Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that there is frost building up in the fz. Found the fz seal not sealing properly. Steamed the gasket out, has a tight seal. Optest ok. ; Job Cmpltd

Corina B.

MEDC215EW1 MAYTAG DRYER CC that unit is dead. Advised cust to replace the foil vent with a semi rigid or rigid vent. Turned unit on, the dryer is heating. Removed back panel, checked the heater, it is cycling correct. Optest ok.; Job Cmpltd

Corina B.

NED4600YQ1 AMANA DRYER CC that the is a banging sound when running. Found a pencil in the blower housing. The vent was not attached to the unit. The cust has a plastic vent. Advised cust to replace the plastic vent with a semi rigid or rigid vent. Optest ok. ; Job Cmpltd

Corina B.

MSD2756GEB MAYTAG REFRIGERATOR Replaced the adaptve def timer. Optest ok. ; Job Cmpltd

Corina B.

MVWC415EW2 WHIRLPOOL WASHER CC that water is leaking. Found the drain hose was not tight on the washer. Reinstalled drain hose. Ran a drain in spin, no leaks. Optest ok. ; Job Cmpltd

Corina B.

MDB7749SBM2 MAYTAG DISHWASHER Replaced the ui. Ran a calibration and a cycle. Optest ok. ; Job Cmpltd,

Corina B.

MDBH979SAW0 MAYTAG DISHWASHER CC that the unit shuts off in mid cycle, this is an intermitted problem. Ran diag error codes, 10-1- Dispen- ser Electrical Problem. 3-3- Failed Calibra- tion. Ran calibration. And cycle. These are the same codes that EM had from the first time. Will need a new dispenser and sensor. Called GS to order parts. Rs appt per cust req. needs first appt; ordrng 1 WPW10304407 (dispenser) and 1 WPW10705575 (sensor), schdld next appmnt for 6/19 MON

Corina B.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Replaced the right ff door. Found a scratch on top right hand corner of door. Took pic. The left ff door is also starting to have rust spots. Took pic. Cleaned the left ff door with cleaner. Rust spots are still there. Called GS to order door. . R/s for ordering the lt ff door. ; ordrng 1 13107324SQ (dor-fip ss), schdld next appmnt for 7/24 MON

Chris H.

ZISB48DYB GE REFRIGERATOR Customer complaint that unit is not cooling nothing was running when tech arrived found unit stuck in defrost cycle, manually advanced, compressor started fans started, unit began cooling, unit needs a new defrost timer, spoke with gs ordering part ; ordrng 1 WR9X502 (timer defrost), schdld next appmnt for 6/15 THU

Chris H.

KFIS25XVMS2 KITCHENAID REFRIGERATOR Customer complaint that units user interface will not illuminate, units lights are on inside of unit but nothing is running, can hear relay on main board clicking, unit needs a new main control board, spoke with gs ordering part ; ordrng 1 WPW10310240 (cntrl-elec), schdld next appmnt for 6/15 THU

Chris H.

KFCS22EVMS8 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, jumped icemaker from t-h icemaker did not cycle, i/m is receiving 120 volts, found mold half filled, removed cubes icemaker began to cycle, icemaker is grinding, unit needs a new icemaker, spoke with gs ordering part, kitchen covers parts and shipping rs per customer request; ordrng 1 W10889233 (icemaker), schdld next appmnt for 6/20 TUE

Chris H.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling and is frosting in the freezer section, found gap in door due to unit having a missing washer that correctly aligns the doors, middle spacers are damged as well unit needs new spacers, spoke with gs ordering parts; ordrng 1 WP487576 (washer) and 2 WP489467 (washer)s, schdld next appmnt for 6/15 THU

Jessica S.

FLSC238DS6 FRIGIDAIRE REFRIGERATOR Customer complaint that unit is leaking water near back of unit, turned water back on, found unit has a cracked water valve, unit needs a new water valve, Job Cmpltd

Chris H.

JES9800BAB JENN-AIR RANGE Installed new panel, op test good; Job Cmpltd

Chris H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking water near the middle drawer, found ff evap drain tube frozen over, cleared out with steam, set temps at recommended settings, op test good ; Job Cmpltd

Chris H.

WDT790SAYW1 WHIRLPOOL DISHWASHER , Customer complaint that unit makes a grinding noise while washing, ran diagnostics found 8/1 slow drain, unit completed its service cycle, drain hose was not mounted correctly raised hose higher than disposal, found piece of glass in the pump, removed glass, op test good ; Job Cmpltd

Chris H.

WED72HEDW1 WHIRLPOOL DRYER Customer complaint that unit heats sometimes and other times it doesnt and they cant adjust the heat level, ran diagnostics no codes stored, units vent screen was restricted of fabric softner, cleaned out screen, wrinkle shield is on think customer is mistaking no heat during the extended wrinkle cycle, unit has good airflow and is heating, advised customer you can only adjust heat level on timed dry cycle, instructed to look over owners manual for cycle option and instructions, unable to duplicate issue its operating as designed ; Job Cmpltd

Dan H.

WOS92EC7AB01 WHIRLPOOL WALL OVEN Customer complaint that unit is dead and door is locked after self clean, found thermal fuse open, jumped out, user interface lit up, started bake for 350 degrees, unit did not heat, found high limit thermostat open, unit needs new thermal fuse and high limit thermostat; ordrng 1 WP4449751 (TSTAT) and 1 WPW10545255 (T FUSE), schdld next appmnt for 6/15 THU

Dan H.

KUDS30IXWH4 WHIRLPOOL DISHWASHER Customer complaint that unit is not filling, started normal wash cycle, unit did not fill, control is not sending 120vac to fill valve, user interface mounts are broken cuasing user interface to pull away from door when unit is opened, unit needs new control and user interface(wht) ; ordrng 1 WPW10380685 (CNTRL) and 1 WPW10500173 (user interface ), schdld next appmnt for 6/15 THU

Dan H.

KFIS25XVMS1 WHIRLPOOL REFRIGERATOR Customer complaint that unit leaks water, no leaks found, no evidence of a leak found, no water damage to floor under unit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Dan H.

KUDS30IXBLA KITCHENAID

Dan H.

NGD4655EW0 AMANA DRYER Customer complaint of loud noise, confirmed, found rollers worn out, unit needs new rollers, installed new rollers, vacuumed lint out of dryer cabinet, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,

Dan H.

NED4655EW1 WHIRLPOOL DRYER Customer complaint that unit is not starting, found no power from outlet to unit, found breaker tripped, reset, unit started and heated, op test good ; Job Cmpltd,

Dan H.

WED4800BQ1 MAYTAG DRYER Customer complaint that unit is not starting, started normal dry cycle, motor hummed for a second then shut off, found a sock lodged in blower wheel housing, removed, op test good ; Job Cmpltd

Dan H.

WFW96HEAW0 WHIRLPOOL WASHER Customer complaint of f8e1 error code, ran diagnostics, found f8e1( no water detected entering unit) error code, ran quick test cycle, all valves opened, unit filled to correct amount, no error codes shown after cycle, unit passed tests for error code shown, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Chad P.

FRT18L4JBD FRIGIDAIRE REFRIGERATOR Found condenser motor shorted. Removed machine compartment cover and pulled slightly away from wall to allow unit to cool as best as it can. Needs condenser fan motor replaced. ; ordrng 1 242018404 (motor-condenser fa),

Jeff M.

WFG540H0ES1 WHIRLPOOL RANGE The customer is having an issue with how easy it is to turn the gas knobs. Also all five of the gas knobs will emit gas prior to ignition so if the gas valve was turned just far enough it will dump raw gas out into the air and not ignite this issues happen once to the customer. Unfortunately due to the fact that all five valves are capable of doing this tells me they are functioning the way that their design; Job Cmpltd

Jeff M.

WDT720PADM0 WHIRLPOOL DISHWASHER The unit was not draining i found glass in the pump. I removed the glass the unit op tested good ;

Jeff M.

KBFS25EWWH9 WHIRLPOOL REFRIGERATOR Ice maker failed completely dead installed new icemaker unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

Jeff M.

WFE320M0EB0 WHIRLPOOL RANGE The light bulb was blown replaced for truck stock unit test good; used 1 S3810 ([Alt for TJS3810]) from stock, Job Cmpltd,

Jeff M.

WDF520PADW7 WHIRLPOOL DISHWASHER The little grey clip on the right rail came off. I put the clip back unit op tested good

Jeff M.

GDT580SMF0ES GE DISHWASHER The unit filter was clogged up. The cust clean the filter. Also she is not using rinse aid I recommend for her to start using it also the TCO fuse was tripped I reset it. Unit op tested good

Jeff M.

MGR6600FZ0 MAYTAG RANGE Installed new part unit op tested good ; Job Cmpltd

Paul H.

KFIS29PBMS02 WHIRLPOOL REFRIGERATOR Put unit in test 4, evacuated, replaced evaporator, compressor had rubber plug broke off inside, tried everything I could to remove, unsuccessful, spoke with GS, ordering compressor,

Paul H.

W8RXEGMWQ03 WHIRLPOOL REFRIGERATOR Unit not defrosting, had excess frost restricting air flow, placed in manual defrost, heater engaged, proving heater and bi-metal good, ordering ADC; ordrng 1 4388931 (timer,defrost adapt

Chad P.

KRFC302ESS00 WHIRLPOOL REFRIGERATOR Found hr door is deformed. Tech unable to level out the doors. Corner of door sticks out while lh door is flush. Needs rh door replaced. Advised it will take time to get new door.; ordrng 1 13094739SQ (dor-fip ss),

Jeff M.

GTDP200EF3WS GE DRYER The timer knob is cracked cust can install.;

Jeff M.

FFFW5000QW WASHER FRIGIDAIRE On specific cycles a lot of functions missing. on a normal cycle it does not give you the option to change the water temperature. On the drain and spin function it gives you the option to change the water temperature which in the owners manual shows it should not. A new control is needed ; ordrng 1 137208012 (control board)

Paul H.

CWG3100AAS MAYTAG WALL OVEN Heated oven, flame good, no orange, could not find gas smell, sniffed around the cooktop connections to be sure, still unable to find any gas smells. Customer did not want to sign due to leak not being found

Paul H.

MGDX655DW2 MAYTAG DRYER Removed loose screw from inside unit, tested, op test ok. Venting is plastic, told customer it would need to be replaced ASAP.; Job Cmpltd

Paul H.

WRS325FDAW04 WHIRLPOOL REFRIGERATOR Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd

Paul H.

KSSC42QKS01 KITCHENAID REFRIGERATOR Defrosted evaporator and air return, cleared drain, observed warping and leak in fresh food door seal, used vaseline and hair dryer to correct seal, op test ok.; Job Cmpltd,

Paul H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Cc of frost buildup in FC, when I arrived frost was minimal and giving a telltale sign as to where migration originated, also concern with fan noise, did not observe at this time, only able to wipe out remaining frost, unable to troubleshoot further at this time;

Paul H.

MVWC215EW1 MAYTAG WASHER Ran calibration, ran diagnostics, no unusual sounds, no thumping. Tested with rinse and spin, no issues, op test ok; Job Cmpltd

Paul H.

CFCP1NIXCSS GE REFRIGERATOR Dropping power intermittently, house wiring fine, ordering control board; ordrng 1 WR55X10956 (control board asm)

Paul H.

MRT311FFFH00 MAYTAG REFRIGERATOR Observed gap in seal of freezer door, ordering freezer door, adjusted level of unit; ordrng 1 LW10668769 (FC DOOR)

Paul H.

AGR6303MFS0 AMANA RANGE Top of range will not ignite, power to module, switch is fine, ordering spark module; ordrng 1 WPW10110491 (module-spk),

Corina B.

WTW8500DC0 WHIRLPOOL WASHER CC that unit is dead. F6e2 Communication Error: UI Cannot Hear ACU. Did TEST #1: Main Control (ACU) passed. Dissconected the ui wires, plugged them back in. Ran a calibration test optest ok.; Job Cmpltd GI7FVCXWQ00 WHIRLPOOL REFRIGERATOR CC that the fz is not cooling. Ff 43 fz 35 found the evap is covered in ice and the evap fan is not running. Used steamer to steam the evap out. Ran diag checked the dc volt to the evap fan .873 dcv. Will need a new main control. Called GS to ; ordrng 1 WPW10226427 (cntrl-elec 23256), schdld next appmnt for 6/14 WED

Chris H.

ZIRP360NXARH MONOGRAM REFRIGERATOR Customer complaint that units door is not right and she found a broken piece, spring has broken unit needs a new door spring, spoke with gs ordering part ; ordrng 1 WR01X10255 (spring ff door closu), schdld next appmnt for 6/14 WED

Chad P.

KUDS35FXBL8 KITCHENAID DISHWASHER Installed adjuster kit and leveled as courtesy. Op test ok. ; Job Cmpltd

Chris H.

NTW4651BQ1 AMANA WASHER Customer complaint that unit is not spinning, found lid lock fault, replaced lid lock from ts optest no good unit needs a main control, spoke with gs ordering part ; ordrng 1 W10671337 (cntrl-elec), used 1 W10404050 (LATCH) from stock, schdld next appmnt for 6/14 WED

Chad P.

KSC23C8EYY02 KITCHENAID REFRIGERATOR' Found foam in drain tube. Cleared. Op test ok. Likely this was caused by last time was repair as evap foam cover was destroyed from ice. Tech did not charge labor as a courtesy. ; Job Cmpltd

Chris H.

GHWN4250D0WW GE WASHER Customer complaint that unit is not spinning or agitating, found communications error, per tech sheet needs new main control, however states could be a lid switch since ge tech sheets are garbage and no way to tell for sure ordering both, unit needs main control and lid switch, spoke with gs ordering parts; ordrng 1 WH12X10334 (lid switch asm) and 1 WH12X10614 (control asm), schdld next appmnt for 6/14 WED

Chris H.

KDFE204EBL2 WHIRLPOOL DISHWASHER Customer complaint that units upper rack is not locking into place correctly, confirmed, when rack is in lower postion rack is locked but upper position upper rack will not engage, unit needs a new feed tube and manifold, spoke with gs ordering part, entitlement shows under factory warranty; ordrng 1 WPW10340542 (manifold) and 1 WPW10340745 (tube-feed), schdld next appmnt for 6/14 WED

Chad P.

WRF560SEYM04 WHIRLPOOL REFRIGERATOR Doors are aligned. Cc that unit seems to be getting moisture in it. Operations seem normal at this time. Turned mooisture control on. Also cust stated that door alarm isnt working. Per owners manual door alarm chimes after five minutes. Left door open and alarm did chime. Advised to use as normal. Is issues return please contact wpl back for service. Op test ok. ; Job Cmpltd

Chris H.

MFI2269VEB2 MAYTAG REFRIGERATOR Installed new control, op test good, took core for return; Job Cmpltd,

Alice M.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Found unit not completely defrosting. Forced a defrost cycle. Unit is able to defrost. Change defrost mode fron adc to standard defrost. Op test ok

Chad P.

WRV986FDEM01 WHIRLPOOL REFRIGERATOR Found water line that goes into water filter housing is deformed and not seating correctly. See photo. Needs replaced. Water pressure checks good at 52 psi. Techline: mike. Recored issueSr# 77 something. Call dropped in progress

Chris H.

MVWC565FW0 MAYTAG WASHER Customer complaint that unit will not start unit is plugged into a gfi recepticle, gfi is tripped, regular outlet is right next to gfi, plugged unit into correct outlet, unit started, no codes found, unit completed its service cycle, no issues with unit, its operating as designed ; Job Cmpltd,

Chad P.

MTB2156GEB WHIRLPOOL REFRIGERATOR Found thermostat not tripping. All fans and lits working correctly. Condenser clean. Air intakes clear. Unit is defrosting. Need thermostat replaced. Cust requests morning for install please. ; ordrng 1 WP61002043 (THERMOSTAT)

Chris H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is walking occasionally and they will redistribute load and it will be ok, ran diagnostics found off balanced load, advised on proper loading of unit, ran drain and spin unit is shaking, adjusted legs unit is now more stable, customer to monitor ; Job Cmpltd

Chris H.

GTDP490GD1WS GE DRYER Installed new knob and timer, op test good ; Job Cmpltd,

Chris H.

WRF560SEYM02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking water, found evap drain tube clogged due to duck bill being clogged with debris, qouted customer, steamed out ice build up also found ice water tube extension not inserted properly causing a little water to run out and freeze, corrected issues, op test good; Job Cmpltd

Chris H.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice and freezer temps are off, found frz set to-5 and ff set to 33, evaps are completly frozen over restricting airflow, set unit to proper temps and instructed customer on proper temps, steamed out evap removed cover found defrost heater disconnected,connected heater set unit into a forced defrost, cleared out rest of ice build up; Job Cmpltd,

Dan H.

WFC7500VW2 WHIRLPOOL WASHER Customer complaint that unit is not spinning, ran drain and spin cycle, unit spins, ran drain and spin with 6 wet bath towels, unit did not spin water out of the clothes, ran quick test cycle, no error codes found unit completed test cycle and ran high speed spin, called whirlpool techline spoke with ron, techline says replace the motor, file number 7719263463; ordrng 1 WPW10192987 (MOTOR), schdld next appmnt for 6/14 WED

Dan H.

MVWC415EW2 MAYTAG WASHER Customer complaint that drain hose falls out of sink and floods floor, secured drain hose to sink, op test good ; Job Cmpltd

Dan H.

MGDC215EW WHIRLPOOL DRYER Customer complaint that unit is not starting, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found start button had fallen off of mounts preventing button from being pushed in, no damge to mount or button, reinstalled, op test good ; Job Cmpltd,

Dan H.

MSD2456GEQ WHIRLPOOL REFRIGERATOR Installed new condenser fan motor, op test good ; Job Cmpltd

Dan H.

MVWC360AW0 MAYTAG WASHER Customer complaint that unit does not cycle through and is not sensing, ran diagnostics found f7e7( motor unable to reach target rpm), f7e1(basket speed fault), and f8e1( long/no fill) error codes, found drain hose laying on floor, corrected, ran manual test cycle for high speed spin, unit did not spin, ran tachometer test, tachometer is not reading basket speed, unit needs new shifter, installed new shifter, ran recalibration cycle, ran high speed spin in manual test cycle and tachometer test, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

Dan H.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Customer complaint that door handles are not flush with door, tightened door handles, op test good ; Job Cmpltd

Dan H.

WZF34X16DW01 WHIRLPOOL FREEZER Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

Jeff M.

KSEB900ESS0 WHIRLPOOL RANGE Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

MBF2258XEW5 MAYTAG REFRIGERATOR The unti was leaking. I found the drain frozen I added the P-trap truck stock part unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Corina B.

WSF26C3EXW01 WHIRLPOOL REFRIGERATOR CC that both doors open back up. Checked to see if the unit is tilted back. Adjusted the feet. Found the door cams are worn down on both sides will need new door cams. Called GS to order parts. ; ordrng 1 W10632059 (cover-wire) and 1 W11037957 (BRACKET) and 1 WPW10247907 (bracket FZ) and 1 WPW10248011 (cam-door) and 1 WPW10248015 (cam-door FZ), schdld next appmnt for 6/13 TUE

Corina B.

WFW87HEDW1 WHIRLPOOL WASHER CC. That the door will not open. Removed top panel and unlocked the door. F3e1 WATER LEVEL SYSTEM ERROR. Found damage on the side left panel. Started a load not water entered the unit. Checked the connection to the unit. Started unit up, filling with water. It only put 20 oz of water. Check the voltage to the valve 28v to the cold and 0v to the hot. Will need a new water valve. Called GS to order part. ; ordrng 1 WPW10435242 (valve),

Corina B.

WFW94HEAW WHIRLPOOL WASHER , Replaced the pump. Ran a drain and spin optest ok. ; Job Cmpltd,

Corina B.

ED5VHEXVQ03 WHIRLPOOL REFRIGERATOR CC that the i/m dispenser water line is leaking. Found the john guest fitting was not connected all the way. Cycled the i/m, no leaks optest ok.; Job Cmpltd

Corina B.

WRX988SIBM WHIRLPOOL REFRIGERATOR Replaced the door chute. Optest ok. ; Job Cmpltd

Corina B.

WED7300DW1 WHIRLPOOL DRYER CC that the is a rattle when starting the unit up. Turned unit on, heard a little rattle. threw 5 bath towels in could not hear a noise. Called GS to see if he could hear a noise, could not. Did pull the lint trap out as it was running and heard something come out of the vent trap. Optest ok.; Job Cmpltd

Corina B.

AGR5835QDW AMANA RANGE CC that the bake does not light. Found the bake ignitor not glowing. Replaced the ignitor from t/s. Oven lite in 30 seconds. optest ok.; used 1 12400035 (IGNITOR 5299) from stock, Job Cmpltd

Corina B.

MVWC416FW0 MAYTAG WASHER Ran diag, F7e6 motor fault checked connecter j2 1-2 2.46k ohms. Checked j2-2 and j2-1 for volts 120v. Checked j12-4 to j12-1 10.9dv. Tachometer passed. Checked underneath, passed. Replaced the actuator from the t/s. f8e1 no fill, long fill found the cold water is not coming into the unit as hard as the hot is. Removed the water line and its coming from the water spicket. Ran an auto test and calibration. ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

Chris H.

KESC307HBS8 WHIRLPOOL RANGE Customer complaint that units display doesnt always work, removed console, checked connections, op test no good, unit needs a new console assembly, part is discontinued, Job Cmpltd

Chris H.

WOS51EC0AS02 WHIRLPOOL WALL OVEN Installed new thermal fuse, unit began to heat; Job Cmpltd

Chris H.

WDT920SADM2 WHIRLPOOL DISHWASHER Customer complaint that unit doesnt dry very well, customer was not using rinse aid, advised rinse aid will help repel the water and dry dishes better, unit is operating as designed, Job Cmpltd,

Chris H.

WPRE6150K1WT GE WASHER Customer complaint that unit is not spinning or agitaing, motor leds are inicating motor is operating as designed, obesrved motor and transmission move, ran diagnostics, control is not sending power to motor when spin cycle should be operating, unit needs a new main control board, qouted customer, Job Cmpltd

Chris H.

MGDB835DW3 MAYTAG DRYER Customer complaint that unit smells during a high heat cyclelike plastic or rubber,no codes stored started unit on high heat timed cycle,flame is cycling on and off as it should,customer threw in load of towels, unable to duplicate the issue, unit is operating as designed ; Job Cmpltd

Chris H.

KDTE254ESS2 KITCHENAID DISHWASHER Customer complaint that unit is leaking from drain hose, unit has drain hose extension installed that is still not long enough, drain hose extension is not a factory part, customer needs to contact installers or buy a longer extension hose, unit operates as designed ; Job Cmpltd

Gail V.

WHIRLPOOL RANGE WFG505M0BW0 Customer complaint that units burner is flaring up and that the oven makes popping banging noises when up to temps, burner cap was not sitting properly,adjuted burner is now igniting properly, preheated oven on 350 found ignitor is not shutting off, noise is coming from bottom of oven pan when expanding from heat, oven cavity is seperating near right top of oven, cavity is not a servicable part, contacted wpl techline ref# 7719247911 mark they are to be in contact with either me or the customer ; Job Cmpltd,

Chris H.

MAYTAG WASHER LAW9304AAE Customer complaint that unit is leaking into the tub, unit is leaking past the hot water valve, unit needs a new water valve, spoke with gs ordering part ; ordrng 1 WP22001274 (valve- wat 71.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/14 WED !,

Chris H.

WHIRLPOOL DISHWASHER DISHWASHER Customer complaint that unit was smoking and then tripped the breaker, unit caught fire and needs control, user interface and wiring harness, spoke with gs ordering parts; ordrng 1 W10496087 (harns-wire) and 1 W10597041 (cntrl-elec) and 1 WPW10380065 (panel-cntl), schdld next appmnt for 6/13 TUE !,

Chris H.

KITCHENAID REFRIGERATOR KFIS29PBMS00 Customer complaint that unit is not cooling properly, frz temp at 31 ff temp at 44, unit has old style ff evap, freezer evap has frost build up near top of evap, per service pointer w10666205c unit needs a new ff evap and compressor, spoke with gs ordering parts CFC JOB XTRA TIME NEEDED ; ordrng 1 W10276644 (compressor) and 1 W10917531 (FF EVAP), schdld next appmnt for 6/14 WED !,

Jeff M.

KDTE254EWH2 KITCHENAID DISHWASHER The unit is not responding to commands multiple LED lights are burned out unit needs new main control and ui. The machine will going to a diagnostics mode but it will not advance to the test cycle or display any codes. I did tested the door switch and it was good. ; ordrng 1 W10866124 (CONTROL) and 1 W10902371

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR The unit is still frosting up. C pics I inspected the cabinet for holes punctures again it's not find anything unit needs a new door; ordrng 1 LW10599407 (dor-fip),

Jeff M.

KDFE104DWH4 KITCHENAID DISHWASHER The customer did not have the filter installed correctly allowing a lot of food particles to build inside the washer arms blocking the washer arms I showed the current customer the proper procedure of installing the filter should not happen again and it's a new washer arms; ordrng 1 WPW10406822 (LOWER WASH ARM) and 1 WPW10448645 (MID WASH ARM),

Jeff M.

WFE745H0FS0 WHIRLPOOL RANGE The trim vent is broken on the left side. Ths unit needs a new trim vent ; ordrng 1 W10294855 (trim-vent)

Jeff M.

KDFE104DSS0 KITCHENAID DISHWASHER Installed new parts user interface is working properly the machine will go through the functions but the sump motor works occasionally it is receiving 120 V AC the unit needs a new sump assy; ordrng 1 WPW10605057 (SUMP)

Dan H.

GE REFRIGERATOR GTZ21GBEBSS Customer complaint that unit is still making noise, found back wall of freezer section vibrating when evaporator fan is running, unit needs new freezer section back wall, air tower, and evaporator fan motor; ordrng 1 WR13X10999 (BACK WALL) and 1 WR13X11000 (AIR COVER) and 1 WR60X26085 (FAN MOTOR), schdld next appmnt for 6/14 WED 2-5,

Dan H.

KITCHENAID REFRIGERATOR KFIV29PCMS03 Customer complaint that fresh food section lights are dim, confirmed, found freezer section led out, jumped out, all other lights working now, unit needs new freezer section led module; ordrng 1 W10637315 (LED34.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/14 WED !,

Dan H.

WHIRLPOOL WASHER NTW4600YQ1 Customer complaint that unit jumps around during spin cycle, found suspension rods worn, unit needs new suspension rods; ordrng 1 W10780048 (SUSPENSION RODS), schdld next appmnt for 6/14 WED !,

Dan H.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Customer complaint that unit is jot cooling, fresh food section temperature at 60 degrees, freezer section temperature at 53 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, ice chunk formin on evaporator inlet and outlet lines, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, system has a leak, unit needs new evaporator and compressor, customer does not want repair at this time; ordrng 1 W10836706 (evaporator 222.09) and 1 WPW10507886 (compressor 453.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $97.15 Check #

Dan H.

WHIRLPOOL REFRIGERATOR KBFS20EVMS13 Customer complaint of ice build up on freezer section floor and unit is leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered by Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, C, Job Cmpltd,

Dan H.

ROPER WASHER RTW4516FW1 Unit has roaches(see pic), advised customer that unit cannot be diagnosed unit house has been exterminated; Job Cmpltd,

Dan H.

GE STACK W/D GTUP240GM6WW Customer complaint that unit is not starting, found no power to outlet, found breaker tripped, reset breaker, stared dryer on normal dry unit started and heated, started washer on spin cycle, unit spins, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; , Job Cmpltd,

Dan H.

WHIRLPOOL DISHWASHER MDB8969SDM3 Customer complaint that door pops open mid cycle within first 10 minutes of cycle and theres "stuff" in it, customer loaded upper rack and started normal wash cycle, door did not pop open, unit is operating as designed ; Job Cmpltd,

Dan H.

KENMORE REFRIGERATOR 106.74932400 , Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 48 degrees, unit was in defrost when tech arrived, defrost cycled ended, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, found evaporator drain tube clogged and iced over causing water to run into air channels, air channels to fresh food section section frozen shut, unit needs evaporator drain tube and air channels cleared, cleared evaporator drain tube and air channels, op test good ; , Job Cmpltd,

Dan H.

MAYTAG RANGE MER5751BAQ Customer complaint that oven door is not hung properly, found drawer not sitting on tracks causing oven door to bind when opened, no damage to drawer wheels or track, properly set drawer in tracks, op test good ; Job Cmpltd,

Arthur V.

AMANA DRYER NED4655EWo Found vent tube blocked with lint. Removed and cleaned out. ( not accessible to customer). Op test good advised customer about foil vent ; Job Cmpltd,

Arthur V.

WHIRLPOOL MW-HOOD COMBO MMV4205BAQ Found mag tube shorting. Needs mag tube and diode. Also noise filter sparking and needs replaced. Total est 321.20. Which is parts and shipping ---parts needed are 1-wpde91-70063d. And 1- wpde96-00400b. And 1- wpw10126786. Cust does not want repaired. ; Job Cmpltd,

Arthur V.

MAYTAG REFRIGERATOR MBF2258XEW1 Found ice maker has 120 v motor is stalled and unit needs replaced. ; ordrng 1 D7824706Q (ice maker),

Gail V.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found no power to i/m, reset connections, cycled power to unit, i/m receiving power, cycled, to water, found fill tube frozen, needs valve; ordrng 1 W11043013 (VALVE), schdld next appmnt for 6/14 WED !,

Robert A.

JENN-AIR OTR MICROWAVE JMV9196CS1 Complaint, fan will turn on by itself in the middle of the night Ran diagnostics, good, tested fan on all speeds, good, unable to duplicate issue Light out needs bulb Cust to unstall; ordrng 2 W10709921 (BULB)s, saved job compltd

Robert A.

KITCHENAID RANGE KFES530ESS0 Ran diognastics f6e9 lost comm, cleared code, ran self test, f1e1 internal error, needs control; ordrng 1 WPW10612943 (CONTROL), schdld next appmnt for 6/14 WED !,

Robert A.

KITCHENAID ICEMAKER KUID308ESS1 Installed drier and cond, pulled 28"vac w/pump, watched, charged 5.75oz r134a, unit cooling, watched, started to make ice, op test ok; Job Cmpltd,

Paul H.

JMW8530AAB JENNAIRE WALL OVEN Replaced clock, powered up and tested, set clock, preheated to 350F

Paul H.

MED6000XW2 MAYTAG DRYER Replaced drum, blower, and motor, found two rollers sticking, replaced from t/s; used 1 WPW10314173 (SUPPORT ROLLER), and 1 WPW10314173 (SUPPORT ROLLER) from stock

Paul H.

EV188NYWQ02 WHIRLPOOL FREEZER Replaced defrost timer, cleared defrost drain, op test ok.; Job Cmpltd

Arthur V.

MAYTAG WASHER MVWX550XW0 Found f7e5 error. Replaced actuator re calibrated. Op test good ---; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd,

Paul H.

MEDB835DW0 MAYTAG DRYER Replaced UI and console, powered on, tested, op test ok; Job Cmpltd,

Paul H.

WDF520PADM7 WHIRLPOOL DISHWASHER Unit displaying error codes 8-2, 6-4, 10-1, 5-2, checked power to fill valve while running diagnostic test, no power, skip through test, ran drain, checked power to pump, 5v at first, cancelled and restarted, 120v, unit needs control board, ordering part; ordrng 1 W10906426 (CNTRL)

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Ff 33, frz -2, both set on 7, comp and fans running, door seals good, i/m arm out of place, corrected, ran diagnostics, all passed, working as designed at this time, op test ok; Job Cmpltd,

Paul H.

WFG515S0EB0 WHIRLPOOL RANGE Observed burn damage to unit, fire occurred at bake burner, no visible imperfections in burner, notice damage to harness and igniter, gas line appears fine, unsure if regulator or burner caused leaking/gas build up. Ordering both plus igniter and harness; ordrng 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven) and 1 WPW10602001 (valve-gas) and 1 WPW10701462 (harns-wire)

Robert A.

GE RANGE GAS CGS990SET7SS Found igniter open, replaced, op test okPart. Wb13k10043; Job Cmpltd,

Paul H.

KSRJ25FXMS03 KITCHENAID REFRIGERATOR IM cycled, did not fill, valve not actuating, ordering valve assembly, checked socket for light issue, no voltage, checked at gemini board, no voltage, bulbs were blown when board failed, ordering board, due to board failure destroying bulbs I'm ordering two bulbs; ordrng 2 WPA3073101 (bulb-light)s and 1 WPW10179146 (valve-inlt) and 1 WPW10318714 (cntrl-elec),

Corina B.

WHIRLPOOL REFRIGERATOR WRS322FDAM04 CC that the lights are dim. Found the led lights are on but very dim. Will need a new contol. Called GS to order the part. ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), schdld next appmnt for 6/13 TUE !,

Corina B.

WHIRLPOOL WASHER WTW5000DW1 CC that its making a squeaking noise and smell melted plastic. Removed the cam found there is melted plastic. Called GS told him the cam is melted again. He said the gearcase would be causing the cam to melt. Will need a new gearcase, screw and cam. ; ordrng 1 W10721967 (cam) and 1 W10752187 (screw) and 1 W10771760 (gearcase), schdld next appmnt for 6/13 TUE !,

Corina B.

WHIRLPOOL REFRIGERATOR ED2KHAXVQ01 Removed cover to i/m dispenser. Found the ice dispenser are is not hitting the switch. Will need a new dispenser arm. Did not use the control board, brought back for return and have the core from the first one. Called GS to order part.; ordrng 1 WPW10152853 (arm-dispsr), schdld next appmnt for 6/13 TUE 8-11,

Corina B.

WHIRLPOOL REFRIGERATOR GX2FHDXVB04 CC that there is frost in the fz. Found the fz gasket is torn. Will need a new fz gasket. Called GS to order part. Rs per cust req.; ordrng 1 WPW10436250 (gasket-fip), schdld next appmnt for 6/14 WED

Corina B.

AMANA REFRIGERATOR ASD2522WRW01 CC can not remove the water filter. Removed the filter. Instructed the cust on how to install the water filter. ; , Job Cmpltd,

Corina B.

KITCHENAID RANGE KERK807PWW02 The front panel is falling off and want to reinstall the control panel.;

Corina B.

WHIRLPOOL RANGE WFC340S0EW0 Replaced the oven sensor and the oven switch. Heated oven to 350* optest ok. ; Job Cmpltd

Corina B.

WHIRLPOOL RANGE KGRA806PSS02 Replaced the gas valve. Broil and bake both ignited. Heated oven to 350* optest ok. ; Job Cmpltd,

Chad P.

AMV2307PFS0 AMANA MICROWAVE Installed control. Op test no good. Alldoor switches and wiring check good. Found mag open. Needs mag replaced. Also, light is out. Needs bulb replaced. Cust requests last call of day. Please contact number provided in sticky notes. Also, they request to be out on the cancelation list. ; ordrng 1 8206232A (lamp 40 watt) and 1 WPW10693025 (MAG)

Chad P.

WHDRR418G0WW GE WASHER Installed valve. Op test ok. ; Job Cmpltd,

Chad P.

WFW92HEFW0 WHIRLPOOL WASHER Installed control and ran normal wash. Op test ok. Core placed on truck for return. ; Job Cmpltd,

Jeff M.

MVWC400XW4 WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

ZBD8920DSS GE DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Chris H.

KENMORE WALL OVEN ELE 911.30169694 Customer complaint that unit is not igniting, found ignitor open, needs a new igniter, quoted customer, replaced igniter from ts op test good; used 1 4342528 (IGNITOR 51.45) from stock,, Job Cmpltd,

Chris H.

MAYTAG REFRIGERATOR MFI2269VEB2 Customer complaint that unit will turn on and off on its own and is not responding to commands, unit was not running when tech arrived, user interface is flashing on and off, power coming to ui is intermittent,power to main control is constant can hear relay attempting to turn on, main control has malfunctioned unit needs a new main control board, quoted customer, spoke with gs ordering part ; ordrng 1 WPW10310240 (cntrl-elec 225.79), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/13 TUE !,

Chris H.

MAYTAG WASHER MVWB835DW0 Customer complaint that units basket is loose, confirmed, units suspension rods are weak, u it needs new suspension rods, spoke with gs ordering part ; ordrng 1 W11027214 (SUSPENSION ), schdld next appmnt for 6/13 TUE !

Chris H.

WHIRLPOOL WASHER WTW8040DW2 Customer complaint that unit will not do anything just hums, found rotor rubbing on floor, unit is on carpet as well, adjusted legs up, op test good ; Job Cmpltd,

Chris H.

KITCHENAID DISHWASHER KUDC10IXWH1 Customer complaint that unit will not start, control lock was on, showed customer how to turn on and off, control lock, op test good; , Job Cmpltd

Chris H.

AMANA SXS REFRIGERATOR ARSE667BC Installed new motor, op test good ; Job Cmpltd,

Chris H.

GE WASHER S4200B1WW , Customer complaint that unit will not spin and makes awful noises, found hub on basket completely rusted out, transmission is just spinning agitator, quoted customer, states they just buy a new unit ; , Job Cmpltd,

Chris H.

MAYTAG RANGE MER8700DS1 Customer complaint that unit started smoking and they immediately unplugged unit, found power cord was loose and burned, no damage to terminal block or wires, customer needs a new power cord, explained this is not covered under warranty, customer to buy and install new cord; Job Cmpltd,

Chris H.

GE REFRIGERATOR GTH22SHPARBS Customer complaint that unit is not cooling frz temp at 18 ff temp at 60, removed evap cover, evap was not running, spun fan motor started running, unit needs a new evap fan motor, quoted customer, does not want repair at this time ; job compltd

Chris H.

WHIRLPOOL DISHWASHER WDT720PADM2 Installed new control and user interface, op test good ; Job Cmpltd,

Chris H.

GE REFRIGERATOR TPX24BIYEBB Customer complaint that unit is leaking from the freezer section and that the bottom has ice build up, found drain tube clogged, steamed out ice build up which was excessive, op test good; , Job Cmpltd,

Dan H.

KITCHENAID REFRIGERATOR KBFS20EVBL10 Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 44 degrees at bottom, air damper is working, advised customer on proper product placement, unit is operating as designed ; Job Cmpltd,

Gail V.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Installed new evaporator fan, op test good ; Job Cmpltd,

Dan H.

KITCHENAID DISHWASHER KUDS03FTSS3 Customer complaint that unit is not draining, unit filled with water, pressed cancel to drain unit, drain pump did not start, unplugged drain pump to check power, drain pump recieving 120vac, plugged in drain pump, drain pump started unit drained, started normal wash cycle and cancelled after fill, unit drained, op test good; Job Cmpltd,

Dan H.

KITCHENAID REFRIGERATOR KRFF507ESS01 Customer complaint that freezer section door handle is loose, no damage to mounts or door, tightened door handle, op test good ; Job Cmpltd,

Dan H.

WHIRLPOOL WASHER WTW4616FW0 Customer complaint that unit overfills and smells like a laundry mat, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd,

Dan H.

MAYTAG WASHER MVWC415EW2 Customer stated at door that unit is working now and they do not need service; Job Cmpltd,

Dan H.

WHIRLPOOL DRYER WED4815EW1 Customer complaint that power cord started burning, Found terminal block and power cord burned, unit needs new terminal block and power cord, installed new terminal block, customer will replace power cord, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd, O

Dan H.

WHIRLPOOL WASHER WTW4815EW1 Customer complaint that unit is not filling up passed halfway up basket, advised customer that this is a H.E. machine and that thats the normal amount of water, started normal wash cycle, unit filled up to normal level, unit is operating as designed ; Job Cmpltd

Arthur V.

MAYTAG WASHER MVWB450WQ2 Cust complaint unit leaking but only when she does heavy loads like comforter or rubber backed rugs--- (see pics ). Advised cust to do heavy loads at laundromat---unit normally has not been leaking except for theses heavy loads. Unit op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRS526SIAH00 Found bar that turns ice bucket misaligned. Reinstalled properly unit working now. Now unit is dispensing ice. Op test good---; Job Cmpltd, O

Arthur V.

MAYTAG RANGE MER6600FZ0 , Removed spot using a sharp edge and some soap and water. Cooktop is not defective-- spot was from a spill of some source ----; Job Cmpltd,

Arthur V.

Robert A.

WHIRLPOOL WASHER WTW8500DC2 Called and talked w/cust, same error code, needs panel and mcu; ordrng 1 W10812418 (MCU) and 1 W10915405 (UI HARNESS) and 1 W11025585 (UI), schdld next appmnt for 6/13 TUE !,

Robert A.

WHIRLPOOL REFRIGERATOR WRT316SFDM00 Found seam of drier leaking, replaced, pulled 28"vac w/pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

Robert A.

ROPER DRYER RED4516FW0 Found unit only receiving 120vac, needs 220, reset breaker, ng, bad breaker, suggest having an electrician correct power problem Op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Jeff M.

MEDX655DW1 MAYTAG DRYER Push the start button came out of the holster I reset the push to start button unit op tested good ; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KDFE104DSS3 Checked float, Ran unit, unit filled and started to wash, canceled, ran diagnostic cycle, no codes, watched cycle, good, op test ok; Job Cmpltd,

Jeff M.

NTW4516FW1 AMANA WASHER The unit has no saved codes and regulating temp correctly. Customers just not used to the new machines customer does not have the proof of purchase she will call Bloons brothers and have a copy sent to us. On sB web this particular unit was only manufactured in 2016 2017; Job Cmpltd,

Jeff M.

JKP86SOH3SS GE WALL OVEN Read diagnosed the microwave transformer ohmed out both high side and low side check to good the transformor is not grounding itself ou. high voltage capacitor tested good the unit still needs needs a mag; ordrng 1 WB27X10516 (magnetron)

Robert A.

WHIRLPOOL WASHER WFW95HEDW0 Found unit stuck in drain mode, cleared drain pump, cleared pressure hose, excess soap in unit, ran diagnostic cycle, suds, cleared soap, op test ok; Job Cmpltd,

Chad P.

AMV2307PFS0 AMANA MICROWAVE Installed control. Op test no good. Alldoor switches and wiring check good. Found mag open. Needs mag replaced. Also, light is out. Needs bulb replaced.

Robert A.

GE REFRIGERATOR PSC23MGTDBB Found john guess fitting at bottom of door leaking, waterline in frz door frozen Needs heater kit and union, Cust to let us know; ordrng 1 WR02X11330 (union connector7.35) and 1 WR49X10173 (dispenser water tube77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Chad P.

MDB8959SFE4 MAYTAG DISHWASHER Leveled out unit and corrected defects in seal. Ran normal wash. Op test ok. Advised to use as normal. If issues continue please contact wpl back for service. ; Job Cmpltd,

Chad P.

WRT316SFDW00 WHIRLPOOL REFRIGERATOR Found unit leaking at condenser braze. Repaired braze and placed filter charged unit. Op test ok. Advised to please allow 24hrs for normal cooling to resume. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Chad P.

KMHS120EBS1 WHIRLPOOL MICROWAVE Found display dead on control. Unit is responding and working. Reset power. Op test no good. Needs control replaced. ; ordrng 1 W10881539 (CONTROL)

Robert A.

KITCHENAID DBL WALL OVEN KEBC206KSS04 Cleaned oven door glass, op test ok; , Job Cmpltd

Robert A.

KITCHENAID REFRIGERATOR KUDS30FXSS5 Installed control and panel, ran diognastic cycle, op test ok; job compltd

Arthur V.

WHIRLPOOL REFRIGERATOR Found small ice build up at top of freezer door---seal is good doors are level and sealing. Used silicone and sealed around top of door. Unit op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL DLB WALLOVEN ELE RBD305PDB14 Found several selections on touch pad non responsive. Needs touch pad Cust to call back if repair is wanted-- labor---- parts and shipping-- part number needed is 1- WP8300435; Cllctd $96.02 Check # 137, Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR GSF26C5EXY00 Found optics not working. Read techsheet unit has to be disconnected from power after replacing optics to reset them. After cutting power and resetting ice maker cycled and filled. Unit op test good ; Job Cmpltd,

Arthur V.

MAYTAG WASHER MVWC300XW0 Cust states unit making a screeching sound. A horrible metal in metal sound. Ran diagnostics. Getting 1 error code. F7e5 shifter problem. Ran manual test. Unit ajitate and spin no noise. Cleared code and ran auto cycle. Unit passed. No unusual noises. Cycled unit with same load cust was using---no issues. Unit op test good. Could not duplicate issue--; used 1 SENIOR DISCOUNT (SENIOR DISCOUNT) from stock, , Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRF560SMYW04 Found unit not going into defrost. Ran thru techsheet heater and bi metal good. Needs control Please order from servall cleveland Reschedule at customer request ; ordrng 1 W10836824 (cntrl-elec), schdld next appmnt for 6/16 FRI !,

Arthur V.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Robert ----sr 7719236714 went thru testing with Robert at techline passed ( freezer icemaker not cycling ). Advised me that both icemaker and harness need replaced. Must order new part directly from whirlpool so that no chance of receiving old stock. GS. PLEASE XPARTS PART. Advised cust about xparts wait time --- ; ordrng 1 W10898289 (ICE MAKER FREEZER ), schdld next appmnt for 6/14 WED !,

Chad P.

WFG505M0BS0 WHIRLPOOL RANGE Found all the knobs seizing on the manifold. Needs manifold assy replaced. Cust requests morning for install appt please. ; ordrng 1 W10538763 (pipe-mnfld),

Jeff M.

JGS9900BDB JENNAIRE RANGE Keypad is not operating correctly needs a new key pad; ordrng 1 WPW10206073

Paul H.

WTW8800YC1 WHIRLPOOL WASHER Ran diagnostics, error f51 RPS sensor, error f40 ATC thermistor open or shorting, observed catch in hub, ordering hub, believe that is not cause for RPS failure, ordering RPS, also gettingvalve log for ATC Thermistor for f40, wiring good; ordrng 1 W10820039 (hub) and 1 W10853723 (valve) and 1 WPW10178988 (sensor)

Jeff M.

WMH32519FS0 WHIRLPOOL MICROWAVE nstalled new part unit op tested good ; Job Cmpltd

Paul H.

MFI2569VEW MAYTAG REFRIGERATOR Replaced chute/flapper assembly, checked seal, good, op test ok.; Job Cmpltd,

Chad P.

GTWN7450D0WW GE WASHER Tool tech got for tub removal does not fit. Measured tub ring. Will require a half inch socket 1 1/4" deep well socket to remove. Cust understanding. Unit still works. Will need last call of the day please. C.p. Only as he will have tool to repair unit.

Chad P.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Found unit not defrosting correctly. Ran forced defrost. Unit is able to defrost. Let unit defrost and changed unit to timed defrost. Leveled doors op test ok. ; Job Cmpltd

Chad P.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR Leveled doors. Op test ok. ; Job Cmpltd,

Chad P.

KSSS48QJT00 KITCHENAID REFRIGERATOR Found condenser needs celaned. Cust cavved out. Temps started to drop immediately. Condenser cooled and compressor noise reduced. Op test ok.

Jeff M.

GSS25QGTAWW GE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Jeff M.

DDT575SMF2ES GE DISHWASHER I took the bottom kick panel off of the dishwasher and found a lot of mold water accumulating in the false floor of the GE dishwasher see pictures the water has come in contact with a lot of the electrical components located at the bottom of the dishwasher. The unit will need more parts too be properly repaired. Extra time will be required because the dishwasher has to be uninstalled to be cleaned; ordrng 1 3WD21X10494 (SENSOR) and 1 WD21X22276 (CONTROL) and 1 WD35X20878 (drain pump) and 1 WD49X23781 (SUMP MOTOR)

Jeff M.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Filter was not in the icemaker I install the icemaker correctly unit tested good; Job Cmpltd,

Jeff M.

WRF992FIFM WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Paul H.

WBSE3120B2WW GE WASHER Tub nut is completely seized, will have to be cut off, ordering tub nut, will replace transmission when new nut is here; ordrng 1 WH2X1193 (NUT-HUB)

Robert A.

GE DISHWASHER GDT580SMF7ES Found clamo on hose from drain pump to sump too big, removed, used smalled clamp, good, ran unit, no leak at drain pump, found middle of washpump leaking, needs wash pump; ordrng 1 WD24X10059 (hose wash) and 1 WD26X23258 (WASH PUMP) and 1 WD35X10382 (kit - piranha clamps), schdld next appmnt for 6/12 MON ! [**],

Robert A.

MAYTAG DRYER ELE MEDB850YW0 Found vent colgged, unit full of lint, fire hazzard, element open, needs elementCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WP8544771 (ELEMENT), schdld next appmnt for 6/12 MON !,

Robert A.

MAYTAG DRYER MED3500FW0 Inspected rollers and pulley, good, found screw missing from bottom left side of cabinet causing an intermittent squeak, replaced, ran unit, op test ok; Job Cmpltd,

Robert A.

MAYTAG DRYER MEDC215EW1 Found thermal cut off open, replaced, ran unit, op test okCust has a plastic accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Cust to replace; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR ABB1924BRB00 Complaint, unit never cooled, found comp and fans running, tapped system, in28"vac, charged system, unit cooling, good heat on highside, Sealed process stub, cust to watch, op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd,