We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
Cc: not dispensing fabric softenerFound error codes f0e2(over suds). Ran quick test cycle. Ran drain and spin with extra rinse. Unit filling through fabric softener. Ran extra rinse with fabric softener. Unit did not fill through fabric softener. Needs dispenser drawerSecond tech needed to remove dryer.; ordrng 1 W11524105 (Dispenser drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Strongsville, OH 44149
David R
Job Details: 02/01/2022
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps.; used 4 W10896689 (Fitting) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Olmsted Township, OH 44138
David R
Job Details: 02/01/2022
"FZ evap frosting over still. Put into diagnostics, did not getting proper voltage coming from control. Diagnostics shows open defrost sensor as well. Will need to steam ice as well. Ordering control, heater, thermistor and harness to be replaced. **2 count** double labor ; ordrng 1 W11449482 (Control) and 1 WP2323198 (Defrost heater) and 1 WPW10384183 (Thermistor) and 1 W11545823 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Cleveland, OH 44119
Corina B
Job Details: 02/01/2022
Replaced the timer. Opt test ok
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Euclid, OH 44117
Corina B
Job Details: 02/01/2022
CC that the unit is off 50*. Cust has a thermometer in the oven. Advised cust the thermometer is slow reacting. heated oven to 350*. Used the thermocouple to take temperature 350* after 30 minutes. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Cleveland, OH 44121
Corina B
Job Details: 02/01/2022
CC that there is a crack in the door. Confirmed. Took picture of door. Will need a new door and badge. Office to reschedule ; ordrng 1 W11436604 (Door) and 1 W11223753 (Badge)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near North Ridgeville, OH 44039
Angel
Job Details: 02/01/2022
Cc that unit is not spinning. Ran a auto test in diagnostics and found that the hub is stripped will need hub replaced. Replaced hub tested unit. Opt test ok.; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near North Ridgeville, OH 44039
Angel
Job Details: 02/01/2022
"Cc that unit is not heating. Ran a mug with cold water to test unit and did not heat will need magnetron replaced and capacitor. Gave customer estimate and stated that he rather buy a new unit. Charged service only. Opt test ok.; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/01/2022
"Cc that unit is not advancing it was stock on wash. Turned unit on started a normal cycle and unit was working as should it was filling, spinning, draining, washing and counting down the time as should. Ran diagnostics and had no error codes. Explained to customer that when she unplugged it it couldve reseted the control but unit at the moment is showing me that everything is working as should and i could not guess on what couldve gone wrong at the moment she had the problem. Recommended her to monitor for now and if anything to call us back and to take a video of the issue with her phone to get a better perspective of the issue. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 02/01/2022
Installed lid ui and control OP Test Ok
We serviced a
MAYTAG WASHER
Model MAV6357AWW
Near Mentor, OH 44060
Joe O
Job Details: 02/01/2022
"Cc: have to hold lid to keep unit runningFound cam is not pushing plunger into lid switch. Needs cam, plunger, and lid switch; ordrng 1 WP22003804 (switch-lid) and 1 WP22002754 (plunger) and 1 W10814230 (cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Lakewood, OH 44107
Marie V
Job Details: 02/01/2022
"Replaced filter housing. Tested unit, cycled ice maker. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ
Near Cleveland, OH 44103
Marie V
Job Details: 02/01/2022
"Cc that the unit showing open and close the door. Replaced door switches, tested unit with a cut with water. Op test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS03
Near Independence, OH 44131
Marie V
Job Details: 02/01/2022
"Cc that was going to use the unit and it stopped working. Confirmed verify terminal block coming in to the oven, is burned. Cust needs to call an electrician for that repair."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Walton Hills, OH 44146
Brian M
Job Details: 02/01/2022
"Cc of noise and poor drying Found radiant sensor causing issue with coils replaced coils and radiant sensor OP Test Ok ; used 1 279834 (COIL), and 1 338906 (Radiant sensor (back stock)) from stock"
We serviced a
CROSLEY WASHER
Model CAW42114GW
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/01/2022
Found cam teeth broken replace from t/s opt test ok ; used 2 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Parma, OH 44129
David R
Job Details: 02/01/2022
"Cc unit not cooling. Temps 45. Used Uv light. Behind evap coming from cabinet UV dye, took pic. Called techline, same file number. Went through pressures and findings. Unit in 20 inch vacuum. No leaks from 140 nitrogen but can hear sound coking from cabinet. Techline deemed inside leak, non repairable. Whirlpool will contact customer. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2022
Cc that unit is not draining. Verified and would not drain found out that customer had a new garbage disposal installed and never removed plug. I removed plug and also cleaned the blade inside the dishwasher and the filter. Tested unit and started draining and working as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Westlake, OH 44145
Angel
Job Details: 02/01/2022
Cc that spring for bellow came off and it was leaking. Verified and found that seal was ripped as well replaced with new one tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Maple Heights, OH 44137
Brian M
Job Details: 02/01/2022
Cc off no water error Found valves to slightly shut Opened valves all the way and ran valve test on hot and cold Ran calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Bedford, OH 44146
Brian M
Job Details: 02/01/2022
Installed control programed it OP Test Ok Advised to let cool for 48 hours
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/01/2022
"Found drain hose on floor correct issue explain customer,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2022
"Cc that the adjusters broke on unit. Confirmed they were both broken will need the adjusters replaced. Gave customer estimate and they said they will leave like that and see what theyll do. Charged service call.; ordrng 1 WPW10609579 (Left hand adjuster) and 1 WPW10609578 (Right hsnd adjuster), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT6
Near North Royalton, OH 44133
David R
Job Details: 02/01/2022
Replaced wash motor and sensor. Tested. Ran diagnostics and ran normal cycle. Good. Refilled rinse aid. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Solon, OH 44139
Brian M
Job Details: 02/01/2022
Installed sump and drain pump OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Parma, OH 44134
Gabriel P
Job Details: 02/01/2022
Found no signs of burning all I smell is heater element but is normal smell no fire creating working as design
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon, OH 44011
Angel
Job Details: 02/01/2022
Cc that unit is leaking and damaging there floors. Ran unit on a heavy cycle for like 25mins and nothing also ran normal cycle for about 15mins and no leaks. Also noticed that there is no damage on floor under dishwasher. Just on the outer part and towards the dining room. Customer stated they had plumbing issue with faucet and that there sink gets backed up when using there garbage disposal. Explained to customer that they could be having a plumbing issue underneath floor but i could not find any leaks at the moment. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Joe O
Job Details: 02/01/2022
Cc: leakingRan test cycle. No excessive suds in unit. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Mentor, OH 44060
Joe O
Job Details: 02/01/2022
Installed infinite switch. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KERS303BWH1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 02/01/2022
"Cc unit smoked and popped in oven, now oven is not heatingChecked bake element, found bake element physically open. Unit needs bake element. Not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W10779716 (Element)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Jason N
Job Details: 02/01/2022
"Cc unit temperatures dropping on displayCustomer stated unit temps are dropping during cycle, she will notice when she sets timer or new cycle that temperatures will display 320 instead of 350 degrees. Also the temperatures read 100 degrees for a second then pop back up to 320. Checked temperatures in oven cavity when showing 320 degrees on restart of bake cycle, temperatures reading 345-353 degrees. Called wp techline, Kurt, normal operation as the controller will reestablish communication whenever any operation is changed. Documented as unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/01/2022
"Cc unit freezing in ff sectionChecked temps in unit, found ff section reading 35 degrees, freezer section reading 24 degrees. Checked frost pattern on evaporator, found heavy frost on first coil of cap tube only. Unit has refrigerant leak, will need sealed system repair. Customer declining repair. Collected service call."
We serviced a
WHIRLPOOL STACK W/D
Model WFW5620HW0
Near Cleveland, OH 44113
Jason N
Job Details: 02/01/2022
"Installed drain pump. Ran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, OH 44127
Manny
Job Details: 02/01/2022
"Cc unit not cooling properly, found temperatures at 72 in both cavities cux using the range as a heater next to the fridge, plugged into killawatt meter unit is pulling 11.2 amp. Removed evap cover not frost pattern unit will need a seal system repair; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44106
Manny
Job Details: 02/01/2022
"Cc unit making a loud noise, unit need a blower wheel and rollers. Unit is a stacked unit, informed property manager that I will need a second tech to take the unit down; ordrng 1 W11327190 (Blower wheel) and 1 4392067 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/01/2022
"Cc unit oven not heating properly, broil does not workCustomer stated temperatures in oven are not accurate according to the thermometer they are using, also broil does not seem to work at all. Ran broil test, element powered on, glowing red after a few minutes, broil test good. Ran bake test to 400 degrees, good spark and ignition on single spark, let preheat to 400 degrees. Measured temperatures in oven, 399-415 degrees. Let unit recycle several times, good ignition. No issues found with unit at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Beachwood, OH 44122
Jason N
Job Details: 02/01/2022
"Cc unit not washing dishes in lower rack Ran diagnostics, found code 9-4 for lower spray arm error. Found lower spray arm not rotating, diverter motor not driving spray arm. Unit needs motor/pump assembly. Customer not repairing at this time, estimate only. ; ordrng 1 W10861526 (Pump/motor assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44106
Manny
Job Details: 02/01/2022
"Cc unit not cooling properly, found evap cover in frost, ran test mode and per test mode heater circuit is open, verify and it is open evap heater has not continuity and fan is not working, ordering evap harness, fan and heater. Will have to steamed evap mark as 2count.; ordrng 1 W11581973 (Evap harness) and 1 W11559968 (Evap fan) and 1 W11546981 (Defrost heater)"
We serviced a
WHIRLPOOL COMPACTOR
Model TC8700XYP3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/01/2022
"Cc unit not compactingFound screw stop rods cracked and twisted. Customer had purchased a repair kit, installed stop rods from kit. Lubricated screws. Ran op test, unit gets a certain point and gears stop meshing. Found large drive gear has a flat spot in it, likely due to trying to use unit with broken stops. Unit will need drive gear. Customer is ordering one himself and will install it. Advised if any issues arise with unit afterwards, he can call us back out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 02/01/2022
Installed filter head and led module. Water pressure better then previously but Unit still has low pressure. Tested flow at bladder and water valve. Bladder has good pressure. Low pressure from water valve. Needs water valve; ordrng 1 WPW10341329 (water valve assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Middleburg Heights, OH 44130
Marie V
Job Details: 02/01/2022
"Cc that the unit worked for a day and stopped cooling. Confirmed. Both sections at 67*. Verify power to compressor, 120V. Unit will need new compressor. Found from C to S was open. Office will contact once they have eta on the part.; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter)"
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
Cc: loud screechingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found pulley seized. Installed dryer repair kit. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Solon, OH 44139
Brian M
Job Details: 02/01/2022
Cc unit Leaking Found leak coming front vent housing Vent cover off put vent cover back on OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 02/01/2022
"Cc unit lights on display was flashing and a pump was running and never shut off, customer had breaker off, turned on. Display is working fine as of now, components are working. Ran diagnostics. F2E1 stuck key. Display buttons flashing. Ordering control and UI.; ordrng 1 W11460947 (Ui) and 1 W11462460 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WGD5100HW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/01/2022
"Found pulley melting it could be cause by and overload also shifter not working replace from t/s,opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/01/2022
"CC that the unit lights quit working again. Checked the wire connection, looks good. Ohmed out the light bulb good, plugged the bulb in. Powered unit up lightbulb went out. Will need a new harness. Part is nla. ; ordrng 1 4455732 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Corina B
Job Details: 02/01/2022
I did not. Tried calling they answered the phone and hung up. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Corina B
Job Details: 02/01/2022
"CC that the water is not hot enough. Ran diag F0E2 OVER SUDS CONDITION DETECTED, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Ran a manual agitate and spin, good. Checked the hot and cold, good. Advised cust to use 1 to 2 tablespoons of he detergent. Started a bulky/sheet on hot. Opt test ok ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
"Cc: evaporator frosting up, not cooling properlyCustomer recently thawed unit. Entered manual defrost. Unit pulling 640 watts. Unit is heating. Needs control and evap thermistor; ordrng 1 WPW10384183 (thermistor) and 1 W11203924 (contrl-box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Warrensville Heights, OH 44122
Manny
Job Details: 02/01/2022
"Cc unit giving error code and not water in it, found drain hose on the floor elevated drain hose opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRP
Near Beachwood, OH 44122
Manny
Job Details: 02/01/2022
"Cc bailed arm is out of ice maker, and pantry door broken, bailed arm is in place, ice maker is functional and complete a harvest while I was diagnosing the unit, pantry door pin broke and unit will need pantry end cap, customer will not proceed with the repair, if she wants to repair shell call us back, labor and parts are due if we come back to repair.; ordrng 1 WP12656105 (endcap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/01/2022
Cc unit not working Found lid lock malfunction Replaced using truck stock OP Test Ok ; ordrng 1 W11307244 (latch)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 02/01/2022
"Replaced heater element. Tested, good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKBL01
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/01/2022
"Found compressor not starting also found wires change need harness and compressor gave estimate,opt test ok ; ordrng 1 W10309994 (Compressor) and 1 4389205 (Harness) and 1 W10843121 (Filter dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44121
Manny
Job Details: 02/01/2022
"Cc unit fills for a long time and clothes wet at the end of the cycle, found code F8E1 for long fill no fill, found drain hose low tied up under the sink elevated drain hose, op test ok"
We serviced a
GE DRYER
Model DBXR453EA1WW
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
Installed rear bearing assembly. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW06
Near Solon, OH 44139
Jason N
Job Details: 02/01/2022
"Cc unit is noisyCustomer states the unit is very noisy. Found noise is question is the freezer evaporator fan, noise is typical for unit. Called wp techline, Austin, sound levels vary as long as no frost build in freezer section, unit is working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/01/2022
"Installed fan control, and bi metal Advised to watch"
We serviced a
FRIGIDAIRE RANGE
Model FGEW3065PBD
Near Willoughby, OH 44094
Corina B
Job Details: 02/01/2022
"Replaced the ui, control, harnesses. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Cleveland, OH 44130
Marie V
Job Details: 02/01/2022
"Replaced motor, tested unit. Heats and spins properly. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Strongsville, OH 44136
Marie V
Job Details: 02/01/2022
"Replaced dampers, ran auto test ok. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44136
David R
Job Details: 02/01/2022
Replaced door gasket. Adjust feet and top rack. Rack not hitting on gasket. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 02/01/2022
Cc that unit was smelling like something burning she noticed it was in high heat so she was smelling the heater so she turned it down and was good. I also had to fix her vent on back of unit because it was mot on correctly. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/01/2022
"Installed pump/motor assembly. Ran diagnostics cycle in entirety, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Manny
Job Details: 02/01/2022
"Cc that unit has a crack on the console that cut her wrist, verify and saw a small sharp crack on the corner of the console, took pic, replaced hinges op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
Installed hinges. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Berea, OH 44017
Marie V
Job Details: 02/01/2022
"Cc that the unit goes through the cycle but no water coming in. Confirmed had to remove hose and open the line. No water came out. Is not the unit is the water line. Also unit has rust on the door, cust ask if it can be replaced. Door is rusted. ; ordrng 1 W11087377 (Door)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Elyria, OH 44035
Gabriel P
Job Details: 02/01/2022
Found caps and burner defective ordering also pan as well no need to schedule Customer he will install part himself ; ordrng 1 W11435570 (Caps) and 2 W11435630 (Burner fronts)s and 1 W11435659 (Rear burner) and 1 W11435659 (Rear burner) and 1 W11435660 (Middle burner) and 1 WP3195097 (Oven pan)
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Eastlake, OH 44095
Corina B
Job Details: 02/01/2022
Replaced the control. Checked the cord has continuity. Checked outlet properly polarized. Brought core back for return. Heated oven to 350*. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/01/2022
Installed heater OP Test Ok
We serviced a
KITCHENAID RANGE
Model KGRS807SBL01
Near Columbia Station, OH 44028
David R
Job Details: 02/01/2022
"Cc LF burner had burned plastic everywhere and got all on burner. Looked and whole burner assembly has plastic material covering it. Rusted screws, will have to drill through. Gave estimate for repair. Customer paid SVC only. Do not order parts.; ordrng 1 WP9761639 (LF orfice holder) and 1 8285250 (Closer plate) and 8 WP3400702 (Part 7 screw)s and 1 WP8285255 (Burner head) and 1 WP8285256 (Burner head) and 1 WP8285258 (Cap burner) and 1 WP9758829CB (Cap buner) and 4 WP12990527 (Part 8 screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44052
Angel
Job Details: 02/01/2022
Cc that units light is not working. Confirmed will not turn on. Verified wires at socket and were good also bulb was good. Check voltage at control and was not sending voltage to light replaced control tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2022
"Cc that the unit is not heating. Confirmed . Found heater open. Also vent behind unit crushed and outside a little clogged. Cleared out. Expla cust that the vent need fix. Cust paid in full for heater. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2022
Cc that the freezer is cold but not keeping things frozen. Took temps 36* fresh food and 18* freezer. Unit is on the garage. Explain cust that if garage is not climate controlled unit will not work properly in temps bellow 55* . If put unit in the basement it will work properly or when summer comes if it does not goes above 100* it will work good. Unit is working as designed. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, OH 44143
Brian M
Job Details: 01/31/2022
Installed element OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details: 01/31/2022
Cc unit not washing Found drain hose on floor going to sump Advised on hose placement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rootstown, OH 44272
Brian M
Job Details: 01/31/2022
"Customer showed pop took pic Cc on,y dashes on control Control not responding Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/31/2022
Installed motor and blower wheel. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not advancing through cycle, not heatingCustomer stated unit will not advance past wash cycle and unit is not heating. Found error codes f8e1(no water). Ran diagnostics test. Unit filling, washing, draining and heating. Ran express wash. Found very slow leak on supply line. Advised customer they need a plumber or contractor to install new supply line. Unit advancing from initial wash. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Independence, OH 44131
Manny
Job Details: 01/31/2022
"Unit will not connect to wifi Found error code F6E0 for ui losses communication, called wpl tech line at 5:46pm spoke to steve he recommended to replace main board, SR#7732858025. Ordering main control ; ordrng 1 W11261165 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon, OH 44011
Angel
Job Details: 01/31/2022
Replaced heater. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, OH 44149
David R
Job Details: 01/31/2022
Replaced heater. Tested. Good. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, OH 44139
Manny
Job Details: 01/31/2022
Found damper stuck closed not letting air into the RC unit will need a new damper control.; ordrng 1 242303001 (damper assy)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL3
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not washing, not heatingFound sump assembly receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not running through cycleFound drain frozen, water lines frozen. Advised customer unit will not operate with drain and fill lines frozen. Could not test unit. Advised customer to leave water off to unit until after it thaws due to potential flooding."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Solon, OH 44139
Manny
Job Details: 01/31/2022
"Cc unit just clicking when need to agitate, replaced shifter, ran diagnostics opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Strongsville, OH 44136
David R
Job Details: 01/31/2022
"Cc unit not draining. Found might have been a small blockage in hose or binding on pump. Blew through hose. Ran dishwasher, now draining properly. Left parts and prices on lbc if customer needs in future, drain pump and both drain hoses. Unit is good, SVC only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Willoughby, OH 44094
Corina B
Job Details: 01/31/2022
"Cust showed pop, sent pic CC that the doors are not level. Confirmed. Leveled the doors. The condenser is rattling, used the dampener to quite the noise. Opt test ok ; used 2 Wp2158826 (Dampener) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Parma, OH 44129
David R
Job Details: 01/31/2022
Manifold and upper spray arm replaced. Good. Spray arm was broke from factory. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Highland Heights, OH 44143
Jason N
Job Details: 01/31/2022
"Cc unit will occasionally make a rattling noise and possible leak from the left side of unit.Customer stated sometimes it sounds like a coin rattling around in unit and leaked on left side, 3 times since unit owned. Ran auto test, no abnormal sounds heard, no leaks found on unit. Filled unit tub, no leaks found. Ran quick wash test, all functions passed, no abnormal sounds when washing or spinning. No leak found on unit. Could not duplicate issues at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Cleveland, OH 44106
Corina B
Job Details: 01/31/2022
"CC that the unit is not drying the dishes and they still come out dirty. Confirmed. No rinse aid being used and liquid detergent. Water is only 108*. Advised cust to use rinse aid, turn the water up and to use pods. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/31/2022
"CC that the unit is not spinning. Confirmed found the drum is not turning. Removed the back panel, drum is spinning. Started a load of clothes, spun good. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/31/2022
Replaced the ui and control. The ribbon cable was corroded. Found the lower oven not responding to cancel. Will need a new ribbon cable. ; ordrng 1 W11025616 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Angel
Job Details: 01/31/2022
"Steamed out evaporator and replaced evap cover, ui, and main control. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
David R
Job Details: 01/31/2022
"Cc unit not cooling, all components were working fine up until 1/28, completely stop cooling. Dispenser not working, 3 way valve is clicking and compressor not starting. Replaced left deli drawer. Called techline. Had me check fans, dispenser. All lights working. Techline saying a shortage in voltage. Order and replaced UI and control. **right fridge door needs replaced but replaced controls first ; ordrng 1 WPW10675033 (Main control) and 1 W11387384 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not draining, bad odorCustomer stated unit will not drain, and unit has a foul odor. Found small amount of standing water. Canceled cycle. Unit drained. Found screen is plugged with food and debris. Advised customer the screen and filter require cleaning. Advised customer of debris in screen pump and drain hose. Customer stated they tried every cleaning technique to clean the unit and it still smells. Advised customer only way to clean completely at this point would be to replace all the sealed parts. Ran test cycle. Found cold water at start of cycle(advised customer to run hot water at sink). Unit continuously draining. Unit functioning as designed. Op test ok Built estimate for sump, drain hoses, and spray arms. ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm) and 1 WPW10545278 (drain hose) and 1 8269144A (drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Angel
Job Details: 01/31/2022
Went to install lid and they sent the wrong part they sent a microwave door instead of the lid. Will have to order again part. ; ordrng 1 W11404468 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2022
Replaced UI and Ice bin. Tested crush and regular ice. Good. Tested the water. Good. Showed cust about measure fill. Unit is making ice. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Seven Hills, OH 44131
Marie V
Job Details: 01/31/2022
"Replaced control, filter drier and evaporator. Put unit into a vacc 29. Filled with r600 41 grams. Good frost pattern . Advice cust to allow unit 24 hours to reach normal temps. Op test ok; used 1 L13000619 (Fitting), 1 W10896710 (Fitting), 1 Tjat1200 (Fitting), 1 W11401417 (Fitting), 1 W11401413 (Fitting), and 1 W10895723 (Fitting) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
Cc: long dry timesFound error f4e3(restricted air flow). F4e4(l2 line voltage). Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.ran test cycle. Found unit has good heat and air flow. Unit functioning as designed. Advised customer to clean venting. Op test ok