Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

Joe O.

Joe O.

DRYER MAYTAG MEDX655DW1 Cc: not heating on sensor dryCalled whirlpool techlineHe advised to check the connection for the moisture sensor at the controlNeeds moisture sensor; ordrng 1 W10853313 (sensor)

Near Willow Way, Kent, OH 44240
David R.

David R.

WASHER MAYTAG MVWB855DC3 "Cc washer is not turning on. Checked outlet, 120v. Took off console and took out cord to outlet, tested, voltage is getting to control. Followed steps for console and control. Control indicator is lighting up. No continuity to console. Ordering console and control*** customer did not have POP on them, told them before we set any days up they will have to email us the POP and call the office. ; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL)"

Near Park Point, Strongsville, OH 44136
Joe O.

Joe O.

MICROWAVE KITCHENAID KEMC308KSS01 installed door glassOp test okCalled whirlpool stated the microwave door does not work like an oven door and should be lowered downbut. Needs a left and right torsion bar for a stainless modelSr: 7725135057; ordrng 1 4452395 (spring) and 1 4452396 (spring)

Near Halton Ct, Solon, OH 44139
Joe O.

Joe O.

DRYER WHIRLPOOL WGD49STBW2 Cc: not drying properlyFound unit to have good heatCustomer states in accudry cycle is when unit doesn’t dry properlyAdvised customer of mixed loads when using sensor cyclesOp test ok

Near Chaffee Dr, Orwell, OH 44076
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0ES1 "Customer complaint that door fell apart, confirmed, unit needs door glass, trim , and vent; ordrng 1 W10330077 (glass-door) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10310922 (trim-vent)"

Near Park E Dr, Beachwood, OH 44122
Joe O.

Joe O.

RANGE KENMORE 790.4200361 "Cc: not reaching proper tempsOven probes tested goodRan test bake to 400 degrees, actual temps in unit 390 degreesOven temps on unit started to jump around on display between 365 and 405Needs control and oven probes; ordrng 2 316217002 (sensor,oven probe3495)s and 1 316460201 (board32856), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodin Rd, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FVGXWS01 "Customer complaint ice maker not working, confirmed, jumped T to H ice maker did not cycle, Ice maker is getting power, unit needs new im ; ordrng 1 WPW10190965 (icemaker 96.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 23rd St, Cleveland, OH 44109
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Customer complaint that freezer section light doesn’t work, confirmed, found switch not closing properly, unit needs new freezer section door switch ; ordrng 1 WPC3680310 (light switch)"

Near E 135th St, Cleveland, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "The water inlet and outlet is cracked ; ordrng 1 WPW10279882 (INLET ) and 1 WPW10279884 (OUTLET), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Plains Rd, Mentor, OH 44060
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS1 "Panel was defective, Removed wrapping around control and found corner bent over not allowing right side bracket from old control to mount, ordering another control; ordrng 1 W11029431 (panl-cntrl)"

Near Meadowbrook Dr, Wickliffe, OH 44092
Jason N.

Jason N.

STACK W/D MAYTAG LSE7804ACE "Cc unit not workingFound drive belt off of drum, idler pulley fell off shaft, retainer clip gone, had close size replacement, reassembled. Ran dryer test cycle, op test good,"

Near Harper St, Perry, OH 44081
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost build up on freezer due to warm air. Cleaned ice build up and removed ice maker per customer request. Unit op test good

Near Huntley Rd, Huntsburg, OH 44046
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4850HW1 "Customer complaint washer is not operating, unit was unplugged and moved to the side with another washer in its place, customer connected unit, wash cycle was blinking, canceled cycle, started quick wash, unit filled and advanced to wash, no error codes, unit is operating as designed, instructed customer on the units operation"

Near Highlandview Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint fridge is making noises, confirmed found condenser rattling, adjusted condenser"

Near Lorain Rd, Fairview Park, OH 44126
Jason N.

Jason N.

COOK TOP WHIRLPOOL W3CG3014XS02 "Cc unit not lighting on front burnerCustomer showed popRF not igniting easily, adjusted gas valve and polished ignitor. Lights within a few seconds, op test good,"

Near Tarkington Ave, Cleveland, OH 44128
Jeff M.

Jeff M.

WASHER GE WBSR3140G2WW Installed new part unit op tested good

Near The Capes Blvd, Painesville, OH 44077
Jason N.

Jason N.

RANGE KITCHENAID KSGG700ESS0 "Installed listed control and panel console. Ran test bake and operational tests, all functions normal. Op test good."

Near Stockton Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

WASHER GE GTW460ASJ6WW Installed new part unit op tested good

Near Woodstar Ln, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced and steamed gaskets, mullion. Advised customer to let gaskets conform to cabinet, leave closed for half an hour. Op test ok."

Near Reserve Way, Columbia Station, OH 44028
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DBL0 "Customer complaint no lights or buttons working, confirmed, panel failed, replaced with part ordered, op test good"

Near Pondside Point, Olmsted Township, OH 44138
Corey L.

Corey L.

MICROWAVE WHIRLPOOL CAE2743BQ0 "Customer complaint washer doesn’t start sometimes, started cycle, unit is operating as designed, ran diagnostics f8e5 hot and cold switched, hot and cold are correct"

Near Holland Rd, Brook Park, OH 44142
Jason N.

Jason N.

RANGE WHIRLPOOL WGG745SOFS02 Cc customer wants propane conversionInstalled propane orifices according to burner BTU. Reversed gas regulator cap to Propane. Checked for leaks using liquid. Tested stove top burners and oven burners for correct flame. Op test good. Advised customer to run test bake on both cavities due to manufacturing oils still present on surfaces.

Near Riverview Rd, Brecksville, OH 44141
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959SFZ4 "Cc unit not powering on, was leaking when it was running.Unit not powering on due to cancel and power button stuck in, removed ui panel, reset cancel and power buttons. Reassembled, ran multiple wash and drain cycles, could not find a leak at this time. Noticed door hitting right side of tub when closing, adjusted door over to left side for a better centered close."

Near Kent, OH
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit vibrating and banging Customer showed popRan diagnostics, found codes f8e1 for water inlet failure. Ran diagnostics manual functions, all water in checked good. Ran spin and drain cycle load with wet towels. Unit mounted on pedestal, also flooring is a soft tile. Unit vibrates and shakes, smoothes out in higher rpm. Advised customer unit function is normal, however pedestal and flooring will cause more noise and vibration."

Near Creekview Dr, Ravenna, OH 44266
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUIC15POZP2 "Training on how to put pump circulator on with corina ,waited for 20 minutes for slab ice opt test ok"

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SDM1 "Replace pump assembly,opt test ok"

Near Armour Rd, Avon Lake, OH 44012
Corina B.

Corina B.

ICEMAKER KITCHENAID KUIC15POZP2 See GP pvr.

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced the control and ui. Brought core back for return. Optest ok.

Near Hilliard Blvd, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG745H0FS0 Replace all parts opt test ok

Near Laughlin Ln, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR GE PFSS5RKZASS Installed new part unit op tested good

Near White Rd, Willoughby Hills, OH 44092
Corey L.

Corey L.

DRYER WHIRLPOOL WED75HEFW1 "Customer complaint dryer is not turning on at all, confirmed, power to control is good, power at wall is good, control failed, quoted, customer does not want repair W10875486; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bagley Rd, Cleveland, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed rails, cleared ice, op test good"

Near Arrowhead Trail, Cleveland, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint food is freezing in ff section, setting in ff was set to coldest, temp was 33 in ff, per owners manual for his unit 5 bars is least cold and 1 bar is coldest, was set at one bar, explained this to customer and adjusted to recommended, unit is operating as designed"

Near W 52nd St, Cleveland, OH 44144
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5500XW0 Cc unit lid lock not working all the timeConfirmed lid lock latch not making contact. Replaced lid lock using truck stock. Ran lid lock manual test. All functions good. Op test good.; used 1 W10404050 (LATCH) from stock

Near Pinecrest Ln, Solon, OH 44139
David R.

David R.

WASHER MAYTAG MVWB750YW0 "Customer saw F51 error code. Looked up and and is RPS failure. Went through service mode and agitation is still working and all components seem good. Tested and needs new sensor. Ordering sensor.; ordrng 1 WPW10178988 (sensor 32.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Capel Rd, Grafton, OH 44044
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc leakingChecked all water connections in unit, checked bellow gasket, could not find evidence of a leak. Connects unit, ran auto test, no leaks at this time. Op test good."

Near Miles Rd, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFM01 "Cc unit not cooling in freezerFound temps in ff at 50 degrees, 35 in freezer, compressor was not running. Checked connections on control and thermistors, found loose connector on cold control. unit compressor running again. Advised customer to allow 24-36 hrs for unit to return to normal temps."

Near Quarry Dr, Cleveland Heights, OH 44121
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Cc of grinding noise in agitate mode. Found wasplate just floating and not all the way on, bolt was loose. Tightened bolt. Tested and ran service mode. Drain pump isn’t working. Unit is getting correct voltage. Unplugged and plugged wires back in. Followed steps and drain pump is shorted. Control was not working either. Would not let me go into diagnostic steps. Had to keep unplugging and plugging in unit. Needs drain pump but also recommends control be replace as well ; ordrng 1 W10625696 (cntrl-elec 171.60) and 1 WPW10581874 (pump-water 68.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Highland Dr, Grafton, OH 44044
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7500GW2 Customer cancelled his appointment

Near Girdled Rd, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW4 Installed valve Ran auto test and calibration OP TEST OK

Near Cherokee Trail, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRP25FNSS00 Cc: not coolingFound compressor not startingTested compressor frost pattern returnedNeeds ptc relayReplaced ptcOp test ok; used 1 8201786 (STARTER7155) from stock

Near Melridge Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Recovered refrigerant Installed evap and drier Ran 28 inch vac for 15 min then 10 on low side and 10 on high side Recharged with 5.5 oz of r134a Ran test 4 both evaps frosted up as they should Advised on replacing copper fitting to water valve it was leaking Advised it may take up to 48 hours to completely cool OP TEST OK

Near Rock Creek Dr, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced water lines. No water to unit. Optest ok.

Near Center Rd, Avon, OH 44011
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS35FXSSA "Customer complaint of a burnt smell, confirmed found harness for power in at control melted together, wash motor is very loud, unit needs control harness and wash motor asm; ordrng 1 W10871221 (harns-wire) and 1 WPW10380685 (cntrl-elec) and 1 WPW10780877 (pump&motor)"

Near Quail Hollow, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher is not washing just fills and drains, confirmed, wash motor failed, need motor asm; ordrng 1 W11087376 (pump&motor)"

Near Ellen Dr, Fairview Park, OH 44126
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 "Cc: lid locked, won’t unlockCancelled cycleRan auto test and calibrationOp test ok"

Near Mallard Bay, Perry, OH 44081
David R.

David R.

REFRIGERATOR GE GTS22KBPBRCC "Cc of noises coming from FZ. Found that some pieces on the fan are broke. Fan is still running. Evap Fan motor is good. Ordering Evap fan blades.; ordrng 1 WR60X10205 (blade evap fan asm 15.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oxford Dr, Strongsville, OH 44149
Dan H.

Dan H.

DRYER WHIRLPOOL WGD92HEFC0 "Installed new control and user interface, op test good"

Near State Rd, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT111SFDM03 Frost is forming by gasket having gaps. Both doors have rust spots on them. Ordering both doors and nameplate.; ordrng 1 LW10751123 (dor-fip STAINLESS) and 1 LW10751126 (dor-fip) and 1 WPW10481433 (nameplate)

Near Driftwood Dr, Olmsted Falls, OH 44138
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: frost build up, not sealing properlyFound freezer door gasket to have a air gap no physical damage, gasket not seated properlySteamed out gasket, re seated gasketOp test ok"

Near Gillett St, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint of grinding noise and leaking filter, turned on all components, no grinding noise heard, found frost build up in freezer section , doors are sealing, installed water filter, no leaking observed, unit is operating as designed"

Near Brookview Blvd, Parma, OH 44134
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFI2569VEM0 Replaced water tube and cleared ice in icemaker. Unit cycled op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Jefferson Point, Roaming Shores, OH 44084
Joe O.

Joe O.

DRYER GE GFDN110EL0WW Installed beltRan test cycleOp test ok

Near Beachview Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 The inside of the freezer is completely frosted over this needs the service pointer for the new fan kit; ordrng 1 W10916494 (FAN KIT)

Near Mentor Ave, Willoughby, OH 44094
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "CC that there is water leaking. Checked the connections to the water lines, good. No water to unit to test the water lines. No physical damage. Optest ok."

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW3 Installed main control and console assy. Performed a service calibration cycle. Unit passed. Tested in normal cycle unit op test good

Near Black Sea Rd, Dorset, OH 44032
Dan H.

Dan H.

WALL OVEN KITCHENAID KODE500ESS00 "Customer complaint of f5e4(door latch motor) error code, confirmed, latch motor and switch are working, unit needs new control, ran entitlement part is covered under extended warranty ; ordrng 1 W11179310 (CNTRL 298.70)"

Near Auburn Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the unit is noisy. Ran diag working as designed. Optest ok.

Near Center Rd, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Replaced the controls. Brought cores back for return. Ran step 56,37,57 and 59 for ice maker. Optest ok."

Near Forest View Dr, Olmsted Falls, OH 44138
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI15NDXZS0 "Cc: not making iceArrived at customers house, he had unit unpluggedSpoke with customer advised that the water filter could be plugged upCustomer replaced water filterRan unit through diagnosticsOp test ok"

Near Boyd Ct, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR MAYTAG MBF1958FEZ02 Installed ventFound door gasket not sealing properlySteamed out door gasketOp test ok

Near Lyndhurst Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

RANGE WHIRLPOOL MGR6775BDS Installed burners and igniters Ran burner test OP TEST OK

Near Derby Downs Dr, Solon, OH 44139
Jeff M.

Jeff M.

LAUNDRY CENTER MAYTAG MVWX655DW1 Customer still having residue despise it’s on her clothing. The machine has been thoroughly cleaned. The only other thing that can cause residue on the clothing is too much soap too much softener washing certain Loads in too cold of water the way to correct is only 2 tablespoons of soap only 2 tablespoons of softener regardless the size of the load and washing and warmer water.

Near Hamlet Ct, Bratenahl, OH 44108
Corina B.

Corina B.

FREEZER UPRIGHT WHIRLPOOL WZF34X16DW01 "Cust showed pop, sent. CC that there is a noise when it’s running. Found the lines are vibrating. Adjusted the legs. Optest ok."

Near Kingsbury Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFO42FTX04 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Fairwood Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good

Near Timber Ridge Ln, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FSS01 called whirlpool they had me remove ice chute found gasket to be a little off but not terrible they suggested to replace ice chute but they had me run some test And suggested that it’s because customer is not using ice frequently. Removed Ice bin found auger in ice bin is locking up and not moving freely shaft seems to be bent in bin and not connecting fully to motor Also found auger motor to stopping mid run Needs ice chute and ice bin and motor ; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr) and 1 W11228132 (shaft) and 1 W11298175 (MOTOR )

Near Greenview Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR GE GSH25JFTEBB "Replace all parts,opt test ok"

Near Sugar Creek Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES2 "Customer complaint that oven temperature is too low, had customer start oven for 350 degrees, temperature after preheat at 320 degrees , adjusted temperature offset up 30 degrees, advised customer that preheat time is 20-25 minutes"

Near Mayview Rd, Lyndhurst, OH 44124
Arthur V.

Arthur V.

WASHER GE HTW240ASK1WS Upon arrival unit in a continuous drain mode. Let unit finish and called techline talked to denny. Unit had several errors codes all related to pressure system issues. Was told to clear codes and ream out air port with a 1/16 in drill bit. Did that and tested in a drain and spin cycle.

Near Latimer Ave, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Retrieved refrigeration and replace compressor and dryer filter and evaporator,opt test ok"

Near Lusandra Cir, North Olmsted, OH 44070
Brian M.

Brian M.

DRYER KENMORE 11060012002 Installed motor pulley belt an$ idler Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Kinsman Rd, Middlefield, OH 44062
Dan H.

Dan H.

FREEZER UPRIGHT FRIGIDAIRE F82U20F3W1 "Installed new thermostat, op test no good , 120vac to thermostat , nothing running, new thermostat is bad, unit needs thermostat, part is no longer available ; ordrng 1 216521100 (control-temperatur)"

Near Willard Ave, Bedford, OH 44146
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29PBMS00 CC that there is a loud noise in the freezer. Found the evap is covered in ice and frost. Steamed out the evap. Changed the ui from auto to manual defrost. Optest ok.

Near W 160th St, Cleveland, OH 44111
Jeff M.

Jeff M.

MICROWAVE KITCHENAID KMHS120ESS0 Door interlock switch is failed estimate only. Customer is calling whirlpool; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Cabot Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW1 Installed new part unit op tested good

Near Gosling Way, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSCS25FVBL02 Installed water valveOp test ok

Near Cedarwood Rd, Pepper Pike, OH 44124
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Replaced main ccu. Recalibrated. Op test good Ran a service cycle. Passed took core for return

Near Mills Rd, Ashtabula, OH 44004
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5FVGXWS01 "Installed new adaptive defrost control, op test good"

Near E 178th St, Cleveland, OH 44119
Dan H.

Dan H.

RANGE KITCHENAID KERS505XWH03 "Customer complaint that cooktop on light is always on, confirmed, unit needs new infinite switches ; ordrng 1 WP7403P238-60 (switch-inf) and 1 WPW10295048 (switch-inf) and 1 WPW10296657 (switch-inf) and 1 WPW10441696 (switch-inf)"

Near Colton Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cust showed pop, no model serial number. Does have a good entitlement. CC that there is no ice. Found the arm in the off position. Lowered arm. Ice maker cycled. Optest ok."

Near Woodlawn Ave, East Cleveland, OH 44112
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc: frost build up in freezerFound door not closing completelyCustomer gave the door a push and door closedTested doorOp test okAdvised customer to make sure door closes

Near Thompson Rd, Thompson, OH 44086
Arthur V.

Arthur V.

DRYER SAMSUNG DV42H5200EW/A3 Found felt has come off of front of dryer drum Needs complete drum assy. Customer to decide later if repair is wanted.

Near S River Rd W, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF305ESS00 Cc unit shuts down by itself happened 5 timesChecked temps fridge is around 35 and freezer is around 7 Called whirlpool because ui was not responding to go into service mode Without being able to get into diagnostics whirlpool wants the control board replaced ; ordrng 1 W10860447 (cntrl-elec)

Near Meadow Ln, Solon, OH 44139
David R.

David R.

RANGE WHIRLPOOL WFC150M0EW3 "F9 miswired. Will not go into diagnostics mode. Checked housing and all wires are wired correctly. L1 to L2 240v, L1 to N and L2 to N getting 120v. Unplugged all wires to control and still problem with F9 popping up. Has to be control. Ordering control.; ordrng 1 W11122557 (cntrl-elec)"

Near Sommer Way, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSD2756GEQ "Customer complaint that unit is not making ice and of ice build up on freezer section floor, freezer section temperature at 27 degrees, fresh food section temperature at 47 degrees, partial frost pattern on evaporator, tapped system found in a 10” vacuum, added r134a, frost pattern improved, unit needs new compressor and evaporator, evaporator is no longer available ; ordrng 1 12001641 (evaporator) and 1 W10160407 (compressor 403.50), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Chelsea Dr, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc icemaker not working and dispenser isn’t working. Checked valves, good. Found that the water reservoir is frozen solid. icemaker not cycling by itself. Damper has frost building up. Ordering reservoir, damper and icemaker Called TechlineDustinUsage, if customer isn’t using enough water, likely to freeze. Check damper might be leaking air; ordrng 1 4317943 (icemaker only) and 1 W10801011 (reservoir) and 1 W11087463 (damper)"

Near Allandale Dr, Amherst, OH 44001
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS30IXWHA "Customer complaint of burning smell, found control, user interface , and harness burned, also found upper spray arm melted, customer does not want repair; ordrng 1 8193983 (spinner 3rd level 20.38) and 1 W10871221 (harns-wire 106.69) and 1 W11035586 (cntrl-elec 187.19) and 1 WPW10500173 (panel-cntl 165.02), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Monticello Blvd, Cleveland, OH 44143
Dan H.

Dan H.

DRYER WHIRLPOOL WED6600WL0 "Customer complaint that unit is not starting , confirmed, found strike broken, found thermal fuse open, jumped out, unit did not start, unit needs new control, door strike and thermal fuse, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair at this time ; ordrng 1 W10295405 (strike 39.67) and 1 WP3392519 (fuse-thrml 15.40) and 1 WPW10111616 (cntrl-elec 236.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harrison Dr, Richmond Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint of cooling loss in ff section, confirmed ff temp 58, deli drawer 39, found ff evap thermistor in the wrong location and looks corroded, evap cover also is warped, ordering harness w/thermistor and evap cover; ordrng 1 W11087438 (motor-evap W/HARNESS) and 1 W11188493 (COVER)"

Near Raymont Blvd, University Heights, OH 44118
David R.

David R.

WASHER MAYTAG MVWC400XW2 "Cc not spinning and noise. F7E1 basket speed sensor fault, F7E5 shifter fault. Unit went into spin mode after 3 tires and was loud as a train. Will need gearcase, hub, shifter. Customer paid SVC, do not order parts.; ordrng 1 W10324651 (hub 36.60) and 1 W11132267 (gearcase 269.26) and 1 WPW10006355 (actuator 57.13), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Pleasant St, LaGrange, OH 44050
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced the control and ui. Optest ok.

Near Larchmont Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH31017HB Replaced cabinet. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER MAYTAG MEDB755DW2 Customer complaint unit intermittently will not start. Ran diagnostics no errors. Started and stopped unit many times could not get unit to fail and not start. Cycled unit for 10 min on high and tried to restart op test good. Unit started every time. Could not duplicate issue. Advised customer to warm up hand or finger if unit will not start by holding finger on start button.

Near Jefferson Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER KENMORE 110.158624 "Replaced lid switch. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beach Dr, Madison, OH 44057
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6800AWA Cc: not allowing selections/ won’t startFound unit to be receiving proper power to control boardControl not allowing selections to be madeNeeds controlParts showing nla

Near Glen Echo Dr, Gates Mills, OH 44040
Jason N.

Jason N.

WASHER WHIRLPOOL WFW94HEXW0 "Installed listed mcu control board. Ran auto test, unit leaking from drain pump basket. Customer had cleaned out prior to service, removed drain basket and reseated correctly. Op test good"

Near Stumpville Rd, Jefferson, OH 44047
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks and started normal wash cycle, incoming water temperature at 72 degrees, glasses filled, advised customer to run hot water in sink before starting, unit is operating as designed"

Near Merry Oaks Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

RANGE KITCHENAID KSEB900ESS3 "Customer complaint that fan will not shut off, found fan of the microwave above range on, turned off, checked unit, unit is operating as designed"

Near Brandon Cir, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 42 degrees, fresh food section thermistor is good, air baffle and evaporator fan are operating properly, freezer section thermistor is good, unit is operating as designed"

Near Chelmsford Dr, Aurora, OH 44202
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4880AW1 "Customer complaint that unit is not cycling, ran diagnostics found f9e1(long drain) error code, drain pump is working, started normal wash cycle, unit filled and advanced to wash, unit is operating as designed"

Near , CT
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Installed start switch, op test good"

Near OH-303, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Installed handler kit OP TEST OK

Near Clover Dr, Ravenna, OH 44266
Arthur V.

Arthur V.

REFRIGERATOR GE ZISB420DMA Found water pouring out of the back when icemaker is cycling. Need to pick up 1/4 in water line and return with a second man. (Built in unit has to be pulled out). Wont know if any other parts are needed until unit is pulled.

Near Samar Dr, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSD2756GEW Installed compressor relay Frost pattern returned to evap OP TEST OK Advised it may take up to 48 hours to cool all the way At time of leaving freezer temp dropped down to 57 ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Bassett Rd, Rootstown, OH 44272
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc bail arm is sticking Found ice from condensation in Bail arm mechanism making it stick Freed up bail arm cycled ice maker OP TEST OK

Near Cable Line Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Installed new part unit op tested good

Near E Legend Ct, Highland Heights, OH 44143
Arthur V.

Arthur V.

DISHWASHER HOT POINT HDA2000T00WW "Found water leaking from water valve. Needs water valve and bracket; ordrng 1 WD21X10268 (bracket & solenoid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Perth Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced both bds. Op test good. Unit dispensing both water and ice Then stopped. Called techline. Door very warped on inside (see pics). Needs left fresh food door Did not reschedule due to not knowing a delivery date. ; ordrng 1 W11104477 (dor-fip)

Near Hudson Ave, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Unit is a little bit warmer than it should be I found the condenser completely covered with lint. I remove the lint unit should return to normal temp

Near Case Ave, Lyndhurst, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FPBS2777RF1 Found ice maker broken. Stalled in mid harvest and the sensor is hanging down. Order icemaker. ; ordrng 1 243297609 (ICE MAKER)

Near Euclid Chardon Rd, Kirtland, OH 44094
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS5 Installed new part unit op tested good

Near Lanbury Ave, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good

Near E 94th St, Cleveland, OH 44106
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 The start relay failed replaced with ts op tested good ; used 1 8201786 (STARTER) from stock

Near Prouty Rd, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5800BW Called tl again.. talked with Kevin file 7725106063 explain to him the issue he told me it’s a good possibility the dryer might be reaching its maximum length capable for that dryer and might be developing too much back pressure otherwise there’s no performance issue with the dryer he said ignore the light.

Near Durham Ct, Mentor, OH 44060
Brian M.

Brian M.

RANGE AMANA AER5845RAW Cc of unit not baking Found element broken in several places Needs bake element Customer does not want to repair

Near Longview Dr, Solon, OH 44139
Brian M.

Brian M.

MICROWAVE KITCHENAID KEMC308KSS01 Installed inner glass on oven door and springs on microwave Customer complaint handle is loose because it moves a little Went to tighten handle on stove and front glass popped with a half turn of the screw. Handles was already tight ; ordrng 1 W10401225 (glass-door)

Near Halton Ct, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS30IXBL4 "Cc: not washing properly on top rackFound unit to have low pressure from sump assembly, and sump making a lot of noiseChecked for debrisFound chopper blade broke off and stripped out shaftNeeds sump assemblyInstalled WPW10780877(sump assembly) from surplusOp test ok"

Near Miramar Blvd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JFC2290VPY5 Installed damper controlRan damper test cycleOp test ok

Near Salem Ct, Beachwood, OH 44122
Joe O.

Joe O.

WASHER WHIRLPOOL WFW92HEFW0 Cc: not spinning/wet clothes at the end of cycleFound error code f3e1 water level errorRan auto testRan normal cycleRan drain and spinUnit functioning as designed Op test ok

Near Milton Rd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Customer complaint of condensation on mullion, mullion is receiving 12vdc , mullion is cold to touch, unit needs new mullion ; ordrng 1 W11122876 (rail-mulln)"

Near Surrey Dr, Aurora, OH 44202
Joe O.

Joe O.

DRYER WHIRLPOOL WGD94HEXR2 Cc: squeaking squealing noise when unit startsFound drum rollers making loud squealNeeds dryer repair kitReplaced dryer repair kitOp test ok; used 1 4392067 (DRYER REPAIR KIT4783) from stock

Near Lake House Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 "Cc: noise during rinse cycleNo stored error codes. Ran normal cycle, Found noise in a drain cycleRemoved drain hose found 2 pieces of metalRan auto testOp test ok"

Near Mayfield Rd, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Cc of no cool Found ice ball on evaporator cap tube and compressor running loud Needs evaporator and compressor and drier ; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)

Near Collins Pond Dr, Ravenna, OH 44266
Dan H.

Dan H.

WALL OVEN ROPER 1053400 "Customer complaint that oven is not lighting, unit needs new gas valve, part is no longer available"

Near Overlook Pl, Bedford, OH 44146
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC2 "Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid switch fault) error code, lid locks , unit spin, unit is not level and rocking, unit sitting on unlevel floor, leveled as good as it can be, unit is operating as designed , advised customer that unit needs to be sitting on a solid level surface"

Near Overlook Pl, Bedford, OH 44146
Dan H.

Dan H.

DRYER MAYTAG MEDC300BW0 "Installed new thermal fuse and thermostat , op test good"

Near Woodland Ave, Cleveland, OH 44104
Dan H.

Dan H.

DRYER MAYTAG MEDC300BW0 "Installed motor pulley, op test good"

Near E 71st St, Cleveland, OH 44104
Jeff M.

Jeff M.

WASHER GE WJSR4160G5WW "The unit needs a new timer knob gold one is worn out both service charges are on this job customer can install; ordrng 1 WH01X10310 (knob asm control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Montrose St, Madison, OH 44057
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Customer complaint washer won’t go passed rinse, canceled cycle, ran diagnostics, found stuck key, shifter fault, and basket speed fault, cleared, calibrated, unit is sharing an outlet with a security system and using a 2 prong adapter missing ground, all manual service tests passed, customer using to much powder detergent, advised customer to have unit connected to a properly grounded and polarized dedicated outlet"

Near E 108th St, Cleveland, OH 44105
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 The unit is not cooling there’s no heat transfer to the condenser no frost pattern on either evaporator the unit needs a fresh food evaporator and filter; ordrng 2 WPW10143759 (DRIER)s and 1 WPW10643261 (FF EVAP )

Near Charles Pl, Highland Heights, OH 44143
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher is not starting, customer demonstrated, found customer not touching start after waking up the control, unit is operating as designed"

Near W 52nd St, Cleveland, OH 44144
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4616FW1 "Customer complaint dryer not working, started cycle, drum not spinning, unit is heating, found belt broken, rollers all look good, replaced belt with ts, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Deering Ave, Parma Heights, OH 44130
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW0 "Customer complaint dryer makes a random rattling noise, confirmed, removed vent at dryer and found a mechanical pencil tip, removed, op test good"

Near Stark Dr, Brook Park, OH 44142
David R.

David R.

WASHER MAYTAG MVWB835DW4 "F0E3 overload, F3E2 inlet water temp fault, F8E1 long fill, F0E4 spin limited by water Ed innmanual, cold water valve not sending water out, found valve bad. Replaced with water waive from t/s. Tested and ran load size calibration, op test ok; used 1 W11165546 (VALVE) from stock"

Near Lincoln St, Amherst, OH 44001
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Replaced all parts. Heard slight noise, replaced another cam and drive pulley from t/s. Tested out in manual mode again on spin. Noise isn’t loud but apparent coming from NEW gearcase. Might sound different with load in. Op test ok***Request double labor*** if noise gets louder will need a new gearcase, hub and cam and belt. At that point I suggest calling Techline to not put anymore parts into unit.; used 1 W10528947 (HUB), and 1 W10721967 (PULLEY) from stock"

Near Vincent Ave, Lorain, OH 44055
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Put washers underneath left door with dispenser to shim it up. Leered doors as best as possible. Op test ok

Near Willow Way, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 "Cc: not spinningFound error code f7e5 shifter faultRan auto test, unit fills, and drainsLooked under unit motor shifter drain pump bottom of tub all covered in waterFilled unit could not duplicate the leakNeeds motor, shifter, capacitor, wire harness, and main control; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11095106 (harns-wire) and 1 W11158831 (capacitor) and 1 W11162438 (cntrl-elec)"

Near Brainard Rd, Lyndhurst, OH 44124
David R.

David R.

DISHWASHER KITCHENAID KDTE404DSS0 "Replaced vent and sensor, ran through diagnostic cycle. All components test good. Customer said something about unit not draining, found filter completely full, cleaned and hose towards garbage disposal looks like it might have stuff in in. Cleared as much as possible. Op test ok"

Near W River Rd, Columbia Station, OH 44028
David R.

David R.

DISHWASHER KITCHENAID KDTE254ESS2 "Replaced drain pump, pump motor, and dispenser. Went through diagnostic test. All components working. No leaks. Op test ok"

Near S Point Trail, Berea, OH 44017
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW1 "Cc: noise and vibrationFound error codes f5e1 lid switch fault f0e5 off balance load f0e2 over sudsCleared codesRan auto test Found basket to be extremely out of balanceFound wash plate seized to gearcase and cannot remove without damaging gearcaseNeeds tub, gear case, hub, wash plate and basketBasket showing out of stock office to reschedule; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 WP8533928 (screw) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"

Near Longview Dr, Newbury Township, OH 44065
David R.

David R.

REFRIGERATOR JENN-AIR JFX2897DRM02 Replaced all parts. Set temp back to recommended. Give 24 hours to return back to normal functions and temp. Op test ok.

Near River Rd, Olmsted Falls, OH 44138
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 Replaced rollers. Tested for a couple mins. No noise. Op test ok.

Near Orchard Blvd, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Replace damper ,opt test ok"

Near W Marina Pkwy, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found no issue with evaporator what I found was that when I put ice maker together didn’t put fill tube in on icemaker tray so when ice maker ask for water all the water will go in the ice bin and freeze to a block of ice it was my fault there was no damage and I apologize to customer and there are ok all they care that is fix and working properly I took care issue and jump valve no leaks opt test ok fill tube is back in place

Near Abbotsford Dr, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER WHIRLPOOL MAV408DAWW Replaced the timer. Optest ok.

Near W 40th St, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of loud noise and thawing food in freezer section , fresh food section temperature at 55 degrees , freezer section temperature at 44 degrees, found fresh food section and freezer section evaporator frozen solid, unit keeps shut off and turning back on on it own, unit needs new control and evaporators defrosted, customer does not want repair at this time; ordrng 1 W10807590 (cntrl-elec 265.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chalfant Rd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Replace latch,opt test ok"

Near Shelly Ct, Avon Lake, OH 44012
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Customer complaint washer not working at all, confirmed, power to unit is good, found green led on control off, unit needs new control; ordrng 1 W11170317 (CONTROL)"

Near Rocky River Dr, Cleveland, OH 44111
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer kept filling with water after getting to wash portion washer needed unplugged to stop filling, ran diagnostics found foe2 over suds, pressure hose is clear, filled water in unit and drained, unit did not drain excessive suds, ordering control; ordrng 1 W11162438 (CNTRL)"

Near Summerland Ave, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replace motor fan with harness opt test ok paid in full

Near Gramercy Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW3 "Found error code f0e3 overload and f0e5 off balance load delete codes ran calibration and auto test pass advise customer to not overload machine and to pause machine when there is an off balance load and re arrange clothes and press play ,opt test ok"

Near Westminister Ave, North Ridgeville, OH 44039
Arthur V.

Arthur V.

WALL OVEN IKEA IBS350DS00 Found fuse to control open. Replaced with truck stock. Op test good ; used 1 WPW10545255 (FUSE-THRML) from stock

Near Weathersfield Dr, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR MAYTAG MRT311FFFH00 "Customer complaint drawer keeps falling off, confirmed found toe left side tracks installed, unit needs right side; ordrng 1 WPW10468556 (track RH)"

Near W 223rd St, Fairview Park, OH 44126
Jason N.

Jason N.

DRYER WHIRLPOOL WED5000DW2 Installed listed door seal. Op test good.

Near Epping Trail, Chardon, OH 44024
Jason N.

Jason N.

DISHWASHER KITCHENAID KDPE334GPS0 "Cc unit leaking from underneathRan entitlement, customer said Fred’s has serviced this unit before.Turned water on to unit, dripping from water valve source connection. Removed found gasket torn. Replaced gasket using gasket from truck. Reconnect and checked. Ran wash and drain cycles, no leaks found. Op test good,"

Near Sherman Rd, Chardon, OH 44024
Jason N.

Jason N.

DISHWASHER KITCHENAID KDS38 "Cc wiring coming out of machine insideWiring was in fact a piece of rubber gasket, also found a plastic fill tube of unknown origin. Customer also said detergent dispense does not open. All parts are nla for this unit."

Near W Landerwood Dr, Pepper Pike, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 Installed listed control and lid lock assembly. Ran auto test and calibration. Op test good.

Near Gates Mills Blvd, Cleveland, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFC0 "Installed listed console ui panel. Ran auto diagnostic test, all functions passed, op test good."

Near University Pkwy, University Heights, OH 44118
David R.

David R.

REFRIGERATOR GE PFSS6PKWBSS "Cc of loud noise coming from Fz fan, now fans not working, melting ice and freezer getting warm. Frost starting to cover Evap, took off cover and frost/ice everywhere on Evap. Fans test bad. Will need, Evap fan Fz. *** customer paid svc, do not order parts; ordrng 1 WR17X12467 (asm evap fan fz 320.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Huntington Close, North Royalton, OH 44133
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFM01 Installed listed control and thermistors. Advised customer to allow 24 hrs for unit to regulate temperature.

Near Quarry Dr, Cleveland Heights, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc ice maker not making iceRan manual harvest jumping t to h, no good, ice making will not index. Replaced ice maker using truck stock. Ran manual harvest cycle, ice maker indexed and filled mold with water. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Tulip Way, Painesville, OH 44077
Corina B.

Corina B.

RANGE WHIRLPOOL WFE540H0AS0 Replaced the bake element. Heated oven to 350*. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Hilliard Blvd, Rocky River, OH 44116
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer is too hot and clothes are not very dry but hot, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, removed vent from unit and temped air exiting on high heat timed dry setting, temp was 150 when element cycled off, unit is operating as designed"

Near W 224th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER GE GHDA650L00WW The unit had water in it I hit cancel unit drained I tested it unit tested good

Near Red Bird Beach Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Ran diagnostics,ran calibration and auto test pass,opt test ok"

Near Stoney Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL UMV1160CS3 "Light bulb stay on doesn’t turn off relay on board is stuck close customer need a control they will not fix do not order parts ; ordrng 1 W11106356 (cntrl-elec 187.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timberlane Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 Not heating found one of power cord wire broken and burn on terminal block ordering terminal block advise customer to buy a new cord ; ordrng 1 WP3397659 (block-term)

Near Beck Rd, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER MAYTAG MVWC415EW0 Cc of grinding noise Found tub hub stripped out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Stanley Rd, Garrettsville, OH 44231
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8989SHZ0 Replaced the dispenser. Ran a calibration. Optest ok.

Near Hampton Rd, Rocky River, OH 44116
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KBFN402EPA01 Recieved valve broken. Need to reorder Reschedule at customer request. ; ordrng 1 W11225845 (valve-inlt)

Near Morley Rd, Mentor, OH 44060
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH431017HS2 that the unit is dead. Checked outlet no power at outlet. Will need an electrician. Plugged into a different outlet, heated. Optest ok"

Near Detroit Ave, Cleveland, OH 44113
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSRD22FKSS15 "Replaced water valve, op test good"

Near Clague Rd, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Food freezing in FF on top shelf, customer showed me bag of carrots left on shelf, also said has tried all settings and still same result. -34* in FF. No notes about Fridge. Ordering thermostat and control. **** turned settings in FF to recommended and Coldest in Fz to keep more air up top; ordrng 1 W10675407 (barrier) and 1 W10837314 (THERMOSTAT ) and 1 W11269204 (CONTROL )"

Near Julia Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR AMANA ASD2625KEW "Customer complaint refrigerator is not cooling, confirmed, found compressor seized, verbally quoted, customer does not need quote, will be purchasing new; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Westview Ave, Cleveland, OH 44128
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Cc of user interface not allowing options to be pressed, intermittent, sometimes works and sometimes doesn’t. Unplugged unit. Checked power, good. Followed steps for UI, harness checks good. Control LED is flashing and checks good. Will need UI. Customer paid SVC, do not order part.; ordrng 1 W10861510 (console 238.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Donegal Ln, Strongsville, OH 44149
Corina B.

Corina B.

DRYER MAYTAG MGDC215EW2 "CC that the timer does not advances. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on for 10 minutes did not advance. Checked outside vent, cleared lint. From the vent. Replaced the timer. Optest ok. The"

Near Train Ave, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WFW9050XW00 CC that the unit takes a long time to drain. checked the drain trap clogged with plastic bags. Cleaned out trap. Started a rinse and spin. Optest ok.

Near Detroit Ave, Cleveland, OH 44102
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Installed parts listed, op test good"

Near Helmsdale Rd, Cleveland Heights, OH 44112
Joe O.

Joe O.

REFRIGERATOR MAYTAG MSF25C2EXW00 Cc: leakingFound ice chute broken and warm air melting frost buildupNeeds ice door kit and leverCustomer does not want to repair at this time

Near Lake Vue Dr, Roaming Shores, OH 44085
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 "Could not install listed dispense parts. Water line would not pull through door, degraded plastic"

Near Arlington Dr, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8600YW "Cc unit grinding Found bearings to be loud Started to replace using truck stock Bearings do not fit shaft Called and spoke to SM and TG TG advised to order tub Asm ; ordrng 1 W10381078 (outer tub), used 1 W10435302 (BEARING) from stock"

Near Brosius Rd, Garrettsville, OH 44231
Jeff M.

Jeff M.

WASHER GE WBSR3140G2WW "The plastic knob is worn out needs replaced; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near The Capes Blvd, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSCS25FVBL02 "Cc: ice buildup in freezer And slow ice productionFound ice maker full of water and fill cup completely frozen with water and ice everywhere around the ice maker on the fill sideFound fill tube frozen to ice fill cup and water valve seepingNeeds water valve; ordrng 1 WPW10159840 (valve13360), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cedarwood Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

DISHWASHER GE GDT580SMF5ES Cc: not washingRan test cycleFound sump receiving power but not powering onNeeds wash pump and harness; ordrng 1 WD49X23781 (p2a wash pump/harnes)

Near Fairgate Blvd, Newbury Township, OH 44065
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc: not coolingFound rear of fridge completely frosted overRan diagnostics test mode manual defrost unit went into defrostHeater had 27 ohmsTested thermistor at control found 4.5k ohmsNeeds control and thermistor ; ordrng 1 W11253231 (contrl-box) and 1 WPW10383615 (thermistor)

Near Aquilla Rd, Chardon, OH 44024
Joe O.

Joe O.

DRYER GE GTX22EASK0WW "Cc: timer just spinning/ unit won’t startFound timer knob cracked and shaft of timer worn outNeeds timer and knob; ordrng 1 WE03X25285 (knob main asm735) and 1 WE04X25280 (timer6498), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Amy Ave, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH01 CC that the door is scrapping. Tried adjusting the door still scrapping. The liner is separating from the door. Will need a new door and roller. Office to order parts. ; ordrng 1 LW10680726 (dor-fip) and 1 W11096015 (roller-cab)

Near Zeman Ave, Euclid, OH 44132
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Installed lid lock and control Ran auto test and calibration OP TEST OK

Near Newton Falls Rd, Ravenna, OH 44266
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc of unit no keeping good temps Found evap covered in frost Ran forced defrost and heater kicked on Needs control board Cleared the rest of ice build up replaced using truck stock OP TEST OK ; used 1 WPW10503278 (CONTROL 15677) from stock

Near Cable Line Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer door would not open I did not want to force it and break it. He’s going to shut the machine down and let it unthaw. And calls if he needs any further assistance

Near W Jackson St, Painesville, OH 44077
Brian M.

Brian M.

FREEZER MAYTAG MBF1958FEZ01 Cc no cool and oil on floor Found temps in the 60s pulled unit away from the wall found oil on the floor around the drain pan area. Removed cover found oil in the drain pan and in drain tube Needs compressor evap and drier ; ordrng 1 W10507884 (compressor) and 1 W10920993 (evaporator) and 1 WPW10143759 (dryer)

Near Midland Ave, Ravenna, OH 44266
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Dishwasher was at customer home and I already diagnosed it Needs tub assembly ; ordrng 1 WPW10681507 (tub-dishwr)

Near Nicholas Way, Kent, OH 44240
Joe O.

Joe O.

RANGE WHIRLPOOL WEG730H0DS0 Installed door glassOp test ok

Near Washington Blvd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Cc of no ice Has to force ice bin out would not come out Ran water valve test to ice maker Ice maker filled Ran ice maker test ice maker got stuck on step 1 will not rotate Needs ice maker and needs shelf( cracked shelf when trying to pull out the ice bin and door popped open and smacked handle ); ordrng 1 W10887799 (trivet) and 1 W10908391 (icemaker)

Near Diagonal Rd, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed listed partsOp test ok

Near Mayfair Ln, Warrensville Heights, OH 44128
Arthur V.

Arthur V.

WALL OVEN/MICRO GE JT3800SH2SS Installed bridge bd no good. Called techline Unit needs MAIN MACHINE BD Techsheet is under microwave which needs to be removed to get to it. Two men needed —-Customer to call when part arrives. Will reschedule after customer gets part . ; ordrng 1 WB27X25722 (machine control boar)

Near Exmoor Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc: not dispensing water/not making iceFound customer to be using a saddle valve and water was not going to unitMade sure saddle valve was on, got water to unitOp test okAdvised customer about using a saddle valve"

Near Aurora Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KBBL206EPA01 "Cc: frost buildup in freezerFound freezer temp set to 3 and ff temp set at 41Actual temps in unit, freezer was at 7 and ff was at 44Found door gasket to have a gap allowing for warm air to enter unitSteamed door gasketOp test ok"

Near Bell Tower Ct, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed drain tubeOp test ok

Near Munnberry Oval Rd, Newbury Township, OH 44065

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