Brian B.

MAYTAG DRYER MEDB755DW2 CC that when start pad is pressed dryer does not start, but beeps twice S if door is opened. Found intermittent door switch. Replaced door switch . Start pad still working intermittently. Will need new user interface. Per GS, ok to order.; ordrng 1 W11035291 (OERLAY), schdld next appmnt for 9/5 TUE !,

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Complaint of silicone smell in unit from railes being sprayed with silicone, needs railesCust wants unit replaced due to chemical smell; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 9/5 TUE !,

Robert A.

KITCHENAID REFRIGERATOR KSC23C8EYY02 Found i/m stuck at 6 oclock position, , needs i/m, replaced, op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Cust states that ther was just a trickle of water from disp, so unit was moved forward to uncrush line, checked i/m fill tube frozen, cleared, cycled i/m, op test okCust has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR W8RXEGMWQ03 rz -9, ff 58, evap fan not running, receiving power, needs fanCust to let us know; ordrng 1 WP2315539 (EVAP FAN 69.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completd

Robert A.

WHIRLPOOL DRYER WGD4815EW2 Unit making a scrapping noise, found an earring in felt bearing, removed, ran unit, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Ran diognastics, had cust listen to fans and comp, per svc pntr W10783614, needs comp kit and ff fan; ordrng 1 W10633627 (FAN FF) and 1 W10780378 (COMP KIT) and 1 WPW10389152 (FAN SUPPORT), schdld next appmnt for 9/5 TUE ! [**],

Robert A.

MAYTAG REFRIGERATOR MFT2776DEM00 Found ff fan not running, ran diagnostics, fan receiving power, replaced fan, ran test 4, good, op test ok; Job Cmpltd,

Corina B.

KGSS907SSS02 KITCHENAID RANGE Replaced parts listed. Brought back core and unused parts. Replaced the spark module from t/s. Heated oven to 350, lite everytime. Optest ok. ; used 1 WPW10331686XXX (XXXSPARK MODULEXXXDONOTRESTO) from stock, Job Cmpltd

Corina B.

WFG320M0BW0 WHIRLPOOL RANGE CC that the gas lines are broken. Found the gas lines are broken on bent on all the burners. Will need new gas lines to the burners and an ignitor. Cust will install the parts. Advised cust that there is no warranty, since we are not installing the part. ; ordrng 1 W11028738 (ORFICE LF 2979) and 1 W11050487 (ORFICE 4039) and 1 W11162117 (ORFICE 4039) and 1 W11167099 (ORFICE 1823) and 1 WPW10515459 (igntr-surf 1724)

Dan H.

PTB1953GRW MAYTAG REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 11 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit needs new thermostat; ordrng 1 61005790 (TSTAT), schdld next appmnt for 9/6 WED

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR No parts recieved yet, customer to contact when parts arrive; schdld next appmnt for 9/5 TUE

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Installed new door panel, op test good ; Job Cmpltd

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR New door has dent in same place(see pic), need to reorder freezer section door; ordrng 1 LW10648583 (DOOR), schdld next appmnt for 9/5 TUE

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR No door recieved yet, customer to contact us when door is recieved; schdld next appmnt for 9/5

Benjamin B.

Whirlpool dishwasher leaking out front

Chad P.

RTW4516FW0 ROPER WASHER Found drain line kinked. Corrected. Op test ok. ; Job Cmpltd,

Chad P.

MQF1656TEW02 MAYTAG FREEZER Installed timer. Op test ok. ; Job Cmpltd

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found fz door seal not sealing on lower rh side. Unable to get it to conform and seal. Needs gasket replaced. Also, ff i.m. Will not cycle. Has power. Needs i.m. Replaced. ; ordrng 1 W10884297 (SEAL, FZ) and 1 W10898228 (ICEMAKER)

Chad P.

MDB7609AWB2 MAYTAG DISHWASHER Found control panel shorted on ribbon cable. Needs control panel replaced. ; ordrng 1 W10811155 (PANEL, BLK),

Jeff M.

MFD2561HEB MAYTAG REFRIGERATOR The unit is not making ice but the icemaker did cycle automatically for me but I never heard ice drop unit needs new icemaker; ordrng 1 D7824706Q (ice maker)

Jeff M.

WDF770SAFZ WHIRLPOOL DISHWASHER The unit was not draining i found out that they installed a new garbage disposal. The dain plug was never knocked out. Unit op tested good after i removed the plug ; Job Cmpltd,

Paul H.

ATB2232MRB00 AMANA REFRIGERATOR , Cleared drain, checked part breakdown, drain has no duckbill or p-trap, called techline, spoke with Gage, checking on availability of a duckbill for the unit, can't find a duckbill, SR# 7719925004, transferred to a Master Tech, TJ, install heat probe, gave part number; ordrng 1 819043 (heat-probe)

Paul H.

GTW460ASJ5WW GE WASHER Replaced latch and strike, started a cycle and observed, op test ok.; Job Cmpltd

Corina B.

WED7990FW0 WHIRLPOOL DRYER CC that the unit takes up to 3 hrs. Ran diag no codes. Read manual The dryer is located in a closet. The side is 1" and the back wall is 2.5" for ventaltion. It need to be 1" and 5". Its in a cubby hole with no doors. CLEANING THE COOLING FAN SCREEN, once a month and there is no access to clean the vent every month. Unit is working as designed. Found the vent screen that you can not access is starting to clog with lint, thats by the evapOratir.turned the dryer on is heating. Optest ok. ; Job Cmpltd

Corina B.

KRMF706ESS01 KITCHENAID REFRIGERATOR Siliconed the cabinet and the frame of the ff. Optest eo. ; Job Cmpltd

Dan H.

KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Installed new board kit and cleared evaporators, op test good ; Job Cmpltd

Dan H.

VAW3584GW0 CROSLEY WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill), found drain hose laying on the floor, corrected, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Dan H.

ASI2275FRW00 AMANA REFRIGERATOR Customer complaint that unit is leaking water, found ice build up on freezer section floor common with evaporator drain tube clog, found a screw lodged in evaporator drain tube, removed, op test good ; Job Cmpltd

Dan H.

MDE2500AYW MAYTAG DRYER Customer complaint that unit is not heating, started timed dry cycle, unit is not heating, found hi limit thermostat open, jumped out, unit still not heating, found heating element open, unit needs new heating element and hi limit thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair; 1 WP303396 (TSTAT 40.86) and 1 WPY308612 (ELEMENT 161.07),

Robert A.

FRIGIDAIRE REFRIGERATOR FGHS2631PF4A Found segments of display blank, needs ui; ordrng 1 242058232 (UI), schdld next appmnt for 9/5 TUE !,

Robert A.

KITCHENAID WALL OVEN KODC304ESS00 , Found no display, doors locked, found t fuse open, jumped out, lower oven heating, top oven not, t stat open, screws missing from bottom trim; ordrng 1 W11025102 (T FUSE) and 1 W11165152 (T STAT) and 2 WP8281236 (SCREW)s, schdld next appmnt for 9/5 TUE ! [**],

Benjamin B.

Kitchenaid refrigerator not making ice KFSS20EYWS00

Benjamin B.

Maytag range preheat issues MER6600FW0

Benjamin B.

Paul H.

KFXS25RYMS4 KITCHENAID REFRIGERATOR Found i.m. Shorted on heater. Replaced. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Jeff M.

MVWB835DW1 MAYTAG WASHER The unit is not filling with water the water valves work There is no blocks in the waterline the unit needs a new control; ordrng 1 W11024149 (CONTROL),

Jeff M.

KERH507YALO WHIRLPOOL RANGE The units fuse holder is melted I found the part number of a non-discontinued fuse holder ; ordrng 1 W10245194 (block-fuse)

Paul H.

MBF2258FEZ01 MAYTAG REFRIGERATOR Cc noise, plugged in and observed, did not hear any unusual sounds, advised RTM to leave running for 24 hours and check; Job Cmpltd

Paul H.

WMH31017FB0 WHIRLPOOL MICROWAVE , Replaced board and tested, op test ok.; Job Cmpltd,

Paul H.

CAE2743BQ0 WHIRLPOOL WASHER Replaced coin chut and tested, cycled freely, op test ok.; Job Cmpltd

Benjamin B.

GEW9250PW0 WHIRLPOOL DRYER Found unit not starting just beeping when start button is pushed found door switch open need to order ; ordrng 1 SHIPPING (SHIPPING) and 1 WP8283288 (switch-dor)

Benjamin B.

MFT2976AEM00 WHIRLPOOL REFRIGERATOR Found fresh food at 40 freezer 14 with nothing in it instucted custmto keep an eye on it and put some water or some type of food load in unit unit is working ok at this time

Benjamin B.

MGR6875ADS8 MAYTAG RANGE Found top oven not leaving 100 degrees on bake found ignitor open replaced same op test ok; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

Benjamin B.

WDF520PADM7 WHIRLPOOL DISHWASHER Found disposal clogged cleared op test ok; Job Cmpltd

Benjamin B.

MHW42008W2 MAYTAG WASHER Found pet fer clogging holes in boot removed op test ok see pics.; Job Cmpltd

Corina B.

JTP35SM2SS GE WALL OVEN Replaced the bake element. Preheat oven. Optest no good. Checked the orange and red wire 27 ohms. From the control. Will need a new control. Called GS to order part. ; ordrng 1 WB27T10911 (housing board asm to), schdld next appmnt for 9/5

Corina B.

GX5FHDXVY09 whirlpool refrigerator CC that the fz keeps leaking. Found there is ice in the bottom of the fz. Technical Service Pointer #: W10632338 to replace the drain tube from the t/s. Steamed the drain hole with the steamer. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Corina B.

MVWB755DW0 MAYTAG WASHER CC that water goes in and does not agitate. Ran diag f0e3 Overload f8e1 Long Fill. Advised cust 6-8 bath towels equals 1 load. Found the hot water was turned off. Turned water on. Started washing. Optest ok. ; Job Cmpltd

Benjamin B.

Replacing air filter WRF560SMYM05

Brian B.

GE REFRIGERATOR GYE22KMHGES Replaced both french door gaskets. Used steamer to form wrinkled gaskets. Mullion rail was sweating. Ohmed out rail heater, 25 ohms, correct. Entered diag and reset all boards. Optest ok.; , Job Cmpltd,

Jeff M.

WDT720PADW2 WHIRLPOOL DISHWASHER Customer was having an issue with the dishwasher not drying. I turn the rinse aid dispenser up to max. She was also running the dishwasher at night so by the time morning came around the steam recondensed into water and collected on all the dishes. I recommended for her to stop doing that. And when the dishwasher is done either unload the dishwasher open the door. Unit op tested good ; Job Cmpltd,

Chad P.

WRX988SIBM00 WHIRLPOOL REFRIGERATOR Found thermistor out of range. Ice built up into fan. Needs fan and thermistor replaced. Also needs fan support. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (HARNESS, THERMISTOR) and 1 WPW10389152 (SUPPORT),

Paul H.

MGC6430BDB MAYTAG COOK TOP Not igniting, found switch for igniter harness had shorted out, needs replaced; ordrng 1 WP74007696

Benjamin B.

Whirlpool dryer won't start. Replaced thermal fuse WED7300XW0

Corina B.

KBFS25EWMS10 KITCHENAID REFRIGERATOR CC that the i/m is not working and there is water leaking from the fz. Checked the shut off valve, inline valve, good. Advised cust to replace the plastic water line with a copper or braided flex line. Jumper the i/m nothing. Checked the wires for 120v, good. Replaced the i/m from the t/s. Found a duck bill drain tube, replaced the drain tube with the t/s drain tube. Steamed the drain hole with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN), and 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

Corina B.

NTW4601BQ0 AMANA WASHER Replaced the actuator from t/s. Rust underneath, There is still a noise when it starts a drain/spin. Advised cust its working. Optest ok. ; used 1 WPW10006355 (ACTUATOR 5713) from stock, Job Cmpltd

Dan H.

GI7FVCXWB00 WHIRLPOOL REFRIGERATOR Installed new ice box fan motor, op test good ; Job Cmpltd

Dan H.

KRFF507ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking from dispenser, ice door is sealing, no leaks observed at water dispenser, no evidence of a leak found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Jeff M.

WRT111SFDB02 WHIRLPOOL REFRIGERATOR The unit was not on the recommended setting unit op tested good. The temp are spot on ; Job Cmpltd,

Alice M.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR The unit had a smudge. Customer had some WD-40 so I cleaned it unit tested good; Job Cmpltd,

Paul H.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Customer went through troubleshooting on her own, she has ice production now, also has adjusted temps, it seems to have corrected problems, took temps, RC avg 40F, FC -1F, op test ok.; Job Cmpltd

Paul H.

MVWX655DW0 MAYTAG WASHER Replaced main board, found pump seized up, not truck stock, spoke with GS, have to order; ordrng 1 WPW10581874 (pump-water)

Jeff M.

WRT111SFDB02 WHIRLPOOL REFRIGERATOR The unit is not cooling the compressor is drawling 13.5amps. I tested the start Device test a good. The start and run coils on the compressor tested good. the compressor has a locked rotor needs a new compressor along with a door. The door is not holding the seal properly need a new door; ordrng 1 LW10751125 (DOOR) and 1 W10575980 (compressor),

Chad P.

JED8430ADB WHIRLPOOL COOK TOP Found switch for fr burner shorted. Needs replaced. ; ordrng 1 12002125 (

Chad P.

MER8700DS1 MAYTAG RANGE Found probe checks good. Cycle heat. Temps are 50 to low. Unable to calibrate. Needs probe and control replaced at the same time. ; ordrng 1 W10833885 (SENSOR) and 1 WPW10566845 (CONTROL)

Dan H.

MEDC215EW0 MAYTAG DRYER Installed new thermostat and thermal fuse, op test good ; Job Cmpltd

Dan H.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking from top of fresh food section, found crack in water line at water filter housing, cut off broken section, installed guest fitting, no leaks, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd

Dan H.

ART104TFDW01 AMANA REFRIGERATOR Installed new thermostat, op test good; Job Cmpltd,

Dan H.

WRS322FDAT04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking water, Found water line connection at door not seated all the way in guess fitting, reset connection, no leaks now, also found water filter housing door removed, no damage to door or mounts, reinstalled, op test good ; Job Cmpltd

Brian B.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 ulled unit down. Replaced hum sensor and main board. Tested with bag of popcorn. Optest ok.; Job Cmpltd,

Brian B.

MAYTAG DISHWASHER MDB8959SFZ4 Checked installation. Install is good, machine is level, door closing properly. Installed latch and gasket sent to customer. Checked upper rack movement. Water tube seems to stick sometimes on rear conduit. Advised customer to make sure upper rack is pushed all the way in. Optest ok.; Job Cmpltd,

Brian B.

WHIRLPOOL RANGE WFG505M0BS2 Range is gas. Will test electronics and igniter. Cannot connect to a gas line. If there is a temp concern.. set oven to 350 bake. Igniter not lighting up.. checked voltage at igniter. 0v.. checked voltage out of control. Ov out of control on 2-1 to igniter and valve circuit. Will need new control. Will also replace bake igniter and all 5 burner caps are missing. Office to order.; ordrng 1 W10918546 (IGNITOR) and 2 WPW10183368 (BURNER CAP)s and 2 WPW10183369 (BURNER CAP)s and 1 WPW10183370 (BURNER CAP) and 1 WPW10556710 (OVEN CONTROL), schdld next appmnt for 9/1 FR

Robert A.

JENN-AIR REFRIGERATOR JS48CSDBDA Ff 37, frz 26, low heat on cond, fans running, inspected system w/uv light, found lowside leak in comp area, recovered refrigerant, repaired line, pulled 28"vac w/pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, op test ok Job Cmpltd,

Robert A.

MAYTAG WASHER MVWC500VW0 Complaint, only used hot water, found cold water valve receiving power, but not opening, ohmed valve, open, needs valveCust to let us know; ordrng 1 WP3979346 (VALVE 67.03), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd

Benjamin B.

Whirlpool washer mvwc416fwo replaced agitator

Robert A.

WHIRLPOO REFRIGERATOR WRF990SLAM00 Installed adapter and guide, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Ff62 frz -4, ff evap frozen, door sealing, per pointer W11033419Needs evap cover and control bd; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (EVAP COVER), schdld next appmnt for 9/1 FRI ! [**],

Benjamin B.

Whirlpool washer. Control not responding. Part order ntw4605ew0

Robert A.

WHIRLPOOL REFRIGERATOR WRS588FIHZ00 nstalled and tested evap fan, op test okOfr1606002303; Job Cmpltd,

Robert A.

KITCHENAID OTR MICROWAVE KMHS120ESS4 Found unit not reading door switches, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Benjamin B.

Replaced belt

Paul H.

RED4516FW0 ROPER DRYER Unit has same rattle as before, heat duct is not seating properly to rear bulkhead, ordering bulkhead, duct and clip; ordrng 1 8066155 (clip) and 1 WP3403491 (bulkhead) and 1 WP8541818 (box),

Paul H.

WRF555SDFZ01 WHIRLPOOL REFRIGERATOR Door liner is warped, causing door to not defeat switch, needs spacer, ordering; ordrng 1 WP2177331 (plastic-sq)

Paul H.

MZD2766GEW MAYTAG REFRIGERATOR Called office, relay sent was damaged, replaced start device from t/s, cycled on, op test ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd,

Chad P.

MEDB400VQ0 MAYTAG DRYER Found element shorted. Needs element replaced. ; ordrng 1 WP8544771 (HEATING ELEMENT),

Chad P.

KSC23C8EYW02 KITCHENAID REFRIGERATOR Found thermistor failed. Defrosted evap and replaced thermistor. Op test ok. ; Job Cmpltd,

Chad P.

KFIS29BBMS00 KITCHENAID REFRIGERATOR Installed evap and drier. Op test ok. ; Job Cmpltd,

Jeff M.

NED4655EW WHIRLPOOL DRYER Installed new part unit op tested good ; Job Cmpltd,

Chad P.

KRFC302ESS00 WHIRLPOOL REFRIGERATOR Installed door. Doors are now more even but lh door is sitting to low. Unable to adjust to level out. Needs lh door hinge replaced. ; ordrng 1 W10861742 (HINGE),

Paul H.

WMH32519FS0 WHIRLPOOL MICROWAVE Light is not coming on when door is opened, due to interlock failure, replaced interlocks from t/s, tested, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Jeff M.

JES8850CAS00 JENNAIRE RANGE The unit had a 1c2C code the tech sheet recomended too check the ui wire tested good then if the wire are good too replace the main control; ordrng 1 WP8507P226-60 (CONTROL)

Paul H.

MGDC215EW2 MAYTAG DRYER Ran timed to check the cycling of heat, cycling appropriately, checked temps, accurate, suggested vent cleaning twice a year, timer motor is not advancing, power is good to motor, ordering a timer; ordrng 1 WPW10185981 (timer)

Paul H.

MVWC565FW0 MAYTAG WASHER Latch sticking at the end of the cycle, replaced from t/s, tested by auto test and manual lid lock test, op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Paul H.

MVWC565FW0 MAYTAG WASHER Latch sticking at the end of the cycle, replaced from t/s, tested by auto test and manual lid lock test, op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Paul H.

ADB1100AWB5 AMANA DISHWASHER Replaced control, tested all pads and LEDs, all function, op test ok.; Job Cmpltd,

Jeff M.

WFW75HEFW WHIRLPOOL WASHER nstalled new part unit op tested good except for the sensor the water level sensor did not arrive I did install the other parts to remove the water; ordrng 1 WPW10448876 (SENSOR )

Chad P.

KMHC319ESS0 KITCHENAID MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Chad P.

JDB8200AWP1 JENNAIRE DISHWASHER Replaced grommet. Op test ok. ; Job Cmpltd

Brian B.

ROPER WASHER RTW4516FW1 Customer only said machine is not working. Hooked up to testing station. When plugged in, drain pump started running. Held start button to cancel. Ran diag. F3E2, inlet temperature fault, and lid unlock fault.. customer may have had hoses reversed. Cleared codes. Ran manual diag to check lid lock, working properly. Test hot and cold valves. Ran calibration and auto test. Optest ok.; Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 Found ff evap frozen, ran diagnostics, thermistor open, cleared evap replaced thermistor, found broken wire to thermistor, op test ok; Job Cmpltd

Robert A.

MAYTAG DRYER MEDZ600TW2 Found idler pulley seized, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd

Corina B.

10659422801 KENMORE REFRIGERATOR Replaced the parts listed. There was is a plastic tab that was broken off off the housing. There was a towel in the ice chute, when i arrived. It was the because of the door flap was not closing. Will need the ice door kit. Called GS to order parts.. ; ordrng 1 8201756 (ice dor kt ), schdld next appmnt for 9/1 FRI

Corina B.

WTW8200YW0 WHIRLPOOL WASHER CC that F-2 comes up on the display. When unit is plugged in f-2 flashes Keypad/User Interface Failure. Removed console ran test 4. Visually check the wires to p11, There plugged in. Needs a new UI. Called BB to order part. Cust can install part. Does not need a return visi ordrng 1 WPW10404671 (console 27755)

Robert A.

KITCHENAID DISHWASHER KDTE254ESS1 Found gasket from disp in pump, removed, tested pump, good, replaced disp, ran diagnostic cycle, op test okRun hot water in sink before starting unit, ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd, saved tckt [SdLink\296352a.png], saved tckt

Paul H.

KEBS277BSS00 KITCHENAID WALL OVEN Preheated both ovens to 450F, waited extra ten minutes, checked pointers while waiting, fits pointer W10585108A, needs control per pointer; ordrng 1 WPW10751155 (cntrl-elec),

Paul H.

KUDC10FXSS6 KITCHENAID DISHWASHER Heat dry pad not functioning on UI. Source and connections are good, needs UI; ordrng 1 WPW10481130 (panel-cntl),

Paul H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Defrosted RC, replaced fan/harness/thermistors, op test ok; Job Cmpltd

Jeff M.

WFE515S0EW WHIRLPOOL RANGE Correct part number was ordered I double checked incorrect part was packed and sent reorder is needed ; ordrng 1 W10823696 (ELEMENT)

Jeff M.

SF357PEKW1 WHIRLPOOL RANGE Customer is having an issue with the machine not heating properly i pre heated the unit too 350 unit op tested good

Dan H.

BBI20TE AMANA REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 35 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped the system, found in a 10"vacuum, added half charge, frost pattern improved, unit nneds new evaporator, compressor, and filter drier, customer does not want repair

Jeff M.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Benjamin B.

FGET3065PFC FRIGIDAIRE WALL OVEN Installed element op test ok; Job Cmpltd

Chad P.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Found gasket has pinholes all around the back. Looks as if it were stapled several times. Moisture is forming on top of seal. Gasket is sealing. Needs gasket replaced. ; ordrng 1 W10571967 (gasket-fip)

Chad P.

WHIRLPOOL REFRIGERATOR nstalled seal. Op test ok. ; Job Cmpltd,

Chad P.

WHIRLPOOL REFRIGERATOR nstalled seal. Op test ok. ; Job Cmpltd,

Chad P.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Found fill tube not completely in ice maker. Corrceted. Op test ok. ; Job Cmpltd,

Paul H.

LXR9245EQ0 WHIRLPOOL WASHER Replaced valve and tested by starting a hot cycle, filled fine, op test ok.

Paul H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Heater is functioning now, cleared all frost from unit, op test ok; Job Cmpltd,

Paul H.

WTW5800BW0 WHIRLPOOL WASHER Ran diagnostics, f7e1 basket speed sensor fault, f0e2 over sudsing, f0e5 off balance, checked shifter with tach test, failed, no restrictions, replaced shift from t/s, calibrated and tested, op test ok; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

Robert A.

KITCHENAID REFRIGERATOR KFIS25XVMS2 nstalled c/b, programed, unit running, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDI02FRSS0 Cust states that clean light was blinking 7x, but he cleared the code, ran diagnostics, no codes, checked and reset connections, watched cycle, heater working, op test ok; Job Cmpltd,

Dan H.

KOCE507ESS04 WHIRLPOOL MICROWAVE Customer complaint that turntable is not working properly, turn table does not automatically turn on when unit is started, turntable will work after unit is started if turntable on button is pressed, but turntable will not remain on after unit is done heating, found turntable turned off in options menu, turn on turntable setting, and started unit for 1 minute, turnrable started with unit, op test good ; Job Cmpltd

Benjamin B.

MEDX655DW1 MAYTAG DRYER Found cust had cut her self inside lint screen area instucted cust to use a vacuum for that area left with whirpoll consumer number.also dryer vent is a fire hazard left with dryer vent wizard number unit is operating as normal; Job Cmpltd

Corina B.

MFI2269FRZ02 MAYTAG REFRIGERATOR Replaced the water valve. Cycled the i/m. Optest ok. ; Job Cmpltd

Benjamin B.

WDT780SAEM1 WHIRLPOOL DISHWASHER Found glass in drain pump removed op test ok; Job Cmpltd

Benjamin B.

WTW5000DW1 WHIRLPOOL WASHER Ran unit on normal cycle. Found unit stuck in sensing mode spoke with robert did calibration op test ok.; Job Cmpltd

Brian B.

GE RANGE JGB918SEK4SS Oven not lighting good. Gas building up. Found igniter draw at 2.9 amps. Week igniter. Replaced igniter from t/s. Tested oven at 350. Optest ok. Top burners lighting properly.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd, saved tckt [SdLink\296271a.png], saved tckt

Brian B.

KITCHENAID REFRIGERATOR KRFC300ESS01 Replaced torn fight french door gasket that was sent to customer. Also, tightened loose freezer door handle. Used steamer to form gasket. Optest ok. Office to refund any money paid.; Job Cmpltd

Brian B.

WHIRLPOOL WASHER WFW9400ST00 Machine would not start and f70 on display. Per tech sheet, checked harness. Per tech sheet, if drum not rotating, replace CCU. Will give est. cust does not want to repair. Do not order part. Paid sc. good for 30 days.; , Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Found ff at room temp, frz at 50, evap fan not running and large ice buildup around fan. 120v to fan motor. Motor failed. Replaced fan motor from t/s. Optest ok.; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd,

Robert A.

GE REFRIGERATOR PWE23KMDEES Installed ff fan and software, op test ok; Job Cmpltd,

Robert A.

MAYTAG REFRIGERATOR MFI2568AEQ Installed i/m, cycled, op test ok; Job Cmpltd,

Robert A.

AMANA REFRIGERATOR ARB2557CSR Found very hot, relay clicking on and off, pulling 12amps, inspected evap and comp areas with uv light, no dye, tapped systen, 50psi, let comp cool, ohmed comp, ok, used test strip, comp not starting tripping test strip, locked rotor, needs comp an drier; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 8/31 THU ! [**],

Benjamin B.

MAT12CSFWW MAYTAG WASHER Msierra22@sbcglobal.net cust ok repair then called me back and decided not to do it

Dan H.

MDB4949SDE3 MAYTAG DISHWASHER Customer complaint that unit is not starting, found control lock on, turned control lock off, started normal wash cycle, unit filled and started washing, op test good ; Job Cmpltd

Corina B.

GX2FHDXVB04 WHIRLPOOL REFRIGERATOR Called the cust, same problem as last time. Pre-id the fz light switch. Called BB to order part and he said i could pre-id the part. ; ordrng 1 12002646 (light switch), schdld next appmnt for 8/31 THU

Paul H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Condensation on top center front of FC, fits pointer W10916291, ordering fan and seal kit; ordrng 1 W10916494 (FAN AND SEAL KIT)

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Called whirlpool tl file # 7719901823 customer still having a frosting issue I called Whirlpool Tech line it is up for review for replacement;

Jeff M.

WTW5600SQ0 WHIRLPOOL WASHER Customer stated the washer has leaked this time I took the entire machine apart I jumped the safety door switch to watch the washer fill agitated and spin I put it to a supersize load. The unit did not leak unit tested good; Job Cmpltd,

Benjamin B.

MVWC400XW3 WHIRLPOOL WASHER Found belt broken replace same op test ok; used 1 WPW10006384 (BELT) from stock, Job Cmpltd

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Replaced the fan kit. The shims were not here when i arrived, used the washer from the t/s. Raised the ff door with 2 washers. Unit is level. Used steamer to steam the frost and ice build up. Optest ok.; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd

Dan H.

JGC8536ADS JENN-AIR COOKTOP Installed new ignitor and burner head, op test good ; Job Cmpltd

Benjamin B.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed motor op test ok; Job Cmpltd

Dan H.

WRV986FDEM01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found freezer section door hitting wall trim and not sealing, pulled fridge out away from wall, freezer section door is sealing now, op test good ; Job Cmpltd

Chad P.

UMV1160CB3 WHIRLPOOL MICROWAVE Found back of unit crushed. This is part of the cabinet. Unit is not repairable. Techline: dj. Confirmed nonrepairable. Sr#7719900471To please turn into trade partner. ;

Chad P.

MVWB765FW0 MAYTAG WASHER Found drain pump seized. Needs replaced. ; ordrng 1 W10876600 (PUMP),

Chad P.

MVWX655DW1 MAYTAG WASHER Found cap weak. Needs cap replaced. ; ordrng 1 WPW10625046 (CAP),

Benjamin B.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed motor op test ok; Job Cmpltd

Chad P.

GHWS3605F0RR GE WASHER Installed parts listed. Op test no good. Water still leaking out of diap area. Sater leakig out of front right corner of the disp housing. Needs housing replaced. ; ordrng 1 WH47X20507 (HOUSING. )

Jeff M.

KUDS30FXSS5 KITCHENAID DISHWASHER the unit will not wash i found the thermo fuse open and a clear water senor error code the unit needs the two part. The thermo fuse and the water sensor ; ordrng 1 WPW10195091 (THERMO) and 1 WPW10705575 (WATER SENSOR),

Jeff M.

MVWX655DW1 MAYTAG WASHER The unit had a and overflow code I clear the code unit tested good customer also ran the unit two times before I arrived flawlessly with no issues. Possibly was a suds issue; Job Cmpltd,

Jeff M.

MVWC565FW MAYTAG WASHER The unit will not spin. I found the lid lock broken. I installed new part form ts unit op tested good ; Job Cmpltd,

Jeff M.

KDFE104DSS4 KITCHENAID DISHWASHER The parts are not here the need too be reordered. I had him look by all the doors and he called his wife too see if she got them. But no luck ; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL)

Paul H.

KBRS36FMB01 WHIRLPOOL REFRIGERATOR Customer stated that the temps had jumped up by 7 degrees when he had issue and compressor made a loud noise, said that was going at 5am the day he put the call in and by 10am it had stopped making the noise, temps are good now, RC avg 40F, FC avg 5F, within range as unit is almost empty, checked service matters, no diagnostics on this unit, found two service pointers one about the board changing the other about the inverter changing, no issues at present, advised customer to monitor; Job Cmpltd,

Paul H.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found both IM in the off position, turned both switches on, both IM cycled and filled, op test ok, showed custome switch locations and positions they should be in.; Job Cmpltd,

Paul H.

665.12773K310 KENMORE DISHWASHER CC unit not starting, ran diagnostics, unit is actually not draining, this preventing unit from advancing, checked pump housing, removed a piece of glass from the pump housing, drained unit, drained fine, started a cycle and observed, op test ok

Benjamin B.

KBFS20EVMS13 KITCHENAID REFRIGERATOR Found ff at 40 freezer at 0. Ice maker not cycling.replaced same also rellaced filter that cut had op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock

Corina B.

AGR6603SFS0 WHIRLPOOL RANGE CC that the right back burner turns off when set on a low setting. and the oven makes the knobs hot. Adjusted the back right flame, has a nice low flame. Burner does not go out when set on low flame. Its the design of the range where the heat from the oven comes out by the knobs making them hot. Advised cust to remove the knobs, if cooking for a long period of time. Optest ok. ; Job Cmpltd

Dan H.

665.15662992 KENMORE DISHWASHER Customer complaint that unit is not draining, found knock out plug still installed in garbage disposal, removed, unit drain, op test good ; Job Cmpltd

Brian B.

MAYTAG WASHER MHW5500FW0 Replaced machine control. Ran co test cycle. Optest ok. Brought back core for return.; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2611LBLA Installed parts, low water pressure, suggest replacing in line filter, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2611LBLA Installed parts, low water pressure, suggest replacing in line filter, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR GSS26C5XXY02 Found unit unplugged, found comp relay clicking, tested comp, good, replaced, op test ok; used 1 8201786 (STARTER71.55) from stock, , Job Cmpltd,

Benjamin B.

MFI2570FEZ01 MAYTAG REFRIGERATOR Installed control op test ok.door is sunk in not hitting switch need to order door; ordrng 1 W10855083 (dor-fip)

Corina B.

KUDS30IXBT2 KITCHENAID DISHWASHER CC that the unit will start a normal cycle then go to a different heavy duty after its done washing. Tried running diag, no good. Technical Service Pointer #: W10536944 to replace the ui. Called GS to order part. Cust does not want to repair unit

Dan H.

JP910B0K2BB GE COOK TOP Customer complaint that right rear element is not working, found right rear element open, right rear element is recieving 240vac, unit needs new right rear element; ordrng 1 WB30T10043 (ELEMENT), schdld next appmnt for 8/31 THU

Dan H.

MVWB765FW0 MAYTAG WASHER Customer complaint that unit is not cleaning clothes, had customer load washer, found customer over loading unit and using too much soap, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

Benjamin B.

WED7300XWO WHIRLPOOL DRYER Found mouse in blower housing cleared mosuse and lint oiled moving parts op test ok; Job Cmpltd

Corina B.

JP910B0K2BB GE COOKTOP he glass cooktop is glued in. Advised cust to have the cooktop removed before we can work on it. Did not charge a service call per GS. Cust will call to r/s

Dan H.

WTW5300VW2 WHIRLPOOL WASHER Customer complaint that unit does not fill with hot water and of a burning rubber smell, started normal wash cycle on hot, hot water is entering unit, ran agitate and spin cycle, no burning rubber smell noticed, unit is operating as designed ; Job Cmpltd

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly fresh food section temperature at 43 degrees dpset at 33 degrees, freezer section temperature at 12 degrees set at 0 degrees, fresh food section an freezer section evaporator fans are running, good frost pattern on freezer section evaporator, compressor and condenser fan are running, thermistors test good, unit needs new main control board, ; ordrng 1 W10807590 (CNTRL), schdld next appmnt for 8/31 THU

Corina B.

KRFC302ESS00 KITCHENAID REFRIGERATOR CC that there is condensation and frost build up in the ff. Found the humidity control is off. Advised cust on how to turn the humidity control on. Found the rt side gasket is torn. Will need a new gasket. Called BB to order part.; ordrng 1 W10443241 (gasket-fip), schdld next appmnt for 8/31 THU

Corina B.

KSSC42QMS01 KITCHENAID REFRIGERATOR CC is not making ice. Removed the i/m jump the t to h the gear was not moving, was trying to. Getting 120v to the i/m. Checked the shut off valve, inline valve. Advised cust to replace the plastic water line with a copper or a flex water line. Called BB to order part. ; ordrng 1 WPW10277448 (icemaker 17921), schdld next appmnt for 8/31 THU

Benjamin B.

KFFS20EYMS01 WHIRLPOOL REFRIGERATOR Fresh food at 38 freezer at 0.found valve is chattering need to order valve also unit has been leaking cust had floor replaced because it was leaking there is no clamp at valve need clamp going to turn water off. ordrng 1 CLAMP (CLAMP) and 1 SHIPPING (SHIPPING) and 1 WPW10238100 (valve-inlt)

Benjamin B.

KMHS120ESS5 KITCHENAID MICROWAVE Found door switches intermittent replaced same op test ok; Job Cmpltd

Benjamin B.

WED7300XW0 WHIRLPOOL DRYER Found idler seized replaced same op test ok.also cleaned and oiled parts.vent goes from 4 to 3 in instruced cust to have vent repaired; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd

Brian B.

WHIRLPOOL REFRIGERATOR AFD2535DES Icemaker not working. Motor running but not turning rake. Will need new i/m. Replaced from t/s. Cycled and filled. Optest ok.; used 1 4317943 (ICEMAKER 12359) from stock, , Job Cmpltd,

Corina B.

KODE500ESS02 KITCHENAID WALL OVEN Replaced the console. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmpltd

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, doors are all sealing, no air leaks found in cabinet, unit is operating as designed ; Job Cmpltd

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Ran diognastics, good, ran recal cycle, good, op test okOfr 2500001709; Job Cmpltd,

Dan H.

MEDB835DW3 MAYTAG DRYER Customer complaint that unit is not starting, confirmed, unit is only recieving 120vac, power supply is good, found open wire in power cord, unit needs new power cord, informed customer that power cord is not covered under warranty, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Corina B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC that there is frost in the fz. Found the fz gasket is not touching the frame. Used the steamer to steam the gasket out. Fz gasket has a tight seal. Ff gasket is good. Optest ok. ; Job Cmpltd

Robert A.

WHIRLPOOL WASHER WTW4816FW1 Found power cord cut, needs cordOfr2500001706; ordrng 1 W10877409 (POWER CORD), schdld next appmnt for 8/31 THU !,

Jeff M.

MVWB855DW0 MAYTAG WASHER The unit had a long fill code. I cleared the code recalibrated the computer both hot and cold water valves have good water pressure unit tested good; Job Cmpltd,

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Dan H.

MFT2776DEE02 MAYTAG REFRIGERATOR Customer complaint that unit is not cooling in freezer section, fresh food section temperature at 41 degrees, freezer section temperature at 60 degrees, good frost pattern on fresh food section evaporator, fresh food section evaporator fan is running, no frost pattern on freezer section evaporator, compressor and condenser fan are running, reset 3 way valve connections, ran test 4, 3 way valve is working, freezer section evaporator formed good frost pattern during step 5 of test 4, unit exited out of service mode, freezer section evaporator fan started running, good frost patern forming on freezer section evaporator, freezer section evaporator fan shut off while reinstalling back wall, found freezer section thermistor wire backed out of molex plug, reinserted wire into plug, op test good ; Job Cmpltd

Jeff M.

WDF520PADB WHIRLPOOL DISHWASHER The unit was incorrectly level so all the water to be at the front of the dishwasher leaking out also there is no rinse aid in the dispenser that could account for the poor drying; Job Cmpltd,

Chad P.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Found unit leaning forward. Leaned unit back. Op test ok. ; Job Cmpltd,

Chad P.

KRFF507ESS01 KITCHENAID REFRIGERATOR Cleaned resudue off door. Op test ok. ; Job Cmpltd,

Chad P.

WFG505M0BW0 WHIRLPOOL RANGE Found oven bottom deformed causing unit to heat more on the right then the left. Also, door glass is loose. Service pointer for brackets. Tech hit bulb with oven bottom ehen removing. Needs bulb, bottom and brackets. ; ordrng 1 W10883496 (BRACKET KIT) and 1 W10888179 (BULB) and 1 W11098799 (BOTTOM),

Paul H.

GR2SHKXMS01 WHIRLPOOL REFRIGERATOR Replaced roller, moved unit, op test ok

Paul H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Model is still experiencing condensation in RC, FC is defrosting proper and drain is functioning correctly, unit model fits pointer W10916291, serial is just out of range but this appears to be the issue, ordering kit; ordrng 1 W10916494 (FAN/SEAL KIT)

Paul H.

MVWC565FW0 MAYTAG WASHER Ground pin is broken off of power cord, need to replace cord; ordrng 1 W10877409 (cord-power),

Paul H.

MDB7749SBW3 MAYTAG DISHWASHER Replaced panel, tested all pads/LEDs, all function correctly, op test ok.

Chad P.

GTUN275EM0WW GE WASHER Found control not sending power to interface. Needs replaced. ; ordrng 1 WH18X10002 (board control asm),

Paul H.

WRF560SEYM01 WHIRLPOOL REFRIGERATOR , Found rails failing causing door to stay open and unit to develop frost. Needs rails replaced. A.m.

Brian B.

MAYTAG DISHWASHER MDB4949SDM3 CC that machine does not dry good. Ran diag. No codes. Ran diag test cycle. Heater is working, machine working as designed. Advised customer on best cycles to use for best drying. Optest ok. ; Job Cmpltd, saved tckt

Robert A.

WHIRLPOOL DISHWASHER WDP340PAFW0 Checked heater connections, good, ran diagnostics, no codes, excessive soap in unit, heater is working, cleared soap, op test ok; Job Cmpltd,