We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Manny
Job Details: 03/22/2023
"Cc unit rattling verified and blower wheel is rattling, Unit needs blower wheel; ordrng 1 W11327190 (wheel)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Willoughby, OH 44094
Jason N
Job Details: 03/22/2023
Installed timer and knob. Operation test good.
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PRB00
Near Mentor, OH 44060
Jason N
Job Details: 03/22/2023
"Cc unit has no display Confirmed no display but button functions work, and tones are heard. Power cycled unit, no good, no display. Unit will need microcomputer replaced. Part (8303883) is discontinued. Unable to repair unit."
We serviced a
KITCHENAID RANGE GAS
Model KFGD500EWH04
Near North Royalton, OH 44133
David R
Job Details: 03/22/2023
"Cc unit bottom oven not heating up correctly. Found old ignitor will not cycle back on. Not enough amps. Replaced from t/s. Ram bottom oven at 350*, good, cycling. Tested top oven to make sure, good. All components working. Op Test Ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXR2
Near Avon Lake, OH 44012
Marie V
Job Details: 03/22/2023
"Cc that the unit stopped working and it shows an error code. Confirmed, ran diag found error code F6e1 communication error between control and panel, f5e2 lock failure. Unit will need controls and panel. Control panel is discontinued. ; ordrng 1 W10388439 (Panel discontinued) and 1 W10427967 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/22/2023
"CC that there is no ice. Confirmed. Cycled the icemaker, Found the valve humming. the water is turned off. Turned water on the filter housing is leaking water due to a generic filter. Will need a new housing. The cover is missing for the filter. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a filter housing, cover and cap; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B (Button) and 1 WP2260518B (Cap)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Lakewood, OH 44107
Manny
Job Details: 03/22/2023
"Cc unit not drying properly and no sound, verified and no sound, set unit to normal dry and unit heating properly, let unit running and checked outside damper and looks crushed and flap no opening all the way preventing the air flow and vent on the back of the unit was coiled up and lots of 45 degrees bends, pulled the damper a little to get better airflow, but advise customer that it needs to be replaced, as for the sound unit needs the console customer will contact wpl and see if he gets a concession for the console replacement; ordrng 1 W11413567 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Mentor, OH 44060
Jason N
Job Details: 03/22/2023
Installed door gasket. Ran bake test to 350 degrees. Observed for air leakage from door. Did not see any moisture escaping from door. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Westlake, OH 44145
Manny
Job Details: 03/22/2023
"Cc unit not making ice, verify and icemaker stuck in a cycle, replace icemaker no operational, check voltage to icemaker and only 13 volts, check voltage at control and only 89 volts from control to icemaker, unit needs control and ice door; ordrng 1 W11088499 (cntrl-elec) and 1 W10838126 (door-ice)"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW1
Near Grafton, OH 44044
David R
Job Details: 03/22/2023
"Replaced UI, main control, blower heater. Stil getting F4E4 error. Went through diagnostics. Found no continuity in harness, tech sheet says to replace upper harness. Ordering ; ordrng 1 W11349135 (Upper harness)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near South Euclid, OH 44121
Corina B
Job Details: 03/22/2023
CC that the unit is not lighting. Confirmed. Found the door switch is broken. Replaced the door switch. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FH05
Near North Olmsted, OH 44070
Marie V
Job Details: 03/22/2023
"Replaced burner. Tested burner, op test ok"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WP01
Near Westlake, OH 44145
Marie V
Job Details: 03/22/2023
"Cc that unit is sparking. Confirmed. Removed magnetron and founf waveguide is damaged, took pics, unit cant be repair. Brought new part for return, NEW PART WAS NEVER OPENED. Will refund cust"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/22/2023
"Cc that the unit is not heating. Confirmed, found heater open, getting 241V. Unit will need new heater assembly. Cust will call back if he wants to continue ; ordrng 1 DC97-14486D (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Diamond, OH 44412
Brian M
Job Details: 03/22/2023
"Cc unit still not cooling Ran several test found evap frosted normal, bin has full bin of ice Lower section of fridge deli drawer about 34 degrees upper at 40 Ran fan test unit pushing about 25 degree air to upper fridge when damper opens Suspect issue with control or fan ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Rootstown, OH 44272
Brian M
Job Details: 03/22/2023
Cc of noise found idler damage Replaced using truck stock OP Test Ok ; used 1 4392067 ( DRYER REPAIR KIT (do not order)) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/22/2023
"Took unit apart and replace bellow,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Painesville, OH 44077
Dan H
Job Details: 03/22/2023
"Customer complaint that unit is not starting just blinking lights, unit was paused, unpaused, unit continued cycle, ran diagnostics no error codes found, unit completed cycle, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WALL OVEN
Model KOCE900HBS02
Near Ashtabula, OH 44004
Dan H
Job Details: 03/22/2023
"Installed new user interface, op test no good , f6e9 error keeps popping up now, unit needs new control; ordrng 1 W11294388 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/22/2023
"Unit not agitating Found motor overheating but ohm winding are correct also shifter and capacitor are good found service pointer on harness but customer calling whirlpool for coverage do not order part till we hear back ; ordrng 1 W11590868 (Harness) and 1 W11026785 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Beachwood, OH 44122
Joe O
Job Details: 03/22/2023
"Cc: not running, beepingCustomer stated the unit was flashing h2o on the display. H2O on machine indicates unit senses no water in unit. Ran test cycle. Unit filling, washing. Canceled. Ran test cycle again. Unit flashed h2o. Found pressure switch plugged. Rinsed, tested. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ravenna, OH 44266
Brian M
Job Details: 03/22/2023
Cc unit no powering on Ran several test Spoke to BJ found that motor is bad Needs motor ; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW2
Near Ashtabula, OH 44004
Dan H
Job Details: 03/22/2023
"Customer complaint of squealing noise, customer started normal dry cycle with load of towels, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/22/2023
Cc unit leaking Found unit leaking from 2 places Soap dispenser and bellow has a rip in it According to service bulletins it is recommended to replace control and bellow together And needs dispenser ; ordrng 1 W11314648 (bellow) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 W11322901 (cntrl-elec) and 1 W11524103 (Drawer)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 03/22/2023
"Cc: not heating, squealingFound unit is heating, found venting plugged up. Advised customer to get venting cleaned. Found rollers worn. Rear roller wire through shaft. Needs dryer repair kit and shaft; ordrng 1 WPW10359272 (shaft) and 1 4392067 (dryer repair kit)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Grafton, OH 44044
Gabriel P
Job Details: 03/22/2023
Replace gearcase and other parts opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Geneva, OH 44041
Dan H
Job Details: 03/22/2023
"Customer complaint that unit is leaking, ran diagnostics no error codes found, filled up tub, drained tub, no leaks found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Brooklyn, OH 44144
Manny
Job Details: 03/22/2023
"Cc unit making noise, verified and found pulley cover off and shredded, found pulley cover screws tread at the gear case stripped and screws wont stay, belt, pulley, motor and gear case need replacing f; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11087188 (shield) and 2 W11573574 (Cover screws)s and 1 W11481722 (Actuator)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burton, OH 44021
Brian M
Job Details: 03/22/2023
Cc unit keeps going out of balance Found suspension to be weak Advised on suspension replacement ; ordrng 1 W11130362 (suspension) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Rock Creek, OH 44084
Dan H
Job Details: 03/21/2023
"Customer complaint that unit is not filling up, started normal wash cycle, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair at this time; ordrng 1 WPW10605057 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGEF3045KFJ
Near Geneva, OH 44041
Dan H
Job Details: 03/21/2023
"Customer complaint that unit came on by itself, customer plugged unit in , unit started beeping and then flashed a f11(shorted keyboard)error code, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 5304495520 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Geneva, OH 44041
Dan H
Job Details: 03/21/2023
"Installed new control, op test no good , unit needs new moisture sensor and harness; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 03/21/2023
"Customer complaint that clothing is wrinkled, ran diagnostics no error codes found, suspension is good, ran drain and spin, spin speed is normal for unit, spin speed is not changeable, ran normal wash cycle, unit fills to normal water level and began agitating, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Marie V
Job Details: 03/21/2023
"Defrosted evaporator replaced control, panel, thermistor and harness. Op test okBrought cores for return."
We serviced a
MAYTAG DRYER
Model DG8000
Near Eastlake, OH 44095
Corina B
Job Details: 03/21/2023
"CC that there a burn marks on white clothes. Confirmed. Found the drum felt is worn. Will need new felt. ; ordrng 2 WP314820 (Seal)s and 1 WPY055980 (Adhesive), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPY055980 (HIGH TEMP ADHESIVE) from stock"
We serviced a
STILL NOT A MACH NOT A MACHINE
Model n/a
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
Acquired cylinder of compressed N gas
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ0
Near Chagrin Falls, OH 44022
Manny
Job Details: 03/21/2023
"Cc unit doing the same, verified and temps in ff 46, ran diagnostics and found evap fan not running, took apart good voltage to fan, if spin by hand fan comes on. Unit needs evap fan replaced. Fan on back order office to schedule next service appointment.; ordrng 1 W11455373 (Evap fan assembly)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Streetsboro, OH 44241
Joe O
Job Details: 03/21/2023
"Cc: not spinning out properly, bangingCustomer stated that on normal cycles the unit will bang against the sides and not spin out properly. They stated if the unit is put on drain and spin it will not bang against the sides and spins out better. Found no stored error codes. Ran auto test. Unit has good drain flow. Only banging found was drain hose on back of unit. Ran drain and spin. Unit very well balanced. Advised on adjusting loads during cycle. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 03/21/2023
Power trip correct issue also customer need to move unit cause door wouldnt open but found unit to big for her laundry size nothing I cant do to help
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44146
Corina B
Job Details: 03/21/2023
CC that the clothes do not come out dry. Confirmed. Checked outside vent. Found the vent is clogged. Found lint buildup at the start of the vent. Recommend dryer vent wizard to clean vent. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Lakewood, OH 44107
Manny
Job Details: 03/21/2023
"Replaced main control, ran bake test opt test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Perry, OH 44081
Dan H
Job Details: 03/21/2023
"Installed new door, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Bedford, OH 44146
David R
Job Details: 03/21/2023
Cc unit strike broken. Had surplus. Replaced. Tested. Good. All components working. Op Test Ok. ; used 1 W11457841 ( Strike) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI01ILWH6
Near Garrettsville, OH 44231
Brian M
Job Details: 03/21/2023
Cc unit not washing Found sump running Soap dispenser not functioning properly adding to much rinse aid Could be control or dispenser Dispenser and control is NLAAlso found upper left ui board missing a screw due control stripping out ; ordrng 1 8269996 (dispenser assy NLA) and 1 8564542 (electronic control) and 1 8564577 (panel-cntl)
We serviced a
WHIRLPOOL DRYER
Model LEB6300LW0
Near Euclid, OH 44123
Manny
Job Details: 03/21/2023
"Cc unit heats but will keep running without heat, verified and unit heating properly, all components checked out, vent is clean and unit heating properly, found wrinkles shield on, turned off wrinkle shield off and advise customer that if wrinkle shield is on the unit will tumble with minimal to no heat, to prevent wrinkles on the clothes unit is working properly at this time. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Bedford, OH 44146
David R
Job Details: 03/21/2023
"Cc unit taking 2-3 times for clothes to dry. Unit is heating and cycling. Airflow is good from back of unit. Found no airflow to outside vent, long vent, clogged. Customer to have vent cleaned. Unit itself test good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 03/21/2023
"Cc: not allowing selections, not startingFound error codes f5e1(lid switch fault-lid is up) f2e1(stuck key). Needs latch; ordrng 1 W10810403 (lid lock assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Mentor, OH 44060
Joe O
Job Details: 03/21/2023
"Cc: not cooling properlyFound temps in ff section at 39 degrees, freezer at 10 degrees. Found compressor excessively loud. Compressor sitting off for a while. Will not start, just buzzing. Needs compressor and couplers. ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506635 (Coupler) and 1 W11506621 (Coupler)"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Mentor, OH 44060
Joe O
Job Details: 03/21/2023
"Cc: not spinning out clothesFound no stored error codes. Ran quick test cycle. Found unit has a strong drain. Ran drain and spin on high. Found unit will only spin at lower speeds. Ohmed out motor windings. All windings showing between 14 and 14.6 ohms. Needs controlCustomers house supply valve is still broke, took pic; ordrng 1 W11322884 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTDP490ED7WS
Near Elyria, OH 44035
Gabriel P
Job Details: 03/21/2023
"Found a restriction on ventilation need dryer vents cleaner company,unit working as design opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Painesville, OH 44077
Dan H
Job Details: 03/21/2023
"Customer complaint that unit went blank after first use, found burn mark on control, unit needs new control; ordrng 1 W11543997 (Cntrl)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 03/21/2023
Cc of noise found noise coming from cold valve Needs valve ; ordrng 1 W11210463 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Avon Lake, OH 44012
Angel
Job Details: 03/21/2023
Cc that unit is not cooling in both sections. Verified complaint and found evaporator completely frosted over removed evap cover and verified the wiring and thermistor and found the heater wire was a little loose reconnected wire properly and ohmed out heater to make sure it was good and it was also checked thermistor and it was placed properly but added a zip tie. Dont want issue to happen again so will be ordering main board and ui as well.; ordrng 1 W11558182 (Control board) and 1 W11518204 (Ui)
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Painesville, OH 44077
Dan H
Job Details: 03/21/2023
"Customer complaint that unit is not working, found right rear and left front elements not working, no power to element, unit needs new infinite switches, part is out of stock so not scheduling return appointment ; ordrng 1 WP3148952 (Infinite switch) and 1 WP3148953 (Infinite switch)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/21/2023
"Cc unit not heatingCustomer stated he changed the fuses in the disconnect box but has no heat to the unit. Checked power to unit, found L missing from receptacle. Checked power at disconnect box, proper power, 243v at the feed at the top of the box, but missing L after disconnect switch. Both fuses checked good. Advised customer to contact an electrician to repair power issue to unit."
We serviced a
FRIGIDAIRE DRYER
Model CER3600AS0
Near Highland Heights, OH 44143
Joe O
Job Details: 03/21/2023
"Cc: buzzing, not startingFound motor seized. Needs blower assembly and motorCustomer does not want to repair at this time ; ordrng 1 131560100 (motor) and 1 131775600 (blwr housing w/wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/21/2023
"Cc that unit is making loud noises while spinning. Ran diag found error code f0e3 overload, f0e5 off balance load, Tilted unit and found cover completely off, also and scratch with cam . Removed cam and found oil all over, unit will need new gearcase, agitator is not coming off, will need as well. Try to put shield back on place, it will not stay since hole are too big on transmission, ; ordrng 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11409708 (Cover shield)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc all lights are on unit control, will not go off.Confirmed all interface console lights are on, unit is unresponsive. Unit will need UI console replaced. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10481130 (UI console)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGD500GSS00
Near Avon Lake, OH 44012
Angel
Job Details: 03/21/2023
"Cc. Burner valve would not turn. Confirmed cc, valve would not turn. Gave customer estimate on repair, customer will reach out to office if they chose to continue repair.; ordrng 1 W11511840 (Burner valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model js42ppdude01
Near Westlake, OH 44145
Angel
Job Details: 03/21/2023
Replaced receiver boards tested functionality ice maker cycled and filled opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Parma, OH 44130
Corina B
Job Details: 03/21/2023
"CC that the unit started on its own and flashes f1e1. Confirmed. Fie1 control failure. Checked power at terminal block, correct. Called t/l to replace the control and fan. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11506012 (Control)"
We serviced a
MAYTAG WASHER
Model LAT2500AAE
Near Kent, OH 44240
Brian M
Job Details: 03/21/2023
"Cc of leak Found leak coming from transmission Parts are NLa ; ordrng 1 22002126 (transmission) and 1 Y038315 (Tool) and 1 WP6-2011900 (brake-bd), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Novelty, OH 44072
Joe O
Job Details: 03/21/2023
"Cc: grinding noiseFound cam worn, belt grinding. Replaced cam and belt. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44128
David R
Job Details: 03/21/2023
Cc unit not started. Correct 240 to unit. Found open thermal fuse. Replaced from t/s. Tested. Heated and cycled. Took pics of lint trap. Customer to clean lint trap every cycle and vent as needed. Unit is good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44128
David R
Job Details: 03/21/2023
"Cc unit not spinning/agitating. Found basket speed fault. Humming when trying to spin or agitate. Found leaking capacitor. Replaced from t/s. Tested, ran diagnostics. Good. All components working. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Dan H
Job Details: 03/21/2023
"Customer complaint that unit is not cooling, freezer section temperature at 18 degrees, fresh food section temperature at 46 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, unit needs new evaporator and filter drier , ran entitlement , parts and labor covered under 5 year extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Avon, OH 44011
Marie V
Job Details: 03/21/2023
"Cc that the unit is not working. Confirmed, found that L1 was not tight in the terminal block on unit and burned out the terminal and power cord. Replaced parts from T/S, tested unit, unit is running good and heating. Op test ok; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Westlake, OH 44145
Gabriel P
Job Details: 03/21/2023
"Found 120 voltage going to control and led light on control is out will need control ordering ; ordrng 1 W11543998 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc unit door drops down when opening or closing Confirmed LH door is dropping, found hinge pin is rotating inside hinge bracket. Hinge bracket will need replaced. ; ordrng 1 W10878115 (Hinge-door) and 1 WPW10505294 (Cam)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Streetsboro, OH 44241
Brian M
Job Details: 03/21/2023
Installed igniters Ran test bake OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44105
Corina B
Job Details: 03/21/2023
"CC that the unit does not dry the clothes. Confirmed. Checked the outside vent, blocked with lint. Removed lint good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cleveland, OH 44104
Corina B
Job Details: 03/21/2023
"CC that there is a noise when its agitating. Confirmed. Found the cam and belt squealing. Replaced the cam and belt from t/s. Raised the drain hose to the sink. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Westlake, OH 44145
Marie V
Job Details: 03/21/2023
"Cc that the unit makes loud noises when spinning and it wont spin the clothes out. Found hub is stripped, try to remove agitator, is stuck, will need to cut it off, ordering parts.; ordrng 1 W11550891 (Agitator), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JB750SJ1SS
Near Westlake, OH 44145
Gabriel P
Job Details: 03/21/2023
"When press bake to preheat not voltage coming from control but terminal power getting proper voltage need control ordering ; ordrng 1 WB27X33125 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44104
Corina B
Job Details: 03/21/2023
"CC that the unit does not turn on. Confirmed. Found l2 -n touching each other, fried the cord. Replaced the cord and the terminal block had the wrong screw in it. Replaced the cord and a screw. Opt test ok; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Corina B
Job Details: 03/21/2023
"CC that the unit fills with a litter water then stops. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Found the basket leaning towards the right side. Leveled the washer. Started a normal cycle, filled and started washing. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Pepper Pike, OH 44124
David R
Job Details: 03/21/2023
"Cc unit not going through cycle. Found codes F7E4, F0E7. Spun unit, could hear something banging. Found broken slider. Replaced from t/s. Ran diagnostics and cleared codes. Good. Ran diagnostics test. Good. All components working. Ran a normal cycle, good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
Angel
Job Details: 03/21/2023
Replaced heater tested unit opt test good. Recommended customer to make sure they have maintenance come out and clean the vent out.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44134
David R
Job Details: 03/21/2023
"Cc unit oven not working. Found ignitor ash white/broken. Replaced one from t/s. Tested, 350*. Unit heating and cycling. Good. Op Test Ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
Cc oven door glass needs replaced due to cosmetic defectReplaced front oven door glass using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL RANGE
Model MGT8720DS05
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/21/2023
"Cc that handyman told him that the burner is rusted and wont work properly because of that, told him that rust its not a operation fault and therefore wont be covered under the warranty, spoke to BJ he confirmed rust part is not a functional fault, verified and burners are good just a bit of rust from the flame spreader, but no damage, set unit to 350 unit reaches temp with no issues unit works properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc unit not making ice Ran ice maker diagnostics, found code e2 for motor lost position. Unit will need ice maker replaced. Part is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/21/2023
Found water in pan so clean out ran auto no leak ran rinse only no leaks cannot duplicate advise to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Heights, OH 44118
Manny
Job Details: 03/21/2023
"Cc unit not dissolving and water not circulating, verified and found code F4e3 for Pump&motor not running, ran diagnostics cycle and unit fills but not pump activity, unit needs Pump&motor, customer will not proceed with the repair.; ordrng 1 W11665769 (Pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Manny
Job Details: 03/21/2023
"Cc unit shuts off and on, by itself, verified and found code FCE6 for issue connecting to Wi-Fi, over reset on its own, unit needs UI.; ordrng 1 W11428581 (Console panel)"
We serviced a
GE WALL OVEN
Model ZET1PH1SS
Near Beachwood, OH 44122
Manny
Job Details: 03/21/2023
"Cc unit not working properly and displaying error message once it preheats, customer set temp to 325 oven preheat with no issue, customer set temp to 375 and unit reaches temp with no issue, unit working properly, advise customer to monitor the unit and if she sees the error message to take a pic or video of the message and send it to us. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Mentor, OH 44060
Jason N
Job Details: 03/21/2023
"Cc unit making grinding/squealing noise in spinChecked for excessive movement in basket, none found. Checked rotor mount bolt, checked good. Ran spin test, found that in a spin, tub bearing making an unusual scrapping/squealing noise. Unit will need tub assembly replaced to remedy bearing noise. Ordering shock absorbers well, as these seem to be weak in controlling tub movement. Tub assembly not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11378552 (Tub assembly) and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 4 W11545322 (Shock-absr)s"
We serviced a
FRIGIDAIRE RANGE
Model FPES3085KFB
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc when turning on one burner on the left side, both left side burners turn onConfirmed! When operating either left side burner, both burners will power on. Unit is using a burner control board assembly, most likely a board trace or ribbon cable is shorted. Control assembly will need replaced. ; ordrng 1 318411401 (Control assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 03/21/2023
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Dan H
Job Details: 03/21/2023
"Installed new fan motor, op test good , left hand drawer stop broke, ordering, customer can install ; ordrng 1 WPW10485096 (Drawer stop lh)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kirtland, OH 44094
Brian M
Job Details: 03/21/2023
Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11665769 (Pump) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
SAMSUNG DRYER
Model DVE45M5500ZA3
Near Cleveland Heights, OH 44118
Angel
Job Details: 03/21/2023
"Cc that unit is not heating. Checked power to unit and it was good. Took apart unit to get to heating element and found it was shorted also cut off switch was open as well will need the heating assembly replaced. Gave customer estimate and decided not to proceed with repair charged service call.; ordrng 1 DC93-00154A (Heating element assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Highland Heights, OH 44143
Angel
Job Details: 03/21/2023
"Took some pics of POP customer has and extended year from Costco they stated if office needs anymore info they can contact customer. Cc oven not turning on. Confirmed cc, tested amps draw at the outlet. Igniter was not coming on, ohms tested igniter found open. Changed out igniter, tested opt test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lyndhurst, OH 44124
Angel
Job Details: 03/21/2023
"Customer states t,hey have warranty they purchased unit in May of 22 they were calling lowes and lowes will send them the email so they can send it to the office. Cc that unit is flashing the light and beeping. Confirmed cc, unit is flashing and beeping error code F8E4 float switch open. Checked drip pan and it had water in it dried it out tested unit and could not detect any leaks since I wasnt sure yet about the POP did not replace any parts and explained to customer once they send the POP to the office if they down the road have an issue again we can replace the seal as of now asked them to monitor and to make sure they email us the POP."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Chardon, OH 44024
Brian M
Job Details: 03/21/2023
"Customer still saying noise is there Called whirlpool to get insight Found customer to be using 16 hour fresh cycle, this turns on a fan to move air. This is the noise the customer is hearing"
We serviced a
SAMSUNG DRYER
Model DVE50R5200WA3
Near Huntsburg, OH 44046
Brian M
Job Details: 03/21/2023
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44110
Corina B
Job Details: 03/21/2023
"CC that the clothes are coming out wet and a noise. Confirmed. Found the hub is worn. And the motor is hitting the gearcase. The motor is good. The washplate is seized to the gearcase. Called BJ about the motor rubbing on the gearcase used washers to lower the motor. Will need a new washplate and hub. Cust does not want to repair; ordrng 1 W10902814 (Washplate), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Kent, OH 44240
Joe O
Job Details: 03/21/2023
Installed foot pedal. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Gabriel P
Job Details: 03/21/2023
"Found power of on icemaker and also reset it as well it cycle and fill ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Willowick, OH 44095
Corina B
Job Details: 03/21/2023
"CC that they smell something burning. Confirmed. Found the control and harness are burnt. Took picture. Will need a new control and harness. Cust does not want to repair ; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"