We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44110
Jason N
Job Details: 07/28/2021
"Cc unit did not spin out, stuck on rinse.Customer stated unit didnt spin out and the water was draining out. Ran diagnostics, found code f5e2 for lid lock fault. Ran auto test, all functions passed. Ran manual lid lock test several times. Lid lock is working correctly. Unit is very unlevel due to basement floor. Leveled unit. Started normal load then switched to drain and spin. All functions working properly, cannot duplicate and issue with unit at this time. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, OH 44136
David R
Job Details: 07/28/2021
Customer had POP 7/15/20. Under 1 year so no payment. Took pics. Cc top lights and FZ not working. Found FZ led bad. Replaced from t/s tested. Good. Op test ok. ; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Strongsville, OH 44149
David R
Job Details: 07/28/2021
"Cc unit icemaker not working or was working intermittently. Temp test good, 0*. Checked wires at bottom hinge. All wires are intake. Can hear icemaker trying to cycle back and forth but wont complete turn. Went into diagnostics icemaker cycled and called for water, thermistor shows open. Ordering icemaker.; ordrng 1 W10873791 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Parma Heights, OH 44130
Marie V
Job Details: 07/28/2021
"Cc that the control panel is warped and that one of the knobs is loose and they smell gas once in a while. Panel will need to be replaced and the knob has a crack on it it will also need to be replaced. I was able to smell some gas. Took panel off and tighten all screws for gas on the knobs, still gas smell, took a bottle with water and soap and started spraying all ends for gas line. Found a leak and adjusted. Cust will get knob and paid for adjusting gas line for leak. Cust will install knob. Op test ok; ordrng 1 W10528787 (Panel 206.26) and 1 WPW10506367 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Berea, OH 44017
Marie V
Job Details: 07/28/2021
"Cc that the unit makes a clicking noise and that question about water level. Ran diag found error code f7E6 motor fault. Ran auto test, no agitation. Tilted unit found shifter off place. Replace shifter and calibrated unit. Explain cust that this new units run with low water if they need more water bulky/sheets will be the best option is the cycle that fills the most. 6-7 bath towels = a full load and you only need to add 1-2 tablespoons of detergent. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 07/28/2021
Tested temp. 4* in FZ and 39* in FF. Turned temp down in FZ. Replaced icemaker. Did a test run. Cycled and called for water. Told customer let unit cook and give it about 24-48 hours for a full basket.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Kent, OH 44240
Brian M
Job Details: 07/28/2021
Installed control and float OP Test Ok Called whirlpool to report drain setup Tech line suggests customer to have plumbing looked at and have hose installed higher. There is nothing else recommended other than to have hose elevated
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor, OH 44060
Joe O
Job Details: 07/28/2021
Installed ui and dispenser. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Chardon, OH 44024
Joe O
Job Details: 07/28/2021
Installed modules. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44106
Dan H
Job Details: 07/28/2021
"Customer complaint that unit is not working, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, incoming water temperature at 70 degrees, advised customer to run hot water in the sink before starting, unit is operating as designed"
We serviced a
ELECTROLUX DRYER
Model EFMG627UIW0
Near Shaker Heights, OH 44120
Dan H
Job Details: 07/28/2021
"Installed new outer door glass, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Moreland Hills, OH 44022
Joe O
Job Details: 07/28/2021
"Installed door, board, ui, and shaft. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ
Near Geneva, OH 44041
Jeff M
Job Details: 07/28/2021
Customer wanted me to remove the sliding glass tray it located in the refrigerator. I did unit tested good customer wanted the extra space it was a feature that she did not need or want or care for
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Ravenna, OH 44266
Brian M
Job Details: 07/28/2021
Recovered refrigerant Installed evap and drier. Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised to let cool for 48 hours
We serviced a
GE DISHWASHER
Model GDT655SMJES
Near Ravenna, OH 44266
Brian M
Job Details: 07/28/2021
Cc door just falls Found spring popped off Fixed spring OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Corina B
Job Details: 07/28/2021
"CC that the unit is not cooling. Confirmed Fz 35* ff 80*. Found frost and ice on the back wall. Evaporator fan not running. Steamed out the evaporator. Will need a new control, fan thermistor and harness. ; ordrng 1 W11035836 (Control) and 1 WPW10464673 (Evap fan) and 1 WPW10487766 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, OH 44055
Gabriel P
Job Details: 07/28/2021
Replaced drive belt ran diagnostic and calibration opt test good
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Dan H
Job Details: 07/28/2021
"Customer complaint that unit shuts off after 3 minutes, ran diagnostics no error codes found, moisture sensor test passed, adjusted dryness level, unit is operating as designed"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Dan H
Job Details: 07/28/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 6.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890126 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44052
Gabriel P
Job Details: 07/28/2021
"Basement was flooded and smelled like urine mold everywhere and ceiling falling apart. Control board not working possible water damage unit wont fill, agitate or spin. Office review; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/28/2021
"Cc unit not draining, she stated that she has to run drain and spin cycle at least 3 times after wash cycle finishes, ran diagnostic test found no error codes, rand manual fill and manual drain found no issues with draining. Found unit leaning to the right, possibly that unit is getting an off balance load. Replace drain pump and Leveled unit opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/28/2021
Unit will need a dispenser; ordrng 1 WPW10671905 (Dispenser assembly)
We serviced a
GE WALL OVEN
Model PT7800SH2SS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/28/2021
"Replace parts ge ask to replaced, unit still shows temp sensor error noticed found a red light flashing on control board in between the microwave and oven ge told us that light means unit is receiving power and the light can turn any color as long as unit has power, contacted Bj and followed his instructions no luck on clearing error code, he advise to contact GE support, tech line wasnt helpful and told us to splice the temp sensor and unit harness to see if that helps, ask him why splice the harness when sensor has same connector and his answer was because Im telling, because sometimes the connector is bad. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/27/2021
Installed control and latch Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, OH 44241
Brian M
Job Details: 07/27/2021
Cc unit not filling properly Found valve to have failed And cold water valve stuck closed Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Avon, OH 44011
Marie V
Job Details: 07/27/2021
"Cc that the unit is leaking every time is been use. Not a lot of water, but it leaks. Started unit no water leaks underneath unit. Tilted unit and inspected,pass. Took top off and inspected the fill hoses from valve to dispenser, they have ends wet that water can come out and leak. Unit will need detergent and bleach dispenser. ; ordrng 1 WPW10554110 (Dispenser bleach) and 1 W10552116 (Dispenser detergent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Westlake, OH 44145
Marie V
Job Details: 07/27/2021
Cc that the unit started smoking. Ask for a cup with water and tested unit. Is not heating and it smells like something burning. Took unit out of the wall and panels off found inverter for microwave burned. Unit will need inverter and magnetron.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)
We serviced a
SAMSUNG DRYER
Model DVG45T6000WA3
Near Painesville, OH 44077
Jason N
Job Details: 07/27/2021
"Cc unit not cycling, humming sound and burnt smellRan dryer op test. Motor humming, can smell burning windings on motor. Drum is free spinning, not bound up. Unit needs drive motor. Customer not repairing at this time, estimate only. ; ordrng 1 DC31-00055G (Drive motor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Corina B
Job Details: 07/27/2021
"CC that the door is broken. confirmed. Will need a new door. ; ordrng 1 W11176456 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ07
Near South Euclid, OH 44121
Dan H
Job Details: 07/27/2021
"Customer complaint that freezer section door handle is loose and door shelf does not fit in door and light switch is not working, tightened door handle, bin sent is for wrong door, unit needs new switch and shelf, part is out of stock so not scheduling return appointment ; ordrng 1 W11291138 (Switch) and 1 W11291138 (Switch) and 1 WP12918704 (Bin)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Timberlake, OH 44095
Joe O
Job Details: 07/27/2021
Cc: not agitatingFound error codes f7e6(shifter fault). Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Wickliffe, OH 44092
Joe O
Job Details: 07/27/2021
Installed control. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Avon, OH 44011
Gabriel P
Job Details: 07/27/2021
"Kathy unit is working as designed called whirlpool tech line and they recommended that the drain hose be at 39inch high to fix LF error, measure drain hose and its at 33inches. Informed the customer about what whirlpool said and she said last tech said that was not the issue. Provided customer with the file number so they can contact customer service and follow up with them."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44113
Dan H
Job Details: 07/27/2021
"Installed new water inlet assembly, op test no good , found tub bent where inlet connects through causing it not to seal, also found upper rack wheel broken, unit needs new tub and rack wheel, part is out of stock so not scheduling return appointment ; ordrng 1 W11409866 (Tub) and 1 W11561080 (Rack wheel)"
We serviced a
KENMORE DRYER
Model 110.76852694
Near Lakewood, OH 44107
Corina B
Job Details: 07/27/2021
CC that there is long dry times. Checked the vent outside clear. Cycled the dryer several times. Will need gas coils. Replaced the coils from t/s. Opt test ok ; used 1 279834 (COIL) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Cleveland, OH 44135
Marie V
Job Details: 07/27/2021
"Cc that the unit stopped running for a while, and started back up and now is working. Took temp 37* on fresh food section and 0 on freezer. Found some condensation on freezer, explain cust about closing doors she said that she always make sure that is close. Right now unit is working as designed. Op test ok"
We serviced a
KENMORE WASHER
Model 110.5142511
Near Madison, OH 44057
Jeff M
Job Details: 07/27/2021
The suspension is worn out counterbalance rings separate from the tub customer purchase this machine used and I was able to place the counterbalance ring back in position so the machine would work in the meantime
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208SBL00
Near Chesterland, OH 44026
Joe O
Job Details: 07/27/2021
"Cc: long preheat times, temperature not hot enoughFound outer broil element open. Bake element is functioning. Needs broil element; ordrng 1 WP9760774 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FWS1233FS0
Near Willoughby, OH 44094
Joe O
Job Details: 07/27/2021
"Cc: stopped mid cycle, not draining or spinningCustomer stated the unit stopped after the rinse and did not drain or spin. She stated after awhile uThe unit eventually drained the water but thats it. Ran manual spin, unit is spinning and draining. Ran rinse, unit is rinsing, draining and spinning. Found belt worn. Needs drive beltCustomer does not want to repair at this time; ordrng 1 134511600 (v-belt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near North Madison, OH 44057
Jeff M
Job Details: 07/27/2021
Installed the new part op tested good. Timer; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Fairview Park, OH 44126
Marie V
Job Details: 07/27/2021
"Cc that cant get unit back to recommended and everything is super cold on fresh food section. Confirmed. Control is not responding Will need new control. Replaced control from T/S, programmed to 1-2 by label. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/27/2021
The freezer evaporator is frosted over heavily the lines by the compressor compartment are all frosted over. The freezer evaporator fan is running theres no air transfer To the fresh food compartment. I put the unit in diagnostics theres no error codes the defrost heater is operating. It could be the evaporator fan is malfunctioning or the dampener is not opening correctly. And I was reading through the notes There is mentioned it could be a restriction. The unit needs an evaporator fan a filter dryer a dampener control assembly and an evaporator fan. ; ordrng 1 W11369036 (Fan) and 1 W11087463 (Damper) and 1 W11490399 (Dryer) and 1 W11394622 (Evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Perry, OH 44081
Jeff M
Job Details: 07/27/2021
L one wire nut was loose re-tighten the nut
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Corina B
Job Details: 07/27/2021
"CC that f1e1 comes on. Checked the temp sensor, good. Checked the wires to the sensor and the latch, good. Will need a main control. When looking at the control p/n show the ui. Called BJ to find correct number. Office to reschedule. ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44102
Corina B
Job Details: 07/27/2021
"CC that there is a ticking noise. Confirmed. Found the idler pulley, wobbling. Replaced the idler pulley. Replaced the dryer repair kit from t/s. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/27/2021
Stopped and spoke with customers son still no part ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/27/2021
Installed control and spark module OP Test Ok
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/27/2021
"Cleared evaporator, installed heater and defrost heater, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near University Heights, OH 44118
Jason N
Job Details: 07/27/2021
"Cc unit top rack piece broken and cabinet damagedFound RH adjuster wheel broken away from adjuster body. This was not like this during last service, I would have noticed. Snapped pic. Found cabinet trim next to unit separated from side panel. Customer claimed technician must have damaged as they were pulling the unit in and out of the cabinet space. False. Unit was never uninstalled or reinstalled during the last service for replacing the wash motor, I replace wash motors while units are installed. Snapped pics. Replaced upper rack adjusters using customer supplied pre Id parts. Rack op test good. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 07/27/2021
Cc unit front panel needs replaced due to damage.Replaced front door panel skin using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Jeff M
Job Details: 07/27/2021
Customer was experiencing freezing on the middle shelf I adjusted the temperatures by 2? unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/27/2021
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rocky River, OH 44116
Marie V
Job Details: 07/27/2021
"Cc that the door wont close. Confirmed found bottom hinge off the pin place causing door not to line up, corrected issue. Ask manager in Lowes if the dent on door they wanted to fix or sell as it is, they will sell unit as it is. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Beachwood, OH 44122
Jason N
Job Details: 07/27/2021
"Cc unit handle loose.Confirmed handle loose, tightened set screws. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Mentor, OH 44060
Joe O
Job Details: 07/27/2021
"Cc: not startingCustomer showed video, unit turned on, would rotate back and forth for a second, then shut off. Found no stored error codes. Ran diagnostics test cycle. Found cam worn. Found gear case leaking oil, and belt slipping on pulley. Needs gear case, cam, and belt. Gear case and cam show out of stock. Office to reschedule ; ordrng 1 W11423758 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
MAYTAG RANGE
Model MGR8670WS0
Near Avon, OH 44011
Gabriel P
Job Details: 07/27/2021
"Unit will start to heat the moment the power comes on and would not shut off contacted tech line Ian 7731353063 was told bake relay is shorted call safety they will cover trip and diagnostic and Cust will be responsible for the labor and parts Unit will need main control. Customer will think about repair; ordrng 1 WPW10271776 (Elec control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 07/27/2021
Replaced pad. Tested. Ice and water good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS6
Near Strongsville, OH 44136
David R
Job Details: 07/27/2021
Customer complaint unit lights not working and ice/water dispenser off. Found unit in Sabbath mode. Showed customer what was wrong. Accidentally hit the sabbath mode. Corrected. All components working properly. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Beachwood, OH 44122
Jason N
Job Details: 07/27/2021
"Cc unit burner not sparking. Tested all burners operation. LF burner not sparking/igniting. Burner will spark when other burners are turned on. Unit needs ignition switch. Replaced ignition switch using misc truck stock part. Retested all burners, all burners sparking and igniting properly. Op test good. ; used 1 WPW10204718 (Ignition harness) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Strongsville, OH 44136
David R
Job Details: 07/27/2021
"Did not receive gearcase, got a GE washer knob. Checked and have right model and part number. Re ordering ; ordrng 1 W11423758 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Ravenna, OH 44266
Brian M
Job Details: 07/27/2021
Cc unit not cooling properly Found fridge at 37 and freezer at 1 degrees unit is making ice and has full ice bin Customer stated that it seemed to be intermittently. Removed kick plate found condenser packed with dog hair Cleaned condenser advised to watch for 48 hours
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 07/27/2021
Installed new part zero change customer very much so wanted me to put the old part back in even though it does the exact same thing. So I did. The issue was not the racks its not the rails its not the seals its the fact that the hole that the dishwasher sits in is too small for the machine customer needs a carpenter to come out and make the hall larger
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Joe O
Job Details: 07/27/2021
Installed dispenser. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 07/27/2021
"Cc freezer door wont close, found sheet of ice on freezer door Defrost the freezer ice buildup. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44128
Dan H
Job Details: 07/27/2021
"Customer complaint that unit takes too long to fill, ran diagnostics found f8e1(long/no fill) error code, found cold water supply valve barely open, opened, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/27/2021
As per service pointer unit will need door parts and switches. Office please make sure I have 2interlock switches for microwave.; ordrng 1 W10775493 (Glass door panel) and 1 W10687342 (Door assy) and 1 W11449277 (Interlock harness) and 1 W10874474 (Door hinge)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EB0
Near Fairview Park, OH 44126
Marie V
Job Details: 07/27/2021
"Cc that the oven started heating up non stop, unit was pulled out and unplugged when arrived. Confirmed error code, unit will need control board and oven sensor. Gave estimate to cust, cust will buy new.; ordrng 1 WPW10586736 (Control) and 1 W10833885 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/27/2021
Replace shifter actuator. Ran calibration unit optest ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Rocky River, OH 44116
Marie V
Job Details: 07/27/2021
"Replaced ice maker, it cycle, no water came in, water was turned off. Cycled ice maker and it filled with water. Advice cust to get rid of the first few batches of ice because ice maker it been in a box, and that to allow unit a few hours to start making ice. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/27/2021
"Cc that the unit shakes sometimes it takes up to 3 times to get the clothes rearranged and up and going. Ran diag found error code of F0E5 off balance load. Ran auto test. Pass, ran calibration and explain cust how much water this unit uses and how much to load unit and what to do when is a off balance load, cust said that they had off balance before. Op test ok"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 07/27/2021
"Cc unit fills with water after draining and unit starts again on its own, found long fill no fill error code. Advice customer to raise drain hose. Unit is working as designed. Customer wants us to work on second unit but not work order advise him to call and set up service so we can come back and work on it. Drain hose on floor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Joe O
Job Details: 07/27/2021
"Installed evap fan motor, and blade. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC97ES0ES01
Near Westlake, OH 44145
Marie V
Job Details: 07/27/2021
"Cc that the microwave will not work is showing open and close door. Door is not warped, and when u press switches do not make any difference.unit will need new door switches. Cust will call back if they want to continue ; ordrng 1 W11449277 (Harness interlock) and 1 WPW10128850 (Arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Mentor, OH 44060
Jeff M
Job Details: 07/27/2021
The pump came broken. We order a new pump motor; ordrng 1 W10805015 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44114
Corina B
Job Details: 07/27/2021
CC that the unit is not cooling. Confirmed. Fz 45* ff 53*. Checked the frost pattern on the evaporator ball of ice at the top of the evaporator. Will need a compressor and evaporator. The thermistor cover broke. Office to reschedule. ; ordrng 1 W11459354 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier) and 1 WP67003924 (Cover)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Corina B
Job Details: 07/27/2021
CC that the unit does not start a cycle. Confirmed. Found drain hose only 18 off the ground. Advised cust to raise the drain hose 39 off the ground. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lorain, OH 44053
Gabriel P
Job Details: 07/27/2021
"Cc unit making loud noise when operating, ran diagnostics found no error codes, leveled the unit and is working as designed."
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KSSC42QKS02
Near Painesville, OH 44077
Jeff M
Job Details: 07/27/2021
Installed the new part op tested good. Control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Geneva, OH 44041
Joe O
Job Details: 07/27/2021
Installed ice maker. Cycled. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Broadview Heights, OH 44147
David R
Job Details: 07/27/2021
Replaced right door gasket. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near North Royalton, OH 44133
David R
Job Details: 07/27/2021
Replaced damper. Adjusted temp. Good. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kent, OH 44240
Brian M
Job Details: 07/27/2021
Cc unit not starting Found door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Rootstown, OH 44272
Brian M
Job Details: 07/27/2021
Cc unit too cold on ff section Found damper functioning when turned on and off but will not function during manual test same as evap will not run during test and kicks out Needs control and UI ; ordrng 1 W11399844 (Control) and 1 W11269232 (panel-ui)
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS1
Near Solon, OH 44139
Dan H
Job Details: 07/27/2021
"Customer complaint that customer found a melted piece, ran test cycle , unit completed, heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Ravenna, OH 44266
Brian M
Job Details: 07/27/2021
Cc unit wont start Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Strongsville, OH 44136
David R
Job Details: 07/27/2021
Found wires under the door not plugged in. Corrected. Tested water and could hear valves activating. Ice cubed/crusted good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/27/2021
"Cc unit not washing clothingRan diagnostics, found codes f7e6 for motor fault. Check under unit. Found shifter arm had slipped out of splutch yoke. Per service pointer replace shift actuator. Replaced shifter using truck stock. Ran calibration and auto test. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Cleveland, OH 44120
Corina B
Job Details: 07/27/2021
Replaced the ice maker. Cycled. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, OH 44021
Brian M
Job Details: 07/27/2021
Installed UI and control Ran test cycle OP Test Ok
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, OH 44022
Brian M
Job Details: 07/27/2021
"Cc unit still leaking in the front center of door Found customer using to much soap Advised on soap usage And if issue still remains after soap adjustment Advised on bellow replacement ; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 07/27/2021
Confirmed f2e2 error unit will need elec control and user interface; ordrng 1 W11478526 (Console ui) and 1 W11419171 (Elect control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/27/2021
"CC that the ice maker quit work. Checked the wires at the door checked out good. Verified icemaker and fill tube is completely frozen. Water valve working as should will need the door. Customer will call whirlpool to verify if door can be covered. Customer will call back if they do cover part. Gave estimate.; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/27/2021
Installed sump and control Ran diagnostics test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Strongsville, OH 44149
David R
Job Details: 07/27/2021
"Cc unit taking long to pre heat. Tested, unit baked and got to 190 degrees in 20 mins. Called techline. Check broil element and voltage. Found 240 from control, broil open. Ordering broil element. ** wires not long enough. Will have to pull out if necessary *** requesting double labor ; ordrng 1 W10804429 (Broil element)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Wellington, OH 44090
David R
Job Details: 07/27/2021
"Customer had POP AND 3 year extended warranty. Took pics of all. Got there and unit is good, in English. Checked all options and checks good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/27/2021
Cc unit needs ff door. Replaced RH FF door using customer supplied parts. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Garfield Heights, OH 44128
Dan H
Job Details: 07/27/2021
"Customer complaint that unit doesnt allow hi temp wash does not work on 1 hour wash, explained that this is designed this way, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Westlake, OH 44145
Marie V
Job Details: 07/27/2021
"Cc that the bin came in damage. Confirmed unit will need new bin, dent on liner cant be fix. Do not reschedule. Cust will put bin on door. ; ordrng 1 WPW10371194 (Bin)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Garfield Heights, OH 44128
Dan H
Job Details: 07/27/2021
"Customer complaint that defrost might not be working, defrost cycle working properly, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TS1
Near Cleveland, OH 44128
Jason N
Job Details: 07/27/2021
"Cc unit ff section not cooling, freezer is fineFound no airflow to ff section, some amount of ice buildup in freezer. Evaporator fan not running. Checked power in fan motor, good at 122v. Unit needs evaporator fan motor. ; ordrng 1 242077705 (Evap motor)"