Service History 209 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2022

Cc: not dispensing fabric softenerFound error codes f0e2(over suds). Ran quick test cycle. Ran drain and spin with extra rinse. Unit filling through fabric softener. Ran extra rinse with fabric softener. Unit did not fill through fabric softener. Needs dispenser drawerSecond tech needed to remove dryer.; ordrng 1 W11524105 (Dispenser drawer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Strongsville, OH 44149

David R

Job Details: 02/01/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps.; used 4 W10896689 (Fitting) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Olmsted Township, OH 44138

David R

Job Details: 02/01/2022

"FZ evap frosting over still. Put into diagnostics, did not getting proper voltage coming from control. Diagnostics shows open defrost sensor as well. Will need to steam ice as well. Ordering control, heater, thermistor and harness to be replaced. **2 count** double labor ; ordrng 1 W11449482 (Control) and 1 WP2323198 (Defrost heater) and 1 WPW10384183 (Thermistor) and 1 W11545823 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Cleveland, OH 44119

Corina B

Job Details: 02/01/2022

Replaced the timer. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Euclid, OH 44117

Corina B

Job Details: 02/01/2022

CC that the unit is off 50*. Cust has a thermometer in the oven. Advised cust the thermometer is slow reacting. heated oven to 350*. Used the thermocouple to take temperature 350* after 30 minutes. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Cleveland, OH 44121

Corina B

Job Details: 02/01/2022

CC that there is a crack in the door. Confirmed. Took picture of door. Will need a new door and badge. Office to reschedule ; ordrng 1 W11436604 (Door) and 1 W11223753 (Badge)

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Ridgeville, OH 44039

Angel

Job Details: 02/01/2022

Cc that unit is not spinning. Ran a auto test in diagnostics and found that the hub is stripped will need hub replaced. Replaced hub tested unit. Opt test ok.; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS6

Near North Ridgeville, OH 44039

Angel

Job Details: 02/01/2022

"Cc that unit is not heating. Ran a mug with cold water to test unit and did not heat will need magnetron replaced and capacitor. Gave customer estimate and stated that he rather buy a new unit. Charged service only. Opt test ok.; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/01/2022

"Cc that unit is not advancing it was stock on wash. Turned unit on started a normal cycle and unit was working as should it was filling, spinning, draining, washing and counting down the time as should. Ran diagnostics and had no error codes. Explained to customer that when she unplugged it it couldve reseted the control but unit at the moment is showing me that everything is working as should and i could not guess on what couldve gone wrong at the moment she had the problem. Recommended her to monitor for now and if anything to call us back and to take a video of the issue with her phone to get a better perspective of the issue. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Aurora, OH 44202

Brian M

Job Details: 02/01/2022

Installed lid ui and control OP Test Ok

We serviced a

MAYTAG WASHER

Model MAV6357AWW

Near Mentor, OH 44060

Joe O

Job Details: 02/01/2022

"Cc: have to hold lid to keep unit runningFound cam is not pushing plunger into lid switch. Needs cam, plunger, and lid switch; ordrng 1 WP22003804 (switch-lid) and 1 WP22002754 (plunger) and 1 W10814230 (cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Lakewood, OH 44107

Marie V

Job Details: 02/01/2022

"Replaced filter housing. Tested unit, cycled ice maker. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CZ

Near Cleveland, OH 44103

Marie V

Job Details: 02/01/2022

"Cc that the unit showing open and close the door. Replaced door switches, tested unit with a cut with water. Op test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS03

Near Independence, OH 44131

Marie V

Job Details: 02/01/2022

"Cc that was going to use the unit and it stopped working. Confirmed verify terminal block coming in to the oven, is burned. Cust needs to call an electrician for that repair."

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Walton Hills, OH 44146

Brian M

Job Details: 02/01/2022

"Cc of noise and poor drying Found radiant sensor causing issue with coils replaced coils and radiant sensor OP Test Ok ; used 1 279834 (COIL), and 1 338906 (Radiant sensor (back stock)) from stock"

We serviced a

CROSLEY WASHER

Model CAW42114GW

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/01/2022

Found cam teeth broken replace from t/s opt test ok ; used 2 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Parma, OH 44129

David R

Job Details: 02/01/2022

"Cc unit not cooling. Temps 45. Used Uv light. Behind evap coming from cabinet UV dye, took pic. Called techline, same file number. Went through pressures and findings. Unit in 20 inch vacuum. No leaks from 140 nitrogen but can hear sound coking from cabinet. Techline deemed inside leak, non repairable. Whirlpool will contact customer. ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Avon Lake, OH 44012

Angel

Job Details: 02/01/2022

Cc that unit is not draining. Verified and would not drain found out that customer had a new garbage disposal installed and never removed plug. I removed plug and also cleaned the blade inside the dishwasher and the filter. Tested unit and started draining and working as should. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Westlake, OH 44145

Angel

Job Details: 02/01/2022

Cc that spring for bellow came off and it was leaking. Verified and found that seal was ripped as well replaced with new one tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Maple Heights, OH 44137

Brian M

Job Details: 02/01/2022

Cc off no water error Found valves to slightly shut Opened valves all the way and ran valve test on hot and cold Ran calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Bedford, OH 44146

Brian M

Job Details: 02/01/2022

Installed control programed it OP Test Ok Advised to let cool for 48 hours

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/01/2022

"Found drain hose on floor correct issue explain customer,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 02/01/2022

"Cc that the adjusters broke on unit. Confirmed they were both broken will need the adjusters replaced. Gave customer estimate and they said they will leave like that and see what theyll do. Charged service call.; ordrng 1 WPW10609579 (Left hand adjuster) and 1 WPW10609578 (Right hsnd adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT6

Near North Royalton, OH 44133

David R

Job Details: 02/01/2022

Replaced wash motor and sensor. Tested. Ran diagnostics and ran normal cycle. Good. Refilled rinse aid. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Solon, OH 44139

Brian M

Job Details: 02/01/2022

Installed sump and drain pump OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Parma, OH 44134

Gabriel P

Job Details: 02/01/2022

Found no signs of burning all I smell is heater element but is normal smell no fire creating working as design

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Avon, OH 44011

Angel

Job Details: 02/01/2022

Cc that unit is leaking and damaging there floors. Ran unit on a heavy cycle for like 25mins and nothing also ran normal cycle for about 15mins and no leaks. Also noticed that there is no damage on floor under dishwasher. Just on the outer part and towards the dining room. Customer stated they had plumbing issue with faucet and that there sink gets backed up when using there garbage disposal. Explained to customer that they could be having a plumbing issue underneath floor but i could not find any leaks at the moment. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Chardon, OH 44024

Joe O

Job Details: 02/01/2022

Cc: leakingRan test cycle. No excessive suds in unit. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ1

Near Mentor, OH 44060

Joe O

Job Details: 02/01/2022

Installed infinite switch. Tested. Op test ok

We serviced a

KITCHENAID RANGE

Model KERS303BWH1

Near Mayfield Heights, OH 44124

Jason N

Job Details: 02/01/2022

"Cc unit smoked and popped in oven, now oven is not heatingChecked bake element, found bake element physically open. Unit needs bake element. Not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W10779716 (Element)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44124

Jason N

Job Details: 02/01/2022

"Cc unit temperatures dropping on displayCustomer stated unit temps are dropping during cycle, she will notice when she sets timer or new cycle that temperatures will display 320 instead of 350 degrees. Also the temperatures read 100 degrees for a second then pop back up to 320. Checked temperatures in oven cavity when showing 320 degrees on restart of bake cycle, temperatures reading 345-353 degrees. Called wp techline, Kurt, normal operation as the controller will reestablish communication whenever any operation is changed. Documented as unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYW01

Near Pepper Pike, OH 44124

Jason N

Job Details: 02/01/2022

"Cc unit freezing in ff sectionChecked temps in unit, found ff section reading 35 degrees, freezer section reading 24 degrees. Checked frost pattern on evaporator, found heavy frost on first coil of cap tube only. Unit has refrigerant leak, will need sealed system repair. Customer declining repair. Collected service call."

We serviced a

WHIRLPOOL STACK W/D

Model WFW5620HW0

Near Cleveland, OH 44113

Jason N

Job Details: 02/01/2022

"Installed drain pump. Ran auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Cleveland, OH 44127

Manny

Job Details: 02/01/2022

"Cc unit not cooling properly, found temperatures at 72 in both cavities cux using the range as a heater next to the fridge, plugged into killawatt meter unit is pulling 11.2 amp. Removed evap cover not frost pattern unit will need a seal system repair; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, OH 44106

Manny

Job Details: 02/01/2022

"Cc unit making a loud noise, unit need a blower wheel and rollers. Unit is a stacked unit, informed property manager that I will need a second tech to take the unit down; ordrng 1 W11327190 (Blower wheel) and 1 4392067 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS0

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/01/2022

"Cc unit oven not heating properly, broil does not workCustomer stated temperatures in oven are not accurate according to the thermometer they are using, also broil does not seem to work at all. Ran broil test, element powered on, glowing red after a few minutes, broil test good. Ran bake test to 400 degrees, good spark and ignition on single spark, let preheat to 400 degrees. Measured temperatures in oven, 399-415 degrees. Let unit recycle several times, good ignition. No issues found with unit at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Beachwood, OH 44122

Jason N

Job Details: 02/01/2022

"Cc unit not washing dishes in lower rack Ran diagnostics, found code 9-4 for lower spray arm error. Found lower spray arm not rotating, diverter motor not driving spray arm. Unit needs motor/pump assembly. Customer not repairing at this time, estimate only. ; ordrng 1 W10861526 (Pump/motor assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44106

Manny

Job Details: 02/01/2022

"Cc unit not cooling properly, found evap cover in frost, ran test mode and per test mode heater circuit is open, verify and it is open evap heater has not continuity and fan is not working, ordering evap harness, fan and heater. Will have to steamed evap mark as 2count.; ordrng 1 W11581973 (Evap harness) and 1 W11559968 (Evap fan) and 1 W11546981 (Defrost heater)"

We serviced a

WHIRLPOOL COMPACTOR

Model TC8700XYP3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/01/2022

"Cc unit not compactingFound screw stop rods cracked and twisted. Customer had purchased a repair kit, installed stop rods from kit. Lubricated screws. Ran op test, unit gets a certain point and gears stop meshing. Found large drive gear has a flat spot in it, likely due to trying to use unit with broken stops. Unit will need drive gear. Customer is ordering one himself and will install it. Advised if any issues arise with unit afterwards, he can call us back out."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Joe O

Job Details: 02/01/2022

Installed filter head and led module. Water pressure better then previously but Unit still has low pressure. Tested flow at bladder and water valve. Bladder has good pressure. Low pressure from water valve. Needs water valve; ordrng 1 WPW10341329 (water valve assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Middleburg Heights, OH 44130

Marie V

Job Details: 02/01/2022

"Cc that the unit worked for a day and stopped cooling. Confirmed. Both sections at 67*. Verify power to compressor, 120V. Unit will need new compressor. Found from C to S was open. Office will contact once they have eta on the part.; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter)"

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2022

Cc: loud screechingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found pulley seized. Installed dryer repair kit. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Solon, OH 44139

Brian M

Job Details: 02/01/2022

Cc unit Leaking Found leak coming front vent housing Vent cover off put vent cover back on OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 02/01/2022

"Cc unit lights on display was flashing and a pump was running and never shut off, customer had breaker off, turned on. Display is working fine as of now, components are working. Ran diagnostics. F2E1 stuck key. Display buttons flashing. Ordering control and UI.; ordrng 1 W11460947 (Ui) and 1 W11462460 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WGD5100HW0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/01/2022

"Found pulley melting it could be cause by and overload also shifter not working replace from t/s,opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 02/01/2022

"CC that the unit lights quit working again. Checked the wire connection, looks good. Ohmed out the light bulb good, plugged the bulb in. Powered unit up lightbulb went out. Will need a new harness. Part is nla. ; ordrng 1 4455732 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Corina B

Job Details: 02/01/2022

I did not. Tried calling they answered the phone and hung up. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Corina B

Job Details: 02/01/2022

"CC that the water is not hot enough. Ran diag F0E2 OVER SUDS CONDITION DETECTED, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Ran a manual agitate and spin, good. Checked the hot and cold, good. Advised cust to use 1 to 2 tablespoons of he detergent. Started a bulky/sheet on hot. Opt test ok ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2022

"Cc: evaporator frosting up, not cooling properlyCustomer recently thawed unit. Entered manual defrost. Unit pulling 640 watts. Unit is heating. Needs control and evap thermistor; ordrng 1 WPW10384183 (thermistor) and 1 W11203924 (contrl-box), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Warrensville Heights, OH 44122

Manny

Job Details: 02/01/2022

"Cc unit giving error code and not water in it, found drain hose on the floor elevated drain hose opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRP

Near Beachwood, OH 44122

Manny

Job Details: 02/01/2022

"Cc bailed arm is out of ice maker, and pantry door broken, bailed arm is in place, ice maker is functional and complete a harvest while I was diagnosing the unit, pantry door pin broke and unit will need pantry end cap, customer will not proceed with the repair, if she wants to repair shell call us back, labor and parts are due if we come back to repair.; ordrng 1 WP12656105 (endcap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/01/2022

Cc unit not working Found lid lock malfunction Replaced using truck stock OP Test Ok ; ordrng 1 W11307244 (latch)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 02/01/2022

"Replaced heater element. Tested, good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Strongsville, OH 44149

Gabriel P

Job Details: 02/01/2022

"Found compressor not starting also found wires change need harness and compressor gave estimate,opt test ok ; ordrng 1 W10309994 (Compressor) and 1 4389205 (Harness) and 1 W10843121 (Filter dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, OH 44121

Manny

Job Details: 02/01/2022

"Cc unit fills for a long time and clothes wet at the end of the cycle, found code F8E1 for long fill no fill, found drain hose low tied up under the sink elevated drain hose, op test ok"

We serviced a

GE DRYER

Model DBXR453EA1WW

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2022

Installed rear bearing assembly. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW06

Near Solon, OH 44139

Jason N

Job Details: 02/01/2022

"Cc unit is noisyCustomer states the unit is very noisy. Found noise is question is the freezer evaporator fan, noise is typical for unit. Called wp techline, Austin, sound levels vary as long as no frost build in freezer section, unit is working as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFA20ERSS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/01/2022

"Installed fan control, and bi metal Advised to watch"

We serviced a

FRIGIDAIRE RANGE

Model FGEW3065PBD

Near Willoughby, OH 44094

Corina B

Job Details: 02/01/2022

"Replaced the ui, control, harnesses. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Cleveland, OH 44130

Marie V

Job Details: 02/01/2022

"Replaced motor, tested unit. Heats and spins properly. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW2

Near Strongsville, OH 44136

Marie V

Job Details: 02/01/2022

"Replaced dampers, ran auto test ok. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, OH 44136

David R

Job Details: 02/01/2022

Replaced door gasket. Adjust feet and top rack. Rack not hitting on gasket. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lorain, OH 44053

Angel

Job Details: 02/01/2022

Cc that unit was smelling like something burning she noticed it was in high heat so she was smelling the heater so she turned it down and was good. I also had to fix her vent on back of unit because it was mot on correctly. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/01/2022

"Installed pump/motor assembly. Ran diagnostics cycle in entirety, all functions passed. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, OH 44145

Manny

Job Details: 02/01/2022

"Cc that unit has a crack on the console that cut her wrist, verify and saw a small sharp crack on the corner of the console, took pic, replaced hinges op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2022

Installed hinges. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Berea, OH 44017

Marie V

Job Details: 02/01/2022

"Cc that the unit goes through the cycle but no water coming in. Confirmed had to remove hose and open the line. No water came out. Is not the unit is the water line. Also unit has rust on the door, cust ask if it can be replaced. Door is rusted. ; ordrng 1 W11087377 (Door)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Elyria, OH 44035

Gabriel P

Job Details: 02/01/2022

Found caps and burner defective ordering also pan as well no need to schedule Customer he will install part himself ; ordrng 1 W11435570 (Caps) and 2 W11435630 (Burner fronts)s and 1 W11435659 (Rear burner) and 1 W11435659 (Rear burner) and 1 W11435660 (Middle burner) and 1 WP3195097 (Oven pan)

We serviced a

JENN-AIR RANGE

Model JGS1450DP0

Near Eastlake, OH 44095

Corina B

Job Details: 02/01/2022

Replaced the control. Checked the cord has continuity. Checked outlet properly polarized. Brought core back for return. Heated oven to 350*. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/01/2022

Installed heater OP Test Ok

We serviced a

KITCHENAID RANGE

Model KGRS807SBL01

Near Columbia Station, OH 44028

David R

Job Details: 02/01/2022

"Cc LF burner had burned plastic everywhere and got all on burner. Looked and whole burner assembly has plastic material covering it. Rusted screws, will have to drill through. Gave estimate for repair. Customer paid SVC only. Do not order parts.; ordrng 1 WP9761639 (LF orfice holder) and 1 8285250 (Closer plate) and 8 WP3400702 (Part 7 screw)s and 1 WP8285255 (Burner head) and 1 WP8285256 (Burner head) and 1 WP8285258 (Cap burner) and 1 WP9758829CB (Cap buner) and 4 WP12990527 (Part 8 screw)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lorain, OH 44052

Angel

Job Details: 02/01/2022

Cc that units light is not working. Confirmed will not turn on. Verified wires at socket and were good also bulb was good. Check voltage at control and was not sending voltage to light replaced control tested unit. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/31/2022

"Cc that the unit is not heating. Confirmed . Found heater open. Also vent behind unit crushed and outside a little clogged. Cleared out. Expla cust that the vent need fix. Cust paid in full for heater. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/31/2022

Cc that the freezer is cold but not keeping things frozen. Took temps 36* fresh food and 18* freezer. Unit is on the garage. Explain cust that if garage is not climate controlled unit will not work properly in temps bellow 55* . If put unit in the basement it will work properly or when summer comes if it does not goes above 100* it will work good. Unit is working as designed. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mayfield Heights, OH 44143

Brian M

Job Details: 01/31/2022

Installed element OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ravenna, OH 44266

Brian M

Job Details: 01/31/2022

Cc unit not washing Found drain hose on floor going to sump Advised on hose placement

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rootstown, OH 44272

Brian M

Job Details: 01/31/2022

"Customer showed pop took pic Cc on,y dashes on control Control not responding Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 01/31/2022

Installed motor and blower wheel. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 01/31/2022

"Cc: not advancing through cycle, not heatingCustomer stated unit will not advance past wash cycle and unit is not heating. Found error codes f8e1(no water). Ran diagnostics test. Unit filling, washing, draining and heating. Ran express wash. Found very slow leak on supply line. Advised customer they need a plumber or contractor to install new supply line. Unit advancing from initial wash. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Independence, OH 44131

Manny

Job Details: 01/31/2022

"Unit will not connect to wifi Found error code F6E0 for ui losses communication, called wpl tech line at 5:46pm spoke to steve he recommended to replace main board, SR#7732858025. Ordering main control ; ordrng 1 W11261165 (cntrl-elec)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon, OH 44011

Angel

Job Details: 01/31/2022

Replaced heater. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Strongsville, OH 44149

David R

Job Details: 01/31/2022

Replaced heater. Tested. Good. Op test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2325TS0

Near Solon, OH 44139

Manny

Job Details: 01/31/2022

Found damper stuck closed not letting air into the RC unit will need a new damper control.; ordrng 1 242303001 (damper assy)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL3

Near Mentor, OH 44060

Joe O

Job Details: 01/31/2022

"Cc: not washing, not heatingFound sump assembly receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Mentor, OH 44060

Joe O

Job Details: 01/31/2022

"Cc: not running through cycleFound drain frozen, water lines frozen. Advised customer unit will not operate with drain and fill lines frozen. Could not test unit. Advised customer to leave water off to unit until after it thaws due to potential flooding."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Solon, OH 44139

Manny

Job Details: 01/31/2022

"Cc unit just clicking when need to agitate, replaced shifter, ran diagnostics opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Strongsville, OH 44136

David R

Job Details: 01/31/2022

"Cc unit not draining. Found might have been a small blockage in hose or binding on pump. Blew through hose. Ran dishwasher, now draining properly. Left parts and prices on lbc if customer needs in future, drain pump and both drain hoses. Unit is good, SVC only."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Willoughby, OH 44094

Corina B

Job Details: 01/31/2022

"Cust showed pop, sent pic CC that the doors are not level. Confirmed. Leveled the doors. The condenser is rattling, used the dampener to quite the noise. Opt test ok ; used 2 Wp2158826 (Dampener) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Parma, OH 44129

David R

Job Details: 01/31/2022

Manifold and upper spray arm replaced. Good. Spray arm was broke from factory. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Highland Heights, OH 44143

Jason N

Job Details: 01/31/2022

"Cc unit will occasionally make a rattling noise and possible leak from the left side of unit.Customer stated sometimes it sounds like a coin rattling around in unit and leaked on left side, 3 times since unit owned. Ran auto test, no abnormal sounds heard, no leaks found on unit. Filled unit tub, no leaks found. Ran quick wash test, all functions passed, no abnormal sounds when washing or spinning. No leak found on unit. Could not duplicate issues at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Cleveland, OH 44106

Corina B

Job Details: 01/31/2022

"CC that the unit is not drying the dishes and they still come out dirty. Confirmed. No rinse aid being used and liquid detergent. Water is only 108*. Advised cust to use rinse aid, turn the water up and to use pods. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Pepper Pike, OH 44124

Corina B

Job Details: 01/31/2022

"CC that the unit is not spinning. Confirmed found the drum is not turning. Removed the back panel, drum is spinning. Started a load of clothes, spun good. Opt test ok"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Chagrin Falls, OH 44022

Corina B

Job Details: 01/31/2022

Replaced the ui and control. The ribbon cable was corroded. Found the lower oven not responding to cancel. Will need a new ribbon cable. ; ordrng 1 W11025616 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near North Royalton, OH 44133

Angel

Job Details: 01/31/2022

"Steamed out evaporator and replaced evap cover, ui, and main control. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, OH 44134

David R

Job Details: 01/31/2022

"Cc unit not cooling, all components were working fine up until 1/28, completely stop cooling. Dispenser not working, 3 way valve is clicking and compressor not starting. Replaced left deli drawer. Called techline. Had me check fans, dispenser. All lights working. Techline saying a shortage in voltage. Order and replaced UI and control. **right fridge door needs replaced but replaced controls first ; ordrng 1 WPW10675033 (Main control) and 1 W11387384 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Mentor, OH 44060

Joe O

Job Details: 01/31/2022

"Cc: not draining, bad odorCustomer stated unit will not drain, and unit has a foul odor. Found small amount of standing water. Canceled cycle. Unit drained. Found screen is plugged with food and debris. Advised customer the screen and filter require cleaning. Advised customer of debris in screen pump and drain hose. Customer stated they tried every cleaning technique to clean the unit and it still smells. Advised customer only way to clean completely at this point would be to replace all the sealed parts. Ran test cycle. Found cold water at start of cycle(advised customer to run hot water at sink). Unit continuously draining. Unit functioning as designed. Op test ok Built estimate for sump, drain hoses, and spray arms. ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm) and 1 WPW10545278 (drain hose) and 1 8269144A (drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

Angel

Job Details: 01/31/2022

Went to install lid and they sent the wrong part they sent a microwave door instead of the lid. Will have to order again part. ; ordrng 1 W11404468 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/31/2022

Replaced UI and Ice bin. Tested crush and regular ice. Good. Tested the water. Good. Showed cust about measure fill. Unit is making ice. Op test okBrought core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Seven Hills, OH 44131

Marie V

Job Details: 01/31/2022

"Replaced control, filter drier and evaporator. Put unit into a vacc 29. Filled with r600 41 grams. Good frost pattern . Advice cust to allow unit 24 hours to reach normal temps. Op test ok; used 1 L13000619 (Fitting), 1 W10896710 (Fitting), 1 Tjat1200 (Fitting), 1 W11401417 (Fitting), 1 W11401413 (Fitting), and 1 W10895723 (Fitting) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Mentor, OH 44060

Joe O

Job Details: 01/31/2022

Cc: long dry timesFound error f4e3(restricted air flow). F4e4(l2 line voltage). Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.ran test cycle. Found unit has good heat and air flow. Unit functioning as designed. Advised customer to clean venting. Op test ok