We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Westlake, OH 44145
Marie V
Job Details: 01/18/2022
"Cc that the unit does not goes through the cycle. Ran diag found error code F8E1 no fill long fill , F0E5 off balance load detected and f0e2 oversuds condition detected. Started a auto test and found that one of the water supply was turned off; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Gabriel P
Job Details: 01/18/2022
"Replace pump motor,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Mentor, OH 44060
Dan H
Job Details: 01/18/2022
"Customer complaint that unit is not heating , confirmed, found thermal cut off open, unit needs new thermal cut off; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Cleveland, OH 44135
David R
Job Details: 01/18/2022
"Cc unit not cooling correctly. Temp read 15 in FZ and 45 in FF. Items still cold and cooling for now. Turned temp to coldest. Took off evap cover, ice ball build up on line, only half of evap slightly covered in frost. Short process stub on comp. Sealed system repair. Air couldve got in unit to comp. Gave estimate for evap, comp, drier. Customer paid SVC only. Do not order parts** 4 job count. ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Euclid, OH 44123
Corina B
Job Details: 01/18/2022
"CC that the unit will not drain. Confirmed. Removed the drain pump found a metal tab in the pump. Removed the tab. Started to drain. Advised cust if it stops draining will need a new pump. ; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Corina B
Job Details: 01/18/2022
CC that the unit does kit finish a cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Checked the manual spin found the hub is worn. Will need a hub. ; ordrng 1 W10528947 (Hub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/18/2022
Replaced freezer led OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW5
Near Aurora, OH 44202
Brian M
Job Details: 01/18/2022
"Cc of leak Found leak coming from center of sump assembly Also door seal is worn out Needs pump and door seal ; ordrng 1 W10837026 (pump&motor) and 1 W11498831 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Joe O
Job Details: 01/18/2022
"Installed control, latch, and belt. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, OH 44060
Dan H
Job Details: 01/18/2022
"Installed new belt and pulley, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cleveland, OH 44109
David R
Job Details: 01/18/2022
"Cc unit not turning off when done baking, will have to shut off breaker in order to turn off, both ovens. All options work on Ui. Found lost communication error codes F6E0, F6E3. Order and replace both control boards and UI. **2 job count** double labor ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Euclid, OH 44123
Corina B
Job Details: 01/18/2022
"CC that the ice melted. Confirmed. Fz 20* ff 45*. Found the drier bent to restrict the flow of r134. Re seated the drier. Replaced the condenser fan. Checked the evaporator fan not running, 120 volts. Called BJ not charging customer for evap fan. ; ordrng 1 242077705 (Evaporator fan)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Cleveland, OH 44108
Corina B
Job Details: 01/18/2022
"CC that there is no water going into the washer. Confirmed F8e1 Long Fill. Checked the valve 120 volts, no water coming out. Checked the water hose good. Will need the valve. ; used 1 W11165546 (Valve) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/18/2022
"Cc: not making ice, freezer temps not cold enoughFound temps in ff at 41 degrees. Freezer temps at 31 degrees. Found uv dye on ff evap. Needs ff evapEvaporator shows under 10 year part only warranty; ordrng 1 W10917531 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Cleveland, OH 44143
Joe O
Job Details: 01/18/2022
Cc: ice spilling overAdvised customer ice will build up in bin and when dispensing it pulls the ice forward. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cleveland, OH 44128
Manny
Job Details: 01/18/2022
"Cc door unaligned and the kick plate came broken, leveled unit , verified that kicked plate is broken, ordering kick plate customer will install when part arrives, no need for a return visit ; ordrng 1 WPW10713153 (grille)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Marie V
Job Details: 01/18/2022
"Cc that the unit is showing LF. Ran diag found error code, f0E3 overload f8e1 long fill. Delete error codes. Replaced water valve. Started a normal cycle , let it fill up. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Seven Hills, OH 44131
David R
Job Details: 01/18/2022
"Customer had POP. Cc unit FZ not cooling properly. Unit in defrost mode. Took temp, FZ 48 and FF 48. Checked and unit is R600. Do not have equipment to service these types of fridge yet. Need oiless gauges and tech who does R600 units. Was on the phone with Brian. Fans all working, compressor is coming on. Ordering parts and having R600 tech come out**4 hr job,r600 tech needed ; ordrng 1 W11446726 (Control) and 1 W11368877 (Evap) and 3 W10843121 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44103
Corina B
Job Details: 01/18/2022
Replaced the gasket and door. Steamed the gasket. Opt test ok
We serviced a
MAYTAG DRYER
Model MGDC300BW0
Near Ravenna, OH 44266
Brian M
Job Details: 01/18/2022
Cc of noise Found rear wheel damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Kent, OH 44240
Brian M
Job Details: 01/18/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Fairview Park, OH 44126
Angel
Job Details: 01/18/2022
Replaced timer tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
Marie V
Job Details: 01/18/2022
"Replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details: 01/18/2022
Cc unit not making ice Found unit clogged in fill tube Removed and cleared ice Found unit not calling for water Replaced icemaker OP Test Ok
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Avon Lake, OH 44012
Angel
Job Details: 01/18/2022
Replaced thrust bearing kit. Opt test ng transmission shaft is to loose will need transmission called BJ to explain issue and said yes than it will need the transmission gave customer estimate and said he will buy a new washer than.; ordrng 1 35-6615 (Transmission)
We serviced a
WHIRLPOOL WASHER
Model LAT8826AAE
Near Cleveland, OH 44121
Jason N
Job Details: 01/18/2022
"Installed pads and lubricant. Ran spin test with towels, no abnormal vibration from unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Dan H
Job Details: 01/18/2022
"Customer complaint that unit is not cooling, confirmed, found floating restriction in cap tube, spoke to bj suggested to replace filter drier and purge system with nitrogen, ordering cap tube; ordrng 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Parma Heights, OH 44130
David R
Job Details: 01/18/2022
"Replaced wire and UI. Found old UI had corrosion. Took pic, ran diagnostics. No error codes. Good. All components working. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/18/2022
"Cc: intermittent screeching, grinding noiseRan test cycle. Unit sounds normal. Ran with load with towels. Customer showed video, unable to tell by video where noise is coming from. Found blower wheel cracked. Needs blower wheel; ordrng 1 WP697772 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Manny
Job Details: 01/18/2022
"Cc unit leaves clothing wet at the op end of cycle, ran diagnostics and found error F8E1 for long fill, ran auto test and cold water valve is really noisy, unit will need inlet valve; ordrng 1 W11210463 (valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Lorain, OH 44053
Angel
Job Details: 01/18/2022
Ice maker not working. Verified and found fill tube frozen tested unit and heater is receiving 120vac checked resistance and heater is open. Will need door replaced. Ordering door.; ordrng 1 LW11026429 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kingsville, OH 44048
Dan H
Job Details: 01/18/2022
"Installed new user interface, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 01/18/2022
Replaced rack adjusters. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/18/2022
"CC that the unit is leaking. Confirmed. Checked the door gasket good. Checked the spray arm full of food. Will need the upper and lower spray arms. ; ordrng 1 W10837249 (Spray arm) and 1 WPW10498900 (Upper spray arm)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Brecksville, OH 44141
Brian M
Job Details: 01/18/2022
Cc of leak Found leak marks coming from around dispenserNeeds dispenser ; ordrng 1 W11524103 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Joe O
Job Details: 01/18/2022
"Cc: not making iceFound unit temps at 1 degree in freezer and 37 degrees in ff. Found no stored error codes. Ran ice maker harvest, and fill. Found unit will harvest but not fill. Needs water valve and fill tube heater. ; ordrng 1 W11482383 (Water valve) and 1 W11087201 (heater)"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS3
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/18/2022
"Cc that the unit is not working. Confirmed. Found main fuse was open. Tested unit , pass. Replaced fuse from T/s. Advice cust that if it goes again it will need door switches. Cust said she will call back if it happens. ; ordrng 3 W10138793 (Switch 39.58)s, used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Joe O
Job Details: 01/18/2022
Cc: stuck in spinFound unit paused. Found no stored error codes. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/18/2022
"Cc that the temp fluctuates, took temps 36* fresh food and -1*on freezer. Cust had questions about , how to set temp on freezer and fresh food, how to clean the condenser, how to clean up the shelf without taking them off. Answered all quest. Unit is working as designed. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Jason N
Job Details: 01/18/2022
"Cc unit senses but doesnt advance to wash cycle.Ran diagnostics, found code f8e1 for no/low fill. Found drain hose laying on floor. Moved unit closer to wash tub, hooked drain hose to side. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/18/2022
"Cc unit burner not lighting properly Customer states RF burner takes too long to ignite. Confirmed burner will continuity spark for up to 7-8 seconds before ignition. Cleaned electrode and burner head with emery cloth. Positioned electrode in center of burner head. Ran ignition test several times, ignition will happen within 1-3 seconds. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ashtabula, OH 44004
Dan H
Job Details: 01/18/2022
"Customer complaint that hot water is cold and cold water is hot, found hot and cold water lines reversed, corrected, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
David R
Job Details: 01/18/2022
Cc unit not draining. F9E1 error. Unit had water filled till top. Shop vac all water out. No debris in pump that I could see unless sucked out. Pump getting 120. Couldve also been loose connection. Pump is working good now and draining.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT8
Near Willoughby, OH 44094
Corina B
Job Details: 01/18/2022
"CC that the ui is broken and it is leaking. Confirmed. Found the ui, tabs are broken and the handle is cracked. Started a cycle, found the water leaking in between the hinges. Will need a new ui, handle, seal and spray arm. ; ordrng 1 WPW10320510 (Spray arm) and 1 WPW10497235 (Seal) and 1 WPW10500174 (Ui) and 1 W10195834 (Handle)"
We serviced a
KITCHENAID KITCHEN
Model KDTM604KPS0
Near Solon, OH 44139
Brian M
Job Details: 01/18/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Madison, OH 44057
Dan H
Job Details: 01/18/2022
"Customer complaint that water is not getting hot enough to dissolve soap, ran diagnostics found f7e1(no heat) and f6e6(cold water) error codes, unit started test cycle, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair at this time ; ordrng 1 WPW10605057 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/18/2022
"Replace harness,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Lorain, OH 44053
Angel
Job Details: 01/18/2022
Cc that unit is making a sound and not drying correctly. Ran unit and unit is heating properly explained to them that they were going to have to clean out vent and the noise was some beads from a bracelet or necklace that got stock around the drum. Tested unit opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/18/2022
Replace parts opt test ok
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, OH 44113
Manny
Job Details: 01/18/2022
"Cc unit not drying properly, ran normal cycle unit is not heating and there is a rattling noise that will stay even after unit is off, while diagnosing the unit tenant asked what I needed to do, informed him that I need to take the unit down since is a stacked Unit and then take it apart and figure out why is not heating and where does the noise comes from, Told him I would have to reschedule him.; schdld next appmnt for 1/24 MON !"
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/18/2022
"Explain customer that I will not replace parts I diagnose appliance in the by dsi board check voltage going to valves,also check other test with senior technician bj and whirlpool Andrew. whirlpool said to replace dsi board and valve explain customer what whirlpool wants us to do and what Im going to do ordering valve ; ordrng 1 W11193822 (Dsi)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Rocky River, OH 44116
Manny
Job Details: 01/18/2022
Cc unit not cooling enough. Unit is sitting in an unheated garage temp in freezer equal to the ambient temp in the garage. Make customer aware that the unit is not designed for unheated garage no that the temp of the garage need to be above 50F for the unit to perform properly. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS10
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/18/2022
"Cc that the unit stopped working. Confirmed, only lights on unit, took temps over 60* on both sections. Verify power at the control board. 120v. Unit will need new control.; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Elyria, OH 44035
Marie V
Job Details: 01/18/2022
"Cc that the unit will show sensing and lid lock by the end of the cycle but will not spin the clothes out. Ran diag found error code F8E1 long fill. Tested lid lock and resistance test failed. Called BJ help me diag, unit will need control, valve and lid lock. Office will contact once they have eta on the parts.; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch) and 1 W11220230 (Water valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Grafton, OH 44044
David R
Job Details: 01/14/2022
"Lid lock, had to break strike to get correct model number. Cc unit draining and wont stopped. Control sending constant power to drain pump. Checked at pump and through harness. Drain pump 20 ohms in range. Will need control. Customer paid SVC only ; ordrng 1 W11543997 (Control) and 1 W11457841 (Strike), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Madison, OH 44057
Dan H
Job Details: 01/14/2022
"Customer complaint that power cord is split, confirmed, unit need new power cord; ordrng 1 W11239562 (Power cord)"
We serviced a
WHIRLPOOL WASHER
Model Wtw5105hw0
Near Chardon, OH 44024
Brian M
Job Details: 01/14/2022
Cc unit has noises Found coins in washplate causing friction Found belt stretched Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Chardon, OH 44024
Brian M
Job Details: 01/14/2022
Cc unit has water on shelfs Found evap drip pan frosted over Cleared ice in pan OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 2536008941
Near Painesville, OH 44077
Dan H
Job Details: 01/14/2022
"Customer complaint that unit is not cooling and handle is broken, fresh food section temperature at 56 degrees, freezer section temperature at 34 degrees, evaporator fan is running, Compressor and condenser fan are running, found evaporator frozen solid, heater and bimetal are good, door handle mount is broken, unit needs new control, door mount, and evaporator cleared ; ordrng 1 5303918671 (Cntrl) and 1 242116001 (Mount), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Maple Heights, OH 44137
Manny
Job Details: 01/14/2022
"Replaced fan and thermistor, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Amherst, OH 44001
Marie V
Job Details: 01/14/2022
"Cc that burners and oven does not works, unit will spark and ignitor will glow but not gas. Verify all connections, they were good, removed gas line, no gas came out."
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Mentor, OH 44060
Corina B
Job Details: 01/14/2022
"CC that the lid lock is flashing. Confirmed ran diag F1e1 MAIN CONTROL FAULT, f5e1 LID SWITCH FAULT LID UP. Checked the main control 120 volts. 16 dc volts on. Will need a main control. Checked the lid lock, good. ; ordrng 1 W10392998 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Corina B
Job Details: 01/14/2022
Replaced the agitator. Used loctite. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/14/2022
"Found motor shaft broken making claking noise they will not fix ; ordrng 1 W11283592 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44113
Gabriel P
Job Details: 01/14/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Cleveland, OH 44113
Gabriel P
Job Details: 01/14/2022
"Pump is defective gave estimate they will not fix ; ordrng 1 WPW10605057 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 01/14/2022
Cc unit keeps resetting time Replaced UI OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Bedford Heights, OH 44146
Manny
Job Details: 01/14/2022
"Cc unit banging, found error code F0E5for off balance load, noticed unit leaning to the left, leveled unit ran diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 01/14/2022
"Installed new door skin, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44149
Marie V
Job Details: 01/14/2022
"Replaced heater, tested unit no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Strongsville, OH 44136
Marie V
Job Details: 01/14/2022
"Cc that the ice maker stopped working. Took temps 37* 35* fresh food and -1* on freezer. Verify gasket on unit, they are all sealing, found blue tape at the top of the ice bin, removed it. Found frost on the ice bin, cleared all up and tested dispenser door, is sealing all the way as well. Tried to cycle ice maker it failed, replaced and cycled and fill it up. Advice cust to allow few hours. For temp to adjust and start making ice."
We serviced a
FRIGIDAIRE RANGE
Model GLES388DBA
Near Strongsville, OH 44149
Marie V
Job Details: 01/14/2022
"Cc that the unit looses power when using the oven, she can use the top no problem but as soon as it starts using the oven the unit shuts off. Confirmed u it preheated to 350* and then shuts down. Verify power at the outlet, 244V. Unit will need control board, no longer available ; ordrng 1 316272202 (Control(discontinued ))"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Windham, OH 44288
Brian M
Job Details: 01/14/2022
Cc unit not advancing Found water valve clogged Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 01/14/2022
"Replaced all 3 doors, opt test ok, customer is under warranty per pop on file, talked to MP to confirm that is under warranty."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 01/14/2022
Replaced control board ran a test cycle. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD6600TQ
Near North Ridgeville, OH 44039
Angel
Job Details: 01/14/2022
Cc that unit is not heating a lot. Vent was cleaned and had good airflow took off cap from peep hole on bottom of dryer ran unit and found that the coil were not opening up after the third time cycling on and off will need coils replaced. Tested unit opt test ok.; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Jason N
Job Details: 01/14/2022
"Cc unit not making iceCustomer stated ice maker may need replaced again. Found no ice in ice maker, fill tube is frozen. Checked power to door fill tube heater, good at 123v. Checked continuity through heater, reading open. Unit will need freezer door for failed fill tube heater circuit. Advised customer 4-8 weeks for delivery and to call office to schedule for next service date. ; ordrng 1 LW11026425 (Door)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Corina B
Job Details: 01/14/2022
"CC that the unit is not making ice. Confirmed. Jumped the ice maker, can hear it trying to cycle. Will need a new ice maker. Used my ice maker the other day.; ordrng 1 W10882923 (Ice maker)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Rocky River, OH 44116
Angel
Job Details: 01/14/2022
Cc that the steam valve is leaking. Confirmed valve is leaking without using the option. The valve will need to be replaced. Ordering part.; ordrng 1 W11213863 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Corina B
Job Details: 01/14/2022
Replaced the pump and motor. Cleared codes. Unit drained. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, OH 44060
Corina B
Job Details: 01/14/2022
Broke the screw that goes into the cabinet. Not enough waterline to reconnect. ; ordrng 1 W11162036 (Waterline) and 1 Wp489497 (Screw)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
Marie V
Job Details: 01/14/2022
"Cc that the unit had a smell of burning. Took panel off inspected all wires and connections on control board. All good. Tilted unit, looks good. Found belt is stretch out. Replaced belt and cam, also unit has new style shifter, replaced with the old style. Ran calibration and auto test. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 01/14/2022
"Ran entitlement it shows 09/20/2021. Cc that the unit is showing an error code f8e4. Ran diag found error code f8e4 overfill, fae2 dispenser electrical problem f9e2 drain motor electrical problem. Found that unit was leaking and had to uninstall unit to find the leak. Looks like unit was damaged because the tub is damaged at the bottom. And it leaks , took pics also unit is missing a spray arm. Office will contact ; ordrng 1 W11409865 (Tub) and 1 W11497943 (Drain pump) and 1 W11545334 (Upper manifold) and 1 W11412300 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, OH 44266
Brian M
Job Details: 01/14/2022
Cc no cool Found unit to have light frost on ff evap no frost on freezer Needs sealed system repair Customer is going to try and have Lowes swap outPart not in stock office to schedule ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Beachwood, OH 44122
Manny
Job Details: 01/14/2022
"Cc unit is rattling on spin, ran diagnostics and found error code F0E5 for off balance load, leveled unit, ran cycle with 5 large towels got them soaked and switched to drain and spin, unit is spinning without any abnormal rattle or vibration, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, OH 44141
Marie V
Job Details: 01/14/2022
Cc is not cold enough. Took temps 36* fresh food and -2* on freezer. Ran diag and set back temps on thermistors to 0. They where set to run 6* warmer. Advice cust to allow few hours. And give a call if still having issues. But they shouldnt
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Kent, OH 44240
Brian M
Job Details: 01/14/2022
Cc unit will leave water in tub Found error for pressure sensor Followed tech sheet Needs control Control is NLA
We serviced a
JENN-AIR RANGE
Model JJW9630DDS
Near Bay Village, OH 44140
Angel
Job Details: 01/14/2022
"Cc that unit keeps displaying a 4d21 error code cooling fan. She says the bottom one is loud as well will need both cooling fans replaced. Ordering parts. ; ordrng 1 WP74008383 (Upper cooling fan) and 1 WP74008437 (Lower cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model CFCP1NIXCSS
Near Bay Village, OH 44140
Angel
Job Details: 01/14/2022
Replaced min control board on back of unit and let customer know to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6FS2
Near Avon, OH 44011
Angel
Job Details: 01/14/2022
Cc that he was cleaning the filters and found that the blower motor was leaking oil. Went to replace blower fan but it was the wrong part number same fan just different harness will need to reorder part. Last number on the Model number was of a number it was 1 instead of 2. Ordering correct part.; ordrng 1 W11354646 (Blower fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 01/14/2022
Replace door panel and adjuster
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, OH 44092
Jason N
Job Details: 01/14/2022
"Cc unit not dispensing ice.Tested ice dispense, auger motor buzzing. Pulled ice container and cover, no obstructions. Auger motor is seized up, will need replaced. ; ordrng 1 W10822606 (Auger motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS
Near Willoughby Hills, OH 44092
Jason N
Job Details: 01/14/2022
"Cc unit has an odd smell. Customer stated unit has an odd odor, and water is funny tasting. Confirmed odor in unit, nothing that is going to originate from unit. Advised customer that odors can be introduced from various sources or from product inside. Advised customer use baking soda and ground coffee and regularly switch out until odor is eliminated."
We serviced a
GE COOKTOP ELE
Model JP3030SJSS
Near Willoughby Hills, OH 44092
Jason N
Job Details: 01/14/2022
"Cc large burners not workingConfirmed RF and LR burners not heating. Pulled unit, found both large burner coils physically open. Replaced using customer supplied pre Id parts. Reinstalled unit. Turned on all burners, all burners tested good for power and heat. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Broadview Heights, OH 44147
David R
Job Details: 01/14/2022
"Cc unit cutting breaker. Found harness and control burned and charred, will spark when turning on unit. Will need harness and control. Customer paid SVC only. Do not order parts. ; ordrng 1 W10737607 (Control) and 1 W10744902 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIC15NLTS0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 01/14/2022
"Cc unit not making ice.Ran diagnostics test mode, all functions passed except recirculating pump, which did not turn on. Checked voltage at pump connector, good voltage at 13.6vac. Unit needs recirculation pump assembly. ; ordrng 1 2313702 (Recirc pump assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near North Royalton, OH 44133
David R
Job Details: 01/14/2022
"Cc milk is spoiling. Took temps, FZ is at 0*. FF is reading at 40* at the coldest temp. Damper seems to not be opening all the way. Thermostat turning fridge did not turn off the first 2 tries. Stayed running. Ordering damper and thermostat. ; ordrng 1 WPW10151374 (Damper) and 1 WPW10583800 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
David R
Job Details: 01/14/2022
"Found motor shaft was missing, was in box with old parts. Easy correction, replaced. Ice is coming out dispenser now. Good. Op test ok."
We serviced a
WHIRLPOOL ICEMAKER
Model MIM1554ZRS0
Near North Royalton, OH 44133
David R
Job Details: 01/14/2022
Replaced reservoir. Took pic of cracks in old one. Also put new water filter in for customer. Let unit run. Called for water. Customer to monitor. Unit tab says takes about 45 mins for ice.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 01/14/2022
Replace timer and pulley opt test ok