Near Rocky River, OH 44116
Corey L.
Job Details: 01/10/2020
REFRIGERATOR MAYTAG MFI2569YEM0 "Customer complaint of a vibrating noise randomly and ice bin seems to be filling way too much, confirmed ice box jammed full, could here switch on arm activating, ice maker controls ice amount based on arm level, would need new ice maker, right before le
Near Rocky River, OH 44116
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint fridge is not operating at all, confirmed pop, unit is room temp and has been plugged in, no loads are on, lights are blinking led1-led4-led3-led2 and back continuously, turned cooling on, unit just sat hen repeated blinking light patt
Near Lyndhurst, OH 44124
Jeff M
Job Details: 01/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Installed new part unit op tested good
Near Beachwood, OH 44122
Dan H
Job Details: 01/10/2020
RANGE WHIRLPOOL JJW2727DS00 "Customer complaint of f2e1(stuck key) error code, confirmed, unit needs new user interface, part is covered by extended warranty, DO NOT ORDER PART UNTIL 1/20/2020; ordrng 1 W11236899 (console)"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 01/10/2020
COOK TOP KITCHENAID KGCS105GSS09 "Customer complaint that right rear burner is not lighting, confirmed, igniter is not arcing, unit needs new oriface; ordrng 1 WP8287052 (holder-orf)"
Near Warrensville Heights, OH 44128
Dan H
Job Details: 01/10/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that hot water is not entering unit, both valves open and close, hot and cold water fill hoses are reversed, corrected hoses, op test good"
Near MAYFIELD VILLAGE, OH 44143
Jeff M
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Water valve is cross threaded from the water hose hook up a needs a water valve ; ordrng 1 WPW10327249 (water intake valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/10/2020
RANGE WHIRLPOOL WEG745H0FS0 Cc that the oven won’t turn on to bake. Checked voltage on spark igniter 5.3 v. Not getting 120 v will need spark board. Will also order igniter as well. ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)
Near Westlake, OH 44145
Gabriel P
Job Details: 01/10/2020
WASHER FRIGIDAIRE FAFW3801LW3 "Found pump clear but over heating it pumps water when it wants to giving estimate for new pump customer will fix ; ordrng 1 137221600 (pump 111.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Seven Hills, OH 44131
Dan H
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that fresh food section will not go below 47 degrees unless it’s empty, fresh food section temperature at 33 degrees, freezer section temperature at 2 degrees, fresh food section set at 33 degrees, compressor is running , fans are ru
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found bail arm not attached to icemaker properly causing issue. Reattached bail arm correctly and put bail arm up to stop production. Customer to monitor
Near Solon, OH 44139
Brian M
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit not spinning out clothes properly Ran diagnostics found no error codes Ran auto test unit finished with no issuesRan calibration Ran quick wash with items inside OP TEST OK
Near North Ridgeville, OH 44039
David R
Job Details: 01/10/2020
OTR MICROWAVE WHIRLPOOL WML75011HW0 "Cc was running oven and set the timer on the microwave for 32 mins, 7 mins later smelled burning and glass turntable tray was bubbling up, fan was running on microwave. Glass tray broken and cabinet of microwave inside unit is charred on bottom, (took pi
Near Broadview Heights, OH 44147
Dan H
Job Details: 01/10/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning properly, ran diagnostics found f0e2(over suds condition ) error code, suspension is good, unit spins, put wet load in and ran drain and spin cycle, unit spun clothes are barley damp, advised customer that a
Near Cleveland, OH 44111
Jeff M
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 tried replacing the light module did not work I took a picture the Molex is buried inside the ceiling there’s so much spray in foam that it’s all inside the Molex connector and cannot suppress the clip unit is non-repairable
Near Brecksville, OH 44141
David R
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD5620HW0 "Replaced console and control. New comptroller will not allow UI display to come on. Switched back to old control, worked perfectly. Customer called whirlpool, they are overnighting a new control
Near Cleveland, OH 44109
Jeff M
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 The units water filter wasn’t inserted all the way. Op tested good
Near Parma, OH 44130
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Customer complaint ice maker not making ice and it was making a weird sound for a while but has stopped, jumped im, im failed, unit needs new im asm; ordrng 1 D7824706Q (ice maker)"
Near Madison Township, OH 44057
Arthur V
Job Details: 01/10/2020
DRYER WHIRLPOOL WED4815EW1 Found object between drum and cabinet. Removed. Op test good
Near Brecksville, OH 44141
David R
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc of dispenser turning on by itself and letting water out. Customer has switch he purchased. Ordering control.; ordrng 1 W11330971 (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8000DW2 Cc of not water entering Found hot and cold water not entering Replaced valve Ran test cycle OP TEST OK
Near Brecksville, OH 44141
Dan H
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8500DC0 "Installed new user interface, op test good"
Near Kent, OH 44240
Brian M
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRB329DMBW Cc of unit not making ice Found icemaker in the off position Turned on icemaker and ran test harvest Unit rotated and filled OP TEST OK
Near North Royalton, OH 44133
Corey L.
Job Details: 01/10/2020
COMPACTOR WHIRLPOOL GX900QPPS6 "Customer customer compactor not working making loud noise, confirmed, pressed “on” ram drove down and back up but kept pulsating at the top the drive motor did not shut off until off was selected, Spoke with tl, ; ordrng 1 9871829 (switch draw tilt blk)
Near Cleveland, OH 44105
Jeff M
Job Details: 01/10/2020
DRYER AMANA NED4655EW1 Venting was very poor I recommend for them to replace it unit operates fine heats up
Near Brook Park, OH 44142
Corina B
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cust showed pop, sent pic. CC that the unit is not dispensing the ice and can not get the ice bin out. When trying to remove the ice bin broke the ice bin. Steamed out the ice bin. Found the water valve is sweep. Cust has a saddle valve advised to replac
Near Geneva, OH 44041
Arthur V
Job Details: 01/10/2020
WASHER ROPER RTW4516FW2 Found lid lock not locking . Replaced with truck stock part. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock
Near Bedford Heights, OH 44146
Dan H
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWC565FW2 "Customer complaint that unit is not spinning properly, unit is has not been leveled, leveled unit, unit spins, unit is operating as designed"
Near Solon, OH 44139
Dan H
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed liner repair kit, op test good"
Near Cleveland, OH 44114
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Customer complaint no ice, confirmed, found ice maker in the off position, turned to on and explained switch, temp was 14 in ice box, enter diagnostics, thermistors and fan pass, water fill passed, advised customer to monitor for ice, customer needs it t
Near Perry Township, OH 44081
Jason N
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit does not start.Ran diagnostics, no codes stored. Ran auto test, unit would not tumble or spin. Unit powers down when trying to move to spin cycle. Checked connections at j6. Tested continuity to motor on all pins. All pins reading 28-29 ohm. Rang
Near Lorain, OH 44053
David R
Job Details: 01/10/2020
DRYER MAYTAG MED6630HW1 "Found wires on control not plugged in, corrected. Started unit on time dry, heat came on, cycled on and off. Op test ok."
Near Berea, OH 44017
David R
Job Details: 01/10/2020
DRYER AMANA ALE565SAW "Cc no heat. Found bad fuse and belt and pulley worn all the way down. No charge for door switch, broke off when moving things around. Will need, fuse, switch, pulley and belt*** do not order parts, customer paid SVC; ordrng 1 W10169313 (door switch) and
Near Lakewood, OH 44107
Corey L.
Job Details: 01/10/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer is pinching clothes and fabric sheets, showed pics and sheets that had been caught, items are being caught under lint screen cover and lip of front panel, unit leaning slightly forward and on a cement pedestal in basement much sm
Near North Ridgeville, OH 44039
David R
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Cc no lights in Fridge, not cooling, compressor isn’t on. FF temp is 45, Fz temp is 40. Compressor hasn’t come on or anything at all customer said. Unplugged unit. Checked outlet, correct voltage. Plugged back in, heard compressor kick on, lights working
Near Elyria, OH 44035
David R
Job Details: 01/10/2020
REFRIGERATOR AMANA ART318FFDW06 "No cool. Temp reading 50 in both compartments. Took off evap cover, no frost pattern. Looked at back to make sure all fans running, good. Compressor is running and warm. Talk to Brian. Sent picture of drier, lock ring. Ordering compressor, evap and dye f
Near North Madison, OH 44057
Jason N
Job Details: 01/10/2020
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 "Cc unit not coolingFound ff compartment at 56 degrees. Freezer temp at 3. Noticed light coming through ff doors. Ran door close test, door latches working correctly. Ff lights staying powered on when doors are closed. Stuck relay on control board. Unit n
Near Lakewood, OH 44107
Corey L.
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer showed pop, Customer complaint dishes are not getting cleaned thoroughly there is film on dishes put on upper rack, ran diagnostics no errors, water filled without running sink first and temp was 90, advised water must be 120 in order for deterg
Near Cleveland, OH 44111
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT771RWYW01 "Customer complaint water leaking into deli drawer in fridge and ice in back of frz, confirmed, found evap drain clogged quoted to clear, ok, cleared evap drain clog and ice from evap tray, op test good"
Near Avon, OH 44011
Gabriel P
Job Details: 01/10/2020
WASHER MAYTAG MVWB800VB0 "When spin basket bearing sound loud it will need bearing and shaft also stator has oil on it will need stator also customer will not fix ; ordrng 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 01/10/2020
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking, started normal wash cycle, found unit leaking passed bellow and door glass, advised customer to wipe bellow and door glass between cycles, unit is operating as designed"
Near Edgewood, OH 44004
Arthur V
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWC416FW0 Found agitater barrel broken off of washplate with both parts damaged. Customer does not want repaired
Near Westlake, OH 44145
Gabriel P
Job Details: 01/10/2020
RANGE KITCHENAID KGSS907SSS01 Replaced igniter and wiring harness. Pre heated oven to 350 F. Unit is cycling of and on. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/10/2020
REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Replace ice maker it cycle and fill show customer opt test ok
Near Avon, OH 44011
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW6620HW0 Replaced the tub and basket. Ran a rinse and spin. Optest ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8500DW5 CC that there is a smell as soon as you start the machine. Started a cycle could not duplicate the smell. Advised cust to do a clean washer with afresh or white vinegar every 1 month a 1 1/2 months. Optest ok.
Near Parma, OH 44134
David R
Job Details: 01/10/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced parts, tested at 350. Cycled, op test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 01/10/2020
DISHWASHER KITCHENAID KUDS30IXBL4 Replaced the ui. Ran a calibration. Optest ok.
Near Westlake, OH 44145
Corina B
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD8500DW Replaced the control and thermistor. Brought core back for return. Optest ok.
Near Brook Park, OH 44142
Corina B
Job Details: 01/10/2020
WASHER GE GTWN4450M1WS CC that there is a loud noise I. The spin cycle. Found the bearings are worn. Will need a new gearcase.
Near Strongsville, OH 44136
Corina B
Job Details: 01/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced the tub, hinges and inner door. Optest ok"
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Replaced im, op test good"
Near Parkman Township, OH 44231
Brian M
Job Details: 01/10/2020
REFRIGERATOR GE DFE29JSDASS Installed fan and installed software OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Painesville Township, OH 44077
Joe O
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 Installed bi metal. advised customer to allow 24 hrs for temps to adjust. Op test ok
Near Cleveland, OH 44105
Corey L.
Job Details: 01/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not finishing cycles started cycle came back to switch to dryer and it was blinking sensing, ran diagnostics no faults, started normal wash cycle, unit filled and advanced to wash, unit had been paused, unit is operating as desi
Near Strongsville, OH 44149
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4800XQ4 CC that there is a noise when agitating. Found the cam is worn. Will need a new cam. Replaced the cam from t/s. Ran a calibration. Started a normal cycle. Optest ok; used 1 W10721967 (PULLEY 3670) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2020
WASHER MAYTAG MVWB880BW0 I got the rotor off pulled the tub out. Remove the shaft I remove the lower bearing I could not remove the upper bearing after 30 minutes of beating on the bearing i noticing the collar that the upper bearing is Pressed in to is damage from beating it wi
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 01/09/2020
REFRIGERATOR KENMORE 106.5176251 "The auger motor is not receiving power estimate only; ordrng 1 WPW10743957 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Arthur V
Job Details: 01/09/2020
REFRIGERATOR KENMORE 25360509411 "Found unit leaking from drain in fresh food compartment. No blockages anywhere causing issue (all clear). Called techline talked to Eric. Unit needs ferrule extension. ; ordrng 1 A04520001 (ferrule), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ I plug the unit in the compressor kicked on sounded normal. I walked around the store for about 15-20 minutes came back the unit is working just fine.
Near Lorain, OH 44053
Gabriel P
Job Details: 01/09/2020
RANGE WHIRLPOOL MGR5730BDW "Replace burner and igniter,opt test ok"
Near Elyria, OH 44074
David R
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc of handle, light, noise. Light in Fz and top cabinet lights out. Loud Noise coming from damper and fan in Fz. Ordering fan, damper, light module, control.; ordrng 2 W11205083 (module)s and 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 WP
Near Cleveland, OH 44110
Jeff M
Job Details: 01/09/2020
DRYER WHIRLPOOL WED5000DW2 The drum was not tumbling I hit the start button with the drama little bit and it was freed. Cannot find an issue unit tested good
Near Cleveland, OH 44119
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new part unit op tested failed. I started taking apart all the water tubing trying to find a blockage. There is no blockage the water pressure is so high it’s not allowing the main valve to open. Customer needs a regulator and a plumber
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not draining Found debris in drain pump area cleared and replaced pump Ran test cycle OP TEST OK
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
WASHER AMANA NFW5800HW0 Cc unit not starting Found unit to be locked out Reset power to unit and ran diagnostics no errors ran auto test OP TEST OK
Near Highland Heights, OH 44143
Jason N
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not drainingRan diagnostics, found codes 8-2 for drain pump electrical problem, 6-4 for float switch open. Ran cancel drain, pump only humming. Removed pump, found glass stuck behind impeller, could not remove. Replaced drain pump with customer s
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
WASHER MAYTAG MHW6630HC0 Cc of long fill Ran diagnostics found error for long fill Found water not entering correctly Replaced valves ran auto test OP TEST OK
Near North Madison, OH 44057
Arthur V
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE LFHT1831QP1 Found gasket not needed. Found leak coming from drain tube at top of fresh food area (see pics ). Small gap in seal needs a washer to lift door slightly. Cleared blockage. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Brooklyn, OH 44144
Corina B
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM CC that the Fz door will not close. Found a pierce of styrofoam under the freezer door. Door closing properly. Optest ok.
Near Concord Township, OH 44077
Arthur V
Job Details: 01/09/2020
WASHER MAYTAG MFW9700SB0 "Found hole in bellows. Customer very interested in purchasing part on his own. I explained there is no part warrenty if he buys the part. Needs bellows. ; ordrng 1 WP8182119 (bellow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Walton Hills, OH 44146
Jason N
Job Details: 01/09/2020
DRYER MAYTAG MGDC465HW0 "Cc unit does not heatRan op test on unit, no gas to connect for proper test. Found gas coils not functioning, power to coils good at 118v. Unit needs gas coils.; ordrng 1 WPW10328463 (coil-valve)"
Near Richmond Heights, OH 44143
Dan H
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that deli drawer fell out, no damage to drawer or track, reinstalled, op test good"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/09/2020
REFRIGERATOR MAYTAG MTF2156GEB Installed gasket. Adjusted door shim. Op test ok
Near Westlake, OH 44145
Corey L.
Job Details: 01/09/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Customer complaint dishwasher not dissolving detergent and has not cleaned, started light cycle without running water in sink, water temp was 80, advised to run hot water in sink, customer stated it did not make the washing sound like that in a while ref
Near South Euclid, OH 44121
Joe O
Job Details: 01/09/2020
DRYER WHIRLPOOL NGD4655EW2 Found loose connection on flame sensor. Reconnected flame sensor. Ran test cycle. Op test ok
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/09/2020
WASHER MAYTAG A9700 Cc unit off balance and hose came offCustomer stated it went off balance on her one time and it started leaking water from underneath. Confirmed drain hose had come undone from tub. Cut back hose slightly to get to better rubber. Reattached using larger h
Near Shaker Heights, OH 44120
Joe O
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Near Concord Township, OH 44077
Arthur V
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW6500WW1 Found unit needs drain pump. Unit is 10 years old and customer wants to purchase new.
Near Cleveland, OH 44106
Dan H
Job Details: 01/09/2020
DRYER AMANA NED4655EW "Customer complaint of loud humming noise, customer started timed dry cycle, noise is normal, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replac
Near Parma, OH 44129
Corina B
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced the latch and strike. Ran a calibration. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Damaged water line. Ordering reservoir; ordrng 1 W10657242 (reservoir)
Near Cleveland, OH 44113
Dan H
Job Details: 01/09/2020
WASHER FRIGIDAIRE FAFW3801LW5 "Customer complaint that unit is not draining, confirmed, cleared drain pump filter, op test good"
Near Broadview Heights, OH 44147
David R
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FC3 Cc of OFB code, found off balance and overload error code. Customer said code only comes up sometimes when doing towels. Advised on using correct cycle depending on what kind of load putting in and also making sure items are spread out evenly in washer. M
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/09/2020
DRYER MAYTAG MEDC200XW1 "Customer complaint dryer was hot to the touch, confirmed found heating element was shorted to cabinet, ordered timer to fix but needed element, did not charge for part, changed element with ts element, op test good; used 1 279838 (ELEMENT) from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 01/09/2020
DRYER MAYTAG MGDB765FW0 "Cc that the dryer is not drying properly and not making the touch noises. Turned on a timed dry and checked the vent outside. Found airflow good. Temperature is good. Took front lower panel off and checked igniter and gas valves. Good. Checked moisture s
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint top of ff lights are out and there is this faint sound while running, sound was refrigerant running through lines and could barely be heard adcvised this is normal, found frz light failed as well as ff ceiling lights, cycled power to u
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/09/2020
REFRIGERATOR MAYTAG MFI2269VEW1 "Replaced ice maker, op test good"
Near Willoughby, OH 44094
Jeff M
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW6620HC0 The unit is leaking because there’s a hole in the gasket. The inner door appears to have some massive gouges.; ordrng 1 W11314648 (bellow) and 1 W11316777 (INNER DOOR )
Near Cleveland, OH 44135
Corina B
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 "Cc that unit does not spin out clothes. When on drain and spin goes from 18 minutes to 3 minutes. F0E3 overload. Ran calibration. Advised customer to use 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran a rinse and spin with cl
Near Strongsville, OH 44136
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint fridge is loud, unit was not plugged in, plugged unit in fans and compressor started, unit is operating as designed"
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DRYER MAYTAG MEDX655DW1 Installed bulkhead motor blower and wheel Ran test cycle OP TEST OK
Near Cleveland, OH 44111
Dan H
Job Details: 01/09/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of grinding noise during agitation, found pulley loose and hitting shield, no damage, applied lock tight and tightened, op test good"
Near Cleveland, OH 44111
Dan H
Job Details: 01/09/2020
WASHER MAYTAG LAV3600AWW "Customer complaint that unit is walking all over the place, customer has 3 shirts and a sock as load(see pic), unit somehow jumped up onto fatigue mat in front over sink, continued spin cycle and recorded, unit did not walk, repeated with wet load, un
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc unit ice dispense not workingTested ice dispense, ice dispense is good. Customer stated it was making a whirling sound and nothing coming out. Advised that clumping may occur in the bin, if not using a lot of ice, and to remove bin, shake the ice up a
Near Mentor, OH 44060
Arthur V
Job Details: 01/09/2020
WASHER WHIRLPOOL GHW9250MT2 Upon arrival customer informed me that unit was filling with water without being on. Needs water valve. Also stack unit. Dryer has to be removed need second man. Full size units. Talked to BJ. (Took pics) ; ordrng 1 WP8181694 (valve)
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL 665.12789K310 Cc of leak Ran several wash cycles test Found tons of suds in tub with out adding soap Could not get unit to leak Placed water mat down and advised customer to watch Advised customer that it may have leaked out soapy water due to over sudsing Advised to
Near Strongsville, OH 44149
Corey L.
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced wire harness, op test good, ice box fan is now operating fan not needed"
Near Parma, OH 44129
Dan H
Job Details: 01/09/2020
DRYER WHIRLPOOL WGD75HEFW0 "Customer complaint of loud noise, confirmed, confirmed, found blower wheel housing cover loose, tightened, op test good"
Near Independence, OH 44131
Dan H
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Customer complaint that unit is not cooling properly, Freezer section temperature at 2 degrees, fresh food section temperature at 54 degrees, evaporator fan is not running, evaporator fan is receiving 120vac, installed new evaporator fan motor, op tes