 degrees and monitored. Unit is still displaying abnormal cycling behavior. Called WPL techline. Based on all parts replaced and checks done, file on unit is being sent for review. Advise customer to expect a direct call from WPL consumer regarding next steps"

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW1

Near Chardon, Ohio 44024

Jason N

Job Details: 12/03/2025

"Cc loud squealing noiseRan dryer test cycle, confirmed noise coming from support roller. Quoted customer total cost using dryer repair kit. ; ordrng 1 4392065 (Norm repair)"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X20DW09

Near Painesville, Ohio 44077

Dan

Job Details: 12/03/2025

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Eastlake, Ohio 44095

Dan

Job Details: 12/03/2025

"Customer complaint that unit shakes, model number is wtw5105hw3, advised customer that they need to contact whirlpool to have them send correct model and serial with authorization, unit needs new suspension ; O-emld tckt"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Mentor, Ohio 44060

Dan

Job Details: 12/03/2025

"Customer complaint that oven is not maintaining temperature, oven temperature sensor is good, started bake for 350 degrees, burner lit, temperature after preheat at 325 degrees, adjusted temperature offset up 25 degrees, oven burner not lighting now, unit needs new igniter and oven burner ; ordrng 1 W10764654 (Burner) and 1 WPW10333842 (Igniter)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Mentor, Ohio 44060

Dan

Job Details: 12/03/2025

"Customer complaint of loud noise, bearings in gearcase are worn, unit needs new gearcase; ordrng 1 W11449840 (Gearcase)"

We serviced a

KENMORE WASHER

Model 110.21302013

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 12/03/2025

"Customer complaint that unit is not spinning properly and a screeching noise , customer started cycle, unit is just clicking from underneath, noise is coming from shifter, removed shifter, shifter is working, cam is also working, reassembled, shifter is not strong enough to move cam, installed new shifter, op test good ; used 1 WPW10006355XXX (XXNO REORDERACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Painesville, Ohio 44077

Dan

Job Details: 12/03/2025

"Customer complaint that unit goes to done, started normal wash cycle, lid locked, unit filled, repeated several times with same results, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed"

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US

Near Andover, Ohio 44003

Dan

Job Details: 12/03/2025

"Customer complaint that unit is not washing properly, unit is full of dirty water, canceled, unit drained, started normal wash cycle with glasses upright in rack , unit filled and began washing, glasses filled, advised customer to run clean cycle, advised customer to run hot water in sink before starting unit, found dispenser broken, unit needs new dispenser , customer does not want repair ; ordrng 1 DD81-02628A (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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