We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Willoughby Hills, OH 44092
Dan H
Job Details: 01/03/2024
"Found blower wheel damaged (see pic), reordering blower wheel ; ordrng 1 WP697772 (Blower)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Conneaut, OH 44030
Dan H
Job Details: 01/03/2024
"Customer complaint of rotate knob error, confirmed, unit needs new user interface , customer does not want repair at this time; ordrng 1 W11478524 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Madison, OH 44057
Dan H
Job Details: 01/03/2024
"Customer complaint of buzzing noise, all components running, No unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Angel
Job Details: 01/03/2024
Cc that unit is not cooling and they had sears come out about 4 times even did a sealed system job and unit started cooling but lasted like a day or 2. Took temperatures and fridge was at ambient temperature. Used nitrogen to see if I could find a leak and found leak at capillary line in cabinet at the back of unit. Took some pics and called tech line spoke with Rick explained issue and unit is not repairable going under review.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/02/2024
"Replaced the drum, dryer repair kit, motor and blower wheel. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Austinburg, OH 44010
Jason N
Job Details: 01/02/2024
"Cc unit grinding/squealing noises during spinRan test cycle, confirmed abnormal noise during spin from gearcase. Checked under unit, found oil leaking from gearcase into rotor. Unit will need gearcase replaced. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Jason N
Job Details: 01/02/2024
"Installed main control and switch. Ran test 16 and 17, all switch inputs reading open/closed based on if door is open/closed. Door ajar indicator is off. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEA2
Near Perry, OH 44081
Dan H
Job Details: 01/02/2024
"Installed new ice maker , op test no good , new ice maker is not send power to valve, reordering ice maker and ice maker harness ; ordrng 1 D7824706Q (Ice maker) and 1 WPD7813010 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 01/02/2024
"Reset unit. Replaced icemaker, heater and valve. Tested, icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Eastlake, OH 44095
Joe O
Job Details: 01/02/2024
Cc: leakingRan test cycle. No leak found. Checked under unit. Found no signs of leak. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18IL6DWN
Near Willowick, OH 44095
Joe O
Job Details: 01/02/2024
"Cc: not making ice, drawers and bins brokenFound no power to ice maker. Ice maker harness not seated correctly. Re seated ice maker harness cycled ice maker. Ice maker cycling and filling. Needs 2 ff door bins, and crisper binCustomer does not want to order bins at this time; ordrng 2 240338201 (bin-door)s and 1 240337103 (pan-crisper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JB6400R4BB
Near Euclid, OH 44117
Joe O
Job Details: 01/02/2024
Cc: not workingFound unit is stuck in its place. Cannot remove to test voltages or check connections. Customer to get unit removed; saved tckt
We serviced a
KENMORE WASHER
Model 110.92281100
Near Chesterland, OH 44026
Corina B
Job Details: 01/02/2024
"CC that the unit shakes when spinning. Picked up the back end on the washer, to leveled. Started a cycle with a full load of clothes. Spinning well. Advised Cust to keep an eye on it. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury, OH 44065
Corina B
Job Details: 01/02/2024
Replaced the inverter board. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near North Ridgeville, OH 44035
David R
Job Details: 01/02/2024
"Cc unit not cycling, will just hear a click. Found open thermal fuse. Replaced from t/s. Good. Running and heat cycling. Good. Advised customer to clean vent. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Euclid, OH 44117
Jason N
Job Details: 01/02/2024
"Cc unit going offbalance every load Checked tub suspension, found tub bounces 3-4 times when pushed down. Suspension spring are weak and will need replaced. Quoted customer repair cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11130362 (Suspension)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/02/2024
Replaced the ui. Tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/02/2024
Replaced the control. Ran a calibration. Started a quick wash with clothes. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Diamond, OH 44412
Corina B
Job Details: 01/02/2024
Replaced the control. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mentor, OH 44060
Dan H
Job Details: 01/02/2024
"Customer complaint that unit is not powering up, confirmed, found unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lorain, OH 44052
Angel
Job Details: 01/02/2024
Replaced spark module and harness tested unit opt test good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS10
Near Lorain, OH 44052
Angel
Job Details: 01/02/2024
"Cc that u it was making a popping noise. Tested unit and confirmed sound, and its coming from the turntable motor and the support but also the ring that rotates look damaged ordering turntable motor with ring and support.; ordrng 1 W10642989 (Turntable motor) and 1 W11367904 (Tray cook) and 1 W11252182 (Turn ring) and 1 W11245707 (Support)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Avon, OH 44011
Angel
Job Details: 01/02/2024
Replaced inlet valve tested unit opt test good.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS4
Near Bay Village, OH 44140
Angel
Job Details: 01/02/2024
Cc that unit was not working but they moved it and unit started working and wanted me to make sure it was functioning correctly. Used a mug with water and heated it up a couple of times moved around the door to make sure the switches were sensing correctly and made sure everything was tight and unit was working perfectly. Also tested the different options unit has and fan and everything is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bay Village, OH 44140
Angel
Job Details: 01/02/2024
"Replaced ui, dispenser motor and ice chute flap tested unit opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Angel
Job Details: 01/02/2024
Cc that unit is not drying dishes and they tried replacing the heating element already. Ran diagnostics no error codes than ran a test cycle and unit is heating but gave and error code will it was heating since heater is new and connections are good will be ordering control board and ui.; ordrng 1 W11305308 (Control board) and 1 W11368911 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Kent, OH 44240
Corina B
Job Details: 01/02/2024
CC that the fan makes a noise when using convections. Confirmed. Found the nut and the fan loose. Tightened the nut. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITWH1
Near Highland Heights, OH 44143
Jason N
Job Details: 01/02/2024
"Cc door will not latchConfirmed door latch not actuating and capturing strike. Pulled door panel, found handle tab broken and left spring missing. Unit will need handle and spring replaced. Quoted customer repair cost. ; ordrng 1 WP8268540 (Sping) and 1 WP8269117 (Handle) and 1 WP8524471 (Actuator)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/02/2024
"Cc unit not spinning out loads fully, intermittent Customer stated on certain loads, unit does not extract all the water from the load, will have to run an additional Drain and Spin cycle. Ran diagnostics, found codes f0e5 for off balance load and f2e1 for UI stuck button. Cleared codes and ran test cycle, all functions passed. Checked tub suspension, checked good. Checked under unit, looks good, no issues found. Could not find an issue with unit at this time. Advised customer on Spin speed settings for cycle selected, and load sizing and load distribution. May occasionally have to run an additional Drain and Spin cycle if load is not spun out satisfactory."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Berea, OH 44017
David R
Job Details: 01/02/2024
"Replaced control tested, all components working. Both stove and cooktop. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44130
David R
Job Details: 01/02/2024
No stored error codes. Unplugged. Replaced pump and latch. No broken wires. Ran diagnostics test. All comp good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Middleburg Heights, OH 44130
David R
Job Details: 01/02/2024
"Replaced icemaker, cycled and called for water. Good. All components and functions good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Royalton, OH 44133
David R
Job Details: 01/02/2024
"Cc no ice. Customer already tried to reset, turn off and on button, still no ice. Checking wires at bottom of door. Good, all wires are in place. Checked water line in door, froze up. Turned on heater to door, test 19. Giving 14 vDC from UI control, good. Unit icemaker went into home position and had it call for water, good. Customer to monitor. All controls test good for proper voltage. Maybe water just froze up in line but if keeps on happening, could be a short in wires resulting in a new door needed. Put defrost settings to auto 8 hr. As of now. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near North Olmsted, OH 44070
David R
Job Details: 01/02/2024
"Replaced wash motor and sensor, harness and control good. Ran through entire test mode, heater came on, good. Running a 1 hr wash to make sure it cycles and advances. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Elyria, OH 44035
David R
Job Details: 01/02/2024
"Cc random high pitch noise intermittent, customer said she had another serviced come out and they said it was the condenser. Unit is cooling and no signs of cooling loss. Ran through diagnostics. Step 2 condenser fan and compressor, good, had back panel off and no random noise. Step 3 FZ evap fan, good, coming on. No frost building up. Step 6 damper control, opening and closing, no different or high pitched noise. Unplugged unit 5 mins to reset. Plugged in, all components kicked on, all normal sounds from the components. Cannot duplicate noise. No water hook up, icemaker is turned off. Advised customer to monitor and try to record noise/sound if possible. As of today, unit is testing good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44111
Angel
Job Details: 01/02/2024
Cc that unit is not filling or taking to long to fill. Verified and found drain hose going to drain on floor. Explained to customer what happens when having hose on floor tested unit for customer unit working as should just let him know to make sure to leave drain hose on the utility tub.
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Ravenna, OH 44266
Corina B
Job Details: 01/02/2024
Replaced the gas coils. Tested. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS22
Near Aurora, OH 44202
Corina B
Job Details: 01/02/2024
Replaced the trim. Opt test ok.
We serviced a
GENERAL ELEC MICROWAVE
Model PSB9100DF1WW
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/02/2024
"Pulled unit from cabinet space. Installed capacitor, magnetron and diode. Ran heat test with water for 1 min. Water hot after cycle. Reinstalled unit. Op test good."
We serviced a
MAYTAG DRYER
Model MED9700SB0
Near Lakewood, OH 44107
Joe O
Job Details: 01/02/2024
"Cc: rattling noiseFound roller worn. Roller wore through shaft. Needs dryer repair kit and roller shaftCustomer does not want to repair at this time ; ordrng 1 4392067 (dryer repair kit) and 1 WPW10359272 (shaft), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44113
Joe O
Job Details: 01/02/2024
"Cc: not turning on, error codeFound unit would not allow entry into diagnostics. Tested power. Unit receiving proper power. Found ui receiving proper power. Found error code f2e2(ui disconnected). Needs ui; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44120
Manny
Job Details: 01/02/2024
"Cc unit no advancing in cycle, verified and unit stuck in cycle. Reset and ran diagnostic, no codes present, ran test t cycle and unit barely filling, checked valve and cold was partially off and hot one was off, reset cycle and retried unit not filling unit needs valves,; ordrng 1 W11168743 (valve) and 1 W11168740 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Shaker Heights, OH 44122
Manny
Job Details: 01/02/2024
"Cc unit not cooling properly verified and not cooling properly. No fan running no compressor, took pantry control off and not issue plug unit back on and unit came on, good pattern on fz evap, advised customer to monitor the unit, if unit turns off again to let us know."
We serviced a
GE DISHWASHER
Model GDT665SFN2DS
Near Lyndhurst, OH 44124
Manny
Job Details: 01/02/2024
"Cc unit leaking, verified and unit leaking from sump gasket needs sump and pump kit; ordrng 1 WD19X25867 (Sump kit) and 1 WD19X25700 (Pump kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Lyndhurst, OH 44124
Manny
Job Details: 01/02/2024
"Replace heater, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Beachwood, OH 44122
Manny
Job Details: 01/02/2024
"Cc that icemaker made a noise and stopped producing ice, verified and bail arm off the ice maker, reinstalled and icemaker started running but then got stuck and wouldnt move check voltage and good, jump T to H and nothing unit needs ice maker; ordrng 1 W11542654 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, OH 44128
Manny
Job Details: 01/02/2024
"Replace motor, auger and spacer, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Cleveland, OH 44105
Manny
Job Details: 01/02/2024
"Replaced suspension, pulley and valve, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Shaker Heights, OH 44122
Bill
Job Details: 01/02/2024
"Cc error code, confirmed error code f1e1 acu failure. Ordered new control, follow up scheduled for 1/4; ordrng 1 W10864049 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Bedford Heights, OH 44146
Bill
Job Details: 01/02/2024
"Cc damage on door, confirmed cc. Changed door heated gasket to seal. Opt test good."
We serviced a
KENMORE DRYER
Model 110.78002010
Near Solon, OH 44139
Bill
Job Details: 01/02/2024
"Cc unit not working, confirmed cc. Belt broken, used rebuild kit from truck stock. Opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DRYER
Model GTDP220EF3WW
Near Solon, OH 44139
Bill
Job Details: 01/02/2024
"Cc drum not turning, confirmed cc. Belt broken, ordered belt. Scheduled follow up for end of day same day as part arriving 1/3.; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
Bill
Job Details: 01/02/2024
"Cc not cold in fresh food section, confirmed cc. Ice maker is making ice, and freezer is cold. Tested evaporator fan, would not turn on. Ordered new fan, follow up scheduled for 1/4; ordrng 1 W11033168 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW720BSNWS
Near Seven Hills, OH 44131
Bill
Job Details: 01/02/2024
"Changed valve, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Parma, OH 44134
Bill
Job Details: 01/02/2024
"Cc unit making funny noise, could not duplicate. Tested unit twice in diagnostics both auto and manual test. Unit operating as intended."
We serviced a
JENN-AIR MICROWAVE
Model JMV8208WS0
Near Cleveland, OH 44144
Bill
Job Details: 01/02/2024
"Cc unit would not start, confirmed cc. Tried to start unit, unit would burp but not start. Tested continuity in micro switches, continuity tested good. Ordered control board. Follow up scheduled for 1/5; ordrng 1 WPW10569241 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, OH 44026
Jason N
Job Details: 01/02/2024
"Cc unit not responding, have to reset breaker to get working again Found unit is working properly at this time. Ran diagnostics, found codes f1e0 for internal error and f2e0 for keypad disconnected. Ran bake test to 350 degrees, unit preheated properly and cycled. Customer states the issue only seems to happen in periods of long bake usage, several hours. Called WP techline, Drew, based on history and information provided, unlikely new controls would help due to highly intermittent nature of complaint. Advised to have customer power cycle unit when/if no response issue occurs."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Chardon, OH 44024
Jason N
Job Details: 01/02/2024
"Cc cooktop light staying onReplaced main control using customer supplied pre id part due to failed light control triac. Tested light functions, fans and heat op. All functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, OH 44024
Jason N
Job Details: 01/02/2024
"Cc unit not washing dishes, detergent not dissolving Ran diagnostics, found code 6-1 for low/no water. Wash pump did not turn on right away during test cycle. Opened door and closed several times, found pump motor will not always turn on, intermittent operation. Unit will need pump/motor assembly replaced. Quoted customer repair cost. ; ordrng 1 W11178672 (Pump/motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chesterland, OH 44026
Joe O
Job Details: 01/02/2024
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 2.4oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Mentor, OH 44060
Dan H
Job Details: 01/02/2024
"Customer complaint of noise, noise is coming from air damper, unit new air damper, customer does not want repair at this time; ordrng 1 WPW10594330 (Air damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willoughby, OH 44094
Dan H
Job Details: 01/02/2024
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Painesville, OH 44077
Dan H
Job Details: 01/02/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Dan H
Job Details: 01/02/2024
"Installed new harness, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Madison, OH 44057
Dan H
Job Details: 01/02/2024
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Geneva, OH 44041
Dan H
Job Details: 01/02/2024
"Customer complaint that drum is not turning, confirmed, found belt popped off of pulley, no damage, reinstalled, op test good"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Geneva, OH 44041
Dan H
Job Details: 01/02/2024
"Installed new element, also found pulley seized, installed new pulley, op test good ; used 1 DC93-00634AXXX (XXNO REODERIDLER PULLEY) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model LCEM752L-W-3
Near Geneva, OH 44041
Dan H
Job Details: 01/02/2024
"Customer complaint that unit was smoking really bad, confirmed, found transmission not spinning causing belt to burn as motor spins, unit needs new transmission , part is no longer available ; ordrng 1 5304465118 (Transm)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, OH 44057
Dan H
Job Details: 01/02/2024
"Installed new suspension, belt and pulley, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mentor, OH 44060
Joe O
Job Details: 12/29/2023
"Cc: compressor failedRecovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 1.98oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11504445 (5/4 NR MS 00), and 1 Tjaf1200 () from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Marie V
Job Details: 12/29/2023
"Cc that unit is doing the same thing it happened a moth ago, called whirlpool tech line spoke with adrian , had me contact commercial techline. Called then , they had me do hard reset on unit, and run a cycle, if unit fails as soon as it starts something is wrong, if unit pass the cycle , is a user error, too much detergent triggers f27 error code. Stared unit working properly, theres suds on unit, i did not added any detergent, theres soap residue on unit, recommend running a cleaning cycle. And only use 1 to 2 TABLESPOON OF DETERGENT, or one pod. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB3
Near Cleveland, OH 44104
Marie V
Job Details: 12/29/2023
"Replaced seal, deflector and door, seal. Tested unit, no leaks, op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Newburgh Heights, OH 44105
Marie V
Job Details: 12/29/2023
"Cc that unit is showing off Balance and is not spinning the clothes out. Ran diag found error code f0e5 and f0e7 load detected on cleaning washing cycle. Ran auto test, pass. Tested dampers and tilted unit, no leaks underneath. Explain cust . Op test ok"
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model umb1160c53
Near Cleveland, OH 44109
Marie V
Job Details: 12/29/2023
"Cc that door wont shut. Confirmed, found door switch needed to be set back in place. Advice cust not to slam door. Op test okCust has estimate if needs replacement ; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11244490XXX (xno orderx INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44102
Marie V
Job Details: 12/29/2023
"Cc that the unit was banging and did not finished last cycle. Ran diag found error code f0e5 off balance load. Ran auto test and high speed spin, replaced suspension and belt from T/S, tested unit. Showed cust. Op test ok; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 12/29/2023
"Cc that unit stopped making ice but now is working some what. Just few ice on bin, cycled ice maker, worked and filled up, temps are 3* in freezer and 38*, ice maker cycles when testing it, water is good, called whirlpool tech line again, spoke with andrew. He said to have cust Monitor unit, ordering water valve; ordrng 1 W11645245 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Lorain, OH 44053
Angel
Job Details: 12/29/2023
Cc that unit will not spin out the clothes. Verified and found actuator with moisture in sensor so I replaced actuator and ran a quick wash to make sure everything was functioning properly opt test good.
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS04
Near Bentleyville, OH 44022
Corina B
Job Details: 12/29/2023
Replaced the control and light. Opt test ng. Replaced the fan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Brooklyn Heights, OH 44131
Manny
Job Details: 12/29/2023
"Cc unit making a rattling noise after they dispense ice, verified and icemaker in a harvest after customer dispensed ice once icemaker finished filling valve rattled, unit needs valve; ordrng 1 W11548535 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Lorain, OH 44052
Angel
Job Details: 12/29/2023
"Cc that unit was making a grinding noise at the beginning of the cycle. Tested unit and confirmed unit was grinding than it would stop and continue with the cycle. Found cam damaged, replaced cam and shifter tested unit opt test good. Recommended customer to not overload washer as well.; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF367LXSS0
Near Avon Lake, OH 44012
Angel
Job Details: 12/29/2023
"Cc that the oven is not igniting just keeps clicking. Tested unit and confirmed not igniting, so I removed burner cover off and igniter was not sparking looked in warming drawer and found cookie sheet touching igniter causing it to spark at the cookie sheet. Explained to customer what happened and to not overload the drawer to avoid issue again unit working as should opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Avon, OH 44011
Angel
Job Details: 12/29/2023
Checked unit for leaks non detected. So I did like BJ asked me to do replaced filter drier and recharged unit and recommended the person in charge of the appliances at lowes to leave it plugged in for a couple of days and make sure its still cooling after a couple of days.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44120
Angel
Job Details: 12/29/2023
Replaced valve and fixed the problem
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Elyria, OH 44035
Angel
Job Details: 12/29/2023
Replaced tube line and hinge cover tested water to make sure no leaks and everything is working opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Amherst, OH 44001
David R
Job Details: 12/29/2023
"Replaced harness, heater, fan, thermistor, clip. Replaced control. Before tuning on, tested thermistor at control, getting 4 ohms. Plugged in. Went to test 13. Heater coking on. Good. Op Test Ok"
We serviced a
JENN-AIR MICROWAVE
Model JMW2427LM02
Near Columbia Station, OH 44028
David R
Job Details: 12/29/2023
"Cc unit screen was blank, customer had unit off for a couple days. Turned power back on. All display is good. Testing oven and microwave. Good. No problems, cycling and heating. Working correctly, could have been a glitch. As of now, unit working correctly. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS20
Near Columbia Station, OH 44028
David R
Job Details: 12/29/2023
"Cc unit giving F8E0 for top oven. Error History F8E0. Tested in component activation. Upper oven convection fan not working properly, not going to correct speed. Had one on surplus. Replaced tested. Good. Op Test Ok. ; used 1 W11598119 ( Blower) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Parma, OH 44130
David R
Job Details: 12/29/2023
Replaced valves. Tested. All components good. Nothing was wrong. Customer had questions about water level. Everything is working as it should. No problems. Advised to use correct cycles and not to overload. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Strongsville, OH 44136
David R
Job Details: 12/29/2023
" Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.5 oz r134a. Unit starting to cool. Good pressures. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Grafton, OH 44044
David R
Job Details: 12/29/2023
"Cc not cooling correctly, showed me frost building up on FZ evap. Found unit not cooling correctly. Not getting voltage from main control to heater. Ordering both main and UI control, heater, harness, thermistor. Evap fan is good and running. ; ordrng 1 W11518204 (UI) and 1 WPW10384183 (thermistor) and 1 W11566851 (Control) and 1 W11650660 (Heater with harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Seven Hills, OH 44131
Manny
Job Details: 12/29/2023
"Cc unit leaking, verified and pin hole on valve, ordering inlet valve.; ordrng 1 WPW10238100 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID HOOD
Model KXW4336YSS2
Near Broadview Heights, OH 44147
Manny
Job Details: 12/29/2023
"Cc that cant install carbon filters that looks like they screw in but the ones he received look they snap in, verified and and let the customer know that what he sees is the base were the filters mounted showed customer how to install filters properly."
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Manny
Job Details: 12/29/2023
"Cc that LR knob is not turning, verified and valve is stuck in the open position, customer has gas turned off, unit needs LR valve.; ordrng 1 W10873136 (valve-brnr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Wickliffe, OH 44092
Manny
Job Details: 12/29/2023
"Cc unit not working after vent was clean, verified and thermal fuse open, replaced with TS# WP3392519, opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Cleveland Heights, OH 44112
Manny
Job Details: 12/29/2023
"Cc unit not heating properly, verified and removed access panel, set unit to normal, flame came on and went off within 2 mins, removed vent and clogged, ran cycle without the vent and good heat, advised customer to replace the vent and to clean the outlet and to make sure theres no extra vent laying on the floor. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Garfield Heights, OH 44125
Manny
Job Details: 12/29/2023
"Cc unit not washing properly, verified and code 4-3 for motor not running, unit needs pump motor.; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model CGS986SEL1SS
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/29/2023
"Cc unit tripping the breaker, verified and u it tripped breaker before igniter glows, replaced igniter with TS#12400035, ran back test op test ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
JENN-AIR RANGE
Model JJW9430DDS
Near Cleveland, OH 44120
Manny
Job Details: 12/29/2023
"Cc unit beeping and oven cutting off mid pre heat, verified and cancel button for bottom oven is stuck, unit needs console but discontinued.; ordrng 1 74008955 (panl-cntrl(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Independence, OH 44131
Bill
Job Details: 12/29/2023
"Cc handle scratched, confirmed cc. Replaced scratched handle. Unit operating as intended."
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LM00
Near Brecksville, OH 44141
Bill
Job Details: 12/29/2023
"Cc error code f8e0, confirmed cc. Also found error codes dealing with communication issues. Ordered new blower and control, follow up scheduled for 01/05; ordrng 1 W11448962 (Control) and 1 W11598119 (Blower)"