Service History 209 - Fred's Appliance

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/12/2021

Customer did not receive cover or harness. Re ordering harness and cover. ; ordrng 1 WPD7813010 (harns-wire) and 1 WPW10289690 (cover-frnt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW05

Near Kingsville, OH 44048

Dan H

Job Details: 10/12/2021

"Customer complaint that unit is not cooling and leaking water, fresh food section temperature at 41 degrees, freezer section temperature at 1 degrees, found evaporator drain tube clogged, cleared drain tube, op test good"

We serviced a

GE DRYER

Model GTDS560EF5WS

Near Cleveland Heights, OH 44106

Manny

Job Details: 10/12/2021

Replaced front bearing ring and slides felt seal was good. No need to replace I asked informed the customer that the felt seal in the unit was still good and we can either refund for the part or she can keep it for a future use if needed. Opt test ok.Took felt seal for return office to refund customer

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44103

Manny

Job Details: 10/12/2021

"Cc unit has f0e9 error, ran diagnostics found error codes f0e9 and F0E5 for OB pause and off balance load. Ran a load with 4 large towels could not duplicate issue, advise customer to pause, rearrange and restart the unit if an off balance happens again. Opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Cleveland, OH 44113

Manny

Job Details: 10/12/2021

"Cc unit blinking ER on console, unplugged and plugged in unit starts but goes back to error code, verify that unit has an ER code for stuck key on console, found ui connector corroded and corrosion at the main control. Unit will need a console and control board. Customer will not proceed with the repair.; ordrng 1 5304506663 (Console assembly) and 1 5304514670 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Independence, OH 44131

Marie V

Job Details: 10/12/2021

"Cc that the unit will start but a few min later it will start beeping and it will not run. Opened unit found still has water in. Press cancel unit tried to drain, found plug in disposal, removed and drained water and started a new cycle. Op test ok explain cust that unit was not running because it was unable to drain dirty water out and fill back up with clean water."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Independence, OH 44131

Marie V

Job Details: 10/12/2021

"Replaced motor assembly, tested unit. Pass. Showed cust unit started shutting off by it self. Tried to start a cycle when when you close the door the cycle gets canceled. Ordering control and Ui. ; ordrng 1 W11165148 (Ui) and 1 W11305303 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/12/2021

"Replace door,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, OH 44107

Marie V

Job Details: 10/12/2021

Wrong color on part. Brought part for return. ; ordrng 1 W11086141 (Stainless UI)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near East Cleveland, OH 44112

Corina B

Job Details: 10/12/2021

"CC that the freezer light is not working. Confirmed. Tested the bulb open. Will need a new bulb. Cust is calling whirlpool to get an authorization. ; ordrng 1 W11518235 (Light bulb), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model ZIS48NCA

Near Solon, OH 44139

Jason N

Job Details: 10/12/2021

Installed bimetal thermostat and defrost timer. Steamed out evaporator. Advised customer to allow up to 48 hrs. For unit to return to desired temperatures.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oberlin, OH 44074

David R

Job Details: 10/12/2021

"Replaced agitator. Tested in diagnostics, no error codes. Ran a test cycle to see all components, functions are good. Op test ok."

We serviced a

N/A N/A

Model KUDR24SEBL3

Near Chardon, OH 44024

Brian M

Job Details: 10/12/2021

"Cc unit stopped functioning Found front panel not making selections and panel broken and missing screws This looks to be from normal wear and tear Needs front panel and screw Parts are NLA ; ordrng 1 9743372 (insert (blk)) and 1 9743242 (switch,panel) and 1 WP9743591 (panel-cntl) and 4 WPW10348409 (screw)s"

We serviced a

MAYTAG WASHER

Model MHWE550WJ01

Near Chesterland, OH 44026

Joe O

Job Details: 10/12/2021

"Cc: sounds like a jetFound basket has a lot of play. Found bearing excessively loud in hand spin. Ran test cycle. Needs tub assemblyCustomer does not want to repair at this time ; ordrng 1 W10772619 (tub-outer) and 1 WPW10283352 (basket) and 1 W10250762 (tub-outer) and 1 WP8182119 (bellow), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Jason N

Job Details: 10/12/2021

Installed filter head assembly. Tested system water pressure from dispense. Good pressure out. Advised customer ice maker will resume ice production.

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW2

Near Ashtabula, OH 44004

Dan H

Job Details: 10/12/2021

"Customer complaint of burning rubber smell on spin cycle, ran high speed spin on manual test cycle twice, ran drain and spin cycle, no burning rub smell noticed, no evidence of rubbing on belt, cam , or shield, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Cleveland, OH 44111

Marie V

Job Details: 10/12/2021

"Replace control, temp got set to 37* and 0*. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Brooklyn, OH 44144

Manny

Job Details: 10/12/2021

"Recovered refrigerant replaced compressor evaporator and drier filter put in 20in vacuum, waiting to see if any leaks while unit is in a vacuum, vacuum hold, charged 5.25oz of R134a unit went to a vacuum, we load unit with nitrogen GP found leak condenser coil, unit need condenser coil replaced, will need 2 techs Used 3 1/4 OD tube ext. # TJAF1200 from T/S.; ordrng 1 WPW10346415 (Condenser coil)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC42QVS06

Near Bratenahl, OH 44108

Corina B

Job Details: 10/12/2021

"CC that the water dispenser does not work. Confirmed. Found the water is leaking inside the door, water is coming out of the bottom. Will need a new door. Office to reschedule appointment. ; ordrng 1 LW10703554 (Left door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model WFW6620HC0

Near Willoughby, OH 44094

Joe O

Job Details: 10/12/2021

"Cc: leakingFound unit leaking from front of drain pump. Needs drain pump; ordrng 1 W11458345 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GUD27ESSMWW

Near Mogadore, OH 44260

Brian M

Job Details: 10/12/2021

Installed motor shifter belt and lid latch Ran drain and spin test OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

Installed unit door. Ensured good seal to cabinet. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

Cc unit leaking from behind unitCustomer stated they are getting a small puddle forming that runs from behind unit. Checked water connections at rear of unit. Found small pinhole in plastic house source line. Advised customer that they will need to replace with braided steel flex or copper line.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Willoughby, OH 44094

Joe O

Job Details: 10/12/2021

"Installed ice maker, water valve, and fill tube heater. Cycled ice maker. Op test ok"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X18FW03

Near Mogadore, OH 44260

Brian M

Job Details: 10/12/2021

Cc ice build up bottom right Found gasket not seated properly due to door liner miss alignment Right in the middle of bottom of door liner Bowes up causing gasket to miss the frame of the freezer Needs door Customer stated he will install ; ordrng 1 W10746783 (dor-fmd)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Marie V

Job Details: 10/12/2021

"Replaced motor, thermostat and blower wheel. Ran unit. Op test ok"

We serviced a

AMANA WASHER

Model NFW7200TW

Near Madison, OH 44057

Dan H

Job Details: 10/12/2021

"Customer complaint of noise then unit stopped working, confirmed, drain pump is not pumping, unit needs new drain pump , customer does not want repair at this time ; ordrng 1 WPW10175948 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WALL OVEN

Model MER6751AAS

Near Perry, OH 44081

Dan H

Job Details: 10/12/2021

"Customer complaint that lower oven is not heating, confirmed, found control not sending power to element, unit needs new control. Customer does not want repair ; ordrng 1 W10769079 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 10/12/2021

"Customer complaint that unit is not making ice, confirmed, grinding noise in ice maker when ice attempts to cycle, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11546935 (Ice maker)"

We serviced a

GE RANGE

Model JGB918SEL1SS

Near Euclid, OH 44117

Corina B

Job Details: 10/12/2021

"Can not lift the cooktop to get to the screw. The orfice holder has screws that will not come loose unless breaking them. Holders are nla. Office to refund the money ; ordrng 1 WB28K10291 (Holder) and 1 WB28K10292 (Holder), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, OH 44123

Joe O

Job Details: 10/12/2021

"Cc: not dryingFound blower wheel broken, not spinning. Found rollers not spinning properly, and grinding. Needs blower wheel and rollers; ordrng 2 12001541 (bearing & roller asy)s and 1 Y303836 (blower wheel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW2

Near Cleveland, OH 44105

Manny

Job Details: 10/12/2021

"Cc unit is not spraying, good power from control to pump motor, pump motor is seized only humming. Ran diagnostics found error codes f7e0 for flow meter and f4e3 for motor not running. Unit will need pump motor replaced. Customer will not proceed with the repair.; ordrng 1 WPW10671941 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/12/2021

"Cc that the unit is not locking the door and that they had the cycle done but it was wet by the end of the cycle. Ran diag no error code. Took panel off and verify hose. Ran auto test unit did not agitate. Lid lock pass. Hose is good , no kinks. Found shifter came off place. Replaced shifter from T/S. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Marie V

Job Details: 10/12/2021

"Cc that the unit is not cooling properly and then that the ice stoped for about 2 weeks ago. Took temps 35* on fresh food section and -5* on freezer. Ran diag for ice maker error code E5 timed ice maker. Took freezer evaporator off . Theres some evidence of unit not entering defrost. Called BJ help me diag unit. Comes to find out that control board is needed. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/12/2021

"Cc unit not baking Found element open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WALL OVEN

Model 790.96419401

Near North Ridgeville, OH 44039

Angel

Job Details: 10/12/2021

Replaced control board. Preheated unit to 350*. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Westlake, OH 44145

Gabriel P

Job Details: 10/12/2021

Found slider not engaging also found door bulking in and not sealing took pictures ordering door and slider ; ordrng 1 12977880SQ (Freezer stainless door) and 2 W11265130 (Slider)s

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Olmsted Township, OH 44138

Marie V

Job Details: 10/12/2021

"Replaced control and Ui. Started unit and checked air flow. Not good. Barely air coming out. Cant get to it because is under the home, also saw is a foil flexible vent, advice cust to replace with riding metal or flexible metal because those foil flexible are fire hazard. Op test okNo core for return."

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430WS02

Near Painesville, OH 44077

Dan H

Job Details: 10/12/2021

"Installed new control and oven temperature sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model LSB6500PW0

Near University Heights, OH 44118

Jason N

Job Details: 10/12/2021

"Installed drive parts. Ran wash/fill test, good agitation. Switched to spin, good basket spin out and drain out. No abnormal noises heard. Op test good."

We serviced a

KITCHENAID WALL OVEN

Model KEBS208BBL

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Cc that unit has a f-1 error code. Confirmed unit has the f1 error code unit will need electronic oven control verified and part is discontinued oven is about 26 years old. Customer said they shop around for new one. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.2071299

Near Euclid, OH 44119

Joe O

Job Details: 10/12/2021

"Cc: not washing, not spinningFound motor just humming. Pulled drain pump off, motor still humming. Motor spins freely and turns agitator. Needs motor, capacitor, and couplerCustomer does not want to repair at this time ; ordrng 1 285753A (coupling,motor) and 1 WP3352287 (motor-drve) and 1 WP8572720 (stater capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near Strongsville, OH 44136

David R

Job Details: 10/12/2021

Found block terminal broken. Replaced from t/s. Tested. Good. Op test ok.; used 1 279320 (BLOCK-TERM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Broadview Heights, OH 44147

David R

Job Details: 10/12/2021

"Cc unit not cooling or working. On UI display ice/water, temp, options, lock buttons will be lite and go off/on every 5 seconds. Customer had video on phone. Unit has been unplugged. Plugged in. Unit came right on. Only one try for unit to come on. Not doing any additional beeping. Checked UI and control. No marks on control and all wires plugged in. Unit is functioning normally as of today. Unit is good. Give 24 hours to return to normal temps.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD241BUW

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/12/2021

"Found latch broken also took pump apart found nothing clogging then took unit out found pumpkins seed stuck in hose by the pump connections clear out giving estimate for latch ; ordrng 1 5304516818 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Joe O

Job Details: 10/12/2021

"Cc: oven not heating, control reading hotOhmed out oven sensor from control. 1085ohms from sensor. Needs controlControl out of stock. Office to reschedule ; ordrng 1 WPW10556708 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model DG612

Near Brecksville, OH 44141

David R

Job Details: 10/12/2021

"Cc unit making noise. Found blower wheel broken. Ordering.; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WBSR3140G5WW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

"Cc unit leaking.Customer stated unit will start to leak at a certain time in the cycle. Ran fill test, checked tub, valves and hoses. Found small amount of spray coming from under cold solenoid on inlet valve. Housing is cracked. Unit will need new inlet valve. ; ordrng 1 WH13X10027 (Inlet valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, OH 44117

Corina B

Job Details: 10/12/2021

CC that the unit is an intermittent drain. Ran diag F9e1 long drain. Checked the drain pump chopper blade broken. Replaced the drain pump from surplus t/s. Service pointer #W11482561B the failure of the drain pump was due to the chopper blade broken. tarted a cycle. Opt test ok. ; used 1 W11497943 (Drain pump) from stock

We serviced a

FRIGIDAIRE RANGE

Model FCRG305LAFB

Near Cleveland, OH 44112

Corina B

Job Details: 10/12/2021

Replaced the igniter. Heated oven to 350*. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Dan H

Job Details: 10/12/2021

"Customer complaint that unit is not starting, confirmed, unable to enter diagnostics or start cycle, unit needs new control; ordrng 1 W11481108 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chardon, OH 44024

Dan H

Job Details: 10/12/2021

"Installed new water valve, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FJSS01

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Replaced water valve tested dispenser. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

"Cc unit not cooling or making ice Found freezer not properly defrosting Ran forced defrost heater not getting power Needs controls and evap fan kit ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11249952 (motor-evap) and 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

Cc unit wont stop igniting Re seated all burners and clicking stopped Advised on burners OP Test Ok

We serviced a

WHIRLPOOL RANGE HOOD

Model UXT4030ADS2

Near Seven Hills, OH 44131

David R

Job Details: 10/12/2021

Customer had POP. Questions about fan speed. Only has a low and high. Used paper towel to make sure fan is sucking in air. Good. Checked tech sheet and owners manual. Unit is working properly as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Chardon, OH 44024

Dan H

Job Details: 10/12/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/12/2021

"Steam gasket,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Independence, OH 44131

David R

Job Details: 10/12/2021

"Replaced valve, tested, good. No leaks. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Dan H

Job Details: 10/12/2021

"Customer complaint that fresh food section is not cooling, freezer section temperature at 2 degrees, fresh food section temperature at 60 degrees, evaporator fan is running, found evaporator frozen solid, found defrost sensor open, heater is working, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11449482 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY01

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Cc that unit is leaking in front of refrigerator. Could not find any leaks and units temperatures are freezer 2* and fresh food section 40*. Found that the drip pan on fresh food section has the galvanized steel pan and its rusted will need that pan. Customer said they did not want to fix it since there moving soon.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

"Cc that unit was rattling on back of unit and that it was not cooling properly. When i arrived unit had been unplugged for 2 weeks there was noway of me finding out what was wrong with I did find a service pointer for frost build up in RC but i would be guessing. Explained to them to let it run for now and see if it happens again gave them the estimate for the parts they would need if they were to call back and they have the symptoms of the service pointer i described and showed them we would order the parts if they wanted to proceed with repair. Do not order parts just an estimate customer will call back if problem starts again.; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, OH 44122

Joe O

Job Details: 10/12/2021

Installed door. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Strongsville, OH 44136

David R

Job Details: 10/12/2021

"Replaced damper control. Reset temps to normal. Good, give 24hrs to return to normal temps. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315sdhz03

Near Jefferson, OH 44047

Dan H

Job Details: 10/12/2021

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Garfield Heights, OH 44125

Jason N

Job Details: 10/12/2021

"Cc unit motor faultCustomer stated he ran diagnostics and found a motor fault. Verified f7e6 for motor fault in fault history. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, W11531483 replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

KENMORE DRYER ELE

Model 110.97872602

Near Avon Lake, OH 44012

Angel

Job Details: 10/12/2021

Cc that unit squeals sometimes when running. Verified and will need pulley will replaced dryer repair kit. Replaced all rollers belt and pulley tested unit sounds and works as designed. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/12/2021

"Cc: ice jamming, not dispensingFound ice cubes larger in the front of ice maker and smaller in the rear. Raised the front of refrigerator to level ice make. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon, OH 44011

Angel

Job Details: 10/12/2021

Water valve was replaced. Ran a auto test and belt was screeching replaced belt from truck stock ran a auto test and passed Unit working as designed. Opt test ok.; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

Jason N

Job Details: 10/12/2021

"Cc unit error codesCustomer stated it washed 2 loads then stopped again that day. Ran diagnostics, no codes stored in history. Ran auto test, all functions passed. Found drain hose laying on floor next to wash tub. Secured drain hose to wash tub. Started normal cycle, unit filling and washing. Op test good. Did not install control, retrieved for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44127

Corina B

Job Details: 10/12/2021

"Replaced the control, ui, motor, thermistor and harness. Brought core back for return. Steamed out the evaporator. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/11/2021

Replaced the control. Programmed the control. Brought core back for return. Opt test ok. Advised cust to replace the Plastic water line to replace with a copper or braided flex line. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

JENN-AIR WALL OVEN

Model JJW9530DDS

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/11/2021

"Replaced the safety switch. Opt test ng. Control unlocking door. Checked the lock open in both positions. Will need a latch. When putting the door back on the right side hinge gave way. Will need a new latch, hinge ; ordrng 1 WP74009716 (Control) and 1 WPW10186996 (Lock) and 1 WP74010283 (Hinge), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Strongsville, OH 44136

Gabriel P

Job Details: 10/11/2021

Unit was misdiagnosed and the gasket order was not the one that snap in the door is the one that is insulated to the door when I start to peeling the gasket door foam pieces start to come off customer needs both doors he will not fix; O-emld tckt

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Strongsville, OH 44136

Marie V

Job Details: 10/11/2021

Replaced frame glass and vent. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near South Euclid, OH 44121

Brian M

Job Details: 10/11/2021

Cc of no ice and lights dim E5 error Replaced ice maker and led 1 in freezer and 1 under icemaker OP Test Ok ; used 2 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Beachwood, OH 44122

Brian M

Job Details: 10/11/2021

"Cc unit not cooling Found leak at filter drier cap tube snapped off at braze joint also compressor extremely hotNeeds compressor and drier ; rqstng P&A on 1 W11126760 (compressor), ordrng 2 WPW10143759 (dryer)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44149

Gabriel P

Job Details: 10/11/2021

"Replace control and heater,opt test ok"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Chardon, OH 44024

Joe O

Job Details: 10/11/2021

"Cc: not spinning, grinding noiseFound error code f7e5(shifter fault). Ran auto test. Watched. Found actuator is shifting but control not sensing the shift. Ran manual spin. Unit shifted to spin, spun for a second then stopped. Unit is sensing basket speed. Needs control and actuatorCustomer does not want to repair at this time; ordrng 1 W11116498 (cntrl-elec) and 1 W10913953 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGB850EEF3ES

Near Chesterland, OH 44026

Jason N

Job Details: 10/11/2021

"Did it install control board and temp probe. Ran bake test to 350 degrees. Checked amp draw on ignitor. Ignitor only drawing 2.65a. Ignitor is weak. Unit needs ignitor. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees, good ignition and preheat. Let cycle 4 times. Temps stable. No drop in temps. Operation test good. Retrieved parts ordered by customer for return. Will need credited for parts cost for misdiag. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, OH 44122

Jason N

Job Details: 10/11/2021

"Cc unit hood lights not working Ran light op test, light switch is intermittent, control will recognize switch push every so often, even so, lights will not illuminate. Checked bulbs, both bulbs have good continuity. Bulbs not receiving power from main relay board. Unit needs switch board and main relay board. ; ordrng 1 WP8206493 (Relay board) and 1 WPW10403040 (Switch board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Mentor, OH 44060

Joe O

Job Details: 10/11/2021

Installed drain hoses. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, OH 44129

Manny

Job Details: 10/11/2021

"Cc unit not washing and lights are blinking, confirmed that unit is stuck in a drain cycle, found water in the overflow switch tray, dried water and opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Independence, OH 44131

Manny

Job Details: 10/11/2021

"Cc unit agitation is not normal and wet clothes at the end of the cycle customer also stated that the unit goes out of balance a lot, verify that the agitator is only going one way, found error codeF7e5 for shifter fault, replaced shifter with pre Id, explain to customer that pillow, comforter and any heavy item can cause an auto balance load, advice customer to stop the unit rearrange the clothes and restart cycle if she encounters a off balance cycle, she asked if theres a way to bypass the latch, I told her we can not bypass any components and even if we could chances are that the washer might not work correctly. Ran diagnostics and calibration as well as a normal cycle with large towels go the towels really wet, cancel the cycle and switch to drain and spin, unit was rocking a bit, leveled the unit ran drain and spin opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, OH 44141

Marie V

Job Details: 10/11/2021

"Cc that the unit is not turning on. Confirmed check power at the terminal block 120V, check power at the control board, 120V. Check for power getting out of control for UI 12VDC. U it will need new UI.; ordrng 1 W11460908 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/11/2021

"Found some water by the filter advise customer that is normal all she has to do is drain it for 2 minutes also explain how to properly use dishwasher ,no issue found opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 10/11/2021

Replaced bi metal tested if the units heater would turn on in defrost mode and it did also verified if motor on timer was running when cooling passed as well. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, OH 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Angel

Job Details: 10/11/2021

Cc that unit is clicking when trying to agitate. Verified and found shifter out off place. Replaced with new one and ran a auto test. Unit spinning and agitating as should. Also recommended customer that 6 to 7 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

Angel

Job Details: 10/11/2021

"Replaced ui, main control board, water valve and ff section ice maker. Harvest ice maker and did a fill test.Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/11/2021

Cc unit not always going through cycle Found pressure to washer very low Advised on water pressure issue OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Brian M

Job Details: 10/11/2021

Cc unit leaking from filter Filter head cracked Replaced OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/11/2021

"CC that the unit is not cooling properly. Confirmed. Ff 56* Fz 4*. Found the evap wall covered in frost and ice. Found the evap fan not turning on. Will need a new fan and control. The ice maker arm is broken. Turned unit off advised cust to put a towel down for the water when it defrosts. Will need a new fan, control, and ice maker. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Motor) and 1 W11035836 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED5700VW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/11/2021

Replaced the thermostat. Cycling on and off properly. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/11/2021

Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum. Charged system with 3.7oz of r134a. Low side pressure stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

David R

Job Details: 10/11/2021

"Replaced control, ran calibration and diagnostics. All components working correctly. Unit test good. Op test ok. Func"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Joe O

Job Details: 10/11/2021

"Cc: would not start or allow cycle selectionsCustomer stated no keys would work, cycle select would not work. Stated lid would keep locking and unlocking. Found error codes f2e1(stuck key). Ran keypad test. All buttons functioning. Lid lock functioning. Needs ui and lid lockLid lock out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W10810403 (lid lock assy)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Manny

Job Details: 10/11/2021

"Installed glass brackets, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/11/2021

Unit is heating and cycling off and on as design also blower working as well but found barely air flow exiting out on the outside cause vent is too long or there is something clogged in inside vents

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Aurora, OH 44202

Brian M

Job Details: 10/11/2021

Cc unit not heating properly Ran diagnostics found no stored errors Ran auto test Verified heater is functioning Could not duplicate an issue