We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Gates Mills, OH 44040
Joe O
Job Details:
01/31/2023
Cc: oven not heatingFound unit is receiving proper power. Control not sending power to bake and broil elements. Needs control; ordrng 1 W11594224 (Control)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS7B
Near Strongsville, OH 44136
David R
Job Details:
01/31/2023
"Cc unit not latching. Broken latch. Will need new latch assembly. Ordering. ; ordrng 1 5304517280 (Latch assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model mSS25C4MGZ06
Near North Ridgeville, OH 44039
Marie V
Job Details:
01/31/2023
"Cc that the unit is not making ice. Confirmed. Found water coming in frozen. Found heater for fill tube for ice maker open unit will need new door, defrosted line and cycled ice maker. Explain it takes 6 to 8 weeks for door to arrive. ; ordrng 1 W11577825 (Door)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Angel
Job Details:
01/31/2023
Cc that unit is not spinning out the clothes. Ran diagnostics and tested the spin and found the hub is stripped replaced hub tested unit opt test ok.; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44144
Angel
Job Details:
01/31/2023
Cc that unit kept on running. She had the unit unplugged so I plugged it in checked for error codes and had no error codes so I ran a auto test and worked perfectly also ran a calibration unit as of now working as should gave her so e pointers on how to set the settings and load sizes opt test ok.
We serviced a
MAYTAG DRYER
Model PYE2000AYW
Near Bedford, OH 44146
Joe O
Job Details:
01/31/2023
Cc: not workingFound thermal fuse on heater out. Jumped fuse unit started. Op test ok; ordrng 1 LA-1053 (thermo kit)
We serviced a
KITCHENAID COOK TOP
Model KICU569XBL0
Near North Olmsted, OH 44070
Marie V
Job Details:
01/31/2023
"Cc that the unit made a noise and right hand side stopped working. Confirmed f47 error code. Replaced controls, try doing configuration unit fails, wont stop beeping once cooktop is on. Unit will need harness and control panel. ; ordrng 1 WPW10396615 (Control) and 1 W10409868 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYB00
Near North Olmsted, OH 44070
Marie V
Job Details:
01/31/2023
Cc that the unit had the wires broken at the left door and it stared smoking. Verify wires. Wires where broken. To fix unit. Will need new door. Took picks and called safety . David. Nothing they can do at this point. Also door is discontinued. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details:
01/31/2023
Installed harnesses control and thermostat and bulb Ran test cycle OP Test Ok
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Bay Village, OH 44140
Angel
Job Details:
01/31/2023
"Cc that ff section is not cooling properly. Took temperatures and freezer was at 1* and ff section at 53*. Removed evaporator cover and had good frost found that the fan was jammed up causing the unit not to cool properly. Will need fan replaced ordering fan kit to be replaced.; ordrng 1 WR49X26666 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
David R
Job Details:
01/31/2023
"Cc unit sound, not spinning or agitating. Service Pointer #: W11632927, found capacitor leaking. Replaced from t/s. Also found Hot water not turned on. Corrected. Ran a normal wash. Unit still making noise in agitate like it doesnt want to come back around like it should. Ordering motor, harness, control and actuator ; ordrng 1 W11513246 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11643701 (Harness), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near North Royalton, OH 44133
David R
Job Details:
01/31/2023
Replaced blower motor wheel. Ran. Tightened up loose leveling legs. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Shaker Heights, OH 44122
Corina B
Job Details:
01/31/2023
"Cust showed pop, sent pic CC that the unit is not turning on. Confirmed. Found the plug is not secured into the outlet. Started a cycle. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Bay Village, OH 44140
Gabriel P
Job Details:
01/31/2023
"Gearcase sound loud and leaking oil giving estimate customer will not repair ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rocky River, OH 44116
Manny
Job Details:
01/31/2023
"Cc unit making a weird noise when dispensing water, stated started after filter was replaced, verified and unit making a vibration noise when dispensing, took valve cover off dispensed without cover and still making the noise, noticed a jar of sauce against the back cover removed jar and no noise. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, OH 44012
Angel
Job Details:
01/31/2023
Cc that unit is only filling up with hot water. Verified and found that the hot and cold hoses are reversed switched them up to the correct location tested unit again opt test ok.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Cleveland, OH 44109
David R
Job Details:
01/31/2023
"Replaced cap, mag, diode, tested. Unit is heating. Good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Shaker Heights, OH 44122
Corina B
Job Details:
01/31/2023
Cc That the unit does not start. Ran diag F70 No Communication Between Electronic. Checked the connection to the ui and the control. Are good. Will need a new control. Part is nla. Unit is working now. ; ordrng 1 W10256719 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Columbia Station, OH 44028
Marie V
Job Details:
01/31/2023
Cc of front right burner is not working. Confirmed. Found ignitor not working. Replaced it ignitor that was sent. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
01/31/2023
Found drain hose on floor correct issue advise customer to follow manual instructions otherwise unit will not work opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairview Park, OH 44126
Manny
Job Details:
01/31/2023
"Replaced motor, belt and cam, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Gabriel P
Job Details:
01/31/2023
Replace gasket and steam opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Avon Lake, OH 44012
Angel
Job Details:
01/31/2023
Cc that the top oven seems to not be baking correctly one side will be cooked and the other will not. Ran diagnostics to check error codes and no error codes so I ran unit to preheat to 350* and unit preheated perfectly also waited about 15mins to check the temperature again and the temperature was at 352* unit is heating as should. Explained to customer that depending on what there cooking they have to make sure the racks are at the proper setting also to try the convection cooking for cooking evenly because he states its only stuff that are big smaller stuff are fine opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Parma, OH 44134
David R
Job Details:
01/31/2023
Replaced cutoff kit. Still not heat. Found harness on motor was not completely on. Corrected. Tested. Good. Heating and cycling. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Solon, OH 44139
Brian M
Job Details:
01/31/2023
Installed led OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon, OH 44011
Gabriel P
Job Details:
01/31/2023
"Found gearcase leaking lots of oil and it got to motor,pulley,belt,and capacitor giving estimate she will not fix ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 WPW10427633 (Shield) and 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Independence, OH 44131
David R
Job Details:
01/31/2023
"Replaced slider. Ran diagnostics mode. Good, Ran drain and spin with load of towels, good. Customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Avon Lake, OH 44012
Angel
Job Details:
01/31/2023
Cc that unit is not dispensing ice and he had another company come out to fix it but it stopped working again. Verified and found that the other company instead ordering door which thats what it needs they rejoined every wire on the harness to make it longer and to try to fix the issue. Unit will need door replaced. Office to reschedule with customer ; ordrng 1 LW10691266 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Seven Hills, OH 44131
David R
Job Details:
01/31/2023
Cc unit FZ door making noise when closing. Found a little extra molding on bin. Took off and corrected. Tested and had customer test. Good. No noise. Op Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Avon Lake, OH 44012
Angel
Job Details:
01/31/2023
Replaced all orifice holders with ignitors cooling fan and screws tested unit to make sure it would preheat opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWHO
Near Solon, OH 44139
Brian M
Job Details:
01/31/2023
Cc unit not washing Found sump just humming Needs sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
MAYTAG SXS REFRIGERATOR
Model MSF25C2EXM00
Near Cleveland Heights, OH 44118
Jason N
Job Details:
01/31/2023
"Cc unit filter stuck, gray cap for end of filter missingFound filter not fully seated into housing. Advised customer filter must be fully inserted for release button to work properly. Showed customer how to install filter. Ordering filter end cap. Customer to install cap, no return visit. ; ordrng 1 WP2260518MG (Filter cap)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HBS02
Near Cleveland, OH 44121
Jason N
Job Details:
01/31/2023
"Installed new console. Unit now displays f6e9 Lower ACU communication error. Unit will need lower ACU replaced. Found microwave door is slightly warped causing right side interlock switch to not be fully actuated. Ordering outer door assembly. Door is not showing in stock from Marcone, but customer wants scheduled to have us replace ACU board to restore unit functionality. ; ordrng 1 W10775494 (Door) and 1 W11294388 (ACU lower)"
We serviced a
WHIRLPOOL DRYER
Model WET4124HW0
Near South Euclid, OH 44121
Jason N
Job Details:
01/31/2023
Installed harness. Ran auto dry cycle. Timer is now advancing with no load. Op test good.
We serviced a
KENMORE WASHER
Model 110.922831
Near Garfield Heights, OH 44125
Joe O
Job Details:
01/31/2023
Installed gear case. Ran wash and spin. Unit agitating and spinning. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Garfield Heights, OH 44125
Jason N
Job Details:
01/31/2023
"Cc unit not heatingFound no power to ignitor, no flame. Checked all thermals. Found ignitor physically open. Replaced ignitor using customer supplied pre Id part. Ran dryer op test, good ignition and flame. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Cleveland, OH 44105
Joe O
Job Details:
01/31/2023
Installed thermal cut off. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44125
Jason N
Job Details:
01/31/2023
"Cc unit not starting or completing cycles Ran auto test. Found unit is not agitating or spinning. Checked under unit, found belt had come off pulley and motor. Belt, belt guard and pulley are saturated with oil. Unit will need gearcase replaced due to failed main seal. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model LEN2000PW0
Near Cleveland, OH 44105
Joe O
Job Details:
01/31/2023
Cc: not heatingFound terminal wire shorted to terminal block cover. No damage to wires. Unit is receiving proper power. Checked element. Element open. Needs element. Replaced element. Ran test cycle. Op test ok Cust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chesterland, OH 44026
Jason N
Job Details:
01/31/2023
"Cc unit stopped working in cyclePlugged in unit, found unit lid locked. Ran diagnostics, found codes f2e1 for stuck button and f7e1 for basket speed fault. Ran auto test, found unit motor humming in agitation and spin. Replaced capacitor using truck stock part. Cleared codes and reran auto test. All functions passed. Op test good. ; used 1 W11428524 (Capacitor) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lyndhurst, OH 44124
Joe O
Job Details:
01/31/2023
Cc: not heatingFound venting kinked. Found water inside unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found element open. Needs element. Replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock
We serviced a
FRIGIDAIRE STACK W/D
Model FLCG7522AW3
Near Westlake, OH 44145
Manny
Job Details:
01/31/2023
"Cc unit not heating, verified and no flame, ignition good check components and pass, checked valve coils and out of range, unit needs gas valve replaced.; ordrng 1 5304524455 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 1106182000
Near Shaker Heights, OH 44120
Corina B
Job Details:
01/31/2023
CC that there is a noise. Turned dryer on with clothes. No unusual noises. Working as designed opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNBL00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/31/2023
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, OH 44024
Jason N
Job Details:
01/31/2023
"Cc unit not agitating Ran diagnostics no codes stored. Ran auto test. All functions passed. Found when running a load, drive hub is slipping. Pulled agitator and checked drive hub, drive hub is worn. Gearcase drive shaft splines are corroded and rounded. Unit will need drive hub and gearcase. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Lyndhurst, OH 44124
Joe O
Job Details:
01/31/2023
Installed gasket. Steamed out gasket. Unit sealing. Op test ok
We serviced a
GE WASHER
Model GTW220ACK1WW
Near Huntsburg, OH 44046
Jason N
Job Details:
01/31/2023
Installed lid lock kit. Ran spin and drain cycle. Unit lid locked and unit spun properly.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS0
Near Wickliffe, OH 44092
Joe O
Job Details:
01/31/2023
Cc: oven not lightingFound pizza pan in storage bin sliding back into igniter. Tested with drawer pulled out. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Amherst, OH 44001
Angel
Job Details:
01/31/2023
Replaced thermistor and control box set temperature and made sure everything was running correctly opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Orwell, OH 44076
Jason N
Job Details:
01/31/2023
"Cc unit not starting Checked power into unit, found L1 to L2 reading 0v. L1 to N reading 9.4v. L2 to N reading 121v. Unit is missing L1 power in. Tried resetting breaker several times, no change. Advised customer to contact and electrician to diagnose power issues."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Highland Heights, OH 44143
Brian M
Job Details:
01/31/2023
Cc unit not draining Found wire damage Fixed pump harness OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Mentor, OH 44060
Joe O
Job Details:
01/31/2023
Cc: not making iceFound ice maker stuck mid cycle. Tested power to ice maker. Ice maker receiving proper power. Needs ice maker. Replaced ice maker. Found unit getting really low water pressure. Customer has yet to replace saddle valve and plastic line. Advised to get a plumber to replace those. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
David R
Job Details:
01/31/2023
"Cc unit leaking from FZ. Found build up of ice across the FZ cabinet floor. Found build up of ice on FF section as well. Clogged drain tube. Steamed ice away and unclogged drain tube, tested. Good. Evap pan for FF a little bent. Corrected. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Westlake, OH 44145
Manny
Job Details:
01/31/2023
"Recover refrigerant, replaced Evaporator, filter and placed in a 29in vacuum and holding for 15 minutes, charged with 5.75OZ of R134a pressure holding at 5 psi, good frost pattern on evap, unit is cooling, advise customer to allow 24 to 48 hrs for temps to equalize and to place a water bottle in the fz once frozen they can start loading the refrigerator, took temps before leaving and FZ already came down to 42* and Ff around 56* opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Euclid, OH 44123
Corina B
Job Details:
01/31/2023
"CC that the unit is not draining. Confirmed. Drain hose is clear. No water coming out of the drain hose. Has a 120 volts from the control to the drain pump. Will need a new drain pump. Tried call landlord went into vm. Office to reach out to landlord ; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWBL7
Near Middleburg Heights, OH 44130
Marie V
Job Details:
01/31/2023
"Cc of frost in freezer. Confirmed, and that needs to be leveled. Leveled and no gaps or broken gasket , flipped gasket. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, OH 44053
Marie V
Job Details:
01/31/2023
Cc of a squeaky noise. Confirmed. Replaced dryer kit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Brecksville, OH 44141
Angel
Job Details:
01/31/2023
Cc that unit was not making ice. Verified ice maker and it had voltage going to it but did not cycle. So i replaced ice maker made sure it would cycle and fill and it did opt test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44108
Jason N
Job Details:
01/31/2023
"Cc unit making a screeching noiseRan diagnostics, no codes stored. Ran auto test cycle. No abnormal sounds heard. Replaced belt and pulley using customer supplied pre is parts. Ran normal cycle load test on deep fill. Let cycle for several minutes. No abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Cleveland, OH 44135
Manny
Job Details:
01/31/2023
"Replaced parts ordered, ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lorain, OH 44052
Angel
Job Details:
01/30/2023
Cc that unit was making a grinding sound when agitating. Looked underneath washer and found that the pulley rubbed on the pulley cover because of over weight took of cover to make sure everything was good and fixed the pulley cover as well reinstalled and ran a test cycle and passed. Explained to customer to keep loads from 6 to 7 regular bath towels for a full load and 2 tablespoons of detergent should be enough to wash the clothes opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Painesville, OH 44077
Dan H
Job Details:
01/30/2023
"Customer complaint that unit is leaking, model and serial tag has been wiped off(see pic), ran test cycle, found unit leaking passed door seal, unable to look up parts because of no model number, customer says they have model number at their work and will provide it tomorrow"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
01/30/2023
"Installed new sump assembly, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LBPA
Near Eastlake, OH 44095
Dan H
Job Details:
01/30/2023
"Installed new ice maker , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Ravenna, OH 44266
Brian M
Job Details:
01/30/2023
Customer has concerns about the ease of the freezer drawer moving Customer feels that the drawer does not glide as easy as the store model Took apart freezer inspected tracks No issues found Advised on contacting kitchenaid consumer line Called tech line to document No functional failure unit working properly
We serviced a
WHIRLPOOL OTR MICROWAVE
Model KMHS120ESS9
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/30/2023
"Cc unit not heating Found transformer winding open Recommend transformer and mag replacement Mag has 60 month warranty ; ordrng 1 W11371266 (Transformer) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Avon Lake, OH 44012
David R
Job Details:
01/30/2023
Replaced sensors and harness. Tested. Good. Followed tech sheet. Tested sensors in diagnostics. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Elyria, OH 44035
Gabriel P
Job Details:
01/30/2023
"Belt came loose from off balance load or overload,correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details:
01/30/2023
"Cc unit not powering on Customer showed closing documents pertaining to move in date for warranty purposes. Checked voltage to control board from receptacle. 0v. No voltage are outlet. Checked another outlet in the room, also 0v. Checked breaker in breaker panel. Found breaker is tripped. Reset breaker. Ran diagnostics, no code stored. Ran auto test cycle, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near University Heights, OH 44118
Jason N
Job Details:
01/30/2023
Installed log valve assembly. Ran auto test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44121
Jason N
Job Details:
01/30/2023
Cc unit displays close when when lid is closedFound unit lid lock not reading strike. Resolved lid latch assembly using customer supplied pre Id part. Ran spin and drain cycle test. Lid locked and unit spin out. Op test good.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Mentor, OH 44060
Dan H
Job Details:
01/30/2023
"Installed new relay board, op test no good, cant diagnose any further without pulling unit, will need second tech to help remove unit; schdld next appmnt for 2/3 FRI !"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near North Ridgeville, OH 44039
Angel
Job Details:
01/30/2023
Cc that unit is leaking and he pulled it out to verify and it was leaking from the heater. Looked inside tub and both bushings were rusted out completely unit had service pointer issue on it ordering part and not charging labor since its covered by service pointer# W11540964.; ordrng 1 W11537778 (Heater)
We serviced a
KENMORE REFRIGERATOR
Model 596.72003014
Near North Olmsted, OH 44070
Angel
Job Details:
01/30/2023
Cc that he has a sheet of ice on bottom of freezer and it keeps leaking on floor. Verified and drain tube is clogged up removed unit from spot took out drain tube and cleaned it out which was full of hair reinstalled and steamed out ice in freezer unit draining as should opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW01
Near Westlake, OH 44145
Angel
Job Details:
01/30/2023
"Cc that unit is not cooling correctly in the ff section area. Checked freezer and it was at 8* bit it was in defrost mode. So I took apart freezer to verify the evaporator and it was perfect fan is working as should as well. Did notice that the ff section damper was closed and temperature was at about 47* ran diagnostics and it opens and closes but not closing or opening when it should. Ordering control board, thermistor and damper assembly. ; ordrng 1 WPW10503278 (Control board) and 1 WPW10594330 (Damper) and 1 WPW10422363 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/30/2023
Cc stated it was drying poorly but after adding rinse aid its been better Ran diagnostics no errors Ran auto test no issue found
We serviced a
WHIRLPOOL WASHER
Model WTW5900SW0
Near North Olmsted, OH 44070
David R
Job Details:
01/30/2023
"Replaced hoses and clamps, tested. No leaks. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Elyria, OH 44035
Gabriel P
Job Details:
01/30/2023
Found a squeal took rotor out found little oil leaking and check stator and shifter and slider it looks good it may need a gearcase customer will not repair
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near South Euclid, OH 44121
Jason N
Job Details:
01/30/2023
"Cc unit not startingFound unit is sensing, but paused. Hit start button again, unit resumed sensing cycle. Canceled cycle and ran diagnostics. No codes stored. Ran auto test cycle. All functions passed. Had customer start a normal cycle with clothing. Found customer may be pushing start button too long and inadvertently putting unit into a pause. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5110LW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/30/2023
"Replace latch,opt test ok"
We serviced a
GE REFRIGERATOR
Model GTS22JCPDRWW
Near North Royalton, OH 44133
David R
Job Details:
01/30/2023
"Replaced thermostat, fan, blade. Tested, fan working and blowing cold air, good. Give 24 hrs to return to normal temps. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Aurora, OH 44202
Brian M
Job Details:
01/30/2023
Customer complaint tha5 at 208 time left unit shuts down and trips breaker Took unit apart found no issues with wiring Ran test cycle No issue present Advised to call whirlpool consumer line
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Willoughby, OH 44094
Joe O
Job Details:
01/30/2023
"Installed control. Ran auto test and calibration. Ran drain and spin. Unit still washing in drain and spin. Called whirlpool tech line spoke with Steve. Stated to ensure unit is on dedicated circuit. Unit is on dedicated circuit, has proper polarity. Ohmed out control. Checked capacitor. Capacitor checked good. Ohmed out harness between capacitor and motor. Checked good. Ran quick wash. Unit filling and washing. Unit keeps cycling between fill and wash and drain. He stated one of the product leads stated it sounds like the unit is fighting a suds issue. Found error code f0e9(off balance pause). Checked harness. He stated at this point its either friction on the motor and or harness. He stated to replace the motor and harness.; ordrng 1 W11643701 (Harness) and 1 W11026785 (motor-drve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon Lake, OH 44012
Manny
Job Details:
01/30/2023
"Replaced icemaker ran test, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Shaker Heights, OH 44122
Joe O
Job Details:
01/30/2023
Cc: shakingRan drain and spin. Basket very well balanced. No abnormal shaking. Found error codes f0e5(off balance) f0e2(over suds). Ran quick test cycle. Could not duplicate issue. Advised customer on loading. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA
Near Shaker Heights, OH 44122
Joe O
Job Details:
01/30/2023
Installed sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Madison, OH 44057
Dan H
Job Details:
01/30/2023
"Installed new bulb, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Broadview Heights, OH 44147
David R
Job Details:
01/30/2023
"Replaced main control, cap, motor. Harness test good, leaking from old cap. Ran diagnostics, no error codes. Ran diagnostics test mode. Good all components working. Ran calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
01/30/2023
Found relay on control stay close ordering control ; ordrng 1 W11443147 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near University Heights, OH 44118
Jason N
Job Details:
01/30/2023
Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. Found pressure is not holding. Found leak on freezer evaporator coils. Unit will need evaporator replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11546692 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Brecksville, OH 44141
David R
Job Details:
01/30/2023
"Cc unit low ice/takes a good while for ice to be made or non to fill up, slow water to dispenser. Took off water line to house, slow water coming into unit, shut off valve is open all the way. Slow water causing slow ice production and slow water to dispenser. Also causing slow Measured Fill. Customer to have plumber look at shut off valve and water pressure to unit. Unit itself is working correctly."
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Aurora, OH 44202
Brian M
Job Details:
01/30/2023
Cc unit not starting Found several issues Thermal fuse open Thermistor open And motor winding open ; ordrng 1 279827 (motor!dryer) and 1 SHIPPING (shipping and handling) and 1 WP8577274 (Thermistor) and 1 WP3392519 (THERMAL FUSE)
We serviced a
KENMORE REFRIGERATOR
Model 10659502990
Near Solon, OH 44139
Brian M
Job Details:
01/30/2023
Cc unit leaking Found drip pan frozen Cleaned tube and pan OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Cleveland, OH 44120
Jason N
Job Details:
01/30/2023
"Installed main control. Op test no good. UI panel board is also dead, will need replaced. Checked power to unit, found 241v from L to ground. This will be why touching connector from float to water line caused arc and consequently the board failures. Advised customer to contact an electrician to remedy power issue before we return to install UI board. Customer will call us to schedule once electrical work is complete. ; ordrng 1 W11460961 (Panel UI)"
We serviced a
JENN-AIR COOKTOP ELE
Model JED3430GB01
Near Westlake, OH 44145
Angel
Job Details:
01/30/2023
Cc that hot surface indicator stays on and left rear element does not turn on. But customer stated that if unit has to be taking apart to fix which it does he doesnt want that because out of the box it had issues already and he wants it replaced. So I explained to him he will have to call the store or warranty to see what they will do for him and if anything to call us back. If we have to return please make call a 2 tech job its a downdraft cooktop.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Moreland Hills, OH 44022
Brian M
Job Details:
01/30/2023
Cc unit wont stop running Found foot switch bent Fixed switch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Richmond Heights, OH 44143
Jason N
Job Details:
01/30/2023
Installed freezer LED module. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
01/30/2023
"Cc unit leaking Found icemaker seal leaking Found service pointer W10545061d Needs seal kit ; ordrng 1 W10619962 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS02
Near Highland Heights, OH 44143
Jason N
Job Details:
01/30/2023
"Installed console control. Programmed to correct model#. Ran functionality tests, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW04
Near Strongsville, OH 44149
David R
Job Details:
01/30/2023
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 57g of R600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
