Service History 195 - Fred's Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Westlake, OH 44145

Angel

Job Details: 03/11/2022

"Cc that the wash pump is not starting unit is not washing. Tested and unit is not washing will need pump replaced. Replaced pump tested unit. Opt test ok. Unit will not need the spray arm, spray arm is fine."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/11/2022

Cc: oven intermittently not lightingFound error codes f6e0(oven ui lost communication). Harness checks good. Ui intermittently not allowing selections. Needs ui; ordrng 1 W11339755 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Westlake, OH 44145

Angel

Job Details: 03/11/2022

Replaced heater tested to make sure it did not leak. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, OH 44115

Manny

Job Details: 03/11/2022

"Recover refrigerant, replaced compressor, filter and Precooler tube, placed in a 29in vacuum and holding for 15 minutes, plugged in unit to charge and compressor is not starting, checked amp draw and compressor pulled 11amps compressor came damaged from factory, replaced compressor with the compressor for the last unit since maintenance guy said the last unit is in a vacant apartment, replaced compressor and placed in 29in vacuum and holding. charged with 5.3OZ of R134a pressure not holding found leak on discharge fix leak and recharge, good frost pattern on evap, unit is cooling, opt test ok; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Rocky River, OH 44116

Angel

Job Details: 03/11/2022

Replaced left hand hinge tested doors operation. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model TGS325EW0

Near Maple Heights, OH 44137

David R

Job Details: 03/11/2022

"Cc unit display turned black on its on and came back a couple hours later. As of now, all burners working, control and options working. Checked burners and control, all look good, on control no burn marks or any signs of shortage. In future if parts every needed. 3196514 control NLA, 3196466 Igniter harness NLA. As of today unit is working properly. SVC only. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44108

Corina B

Job Details: 03/11/2022

"CC that the clothes are coming out wet and not a lot of water going into the unit. Ran diag no codes. Ran a manual agitate and spin, good. Ran a calibration. Started a cycle on bulky items, filled correctly. Advised cust 6-8 bath towels equals a full load and 1 - 2 tablespoons of he detergent. Opt test ok o"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Berea, OH 44017

Gabriel P

Job Details: 03/11/2022

Customer complaint of left door not staying open explain is cause of washer but took one out and it stay open they will live with that

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HHAXVQ01

Near Brook Park, OH 44142

Marie V

Job Details: 03/11/2022

"Cc that the unit is leaking from the freezer side. Confirmed. Found evaporator was clogged. Cleared out and added water. Flows good, op test ok"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Cleveland, OH 44143

Joe O

Job Details: 03/11/2022

"Cc: stopping mid cycle, squeaking Customer stated clothes are dry but time is left on the cycle. Stated all lights stay on on ui but unit stops and has no cycle signal letting customer know its done. Found error codes f2e1(stuck key). Ran test cycle. Found estimated time is advancing. Unit shut off and cycle signal went off. Found rollers worn. Needs dryer repair kitDid not have dryer repair kit in stock. Have to order; ordrng 1 4392067 (dryer repair kit)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Independence, OH 44131

David R

Job Details: 03/11/2022

"Replaced bake ignitor. Tested, lighting every single time, good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/11/2022

"Customer complaint of left door not staying open explain that is cause of washer so took one out and seems to stay open,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 03/11/2022

2 washer where needed used from T/S. See AT PVR; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Wickliffe, OH 44092

Joe O

Job Details: 03/11/2022

Installed control. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Conneaut, OH 44030

Dan H

Job Details: 03/11/2022

"Customer complaint that unit is not spinning properly, found spin turned off , unit spins, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ02

Near Novelty, OH 44072

Jason N

Job Details: 03/11/2022

Cc unit filter installed wrongCustomer stated she accidental installed filter backwards and was stuck. Reinstalled filter correctly. Purged system of 1 gal of water. Op test good.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Amherst, OH 44001

Marie V

Job Details: 03/11/2022

"Replaced UI, tested uni. When shut down buzzer worked. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44119

Corina B

Job Details: 03/11/2022

"CC that the ice maker is not making ice. Confirmed, found the ice maker not cycling. Will need a new ice maker. Office to reschedule appointment ; ordrng 1 W11542654 (Ice maker)"

We serviced a

MAYTAG RANGE

Model MGR5875QDW

Near South Euclid, OH 44121

Corina B

Job Details: 03/11/2022

Replaced the glass. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Oberlin, OH 44074

David R

Job Details: 03/11/2022

"Replaced pump wash motor and overfill switch. Ran diagnostics good, set on normal cycle for customer to monitor and go from there. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Chardon, OH 44024

Joe O

Job Details: 03/11/2022

"Cc: oven not heating, electrical burning smellFound teminal block shorted out. Installed terminal block repair kit. Tested. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

GE RANGE

Model JGB660EEJ4ES

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/11/2022

Found a cooking mat cover hole on pan that could been the issue of why smelling gas cause it restrict heat air flow remove mat unit start to operate as design

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Willoughby, OH 44094

Joe O

Job Details: 03/10/2022

"Cc: dishwasher not installed correctlyCustomer stated home depot installed dishwasher and didnt install drain hose correctly. Left mounting brackets sticking out, and cut their grandchild. Found unit has install issues. Advised customer we do not deal with install. Advised customer he will have to have installer back out to adjust unit, re mount, hang drain hose. Needs new mounting brackets. Installer to install; ordrng 2 WP8269145 (brckt-mtg)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FTGXKQ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/10/2022

"Found valve leaking ordering customer will try to install himself if he cant handle it he will call us for install ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 03/10/2022

ordrng 1 5304500456 (Ui board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT183TDB3

Near Cleveland, OH 44110

Jason N

Job Details: 03/10/2022

Installed evaporator fan motor. Cleared ice from air passages. Good airflow down to ff section. Advised customer to allow several hours for ff section to return to desired temps. Op test good.

We serviced a

HOTPOINT WASHER

Model HTWP1400F1WW

Near Cleveland, OH 44108

Jason N

Job Details: 03/10/2022

"Cc unit stopped agitating and spinning Ran spin test, motor not driving basket. Checked power to motor, connector popped when checking power. Found neutral wire burnt in connector. Replaced terminal in connector. Reconnected wiring. Ran agitation and spin test. All functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, OH 44132

Joe O

Job Details: 03/10/2022

Installed harness and drain pump. Ran auto test. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lakewood, OH 44107

Manny

Job Details: 03/10/2022

Replaced adjusters opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Columbia Station, OH 44028

David R

Job Details: 03/10/2022

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hrs to cool to normal temps and 24-48 for ice bin to fill. ; used 1 W11506635 (Coupler) from stock"

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Parma, OH 44134

Gabriel P

Job Details: 03/10/2022

"Found gearcase leaking oil gave estimate customer will not fix ; ordrng 1 WH38X27335 (Gearcase) and 1 WH02X10363 (Nut), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW

Near Perry, OH 44081

Dan H

Job Details: 03/10/2022

"Customer complaint that unit only fills with a little bit of water, started normal wash cycle, unit filled to normal water level, unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV220AEWXAA01

Near Burton, OH 44021

Brian M

Job Details: 03/10/2022

Installed heater Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/10/2022

"Cc light wont shut off Found board relay stuck closed Needs control Office to schedule parts not in stock ; ordrng 1 W10881539 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDF520PGD6WW

Near Ravenna, OH 44266

Brian M

Job Details: 03/10/2022

Cc unit does not washing Found wash motor overheating and then shuts off Needs motor motor is NLA

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Perry, OH 44081

Dan H

Job Details: 03/10/2022

"Customer complaint that unit is not making ice, confirmed, found fill cup frozen solid, unit needs new valve; ordrng 1 W11043013 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/10/2022

Installed ui same issue Called whirlpool they are sending it for review

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, OH 44134

Gabriel P

Job Details: 03/10/2022

Found error code f5e2 latch failure delete error and reset control by unplugging unit and plugging it back on and unit started working as design advise to monitor paid svc

We serviced a

WHIRLPOOL RANGE

Model KICU509XBL00

Near Lorain, OH 44053

Angel

Job Details: 03/10/2022

Replaced module and programmed cooktop to its proper code. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44119

Corina B

Job Details: 03/10/2022

CC that the unit does not start. Confirmed. Found the door switch is broken. Replaced the door switch from t/s. Opt test ok. ; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Eastlake, OH 44095

Corina B

Job Details: 03/10/2022

"CC that the unit is not working. Confirmed. Ran diag F7E7 MOTOR UNABLE TO REACH TARGET RPM, F7E1 BASKET SPEED FAULT. Ran a manual spin spun for a second then stopped. Checked the lid lock open, replaced the lock from t/s. Ran a calibration. Opt test ok ; used 1 W10404050 (LATCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 03/10/2022

Model and serial number do not match. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Elyria, OH 44035

Marie V

Job Details: 03/10/2022

"Cc that the unit leaks after using clean washer with affresh . Ran diag, no error codes. Tilted unit found lost of rust on the floor. Unit needs new rotor , stator and bearings replaced. Cust will not fix.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator), used 1 W10435302 (BEARING), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSW9700PQ2

Near Westlake, OH 44145

Jason N

Job Details: 03/10/2022

Installed drive motor. Ran spin and drain test. Unit spun out and drained. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Grafton, OH 44044

Marie V

Job Details: 03/10/2022

"Cc that the unit does not power on. Confirmed. I was able to enter diagn found error code f6e2 communication error between UI and ACU. Followed steps for control and pass the tested on tech sheet, the UI has corrosion. When I plugged in Ui the control led flashes too quickly. Unit will need Ui. ; ordrng 1 W10861510 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, OH 44052

Angel

Job Details: 03/10/2022

Cc that unit was not spinning clothes out good. When i arrived noticed that unit was not leveled out. Leveled unit and ran diagnostics and found error code F0E5 off balance load causing unit to pause and not complete cycle. Ran a calibration and auto test and passed. Looked underneath unit and everything looked good. Also customer stated that they were filling up washer fully. Explained to customer no more than 6 to 7 regular bath towels and only 2 tablespoons of detergent to avoid issue there having and other future issues they could have. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Manny

Job Details: 03/10/2022

"Cc unit not making ice in the freezer, ran harvest test and no water coming into ice maker , removed door and removed ice maker, found fill tube frozen, steamed fill tube and ran harvest test again, ice maker is filling, checked set temps and FC was set at -3 degrees and RC was set to 32, reset temps to recommended and advise customer not to lower it since it can freeze the fill tube again and advise o allow 8 to 10 hours for the ice maker to make enough ice"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMC50522AS1

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/10/2022

"Cc unit went deadCustomer stated unit was in use in a heating cycle when unit stopped and went dark. Tried to turn breaker on and off, did not help. Ran m/s on unit, unit is not a built in model, is actually a countertop unit with a trim kit. No serviceable parts. Advised customer they will need a new unit."

We serviced a

WHIRLPOOL STACK W/D

Model WHD5090GW0

Near Cleveland, OH 44120

Jason N

Job Details: 03/10/2022

"Cc unit making squealing noiseCustomer had unit running when arrived. Pulled right side panel off and observed inner unit components while running. Ran dryer for 50 minutes. No abnormal sounds heard, all components working normally. No signs of abnormal operation or wear. Could not duplicate noise again on this visit."

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Streetsboro, OH 44241

Brian M

Job Details: 03/10/2022

Cc unit not spinning on delicates Found spin turned off Advised on settings OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44103

Joe O

Job Details: 03/10/2022

"Recovered refrigerant, installed compressor, evaporator, and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXB01

Near North Royalton, OH 44133

David R

Job Details: 03/10/2022

"Cc unit leaking FZ door. Found when icemaker calling for water, water is leaking through inside of door down line, break in water line in the door. W10334261 shows NLA. Part to be researched.If door is available ***2 techs*** double labor ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Independence, OH 44131

David R

Job Details: 03/10/2022

"Cc of unit shaking. No error codes. All shipping bolts are out. Ran a diagnostics cycle, good. Found drain house hitting wall slightly, moved and corrected hose. A components working. Ran unit on drain/spin cycle at full top spin. Checks good. Unit spin checks to work properly. Advised of overloading."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Columbia Station, OH 44028

Marie V

Job Details: 03/10/2022

Cc that the unit is not heating. Confirmed found cut off open. Verify air flow is good. Op test okAdvice cust to replace foil vent for rigid metal or flexible metal vent.; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Manny

Job Details: 03/10/2022

"Cc unit not dispense water or making ice, verify and not water is being dispense, found reservoir frozen steamed reservoir water being dispense, ran harvest test on ice maker and ice maker is not moving , replaced ice maker with T/S wpw10300024, when I installed the bail arm the ice maker is staying in the off position and bail arm wont move to on position. TS ice maker came defective, ordering ice maker; ordrng 1 Wpw10300024 (Ice maker), used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Mentor, OH 44060

Corina B

Job Details: 03/10/2022

"CC that there is water leaking, the ice and water do not work. Confirmed. Found the drain tube blocked with coffee beans. Steamed out the drain tube. Found the water supply turned off. Cycled the ice maker. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB01

Near Painesville, OH 44077

Corina B

Job Details: 03/10/2022

"CC light not working on dispenser. confirmed, replaced the control. Opt test n/g. Found the wire at the door broken. will need new freezer door. Office to reschedule. Brought the core back for return. ; ordrng 1 LW11026356 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44052

Angel

Job Details: 03/10/2022

Cc that unit started not cooling again. Verified and found evaporator cover full of frost unit is having defrost problem again. Checked thermistor and heater and there good steamed out evaporator again and will be ordering ui and main control board. Ordering parts.; ordrng 1 W11203289 (Ui) and 1 W11546690 (Control) and 1 W11546684 (clip)

We serviced a

GE REFRIGERATOR

Model GFSS6KKYCSS

Near Jefferson, OH 44047

Dan H

Job Details: 03/10/2022

"Customer complaint that lights are not working, found bulbs not screwed in completely, screwed bulbs in completely, lights are working now, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Jefferson, OH 44047

Dan H

Job Details: 03/10/2022

"Customer complaint that water is dripping from ice maker fill tube, confirmed, found water constantly running from ice maker fill tube, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Bentleyville, OH 44022

Manny

Job Details: 03/10/2022

"Cc unit has error F8E1 but water is coming in, ran diagnostics and found code F8E1 for long fill, customer has an intelliflow valve installed and when unit calls for call water the intelliflow makes a loud grinding noise, advise customer to replace the intelliflow valve and if they still have issues to give us a call, customer sent pop to office, called office to confirm we received pop, and we did. Unit is working as designed, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Westlake, OH 44145

Angel

Job Details: 03/10/2022

"Cc that lights went out in freezer and on the sides of unit. Verified and unit needs the freezer led replaced and one of the leds under icemker . Replaced freezer led from truck stock and replaced the one from under icemaker from a surplus part I had. Tested and units lights are working as should now. Also customer wanted me to install filter and produce preserver packs as well installed for her. Opt test ok.; ordrng 1 W11462342 (Led), used 1 SENIORDISCOUNT (senior discount), and 1 W10695459 (LED MODULE) from stock"

We serviced a

MAYTAG DRYER

Model MGD5700TQ0

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/10/2022

"Cc unit not heating Ran dryer op test, ignitor is not glowing, no ignition. Checked all thermals, found thermal fuse open. Replaced thermal fuse using truck stock part. Retested. Power to ignitor restored, good flame. Checked airflow at vent outlet, good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Corina B

Job Details: 03/10/2022

"CC that the water, ice, lights and deli do not work. Confirmed. Found there water in the deli drawer."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland Heights, OH 44121

Joe O

Job Details: 03/10/2022

"Cc: not heatingFound unit receiving proper power. Found element open and thermal cut off open.needs element and thermal cut offCustomer showed pop; ordrng 1 W10900067 (cutoff-tml) and 1 279838 (element,heater)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Aurora, OH 44202

Brian M

Job Details: 03/10/2022

"Cc unit not cooling Found no frost pattern and compressor extremely hot Needs evap compressor and drier ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near North Olmsted, OH 44070

Angel

Job Details: 03/10/2022

"Cc that it was freezing again in freezer. Tested door and could tell that on the left side still had a small crack between seal and cabinet. Replaced tracks tested by opening and closing door and had a better seal around cabinet, also cabinet had some small opening around the cabinet so i siliconed it all around as well incase air was getting through. Opt test ok."

We serviced a

GE DRYER

Model GTD65EBSJ4WS

Near Parma, OH 44129

David R

Job Details: 03/10/2022

"Cc unit making loud noise. Took apart unit, noise coming from motor, comes as a whole assembly. Gave estimate, customer paying SVC only for now. Do not order parts. SVC paid ; ordrng 1 WE17X23056 (Motor assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JSXNSS

Near Kingsville, OH 44048

Dan H

Job Details: 03/10/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 19 degrees, found evaporator frozen solid, found defrost thermostat open and heater broken, unit needs new defrost thermostat and heater; ordrng 1 WR50X10065 (Def tstat) and 1 WR51X10055 (Heater)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near University Heights, OH 44118

Manny

Job Details: 03/10/2022

"Cc unit not working stays stuck on sensing, ran diagnostics and found code F6E1 for no communication between ACU and HMI, verified and have proper power coming in but voltage to acu is fluctuating from 4VDC to 6VDC, unit will need main control, was able to get into diagnostics and ran test cycle, unit will not spin, checked continuity to motor from connector J6 from pin 1 to 2 have 4ohms from 2 to 3 have 20ohms and from 1 to 3 have 0 ohms, unit will need rotor and stator.; ordrng 1 W11322883 (Acu control) and 1 W11354542 (Stator) and 1 W11314361 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS0

Near Solon, OH 44139

Brian M

Job Details: 03/10/2022

Cc unit stops Draining mid cycle Found control shutting of during drain mode Needs control Part is NLa 8546514; ordrng 1 8546514 (electronic control)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/10/2022

CC that is a loud noise in a rinse. Confirmed. Found the suspension rods weak. Replaced the rods from surplus t/s. Ran a calibration. Opt test ok ; used 1 W11130362 (Suspension rods) from stock

We serviced a

GE REFRIGERATOR

Model GSS23GSKGCSS

Near Cleveland, OH 44118

Manny

Job Details: 03/10/2022

"Cc unit leaking on the back, found a puddle of water behind the unit, unit is leaking from the tube connected to valve. Unit need filter head replaced ; ordrng 1 WR17X22074 (Filter head and tubes), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Lorain, OH 44055

Gabriel P

Job Details: 03/10/2022

Found error long fill no fill delete code ran calibration and auto test pass also ran manual test on hot cold and drain check for shocks is good. Ran normal is good working as design

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Dan H

Job Details: 03/10/2022

"Customer complaint of burning smell and lock is broken, no burning observed, found strike broken and lodged in lid lock, unit needs new strike and lid lock; ordrng 1 W10837741 (Strike) and 1 W11307244 (Lock)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44119

Jason N

Job Details: 03/10/2022

"Cc unit not working. She states it doesnt fill with enough water and the unit shakes when spinning. Ran diagnostics, found codes f2e1 for stuck button and f0e5 for offbalance load. Ran auto test and calibration, all functions passed. Advised customer on load sizing and load distribution during spin cycle. Unit is operating as designed."

We serviced a

KITCHENAID RANGE GAS

Model KFGG500EBS2

Near Burton, OH 44021

Corina B

Job Details: 03/10/2022

"CC that the oven is not turning on but working now. Found pans and cooling racks in the drawer. Moved pans and racks, unit sparked once and heated to 350*. Advised cust to keeps pans away from the back of the unit. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL7

Near North Olmsted, OH 44070

Marie V

Job Details: 03/10/2022

Replaced tub. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Parma, OH 44129

Marie V

Job Details: 03/10/2022

"Cc that th when the unit is agitating makes an awful noise. Ran diag, no error codes. Ran auto test. Noise came in agitation. When tilted unit found screw for cam off and belt coming off place as well. Replaced cam and belt from T/S. Ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Lakewood, OH 44107

Marie V

Job Details: 03/10/2022

Replaced seal and spray arms one of the seals got delivered wrong. They sent a bellow. Took pics. Ordering seal again ; ordrng 1 WP8269259 (Seal)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Cleveland, OH 44111

Angel

Job Details: 03/10/2022

Replaced ui. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Parma, OH 44130

David R

Job Details: 03/10/2022

"Cc unit not heating or timer not moving. Tested power, getting 120 from L1-N and L2-N but not 240 from L1-L2. Fuse box above dryer. 2 30 amp fuses, looks like 1 is blown. Recommend to customer to replace both of them. Unit components are good. Unit is working properly, customer to change fuses to get correct power to unit, op test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW1

Near Highland Heights, OH 44143

Joe O

Job Details: 03/10/2022

"Cc: not draining, error codesFound error codes f9e1(long drain) f3e1(water level system error) f8e0(steam valve error). Ran quick cycle. Found unit pressure system functioning. Found unit has long drain. Drain plugged. Needs drain clear. Cleared drain. Tested. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXABB

Near Painesville, OH 44077

Joe O

Job Details: 03/10/2022

"Installed water valve. Tested. Still getting no water to dispenser. Found water tank heater is not receiving power under load. Needs control. Customer does not want to continue.; ordrng 1 WR55X10856 (main circuit board323.15), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 03/10/2022

"Before replacing door, took pics of ice build up by door, warm air getting in causing unit to not cool properly, Replaced FZ door. Steamed all ice out. Ran icemaker diagnostics, good. Cycled and filled with water. Give 24 to cool and 24-48 for full bin of ice."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rocky River, OH 44116

Angel

Job Details: 03/10/2022

Cc that unit was working fine and it popped up with a F4E1 and he unplugged the unit and plugged it back up and its been working since. HV and I verified harness to heater sensor and harness was good also tested heater and sensor and they were both in range. Still replaced heater ran auto test in diagnostics and passed. Called BJ to ask what he thinks and said that if its working and everything is checking out good ask customer to monitor for now and if anything to call us back. But unit is working as should as of now. Opt test ok

We serviced a

MAYTAG DRYER

Model MEDB950YG0

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/10/2022

"CC that the unit will not turn on. Confirmed. Found the thermal fuse is open. Will need a thermal fuse. Cust can install part. Customer insisted unit to be left apart. Left the dryer unplugged. Advised cust to not plug the dryer in. ; ordrng 1 WP3390719 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFD28GELCDS

Near Ashtabula, OH 44004

Dan H

Job Details: 03/10/2022

"Customer complaint that water is building up on fresh food section floor, confirmed, found a crack in the water filter housing, unit needs new water filter housing ; ordrng 1 WR02X13684 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Madison, OH 44057

Dan H

Job Details: 03/10/2022

"Installed new water filter housing, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Mentor, OH 44060

Joe O

Job Details: 03/10/2022

Installed drawer. Op test ok

We serviced a

GE RANGE

Model JBP78W0B2WW

Near Euclid, OH 44119

Jason N

Job Details: 03/10/2022

"Cc unit oven not workingRan bake test, bake element not getting hot. Checked resistance on element, reading open. Unit will need bake element replaced. Quoted customer. ; ordrng 1 WB44T10011 (Bake element)"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Aurora, OH 44202

Brian M

Job Details: 03/10/2022

Cc no power Found unit not getting proper voltage coming to unit Missing voltage on line 1 Needs electrician

We serviced a

HOT POINT WALL OVEN

Model RK767G0J4BG

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/10/2022

Cc unit not heating Found knobs not in correct location Ran test bake no issue found But did advise that there is no parts available for this unit and in the future it will not be repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Mentor, OH 44060

Jason N

Job Details: 03/10/2022

"Cc unit dispense is too slowCustomer stated they just changed the filter and started having issues. Confirmed dispenser pressure is reduced and shuttering noise from filter. Removed and reinstalled filter, same result. Unit needs filter head. ; ordrng 1 W11346623 (Filter head)"

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Cleveland, OH 44128

Manny

Job Details: 03/10/2022

"Cc unit not draining, unit has water and clothing inside unit starts but door is lock, ran diagnostics found code f9e1 for draining issue, heard pump just humming, removed front cover and removed drain pump catch and found a piece of electrical wire all the way in the impeller and found a piece of plastic bag, removed and reassembled ran diagnostics test pump just hums, unit will need a drain pump.; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Elyria, OH 44035

Gabriel P

Job Details: 03/10/2022

Replace cooktop even if it was buried opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/10/2022

Cc unit not draining Found drain pump to have debris in it cleaned pump OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Middleburg Heights, OH 44130

David R

Job Details: 03/09/2022

"Cc unit was making a loud screeching noise while running. Screeching noise has stopped but grinding still coming when drum is being stopped. Rollers are shaving down in back and idler also small noise. Gave estimate for repair, customer paid SVC only. Do not order parts at this time. ; ordrng 2 DC97-16782A (Roller assembly)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austinburg, OH 44010

Dan H

Job Details: 03/09/2022

"Customer complaint that unit is shaking, suspension is good, ran diagnostics no error codes found, unit is not leveled, leveled unit, shaking is normal, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ravenna, OH 44266

Brian M

Job Details: 03/09/2022

"Cc unit not starting Found unit able to start but will not spin Found gearcase leaking oil Needs gearcase, slide, stator and clutch Office to schedule parts not in stock ; ordrng 1 W11423759 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider)"