Local Reviews
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Jeff M.
MAYTAG REFRIGERATOR MFF2558KEW The condensers were completely covered in dust compressor is drawing a little over an amp and the heating circuit tested good. Clean the condenser unit should test good within 24 hours; Job Cmpltd,
Jeff M.
KITCHENAID RANGE KEBS209BSS01 Installed new part unit op tested good ; Job Cmpltd,
Corey L.
WFW72HEDW0 Maytag Washer Customer complaint unit is not working, ran diagnostics found f9e1 long drain, f5e4 door not opened between cycles, f5e2 door lock error, f8e3 overflow condition, found striker loose, tightened striker, found drain screen trap caked with a hard substance closing holes on filter not allowing unit to drain, cleared debris, ran automatic test cycle, unit completed test cycle, op test good
Jeff M.
WHIRLPOOL REFRIGERATOR ED5FVGXWS07 The drain was plugged with gunk I clean the drain steamed out the freezer unit tested good; Job Cmpltd,
Macaulay G.
NTW4516FW1 AMANA WASHER Tested washer, found error codes for no fill long fill. Ran through test and calibration cycles, water pressure is good, still has issues; ordrng 1 W11124710 (CONTROL)
Arthur V.
MAYTAG DISHWASHER MDB7749SBM0 Replaced console. (User interface)Op test good. Unit cycled ; Job Cmpltd,
Chad P.
MVWB955FC1 MAYTAG WASHER Found basket bound up. Corrected and ran normal wash. Op test ok. ; Job Cmpltd
Corina B.
WOC54EC7AS00 Whirlpool Microwave Replaced the mag, inverter, main control. Optest ng. Started unit f1e5 came up. Will stay at 8 sec and throw the error code. check the power supply at the control 120volts then at the inverter 120volts. Will need to replace the mag and inverter. Called SM to order parts. ; ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron),
Brian M.
WDTA50SAHZ0 Whirlpool Dishwasher Installed pump motor Ran test cycle OP TEST OK
Brian B.
WRF989SDAE00 WHIRLPOOL REFRIGERATOR Placed valve in home position. Removed Freon , Replaced parts, pulled vac to 30”, held, recharge 5.5 oz Freon. Monitored, op test ok.; Job Cmpltd
Jeff M.
MAYTAG REFRIGERATOR MFX2570AEB The unit had ice jamming the ice maker unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW7800XL0 nstall the new door unit tested good; job compltd
Arthur V.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found fill tube frozen due to water shut off to fridge. Opened water valve. Steamed out fill tube. Cycled icemaker. Unit cycled and filled. Op test good ; Job Cmpltd,
Jeff M.
MAYTAG DISHWASHER MDB7749SBM0 The ui is not responding correctly ; ordrng 1 W10811169 (UI), schdld next appmnt for 7/11 WED 8-12,
Arthur V.
MAYTAG REFRIGERATOR MBR2258XES1 Installed drain tube kit. Cleared ice in freezer Op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
Robert A.
WHIRLPOOL RANGE SF362LXSS0 Inspected unit, burnt food on bottom of oven, checked burners, bright blue flames from burners, good, oven needs cleaned, op test ok; 1159055924, Job Cmpltd,
Brian M.
WRF736SDAM13 Whirlpool Refrigerator Install evap fan kit OP TEST OK
Robert A.
WHIRLPOOL REFRIGERATOR GS6NBEXRL00 Cc not disp ice, auger motor not running, Found no power from c/b, ohmed motor, ng, needs auger motor and controlCust to let us know; ordrng 1 WP2252130 (AUGER151.51) and 1 WP2303843 (C/B225.79), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Brian M.
MQU2057AEW Whirlpool Freezer Found gap In gasket Steamed gasketOP TEST OK
Corey L.
596.76529500 Kenmore Refrigerator Customer complaint buttons do not work on display and fridge is stuck on 46 degrees in the refrigerator section, confirmed temp was 41 in ff section, confirmed buttons not responding, removed control and checked for loose connections, put control back together and buttons now responding to all selections, op test good;
Robert A.
MAYTAG WASHER MVWB865GW0 Found no response from ui, control receiving 120vac, reset connections, ng, disconnected each load, ng , needs ui and control; ordrng 1 W11135391 (COMSOLE) and 1 W11162440 (CONTROL), schdld next appmnt for 7/11 WED !,
Chad P.
WMH31017AD4 WHIRLPOOL HOOD Found interlocks failing. Replaced. Ran unit with load. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Macaulay G.
WRF989SDAM00 WHIRLPOOL REFRIGERATOR Installed compressor and evaporator. Filter drier sent with compressor and one from truck stock were damaged, so used 2 FILTER DRIERS FROM TRUCK STOCK. Charged unit to 5.5 oz. factory charge. Unit is operating properly.; used 2 WPW10143759 (DRIER)
Chad P.
KDFE104DSS5 WHIRLPOOL DISHWASHER Found sump housing cracked and upper rails sticking. Needs both replaced. Ran entitlement. ; ordrng 1 W11048934 (RAIL) and 1 W11048936 (RAIL) and 1 W11085683 (SUMP)
Brian M.
FRT21HS8KS3 Frigidaire Refrigerator Installed gaskets OP TEST OK
Corey L.
KDPM354GPS0 Kitchenaid Dishwasher Customer complaint dishwasher does not wash, started normal wash cycle, unit filled, when float switch was engaged wash motor was just humming, wash motor failed, ordering wash motor and sump assembly ; ordrng 1 W10805015 (pump&motor)
Chad P.
JFC2290VEM7 JENN-AIR REFRIGERATOR Cleared ice and frost. Ran forced defrost. Found large gap in left ff door seal. Conformed gaskets. All are sealing now. Advised to use as normal and monitor.
Brian M.
WTW5000DW Whirlpool Washer
Corina B.
WED4815EW1 Whirlpool Dryer CC that the unit is taking to long to dry. Checked outside vent, no air flow. Advised cust to clean vent out. Unit is cycling as designed. Optest ok.
Robert A.
MAYTAG WASHER MVWB865GW0 Found no response from ui, control receiving 120vac, reset connections, ng, disconnected each load, ng , needs ui and control; ordrng 1 W11135391 (COMSOLE) and 1 W11162440 (CONTROL), schdld next appmnt for 7/1 Wed
Macaulay G.
WTW8800YC1 WHIRLPOOL WASHER Found leak by top of drum. Sealed drum trim with waterproof silicone. Washer working properly now
Macaulay G.
MC0165UW MAGIC CHEF MICROWAVE Replaced thermostats in microwave. Tested microwave, working properly.; Job Cmpltd
Corey L.
KSF26C7XYY00 Ktichenaid Refrigerator Customer complaint of freezer cooling then losing temp, temps were 30 in frz and ff was 38, frost pattern on ff evap was great, only like 20% frost on frz evap, no die anywhere on process, evap ff or frz, filter dryer, or 3 way valve, pressures were 14” vacuum on low side and 105 psi on the high side, added roughly 2oz of refrigerant, frost pattern did not improve, pressures stayed the same, wpl deemed fridge unrepairable;
Brian M.
WRX988SIBM03 Whirlpool Refrigerator Cc of lights flickering and freezer defrosting Ff 37 frz 7 Operating at normal temps OP TEST OK Could not duplicate an issue ;
Corina B.
KBFO42FTX03 Kitchenaid Refrigerator CC that there is frost in the fz and water is leaking. Found the drain hole is blocked with ice. Door gasket is good. Cust does not want to repair at this time;
Jeff M.
MAYTAG WASHER MVWX655DW Installed new part unit op tested good ; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER MVWB835DW3 Replaced console and main control. Op test good. Took core for return advised customer unit should not be on a GFI receptacle ; Job Cmpltd,
Chad P.
WMH32517AW0 WHIRLPOOL MICROWAVE Found unit arched around the hangers. Needs hangers removed and painted. ; ordrng 1 350930 (spray,white)
Chad P.
GGW9250PW3 WHIRLPOOL DRYER Found coils sticking. Replaced coils and ran timed dry. Op test ok.
Chad P.
WRF736SDAM13 WHIRLPOOL REFRIGERATOR Found small amount of frost and ice on LH side of freezer gasket. Ran a forced defrost. Cleared ice and conformed gasket. Op test ok. ; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWX655DW Installed new part unit op tested good ; Job Cmpltd,
Brian B.
KRFC704FPS00 KITCHENAID REFRIGERATOR Removed right door, shelves and crispers. Replaced evap cover with harness. Tested dispenser. Op test ok.; Job Cmpltd
Brian B.
GI7FVCXXY00 WHIRLPOOL REFRIGERATOR Replaced listed parts. Ran diag. Found ice box fan not running. Ran diag, step 23, ice box fan. 14v dc to fan motor. Will also need new fan . Office to order parts. ; ordrng 1 WPW10276647 (FAN MOTOR)
Brian M.
WRX988SIBM03 Whirlpool Refrigerator Installed control board OP TEST OK ; Job Cmpltd,
Jeff M.
FRIGIDAIRE DISHWASHER LGBD2431LF0A The unit was leaking form the water valve sump seal and wash motor. EST only ; ordrng 1 154246801 (gasket,sump) and 1 154844301 (motor & pump assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Arthur V.
MAYTAG REFRIGERATOR WRF535SWHV00 Installed new harness with thermister. Op test good. ; Job Cmpltd,
Brian M.
WDF520PADW3 Whirlpool Dishwasher
Brian M.
KSRV22FVSS04 Kitchenaid Refrigerator Cc of grinding noise Ff37 frz 8Unplugged unit, plugged unit back in waited and listened Could not duplicate a grinding noise If noise happens to return please Pre ID a freezer evap fan motor
Brian M.
WRX735SDHZ00 Whirlpool Refrigerator Cc that units door handle is falling off Found freezer door handle not properly installed Removed handles tightened set screws and then installed handle OP TEST OK
Robert A.
TAPPAN DISHWASHER 611124 Checked over unit, leaking from door, needs door seal and bottom seal, parts nlaCust to replace; ordrng 1 154185301 (SEAL 1668 NLA) and 1 5300809611 (DOOR GASKET2778), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Brian M.
KDTE404DSS0 Kitchenaid Dishwasher Installed vent Ran test cycle and ran diagnostics test OP TEST OK
Corina B.
Whirlpool Wall Oven CC that the control is blank and F2e6 comes up. F2e6 CANCEL key drive line open. Checked the connections, good. Will need a control. Called SM to order part. ; ordrng 1 WP8300427 (panl-cntrl),
Robert A.
WHIRLPOOL REFRIGERATOR ET0MSRXTB02 Checked temps, good, comp and fans running, unit working as designed Note unit is in garage in non air conditioned space, may not work correctly over 85deg or under 50; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW4816FW2 I plugged the unit in and the control is dead. The unit is getting 120 the unit needs a new control ; ordrng 1 W11170319 (CONTROL ), schdld next appmnt for 7/11 WED !,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SMBM The unit went into a defrost after it did came out of the frost cycle unit did not make any abnormal noises unit tested good; Job Cmpltd,
Brian M.
GBSC0HBXFRCC GE Refrigerator Cc that fridge not cold freezer is freezing Ff 45 frz 9 Found frost ice build up on evap Could not get a good reading on defrost thermostat Needs defrost thermostat replaced ; ordrng 1 WR50X10090 (defrost thermostat)
Corina B.
KUDE48FXSS1 Kitchenaid Dishwasher CC that the top rack will not pull out. Found the adjuster is broken. Replaced the adjuster from extra t/s. Optest ok. Will need a clip. Cust can install ; ordrng 1 WPW10250160 (clip 28.40), used 2 WPW10195839 (ADJUSTER 3127), 1 WPW10195840 (POSITIONER 2863), and 1 WPW10546503 (ADJUSTER 2716)
Arthur V.
WHIRLPOOL OTR MICROWAVE WMH31017FB0 Found loose connection at fan harness. Reconnected. Op test good ; Job Cmpltd,
Robert A.
KITCHENAID COOKTOP GAS KGCC506RBL07 Cust states that water was spilled on burner, now that it is dry unit is working, checked unit, cleaned burner, op test ok; Job Cmpltd,
Brian M.
KITCHENAID WALL OVEN KODE507EWH02 , Cc that unit won’t start, and unit is not in English Found error f9e0, and temps not in Fahrenheit Tech sheets says to power cycle unit Power cycled unit verify error code Ran test bake to 350 held for 10min OP TEST OK ; Job Cmpltd, O
Brian M.
KITCHENAID WALL OVEN KODE507EWH02 Cc that unit won’t start, and unit is not in English Found error f9e0, and temps not in Fahrenheit Tech sheets says to power cycle unit Power cycled unit verify error code Ran test bake to 350 held for 10min OP TEST OK ; Job Cmpltd,
Brian M.
MAYTAG DISHWASHER MDB7749AWW2 Cc that unit will not start Found UI not responding all the timeHeavy and light wash will work but normal is hard to select and start is hard to select UI board needs replaced ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 7/9 MON !,
Brian M.
WHIRLPOOL RANGE ACS4250AW Estimate for parts and labor ; ordrng 1 WP77001094 (element- b), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Chad P.
WDT720PADM0 WHIRLPOOL DISHWASHER Found the white cover on the pump housing was not secured and backed off wire connector. Corrected pump. Op test ok. ; Job Cmpltd
Brian B.
FFHS2611PFCA FRIGIDAIRE REFRIGERATOR CC that freezer door not sealing and leaking water. Found frost covering entire freezer. Emptied freezer and used steamer to clear frost and plugged drain. Also, air shafts clogged with ice. Cleared with steamer. new gaskets are not sealing. Used steamer to reform gaskets. Airflow now correct, doors are sealing, op test ok.. ; Job Cmpltd
Brian M.
FRIGIDAIRE RANGE PLGFZ390ECB Cc that unit will not heat. Found Top burners working ,and broiler working Ran bake test no good Found bake igniter open ; ordrng 1 12400035 (igniter,oven), Cllctd $142.94 Check # 186, schdld next appmnt forMon
Brian M.
GE REFRIGERATOR ZFSB23DNDSS Cc of water leaking Found water leaking from right rear (water valve ) Found water line from Ice maker cracked in half I do not have enough length to have line clipped Needs water line replaced Spoke to SM said not to collect yet ; ordrng 1 WR17X11625 (tube plastic), schdld next appmnt for 7/9 MON !,
Brian M.
MAYTAG REFRIGERATOR MSS26C6MFZ00 Cc showed pop Cc of noise Found diffuser to be making grinding whining noise Needs diffuser replaced ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 7/11 WED !,
Brian M.
WHIRLPOOL REFRIGERATOR WRT311FZDT01 Cc of frost build up in freezer and water dripping in fridge Found frost build up in freezer and water all over fridge shelf Found gaps in body of fridge and air leaking in Also needs fan blade kit ; ordrng 1 W10916494 (blade-fan), schdld next appmnt for 7/10 TUE !,
Brian M.
WHIRLPOOL WALL OVEN RDB305PVB02 Cc that unit ui not showing anything Power cycled unit Found control getting power but not working Needs control board Board is no longer available can not be ordered ; ordrng 1 W10244191 (cntrl-elec), saved tckt
Brian M.
WHIRLPOOL REFRIGERATOR , Cc of no cool Ff 40 Fr 9Forced into defrost No amp draw Needs thermostat and control replaced Also evap fan making a ton of noise ; ordrng 1 W11024089 (motor-evap) and 1 WP67003426 (thermostat) and 1 WPW10503278 (refer elect cont brd), schdld next appmnt for 7/10
Brian M.
GE REFRIGERATOR Cc that unit was dripping water and red glow in back of freezer Customer had fridge unplugged Explained what he seen was the freezer in a defrost and it’s normal Plugged unit back in frost pattern returned OP TEST OK ; Job Cmpltd,
Brian M.
WHIRLPOOL WASHER WTW5790ST2 Cc that unit will not spin Found motor running and clutch spinning but gearcase not engaging Needs gearcase Customer does not want to repair Customer paid svc 96.25; job compltd
Brian M.
WHIRLPOOL DRYER WHD5090GW0 Cc that unit sounds like water dripping Called whirlpool tech line , states sound is normal, just the way it’s echoing Rich Sr# 7722373035; Job Cmpltd,
Brian M.
WHIRLPOOL REFRIGERATOR WRF757SDEM01 Cc of water leaking in fridge Pulled deli drawer found ice built up on rear cover of evap Followed service pointer W11092686CThermistor was operating normal Cleared ice and relocated thermistor OP TEST OK ; , Job Cmpltd,
Brian M.
WHIRLPOOL DRYER ELE WED9150WW0 Cc of scrapping noise Found lid bent in and rubbing the drum Popped lid back into place OP TEST OK ;
Brian M.
KITCHENAID DISHWASHER KDFE104DWH5 Customer showed pop Left hand rack only needed Installed racks OP TEST OK Right hand track not needed ; Job Cmpltd,
Gabriel P.
WHIRLPOOL REFRIGERATOR WRF989SDAB00 Cc that freezer is not keeping temp, and loud noise Ff 34 frz 12 Not hearing any out of normal noises Unit is operating at normal temps Food and ice are frozen ; job compltd
Brian M.
KENMORE DISHWASHER 665.13552K700 Installed valve OP TEST OK ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
Arthur V.
ge WASHER GTW485ASJ3WS , Installed new lock strike. Ran software update per directions. Unit passed the update. Ran a drain and spin cycle unit ; Job Cmpltd,
Arthur V.
CROSLEY DRYER CED126SDW1 Est = 89.95 sc. 86.00labor. 41.15 parts total est =231.75. Parts needed are 1-279816. No funds at this time. Cust to call for re appointment after he can gather funds ; JOB COMPLT
Arthur V.
MAYTAG RANGE MER8700DH1 Replaced control. Op test good unit oven heating now. ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF535SMB00 Replaced icemaker. Unit cycled and filled. Op test good ; Job Cmpltd,
Gail V.
WHIRLPOOL REFRIGERATOR WRF535SMB00 Replaced icemaker. Unit cycled and filled. Op test good ; Job Cmpltd,
Corey L.
WDT730PAHZ0 WHIRLPOOL DISHWASHER Customer complaint wash motor not working, ran diagnostics found f4e3 wash motor fault, triac fuses are good, unit needs new wash motor & sump assembly: ordrng 1 W11085683 (pump&motor)
Chad P.
KFIS29PBMS00 KITCHENAID REFRIGERATOR Found freezer not defrosting. Ran service test mode on bimetal. Showing open. Reset power to unit. No change. Will need harness assy replaced as ice has gotten into fan motor. Will require to be defrosted on return
Macaulay G.
MVWC565FW1 MAYTAG WASHER Found clog in drain line. Cleared clog. Also found that house drain needs cleared and advised to run pvc for drain line to drain in floor.; Job Cmpltd
Arthur V.
GE REFRIGERATOR GSS25KSWASS Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Arthur V.
KITCHENAID REFRIGERATOR KSRX25FNWH01 Found unit ice maker in mid harvest. Needs ice maker. Please do not move up Only day Customer is available ; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/13 FRI 12-5,
Arthur V.
AMANA RANGE AGR6603SFW1 Replaced burner head on left front burner. Op test no good Advised customer to slowly turn knob to ignite burner. Burner still lighting erratically needs cap kit ; ordrng 1 W10881749 (cap-burner), schdld next appmnt for 7/10 TUE 8-12,
Robert A.
MAYTAG RANGE CRE9600CCM Installed rt rear switch, op testIng, sensor on element , needs element; ordrng 1 W10823704 (ELEMENT. RR), schdld next appmnt for 7/10 TUE
Robert A.
MAYTAG REFRIGERATOR MFI2665XEM8 Plugged in unit, tapped lowside, running 40psi, needs comp kit; ordrng 1 WPW10507886 (COMP KIT), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Cllctd $96.02 Check # 1747, schdld next appmnt for 7/10 TUE ! [***],
Robert A.
FRIGIDAIRE WASHER FAFW3001LW2 Found water in unit, ran drain and spin, unit drained went to no spin and shut off, ran diagnostics, e43, ran test 8, needs cotrolPlease quote and bill out; ordrng 1 137006085 (CONTROL138.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/10 TUE ! [**],
Robert A.
KITCHENAID REFRIGERATOR KSRG25FKSS15 Found i/m stuck in 6oclock position, replaced i/m, cycled, op test ok Note allow 24hrs for ice; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDFE304DBL0 , Ran diognostics, no codes, watched cycle, water temp 70 deg, need to run hot water in sink before starting unit, good water circulation, no codes at end of cycle, no rinse aid in unit, suggest using rinse aid, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB835DC2 Installed console and control, ran test 51, op test ok; Job Cmpltd,
Macaulay G.
WZF34X18DW01 WHIRLPOOL FREEZER Found compressor contaminated,not starting; ordrng 1 W11174634 (COMPRESSOR) and 1 WPW10143759 (dryer)
Corina B.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR CC that it is not dispensing any ice and the top of the doors are rubbing. Found a pinched wire to the auger motor and leveled the doors. Optest ok. ; Job Cmpltd
Macaulay G.
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR Replaced user interface. Refrigerator is operating properly.; Job Cmpltd
Corina B.
WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Replaced the housing and water lines. Found the kick plate, screws to hold the doors and screws for the back cover are missing. Called SM to order parts ; ordrng 1 W10904634 (COVER) and 1 W11162038 (GRILL) and 4 WPW10141645 (screw)s and 4 WPW10308751 (screw)
Corina B.
WGD4815EW WHIRLPOOL DRYER CC that the unit does not get hot. Checked the fuses, good. Plugged unit in checked the ignitor turns on and the coils are working. Working as designed. Optest ok. ; Job Cmpltd
Corina B.
FGF348KMB FRIGIDIARE RANGE CC that the oven control caught on fire. Found the control and the wires are burnt. Will need a new control, wires and overlay. Called SM to order parts. ; ordrng 1 316220009 (knob) and 1 316220729 (OVERLAY) and 1 316455410 (clock/timer) and 1 316580602 (harness)
Corina B.
MVWC565FW0 MAYTAG WASHER Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
Corina B.
LGHT2137NF6 FRIGIDIARE REFRIGERATOR Replaced the ice maker. Optest ok
Corey L.
MFC2062FEZ00 MAYTAG REFRIGERATOR Customer complaint ice not being made, cycled ice maker, ice maker is working properly, found ice build up under the bottom rack of the freezer drawer not allowing door to close completely, found freezer door frame is wavy and not allowing a 100% seal caused the the ice build up, unit needs a new door
Corey L.
PFCS1RKZASS GE REFRIGERATOR Installed main board first, main board was the culprit, evap has a good frost pattern starting, op test good
Corey L.
MEDX655DW1 MAYTAG DRYER Customer complaint dryer not heating, confirmed no heat on timed dry cycle, found thermostat open, unit needs thermostat, replaced vent with customer supplied semi-solid vent, also found cage at vent exit outside is clogged but is caulked in place and cannot be removed, advised customer to have the cage accessible and that it needs to be clear; ordrng 1 WP8318268 (thrmst-fix)
Macaulay G.
KRFF302ESS01 KITCHENAID REFRIGERATOR Found door not sealing properly. Office to order SS freezer door and gasket.; ordrng 1 12977877SQ (dor-fip ss) and 1 W10443316 (gasket-fip)
Macaulay G.
KSCS25FVSS03 WHIRLPOOL REFRIGERATOR Replaced electronic control. Still has same issue. Ordering auger motor; ordrng 1 WP2252130 (motor)
Macaulay G.
JJW9630AAB JENN-AIR WALL OVEN Replaced oven temp sensor. All tested ok.
Chad P.
MEDC215EW1 MAYTAG DRYER Advised on timer placement. Adjusted striker for door catch. Op test ok. ; Job Cmpltd
Chad P.
JFC2290VEM4 JENN-AIR REFRIGERATOR Cycled I.m. On and off and it ejected ice and called for water. Advised on replacing the filter. Leveled out door for Cust as feet were not put back down. Advised on applying food grade silicone on freezer door rails. Op test ok. If there are still issues with ice maker after filter replacement please contact us back for service. ; Job Cmpltd
Chad P.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Found mullion sweating. Turned on and checks for power to it. Found not plugged in. Has power. Plugged in. Op test ok. ; Job Cmpltd
Chad P.
WED8500DC0 WHRILPOOL DRYER Removed sock from lint trap. Op test ok.
Chad P.
GI6FARXXY07 WHIRLPOOL REFRIGERATOR Installed gaskets and door. Op test ok. ; Job Cmpltd
Brian B.
GZ25FSRXYY1 WHIRLPOOL REFRIGERATOR Found drain frozen and water leaking from freezer. Removed drain tube from back. Drain tube is cracked. Replaced drain tube from t/s. Used steamer to clear trough inside freezer.; used 1 W10619951 (TUBE-DRAIN)
Brian B.
FGDS3065KFD FRIGIDAIRE RANGE Replaced high limit tstat. Tested oven at 350. Op test oK
Robert A.
MAYTAG REFRIGERATOR MSD2652KES Recovered refrigerant, replaced evap pulled 28”vac w/pump, watched, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Brian B.
KBFS20EVMS13 KITCHENAID REFRIGERATOR FF had and air leaked in some point door wasn’t shut all the way so it prevent frost all around door and door switch frozen shut also steam out everything and lubed freezer door rails
Corey L.
WFE515S0ES1 WHIRLPOOL RANGE Customer complaint cycle won’t start, customer selecting bake and did not select start, explained how this unit works, after selecting the cooking option in this case “bake” then the start cycle button needs to be selected after temp is determined ; Job Cmpltd
Macaulay G.
MAYTAG WASHER Clutch not engaging to allow into spin while under pressure. Would need clutch assembly
Corina B.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Replaced the gasket. Optest ok. ; Job Cmpltd
Corina B.
MVWX655DW0 MAYTAG WASHER Replaced the parts listed. Optest ng. The basket is not sitting on the gearcase. Will need a new gearcase and hub. Called SM to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
Corey L.
WRX735SDBM02 WHIRLPOOL REFRIGERATOR Customer complaint water not going into ice maker, confirmed, jumped ice maker t to h and cycled it 4 times, water valve failed; ordrng 1 WPW10349187 (valve)
Corey L.
NED4655EW1 AMANA DRYER Customer complaint dryer not heating only spins, started timed dry, confirmed no heat, unit is getting 240v, found fixed thermostat open; ordrng 1 WP3387134 (thrmst-fix)
Corey L.
MTW5620TQ1 MAYTAG WASHER Customer complaint washer leaking, started light wash cycle, found drain line split inside the washer, unit needs drain tube, advised not to use the unit until repair is made; ordrng 1 WPW10096921 (hose)
Macaulay G.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Found leak in system by filter dryer and compressor. Office to order compressor. Set down water mitigation mat.; ordrng 1 W10507884 (compressor)
Macaulay G.
WOS92EC0AS03 WHIRLPOOL RANGE Installed new bake element. Issue is still occurring. Called Whirlpool, spoke with TJ. Ran through test modes. Getting 233 vac to broil but not to bake. TJ advises to check wiring again. Found no breaks in lines. All connections are properly seated. TJ advised to replace control again. ; ordrng 1 W10409840 (wire harness) and 1 W10775305 (harns-wire) and 1 W10841692 (cntrl-elec),
Chad P.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Found closers not pulling door in. Reset. Op test no good. Needs rails replaced. ; ordrng 2 WPW10120018 (RAILS)
Chad P.
GMC305PDB2 WHIRLPOOL RANGE Found element shorted and relay on control sticking closed. Needs element and control replaced. Needs control and element replaced. ; ordrng 1 WP4456048 (CONTROL) and 1 WPW10207397 (BAKE ELEMENT )
Chad P.
WRS342FIAM02 WHIRLPOOL REFRIGERATOR Found ice maker has cubes in it but not cycling. Jumped ice maker. Has power but not running. Needs I.m. Replaced.; ordrng 1 WPW10445782 (ICE MAKER ASSEMBLY)
Brian B.
RF364PXKQ MAYTAG RANGE Check oven and broil elements, is ok ,self clean don’t work either latch check for voltage, 120v is on motor, ordering latch assembly, also ordering left infinity switch, cuts off, also, oven temp is erratic due to faulty sensor. Will need new sensor. Office to order parts.; ordrng 1 WP3148952 (INFINITY SWITCH ) and 1 WPW10107830 (LATCH ASSEMBLY ) and 1 WPW10181986 (TEMP SENSOR )
Brian B.
MRT311FFFH00 MAYTAG REFRIGERATOR , Found water dripping from ceiling of ff compartment and also frost on fan cover in freezer. Removed evap cover. Found a ball of ice where cap tube enters evap. Sent pic. Drain is clear, doors are sealing properly and liner was sealed with silicone, and there is a duck bill on end of drain tube. Called whirl TL, 7722368381. He said problem is environmental, with high humidity lately. He said to raise freezer door with shim so entire magnet is touching frame and to order a new fan blade. New blade has a greater pitch to move more air.; ordrng 1 WP2163777 (BLADE)
Corey L.
CYE23TSDCSS GE REFRIGERATOR Customer complaint fridge getting warmer, confirmed ff section temp at 58, frz -1, found ff evap fan failed; ordrng 1 WR60X10357 (FF EVAP FAN)
Chad P.
WDTA50SAHZ0 WHIRLPOOL DISHWASHER Installed sump assy. Ran normal wash. Op test ok. ; Job Cmpltd
Macaulay G.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed fan blade kit W10916494, per service pointer W10916291A. Also, evaporator fan shaft loose, replaced evaporator fan: used 1 WP2315539 (MOTOR-EVAP)
Chad P.
ED2KVEXVQ01 WHIRLPOOL REFRIGERATOR Found the ice maker shut off bar extension from previous bar replacement was in the ice bucket and got chewed up in the ice crushers. Removed all ice and cleaned out the basket. Op test ok. ; Job Cmpltd
Corey L.
MVWC215EW0 MAYTAG WASHER Customer complaint won’t go passed sensing and lid lock flashes randomly, found lid lock failed, quoted, ok replaced with ts, unit would not let me agitate on manual test mode, found shifter failed, replaced shifter with ts, heard a metal like grinding when agitating and spinning, gearbox needs replaced; used 1 W10404050 (LATCH), and 1 W10913953 (ACTUATOR)
Corey L.
WRT311FZDW01 WHIRLPOOL REFRIGERATOR Customer complaint of condensation in both frz and ff section, says geek squad replaced thermistor, temps were 36 in ff and -1 in frz, seal was not completely sealing on bottom left corner of ff section door, also gaps around the frame, silicones gaps around both sections doors, advised using a petroleum jelly around the seals for the next few weeks to help keep seal trained to the cabinet; Job Cmpltd
Corey L.
GSD500G01AW GE DISHWASHER Customer complaint dishwasher not dissolving soap still, started a four cup test, found drain pump engaging at every point in the cycle not allowing unit to fill up to wash, timer is no longer available
Corina B.
KDTE234GBL0 KITCHENAID DISHWASHER CC that the door does not latch. Latch is closing. Ran diag no code ran a calibration. No service pointer on this unit. Running as designed. Optest ok. ; Job Cmpltd
Corina B.
WDTA50SAHZ0 WHIRLPOOL DISHWASHER Replaced the latch. Optest ng. Door will not close. Will close without the gasket. Hinges are in the correct spot. Will need gasket, hinges and inner door. The wheel on the bottom rack is broken. Called SM to order parts ; ordrng 1 W10195416 (wheel) and 1 W10300924V (door seal) and 1 W10861000 (detergent dispenser) and 1 W10909089 (seal) and 1 W11035418 (door-inner) and 1 WP8534853 (door hinge RT) and 1 WP8534854 (door hinge LF)
Macaulay G.
WED8540FW0 WHIRLPOOL DRYER Replaced thermostat in dryer, operating properly now.; Job Cmpltd
Macaulay G.
KRFF707ESS01 KITCHENAID REFRIGERATOR Replaced drain pan in refrigerator. Set down mitigation mat.; Job Cmpltd
Macaulay G.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed fan blade kit and air tower in FZ section; Job Cmpltd
Macaulay G.
WET4024HW0 WHIRLPOOL STACKED WASHER/DRYER Checked washer/dryer stack unit, found neutral and L1 switched. Corrected wiring and tested unit=working properly.; Job Cmpltd
Chad P.
CFSP5RKBCSS GE REFRIGERATOR Installed control. Comp started and all light and fans back to working. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
Chad P.
WDT720PADM2 WHIRLPOOL DISHWASHER Ran unit with no load no soap and with door skin off. No suds. Added dishwasher tab and ran unit. Unit did suds but did not over suds. After a while of running Unit appeared to be spraying directly at door. Ran service mode and pin pointed when this is happening. This is happening when the DIVERTER changes from upper to the lower. Sprayer is able to make contact with heater clips. Lowered clips. Reset control as the previously failed wash motor caused the control to disable the heater. Ran normal wash again. Water did not jet under door like it was previously. No sudsing. Advised to use as normal. ; Job Cmpltd
Chad P.
WDT970SAHZ0 WHIRLPOOL DISHWASHER ordrng 1 W11087376 (SUMP ASSY)
Chad P.
110.76002012 KENMORE DRYER Found threaded head of motor broken off and belt broken. Needs both replaced.
Brian B.
MED9700SQ0 MAYTAG DRYER Machine not heating. . 240v on heater. Will need new heater. .; ordrng 1 WP3387747 (HEATER)
Brian B.
WDT720PADM2 WHIRLPOOL DISHWASHER Replaced control and filter. Ran test cycle. Heater now working. Brought back second control for return to vendor.; Job Cmpltd
Brian B.
PTB1954GRW WHIRLPOOL REFRIGERATOR CC that unit was making gurgle noises. Checked all systems. Defrost system working. All functions normal. Advised customer that machine makes noises when defrosting. Op test ok.; Job Cmpltd
Brian B.
MGR8850DS0 MAYTAG RANGE Cc when using Oven the nobs gets hot and top,found venting underneath the nobs ,heated oven 350 ,adjusted burners to the low setting they were a little to high ran diagnostics and no fault code.. oven burner is burning properly. Door and hinges check ok. Checked temps at 350. Temp is accurate. Oven operating as designed.
Corey L.
WDT780SAEM1 WHIRLPOOL DISHWASHER Customer complaint dishwasher not cleaning dishes, dishwasher was in mid cycle when tech arrived, detergent was released and the water was hot, found mid spray arm clogged with debris causing inadequate washing and rinsing, unit needs mid spray arm, customer glued back on track wheel because it’s cracked, replaced rollers on both sides with surplus’s truck stock; ordrng 1 WPW10498900 (spray arm), used 1 W10712395 (ADJUSTERS)
Corey L.
WRS325FDAM04 WHRILPOOL REFRIGERATOR Customer complaint of rust all over back of ice bin, confirmed bracket for auger motor is badly rusted, as well as the screws in the area, asked customer if unit was unplugged for more than a few hours at all, no, at any point could you remember the door being open a long time, no, this is caused from extended condensation and there is no condensation on the walls or anywhere at this time, seals are good,
Corey L.
GD5PHAXMS10 WHIRLPOOL REFRIGERATOR Customer complaint they heard dripping one night and shut water and ice maker off, customer took front plate off and said it was dripping from the back into the pan, had customer turn water on, no dripping observed, drip pan had soggy lint but no standing water,
Corina B.
MGDC215EW2 MAYTAG DRYER CC that the drum does not turn. Found the belt is broken. Will need a new belt. Called SM to order part. ; ordrng 1 WPW10198086 (belt)
Corina B.
NED4655EW1 AMANA DRYER CC that the unit does not dry on every cycle. Turned unit to time dry, cycling correct. The vent to the dryer is on top of the roof, can not check the air flow. Optest ok.
Corina B.
TS22BRXAN00 ESTATE REFRIGERATOR Replaced the water valve.
Corina B.
ZGU36N6H3SS GE COOK TOP Replaced the parts listed. Optest ok. ; Job Cmplt
Macaulay G.
WRF555SDFZ05 WHIRLPOOL REFRIGERATOR Leveled refrigerator doors with leveling feet as much as possible. Refrigerator is operating properly. Left water mitigation mat.; Job Cmpltd
Macaulay G.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Contacted Whirlpool tech line. They transferred me to a master technician. Explained to him everything we’ve done to date. Made sure all tabs were in tact, 4 screws were in fresh food evaporator cover. All door seals are healthy. Test 4 passed, as well as all thermistor tests. since fresh food evaporator was frosted over and causing a severe cooling issue again, I decided to defrost evaporator coil for customer to give them enough time until refrigerator is replaced. While removing air tower above fresh food evaporator cover, the air tower was frozen tightly in place, removing the air tower also removed the plastic tabs from evaporator cover. This did not occur prior to 7-2-2018. ; Job Cmpltd
Macaulay G.
JJW9630DDS JENN-AIR RANGE Installed control board and reset oven. Operating properly.; Job Cmpltd
Macaulay G.
MHW5100DW0 MAYTAG WASHER Control is not opening relays to send voltage throughout washer. Office to order control.; ordrng 1 W11029844 (cntrl-elec)
Chad P.
MDE5500AYW WHIRLPOOL DRYER Cust had one baffle which tech replaced but the other two were cracked around their mounting screw. Needs other two baffles replaced. ; ordrng 1 WP33001755 (BAFFLE SHORT) and 1 WP33002032 (BAFFLE TALL),
Chad P.
MVWC415EW2 MAYTAG WASHER Ran service mode. No stored faults. Unit completed service test with no fault. Ran diagnostics and normal wash. Advised to use as normal. Op test ok. ; Job Cmpltd
Brian B.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Replaced listed parts. Set controls to normal. Op test ok.; Job Cmpltd
Brian B.
EI28BS56IBA ELECTROLUX REFRIGERATOR Found freezer drain clog with ice and the ice maker drain Also ,steam both side also found thermal defrost snap.and shorted.ordering ; ordrng 1 242046001 (thermostat-defrost)
Chad P.
WGD4815EW2 WHIRLPOOL DRYER Found pulley came free. Corrected pulley and belt. Op test ok. ; Job Cmpltd,
Corina B.
WFE540H0AS1 WHIRLPOOL RANGE CC that the unit is not heating on bake. Found the bake element is cracked. Will need a new bake element. Called SM to order part; ordrng 1 W10779716 (elmnt-bake)
Corey L.
FFTR1821QW3 FRIGIDIARE REFRIGERATOR Customer complaint fridge not cooling properly, temp was 25 in frz and 46 in ff, found condenser fan motor failed, found part available at v&v Garfield got part 242018301 and replaced, op test good; Job Cmpltd
Brian M.
MVWX655DW1 MAYTAG WASHER Installed control and lock OP TEST OK
Brian M.
MVWC416FW0 MAYTAG WASHER Installed control Ran auto test and calibration OP TEST OK ; Job Cmpltd
Macaulay G.
WTW6500WW1 WHIRLPOOL WASHER Replaced bearing kit FROM TRUCK STOCK in washer. Ran through test cycle, washer is working properly; used 1 W10435302 (BEARING)
Macaulay G.
MVWB725BW0 MAYTAG WASHER Installed rps sensor in washer. Washer is operating properly.; Job Cmpltd
Chad P.
EW30EW65GS2 ELECTROLUX WALL OVEN Found uppers ovens hidden bake element is open. Needs element replaced.element is accessible from the front. Unit only needs pulled out a couple inches. ; ordrng 1 318601604 (element)
Brian M.
WRF560SMHZ00 Whirlpool Refrigerator Installed ice makerOP TEST OK
Corey L.
MVWX655DW1 Maytag Washer Customer complaint only wrinkle control cycle working, an emergency at the house has stopped water to the home and tech is unable to test progress advancement on other cycles at this time, ran diagnostics, no codes found, ran calibration cycle for good measure; Job Cmpltd,
Corina B.
KBFN402ESS01 Kitchenaid Refrigerator CC that the RT side door opens when shutting the lt hand door. Found the spring is worn. Will need new hinges and springs. Called SM to order parts; ordrng 1 W10847927 (extension RT) and 1 W11172167 ( ARM, EXTENSION LT) and 2 W11173560 (BRACKET)s and 2 W11189635 (SCREW)s and 2 W11227370 (SCREW)s and 2 WP2004517 (spring)s and 2 WP2266880 (bushing)s and 2 WP2320509 (cam-door)s and 2 WP8281164 (screw)s and 2 WP8533980 (screw)s
Arthur V.
WDT750SAHV0 Whirlpool Dishwasher Replaced motor sump assy. Op test good
Arthur V.
WRF555SDHV01 Whirlpool Refrigerator Found evap fan motor blade vibrating. Adjusted on fan. MOtor shaft. Op test good ; WDT750SAHV0 Whirlpool Dishwasher Replaced motor sump assy. Op test good
Robert A.
WRF555SDFZ05 Whirlpool Refrigerator Found dent in left ff door; ordrng 1 W10915642 (LFT FF DOOR
Chad P.
WDF520PADB7 WHIRLPOOL DISHWASHER Installed sump assy. Op test ok. ; Job Cmpltd
Macaulay G.
MVWX655DW0 MAYTAG WASHER Installed drive hub kit. Tested washer, working properly. Set down water mitigation mat.; Job Cmpltd
Jeff M.
GS475LEMS WHIRLPOOL RANGE The units gas valve is free spinning and won’t turn off est only ; ordrng 1 WP9757218 (VALVE GAS)
Corey L.
WTW8000BW0 Whirlpool Washer Customer complaint high spin sounds like a jet taking off, found bearings worn out, op test good; used 1 W10435302 (BEARING 105.51), and 1 W10435302 (BEARING)
Corina B.
WRB119WFBW00 Whirlpool Refrigerator C that there was a sound like a gun going off. Ran diag turned the compressor, fans, damper motor on. All noises are normal. Running as designed
Dan H.
LSB6400LW1 WHIRLPOOL WASHER Customer complaint that unit is not spinning, confirmed unit needs new transmission, brake assembly, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
Brian M.
KSRB25FKSS14 Whirlpool Refrigerator nstalled ice maker OP TEST OK ; Job Cmpltd
Robert A.
Maytag Washer Ran diognostics, 7-5 shifter failure, 7-8 motor overheating, ran test 51, spin failed, checked stator and rotor tight, needs gearcase and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)
Dan H.
110.97282100 KENMORE DRYER Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE)
Brian M.
LGR5644AW0 Whirlpool Dryer Cc that unit does not heat Found thermal fuse open Replaced thermal fuse from truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE)
Brian M.
WTW8500DW0 Whirlpool Washer Installed drum assy and washplate OP TEST OK ;
Corina B.
KUDS50SVSS4 Kitchenaid Dishwasher Replaced the parts listed. Brought core back for return. Optest ok.
Jeff M.
WRF560SEYM01 WHIRLPOOL REFRIGERATOR Installed new part unit op tested failed I found the filter housing is plugged. ordrng 1 W10844267 (FILTER HOUSING ),
Macaulay G.
WRF535SWHV WHIRLPOOL REFRIGERATOR Found light switch in freezer not sending voltage to ice maker.; ordrng 1 12002646 (light switch)
Corina B.
MRT118FFFM01 Maytag Refrigerator CC that there is frost in the fz. Found the drain is clogged with ice. Steamed drain hole out. Water would not go down. Used a piece of wire to clear drain out. Pulled unit out found the drain hole is clogged with insulation. Took pic.Tried clearing it with a flat blade screwdriver, ng. whirlpool will be contacting cust or CB for next step. Ce; Job Cmpltd
Corina B.
MMV1174FZ0 Whirlpool Microwave CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Arthur V.
FGHS2631PF4A Frigidaire Refrigerator Replaced dispenser ui assy. Op test good All segments now showing properly ; Job Cmpltd