Local Reviews
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Dan H.
DRYER WHIRLPOOL WGD8000DW4 "Customer complaint of noise, confirmed,found what was left of a sock wrapped around blower wheel, removed, op test good"
Corina B.
WASHER KENMORE 110.248523 "CC that it stopped working in mid cycle. Checked the lid switch is open. Will need a new lid switch. Office to order part. ; ordrng 1 WP3949238 (switch-lid 3668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
COOK TOP GE ZDP484NGP3SS Installed glow bar and cleaned burners and orifice. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
DISHWASHER KITCHENAID KDTE104ESS1 "CC that the unit is not draining. Found a piece of glass in the drain pump. Still not draining, found the drain hose is blocked. Will need a new drain hose. Office order part; ordrng 1 W10712310 (DRAIN HOSE 4119), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "I found same issue with this unit before when control not sending v to compressor when I arrive did not hear compressor running when I tap on control start up compressor I had to replace the board before found temp rising cause compressor not running check start device all good replacing board from truck stock ,opt test ok compressor started and start to feel cool coming in .; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock"
Gabriel P.
DRYER MAYTAG MEDB765FW0 Temp on dryer was 151 and rising customer said when he uses time dry it dry all his clothes but when he uses auto cycle the number will say 40 minutes then it will go up 10 minutes explain him why ..found no issue on dryer no error code either opt test ok
Corina B.
WASHER WHIRLPOOL WFW70HEBW1 "CC that the unit does not turn on. Ran diag F3e1 PRESSURE SYSTEM ERROR F5e2 DOOR LOCK ERROR. Check pressure hose clear. Check the dc has 5dcv. Will need a new pressure sensor. Checked the latch out of range. Will need a new latch. Started a cycle and unit went blank did not start. Checked the power to the cord has 120 v and going to the control 120v. Will need a new control, sensor and latch. Office order the parts. ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10635843 (cntrl-elec)"
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Took out drain pump didn’t found nothing clog,drain pump working but not been able to drain the water pull drain hose and found kink corrected,opt test ok"
Jason N.
WASHER MAYTAG MVWB835DW1 "Cc same issue as last time, long fillRan diagnostics found codes f0e3 for overload, f3e2 for water inlet temp fault, and f8e1 for long fill. Tested water temp in both hot and cold, good, tested thermistor resistance, no good at 0, thermistor shorted. Unit needs inlet valve assembly.; ordrng 1 W11165546 (VALVE ASSY7988)"
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed listed parts. Ran diagnostics for ice maker fill and dispenser fill.Ice maker fill good, power to valve verified, water dispense no good.Checked continuity at J 1 connect on control board, no good.Checked continuity at dispense micro switch, no good.Unit need dispense switch pad.; ordrng 1 W10853387 (pad)"
Corina B.
DRYER WHIRLPOOL WGD95HEXW0 CC that there is squealing. Found the idler pulley is squealing. Replaced the dryer repair kit from t/s. Optest ok. Cleaned out the inside of cabinet ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock
Corina B.
WASHER AMANA NTW4516FW3 "CC that it does not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Found the cold water is leaking when on and the sink drain is clogged. Will need a plumber to fix the shut off valve the sinks drain. Ran a rinse and spin. Optest ok."
Corina B.
DISHWASHER WHIRLPOOL WDF560SAFM1 CC that the pipes were frozen and no water going into the machine after pipes unthawed. Turned dishwasher on drained and filled. Unit working as designed. Optest ok.
Arthur V.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Needs filter cover. Hold down clip broken ; ordrng 1 WP67006331 (cover-filt)
Arthur V.
REFRIGERATOR MAYTAG MBR1953YES0 Found unit not defrosting. Heater and bi metal checks good. Needs control bd ( truck stock part do not charge shipping) talked to HB on truck stock part ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Arthur V.
RANGE WHIRLPOOL WFE770H0FZ2 "Found burnt terminal block and damaged wires Unit needs terminal block,main harness,and nuts for terminal block. ; ordrng 1 W11134661 (HARNESS MAIN ) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Jason N.
RANGE WHIRLPOOL WFE505W0HZ1 "Installed plug, ran test bake to 350 degrees. Let preheat and cycle for 20 minutes. Read temp in cavity, 330 degrees. Set bake offset to +15. Let unit regulate and restest temp after 15, read temp at 360 degrees. Op test good"
Arthur V.
WASHER WHIRLPOOL MVWB835DW4 Found unit water valve faulty and needs replaced. ; ordrng 1 W11165546 (VALVE)
Jason N.
WASHER GE GHWN4250D0WW "Cc noisy during washing/spinningRan wash and spin, unloaded, could not duplicate noiseRan wash and spin loaded with cloths, again could not duplicate any abnormal noise Op test good"
Corey L.
WASHER MAYTAG MVWC300BW0 "Customer complaint washer stops at spin sometimes, ran diagnostics found f7e1 basket speed fault and f7e5 shifter fault, shifter failed, replaced actuator with ts part, calibrated, op test good; used 1 WPW10006355 (ACTUATOR) from stock"
Jason N.
DRYER WHIRLPOOL WGD6400SW0 "Cc no heatChecked ignitor amp draw, reading 0Checked all thermals, found open thermal fuseReplaced using truck stockRetested, good heat, op test good; used 1 WP3392519 (THERMAL FUSE) from stock"
Arthur V.
WASHER WHIRLPOOL WFW8640BW0 Upon arrival found unit with one rubber backed rug. Getting 4 error codes f8e1 no water detected. F5e2 door lock error. F8e0 steam valve. F8e3 overflow. Cleared codes and ran a test cycle. Unit tested good and passed all tests. Ran a quick wash cycle and unit filled to a proper water level and started to wash. Unit op test good. Could not duplicate the issue.
David R.
WASHER MAYTAG MVWX655DW0 "Cc sometimes complete a cycle, other times will not. F7E1 basket speed fault, F0E5 off balance. Tub ring is cracked and coming apart. Washplate stripped. When going into spin mode basket will start up and then stop by it’s self, cannot determine speed of basket. Basket able to rotate freely, belt checks fine. Ordering control, motor, cap, washplate and tub ring.; ordrng 1 W10625696 (cntrl-elec) and 1 W10849477 (ring-tub) and 1 W10902814 (washplate) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR )"
Arthur V.
WASHER WHIRLPOOL MVWX655DW0 Found hub worn. Needs hub and washplate. Customer does not want repaired.
Paul P.
WASHER MAYTAG MVWX655DW1 Installed suspension in washer. Washer now working properly.
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Freezer temp at 55*. Took off F Evap cover, no frost pattern but ball of ice on line. Looked at FF Evap and has new style coded Evap. Talk to BJ and said order dryer filter.******* Will need Sealed system tech; ordrng 2 WPW10143759 (dryer)s"
Paul P.
DISHWASHER WHIRLPOOL WDF520PADB7 "Installed pump assembly and control. Ran test, wash and drain cycles, dishwasher is working properly. Set down mitigation mat."
David R.
DISHWASHER WHIRLPOOL KUDC10FXSS6 "Cc dispenser not opening, drain motor has been staying on intermittently when dishes are done, dishes intermittently washes or not. Ran normal cycle a couple times, pump motor making noise before starting up, dispenser opened and other times did not. Ordering control, sump assembly, drain pump and dispenser.; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10304408 (dispenser) and 1 WPW10348269 (drain pump) and 1 WPW10780877 (pump&motor)"
David R.
DISHWASHER MAYTAG MDB7749SBM1 "UI acting intermittently. Service pointer.Called Techline KurtChecked UI ribbon, has silver migration of brown marks on it.S-code for part. S25462; ordrng 1 W10811169 (panel-cntl)"
Paul P.
WASHER AMANA NTW4516FW1 "Tested washer, found lid lock not engaging. Did test on lid lock, not operating. Replaced lid lock from truck stock. Washer calibrated and tested, all ops tests good. Did not set down mitigation mat, washer is in basement near floor drain.; used 1 W10838613 (LATCH) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Found fan blade off balance and collecting frost. Corrected evaporator fan blade. All tested ok.
David R.
WASHER WHIRLPOOL MVWX700XW1 "Basket speed fault error code. Tried to turn basket, locked up. Took off tub ring, checked and found nothing binding up basket. Needs gearcase and hub.******* do not order parts; ordrng 1 W10324651 (hub 36.60) and 1 W11132267 (gearcase 269.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Replaced defrost heater, defrost thermostat, and bottom ice maker. All tested ok."
Macaulay G.
REFRIGERATOR WHIRLPOOL WZF34X16DW04 Replaced control. Compressor is running and unit is cooling. All tested ok.
Arthur V.
RANGE JENN-AIR JDR8895AAS "Found bake element open and needs replaced. ; ordrng 1 WP7406P428-60 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced left FF door. Tested. Op test ok.
David R.
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc water leaking everywhere. Took off bottom cover. Check to make sure everything was tight and not loose. Checked under sink to make sure drain hose wasn’t plugged up. Checked door seal. Leveled out feet. Ran cycle, nothing leaking. Op test ok."
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not working, found pop through entitlement, confirmed unit does nothing, led on cntrl is off, unplugged the unit power is good, found if the j12 shifter connection at control is removed from the board and you plug in power led is on, ran diagnostics found f3e1 pressure system fault, customer has drain hose from unit hanging using the bracket then tightly connects to another hose that runs to the floor drain, advised drain hose needs an air gap, replaced actuator with ts, op test no good, found same thing occurred when removing new shifter from the board, checked wire harness for continuity, good, unit needs new control; ordrng 1 W11116590 (CNTRL), used 1 W10913953 (ACTUATOR) from stock"
David R.
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived. Placed cup of water in unit. Turned on. Was hot after 1 min. Tried several times and same result. Op test ok.
Macaulay G.
DISHWASHER MAYTAG MDB8969SDE0 Start button is sticking on user interface. Button is sticking due to food or foreign material build up. Office to order interface. Will call to reschedule when part comes in.; ordrng 1 W11230938 (user interface )
David R.
DRYER WHIRLPOOL GEW9868KL1 Replaced element. Tested out. Heat cycled on. Op test ok.
Corey L.
WASHER MAYTAG MVWC565FW1 "Replaced control, calibrated, op test good, took core for return"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Unit is no registering proper temperature. Office to order thermistor with harness.; ordrng 1 W10884720 (harns-wire)
Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer complaint food is freezing in refrigerator section, temps were 35 ff and -5 frz, settings were set to coldest(6 bars) for ff, set at 4, recommended is 3, both sections have few items, advised to add a gallon or two of water to hold load to better regulate temperatures, customer showed their user guide shows 6 bars is the warmest setting, took pic of customers User Manuel, verified UM on SM shows the opposite and instructed customer so"
Corey L.
RANGE JENN-AIR JGD8430ADB "Customer complaint ignitor on back left not working, confirmed getting no spark, removed burner head found electrical tape holding ignitor to harness deteriorating preventing contact, removed tape, tightened clip on harness to fit ignitor more snug, reinstalled burner head, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint dishwasher did not fill with water, found pop through entitlement, started wash cycle unit filled and advanced to wash, repeated, harness is good, unable to duplicate the problem, unit is operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed parts listed, op test good"
Corina B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the units handle is loose. Tighten the handle. Optest ok.
Corina B.
DRYER ESTATE EED4400WQ1 CCthat the unit will start for a couple minutes then turns off. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Started unit let it run for 30 minutes. Did not shut off. Can not duplicate the problem.
Arthur V.
DRYER CROSLEY CED126SDW0 Found vibrating noise coming from unit. Not a metal on metal clunking sound. This is a normal operating noise. Popped top everything is in order. Unit op test good
Brian M.
DRYER MAYTAG MGDX655DW2 Cc: will not shut off at end of cyclesFound timer to be malfunctioningWill not shut unit offNeeds new timer; ordrng 1 WPW10642928 (timer)
Macaulay G.
DISHWASHER FRIGIDAIRE FGID2466QF5A "Replaced heater, spray arm, and support. All tested ok."
Macaulay G.
DRYER MAYTAG MEDE300VW0 Unit not heating. Found heating element open. Replaced element from truck stock. All tested ok.; used 1 WP8544771 (ELEMENT) from stock
Macaulay G.
REFRIGERATOR WHIRLPOOL MFI2570FEZ02 Found no issues with unit. All tested ok.
Brian M.
WASHER MAYTAG MVWC400VW1 "Cc of noise Found noise coming from gearcase Spoke With BJ and he advised on parts needed Also need to have Sr tech scheduled if this gets approved Needs gearcase, coupling, brake and drive , and clutch ; ordrng 1 285852A (coupling,motor) and 1 W10140307 (gearcase) and 1 W10820043 (brake & drive tube) and 1 WP8299642 (clutch)"
Macaulay G.
RANGE HOOD WHIRLPOOL UXT4230ADS2 Replaced fan motor. All tested ok.
Jason N.
RANGE FRIGIDAIRE LGGF3042KFT "Cc oven not performing wellCustomer said not cooking well anymoreChecked flame on bake burner, some flame lifting occurringAdjusted air shutter for less air in, rechecked flame. Flame still blue but tighter to burner. Tested bake to 350 degrees, read 355 degrees, op test good."
Brian M.
DRYER MAYTAG MEDX655DW1 "Cc of unit making scraping noise Found rollers not spinning freely And idler a little worn Replaced using truck Ran test cycle OP TEST OK ; used 1 4392065 (BELT ROLLER KIT ), and 1 WP691366 (PULLEY DRIVE) from stock"
Brian M.
WASHER MAYTAG MVWC565FW1 Cc of unit not working properly Found water valve staying open during wash cycles Replaced water valve Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Corey L.
WASHER MAYTAG MVWC360AW0 "Called wpl techline before arrival, spoke with Butch, explained previous work, he said there has got to be some kind of interference with the power to have customer make sure its on a dedicated outlet, called customer to have him try unit with an extension cord to another outlet and reschedule for tomorrow in case this does not work, customer did not agree with theory this because it’s been on the same outlet for years, customer said he will try unit on a different outlet ; schdld next appmnt for 2/6 WED !"
Brian M.
DRYER MAYTAG MGDC300XW1 "Cc of drying taking to long Found vent super long and in a S shape Ran unit, unit is getting proper heat temps OP TEST OK"
Brian M.
REFRIGERATOR WHIRLPOOL KSRV22FVMS00 Installed ptc relayChecked evap frost returned OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
RANGE MAYTAG MGR8775AS0 "Cc that now broiler is not working Found dsi getting proper voltage Swapped leads for bake and broil Broil igniter is functioning Needs DSI board Customer will be calling in to discuss this,"
Dan H.
DISHWASHER JENN-AIR JDB1250AWS "Installed new drain hose, op test good"
Brian M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Cc of no ice Ice maker rotating but not calling for water Replaced using truck stock Ran cycle OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY8239) from stock
Jeff M.
REFRIGERATOR GE TFX20JRXAWH "The ICEMAKER failed and the drain in the rear of the freezer is frozen. EST only; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
DISHWASHER WHIRLPOOL KDTM404ESS1 "Installed listed control, ran diagnostic cycle.All functions passed, no codes, op test goodChecked water temp in, good at 117 degrees, also suggested changing detergent type and running hot water before starting unit."
Jason N.
WASHER WHIRLPOOL MVWC565FW1 "Cc making grinding noise all times during cycleRan diagnostic cycle, all functions passedRan agitate and spin manually, no abnormal sounds presentOp test good"
Corina B.
WASHER MAYTAG MVWC425BW0 "CC that the unit is not spinning. Ran diag F7E1 – BASKET SPEED FAULT, F7E7 – MOTOR UNABLE TO REACH TARGET RPM, F5E3 – LID UNLOCK FAULT, found the belt off of the pulley. Reattached the pulley. Ran a spin and found the bearings are worn. Will need a new gear case and cover. Office to order parts. ; ordrng 1 W11035747 (gearcase) and 1 WPW10550173 (cover pulley)"
Corina B.
WASHER WHIRLPOOL MHW3505FW1 "CC that the door is locked and there is a buzzing noise. Drain pump is running when unit is plugged in. F3e1 pressure switch. Checked the pressure hose, clear. Plugged unit back in and drain pump turned off. Will need a new pressure switch. Office to order part. Advised cust if this does not correct the problem could possibly the control. ; ordrng 1 WPW10448876 (switch-wl 5327), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DISHWASHER GE CDT835SSJ0SS "Found bottom silverware drawer conduit had come off. Re installed silverware conduit and bellow, made sure seated in to pump assembly. Set down mitigation mat."
Jeff M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found fill tube heater for freezer ice maker disconnected. Adjusted retainer clip and plugged back in. Advised 24-48hrs for ice production to resume.
Jeff M.
REFRIGERATOR WHIRLPOOL WRS315SDHT01 The units humming sound is normal op tested good
Gabriel P.
WASHER WHIRLPOOL WTW8000DW0 "F5e3 latch fault when trying to go to diagnostics it won’t let me it turns back on by it self and show and f5e3 giving customer and estimate on latch customer will install parts he paid for part ,shipping ,and service call ; ordrng 1 W10810403 (lid lock assy 93.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DRYER AMANA NED4655EW The units outer vent was most likely plugged. Unit tested good
Jeff M.
RANGE WHIRLPOOL WFG525S0HV1 Installed new part unit op tested good
Dan H.
WASHER MAYTAG MHWE201YW00 "Customer complaint of f9e1 error code, ran diagnostics found f9e1(long drain) error code, found drain hose and filter basket clogged, cleared, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 When closing door the rails are ruff try to close also found door warped around gasket which not sealing properly ordering door and rails; ordrng 1 LW10858419 (dor-fip) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Gabriel P.
RANGE KENMORE 3627391594 "Ignitor getting voltage but not lighting up giving customer estimate he will think about repair his going to talk to his wife about,he paid for service call but hes thinking buying a new one told if he the side to fix contact our office"
Gabriel P.
DISHWASHER FRIGIDAIRE LGID2475QF0A Use chop vac to clear out all water from inside dishwasher then started draining found weird functioning on ui but is correct found something inside drain hose may be clog from drain
Dan H.
WASHER WHIRLPOOL WFW86HEBC0 "Customer complaint of water build up in boot, found cat hair blocking drain ports, removed, water drained, op test good"
Gabriel P.
WASHER WHIRLPOOL MVWC425BW0 "Found error code f2e1 stuck key,delete code ran calibration pass ran auto test pass it just need it to be recalibrate I also reboot computer,opt test ok"
Dan H.
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
Dan H.
DRYER WHIRLPOOL MEDX6STBW1 "Customer complaint of loud noise, confirmed, found a piece of a lighter in felt slide, removed, op test good"
Dan H.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor started, unit is operating as designed"
Jeff M.
REFRIGERATOR GE GTE18LMHBRES "Found evap fan loud. Needs fan replaced. ; ordrng 1 WR60X23584 (FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER WHIRLPOOL WED70HEBW0 "Customer complaint that unit is not heating, started normal dry cycle, unit is heating, good air flow outside, unable to duplicate the problem , unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint is not filling with water, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
Dan H.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer complaint that unit is not cleaning dishes, started normal wash cycle,unit filled wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11087376 (pump&motor)"
Jeff M.
REFRIGERATOR MAYTAG MFI2269VEW5 The unit was on the temps where good. Compressor was normal good heat transfer. Unit op tested good
Dan H.
WASHER MAYTAG MVWB300WQ1 "Customer complaint that unit is leaking water and of loud banging noise, started normal wash cycle, no leaks found, ran diagnostics no error codes found, unit completed test cycle, no loud noises or leaking observed, unit is operating as designed"
Dan H.
WASHER MAYTAG MVWB765FW0 "Installed new gearcase, op test good"
Jeff M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 The unit had a 7-1 reset the control op tested failed the unit is hooked to cold water. Cust needs a Plummer
Jeff M.
DISHWASHER MAYTAG MDB5601AWS Ran the unit tightened the water line op tested good
Jeff M.
DISHWASHER WHIRLPOOL WDF550SAHS Reinstalled the wheel op tested good
Jeff M.
WASHER WHIRLPOOL WFW87HEDW1 The unit had frozen pipes. The unit tested good
Jeff M.
DRYER WHIRLPOOL MEDB835DW4 The ui touch panel isn’t working correctly 100% of the time needs replaced ; ordrng 1 W11158457 (UI )
Jeff M.
WASHER WHIRLPOOL WTW8500BW0 Bearings failed tub needs replaced stator rotor bearings tub ; ordrng 1 W10549509 (basket)
Corina B.
WASHER MAYTAG MVWB835DW1 "CC that the unit is leaking. Ran diag no codes. Ran a manual test for the cold and hot valve, good. Checked the drain hose, good. Checked the tub ring, good. Can not duplicate the water leak. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL ARS2667AC "CC that the unit is not cooling. Checked the the fans, good. Checked the evap. No frost pattern. Will need a new evap. Evap is no longer available"
Corina B.
WASHER ROPER RTW4516FW1 "CC that it does not fill or rinse. Ran diag F5E2 – LID LOCK FAULT, checked the latch 1-2 100 ohms. 2-3 open and lid open 1-2 0 ohms. Will need a new control and latch. Called SM to order parts; ordrng 1 W10838613 (lid lock assembly) and 1 W11124712 (CONTROL )"
Jeff M.
WASHER WHIRLPOOL WTW8040DW4 The unit has a f0e4 thermister failed which is causing a miss communication error the unit needs main control ui and water valve ; ordrng 1 W11125152 (UI) and 1 W11173597 (FILL VALVE ) and 1 W11182868 (MAIN CONTROL )
Corina B.
REFRIGERATOR GE GTE18GTHBRBB Replaced the fill tube. Office will need to refund cust 1.39. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
DISHWASHER WHIRLPOOL MDB8959SFZ4 CC that the unit is leaking. Found the water valve broke off. The floors to the unit are warped and the basement ceiling and walls were wet. Took pic. Will need a new valve. Called SM to order part ; ordrng 1 WPW10327249 (water intake valve)
Corina B.
REFRIGERATOR WHIRLPOOL ED2FHAXSB04 CC that the unit is leaking. Found the filter is leaking. There is a crack at the top of the filter head. Will need a new filter. Optest ok
Corina B.
WASHER MAYTAG MTW5740TQ0 CC that the washer stopped in mid cycle and shakes in a spin. Found the lid lock is loose and a spring is broken. Office to order parts; ordrng 3 WP63907 (spring 446)s and 1 WP8318084 (switch-lid 3065)
Paul P.
WASHER ROPER RTW4640YQ1 "Found washer in control lockout. Unplugged washer to reset, plugged back in and tested for trouble codes, found one fault, F1E1, main control fault. Made sure all connectors seated correctly. Ran calibration and automatic test cycles. Washer now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Corina B.
DISHWASHER KITCHENAID KDPE234GPS0 "CC that the dishwasher come out with a film and does not wash. Ran diag no codes. Wash motor is running. Checked spray arms, clogged. Will need new spray arms. Office to order parts. Cust can install parts; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (arm-spray)"
Paul P.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Installed new right hand refrigerator door, treated seal. Refrigerator door now operating properly."
Paul P.
WASHER MAYTAG MVWB835DW3 "Tested washer, found F8E1, long fill and F7E0, power loss. Control did not respond to first automatic test. Checked connections between control and user interface, made sure all proper ac and dc voltages present. Now able to reset codes and run automatic tests, washer now working properly on fill, agitate, spin and drain tests. Set down mitigation mat."
Corina B.
DISHWASHER MAYTAG MDB4949SDM2 "CC that the unit is leaking from the water valve. Found the valve is cracked. Will need a new water valve. Office to or part; ordrng 1 WPW10327249 (water intake valve 5851), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDT720PADM2 Cc: unit would not power onFound wire connector melted and shorting to groundReplaced wire nutOP TEST OK
Brian M.
DRYER ROPER RGD4516FW0 Cc: unit will not shut off and intermittently creating heatFound timer to malfunctioningNeeds new timer; ordrng 1 W10857611 (timer)
Paul P.
WASHER MAYTAG MVWC565FW1 "Inspected washer. Incoming power is proper at 120 volts. HV wiring connected properly at washer, no LED indicator, office to order control.; ordrng 1 W11162438 (CONTROL)"
Paul P.
MICROWAVE JENN-AIR JMC3415ES01 "Part has not arrived yet, rescheduled for tomorrow.; schdld next appmnt for 2/5 TUE 1-4"
Arthur V.
DRYER WHIRLPOOL WED4815EW1 Replaced outer door skin and handle. Unit op test good
Arthur V.
FREEZER FRIGIDAIRE LFFH21F7HWJ Replaced parts listed. Op test good.
Macaulay G.
DISHWASHER WHIRLPOOL WDF520PADM6 Not getting soap completely out of dispenser. Found that water was draining part way through. This was causing not enough water pressure to get all soap out of dispenser. Corrected draining issue. All tested ok.
Arthur V.
DISHWASHER KENMORE 665.12773K311 Replaced main control. At this time wash motor operating properly. Op trest good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Macaulay G.
DRYER GE DBXR463ED2WW Replaced front bearing and all bearing glides. All tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit not getting cold. Found start device was unplugged. Corrected start device. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW5000DW1 Unit was blinking sensing. Found washer off balance and not moving from sensing. Leveled washer and cleared errors. Ran calibration cycle. All tested ok.
David R.
RANGE FRIGIDAIRE FGEF3030PFB "Replaced both elements, temp probe, timer. Did a temps test. Set at 350* Reading high. Had to adjust temp down -35*. Op test okReplaced everything per tech line. Replaced all components that can cause any temp problems. Any other questions customer to call customer service."
Macaulay G.
WASHER MAYTAG MVWC200BW1 "Unit is going off balance when going into spin cycle even when clothes are evenly distributed. Suspension system is very loose, enabling it to go off balance easily. Office to order suspension kit.; ordrng 1 W10780045 (suspension)"
Macaulay G.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Unit is pulling air and freezing fill line. Office to order compound, gaskets, and air handling kit.; ordrng 2 242146002 (gaskets)s and 1 5303918784 (air handler housin) and 1 5305877995 (compound)"
Macaulay G.
RANGE WHIRLPOOL WFG550S0HZ1 Door has not arrived. Customer will call us when part comes in to reschedule.; saved tckt
Brian M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed wire harnessRan test cycle OP TEST OK
Brian M.
RANGE MAYTAG MER6875AAB Installed oven sensor probsRan test bake to 350 upperRan test bake to 350 lowerOP TEST OK
Brian M.
DRYER MAYTAG MEDB765FW0 Cc: buttons getting stuck in doorFound door design to have small gap catching buttonsTightened the screws for glass to bring glass closer to frame OP TEST OK
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced ice maker and interface. Found that interface is not need. Several wires are damaged or cut at wire harness on bottom of freezer door. Please send me a return label for the interface and cancel core. Office to order freezer door.; ordrng 1 LW11037733 (ss frz door )
Brian M.
DISHWASHER KITCHENAID KDTE334GPS0 Cc: not cleaning dishes properly Found both lower and upper arm cloggedCleaned out both of debris Ran test cycleOP TEST OK
Brian M.
REFRIGERATOR GE PSS26MSRCSS Cc: ice dispenser would not workFound no power going to ice makerFound corrosion on wires running to ice maker under freezer doorSpliced and soldered connections used heat shrinkOP TEST OK
Arthur V.
DRYER MAYTAG MEDB765FW0 Customer complaint pf error code. This is normal when you first plug it in. Tested for 30 min. Unit op test good.
Gabriel P.
WASHER WHIRLPOOL WTW8500DC5 "Replace suspension,opt test ok"
Gabriel P.
DISHWASHER KITCHENAID KDPE234GPS0 Found no issues with panel what lowes was referring was the low cover underneath but is all corrected the frame was bended a little I straighten and put cover back up opt test ok taking new panel in case of return
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Found fridge on garage customer said it started working today explain him that fridge will not work properly when is too cold outside also contact senior tech bj to explain customer better
Arthur V.
DRYER FRIGIDAIRE FASG7073LW0 "Found wrong limiter ordered. Needs exhaust limit please order from v+v. ; ordrng 1 134711401 (limiter), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DBL WALL OVEN WHIRLPOOL WOD97ES0ES02 "Mother bought a control board but did not put cause is not part of issue customer was having ,i by pass fuse and user interface turn on but will not let me go to bake cause error codes shows stuck key on user interface she needs fuse and control panel she will get the part from her mom since she works at whirlpool but she also said she’s thinking about getting a new one customer don’t want to repair paid service"
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Installed listed ice makerRan manual cycle test, harvest and water fill goodOp test good"
Jason N.
WASHER WHIRLPOOL MVWB850WQ0 "Installed sensor, ran diagnostics auto mode, ran with no codes Op test good"
Jason N.
DISHWASHER KITCHENAID KUDS30IXBT8 "Installed listed partsOp test ok, also leveled unit to customers satifaction"
Gabriel P.
RANGE KITCHENAID KDRS467VSS04 "Harness did not arrive,rescheduling for Wednesday customer wants last call of the day ; schdld next appmnt for 2/6 WED 2-5"
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not draining Customer showed popCustomer stated unit started draining and working on its own yesterdayRan diagnostic cycle, and normal wash cycle, all functions passedOp test good"
Paul P.
WASHER AMANA NTW4516FW2 "Installed control, ran calibration and automatic tests, washer is now working properly. Did not set down mitigation mat, washer is in basement near floor drain. Technician took core for return."
David R.
WASHER WHIRLPOOL WTW5700AC0 Replaced control. Calibrated. Tested. Op test ok.
Jason N.
WASHER GE GTWN4250D1WS "Cc noisyRan wash test cycle, bad bearing noise when in spinUnit needs tub bearing and tub seal.; ordrng 1 WH02X10383 (seal tub) and 1 WH2X1194 (SCREW) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1198 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH43X10034 (agitator asm)"
David R.
DISHWASHER WHIRLPOOL GU2400XTPS7 Dispenser latch broken. Upper adjuster wheels coming apart causing rack to fall. Ordering dispenser and adjusters.; ordrng 4 W11157083 (ADJUSTED WHEELS UPPER)s and 1 WPW10224428 (dispenser)
Paul P.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Installed control w10807388. Ran tests on fascia heater, now working properly. Ice/water not being used, did not set down mitigation mat. Technician took core for return."
David R.
DRYER MAYTAG MGD9700SQ0 Replaced belt and pulley. Op test ok.
David R.
REFRIGERATOR MAYTAG MRT311FFFM00 Replaced door. Found long scratch on front door. Ordering door.*****Stainless Steel; ordrng 1 LW10642758 (DOOR)
David R.
DRYER MAYTAG MEDC465HW0 "Called customer to confirm. Said they didn’t know we were coming today, today does not work. Rescheduled for Friday 2/8/19.*****Try for first call of the day.; schdld next appmnt for 2/8 FRI 8-11"
Arthur V.
WASHER CROSLEY CAW35114GW1 Customer was washing a single blanket and unit quit draining. Upon arrival i put unit in drain and spin and it did. Ran diagnostics getting a f9e1 error (long drain ). Cleared error and cycled on quick wash cycle. Unit filled and started to wash. Canceled and unit drained completely. Cleared error code and ran a deep water wash. After unit filled. Cancelled and unit drained completely. Could not duplicate issue. Unit drained two tubs of water without issue.
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADB7 Replaced water valve No leaks. Tested Unit. Unit op test good Left leak mat
David R.
WASHER WHIRLPOOL WTW7040DW0 "F7E8, F6E2. Sometimes spinning out, sometimes not. Squeaky noise coming from drive system in agitation. Checked stator, motor. Fine. Will need gearcase and control.******* Do Not Order.; ordrng 1 W10811956 (drum assy 262.35) and 1 W10812423 (cntrl-elec 156.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
RANGE DUEL FUEL KITCHENAID KDRP707RSS01 "Installed listed partRan bake test to 300 degrees, reached 300 degrees, waiting 10 minOp test good"
Dan H.
RANGE MAYTAG MGR8775AS0 "Installed new ignitor , op test good"
Corina B.
REFRIGERATOR KITCHENAID KFIS20XVMS6 "CC that the unit is not cooling. Found the fans, compressor are not running. Will need a new ui and main control. The ui is no longer available."
Jason N.
RANGE AMANA AER6303MFS1 "Cc oven or heating and error code f6e1Ran diagnostics and found f6e1 for oven over temp errorRan test bake to 350, op test good.Checked oven temp sensor via diagnostics, reading good at 350 degreesChecked oven temp sensor resistance, checked good at tempCould not duplicate errorOp test good"
Arthur V.
WASHER WHIRLPOOL WTW4816FW2 Ran diagnostics. No errors. Pushed start button unit started. Unit filled and agitated. Ran a re calibration cycle. Unit passed. Could not duplicate issue. Unit op test good .
David R.
WASHER WHIRLPOOL WFW8640BW0 Replaced drain pump and sensor. Tested out. Normal and drain cycle. Op test ok.
Brian M.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Cc of unit not working properly Found unit in garage Garage temp is around 39-41 degrees Freezer temp 00.7 degrees and fridge section temp at 36.7 At this time unit is functioning properly Advised that out side temps effect unit operations
Gabriel P.
OTR MICROWAVE FRIGIDAIRE FGMV154CLFA Call Russ told me that everytime you order switches I have to order switch holder for this microwave also there was few parts he wants me to order for this issue was door hooks and a new monitor switch cause it test continuity when open and close door customer will not want to proceed with repair they ask if they could get the labor money back so they can use it for new one
Macaulay G.
DISHWASHER WHIRLPOOL WDF320PADB2 Unit is stopping intermittent in cycles. Office to order control.; ordrng 1 W11025829 (cntrl-elec)
Brian M.
WARMER DRAWER ELECTROLUX EW30WD55GS3 Installed customer supplied control board Unit is now turning on but front display is not showing all the numbers Needs Ui control Assembly Board is not available Customer will look into it
Jason N.
RANGE KENMORE 790.9240202 "Installed listed control boardVerified power to element, ran test bake to 350 degreesOp testbok"
Gabriel P.
DISHWASHER GE GDT695SGJ0WW "Found drain pump laying on the ground and it was making noise when it was vibrating on wood floors notice there was a hook that holds the drain pump put it back in place ran drain cycle noise stop,the drain pump just need it to be lift up from the ground also customer said there was a squeak noise did not here it ask the to record it if it happens"
Gabriel P.
WASHER MAYTAG MVWC565FW1 "Replace control and took core home for return,ran calibration and auto test opt test ok"
Gabriel P.
WASHER WHIRLPOOL MVWB835DC4 "Replace latch and lid ran calibration and auto test,opt test ok"
Corina B.
REFRIGERATOR MAYTAG M1TXEMMWW00 "CC that the ff is not keeping temp and the ice maker is not making ice. Found the connection to the heater was coming undone. Reconnected the wires. Checked the bi metal, good. Checked the heater good. Put it in a defrost cycled. ice maker vibrates as it cycled and the water valve has 120 v with no water to ice maker. Temp to the ff is at the coldest setting. Will need a new ice maker, valve and the thermostat. Customer does not want to repair"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replace icemaker ran fill test 56 and icemaker harvest test 57 opt test ok
Corina B.
WASHER MAYTAG MVWC416FW0 CC that the unit is leaking. Found the hot valve has a crack in it. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE) from stock
Corina B.
DISHWASHER MAYTAG MDB8989SHZ0 "Cust showed pop, sent pic. CC that the gasket to the dispenser fell off. Found the gasket is off of the dispenser. Replaced the dispenser from t/s. Open ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Corina B.
RANGE WHIRLPOOL WFE550S0HZ1 CC that the metal plate for on the stove is the wrong one. No metal racks for on the top of the unit. Checked the baking racks they are correct. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the top rack does not stay in. Found the top clip is not in. Re installed the clip. Dishwasher is leaking forward, advised cust to raise the dishwasher up. Optest ok."
Jason N.
WASHER MAYTAG MVWB835DW0 "Installed listed parts, op test no goodUnit has f3e2 code for UI mismatch Installed previous UI console. Ran auto test and calibrationOp test good"
Jason N.
DISHWASHER MAYTAG MDB4949SDZ0 "Installed listed partsRan auto test, all functions passed, no codesAdvised customer first cycle may last longer due to calibrationOp test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Cc seems to not coolUnit plugged in for 48 hours, Unit temps set at 3 on both ff and freezer.Read temp in ff, 38 degreesRead temp in freezer, -2 degrees. Op test good"
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBWH00 Please review DH pvr
Brian M.
DISHWASHER MAYTAG MDB8959SFZ4 Cc of no water entering Disconnected water line to dishwasher Opened water No water from house to unitNeed plumber
Brian M.
WASHER GE GTW460ASJWW Installed new lid lock and strikeOP TEST OK
Brian M.
WASHER WHIRLPOOL WFW7590FW0 Cc of unit still just trying to drain Removed and made sure drain was completely free of water Ran auto test OP TEST OK Ran normal cycle with load for 15At this time unit is functioning as design
Gabriel P.
MICROWAVE KITCHENAID KMBS104ESS02 Replace UI and notice it didn’t came with digital control call Shawn and bj ask me to order the main digital control customer has warranty on parts for 60 months; ordrng 1 W10891907 (cntrl-elec)
Brian M.
WASHER MAYTAG MHW5500FW1 Cc of unit just pumping Fount unit to haven error F3E1 water level sensor Followed Test #7 on page 17 Found no issue with pressure sensor / water sensor Ran auto test OP TEST OK Ran rapid wash unit filled and stop when it was supposed to and drained and stopped with no issueOP TEST OK
Dan H.
DISHWASHER MAYTAG MDB6769PAB0 "Installed new user interface , op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new control and thermistors, op test good"
Corina B.
WASHER WHIRLPOOL WTW6600SB0 "Replaced the suspension rods. Optest ng. When starting a rinse and spin f1 comes up, Primary Control Failure. Will need a new control. Customer will contact office if he wants to finish the repair ; ordrng 1 WPW10189966 (cntrl-elec 25648), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER KITCHENAID KDFE104HWH0 "Customer complaint that unit is not cleaning, no rinse aid in unit, placed glasses upright in racks , started normal wash cycle, incoming water temperature at 74 degrees, glasses filled, advised customer to run hot water in sink before starting unit and to use rinse aid, unit is operating as designed"
Dan H.
WASHER MAYTAG MVWB765FW1 "Customer complaint that unit stops, ran diagnostics no error codes found, all components working, leveled unit, unit is operating as designed"
Dan H.
DRYER AMANA NED465EW1 "Customer complaint that unit is not heat and timer is not moving, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Paul P.
RANGE JENN-AIR JES1450DS0 "Installed utility drawer and bottom drawer rack, oven now operating properly."
Paul P.
WASHER WHIRLPOOL WFW72HEDW0 "Moved stack unit out, took dryer down to access top of washer to install control. Installed control, ran diagnostic and wash/rinse cycle, washer now working properly. Set down mitigation mat. Technician took core for return."
Macaulay G.
RANGE KITCHENAID KOCE500ESSO6 Tested unit. No errors or issues with the control. All tested and heated ok.
Macaulay G.
WASH/DRY STACK WHIRLPOOL WET4027HW0 All tested ok. Had over suds error. All tested ok.
Macaulay G.
WASHER MAYTAG MHW5500FW0 Replaced display assembly. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW8000DW5 Replaced hinges. All tested ok.
Macaulay G.
WALL OVEN JENN-AIR JJW3830WS00 Replaced user interface control. Heated ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Macaulay G.
REFRIGERATOR WHIRLPOOL FD5FHEXTL00 Advanced ice maker. All tested ok.
Brian M.
REFRIGERATOR WHIRLPOOL KSRV22FVMS00 "Cc of fridge not working Found compressor not running Hooked up compressor tester .compressor ran as it should Needs PTC relay and capacitor ; ordrng 1 WPW10197426 (start-dev6144) and 1 WPW10662129 (capacitor4774), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER FRIGIDAIRE FFBD2412SS0A "Water in unit when arrived. Shopped vac all water out and found debris in drain. Cleared out. Ran a couple times, all times drained with no problems. Op test ok."
David R.
REFRIGERATOR AMANA ARS2664BB Replaced Ice-maker. Watched it cycle through. Op test ok.