Jeff M.

GTWN4250DWS GE WASHER The motor control was flashing 10 times indicating a communication issue to the main control. I unplug the washer and plugged it back in the main control stopped working but the motor control start flashing one seconds on one second off normal operation standby mode. control itself is receiving 120 V AC it does need a new main control; ordrng 1 WH12X10614 (control asm)

Jeff M.

KEDS100VAL2 WHIRLPOOL RANGE Installed new part unit op tested good. The switch is sending power too the ele. 240vac but the ele is open. Cust can install; used 1 WP660533 (8" HEATING ELE) from stock,

Jeff M.

FFBD2406NB FRIGIDAIRE DISHWASHER I had to pull the dishwasher out a little bit it was rubbing against the cabinets not allowing the door to shut properly. I raise the front of the dishwasher up so the motor was sitting on the floor so it's not vibrating. Also needs a new door gasket it is severely deformed allowing it to leak on the left side; ordrng 1 154827601 (gasket)

Jeff M.

MDB8959SFZ4 MAYTAG DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

RTW4516FW1 ROPER WASHER Customer was using the washer incorrectly. I instructed the customer on proper machine use. Unit op tested good ; Job Cmpltd,

Jeff M.

KDFE104DWH4 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WDF520PADW3 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Chad P.

MGDB755DW3 MAYTAG DRYER Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd

Robert A.

WHIRLPOOL WASHER WFW70HEBW0 Found a hole in pressure hose, air trap broken, need bothDo not use until repaired; ordrng 1 WPW10260500 (AIR TRAP ASM) and 1 WPW10525781 (PRESSURE HOSE), schdld next appmnt for 6/23 FRI !,

Robert A.

MAYTAG DISHWASHER MDB8969SDM3 Leveled unit, was low on rightside, door hitting tub when closing, ran diagnostic cycle, no leak, found right rail not going all the way back, needs railes; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R), schdld next appmnt for 6/23 FRI !,

Robert A.

Arthur V.

WHIRLPOOL REFRIGERATOR WRF736SDAM14 Wrong part ordered for shield Cust has a grey shield w/ no openings was sent a black one with openings. See pics. Ordered grey per lookup Dave techline 7719329968. Condesation is forming on top of freezer seal. Only area where heat can come from is top of mullion applied adhesive caulk per techline. Need to reorder shield ; ordrng 1 W10712262 (shield), schdld next appmnt for 6/23 FRI 8-12, s

Gail V.

KITCHENAID REFRIGERATOR KRMF706ESS01 Customers complaint is that the unit is frosting up on the rt side of the freezer. Checked service matters and found a service pointer W10842568 in regards to this issue. Followed the servoce pointer and found the door alighned and the fz door basket proerly installed. Tech did fint the upper rt corner of the gasket not sealing. Per the service pointer if the gasket is not uniform and has failed to have good compression anywhere the gasket needs replaced. There is also a servoce kit to help reduce the chance of frost. Ordering gasket and service kit. Customer request a morning time frame and was advised that we will try our best but we can not promise. ; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter), schdld next appmnt for 6/23 FRI 8-11

Arthur V.

ELECTROLUX WASHER EIFLS55IIW0 Found unit needs door lock and strike. Strike broke off in door lock. Reschedule at customer request Monday is her only available day ; ordrng 1 134629900 (door lock) and 1 134937300 (strike asy), schdld next appmnt for 6/26 MON 8-12,

Robert A.

WHIRLPOOL REFRIGERATOR WRF989SDAH02 Found water line cracked at valve, replaced section, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJ80-55 (5/16" X 5/16 FITTING4.06) from stock, Job Cmpltd,

Tim G.

GE REFRIGERATOR PFSS6PKWASS Installed new dispenser asm and tested all functions, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Tim G.

AMANA RANGE AGR6603SFB0 Complaint that the unit has a strong odor of gas when using the bake cycle. Checked and found unit a DSI. Added ground wire to the units bake burner and attached to the chassie of the unit. Tested the unit i a bake cycle and found a good spark ignition. Customer was still concerned about the odor the unit was producing while baking. Tech advised the customer that the odor is not that its not gas that its a heat odor which is common for new unit to have. ; Job Cmpltd,

Corina B.

GTDP280EDOWW GE DRYER CC that the timer is not turning. Found the timer has seized up and the knob is cracked. Will need a new timer and knob. Cust can install part. Pd for sc and parts. ; ordrng 1 WE01X20374 (control knob 3342) and 1 WE04X20089 (timer 6419), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\293085a.png], saved tck

Corina B.

WZC3122DW00 WHIRLPOOL FREEZER CC that the unit doesnt get colder then 40*. Unit was unplugged when i got here, plugged it in. Checked amp .49 amps when compresser is running. Called tl Dave file # 7719321469. Dave said he will be calling back if he needs pressure readings. ; saved tck

Corina B.

KBFS25ECMS00 KITCHENAID REFRIGERATOR Replaced the water valve. Found the coils for the water line were frozen. Used steamer to steam the coils out. Water dispenser is working. Advised cust to not overload the unit with food. Optest ok

Corina B.

UXT4130ADB2 WHIRLPOOL HOOD CC that the fan is not working. Checked the voltage frombr to white 120v and wh to red 120v. Will need a new fan motor. Office to order parts. Rs per cust req.; ordrng 1 W10910693 (FAN MOTOR), schdld next appmnt for 6/22 THU 12-3

Corina B.

MVWX655DW0 WHIRLPOOL WASHER CC its just draining. Ran diag F3E1 – PRESSURE SYSTEM FAULT, checked the hose no blockage no holes. Tried the run a cycle and the drain pump turn on and no lights turn on to the ui. Will need a new main control. Cust decided to wait on ordering the part after i ran the card. Office do not order the part. ;, Job Cmpltd

Corina B.

PSS26LSRESS GE REFRIGERATOR CC that there is a loud noise coming from the back. Found the evap fan had ice cube caught in the fan blade, from where the ice bin was overflowing. Showed cust how to turn the ice maker off. Cust wants to talk to husband before ordering parts. Pd sc.; Job Cmpltd

Corina B.

WED4616FW0 WHIRLPOOL DRYER Cust showed pop, sent pic. CC that the unit is taking to long to dry clothes. Checked the voltage at term block, correct. Removed back cover ran unit to see if heater is cycling properly, the heater is cycling. Advised cust 6-8 bath towels should take 60 mins to dry. Cust has foil vent, advised to change the foil vent to a semi-rigid or rigid vent. Optest ok.; Job Cmpltd

Dan H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 61 degrees, freezer section temperature at 9 degrees, found fresh food section evaporator frosted around edges again, ran test 4, fresh food section evaporator fan is still not running, called whirlpool techline spoke to john, suggested replacing main control board file# 7719318101; ordrng 1 W10843055 (CNTRL), schdld next appmnt for 6/22 THU

Dan H.

WGD9400SW1 WHIRLPOOL DRYER Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, found gas will light and shut off within a minutes, units amp draw is correct, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock, Job Cmpltd

Dan H.

WRV986FDEM01 WHIRLPOOL REFRIGERATOR Installed new water line, op test good ; Job Cmpltd,

Dan H.

WTW8000BW0 WHIRLPOOL WASHER Installed new hinges and lid lock, op test good ; Job Cmpltd,

Dan H.

MVWC360AW0 WHIRLPOOL WASHER , Customer complaint unit is making a squealing noise, found cam popped off of gearcase, unable to reinstalled(keeps popping back out of mount), unit needs new cam kit, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

Dan H.

MEDC300BW0 MAYTAG DRYER Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out thermal fuse, unit heated, unit is recieving correct power, good air flow outside, unit needs new thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Dan H.

ZISB48DYB GE REFRIGERATOR Installed new defrost timer, op test good ; Job Cmplt

Dan H.

GE REFRIGERATOR Customer complaint that unit is leaking water, found water spraying out of compression fitting on supply line, advised customer that they need a plumber to replace compression fitting, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, unit is operating as designed ; Job Cmpltd

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost buold up in freezer section, found door gasket not sealing at top, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd

Dan H.

FUF14DTARWH ge freezer Customer complaint that unit is not cooling properly and is leaking from ice build up on floor, found evaporator drain tube clogged causing ice build up under evaporator and on freezer section floor(see pic), good frost pattern on evaporator, ice build up is blocking air flow, cleared ice and evaporator drain tube, op test good ; Job Cmpltd

Chad P.

MRT711BZDM00 MAYTAG REFRIGERATOR Found unit not defrosting. Thermistot and bimetal check good. Power has been corrected. Forced defrost through control. Unit is able to defrost. Needs control replaced. Please place cust on cancelation list. ; ordrng 1 W10802061 (CONTROL)

Chad P.

MFT2976AEM02 WHIRLPOOL REFRIGERATOR inne door liner cracked causing seal to come out. Unable to secure seal back into door. Needs door replaced. Advised it will take time for door to come in. If door arrives and you have not been contacted please call the office for install appt. ; ordrng 1 LW10341279

Chad P.

MFD2561HEB WHIRLPOOL REFRIGERATOR Found the ball bearings in the freezer door tracks are falling out and seizing up causing a poor seal on the door and creating frost. Needs both tracks replaced. ; ordrng 2 12002683 (slide)s

Chad P.

KDFE104DBL0 KITCHENAID DISHWASHER Found tracks for upper rack binding. Needs tracks replaced. ; ordrng 1 W11048936 (TRACK) and 1 W11110542 (TRACK)

Chad P.

MVWC565FW0 MAYTAG WASHER Found control has power but is not responding to any commands or diagnostics mode. Needs control replaced. Cust very unhappy and its likely that the unit will be replaced. Purchased from home depot. ; ordrng 1 W10916229 (CONTROL)

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 nstalled valve and cycled icemaker. Unit filled after the harvest completed. Advised the customer to give the unit 12-24 hrs to make ice. ; Job Cmpltd

Chad P.

RTW4516FW1 ROPER WASHER Ran unit on the largest cycle possible. No leaking. No signs of unit leaking. Advised wash tub is backing up. Likely this is whats leaking. Advised to snake out wash tube. Op test ok. ; Job Cmpltd

Chad P.

WFG505M0BS0 WHIRLPOOL RANGE Installed manifold. Op test ok. ; Job Cmpltd,

Chad P.

WRF736SDAW11 WHIRLPOOL REFRIGERATOR Arrived to find unit in total no cool again. Tapped system. Unit is 20 in vac. Added charge. No change. Unit restricted. Tech able to get gas through filter drier. Removed and tested cap. Unable to passs gas throuh cap tube. Techline: kurt. Advised that cap tube is restricted. Non repairable. Out of warranty

Chad P.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed washer. Op test ok. ; Job Cmpltd,

Chad P.

MGDB755DW3 MAYTAG DRYER Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd,

Tim G.

FRIGIDAIRE WALL OVEN PLEB30T8CCB Complaint that the top oven is not heating bake nor broil. Checked and found thermal devices ok and no power to either element. Found unit needs relay board. Quoted customer for board and they would like to think about it. ; Cllctd $96.02 CC Ref # 742553603, Job Cmptd

Robert A.

KENMORE WASHER 110.29882890 Found coupler broken, trans spins free, replaced coupler, op test ok; used 1 285753A (COUPLING18.28) from stock, , Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KRFC300EBL01 Temps good, i/m empty, no water through disp, can hear valve humm, found water line behind unit kinked, when unit is pulled out has good water flow, suggest having a plumber reroute line, op test ok; Job Cmpltd,

Arthur V.

WHIRLPOOL DRYER WED7000DW0 Noise was from coins between drum and front panel. Found clips broken causing issue Cust needs afternoon. ; ordrng 2 W10854425 (clip)s, schdld next appmnt for 6/22 THU 1-5,

Robert A.

WHIRLPOOL REFRIGERATOR WRF736SDAM1, Door closer on right side fresh food door loose and creaking when opening. Nothing to do with alarm-- tightened closer screws Op test good. Door opening and closing with no noise ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRF560SMYW04 Replaced main control. Unit started and started to cool. Op test good Took core for return ; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRR56X18FW00 Comp and fans running, Temp 71deg, frost only by cap tube, comp pulling .4amp, tapped system, in vac, added r134a, temp off evap dropping, needs evap and comp kit; ordrng 1 W10769822 (COMP) and 1 W10858281 (EVAP) and 1 WPW10143759 (DRIER), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/22 THU ! [***],

Robert A.

WHIRLPOOL REFRIGERATOR WRF532SMBM01 Found cond line leaking, removed section and replaced, pulled 28"vac w/pump, watched, charged 5oz r134a, unit cooling, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WTW6600SW1 Installed bearing kit, rps kit, lid, hinges, and top, ran diagnostic cycle, op test ok; Job Cmpltd,

Tim G.

MAYTAG DRYER MEDB755DW2 Complaint that the unit runs but doesnt heat. Checked and found the high limit open. Customer stated they had a venting company just out to clean (likely cause of failure). Replaced with kit, op test good. Unit is still under first year; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

Tim G.

MAYTAG WASHER MVWB765FW0 Customers complaint that the clothing is coming out very tangled. Checked and found stored errors F7E0 lost power during the spin cycle. F0E5 off balance load, F2E1 UI button stuck. Checked and found that the customer has a anti flood alarm in series with the unit attached to the drain hose (see pic) designed that if the water level in the tub should reach the drain hose it cuts power to the unit. Tested the anti flood and found the unit does turn off if activated. Advised the customer that this may be an issue if the sink should backup. Customer also is plugged into a non grounder two prong outlet and was advised that the unit needs to be grounded. Tested the unit on normal wash and showed customer the level of the water to find it to fill a 1/4 way full. Tested deep water fill and found the unit to fill 3/4 way full. Found the unit functioning properly. ; Job Cmpltd,

Gail V.

JENN-AIR REFRIGERATOR JSD2789DES Complaint that the unit is leaking on the fz side. Checked and found the evap drain frozen over due to blocked drain. Quoted customer for ice removal and drain clean. Cleared ice and snaked drain, op test good. ; , Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM03Complaint that the unit isn't producing ice and when it was producing ice it took a long time. Checked unit and found two cubes stuck between the bail arm and the icemaker causing the unit to not cycle. Also found a few thin cubes indicating a water pressure issue. Customer is on a well and using a filter in the unit rather than a bypass cap which was suggested due to water already being filter. Customer stated that he didnt have a bypass cap that he bought it open box. Tech checked the water pressure and found 40psi (very min). Checked service matters and found no service pointers. Tech checked temps and found the fz-2 deg and ff at 37degs and in the ice room 13 degs. Unit is checking out to be working as designed. Tech spoke to EB while in the home. Customer is trying to get unit exchanged. Ordering bypass cap and sending directly to customer no return visit needed. ; ordrng 1 WP12664501 (plug- bypa),

Tim G.

AMANA REFRIGERATOR ARB2557CSR Complaint that the unit is not cooling. Checked temps and found 42ff and 28fz. Pulled unit out and found the unit to start making a abnormal sound in the compressor compartment. Pulled panel and found the fan blade hitting the housing. Repositioned and found sound to stop. Checked all connection on the compressor and drier and found no oil like substance or signs of dye. Compressor pulling between .96-1.00amps. Pulled evap cover and found a half frost pattern and a oily substance around the suction tube of the evap. Tapped sys and found to be in a 12"vac. Added half charge (2.5oz) and found unit to come out of a vac and the frost pattern to improve. Unit found to have leak in the evap. Ordering evap. ; ordrng 1 12002041 (kit,evap), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/22 THU ! [***],

Tim G.

JENN-AIR WALL OVEN ELE JJW2830WP00 Customers complaint is that the unit displays a F8E0 low cooling fan speed when using the upper oven. Checked error history and found same error. Tested a bake on the upper oven after clearing the error and found the fan to not run. Tested the unit in service mode and found the fan to run on high speed when activated and then tested on low speed and found to run. Tested upper bake and found fan to now run. Checked and found the blade very discolored and full of dust due to grease. Found on service matters SP W10702370 stating that any F8 error the UI with different softwear may need replaced. Tech doesnt believe that the UI is needed at this time but the upper fan should be replaced. Quoted customer for repair and ordering cooling fan.; ordrng 1 WPW10273667 (blower. 105.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $229.31 CC Ref # 742109722, schdld next appmnt for 6/22 THU 9-12,

Chad P.

MEDX6STBW00 MAYTAG DRYER Found fuse open in junction box. No power to unit. Advise to replace the fuse. If issues return please contact aarons for service. ; Job Cmpltd

Chad P.

MEDC215EW1 MAYTAG DRYER , Installed timer. Op test ok. ; Job Cmpltd

Chad P.

FRT18L4JBD FRIGIDAIRE REFRIGERATOR Installed condenser fan motor. Op test ok. ; Job Cmpltd,

Chad P.

WRF736SDAW11 WHIRLPOOL REFRIGERATOR Installed comp and drier. Op test ok. ; Job Cmpltd

Chad P.

KDFE104DWH2 KITCHENAID DISHWASHER Found control came dislodged and disconnected from interface. Mounted control with screw and reset power. Ran normal wash. Op test ok. ; Job Cmpltd,

Chad P.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Found unit in 20 in vac. No frost on evap. Added charge. No leak on high side. Low side leak. Needs evap and filter drier replaced. ; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER),

Paul H.

GC5THGXKB00 WHIRLPOOL REFRIGERATOR Heater in IM not functioning properly causing motor to stick during ice removal, unit needs new IM, replaced ice maker from t/s, cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock,

Robert A.

WHIRLPOOL BUILT IN OVEN WOS51ES4EB00 Complaint, keep warm key, had unit set at 170 to keep food warm, said it did not get warm, ran diognastics, good, set bake at 170, after 25 min, checked svc matters, no known issues, checked temp, 168deg, waited 15 min, temp 175deg watched 10 min, temp 170deg, unit working as designed, tested keep warm key, sets at 170deg, working correct, talked w/cust asked if last oven was a convection oven, cust said yes, unit working correct, op test okCust wants unit replaced Allow unit to preheat for 25 to 30 min for oven to be evenly heated regardless of temp set Talked w/bb Called wptl rickSr# 7719317114; Job Cmpltd,

Gail V.

JENN-AIR REFRIGERATOR JFC2290REM00 Complaint that the right ff door gasket split and the magnet come out (see pic). Checked and found the gasket torn and the magnet out. Unit needs gasket. Factory gasket found in good shape and not sticky at all. ; ordrng 1 W10443241 (gasket-fip), schdld next appmnt for 6/22 THU !,

Robert A.

KITCHENAID WALL OVEN KEBS109BSP00 Found display blank, t fuse open, jumped out, ran diagnostics, good, tested unit, fan running, talked w/cust, cust was using broiler with door open, per manual door needs to be closed to keep heat away from controls, needs t fuse; ordrng 1 WPW10545255 (FUSE22.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/21 WED !,

Tim G.

JENN-AIR OTR MICROWAVE JMV9196CS1 Complaint that the exhaust fan turns on on its own. Customer stated that the fan went turned on at 2am and was not able to turn it off. Tech has had experience with this type of issue and has found it to be the thermistor that controls the fan when cooking under the unit and there is too much heat. Unit will need sensor. ; ordrng 1 W10536989 (thermistor), schdld next appmnt for 6/22 THU !, saved tckt [SdLink

Tim G.

WHIRLPOOL DISHWASHER WDT720PADB2 Replaced water valve and inner door insulation. Op test good. No leaks ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FMDW01 nstalled new control kit, op test good. Read over service pointer labeled in the notes and found this unit is not having that described issue. ; Job Cmpltd

Corina B.

NTW4705EW0 AMANA WASHER Cust had aaron fax over the reciept. Re schedule appt. for next week. Pre id a main control. Office to order part when receipt comes through; ordrng 1 W10915584 (CONTROL), schdld next appmnt for 6/21 WED

Corina B.

WRT541SZDB00 WHIRLPOOL REFRIGERATOR Replaced the fan blade, seal around the evap fan and silicon the frame freezer. Found the fz gasket was not touching the frame of the unit. Steamed the gasket out. Optest ok.; Job Cmpltd

Arthur V.

MAYTAG WASHER MVWC565FW0 Cust complaint that unit would nit complete cycle. Ran diagnostics no errors--- ran a auto cycle. Passed. Cycled with small load --- unit filled,advanced to wash,advanced to rinse, lid lock came on. Then unit advanced to spin and spun out clothes. Done light came on and lid lock opened. Unit op test good. Unit completed whole cycle passed all tests. Auto and manual. Could not duplicate issue. Ran recalibration cycle per techline after running recalibration. Checked for error codes No codes found RON--- file number. 7719314456----; Job Cmpltd,

Corina B.

MFF2558VEW4 maytag refrigerator CC that there is water coming out of the fz. Found the drain tube is clogged. Replaced the drain tube from t/s. Steamed the drain tube out. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Corina B.

MVWB835DW1 MAYTAG WASHER CC that there is a squeak when its running. Ran a rinse and spin. Had cust put 6 bath towels and fill washer ran a drain and spin. Could not duplicate the problem. Did lift the top and found the metal was rubbing on a screw, bent the frame in so the frame doeant rub against the frame. Optest ok.; Job Cmpltd

Corina B.

LAT2300AAE MAYTAG WASHER CC tht its not spinning and leaking water. Found the transmission is leaking. Will need anew transmission. Cust does not want to repair. Cust pd sc. ; Job Cmpltd

Corina B.

MFW2055DRM00 MAYTAG REFRIGERATOR CC that the unit is not cooling. Ff 74.4 fz 37.5. Found the fz was covered in ice. And evap fan not running. Removed the evap cover and the evap fan was covered in ice. Steamed the ice from the fan, started running. Found the left side door gasket was not a tight seal. Steamed the door gasket on the left side. Fz door is sealing properly. Optest ok. ; Job Cmpltd

Corina B.

WRF532SMBM01 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Checked temps Fz 45* ff 49*. Removed the evap cover. Frost on the rt corner of the evap. Recovered the freon. Replaced the drier filter from t/s. Charged system to 5.0oz. Of freon. Advised cust to keep an eye on the temps. Frost on the evap. Optest ok. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Corina B.

KDFE104DWH4 WHIRLPOOL DISHWASHER Replaced the main control and ui. Ran calibration. Optest ok. ; Job Cmpltd,

Dan H.

WRX988SIBM00 WHIRLPOOL REFRIGERATOR 6/15/17 17:32: DH there 6/15 THU, 16:51 to 17:30, Customer complaint that unit is not cooling properly, fresh food section temperature at 58 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frosted over, ran test 4, fresh food section evaporator fan is not working, fresh food section evaporator fan is recieving 14vdc, unit needs new fresh food section evaporator fan; ordrng 1 W10633627 (evaporator FAN ), schdld next appmnt for 6/21 WED

Dan H.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking water from reservior, confirmed, reservior has a pin hole in it, unit needs new water reservior; ordrng 1 WP12706112 (TANK), schdld next appmnt for 6/21 WED

Dan H.

KFIS25XVMS2 KITCHENAID REFRIGERATOR Installed new control, op test good, then customer complaint that deli drawer lid and kick plate is broken, found tab on kickplate broken and unable to mount to unit, found deli drawer track broken, unit needs new deli drawer track and kickplate; ordrng 1 W10874836 (TRACK) and 1 W10874836 (TRACK) and 1 WPW10534155 (KICKPLATE), schdld next appmnt for 6/21 WED

Dan H.

WOS92EC7AB01 WHIRLPOOL WALL OVEN Installed new high limit thermostat and thermal fuse, op test good; Job Cmpltd

Dan H.

MZF34X20DW00 MAYTAG FREEZER Customer complaint of frost build up and and food in upper door not freezing, door is sealing, no air leaks in cabinet, temperature at 3 degrees, unit is operating as designed ; Job Cmpltd,

Dan H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit is operating as designed ; Job Cmpltd

Dan H.

MFI2570FEZ02 MAYTAG REFRIGERATOR Customer complaint that unit does not dispense ice, confirmed, found auger motor disconnected, connected auger motor, unit dispenses ice now, op test good ; Job Cmpltd

Dan H.

MFX2876DRM00 MAYTAG REFRIGERATOR Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice and evaporator drain tube, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

Dan H.

KUDS30IXWH4 WHIRLPOOL DISHWASHER Installed new control and user interface, op test good,; Job Cmpltd

Arthur V.

MAYTAG WASHER MVWB450WQ2 Replaced parts listed. Op test good. Ran complete rinse and spin cycle no leaks. ; Job Cmpltd,

Arthur V.

WHIRLPOOL DRYER LEQ8000JQ3 Found element open Needs replaced replaced with truck stock. Op test good ; used 1 279838 (ELEMENT) from stock, , Job Cmpltd,

Gail V.

WHIRLPOOL REFRIGERATOR WRF736SDAM14 Customer called Whirlpool to tell them that he did not want the refrigerator to leak through his floor into his basement but in reality this is a condensation issue where condensate is forming on the top of his freezer gasket. So there is no actual damage being done at this time I be leave that unit should have right door adjusted slightly down to be even with left door and I think silicone should be put on Mullion strip where it meets the frame. Make this a av only call i have the silicone. RECIEVED ONLY ONE PART.

Paul H.

GB2SHDXTQ01 WHIRLPOOL REFRIGERATOR Found supply water line cracked, cut off supply water lineexplained that this is installation item, and that customer would have to have it replaced

Robert A.

MAYTAG WASHER MVWX655DW1 Complaint will not turn on, 120vac at outlet, 120vac at c/b, no heart beat, needs control; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 6/21 WED !,

Paul H.

MEDB835DW3 MAYTAG DRYER Ran machine, tested temps, temps tested ok, cycling properly, checked exterior venting, mediocre air flow found, recommend venting be cleaned, unit functioning regularly. Also recommended that flexible venting be replaced with semi rigid; Job Cmpltd

Robert A.

KITCHENAID DBL WALL OVEN KEBS277BSS00 Installed control and sensor, tested unit, op test ok; Job Cmpltd,

Paul H.

KFIS29PBMS02 WHIRLPOOL REFRIGERATOR System was previously evacuated, prepared compressor and drier, replaced, pressure tested system, test ok, pulled system to 30psi vaccuum for 20 minutes, held pressure, charged with 5.5oz of R134a, pressure good, sealed system, op test ok; Job Cmpltd

Paul H.

FFGF3023LWF FRIGIDAIRE RANGE FL burner not lighting, found debris in burner port at igniter, cleared and tested, op test ok, not charging full labor, (senior discount and quick work).; Cllctd

Robert A.

WHIRLPOOL REFRIGERATOR KSSS42FKX00 Found unit open and off, plugged in, turned on, comp and fans running, unit starting to cool, watched unit, temps dropping, no alarms, cust to watch; Job Cmpltd

Chad P.

WRS325FDAM01 WHIRLPOOL REFRIGERATOR Found dispenser door not opening all the way causing ice to build up and back into chute. Also, door not closing completely. Needs disp assy replaced.

Chad P.

WRF736SDAM13 WHIRLPOOL REFRIGERATOR Found water very slow to fill at disp and small cubes again. Removed filter and replaced. Op test no good. Opened supply to unit. No change. Found filter head not sealing completely. Needs housing replaced. Advised cust to call drop and complain about short filter life. ; ordrng 1 WPW10238156 (HOUSING)

Chad P.

MVWC565FW0 MAYTAG WASHER Found unit will not fill with cold water. Water supply checks good. Found cold water solenoid open. Needs valve assy replaced. ; ordrng 1 W11038689 (VALVE, INLET),

Chad P.

FAFW3801LW5 FRIGIDAIRE WASH/DRY STACK Found basket jamming up. Found play in basket and damage to front tub. Will require, front and rear tubs. Basket, bellow, pulley and belt.

Paul H.

RED4516FW0 ROPER DRYER No heat, found hi-limit open, not a truckstock, ordering, also venting is foil-type, recommended replacing with semi-rigid; ordrng 1 W10900067 (THERMAL CUTOFF),

Paul H.

KRFF300ESS00 WHIRLPOOL REFRIGERATOR Took temps, 40s in FC, 50s in RC, loud compressor, issue is an inefficient compressor, ordering; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10507886 (compressor

Paul H.

MVWC565FW0 MAYTAG WASHER Ran diagnostics, no errors, ran manual lid lock, operating properly, however control randomly attempting to lock and unlock even when not in use. Ordering main control; ordrng 1 W10916229 (CNTRL)

Tim G.

MAYTAG WASHER MVWB765FW0 Customers complaint is that the unit would not start or do anything. Tech powered unit on and started a normal wash cycle. Tech noticed that when the start button was pressed the UI had a abnormal flash to it (quick flicker of lights on then off). Checked the outlet for ground and polarity and found good. Due to the flicker of the leds thats abnormal units UI needs replaced. Part not stocked through any supplier. Advised the customer that we should have an ETA with in the next 7-10 business days. ; ordrng 1 W10919546 (CONSOLE ), schdld next appmnt for 6/23 FRI !,

Tim G.

FRIGIDAIRE REFRIGERATOR FFHS2611LWHA Installed new fill tube and cleared ice around the fan, op test good. Cycled ice maker and found no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Tim G.

MAYTAG DISHWASHER MDB4709PAW2 Customers complaint is that the unit isn't always dispensing the detergent and or isnt disolving the detergent when it does. Checked units errors and found a 6-2 fill valve ele prob, 6-1 low no water, 5-2 door stuck closed, 10-1 dispenser eletrical problem. Tech checked all connections and found good. Checked the float switch for obstructions and found none. Due to the type of errors and not finding any wiring issue the cause of failure is found to be within the control. Ordering control. Tech also corrected drain hose under the sink by adding a loop. ; ordrng 1 W10595570 (cntrl-elec), schdld next appmnt for 6/21 WED !,

Corina B.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR CC that there is frost building up in the fz. Found the fz door gasket is not a tight seal. Steamed the gasket out with the steamer. Optest ok. ; Job Cmpltd,

Corina B.

GX2FHDXVB04 WHIRLPOOL REFRIGERATOR Replaced the fz door gasket. Gasket is closing tight. CC that the fz door is hard to close. Found frost on the rails, steamed the frost of thr rails and lput a thin cost of vasoline on the rails. Optest ok. ; Job Cmpltd

Corina B.

WTW4950XW3 WHIRLPOOL WASHER CC that the basket spins fast and makes a loud noise. Ran diag no codes. Ran an auto test. Ran a drain and spin. Will need a gearcase. Office to order part. ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 6/20 TUE

Corina B.

GI7FVCXWQ00 WHIRLPOOL REFRIGERATOR Relaced the control board. The evap fan is not running. Removed cover found it covered in ice, again. Steamed the fan, ran diag fan did not turn on. Found the drain tube is not draining. Service pointer Special Project S38253 will cover the drain tube. Will need a new evap fan and drain tube. Office to order parts. ; ordrng 1 W10619951 (tube-drain) and 1 WPW10276647 (motor-evap 15578), schdld next appmnt for 6/20 TUE

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR CC that the ff keeps leaking water. Found the drain pan is cracked in half. Will need a new drain pan. Office to order part. Rs per cust req; ordrng 1 WPW10537710 (pan-drip 4528), schdld next appmnt for 6/21 WED

Corina B.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR I scratched the trim and the shield. Office to order parts. ; ordrng 1 W10606657 (shield) and 1 WPW10402180 (trim), schdld next appmnt for 6/19 MON

Chris H.

KRFF507ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit was leaking out of the ice bucket, ff temp at 50 set to 33, frz temp at -5 set to -5, ff evap was covered in ice build up, cleared with steamer, ff evap fan is making noise, complaint frz drawer pops, found left slide rails binding, needs left rail nd ff evap fan, confirmed with bj ordering parts; ordrng 1 W10625067 (bracket) and 1 W11033168 (FF EVAP WITH THERMISTORS ) and 1 WPW10389152 (suppor

Chris H.

M1BXXLZYB00 MAYTAG REFRIGERATOR Customer complaint that unit leaks from underneath unit only when the icemaker is turned on, cycled icemaker several times unit is not leaking from icemaker line, found unit has a cracked evap drain pan causing the leak, unit needs a new drain pan, confirmed with bb; ordrng 1 W10890667 (DRAIN PAN), schdld next appmnt for 6/20 TUE

Chris H.

KDFE204EBL2 WHIRLPOOL DISHWASHER Installed new feed tube and manifold, upper rack is now engaging properly; Job Cmpltd

Chris H.

ZIRP360NXARH MONOGRAM REFRIGERATOR Installed new spring, op test good ;, Job Cmpltd,

Chris H.

NTW4651BQ1 AMANA WASHER Installed new control calibrated unit immediatly shot a speed sensor fault, cleared code replaced actuator, op test good, took core for return ; used 1 WPW1059717 ([Alt for W10913953) from stock, Job Cmpltd,

Chris H.

GHWN4250D0WW GE WASHER Installed new parts, op test good; Job Cmpltd

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Installed new thermostat, op test good ; Job Cmpltd

Chris H.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Evacuated system, cut out old compressor and ff evap, installed new parts, vacuumed system held for 15 minutes recharged using 5.50 ounces of freon, unit began to develop good frost pattern, op test good ;

Dan H.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making any ice, cycled ice maker, ice maker did not cycle, unit flashed faulty motor error, unit needs new ice maker ; ordrng 1 W10873791 (ice maker ), schdld next appmnt for 6/20 TUE

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that lid locked and customer cannot get clothes out, lid unlocked when tech arrived, customer had already recieved comtrol ordered from yesterdays diagnosis, installed new control, ran recalibration cycle, op test good ; Job Cmpltd

Dan H.

TPX24PPBGBB GE REFRIGERATOR Customer complaint that unit is leaking water, found water dispenser line cracked at valve, removed cracked line, rest of line is good, reinstalled into valve, op test good ; Job Cmpltd

Dan H.

NTW4516FW1 AMANA WASHER Customer complaint that unit was making noise and not advancing to mext cycle, found standing water in basket, unit unplugged when tech arrived, plugged unit in, found unit paused on rinse cycle, canceled cycle, water drained, ran diagnostics no error codes found, ran manual test cycle, all components are working, started normal wash cycle, unit filled and advanced to wassh cycle, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Dan H.

NTW4600YQ1 WHIRLPOOL WASHER Installed new suspension rods, op test good ; Job Cmpltd

Dan H.

MFF2055FRB00 MAYTAG REFRIGERATOR Customer complaint that unit runs too long, found freezer section door open on right side, reset drawer tracks, door is closing now, op test good ; Job Cmpltd

Dan H.

KEBS179BSS00 KITCHENAID WALL OVEN Installed new bake element, op test good ; Job Cmpltd

Dan H.

WRT138FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker started cycle and filled, op test good

Dan H.

KFIV29PCMS03 KITCHENAID REFRIGERATOR nstalled new led module, op test good ; Job Cmpltd

Dan H.

WFC7500VW2 WHIRLPOOL WASHER Installed new motor, op test good ; Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KRMF706ESS01 Installed adapter/fan service kit, checked frz drawers, lubricated slides, good, op test ok; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR GB2FHDXWQ05 Customers complaint is that the unit collects and freezes water on the bottom of the fz. Checked and found the old style grommet drain. Quoted customer for updated p-trap drain and replaced same. Cleared ice and opened drain with steamer, op test good. Per service matters charge part to S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KBFS20EVWH10 Ff 55, frz -10, no air flow to ff section, evap fan running, damper closed, ran diognastics on damper, damper will open and close, but will show open when closed, out of sink, needs damper asm; ordrng 1 WPW10594329 (DAMPER ASM72.42), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/21 WED 8-10,

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Ran diagnostics, off bal, ran recal cycle, leveled unit, ran spin, good, started normal wash, correct fill, op test ok; Job Cmpltd,

Arthur V.

GE MICROWAVE B-IN CVM1790SS1SS Found door switches not lining up properly. Adjusted switch tree. Door making contact now. Unit op test good ; Job compltd

Tim G.

Whirlpool refrigerator GB2FHDXWQ05, Customers complaint is that the unit collects and freezes water on the bottom of the fz. Checked and found the old style grommet drain. Quoted customer for updated p-trap drain and replaced same. Cleared ice and opened drain with steamer, op test good. Per service matters charge part to S38253

Tim G.

WHIRLPOOL WALL OVEN KEBS207SBL04 Customers complaint is that the unit is not keeping a correct temp (burning things). Checked unit and noticed the upper oven gasket torn. Tested the unit at a 350 bake and allowed to pre heat while working on the cook top. Tested the temps of both upper and lower and found with in temp. Ordering door gasket. ; ordrng 1 WP8304493 (gaskt-door), schdld next appmnt for 6/21 WED !,

Gail V.

WHIRLPOOL REFRIGERATOR MRT311FFFZ00 Cust complaint that she can put VERY little product in deli drawer without the drawer sliding forward and sometimes falling out. Austin--- file number ---7719307302. Then Rick- according to Rick (senior tech) this is the way it is designed and this is not a drawer that you are supposed to not support when you pull it out. There are no bearings or glides that support drawer and there is nothing wrong i can do to change issue for customer. : customer wants to say " this product is poor, i should not have to be so overly conscience of opening the meat drawer. I am sick of it hitting the floor!!!!!!!i can not do a full week shopping!!! I will never recommend product. Actually i want to return this overprice ,inferiority made hunk of junk. Call me and take this back!!!! This is a hardship to own !!!!!!!!!!!junk junk. Carol ivancic i am told nothing can be done!!!! ; Job Cmpltd,

Gail V.

WHIRLPOOL REFRIGERATOR MRT311FFFZ00 Cust complaint that she can put VERY little product in deli drawer without the drawer sliding forward and sometimes falling out. Austin--- file number ---7719307302. Then Rick- according to Rick (senior tech) this is the way it is designed and this is not a drawer that you are supposed to not support when you pull it out. There are no bearings or glides that support drawer and there is nothing wrong i can do to change issue for customer. : customer wants to say " this product is poor, i should not have to be so overly conscience of opening the meat drawer. I am sick of it hitting the floor!!!!!!!i can not do a full week shopping!!! I will never recommend product. Actually i want to return this overprice ,inferiority made hunk of junk. Call me and take this back!!!! This is a hardship to own !!!!!!!!!!!junk junk. Carol ivancic i am told nothing can be done!!!! ; Job Cmpltd,

Paul H.

WDF520PADM7 WHIRLPOOL DISHWASHER Replaced control board, ran test cycle, no issues, op test ok; Job Cmpltd

Jeff M.

GTZ21GBEBSS GE REFRIGERATOR The rear panel has not arrived yet. I also like to order the fan blades because of lot of noises can occur from off-balance blades. I was able to dampen the noise by shoving cardboard along the top of the panel and ceiling of the freezer section see picture.; ordrng 1 WR02X12499 (fan

Robert A.

MAYTAG WASHER MVWC416FW0 Ran diagnostics, no water entering unit, tested valves, low water flow, found shut off almost closed, corrected, good, water leaking on floor, reset drain hose, ran recal cycle, good started bulky load, good, propper fill, no leak found op test ok; Job Cmpltd,

Tim G.

KITCHENAID COOK TOP KECC508RPB04 nstalled new cooktop, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Tim G.

WHIRLPOOR DISHWASHER WDT710PAYM4 Installed new wiring harness, control and control panel. Tested a normal wash cycle op test good. ; Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER WFW9400SW03 Getting a f70 error code. Unplug mcu still getting error. Needs main ccu part number = WPW10271606--- . Cust to call back if repair is wanted. ; , Job Cmpltd,

Gail V.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Replaced ice maker. Op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR GB2FHDXWS06 Found ball of ice around area where refrigerant lines come into freezer. Cleared all ice and applied silicone to area around refrigerant lines ---- unit op test good ; Cllctd $200.64 cash, Job Cmpltd, saved tckt [SdLink

Arthur V.

MAYTAG DRYER MEDC215EW0 Found rollers faulty causing noise issue. Replaced drum rollers. IdLer pulley and belt still in good condition u op test good ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,

Arthur V.

MAYTAG REFRIGERATOR MBF2258XEW1 Replaced ice maker. Cycled unit op test good. Unit filled after cycling ; Job Cmpltd,

Arthur V.

DRYER ELE DRYER FAQE7011KW0 Found blower wheel cracked and needs replaced. ; ordrng 1 131775600 (blwr housing w/wheel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 6/20 TUE !,

Robert A.

KENMORE DISHWASHER 665.13263K113 Replaced adjusters, op test ok; used 1 W10712395 (ADJUSTED (SET OF 2)34.36) from stock, , Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WTW8200YW0 Ran drain and spin, bearings making noise, replaced, ran unit, op test ok; used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KDDC24CVS01 Unable to move unit, need to r/s for a different techCust to make accessible; schdld next appmnt for 6/20 TUE !, saved tckt [SdLink

Tim G.

Whirlpool dishwasher WDT710PAYM4, installed new wiring harness, control and control panel. Tested normal wash, op test good.

Robert A.

FRIGIDAIRE REFRIGERATOR FPRH19D7LF1 Installed door, handle and mounts, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS0 Found t fuse open, jumped out, good, replaced, op test ok; used 1 W10402110 (FUSE25.18) from stock, , Job Compltd

Robert A.

JENN-AIR M/W HOOD COMBO JMV8208BAS Found display dim, checked over unit, door switches good, inspected c/b some discoloration, ran unit, loud hum, checked cap can see crack, but tested good, needs mag, cap and diodeCust to replace; ordrng 1 8206562 (capactr-mg68.75) and 1 WPDE91-70063D (DIODE17.09) and 1 WPW10126786 (MAG166.63), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING)job compltd

Robert A.

WHIRLPOOL RANGE WFG530S0EW0 Found bulb open, tested. Socket, tested good, checked switch, good, replaced bulb, op test ok; used 1 TJS3810 (APPLIANCE BULB) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL HOOD DOWN DRAFT KHTU705SSS Found fan motor just humming, spun by hand, tried again, ng, receiving 120vac, needs motor Cust to replace; ordrng 1 WPW10242000 (FAN MOTOR477.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd next appt Mon

Alice M.

JS48CXDBDB00 JENNAIRE REFRIGERATOR , I found one of the capacitors on the control board swollen and needs the new control board kit assembly. Technical Service Pointer #: W10802724C; ordrng 1 W10789107 (BOARD KIT)

Jeff M.

MDG4000BWW WHIRLPOOL DRYER The unit is not heating i found the ignitor open. The unit is sending power too the ignitor.; ordrng 1 4391996 (ignitor flat wp)

Jeff M.

WFE745H0FS0 WHIRLPOOL RANGE The trim came broken and i order the black trim. It should've been the black stainless trim; ordrng 1 W10842333 (TRIM)

Paul H.

PP9830DJ1BB GE COOKTOP Contacts on fan switch are worn causing fan to not disengage, ordering fan switch; ordrng 1 WB24X10174 (switch)

Paul H.

WRS325FNAE00 WHIRLPOOL REFRIGERATOR Cold solder joint on main LED board has bad connection, causing intermittent strobing, needs replaced, ordering LED control; ordrng 1 WPW10515058 (light)

Robert A.

JENN-AIR RANGE JDS1450DS0 an diagnostics, no codes, ran auto test, lower oven failure, checked connections on element and element, good, found t fuse for drawer oven open, needs t fuse; ordrng 1 WP3196548 (T FUSE), schdld next appmnt for 6/19 MON !,

Paul H.

FGGF3054KFA FRIGIDAIRE RANGE Igniter is weak, not pulling three amps of current, needs replaced; ordrng 1 5304506545 (IGNITER),

Tim G.

WHIRLPOOL RANGE WFG320M0BB0 Complaint that the door seal is falling off and that the bottom burner cover is not installed correctly. Installed cover and found the rubber gasket torn (see pic). Unit needs gasket. ; ordrng 1 WPW10535778 (gaskt-door), schdld next appmnt for 6/19 MON !,

Paul H.

CFCP1NIXCSS GE REFRIGERATOR Replaced main control, unit powered up, cooling and all lights on, op test ok.; Job Cmpltd,

Paul H.

WFG515S0EB0 WHIRLPOOL RANGE Replaced bake burner, bake igniter, gas valve and wire harness, preheated to 350 to test, heated and held temp, residue in oven is cooking off, set 20 min timer, explained burn-out to customer; Job Cmpltd,

Tim G.

KITCHENAID RANGE KFES530ESS0 Installed new control and tested, op test good. Tech advise the customer that they dont have an anti tip bracket installed on their unit to prevent the unit from tipping forward when the door is open. Tech advised the customer that it is mandatory for all units to have one installed. ; Job Cmpltd,

Paul H.

AGR6303MFS0 AMANA RANGE Replaced spark module, tested by lighting surface burners, op test ok.; Job Cmpltd

Jeff M.

PFS22MISBWW GE REFRIGERATOR Customer left the door open allowing frost to accumulate in the freezer section. Also the waterline was Dripping customer stated it was leaking so i move the fridge to check the waterline I found a small crack in the waterline allowing it to spray water out. Customer will have a plumber repair the waterline

Jeff M.

GZ25FSRXYY WHIRLPOOL REFRIGERATOR The unit was not making ice. The unit was sending power too the icemaker. I installed the ts new part unit op tested good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Tim G.

MAYTAG REFRIGERATOR MBF2258DEE00 nstalled new pantry drawer and icemaker. Cycled icemaker, op test good. ; Job Cmpltd,

Tim G.

MAYTAG WASHER MVWB835DW1 Customers complaint that the unit isnt washing well, not getting clothing completely wet, and no spinning out large items. Checked unit and found a stored F0E3 (overload) and F0E5 (off balance load). Checked the units suspension and found good. Per the tech sheet checked for something causing friction between the tub and basket and found basket to move freely. Tested the unit on the cycle the customer says isnt working correctly (bedding) and found the unit to fill about 3/4 full of water. Suggested to the customer that they load items evenly around the wash plate and not on top. Also suggested to the customer to use the deep clean cycle to help disolve all the detergent. Both errors are caused by off balance loads. Tech advised the customer to do like fabric loads to further issues. ; Job Cmpltd,

Jeff M.

AER5735QAS AMANA RANGE A storm knocked the power out the oven did not turn back on when the power came on. I am plug the unit plugged it back in unit tested good

Jeff M.

MVWC415EW MAYTAG WASHER I found the guard was rubbing against the pulley I had spacers unit tested good; Job Cmpltd,

Jeff M.

KDFE104DSS0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\292399c.png] (via SDM)

Jeff M.

JGS9900BDB JENNAIRE RANGE Installed new part unit op tested good ; Job Cmpltd

Jeff M.

KUDP230BWH0 KITCHENAID DISHWASHER Dishwasher was producing a lot of sides somebody put Dawn dish soap instead of dish washer soap. I added about a cup of milk started and you canceled the cycle if you times clean the dishwasher out to unit tested good.

Jeff M.

MDB4949SDE3 MAYTAG DISHWASHER The unit was unlvl. I relvled the unit op tested good ; Job Cmpltd

Jeff M.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Their original complaint is the icemaker is not producing any ice unfortunately by the time I got there the bin was full of ice I cannot duplicate the issue most likely the icemaker was jammed; Job Cmpltd

Jeff M.

GTS18GBRERWW GE REFRIGERATOR I found the unit was not defosting the Bi metal was open I replaced with the truck stock unit tested good; used 1 WR50X10010 (DEFROST THERMOSTAT) from stock

Jeff M.

WDT780SAEM WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Tim G.

Maytag refrigerator MBF2258DEE00, Installed new pantry drawer and icemaker. Cycled icemaker, op test good.

Paul H.

KSRJ25FXMS03 KITCHENAID REFRIGERATOR Replaced valve and control, installed bulbs, lighting working in unit now, ice maker cycled but did not actuate valve assembly, continuously cycles, followed tech sheet and diagnosed optics, good, IM is noisy while cycling, has worn contacts, ordering ice maker; ordrng 1 WPW10300023 (icemaker)

Paul H.

KGRS505XSS03 KITCHENAID RANGE Old bake igniter shorting to chassis, Replaced bake igniter, ran preheat at 350, op test ok;

Paul H.

WSZ57L18DM00 WHIRLPOOL REFRIGERATOR Replaced control, cycled on and displayed setting, op test ok.; Job Cmpltd,

Paul H.

WBSE3120B2WW GE WASHER Replaced transmission and trans nut, started test cycle, noise has vanished, op test ok; Job Cmpltd

Chad P.

GTWN7450D0WW GE WASHER 4, X4g86Deepwell socket doesnt fit. Spoke with a.b. Found tool but it will not fit as it is square. Advised to call techline. Techline: advised on socket. 1 5/16 thinwall deep well socket. Impact 6point. P/n. Wx05x10022 usa professional. 7342ht ; ordrng 1 WX05X10022 (impact socket 1/2 dr)

Chad P.

JJW2730WS02 WHIRLPOOL WALL OVEN Found rack now failing. It is dislodging and popping up from the front and when its position is corrected it slips over front rework clips. Also, upper rack has lots of play left to right. Called rework number. Unit is in for product review. Tech removed rack. 7719249741; Job Cmpltd,

Corina B.

WMH53520CS5 WHIRLPOOL MICROWAVE CC that the underneath light switch does not work. Removed bottom panel, checked to see if there was a pinch wire. Checked voltage from the light to the board 120v. The light does not turn on or off unless you loose or tighten the bulb. Will need a new control board. ; ordrng 1 W11100597 (CONTROL BOARD), schdld next appmnt for 6/20 TUE

Corina B.

WRS322FDAM04 WHIRLPOOL REFRIGERATOR Replaced the lights. Optest ok.; Job Cmpltd,

Corina B.

MDB4949SDZ0 MAYTAG DISHWASHER CC that the middle wash arm gets stuck when washing and there is soap still on the dishes. Found the cust is using an off brand of detergent. Reattached the middle arm. Ran a normal cycle. The middle arm is moving freely. Advised cust to run hot water before starting the cycle and gave a sample of finish to try. Optest ok. ; Job Cmpltd

Corina B.

WTW5000DW1 WHIRLPOOL WASHER Replaced the gearcase and cam. Ran a calibration and drain and spin. Optest ok.; Job Cmpltd