Service History 158

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/24/2023

Cc unit not spinningFound capacitor damaged Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

GE WASHER

Model GTW680BPL1DG

Near Jefferson, OH 44047

Dan H

Job Details: 05/24/2023

"Part recieved is just the plastic console not the electronics, reordering user interface, part is out of stock so not scheduling return appointment ; ordrng 1 WH22X35757 (Ui)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Cleveland, OH 44134

David R

Job Details: 05/24/2023

"Cc cooked a sweet potato in unit, heard something spark and smoke everywhere, unit is unresponsive. Still has burning smell inside whole unit. Found burning smell coming from transformer, no voltage coming from control, open fuse. Could also have caused electrical damage to mag and shorted control. Ordering transformer, mag, cap, diode, control, filter board. ; ordrng 1 W11182110 (Control) and 1 W11371266 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10531156 (Filter board)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 05/24/2023

"Unit working as design customer wants me to level unit I did,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, OH 44142

Gabriel P

Job Details: 05/24/2023

Found unit in the garage explain customer that this unit is not designed for garage use but diagnose unit and found both side on 50 degrees temp and compressor overheating and throwing .80 amps ordering part listed ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter) and 1 W11546692 (Evaporator)

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Lakewood, OH 44107

Angel

Job Details: 05/24/2023

"Cc that unit is getting frost on the top right hand side of the freezer door. Confirmed cc, frost building up warm air getting through gasket, steamed out gasket to have it properly seal because it was not sealing as should on the top right hand corner. Got gasket to seal properly opt test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/24/2023

"Control is bad customer will not fix; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Conneaut, OH 44030

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , installed new ice maker , op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5300SQ0

Near Lakewood, OH 44107

Marie V

Job Details: 05/24/2023

"Cc that unit stopped working. Confirmed, found thermal fuse open, vent was clogged Cust has bag full of lint that cleaned out from vent area. Still have the outside a little clogged, but i cant get to it, advise to call company to get to the window and clear it out. Cust will call back if they want to continue ; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Eastlake, OH 44095

Corina B

Job Details: 05/24/2023

CC that the unit is leaking from both side. Confirmed. Replaced the gasket. Raised the front feet up. Started a cycle let run for 30 minutes no leaks. Opt test ok

We serviced a

MAYTAG WASHER

Model WTW5057LW0

Near Ashtabula, OH 44004

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not spinning, found pulley loose, no damage, reinstalled, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lakewood, OH 44107

Marie V

Job Details: 05/24/2023

"Cc that top rack is falling down. Confirmed, replaced adjuster kit, tested it. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Bay Village, OH 44140

Angel

Job Details: 05/24/2023

"Cc that base of the freezer is puddling up and freezing with water. Confirmed cc, found that drain tube is clogged up will need to clear drain tube and steam out ice. Cleared out drain tube and ice opt test good."

We serviced a

GE STACK W/D

Model GUD24ESSM1WW

Near Painesville, OH 44077

Brian M

Job Details: 05/24/2023

CC, rug was still wet when coming out of her washer Advised that rugs are not recommended to be washed in the washer Rug will hold water and rubber backing will break off and clog drain pump

We serviced a

GE WASHER

Model GFW490RSK0WW

Near Painesville, OH 44077

Brian M

Job Details: 05/24/2023

"Cc unit not powering on Found control receiving power but sending Needs control ; ordrng 1 WH12X26034 (washing machine cont), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Cleveland, OH 44134

David R

Job Details: 05/24/2023

"Putting on drier, first 2 clogged, 3rd drier pushing back in place snapped steel line. Non repairable. Called whirlpool., unit is non repairable. Whirlpool will be reaching out for next steps. Gave file number to customer as well. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Mentor, OH 44060

Corina B

Job Details: 05/24/2023

"CC that the unit is leaking. Confirmed. Found there were stickers in the dispenser blocking the water flow. Removed the stickers. Started a cycle, let fill. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44103

Manny

Job Details: 05/24/2023

"Cc unit no working, verified and unit agitated but no spinning, removed back cover and noticed a trickle of water coming from the bottom of the tub, and tub has a hole, motor, shifter have water in it. Unit needs gearbox, shifter, motor and outer tub; ordrng 1 W10882132 (tub-outer) and 1 W11665996 (Gearcase) and 1 W11614637 (Shifter) and 1 W11189163 (motor-drve)"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/24/2023

"Customer complaint that unit will run for a few minutes and then shut off and show an error code, ran diagnostics found f3e2(moisture sensor open or shorted) error code , unit needs new mov harness; ordrng 1 WPW10298258 (Mov)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Lorain, OH 44055

Angel

Job Details: 05/24/2023

"Cc that middle shelf was sliding forward when you open the doors on the ff section. Confirmed cc, unit needs to be leveled. Leveled unit opt test good."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/24/2023

pre heated 3 times and temperature was correct unit working as design

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/24/2023

"Customer did not know how to close the door on dispenser show her how to do it,opt test ok"

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Willoughby, OH 44094

Corina B

Job Details: 05/24/2023

"CC that the unit is clicking when its turned off. Confirmed. Checked the harness and the spark module plugged in. Disconnected the harness from the cooktop, still sparking. Will need a new harness and module. Part is out of stock. Office to reschedule ; ordrng 1 W11620523 (Harness) and 1 W11590249 (Module)"

We serviced a

GE STACK W/D

Model GUD27ESSMWW

Near Jefferson, OH 44047

Jason N

Job Details: 05/23/2023

"Cc unit not starting a cycle Ran diagnostics mode, found code 5 for mode shifter fault. Checked shifter operation, found corrosion under tub and all around transmission. Ran quick test cycle, found water leaking through tub seal and through transmission. Unit will need transmission, shifter and agitator replaced. Customer declined repair. Estimate only. ; ordrng 1 WH49X27325 (Agitator) and 1 WE49X28115 (Kit hardware) and 1 WH49X27322 (Kit transmission) and 1 WH18X27186 (Mode shifter asm)"

We serviced a

MAYTAG WASHER

Model A310

Near Beachwood, OH 44122

Brian M

Job Details: 05/23/2023

Cc of possible leak Removed panels and inspected no signs of water unit is completely dry inside and under unit Ran test cycle no leak detected Advised to watch

We serviced a

FRIGIDAIRE RANGE

Model FGEF3035RFA

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/23/2023

"Sensor probe is out of range 1076 ohms given estimate ; ordrng 1 316490000 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near North Ridgeville, OH 44039

Angel

Job Details: 05/23/2023

"Cc that unit stopped making ice on Sunday. Verified temps freezer was at 13* but it was in defrost mode and everything is frozen and working as designed. Verified ice maker and found ice jammed up on ice maker arm causing it not to cycle, removed ice and did a test cycle and cycle as should opt test good."

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Middleburg Heights, OH 44130

Manny

Job Details: 05/23/2023

"Replaced bake element, opt test ok"

We serviced a

GE STACK W/D

Model GUD27ESSJ0WW

Near Geneva, OH 44041

Dan H

Job Details: 05/23/2023

"Customer complaint of rubber piece hanging from basket and unit is not spinning, unit spins, rubber piece is seal for tub ring, unit needs new tub ring ; ordrng 1 WH44X27617 (Tub ring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Beachwood, OH 44122

Brian M

Job Details: 05/23/2023

Cc unit leaking a lot Found installers used improper drain hose clamp And hose popped off drain tubeUsed customer supplied clamps Ran test cycle I OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Kirtland, OH 44094

Corina B

Job Details: 05/23/2023

"Replaced the harness, control, ui. Brought cores back for return. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Mentor, OH 44060

Jason N

Job Details: 05/23/2023

Installed main control. Ran bake test to 350 degrees. Let cycle several times. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 05/23/2023

Installed main control and damper control. Set temperatures to 3 in both sections. Advised customer to monitor temperatures for 48 hrs.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW0

Near Chagrin Falls, OH 44023

Bill

Job Details: 05/23/2023

"Cc right front element not heating, confirmed cc. Changed element with new element. Snapped quick pick of new element heating. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Joe O

Job Details: 05/23/2023

"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. Unit dropped into a 18in vac. Charged unit with 140psi nitrogen, sprayed down all accessible lines. No leak found. Called whirlpool tech line Spoke with Chris. Advised of issue. Stated it sounds like a internal leak. Unit up for review"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Shaker Heights, OH 44122

Marie V

Job Details: 05/23/2023

"Cc that unit is not cooling constantly, and that it stopped working for a day and today now is working. Took temps 41* fresh food section and 3* in freezer.verify thermostat operation and start device. Compressor stared when adjusted temp. But the temp is set to highest and still not is recommended temps, good frost pattern. Will need new thermostat and start device; ordrng 1 W10839843 (Thermostat) and 1 WPW10448874 (Start device), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Madison, OH 44057

Dan H

Job Details: 05/23/2023

"Customer complaint that unit is leaking, confirmed, found unit leaking from fill valve, un8t needs new valve ; ordrng 1 WD15X26140 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/23/2023

Found pump not pumping water error code f4e3 ; ordrng 1 W11416362 (Pump) and 1 W11545764 (Float switch) and 1 W11410464 (Sensor)

We serviced a

GE WALL OVEN

Model JKD3000SN1SS

Near Burton, OH 44021

Brian M

Job Details: 05/23/2023

Installed panel OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma Heights, OH 44130

Manny

Job Details: 05/23/2023

"Replaced sump pump, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/23/2023

"CC that the unit is not agitating. Confirmed. The unit is not agitating. Checked underneath found the Gearcase is leaking oil. Will need a Gearcase, motor, shifter, belt, cam, capacitor and Washplate; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Euclid, OH 44117

Corina B

Job Details: 05/23/2023

CC that the clothes are coming out wet. Confirmed. Found the vent outside blocked with lint. Was able to clean the vent from outside. Good airflow. Unit is cycling properly. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Strongsville, OH 44136

David R

Job Details: 05/23/2023

"Cc unit not cleaning correct, loud humming. Loud humming coming from diverter, error code for wash motor. Also found both top/bottom spray arms clogged up. Will need wash motor and spray arms. Wash motor covered 10 year parts ; ordrng 1 WPW10591570 (Pump wash motor) and 1 W10803178 (Spray arms) and 1 WPW10605345 (Spray arm)"

We serviced a

MAYTAG WASHER

Model PAV3240AWW

Near Strongsville, OH 44136

David R

Job Details: 05/23/2023

"Cc unit leaking, at that time customer did have a big comforter inside. Ran unit will front panel off. All connections are good, tightened more if needed. All components working and no leaks. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz08

Near Strongsville, OH 44136

David R

Job Details: 05/23/2023

"Replaced main control, UI control and door switch. Checked wires bottom of door. All good. Not turning off. Good. Op Test Ok."

We serviced a

GE RANGE

Model JBP68H0K1BB

Near Painesville, OH 44077

Joe O

Job Details: 05/23/2023

"Cc: f3 error code, not heating, no oven light, burner not working properlyFound oven probe reading 4.4k ohms. Found switch for burner size not working. Needs oven probe and burner size switch; ordrng 1 WB24T10165 (switch rocker elem () and 1 WB21X22134 (sensor asm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXB01

Near North Royalton, OH 44133

David R

Job Details: 05/23/2023

"Cc unit icemaker hasnt been working, unit not cooling. Found cut wires under door hinge, door is discontinued. Shorting at control board to compressor, voltage drops and compressor wont come on. Used valve on comp, thats when I found out voltage isnt working, now it becomes a sealed system compressor repair. Wrote all parts needed and also that door is discontinued. W10334261 black door discontinued, WPA3073101 lights 2x, W10309989 compressor, W11088499 control, WPW10251076 icemaker. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Westlake, OH 44145

Angel

Job Details: 05/23/2023

"Cc that freezer light was not turning on. Verified and found that the door switch was frozen shut cleaned it out and dried it and light started working, explained to customer to make sure when opening and closing door to do it dead on center to avoid from door not closing properly and causing issue to happen again because of frost buildup opt test good."

We serviced a

WHIRLPOOL DRYER

Model LGRS620PG0

Near Windham, OH 44288

Brian M

Job Details: 05/23/2023

Installed thermal cut offOP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44120

Manny

Job Details: 05/23/2023

"Replaced control, ran test cycle and control shorted, when unit started draining, checked pump and shorted, reordering control and ordering pump.; ordrng 1 W11557935 (Control) and 1 W11399437 (Pump) and 1 W11395618 (Cap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Kent, OH 44240

Brian M

Job Details: 05/23/2023

Cc unit not keeping temps Unit showing 0 in freezer a 37 Unit is cooling properly Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near South Euclid, OH 44121

Joe O

Job Details: 05/23/2023

Installed thermistor. Defrosted. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

TAPPAN RANGE

Model n/a

Near Garfield Heights, OH 44125

David R

Job Details: 05/23/2023

"Cc unit bake not working. Unit over 30 years. No m/s. Found ignitor broken/ash white, not drawing enough amps. Replaced kit from t/s. Tested, heating and cycling. Op Test Ok.; used 1 12400035 ( Ignitor) from stock"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Shaker Heights, OH 44122

Joe O

Job Details: 05/23/2023

Installed spark module. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Mentor, OH 44060

Dan H

Job Details: 05/23/2023

"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, optical sensor in shifter is not reading basket, Unit needs new shifter; ordrng 1 W11212745 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PSC25HGSABB

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/23/2023

"Installed new inverter, op test good"

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Willoughby, OH 44094

Dan H

Job Details: 05/23/2023

"Customer complaint that ice is clumping in bin, found ice maker mold leaking, unit needs new ice maker ; ordrng 1 WR30X10093 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Parma, OH 44134

Angel

Job Details: 05/23/2023

"Cc that unit finished a cycle and on the next one unit would not do anything. Ran diagnostics and found error code F7E3 and F7E4 both for basket engagement and disengagement failure, so I replaced the actuator tested unit and started working as should opt test good. Also recommended customer to change foil vent on dryer for a semi rigid or rigid vent.; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mayfield Heights, OH 44124

Dan H

Job Details: 05/23/2023

"Customer complaint that unit is not starting , found thermal fuse open, installed new thermal fuse and thermostat, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Kent, OH 44240

Brian M

Job Details: 05/23/2023

Cc fridge not cooling Found return vents clogging Removed clog Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bedford, OH 44146

Corina B

Job Details: 05/23/2023

CC that the unit is not cooling. Confirmed. Found there is frost build up on the evaporator cover. Will need a new heater. Part is out of stock. Office to reschedule appointment. ; ordrng 1 W11650662 (Heater)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVBL2

Near Solon, OH 44139

Bill

Job Details: 05/23/2023

"Cc water continues to dispense after release of the switch, confirmed cc placed cup against switch, when removed the water continued. Seen switch stick for a moment before releasing. Gave customer estimate on job, customer chose not to continue repairs at this time.; ordrng 1 WP12575502, (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model Mvw6200kw1

Near Cleveland, OH 44143

Manny

Job Details: 05/23/2023

"Cc unit not working, verified and unit is taken apart , hooked UI back and ran diagnostics, found codes F1E1 for control issues and F2E1 key stuck in keypad, unit will need main control, customer will purchase control and replace it himself.; ordrng 1 W11519742 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE RANGE

Model 911.719881

Near Cleveland, OH 44109

Gabriel P

Job Details: 05/23/2023

"Found ignitor open ; ordrng 1 Wb2x9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near South Euclid, OH 44121

Manny

Job Details: 05/23/2023

"Cc unit stays on but not display, verify and unit stuck in a drain cycle, try resetting but no response, drain pump its not working, unit needs control and pump; ordrng 1 W11567712 (Control) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Beachwood, OH 44122

Jason N

Job Details: 05/23/2023

"Installed water level switch. Ran auto test cycle. All functions passed. Started quick wash cycle and canceled to drain. All functions passed, no faults. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Shaker Heights, OH 44122

Marie V

Job Details: 05/23/2023

"Cc of unit making a grinding noise while agitating. Ran diag found error code F0E3 overload F8E6 water f2e1 iu stuck button. Ran auto test,. Tilted unit lots of oil from gearcase. Will need gearcase, Washplate, clutch, rotor and stator. Cust will talk to wife to see if they want to continue ; ordrng 1 W10902814 (Washplate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10915700 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EPA3

Near Shaker Heights, OH 44122

Marie V

Job Details: 05/23/2023

"Cc that unit is making a noise. Confirmed, unit will not start, found sock at the blower wheel, tested unit is making noises. Replaced dryer kit from t/S ran unit and verify air flow outside. Is all good. Op test ok; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Moreland Hills, OH 44022

Marie V

Job Details: 05/23/2023

"Replaced control, new control does nor works, getting 120V no green light working. Will need to reorder control; ordrng 1 W11201283 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44109

Gabriel P

Job Details: 05/23/2023

"Found coins between agitator making noise clear out then noise gone unit working as design,opt test ok advise to monitor"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Reminderville, OH 44202

Bill

Job Details: 05/23/2023

"Cc water leaking, confirmed cc could see water coming from sump pump area. Pulled dishwasher out and laid it on its side, found o-ring from sump pump to housing not to be seated properly. Removed sump pump checked o-ring for damage, no damage found reinstalled properly. Turned unit up right and tested opt test good. Reinstalled unit under counter."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Thompson, OH 44086

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is not draining, found filter basket clogged, cleared, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Rome, OH 44085

Dan H

Job Details: 05/22/2023

"Customer complaint that lid is not locking, found strike broken, installed new strike, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ02

Near Ashtabula, OH 44004

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is leaving from dispenser, confirmed, found valve leaking, unit needs new valve; ordrng 1 WPW10312696 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, OH 44041

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is not running, found belt popped off of pulley, no damage, reinstalled, op test good"

We serviced a

MAYTAG DRYER

Model MGD6230RHW1

Near Aurora, OH 44202

Joe O

Job Details: 05/22/2023

Cc: top panel dentedTop panel on unit dented. Needs panelPanel shows limited stock. Office to reschedule; ordrng 1 WPW10260246 (top)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/22/2023

"Cc: produce freezing in produce drawer, door alarm not workingFound temp in produce drawer at 39 degrees. Found damper is closed. Found small amount of cool air seeping from damper. Found door alarm is functioning. Advised customer door has to be left open for 10 mins for door alarm to sound. Needs damper assembly.; ordrng 1 W10775715 (diffuser)"

We serviced a

KENMORE WASHER

Model 11020922990

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/22/2023

Installed coupler. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Willoughby, OH 44094

Joe O

Job Details: 05/22/2023

Installed valve and harness. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, OH 44077

Jason N

Job Details: 05/22/2023

"Installed main control. Ran auto test and calibration. All functions passed, op test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Painesville, OH 44077

Joe O

Job Details: 05/22/2023

"Cc: not rinsing properly, grinding noiseFound error codes f0e5(off balance). Found hub stripped. Wash plate will not come out. Needs hub and washplateAdvised customer may also need gear caseCustomer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/22/2023

"Replaced oven sensor,tested oven, explain cust that needs to run unit for a while so paint can cure and smoke on oven goes away, op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lorain, OH 44052

Angel

Job Details: 05/22/2023

"Cc that unit is working fine just that agitator broke. Confirmed cc, agitator split from bottom part will need agitator ordering part.; ordrng 1 W11550891 (Agitator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP25FSSS01

Near Fairport Harbor, OH 44077

Dan H

Job Details: 05/22/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are not running, no power to compressor and condenser fan, unit needs new control, part is no longer available ; ordrng 1 2304009 (Cntrl)"

We serviced a

HOT POINT RANGE

Model RK767G0J4BG

Near Chagrin Falls, OH 44023

Joe O

Job Details: 05/22/2023

"Cc: not turning onFound set switch for upper over broken. Was attempting to run bake, unit just spins. Turned oven on. Cannot turn off. Found bake element warped. Needs switch and bake elementSwitch is no longer available.Shut power off to unit. Advised customer it is a safety hazard leaving the unit on. ; ordrng 1 WB22X5141 (oven switch(discontinued)) and 1 WB44X200 (bake unit 208v u.o.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Lorain, OH 44052

Gabriel P

Job Details: 05/22/2023

Replace control opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Marie V

Job Details: 05/22/2023

"Cc that theres a piece that melted , that is not cleaning properly the dishes and that sometimes has water inside. Ran diag found error code F9e1 product not draining. Will need a new drain pump, also unit spray arms are clogged up will need to be replaced. Could not find what the plastic pieces was from. ; ordrng 1 W11579565 (Spray arm) and 1 W11627525 (Arm) and 1 W11412291 (Drainpump) and 1 W11590538 (Retainer) and 1 W11573766 (Spray arm small)"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS20

Near Columbia Station, OH 44028

Angel

Job Details: 05/22/2023

Replaced ui tested u it and recommended customer to make sure to connect unit to wifi to keep it updated opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Cleveland, OH 44113

Manny

Job Details: 05/22/2023

"Cc unit not dispense water, verified and both valves humming, unit needs both valves replaced ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (valve-inlt)"

We serviced a

AMANA RANGE

Model AGR4230BAB3

Near Cleveland, OH 44102

Manny

Job Details: 05/22/2023

"Cc unit not heating, verified and igniter is burnt out, replaced with TS#12400035, opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

GE REFRIGERATOR

Model CYE22TSHSSS

Near Cleveland Heights, OH 44106

Manny

Job Details: 05/22/2023

"Cc unit not cooling in the FF but fz working, verified and Ff fan not running and some ice buildup under the fan and evap cove, unit needs evap cover kit; ordrng 1 WR17X28923 (fresh food evaporato), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ELECTROLUX DRYER

Model FFLG3911QW1

Near Strongsville, OH 44136

Angel

Job Details: 05/22/2023

Replaced thermal limiter tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/22/2023

"Replace harness,and steam ice opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Elyria, OH 44035

David R

Job Details: 05/22/2023

Cc unit leaking when water incoming. Found both the single valve and dual valve both cracked and broken apart. Ordering both valves. ; ordrng 1 WPW10279866 (Dual valve) and 1 WPW10238100 (Single valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 05/22/2023

"Cc door gasket torn, confirmed cc. Replaced door gasket with new one. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cleveland, OH 44128

Bill

Job Details: 05/22/2023

"Cc could not remove filter, confirmed cc customer showed that the could not remove it. Filter was a little stiff but not stuck, removed old filter installed new filter. Had customer test my filter wrench to remove."

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Cleveland Heights, OH 44118

Bill

Job Details: 05/22/2023

"Cc dryer not working, confirmed cc at last visit. Replaced belt, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Parma, OH 44129

David R

Job Details: 05/22/2023

"Customer had POP, 6/26/22, took pic. Cc unit not cooling and making loud noise from FZ. Found ice build up over FZ cabinet. Fan is making loud knocking noise. Fan is not spinning, stuck in one spot. Will need to steam all ice and replace FZ fan motor. ; ordrng 1 W11369036 (FZ fan motor) and 1 W11624942 (Harness with thermal fuse)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF25C2EXW00

Near Cleveland Heights, OH 44118

Manny

Job Details: 05/22/2023

"Cc unit not starting, verified and compressor not running but power on unit, removed back cover and hook to killawatt and nothing, removed the starter and noticed that it was kinda melted, hooked to my compressor tester and compressor running properly, replaced starter device with TS#8201786, compressor kicked on and unit started cooling, set unit to recommended and advise customer to allow 24 to 48 hours for temps to reach set point, since temps inside are above 60 degrees. Opt test ok; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near University Heights, OH 44118

Manny

Job Details: 05/22/2023

"Cc unit making a loud vibration sound, verified and heard a vibration coming from the inside, took apart and all components are working properly, can find the cause of the noise, put back together and reran to pinpoint the sound but not noise after putting it back together, opt test ok"

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