Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8440 customer reviews

Arthur V.

Arthur V.

DRYER MAYTAG MED5630HW0 Customer has cycle signal set to three and in. It is working but the volume is not as high as the customer would like. She can not hear it like her previous Maytag. Called techline. Cycle signal set on highest setting is same on washer as dryer. Customer very unhappy with Maytag gave customer consumer line

Near OH-534, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Upon arrival unit had lights on but nothing running. Turned off and then turned back on. Unit started and started to cool Needs main control Customer to wait to see if unit fails again.

Near OH-307, Jefferson, OH 44047
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced main power bd. Unit started op test good Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Plymouth Gageville Rd, Ashtabula, OH 44004
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Plugged in, all lights on user interface are working. Off balance error code. Put into service mode. All components check good. Unit is draining and spinning. No noise. Everything checks good. Op test ok."

Near Pearl Rd, Strongsville, OH 44136
Corey L.

Corey L.

DRYER MAYTAG MGDB765FC0 "Found pop through entitlement, customer complaint dryer shuts off like items are dry in 5 min every cycle, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, unit is pulled out and vent is not kinked, pushing unit back kinks the foil vent, unit is operating as designed"

Near Spring Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

DISHWASHER GE GDT655SMJ2ES Installed new part unit op tested good

Near Heisley Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF532SMBB01 Recovered refrigerant Installed evap and dryer Ran 28 inch vac for 20 min Recharged with 5.0oz of r134a 8psi on low side and complete frost pattern on evap Advised to let cool for 48 hours

Near Tallmadge Rd, Rootstown, OH 44272
Dan H.

Dan H.

WASHER GE GTW485ASJ3WS "In’s new drain pump, op test good"

Near Maple Ave, Cleveland, OH 44108
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed new auger motor, op test good"

Near Bluestone Rd, South Euclid, OH 44121
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH31017AS2 "CC that the unit is smoking and quits working. Started unit, after 2 minutes of running it stopped heating. Has 3 amps when running. The magnetron is open. Will need a new magnetron. Cust does not want to repair."

Near Detroit Rd, Elyria, OH 44035
Corina B.

Corina B.

WASHER AMANA NTW4516FW "CC that the unit does not turn on. Ran diag F8E1 – NO FILL, LONG FILL, checked the hot and cold valves, 120 volts. Ran a manual agitate and a spin. Advised cust the drain hose could have been on the floor for the washer to not work or a water valve was turned off. Optest ok."

Near Euclid Ave, Cleveland, OH 44103
Corey L.

Corey L.

DRYER MAYTAG MEDB200VQ0 "Installed control, op test good"

Near Hillside Rd, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ03 "Replaced harness, ice maker cycled, op test good"

Near N Burr Oak Dr, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325FDAW01 "Cc unit not cooling and no iceFound temps in ff at 50, freezer at 35 degrees, checked frost pattern on evap, heavy frost on 1st row of coil, rest of evap dry. Unit has refrigerant leak. Unit needs sealed system, customer not repairing. Service paid."

Near Cedar Creek Ct, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVWB855DC "Customer complaint that unit is leaking, unit is leaking from fill hose(see pic), hot water supply valve is also leaking(see pic), advised customer that they need a plumber to correct leaks in household plumbing, hot water supply valve left off, unit is operating as designed"

Near Brookside Cir, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW7300XW0 Found unit inner basket not raising for wash. Used hot water and got tub moving up and down (no clothes impeding basket). Tested afterward and tub did raise and lower. Tested on normal wash Op test good. Customer to monitor

Near Tote Rd, Austinburg, OH 44010
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found new disposal was installed and plug was not removed. Ran unit. Op test good

Near Chestnut St, Geneva, OH 44041
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4950XW3 Found bearing very loud. Needs gearcase also getting a speed sensor fault. Will also need actuator

Near Burlington Oval Dr, Chardon, OH 44024
Arthur V.

Arthur V.

DRYER MAYTAG MGDE300VW1 First I ran diagnostics. No error codes. Cycled unit on timed dry high heat. Let unit cycle 3 times. Getting starting temp at 113 and ending temp at 150 consistently. Ran unit complete 30 min cycle time. Unit heated and tumbled the entire 30 min. Could not duplicate issue advised customer to use timed dry to see if that dont help. Also advised customer to use the more dry option for sensor cycles

Near Silver Ct, Mentor, OH 44060
Joe O.

Joe O.

FREEZER WHIRLPOOL KRMF706ESS01 Installed ff door left sideOp test ok

Near River Glen Dr, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFCP22EXMP5 Cc: not making iceFound ice maker not cyclingNeeds ice makerInstalled ice makerOp test ok ; used 1 W10884390 (ICE MAKER ASSY8239) from stock

Near Lansmark Ct, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL W1TXEMMWQ00 Cc: item freezing in rear of ff sectionFound temp adjustments for refrigerator and freezer set too lowAdvised customer to adjust temps if issue continuesOp test ok

Near Creekside Trail, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB8959SFE4 Installed tracksOp test ok

Near Seasons Rd, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Cc: not making iceFound ice maker not cycling Replaced ice makerOp test ok; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Messenger Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 customer showed pop took pic Cc unit no cycling Found error for long fill no fill Found both cold and hot entering slowly. Customer has well water Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock

Near Knowlton Rd, Garrettsville, OH 44231
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDFE104DWH5 "Cc unit leaking into basementCustomer stated no water was seen around machine, so he said it’s got to be leaking underneath.Ran wash cycle, checked for leaks underneath machine, ran cancel drain, tested again, no leaks seen at this time. Underneath of unit looks dusty and dry. Checked inlet hose and drain hose, all checked good. Could not find leak."

Near Hawthorne Dr, Mayfield Heights, OH 44124
Jason N.

Jason N.

RANGE WHIRLPOOL WGE745C0FS00 "Cc oven door handle broke offFound upper oven door handle right side had come off. Disassembled door, found handle screw laying inside, all components in good condition, nothing broke. Reassembled handle and door. Op test good."

Near Libby Rd, Maple Heights, OH 44137
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not cooling correctlyCustomer said there was a spot underneath her fridge like sticky oil, and it made a weird ticking noise. she says she’s been playing with her cooling control to get her unit to 42 degrees, if she sets too high it is too low at 38 degrees. Advised customer that temp fluctuation is normal depending on many factors. Checked compressor, condenser, connections, all check good. Unit temps are 41 in ff and 3 in freezer at this time. Could not find any evidence of oil or any other liquid in/around unit. Customer stated it must be the cooling control that needs replaced then. I told her everything checks out at this time, unit health is good.”

Near Leedston Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

DRYER MAYTAG MDE2300AYW "Customer complaint of loud noise, confirmed, found blower wheel broken, unit needs new blower wheel, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 33001790 (wheel,blower 32.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mountain View Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR GE GSL25JFTFBS "Installed listed control board. Powered on unit, front panel and compressor now operational. Advised customer to allow 24-48 hrs for unit to return to desired temps."

Near Kennison Ave, Euclid, OH 44123
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new led bd no good. Found deli drawer out and needs replaced Took core for return ; ordrng 1 WPW10677119 (cntrl-elec)

Near Hidden Hollow Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 "Cc unit hummingFound unit stuck in drain mode. Canceled drain. Ran diagnostics, no codes stored. ran auto test and calibration. Op test good. Customer started a load after, she was letting machine fill with water, mixing powered detergent in a bucket with approx gallon of with water, stopping machine pouring detergent mix, then adding clothes. Advised her that this will cause problems with machine sensing, and that she needs to put everything in at the beginning before starting cycle."

Near Tibbetts Rd, Kirtland, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found freezer evaporator frozen with ice try to force short defrost didn’t hear element zeazling so re boot computer steam evaporator try to force it again and element came back on also notice thermister was place manufacture in the wrong spot took picture I believe cause it was in the wrong spot when it goes on defrost it will not stay longer cause thermister is not located in the right spot correct spot ran test 4 ,opt test ok"

Near Abbotsford Dr, Sheffield Lake, OH 44054
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Cc: not cooling in freezerFound ice build up evap cap tubeFound unit running at .800 amps and droppingCompressor is extremely hot and loudNeeds compressor, evaporator and drier; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)"

Near Bell Rd, Newbury Township, OH 44065
Jason N.

Jason N.

WASHER WHIRLPOOL WFW95HEDW0 "Installed inlet valve, ran auto test. Op test good"

Near Winterberry Ln, Chardon, OH 44024
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDC215EW1 "Replace start switch,opt test ok"

Near Butternut Ridge Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Found dishwasher not starting notice it wasn’t filling,check voltage going to valve show 24 v valve was not getting 120v turn power off wait 1 minute turn power back on and everything start working,opt test ok Took pic of pop also ran diagnostics pass"

Near Sycamore Oval, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW8540FW1 "Found error code f5e2 door lock error At the start of a cycle, the washer attempts to lock the door 6 times. The error code is saved in memory as F5E2, but the customer will see “dL”.then f3e1 water level sensor The ACU detects an out of range pressure signal.then f0e1 load detected during washer cleaning cycle During the cleaning cycle, a load was detected inside the drum. Clear error code and run a Cleaning Cycle to verify problem.then f9e1 long drain If the drain time exceeds 6 minutes without reaching reset level in water sensor, the valves are turned off and the drain pump will stop running. F9E1 will display if washer does not drain. (Normal drain takes less than 2 minutes.) blow on pressure sensor hose is clear check for kinks on all lines all good found latch connecter not in all the way correct issue delete all error code and ran diagnostics test c00 it drain completely out on the end of cycle,opt test ok"

Near Westhaven Ln, Rocky River, OH 44116
Joe O.

Joe O.

DISHWASHER GE CDT865SSJ0SS Cc: ui panel display not workingFound display on ui not functioningRan test cycleUnit is workingNeeds ui control board; ordrng 1 WD21X23464 (kit svc ui lcd ffstn)

Near E Homestead Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500BW0 "Replace parts order,opt test ok took 3 hours to fix cause bolt underneath did not wanted to come out"

Near Armour Rd, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 customer showed pop Cc of no start Found ui dead Was able to force a diagnostics and found error of f6e1 f6e2 and f6e3communication errors and there is no way to find out what one is the issue Needs Ui and control ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)

Near Shaw Rd, Hiram, OH 44234
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Cc of unit use running Found temps in fridge to be about 28 and freezer around -3Advised on temp settings Also found door gasket to freezer not sealing on top Adjusted door seal and advised on making sure door shuts all the way

Near Hickory Ridge Dr, Streetsboro, OH 44241
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX655DW1 Replaced control. Ran calibration cycle. All tested ok.

Near Mills Creek Ln, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX655DW0 "Put unit into manual test. Ran spin cycle, basket was not moving but agitator was going crazy. Removed agitator and found hub was completely stripped. Replaced hub from truck stock. Ran calibration. All tested ok.; used 1 W10528947 (HUB) from stock"

Near Highland Dr, Grafton, OH 44044
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Replaced pump and motor assembly. All tested ok.

Near Torrington Ave, Parma, OH 44134
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT108FZDT02 "Cc unit not cooling in either compartmentVerified cooling loss, checked freezer evap, found ice ball on cap tube, no frost pattern. Leak on evap. Unit needs evaporator and compressor. Customer needs either Monday or Tuesday for next appt, office to call and discuss with customer. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Shadywood Ln, Warrensville Heights, OH 44122
Jason N.

Jason N.

DRYER WHIRLPOOL WED8500DC3 "Cc unit making scraping noise when runningRan op test, 10 min in rattling sound from blower wheel. Found blower wheel cracked and rubbing on housing. Unit needs blower wheel.; ordrng 1 WP697772 (blower wheel)"

Near Medway Rd, Highland Heights, OH 44143
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Replaced evaporator motor, harness, support, and control damper."

Near Craigleigh Dr, Parma, OH 44129
Jason N.

Jason N.

DISHWASHER MAYTAG MDB6701AWW "Installed listed control , wash arm, heater. Door latch handle fell apart when door skin was separated. Found broken pieces inside door. Unit needs latch handle. ; ordrng 1 WPW10130695 (latch kit)"

Near Claymore Blvd, Richmond Heights, OH 44143
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ1 "Replaced the hinges and receivers. Optest ng. Called t/l TK to elongate the receivers. Put washer behind the lt hand receiver, still not flush. Wants to dremmel the holes in the receiver. There is a 1/4” tolerance. Optest ok"

Near Triskett Rd, Cleveland, OH 44111
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 Replaced the latch. Ran a CO test. Started a drain and spin. Optest ok.

Near W 71st St, Cleveland, OH 44144
David R.

David R.

WASHER WHIRLPOOL WFW94HEXW2 "F9E1 long drain, F6E1 communication error, F0E1 CCU error. Found drain housing completely full off debris. Cleared, and replaced bellow. Ran service mode, all components are good. Drained and skinned. Op test ok****charging more for labor, stacked unit and cleared existing debris."

Near Ravines Edge Way, LaGrange, OH 44050
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint fridge is leaking onto the bottom under drawers and has happened for a while now off and on, found water on fridge floor from evap drain being clogged, cleared drain clog, op test good"

Near Edgehill Rd, Cleveland Heights, OH 44106
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced LED module. Tested. Op test ok

Near Erhart Rd, Grafton, OH 44044
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Valve is crack and leaking,customer need and authorization from lowes cause she has and extended warranty she’s out of manufacture warranty ,when office receive the authorization order valve ,customer runs a business she can only do first stop in the morning ; ordrng 1 W10872255 (valve)"

Near Miriam Ave, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 CC that there is frost and condensation in the fz and ff. Found the fz gasket is not touching the frame. Steamed out the gasket. Used Vaseline around the gasket. Optest ok.

Near Alameda Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4800XQ4 "Gearcase sound like a train also leaking lots of oil underneath he will need gearcase,cam,shifter,belt giving estimate customer will not fix do not order parts ; ordrng 1 W10721967 (drive pulley 36.70) and 1 W11255272 (GEARCASE 254.71) and 1 WPW10006355 (actuator 57.13) and 1 WPW10006384 (drive belt 22.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wellesley Ave, North Olmsted, OH 44070
Corey L.

Corey L.

DISHWASHER FRIGIDAIRE FGHD2433KF1 "Replaced display asm, op test good"

Near Washington Blvd, University Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced damper asm, op test good"

Near Mc Gowan Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT314TFDW "Customer complaint seal is not sticking to cabinet, confirmed the whole left side of door is not meeting cabinet, found tape and foam had not been removed after installation, took pic, removed foam, op test good"

Near Ridge Rd, Parma, OH 44129
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HW0 "Customer complaint oven is making a loud creaking noise while baking and as soon as you turn it off it stops then starts when restarted, confirmed support bracket holding bake element is rubbing on bottom of cavity, bracket corners touching only adjusted to allow bracket to sit flush to cavity floor, op test good"

Near Beresford Ave, Parma, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced cover. Op test ok.

Near Pellett Dr, Bay Village, OH 44140
David R.

David R.

WASHER WHIRLPOOL WTW8500DC2 "F0E3 overload ,F7E5 shifter failure ,F0E5 off balance. Ran service mode, loud noise when spinning. Replaced clutch and gearcase from t/s. Calibrated and tested. Op test ok.; used 1 W10754448 (CABRIO CLUTCH), and 1 W10811956 (CABRIO GEARCASE) from stock"

Near Creekside Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4815EW1 Replaced support rollers and shafts. Noise is still consistent. Narrowed issue to blower wheel. Office to order blower wheel.; ordrng 1 WP694089 (wheel)

Near Fireside Trail, Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

DRYER MAYTAG LDG7500AAW "Drum is not turning. Idler pulley is seized and belt is damaged. Office to order belt and pulley.; ordrng 1 WP6-3037050 (pulley 16.89) and 1 WPY31295932.19 (belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westfield Ln, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced inlet valve as advised by whirlpool.

Near Park View Cir, Strongsville, OH 44136
Corina B.

Corina B.

WASH/DRY STACK MAYTAG MED7500YW2 "CC that the unit keeps stopping in cycles. Turned unit on heating checked the airflow, not strong. Advised cust to have the vent cleaned out and to also clean the moisture sensor if using fabric softener or sheets. Optest ok."

Near Chippenham Ct, Rocky River, OH 44116
Jeff M.

Jeff M.

DISHWASHER GE GDT655SMJES Installed new part unit op tested good

Near Elizabeth Dr, Perry, OH 44081
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Cc, same noise as last time, intermittent noise and happens when the flame comes on. Arrive and put a load of towels in. Let run on different cycles and let run for a couple mins on different cycle. let run on and off for 30 mins. Only hearing normal noise, hearing the flame come on and go off. Haven’t heard any squeaky or grinding noises. All noises sound fine. Checked belt and pulley last time out. As of today, no noise and everything checks good. Op test ok.Called TechlineLeonTold Techline what customer said they were hearing. Told of all the parts that were replaced. Told that I have a large load in unit now and not hearing any noise. All noises I am hearing are normal. Advised if not hearing any noise or cannot pinpoint what’s the problem without noise. Do not order any parts.; saved tckt"

Near Telegraph Rd, Amherst, OH 44001
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BS3 Cc unit won’t bake Found igniter weak and not igniting Replaced using truck stock Ran test bake to 350Leveled unit and set front right burner to be a little over flame OP TEST OK ; used 1 12400035 (IGNITER) from stock

Near Salem Trail, Ravenna, OH 44266
Dan H.

Dan H.

REFRIGERATOR GE GTS18GTHJRWW "Installed new defrost timer, op test good"

Near E 300th St, Willowick, OH 44095
Dan H.

Dan H.

WASHER MAYTAG MVWB725BW0 "Customer complaint that unit is leaking, ran test cycle, no leaks found, no evidenced a leak, unable to duplicate the problem , unit is operating as designed"

Near Firwood Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, installed fresh food section evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"

Near Orchard Rd, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Intermittent lights. Followed service pointer. Ordering LED board.; ordrng 1 W10830288 (cntrl-elec)

Near White Tail Run, Columbia Station, OH 44028
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint plug is bent, confirmed ground stem bent, after a slight adjustment the ground plug installed into outlet, op test good"

Near Hollywood Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW1 Unit has open start winding on motor. Customer to advise.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Baldwin Dr, Berea, OH 44017
Corey L.

Corey L.

WASHER MAYTAG MVWB850YW0 "Customer complaint washer is very loud in spin, confirmed, found bearing failed, needs bearing kit, customer does not want repair, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Longwood Ave, Parma, OH 44134
David R.

David R.

DISHWASHER KENMORE 665.13293K111 "Cc leaking underneath. Turned on unit. Leaking from pump and motor assembly. Needs pump and motor; ordrng 1 WPW10482502 (pump&motor 182.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Concord Dr, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new part unit op tested good

Near Stoneybrook Ln, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Cc: Low water pressureChecked bladder found just waterNo frozen linesSteamed fill tube lineOp test okCustomer stated her ice maker stopped workingCycled ice makerNot calling for waterNeeds ice maker; ordrng 1 W10884390 (icemaker8239), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grovewood Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed new parts unit tested good vibrator in the fridge fan started making noise I want to inspect the fan won’t start making noise there’s no ice in the fan needs a new fan this fridge was worked on once needs an evaporator cover someone broke the tabs; ordrng 1 W11087438 (FAN KIT) and 1 W11188493 (EVAP COVER)

Near Vista Lago Cir, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2570FEZ02 CC that the ice bin will not come out. Hit the side of the ice maker bin and it released. Replaced the bin. Optest ok.

Near Southwood Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC0 the ranch will not grip on the nuts for it to come undone. The nuts has been deformed so the machine will not separate. I need an inner tub and outer tub and wash plate. The wash plate came off fine but the splines are all rusted and worn down; ordrng 1 W10512164 (OUTER TUB) and 1 W10752283 (washplate) and 1 W10811960 (INNER TUB) and 1 W10909670 (SPANNING NUT)

Near Oriole Dr, Eastlake, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT318FZDW The unit is freezing everything in the refrigerator regardless what setting it set to. The unit needs a new control and thermister; ordrng 1 W10838965 (THERMISTER ) and 1 W11223731 (CONTROL )

Near Ross Ave, Newburgh Heights, OH 44105
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7300DW0 Cc of no power Found error of f6e2 and f6e3 can not advance diagnostics Needs Ui and control ; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (console)

Near Diamond Blvd, Streetsboro, OH 44241
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHN0 "Spoke with Dave, rare situation could be a bad pump from the start made worse by poor installation, suggested removing drain hose from gd putting into 5 gal bucket, if tub drains it’s in the house plumbing, if not it is the pump, returned to the home perform per test suggested, pump not performing to peak performance, replaced pump with ts pump, op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"

Near Brooks Rd, Cleveland, OH 44105
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc of lid lock not working properly Inspected lid lock no damage Ran diagnostics no errors stored Ran manual lid lock test Lid lock is functioning Ran auto test and calibration Ran manual lid lock to verify OP TEST OK

Near OH-88, Ravenna, OH 44266
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Customer complaint that unit is not starting, confirmed , diagnostics led on control blinking rapidly after 10 seconds, per tech sheet the act needs replaced; ordrng 1 W11322883 (CNTRL)"

Near Train Ave, Cleveland, OH 44102
Dan H.

Dan H.

DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint that nothing is working, confirmed , unplugged to check power, power is good, user interface lit up when unit was plugged back in, started normal wash cycle , unit filled and began washing, found several buttons not working, stuck keys test shows control is good, unit needs new user interface ; ordrng 1 W10811169 (panel-cntl)"

Near E Parkhaven Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 The unit is displaying an F3E8 error code. I called sm because this is a ventless dryer that stacked on top of the washer shoved into a cabinet with a water heater in front of it I am unable to access the control to diagnose this is a two-man job ; ordrng 1 W10834236 (THERMISTER)

Near Mentor Ave, Willoughby, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC400XW2 "CC that the unit will not work. Ran diag F5E2 – LID LOCK FAULT, F8E1 – NO FILL, LONG FILL, F8E5 – HOT, COLD REVERSED. Found the hot and cold water lines are reserved. The drain pump is not turning on, 17 ohms at the control and at the drain pump. Nothing obstruction the drain pump. Will need a new control. ; ordrng 1 W10480274 (cntrl-elec)"

Near Puritas Ave, Cleveland, OH 44135
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 CC that du is flashing on the control. DU Lid Unlock Failure. Checked the lid lock out of range. Will need a new latch. Office to order parts. ; ordrng 1 WPW10619844 (latch)

Near W 132nd St, Cleveland, OH 44111
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW0 Unit getting a f9e1 error long drain. Cleared codes and ran a service cycle unit passed ( no codes ) tested again pump froze up Needs pump ; ordrng 1 WPW10605427 (pump-water)

Near Thrush Dr, Roaming Shores, OH 44084
Corina B.

Corina B.

SXS REFRIGERATOR WHIRLPOOL WRS325FDAB06 CC that the lights are not working. Checked the led lights the fz has no resistances. Will need led lights and control. Cust called whirlpool and got an autho for the repair. Called MP and said I did not have to collect a service call since whirlpool is covering the repair ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)

Near W 137th St, Cleveland, OH 44111
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 customer did not have pop but entitlement showed in warranty Cc of squeaking when running Found no squeaking with empty load Tub suspension is a little weak when pushed down wobblys and does not come straight up Added test load and at beginning of cycle can hear suspension squeaking when load gets heavy Needs suspension rods ; ordrng 1 W11130356 (suspension)

Near Hazelnut Rd, Ravenna, OH 44266
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Complaint of little to no ice, also Evap covered in frozen with ice/frost. Found liner on fridge starting to come apart. Put into test mod3 for icemaker, didn’t cycle a couple of times before it did. Water valve to icemaker tested bad. Heater not coming on, tested out of proper out. Will need icemaker, water valve, motor Evap with harness and heater.**** recommends whirlpool to not repair due to repeated history of same parts and liner coming apart.; ordrng 1 WP12729128 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10514110 (motor evaporator) and 1 WPW10764668 (ice maker)"

Near Meadownorth Ct, Strongsville, OH 44149
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED7500GC0 Dryer don’t have the legs creating vibration noise ordering legs took pic of pop ; ordrng 4 49621 (foot)s

Near Herbert Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ordering bottom grill and screws try taking it out and screw did not want to come out the only way to take grill is by cutting it ; ordrng 2 WP98008545 (screw)s and 1 WPW10713158 (grille)

Near Eagles Nest Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 Customer complain when she pull unit found water on floor in the back found line leaking from the fitting ask customer to get a plumber or buy a fitting and cut the tip off line and connect it

Near E 38th St, Lorain, OH 44055
Arthur V.

Arthur V.

DRYER FRIGIDAIRE GLGR341AS4 Customer complaint her last load was still wet at the end of the cycle. Cycled unit and unit checks good. Air flow at vent is good. Gas coils light every time while diagnosing. At least 6 times. Could not duplicate issue. Customer to monitor.

Near Bean Rd, Rome, OH 44085
Jeff M.

Jeff M.

DRYER KENMORE 110.6234251 I found lint blocking the outside vents providing proper airflow

Near Ross Rd, Madison, OH 44057
Arthur V.

Arthur V.

RANGE GE JGB750SEF3SS Found no 120 volt to either ignitor. Needs control and overlay. Needs to discuss with spouse

Near Plank Rd, Montville, OH 44064
Arthur V.

Arthur V.

WASHER KENMORE 41741102000 Found unit needs door gasket. Adam to do estimate and office to call tomorrow. ; ordrng 1 134616100 (bellows)

Near N Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

WINE COOLER KITCHENAID KUWS24LSBS01 Replaced main tstat. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wellington Dr, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MSS26C6MZ00 Found small gap at top of freezer gasket. Removed frost and reformed gasket. Op test good

Near Glenwood Dr, Chardon, OH 44024
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer drum won’t spin, confirmed, belt fell off pulley, belt is frayed, found motor outlet snapped off from unleveled unit, unit has no leveling feet installed and teeters and rocks; ordrng 1 341241 (belt,drive) and 4 49621 (foot)s and 1 WP8066184 (pulley-mtr)"

Near Dale Ave, Cleveland, OH 44111
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Cust stated she came downstairs and found water had leaked all over the floor in front of the washer. Ran diagnostics no errors. Cycled unit on quick wash. No leaks. Ran on deep water wash. No leaks. Could not duplicate any leaks—- left leak mat

Near Fillmore Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER SAMSUNG DV56H9000EPA2 "Cc unit noises Confirmed noise when tumblingFound idler pulley seized up and worn. Unit needs idler pulley. ; ordrng 1 DC97-07509B (PULLEY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oakmont Way, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER MAYTAG MHW7000XW2 Getting a f6e2 error. Miss communication between ui and ccu. Door will not unlock also getting a door lock error needs ccu and door lock. Customer does not want repaired at this point

Near Shepard Rd, Perry, OH 44081
Jason N.

Jason N.

DRYER SAMSUNG DV395ETPAWRA1 "Cc unit runs but does not heatVerified no heat, checked all thermals, found element open, unit needs element.; ordrng 1 DC47-00019A (element13918), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E Cross Creek Dr, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint frz air vent duct falling off, confirmed frz ceiling duct is hanging, used a micro driver to guide clips into mounting holes duct clicked into position, op test good"

Near W 100th St, Cleveland, OH 44111
Corey L.

Corey L.

WASHER ROPER RTW4640YQ1 "Customer complaint washer not draining, confirmed, pump is hot but not even humming, drain pump failed, quoted to replace with ts, ok replaced drain pump, op test good, no water mat left in basement next to floor drain; used 1 WPW10276397XXX (XXX DO NOT RESTOCK 118.11) from stock"

Near Northwood Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EI23CS55GS3 "Valve is getting 124 v but not sending water through dispenser,icemaker making ice so we know there is water need valve ; ordrng 1 242252702 (valve 70.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Taps that holds sump were broken,ordering ; ordrng 3 WPW10348407 (screw)s and 3 WPW10372113 (tab-sump)s"

Near Whitehaven Ave, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE204GPS0 Took pictures of pop customer has a 5 year extended warranty pump motor not starting customer need to contact Best Buy for us cause of her warranty I did not work on unit but heard machine pump humming customer need a sump pump do not order parts till we get a confirmation from Best Buy warranty ; ordrng 1 W11124384 (PUMP MOTOR 176.55)

Near Georgette Ave, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Hear rattleling noise when move fridge forward it doesn’t make the noise try leveling fridge noise when away but came back explain customer is part of her floor gave some advise that she can do,opt test ok"

Near North Point Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Installed new parts unit tested good customer pointed out that the cam closer in the door that I installed is not functioning correctly I inspected the camper closer and it is indeed not functioning correctly cannot be reset; ordrng 1 W11189598 (CLOSER)

Near Chadwick Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDRS407VSS04 "Put rack back in for customer took me 2 minutes and show her how to put it back on,opt test ok"

Near Aberdeen Ct, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER WHIRLPOOL MVWX655DW1 Unit is not filling up with water. On deep fill it only filled with 2 inches of water. I spoke with Techline a while ago and they mentioned a deep thought should be roughly 14 inches of water; ordrng 1 W11116592 (CONTROL )

Near Garfield Blvd, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DC4 "Found error code f0e3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: • Load size exceeds washer capacity. Remove excess laundry, ran. Calibration and auto test pass also use 7 large towels and put on rinse and spin And pass towel were dry"

Near Calista Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER GE GTUN275EM1WW "Gearcase failed this is a washer dryer combo that sitting inside a closet that has a molded overflow water catch the machine literally has to be lifted straight up and over to be worked on to man job; ordrng 1 WH16X10186 (supports assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 17th St, Cleveland, OH 44113
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4900BW0 Customer complaint is the units not working properly. I ran a diagnostics could not find any issues I ran a recalibration cycle unit tested good

Near Avondale Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ET1MHKXMB07 Customer is having temperature issues with the refrigerator. There’s no dust on the condenser there is heat transfer. Temperature in the freezer was 10° temperature in the fridge was 37° unit tested good could not find an issue

Near W Anderson Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED94HEXW0 Idler pulley failed replaced the dryer kit unit tested good. Computer will not run the credit card it gives me an error. Customer will call the card number into the office and pay that way; used 1 4392067 (DRYER REPAIR KIT) from stock

Near W Schaaf Rd, Cleveland, OH 44109
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFC0 "Cc unit does not power onCustomer showed popChecked power in to unit, good at 122v, checked control board led status, solid light, no power to ui. Checked power to ui, found ui wire harness disconnected at ui. Reconnected, unit powers on. Ran auto test, relays buzzing and clicking in acu during cycle, functions starting and stopping, checked all connections, good connections. Unit needs acu. ; ordrng 1 W11201293 (cntrl-elec)"

Near University Pkwy, University Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Cc unit frosting in freezerFound condensation and frost on to of freezer near door in center. Found door not sealing on center on gasket, door hanging too low to cover mullion. Adjusted door upwards to cover entirety of mullion."

Near Sterling Rd, Wickliffe, OH 44092
Jason N.

Jason N.

RANGE MAYTAG MGR8650FZ0 "Installed listed parts , ran bake and broil test. Op test good, all ignition functions work"

Near Williams Ave, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DWH2 Cc unit not starting Found loose hot wire in j-box under unit. Retightened. Op test good.Customer stated dispenser door also does not work. Replaced dispenser using truck stock; used 1 W10861000 (DISPENSER-DISHWASHER) from stock

Near E 271st St, Euclid, OH 44132
Dan H.

Dan H.

RANGE JENN-AIR JGS1450DP0 "Customer complaint that broil is not working, ran diagnostics found 4 f2e1(stuck key) error codes, started broil , broil is not lighting, valves ohm at 220 ohms, igniters arcing, called whirlpool techline spoke to Scott , suggested replacing igniter and harness, file number 7724846388; ordrng 1 W10580228 (harns-wire) and 1 WPW10333842 (igntr-oven)"

Near E Pioneer Trail, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JSC24C8EAM00 "Cc unit not coolingCustomer stated he’s able to power if it off and compressor will start again in about an hour. It’s been like this for a year. Control board was replaced in late last year, this did not fix the problem, still going on. Found compressor not running, checked power in to relay, good at 120v, checked compressor operation using compressor tester, compressor will not start, locked up at this time. Customer not happy when told him it was compressor, wants to find out about warranty on this unit now. Customer not paying, estimate only."

Near Loreto Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW1 "Installed new control and user interface, op test good"

Near Shinnecock Ln, Aurora, OH 44202
Joe O.

Joe O.

RANGE WHIRLPOOL SF362LXSB0 "Cc: oven not workingFound bake not working at all and found broil clicking the gas valve but won’t openChecked gas valve found no resistance between common and bakeChecked dsi board found burned upNeeds dsi board and gas valve; ordrng 1 WPW10293048 (valve-gas) and 1 WPW10331686 (module,spark)"

Near Sunset, Bedford Heights, OH 44146
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS3 "Customer complaint that right front burner is not lighting, found right front and left front burner caps switched, corrected burner caps, op test good"

Near Hawthorne Dr, Aurora, OH 44449
Corina B.

Corina B.

RANGE FRIGIDAIRE PLCS389ECE "CC that f10 comes up. Turned broiler on f10 came up. Checked the oven sensor open. Will need a new sensor. Advised cust the control could also be shorted. The control is no longer available if it needs it. Office to order the part; ordrng 1 316217002 (sensor,oven probe 3495), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 212th St, Euclid, OH 44123
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW2 "Customer complaint that sheet is stuck under agitator, confirmed, removed sheet from under agitator, op test good"

Near Lakeland Way, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MBF2556HES "CC that the ice maker is leaking water. Found there is a saddle valve. Advised cust to replace the saddle valve with an inline valve, will need a water valve. Office to order part. Cust can install the part; ordrng 1 WP67003753 (valve-inlt 8084), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Groveland Club Dr, Cleveland, OH 44110
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES1 "Customer complaint that cooktop elements are not heating properly, found terminal block burned, unit needs new terminal block , installed new terminal block, op test good ; used 1 WP8203546 (TERMINAL BLOCK 16.51) from stock"

Near Cochran Rd, Aurora, OH 44202
Corina B.

Corina B.

DRYER WHIRLPOOL WED7500GC0 CC that the unit is not heating. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal cutoff is open. Jumped the fuse started heating. Office to order parts; ordrng 1 279973 (cutoff-tml) and 1 WP8312709 (clip)

Near Clifton Blvd, Cleveland, OH 44102
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not filling with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Marra Dr, Bedford Heights, OH 44146
Corina B.

Corina B.

WASHER MAYTAG MAV4757AWW CC that the unit is not spinning. Found the transmission is agitating just will not spin. Unit is non repairable due to not having the proper tools. ; ordrng 1 35-6615 (ht trans s)

Near Wakefield Ln, Westlake, OH 44145
Corina B.

Corina B.

WALL OVEN KITCHENAID KODE500ESS00 CC that there is a rattling noise when using the upper oven on convection. Heated oven the 325* convention bake. Found the convention fan is rattling. Will need a new fan; ordrng 1 W10860984 (motor-fan) and 1 W11234761 (baffl-conv)

Near Coronado Cir, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that the unit will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL, checked the hot and cold. Lines are reversed. Corrected lines. Ran a calibration. Started a normal cycle. Optest ok."

Near Clairdoan Ave, Cleveland, OH 44108
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the ff is to warm. Ff 60 fz -2. Ran diag The evap fan is not running. Started running when taking the cover off. Cust started this it an intermittent problem. Will need a new control and fan. Checked the wires are in the molex plug. Office to order parts. ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10464673 (motor-evap)

Near W 64th St, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4616FW2 "CC that the agitator is making a cranking noise. Ran diag F7E5 – SHIFTER FAULT, F0E2 – OVER SUDS CONDITION DETECTED, found the cam was melted. Replaced the cam from t/s. Ran an agitate and a spin. Ran a calibration. Optest ok. ; used 1 W10721967 (PULLEY) from stock"

Near Fulton Rd, Cleveland, OH 44144
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW1 "CC that the unit is leaking water. Ran diag no codes, started a normal cycle checked the water valves, no leaks. Basket was leaning to the right side, leveled the legs. Ran a rinse and spin. Could not duplicate the problem. Optest ok."

Near Roadoan Rd, Brooklyn, OH 44144
David R.

David R.

FREEZER UPRIGHT FRIGIDAIRE LFFH21F7HWJ "Unit wasn’t on when arrived, plugged in and compressor didn’t come on. Voltage is getting to compressor. Replaced starter from t/s. Timed compressor for 10 or so minutes. Everything was running, temp started to go down. Let temp adjust 24 hours to get back to normal. Put water bottle inside for customer to check. Op test ok.; used 1 8201786 (STARTER) from stock"

Near OH-18, Wellington, OH 44090
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc of clicking noise when washplate moves back and forth. No error codes. Basket moves freely. Ran through service mode. Heard noise when in agitate. Removed basket, nothing underneath. Replaced hub and cam from t/s. Calibrated, tested. Op test ok.; used 1 W10528947 (HUB), and 1 W10721967 (PULLEY) from stock"

Near Fox Hollow Dr, Strongsville, OH 44136
Corey L.

Corey L.

RANGE KITCHENAID KODE507ESS04 "Replaced control, op test no good, unit still flickering lights after preheating starts, junction box for unit is hanging wires look stressed, advised customer to call an electrician and follow installation instructions for this specific model, *took core for return"

Near Sunset Oval, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MEDB200VQ0 "Installed new control, op test no good, start button seems to be operating and fuse is not open, belt switch good as well as door switch, ordering fuse before motor and ui ; ordrng 1 WP3390719 (fuse-thrml) and 1 WPW10336133 (cntrl-elec)"

Near Hillside Rd, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ03 "Removed ice bin and found a wire had broken apart from harness, attempted on site repair, no success, ordering harness ; ordrng 1 W10884720 (harns-wire)"

Near N Burr Oak Dr, Solon, OH 44139
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BB0 "Glass shattered estimate only; ordrng 1 WPW10535776 (DOOR GLASS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lampson Rd, Cleveland, OH 44112
Corey L.

Corey L.

RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint there is a scuff or scratch on surface and it was cleaned several times with no success also every time it heats up it creaks loudly, confirmed blemish on cooktop at front right burner, cannot get damage to show up on a pic, confirmed unit creaks while heating, found cause to be bake element support bracket is not attached to cavity and while element changes temp bracket is moving on cavity, adjusted, much quieter but not fully gone, customer is calling Best Buy first about an exchange then we call us to go through with the repair to the cook top if cosmetic entitlement is found, W11156895, model number is not on Best Buy receipt to prove delivery date"

Near Agnes Blvd, Brook Park, OH 44142
Corey L.

Corey L.

DRYER WHIRLPOOL MEDB765FW0 "Customer complaint dryer would not work so last night he cycled the breaker and it works now, ran diagnostics no codes, power to unit is correct, unit is operating as designed"

Near Marda Dr, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KFIS20XVMS5 Cc unit not starting after replacing power board Found unit to be not properly programmed Programs control OP TEST OK

Near Rolling Meadows Dr, Garrettsville, OH 44231
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5840BW0 Installed gearcase and pulleyRan auto test and calibration OP TEST OK

Near Wolfe Rd, Windham, OH 44288
Brian M.

Brian M.

WASHER WHIRLPOOL MVWC565FW1 Cc of unit not cycling correctly Ran diagnostics found no error codes Ran auto test unit completed with no issues Ran calibration OP TEST OK

Near Lynn Rd, Rootstown, OH 44272
Brian M.

Brian M.

RANGE WHIRLPOOL WFE770H0FZ0 Cc of unit over heating and they have already replaced the temp sensor Checked values of original temp sensor and it tested ok Ran diagnostics found error for run away temp Unit needs a control board Estimate only Customer calling whirlpool to see if part can be covered

Near Crescent Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Cc of ice chunk in container Found icemaker leaking when filled Replaced using truck stock Ran test harvest OP TEST OK ; used 1 4317943 (ICEMAKER) from stock

Near Sugar Bush Ave NW, Mogadore, OH 44260
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB7749AWB2 Cc: unit start button and cancel button not workingFound service pointer W10727550B Checked ribbon cable found silver migration coming from ui Called whirlpool tech line per service pointerSpoke with MarkNeeds UI panel; ordrng 1 W10811148 (panel-cntl)

Near Southwyck Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 Cc of no cool Found unit to be in 10 inc vac low side and 150 psi high side Recovered refrigerant Replaced drier Ran 28 inch vac for 20 min Recharged with 5.3oz of r134a Low side was at 0 psi and frost pattern returned OP TEST OK Temp in freezer was 37 degrees at time of leaving

Near Waterloo, Mogadore, OH 44260
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT720PADM2 Cc: not washingFound unit to be fillingFound drain to workRan diagnosticsFound error f7e1 heater not heatingFound heater to work in diagnostics and codes clearedFound sump assembly to be extremely loudChecked for debrisUnit needs control board and sump assemblyCustomer does not want to repair at this time

Near Stockwood Dr, Solon, OH 44139
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW1 Installed control and uiRan auto test and calibration Op test ok

Near Winchell Rd, Mantua, OH 44255
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc: not enough waterFound unit filling properlyFound sump humming but not runningNeeds sump assembly; ordrng 1 W11087376 (pump&motor)

Near Pike Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASH/DRY COMBO WHIRLPOOL WET3300XQ0 "Cc: no heatFound unit not heatingFound unit receiving proper powerFound venting to be clear of debrisFound vent to be extremely longFound thermal cut off to be openJumped out thermal cut off unit heatingNeeds thermal cut off; ordrng 1 WP3403607 (cutoff-tml3116), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Som Center Rd, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDZ0 Installed uiRan test cycleOp test ok

Near Indian Hills Dr, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Did not receive left side of door with dispenser or light bulb. Replaced door that was here at home. Customer stated of light bulb is covered she will pay for it. Ordering door and lights****call customer if light bulb isn’t covered for payment; ordrng 1 Lw10406934 (dor-fip ms) and 2 WPW10406725 (bulb-light)s

Near Willow Way, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE KITCHENAID KGCU463VSS00 Cc: burners not ignitingFound 3 of 4 burners to ignite without issueFront right burner did not igniteRemoved burner cap found some debris around igniterRemoved debrisOp test ok

Near Springside Ln, Solon, OH 44139
David R.

David R.

RANGE JENN-AIR C221 Replaced receptacles. Tested. Op test ok.

Near Holdens Arbor Run, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 "Cc of leak Ran diagnostics no stored error codes Ran auto test no leaks Filled tub up and tipped back , drained unit and filled almost to the top Could not see any indication of unit leaking Underneath is dry hoses are connected properly Ran calibration OP TEST OK"

Near Beaver Ridge Trail, Mogadore, OH 44260
David R.

David R.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced control, tested in service mode. All components check fine. Went over detergent use and load size with customer again. Op test ok."

Near Redwood Blvd, Avon Lake, OH 44012
David R.

David R.

DISHWASHER WHIRLPOOL KDPE234GPS0 Picked up

Near Egg Harbor, Avon, OH 44011
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG320M0BB2 Replaced igniter. All tested ok.

Near W 151st St, Brook Park, OH 44142
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW0 "Shaft of gear case and and agitator are completely stripped. Office to order gear case, wash plate, and screw.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near Deer Path Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW0 "Called tech line. Spoke with T.J. He instructed that if there isn’t a physical restriction from the inlet hoses or a siphon issue from the drain, the best option would be the inlet valve. Replaced inlet valve from truck stock.; used 1 W11165546 (VALVE) from stock"

Near Lorimer Rd, Cleveland, OH 44134
David R.

David R.

REFRIGERATOR WHIRLPOOL ED25RQXYW02 Cc, items are freezing on the FF side. Arrived, found some liquid items slushy or frozen. Customer has the temp setting on the lowest and said had it on there for a week, no change. Checked damper, mechanical. It is opening and closing when you turn Freezer from warmer to colder. Needs thermostat.***** do not order part; ordrng 1 WP2198202 (thermostat 83.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Prospect St, Oberlin, OH 44074
Macaulay G.

Macaulay G.

DRYER AMANA NGD4655EW2 Unit cycling off too quickly during high temp dry. Replaced thermostat. All tested ok. Also advised to replace vent.; used 1 WP3387134 (THERMOSTAT ) from stock

Near Kenton Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED5000DW1 Door seal is ripped. Paint in drum is chipped away in multiple spots. Office to order drum and door seal.; ordrng 1 W10899578 (drum) and 1 W10906683 (seal-door)

Near Deer Path Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL MGD5801TW0 Unit is not heating. Found thermal fuse open. Replaced fuse from truck stock. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Day Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW0 Unit stuck in wash. Not shifting to spin. Replaced actuator and ran calibration cycle. All tested ok.; used 1 W10913953 (ACTUATOR) from stock

Near Carlyle Dr, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evaporator is extremely frosted up. Office to order harness with thermistor.; ordrng 1 W11087438 (motor-evap)

Near Woodlands Dr, Brecksville, OH 44141
David R.

David R.

DISHWASHER WHIRLPOOL WDTA75SAHZ0 Water is getting into unit. F4E3 wash motor. Wash motor not running. Ordering pump motor.; ordrng 1 W11219382 (PUMP AND MOTOR)

Near OH-303, Wellington, OH 44090
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFC150M0EW2 Wire to bake element was not connected and grounding off. Replaced connector. All tested ok.

Near Oakbrook Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

DRYER KENMORE 417.938622 "Transmission is noisy the seal is leaking. Unit needs transmission in tub seal estimate only; ordrng 1 131878412 (transmission) and 1 5303279394 (seal,tub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Geneva, OH 44041
Brian M.

Brian M.

FREEZER UPRIGHT FRIGIDAIRE FFVU17F2SC Cc unit not cooling Found compressor not running and evap fan off Temp control getting power but not functioning Needs temp control ; ordrng 1 5304513035 (TEMP CONTROL )

Near OH-225, Diamond, OH 44412
Macaulay G.

Macaulay G.

REFRIGERATOR GE GSH25JSTASS Replaced defrost heater. All tested ok.

Near Ludwin Dr, Seven Hills, OH 44131
Dan H.

Dan H.

WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, unit is sitting on a pallet, advised customer that unit should be sitting on a solid level surface, found drain hose had fallen out of sink, secured drain hose to sink, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed"

Near E 125th St, Cleveland, OH 44120
Dan H.

Dan H.

WASHER GE GTW485ASJ3WS "Customer complaint that unit is not draining, confirmed, unit needs new drain pump ; ordrng 1 WH23X27574 (drain pump )"

Near Maple Ave, Cleveland, OH 44108
Jason N.

Jason N.

WASHER MAYTAG MVWC415EW1 "Cc unit making grinding noise and not spinningRan diagnostics , found codes, f7e1 for basket speed fault, f0e2 for over suds.Ran auto test, no agitate or spin. Found cam pulley loose, nut had fallen off, belt was shredded. Replaced belt and cam using truck stock. Reran auto test and calibration. Op test good.; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

Near Donald Dr, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not dryingCustomer showed popCustomer stated unit stopped right before drying and canceled itself, then after it just keeps cancelingFound unit full of water, cancel drain does not work, unit clogged with food debris. Removed drain line under cabinet and cleared debris. Ran wash and drain cycle, op test good. Explain to customer that it never dried because unit failed to drain. Also advised customer to removed large pieces of food debris from dishes before loading unit."

Near Hilltop Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER GE GTW330ASK2WW "Cc unit not draining.Checked drain manually using diagnostics, drain does not respond. Customer said this happened right after power outage, Said if it cost more then 200 dollars then don’t bother. Advised him it most likely will. No repair to be made, collected service."

Near N Ridge Rd E, Geneva, OH 44041
Dan H.

Dan H.

SXS REFRIGERATOR MAYTAG MSF21D4MDH01 "Customer complaint that lights are flickering, confirmed, freezer section led module is shorted, installed new freezer section led module, op test good ; used 1 WPW10515058 (LED MODULE) from stock"

Near Halifax Rd, Warrensville Heights, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that valve was broken during move, confirmed, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE 79.88) from stock"

Near Quilliams Rd, South Euclid, OH 44121
Joe O.

Joe O.

MICROWAVE KITCHENAID KMCC5015GSS0 Cc: not shutting offCalled whirlpool spoke with BruceBruce advised these counter top units are to be replaced as a unit parts are not available especially the XV modelsAlso stated to have customer call customer service

Near Fowlers Mill Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED2FHAXSL04 "Replace parts listed,opt test ok"

Near Brick Mill Run, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER MAYTAG MVWC400XW3 Replaced water valve. Recalibrated. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near S Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB7749AWB2 Replaced control panel.

Near Park Ave, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Customer complaint unit stopping and starting again. Found option presoak activated causing pause in cycle. Ran diagnostics no errors. Cycled unit on quick wash no pause. Unit op test good. Advised customer about the presoak option which she didn’t know had beed activated.

Near N Ridge Rd E, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Upon arrival unit in a sensing mode Canceled. Ran diagnostics getting a f8e1 error. Long fill no fill. Both water valves check good. Ran auto cycle. Unit passed. Ran normal cycle unit filled and advanced into wash. Could not duplicate issue. Op test good

Near W 4th St, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced both doors, no dents or scratches. Op test ok."

Near White Tail Run, Columbia Station, OH 44028
Joe O.

Joe O.

DRYER SAMSUNG DV422EWHDWR/AA "Cc: no heatFound unit receiving proper powerFound element openNeeds heating element ; ordrng 1 DC97-14486A (HEATING ELEMENT ASSEMBLY15796), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brown Rd, Ashtabula, OH 44004

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