We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/15/2022
"Cc: squealingFound pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested, op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Cleveland, OH 44130
Manny
Job Details: 07/15/2022
"Replaced control and thermal cut off, ran normal cycle opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF0
Near Willoughby, OH 44094
Corina B
Job Details: 07/15/2022
"CC that there is frost on the frozen food. Confirmed. Checked the temp 15* Fz ff 45* the temp both are set on cold. Gaskets are good. No frost or ice on the freezer cabinet. Set both settings to recommend, advised cust food with a lot of moisture with have frost on it. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44053
Angel
Job Details: 07/15/2022
"Cc that unit has an F7E1 error code. Confirmed ran diagnostics and unit had a F7E7 and a F7E1 all having to do with motor and actuator. Looked underneath unit and found that one of the legs from the dryer i guess fell off and fell underneath the washer and from them overloading the washer it got stuck underneath the pulley cover causing it to jam the pulley and not letting the motor spin. Replaced pulley, cam and belt tested unit and it agitated and spun as should. Opt test ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Manny
Job Details: 07/15/2022
"Cc unit not working, stated that the unit was lock and no unlocking and that someone from Home Depot told her this unit is susceptible to power outages and that she might need control, ran diagnostics and found code F7E1 for basket speed fault, tilted unit back and shifter ran calibration opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wickliffe, OH 44092
Jason N
Job Details: 07/15/2022
"Cc unit stopped cycling, shutdown after cycle startedRan diagnostics, found code f5e2 for lid lock failure. Replaced lid lock assembly using truck stock part. Cleared codes, ran auto test and calibration. All functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU912PFGQ0
Near Euclid, OH 44132
Jason N
Job Details: 07/15/2022
"Cc detergent dispenser not workingCustomer stated unit is not dispensing detergent and therefor not cleaning the dishes. Ran cycle test, unit is filling and washing, confirmed detergent door not opening during cycle. Unit needs dispenser release mechanism replaced. ; ordrng 1 WP3369000 (Drawbar) and 1 WP3368999 (Spring) and 1 8193646 (Actuator) and 1 676413 (Latch)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, OH 44053
Angel
Job Details: 07/15/2022
Cc that ui got stuck on clean. Confirmed display says clean but will not do anything. Turned off power to unit and removed ui and found that it had moisture damage on board. Was going to replace it and noticed that only the panel came by itself and not the board. Have to reorder part.; ordrng 1 W11413965 (Console)
We serviced a
KENMORE RANGE
Model 79048839901
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that nothing is working, confirmed, Found 120 vac to control, unit needs new control, customer does not want repair ; ordrng 1 316418583 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES2
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/15/2022
CC that the unit is not cooling. Confirmed. Found the start relay not turning on. Replaced the start relay from surplus t/s. Opt test ok ; used 1 WPW10197428 (Start device) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44109
Marie V
Job Details: 07/15/2022
"Cc that the unit is not spinning or washing the clothes. Ran diag f8e1 long fill no fill. Unit had drain hose on floor. Explain cust that unit was siphoning water while filling up, will need to install a pipe to have drain hose connected. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint of knocking noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is really loud when spinning, ran high speed spin, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is not dispensing ice, confirmed, no power to auger motor, found broken wires at bottom of door, unit needs new door; ordrng 1 W11390104 (Frz door ss)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/15/2022
CC that the doors are not level. Confirmed. Raised the left side of the refrigerator and adjusted the screws to level the doors. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Manny
Job Details: 07/15/2022
"Cc that the light switch is getting stuck, switch looks crooked, readjusted switch and lubricated with petroleum Vaseline. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Middleburg Heights, OH 44130
David R
Job Details: 07/15/2022
"Customer sent me video of noise. Nothing stuck under basket. Checked and found bolt on slider loose that connects rotor and stator properly. Chipped slider. Replaced slider kit from t/s. Ran test 51/52. Good, no noise. Customer to monitor. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3JHAXTS01
Near Parma Heights, OH 44130
David R
Job Details: 07/15/2022
Cc unit leaking. Found FZ drain tube clogged up. Removed all debris and steamed all ice. Pour water to test. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kent, OH 44240
Brian M
Job Details: 07/15/2022
Cc unit not washing properly Found unit to cutting out during test mode Cant determine if its a capacitor or control Needs capacitor and control and motor ; ordrng 1 W11603810 (Control) and 1 W10890624 (motor-drve) and 1 W11428524 (Cap)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Gabriel P
Job Details: 07/15/2022
Replace door opt test ok
We serviced a
ELECTROLUX RANGE
Model EW30ES65GSI
Near Kent, OH 44240
Brian M
Job Details: 07/15/2022
"Cc unit went dead other than a few blue light after a power surge Tried following tech sheet but unit has multiple control boards that feed off of each other could not determine what board controlled what, online Electrolux would not load any information. Customer wants to try what seems to be the main control for unit and oven then a display board Customer also requested to order 2 clips for deli drawer in his fridge ; ordrng 1 316576612 (controller) and 1 316535201 (board) and 1 316576432 (board) and 2 241993701 (clip-slide)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Solon, OH 44139
Brian M
Job Details: 07/15/2022
Installed Lid OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Solon, OH 44139
Brian M
Job Details: 07/15/2022
Installed icemaker Unit filled OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE REFRIGERATOR
Model 3639754780
Near Bedford Heights, OH 44146
Joe O
Job Details: 07/15/2022
Arrived. Customer stated they no longer need service
We serviced a
WHIRLPOOL DRYER
Model GEW9200LT1
Near Bedford, OH 44146
Joe O
Job Details: 07/15/2022
"Cc: not heatingFound heating element open. Needs element; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor not working, auger motor is receiving 120vac , installed new auger motor from truck stock surplus, op test good ; used 1 W10822606 (Auger motor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44128
Manny
Job Details: 07/15/2022
"Cc unit not working, is leaking, and the front part falling off, verified and the top looks like the unit was drop from the second floor upside down, dispenser housing is broken and missing the dispenser, console has the screw taps broken and its falling off, bellow is twisted and has a hole, removed top cover and found the right tub spring about to come off and the left spring is completely off and the tub is hanging on the right spring the rotor is rubbing against the back cover, the control cover looks broken but control looks functional and the right side looks like the unit was either slide or dragged, unit will need tub assembly, there could be other parts needed but hard to determine since unit is not operational.; ordrng 1 WPW10460693 (top) and 1 W11491750 (Back panel) and 1 W11324037 (Console assembly) and 1 W11314678 (bracket) and 1 W11458348 (Channel) and 2 W10245452 (retainer)s and 1 W11322905 (cntrl-elec) and 1 W11524105 (Drawer) and 1 W11314648 (bellow) and 1 W11460604 (Tub assembly) and 1 W11314361 (rotor) and 4 W11316766 (Dampers-shocks)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Willowick, OH 44095
Jason N
Job Details: 07/15/2022
"Cc unit door not closing properlyCustomer stated the deli drawer does not close all the way. Confirmed, found ice/frost buildup on ff evaporator cover which is interfering with back or drawer. Per service pointer stating checks for this issue, ordering drip pan and evaporator harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap harness) and 1 WPW10389152 (Support)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 07/15/2022
"Replaced heater, ran diagnostics, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/15/2022
"Cc: intermittent ice, loud operationCustomer stated the unit stopped making ice for about 1 day. Then started again. They stated the unit gets loud occasionally during operation. Cycled ice maker, ice maker cycling. Ran ice maker fill. Ice maker filling. Ohmed out fill tube heater. Heater checks good. Not frozen fill tube. Checked door harness no broken wires. Shut unit down and re started. No abnormal noises heard. Fans and compressor running. Tested damper. Damper checked good. Found unit has vibration noise while running. Advised water lines on rear of unit can cause vibration, pulling on unit vibration went away. Could not duplicate issues. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Madison, OH 44057
Dan H
Job Details: 07/14/2022
"Customer complaint that unit will not pump water, unsanitary conditions"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Montville, OH 44064
Brian M
Job Details: 07/14/2022
Installed drain tube and steamed pan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DRYER
Model 110.87721701
Near Madison, OH 44057
Joe O
Job Details: 07/14/2022
"Cc: long dry timesFound element shorted to ground. Needs heating element; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Jason N
Job Details: 07/14/2022
"Cc unit not coolingCustomer had unit unplugged and moved out to garage. Plugged in unit. Let run for several minutes. No frost pattern on evaporator, amp draw on compressor reads .35a. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/14/2022
Cc unit powered off and door locked after doing self cleanPicked open oven door. Checked main thermal fuse for continuity. Thermal fuse open. Ordering thermal fuse and oven thermostat. ; ordrng 1 W11025102 (Thermal fuse) and 1 W11034459 (Thermostat)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pepper Pike, OH 44124
Brian M
Job Details: 07/14/2022
Tenant stated unit does not need repaired
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Angel
Job Details: 07/14/2022
Cc that unit will stop before rinse or get stuck in a spin and wont do anything would have to unplug unit and reset it to work. Looked underneath at harness and it was good check windings to motor and were good as well went through every step ServiceMatters indicated and passed unit will need main control board also ordering capacitor. Office to reschedule control out of stock.; ordrng 1 W11399433 (Control board) and 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairview Park, OH 44126
Angel
Job Details: 07/14/2022
Cc that unit is making a loud noise. Turned on unit and could hear something in the blower wheel. Took off back panel and blower wheel cover and found a sponge that fell in removed reinstalled everything tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Angel
Job Details: 07/14/2022
Replaced main control and ui ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44109
Angel
Job Details: 07/14/2022
Cc that unit was not spinning and clothes was always wet. Verified and unit spins and washes it was just not draining customer said it will only drain with the drain hose on floor and I explained to him that its not draining is siphoning the water out because the drain hose is lower than the 38 high its supposed to be rearranged drain hose and found that the drain pump plug came off reseated the terminals and tested the draining and it started working as should. Unit working as designed now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Strongsville, OH 44149
Marie V
Job Details: 07/14/2022
"Replaced all control, cycle ice maker and filled with water. Brought cores for return."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Chagrin Falls Township, OH 44022
Brian M
Job Details: 07/14/2022
Cc of noise Noise coming from blend door Needs blend door ; ordrng 1 WPW10594329 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, OH 44121
Corina B
Job Details: 07/14/2022
"Removed the right door. Replaced the valve. Tested, the ice and water no leaks. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Euclid, OH 44119
Jason N
Job Details: 07/14/2022
"Cc unit freezer door not closing properly, frost buildup.Found center door hinge bent downward causing freezer door to contact freezer liner and not close properly. Unit will need center door hinge.; ordrng 1 WP2166037 (Hinge) and 1 WP489467 (Washer)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 07/14/2022
"Customer complaint of f6e1 error, confirmed f6e1(user interface cannot hear acu), installed new control, op test no good , unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11414079 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Madison, OH 44057
Dan H
Job Details: 07/14/2022
"Customer complaint that unit is not starting, confirmed, found door switch broken, installed new door switch, op test good ; used 1 W10237959 (Dr swth) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Parma, OH 44130
David R
Job Details: 07/14/2022
"Cc unit loud when spinning. Loud gearcase. Will need new gearcase assembly and spanner nut, washplate does come off easy. Gave estimate to customer. Customer paid SVC only, do not order parts. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10909670 (Spanner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 07/14/2022
Replaced control opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Dan H
Job Details: 07/14/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill), f7e5(shifter fault ), f3e1(pressure system fault), and f8e3(overflow condition) error codes , unit agitates and spins, cold water is barely entering unit, good flow to valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44130
David R
Job Details: 07/14/2022
"Customer had questions about kickplate, adjusted, was on right already, moved installation back in place, good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44115
Manny
Job Details: 07/14/2022
Replaced ordered parts opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED5600XW1
Near Parma Heights, OH 44130
Marie V
Job Details: 07/14/2022
"Replaced heater, cleaned up unit. Tested unit, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPL06
Near Cleveland, OH 44110
Jason N
Job Details: 07/14/2022
"Cc unit leaking water into refrigerator section and not staying cold when its hot outsideFound evaporator drain iced over and frost buildup in freezer section. Freezer door not closing/sealing properly, gasket torn away from door liner and hanging down on bottom, door liner is cracked and damaged. Unit needs new freezer door w/gasket. Freezer door (2204856) is discontinued. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44123
Jason N
Job Details: 07/14/2022
Cc unit water dispense is slowConfirmed low water pressure from unit water dispenser. Customer recently replaced filter and did not change dispense. Checked water source pressure to unit. Found very low pressure from piercing valve source in basement. Advised customer to have a plumber replace source valve.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EBL10
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/14/2022
Cc unit not making ice Found icemaker getting voltage but not rotating Needs ice maker ; ordrng 1 D7824706Q (ice maker) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Beachwood, OH 44122
Corina B
Job Details: 07/14/2022
"CC that he unit is not heating. Confirmed. Found the wires are burnt on record and terminal block. Replaced the cord and block from t/s. Started a cycle, heating. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Parma, OH 44130
David R
Job Details: 07/14/2022
"Cc had questions about unit. Let customer know all functions are good, suction on unit is good, normal. Customer did not want leveling legs down. Unit is good. Referred customer to owners manual if needed. Unit is good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Willoughby Hills, OH 44092
Joe O
Job Details: 07/14/2022
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
GE REFRIGERATOR
Model PSB48YGXASV
Near Solon, OH 44139
Brian M
Job Details: 07/14/2022
"Cc temps not right in fridge Found condensation in ff section Ran fan test could not hear fan running , also condenser fan running slow Evap fan is attached to ceiling of unit and connected to evap have remove evap to access fan Advised customer that there might be a potential issue while moving evap a line may crack and would be an additional $2500 to repair sealed system ; ordrng 1 WR60X10179 (fan motor asm ff) and 1 WR60X10177 (condenser fan asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB955FC0
Near Cleveland, OH 44120
Manny
Job Details: 07/14/2022
"Cc unit not draining and thinks is leaking ran diagnostics and found codes F0e2 f8e6, f9e1, f9e2, tilted unit back and gear case is leaking oil, drain pump is cover in oil unit will need gear case, slider, drain pump and wash plate. Customer will not proceed with the repair at this time. ; ordrng 1 W11393684 (Gearcase) and 1 W10734521 (slider) and 1 W11558969 (Wash plate) and 1 W10876600 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2256KES3
Near Euclid, OH 44123
Jason N
Job Details: 07/14/2022
"Cc unit frosting in freezer section and leaking into basement.Found frost buildup in freezer section, freezer door not closed all the way. Door slides are gummed up with debris and ice. Cleaned off door slides, lubricated with food grade silicone. Worked door slides until door closes properly with the auto close mechanism. Cleared frost from freezer. Found water spraying from rear of unit, water line extension is split. Removed water line extension and reconnected to unit using original copper line. No leaks. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Brooklyn, OH 44144
Marie V
Job Details: 07/14/2022
"Cc that the dispenser will open it self and soap will not go to basket. Tested dispenser feels loose. Tried with new housing dispenser pass, ran diag no error codes. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, OH 44120
Manny
Job Details: 07/14/2022
"Cc unit leaking something orange, stated she thinks is antifreeze, removed both drawer and found gunk buildup under the drawer and on the floor advise customer cleaning the unit and if she still have issues then give us a call and well take another look. Check temps and 7 in fz and 42 in ff, Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/14/2022
Cc: not making iceFound wires in door harness broke. Need freezer door. Advised customer door is special order part. Office to reschedule; ordrng 1 W11561286 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/14/2022
Cc: no cold waterFound error codes f0e4(spin limited by water temperature) f0e5(off balance). Ran diagnostics test cycle. Found hot and cold reversed. Swapped lines ran auto test. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 07/14/2022
Replaced control tested unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model LEQIPPPHQ1
Near Cleveland Heights, OH 44118
Manny
Job Details: 07/14/2022
"Cc unit not working, found open thermal fuse, replaced fuse with TS# WP3392519, vent is too long and its a flexible vent, advise customer to replace vent with either a rigid or a semi rigid one. opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/14/2022
Cc: screeching noiseRan test cycle. No noise without load. Checked under unit. Found gear case leaking oil. Needs gear caseEntitlement shows 5 year warranty; ordrng 1 W11393685 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Cleveland, OH 44128
Manny
Job Details: 07/14/2022
"Cc unit not cooling in both sections, found temps in ff 74 and in fz 47, found evap cover in a lot of frost, had to steam evap cover and evap(37 mins steaming) set unit to defrost while steaming heater never came on went to unplugged the heater to test voltage and found connector not plugged in all the way in, causing the unit not to defrost, reconnected heater and ran defrost test, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44128
Manny
Job Details: 07/14/2022
"Cc unit sometimes sounds weird, customer had unit washing when I arrived, noticed unit is overload and motor touches the floor, advise customer of the load size and advise not to overload, hes asked why when is a big washer I explained about the the damper springs holding the tub and how too much wet clothes can cause the motor to be pin against the floor and cause the unit to stop because the motor would have a hard time working, he was also concerned about the noise unit makes while draining, let him know that is normal, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Brecksville, OH 44141
Manny
Job Details: 07/14/2022
"Cc unit shutting off mid cycle ran diagnostics and found code 4-1 not on tech sheet calling techline to ask what this code is spoke to Robert, he said this unit doesnt have a 4-1 code stating that that the clean light flashes once before giving the code, re ran diagnostics and error codes 3-1 and 6-2, he said after have me asked the customer some questions about how they use the unit, to have the customer use less detergent and try it like that and if I get a recall to replace OWI sensor, customer wants to order the OWI sensor and he will install it himself.; ordrng 1 W11084121 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model SDE4606AYW
Near Perry, OH 44081
Dan H
Job Details: 07/14/2022
"Customer complaint that unit is not tumbling, confirmed, found idler pulley seized and worn out so that belt is not tight on drum, belt is god, unit needs new pulley, part is out of stock so not scheduling return appointment ; ordrng 1 WPY54414 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Perry, OH 44081
Dan H
Job Details: 07/14/2022
"Installed new control, op test no good , spoke to bj a few months ago about this unit he said it could potentially be the door lock causing issue, ordering new door lock; ordrng 1 WPW10192995 (Lock)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/14/2022
"Replaced heater element. Ran diagnostics, good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 07/14/2022
"Installed, gearcase, motor, capacitor, shifter, filter, and control, op test no good , control shorted as soon as drain pump started, unit needs new control and drain pump ; ordrng 1 W11543997 (Cntrl) and 1 W11399437 (Dp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Streetsboro, OH 44241
Brian M
Job Details: 07/14/2022
Customer complaint no ice Again found bin full of ice Called whirlpool Advised customer to watch and advise on bail arm placement
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QKS01
Near Brecksville, OH 44141
David R
Job Details: 07/14/2022
"Cc unit FF not cooling. FZ temp -3 and FF 50. Found FF damper is open. Took off evap and good frost pattern, no ice build up and fan working good. Can feel airflow all the way through top of vents. None through FF damper. Found some air ducts broken in FZ 2003924 NLA DISCONTINUED 2003929 NLA discontinued 2209336 discontinued. All duct air parts and assembly, discontinued. Tried putting ducts different ways and fixing the broken one. Can feel air starting to get through to FF. Give time for it to cool and customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Seven Hills, OH 44131
David R
Job Details: 07/14/2022
"Cc unit leaking small amounts of water from back and front. Found cracks in tub ring and dispenser. Service pointer for updated dispenser. Gave estimate, customer wants to look around at new units first before deciding. Paying SVC only ; ordrng 1 WPW10187307 (Dispenser) and 1 WPW10172154 (Dispenser detergent) and 1 WPW10172146 (Dispenser) and 1 WPW10362224 (Tub ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 07/14/2022
Cc long wash times Found valves not operating properly Needs water valves ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Parma, OH 44134
David R
Job Details: 07/14/2022
"Cc unit front UI having problems, slow or low ice, cubed and crushed ice. Checked UI, all options working, checked cubed/fuses actuator good, activated normally. Icemaker making weird noises when going through cycle. Replaced from t/s. Called for water, good. Customer said they just replaced filter about a month ago. Changed FZ temp to -2. Icemaker fan and damper working. Op Test Ok. ; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Jason N
Job Details: 07/14/2022
Cc unit not making enough ice and cubes are small. Found ice maker not filling with enough water on cycle. Adjusted ice maker fill time using adjustment screw. Ice maker now filling with water to fill tray completely. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS8
Near Avon Lake, OH 44012
Marie V
Job Details: 07/14/2022
"When arrived control was not operating properly. It started flickering and not detecting buttons. Explain cust that control was also going to be needed with UI as well. Cust will not continue. Brought UI new part, for return."
We serviced a
FRIGIDAIRE BUILT IN FRIDGE
Model FPRU19F8RFE
Near Aurora, OH 44202
Corina B
Job Details: 07/14/2022
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 3.5oz r134a, unit cooling, pressures good, op test ok. Did not need the heat exchanger, was not corroded. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Willoughby, OH 44094
Jason N
Job Details: 07/14/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL STACK W/D
Model WFW70HEBW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/14/2022
"Customer complaint that unit fills with water when off, confirmed, found cold water valve seeping, unit needs new cold water valve TWO TECHS REQUIRED ; ordrng 1 W10599356 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Atwater, OH 44201
Brian M
Job Details: 07/14/2022
Installed heater OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QTB03
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/14/2022
Installed control. Did not have to remove unit. Unit running consistently. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/14/2022
"Recover refrigerant replaced filter dryer blew nitrogen through the system set unit into a 28 inch vacuum, No changes on gauges fill unit up with 5.0 oz of R134a. Frill frost on evaporator. Op test ok advise cust to allow unit 24 hours to reach normal temps."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/14/2022
Cc that the unit had an error code f f9e1 and Id did not washed last load. Also unit does needs new heating element. Ran diag found error code f7e1 single speed wash motor failure. Unit will not wash. Ordering control and motor. Office will contact once they have eta on the part. ; ordrng 1 W11462459 (Control) and 1 W11416363 (Motor)
We serviced a
KENMORE RANGE
Model 790.9505331
Near Mentor, OH 44060
Jason N
Job Details: 07/14/2022
"Installed bake element. Op test no good. Oven still not heating. Checked power in to unit, good at 244v. Checked power to both bake and broil elements. Found L2 missing from control board double relay. Unit needs control board. Quoted customer control cost with credit for bake element for the misdiagnosis. Customer is going to think about it before making a decision. ; ordrng 1 316650010 (Oven control)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HV01
Near Avon, OH 44011
David R
Job Details: 07/14/2022
"Cc unit will say offline on app, intermittently happening, said online and working for a week and a half, today said offline. No error codes, shows unit is connected to Wi-Fi. Called techline file number. 1st refresh mobile app, 2nd complete close app, 3rd cycle power to unit. All functions check good."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
David R
Job Details: 07/14/2022
"Cc will run unit once or twice, then unit will not turn back on, will be blank. Then will turn off power for a couple hours, reset breaker and same, will work 1-2 times and cut off. Customer said a different company already has replaced UI 2 times. Ran diagnostics, found F6E2 and F6E3 error. Lost communication codes. Ran diagnostics, let me go through, all components good. Ordering control and UI. ; ordrng 1 W11400681 (Main control) and 1 W11112656 (UI)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details: 07/14/2022
"Cc unit not drying Found jet dry not dispensing Needs control and dispenser ; ordrng 1 W10906422 (elect,control board) and 1 WPW10428217 (dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/14/2022
When arrive customer complains that ice bin doesnt close some times and she has to close it manually check bin and everything looks good but she wants me to order another ice bin cause doesnt want to close it manually ; ordrng 1 W11347840 (Ice bin)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/14/2022
When replacing heater water started to leak correct issue with water line then install heater and show customer that it was not leaking
We serviced a
KENMORE RANGE
Model 79070602013
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/14/2022
Replace ignitor but it was still not lighting check voltage coming from control is good check voltage going to valve is good check valve for ohm is open need gas valve customer will not repair ; ordrng 1 3203459 (Gas valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Cleveland, OH 44105
Gabriel P
Job Details: 07/14/2022
"Found drip pan clogged steam and unclog,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Lakewood, OH 44107
Angel
Job Details: 07/14/2022
Reclaimed system replaced 3 way valve and drier filter put unit into a vacuum for 15mins and held at a 29 vacuum recharged system with 4.50oz of R134a recommended customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model CGM2743BQ0
Near Cleveland, OH 44135
Gabriel P
Job Details: 07/14/2022
Unit was in basement and there was no light so had diagnose like that found correct voltage going to unit also found latch broken replace from t/s opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/14/2022
"Replace harness and drain pump and control and unit is not agitating ordering capacitor and motor,; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor)"