Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7712 customer reviews

Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFTR1821TS0 "Fridge was in garage and didn’t had a heater on garage I couldn’t explain him why the fridge is not going to function correctly so I call chad and he explain customer for me ,plus found temp on freezer 5 to 9 degrees and fresh food section is 32 degrees"

Near N Hayes St, Avon, OH 44011
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Found freezer not defrosting. Heater checks good. Bi metal was closed. No voltage to defrost needs control bd. Got number from SM ; ordrng 1 W10861908 (cntrl-elec)

Near E Underridge Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER CROSLEY VAW3584GW1 Upon arrival unit in a continuous drain mode. (Thats why ir wouldnt shut off ). Let unit complete drain mode and ran diagnostics. No errors. Advised cust to get drain ran correctly per installation. Cust needs plumber.

Near Walrath Cir, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER FRIGIDAIRE FAFS4272LW0 "New part was defective. Sticking as its going around. High spot on rotor. Please reorder motor ; ordrng 1 134638900 (motor,induction)"

Near Huntington Woods Dr, Madison, OH 44057
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW8540FW0 Installed control and sensor. Ran a service diagnostics and unit passed. Control had a green core sticker so i took it for a return. Unit op test good

Near 7th St, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Upon arrival no frost in freezer. Possible door opening issue. Adjusted legs so doors would close better Removed plastic film around handles. Unit op test good

Near S State St, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER MAYTAG PAVT244AWW Cust thought she heard a snapping type noise coming from washer. She thinks maybe a belt broke. Took off front cover and found a styrafoam sound deadening block laying loose inside. Checked belt and pulley. Good. Ran a wash cycle "; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Clay St, Thompson, OH 44086
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFF2258DEH00 "Found unit ice maker full of ice and not cycling Needs ice maker. Truck stock part box was open and icemaker is very dirty. Doesn’t look new Please ship me a replacement icemaker for my truck stock to replace the one i have and ship the customer one also. Took pics Still have dirty part ; ordrng 1 W10884390 (icemaker), used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Kathleen Dr, Jefferson, OH 44047
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found drain pump faulty. Needs pump Used wet dry vac ti remove all water from unit ; ordrng 1 W10919003 (pump-water)

Near OH-193, Dorset, OH 44032
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed compressor and evap. Ran some Freon into low side as a test. Pressure would not equalize when shut off. Unsoldered cap tube from filter and tried again to push freon through evap and cap tube. No Freon out of cap tube. Unsoldered cap tube from evap and added Freon on low side. Freon comes out of evap .. This proves cap tube restriction. Called whirl TL, 7723739214, Adrian. He documented findings and said whirl will notify customer about replacement. No further service necessary.."

Near E 31st St, Cleveland, OH 44114
Brian B.

Brian B.

RANGE WHIRLPOOL WFE510S0AS0 "Replaced RF burner. Tested burners, op test ok ..; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 17th St, Cleveland, OH 44113
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL ED5VHGXMB10 "Replaced filter housing and filter. Tested water, no leaks. Op test ok..; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Menlo Rd, Shaker Heights, OH 44120
Brian B.

Brian B.

DRYER KENMORE 11079652800 "Customer has already replaced Ignitor, but machine not heating. Found open thermal fuse. Will give est. customer wants to repair himself. Did not repair. Paid sc."

Near Blanche Ave, Cleveland, OH 44118
Brian B.

Brian B.

RANGE WHIRLPOOL WFG540H0ES1 "CC that she got a headache when using oven. Gas Co. came out and measured co level at 70 ppm. Removed oven burner and checked orifice and air shutter, all adjusted properly.. Called whirl TL, Mike. He said a reading below 200 is normal, but they have to send us their co meter so we can take our own measurements. Meter will be sent to office, not to customer home. Office to r/s customer and send tech that is familiar with co tester. Customer will call cons assist because they want range replaced.; saved tckt"

Near Adams Ave, Cleveland, OH 44108
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc unit not washing dishesUnit recently installed into remoldeled kitchenFound water entering unit, sump motor not startingGood power to sump motorNeeds sump motor assembly; ordrng 1 W11085683 (pump&motor)"

Near Aquilla Rd, Burton, OH 44021
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5800BW0 Cc of unit not spinning Found hub worn out Replaced using truck stock Ran auto and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Ravenna Rd, Newbury Township, OH 44065
Brian M.

Brian M.

RANGE GE JGSP28SEN1SS Cc of no bake Found igniter not glowing Replaced using truck stock Ran test bake up to 350 OP TEST OK ; used 1 12400035 (IGNITER) from stock

Near E Cottage St, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Replaced suspension kit.

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KBLS19KTSS1 Replaced evaporator fan. All tested ok.

Near Elmore Ave, Cleveland, OH 44126
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX655DW1 Unit not shifting to spin. Found nut to clutch was loose. Put lock tight on nut and tightened. All tested ok.

Near Delmere Dr, North Olmsted, OH 44070
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 See BJ report

Near E 31st St, Cleveland, OH 44114
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSC42QVS01 "Replaced the control. Brought core back for return. Optest ng. Checked power to the inverter 120 volts, checked the r/w and red 0 dc volts. Called t/l Robert file # 7723741464 will need a new evap fan and control. ; ordrng 1 W10789107 (cntrl-elec) and 1 W10822580 (motor-evap 11527), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SDM1 CC that there is no water going into the unit. They replaced the water valve. The connections to the water valve was on incorrect. Fixed valve. Checked the voltage to the pump and motor has 120 volts at control. Will need a pump and motor

Near Armour Rd, Avon Lake, OH 44012
Corina B.

Corina B.

DBL WALL OVEN JENN-AIR JJW2830WP00 Replaced parts listed. Heated the oven to 350*. Optest.ok

Near Long Pointe Dr, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Cust showed pop, sent pic. CC that the ice is freezing together and can not get the ice bin out. Steamed the ice bin. Checked the ice door, good. Advised cust to replace the ice every 7-10 days to not have the cubes clump together. Optest ok"

Near Belladon Ct, Avon Lake, OH 44012
Robert A.

Robert A.

OTR MICROWAVE KITCHENAID KMHS120ESS4 "Found door switches in locked possition with door open, needs switches, fuse open, needs fuse, replaced both, op test ok; used 1 W10138793 (FUSE, MICROWAVE862), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS64.39) from stock"

Near Loris Ave, Aurora, OH 44202
Robert A.

Robert A.

RANGE WHIRLPOOL WFG540H0ES0 "Found knob broken, needs knobCust to install; ordrng 1 W10766544 (KNOB2965), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Surrey Dr, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR GE GSS25KGSCCC "Set to water tested disp, working correct, had cust test, op test okPd in full per hb"

Near Maribend Dr, Stow, OH 44224
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRS342FIAW00 "Found auger motor running, not enguaging ice bin auger, reset, tested, op test ok"

Near Wilkes Rd, Atwater, OH 44201
Dan H.

Dan H.

RANGE WHIRLPOOL WFG231LVS0 "Customer complaint that oven is not heating, confirmed, found ignitor not glowing, ignitor is recieving 120vac, Installed new ignitor, op test good ; used 1 12400035 (IGNITER 52.99) from stock"

Near Ingleside Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

WASHER MAYTAG MVWB865GW0 "Installed gearcase and clutch, ran test 51, op test ok"

Near McClintocksburg Rd, Diamond, OH 44412
Robert A.

Robert A.

RANGE WHIRLPOOL WFG320M0BS3 "Installed valve, tested bake, op test ok"

Near Dudley Rd, Mantua, OH 44255
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT720PADM1 "Found adjusters bad, replaced, film on glasses, suggest running hot water in sink before starting unit, use less soap and use rinseaidRan diognostic cycle, water temp at fill 94deg, needs to be 120deg, suggest running hot water in sink before starting unitOp test ok; used 1 W10712395 (ADJUSTER (SET OF 2)) from stock"

Near Moss Point, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Inspected unit, found green dye on ff evap, leaking at fact joint, needs evap; ordrng 1 W10917531 (FF EVAP)"

Near Sterling Glen, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE GE PT925SN2SS "Installed listed partsRan test bake on upper and lower cavities to 350 degreesProbed both cavities, both readings within plus/minus 10 degreesOP TEST OK"

Near Concord Ct, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Installed listed partsOP TEST OK

Near Fenmore Ln, Reminderville, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 Cc of unit not starting just keeps draining Found error for pressure water sensor Customer had a stacked unit Installed sensor from truck stock Ran auto test OP TEST OK ; used 1 WPW10448876 (SENSOR PRESS) from stock

Near East Blvd, Aurora, OH 44202
Brian M.

Brian M.

KITCHEN WHIRLPOOL WDT970SAHZ0 customer to email paper work Cc of unit not washing Found wash pump getting power but not turning on Needs sump assembly ; ordrng 1 W11087376 (pump&motor)

Near Morgan Trail, Aurora, OH 44202
Paul P.

Paul P.

OTR MICROWAVE MAYTAG MMV4206FB0 "Installed control (included display). Tested microwave, display operating properly."

Near Beechwood Dr, North Royalton, OH 44133
Paul P.

Paul P.

DISHWASHER KITCHENAID KUDS30IXBT6 "Found the rinse aid dispenser lid needed tightened in door, now working properly. Set down mitigation mat."

Near W Sprague Rd, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found excessive frost buildup in freezer and around ice bucket, temperature at -10. Defrosted ice maker fill line, ran harvest and fill test, now working properly. Set down mitigation mat. Freezer set on 2 bars, second highest setting."

Near Fenway Dr, Parma, OH 44129
Paul P.

Paul P.

DRYER AMANA NED4655EW1 "Called to confirm. Installed blower motor and timer. Tested dryer, operating properly."

Near Wanda Ave, Cleveland, OH 44135
Paul P.

Paul P.

WASHER WHIRLPOOL WTW7500GC0 "Tested washer, found error codes F8E1, long fill/no fill, and F6E2, user interface cannot heat ACU. Made sure all connections at board were seated properly, checked incoming water pressure. Ran service calibration, washer now working properly. Set down mitigation mat."

Near W 149th St, Cleveland, OH 44135
Paul P.

Paul P.

RANGE AMANA AGR5330BAS3 Installed front panel in oven door.

Near W 157th St, Cleveland, OH 44135
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS5 Installed listed partsRan test washOP TEST OK

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4850HW1 Unit would not turn on at all. Found power inlet plug to control board was unplugged. Plugged in connected. Ran auto test. All tested ok.

Near Doe Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 "Unit not starting. Has motor fault F7E6. When putting into agitation in manual test cycle, when motor engaged, lights flashed and unit reset. Motor has open start winding. Office to order motor.; ordrng 1 W11026785 (motor-drve)"

Near Dover Center Rd, North Olmsted, OH 44070
Brian B.

Brian B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Machine leaking in front . Found counter Brackets not connected to dishwasher and machine leaning too far forward. Also, drain hose hitting left hinge when opening door. Pulled machine and corrected install issues. Attached counter brackets and leveled machine. Ran test cycle, op test ok.."

Near Ingomar Ave, Cleveland, OH 44108
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BS2 "Installed new control, started bake for 350, op test good"

Near Ansonia Ave, Brooklyn, OH 44144
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX655DW1 "Customer complaint washer not turning on and not spinning out clothes well, gfci was tripped, reset, ran diagnostics found f0e2 over suds, f7e6 motor fault, f7e7 unable to reach rpm, f9e1 long drain, cleared codes, spun by hand and seen suds pouring from every hole around basket, started spin test basket spun slowly, filled with water to rinse, drain is real slow, found a sock caught at drain inlet on tub under basket, removed, unit now drains normal, and spins at full speed, ran calibration, advised customer to only use 1-2 tbsp of an he detergent"

Near Winter Ln, Brooklyn, OH 44144
Paul P.

Paul P.

RANGE AMANA AER6303MFS1 "Installed terminal block and tested incoming power and main control, all working properly. Technician kept part sent for return, did not need to use."

Near River Oaks Dr, Rocky River, OH 44116
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced led with harness. All tested ok.

Near Fitch Rd, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Ice maker fan not circulating. Found foil blocking fan from moving. Removed blockage. All tested ok.

Near Girard Dr, Berea, OH 44017
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7749SAB1 Cc of unit not working Could not get proper response out of Ui Buttons and control could not get into diagnostics Needs Ui and control Customer does not want to repair EST only

Near Jug St, Burton, OH 44021
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Found error code F8E1 no fill long fill, found valves were turned off. Turned them on, ran service mode. Op test ok."

Near Mayfield Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER MAYTAG MVWC465HW2 "Cc stuck in spin and water level concernsError code found for lid lockRan auto test and calibration , no issues foundOP TEST OkInstructed customer on how units sense water levels with different wash options"

Near Belle Meadow Rd, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Installed new motor and capacitor, op test good"

Near Friar Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Installed new door and hinge, op test good"

Near E 142nd St, Cleveland, OH 44120
Dan H.

Dan H.

KENMORE RANGEAIR 790.7423331 "Customer complaint that left front burner is not lighting, confirmed , ignitor lights with other burners, unit needs new ignitor switches; ordrng 1 316580615 (harness-ignitor 44.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wimbledon Rd, Beachwood, OH 44122
Dan H.

Dan H.

RANGE KITCHENAID KGSK901SSS00 "Customer complaint the left front burner is not lighting, confirmed m unit needs new burner head , oriface, and ignitor ; ordrng 1 WPW10128455 (holder-orf 44.75) and 1 WPW10406797 (burnr-head 35.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Belvoir Blvd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer complaint of some ice on her greens and cannot remove water filter, temps were 38 ff and 33 in crisper drawer, 03 frz, found crisper damper set to coldest, advised about this adjustment and adjusted warmest, removed filter with no issue and installed new, reset filter replace warning"

Near Hastings Dr, Seven Hills, OH 44131
Corey L.

Corey L.

RANGE WHIRLPOOL WGE555S0BS01 "Customer complaint cookies came out not as cooked as usual worse with upper, ever since self cleaning before thanksgiving, started bake for 350, unit preheated and temped at 354, explained calibration setting and calibrated both ovens +10 degrees, reset control, set time"

Near 7 Hills Blvd, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER MAYTAG MVWB865GW0 "Customer complaint of a noise when machine starts to wash, ran diagnostics no codes, ran high spin test, bearings and gearbox sound normal, started agitation, found 6 cents between wash plate and basket, removed, op test good"

Near Quail Run Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

WASHER MAYTAG MVWC200BW0 Found unit not level. Customer had issues with unit trying to spin with a load. Removed error code f2e1 stuck key and checked unit for a rubbing pulley or faulty shock absorbers. Both check good. Ran a service diagnostics cycle and unit passed. Releveled washer using adjustable legs and tested with a load of towels Op test good. Unit spun dry a load of towels

Near OH-7, Andover, OH 44003
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Customer complaint that doors are unlevel and causing mullion to rub on bottom of fresh food section , confirmed, leveled unit, op test good"

Near Caves Rd, Novelty, OH 44072
Corey L.

Corey L.

DRYER WHIRLPOOL WED4850BW0 "Customer complaint dryer not turning on, confirmed, unit is getting correct power, found thermal fuse open, replaced with ts fuse, element is only half glowing, found element shorted to the shell, replaced element with ts element, op test good, customer has about a 20foot long vent before it gets to the wall, advised this is causing the unit to run at a hotter temp stressing out components faster then usual; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Riverview Rd, Brecksville, OH 44141
Dan H.

Dan H.

WASHER MAYTAG LSG1000 "Installed new lid switch, op test good"

Near 7th St, Fairport Harbor, OH 44077
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed new parts, op test good luck"

Near Yale Pl, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FLSC238DS6 "Customer complaint of ice build up in freezer section and unit does not dispense ice, found ice build up common with evaporator drain tube clog, found ice bin broken, unit needs evaporator drain tube cleared and ice bin, cleared evaporator drain tube, op test good ; ordrng 1 241914702 (ice container assy 150.00)"

Near Brookside Dr, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit only produced 12 ice cubes after ice maker and control was changed, ice maker optics are good, ice maker is not filling, valve is recieving 120vac, unit needs new valve; ordrng 1 WPW10394076 (water valve)"

Near River Rd, Madison, OH 44057
Corey L.

Corey L.

DRYER ELE WHIRLPOOL WED7500GW0 "Customer complaint dryer shuts off right after pressing start, unit won’t even power on, found unit only getting 115v, advised customer’s contractor to contact an electrician to look at power to the unit, customer pulled in as tech was pulling out and asked if I could check one more time after she cycles the breaker, ok, same thing occurred, contractor pointed out to customer that the breaker is weak and keeps tripping it needs replaced"

Near Plantation Dr, Brecksville, OH 44141
Corey L.

Corey L.

WINE COOLER KITCHENAID KUWR204ESB0 "Customer complaint of dent on outer silver part of door, confirmed, unit has a right hinge door, left hinge door shell was ordered, ordering correct part, customer is hosting dinner Xmas eve so 1:00 is the latest time for tech to arrive; ordrng 1 W11164089 (DR SHELL RIGHT HINGE)"

Near Ashley Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505M0BS3 Replace parts opt test ok

Near E 29th St, Lorain, OH 44055
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE404DSS0 "Customer complaint dishwasher not working, confirmed not one selection works, unit is getting power, performed stuck key test, unit needs ui replaced; ordrng 1 WPW10537418 (PNL)"

Near Sperry Rd, Mentor, OH 44060
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW4 "Cc not cycling correctly Found f801 code for long fill, ran diagnostics, would not pass fill cycleFound pressure sensor hose disconnect from control boardRerun diagnostics, OP TEST OK"

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF330PAHT1 Installed new part unit op tested good

Near Worden Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FFBD2406NB Installed new part unit op tested good

Near E 331st St, Eastlake, OH 44095
Jeff M.

Jeff M.

MICROWAVE JENN-AIR JMC8130DDS Installed new part unit op tested good

Near Som Ct, Cleveland, OH 44143
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4955HW0 Installed new part unit op tested good

Near Newell Rd, Shaker Heights, OH 44122
Paul P.

Paul P.

RANGE ELE WHIRLPOOL WFE525C0BS0 "Replaced oven door hinges, door operating properly."

Near Beresford Ave, Parma, OH 44130
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new valve, op test no good ; O-emld tckt"

Near Westchester Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

RANGE WHIRLPOOL WEE730H0DS0 "Installed new cooling fan, op test good"

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that doors are scratched, confirmed, unit needs new fresh food section and freezer section doors ; ordrng 1 LW10680727 (dor-fip) and 1 LW10680730 (dor-fip)"

Near Imperial Ave, Cleveland, OH 44120
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is not powering up, confirmed, found outlet unit is plugged into is switched off with garbage disposal out, unit works when switch is turn on, advised customer that they need an electrician to correct power supply, unit is operating as designed"

Near E 86th St, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Customer complaint that water filter light will not reset, reset water filter light showed customer how to reset water filter light, op test good"

Near Poe Ave, Cleveland, OH 44109
Dan H.

Dan H.

RANGE FRIGIDAIRE FGS365ECH "Customer complaint that door will not stay closed, hinges are sprung, unit needs new hinges, parts are no longer available ; ordrng 2 318024747 (hinge door)s"

Near Eaton Rd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Customer complaint that deli drawer control is not on, confirmed, unit needs new deli drawer control; ordrng 1 W10677119 (cntrl-elec)"

Near Keystone Rd, Parma, OH 44134
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Cc that unit is making a loud banging noise, suspension is good, ran diagnostics found f0e2(over suds condition) error code, ran high speed spin in manual test cycle, unit spins, no unusual noises heard, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Kenyon Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

DRYER WHIRLPOOL GEW9250PW1 "Customer complaint that unit is not heating,confirmed, found thermal cut off open, installed new thermal cut off kit from truck stock surplus , op test good ; used 1 279973 (THERMAL CUT OFF KIT) from stock"

Near Sulgrave Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced control. Also replaced defrost sensor from t/s. No added charge for sensor. Set controls. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10902214 (THERMISTOR) from stock"

Near Bridlewood Dr, Painesville, OH 44077
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FGID2466QF4A "CC that the water does not drain from the dishwasher.found the drain pump not spinning and the drain hose is clogged. has power to the drain pump. Will need and new drain pump and drain hose. Called Sm to order parts ; ordrng 1 807117001 (hose 1991) and 1 A00126401 (pump assembly 5958), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jamestown Pkwy, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced the door. Steamed out the gasket. Optest ok.

Near Belle Rd, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the dishwasher is leaking from the center. Removed the front door, watched the dishwasher run for 15 minutes, no leaks. Optest ok."

Near Jaycox Rd, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFCS22EVMS0 "Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 5.25oz. r134a, unit cooling, pressures good, op test ok"

Near Adelaide St, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF707ESS01 CC that both sections are not cooling. Found no frost pattern on either section. Will need a ff evap and a drier. Called SM to order parts. Replaced the rollers.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

RANGE GE CGS990SET4SS Replaced the igniter. Optest ok.

Near Hyannis Port Dr, Avon Lake, OH 44012
Corina B.

Corina B.

DRYER KENMORE 110.865725 "CC that the time stays on 15 minutes on casual and delicate pf flashes. Started unit on time dry at 20 minutes counted down, ran a delicate cycle from 30 minutes to 13 minutes. Working as designed. Advised cust if it happens again it will need a main control. Optest ok."

Near E Oakland Rd, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER KITCHENAID KDHE404DSS0 replaced the control. Found drain pump is missing a fin and the fan motor is leaking. Will need a new fan and drain pump. Cust is calling whirlpool to see if they will cover the parts.

Near Harborview Dr, Cleveland, OH 44102
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300EBL01 Installed doors OP TEST OK

Near White Oak Rd, Kirtland, OH 44094
Macaulay G.

Macaulay G.

LAUNDRY CENTER WHIRLPOOL WTW7500GC0 Replaced console. All functions normal.

Near Wilmington Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG700EBS2 The panels clear coat is coming off ; ordrng 1 W11091880 (UI PANEL )

Near Edgedale Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

DISHWASHER PORT WHIRLPOOL KUDS40CVSS4 "Found broken door latch. Operated manually to make sure panel is working. Customer paid dep, office to order part. ; ordrng 1 WPW10404412 (DOOR LATCH 3701), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heisley Rd, Mentor, OH 44060
Macaulay G.

Macaulay G.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Not heating. Turntable gear missing. Office to order magnetron, diode, and turn gear. ; ordrng 1 W10337248 (driver,turntable) and 1 W11230995 (magnetron ) and 1 W11256462 (diode )"

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER GE GTD42EASJ0WW "Customer states that dryer had a burning smell during last load. Found bearing to drum is wearing unevenly and caused a bolt to fall out. The drum is not riding evenly and causing damaged to drum, diffuser plate, and bearing. Also, knob is lose from hair fracture at shaft. Office to order knob and drum.; ordrng 1 WE01X24552 (knob) and 1 WE21X24544 (DRUM ASSM)"

Near Edgehill Oval, Strongsville, OH 44149
Macaulay G.

Macaulay G.

B/IN REFRIGERATO JENN-AIR JS48PPDBDA Found connection issues with control. Corrected issue. Tested ok.

Near Patterson Ln, Olmsted Township, OH 44138
Brian M.

Brian M.

RANGE WHIRLPOOL WFG540H0AW0 Cc of unit not pre heating Found unit to be direct spark Found cookie sheets in bottom drawer Removed cookie sheets ran test bake 350 and waited for unit to cycle 2 times OP TEST OK Advised on placement of pans in bottom

Near Edgefield Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS35FXSSA "Installed control, harness and and UiRan test cycle OP TEST OK"

Near Spencer Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 Recovered r134 Installed listed part Ran 30 inch vac for 20 min Filled unit with 5.5 oz of r134a Frost pattern returned to evaporator OP TEST OK Advised to give unit 48 hrs

Near Solon Rd, Solon, OH 44139
Jeff M.

Jeff M.

DRYER WHIRLPOOL NED4655EW1 The units door was tuff for the cust too open n close I pinched the the metal catch and made it a little bit easier for her

Near Creekside Dr, Pepper Pike, OH 44124
Brian M.

Brian M.

WASHER MAYTAG MVWB300W02 Cc of small leak Found unit to over fill in the bleach and detergent cups Also suspension weak causing basket to lean away from both dispensers Also found cold water valve leaking at the shut off not bad just a little bit to cause a slow drip Needs suspension rods and bleach and detergent cups Customer does not want to repair EST only Cust paid SVC 97.15

Near E Washington St, Chagrin Falls, OH 44022
Robert A.

Robert A.

RANGE KITCHENAID KFGD500EWH04 "Installed spark mpd andswitches, op test ok"

Near Parkwood Ave, Mantua, OH 44255
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Cc of no cool Found unit with all lights off with power plugged in Ff 50 freezer 50 No fans running Power cycled unit lights and fan functioned returned Unit needs control boards replaced ; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)

Near Fenmore Ln, Reminderville, OH 44202
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed sump, ran diognostic cycle, op test ok"

Near Herriff Rd, Ravenna, OH 44266
David R.

David R.

RANGE WHIRLPOOL WEG515S0FS0 "Replaced control, temp test. Op test ok."

Near Hallauer Rd, Oberlin, OH 44074
David R.

David R.

DISHWASHER KITCHENAID KDTE104ESS2 "Wash motor humming, not running. Needs pump and motor assembly. Replaced from t/s. Tested. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY 156.45) from stock"

Near Law Rd, Grafton, OH 44044
David R.

David R.

RANGE WHIRLPOOL WFG525S0HV0 Replaced valve. Tested bake cycle. Op test ok.

Near Island Rd, Grafton, OH 44044
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8040DW4 Replace gearcase opt test ok

Near Summerhill Dr, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Claimed refrigerant. Installed new 3 way valve and valve coil. Installed new dye drier from truck stock as well. Put into vacuum for 15 minutes and held for additional 15. Charged with 5.3 ounces of refrigerant. All tested ok.

Near Bounty Way, Avon Lake, OH 44012
David R.

David R.

RANGE WHIRLPOOL WEE730H0DS0 Replaced bake element. Tested out element. Op test ok.

Near Mulberry Chase, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Found compressor not on check for amps read.09, replace start switch from truck stock opt test ok show customer a frost pattern on evap freezer"

Near N Ridge Rd, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC416FW0 "Use a new bolt from truck stock ,ran calibration and auto test,opt test ok; used 1 W10076270 (BOLT ) from stock"

Near Bayberry Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found no voltage goin to ice maker reboot computer then jump start icemaker it cycle to it home position turn valve on and fill icemaker show customer that is working opt test ok

Near Cortland Cir, Amherst, OH 44001
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE507ESS05 "Installed new magnetron, op test good"

Near Antler Point, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER GE GTDP200EF4WS Check motor drive is good check fuse by terminal it had continuity pass customer needs a timer and start switch ; ordrng 1 WE4M416 (push to start switch) and 1 WE4M533 (timer)

Near N Nantucket Dr, Lorain, OH 44053
Paul P.

Paul P.

OTR MICROWAVE KITCHENAID KMHC319ESS4 "Found piece of metal grate blocking fan, and fan oriented improperly. Reoriented fan, reinstalled microwave, now operating properly."

Near Maplewood Rd, Parma Heights, OH 44130
Arthur V.

Arthur V.

MICROWAVE AMANA AMV2307PFS0 Replaced switch assembly’s. Op test good

Near Austin Rd, Geneva, OH 44041
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL MFF2055YEW01 "Found freezer frosted up in the back by the evaporator fan. Defrosted freezer. Per service pointer W10875533A, replaced brass thermistor with W10902214 thermistor from truck stock. Ops test good. Set down mitigation mat.; used 1 W10902214 (THERMISTOR) from stock"

Near Vera Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

RANGE GE JB705ST1SS Cust complaint unit bake temp not correct. Went into diagnostics and found temp set to minus 20. Reset for zero (default setting) and did a temp check at 350 deg F. Temp low after cycling. Reset calibration at plus 20 deg. After resetting calibration unit working properly. At 350 med temp= ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near University Dr, Geneva, OH 44041
Arthur V.

Arthur V.

WASHER FRIGIDAIRE FFLE3911QW0 Cust complaint unit is not filling enough .. called techline Ran diagnostics. All functions normall no errors unit is working as designed.

Near 2nd St, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW8540FW0 Getting a f3e1 error. No 5vdc at Control. Needs acu and water level sensor ; ordrng 1 W11201289 (CONTROL ) and 1 WPW10448876 (switch-wl)

Near 7th St, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

WASHER MAYTAG MVWC565FW1 Customer states unit not operating properly ——ran diagnostics No errors. Advised cust how to load and how much detergent to use. Ran a recalibration cycle. And a auto cycle. Both passed. Could not duplicate issue

Near Park Rd, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GI6FARXXF02 Found unit needed a drain tube kit. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Bank St, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Op test good.

Near Mayfield Rd, Chesterland, OH 44026
Corey L.

Corey L.

DRYER WHIRLPOOL LGQ8611PW0 "Customer complaint of noises during operation, confirmed rollers and bearing are worn out, quoted to repair using ts part, ok, replaced belt, pulley, and four rollers, and lubricated, cleaned blower housing out, op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Channing Rd, University Heights, OH 44118
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KFIS25XVMS2 Replaced main bd. Reset code to 1813. Unit started before i left. Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Epping Trail, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSCS25FVMS02 See DH pvr

Near Westchester Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BS2 "Customer complaint f1 code and was told either control or sensor was the issue, confirmed f1 codes, cleared, unplugged unit for 30 sec, started bake at 350, unit preheated to 353 on load after 25 min with no errors, unit needs new control; ordrng 1 WPW10312660 (CNTRL)"

Near Ansonia Ave, Brooklyn, OH 44144
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JFC2089HTB2 "Customer complaint cooling loss in both sections, confirmed temps were 35 frz and 45 ff, fans are running, compressor is not running, found start device failed, quoted to repair using ts starter, ok, replace, op test good, advised customer to allow 24 hr for temps to settle; used 1 8201786 (STARTER 71.55) from stock"

Near Morewood Pkwy, Rocky River, OH 44116
Corey L.

Corey L.

RANGE WHIRLPOOL WFG114SVQ0 "Customer complaint oven not lighting, confirmed, found bake ignitor open, called landlord to quote repair with ts, no answer, office contacted landlord, spoke with JY ok to repair and bill to landlord, replaced ignitor, op test good ; used 1 12400035 (IGNITER 52.99) from stock"

Near Cleveland, OH 44102
Paul P.

Paul P.

RANGE AMANA AER6303MFS1 "Found terminal block damaged, had shorted out against terminal cover. Office to order terminal block. Note there’s damage to the locknuts, will need 2 locknuts for the terminal block, none showing in diagram, comes up as the wrong part number. Office also to order control, thermal fuse tests proper.; ordrng 1 W10904904 (cntrl-elec) and 1 WPW10245259 (block-term)"

Near River Oaks Dr, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MDB7749AWM1 "customer complaint start button not working, confirmed, disconnected overlay from board, no silver migration seen, every other selection functions, unit needs new panel, customer said they were told panel was covered extended, showed customer the what their unit has under warranty through service bench, panel was not there, customer to call in with payment if they are to go ahead with repair or advised we would need a dispatch from them, ok, pnl W10811151; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kenilworth Rd, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "While installing new im, noticed the harness connectors are positioned to make it look plugged in, touched wire and found harness not connected, reconnected harness, ran test 57, op test good"

Near W Point Dr, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed evap and drier, put unit in 29 “ vacuum, added 5.2 oz of r134a, low side read 10, high at 125, good frost pattern, op test good"

Near Plumwood Ln, Seven Hills, OH 44131
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Checked temps, fine. Settings are at recommended. Crisper drawers were not aligned, fixed. Op test ok."

Near Windy Hollow Ln, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced led power supply. This corrected part of issue. Now sides are lit but top is dim. Office to order led modules with harness.; ordrng 1 W11228131 (led w/ harness )

Near Fitch Rd, North Olmsted, OH 44070
David R.

David R.

DRYER MAYTAG MED6000AW0 "Checked voltage reading, correct. Board is fine. Found heating element shorted, replaced from t/s. Op test ok.; used 1 WP8544771 (ELEMENT) from stock"

Near Windward Way, Strongsville, OH 44136
David R.

David R.

DISHWASHER WHIRLPOOL KUDS30IXBL9 "Control panel cracked. Needs control panel. Customer thinking of repair, ****Do not order part.; ordrng 1 W10903576 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Seven Oaks Dr, Strongsville, OH 44136
Robert A.

Robert A.

WASHER WHIRLPOOL WTW7500GW0 "Installed valve ran test 51, op test ok"

Near S Water St, Kent, OH 44240
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Installed control. Agitator bushing, seized on agitator and will not come loose. Will need to return with more tools. ; schdld next appmnt for 12/18 TUE 2-5"

Near Mark Dr, Lorain, OH 44052
Robert A.

Robert A.

WASHER WHIRLPOOL WTW5000DW1 "Found hub stripped, wash plate damaged, gearcase damaged, needs more parts; ordrng 1 W10528947 (HUB) and 1 W10752283 (WASH PLATE) and 1 W11035751 (GEARCASE)"

Near Lakeview Dr, Ravenna, OH 44266
Robert A.

Robert A.

WASHER WHIRLPOOL WTW6800WW1 "Ran diognostics, f51 rps sensor failure, watched cycle, ran spin, found rotor loose, tightened, ran again, op test ok"

Near OH-88, Ravenna, OH 44266
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KUDF204ESB00 "Found unit on, comp and fans running, no heat on highside, no room to tan lowside, comp pulling, .25 amp, needs comp and drier; ordrng 1 W10163273 (DRIER) and 1 WPW10772872 (COMP)"

Near Hawks Nest Drive, Aurora, OH 44202
Jeff M.

Jeff M.

ICE MACHINE KITCHENAID KUID508ESS1 Customer was hearing a strange noise coming from the icemaker unfortunately I was unable to to hear the noise the machine was quiet and had a decent amount of ice inside unit tested good

Near Partridge Ln, Chagrin Falls, OH 44022
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Ran diognostics, off bal load, ran recal, found hub stripped, needs hub; ordrng 1 W10528947 (HUB ASM2616), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roc Marie Ave, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed door Cc of door not having badge Ordering badge customer to install badge ; ordrng 1 W10839793 (nameplate)

Near Fox Run, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHN2844LFA Installed new part unit op tested good

Near Valley View Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FGFS36FWF The ignitor failed installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock

Near Shamrock Dr, Mentor-on-the-Lake, OH 44060
Brian B.

Brian B.

WALL OVEN WHIRLPOOL WOS51ES4ES00 Pulled oven out using oven dolly. Replaced thermal cutoff. Reassembled Oven. Tested oven at 350. Op test ok .

Near Charney Rd, University Heights, OH 44118
Paul P.

Paul P.

RANGE AMANA AGR5330BAS3 "Found front door panel coming loose, will need new panel. Office to order stainless panel.; ordrng 1 WPW10535793 (glass-door)"

Near W 157th St, Cleveland, OH 44135
Brian B.

Brian B.

RANGE TAPPAN 12146730/04170 "Machine approx 50 + yrs old. Found upper oven door springs broken and temp control out of range. Will need new door springs and thermostat. Also, clock not working , but does not affect oven operation. Called SM, and marcone. Mod # does not even show up anymore due to age of oven. Cannot get parts or part numbers. Cannot be repaired. Office to contact warr co.; saved tckt"

Near S Belvoir Blvd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL DU1055XTSQ3 Customer needed some understanding of why the drain don’t work when is hook all the way to basement call Brian and he explain for me

Near W 5th St, Lorain, OH 44052
Paul P.

Paul P.

DRYER AMANA NED4655EW1 "All cutoffs check out properly. Proper voltages in to dryer. No short circuits. Timer shows advancing, but not starting the heat or run motor cycles. Office to order motor and timer.; ordrng 1 279827 (motor!dryer) and 1 W10857612 (timer)"

Near Wanda Ave, Cleveland, OH 44135
David R.

David R.

RANGE WHIRLPOOL WFC310S0ES2 Called customer they have two burners that just won’t sit straight and are bent. Needs two burners replaced. Called customer. She is sending pop to techs phone. No need to return. Customer will install. ; ordrng 1 W11255551 (BURNER) and 1 W11255552 (BURNER)

Near Hawley Rd, Wellington, OH 44090
Gabriel P.

Gabriel P.

RANGE MAYTAG MER8800FZ1 Replace cook top opt test ok

Near Falling Water Cir, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF989SDAW00 "Steam out drain tube and pan,also took out drain tube from back found black nasty poop inside drain tube is clear out show customer opt test ok also change defrost to 8 hours"

Near Forest Hill Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Check temp on freezer 20 degrees unit was not when I arrive so I plug in and start with dryer first it been about 25 to 30 minutes frigde been plug and freezer temp droping already to 20 degrees I really don’t think anything wrong with fridge ask to leave plug little bit longer I put a bottle of water in there for then but freezer working perfectly fine

Near Center Rd, Avon, OH 44011
Corina B.

Corina B.

DISHWASHER MAYTAG MDB7749SBM1 "CC that it leaking, the soap dispenser does not stay shut and the wheels on the bottom rack are broken. Found the fill hose is cracked, soap dispenser latch is not staying shut and the wheels are broken. Will need hose, dispenser and wheels. Called SM to order parts. ; ordrng 4 W10195416V (dish rack wheel)s and 1 W10878507 (hose-fill) and 1 W11032769 (dispenser)"

Near Literary Rd, Cleveland, OH 44113
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW0 "CC that the spin cycle is loud, found the bearings are worn. Will need a new gearcase. Customer does not want to repair"

Near Titus Hill Ln, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the ribbon cable, spring and link and UI they had sent out. The door still creaks when opening. Will need new hinges. Called SM to refund the spring and links. Cust has a baseboard around dishwasher where a water will not fit. Took pic. Cust does not want to replace the hinges; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Sagamore Rd, Fairview Park, OH 44126
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW0 "CC that the unit is leaking from the right side and it does not spin the clothes out. Found the gear case is leaking oil. Will need a gear case, cam, shifter, drain pump, motor, belt and hub. Called SM to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10771760 (gearcase) and 1 W10876600 (drain pump) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt)"

Near Parsons Dr, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE MAYTAG MER8800FW1 "Cust showed pop, sent pic. CC that the unit is dead. Checked the terminal block l1-n 129 v. L2-n 0 volts l1-l2 120 volts. Will need an electrician. Optest ok."

Near Walker Rd, Bay Village, OH 44140
Corina B.

Corina B.

DBL WALL OVEN JENN-AIR JJW2830WP00 "CC. That the unit shuts off after 30 seconds. Ran diag f8e0 low speed fan. Checked the fan, nothing obstruction around it. Will need a new UI. Called SM to order; ordrng 1 W10401274 (panl-cntrl) and 1 WPW10273666 (blower) and 1 WPW10273667 (blower)"

Near Long Pointe Dr, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER MAYTAG MVWC415EW1 "CC that the unit is not turning on and making a noise. Found the drain pump is running, held the start button in for 10 seconds. Started a rinse and spin. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok."

Near Kenilworth Rd, Bay Village, OH 44140
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017AS4 CC that the door is not saying closed on the control. Found the door cam is in the open position. Replaced the cam from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Lake Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSC42QVS01 "CC that the UI is flashing and the ff is not cooling. Ff 56 fz -2. Checked the service pointers W10802724C to replace the control. Called SM to order part; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Bay Village, OH 44140
Brian M.

Brian M.

RANGE KITCHENAID KSGG700ESS0 Cc of unit flashing F8E0 Found Low fan speed not working Replaced fan from truck stock Ran test bake fan turned on as it should OP TEST OK ; used 1 W11107275 (FAN-BLWR10878) from stock

Near Inverness Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDG25SHBL0 Cc of unit not working Found unit to function other than fill valve not opening Fill valve getting power but not opening Needs fill valve replaced ; ordrng 1 W10844024 (valve-inlt)

Near Ranch Rd, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed control and ui OP TEST OK Advised to let go for 48 hours to let temps adjust

Near Annesley Rd, Beachwood, OH 44122
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc of no power Found power not properly installed Fixed power wiring OP TEST OK

Near Park E Dr, Beachwood, OH 44122
Brian M.

Brian M.

WASHER MAYTAG MVWC425BW0 Cc of unit draining Found unit to be stuck in drain cycle Reset board ran auto Ran calibration OP TEST OK Advised on soap usage and how to much soap causes the pressure sensor to sense an over flow and shut down and drain

Near Dell Ave, Cleveland, OH 44104
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 Cc of squeaking Found gearcase to have a high pitch squeal when in high speed spinNeeds gearcase ; ordrng 1 W10811956 (drum assy)

Near Brooks Rd, Cleveland, OH 44105
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDFE104DBL5 Unit not responding to touch. Removed panel and disconnected membrane. Plugged in and closed door. Drain pumped turned on. Office to order console.; ordrng 1 W11105845 (console)

Near Stonesthrow Dr, Berea, OH 44017
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5000DW0 "Found wash-plate stripped, also gear case not fully engaging in spin, leaking on to drive assembly components. Office to order gear case, drive pulley kit, actuator, and belt.; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10771760 (gearcase) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"

Near Harmony Ln, Brooklyn, OH 44144
Paul P.

Paul P.

WASHER AMANA ALW880QAW "Seal on transmission just starting to go out. Customer does not want to do further repairs at this time, transmission and seal kit too costly to repair (and not showing up as available)."

Near Thoreau Dr, Parma, OH 44129
Paul P.

Paul P.

DISHWASHER KITCHENAID KUDS30IXBT6 Found inner door insulation had slipped down on the right side and was sitting partially in to tub. Removed panel and situated insulation properly. Dishwasher now operating properly. Set down mitigation mat.

Near W Sprague Rd, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Found freezer setting up, freezer at -15. Water line to ice maker had a thin coat of ice. Adjusted setting to 4. Cleaned up frost, ice maker filled normally. Set down mitigation mat."

Near Orchard Ave, Brooklyn, OH 44144
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE525S0HV0 "Part that was received this time was stainless, not black stainless. Office to order black stainless front panel.; ordrng 1 W11247684 (FRONT DOOR PANE W/GLASS)"

Near Rosebelle Ave, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW0 Replaced hub and wash plate. Ran calibration and tested ok.

Near Oakwood Cir, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4815EW2 Door was difficult to close. Dusted door catch. All tested ok.

Near Rose Rd, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Replaced console and main control. Ran a service test and a recalibration cycle. Both passed. Unit is plugged into a regular receptacle now but sump pump is on the same circuit. Unit op test good at this time Took core for return

Near Brakeman Rd, Painesville, OH 44077
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDG7749AWM2 Found debri in where chopper blade sits causing lower than normal water pressure. Removed covers and debri and retested.

Near Buckingham Pl, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW1 Found drain pump faulty. Removed water from tub and replaced drain pump. Tested. Op test good ; used 1 W10876600 (PUMP-WATER) from stock

Near Fruitland Ave, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR GE ZIS480NXB New part is longer than the original and does not fit in the space needed. Called techline no help they state have to go thru parts department for resolution. Called SM he is calling GE parts to find a resolution—— installed original back into place. Parts department to call customer when we figure it out ; saved tckt

Near Oakmont Way, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Steamed unit out, replaced thermostat, checked drain tube. Op test ok."

Near Wedgewood Ln, Strongsville, OH 44149
Corey L.

Corey L.

RANGE WHIRLPOOL WFE510SOHB "Customer complaint of a heating problem, both broil and bake elements heating, all four stove top burners are heating, started bake cycle at 350, preheated for 25 min, canceled, ran diagnostics, no errors, cavity temp was 226, let element cycle off and back on, unit is operating as designed"

Near Northcliff Ave, Brooklyn, OH 44144
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KHMS2056SSS1 "Installed rear relay board, op test no good, removed rear board, front relay board is the only other possible interference failure, ordering front relay board since cheaper than others, ; ordrng 1 WP8206488 (CNTRL 118.97)"

Near Rockside Rd, Seven Hills, OH 44131
Robert A.

Robert A.

RANGE FRIGIDAIRE PLGF389ACA "Found bake ignitor, pulling 1.3amps, needs ignitor, replaced, op test ng, ignitor recieving 120vac, replaced again, op test ok; used 1 12400035 (IGNITER5299), 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Rider Rd, Burton, OH 44021
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Checked drain pump, nothing blocking it. Ran drain, came on. Op test ok."

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

MICROWAVE WHIRLPOOL KHMS2056SSS1 See cl pvr; saved tckt

Near Rockside Rd, Seven Hills, OH 44131
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 ". Found Icemaker not making ice. Arm is stuck in up position. Found arm is binding after water fills unit , and does not drop down. Pushed arm down and Icemaker cycled and filled. called TL, Butch, did not get sr #.. advised him that arm keeps binding. Removed Icemaker from fridge. Arm is still binding. he said to try another I/m. Replaced another Icemaker from t/s, but found that arm itself is bent causing pressure inside I/m head. Straightened arm and reinstalled. Arm now dropping as it should., cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock"

Near Wickfield Ave, Warrensville Heights, OH 44122

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