Near Cleveland, OH 44113
David R
Job Details: 03/19/2020
WASHER WHIRLPOOL MHW3505FW1 "Cc lost batteries from remote in wash. Spun drum, freely. Normal sounds. Ran service mode, everything checked fine. Draining perfectly. Small batteries. Told customer the batteries are either in the drain pump housing or got through and drained out hose.
Near Lorain, OH 44055
Gabriel P
Job Details: 03/19/2020
DRYER WHIRLPOOL WED49STBW1 "Normal operation customer had a firehazard vent flex foil advise her to replace it with semi regit or metal also show video,opt test ok"
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 03/19/2020
RANGE JENN-AIR JIS1450DS2 "CC that the front burners will start to heat the has an h come on and starts to beep and won’t do anything, power light will not be on. Heated two pan of water. Called t/l Andrew to replace the control and harness; ordrng 1 W10808072 (display) and 1 W108
Near Mentor, OH 44060
Jason N
Job Details: 03/19/2020
DISHWASHER KENMORE 665.13012K110 "Cc unit dispenser still not openingCustomer stated last tech out told her dispenser tested good, but it has not worked since. Ran diagnostics cycle, dispenser getting power, having a hard time opening, closed and watched dispense operation in cycle, inte
Near Bratenahl, OH 44108
Dan H
Job Details: 03/19/2020
RANGE KITCHENAID KSEG700ESS3 "Installed new control, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 03/19/2020
RANGE JENN-AIR JGS8860BDP17 "Cc unit gas smellCustomer stated the house will smell like gas when using the oven, cooktop is ok. Ran bake test, found igniter weak, taking over a minute to ignite. Flames are lifting off burner tube. Adjusted shutter closed some. Replaced ignitor using
Near Mentor, OH 44060
Jason N
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Cc unit making noise when compressor turns onRan manual compressor test, small vibration noise when comp. turns on. Checked copper lines in rear of unit, manipulated to reduce vibration. Vibration sound better when comp. starts. Op test good."
Near Conneaut, OH 44030
Jeff M
Job Details: 03/19/2020
FRONT LOAD WASH FRIGIDAIRE LTF6700FS0 Installed new part op tested good
Near Cleveland, OH 44103
Dan H
Job Details: 03/19/2020
DRYER WHIRLPOOL WED7500GC0 "Customer complaint that unit is shutting off after 5 minutes, started dry cycle, unit ran for more than 5 minutes, moisture sensor is good, unit is operating as designed"
Near Cleveland, OH 44113
David R
Job Details: 03/19/2020
REFRIGERATOR KITCHENAID KRFF305EBS00 Cc unit not cooling. Found FZ fan not plugged in. Set temps back to recommended. Give 24 hours to return to normal temps. Op test ok.
Near Parma Heights, OH 44130
Corina B
Job Details: 03/19/2020
WASHER AMANA NTW4516FW3 "CC that the clothes are still wet. Started a rinse and spin with clothes, found cold water barely going into the unit. Ran Manuel test for the hot and cold water valve, found the cold valve not turned on all the way. Started a rinse and spin, clothes ca
Near Cleveland, OH 44121
Dan H
Job Details: 03/19/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 69 degrees, evaporator fan is running, No frost pattern on evaporator, compressor and condenser fan are running , found dye leak
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/19/2020
DRYER MAYTAG MEDB765FW0 Installed ui. Ran test cycle. Op test ok
Near Cleveland, OH 44104
Dan H
Job Details: 03/19/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning ran diagnostics found f0e5(off balance load), ran manual test cycle on high speed spin, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ,
Near Cleveland, OH 44102
David R
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not doing anything. Sensing light was on, held start button to cancel out. Unplugged, plugged back on. No error codes. Ran service diagnostics test. All components working correctly. Went through manual spin/agitate, good, drain good. Noise comin
Near Lakewood, OH 44107
Dan H
Job Details: 03/19/2020
RANGE WHIRLPOOL WFG320M0BS3 "Installed new gasket, op test good"
Near Lakewood, OH 44107
David R
Job Details: 03/19/2020
WASHER FRIGIDAIRE FAFS4272LW0 "Cc of leaking. Door hinges are broken. Took back off and ran a rinse and spin. Nothing leaking inside, water is leaking from door. Ordering hinges; ordrng 1 134550800 (hinge,door), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44120
Dan H
Job Details: 03/19/2020
WASHER MAYTAG MHW5500FC1 "Installed new control, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 03/19/2020
WASHER MAYTAG MHW5100DW0 "Cc unit banging noise when In spinRan spin and drain cycle, confirmed noise in high speed spin, sound coming from motor. Rotor is contacting stator. Found drum bearing with some play. Unit needs tub bearing/basket assembly. Called BJ, should be covered u
Near Sheffield Township, OH 44004
Jeff M
Job Details: 03/19/2020
DISHWASHER FRIGIDAIRE FGID2466QF3A The consuls arrived broken re order ; ordrng 1 530449526 (CONSOLE )
Near Brecksville, OH 44141
Corina B
Job Details: 03/19/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is leaking. Ran diag no codes. Started a cycle several times, could not find a leak. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
Near Warrensville Heights, OH 44128
Brian M
Job Details: 03/19/2020
OTR MICROWAVE FRIGIDAIRE LFMV1645TF Cc unit not heating Found unit pulling 4amps and magnetron making a loud buzzing noise Will need magnetron and transformer ; ordrng 1 5304509470 (MAGNETRON) and 1 5304509470 (TRANSFORMER )
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Cooling was turned off I turned it back on unit tested good.
Near Maple Heights, OH 44137
Brian M
Job Details: 03/19/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Cc terminal block burnt Found terminal red line burnt no damage to house supply Replaced terminal block and wire harness kit from truck stock Ran test bake and verified all burners where working OP Test Ok ; used 1 W11205083 (MODULE), and 1 W11416047 (T
Near Munson Township, OH 44024
Dan H
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW4815EW0 "Customer complaint that unit is is not agitating, confirmed, found agitator worn, gearcase shaft is stripped, unit needs new agitator and gearcase, customer does not want repair ; ordrng 1 W10908289 (agitator) and 1 W11255272 (gearcase), used 1 SHIPP
Near Maple Heights, OH 44137
Brian M
Job Details: 03/19/2020
WASHER MAYTAG MVWX655DW1 Cc unit won’t start just makes pumping noise Found unit in drain mode Cleared drain mode Went to start a auto test but unit just shut off Replaced control ran auto test and calibration OP Test Ok
Near Aurora, OH 44202
Corina B
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 CC that the unit is not cooling. 78* fz and fz. Step 40 opened the 3 way valve. 70 psi on the high side and low side. Found the compressor connection not plugged in all the way. Unit started to cool. Optest ok.
Near Madison Township, OH 44057
Joe O
Job Details: 03/19/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed tub and control. Ran diagnostics test cycle. Unit filled but would not wash. Cancelled cycle. Unit would not drain. Checked power unit is receiving 240 volts. Advised customer he needs an electrician. Reordering control.Customer to contact when
Near Concord Township, OH 44077
Brian M
Job Details: 03/19/2020
WALL OVEN FRIGIDAIRE FEB30S5GCB "Cc unit will not bake Found broil working but bake is not Pulled control board and swapped wires on broil and bake Element is fine Needs control board Customer wants to try and install himself ; ordrng 1 316418522 (clock/timer35640), used 1 SHIPPING (shi
Near Eaton Township, OH 44028
David R
Job Details: 03/19/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc same issue, UI no response. Verified, not responding. Error code F6E2 communication error code. Ordering controls. Stacked unit. Requesting double labor.*** wont be free till 430.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Near Williamsfield, OH 44093
Jason N
Job Details: 03/19/2020
WASHER WHIRLPOOL WFW6620HC0 "Installed bellow gasket, ran quick wash test. No leaks, op test good."
Near Strongsville, OH 44149
David R
Job Details: 03/19/2020
SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 Replaced diffuser assembly. Tested. Opening and closing properly. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced parts. Advised customer to not put any food item in front of damper. Found frozen whipping cream directly in front of damper. Air needs room to travel around throughout cabinet. Found deli drawer door had a wide gap. Use hot gun to close gap. Op
Near Rocky River, OH 44116
Corina B
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 Replaced the control and ui. Brought core back for return. Optest ok
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDF750SAYM0 Cc unit not draining Found drain line to have a ton of grease build up all the way through it Will need complete drain line assembly and will need drain pump
Near Westlake, OH 44145
Corina B
Job Details: 03/18/2020
DRYER GE GTX42EASJ0WW "CC that the unit does not turn on. Found the timer is stripped. Will need a new timer. ; ordrng 1 WE04X24550 (timer 6604), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corey L.
Job Details: 03/18/2020
WASHER MAYTAG MVWB850YG0 "Customer complaint washer will not complete spinning sometimes and says ol, ran diagnostics no errors, ran high, med and low spins, passed, ran auto test, auto test completed, on this model the basket floats to engage and if it binds up it will spin oob,
Near Westlake, OH 44145
Corina B
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRSC500ESS01 Replaced the door. Cycled the water and ice. Optest ok.
Near Westlake, OH 44145
Corina B
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL GU2455XTSQ0 CC that the unit is leaking and warped the floors. Found the tub has a hairline crack. Will need a new tub and pump and motor. ; ordrng 1 W10413849 (tub-dishwr) and 1 WPW10780877 (pump&motor)
Near Westlake, OH 44145
Corina B
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit does not spin. Checked the wires to the rotor and stator, good. Tub spins freely. Will need a new tub and rotor and stator. MENARDS is replacing the unit."
Near North Madison, OH 44057
Joe O
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Installed control and damper. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 03/18/2020
OTR MICROWAVE WHIRLPOOL WML55011HB3 Installed door and ui. Op test ok
Near Painesville Township, OH 44077
Jason N
Job Details: 03/18/2020
RANGE MAYTAG MER8800FZ2 "Cc unit element not workingFound LR element not heating, found element coil open. Unit needs element.; ordrng 1 WP8273994 (elmnt-surf)"
Near Cleveland, OH 44106
Joe O
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Installed control. Compressor will not start. Compressor just pulsing. Called spoke with BJ he stated the compressor possibly failed and blew out the Orion board. Needs compressor and Orion board; ordrng 1 W11336586 (CONTROL) and 1 W11393142 (COMPRESSOR)
Near Geneva, OH 44041
Jason N
Job Details: 03/18/2020
REFRIGERATOR FRIGIDAIRE GLRSF236JW2 "Cc unit not cooling Customer stated it was frosted then stopped cooling. Cust had freezer temp turned off, no frost present, could not verify frosting issue. Turned freezer back on, everything running expect compressor. Checked power in to start device,
Near Pepper Pike, OH 44124
Brian M
Job Details: 03/18/2020
DISHWASHER KITCHENAID KUDS30IXBL4 "Cc unit not working Found pro wash button on but will not make any other selections Tripped breaker off and back on , pro wash light still on but now I can make selections Ran test cycle OP Test Ok Will need UI board due to lights staying on EST only"
Near Avon, OH 44011
Corey L.
Job Details: 03/18/2020
MICRO/OVENCOMBO WHIRLPOOL WOC54EC0HS02 "Customer complaint mw not heating, confirmed, found f1e6 mag error, switches checks pass, unit needs mag; ordrng 1 W11346197 (MAG)"
Near Garfield Heights, OH 44105
Joe O
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not coolingFound temps in ff at 70 degrees and freezer at 66 degrees. Pulled evap cover found unit has no frost pattern. Unit pulling .8 amps. Compressor running extremely hot an$ loud. Tapped system, found pressure was at 0psi. Spoke with BJ, he sta
Near Perry Township, OH 44077
Jason N
Job Details: 03/18/2020
WASHER MAYTAG MVWB765FW3 "Cc unit not workingRan diagnostics, found codes f3e2 for inlet water temperature fault, f0e4 for spin limited by water temp, f7e9 for locked rotor. Found hot and cold lines reversed. Corrected. Ran auto test and calibration. Clicking noise and some drag
Near Beachwood, OH 44122
Joe O
Job Details: 03/18/2020
MICROWAVE GE PEM31SM4SS "Cc: intermittently not workingFound u it receiving proper power. Found if you manipulate the door it will function properly. Needs door switches and latchLatch shows out of stock, office to reschedule; ordrng 1 WB06X10424 (range body latch1196) and 2 WB2
Near Avon, OH 44011
Corey L.
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint while it was open door was fell on now it won’t latch closed, confirmed, unable to locate anything bent or broken preventing door from shutting, tried several manipulations to get door latched without success, have seen this issue unde
Near North Ridgeville, OH 44039
Corey L.
Job Details: 03/18/2020
WASHER MAYTAG MVWB750WQ0 "Cleared water from tub, replaced drain pump, op test good"
Near North Olmsted, OH 44070
Corey L.
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint washer is very loud like a freight train, confirmed ran high spin, bearings failed, unit needs bearing kit; ordrng 1 W10435302 (bearing), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Joe O
Job Details: 03/18/2020
WALL OVEN JENN-AIR JJW2727DS00 Installed ui. Ran test bake. Op test ok
Near Bay Village, OH 44140
Corey L.
Job Details: 03/18/2020
REFRIGERATOR MAYTAG MFF2055FRB00 "Customer complaint freezer gets so cold the scoop barely goes into ice cream then other days things will be thawed out with water in ice bin, temps were 6 frz and 45 ff, evap has good frost pattern and fans are running, unit needs control; ordrng 1 W1103
Near Avon Lake, OH 44012
Corina B
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 CC that there is a noise. Found the damper is making a loud noise. Will need a new damper; ordrng 1 WPW10594329 (control)
Near Rocky River, OH 44116
Corey L.
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint washer vibrates excessively, found shipping bolts still installed to unit, removed ran high spin, op test good"
Near Olmsted Falls, OH 44138
David R
Job Details: 03/18/2020
DRYER MAYTAG MEDC215EW1 Cc no heat. Found thermal cutoff opened. Replaced from t/s. Tested. Op test ok; used 1 279816 (CUTOFF) from stock
Near Strongsville, OH 44149
David R
Job Details: 03/18/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Cc of fan running, more so had questions of operation. Went through and looked over owners manual, customer said fan does turn off. Fan built on timer straight to control, goes over in manual the estimated time that it can run depending on cycles and opt
Near Auburn Township, OH 44023
Dan H
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hour
Near Cleveland, OH 44105
Brian M
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW8040DW4 Cc of F9e1 Verified error ran manual drain just hums Needs drain pump Replaced using truck stock Ran auto testing and calibration OP Test Ok ; used 1 W10876600 (PUMP-WATER) from stock
Near Strongsville, OH 44136
David R
Job Details: 03/18/2020
RANGE WHIRLPOOL WFE975H0HZ1 Cc of control and elements. Elements stay on high on the front ones and left rear. Time changing. Ordering switches and control. ; ordrng 1 W10857622 (switch-inf RIGHT F) and 1 W10911303 (switch-inf RR) and 1 W10917724 (switch-inf LR) and 1 W11129442 (swi
Near Aurora, OH 44202
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Garfield Heights, OH 44125
Brian M
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc of abnormal temps and he had frost build up in the back, he unplugged it and let sit for a day And plugged it back in and running for 24 hours Found temps in freezer to be at 1 and fridge to be at 37 Checked evap has normal frost pattern Ran test on b
Near Parma, OH 44134
David R
Job Details: 03/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc. Or spinning. Found basket speed fault. Freely spinning by hand. Found capacitor out of range, had a test one on the truck. Will need capacitor, customer does not want to go ahead with repair.; ordrng 1 W11158830 (capacitor), used 1 SHIPPING (shipping
Near Russell Center, OH 44072
Brian M
Job Details: 03/18/2020
REFRIGERATOR MAYTAG MFI2266AEW "Cc unit freezing food Ran manual damper test and thermistor check Ohmed out ff thermistor Found for thermistor out of range Needs ff thermistor Customer wants to install himself ; ordrng 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling
Near Mentor, OH 44060
Jason N
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit making noise like thumpingCustomer stated it seems random, and makes a squeaking thumping noise. Ran diagnostics functions tests, found ice box damper squeaking and noisy. Unit needs ff damper.; ordrng 1 WPW10196393 (damper control assy)"
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD75HEFW0 Customer had POP. Cc no heat. Getting correct voltage. Ignitor glowing. Found wire to coils was not connected. Corrected. Tested. Heating. Op test ok
Near Maple Heights, OH 44137
Dan H
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"
Near Solon, OH 44139
Brian M
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW9290FW0 Installed control and pressure switch Ran auto test completed with no errors OP Test Ok
Near Parma, OH 44134
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed new ice maker, op test good"
Near Independence, OH 44131
David R
Job Details: 03/18/2020
WASHER MAYTAG A512 "Cc of leaking. Found belt had came off drain pump. Leaking by drain pump area, inspected and found hoses are loose from drain pump to tub, water leaking right out both ends. Corrected belt, tightened up screws to clamp. Tested server all times. Good, no
Near Chardon, OH 44024
Joe O
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: leaking from John guess fitting, leaking from dispenser, shelves damagedFound unit leaking at John guess fitting, replaced John guess fitting. Needs container shelf and standard shelfCustomer to install; ordrng 1 W11213107 (shelf-glas) and 1 W1124161
Near Euclid, OH 44119
Joe O
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL DU1100XTPSB Cc: filling with water(doesn’t get used)Customer states she has never used the dishwasher and it started to fill with water randomly. Found drain is not ran properly under the sink. Found no water seeping from water valve. Advised customer with the drain
Near Solon, OH 44139
Brian M
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KSSS42QDW00 "Cc of no cool Found light frost on upper portion of evap , compressor temps are hotter than normal Will need compressor heat exchanger and evap and pan heater Built in fridge will need 2 techs ; ordrng 1 2002993 (PAN HEATER ) and 1 2003002 (exchanger1411
Near Seven Hills, OH 44131
David R
Job Details: 03/18/2020
DRYER WHIRLPOOL WGD49STBW2 "Replaced parts. Still not working. Did voltage test, found wire to motor was not plugged all the way into connector. Corrected. Tested. Unit turned on, heated and cycled. Op test ok."
Near Bay Village, OH 44140
Corina B
Job Details: 03/18/2020
DISHWASHER KENMORE 665.12793K311 CC that the unit is leaking. Found the pump and motor is leaking. Will need a pump and motor.
Near Strongsville, OH 44136
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Installed new control, op test good"
Near Bay Village, OH 44140
Corina B
Job Details: 03/18/2020
MICROWAVE WHIRLPOOL KEHU309SSS06 Replaced the blower and the fuse. Optest ok.
Near East Cleveland, OH 44112
Corey L.
Job Details: 03/18/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint washer is making a weird noise and won’t agitate, confirmed, found coins between wash plate and basket, removed, calibrated, heard gears chattering during calibration, slider slams into position when shifting, unit needs gearcase and s
Near Waite Hill, OH 44094
Jason N
Job Details: 03/18/2020
DISHWASHER KITCHENAID KUDE48FXSS5 "Cc unit not working, leaking Ran diagnostics, found codes 9-1 for diverted can’t find position, 6-4 for Float switch open. Ran wash test, confirmed diverted shuttling back and forth, also found leaking at pump seal. Unit needs motor/pump assy.; ordrng 1
Near Rocky River, OH 44116
Dan H
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Installed new control, op test good"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 03/18/2020
WALL OVEN KITCHENAID KEBS208DSS10 "Cc unit upper door not closing Customer states it’s the same thing as last time. Confirmed upper oven door will not stay closed, will not depress door switch. Replaced door springs again with customer supplied pre Id parts. Oven door staying closed."
Near Mentor, OH 44060
Joe O
Job Details: 03/18/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived and customer already had the part installed. Called and spoke with BJ he stated to document the customer did not need service.
Near Lakewood, OH 44107
Dan H
Job Details: 03/18/2020
RANGE WHIRLPOOL WFE540H0ES "Customer complaint of burning smell, oven smells like burned food, removed oven floor panel, element is in good condition, started bake for 350 degrees, burning smell is coming from dog food stashed in oven by a mouse, cleared out, op test good"
Near Lakewood, OH 44107
Dan H
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 72 degrees, no dye found on any connections, called whirlpool techline spoke with Ed, suggests doing nitrogen test and cannot deem
Near Dorset, OH 44032
Brian M
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRT106TFDB01 Customer showed pop took pic unit is in a travel trailer and was purchased as a whole package spoke to BJ he said to take pics of what he has Cc of no cool Found compressor extremely hot no frost pattern on evap Needs compressor and evap ; ordrng 1 W10836
Near Concord Township, OH 44077
Jason N
Job Details: 03/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed freezer door. Tested all functions. Op test good, advised customer may take up to 24 hrs for unit to return to making ice."
Near Cleveland, OH 44111
Corina B
Job Details: 03/18/2020
RANGE WHIRLPOOL WFG525S0JS0 "CC that the unit will not heat, and smells gas. Removed the cover and flame spreader, good flame. The gas lights on the first spark. Turned oven on and off several times. Heated oven to 350*. Optest ok."
Near Avon, OH 44011
David R
Job Details: 03/18/2020
MICROWAVE WHIRLPOOL GMC305PRS01 Replaced parts. Tested. Op test ok
Near Cleveland, OH 44111
David R
Job Details: 03/18/2020
WASHER WHIRLPOOL WFW5620HW0 Cc, unit still not turning on. No response. Tech line, Dave. Went over steps to try and test control/UI. Still no response. Ordering control and UI. Customer is also going to call Lowe’s to see about a new machine ; ordrng 1 W11319991 (cntrl-elec) and 1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
RANGE WHIRLPOOL WFG770H0FZ Found gas leak on left rear and left from orifice ordering ; ordrng 1 W10732140 (holder-orf) and 1 W10881749 (cap-burner) and 1 W11197500 (holder-orf) and 1 WPW10515454 (burnr-head) and 1 WPW10515455 (burnr-head)
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
WASHER MAYTAG MVWB865GW0 "Found error code f9e2 Water Ring Detected, Pump Drive System Problem and f2e1 stuck key and f5e1 lid fault notice when try to run calibration or auto test when press start it beeps it doesn’t want to start one of keys on control panel is stuck ordering ;
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/17/2020
DRYER MAYTAG MEDB765FW0 Cc: intermittently not allowing selectionsFound key pad intermittently not allowing selections. Needs ui; ordrng 1 W11089306 (overlay)
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
WASHER MAYTAG MVWB835DC4 "Found error code f9e1 Water Ring Detected, Pump Drive System Problem and f0e5 off balance load push on on basket only bounce once is good ran one sheet on rinse and spin pass advise customer to press pause when having and off balance load and rearrange t
Near Elyria, OH 44035
Gabriel P
Job Details: 03/17/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QB "Found bad light bulb everything else test good ,opt test ok"
Near Beachwood, OH 44122
Joe O
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed control evap cover in not the correct part. Reordering evap cover. Evap cover shows out of stock. Office to reschedule; ordrng 1 W11395558 (EVAP COVER)
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 03/17/2020
REFRIGERATOR KITCHENAID KSCS25FJSS01 "Cc: not making iceFound ice maker fill tube frozen. Cleared ice. Cycled ice maker, low flow from fill. Needs water valvePart shows no longer available; ordrng 1 2199838 (valve,water)"
Near Hambden Township, OH 44024
Brian M
Job Details: 03/17/2020
WASHER MAYTAG MVWB865GW0 Installed valve Ran auto test and calibration OP Test Ok
Near Bratenahl, OH 44108
Dan H
Job Details: 03/17/2020
RANGE KITCHENAID KSEG700ESS3 "Customer complaint that oven light will not shut off and now oven is not working, confirmed, Installed new user interface, op test no good , unit needs new control ; ordrng 1 W11082269 (cntrl-elec)"