We serviced a
ADMIRAL DRYER
Model AGD4675YQ2
Near Cleveland, OH 44111
Angel
Job Details: 02/09/2022
"Cc that unit was screeching. Unit had a roller ceased and pulley worn out. Will need rollers and pulley replaced. Customer already had all parts just need me to install them. Replaced belt, rollers, and pulley and also vacuumed all lint inside unit. Charged for labor and service call."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near East Cleveland, OH 44112
Manny
Job Details: 02/09/2022
"Cc we removed dishwasher and insulated the back of the wall, reinstalled dishwasher and is not starting. Found fill valve broken, and unit disconnected from the outlet, unit will need a fill valve. Customer wants to be added to cancellation list if parts arrive soon.; ordrng 1 W11434044 (Fill valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 02/09/2022
Replaced led modules. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44128
David R
Job Details: 02/09/2022
"Installed new valve and ignitor. New ignitor sparked up and shorted out control. Ordering control, ignitor, harness if needed. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor) and 1 W11126814 (Control)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
Replaced heater. Op test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Customer complaint that light bulb broke in socket, confirmed, removed bulb base, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Joe O
Job Details: 02/09/2022
"Cc: leaking. Found lower spray are starting to separate in the middle of arm. Ran test cycle. Found wave action coming from center near spray arm. Advised customer sump assembly could also have hair line crack which could cause a wave action and leak as well. Needs lower spray arm. Customer does not want to repair at this time ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.50 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Let cool 48 hours
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Parma, OH 44134
David R
Job Details: 02/09/2022
"F7E1. All connections plugged in. Will not let me go into diagnostics, blank screen. Ordering control and UI and lower harness ; ordrng 1 W11567712 (Main control) and 1 W11478524 (Ui) and 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG55US6HS00
Near Westlake, OH 44145
Angel
Job Details: 02/09/2022
Replaced grates and hinges and unit is still functioning the same. Explained to the customer there is nothing else there thats all the unit has for the function of the grates. Theres nothing else we can change to make the unit do what the customer explains it has to do. Unit working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Beachwood, OH 44122
Jason N
Job Details: 02/09/2022
"Cc unit stopped in mid cycle, lid is locked. Motor kept running and then burning smell. Ran diagnostics, found code f9e1 for long drain fault. Ran manual drain pump test, drain pump not running. Checked power to drain pump, 0v, checked drain pump resistance, reading 1.3ohms, drain pump is shorted. Unit needs drain pump and control board. Notice drain hose is kinked going into wall stand pipe, missing drain hose U hook. ; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control board) and 1 WPW10280024 (Drain hose U-retainer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Cleveland, OH 44103
Manny
Job Details: 02/09/2022
"Cc unit ice maker not working, checked water source and water coming in unit, ran harvest test from T to H on ice maker, ice maker started to harvest then it stop halfway, and wont continue, unit will need an ice maker, but customer will call us to repair.; ordrng 1 WPW10300022 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Eastlake, OH 44095
Corina B
Job Details: 02/09/2022
Replaced the vent. Started the dishwasher. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
Replaced the door and ui. Brought the core back for return. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/09/2022
Cc unit door falls open slowly Confirmed door falls down slowly. Found RH door hinge spring had popped out of hinge. Unable to compress spring back into place. Replaced RH door hinge using customer supplied pre Id part. Door op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/09/2022
"CC that there was smoke coming out the back. Confirmed. Found the terminal block and cord burnt. No strain relief around the power cord, just electrical tape. Replaced the cord with a strain relief, terminal block and the harness. Heated the oven. Opt test ok. ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Mentor, OH 44060
Dan H
Job Details: 02/09/2022
"Customer complaint that unit will not start after one load has been washed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, customer showed video of cycle indicator light not moving when dial is turned, unit needs new lid lock; ordrng 1 W10810403 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Bedford, OH 44146
Brian M
Job Details: 02/09/2022
"Cc unit not cooking found evap frosted over Found bimetal open again and evap fan grinding Needs defrosted and bimetal replaced and fan ; ordrng 1 W11551372 (Bi metal) and 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2022
"Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. When compressor is running vibrates and the lines touch the bottom on unit, adjusted lines. Op test ok"
We serviced a
KENMORE WASHER
Model 110.3165202
Near Parma, OH 44129
David R
Job Details: 02/09/2022
"Cc unit going off balance. Customer had too much load in unit when I arrived. Found unit not leveled and leaning, corrected leveling. Getting F0E5 error. Ran diagnostics, all components are working good. Also factory reset because unit in different language. Found coins between agitator, removed and got them. Ran a factory calibration, good. Ran a express cycle with load of towels and drain/spin. Good. Let customer know that unit cannot be overloaded and can also pause unit and rearrange load as well. Unit is good. Found customer gas dent on right side panel. Pushed in more, could be hitting side when spinning. Let customer know about dent and took pics. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that the unit does not turn on, confirmed. Checked the terminal block, good. The led light is not on at the control, Unplugged the ui and light started to flash. Have 120 volts from j8-3 to j9-2. Will need a ui. Office to reschedule appointment Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 W11367342 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 02/09/2022
"Customer complaint that unit is leaking, confirmed, wash motor is making a grinding noise when unit starts leaking, unit has a gear driven spray arm, unit needs new sump assembly and spray arm, customer does not want repair ; ordrng 1 W11087376 (Sump) and 1 W10837249 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model WVWC565W
Near Perry, OH 44081
Dan H
Job Details: 02/09/2022
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance ) error code, found hub worn out, unit needs new hub; ordrng 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Olmsted, OH 44070
Angel
Job Details: 02/09/2022
Cc of F6E1 ui loosing communication. Unit would not want to respond to touch needer unit will need console replaced as well customer stated to leave it like that and just install everything when i come back to install the console. Console out of stock office to reschedule.; ordrng 1 W11460908 (Console)
We serviced a
MAYTAG DRYER
Model MEDC400BW0
Near Solon, OH 44139
Brian M
Job Details: 02/09/2022
"Cc timer not working properly Found timer shorted Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/09/2022
Found drain hose clogged clean out opt test ok
We serviced a
KITCHENAID RANGE
Model KDRS505XSS04
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/09/2022
"Replace hinges,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/09/2022
"Cc unit detergent pods not dissolving, dishes not cleanRan diagnostics, found codes 7-1 for no heat, 10-1 for dispenser electrical problem and 6-4 for float switch open. Wash pump turned on during diagnostics, but very low water pressure from spray arms. Checked chopper blade assembly for restriction, found blade loose in bottom, screen is clogged and drive shaft rounded. Unit needs motor/pump assembly. ; ordrng 1 WPW10780877 (Motor/pump assembly)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2022
"Cc that the unit is not agitating and not spinning. Ran auto test, confirmed. Found hub stripped. Cust has the part. No error codes. Replaced hub, ran auto test and calibration . Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Elyria, OH 44035
David R
Job Details: 02/09/2022
"Same issue, water valve cracked. Customer has unit in a non insulated room. Will get down and temp and cause water valves to crack when in use. Replaced valve of t/s. Customer will need to keep a heater in there to heat room. Calling techline to document. Customer will need to keep room heated so valves wont freeze.; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Lorain, OH 44052
Angel
Job Details: 02/09/2022
Cc that unit is getting condensation and started getting a little dirty inside. Explained to customer that her door has a lot of opening around the door in front around the door and underneath door as well causing the moisture to go through all those openings when she was cooking her turkey which turkeys release a lot of water when cooking and building up a lot of moisture. But unit is working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Manny
Job Details: 02/09/2022
"Replaced shifter, opt test ok, customer stated that when tech replaced motor console was scratched on top and another scratched after I left, added pics for office to review. Added part number in case we need to order it. ; ordrng 1 W10877641 (Console panel)"
We serviced a
CROSLEY WASHER
Model CAW42114GW
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/09/2022
"When arrive unit was spinning cancel cycle then try running rinse and spin and also normal cycle show customer unit working as design,in both cycle ,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Jefferson, OH 44047
Joe O
Job Details: 02/09/2022
"Cc: ovens not heating, burners ignite really high then die downFound oven will not ignite, found burner flames low after igniting. Needs regulator; ordrng 1 WPW10546238 (valve-gas)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Joe O
Job Details: 02/09/2022
"Cc: not spinning or agitating, slow drainFound customer has no siphon break on drain. Found error codes f7e5(shifter fault). Found unit is not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Found motor grinding. Needs motorMotor out of stock. Office to reschedule Entitlement shows good date of purchase; ordrng 1 W10890624 (motor-drve), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Solon, OH 44139
Brian M
Job Details: 02/09/2022
"Cc of noise Noise coming from diffuser needs diffuser ; ordrng 1 WPW10594329 (control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE HOOD
Model KWCU265HSS0
Near Westlake, OH 44145
Angel
Job Details: 02/08/2022
Cc that unit is humming and wont start. Verified and motor is jammed it just humms turned off unit and tried to spin it by hand and tried again and started but jammed again. Will need motor replaced. Checked for motor and motor is discontinued called BJ to check on part and can not find anywhere else to get part. Can not fix unit. Charged service call.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 02/08/2022
"Cc that when they pass by the unit you can smell gas when not in use. At the moment no gas smell. Took unit off the wall and verify gas line and connection to the unit. No leak, verify lines going up to the burners and verify burners all of them with soapy water, no bubbles. Could not find a leak on unit. Tighten all connections, and Told cust to call gas company to verify where is coming from. At this point could not find the leak."
We serviced a
WHIRLPOOL WASHER
Model GHW9400PT0
Near Avon, OH 44011
Angel
Job Details: 02/08/2022
"Cc that when they turn washer after like 1minute they get a error of FH. Confirmed error comes up when trying to start a cycle. Made sure water was on and it was also took of hose and saw screen was a little dirty cleaned it but still had issue hot water works fine will need inlet water valve replaced. ; ordrng 1 WP8181694 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, OH 44057
Dan H
Job Details: 02/08/2022
"Installed new user interface, op test no good , all 3 user interfaces here do the same thing, it is likely in the control, took 3 controls to get one that worked, customer does not want to continue with repair at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Wellington, OH 44090
David R
Job Details: 02/08/2022
"Cc icemaker not working. Water to dispenser is good. Found ice build up in line above icemaker. Steamed out. Put icemaker through cycle, did not call for water. Reset power, replaced icemkaer from t/s. Tested again, did not call for water. Ordering dual valve and control. ; ordrng 1 W11043763 (Control) and 1 W11043013 (Dual valve), used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Grafton, OH 44044
David R
Job Details: 02/08/2022
Cc unit not cleaning no or spinning. Found actuator just clicking back and forth. Replaced from t/s. Cleared codes. Ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH2067DW2
Near Cleveland, OH 44109
Marie V
Job Details: 02/08/2022
"Cc that the unit stopped cooling. Confirmed, took temps 68*. Compressor not running. Compressor temp is 170*. Overheating. Verify amps over 10.amps. Unit will need new compressor and Filter drier. Cust will call back if they want to continue ; ordrng 1 5304478809 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Geneva, OH 44041
Joe O
Job Details: 02/08/2022
"Cc: Sd errorFound error codes f71(suds detected). Ran auto test. Found hub stripped. Needs hub; ordrng 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Joe O
Job Details: 02/08/2022
Cc: squeaking noise in rinseRan auto test and calibration. Could not duplicate issue. Found worn mark on the floor. Advised customer on loading. Raised feet on unit to lift it off the floor. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/08/2022
Brackets do not line up with the frame. Called BJ showed him how not lined up. Office to reschedule appointment ; ordrng 2 W10813139 (Bracket)s and 2 W10813140 (Bracket)s
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44102
Manny
Job Details: 02/08/2022
"Replaced console ui ran calibration cycle, no error codes opt test ok"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Westlake, OH 44145
Angel
Job Details: 02/08/2022
Cc that unit is not starting and would display loc. Went to take the POP from the customer and he had the tag from the washer and receipt but menards put it as a dryer instead of a washer explained to customer and he said he will go to menards to get the receipt fixed and send us a email of the POP or if not he will get billed to. Customer had the unit in control lock. Explained to him how to lock it and unlock it. Unit working as designed. Opt test ok.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/08/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near North Olmsted, OH 44070
Angel
Job Details: 02/08/2022
Cc that unit was making a beeping sound and flashing all lights. Ran diagnostics and found error code F8E4 overfill float switch open. Explained to customer what the issue was and the causes of it and she stated that she had over suds. Explained to her that the over suds had to be her issue. Today it was working fine because it dried out already where the float switch is at. Made sure to check for any other leaks and unit was fine. Gave customer some of our test detergent packages to try out instead of the one shes using. Unit working as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Cleveland, OH 44106
Manny
Job Details: 02/08/2022
"Cc unit not heating, found vent clogged, advise customer to clean vents. Opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF5A
Near Ashtabula, OH 44004
Joe O
Job Details: 02/08/2022
Cc: intermittently not startingStarted cycles. Unit continuously starting. Entered diagnostics. Found error code i10(no water). Unit is filling washing and draining. Unable to duplicate issue. Advised customer if unit continues to have issues to leave unit not working(do not cycle power). Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, OH 44076
Brian M
Job Details: 02/08/2022
Cc unit still frosted up. He defrosted unit Found unit properly working but would like to get a new harness and sensor in it ; ordrng 1 W11545823 (Harness) and 1 W10384183 (thermistor)
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Kent, OH 44240
Brian M
Job Details: 02/08/2022
"Cc no water Found service pointer HL02-19Replace diverter ; ordrng 1 WH43X10059 (diverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVQ00
Near Mantua, OH 44255
Brian M
Job Details: 02/08/2022
Cc no cool Found compressor not running Replaced ptc using truck stock Compressor started frost pattern showing Advised to watch ; used 1 8201786 (STARTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Garfield Heights, OH 44125
Marie V
Job Details: 02/08/2022
Cc that the unit is leaking from freezer to fresh food. Confirmed. Found drain tube clogged. Cleared all out. Removed drain tube and clean it. Op test ok
We serviced a
GE RANGE
Model ZDP484NGP3SS
Near Cleveland, OH 44108
Manny
Job Details: 02/08/2022
"Found door no making contact with the switch no allowing unit to activate heat, cleared debris from bottom of the door opt test ok; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near North Royalton, OH 44133
David R
Job Details: 02/08/2022
"Cc questions about noises. Went over troubleshooting. Noises with compressor coking on, defrost when ice dripping on evap, icemaker calling for water. Checked all fans and compressor. All good. Normal noises. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, OH 44202
Corina B
Job Details: 02/08/2022
CC that the unit is shaking. Confirmed. Found the basket leaning forward. Leveled the unit. The retainer is missing. Will need a retainer. Cust can install ; ordrng 1 WPW10280024 (Retainer)
We serviced a
WHIRLPOOL RANGE
Model WFE371LVQ0
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2022
Installed control Ran test bake to 300 OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/08/2022
"Found error F6E2 and F6E3 both errors lost communication from each other need console and control customer will call whirlpool for coverage ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Marie V
Job Details: 02/08/2022
"Cc that the unit was leaving the clothes wet. Ran diag , no error codes. Ran auto test, heard belt squeaking. Replaced from T/S. Ran calibration. Added towels and pants. Got them wet and started a drain and spin. Showed cust how to load unit. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/08/2022
Found freezer light dim gave estimate customer will not fix ; ordrng 1 W10695459 (Led)
We serviced a
GE OTR MICROWAVE
Model Ceb1599sj1ss
Near Aurora, OH 44202
Corina B
Job Details: 02/08/2022
"CC that the unit is not heating. Confirmed. Found the magnetron rattling. Will need a magnetron, diode and capacitor ; ordrng 1 WB27X27078 (Capacitor) and 1 WB26X28935 (Diode) and 1 WB26X23320 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 23822100
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2022
"Cc unit not spinning out properly Found unit able to spin but not at max speed ; ordrng 1 WP8529935 (motor-drve) and 1 285753A (coupling,motor) and 1 WP661649 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Solon, OH 44139
Corina B
Job Details: 02/08/2022
Replaced the gasket. Advised cust take half of the food out of the refrigerator. Took picture Opt test ok
We serviced a
MAYTAG MICROWAVE
Model MMV5156AAS
Near Lakewood, OH 44107
Angel
Job Details: 02/08/2022
"Cc that unit was loud on start up. Explained to her that the magnetron is the issue and its starting to go and explained to her that i would replace the capacitor as well. Gave customer estimate that she will not fix just use until it dies. Opt test ok.; ordrng 1 WP53001044 (Magnetron) and 1 WP59001168 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Solon, OH 44139
Brian M
Job Details: 02/08/2022
"Cc unit not starting Found error f2e1 but could not duplicate a non start issue Ran auto test and calibration Advised on holding button for 3 seconds Gave quote for ui if issue returns ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KERS303BWH1
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/08/2022
Replaced the bake element. Heated oven to 350*. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/08/2022
Customer showed pop took pic Cc no ice Found icemaker getting power but not rotating Needs icemaker ; ordrng 1 W11397192 (Icemaker)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model n/a
Near South Euclid, OH 44121
Corina B
Job Details: 02/08/2022
Model/serial tag wiped clean. Advised cust to call the extended warranty company back.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QS5
Near Madison, OH 44057
Joe O
Job Details: 02/08/2022
"Cc: not cooling properlyFound temps in ff section and freezer at 44 degrees. Found partial frost pattern on evaporator. Found unit only pulling .6 amps. Needs compressor, evaporator, and drierCustomer does not want to repair at this time ; ordrng 1 240550942 (compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Joe O
Job Details: 02/08/2022
"Installed rail slides, and ice maker. Cycled ice maker. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Cleveland, OH 44105
Marie V
Job Details: 02/08/2022
"Cc that the unit is making loud noises, confirmed. Found that rollers and pulley needed to be replaced. Replaced dryer kit from T/S. Oiled rollers and pulley. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/08/2022
Found no issue with unit is working as designed
We serviced a
GE RANGE
Model JS630DF4WW
Near Perry, OH 44081
Joe O
Job Details: 02/08/2022
"Cc: burners not working, not bakingFound unit is not receiving proper power. Had customer cycle breaker. Unit still not receiving proper power. Need electrician"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/08/2022
"Cc unit not filling. Removed kick plate and found valve connector not pushed all the way in the valve, secured connector unit started filling, ran diagnostics cycle unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near North Royalton, OH 44133
David R
Job Details: 02/08/2022
"Cc unit not cooling. Temp reads 46* in FF and 10* FZ. Temp slowly rising. Evap in FZ slight frost pattern but not complete. Sealed system job. Customer paid SVC only, do not order parts.*** place as 3 job count ; ordrng 3 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seven Hills, OH 44131
David R
Job Details: 02/08/2022
Replaced heater. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44109
Marie V
Job Details: 02/08/2022
Cc that the freezer gasket (door) is not sealing all the way. Confirmed. Used steamer. Steamed out gasket. Started sealing all the way. Told cust to allow gasket to cool down for at least an hour so it can cool down in that shaper. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma, OH 44129
Gabriel P
Job Details: 02/08/2022
Confirm leaking in the middle underneath I level unit and it stop leaking told customer to wait for cycle to end if it leaks i order some parts for unit if it doesnt leak told him to reach us so we can cancel order ; ordrng 1 W10860142 (Inner) and 1 WPW10491331 (Arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Independence, OH 44131
David R
Job Details: 02/08/2022
Replaced top right FZ LED. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model wed87hedw1
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/08/2022
"Replaced heater ran normal cycle unit is heating, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Mentor, OH 44060
Joe O
Job Details: 02/08/2022
Cc: clanking noiseFound error code f8e1(long fill). Ran auto test. No abnormal noises found. Found drain hose is ran across the back of unit and wall. Advised when in spin the hose can hit the wall and back of unit. Also advised when shifting from agitate to spin the unit may make some noise. Ran manual spin and agitate. Found drain slightly hitting unit. Unit very well balanced. Unit functioning as designed. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
JENN-AIR WALL OVEN
Model JMW2430WS02
Near Rocky River, OH 44116
Angel
Job Details: 02/08/2022
Cc that units inner glass shattered. Confirmed inner oven glass is shattered will need to be replaced. Ordering part.; ordrng 1 WPW10176100 (Inner glass)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Shaker Heights, OH 44122
Brian M
Job Details: 02/08/2022
Cc of noise Found vibration coming from underneath Lifted front noise stopped adjusted feet advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Manny
Job Details: 02/08/2022
"Replaced both valve, ran harvest test ice maker filling opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44128
Manny
Job Details: 02/08/2022
"Console never arrived, replaced heater unit still needs the ui, reordering ui; used 1 W11460962 (Panel ui) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Maple Heights, OH 44137
David R
Job Details: 02/08/2022
"Cc unit not finishing cycle. Error codes F8E1, F2E1, F0E9, F0E5, F0E7. Found cold water turned off and hot/cold reversed. Corrected. Found drain hose not at correct height, sitting on floor, corrected and put at correct height and in wash tub. Customer floor in basement leaning so customer will need to get a piece of wood to put under right side to balance evenly. Wash washer in diagnostics, good. All components working."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Westlake, OH 44145
Manny
Job Details: 02/08/2022
"Cc unit not cooling properly, unit is sitting in the garage next to the door and ambient temp is equal to unit temp advise customer to move the unit to a warm are or the garage needs to be heated for the unit to work since its so cold compressor will never start."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/08/2022
Confirm evaporator frozen with ice steaming all ice to check for harness and control found bad harness ordering ; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44122
Brian M
Job Details: 02/08/2022
"Cc unit not washing Found sump getting power but not running Needs sump assembly ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44102
Marie V
Job Details: 02/08/2022
"Replaced control board, ran auto test, pass. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
David R
Job Details: 02/08/2022
"Replaced UI. Went through diagnostics and ice maker still not cycling even when pressing test button and in diagnostics will not cycle or call for water. Calling techline, found icemaker harness to cabinet, black wire broken from connection. Video chat and took pics. Non repairable. Whirlpool will be in touch with customer. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44108
Corina B
Job Details: 02/08/2022
Replaced the harness. Steamed out the evap. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Avon Lake, OH 44012
Angel
Job Details: 02/08/2022
"Cc that unit has power but will not start. Confirmed took down unit and checked capacitor, magnetron, and transformer and tested good. Tested unit with out the panel on and worked once i put the bottom screws on bottom cover it started doing the issue again took off screws and worked again found that the bottom cover was hitting the bottom of cavity making it short out pulled out a little and tested unit and started working again. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Joe O
Job Details: 02/08/2022
Installed suspension rods. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Brian M
Job Details: 02/08/2022
Cc f2e1 error Verified errorReplaced ui Ran test bake in both ovens OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Corina B
Job Details: 02/08/2022
"CC that the unit would not work, confirmed. Checked power to control to pump and motor, 7 volts. Will need a new control, office to reschedule.; ordrng 1 W11305308 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB2
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/08/2022
"Cc that the unit started making a banging or knocking noise and smoke came out of it. Confirmed. Took panel off and a control burned out the wires including UI. Unit will need new control, harness and Ui. Harnes is not longer available.; ordrng 1 W10496101 (Harness, not available) and 1 W10595568 (Control) and 1 W10811161 (Ui), used 1 SHIPPING (shipping and handling) from stock"