Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/02/2020
DRYER SAMSUNG DV350AERXAA03 When install fuse after running for few minutes customer came out side and told me it stop working came back in fuse shorted again call bj we did few test and he ask me to call Samsung which didn’t gave me enough help they just said it could be a defectiv
Near North Olmsted, OH 44070
David R
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Icemaker doesn’t come with harness needed. Separate. Let customer know. Rescheduled. Ordered harness.; ordrng 1 W10884720 (harns-wire 57.48)
Near Willoughby, OH 44094
Brian M
Job Details: 03/02/2020
REFRIGERATOR GE GSHS3KGZBCSS Cc unit not powering on after power outage Found UI dead and nothing on Pulled unit out unplugged and plugged in different outlet Unit powered on and is running
Near Parma, OH 44134
Dan H
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed new valve, op test good"
Near Cleveland, OH 44106
Joe O
Job Details: 02/28/2020
DRYER WHIRLPOOL WHD3090GW0 "Installed belt, new motor was damaged, found the belt was snapped and wrapped around motor. Op test ok"
Near Andover Township, OH 44003
Arthur V
Job Details: 02/28/2020
WASHER MAYTAG MVWC465HW2 Customer had hot water shut off and was getting a f8e1 long fill error. Customer unhappy with water levels. Advised customer to use bulky items cycle if extra water is needed. Also customer using pods and has a softener so over sudsing could be a issue ad
Near Cleveland, OH 44120
Joe O
Job Details: 02/28/2020
RANGE KITCHENAID KSEG700ESS2 "Cc: burner knob not correctly installed, noise when fan is onFound connect fan blade slightly bent. Found burner knob needed rotated 90 degrees. Rotated burner knob. Adjusted connect fan. Ran test cycle. Op test ok"
Near Newburgh Heights, OH 44105
Joe O
Job Details: 02/28/2020
WASHER WHIRLPOOL WTW8500BW0 Cc: loud in spinFound bearings extremely loud. Needs bearing kit.Customer does not want to repair at this time
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/28/2020
REFRIGERATOR KITCHENAID KBFA20ERSS01 Cc: freezer door not shutting properlyFound gears on tracks miss aligned. Realigned gears. Op test ok
Near Broadview Heights, OH 44147
Jason N
Job Details: 02/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Cc unit not dispensing waterConfirmed water will not dispense. Unit is making ice. Found filter not fully seated in housing. Pulled out and reset into housing. Reset water filter light. Dispense test good.
Near Amherst, OH 44001
David R
Job Details: 02/28/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Replaced parts, turned icemaker back on. Tested. op test ok"
Near Cleveland, OH 44113
Jeff M
Job Details: 02/28/2020
WASHER WHIRLPOOL WTW4816FW The unit heading off balance code cleared the code reset the machine unit tested good
Near Cleveland, OH 44102
Jeff M
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new part unit op tested good
Near Elyria, OH 44035
David R
Job Details: 02/28/2020
WASHER WHIRLPOOL MVWX655DW1 "Cc not spinning and making loud noise. F7 E5 shifter fault, F7E6 motor fault. Went through diagnostics, unit is not agitating but is spinning. Went through manual, same thing. Tested out actuator. Went through tech sheet. Replaced part from t/s. Tested i
Near Avon, OH 44011
David R
Job Details: 02/28/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced part. Tested. Good. Op test ok
Near Painesville Township, OH 44077
Arthur V
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint of seeing smoke coming from fresh food air outlet and it had a electrical smell to it. Inspected complete evaporator area no signs of any electrical issues (burnt wires components not working) inspected fresh food area no issues Insp
Near Painesville Township, OH 44077
Arthur V
Job Details: 02/28/2020
WASHER GE WWA8344VKLWH Found hole in bottom of outer tub. See pic Needs outer tub Part Wh45x0116 is no longer available. Unit is unrepairable (very old unit ); used 1 SENIORDISCOUNT (senior discount) from stock
Near Bay Village, OH 44140
Corey L.
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed parts, op test good"
Near North Ridgeville, OH 44039
David R
Job Details: 02/28/2020
WASHER MAYTAG MVWB700BW0 Replaced parts. Tested. Op test ok
Near Cleveland, OH 44120
Joe O
Job Details: 02/28/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Cc: not cleaning properlyRan diagnostics test cycle. Found error codes f9e4(lower spray arm error) and f5e1(door switch open). Found sump powering on, has low pressure. Also found water temp low at start of cycle. Advised customer to run hot water at the
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/28/2020
REFRIGERATOR JENN-AIR JFC2089BEP00 Installed ice maker and water valve. Cycled ice maker and water dispenser. Op test ok
Near Brecksville, OH 44141
Jason N
Job Details: 02/28/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit leaking from behind unitCustomer stated it leaked in his kitchen and in his basement. Contractor had shut water off to the unit in the mean time. Found water inlet valve cracked in several places. Unit needs water inlet valve.; ordrng 1 WPW1032724
Near Grafton, OH 44044
David R
Job Details: 02/28/2020
WASHER WHIRLPOOL WTW7300DW0 Replaced parts. Diagnostics to test ok. Op test ok
Near Strongsville, OH 44136
Jeff M
Job Details: 02/28/2020
RANGE WHIRLPOOL WFE550S0HV1 Installed new part unit op tested good
Near Cleveland Heights, OH 44121
Joe O
Job Details: 02/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc: no waterRan test cycle. Unit functioning as designed. Op test ok
Near Wickliffe, OH 44092
Arthur V
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Replaced housing and customer supplied filter. Op test good. Unit dispensing water now.
Near Wellington, OH 44090
David R
Job Details: 02/28/2020
WASHER WHIRLPOOL WFW95HEDW0 "Put all new parts in. Plugged in, control good. Went to turn on, UI is not turning. Insurance or office to contact customer. Ordering control, harness. ; ordrng 1 W10580186 (harns-wire) and 1 W10814583 (panel-cntl)"
Near Roaming Shores, OH 44085
Arthur V
Job Details: 02/28/2020
MICROWAVE MAYTAG MMV4206FZ2 Found unit needs mag tube. Part covered under 5 year parts entitlement. ; ordrng 1 W10818686 (magnetron)
Near Parma Heights, OH 44130
Jason N
Job Details: 02/28/2020
WASHER AMANA NTW4516FW3 "cc unit not starting cycles.Plugged unit in, found unit stuck in drain mode. Canceled drain mode. Ran diagnostics, found code f8e1 for long fill/no fill. Ran auto test and calibration, all functions passed. Asked customer about detergent usage, she state
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/28/2020
WASHER MAYTAG MVWB835DW4 "Replace all parts,ran calibration and auto test pass opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 02/28/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 Recovered refrigerant Installed compressor drier evaporator and heat exchanger Ran 29 inch vac for 20 min No change after 10 min Recharged with 7.75 oz of r134a Watch for frost pattern OP TEST OK Advised to let cool for 48 hours completely
Near Avon, OH 44011
Gabriel P
Job Details: 02/28/2020
REFRIGERATOR GE PSHS9PGZBCSS Found compressor very hot also temp on freezer is 50 degrees on fresh food section was 70 degrees also found no frost patter on evaporator tap system and gages show 0 pressure giving estimate on parts needed customer will not repair they will get new
Near Avon Lake, OH 44012
Corey L.
Job Details: 02/28/2020
RANGE MAYTAG MER5552BAS "Customer complaint oven not working, confirmed after selecting any temp to bake the relay clicks and the display counts up to the temp chosen right away, broil relay clicks when selected but does not heat up, found sensor measuring 2k ohms at 65 degrees,
Near Westlake, OH 44145
Jeff M
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Ice maker is not receiving any power. Needs a new icemaker in the control board; ordrng 1 W10882923 (icemaker) and 1 W11035752 (cntrl-elec)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/28/2020
DISHWASHER KITCHENAID KUDS35FXSS9 Found sump pump humming everything works but not pumping water giving estimate customer will not repair
Near Avon Lake, OH 44012
Corey L.
Job Details: 02/28/2020
DRYER MAYTAG MEDB835DC4 "Same issue, called wpl tl spoke with Kirt, harness is good and not grounded to cabinet, thermistor readings were 72 inlet at 58 degrees, 20 outlet at 60 degrees, according to ts chart both are a few ohms out of range, ordering outlet and inlet thermisto
Near Concord Township, OH 44077
Arthur V
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Called techline Robert. If ice maker water line is frozen (it is). And i have 120 v at the light blue and white wires in the four pin harness with the door closed. (i do) then door will need-to be replaced. Ordered door stainless with gasket Advised cu
Near Olmsted Township, OH 44138
Dan H
Job Details: 02/28/2020
WASHER WHIRLPOOL WTW7000DW0 "Customer complaint that unit is not coming on, ran diagnostics found f7e0(loss of power) and f2e1(stuck key) error codes, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Avon Lake, OH 44012
Dan H
Job Details: 02/28/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good, took part ; used 1 279838 (ELEMENTXXACADEMY RETURNXX) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/28/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Found out that there was barely any water inside,check valve and found valve not turn all the way open correct Issueran test pass ,opt test ok"
Near North Royalton, OH 44133
Jeff M
Job Details: 02/28/2020
WASHER MAYTAG MVWC565FW2 The unit was squeaking a re-level the machine unit tested good
Near North Olmsted, OH 44070
Corey L.
Job Details: 02/28/2020
WASHER FRIGIDAIRE ATF8000FG1 "Replaced heating element, op test good"
Near Lakewood, OH 44107
Dan H
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerat
Near Brook Park, OH 44142
Jeff M
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAT02 Liners cracked. Control panels crack new panel customer is OK with the white tape. ; ordrng 1 482395 (repair kit) and 1 WPW10397392 (grille) and 1 WPW10397960 (cntrl-elec)
Near Westlake, OH 44145
Corey L.
Job Details: 02/28/2020
DISHWASHER WHIRLPOOL GU2300XTVB2 "Customer complaint same this the water not entering, started wash cycle, unit filled and sump just hummed, accessed chopper blade and tried to spin by hand per tech sheet, unable to move chopper blade, wash motor seized, customer stated they will try one
Near Cleveland, OH 44144
Jason N
Job Details: 02/28/2020
RANGE WHIRLPOOL WFG320M0BS0 "Cc unit making burn marks/warping floor under unit.Customer states it did the same thing at her old house. Snapped pick of floor, customer is using soft vinyl flooring for this kitchen, floor is warped up under unit due to heat. Customer also stated oven
Near Elyria, OH 44035
David R
Job Details: 02/28/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. 120 from outlet. Ignitor checks good. Control not sending 120 down to turn on ignitor. Ordering contro; ordrng .1 W11126814 (cntrl-elec)
Near Cleveland Heights, OH 44121
Joe O
Job Details: 02/28/2020
DRYER MAYTAG MEDB765FW0 Cc: noiseFound pen fell in blower housing. Showed customer the pen in the blower. Customer reached in and pulled pen out. blower did not receive any damage. Ran test cycle. Op test ok
Near Cleveland, OH 44135
Corey L.
Job Details: 02/28/2020
WASHER WHIRLPOOL NTW4600YQ1 "Replaced parts listed, calibrated, op test good"
Near Lorain, OH 44052
Gabriel P
Job Details: 02/28/2020
RANGE WHIRLPOOL WFG320M0BW1 Igniter getting 120 v but not glowing giving estimate customer will not repair
Near Broadview Heights, OH 44147
Jeff M
Job Details: 02/28/2020
OTR MICROWAVE WHIRLPOOL WML55011HS2 Installed new part unit op tested good
Near Painesville, OH 44077
Arthur V
Job Details: 02/28/2020
WASHER WHIRLPOOL WTW8540BW0 Found issue is with customer water valve allowing too much water in at a time. Needs water valve. Also found drain hose pushed too far into drain. Also advised bearing is starting to get loud and will soon need replaced. Customer to replace unit.
Near East Cleveland, OH 44112
Joe O
Job Details: 02/28/2020
DRYER WHIRLPOOL NED4655EW1 Cc: noise during operationCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Ran test cyc
Near Madison Township, OH 44057
Arthur V
Job Details: 02/28/2020
WALL OVEN KITCHENAID KEBS2778AL0 Found control panel blank. 110 v to control no response. Control part number 3181705 is no longer available. Unit is unrepairable.
Near Solon, OH 44139
Brian M
Job Details: 02/28/2020
WASHER WHIRLPOOL WFW87HEDW1 Cc unit not working Found UI dead Was able to enter diagnostics Found f6e2 and f6e3 errors communication errors unit will not run test cycle Needs UI and control ; ordrng 1 W11096963 (cntrl-elec) and 1 WPW10750477 (panel-cntl)
Near North Ridgeville, OH 44039
Dan H
Job Details: 02/28/2020
WASHER MAYTAG MVWB835DW3 "Customer complaint that user interface is not powering on, confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 02/28/2020
DRYER MAYTAG MEDC465HW "Plugging power press start and started heating temp coming out was 175 degrees and temp inside was 338 is working as designed,no issues found"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/28/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer said intermittently the display will shut by itself call whirlpool spoke to Brian, found error code f6E0 lost communication he want me to order signal harness and communication harness also control panel and control pls charge double labor bj ; o
Near Aurora, OH 44202
Brian M
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Cc of no cool Found ff section at 33 and freezer at 34 Found frost pattern on upper portion of freezer evap Called whirlpool to see what is recommended to be replaced They advised on replacing filter and compressor only at this time. Unit is a wise motion
Near Streetsboro, OH 44241
Brian M
Job Details: 02/28/2020
WASHER MAYTAG MVWB835DW0 Had to use Dremel tool cut wasplate off the shaft Went to install gearcase found that rotor is seized to shaft can not removeNeeds rotor stator and clutch and screws ; ordrng 1 W10752189 (screw) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)
Near Timberlake, OH 44095
Brian M
Job Details: 02/28/2020
WASHER FRIGIDAIRE FTF530FS3 "Installed Lower strut supports Found basket still hanging lifted dryer back and found tub springs broken Needs basket springs; ordrng 2 134144700 (spring assy,sus,w/sl)s, used 1 SHIPPING (shipping and handling) from stock"
Near Windham, OH 44288
Brian M
Job Details: 02/28/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV1 Cc unit not heating Plugged unit in found unit pulling 6 amps issue in high side also heard loud humming noise coming from magnetron Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron)
Near Mayfield, OH 44143
Joe O
Job Details: 02/28/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Cc: no powerFound control receiving proper power. Ran stuck key test to determine if ui or control. Needs ui. ; ordrng 1 W11165145 (console18478), used 1 SHIPPING (shipping and handling) from stock"
Near Garfield Heights, OH 44125
Jason N
Job Details: 02/28/2020
WASHER WHIRLPOOL GHW9150PW0 "Cc unit not working, making a lot of noise Customer stated it will fill with water but not wash, just makes a lot of noise.Found basket with a lot of movement side to side and front to back,most likely spider separated from basket. Unit needs basket, tub
Near Broadview Heights, OH 44147
Jeff M
Job Details: 02/28/2020
DRYER KENMORE 110.858764 "Unit not heating. Heating element is getting power needs a new heating element.; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Jeff M
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW05 The fridge temperature is 20° on the lowest setting which would be the highest temperature. Needs a new control box and temp sensor; ordrng 1 W11353813 (CONTROL ) and 1 W11438736 (SENSOR )
Near Rocky River, OH 44116
Corey L.
Job Details: 02/27/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not working, found washer getting power but not energized, control failed ordering cntrl, found and removed 3 dimes between agitator and basket ; ordrng 1 W11162438 (cntrl-elec)"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 02/27/2020
WASHER MAYTAG MHW6630HW0 "Customer complaint water still leaking, found water accumulating in vent tube and evidence of water dripping under vent on inside of back panel making its way to the bottom, ordering deflector from sp W11419643; ordrng 1 W11036940 (DEFLECTOR)"
Near North Olmsted, OH 44070
David R
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc of Ice maker not working, front dispenser water is good, good flow. Tested icemaker, has power but not cycling. Ordering icemaker assembly ; ordrng 1 WPW10300024 (icemaker 236.89), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water dripping down from where icemaker is located, where flap is that ice comes down. Confirmed water dripping and gathering. No errro codes on icemaker, nothing loose. Icemaker could be calling for more water and double filling. Ordering icemaker an
Near Willoughby, OH 44095
Jeff M
Job Details: 02/27/2020
DISHWASHER GE DDT595SSJSS "Main control board is not supplying power to the user interface needs a new main control; ordrng 1 WD21X24901 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Corey L.
Job Details: 02/27/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint washer off balance and stops during load, customer had clothes loaded, normal amount and items were balanced, ran spin, unit is shaking quite a bit while ramping up, unit is installed on bricks, removed bricks and retested, op test goo
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/27/2020
DISHWASHER MAYTAG MDB4949SHZ0 Ran test twice pass found power wire stainless to to copper cut the stainless pieces and wire them to copper to copper also found one out let connector open hot and the other one correct advise customer to change outlet ran test again pass working as desi
Near Bay Village, OH 44140
Corey L.
Job Details: 02/27/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer making clicking noise, confirmed, found screw between drum and bulk head, removed, op test good, unit is leaning forward, customer stated he will adjust when he replaces vent, noticed customer has foil style vent, advised this is
Near Westlake, OH 44145
Gabriel P
Job Details: 02/27/2020
RANGE WHIRLPOOL WOS92EC7AS03 "Replace door latch,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Found temp 58 on freezer and on ice maker box temp was 35 also found evaporator frozen with ice also door not sealing properly found and air gap on seal steam evaporator then unplug unit waited 1 minute to reboot force in to defrost pass ran test 4 pass
Near Westlake, OH 44145
Corey L.
Job Details: 02/27/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint washer not lighting up and makes a motor noise when plugged in, confirmed unit in flood mode, canceled cycle, ran diagnostics no errors, advised customer to only use 1-2 tbsp of he detergent, drain hose was in drain pipe about 6-7” adj
Near Bedford Heights, OH 44146
Dan H
Job Details: 02/27/2020
WASHER MAYTAG MVWB765FW "Agitator bolt stripped, unable to remove, unit need new tub, gearcase, and basket, will also need two techs to remove tub assembly ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1
Near Strongsville, OH 44136
Corey L.
Job Details: 02/27/2020
DRYER SAMSUNG DV363EWBEUF/A1 "Customer complaint dryer not heating, confirmed, power is correct, found heating element open, quoted to replace with element asm DC97-14486A, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Jeff M
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS02 Incorrect board was ordered. The board that was ordered is for a 00 this unit is a 02. Installed the new fan op tested good. ; ordrng 1 W11114721 (cntrl-elec)
Near Avon, OH 44011
Gabriel P
Job Details: 02/27/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Took pictures of pop found noise coming from blower fan there is a ventilation attach to blower fan found blower grinding with duct tape and vent advise customer to get the installer back cause of bad install nothing wrong with unit is working as design
Near Mentor, OH 44060
Arthur V
Job Details: 02/27/2020
DRYER FRIGIDAIRE FDE546RES2 "Found felt stips worn and idler pulley needs replaced. ; ordrng 1 131863007 (belt dryer IDLER PULLEY ) and 1 5303283286 (felt seal,lower) and 1 530393719 (FELT ), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Arthur V
Job Details: 02/27/2020
COOKTOP ELE GE ZGU385NSM2SS Upon arrival found transformer open again Called techline. Found left front burner switch faulty. Needs switch harness and transformer. ; ordrng 1 WB18X23942 (range ignition spark) and 1 WB27X21609 (transformer)
Near Avon, OH 44011
Gabriel P
Job Details: 02/27/2020
DISHWASHER WHIRLPOOL WDTA50SAHW0 Found water inside gave estimate to customer of how much it was going to be if the pump is bad and they didn’t want to repair thy going to get new
Near Eastlake, OH 44095
Arthur V
Job Details: 02/27/2020
DRYER WHIRLPOOL WED8000DW4 Found lint screen clogged. Causing air flow issues Needs lint screen. Ship direct to customer. We do not have to return ; ordrng 1 W10859086 (screen)
Near Broadview Heights, OH 44147
Corey L.
Job Details: 02/27/2020
DISHWASHER KITCHENAID KUDS01FLSS6 "Installed ui as a kit came with board and bracket WP8524447 , did not use WP8270168 , op test no good, buttons working before putting cover back on, after put back together no selections activate any loads but shutting door activated drain, found char ma
Near Bainbridge, OH 44023
Brian M
Job Details: 02/27/2020
RANGE JENN-AIR JDS1750EP0 "Cc unit not baking Found bake element open Customer wants to install it ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (shipping and handling) from stock"
Near Parma Heights, OH 44130
Corey L.
Job Details: 02/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint still leaking from vent area, confirmed water stains down the front again and water pooled up in vent, replaced vent and gaskets with part sent, advised customer to monitor what items are being placed on the top shelf near the front th
Near Garrettsville, OH 44231
Brian M
Job Details: 02/27/2020
WASHER MAYTAG MVWB765FC3 Cc unit giving error for LF Ran diagnostics confirmed long fill error Ran manual valve test Found cold water not entering Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Near Russell Center, OH 44072
Brian M
Job Details: 02/27/2020
N/A N/A KRFF302ESS01 Cc unit not cooling Found compressor not kicking in and is extremely hot Hooked up compressor tester compressor will not run Needs compressor drier and sealed system Redone ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Conneaut, OH 44030
Arthur V
Job Details: 02/27/2020
WALL OVEN KITCHENAID KODE500EBS04 Replaced outer door glass and nameplate. Op test good
Near Jefferson, OH 44047
Jason N
Job Details: 02/27/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not startingCustomer stated the clothes were wet after a cycle, so he ran a drain and spin and it was only humming. Ran diagnostics, found codes f9e1 for long drain, f8e1 for nofill/long fill. Customer had modified drain line from last visit out,
Near Mentor, OH 44060
Jason N
Job Details: 02/27/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit has the same intermittent heating problem.Ran diagnostics, no codes stored. Ran several test cycles, first cycle seemed to be slow to heat, every cycle after that was normal. Called wp techline again, Scott, sounds like maybe it’s needing a softw
Near Strongsville, OH 44149
David R
Job Details: 02/27/2020
DRYER WHIRLPOOL WED5000DW2 Replaced timer. Tested out on cycle that customer normally uses. Good. Op test ok
Near Conneaut, OH 44030
Arthur V
Job Details: 02/27/2020
WASHER WHIRLPOOL NTW4516FW3 Installers installed with drain hose going into a floor drain. Raised hose and tested. Op test good. Ran diagnostics getting a f8e1. Long fill no fill error. Cleared codes and tested unit op test good Customer needs drain fixed. Op test good
Near Valley View, OH 44125
Dan H
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint of loud humming noise, confirmed, found freezer section evaporator frozen solid, evaporator thermistor is good, defrost heater is good, unit needs new control and freezer section evaporator cleared, customer does not want repair at
Near Parma, OH 44129
Dan H
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 50 degrees, evaporator fan is running, compressor and condenser are running, no frost pattern on evaporator, unit needs new comp
Near Strongsville, OH 44136
David R
Job Details: 02/27/2020
OTR MICROWAVE WHIRLPOOL WMH31017HW2 Replaced parts. Put cup of water in to test. Good. Op test ok
Near Berea, OH 44017
David R
Job Details: 02/27/2020
DISHWASHER KITCHENAID KDTE334DSS1 "Cc water leaking from dishwasher going into basement. Looked around, nothing apparent. Took dishwasher from under counter and ran it. No leaks coming from the water line to valve, valve is not leaking. Drain pump and drain hose good. No water coming from
Near Chardon, OH 44024
Jason N
Job Details: 02/27/2020
DRYER MAYTAG MDG9420BWW "Cc unit not drying, no heatConfirmed no heat in cycle. Checked thermals, all checked good. Checked power at ignitor, good at123v, ignitor physically open. Reap,fed using truck stock. Ran dryer op test, good heat.; used 1 279311 (IGNITORXXACADEMY RETURNXX