Service History 209

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brook Park, OH 44142

Angel

Job Details: 02/07/2023

Cc that washer would start but would say cycled completed and it never washed. Looked underneath and removed the rotor and found slider was coming apart causing the issue where it wouldnt engage to start washing used one from truck stock replaced it tested unit opt test ok. ; used 1 W10734521 (SLIDER) from stock

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Euclid, OH 44123

Corina B

Job Details: 02/07/2023

"CC that the unit will start when not on and does not heat. Confirmed. Unit turns on when plugging it in and does not heat. Checked power, good. Removed the connector from the control and reseated. Started to heat and turns off when off. Will need a new control. Part is nla. Did give customer the part number to find it elsewhere. Did advised him there is no warranty on control. ; ordrng 1 DC92-01729X (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, OH 44065

Brian M

Job Details: 02/06/2023

Cc of noise coming from freezer Ran icemaker test harvest Found icemaker to be loud and making noises Needs icemaker ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Lorain, OH 44053

Gabriel P

Job Details: 02/06/2023

Replace dryer kit advise customer to monitor if he stiil having issue will need two technicians and 2 job count if we come back

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lorain, OH 44053

Gabriel P

Job Details: 02/06/2023

Replace pump opt test ok

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Lorain, OH 44055

Gabriel P

Job Details: 02/06/2023

"Found latch damage replace,opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model LGGF3046TFA

Near Madison, OH 44057

Dan H

Job Details: 02/06/2023

"Customer complaint that oven is not working, started bake for 350 degrees, bake burner lit, oven heated up to 359 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma Heights, OH 44130

Corina B

Job Details: 02/06/2023

CC that the ice clumps together. Advised cust to fill a cup up 3/4 way to allow the ice to drop in the cup or the ice will keep the chute open to cause clumping. Also to toggle from cube and crush to break up the chunks. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Perry, OH 44081

Jason N

Job Details: 02/06/2023

"Cc unit upper oven temperature concern Customer stated that using the upper oven causes foods to cook unevenly or burn on the bottom. Ran temperature test on upper oven to 300 degrees. Temperatures reading 290, 310, 308, 305 and 305. Average temperature is 303.6 degrees. Temperature is within manufacturing standard. Advised customer on using the lower oven for baked goods as rack position and convect bake options are optimal for this type of baking. Unit is working as designed"

We serviced a

WHIRLPOOL DRYER

Model MDG4000BWW

Near Moreland Hills, OH 44022

Joe O

Job Details: 02/06/2023

Installed belt. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Ravenna, OH 44266

Brian M

Job Details: 02/06/2023

Giving long drain error But not power going to drain pump Advised on drain pump and control replacement ; ordrng 1 W11399437 (Pump) and 1 W11513246 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Avon Lake, OH 44012

Angel

Job Details: 02/06/2023

Cc that unit stopped making ice. Tried cycling ice maker and nothing made sure switch was working and it was so i checked voltage on triton board from J-9 to J-10 and its supposed to have 12.7vdc and it had 0 so I unit will need main board still ordering ice maker and ui. ; ordrng 1 W11533213 (Main board) and 1 W11557001 (Ice maker) and 1 W11330486 (Ui)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/06/2023

Cc that smell gas when turning oven on. Stared unit can smell gas but not too much. Cust said same it was a lot more previously. I had removed bottom drawer. Explain to avoid having metal cooking sheets underneath because current can be going to the wrong place causing the gas to come out . No leaks.at the moment. No strong smell of gas at the moment. Cust will monitor. Op test ok

We serviced a

KENMORE DISHWASHER

Model 665.15113K215

Near Rocky River, OH 44116

Angel

Job Details: 02/06/2023

Cc that unit is not draining. Ran unit and it would not drain took off drain hose from garbage disposal and it was completely clogged up cleaned it up on both ends the garbage disposal and drain test3d unit and drained as should explained to customer that drain is backing up as well that could cause the food buildup there because of not draining correctly at the sinks drain also to make sure to rinse off dishes of any chunks of food as well opt test ok.

We serviced a

GE REFRIGERATOR

Model GTS21KBXABB

Near Lakewood, OH 44107

Angel

Job Details: 02/06/2023

"Cc that unit just keeps running. Verified temps and freezer is at 32* and ff section at 50*. Took off evaporator and unit only has one row of the evaporator with frost and its buildup on the capillary line cant tap system because customer still uses freezer to cool stuff unit will need compressor, evaporator and drier looked up parts and evaporator is discontinued but customer still was not going to fix it would rather use money to buy a new unit ; ordrng 1 WR87X20798 (Compressor) and 1 WR17X12331 (Evaporator) and 1 WR86X10043 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Cleveland, OH 44111

Angel

Job Details: 02/06/2023

Cc that unit had an acetone smell or a chemical smell. Took temperatures and freezer was at 0* and ff section at 37* so I smelled around and found some oranges that were rotten in the crisper drawer so we threw them out and they stated that was the smell opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Angel

Job Details: 02/06/2023

Cc that unit gives an F9E2 error code. Already had the same issue with this same unit will be ordering the pump assembly to be replaced. ; ordrng 1 W11551760 (Pump assembly)

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Parma Heights, OH 44130

Corina B

Job Details: 02/06/2023

"CC that the unit is not spinning. Confirmed found the belt broken. Replaced the dryer repair kit. Found the pulley on the motor is broken. Will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 WP8066184 (Pulley), used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Berea, OH 44017

Corina B

Job Details: 02/06/2023

"Replaced the mullion rail and the door switch. When removing the door switch, the insulation was stuck to the door switch causing the connections to get stuck in the insulation. Had to dig the connections out Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/06/2023

Cc no bake Found weak igniter Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Walton Hills, OH 44146

Corina B

Job Details: 02/06/2023

"Replaced the hinge and inner door. Tested, no leaks. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/06/2023

"Replace icemaker,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Strongsville, OH 44149

Marie V

Job Details: 02/06/2023

Replaced cover. Op test ok

We serviced a

JENN-AIR WALL OVEN

Model WW30430P

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/06/2023

F2 error Recommend board and sensor replacement Board is discontinued

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near Garfield Heights, OH 44128

Brian M

Job Details: 02/06/2023

Cc that middle burner cuts out at simmer There is no flame adjustment on this model Recommend a cap and burner first; ordrng 1 W10811599 (burnr-head) and 1 W10819916 (cap-burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

Marie V

Job Details: 02/06/2023

Cc of unit is loud when dispensing ice or water. Is when ice maker cycled. I cycled ice maker sounds normal cust said it was a lot louder . At this point is working properly. If cust calls back we will order ice maker. ; ordrng 1 W11546935 (Ice maker)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Solon, OH 44139

Corina B

Job Details: 02/06/2023

Replaced the ui. Tested the ui. Opt test ok. ;

We serviced a

KENMORE REFRIGERATOR

Model 253.78973801

Near Beachwood, OH 44122

Corina B

Job Details: 02/06/2023

"CC that the unit is not cooling. Confirmed. Fans and compressor are turned off. The thermostat set a cold. Turned the thermostat up turned on. Will need a new thermostat . ; ordrng 1 241537103 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Eastlake, OH 44095

Dan H

Job Details: 02/06/2023

"Installed new gearcase, motor, rotor, clutch, and slider, op test good"

We serviced a

MAYTAG DRYER

Model PYE2000AYW

Near Bedford, OH 44146

Joe O

Job Details: 02/06/2023

"Installed thermal kit. Ran test cycle. Found blower wheel rattling. Needs blower wheel; ordrng 1 31001043 (wheel,blower)"

We serviced a

GE DRYER

Model GTDP490GD2WS

Near Gates Mills, OH 44040

Joe O

Job Details: 02/06/2023

"Cc: squealing noiseFound drum wearing into bearing assembly. Needs front bearing assembly; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT645SYN3FS

Near Geneva, OH 44041

Dan H

Job Details: 02/06/2023

"Customer complaint that unit is leaking and lower rack wheel is broken, confirmed, found lower rack wheel broken, found unit leaking from sump seal and from wash motor , unit needs new lower rack wheel and sump and wash motor ; ordrng 1 WD12X28078 (Wheel holder) and 2 WD12X26146 (Wheel)s and 1 WD19X28199 (Sump) and 1 Wd19x25700 (Wash motor)"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 02/06/2023

"Customer complaint that unit is not spinning, ran diagnostics founds f7e5(shifter fault) and f7e6(motor fault) error codes, ran manual test cycle, unit will not spin or agitate, unit was flooded (see pic), flood damage is not covered under warranty"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Painesville, OH 44077

Jason N

Job Details: 02/06/2023

"Cc unit lid not locking Ran test cycle, all functions passed. Found customer was not holding start button long enough or too long and not letting unit actually start a cycle. Customer instruct only."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44128

Manny

Job Details: 02/06/2023

"Replaced shifter, control and cap, replaced cap with TS#W11395618 since part ordered didnt arrived. Ran test cycle opt test ok; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Mentor, OH 44060

Jason N

Job Details: 02/06/2023

"Cc unit oven and electronics do not work, cooktop works Checked power into unit, found black L wire burnt off terminal block. Replaced terminal block and power cord using truck stock parts. Ran bake test to ensure all functions working. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5900TW0

Near Willoughby, OH 44094

Jason N

Job Details: 02/06/2023

"Cc unit fills with water but does not agitate or drain out.Found lid switch open, bypassed switch to drain water from tub. Ordering lid switch. ; ordrng 1 WP8318084 (Lid switch)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW1

Near Gates Mills, OH 44040

Joe O

Job Details: 02/06/2023

Installed control. Tested. Op test ok Incorrect color ordered. Customer is ok with it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near East Cleveland, OH 44112

Manny

Job Details: 02/06/2023

"Cc unit not making ice, verify and no ice, check valve in basement and turn on, turned off and disconnected line to make sure we have enough pressure and there is, valve would just hums, unit needs fill valve, valve out of stock, office to schedule next service appointment.; ordrng 1 W11455388 (Valve)"

We serviced a

N/A N/A

Model WFG505M0BW0

Near Cleveland, OH 44121

Manny

Job Details: 02/06/2023

"Cc LR burner knob broke off, verify unit needs knob, ordering knob, customer will install knob once it arrives no need for return visit ; ordrng 1 WPW10339443 (knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER2MHKXPL00

Near Cleveland Heights, OH 44121

Manny

Job Details: 02/06/2023

"Cc unit leaking into the FF, verified and found drain tube frozen over, cleared drain tube, opt test ok; "

We serviced a

WHIRLPOOL DRYER

Model WED9750WW0

Near North Kingsville, OH 44068

Dan H

Job Details: 02/06/2023

"Customer complaint that drum is not turning, confirmed, found idler pulley seized and belt broken, found idler pulley shaft worn out, unable to install new pulley without replacing shaft, unit needs new shaft and dryer repair kit; ordrng 1 4392067 (Dryer kit) and 1 W10837240 (Pulley shaft), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willoughby, OH 44094

Joe O

Job Details: 02/06/2023

Installed motor and harness. Unit still not spinning. Pulled basket. Nothing under basket to cause friction. Re seated basket. Ran drain and spin. Still not spinning. Replaced cam and capacitor. Ran drain and spin. Unit still not spinning. Needs gear case; ordrng 1 W11449840 (Gear case)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44108

Manny

Job Details: 02/06/2023

"Replaced fan and thermistor, good frost pattern on evap, and fan running, advise customer to allow 24 to 48 hrs for temps to equalize, or to place a water bottle in the fz and once frozen she can start loading the unit again, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Conneaut, OH 44030

Dan H

Job Details: 02/06/2023

"Customer complaint that unit spun too long and now is not working at all, started normal wash cycle, unit hummed then went to done, found capacitor bad, installed new capacitor, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Cleveland, OH 44124

Brian M

Job Details: 02/06/2023

Cc of ticking noise Found tag on power cord blowing and tapping wall Fixed position of tag OP Test Ok

We serviced a

GE REFRIGERATOR

Model PWE23KSKNSS

Near Painesville, OH 44077

Joe O

Job Details: 02/06/2023

"Cc: whirling noise every hr and a half, intermittently stops cooling(gets up to 50 degrees)Found temps in ff section at 39 degrees, freezer at 4 degrees. Entered diagnostics. No stored error codes. Tested dampers, fans, and compressor is diagnostics. No abnormal noises. Tested all thermistors. All thermistors reading in range. Exited diagnostics. Unit cooling. Found noise heard is from ff evap fan. Needs evap fan; ordrng 1 WR60X35205 (Evap fan)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, OH 44102

Manny

Job Details: 02/06/2023

"Cc unit making noise, verified and no noise, he stated the the noise is like if there was coins in the drum, removed cover and loosened the baffle screws and found 25c in one and 5c in another one, ran test no more noise, opt test ok."

We serviced a

FRIGIDAIRE RANGE

Model FED355ABC

Near Ashtabula, OH 44004

Dan H

Job Details: 02/06/2023

"Customer complaint that oven is too hot and wont not shut off, started bake for 350 degrees, temperature after preheat at 355 degrees, turned oven off, oven shut off, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Lyndhurst, OH 44124

Brian M

Job Details: 02/06/2023

Installed switches OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Mentor, OH 44060

Joe O

Job Details: 02/06/2023

"Cc: intermittently not making iceFound temps in ff at 40 degrees, freezer at 3 degrees. Found no ice maker error codes. Unit has good frost pattern. Ff evap fan vibrating or hitting ice. Ice maker is functioning at this time. Needs ff evap fan ; ordrng 1 W11087438 (motor-evap)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near University Heights, OH 44118

Corina B

Job Details: 02/06/2023

CC that there is a loud noise when spinning. Confirmed. Found the bearings in the gearcase worn. Will need a gearcase and shifter; ordrng 1 W11454738 (Gearcase) and 1 W11212745 (Shifter)

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Ashtabula, OH 44004

Dan H

Job Details: 02/06/2023

"Installed new drain pump, op test good"

We serviced a

GE REFRIGERATOR

Model GSS25QGTGCC

Near Gates Mills, OH 44040

Brian M

Job Details: 02/06/2023

"Cc switch to dispenser not always working Found switch not always making contactAdvised on switch and housing replacement Customer wants to self install ; ordrng 1 WR23X10783 (switch) and 1 WR49X10229 (fridge dispenser hou), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE COMPACTOR

Model GCG1500R0WW

Near Painesville, OH 44077

Joe O

Job Details: 02/06/2023

Installed power nuts. Tested multiple times. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Cleveland Heights, OH 44121

Corina B

Job Details: 02/06/2023

CC that the right side door is hitting the cabinet. Confirmed. Found the right side pushed in causing the body to be cocked. Relined the dishwasher. Unit is not secured into the cabinet. Advised cust to have screws installed for the dishwasher to not move. Opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Dan H

Job Details: 02/06/2023

"Installed new valve, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Kirtland, OH 44094

Brian M

Job Details: 02/06/2023

"Cc of leak and door not closing Found latch broken Found sump and seal are leaking Needs latch, motor abs sump ; ordrng 1 5304525218 (Latch) and 1 154246801 (gasket,sump) and 1 154728201 (sump assembly) and 1 5304519906 (Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Painesville, OH 44077

Brian M

Job Details: 02/06/2023

Cc of leak found leak at sump assembly Needs sump ; ordrng 1 W11416362 (Pump)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 02/06/2023

Cc that unit is not spinning or filling doesnt do anything. Tried to run diagnostics but unit would not let me enter will need main board replaced ordering part.; ordrng 1 W11616491 (Main board)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Geneva, OH 44041

Dan H

Job Details: 02/06/2023

"Customer complaint that unit is leaking, ran test cycle, found unit leaking from dispenser , unit needs new dispenser ; ordrng 1 W11524105 (Dispenser)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond Heights, OH 44143

Corina B

Job Details: 02/06/2023

"CC that the unit is leaking when its a rinse cycle. Started a rinse cycle, found the drain backing up. Will need a plumber. Opt test ok."

We serviced a

MAYTAG RANGE

Model MGR6775BDQ

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 02/06/2023

"Replace both temp sensor and control,opt test ok"

We serviced a

GE RANGE

Model JBP35E0H2BB

Near Bedford, OH 44146

Jason N

Job Details: 02/06/2023

Installed broil element. Ran broil test. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MBL2255KES

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/06/2023

Installed ice maker. Ran manual harvest test cycle. Ice maker indexed and filled mold with water. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Marie V

Job Details: 02/06/2023

"Cc that the unit is ripping the clothes. Stared unit. Let it fill verify water, good. Also verify tub and impeller, nothing sticking out that can cause it. Explain cust what would be the issue and thats ot happening. Advice load size and depending on fabric use delicate, will help. Op test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Cleveland, OH 44102

Manny

Job Details: 02/06/2023

"Cc unit leaking from bottom left side, verified and gasket looks damaged on left side, unit needs tub gasket, also noticed that the unit was screwd In through the tub into the cabinet, tub might be warped but wont know until the gasket has been replaced.; ordrng 1 154827601 (gasket)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Manny

Job Details: 02/06/2023

"Cc unit making noise , verified and a piece of wood underneath that customer had use to level the unit was touching the pulley cover causing the noise, removed wood and no noise, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Westlake, OH 44145

Marie V

Job Details: 02/06/2023

Cc of unit making a noise and not spinning the clothes all the way. Con. Found hub stripped. Replaced from T/S. Ran calibration and auto test. Op test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/06/2023

Cc unit leaking from right side of doorCustomer states that several drops of water again appeared on the floor on the right side door corner. Advised customer that we can try replacing the tub gasket to start. ; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Geneva, OH 44041

Joe O

Job Details: 02/06/2023

Installed switch. Op test ok

We serviced a

KITCHENAID COOK TOP

Model KICU569XBL00

Near North Olmsted, OH 44070

Marie V

Job Details: 02/06/2023

"Replaced control. And programmed. Testing burners showed error code f21 for right front burner. Tech sheet shows replaced control, called techline spoke to Andrew, advise to replace right hand side module and burner at the same time. Also reordering control.. Office will contact once they have eta on the part. ; ordrng 1 W10857233 (Module) and 1 WPW10396615 (Display) and 1 WPW10396548 (Hotplate)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS0A

Near Geneva, OH 44041

Joe O

Job Details: 02/06/2023

Installed latch. Ran test cycle. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Parma, OH 44129

Manny

Job Details: 02/06/2023

"Replaced heater, ran test cycle"

We serviced a

KENMORE RANGE

Model 790.310731

Near Willoughby, OH 44094

Jason N

Job Details: 02/06/2023

Cc unit cooktop ignition does not workConfirmed that none of the ignitors are sparking on the cooktop. Customer is using a lighter to ignite cooktop burners. Oven and broil operations work properly. Unit will need cooktop spark module. ; ordrng 1 5304508269 (Spark module)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Elyria, OH 44035

Angel

Job Details: 02/03/2023

Replaced drive motor and blower wheel tested unit opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near North Ridgeville, OH 44039

Angel

Job Details: 02/03/2023

Cc that unit is making a loud rattling sound. Ran unit and can hear the sound so I took apart unit and found that one of the rollers the bearing was coming off unit will need the dryer repair kit. Replaced rollers and idler pulley tested unit opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Madison, OH 44057

Dan H

Job Details: 02/03/2023

"Customer complaint that unit is not spinning or draining, ran diagnostics found f7e7(motor unable to reach target rpm), f2e1(stuck key), f7e1(basket speed fault) error code, found capacitor open, found gear oil all over under unit, unit needs new capacitor and gearcase; ordrng 1 W11454741 (Gearcase) and 1 W11158830 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, OH 44125

David R

Job Details: 02/03/2023

Replaced FZ LED. Tested. Good. All lights working. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near North Ridgeville, OH 44039

Angel

Job Details: 02/03/2023

Cc that latch is not working. Ran diagnostics and found error code F5E1 for latch replaced latch tested unit opt test ok.; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near North Ridgeville, OH 44039

Angel

Job Details: 02/03/2023

Replaced heater and tested unit to make sure unit was not leaking from somewhere else and it wasnt opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Avon Lake, OH 44012

Angel

Job Details: 02/03/2023

"Cc that washer is not spinning because her clothes were all wet at the end of the cycle. Ran diagnostics and found error code F0E5 off balance load erased error code ran a auto test and unit passed as should looked underneath the washer as well to make sure everything was good and found the pulley and belt worn out looks like the belt was slipping so I replaced cam and belt tested unit opt test ok.; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSQ0

Near Jefferson, OH 44047

Jason N

Job Details: 02/03/2023

Cc unit not draining. Ran wash cycle then cancel drain out. Unit is not pushing water through drain line. Unit needs drain impeller kit. ; ordrng 1 675806 (Impeller kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Ashtabula, OH 44004

Dan H

Job Details: 02/03/2023

"Customer complaint that unit is not making ice, confirmed, installed new ice maker, op test good"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, OH 44135

Manny

Job Details: 02/03/2023

"Cc unit not heating, verified and no heat, removed terminal block cover to check voltage and L2 shorted to ground, unit needs terminal block and power cord, replaced terminal block and power cord with TS# 279320 and PT500L, ran test no good, checked voltage and from L1 to N 124Vac from L2 to N 8.34Vac and from L2 to L1 no voltage, customer has 2 dryers disconnected the second dryer and plugged in this one and good power and unit heating, advise customer to have an electrician replaced the 3 prong outlet on the wall. Opt test ok; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Geneva, OH 44041

Jason N

Job Details: 02/03/2023

"Cc unit water dispense, ice maker and lights stopped working Customer stated several functions stopped working and the lights would not come in when the doors were opened. This lasted several days, then everything started working again. Pulled UI pantry board. Found board shorted and corroded, door full of liquid, wiring/connectors are corroded. Unit will need pantry board and door replaced. Door is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10769076 (Pantry UI) and 1 W10815668 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDB00

Near Ravenna, OH 44266

Brian M

Job Details: 02/03/2023

Cc gasket not sealing Found unit normal Advised on functions

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, OH 44024

Jason N

Job Details: 02/03/2023

"Installed gearcase, hub and actuator. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Middlefield, OH 44062

Jason N

Job Details: 02/03/2023

"Cc unit cooling too much in ff section Ran diagnostics, all thermistors checks back as passed. Damper control is operating and closing properly. Ordering thermistor for FF and Ui control. UI panel is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11284720 (UI panel) and 1 W11334745 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/03/2023

"Found gearcase leaking lots of oil ordering parts needed,opt test ok ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/03/2023

"Need high limit thermal stat,ordering ; ordrng 1 WP3392519 (Thermal fuse) and 1 WP8318268 (Thermal fix) and 1 WP8573713 (Cutoff) and 1 WP3391912 (Thermostat hi limit)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44125

David R

Job Details: 02/03/2023

"Replaced belt, pulley and gearcase. Cleaned motor and shield. Ran diagnostics, cleared codes. All components working. Ran calibration. Good. Op Test Ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Euclid, OH 44123

Corina B

Job Details: 02/03/2023

"Replaced the drain pump, tested no leaks. Opt test ok;"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, OH 44142

Marie V

Job Details: 02/03/2023

"Cc of a noise when opening door and a vibration noise when unit kicks in. Confirmed, noise of door, unit needed to be leveled just a little. Also adjusted lines so they dont vibrate against each other. Waites to confirm it was ok. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ashtabula, OH 44004

Dan H

Job Details: 02/03/2023

"Customer complaint that unit gets stuck on sensing, ran diagnostics, no error codes found, valves both open, started normal wash cycle, unit filled and advanced to wash cycle, repeated with same results, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Maple Heights, OH 44137

David R

Job Details: 02/03/2023

"Cc unit not draining, F9E1 code. Cleared codes. Checked drain pump housing. Full of debris. Cleared and cleaned. Cleared gasket holes as well, ran diagnostics. Good. All components working. Good. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model GSH25JSXNss

Near Solon, OH 44139

Manny

Job Details: 02/03/2023

"Cc unit wasnt working now it is, verified and unit working properly. Hell call us if issue returns, Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44023

Manny

Job Details: 02/03/2023

"Cc unit leaking, verified and Lea from pump&motor, replaced pump motor and gasket, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.7021241

Near Avon Lake, OH 44012

Angel

Job Details: 02/03/2023

Cc that unit is running continuously. When I arrived unit was not running after I opened up the freezer to take temps it kicked on but the temp was at 10* and ff section at 37* unit had good frost pattern compressor was not over heated seals were good and nothing was freezing in the ff section area everything was perfect cant find any issues with refrigerator explained it to Joe opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44123

Corina B

Job Details: 02/03/2023

"CC that the u it will finish but the done light stays on. Ran diag F5e4 lid not open between cycles. Ran a drain and spin, done light stays on. Will need a new control. ; ordrng 1 W11513246 (Control)"

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