We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Westlake, OH 44145
Angel
Job Details:
03/11/2022
"Cc that the wash pump is not starting unit is not washing. Tested and unit is not washing will need pump replaced. Replaced pump tested unit. Opt test ok. Unit will not need the spray arm, spray arm is fine."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lyndhurst, OH 44124
Joe O
Job Details:
03/11/2022
Cc: oven intermittently not lightingFound error codes f6e0(oven ui lost communication). Harness checks good. Ui intermittently not allowing selections. Needs ui; ordrng 1 W11339755 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Westlake, OH 44145
Angel
Job Details:
03/11/2022
Replaced heater tested to make sure it did not leak. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cleveland, OH 44115
Manny
Job Details:
03/11/2022
"Recover refrigerant, replaced compressor, filter and Precooler tube, placed in a 29in vacuum and holding for 15 minutes, plugged in unit to charge and compressor is not starting, checked amp draw and compressor pulled 11amps compressor came damaged from factory, replaced compressor with the compressor for the last unit since maintenance guy said the last unit is in a vacant apartment, replaced compressor and placed in 29in vacuum and holding. charged with 5.3OZ of R134a pressure not holding found leak on discharge fix leak and recharge, good frost pattern on evap, unit is cooling, opt test ok; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Angel
Job Details:
03/11/2022
Replaced left hand hinge tested doors operation. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model TGS325EW0
Near Maple Heights, OH 44137
David R
Job Details:
03/11/2022
"Cc unit display turned black on its on and came back a couple hours later. As of now, all burners working, control and options working. Checked burners and control, all look good, on control no burn marks or any signs of shortage. In future if parts every needed. 3196514 control NLA, 3196466 Igniter harness NLA. As of today unit is working properly. SVC only. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44108
Corina B
Job Details:
03/11/2022
"CC that the clothes are coming out wet and not a lot of water going into the unit. Ran diag no codes. Ran a manual agitate and spin, good. Ran a calibration. Started a cycle on bulky items, filled correctly. Advised cust 6-8 bath towels equals a full load and 1 - 2 tablespoons of he detergent. Opt test ok o"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Berea, OH 44017
Gabriel P
Job Details:
03/11/2022
Customer complaint of left door not staying open explain is cause of washer but took one out and it stay open they will live with that
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHAXVQ01
Near Brook Park, OH 44142
Marie V
Job Details:
03/11/2022
"Cc that the unit is leaking from the freezer side. Confirmed. Found evaporator was clogged. Cleared out and added water. Flows good, op test ok"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Cleveland, OH 44143
Joe O
Job Details:
03/11/2022
"Cc: stopping mid cycle, squeaking Customer stated clothes are dry but time is left on the cycle. Stated all lights stay on on ui but unit stops and has no cycle signal letting customer know its done. Found error codes f2e1(stuck key). Ran test cycle. Found estimated time is advancing. Unit shut off and cycle signal went off. Found rollers worn. Needs dryer repair kitDid not have dryer repair kit in stock. Have to order; ordrng 1 4392067 (dryer repair kit)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Independence, OH 44131
David R
Job Details:
03/11/2022
"Replaced bake ignitor. Tested, lighting every single time, good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS
Near North Royalton, OH 44133
Gabriel P
Job Details:
03/11/2022
"Customer complaint of left door not staying open explain that is cause of washer so took one out and seems to stay open,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Marie V
Job Details:
03/11/2022
2 washer where needed used from T/S. See AT PVR; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Wickliffe, OH 44092
Joe O
Job Details:
03/11/2022
Installed control. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Conneaut, OH 44030
Dan H
Job Details:
03/11/2022
"Customer complaint that unit is not spinning properly, found spin turned off , unit spins, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ02
Near Novelty, OH 44072
Jason N
Job Details:
03/11/2022
Cc unit filter installed wrongCustomer stated she accidental installed filter backwards and was stuck. Reinstalled filter correctly. Purged system of 1 gal of water. Op test good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Amherst, OH 44001
Marie V
Job Details:
03/11/2022
"Replaced UI, tested uni. When shut down buzzer worked. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44119
Corina B
Job Details:
03/11/2022
"CC that the ice maker is not making ice. Confirmed, found the ice maker not cycling. Will need a new ice maker. Office to reschedule appointment ; ordrng 1 W11542654 (Ice maker)"
We serviced a
MAYTAG RANGE
Model MGR5875QDW
Near South Euclid, OH 44121
Corina B
Job Details:
03/11/2022
Replaced the glass. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details:
03/11/2022
"Replaced pump wash motor and overfill switch. Ran diagnostics good, set on normal cycle for customer to monitor and go from there. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Chardon, OH 44024
Joe O
Job Details:
03/11/2022
"Cc: oven not heating, electrical burning smellFound teminal block shorted out. Installed terminal block repair kit. Tested. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
GE RANGE
Model JGB660EEJ4ES
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
03/11/2022
Found a cooking mat cover hole on pan that could been the issue of why smelling gas cause it restrict heat air flow remove mat unit start to operate as design
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Willoughby, OH 44094
Joe O
Job Details:
03/10/2022
"Cc: dishwasher not installed correctlyCustomer stated home depot installed dishwasher and didnt install drain hose correctly. Left mounting brackets sticking out, and cut their grandchild. Found unit has install issues. Advised customer we do not deal with install. Advised customer he will have to have installer back out to adjust unit, re mount, hang drain hose. Needs new mounting brackets. Installer to install; ordrng 2 WP8269145 (brckt-mtg)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FTGXKQ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
03/10/2022
"Found valve leaking ordering customer will try to install himself if he cant handle it he will call us for install ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Brook Park, OH 44142
Gabriel P
Job Details:
03/10/2022
ordrng 1 5304500456 (Ui board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT183TDB3
Near Cleveland, OH 44110
Jason N
Job Details:
03/10/2022
Installed evaporator fan motor. Cleared ice from air passages. Good airflow down to ff section. Advised customer to allow several hours for ff section to return to desired temps. Op test good.
We serviced a
HOTPOINT WASHER
Model HTWP1400F1WW
Near Cleveland, OH 44108
Jason N
Job Details:
03/10/2022
"Cc unit stopped agitating and spinning Ran spin test, motor not driving basket. Checked power to motor, connector popped when checking power. Found neutral wire burnt in connector. Replaced terminal in connector. Reconnected wiring. Ran agitation and spin test. All functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Euclid, OH 44132
Joe O
Job Details:
03/10/2022
Installed harness and drain pump. Ran auto test. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Manny
Job Details:
03/10/2022
Replaced adjusters opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Columbia Station, OH 44028
David R
Job Details:
03/10/2022
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hrs to cool to normal temps and 24-48 for ice bin to fill. ; used 1 W11506635 (Coupler) from stock"
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Parma, OH 44134
Gabriel P
Job Details:
03/10/2022
"Found gearcase leaking oil gave estimate customer will not fix ; ordrng 1 WH38X27335 (Gearcase) and 1 WH02X10363 (Nut), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Perry, OH 44081
Dan H
Job Details:
03/10/2022
"Customer complaint that unit only fills with a little bit of water, started normal wash cycle, unit filled to normal water level, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV220AEWXAA01
Near Burton, OH 44021
Brian M
Job Details:
03/10/2022
Installed heater Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/10/2022
"Cc light wont shut off Found board relay stuck closed Needs control Office to schedule parts not in stock ; ordrng 1 W10881539 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGD6WW
Near Ravenna, OH 44266
Brian M
Job Details:
03/10/2022
Cc unit does not washing Found wash motor overheating and then shuts off Needs motor motor is NLA
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Perry, OH 44081
Dan H
Job Details:
03/10/2022
"Customer complaint that unit is not making ice, confirmed, found fill cup frozen solid, unit needs new valve; ordrng 1 W11043013 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details:
03/10/2022
Installed ui same issue Called whirlpool they are sending it for review
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44134
Gabriel P
Job Details:
03/10/2022
Found error code f5e2 latch failure delete error and reset control by unplugging unit and plugging it back on and unit started working as design advise to monitor paid svc
We serviced a
WHIRLPOOL RANGE
Model KICU509XBL00
Near Lorain, OH 44053
Angel
Job Details:
03/10/2022
Replaced module and programmed cooktop to its proper code. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44119
Corina B
Job Details:
03/10/2022
CC that the unit does not start. Confirmed. Found the door switch is broken. Replaced the door switch from t/s. Opt test ok. ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Eastlake, OH 44095
Corina B
Job Details:
03/10/2022
"CC that the unit is not working. Confirmed. Ran diag F7E7 MOTOR UNABLE TO REACH TARGET RPM, F7E1 BASKET SPEED FAULT. Ran a manual spin spun for a second then stopped. Checked the lid lock open, replaced the lock from t/s. Ran a calibration. Opt test ok ; used 1 W10404050 (LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details:
03/10/2022
Model and serial number do not match. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Elyria, OH 44035
Marie V
Job Details:
03/10/2022
"Cc that the unit leaks after using clean washer with affresh . Ran diag, no error codes. Tilted unit found lost of rust on the floor. Unit needs new rotor , stator and bearings replaced. Cust will not fix.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator), used 1 W10435302 (BEARING), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSW9700PQ2
Near Westlake, OH 44145
Jason N
Job Details:
03/10/2022
Installed drive motor. Ran spin and drain test. Unit spun out and drained. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Grafton, OH 44044
Marie V
Job Details:
03/10/2022
"Cc that the unit does not power on. Confirmed. I was able to enter diagn found error code f6e2 communication error between UI and ACU. Followed steps for control and pass the tested on tech sheet, the UI has corrosion. When I plugged in Ui the control led flashes too quickly. Unit will need Ui. ; ordrng 1 W10861510 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44052
Angel
Job Details:
03/10/2022
Cc that unit was not spinning clothes out good. When i arrived noticed that unit was not leveled out. Leveled unit and ran diagnostics and found error code F0E5 off balance load causing unit to pause and not complete cycle. Ran a calibration and auto test and passed. Looked underneath unit and everything looked good. Also customer stated that they were filling up washer fully. Explained to customer no more than 6 to 7 regular bath towels and only 2 tablespoons of detergent to avoid issue there having and other future issues they could have. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Manny
Job Details:
03/10/2022
"Cc unit not making ice in the freezer, ran harvest test and no water coming into ice maker , removed door and removed ice maker, found fill tube frozen, steamed fill tube and ran harvest test again, ice maker is filling, checked set temps and FC was set at -3 degrees and RC was set to 32, reset temps to recommended and advise customer not to lower it since it can freeze the fill tube again and advise o allow 8 to 10 hours for the ice maker to make enough ice"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMC50522AS1
Near Shaker Heights, OH 44122
Jason N
Job Details:
03/10/2022
"Cc unit went deadCustomer stated unit was in use in a heating cycle when unit stopped and went dark. Tried to turn breaker on and off, did not help. Ran m/s on unit, unit is not a built in model, is actually a countertop unit with a trim kit. No serviceable parts. Advised customer they will need a new unit."
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, OH 44120
Jason N
Job Details:
03/10/2022
"Cc unit making squealing noiseCustomer had unit running when arrived. Pulled right side panel off and observed inner unit components while running. Ran dryer for 50 minutes. No abnormal sounds heard, all components working normally. No signs of abnormal operation or wear. Could not duplicate noise again on this visit."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Streetsboro, OH 44241
Brian M
Job Details:
03/10/2022
Cc unit not spinning on delicates Found spin turned off Advised on settings OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44103
Joe O
Job Details:
03/10/2022
"Recovered refrigerant, installed compressor, evaporator, and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near North Royalton, OH 44133
David R
Job Details:
03/10/2022
"Cc unit leaking FZ door. Found when icemaker calling for water, water is leaking through inside of door down line, break in water line in the door. W10334261 shows NLA. Part to be researched.If door is available ***2 techs*** double labor ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Independence, OH 44131
David R
Job Details:
03/10/2022
"Cc of unit shaking. No error codes. All shipping bolts are out. Ran a diagnostics cycle, good. Found drain house hitting wall slightly, moved and corrected hose. A components working. Ran unit on drain/spin cycle at full top spin. Checks good. Unit spin checks to work properly. Advised of overloading."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Columbia Station, OH 44028
Marie V
Job Details:
03/10/2022
Cc that the unit is not heating. Confirmed found cut off open. Verify air flow is good. Op test okAdvice cust to replace foil vent for rigid metal or flexible metal vent.; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Manny
Job Details:
03/10/2022
"Cc unit not dispense water or making ice, verify and not water is being dispense, found reservoir frozen steamed reservoir water being dispense, ran harvest test on ice maker and ice maker is not moving , replaced ice maker with T/S wpw10300024, when I installed the bail arm the ice maker is staying in the off position and bail arm wont move to on position. TS ice maker came defective, ordering ice maker; ordrng 1 Wpw10300024 (Ice maker), used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Mentor, OH 44060
Corina B
Job Details:
03/10/2022
"CC that there is water leaking, the ice and water do not work. Confirmed. Found the drain tube blocked with coffee beans. Steamed out the drain tube. Found the water supply turned off. Cycled the ice maker. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Painesville, OH 44077
Corina B
Job Details:
03/10/2022
"CC light not working on dispenser. confirmed, replaced the control. Opt test n/g. Found the wire at the door broken. will need new freezer door. Office to reschedule. Brought the core back for return. ; ordrng 1 LW11026356 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44052
Angel
Job Details:
03/10/2022
Cc that unit started not cooling again. Verified and found evaporator cover full of frost unit is having defrost problem again. Checked thermistor and heater and there good steamed out evaporator again and will be ordering ui and main control board. Ordering parts.; ordrng 1 W11203289 (Ui) and 1 W11546690 (Control) and 1 W11546684 (clip)
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Jefferson, OH 44047
Dan H
Job Details:
03/10/2022
"Customer complaint that lights are not working, found bulbs not screwed in completely, screwed bulbs in completely, lights are working now, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Jefferson, OH 44047
Dan H
Job Details:
03/10/2022
"Customer complaint that water is dripping from ice maker fill tube, confirmed, found water constantly running from ice maker fill tube, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Bentleyville, OH 44022
Manny
Job Details:
03/10/2022
"Cc unit has error F8E1 but water is coming in, ran diagnostics and found code F8E1 for long fill, customer has an intelliflow valve installed and when unit calls for call water the intelliflow makes a loud grinding noise, advise customer to replace the intelliflow valve and if they still have issues to give us a call, customer sent pop to office, called office to confirm we received pop, and we did. Unit is working as designed, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Westlake, OH 44145
Angel
Job Details:
03/10/2022
"Cc that lights went out in freezer and on the sides of unit. Verified and unit needs the freezer led replaced and one of the leds under icemker . Replaced freezer led from truck stock and replaced the one from under icemaker from a surplus part I had. Tested and units lights are working as should now. Also customer wanted me to install filter and produce preserver packs as well installed for her. Opt test ok.; ordrng 1 W11462342 (Led), used 1 SENIORDISCOUNT (senior discount), and 1 W10695459 (LED MODULE) from stock"
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Pepper Pike, OH 44124
Jason N
Job Details:
03/10/2022
"Cc unit not heating Ran dryer op test, ignitor is not glowing, no ignition. Checked all thermals, found thermal fuse open. Replaced thermal fuse using truck stock part. Retested. Power to ignitor restored, good flame. Checked airflow at vent outlet, good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Corina B
Job Details:
03/10/2022
"CC that the water, ice, lights and deli do not work. Confirmed. Found there water in the deli drawer."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
03/10/2022
"Cc: not heatingFound unit receiving proper power. Found element open and thermal cut off open.needs element and thermal cut offCustomer showed pop; ordrng 1 W10900067 (cutoff-tml) and 1 279838 (element,heater)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Aurora, OH 44202
Brian M
Job Details:
03/10/2022
"Cc unit not cooling Found no frost pattern and compressor extremely hot Needs evap compressor and drier ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near North Olmsted, OH 44070
Angel
Job Details:
03/10/2022
"Cc that it was freezing again in freezer. Tested door and could tell that on the left side still had a small crack between seal and cabinet. Replaced tracks tested by opening and closing door and had a better seal around cabinet, also cabinet had some small opening around the cabinet so i siliconed it all around as well incase air was getting through. Opt test ok."
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Parma, OH 44129
David R
Job Details:
03/10/2022
"Cc unit making loud noise. Took apart unit, noise coming from motor, comes as a whole assembly. Gave estimate, customer paying SVC only for now. Do not order parts. SVC paid ; ordrng 1 WE17X23056 (Motor assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Kingsville, OH 44048
Dan H
Job Details:
03/10/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 19 degrees, found evaporator frozen solid, found defrost thermostat open and heater broken, unit needs new defrost thermostat and heater; ordrng 1 WR50X10065 (Def tstat) and 1 WR51X10055 (Heater)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near University Heights, OH 44118
Manny
Job Details:
03/10/2022
"Cc unit not working stays stuck on sensing, ran diagnostics and found code F6E1 for no communication between ACU and HMI, verified and have proper power coming in but voltage to acu is fluctuating from 4VDC to 6VDC, unit will need main control, was able to get into diagnostics and ran test cycle, unit will not spin, checked continuity to motor from connector J6 from pin 1 to 2 have 4ohms from 2 to 3 have 20ohms and from 1 to 3 have 0 ohms, unit will need rotor and stator.; ordrng 1 W11322883 (Acu control) and 1 W11354542 (Stator) and 1 W11314361 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Solon, OH 44139
Brian M
Job Details:
03/10/2022
Cc unit stops Draining mid cycle Found control shutting of during drain mode Needs control Part is NLa 8546514; ordrng 1 8546514 (electronic control)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chagrin Falls, OH 44023
Corina B
Job Details:
03/10/2022
CC that is a loud noise in a rinse. Confirmed. Found the suspension rods weak. Replaced the rods from surplus t/s. Ran a calibration. Opt test ok ; used 1 W11130362 (Suspension rods) from stock
We serviced a
GE REFRIGERATOR
Model GSS23GSKGCSS
Near Cleveland, OH 44118
Manny
Job Details:
03/10/2022
"Cc unit leaking on the back, found a puddle of water behind the unit, unit is leaking from the tube connected to valve. Unit need filter head replaced ; ordrng 1 WR17X22074 (Filter head and tubes), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Gabriel P
Job Details:
03/10/2022
Found error long fill no fill delete code ran calibration and auto test pass also ran manual test on hot cold and drain check for shocks is good. Ran normal is good working as design
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details:
03/10/2022
"Customer complaint of burning smell and lock is broken, no burning observed, found strike broken and lodged in lid lock, unit needs new strike and lid lock; ordrng 1 W10837741 (Strike) and 1 W11307244 (Lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44119
Jason N
Job Details:
03/10/2022
"Cc unit not working. She states it doesnt fill with enough water and the unit shakes when spinning. Ran diagnostics, found codes f2e1 for stuck button and f0e5 for offbalance load. Ran auto test and calibration, all functions passed. Advised customer on load sizing and load distribution during spin cycle. Unit is operating as designed."
We serviced a
KITCHENAID RANGE GAS
Model KFGG500EBS2
Near Burton, OH 44021
Corina B
Job Details:
03/10/2022
"CC that the oven is not turning on but working now. Found pans and cooling racks in the drawer. Moved pans and racks, unit sparked once and heated to 350*. Advised cust to keeps pans away from the back of the unit. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL7
Near North Olmsted, OH 44070
Marie V
Job Details:
03/10/2022
Replaced tub. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Parma, OH 44129
Marie V
Job Details:
03/10/2022
"Cc that th when the unit is agitating makes an awful noise. Ran diag, no error codes. Ran auto test. Noise came in agitation. When tilted unit found screw for cam off and belt coming off place as well. Replaced cam and belt from T/S. Ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Lakewood, OH 44107
Marie V
Job Details:
03/10/2022
Replaced seal and spray arms one of the seals got delivered wrong. They sent a bellow. Took pics. Ordering seal again ; ordrng 1 WP8269259 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Cleveland, OH 44111
Angel
Job Details:
03/10/2022
Replaced ui. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44130
David R
Job Details:
03/10/2022
"Cc unit not heating or timer not moving. Tested power, getting 120 from L1-N and L2-N but not 240 from L1-L2. Fuse box above dryer. 2 30 amp fuses, looks like 1 is blown. Recommend to customer to replace both of them. Unit components are good. Unit is working properly, customer to change fuses to get correct power to unit, op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Highland Heights, OH 44143
Joe O
Job Details:
03/10/2022
"Cc: not draining, error codesFound error codes f9e1(long drain) f3e1(water level system error) f8e0(steam valve error). Ran quick cycle. Found unit pressure system functioning. Found unit has long drain. Drain plugged. Needs drain clear. Cleared drain. Tested. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXABB
Near Painesville, OH 44077
Joe O
Job Details:
03/10/2022
"Installed water valve. Tested. Still getting no water to dispenser. Found water tank heater is not receiving power under load. Needs control. Customer does not want to continue.; ordrng 1 WR55X10856 (main circuit board323.15), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details:
03/10/2022
"Before replacing door, took pics of ice build up by door, warm air getting in causing unit to not cool properly, Replaced FZ door. Steamed all ice out. Ran icemaker diagnostics, good. Cycled and filled with water. Give 24 to cool and 24-48 for full bin of ice."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rocky River, OH 44116
Angel
Job Details:
03/10/2022
Cc that unit was working fine and it popped up with a F4E1 and he unplugged the unit and plugged it back up and its been working since. HV and I verified harness to heater sensor and harness was good also tested heater and sensor and they were both in range. Still replaced heater ran auto test in diagnostics and passed. Called BJ to ask what he thinks and said that if its working and everything is checking out good ask customer to monitor for now and if anything to call us back. But unit is working as should as of now. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDB950YG0
Near Mayfield Heights, OH 44124
Corina B
Job Details:
03/10/2022
"CC that the unit will not turn on. Confirmed. Found the thermal fuse is open. Will need a thermal fuse. Cust can install part. Customer insisted unit to be left apart. Left the dryer unplugged. Advised cust to not plug the dryer in. ; ordrng 1 WP3390719 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFD28GELCDS
Near Ashtabula, OH 44004
Dan H
Job Details:
03/10/2022
"Customer complaint that water is building up on fresh food section floor, confirmed, found a crack in the water filter housing, unit needs new water filter housing ; ordrng 1 WR02X13684 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Madison, OH 44057
Dan H
Job Details:
03/10/2022
"Installed new water filter housing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Mentor, OH 44060
Joe O
Job Details:
03/10/2022
Installed drawer. Op test ok
We serviced a
GE RANGE
Model JBP78W0B2WW
Near Euclid, OH 44119
Jason N
Job Details:
03/10/2022
"Cc unit oven not workingRan bake test, bake element not getting hot. Checked resistance on element, reading open. Unit will need bake element replaced. Quoted customer. ; ordrng 1 WB44T10011 (Bake element)"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Aurora, OH 44202
Brian M
Job Details:
03/10/2022
Cc no power Found unit not getting proper voltage coming to unit Missing voltage on line 1 Needs electrician
We serviced a
HOT POINT WALL OVEN
Model RK767G0J4BG
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/10/2022
Cc unit not heating Found knobs not in correct location Ran test bake no issue found But did advise that there is no parts available for this unit and in the future it will not be repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Mentor, OH 44060
Jason N
Job Details:
03/10/2022
"Cc unit dispense is too slowCustomer stated they just changed the filter and started having issues. Confirmed dispenser pressure is reduced and shuttering noise from filter. Removed and reinstalled filter, same result. Unit needs filter head. ; ordrng 1 W11346623 (Filter head)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Cleveland, OH 44128
Manny
Job Details:
03/10/2022
"Cc unit not draining, unit has water and clothing inside unit starts but door is lock, ran diagnostics found code f9e1 for draining issue, heard pump just humming, removed front cover and removed drain pump catch and found a piece of electrical wire all the way in the impeller and found a piece of plastic bag, removed and reassembled ran diagnostics test pump just hums, unit will need a drain pump.; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Elyria, OH 44035
Gabriel P
Job Details:
03/10/2022
Replace cooktop even if it was buried opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/10/2022
Cc unit not draining Found drain pump to have debris in it cleaned pump OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Middleburg Heights, OH 44130
David R
Job Details:
03/09/2022
"Cc unit was making a loud screeching noise while running. Screeching noise has stopped but grinding still coming when drum is being stopped. Rollers are shaving down in back and idler also small noise. Gave estimate for repair, customer paid SVC only. Do not order parts at this time. ; ordrng 2 DC97-16782A (Roller assembly)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austinburg, OH 44010
Dan H
Job Details:
03/09/2022
"Customer complaint that unit is shaking, suspension is good, ran diagnostics no error codes found, unit is not leveled, leveled unit, shaking is normal, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ravenna, OH 44266
Brian M
Job Details:
03/09/2022
"Cc unit not starting Found unit able to start but will not spin Found gearcase leaking oil Needs gearcase, slide, stator and clutch Office to schedule parts not in stock ; ordrng 1 W11423759 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider)"