Service History 238 - Fred's Appliance

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/16/2022

"Installed new control, op test good"

We serviced a

KENMORE RANGE

Model 790.75333314

Near Strongsville, OH 44136

Marie V

Job Details: 08/16/2022

"When arrived cust showed me is working now. Tested burner, pass. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Gates Mills, OH 44040

Jason N

Job Details: 08/16/2022

"Cc unit frosting again in freezer section. Found a few frozen droplets in freezer section, nothing out of the ordinary. I advised customer condensation may occur occasionally in small amounts due to doors being opened, and will usually dissipate over time. Added silicone to center mullion liner to ensure no air leakage from ff section."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ01

Near Garfield Heights, OH 44125

Joe O

Job Details: 08/16/2022

"Cc: not coolingFound temps in ff section at 61 degrees, freezer at 42 degrees. Found ball of ice on cap tube. Needs compressor, and evaporatorCompressor shows under 10 year part only warrantyCustomer does not want to repair at this time; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near South Euclid, OH 44121

Jason N

Job Details: 08/16/2022

"Cc unit not agitating Customer stated unit would not agitate, then at times, unit would not spin. Ran diagnostics, found codes f7e5 for shifter fault, f0e2 for oversuds and f1e1 for main control fault. Cleared codes, ran auto test cycle. All functions passed in auto test. Ordering main control for f1e1 control fault. ; ordrng 1 W11608058 (Main control)"

We serviced a

KENMORE RANGE

Model 362.75571691

Near Strongsville, OH 44149

Marie V

Job Details: 08/16/2022

"Cc that the burners are not coming on. Tested unit, at this point unit is working. Cust said that thats weird because it hasnt worked for a while. Removed top and inspect ignitor wires they are going bad. Parts are not longer available . Spoke with BJ. Told me to isolate wires. Op test ok"

We serviced a

MAYTAG RANGE

Model MER5530AAW

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/16/2022

Replaced oven sensor. Tested unit. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model RBD305PDS14

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/16/2022

"Cc unit died and sparked Found element shorted Found control getting power but nothing turning on Needs control and elements Parts are NLA ; ordrng 1 8300435 (switch,membrane (blk) and 1 8301917 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Streetsboro, OH 44241

Brian M

Job Details: 08/16/2022

Customer showed pop took picCc unit not spinning Found no errors Ran diagnostics cycle Unit is operating as design Advised on settings

We serviced a

GE WASHER

Model GTWN2800D1WW

Near Perry, OH 44081

Dan H

Job Details: 08/16/2022

"Customer complaint that unit is not draining, unit drains, found water running down transmission shaft, gear oil all over under unit , unit needs new transmission, customer does not want repair at this time; ordrng 1 WH38X10019 (Transmission), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFA

Near Painesville, OH 44077

Dan H

Job Details: 08/16/2022

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44111

Corina B

Job Details: 08/16/2022

"Cust showed pop, sent pic. CC that the u it is not cooling. Ff 41* Fz -2. Working as designed. Opt test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Seven Hills, OH 44131

David R

Job Details: 08/16/2022

"Replaced control, set unit volume to highest it can go. Good. Working as designed. Op Test Ok."

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/16/2022

"Cc that the unit is making a loud noise when spinning. Ran diag, no error codes. Ran auto test. I was able to hear gears from gearcase also unit when spinning was shaking too much. Removed agitator and found weld is broken. Basket is damaged. Unit will need gearcase and basket. Office will contact once they have eta on the part. ; ordrng 1 W11454741 (Gearcase) and 1 W11454741 (Basket)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland, OH 44111

Corina B

Job Details: 08/16/2022

CC that the unit does not heat. Turned oven to 350* 3.35 amps when on. Will need a gas valve and igniter ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Igniter)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF7

Near Lorain, OH 44052

Angel

Job Details: 08/16/2022

Cc that water valve was leaking on back of unit and that the mullion was broken. Verified and water line was off so I reinstalled it to make sure it was the valve and there was no leaks. Looks like the line was just loose causing it to leak. And for the mullion it will need a whole new door with mullion because the plastic tab that goes into door that the mullion slides onto broke off. Ordering parts. Office to reschedule ; ordrng 1 242185670 (Door RH) and 1 241779802 (Mullion hinge) and 1 242036306 (Mullion)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Valley View, OH 44125

Joe O

Job Details: 08/16/2022

Installed gear case and actuator. Ran test cycle. Found unit making buzzing noise. Motor excessively hot. Needs motor and cam; ordrng 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44108

Manny

Job Details: 08/16/2022

"Replaced latch and pump, ran diagnostics and calibration opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Painesville, OH 44077

Dan H

Job Details: 08/16/2022

"Customer complaint of standing water in tub and error code, unit flashing f8e3(overflow) error code, found filter basket clogged, cleared, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Sheffield Lake, OH 44054

Angel

Job Details: 08/16/2022

Replaced heater tested unit. Opt test ok.

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

David R

Job Details: 08/16/2022

"Replaced lower oven fuse, tested. Good. Op Test Ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Solon, OH 44139

Joe O

Job Details: 08/16/2022

"Cc: nothing workingFound control receiving proper power. Moisture got to control, rusted out and shorted. Needs controlAdvised customer could need other parts but cannot test without controlCustomer had someone at the house for them. Did not leave a payment method and would not answer the phone. Office to contact; ordrng 1 5304498781 (board-main power), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Avon Lake, OH 44012

Angel

Job Details: 08/16/2022

Cc that strike broke. Confirmed it was broken replaced with new one tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Willoughby, OH 44094

Dan H

Job Details: 08/16/2022

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"

We serviced a

JENN-AIR RANGE

Model JES9750AAS

Near Wickliffe, OH 44092

Jason N

Job Details: 08/16/2022

"Cc unit display not working, burners are out Found no display on unit. Customer stated that burners were working recently then stopped. Found when tested burner operation, display would come on momentarily. Checked all connections on control board and power cord. Plugged unit back in and display is now working. Possible loose neutral connection somewhere. Tested all functions, some buttons on touch panel are not responding. Panel will need replaced. Checked burner coils for continuity, all checked good, resistance within spec. Found terminals corroded and evidence or arcing due to poor connection. Cleaned terminals with emery cloth and reinstalled. Tested all burners, all burners are now heating. . ; ordrng 1 WP74005745 (Panel)"

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Avon, OH 44011

Marie V

Job Details: 08/16/2022

"Cc that the unit does not works. Confirmed. Unit does not powers on, tried rebooting, failed. Tried entering diagnostics, failed. Theres water at the basket. Took ohms on drain pump. 19.0ohms. Good. Door is locked. Control receiving 121Volts. Unit will need latch and control. Cust will call back. Waiting on warranty response. ; ordrng 1 W11394572 (Latch) and 1 W11426291 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Cleveland, OH 44144

Corina B

Job Details: 08/16/2022

Replaced the heater. Started a rinse cycle. Ran a calibration. No leaks. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/16/2022

Cc: adjuster brokenNeeds adjuster assembly. ; ordrng 1 W10712395 (adjuster)

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, OH 44120

Manny

Job Details: 08/16/2022

"Control came with a broken triac, customer stated that the box came partially open and was in an envelope and box was kinda crushed. Box does looks like it was stepped on, Spoke to bj and he advise reordering control. Ordering control ; ordrng 1 W11179310 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Willoughby, OH 44094

Jason N

Job Details: 08/16/2022

Cc unit moisture appearing on center railConfirmed condensation on center mullion rail. Found Humidity control was not turned on. Turned control on and wiped rail clear of moisture. Advised customer to leave Humidity control on and monitor.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Seven Hills, OH 44131

David R

Job Details: 08/16/2022

Replaced lower harness. Ran test mode. All components working. Op Test Ok.

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KBFN506ESS01

Near Avon, OH 44011

Marie V

Job Details: 08/16/2022

Cc that theres condensation in freezer. Confirmed. Found baking soda package preventing door from closing. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Avon Lake, OH 44012

Angel

Job Details: 08/16/2022

Cc that water kept dripping from ff section side. Verified and now the drain tube in ff section was clogged had a lot of debris and ice buildup steamed out and cleaned drain tube made sure water wad draining out properly. Opt test ok. Still waiting on doors to arrive.

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Cleveland, OH 44102

Angel

Job Details: 08/16/2022

Cc that freezer was getting frost on the left hand side but it stopped. Explained to customer that door had to been left propped open causing the issue. Explained to them to make sure they open the door by the center of the handle to prevent the door from getting cocked sideways. Unit is functioning as design. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pepper Pike, OH 44124

Joe O

Job Details: 08/16/2022

Installed 3rd rack roller. Found rack not sliding in. Found dent in tub. Needs tub assembly and feed tubeTub shows out of stock. Office to reschedule; ordrng 1 W10872558 (Feed tube) and 1 W11409866 (Tub assembly)

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Willoughby, OH 44095

Dan H

Job Details: 08/16/2022

"Customer complaint of ice build up in freezer section, unit is in a garage, found doors sealing, doors pop open and fall forward, leveled unit so doors fall closed, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2388GRW

Near Timberlake, OH 44095

Jason N

Job Details: 08/16/2022

"Cc unit leakingFound ice buildup on bottom of freezer section, evaporator drain tray iced over. Cleared ice from freezer and drain. Pulled drain tube from rear and flushed. Ensured good flow through. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Broadview Heights, OH 44147

David R

Job Details: 08/16/2022

Customer has been monitoring and working correctly. Customer does not want gasket replaced at this time. Replaced harness and damper. Adjusted temp. Good. Op Test Ok.***adjusted labor since did not put on gasket. Customer has gasket

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Sheffield Lake, OH 44054

Marie V

Job Details: 08/16/2022

Cc that the door is hard to open or close. Confirmed. Corrected issue. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44105

Corina B

Job Details: 08/16/2022

CC that the door keeps popping off. Confirmed. Found the top of the frame to the door not secure. Will need a new door and nameplate. Office to reschedule appointment; ordrng 1 W11176456 (Door) and 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Cleveland, OH 44113

Angel

Job Details: 08/16/2022

Replaced drain hose tested unit. Opt test ok.

We serviced a

GE DRYER

Model GFD45ESSMOWW

Near Solon, OH 44139

Brian M

Job Details: 08/16/2022

Cc unit chirping Found sliders damaged Needs slides ; ordrng 2 WE3M52 (dryer green bearing)s and 2 WE3M51 (dryer bearing slide)s and 1 SHIPPING (shipping and handling)

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Bentleyville, OH 44022

Brian M

Job Details: 08/16/2022

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/16/2022

Installed ice maker. Cycled. Op test ok

We serviced a

ROPER DRYER

Model RED4516FW0

Near Rocky River, OH 44116

Manny

Job Details: 08/16/2022

"Cc unit not drying properly and smells like burning. Verify and unit working properly but feel like over heating checked outside vent outlet and not airflow found flap block still in the vent, customer removed block and good flow, unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Willowick, OH 44095

Dan H

Job Details: 08/16/2022

"Installed new filter head, op test good"

We serviced a

KENMORE WASHER

Model 110.29622801

Near Willoughby, OH 44094

Jason N

Job Details: 08/16/2022

"Cc unit leaking Ran wash cycle on medium load, checked hoses, valves, no leaks found. Let unit agitate for several minutes. Switched to spin and drain. Could not find evidence of water leaking from unit. Could not duplicate leak concern at this time."

We serviced a

KITCHENAID ICEMAKER

Model KUIC15NHZS0

Near North Royalton, OH 44133

David R

Job Details: 08/16/2022

"Cc unit not producing ice, customer already changed filter out. Ran diagnostics, no water coming into unit. Verified 120 to valve when activated. Will need water valve.** apartments. Wants to be emailed and bill too.; ordrng 1 W10881366 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTD75GCPL0EG

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/16/2022

Cc no heat Found gas valve not opening Customer had parts installed customer supplied parts OP Test Ok

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, OH 44077

Jason N

Job Details: 08/16/2022

Cc unit leaking from underneathFound sheet of ice buildup on freezer bottom. Evaporator drain hole iced over. Cleared ice from freezer section and steamed down drain hole. Ensured drain tube clear. Op test good.

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Willoughby Hills, OH 44094

Dan H

Job Details: 08/16/2022

"Installed new springs and bellow, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Westlake, OH 44145

Manny

Job Details: 08/16/2022

"Cc that unit was giving error code after the first time they used it, he stated that wpl had him removed the drip tray and flow sensor, and unit have been working properly since, ran diagnostics and no codes, unit finished without any issues or leaks, leveled unit, and its working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland, OH 44102

Angel

Job Details: 08/16/2022

Replaced inlet valve and roller and rivet tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Brook Park, OH 44142

Manny

Job Details: 08/16/2022

"Cc unit frosting up in the fz, and Ff is getting warm, she stated that we are the 4th company that comes out for the same issue and that shes loosing hope on techs, I apologize and told her well get to the bottom of the issue, checked temperatures and 24 in ff and 7 in fz, cux stated that its working good because she had to unplugged it so the unit can melt all the frost in the fz, ran test mode and defros circuit shorted, set unit to forced defrost and unit defrosted checked bymetal and at 42k ohms which is out of range, unit needs evap harness, fz ambient thermistor and control board.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire) and 1 W10316760 (thermistor)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, OH 44035

Marie V

Job Details: 08/16/2022

"When arrived cust said that they tried to call, they called at 7 am. Explain office opens at 7:30. She said that unit is working right now. It was not heating but now is working. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Cleveland, OH 44127

Corina B

Job Details: 08/16/2022

"Replaced the heater, fuses and screen. Advised cust to install a semi rigid vent. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon Lake, OH 44012

Angel

Job Details: 08/16/2022

Cc that they have had an issue 3 times with unit thawing out there food in the freezer and not making ice. Verified and unit is working properly at the moment temperature in freezer was 13* but it was in defrost mode and ff section at 42* since customer has had same issue 3 times where it works and than stops working Im going to be ordering main control board and ui. Parts out if stock office to reschedule. ; ordrng 1 W11574770 (Main control) and 1 W11574767 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Jefferson, OH 44047

Brian M

Job Details: 08/16/2022

Installed heater OP Test Ok

We serviced a

MAYTAG DRYER

Model MGDP576KW0

Near Madison, OH 44057

Dan H

Job Details: 08/15/2022

"Customer complaint that unit is not heating, confirmed, gas valve is not opening, unit needs new gas valve ; ordrng 1 WPW10118347 (Gas valve)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, OH 44077

Dan H

Job Details: 08/15/2022

"Customer complaint that unit does not shut off, found timer motor continuously run on off positions, unit needs new timer; ordrng 1 WPW10185982 (Timer)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Painesville, OH 44077

Dan H

Job Details: 08/15/2022

"Customer complaint that cycle signal is not working, confirmed, unit needs new user interface ; ordrng 1 W11413567 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Olmsted, OH 44070

Angel

Job Details: 08/15/2022

Replaced heater tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chardon, OH 44024

Joe O

Job Details: 08/15/2022

Cc: not advancing through cyclesFound error codes f8e1(long fill no fill). Found low cold water pressure. Pulled water line. Found good house pressure. Needs water valve.; ordrng 1 W11038689 (valve)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kirtland, OH 44094

Joe O

Job Details: 08/15/2022

"Cc: tripping breakerFound unit receiving proper power. Found breaker trips as soon as start button is pressure. Ohmed out motor circuit, element and fuses. Nothing shorted to ground. Swapped l1 and l2 found motor starting. Advised customer he needs electrician to replace breaker."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Strongsville, OH 44136

Marie V

Job Details: 08/15/2022

"Cc that theres like something like sharp on the the lint trap area. Pass my hand and looked inside drum, pass. Removed cover lint found lint and paper stuck underneath. Removed all. Asked cust to try. Does not feel anything. Pass.op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Jason N

Job Details: 08/15/2022

"Cc unit lid broke, not lockingFound lid strike broken. Replaced lid strike, latch is undamaged. Ran auto test, all functions passed. Op test good."

We serviced a

MAYTAG FREEZER

Model MZC3122FW01

Near Mentor, OH 44060

Jason N

Job Details: 08/15/2022

"Recovered refrigerant. Installed uv filter drier and compressor process stub. Pulled vacuum on system to 29 in/hg for 15 minutes. Held vacuum. Recharged system with 6.3oz. Of r 134a. Low side stable at 0psi, good heat on discharge line. Unit cabinet starting to cool. Advised customer to allow 24 hrs for unit to return to proper cooling before restocking. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Euclid, OH 44119

Corina B

Job Details: 08/15/2022

CC that the ui says to rotate knob. Confirmed. Replaced the ui. Ran a calibration. Started a drain and spin. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Euclid, OH 44119

Corina B

Job Details: 08/15/2022

CC that there is ice dispensing on the floor when no one is using it. Had a customer fill the cup with ice. Cup is being filled to the top. Advised cust to fill cup 3/4 of the way. Showed cust that ice stays in the shoot when filling the cup full. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/15/2022

Cc unit will not stop beeping at the end of a cycle Ran diagnostics no stored codes all functions properly work. Ran auto test Could not duplicate issue Advised to watch

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Westlake, OH 44145

Angel

Job Details: 08/15/2022

Replaced line filter and control board. Ran a calibration and auto test. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, OH 44130

Manny

Job Details: 08/15/2022

"Cc unit not draining, verified and unit full of water, set unit to drain and pump wont even hums, disconnected pump and checked voltage to pump and good voltage coming in, and hose looks clogged up, unit will need a drain pump and hose.; ordrng 1 W11219380 (pump-drain) and 1 8269144A (drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Willoughby, OH 44094

Joe O

Job Details: 08/15/2022

Cc: freezing in ff sectionFound temps in ff section at 34-39 degrees. Found freezer temp at -3 degrees. Found top shelf in ff section restricting air flow. Advised customer on loading. Advised customer they can also adjust freezer temp to reduce flow in ff section. Op test ok

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Kirtland, OH 44094

Joe O

Job Details: 08/15/2022

Cc: not making iceIce maker attempting to cycle upon arrival. Ice maker will not cycle. Needs ice maker.; ordrng 1 WR30X38005 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 08/15/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, OH 44060

Dan H

Job Details: 08/15/2022

"Installed new freezer section led module, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Mentor, OH 44060

Dan H

Job Details: 08/15/2022

"Customer complaint that drum is hard to turn and making noise, found idler pulley squealing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Royalton, OH 44133

Marie V

Job Details: 08/15/2022

"Cc that the unit does not works and before it broke it did a very loud noise. Ran diag found error code F7E7 motor unable to reach target rpm, f7e1 basket speed sensor fault. Tilted unit, took pics found lots of grease came out if gearcase, unit will need actuator, motor, gearcase, belt and agitator. ; ordrng 1 W11454738 (Gearcase) and 1 W11222082 (Motor) and 1 W11480892 (Auger agitator) and 1 W11561052 (Agitator couple) and 1 W11418231 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44130

Manny

Job Details: 08/15/2022

"Cc light switch broke and Ff light is hanging by wires and filter is stuck, verified and switch is broken, light hanging, replaced light switch fix Ff light and removed and show customer how to replace filter, opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/15/2022

Cc leak Found drain pan clogged Cleared clog OP Test Ok

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP3

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/15/2022

"Cc that a knife fell into heater and melted. Confirmed . Replaced heater, tested unit, no leaks. Also ran diag, no error codes. Heater turned on at the end of. Advice cust to wash unit to get rid of burning smell. Op test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS01

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/15/2022

"Cc microwave display not on Found unit getting power but no display or power coming from control Recommend appliance manager and ui ; ordrng 1 W11375458 (Ui) and 1 W10915648 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Solon, OH 44139

Brian M

Job Details: 08/15/2022

Cc unit not advancing Found lid lock not functioning Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rocky River, OH 44116

Angel

Job Details: 08/15/2022

Cc that unit was mot making ice. Verified temperatures and ff section was at 39* and freezer was at 5*. Ran diagnostics and found E5 error code for ice maker thermistor fault. Replaced ice maker ran a cycle and passed also did a fill test and passed as well. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rocky River, OH 44116

Angel

Job Details: 08/15/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby, OH 44094

Joe O

Job Details: 08/15/2022

"Cc: not heating, timer not advancingFound breaker partially tripped. Reset breaker. Ran test cycle. Unit heating and cycling heat. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Solon, OH 44139

Brian M

Job Details: 08/15/2022

Cc leak Found water line not seated all the way Fixed and tested OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLSS2

Near Cleveland, OH 44143

Jason N

Job Details: 08/15/2022

Cc unit not starting Found door not latching and making contacts. Bent strike down slightly to ensure good contact in door latch. Unit started and washing. Canceled and drained and restarted. Unit started and washing. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Dan H

Job Details: 08/15/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Newburgh Heights, OH 44105

Corina B

Job Details: 08/15/2022

"cust showed pop, sent pic. CC that there was drops of ice in the freezer and the doors are easy to open. Confirmed. Used Vaseline around the gaskets. Gasket touching the frame. Opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Brecksville, OH 44141

Marie V

Job Details: 08/15/2022

"Cc unit still showing error code. Confirmed. Deleted error code and pulled unit out, all connections are good. Cooling fan works good. Replaced both mother boards like techline advice. Preheated oven to 350. Pass. Then preheated bottom as well , 350*. Pass. Brought cores and new console for return."

We serviced a

MAYTAG DBL WALL OVEN

Model MEW9630AS00

Near Seven Hills, OH 44131

Manny

Job Details: 08/15/2022

"Cc unit has rust and a hole on the ceiling, verified and unit has lots of rust on ceiling of the top cavity and a hole cause by rust called wpl tech line spoke to Andy, sent him pictures, he stated that this wont be covered since rust is considered a environmental issue, but customer can call the trade care team and see what they do for them. Asked to be transferred to safety, and he said thats not a safety issue so they wont do anything for her. Advise providing customer with trade care team number"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cleveland, OH 44120

Corina B

Job Details: 08/15/2022

CC that the ff is not cooling. Confirmed. Fz -6 and ff 55*. Found the gasket on the ff door at the bottom not touching the frame. Steamed out the freezer and gasket. Used Vaseline around the gaskets. Opt test ok

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Mentor, OH 44060

Jason N

Job Details: 08/15/2022

"Cc unit not heating Ran dryer op test, confirmed, no heat. Checked power to unit, good at 242v L to L. Checked all thermals, all checked good. Found burnt purple wire to heater element. Repaired wiring and replaced terminal. Reran dryer test, good heat. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Grafton, OH 44044

David R

Job Details: 08/15/2022

"Replace heater, tested and diagnostics, good, operation test okay."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Aurora, OH 44202

Brian M

Job Details: 08/15/2022

Ran entitlement and customer showed pop Cc of door Customer not used to mullion heater style of a door Unit is functioning properly Customer also didnt realize unit only goes to 19 degrees on the bottom right section

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Lakewood, OH 44107

Angel

Job Details: 08/15/2022

Cc that unit was cooling fine but it started dropping temperature after a week. Checked pressures and it was at 20psi on low side and 3psi in high side pressurized the system with 140psi of nitrogen used soap bubbles to try to find leak and found leak at aluminum capillary line had a pin hole. So I called tech line spoke with Butch explained issue and sent a picture of leak unit is not repairable. Unit going into a review.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Marie V

Job Details: 08/15/2022

"Replaced heater, tested unit. No leaks. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2351HEW1

Near Maple Heights, OH 44137

Manny

Job Details: 08/15/2022

"Cc unit not making ice, verify and unit only have a bit of ice in tray, ran harvest test from T to H and ice maker getting stuck in harvest, unit will need ice maker replaced; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Shaker Heights, OH 44120

Corina B

Job Details: 08/15/2022

"CC that there is a noise when running. Confirmed. Found the blower wheel packed with lint. Removed the lint, started a time dry no noise. Checked the vent outside good air flow. Opt test ok."

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