Service History 209 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW02

Near Cleveland, OH 44120

Jason N

Job Details: 10/11/2022

"Cc unit ff section not coolingFound no airflow to ff section, freezer evaporator frosted over. Ran force defrost through diagnostics, heater circuit turned on. Checked defrost thermistor value, reading open. Unit needs defrost thermistor replaced. Replaced using truck stock, steamed evaporator clear. Good airflow to both sections. Advise customer to allow 24 hrs for unit to return to desired temperature in both sections. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Euclid, OH 44117

Corina B

Job Details: 10/11/2022

"CC that the unit is not making ice. Confirmed. Found the wires to the ice maker backed out. Reattached the wires. Cycled the ice maker, stopped mid cycle replaced the Icemaker from t/s. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFC2353AF0

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2022

Cc that they had another company come out and said that the ice maker was broken because it was spilling water on too floor of freezer to the homes floor and customer stated they never took apart freezer or ice maker to check the issue or ever returned to home to fix issue just turned off icemaker. So I took apart freezer removed icemaker and found fill tube frozen and the fill cup full of ice causing water to flow out when calling for water. Unit was a week old when issue happened so I explained to the customer that the unit being new couldve have sir in the lines causing the issue so I steamed out the fill cup and tube reinstalled ice maker and recommended customer to monitor for now if issue continues she will need valve replaced. Opt test ok.; ordrng 1 5304530878 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Richmond Heights, OH 44143

Dan H

Job Details: 10/11/2022

"Installed new door closers, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Kirtland, OH 44094

Dan H

Job Details: 10/11/2022

"Installed new heater, op test good"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/11/2022

Installed gear case and hub. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near East Cleveland, OH 44112

Jason N

Job Details: 10/11/2022

"Cc unit ice maker brokeFound ice container is broken on the bottom. Customer had purchased an ice container but not the entire assembly, needed someone to assemble the entire container. Quoted customer service and labor. Replaced ice container, swapped auger and lever parts over to new container. Reinstalled ice container and tested ice dispense. Good dispense on both cubed and crushed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Avon Lake, OH 44012

Marie V

Job Details: 10/11/2022

"Cc that the panel is not working sometimes, and sometimes it turns on by it self. Ran diag found 2 error codes of F2E1 UI stuck button. Replaced panel, calibrated unit and ran auto test. Op test okNo core for return."

We serviced a

GE WALL OVEN

Model ZET2PM3SS

Near Westlake, OH 44145

Angel

Job Details: 10/11/2022

"Cc that unit is not cooking evenly and keeps getting an F9 error code. Called BJ to check on a control board which is discontinued and he indicated the F9 error code is a cooling fan issue unit will need the cooling fan replaced. Gave customer estimate and stated she will think about it because theres parts being discontinued already and oven is a little older she said if anything she would call back to continue repair. ; ordrng 1 WB26X10264 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT665SSN2SS

Near Chardon, OH 44024

Dan H

Job Details: 10/11/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW3

Near Cleveland, OH 44113

Manny

Job Details: 10/11/2022

Replaced console ran diagnostics cycle opt test ok. Took core for return

We serviced a

WHIRLPOOL WALL OVEN

Model RBS277PDB4

Near Novelty, OH 44072

Joe O

Job Details: 10/11/2022

"Cc: arking, not shutting offCustomer stated bright white ark coming out of element, and unit would not shut off. Found element failure. Found scorching on control(failed resistors or capacitors). Needs control and bake elementControl shows discontinued.; ordrng 1 WPW10207397 (element) and 1 4448875 (microcomputer(discontinued))"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 10/11/2022

"Cc unit coding f9e1, unit keeps running Plugged in unit, found drain pump running. Pulled pressure hose, seemed to be partially blocked. Pressure hose wrapped up too tight on tub, causing a small kink. Rerouted pressure hose slightly. Ran auto test cycle, unit stalled in drain out cycle, drain pump keeps running. Verified pressure hose is clear. Unit will need main control for pressure sensor failure. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11419171 (Main control)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Euclid, OH 44132

Corina B

Job Details: 10/11/2022

Replaced the door. Opt test ng. Shattered the door when assembling it. Will need a new door and brackets. ; ordrng 1 W11176456 (Door) and 1 W11389703 (Bracket) and 1 WP59002061 (Screw)

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFB

Near Cleveland, OH 44113

Manny

Job Details: 10/11/2022

"Cc unit not lighting, checked voltage to igniter no voltage, checked control and no voltage to igniter unit needs main control, customer will not proceed with the repair.; ordrng 1 5304524332 (Control main), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS5NFXASS

Near Madison, OH 44057

Joe O

Job Details: 10/11/2022

Installed inverter. Unit is cooling. Advised to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rome, OH 44085

Brian M

Job Details: 10/11/2022

Installed damper and control OP Test Ok Advised to give it 72 hours to adjust temps ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near LaGrange, OH 44050

David R

Job Details: 10/11/2022

"Brand new, just delivered within past week, scratch and dent. Customer said the temp is freezing a lot of items but the front display is not working, no lights. Not getting water or ice. Found that the door connection and water line in door was disconnected. Turned power off. Corrected, all lights are working for display. Set temp to recommended, customer to monitor and change temp as needed. Ice and water good. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KDRS467VSS05

Near Avon Lake, OH 44012

Marie V

Job Details: 10/11/2022

Cc that the door oven needs cleaned up inside. Cleaned oven glasses on door. Installed door back in. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS01

Near Westlake, OH 44145

Marie V

Job Details: 10/11/2022

"Cc that the unit is not cooling and that he had replaced control and few other parts. Unit stared running. Compressor was making funny noise the first few min, condenser not hot after few min. No frost on evaporator, installed pricing valve , unit at 26vacc, shut it off, it when up. Added nitrogen, found a leak at the evaporator. Gave estimate to cust. Paid for parts and SC, ; ordrng 1 W10841139 (Compressor) and 1 WP2306094 (Evaporator) and 1 WPW10143759 (Filter drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, OH 44145

Marie V

Job Details: 10/11/2022

"Cc that the door falls open too fast. Found one of the hinges came off. Put back in but still replaced hinge. Tested door. Op test okCalled tech line spoke to Leon."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Westlake, OH 44145

Angel

Job Details: 10/11/2022

"Replaced control board, ui took apart ff section steamed out evaporator and replaced fan with thermistors also made sure thermistor was placed with a zip tie reinstalled everything. Opt test ok."

We serviced a

KITCHENAID MICROWAVE

Model KEMC378KSS0

Near Wickliffe, OH 44092

Jason N

Job Details: 10/11/2022

"Cc unit microwave door needs springs replacedCould not install both springs, both springs that were ordered are the same spring for the same side even though the packages say otherwise. Will need to reorder spring for RH side. ; ordrng 1 WP4452396 (Spring)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Mentor, OH 44060

Dan H

Job Details: 10/11/2022

"Customer complaint that water is not getting into unit, ran diagnostics found f4e3(wash motor not running ) error code, unit started test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA25CNSS00

Near Painesville, OH 44077

Corina B

Job Details: 10/11/2022

"CC that the unit is leaking water, the doors are not flush and the ice maker is not working unless you tape the door switch. Confirmed. Found the ff door cams worn down, the dispenser door for the ice is not shutting every time. The optic eyes are not working properly. Will need a new cam, ice door kit and optic eyes. ; ordrng 1 WP2182179 (Cam) and 1 WPW10329686 (Cam) and 1 W10823377 (Ice door) and 1 W10757851 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44119

Corina B

Job Details: 10/11/2022

Replaced the harness and leveled the washer. Ran a calibration. Opt test ok.

We serviced a

KENMORE REFRIGERATOR

Model 596.710031

Near Shaker Heights, OH 44122

Jason N

Job Details: 10/11/2022

"Cc unit not cooling Found both sections at room temperature. Checked compressor status. Found compressor not running, can hear start relay overload clicking and humming. Amp draw on compressor start reading 10.1A steady before overload trips. Compressor is locked, will need replaced. Customer also wants freezer door gasket replaced. Quoted customer for total repair. Collected service call, customer is going to take some time to think about it. ; ordrng 1 W10309990 (Compressor) and 1 WP12550107Q (Gasket), used 1 WPW10143759 (DRIER) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.72383411

Near Lorain, OH 44052

Angel

Job Details: 10/11/2022

"Cc that the ff section was not cooling. Verified and evaporator on ff section was completely frosted up. Unit will need harness with thermistors, control board and drip pan. Gave customer estimate and she said she will think about it and if anything she would call back to continue with repair. Opt test ok.; ordrng 1 W10837236 (Harness) and 1 W10807590 (Control board) and 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Marie V

Job Details: 10/11/2022

"Cc that the unit is not staying. Confirmed it did not want to start. When verify power, it had 60 V on terminal block . Called cust to show him and then it got 120V. I was able to start unit. Is missing voltage on line 1. Could not duplicate issue again, after unit stared. I verify ohms on power cord. All good. Cust will call electrician."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Elyria, OH 44035

Marie V

Job Details: 10/11/2022

Cust pulled unit out. Cc that fresh food section is not cooling and freezer gets cold but not freezing. Fresh food section is at 54* and freezer at 26*. And 0 at the bottom. Found freezer evaporator is full with ice. Control is sending voltage in but harness is open. Ordering harness and Ui. ; ordrng 1 W11546681 (Harness) and 1 W11216949 (Panel)

We serviced a

MAYTAG DISHWASHER

Model MDB6769AWS3

Near Hiram, OH 44234

Brian M

Job Details: 10/11/2022

Cc unit not functioning Found error for communication Needs ui and control ; ordrng 1 WPW10254842 (panel-cntl) and 1 WPW10285180 (cntrl-elec)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Pepper Pike, OH 44124

Joe O

Job Details: 10/11/2022

Installed gasket. Steamed gasket. Op test ok

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Mentor, OH 44060

Dan H

Job Details: 10/11/2022

"Customer complaint that unit is leaking, confirmed, unit needs new valves and dose pump; ordrng 1 W11316271 (Dose pump) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Columbia Station, OH 44028

David R

Job Details: 10/11/2022

"Parts came as soon as I was leaving. Replaced drain pump, found drain hose clogged a little. Blew out with nitrogen. Hose was not at a loop by garage disposal. Corrected. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model LER4634EQ0

Near Maple Heights, OH 44137

David R

Job Details: 10/11/2022

"Cc unit keeps cutting off. Found wire going directly to each other instead of thermostat. Burnt wires on connectors. Element bending. Let customer know whoever did this couldve caused a fire. I corrected all wires and replaced cutoff kit and element from t/s. Also customer needs to get vent cleaned. She called for service for that while I was in home. As far as dryer, good to go. Op Test Ok. ; used 1 279838 (ELEMENT), and 1 279769 (THERMAL CUTOF) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near North Olmsted, OH 44070

Angel

Job Details: 10/11/2022

Cc that top oven is not turning on. Verified and ignitor is not kicking on ohmed out ignitor and its opened. Unit needs ignitor replaced. Replaced ignitor tested oven opt test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWC500VW1

Near Garfield Heights, OH 44125

David R

Job Details: 10/11/2022

Cc unit not working. Broken lid switch. Bypassed to get water out. Will need lid switch. ; ordrng 1 WP8318084 (Lid latch)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Maple Heights, OH 44137

Corina B

Job Details: 10/11/2022

"CC that the unit will not turn on, after replacing the fuse. Confirmed. Checked power to the terminal block 0 volts. Checked the wires from the fuses, 240 volts. Checked the outlet 0 volts. Will need to replace the outlet by an electrician. Opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBW3

Near Shaker Heights, OH 44120

Jason N

Job Details: 10/11/2022

"Cc unit not powering on Customer stated the unit does not power on, they just moved in. Found unit unplugged under sink. Plugged in unit and powered on. Ran quick wash test to ensure all functions are operating properly. op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ravenna, OH 44266

Brian M

Job Details: 10/11/2022

Installed harness and door OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cleveland, OH 44109

David R

Job Details: 10/11/2022

"Replaced door fill tube, connector tube and dual valve. Found heater on fascia and icemaker is shorting and causing burn marks everywhere. Let customer know, said the brown spot was there when bought scratch and dent. Let her know what shorted. Ordering ice box assembly, heater, tube, fascia, cover, replace icemaker on return; ordrng 1 W11242954 (Ice box assembly) and 1 WPW10553630 (Fascia) and 1 WPW10598013 (Cover) and 1 W10815476 (Fill tube) and 1 W11087201 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Parma, OH 44134

David R

Job Details: 10/11/2022

"Customer did not answer. Called office, office called and customer rescheduled.** customer will need POP before coming out ; schdld next appmnt for 10/18 TUE 2-5"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB07

Near Streetsboro, OH 44241

Brian M

Job Details: 10/11/2022

Cc no cool in ff section Found evap frosted over Ran diagnostics found unit able to defrost Replaced jazz board OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL DRYER

Model LDG9606AAE

Near Parma, OH 44134

David R

Job Details: 10/11/2022

Replaced blower wheel assembly. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Streetsboro, OH 44241

Brian M

Job Details: 10/11/2022

Cc unit frosted up in freezer Found top of gasket not sealing Adjusted gasket Unit is sealed now Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Aurora, OH 44202

Brian M

Job Details: 10/11/2022

Cc that frost built up in freezer Found unit cleaned up Advised that it may have been caused by door being propped open some Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near North Royalton, OH 44133

David R

Job Details: 10/11/2022

"Cc unit leaking left side. No error codes. Feet sitting flat on ground. Raised up front leveling legs. Took off door gasket and reset just in case was off a little. Vent is good. Ran unit 20 mins, then started leaking. Covered up vent from inside to make sure and isolate that wasnt it. Seems like when the middle rack arm is moving. Is when its getting water coming from left side. Ordering gasket, seal and spray arm. ; ordrng 1 W11483553 (Door gasket) and 1 W11606677 (Seal) and 1 W11043452 (Manifold) and 1 W11627525 (Spray arm)"

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Strongsville, OH 44136

David R

Job Details: 10/11/2022

Cc rattling noise. Customer did say that she found party beads from a necklace in vent trap. Took off vent assembly. Found broken beads laying at bottom. Corrected and took them out. Ran dryer. Good. No noises besides the normal. Op Test Ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Parma, OH 44129

Manny

Job Details: 10/11/2022

"Replaced control, noticed no airflow to ff, found evap covered in ice, steamed (32mins) tested components everything checked out, set unit to force defrost heater working properly, advise customer to allow 24 hours for temps to equalize and to place a water bottle in the fz and once frozen he can start loading it up, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVQ00

Near Bedford Heights, OH 44146

Manny

Job Details: 10/11/2022

"Cc unit frosting up in fz, verified and found slides really hard and when door closes sometimes the slides gets stuck not allowing the door to close all the way; ordrng 2 WPW10120018 (slide rail (frz))s and 1 W10830189 (gasket-fip) and 1 W10443315 (gasket-fip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mentor, OH 44060

Dan H

Job Details: 10/11/2022

"Customer complaint of frost build up, no frost in freezer, doors are sealing, unable to duplicate the problem, unit is operating as designed"

We serviced a

MAYTAG RANGE

Model MER8600DH

Near Mentor, OH 44060

Dan H

Job Details: 10/11/2022

"Installed new element, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Solon, OH 44139

Joe O

Job Details: 10/11/2022

Could not pull unit out. Unit hitting bottom of counter top and floor. Customer needs to have unit uninstall and then will have to installed after repair. Customer to contact after unit uninstalledLeft parts for repair; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Mentor, OH 44060

Dan H

Job Details: 10/11/2022

"Installed new heater, op test good"

We serviced a

KITCHENAID COMPACTOR

Model KUCC151DWH2

Near Solon, OH 44139

Brian M

Job Details: 10/11/2022

Cc of unit making noise Found spindles to need grease Added grease that customer had OP Test Ok

We serviced a

ELECTROLUX DRYER

Model EFME517STT0

Near Aurora, OH 44202

Joe O

Job Details: 10/11/2022

Cc: long dry timesFound low air flow at outside vent. Pulled unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found a lot of lint build up behind unit. Found unit has good heat and air flow at back of unit. Reconnected vent. Pushed unit back in. Checked outside air flow. Found air flow returned. Op test ok

We serviced a

GE DISHWASHER

Model GSD2400N00WW

Near North Ridgeville, OH 44039

Angel

Job Details: 10/10/2022

Replaced coupler tested unit to make sure it was draining and it drained. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Amherst, OH 44001

Marie V

Job Details: 10/10/2022

"Cc that the unit is leaking. Ran diag, found error code f0e4 spin limited by water temperature , f2e1 ui stuck button , f3e2 water inlet Tempe. Tilted unit found water was leaking from gearcase. Will order tub as well. Cant tell if is just the gearcase or a crack on it. Will order parts needed. Took pics of water leak on gearcase. F0E4 , f2e1 , f3e2 ; ordrng 1 W11219115 (Tub) and 1 W11393685 (Gearcase) and 1 W11172234 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brook Park, OH 44142

Manny

Job Details: 10/10/2022

"Cc unit not working, found unit in an emergency drain, cleared code and ran test cycle pump just hums, replaced pump, opt test ok noticed console cracked on top, unit needs console replaced ; ordrng 1 W11478526 (Console)"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS1

Near Lorain, OH 44053

Marie V

Job Details: 10/10/2022

"Cc that unit did like a sheet of ice but it was small, after that never did ice. Water coming in is very slow. Called BJ help me diag, removed filter, and water flow got way better. Filter was clogged up. Allowed to make a sheet of ice in about 20 min, it worked. It filled back up and stared making another sheet of ice. Advice cust to replace filter. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Wellington, OH 44090

David R

Job Details: 10/10/2022

"Cc unit wouldnt spin, noise from back of unit. Explained to customer that last time I was here. Advised for using more zip ties or putting styrofoam to help brace the drain hose. No error codes. Replaced actuator. Ran diagnostics, good. All components working. Ran a Quick Wash and a drain and spin. All components working. Advised of not overloading and using correct cycles. Could cause unit to not complete cycle. Unit is good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Strongsville, OH 44149

David R

Job Details: 10/10/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44118

Joe O

Job Details: 10/10/2022

Installed element p. Tested. Op test ok

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Beachwood, OH 44122

Joe O

Job Details: 10/10/2022

Cc: not heating properlyTested bake element. All Elements are heating. Ran test bake to 350. During preheat unit display temp was spot on with thermal coupler. Unit pre heated to 367 degrees. Unit averaging 360 degrees. Whirlpool states within 16 degrees is normal. Advised customer on how to calibrate and its only averaging 10 over. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Middleburg Heights, OH 44130

Manny

Job Details: 10/10/2022

"Cc unit squeaking after runs for a while, verified and heard a squeaking as the unit got hot, took apart and motor is overheating, unit will need drive motor.; ordrng 1 W11549461 (Drive motor)"

We serviced a

WHIRLPOOL RANGE

Model GY397LXUQ04

Near Middleburg Heights, OH 44130

Manny

Job Details: 10/10/2022

"Installed keypad, ran test all keys functional. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7000WO

Near Elyria, OH 44035

Gabriel P

Job Details: 10/10/2022

Found lots of parts with oil and damage ordering parts needed ; ordrng 1 W10754161 (Rotor) and 1 W10754448 (Shifter) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11393685 (Gearcase) and 1 W10752283 (Agitator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/10/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Avon Lake, OH 44012

Gabriel P

Job Details: 10/10/2022

"Replace icemaker,but the other icemaker was not received to customer,opt test ok also pressure to high ordering a regulator ; ordrng 1 W10786952 (Regulator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Strongsville, OH 44136

David R

Job Details: 10/10/2022

"Cc unit not cleaning. Water is going into unit. Can hear a slight hum from motor. Ran diagnostics, got F4E3 error code. Pump getting power but not working. Will need to replace wash motor. ; ordrng 1 W11085683 (Pump motor)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Strongsville, OH 44136

David R

Job Details: 10/10/2022

"Cc unit smell, customer took some of unit apart but put back together before we came. Let customer know standing water in bottom of tub is normal. Customer is taking off agitator to clean under. Advised using afresh to clean. Can try bleach and vinegar. Can look up online as well to check out what else can be done. Ran diagnostics, unit is good. SVC only"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Mentor, OH 44060

Dan H

Job Details: 10/10/2022

"Customer complaint that cooktop is not working and oven is not heating, confirmed, found terminal block and cord burned, unit needs new terminal block, harness, and power cord, customer supply power cord; ordrng 1 WP8203546 (Terminal block) and 3 WP3400029 (Nut)s and 1 W11171883 (Harness)"

We serviced a

FRIGIDAIRE STACK W/D

Model FAFW3921NW0

Near Austinburg, OH 44010

Brian M

Job Details: 10/10/2022

Cc unit not working properly hit start and goes to pause Found door not latching Pushed door in a little harder and latch works Advised it may be a failing latch Quoted customer ; ordrng 1 131763256 (Latch) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/10/2022

Cc unit not cooling Found unit cooling properly ice cubes are frozen solid in freezer temps are 0 in freezer and 39 in fridge Possibly a control issue. Customer also wanted quote for door switch and door gasket replacement gave quote ; ordrng 2 W11291138 (switch)s and 2 W10830047 (gasket-fip)s and 1 WPW10631452 (cntrl-elec)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/10/2022

Installed drip pan ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/10/2022

Cc that unit was not dispensing water and unit smells. Couldnt detect smell but the water issue was a bad filter she had she had a new one installed it and it started functioning as should. Opt test ok.

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Geneva, OH 44041

Jason N

Job Details: 10/10/2022

"Cc unit leakIng from front Ran wash test, found dripping from bottom of front panel. Pulled back bellow gasket and found water leaking past gasket. Unit will need bellow gasket replaced. ; ordrng 1 WH05X29514 (Gasket) and 1 WH01X29615 (Clamp)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Jason N

Job Details: 10/10/2022

Installed inlet water valve. Ran wash test for several minutes. No leaks. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DSS0

Near Beachwood, OH 44122

Joe O

Job Details: 10/10/2022

"Cc: standing waterFound drain hose and garbage disposal plugged. Needs drain hoses; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Beachwood, OH 44122

Joe O

Job Details: 10/10/2022

Cc: clicking noise in wash cycleCustomer stated unit making a clicking noise during the wash cycle. Ran test cycle. Found unit is not shifting. Checked under unit. Gear case leaking oil. Needs gear case and actuator.Actuator out of stock. Office to reschedule; ordrng 1 W11454372 (Gear case) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Garfield Heights, OH 44125

Jason N

Job Details: 10/10/2022

"Cc unit is lockedCould not run diagnostics, control lock was turned on. Turned off control lock. Ran auto test cycle, all functions passed. Op test good."

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Cleveland, OH 44103

Jason N

Job Details: 10/10/2022

"Cc unit not startingCustom stated its the same issue a last time he needed service. Checked all thermals, found thermal fuse open. Replaced using truck stock, part under 1 yr warranty. Labor still under 90day warranty. Ran dryer op test, checked airflow at vent outlet. Airflow is reduced. Advised customer have venting inspected/cleaned. Unit op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garfield Heights, OH 44125

Jason N

Job Details: 10/10/2022

"Cc unit ff section not cooling Found not airflow to ff section, evaporator fan not running in freezer. Pulled cover, found ice chunk stuck in fan blades. Removed ice from around fan blades and motor. Fan working, airflow restored to off section. Cleaned and lubricated freezer door rails. Advised customer to allow several hours for ff section to return to desired temperature. Op test good."

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Painesville, OH 44077

Dan H

Job Details: 10/10/2022

"Customer complaint of frost build up in freezer section, found freezer section door cracked open on left side, doors are sealing, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ2

Near Mentor, OH 44060

Dan H

Job Details: 10/10/2022

"Customer complaint that unit is not heating and making loud noise, confirmed, unit needs new magnetron , customer does not want repair ; ordrng 1 W10754299 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Willoughby, OH 44094

Dan H

Job Details: 10/10/2022

"Customer complaint that unit is dead, confirmed, found diagnostics led solid lit, unit has a software issue and needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FGIF3036TFB

Near Euclid, OH 44117

Dan H

Job Details: 10/10/2022

"Customer complaint of loud buzzing noise when oven is on, confirmed, noise is cooling fan vibrating against back panel, adjusted back panel, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Lorain, OH 44053

Marie V

Job Details: 10/10/2022

"Cc that the unit is scratched from when it was delivered and handles were loose, and she she pulled out and it scratched. Explain cust that thats a cosmetic issue she said that the warranty knows about it and that they said that they will replace. Explain cust will put doors on order but not too sure if it will be covered. Also temp on freezer was set at -2*, corrected issue by changing back to recommended. Unit is making ice. Also explain to have food better distributed for proper air flow. Op test okAlso that office will contact if the warranty covers it or not. ; ordrng 1 W11307249 (Door) and 1 W11307302 (Door) and 1 W11307257 (Door)"

We serviced a

MAYTAG STACK W/D

Model MGD8630HW0

Near Aurora, OH 44202

Brian M

Job Details: 10/10/2022

Unit is stacked Cc of error Found stored error of f3e3Could not duplicate issue with thermistor in rangeAdvised on cleaning vent to outside ; ordrng 1 W11396709 (Thermistor) and 1 SHIPPING (shipping and handling) and 1 W11310053 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model krmf706ess05

Near Aurora, OH 44202

Brian M

Job Details: 10/10/2022

Installed fan and icemaker Reset power Ran test harvest OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Parma, OH 44134

Manny

Job Details: 10/10/2022

"Replaced panel, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Shaker Heights, OH 44120

Joe O

Job Details: 10/10/2022

Cc: not turning onFound no indicator light on control. Tested power. Unit receiving proper power. Needs control; ordrng 1 W11556728 (Control)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44104

Jason N

Job Details: 10/10/2022

"Cc unit not heating Ran dryer op test, confirmed no heat. Checked power to unit, good at 241v from L to L. Checked all thermals, found heater element open. Replaced heater element using truck stock part. Reran dryer op test, good heat and tumble. Op test good. ; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Mayfield Heights, OH 44124

Dan H

Job Details: 10/10/2022

"Customer complaint that unit is not making ice, confirmed, ice maker is not calling for water, installed new ice maker , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ECMS00

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/10/2022

"Filter housing damaged giving estimate ordering ; ordrng 1 W11346623 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Royalton, OH 44133

David R

Job Details: 10/10/2022

"Replaced suspension. Also found cam was chipping. Replaced cam and belt from t/s. Ran diagnostics and calibration. Good. Op Test Ok.; used 1 W10721967 (PULLEY), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSR5132JQ1

Near Cleveland, OH 44128

Joe O

Job Details: 10/10/2022

"Cc: not spinning out clothesFound unit is draining and spinning. Basket has low friction. Found clutch and drive assembly not engaging. Tub seal leaking. Needs brake and drive tube, clutch and tub sealCustomer does not want to repair at this time; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 W10814296 (gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Willoughby Hills, OH 44094

Dan H

Job Details: 10/10/2022

"Customer complaint that Oven is not heating properly, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Lorain, OH 44053

Marie V

Job Details: 10/10/2022

"Cc that the unit is not working. Confirmed. Getting 121V. To control . Verify power going to UI 13.4VDC. Unit needs new UI. Cust will call back if she wants to continue. ; ordrng 1 WD21X25725 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Westlake, OH 44145

Marie V

Job Details: 10/10/2022

"Cc that the unit is taking too long to dry the clothes and sometimes unit shuts off and still not dry. Ran diag, no error codes. While unit running drain pump kicks on and drains the water. Took temps on unit it when up to 107* on towels. Towels is one of the hottest settings. Placed few small towels and let unit run for few min. Towels stared drying. Explain cust to use time dry , that will be best to use on this unit, also turn off ECO. As is unit is working as designed. Also this unit is bets to be on small apartment, is not as good for business. Op test ok"

Our Service

Our Training