We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Seven Hills, OH 44131
David R
Job Details: 01/23/2023
"Replaced DSI board. Ran bake at 350* 12-15 mins for preheat bake at 350*. Waited, heated, reach temp and cycled. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGD5430MW0
Near Seven Hills, OH 44131
David R
Job Details: 01/23/2023
"Cc unit will pop GCFI outlet. When arrived, customer left the outlet popped. Reset outlet. Started unit and outlet popped again. Let sit 5 mins. Reset outlet. Started unit. Unit is working and heating. Checked all wires in unit and back. Not touching cabinet and not out of place. Tried turning off and starting unit about 10 times. Only popped the outlet one time. Calling techline.. Unit is in specs and nothing is shorting or grounding out. Went over SP W11525530 GFCI/AFCI Breaker Tripping Nuisance, unit checks list and all components and measures check good. Techline said for customer to contact electrician to further access GCFI outlet or breaker. Unit is working in proper specs. Op Test Ok."
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS02
Near Highland Heights, OH 44143
Jason N
Job Details: 01/23/2023
"Cc unit controls not responding and lights turn on by themselvesCustomer stated they will need to power cycle unit if unit is nonresponsive or if lights are on. Service pointer for known issues W11251040B. Checked UI software version, version is 13.00.00 which is out of date. Unit will need console replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11232121s (Console control)"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Shaker Heights, OH 44120
Joe O
Job Details: 01/23/2023
Cc: noiseFound rollers worn. Needs dryer repair kit. Replaced dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID COOKTOP GAS
Model KGCC506RBL07
Near Shaker Heights, OH 44122
Joe O
Job Details: 01/23/2023
Cc: gap under cooktopFound no issues with re install. Showed customer original pic to show unit had gap. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Parma, OH 44129
David R
Job Details: 01/23/2023
"Wrong model number, corrected. Wrong control. Reorder right control part number and also replace water valves at same time. Would replace pressure hose if needed. ; ordrng 1 W11543996 (Control) and 1 W11165546 (Valves) and 1 WP353244 (Hose)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Seven Hills, OH 44131
Corina B
Job Details: 01/23/2023
"CC that the quick wash cycle the wash is only 3 minutes. Ran diag no codes. For the cam squealing. Started a quick wash washes for 4 minutes. Started a normal cycle, washing for 12 minutes. Advised cust to use a different cycle other the.quick to get agitating longer. Working as designed. Replaced the cam and belt for the squealing. Ran a drain and spin. Opt test ok"
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH32519FS0
Near Fairview Park, OH 44126
Manny
Job Details: 01/23/2023
"Cc unit smoking, she pointed to where the light bulb is, took cover and light cover completely full of grease on top, and lots of grease on the cover, noticed that the unit is vented outside but the vent in the cabinet is no making contact with microwave and therefore unit is venting into the cabinet and on the inside of the unit itself, advise contacting a contractor and have them fix the vent, clean light cover and reinstalled, ran test, no smoke and unit is heating, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lorain, OH 44053
Gabriel P
Job Details: 01/23/2023
Found pulley grinding with shield do to and overloading unit also found and overload error code ; used 1 W10721967 (PULLEY) from stock
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBC207KBT02
Near Willoughby, OH 44094
Jason N
Job Details: 01/23/2023
"Cc unit needs oven doors cleanedPulled both upper and lower oven doors, cleaned glass inner and outer panes. Customer satisfied with appearance. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Garfield Heights, OH 44128
Joe O
Job Details: 01/23/2023
"Cc: water has debris in it(cloudy water)Found water from unit is cloudy. Tested water at tap. Tap water clear. Customer stated water filter was replaced less then 6 months ago. Advised customer there is nothing in the unit that will cause cloudy water. Found after sitting water clears. Advised customer they can try replacing filter, but not required. Op test ok"
We serviced a
GE REFRIGERATOR
Model DFE28JMKFES
Near Avon Lake, OH 44012
Angel
Job Details: 01/23/2023
Replaced thermistor and main board made sure everything started functioning correctly opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Brooklyn, OH 44144
Corina B
Job Details: 01/23/2023
"CC that the unit is not making ice, Water just pours out when its on. Confirmed. Fz 4-8 ff 37-32 ran diag test 56 timed out. Cubes are small when running step 57. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Dispensed water filling properly. Ice maker filled. On step 56. Ice box fan is pulsating. Will need a new valve, ice maker, control and fan. Office is to reschedule appointment ; ordrng 1 W11482383 (Valve) and 1 W10846539 (Ice box fan) and 1 W10843055 (Control) and 1 W11579560 (Ice maker)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bedford, OH 44146
Brian M
Job Details: 01/23/2023
Cc unit not drying well and lint not collecting Found screen needing to be cleaned and vent was pinched at the rear Fixed venting and cleaned screen Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
David R
Job Details: 01/23/2023
Door was still in box in garage. Opened up. Big scratch on front and icemaker on/off switch damaged. Took pics. Let customer know. Ordering new door. ; ordrng 1 W11566705 (Door)
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS20
Near Moreland Hills, OH 44022
Joe O
Job Details: 01/23/2023
Installed door glass. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Conneaut, OH 44030
Dan H
Job Details: 01/23/2023
"Customer complaint that unit is not powering on, confirmed, unit is not receiving 130vac, advised customer that they need an electrician to correct power supply"
We serviced a
GE DISHWASHER
Model GDT535PSJ6SS
Near Lorain, OH 44053
Gabriel P
Job Details: 01/23/2023
Replace ui and arm but also found a software error on control ordering ; ordrng 1 WD21X25739 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Avon Lake, OH 44012
Angel
Job Details: 01/23/2023
Cc that unit will not turn on and outlet has power. Tested unit and nothing checked power at control and nothing so I used my tester and outlet was showing nothing my tester would not light up so we used and extension cord to test unit on another outlet and it worked outlet will need to be replaced unit working as should opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Brooklyn, OH 44144
Corina B
Job Details: 01/23/2023
Replaced the seal. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model JJW9630DDS
Near Bedford Heights, OH 44146
Brian M
Job Details: 01/23/2023
Installed control installed unit Ran test bake upper and lower OP Test Ok
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Rocky River, OH 44116
Manny
Job Details: 01/23/2023
"Cc unit making a loud noise and vibrating a lot, verified and unit vibrating a lot, took apart wheel is good, rollers and pulley are good, drum is not bent or damaged, put drum and bulkhead on and ran test no noise or vibrating, installed blower housing, and noise returns, took apart but cannot see whats causing the noise, while talking to the customer, noticed the dryer feet in a bag on a shelf, Checked unit and No feet installed the feet and noise and vibration are gone, unit working as designed. Opt test ok"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/23/2023
"Cc: not dispensing fabric softenerFound 2 valves go into 1 to get to fabric softener. One valve not opening. Needs water valveValve out of stock. Office to reschedule ; ordrng 1 WH23X29553 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near Mentor, OH 44060
Jason N
Job Details: 01/23/2023
"Could not install compressor. Plug was missing from process stem, oil leaked out from compressor all over inside of box. Will need to reorder compressor. ; schdld next appmnt for 1/31 TUE !"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near Ashtabula, OH 44004
Dan H
Job Details: 01/23/2023
"Installed new air damper, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Angel
Job Details: 01/23/2023
Replaced valves tested unit and its functioning as should now opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Berea, OH 44017
David R
Job Details: 01/23/2023
"Cc using her thermometer, oven test 15-20 degrees off. Looked over and both elements are good. Tested voltage to unit, good, 240v AC. Tested temp sensor at room temp 1087 ohms. Good. Ran unit at 350* used my temp probe and the customers thermometer. Let preheat 350* gave an additional 10 mins. Tested temp, with her thermometer read 350* and my temp probes read 352* (took pics). Unit is good. If customer wants to adjusted and calibrate temp, check owners manual. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fairview Park, OH 44126
Manny
Job Details: 01/23/2023
"Cc Unit leaking from the back, verified and can see water on the back panel but can determine where water is coming from, tilted unit back and noticed water in the panel, and looks like is coming down from the valve area, noticed cold water hose leaking, replaced water hose with hose provided by customer she stated that she bought it when she purchased the unit but installers didnt want to install the unit with the hoses she purchased, replaced hose, no leaks opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Cleveland, OH 44102
Corina B
Job Details: 01/23/2023
"CC that there is a grinding noise. Confirmed. Found the drain pump rattling. Removed the drain pump found a piece of plastic inside the drain pump. Removed plastic. Start a normal cycle, no noise. Opt test ok"
We serviced a
KENMORE WASHER
Model 11022532511
Near Madison, OH 44057
Dan H
Job Details: 01/23/2023
"Customer complaint that unit is not starting, confirmed, found control unresponsive, found suspension worn out, unit needs new control and suspension , customer does not want repair ; ordrng 1 W10780045 (Suspension) and 1 W11116516 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor, OH 44060
Jason N
Job Details: 01/23/2023
"Cc unit not responding, was intermittent, not not responding at allConfirmed unit controls are not responding, customer stated they tried to power cycle but will not respond. Customer also stated unit was making a loud noise before it stopped working. Advised I cannot diagnose further issues without a working control, so quoted price for control board replacement may increase. Customer declined repair, estimate only. ; used 1 WPW10503278 (Control board) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/23/2023
Replaced adjuster kit made sure rack slides as should opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/23/2023
Installed control Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Cleveland, OH 44135
Manny
Job Details: 01/23/2023
"Cc unit not dispense water, verified and no water, pulled the unit out and found the inlet valve. Close turned on and valve started leaking at the fitting and there is not enough water pressure, making it to the filter for the refrigerator to dispense water properly advised customer to have somebody take a look at the water valve and other house pressure and if they still have issues after that has been taken care of to give us another call and well take another look. Opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS0
Near Amherst, OH 44001
Gabriel P
Job Details: 01/23/2023
"The unit not functioning need control but Customer will not repair ; ordrng 1 W11552018 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Amherst, OH 44001
Gabriel P
Job Details: 01/23/2023
Customer complaint dryer squeaking replace dryer kit opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Euclid, OH 44132
Corina B
Job Details: 01/23/2023
CC that the unit will not finish a cycle. Unit was flashing when it was plugged in. Was washing 2 rugs when this happened. Ran diag no codes. Started a rinse and spin with clothes. Clothes came out damp. Opt test ok
We serviced a
JENN-AIR RANGE
Model JES9750CAS02
Near Newbury Township, OH 44065
Joe O
Job Details: 01/23/2023
"Cc: oven not heating properly, down draft not pulling air, left burner not functioning properlyFound down draft is not seated correctly, and vent to downdraft is not connected. Clamp is missing. Oven averaging right around 350 degrees. Clamp not available for down draft. Grittle is functioning as designed. Op test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW0
Near Cleveland, OH 44113
Manny
Job Details: 01/20/2023
"Cc unit not operational, verified and no LEDs on, took apart and checked power to control, 117vac indicator led on control not lit, unit needs main control.; ordrng 1 W11481725 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Jefferson, OH 44047
Dan H
Job Details: 01/20/2023
"Customer complaint that oven is not working, confirmed, reset control, started bake for 350 degrees, bake burner lit, oven heated, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Avon Lake, OH 44012
Angel
Job Details: 01/20/2023
Replaced ui on the side of door set temperature opt test ok.
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Gabriel P
Job Details: 01/20/2023
"Replace fuse with a washer underneath to see if it makes a difference,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2023
"Replace heater and icemaker,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lorain, OH 44053
Gabriel P
Job Details: 01/20/2023
"Found gearcase seize it would not come out but with grinding a portion of it was able to get it out time of repair took me longer about 1 hour and 50 minutes but replace gearcase,actuator,pulley,belt,capacitor,drain pump,and latch then ran calibration and auto test pass,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Amherst, OH 44001
David R
Job Details: 01/20/2023
"Cc unit leaking. Found heater created a hole in tub, water leaking from there, took pics. Ordering tub, heater, thermostat. office to reschedule ; ordrng 1 W10909756 (Tub) and 1 WP661566 (Thermostat) and 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Columbia Station, OH 44028
David R
Job Details: 01/20/2023
"Cc unit shaking, customer said Stewarts Appliance replaced whole drum and shock absorbers within the past couple weeks. Unit on pedestal. Ran diagnostics test, no error codes. Ran test, all components working. Put load of towels in, 5-7 bath towels, filled water into towels. Then ran a drain and spin cycle on the fastest spin option. Ran all the way through, normal shaking/vibration from unit. All components test good, nothing out of ordinary. All functions good. Unit working as designed. Advised of no overloading, making sure to use correct cycle for clothes. Advised to purchase and use anti vibration pads as well if needed, unit is good. Op Test Ok. Op Test Ok. Calling techline to document. Went over findings, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Burton, OH 44021
Brian M
Job Details: 01/20/2023
Installed control and heater OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Ravenna, OH 44266
Brian M
Job Details: 01/20/2023
Installed control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Beachwood, OH 44122
Corina B
Job Details: 01/20/2023
"Cust showed pop, sent pic. CC that the unit is not heating. Confirmed. Found the heater open. Replaced the heater. Unit is cycling properly. Opt test ok"
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Elyria, OH 44035
Angel
Job Details: 01/20/2023
Cc that unit was not starting. Verified and unit is starting she just has to be firm with these buttons for it to be able to start showed her how to do it and now she got the hang of how to do it unit working as designed opt test ok.
We serviced a
MAYTAG DBL WALL OVEN
Model MEW9630FZ04
Near Mentor, OH 44060
Dan H
Job Details: 01/20/2023
"Customer complaint that control panel is out, confirmed, thermal fuse is good, unit needs new user interface , customer does not want repair at this time; ordrng 1 W10914529 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model mvwc415ew2
Near North Olmsted, OH 44070
Manny
Job Details: 01/20/2023
"Cc unit making a grinding sound like bad bearings, verified and ran test cycle and heard a noise coming from the bottom like the cam is grinding, pulled unit out and found a ceramic ball under the unit causing the noise when unit is operating, reran test no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near North Olmsted, OH 44070
Manny
Job Details: 01/20/2023
"Cc unit making noise, verified and Found screw in felt seal removed, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 01/20/2023
Cc unit not baking properly Ran bake test Unit is heating to proper temps Advised
We serviced a
SAMSUNG DRYER
Model DV42H5400EW/A3
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/20/2023
"CC that the drum is not spinning. Confirmed. Found the idler pulley broken and the back support roller. Will need a new idler pulley and the support rollers. Called office spoke to MP since schedule was booked, already offered that day to cust. ; ordrng 2 DC97-16782A (Rollers)s, used 1 DC93-00634A (IDLER PULLEY), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/20/2023
"CC that the lights and the ice maker are not working. Confirmed. Found the door switch Replaced to the freezer side. Tightened the ff door handle. Replaced the switch from surplus t/s. Cycled the ice maker, no water. Removed the line from the John guest fitting, water is coming out. The line inside of the door is frozen. Will need a new door. Office to reschedule appointment ; ordrng 1 LW11026429 (Door), used 1 W11396033 (Switch) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Garfield Heights, OH 44125
Manny
Job Details: 01/20/2023
"Cc unit still taking 2 to 3 cycles to dry, ran normal cycle and checked outside vent, cleared, took back cover off and tested components, passed, ran cycle and took temps inside drum and around 280 after running for a few mins, unit is working as designed cant duplicate issue at this time, all operation and components within specs, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Shaker Heights, OH 44120
Corina B
Job Details: 01/20/2023
"CC that the bake does not work. good. Found pans in the bottom drawer. Moved the pans. Started a bake, lights on the first attempt. Had cover for the igniter off, good spark and flame. Assembled cover back on. Heated oven to 350*cycled several times, lights on the first spark. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44105
Corina B
Job Details: 01/20/2023
"Cust showed pop, sent pic. CC that the unit is not turning on. Confirmed. Checked outlet, hot/neutral reversed on one outlet. The other outlet is good. Found a break in the cord. Will need a new cord. ; ordrng 1 W11565110 (Harness)"
We serviced a
GE WASHER
Model GFW850SSN0WW
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/20/2023
Cc unit still leaking Found water collected in weight under machine Suspect plastic tub is cracked Recommend tub replacement ; ordrng 1 WH21X30360 (Front tub) and 1 WH41X30363 (Rear tub)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/20/2023
Cc unit not washing Found sump just humming Needs-sump assembly ; ordrng 1 W11084657 (pump&motor) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44120
Brian M
Job Details: 01/20/2023
"Cc unit not heating Found power cord damaged and terminal block damaged Replaced using truck stock OP Test Ok ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
GE DISHWASHER
Model ZDT800SPF1SS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/20/2023
"Cc unit not washing properly or drying Found sump pump not running Advised on pump replacement ; ordrng 1 WD35X20599 (variable speed pump) and 1 WD35X10382 (dishwasher sump clam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/20/2023
At arrival unit is functioning and making ice Verified power at control At this time unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bedford, OH 44146
Corina B
Job Details: 01/20/2023
"CC that the unit is louder then before. There is a whirling noise and a humming noise, did not make it before the repair and when first bought. Confirmed humming noise is the compressor the whirling noise is the r600 running threw the lines. Fz 5 ff 37. Called t/l Adrianchecked the drier raised it to a 45*, no change. Checked the evaporator unplugged the fan, no change. Will need to replace the compressor possibly the evaporator if noise is still there. Will need to clear the system with nitrogen and charge to see if there is a change. Before replacing the evaporator. Office to reschedule appointment ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 3 W11506619 (Lokring)s and 1 W11578570 (Lokring) and 1 W11504450 (Coupler) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF775SAYM1
Near North Ridgeville, OH 44039
Angel
Job Details: 01/20/2023
Cc that unit will not wash just fills and drains. Confirmed tested unit and it will not wash so I made sure main board was sending voltage and it was also ohmed out the pump harness and it was open so since the pump is new i checked the plug that connects to the pump and it was not inserted all the way looks like it came loose with the vibration made sure it was inserted completely tested unit and started washing as should opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near North Royalton, OH 44133
Angel
Job Details: 01/20/2023
Replaced seals and steamed them out as well opt test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Cleveland Heights, OH 44118
David R
Job Details: 01/20/2023
"Intermittently stopping a couple seconds into heating up, makes clicking noises and wont finish. Only did it once when I was testing out. Maybe faulty switches, no burn marks. Replaced interlocks from t/s. Tested. Good. Customer to monitor. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Columbia Station, OH 44028
David R
Job Details: 01/20/2023
"Replaced main control, housing and lamp. All functions good. Heating correctly. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44128
Manny
Job Details: 01/20/2023
"Replaced cam and belt ran cycle customer stated thats the humming noise Ive heard, noice is the normal motor noise, opt test ok unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Moreland Hills, OH 44022
Manny
Job Details: 01/20/2023
"Replaced ice maker and Led module, and fasten handles, ran step 57 icemaker homes, ran step 45 ice maker fills, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Eastlake, OH 44095
Dan H
Job Details: 01/20/2023
"Customer complaint that unit is not draining, confirmed, found drain hose with check valve installed backwards, corrected, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Eastlake, OH 44095
Dan H
Job Details: 01/20/2023
"Customer complaint of noise , confirmed, noise is coming from ice box fan, unit needs new fan motor and blade; ordrng 1 W11529245 (Fan motor) and 1 WPW10123444K (Blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Euclid, OH 44132
Dan H
Job Details: 01/20/2023
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Wickliffe, OH 44092
Dan H
Job Details: 01/20/2023
"Customer complaint that freezer section door is not closing properly, confirmed, adjusted freezer section door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/20/2023
Found fridge working again is the weirdest thing ever call whirlpool they dont want me to replace anything right now they want customer to monitor for this weekend if it stop working it could be bad control or compressor also new compressor came in damage may have to order another one if unit stop working again
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Olmsted Falls, OH 44138
David R
Job Details: 01/20/2023
"Replaced cam, actuator and belt. Ran diagnostics test. Good. Ran a Quick Wash. let go through cycle. Good. All components good, no noises, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Manny
Job Details: 01/20/2023
Replaced icemaker opt test ok advise customer to allow at least 24 hours for enough ice in bin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Dan H
Job Details: 01/20/2023
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 26 degrees, found air damper broken, installed new air damper"
We serviced a
WHIRLPOOL BUILTIN OVEN
Model n/a
Near Bay Village, OH 44140
Angel
Job Details: 01/20/2023
Cc that oven will not turn on. Took unit halfway out to get to the inner console and ohmed out the thermal fuse and it was open unit will need thermal fuse replaced. Ga e customer estimate and stated they will find the part themselves specially because its out of stock and her husband will install it ; ordrng 1 WPW10545255 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near South Euclid, OH 44121
Dan H
Job Details: 01/20/2023
"Customer complaint that unit is loud and freezer section door does not shut properly, adjusted freezer section door, noise is normal, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
David R
Job Details: 01/20/2023
"Replaced both main control and UI. Ran test 51, Ran test 52. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44108
Manny
Job Details: 01/20/2023
"Cc unit not cooling in ff, verified and temps in ff 56 and in fz 4 ran test and damper operational, noticed just a small amount of air making it to the Ff, noticed unit is Missing air tower in FZ therefore no letting air in the Ff, unit needs air tower. ; ordrng 1 W11227949 (air-tower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Olmsted Falls, OH 44138
David R
Job Details: 01/20/2023
Replaced FZ light. All light are now working correctly. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model LEB6000PQ0
Near Avon Lake, OH 44012
Angel
Job Details: 01/20/2023
Cc that unit is not heating. Ran unit and no heat. So checked power and it was good also removed lint screen and noticed it was completely clogged up with old detergent and lint. Took off back panel and found that the heating element was open most likely because of poor airflow. Explained to customer that they have to clean the lint screen completely or order a new one because if not same issue will happen again. After replacing heating element tested unit opt test ok.; ordrng 1 279838 (Heating element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Cleveland, OH 44113
Manny
Job Details: 01/20/2023
Replaced valve opt test ok
We serviced a
KITCHENAID RANGE
Model KERS202BWH0
Near Lyndhurst, OH 44124
Dan H
Job Details: 01/20/2023
"Installed new door trim, op test good"
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Avon Lake, OH 44012
Angel
Job Details: 01/20/2023
Cc that unit is not heating. Started unit up and it didnt heat so I checked power to unit and it was good so I took apart the unit and found one of the wires to the heating element shorted tested the heating element and it was good so I cut burnt part of wire and crimped a new terminal reinstalled everything tested unit and started heating as should opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44129
Gabriel P
Job Details: 01/19/2023
Unit working as design it was and off balance load
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Corina B
Job Details: 01/19/2023
"CC that the unit lights are out, not dispensing water or ice. Confirmed. On the ui the door is open. Doors are closed. Removed the ui in the pantry drawer and the door light goes out and the lights are on except one with the 3 led. Customer supplied the 3 led lights. Unplugged unit and the water is dispensing. Will need a new door, ui and harness. Cust is calling whirlpool to see if they will cover parts. ; ordrng 1 WPW10677119 (Ui) and 1 W10815674 (Door) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Cleveland, OH 44105
David R
Job Details: 01/19/2023
"Cc unit not heating. Found open heater element, 16 years old. Recommended replaced thermal kit as well. Ordering heater and thermal kit ; ordrng 1 WP8544771 (Heater) and 1 279973 (Thermal cutoff kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Cleveland, OH 44128
David R
Job Details: 01/19/2023
"Called and spoke to techline, let know what was recently replaced, let know silicone was applied. Techline went over looking for gaps on dispenser or if customer is using a lot of crushed ice, will need to clean out bin and make sure no ice is sticking dispenser door shut. Called customer let know we are going to be ordering out a new door, replacing all components of door at once. Ordering door.** set up with 2 techs to put left door on; ordrng 1 LW11026355 (Stainless left door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Sheffield, OH 44054
Angel
Job Details: 01/19/2023
Cc that unit was not cooling everything is functioning but the compressor is so hot you cant even touch it the temperature inside freezer was at 45* and ff section at 50* checked amperage on compressor and its pulling 1.46amps so I called BJ and asked to make sure the condenser fan is good and it was so he stated unit will need compressor replaced. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Cleveland, OH 44106
Manny
Job Details: 01/19/2023
"Cc unit Leaking a lot of water, removed cover and set unit to fill noticed immediately that water was coming out of the dispenser, removed dispenser and the hose that connects to tub is broken, unit needs dispenser hose; ordrng 1 W11316604 (hose)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Garfield Heights, OH 44128
Jason N
Job Details: 01/19/2023
"Cc cosmetic damage to front panelPanels that customer has received all have some some sort of cosmetic wear/marks. Customer unhappy that they keep receiving imperfect panels. Customer wants to try using the touch up paint on original panel instead, but they have not received the touch up paint yet, still in transit at this time. Customer will call to reschedule when they receive the paint. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/19/2023
Cc unit not powering onChecked power at main control. Voltage checked good at 116v. Found main control thermal fuse open. Replaced using misc. truck stock fuse kit. Ran wash test then cancel drain. All functions passed. Op test good. ; used 1 W10402110 (Fuse) from stock
We serviced a
GE WASHER
Model n/a
Near Euclid, OH 44123
Corina B
Job Details: 01/19/2023
"CC that the unit overfilled with water, does not spin the clothes out and not draining. Confirmed. Ran a rinse and spin. Will agitate does not engage to spin. Will need a new motor, shaft and tube assembly. Cust does not want to repair ; ordrng 1 WH38X10019 (Shaft) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44135
David R
Job Details: 01/19/2023
"Cc unit wont run through cycle. Replaced actuator and latch. Found no fill long fill error, also found drain hose going directly into drain on floor. Cleared codes, ran diagnostics cycle, ran calibration. Good. All components working. By owners manual/install, the drain hose has to be at least the height of unit itself 4.5 feet tall. Never installed right when delivered. Corrected, good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Bay Village, OH 44140
Angel
Job Details: 01/19/2023
Cc that unit will not heat in auto dry but in timed dry it will. Verified and it will not heat so I set timer to auto dry and checked ohms from A to C on the timer and it was at 12ohms and it has to be at 0ohms unit will need timer replaced ordering part.; ordrng 1 W10894766 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/19/2023
"Replace dispenser,opt test ok"