We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44108
Angel
Job Details: 03/21/2023
"Cc. Unit would not spin out all the way. Noticed unit off balance with legs not adjusted properly. Ran diagnostics had error code f0e5 off balance. Adjusted leveling feet, tipped unit up to examine motor, transmission, ect. Found oil coming out of transmission. Ordered transmission, cam, belt, shifter. Scheduled follow up on 3/24.; ordrng 1 W11454734 (Gesrcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"
We serviced a
GE REFRIGERATOR
Model GSS25QSWASS
Near North Royalton, OH 44133
David R
Job Details: 03/21/2023
"Cc unit dispense no water. Took off union under door to water line, dispensed water, water is coming from house and working but will not travel trough door. Door line is frozen, found broken/corroded door wires. Talked to Brian. Door is NLA Discontinued, no stock. Customer to pay SVC only."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Berea, OH 44017
David R
Job Details: 03/20/2023
"Found open thermal cutoff, replaced whole kit. Tested, good. Heating and cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hiram, OH 44234
Brian M
Job Details: 03/20/2023
Cc unit not cycling Found drain clogged Clear clog Ran several fill and drains OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Painesville, OH 44077
Joe O
Job Details: 03/20/2023
"Cc: not advancing through cycle, Error codesFound error codes f8e1(long fill). Ran manual valves. Found low cold water pressure. Good house pressure. Needs cold water valve; ordrng 1 W11316256 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model mgdb200vq1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/20/2023
"Cc unit squealing Ran dryer op test, confirmed belt pulley squealing. Replaced belt idler pull using truck stock. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG WASHER
Model Mvwb835dw1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/20/2023
"Cc unit displayed f6e2 and now wont power onAble to run diagnostics, found code f6e2 and f6e3 for ACU/UI communication faults. Unit will need console and main control replaced. Customer declined repair. Estimate only. ; ordrng 1 W10861510 (Console) and 1 W11024149 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Strongsville, OH 44149
David R
Job Details: 03/20/2023
Ordering UI. ; ordrng 1 W11594167 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Madison, OH 44057
Dan H
Job Details: 03/20/2023
"Customer complaint that unit is not shutting off, confirmed, timer motor is not running, unit needs new timer, customer does not want repair at this time; ordrng 1 WPW10436303 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Garrettsville, OH 44231
Brian M
Job Details: 03/20/2023
Cc unit not starting cycle Found capacitor not sending voltage Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Rocky River, OH 44116
Angel
Job Details: 03/20/2023
"Replaced drum replaced two rear rollers. tested unit, opt test good."
We serviced a
ELECTROLUX DISHWASHER
Model FFCD2413US4A
Near Cleveland, OH 44135
Angel
Job Details: 03/20/2023
"Cc. Dishwasher not working. Confirmed cc, immediately noticed start button missing. Further examination indicated damage to the control board. gave customer an estimate on repair; ordrng 1 5304517657 (Panel) and 1 5304517207 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Kirtland, OH 44094
Joe O
Job Details: 03/20/2023
Installed cover. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
David R
Job Details: 03/20/2023
"Old reservoir had kink. Replaced with new, tested, water pressure is good. Op Test Ok."
We serviced a
GE WASHER
Model WSXH208F1WW
Near Highland Heights, OH 44143
Corina B
Job Details: 03/20/2023
CC that the drum does not spin. Confirmed. Found the basket seized. Nothing between the tub and baskets. Will need a tub and basket. Parts are nla. ; ordrng 1 WH45X10005 (Front tub) and 1 WH08X10002 (Basket) and 1 WH45X10007 (Rear)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near South Euclid, OH 44121
Corina B
Job Details: 03/20/2023
Replaced the door. Door did damage to the freezer door. Advised cust to call warranty company since its cosmetic. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Jason N
Job Details: 03/20/2023
"Cc unit ff section not cooling, noisesFound ff evaporator iced up, evaporator fan blade hitting ice.Ran thermistor tests, 1,2 and 39. Test 39 RC thermistor reading 3, shorted. Unit will need ff harness replaced. ; ordrng 1 W11033168 (Harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Ashtabula, OH 44004
Dan H
Job Details: 03/20/2023
"Installed new seal kit, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 03/20/2023
Installed harness. Ran test cycle. Op test ok ;
We serviced a
SAMSUNG DRYER
Model DVD54R7600C/A3
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/20/2023
"Cc: not starting, lock light flashingFound child lock on. Shut off child lock. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ4
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/20/2023
"Cc that unit is filling up by it self. Confirmed, found water valve not shutting all the way. Will need new. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Parma, OH 44130
Marie V
Job Details: 03/20/2023
"Cc that the freezer is not cooling properly, confirmed, took temps fresh food at 45* and freezer at 29*. Found that unit is cooling and defrosting at the same time. Replaced control from T/S, programmed to 01 by code. Let unit run for a while and verify evaporator, stating to have full frost pattern, no heater on. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Kent, OH 44240
Brian M
Job Details: 03/20/2023
Cc unit not cooling Found unit not defrosting Following service pointer W11642483Recommend control and heater ; ordrng 1 W11573117 (Heater) and 1 W11546690 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland Heights, OH 44121
Manny
Job Details: 03/20/2023
"Cc unit not working verified and unit stuck in a cycle, verified and unit stuck in drain cycle, tried resetting the control no luck, tried running diagnostics and no luck, unit is lock and every time I tried getting into diagnostics all lights flashing then unit reset but stays locked and draining the whole time, took panel off and unit has some towels in it, removed and tried again and no luck check pressure hose to make sure it wasnt kinked and its not, checked control, good voltage coming in and constant voltage to drain pump, unit needs main control.; ordrng 1 W11626074 (Control)"
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Lyndhurst, OH 44124
Manny
Job Details: 03/20/2023
"Replaced condenser fan, fan running. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Garfield Heights, OH 44125
Angel
Job Details: 03/20/2023
"Cc that seal on freezer door and refrigerator door coming of on corner. Confirmed cc, explained to customer that the seals are good and to avoid from seal coming off I added a little of food grade silicone on corners to keeps seal from coming off recommended them to keep doors closed for about 2 hours to let the adhesive dry opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
David R
Job Details: 03/20/2023
"Replaced motor, belt, cam, shield. Tested. Ran diagnostics and calibration. Good. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdbm04
Near Berea, OH 44017
Gabriel P
Job Details: 03/20/2023
"Filter housing not realicing water to valve or filter ass.customer will fix ; ordrng 1 W11346622 (Filter housing) and 1 W11043011 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Solon, OH 44139
Jason N
Job Details: 03/20/2023
"Cc unit not washing dishes Customer stated unit is not properly washing or rinsing dishes, causing film and rust on items. Ran diagnostics, found codes f8e4 for overflow and fAe2 for vent motor electrical problem. Ran cycle test in entirety, all functions passed. Hot water entering unit, unit drain out is good. Spray arms free and rotating, possible reduced spray pressure. Ordering pump/motor assembly. ; ordrng 1 W11416363 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Corina B
Job Details: 03/20/2023
"CC that the unit will not turn on and there is a humming. Confirmed. Found the drain pump stuck in flood. Held the start button in for 10 seconds, Drain pump turned off. Found the drain hose about 10 off the ground. Raised the hose. Started a cycle, drain the water. Ran a drain and spin, Tested the drain pump. Drain pump does not turn on. Blew through the pressure hose, clear. Will need a new control. ; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBP33SEH2SS
Near Lakewood, OH 44107
Corina B
Job Details: 03/20/2023
Replaced the ignitor. Heated oven to 350*. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/20/2023
Replace original light and unit working as design ; used 1 8206232a (40w light) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details: 03/20/2023
Installed lock OP Test Ok
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51EC7AS04
Near Warrensville Heights, OH 44128
Manny
Job Details: 03/20/2023
"Cc unit not heating properly, verified and found codes F1e0 for control issues, f1e1 for upper RTD not calibrated f1e2 for lower RTD not calibrated, f5e1 for door latch not operating. Ran bake test on both ovens and temps were off calibrated oven and re tested and good temps advised customer of the error codes and that unit possibly needs a main control but right now is working properly, advise her to keep an eye on the temps and if temperature seems off then we will need to replace the main control."
We serviced a
MAYTAG DRYER
Model MVWB835DW0
Near Cleveland, OH 44109
David R
Job Details: 03/20/2023
"Cc unit not working or not heating. Found no voltage to outlet. 20 amp fuse is shorted. Customer went to store to grab more. I checked sensors and heater, good. Customer came back and replaced house fuse. Tested, good. Heating and cycling. Outdoor vent is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma, OH 44129
Corina B
Job Details: 03/20/2023
Replaced the control. Brought core back for return. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rock Creek, OH 44084
Dan H
Job Details: 03/20/2023
"Installed new lid lock, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, OH 44135
Marie V
Job Details: 03/20/2023
Cc that the door switch broke off when opened door. Confirmed. Ordering door switch; ordrng 1 W11123941 (Door switch)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/20/2023
Found weak ignitor giving estimate customer will fix ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/20/2023
"Cc: not starting, unit heating Customer had door and back panel off upon arrival. Found thermal fuse blown. Found element shorted to ground. Needs element and thermal fuseCustomer to install parts. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/20/2023
Ran diagnostic no errors unit working as design set rinse setting lower and advise customer to not clean dishes with dawn soup or any other kind before putting on dishwasher cause it will cause suds
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Solon, OH 44139
Brian M
Job Details: 03/20/2023
Cc left front burner not turning on Found harness smashed into frame causing line break Fixed harness OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon, OH 44011
David R
Job Details: 03/20/2023
"Cc unit agitator is off, splines are broken. Ordering agitator.; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Shaker Heights, OH 44120
Angel
Job Details: 03/20/2023
"Cc that unit will not power on. Confirmed cc, tried starting unit and nothing comes on. Checked power to unit at junction box 120v present. Took front panel off and tested voltage at thermal fuse at control board. Found 120v when no voltage should present. Jump wires to verify unit would turn on, unit did turn on. Ordered thermal fuse, return visit scheduled for 3/24.; ordrng 1 8193762 (Fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Shaker Heights, OH 44120
Angel
Job Details: 03/20/2023
"Cc. Over would not unlock. Confirmed cc, lock was engaged and would not disengage. Removed upper over door, to gain access to locking mechanism on lower door. Was able to force an unlock. Gave customer estimate on repair, customer said they would call office if they chose to move forward with repairs.; ordrng 1 WPW10471348 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/20/2023
"Broil element popped in lower elementsCustomer used fire extinguisher to put out fire in oven and water Needs element and cover, and cleaned up Customer not satisfied with response and does not feel safe with unit after repair will be made.. Safety department; ordrng 1 W10804429 (elmnt-brol) and 1 W11290999 (shield-ht)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chardon, OH 44024
Dan H
Job Details: 03/20/2023
"Customer complaint of rattling noise, confirmed, found blower wheel cracked , installed new blower wheel, op test good"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Kirtland, OH 44094
Dan H
Job Details: 03/20/2023
"Customer complaint of thumping noise, confirmed, found slides worn out, unit needs new top bearing ; ordrng 1 WE03X23875 (Top bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/20/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 56 grams of R-600 unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS20
Near Avon, OH 44011
David R
Job Details: 03/20/2023
"Replaced main control, corrected placement of cooling fan. Tested in diagnostics, good. Ran bake at 350. Heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Eastlake, OH 44095
Dan H
Job Details: 03/20/2023
"Customer complaint that unit is not starting, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for heavy agitate, motor started, then unit shut down, installed new control, op test good"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HBS00
Near Painesville, OH 44077
Dan H
Job Details: 03/20/2023
"Installed new pump/sensor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44102
Angel
Job Details: 03/20/2023
Replaced main board tested unit opt test good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Oberlin, OH 44074
David R
Job Details: 03/20/2023
"Replaced UI, ran diagnostics and factory reset test. Good. All components working. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGD5430MW1
Near Cleveland, OH 44111
Angel
Job Details: 03/20/2023
"Cc that unit is brand new and wont start. Asked him to try to start it to see how he did it and noticed he wasnt doing it correctly, so I showed him how to do it unit working as designed customer was not aware on how to properly turn it on opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/20/2023
"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Good heat on discharge line, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature before restocking. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Euclid, OH 44117
Joe O
Job Details: 03/20/2023
Cc: long fillFound low water pressure from valves. Replaced valves. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44105
Manny
Job Details: 03/20/2023
"2nd compressor is damaged as well, came inside another box and sideways, took out of the box, and compressor box is sealed but damaged, opened box and suction line kinked against the compressor and the process line is coming out of the box and missing the rubber plug, reordering compressor. ordrng 1 W11580057 (Compressor kit)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina B
Job Details: 03/20/2023
Replaced the drain pump. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Rocky River, OH 44116
Marie V
Job Details: 03/20/2023
Replaced filter head. Ice marker cycled. No leaks. Tested dispenser no leaks. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/20/2023
"Need bellow it is ripped ordering ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model LE8317W2
Near South Euclid, OH 44121
Jason N
Job Details: 03/20/2023
"Cc unit squealing noiseRan dryer op test, heard light squeal noise for first 30 seconds then stopped. Quoted customer for possible idler pulley replacement, as well as a belt, belt looks to be hard and brittle. Customer declined repair at this time ; ordrng 1 WP37001287 (Pulley) and 1 WP40111201 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near South Euclid, OH 44121
Joe O
Job Details: 03/20/2023
"Cc: not powering on, light bulb explodedTested voltage at terminal block. Found 245v l1-l2, 245v l2-N, 1.5v l1-N. Tested voltage at outlet. Found 245v l1-l2, 110v l1-N, 98v l2-N. Control burnt out. Needs control, and harness. Customer needs electrician for improper voltages at outlet. Advised we need electrician documentation before repair.Parts out of stock. Office to reschedule after we receive electrician documentation. ; ordrng 1 W11448299 (Harness) and 1 W11591402 (Control) and 1 WP22002263 (light bulb)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Willoughby, OH 44094
Joe O
Job Details: 03/20/2023
"Cc: not cooling properly, not making enough iceFound temps in ff at 32 degrees(customer has it set to 33). Found temps in freezer at 3 degrees. Found ice fill cup full. Removed ice from fill cup. Cycled ice. Maker. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Chardon, OH 44024
Brian M
Job Details: 03/20/2023
Cc at end of cycle unit has a slight hum Ran auto test no issue Ran drain and spin until completion nothing abnormal Advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Burton, OH 44021
Brian M
Job Details: 03/20/2023
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/20/2023
"Cc that the unit is leaving stains on black clothes. Showed me some clothes, ran diag, no error codes. Stared a normal cycle and let unit fill up . Showed cust how mich water unit uses on normal. If have a bigger load use bulky items will add more water and use agitator to help fight the stains,also use cold water. Hot water will set the stain on the clothes. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/20/2023
"Level door,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Jason N
Job Details: 03/20/2023
Installed pump motor. Unable to run full test without unit being installed.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Middlefield, OH 44062
Brian M
Job Details: 03/20/2023
Cc no power Reset power Unit turned on Ran test cycle OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, OH 44041
Jason N
Job Details: 03/20/2023
Installed drive motor. Ran dryer op test for several minutes. Op test good.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Avon Lake, OH 44012
Marie V
Job Details: 03/20/2023
"Cc that the unit shuts off. Confirmed. Found lost of clothes underneath unit, removed all and found gearcase leaking. Gave estimate unit will need, gearcase, cam, motor and parts listed.; ordrng 1 WH49X27323 (Cam) and 1 WH12X27187 (Speed sensor) and 1 WH49X27319 (Motor) and 1 WH49X27322 (Gearcase) and 1 WH16X27180 (Shock) and 1 WH49X27325 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/20/2023
"Ran diagnostic found errors off balance load and overload explain customer of to properly use unit and how they work ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Sheffield, OH 44054
Marie V
Job Details: 03/20/2023
"Cc that the unit is making a noise and is not making ice. Ran step 5 for compressor. Stared making a vibrating noise. Found cardboard hitting with condenser. Corrected issue. Took temps 38* fresh food section and 3* in freezer. Also ice maker error code is e5. Found water line frozen to ice maker, explain cust that could happen when having water worked on the home line fills up with air and it freezes the line further that heater. Defrosted line , it filled up all the way. Advice cust to to monitor . Also deleted error code."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Elyria, OH 44035
Marie V
Job Details: 03/20/2023
"Cc that cold wash if filling with hot water. Confirmed. Found hoses backwards, corrected op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Manny
Job Details: 03/20/2023
"Cc that the FZ gasket is coming off again, verified and gasket off reinstalled gasket, closed fz door and when I opened the gasket came right off, removed gasket and noticed the liner warp on the top left and on the bottom left corners, spoke to BJ he said try some silicone and that should work but advise customer not to open the door for at least 2 hours for the silicone to set. Put silicone in the liner grooves and install the gasket back, advise customer not to open the door for at least 2 hours for the silicone to set."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Perry, OH 44081
Joe O
Job Details: 03/20/2023
"Cc: not filling or long fill errorFound error code f8e1(long fill). Ran manual valves test. Unit has good water pressure. Ran auto test and calibration. Could not duplicate issue. Built estimate for controlCustomer does not want to repair at this time ; ordrng 1 W10920541 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Willoughby, OH 44094
Corina B
Job Details: 03/20/2023
CC that the bottom oven does not work. Confirmed. 0 amps. Replaced the ignitor from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10651335710
Near Madison, OH 44057
Jason N
Job Details: 03/17/2023
"Cc unit not making ice again Ran ice maker harvest test, ice maker indexed properly, but no water entering mold. Found fill tube frozen. Checked power to fill tube heater, good at 124v. Heater is reading open. Unit will need new freezer door. Customer declined repair. Estimate only. ; ordrng 1 LW11026434 (Door)"
We serviced a
KENMORE WASHER
Model 110:47532602
Near Highland Heights, OH 44143
Corina B
Job Details: 03/17/2023
Replaced the drain pump. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Kent, OH 44240
Brian M
Job Details: 03/17/2023
No cool No front evap Compressor extremely hot Needs sealed system repair Sealed system has 5 year warranty ; ordrng 1 W10836706 (evaporator) and 1 W11126760 (compressor) and 1 W11506635 (Process stub) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lakewood, OH 44107
Angel
Job Details: 03/17/2023
"Cc. Smell of gas even when not using unit. Pulled unit turned on gas line, used soap sud solution to find leak. Leak located at the gas valve. Informed customer that the need to contact a plumber to fix issue. If office needs any more documentation of purchase date, customer will provide proof."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, OH 44041
Joe O
Job Details: 03/17/2023
Cc: not advancing in cycleFound error code f8e1(long fill no fill). Found cold water valve off. Turned on. Ran auto test and calibration. Ran normal cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Highland Heights, OH 44143
Manny
Job Details: 03/17/2023
"Cc unit making a noise when sensing, verified and heard noise when unit was filling and sensing, tilted back and pulley was loose and some wear to it, replaced cam and actuator, ran test cycle no abnormal noise detected, opt test ok; ordrng 1 W10721967 (drive pulley), used 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25SFXHS01
Near Madison, OH 44057
Jason N
Job Details: 03/17/2023
"Cc unit freezer quit coolingCustomer stated unit quit cooling then started cooling again after changing the thermostat setting. Found unit is cooling at this time. Turned thermostat down and then back up several times, allowing compressor to start back up each time. Unable to duplicate cooling issue at this time, advised customer to monitor."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44110
Jason N
Job Details: 03/17/2023
"Cc unit oven not working Ran bake test, found ignitor not glowing. Checked power to ignitor, good at 119v. Replaced bake ignitor using truck stock part. Reran bake test, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near South Euclid, OH 44121
Jason N
Job Details: 03/17/2023
Installed drive motor. Ran agitation and spin test. No abnormal noise heard. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Kent, OH 44240
Brian M
Job Details: 03/17/2023
Cc no ice Found error e2 motor wont run Ran test 59 unit rotated buts stops and hangs up also icemaker fan loud Needs fan and icemaker ; ordrng 1 W11577195 (Icemaker) and 1 W10846539 (evaporator fan blade) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2023
Replaced thermostat ran test cycle Unit seems to be in range and functioning . If further work is Needed customer needs to have unit pulled out on there own terms. The install is caulked in. But has small access behind unit but not enough to fully work on the rear
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Cleveland, OH 44135
Angel
Job Details: 03/17/2023
Cc that unit is not washing dishes. Ran unit and wash pump is spraying water as should removed filter and it was completely clogged up with grease and food customer did not know about the filter so I explained to her how to remove it and clean also noticed water was cold so I checked in sink and water takes a while to get hot so I recommended the customer to prime hot water in sink first before using dishwasher. Ran a test cycle to also make sure heater was heating properly and it was explained to customer if water is cold when coming in to unit it can disable the heater causing a poor cleaning process. Unit as of now working as designed just needs maintenance taken care of in time and primming the hot water and also she doesnt use rinse aid and recommended her to use it specifically since she has a dishwasher with plastic tub.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/17/2023
Replaced the ignitor. Tested. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 03/17/2023
Error wash motor not running Verified sump getting power but only partially running Needs sump ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near South Euclid, OH 44121
Corina B
Job Details: 03/17/2023
CC that the unit does not start. Confirmed. Found the drum does not turn. Can spin freely with my hand. When starting the dryer the drum starts spinning when turning it. Will need a new motor and wheel. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Olmsted Falls, OH 44138
David R
Job Details: 03/17/2023
"Called techline. Cap tube snapped off by evap from cabinet, cannot repair. Non repairable, unit sent in for review. Whirlpool to contact customer on next steps. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Warrensville Heights, OH 44122
Corina B
Job Details: 03/17/2023
"CC that there is a loud noise and the clothes are wet at the end of the cycle. Ran diag f7e1 basket speed fault. Started a rinse and spin cycle with a comforter. Found the agitating not agitating well. Found the gearcase leaking oil. Will need a new gearcase. ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Columbia Station, OH 44028
Corina B
Job Details: 03/17/2023
CC that the unit shakes and a screw fell out. Confirmed. Found the basket leaning forward and the cover fell off. Reattached the cover. Leveled the washer. Advised cust to wrap the clothes around the washplate. Started a rinse and spin with towels. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
Angel
Job Details: 03/17/2023
"Cc drum not spinning. Confirmed cc, opened unit to check belt, belt checked good, tested thermal fuse, tested open, tested heater, tested open. Contacted customer gave estimate, customer approved repairs. Ordered thermal fuse, and heater. Scheduled follow up for 3/21; ordrng 1 WP3387747 (Heater), used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Westlake, OH 44145
Angel
Job Details: 03/17/2023
"Cc. Water leaking from lower right of door. Opened door seen water stains on door frame and outer part of seal, examined seal found it wasnt sealing properly from the corners seal was indented inwards leaving a gap. Changed door seal from truck surplus. Tested unit to make sure no leaks opt test good. ; used 1 W11414078 (Door seal) from stock"
We serviced a
KENMORE DRYER
Model 110.629821
Near Chardon, OH 44024
Joe O
Job Details: 03/17/2023
Cc: not startingFound belt snapped. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aurora, OH 44202
Joe O
Job Details: 03/17/2023
Installed ice maker. Cycled. Op test ok