Near Pepper Pike, OH 44124
Joe O
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FW3 Cc: no powerFound unit is receiving proper power. Found error code f6e2(communication error). Could not run test cycles. Needs control and ui.Ui shows out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Westlake, OH 44145
Gabriel P
Job Details: 06/23/2020
DISHWASHER KENMORE 665.15113K216 "Cc that the unit is not draining. Found a screw inside drain pump, preventing from draining. Checked drain pump , is good. I also checked drain hose and Cust has a black rubber hose, advice to replace with a plastic hose. Drain hose was clogged as well.
Near Kent, OH 44240
Brian M
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc unit leaking when dispensing water Found water valve corroded and also both line cracked at valve Needs valve and water lines ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279884 (tube-water) and 1 WPW10279882 (tube-water), used 1 SHIPPING (shipping
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/23/2020
REFRIGERATOR MAYTAG MFC2062FEZ04 "Cc: not coolingFound temps at 75 degrees. Unit has no frost pattern. Compressor is running. Found unit pulling 1.1 amps. Tapped system. Found compressor low side pressure at 0. Needs compressor and drier.Customer is going to try to get the unit replaced,
Near North Olmsted, OH 44070
David R
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc unit will never get out of wash cycle, said times seem long, said after an hour to an hour and a half should be done. 6-4 error code. Also looked up in owners manual and showed customer the run times for each cycle. The typical time plus the maximum t
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
DRYER FRIGIDAIRE GLGR341AS1 "Installed new coils, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint that unit is not washing dishes, ran test cycle, unit filled, wash motor never started, reset connection to control , wash motor started, op test good"
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/23/2020
WALL OVEN WHIRLPOOL WOS31ES0JS00 "Customer complaint oven not working, confirmed display not on, found thermal fuse open, unit needs thermal fuse; ordrng 1 WPW10545255 (fuse-thrml)"
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FW1 "Replace parts. Ran calibration and auto test, pass. Op test ok brought core for return."
Near Cleveland, OH 44120
Corina B
Job Details: 06/23/2020
REFRIGERATOR AMANA ART308FFDM06 CC that the unit is not cold. Ff 50* Fz 7*. Found the evap fan not running. Checked the power at the evap fan 120 volts. Replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (Evap fan) from stock
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Customer complaint that unit is leaking and not making ice, confirmed, found evaporator drain tube clogged, found ice maker gear stripped, unit needs drain tube cleared and new ice maker , ; ordrng 1 241798231 (Ice maker), used 1 undefined (Shipping) f
Near Cleveland, OH 44102
Corina B
Job Details: 06/23/2020
DISHWASHER FRIGIDAIRE FBD2406NS9B CC that the unit is leaking. Found the unit is not secured into place. Started a cycle checked to leaks. Advised cust to secure the dishwasher for it to not lean forward. Started a cycle soap suds coming out of the front of the door. Using dish soap. Advi
Near East Cleveland, OH 44112
Corina B
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FW3 CC that the lid does not lock. Replaced the latch. Ran a calibration. Started a rinse and spin. Optest ok.
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/23/2020
RANGE FRIGIDAIRE FFGF3052TSA "Cc that there’s a funny smell on unit when turn on. Notice that the caps are oily and when you turn them off smoke comes from the caps. Also is not a gas smell. Ordering grate as well , they are warp not fitting correctly on cooktop. Cust has a home war
Near Ravenna, OH 44266
Brian M
Job Details: 06/23/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Cc unit leaking Found drain pan clogged Cleared drain pan and hose OP Test Ok
Near Gates Mills, OH 44040
Joe O
Job Details: 06/23/2020
COOK TOP WHIRLPOOL MGC7430WW00 "Cc: sparking, smoking from igniter switchesFound unit receiving proper power. Found igniter switches shorting out. Could only remove left rear burner head. Need igniter switches, lf, rf, rr or face holders.Customer does not want to repair at this time"
Near North Olmsted, OH 44070
David R
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc Icemaker not working. Low water pressure coming to dispenser. In diagnostics says 76 days since last water filter reset. Low water going into the Icemaker as well. Let customer know about needing water filter changed. Ran Icemaker test, came back as n
Near Mentor, OH 44060
Jason N
Job Details: 06/23/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Cc unit not starting or powering onChecked power at outlet, good at 120v. Checked power at control, only reading 28v ac at control. Checked j-box connections, found hot wire burnt and melted at wire nut connection. Cut out bad spot in wire. Repaired with
Near Madison, OH 44057
Jason N
Job Details: 06/23/2020
WASHER KENMORE 417.471027 "Cc unit not draining all the way and unit is leaving black marks on clothsConfirmed unit slow drain. Boot seal is molded over, clothing is most likely rubbing on this and catching gunk. Called landlord, quoted boot seal, and drain clean out with extra la
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Cc that the ice maker works intermittently. Checked temp found 37* on fresh food section and 14* degrees on freezer. Found the freezer set on 2, recommended is 4. Changed back to recommended , advice cust to keep freezer and fresh food section on recomm
Near Concord Township, OH 44077
Dan H
Job Details: 06/23/2020
WASHER MAYTAG MVWB835DW2 "Customer complaint that unit is not turning on, confirmed, found user interface dead, installed new user interface, op test good ; used 1 W11112656 (User interface) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 06/23/2020
WASHER KENMORE 417.441023 "CC that the unit does not spin. Found both shocks broken. When spinning the tub, the spider is rattling. Will need new shocks and a tub. ; ordrng 1 5304485917 (Shocks) and 1 131618500 (Basket) and 1 131618600 (Shell) and 1 131525500 (She’ll), used 1 Over
Near Elyria, OH 44035
Corina B
Job Details: 06/23/2020
DRYER MAYTAG MED7230HW0 "Redirected the side vent. Optest ok; ordrng 1 W10470674 (Vent kit), used 1 Shipping from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 CC that there is a lot of ice build up in the back of the ice maker. Confirmed ice and frost on the ice maker. Checked the gaskets good. Checked the baskets good. Service pointer to replace the adapter to the ice maker. ; ordrng 1 W10864519 (Adapter)
Near Cleveland, OH 44102
Dan H
Job Details: 06/23/2020
WASHER AMANA NFW7200TW "Customer complaint that door is not closing, found door strike broken , unit needs new door strike; ordrng 1 WP34001260 (Strike), used 1 undefined (Shipping) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KSRF22DSALY0 "Cc unit not cooling properlyTemps in unit reading 25 in freezer, 56 in ff sections. Checked compressor, running hot, found condenser fan not running. Spin motor by hand, would not start, unit needs condenser fan motor. ; ordrng 1 833697 (motor,cond.fan 2
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2020
WASHER MAYTAG MVWC465HW2 "Replace parts, ran calibration and auto test, pass. Brought core for return. Op test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap frozen. Force unit into a defrost, heating element is working. Steam all ice Checked thermister good and bi-metal good spoke to bj advise me to replace control and thermistor told customer that we could reboot control it might was a glish and
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2020
DRYER WHIRLPOOL WED94HEAW0 "Dryer pulley bearings were making loud screeching noise found pulley making replace from truck stock dryer kit ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/22/2020
RANGE IKEA IBS300DS01 "Replace control and console,preheat to 350 .opt test ok"
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc that the freezer works but no the fresh food section. Checked temp on fresh food section 59* and 3* on freezer. Evap fan is not running. Good frost pattern on evap. The unit also was leaking water from freeer found drain hose clogged, steamed all out.
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Put cardboard underneath the condenser. Noise when away. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR GE GNE26GSDGSS "Cc that the lights turned off and he flipped the breaker and it worked for a week and then it started again and that the temperature changes on UI but is good inside unit. call ge tech line they said control board is connected to the issue on ui and ligh
Near Solon, OH 44139
Joe O
Job Details: 06/22/2020
REFRIGERATOR KITCHENAID KFIS25XVMS1 Installed control. Unit is cooling. Advised to allow 24 hrs for temps to adjust. Op test okCustomer did not have box for core.; used 1 SHIPPING (shipping and handling) from stock
Near Solon, OH 44139
Joe O
Job Details: 06/22/2020
RANGE KENMORE 790.7343331 "Cc: long preheat times, temps incorrectFound igniter is only pulling 2.6 amps. Needs igniter. Installed igniter. Ran test bake. ; used 1 12400035 (IGNITER5299) from stock"
Near Solon, OH 44139
Joe O
Job Details: 06/22/2020
DRYER MAYTAG MGDB835DC4 Cc: noise inside unitFound dent in the side pushed up against the drum(cust purchased unit as a scratch and dent). Pushed dent out. Op test ok
Near Aurora, OH 44202
Joe O
Job Details: 06/22/2020
N/A MAYTAG MEW6630DDS "Cc: intermittently upper oven switches to broil when in bake, lower oven cancel button not functioningCustomer stated when upper oven acts up it flashes bake. Found ui not allowing cancel button push for lower oven. Found error code 1d11(runaway temp). R
Near Mentor, OH 44060
Jason N
Job Details: 06/22/2020
RANGE GE JGB900SEF1SS "Cc unit bake button not workingConfined bake button will not respond to input. Checked all connections between control board and membrane keypad. All connections good, unit needs keypad membrane. Parts lookup show this part (WB57K10083) as Nla."
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL ED2VHGXMT00 "Customer complaint of frost build up in ice chute, confirmed, found shaft and spring that ice door are on bent causing ice door to not seal properly, unit needs new spring, shaft and ice door; ordrng 1 WPW10224328 (Spring) and 1 WP2196195 (Pin) and 1 WP
Near Kirtland, OH 44094
Jason N
Job Details: 06/22/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not making iceCustomer stated they had another company out that replaced the ice maker, has not made ice yet. Found broken wiring on bottom of freezer door. Enough wiring left to repair. Soldered wires back together using western union splice and
Near Oberlin, OH 44074
David R
Job Details: 06/22/2020
REFRIGERATOR GE GYE22KMHCES "Cc unit is leaking from bottom left side. Found check valve on drain tube clogged. Found new updated one on Marcone. Will need to clean condenser as well. Ordering part.; ordrng 1 WR02X28554 (drain tube and valve 9.03), used 1 SHIPPING (shipping and hand
Near North Ridgeville, OH 44039
David R
Job Details: 06/22/2020
DRYER WHIRLPOOL GEW9868KL1 "Cc not heating and clothes snagging. tested all components dealing with heat, all check in range of where they should be at. Unit is getting 240vAC. 240v showing at heater relay pins, control not reading thermistor closing. Control 3978916, shows NLA, W1
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/22/2020
RANGE KITCHENAID KERS202BWH0 "Customer complaint that oven is not heating properly, found element broken, element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (Element), used 1 undefined (Shipping) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "CC that the unit is not cooling. Ff and fz 70*. Checked the frost pattern on the evap, no frost. Tapped the system 20” vacuum. Unplugged the unit went to 30”. Will need a compressor, evap and drier; ordrng 1 WP2188822 (Evaporator) and 1 W10507884 (Compr
Near Willoughby Hills, OH 44094
Corina B
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 CC that the unit is not dispensing the ice. Found a connection to the door flap unplugged. Optest ok. ; saved tckt
Near Orange, OH 44122
Jason N
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL KSSS42QTW04 Installed main control assembly. Op test good. Unit turning on and all functions are normal. Advised customer to allow at least 24 hrs for unit to return to desired temps.
Near North Olmsted, OH 44070
David R
Job Details: 06/22/2020
WASHER WHIRLPOOL WTW4855HW1 Replaced parts. Ran diagnostics test and calibration. Op test ok
Near Chester Township, OH 44026
Corina B
Job Details: 06/22/2020
WASHER WHIRLPOOL WTW4955HW1 CC that the unit does not spin or lock. Ran diag lid lock not locking. Replaced the latch. Ran a calibration. Started a drain and spin. Optest ok.
Near Mayfield Heights, OH 44124
Corina B
Job Details: 06/22/2020
RANGE WHIRLPOOL WFE505W0HS0 CC that the breaker keeps tripping and there are sparks.found the cord is burnt. Will need a new cord. Checked the terminal block looks good. Cust is going to replace the cord; ordrng 1 PT400 (Cord)
Near Reminderville, OH 44202
Joe O
Job Details: 06/22/2020
RANGE WHIRLPOOL MGR6772BDQ Cc: food burned in upper ovenCustomer stated she was broiling ribs and unit burned the ribs and foil on the pan. Found error code f1-1(oven temperature above 650 degrees with door unlocked. Ran test bake to 350 degrees. Actual temps at 450 degrees. Found
Near Cleveland, OH 44109
Corina B
Job Details: 06/22/2020
WASHER MAYTAG MVWB765FW3 "Cust showed pop, sent pic. CC that it does not start. Ran diag F5e1 lid lock f2e1 stuck button. When turning the control and pressing start, will lock the unlock. Control starts flashing on the ui. Will need a main control, ui and latch.; ordrng 1 W11135
Near North Olmsted, OH 44070
Corina B
Job Details: 06/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced the fan and cover. Steamed out the freezer. Disconnected the ui control. Optest ok
Near Aurora, OH 44202
Joe O
Job Details: 06/22/2020
WASHER WHIRLPOOL WTW7500GC2 "Cc: not draining, ofb errorFound error code f0e5(off balance load). Suspension checks good not bouncing. Ran auto test and calibration. Ran drain and spin. Advised customer on loading. Advised customer if the error code happens to re adjust clothing and
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/22/2020
WASHER MAYTAG MVWC555DW1 Ran diag found 0 error codes. Found hub is stripped. Will need new hub. Replaced from t/s. Opt test ok ; used 1 W10528947 (HUB) from stock
Near Rocky River, OH 44116
Corina B
Job Details: 06/22/2020
REFRIGERATOR GE TPX24PRDABB CC that the water and ice do not work leaking. Found the water lines to the freezer and the refrigerator are melted from the compressor. Will need to replace the waterlines.
Near WILOUGHBY HLS, OH 44092
Corey L.
Job Details: 06/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice maker not working, unit pop shows august 2018, unit no longer covered under warranty. Will try calling wpl for concessions; saved tckt"
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/22/2020
WASHER WHIRLPOOL WTW 4800XQ1 The unit had multiple codes target speed failure overload overflow to clear the codes for the unit and calibration cycle unit tested good.
Near Conneaut, OH 44030
Jeff M
Job Details: 06/22/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 I found a loose wire in the junction box I reconnected the wire unit tested good
Near Cleveland, OH 44120
Corey L.
Job Details: 06/22/2020
DRYER ROPER RED4516FW0 "Customer complaint dryer not drying well, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, called landlord explained venting should be clear, unit is h
Near Jefferson, OH 44047
Jeff M
Job Details: 06/22/2020
WASHER MAYTAG MVW7230HW0 The unit had an off balance code I cleared the code unit tested good I went over proper use and loading procedures with a customer
Near Pepper Pike, OH 44124
Dan H
Job Details: 06/22/2020
BUILT IN FRIDGE KITCHENAID KSSC42QMS01 "Installed new ice maker , op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2020
WASHER MAYTAG MVWX655DW0 "The units agitator plates stripped out needs a new agitator plate estimate only; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
Near Pepper Pike, OH 44124
Jason N
Job Details: 06/22/2020
REFRIGERATOR GE ZISS48DCASS Installed defrost timer and defrost bimetal. Op test good. Advised customer to slow 24 hrs for unit to return to desired temps ; saved tckt
Near Westlake, OH 44145
David R
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc unit not dispensing water. Found union connection not working. Replaced with t/s. Tested. Water flowing out dispenser. Op test ok; used 1 2198677
Near Pepper Pike, OH 44124
Dan H
Job Details: 06/22/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, good frost pattern on freezer section evaporator , ran test 4, 3 way valve is working, frost pattern forme
Near Huntsburg, OH 44046
Jason N
Job Details: 06/22/2020
WASHER WHIRLPOOL MTW6700TQ0 "Cc unit making noise when in spin cycle and vibration Ran manual spin cycle test, loud bearing noise present. Also found suspension springs weak. Unit will need tub bearing kit and suspension springs.; ordrng 1 W10435302 (bearing) and 1 W10820048 (suspen
Near Cleveland, OH 44109
David R
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Cleared out all debris front and back. Let customer clean under on floor. Good. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2020
DRYER WHIRLPOOL LEQ8857HQ0 The venting was super dirty there is a wicked smell of stagnant water in the lint buildup inside the venting I took the dryer apart did not find anything dead. that smells coming from the vent. I gave her Gary’s number to give him a call and clean and cha
Near Lorain, OH 44053
Gabriel P
Job Details: 06/22/2020
DRYER GE GTD75ECSL0WS "Cc everything lights but it doesn’t work. Checked power on outlet from L1 to N 117 , from L2 to N 117 and from L1 to L2 235. Belt broke off. Unit will need belt and pulley . Office please we couldn’t find the part on Marcone. Ask senior tech BJ to see i
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF560SMYB00 The thermistor has failed it’s not allowing the machine go through the proper defrost cycle the light housing retainer clips are also broken so it’s not staying in the freezer ceiling the lens is missing to protect the lightbulb; ordrng 1 WPW10313917 (hou
Near Cleveland, OH 44105
David R
Job Details: 06/22/2020
DISHWASHER WHIRLPOOL WDF310PAAW4 "Cc unit not working. Found that the control panel was locked. Unlocked, ran unit, working correctly. Let customer know what to look for and everything. Unit good. Op test ok."
Near Cleveland, OH 44102
Corina B
Job Details: 06/22/2020
WASHER WHIRLPOOL CHW9160GW0 CC that the door will not lock. Found the door lock engaged in the lock position. Will need a new door latch. ; ordrng 1 W10375379 (Latch)
Near Cleveland, OH 44113
Corina B
Job Details: 06/22/2020
DISHWASHER IKEA IUD8555DX2 CC that there is a rattling noise when it starts. Found a piece of glass in the drain pump. Cleared drain pump out. Started a cycle twice started and drained. Optest ok
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/22/2020
WASHER ROPER RTW46418Q1 "The suspension is worn out and units is not shifting estimate only customer will buy new; ordrng 1 W10780045 (suspension) and 1 W10913953 (actuator), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Jason N
Job Details: 06/22/2020
MICROWAVE GE JVM3160DFBB "Cc unit not powering onChecked power in to unit, good at 123v. Found filter board fuse open. Unit needs fuse. Also ordering door switches ; ordrng 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB
Near Brecksville, OH 44141
Dan H
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed new air damper, op test good"
Near Garfield Heights, OH 44125
David R
Job Details: 06/22/2020
FREEZER MAYTAG MZF34X16DW00 Replaced parts. Tested. Evap started to get frost pattern. Give 24 hours to return to normal temps. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2020
REFRIGERATOR GE CFE29TSDCSS "Fresh food fan is seized up needs a new fan and the update module; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (shipping and handling) from stock"
Near Kent, OH 44240
Joe O
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL GX5SHTXTT00 "Cc: frost build up in freezerFound freezer evap completely frosted over. Entered manual defrost. Element is pulling 570 watts and is heating. Control kicked me out of manual defrost. Needs control. Replaced control, steamed out evaporator. Op test ok; us
Near Streetsboro, OH 44241
Joe O
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc: buzzing noiseRan fan tests and compressor test. Found compressor buzzing at start up. Advised customer it was normal compressor noise. Unit functioning as designed. Op test ok
Near Concord Township, OH 44077
Jason N
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL GB9FHDXWQ00 "Cc unit not cooling in ff againFound damper door closed. Tapped on motor, damper motor opened up. Loose connection in motor. Quoted customer for a damper motor. He wants to wait, possibly next time it happens he will order."
Near Cleveland, OH 44122
Dan H
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed new evaporator fan motor/ thermistor and control, op test good"
Near Grand River, OH 44045
Jeff M
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE00 The unit has an aluminum evaporator in the fresh food section there’s no cooling in the freezer needs a compressor evaporator and filter; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 2 WPW10143759 (dryer)s
Near Madison Township, OH 44057
Jeff M
Job Details: 06/22/2020
WASHER MAYTAG MVWC700VW1 "The water valve is cracked and needs a new water valve; ordrng 1 WPW10144820 (valve), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/22/2020
REFRIGERATOR KITCHENAID KFIS29BBBL03 "Installed new valve and led module, op test no good , led module is no good, ordering led module, also produce drawer is broken ; ordrng 1 W11130208 (Led module) and 1 WPW10550026 (Drawer face), used 1 undefined (Shipping) from stock"
Near Strongsville, OH 44136
David R
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc of smell, customer said also clean up something almost like black mold around the front of the Icemaker and on the seal. Could smell it, the smell is like something died, the condenser fan is carrying it around. Looked inside unit, for any spillage or
Near Strongsville, OH 44136
David R
Job Details: 06/22/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced parts. Found old bellow has small holes in the bottom of it. Ran diagnostics test. No leaks. Op test ok
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 06/19/2020
WASHER WHIRLPOOL MVWC500VW0 Replace lid switch. Ran cycle.Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/19/2020
RANGE JENN-AIR JDRP548WP03 "Replace parts. But burner takes about 10 clicks to light. Called whirlpool tech line. Spoke whit Leon. Ask me to put a pan on top of burner and try it, it light on 3 clicks. Leon Ask me to wait till it cools down and try again. It takes 8 to 9 clicks.
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/19/2020
REFRIGERATOR KITCHENAID KBRA20ELSS01 "Cc that the ice maker stop working. Ice maker is not cycling, try to jump started and the mechanical whel moves back and forth in the same spot. Unit will need ice maker. Replaced from t/s. Ice maker cycle. Op test ok; used 1 W10884390 (ICE MAKER ASSY) f
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/19/2020
WASHER MAYTAG MVWX655DW2 "Cc that the unit does not wash. Ran diag found long fill no fill. Found water hose on the floor. advice cust to raise drain hose up to 35 inches high , it said it on the owner manual. And that the reason why the unit is not washing is because the water i
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/19/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found error code F6E4- float switch open. Found food stuck under float switch. Cleared out. Ran calibration. Op test ok
Near Cleveland, OH 44102
Corina B
Job Details: 06/19/2020
DISHWASHER MAYTAG MDB8949SBM1 "CC that the dishwasher sat for a period of time due to a remodel and it leaks. Started a normal cycle, did not leak. Found a stain from the water on the floor. The float switch is right above it. Will need a new gasket and nut; ordrng 1 WPW10195038 (Nut)
Near Lakewood, OH 44107
Corina B
Job Details: 06/19/2020
WASHER WHIRLPOOL MVWB765FW4 CC that there is a load noise in agitate. Ran diag f0e3 overload. Advised cust 6 to 8 bath towels equals a full load. Ran a calibration. Started a normal cycle with clothes. Could not duplicate the noise. Optest ok
Near Olmsted Falls, OH 44138
David R
Job Details: 06/19/2020
REFRIGERATOR KITCHENAID KRFF300ESS00 "Hinge cover parts not needed. Door and stopper needed. Plastic on bottom of door is cracked, customer said that’s what pictures they sent off to whirlpool. Took additional pictures. Ordering out, let customer know door will take time to come. Make sure t
Near Mentor, OH 44060
Dan H
Job Details: 06/19/2020
DRYER SAMSUNG DV45K6500GW/A3 "Installed new rollers, op test good"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 06/19/2020
REFRIGERATOR FRIGIDAIRE FPRU19F8RF There is no Freon left to recover I remove the filter and evaporator installed new parts put the unit at a 30 inch vacuum held for 15 minutes unit tested good charge the machine with 3.5 ounces of Freon unit test good frost pattern started to develop grea
Near Cleveland, OH 44102
Corey L.
Job Details: 06/19/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint bottom right of door not sealing again like both times before, confirmed, gasket needs extra push to fully seal corner and will seal and could be trained back to cabinet but something is working the gasket out of its sealed position, f
Near Berea, OH 44017
David R
Job Details: 06/19/2020
WASHER MAYTAG MVW6230HW0 "Cc of noises when starts up, this unit is a top loader, customer had a front loader before. Explained the certain sounds will sound different. When changing from agitate to spin, and even valves opening and closing. Certain noises that are suppose to be
Near Painesville, OH 44077
Jeff M
Job Details: 06/19/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Called wp tl was told too put the unit into a vacuum. I did I found the unit was vary slowly leaking. After that I isolated just the high side Whirlpool will come in contact with customer in 3 to 5 business days