Local Reviews
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Brian B.
KITCHENAID REFRIGERATOR KRBR109ESS00 ound freezer drawer not closing good. Glides are sticking. Will need new glides and door brackets. Office to order parts.; ordrng 2 WPW10120018 (SLIDE)s and 1 WPW10330991 (DOOR BRACKET) and 1 WPW10330993 (DOOR BRACKET), schdld next appmnt for 8/8
Brian M.
MCE8000AYW Maytag Dryer Cc of hp error Ran error diagnostics found error of 2 States to check venting Back of dryer vent clear and making good heat Checked thermistor needs out of value Was advised to replace both thermal fuse and thermistor Advised customer to have duct work looked at as well need a thermistor and thermal fuse ; ordrng 1 WP31001590 (thermistor38.21) and 1 WP31001690 (fuse- ther29.60)
Holly B.
KUDS30FXSS5 Kitchenaid Dishwasher Cc of unit not cleaning Ran test cycle unit filled and ran as it should Found unit to be over suds With not soap added there was a ton of suds still in tub Ask customer for 4 cups, put them on top rack showed her that the wash arms are working OP TEST OK ; Job Cmpltd
Brian M.
WDF120PAFB0 Whirlpool Dishwasher
Brian M.
DU850SWPS4 Whirlpool Dishwasher Cc that unit is not washing right and is not draining Found hose coming out of disposal caked in grease Washer is running and filling as it should Bad smell coming from dishwasher due to drain hose being bad Advised customer to have hose replaced ; Job Cmpltd
Brian M.
WTW5000DW1 Whirlpool Washer Cc that unit will not agitate Ran manual test could not get unit to agitate only spun Found error for f7 e5 shifter Needs shifter Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10913953 (ACTUATOR5814)
Paul P.
KUDS30IXWH7 Kitchenaid Dishwasher Found wires damaged going to fill valve connector, not receiving full voltage from control board. Replaced connector and wiring to fill valve, tested dishwasher, now working properly. Set down mitigation mat.; Job Cmpltd
Paul P.
WDT780SAEM2 Whirlpool Dishwasher Replaced top right track stop in dishwasher. Set down mitigation mat.
Paul P.
KUDM01TJBS0 Kitchenaid Dishwasher Replaced handle on dishwasher. Tested dishwasher, working properly now. Set down mitigation mat. ; Job Cmpltd,
Corey L.
WFW9700VA00 Whirlpool Washer Customer complaint washer not working, unit found half tore down, customer has replaced dr lock himself, visually checked wires and connections, good, ran diagnostics found f70 control heartbeat not right, unit needs control replaced, no longer available unable to service; Job Cmpltd
Corey L.
FFFH17F2QWB Frigidaire Freezer Customer complaint ONE OF HOLES FOR THE DRAIN LINE HAS COME OFF THE BACK OF THE UNIT, there are no drain lines, evaporator drip pan is full the room is too humid for the water to evaporate before the next defrost cycle, advised this may not work but suggested a deep cookie sheet or like item under the unit that will be unseen but have more area to evaporate the water as well as catch excess water
Holly B.
WRS322FNAM01 Whirlpool Refrigerator Customer complaint temps are warmer in the ff section and the dials don’t make a difference, temps were 06 frz and 49 ff, 16 degrees coming out of damper, not very much air from baffle, found damper arm binding with thermostat wire and the bracket not allowing full movement of the damper, adjusted thermostat, air is coming out of damper stronger now and the manual damper opens and closes good; Job Cmpltd
Gabriel P.
WRX735SDBM04 Whirlpool Refrigerator
Gabriel P.
ED5LHAXWQ00 Whirlpool Refrigerator Cc water filter not going in all the way,show him that it was put on wrong and show him how to put it on but filter cap is broken customer to hook up no need to reschedule ; ordrng 1 WP2260518W (cap-filter),
Gabriel P.
NTW4516FW2 Amana Washer Replace part listed and took core home,ran diagnostics opt test ok
Gabriel P.
PSS29NGNABB GE Refrigerator Cc fridge be frozen lettuce,and ff fan some times don’t work ,Freezer fan was working fine open back panel,evap good frost pattern,no sign of seal leak thermal evap was place on the right spot,check gasket sealing properly explain customer to not block the vent on fridge ,check temp
Corina B.
KSCS23FVMS01 KITCHENAID REFRIGERATOR Replaced the gasket. Steamed out gaskets. Optest ok. ; Job Cmpltd
Dan H.
790.48853900 KENMORE RANGE Customer complaint that oven will not heat, found bake element broken, bake element is recieving 240vac, unit needs new bake element; ordrng 1 318254906 (BAKE ELEMENT)
Macaulay G.
WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Could not put filter release tab back in housing. Office to order filter housing. Put mitigation mat under refrigerator.; ordrng 1 W11162042 (FILTER HOUSING)
Chad P.
JS48PPDBDA JENN-AIR REFRIGERATOR Found units evap drain pan icing over again and blocking fan. This has been a repeat and ongoing issue. I believe the main issue here is the fact that the defrost heater has melted through the liner of the unit and has created an air gap. Affected area seems to be getting worse. Spoke with r.a. We both agree that the liner will need to be filled with white silicone and then tapped over with heavy duty metal tape. Evap kit should not be needed. Advised we will need unit shut down for 48 hrs before repair to get liner and cabinet to room temp so silicone will take to liner.
Chad P.
KUIX505ESS2 WHIRLPOOL ICE MAKER Found unit dead. Power to unit checks good. Found drain pump getting power but not sending it out. Needs drain pump replaced. ; ordrng 1 W10825875 (PUMP, DRAIN. )
Chad P.
WMH32519FS0 WHIRLPOOL MICROWAVE Installed control. Lamp left with Cust. Op test ok. Advised that when bulb needs replaced again to kill power to the unit before changing. ; Job Cmpltd
Corina B.
LGHT1846QF0 FRIGIDAIRE REFRIGERATOR Steamed gasket out, Vaseline the gasket and silicone the fz frame. Optest ok. ; Job Cmpltd
Corina B.
KBLC36FKS00 KITCHENAID REFRIGERATOR Attached the water line line to a John guest fitting found the water line leaking from the housing. Will need a new housing. ordrng 1 WP2209022 (housing)
Dan H.
WED4800XQ3 WHIRLPOOL DRYER Customer complaint that power wires burned, found wires and terminal block burned, installed new terminal block, op test good
Dan H.
MFI2670XEM0 maytag refrigerator Customer complaint that unit is leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good
Macaulay G.
MGD9700SQ0 WHIRLPOOL dryer Customer complaint of dryer not heating. Getting good air flow through vent. Valve chattering after 4th or 5th light and won’t ignite after since valve is not completely opening. Replaced valve coils from truck stock. All tested ok. Igniting properly now
Macaulay G.
WRF535SWHZ00 whilrpool refrigerator Found filter drier was tilted and causing a popping noise while running. Adjusted drier. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
Macaulay G.
MGD9700SQ0 whirlpool dryer Replaced main control. All tested ok. Heating properly.; Job Cmpltd
Corina B.
KGYS750JQ2 KITCHENAID dryer CC that the unit is not tumbling. Found the belt is broken. When opening the door the dryer is still running. Will need a new belt and switch. Used a switch and belt off of t/s. Vacuumed out dryer. Optest ok.
Jeff M.
WHIRLPOOL WASHER WTW8500BW0 The unit has signs of leaking I did put a mat on the floor the 1st time I was here there is water marked on the mat. But I can’t find a leak. Would like to replace all the common leaking parts ; ordrng 1 WPW10552116 (DISPENCER ) and 1 WPW10552206 (NOZZLE ) and 1 WPW10554110 (BLEACH ), schdld next appmnt for 8/7 TUE 8-12
Robert A.
ROPER WASHER RTW4516FW2 Ran diagnostics, no codes, ran recal, good, tested valves, good, ran drain and spin, good, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDHV00 Cc runs out of ice, checked temps, good, ice bin full, no pointers on slow ice, i/m working correct, tested door alarm, alarm working, talked w/cust, op test ok; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWX655DW1 CC that machine won’t run. Ran diag, f5e1, lid switch fault. Cleared code. Reset power, Ran manual diag, tested lid lock. Lid lock is working. Ran calibration and auto test. All functions normal. Leveled machine. Op test ok; Cllctd $161.95 CC Ref # 1195128121, Job Cmpltd,
Brian M.
WRT311FZDW01 Whirlpool Refrigerator Found fan loud and frost build up in freezer Needs fan kit ; ordrng 1 W10916494 (blade-fan)
Paul P.
WDT970SAHZ0 Whirlpool Dishwasher WDT970SAHZ0
Corey L.
MVWB850YG1 Maytag Washer MVWB850YG1
Corey L.
CAE2745FQ0 Maytag Washer Customer complaint washer fills then just drains, ran diagnostics found f8e1 long fill, f5e1 lid switch fault, and f5e3 lid unlock fault, tested lid lock and switch, all passed, hot and cold valves good, customers water supply was off or had low pressure, cleared codes; Job Cmpltd
Dan H.
WRF540CWHZ00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER)
Macaulay G.
MEDX500XL0 MAYTAG DRYER User interface is not always responsive to push buttons. Thermistor is testing open. Control is not allowing for time advancing in timed dry. Replaced support rollers from truck stock. Office to order control, user interface, and thermistor.; ordrng 1 WP8577274 (thermistor) and 1 WPW10272634 (cntrl-elec) and 1 WPW10317638 (cntrl-elec), used 2 WPW10314173 (SUPPORT ROLLER)
Macaulay G.
MDBH989AWB3 MAYTAG DISHWASHER Membrane in control is not respond to different cycle selections and neither is the start and cancel. Office to order control panel.; ordrng 1 W10811157 (panel-cntl)
Corina B.
GB2FHDXWB02 WHIRLPOOL REFRIGERATOR CC that the ff is not cooling. Found the evap is covered in ice and frost and the evap fan is not running. Steamed the evap out and replaced the control from t/s. Optest ng. Will need a new evap fan. ; ordrng 1 W11024089 (motor-evap)
Corina B.
KBFS25EWMS10 WHIRLPOOL REFRIGERATOR CC that the im is not working. Cycle im is not cycling. Will need a new im. Replaced im from t/s. Optest ok ; used 1 W10884390 (ICE MAKER ASSY)
Chad P.
WRT318FZDB02 WHIRLPOOL REFRIGERATOR Found unit freezing in the ff section. Freezer checks good. Found unit has old control. Per service pointer to order new updated control. ; ordrng 1 W11223731 (CONTROL )
Macaulay G.
MRT118FFFM01 MAYTAG REFRIGERATOR Replaced ice maker. Cycled and filled ok.
Macaulay G.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Replaced control and fan blade. Put down mitigation mat.; Job Cmpltd
Dan H.
MVWB835DW0 MAYTAG WASHER Installed new control, op test good ; Job Cmpltd
Jeff M.
FRIGIDAIRE WASHER FAFW3517KR1 Installed new part unit op tested good. As I was removing the boot spring it broke it is extremely rusted; ordrng 1 134527100 (clamp), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/6 MON 12-5,
Macaulay G.
GUD27GSSJ0WW GE WASHER Replaced control, control board, selector switch, and lid lock. Now is showing error for open winding in motor. Office to order motor.; ordrng 1 WH49X20495 (kit motor and shield)
Jeff M.
WHIRLPOOL REFRIGERATOR WRT311FZDW installed new part unit op tested good ; Job Cmpltd
Chad P.
WRF990SLAM00 WHIRLPOOL REFRIGERATOR Installed water tank. Purged tank. Op test ok
Chad P.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Found door sagging and hitting on then vent grill. Railed door. Now working. Found I.m. Receiver for I.m. Shut off broke. Replaced ice maker. Op test ok. ; used 1 4317943 (ICEMAKER)
Gail V.
FRIGIDAIRE REFRIGERATOR FFHS2611PFCA Found im stuck at 11 oclock, forced pash, cycled and filled, needs i/m; ordrng 1 241798231 (I/M), schdld next appmnt for 8/6 MON !,
Robert A.
ELECTROLUX WASHER EWFLS70JSS1 Found tub spline broken, needs basket, outer tub, bellow, found water in motor and control; ordrng 1 134408400 (BOLT) and 1 134616100 (BELLOW) and 1 134616700 (BELT) and 1 134618213 (MOTOR CONTROL) and 1 134618500 (MOTOR HARNESS) and 1 134638900 (MOTOR) and 1 134642100 (OUTER TUB) and 1 134642100 (F TUB) and 1 134963410 (BASKET) and 1 137488301 (HEATER) and 1 5304506264 (PULLY), schdld next appmnt for 8/7 TUE ! [****],
Brian M.
RED4516FW Roper Dryer Cc that unit not turning on Found improper voltage at terminal Could not remove wire from wall to test at wall L1-L2 240 L1 -N 75L2-N 124Customer needs electrician
Corina B.
WTW8100BW0 WHIRLPOOL WASHER CC that the unit does not spin. Ran a drain and spin. Basket does not engage. Will need a hub. ; ordrng 1 W10820039 (hub)
Corina B.
KRMF706ESS01 WHIRLPOOL REFRIGERATOR CC that the unit is leaking. Pulled unit out and found a puddle of water by the drain tube. Will need a new drain tube
Corina B.
MDB4949SDZ0 MAYTAG DISHWASHER CC that the unit in not cleaning the dishes. Started a normal was no water went into unit ran diag f6e4 float switch. F6e1. Low water. Found the float switch open. Reset the float switch. Started a normal cycle. Optest ok. Advised cust to put brackets for the dishwasher to be secured. ; Job Cmpltd
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 , Installed new part unit still needs the frame support for the glass ; ordrng 1 WPW10326469 (RAIL) and 1 WPW10329866 (FRAME),
Arthur V.
KITCHENAID DISHWASHER KUDS30IVBL3 Found ui panel erratic. Needs replaced ; ordrng 1 WPW10250015 (panel-cntl), schdld next appmnt for 8/6 MON !,
Arthur V.
WHIRLPOOL WASHER GHW9100LW Unit apart upon arrival. Hinge broken on door. Lock in locked position where customer manually tried locking the door. Front panel hanging off and i can not get unit into diagnostics. Customer would have to fix door hinge and door lock before i could start to diagnose. Unit is not worth repairing—— unit has been apart for at least 3 months per customer. ;, Job Cmpltd,
Chad P.
LEC7848DQ0 WHIRLPOOL Dryer Installed parts listed. Op test ok. ; Job Cmpltd
Macaulay G.
WRX988SIBM00 Whirlpool Refrigerator Replaced icemaker, valve, and door gasket. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
Brian M.
NED4655EW1 Whirlpool Dryer Cc of thump noise when drying and long dry times Found unit making good heat Found wood screw stuck in felt ring Removed ran test cycle OP TEST OK
Dan H.
MVWB835DW0 Maytag Washer Installed new control, op test good ; Job Cmpltd
Paul P.
WRT311FZDW01 Whirlpool Refrigerator Installed new FZ door. Tested fit and seal, all working properly. No mitigation mat, no water running to refrigerator.; Job Cmpltd,
Corey L.
MTW5600TQ1 Maytag Washer Customer complaint unit spins sometimes, confirmed unit will spin for a little then bind up, unit needs new gearcase, quoted, customer does not want repair
Dan H.
LFHB2741PF8A Frigidaire refrigerator Customer complaint that unit is not dispensing ice, unit dispenses cubed ice and crushed ice very slowly, auger motor is working and spinning in correct direction, solenoid is working, no damage to ice bin, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Corey L.
WRX735SDBM02 Whirlpool Refrigerator New Ice maker does not work with supplied wire harness, called wpl techline, they said the model of the fridge ends in “02” so this should have had the updated ice maker, after reading part number of old ice maker techline said this subs to im kit W10882923, needs this kit; ordrng 1 W10882923 (icemaker)
Gabriel P.
JCD2289AEB JennAir Refrigerator Replace part listed,opt test ok,leave water mat ; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWB766FW0 Cust is using a little over 2/3 a cup of softener. I recommend for them to cust back to 2 t spoon per wash. And run the clean washer cycle more till the issue goes away ; Job Cmpltd
Brian M.
MVWB850WQ1 Maytag Washer Cc that unit not working Ran auto test and manual test Everything is working as it should OP TEST OK
Gabriel P.
WRX735SDBM00 Whirlpool refrigerator Cc put a new filter and ice maker stop working,jump start ice maker,did not fill,check voltage to icemaker 120v bad ice maker replace from truck stock jump started again it didn’t fill,ohm out back bottom fridge, valve 24.7 ,check water line,blow through it was clear valve inside fridge not humming not turning on when ice maker cycles ordering valve leave water mat ; ordrng 1 WPW10349187 (valve)
Jeff M.
MAYTAG DRYER MEDC215EW1 The unit is get the incorrect power needs 240vac ; Job Cmpltd,
Arthur V.
KITCHENAID REFRIGERATOR KRFF305ESS00 Found bail arm not inserted into ice maker causing issue. Reinserted properly. Extended legs to stop unit from rolling forward. Tightened freezer handle. Customer could not locate pop but sb webb shows actual goods issue date 12-14-17 Cust seen a slight blemish that is very small and i advised her there is no cosmetic warranty available ; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW8500DC4 Cust complaint unit making noises in spin cycle. Ran diagnostics no errors. Ran unit in a drain and spin cycle. No noise. Customer said she did a load this morning also with no noise. Could not duplicate issue ; Job Cmpltd
Arthur V.
GE WASHER GTW485ASJWS Let unit cycle and finish on a drain cycle. After unit stopped it seemed to be responding. Called GE techline Tyler. I was told to check drain hose. Its good and to let it completly finish the drain algorithm and afterwards should function properly all cycles are working. At this time. Customer to monitor ; Job Cmpltd,
Gail V.
WHIRLPOOL REFRIGERATOR WRT318FZDM02 Found items freezing in fresh food area. Need to order fresh food thermister and control ; ordrng 1 W10838965 (thermistor) and 1 W11085365 (CONTROL ), schdld next appmnt for 8/6 MON !, s
Robert A.
MAYTAG WASHER MVWC425BW0 Ran diagnostics, stuck key, ran recal cycle, good, cleaned start button, op test okNote if reoccures will need control; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB4949SDZ0 Found drain hose clogged, cleared, op test ok; Job Cmpltd
Robert A.
WHIRLP RANGE WFG320M0BS3 Installed legs, op test ok; Job Cmpltd,
Brian M.
Roper Washer Cc of unit not finishing cycle Ran diagnostics found no errors Ran auto test lid lock won’t work Replaced using truck stock ran manual test and Ran calibration OP TEST OK ; used 1 W10838613 (LATCH)
Paul P.
FGEF306TMFF Frigidaire Range Tested right back burner, found loose connection going in to coil, tightened and tested connections to top elements. Tested bottom oven operation, went over operation with customer. Oven operating properly now.; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Found start relay clicking, comp not running, pulling over 2.5 amps, tried hard start, ng, tapped system, good pressure, needs comp kit; ordrng 1 WPW10507886 (COMP KIT), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 8/6 MON !
Corey L.
KFIS29BBBL03 Kitchenaid Refrigerator Installed ice maker, cycled im, im filled, op test good
Corey L.
WFG505M0BS0 Whirlpool Range Customer complaint bake not lighting all the time, started normal bake for 350, ignitor glowed, burner did not light, replaced ignitor with preid kit, op test good; Job Cmpltd,
Dan H.
MGDX655DW2 maytag dryer Customer complaint of rubbing sound, started timed dry cycle, noise customer is hearing is because dryer vent had fallen off of back of unit, reinstalled, no unusual noises heard, op test good ; Job Cmpltd
Dan H.
WRB322DMBW00 whirlpool refrigerator Installed new air damper, op test good ; Job Cmpltd,
Brian B.
JENN-AIR RANGE JGC8536ADS Removed top, found loose gas line from valve to orifice fitting. Tightened all gas lines. Flames had come through right 2 valves from under top. This melted RR and RF burner knobs. Office to ship new knobs to customer. No charge. Tested all burners and used sniffer to check for gas leaks. No leaks, op test ok; ordrng 2 WP7733P410 (KNOB)s
Corina B.
KBHS179SSS06 KITCHENAID MICROCONVECTION OVEN CC that the unit is not heating. Ran diag f6e0 Lost communication, will need a new control and UI. Will need 2 tech to pull unit out. RA notes say it has a short pigtail ; ordrng 1 WPW10350780 (cntrl-elec) and 1 WPW10466825 (cntrl-elec)
Brian B.
WHIRLPOOL DISHWASHER MDBH979SAW0 Replaced panel. Ran test cycle. Op test ok..; Job Cmpltd,
Chad P.
WRS325FDAB06 whirlpool Refrigerator Looked over unit. No issues found. Removed drawer and showed Cust water tank which is just tubing and how little it is. Advised to turn unit temp down if desired. Op test ok.
Brian M.
KRFF507ESS00 Kitchenaid Refrigerator c of no cool Found frost built up on rear evap cover Removed covered cleared ice and replaced thermistor Placed thermistor in diff location than what previous tech did OP TEST OK
Dan H.
ES5FHAXSB00 whirlpool refrigerator Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees , freezer section temperature at 4 degrees, evaporator fan is running, compressor and condenser fan are running, full frost pattern on evaporator , found a couple of spots of frost build up on evaporator, found air channel frozen over, found liner pulling away from cabinet in several spots, silicones gap between liner and cabinet, cleared air channel, op test good ; Job Cmpltd
Brian M.
WED85HEFW0 Whirlpool Dryer Cc of no heat Found both thermal cut off and thermal fuse open as well as heater Replaced using truck stock OP TEST No goodChecked connectors Needs CCU ; ordrng 1 W10875487 (cntrl-elec), used 1 3390719 ([Alt for WP3390719), 1 3392519 ([Alt for WP3392519), and 1 WP8544771 (ELEMENT)
Corey L.
GS6SHEXNB00 Whirlpool Refrigerator Customer complaint ff lights not working, confirmed all 3 lightbulbs ohm good and work in freezer but not in ff section, sockets are getting 120v, switch has been replaced by the customer but tested good, y/r and y wires to ff section switch have 5v together and 120 independently to the cabinet, traced wires from harness in compressor area to main control, could not find a break in the wire, control must be shorting lights out, control no longer available for this unit cannot repair
Alex O H.
whirlpool dryer electric hhhhhh3 dryer not heating, replaced element 279838
Corina B.
JRSD209TW JENN-AIR REFRIGERATOR CC that there is ice at the bottom of the freezer. Found the drain tube is blocked with ice steamed drain tube out. Cleared drain hole. Optest ok
Paul P.
WMH32519HZ-2 Whirlpool Microwave User interface has intermittent operation, replaced user interface on microwave and tested microwave, operating properly.
Alex O H.
whirlpool dryer electric wwwwww3 dryer not heating, replaced element 279838
Chad P.
KUDE70FVSS3 KITCHENAID DISHWASHER Found check valve stuck. Corrected. Filled and drained unit 5x. Op test ok. ; Job Cmpltd
Macaulay G.
GTW680BSJ0WS GE WASHER Replaced main control. Ran test cycles, all tested ok. Ran normal and whites cycles and both ended directly after starting sensing. Office to order shifter and motor.; ordrng 1 WH05X25036 (SHIFTER) and 1 WH49X25375 (1/2 hp motor and nut)
Alex O H.
whirlpool dryer electric wed4900xw dryer not heating, replaced element 279838
Dan H.
WRS586FLDM00 Whirlpool Refrigerator Installed new ice maker , op test good ; Job Cmpltd
Macaulay G.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Door has a small bow in it from not enough insulation. Office to order freezer door and seal. Put mitigation mat under refrigerator.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10910835 (dor-fip)
Dan H.
WRT311FZDW00 Whirlpool Refrigerator Customer complaint of frost build up in freezer section found fresh food section door gasket not sealing at the bottom, used heat to expand gasket and petroleum jelly to help it stick, advised customer that they may have to reapply petroleum jelly, op test good
Macaulay G.
WRV986FDEM01 KITCHENAID REFRIGERATOR Found no errors. Found that fresh food evaporator was very iced over, not defrosting. Replaced thermistor with tuck stock thermistor W10902214. Defrosted fresh food evaporator with steamer. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Alex O H.
whirlpool washer wfw94hedw pump full of debrie, pump compromised, replaced pump
Chad P.
WRS571CIDM01 WHIRLPOOL REFRIGERATOR Installed damper. Advised on temp settings. Op test ok. ; Job Cmpltd
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found freezer light out. Top ff lights dim. Ff lights run through the freezer light. Needs freezer led replaced. ; ordrng 1 W11126053 (LED FREEZER)
Corina B.
KODC304EBL00 KITCHENAID WALL OVEN The fuse is not the same took pic for SM to investigate. Replaced the fuse. Optest ng. The upper oven the broil turns on and not the bake. Checked bake 35 ohms. Will need a new control. Called SM to order parts. ; ordrng 1 W10694995 (swtch-memb) and 1 W11165152 (THERMAL FUSE) and 1 WPW10721210 (cntrl-elec)
Corina B.
JS48PPDUDB02 REFRIGERATOR WHIRLPOOL CC that the ice is not dispensing. Found the auger motor is not turning. The shaft is stripped. Will need a new motor and shaft. Called SM to order parts. ; ordrng 1 W10271509 (motor) and 1 WP2198628 (seal) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft)
Jeff M.
WHIRLPOOL DRYER ELE WED4815EW The dryer was making a clicking sound I found a pistachio nuts between the drum and felt. Unit op tested good; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW4815EW0 Customer was using an excessive amount of soap I explained that 2 tablespoons is what is recommended. Also when loading the washer the lid has to be closed when you press the start button. The process that was being used was clothes going into the washer letting it fill up . Then adding soap, closing the lid and let it proceed with the cycle. Unfortunately that causes the control to get confused.; Job Cmpltd,
Arthur V.
KENMORE WASHER 110.21302013 ound broken wire at pump. Repaired wire. And recalibrated unit. Passed. Cleared error codes F9e1. And f7e5. Tested actuator is working. Ran auto test passed. Unit op test good
Corey L.
WTW5000DW1 Whirlpool Washer
Gabriel P.
KHMS155LBL0 Kitchenaid Microwave Replace part listed,test with cup water opt test ok
Brian B.
MAYTAG REFRIGERATOR MRT311FFFH00 Found drain hose not in pan, reinstalled drain tube. Also , tightened water line in back if unit. Op test ok.;
Dan H.
110.76901690 Kenmore Dryer Installed new door switch, op test good ; Job Cmpltd KSSO48QTB02 kitchenaid refrigerator installed new shaft and sleeve, op test good; Job Cmpltd
Robert A.
MAYTAG DISHWASHER MDB4949SDZ0 Installed control, ran diognostic cycle, good, started normal cycle, op test ok; Job Cmpltd,
Paul P.
WFW86HEBW1 Whirlpool Washer F9E1 error code. Checked drain pump and air lines, found small obstruction in pressure hose/air line. Made sure lines were clear, ran quick diagnostic test. No further trouble codes, washer is draining properly. Set down mitigation mat.; Job Cmpltd
Macaulay G.
HAV4657EWW MAYTAG WASHER Replaced drain pump and belt. Tested and drained ok. Put mitigation mat under washer.; Job Cmpltd
Chad P.
FFFW5000QW0 FRIGIDAIRE WASHER Replaced pump. Ran normal wash, spin and drain. No leaks. Op test ok.; Job Cmpltd
Chad P.
HAV2558AWW WHIRLPOOL WASHER Found motor pulley wore through and chewed up belt. Needs motor assy and belt replaced. ordrng 1 WP21001950 (MOTOR) and 1 WP21352320 (BELT)
Brian M.
JDB3600AWX5 Jennair Dishwasher Cc that unit is not washing dishes Found glass in bottom of filter Wash pump running but not at full speed something may be in pump Needs sump assembly ; ordrng 1 WPW10234567 (pump&motor25174)
Corey L.
WRS322FDAW04 Whirlpool Refrigerator Light has been installed by the customer and now working, op test good
Corina B.
ED5FVGXWS01 WHIRLPOOL REFRIGERATOR CC that the water does not work not does the ice. Found a saddle valve on the waterline to the unit. Advised cust to replace the saddle valve with an inline valve. Found the ice maker fill tube frozen with water. Will need a new water valve and ice maker. Cust said im was working fine before the line was frozen. Will call later if ice cubes come out hollow
Corey L.
ACS3350AS Whirlpool Range Installed bake ignitor, op test good, could not remove rusted screw from burner head holding ignitor, needs new screw and burner head; ordrng 1 74009538 (screw 12.97) and 1 WP7504P109-60 (burnr-head 75.71),
Macaulay G.
GLRS267ZAB1 FRIGIDIAIRE REFRIGERATOR Freezer drain was frozen. Cleared drain. All tested ok.
Macaulay G.
MDB8959SFZ4 MAYTAG DISHWASHER When going to replace, found that a weld was broken on the left side rail.; ordrng 1 W11259785 (LEFT RAIL) and 1 W11259786 (RIGHT RAIL)
Chad P.
WRT311FZDT00 WHIRLPOOL REFRIGERATOR Arrived to find unit set to minimal cooling and just above freezing at this time. Cust states unit will still rise and then going back to freezing things.
Corina B.
MVWC200BW0 MAYTAG WASHER CC that the unit is leaking. Found the water hose on the cold is leaking. Replaced the hoses from t/s. Leveled washer. Optest ok.
Jeff M.
MAYTAG REFRIGERATOR MFF2558DEH00 he freezer door was cracked open on the left side. Customer needs to open the door from the dead center of the door or the right of the door. opening the door from the left will cause the freezer drawer to shift to the side. Unit op tested good ; Job Cmpltd
Jeff M.
WHIRLPOOL REFRIGERATOR WRX986SIHZ The unit had a avg temp of 35 in the fridge and the freezer was -8 unit op tested good. ; Job Cmpltd,
Jeff M.
KITCHENAID DISHWASHER KDTM354EBS3 he units diverter motor was unplugged. I plugged the motor in unit op tested good ; Job Cmpltd,
Arthur V.
KENMORE REFRIGERATOR 253.54703402 Found unit needs a evap fan motor 120 v to motor ; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (SHIPPING AND HANDLING
Robert A.
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Installed ice door asm, op test ok; Job Cmpltd,
Brian B.
ELECTROLUX DRYER EFME617STT0 CC of noises. Pulled dryer out and removed top and front. Cleaned out blower housing and lubricated drum rollers. Advised customer that he will need a vent cleaning co. To check vent. Could not reconnect vent hose as it was too short. Ran test cycle, op test ok..;
Brian M.
A882 Whirlpool Washer Cc that unit will not wash all the time and hardly drains Found grease blown all over customers floor and brake engaging while spinning Needs Transmission assy Parts are no longer available to order
Paul P.
FFHB2740PP8A Frigidaire Refrigerator Some ice build up by defrost fan. Replaced defrost heater and ice maker.
Robert A.
KITCHENAID REFRIGERATOR KRFF507ESS01 Found unit unplugged and warm, checked ff evap, found sensor has been replaced, but in wrong place, also corroded, replaced, put in correct place on evap, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Holly B.
WED9470WW1 Whirlpool Dryer Installed belt and pulley OP TEST OK
Gabriel P.
FGHC2331PFAA Frigidaire Refrigerator Cc door not sealing properly,found little air leak on top right fridge,cc also having moisture on carrots,lettuce,etc,show them the air control on left fridge wall Lowe’s never explain then how to use it,level fridge leave water mat opt test ok
Arthur V.
KITCHENAID REFRIGERATOR KRFC300EBL01 Installed main bd. Put into diagnostics. Now unit is reading correct temps. Op test good ; Job Cmpltd,
Robert A.
ge REFRIGERATOR GSS25GSHJCSS Found ui receiving 13vac, no display, connections good, needs ui; ordrng 1 WR55X20464 (UI11139), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/6 MON 8-9
Brian B.
WHIRLPOOL REFRIGERATOR WRT541SZDB00 Verified pop, sent pic. Customer called whirlpool and got authorization # WFU2Q000DPL1. Found large frost buildup in freezer and ff door not closing good. Used steamer to clear ice. Removed doors and shimmed ff door. Steamed ff gasket to form. Doors now closing properly. Op test ok.; Job Cmpltd,
Arthur V.
KENMORE REFRIGERATOR 106.44329400 Found condenser fan motor not running. No voltage to motor. Needs main bd and condenser fan motor Est = 89.95 sc. 120.00 labor. 360.56 parts and shipping. Total est = 609.02. Parts needed are 1- wp2307037. 1- w10124096. Customer does not want repaired.
Arthur V.
WHIRLPOOL DISHWASHER WDF520PADW3 Found issue is with newly installed disposal. Plug was not removed therefore no drain. Unit drained into bucket. . Unit op test good ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF560SEYM02 Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MAYTAG DRYER LDG7334AAE installed new part unit op tested good ; Job Cmpltd,
Corey L.
WEG730H0DS0 WHIRLPOOL RANGE , Installed parts, started bake for 350, burner lit off of first spark, let unit cycle several times, burner lit on one spark every time, customer wanted to test now started bake for 250, open door to cycle four times, customer satisfied, op test good; Job Cmpltd
Corey L.
KESC300HXH1 KITCHENAID RANGE Customer complaint LF burner not working light says on all the time, confirmed light is on burner is not on, turned dial to high, burner turned on then cut off, when turned back to the off position burner turned on and was cycling on and off, customer said she did that then had to wiggle it a few times until it felt like it turned off but her electric bill was a lot higher this month, found infinite switch failed, unit needs LF infinite switch, suggested we unplug the unit until part is replaced, ok, unplugged unit; ordrng 1 8203536 (switch-inf)
Dan H.
MFT2776DEM02 MAYTAG REFRIGERATOR Customer complaint that unit is not cooling, fresh food section at 56 degrees, freezer section temperature at 7 degrees, fresh food section evaporator fan is running, freezer section evaporator fan is running, good frost pattern on freezer section evaporator , compressor and condenser fan are running, thermistors test good, unit needs new control board; ordrng 1 W10843055 (CNTRL)
Corey L.
WFG525S0HW0 WHIRLPOOL RANGE Customer complaint of steam built up between the door glass, explained that the unit vents out to through the door and when clashing with colder temps like ac or the fridge door being open that is right next to the unit will create more condensation when the oven is venting out but it will dissipate and it does not affect the functionality of the unit, started bake for 350, unit heated to 350, room temp was 74, unit did condensate but went away 30 seconds after opening door, unit is operating as designed ; Job Cmpltd
Corey L.
WFC7500VW2 WHIRLPOOL WASHER , Customer complaint washer won’t drain, started drain and spin, confirmed unit won’t drain, turned filter to open a tiny bit while unit was still in drain, unit started to drain, let water drain out then stopped cycle and opened drain filter all the way and found a dryer sheet stuck to propeller, cleared, unit drained, op test good, instructed customer on how to access with the two clips on front access panel, customer called whpl, lady asked to speak with tech to verify ser#, bill with #wfu1u00dpl1; Job Cmpltd
Corey L.
ED2SHAXMB10 WHIRLPOOL REFRIGERATOR Customer complaint of water leaking onto floor, confirmed customer has four bath towels sopping wet in front of the unit, found water filter not installed all the way, installed filter, purged the lines
Brian M.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Cc that water is leaking from back Ff45 Fr4Wise motion compressor Found ice frost built up on suction line on compressor
Brian M.
WTW4816FW2 WHIRLPOOL WASHER Cc that unit is leaking Could not get unit to leak Ran ex light normal load Whole tub filled all the way up would not shut off Pressure sensor in control not working properly Needs control replaced ; ordrng 1 W11170319 (CONTROL BOARD)
Brian M.
MFI2269FRZ02 MAYTAG REFRIGERATOR Customer showed pop took pic Cc that ice was not being madeFound ice bin full at this time Removed bin ran harvest and fill test OP TEST OK If issue arises please order ice maker ; Job Cmpltd
Brian M.
DWU9200AAX MAYTAG DISHWASHER Installed spray arms and retainer ran test cycle OP TEST OK ; Job Cmpltd
Brian M.
FFGF3054TBA FRIGIDAIRE RANGE Installed igniter Ran test bake OP TEST OK ; Job Cmpltd
Brian M.
FFGF3054TBA FRIGIDAIRE RANGE Installed igniter Ran test bake OP TEST OK ; Job Cmpltd,
Brian M.
RGD4340SQ1 ROPER DRYER Cc that unit does not heat Removed vent started unit , unit is heating as it should Customer needs to clean or replace vent ; Job Cmpltd
Brian M.
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR Customer showed pop Cc of ice build up on upper left hand side of freezer Found gasket not hitting Steamed gasket to form it back into place OP TEST OK ; Job Cmpltd
Brian M.
MVWX500XL0 MAYTAG WASHER Installed control Ran auto test and calibration OP TEST OK ;
Brian M.
GW395LEGQ6 WHIRLPOOL RANGE Cc that unit is dead after trying to use burners Found control getting power but not sending power to switches Needs control board Control is no longer available for order
Corina B.
MEDB765FW0 MAYTAG DRYER CC that the unit stops when running and the clothes are still wet. Will not go into diag. Started unit would run for 2 minutes and shut off. Will need a main control and UI. Called SM to order parts. ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
Jeff M.
WHIRLPOOL WASHER LSR8244EZ1 he parts arrived as I was taking machine apart I remove the gear casing found the internals of the clutch shattered and submerged in grease and oil needs a new drive in clutch clutch assembly; ordrng 1 285785 (clutch) and 1 W10820043 (BASKET DRIVE ), schdld next appmnt for 8/3 FRI 8-12,
Jeff M.
FRIGIDAIRE REFRIGERATOR FGHC2331PFAC Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
KITCHENAID DISHWASHER KDTE254ESS Installed new part unit op tested good. Customer forgot to mention on the upper rack the foldable prongs the clips r missing ; ordrng 2 WPW10082853 (CLIPS)s, schdld next appmnt for 8/3 FRI 8-12
Jeff M.
WHIRLPOOL REFRIGERATOR ED2LHAXMQ10 The unit is leaking right behind the filter housing needs a new filter n filter housing; ordrng 1 EDR5RXD1 (FILTER ) and 1 WP2186443 (FILTER HOUSING ), schdld next appmnt for 8/3 FRI 8-12
Jeff M.
MAYTAG REFRIG/TOP-FREEZ MFT2776FEZ00 Installed new part unit op tested good ; Job Cmpltd
Dan H.
JFX2897DRM02 JENN-AIR REFRIGERATOR Installed new door and hinge, op test good ; Job Cmpltd
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 nstalled new part unit op tested good. The condenser was beaver clean vary dirty. The temps in the unit where normal ; Job Cmpltd,
Dan H.
GI6FARXXF05 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, freezer section gasket is good and sealing, found rainstorm fresh food section door gasket torn, unit needs new door gasket; ordrng 1 W10443238 (SEAL)
Arthur V.
GE REFRIGERATOR PSCS3RGXGFSS Istalled the the cust I explained to her about 4 hours per cycle but because of the new water filter it might take longer by tomorrow she should have ice; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WFG525S0HZ0 Installed new part unit op tested good ; Job Cmpltd,
Gail V.
WHIRLPOOL RANGE WFG320M0BW0 Replaced ignitor. Now drawing 3.5 amps. Op test good. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Dan H.
KDTE104ESS4 KITCHENAID DISHWASHER Customer complaint that door is hard to close, found unit mounted through plastic caps in side and preventing door from closing(see pics), removed screws and mounted under plastic caps, op test good ; Job Cmpltd
Gabriel P.
WHIRLPOOL WASHER WTW7800XW2 washer stop mid cycle, ran diagnostics ,bearings are loud ,sounds like a train,also has and rps sensor failure need to replace both,customer will not repair this is an estimate only
Arthur V.
WHIRLPOOL REFRIGERATOR WRF560SMYM05 Replaced ui assembly. Op test good. Took old part for core return. ; Job Cmpltd,
Dan H.
GIE18GCHHRSA GE REFRIGERATOR Customer complaint that freezer section door pops open, raised legs in front to raise unit, door closes itself now, op test good ; Job Cmpltd
Dan H.
WTW5000DW0 WHIRLPOOL WASHER Customer complaint of unit leaves detergent stains on everything and customer cannot get it to work, unit unplugged when tech arrived, plugged unit in, unit was paused, unpaused, unit continued cycle, cancelled, ran diagnostics found f8e1(long/no fill) error code, found hot water supply valve in off position, opened hot water supply valve, both valves are working, started normal wash cycle, unit filled and advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , op test good ; Job Cmpltd
Macaulay G.
GDT580SSF8SS GE DISHWASHER Found no problems. All tested ok.
Corey L.
WASHER MAYTAG MVWC360AW0 Installed agitator, op test good
Macaulay G.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Defrosted fresh food evaporator and replaced Orion board. All tested ok.; Job Cmpltd
Macaulay G.
MEW7630DS02 MAYTAG WALL OVEN Unit has error F5E1 for door latch error. Called whirlpool tech line about sinking and flaking of oven liner in top and bottom ovens. Steve had me take pictures of both Latch number W10883049. SR# 7722593559
Arthur V.
WHIRLPOOL WASHER WTW7040DW2 Customer complaint of a loud high pitched noise when filling. Tested both hot and cold water settings. No unusual noises. Tested several times no noise tested using cycle most common to customer mixed with the color fast option No noise. We tried again with a load of towels. No noise. Unit did not make any unusual noises while testing many times Could be a possible water pressure issue in the home. ; Job Cmpltd
Arthur V.
MAYTAG DISHWASHER MDB6601AWW Customer states that the unit gets very loud after running about ten minutes—— first i checked for obstructions by the impeller none found. Cycled unit for 20 min no loud noises. Checked under unit no leaks. Unit is working as designed..could not duplicate issue Cleaned out spray arms. ; Job Cmpltd
Gabriel P.
WHIRLPOOL REFRIGERATOR WRT518SZFM00 door wasn’t closing all the way.found ice building up top corner,I steam ice took door out put in washer on on hinge opt test ok ,check gasket opt test ok ; used 1 487576 ([Alt for WP487576]) from stock
Arthur V.
WHIRLPOOL WASHER LAT9634AAE Installed cap for spout. Op test good no leaks Left mat ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER WDF520PADM7 Found pieces of glass in drain pump Removed. Unit draining now ; Job Cmpltd,
Chad P.
WTW5000DW WHIRLPOOL WASHER No stored faults in system. Found front left leveling leg backed upward. Corrected leveling leg and ran service mode. Op test ok. ; Job Cmpltd
Arthur V.
WHIRLPOOL RANGE WFG320M0BW0 Replaced ignitor. Now drawing 3.5 amps. Op test good. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL OTR MICROWAVE UMV1160CW3 Installed bulb, socket, door switches and control, op test ok; Job Cmpltd,
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Installed seal kit and fan, op test ok; Job Cmpltd,
Chad P.
WED49STBW1 WHIRLPOOL DRYER Found heater housing making a squeaking noise. Tightened housing. Op test ok. Advised on venting and power cord to unit will need to be replaced as it is going bad. ; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR GB2FHDXWQ01 Found evap frozen, put into forced defrost, comp still running, turned off, comp still running, heater and bimetal good, needs control, replaced control, cleared evap, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD15220) from stock, Cllctd $435.65 CC Ref # 1192745701, Job Cmpltd,
Chad P.
MFI2570FEZ MAYTAG REFRIGERATOR Installed chute and solenoid. Op test ok. ; Job Cmpltd
Chad P.
JGD3536GS00 JENN-AIR COOK TOP Verified burner cap at fault. Replaced burner cap. Op test ok.; Job Cmpltd