We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Willowick, OH 44095
Joe O
Job Details: 04/08/2021
Installed ui. Ran test bake. Op test ok
We serviced a
WHIRLPOOL RANGE
Model KDRP407HSS4
Near Cleveland, OH 44121
Joe O
Job Details: 04/08/2021
"Cc: not heating, bake or broil, f02 errorFound thermal fuse open. Unable to test blower. F02 is welded relay on control. Could not get to control to test. Needs thermal fuse, and controlControl discontinued Advised customer unit may need a blower as well. ; ordrng 1 WP9759243 (thrmst-fix) and 1 4452444 (Control(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Wickliffe, OH 44092
Joe O
Job Details: 04/08/2021
Cc: knocking or clicking noiseFound r134a running through cap tube making tapping noise. Added another piece and Adjusted sound insulation. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Joe O
Job Details: 04/08/2021
"Cc: broken shelfNeeds crisper cover frameCustomer to install ; ordrng 1 W11127833 (frame), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/08/2021
"Cc unit not heating. Ran dryer op test, no flame. Checked gas line,...absent. No gas line hooked up to unit. Advised property manager they will need a gas line connection for unit to operate properly. All other functions working on unit."
We serviced a
GE REFRIGERATOR
Model GSS23GMKGCES
Near Avon, OH 44011
Marie V
Job Details: 04/08/2021
Replaced thermistor. Advice cust to monitor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/08/2021
Installed brackets. Unit is sealing. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KES
Near Euclid, OH 44123
Dan H
Job Details: 04/08/2021
"Customer complaint that water line is broken, confirmed, found water line from filter head cut, unit needs new filter head; ordrng 1 WP67004106 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3900UW3
Near Madison, OH 44057
Dan H
Job Details: 04/08/2021
"Installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JCD2389DES
Near Cleveland, OH 44113
Dan H
Job Details: 04/08/2021
"Installed new valve, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mantua, OH 44255
Brian M
Job Details: 04/08/2021
Cc drain pump error Found drain pump kicking in and out Replaced pump OP Test Ok
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
David R
Job Details: 04/08/2021
"Replaced all parts. Tightened up all screws inside. Tested, good. Op test ok"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Rocky River, OH 44116
Corina B
Job Details: 04/08/2021
"CC that the microwave is not working, tripped the breaker for a minute, turned back on. Advised cust to trip the breaker for 1 minute. Optest ok"
We serviced a
JENN-AIR DOWNDRAFTVENT
Model JED8230ADS
Near Bay Village, OH 44140
Corina B
Job Details: 04/08/2021
"CC that the fan does not turn off and there is a burning smell. Found the relay the the fan burnt and the cover is broken. Will need a new relay switch. Part is nla. ; ordrng 1 71001564 (Relay switch) and 1 W10341820 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG COMPACTOR
Model MTUC7000AWS2
Near Strongsville, OH 44149
David R
Job Details: 04/08/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Avon Lake, OH 44012
Marie V
Job Details: 04/08/2021
"Cc that the unit will not turn on. Tested outlet has proper voltage, try to go into diag it wasnt working. Removed console and check power at main control. 122V coming in. Plugged unit back in and try to run diag, got error code of F6E2 UI cannot hear ACU. F2E1 UI stuck button. Ran step 1 on tech sheet. ACU led light is flashing and the UI is getting 5Vdc but does not work also UI encoder test pass. Unit will need UI. Gave estimate to cust. She will call back if whirlpool helps with repair.; ordrng 1 W11112656 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW04
Near Avon, OH 44011
Marie V
Job Details: 04/08/2021
Cc that the unit has ice building up. Found gasket not sealing at the bottom hinge. Will order part; ordrng 1 W10856583 (Gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Ravenna, OH 44266
Brian M
Job Details: 04/08/2021
Cc UI not lighting up Ran UI test OP Test Ok Reset power and all UI light functions returned OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/08/2021
Cc audio not working Found speaker to be blown Needs UI speaker not sold separately ; ordrng 1 W11478526 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kent, OH 44240
Brian M
Job Details: 04/08/2021
Cc unit not draining Found control to have a blown resister for drain pump Applied 120v to drain pump and pump is seized Needs control and drain pump ; ordrng 1 W11417466 (Control) and 1 W11399437 (Pump)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Strongsville, OH 44136
David R
Job Details: 04/08/2021
"Found out of balance and overload error code. Put unit it manual spin, low and fast. Normal shaking. Could of been an uneven load, overloading issue. Also could of been leveling issue. Unit checks good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Streetsboro, OH 44241
Brian M
Job Details: 04/08/2021
Cc of noise Ran test load with towels agitate and drain and spin no abnormal noises found at this time Advised to watch OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/08/2021
Replace parts and still nothing call whirlpool tech line and they say to replace all harness for now but my senior technician says it may be the control again ordering, parts are out of stock ; ordrng 1 W10919940 (Harrness) and 1 W11038117 (Harness) and 1 W10919934 (Harness) and 1 W11322901 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Elyria, OH 44035
Gabriel P
Job Details: 04/08/2021
"Follow all steps from seal system confirm good also before putting it into a vaccum we add nitrogen to see where it was leaking ,but found no leaks on evap so we did not replace advise customer to save part just in case but wants done with everything waited few minutes with cover freezer on and saw frost pattern opt test ok ; used 2 Tjaf1200 (1/4 od tube ext.) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44144
Dan H
Job Details: 04/08/2021
"Customer complaint that unit flashed error code and ran for 36 hours and upper rack falling off, unit was showing float switch error and running drain pump , no water in drip tray now, adjuster received is for the right side, left side is broken, ordering correct adjuster ; ordrng 1 W11268105 (Adjuster)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/08/2021
"Found ice maker fill tube not connected or inserted properly to the ice maker correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Avon, OH 44011
Marie V
Job Details: 04/08/2021
"Replaced ice maker and it cycle but not water came in. Check the water line going to ice maker to see if it was frozen. It was clear. Tested valve no water was coming out. Keep trying until water started coming out. It filled ice maker. Advice cust to monitor unit if it stops making ice it will need the water valve. ; ordrng 1 WPW10341329 (Valve), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near North Royalton, OH 44133
David R
Job Details: 04/08/2021
Called and talked to customer. Ordering pulley and rollers. Also to tightened all components just Incase something is a little loose. ; ordrng 1 279640 (Pulley) and 1 4392067 (Repair kit)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 04/08/2021
"Customer had questions about unit and cycle modes. No error codes, tested diagnostics. Good. Ran calibration. Good. Ran a normal cycle with load in. Good. All functions test good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB02
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/08/2021
"Cc that theres no water in unit and ice maker is not working Aldo the bin on fresh food section door is kind of broken and cap on filter is broken. When press on the pad you can hear the valve humming. Check water connection at the back it was good. When removed filter it started working but the cap is broken. When press on the filter water started coming out and icemaker cycle. Unit will need cap and bin Cust will not get parts because unit is 10years old. Also cap is only available in white. ; ordrng 1 WPW10321304 (Bin) and 1 WP2260518W (Cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Bay Village, OH 44140
Corina B
Job Details: 04/08/2021
"Cust showed pop, sent pic. CC that the unit does not turn on. Found the drum not turning. Found a chipmunk in the blower housing. Removed the chipmunk from wheel. Advised cust to replace the vent cover with a flap to prevent the animals to get in. Optest ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS0
Near Parma, OH 44134
Dan H
Job Details: 04/08/2021
"Unable to install new board cause the plugs are reverse on new board(see pics), marcone pic shows new control on plug is also reversed, this part cannot be installed in this unit, talked to bj, hes going to research with marcone; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near North Olmsted, OH 44070
Corina B
Job Details: 04/08/2021
CC that the upper rack adjusters are broken. Will need the adjusters and clip. ; ordrng 2 WPW10546503 (Adjusters)s and 1 WPW10195840 (Clip)
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Westlake, OH 44145
Corina B
Job Details: 04/08/2021
CC that the unit takes two cycles to dry clothes. Found the vent is smashed and there is a screen over the outer side vent. Advised cust to remove the screen and to replace the smashed vent. Optest ok.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ0
Near Parma, OH 44129
Dan H
Job Details: 04/08/2021
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/08/2021
Replaced all parts. Tested door. Is good.
We serviced a
WHIRLPOOL WASHER
Model MAVT236AWW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/08/2021
"Found pvc pipe clog advise customer to get a plumber,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 04/08/2021
"Cc that the unit is making a scratching noise when is running. Ran diag no error codes, ran auto test heard the noise is like squeaking. When I tilted unin found small black residue from belt. Check belt it looks good but it a little stretch out. Repla from F/T. Tested unit showed cust. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near South Amherst, OH 44001
Gabriel P
Job Details: 04/08/2021
Ran time dry and read temperature to 155 then when it cycle off it when down to 119 degrees then temperature start to rise again thats normal operation cannot duplicate issue at the moment working as design
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
Corina B
Job Details: 04/08/2021
"Cust showed pop, sent pic. CC that the unit shakes. Found the basket leaning forward. Adjusted the feet. Optest ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ1
Near Grafton, OH 44044
Gabriel P
Job Details: 04/08/2021
"Found high amps readings also unit not heating ordering magnetron ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC0AS04
Near North Royalton, OH 44133
Marie V
Job Details: 04/08/2021
Replaced part. Tested unit it started working. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Aurora, OH 44202
Brian M
Job Details: 04/08/2021
Customer had concerns about installation Verified unit installed correctly OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model wfe525sojz0
Near Cleveland, OH 44135
Corina B
Job Details: 04/08/2021
Replaced the harness. Heated the oven and cooktop. Optest ok.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Lakewood, OH 44107
Corina B
Job Details: 04/08/2021
CC that there is a rattling noise. Found the convection fan rattling. Will need a new fan. ; ordrng 1 W11414552 (Fan assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lakewood, OH 44107
Corina B
Job Details: 04/08/2021
"Replaced the inner door, vent and spray arm. Started a cycle. Optest ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/08/2021
Cc of mullion heater didnt seem right closing Found mullion heater to be closing properly and as designed OP Test Ok Advised customer on operating properly
We serviced a
GE DISHWASHER
Model GDF620HGJWW
Near Chesterland, OH 44026
Brian M
Job Details: 04/08/2021
"Cc unit not starting Found lid latch error door reading open Needs latch ; ordrng 1 WD21X10490 (latch tub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Seven Hills, OH 44131
David R
Job Details: 04/08/2021
"Cc questions about wash temp. Questions concerning Hot water. Let customer know even on hot water, unit still sends cold water into unit to help regulate temperature. Checked, no errror codes. Ran diagnostics, good. Ran calibration, good. Unit test good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44053
Gabriel P
Job Details: 04/08/2021
"Found belt stretch and cam wearing tare explain customer on how to better use washer with loads and how much to fill unit with clothes and two use 2 tablespoons of detergent for each load ; used 1 Wpw10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Waite Hill, OH 44094
Brian M
Job Details: 04/08/2021
Cc bottom of freezer is frosting up Found shipping cardboard still in place not allowing bottom to seal properly Removed cardboard Advised to watch
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma, OH 44134
Dan H
Job Details: 04/08/2021
"Customer complaint of noise and not spinning clothes, confirmed, found hub worn, unit needs new hub; ordrng 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Independence, OH 44131
David R
Job Details: 04/08/2021
"Replaced all parts. Ran test 51/52, good. No noise. Op test ok"
We serviced a
GE DRYER
Model GTX33EASK0WW
Near Cleveland, OH 44124
Brian M
Job Details: 04/08/2021
Installed timer and knob OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS
Near Mentor, OH 44060
Brian M
Job Details: 04/08/2021
Installed control found no voltage coming from transformer Needs transformer and control ; ordrng 1 WPW10485951 (transformr) and 1 W11034363 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ1
Near Cleveland, OH 44128
Brian M
Job Details: 04/08/2021
Installed control and handle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brook Park, OH 44142
Marie V
Job Details: 04/08/2021
"Cc that the unit had an error code and it didnt want to spin. Ran diag found error code F9E1 long drain f1E2 motor control error f8E3 overflow condition f5e2 door lock error. Deleted error codes, and ran auto test, took too long to drain. Check drain catch it was cover in things, rubber band, pins, change. Replaced the drain pump and ran another auto test, everything worked out good. Advice cust to monitor unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW1
Near Broadview Heights, OH 44147
David R
Job Details: 04/08/2021
Cc unit not draining. Found drain pump housing had debris and hair. Clear all out. Tested. Good. Also advised of not over loading and making sure to have the correct spin option on as well. Unit is good. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Gates Mills, OH 44040
Jason N
Job Details: 04/08/2021
"Cc unit not cooling again. Found freezer section reading 25 degrees, product getting soft. Checked for leaks using uv light. Found uv dye leaking from filter drier cap tube connection. Repaired connection. Brought system into 29 in/hg vacuum for 15 minutes, held vacuum, no change to gauges. Recharged system with 5.0 0z of r134a. Low side pressure stable at 3psi., good heat on high side. Advised to allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
MAYTAG DRYER
Model MDG3500BWW
Near Euclid, OH 44132
Joe O
Job Details: 04/07/2021
"Installed dial, cap, and knob. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Willoughby, OH 44094
Joe O
Job Details: 04/07/2021
Cc: not fillingRan Auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details: 04/07/2021
Installed drive belt. Ran auto test. All functions passed.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Willoughby, OH 44094
Joe O
Job Details: 04/07/2021
"Cc: wont cycleFound unit will not start, will not power off. Will not allow entry into diagnostics. Leveling leg missing. Needs control, ui and leveling leg.; ordrng 1 W11481108 (Control) and 1 W11406492 (Ui) and 1 W11213957 (feet-lvlng)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXB00
Near Highland Heights, OH 44143
Joe O
Job Details: 04/07/2021
"Cc: leakingFound water seeping from inlet valve. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10498990 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/07/2021
"Cc unit leaking underneath. Customer stated water leaked underneath unit. Checked under unit, all drain connections and inlet connections look good. Ran auto test, all functions passed, no leaks found. Filled tub up with water manually and drained out. No leaks found. Ran quick wash cycle; ordrng 1 W11200557 (Control)"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/07/2021
The fan came loose was not pushing any of the hot air
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Newbury Township, OH 44065
Brian M
Job Details: 04/07/2021
"Cc unit not washing Found 2 errors heater open and wash motor not running Ran auto test found sump getting power but not running and found heater able to turn on Needs sump assembly and control ; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Painesville, OH 44077
Jeff M
Job Details: 04/07/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/07/2021
The unit was unbalanced I relvll the unit op tested good
We serviced a
AMANA DRYER
Model NGD4655EW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/07/2021
Replaced parts. Tested unit. Op test ok
We serviced a
KITCHENAID COOKTOP ELE
Model KECD807XSS00
Near Westlake, OH 44145
Marie V
Job Details: 04/07/2021
"Cc that the rear right burner stopped working and smoke came out of the burner. Unit will need burner and switch. Also will need second helper tech unit has Down draft system. Cust paid for parts; ordrng 1 WPW10215034 (Switch) and 1 WPW10221529 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Elyria, OH 44035
David R
Job Details: 04/07/2021
"Customer complaint, more lights either off or flickering. Customer said a different repair company came out, tried replacing FZ light, ripped out connections and broken wires in Fridge. Took pics. Called and documented with techline. Deemed non repairable. Office to send information over to third party extended warranty. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Euclid, OH 44132
Dan H
Job Details: 04/07/2021
"Customer complaint that unit is not drying clothes, unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Gabriel P
Job Details: 04/07/2021
Drawer was replaced. Opt test ok.
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Cleveland, OH 44113
Dan H
Job Details: 04/07/2021
"Customer complaint that unit is not spinning, ran spin cycle, unit spun, repeated , unit spun out again, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Elyria, OH 44035
David R
Job Details: 04/07/2021
Replaced door. Tested. All components working. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Oberlin, OH 44074
David R
Job Details: 04/07/2021
"Cc unit not starting. Found bad door switch. Can hear the door switch broken when you push in. Ordering; ordrng 1 WPW10350907 (Door switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Cleveland, OH 44135
Marie V
Job Details: 04/07/2021
"Cc that the lights are flickering. Confirmed freezer light is bad , will need to be replaced . ; ordrng 1 WPW10515057 (Freezer light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/07/2021
"Installed control board. Ran diagnostics cycle, op test no good, unit did not fill with water. Also notice pump making noise. Pulled filter cover and find chopper blade assembly in pieces. Unit needs chopper blade. Ordering inlet water valve. Customer will need credit for control board cost.; ordrng 1 WPW10327249 (Inlet valve) and 1 W10083957V (Chopper blade)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rocky River, OH 44116
Marie V
Job Details: 04/07/2021
"Cc that the unit does not turns on. Hooked up unit to an 240V outlet and tested unit. Did not turned on. Check main fuse 1ohm found start button connector unplugged. Corrected issue , started unit , unit started heating . Op test ok"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Cleveland, OH 44102
Marie V
Job Details: 04/07/2021
"Cc that the unit it started walking or shaking a lot. Check the cement block on unit it was good , found shipping bolts still on, removed and explain cust. Also found drain hose on the floor advised cust that the drain hose should be at least 39 from boot on of the unit. Op test ok cust said that he bought an extended warranty.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Mentor, OH 44060
Jeff M
Job Details: 04/07/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wellington, OH 44090
David R
Job Details: 04/07/2021
"Cc unit is not doing anything. Confirmed. Wont take command. Checked in diagnostics, F6E2 error code. Miscommunication between UI and control. Ordering both controls ; ordrng 1 W11162441 (Console) and 1 W11429620 (Control)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Cleveland, OH 44113
Dan H
Job Details: 04/07/2021
"Installed new dsi board, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Rocky River, OH 44116
Marie V
Job Details: 04/07/2021
Cc that the unit is not making ice. Took temps foundfreezer was 17* fresh food 45*. Unit was on defrost when arrive. Took temps 5 min later it wheat down to 9* on freezer. Check all door switches were all good also cycle ice maker and it worked. Unit will need new ice maker because isnt working on its own. Replaced icemaker from T/S. Cycle by it self. Advice customer to get rid of the first couple of batches of ice because is a new icemaker and it was in a box just so they dont use the ice that it most likely has cardboard residue on it. Op test ok; used 1 W10882923 (Ice maker) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS03
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/07/2021
"Cc of no cool Found compressor not running Used compressor tester compressor is running Needs inverter; ordrng 1 W10629033 (inverter box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/07/2021
Installed deli board OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near University Heights, OH 44118
Jason N
Job Details: 04/07/2021
Cc unit center gasket rail broke.Found center mullion rail middle mount broken. Replaced using customer supplied pre Id part. Door op test good.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHP519ESS2
Near Cleveland, OH 44118
Jason N
Job Details: 04/07/2021
"Cc unit door not closing, light staying on.Found secondary door switch broken. Unit needs door switches. Replaced using interlock kit from truck stock. Ran operational heat test w/cup of water. Op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DVG50M7450P
Near Middleburg Heights, OH 44130
Dan H
Job Details: 04/07/2021
"Customer complaint that unit is running constantly, confirmed, motor relay on control is stuck closed, un8t needs new control ; ordrng 1 DC92-01729P (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Cleveland, OH 44124
Jason N
Job Details: 04/07/2021
"Cc unit not filling with water Customer states unit will stay in sense and will only buzz. Ran diagnostics, found code f8e1 for long fill/no fill. Ran auto test, no water coming in on cold side. Found secondary water valve on wall turned off for cold water. Turned on and reran auto test. Unit filled properly, all functions tested good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Solon, OH 44139
Brian M
Job Details: 04/07/2021
Customer showed pop took pic Cc ceiling by filter popped down Pushed ceiling back into place OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Novelty, OH 44072
Brian M
Job Details: 04/07/2021
Cc unit not cooling properly Found evap fan not running Ran test 3 fan getting power but not spinning Needs fan ; ordrng 1 W11224591 (motor-evap)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Willoughby, OH 44094
Jeff M
Job Details: 04/07/2021
On the parts look up I ordered the icemaker cap and they sent me the icemaker cap for the original stock icemaker that comes with the refrigerator. Due to the fact that the icemaker cannot be sold separately the icemaker that we have is the substitution part on look up that Does not fit the substitution part. I do know that the icemaker kit comes with a cap ; ordrng 1 W10882923 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/07/2021
Installed door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Mentor, OH 44060
Joe O
Job Details: 04/07/2021
Installed door. Customer wanted to talk to husband before using the touch up paint. Needs nameplateCustomer to install; ordrng 1 W10839793 (nameplate)
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Eastlake, OH 44095
Jeff M
Job Details: 04/07/2021
Do you know its not turning on theres no relays actuating the control boards getting power needs new control board estimate only; ordrng 1 WR55X11098 (Control) and 1 Sh
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Parma, OH 44134
David R
Job Details: 04/07/2021
Replaced parts. Tested. Good
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Mentor, OH 44060
Jeff M
Job Details: 04/07/2021
I preheated the oven to 350 it got to 350 held the temperature for about two minutes after that it started dropping below 300? needs a new main control board; ordrng 1 W11088877 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSB01
Near Mentor, OH 44060
Joe O
Job Details: 04/07/2021
"Cc: leakingFound water leaking from water valve. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10159839 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"