We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Gabriel P
Job Details:
12/07/2022
Found control not reading if lid is close or open ordering control ; ordrng 1 W11400681 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVWH10
Near Lyndhurst, OH 44124
Manny
Job Details:
12/07/2022
"Cc ice maker stop working, ran harvest test from T to H and no operation, took voltage on icemaker and 124vac unit needs icemaker, replaced icemaker with TS# w10884390 icemaker filled and homed, advise customer to allow 24 hours for icemaker to produce enough ice.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Cleveland, OH 44106
Marie V
Job Details:
12/07/2022
"Cc that they feel like unit is taking a long time to finish a cycle like over an hour when it was not that long. Ran diag found error code F0E2 oversuds. Ran auto test failed. Rebooted unit, pass. Ran calibration as well. Advice cust to monitor. But is working properly at this point. Op test ok"
We serviced a
KITCHENAID RANGE
Model KIRS608BSS0
Near Mentor, OH 44060
Joe O
Job Details:
12/07/2022
Installed element and sensor. Ran test bake. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bay Village, OH 44140
Angel
Job Details:
12/07/2022
Replaced pump tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Aurora, OH 44202
Corina B
Job Details:
12/07/2022
"CC that the I maker is not working. Confirmed. Checked the wires at the door, found the wires pinched. Will need a new door. Customer is calling whirlpool to see if they Will cover the door; ordrng 1 LW11202405 (Left Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Ravenna, OH 44266
Brian M
Job Details:
12/07/2022
Leveled door OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDI24SEBL1
Near Broadview Heights, OH 44147
David R
Job Details:
12/07/2022
"Cc unit leaking both sides. UI panel not always responding when options pressed, not lighting up all the time. UI panel switch 9743244 is NLA. Found lower door trimmed is cracked and missing on sides 4172127, worn gasket W11196317. Actual tub itself looks rusted by sides where customer is saying the water is coming from, would see if UI is available first. Sending over for NLA UI. ; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Richmond Heights, OH 44143
Jason N
Job Details:
12/07/2022
Installed cooling fan. Ran cooling fan. Op test good.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details:
12/07/2022
"Replaced the ui. Opt test n/g. Will end the control. Customer is calling whirlpool on wall oven and wants to try and set both appliances for the same day. ; ordrng 1 W10891907 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Rome, OH 44085
Dan H
Job Details:
12/07/2022
"New control, op test no good , unit arced from the back, found light socket terminal touching metal frame, no power to light from control now, unit needs new control and light socket; ordrng 1 W11548762 (Cntrl) and 1 W11594170 (Socket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near North Olmsted, OH 44070
Gabriel P
Job Details:
12/07/2022
"Icemaker was not cycling replace customer said that was only issue cycle new icemaker,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details:
12/07/2022
"Customer complaint of squealing noise, ran high speed spin cycle, ran drain and spin with wet load twice, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/07/2022
"Cc that fz frozen up and when she tried to open the door she heard something snapping and the door fell off the fz, FZ door not attached to the unit, all 4 taps on door broke off and are still attached to the rails(see pics) unit will need fz door, and ice maker screw brackets broken, unit will need icemaker as well. ; ordrng 1 LW10858419 (dor-fip) and 1 W11542654 (Icemaker)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Ashtabula, OH 44004
Dan H
Job Details:
12/07/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details:
12/07/2022
"Replace latch,and started locking but cycle was not advancing so replace control then it fill wash agitate and spin but not draining all the way and throw f9e1 error code long drain check harness on connector is good when to replace drain pump and notice harness was snap by the back of unit took pictures ordering harness ; ordrng 1 W11643701 (Harness)"
We serviced a
GE DISHWASHER
Model PDT750SSF1SS
Near Willoughby, OH 44094
Jason N
Job Details:
12/07/2022
Installed console cover. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Angel
Job Details:
12/07/2022
Replaced ui and control board ran a calibration and auto test opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Ravenna, OH 44266
Brian M
Job Details:
12/07/2022
Cc no water Unit filling normal but wash motor dead Replaced using truck stock OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Mentor, OH 44060
Joe O
Job Details:
12/07/2022
"Cc: noise from under unit, not spinning clothes outFound error codes f7e4(basket re engagement failure) f6e3(communication error) f0e3(overload). Ran auto test. Found noise coming from under unit, sounds like unit not completely engaged in spin. Needs control, ui, clutch, and slider; ordrng 1 W11478525 (Ui) and 1 W11510463 (Control) and 1 W10734521 (slider) and 1 W10754448 (clutch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44114
Marie V
Job Details:
12/07/2022
Cc that unit was spinning for a long time and that it fills with water and drain. Ran diag no error codes. Cust added clothes and set unit to drain and spin. Pass showed cust what is a off balance load. Cant find any problems at this point. Op test ok
We serviced a
GE REFRIGERATOR
Model GYE22KMHFES
Near Mentor, OH 44060
Jason N
Job Details:
12/07/2022
"Cc unit leaking underneath and noise from compressor Found noise in question is the ff evaporator fan, will need replaced. Leaking under unit due to ice buildup on freezer bottom, defrost drain is clogged, will clear drain and clear ice on return visit. ; ordrng 1 WR60X26866 (Evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Jason N
Job Details:
12/07/2022
Cc unit not cooling in ff sectionFound no airflow to ff section. Evaporator fan iced up in freezer. Cleared ice buildup around fan. Checked door gaskets for proper seal. All doors sealing properly. Advised customer to ensure doors are being closed all the way to prevent condensation from accumulating in freezer. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Westlake, OH 44145
Angel
Job Details:
12/07/2022
Replaced main control board and damper with thermistor also customer stated right door arrived so I replaced it as well. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WFG520S0AS0
Near Strongsville, OH 44136
David R
Job Details:
12/07/2022
"Cc bake not working. Tested broil, good, came right on. Found bake will sometimes light and sometimes not. Worn, not making good contact, a tiny crack of casing on bake ignitor. Ordering ignitor and harness ; ordrng 1 WP9758079 (Bake ignitor) and 1 WPW10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/07/2022
"Replaced led module, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Madison, OH 44057
Dan H
Job Details:
12/07/2022
"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor on,y made buzzing noise and never pumped water, unit needs new sump assembly ; ordrng 1 WPW10591570 (Sump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details:
12/07/2022
Cc that fresh food top lights are out. Confirmed. Found one light not working and the others dim. Replaced light. Op test ok
We serviced a
JENN-AIR RANGE
Model JDS9860AAW
Near Strongsville, OH 44149
David R
Job Details:
12/07/2022
"Cc Right side burners no spark, left side Front burners is rusted apart. Went through service tech sheet. All burners and ignitors need replaced. Not getting correct power from spark module, shorted switches and terminal. Parts are listed ; ordrng 1 8215557 (Spark module) and 4 WP3403M075-29 (Burner)s and 2 74004053 (Ignitor)s and 1 WP74005890 (Terminal) and 2 WP4330739 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGRS620PG0
Near Windham, OH 44288
Brian M
Job Details:
12/07/2022
Cc no heat Found vent not hooked up properly There is not enough space for me to properly install vent With what customer has Found thermal fuse open Replaced using truck stock Advised on vent replacement ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Elyria, OH 44035
Gabriel P
Job Details:
12/07/2022
Found temp on freezer 0 to 02 degrees and fresh food section at 37 to 39 degrees unit working as design
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Corina B
Job Details:
12/07/2022
"CC that the unit does not finish a cycle. Ran diag F8E1 NO FILL, LONG FILL. Confirmed tested the cold not water. Replaced the valve from t/s. The cold shut off will not shut off completely. Advised cust to replace the shut off. Opt test ok ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Cleveland, OH 44128
Manny
Job Details:
12/07/2022
"Cc unit have condensation on fz by ice chute verified temperatures are optimal and theres frost buildup on top of ice chute, performed water test on ice door and water coming right through, unit needs ice door.; ordrng 1 W11423781 (Ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Lorain, OH 44052
Angel
Job Details:
12/06/2022
Cc that unit is not cooling properly. Verified and found evaporator frosted over unit will need control board and ui. I set job as a 2 count because evaporator has to be steamed out completely and it will take some time. ; ordrng 1 W11196400 (Control board) and 1 W11518204 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB00
Near North Ridgeville, OH 44039
David R
Job Details:
12/06/2022
"Cc mullion strip hot and unit not cooling. Cold compressor. Bad start device, replaced from t/s. Good. Compressor came right on, cooling. Good. Op Test Ok.; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Jefferson, OH 44047
Jason N
Job Details:
12/06/2022
"Cc unit not agitating or spinning Ran diagnostics, found codes f7e1 for basket speed fault and f7e7 unable to reach target rpm. Checked under unit, found motor pulley broken away from motor shaft. Replaced motor using customer supplied part. Cleared codes and ran auto test and calibration. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW1
Near Perry, OH 44081
Joe O
Job Details:
12/06/2022
Installed control. Programmed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB
Near Shaker Heights, OH 44122
Corina B
Job Details:
12/06/2022
"Replaced the ui, main control and harness. Ran defrost in manual. Heater turned on. Steamed the evaporator out. Opt test ok brought core back for return"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Rock Creek, OH 44084
Jason N
Job Details:
12/06/2022
Cc unit not igniting on cooktop or ovenVerified no ignition on cooktop burners or oven. Found no gas coming out from unit. Checked gas source. Found shutoff valve closed at propane tank. Opened valve and retested unit. Cooktop burners and oven operation test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Jason N
Job Details:
12/06/2022
"Cc unit making loud noises Customer showed pop.Customer states unit is making a loud noise usually during the spin cycle. Ran spin and drain cycle, no abnormal sounds heard. Used 5 large towels for load test. Started wash cycle, let fill and agitate. Switched over to drain and spin. Let cycle finish, no abnormal noises heard. Could not duplicate noise concerns at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, OH 44011
Angel
Job Details:
12/06/2022
"Cc that unit was flashing the clean led and beeping and unit would not do anything. Took off kick plate and found water in the float switch tray so I dried it off and reinstalled tested unit for a while to see if it would leak but it wasnt leaking asked customer to monitor for now because it couldve been an over suds issue that caused the leak because I dont see any water stains anywhere else, also unit didnt have the updated heater so I replaced the heater as well Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Mantua, OH 44255
Brian M
Job Details:
12/06/2022
Installed panel OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/06/2022
No other issues found just freezer light stopped working. Replaced freezer light. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Corina B
Job Details:
12/06/2022
"CC that the unit is leaking. Found a plastic waterline connected to a saddle valve that was attached to the refrigerator at one point. The plastic waterline was still inside the flooring, looking like it was attached to the refrigerator. The saddle valve is tight on being shut off and not closing completely, causing the leaking. The shut off to the refrigerator is an inline and a braided flex line. The unit is not leaking. Its the saddle valve shut off. Took pictures. Advised cust to get a plumber. Does have a bucket to collect the water. Can not find a main shut off to the waterline. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Willowick, OH 44095
Corina B
Job Details:
12/06/2022
"CC that the ice cubes are small. Confirmed. Tested the water slow fill. Removed the filter, slow flll. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Chesterland, OH 44026
Corina B
Job Details:
12/06/2022
Replaced 5th I. Opt test ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Garfield Heights, OH 44128
Corina B
Job Details:
12/06/2022
Replaced the harness. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Avon, OH 44011
Angel
Job Details:
12/06/2022
"Steamed out evaporator replaced control box, harness and thermistor opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Garrettsville, OH 44231
Brian M
Job Details:
12/06/2022
Cc unit is smashed Found frame to be damaged right side sticks out further than left and side panel smashed in Unit doesnt seem to be square Called whirlpool They wanted me to call trade care.Trade care processed an exchange
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Columbia Station, OH 44028
David R
Job Details:
12/06/2022
"Cc unit is not making ice, customer already went through diagnostics with online/over the phone assistance, E5 error code. Temp reads 37* Ff 2* FZ.!Went through diagnostics, all fans good, icemaker fan good. Heaters are good. Ordering icemaker and dual valve. ; ordrng 1 W11579560 (Icemaker) and 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details:
12/06/2022
There was about and inch step to get dishwasher out when raise legs up I was able to get it up the lip but it was hitting the counter top advice customer that they going to have to get some one to take unit out so I can replace heater but they want to get it fix today customer lift counter while I pull unit and some pieces on counter top broke also I had to disconnect electrical on unit cause it was too short Replace heater then put everything back together opt test ok it took two hours see if we could charge again cause of how difficult it was
We serviced a
KENMORE REFRIGERATOR
Model 106.59299991
Near Westlake, OH 44145
Gabriel P
Job Details:
12/06/2022
Fan was issue all along it will work intermittently and then it wont work
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Dan H
Job Details:
12/06/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 53 degrees, freezer section temperature at 0 degrees , found evaporator fan not running, reset control evaporator fan started, advised customer to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, OH 44139
Joe O
Job Details:
12/06/2022
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FB2
Near Kent, OH 44240
Brian M
Job Details:
12/06/2022
Installed harness OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Avon, OH 44011
Gabriel P
Job Details:
12/06/2022
"Control not responding it may need both acu and console but I only gave estimate for control only but customer is going to call whirlpool for assistance for coverage cause unit is 2 years old but if he gets and authorization order both parts the console part number is W11478527; ordrng 1 W11426291 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2022
Cc dryer drum Cracked Replaced drum OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2022
Installed control and bulbs OP Test Ok Advised to let cool for 72 hours
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44110
Gabriel P
Job Details:
12/06/2022
"Found drain hose on floor correct issue then ran normal cycle and unit start to work as design,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2022
Installed door panel OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Angel
Job Details:
12/06/2022
"Replaced main board, fan with harness set temperatures correctly. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44114
David R
Job Details:
12/06/2022
Cc unit not powering on. Plugged into outlet. Powered on. Ran 10 mins of normal cycle. All components are working. Good. Op Test Ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Corina B
Job Details:
12/06/2022
"CC that the unit does not do big loads (pillows). Checked the suspension rods, good. Advised cust to wash a pillow with towels to balance the load out. Ran diag F7E5 SHIFTER FAULT. Started a manual spin and agitate. Found the washer not level, pushed the washer back up on the cement pad. Unit is level. Started a rinse and spin with a pillow and towels."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS0
Near Maple Heights, OH 44137
Corina B
Job Details:
12/06/2022
Replaced the defrost timer. Heated turned on. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WALL OVEN
Model ZTE958SF7SS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/06/2022
"Cc unit will heat up fine but will sometimes kick out and she has to reset the bake, also cooling fan is loud Suspect issue with control Advised on control and temp sensor replacement for both upper and lower oven Also top cooling fan bearings are worn and making noise Advised to replace both upper and lower at the same time ; ordrng 2 WB23T10015 (sensor)s and 1 WB26X114 (fan asm) and 1 WB26K5061 (fan assy) and 1 WB27T10653 (control ovn (erc3dd)) and 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Olmsted Township, OH 44138
Angel
Job Details:
12/06/2022
Cc that unit is overheating and shutting off after a couple of minutes. Ran unit without vent on and checked temperatures and on A high setting it was reaching 197* cycling off and cycling back on at 167* let it run for a while and it never shut off but since the drive motor was sent I took part unit and replaced drive motor and blower wheel did notice that the drive motor was pretty hot but when I went to reinstall all parts noticed that the circulation vent inside the drum was blocked with a dryer sheet causing the issue also recommended customer to get the vent cleared out specially because its a long travel and going up to the roof of the building. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44130
Angel
Job Details:
12/06/2022
"Cc that unit went off balance and it ripped some towels up. Checked for error codes and theres no error codes checked agitator and basket and there perfectly fine asked customer how much clothes are they using to fill up washer and he stated that almost to the top so I explained to him that he doesnt want to fill it no more than halfway because if not his going to have issues and also making sure hes using the right cycle and soil level for the clothes hes washing also had to level unit because it was tilted forward called tech line to document issue spoke with Chris and explained issue and he stated if theres no error codes and agitator is not warped and nothing sharp around basket its a users error specially if there over filling unit explained to customer no more than 6 to 8 regular bath towels for a full load, opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Lakewood, OH 44107
David R
Job Details:
12/06/2022
"Took off gasket, put on, nice and tight. Found 2nd shelf hitting and taking gasket out of place. Corrected by bending shelf in slightly to not hit gasket when pulling in and out, good. Op Test Ok"
We serviced a
FRIGIDAIRE STACK W/D
Model fflg3900uw0
Near Strongsville, OH 44136
Gabriel P
Job Details:
12/06/2022
Found unit not starting check door switch is good when to check control but is in center of unit inside I believe whats holding it is a screw in the back but I couldnt take unit out on my own requesting two technicians, took pictures of tight space ; schdld next appmnt for 12/12 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Olmsted, OH 44070
Angel
Job Details:
12/06/2022
"Cc that unit is not doing its completely dead besides the dispenser light. Unplug deli board everything was still the same so plugged it back in reseted unit and everything started working lights, compressor water dispenser started functioning since they had that issue I will be ordering both ui boards, power supply board and main board.; ordrng 1 WPW10675033 (Control board) and 1 WPW10624574 (Power supply board) and 1 W11330971 (Ui) and 1 WPW10769076 (Deli contl board)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Olmsted Township, OH 44138
David R
Job Details:
12/06/2022
"Cc unit banging around, unit was not hooked up, customer pulled out unit out and put the new one in. Hooked up water hoses and tested. Noticed basket sitting further back. Readjusted front legs down to let basket sit more in middle. Went into diagnostics. Had a long fill error code. Checked and both valves are good, water filling correctly. Ran a test diagnostics, good. All components working. Ran a quick cycle with load of towels in. No banging, let cycle agitate. Ran a drain and spin cycle. Showed customer, unit is working correctly. Make sure to not over load and to evenly distribute clothes. Also will advise to zip tie and put styrofoam on drain hose to avoid it hitting cabinet of washer or wall. Unit is working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Shaker Heights, OH 44120
Corina B
Job Details:
12/06/2022
Replaced the doors. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Painesville, OH 44077
Dan H
Job Details:
12/06/2022
"Customer complaint that unit is leaking, confirmed, found water line not seated properly in valve, corrected, op test good"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Parma, OH 44134
Manny
Job Details:
12/06/2022
"Cc that this is a new unit and didnt knew how to turn it on to wash, stated that someone from Lowes help him but he kept the appointment because he wanted to make sure he No doing something wrong, ran diagnostics no codes, ran test cycle no issues, explained to customer how to properly use the unit and explained how each cycle works and the type of load per cycle, unit is working as designed, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Mentor, OH 44060
Dan H
Job Details:
12/06/2022
"Customer complaint that motor is not running, wash motor is running, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Dan H
Job Details:
12/06/2022
"Customer complaint of grinding noise during spin cycle, ran high speed spin cycle, ran heavy agitate, reran high speed spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44123
Jason N
Job Details:
12/06/2022
"Cc unit will not power on Plugged in unit, found drain pump buzzing, water still in tub. Unit stuck in drain out mode. Canceled drain out. Pulled drain pump from unit, found metal wire stuck in pump impeller. Removed, and ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES02
Near Euclid, OH 44123
Jason N
Job Details:
12/06/2022
"Cc unit no power after self clean cycle Picked upper door lock, checked thermal fuse behind console. Found thermal fuse open. Bypassed fuse and powered unit on. Checked for proper fan operation and upper thermostat test. Upper oven is not heating, will need thermostat hi limit and thermal fuse replaced. ; ordrng 1 W11025102 (Thermal fuse) and 1 W11034459 (Thermostat)"
We serviced a
AMANA REFRIGERATOR
Model ABB1924DEQ
Near Seven Hills, OH 44131
Manny
Job Details:
12/06/2022
"Cc unit not cooling properly in the Ff and the fz is frosting up, stated door was stuck closed and her grandson opened it and removed a big chunk of ice, verify and door is hard to pull and slide are screeching and door stays open a bit on right side, unit needs slides, and will steam up evap cover and drain on return.; ordrng 1 12002683 (slide)"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Euclid, OH 44123
Jason N
Job Details:
12/06/2022
"Cc unit taking too long to dry clothesRan dryer op test, good flame, but shuts down quickly. Checked air flow at vent out. No airflow. Found large lint ball blocking end of vent. Removed and retested. Good airflow through venting, flame cycling on and off properly. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Beachwood, OH 44122
Joe O
Job Details:
12/06/2022
"Cc: not t rinsing properly, rinse aid not lastingCustomer stated they have to refill rinse aid every couple days. They also stated dishes once complete, if filled with water will still have suds in them and a soapy taste to food or drinks. Ran test cycle. Found cold water at start of cycle. Found suds starting to build in unit. Advised on detergent usage. Advised customer to run hot water at sink prior to starting unit. Needs dispenser; ordrng 1 W11412300 (Dispenser)"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW1
Near Pepper Pike, OH 44124
Joe O
Job Details:
12/06/2022
Cc: no cycle signalFound signal sound is not playing. Needs ui; ordrng 1 W11413566 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Jason N
Job Details:
12/06/2022
Installed filter housing. Ran gallon of water to purge system. Dispense test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cleveland, OH 44128
Manny
Job Details:
12/06/2022
"Cc unit not spinning, ran diagnostics and found codes, F7E9 rotor locked, f0e5 off balance load, ran test cycle and unit finished with no issues, set unit to drain and spin noticed some of the cycles had the spin on low or off, turn spin speed to high and restart the drain and spin and unit spinning properly, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/06/2022
"Recovered a little bit of refrigerant, replaced drier and installed a valve on compressor. Set unit into a vacc, cleared ice on fresh food. No changes on gages, filled up with 6.0 oz of r134a. Good frost pattern. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details:
12/06/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 53g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Mentor, OH 44060
Jason N
Job Details:
12/06/2022
"Cc unit fault code f5e2Ran diagnostics, verified f5e2 for door lock failure. Ran lock test, unit continually tries to lock. Unit need lock latch replaced. ; ordrng 1 W11316250 (Latch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSEA
Near Highland Heights, OH 44143
Joe O
Job Details:
12/06/2022
"Cc: not making ice properly, water in ice binCustomer cleared water in nine prior to arrival. Found ice maker evap frosted over. Entered diagnostics. Found ice maker bimetal open. Found bi metal is closed. Spoke with bj, Ohmed out from control. Found shorted harness in cabinet. Cannot repair. saved tckt"
We serviced a
SAMSUNG STACK W/D
Model DVE45T6000W/A3
Near Highland Heights, OH 44143
Dan H
Job Details:
12/06/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Eastlake, OH 44095
Joe O
Job Details:
12/06/2022
Installed control. Ran auto test and calibration.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pierpont, OH 44082
Dan H
Job Details:
12/06/2022
"Customer complaint that upper rack is falling off, confirmed, unit needs new upper racks adjusters ; ordrng 1 WPW10740408 (Adjuster) and 1 WPW10740410 (Adjuster) and 2 WPW10627763 (Adjuster lever)s and 2 WPW10251047 (Adjuster cover)s"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Painesville, OH 44077
Jason N
Job Details:
12/06/2022
"Cc unit start button fell inside consoleConfirmed start button retaining clip broke, switch loose inside console. Replaced start switch using customer supplied pre Id part. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/06/2022
C unit not working Found Cam nut backed off and belt fell off Fixed cam OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby, OH 44094
Joe O
Job Details:
12/06/2022
Installed suspension rods. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model CYE22TP2MDS1
Near Avon, OH 44011
Angel
Job Details:
12/06/2022
Cc that they were cleaning the condenser coils and they were hot and they were concerned about the temperatures. Verified the temperatures and in the freezer the temp was at 2* and the ff section was at 40* and that was with the unit working on the freezer at the moment Explained to customer that the condenser coils get warm specially if there covered in dust they will feel hot but unit sounds normal and its cooling properly they were just concerned because there warranty is almost up and they wanted to be sure. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Willoughby, OH 44094
Joe O
Job Details:
12/06/2022
Installed switch and cover. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Painesville, OH 44077
Jason N
Job Details:
12/06/2022
Installed under rack adjusters and rails. Upper rack op test good.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Madison, OH 44057
Dan H
Job Details:
12/06/2022
"Installed new dsi board, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near North Ridgeville, OH 44039
David R
Job Details:
12/06/2022
"Replaced damper control, tested in diagnostics. Good. Opening and closing. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newbury Township, OH 44065
Brian M
Job Details:
12/06/2022
Cc unit wont spin Found slider damaged Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock
