We serviced a
WHIRLPOOL DRYER
Model WED4750XQ0
Near Elyria, OH 44035
David R
Job Details: 06/13/2022
"Replaced heater, fuse, cutoff. Advised customer to have vents cleaned as well. Unit heating and cycling, Op Test Ok test ok"
We serviced a
SAMSUNG DRYER
Model DV45K6200GZA2
Near Painesville, OH 44077
Jason N
Job Details: 06/13/2022
"Cc unit burning smell and now not turning onConfirmed unit will not start cycle. Checked belt switch, found idler pulley seized and belt disengaged. Replaced idler pulley using truck stock. Lubricated support rollers. Ran dryer op test, good heat and airflow. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
GE DISHWASHER
Model GDT580SGF2BB
Near Painesville, OH 44077
Jason N
Job Details: 06/13/2022
"Installed wash motor and update harness. Ran wash cycle, no abnormal noise, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Willowick, OH 44095
Corina B
Job Details: 06/13/2022
CC that the freezer light does not turn on and the ff light stays on. Confirmed Replaced the lightbulb. Put phone in ff section to show the light goes off. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bay Village, OH 44140
Angel
Job Details: 06/13/2022
Replaced heater tested unit to make sure it will not leak. Opt test ok.
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600DSS3
Near Chardon, OH 44024
Brian M
Job Details: 06/13/2022
Customer showed pop took pic Cc rear light not working Found light unplugged OP Test Ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/13/2022
"Installed new user interface and harness, op test no good , unit needs new user interface ; ordrng 1 WD21X25728 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/13/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Cleveland, OH 44102
Gabriel P
Job Details: 06/13/2022
"Replace heating element,opt test ok"
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Chardon, OH 44024
Jason N
Job Details: 06/13/2022
"Installed main control. Started wash cycle, all functions passed. Op test good."
We serviced a
GE REFRIGERATOR
Model GSE25HGHJHWW
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/13/2022
"Installed filter head manifold. Checked for leaks. Ran dispense test, good dispense test. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 06/13/2022
"CC that the unit does not finish a cycle. Unit is not hooked up. Washer was packed with clothes and blankets. Ran diag F0E5 off balance load, f0e9 off balance pause, f2e1 stuck key, cleared codes. Ran a manual spin cycle, good. Started a drain and spin with the clothes. Advised cust 6-8 bath towels equals a full and 1-2 tablespoons of he detergent or 1 pod. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 06/13/2022
"Cc unit making loud noise, then stopped. Fan to FF not working and cannot hear damper opening up. Frost starting to build up on FF evap. Ordering harness with fan, damper, UI and main control. ***will have to steam all ice off evap ; ordrng 1 WPW10453401 (Power control) and 1 W10633627 (Fan) and 1 WPW10277799 (Harness) and 1 W10861423 (Ui)"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Berea, OH 44017
David R
Job Details: 06/13/2022
"Cc unit not filling or going through cycle. No error codes. Found hardly any water going into tub. Found pipes on house corroded. Advised customer of new valves on house and new houses, took pics. Unit is testing good as of today. Once pipes fixed if needed we will come back out."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lakewood, OH 44107
Angel
Job Details: 06/13/2022
Replaced capacitor tested unit. Opt test ok. Motor was not needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Lakewood, OH 44107
Angel
Job Details: 06/13/2022
"Cc that food in freezer was frozen so,id and stuff in ff section were freezing. Verified temps and ff section was at 37* and freezer at 3*. Did find some boxes blocking vent so i explained to her about issue blocking the vents but Everything else looked good in ff section but i set her temperature at 38* which is recommended and she had it at 36* and freezer i set at 2* which is stated by whirlpool tech line if customers are having issues with food freezing in ff section set temperature in freezer a little higher to prevent compressor running as much. Unit working as designed opt test ok. Also explained that when bulb is in transit she will get notified by the office."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/13/2022
"Cc unit leaking from under unitRan test for 20 minutes, found leak coming from motor pump seal. Unit needs motor/pump assembly. Also noticed unit could not be canceled, no functionality on right side of console control. Quoted customer for pump/motor assembly repair, advised that the console control is under the KA parts 60 mo. warranty. Replaced pump/motor assembly using truck stock. Ran wash test, no leaks after repair. Ordering console control and rescheduled. ; ordrng 1 W11162736 (Console), used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44130
David R
Job Details: 06/13/2022
"Replaced heater. Ran diagnostics, good, Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44113
Manny
Job Details: 06/13/2022
"Cc unit not getting water, ran diagnostics no error codes, set unit on a test cycle inlet valve just humming, unit will need an inlet valve; ordrng 1 W11175771 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/13/2022
"Customer stated now freezer section is not keeping temperature, takes several days to make ice in his trays. Found freezer section reading 29 degrees. Checked frost pattern on evaporator. Heavy frost on frost 2 coils only. Unit has a refrigerant leak, will need sealed system repair. ; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB01
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/13/2022
"Cc unit has ice and frost built up in freezer sectionFound ice/frost building on cavity walls. Door not sealing properly due to frost buildup. Cleared ice and frost from freezer section. Steamed down drain hole/tube, clear. Lubricated door rails using silicone spray. Ensured door gasket in good shape and sealing to cabinet. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Beachwood, OH 44122
Jason N
Job Details: 06/13/2022
"Cc unit makes loud abnormal noiseCustomer stated unit will randomly make a loud noise for about 90 seconds. Found damper control knocking and squeaking, unit needs damper control/diffuser replaced. ; ordrng 1 W11164593 (Diffuser)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/13/2022
"Installed gearcase and slider. Ran auto test and calibration. All functions passed. Ran towel load for customer to ensure no abnormal noises from unit. All functions normal, no abnormal sounds heard at this time. Op test good."
We serviced a
GE WASHER
Model GTW725BSN0WS
Near University Heights, OH 44118
Joe O
Job Details: 06/13/2022
Installed lid. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/13/2022
Disassembled top dish rack Reinstalled dish rack with new parts
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/13/2022
"Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH1
Near Conneaut, OH 44030
Dan H
Job Details: 06/13/2022
"Customer complaint that unit is not draining, pressed cancel, unit drained, checked for debris in housing, nothing found, started normal wash cycle, unit filled, canceled, unit drained, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/13/2022
Cc of unit not spinning Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/13/2022
Cc unit wont power up Found f6e2 f6e3 errors Needs control and ui ; ordrng 1 W11429620 (Control) and 1 W11135391 (console)
We serviced a
WHIRLPOOL WASHER
Model TAWB600JQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 06/13/2022
"Installed lid switch. Tested. Unit gave me a small shock. Tested power at outlet, found hot neutral reversed, but also found hot is still receiving some power between hot and ground. Advised customer of shock hazard and to have electrician come out. Needs electrician"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Avon Lake, OH 44012
Marie V
Job Details: 06/13/2022
"Cc that the clothes get stuck under the agitator. Verify agitator, it does feel like one side is higher that the other. Ordering agitator. Joe said continue with repair .; ordrng 1 WH49X27325 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Mentor, OH 44060
Joe O
Job Details: 06/13/2022
"Installed control. Ran test bake, and broil. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Williamsfield, OH 44093
Dan H
Job Details: 06/13/2022
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWB865GC
Near Streetsboro, OH 44241
Brian M
Job Details: 06/13/2022
Cc he just wanted unit checked over Ran diagnostics no error Ran auto test no issue found Ran calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/13/2022
Replace latch opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44105
Corina B
Job Details: 06/13/2022
"CC that the unit is not finishing a cycle. Ran diag F5e3 Lid Lock Will Not Unlock, f0e2 Oversuds, f0e5 Off Balance Load. Found the bearings are worn. Will need a new gearcase. Advised cust to use 1-2 tablespoons of he detergent. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Joe O
Job Details: 06/13/2022
Installed element. Op test ok
We serviced a
GE REFRIGERATOR
Model GDE21EGKNRBB
Near Thompson, OH 44086
Dan H
Job Details: 06/13/2022
"Installed new valve, op test good"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Independence, OH 44131
David R
Job Details: 06/13/2022
"Cc burning smell. Looked underneath. Took pic of leaking gearcase. Gave estimate to customer for repair. Will need drive assembly/ gearcase, hub, cam, belt, shield. Customer said they will discuss it over. SVC covered. Do not order parts. ; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10550173 (Shield), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.7021241
Near Avon Lake, OH 44012
Marie V
Job Details: 06/13/2022
"Cc that the unit is not cooling. Confirmed. When arrived compressor and all parts were running. Removed evaporator cover and found no frost jut a little at the beginning. , Unplugged fan and let unit run for 5 min on the coldes settings. No frost pattern , installed kill a watt meter, compressor is drawing 0.60 amps. Low on Freon. Added refrigerant to unit. Had frost pattern. Cust will not fix."
We serviced a
GE REFRIGERATOR
Model GFE29HGDEBB
Near Avon Lake, OH 44012
Marie V
Job Details: 06/13/2022
"Cc that the unit is not cooling. Confirmed. Took temps. 60* on freezer and 45* fresh food. Verify compressor amps. 0.84. Leak in system. Put a bullet piercing valve and vet pressure. At -4vacc. Put unit into diag and opened 3way valve. Added 135psi nitrogen, looking for leaks, cant hear anything, verify with soapy water on the lines behind unit, no leaks. Also found condenser line stating to get Corroded. Pressure is going down to 110. Called BJ had me put more nitrogen, still leaking but cant find leak outside. Explain cust that unit has internal leak. Will need new refrigerator. Brought parts for return. Will have to refund for parts."
We serviced a
KENMORE WASHER
Model 110.477878
Near Rocky River, OH 44116
Angel
Job Details: 06/13/2022
Cc that unit will not drain and has a suds error code. Confirmed unit will not drain could hear motor running but not draining removed drain pump plug and did not find anything so i removed actual motor and found a rubber band rapped around the impellers removed rubber band reinstalled all parts tested unit and it started draining as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 06/13/2022
Installed panel OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Mentor, OH 44060
Dan H
Job Details: 06/13/2022
"Installed new user interface and control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6340WW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/13/2022
"Bearings are going bad and agitator seize need both parts and need two technicians customer will not fix; ordrng 1 W10435302 (Bearings) and 1 W11252784 (Agitator), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Royalton, OH 44133
David R
Job Details: 06/13/2022
Replaced heater. Customer had water damage under from leaking. Took pics. Unit test good. Op Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GBS0
Near Cleveland, OH 44113
Manny
Job Details: 06/13/2022
"Replaced links, informed customer of mice droppings underneath the unit, opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/13/2022
"Found heat cycling on and off perfectly and there is good airflow,need timer,ordering ; ordrng 1 WPW10185992 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Avon Lake, OH 44012
Marie V
Job Details: 06/13/2022
"Replaced freezer door, had to use fittings for water line. Also ordering freezer lights. Showed cust tha behind paddles for water and ice is a black plastic and old one used to be stainless, verify parts for unit. Thats the only door that shows available for this model . Will charge lb when job is complete. ; ordrng 1 W10876365 (Light) and 1 W11226500 (Light), used 2 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Rocky River, OH 44116
Angel
Job Details: 06/13/2022
Replaced console tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ravenna, OH 44266
Brian M
Job Details: 06/13/2022
Installed heater
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Highland Heights, OH 44143
Corina B
Job Details: 06/13/2022
"CC that the ice maker is not working, the ui panel sometimes does not come on and ice in the freezer bins. Confirmed. A lot of frost and ice on the bins. Found the optic eye blinking twice when the door is open or shut, flat. Will need the new stop. Found the gaskets in the ff are ripped. Will need optics, ice maker , gaskets, doors hinges. ; ordrng 2 W11403572 (Bracket)s and 2 W11227370 (Screw)s and 2 WP2004517 (Spring)s and 1 W11298172 (Lt extension) and 1 W10847927 (Rt extension) and 2 WP2316859 (Bushing)s and 2 WP2320509 (Cam)s and 2 WP8533980 (Screw)s and 2 W11177574 (Screw)s and 2 8201809 (Gasket)s and 1 WPW10290822 (Divider) and 1 Wpw10321131 (Spacer) and 1 WPW10277450 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details: 06/13/2022
"Installed new control, compressor did not start, applied 120vac to compressor, compressor did not start, unit needs new compressor, part is out of stock so not scheduling return appointment ; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Lokring) and 1 W11504420 (Lokring)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Strongsville, OH 44136
David R
Job Details: 06/13/2022
"Cc unit didnt go through cycle, constant draining. Plugged unit in, draining automatically. Held cancel button 5-10 to cancel. Advised unit went into a drain mode if detected water still in system, can cancel by holding cancel button 5-10 secs. Found clothing wrapped around agitator, could of caused unit to also no finish cycle. Corrected. Ran diagnostics, no error codes. Ran diagnostics test, all components working correctly. Ran a calibration, good. Ran a regular cycle with load in, cycle is moving along through sensing and wash. Good. Op Test Ok. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
ROPER DRYER
Model RED4440VQ1
Near Lakewood, OH 44107
Marie V
Job Details: 06/13/2022
"Cc that the unit does not works. Confirmed. Verify all fuse and thermostat, pass. Called BJ we found contact open (shorted) on timer. Unit will need new timer. ; ordrng 1 WPW10185972 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Seven Hills, OH 44131
Marie V
Job Details: 06/13/2022
Cc that the top oven does not preheat to temperature. Confirmed. Preheated unit to 350* control stops at 250*. Calibrated unit 15* higher and tested once more. Too low. Unit will need new control and oven sensor. ; ordrng 1 W10877013 (Control) and 1 WP7430P044-60 (Top oven sensor)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3015LSP
Near Painesville, OH 44077
Joe O
Job Details: 06/13/2022
Cc: burners smoking when in useFound debris burnt to elements. Advised customer the debris would cause the smoking. Advised customer to let elements burn for a while to burn off excess baked on grease and food. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Willoughby, OH 44094
Corina B
Job Details: 06/13/2022
"Cust showed pop, sent pic. CC that the unit is not making ice. Confirmed. Cycled the maker cycling. Checked the filled cup no water fill tube clear. Water valve is humming, no water. Will need a valve. Office to reschedule appointment ; ordrng 1 W11455388 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44104
Manny
Job Details: 06/13/2022
"Cc unit No rinsing properly, found drain hose on the floor, elevated drain hose and tied to sink, ran diagnostics and found code F8E1 for long fill no fill, ran test cycle opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Corina B
Job Details: 06/13/2022
"CC that there is a noise on e side of the refrigerator. No noise, now. Customer did hit te side of the refrigerator and it stopped. Checked the ff evap, Found the drain bowing, causing water to collect in the bottom of the ff section. Scode S16360 to cover labor. Will need the drain pan kit. ; ordrng 1 W11457241 (Drain pan)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near LaGrange, OH 44050
David R
Job Details: 06/13/2022
"Cc unit not washing clothes, leaving white residue from detergent. Ran diagnostics on unit, no error codes. Ran diagnostics test, good, all functions are working correctly. Ran a factory calibration as well, good. Ram manual test, water valves are correct, agitate is working correctly, spin is working properly and draining good. Put a load in on quick wash, by passed lid lock to watch as it went through cycles. Cycle is working cooling. Ran through Rinse/Spin as well, good. Advised of making sure to not over load unit and to make sure to loosely drop clothes in, not in big pile otherwise clothes can not become properly clean, also make sure to not put a large amount of detergent as well. Use correct cycle for amount of clothing,and can use deep water wash for more water into unit. Can refer to owners manual if needed. Unit is good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model GSH25JGDCBB
Near Ravenna, OH 44266
Brian M
Job Details: 06/13/2022
"Cc unit not cooling Found heater open Needs heater ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR COOK TOP
Model JGC8536ADS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/13/2022
"Cc right front burner not igniting Found unit to have bad igniter But to replace it would need to replace 3 out 5 burners due to screws breaking Customer wanted quote including a spark module ; ordrng 5 WP74009336 (igntr-surf)s and 1 WP7527P003-60 (holder-orf) and 2 74009553 (holder-orf)s and 10 WP400021-1 (screw)s and 1 WP8286828 (module-spk), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS1A
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/13/2022
Cc of leak Found drain pan clogged Cleared drain OP Test Ok
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Madison, OH 44057
Dan H
Job Details: 06/13/2022
"Installed new gearcase, pulley, belt, and agitator, op test good"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Parma, OH 44134
Manny
Job Details: 06/13/2022
"Replaced console, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Painesville, OH 44077
Joe O
Job Details: 06/13/2022
Cc: ice jamming in chuteFound cubes jamming in chute when cup pulled away too soon. Advised customer to ensure all ice is out of chute prior to pulling cup away. Op test okCustomer showed pop
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MWNA
Near Geneva, OH 44041
Brian M
Job Details: 06/13/2022
"Cc unit keeps building up with ice on evaporator then leaks Found drain tube not clogged Found evap to be slightly over frosted, unit went into a defrost in testing Suspect a bad bi metal ; ordrng 1 5303918214 (thermostat,defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Olmsted Township, OH 44138
Marie V
Job Details: 06/13/2022
Replaced heater (Special Project S17304 ). Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near LaGrange, OH 44050
David R
Job Details: 06/13/2022
Trim kit was suppose to come with cooling ducts but did not. Ordering cooling ducts.; ordrng 2 W11494295 (Cover ducts)s
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Corina B
Job Details: 06/13/2022
CC that the unit does not start and says close door. Confirmed. Found the door switch open. Replaced the door switch. Opt test ok.
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHB2751TF8
Near Lakewood, OH 44107
Angel
Job Details: 06/13/2022
Reclaimed refrigerant replaced compressor and condenser fan put unit into a 29 vacuum and recharged with 4.75oz of R134a. Explained to customer to wait 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Mentor, OH 44060
Joe O
Job Details: 06/13/2022
"Cc: not cleaning properly, not dryingF4e3(wash motor not running) f7e1(no heat). Ran diagnostics test cycle. Found sump not running. Found sump is receiving proper power. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok Customer showed pop; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
GE RANGE
Model CGY366P4M1W2
Near Beachwood, OH 44122
Jason N
Job Details: 06/10/2022
"Cc unit oven not working, not heating up past 100Checked ignition parts. Found an ignitor wire had separated. Repaired wire and ran bake test to 300 degrees. Ignitor glowing, good ignition and preheat."
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Willoughby Hills, OH 44094
Jason N
Job Details: 06/10/2022
Installed thermostat. Ran dryer test on timed dry high. Good heat and cycle. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elyria, OH 44035
Gabriel P
Job Details: 06/10/2022
"Replace gearcase agitator and slider,opt test ok"
We serviced a
MAYTAG WASHER
Model n/a
Near Rock Creek, OH 44084
Brian M
Job Details: 06/10/2022
Installed bellow OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM01
Near Ravenna, OH 44266
Brian M
Job Details: 06/10/2022
Installed jazz board and bimetal Advised to watch ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Newbury Township, OH 44065
Joe O
Job Details: 06/10/2022
Installed control. Programmed. Ran normal cycle with hot water. Unit filling with hot water. Op test ok
We serviced a
GE REFRIGERATOR
Model GNE29GMKGES
Near Madison, OH 44057
Dan H
Job Details: 06/10/2022
"Installed new fresh food section evaporator fan, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is not heating, confirmed, found unit not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
AMANA RANGE
Model ACR2303MFW5
Near Lorain, OH 44052
Angel
Job Details: 06/10/2022
Cc that the oven will not work or the two left elements. Verified in back and terminal block was good and power coming to it. Looked at harness and saw that the harness was burnt out because it was pinched against the back panel. Harness had enough slack to fix issue tested unit and oven and burners started working as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 06/10/2022
Cc of noise found noise coming from Found motor bearing loud Needs motor and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Elyria, OH 44035
Marie V
Job Details: 06/10/2022
Replaced heater, no leaks. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cleveland, OH 44113
Jason N
Job Details: 06/10/2022
"Cc unit making loud noise during water fillReplaced dual Inlet valve using custom supplied pre Id part. Ran ice maker manual cycle, no abnormal noise heard. Op test good."
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 06/10/2022
Ran spin cycle twice and rinse and spin with few towels it work all cycles cannot duplicate issue is a mystery unit working as design
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Austinburg, OH 44010
Dan H
Job Details: 06/10/2022
"Customer complaint that unit is not washing dishes and not heating, Ran diagnostics test cycle, found f7e1(no heat) error code, unit completed test cycle, wash motor never started, heater is working, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W10909702 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Maple Heights, OH 44137
Brian M
Job Details: 06/10/2022
Cc unit not spinning Wire popped off motor Put wire back on OP Test Ok
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV173KBB
Near Austinburg, OH 44010
Dan H
Job Details: 06/10/2022
"Customer complaint that unit just hums and doesnt heat, confirmed, unit needs new magnetron , customer does not want repair ; ordrng 1 5304463439 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Chagrin Falls, OH 44022
Joe O
Job Details: 06/10/2022
Cc: inner glass dirtyFound baked on debris on glass. Advised customer on cleaning. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, OH 44053
Angel
Job Details: 06/10/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/10/2022
Cc that unit will not drain at the end of the cycle but once it cools down it will drain. Unit will need drain pump replaced. Replaced drain pump from truck stock. Opt test ok.; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/10/2022
"Cc that unit had an F8E4 error code displaying. Confirmed unit had an F8E4 float switch open looked underneath removed drip pan and had some water removed water ran a test cycle and it ran good could not detect any leaks but did notice when i opened the door unit had suds explained to customer that over suds can cause a leaking issue and gave them some of our test packages to try them out, also replaced drain pump because it could be overheating and not draining when it has too and causing the issue as well. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Brooklyn, OH 44144
Jason N
Job Details: 06/10/2022
"Installed gearcase, slider and washplate. Ran auto test and calibration. All functions passed, no abnormal noises. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Middleburg Heights, OH 44130
Corina B
Job Details: 06/10/2022
"Cust showed pop, sent pic. CC that the unit is not holding temperature. Checked the bake element, good. Checked the power, good. Heated oven to 450* waited 10-15 minutes after buzzer. Good temp. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 06/10/2022
"Replace heater element ,opt test ok"
We serviced a
KENMORE WASHER
Model 110.429262
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/10/2022
"Cc: not working after washing rubber back rugs, not drainingFound rubber backing under basket and in basket. Put shop vac on drain hose. Unit draining. Advised customer cannot remove rubber backing from under basket. Advised customer to run unit a few times and clear screen. Op test ok"
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44103
Joe O
Job Details: 06/10/2022
"Cc: not working, bleach leaking on floorFound hose for bleach came disconnected. Found lid switch tripped. Needs switch; ordrng 1 12001514 (switch assy. w/f), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/10/2022
"Cc that unit is still having the bad smell and theres a lot of moisture building up around mullion and bottom of seals causing it to drip on to the floor the liners are warp on the doors and if i replace the seal it will pull the insulation off as well unit will need drain tube to fix smell issue and the right and left door because one has a warped liner and the other is pulling on the insulation if i try to remove seal, also ordering mullion because its damaged as well. Office to reschedule customer when they get tracking on doors. ; ordrng 1 LW10341284 (Right door) and 1 LW10341416 (Left door) and 1 W10806457 (Mullion) and 1 W11084807 (Drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Garfield Heights, OH 44125
Brian M
Job Details: 06/10/2022
Cc handle loose Found set screw Missing Needs handle ; ordrng 1 W11045125 (handle)