We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Parma, OH 44134
David R
Job Details: 05/05/2021
"Cc both front burners not lighting. Same issue as previous. Not lighting all the time. Cleaned and still working intermittently. Ordering burner heads ; ordrng 2 WPW10515455 (Burner head)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
David R
Job Details: 05/05/2021
"Cc unit not agitating. Found shifter was not put on correctly from factory. Corrected, tested, good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is shutting down before clothes are dry, ran diagnostics found f3e2(moisture sensor open or shorted, found moisture sensor open , unit needs new MOV harness; ordrng 1 WPW10298258 (Harness)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/05/2021
"Customer complaints timer not advancing check vent out side is clog advise customer to clean also check voltage to timer confirm not advancing but is getting proper voltage need timer customer will think about it ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS02
Near Avon, OH 44011
Gabriel P
Job Details: 05/05/2021
Damper has been replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44134
Marie V
Job Details: 05/05/2021
"Cc that the unit is leaving white residue on clothes and one time the clothes were still wet by the end of the cycle. Cust change to HE detergent, I ran diag no error codes. Filled unit on manual test and started an agitation to see if any white particles will come out, none, just a little bit of detergent. Advice cust to run clean washer cycle once a month and to use 1-2 tablespoons of detergent per load. Couldnt find any problems with unit. Working as designed. Op test ok. Also explain cust on when having an off balance load what they unit will do if no one is there to rearrange clothes"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Middleburg Heights, OH 44130
David R
Job Details: 05/05/2021
Replaced UI. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/05/2021
"Cc unit not starting cycle.Ran diagnostics, found codes f7e6 for motor fault, f7e7 for motor unable to reach target rpm, and f1e1 for main control fault. Power cycled unit. Ran auto test, all functions passed. Started normal load. Unit filled with water but would not advance to wash, just sitting idle. Unit needs main control. Control shows out of stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11417466 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/05/2021
"Cc unit not startingChecked power in to unit, found missing neutral from outlet. Checked breaker. Good power in at 245 L1 to L2, 123v L to N. Ran dryer op test, still not turning on. Found neutral missing again to unit. Advised customer to contact electrician to have breaker or outlet inspected. Found another outlet in basement to plug unit into, unit is working in this outlet."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Brian M
Job Details: 05/05/2021
"Cc no bake Found several errors of f6e0 Miscommunication found UI to be cutting in and out while in diagnostics Needs UI and control,; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI) and 1 WPW10324262 (igntr-oven)"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW3
Near Elyria, OH 44035
Marie V
Job Details: 05/05/2021
"Took POP. Cc that the unit has an error code of F9E0, confirmed when arrive error code was showing in display. Check incoming power at terminal block. L1 to N 120, L2 to N 121 and from L1 to L2 241V. Check all wires and connections on unit they were all good. And the screws on terminal block are tight. Unit will need main control.; ordrng 1 W11122533 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Parma, OH 44134
Dan H
Job Details: 05/05/2021
"Installed new sump assembly, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/05/2021
"Cc unit making a knocking noiseConfirmed knocking noise when unit tumbling. Pulled front panel, found metal bead stuck in front felt seal. Removed and retested, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
David R
Job Details: 05/05/2021
"Customer had questions about different sounds with unit. Checked unit over. Normal sounds from when unit is switching between agitate and spin. Tested diagnostics, good. Unit is good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/05/2021
"Bent the hinge in place,opt test ok"
We serviced a
JENN-AIR RANGE
Model JDRP636HL00
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/05/2021
"Cc unit oven door not sealing on right side.Customer stated right side of door not sealing, can feel heat escaping. Ran bake test to 350 degrees, small amount of heat can be felt on right side of door, right side may be sticking out about an 1/8 compared to left side. Replaced door hinges using customer supplied pre Id part. No difference on door. Called wp techline, Dave, replace hinges, receivers and inner door. Parts not showing in stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11334152 (Inner door) and 1 W11318331 (Receiver) and 1 W11317948 (Receiver)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Amherst, OH 44001
Marie V
Job Details: 05/05/2021
"Cc that the unit is leaking. Ran diag and found error code f5e4 door not open error, F8E1 long fill. Unit has old dispenser will need new dispenser you can track water marks from it. Also ran a step 12 on diag to test unit, everything checked out good. Unit will need valve and dispenser ; ordrng 1 W11465533 (Dispenser) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
KENMORE RANGE
Model 790.9611240D
Near Elyria, OH 44035
Gabriel P
Job Details: 05/05/2021
"Found left front switch defective causing light to stay on ; ordrng 1 316436001 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is not agitating, found shifter disconnected from cam, no damage to shifter or cam, reconnected, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Jason N
Job Details: 05/05/2021
"Installed oven ignitor. Ran bake test to 350 degrees, op test no good. Ignitor not receiving power. Found gas valve open. Unit needs gas valve.; ordrng 1 WP98014893 (Gas valve)"
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW0
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
"Cc: not spinning, noise, not finishing a cycleFound error code e38(air trap clogged). Ran test cycles. Ran spin cycle. No abnormal noises. Following test 5 per tech sheet, water level is not 4.5 inches or above. Needs pressure switch. Per tech sheet if pressure switch does not fix issue replace control. Advised customer unit may also need a control. Customer stated to replace both control and pressure sensor. ; ordrng 1 134762010 (switch,pressure) and 1 809019912 (control asmy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Rocky River, OH 44116
David R
Job Details: 05/05/2021
Replaced part. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Highland Heights, OH 44143
Brian M
Job Details: 05/05/2021
Replaced icemaker and switch OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Wickliffe, OH 44092
Dan H
Job Details: 05/05/2021
"Customer complaint that oven is not working, found bake valve solenoid open, installed new gas valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, OH 44092
Dan H
Job Details: 05/05/2021
"Customer complaint that door spring makes noise when opened, found grommet on hinge damaged causing it to slide out from under hinge after a few opens, unit needs new hinge; ordrng 1 WP8066057 (Hinge)"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Jason N
Job Details: 05/05/2021
Installed latch assembly. Ran bake test to 350 degrees. Unit heating. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint of banging/rattling noises in the first 10-15 seconds at start up, air damper is loud when opening and closing, unit needs new air damper; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44108
Jason N
Job Details: 05/05/2021
"Cc unit just beeping, control does not respondCustomer stated she cannot start a cycle, when she closes the door it just beeps. Found customer was not closing the door before the countdown. She thought she was supposed to wait until it counted down before she closed the door. Started normal wash cycle, showed customer how to operate unit. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
Installed control and ui. Ran quick test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW01
Near Cleveland, OH 44110
Jason N
Job Details: 05/05/2021
"Cc unit not making ice.Customer stated he changed the filter recently due to water dispense being slow. It did not help. Confirmed very slow water dispense. Checked filter install, checked good. Checked water pressure into unit, good water pressure. Unit needs filter housing. Customer will think about repair and contact office if moving forward. ; ordrng 1 W10862456 (Filter housing)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/05/2021
Installed control Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Rocky River, OH 44116
David R
Job Details: 05/05/2021
"Cc had questions about fan running after oven use. Ran through diagnostics, good. Let customer know, normal for cooling fan to come on and cool down unit until proper temp is met for it to turn off. Went over different functions with unit. Test good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
Customer showed pop. Adjusted igniter. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is not agitating properly, ran diagnostics no error codes, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model AGR4230BAW3
Near Amherst, OH 44001
Marie V
Job Details: 05/05/2021
"Took POP. Cc that the unit caught fire. Took pics. Spark module, switches, all igniter on top are burn. Called Whirlpool tech line, will call cust to ask what they want to do. If get a new one or the money that they paid for unit. ; ordrng 1 WPW10548355 (Harness) and 4 WPW10548355 (Igniter)s and 1 WP6610341 (Module) and 3 WPW10141709 (Valve burner)s and 1 W11173616 (Cord) and 2 W10859921 (Tubing)s and 2 W11213836 (Venturi)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near South Amherst, OH 44001
Gabriel P
Job Details: 05/04/2021
Cc that they have long dry times. Verified and found that receptacle on wall has poor connection every time you wiggle the cord on wall outlet it will start working. Will need electrician to verify issue with receptacle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Geneva, OH 44041
Joe O
Job Details: 05/04/2021
"Installed control, ui, and water valve. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600HBS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/04/2021
Installed leds and transformer OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GB00
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/04/2021
"Cc unit keeps sparking. Customer stated the unit will continue to spark when trying to turn one of the burners on. Ran ignition test on all burners, good spark and ignition each time, could not duplicate a continued spark issue at this time. Advised customer to ensure to turn burner knob slightly past ignition print for burner to light properly."
We serviced a
JENN-AIR RANGE
Model CCE3401B
Near Austinburg, OH 44010
Joe O
Job Details: 05/04/2021
"Installed cooktop, and foam tape. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Joe O
Job Details: 05/04/2021
Installed thermal cut off. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/04/2021
Installed control and programmed it OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Amherst, OH 44001
David R
Job Details: 05/04/2021
"Cc unit not agitating correctly. Tested, no error codes. Found unit stuck in spin when trying to agitate. Replaced shifter from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/04/2021
"Cc that the unit sounds like a jet when spinning. When spin the basket by hand you can hear gearcase , ran diag found error code of F2e1 UI stuck button. Ran auto test and it got loud on spin. Delete error code and tested UI pass. Unit will need new gearcase. No oil on rotor or stator. Cust will call whirlpool to see if they help with repair. ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Highland Heights, OH 44143
Dan H
Job Details: 05/04/2021
"Customer complaint of frost in freezer section, door gaskets are sealing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
Replaced the control. Ran a calibration. Started a normal load. Brought the core back for return. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC25INWH01
Near Solon, OH 44139
Brian M
Job Details: 05/04/2021
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/04/2021
Motor for ice dispensing was replaced and issue still persists. Verified voltage in control and only had 37acv and on motor 0acv called whirlpool tech line and spoke with Austin and we did some voltage test and asked us to replace switch on freezer which we bypassed and confirmed it was not functioning. Ordering switch.; ordrng 1 W11457217 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW
Near Cleveland, OH 44106
Dan H
Job Details: 05/04/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Garfield Heights, OH 44128
Jason N
Job Details: 05/04/2021
"Cc unit display not workingConfirmed UI display is frozen, will not respond. Replaced UI console using customer supplied pre Id part. Ran operational tests, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Solon, OH 44139
Jason N
Job Details: 05/04/2021
"Cc unit freezer not cooling properly, top ice maker not workingFreezer temperature reading 20 degrees, ff section at 39. Ran diagnostics test 3, found freezer fan not working. Checked voltage into fan motor, good at 12.1vdc. Unit needs freezer evap fan motor. Replaced using misc. truck stock part. Good airflow in freezer, all functions test good. Op test good. ; used 1 W11224591 (Motor evap) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 05/04/2021
"Cc: continuously runningFound relay on control stuck closed. Needs control; ordrng 1 DC92-01626B (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44120
Dan H
Job Details: 05/04/2021
"Customer complaint that water filter jammed, found water filter partially installed, installed correctly, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/04/2021
"Cc customer has a replacement board for dispenser, needs installed. Customer had installed part himself, but it is not working. Ran functionality tests, dispense functions test good, fan tests are not working. Unit will not run with new board installed. Verified correct part number on sheet. Advised customer he may have a defective board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2407LS0B
Near Solon, OH 44139
Jason N
Job Details: 05/04/2021
"Cc unit not working Found unit will not start a cycle, start button not working. Also found heavy and light options not working when pressed. Unit needs switch board for console. Customer not repairing, estimate only. ; ordrng 1 154774401 (Switch assembly - console)"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
"CC that the fan is rattling. Found the lower fan rattling. Advised cust to replace both fans at the same time. ; ordrng 1 WPW10016550 (Lower blower fan) and 1 WP4455334 (Upper blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 05/04/2021
Cc unit not working. Found terminal block and dryer cord burnt. Not installed correctly or tight. Replaced terminal block. Customer bought power cord from store. Replaced. Tested. Good. Op test ok; used 1 279320 (BLOCK-TERM) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Strongsville, OH 44149
David R
Job Details: 05/04/2021
"Cc unit noise when spinning. Confirmed loud noise coming from gearcase. Nothing leaking underneath. Washplate is hard to remove. Will need gearcase, slider, washplate. Ordering ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10775188 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MLE2000AYW
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
"CC that the rugs came out wet. Checked the drain pump, clear. Started a fill and agitate then a spin, good. Advised customer the rugs were off balanced the Mach and would not be able to spin at full speed. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2021
Installed switch and drawer Ran auto test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
Replaced the drain pan. Steamed out ff section. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44053
Gabriel P
Job Details: 05/04/2021
Cc that washer is vibrating. Verified and found the washer not leveled correctly so we leveled unit and did a drain/spin and unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 05/04/2021
Diffuser and thermistor have been replaced. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/04/2021
"Cc that IM frozen. Verified and found ice chute is not holding 2 tablespoons of water. Also called BJ and we ran diagnostics to cycle the ice maker and found that the water was leaking behind the ice maker because of ice fill tube being frozen cleaned out and they will need water valve and ice chute door. Ordering parts.; ordrng 1 WR17X13241 (Chute) and 1 WR57X24979 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/04/2021
Motor was replaced.opt test ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Aurora, OH 44202
Dan H
Job Details: 05/04/2021
"Customer complaint of uneven baking in oven and grinding noise in microwave and inside microwave is warm to the touch, heated glass of water in microwave, no grinding noises heard, microwave door is popping open, per service pointer unit needs new door assembly , oven is unit is operating as designed , part is out of stock so not scheduling return appointment ; ordrng 1 W10687342 (Door), used 1 W10775493 (Door) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/04/2021
Dispenser was replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/04/2021
Cc of issue when spinning with bulky Ran diagnostics found no errors Ran manual high speed spin no issueRan test load with heavy blanket Advised on loading to stack up on the walls and leave middle open
We serviced a
GE WASHER
Model GTW485ASJWS
Near Kent, OH 44240
Brian M
Job Details: 05/04/2021
"Cc of noise Found noise to be internal possible from gearcase Could not remove basket from tub its stuck base is stuck to shaft Will need gearcase, outer tub,basket and auger base Needs outer tub but its not serviceable ; ordrng 1 WH43X31240 (Auger) and 1 WH02X24374 (scr 1/4-20 2a sinulo) and 1 WH43X31239 (Base) and 1 WH38X27407 (platform trans asm k) and 1 WH45X26175 (basket asm) and 1 Outer tub not replaceable"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford, OH 44146
Jason N
Job Details: 05/04/2021
"Cc unit not powering on.Checked power in to unit, good at 244L1 to L2, and 123 L to N. Checked voltage to UI from connector p8, reading 0v. Unit needs main control. Customer not repairing, estimate only. ; ordrng 1 WPW10691552 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Streetsboro, OH 44241
Brian M
Job Details: 05/04/2021
"Cc of no lights Found unit to be dark tried swapping bulb in freezer no good Tried bulb in all slots no good Needs led power board ; ordrng 1 W10830288 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Westlake, OH 44145
Corina B
Job Details: 05/04/2021
CC that the water is cloudy. Confirmed that there a specs in the water. Removed the filter. Water came out clear. Will need a new filter. Optest ok.
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Solon, OH 44139
Dan H
Job Details: 05/04/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and agitated , unit drained and filled back up, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/04/2021
Infinite switch was replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near North Royalton, OH 44133
David R
Job Details: 05/04/2021
"Replaced parts. Ran test 12, good. All components working. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Westlake, OH 44145
Corina B
Job Details: 05/04/2021
"CC that it did not finish a load. Found the belt off of the cam and motor. Called t/l in a meeting till 4. Talked to BJ will need a gearcase and belt. Called t/l to replace the belt and gearcase; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Corina B
Job Details: 05/04/2021
Replaced the ui and latch. Brought core back for return. Does not have to original box. Started a normal cycle. Selected every cycle correct time. Optest ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, OH 44147
David R
Job Details: 05/04/2021
"Cc unit is not drying properly, or taking a longer time to dry, also customer said they arent getting a lot of lint on trap. Took vent off unit. Running on high temp, temp is cycling and heating properly. Called techline, Joel, documented. Dryer is heating and cycling, unit in apartment, vent goes to roof, would advise vent clean out. Unit is good. Advised of not overloading as well."
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS03
Near Cleveland, OH 44109
David R
Job Details: 05/04/2021
"Cc oven control panel not displaying, missing numbers. Called Brain. Part is discontinued. Let customer know know. Customer paid SVC.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
David R
Job Details: 05/04/2021
"Cc unit wasnt cooling, but they found that someone had left something caught in door, door open causing things to thaw out. Unit has been freezing things but just wanted it all checked out. Tested. Fans running and items are freezing/froze. Talk to customer about making sure vents are good for airflow. Unit is good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44134
David R
Job Details: 05/04/2021
Parts not needed. Found blower wheel not seated on motor causing poor airflow. Corrected. Tested. Good. Op test ok
We serviced a
MAYTAG DRYER
Model LDG8824AAM
Near Westlake, OH 44145
Marie V
Job Details: 05/04/2021
Cc that the unit sounds like something got loose. Confirmed. Found a screw loose on the drum and it was hitting the top of the dryer. Corrected issue. Tested unit. Op test ok advice cust to replace foil vent with flexible metal or rigid metal because is a fire hazard.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, OH 44116
Marie V
Job Details: 05/04/2021
Cc that the unit is not working properly. Unit is set to a regular cycle and deep water wash. Ran diag no error codes. Ran auto test on unit. Both valves are getting 117V . Drain pump is getting 118V. Unit agitates and spins. Unit is working as designed. Calibrated unit. Pass
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Lakewood, OH 44107
Marie V
Job Details: 05/04/2021
Cc that the unit is squeaking. Took unit apart and lint on blower wheel and pulley stiff. Will need new pulley and blower wheel cleared all out. Replaced pulley and cleaned blower wheel. Tested unit. Op test ok; used 1 279640 (PULLEY-IDR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2021
"Cc: grinding noiseFound cam and agitator loose. Removed cam and agitator, inspected for damage, no damage. Tightened cam and agitator. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Marie V
Job Details: 05/04/2021
"Cc that the unit wasnt filling with hot water and now it is and the water lever works sometimes. Ran diag no error codes. Leveled unit as much as I could, also tested water valves, they worked good, explain cust that in normal unit will only put a little more water if they have a heavy load recommended cycle for that would be bulky sheets. Calibrated unit. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 05/04/2021
Cc that the bottom handle is loose and husband said that the ice cream wasnt frozen last time. Took temp freezer is at 4* and 37 on fresh food section. Theres evidence of door been left open condensation on the freezer top part. Explain cust op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rootstown, OH 44272
Brian M
Job Details: 05/04/2021
Cc unit leaking Found leak coming from salt tank that is sitting next to washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Cleveland, OH 44109
Corina B
Job Details: 05/04/2021
Replaced the right door. Optest ok.
We serviced a
MAYTAG WASHER
Model MVW623HW0
Near Lakewood, OH 44107
Jason N
Job Details: 05/04/2021
"Installed drive belt. Ran auto test. No abnormal sounds heard, op test good."
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Geneva, OH 44041
Joe O
Job Details: 05/04/2021
"Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/04/2021
"Cc unit door not sealing Customer showed popCustomer states the right hand door doesnt seem like its sealing. Checked door gasket, magnet is matching up with cabinet, door is pulling in when closed. Door is sealing up properly. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model LSR7233DQ0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 05/04/2021
"Installed new lid switch, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austinburg, OH 44010
Joe O
Job Details: 05/04/2021
"Cc: not washingFound sump receiving proper power. Not running. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTDP490GD0WS
Near North Olmsted, OH 44070
Marie V
Job Details: 05/04/2021
"Cc that the unit does not start and seems like the drum is not spinning. Confirmed. Found drive belt broken and slide that drum drives on are worn. Cust will fix. ; ordrng 1 WE12M29 (Belt) and 2 WE1M1067 (Slide)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 05/04/2021
"Installed new ice maker , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Independence, OH 44131
David R
Job Details: 05/04/2021
"C unit is continuously draining. Found unit stuck in flood mode. As soon as plugging in unit, drain kicked on. Held cancel button, cancelled drain out. No error codes. Ran diagnostics, good. Op test ok"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/04/2021
"Cc that the unit will not reach 350 on both ovens it only goes up to 250*. Check incoming power unit has 241V. Check orange wire and yellow and white from control board for heating element. it showed open start oven and the bottom never got hot. I also check ohms on bottom element. It had 24ohms. Unit needs element for top oven. Started preheating bottom oven to 350*. Pass. ; ordrng 1 WB44T10110 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
David R
Job Details: 05/04/2021
"Replaced parts. Tested. Drain did not come on, found broken cover and wires out of connection. Spliced and put new connections on. Tested. Ran diagnostics, good, ran calibration, good. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44135
Marie V
Job Details: 05/04/2021
Cust never received igniter. Use from T/S. Replaced all parts and preheated unit to 350*. Op test ok; used 1 12400035 (IGNITER) from stock