Local Reviews
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Macaulay G.
WHIRLPOOL REFRIGERATOR WRT311FZDM00 Order grill for bottom of refrigerator and bottom shelf for fresh food door. Customer can install themselves. Office to order grille and fresh food door trim pieces.; ordrng 1 W10859818 (trim-door) and 1 W10860791 (grille) and 2 WP2195916K (endcap)s,
Brian B.
MAYTAG WASHER MHW3505FW1 Cc complaint of machine not running , ran Diagnostics found error F09 E01 Long pump, took drain pump apart and found buildup on pump screen. Advised customer on how to make sure it does not happen again, ; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRX735SDBM Leveled machine, placed easy gliders under each wheel that customer already had OP TEST Ok ; Job Cmpltd,
Brian B.
WHIRLPOOL RANGE WGE745C0FE00 Replaced electric control op test ok ; Job Cmpltd,
Brian B.
MAYTAG DRYER MEDC215EW1 Cc heater not heating up. Checked line voltage , found the 2 outside legs did not have 240v, checked fuse panel and receptacle found receptacle not making good contact with dryer plug. Explained to customer that he will need an electrician to replace receptacle. ; Job Cmpltd,
Brian B.
JENN-AIR RANGE JDS9865BDP Cc convection not working. Found convection motor not running and frozen in place, Convection motor will need replaced.. office to order parts customer paid Deposit ; ordrng 1 WP7427P129-60 (CONVECT MOTOR 20694), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/5 MON !,
Brian B.
KITCHENAID REFRIGERATOR KRFF305EWH00 /m not working. Checked temps, 2 frz, 36 ff, correct. Checked voltage at front of ice maker, had 120v with switch closed. Found unit stopped half way through ice making cycle . Needs ice maker assembly replaced.. Replaced with T/S , OP Test Ok .; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
Brian B.
MAYTAG DISHWASHER MDB4949SDH3 Cc of water spraying out from underneath dishwasher, found water valve broken, replaced valve with T/S. Ran test cycle OPTest Ok ; used 1 W10872255 (WATER VALVE) from stock, Job Cmpltd,
Brian B.
KITCHENAID DISHWASHER KDTE104ESS1 KDTE104ESS1Cc of smell coming from dishwasher, Ran Diagnostics no codes, found Drain hose not elevated properly, explained to customer the use of dishwasher cleaner. OP TEST OK ; Cllctd $97.15 CC Ref # 975163326, Job Cmpltd,
Brian B.
MAYTAG WASHER MEDB835DC3 Machine is a dryer, not a washer. Model # listed is for a washer. Corrected numbers. Found a sock on vent and also, machine was pushed up against wall. Ran diag, f4e3, restricted airflow. Cleared code. Removed sock and pulled machine away from wall. Ran test cycle. Op test ok.; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WEG745H0FS0 , Cc temp off by 30 deg, tested probe, good, ran diognastics, good, ran auto test, shorted key pad, needs mrc and ui; ordrng 1 W10728529 (UI) and 1 W10885069 (MRC) and 1 WPW10603098 (CONTROL), schdld next appmnt for 2/5 MON !
Robert A.
WHIRLPOOL OTR MICROWAVE WMH31017FS0 Found door switches warn, replaced, op test ok; Job Cmpltd,
Robert A.
JENN-AIR RANGE ELE JEC056ADB , Installed control bd, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER GHW9150PW1 Installed valve, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF560SEYM00 Cleared evap drain, reset fill tube, was missing i/m, op test ok; Job Cmpltd
Tim G.
KDTE334DSS0 KITCHENAID DISHWASHER Complaint that the upper rack is not drying and that the unit is louder than normal when washing. Checked unit and found several errors 8-1 slow drain 3-1 open OWI sensor thermistor 6-6 cold water into unit. Found the rinse aid empty and instructed the customer on usage Let unit complete the service cycle and checked the hardness of the water and found it to be 120ppm. After the service test cycle found the drain pump abnormally loud and the 3-1 open OWI thermistor. Unit will need both. ; ordrng 1 WPW10531320 (pump-drain.) and 1 WPW10705575 (sensor.), schdld next appmnt for 2/12 MON
Paul H.
MFI2570FEZ01 MAYTAG REFRIGERATOR Door has indentation, causing door switch to not be defeated, installed shim from t/s, dispensing ice now, op test ok.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd
Tim G.
KEBS207SSS04 KITCHENAID WALL OVEN Customers complaint is that the unit seems to be giving off some kind of residue that is causing their high gloss painted cabinets to be covered in something like dust. Called and spoke to Andy at techline sr# 7721164569 who stated that the ovens vents are the to help move air flow and that anything with a high moisture or grease content is what’s causing the issue. Andy stated that all the items with the above content should be covered and there is no fix for the unit. Tech suggested replacing the grease and dust covered blowers but stated that it may not correct the issue. Per tech line this is a environmental issue. Provided the customer with the consumer line number and file number. ; Job Cmpltd,
Dan H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Installed evaporator fan motor, op test good ; Job Cmpltd,
Paul H.
KDPE234GPS0 KITCHENAID DISHWASHER Ran diagnostics, 4-3 washer not running, tested, not running wash motor, is supplying power, needs motor and sump assembly ; ordrng 1 W11085683 (SUP AND MOTOR),
Jeff M.
JDS9865BDP23 JENNAIRE RANGE The hinges on the door are getting weak needs replaced; ordrng 2 74011475 (hinge- doo)s,
Corina B.
WRT138FZDM00 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff and fz 68. The control will not turn on. Will need a new control. Called SM to order part. ; ordrng 1 W11085365 (CONTROL), schdld next appmnt for 2/5 MON
Corina B.
KDTE254ESS2 KITCHENAID DISHWASHER Found that the drain pump want not attached the the pump and motor. Reattached the drain pump will not latch. Will need a new drain pump. Will replace the side rails when Returning. ; ordrng 1 WPW10531320 (pump-drain), schdld next appmnt for 2/5 MON
Corina B.
NTW4516FW1 AMANA WASHER Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
Dan H.
WED4815EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
Dan H.
WFG505M0BB0 WHIRLPOOL RANGE Installed new control and oven temperature sensor, op test good ; Job Cmpltd
Tim G.
WFG505M0BS3 WHIRLPOOL RANGE Installed seal, op test good. ; Job Cmpltd,
Tim G.
WMH31017FS0 WHIRLPOOL MICRO OVEN Installed new upper and lower interlock switches due to the open close door error. Tested unit, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
Paul H.
MVWB765FW0 MAYTAG WASHER Squeaking noise in spin, needs slider assembly, ordering ; ordrng 1 W10734521 (slider)
Paul H.
MGDB765FW0 MAYTAG DRYER Replaced the harness,the electrode ,opt test good ,diagnostics test good ; Job Cmpltd
Paul H.
WDF310PAAW3 WHIRLPOOL DISHWASHER Tested unit, is functioning fine, customer said panel should have been shipped to us, wants panel changed, ordering ; ordrng 1 W10804120 (cntrl-elec),
Paul H.
WDF520PADM7 WHIRLPOOL DISHWASHER Check gasket, good, checked dispenser seal, good, checked valve, good, no apparent damage to units fill or drain hose, everything checks fine, issue was probably installation related.; Job Cmpltd
Paul H.
WRF555SDHV01 WHIRLPOOL REFRIGERATOR CC of high pitch noise at all times, not hearing it at present, put ear in various locations, unable to find issue, running correctly, no unusual sounds present, asked customer to recorded if persists ; Job Cmpltd,
Paul H.
KRFC704FBS00 WHIRLPOOL REFRIGERATOR When we arrived RC fan and water valves not working, just replaced cover, fan, and harness, checked all connections, all look good, reseated any way, power cycled, ran RC fan test, still not blowing, checked main board connections, one loose, corrected, op test ok.; Job Cmpltd
Chad P.
WTW8240YW0 WHIRLPOOL WASHER Found tub assy did not come with pump inlet cover. Cannot access as basket cannot be removed. Need to order. Unit is still working. Cust is very understanding. ; ordrng 2 WP8533928 (SCREW)s and 1 WPW10222008 (COVER, PUMP INLET)
Jeff M.
GDWT368V55SS GE DISHWASHER The unit it’s not filling up with water the water valve is receiving power but it is not opening needs water valve; ordrng 1 WD15X10014 (water valve
Jeff M.
110.680022010 kenmore dryer Idler pulley was bad installed truck stock police unit tested good; used 1 279640 (PULLEY-IDLER) from stock
Corina B.
WDT790SAYB0 WHIRLPOOL DISHWASHER CC that the unit does not wash and the wheels on the bottom rack keep falling off. Removed the front panel ohmed out the motor 0 ohms. Checked the voltage to the motor on control 120 volts. Will need a new pump and motor and lower rack wheels. Called SM to order the parts. ; ordrng 4 W10195416V (wheel)s and 1 WPW10482502 (pump&motor), schdld next appmnt for 2/5 MON
Corina B.
WFG505M0BS3 WHIRLPOOL RANGE Replaced the parts listed. The top of the unit is and the the left side corner is scratched. The cover the the control has a sharp point where a cust can cut their fingers. ordrng 1 W10588614 (cover-rear) and 1 W10873109 (END CAP) and 1 WPW10527866 (cooktop), schdld next appmnt for 2/5 MON
Dan H.
KSSS36QDW04 KITCHENAID REFRIGERATOR installed heat exchanger and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with oz of r134a, good frost pattern, 7op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) Job Cmpltd,
Tim G.
NTW4516FW2 WHIRLPOOL WASHER Complaint that the unit is not cycling properly. Checked and found the drain hose going into a bucket on the floor. Advised the customer that they will need to contact a licensed plumber to install and standpipe. Checked unit errors and found a stored F8E1 long or no fill. Checked the inlet valves and found good (problem is most likely the drain hose). Tested the unit is a bulky deep water wash cycle and found unit to fill and drain at the same time causing the error and causing the trouble the customer is having. ; Job Cmpltd
Jeff M.
FRSH6KR5JB frigidaire refrigerator Water valve was leaking water I shut the valve off it needs replaced est only; ordrng 1 242252702 (valve),
Corina B.
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR CC that the lights will work, then go out for a couple of days. Plugged unit in. Lights turned on, unit is at lowes. Will need a new led power supply. Called SM to order part. ; ordrng 1 W10830288 (cntrl-elec), schdld next appmnt for 2/5 MON
Tim G.
WDF310PAAW3 WHIRLPOOL DISHWASHER Complaint that the unit is making abnormal sound and not filling. Checked the float switch and found the stem stuck causing the valve not not get power. Corrected float and found unit still not filling. Checked power at valve and found 120vac present but the valve open. Replaced valve with a surplus W10872255 water valve from truck, op test good. ; Job Cmpltd
Tim G.
JFC2290VEM7 JENN-AIR REFRIGERATOR Complaint that the door seals are ripping. Checked and found the seals torn and needing replaced for the ff. Quoted the customer
Tim G.
JDB8200AWS0 JENN-AIR DISHWASHER Checked unit and found leaking from the valve. Tightened connection, op test good. Tech placed water migration mat down and advised the customer to watch. Job Cmpltd
Robert A.
MAYTAG WASHER MVWX655DW1 Found 120vac at c/b, unable to get into diagnostics, unit will not turn on, needs c/b; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 2/2 FRI
Robert A.
FRIGIDAIRE RANGE FEFLM605DCD Cc temp off by 100 deg, checked sensor, good, set bake, let unit preheat, temp within 5 of setting, op test ok; , Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDC10FXSS2 Found door gsaket torn, needs gasket; ordrng 1 W10300924V (DOOR GASKET) and 1 WPW10503548 (CLIP), schdld next appmnt for 2/2 FRI !,
Chad P.
WED85HEFC0 whirlpool dryer Installed control. Ran timed dry. Op test okay. ; Job Cmpltd
Chad P.
VAW3584GW0 crosley washer Found hot water turned off and unit set to hot water. Turned hot water on and ran normal wash. Op test ok. Advised faucet was leaking when hot water was turned on and to have a plumber correct that issue. ; Job Cmpltd
Chad P.
MDB4409PAS0 whirlpool dishwasher Found fill valve cracked again. Needs replaced. ; ordrng 1 W10872255 (FILL VALVE),
Paul H.
AGR6303MFS0 amana range Nobs were melted, called Techline, spoke with Tebor, issue appears to be from broiling with door open or bad knobs, checked items on Techline side, had me verify gasket, no gaps on inner glass, all checks fine, per Techline all good, ordering knobs as courtesy, no return visit necessary.; ordrng 4 W11117407 (KNOB)s,
Paul H.
WZF79R20DW00 whirlpool freezer Beeps repeatedly as if door is open, appears door liner sits too low, not defeating switch properly, ordering door; ordrng 1 W10747004 (dor-fmd)
Corina B.
WRV986FDEM01 KITCHENAID REFRIGERATOR Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 6oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd
Tim G.
WRS325SDHW0 WHIRLPOOL REFRIGERATOR Complaint that when the icemaker calls for water the ice maker doesn’t fill and the water leaks all over the fz section. Checked and found the fill tub not in place (see pic). Corrected (see pic) and cycle the ice maker, op test good. Customer also stated they could not remove the top fz shelf. Checked and found the glass was not aligned. Corrected glass, op test good. ; Job Cmpltd
Tim G.
WTW5000DW1 WHIRLPOOL WASHER Customers complaint is that the unit is not operating correctly (the water levels are not reaching the correct levels) customer states she has to add buckets of water to fulfill the water level. Customer called a management whirlpool rep Named Michael Alfaro with the tech in the home. Tech spoke to rep and advised there was no diagnoses yet. Rep advised tech to call back when unit has been diagnosed. Checked the unit errors and found a F5E2 lid lock fault, F7E1 basket speed sensor fault, and F7E7 motor unable to reach target rpm. Tested the lid lock and found faulty tech also used step 9 in diagnostics and found no response from the tachometer. Unit will need a new lid lock and actuator. Tested unit in a bulky cycle and found to begin filling then stop and the sensing light flashed. Unit will also needs a main control. Spoke to Michael and advised all parts needed. Sr# 7720894116 per Michael the unit will be replaced. ; Job Cmpltd,
Jeff M.
NTW4600YQ1 amana washer The suspension is worn out needs a new suspension; ordrng 1 W10780048 (SUSPENSION
Jeff M.
WRS321SDHZ00 whirlpool refrigerator Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
XXXXX frigidaire range I looked for the ms can’t find it. Cust refuse to pay;
Jeff M.
WRS325FDAW whirlpool refrigerator Installed new part unit op tested good. The freezer led is not working also needs the led for that side ; ordrng 1 WPW10515057 (FREZOR LED)
Corina B.
KEBS207SSS04 KITCHENAID RANGE Replaced the bake element. Heated oven to 350. Optest ok; Job Cmpltd
Corina B.
WTW8040DW2 WHIRLPOOL WASHER Replaced the control. Ran a calibration. Checked drain pump, clear. 1-2 tablespoons of detergent and 6-8 bath towels equals 1 load. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd
Paul H.
WED90HEFW0 whirlpool dryer Rattle from blower housing, seal and panel not lining up right, ordering ; ordrng 1 W10211899 (seal) and 1 W10211901 (cover) and 1 WP697770 (seal),
Paul H.
KSRG22FKBT01 kitchenaid refrigerator Replace ice maker, cycled, op test ok.
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM03 Installed frz door, op test ok; Job Cmpltd,
Macaulay G.
WHIRLPOOL COOK TOP Attempted to replace burners that were order, but the screws are seized up inside two of them. Office to order orfice holders and screw. Tech that returns will need to drill out old screw heads to remove.; ordrng 4 WP400021 (SCREWS)s and 2 WP7527P003-60 (ORFICE HOLDER)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/23 FRI 8-11,
Chad P.
WRT311FZDT00 whirlpool refrigerator Found temps around 10-15 in freezer. Cust wants ice cream more solid. Adjusted temp settings. Advised to keep ice cream in the path of the air from the fan to keep it colder. All other operations check good. Op test ok. ; Job Cmpltd,
Paul H.
MVWX655DW1 maytag washer Issue is control related, will run for 5-6 hours, ordering ; ordrng 1 W11116592 (CONTROL)
Paul H.
AMV2307PFS0 amana microwave Replace door locks as fuse,open doors and close,heat up a boil of water,opt test good; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
Paul H.
MVWX655DW1 maytag washer Tested unit in a manual spin, a bit of excess vibration, seems to have open space under floor, amount of vibration normal for unit and installation. Recommended anti-vibration pads; Job Cmpltd
Corina B.
MDB8959SFZ4 WHIRLPOOL DISHWASHER Replaced the parts listed. Did not run unit, it is not installed. ; Job Cmpltd
Chad P.
KDFE204EBL0 kitchenaid dishwasher , Installed disp. Op test ok. ; Job Cmpltd,
Chad P.
MVWC6ESWW1 maytag washer Found atc switch open. Replaced and ran normal wash and drain spin. Op test ok.
Jeff M.
WFW75HEFW whirlpool washer Customers calling Home Depot he does not want it fixed he wants it replaced estimate only he will call us if he needs the parts ordered. When the machine was delivered and had ice in it the bottom half of the unit it was frozen. The unit needs a new pump lock pressure sensor; ordrng 1 WPW10443885 (LOCK) and 1 WPW10448876 (SENSOR) and 1 WPW10605427 (PUMP)
Macaulay G.
WHIRLPOOL DISHWASHER WDT720PADM1 Replaced drain hose and sump assembly. Tested ok. Increased amount of pressure to spray arms and allowed change between spray arms. ; Job Cmpltd,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 David from whirlpool tech line instructed to replace ice maker water line. Office to order inlet line.; ordrng 1 67006317 (tube-water), schdld next appmnt for 2/2 FRI !,
Macaulay G.
MAYTAG DISHWASHER MDB8969SDE0 Bearing falling out of track rails. Wheels falling off of bottom rack. Office to order left and right tracks, and four rack wheels.; ordrng 4 W10195416V (dish rack wheel)s and 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 2/2 FRI 8-11,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRF540CWHW00 Ice maker not advancing to dispense ice or turn on heater to loosen ice. Office to order ice maker.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 2/2 FRI 11-2,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Removed Freon, Replaced drier and ff evap, evacuated System to 30”. Held for 10 min. Recharge 5.5 oz Freon. Monitored, closed system. Pressure seemed high on freezer evap. If customer calls back, office to pre Id a three way valve..; Job Cmpltd,
Brian B.
MAYTAG REFRIGERATOR MFI2569YEM0 Machine still not working. Display is flashing all 888 when any pad is pressed. Called whirl TL, Mark, 7721147774. He said to ohm out the j1 connector on UI back to main board to make sure yellow and black communication wires are intact. If those ohm out good , will have to replace main board. Wires Ohmed out good. Advised customer that we will order main board and he will be credited for other parts that are not needed. Office to order part. ....... BJ ONLY for return ......; ordrng 1 WPW10312695 (MAIN BOARD 10867), schdld next appmnt for 1/30 TUE !,
Brian B.
MAYTAG WASHER MVWX655DW0 Replaced motor. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd,
Corina B.
KDPE234GPS0 KITCHENAID DISHWASHER CC that the dishes are still wet. Ran diag, no codes. Ran calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Unit is not secured and leveled and advised them to level the unit and secure the dishwasher to the side cabinets. Raised the drain hose above the sink. Optest ok. ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM03 nstalled frz door, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Installed left ff door, op test ok ; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WFG540H0ES1 Cc knobs too easy to turn on, knob can be bumped and it turns on, all valves work the same, cust states that the whole manifold has ben changed, but valves work the same, unit working as designed, cust upset that valves are too easy to bunp and turn on, cust not comfortable with unit, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW1 Installed suspension, op test ok Ofr1606002378; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDTE334GPS0 Replaced adjusters, op test okOfr 1606002377; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT970SAHV0 Installed sump asm, op test okOfr1606002374; Job Cmpltd,
Dan H.
KDFE104DWH WHIRLPOOL DISHWASHER Customer complaint that unit is not starting, customer pressed start button once control panel woke up but customer never selected start again to start unit, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd
Corina B.
SF368LEPQ2 WHIRLPOOL RANGE Replaced the parts listed. Optest ng. Checked the gas valve open. Will need a new gas valve. Advised cust once we remove the gas line we are not allowed to use the same gas line. That the gas line will need to be replaced. Called SM to order part. ; ordrng 1 WPW10293048 (valve-gas)
Paul H.
WRX735SDBM00 whirlpool refrigerator Cooling was in off position, powered up, evaporator in the upper 60s when powered up, waited for ten minutes, took temp again, dropped ten degrees, but no real frost pattern developing, compressor is running and heating up, tapped system, 40psi, inefficient compressor
Jeff M.
KDPE234GPS0 kitchenaid dishwasher Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WDT710PAHB0 whirlpool dishwasher The wrong part was ordered. I have the wheels. The stops are what should’ve been ordered. Cust can install ; ordrng 2 WP8565925 (STOPS)s
Jeff M.
MDB8959SFZ4 maytag dishwasher , Installed new part unit op tested good ; Job Cmpltd
Eric M.
KBFS20EVMS1 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, tapped the system, found at 35psi, compressor has seized, unit needs new compressor, ran entitlement compressor is covered under 10 year extended warranty; ordrng 1 W10160407 (compressor), schdld next appmnt for 2/1 THU
Dan H.
MDB7749AWW2 MAYTAG DISHWASHER Customer complaint that not all cycles are working, found several keys on user interface unresponsive, found silver migration in user interface ribbon cable, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 2/1 THU
Corina B.
KMHS120ESS5 WHIRLPOOL MICROWAVE CC the the UI says open/close door. Replaced the door cams from t/s. Optest ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER CC that the unit is not going there the cycles. Ran diag no codes. Started a cycle, filled then drained. Removed the front panel ohmed out the pump 0 ohms control has 120 volts going to the pump and motor. Will need a pump and motor. Cust does not want to repair
Chad P.
WED4815EW whirlpool dryer urned on power and attached vent. Op test ok. ; Job Cmpltd,
Chad P.
MVWC425BW0 maytag washer Arrived at house and called Anthony. He said unit was taken care of and service wasn’t needed at this time. He will call the office if we need to return.
Chad P.
KUDS01FLSS6 kitchenaid dishwasher Installed parts listed. Op test no good. Door will not close. Reinstalled old gasket. Door now closing but old gasket had water leaking around it. Unable to locate different gasket. Spoke with Sm. He will email Marcone to see if they have a resolution.
Paul H.
KRFC704FBS00 whirlpool refrigerator Replaced Evap cover, cleared all frost, replaced control, followed instructions in pointer, should correct issue.; Job Cmpltd
Jeff M.
WRF560SMYB05 whirlpool refrigerator Installed new part unit op tested good. I waited I could not hear any noise coming from the fridge; Job Cmpltd,
Chad P.
FGHD2433KB1 frigidaire dishwasher Found both springs damaged and one link broken. Advised both links should be replaced at the same time.
Chad P.
MDB4949SDM3 maytag dishwasher Found wiring harness very tight and backed connector out of fill valve. Corrected wiring and reset connection. Op test ok. ; Job Cmpltd,
Paul H.
NTW4516FW1 amana washer Ran unit on rinse and spin with 6large towels, unable to produce noise, adjusted level, op test ok.; Job Cmpltd,
Paul H.
WRS571CIDM01 whirlpool refrigerator Auger coupler has broken, has caused subsequent damage to chute and container, ordering all three; ordrng 1 W11109888 (ICE CONTAINER) and 1 WP2220458 (coupling) and 1 WPW10293211 (chute)
Jeff M.
AER5630BAS0 amana range The control was damaged. Also the safety cover for the terminal block is missing; ordrng 1 WPW10326122 (COVER) and 1 WPW10626966 (CONTROL )
Jeff M.
WFW8540FW1 whirlpool washer Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WTW5840BC0 whirlpool washer Do unit will not drain pump froze installed new pump unit test good; used 1 WPW10276397 (PUMP ASM, DRAIN)
Robert A.
WHIRLPOOL DISHWASHER WDF110PABB5 Found start light will just blink, reset door switch connections, unit working, ran diagnostics, 5-1 door switch, stuck or loose connection, watched cycle, good, op test okNote need to rn hot water in sink before starting unit; Job Cmpltd,
Robert A.
JENN-AIR REFRIGERATOR JFC2089HES Checked temps, good, ran diagnostics, showes good, checked door seals, good, reset defrost and temp settings, working correct at this time, op test ok; Job Cmpltd,
Robert A.
KITCHENAID WALL OVEN KODE500ESS02 , Installed ui, manager and power bd, op test ok; Job Cmpltd,
Corina B.
WMH31017FS0 WHIRLPOOL MICROWAVE Replaced the door switches. Optest ok. ; Job Cmpltd
Corina B.
KSSS48QMX00 KITCHENAID REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd
Dan H.
KDRP467KSS09 KITCHENAID RANGE Customer complaint that display went blank and now oven is not working, confirmed, found control panel thermal fuse open, jumped out, display lit, unit needs new thermal fuse; ordrng 1 WPW10017820 (thrmst-fix), schdld next appmnt for 2/2 FRI
Dan H.
WDT920SADM3 WHIRLPOOL DISHWASHER Customer complaint that unit is not filling, started normal wash cycle, no water entered unit, fill valve is recieving 120vac, installed new valve, op test good ; Job Cmpltd
Dan H.
WGG745S0FS02 WHIRLPOOL RANGE Customer complaint that ovens are not heating up, started bake for 350 degrees in upper and lower oven, neither oven lit, found switch on regulator in off position, turned on , both oven burners lit, op test good ; Job Cmpltd
Chad P.
DU1055XTPS4 whirlpool dishwasher Installed fill valve. Op test ok. ; Job Cmpltd,
Brian B.
WHIRLPOOL RANGE GAS WFG515S0ES0 , Intermittant spark ignition. Replaced spark board and spark harness that was pre id’d. Also, had to replace bake Ignitor as rod was bent and bracket warped. Tested oven at 350. Op test ok.; used 1 WP9758079 from stock, Job Cmpltd,
Chad P.
WMH53520CW5 whirlpool microwave , Installed bulb. Op test ok. ; Job Cmpltd,
Chad P.
WED99HEDW0 whirlpool dryer , Cc that unit is intermittently drying completely and they are getting a high pitched noise. Ran timed dry. Unit is heating. Removed unit and checked cleaning. Unit is clean but tech went over it with a vac again. Tech did hear high pitches noise while working on unit but it was unplugged at this time. Increased dryness level setting. Advised to use as normal. Op test ok. ; Job Cmpltd,
Macaulay G.
AMANA DRYER NGD4655EW2 Tested dryer. Found that gas is not being released in order to ignite. Coils have already been replaced. Office to order gas valve assembly. ; ordrng 1 279923 (valve,gas), schdld next appmnt for 2/2 FRI 2-5
Paul H.
MVWX655DW1 maytag washer Gear case and shifter,and cam,clicking when slowing down,after testing unable to determine if cam or shaft is stripped or shifter is sticking,ordering all three ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE )
Paul H.
GTS22WCMARBB ge refrigerator Replace thermostat,and the heater def asm was broken and we have to re order it ,pls schedule customer on a cancellation if possible I’m going to re order the heater def asm; ordrng 1 WR51X10038
Jeff M.
WFW9050XW00 whirlpool washer The unit lock is getting power but not working. Needs a new lock; ordrng 1 WPW10253483 (LOCK),
Dan H.
NTW4516FW2 AMANA WASHER Customer complaint that unit gets stuck in sensing cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, cancelled and repeated, same results, unit is operating as designed ; Job Cmpltd
Dan H.
WDT720PADB3 WHIRLPOOL DISHWASHER Installed new upper rack wheels, op test good ; Job Cmpltd
Dan H.
MDE6400AYW MAYTAG DRYER Installed new belt, op test good ; Job Cmpltd
Corina B.
KEBS208SWH04 KITCHENAID RANGE Replaced the control and the UI. Heated ovens to 350*. Optest ng. Top oven will not heat. Checked the oven sensor, 1080 ohms, the bake element is good. Will need a new control. Called SM to order parts. ; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10119142 (cntrl-elec), schdld next appmnt for 1/31 WED
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the wheels. Will need a stopper. Cust can install part. Optest ok; ordrng 1 WP8565925 (stop)
Brian B.
JENN-AIR WALL OVEN JJW2730WS02 , CC that oven will be on for a while and then shut down. Ran diag, f1e1 code, per tech sheet and TL, check for 14v dc on j4 connector of console and p6 on app man board. 14v present on both. Per tech sheet, replaced console. Office to order. Part is still under a 5 year warr. Customer to pay sc and labor. Paid dep.; ordrng 1 W10617330 (panl-cntrl), schdld next appmnt for 2/1 THU !,
Dan H.
WTW7300DW1 WHIRLPOOL WASHER Installed new control, op test good ; Job Cmpltd
Macaulay G.
KITCHENAID REFRIGERATOR KRFF302EBS00 Replaced icemaker and tested. Filled ok. Instructed customer to dispose of all ice after 24 hours. ; Job Cmpltd,
Brian B.
KITCHENAID REFRIGERATOR KRFF507ESS01 Found ff evap iced up . Removed cover and used steamer to clear ice. Replaced thermister with plastic thermister from t/s. Used silicone to seal connectors. Reassembled, op Test Ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
Macaulay G.
ROPER WASHER RTW4516FW1 Replaced main control board. Calibrated unit. Tested and locked ok. Ran through cycle to make sure all functions were ok. Everything is operational.; Job Cmpltd,
Corina B.
PFS22MISBWW GE REFRIGERATOR CC that the temp is fluctuating. Ff 39 fz 5 temp. Checked the thermistor out of range. Replaced the thermistor from t/s. Optest ok; used 2 W10902214 (THERMISTOR) Job Cmpltd,
Paul H.
MMV6186WS0 maytag micro oven Customer concerned about lack of “grille” on top trim, looked up part, image shows same design, unable to change design. Explained to customer.; Job Cmpltd
Dan H.
WFG505M0BS0 WHIRLPOOL RANGE Customer complaint that oven is not lighting, customer started bake for 350 degrees, found gas turned off to unit, turned gas on, burner lit right up, turned of and repeated, burner did not light, found oven temperature sensor wire chewed through, repaired wire, same results, found gas valve open, 7nit needs new gas valve and ignitor ; ordrng 1 W10918546 (igntr-oven) and 1 WP98014893 (valve-gas), schdld next appmnt for 2/1 THU
Paul H.
FFHS2622MSJ frigidaire refrigerator Replaced freezer gasket, steamed out drain, ; Job Cmpltd,
Jeff M.
MVWC565FW0 maytag washer Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MEDB835DW0 maytag dryer It’s on the outlet height limit thermal fuse open. Customer will buy and install parts. He had the machine disassembled very easy to test everything.
Macaulay G.
KITCHENAID REFRIGERATOR WRV986FDEM01 Found ice machine in bottom freezer was in off position. Instructed customer on proper operation of unit.; Job Cmpltd,
Macaulay G.
KITCHENAID REFRIGERATOR WRV986FDEM01 Found ice machine in bottom freezer was in off position. Instructed customer on proper operation of unit.; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDF520PADM7 Ran unit, found wash motor trying to start, checked power at c/b, constant 120vac, disconnected motor at control, found that 120vac is sent to motor for 1sec, then drops as low as 88vac, needs controlCust to contact wpl for new authCust to let us know; ordrng 1 W10906426 (CONTROL178.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/1 THU !,
Corina B.
EWMGD65HSS2 ELECTROLUX DRYER Replaced the parts listed. Optest ok. ; Job Cmpltd
Dan H.
PFS22SISBSS GE REFRIGERATOR Customer complaint that fresh food section doors pop open, confirmed, found door latch on door gasket assembly broken on both left and right doors, unit needs both left and right door gasket assemblies, customer does not want repair at this time
Tim G.
MVWB835DW2 MAYTAG WASHER Checked unit and found needing a suspension kit (2 of 4 broken). Ordering suspension kit.; ordrng 1 W11130356 (SUSPENSION), schdld next appmnt for 2/1 THU
Tim G.
WED49STBW1 WHIRLPOOL DRYER Tech found not find unit and found that its a dryer not a washer and that the serial number matches. 240vac hookup not available so Tech checked all heating components and thermal devices. All checked good which indicates the customer may have had a home electrical issue or venting issue. ; Job Cmpltd
Chad P.
WZF34X16DW whirlpool freezer Unit is running and cooling but not freezing. Has been lugged in for almost 24 hrs. Cabinet is rusting and over all condition is fair. Evap not frosting. Low heat on high side. Low side leak. Needs evap and drier replaced. Big job. 3 job count. Tech did not reschedule as office need to submit and see if there is auth for the repair. ; ordrng 1 W10858281 (EVAP) and 1 WPW10143759 (DRIER),
Chad P.
WRF736SDAM10 whirlpool refrigerator Found top of evap still not defrosting completely and getting into fan blade. Needs fan w/ harness assy replaced. ; ordrng 1 WPW10514110 (FAN W/ HARNESS),
Chad P.
WDF560SAFM2 whirlpool dishwasher Found inner door liner, control panel and tub/frame damaged. Needs all replaced. Big job. 3 job count. ; ordrng 1 W10874377 (CONSOLE) and 1 W10908291 (INNER DOOR) and 1 WPW10681507 (TUB ASSY)
Chad P.
WMH53520CS7 whirlpool micro oven Found unit displaying sensor fault. Reset power and sensor connection. Op test no good. Sensor checks good however could be load failure. Needs control and sensor replaced at the same time. ; ordrng 1 W10536989 (thermistor) and 1 W11182110 (CONTROL),
Paul H.
WED7300DW1 whirlpool dryer Replaced motor and blower, ran unit, heating properly now, op test ok.; Job Cmpltd
Paul H.
AGR5330BAS3 amana range The safety regulator wasn’t on not allowing gas to the oven,turn it on,preheated to 350,all good ; Job Cmpltd
Jeff M.
JDB1250AWB jennaire dishwasher The user interface certain buttons are not working other buttons are. The unit needs a new ui; ordrng 1 6-919765 (panel-con),
Brian B.
WHIRLPOOL DISHWASHER MDB4949SDM3 No response from panel. Checked power at terminal block. No voltage. Pulled machine out, found cord out of receptacle. Plugged in, ran test cycle. Op test ok.; , Job Cmpltd,
Robert A.
WHIRLPOOL MICROWAVE WMH32519FT1 Found door switches bad, replaced, op test ok; Job Cmpltd,
Macaulay G.
WHIRLPOOL MICROWAVE WMH73521CS6 Installed new door. Still does not function. Called tech line and spoke with Andrew. He instructed me to take door apart to look for loose connections. Reseated all connections. Still did not work. Office to order door. Also need return label for doors to be sent back order instructions to be thrown away.; ordrng 1 W10860356 (door/mw),
Macaulay G.
WHIRLPOOL RANGE MER6751AAB Customer informed that a friend had used a thermometer to check the temperature and that it was not heating properly. Heated to 350. Element heating properly and receiving 240 vac. Oven not reaching desired temperature. Thermostat not within resistance reading. Oven control panel not responsive to all keys. Office to order thermostat, oven control board, and overlay.; ordrng 1 12001656 (sensor,ovn) and 1 W10769079 (cntrl-elec) and 1 WP74009994 (overlay- h), schdld next appmnt for 2/1 THU !,
Macaulay G.
WHIRLPOOL OTR MICROWAVE WMH32519FB0 Replaced door switches with harness. Tested and heated ok.; Job Cmpltd
Macaulay G.
WHIRLPOOL WASHER WTW8500DC2 Called whirlpool tech line and informed of the work done on washer this far. Tech line instructed to order kit to resolve issue. Office to order kit.; ordrng 1 W11111464 (KIT),
Brian B.
KITCHENAID WALL OVEN COMBO KODE300ESS02 CC that oven lights do not shut off. Verified complaint. Ran diag, upper board not seeing upper switch close. Ohmed out wiring from switch to board. Wiring and switch are good. Reset connector, when connector on board is moved, lights go out. Loose connection on board. Will need new upper appliance manager board. Office to order.; ordrng 1 W11179310 (CONTROL BOARD), schdld next appmnt for 2/2 FRI
Robert A.
WHIRLPOOL MICROWAVE WMH32519FT1 Found door switches bad, replaced, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW8500BW0 Cut off rotor, replaced bearings/ shaft asm, installed rotor, stator, and himge asm, ran test cycle, op test ok; Job Cmpltd,
Tim G.
MFI2570FEZ01 MAYTAG REFRIGERATOR Installed new door, op test good ; Job Cmpltd,
Paul H.
WRF989SDAE01 whirlpool refrigerator Replaced all parts ordered, good seal, op test ok.; Job Cmpltd
Jeff M.
WDT720PADM2 whirlpool dishwasher Cabinet seal is missing from the dishwasher looks very tacky you can see insulation all way around the dishwasher.; ordrng 1 W10864081 (SEAL),
Jeff M.
WDT780SAEM1 whirlpool dishwasher Reassembled the parts on the dishwasher unit tested good customer wants me to order a seal for his fridge he can install ; ordrng 1 WPW10714545 (SEAL)
Jeff M.
WFG520S0FS0 whirlpool range Installed new part unit op tested good ; Job Cmpltd
Corina B.
MDB7601AWB MAYTAG DISHWASHER Replaced the control and UI. Optest ok. ; Job Cmpltd
Dan H.
WDT710PAYM6 WHIRLPOOL DISHWASHER Control panel recieved just has buttons, no electronics, need to reorder user interface ; ordrng 1 WPW10629158 (housing-ui), schdld next appmnt for 2/2 FR
Dan H.
WMH31017FS0 WHIRLPOOL MICRO OVEN Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
Tim G.
WFE320M0ES1 WHIRLPOOL RANGE Installed new inner glass pane, op test good. ; Job Cmpltd
Corina B.
MEDC300XW0 MAYTAG DRYER CC that the dryer squeaks when running. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed front panel and oiled the support rollers. Optest ok. ; Job Cmpltd
Corina B.
MMV4205FZ3 MAYTAG MICRO OVEN Replaced the door switches. Optest ok. ; Job Cmpltd
Corina B.
KERS202BWH0 KITCHENAID RANGE CC that the oven overheats. Heated oven to 350*. Checked temps after 25 minutes of heating, 350. Advised cust on how to calibrate the oven from their baking results. Advised cust to not use the warming drawer for fabric or plastic items, it does get hot in that drawer. Optest ok. ; Job Cmpltd,
Corina B.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR CC that the water dispenser is leaking. Removed the top cover to the door checked the waterline to the dispenser, reattached the line. Still dripped. Removed the front cover to the control checked the waterline at the dispenser, reattached the waterline. Checked the vavle and it started to drip. Water started to drip after 5 minutes. Will need a new spigot and valve. Called SM to order part. ; ordrng 1 WP2305235 (spigot) and 1 WPW10279866 (valve-inlt), schdld next appmnt for 2/1 THU
Dan H.
FGF348KMB FRIGIDAIRE RANGE Customer complaint that oven is not heating and cooktop burners are not lighting, started bake for 350 degrees, found center and left rear ignitor ps not arcing, oven temperature after 20-25 minute preheat time at 352 degrees, unit needs new ignitors; ordrng 1 316536600 (ignitor assy lr) and 1 316536623 (ignitor,orifice tb), schdld next appmnt for 2/1 THU
Dan H.
WRT518SZFM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit never cooled, unit unplugged when tech arrived, plugged unit in, compressor started, evaporator fan is running, condenser fan is running, no frost pattern on evaporator, tapped the system on suction line, found in a 10” vacuum, added half charge, no change to frost pattern, unit is restricted, process stub is too short to access, unit needs compressor and drier; ordrng 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 2/1 THU
Dan H.
MVWX655DW1 MAYTAG WASHER Customer complaint of grease leaking from unit, found gear oil all over outside of gearcase and floor, unit needs new gearcase; ordrng 1 W11035751 (gearcase), schdld next appmnt for 1/31 WED
Tim G.
WRS965CIAH00 WHIRLPOOL REFRIGERATOR Customer installed new container and stated the ice is still not dispensing. Checked unit and found the motor to work but the coupling between the bin and motor was jumping. Checked and found the motor side of the coupling covered in ice causing the bit to not seat correctly causing the issue. Cleared ice and reinstalled bin, op test good. ; Job Cmpltd
Tim G.
JMW2430WW00 JENN-AIR MICRO OVEN COMBO Complaint that the unit is not heating. Tested unit using the magic cup and found no lights indicating the units mag is not emitting the microwaves. Set unit for a longer time and found the lights on the cup to light every so often not as constant as they should. Unit needs Mag and Inverter. Quoted customer for repair and they would like to speak with whirlpool before ordering parts. Customer supplied with the consumer line and they will let us know
Tim G.
GLDT690J00WW GE DISHWASHER Installed new inner door panel and tested, op test good no leak; Job Cmpltd
Macaulay G.
WHIRLPOOL WASHER WTW8500DC2 Called whirlpool tech line and informed of the work done on washer this far. Tech line instructed to order kit to resolve issue. Office to order kit.;
Tim G.
MVWB765FW0 MAYTAG WASHER Complaint that the unit is tangling the clothing during the wash cycle. Customer is using the deep water fill option. Checked the unit for errors and found none. Tested the unit in a bedding with a deep water fill cycle. Instructed customer on detergent usage and advised to use no more that 2tbls of detergent. Found the unit to fill correctly and found the cause of tangling to be when the unit first starts to agitate when the unit is only about 1/4 full of water. Unit working as designed. ; Job Cmpltd
Macaulay G.
WHIRLPOOL OTR MICROWAVE WMH32519FB0 , Replaced door switches with harness. Tested and heated ok.; Job Cmpltd, saved
Macaulay G.
AMANA MICRO OVEN AMV2307PFS0 Replaced door switches with harness. Tested and heated ok.; Job Cmpltd,
Brian B.
WHIRLPOOL WALL OVEN IBD350DS02 Replaced door front. Reinstalled door. Op test ok.; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT750SAHB0 Installed panel, front panel, and tub, op test okNote unit has not been installed; Job Cmpltd,
Corina B.
GTWN3000M2WS GE WASHER CC that the unit is leaking. Removed front panel started a normal load found the water is leaking threw the shaft. Will need a new shaft. Called SM to order part. ; ordrng 1 WH38X10017 (shaft & mode shifter), schdld next appmnt for 2/1 THU
Paul H.
DU1055XTVS8 whirlpool dishwasher Not washing, removed a ton of debris from sump, tested, moving water now, advised customer to run a cleaning cycle.; Job Cmpltd
Paul H.
MVWC425BW0 maytag washer Replace CNTRL elec,ran diagnostics test, tested fine.; Job Cmpltd,
Jeff M.
JES9860AAB jennaire range ndividual burners are not working and then eventually all the burners stopped working. I witnessed all four of the elements not turn on with The switch on high. Even if I switch the cartridges the switches would not allow the cartridges to power up. But if I fiddled with each individual switch they would start work. Needs new switches; ordrng 4 W11120791 (SWITCHES)s,
Jeff M.
WED8000BW0 whirlpool dryer The dryer had a lot of lint built up in the unit. It was a dryer fire. Cust cleaned the unit I gave them the vent cleaners number. I tested the heating element. It tested good;
Chad P.
WDT750SAHZ0 whirlpool dishwasher Ran unit on normal wash 2x. Unit filled and washed. Found unit using a flood safe hose. Advised to use as normal. If issues return replaced flood safe fill hose with a standard fill hose. ; Job Cmpltd
Macaulay G.
KITCHENAID DISHWASHER KDFE104DBL2 Replaced sump assembly and inlet valve. Tested ok. No leak. Washing optimally.; Job Cmpltd,
Brian B.
JENN-AIR RANGE DUEL FUEL JDS8850AAS Cc that oven will not heat up, ran Diagnostics and found stored code of F3-1 oven temp sensor. Replaced sensor ran oven test, unit is heating up nicely, op Test Ok ; used 1 12001656 (TEMP SEN LONG4483) from stock,, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW7300DW0 nstalled valve, op test ok; Job Cmpltd,