Service History 238 - Fred's Appliance

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS4

Near Brecksville, OH 44141

Marie V

Job Details: 12/09/2021

"Cc that the turn table is not working. Confirmed. Verify power, correct power. Replaced turn table and tested with cust on different settings. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Aurora, OH 44202

Joe O

Job Details: 12/09/2021

"Installed spark module. Ran test bake. Unit still not heating. Checked voltage to dsi from control. Found control is not sending power to dsi board. Needs controlSpoke with JS, stated to charge the difference in partsIgniter is incorrect igniter, and is not needed. Took to return if needed; ordrng 1 W11205353 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Mentor, OH 44060

Jason N

Job Details: 12/09/2021

"Cc unit door closes on its ownCustomer showed popCustomer stated the door will close on its own when opened, not a big problem but more annoying then anything. Adjusted unit leveling to keep door stable at open position. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Brecksville, OH 44141

Marie V

Job Details: 12/09/2021

Replaced both thermistors. Set back unit to recommended temps. Advice cust to allow 24 hours to adjust. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS

Near Thompson, OH 44086

Dan H

Job Details: 12/09/2021

"Customer complaint that unit is not drying the dishes, ran test cycle, no error codes, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 12/09/2021

"Cc unit tub banging during spin cycle, she didnt want to use it again in case something broke Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Tub suspension checks good. Ran spin and drain test with 4 wet towels. Unit spin out good, no excessive vibration or movement. Unit is working as designed, advised customer on load sizing and rebalancing of load if offbalance situations arise."

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS02

Near Avon Lake, OH 44012

Angel

Job Details: 12/09/2021

Cc that bottom oven was not heating. Verified and confirmed ignitor is weak causing it not turn on flame. Replaced ignitor tested unit and working as designed. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Marie V

Job Details: 12/09/2021

"Called cust she said that she needs to reschedule, appliance is not available at the store, unit is at the wear house she wants to move unit to get it installed and have us come back to diagnose unit. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Kirtland, OH 44094

Jason N

Job Details: 12/09/2021

"Cc unit LF burner not working correctlyTested burner, found flame very small and irregular. Checked gas orifice, found orifice covered in white lithium grease. Noticed orifice is smaller then orifice in replacement part. Replaced orifice using customer supplied pre Id part. Reran burner test, proper size flame and good blue color. Op test good."

We serviced a

GE DISHWASHER

Model PDT855SIJ0II

Near Avon Lake, OH 44012

Angel

Job Details: 12/09/2021

"Cc that unit stopped draining again. Unit will need drain pump replaced. Parts shows out of stock office to reschedule with customer.; ordrng 1 WD26X22810 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Parma, OH 44129

Marie V

Job Details: 12/09/2021

"Cc that the unit is leaking a puddle of water on the left front corner. Confirmed , inspected bellow, pass . Followed water marks from leak and it comes from dispenser, unit does not have updated on dispenser. Will need new dispenser.; ordrng 1 W11465532 (Dispenser)"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWQ2

Near North Olmsted, OH 44070

Marie V

Job Details: 12/09/2021

Replaced control and panel. Op test okNo core for return

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near South Euclid, OH 44121

Corina B

Job Details: 12/09/2021

CC that the gasket came out. Confirmed. Found the upper rack hit the gasket. Bent the upper rack inward. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Beachwood, OH 44122

Manny

Job Details: 12/09/2021

"Replaced evap cover, advise customer to allow 24 hrs for temp to equalize. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, OH 44141

Manny

Job Details: 12/09/2021

"Replaced door gasket unit still leaks, leveled unit and still leaks, saw water coming down the cabinet seal, removed cabinet seal and reinstalled and leak stop, advise customer to monitor the unit and if it leaks again we will order the cabinet seal (W10864081) and replace it. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 12/09/2021

Installed led. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Cleveland, OH 44103

Corina B

Job Details: 12/09/2021

CC that there is frost in the freezer. Confirmed. Found the bottom of the freezer door is warped. Took pictures. Steamed the freezer out. Adjusted the gasket to hit the frame from letting the warm air in. Will need a new door and gasket. Office to reschedule. Advised cust to look door over. If door is damaged please still have us install the door. ; ordrng 1 W11435329 (Door) and 1 W10571967 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5RHAXNQ01

Near Beachwood, OH 44122

Joe O

Job Details: 12/09/2021

Installed condenser fan. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44134

Manny

Job Details: 12/09/2021

"Cc unit is dead but motor runs. Confirmed that unit is dead, not lights on console, drain pump runs and stops try setting in diagnostics mode and couldnt, replaced parts sent, ran diagnostics cycle and calibration op test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH54521JZ00

Near Willoughby Hills, OH 44092

Joe O

Job Details: 12/09/2021

"Cc: whole unit moves when opening doorFound issue is with install. Unit basically hanging from screws barely touching rear mount. When door is pulled the unit rocks. Customer will need installers or contractor back out."

We serviced a

GENERAL ELEC REFRIGERATOR

Model GFE29HMEIES

Near Geneva, OH 44041

Dan H

Job Details: 12/09/2021

"Installed new fresh food section evaporator fan, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV01

Near Cleveland, OH 44102

Corina B

Job Details: 12/09/2021

CC that the unit is not making ice. Found the bin full of ice. Cust stated there was power outage. Cycled ice maker cycled. Opt test ok ; ordrng 1 WPW10300024 (Ice maker)

We serviced a

CROSLEY RANGE

Model CRG3480LWD

Near Conneaut, OH 44030

Dan H

Job Details: 12/09/2021

"Customer complaint that oven is not heating, Confirmed, found igniter not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFGW2426UB

Near Ashtabula, OH 44004

Dan H

Job Details: 12/09/2021

"Installed new control and oven temperature sensor , op test good"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC6FS3

Near Avon, OH 44011

Angel

Job Details: 12/09/2021

Cc that when you press the high fan setting on hood it will trip breaker. Confirmed when you press the high setting for fan it will trip breaker. Took out wire box for hood and everything looked good also removed control and opened up and found two wires pinched and one of them was exposed thinking it couldve shorted out control. Called tech line and spoke to Andrew explained issue with wiring and we did a video call showed Andrew wiring where it was exposed and he took pictures and said unit is not repairable and will go under review the harness could not be replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 12/09/2021

"CC that was washing a mattress cover and it would not spin. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Found the gear case leaking oil. Will need a new gear case, shifter, belt, cam, capacitor and motor. Motor is still under warranty. ; ordrng 1 W11026785 (Motor) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor), used 1 SHIPPING (shipping and handling) from stock, O-SMS tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW1

Near Willoughby, OH 44094

Joe O

Job Details: 12/09/2021

Cc: not heatingFound thermal fuse open. Found venting partially smashed. Found lint build up in venting. Advised customer of smashed venting. Advised to replace. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Beachwood, OH 44122

Jason N

Job Details: 12/09/2021

Installed console. Ran bakes test and UI functionality tests. Op test good.

We serviced a

KITCHENAID RANGE

Model KFGG500EWH3

Near Geneva, OH 44041

Dan H

Job Details: 12/09/2021

"Customer complaint that the oven 50 degrees low and self clean is not working, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 351 degrees, started aqua lift self clean cycle, oven heated to around 300 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model CSP2970HQ1

Near North Olmsted, OH 44070

Manny

Job Details: 12/09/2021

"Took unit apart Replaced control board, ran normal cycle, opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FSX00

Near Shaker Heights, OH 44120

Corina B

Job Details: 12/09/2021

"CC that the unit stopped making ice but, started making ice last night. Confirmed. The bin was half full. Checked the optic eye, good. Checked the ice maker for loose cubes stuck, none. Working as designed."

We serviced a

FRIGIDAIRE DRYER

Model FDG336RES1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 12/09/2021

Installed gas coils. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Sheffield, OH 44054

Angel

Job Details: 12/09/2021

"Cc that unit started doing the same thing again where it finishes before time. Ran diagnostics and no error codes Verified the airflow again and was good at the outside of the house also checked lint screen and was clogged again with about 4 to 5 loads of lint in the screen. Explained to them again that they have to clean lint screen every load also they are using large mixed loads in auto dry also explained to them that mixed load, small load or large load have to be used in timed dry not auto dry because it will not dry your clothes completely having to start it again. Called tech line and spoke with Leon explained him the issue and said it was operator error and he agrees with what i explained the customer. Unit working as designed. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Strongsville, OH 44149

David R

Job Details: 12/09/2021

"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.75 r134a, unit cooling, pressures good.Customer wants to go ahead and fix the water hammering. Will charge for part and labor since separate issue.**also relayed back to customer that since FF door is not repaired and has big gap, unit will not cool down to proper temps. ; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Ashtabula, OH 44004

Brian M

Job Details: 12/08/2021

"Cc of leak Found bellow ripped at bottom Needs bellow ; ordrng 1 W11314648 (bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C6XYY00

Near Strongsville, OH 44136

David R

Job Details: 12/08/2021

"Cc unit not cooling properly. Found FF evap cover covered with ice. Fan not working. Measured resistance in thermistor. Out of resistance. Ordering evap fan kit, thermistor. ***set as 2 count job, will have to steam ice.** customer will call in to reschedule ; ordrng 1 WPW10451893 (Evap fan kit) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF3

Near Thompson, OH 44086

Brian M

Job Details: 12/08/2021

Cc unit not cooling properly Found air return clogged with ice due to ice maker leaking Ice forming on back of unit Advised that this is non repairable and most likely will get worse

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW9630DDS

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

"Cc: upper oven not working, error codeCustomer stated unit got extremely hot then threw a error code now will not work on upper oven. Found error code 1d11(runaway temp). Ohmed out temp sensor(1076 ohms). New control software is designed to work with 90* bent temp sensor. Needs control and oven sensorSensor shows discontinued; ordrng 1 WPW10169131 (cntrl-elec) and 1 7430P046-60 (Temp sensor(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Painesville, OH 44077

Jason N

Job Details: 12/08/2021

"Cc unit not preheating correctly,Customer states unit now reading too high after preheating, sometimes its too low or normal, highly variable. Rain bake test to 350 degrees, oven stable at present approx . 360 degrees. Customer stated he recorded temperatures as high as 400 degrees when setpoint of oven was at 325. Ordering main control and oven temp probe. ; ordrng 1 W11546066 (Control) and 1 WPW10181986 (Temp sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20TKXFW00

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/08/2021

"Cc unit not cooling Found both sections at room temperature, compressor is not running. Start relay clicking on and off. Checked amp draw from compressor, reading 13.3a on demand. Compressor is locked, will need replaced. ; ordrng 1 W10309990 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

David R

Job Details: 12/08/2021

Waiting on parts. Office to reschedule ; saved tckt

We serviced a

KITCHENAID RANGE

Model KESS907SWW06

Near Burton, OH 44021

Joe O

Job Details: 12/08/2021

"Cc: not heating properlyFound bake element open. Needs bake element; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB6000AWW

Near University Heights, OH 44118

Manny

Job Details: 12/08/2021

"Cc unit is leaking, no washing right and top rack rollers come off. Customer stated that they put a piece of rubber where the gasket goes and that stop the leak. Verified that unit needs a door seal, found tower sprayer and top spray arm clogged with calcium buildup and debris, and unit will need top rack rollers, parts are discontinued, informed customer that the parts needed are discontinued and her warranty company will reach out to her to let her know whats the next steps.; ordrng 1 WP99003318 (tower- spr) and 1 WP99002135 (stop- rack) and 4 WP903093 (wheel)s and 1 WP902894 (gasket) and 1 12001446 (spray arm,upper) and 1 99001864 (control switch)"

We serviced a

GE DISHWASHER

Model GDT655GJ5WW

Near Highland Heights, OH 44143

Corina B

Job Details: 12/08/2021

"CC that the unit is leaking. Found a water spot on the floor, directly above the vent. Could not confirm the vent leaking. Let the dishwasher run for 50 minutes. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Sheffield, OH 44054

Angel

Job Details: 12/08/2021

Cc that unit is not dispensing the detergent. Arrived at the home and customer had replaced tray already and tested it and said it was working good. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/08/2021

"Replaced control and shifter. Calibrated unit and ran auto test,pass. Started a new cycle, Op test okBrought core for return"

We serviced a

GE DISHWASHER

Model PDT825SGJ2BB

Near Westlake, OH 44145

Marie V

Job Details: 12/08/2021

Cc that the frame from UI broke. Cust has part. Replaced part. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW4

Near Cleveland, OH 44109

Marie V

Job Details: 12/08/2021

"Cc that the unit fills up and drains good but does not spin. Confirmed, found bearings are ceased, unit will need new basket with bearings, basket is not longer available. Unit cant be repair ; ordrng 1 W10772618 (Outer tub rear) and 1 W10772607 (Outer tub, front) and 1 8182247 (Basket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW0

Near Cleveland, OH 44104

Marie V

Job Details: 12/08/2021

"Cc that they found water at the end of the cycle. Ran diag found error code 8-2 drain motor electrical problem. Replaced drain pump, tested unit and ran auto test, no error codes. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM00

Near Hiram, OH 44234

Brian M

Job Details: 12/08/2021

Cc of oil under door then it stopped Found no oil residue anywhere moved fridge inspected floor and back of compressor no oil found Advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near South Euclid, OH 44121

Manny

Job Details: 12/08/2021

"Cc oven not lighting. Replaced igniter using T/S 12400035, opt test ok ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Maple Heights, OH 44137

Marie V

Job Details: 12/08/2021

"Cc that the unit is not locking. Ran diag found error code F2E1 stuck key , F1E2 motor control fault. Ran test #1 for main control, is missing voltage DC to shifter, main control has malfunction. Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11399433 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS04

Near Parma, OH 44134

David R

Job Details: 12/08/2021

"Cc of noise, had a recording, asked about sounds. What the sound she i describing is the refrigerant being pushed through the system. Normal. Went through diagnostics, all fans good, all components turning on/off normally. Checked and padding is around on evap line, added more to help with sound. Good. Op test ok."

We serviced a

KENMORE WASHER

Model 11029522801

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/08/2021

Replaced the valve. Filled washer. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Cleveland, OH 44124

Corina B

Job Details: 12/08/2021

Replaced the water valve. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model GS563LXSS0

Near University Heights, OH 44118

Corina B

Job Details: 12/08/2021

"CC that the oven is not working. Confirmed. Checked the gas valve Or to red 203 ohms orange to blue open. Found the wires to the igniters are non coated. Will need a new gas vavle and harness. ; ordrng 1 WPW10293048 (Valve) and 1 Wpw10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Mantua, OH 44255

Brian M

Job Details: 12/08/2021

"Cc unit giving error f6e1 Found code to be related to temp sensor or control Followed tech sheet temp sensor is with in range Needs control ; ordrng 1 W11544349 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Marie V

Job Details: 12/08/2021

Unit is not available at this point. Will reschedule ; schdld next appmnt for 12/15 WED !

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE05

Near Cleveland, OH 44105

Gabriel P

Job Details: 12/08/2021

Replace all parts opt test ok

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE535S0LZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/08/2021

Replaced burners and switches OP Test Ok

We serviced a

GE DRYER

Model GTX33EASK0WW

Near Maple Heights, OH 44137

Marie V

Job Details: 12/08/2021

"Replaced thermostats, ran unit. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2342LF3

Near Cleveland, OH 44120

Gabriel P

Job Details: 12/08/2021

"Temp was on Celsius changed to Fahrenheit and temp was set to high correct issue also customer has pin valve advise to replace it with 1/4 turn so it will allow more pressure to unit,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Wickliffe, OH 44092

Corina B

Job Details: 12/08/2021

"CC that the unit turned the drain pump on will not start and drn comes up on the screen. Ran diag F9e1 Drain Pump System Problem Long Drain. Could not blow threw the pressure hose. Cleared the pressure hole. Started a cycle with clothes, filled correctly. advised cust to use 1-2 tablespoons he detergent."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/08/2021

Cc of noise Found noise coming from idler pulley Replaced using repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Shaker Heights, OH 44122

Marie V

Job Details: 12/08/2021

"Cc that the unit is not draining. Confirmed. Removed all water from unit and removed drain pump, nothing inside preventing from draining. Used vacc to clean drain hose. Started a cycle and drained all the water, tested several times and replaced drain pump. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44104

Gabriel P

Job Details: 12/08/2021

"Found defective actuator,replace opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHX2325TS0

Near Painesville, OH 44077

Dan H

Job Details: 12/08/2021

"Installed new ice maker , op test good"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS2

Near Olmsted Falls, OH 44138

Angel

Job Details: 12/08/2021

Replaced switches and power cord had customer test unit was working as should. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model wee750h0hv1

Near Chagrin Falls, OH 44023

Joe O

Job Details: 12/08/2021

"Cc: panel not workingFound panel is functioning. Found error codes f6e0(oven user interface). Needs ui Customer does not want to repair at this time ; ordrng 1 W11335275 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Rock Creek, OH 44084

Dan H

Job Details: 12/08/2021

"Installed pulley, rollers, and blower wheel, op test good"

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/08/2021

"Cc unit making ticking noise and one time it didnt unlock the lid Customer stated unit is making a ticking noise when agitating, also one time the lid didnt unlock right away, and one time it didnt spin the clothing out. Ran diagnostics, found code f2e1 for UI stuck button. Ran auto test, found rotor is chattering under unit while in agitation. Rotor is tight to shaft, found gearcase shaft has some side to side movement causing rotor to vibrate as it rotates. Unit will need gearcase and slider. Could not duplicate lid lock issue or incomplete spin issue at this time. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10752189 (Screw)"

We serviced a

MAYTAG DRYER

Model MDE8400AYW

Near Moreland Hills, OH 44022

Jason N

Job Details: 12/08/2021

"Installed drum support roller and drive belt. Ran dryer op test, good tumble and heat, no abnormal noises. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/08/2021

"Installed console. Button test good, all functional. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

Installed control. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Euclid, OH 44117

Manny

Job Details: 12/08/2021

"Cc unit bearings are bad and making noise, set unit into a manual spin Heard- the noise coming from the bearings. Unit needs bearing kit.; ordrng 1 W10435302 (bearing) and 1 W10447783 (tool)"

We serviced a

KITCHENAID RANGE

Model KODE500ESS05

Near Broadview Heights, OH 44147

David R

Job Details: 12/08/2021

"Date of entitlement 12/10/20, in one year warranty. Cc timer shuts off before reaching countdown. Confirmed. Ordering console control. ; ordrng 1 W11086141 (Console)"

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Conneaut, OH 44030

Dan H

Job Details: 12/08/2021

"Installed ew user interface , op test good"

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Euclid, OH 44123

Jason N

Job Details: 12/08/2021

Installed washplate. Ran auto test and calibration. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS0

Near North Olmsted, OH 44070

Angel

Job Details: 12/08/2021

Replaced links tested unit and opening and closing as should. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WEC310S0FW4

Near Euclid, OH 44143

Manny

Job Details: 12/08/2021

"Cc unit not heating and light stays on, pushed the door switch and noticed that wasnt engaging, removed back cover and found door switch wires disconnected, reconnected wires, set unit to 350 unit heats and light Ill switch on and off as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Brecksville, OH 44141

David R

Job Details: 12/08/2021

"Cc unit door swinging open. Found hinge on right door came out of place. Corrected, good. Op test ok. Customer had questions about door sticking out farther than the other. Called techline, normal. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Conneaut, OH 44030

Dan H

Job Details: 12/08/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 10 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WPW10464673 (Fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Mentor, OH 44060

Jason N

Job Details: 12/08/2021

"Cc unit doors need replaced due to damage.Replaced LH and RH doors using customer supplied parts. Tested dispenser functions, tested good. Customer satisfied with appearance. Op test good."

We serviced a

KITCHENAID RANGE

Model KGRS505XSS05

Near Cleveland, OH 44111

Manny

Job Details: 12/08/2021

"Cc top oven to working. Ran bake confirmed unit is not igniting checked igniter for voltage, not voltage to igniter, called BJ he help me diagnose the issue and we determine that unit needs a main control.; ordrng 1 WPW10365423 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA DISHWASHER

Model ADB2200AWQ

Near Bedford, OH 44146

David R

Job Details: 12/08/2021

"Replaced latch. Tested, good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/08/2021

"Installed new user interface, op test good"

We serviced a

GE RANGE

Model CGS980SEM6SS

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

"Cc: broiler not working, temp concernsFound broil igniter open. Needs broil igniter. Ran test bake and broil. Watched. Unit maintaining temp. Op test ok; used 1 12400035 (IGNITER5299) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Fairview Park, OH 44126

Angel

Job Details: 12/08/2021

Cc that dryer was making a loud noise when spinning. Verified and unit just needed to be leveled it was off one legs rocking side to side. Leveled unit for customer tested and working as designed. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Willoughby, OH 44094

Corina B

Job Details: 12/08/2021

Replaced the motor and capacitor. Ran a calibration. Started a cycle. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Solon, OH 44139

Brian M

Job Details: 12/08/2021

Installed evap kit OP Test Ok Advised to watch ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW0

Near Beachwood, OH 44122

Marie V

Job Details: 12/08/2021

"Cc that during the cycle the unit shows error code and she has to turn unit off and started the cycle to continue. Ran diag found error code F51 - motor RPS failure. Tilted unit and found screw for rotor loose. Not good contact rotor with stator. Added lock tite, tested unit. Op test ok."

We serviced a

GE DISHWASHER

Model GDT530PSP6SS

Near Bedford Heights, OH 44146

David R

Job Details: 12/08/2021

"Cc unit not working. Got an FTD error code. Found drain port not knocked out. Corrected. Ran unit, good, running through cycle. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE525C0BS0

Near Cleveland, OH 44113

Gabriel P

Job Details: 12/08/2021

Replace sensor probe the preheat to 350 opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Ashtabula, OH 44004

Dan H

Job Details: 12/08/2021

"Installed new led bulb in freezer section , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

"Cc: not filling properly, not running through cycleFound error code f8e1(long fill). Found no water coming through water valve. Replaced water valve. Ran auto test and calibration. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS0

Near Rocky River, OH 44116

Angel

Job Details: 12/08/2021

"Cc that the units ui is not working. Confirmed tried pressing so e numbers and was not working as should took off panel and verified the ribbon harness to see if it was loose and was off a little but unit still did the same will need ui replaced. Customer stated that he will install part if we can order it for him. Ordering part for customer. Opt test ok. ; ordrng 1 WPW10475780 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Avon Lake, OH 44012

Angel

Job Details: 12/08/2021

Cc that unit was to cold verified temperatures and ff section was at 43* and freezer was at 4* temperature was a little high because customer had the temperature set to 41* but the temperature is as demanded on the control panel. Also stated ice maker was not working. Tested ice maker and passed all tests checked the fill tube for ice build up and heater wires made sure they werent snapped and were good also had the updated one already. Did find the seal for the ice maker vent duct was frozen causing air to scape and not going to the icebox as should cleared that out and tested the fans and heaters and they all passed as well. Also tested the baffle on the ff section and was opening and closing as should as of now the unit is working as should. Asked customer to monitor for now and if ice maker stops working again she will need the ice maker replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFH00

Near Cleveland, OH 44134

David R

Job Details: 12/08/2021

"Cc wanted unit checked out. New unit, answered all questions for customer. Unit test all good. Op test ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB4A

Near Brook Park, OH 44142

David R

Job Details: 12/08/2021

"Cc unit was leaking and not draining. New garage disposal, plug never knocked out to drain. Knocked plug out. Ran unit, drained correctly, good. Running normal cycle, kick plate is off, looking underneath, no leaks. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Eastlake, OH 44095

Corina B

Job Details: 12/08/2021

"CC that the ice maker is not making ice. Confirmed. Found the fill tube frozen. Steamed the tube out, filled. Will need a new door. Office to reschedule. Advised cust to look door over when it arrives. ; ordrng 1 LW11026428 (Door)"