Service History 177 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Broadview Heights, OH 44147

David R

Job Details: 06/07/2021

"Cc dishes are not getting clean. Water is entering unit but lower spray arm is not turning. F4E3, F9E4, F2E1, F5E1. Motor humming when in use. All other components are working. Will need wash pump, customer paid SVC only. ; ordrng 1 W10861526 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model wfe540h0es1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/07/2021

"Cc unit oven sparked, now not heating Found bake element physically popped open. Unit needs bake element. ; ordrng 1 W10779716 (Bake element)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Rocky River, OH 44116

Corina B

Job Details: 06/07/2021

CC that the unit is not working. Confirmed. Found a Bobby pin stuck to the latch. Removed the pin. Started a cycle. Optest ok

We serviced a

KITCHENAID RANGE

Model KGRS807XSP00

Near Cleveland, OH 44113

Jason N

Job Details: 06/07/2021

Cc unit displays f2 e1Confirmed unit display stuck on f2e1. Replaced keypad using customer supplied part. Tested all unit functions. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

unit is not draining the pump its not getting power I took the door apart I checked the main control board theres no loose wires control board is not sending power needs a new control board no ETA; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM5

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

Icemaker failed needs new icemaker estimate only; ordrng 1 D7824706Q (Ice maker) and 1 S (S)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ5

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

The interlock switch does not fit this model. But the main control board relay for the lights is not operating needs new control board no eta ; ordrng 1 W11342846 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW9500TC01

Near Mentor, OH 44060

Joe O

Job Details: 06/07/2021

"Cc: f35,f21, suds errorFound error codes f21(long drain) f35(analog pressure sensor failure). Ran auto test. Unit has good drain, pressure hose and air trap free of blockages, kinks or cracks. Needs pressure sensor.Advised customer could need controlCustomer does not want to repair at this time ; ordrng 1 WPW10415587 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW750CPL1DG

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

Installed lid lock kit. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

The freezer is about 25? the fridge is about 45?. The unit makes ice and occasionally does not make ice. Theres a frost pattern theres heat transfer needs a new control board. No eta; ordrng 1 W11196400 (Control) and 1 W11518204 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

Installed ice maker. Cycled ice maker. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGZ00

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

"Cc: not making ice, water flowing from dispenserFound ice maker lost home position and is free spinning, allowing water to flow directly into ice bin. Needs ice maker.; ordrng 1 W10873791 (icemaker)"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD305PDS14

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

Cc he got error F2e6 on screen and unit not working Found display to be blank unit will not start just beeps Needs 8301917 control and 8300435 UI are no longer available

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 06/07/2021

"Replaced icemaker, water line and ice chute. Ran through diagnostics. Water entered into icemaker. Let customer know, give a couple hours before ice starts to drop. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Parma Heights, OH 44130

David R

Job Details: 06/07/2021

"Cc unit making noise. Before coming out, customer found screws in unit gasket, causing noise when drum spinning. Customer wanted us to still check out everything. Went into unit and found everything is working fine. Tested, good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

The noise is the customer was hearing were all normal around the unit and a test cycle also ran it for towels everything tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

"Cc: squealing in spinCustomer showed audio clip. No stored error codes. Ran auto test, ran manual drain. Found belt stretched. Needs belt; ordrng 1 W11239857 (belt)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

"Cc unit,not powering on Found thermal fuse open Used test fuse ran several test did not trip test fuse Installed new fuse from truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Broadview Heights, OH 44147

Corina B

Job Details: 06/07/2021

"Replaced the ui, control and harness. Brought core back for return. Optest ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Shaker Heights, OH 44122

Jason N

Job Details: 06/07/2021

"Cc unit making grinding noise and stopping in mid cycle.Ran diagnostics, found code f0e3 for overload. Ran auto test, all functions passed checked under unit found rotor loose, would not tighten. Rotor is cracked. Unit needs rotor. Rotor is covered under 10 yr for parts. ; ordrng 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Williamsfield, OH 44093

Jeff M

Job Details: 06/07/2021

The seal is not the issue the issue is the door along the top is the deformed needs a new door. No eta; ordrng 1 WZF34X20DW01 (Door)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 06/07/2021

"Replaced the gearcase, cam, shifter, belt and cover. Ran a calibration. Started a cycle. Optest ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

Cc of dryer not always heating Ran several times Could not duplicate issue OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Garfield Heights, OH 44128

Corina B

Job Details: 06/07/2021

Replaced the thermostat. Optest ok.

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEW3

Near Brook Park, OH 44142

David R

Job Details: 06/07/2021

"Drain tube; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Ashtabula, OH 44004

Joe O

Job Details: 06/07/2021

Installed water valve. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Geneva, OH 44041

Jeff M

Job Details: 06/07/2021

The evap fan is seized the evap cover is broken both needs to be replaced; ordrng 1 WP2315539 (Fan motor) and 1 W11024683 (Evap cover)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Amherst, OH 44001

David R

Job Details: 06/07/2021

"Cc unit is not washing dishes, leaving soap pop at the bottom of unit. F7E1, F7E2, FAE2 error codes. Ran diagnostics and components working and can hear sprayers turning and washing going around in unit. Ran a normal cycle, water entered unit and that was it. Wash pump did not come on. Ordering wash pump because of error code and also ordering main control as well. Replace control first and if have to, replace wash motor.***office to reschedule ; ordrng 1 W11462458 (Control) and 1 W11460945 (Wash pump motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Jefferson, OH 44047

Joe O

Job Details: 06/07/2021

Cc: moisture in unit at end of cycleFound unit has plastic tub. Advised customer on moisture build up on plastic tub. Ran diagnostics test cycle. No error codes. Heater is functioning. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB1

Near Highland Hills, OH 44122

Jason N

Job Details: 06/07/2021

"Cc unit cooktop switch not workingTested all burners for operation, found RF burner switch arcing internally. Unit needs infinite switch. 2 knobs are broken for the switches, stems are broken, will order as well. Knobs not showing in stock at marcone. Office to contact customer with next service date. ; ordrng 1 WP3149400 (Infinite switch) and 2 W11158169 (Knobs)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Elyria, OH 44035

David R

Job Details: 06/04/2021

"Cc ice build up by FZ top door. Heated up gasket to put closer and conform to cabinet, good. No gaps. Leave closes for half an hour. Good. Op test ok"

We serviced a

KENMORE WASHER

Model 110.464725

Near Painesville, OH 44077

Jeff M

Job Details: 06/04/2021

The drain was plugged I cleared the drain unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Parma, OH 44134

Dan H

Job Details: 06/04/2021

"Customer complaint of noise, found a piece of plastic flapping in condenser fan, adjusted, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Parma Heights, OH 44130

Dan H

Job Details: 06/04/2021

"Installed control, belt, and idler pulley, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL COOKTOP GAS

Model SCS3014LS02

Near Painesville, OH 44077

Joe O

Job Details: 06/04/2021

"Cc: propane smellFound propane smell coming from front right burner valve. Needs burner valve.Customer does not want to repair at this time; ordrng 1 WP4456816 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

David R

Job Details: 06/04/2021

"Cc unit not advancing. Found drain hose going to floor. Per owners manual needs to be same height as unit. Corrected, put drain hose into drain pipe. Tested, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Parma, OH 44134

Dan H

Job Details: 06/04/2021

"Customer complaint that unit is not starting, found control lock on, turned off, unit started, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Westlake, OH 44145

Corina B

Job Details: 06/04/2021

"CC that the dryer is not heating. Confirmed. Checked the outlet good. Checked the vent, good. Checked the fuses, good. Checked the motor, found the connections to the motor were half plugged in. Reconnected the wires to motor. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, OH 44021

Brian M

Job Details: 06/04/2021

Installed control Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Diamond, OH 44412

Brian M

Job Details: 06/04/2021

Cc unit not cycling Found drain hose laying on ground for draining Advised to get it elevated

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Maple Heights, OH 44137

Jason N

Job Details: 06/04/2021

Installed oven door glass. Quoted customer for knobs. Declined offer for knobs. Op test good

We serviced a

WHIRLPOOL RANGE

Model WFG720H0AS0

Near Lakewood, OH 44107

Corina B

Job Details: 06/04/2021

CC that the unit does not heat properly. Found mouse droppings threw out the oven. Advised cust to put traps for the mice. Before we can fix.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/04/2021

"Cc you have to push the right hand side door to close it and that the ice maker is not working. Check door nothing on the way explain cust that you have to open right hand side first and close the left hand side first, cust said that the old door didnt do that, called whirlpool tech line. He said that those are not self closing door that it can close by it self sometimes but not all the time you have to close them manually. Check icemaker error codes had 0. Ran step 57 and then step 45 restarted"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

David R

Job Details: 06/04/2021

Replaced FZ light. All lights are now working. Tested ice dispenser multiple times. Working correctly but sometimes pad gets stuck and not dispensing. Ordering pad** ; ordrng 1 W10853387 (Pad)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/04/2021

Replace shocks and it was still banging try leveling legs and it stop banging but also found the pads on cabinet broken ordering ; ordrng 4 W10834527 (Impact patting)s and 4 WP8564458 (Impact adsorber)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Strongsville, OH 44136

Marie V

Job Details: 06/04/2021

"Uni was bought as a resale and cust return it because it was broken, didnt say was was broken. Plugged unit into a outlet and it turned on right away, compressor, motor evapo and condenser fan are running. Found a dent on freezer door but cant find whats wrong with unit. Let u it run for about 15 min and took temps , check temp 77*. Check evaporator no frost pattern. Took back panel off and started touching all connections and found some oil on filter drier on cap tube side and very low but you can hear refrigerant still coming out of it when in running. Unplugged unit. Unit will need new filter drier. Is aluminum needs lock ring tech for repair.; ordrng 1 WPW10143759 (Drier)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Rocky River, OH 44116

Gabriel P

Job Details: 06/04/2021

"Replace all parts,opt test ok"

We serviced a

FRIGIDAIRE WASHER

Model FFFW5000QW0

Near Strongsville, OH 44149

Marie V

Job Details: 06/04/2021

"Cc that she did a load of some towels and a heavy rug. Ran unit with nothing on it, it pass, put the rug back in and unit couldnt balance expla cust what happens and called BJ and ask him. He said same thins if it cant balance it wont spin properly. Cust will fix door ; ordrng 1 137280300 (Frame) and 1 134550800 (Hinge) and 1 137265500 (Panel door) and 1 137266700 (Ring), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW2

Near Broadview Heights, OH 44147

David R

Job Details: 06/04/2021

Cc making rattling noise. Sounds like its coming from motor. Checked and didnt find anything stuck. Going to order and replace motor seal. Check further from there. ; ordrng 1 W11310026 (Motor collar with seal) and 1 W10211950 (Seal)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chardon, OH 44024

Joe O

Job Details: 06/04/2021

Cc: not going through full cycle on certain cyclesFound error codes f8e1(long fill no fill). Found cold water valve turned off. Turned on cold water valve. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mantua, OH 44255

Brian M

Job Details: 06/04/2021

Cc unit not running lights all off then a day later lights came back on and freezer seems to be cooling Found freezer to be cool Ran test 3 found no power going to fans Checked HV board Needs board ; ordrng 1 W11224256 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Aurora, OH 44202

Brian M

Job Details: 06/04/2021

Cc unit not going through full cycle Found UI not responding to all selections during auto testing Ran manual pump found pump to hum then when I squeezed drain hose pump kicked on Some thing pushed through Ran several manual fills and drains Still not draining properly needs pump may need UI but UI is NLa if it is customer wants to try just the pump for now ; ordrng 1 WPW10409079 (pump-water) and 1 W10404674 (console)

We serviced a

KENMORE RANGE

Model 790.73433312

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/04/2021

"Installed new igniter and seal, op test good"

We serviced a

KITCHENAID RANGE

Model KGRS505XSS05

Near Cleveland, OH 44144

Jason N

Job Details: 06/04/2021

"Cc unit knobs not working anymore, and a gas leak Confirmed 4 burner valves are seized up. Unit needs manifold. Found gas leak on manifold connection. Able to tighten fitting and stop leak. Customer also stated ovens dont always work properly. Ran bake tests on both upper and lower. Both igniters drawing approx. 2.6-2.7a , will also need oven igniters. ; ordrng 1 WPW10204705 (Manifold) and 2 12400035s"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Painesville, OH 44077

Jeff M

Job Details: 06/04/2021

This is a secondhand store for appliances I looked at for machines I charge the credit card to this one so I honestly dont know what four machines I looked at because all of them the bearings were shot and all the washers theres only two of them that I actually spent time looking at those are the two previous PVRs but everything was paid for on this one and everything is an estimate only

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW0

Near Lakewood, OH 44107

Corina B

Job Details: 06/04/2021

Replaced the glass. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, OH 44102

Jason N

Job Details: 06/04/2021

"Installed door closer, ice door gasket and mullion. Door is closing much tighter with new closer. Door is sealing properly. Advised customer to monitor ice for excessive melting."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ03

Near Garfield Heights, OH 44128

Dan H

Job Details: 06/04/2021

"Customer has not received part yet, they need to be rescheduled when part has been delivered ; O-emld tckt"

We serviced a

GE DRYER

Model GTDP490ED0WS

Near Painesville, OH 44077

Jeff M

Job Details: 06/04/2021

Push the start switch failed estimate only; ordrng 1 WE4M416 (Start switch) and 1 S

We serviced a

GE DISHWASHER

Model DDT57SGF2BB

Near Painesville, OH 44077

Jeff M

Job Details: 06/04/2021

Installed the new part op tested good. Float switch

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Madison, OH 44057

Jeff M

Job Details: 06/04/2021

Installed the new part op tested good. Latch ASSY

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QS6

Near Madison, OH 44057

Jeff M

Job Details: 06/04/2021

The lower crisper tray rack was not sitting in its proper spot causing the door to be pushed open and not close properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model EB9SHKXVQ05

Near Avon, OH 44011

Gabriel P

Job Details: 06/04/2021

"Found ice maker not cycling replace from t/s ,opt test ok ; used 1 W10884390 (ICE MAKER ASSY), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM02

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/04/2021

The unit was making a noise I turn the icemaker off its not hooked up to water. Customer left the door open and there was zero frost inside the freezer upon my arrival

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Aurora, OH 44202

Brian M

Job Details: 06/04/2021

Cc of noise Found idler pulley not spinning Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/04/2021

Installed gasket and mullion heater bInstalled valve OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Euclid, OH 44132

Joe O

Job Details: 06/04/2021

"Installed control, ui, and moisture sensor harness. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Willoughby, OH 44094

Joe O

Job Details: 06/04/2021

Customer never received a spray arm. Part number for spray arm was the model number. Re ordering spray arm; ordrng 1 WPW10319027 (spray arm)

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ03

Near Shaker Heights, OH 44122

Jason N

Job Details: 06/04/2021

"Cc unit not dispensing water, no ice production now.Tested water dispense, very little water coming out. Checked pressure in to unit. Low pressure from water saddle valve. Advised customer to contact plumber to have saddle valve replaced."

We serviced a

KITCHENAID RANGE HOOD

Model KVUB600DSS4

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/04/2021

Found bad connection and burn control ordering took pic of pop ; ordrng 2 W11109591 (Led light)s and 1 W11282990 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Avon, OH 44011

Gabriel P

Job Details: 06/04/2021

"When plug in unit ice maker was off jump start ice maker and it cycle to home position,working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Rocky River, OH 44116

Corina B

Job Details: 06/04/2021

"Cust showed pop, sent pic. CC that the unit not cooling in the ff section. Found frost on the back wall of the freezer. Found gaps in the liner took pictures. Called t/l unit is non repairable."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Corina B

Job Details: 06/04/2021

Checked pressure 0 low side high 30 psi. No gas in the system. Used nitrogen with soap no bubbles found. Called t/l unit is non repairable.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44111

Corina B

Job Details: 06/04/2021

CC that the unit is not heating. Checked the terminal block l1 to n 120 volts l2 to n 120 volts. L1 to l2 0 volts. Checked the outlet has 240 volts. When running the dryer the outlet was making popping noises. Advised cust to to replace the outlet. Unit started to heat. Optest ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Westlake, OH 44145

Dan H

Job Details: 06/04/2021

"Customer complaint that unit stops in rinse cycle and just continues to drain and fill but never spins the load out, confirmed, unit was stuck at 30 minutes in rinse cycle and would not advance, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11419171 (Cntrl)"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Solon, OH 44139

Brian M

Job Details: 06/04/2021

Cc unit not functioning properly Found solid cycle switch not selected all the way on or off Hit switch OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/04/2021

Cc unit leaving water on silverware Unit functioning properly Advised on soap usage and jet dry and heated dry option

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Broadview Heights, OH 44147

David R

Job Details: 06/04/2021

"Cc drain pump making noise, have gotten FL error code low flow. Went into diagnostics, no error codes. All valves are working correctly, seems like a steady flow. Found drain pump vibrating, causing noise. There was padding around pump, moved different spot to dampen pump, good. Running different cycles. No error codes popping up. Straightened drain hose. Good. Op test ok.** if gets code again. Would order water valves W11316255, W11316256 and water level sensor"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/04/2021

"Cc that the unit has a hole in the basket and impeller. Confirmed. Replaced basket, screw, , cap and impeller, ran calibration and auto test heard something on the drain pump , removed drain pump and found plastic Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near South Euclid, OH 44121

Jason N

Job Details: 06/04/2021

"Cc unit door has sharp edgesReplaced ff door using customer supplied pre Id part. Ensured no sharp edges on new door, as well as good gasket seal. Op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Cleveland, OH 44111

Corina B

Job Details: 06/04/2021

Replaced the door. Optest ok. Name plate was not received. Cust can install. ; ordrng 1 Wpw10481433 (Nameplate)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44135

Corina B

Job Details: 06/04/2021

Replaced the ice maker. Cycled. Optest ok.

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS950ESS02

Near Broadview Heights, OH 44147

David R

Job Details: 06/04/2021

Replaced burner heads. All except FR one. Tested. Good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Westlake, OH 44145

Marie V

Job Details: 06/04/2021

"Took POP. Cc that they where washing sheets and when they came to check unit was showing to call for service and that it was still wet and then it was making a scraping noise. Ran diag found error code of f0e9 OB PAUSE F0e5 off balance load. Deleted error codes and ran an auto test. Confirmed noise it comes from the belt. Also from agitator as well. Found some change in between the agitator removed and replaced belt from T/S. Ran auto test again, op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, OH 44108

Jason N

Job Details: 06/04/2021

"Cc unit not powering onRan diagnostics, found code f5e1 for lid switch fault. Ran auto test and calibration. All functions passed. Started normal cycle. All functions working properly, could not duplicate a power up issue."

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, OH 44145

Marie V

Job Details: 06/04/2021

"Replaced control board and oven sensor. Turned unit back on and preheated to 350*. Took temps. Op test ok tried to set the date it will not save the sate, just the time. Called whirlpool tech line spoke with Ritch told me that is possible that that has been taken out of the control or to replace control again and if it does not work then is not available anymore. No core for return ; ordrng 1 Wp8507p234-60 (Control) and 1 Wp8507p234-60 (Control)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HS01

Near Mayfield, OH 44143

Dan H

Job Details: 06/04/2021

"Installed new cooling fan, op test good"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Solon, OH 44139

Brian M

Job Details: 06/04/2021

Cc unit not functioning properly Found solid cycle switch not selected all the way on or off Hit switch OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, OH 44060

Joe O

Job Details: 06/04/2021

Installed thermal cut off. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Cleveland, OH 44112

Jason N

Job Details: 06/04/2021

"Cc unit not washing/draining properlyRan diagnostics, found code f70 for overload. Ran auto test, basket not uncoupling from hub. Pulled basket, cleaned up hub and drive shaft. Reinstalled basket, reran auto test. ; ordrng 1 W10820039 (Hub) and 1 W10440786 (Suspension springs)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ

Near Solon, OH 44139

David R

Job Details: 06/04/2021

Replaced FF door. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, OH 44136

David R

Job Details: 06/04/2021

"Replaced shifter. Ran diagnostics, good. Op test ok"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, OH 44077

Joe O

Job Details: 06/04/2021

"Cc: thumping noiseRan test cycle. Found belt slipping on edge of motor pulley, causing belt to jump. Needs belt, idler pulley, and pulley cap. Cap shows out of stock. Office to reschedule; ordrng 1 WE12M29 (belt drive) and 1 WE12X20395 (idler pulley) and 1 WE2M96 (nut cap)"

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3

Near Avon, OH 44011

Gabriel P

Job Details: 06/04/2021

"Found pulley broken off ordering part do not have in truck stock ; ordrng 1 DC93-00634A (Idler), used 1 DC93-00634A (Dont have any), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/04/2021

Cc unit leaking all over dent in door and auger not working Called whirlpool Did a video call Ohmed thermistor it at 13 k ohms Whirlpool suggested to replaceGf2 rear board; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W11228132 (shaft) and 1 W11450890 (Board)

We serviced a

WHIRLPOOL BUILT IN OVEN

Model RBD275PRB00

Near Euclid, OH 44117

Jason N

Job Details: 06/04/2021

"Cc unit oven control not working Customer stated all functions work, but display is not working. Confirmed display not illuminated. Checked connectors, all checked good. Unit needs control board, Control board (8303883) is NLA. ; ordrng 1 8303883 (Control board)"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 06/04/2021

"CC that the unit stopped heating. Confirmed. Found the thermal cutoff open. Jumped the fuse, started to heat. Found the flame going over the burner funnel. Re adjusted the funnel. Flame is now good. Will need the thermal fuse. ; ordrng 1 WP8573713 (Thermal fuse)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EBS02

Near Newbury Township, OH 44065

Brian M

Job Details: 06/04/2021

Replaced leds on right side

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Grafton, OH 44044

David R

Job Details: 06/04/2021

"Cc unit gasket is not closing. Found door off alignment, correctly. Door sitting closer to cabinet now, also used hot gun to conform gasket around door. Closer and tighter on cabinet. Leave door closed for about half an hour to conform correctly. Unit is good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Avon, OH 44011

Gabriel P

Job Details: 06/04/2021

Found a leak in the evaporator also is not coated compressor is loud fine a service pointer with a full repair; ordrng 1 W10687098 (Evap) and 1 W10143759 (Uv) and 1 WPW10537710 (Drip pan) and 1 W10276644 (Compressor)