We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland, OH 44109
Manny
Job Details: 04/27/2023
"Cc icemaker not working properly, verified and no ice notice that water line coming from the front of the unit going back through the right side but kinked underneath the unit, un kinked line and ice maker filled, advise customer to monitor the unit and if no ice its made unit will need ice make replace. And advise him to move the supply line to the back of the unit, since its in the front and if we have to pull the unit out theres a chance that the like can break.; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Columbia Station, OH 44028
David R
Job Details: 04/27/2023
"Cc unit FF not cooling properly. Found frosted up FF evap cover, fan not working. Thermistor out of range, no SPs. Will need evap cover assembly. ; ordrng 1 W11395558 (FF Evap assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Angel
Job Details: 04/27/2023
"Cc that unit has not made ice. Verified fill tube again and it was frozen again.Called tech spoke with Chris explained issue and asked if there was any air escaping from the rear of ice box and fill tube area I stated NO and he stated that the only thing he can think of is that and if thats good unit is not repairable because we have changed everything that has to do with the ice maker we changed fill tube heater 3 times, main board 2 times, water valve, user interface, ice maker and fascia heater as well. Explained to customer and he said he will contact his warranty as well."
We serviced a
KITCHENAID RANGE
Model KERH507YBL1
Near Highland Heights, OH 44143
Corina B
Job Details: 04/27/2023
Replaced the bake element. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Grand River, OH 44045
Joe O
Job Details: 04/27/2023
"Cc: long dry times, noiseFound roller worn. Installed dryer repair kit. Found unit has good heat and air flow. Found outside vent flaps not opening completely. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2023
"Cc: leakingFound door is not sealing, allowing water to pass through. Door not closing completely. Needs hinges, gasket, latch and strikeHinge out of stock. Office to reschedule ; ordrng 1 W11613573 (Hinge) and 1 W11613572 (Hinge) and 1 WPW10274884 (door latch) and 1 W11498831 (Gasket) and 1 WP8580309 (door latch strike)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 04/27/2023
"Cc unit making little iceFound ice maker only making a couple cubes per batch. Ran manual ice maker cycle, ice maker filling with water but only enough to fill part of the ice mold. Adjusted water fill on ice maker for more water. Advised customer to monitor ice production. If adjustment does not increase ice production, they she will need to have a plumber check water pressure into unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Avon, OH 44011
Marie V
Job Details: 04/27/2023
"Cc that the door wont close. Confirmed, the hinges came off place. Adjusted hinges and set door back in to proper spot. Tested unit, runs good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2023
"Cc: not spinning properlyFound hub stripped. Cannot remove washplate. Needs hub and wash plate.Advised customer gear case could potentially need replaced as well. Customer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Bay Village, OH 44140
Marie V
Job Details: 04/27/2023
"Cc that unit has an error code f8e5 and unit shuts off and comes back on. Unit is getting power, but non responsive, verify control and found one of the connector loose, check the resistance on the sensor is 12kohms. Should be around 10kohms by tech sheet. Unit will need control and recommended replacing sensor as well. Cust will call kitchen aid to see if they help. Unit is only 1 year old and few months. ; ordrng 1 W11413135 (Control) and 1 W10536989 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, OH 44145
Marie V
Job Details: 04/27/2023
"Replaced top spray arm. Cust said that u it had a broken glass inside to make sure no glasses. Found a piece of glass at the bottom. Removed and tested unit, drains good no noises. Op test ok"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Diamond, OH 44412
Brian M
Job Details: 04/27/2023
Fixed panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2023
Cc unit not staying as cold Found temp to be 41 and selector is at coldest point Can not get unit to come out of defrost Needs thermostat ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Perry, OH 44081
Dan H
Job Details: 04/27/2023
"Customer complaint that unit is not always draining, ran diagnostics found f5e2(lock failure) and f0e2(oversuds) error codes, Ran test cycle, door locked, unit filled, unit drained, unit spun, found spin speed turned off, turned on, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Painesville, OH 44077
Dan H
Job Details: 04/27/2023
"Installed new door handle, op test good"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Dan H
Job Details: 04/27/2023
"Installed new temperature switch, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2023
"Customer complaint that unit is not cooling temperature in both sections at 74 degrees, evaporator fan is running, compressor and condenser fan are running, nitrogen tested system, found leak at factory lokring to condenser, recovered refrigerant, installed filter drier and repaired leak, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 68g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W11109499 (Drier), 1 Tjaf1200 (Lokring), 1 W10890125 (Lokring), 1 W10890121 (Lokring), 1 W10890117 (Lokring), and 1 W10890131 (Lokring) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2023
Cc dispenser not closing Found unit functioning properly but customer not pushing hard enough to close it
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ess06
Near Pepper Pike, OH 44124
Brian M
Job Details: 04/27/2023
Installed gasket Found left side pulling apart as well Customer stated he can install ; ordrng 1 W10830046 (gasket-fip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eastlake, OH 44095
Joe O
Job Details: 04/27/2023
Cc: not drainingPunch left in disposal. Removed punch. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Avon, OH 44011
Marie V
Job Details: 04/27/2023
Cc that the unit was leaking from door. Verify and looked for water marks saw theres a issue with door seal. Will need new.; ordrng 1 W11483553 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon, OH 44011
Marie V
Job Details: 04/27/2023
"Cc that the water valve for ice maker stared leaking. Confirmed, found water valve cracked. Part is already on its way. Waiting on part to arrive. Giving Monday to comeback; schdld next appmnt for 5/1 MON AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Lorain, OH 44053
Marie V
Job Details: 04/27/2023
Replaced freezer fan. Op test okAdvice cust to allow 24 hours for unit to get to recommended temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Berea, OH 44017
Angel
Job Details: 04/27/2023
Replaced door opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Angel
Job Details: 04/27/2023
"Cc that unit had ice build up in ff section area under deli drawer and top ceiling lights are flickering. Verified lights and one is out causing the others to flicker will need lights replaced they come as a set of 3, for the ice I found that the drain tube was clogged up cleared out all ice steamed out drain tube moved unit out the spot to get to rear drain tube which was completely clogged up, cleared it out tested too make sure it was flowing and it was. Ordering lights.; ordrng 1 W11205082 (Module)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Olmsted, OH 44070
Angel
Job Details: 04/27/2023
Cc that unit kicks on but wont tumble. Took top off and found belt broke off replaced belt and idler pulley and recommended customer not to overfill dryer with clothes to avoid issue down the road opt test good.
We serviced a
MAYTAG WASHER
Model A610
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2023
"Installed new injector, hose, nozzle, and sleeve, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Amherst, OH 44001
Marie V
Job Details: 04/27/2023
"Replaced motor. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near North Olmsted, OH 44070
Angel
Job Details: 04/27/2023
"Cc that unit was not washing and just humming. Verified and drain pump was running constantly, found float switch stuck upwards causing issue. Customer stated she had pulled on it thinking it was the filter and didnt think anything of it, so I fix the float switch tested unit opt test good."
We serviced a
MAYTAG DRYER
Model MEDC400BWO
Near North Royalton, OH 44133
David R
Job Details: 04/27/2023
"Cc unit not starting. Correct 240. Door switch good and belt still on. Found open thermal fuse. Replaced from t/s. Good. Working and cycling. Short vent, clear, good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KENMORE WALL OVEN
Model 911.4742994
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/27/2023
CC the the oven control does not work. Confirmed. Found the fuse open. The control is not responding. Will need a control and fuse. The control is nla. ; ordrng 1 WB36K5288 (Control) and 1 WB24K5033 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Cleveland, OH 44108
Jason N
Job Details: 04/27/2023
"Cc unit not dispensing water or making iceTested water dispense, very low pressure then stops. Checked source connection at rear of unit. Good water pressure in. Removed water filter and then reinstalled. Same result. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near North Royalton, OH 44133
David R
Job Details: 04/27/2023
"Cc unit display says Keypad disconnected. All wires are good. Electronic parts covered for 5 years under extended warranty. Customer to pay SVC and Labor. Ordering both main controls and UI keypad. ** 2 hour job, customer says tight fit and might be hard to get out. ; ordrng 1 W10890574 (Stainless UI) and 1 W11040195 (Main control) and 1 W10777216 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 04/27/2023
"Replaced hinges, tested. Good. Op Test Ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Cleveland, OH 44106
Manny
Job Details: 04/27/2023
"Replaced outer panel, unit is not installed to test it, advise customer to test it after installation and if any issues to let us know. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
David R
Job Details: 04/27/2023
"Cc unit making noise, will stop when opening up door. Went into diagnostics, test 3, FZ fan. Loud fan motor. Ordering fan and padding for evap line.; ordrng 1 4318168 (Pad) and 1 2315549 (Motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near University Heights, OH 44118
Corina B
Job Details: 04/27/2023
"Replaced the drain pump. The drain hose goes into a rubber hose to the basement. No air gap for the drain.. will need to have an installer install the drain hose correctly. Tested the drain pump, no leaks. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44120
Corina B
Job Details: 04/27/2023
CC that the oven does not work. Confirmed. Found the igniter weak. Replaced the igniter front/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW3
Near Maple Heights, OH 44137
David R
Job Details: 04/27/2023
Replaced glass door. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Highland Heights, OH 44143
Jason N
Job Details: 04/27/2023
"Cc unit ff section not coolingFound no airflow to ff section from damper. Damper is open. Found freezer evaporator frosted over. Ran diagnostics, test 6 defrost test, bimetal is reading open. Unit will need defrost bimetal replaced. ; ordrng 1 WPW10160570 (Bimetal defrost)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ0
Near Parma, OH 44134
David R
Job Details: 04/27/2023
Replaced gasket and door sealed. Leveled feet up to put front up a little more. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Willoughby, OH 44094
Jason N
Job Details: 04/27/2023
"Cc unit not making ice Customer stated unit has never made ice since installed. Found no frost pattern on evaporator plate, compressor is running. Tapped system to check low side pressure, reading 18 in/hg vacuum. Shut down unit to record equalization pressure. System equalized at 12 psi. Pressurized system with nitrogen to 140 psi, no leaks detected at this time. Let sit pressurized for 15 minutes, pressure decayed 2 psi. Called wp techline, Brandon, need to find leak in system, most likely near evaporator, would try replacing this if leak is still not able to be found. Customer is calling KA first to see if unit can be exchanged, do not order parts yet. Customer will call office if unit cannot be exchanged; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10200037 (Drier)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near South Euclid, OH 44121
Jason N
Job Details: 04/27/2023
Installed gearcase and drive belt. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/27/2023
Replaced the kick plate and control. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2023
Cc: thumping/knocking noise right rearCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Ran test cycle. Found roller has a soft spot once warm. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID COOKTOP ELE
Model KICU500XSS
Near Beachwood, OH 44122
Brian M
Job Details: 04/27/2023
Cc unit made buzzing noise and never turned back on Found unit getting voltage but ui not powering on Needs module ad ui board ; ordrng 1 W10857230 (module) and 1 WPW10396615 (display)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Cleveland, OH 44102
Manny
Job Details: 04/27/2023
"Cc unit overheating and making a grinding noise, verified and unit making a loud vibration noise, took apart and wheel is spinning on the motor shaft and shaft looks worn, unit needs motor, wheel and pulley.; ordrng 1 WP697772 (blower wheel) and 1 4392067 (dryer repair kit) and 1 W11549461 (Motor)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS04
Near University Heights, OH 44118
Brian M
Job Details: 04/27/2023
"Cc unit not baking properly unit is colder than set point Found unit to be 30-50 degrees off Needs temp sensor Double labor, unit needs to be pulled to replace sensor ; ordrng 1 W10859573 (sensor)"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW0
Near Lakewood, OH 44107
Angel
Job Details: 04/27/2023
Cc that door is cracked. Confirmed cc replaced outer door panel opt test good.
We serviced a
MAYTAG DRYER
Model MGDP576KW0
Near Lakewood, OH 44107
Angel
Job Details: 04/27/2023
"Cc that unit was not heating it was taking to long to dry. Ran unit and it ignited perfectly fine so customer took me outside to looked at the vent and it was completely clogged customer cleaned it out before me taking a picture, unit working as designed opt test good."
We serviced a
SAMSUNG DRYER
Model DV42H5000EWA3
Near Rocky River, OH 44116
Angel
Job Details: 04/27/2023
"Cc that they heard a loud sound from the dryer and a burning smell. Ran unit and it sounded perfect, took apart just incase to check heating element, rollers, belt and other components but everything looked really good. Customer stated it would be after about 5mins that unit would start doing the sound, so I ran unit again and waited longer and started hearing the sound again so I took apart unit again and after investigating found one of the rollers look good no damage visible but the bearing is loose inside the roller causing it to make a loud sound once unit really heats up used repair kit tested unit again opt test good.; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rocky River, OH 44116
Angel
Job Details: 04/27/2023
Installed capacitor tested unit by running a auto test also ran a calibration opt test good.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near East Cleveland, OH 44112
Corina B
Job Details: 04/26/2023
CC that the oven is not working. Confirmed. Replace the bake element. Tested. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2352KEW
Near Painesville, OH 44077
Joe O
Job Details: 04/26/2023
Cc: not dispensing waterFound water filter not seated correctly. Reseated filter. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 04/26/2023
"CC that the unit will not agitate. Confirmed. Found the Washplate stripped. Will need a new Washplate. Customer can install. ; ordrng 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/26/2023
Cc: shakingRan drain and spin. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/26/2023
"CC that the unit is not cooling. Confirmed. Found the evaporator with no frost pattern. Will need a new evaporator, dryer and compressor. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 2 W11109499 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Broadview Heights, OH 44147
David R
Job Details: 04/26/2023
"Replaced both valves. Tested, good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GES
Near Painesville, OH 44077
Jason N
Job Details: 04/26/2023
"Cc freezer not cooling Checked all connections using uv light. Found dye leaking from compressor suction line connection. Recovered refrigerant, repaired joint. Pulled vacuum on system to 28 in/hg. Held vacuum. Recharged system with 5.0oz of r134a. Low side stable at 0psi, freezer starting to cool. Advised customer to allow up to 24hrs for unit to return to desired temperatures."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DPA0
Near Rocky River, OH 44116
Angel
Job Details: 04/26/2023
"Cc drain pump makes funny noise, confirmed cc changed drain pump tested new drain pump opt test good."
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Perry, OH 44081
Dan H
Job Details: 04/26/2023
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, OH 44118
Manny
Job Details: 04/26/2023
"Cc unit giving error code, verify and found codes SD for suds, f3e1 for water level error and F9e1 for long drain. Ran test cycle and unit fills during the cold valve cycle then stays on standby for like 5 mins the continued the test cycleunit was full of water and it unlocked, had to run drain and spin to drain it, and got error code needs pressure sensor ; ordrng 1 WPW10448876 (switch-wl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Shaker Heights, OH 44122
Manny
Job Details: 04/26/2023
"Cc unit frosted up in the fz, verified and noticed door not sealing on the right side of fz, took door off and found right slide not closing all the way and left side is stiff, unit needs FZ slides. Not proceeding with the repair ; ordrng 2 W11658402 (Fz slides)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Dan H
Job Details: 04/26/2023
"Customer complaint that unit is not draining, , ran diagnostics found f9e1(long drain) and f8e6(water hazard) error codes, lid locks, drain pump is intermittently working, installed new drain pump , op test good ; schdld next appmnt for 4/28 FRI !"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/26/2023
"CC that the unit would not spin. Did find a plastic piece inside the washer. Confirmed. Ran diag F8e6 Water Hazard, f0e3 Overload. Checked the pressure hose, clear, the valves are working with good pressure. The strike was broken and inside the washer. Replaced the strike. started a cycle. Opt test ok. ; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details: 04/26/2023
"Installed control, thermistor, and element. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Jason N
Job Details: 04/26/2023
"Cc unit not draining out randomly and leaking into the tray below, unit will not respond. Ran diagnostics, found codes f8e4 for overflow, and f9e2 for drain motor electrical problem. Ran auto test cycle, no issues found during test cycle. Checked drain hose installation, installed correctly. Replaced drain pump using misc. truck stock part, suspect intermittent drain pump operation. Reran test cycle, no issues. Advised customer to monitor. Op test good. ; used 1 W11462456 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 04/26/2023
Cc unit lid corner brokenReplaced lid and hinge using customer supplied parts. Lid op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garrettsville, OH 44231
Brian M
Job Details: 04/26/2023
"Cc that unit seems to have oil smell Could not duplicate smell but inspected underneath to check for gearcase oil leaks, no issues, unit is dry, ran diagnostics no mechanical issues found Advised to watch"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 04/26/2023
"Cc that the unit is doing the error code lo. Ran diag, f8e1, long fill. Tested unit, and set to extrapower, and called whirlpool tech line spoke with kirt file number 7736268846, he said the only thing that can cause unit to do this can be a control board, everything else is ok. Will order control. ; ordrng 1 W11322884 (Control) and 1 W11351738 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Painesville, OH 44077
Dan H
Job Details: 04/26/2023
"Customer complaint that door handle is broken, confirmed, customer did not receive door handle, reordering handle; ordrng 1 Wpw10672333 (Door handle)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near North Olmsted, OH 44070
Marie V
Job Details: 04/26/2023
"Cc that unit is not working. Confirmed, theres water inside tub, verify voltage coming in to control 123V, no led flashing. Unit will need new drain pump and control. ; ordrng 1 W11543994 (Control) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Oberlin, OH 44074
Gabriel P
Job Details: 04/26/2023
"Unit was level customer just wanted unit sticking out alittle so he could see how much time is left,opt test ok"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Diamond, OH 44412
Brian M
Job Details: 04/26/2023
"Installed control, ui and fan Ran test bake OP Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Westlake, OH 44145
Marie V
Job Details: 04/26/2023
"Cc that the unit is shaking. Ran diag found error code f9e2 oversuds. Deleted error code. Ran auto test, pass. Unit was off balance at the back. Corrected issue. Explain cust few things. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near University Heights, OH 44118
Manny
Job Details: 04/26/2023
"Cc unit has no power, verified and unit is dead, checked voltage on outlet and 124vac took console off and checked power to control and 8.2vac checked continuity on power cord and good plug unit in and power comes on but then went out, not the power come comes loose from the outlet, plugged unit into an extension cord from a different outlet and unit comes on, ran test cycle unit working as designed, advise customer to have an electrician replace the outlet. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ravenna, OH 44266
Brian M
Job Details: 04/26/2023
Installed icemaker and valve Unit filled OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Willoughby, OH 44094
Dan H
Job Details: 04/26/2023
"Customer complaint that unit was smoking /burning, confirmed, found motor coils burned, unit needs new motor ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bay Village, OH 44140
Marie V
Job Details: 04/26/2023
"When arrived unit was making noise while agitating. Noise comes from cam. Verify,, i found that cam is not engaging all the way causing it to make noises, unit will need gearcase as well.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/26/2023
"Cc unit not washing dishes well, detergent not being dispensedRan diagnostics, no codes stored. During wash test, noticed spray pressure is greatly reduced. Unit will need wash pump/motor replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11665769 (Pump/motor) and 1 WPW10491331 (Spray arm) and 1 WPW10448645 (Spray arm, upper)"
We serviced a
GE RANGE
Model J2S968S0H2SS
Near Shaker Heights, OH 44122
Manny
Job Details: 04/26/2023
Replaced burner valve. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Oakwood Village, OH 44146
Corina B
Job Details: 04/26/2023
CC that there is no water coming into the dishwasher and the dishes are not coming clean. F6e4 float switch is open. Checked the float switch. Clear. Ran a calibration. A lot of build up advised Cust to use dishwasher magic or white vinegar.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Aurora, OH 44202
Brian M
Job Details: 04/26/2023
Cc unit not always starting Could not duplicate a non starting issue Advised on button settings and soap usage OP Test Ok
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Westlake, OH 44145
Marie V
Job Details: 04/26/2023
"Cc that unit hets hot but drum is not spinning. Confirmed, found belt and pulley meeds to be replaced, ; ordrng 1 341241 (Belt) and 1 WP31001710 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Jason N
Job Details: 04/26/2023
"Cc unit not starting Found unit Ill start but not stay running. Checked belt switch, found drum belt broken. Unit will need belt replaced. ; ordrng 1 WE03X29897 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Seven Hills, OH 44131
Corina B
Job Details: 04/26/2023
Replaced the drain hoses. Tested several times drained each time. There was some debris in the on drain hose. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Parma, OH 44134
Corina B
Job Details: 04/26/2023
CC that the handle is loose. Confirmed. Tightened the door handle. Opt test ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Cleveland, OH 44104
Manny
Job Details: 04/26/2023
"Cc unit not washing and full of water, verified and unit not draining, verified and when unit is set to drain the water just backs up on the sink, garbage disposal is clogged, customer stated they have a plumber coming to fix the issue, found water turned off to the unit therefore unit not filling, ran test cycle opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Eastlake, OH 44095
Jason N
Job Details: 04/26/2023
"Cc unit lid lock flashing Ran diagnostics, found code f5e3 for lid unlock fault. Replaced lid lock using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
GE REFRIGERATOR
Model ZISB42DYA
Near Novelty, OH 44072
Brian M
Job Details: 04/26/2023
Installed condenser fan motor and cleaned up coils Verified air flow OP Test Ok Advised 72 hours to cool properly ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3B
Near Cleveland, OH 44105
Corina B
Job Details: 04/26/2023
"Replaced the drain pump, hose and bellow. Tested.opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Eastlake, OH 44095
Jason N
Job Details: 04/26/2023
"Cc unit bouncing around when in a spinChecked tub suspension, found springs weak, tub bounces several times when pushed down. Replaced suspension using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Painesville, OH 44077
Dan H
Job Details: 04/26/2023
"Installed new door panel and user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/26/2023
"ordrng 1 W11650662 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW680BPL1DG
Near Jefferson, OH 44047
Dan H
Job Details: 04/26/2023
"Customer complaint that display is not working after power outage, confirmed, some buttons on user interface are unresponsive, unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 WH22X31918 (Ui)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Gabriel P
Job Details: 04/26/2023
Found control light not lighting and 120 v going to control but not responding also found that drain pump was the cause of control going bad ordering both ; ordrng 1 W10919003 (Pump) and 1 W11603811 (Control)
We serviced a
KENMORE DRYER
Model 417.94802301
Near Jefferson, OH 44047
Dan H
Job Details: 04/26/2023
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Conneaut, OH 44030
Dan H
Job Details: 04/26/2023
"Customer complaint that unit is shaking, ran test cycle,unit completed test cycle, shaking amount is normal, suspension is good, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan H
Job Details: 04/26/2023
"Customer complaint that doors are uneven, confirmed, leveled unit, op test good"
We serviced a
MAYTAG DRYER
Model MGD5801TW0
Near Lorain, OH 44052
Gabriel P
Job Details: 04/26/2023
"Pulley was squeaking replace from t/s opt test ok ; used 1 4392067 (Dryer kit), from stock"