Local Reviews
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Gabriel P.
REFRIGERATOR WHIRLPOOL MFI2269FRZ02 "Replace all parts,and took core with me for return,opt test ok they send me the wrong gasket plus it was smaller then original ; ordrng 1 W10830055 (gasket-fip)"
Brian M.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Customer showed pop , he also has extended warranty .. he will also will email it to service@fredsappliance.com Cc of no cool in fridge Found fridge evap to be frosted over Followed service bulletin W11092686DSOP TEST OK"
Brian M.
WASHER WHIRLPOOL WTW8040DW4 Installed suspension and water valve OP TEST OK
Brian M.
WASHER MAYTAG MVWB865GW0 Cc of suspension not right Found suspension ball brokenReplaced using over stock from truck OP TEST OK
Dan H.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Customer complaint of frost build up in freezer and display segments are out and ice maker is not working , segments of user interface are out, found freezer section door gasket not sealed at bottom, found freezer drawer not mounted properly, causing freezer section door to not close properly, reset drawer, freezer section door closed , gear in ice maker is stripped , unit needs new ice maker and user interface ; ordrng 1 242058232 (user interface) and 1 5303918344 (ice maker assy)"
Brian M.
WASHER MAYTAG MVWB765FW0 Installed control and ui Ran auto test and calibration OP TEST OK
Corey L.
DRYER KENMORE 11087673100 "Customer complaint dryer is loud and gets louder as it runs, confirmed started cycle and heard the sound, removed belt and pulley to test motor, sound is coming from the motor itself, customer suspected this and asked for a verbal price of just the motor, customer has been shopping around and will get a new unit, did not want quote"
Gabriel P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found frigde evap frozen,steam out completely,also icemaker taking 2 day for a full tray told customer wants I steam out all ice from evap and place thermister in the right place he should start seeing ice more faster"
Macaulay G.
WASHER WHIRLPOOL MAH6500AWW Found no issues with spin. May have been issue with switch. All tested ok.
Brian M.
DRYER MAYTAG MGDC465HW0 Installed drum OP TEST OK
Jeff M.
DISHWASHER WHIRLPOOL WED4800BQ1 Check wiring. Checks good. Ran service mode. No stored faults. Ran calibration and service test mode. No faults. Advise to use rinse aid and keep heated dry selected. Op test ok.
David R.
WASHER MAYTAG MVWX655DW1 Detergent flap is broken. Customer said they can put in themselves.; ordrng 1 W11127356 (drawer)
Jeff M.
DRYER WHIRLPOOL MEDB835DW4 Installed u.i. Op test ok.
Jeff M.
RANGE ELE WHIRLPOOL WEE745H0FS0 Cc that unit is not hot enough. Ran bake at 350 and tested temp. Checks good. Let run for longer and tested again. Unit is holding temps. Set tones to on. Advised to bake on upper rack positions.
Arthur V.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced light bd. Unit op test good.
Brian M.
RANGE GE JB850ST1SS Cc of temps not right upper oven Found unit to automatically say it’s at temp When unit just starts pre heat Temp sensors ohm out normal Needs control board Customer will call if she wants to fix it Customer paid svc
Paul P.
WASHER AMANA NTW4516FW1 "Found drain tube on floor, set back in place. Wash load was tightly packed, loosened up to run test. Reset washer. Note the laundry tub will overfill to block the drain tube, and drain backs up. Suggested to customer to have drain cleared before running the washer, otherwise will fill too high, and if the washer cannot sense the drain cycle, it will not run."
Paul P.
DRYER GE GFDS35OEL1WW "Installed control panel, all ops tests good. Part covered under 1 year warranty. Service and labor, entered for senior discount.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corey L.
RANGE WHIRLPOOL GS563LXSS0 "Customer complaint after a selfclean for the first time both bake and broil will not work, confirmed neither bake or broil sparks, control is sending power to dsi board, dsi board failed, left quote with customer they would like to shop around before repair and will contact us if they wish to proceed, WPW10331686; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DRYER WHIRLPOOL WED8900BC0 "Tested dryer, found open thermistor at the outlet (on outgoing blower housing). Office to order outlet thermistor.; ordrng 1 WP8577274 (thermistor)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced thermistor from wiring harness. All tested ok.
David R.
WASHER WHIRLPOOL WFW75HEFW0 "F8E1. Water valves are good and sending water to unit. Checked pressure line, found debris in air trap and debris in drain pump. Cleared ran test mode. Will not stop draining. Unplugged, let sit. Tried to run test mode and still will not stop draining. Ordering control, drain pump, sensor and water valves.; ordrng 1 W10599356 (water inlet valve) and 1 W11201274 (CONTROL ) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Corina B.
WASHER WHIRLPOOL MHW3505FW1 Replaced the pressure switch. Ran a CO test. Started a rinse and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
DRYER AMANA LER217W2 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
DISHWASHER WHIRLPOOL MDB4949SHZ There was a loose connector. Unit op tested good
Jeff M.
DRYER AMANA NGD4655EW2 Found wire shorted to cabinet. Corrected. Op test ok.
Paul P.
WASHER AMANA NTW4516FW1 "Found drain tube on floor, set back in place. Wash load was tightly packed, loosened up to run test. Reset washer. Note the laundry tub will overfill to block the drain tube, and drain backs up. Suggested to customer to have drain cleared before running the washer, otherwise will fill too high, and if the washer cannot sense the drain cycle, it will not run."
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer complaint of loud noise, ran all components, no unusual noises heard, unit is operating as designed"
Gabriel P.
DISHWASHER WHIRLPOOL WDT720PADB1 "Found pieces of glass on drain pump,clear out opt test ok"
Gabriel P.
DRYER MAYTAG MEDE201YW0 "Found no issue with dryer,charging svc fee ,opt test ok ,no pinch noise found"
Corina B.
WASHER KENMORE 110.248523 Replaced the lid switch. Started a cycle and a drain and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Replaced the control. Brought core back for return. Switches did not come. Optest ok.
Jeff M.
WASHER WHIRLPOOL WTW8040DW4 Installed new part unit op tested good
Jeff M.
DRYER GE FCGD3000ES1 The unit heated tested good the vents need cleaned
Dan H.
RANGE WHIRLPOOL KERS807SBL02 "Customer complaint that left front burner is not working, found knob stripped, infinite switch is working, installed new knob, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFF302EBL01 "Customer complaint of clicking noise, clicking noise is coming from compressor star device, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device,op test good ; used 1 8201786 (STARTER) from stock"
Dan H.
WASHER MAYTAG MHW5100DW0 "Cc that unit is not spinning, Ran diagnostics no error codes found, Ran test cycle, unit completed test cycle, ran drain and spin, drain pump is working, unit spins, unit is operating as designed"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not heating, confirmed, found unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube q"
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning sometimes, ran diagnostics found f0e5(off balance ) error code, ran manual test cycle on high speed spin and heavy agitate, unit spins and agitates , unit is leaning to the right, leveled unit, op test good"
Macaulay G.
DRYER AMANA NED4655EW1 Could not duplicate issue. Advised to record noise when it happens again.
Macaulay G.
WASHER MAYTAG MVWC200BW1 Replaced suspension kit. Ran calibration cycle. Tested with load of towels. All tested ok.
Macaulay G.
DRYER KENMORE 110.6012511 Not turning heat off when designed to. Replaced cutoff kit from truck stock. All tested ok.; used 1 279816 (CUTOFF) from stock
Corey L.
WASHER AMANA NTW4516FW2 "Customer complaint washer won’t turn on, found unit unplugged, only outlet close to unit also has the tv and internet plugged in, plugged in unit and ran diagnostics, no codes found, ran agitation and spin tests, unable to duplicate the problem, unit is operating as designed, advised customer unit needs its own dedicated outlet to prevent interference"
Corey L.
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint dishwasher is leaking from the door ever since the floor had been redone, found unit not installed properly, unit leaning forward, customer said husband can level it and will call us if it’s something else, left wm for customer after it’s leveled"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker not advancing. Replaced ice maker from truck stock. All tested ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
Brian M.
DISHWASHER KITCHENAID KDTE104ESS4 Cc of dispenser leaking jet dry Found small crack on corner of jetdry dispenser Installed using stock OP TEST OK ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
Brian M.
MICROWAVE WHIRLPOOL WOC54EC0AS03 "Cc of unit having marks on bottom of oven Found raised swirl marks on bottom of oven in the middle took pics I can not determine what the cause of this is . And I can not determine if issue will get worse. It’s just in the middle. At this time unit is not repairable Looking at parts the liner is not serviceable Called safety they want all pictures sent”
Brian M.
DISHWASHER KITCHENAID KDPE234GPS0 Installed pump Ran test cycle OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW7000DW3 "Cc: unit not fillingChecked codes, no stored codesRan auto test and calibrationOperated as designed Ran test wash cycleOP TEST OK"
Jeff M.
DRYER GE FCGD3000ES1 The unit heated tested good the vents need cleaned. The service call is included on the previous job
Jeff M.
REFRIGERATOR KITCHENAID KSCS25FVBL02 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer will not start, confirmed start button does not start cycle, unplugged unit checked power, power is correct, plugged in unit, unit now turns on, ran diagnostics found no codes"
Corey L.
MICROWAVE JENN-AIR JMC3415ES01 "Installed panel, customer says it’s better but still can’t open with one hand, customer does not have unit fastened in place, she is expecting trim installed by contractors soon and they will make it permanent and not push backwards when trying to open door, unit is operating as designed"
Corey L.
WASHER MAYTAG MVWC565FW1 "Installed control, op test good, found 1 dine and 1 penny between agitator and basket, removed and calibrated, advised customer to only need 1-2 tbsp of an he detergent"
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed listed part, tested dispense water, op test goodLeveled unit to customer satisfaction"
Jason N.
WASHER MAYTAG MVWB835DW1 "Installed listed part, ran auto test and calibration Op test good, no codes"
Jason N.
DISPOSAL WHIRLPOOL KCDS07ST2 "Cc grinding noise from unitInspect unit, removed food debris and restest. Normal sounds Unit cover was loose underneath cabinet, reseatedOp test good"
Jason N.
WASHER WHIRLPOOL WTW5550XW0 "Installed listed parts, ran auto test and calibrationOp test good"
Jeff M.
WALL OVEN JENN-AIR JJW9630BAW Found upper door latch failing. Needs door latch replaced. Parts show nla for unit. S.m. To please research parts. ; ordrng 1 71001845 (latch- doo. NLA)
Arthur V.
OTR MICROWAVE MAYTAG MMV4206FZ0 Replaced switch brackets w/switches. Op test good
Jeff M.
REFRIGERATOR MAYTAG MFI2569VEM "Found h.v. Board failing. Needs replaced. ; ordrng 1 WPW10310240 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DRYER FRIGIDAIRE FASG7073LW0 Replaced exhaust limit Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
WASHER WHIRLPOOL MVWB835DW4 Replaced water valve. Tested on deep water wash. Unit filled and agitated. Then i ran a rinse and spin cycle. Unit op test was good.
Arthur V.
DRYER WHIRLPOOL WED8540FW0 Described to customer how the control panel works. Some selections come on at different times and customer was unsure of the correct cycles at the correct times . Also explained the function of using ecoboost and its advantages.
Dan H.
WASHER MAYTAG MVWC425BW0 "Customer complaint that unit is not filling with water, ran diagnostics found f8e1(long/no fill) error code, hot water valve is not opening, valve is recieving 120vac , unit needs new valve, customer does not want repair ; ordrng 1 WPW10683603 (water inlet valve)"
Arthur V.
RANGE WHIRLPOOL WFG550S0HZ0 Adjusted air shutter for broil burner. Op test good. Burner lighting every time now.
Arthur V.
REFRIGERATOR MAYTAG MBR1953YES0 Replaced jazz bd. Defrosted unit and installed a drain tube kit. Took core for return ; used 1 W10619951 (TUBE-DRAIN) from stock
David R.
DRYER MAYTAG MEDB765FW0 "Replaced insulation. Tested, heat came on. Op test ok."
Macaulay G.
MICROWAVE JENN-AIR JMW3430WS00 Touch panel display is not responsive and display is fuzzy. Jenn-Air 2-5 year warranty pays for touch panel parts; ordrng 1 W10496617 (panl-cntrl)
Macaulay G.
WALL OVEN WHIRLPOOL JMW2427WS02 Found that unit is not registering the software version for upper or lower ovens. Warranty for 2-5 year covers part. Office to order appliance manager board.; ordrng 1 WPW10292566 (cntrl-elec 286.78)
David R.
WASHER WHIRLPOOL WFW94HEXW2 "F9E1 long drain. Found pressure hose clogged up with debris. Found drain pump clogged up with clothing and debris. Cleaned and cleared. Ran service, op test ok."
Brian M.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QW Cc of no cool Could not get unit to run properly Hooked up compressor Compressor is working and making cool Found defrost thermostat not sending proper power to control Found thermostat not sending power to fan Needs defrost thermostat ptc and thermostat ; ordrng 1 297259515 (controller) and 1 297318010 (timer) and 1 5304501379 (control-electrical)
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed led module OP TEST OK
Brian M.
DRYER ROPER RGD4516FW0 Installed timerRan test cycleOP TEST OK
David R.
OTR MICROWAVE MAYTAG MMV1174FW0 "Replaced interlock harness, parts sent out not needed. Tested, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Gabriel P.
RANGE WHIRLPOOL WFG550S0HZ0 "Replace parts order,preheat to 350,opt test ok to picture and show customer also check the temp from my cast iron pot,did not hear any clicking on ignator pass"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint ice built up again under deli drawer, confirmed, cleared ice, found a big chunk of foam insulation caught in drain tube, cleared, ran 2cups water through drain from ff evap and watched water flow out to drip pan, line is clear, op test good"
Jeff M.
WASHER MAYTAG MVWC400XW4 The units bearings failed the unit will not shift and the lid lock failed ; ordrng 1 W10404050 (lid lock) and 1 W11035747 (GEARCASE ) and 1 WPW10006355 (ACTUATOR )
Gabriel P.
WASHER WHIRLPOOL MVWC425BW0 Bad shifter replace from truck stock charging customer for parts and labor only opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock
Gabriel P.
DRYER MAYTAG MEDX655DW1 Call tech line told me when timer reaches to freshen up it cycle the heating element to cool down and when reaches to cool down it shut the element completely also he said that high temp is a medium high temp sanitize is the highest temp that they change the name also told me to explain customer that if they use sensor dry it would it would not stop drying clothes till clothes complete dry there no issue with machine he said that’s how is manufacture
Corina B.
DISHWASHER KITCHENAID KDTE104ESS1 Was able to clear the hose out. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHV0 CC that the unit is not drying the dishes. Cust has rinse aid. Ran a calibration. Heater is on. Advised the cust to run the hot water before starting the dishwasher. Optest ok.
Corey L.
RANGE KITCHENAID KEBS109BWH00 "Customer complaint oven is not working, confirmed found thermal fuse open, also found fixed thermostat open at control, unit needs both fuse and fixed thmst; ordrng 1 WP4449751 (FIX THMST ) and 1 WPW10545255 (FUSE)"
Corina B.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 Replaced the wire harness. No water to the unit. Optest ok.
Corina B.
WASHER WHIRLPOOL WFW70HEBW1 "Replaced the latch, control and pressure switch. Brought core back for return. Ran a CO test. Optest ok."
Corina B.
FREEZER WHIRLPOOL EHL151FXRQ00 CC that there are bare wires that fell off of the freezer. Found the wires to the light and switch have broke. Will need a new cord. Cust does not want to repair. Due to it working without the lights.
Corina B.
DISHWASHER AMANA ADB1500AWW Replaced the door latch. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer just skips to spin when pressing start, found cycle knob set on drain and spin, explained this and selected normal wash, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found ice inside tray where water falls in to fill ice maker clear steam line melted ice from inside lines,re calibrate icemaker"
Arthur V.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Please order shelf and ship direct to customer for them to install Installed new water filter and cover. Op test good ; ordrng 1 WPW10212139 (bin-cntlvr)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Found cracked line near inlet valve. Corrected plastic line. All tested ok.
Macaulay G.
BEVERAGE CENTER JENN-AIR JUB24FRERS00 Found hinge catching when closing. Adjusted hinge to correct closing. Door is closing properly. All tested ok.
Dan H.
DRYER KENMORE 110.6071299 "Customer complaint that unit is not heating, confirmed, Found element open, installed new element, op test good ; used 1 279838 (ELEMENT 61.75) from stock"
Arthur V.
DRYER AMANA NED4655EW1 Found white powder around blower wheel. Looks like it is dragging against housing. Need to order blower wheel and housing ; ordrng 1 W11117429 (chute) and 1 WP694089 (wheel)
David R.
WASHER MAYTAG MVWX655DW0 "Replaced motor, cap wasplate, control, and ring tub. When taking off wash plate found gearcase corroded. After all new parts on, put into test mode and washplate spinning and making a whirl sound in spin. Ordering gearcase, cam, hub kit and actuator.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
David R.
DISHWASHER FRIGIDAIRE FBD2400KB10B "Bottom sprayer arm is melted on both sides. Ran cycle, everything else works fine. Ordering sprayer arm, nut and base.; ordrng 1 154335201 (nut,spray arm) and 1 5304506533 (base) and 1 5304518927 (SPRAYER ARM )"
David R.
WASHER WHIRLPOOL WTW6600SW0 "Cc washer banging around in spin cycle. Pushed down basket and was moving everywhere. Went through service mode, no error codes. Checked underneath, stator, rotor, bearings look good. Ordering suspensions.; ordrng 1 W10820048 (suspension)"
David R.
WALL OVEN WHIRLPOOL RBD305PRS00 "Customer bought and replaced temp sensor about a day or two ago and F3E2 error code pop back up. Checked sensor, resistance at 1081, checks good in range. Main control board needed, checks NLA,part is discontinued."
David R.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Found loud noise as soon as i walked in door. Looked in freezer and found wall of frost over Evap and ice stuck in fan causing fan to stop and not run correctly. When taking off fan cover, unit stopped and cut off by itself. Unplugged, waited a minute and plugged back in. Unit will come on and go off every 5-10 seconds. Called Techline. ChrisExplained dc fan motor could be causing control to overload and turn off and on.; ordrng 1 WPW10514110 (motor evaporator 153.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER GE GTWN4250D1WS Unit needs 2 more parts that were not ordered. Rescheduling customer ; ordrng 1 WH02X10265 (ring split.) and 1 WH2X1198 (washer tub bearing)
Jeff M.
MICROWAVE KITCHENAID KEMS37SSS05 "Found mag and inverter out. Needs both replaced at same time. Cust will be thinking on the repair. Office to not order parts unless contacted. ; ordrng 1 W10217711 (inverter) and 1 W11098747 (MAG), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR GE GYE22HMKFES "Line was kink ordering line and valve; ordrng 1 WR02X10522 (clamp tube) and 1 WR02X13673 (tubing pex 55.3 in) and 1 WR57X27527 (VALVE)"
Corey L.
RANGE WHIRLPOOL WFG320M0BW0 "Customer complaint back right burner not working, confirmed no spark when using br burner control knob to ignite, ignitor sparks when using any other control knob, spark module failed, unit needs new spark module; ordrng 1 WP6610341 (SPRK MOD)"
Dan H.
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that control panel is not working, confirmed, unit needs new user interface and control ; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)"
Jason N.
WASHER KENMORE 110.459814 "Cc unit smells bad when using, error code and noisesRan diagnostics, found error code dL, for door lock faultDoor lock assembly not able to engage, only after several tries, checked voltage to lock switch, good at 121v. unit needs door lock assembly.Ran wash cycle, drained unit, smells of stagnant water, unit needs drain Lines flushed.Advised customer to run clean wash cycles with white vinegar or affreshDid not hear any abnormal noises while running wash/ spin tests; ordrng 1 WP8182634 (latch9908), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
COOKTOP ELE JENN-AIR JED4430GB01 "Installed tape, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL KFIS29BBWH00 "Customer complaint that unit is leaking, no leaks found in water lines or valves to water dispenser and ice maker , evaporator drain tube is clear, evaporator drain pan is good, unable to duplicate the problem , unit is operating as designed"
Dan H.
WASHER MAYTAG MHWE201YW00 "Customer complaint that unit stopped and said e5, ran diagnostics found f9e1(long drain), f9e2( pump system error), and f0e1(?) error codes, started quick wash cycle, door locked, unit filled, and began washing, unit drains and spins, unit completed cycles, unit is operating as designed"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc: Lid lock not working wouldn’t washRan auto test Found lid lock to be functioning as designed Cycled through auto test fineRan calibration Ran wash cycleOP TEST OK
Brian M.
WASHER MAYTAG MHW4300DW0 Cc of unit making crazy beeping noise. Found unit to beep during cycle and lock out UI Unit seems to function but will not stop beeping unless unplugged Needs Control and UI; ordrng 1 W11030502 (cntrl-elec) and 1 W11170625 (UI )
Brian M.
REFRIGERATOR FRIGIDAIRE LFTR1832TF0 "Cc of unit freezing food in fridge Fridge is pretty bare with just basic essentials... milk , eggs and butter.. not a full packed fridge Found freezer temps at -3 -4 and fridge around 19-20 in fridge Advised customer on control settings and product placement Advised to adjust temps accordingly to what is being put in the fridge"
Brian M.
DRYER GE GTD42EASJWW Installed timer and knobOP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Cc of unit leaking and door handles do not match Found unit not leaking and door mismatched Needs left and right door and door handles ; ordrng 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss) and 2 W10860298 (handle)s
Brian M.
WASHER MAYTAG MVWC555DW0 Cc: control not powering onFound correct power from house to controlBoard receives power not sending powerNeeds control boardCustomer paid svc
Brian M.
WASHER MAYTAG MVWB765FW0 Cc: Flashing error code and no powerFound error code f6e2 communication error Could not get unit to power on or enter diagnostics Needs control and Ui; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Installed new valve, op test good"
Dan H.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed new sump assembly, op test good"
Dan H.
RANGE FRIGIDAIRE LFGF3054TFA "Customer complaint that oven is not heating, confirmed, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITER) from stock"
Brian M.
WASHER MAYTAG MVWB725BW0 "Cc of unit being loud and banging around Found side of outer tub a little scratch and knocked up from hitting side wall Found bearing to be extremely loud with hand sun speed Unit is leaking a little water through shaft and nut is rusted onto tub Found tub suspension weak Needs tub assembly and suspension rods Really small space to work to do job ; ordrng 1 W10247710 (washer,suspension) and 1 W10381078 (outer tub)"
Dan H.
WASHER WHIRLPOOL WETLV27HW0 "Customer complaint that unit is not advancing to wash cycle, proof of purchase is from sears , sears does not put model numbers on the receipt, ran entitlement for purchase date, ran diagnostics found f7e1(basket speed fault ) f0e2(over suds) and f7e6(motor fault) error codes, started normal wash cycle, unit filled, motor just hummed, unit needs new capacitor, installed new capacitor from truck stock surplus , op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W1115881 (CAP) from stock"
Jeff M.
REFRIGERATOR GE GTE18LMHBRES Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Installed new part unit op tested good
Dan H.
WASHER GE WCVH6800J1WW "Customer complaint that unit stops mid cycle started normal wash cycle, unit filled up basket almost full, pressure hose is clear, pressure sensor is working, unit needs new main control, customer does not want repair ; ordrng 1 WH12X10468 (control board asm 261.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KBFS20EVMS13 The unit wasn’t getting power I found the barker was flipped unit op tested good
Jeff M.
DRYER AMANA LER217W2 "The units thermal fuse is open needs replaced; ordrng 1 WP40113801 (FUSE. 6.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DRYER MAYTAG MEDC215EW1 The unit is not getting proper power. They needs a electrician.
Jeff M.
DISHWASHER KITCHENAID KDTE104ESS0 Found wash motor failed. Running but not pumping water. Needs sump replaced. Cust will be calling kitchenaid. Will call us if he wants the repair done. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
David R.
DISHWASHER WHIRLPOOL WDT975SAHZ0 "Customer explained that after it was installed the screws on top holing it into place came off, found multiple holes in wood. I tried putting new screws in but the holes from installers are too big. Wood under right foot is damaged caused unit to slide forward a little. Door gasket is good, nothing to prevent it from slide off, no rips or tears. Op test ok****** Customer can contact whirlpool/Costco about installation issue."
Jeff M.
DISHWASHER MAYTAG MDB7749SBM3 "The unit is leaking at the water valve it’s cross threaded need replaced ; ordrng 1 W10872255 (VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 "Put new control in. Started up and in the sensing fill mode started making a loud grinding noise and a burning smell. Took off cam and replaced actuator from t/s. Put everything back together. Turned on and still making loud grinding noise and burning smell. Ordering gearcase, motor, cap, spinner nut, and drive block****** need second person; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (CAP) and 1 W11255272 (GEARCASE) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block), used 1 W10913953 (ACTUATOR) from stock"
David R.
WASHER MAYTAG MHW3505FW1 "Cc water dripping from hoses. We’re not tightened when installed. Took off, repositioned, hand tightened and then tightened with wrench. Ran through test mode, no leaking water. Op test ok."
David R.
DRYER GE GTDP490ED8WS "Heat is working good on unit. Let run for a couple cycles and still heating. Tore down and checked heating element and thermostats, everything test fine. No lint blocking. Vent runs up through to roof. Op test ok."
David R.
OTR MICROWAVE GE JVM3160DF3WW "Cc tripping breaker, tried different outlets and still tripping breaker. Checked wires, no burning. Switches have a little burn mark on them. Ordering switches and fuse.; ordrng 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (switch micro monitor) and 1 WB27X11138 (fuse)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS311SDHT00 "Found water line Kringle ,or crack it was leaking lots of water from the line turn water off cut tube where it was leaking and place a 1/4 inch connector from truck stock,opt test ok ; used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Check icemaker error code e0 no error code,ran test 57 icemaker harvest and spit ice when rotating clockwise,so it might of lost it’s home position,also ran test 57 icemaker motor it rotated clockwise and counter clockwise pass did test 45 fill test pass call corina explain what I did and she also things it might lost home position by me running this test I basically calibrate back to it’s home position also check harness on top of door did not found no broken wire and temp on fridge was 34 to 37 degrees inside icemaker was 18 degrees"
Gabriel P.
WASHER GE GTW460ASJ4WW "Customer said clothes coming out wet in the end of cycle ,found washer making loud noise when spin,took cover off gearcase foil oil on cam and belt took picture she is going to need gearcase belt and cam,also found a soft ware update on service pointer for having wet clothes ordering that also ; ordrng 1 WH01X24697 (DRIVE BELT ) and 1 WH38X27335 (GEARCASE ) and 1 WH49X25379 (PULLEY ) and 1 WH98R23015001 (SOFTWARE UPDATE )"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Nothing is wrong with mullion it came of from top hook I corrected opt test ok,taking new mullion to return back"
Gabriel P.
DISHWASHER KITCHENAID KDPM354GPS0 Replace part listed opt test ok
Corina B.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Called office. Office could not get ahold of the tenant. Their policy is if the tenant does not know we are going into the unit we can not enter. ; schdld next appmnt for 2/7 THU 9-12
Corina B.
DISHWASHER GE GSD3360D35SS CC that the unit is not draining. Found the filter ball was not in the drain hole. And there is glass in the chopper blade. Cust can clean drain out. Office to bill to company
Corina B.
DISHWASHER AMANA ADB1500AWW "Sent wrong part. Please order correct part. ; ordrng 1 W10862259 (latch-door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint that unit fills continuously, confirmed, fill valve has failed, installed new fill valve from truck stock surplus, op test good ; used 1 WPW10327249 (VALVE) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADB5 "Installed latch, op test good"
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer timer when set at 40 or 60 only runs for like 10 minutes then the dial is at the off location but ran fine last night, vents are clear, started dryer let run for 20 min, timer moving normally, timer is tight with no slop, unable to duplicate the problem, advised customer to try to record this phenomenon if it reoccurs"
Corey L.
DISHWASHER GE PDT750SSF2SS "Installed console, op test good"
Arthur V.
DISHWASHER WHIRLPOOL ADB1400AGW Replaced water valve. Op test good. Filled unit twice. Valve stopping each time. Left leak mat
Macaulay G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit was not plugged in on arrival. Rescheduling appointment so unit has time to be running for a few days.; schdld next appmnt for 2/11 MON !
Arthur V.
DISHWASHER KITCHENAID KDFE104HBS0 I found customer was not hitting start after making their cycle selection causing issue. Advised customer to run water at sink before starting dishwasher and to always use rinse aid. Op test good
Arthur V.
FREEZER FRIGIDAIRE FFU21F5HWG "Found control not sending power to compressor or evap fan motor. Tried unplugging unit and powering back up but no good. Needs control ; ordrng 1 297370600 (control-electronic), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER MAYTAG MVWC416FW0 Found issue is with customer plumbing. Drain line is leaking between the wall where it is located. Customer needs a qualified plumber to repair his drain line
Arthur V.
WASHER MAYTAG MVWX655DW1 CALLED CUSTOMER DID NOT GO TO HOME. Customer states she never received part.this is a condo. She looked at all 4 condos in her group but could not find part. Need to reorder ; ordrng 1 W11127357 (housing)
Arthur V.
DISHWASHER MAYTAG MDB4949SDZ0 Replaced pump and motor assy. Op test good.
Arthur V.
RANGE JENN-AIR JDR8895AAS Replaced bake element. Set to 400 deg f. Unit came up to temp. Unit op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
WASHER MAYTAG MVWC200BW1 "Installed gearcase and shield, op test good, unit is next to floor drain in basement no need for water mat"
Jason N.
WASHER MAYTAG PAV2300AWW "Cc unit does not stop filling and does not drainCustomer has unit draining into washtub, but said all the water drains on the floor.Checked water pressure hose and sensor, found pressure hose off of tub Reattached and tested with smallest water level.Unit filled , stopped and started washing, drained unit. Op test good"
Jason N.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Cc no water from dispenser Checked dispenser connection and water filter, both goodChecked valve operation, checked water in to valve, no water inChecked saddle valve tap in basement, was turned off. Turned on, ran dispense test, op test good."
Jason N.
WASHER WHIRLPOOL WFW9470WW01 "Cc error code f21, and noise, and leaving water in tubCustomer stated have been seeing f21 on and off for about a yearRan diagnostics, found f21 for long drain. Checked drain pump basket, clear, no debris. Ran diagnostics cycle, checked drain line into wall drain. Excessive length of drain line going into wall drain hole. Pulled out approx. 3 feet, adjusted so no more then 12 inches into drain. Ran wash cycle, then drain and spin, drain good, no error codes. Op test good"
Macaulay G.
DRYER MAYTAG MEDC465HW0 "Unit is receiving 120 vac from motor side of heating circuit, but not from timer. Office to order timer.; ordrng 1 WPW10185992 (timer)"
Jason N.
WASHER WHIRLPOOL WTW7300DW0 "Cc unit does not stop runningCustomer stated wash cycle time resets and never reaches zero done.Ran diagnostics, found error f8e1 for long fillRan auto test, water pressure looked very low, checked tap valves, both hot and cold only open half way, also found kink in cold water inlet hoseRan auto test again, and calibration Started wash cycle, watched cycle timer to make sure advancingOp test good"
Jason N.
DISHWASHER KITCHENAID KUDS30IVWH4 "Cc unit not cleaning dishesRan diagnostics auto cycle, ran entire cycleChecked drain pump and drain line for back flow, checked goodChecked chopper blade and screens for debris, few large pieces Checked heater for operation, checked goodSuggested to customer run a clean washer cycle Door handle is also broken, as well as console trim piece Customer not replacing these parts"
Macaulay G.
WASHER MAYTAG MVWB865GW0 Replaced dispenser tray and suspension kit. All tested ok.
Jason N.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Cc food freezing in ffFound unit in garageTemps in ff at 25, freezer at 10Customer said it’s been like this since they bought It last summerExplained these units don’t do well in unheated garagesOrdering control and thermistor, after talking with customer, they will move unit to basement.; ordrng 1 W11223731 (CONTROL) and 1 WPW10384183 (thermistor)"
Macaulay G.
WASHER MAYTAG MHW5500FW1 "Unit was in flood mode upon arrival. Checked for blockages in pressure and drain lines. Replaced pressure sensor, all tested ok. Ran test load. No issues."
Macaulay G.
DRYER MAYTAG MGDB765FW0 Unit not heating. Found broken igniter. Replaced igniter from truck stock. All tested ok.; used 1 279311 (IGNITOR) from stock
Jason N.
DISHWASHER WHIRLPOOL KDTM404ESS1 "Cc same issue with standing waterCustomer had standing water in unit on arrival, hit cancel button and drained right outRan diagnostics, found codes f8e1 for slow drain and f6e4 for float switch openCalled techline, suggested possible intermittent drain pump failure when running a full wash cycle.Unit needs a drain pump, customer to call whirlpool for authorization.On canceling washcycle that was running, unit would not drain, pump just humming. ; ordrng 1 W10914557 (pump-drain)"
Macaulay G.
OTR MICROWAVE MAYTAG MMV4206FZ3 "Unit is not turning on. Has proper voltage. Found open thermal fuse. No other components failed. Replaced thermal fuse from truck stock.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Macaulay G.
DISHWASHER KITCHENAID KDTM354DSS3 Sump motor is seized. Customer does not want to repair. Motor W10902589.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Macaulay G.
RANGE WHIRLPOOL WFG550S0HZ1 Door panel that arrived was already damaged. Office to order another door panel. Please order ASAP.; schdld next appmnt for 2/8 FRI !
David R.
WASHER WHIRLPOOL WTW4816FW2 "No error codes, ran service test. Passed everything. Recalibrated. Tested spin, agitate. All tested and worked fine. Checked hoses, correctly on. All wires on. Op test ok."
David R.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Pre ID parts where not sent. Put in a new fuse from t/s, turned on for 10 seconds and blew the breaker off. Do not have the same interlock switches on truck. Ordering interlocks, fuse, thermostat, filter board; ordrng 2 W10138793 (fuse)s and 1 W10269232 (thermostat) and 1 W10832024 (thrmst-fix) and 1 W11252186 (UPPER INTERLOCKS ) and 1 W11252187 (LOWER INTERLOCKS ) and 1 WPW10531156 (filter), used 1 W10138793 (FUSE, MICROWAVE) from stock"
Macaulay G.
REFRIGERATOR KITCHENAID KRFC704FBS01 Found unit had frost build up. This was frost door being stuck open for a period of time . Corrected door issue. All tested ok.
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Installed evap fan, control, Ui, and wire harnessOP TEST OK"
Macaulay G.
WASHER MAYTAG MVWC465HW2 Unit not dispensing water. Ran calibration cycle. Dispensing now. May not have taken calibration previously. All tested ok.
David R.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced lights, did not work. Ordering LED BOARD.; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (LIGHT FREEZER)"
Macaulay G.
WASHER MAYTAG MVWB765FW2 Installed new hoses. Original hoses were damaged from improper installation. All testing ok now.
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit not advancing through cyclesFound unit stuck in drain cycle, reset control 10 seconds on start buttonRan diagnostics cycleAll functions passed, ran calibrationOp test good"
Corina B.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Replaced the valve. Optest ok.
Corina B.
WASHER MAYTAG MTW5740TQ0 Replaced the springs and latch. Optest ok.
Corina B.
DISHWASHER MAYTAG MDB4949SDM2 Replaced the valve. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
WASHER MAYTAG MVWC465HW2 "Cust showed pop, sent pic. CC that there is not enough water going into the unit. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Ran a calibration. Ran a bulky cycle with a load of clothes. Advised cust 1-2 tablespoon of he detergent and this is the correct level water. Optest ok."
Corina B.
STACK W/D KENMORE 417.6172351 CC that there is not water going in. Found the water valve is turned off. Turned water valve on. Optest ok.
Corina B.
WASHER ROPER RTW4516FW1 Replaced the parts listed. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.
Gabriel P.
DRYER MAYTAG MEDX655DW1 "Found pop on sb web,also start unit on high temp and it was blowing cold air,took panel from back and check all fuses and high limit,blower fuse all pass plug back in heating element start working out of no where call senior tech bj told me to check few things all pass he things there is air restriction n venting explain customer"
Corey L.
REFRIGERATOR JENN-AIR JS48PPDBDA "Customer complaint water leaks underneath unit every time water gets dispenser, found 1/4” water line only halfway inserted into valve, installed line fully into valve and locked, test 6 cups of water with no leak, op test good, no room under built in fridge for wm"
David R.
DISHWASHER WHIRLPOOL GU2400XTPS7 Called customer. Said they are at the ER. Will call and reschedule at later date.; saved tckt
Gabriel P.
RANGE KITCHENAID KDRS467VSS04 "Replaced all parts listed,opt test ok"
Jeff M.
DRYER KENMORE 110.6513241 Unit is heating. Cc that is smells like some thing is burning in the dryer or like butane. Unit is electric. Cust is painting. Advised on the paint fumes and they will go away. Op test ok.
Corey L.
MICROWAVE WHIRLPOOL WOC95EC0AS02 "Customer complaint oven does not bake or broil but microwave and everything else does after self clean, found thermal fuse open, unit needs thermal limiter, XXrequesting last appointment ; ordrng 1 WP4449751 (THERMAL LIMITER 71.32), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MVWC360AW0 "Customer stated he shut off breaker to the washer and could not find anything else that turned off so washer is by itself, customer did not try another outlet as wpl suggested because of this, there are three loads plugged into the same outlet box and found 5-7 fluorescent overhead lights in basement where unit is, fluorescent lights have been known to back feed, customer states these are independent though the customer is not a electrician, could not duplicate the problem, advised customer their warranty company will be in touch with them it’s in their hands now"
Dan H.
DISHWASHER MAYTAG MDB7749SBM2 "Customer complaint that unit is not starting, no buttons on user interface are working, ran diagnostics found 2-1(stuck key) error code, stuck keys test shows control is good, unit needs new user interface , customer does not want repair ; ordrng 1 W10811169 (panel-cntl 180.16), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR AMANA ARS9169AS Installed listed parts OP TEST Not good No power coming to fan Found defrost bi metal open Replaced using truck stock OP TEST No good Called whirlpool advised to take back wall off At this time we found corrosion and rust and burnt wires Also the bimetal wires where not hooked up and can not locate where they connectUnit needs new main wire harnessPart is Nla Due to parts no longer available this unit is not repairable Took as many pics as I could used 1 10442411 (
Jason N.
WASHER MAYTAG MVWB755DW0 "Cc unit making noise while agitatingFound wash plate loose, removed and found splines worn on washplateUnit needs washplateCustomer wants to install; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Dan H.
RANGE WHIRLPOOL KEBS207DWH6 "Customer complaint that display is blank, confirmed, found 120vac to control, unit needs new control, part is no longer available ; ordrng 1 4448871 (cntrl/mcrosw)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees , freezer section temperature at 39 degrees , evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped system, found in a 20” vacuum,added half charge, frost pattern improved, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"
Macaulay G.
MICROWAVE WHIRLPOOL WMH53521HZ0 Relay for light is shorted closed. Office to order PCA control.; ordrng 1 W11182110 (PCA board )
Jeff M.
DISHWASHER KITCHENAID KUDS35FXBL3 "Found control relay shorted and damaged control, interface and harness. Needs all replaced. Cust will be replacing the unit. No need to order parts. ; ordrng 1 W10416592 (harns-wire, 93.48) and 1 WPW10380685 (CONTROL. 210.76) and 1 WPW10481125 (INTERFACE,170.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAM01 "Customer complaint that unit is not dispensing ice or water, found door not hitting switch, door hinges are in good condition, installed spacer to allow door to hit switch, op test good ; used 1 WP2177331 (DOOR SPACER) from stock"
Dan H.
RANGE WHIRLPOOL WFG515S0EB1 "Installed new door hinges, op test good"
Gabriel P.
DISHWASHER WHIRLPOOL WDF320PADW2 Valve inlet is leak lots off water it might be crack ordering new ; ordrng 1 W10872255 (valve)
Dan H.
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "Installed touch up paint, op test good"