We serviced a
GE DRYER
Model GTD72GBSN0WS
Near Madison, OH 44057
Dan H
Job Details: 12/16/2022
"Customer complaint that unit is not starting, confirmed, found hi limit cut off open, unit needs new cut off ; ordrng 1 WE04X30397 (Cut off), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Pepper Pike, OH 44124
Joe O
Job Details: 12/16/2022
Cc: loud noise then stopped workingFound belt not on pulley. Needs idler pulley. Replaced idler pulley. Ran test cycle. Op test ok ; used 1 DC93-00634A (Idler pulley) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/16/2022
Installed door. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakewood, OH 44107
Manny
Job Details: 12/16/2022
"Cc unit leaking, found reservoir with a pin hole, unit needs reservoir ordering reservoir ; ordrng 1 W11579182 (Reservoir)"
We serviced a
MAYTAG WASHER
Model MVW6200KWO
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/16/2022
Unit working cannot duplicate
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Marie V
Job Details: 12/16/2022
Replaced left hand side door. No dents took pics. Before and after. Also leveled unit. Showed cust. Op test ok
We serviced a
SAMSUNG DRYER
Model DV45K6200EW/A3
Near Perry, OH 44081
Dan H
Job Details: 12/16/2022
"Customer complaint that unit is squealing, confirmed, found idler pulley squealing, unit needs new idler pulley ; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Painesville, OH 44077
Dan H
Job Details: 12/16/2022
"Customer complaint that unit is not working, found knob broken, timer is moving freely, unit needs new knob, customer will install ; ordrng 1 WE03X25285 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/16/2022
Cc that unit was making a loud sound when filling and when it gets to the end of the cycle it will make a humming sound and unit will be done with load already. So they just turn it off manually. Ran diagnostics and found a F5E2 error code for latch and for the loud sound in the beginning its the inlet valve that ate bad will need to be replaced and for the end of the cycle issue i ran a drain/spin and I could not duplicate issue it stopped and ended as should. Will be ordering latch since they have the error code and also ordering inlet valves one valve is out if stock office to reschedule. ; ordrng 1 W11316256 (Inlet valve) and 1 W11316255 (Inlet valve) and 1 W11316250 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 12/16/2022
"Cc unit was off Monday, no lights, only light on display UI, lights and cooling started happening Thursday night/friday, getting ice, cooling. Checked temps, FF 37 and FZ -2, ice is dropping into bin. Checked deliuI, good. All of the sudden, power went out in fridge. Cut breaker for 5 mins. Power back on and cooling again. Suggest main control and power control ; ordrng 1 W10830278 (Control) and 1 W10843055 (Control main), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Broadview Heights, OH 44147
David R
Job Details: 12/16/2022
"Replaced both aim control and UI. Ran diagnostics, all components working. Ran a clean cycle with afresh for customer. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/16/2022
Cc: not maintaining tempRan test bake. Unit pre heating. Unit heated to desired temp. Unit cycled heat. Unit continuously cycling heat. Could not duplicate issue. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS3A
Near University Heights, OH 44118
Jason N
Job Details: 12/16/2022
"Cc unit not cycling Found unit full of water. Pressed cancel drain, unit drained out properly. Started normal wash cycle. Unit predrained, filled with water and started washing. Let cycle several minutes. Cancel drained unit, unit drained out properly. Restarted normal cycle, again unit predrained, filled and started washing. Could not find an issue with unit at this time."
We serviced a
WHIRLPOOL WASHER
Model Wtw8127lc0
Near Avon Lake, OH 44012
Angel
Job Details: 12/16/2022
"Replaced control board, and ui ran a calibration and auto test opt test ok. Recommended customer to hook up unit to wifi as well incase unit has any updates he can update it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Brecksville, OH 44141
Marie V
Job Details: 12/16/2022
"No refrigerant on system. Replaced all parts, set unit into a vacc, no changes on gages. Filled up unit with r600 56 oz. Full frost pattern after few min. Advice cust to allow 24 hours before restocking unit. Op test okSee notes about signature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Broadview Heights, OH 44147
David R
Job Details: 12/16/2022
Cc unit FZ getting iced up. Found gasket off. Readjusted gasket and leveled door and adjusted. Closing properly. Also added silicone bead around door. Unit is good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMB11
Near Bedford, OH 44146
Corina B
Job Details: 12/16/2022
Replaced the housing and valve. Tested the water and ice. No leaks. Opt test ok ; used 1 4317943 (ICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Aurora, OH 44202
Brian M
Job Details: 12/16/2022
Cc no cool found ice ball on cap tubeSealed system under warranty warranty Needs compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 12/16/2022
"Replaced control, ran auto test and unit working properly. Opt test ok, took core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Westlake, OH 44145
Angel
Job Details: 12/16/2022
Cc that unit doors were not flush and the crisper drawer setting lever was not working. Explained to that the door is like that because the floor is uneven and last time they had me level it and the doors are leveled but since i had to lift it from one side the cabinet tends to twist but unit is fine and for the lever it was out of place reinstalled it and started working as should opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Olmsted, OH 44070
Angel
Job Details: 12/16/2022
"Cc that unit is not powering on at all. Checked power at junction box and it had 120vac so took off front panel and checked main board and notice the plug was kind off loose so I took it off and checked power and it was good so I plugged it back in and unit started functioning as should. Tested unit and it was draining, filling and washing explained to customer what I found and to monitor it for now because it couldve been just that the plug was a little loose opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Kent, OH 44240
Brian M
Job Details: 12/16/2022
Cc of noise Found noise during high speed spin It has excessive vibration due to level Tried to even out washeUnit isnt leveled properly and the floor is slanted unit needs shims to level out drum Unit is operating as design
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Cleveland, OH 44113
Manny
Job Details: 12/16/2022
"Cc unit not heating, verified and set unit to bake and took about 7 clicks for oven to come on, pulled out warmer drawer and too many pans and trays causing the igniter to spark on the items in the warmer drawer, removed items and set to 350 oven comes on on first click, oven at 350, unit working properly. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 12/16/2022
"Installed 3 way valve, filter drier broke off, there is no enough tube left to lokring or solder line back together, called whirlpool techline spoke to kirt, unit is unrepairable, file has been sent to review"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Madison, OH 44057
Dan H
Job Details: 12/16/2022
"Converted to propane, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Thompson, OH 44086
Dan H
Job Details: 12/16/2022
"Customer complaint that unit shocked customer, found 55vdc from hoses at valve , no broken or bare wires found, called whirlpool techline spoke to Leon , ran diagnostics found f3e2(water temperature fault) f0e4(spin limited by water temperature) f6e3(miscommunication ) f0e3(overloaded), f2e1(stuck key), found thermistor reading 2.5 ohms, thermistor has failed, unit needs new valve and harness, customer does not want repair; ordrng 1 W11193817 (Harness) and 1 W11165546 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Brecksville, OH 44141
Corina B
Job Details: 12/16/2022
CC that the unit is not lighting with lights. Confirmed. Found the ice maker light is out. Replaced the led light in the freezer and in the ff section. Opt test ok
We serviced a
GE DRYER
Model DRSR495EG6WW
Near Kent, OH 44240
Brian M
Job Details: 12/16/2022
Cc of noise Found sliders damaged Needs sliders ; ordrng 2 WE1M504 (slide drum (wht))s and 1 WE1M1067 (slide bearing) and 1 SHIPPING (shipping and handling)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
David R
Job Details: 12/16/2022
"Cc unit will go into sense and wash then shut off. No fill long fill error, found cold water valve not opening up. Water to unit is good. Ordering valves. ; ordrng 1 W11210463 (Valves)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lyndhurst, OH 44124
Manny
Job Details: 12/16/2022
"Cc unit making noise, verified and no noise removed back cover to make sure none of the lines are hitting the compressor or cabinet, found heat exchanger too close to the drain pan, rearranged heat exchanger and noticed unit was pushed too much to the back and the plastic piece where cord wrapped on, was hitting the wall"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland Heights, OH 44121
Manny
Job Details: 12/16/2022
"Steamed evap (40min),Replaced fan and harness, opt test ok, advise customer to allow 24 to 48 hours for temps to equalize."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Madison, OH 44057
Dan H
Job Details: 12/16/2022
"Customer complaint that cycle times are too long, found steam cycle turned on, turned off and saved, unit is operating as designed"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MZ
Near Lyndhurst, OH 44124
Jason N
Job Details: 12/16/2022
"Cc unit fault f5e1Found unit is displaying f5e1 for lock motor fault. Ran diagnostics, lock motor is operating properly manually. Ran bake test, noticed preheat stopped and started multiple times, along with door lock being engaged and disengaging. Possible control and temp probe issue. Both parts are out of stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11594418 (Control board) and 1 W11594207 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44112
Jason N
Job Details: 12/16/2022
"Cc unit not washing clothesRan diagnostics, found codes f0e5 for offbalance load and f2e1 for stuck button. Cleared codes and ran auto test cycle. All functions passed. Noticed washplate loose. Tightened washplate bolt. No other issues found with unit. Op test good."
We serviced a
GE DRYER
Model DRSR495GG4WW
Near Kirtland, OH 44094
Joe O
Job Details: 12/16/2022
"Went to install ge parts. Found packages had the same part in them. 1 package taped closed was the wrong part. Spoke with bj, he stated we can use the truck stock part. Installed coil from truck stock. Built new estimate. Replaced coils. Tested. Op test okGe parts both opened, but did take them; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ravenna, OH 44266
Brian M
Job Details: 12/16/2022
Cc no heat Found unit not getting 220 Advised on electrician
We serviced a
WHIRLPOOL DRYER
Model CED9160GW1
Near Cleveland, OH 44144
David R
Job Details: 12/16/2022
"Replaced motor switch. Went through diagnostics test sheet. Unit still not powering on. Getting false readings from my multimeter tester. No back up, will have to reschedule and call tech line.**custodial not around for signature ; schdld next appmnt for 12/23 FRI !"
We serviced a
GE REFRIGERATOR
Model ZICP360NHBLH
Near Shaker Heights, OH 44120
Manny
Job Details: 12/16/2022
"Cc door not closing on its own, verified and found closer spring broken, unit needs closer spring, customer is going on vacation and will call us to order part when heading back home; ordrng 1 WR01X10255 (spring ff door closu), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mentor, OH 44060
Joe O
Job Details: 12/16/2022
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins. Found equipment failed. Could not charge unit. Needs charged. Customer has a supply line leak. Took pic of water marks and advised customer ; schdld next appmnt for 12/19 MON 2-5"
We serviced a
SAMSUNG DRYER
Model dv410agwxaa
Near Geneva, OH 44041
Dan H
Job Details: 12/16/2022
"Customer complaint that unit is not heating, started normal dry cycle, unit is heating, found outside air vent clogged, cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Maple Heights, OH 44137
Jason N
Job Details: 12/16/2022
"Cc unit not starting cycle. Customer stated unit is brand new, hasnt worked since they installed it. All the lights come on and sensing light blinks but doesnt start a cycle. Ran m/s for entitlement. Under a yr. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Started normal cycle, unit went into sensing and started filling. Advised customer that unit must be in standby mode first before unit cycle can be started. Unit can be put unit into standby(all lights on) by rotating cycle knob or hitting start button once. Unit is working as designed, customer instruct."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Corina B
Job Details: 12/16/2022
Replaced the heater. Ran a calibration. No leaks. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 12/16/2022
Plugged in moisture sensor OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Berea, OH 44017
David R
Job Details: 12/16/2022
"Ran unit diagnostics, loud screeching in spin. Replaced cam and belt, ran diagnostics again. Found old cam splines chipped and broken away. After diagnostics, all components working correctly. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Columbia Station, OH 44028
Angel
Job Details: 12/16/2022
Cc that unit leaked water and it was going off balance. Looked in back since its new to make sure it didnt have the shipping bolts and it didnt so i ran diagnostics no error codes so ran test 12 and it passed. So we put some towels in the unit got them wet and ran a drain and spin to verify the spin cycle to see what happens and the pedestal moves a lot when starting the spin looked online and found that the pedestal the washer has is for a dryer so the back of the washer has like 2 to 3 inches in the air so its not supported properly and for the leak I cannot duplicate it took off the back and cant find any water stains customer stated he will get in contact with lowes about the pedestal opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/16/2022
"Installed new detergent pump, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/16/2022
CC that the unit is not draining. Confirmed. Found the wires to the drain pump broken. Taped the wires back together. Will need a harness. Office to reschedule appointment ; ordrng 1 W11591637 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Mentor, OH 44060
Jason N
Job Details: 12/16/2022
Cc unit oven door hinges brokeReplaced oven door hinges using customer supplied pre Id part. Oven door operation test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW6
Near Mantua, OH 44255
Brian M
Job Details: 12/16/2022
Cx ui not working Replaced ui and latch OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Cleveland, OH 44128
Manny
Job Details: 12/16/2022
"Replaced element with the new element customer provided, ran bake to 350, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mentor, OH 44060
Joe O
Job Details: 12/16/2022
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins. Found equipment failed. Could not charge unit. Needs charged. Customer has a supply line leak. Took pic of water marks and advised customer ; schdld next appmnt for 12/19 MON 2-5"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Solon, OH 44139
Corina B
Job Details: 12/16/2022
"CC that the unit is leaking. Confirmed. Replaced the hose and valve. Started a cycle, no leaks. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/16/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Cleveland, OH 44128
Manny
Job Details: 12/16/2022
"Replaced ice door, opt test ok, advise customer to keep an eye on the fz and if frost returns to let us know and will take another look"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Williamsfield, OH 44093
Brian M
Job Details: 12/16/2022
Cc unit wont cycle Found unit unplugged and not hooked up to water Ran diagnostics found long fill error needs valve ; ordrng 1 W11127357 (housing)
We serviced a
FRIGIDAIRE STACK W/D
Model fflg3900uw0
Near Strongsville, OH 44136
Angel
Job Details: 12/16/2022
Replaced safety thermostat tested unit opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Elyria, OH 44035
David R
Job Details: 12/16/2022
"Gasket for FZ is good. FZ door stuck open, Found that the FZ trays hanging down a little and the racks came off track, took everything out. Reset tracks. Closing correctly. Advised customer that either the door was opened at an angle and through the racks off tracks or too much heavy items weighing down. Unit is good. Will cool back to normal, fast cool setting on. Reset temps in 24 hours to recommended."
We serviced a
MAYTAG DISHWASHER
Model MDE9958SKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/16/2022
Try running diagnostic but it turn off every time try to run test error code is f6 e1 and f3e2 and f4e2 ordering heater control and sensor ; ordrng 1 W11537778 (Heater) and 1 W11410063 (Control) and 1 W11410464 (Sensor)
We serviced a
GE DISHWASHER
Model GDF610PMJES
Near Lakewood, OH 44107
Gabriel P
Job Details: 12/16/2022
When I arrive customer ran light cycle and it work but he wants me to replace pump customer he believes is intermittent I told him it doesnt work like that if I cant find and issue I cant just order part there has to be and issue so I can resolve it .and order the correct part but ran auto sense cycle and heavy cycle and normal cycle and light cycle for few minutes and all cycle working unit working as design.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Parma, OH 44130
Gabriel P
Job Details: 12/16/2022
"Found pulley making grinding sound and hub stripped replace both from t/s,opt test ok ; used 1 W10721967 (PULLEY), and 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Parma, OH 44134
Gabriel P
Job Details: 12/16/2022
"Found evaporator frozen with lots off ice steam out and find wire to the heater disconnected correct issue,opt test ok charge double labor for the amount of work we had to go threw"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW08
Near Parma, OH 44130
Gabriel P
Job Details: 12/16/2022
Found leak on evaporator and also will need compressor ordering parts needed and resquesting double labor and second technician AT please ; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Filter) and 1 W11572047 (Evaporator)
We serviced a
MAYTAG RANGE
Model MER5770AAB
Near Lakewood, OH 44107
Marie V
Job Details: 12/16/2022
"Cc that front right burner does not works properly. Confirmed. Smaller burner does not comes on. Verify and unit needs new switch. And will also need burner. Switch is discontinued. ; ordrng 1 74002144 (Switch discontinued) and 1 W10823703 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Lakewood, OH 44107
Marie V
Job Details: 12/16/2022
"Cc that unit is loud when spinning. Confirmed. Found a small rock stuck in the felt seal. Removed it, and it sounds better but unit needs rollers and pulley. Replaced from t/s. Also had to clean vent was clogged with lint. Stared unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MHWE400WW01
Near Rocky River, OH 44116
Marie V
Job Details: 12/16/2022
Cc that is showing an error code and it wont drain. Confirmed. Found drain catch clogged up. Corrected issue. Ran since and spin. Pass no codes. Op test ok
We serviced a
GE RANGE
Model JB850EF2ES
Near Westlake, OH 44145
Marie V
Job Details: 12/16/2022
"Cc that the front left burner does not works properly and does not stays on. Tested burner. Is working good. Verify behind by taking panel off. Good. Is working properly. Explain cust and left estimate if wants to replace parts but is working good at this point. ; ordrng 1 WB30T10133 (Burner) and 1 WB24T10153 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/16/2022
"Cc that unit sounds loud and is from fan on freezer. Unit on defrost when arrived. Defrost done, fan stared running. Compressor is good, no loud noise. Theres a noise that comes from behind unit when fan is running. Unit is working as designed. Showed cust. Op test ok"
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Mentor, OH 44060
Jason N
Job Details: 12/16/2022
"Cc unit not working, not cycling Customer stated the unit will not cycle or spin, and numbers appearance on display. Ran diagnostics, found codes 29 for suds lock, 9 for door switch redundancy, and 3 for locked rotor monitor. Ran spin test 14, basket spun for 5 seconds then stopped. Per tech sheet, hall sensor is not working. Ordering motor(with hall sensor) and inverter board. ; ordrng 1 WH03X29524 (Motor) and 1 WH22X32957 (Inverter)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Jefferson, OH 44047
Jason N
Job Details: 12/15/2022
"Installed gearcase, washplate. Ran auto test and calibration, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chardon, OH 44024
Jason N
Job Details: 12/15/2022
"Cc unit not drying dishesRan diagnostics, found code 7-1 for no heat. Unsure is this fault code was present on previous service and was never reset via diagnostics mode. Ran diagnostics cycle in entirety. Heater turned on at the end. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Cleveland, OH 44109
David R
Job Details: 12/15/2022
"Cc icemaker not working all the time. Water line is good. Icemaker not cycling completely on twist tray. Ordering icemaker.; ordrng 1 W11284458 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Westlake, OH 44145
Gabriel P
Job Details: 12/15/2022
"Lower legs to raise unit it did not leak advise customer to monitor,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/15/2022
Found oil under unit is capacitor oil. Gear case not needed. Installed belt and cam. Tested. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 596.71814101
Near Ashtabula, OH 44004
Dan H
Job Details: 12/15/2022
"Cleaned condenser, op test good"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTS3
Near Mentor, OH 44060
Corina B
Job Details: 12/15/2022
CC that the water is overflowing. Confirmed. Adjusted the bin for the water. Cycled ice came off over the heater. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Beachwood, OH 44122
Joe O
Job Details: 12/15/2022
Found unit has been dispensing rinse aid. New dispenser not needed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Corina B
Job Details: 12/15/2022
"CC that the unit is not starting. Confirmed ran diag F7e4 f7 e3 Basket Engaged During? Found the capacitor leaking oil and the shifter cover in debris from the capacitor. Replaced the capacitor and shifter from t/s. Found a broken wire on the harness. Will need a harness. ; ordrng 1 W11568983 (Harness), used 1 W11395618 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland Heights, OH 44106
Manny
Job Details: 12/15/2022
"Replaced pump+motor, ran test cycle no leaks, opt test ok advise customer to run a cycle with a cup of white vinegar to get rid of the stagnant water smell."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Streetsboro, OH 44241
Brian M
Job Details: 12/15/2022
Recovered refrigerant Installed compressor evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 3.7 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Painesville, OH 44077
Dan H
Job Details: 12/15/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, unit spins, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Cleveland, OH 44103
Gabriel P
Job Details: 12/15/2022
Office review house has roaches ; saved tckt
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW02
Near Maple Heights, OH 44137
Marie V
Job Details: 12/15/2022
"Recovered refrigerant, replaced compressor and filter drier, set unit into a vacc, 29 no changes on gages after 15 min, filled up with r134a , full frost pattern on evaporator. Advice cust to allow 24hours before restocking unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cleveland, OH 44108
Gabriel P
Job Details: 12/15/2022
Replace pump assembly but control was not needed returning new control but box was open by the customer
We serviced a
MAYTAG DRYER
Model MGD5430MW0
Near Seven Hills, OH 44131
David R
Job Details: 12/15/2022
"Cc unit not heating. Tested gas coming from house, good. Tested fuses in back of unit. Good. Found glow ignitor broken. Replaced from t/s. Tested. Good. Heating and cycling. Op Test Ok .; used 1 279311 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Royalton, OH 44133
David R
Job Details: 12/15/2022
"Cc icemaker cubes are getting stuck and has to chip out. Verified, ice getting stuff while icemaker cycling. Ordering icemaker.; schdld next appmnt for 12/22 THU !"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near North Ridgeville, OH 44039
Angel
Job Details: 12/15/2022
"Replaced pump, diverter, ui cover and hinges tested unit and noticed it was leaking took out unit again and found it was leaking through diverter again it was cracked on the plastic arm that goes to i side of tub I will have to reorder another diverter.; ordrng 1 WD19X25278 (Diverter)"
We serviced a
GE OTR MICROWAVE
Model JEM31GA002
Near Mentor, OH 44060
Jason N
Job Details: 12/15/2022
"Cc unit not heating and a burning smellPlugged in unit, started quick heat test, unit is buzzing loudly and definite hot/burning smell. Inspected unit components, found brown/burnt spot on magnetron plug. Unit will need magnetron replaced. ; ordrng 1 WB27X10089 (Magnetron)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Eastlake, OH 44095
Jason N
Job Details: 12/15/2022
"Cc clothing stick under washplate. Customer stated she managed to pull most of the cloth out but some may still remain under washplate. Tried pulling washplate off, stuck to shaft. Ran hot water and used strap to attempt to pull off. Finally able to pull washplate. No other material under washplate, no damage. Reinstalled washplate. Op test good."
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/15/2022
CC that there was an error code f6e3 and is working now. Ran diag f6e3 Over temperature. F2e1 stuck key. Heated both ovens to 350* elements are turning on and off. Ovens are 350* after 15 minutes. Working as designed. Opt test ok ; ordrng 1 W10821712 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Ravenna, OH 44266
Joe O
Job Details: 12/15/2022
"Cc: not heating, display not functioning properlyFound display only partially displaying. Ran test bake. Unit is continuously igniting. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11027098 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near South Euclid, OH 44121
Manny
Job Details: 12/15/2022
"Replaced back rollers, opt test ok."
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Beachwood, OH 44122
Gabriel P
Job Details: 12/15/2022
Ignitor spart to the side not up ordering parts needed also I have to take all the top panel and other parts just to get to ignitor charge double labor ; ordrng 1 W11319224 (Cap) and 1 W11319683 (Left front burner) and 2 W11573760 (Ignitor)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH1
Near North Royalton, OH 44133
David R
Job Details: 12/15/2022
"Cc unit order. Found filter/filter housing never cleaned. Went over cleaning with customer, the filter and build up around door. Also recommended cleaning tablets for dishwasher as well. Zip tied drain hose up by garage disposal so no food will slip down into it. Unit is good other than that. All components work properly, no build up in wash arms. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Kent, OH 44240
Corina B
Job Details: 12/15/2022
"Replaced the heater. Ran a calibration. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HB01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/15/2022
"Cc unit leaking water Customer stated that the unit has been leaking water since install, wood flooring is warped and damaged. Snapped pic of floor. Turned water on to unit, found leaking from source line at inlet water line connection. Pulled source line off, found plastic ferrule is smashed and twisted. Advised customer they will need to have installers or plumber replace source line."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Streetsboro, OH 44241
Joe O
Job Details: 12/15/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Lyndhurst, OH 44124
Manny
Job Details: 12/15/2022
"Cc unit making noise, verified and all normal noise, unit has no insulation around tub, and water valve was installed under drip pan, and drip pan is bent, unit working as designed but its a bad install and missing the tub insulation, customer stated that she will contact installers and have them come back and fix it and bring back her insulation, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model KODC304EWH00
Near Gates Mills, OH 44040
Manny
Job Details: 12/15/2022
"Cc unit making a noise since we bought it but its getting worse, verified and heard a vibration coming from the cabinet, pull unit and found loose cover, fastened and no noise. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Ravenna, OH 44266
Brian M
Job Details: 12/15/2022
Installed compressor and filter drier pressure tested with nitro Ran 28 inch vac Recharged 64g of r600 Normal frost pattern Advised to watch for 72 hours
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM7
Near Solon, OH 44139
Marie V
Job Details: 12/15/2022
Cc that unit is not making ice. Took temps -2 in freezer and 39* in fresh food section. Found ice maker keeps cycling non stop. Replaced from T/S. It cycled. Pass advice cust to allow few hours to start making ice. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock