We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44135
Corina B
Job Details: 06/22/2021
Replaced the lock. Ran a calibration. Started a spin cycle. Optest ok.
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, OH 44024
Joe O
Job Details: 06/22/2021
Installed sump kit and sump mold. Ran test cycle. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Joe O
Job Details: 06/22/2021
Installed drain pan and drain tube. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW-6
Near Cleveland, OH 44113
Dan H
Job Details: 06/22/2021
"Customer complaint that door will not close, confirmed, found interlock switches broken, unit need new door switches; ordrng 1 W11433682 (Interlock) and 1 W11551761 (Interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Joe O
Job Details: 06/22/2021
Installed ui. Ran test bake. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Aurora, OH 44202
Brian M
Job Details: 06/22/2021
Cc unit flooded basement Customer had washer moved out of laundry room Moved back in ran diagnostics test no leaks Ran bulky deep fill setting Basket filled no leaks Ran drain and spin no issue found at this time Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Shaker Heights, OH 44120
Brian M
Job Details: 06/22/2021
Replaced door Advised to give it 72 hours to make ice
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/22/2021
"Cc unit not working properly Found error for low flow/ over flow/ acu motor not reaching rpmsRan diagnostics test found no issues but unit will just randomly shut off Ran UI test and again unit shuts off Needs UI abs control ; ordrng 1 W11201292 (cntrl-elec) and 1 W10911043 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, OH 44139
Brian M
Job Details: 06/22/2021
Cc unit not working properly Ran test cycle no good Found all holes on spray arms to be clogged Removed and cleared debris from all arms Ran diagnostics auto test no errors and completed with no errors
We serviced a
JENN-AIR RANGE
Model JGS8850BDS
Near Beachwood, OH 44122
Jason N
Job Details: 06/22/2021
"Cc unit needs new oven ignitorConfirmed oven will not light, ignitor physically open. Replaced ignitor using customer supplied part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44128
Jason N
Job Details: 06/22/2021
"Cc unit taking too long to wash and unit shakes in spin.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Advised customer about cycle times depending on cycle chosen and cycle options turned on, possible cycle times may exceed 2 hours. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Willoughby, OH 44094
Jeff M
Job Details: 06/22/2021
Customer had two issues one was the cloudiness of the water which that eventually worked itself out. And another was a popping sound coming from the back of the machine I pulled the machine out put my ear to the back wall and the popping is coming from the evaporator as the Freon is passing through the system completely normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44135
Corina B
Job Details: 06/22/2021
Replaced the water valve and water line. Tested the valve and line. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 06/22/2021
Cust states having a home warranty.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44111
Corina B
Job Details: 06/22/2021
Replaced the outer door. Optest ok.
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 06/22/2021
Installed the new part op tested good. Water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Cleveland, OH 44143
Joe O
Job Details: 06/22/2021
"Cc: not dispensing ice, water not coldFound auger motor seized. And ice sticking together in bin. Water temps the same as refrigerator temps. Advised customer on water. Needs auger motor. Auger motor out of stock, office to reschedule; ordrng 1 W11310391 (Auger motor)"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/22/2021
Installed icemaker Ran test cycle OP Test Ok Advised to wait 72 hours to get half bin
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/22/2021
"Food was blocking vent show customer how to properly organize fridge without blocking vent,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44102
Dan H
Job Details: 06/22/2021
"Customer complaint that unit is not cooling, found evaporator frozen solid, unit needs control and thermistor, control is out of stock so not scheduling return appointment ; ordrng 1 WPW10384183 (Thermistor) and 1 W11449482 (Cntrl)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 06/22/2021
Replaced latch. Tested. Good. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS03
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/22/2021
"Installed new user interface ,op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Newbury Township, OH 44065
Brian M
Job Details: 06/22/2021
Cc unit just clicking Found relay shorted Replaced using start device from truck stock OP Test Ok ; used 1 8201786 (STARTER) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Dan H
Job Details: 06/22/2021
"Customer complaint that unit is not sensing properly, ran diagnostics found f8e1(long/no fill) error code, hot and cold valves open and have good flow, found hold and cold lines reversed, corrected, started normal wash cycle, unit filled and began washing, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near University Heights, OH 44118
Jason N
Job Details: 06/22/2021
Installed shift actuator. Ran auto cycle and calibration. Op test good.
We serviced a
KENMORE DRYER
Model 110.619231
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/22/2021
Check all fuse in the back confirm good so is the timer call bj then unit start to work as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Berea, OH 44017
David R
Job Details: 06/22/2021
Cc of noise. Recorded it. Coming from diffuser. Had one on truck, W11236851, not a t/s item. Tested, good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/22/2021
"Installed drive motor. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Huntsburg, OH 44046
Brian M
Job Details: 06/22/2021
Installed control Fan turned on OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKBT05
Near Willoughby Hills, OH 44092
Dan H
Job Details: 06/22/2021
"Installed new ice maker , op test good"
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Strongsville, OH 44149
Marie V
Job Details: 06/22/2021
Replaced all door parts. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Avon, OH 44011
Gabriel P
Job Details: 06/22/2021
"Follow all intruction of lock ring then put in to a vacuum and add refrigerant,opt test ok ; used 1 W10895757 (5/6), 1 W10896689 (5/4), 1 W10896690 (8/8), and 1 W10896709 (6/6) from stock"
We serviced a
GE WASHER
Model GFWN1100L2WW
Near Madison, OH 44057
Joe O
Job Details: 06/22/2021
Installed bellow. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Olmsted, OH 44070
Marie V
Job Details: 06/22/2021
"Cc that when you open the freezer door and close it it makes a noise. Confirmed. That noise is normal , showed cust owners manual and explain her about the normal noises on refrigerator. Also everything is set to recommended and temps are good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44111
Corina B
Job Details: 06/22/2021
"Cust showed pop, sent pic. CC that they can not dispense ice and have frost around the inside of the freezer. Verified and found that the seal on the freezer door had a gap causing warm air to flow inside the freezer and causing the frost. Steamed out gasket and applied a little Vaseline for better seal."
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAW0
Near Rocky River, OH 44116
Marie V
Job Details: 06/22/2021
"Cc that is the same issue as before. Showed cust how to clear out holes on bellow and hot to clear out the dispenser from soap residue, advise that leaving door open and dispenser open will help and that running clean washer with affresh will also help with debris on unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44102
Corina B
Job Details: 06/22/2021
CC that the unit fills and does nothing. Started a load of clothes on normal. Found the shifter out of position. Will need a new shifter. Do not have my t/s. Office to reschedule. ; ordrng 1 W10913953 (Shifter)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Marie V
Job Details: 06/22/2021
"Cc that the ice maker is not working , and that about a week ago she defrosted unit thinking that a line may be frozen it worked but is not making ice again. Took temps on freezer 9* on fresh food section is 40* 42*and on ice box is 25*. Took ice maker apart and found evap frozen. Unit will need seal kit and it will need to be defrosted. ; ordrng 1 5303918784 (Seals), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Lakewood, OH 44107
Marie V
Job Details: 06/22/2021
"Cc that when you try to turn burner off it keeps speaking. Confirmed. Unit will need switch and valve. ; ordrng 1 WB24K10086 (Harness burner box) and 1 ZGP366NR5SS (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF5353WH202
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2021
The damper control appear to be stuck I went to open the door manually with a screwdriver and the motor kicked on and open the dampener. Everything appears to be normal now
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW0
Near Conneaut, OH 44030
Jeff M
Job Details: 06/22/2021
The unit is unbalanced. The floor that the washer is sitting on has some give allowing it to appear more unbalanced than it actually is. The pet store that its sitting on the feet all the rubber is worn away so its not grabbing the floor allowing it to slide. I leveled it the best I could but its still not technically good enough.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS1
Near Cleveland, OH 44124
Jason N
Job Details: 06/21/2021
"Cc unit not cyclingCustomer stated unit will start a cycle but stop 10 minutes in. Last cycle she ran it ran normally. Ran diagnostics, found codes 6-4 for float switch open, 6-1 for low water flow and 8-1 for slow drain. Let diagnostics run in entirely. No codes at end. Started wash cycle and let cycle for 10 minutes, no issues found. Unable to duplicate cycle issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/21/2021
"Cc unit not cooling Confirmed both section reading 60 degrees. No frost pattern on evaporator. Tapped system, low side reading 18 in/hg vacuum. Unit has refrigerant leak. Unit needs sealed system repair. Parts covered 10 yr SS warranty. ; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Beachwood, OH 44122
Jason N
Job Details: 06/21/2021
"Cc unit not leveled/balancedCustomer stated unit is not able to be leveled and it tilts forward. Found left side roller missing bracket pin, found pin under unit. Reinstalled left side roller. Adjusted unit until level. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Chesterland, OH 44026
Joe O
Job Details: 06/21/2021
Installed belt. Ran quick test cycle. Op test ok
We serviced a
GE STACK W/D
Model GUD24GSSJ0WW
Near Wickliffe, OH 44092
Joe O
Job Details: 06/21/2021
"Cc: not washing, drum not spinningFound clothing wrapped around motor shaft. Speed sensor ripped off and between shifter assembly. Needs speed sensor, and pulley; ordrng 1 WH01X22786 (set screw pulley asm) and 1 WL49X20360 (kit sensor speed), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Geneva, OH 44041
Jeff M
Job Details: 06/21/2021
The seals is not The issue. The door is deformed on the left side towards the top I tried to take a picture to try to show deformity. Needs a new door no ETA; ordrng 1 W10746789 (Door)
We serviced a
GE RANGE
Model JGBP26WEW1WW
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2021
"Cc unit not baking Found igniter open Customer wants to think about it ; ordrng 1 4342528 (ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brecksville, OH 44141
Marie V
Job Details: 06/21/2021
"Cc that the door is not closing all the time that you have to shut it and when you close the bottom the freezer open up and does not close back up. Found freezer gasket not sealing and door was a little low, added a washer from T/S and steamed out gasket . Also added petroleum jelly to help stick. Op test ok; used 1 487576 () from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 06/21/2021
Corrected position of drain hose. Tested and draining properly. Op test ok
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near North Royalton, OH 44133
Marie V
Job Details: 06/21/2021
"Replace control, op test ngood. Check power coming in to UI 13VDC, put old control back in and check power 13VDC going to UI unit will need UI.brought control for return , when put unit back together it started working again, told cust it may work until we come back to replace UI; ordrng 1 WD21X23461 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Parma Heights, OH 44130
Marie V
Job Details: 06/21/2021
"Cc that the unit sometimes cooks good and sometimes burn things up, the things would look like cooked in the outside but inside still raw. Preheated unit to 350* and took temps 10 min after it preheated 363*. Unit was at 369 when ran diag. Set unit 15* lower. Advice cust if cooking something that takes less than a hour to allow unit 15 more min after preheat. And that before cooking anything try to test the oven first with some cookies, op test ok"
We serviced a
GE REFRIGERATOR
Model GTS16GSHBRSS
Near Beachwood, OH 44122
Jason N
Job Details: 06/21/2021
"Cc unit not cooling properly. Found ice buildup in freezer section, no airflow to ff section. Evaporator fan not running, checked power in to fane motor, good at 119v. Unit needs evap fan motor. ; ordrng 1 WR60X23584 (Evaporator fan motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/21/2021
Installed freezer door. Tested all dispense functions. Water and ice dispense test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Jeff M
Job Details: 06/21/2021
Installed the new part op tested good.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44108
Dan H
Job Details: 06/21/2021
"Customer complaint that water is not draining, ran diagnostics no error codes found, unit spins and drains, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Dan H
Job Details: 06/21/2021
"Installed new control and user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/21/2021
"Installed new control and evaporator fan motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44104
Dan H
Job Details: 06/21/2021
"Customer complaint of frost build up in freezer section, confirmed, found freezer section door not closing properly, the bottom of the door was hitting the freezer floor, adjusted door washers, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 06/21/2021
"Called techline, new control board is not working, not hearing relays click over. New control is not working. Went through breakdown of parts. Tested every component. 120 is being sent out but not going through to motor. Suggested replaced wiring harness and belt switch. File number 7731053338; ordrng 1 W11164044 (Main harness) and 1 W10847984 (Belt switch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma Heights, OH 44130
David R
Job Details: 06/21/2021
Cc unit not cleaning clothes. Found shifter error. Found shifter out of spot from Cam. Replaced with another from t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
David R
Job Details: 06/21/2021
"Cc of noise. Showed video, something banging around. Took out basket, found change at bottom of tub and found drain filter not seated correctly. Corrected and removed change. Tested. Good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TEXHW01
Near Cleveland, OH 44105
Dan H
Job Details: 06/21/2021
"Customer complaint that unit is leaking, no leaks found"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/21/2021
"Customer complaint that basket fell down, suspension is good, found tub filled and sitting on capacitor causing it to appear that basket is leaning, capacitor mount is broken and capacitor is crushed, unit needs new capacitor ; ordrng 1 W11158830 (Cap)"
We serviced a
GE REFRIGERATOR
Model TFF24RCB
Near South Euclid, OH 44121
Dan H
Job Details: 06/21/2021
"Customer complaint that unit is not cooling properly, fresh food temperature at 69 degrees, freezer section temperature at 22 degrees, found evaporator frozen solid, heater and thermostat are good , unit needs new defrost timer; ordrng 1 WR9X482 (Def Tim), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Brecksville, OH 44141
David R
Job Details: 06/21/2021
"Replaced the cooktop. Tested, good. Op test Ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WEP02
Near Brecksville, OH 44141
David R
Job Details: 06/21/2021
"Found shaft on motor is ceased and rusted out. Will not release from motor. In order to take out motor, shaft has to come out first. Tired hot water and other methods to get out. Not working, will need new door W10318312 door is NLA. Would also need ice door motor WPW10184813. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44144
Corina B
Job Details: 06/21/2021
CC that the ff door is hard to open. Confirmed and explained to customer that it is normal for this type of unit to stick like that because of the air from the freezer circulating up and making a suction on seal. Leveled unit for customer to keep door from swinging open. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near South Euclid, OH 44121
Dan H
Job Details: 06/21/2021
"Customer complaint of condensation in fresh food section , doors are sealing, no condensation found, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Gates Mills, OH 44040
Jason N
Job Details: 06/21/2021
"Cc unit not coolingCustomer stated a few weeks ago the temps in the unit started to be noticeably warmer. Unit is now not cooling. Checked pressures on unit, low side in 20 in/hg vacuum. Checked for fresh uv dye on connections using uv light, did not find any. Pressurized system to 150 psi with nitrogen, used soap on all connections. Did not see any bubbles or hear any leakage. Could not find a leak, called wp techline, Adrian, unit designated as non repairable. Advise customer WP will contact customer"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Chardon, OH 44024
Dan H
Job Details: 06/21/2021
"Customer complaint that oven is not working, found element broken, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Lakewood, OH 44107
Corina B
Job Details: 06/21/2021
"CC that the unit has f9e1 on the ui. Confirmed. Ran diag would not go into test mode. Close lid. Checked the latch, clear. Will need a new ui, control, harness, shifter and latch. Office to reschedule with customer. ; ordrng 1 W11032875 (Lid lock) and 1 W11112920 (Ui) and 1 W11479882 (Control) and 1 W11259498 (Drain pump) and 1 W11398781 (Shifter) and 1 W11405458 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Euclid, OH 44132
Joe O
Job Details: 06/21/2021
Cc: not making iceFound ice maker turned off. Turned ice maker on. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2021
"Cc unit not cooling again Found front control showing cooling off can not get unit to turn back on But fans and compressor still running Needs UI ; ordrng 1 W11130216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Brian M
Job Details: 06/21/2021
Cc unit giving error f6e1 Found temp sensor out of range Replaced temp sensor Ran test bake to 400 and broil to 500 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/21/2021
"Cc unit buzzing and seemed to come from control, area Ran service test on all moving parts Could not duplicate a noise at this time Advised to watch and possibly record noise of it returns"
We serviced a
GE DISHWASHER
Model GDT226SSL0SS
Near Cleveland, OH 44115
Corina B
Job Details: 06/21/2021
Replaced the dispenser. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 06/21/2021
Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2021
motor has failed needs a new sump motor estimate only; ordrng 1 154853801 (Pump) and 1 S
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ5
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2021
Installed the new part op tested good. Main control
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2021
Counter balance came off and reinstalled it with nuts on the bottom of the bolts
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Painesville, OH 44077
Jeff M
Job Details: 06/21/2021
The unit had a suds code I cleared the code ran a load calibration the unit tested good
We serviced a
KENMORE DRYER
Model 110.973501
Near Willowick, OH 44095
Joe O
Job Details: 06/21/2021
"Cc: not heating, timer not functioning to shut offRan test cycle. Found thermal fuse open. Rotating timer is shutting unit off. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. Op test ok; used 1 3392519 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/21/2021
"Cc unit coding f8e4 and will not respondCustomer stated the error code came up twice in the past few weeks, then went away and unit started working again. Ran diagnostics, found code f8e4 for overfill. Found unit tilting excessively forward. Corrected install so unit is even with cabinet. Ran wash test, checked for any leakage into drip tray. None found, op test good."
We serviced a
MAYTAG DISHWASHER
Model MDP8989SHZ0
Near Madison, OH 44057
Jeff M
Job Details: 06/21/2021
Customers complaint is the unit is not draining upon my arrival I close the door to the dishwasher after hitting cancel. The unit tested fine I was not able to duplicate an Issue
We serviced a
AMANA REFRIGERATOR
Model ABB222ZDEW
Near Mentor, OH 44060
Joe O
Job Details: 06/21/2021
"Cc: not cooling, gasket tornFound temps at 80 degrees in both compartments. Compressor not running. Overload clicking. Both ff gasket and freezer gasket torn. Pulled unit. Found leaking from water valve. Hooked up compressor tester. Compressor just humming. Needs compressor, drier, water valve, ff gasket, and freezer gasketCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor) and 1 WP67003753 (valve-inlt) and 1 W10443313 (gasket-fip) and 1 W10443315 (gasket-fip) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Joe O
Job Details: 06/21/2021
Installed fill tube. Tested. Cycled ice maker. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, OH 44121
Corina B
Job Details: 06/21/2021
CC that the unit is leaking. Confirmed. Found the inner door bowing. Will need a new door.; ordrng 1 W11467648 (Inner door) and 1 WPW10254545 (Gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/21/2021
"Only the control was ordered. Will need a ui. ; ordrng 1 W10803367 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/21/2021
Cc not agitating Found shifter to have popped off actuator Replaced actuator OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF2
Near Cleveland, OH 44105
Corina B
Job Details: 06/21/2021
Replaced the fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/21/2021
Cc that unit will turn on and off. Verified and unit was working as should but by it being a intermittent issue will order ui and main control. Ff 45-50* Fz 15-20*. Was set at the cold setting. Ran diag thermistor passed. The fans and compressor as turning on. Office to reschedule main control out of stock.; ordrng 1 W11518204 (Ui) and 1 W11196400 (Main control)
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Parma, OH 44134
Corina B
Job Details: 06/21/2021
"Replaced the glass, trim and screws. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, OH 44090
David R
Job Details: 06/21/2021
Cc unit making noises. Ran different cycles for about 15-20 mins each. No noise in either cycles. Drain sounds good. No noises as of today. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Brook Park, OH 44142
Corina B
Job Details: 06/21/2021
Replaced the cooktop and burners. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Cleveland, OH 44130
Marie V
Job Details: 06/21/2021
"Cc that when the unit is filling and it stops makes a Big Bang noise. They had a plumber install shock absorbers on the water line, unit still makes the same noise when filling. Check water valve screen the are both a little clogged up, advise cust that it need to be replaced but is not 100% sure that it will stop the bang noise on the pipes. It may help. Cust want to continue with repair. ; ordrng 1 WPW10247306 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Marie V
Job Details: 06/21/2021
"Cc that the unit does not heat and times does not advance. Check power. From L1 to N 122V from L2 to N 122V and from L1 to L2 0V. Will need electrician , everything else tested good. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/21/2021
"Found blower housing fuse open replace from t/s one of my new one was damaged customer only paying for one, opt test ok ; used 1 WP3392519 (Fuse) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44135
Marie V
Job Details: 06/21/2021
"Cc that she was washing 2 rugs and that the unit was going everywhere and it was also out of the cement block that they have unit sitting on. Ran diag no error codes. Put some towels on unit and got them wet, agitated and drain and spin. Op test ok. Advice cust that the unit had an off balance load, explain how to take care of it and that 1-2 tablets should be use per load and 6-7 bath towels = a full load."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, OH 44107
Marie V
Job Details: 06/21/2021
"Cc that the unit still freezing food. Took temps 44* and 42* on fresh food section and 0* on freezer. Cust has unit set to 41, she said that when is set to recommended it freezes everything on fresh food section. Ordering diffuser because is loud and thermistor. Called whirlpool tech line spoke with Bruce. He told me that if you look it up from model the thermistor was metal then yes they are changing those to metal, also that changing freezer temp to less cold will also help cycle the compressor and it will also help.; ordrng 1 W10316760 (Thermistor) and 1 W11164593 (Diffuser)"