Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Cleveland, OH

Fast,polite, neat




Review of Fred's Appliance Service


Map of Amherst, OH

Anna




Review of Fred's Appliance Service


Map of Avon Lake, OH

Jo Ann




Review of Fred's Appliance Service

Corina was very nice & knowledgable. She was also on time! Gave me some good advice! Thank you Corina


Map of Parma, OH

Great freezer fix




Review of Fred's Appliance Service

Paul is a great guy. He took care of my freezer issues. Explained exactly, what the problem was. Would highly, recommend.


Map of Conneaut, OH

All & all very pleasant.




Review of Fred's Appliance Service

Thorough work. It concerned gas. He truly put my mind at ease. And he was quite personable. Thank you for the service.


Map of Lakewood, OH

Great service




Review of Fred's Appliance Service

We were very pleased with our service from Corrina.


Map of Chagrin Falls, OH

Great service. Very informative.




Review of Fred's Appliance Service


Map of North Royalton, OH

Great!!!!




Review of Fred's Appliance Service


Map of Cleveland, OH

Great Service




Review of Fred's Appliance Service

Techs were prompt, courteous and resolved problem.


Map of North Ridgeville, OH

Karen




Review of Fred's Appliance Service

Service tech was always polite, knowledgeable and on time. Love being able to track the tech. A+ Gabriel


Flexible schedule




Review of Fred's Appliance Service

They were very flexible and he gave me good advice beyond fixing it!


Quality service




Review of Fred's Appliance Service

I received excellent service with Fred’s Appliance who was affiliated with Lowe’s and my service agreement with Lowe’s. Cannot rate the cost as that was not applicable under my warranty.


Knowledge and personable




Review of Fred's Appliance Service


Excellent Customer Service




Review of Fred's Appliance Service

Gabriel was professional an knowledgeable. I decided not to have my washer repaired due to the cost but I was totally impressed with ability to diagnose an explanation of the problem with my washer.


Great service




Review of Fred's Appliance Service


great job!




Review of Fred's Appliance Service


great service person awesome




Review of Fred's Appliance Service


GE




Review of Fred's Appliance Service


GE




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very knowledgeable




Review of Fred's Appliance Service

Gabriel was extremely knowledge. Solved the issue and provided tips for prevention in the future


Efficient, informative service




Review of Fred's Appliance Service

Better service with technology verifying appointment and impressive, accurate documentation of service receipt.


W




Review of Fred's Appliance Service

Easy, online appointment setting. On time. Diagnosed and fixed the problem.


Mr. Daniel Sullivan




Review of Fred's Appliance Service

David R. was courteous and professional, a pleasant experience from beginning to end. Thank you for your service, we will use Freds again if ever needed.


Great Service




Review of Fred's Appliance Service

Gabriel was friendly and very informative about our washing machine.


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Very nice guy. He is a great asset to your company. Thanks for your quick service.


Great Service




Review of Fred's Appliance Service

Mac is very polite and professional. Diagnoses the problem and is able to fix it promptly. Good repairman.


Great Service




Review of Fred's Appliance Service


Great and Professional Service




Review of Fred's Appliance Service

Very Professional and knowledgeable. Knew what to do and what was needed.


Great Service, Customer Service Fantastic !! Techs were Great..




Review of Fred's Appliance Service


refrigerator




Review of Fred's Appliance Service

Great service, on time, personable


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Technician was very knowledgeable, helpful and friendly! Thanks Mack!


Great service. Same problem again.




Review of Fred's Appliance Service

Parts installed but still same problem. No ice


Patti




Review of Fred's Appliance Service

Courteous service


Great Service




Review of Fred's Appliance Service

Very knowledgeable and friendly.


Very professional




Review of Fred's Appliance Service


On time, good work




Review of Fred's Appliance Service

I received an automated telephone call with the approximate arrival time which was nice. The technicians were on time and did good work. They were able to get my refrigerator running while I was waiting for my parts to be delivered. My only complaint would be that I had to ask them to place something on my wood floors to protect them before they pulled out my refrigerator. Otherwise, they may have scratched my floor.


Response from Fred's Appliance Service:

Hi Kristina! Thanks so much for the review. I've reviewed this job with the technician. We pride ourselves in caring for property, and carry several items on the trucks to protect floors. Thanks so much for your feedback! -The Fred's Team


Prompt and professional




Review of Fred's Appliance Service

Would call again if needed


Friendly, prompt response very knowledgeable and a good communicator




Review of Fred's Appliance Service

Paul came over to check out our oven. Due to safety concerns and parts availability no repairs were made.


She was great!




Review of Fred's Appliance Service


Great service, super helpful technician!




Review of Fred's Appliance Service

Timely scheduling and very professional technician.


Dishwasher Repair went great




Review of Fred's Appliance Service


Great Service as Usual




Review of Fred's Appliance Service

He was our magic elf come to the rescue.


Properly Commendable




Review of Fred's Appliance Service

It took awhile to find the problem but they did in the end! An A+ for endurance and patience.


Good service




Review of Fred's Appliance Service

Needed an oven repair last week. I was able to get a next day appointment. My oven is working like a charm. Just in time to make Christmas dinner.


Quickly resolved the issue




Review of Fred's Appliance Service

Dan showed up, changed out the seal for the oven, and was on his way. Polite and professional.


Fred's Saved Christmas...Literally!




Review of Fred's Appliance Service

A broken down washing machine just a few days before family arrived for the holiday, and Fred's was able to order the parts, and have a service technician here to rebuild the machine. Thanks so much!


Great Service




Review of Fred's Appliance Service

Our technician was superb. She arrived on time, was in communication with us so we would know when to expect her, was very knowledgeable.


Excellent service




Review of Fred's Appliance Service

Nice guy, prompt service


Great job done, thanks Paul. Merry Cheistmas




Review of Fred's Appliance Service

I would recommend your service to others.


Quick and Easy!




Review of Fred's Appliance Service


Professional and Polite




Review of Fred's Appliance Service

Jeff came out and fixed the problem. Thank you Jeff.


Excellent service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Repairs made in Timely maner.


Great customer service! Everyone was very helpful, the phone representative/ scheduler and the repairman.




Review of Fred's Appliance Service


Dryer




Review of Fred's Appliance Service

Fred's has always been great.


Great Service




Review of Fred's Appliance Service

Corey was very helpful! He fixed my washer in no time and explained each step of the process. I will definitely recommend to friends and family!


Great service. Nice man.




Review of Fred's Appliance Service


Refrigerator Repair




Review of Fred's Appliance Service

Brian is an asset to your company. He was courteous and knowledgeable. Explained clearly what was wrong, and what are options were.


Great Communication




Review of Fred's Appliance Service

The experience was great, they kept me informed every step of the way!


Good service!




Review of Fred's Appliance Service

The service was very good. They were professional and fast. I'll call again.


So organized, great operation, company.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Personable, Fast, Great service


Great service




Review of Fred's Appliance Service

Dan was really nice.


Great job




Review of Fred's Appliance Service

It was a good one


DANIEL




Review of Fred's Appliance Service

Excelent


Great and fast!




Review of Fred's Appliance Service

Great fixed in no time


Great Service & Very Professional




Review of Fred's Appliance Service

On time with plenty of electronic notification. Like the text.


Great service




Review of Fred's Appliance Service


Fast and curtious service.




Review of Fred's Appliance Service

Pleasant service person, prompt and knowledgale young man.


Excellent and efficient




Review of Fred's Appliance Service

Fast, knowledgeable, courteous and fixed by oven with a new part when another company told me the part was not available.


Fast, efficient service




Review of Fred's Appliance Service

Will definately use Fred's again!





Review of Fred's Appliance Service


Excellent!




Review of Fred's Appliance Service


Professional and Polite




Review of Fred's Appliance Service

Washer does not work at all now, just stays in sensing and wont wash at all.


Response from Fred's Appliance Service:

Hi Maxine, It was nice speaking with you a few minutes ago! We are sorry to hear that your unit is not working at all! We are happy to send a technician back out there today to get you all taken care of! Thanks! The Fred's Team


Right on time!




Review of Fred's Appliance Service

Art arrived right on schedule and replaced the necessary boards in a very short period of time...and then he even tested the unit!


very good




Review of Fred's Appliance Service


Paul P. Provided Great Service




Review of Fred's Appliance Service

Paul P. arrived on time and went right to work. He assessed the problem and explained the situation. He had a wonderful attitude, was knowledgeable and was also very personable. He was a pleasure to work with. I believe our problem has been eliminated.


Great service, very courteous




Review of Fred's Appliance Service

I am still having a problem with the washer, but it is with Whirlpool. It is a brand new washer and hasn't really worked since they delivered it.They told me I had to schedule another appointment.


Dishwasher




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The crew was good. Professional and clean. Only issue was the lead time to come back our for the repair.


Response from Fred's Appliance Service:

Hi Joe, Thanks for sharing your feedback with us! We are happy to hear that you received good service. We are currently in the midst of the busy holiday season but we are doing our best to reduce the lead time. We are actively hiring new technicians to accomplish this! Have a great weekend! The Fred's Team


Great service - nice personality




Review of Fred's Appliance Service

Brian diagnosed the problem very quickly and gave assurance that fixing the dishwasher vs: buying a new one was worth it. Part was shipped the next day and installed at 8am the following day.


Prompt professional service




Review of Fred's Appliance Service

Prompt professional service and A very knowledgeable technician


Microwave repair




Review of Fred's Appliance Service


Bad service




Review of Fred's Appliance Service

My Washing machine is still messed up


Response from Fred's Appliance Service:

Hi Linetta, We are sorry to hear that your washer is not working! Someone from our office will be calling you shortly! We will get you scheduled for a follow up visit to get you all taken care of. Thanks! The Fred's Team


Carol




Review of Fred's Appliance Service

Great service, hope this part does the trick!


great service, efficient




Review of Fred's Appliance Service


On time and great service!




Review of Fred's Appliance Service

Robert was friendly and knowledgeable!


Evelyne




Review of Fred's Appliance Service

Jeff was very prompt and courteous


Great




Review of Fred's Appliance Service

Fantastic service was great the man the. Best


Great service




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service


Home owner




Review of Fred's Appliance Service

Great job


Corina was very knowledgeable & patiently explained my options




Review of Fred's Appliance Service


Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite,




Review of Fred's Appliance Service

Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite


Beth




Review of Fred's Appliance Service

Corina was very personable and efficient. She explained everything and did an excellent job!


Linda Payne was present for the repair




Review of Fred's Appliance Service


Great service and personality




Review of Fred's Appliance Service

On time and polite


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The serviceman was on time, polite, professional, clean, and informative. He fixed the issue and explained it very well. Very nice experience.


Awesome service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Wonderful service!




Review of Fred's Appliance Service

Great service. Cory did a great job. He was very nice and answered my questions. Even though a part needed to be ordered. Job was completed in a timely manor.


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Robert is the best!


Good service




Review of Fred's Appliance Service


Excellent technician.




Review of Fred's Appliance Service

Simple problem, very prompt and courteous service.


Washer lock repair




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Knowledgeable staff in both the office and for actual service. Can recommend!


Whirlpool Refrigerator Five Door




Review of Fred's Appliance Service

The Refrig; failed after 3 months and I ended up being just over three weeks in a none performing mode. Fred's dis the parts replacement; but their were more problems with the electronic sensors. Finally Freds's received the correct part and the refrigerator works. I can't blame Fred's The service technician did do his work; just the components didn't work. Overall I'm very satisfied with Fred's work. They are a very busy repair shop


Great Service




Review of Fred's Appliance Service

Brian was a fantastic service person. He took his time and was very careful in the area he worked in. Brian is the very best. Thank you


Great service




Review of Fred's Appliance Service

Fred's appliance kept us informed as to when the service tech was due, so we did not have to wait all day for him. Brian, our service tech was very nice and respectful. He showed me the problem and what he did to fix it.


Great service




Review of Fred's Appliance Service


Brian did a great job!




Review of Fred's Appliance Service


Great!




Review of Fred's Appliance Service

I am very pleased with my experience with Fred's Appliance. My service tech even came early!!


very good service




Review of Fred's Appliance Service

i wasn't expecting a 2 year old dishwasher to break down after all it was a Kitchen Aid. It cost me $400.00 t o have a $600.00 black friday priced dishwasher fixed. Did I mention it was a Kitchen Aid. Very disappointing.


Response from Fred's Appliance Service:

Hi Suzanne, We are sorry to hear that your 2 year old dishwasher broke down! We recommend reaching out to KitchenAid to see if they would be willing to cover some or all of the repair since the unit is fairly new - our customers have had some success with this in the past. We are happy it is up and running again and that you were so pleased with our service! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service


Good over all




Review of Fred's Appliance Service

The service was good, I liked the conversation with the service team when having calls. The information system, follow up and confirmation of appointment is good


Superior service




Review of Fred's Appliance Service

David went over and above expectations. 3 trips,initial visit & 2 service usually dosen't end well. Except now between what I had already done & his work I basically have a new washer.


Lyvonne




Review of Fred's Appliance Service


Very nice repairman.




Review of Fred's Appliance Service

Great


Came out same day I called,Great Service,knew what he was doing.




Review of Fred's Appliance Service

I will continue to call Fred's Appliance whenever i need something fixed.


Great Service




Review of Fred's Appliance Service

The technician performed a warranty repair on our microwave. He was propt, pleseant, and courteous. I would do business with Fred's Appliance again.


Laura




Review of Fred's Appliance Service


Fast service




Review of Fred's Appliance Service

Would only call Fred's service for my repairs


Great service




Review of Fred's Appliance Service

Very professional an honest you need more people like Gabriel when it comes to being professional and knowing what their customers needs are! Thanks Gab for your GREAT SERVICES


Good Experience




Review of Fred's Appliance Service

Very friendly, professional and knowledgeable. Notification system is really helpful and everything the technicians fixed was written down in a pamphlet for us to read. This is really helpful for us to file. Advertising items like the stickers, and magnets are great for us to keep if we need help in the future.


Service persons professional and price seem fair for 2 service repairman.




Review of Fred's Appliance Service

Same as above.


Great service!




Review of Fred's Appliance Service


Robert Arotin is the best!




Review of Fred's Appliance Service

Robert is a pro and gets the job done. Thanks again!


Think about a new policy




Review of Fred's Appliance Service

Corina was delightful in every respect. However, she could not repair/replace the Whirlpool microwave we have (15 years old; part no longer available). Still we were charged 97.15 service call charge for no actual work done. Since she had ten calls on her list, I’m sure Fred’s made a profit that day. You should consider a new policy for this situation as the charge seemed exhorbitant. You might get people calling you back for the next job.


Response from Fred's Appliance Service:

Hi James, Thank you for sharing your feedback with us! We are so happy to hear that Corina was delightful and helpful in diagnosing your unit. We charge a flat rate service call that covers the diagnosis of the appliance. We charge this rate so we can be sure to take the time to do a comprehensive diagnostic since we guarantee the diagnosis for 30 days. In cases where parts are unavailable, we recommend reaching out to the manufacturer of the unit to see if they may have another solution or could track down the part. Unfortunately, if the part is not available, we are unable to repair the unit. Please feel free to reach out to us after speaking to the manufacturer if they are able to locate a part or if they have any additional recommendations! 1-888-45-FREDS Have a great weekend! The Fred's Team


Thank You




Review of Fred's Appliance Service

Quick, thorough, nice and professional.


Amazing service




Review of Fred's Appliance Service

Repair woman was great


Persistent with difficult diagnosis, and returned until solved




Review of Fred's Appliance Service

Fred's Appliances is a Godsend when it comes to cranky appliances. The company is well designed in their customer interface. Whether the front office, or the automated appointment reminder and confirmation system, Fred's is great. Thorough and painstaking diagnostics are there. Results, even when challenging are pretty much guaranteed. I'd recommend this company to anyone in my area!


Service man was very good




Review of Fred's Appliance Service


Awesome!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Tom




Review of Fred's Appliance Service

Great service, he was very professional. A very pleasant man !!!!


Great customer service and speedy service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Very pleased. on a scale of 1 to 10 i"d give it a 10


washer




Review of Fred's Appliance Service

Service was great - to bad I have a lemon washman machine made by whirlpool.


Joan




Review of Fred's Appliance Service

Great service.


Fast and Efficent




Review of Fred's Appliance Service

Tech was very fast and efficient on fixing my washer .Very Very Pleased ,If I ever need service again I hope he is the one you send Thx


Great Service




Review of Fred's Appliance Service


Prompt, Competent




Review of Fred's Appliance Service

Jeff was prompt, competent and efficient in the repair he had to do.


Awesome




Review of Fred's Appliance Service


bob




Review of Fred's Appliance Service


Efficient and very courteous service agent.




Review of Fred's Appliance Service


Great experience.




Review of Fred's Appliance Service

He was very professional, knowledgeable, friendly and informative. We appreciated his expertise.


quick and fair price




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Jeff was great!




Review of Fred's Appliance Service

Jeff was very knowledgeable, polite, and ultimately helpful!


Corina visit




Review of Fred's Appliance Service

Corina did a great job - on time and quite professional


Great technician. Great job.




Review of Fred's Appliance Service

Great technician. Great job. They showed up when they said they were going to. They completed all the work that they needed to. Very friendly technicians


X




Review of Fred's Appliance Service


Great service personnel. Great web tracking for appt time of day




Review of Fred's Appliance Service

Excellent. Would highly recommend Fred’s.


Mike




Review of Fred's Appliance Service


Finally




Review of Fred's Appliance Service

On the second try with a service person who really knew her stuff my refrigerator is working again


Response from Fred's Appliance Service:

Hello Ada, We appreciate you taking the time to submit your review! We apologize that it took two trips to get it right. However, we are happy to hear that your refrigerator is up and running again! Have a great week, The Fred's Team


Good Service!




Review of Fred's Appliance Service


Great Service - David was awesome




Review of Fred's Appliance Service


Brown




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello Mary, We are so sorry to hear that you did not receive 5 star service! We are showing that our technician went to your home last week and repaired your range. If you are still having trouble or if you would like to share more details about your experience, we would appreciate hearing from you! We have a make-it-right policy and would like the opportunity to do just that! Please call us at 1-888-45-FREDS. Have a great week! The Fred's Team


Great Service




Review of Fred's Appliance Service


Great Job




Review of Fred's Appliance Service

We used Fred's for a warranty repair to our Whirlpool refrigerator. The manufacturer sent us the part but it was harder to install then I thought so they scheduled Fred's to install the item. It was a GREAT idea. The part was harder to install then I though and it took the tech a while to get it installed properly. The tech was a nice young man who put on booties when he entered the house and took special care to make sure our things were handled with care. Fred's called once to schedule the service and then followed up with an email and we could even track the tech's schedule via the web. That was outstanding.


Honest service, personable technician.




Review of Fred's Appliance Service

Art has been sent to our house for refrigerator several times, not for poor service but trying to fix a problem related refrigerator. He has been thorough and honest as to the issues. His ability to discuss with the Frigidaire people made us feel that we had a competent technician and individual. Fred’s Appliance Service has been impressive and we highly recommend them and will call them for service without hesitation.


Extremely professional and prompt service




Review of Fred's Appliance Service

Something became lodged in the motor or our brand new dishwasher after only one use. Robert handled the entire matter with utmost professionalism, respect, competence and timeliness! Very much appreciated!


Great job




Review of Fred's Appliance Service


Quick and courteous




Review of Fred's Appliance Service

Excellent. Very timely with arrival. Courteous and respectful of toddler crying. Fast with completion.


Abbie




Review of Fred's Appliance Service

Absolutely incredible. Timely, efficient and excellent service.


Laverdiere




Review of Fred's Appliance Service


Professional Service




Review of Fred's Appliance Service


Excellent service and very professional. I have used Fred’s in the past and will continue to use them in the future.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Corina did a great job identifying the problem and getting it fixed quickly. The job site was left clean.


pam




Review of Fred's Appliance Service

The service person was excellent. He was very friendly and he answered my questions.


great service and on time




Review of Fred's Appliance Service

everything about the service was exactly like you would expect. I do not know how you would improve the service.


Very professional




Review of Fred's Appliance Service


Efficient and effective!!




Review of Fred's Appliance Service


Great service technician




Review of Fred's Appliance Service


Great Service, Awesome Price!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

It was very good tech was great a 10


Great service. Worked with my schedule




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Art was very nice!


Not happy




Review of Fred's Appliance Service

Terrible


Response from Fred's Appliance Service:

Hi Richard, We appreciate you taking the time to submit your review. I do see a note on your job history that your unit is now up and running. We have a make-it-right policy and we would appreciate the opportunity to do just that. If your unit is not working properly, or if there is anything else at all that we can do to make this right for you, please reach out to us! 1-888-45-FREDS. We hope to hear from you soon! Thank you, The Fred's Team


Outstanding Service




Review of Fred's Appliance Service

Repair done promptly Experienced technician And


Great Service!!




Review of Fred's Appliance Service

They were very informative


Michael




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Went above and beyond in assisting us. Really helpful. Great experience.


Good Service




Review of Fred's Appliance Service

Serviceman was very nice and knowledgeable however after he left my washing mashine was was no longer level with the floor and is wobbling. Would he come back to level it? Please let me know 4402048803.


Response from Fred's Appliance Service:

Hi Jeanne, We are so happy to hear that your technician was nice and knowledgeable. We are sorry that the unit is not level, we will certainly come back out to correct this for you! A member of our team will be calling you shortly to schedule your appointment. Thanks and have a great week! The Fred's Team


On time and efficient




Review of Fred's Appliance Service


Good service experience




Review of Fred's Appliance Service


Very satisfied with service




Review of Fred's Appliance Service

The technician was on time and solved our problem. We have used Fred’s before and will call on Fred’s again when needed


Awesome Service




Review of Fred's Appliance Service

My service with Fred's Appliance Service was awesome from the first phone call. It was very easy to schedule an appt. Our service technician showed up on time. They send you a link so you can see where your technician is & where you are on the schedule. Paul was very personable & did a thorough job. We are very happy with the service & wouldn't hesitate to recommend Fred's.


Very pleased




Review of Fred's Appliance Service

The service man who came to my home was on time. He was very friendly and courteous and even played with my dog. He was very knowledgeable of my product and gave me suggestions for in the future. Just a nice personable guy all around.


Good service




Review of Fred's Appliance Service

He was very nice and good


Very efficient




Review of Fred's Appliance Service

Replaced a part quickly and efficiently.


Great Service!




Review of Fred's Appliance Service

Corina arrived right on schedule and completed the repairs on my washing machine. She was very professional, explained everything and completed the job quickly. I like the ease of scheduling and your use of smartphone technology for providing updates and appointment confirmations.


Professional and Polite




Review of Fred's Appliance Service


Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint that oven is not working,, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

Near E 68th St, Cleveland, OH 44103
Corina B.

Corina B.

WASHER MAYTAG MHW5630HW0 "Cc that the unit is not spinning properly. When arrived unit was on quick cycle. Waited for cycle to finish, is spinning good. Checked for error codes on diag found 0. Found on normal cycle that spinning was off. Explain cust. Op test ok"

Near Brentwood Rd, Beachwood, OH 44122
Corina B.

Corina B.

WALL OVEN JENN-AIR JJW2830DS03 Cc that the upper oven seems like is not getting to the correct temp. Preheat oven to 350* and waited 15 minutes after buzzer. 350*. Working as designed

Near Richmond Rd, Beachwood, OH 44122
Corey L.

Corey L.

RANGE KITCHENAID KSGB900ESS4 "Installed regulator, started bake broil drawer and cooktop burners, could not smell any gas, op test good"

Near Eddy Rd, Willoughby Hills, OH 44092
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL MGT8775XS00 "Found 120 going to igniter but it was not glowing replace,opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Dellwood Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL RBS275PDT11 "Replace fuse,opt test ok"

Near Holly Ln, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW0 Installed agitator. Ran auto cycle and calibration. Op test good.

Near Jackie Ct, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL WTW2000HW0 "Cc unit not drainingUnit is stored in garage, not hooked up at this time. Customer stated they don’t have proper hookups in house right now. Advised customer I can’t diagnose and verify repair if not able to be operated."

Near Chagrin Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSF25D4MDM02 "Cc of noise Found noise to be coming from diffuser when opening and closing Needs diffuser ; ordrng 1 W10899382 (diffuser), used 1 SHIPPING (shipping and handling) from stock"

Near Morris Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 Customer left clothes inside unit there were a little over damp ran diagnostics found error code f0e5 off balance load and f0e2 over suds and f5e1 lid switch fault and f7e7 motor unable to reach rpm; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)

Near Erie St, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 "Cc unit freezing food in ff, freezer too warmCustomer stated temperature issues started about a month ago. Now unit won’t shut off, and freezing things in ff, freezer is not freezing items. Checked evaporator, found only top coil has frost. Unit has refrigerant leak, will need sealed system repair. Customer not repairing."

Near Oakridge Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "I unplug the unit install the new fan plug the unit back in the unit would not turn on the lights would not turn on. I found that the power supply board was not supplying power to the LED module but if you open the freezer door than the fridge lights will turn on if you close the freezer door and open open the fridge door the lights would stay off. After some time the compressor turned on but the fans did not. Needs new control boards.; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Chestnut St, Geneva, OH 44041
Joe O.

Joe O.

DISHWASHER GE GDT580SMF6ES "Cc: not drainingFound drain pump is running. Ohmed out drain pump(25 ohms). Found drain tube plugged up. Needs drain tube; ordrng 1 WD24X10062 (drain hose1604) and 1 WD24X23016 (hose loop drain high2138), used 1 SHIPPING (shipping and handling) from stock"

Near E Parkway Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc: ice maker loud, small cubesCycled ice maker. Found no abnormal noises. Found no small cubes. Tested water. Advised customer the noise heard is the water flowing to ice maker. Tested fans and damper. Found not duplicate issue. Op test ok"

Near N Creek Dr, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Cc water tricking in from dispenser, ice taking a long time to make. Customer had unit recently installed. Company didn’t hooked up water line good enough, was leaking through basement, customer had another company come out to fix it. Found that the old style water valve she has on was almost closed, so I turned to open it, tested water, coming out normal, op test ok"

Near W 130th St, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR MAYTAG MRT711SMFW00 "Customer complaint fridge frz things, temp was 26-31 in ff, customer stating it’s under extended warranty, she called Lowe’s and they said call Maytag, showed receipt of 5 yr ext plan, advised they need to have Lowe’s set up the appointment, customer going to up to Lowe’s today to sort out, we can order parts once covered, control W11039790, and thermistor WPW10384183 ; saved tckt"

Near Nehls Park Dr, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Installed new control, op test good"

Near E 84th St, Cleveland, OH 44103
Jeff M.

Jeff M.

DISHWASHER KENMORE 665.13833K601 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Lockwood Rd, Perry, OH 44081
Dan H.

Dan H.

RANGE AMANA AGR5330BAB3 "Customer complaint of f3 error, confirmed, found oven temperature sensor not connected, connected oven temperature sensor , op test good"

Near E 153rd St, Cleveland, OH 44120
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH78019HZ1 CC that the convention oven does not work. Dropped the microwave found the wire to the element broken. Repaired the wire. Heated the microwave. Optest ok.

Near Andrea Ln, Cleveland, OH 44109
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF780SLYB0 Replaced the ui and handle. Optest ok.

Near Berkeley Dr, Westlake, OH 44145
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4409PAB0 "Cc unit leaking from underneath frontRan wash cycle, no leaks found. Noticed excessive sudsing in tub with no detergent added. Asked customer about leaking, she stated it’s a small amount of sudsy water leaking from front. Advised customer about detergent usage, may need to change detergents if excessive sudsing continues. Advised her to run several clean washer cycles to clear system."

Near Letchworth Rd, Beachwood, OH 44122
Jason N.

Jason N.

DRYER WHIRLPOOL LER7648PT0 "Cc unit not starting.Checked power in to unit, good at 244v. Checked all thermals, found thermal fuse open. Replaced using truck stock. Ran op test, good heat and airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Farnsleigh Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM Replaced the pads. Optest ok. ; used 1 542638 (GREASE) from stock

Near Vine Ct, Rocky River, OH 44116
Jason N.

Jason N.

RANGE MAYTAG MGT8720DS06 "Cc unit knob seized and fire inside console.Customer states she had a flare up on 2 knobs on front console. Second one the valve seized and she could not shut gas off to burner. They turned gas off behind unit. Confirmed 2 valves show signs of flame around them. Ignition switch harness has a burnt wire. Confirmed gas leaking. Unit needs complete manifold assembly to ensure safe operation in future.; ordrng 1 W10854406 (manifold17232), used 1 SHIPPING (shipping and handling) from stock"

Near Radford Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Installed diffuser OP Test Ok

Near Hillview Rd, Newbury Township, OH 44065
Corey L.

Corey L.

WALL OVEN KITCHENAID KEBS208DSS10 "Customer complaint door doesn’t shut all the way, confirmed door not shutting, lower oven hinges are more stout, unit needs upper door hinges; ordrng 2 4455526 (door hinge (blue))s, used 1 SHIPPING (shipping and handling) from stock"

Near Diana Ct, Highland Heights, OH 44143
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS02 "Customer had questions about different noises in unit, wanted to make sure everything sounded normal. Temps test 40 in FF and -3 in FZ. Went through diagnostics, tested all fans, all sounded good. Noise coming from damper. Ordering ; ordrng 1 WPW10594329 (control)"

Near Sweetspice Oval, North Royalton, OH 44133
Joe O.

Joe O.

RANGE WHIRLPOOL WEE750H0HW1 "Cc: dual element shuts off unit is you play with the knob, warming zone switch only turns one wayInstalled element, and switches. Found harness shorted to Triple burner. Needs cooktop harness; ordrng 1 W11226786 (harns-wire)"

Near 2nd St, Fairport Harbor, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed control, thermistor, and drain tube. Op test ok"

Near Sylvania Rd, Cleveland Heights, OH 44121
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH32519HZ4 "Found diode having contact with metal frame correct issue,opt test ok"

Near Moore Rd, Avon Lake, OH 44012
Jason N.

Jason N.

RANGE KITCHENAID KSGB900ESS3 "Installed orifice holder. Ran burner op tests, all burner igniting quickly and correctly. Op test good."

Near Brandamore Ct, Solon, OH 44139
Corey L.

Corey L.

COOK TOP WHIRLPOOL KGCS105GSS2 "Customer complaint oven burners not lighting, confirmed, spark module not sending power to ignitor, unit needs sprk igntr, shipping charged on other job scheduled same time; ordrng 1 WP8053421 (module-spk)"

Near Diana Ct, Highland Heights, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL GX5FHTXVY04 Replaced part. Tested. Good. Op test ok

Near Pebble Brook Ln, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE WHIRLPOOL WGG745S0FS02 Installed manifold. Tested. Op test ok

Near Beverly Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

WASHER AMANA NTW4516FW1 CC that the unit sounds like thunder when using. Ran diag no codes. Ran calibration. Started a rinse and spin cycle with clothes. No unusual noises. Optest ok

Near Fidelity Ave, Cleveland, OH 44111
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ0 "Replaced all parts. Passed diagnostics, no error codes. Ran a normal wash, ran for a couple of mins, did not turn off. Op test ok"

Near Chaucer Ct, North Ridgeville, OH 44039
David R.

David R.

RANGE GE J2B918BEK3BB "Cc lower oven not working. Found latch in series with lower oven, latch is broke and wiggling around. Will need new latch, ordering; ordrng 1 WB02K10107 (latch automatic), used 1 SHIPPING (shipping and handling) from stock"

Near Northview Dr, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC2 Cust does not have an whirlpool appliance.

Near W 111th St, Cleveland, OH 44111
David R.

David R.

WASHER WHIRLPOOL WFW95HEDC0 "Called customer. Drain Pump is good, service pointer goes over water sensor and air trap assembly. Ordering parts needed ; ordrng 1 W10903220 (trap 21.23) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

Near Cascade Ct, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit tested good

Near Pinehurst Dr, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

RANGE AMANA AER6303MFS2 "Customer complaint that cooktop is cracked, confirmed, unit needs new cooktop; ordrng 1 W10906141 (Cooktop)"

Near E 151st St, Cleveland, OH 44120
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS35FXSS8 "Cc: dispenser not opening, not cleaningFound error codes f6e6(cool water) f5e1(door stuck open) and f10e1(dispenser electrical error). Found cold water at start of cycle. Found door latch is functioning. Dispenser not opening. In diagnostics, dispenser opened. Needs control and dispenserModel number did not match, spoke with. BJ, he stated it should be ok; ordrng 1 W10479761 (cntrl-elec) and 1 W11032769 (dispenser)"

Near Chase Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 Installed new part unit tested good

Near St James Dr, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT970SAHW0 Inspected new panel New panel is bent and has corner damage Need to reorder part ; ordrng 1 W11087373 (panel)

Near Stoneybrook Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER AMANA NFW5800HW0 Installed new part unit tested good

Near Auburn Rd, Painesville, OH 44077
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH53521HW5 "Customer complaint mw doesn’t work, customer showed pop, confirmed starting a cycle does not turn on mag blower or turntable, fan does not work also, this all happened after a power outage, unit needs pcb; ordrng 1 W11467778 (PCB )"

Near Douglas Blvd, Richmond Heights, OH 44143
Corey L.

Corey L.

RANGE KENMORE 790.785316 "Customer complaint bake not heating up, confirmed, found glow ignitor weak, quoted to replace with ts kit, ok, replaced ignitor, op test good ; used 1 12400035 (IGNITER) from stock"

Near Helmsdale Dr, Euclid, OH 44143
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Cc: wheel broke on crisper railNeeds crisper cover; ordrng 1 5304508067 (CRISPER COVER)

Near A T Hill Pl, Willoughby, OH 44094
Corey L.

Corey L.

RANGE GE CGS990SET8SS "Customer complaint lower oven not baking, confirmed, found glow igniter broken, quoted to replace with ts, ok, replaced with ts igniter, op test no good, found flame spreader bowed from heat and touching igniter, new igniter broken now, replaced again with another ts part, flipped flame spreader around, op test good; used 2 12400035 (IGNITER) from stock"

Near Woodward Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new door, op test good"

Near Crinkleroot Clearing, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that unit is not cooling properly, freezer section temperature at 13 degrees, fresh food section temperature at 40 degrees, partial frost pattern on evaporator, found dye dripping from condenser, unit needs new condenser ; ordrng 1 W10609393 (Condenser) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

Near Robertdale Rd, Bedford, OH 44146
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD5000DW1 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Milford Dr, Perry, OH 44081
Jeff M.

Jeff M.

WALL OVEN GE JGRP17BEW4BB Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269VEM10 "Installed new control, op test good"

Near Thornton Dr, Parma, OH 44129
David R.

David R.

REFRIGERATOR KITCHENAID KSC23C8EYB02 "Cc Icemaker not working. Icemaker not cycling on its own. Checked and lines are clear, no blockage. Water not getting to Icemaker. Valve out of range. Ordering Icemaker and valve.; ordrng 1 WPW10251076 (icemaker) and 1 WPW10341320 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

Near Park Ridge Dr, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFC704FBS02 "Customer complaint left door pops open when shutting right door and doesn’t close by itself like the right door food got warm because door does not shut all the way on left, doors can shut by a gentle shut on both doors, doors are level, did find left side needs an extra push to completely close, advised training of the gasket is needs to conform to cabinet, advised applying petroleum jelly to corners for a few weeks and make sure door is closed, left door does not want to lose by itself nearing close because the door is heavier with ice maker and bin, unit is operating as designed"

Near W 58th St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FVGXSS04 "Replaced ice maker, op test good, advised to allow 72 hrs fora bin to be full though there is a little less than a half of store bought ice in the bin now"

Near Windward Rd, Cleveland, OH 44119
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Installed control board, waiting on console. Op test no good, still coding f6e2. Will need to have console to complete repair.; saved tckt"

Near Winchell Rd, Hiram, OH 44234
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB9959SKZ0 "Replace drain pump then ran normal cycle and hit drain pass,opt test ok"

Near Crossings Trail, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT1L1TZYT01 "Cc unit not cooling Found no frost pattern on evap Can hear gurgling in between cavity wall Corrosion on connection to evap on suction line side Spoke to Bj advised on compressor and evap but will need to use nitrogen to clean out lines ; ordrng 1 WPW10314205 (evaporator) and 1 W10507884 (compressor) and 1 W10843121 (filter dryer), used 1 SHIPPING (shipping and handling) from stock"

Near Delores Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR GE GSS25QGTAWW "Cc unit not dispensing water Found filter head not working properly Needs filter head ; ordrng 1 WR17X22074 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

Near Hale Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 I forgot to plug in The water valves. Op tested good

Near Maple Rd, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR GE GTS22QBPARWW "Replaced heater and cleared ice, op test good"

Near Bellflower Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed icemaker Could not gain access to valve because water line is not long enough to pull unit out but found line pinched Advised to get water line replaced then call back if issue is still present

Near Nicodemus Rd, Ravenna, OH 44266
Joe O.

Joe O.

WASHER WHIRLPOOL MVWX655DW1 "Cc: not finishing cycle, not always draining, spin light stays onFound no stored error codes(spin light staying on indicates long drain). Ran auto test and calibration. Could not duplicate issue. Op test ok"

Near Colleen Dr, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVW7232HW0 "Customer complaint of f0e7 error code, confirmed, ran diagnostics found f0e7(load detected during clean washer cycle), f1e2(motor drive module over voltage), f3e3(inlet water temperature fault), f0e5(off balance ) error codes, ran test cycle, all components working properly, unit needs new control; ordrng 1 W11419171 (CNTRL)"

Near Wolf Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

WASHER WHIRLPOOL RTW4516FW2 Cc unit not spinning Found belt broken Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10006384 (

Near OH-43, Streetsboro, OH 44241
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8620HC2 "Installed shocks. Ran quick test cycle. Ran drain and spin. Still loud in spin. Called whirlpool tech line spoke with Robert, he stated sounds like tub is out of balance. Needs tub assembly ordrng 1 W11287257 (TUB ASSEMBLY)"

Near Andrews Ridge Way, Willoughby, OH 44094
Brian M.

Brian M.

DBL WALL OVEN WHIRLPOOL WOD93EC0AS05 Installed control but could not install TOD Unit will not come out far enough to get behind unit Unit not installed correctly Needs 2 tech to get unit out ; schdld next appmnt for 12/4 FRI !

Near Bryce Rd, Kent, OH 44240
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 The customer has not received the main control yet there is no tracking information on this partner possibly should re-order; ordrng 1 W11170706 (cntrl-elec)

Near Slater Rd, Williamsfield, OH 44093
Jason N.

Jason N.

RANGE AMANA AGR4230BAW3 "Cc unit leaking gas after conversion kit installed Customer states gas leaking from RF burner. Checked RH burner orifice, installed correctly, tested burner. Gas leaking, yellow flame. Found orifice holder/Venturi tube broken at valve connection. Unit needs RF Venturi tube.; ordrng 1 W10861724 (venturi)"

Near OH-282, Alliance, OH 44601
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 71 degrees, compressor is not running, compressor windings are good, installed new Orion board, compressor is only drawing 46 watts, nitrogen tested system, system has a leak in condenser, unit needs new condenser ; ordrng 1 W11442050 (Condenser)"

Near Woburn Ave, Cleveland, OH 44109
Joe O.

Joe O.

DRYER MAYTAG med3500fw0 "Cc: not heatingFound unit receiving proper power. Found element open. Needs element; ordrng 1 WP8544771 (element10349), used 1 SHIPPING (shipping and handling) from stock"

Near Pinecrest Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM804ESS2 Replace parts but notice the top spray arm blew off ordering customer will install ; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper)

Near S Dewey Rd, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW6630HW0 "Replace dispenser ran feel test,pass opt test ok"

Near Edgewood Dr, Lorain, OH 44053
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM "Replaced part. Tested, good. Op test ok"

Near Pearl Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFC2290VEP8 Try cycling ice maker but it wouldn’t also try resetting unit them finally start to cycle but never stop cycling check water valve is good check water pressure good need ice maker customer is buying icemaker but will install him self ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Glenside Ln, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MHW5630HW0 "Found water leaking from dispenser also found service pointer,ordering part ; ordrng 1 W11465533 (DISPENSER )"

Near Blossom Dr, Amherst, OH 44001
Brian M.

Brian M.

DRYER MAYTAG MED7230HW0 Connected dryer to Maytag app OP Test Ok

Near Grey Friar Way, Chardon, OH 44024
David R.

David R.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc not cooling correctly, customer had someone else out to look, other company took off evap cover, looked and only partial frost pattern. Looked and saw this has an uncoated FF evap. Also water leaking on front fascia Icemaker, and cabinet wall, Service pointers to cover that. Called techline, Dennis, they put me on hold to call me back. Waiting. Took about 30 mins for them to call back, gave me evap number W11116006. No Scode for model. Customer has 10 warranty on sealed system parts only. Will have to pay for labor and other parts needed. ****Schedule two techs, GP if possible. **** 4 count job; ordrng 2 W10143759 (drier (service))s and 1 W10276644 (compressor) and 1 W10619962 (heater ASSEMBLY) and 1 W10687098 (evaporator) and 1 W10739629 (gasket) and 1 W11116006 (evaporator) and 1 WPW10537710 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"

Near Charter Ln, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint of loud noise. When arrived unit sounds good, compressor running, fans running. Turned unit off, ran diagnostics. Test 7 comp and cond fan, good. Test 8, damper opening/closing, good. Test 15 evap fan, good. Icemaker checks good. Checked lines, good. Checked dispenser, good. All noises sound normal. As of today’s cannot duplicate. Op test ok"

Near Tobik Trail, Cleveland, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Unit is cooling properly, took temps. 0* in FZ and 36* in FF. Good. Op test ok"

Near Center Rd, Avon, OH 44011
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced dispenser, op test good"

Near Clubside Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the unit sensing then stops. Cust just moved in and the washer was not set up. Asked where the drain hose was at when having the problem. Drain hose was on the ground ran diag F8e1 no fill long fill. Advised cust the drain hose has to be 39” off the ground. Cleared code. Ran a calibration. Optest ok.

Near Weatherstone Dr, Berea, OH 44017
Corina B.

Corina B.

DRYER AMANA NED4655EW1 Replaced the motor and wheel. Optest ng. Would not turn on unless you held the door switch. Replace door from t/s. Optest ok; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock

Near Cove Dr, North Royalton, OH 44133
Jason N.

Jason N.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc unit dispenser not staying closed and unit door not staying closedFound dispenser button broken off, unit needs dispenser. Unit door not staying latched, adjustments did not remedy the issue. Ordering latch and door hinges.; ordrng 1 W10861000 (detergent dispenser) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10653840 (door latch)"

Near S Woodland Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DRYER KENMORE 1-109-658-9210 Installed new part unit tested good

Near Argyle Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDHV Information on unit incorrect. Unit is a Frigidaire.

Near Mentor Ave, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVW7232HW0 Cc unit grinding at the end of cycle Found slider to be grinding across rotor Needs rotor and slider kit ; ordrng 1 W10915701 (rotor) and 1 W10734521 (slider)

Near Grey Friar Way, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that the unit is freezing food on fresh food section. Found deli drawer not aligned with each other,this helps with this problem. Temperature were good damper is working. Op test good. HV"

Near E 151st St, Cleveland, OH 44120
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 The unit is not functioning correctly it has a 2-1 which is a corrupted software error code main control board needs to be replaced; ordrng 1 W11305297 (cntrl-elec)

Near Creekwood Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cc: sounds like a wood pecker in unitCustomer stated it sounded like a wood pecker in the ice maker compartment. Ran air baffle and fan tests. Could not duplicate issue. Op test ok

Near Valley Creek Dr, Eastlake, OH 44095
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 "Cc: squealingFound gear case leaking oil, belt slipping. Needs gear case belt and camGear case shows out of stock, office to reschedule; ordrng 1 W10721967 (drive pulley) and 1 W11454734 (GEAR CASE) and 1 WPW10006384 (drive belt)"

Near Oakwood Dr, Wickliffe, OH 44092
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed ff door gaskets. Steamed gasket. Op test ok

Near E 348th St, Eastlake, OH 44095
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IVBT4 "Cc unit not starting and not latching properly Found UI not responding to all inputs and handle is broken Needs UI and handle and hardware ; ordrng 1 WPW10250016 (panel-cntl) and 1 8193882 (bolt-latch) and 1 WP8524471 (actuator) and 1 WP8268540 (spring) and 1 WP8269117 (handle), used 1 SHIPPING (shipping and handling) from stock"

Near Opalocka Dr, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP GE PP945BM3BB "Cc unit not powering on after power outageConfirmed unit will not power on, turned off breaker for 1 min to reset. Still not powering on. Checked control board health, found burnt power transistor on board. Unit needs main control relay board.; ordrng 1 WB23T10024 (range control board29281), used 1 SHIPPING (shipping and handling) from stock"

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Set screw was loose tighten the setscrew unit tested good

Near Lake Crest Dr, Roaming Shores, OH 44084
Brian M.

Brian M.

MICROWAVE KITCHENAID KOCE500ESS04 Cc turntable not spinning Found unit to be set to turn turn table off automatically Reset settings Ran test cycle OP Test Ok

Near Lake Meade Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER MAYTAG MVW7232HW0 "Cc unit codesRTM notes, not wired correctly(?)Ran diagnostics, found codes f3e2 for pressure system fault, F1e2 for motor drive module overvoltage, F0e5 for offbalance load, f2e1 stuck button, and f0e3 for overload. Ran component function tests. All motor agitation and spin tests good. HMI function test passed. Unit is working as designed at this time."

Near Miles Rd, Bedford, OH 44146
David R.

David R.

RANGE MAYTAG MGR6600FZ1 "Cc oven not working correctly on bake, customer turned bake on and smelled gas, didn’t lite. Looked at bake electrode, looks good. Looked at wires hooked up, found knocked of. Reconnected tightly on. Put everything in the oven back together, customer had thermometer, set inside. Set bake for 350* tested. Good. Op test ok"

Near W 210th St, Fairview Park, OH 44126
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Cc unit leaking Found drain pan clogged Cleared drain OP Test Ok

Near Woodsdale Ln, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 "Door will not open, door frozen shut. Spoke to BJ, He stated the to order glides for freezer.he stated the customer will have to leave unit unplugged before we come back. Advised customer to leave unit unplugged for 48 hours before return visit. Needs freezer door glidesGlide shows out of stock, office to reschedule.; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"

Near Woodview Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness and drip pan. Advised customer to allow 24 hours for temps to adjust. Op test ok

Near Haskell Dr, Bratenahl, OH 44108
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 68 degrees, freezer section temperature at 38 degrees, Good frost pattern on evaporator, evaporator fan is not running, spun blade, fan started, air damper keeps opening and closing, unit needs new fan motor and air damper; ordrng 1 WP2315549 (Fan motor) and 1 W11164593 (Air damper)"

Near W 32nd St, Cleveland, OH 44113
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cleared ice, found thermistor in the wrong location, optimized thermistor and replaced bowed drip pan, op test good"

Near Justo Ln, Seven Hills, OH 44131
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW3 CC that the unit does not work. Checked outlet good. Checked the control 120 volts. No light flashing. Will need a new control. ; ordrng 1 W11417466 (CONTROL )

Near Nagel Rd, Avon, OH 44011
Brian M.

Brian M.

WASHER N/A MFW9800TQ0 Cc unit not running And loud when it was spinningFound outer tub damaged and tub not spinningFound belt damaged inspection inner tub Inner tub seems to be warped up front Needs inner and outer tub and belt and basket (basket NLa) ; ordrng 1 W10772607 (tub-outer) and 1 W10772618 (tub-outer) and 1 WPW10388414 (belt) and 1 WP8182650 (pulley) and 1 8182247 (basket)

Near Lost Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

COOKTOP GAS WHIRLPOOL CSG7000CAB Installed 2 ignitor switches. Tested all burners for proper spark and ignition. All tested good. Op test good. Retrieved 3rd mistakenly ordered switch.

Near Larchmere Blvd, Cleveland, OH 44120
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW3 "Cc unit coded f9e0Customer states the LF burner popped and tripped the breaker. Checked power in to unit. Good at 242v. Terminal block connections good, all other burners work, bake and broil work. Found burner socket burnt, evidence of a short. Infinite switch also burnt. Unit needs burner socket(harness) and infinite switch. Quoted repair to maint. Contact, he gave me a pop, this pop is for a GE range. Advised him if he has a pop to send it to service@fredsappliance.com. Estimate only at this time. ; saved tckt"

Near Kemper Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed water valve. Steamed out fill tube. Cycled ice maker. Op test ok

Near Brush Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WASHER AMANA NFW5800HW0 "The door latch is broken pieces are missing is a new door latch; ordrng 1 W11316250 (latch), used 1 SHIPPING (shipping and handling) from stock"

Near Marblehead Dr, Jamestown, PA 16134
Jason N.

Jason N.

MICROWAVE KITCHENAID KMBP100ESS01 "Installed ACU control. Unit now coding f6e8 for lost communication with ACU. Not showing any software version. Called wp techline, Ed, check power in to filter board, line fuse, power in to relay 4905. All checked good, 121v in, line fuse checked good. Reinstalled previous ACU board, unit returned to previous status, no f6e8 code, but inverter fault. New ACU is faulty. Reordering ACU board.; ordrng 1 W10915648 (cntrl-elec)"

Near Random Rd, Cleveland, OH 44106
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced all parts. Followed service manual on placement of thermistor. Good. Set to normal temps, op test ok."

Near Quarry Rd, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Replaced all parts. Found ice building around the FZ fan, making it short and turn the unit off and on. Steamed. Tested. Good. Op test ok"

Near Beech Creek Trail, Strongsville, OH 44149
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Customer complaint that compressor is buzzing, temp on freezer 16* and 46 on fresh food section. Ran test 2 on diagnostics compressor sounds good and evap fan is running good. Ice maker was turned on and there is no water connected , it was ice maker cycling making the valve sound like something is bad. Op test good"

Near Fidelity Ave, Cleveland, OH 44111
Corey L.

Corey L.

WASHER MAYTAG MVWB835DC4 "Found slider chipped at the top and bound up with clutch, replaced slider and clutch, cleared f7e5 errs and calibrated, op test good"

Near Newton Pass, Broadview Heights, OH 44147
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHW0 CC that the unit will not wash the dishes. Checked power at the control for the pump and motor 0 volts. Replaced the pump and motor and control. Ran a calibration. Optest ok.

Near Moorewood Ave, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER SAMSUNG DV42H5200EW/A3 "The unit is not heating I found that the heating element is open needs a new heater assembly; ordrng 1 DC97-14486A (HEATER), used 1 SHIPPING (shipping and handling) from stock"

Near Parker Dr, Conneaut, OH 44030
Jeff M.

Jeff M.

STACK W/D WHIRLPOOL WET3300SQ1 I took the machine apart I tested the heating element all the fuses everything tested good I turn the machine on I let it run for 15 minutes the breaker tripped as soon as the breaker tripped I re-tested everything everything tested good. Most likely a weak breaker or an electrical issue not the dryer itself

Near Lake Rd, Conneaut, OH 44030
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not maintaining temperature, found igniter not glowing, igniter is not receiving 120vac, found control not sending power to igniter, unit needs new control ; ordrng 1 W11126814 (Cntrl)"

Near Pershing Ave, Parma, OH 44134
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 "Cc: not going through cycleFound drain ran directly to floor. Advised customer the drain needs to be at 36 inches. Ran auto test and calibration, ran normal cycle. Op test ok"

Near Gildersleeve Cir, Kirtland, OH 44094
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF750SAYB1 Cc unit is nasty on the inside Found screen and filter damaged Needs screen and filter Also lower spray arm full of debris Customer to install Advised on vinegar to help clean the inside ; ordrng 1 WPW10463906 (filter) and 1 W10872845 (filter) and 1 WPW10491331 (spray arm)

Near N Surfside Cir, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS4 Installed control and UI Ran test cycle OP Test Ok

Near Hollister Dr, Kent, OH 44240
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG770H0FZ0 When the unit is running it smells like burning kerosene almost like an incomplete combustion. Ordering a big tube assembly. It is the only part of the machine that can manipulate the way that the flame burns; ordrng 1 W10764654 (burnr-oven)

Near S Ridge Rd E, Ashtabula, OH 44004
Corina B.

Corina B.

DISHWASHER MAYTAG MDB7949SDZ0 Replaced the adjusters. Optest ok.

Near Beaconsfield Blvd, Rocky River, OH 44116
Jason N.

Jason N.

WASHER MAYTAG LAT8824AAM "Cc unit not cycling Ran wash test, unit fills but then sits there. Checked lid switches, found lid close micro switch button stuck in, reading open. Unit needs lid micro switch.; ordrng 2 WP207166 (switch- ch)s"

Near Atherstone Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS20XVMS8 "Cc: leaking during defrost, sheet of ice in freezerFound plugged drain tube. Needs p trap drain tube. Replaced drain tube, cleared drain and ice build up. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Campton Ridge Dr, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2571XEM2 "CC that the freezer door does not close properly. Found ice blocking the drain hole. Service pointer to replace the drain tube. . Replaced the drain tube from t/s. Steamed freezer out. Advised cust to replace the plastic waterline to a copper or braided flex line. Optest ok; used 1 SHIPPING (shipping and handling), and 1 W10619951 (TUBE-DRAIN) from stock"

Near Westway Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDB765FW0 Replace parts opt test ok

Near Lake Rd, Sheffield Lake, OH 44054
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Installed new control and valve, op test good"

Near Big Creek Pkwy, Parma Heights, OH 44130
Dan H.

Dan H.

DRYER WHIRLPOOL WED6400SB0 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started, ; used 1 3392519 ("

Near Sassafras Dr, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Lifted door to level allowing mullion to open and close with door as designed, cleared ice from ff evap build up, found copper lined pushing against cover, corrected, op test good"

Near Kingswood Ct, Strongsville, OH 44149
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL mhw5500sw1 Replace valve opt test ok

Near Lake Rd, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Customer complaint of loud noise, found suction line vibrating against the cabinet, adjusted, op test good"

Near Amelia Dr, Broadview Heights, OH 44147
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW2 "Cc unit making loud noise Customer states unit has been getting louder lately, especially in last portion of cycle, during the spin. Ran manual spin test, confirmed loud bearing noise from gearcase. Unit needs gearcase."

Near Lalemant Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOD51EC0HS01 "Replace antenna and console,opt test ok"

Near Cranlyn Terrace, Avon, OH 44011
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced the pump, motor and control. Ran a calibration. Optest ok."

Near Lakeview Ave, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW92HEFW0 "Found mold on bellow and dispenser was clog with wax for everything customer want to be replaced it was not worth of repair also the had and error f9e1 which it tells me it could be a clogged drain pump or bad part customer will not repair,opt test ok"

Near Crestwood Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Installed new part unit tested good

Near Cloverleigh Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GD5RVAXVB02 "Replace valve,opt test ok"