Near Avon Lake, OH 44012
Corina B
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 CC that there is a noise. Found the damper is making a loud noise. Will need a new damper; ordrng 1 WPW10594329 (control)
Near Rocky River, OH 44116
Corey L.
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint washer vibrates excessively, found shipping bolts still installed to unit, removed ran high spin, op test good"
Near Olmsted Falls, OH 44138
David R
Job Details: 03/18/2020
DRYER MAYTAG MEDC215EW1 Cc no heat. Found thermal cutoff opened. Replaced from t/s. Tested. Op test ok; used 1 279816 (CUTOFF) from stock
Near Strongsville, OH 44149
David R
Job Details: 03/18/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Cc of fan running, more so had questions of operation. Went through and looked over owners manual, customer said fan does turn off. Fan built on timer straight to control, goes over in manual the estimated time that it can run depending on cycles and opt
Near Auburn Township, OH 44023
Dan H
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hour
Near Cleveland, OH 44105
Brian M
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW8040DW4 Cc of F9e1 Verified error ran manual drain just hums Needs drain pump Replaced using truck stock Ran auto testing and calibration OP Test Ok ; used 1 W10876600 (PUMP-WATER) from stock
Near Strongsville, OH 44136
David R
Job Details: 03/18/2020
RANGE WHIRLPOOL WFE975H0HZ1 Cc of control and elements. Elements stay on high on the front ones and left rear. Time changing. Ordering switches and control. ; ordrng 1 W10857622 (switch-inf RIGHT F) and 1 W10911303 (switch-inf RR) and 1 W10917724 (switch-inf LR) and 1 W11129442 (swi
Near Aurora, OH 44202
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Garfield Heights, OH 44125
Brian M
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc of abnormal temps and he had frost build up in the back, he unplugged it and let sit for a day And plugged it back in and running for 24 hours Found temps in freezer to be at 1 and fridge to be at 37 Checked evap has normal frost pattern Ran test on b
Near Parma, OH 44134
David R
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc. Or spinning. Found basket speed fault. Freely spinning by hand. Found capacitor out of range, had a test one on the truck. Will need capacitor, customer does not want to go ahead with repair.; ordrng 1 W11158830 (capacitor), used 1 SHIPPING (shipping
Near Russell Center, OH 44072
Brian M
Job Details: 03/18/2020
REFRIGERATOR MAYTAG MFI2266AEW "Cc unit freezing food Ran manual damper test and thermistor check Ohmed out ff thermistor Found for thermistor out of range Needs ff thermistor Customer wants to install himself ; ordrng 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling
Near Mentor, OH 44060
Jason N
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit making noise like thumpingCustomer stated it seems random, and makes a squeaking thumping noise. Ran diagnostics functions tests, found ice box damper squeaking and noisy. Unit needs ff damper.; ordrng 1 WPW10196393 (damper control assy)"
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD75HEFW0 Customer had POP. Cc no heat. Getting correct voltage. Ignitor glowing. Found wire to coils was not connected. Corrected. Tested. Heating. Op test ok
Near Maple Heights, OH 44137
Dan H
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"
Near Solon, OH 44139
Brian M
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW9290FW0 Installed control and pressure switch Ran auto test completed with no errors OP Test Ok
Near Parma, OH 44134
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed new ice maker, op test good"
Near Independence, OH 44131
David R
Job Details: 03/18/2020
WASHER MAYTAG A512 "Cc of leaking. Found belt had came off drain pump. Leaking by drain pump area, inspected and found hoses are loose from drain pump to tub, water leaking right out both ends. Corrected belt, tightened up screws to clamp. Tested server all times. Good, no
Near Chardon, OH 44024
Joe O
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: leaking from John guess fitting, leaking from dispenser, shelves damagedFound unit leaking at John guess fitting, replaced John guess fitting. Needs container shelf and standard shelfCustomer to install; ordrng 1 W11213107 (shelf-glas) and 1 W1124161
Near Euclid, OH 44119
Joe O
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL DU1100XTPSB Cc: filling with water(doesn’t get used)Customer states she has never used the dishwasher and it started to fill with water randomly. Found drain is not ran properly under the sink. Found no water seeping from water valve. Advised customer with the drain
Near Solon, OH 44139
Brian M
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KSSS42QDW00 "Cc of no cool Found light frost on upper portion of evap , compressor temps are hotter than normal Will need compressor heat exchanger and evap and pan heater Built in fridge will need 2 techs ; ordrng 1 2002993 (PAN HEATER ) and 1 2003002 (exchanger1411
Near Seven Hills, OH 44131
David R
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD49STBW2 "Replaced parts. Still not working. Did voltage test, found wire to motor was not plugged all the way into connector. Corrected. Tested. Unit turned on, heated and cycled. Op test ok."
Near Bay Village, OH 44140
Corina B
Job Details: 03/18/2020
DISHWASHER KENMORE 665.12793K311 CC that the unit is leaking. Found the pump and motor is leaking. Will need a pump and motor.
Near Strongsville, OH 44136
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Installed new control, op test good"
Near Bay Village, OH 44140
Corina B
Job Details: 03/18/2020
MICROWAVE WHIRLPOOL KEHU309SSS06 Replaced the blower and the fuse. Optest ok.
Near East Cleveland, OH 44112
Corey L.
Job Details: 03/18/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint washer is making a weird noise and won’t agitate, confirmed, found coins between wash plate and basket, removed, calibrated, heard gears chattering during calibration, slider slams into position when shifting, unit needs gearcase and s
Near Waite Hill, OH 44094
Jason N
Job Details: 03/18/2020
DISHWASHER KITCHENAID KUDE48FXSS5 "Cc unit not working, leaking Ran diagnostics, found codes 9-1 for diverted can’t find position, 6-4 for Float switch open. Ran wash test, confirmed diverted shuttling back and forth, also found leaking at pump seal. Unit needs motor/pump assy.; ordrng 1
Near Rocky River, OH 44116
Dan H
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Installed new control, op test good"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 03/18/2020
WALL OVEN KITCHENAID KEBS208DSS10 "Cc unit upper door not closing Customer states it’s the same thing as last time. Confirmed upper oven door will not stay closed, will not depress door switch. Replaced door springs again with customer supplied pre Id parts. Oven door staying closed."
Near Mentor, OH 44060
Joe O
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived and customer already had the part installed. Called and spoke with BJ he stated to document the customer did not need service.
Near Lakewood, OH 44107
Dan H
Job Details: 03/18/2020
RANGE WHIRLPOOL WFE540H0ES "Customer complaint of burning smell, oven smells like burned food, removed oven floor panel, element is in good condition, started bake for 350 degrees, burning smell is coming from dog food stashed in oven by a mouse, cleared out, op test good"
Near Lakewood, OH 44107
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 72 degrees, no dye found on any connections, called whirlpool techline spoke with Ed, suggests doing nitrogen test and cannot deem
Near Dorset, OH 44032
Brian M
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT106TFDB01 Customer showed pop took pic unit is in a travel trailer and was purchased as a whole package spoke to BJ he said to take pics of what he has Cc of no cool Found compressor extremely hot no frost pattern on evap Needs compressor and evap ; ordrng 1 W10836
Near Concord Township, OH 44077
Jason N
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed freezer door. Tested all functions. Op test good, advised customer may take up to 24 hrs for unit to return to making ice."
Near Cleveland, OH 44111
Corina B
Job Details: 03/18/2020
RANGE WHIRLPOOL WFG525S0JS0 "CC that the unit will not heat, and smells gas. Removed the cover and flame spreader, good flame. The gas lights on the first spark. Turned oven on and off several times. Heated oven to 350*. Optest ok."
Near Avon, OH 44011
David R
Job Details: 03/18/2020
MICROWAVE WHIRLPOOL GMC305PRS01 Replaced parts. Tested. Op test ok
Near Cleveland, OH 44111
David R
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW5620HW0 Cc, unit still not turning on. No response. Tech line, Dave. Went over steps to try and test control/UI. Still no response. Ordering control and UI. Customer is also going to call Lowe’s to see about a new machine ; ordrng 1 W11319991 (cntrl-elec) and 1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
RANGE WHIRLPOOL WFG770H0FZ Found gas leak on left rear and left from orifice ordering ; ordrng 1 W10732140 (holder-orf) and 1 W10881749 (cap-burner) and 1 W11197500 (holder-orf) and 1 WPW10515454 (burnr-head) and 1 WPW10515455 (burnr-head)
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
WASHER MAYTAG MVWB865GW0 "Found error code f9e2 Water Ring Detected, Pump Drive System Problem and f2e1 stuck key and f5e1 lid fault notice when try to run calibration or auto test when press start it beeps it doesn’t want to start one of keys on control panel is stuck ordering ;
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/17/2020
DRYER MAYTAG MEDB765FW0 Cc: intermittently not allowing selectionsFound key pad intermittently not allowing selections. Needs ui; ordrng 1 W11089306 (overlay)
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
WASHER MAYTAG MVWB835DC4 "Found error code f9e1 Water Ring Detected, Pump Drive System Problem and f0e5 off balance load push on on basket only bounce once is good ran one sheet on rinse and spin pass advise customer to press pause when having and off balance load and rearrange t
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QB "Found bad light bulb everything else test good ,opt test ok"
Near Beachwood, OH 44122
Joe O
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed control evap cover in not the correct part. Reordering evap cover. Evap cover shows out of stock. Office to reschedule; ordrng 1 W11395558 (EVAP COVER)
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KSCS25FJSS01 "Cc: not making iceFound ice maker fill tube frozen. Cleared ice. Cycled ice maker, low flow from fill. Needs water valvePart shows no longer available; ordrng 1 2199838 (valve,water)"
Near Hambden Township, OH 44024
Brian M
Job Details: 03/17/2020
WASHER MAYTAG MVWB865GW0 Installed valve Ran auto test and calibration OP Test Ok
Near Bratenahl, OH 44108
Dan H
Job Details: 03/17/2020
RANGE KITCHENAID KSEG700ESS3 "Customer complaint that oven light will not shut off and now oven is not working, confirmed, Installed new user interface, op test no good , unit needs new control ; ordrng 1 W11082269 (cntrl-elec)"
Near Highland Heights, OH 44143
Jeff M
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KFXS25RYWH1 Installed new parts op tested good
Near Painesville, OH 44077
Brian M
Job Details: 03/17/2020
RANGE MAYTAG MER6772BAW Installed control board Customer still had a f1-8 error but I removed tension on board near ribbon by removing 1 screw and customer is aware of it and it is now functioning and heating with no errors at this time
Near Orange, OH 44122
Joe O
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc: freezing in rear of ff sectionFound ff evap completely frosted over. Found service pointer(W11092686D) pertains to this issue. Found evap thermistor is in he incorrect position. Steamed evap. And re located evap thermistor. Found evap fan making noise
Near Lakewood, OH 44107
Corina B
Job Details: 03/17/2020
MICROWAVE B-IN WHIRLPOOL KHMC1857BBL1 "CC that there is sparking on the inside of the cabinet. Found the waveguide cover burnt. Will need a new cover cust can install part. ; ordrng 1 W10310700 (covr-inlet 3846), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44120
Dan H
Job Details: 03/17/2020
WASHER MAYTAG MHW5500FC1 "Customer complaint of f9e1 error code, found unit stuck with door locked, opened, ran drain and spin cycle, drain pump is working, unit needs new control; ordrng 1 W11201286 (cntrl-elec)"
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/17/2020
WASHER WHIRLPOOL HAV2557AWW Installed new part op tested good
Near Concord Township, OH 44077
Jason N
Job Details: 03/17/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not draining/wet clothes Customer stated it also overfilled on the last cycle, she had to shut water off to the unit. Ran diagnostics, found codes f8e3 for overflow condition. Turned water back on, Ran auto test, hot water valve not shutting off
Near Wellington, OH 44090
David R
Job Details: 03/17/2020
WASHER MAYTAG MVWB765FW3 "Replaced gearcase, ran diagnostics test 51. All components good. Op test ok"
Near Cleveland, OH 44102
Corina B
Job Details: 03/17/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced the main control and ui. Brought cores back for return. Started a CO test. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Used heat gun to correct door gasket. Conformed to cabinet. Op test ok
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2020
WASHER MAYTAG MHW5630HW0 "Installed door bellow gasket, ran auto test, no leaks. Op test good."
Near North Royalton, OH 44133
David R
Job Details: 03/17/2020
MICROWAVE WHIRLPOOL MH2175XSB5 Cc unit is turning off by itself. Sometimes will not recognize if doors are open or closed. Replaced interlocks from t/s. Tested. Still same result. Looking at control board. Found relay is broke off from board. Shows on Marcone microcomputer is NLA W1019
Near Cleveland, OH 44104
Dan H
Job Details: 03/17/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is leaking, found hot water fill hose leaking , customer needs to replace fill hose"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2020
WASHER MAYTAG MVWB850YG1 Installed hub and bearing kit Ran Auto test cycle OP Test Ok Advised to let sit for 24 hours to let adhesive cure ; used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44135
Corina B
Job Details: 03/17/2020
WASHER WHIRLPOOL GHW9250ML0 Replaced the main control and pressure switch. Started a heavy duty cycle. Brought core back for return. Cust threw the box out. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, OH 44145
Corina B
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced the door. Optest ok.
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc no cool Found Temps in fridge at 36 freezer at 3 Normal frost pattern on evap Can not duplicate a non cooling issue
Near Cleveland, OH 44102
Dan H
Job Details: 03/17/2020
WASHER MAYTAG MVWB835DC3 "Installed new user interface, op test good"
Near Eastlake, OH 44095
Jason N
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making iceRan ice maker diagnostics, harvest test good, no water fill. Found end of fill tube with small amount of frost buildup. Thawed with some hot water. Reran fill test. Fill test good. Checked fill tube heater resistance, good at 6.3k o
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit leaking occasionally - right side of doorRan wash test, could not duplicate leak in several cycle. Noticed substantial amount of sudsing occurring in unit, even after several cycles. Flushed unit a few more times with white vinegar. Able to elimi
Near Reminderville, OH 44202
Brian M
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Installed doors and name plate OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc panels are dented Replaced panels Unit is not hooked up
Near Cleveland, OH 44102
Dan H
Job Details: 03/17/2020
REFRIGERATOR GE GNE26GMDDES "Customer complaint that unit is not cooling, freezer section temperature at 21 degrees, fresh food section temperature at 61 degrees, compressor and condenser fan are running, fresh food section evaporator fan is not running, unit needs new fresh food
Near North Royalton, OH 44133
David R
Job Details: 03/17/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced part. Tested. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found 125 voltage going to control and no voltage going to condencer fan will need a control customer will fix ; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Corina B
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KSF26C6XYY00 "Replaced the main control, the thermistor and the fan scroll. Brought the control back for return . Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Dan H
Job Details: 03/17/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not spinning properly, found drain hose laying on the floor, ran diagnostics found f8e1(long/no fill) error code, advised customer that drain hose needs to be a minimum of 39” off of floor, unit is operating as designed"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Cc unit stopped making iceCustomer stated it took 24 hrs to make ice since last service, which is normal, then it made some then stopped again. Found freezer temps at 25. Freezer evap frosted over. Ran test 6, bimetal reading open. Unit needs motor evap
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Installed the new parts op tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Strongsville, OH 44136
David R
Job Details: 03/17/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc of surface, scraps and pitting of surface. Ordering cook top ; ordrng 1 W11183708 (cooktop)"
Near North Royalton, OH 44133
David R
Job Details: 03/17/2020
OTR MICROWAVE WHIRLPOOL WMH31017AW3 "Cc lights going off and on, door not recognizing when open or closed. Bad interlocks. Replaced from t/s, tested. Good. Op test ok; used 1 W11244490 (INTERLOCK SW KIT ) from stock"
Near Shaker Heights, OH 44122
Jeff M
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new part op tested good. I also steamed out the fridge the drain hole is clear; used 1 SHIPPING (shipping and handling) from stock
Near Lorain, OH 44052
Gabriel P
Job Details: 03/17/2020
WASHER MAYTAG MVWX655DW1 Customer had a bad installed on drain hose found unit on flood mode waited to stop ran calibration and auto test pass advise him to proper install drain
Near North Olmsted, OH 44070
Corina B
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced the control. Brought core back for return. Steamed out the fz evap. Optest ok.
Near Brooklyn, OH 44144
Corina B
Job Details: 03/17/2020
DRYER WHIRLPOOL WGD9750WW0 Replaced the belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44118
Jeff M
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Installed new parts op tested good
Near Cleveland, OH 44110
Corina B
Job Details: 03/17/2020
RANGE WHIRLPOOL WFG320M0BW2 "CC that the unit is burning the floor. Checked the oven sensor 1090 ohms. Called t/l Andrew checked the gasket, door, flame is good. to replace the control and the oven sensor. Cust has an extended warranty with whirlpool, Carrie. Whirlpool sent a sr num
Near Cleveland, OH 44120
Jeff M
Job Details: 03/17/2020
WASHER WHIRLPOOL WTW4850HW1 Installed new parts op tested good
Near Kent, OH 44240
Brian M
Job Details: 03/17/2020
WASHER GE GTW485ASJWS Installed speed sensor and update Ran test cycle OP Test Ok
Near Lorain, OH 44053
Gabriel P
Job Details: 03/17/2020
DRYER SAMSUNG DV52J8700EP/A2 "Replace shaft and roller,opt test ok"
Near Chesterland, OH 44026
Jason N
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 "Customer stated they could not find the parts delivered to them, even though tracking shows delivered on 3-13-19. Reordering gaskets.; ordrng 2 W10830047 (gasket-fip)s"
Near Willoughby, OH 44094
Jeff M
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part op tested good
Near North Kingsville, OH 44030
Jeff M
Job Details: 03/17/2020
WASHER MAYTAG MVWX655DW1 Installed the new part op tested good
Near Strongsville, OH 44149
David R
Job Details: 03/17/2020
SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 "It looks like damper is inside air diffuser assembly. Other wise will have to break styrofoam apart, no way to get back together, glued. Ordering assembly, office to refund difference in parts ; ordrng 1 W11177624 (diffuser ASSEMBLY )"
Near Cleveland, OH 44109
Corina B
Job Details: 03/17/2020
WASHER WHIRLPOOL CAE2745FQ0 Replaced the interface. Started a cycle. Optest ok. Unit not hooked up. Cust said that it can be left where it is at
Near Perry Township, OH 44077
Jason N
Job Details: 03/17/2020
DRYER SAMSUNG DV45K7600EWA3 "Cc unit making noiseCustomer stated making a grinding noise when using unit loaded with clothes. Checked drum drive components. Found both back drum rollers worn. Unit needs drum support rollers.; ordrng 2 DC97-16782A (DRUM ROLLER3748)s, used 1 SHIPPING
Near Independence, OH 44131
Dan H
Job Details: 03/17/2020
RANGE KITCHENAID KFGD500ESS04 "Customer complaint that upper oven is not working properly, started bake for 350 degrees, temperature after preheat at 360 degrees, unit is operating as designed"
Near East Cleveland, OH 44112
Dan H
Job Details: 03/17/2020
RANGE WHIRLPOOL RBD275PDQ7 "Customer complaint that oven will shut off and display gos blank, found cooling fan not working, unit needs new cooling fan, customer does not want repair ; ordrng 1 WPW10016550 (blower), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 03/17/2020
DRYER SAMSUNG DV42H5000EWA3 "Cc unit not heating Checked power in to unit, good at 242v, checked all thermals, found heater element open. Unit needs element. Customer not repairing at this time, estimate only."
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/17/2020
WASHER WHIRLPOOL WTW4816FW2 "Installed the agitator was still squeaking I got it to duplicate the noise while I was in the home replace the cam and belt unit test good. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
Near Grafton, OH 44044
David R
Job Details: 03/17/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Cc no water. Found float switch knocked out of place. Whole frame is bent, door is bent, door is hitting cover to float switch because it is pushed so far forward. Ordering parts. Customer will call once parts come to reschedule return date.; ordrng 1 W1
Near Maple Heights, OH 44137
Dan H
Job Details: 03/17/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not spinning properly, found drain hose laying on the floor , ran diagnostics found f8e1(long/no fill) error code, advised customer that drain hose needs to be a minimum of 39” off of floor, unit is operating as designed"
Near Olmsted Township, OH 44138
David R
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc Frost building up in FZ and temp in FF. Found Fz Evan frosted up over, fan hardly running, ice and FZ cabinet floor, water dripping into FF. Found thermistor out of range. Replaced from t/s. Tested. Steamed all ice. Op test ok; used 1 WPW10384183 (THE
Near Warrensville Heights, OH 44128
Dan H
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint that unit is only dispensing crushed ice, found ice bin lever missing solenoid, corrected, op test good"
Near North Ridgeville, OH 44039
David R
Job Details: 03/17/2020
WASHER MAYTAG MVWB835DW4 "Replaced parts, ran diagnostics test 51. Also ran a load on a normal cycle with load inside. Good. Op test ok"