Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 5277 customer reviews

Chad  P.

Chad P.

WRF560SEYM04 whirlpool refrigerator Found rails binding and Thermistor out of range causing unit to not completely defrost. Needs rails and Thermistor. ; ordrng 1 WPW10383615 (THERMISTOR) and 1 WPW10397635 (RAIL ASSY, RH) and 1 WPW10397636 (RAIL ASSY),

Near Willard Ave, Bedford, OH 44146
Chad  P.

Chad P.

KSSS36DWX01 kitchenaid refrigerator Found air not being let into ff sections. Inlet and return are clear. Toggled cold control. Relay fired and air damper open. Cold air now coming in. Advised to monitor and that the control and damper are no longer available. Part order for reference only. ; ordrng 1 1113226 (pc-board)

Near Amber Wood Dr, Willoughby, OH 44094
Chad  P.

Chad P.

WPRE6150K2WT ge washer Found suspension failed and unit leaking oil from mode shifter. Needs both replaced

Near Muirfield Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

MHW5500FW1 maytag washer I called Shawn I spoke with him and asked him if it was OK for me to pre-ID the machine he said it was good to do. I called the customer I asked her what the symptoms of machine were the doorlock cycles on and off until displays a lock error code. I am pre id a lock assembly. Also the address that was provided is incorrect it is E. Center St.. I went to Center Street which took me 30 minutes out of the way.; ordrng 1 WPW10443885 (LOCK)

Near E Center St, Conneaut, OH 44030
Corina B.

Corina B.

W5CE3024XB00 WHIRLPOOL COOKTOP Replaced the switch. Optest ok. ; Job Cmpltd

Near W Mill Dr, Highland Heights, OH 44143
Dan H.

Dan H.

MRT118FZEM00 MAYTAG REFRIGERATOR Installed new control, op test good ; Job Cmpltd

Near Stickney Ave, Cleveland, OH 44109
Corina B.

Corina B.

MHW5100DW0 MAYTAG WASHER CC that the unit is not doing anything. When turning on the unit the drain pump is running and the door is locked. Found the drain hose did not have an air gap, removed the cap to the drain pump. Removed the cover unlocked the unit. Ran diag f8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED,f8e3 OVERFLOW CONDITION. Cleared codes. Unit started on a normal load then a drain and spin. Optest ok. ; Job Cmpltd

Near Dayton Rd, Madison, OH 44057
Dan H.

Dan H.

RED4340SQ1 MAYTAG DRYER Customer complaint that unit is not shutting off, found heating element shorting to cabinet, unit needs new heating element, installed new heating element, op test good ; used 1 279838 (ELEMENT) Job Cmpltd

Near Willow Run Dr, Mentor, OH 44060
Dan H.

Dan H.

MVWC565FW0 WHIRLPOOL WASHER Customer complaint unit only runs on power wash, no other cycles work and making grinding noise, ran diagnostics no error codes found, customer put load in, started normal wash cycle, unit filled and advanced to wash cycle, ran hand wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, unit spins, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Linden St, Mentor-on-the-Lake, OH 44060
Chad  P.

Chad P.

NEC3120FW whirlpool laundry center Found unit pushed up against the wall. Corrected. Found start button broken. Needs replaced. Nothing wrong with timer. ; ordrng 1 WPW10503561 (SWITCH, START),

Near E 53rd St, Cleveland, OH 44105
Chad  P.

Chad P.

WTW5000DW0 whirlpool washer Installed GEARCASE and basket. Op test no good. New GEARCASE is squealing while picking up speed. Need to reorder. Cust unhappy wants office to advised whirlpool this has gone one for to long. ; ordrng 1 W11035751 (GEARCASE)

Near Newkirk Dr, Parma Heights, OH 44130
Paul H.

Paul H.

WRT311FZDT00 whirlpool refrigerator Customer fridge door has a squeak,we put lube around door brackets and level the fridge ,there’s no squeaks on the door is functioning good; Job Cmpltd

Near Parmely Ave, Elyria, OH 44035
Jeff M.

Jeff M.

KFGG500ESS0 kitchenaid range 7720989449 file # I called Whirlpool Tech line spoke with two different techs The second tech came to the conclusion that is considered a safety issue customer will hear from whirlpool in a week or so I have the parts for return

Near Owl Point, Roaming Shores, OH 44084
Jeff M.

Jeff M.

WTW5000DW1 whirlpool washer Unit had a no Fill long fill. Hey check the water valves they tested fine it’s a good possibility the cold water line was frozen at the customers home; Job Cmpltd,

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WFW8540FW1 whirlpool washer Installed new part unit op tested good ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WFW8540FW1 whirlpool washer Installed new part unit op tested good ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Corina B.

Corina B.

GHW9100LW1 WHIRLPOOL WASHER CC that the unit will not start. Checked power to the control, 120 volts going to the control. Checked the UI had 15dc. Will need a new control. Called SM to order part. Cust does not want to repair

Near Larchview Dr, Painesville, OH 44077
Dan H.

Dan H.

WDF560SAFM1 WHIRLPOOL DISHWASHER Customer complaint that unit starts then shuts off after a few minutes, ran diagnostics found f7e1( no heat) error code, unit did not complete test cycle, diverted valve just kept spinning, heater is good, heater harness is good, unit needs new control and sump assembly ; ordrng 1 W11108143 (cntrl-elec) and 1 WPW10455268 (sump and seal assem)

Near Salida Rd, Mentor-on-the-Lake, OH 44060
Robert A.

Robert A.

MAYTAG M/W CONVECTION MMV4205DE4 Found control not reading door switches, raplaced switches, op test ok; Job Cmpltd

Near Old State Rd, Chardon, OH 44024
Robert A.

Robert A.

WHIRLPOOL WALL OVEN WOD51EC0AS01 Found disp blank, upper door locked, opened door, found t fuse behind panel open jumped out, tested unit, unit heating, upper cooling fan humming, not running, needs cooling fans and t fuseCalled wptl curt explained what happenedSr# 7720985600Cust to contact wp; ordrng 1 WP4449751 (T STAT67.84) and 1 WPW10260254 (BLOWER UP165.23) and 1 WPW10286217 (BLOWER LOWER165.14) and 1 WPW10545291 (FUSE23.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Vincent Dr, Chesterland, OH 44026
Chad  P.

Chad P.

WCG97US6DS00 whirlpool cook top Corrected burner cap positions. Op test ok. ; Job Cmpltd

Near Hawthorne Dr, Brecksville, OH 44141
Chad  P.

Chad P.

WED99HEDW0 whirlpool dryer Found belt slipped in between pulley and tensioner. Corrected. Op test ok. ; Job Cmpltd,

Near Glen Valley Rd, Brecksville, OH 44141
Corina B.

Corina B.

WTW5000DW1 WHIRLPOOL WASHER CC the the unit is not going threw cycles. Ran diag F8E1 – NO FILL, LONG FILL. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

Near Northfield Rd, North Randall, OH 44128
Dan H.

Dan H.

WMH53520CW5 WHIRLPOOL MICROWAVE Customer complaint of open/close door error, confirmed, installed new cams and switches, op test good ; Job Cmpltd

Near Steeple Chase Dr, Willoughby Hills, OH 44092
Chad  P.

Chad P.

MDB8959SBS2 maytag dishwasher Found ball bearings in upper rack tracks came out and got into chopper. Also, wheels on lower rack coming off. Cleared chopper. Op test no good. Wash motor still very loud. Needs tracks, wheels and sump assy replaced. Cust will be thinking on the repair.

Near Sunstone Dr, Brecksville, OH 44141
Corina B.

Corina B.

MDB7749AWM2 WHIRLPOOL DISHWASHER Replaced the control. Optest ok. ; Job Cmpltd

Near Miller Ave, Maple Heights, OH 44137
Dan H.

Dan H.

MVWB765FW1 MAYTAG WASHER Customer complaint of Of6 error code, ran diagnostics found f0e5(off balance) error code, suspension is good, ran drain and spin, unit spins, unit is operating as designed ; Job Cmpltd

Near S Turtle Trail, Willoughby, OH 44094
Chad  P.

Chad P.

WMH53520CS whirlpool microwave Found interlocks failed. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near S Taylor Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

KDPE234GBS kitchenaid dishwasher Found build up and mildew in drain hose. This would be due to not being able to get through the hose when drain. Drain pump tested ok. Office to order drain hose for customer. Customer can install.; ordrng 1 WPW10545278 (hose-drain)

Near Pearl Rd, Strongsville, OH 44136
Paul H.

Paul H.

WDT710PAYM2 whirlpool dishwasher When we arrive customer said unit was fine now,ran test to be sure ,wash pressure good,and heating is functioning good ; Job Cmpltd,

Near Bel Aire Cir, Westlake, OH 44145
Paul H.

Paul H.

MVWC415EW2 maytag washer Agitator coming loose,tongue and grooves worn on WASHPLATE and agitator post, ordering both and bolt; ordrng 1 W10772621 (screw) and 1 W10836496 (agitator) and 1 W10846191 (washplate)

Near Hunter Dr, North Olmsted, OH 44070
Paul H.

Paul H.

MVWB835DW1 maytag washer Customer start a load to Ab serve the squeak noise,the noise wasn’t ab serve so we start doing diagnostics,no errors,ran test 51,all function pass,no noise,customer start another load before we leave,swap dispenser, unable to reproduce issue.; Job Cmpltd

Near Lake Rd, Sheffield Lake, OH 44054
Paul H.

Paul H.

WFC150M0EW1 whirlpool range LR burner gets hot when baking, this is due to oven venting under this burner, no fix, front top of top panel reaching 175F, called Techline, spoke with David, SR# 7720980125, said the top panel is unregulated, unit is functioning correctly, gave customer SR# and customer care #; Job Cmpltd,

Near Willow Ave, Lorain, OH 44055
Jeff M.

Jeff M.

WFG745H0FS1 whirlpool range , Incorrect part was ordered and the incorrect part has a dent. ; ordrng 1 WPW10318550 (SS PANEL )

Near Baker Ave, Mentor, OH 44060
Jeff M.

Jeff M.

MVWB725BW0 whirlpool washer The units bearings are failing. Needs the outer tub assembly it does not show the bearings listed separate. Extent of warranty shows that the bulkhead assembly is covered. The bearing shaft could technically be considered the bulkhead because the inner drum attaches to the top of the shaft and the motor assembly attaches to the bottom of the shaft. Customer will call Whirlpool and determine if it’s covered.; ordrng 1 W10381078 (outer tub),

Near Wentworth Ln, Mentor, OH 44060
Jeff M.

Jeff M.

EW30EF65GSH elecrolux range Installed new parts regain control of half of the user interface the other side needs replaced.; ordrng 1 316576641 (clock/timer

Near Appaloosa Trail, Madison, OH 44057
Corina B.

Corina B.

AGR5330BAS3 AMANA RANGE CC that the display is not lighting up. Checked outlet, good. Checked the power to the control, 120v. Will need a new control. Called SM to order part. ; ordrng 1 WPW10556708 (cntrl-elec), schdld next appmnt for 1/17 WED

Near Beechwood Ave, Maple Heights, OH 44137
Dan H.

Dan H.

KECC607BSS02 KITCHENAID COOK TOP , Customer complaint that one burner is not working, all burners are working, unit is operating as designed ; Job Cmpltd

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint that transmission fell out, found suspension mounts broken, installed new suspension mounts from truck stock surplus, op test good ; used 1 W11130362 (SUSPENSION ) from stock, Job Cmpltd

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

WDF330PAHB1 WHIRLPOOL DISHWASHER Customer complaint that unit is not operating, started normal wash cycle, unit filled and advanced to wash cycle, unit drains, unit is operating as designed ; Job Cmpltd

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd

Near Euclid Ave, Willoughby, OH 44094
Corina B.

Corina B.

MVWB835DW3 MAYTAG WASHER CC that the unit is loud when washing. Found the tub not centered. Leveled the unit. Ran a normal load and a drain and spin.with 6 bath towels. Running as designed. Optest ok. ; Job Cmpltd

Near Regency Dr, Walton Hills, OH 44146
Corina B.

Corina B.

11060724990 KENMORE DRYER CC that the unit is not heating. Turned unit on, no heat. Checked vent to outside, clear. Checked the terminal, good. Checked the thermal cutoff, open. Replace the cutoff from t/s. Optest ok. ; used 1 279816 (CUTOFF) Job Cmpltd

Near Meadowdale Dr, Solon, OH 44139
Corina B.

Corina B.

MDG8400AWW MAYTAG DRYER CC that the drum is not turning. Turned unit on and drum started rotating. Let unit run for 10 minutes with towels in the drum. Drum is spinning freely. Turned unit on several time and started every time. Optest ok. ; Job Cmpltd

Near Woodall Dr, Solon, OH 44139
Corina B.

Corina B.

KHMS2056SBL2 WHIRLPOOL MICROWAVE Replaced the door and screw. Optest ok. ; Job Cmpltd

Near Lansdowne Dr, Solon, OH 44139
Dan H.

Dan H.

MVWB765FW1 MAYTAG WASHER Installed new valve, op test good ; Job Cmpltd

Near Nottingham Rd, Cleveland, OH 44119
Dan H.

Dan H.

KDFE304DWH0 KITCHENAID DISHWASHER Customer complaint of loud noise, confirmed, noise is coming from drain pump, found a large piece of glass in drain pump housing, removed, no unusual noise heard now, unit drains, op test good; Job Cmpltd

Near Rutland Dr, Highland Heights, OH 44143
Dan H.

Dan H.

WMH53520CS6 WHIRLPOOL MICROWAVE Customer complaint of open/close door error code and now no power, found fuse open, jumped out, confirmed open/close door error, installed new cams and switches and fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

Near Elm St, Willoughby, OH 44094
Dan H.

Dan H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Installed new ice maker, op test good ; Job Cmpltd

Near Gabriel's Way, Mentor, OH 44060
Macaulay G.

Macaulay G.

WHIRLPOOL MICRO OVEN WMH31017AS4 Replaced door switch/ harness assembly. Tested and heated ok.; Job Cmpltd,

Near Whitaker Dr, Parma, OH 44130
Macaulay G.

Macaulay G.

JENN-AIR COOK TOP JGC7636BS00 Cooktop has many scratches from install. Needs to be replaced. Office to order cooktop.; ordrng 1 WPW10618505 (cooktop), schdld next appmnt for 1/16 TUE 9-12,

Near Broadview Ave, Grandview Heights, OH 43212
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER MDB8959SFZ4 Customer showed video of door not closing. Top rack glides are not allowing rack to go in completely. Office to order top rack tracks.; ordrng 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 1/16 TUE 12-3,

Near Tradewinds Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

KITCHENAID DISHWASHER KDPE234GBS Found build up and mildew in drain hose. This would be due to not being able to get through the hose when drain. Drain pump tested ok. Office to order drain hose for customer. Customer can install.; ordrng 1 WPW10545278 (hose-drain), saved

Near Pearl Rd, Strongsville, OH 44136
Brian B.

Brian B.

WHIRLPOOL MICROWAVE WMH31017FW0 Found fuse open and interlocks working intermittantly. Replaced interlocks and fuse from t/s. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near West Blvd, Cleveland, OH 44111
Robert A.

Robert A.

WHIRLPOOL GAS DRYER WGD92HEFC0 Installed control and ui, tested unit, op test ok; Job Cmpltd,

Near Ascot Ln, Chagrin Falls, OH 44023
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW0 Cc not spinning, ran diagnostics, off bal, sensor fault, ran recal, ng, found hub stripped, shaft damaged, bal ring enpty, needs basket, per entitle ment basket 120mo warrCust to let us know; ordrng 1 W10528947 (HUB26.16) and 1 W10721967 (CAM36.70) and 1 W10752719 (BASKET 10YR WARR) and 1 W10913953 (SHIFTER58.14) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt

Near Hazen Ave, Ravenna, OH 44266
Chad  P.

Chad P.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found cold control not tripping. Must be toggled to get unit to cool. Needs replaced. ; ordrng 1 W10866230 (CONTROL)

Near E 85th St, Garfield Heights, OH 44125
Chad  P.

Chad P.

WTW5640XW0 WHIRLPOOL WASHER Found main control making a strange crackling noise. Unit stored faults for control and drive system. Drive system checks good. Ran service test mode and calibration and drain spin. Unit faulted in calibration. Needs main control replaced. Office to not order parts unless contacted. Cust will likely be replacing the unit. ; ordrng 1 W10393444 (cntrl-elec),

Near Longano Dr, Independence, OH 44131
Paul H.

Paul H.

WMH53520CS5 WHIRLPOOL MICROWAVE Unit is experiencing excess moisture, checked venting, blower is not moving air, no visible obstruction, limited air flow on left, orientation is correct, ordering blower; ordrng 1 W10726505 (motor-fan)

Near Riverwood Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

MVWB725BW0 MAYTAG WASHER The units bearings have failed also the suspension is weak. Estimate only; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing

Near Middle Ridge Rd, Madison, OH 44057
Jeff M.

Jeff M.

WTW4900BW0 WHIRLPOOL WASHER The cold water is off. Unit op tested good ; Job Cmpltd,

Near Padanarum Rd, Geneva, OH 44041
Jeff M.

Jeff M.

WTW4900BW0 WHIRLPOOL WASHER The cold water is off. Unit op tested good ; Job Cmpltd

Near Padanarum Rd, Geneva, OH 44041
Brian B.

Brian B.

MAYTAG WASHER MVWX655DW0 Found machine making a grinding noise when washing or spinning. Hacked lower components. Noise coming from motor. Will need new motor. Office to order part. ; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 1/16 TUE !,

Near Jennings Ridge Dr, Cleveland, OH 44109
Brian B.

Brian B.

MAYTAG DISHWASHER MDB4709AWB1 Replaced panel. Ran test cycle. Op test ok.; Job Cmpltd,

Near Crawford Rd, Cleveland, OH 44106
Robert A.

Robert A.

KITCHENAID OTR MICROWAVE KMHS120EBS1 Found door switches warn, replaced, op test ok; Job Cmpltd,

Near CHERRYBANK Dr, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID DLB WALLOVEN ELE KODE500EBS02 Ran diognastics f2e1, f1r0 disp board, replaced ui, op test ok; Job Cmpltd, saved tckt

Near CHERRYBANK Dr, Solon, OH 44139
Robert A.

Robert A.

GE DISHWASHER GLDT690J00WW , Found seal off bottom of door, seal is crimped in place, needs inner door; ordrng 1 WD31X10114 (INNER DOOR), schdld next appmnt for 1/17 WED 8

Near Aberdeen Ln, Solon, OH 44139
Corina B.

Corina B.

MDE9700AYW WHIRLPOOL DRYER Reattached the dryer vent. Optest ok; Job Cmpltd

Near Green Rd, Madison, OH 44057
Chad  P.

Chad P.

MVWX655DW1 maytag washer Ran service test mode. No faults. Calibrated and ran unit with load on deep water wash. Unit did not fill enough to wash clothes in any way. Needs control replaced

Near Houston Dr, Parma, OH 44130
Jeff M.

Jeff M.

665.13923K010 kenmore dishwasher I found the diverter motor vehicle in through the ceiling needs new diverter motor; ordrng 1 W10155344 (motor)

Near Evergreen Rd, Perry, OH 44081
Jeff M.

Jeff M.

MEDX655DW1 maytag dryer The back right roller is leaving a lot of rubber residue on the drum Belt has two splits and it needs a dryer repair getting a new drum; ordrng 1 4392067 (dryer repair kit) and 1 W10899578 (DRUM),

Near Maple St, Perry, OH 44081
Jeff M.

Jeff M.

KMHC319ESS0 kitchenaid microwave Installed new part unit op tested good

Near Summerwood Dr, Painesville, OH 44077
Dan H.

Dan H.

363.9550417 KENMORE REFRIGERATOR Customer complaint that ice maker will not stop making ice, found bail arm broken, unit needs new ice maker, customer does not want repair

Near Dillewood Rd, Cleveland, OH 44119
Macaulay G.

Macaulay G.

AMANA DRYER NGD4655EW2 Found igniter was open. Replaced igniter. Tests ok.; used 1 279311 (IGNITOR) from stock, Job Cmpltd,

Near N Abbe Rd, Elyria, OH 44035
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW5000DW1 Put washer in spin cycle. Found washer unlevel. Reveled washer and tested. Tests ok.; Job Cmpltd,

Near Stanford Ave, Sacramento, CA 95815
Corina B.

Corina B.

WFG520S0FS0 WHIRLPOOL RANGE CC that the igniter doesn't lite and gas comes out. When turning oven on to 350* the igniter sparks once and lights, the flame then goes out. Will need a new spark module and control. Called SM to order parts. ; ordrng 1 W11027098 (MAIN CONTROL) and 1 WPW10511278 (module-spk), schdld next appmnt for 1/16 TUE

Near Woodridge Ln, Mentor, OH 44060
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRF989SDAW00 Reservoir hose is cracking and leaking. Filter housing is also leaking. Bottom drawer cover will not allow to set to different setting and display is missing segments from water damage. Office to order reservoir, filter housing, and cover.; ordrng 1 W11168758 (RESEVOIR) and 1 WPW10238156 (housing) and 1 WPW10732686 (cover), schdld next appmnt for 1/16 TUE !,

Near Forest Hill Dr, Amherst, OH 44001
Gail V.

Gail V.

WHIRLPOOL DRYER WGD8800YC3 Door not shutting properly. Used latch catch from other side of door to repair. Shut well now.; Job Cmpltd,

Near French Creek Rd, Avon, OH 44011
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTE104ESS3 CC that machine is not heating. Ran diag, 7-1 fault code, no heat. Ohmed out heater circuit from control, 13 ohms, correct. Ohmed out ntc thermister from control, 59kohms, correct. Customer also said machine would run for 15 min and then shut off. Cleared code and ran full diagnostic cycle. Heater came on in interval 10 and 3 . Machine appears to be working correctly now. Except incoming water not hot enough, 65 deg. Cold water entering machine.Advised customer to call plumber to look into water temp problem. Office to pre ID main control if problem returns.; Job Cmpltd, saved tckt [SdLink

Near Deb Ann Ct, Painesville, OH 44077
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF560SMYW04 Found controls set to max and temps too cold. Set control to normal for ff and frz. CC that machine makes loud noises. Ran diag and operated all loads. Found damper control making excessive noise. Will need new damper. Office to order part.; ordrng 1 WPW10257451 (DAMPER CONTROL), schdld next appmnt for 1/16 TUE !,

Near Community Dr, Avon Lake, OH 44012
Brian B.

Brian B.

WHIRLPOOL RANGE WFE320M0ES1 Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,

Near Center Rd, Avon, OH 44011
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR PLRU1777DS0 Temp 39, cust states that unit will shut off, go up to 40+ that it will turn back on, turned unit off, let sit 5 min, checked t stat connections, good, turned back on, at 2 unit turned on, at 3 it shut back off, set to 4, tapped t stat, unit on, needs t stat; ordrng 1 5304492453 (T STAT143.07), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $374.70 CC Ref # 953549036, schdld next appmnt for 1/9 TUE !,

Near Clay St, Thompson, OH 44086
Robert A.

Robert A.

Near Clay St, Thompson, OH 44086
Robert A.

Robert A.

KITCHENAID RANGE KGCU407VSS01 , Found a piece of paper towel covering orifice, cleared, burner working correct, op test ok; Job Cmpltd,

Near Bonnie Ln, Aurora, OH 44202
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE334GPS0 Installed tracks, op test okOfr 1606002363; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL OTR MICROWAVE WMH53520CS7 , Found bottom door switch in closed position when door is open, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Timber Ridge Trail, Streetsboro, OH 44241
Jeff M.

Jeff M.

WMH53520CB4 whirlpool micro oven Installed new part unit op tested good. Customer forgot to mention that one of the mounting nuts that hold the microwave in place is missing; ordrng 1 W10596040 (nut),

Near Achille Dr, Painesville, OH 44077
Chad  P.

Chad P.

WFE540H0AS0 whirlpool range Confirmed f3e2 error code for over temp. Unit now has no bake or broil. Elements, fuse, wiring, sensor and power all check good. Control not sending out power. Needs control replaced. Cust will be replacing unit. Office to not order parts unless contacted. ; ordrng 1 WPW10586734 (CONTROL),

Near Burgandy Dr, Strongsville, OH 44149
Dan H.

Dan H.

KGRS505XSS03 KITCHENAID RANGE Customer complaint that sliding rack will not close, confirmed, found tracks bent, unit needs new sliding rack, no need to reschedule customer can install ; ordrng 1 WPW10570870 (rack-oven)

Near Greenwold Rd, South Euclid, OH 44121
Chad  P.

Chad P.

KUDE70FXSS6 whirlpool dishwasher Cc complaint that unit starts but then intermittently shuts down or stops. Ran normal wash. Unit started and ran. Canceled. Unit drained. Ran service mode. Unit stored fault for open float. Float and wiring checks good. Ran service test mode. Drain pump failed test mode. Gave fault for electrical fault. Pump over heating. Needs drain pump replaced. Pleas ship parts to 11351 pearl rd, suite. 200 44136; ordrng 1 WPW10531320 (PUMP, DRAIN),

Near Misty Lake Dr, Strongsville, OH 44136
Dan H.

Dan H.

MDB4949SDE3 MAYTAG DISHWASHER Customer complaint of water drops on door after cycle and a smell, ran diagnostics no error codes found, incoming water temperature at 76 degrees, ran test cycle unit completed test cycle, no error codes, heater is working, advised customer to run hot water in sink before starting dishwasher, unit is operating as designed ; Job Cmpltd

Near Hanover Ln, Beachwood, OH 44122
Dan H.

Dan H.

KRFF305ESS00 KITCHENAID REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd

Near Morley Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

KDTE254ESS2 KITCHENAID DISHWASHER Found glass in the drain pump. Replaced the drain pump. Optest ok

Near Fox Hill Dr, Gates Mills, OH 44040
Chad  P.

Chad P.

MHW3505FW1 whirlpool washer Cleared drain pump. Op test ok.

Near Royalwood Rd, North Royalton, OH 44133
Chad  P.

Chad P.

KUDS30IXWH6 kitchenaid dishwasher Installed wheels. Op test ok. ; Job Cmpltd

Near Princeton Dr, North Royalton, OH 44133
Chad  P.

Chad P.

KDTE204EBL3 kitchenaid dishwasher Installed feed tub. No water to unit at this time. Line is frozen. Advised to use as normal. ; Job Cmpltd

Near McCreary Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WDT720PADM2 whirlpool dishwasher I found the sump assembly seizing periodically needs new sump sump; ordrng 1 WPW10671941 (SUMP),

Near Cherry Hill Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WTW7300DW0 washer whirlpool The unit is leaking water past the bearing seal. Cust will call whirlpool to see if they can cover some of the repair; ordrng 1 W10512162 (TUB) and 1 W10754158 (stator) and 1 W10754448 (clutch) and 1 W10811956 (TRANSMISSION )

Near Monterey Ave, Kirtland, OH 44094
Jeff M.

Jeff M.

KEBS208SSS04 whirlpool wall oven Installed new part unit op tested good ; Job Cmpltd

Near Barberry Hill Dr, Mentor, OH 44060
Corina B.

Corina B.

MVWX655DW1 MAYTAG WASHER CC that the unit will not start. Checked the outlet, good. Checked the main control 120v. Will need a new control. Called SM to order part. ; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 1/16 TUE

Near W Willard Rd, Novelty, OH 44072
Corina B.

Corina B.

WDF520PADM7 WHIRLPOOL DISHWASHER CC that the unit does not wash. Ran diag 4-3- Motor Not Running 7-1-No Heat. Ran calibration the pump and motor did not turn on. Checked the control 120v to the pump and motor. Advised cust to run the hot water in the sink before starting the dw and to clean the filter out once a month. Cust does not want to repair

Near Liberty Rd, Solon, OH 44139
Dan H.

Dan H.

WFG320M0BW0 WHIRLPOOL RANGE Customer complaint that oven light will not shut off, confirmed, found outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply, plugged unit into good outlet, oven light is off, pressed oven light button, control made a loud pop and tripped house breaker, reset, oven light is not coming on at all now, unit needs new control; ordrng 1 W11113908 (cntrl-elec), schdld next appmnt for 1/16 TUE

Near Waterbury Rd, Lakewood, OH 44107
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW8800YC1 Bearing is making a grinding noise and leaking from seals. Needs bearing replaced. Customer will decide on repair.;, Job Cmpltd,

Near French Creek Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRB322DMBB Found that when light switch is wiggled, light flickers on. There is a short in the light switch. Office to order switch.; ordrng 1 12002646 (light switch), schdld next appmnt for 1/19 FRI 8-11,

Near Brewster Dr, Westlake, OH 44145
Brian B.

Brian B.

WHIRLPOOL RANGE WFE320M0ES1 Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,

Near Center Rd, Avon, OH 44011
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW2 Installed drain pump, ran diagnostic cycle, op test ok; Job Cmpltd,

Near Hale Dr, Streetsboro, OH 44241
Dan H.

Dan H.

WTW8500DC0 WHIRLPOOL WASHER Customer complaint that unit is not not draining, ran diagnostics found f9e1(long drain), f0e2(oversuds), and f0e5(off balance) error codes, found added piece of drain hose connected to stock drain hose, added piece of hose is clogged, removed, unit drained, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Near W 135th St, Cleveland, OH 44111
Dan H.

Dan H.

KDTE104ESS3 KITCHENAID DISHWASHER Customer complaint that control panel is not working, confirmed, control is good, unit needs new user interface(blk); ordrng 1 W10903576 (panel-cntl), schdld next appmnt for 1/15 MON

Near Briggs Rd, Cleveland, OH 44111
Dan H.

Dan H.

LW8252W2 AMANA WASHER Customer complaint of string stuck under agitator, removed agitator, I string found, unit is operating as designed ; Job Cmpltd,

Near W 204th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WFW94HEXW2 Found disconnected fill tube to boot. Reattached fill tube and tested ok. Could not get error to occur and found no obstructions for f0e1. Tests ok.; Job Cmpltd,

Near Yeoman Dr, Westlake, OH 44145
Dan H.

Dan H.

NTW4516FW1 AMANA WASHER Customer complaint that unit is not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, lid locks, unit spins, unit drains, unit is operating as designed ; Job Cmpltd

Near Elton Ave, Cleveland, OH 44102
Corina B.

Corina B.

ZVB36SH1SS GE COOK TOP CC that the hood vent does not turn off. Found the switch turns off if you hold the switch. Will need a new switch and cover. Called SM to order parts. ; ordrng 1 WB07X10331 (remote trim base) and 1 WB24X10035 (switch), schdld next appmnt for 1/15 MON

Near Solon Rd, Bentleyville, OH 44022
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR GB2FHDXWB02 Found machine not defrosting. Placed control into diag, heater on at 480 watts. Heater circuit working. Will need new control. Replaced from t/s. Defrosted unit. Op test ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,

Near Hollywood Ave, Sheffield Lake, OH 44054
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Installed frz door, door sealing, switch closing, op test ok; Job Cmpltd,

Near Bear Hollow Dr, Deerfield, OH 44411
Robert A.

Robert A.

WHIRLPOOL WASHER WFW9450WW00 Ran diognastics, f20. No water entering unit, watched cycle, unit getting hot and cold water, pressure hose good, ran diognastic cycle, op test okCust states that the waterline had froze; Cllctd $96.35 Check # 3597, Job Cmpltd,

Near E Spruce Ave, Ravenna, OH 44266
Jeff M.

Jeff M.

WFW92HEFC0 WHIRLPOOL WASHER The units lock is malfunctioning it is receiving power. The lock is cycling over and over again it needs a new lock; ordrng 1 WPW10443885 (LOCK)

Near 1st Ave, Andover, OH 44003
Jeff M.

Jeff M.

AGR6303MFW0 AMANA RANGE Installed new part unit op tested good ; Job Cmpltd

Near North Ave, Geneva, OH 44041
Chad  P.

Chad P.

KRFC300ESS01 KITCHENAID REFRIGERATOR Found shut off not attached to ice maker. Corrected. Tested door switch. Checks good. Put bar up and forced a harvest cycle. I.m. Would not run. Let bar down and ice maker ran. Checked contacts in module. All check good. Adjusted tension on ice maker shut off bar to prevent it from popping out. Op test ok. Techline. Tj. Documented issue. Sr# 7720968053;

Near Oakmont Cir, Independence, OH 44131
Chad  P.

Chad P.

SCE30600B JENNAIRE RANGE Installed control. Op test no good. Same exact issue. Light stays on and cooling fan run non stop. Also, found the membrane failing. One key is dead. Connections check good. Needs membrane, hi limit and door latch assy. Ran bake at 350. Unit did hit target temp and cycled the heat correctly. Parts chow nla. Office to please review. ; ordrng 1 71002233 (overlay asm, MEMBRANE) and 1 71003030 (HI LIMIT) and 1 WP71001845 (LATCH ASSY),

Near Aurora Rd, Solon, OH 44139
Chad  P.

Chad P.

WRF560SEYM04 WHIRLPOOL REFRIGERATOR Cust was not home. Staff unable to reach her. Need to reschedule. ; schdld next appmnt for 1/15 MON 9-12,

Near Village Ln, Beachwood, OH 44122
Corina B.

Corina B.

AMV6502RES1 AMANA MICROWAVE Replaced the harness. Optest ok. ; Job Cmpltd

Near E 146th St, Maple Heights, OH 44137
Corina B.

Corina B.

WRS325FDAW04 WHIRLPOOL REFRIGERATOR Replaced the door and name tag. Steamed gasket out. Optest ok. ; Job Cmpltd

Near E 241st St, Euclid, OH 44123
Chad  P.

Chad P.

NTW4516FW1 WHIRLPOOL WASHER Started unit. Ran with no faults. Op test ok. Cust said unit was nicer warranty and was given auth by dealer for repair... did not want to pay service call fee. Took pic of info she was given for office to review. ; Job Cmpltd,

Near E Berwald Rd, South Euclid, OH 44121
Chad  P.

Chad P.

NED4655EW1 AMANA DRYER Found motor start winding open. Replaced. Op test ok. ; used 1 279827 (MOTOR) from stock, Job Cmpltd,

Near Tullamore Rd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER GU2455XTSB0 Replaced pump motor to dishwasher. Tested ok. Work completed.; Job Cmpltd,

Near Hinsdale Ct, Middleburg Heights, OH 44130
Brian B.

Brian B.

JENN-AIR REFRIGERATOR JS48SEDBDA Found ff door lower hinge broken. Hinge is available but hinge bushing is not. Called TL, Mark, 7720966296. He researched issue and said they don’t have another fix if part is NLA. Office to research parts and let customer know if parts are available. Advised customer to call cons assist to see if they can help. Will give quote In case parts are found. This would be a 2 man job.; ordrng 1 67001447 (screw 1297) and 1 67001454 (bushing- l 420) and 1 W10312548 (hinge-door 4458), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Lake Rd, Bay Village, OH 44140
Robert A.

Robert A.

WHIRLPOOL DRYER LGR7620LW0 Found t fuse open, jumped out ran unit, good, replaced, ran unit, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,

Near Webb Rd, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL DRYER ELE GEW9250PW0 Found element open, but recieving 220vac, replaced element, ran unit, op test ok; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK86.67) from stock, Cllctd $318.78 CC Ref # 953135676, Job Cmpltd,

Near Cinnamon Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

WFG505M0BS3 WHIRLPOOL RANGE Customer complaint that left front burner is not lighting, all burners lit right up, repeated several times, all burners lighting, unit is operating as designed ; Job Cmpltd

Near Eddy Rd, Cleveland, OH 44108
Corina B.

Corina B.

GSC25C4EYY03 WHIRLPOOL REFRIGERATOR CC that the ff is freezing food. Found the thermistor is out of range. Used the thermistor the other from t/s, talked LS and will be delivered tomorrow. ; ordrng 1 W10902214 (THERMISTOR), schdld next appmnt for 1/15 MON

Near Larimar Dr, Willowick, OH 44095
Dan H.

Dan H.

WMH31017FS0 WHIRLPOOL MICROWAVE Customer complaint that unit is not operating, found display blank, control is unresponsive, found main fuse open, jumped out, unit heated, unit needs new fuse, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

WED7590FW0 WHIRLPOOL DRYER Customer complaint that unit is not heating, unit is heating, unit is not blowing air, found blower wheel cracked, unit needs new blower wheel; ordrng 1 WPW10211915 (wheel), schdld next appmnt for 1/15 MON

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

WFE515S0ES1 WHIRLPOOL RANGE Customer complaint oven door does not stay shut, found hinges and receivers bent, unit needs new hinges and receivers; ordrng 1 W10347464 (hinge-door) and 2 W10647259 (hinge-recv)s, schdld next appmnt for 1/15 MON

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

KRFC704FPS00 KITCHENAID REFRIGERATOR Customer complaint that user interface is not working, confirmed, user interface is receiving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON

Near W 48th St, Cleveland, OH 44102
Corina B.

Corina B.

KEBS207DBL8 KITCHENDAID RANGE Replaced the upper ovens glass. Cleaned both oven doors glass. Optest ok. ; Job Cmpltd

Near Whitetail Run Ln, Mentor, OH 44060
Corina B.

Corina B.

MDB8959SFZ4 MAYTAG DISHWASHER CC that the unit fills then rinses then turns off. Started a cycle unit filled then turned off after 2 minutes of washing. Ran diag f8e2 Drain Motor Electrical Problem. Ran calibration started a normal cycle ran unit turns off. Checked the drain pump clear. Will need a drain pump, control and sensor. Called SM to order parts. ; ordrng 1 W10906431 (CONTROL) and 1 W11084121 (SENSOR) and 1 WPW10348269 (pump-drain), schdld next appmnt for 1/15 MON

Near Eastmoor Rd, Mentor, OH 44060
Dan H.

Dan H.

KRFC704FPS00 KITCHENAID REFRIGERATOR Customer complaint that user interface is not working, confirmed, user interface is recieving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON

Near W 48th St, Cleveland, OH 44102
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER WDF520PADM7 Disposal was recently installed and installed did not drill out drain hole.; Job Cmpltd,

Near Snow Rd, Parma, OH 44134
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Reassembled refrigerator. Operates ok. All sounds are normal. Only sounds we're of compressor, fresh food damper, and fans.; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE WFE770H0FZ1 All insulation was in its place and nothing is found wrong. Glass top will normally get warm when oven is on, due to vent that emits heat from oven. Nothing wrong with unit..; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WMH53520CS7 whirlpool microwave Found rack arched on hangers. Removed rack and advised on why that happens. Needs new hangers and touch up. ; ordrng 2 W10740485 (HANGER)s and 1 W10749119 (HANGER) and 1 W10749120 (HANGER),

Near N Woodland Rd, Beachwood, OH 44122
Chad  P.

Chad P.

KSRB25QGSS01 kitchenaid refrigerator Found insulation hit condenser fan and stopped it. Corrected and installed doors on unit. No water to hook up to it. Op test ok. ; Job Cmpltd

Near Canterbury Ln, Shaker Heights, OH 44122
Paul H.

Paul H.

MEDB755DW2 maytag dryer Replaced UI, no scratches, tested all pads, good.; Job Cmpltd

Near Gull Dr, Elyria, OH 44035
Jeff M.

Jeff M.

LSR8433KQ0 whirlpool washer The lid switch is broken. EST only cust needs to think on it; ordrng 1 3949247V (SWITCH )

Near Lyndon Ave, Ashtabula, OH 44004
Jeff M.

Jeff M.

FGHB2866PFJA frigidaire refrigerator The fan inside the icemaker assembly was frozen I try to free the fan so I did not see any frost. Unfortunately I broke the fan blade. It’s new fan housing kit ; ordrng 1 5303918784 (GASKET HOUSING KIT) and 1 5304493604 (fan & gasket kit)

Near W 8th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

MVWB725BW maytag washer Installed new part unit op tested good ; Job Cmpltd

Near W 55th St, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER WDF520PADM3 Replaced heating element. Tests ok.; Job Cmpltd,

Near Strongsville Blvd, Strongsville, OH 44149
Brian B.

Brian B.

KITCHENAID MICROWAVE KMHC319ESS0 Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,

Near E 49th St, Cleveland, OH 44125
Gail V.

Gail V.

WHIRLPOOL DISHWASHER WDT720PADM2 Replaced pump assembly. Ran test cycle. Optest ok.; Job Cmpltd,

Near Westwood Ave, Lakewood, OH 44107
Brian B.

Brian B.

WHIRLPOOL RANGE JDS9860BDS Replaced panel. Tested oven , OP Test Ok . Office to refund $90.13.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Grace Ave, Lakewood, OH 44107
Dan H.

Dan H.

FGP305KW0 WHIRLPOOL RANGE Customer complaint that unit is leaking gas, found burner valve loose and not seating properly on manifold, tightened valve to manifold, no leak, op test good ; Job Cmpltd

Near Ridgewood Ave, Lakewood, OH 44107
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTE334DSS0 , Machine not draining. Ran diag. Code for drain pump. Ran test cycle. Pump humming , but not starting. Removed and cleaned out pump. Reinstalled, ran cycle, Optest ok.; Job Cmpltd,

Near Morewood Pkwy, Rocky River, OH 44116
Corina B.

Corina B.

MDB4949SDM0 MAYTAG DISHWASHER CC that there is a burning smell. Ran diag f8e1 Slow Drain, f8e2 Drain Motor Electrical Problem. Ran calibration. Checked drain pump, clear removed door control and wires look good. Heater is good. Optest ok. ; Job Cmpltd

Near Knollwood Trail, Cleveland, OH 44143
Robert A.

Robert A.

MAYTAG WASHER MVWB880BW0 Basket spins free, installed sensor and rotor, ran diognastic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,

Near Bramley Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

KDTE254ESS2 KITCHENAID DISHWASHER Customer complaint that unit is not filling, found water valve not recieving 120vac, found float stuck in up position leaving float switch open, cleaned and adjusted float, unit filled, op test good ; Job Cmpltd

Near Grace Ave, Lakewood, OH 44107
Corina B.

Corina B.

MVWB955FW1 MAYTAG WASHER CC that the unit is leaking. Found the water hose is leaking at the faucet. Removed the hose reattached the hose. Optest ok. ; Job Cmpltd MVWB955FW1 MAYTAG DRYER CC that the dryer is not drying clothes. Turned unit on cycling properly. Advised cust there is a moisture sensor that determines when the clothes are dry. If your not drying alike items the clothes that dry faster could be hit the sensor. Optest ok. ; Job Cmpltd

Near Severn Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

WHIRLPOOL RANGE WFG320M0BB0 Removed pans from bottom of unit, plugged in, turned on gas, checked top burners, good, blue flame, checked bake burner good flame, set bake 500, let unit heat for 5 min, took readingsCoo 244ppmTemp 299 fO2 14.7%Co 72ppmEff75.4%Co23.5%T stk 299T air 55 fEa212.5%Op test ok. Please submitt readings to wp; saved tckt

Near Polly Rd, Ravenna, OH 44266
Chad  P.

Chad P.

MSD2578VEM00 maytag refrigerator Arrived to find unit in a total no cool. Compressor running but extremely hot. Tapped system. Reading 0 psi. Unplugged unit. Pressure went up. Unit has a charge. Compressor failed. Needs compressor now replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10233961 (compressor),

Near Longview Ave, Maple Heights, OH 44137
Paul H.

Paul H.

KUDS30IXSS9 dishwasher kitchenaid Short on main board, caused board and UI to melt, also fused wiring, will need all three to repair; ordrng 1 W10871221 (harns-wire) and 1 W11035586 (CONTROL) and 1 WPW10500175 (panel-cntl)

Near Jamestown Ave, Elyria, OH 44035
Dan H.

Dan H.

WGD8500DC3 WHIRLPOOL DRYER Customer complaint that dryer makes clothes smell, customer brought a piece of clothing that had been dried in unit, no smell noticed other than fabric softener, started normal dry cycle, no unusual smell noticed, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Lake Rd, Rocky River, OH 44116
Corina B.

Corina B.

MEDX655DW1 WHIRLPOOL DRYER CC that it make a loud noise when it's running. Found the support roller bearings are bad. Replaced the support rollers from t/s. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd

Near Euclid Ave, Cleveland, OH 44112
Dan H.

Dan H.

CGM2745FQ0 WHIRLPOOL DRYER Customer complaint that unit is not heating, confirmed, ignitor is not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 279311 (IGNITOR) from stock, Job Cmpltd

Near Madison Ave, Lakewood, OH 44107
Chad  P.

Chad P.

WRS322FDAM04 whirlpool refrigerator New door is warped again. Rugging on ff Door when installed and will not seal. Made several adjustments. Op test no good. Need to reorder. Cust is becoming very frustrated. A.b. To please review and address this issue. ; ordrng 1 LW10651091 (dor-fip

Near Brookside Rd, Independence, OH 44131
Paul H.

Paul H.

WDF520PADW7 whirlpool dishwasher Started a cycle to check water temp, no fill, checked valve, off, turned valve on, checked temp, static fill produced 99F, recommended customer prime line at sink, pressure and wash action are functioning correctly, op test ok.; Job Cmpltd

Near Sunflower Ln, North Ridgeville, OH 44039
Chad  P.

Chad P.

AGR6603SFS0 amana range Installed cook top. Op test ok. ; Job Cmpltd,

Near Donna Rae Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

ED25TEXHN00 whirlpool refrigerator Installed thermostat. Op test ok. ; Job Cmpltd

Near Thornton Dr, Parma, OH 44129
Chad  P.

Chad P.

WMH32519FB0 whirlpool microwave Installed interlocks. Op test ok. ; Job Cmpltd,

Near Oakwood Rd, Parma Heights, OH 44130
Paul H.

Paul H.

WED5800BW0 whirlpool dryer Long dry times, room adequate for intake air, if door left open, explained to customer, checked tumble and heat, tumbling good, heat is appropriate, cycles on and off correctly to maintain, checked exhaust air flow, venting is semi-rigid, however is crushed, took picture, also unit vents to the roof, advised customer venting would need to be cleaned with a brush twice a year; Job Cmpltd

Near Morning Glory Ln, North Ridgeville, OH 44039
Paul H.

Paul H.

KEBS208SSS04 kitchenaid range Replaced UI and harness, tested all pads, everything functioning correctly, op test ok.; Job Cmpltd,

Near Sharp Rd, Olmsted Township, OH 44138
Paul H.

Paul H.

KHMS2050SSS3 kitchenaid microwave Vent support is cracked, is functional due to support of ventilation, needs replaced; ordrng 1 WPW10116263 (support)

Near Wildwood Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WRT311FZDB00 whirlpool refrigerator The unit is still not defrosting I took the back wall wall I tested the heating circuit tested good defrost control is not song and power needs a new control; ordrng 1 WPW10352689 (DEFROST CONTROL )

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

MVWB835DW1 maytag washer The transmission has arrived. As I started disassembling machine by leaned the machine back. I seen Sparks coming from underneath unit. Unplug the unit leaned it back and found one of the pins in the connector was partially pulled out. Which was causing sparking between the pin and opposing terminal. Damage the connector wearing harness. There is signs on the rotor of water leaking from the seal needs a stater clutch and rotor and wire harness.; ordrng 1 W10754448 (clutch) and 1 W10777955 (HARNESS ) and 1 W10915700 (STATOR ) and 1 W10915701 (ROTOR)

Near S Ridge Rd, Madison, OH 44057
Jeff M.

Jeff M.

WFG540H0ES1 whirlpool range Customer was having baking issues. I found that she was not waiting long enough for the pre-heat cycle. The racks are also in the wrong position of the oven at the bottom they should be in the middle. Unit tested good; Job Cmpltd

Near Kennedy Ct, Mentor, OH 44060
Corina B.

Corina B.

WED4815EW1 WHIRLPOOL DRYER CC that the unit does not start. Checked the thermal block 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd

Near Naumann Ave, Euclid, OH 44119
Dan H.

Dan H.

KEBS179BSS00 KITCHENAID WALL OVEN Customer complaint that unit will not reach 425 degrees, started bake for 500 degrees, temperature after preheat time at 497 degrees, unit never stopped preheat cycle, unit needs new control and oven temperature sensor ; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10751146 (cntrl-elec )

Near W Valley Dr, Fairview Park, OH 44126
Jeff M.

Jeff M.

WRX735SDHZ whirlpool refrigerator The icemaker show signs of being frozen solid. I disassembled the icebox I was unable to determine issue it’s possible the icemaker was not an all the way so the filter was not put in the water where it needed to go. Ice box itself is broken needs new ice packs; ordrng 1 W11185686 (ICE BUCKET ),

Near Mentor Ave, Mentor, OH 44060
Brian B.

Brian B.

WHIRLPOOL DISHWASHER KUDI230BWH0 Cc water leaking from dishwasher hose near garbage disposal, found it leaking at connection due to cracked / fragile hose. Cut hose back to a softer and firm area and spliced it back together, ran test cycle to check for leaks, OP TEST OK;, Job Cmpltd,

Near E Oviatt Rd, Bay Village, OH 44140
Chad  P.

Chad P.

KUID308ESS1 kitchenaid ice maker Found house to fountain that pores water on evap disconnected. Corrected hose and let unit uprin. Slab formed. Cutter is working. Op test ok. ; Job Cmpltd,

Near Delamere Dr, Cleveland Heights, OH 44106
Chad  P.

Chad P.

TEDS840PQ0 whirlpool dryer Installed start switch. Op test ok. ; Job Cmpltd,

Near Ardleigh Dr, Cleveland Heights, OH 44106
Chad  P.

Chad P.

WGD5000DW3 whirlpool dryer Found flame sensor intermittent. Tests good then open then good and so on. Needs sensor replaced. Cust requests cp for repair install. Techline can be called on install appt. Please place on cancelation list. ; ordrng 1 WP338906 (SENSOR),

Near Britton Dr, Cleveland, OH 44120
Paul H.

Paul H.

KDFE104DSS5 kitchenaid dishwasher Customer has an issue with how sensitive UI is, explained that there is no way to adjust, stated she was unable to turn off cancel, unable to reproduce, asked if unit could be installed further back so she wouldn’t bump the UI, checked, unit is as far back as it will go, she also stated that the inside of the unit was wet when she unloaded dishes in the morning after running unit overnight, explained that this will occur if unit is not unloaded within an hour of finishing, she asked about the rinse aid dispenser, explained operation of it, unit functioning correctly.; Job Cmpltd,

Near Laura Ln, Lorain, OH 44053
Paul H.

Paul H.

WTW4900BW1 whirlpool washer Debris is soap buildup, explained cleaning cycle and routine, unit is functioning fine, customer to run cleaning cycle;

Near W 39th St, Lorain, OH 44053
Brian B.

Brian B.

JENN-AIR B/IN REFRIGERATOR JS48PPDBDA Installed new drain pan kit. Unplugged evap thermister per instructions and positioned drain tube properly. Placed unit into diag and tested defrost heaters.. Heaters working. Squirted water into evap drain pan and watched come out of tube by compressor. Drain is now working properly. See PH pvr for pricing. ; Job Cmpltd,

Near Patterson Ln, Olmsted Falls, OH 44138
Paul H.

Paul H.

LSR8010PT0 whirlpool washer Checked all fittings and tested, no leaks found, everything tested fine

Near Oberlin Rd, Amherst, OH 44001
Paul H.

Paul H.

M1TXEGMYW01 whirlpool refrigerator Temps have been below freezing in RC, checked pointers, none, took temps, coldest item at present is 31, other company replaced the thermostat twice, have seen problem with diffuser causing this issue, customer will contact Whirlpool, HOLD OFF ON ORDERING UNTIL CUSTOMER CALLS

Near N Woodhill Dr, Amherst, OH 44001
Paul H.

Paul H.

ADB1400AGW1 amana dishwasher Valve not actuating, checked for voltage to supply valve, not present, needs main control; ordrng 1 W10906422 (CONTROL)

Near Hillside Dr, Amherst, OH 44001
Corina B.

Corina B.

GHW9400PW4 WHIRLPOOL WASHER CC that the unit vibrates. Ran a normal load and a drain and spin with 6 bath towels. Husband replaced the shocks. There is vibration. Springs look good. Shocks are installed correctly. Machine is level. Advised cust its normal for vibration. Optest ok. ; Job Cmpltd,

Near Stevens Blvd, Eastlake, OH 44095
Robert A.

Robert A.

MAYTAG REFRIGERATOR MFI2269VEQ3 Bottom of ff 30deg, restricted air flow at bottom inlet, returns open, ran diagnostics, damper working, found i/m fill tube frozen, will need water valve, Cust to let us know Talked tl sm; ordrng 1 WPW10312696 (WATER VALVE100.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Williams Rd, Diamond, OH 44412
Paul H.

Paul H.

MFI2569VEQ2 whirlpool refrigerator Interior lights on, no cooling, UI is off, any attempt to press a button results in all lights coming on for the duration of the button press, bad UI, called Techline to confirm findings, said UI doesn’t generally fail, had me verify power to main board and connections, good, replace main board; ordrng 1 WPW10312695

Near Somerset Ct, North Ridgeville, OH 44039
Jeff M.

Jeff M.

MFI2665XEM7 maytag refrigerator From the icemaker not working unfortunately the customer has a home warranty that she needs to settle up with them first for us not to charge her full price.; used 1 W10882923 (ICE MAKER ASSY)

Near Cory Ave, Perry, OH 44081
Jeff M.

Jeff M.

FGHD2433KW1 frigidaire dishwasher The pump is leak past the seals. The unit needs a motor kit ; ordrng 1 154844101 (motor kit)

Near Dartmouth Dr, Painesville, OH 44077
Jeff M.

Jeff M.

KDTM354DSS4 kitchenaid dishwasher The unit rails r also broken. The unit needs the left n right rails ; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL)

Near Balboa Ct, Painesville, OH 44077
Dan H.

Dan H.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 23 degrees, found partial frost pattern on freezer section evaporator, ran test 4, frost pattern did not improve on freezer section evaporator, unit needs new fresh food section evaporator and compressor, parts and labor covered per special project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 1/12 FR

Near Greenway Rd, Cleveland, OH 44111
Jeff M.

Jeff M.

LGHB2867PF3 frigidaire refrigerator The water valve is leaking water causing the fill tube to freeze up at the icemaker needs new water valves; ordrng 1 242253002 (valve-water)

Near Concord Hambden Rd, Painesville, OH 44077
Corina B.

Corina B.

WFE320M0ES0 WHIRLPOOL RANGE Replaced the parts listed. Heated oven to 350*. Optest ok. ; Job Cmpltd

Near Chillicothe Rd, Kirtland, OH 44094
Robert A.

Robert A.

MAYTAG WASHER MVWC565FW0 Ran diagnostics, off bal load, ra recal cycle, good, checked under unit, good, ran spin cycle, good, good water flow, unit working as designed; Job Cmpltd,

Near Hinsdale St, Hiram, OH 44234
Robert A.

Robert A.

WHIRLPOOL RANGE WOD93EC0AS05 Installed panel, tested, op test ok; Job Cmpltd,

Near Hotchkiss Rd, Burton, OH 44021
Brian B.

Brian B.

KENMORE DISHWASHER 665.13839K60 Replaced listed parts, cleaned out secondary hose, calcium build up in secondary hose, cleaned out pump drain area from calcium build up, Ran test load, OP TEST OK; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Woodfield Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WFG114SWB1 WHIRLPOOL RANGE Customer complaint that oven door glass broke and of gas smell, found gas leaking from regulator and line up to cooktop, unit needs new gas regulator, lines, and oven door glass, customer does not want repair

Near Columbia Ave, Cleveland, OH 44108
Corina B.

Corina B.

KUWA244PSS0 WHIRLPOOL WINE COOLER The unit is not running. Checked the thermostat 120v. Jumper the thermostat unit started. Will need a new thermostat. Called SM to order part. ; ordrng 1 WP4344659 (thermostat), schdld next appmnt for 1/11 THU

Near Buckingham Pl, Painesville, OH 44077

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