We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44119
Joe O
Job Details:
10/31/2022
Cc: leaking under unitFound drain hose not seated correctly. Drain hose falling off unit. Re seated drain hose. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Garrettsville, OH 44231
Jason N
Job Details:
10/31/2022
"Cc unit not working, codes f7e1Ran auto test cycle. Found unit will not agitate or spin, will only hum loudly. Checked under unit, found capacitor had burst. Replaced capacitor using customer supplied pre Id part. Reran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details:
10/31/2022
"Customer complaint that doors are uneven, confirmed, leveled doors, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Lakewood, OH 44107
Angel
Job Details:
10/31/2022
Cc that unit leaks from both corners but not all the time. Looked at seal and doesnt looked ripped or anything so I ran unit to see if it would leak and it wasnt leaking but I noticed that the wash arms were pretty clogged up with food So I took the off and and tried to clear them up as much as i could than put four cups on the top rack to see if the pump was pushing water evenly and it was all cups were full evenly. So I explained to the customer to try it out later on too see if issue is fixed by clearing out the arms but the unit is not leaking for me and that and the bottom seal of the door being dirty which she said she will clean off is the only issue i saw. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near University Heights, OH 44118
Corina B
Job Details:
10/31/2022
"CC that the unit has a noise. Unit was in a defrost when arriving. Found ice build up on the freezer evaporator. Will need a harness. Possibly a main control. Found the led lights not working. Will need a new harness and led module. ; ordrng 1 WPW10514110 (Harness) and 1 WPW10306786 (Led module) and 1 W11380560 (Control) and 1 W10878992 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Ridgeville, OH 44039
Marie V
Job Details:
10/31/2022
"Cc that the unit comes forward when open the door. Confirmed. Cust put shims on unit, now is good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
10/31/2022
"Found overload pulley was grinding with shield correct issue and replace pulley and belt then ran calibration and auto test pass,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lyndhurst, OH 44124
Joe O
Job Details:
10/31/2022
Installed control. Ran auto test. Ran quick wash. Op test ok
We serviced a
KITCHENAID RANGE
Model KSEB900ESS0
Near Garrettsville, OH 44231
Jason N
Job Details:
10/31/2022
"Installed main control board. Noticed harness to display was in bad shape, tried to clean. Powered unit on, keyboard not responding. Unit faulted f2e1 for stuck or shorted key. Unit will need display harness. ; ordrng 1 W11213345 (Display harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Angel
Job Details:
10/31/2022
Cc that unit was making a sound but now unit is not doing anything at all. Verified and temps are at 69* on both sections only lights are on but compressor and fans are not running at all and customer states its been like that for a while because they couldnt find someone to come out from stewards appliance. So i Tried running test 4 in diagnostics and nothing happens the three way valve or fan were working so I disconnected the unit to see if it would reset and unit started up as should after resetting all fans and compressor started running waited a while to see frost pattern in ff section which was where unit was working on at the moment and it had a perfect frost pattern waited a little more to check temps and in the ff section temperature was at 45* already it looks like the main control board had a glitch explained to customer to put a bottle of water in both sections and to wait 24hrs for proper cooling and if unit starts acting up again and same issue happens he will need control board replaced.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Brecksville, OH 44141
David R
Job Details:
10/31/2022
Part not there. Rescheduling ; schdld next appmnt for 11/4 FRI AM
We serviced a
MAYTAG DRYER
Model LDG8200AAW
Near Bedford Heights, OH 44146
Corina B
Job Details:
10/31/2022
"CC that the drum does not turn. Confirmed. Found the belt is broken and the idler pulley is seized. Will need a new belt and pulley. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent.; ordrng 1 WP6-3037050 (Pulley) and 1 WPY312959 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 417.94803201
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
10/31/2022
"Found unit thumping took apart found hair pin on bellow clear out,opt test ok no more thumping is making a weird whining noise took apart again found nothing but maybe rust or metal is wearing could be age is possible everything working"
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near North Olmsted, OH 44070
Marie V
Job Details:
10/31/2022
Cc that the unit is squeaking. Confirmed. Took unit apart and found rollers and pulley needs replacement . Replaced dryer kit from T/S. Cleaned up blower wheel. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near Seven Hills, OH 44131
Corina B
Job Details:
10/31/2022
Replaced the control. Heated oven to 350*. Opt test ok. Brought core back for return
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Shaker Heights, OH 44122
Manny
Job Details:
10/31/2022
"Cc unit walking while spinning, stated that theres some kind of black powder underneath, confirmed and unit is not leveled, ran test cycle and unit is shaking, and making noises, found left the 2 left side suspension stiff and making noise, ran test cycle and heard the gearcase bearings loud, tilted back and found gear case leaking oil, unit will need gearcase, wash plate, actuator, cam, hub, belt and motor, customer will not proceed with the repair.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (suspension)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Wickliffe, OH 44092
Joe O
Job Details:
10/31/2022
"Cc: not workingFound no indicator light on control. Found unit is receiving 120v, outlet is not grounded. Advised customer outlet needs to be grounded. Ohmed out drain pump from control(open). Ohmed out drain pump at pump. Found 19 ohms. Needs harness and controlParts show out of stock, office to reschedule.; ordrng 1 W11498797 (Control) and 1 W11450611 (Harness)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Garrettsville, OH 44231
Jason N
Job Details:
10/31/2022
Installed timer and knob. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Geneva, OH 44041
Dan H
Job Details:
10/31/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details:
10/31/2022
"Cc that the unit is not making fast enough. Took temps 5* in freezer and 42* in fresh food section. Ice maker was making ice when arrived. Cycled it, and it filled up with water. Adjusted temp in freezer to recommended it was a notch lower. Advice cust to allow unit to make some ice know but everything else test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB0
Near Elyria, OH 44035
Gabriel P
Job Details:
10/31/2022
Found freezer door damage no sealing properly ordering ; ordrng 1 5304532785 (Freezer door)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, OH 44011
Angel
Job Details:
10/31/2022
Cc that unit is leaking in back. Confirmed unit has a dent on the right top corner causing unit to leak through there unit will need tub replaced. Ordering tub office to reschedule part out of stock.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Strongsville, OH 44136
David R
Job Details:
10/31/2022
"Cc unit not heating. More so customer not satisfied with the way the heater works on this unit compared to his 15/20 year old one. Ran unit diagnostics, no error codes. Let run through. At end of test cycle heater is coming on. Checked and float switch is good, no debris trapped underneath. Ran diagnostics test again, heater is good. I put rinse aid meter to max amount. Also I advised customer per owners manual, using Rinse Aid along with Heat Dry will give you the best amount of drying that the unit can provide. Can also open up at end of cycle to let air dry. Refer to owners manual if needed. Unit is good. Unit is functioning as it should. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Streetsboro, OH 44241
Corina B
Job Details:
10/31/2022
"Serial number does not match, called office. Cust needs to call warranty company to file updated. CC that the oven takes a long time to heat. Confirmed. Found the igniter weak. Replaced the igniter. Heated oven to 350*. Opt test ok."
We serviced a
KENMORE WASHER
Model 110.25132411
Near Chardon, OH 44024
Joe O
Job Details:
10/31/2022
Cc: not spinningFound hub stripped. Checked gear case. Gear case splines ok. Needs hubCustomer does not want to repair at this time; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burton, OH 44021
Jason N
Job Details:
10/31/2022
"Installed gearcase, hub and new washplate. Ran auto test and calibration. Op test good."
We serviced a
KITCHENAID RANGE
Model KGRT607HBS4
Near Madison, OH 44057
Dan H
Job Details:
10/31/2022
"Customer complaint that right front burner is too low, confirmed, unable to adjust flame, unit needs new burner valve, part is no longer available ; ordrng 1 9753045 (Rf burner valve)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Lorain, OH 44052
Marie V
Job Details:
10/31/2022
Replaced door. Sealing all the way around.op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Elyria, OH 44035
Gabriel P
Job Details:
10/31/2022
"Unit working as design right now advise to monitor,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Sheffield Lake, OH 44054
Angel
Job Details:
10/31/2022
"Cc that unit will go through cycle but wont do anything. Verified by running diagnostics and found error code F7E8 and F7E9 both motor faults so I looked underneath unit and found gearcase leaking oil the stator and rotor both are rusted with oil and water unit will need gearcase, stator/rotor, slider and clutch the stator/rotor are under a 10year warranty. Gave customer estimate and stated he will rather buy a new unit. Charged service call.; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Chagrin Falls, OH 44023
Corina B
Job Details:
10/31/2022
CC that there is squealing noise. Confirmed. Found the idler pulley and the support rollers seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
N/A N/A
Model DUL100PKQ0
Near Cleveland Heights, OH 44118
Manny
Job Details:
10/31/2022
"Cc unit not getting water just gets hot, confirmed and ran test cycle water started coming in then stop, checked power to valve and no voltage, reset timer and valve kicked on then shut off again, valve is loosing power, wash motor not running, unit have console screws taps broken, will need console (discontinued) harness (discontinued) pump motor and timer. Parts are discontinued ; ordrng 1 W10428167 (pump&motor) and 1 WP8535371 (timer) and 1 8522136 (Panel(discontinued)) and 1 8275126 (harns-wire(discontinued))"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Cleveland, OH 44103
Manny
Job Details:
10/31/2022
"Cc unit making a screeching noise, Cant duplicate issue, advise customer to try and record the noise and try sending it to us so we can hear and pinpoint the noise."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Chardon, OH 44024
Joe O
Job Details:
10/28/2022
Installed water line. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
David R
Job Details:
10/28/2022
"Put on latch. Deleted error codes 7-7, 9-1, 8-6. Found motor connection to control loose. Corrected. Ran diagnostics good. Running through heavy cycle while I work on fridge. No noise as of now. No gearcase assembly, washplate or slider needed at this time (customer did not receive parts yet. Unit started at 1:36 and ran until 45 mins, then through drain pump error. After messing with the voltage and drain pump resistance and the harness. Unit finally drained, found the whole lid is breaking and coming apart, could be allowing steam to travel in and short control. Calling tech line. Techline said to make sure nothing is blocking the pressure tube reading, stuck something in to make sure its clear, also to order lid since it is broken. Im going to order everything at once to replace so there is no problems. Lid, harness, pump and control, ; ordrng 1 W11419171 (Control) and 1 W11568984 (Harness) and 1 W11396717 (Drain pump) and 1 W11404468 (Lid)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44103
Marie V
Job Details:
10/28/2022
"Cc that the unit does not wants to pass after rinse. Ran diag, no error codes. Ran auto test, pass. Verify water valves are good. Stared a rinse and spin cycle, pass. Cust told me that unit sometimes does not locks the door. Replaced latch from t/s. Ran calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44103
Marie V
Job Details:
10/28/2022
Cc that the unit is freezing food in fresh food and that the liner has a gap. Took temps 17 in freezer. Verify unit will need filter drier and control. Temps does not changes even if lower temp and unit does not stops running. Freezing eggs. ; ordrng 1 W11357371 (Control) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Seven Hills, OH 44131
Corina B
Job Details:
10/28/2022
Replaced the ice maker. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Madison, OH 44057
Dan H
Job Details:
10/28/2022
"New cabinet looks like its been dropped( see pics), 3 out of 4 corners are bent, reordering cabinet, part is out of stock so not scheduling return appointment ; ordrng 1 W10676680 (Cabinet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Cleveland, OH 44119
Joe O
Job Details:
10/28/2022
"Cc: not making or dispensing iceFound wires in door harness broken. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10691266 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model SAV2555AWW
Near Kent, OH 44240
Corina B
Job Details:
10/28/2022
CC that the u it is not spinning when clothes are in the washer. Confirmed. Found the hot and cold are reversed and the cold valve is not working. Switched the hoses. Found the motor stops mid cycle and does not do anything but has a burning smell. Advised the timer and starts up. Will need a new motor and valve. Motor is nla. ; ordrng 1 WP27001146 (Valve) and 1 27001055 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Berea, OH 44017
Angel
Job Details:
10/28/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Dan H
Job Details:
10/28/2022
"Sometimes washer keeps filling and ends wash cycle, ran diagnostics found f0e3(overload), f0e2(over suds) and f7e7(motor unable to reach target rpm) error codes, found actuator not shifting from agitate to spin, found gearoil all over under under unit and on pulley, unit needs new shifter, gearcase, belt and cam kit,; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 W11239857 (Belt)"
We serviced a
GE REFRIGERATOR
Model PYE22KELNDS
Near Painesville, OH 44077
Dan H
Job Details:
10/28/2022
"Customer complaint that unit is not making ice or dispensing water, confirmed, found customer has wrong filter installed, customer will purchase correct water filter"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Joe O
Job Details:
10/28/2022
"Cc: off balance, pump staying onFound error codes f8e1(long fill). Ran auto test. Found valve sticking. Found belt slipping. Found suspension rods worn. Needs suspension rods, valve, and belt; ordrng 1 W11210463 (valve) and 1 W11239857 (belt) and 1 W10780045 (suspension)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Strongsville, OH 44149
Gabriel P
Job Details:
10/28/2022
"Replace shifter agitator,gearcase,and slider,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ravenna, OH 44266
Corina B
Job Details:
10/28/2022
"Replaced the heater. Tested the unit, no leaks. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near North Ridgeville, OH 44039
David R
Job Details:
10/28/2022
"Recovered refrigerant, pulled 28'vac w/ pump, watched, good, charged 56g of R600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland Heights, OH 44106
Marie V
Job Details:
10/28/2022
"Cc that the unit does not pass sensing or fill and then she has to run drain and spin and water goes all over the floor. Found drain hose on the floor. Might have come off sink. Ran diag found error code F8E1 no fill , long fill. Sink had holes in it to secure drain hose. Showed. Cust stared a normal cycle it stared washing. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PVB04
Near Garrettsville, OH 44231
Corina B
Job Details:
10/28/2022
"CC CC that there is a fault code f3. Confirmed. F3 runaway temp sensor. Checked the sensor 1080 ohms, good. Will need a control. Part is nla. ; ordrng 1 W10340935 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland Heights, OH 44106
Marie V
Job Details:
10/28/2022
"Replaced control, new control has sensor installed in it. Tested fan, tested unit with a cup and some water. Op test ok O core for return"
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Parma, OH 44134
David R
Job Details:
10/28/2022
Cc unit will freeze then unfreeze inconsistent. Found loose wires on temp control. Corrected and unit started right up. Customer to monitor. SVC only.
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Strongsville, OH 44149
Gabriel P
Job Details:
10/28/2022
Found vent clogged unit working as design
We serviced a
GE REFRIGERATOR
Model GNE25JGKNFWW
Near Willoughby, OH 44094
Joe O
Job Details:
10/28/2022
"Installed control, evap fan and blade. Steamed out evaporator. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Aurora, OH 44202
Corina B
Job Details:
10/28/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley is seized. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS2
Near Willoughby, OH 44094
Joe O
Job Details:
10/28/2022
"Cc: will not heat, not runningFound when started unit control relay clicking then unit shuts off. Found interlock switches not functioning. Replaced interlock switches. Tested. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Aurora, OH 44202
Corina B
Job Details:
10/28/2022
"10/28/22 12:13: CB there 10/28 FRI, 12:13 to 12:29 Pulite is saying there is a 2 year warranty. Called office talked to JS no document for a 2 year warranty. Will need to reschedule once we have confirmation of warranty"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Corina B
Job Details:
10/28/2022
CC that the sound is not turning on. Confirmed. Will need a new ui. Office is to reschedule appointment ; ordrng 1 W11478524 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Avon, OH 44011
Gabriel P
Job Details:
10/28/2022
Check for heater harness to make sure it was not broken but is good is asking to replace filter advise customer to replace it and to reset but is making ice for right will have to monitor
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near Solon, OH 44139
David R
Job Details:
10/28/2022
"Cc LR burner will not stop clicking after turning flame on. Tested and verified its only the LR one malfunctioning. No chips on burner surface. Followed techsheet voltage. Ordering harness, module and ignitors ; ordrng 1 W10852959 (Electrode) and 1 W11507532 (Ignitor) and 1 WPW10475149 (Module) and 1 W11561436 (Spark Harness)"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Chagrin Falls, OH 44023
Corina B
Job Details:
10/28/2022
CC that the unit is not heating. Confirmed found the control burnt. Will need a new harness and control. ; ordrng 1 W11406681 (Control) and 1 W11164044 (Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP3
Near Mentor, OH 44060
Joe O
Job Details:
10/28/2022
Cc: leakingFound drain plugged. Cleared drain. Op test ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Solon, OH 44139
David R
Job Details:
10/28/2022
"Cc unit bottom rack when gliding back is not going in properly. Customer mentioned door damage when installed, unit was most likely dropped on side, Unit just got done with a load of dishes. Running the bottom rack back and forth with a load on rack and it is working properly for me. Not hitting sides and going in like it should. All wheels are good, nothing broke or chipped. Unit is leveled and door seals properly. Took off gasket and replaced, good fit. Do not see any frame damage or hinge damage. Unit is working normally. Advised to not lift bottom rack when pushing in. Just push straight back. Make sure to open door all the way up before attempting to pull bottom rack out. Unit is working normally as of today. Op Test Ok. Called techline and documented
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Royalton, OH 44133
David R
Job Details:
10/28/2022
"Cc unit top section food freezing. Verified that some items are froze. Temp set at 39* FF and 0* in FZ. Temp reads around 32* FF and -2 FZ. Looked behind deli drawer. No build up of ice, good. Found deli drawer board shorted and all wires shorted. Will need deli drawer control and drawer with harness. Customer paid SVC only, customer contacting whirlpool. Do not order parts. ; ordrng 1 W10815669 (Drawer) and 1 WPW10769076 (Deli control) and 1 W11170612 (Harness), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Parma Heights, OH 44130
Marie V
Job Details:
10/28/2022
"Replaced pump, added brackets replaced heater and replaced wheels. Tested unit on diagnostics cycled. All pass. 141* in heater after it was done. Op test okNo core for return."
We serviced a
GE DRYER
Model GTD65GBSJ1WS
Near North Royalton, OH 44133
David R
Job Details:
10/28/2022
"Cc unit will come on but not go into cycle. Found broken belt and idler. Ordering belt/idler. ; ordrng 1 WE03X29897 (Belt) and 1 WE03X31620 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Mentor, OH 44060
Joe O
Job Details:
10/28/2022
Installed gasket. Steamed gasket. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model JF42NXFXDE02
Near Chagrin Falls, OH 44022
Corina B
Job Details:
10/28/2022
"CC that the ff section is leaking and water on the floor. Confirmed. Found the evaporator cover, dripping with water. Found the led lights not working. Scode S84638 to replace all the led lights. Will need a led lights, cover, harness and heat shield; ordrng 1 W10555480 (Heat shield) and 1 W10555478 (Insulation) and 1 W10565852 (Harness) and 3 W11632139 (Led lights)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby, OH 44094
Dan H
Job Details:
10/28/2022
"Customer complaint that unit is not turning on, found no power to unit, advised customer that they need an electrician to correct power supply"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Willoughby, OH 44094
Dan H
Job Details:
10/28/2022
"Customer complaint that unit is beeping occasionally, confirmed, reset controls, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4850BW1
Near Mentor, OH 44060
Dan H
Job Details:
10/28/2022
"Customer complaint that unit is not spinning, ran diagnostics found f9e1(long drain) error code, drain pump is working, unit spins, ran rinse and spin cycle, unit filled, drained and spun, heard something rattling around in drain pump , no debris in pump housing, unit needs new drain pump ; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austinburg, OH 44010
Dan H
Job Details:
10/28/2022
"Customer complaint of f8e4 error, confirmed, found supply line dripping into drip tray, tightened supply line and emptied tray, op test good , advised customer if drip should come back they may need to replace supply line"
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Conneaut, OH 44030
Dan H
Job Details:
10/28/2022
"Installed new door shims, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Geneva, OH 44041
Dan H
Job Details:
10/28/2022
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Painesville, OH 44077
Joe O
Job Details:
10/28/2022
"Cc: ice maker leaking into ice bin, Freezing cubes togetherFound unit making small cubes at the back of the unit and larger cubes at the front causing ice maker to overflow. Needs leveled. Raised front of unit to level ice maker. Advised customer to monitor. Op test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model CVG4280B
Near Chagrin Falls, OH 44023
Corina B
Job Details:
10/28/2022
"Replaced the surface valve. Opt test ok ; ordrng 2 WP71002179 (Surface igniter)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Geneva, OH 44041
Jason N
Job Details:
10/28/2022
"Vented refrigerant. Installed compressor and filter drier. Pulled vacuum on system to 28 in/hg. Recharged system with 68oz of r600a. Low side stable at -1psi, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cleveland, OH 44109
Angel
Job Details:
10/28/2022
Cc that the she left a bag of ice on top of the range and forgot about it because she had to go to the hospital and there was water on the cook top she states that the top oven was not working after that and the console would just beep. So I tested all the top burners and they worked perfectly and the ovens were both working as well pressed every button on the display and they were working perfectly so I preheated the bottom oven to make sure and it preheated and it did perfectly and the top oven I preheated it to 350* and it preheated so i tested it about 3 times to make sure it would turn on every time which it did. Unit is working as designed had customer with me so she can see everything was working and checked for error codes and no faults were displayed explained to her it couldve been a glitch on the control but right now unit is working perfectly no issues at all.
We serviced a
KENMORE WASHER
Model 11092581220
Near Garfield Heights, OH 44125
Angel
Job Details:
10/28/2022
Cc that unit leaks a lot of water from underneath when using it. So I started a wash cycle to test unit and let the washer fill all the way to the top let it agitate and spin also drain and did it about 3 times no signs of water so I removed the cabinet to look at all the components underneath and there was no signs of water stains anywhere on the unit or the transmission it was all dry and all the other components as well only noticed that from the utility tub the customer has a sock on the end of the drain hose and it fills up with water causing it to back up and come out the top and leak onto the floor. Recommended customer to remove sock and use a mesh one and to make sure she cleans out or replaces it when it gets full of lint cannot find any other leaks Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Angel
Job Details:
10/28/2022
Cc that her clothes had black stains on it but now it hasnt done it anymore but she wanted to make sure unit was fine. So I ran a cycle to let it fill and agitate to see if the water would get dirty or anything out of the ordinary but the water was clean. Explained to customer that it couldve been something left on her clothes and ended up getting washed and didnt notice but unit is clean cannot find anything that the unit wouldve caused it. Recommended her to use the clean washer with affresh or white vinegar to sanitize and clean the tub and she had me start the cycle for her to clean her washer with white vinegar. Unit as of now working as should and cannot find a issue. Opt test ok.
We serviced a
GE WASHER
Model GHWN5250D0WS
Near Garfield Heights, OH 44125
Angel
Job Details:
10/28/2022
"Cc that unit will not drain and its loud. Ran unit in a drain and spin and unit drain fine the problem is the gear case the bearing is rusted out causing loud sound when spinning unit will need transmission and tub bearing replaced. Gave customer estimate and said they will rather use money on a new unit. Charged service call ; ordrng 1 WH38X10019 (Transmission) and 1 WH2X1198 (Bearing) and 1 WH2X1197 (Washer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lakewood, OH 44107
Angel
Job Details:
10/28/2022
Cc that unit keeps tripping the breaker when you try to plug it in. Tested unit in another outlet and same issue as soon as it touches the outlet it trips the gfi replaced control board to see and still same issue. Disconnected the compressor and and tested and unit did not trip so I tried a different start device and nothing called BJ and we ohmed out the windings on the compressor and seemed right but the problem is when you connect the compressor so BJ stated to order the compressor. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Angel
Job Details:
10/28/2022
Replaced heater tested for leaks. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Gabriel P
Job Details:
10/28/2022
Call whirlpool noise was not happening in front of me spoke to different person in whirlpool they said it could be the compressor ampring hire then normal check it was 1.79 we check ohm value on compressor it was to high they want me to replace compressor requesting double labor and two technicians this a new home and there been lots of damage with other companies we need two technicians for extra care ; ordrng 1 W11578205 (Compressor) and 1 W11109499 (Dryer filter) and 1 W11578026 (Evaporator)
We serviced a
GE RANGE
Model PGB950SEF2SS
Near North Royalton, OH 44133
David R
Job Details:
10/28/2022
"Cc unit both ovens bake not working, another company came out, told them it was the controls, customer replaced controls, still didnt work. Unit is about 7/8 years old. Looked and broil still works. Both bake ignitors are discolored. Not drawing enough amps to come on. Replaced 2 bake ignitors from t/s. Also two were broken from t/s. Ran both units at 300. Good. Op Test Ok.; used 2 12400035 (IGNITER), and 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Bay Village, OH 44140
Angel
Job Details:
10/28/2022
Cc that units console was not powering on. Confirmed buttons would not light up took apart door and replaced console and tested unit and everything started working as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Sheffield, OH 44054
Gabriel P
Job Details:
10/28/2022
Found tub damage and leaking and door panel as well but is out of stock ; ordrng 1 W11409866 (Tub) and 1 W11416371 (Door panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, OH 44053
Gabriel P
Job Details:
10/28/2022
Found underwear inside shield cause belt to come off but Im concern with motor is working right now but if error comes back order motor W11026785
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near North Ridgeville, OH 44039
Angel
Job Details:
10/28/2022
Cc that unit would not start some times and would not drain all the way or spin out the clothes. Ran diagnostics and found error code F5E1 latch error tried doing a auto test and as soon as it got to the lid to latch it paused and it would not do anything unit will need latch replaced. Replaced latch with surplus part I had tested unit and the auto test passed latch was working intermittently causing the issues customer was stating. Opt test ok. ; used 1 W10861642 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Fairview Park, OH 44126
Manny
Job Details:
10/28/2022
"Replaced icemaker, ran step 44 unit rotate and homes, ran step 45 unit homes and filled, opt test ok, advise customer to to allow 48 to 72 hrs for a proper ice cycle."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Garfield Heights, OH 44128
Manny
Job Details:
10/28/2022
Replaced door front panel never arrived ; ordrng 1 W11490883 (Front panel)
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CSA
Near Chagrin Falls, OH 44022
Manny
Job Details:
10/28/2022
Oven is stuck on right side and cant get it out need second tech to removed unit from cabinet
We serviced a
MAYTAG DRYER
Model MGDC555DW3
Near Highland Heights, OH 44143
Jason N
Job Details:
10/28/2022
"Cc unit needs timer, customer has partInstalled timer using customer supplied part. Ran test cycle, Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mayfield Heights, OH 44143
Jason N
Job Details:
10/28/2022
"Cc unit stopping in mid cycle and beeping Ran diagnostics, found code f9e1 for product not draining. Checked drain hose. Found drain hose routed incorrectly on rear of unit, rubber elbow kinked. Corrected drain hose installation. Ran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Garfield Heights, OH 44128
Manny
Job Details:
10/28/2022
Replaced door op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269VEM7
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/28/2022
Installed main h.v. Board. Programmed board to 1720. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model Wed8200yw0
Near Pepper Pike, OH 44124
Manny
Job Details:
10/28/2022
"Replaced belt, ran test cycle opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Beachwood, OH 44122
Jason N
Job Details:
10/28/2022
"Cc unit making a grinding noiseRan auto test, confirmed noise. Found splutch teeth wore, splutch and pulley will need replaced. Replaced using truck stock. Reran auto test, no abnormal noise heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC23C8EYY02
Near Shaker Heights, OH 44120
Manny
Job Details:
10/28/2022
"Replaced pea trap and drip pan, opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42DAW01
Near Solon, OH 44139
Jason N
Job Details:
10/28/2022
"Cc unit does not shut offCust stated the unit seems to never shut off. Found the customer is stating that the compressor and condenser fans do not shut off. Switched defrost timer over to defrost, compressor and fan turned off. No issue with defrost. Thermostats for both sections are set to the middle. Everything is frozen in freezer section, but suspect it may be a cooling issue if temperatures are not low enough to satisfy thermostat. Advise customer to put a thermometer in the freezer section and monitor for a few days and record."
