Local Reviews
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David R.
WASHER WHIRLPOOL WTW5000DW0 "Replaced gearcase, drive pulley and hub kit, wasplate. Calibrated, tested, op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced icemaker and valve, tested, icemaker called for water. Op test ok"
Jeff M.
DRYER MAYTAG MGD5800TW0 Installed new part unit op tested good
Jeff M.
MICROWAVE WHIRLPOOL WMH32519HV The unit has been dropped the cabinet is damaged I took a picture of the indentation. Contractor is at the home now he will have it replaced. The proof of purchase is in the wife’s car she’s at the doctors. She will txt me a pic of the pop
Corina B.
WASHER WHIRLPOOL WTW7000DW0 CC That the unit keeps rinsing and spins with towels. Ran diag f0e3 Overload. Ran a calibration. Ran a rinse and spin with towels. Advised cust 6-8 bath towels equals a full load. Cust is going to get a video of the washer filling back up on a rinse and spin and open the lid with how the clothes look. Optest ok.
Arthur V.
ICE MAKER KITCHENAID KUIX505ESS0 "Found drain pump broken off of reservoir pan. Needs drain pump ,reservoir pan and drain tube. Reschedule at customer request ; ordrng 1 W10837384 (pan-water) and 1 W11097809 (tube) and 1 WPW10489125 (pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WTW5000DW1 CC that the washer is shaking and moves. Found the basket lean back. Adjusted the legs. Ran a rinse and spin with towels. Checked the suspension rods are worn. Will need new suspension rods. Optest ok; ordrng 1 W11130362 (SUSPENSION RODS)
Corina B.
WASHER WHIRLPOOL WTW7300DW0 "CC that f6e3 is on the screen. Ran diag f6e3 Communication Error: ACU Cannot Hear UI. Checked the power supply, 120 volts. Checked the connections, good. Led light is not flashing. Unplugged the ui, still no light flashing. Checked pins j18-3 to j18-1 5 dc volts. Will need a main control."
Jeff M.
WASHER WHIRLPOOL MVWX655DW1 The unit is not spinning correctly it will not complete a cycle needs a new main control. Unit shifts fine manual tests good automatic not working; ordrng 1 W11116592 (CONTROL )
Jeff M.
WASHER MAYTAG MVWC425BW1 Transmission let go there’s oil running all over the components needs multiple parts needs rebuilt transmission motor actuator shield belt splotch capacitor; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (TRANS ) and 1 W11158831 (CAP) and 1 WPW10006384 (BELT) and 1 WPW10550173 (SHELD )
Corina B.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 "CC that the ff is not cooling. Fz -17 ff 46. Found the evap full of frost and the ff temp is at the coldest setting. Turned the defrost on the heater and bimetal, good. Will need a control and defrost. Office to order part. ; ordrng 1 241537103 (CONTROL ) and 1 241705102 (DEFROST TIMER)"
Paul P.
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Within 30 days. Adjusted doors to level, tightened FZ door screws, adjusted center bottom crossbars (were off center, was pulling the condenser coil off center)."
Corina B.
WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that the unit will not do anything. Found the drain pump is running. Headed the start button in, rebooted the control. Started a normal cycle. Optest ok."
Macaulay G.
WASHER MAYTAG MVWB765FW3 Replaced inlet valve. All tested ok.
Corina B.
WASHER MAYTAG MVWB765FW0 "CC that the unit stays at 33 minutes and goes back to 36 minutes then stays at 33 minutes. F0 Overload, f7e0 Loss of Power, f0e5 Off Balance Load, cleared codes. Started a bedding cycle watched to 20 minutes. Working as designed. Advised cust the time is and estimated cycle time and can add or minus minutes. Optest ok."
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced inlet valve. All tested ok.
Macaulay G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain line siphon valve was malfunctioning. Replaced drain lines. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW5000DW2 Replaced suspension kit. All tested ok.
Paul P.
WASHER WHIRLPOOL CHW9160GW0 "Washer in F25 code. Unplugged, removed EE1 plug, reset with “cold” button. Found power cord had pulled in to drive belt. Corrected cord placement, reset EE1 plug, and ran test cycle, now operating properly."
David R.
WALL OVEN GE PT970SR3SS "Replaced switches and motor, tested. Op test ok"
Macaulay G.
DRYER MAYTAG MEDC215EW0 Lint filter is not damaged. Heater exhaust is discolored. This is normal. The vent is around 20 feet long with 90 degree bends. Has good air flow. Advised to clean vent every 6 months and to be careful of instructions on certain fabrics. All tested ok.
David R.
RANGE MAYTAG MER6600FZ2 "Not a smudge, piece of insulation snagged and landed behind glass. Left side for outer door still coming off, not sitting correctly.Called Techline, repeated issueBruceTold this is repeated issue. Doing product review. Took down information to send into whirlpool for review of case. Will either contact Fred’s appliance or customer to go ahead with next step. ; saved tckt"
David R.
WASHER MAYTAG MVWX655DW0 "Outlet power good. Lid switch fault, cleared. Tested out lock on manual mode, test good. Ran service mode, all components working. Ran calibration mode. Put a load in, let customer watch it go through sensing cycle into wash into rinse. Everything checks fine. Op test ok."
David R.
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Replaced parts, same issue. Numbers 5-9 do not work. Ordering out main controls and another panel.; ordrng 1 W11117594 (panl-cntrl) and 1 W11182110 (CONTROL )"
Dan H.
WASHER MAYTAG A612 "Installed new injector, op test good"
Dan H.
RANGE JENN-AIR JJW9630DDW "Customer complaint that upper oven is not working after a fire, tried to start bake cycle , unit flashed “feature unavailable “ and an 1d11(runaway temperature)error code, same with broiler , reset control, started upper oven on bake for 350 degrees , unit heated, started broiler, broiler is working, op test good"
Dan H.
WASHER WHIRLPOOL WTW7500GW0 "Customer complaint of loud noise, confirmed, bearings are worn, unit needs new gearcase, installed new gearcase, op test good ; used 1 W10811956 (CABRIO GEARCASE) from stock"
Gabriel P.
REFRIGERATOR KENMORE 10650522100 "Try to jump start icemaker but did not cycle at all the wheel will go up and down but will not go through cycle gave customer and estimate he will not fix don’t order the parts pls ; ordrng 1 4317943 (icemaker only 123.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Ice maker not telling valve to open. Replaced ice maker from truck stock. ; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock
Macaulay G.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found refrigerator not plugged in. Instructed to leave plugged in until return visit.; schdld next appmnt for 4/30 TUE !
Gabriel P.
REFRIGERATOR ELECTROLUX EW28BS85KSGA No need to go back to customer already took care issue over the phone with the customer what it was that the ice bin wasn’t line up with the coupling on they both need it to in gage in order to pull ice out
Brian M.
MICROWAVE WHIRLPOOL WMH32519HV3 Complaint unit kicks in and out when heating Found unit able to heat but ui kicks in and out Needs a ui and control ; ordrng 1 W11333816 (UI ) and 1 W11342846 (CONTROL )
Dan H.
RANGE WHIRLPOOL WFG505M0BS3 "Installed new outer door glass, op test good"
Brian M.
DRYER ROPER RED4516FW Vent ripped upon arrival Cc unit not working Checked over fuses all good Checked power they have 240v but 120v is missing (open neutral )Spoke to RA to be positive on what’s happening They need an electrician to fix power and advised to fix vent
Brian M.
WASHER WHIRLPOOL WTW5000DW2 Cc of unit flashing Found unit to be in emergency drain Found error for over load Cleared codes ran auto test and calibration OP TEST OK Advised customer on soap usage and loading clothes
Brian M.
REFRIGERATOR WHIRLPOOL FD5FHEXTO00 Cc that unit has ice all over freezer Found icemaker fill tube iced over and fill port on icemaker iced up Cleared ice Customer turned water back on found water leak coming from filter. Filter has a crack at the end of the plastic OP TEST OK Advised to replace filter
Paul P.
REFRIGERATOR MAYTAG MSF22D4XAW00 "Replaced filter housing in refrigerator. Tested installing water filter, and closure of door."
Jeff M.
RANGE WHIRLPOOL WOS92EC7AS04 "The fuse is open in the way the customer has explained how many fuses he’s putting into the machine I wanna order the cooling fan also because the fuses blowing during a broil. ; ordrng 1 W10861504 (BLOWER) and 1 WPW10545255 (FUSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE MAYTAG CWE5800ACE Installed new part unit op tested good
Macaulay G.
WASHER MAYTAG MVWC565FW1 Found unit not advancing into rinse cycle. Ran calibration cycle. All tested ok.
Arthur V.
DRYER WHIRLPOOL MEDC215EW1 Found unit needs a door switch.
Arthur V.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Found unit not defrosting in fresh food. Needs evap fan motor,support and wire harness ; ordrng 1 W10389152 (support) and 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER WHIRLPOOL WTW5000DW1 "Put all new parts in. Everything working good, still making noise in agitation. Found out the cam was shaved all the way down. Went and tried to use the one from t/s. Top pieces that connect to gearcase cracked. Ordering cam; ordrng 1 W10721967 (drive pulley), used 1 W10721967 (PULLEY) from stock"
Jeff M.
DRYER ROPER RED4516FW0 The critter trap on the outside of the house is plugged up with lint. unit tested good
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found unit not defrosting Heater checks good. Sensor checks good. unit needs control .; ordrng 1 W11174836 (cntrl-elec)
Arthur V.
DRYER MAYTAG MEDZ600TE2 Found issue is with customer vent. Advised dryer vent wizards. Foil vent. And a very long run. Advised customer about fire hazard associated with foil vents. See pic of vent
Dan H.
RANGE GE CGS990SET4SS "Customer complaint that lower oven is not heating, found igniter not glowing, igniter is recieving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFC302EWH00 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees , freezer section temperature at 67 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, no dye found at any connections, added r134a, frost pattern improved, pressures at 0psi on the low side and 150psi on the high side, found uv dye behind mullion between freezer section and fresh food section , called whirlpool techline spoke to Kevin , unit is unrepairable"
Arthur V.
RANGE FRIGIDAIRE FEFLM66ESB "Found control not responding. Oven,preheat,door locked lights all on. Needs control and overlay Cust does not want repaired Will purchase new"
Arthur V.
MICROWAVE WHIRLPOOL WMH31017FS0 Found unit needed switch assy replaced. Replaced with truck stock. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Corina B.
WASHER WHIRLPOOL WTW57ESVW1 Replaced the lock. Optest ok
Dan H.
REFRIGERATOR KITCHENAID KRFC704FBS01 "Fresh food section temperature at 60 degrees, freezer section temperature at 23 degrees , found freezer section evaporator thermistor reading 82 degrees , unit needs new thermistor harness; ordrng 1 W10858452 (harns-wire)"
Brian M.
COOKTOP ELE WHIRLPOOL WFE320M0EB2 Installed element OP TEST OK
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Installed water valveRan manual fill hot and coldRan auto test and calibrationStarted a normal cycle to see if unit loses water pressureOp test ok
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 Installed new part unit op tested good
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Installed controlRan auto test and calibrationRan manual high speed spin and agitate Op test ok
Joe O.
COOK TOP JENN-AIR JGD8345ADB "Cc: left side not ignitingFound left 2 burners not igniting and griddle not ignitingFound griddle plugged up with debrisSwitched the left 2 burners with the right 2 burnersRight burners ignited on the left sideNeeds 2 igniters; ordrng 2 74004053 (sub 7432p073-60(2778))s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER KITCHENAID KUDS30FXPA4 Cc: unit will not power on and touch panel not making selections prior to svc callFound unit to be receiving proper power to controlFound control is sending power to ui but ui is not startingNeeds uiCustomer does not want to repair at this time
Joe O.
WASHER WHIRLPOOL MVWB765FW3 Cc: unit will not drainFound error codes f9e1 drain system error and f9e2 pump drive systemCleared codesChecked drain for debrisRan auto test and calibrationRan drain and spinOp test ok
Gabriel P.
REFRIGERATOR KENMORE 10672152111 "Same issue as before but this time fan wasn’t running it was getting 120 v but not turning on that’s why it was building up with ice maintenance had a motor fan with then and I replace it for than,opt test ok"
Joe O.
REFRIGERATOR KITCHENAID KBSD602ESS01 Cc: not dispensing iceFound drive shaft for auger motor sitting too lowAdjusted auger shaftOp test ok
Corey L.
WASHER KENMORE 110.228021 "Installed lid switch, op test good"
Joe O.
WASHER MAYTAG MVWB835DW3 Cc: f6e2 error codeFound unit to have error of f6e2 communication errorUnit will not allow me to enter test modesUnit not allowing any selectionsNeeds control and ui; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Jeff M.
REFRIGERATOR KITCHENAID KRMF70YEBS00 The board is receiving 12 V DC it is receiving proper power I am about 90% positive the customer installed the control board while the machine was on causing the new board to fail almost instantaneously. Unfortunately the customer will have to get a new control board
Joe O.
DISHWASHER KENMORE 665.13742K601 Cc: not draining and unit filling when not being usedFound unit to drain when put in drainFound water valve not closing completelyNeeds water valve
Macaulay G.
RANGE WHIRLPOOL RCC3024LB0 Right front element is open. Customer to decide on repair.W10823711 element.
Gabriel P.
DISHWASHER WHIRLPOOL GU2200XTSB3 "Replace parts and took core with me for return,opt test ok"
Joe O.
DBL WALL OVEN JENN-AIR JJW2827DB02 Installed control boardsPreheated ovens to 350 degreesPlaced probe in hotdog for testingSet probe temp to 185 degreesTested in both ovensOp test ok
Joe O.
RANGE KITCHENAID KOSE507ESS01 Installed control and oven probeRan test bake to 350 degreesOp test ok
Joe O.
RANGE KENMORE 790.794236 Cc: bake not workingFound ignitor only getting to 2.75 ampsNeeds bake ignitorReplaced ignitorOp test ok; used 1 5303935066 (OVEN IGNITOR6470) from stock
Joe O.
WASHER MAYTAG MVWX655DW1 Installed water valves basket and hubRan auto test and calibrationOp test ok
Joe O.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc: not washing properly and soap staying on door of dishwasher Found unit water supply disconnectedReconnected water supplyFound excessive sudsFound customer was using dawn dish soap in the dishwasher Advised customer that dawn produces a lot of suds and they should use dish washer podsAlso advised customer to run water at the sink before operation water temps low at start upUnit is working as designedOp test ok
Joe O.
WALL OVEN KITCHENAID KOST107ESS03 Installed inner door panelOp test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The refrigerator to the customer currently has is actual replacement for the original. I told her to call the warranty company and straighten out the issue by updating it with the correct model and serial number. on top of that the icemaker is provided does not fit either machines. Also customer is just using more ice than the icemaker can produce. she’s making smoothies for two using ice all day I explain to the icemaker going to do so much ice any given time. I have the part for return.
Jeff M.
DRYER AMANA NGD4655EW2 If you hold the start switch it will run. When you let go the start switch it stops running. I tested the start and run one is on the motor they tested good. Test the wiring harness tested good needs a start switch; ordrng 1 WPW10420741 (START SWITCH)
Jeff M.
REFRIGERATOR GE GSH25JSTFSS The door is damaged up right corner smashed. Reorder ; ordrng 1 WR78X11096 (door asm fz ss 25)
Jeff M.
WASHER MAYTAG MVWX655DW1 The hot water was turned off. Unit op tested good
Jeff M.
DISHWASHER KITCHENAID KUDS50FVSS3 "The units solenoid for the dispenser has melted needs a new dispenser estimate only; ordrng 1 WPW10199696 (DISPENSER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWB765FW The unit has a f6e3 main control failed the unit needs control and ui; ordrng 1 W11135391 (UI) and 1 W11195970 (CONTROL )
Joe O.
RANGE WHIRLPOOL WFG550S0HZ0 Installed dsi board ignitor and harnessRan test bake to 350Op test ok
Brian M.
REFRIGERATOR KENMORE 106.5950999 Cc of no cool Found no amp draw at compressor and compressor not running Hooked up compressor tester and compressor ran Needs start device Replaced using truck stock Frost returned to evap in freezer Temps In freezer was around 34 when leaving Advised to give it 48 hours for normal temps to be reached ; used 1 8201786 (STARTER7155) from stock
Paul P.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "Checked in FZ door and inspected=ok. Installed FZ door, now operating properly."
Paul P.
WASHER MAYTAG MVWB765FW3 "Removed sheet. Note: Sat agitator on flat surface, bottom edge of agitator uneven, internal crack in seam also, creating open spot for clothes to get tangled. Office to order agitator. Ran calibration for now to rebalance unit.; ordrng 1 W11161960 (AGITATOR)"
Paul P.
WASHER MAYTAG MVWB850YW1 "Put washer in to diagnostic tests. UL (unleveled load) only error code. Ran automatic test, made sure basket agitating/spinning freely, balanced. After diagnostic, tested washer, now operating properly, no error codes."
Corey L.
REFRIGERATOR KITCHENAID KRFC302EWH00 "Customer complaint of cooling loss, confirmed unit room temp, compressor is running, found dye in evap drip pan, pressures at 0 high and low, evaporator is leaking, ordering evaporator; ordrng 1 WPW10317014 (evaporator)"
Corey L.
DISHWASHER KITCHENAID KDFE104DWH0 "Customer complaint dishwasher leaking from bottom and front, unit was running when tech arrived and dripping from the door and the diverter, unit is unlevel leaning forward and not attached to counter or cupboards, advised unit needs to be secured to prevent moving, legs fell into a 1” gap between newer kitchen floor and plywood under unit, installed a piece of cardboard in crack to demonstrate no leaking when unit is level and advised customer to install unit to cabinet once the hole is properly fixed, quoted to replace sump asm, ok, replaced, op test good; used 1 WPW10605057 (PUMP AND MOTOR ASSY 164.26) from stock"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not spinning water all the way out and sounds loud, confirmed there is a deep rumble in spin high and low, unit needs new gearcase, unable to remove washplate during diagnosis, ordering wash plate also; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Corey L.
WASHER WHIRLPOOL WTW4800XQ2 "Customer complaint basket is hanging, confirmed back left suspension fell off, reinstalled and checked all suspension, basket bounces up and down when pushed on, suspension has failed, unit needs new suspension, advised customer it’s not safe to use, customer does not want repair at this time and will call us if they want to proceed W10780048; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Customer complaint mw not heating, confirmed, diode thermostat and cap tests pass, replaced mag, op test good"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer shakes badly and walks, found unit not level with a wooden shim on one foot and installed on a high grade slope to floor drain, leveled unit as best as possible and eliminated the shim, advised installing on an incline will allow machine to move when washer gets unbalanced, unit needs to be on a solid level floor, ran diagnostics, no codes, unit is operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced control, programmed, op test good"
Corey L.
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint washer didn’t spin clothes out during the quick wash but it’s the first time it was used, found drain hose in standing pipe with a seal ring around sealing drain hose into pipe, removed advised drain hose needs air gap and referred to installation instructions, unit is operating as designed"
Brian M.
WASHER MAYTAG MVWX655DW0 "Cc of unit not agitating and making noise Found washplate free spinning Took washplate off inspected gearcase, gearcase spline is fine Needs washplate ; ordrng 1 W10902814 (washplate)"
Brian M.
REFRIGERATOR KITCHENAID KRFF305ESS00 Installed and steamed gasket OP TEST OK
Brian M.
RANGE WHIRLPOOL WFE550S0HZ1 Installed glass door OP TEST OK
Brian M.
RANGE WHIRLPOOL WFE510S0HS1 Cc of no bake Found bake wires cut Spliced in new wiresTested bake OP TEST OK
Brian M.
WALL OVEN KITCHENAID KEBC208KSS0 Customer was not home had mother in law there. Customer needed to show pop of unit but service bench puts the unit as old as 2003 and they do not have pop of unit just a home purchase paper Customers mother in law said they have American warranty Advised them to reach out to the warranty company and follow the process from themDid not perform any work just spoke to mother in-law
Brian M.
WASHER WHIRLPOOL NFW7200TW Cc unit ain’t doing anything Found unit filled with water Verified power to drain drain is humming but not pumping Needs drain pump
Brian M.
REFRIGERATOR MAYTAG MFF2055FRW00 Cc of ice on bottom of freezer Found drain pan iced over and duck bill gunned up Cleaned up pan and duck bill OP TEST OK
Gabriel P.
MICROWAVE WHIRLPOOL WMH32519FZ1 Replace control opt test ok saw that there is no core return
Gabriel P.
DISHWASHER WHIRLPOOL GU2200XTSB3 Control getting power 120 voltage not responding button not working reset power nothing it won’t even let me go diagnostics ordering control ; ordrng 1 W10258275 (bi-metal) and 1 WPW10084142 (cntrl-elec)
Gabriel P.
REFRIGERATOR JENN-AIR JFD2589KEP Temp on freezer was 8 degrees temp frigde was 38 37 degrees reboot control and advise customer to keep ventilation clear in the middle so the air can flow all around frigde opt test ok
Gabriel P.
OTR MICROWAVE UNKNOWN UMV1160CS6 "Call tech line spoke to sterling he said there is a thermal stat sensor that kicks on the vent fan after cooking cause of heat and when not cooking it still turn it on automatically cause is program that way and thats the way it was manufacture,customer said they will call whirlpool cause is not right,opt test ok"
Dan H.
B/IN REFRIGERATO GE ZISS420DRISS "Installed new lower air damper and water reservoir, op test good"
Jason N.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit does not dispense and lights in ff only come on when door switch is pressedFound unit display with door open indicator illuminated. Ff door not hitting door switch. Adjusted top hinge to allow door to depress door switch, lights normal op and dispenser working. Op test good."
Jason N.
VERTICAL FREEZER AMANA AFU2067AW Cc freezer leaking and freezingFound evap drain pan froze over. Steamed clear. Op test good.
Jason N.
WASHER ADMIRAL ATW4676BQ1 "Cc unit not powering on Found unit stuck in drain. Drain pump humming and very hot. Replaced drain pump using truck stock. Checked tub drain and drain line for debris. Ran auto test, op test good."
Jason N.
WASHER AMANA NTW4605EW0 "Cc unit making noises in cycle. Ran auto test and calibration. Unit sounds are normal by design, unit slightly unleveled, leveled unit. Op test good."
Jason N.
DRYER AMANA NED4655EW1 "Installed door handle. Removed screw from dryer drum front felt ring. Plugged in unit, ran op test, op test good."
Jason N.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Cc unit does not make iceTested ice maker manually jumped T to H, ice maker would not cycle. Unit needs ice maker. Front panel ui is damaged, plastic cover broken off and display missing segments, unit also needs ui.; ordrng 1 W10882923 (icemaker) and 1 WPW10337911 (cntrl-elec)"
Jason N.
DISHWASHER WHIRLPOOL WDF320PADB2 "Cc unit not dispensing soap, and not cleaning dishes. Ran diagnostics, no codes stored. Started wash cycle, spray arms not moving, all holes in both sprays totally clogged with food debris. Inside of unit has leaves, plastics wrappers. Customer to install new spray arms.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)"
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Cc unit leaking water Found water line from sink source, leaking due to pinhole. Not part of unit. Advised customer that line will need replaced by customer or plumber."
Jason N.
DISHWASHER KITCHENAID KUDC10IXWH4 "Installed listed rack parts. Op test good. Customer mentioned unit does not should right when running wash cycle. Ran wash cycle, noise from motor/pump. Checked chopper blade, small piece of plastic stuck in assembly. Retested, op test good, no abnormal noise present."
Macaulay G.
REFRIGERATOR MAYTAG MFI2665XEM7 Ice maker is not advancing through cycle. Replaced ice maker from truck stock. All tested ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
Macaulay G.
DISHWASHER AMANA ADB1400AGS0 Customer stated that sparks were coming from the dishwasher. Unit is receiving power. Found power wire connector to control board had fallen off. Reconnected wiring. All tested ok.
Macaulay G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced track and both stops. All tested ok.
Macaulay G.
DISHWASHER KENMORE 665.162934 Sump motor is not pressurizing water enough to wash dishes. WPW10757217 sump motor. Customer does not want to repair.
Macaulay G.
WASHER WHIRLPOOL WFW92HEFC0 Unit is leaking during wash cycle. Found ring for bellow was not on completely. Put ring on properly. All tested ok.
Macaulay G.
DISHWASHER KITCHENAID KDTE254ESS0 Upper spray arm is not staying on. Office to order upper spray arm.; ordrng 1 WPW10448645 (arm-spray)
David R.
DRYER MAYTAG MGDB835DW4 "Not a friction noise. More like a buzzing and pin points down to when the flame comes on. Replaced the coils from t/s. Still buzzing noise is happening. Cannot pin point exact part. Ordering burner assembly, thermostat, thermal cut off, sensor.; ordrng 1 W11233069 (BURNER ASSEMBLY ) and 1 WP338906 (sensor) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml), used 1 279834 (COIL) from stock"
Arthur V.
WASHER FRIGIDAIRE FAFW3517KR1 Found pin trap clogged with dog hair. Removed obstruction. Op test good.
Arthur V.
WINE COOLER KITCHENAID KUWS24LSBS01 "Found thermostat open. Needs replaced. Reschedule at customer request (going out of town ) ; ordrng 1 W10163278 (thermostat), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR JENN-AIR JCB2282KTB Found icemaker jammed Grinding noise coming from Icemaker. Released cubes and icemaker cycled and filled. Icemaker noisey and should be replaced Cust to decide later if repair is wanted.
Arthur V.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival unit making ice. Called techline and ran thru diagnostics. Everything is working at this time. Was told to unplugg from power for 5 minutes and then reboot fridge. Customer to monitor
Arthur V.
DRYER MAYTAG MGDC200XW4 Found vent held closed by a purple easter egg that was not found during a easter egg hunt held previously. Removed egg and u it stopped short cycling. Op test good.
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found door was cocked a little Closed door firmly and reformed seal using heat. Door is closing now. Set front legs so doors closing is more positive . Unit op test good. Advised to open door in the middle of the handle or with both hands.
Macaulay G.
WASHER MAYTAG MVWC425BW1 Lid not locking all the time. Replaced from truck stock. All tested ok.; used 1 W10404050 (LATCH) from stock
David R.
REFRIGERATOR KITCHENAID KRSF505ESS00 "Cc frost between drawers on back cover, 4th time someone coming out here. FF Evap cover is frosted up. Drain tube had debris in it, cleared. Cover is cracked and warped. Evap insulation is broke apart. Fan has slight humming noise. Ordering fan with insulation, cover and thermistor.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10387382 (cover-evap)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Roller piece fall off that hold freezer bin put back together ,opt test okay"
David R.
WASHER MAYTAG MVWB765FW0 "Replaced agitator, ran service mode and calibration. Op test ok."
David R.
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Called customer, rescheduled for tomorrow 4/26. ; schdld next appmnt for 4/26 FRI 12-3"
David R.
DRYER GE GTD42EASJ2WW "Replaced switches, tested. Unit came on and cycled heat. Op test ok."
Corina B.
RANGE JENN-AIR JGS9900BDS16 "CC that the door will not close all the way and the door will not lock in a self clean and the broil igniter comes on in a convection. Turned convection on broil turns on when pre heating then turned off. Advised cust this is normal in a pre heat to heat oven. Checked the door switch open will need a new door switch and gasket. ; ordrng 1 WP7450P108-60 (SWITCH 6114) and 1 WPW10162384 (GASKET 5818), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER KENMORE 11060702990 CC that the unit will not turn on. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Vacuumed out the dryer. Optest ok. ; used 1 WP3392519 (THERMAL FUSE 1540) from stock
Corina B.
ICEMAKER KITCHENAID KUIX305ESS1 "CC that it’s not making ice and when it is making ice it does not stop. Found the drain pan is broken where the pump is attached. Office to order parts; ordrng 1 W10837384 (PAN 6351) and 1 WPW10489125 (PUMP 13090), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced the ui. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW8800YC0 "CC that there is water leaking. Started a a normal cycle found the water leaking in the detergent dispenser and found the bearings are worn. Will need a new water valve, tub ring, dispenser and bearings. Customer does not want to repair"
Corina B.
RANGE MAYTAG MGT8885XS00 CC that there is an error code when pushing the bake for upper and lower. Ran diag f1e0 EEPROM communication error. Reset the control. Unplugged unit turned both ovens on to 350* both heated. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 CC that the fz is frosting up. Steamed out the gasket and the fz. Vaseline the gaskets. Optest ok.
Corina B.
DISHWASHER KITCHENAID KDFE104DSS5 Part delivered was damaged. Replaced the dispenser from t/s. Ran a calibration. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
Gabriel P.
WASHER KENMORE 11027062602 "Press on basket and bounce 4 times customer will need shocks giving her and estimate she the side to think about but she change her mind and want to fix it she paid in full ; ordrng 1 W10820048 (suspension 76.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWC416FW0 "Found error code F0E5 Fault is displayed when an off balance condition is detected.• Check for weak suspension. Basket should not bounce up and down more than once when pushed. • Clothing should be distributed evenly when loading.check suspension there good ,ran calibration pass ran auto test pass ran drain and spin explain customer how to operate machine better and what to do when is an off balance load ,opt test ok"
Paul P.
WASHER WHIRLPOOL WTW7500GC0 "Installed clutch, water valve and control. Ran test cycle, now operating properly. Technician took core for processing."
Dan H.
DISHWASHER PORT FRIGIDAIRE FPHD2491KF0 "Installed new fill valve, op test good"
Dan H.
WASHER WHIRLPOOL WTW4815EW1 "Customer complaint that cycles are not changing and lid will not lock, ran diagnostics found f7e5(shifter fault), f5e2(lid lock fault), and f5e1(lid switch fault) error codes, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH 86.85) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Installed new valve, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Cc of ice making chunks in bin Found ice maker to leak during fill up and bin is cracked from chunks of ice flopping around Needs ice maker and bin ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)
Dan H.
WASHER AMANA NTW4516FW "Installed new control, op test good"
Dan H.
DISHWASHER KITCHENAID KDFE104DBL3 "Installed new fill hose, op test good"
Arthur V.
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Replaced parts, op test good"
Paul P.
WASHER MAYTAG MHW5500FW1 "Washer, in spin, making loud thumping. Found drain hose popping out of bracket. Used plastics ties to secure drain hose to bracket, on spin now operating properly."
Paul P.
WASHER MAYTAG MVWX655DW0 "Tested washer, found wash plate and hub worn, would need replaced. Customer not repairing at this time."
Corina B.
DRYER WHIRLPOOL WGD9470WW1 Replaced the controls. Brought core back for return. Optest ok.
Paul P.
WASHER GE GTW460ASJ4WW "Installed software update in to washer. Ran diagnostic tests. Washer passes diagnostics, software updates are working properly."
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Found unit leaking from water valve. Please order from v v mentor. ; ordrng 1 WPW10179146 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL MFT2776FEZ00 "Customer complaint of ice build up under deli drawer, confirmed, found evaporator drain tube clogged, cleared, op test good"
Dan H.
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit completed test cycle, no error code after test cycle, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint of frost build up , found fresh food section evaporator frosted over, cleared ice, optimized fresh food section evaporator thermistor position, op test good , if problem should reoccur unit will need main control and user interface"
Jason N.
WASHER WHIRLPOOL LA9500XTN1 "Cc unit shaking in spin cycle. Confirmed vibration from spin tub in spin cycle with or without cloths load. Ordering plate pads. Agitator also does not operate correctly, agitator needs dogs. Customer wanted new fabric soft. Cap and cover as well.; ordrng 1 285744 (pad-suspen10.92) and 1 285811 (cam driven2168) and 1 63580 (sub to 85750761853) and 1 80040 (agitator dogs433) and 1 WPW10074580 (agitator cap446), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Cc: not cyclingChecked pressure hose no pin holes or leaksCalled whirlpool tech lineHe had me check the water pressurePressure is goodAdvised that it could be a sticking water valve or house water issueStarted a normal cycle to watch water pressureUnit lost water pressure opened lid stopped cycle unit got water pressure backNeeds a water valve; ordrng 1 W11210459 (valve)
Joe O.
WASHER MAYTAG MVWX655DW0 Installed listed partsRan auto test and calibrationOp test ok
Joe O.
DRYER MAYTAG MED5630HW0 Cc: unit not signaling when doneRan quick dry cycle with cycle signal on 3Cycle signal went offAdvised customer how to set cycle signalOp test ok
Joe O.
DRYER MAYTAG MEDB835DW4 Customer never received the partThe gate house refused the part because suite number was not on packageReordering correct information in notes; ordrng 1 W11126010 (motor-drve)
Arthur V.
WASHER WHIRLPOOL WFW9400SW03 THIS UNIT IS NOT NEW IT IS 10 years old. Found unit not draining. 120 v to pump. No good. Needs pump. Unit in poor condition .rusted on the base. Took pics. Shocks also rusted. Cust to decide later if repair is wanted.
Arthur V.
WASHER GE GTW460ASJ6WW Cleaned all surfaces with degreaser. Replaced belt and lid lock assy. Unit washing andy spinning. Op test good
Arthur V.
DRYER HOTPOINT HTDX100EM8WW Installed parts no good. Right side hi limit keeps opening in beginning of cycle. Need to replaced heating element and right side hi limit; ordrng 1 WE11X20397 (heating element) and 1 WE4M137 (T-STAT)
Arthur V.
WASHER MAYTAG MVWC565FW0 Replaced water valve. Op test good.
Arthur V.
RANGE WHIRLPOOL WFC150M0EB1 Found power cord not installed properly—-Advised customer power cord needs replaced. Cord is old and needs replaced. After rewire unit op test good Top burners working as designed also.
Jeff M.
MICROWAVE MAYTAG MMV6190DS1 Unit was displaying door open and close. Installed new part unit op tested good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Dan H.
WASHER MAYTAG A612 "Customer complaint that unit is leaking, confirmed, found unit leaking from injector, unit need new injector; ordrng 1 12001677 (valve)"
Jeff M.
RANGE GE C2S980SEM2SS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
RANGE KITCHENAID KEBS207SSS04 Installed the fuse unit op tested good. I reinstalled the old original control the customer still had it the unit tested good 240 V to both upper broil elements the lower bake elements. It appears that the main control is not needed and it was the fuse a long doesn’t make sense why the upper oven worked sometimes. Customer wants reimbursed for the control only
Jason N.
WASHER KITCHENAID KAWE570BWH1 "Cc unit will not drain and spinChecked functions, will not spin, found lid switch broken inside unit. Unit needs lid switch.; ordrng 1 285671 (switch,lid3986), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Frost was accumulating inside the freezer I checked the seal inspected for leaks the door had to of been left open. The unit is cooling fine
Jeff M.
DRYER MAYTAG PYE2200AYW Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
REFRIGERATOR KITCHENAID KRFF305EBS00 "Customer complaint right door is flopping open, confirmed, door stop was not re installed from old door, installed door stop sent which was grey in color unit has black, op test good"
Corey L.
RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint unit is not heating up past 240, confirmed, found bake element failed, quoted to repair, ordering bake element; ordrng 1 W10779716 (elmnt-bake 58.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
DBL WALL OVEN KITCHENAID KEBS208SSS00 "Installed thermal fuse, blower sent was not the correct one for this unit. Tested bake on lower and upper ovens to 300 degrees, op test good."
Corey L.
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Installed new acu and control, op test good"
Paul P.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA "Found the bottom recirculating bent blocked, defrosted vent and reset. Set bottom drawer vent to higher setting. Operating properly now. Set down mitigation mat."
Dan H.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cleared evaporator , installed new fresh food section evaporator fan, harness, and cover, op test good"
Dan H.
RANGE WHIRLPOOL WFG540H0AS1 "Customer complaint of fire in the oven, started bake for 350 degrees , burner lit, unit heated up to 350 degrees , unit is operating as designed"
Dan H.
WASHER MAYTAG MVWB835DW3 "Installed new control and user interface , op test good"
Gabriel P.
RANGE FRIGIDAIRE LGGF3043KFT "Burner was dirty with grease sometimes it turn on and sometimes don’t order burner ; ordrng 1 316438600 (burner,seal 14k)"
Dan H.
DRYER WHIRLPOOL WED70HEBW0 "Customer complaint that unit is making a squeaking noise, confirmed, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Dan H.
WASHER MAYTAG MVWB850YG1 "Installed new drain hose, op test good"
Paul P.
WASHER MAYTAG MVWB765FW1 "Tested washer, found F9E1 error code. Tested pump at J4:1&3, tested above 12-15 ohms range. Replaced pump, used out of truck stock, ran fill/drain and verification cycles, now operating properly. Set down mitigation mat.; used 1 W10876600 (PUMP-WATER) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator, all temperatures in normal range, coils are frosted properly, no ice build up, fan in ice maker assembly working properly, temperature in bin at 17 degrees, in range. Overfill at ice-maker, water splashing inside. Office to order dual valve.; ordrng 1 W11129435 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWB835DW1 "Found gearcase making loud noise like a train,replacing from truck stock ,opt test ok ; used 1 W10811956 (CABRIO GEARCASE) from stock"
Macaulay G.
WASHER MAYTAG MVWB765FW3 "Unit has LF error code and does not dispense water into washer. Went to replace valve from truck sock and found a small crack at the threads. Office to order valve for customer and one for truck stock.; ordrng 1 W11165546 (VALVE.), used 1 W11165546 (VALVE) from stock"
Paul P.
REFRIGERATOR MAYTAG M1TXEGMYQ00 "Tested refrigerator, fans and compressor operating in range. Restarted unit, observed no frost pattern on evaporator. Unit will need minimum of dye drier. Customer not repairing at this time."
Macaulay G.
WASHER WHIRLPOOL MVWX655DW1 Tested washer. Found nothing leaking. Customer does not have proof of purchase. Instructed them to email it in.
Macaulay G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced handle and console. All tested ok.
Gabriel P.
REFRIGERATOR AMANA ARS2661BW "Found evap with no frost check with a bullet pierce pressure was zero there is a seal system leak customer will not fix do not order parts ; ordrng 1 12001940 (evaporator 237.77) and 1 W10160407 (compressor 403.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
RANGE WHIRLPOOL WFE550S0HZ1 Replaced cooktop. All tested ok.
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Damper making clicking noise and and ui number are fading and not saying the right temp on ui show 73 when is 37 degrees on fresh food section ; ordrng 1 241853801 (damper assy) and 1 242058232 (user interface)
Macaulay G.
RANGE WHIRLPOOL WCG51US6DB Left rear burner taking too long to light. Cleaned orifices. All tested ok.
David R.
RANGE WHIRLPOOL WFG510S0AS2 "Customer came outside to truck to talk about stove, mentioned electricity was out. Showed me red tag that was left behind by gas company. Told her it could be anything, regulator or valves, said she will just buy a new stove.; saved tckt"