We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Broadview Heights, OH 44147
David R
Job Details: 12/03/2021
"Cc unit not dispensing ice. Find ice bucket is getting jammed up mechanical gears. WR29X10097 ice bucket. Customer just paid SVC only. Do not order parts. ; ordrng 1 WR29X10097 (Ice bucket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 0 degrees, found evaporator fan not running , fan motor is receiving 14vdc, unit needs new evaporator fan motor and blade; ordrng 1 WR60X30922 (Blade) and 1 WR60X10185 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lakewood, OH 44107
Angel
Job Details: 12/03/2021
Cc that unit turns on and shuts off. Verified and units blower wheel was clogged with sponges and lint and drill bits causing no error flow to go through and over heating shutting off the unit. Cleaned out with vacuum removed all debri and lint also had to change out rollers because they were completely worn out. Replaced rollers from sur plus the belt and pulley were in good condition. Reassembled everything back together. Tested unit and air is flowing and running as should. Opt test ok.; used 2 WPW10314173 (Rollers) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, OH 44116
Angel
Job Details: 12/03/2021
Cc that unit turns on and shuts off and will not finish cycle. Ran diagnostics and found error code F5E2 and F5E3 which they are both lid lock failures also had a F0E5 over load. Ran some test from tech sheet for the lid lock and will need lid lock replaced. Replaced lid lock from truck stock tested unit and started functioning as should was not flashing or turning off. Opt test ok.; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
Cc that unit is not filling properly. When i got to the unit saw that the drain hose was lain on the floor. Ran diagnostics and found error code F8E1 valve error and F0E5 off balance load. I ran a test cycle on unit and when unit started filling it was syphoning the water out i explained to the customer why its happening and that she will habe to raise the drain hose at least 37 high. I still replaced valves with new ones ran a quick test and everything passed as should. Opt test ok.
We serviced a
CROSLEY WASHER
Model CAW38125HW1
Near Kingsville, OH 44048
Dan H
Job Details: 12/03/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, unit started leaking after agitation began, found crack in tub above gearcase, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
Replaced heater with service pointer one tested unit for any leaks and leveled unit for customer as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Installed new door , op test good"
We serviced a
JENN-AIR RANGE
Model sve47100b
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
"Cc that units heating element burnt out. Confirmed, it blew on one corner replaced with new element preheated to 350* unit working as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
Cc that unit has a F9E0 error code and would have to reset the unit to have it work again. Ran diagnostics to check for error codes and found F6E0 ui lost contact and F9E0 product mis-wire. Removed unit and checked all connections and found that on the control board one of the screws on one of the resistors the nut came off and the screw fell forward making contact with the other resistor. Called BJ and sent picture to him and said to replace the control board and ui. Ordering parts.; ordrng 1 W11232121 (Ui) and 1 W10821712 (Control)
We serviced a
ELECTROLUX REFRIGERATOR
Model FFTR1814QB4A
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Parma, OH 44134
David R
Job Details: 12/03/2021
"Cc unit FZ had lost temp. Tested temp bf or both sections. 39 in FF and 1 in FZ. Took off back evap and took pic, evap has good frost pattern all the way down. Cooling is good. Could of been a board glitch. All fans are good. Unplugged unit for 5 mins. Set defrost to automatic 8 hr. Customer to monitor over weekend. Good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details: 12/03/2021
"Replaced all seals and gaskets, and float switch. Ran a diagnostics test and normal test. Good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 12/03/2021
"Replaced fill tube and icemaker, ran test 96/97. Good. No visible leaks. Good. Op test ok."
We serviced a
MAYTAG DRYER
Model MED3000BW0
Near Middlefield, OH 44062
Brian M
Job Details: 12/03/2021
"Cc unit is loud and vent housing broken Found idler pulley seized to shaft and front of vent broken Needs pulley and housing ; ordrng 1 279640 (pulley,idler) and 1 W10906551 (moisture sensor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED835DC4
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/02/2021
"Cust wants door to open from left to the right. Swapped door , hinges and latch. Op test ok"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Orwell, OH 44076
Brian M
Job Details: 12/02/2021
Cc of noise when runningFound unit to have a grinding noise Rotated drum opposite something fell out of drum lip Ran unit with customer noise is gone
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 12/02/2021
Cc that hot light is not showing when turning right side elements on This is a issue with element abs switch not reading properly Will need burners and switchs ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 W11517959 (Burner) and 1 W11171119 (elmnt-surf)
We serviced a
ESTATE RANGE
Model TGS325GW7
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/02/2021
"Cc that oven is not heating or cooking well. Verified by preheating to 350* and unit when i preheated and waited about 15mins was at 345* to 355. So what i did was calibrated the oven 10* more for her and explained to her how to calibrate it to her preference, but unit is heating and keeping temperature as should. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Amherst, OH 44001
Angel
Job Details: 12/02/2021
"Cc that unit is not responding when pressing the buttons or filling with water. Confirmed tried starting unit but would not want to start took apart door checked connections and found the ui harness corroded and ui had some liquid spilled on it as well also the connector on the ui was corroded. Will need ui with harness and control board replaced. Gave customer estimate and said they will leave like that for now and try to find another unit.; ordrng 1 W10902370 (Ui) and 1 W10866124 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Cleveland, OH 44109
Manny
Job Details: 12/02/2021
"Cc ice at the bottom of freezer, found drain tube clogged, replaced drain tube with pre Id part op test ok"
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW1
Near Mentor, OH 44060
Dan H
Job Details: 12/02/2021
"Installed new thermostat and thermal fuse, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details: 12/02/2021
"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44112
Jason N
Job Details: 12/02/2021
"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 minutes, held vacuum, no change to gauges. Recharged system with 4.27oz of r134a. Low side pressure stable at 1psi, frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Painesville, OH 44077
Joe O
Job Details: 12/02/2021
"Cc: rubbing noiseFound motor bushing failed and caused motor to rub on part of the bushing. Found motor mount is bent. Found damage to front panel, and cabinet. Needs cabinet, panel, motor plate, and motorParts out of stock. Office to reschedule; ordrng 1 W10248059 (panel) and 1 279827 (motor!dryer) and 1 8533643 (cabinet) and 1 WP348780 (base)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TSC
Near Mentor, OH 44060
Joe O
Job Details: 12/02/2021
"Cc: not cooling properlyFound unit is in the garage. Found temps in ff section at 40 degrees, freezer at 24 degrees. Found unit has good frost pattern. Customer stated it seems to only be since it got colder. Advised customer refrigerators do not functioning properly during colder months. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Willoughby, OH 44094
Joe O
Job Details: 12/02/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVQ1
Near Ravenna, OH 44266
Brian M
Job Details: 12/02/2021
Cc of leak Suspect door gasket Replaced gasket Ran test cycle no leak found
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, OH 44143
Corina B
Job Details: 12/02/2021
"CC that the oven door does not shut all the time. Called t/l Scott checked the hinges, good, checked the gasket, good, no damage to the cabinet. Wants customer to do a self clean, to pull the door inward. If it still is happening to call t/l back to have engineering figure out next step."
We serviced a
WHIRLPOOL DISHWASHER
Model DU920QWDB0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/02/2021
CC that the unit does not work and the kickplate doesnt not stay in place. Confirmed. The ui will not select a cycle except rinse. Found the kick plate broken at the tabs. Will need a new ui and kick plate. Part is nla. ; ordrng 1 3374803 (Ui) and 1 WP3369193 (Panel)
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
David R
Job Details: 12/02/2021
Replaced latch. Tested. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/02/2021
"Cc that door broke. Confirmed. Replaced door, leveled unit. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3011LWB
Near Berea, OH 44017
David R
Job Details: 12/02/2021
Cc unit not baking. Found ignitor not drawing correct amps. Replaced from t/s. Tested. Good. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Brook Park, OH 44142
Marie V
Job Details: 12/02/2021
"Cc that the unit is freezing food on that the gasket is not sealing all the way. Took temp 33* on fresh food and -3* on freezer. Set freezer temp to max and advise cust that they can always adjust the temp one snowflake lower if food is freezing on fresh food section, gasket Looks good the middle part on liner was pushed in, put a shim to help gasket seal better. Advice cust to monitor unit. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, OH 44145
Gabriel P
Job Details: 12/02/2021
When I when inside the hair salon I started explaining the customer how machine works and he the side to run a deep water with rinse and I told it will fill more but not all the way to the top.
We serviced a
WHIRLPOOL WASHER
Model GHW9250ML0
Near Berea, OH 44017
David R
Job Details: 12/02/2021
"Cc unit not draining properly, noises. Found drain housing had debris, removed and draining. Can hear motor, drain pump showing age, getting louder. Unit almost 20 years old. Gave estimate for motor, belt and drain pump. Customer paid SVC only. Do not order parts.; ordrng 1 280187 (Drain pump) and 1 WP8182793 (Motor) and 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Brooklyn Heights, OH 44131
Manny
Job Details: 12/02/2021
"Cc unit has no hot water, verified that hot water is getting in the unit but valve has a whistle, check heater and no ohms present, replaced heater with part provided by customer. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER/B-IN
Model GU1100XTLB0
Near Cleveland, OH 44105
Manny
Job Details: 12/02/2021
"Cc unit will continue to run without stopping, set unit to a normal cycle, ui light started to blinking as if someone was trying to change the cycle settings, unit needs a control and UI but parts are discontinued ; ordrng 1 8534963 (control,electronic) and 1 WP8274734 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Maple Heights, OH 44137
Manny
Job Details: 12/02/2021
"Cc installers put the door backwards, customer stated that she wants the doors to open to the right because she has a window on the left side of the unit and when freezer is open it hits the window. Reverse doors to open to the right, opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model FPGS3085PFA
Near Eastlake, OH 44095
Joe O
Job Details: 12/02/2021
"Cc: gas smell, burners not ignitingSprayed exsposed lines with soap solution. Found unit had slight leak at gas valve, incoming line. Gas line was a little loose. Tightened. Unit lighting as designed. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Bratenahl, OH 44108
Jason N
Job Details: 12/02/2021
"Installed motor/pump assembly. Ran diagnostics cycle, cleared codes. Started normal wash cycle. All functions normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 12/02/2021
"Verified unit not functioning properly Called whirlpool they stated with these conditions to replace shifter and harness But unit is also on a gfci outlet, whirlpool recommends customer to swap outlet to normal one before we can continue; ordrng 1 W10913953 (actuator) and 1 W11569161 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Ravenna, OH 44266
Brian M
Job Details: 12/02/2021
Cc unit just beeping he has everything unhooked Found float switch to be missing from underneath customer stated that there was water it before removing Advised that the beeping abs flashing is a code for float switch Advised on installation OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Geneva, OH 44041
Dan H
Job Details: 12/02/2021
"Customer complaint that unit is not filling completely, Ran diagnostics found f8e1(long/no fill) and f8e6(water hazard), found very little water entering tub, found very little water pressure from supply, advised customer that they needs a plumber to correct water pressure issue, unit is operating as designed"
We serviced a
KENMORE DISHWASHER
Model 665.16269402
Near Ashtabula, OH 44004
Dan H
Job Details: 12/02/2021
"Customer complaint that unit is not working, found clean led flashing 7 times, ran test cycle, unit filled and began washing, control is not sending power to heater , unit needs new control, part is no longer available ; ordrng 1 WP8564547 (Cntrl)"
We serviced a
GE REFRIGERATOR
Model ZISB36DYB
Near Novelty, OH 44072
Corina B
Job Details: 12/02/2021
"CC that the ff lights do not work. Confirmed. Found the door switch is broken. Will need a new door switch. ; ordrng 1 WR23X10725 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Mentor, OH 44060
Joe O
Job Details: 12/02/2021
"Cc: panel got hot, unit running with display shut offFound ui will not display anything. Unit is trying to display error. Found venting is smashed behind unit. Found unit is receiving proper power. Display will allow selections but is not displaying anything. Cannot check error. Needs ui; ordrng 1 W11378949 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
David R
Job Details: 12/02/2021
"Replaced control encoder, still not working. When starting cycle, unit will sense then go right into done. Called techline. getting 9-9 voltage drop error. Voltage is steady at control, techline said order and replace main control. ; ordrng 1 W11513246 (Control)"
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVPA2
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/02/2021
"Found heater open ordering I search element in sears web pls office make I order correct part ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Parma, OH 44129
Marie V
Job Details: 12/02/2021
"cc that the unit is not washing clothes on cold and cool, ran diag found error code F8e1 long fill no fill f7e5 shifter fault. Ran auto test no hot water coming out, unplugged the hose and verify water, no water coming out. Explain cust that unit needs both working for unit to operate properly. Cust will need plumber to find out why no water is coming in. Replaced shifter and ran calibration. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Willoughby, OH 44094
Joe O
Job Details: 12/02/2021
Lowes stated they no longer have this unit. Stated the dm came in and made them throw out a bunch of appliances and the oven was 1 of them.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
David R
Job Details: 12/02/2021
Replaced control panel and latch. Tested. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsville, OH 44048
Dan H
Job Details: 12/02/2021
"Customer complaint that unit is damaging clothes no sharp edges found in basket, ran diagnostics no error codes found, all components working, called whirlpool techline spoke to Austin, documented findings, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Lakewood, OH 44107
Gabriel P
Job Details: 12/02/2021
"Replace blower,and still not changing speed on the first two bar but on the last three bar it does change speed call senior tech bj show him the speed on video chat he said to call whirlpool also customer is very angry telling me to reach out someone on kitchen-aid explain her she needs to do that not us we are at her home to repair and I am going to call whirlpool to see whats the next step; ordrng 1 W11405831 (Capacitor)"
We serviced a
KITCHENAID RANGE
Model KODE500EBL05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/02/2021
Replaced the door switch. Opt test ok. Brought core and control back for return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Olmsted, OH 44070
Angel
Job Details: 12/02/2021
When i arrived i tapped the system to to verify where the leak was coming from. Used nitrogen to check for leak with soap suds sprayed all external components to check for the leak and could not detect any leaks called BJ and said it could be internal leak to call whirlpool to see what they say. Called techline and spoke with Steve explained issue and stated that unit may have a internal leak and will go under review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Brook Park, OH 44142
Angel
Job Details: 12/02/2021
Cc that unit sounds loud when starting up. Verified and unit was on defrost so waited until it turned on and the sound she was hearing is the compressor pushing the refrigerant through the line also pulled up the owners manual and went through all the sounds the unit may make. Unit is cooling and working as should temperatures were freezer at 5* and ff section at 40* and unit was in defrost mode when temperatures were taken. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Jason N
Job Details: 12/02/2021
"Installed main control. Started normal wash test, all functions passed, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Warrensville Heights, OH 44128
Manny
Job Details: 12/02/2021
"Cc doors are unaligned and flipper gets stuck, verify that left door is lower that the right one causing the mullion not to close. Leveled unit opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44115
Jason N
Job Details: 12/02/2021
Customer stated they did not receive this part. Looked in warehouse and offices. No part found. Will reorder. ; ordrng 1 W11239098 (Ccu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Brecksville, OH 44141
David R
Job Details: 12/02/2021
"Adjusted doors as well. Gaskets are good. Customer tested, satisfied. Op test ok."
We serviced a
GE WASHER
Model GFWS2600F1WW
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/02/2021
"CC that the unit does not drain all the time. Confirmed. Drained the water out. Drain pump is running and clear. Does not pump the water out. Ran diag no codes. Will need a new drain pump. ; ordrng 1 WH23X10051 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Beachwood, OH 44122
Corina B
Job Details: 12/02/2021
Can not pull unit out. Drops down and the legs are hitting the cabinet. Advised cust its not on a solid floor. ; schdld next appmnt for 12/9 THU AM
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Conneaut, OH 44030
Dan H
Job Details: 12/02/2021
"Cc that unit is not draining, confirmed, found rubber drain hose extension clogged, unit drains completely when disconnected from extension, advised customer that they need a plumber to repair, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/02/2021
Check harness on evaporator is good check damper is good call bj after diagnosing unit he advise to replace harness and control is not reading the temp correctly ; ordrng 1 WPW10224292 (Harness) and 1 W10317076 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 12/02/2021
Cc that the dispenser door was not looking. Verified and found that the seal was off on one side causing it to not letting it close removed door on dispenser and placed seal as should tested again and had the customer test it her self as well and it was shutting and opening as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 12/02/2021
Replaced LED lights. Tested. All lights are good. Op test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Solon, OH 44139
Jason N
Job Details: 12/02/2021
Installed control board. Tested light and ran heat test. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model MEDP576KW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/02/2021
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 12/02/2021
"Replace door,he said when he opens door the right side move explain as long as I been doing this it is normal operation I thought the complaint was on door trim separating but it was something else call whirlpool tech line"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS01
Near Highland Heights, OH 44143
Jason N
Job Details: 12/02/2021
"Cc unit will shut down intermittently when running preheat or bakeRan bake test to 450 degrees on both upper and lower ovens, let cycle for 30 minutes. Unit testing good at this time, all cooling fans operating. Could not duplicate issue with unit shutting down. Quoted customer for possible main control replacement, but noted that Im not 100% due to not being able to duplicate. Customer not wanting to go that route yet, collected service call. ; ordrng 1 W10838959 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Elyria, OH 44035
Angel
Job Details: 12/02/2021
Cc that unit has a bad board. Ran diagnostics and found error code F9E1 long drain fault. Tested drain pump with hose into a bucket and it was draining out the water left over in basket and sounded good also removed drain pump from basket and checked it wasnt clogged and was good and impeller on it was good as well could not find any issues with unit could of been the way the customer had it set up in there home. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Beachwood, OH 44122
Manny
Job Details: 12/02/2021
"Cc unit not cooling, found RC evap with ice by the fan, per service pointer replace evap cover w10889360, customer has an Orion board that kitchenaid sent her will replace if necessary on next visit. Customer will call kitchenaid to see if they get a concession for the repair ; ordrng 1 W10889360 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Elyria, OH 44035
Angel
Job Details: 12/02/2021
"Cc that unit does not work. Ran diagnostics and did not have any error codes. Also ran some test like door lock, agitation and spin cycle and all passed perfectly. Looked under washer for any damage that could be visible but all looked good. Could not find any problems with unit. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Shaker Heights, OH 44122
Manny
Job Details: 12/02/2021
"Cc unit leaves clothing wet at the end of the cycle, and making a grinding noise ran diagnostics and found error codes F0E5 off balance , F0E3 overload, F7E3 motor over current, F7E9 rotor locked F2E1 ui key stuck. Set to diagnostics cycle and unit started to rotate the basket when a loud grinding noise started right away, looked under unit saw oil on the floor and rotor and stator are full of oil, water mix, unit will need a gearcase, rotor and stator and clutch. Cux will not proceed with the repair.; ordrng 1 W11455453 (Gear case) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2426UB
Near Ashtabula, OH 44004
Dan H
Job Details: 12/02/2021
"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at at 400 degrees, unit need new control and oven temperature sensor ; ordrng 1 5304513049 (Cntrl) and 1 316419383 (Overlay) and 1 5304504897 (Ots)"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 12/02/2021
"Customer complaint that unit is not agitating, ran diagnostics found f7e1(basket speed fault) and f8e1(long/no fill) error codes, found valves closed, opened, found capacitor unplugged, plugged in capacitor, started normal wash cycle"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500EBS04
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 12/02/2021
"Replace console,whirlpool sent opt test ok"
We serviced a
WHIRLPOOL DRYER
Model LER5636PQ0
Near Parma, OH 44130
Marie V
Job Details: 12/02/2021
"Cc that the unit will not start. Confirmed. Verify power at the outlet, from L1 to N has 15V, from L2 to N has 123V and from L1 to L2 105v. Will need electrician."
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 12/02/2021
Cc unit went dead after self clean Found breaker tripped Tripped breaker unit kicked on Ran test bake OP Test Ok
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Independence, OH 44131
Marie V
Job Details: 12/02/2021
"Cc that the unit heats and works fine but is making a loud noise. Confirmed noise comes from blower wheel. Took unit apart and found that theres lint on blower wheel and all over unit. Needs to be cleaned out . Cust said go ahead with repair. Cleared all lint from unit , oiled the rollers and pulley. Put unit back together and ran unit. Op test okAlso found that unit has a flexible foil vent, advice cust that those are fire hazard to replace with rigid metal or flexible metal vent."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Aurora, OH 44202
Brian M
Job Details: 12/02/2021
"Cc unit wont bake but all other settings worksFound spark module stuck open Advised on spark module and igniter replacement ; ordrng 1 W10860916 (module-spk) and 1 WPW10333842 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 12/02/2021
"Installed drain pump, control. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Beachwood, OH 44122
Corina B
Job Details: 12/02/2021
CC that the door swings open. Confirmed. Leveled the feet. Door does not swing open. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Aurora, OH 44202
Brian M
Job Details: 12/02/2021
Cc unit not filling Found hose kinked OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Beachwood, OH 44122
Joe O
Job Details: 12/02/2021
"Installed control, gear case, cam and belt. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wellington, OH 44090
David R
Job Details: 12/02/2021
"Cc unit not cooling. On second floor of house. Found ball of ice on evap line, put amp meter on and tested compressor good, process stub is short might not be able to use. Per entitlement in time frame under extended warranty for parts and labor of sealed system. Customer to pay SVC only. Ordering evap, comp and filter drier. 4 hr repair *** requesting double labor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 2 W10843121 (Drier)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, OH 44141
Marie V
Job Details: 12/02/2021
"Cc that the unit is freezing vegetable and food. Took temps fresh food section is at 33* and -7 on freezer. Temp are set to 45* on fresh food and 7* on freezer. Verify ohms on fresh food section thermistor has 4.9kohms. Reading around 48*. Unit will need new thermistors. ; ordrng 1 W10316760 (Thermistor) and 1 WP12791416 (Thermistor fresh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aurora, OH 44202
Brian M
Job Details: 12/02/2021
Ran entitlement 6-21-21 Cc unit not cooling Found unit to be frosted over in evap Cleared ice found heater wire not attached to heater fixed wiring Ran heater test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, OH 44090
David R
Job Details: 12/02/2021
"Customer said tub ring was not delivered, reording.; ordrng 1 W11094304 (Tub ring)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/02/2021
Cc unit shut off on them but they fixed the outlet and it seems to be working Customer just wants it to be checked over to make sure thats all that is wrong Ran diagnostics test found no errors Ran auto test completed with no issues Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details: 12/02/2021
Installed auger impeller and ice container. Found original impeller is actually 1/4 inch shorter then replacement. Ran dispense test several times. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, OH 44107
Marie V
Job Details: 12/02/2021
Cc that cant get cold water to unit. No error codes. Found hoses reverse. Corrected issue and valve was getting loud so I replaced the water valve. Tested unit. Op test ok
We serviced a
KENMORE DRYER
Model 110.97872601
Near Cleveland, OH 44113
Manny
Job Details: 12/02/2021
"Cc unit not heating, found open thermal fuse, replaced fuse using T/S wp3392519; used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/02/2021
"CC that the doors are uneven and the ff door swings, open. Confirmed. Leveled the doors. Found the back right roller pin out of place, causing the unit to rock. Reattached the pin. Leveled the rollers, for door to not swing open. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/02/2021
Cleared evap and replaced thermistor and cover Found fridge led out Needs led ; ordrng 1 W11226500 (light)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHAXNQ01
Near Beachwood, OH 44122
Joe O
Job Details: 12/02/2021
"Cc: loudFound condenser fan excessively loud. Needs condenser fan motor; ordrng 1 W10124096 (fan,motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Newbury Township, OH 44065
Joe O
Job Details: 12/02/2021
Cc: handle looseTightened handle. Op test ok
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, OH 44077
Jason N
Job Details: 12/02/2021
Installed ff evaporator fan. Deiced evaporator. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Oberlin, OH 44074
David R
Job Details: 12/02/2021
"Cc unit was giving 9-1, error code but didnt seems like dishes cleaned. Went through diagnostics, 7-1, 8-1, 8-2, 8-4,. In diagnostics test, all components came on except the wash motor. Voltages test good. Will need wash motor, also ordering control and water valve. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Pump motor) and 1 W11434044 (Valve)"