We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Painesville, OH 44077
Brian M
Job Details: 01/27/2023
"Found several errors Fae5, 8-1 7-1 and a-4Ran auto test no issues found Checked drip pan no water Possibility of unit just needing reset Ran test cycle found a ton of soap in tub Advised to let unit cycle and wash out suds Power cycled advised to watch"
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
Angel
Job Details: 01/27/2023
Cc that the bottom rack does not want to slide out. Verified and found that the basket came off the tracks reinstalled the part that came off the rack and installed the rack back on the track pulled it in and out and its working as should explained to customer to make sure door is all the way down before trying to pull out the rack because if not since the rack is on a firm track they will just force it and break it also not to overfill the rack with heavy dishes opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Fairview Park, OH 44126
Manny
Job Details: 01/27/2023
"Cc unit needs calibration again, verified and set to 350 took temps and temp probe#1 at 346, probe #2 at temp after 10 mins took temps at probe #1 @341, probe #2 @352 , and unit is calibrated to +15, we been here 4 time for same issue, we take temperatures and they are good, calling wpl tl, (8:10am to 8:45)spoke to Leon, he said no parts are needed since temps are optimal, customer is upset and are removing the unit from the kitchen and using the old unit they have."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Painesville, OH 44077
Joe O
Job Details: 01/27/2023
"Cc: electrical burning smellCustomer stated the electrical burning smell has gotten worse over the time the unit was used. Customer stated the smell was still slightly present upon arrival. I did not smell anything abnormal. Ran auto test. Found a small odor coming from unit when spinning. Did not smell like burning. Checked full harness, no shorted or burnt wires. Advised it could be the coating applied to parts during assembly. Could not duplicate issue. Documented on service matters with Techline. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Willoughby, OH 44094
Jason N
Job Details: 01/27/2023
"Installed pump/motor. Found piece of glass stuck inside suction hose leading to pump, removed. Ran wash test for several minutes. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Ashtabula, OH 44004
Dan H
Job Details: 01/27/2023
"Customer complaint that right rear burner is not lighting, confirmed, found oriface not seated properly on cooktop surface causing burner head to not sit properly on oriface, corrected, op test good"
We serviced a
GE DISHWASHER
Model GDT665SMN2ES
Near Elyria, OH 44035
David R
Job Details: 01/27/2023
"Cc intermittent problem, will run 5-10 mins then shut off, no lights, sometimes will run through cycle. Started unit up, ran 20 mins, not turning off. Called GE tech line. Went through diagnostics, all working correctly. Recommended replacing main control. ; ordrng 1 WD21X25992 (Control main), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Brian M
Job Details: 01/27/2023
Installed panel OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Joe O
Job Details: 01/27/2023
"Cc: no power, locked lidFound unit is locked. Popped top. Found no indicator on control. Ohmed out drain pump. Pump checked good. Needs control; ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE STACK W/D
Model 417.6172351
Near Lakewood, OH 44107
Manny
Job Details: 01/27/2023
"Cc unit not heating but runs, took apart and checked components, thermostat is open, heater is open high limit is out of range, customer will not proceed with the repair ; ordrng 1 3204267 (thermo-safety!dryer) and 1 134120900 (thermal limiter) and 1 137032600 (limiter) and 1 137392700 (heater asmy w/hous)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Rocky River, OH 44116
Angel
Job Details: 01/27/2023
"Cc that unit will start to preheat but takes too long to preheat or will not pass a certain temperature. Removed the bake element cover and found the element shorted and grounded to the cavity. Unit will need bake element replaced.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH3
Near North Olmsted, OH 44070
Angel
Job Details: 01/27/2023
Cc that unit is not washing only fills and drains. Ran unit and pump is just humming unit will need pump replaced. Gave customer estimate but stated he will rather use money for a new unit; ordrng 1 WPW10605057 (Pump motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Jason N
Job Details: 01/27/2023
"Cc unit not starting or completing cyclesRan diagnostics, found cod f8e1 for no/low fill. Ran auto test, found almost no cold water coming it to unit. Checked water pressure from house connection. Good psi. Found inlet valve screen on cold side blocked with sediment. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (Inlet valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Amherst, OH 44001
David R
Job Details: 01/27/2023
"Replaced main control and motor, ran diagnostics, good. All components working, good. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MG46775BDQ
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 01/27/2023
Found sensors off on reading ordering also control is needed as well numbers are fading ; ordrng 1 WPW10166969 (Control) and 2 WP74011433 (Sensor)s and 1 12001655 (Sensor)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Painesville, OH 44077
Dan H
Job Details: 01/27/2023
"Installed new sump assembly and adjusters, op test good"
We serviced a
GE REFRIGERATOR
Model PWE23KMKGES
Near Mentor, OH 44060
Joe O
Job Details: 01/27/2023
Installed cover. Op test ok
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44102
Manny
Job Details: 01/27/2023
"Cc unit doing the same thing, verified and hot water still turned off, he questioned me that if Im sure thats the issue, told him yes if the hot water is not coming in the unit give an error, turned on the hot water and show him unit working, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near LaGrange, OH 44050
David R
Job Details: 01/26/2023
"Cc unit not cooling. Frost build up in FZ evap cover found faulty thermistor. Clamp to thermistor is cracked. Ordering thermistor, clamp and UI control, heater if needed. * 2 job count; ordrng 1 W11437914 (Thermistor clamp) and 1 W11518204 (Ui) and 1 W11650662 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Strongsville, OH 44136
David R
Job Details: 01/26/2023
"Cc unit no crushed ice concerns and low ice concerns. Icemaker not cycling correctly. Replaced from t/s. Tested actuator for crushed/cubed ice. Working correctly. Activated when its suppose to. Tested and seems as though water pressure is low. Went and opened and closed multiple times the water shutoff to unit. Customer to monitor and if water pressure is low, have plumber check out water pressure and water line if needed. Give 24hrs for full bin of ice. Op Test Ok.; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 01/26/2023
Harness on pump was broken replace but also found pressure plastic tube from outer tub broken ordering outer tub ; ordrng 1 W11219115 (Outer tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bay Village, OH 44140
Angel
Job Details: 01/26/2023
Cc that unit sometimes will have water at the end of the cycle but dishes will be clean. Explained to customer that it has to be the drain pump overheating causing the issue at the end of the cycle. Replaced drain pump tested unit opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Fairview Park, OH 44126
Angel
Job Details: 01/26/2023
Cc that ff section light is not working. Opened door and found tape over the door switch causing the light to stay off removed tape and light turned on unit working as designed. Also unit is in the garage and explained to customer about the unit that if it stops cooling properly this units are not meant for garages they have to be in a area thats 55* or higher for proper cooling opt test ok.
We serviced a
GE REFRIGERATOR
Model PFE28KSKISS
Near Highland Heights, OH 44143
Corina B
Job Details: 01/26/2023
CC that the unit is not cooling and frost in the freezer. Ff 37-40. Fz 0-5 control set at 37. Door could of been propped open to freezer. Has the thermometer reading 37. Working as designed. Checked the evaporator good frost pattern. Fan is running. Advised cust there can be a + or - of 5*.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Painesville, OH 44077
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is stuck on spin cycle, ran diagnostics found f7e1(basket speed fault) and f8e1(long/no fill), found supply valves turned off, turned on, valves open, lid locks unit spin, optical sensor is reading basket, ran drain and spin cycle, lid locks, unit completed spin cycle and shut off, unit is operating as designed"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Painesville, OH 44077
Dan H
Job Details: 01/26/2023
"Installed new dispenser door, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint that unit only washes on hot, found hot and cold water lines reversed, corrected, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Kirtland, OH 44094
Brian M
Job Details: 01/26/2023
Cc unit not fully spinning out clothes Found unit to have over load errors Ran calibration and rest unit Advised on loading and soap usage
We serviced a
JENN-AIR WALL OVEN
Model JJW3830WS00
Near Painesville, OH 44077
Jason N
Job Details: 01/26/2023
"Cc unit touch console, tones and buttons go on and off randomlyConfirmed console touch pad is randomly choosing its own options. Most likely short is touch pane. Console will need replaced. Part (W10344142) is discontinued. Unable to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Painesville, OH 44077
Jason N
Job Details: 01/26/2023
"Cc unit leaking water into ff sectionFound ice buildup in freezer section, defrost drain iced over. Cleared ice from freezer, steamed down drain hole. Ensured good flow through drain hole. Op test good."
We serviced a
GE DISHWASHER
Model GDF510PSJ2SS
Near Wickliffe, OH 44092
Jason N
Job Details: 01/26/2023
"Cc unit leakingRan wash test, found leaking from diverter assembly under unit. Unit will need diverter assembly replaced. Customer declined repair at this time. Estimate only. ; ordrng 1 WD19X25278 (Diverter)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Willoughby, OH 44094
Jason N
Job Details: 01/26/2023
"Cc unit displays close lid when lid is closedFound lid strike broken off. Replaced lid strike using customer supplied pre id part. Ran spin cycle, lid locked and unit spun. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25QGWH00
Near Maple Heights, OH 44137
Manny
Job Details: 01/26/2023
"Cc unit getting from in the fz, stated that the dispenser is broken, verified and ice door, ice guide and dispenser mechanism is broken, one of the parts is discontinued, I called BJ he did a nationwide search and part is NLA; ordrng 1 2180396 (Front assembly (Discontinued)) and 1 W10823377 (Door kit) and 1 WP2180224 (guide-ice)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Warrensville Heights, OH 44128
Manny
Job Details: 01/26/2023
"Cc unit making noise, verified and took apart and found a lot of screws in felt seal, removed noise is gone, noticed vents clogged, advise customer to clean and replace vent with either semi rigid or rigid, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shaker Heights, OH 44120
Manny
Job Details: 01/26/2023
"Cc unit not cooling in the Ff, verified and temps in the 70s int Ff and 34 in fz, fan is not running and thermal fuse out of range, ordering heater assembly and evap fan,; ordrng 1 W11559968 (Evap fan) and 1 W11650662 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44143
Jason N
Job Details: 01/26/2023
Cc unit freezer light not workingReplaced freezer led bulb using customer supplied pre Id part. Illumination restored to freezer. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Brook Park, OH 44142
Angel
Job Details: 01/26/2023
Cc that 2 of the button leds were not lighting up. Confirmed so I replaced console tested unit also had customer test it themselves opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Royalton, OH 44133
David R
Job Details: 01/26/2023
"Cc only used unit 4 times, getting F8E4 error. Found water in in tray, corrected and got rid of water. Customer does use Cascade platinum, could be causing oversuding. Checked over lines, gasket is good. Advised customer to try different brand pods and longer cycles. Unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Brecksville, OH 44141
David R
Job Details: 01/26/2023
"Cc, questions about FF drawers, scratches on Right FF door. Took pics, will need to order Stainless Steel door. Drawers all check good, one drawer seems to maybe be bent, ordering for customer to put in themselves just incase drawer is not correct, then we will return when door comes to house. ; ordrng 1 W11115323 (Drawer) and 1 W11449026 (Door) and 1 W10839793 (Badge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44105
Corina B
Job Details: 01/26/2023
Replaced the cord. Opt test ok.
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GB00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/26/2023
Cc front left burner not always igniting Found debris on igniter cleaned igniter OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Madison, OH 44057
Joe O
Job Details: 01/26/2023
"Cc: not washingFound sump is receiving proper power. Not washing. Shoved screw driver into pump to check for debris build up. No debris found. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, OH 44139
Brian M
Job Details: 01/26/2023
Cc wheel broken Replaced using rack kit OP Test Ok ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Rocky River, OH 44116
Angel
Job Details: 01/26/2023
Cc that unit was squealing on and off. Took apart unit and found one of the rollers was completely broken the beating came off. So I replaced all rollers and idler pulley reinstalled all parts tested unit opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Parma, OH 44134
Gabriel P
Job Details: 01/26/2023
Seal was torn ordering and correct issue with handle ; ordrng 1 W10571967 (Freezer seal) and 2 W10830046 (Seal)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Willoughby, OH 44094
Dan H
Job Details: 01/26/2023
"Installed new freezer section door, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HW01
Near Aurora, OH 44202
Brian M
Job Details: 01/26/2023
Installed thermostats ran test bake and broil OP Test Ok R
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Cleveland Heights, OH 44106
Manny
Job Details: 01/26/2023
"Cc unit has ice under the drawer verified and lots of ice under the drawer, took FZ apart and found some ice on the drain port, cleared ice and water draining properly, opt test ok"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near South Euclid, OH 44118
Jason N
Job Details: 01/26/2023
Cc unit door latches not working Found upper door lock interlock broken. Replaced door interlocks using truck stock kit. Ran heat test using cup of water. Good heat and operation. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44130
David R
Job Details: 01/26/2023
"Replaced cam kit, actuator and belt. Ran diagnostics, good. Ran calibration, good. Found hot/cold water line hitting back of unit. Zipped tied so they are further away. Good. Ran with a load in unit of towels. Ran normal and rinse and spin. Good. Unit itself is good. Customer pipes might shake from when hot/cold being activated. Customer might need to bold or bracket pipers to wall. After drain, clothes good. No noise. Make sure no overloading. Op Test Ok. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rocky River, OH 44116
Angel
Job Details: 01/26/2023
Cc that unit was pooling in the ff section area on the bottom. Verified and found drain tube clogged up with gunk and dust so I went pulled out unit removed drain tube and cleaned it out because it was completely clogged up reinstalled everything made sure water was flowing properly and it was opt test ok.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Kent, OH 44240
Brian M
Job Details: 01/26/2023
Cc unit not heating properly Found thermostat error Ran test found thermostat out of range ; ordrng 1 WPW10181986 (sensor) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model GU980SCGQ3
Near Highland Heights, OH 44143
Jason N
Job Details: 01/26/2023
"Cc unit leaking from right corner of doorFound door not centered in tub, left side of door contacting tub before latching. Adjusted door center using tub leveling feet. Ran wash cycle for 15 minutes. No leaks found. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Bay Village, OH 44140
Angel
Job Details: 01/26/2023
Cc that unit has an F7E1 error code. Ran diagnostics and confirmed unit has an F7E1 error code which is for a shifter fault so I tried to do a agitation but it would not agitate just hum Looked underneath and shifter looked fine so I replaced capacitor tested unit and it started working as should somI decided to replace shifter as well. Ran a test opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 01/26/2023
Installed agitator OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44108
Manny
Job Details: 01/26/2023
"Cc unit not drying properly, verified and checked all components all within range, unit is working as designed, could be who ever was renting this unit had electrical issues or vent issues, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bedford, OH 44146
Corina B
Job Details: 01/26/2023
"Used nitrogen to clear out the lines. Vacuumed for 20 minutes. Charged with 47grams of r600. Waited 20 minutes, normal noises. Advised cust the noises are normal. Opt test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Middleburg Heights, OH 44130
David R
Job Details: 01/26/2023
"Replaced convection fan assembly. Tested, good. Heating and no other noises. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Cleveland, OH 44113
Manny
Job Details: 01/26/2023
"Cc unit not washing properly, ran diagnostics no codes found, ran test cycle and watched unit through the cycle, and unit is working as designed, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Garfield Heights, OH 44128
Corina B
Job Details: 01/26/2023
Found the inner door and the tub have damage. Will need a new tub and inner door. Office to reschedule appointment ; ordrng 1 W11409866 (Tub) and 1 W11579566 (Insert) and 1 W11559689 (Inner door) and 1 W11606677 (Seal)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 01/26/2023
"Cc noise is the same Called whirlpool. Recommend replacement of housing, motor and blower all at once ; ordrng 1 W11246350 (housing) and 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Avon Lake, OH 44012
Angel
Job Details: 01/26/2023
"Cc that unit is all frosted up back off ff section. Verifies and evaporator is all frosted up u it will need fan with harness, main control board, drip pan and damper in case its rusted out with all the moisture from the ice setting job for a 2 job count.; ordrng 1 W11033168 (Fan with harness) and 1 W10843055 (Control board) and 1 WPW10389152 (Support) and 1 WPW10248595 (Damper) and 1 W11457241 (Drip pan)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Fairview Park, OH 44126
Manny
Job Details: 01/26/2023
"Replaced heater, ran test cycle and good heat, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/26/2023
"CC that the f2e1 is still coming up. Confirmed, ran diag F2e1 stuck key. Checked connection, good. Will need a new ui; ordrng 1 W11086141 (Ui)"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Dan H
Job Details: 01/26/2023
"Installed new suspension, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Willoughby Hills, OH 44094
Joe O
Job Details: 01/26/2023
Cc: not completing load on bulkyFound error code f8e1(long fill) f7e6(motor fault) f7e7(motor unable to reach target rpm). Found drain hose ran under sink directly to drain. Advised customer drain needs to be at 39 inches. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mayfield, OH 44143
Joe O
Job Details: 01/26/2023
"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 33 degrees. Found evap completely frosted over. Ohmed out heater harness from control. Found open. Needs evap harness, and elementElement out of stock. Office to reschedule ; ordrng 1 W11650660 (Element) and 1 W11545823 (Evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Eastlake, OH 44095
Dan H
Job Details: 01/26/2023
"Installed new ice box fan, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Highland Heights, OH 44143
Joe O
Job Details: 01/26/2023
"Cc: squeaking/whining noiseFound error codes f6e2(communication error) and f2e1(stuck key). Ran auto test. Ran manual high speed spin. Found seal squeaking. Needs gear caseAdvised customer may need control and ui. Customer does not want to repair at this time ; ordrng 1 W11393685 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is not heat, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279816 (Cut off kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Highland Heights, OH 44143
Joe O
Job Details: 01/26/2023
Installed doors. Customer stated they do not have the name plate. Re ordering name plate; ordrng 1 W10876598 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint of buzzing noise, confirmed, found evaporator frozen solid, found defrost thermostat open, unit needs new fan/thermostat/harness; ordrng 1 WPW10514110 (Fan/harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near South Euclid, OH 44121
Joe O
Job Details: 01/26/2023
"Cc: intermittently not coolingFound temps in ff section at 54 degrees, freezer at 34 degrees. Evap partially frosted over. Found unit would not enter into diagnostics mode. Cycled power. Entered diagnostics. Manually defrosted. Unit is defrosting. Found thermistors in range. Needs control. Customer had control from previous repair(new never installed). Installed control. Advised customer to monitor over the next 48 hours. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC300VW1
Near Mayfield, OH 44143
Jason N
Job Details: 01/26/2023
"Cc hot water setting does not work, not spinning out all the time.Ran hot water wash selection, found unit intermittent adds cold water and if bumping the ATC switch causes water to stop entering. Unit will need ATC switch replaced. Part (W10202616) is discontinued. Unable to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/26/2023
Cc: not washingFound no stored error codes. Ran auto test. Found motor just humming. Capacitor failed. Replaced capacitor. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXBL1
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is not working and theres water in the bottom, started normal wash cycle, unit filled and began washing, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chesterland, OH 44026
Jason N
Job Details: 01/26/2023
"Cc no water coming into unit. Ran diagnostics, found code 4-4 for wash motor failure. Wash motor did not turn on during test cycle. Unit will need wash motor. Customer not convinced. Started normal cycle, water is coming in to unit, wash motor did turn on during normal cycle but pump sounds very sluggish. Quoted customer wash motor replacement. Customer declined repair at this time. Estimate only. ; ordrng 1 W10902372 (Wash motor)"
We serviced a
GE WASHER
Model GTW220ACK1WW
Near Huntsburg, OH 44046
Jason N
Job Details: 01/26/2023
"Cc unit not starting cyclesRan diagnostics, found code 14 for lid lock failure. Ran spin drain, confirmed lid will not lock. Unit needs lid lock service kit ; ordrng 1 WH08X32697 (Lid lock)"
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details: 01/26/2023
Installed microwave appliance manager and switches. Turned power back on. Still getting error code f6e8. Needs ui boardsPart shows out of stock. Office to reschedule; ordrng 1 W10570025 (panl-cntrl) and 1 WPW10708464 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Cleveland, OH 44135
Manny
Job Details: 01/26/2023
"Cc unit making noise, verified can duplicate noise, tilted unit back and found gear case leaking oil and oil on some of the drive components, unit needs gear case, pulley, agitator, cap, and actuator.; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Lock nut) and 1 W11449840 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Ashtabula, OH 44004
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping out, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 WH23X28418 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Hiram, OH 44234
Brian M
Job Details: 01/26/2023
Cc unit over cooling Found temps to be at 38 but control reading 45 damper not closing Adjusted temp offset using control settings Advised to watch and give it 72 hours If issue is still present will need control and thermostat ; ordrng 1 WPW10746274 (cntrl-elec) and 1 WPW10224292 (harns-wire)
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Painesville, OH 44077
Corina B
Job Details: 01/26/2023
"CC that the unit is still taking to long to dry. Removed the vent let dry cycle several times cycling off at 279* on high and cycling back on at 180*. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked vent outside, on a second story, flaps have a birds nest inside. Gave cust dryer vent wizard. Took pic. Opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Chardon, OH 44024
Joe O
Job Details: 01/26/2023
Cc: oven not heatingFound igniter open. Replaced igniter. Tested. Op test ok Customer showed pop; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Lorain, OH 44055
Angel
Job Details: 01/26/2023
Cc that unit was not working. Verified and unit turns on but doesnt want to do anything. Ran diagnostics and unit had an F8E1 error for long fill and F5E2 and F5E4 for latch verified latch and found unplugged so I plugged it in and ran a test cycle and unit started functioning as should opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Amherst, OH 44001
David R
Job Details: 01/26/2023
"Replaced tub assembly, ran unit on normal. No leaks. Ran a diagnostics cycle to test all components, good, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Parma, OH 44134
Gabriel P
Job Details: 01/26/2023
Ran rinse and spin no leak at the moment advise to monitor
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Berea, OH 44017
Gabriel P
Job Details: 01/26/2023
"Found cutoff open replace from t/s opt test ok ; used 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Berea, OH 44017
Gabriel P
Job Details: 01/26/2023
"Replace dryer kit,opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/26/2023
Found fuse open replace from t/s opt test ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/26/2023
Found power cord not plug in all the way also reset factory settings opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTB00
Near Amherst, OH 44001
Gabriel P
Job Details: 01/26/2023
"Took filter out,opt test ok ;"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Amherst, OH 44001
Gabriel P
Job Details: 01/26/2023
"Found drain hose on floor correct issue and explain customer how unit works then ran calibration and auto test pass,opt test ok"
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/25/2023
"Cc that unit is not cooling properly in the top section of the refrigerator and its been leaking as well. Verified and found that the ff section drain tube is clogged up and the evaporator is all frozen up tried steaming out ice to remove foam from evap cover but its so brittle that it will start breaking also the damper assembly has damage to wiring because of water running over it will need damper assembly, evaporator cover fan, thermistor and main board replaced checked for parts and damper assembly is discontinued but also the customer stated that even if it was available it was to expensive to repair.; ordrng 1 WR55X10763 (Control board) and 1 WR13X10573 (Evap assembly) and 1 WR23X10582 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near Chesterland, OH 44026
Joe O
Job Details: 01/25/2023
Installed magnetron and diode. Tested. Op test ok
We serviced a
AMANA REFRIGERATOR
Model afd2535deb6
Near Chardon, OH 44024
Brian M
Job Details: 01/25/2023
Installed tube Cleaned drain tube OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/25/2023
"Replaced tub. Ran, no water. Good, no leaks. All components working good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEB01
Near Parma, OH 44134
Corina B
Job Details: 01/25/2023
"CUSt showed pop, sent pic CC that the unit is not making ice. Ice maker was cycling when arrived. There are cubes in the bin. The cubes are half the size. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Parma, OH 44129
Corina B
Job Details: 01/25/2023
"CC that the ff food freezes and is on cold, doors do not Aline and there is a creek when opening. Confirmed. Steamed freezer door out to get even with the ff door. Ff door is hitting the screws. Raised the door. Freezer was a max cold, put to normal and the ff at recommended. Advised cust to monitor. Opt test ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Berea, OH 44017
Corina B
Job Details: 01/25/2023
"CC that the door closure is broken. Confirmed. The mullion rail is broken, door is ok. Found the door switch also broken. Will need a new mullion rail and switch. Office to reschedule appointment ; ordrng 1 WPW10624450 (Mullion rail) and 1 W11123941 (Door switch)"