We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan
Job Details:
07/24/2023
"Customer complaint that unit is stuck in sense mode, found pulley shield damaged, found harness broken, unit needs new harness and shield, part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness) and 1 W11409708 (Shield)"
We serviced a
KENMORE WASHER
Model 11022632100
Near Ashtabula, OH 44004
Dan
Job Details:
07/24/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking from drain pump , unit needs new drain pump; ordrng 1 WP3363394 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Ashtabula, OH 44004
Dan
Job Details:
07/24/2023
"Installed new shifter, no grinding noise now, unit is still not starting, unit needs new control; ordrng 1 WH22X35597 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Geneva, OH 44041
Dan
Job Details:
07/24/2023
"Customer complaint that unit is clicking, plugged unit in, no clicking heard, burners are all working properly, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon, OH 44011
Manny
Job Details:
07/24/2023
"Replaced gearcase, rotor, slider and wash plate, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Avon, OH 44011
Manny
Job Details:
07/24/2023
"Replaced gearcase, slide, rotor and wash plate, opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Avon Lake, OH 44012
Manny
Job Details:
07/24/2023
"Cc unit not heating, verified,and no heat took apart and found heater open, replaced heater, opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Avon Lake, OH 44012
Manny
Job Details:
07/24/2023
"Replaced top, opt test ok"
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A3
Near Avon Lake, OH 44012
Manny
Job Details:
07/24/2023
"Cc unit not working, verified and pulley melted, replaced pulley with TS#DC93-00634AXXX opt test ok; used 1 DC93-00634AXXX (XXNO REODERIDLER PULLEY) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS480DXASS
Near Cleveland, OH 44124
Jason N
Job Details:
07/24/2023
"Cc unit not cooling, previous company diagnosis as a sealed system issueFound unit not cooling, compressor is not running. Checked power to inverter control. Supply voltage good at 118v and signal voltage good at 5.1vdc. Unit needs compressor inverter control. Quoted customer.; ordrng 1 WR49X10283 (Inverter control board)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Wickliffe, OH 44092
Manny
Job Details:
07/24/2023
"Cc that unit still doing the same as before, verify and found codes f7e6 and f7e7 both for motor issues, found cap out of range and shifter not switched to spin position, replaced cap and shifter with TS# W11395618 and W11481722, ran spin cycle, unit locks and spin properly, switched to a normal cycle unit locks and sensing and filling ; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Aurora, OH 44202
Jason N
Job Details:
07/24/2023
Cc unit door not closing and latching properlyFound installation is slightly warping the tub so that latch is not engaging properly. Uninstalled unit and reinstalled to ensure equal pressure on both side of tub. Adjusted right leveling foot to ensure door is centered in tub opening. Door latch feels like a good positive engagement. Started wash cycle. All functions passed. Op test good.
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Chardon, OH 44024
Jason N
Job Details:
07/21/2023
"Cc unit ff section not cooling, reading 60 degreesFound ff section reading 62 degrees, no airflow in ff section. Freezer section working properly. Ran test 47 in diagnostics menu to return ff evap fan on, fan did not turn on. Unit will need ff evaporator fan motor replaced. ; ordrng 1 WR60X26866 (Fan dc ff evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Painesville, OH 44077
Dan
Job Details:
07/21/2023
"Customer complaint that freezer section door is not sealing, confirmed, used heat and petroleum jelly to adjust door gasket, op test good"
We serviced a
MAYTAG DRYER
Model MGDB955FC0
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/21/2023
"Cc that unit is shutting off after 5 min or clothes are still damp. Ran diag found error codes, F4e5 hight limit, air flow f4e3 Restricted air flow. Verify outside, cant tell because is high, but looks ok. Advice cust to clean gently the lint trap. And cleaned out the moisture sensors as well, unit is cycling properly as well. Recommended cust to use time dry if drying mix loads. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
Bill
Job Details:
07/21/2023
"Cc gas smell and unit doesnt dry all the way. Could not confirm gas smell, tested coils by using a set from the truck. Unit ignited but would only stay lite for about 20 sec then go out for 3 to 4 min be for repeating cycle. Called WP TL. After a number of tests, tech concluded that the flame sensor was operating but not properly, so unit would need a flame sensor, gave customer estimate. Customer chose not to continue repairs at this time.; ordrng 1 WP338906 (Flame sensor) and 1 279834 (Coil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU840CWDB5
Near Mentor, OH 44060
Joe O
Job Details:
07/21/2023
Cc: door not latchingFound upper rack not seated correctly. Reseated. Door closing. Op test ok
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Willoughby, OH 44094
Jason N
Job Details:
07/21/2023
Cc ice still clumping in containerDid not find any ice clumped or stuck together in container at this time. Noticed resistance from freezer door rails when opening and closing. Possible door is not closing up properly and pulling in warm air which causes cubes to fuse. Cleaned and lubricated freezer door rails. Opening and closing easier now. Advised customer to monitor.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Aurora, OH 44202
Brian M
Job Details:
07/21/2023
Cc unit not starting Found selector knob broken Needs knob ; ordrng 1 W11675852 (Knob)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/21/2023
Replaced top and lid. Tested unit. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LB2
Near Strongsville, OH 44149
David R
Job Details:
07/21/2023
"Cc questions about temp and why her thermometers arent matching up to set temp. Customer said this is her second stove, first stove did the same. Let customer know whirlpool does not recommend the store thermometers. They can take a longer while to reach set temp and not accurate. At 350 the customers thermometers were reaching 350*. Let customer know temps will drop when food added in and when opening door. Also heating elements do not stay in 100% of the time. They will cycle on and off. Went over with customer that unit is fine and working properly. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Brecksville, OH 44141
Bill
Job Details:
07/21/2023
"Changed bid, started changing door seal, new seal started falling apart as I installed it. Ordered replacement seal. Office to follow up as seal is out of stock.; ordrng 1 W11625072 (Door seal)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Mentor, OH 44060
Dan
Job Details:
07/21/2023
"Customer complaint that gasket is not sealing, found bottom of gasket no properly mount, corrected, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Westlake, OH 44145
Manny
Job Details:
07/21/2023
"Cc unit not cooling properly, trying to run service mode and control not responding, ordering control.; ordrng 1 W11608692 (Control)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VEB00
Near Lyndhurst, OH 44124
Joe O
Job Details:
07/21/2023
"Cc: noise on start upFound condenser fan rattling. Needs condenser fan; ordrng 1 WP2188874 (condenser fan motor) and 1 W10156818 (fan blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Beachwood, OH 44122
Joe O
Job Details:
07/21/2023
Installed sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Shaker Heights, OH 44122
Joe O
Job Details:
07/21/2023
Cc: not dispensing fabric softenerFound fabric softener shut off on all cycles. Entered manual diagnostics. Tested fabric softener valve. Found unit is dispensing through fabric softener valve. Found dispenser plugged up. Advised customer how to remove and clean dispenser. Advised customer fabric softener has to be turned on in the cycle. Ran auto test. All functions pass. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44128
Joe O
Job Details:
07/21/2023
Cc: off balanceFound front left leveling leg came off unit. Reinstalled leveling leg. Ran drain and spin. Found suspension rods weak. Needs suspension rods; ordrng 1 W11130362 (suspension)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44128
Joe O
Job Details:
07/21/2023
"Cc: locks, wont startFound error codes f2e1(stuck key) f5e3(lid unblock fault) f7e5(shifter fault). Found cabinet slightly twisted due to how unit is sitting, causing binding on lid. Leveled unit. Ran auto test, all functioning pass. Ran normal cycle, unit filling and washing. Ran drain and spin. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near North Ridgeville, OH 44039
Manny
Job Details:
07/21/2023
"Replaced control motor and sensor, took core for return, opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Chagrin Falls, OH 44022
Joe O
Job Details:
07/21/2023
Cc: door was not closingFound mullion rail not seating. Adjusted mullion. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
07/21/2023
"Cc buttons not working, verified and found codes f13, f24 and f60, unit needs main control ; ordrng 1 W11616491 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3400B
Near Pepper Pike, OH 44124
Manny
Job Details:
07/21/2023
"Replaced cooktop glass and fan switch, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cihz04
Near Columbia Station, OH 44028
Bill
Job Details:
07/21/2023
"Changed damper, opt test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRU17B2JW13
Near Lakewood, OH 44107
Corina H
Job Details:
07/21/2023
"CC that there is a burning smell and leaks sometimes. Confirmed. Found a piece of plastic and the heater laying on the floor. Zip tied the heater wires together, where its not hitting the floor. Good frost pattern. Poured water down the drain hole, no leaks and clear. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chesterland, OH 44026
Jason N
Job Details:
07/21/2023
"Cc unit not advancing to wash, unit stops and display flashesRan diagnostics, found codes f5e1 for lid switch fault, lid is up, and f2e1 for UI stuck button. Ran diagnostic, test cycle, unit filled but then paused when it advanced to lid lock sequence. Ran manual lid lock test 0, unit will not lock, reed switch in latch not working, lid latch will need replaced. Quoted customer. Replaced lid latch using truck stock part. Cleared codes and ran test cycle. All functions passed. Op test good.; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78519LZ00
Near Westlake, OH 44145
Corina H
Job Details:
07/21/2023
CC that the unit is loose. Confirmed. Found the wall bracket not holding the microwave and is loose. Advised customer to contact the builder to have the unit installed. We do not do installs.
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS4
Near Parma, OH 44134
Corina H
Job Details:
07/21/2023
"CC that the unit does not start. Confirmed. Checked the power at the terminal block, 120 volts. Checked the power at the control, 0 volts. Found the hot wire not touching. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Westlake, OH 44145
Marie V
Job Details:
07/21/2023
"Cc that the unit goes to wash and rinse and when it has to spin it goes back to rinse. Rann diag found error code f2e1 ui stuck button. Ran step 51, pass, tilted unit and found oil has been coming our of gearcase, unit will need new gearcase, slider and washplate. Cust will call back if she wants to continue.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Columbia Station, OH 44028
Bill
Job Details:
07/21/2023
"Cc unit screeching during spin, confirmed via cell phone video. Changed belt and cam, opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan
Job Details:
07/21/2023
"Installed new heater, op test good"
We serviced a
KITCHENAID RANGE
Model KSEG700EBL0
Near Ravenna, OH 44266
Brian M
Job Details:
07/21/2023
"Cc switch broken Right rear switch broken needs switch ; ordrng 1 W10911303 (switch-inf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS2
Near Ravenna, OH 44266
Brian M
Job Details:
07/21/2023
Installed control and ui OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Eastlake, OH 44095
Dan
Job Details:
07/21/2023
"Customer complaint that unit shuts off mid cycle, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, start button on user interface is not very responsive, lid locks and unlocks, unit needs new user interface, customer does not want repair; ordrng 1 W11112656 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Timberlake, OH 44095
Dan
Job Details:
07/21/2023
"Installed new door lock, op test no good , door lock is just clicking now, unit also needs door lock , no one here to sign paperwork ; ordrng 1 WH01X29528 (Lock)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near North Royalton, OH 44133
David R
Job Details:
07/21/2023
Replaced control and bulb. Tested. Good. Light working properly. Op Test Ok.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Shaker Heights, OH 44122
Jason N
Job Details:
07/21/2023
"Installed suspension rods and drive belt. Ran normal wash cycle test then switched to spin and drain. Found unit is not agitating properly now, motor only humming in both directions. Checked for proper shifter operation. Shifter is switching between agitation and spin. Unit will need run capacitor replaced. ; ordrng 1 WH12X27299 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Dan
Job Details:
07/21/2023
"Customer complaint that unit is leaking, ran test cycle, no leaks found, found supply valve leaking, advised customer that they need a plumber to repair supply valve leak"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Bay Village, OH 44140
Marie V
Job Details:
07/21/2023
"Cc that unit is not cold enough and that it was leaking from freezer side. Took temps 4* in freezer and 41* in fresh food section. Theres full frost pattern on evaporator, temperature wise is all working as designed, the leak found that the fitting for ice maker line. Replaced fitting and tested, worked ok. No leaks, but advise cust to monitor. ; used 1 WR2X8545 (1/4 UNION) from stock"
We serviced a
MAYTAG WASHER
Model MTW6600TB0
Near Bay Village, OH 44140
Marie V
Job Details:
07/21/2023
"Cc that the unit is making a off balance load on every cycle. Confirmed, found suspension needs to be replaced. ; ordrng 1 W10820048 (Dampers), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Dan
Job Details:
07/21/2023
"Customer complaint that unit is not filling, ran diagnostics test cycle, found f7e1(no heat) error code, unit filled wash motor never started, wash motor is receiving 120vac , unit completed test cycle, heater is working, unit needs new sump assembly and control, customer does not want repair ; ordrng 1 W10805015 (Sump) and 1 W11368631 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44129
Corina H
Job Details:
07/21/2023
Replaced the motor and wheel. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Marie V
Job Details:
07/21/2023
"Panel has a small dent, corrected, installed back panel and ran a drain and spin cycle. No noises. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44111
Bill
Job Details:
07/21/2023
"Cc unit would not function,could not confirm unit operational. However did find the shifter to be struggling to shift, replaced shifter from truck stock. Opt test good.; used 1 W10913953 (Shifter) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF1
Near Lakewood, OH 44107
Bill
Job Details:
07/21/2023
"Replaced damper, opt test good"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Shaker Heights, OH 44120
Bill
Job Details:
07/21/2023
"Changed main control, and water valve. Ran factory calibration, ran auto test. Opt test good."
We serviced a
KENMORE WASHER
Model 11026132413
Near Sheffield, OH 44054
Marie V
Job Details:
07/21/2023
"Cc that the unit will not let her start or change a cycle. Confirmed, ran diag found error code f5e1 lid lock fault f2e1 ui stuck button, tested all ui button working properly. Unit needs new latch. Replaced from T/S, ran calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS04
Near Chagrin Falls, OH 44022
Bill
Job Details:
07/21/2023
"Cc oven not turning on, confirmed cc. Pulled unit from wall, tested thermostat. Replaced thermostat from truck over stock, tested opt test good.; used 1 WP9759242 (Thermostat) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Walton Hills, OH 44146
Jason N
Job Details:
07/21/2023
"Cc unit lights on but will not start a cycle Found unit has a few buttons with ghost lighting but also Heat dry(control lock) light is steady on. Held Heat dry button for 5 seconds to unlock control. Started normal cycle. Operational test good ; ordrng 1 WPW10078105 (Panel-control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Moreland Hills, OH 44022
Brian M
Job Details:
07/21/2023
Cc unit leaking Found drain tube needing updated Replaced tube part ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Chesterland, OH 44026
Brian M
Job Details:
07/21/2023
"Cc unit not making ice Found e5 thermistor error Ice maker needs replaced advised and fill tube heater ; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10672132101
Near Newbury, OH 44065
Brian M
Job Details:
07/21/2023
"Cc fridge not cooling Found evap fan not running needs motor ; ordrng 1 WPW10189703 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HZ1
Near Chardon, OH 44024
Dan
Job Details:
07/21/2023
"Customer complaint that oven door will not close, confirmed, found hinges sprung, installed new hinges, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Dan
Job Details:
07/21/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking passed door seal, unit needs new door seal; ordrng 1 W11483553 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
CROSLEY REFRIGERATOR
Model ABB1922FEQ
Near Conneaut, OH 44030
Dan
Job Details:
07/21/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 69 degrees, Freezer section temperature at -12 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, defrost heater is working, unit needs new control and evaporator cleared ; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Geneva, OH 44041
Dan
Job Details:
07/21/2023
"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker cycled and filled, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Grafton, OH 44044
David R
Job Details:
07/21/2023
"Replaced strike, latch is good. Cc unit will sometimes not unlock when pressing pause if customer forgot and needs to add an article of clothing. No error codes. Ran a DLMS calibration and factory test. All components working. Ran normal cycle, delicates and bulky to test out. Every time I pause, unit will unlock. Unit test good. All components working correctly. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Elyria, OH 44035
Marie V
Job Details:
07/21/2023
"Replaced control and latch, tested unit. Working properly. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, OH 44134
Corina H
Job Details:
07/21/2023
"Cust showed pop, sent pic. CC that the normal cycle does not work. Confirmed. When starting it will lock unlock then go to rinse. Ran diag F2E1 STUCK KEY. Ran a calibration. Still doing the same. Any other cycle works correctly. Will need a control. ; ordrng 1 W11603810 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Garfield Heights, OH 44125
Jason N
Job Details:
07/21/2023
"Cc unit not starting a cycle. Customer stated her agitator is broken and needs replaced. Confirmed, agitator is indeed broken and needs replaced. Quoted agitator replacement. ; ordrng 1 W10836692 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Cleveland, OH 44105
Jason N
Job Details:
07/21/2023
"Cc unit oven and air fryer do not workRan bake test, found no spark to ignitor. Found ignition wire disconnected from ignitor. Spade terminal broken off of ignitor. Temporarily crimped ignition wire to ignitor to test operation. Good spark and flame. Broil and air fry tests both checked good. Unit will need bake ignitor replaced. ; ordrng 1 W11524031 (Ignitor-oven)"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Cleveland, OH 44105
Corina H
Job Details:
07/21/2023
"CC that the unit is hard to start and rust on the top. Confirmed. Will need a new ui and top. Cust does not want to repair ; ordrng 1 WPW10391067 (Top) and 1 WPW10394243 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM00
Near Cleveland, OH 44120
Corina H
Job Details:
07/21/2023
"Replaced the ui, control, and harness. Brought cores back for return. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pepper Pike, OH 44124
Corina H
Job Details:
07/21/2023
Replaced the led light. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44106
Jason N
Job Details:
07/21/2023
"Cc unit fire while using the broilerFound carbon/ash debris all over inside broiler compartment and on burner tube and ignitor. Unit will need burner tube and ignitor replaced. Oven door glass is also separated on the bottom due to heat, outer door glass will need replaced. Called wp techline, Chris, documented then advised to have customer call safety dept to see if WP will pay for repair. ; ordrng 1 W11620704 (Glass door) and 1 W11590294 (Igntr-oven) and 1 W11220387 (Burner-oven)"
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Willoughby, OH 44094
Jason N
Job Details:
07/21/2023
"Cc unit dispenser door not latching, gasket is torn on the bottom, and will sometimes intermittently not drainCustomer stated unit has been draining properly the last few weeks but wanted to have it looked at anyway. Replaced detergent dispenser and tub gasket using customer supplied pre Id parts. Connected unit to power and water and ran test cycle. All functions passed, unit drained out. Op test good."
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3400B
Near Pepper Pike, OH 44124
Corina H
Job Details:
07/21/2023
"Cust supplied parts. The cooktop on the right side and the switch for the fan. The fan switch is different, the off position is the opposite of the old one. Can not turn the switch around due to the indicator light. Cust is ok with the switch in the wrong position. Tested opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Mentor, OH 44060
Jason N
Job Details:
07/21/2023
"Cc unit making strange noise inside refrigerator sectionFound noise in question is the damper control opening and closing, making more noise then it should. Ordering damper control. ; ordrng 1 WPW10479155 (Damper control)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Burton, OH 44021
Joe O
Job Details:
07/21/2023
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
KENMORE WASHER
Model 417.97912701
Near Madison, OH 44057
Joe O
Job Details:
07/21/2023
Installed bearing. Tested. Op test ok
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Madison, OH 44057
Joe O
Job Details:
07/21/2023
Installed element. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Painesville, OH 44077
Joe O
Job Details:
07/20/2023
Cc: door not staying closedFound catch falling out. Reseated catch. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Willoughby, OH 44094
Corina H
Job Details:
07/20/2023
Replaced the panel. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
07/20/2023
Cc unit still not cooling Found lokring on aluminum cap tube broke off during rear panel installation Replaced lokring fitting recharged advised to watch 72 hours ; used 1 W11504447 (5/1.8 Nr Ms 00) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Willoughby, OH 44094
Corina H
Job Details:
07/20/2023
"CC that the unit is not starting or stops mid cycle. and the gasket came off. Confirmed. Ran diag f2e1 stuck key. The gasket is not letting the door shut. Will need a new gasket, control and ui.. ; ordrng 1 W11177741 (Gasket) and 1 W11088845 (Control) and 1 W11305303 (Main control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KP1
Near Madison, OH 44057
Dan
Job Details:
07/20/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Berea, OH 44017
David R
Job Details:
07/20/2023
"Replaced belt, cam, gearcase. Latch and drain pump test good. Ran diagnostics and calibration. Good, Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Bay Village, OH 44140
Angel
Job Details:
07/20/2023
"Cc no ice or dispensing, confirmed cc. Found broken wire at bottom of door, will need door. Gave customer estimate.; ordrng 1 LW11038917 (FR door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW0
Near Painesville, OH 44077
Jason N
Job Details:
07/20/2023
"Cc fan and hood light not workingConfirmed no functionality of fan or light from LH control. Ran diagnostics and tested manually both fan and light functions. Both turned on from manual command. Unit will need LH touch panel replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11206164 (Panl-cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48FKX00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
07/20/2023
Cc unit not cooling Found compressor off and inverter hot Used compressor tester and compressor started right up and ran for 10 min no issues Found inverter in back stock Installed inverter Unit is cooling at this time ; used 1 W10629033 ( inverter box) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
David R
Job Details:
07/20/2023
"Cc unit not advancing. Found broken belt, caused buy pulley cam being broke. Replaced both from t/s. Ran diagnostics good, agitating and spinning, good. Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Euclid, OH 44123
Jason N
Job Details:
07/20/2023
"Cc unit stays in sensing, does not advance to agitateRan diagnostics, found code f8e1 for low/no fill. Found drain hose laying on floor draining into floor drain. Corrected installation by using hook to attach to side of wash tub. Cleared code. Ran auto test cycle. All functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bratenahl, OH 44108
Jason N
Job Details:
07/20/2023
"Cc unit not spraying water and hot electric smellRan diagnostics, found codes f9e1 for drain problem, f7e1 for variable speed wash motor failure, and f8e4 for overflow. Ran test cycle, unit filled and drained, but wash motor only buzzing. Unit will need pump/motor assembly replaced. ; ordrng 1 W11416362 (Pump/motor)"
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Cleveland, OH 44108
Jason N
Job Details:
07/20/2023
"Installed bearing kit. Ran auto test cycle and manual spin cycle. All functions passed, no abnormal noises. Op test good."
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Brecksville, OH 44141
David R
Job Details:
07/20/2023
"Cc grinding, backing noise. Bearings broke in tub, inner tub not connected to outter tub. Called techline. Would need Rear/Front outer tub, inner tub. Inner basket is discontinued."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS8
Near Cleveland Heights, OH 44106
Jason N
Job Details:
07/20/2023
"Cc unit freezer is working but not cold in ff section, also no light in ff sectionFound unit is cooling but no airflow to ff section, evaporator fan is not running. Checked power to fan motor, good at 118v. Unit need evaporator fan motor. Light bulb in ff section is burnt out, will also need replaced. ; ordrng 1 5304521244 (Motor), used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details:
07/20/2023
"Cc unit not operating properly, confirmed cc unit would not spin up in diagnostics auto test. Leaned unit back and found cap leaking oil. Changed cap from truck stock, opt test good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/20/2023
"Cc that the unit is making a noise when they set fast ice. They took video. Noise sounds like is coming from a fan, tested fans but cant duplicate issue. Will order both. ; ordrng 1 W10846539 (Ice fan) and 1 W11578030 (Fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Fairview Park, OH 44126
Manny
Job Details:
07/20/2023
"Cc unit smells, verified and found calcium buildup on dispensers, dispensers smells like mold, can detect any smell other than the dispenser, advise customer to run a clean cycle with white vinegar, as white vinegar is really good at getting rid of calcium buildup and any mold smell. Unit working properly and no codes found."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44092
Joe O
Job Details:
07/20/2023
"Cc: Lf errorFound error codes f0e3(overload) f7e8(stator over temp) f8e1(long fill). Ran auto test, all tests pass. All valves working. Needs control; ordrng 1 W11611438 (Control)"