Service History 158

We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Painesville, OH 44077
Jeff M
Job Details: 03/15/2021
I turn the dishwasher on and let it run I could not find an issue I put it in diagnostics mode and completed the cycle everything tested good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP2
Near Painesville, OH 44077
Jeff M
Job Details: 03/15/2021
The part that they said it was too long I double checked the model number in which I was ordering from I also check the part number everything is correct they most likely just shipped to the wrong part. re-order; ordrng 1 240324409 (Grill)
We serviced a
KITCHENAID REFRIGERATOR
Model Ksbp25inss00
Near Chardon, OH 44024
Joe O
Job Details: 03/15/2021
"Installed optics, cycled ice maker. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Mantua, OH 44255
Brian M
Job Details: 03/15/2021
Cc of squeaking Found noise coming from gearcase and unit leaking small amounts of oil Also washplate is damaged Needs gearcase belt washplate and Clutch kit ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Westlake, OH 44145
Corina B
Job Details: 03/15/2021
"CC that the dishwasher is not washing dishes. Checked control. 0 volts from control to pump and motor. Will need control and pump and motor. ; ordrng 1 W11025865 (Control) and 1 W10837026 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rocky River, OH 44116
Corina B
Job Details: 03/15/2021
Replaced stator and control. Ran a load of towels. Brought core back for return. Optest ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Brian M
Job Details: 03/15/2021
Installed motor and blowe Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/15/2021
"Cc of noise Found gearcase to be extremely loud during slow hand speed spin Needs gearcase and clutch ; ordrng 1 W11455453 (Gearcase) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIRE REFRIGERATOR
Model JFX2597AEM2
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/15/2021
"Cc unit ice maker not working, unit leaking.Customer stated ice maker doesnt make ice anymore and unit is leaking. They shut the water off. Found ice buildup in freezer section, evaporator drain iced over. Per service pointer, unit needs updated p trap drain tube. Unit older then 5yrs. Replaced drain tube using truck stock. Cleared ice from freezer and steamed evaporator tray and drain. Good flow through. Turned water back on to unit. Ran manual harvest test on ice maker. Ice maker indexed but did not fill with water. Found almost no water pressure at water dispense, checked filter using bypass. Same, checked water in to unit. Almost no water pressure, advised customer she will need to contact plumber to investigate lack of water pressure to unit.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Parma, OH 44130
David R
Job Details: 03/15/2021
"Cc unit shaking/vibration, says unit is walking out of place. Unit is on slope, bricks underneath front two legs to help balance unit. Ran diagnostics, no error codes. Took off top, checked suspension rods, good, nothing out of place. Ran a factory calibration. Good. Ran unit on diagnostics, high spin. Normal shaking. Did not move out of place. Put a load of 5 bath towels in on Rinse/spin cycle, ran all the way through, normal shaking, did not move out of place. Called techline, Cathy, documented, let techline know unit is on bricks, techline recommended something more stable as legs could slide off, could slide unit to more level ground. Could be an overload issue. Can also pause unit and rearrange clothing. Make sure to use proper cycles for load, refer to owners manual. 7730217506. Unit test good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/15/2021
"Cc unit leaking from water valve.Customer just wants a diagnosis, no repair. Doesnt know why parts were sent out. Turned water on. Checked unit for source of leak, found leaking from ice maker inlet connection at back of unit.; saved tckt"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Parma, OH 44129
David R
Job Details: 03/15/2021
Replaced part. Ran a normal cycle. Nothing out of ordinary detected. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 03/15/2021
Cc unit is loud Ran unit all sounds are normal OP Test Ok
We serviced a
CROSLEY WASHER
Model CAW8350EW1
Near Cleveland, OH 44135
Corina B
Job Details: 03/15/2021
"CC that the unit does not work. Ran diag F5E1 LID SWITCH FAULT F7E6 MOTOR FAULT F8E1 NO FILL, LONG FILL F9E1 LONG DRAIN. Started a cycle with clothes. Op test okay. Did advise customer to make sure knob is in right position and to layer clothes around agitator."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/15/2021
CC oven not working. Dials flashing amber indicating drop of 100* or too hot even with oven off. Cooling fan constantly on. Checked connections and made sure everything was plugged in. Will need main control and user interface. ; ordrng 1 W11394663 (Control) and 1 W11394661 (Control)
We serviced a
GE WASH/DRY STACK
Model GUD27ESSJ0WW
Near Mantua, OH 44255
Brian M
Job Details: 03/15/2021
Installed control Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/15/2021
"Ccthat the freezer is leaking from ice maker. Found water valve wiping water cause it to freeze the tube and drain tube is clogged as well. Will have to come back for repair do not have the parts. ; ordrng 1 WPW10279866 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw4800bq1
Near Beachwood, OH 44122
Corina B
Job Details: 03/15/2021
CC motor not running. Ran diag no error codes. Checked hot and cold water. Checked agitate and spin. Lowered front leg and balanced washer. Ran calibration. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lorain, OH 44053
Gabriel P
Job Details: 03/15/2021
"Found clogg hose clear and ran cycle took video of unit washing,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details: 03/15/2021
"Cc that the unit is not dispensing ice. Tested unit motor just hums , check voltage is good. Will order motor dispenser ; ordrng 1 W10822606 (Motor dispenser)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 03/15/2021
Cc unit wont spin Found tub hub to be damaged but cant replace due to washplate stuck needs tub hub and washplate ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Jason N
Job Details: 03/15/2021
Cc unit top light is not workingConfirmed upper left LED is out. Replaced using customer supplied pre Id part. Illumination returned to unit. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Oberlin, OH 44074
David R
Job Details: 03/15/2021
"F9E1,F7E1,FAE2,F5E1 error codes. Replaced drain pump, tested. Unit is calling for water and draining properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Elyria, OH 44035
Marie V
Job Details: 03/15/2021
"Cc that the water dispenser is not working. Ran diag no error codes , tested unit hot valve and cold valve are operating as designed. Tested spin and agitation both work also tested drain pump,No issues found. Calibrated unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elyria, OH 44035
Marie V
Job Details: 03/15/2021
"Cc that the unit does not turn on. She said it was probably a power outage, check voltage coming in to the unit 120VAC . Try to go on diag no good. Replaced control and ran auto test heard a squeaking noise , ask cust if she noticed that she said no, told her that the belt is bad it will need to be replaced she said go for it. Replaced drive belt from T/S. Ran unit and calibration. Op test okBrought core for return ; used 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505EPA0
Near Gates Mills, OH 44040
Dan H
Job Details: 03/15/2021
"Installed New container, op test good"
We serviced a
WHIRLPOOL WASHER
Model lxr7244jq1
Near Beachwood, OH 44122
Corina B
Job Details: 03/15/2021
CC that the motor is not working. Found the agitator dogs are worn. Looked underneath found oil leaking from transmission. Will need transmission and agitator dogs. ; ordrng 1 80040 (Agitator dogs) and 1 3360629 (Gearcase)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Dan H
Job Details: 03/15/2021
"Installed new led modules and inverter, op test good ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Jason N
Job Details: 03/15/2021
Installed control board. Ran auto test and calibration. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Amherst, OH 44001
Gabriel P
Job Details: 03/15/2021
"Replace drain pump,ran diagnostics,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Cleveland, OH 44119
Jason N
Job Details: 03/15/2021
"Cc unit ff section not coolingFound no airflow to ff section, frost buildup everywhere inside freezer section. Found evaporator drain clogged which spilled over and blocked air passage. Cleared frost from freezer and cleared evaporator drain. Good airflow to ff section. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Avon, OH 44011
Gabriel P
Job Details: 03/15/2021
"Cc that washer was noisy. Verified issue and found bearing bad on unit. Bearings, shaft, and seal was replaced. Opt test ok. AT; used 1 W10435302 (Bearings) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44119
Jason N
Job Details: 03/15/2021
"Cc unit making humming noise. Customer stated she noticed the noise twice, was able to video the noise the second time. Unable to determine source of noise from video. Unit is working normally at this time, no abnormal noises heard. Ran diagnostic functions test, fans, compressor and damper operation all sound normal. Could not duplicate a humming noise at this time."
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/15/2021
"Installed freezer door gasket, cleared ice and frost from freezer. Gasket sealing good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/15/2021
Installed damper and filter. Op test ok
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Chesterland, OH 44026
Brian M
Job Details: 03/15/2021
Cc unit not cycling through Found no cold water entering Replaced valve OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS
Near Chesterland, OH 44026
Brian M
Job Details: 03/15/2021
Installed drain pump Ran test cycle OP Test Ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Richmond Heights, OH 44143
Dan H
Job Details: 03/15/2021
"Customer complaint that unit is taking too long to dry,started normal dry cycle, unit is not heating, found element broken, unit needs new element; ordrng 1 WP3387747 (Element)"
We serviced a
KENMORE DRYER
Model 110.6022251
Near Parma, OH 44134
Dan H
Job Details: 03/15/2021
"Customer complaint that unit is not turning on, confirmed, found timer contacts t-f open should be closed and contacts t-x closed when they should be open, unit needs new timer, customer does not want repair ; ordrng 1 WPW10436303 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near North Ridgeville, OH 44039
David R
Job Details: 03/15/2021
"Cc the finish on doors coming off. Took pics, documented. Looks like the door in spots where the finish is coming off the surface is bubbling. Called techline, TJ, documented, he had me submit pictures into Service Matters so that Customer Service will take a look and then determine the next steps for customer. Customer Service will contact customer ; O-emld tckt"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44055
Marie V
Job Details: 03/15/2021
"Cc that the unit started to smell like it was burning plastic, when they checked he u it found out that the cable was burned at the outlet,they replacedwith a new one and tested unit and with one load notice that it started burning again. Check outlet found from L1 to N 114 from L2 to N 120 and from L1 to L2 236. Replaced cord, advice cust to not use dryer until outlet has been replace. Took pics. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW0
Near Gates Mills, OH 44040
Corina B
Job Details: 03/15/2021
"CC that when pressing the start button the door locks and does nothing. F5e1 door lock f6e1 ui commutation service pointer to replace the lock if fault code is present. Checked the harness for the lock good. Found the basket not spinning freely. Will need a new basket, lock, ui and control. ; ordrng 1 W10352449 (Ui) and 1 W10406633 (Control) and 1 WPW10306374 (Door lock) and 1 W10434231, used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/15/2021
"Found error f3e1 pressure sensor check for 5 vdc confirm ok,also blow on hose and is clear gave estimate customer will think about it ; ordrng 1 WPW10448876 (Pressure sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Avon, OH 44011
Gabriel P
Job Details: 03/15/2021
"Replace control and harness,then ran service test.opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Olmsted Township, OH 44138
David R
Job Details: 03/15/2021
"Replaced parts. Adjusted temp. Defrost set at automatic 8 hrs. Advised customer of airflow. Do not have anything set in front of diffuser, airflow needs to travel correctly. Good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Burton, OH 44021
Brian M
Job Details: 03/15/2021
Installed drain pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/15/2021
Filter housing and refrigerator gaskets were replaced and steamed. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Berea, OH 44017
David R
Job Details: 03/15/2021
"UI buttons all lite up but wont take commands. Replaced control. Tested in diagnostics, good. Tested different cycles, UI taking correct commands. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44053
Marie V
Job Details: 03/15/2021
"Cc that the unit is loud. Ran diag found F7E1 basket speed fault and F7E7 motor unable to reach target RPM. Lever unit, ran Auto test pass, found one of the shocks making the noise at the top plastic and metal rubbing. Aldo found cam screw out completely put it back on ran calibration op test ok no oil coming out check shock they were all good. No need to replaced explain cust that the unit been of balance will give you more off balance load and make a lot of noises. And ran a tachometer test , pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Parma, OH 44134
Dan H
Job Details: 03/15/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W11401417 (Coupler), 1 W10891058 (Coupler), 1 W10890126 (Coupler), and 1 W10890106 (Coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lorain, OH 44053
Marie V
Job Details: 03/15/2021
"Replaced all parts defrosted under ice bin, tested ice maker op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chesterland, OH 44026
Joe O
Job Details: 03/15/2021
"Cc: not coolingFound temps at 63 degrees in ff section and 64 degrees in freezer. Found compressor not running. Checked compressor windings. Found between common and sensor 16.7 ohms, between common and motor 9.3 ohms. Ran test 38 to test Orion board. Compressor not running. Need to check compressor wattage. Needs compressor assemblyCompressor shows under 5 year parts and labor warranty Compressor assembly shows out of stock office to reschedule.; ordrng 1 W11025999 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/15/2021
"Installed control. Tested, unit still sending power to both ice maker and water valves. Found diode on harness open. Needs lower harness.; ordrng 1 W11190822 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44113
Corina B
Job Details: 03/15/2021
CC That the unit is leaking. Found the hot water line off the valve. Reattached the water line. Checked the connections to the hot and cold. No leaks. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, OH 44041
Jeff M
Job Details: 03/15/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS3
Near Brecksville, OH 44141
Jason N
Job Details: 03/15/2021
"Installed control board. Ran light operation test, light operating at all levels. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near North Royalton, OH 44133
David R
Job Details: 03/15/2021
Replaced parts. Tested. Good. Unit is heating correctly. Op test ok
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WS01
Near Brecksville, OH 44141
Jason N
Job Details: 03/15/2021
"Cc unit fan not working, lights intermittent.Customer stated internal lights are intermittent, fan doesnt work, and heating seems to be intermittent. Checked fuse and thermals in unit. All checked good. Checked power in to control board and from door interlocks, all checked good for power and switching. Found broken connector on UI board, traces pulled off board. Moving this connector caused relays to turn in and off on main ACU. Unit needs UI console. Customer not repairing, estimate only.; ordrng 1 W10328721 (UI control)"
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040BSS1
Near Strongsville, OH 44136
David R
Job Details: 03/15/2021
Cc unit sometimes not running with door close or sometimes will still run while door is opened. Found charred interlocks. Replaced from t/s. Tested. Good. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
KENMORE RANGE
Model 6657501213
Near Madison, OH 44057
Jeff M
Job Details: 03/15/2021
Igniter was not igniting or sparking I took the motor out sanded it put it back in test again
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Sheffield Lake, OH 44054
Marie V
Job Details: 03/15/2021
"Cc that the oven is not cooking properly, she tried a steak and it took 30 min on broil to cook. Check ohms in oven sensor 1085 ohms. Put kill a wat meter to test igniter is pulling 3.4 amp. Good.Preheated unit to 350* after preheat unit took temps found 339* instead of 350*, calibrated unit up to 20 higher it was set -20. Put it on 0. Tested unit op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44118
Jason N
Job Details: 03/15/2021
"Installed control board. Ran diagnostics test, unit filled with water but did not wash. Motor only humming. Ordering motor/pump assembly. ; ordrng 1 W11416362 (Pump/motor assembly.)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near Eastlake, OH 44095
Dan H
Job Details: 03/15/2021
"Customer complaint that doors are not level, leveled unit, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 03/15/2021
CC that the unit is leaking. Found the water leaking at the supply connection. Tightened the connection. Advised cust to replace the Plastic water line with a braided or copper line. Filled a cup of water no leaks. Optest ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS
Near Painesville, OH 44077
Jeff M
Job Details: 03/15/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Sheffield Lake, OH 44054
Marie V
Job Details: 03/15/2021
"Found drain pump not plugged in ,put a zip tie on connector , corrected issue. Ran auto test pass no error codes. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/15/2021
"Cc lid not locking Found left hinge to be damaged causing lid to bow up and miss lid lock Needs lid ; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Cleveland, OH 44135
Corina B
Job Details: 03/15/2021
CC that the unit is not heating. Checked the amp drawl at the igniter 0 amps checked the control 120 volts on p1-1 to p2-4 checked the voltage at 2-1 to 2-4 85 volts off then 0 volts when pushing the bake. Checked voltage at the igniter. 120 volts. Will need new igniter. ; schdld next appmnt for 3/15 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Willoughby, OH 44094
Jeff M
Job Details: 03/15/2021
Installed new parts unit tested good the box did not come with any new icemaker covers. One needs to be ordered; ordrng 1 W10460383 (Cover)
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Parma, OH 44130
Corina B
Job Details: 03/15/2021
Replaced the latch and control. Ran a calibration. Brought core back for return. Optest ok
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Aurora, OH 44202
Brian M
Job Details: 03/15/2021
Cc of no heat Found igniter open Replaced using truck stock and OP Test Ok ; used 1 279311 (Igniter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near South Euclid, OH 44121
Jason N
Job Details: 03/15/2021
"Cc unit freezing items in ff section.Customer stated she tried to adjust temperature using the controls, but will still freeze at the warmest setting. Checked temps in, unit ff section reading 32 degrees, freezer temps at 17. Checked frost pattern on evaporator, found iceball on cap tube. Unit has refrigerant leak, will need evaporator and sealed system recharge. Customer not repairing at this time, will have to talk it over.; ordrng 1 W10836706 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2021
"Customer complaint that unit shakes, ran diagnostics no error codes found, ran manual test cycle for high speed spin, shaking is normal amount, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Avon, OH 44011
Marie V
Job Details: 03/15/2021
Cc that the unit is leaking from front door and he replaced the seal and that the dishwasher seems like is leaving residue on the dishes. Ran diag no error codes adjusted the unit and drain hose under the sink. Advice cust to run hot water on the sink before stating a cycle on unit and to run some cleaning cycles so soap residue can be taken off the unit because it will cause it to leak as well. Ran unit no leak at the moment. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2021
"Customer complaint that unit is stuck on 2hr delay, unit unplugged, plugged in, started normal wash cycle, unit filled and began washing, canceled, ran test cycle, unit completed test cycle, all components working, delay wash light never came on, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/15/2021
Installed burner assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Willoughby, OH 44094
Jeff M
Job Details: 03/15/2021
The unit is covered in thick calcium buildup the spray arm is completely packed needs a new spray arm and see you again I recommend with the customer to start thoroughly using CLR customer will start using CLR to remove the calcium buildup in the dishwasher from the hard water; ordrng 1 WPW10498900 (Spray arm) and 1 W10909089 (Seal)
We serviced a
GE RANGE
Model JP3530SJ4SS
Near Parma, OH 44129
Gabriel P
Job Details: 03/15/2021
"Cc that light on cook top of hot surface is staying on. Verified and found front right hand side burner wire on harness for the light closed when ohmed out. Customer will need to replace burner in order to fix issue. Gave customer estimate and said they will not fix they will live with the light staying on for now. Opt test ok. AT brian call Gabriel,in the morning ; ordrng 1 WB30X24111 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/15/2021
"Cc washer noisy found agitator and hub stripped gave estimate customer will not repair ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Cleveland, OH 44106
Jason N
Job Details: 03/15/2021
"Installed inlet filter tube. Turned water on, checked for leaks. Ran dispense test, op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDHE704DSS0
Near Westlake, OH 44145
Marie V
Job Details: 03/15/2021
Replaced drain pump and tested unit. Op test ok no unusual noises
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, OH 44130
Corina B
Job Details: 03/15/2021
"Cust showed pop, sent pic. CC that there is no ice. Found the arm in the off position. Turned ice maker on. Ice maker cycled. Op test okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Euclid, OH 44143
Joe O
Job Details: 03/15/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15min. Compressor will not run. Found compressor seized. Needs compressor. ; ordrng 1 W10769822 (compressor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Aurora, OH 44202
Brian M
Job Details: 03/15/2021
Found rack stopper to be in the open position No need for parts or return visit
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Aurora, OH 44202
Brian M
Job Details: 03/15/2021
Cc unit not closing Found door to be tweaked fixed door OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Dorset, OH 44032
Jeff M
Job Details: 03/15/2021
The one burner was not igniting properly. I took it apart tested the wiring the wiring tested good I swapped that wire burner with another one that I know works. It still does not work I put it back to its original set up and everything worked fine. I tested machine multiple times cannot find an issue after they started testing the harness mightve been a loose wire not sure
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS1
Near Aurora, OH 44202
Brian M
Job Details: 03/15/2021
Installed bi metal OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 03/15/2021
Installed control Ran auto test 12 And ran manual drain and spin OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Brooklyn, OH 44144
Corina B
Job Details: 03/15/2021
Replaced the control and ui. Brought core back for return. Optest ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Dan H
Job Details: 03/15/2021
"Customer complaint that unit is stuck on spin cycle, found unit paused, unpaused, unit continued cycle, canceled , spin light did not come back on , ran recalibration cycle, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2021
"Customer complaint of no power, no buttons on user interface are working, found thermal fuse open, jumped out, unit powered up, unit needs new thermal fuse ; ordrng 1 W10402110 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near East Cleveland, OH 44112
Jason N
Job Details: 03/15/2021
"Cc unit ff section warmTemped ff section, reading 52 degrees, no airflow to ff section. Found evaporator fan not running. Pulled to inspect fan, fan started running when shroud was removed. Evaporator fan mount was misinstalled to liner, holes are off causing fan blade to contact shroud. Trimmed styrofoam shroud to allow clearance for fan blade without contacting. Reinstalled freezer panel, evaporator fan running, good airflow to ff section. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Eaton Estates, OH 44044
David R
Job Details: 03/15/2021
"Cc of noise and display not working. Display is blank, unit still works but cannot tell whats going on. Cannot get into component activation in order to see where the noise is coming from. Will replace UI first and further diagnose. ; ordrng 1 W11478523 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Strongsville, OH 44136
David R
Job Details: 03/15/2021
Replaced parts. Tested. All normal sounds. Went over concentration level. Can also refer to owners manual. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near LaGrange, OH 44050
David R
Job Details: 03/15/2021
"Replaced parts. Tested on high, med, low. Burner is coming on and off like it should. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/15/2021
I install the new part it still is not working. The main control is supplying power to the sump motor. I ohmed up the harness the harness tested good. The motor is receiving power but its not spinning it is not attempting to spin its not seized the motor has failed. The first time I was here I found that the main control board was not supplying power what Im suspecting is the motor failed which caused the main control board to fail at the same time. ; ordrng 1 W11085683 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Westlake, OH 44145
Marie V
Job Details: 03/15/2021
"Cc that the unit is not cooling well at the freezer and that the compressor gets super loud. Took temp on freezer 44* and 56* on fresh food section. Found huge block of ice at the evaporator. Got a bullet piercing valve from T/S and check pressure unit is on a 15 inch vacuum. Unit is leaking refrigerant. Unit will need sealed system . Cust will not fix; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 Wpw10843121 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Beachwood, OH 44122
Corina B
Job Details: 03/15/2021
"Recovered refrigerant, replaced cond and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ravenna, OH 44266
Brian M
Job Details: 03/15/2021
Cc of no ice Found bail arm broken Needs icemaker ; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/15/2021
The unit has a no fill long fill code. Both hot and cold water valves are opening and closing. op tested good