We serviced a
GE RANGE
Model CGP350SET1SS
Near Beachwood, OH 44122
Jason N
Job Details: 04/21/2023
Cc cooktop knobs meltedConfirmed that the cooktop knobs are indeed melted off. Unit will need knob kit. ; ordrng 1 WB03X32194 (Knob kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Cleveland, OH 44108
Jason N
Job Details: 04/21/2023
Cc unit freezer drawer still not working. Found slide was slightly frosted and causing bearings to not glide smoothly. Cleaned up slides and lubricated with silicone. Door operation test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYW00
Near Willoughby Hills, OH 44094
Jason N
Job Details: 04/21/2023
Recovered refrigerant. Installed evaporator and compressor. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 3.7oz. Of r134a. Low side stable at 1 psi. Good frost pattern starting on evaporator. Unit starting to cool. Advised customer to allow up to 24 hours for unit to return to desired temperatures. Op test good.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Jason N
Job Details: 04/21/2023
"Installed operating thermostat. Ran dryer op test, good heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 04/21/2023
Drawer off trackFixed drawer OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2023
"Customer complaint that user interface is bubbling and door skin is rusting, confirmed , unit needs new door skin and user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11416777 (Skin) and 1 W11413964 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS1
Near Mantua, OH 44255
Brian M
Job Details: 04/21/2023
"Cc unit not turning on Verified power Found control getting power and fuse test good Needs control ; ordrng 1 WPW10380685 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE OTR MICROWAVE
Model JVM3160RF2SS
Near Lakewood, OH 44107
Angel
Job Details: 04/21/2023
"Cc that unit will not start has no power they tried installing a fuse worked for a minute and blew out again. Verified and found monitor switch damaged causing issue ; ordrng 1 WB24X10205 (Switch) and 1 WB27X11138 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Seven Hills, OH 44131
Corina B
Job Details: 04/21/2023
CC that the unit is not draining. Confirmed. Found the drain pump weak when draining. Replaced the drain pump. Tested. Drained. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Beachwood, OH 44122
Manny
Job Details: 04/21/2023
"Replaced thermistor, took measurements from control connectors, and heater is good and thermistor good, advise customer to monitor the unit and if issue returns unit might need main control since everything else checked out good. Customer will monitor the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hiram, OH 44234
Brian M
Job Details: 04/21/2023
Installed control and ui Defrosted evaporator Advised to watch
We serviced a
MAYTAG DRYER
Model Medb765fw0
Near Garrettsville, OH 44231
Brian M
Job Details: 04/21/2023
Installed wheel OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Parma Heights, OH 44130
Corina B
Job Details: 04/21/2023
Replaced the control. Brought core back for return. Ran a calibration. Started a rinse and spin. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3B
Near Cleveland, OH 44105
Corina B
Job Details: 04/21/2023
"CC that the unit will not unlock. Confirmed. Found the drain pump blocked with the rug backing. The bellow is trusted. Will need a new drain pump, hose and bellow. ; ordrng 1 W11458345 (Drain pump) and 1 W11314666 (Hose) and 1 W11314648 (Bellow)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44135
Angel
Job Details: 04/21/2023
"Cc that washer wouldnt start. Ran diagnostics no error codes ran a auto test and passed perfectly. So I asked customer to start a load herself to see what she was doing and shes holding the start button to start unit and all shes doing is canceling the cycle so I explained to her all she has to do is select cycle and firmly press start button once and thats it, unit is working as designed."
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Westlake, OH 44145
Angel
Job Details: 04/21/2023
"Cc that unit is making a rattling noise. Turned on unit and confirmed it sounded like the belt or idler pulley. Took apart unit and found belt shredding and a roller not spinning. Replaced rollers, belt and idler pulley lubed everything up tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near North Olmsted, OH 44070
Marie V
Job Details: 04/21/2023
Replaced water valve. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/21/2023
Found motor making noise ordering and also the blower wheel ; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW1
Near Brook Park, OH 44142
Gabriel P
Job Details: 04/21/2023
"Found belt broken giving estimate customer will fix replace dryer kit,opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Brook Park, OH 44142
Gabriel P
Job Details: 04/21/2023
"Replace blower,and no noise just vibration sound opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is not turning on, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, canceled cycle, unit drains, ran drain and spin cycle, lid locked, unit spun, control went blank during spin cycle then came back on and continued cycle, unit needs new control, customer does not want repair; ordrng 1 W11116594 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2023
"Customer complaint that door is opening too far, door closers are good door stop is working, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Highland Heights, OH 44143
Joe O
Job Details: 04/21/2023
Installed sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is not starting, confirmed, belt is good, door switch is good, thermostats and fuses are good, timer is good, unit needs new motor, customer does not want repair ; ordrng 1 WE17X24535 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 30 degrees, freezer section temperature at -3 degrees, damper door is working, thermistor is reading about 50 degrees, installed new thermistor, op test good ; used 1 12002355 (Thermistor) from stock"
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/21/2023
Replace valve opt test ok
We serviced a
KITCHENAID RANGE
Model KGRA806PSS00
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/21/2023
Replace fuse opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Angel
Job Details: 04/21/2023
"Cc that unit was not agitating. Tested in diagnostics and confirmed its not agitating, looked underneath and found actuator damaged you can move the arm on the actuator when should be able to, also pulley is worn and gear case is starting to leak oil will need gear case as well.; ordrng 1 W11454734 (Gearcase), used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/21/2023
Replaced the fan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13832K601
Near Madison, OH 44057
Dan H
Job Details: 04/21/2023
"Customer complaint that not going through cycles, ran diagnostics no error codes found, ran test cycle, unit filled wash motor started, Unit drained, heater is working, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Amherst, OH 44001
Angel
Job Details: 04/21/2023
"Cc that unit was making a loud sound coming from the back of unit. Checked temps and they were good unit is making ice and everything. So I went to back of unit and found that there was a foam insulation hitting the condenser fan so I tried to duplicate the sound by letting it hit the fan and customer stated it sounded just like that, reinstalled insulation and I could not find anything else besides that foam hitting fan opt test good."
We serviced a
ELECTROLUX DRYER
Model EFME527UIW2
Near South Euclid, OH 44121
Corina B
Job Details: 04/21/2023
"Replaced the belt. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
KENMORE WALL OVER ELE
Model N
Near Gates Mills, OH 44040
Corina B
Job Details: 04/21/2023
"CC that the upper oven sometimes does not come on. Confirmed. Will need a new control and switch. Cust does not want to repair ; ordrng 1 316460201 (Control) and 1 318601500 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFU20F1UW
Near Middlefield, OH 44062
Brian M
Job Details: 04/21/2023
"Cc low cool Found compressor running hot, no frost pattern on evap Needs sealed system repair Parts are not manufactured so unit is not repairable"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Windsor, OH 44099
Brian M
Job Details: 04/21/2023
Cc unit is not making ice and light pulsing Found icemaker to have fill cup iced over cleared ice OP Test Ok needs ff led ; ordrng 1 W11043011 (module) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Strongsville, OH 44136
Marie V
Job Details: 04/21/2023
Replaced timer and knob. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near North Royalton, OH 44133
Marie V
Job Details: 04/21/2023
"Cc that the unit is not cooling in both sections but now it seems to be a little colder. Took temps freezer at that point was 20* , took evaporator cover oof and allowed few min for compressor t run, full frost pattern on evaporator, same with fresh food section evaporator. Called whirlpool tech line spoke with Chris. He said cant tell whats wrong, unit is working, good pressures, would recommend replacing boards and thermistor but that will not confirm that will fix ixxue. Cust will not continue.; ordrng 1 WPW10235503 (Control) and 1 WPW10447159 (Ui) and 1 W10316760 (Thermistor) and 1 WPW10451893 (Fan ,cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Strongsville, OH 44149
Marie V
Job Details: 04/21/2023
"Replaced gearcase, motor, belt, cam, agitator, shield, shifter, capacitor . Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Strongsville, OH 44149
Marie V
Job Details: 04/21/2023
"Cc that unit is squeaking when it starts. Confirmed, noise comes from gearcase. Will order parts needed.; ordrng 1 W11449840 (Gercase) and 1 W11550891 (Agitator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVW623HW0
Near LaGrange, OH 44050
Marie V
Job Details: 04/21/2023
"Cc that the unit is shaking and the clothes goes in one side of tub. Ran diag found error codes F7E7 motor unable to reach target rpm , f7e6 motor f0e3 overload. Deleted error codes and ran auto tes, pass. Unit makes a squeaky noise while spinning. Comes from belt. Replaced from T/S, pass, no noise. Tested unit with some clothes and towels, unit stared spinning the agitator instead of the basket, and making load off balance. Ran dlsm calibration and ran drain and spin again, working properly . Pass. Op test. ok; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM804KBS0
Near Grafton, OH 44044
Marie V
Job Details: 04/21/2023
"Replaced motor, bottom and top seal. Unit has copper water line, had to uninstall to replace motor. Also replaced control. Tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42DWX02
Near University Heights, OH 44118
Manny
Job Details: 04/21/2023
"Unit needs compressor, but cant be fixed unit uses R12 refrigerant, saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Shaker Heights, OH 44120
Manny
Job Details: 04/21/2023
"Cc unit leaking from the valve on back, pulled unit out and noticed right away that the valve had a crack, unit needs inlet valve, noticed the copper line was in the middle of the floor and when unit gets pushed back the line is under the unit, advise customer to relocate the water line so it doesnt get kinked and/or break due to the unit hitting it whenever it gets pulled out and pushed back in ordering inlet valve ; ordrng 1 W11455388 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chesterland, OH 44026
Joe O
Job Details: 04/21/2023
"Cc: rattling and clunking noiseCustomer stated unit sounds like it has change in it, intermittently. They stated since purchase the machin clunks at the beginning of the cycle. Advised customer the clunking noise is the unit shifting from agitate to spin. Ran diagnostics test cycle. No abnormal noises heard. Did find a penny stuck in unit, removed. Advised customer to ensure porkers are clear before washing. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Painesville, OH 44077
Joe O
Job Details: 04/21/2023
Installed 3rd rack mount. Op test ok
We serviced a
GE REFRIGERATOR
Model CFE28TSHESS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/21/2023
"Needs fan .evap has good frost patter but fan is loud and not working ordering customer will fix him self no need to schedule back ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Madison, OH 44057
Dan H
Job Details: 04/21/2023
"Customer complaint of ice build up in freezer section , confirmed, found evaporator frozen solid again, evaporator thermistor ohms at 28k, defrost circuit is working, unit needs new control; schdld next appmnt for 4/26 WED !"
We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near Mentor, OH 44060
Jason N
Job Details: 04/21/2023
"Installed drive belt. Ran spin and drain test, good spin speed and drain out. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina B
Job Details: 04/21/2023
Found the water valve missing a gasket around the oxi clean. Installed a gasket. Tested. Opt test ok.
We serviced a
HOTPOINT DRYER
Model HTDP120ED0WW
Near Kirtland, OH 44094
Brian M
Job Details: 04/21/2023
Cc of noise Could not duplicate sound even with heavy towels
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Lorain, OH 44055
Angel
Job Details: 04/21/2023
Cc that unit is leaking from underneath. Verified and found that it was the drain tube that was clogged up and also found that the water line on the back was pinned between refrigerator and it was leaking as well used a connector to fix water line and cleaned out drain tube as well told them not to push refrigerator all the way back to keep from pinching the water line coming out the floor opt test good.; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Westlake, OH 44145
Marie V
Job Details: 04/21/2023
"Ran diag delete error codes. Replaced parts, no leaks. Tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is not spinning, found hub worn out, unit needs new hub; ordrng 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland, OH 44144
Manny
Job Details: 04/21/2023
"Cc unit not advancing on cycle, verified and no codes, ran test cycle no issues ran test with towels get them soaked and then switched to drain and spin no issues found, unit working as designed, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Burton, OH 44021
Joe O
Job Details: 04/21/2023
"Cc: not washingFound sump just humming. Not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Wickliffe, OH 44092
Joe O
Job Details: 04/21/2023
C not heatingStarted unit. Found unit has good heat and air flow. Outside vent has good heat and air flow. Could not duplicate issue. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW1
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is not cooling, confirmed, nothing is running , unit needs new control, customer does not want repair ; ordrng 1 WPW10310240 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2023
Installed gearcase and lower components OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2023
Cc that unit was taking too long to dry. Verified to make sure it was heating and it was so I checked the vent outside and it was jammed up with lint the flap wasnt opening cleared out vent and explained to customer to every now and than to make sure the vent is clean and to make sure its not jammed up opt test good.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/21/2023
"Replace control and ui,opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Cleveland, OH 44102
Manny
Job Details: 04/21/2023
"Cc screw broken on the term block, verified and broken screw, replaced terminal block and installed power cord supplied by customer, couldnt test the unit since its not installed yet"
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/21/2023
"Installed drain hose and spray arm. Flushed drain system. Ran wash test for 10 minutes, no leaks. Canceled cycle to drain. Unit drained out properly. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Eastlake, OH 44095
Joe O
Job Details: 04/20/2023
Installed ice maker. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Chardon, OH 44024
Jason N
Job Details: 04/20/2023
"Cc unit ice maker leaking Ran manual ice maker test cycle, found when filling with water, water is splashing out of fill cup. Found fill cup frozen up with a block of ice. Removed ice block and found fill cube hole blocked with bits of styrofoam. Cleaned out fill cup and retested ice maker. Ice maker indexed properly and filled mold with water. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 04/20/2023
"Replaced parts ordered, ran test cycle opt test ok took core for return"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/20/2023
"Found heater open replace and also cutoff had burnt wire replace as well,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 04/20/2023
"Cc that the unit shows a error code LF or Lfo . Ran diag found error code f8e1 long fill no fill. Ran auto test, cold and hot are correct and valves are working. Found unit has bellow broken. Will need new bellow. ; ordrng 1 W11384425 (Bellow)"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Diamond, OH 44412
Brian M
Job Details: 04/20/2023
"Cc of error, more errors displaying than just that one Cooling fan error and ui error as well as temp sensor error are present Ran auto test found unit functioning but then shutting down Needs sensor, cooling fan, ui and control ; ordrng 1 W10833885 (sensor) and 1 W11107275 (fan-blwr) and 1 W10919303 (panl-cntrl)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, OH 44011
Angel
Job Details: 04/20/2023
"Cc that unit was making weird noises. Ran diagnostics and could hear shifter getting jammed up. Looked underneath and unit got overloaded causing the nut to fall off and grinding on shield. Replaced belt which I had from surplus and cam tested unit opt test good. Recommended customer not to overload washer to avoid issue from happening again. ; used 1 W10721967 (PULLEY), and 1 W11213879 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Manny
Job Details: 04/20/2023
"Cc unit leaking, verified and Ff evap drain is cover in ice, per SP# W11092686, drip pan needs to be replaced, verified and drip pan is bowed, unit needs the drip pan replaced, customer Will think about it and let us know if they want to proceed ; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/20/2023
Ran rinse and drain and spin with clothes and it pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Shaker Heights, OH 44120
Manny
Job Details: 04/20/2023
"Cc unit sensing light just flashing and not working, verified and unit stuck in a cycle, reset cycle and ran diagnostics found code f0e5 for off balance load, noticed unit was rocking, leveled unit and ran test cycle and not issues, unit working as designed, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Angel
Job Details: 04/20/2023
"Cc that unit is not dissolving the pod all the way. Ran unit and pump is running perfectly, also ran a test to make sure the dispenser was opening properly and it was waited to see if it was heating properly as well and it was. Customer stated he had the same dishwasher before this one got switched out and didnt have that issue, but as of now Im running the unit and checked for error codes and everything is working perfectly. Gave customer some detergent test packages to try them out to see if it works better for them and to make sure to use rinse aid which there not and to run the hot water before running unit as of now unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 04/20/2023
"Cc that the unit is leaking. Confirmed. Unit has a broken seal. Also door on left side is not closing properly the hinge on door is dented needs to be replaced. Cust will call back if they want to continue ; ordrng 1 WP8534854 (Left hinge) and 1 W11177741 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brook Park, OH 44142
Marie V
Job Details: 04/20/2023
"Replaced, seal, vent, heater, tested unit, pass, ran diag, no error codes. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 04/20/2023
Installed led OP Test Ok
We serviced a
GE DISHWASHER
Model GDT225SSL0SS
Near Mentor, OH 44060
Jason N
Job Details: 04/20/2023
"Cc unit leaking from doorCustomer stated they ran the unit yesterday and after about an hour, water started leaking from door. Ran wash test with dishes load and detergent. Found water leaking immediately from door. Checked spray arms, found lower spray arm is split in the middle causing water to overflow tub. Unit will need lower spray arm replaced. ; ordrng 1 WD22X24672 (Lower spray arm)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC1
Near Cleveland, OH 44119
Jason N
Job Details: 04/20/2023
"Cc unit not draining out properly and SD appears on displayFound some water left in tub. Ran drain and spin cycle, unit drain out very slow. Pulled front cover of unit and checked filter drain basket, found basket full of debris, lint and dollar bills. Cleaned out filter basket and reassembled. Ran rinse and spin cycle to flush system. Good drain out. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.12793K310
Near Mayfield Heights, OH 44124
Manny
Job Details: 04/20/2023
"Cc unit not working, verified and found codes f9e1, f9e2, f9e4 all 3 for motor and diverter and f8e4 for drain issue, unit needs pump assembly, and drain pump, customer will not proceed with the repair ; ordrng 1 W11188861 (pump&motor) and 1 W10894668 (motor-pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDCSS
Near Strongsville, OH 44149
Angel
Job Details: 04/20/2023
"Cc that ff section is not cooling. Checked freezer temp and it was at 5* and ff section at 65* at the top could not hear fan running took apart ff section to verify and found fan not running unplugged it and plugged it back in and it started running as should not sure if it was just a loose connection or fan was jammed up. Explained to customer and she stated she will monitor it and if happens again she will call to get fan replaced and get unit updated as well.; ordrng 1 WR60X26866 (Ff fan) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 110.9156621
Near Strongsville, OH 44149
Angel
Job Details: 04/20/2023
"Cc that unit is not spinning or agitating. Verified and found that the motor coupling completely broke off and the agitator dogs are worn out will need the cam for agitator as well. Ordering parts ; ordrng 1 285748 (Agitator cam) and 1 285753A (Coupler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/20/2023
"CC that there is frost and ice build up on the ff evaporator. The evaporator fan was already replaced. Confirmed. Found the evaporator covered full of ice and frost. Will need a new control and harness. ; ordrng 1 WPW10277799 (Harness) and 1 W10878992 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/20/2023
"Replace valve,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Shaker Heights, OH 44122
Manny
Job Details: 04/20/2023
"Replaced condenser fan, no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/20/2023
"Cc unit taking several cycles to dry heavier clothesRan dryer op test, checked airflow at vent outlet. Good airflow, no restrictions. Ran timed dry test on high heat and recorded exhaust temperatures. Temperatures reaching 189 degrees before shut off and recycling at 125 degrees. No issues found with dryer. Checked under washer(suspected a possible spin issue as this is a top load GE). Found oil leaking from gearcase and saturating drive belt. Advised customer issue will be with washer not properly extracting water from clothing, and not a dryer drying issue."
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Strongsville, OH 44136
Angel
Job Details: 04/20/2023
Cc that unit is damaged. Verified and found outer case damaged on right hand side will need outer case replaced.; ordrng 1 W11493413 (Outer case)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/20/2023
"CC that the clothes are coming out wet. Ran diag F7E6 MOTOR FAULT, started a rinse and spin with 6 towels, towels came out damp. Advised Cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Solon, OH 44139
Brian M
Job Details: 04/20/2023
Cc door seal ripped and damper loud Needs gasket and damper ; ordrng 1 W10830162 (gasket-fip) and 1 WPW10594329 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near University Heights, OH 44118
Jason N
Job Details: 04/20/2023
"Installed inlet water valve, checked for leaks. Ran water dispense test, no leaks. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44109
Manny
Job Details: 04/20/2023
"Cc unit no spinning the clothes at the end of cycle, verified and no codes found, but found spin speed off on 4 different cycles, turned on spin speed to max on all cycles and ran test, good! Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near University Heights, OH 44118
Corina B
Job Details: 04/20/2023
CC that there is a gas leak. Confirmed found the leak at the connections at the wall. Advised Cust to call a plumber and replace the line. Leaking at the wall and the line. Called safety
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Parma, OH 44129
Manny
Job Details: 04/20/2023
"Cc unit not washing properly, keeps water in tub at the end of cycle and water in dispenser, verified and found codes f0e2 for over suds, F8E3 for overflow and f9e1 for long drain, unit needs drain pump, pressure switch and hot valve. Customer will not proceed with the repair at this time; ordrng 1 W11316246 (switch-wl) and 1 W11316255 (valve) and 1 W11458345 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Beachwood, OH 44122
Jason N
Job Details: 04/20/2023
"Cc unit leaking water from underneathCustomer showed pop Pulled unit out from cabinet space and had customer turn water on to unit. Found large pinhole in plastic water supply line, spraying water out everywhere. Advised customer they will need a plumber to replace plastic supply line."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near North Olmsted, OH 44070
Angel
Job Details: 04/20/2023
"Cc that unit was making loud noise after they moved the washer for painting purposes and wanted me to make sure all connections were good. Found unit not leveled, leveled unit and ran a test cycle opt test good and all connections were good."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Rocky River, OH 44116
Angel
Job Details: 04/20/2023
Replaced pump assembly opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, OH 44145
Angel
Job Details: 04/20/2023
"Cc that unit keeps displaying PF on display. Confirmed, unit is in the garage now and when it was plugging back in it started saying PF meaning power failure, I hit confirm and it stopped displaying PF but wouldnt let me get into temp settings, reseted unit and unplugged control board on drawer which was corroded on one of the plugs. Explained to customer about leaving board unplugged and she decided to leave it unplugged and now unit is functioning, set temps for her and also let her know about having these refrigerators in the garage during winter asked her to monitor fir now if anything to give us a call opt test good ."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS04
Near University Heights, OH 44118
Brian M
Job Details: 04/20/2023
Installed ui and control Ran test bake to 350OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS
Near Lorain, OH 44053
Angel
Job Details: 04/20/2023
Cc that she will close the door to start to heat something and it says open/close door. Confirmed unit will need door switches. Replaced door switches tested u it opt test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
Corina B
Job Details: 04/20/2023
"CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block, good. Checked the vent outside, blocked with a screen, removed the screen good airflow. Heating. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Corina B
Job Details: 04/20/2023
CC that the unit would fill the let the water out. Ran diag f8e1 long fill no fill. Tested the cold and hot found the cold valve sticking shut. Replaced the valve from t/s. Ran a calibration. Started a normal cycle. Opt test ok. ; used 1 W11210459 (VALVE) from stock