Service History 24

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near North Olmsted, OH 44070

Marie V

Job Details: 02/28/2024

"Cc that unit is not drying the dishes they are wet, Ran diag found code 7-1 no heat, also motor is not running ,had unit door open and latch on , motor not spraying water strong enough cust saw it. On diag, unit sending voltage to heater still not working, will need new heater and pump. Cust will buy new. ; ordrng 1 W11025157 (Pump) and 1 W10518394 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Streetsboro, OH 44241

Corina B

Job Details: 02/28/2024

Replaced the lid. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Streetsboro, OH 44241

Corina B

Job Details: 02/28/2024

"CC that there is leaking. Confirmed. Found the drain hole restricted. Was able to clear the restriction. Dumped couple cups of water in the drain hole, emptied. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Aurora, OH 44202

Corina B

Job Details: 02/28/2024

CC that the temp is not consistent. Confirmed. Unit is in the garage. Showed the Cust the owners manual page 7. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW09

Near Chagrin Falls, OH 44022

Manny

Job Details: 02/28/2024

"Cc ui coming off and filter came cracked,verified and ui no snapped in correctly, removed and reinstalled, Good! Opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Novelty, OH 44072

Joe O

Job Details: 02/28/2024

Cc: not heating past 170 degreesFound unit in Celsius. Reset unit back to Fahrenheit. Tested both ovens. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW03

Near Chesterland, OH 44026

Corina B

Job Details: 02/28/2024

"CC that the high temp is beeping and the food is not frozen at the top. Confirmed. Found the fan not running. Fan has 120 volts. Will need a new fan. ; ordrng 1 WPW10359880 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Chesterland, OH 44026

Corina B

Job Details: 02/28/2024

Replaced the control. Found the new board missing the power supply. Reinstall the old board. Tested. Oven heated. Opt test ok. Do not need to reorder the control. Oven is working

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near Gates Mills, OH 44040

Corina B

Job Details: 02/28/2024

CC that the ice maker is not making ice. Confirmed. Water is not coming into the ice maker. Will need a new heater and ice maker. ; ordrng 1 WP2221240 (Heater) and 1 W11397192 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW4

Near Mayfield Heights, OH 44124

Corina B

Job Details: 02/28/2024

"CC that there is some spots are still wet, also starts and stops. Confirmed. No error codes. Ran a calibration. Heater turns on. Advised Cust to run the hot water in the sinks. Use high temp, sani extended dry and heat dry with a normal cycle. Working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near University Heights, OH 44118

Manny

Job Details: 02/28/2024

Replaced tub ran test opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/28/2024

"Replaced pump, ran test opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Willoughby Hills, OH 44092

Manny

Job Details: 02/28/2024

"Replace valve housing, recommend customer to replace fill hoses with L shaped ones to prevent the same issue. Advise to monitor unit during cycle to make sure theres is no leaks, Opt test ok"

We serviced a

MAYTAG DRYER

Model MGDP576KW0

Near Fairview Park, OH 44126

Manny

Job Details: 02/28/2024

Replaced timer ran test opt test ok

We serviced a

GE RANGE

Model JB750SJ5SS

Near LaGrange, OH 44050

David R

Job Details: 02/28/2024

"Cc saw smoke. Went over all oven elements, control, burners. No signs of smoke or burning. All components test good. Op Test Ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Columbia Station, OH 44028

David R

Job Details: 02/28/2024

Replaced control and lamp. Tested. Good. Op Test Ok.

We serviced a

GE DISHWASHER

Model GSD2100V70CC

Near Strongsville, OH 44149

David R

Job Details: 02/28/2024

"Cc unit not draining, not washing good and noise. Noise coking from motor and solenoid. All comes as assembly. Gave estimate ; ordrng 1 WD26X10051 (Motor assembly) and 1 WD18X10049 (Sump inlet), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUR50X24HZ03

Near North Royalton, OH 44133

David R

Job Details: 02/28/2024

Cc unit running but no lights. Found there was still tape from shipping on the door switch. Removed. Lights and display working. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KWH0

Near Brecksville, OH 44141

David R

Job Details: 02/28/2024

"Customer installed himself. Said it never worked. Found customer when putting on water line, spilled water into fill tray and overflowed the switch. Cleared water out tray. Tested. Unit is going through cycle. Good. Op Test Ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP00

Near Broadview Heights, OH 44147

David R

Job Details: 02/28/2024

"Cc unit not making ice. All water to icemaker and wires for the water line in door are good. Icemaker stuck in same position, not being able to get back to home position. Voltage food. Will need icemaker. Ordering. ; ordrng 1 W10908387 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER/B-IN

Model WDT970SAHZ0

Near Strongsville, OH 44149

David R

Job Details: 02/28/2024

"Replaced wash pump and control. Reset unit, tested, good. Ran through diagnostics, good. All components working. Ran a normal cycle, good. Advancing. Good. Op Test Ok."

We serviced a

HOT POINT DRYER

Model HTDX100EM8WW

Near Brooklyn, OH 44144

Manny

Job Details: 02/28/2024

"Cc unit chute off half way the cycle, verified and hi-limit open and cycling t-stat out of range, unit need hi-limit and cycling t-stats, customer will not proceed with the repair at this time.; ordrng 1 WE4M160 (t-stat,hi limit l210) and 1 WE4M181 (thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44134

Marie V

Job Details: 02/28/2024

"Cc that unit wont stop bagging. Ran diag, f0e5 off balance load. Found unit is way off balance, leveled unit, and ran drain and spin. op test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HBS09

Near Berea, OH 44017

Marie V

Job Details: 02/28/2024

"Cc that unit does not heat. Tested unit confirmed, drawing 13 amps, unit will need new magnetron. ; ordrng 1 W11402082 (Magnetron)"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Elyria, OH 44035

Marie V

Job Details: 02/28/2024

"Cc that unit is super loud when spinning can hear washer on second floor. Ran diag found error code f9e4 f9e2 f2e1. Spinning basket by hand can hear gears grinding. Unit had 10 year warranty on part for motor, ran a test, when unit enters the spinning gets very loud. Tilted unit and found grease from gearcase all over. need gearacase slider and washplate; ordrng 1 W10902814 (Washplate) and 1 W10734521 (Slider) and 1 W10915700 (Stator (motor)) and 1 W10915701 (Rotor (motor)) and 1 W11393685 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near South Amherst, OH 44001

Marie V

Job Details: 02/28/2024

"Cc that unit is not cooling. Confirmed compressor is drawing 6.45 amps. Tested with a start device, same unit will need new compressor and evap; ordrng 1 WPW10507886 (Compressor) and 1 WPW10321158 (Evap)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ09

Near Avon Lake, OH 44012

Angel

Job Details: 02/28/2024

Cc that unit is making a noise when running. Tested unit and could hear noise coming from turntable motor. Had part from surplus stock replaced it tested unit opt test good.; used 1 W10642989 (Tunrtable motor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Avon Lake, OH 44012

Angel

Job Details: 02/28/2024

Cc that refrigerator section led module is flickering. Confirmed issue. Replaced module opt test good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF9A

Near Cleveland, OH 44102

Angel

Job Details: 02/28/2024

"Cc that unit is not turning on. Verified and control board has power but not powering on. Tried resetting unit lights turned on but then just died again will need control board replaced. Gave customer estimate decided to hold off on it for now.; ordrng 1 5304517587 (Ui) and 1 5304520582 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Cleveland, OH 44111

Angel

Job Details: 02/28/2024

"Cc that agitator is broken. Confirmed bottom part of wash plate is cracked. Ordering wash plate, agitator and screw. ; ordrng 1 W10846191 (Washplate) and 1 W10836692 (Agitator) and 1 W10772621 (Screw)"

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Cleveland, OH 44111

Angel

Job Details: 02/28/2024

"Cc that unit powers on but wont start filling or washing. Verified and unit will need shifter but gear case is leaking oil as well. Unit will need shifter, cam, belt and gear case. Gave customer estimate and decided not to proceed.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006355 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Rocky River, OH 44116

Angel

Job Details: 02/28/2024

Replaced drum and agitator opt test good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Mayfield Heights, OH 44124

Corina B

Job Details: 02/28/2024

CC that there is a flame in the oven. Confirmed. Advised Cust that the glow is the igniter and the flame is the oven burner where the gas come out of to heat the oven. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, OH 44030

Jason N

Job Details: 02/28/2024

"Cc unit not working/drainingFound tub with standing water, drain pump not turning on using drain and spin cycle. Checked under unit, found broken black wire to drain pump. Repaired wire. Unit drained out. Ran test cycle, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Andover, OH 44003

Jason N

Job Details: 02/28/2024

"Cc unit not draining Plugged in unit, found lid locked and drain pump humming. Cleared water from tub. Pulled drain pump and found small nails stuck in drain pump impeller. Was able to remove all the nails. Reinstalled drain pump and ran test cycle. All functions passed, unit drained out. Op test good."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Orwell, OH 44076

Jason N

Job Details: 02/28/2024

"Cc unit intermittently would not power on, now not powering on at allFound power button is not responding, main control has power. Able to wake unit up by turning cycle selection knob. Ran test cycle, all functions working. Ordering HMI board.; ordrng 1 W11675701 (Control-elec)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Rock Creek, OH 44084

Jason N

Job Details: 02/28/2024

"Cc unit making squealing/rumbling noiseRan dryer test, found noise is question is the blower wheel. Pulled front panel, found blower wheel free spinning, insert loose. Replaced blower wheel using customer supplied pre id part. Reran test, no abnormal noise heard, good tumble and heat. Op test good."

We serviced a

WHIRLPOOL WASHER

Model Wtw7500gw2

Near Fairport Harbor, OH 44077

Jason N

Job Details: 02/28/2024

"Cc unit making loud roaring noise in spin Ran test cycle, confirmed loud gearcase bearing noise in spin cycle. Unit will need gearcase replaced. Quoted customer gearcse replacement. Customer declined repair, estimate only. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWB765FC4

Near Austinburg, OH 44010

Jason N

Job Details: 02/28/2024

"Cc unit grinding noise when in spin. Confirmed noise is coming from drain pump, sounds to be debris stuck inside impeller. Pulled drain pump, found debris, unable to remove. Replaced drain pump using miscellaneous truck stock part (W10876600). Ran test cycle, all functions passed. No abnormal noise. Op test good. ; used 1 W10876600 (Pump-water) from stock"

We serviced a

GE APPLIANCE ICE MACHINE

Model UNC15NJBII

Near Bentleyville, OH 44022

Joe O

Job Details: 02/28/2024

Installed pressure switch and hose. Started unit up. Unit started making ice. Op test ok

We serviced a

GE REFRIGERATOR

Model GNE25JSKPFSS

Near Parma, OH 44134

Joe O

Job Details: 02/28/2024

"Cc: not making iceFound fill tube frozen. Found Cust has a saddle valve connected to the supply line, advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cust has a plastic waterline attached to refrigerator, explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Found water line leaking in the base. Needs plumber."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Parma, OH 44134

Joe O

Job Details: 02/28/2024

Cc: leakingFound lower spray arm separating. Unit leaking from lower left corner. Needs spray arm and seal; ordrng 1 W10837249 (spray arm lower) and 1 W11177741 (gasket)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HPY

Near Cleveland Heights, OH 44106

Joe O

Job Details: 02/28/2024

"Cc: new filters are not producing water, low pressure with new filtersFound unit has low pressure when new filters are installed. Found filter head leaking when filter is removed. Needs filter headCustomer does not want to repair at this time ; ordrng 1 WP67006524 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Lyndhurst, OH 44124

Joe O

Job Details: 02/28/2024

Installed ui. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Willowick, OH 44095

Joe O

Job Details: 02/28/2024

"Installed leds. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC3

Near Wickliffe, OH 44092

Joe O

Job Details: 02/28/2024

"Cc: squealing, not dryingFound motor mount popped off. Re seated motor mount. Tested. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Wickliffe, OH 44092

Joe O

Job Details: 02/28/2024

Cc: not workingFound unit only receiving 120v. Flipped breaker. Still only receiving 120v. Need electrician

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Elyria, OH 44035

Marie V

Job Details: 02/27/2024

"Cc that unit is doing the same thing, after washing stays draining wont stop. Plugged in unit stared draining, does not stops. Cancel cycle and ran diag, found error code F3E1 pressure system fault. Checked pressure hose, is clear, no kinks or pin holes. Unit will need new control. Cust will not fix.; ordrng 1 W10582042 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX03

Near Brecksville, OH 44141

Manny

Job Details: 02/27/2024

"Cc unit just flashing, verified and unit just keep flashing and clicking, unit voltage comes and goes,since we had similar issue before she advised to check control, unit needs control; ordrng 1 W10802701 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44055

Angel

Job Details: 02/27/2024

Cc that unit is not draining. Ran diagnostics and no fault codes. So I ran a test cycle and ran perfectly. Tested every function individually and all work as should. Looked underneath washer and everything looked good. Looks like washer is just being overload or going off balance and they think unit is not draining. Recommended to not overload washer and what to do if washer goes off balance. Cant find any issues with unit opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Westlake, OH 44145

Angel

Job Details: 02/27/2024

Replaced heater ran a auto test opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, OH 44145

Angel

Job Details: 02/27/2024

Cc that they had another power outage and time and date on range are wrong and they dont know how to put it back in time. Set time and date for them and made a video on there phone to follow what I do since they have difficulty setting time and date and functioning with unit opt test good.

We serviced a

WHIRLPOOL RANGE

Model WOD93EC0AS05

Near Avon, OH 44011

Marie V

Job Details: 02/27/2024

"Cc that was going to use the self clean and after an hour glass shattered. Confirmed, Gave estimate; ordrng 1 W10827059 (Glass), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Columbia Station, OH 44028

David R

Job Details: 02/27/2024

"Replaced main wash pump and heater. Ran diagnostic, all normal sounds. Good. Op Test Ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Berea, OH 44017

David R

Job Details: 02/27/2024

"Cc unit no operating. Correct voltage to unit. Found open thermal fuse. Replaced from t/s. Advising customer to have vent cleaned if needed. Unit heat cycling on/off. Good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Middleburg Heights, OH 44130

David R

Job Details: 02/27/2024

"Cc unit went off balance with the load she had in, washer moved, customer had someone moved back into place. Just wanted to have checked out. No error codes. Ran a factory test and calibration test. Good. All components working, good. Ran a normal cycle with load. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Middleburg Heights, OH 44130

David R

Job Details: 02/27/2024

"Cc unit icemaker will not sense when to stop, ice build up at bottom of FZ. Customer does not want icemaker fixed, just the drain tube. When returning, remove the icemaker and water line from unit including drain tube repair; ordrng 1 W11190084 (Drain Tube Kit)"

We serviced a

ELECTROLUX STACK W/D

Model FFLG3911QW1

Near Strongsville, OH 44136

David R

Job Details: 02/27/2024

"Replaced latch and door springs. Put on Normal Cycle, with load of towels, tested. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Chardon, OH 44024

Joe O

Job Details: 02/27/2024

"Cc: not cooling/holding tempsFound temps in freezer at 31 degrees, ff at 51 degrees. Found compressor only pulling .4 amps. Needs compressor, and evaporator; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

We serviced a

MAYTAG DRYER

Model MED6230RHW3

Near Chesterland, OH 44026

Joe O

Job Details: 02/27/2024

"Cc: moisture sensor issuesAdvised customer on moisture sensor, and mixed loads. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW97HEDBD0

Near Newbury Township, OH 44065

Joe O

Job Details: 02/27/2024

"Cc: f9e1 error, not finishing cycleFound error code f9e1(long drain), f6e3(communication error between ui and control), f3e2(temperature system error) f8e3(overflow conditions). Ran auto test. Found unit filling, washing, draining, and spinning. Needs control and pressure sensorCustomer does not want to repair at this time ; ordrng 1 W11031839 (cntrl-elec) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AKS3640SS

Near Chagrin Falls, OH 44022

Joe O

Job Details: 02/27/2024

"Cc: left front igniter cracked. Not igniting properlyFound screws for burner head rounded out. Attempted to get screws out but no bits or screw drivers will grab. Needs orface holders and screws. Customer does not want to repair at this time ; ordrng 2 WP7527P026-60 (holder-orf)s and 1 WP74007691 (holder- or) and 1 WP7527P028-60 (holder-orf) and 7 WP400021-1 (screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW86HEBW2

Near Solon, OH 44139

Corina B

Job Details: 02/27/2024

"CC that the unit does not finish a spin cycle. Confirmed. F3E1 f9e1 f6e3 f8e3 found the drain is slow. Will need a new drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Chagrin Falls, OH 44023

Corina B

Job Details: 02/27/2024

Replaced the ui. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 02/27/2024

"CC that the unit does not finish a cycle, leaking, does not drain. Ran diag F7e9 f7e3, found water leaking in the seal, Gearcase is leaking oil. Will need a new Gearcase, rotor, stator, clutch, slide. Cust does not want to repair. ; ordrng 1 W11393685 (Gearcase) and 1 W10579778 (Stator) and 1 W10734521 (Slide) and 1 W10447979 (Rotor) and 1 W10754448 (Clutch)"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Garrettsville, OH 44231

Corina B

Job Details: 02/27/2024

"CC that there is black marks on the clothes. Confirmed. Cust never switched natural gas to propane Orfice. Cust is going to try to install the Orfice. ; ordrng 1 W11581317 (Orfice), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Ravenna, OH 44266

Corina B

Job Details: 02/27/2024

"CC that there is a fae4. Confirmed. Started a calibration fae4 diverter cant find position, f1e1 control failure. Will need a control and pump. ; ordrng 1 W11672039 (Control) and 1 W11460945 (Pump and motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Aurora, OH 44202

Corina B

Job Details: 02/27/2024

Replaced the pump and motor. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Aurora, OH 44202

Corina B

Job Details: 02/27/2024

Replaced the damper. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Solon, OH 44139

Corina B

Job Details: 02/27/2024

"CC that there is a fault f3e1 that comes up. Confirmed. Ran diag f3e1 WATER LEVEL SYSTEM ERROR. Checked the pressure hose, clear. Ran a a co test the drain pump does not shut off. Checked pin 1 and 4 on j28 5 dc volts. Will need a new pressure sensor.Cust can install part; ordrng 1 WPW10448876 (Pressure sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Solon, OH 44139

Corina B

Job Details: 02/27/2024

"CC that there is a noise. Confirmed. Found the freezer fan pulsating. Voltage is dropping and coming back. Will need a new control and fan. ; ordrng 1 2259385 (Fan) and 1 W10818296 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 02/27/2024

"CC that the unit does not start every time. Ran diag no error codes. Ran an auto test, good. Started a normal cycle. Started the unit several times started every time. Working as designed. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXPA8

Near Beachwood, OH 44122

Corina B

Job Details: 02/27/2024

Replaced the hose. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Manny

Job Details: 02/27/2024

"Basket was stuck on gearcase, took me 45 mins to removed, replaced parts order opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44104

Joe O

Job Details: 02/27/2024

Cc: Pipes shaking when washing. Advised customer this is caused by water pressure and would need a plumber to install hammer devices. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44113

Manny

Job Details: 02/27/2024

"Cc unit not draining, verified and 19 ohms at pump but nothing at connector unit need harness.; ordrng 1 W11643701 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Broadview Heights, OH 44147

Manny

Job Details: 02/27/2024

"Cc unit not draining, verified and pump humming, took apart and nothing in pump, replaced pump with pre Id, ran test opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44136

Manny

Job Details: 02/27/2024

"Cc unit make a a noise, and door is clicking, verified and diffuser is loud, and door stopper was loose fastened and good, ordering diffuser .; ordrng 1 W11236851 (diffuser)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Parma, OH 44130

Manny

Job Details: 02/27/2024

"Cc unit not working, verified and gearcase shattered seals, unit needs gearcase and all drive components; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11409708 (Shield) and 1 W11481722 (Shifter) and 1 W11395618 (Cap) and 1 W11550891 (Agitator) and 1 W11551646 (Spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model ned4655ew1

Near Cleveland, OH 44130

David R

Job Details: 02/27/2024

Cc unit not working. Found from belt. Replaced kit from t/s. Tested. Good. Op Test Ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Parma Heights, OH 44130

David R

Job Details: 02/27/2024

Replaced knob and timer. Tested. Good. Heating and cycling. Op Test Ok.

We serviced a

SAMSUNG DRYER

Model DV42H5200GPA3

Near Broadview Heights, OH 44147

David R

Job Details: 02/27/2024

"Used t/s dryer kit. Found rollers on back on drum seized up. Hard to get off, warped panel, seized nut. Was able to fix problem. Back panel DC97-07521H discontinued if ever needed.; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

GE WASHER

Model GTW680BSJ1WS

Near Avon, OH 44011

Marie V

Job Details: 02/27/2024

"Cc that unit is not spinning the clothes out no matter the spin setting. Confirmed, tested unit on drain and spin, no clothes unit showing false off balance load and adding water. Ran diag, got error codes 3 locked rotor monitor, 26 OOB. 14 lod lock failure. Theres B , unit will need new software update. Cust will buy new appliance ; ordrng 1 WH98R23015001 (Software), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lakewood, OH 44107

Marie V

Job Details: 02/27/2024

"Cc that unit is loud when it starts. Stared unit, working as designed. Explain cust how this new unit works and what are normal noises. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lakewood, OH 44107

Marie V

Job Details: 02/27/2024

"Cc that unit will not start a cycle just stays on wont stop. Confirmed unit will not operate properly, control was damaged by capacitor and unit gearcase is grinding and squeaking. Ordering parts needed for repair ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W11567712 (Control) and 1 W11478524 (Panel) and 1 W11550891 (Agitator)"

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Lakewood, OH 44107

Marie V

Job Details: 02/27/2024

"Cc that cant use oven beacuse of code. Confirmed, fan error code. Will need new fan. Ordering parts. ; ordrng 1 W11107275 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Cleveland, OH 44144

Marie V

Job Details: 02/27/2024

"Defrosted evap, replaced controls and sensor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44111

Marie V

Job Details: 02/27/2024

"Cc that someone came to level unit and they heard a squeak noise on unit when spinning drum by hand. Tested unit, ran drain and spin, spin basket by hand no noise at this point. Cust will monitor."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Westlake, OH 44145

Marie V

Job Details: 02/27/2024

Replace motor assembly and drain pump. Tested unit also leveled. Op test ok no leaks; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Westlake, OH 44145

Marie V

Job Details: 02/27/2024

"Replace control panel, took pics . Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Avon Lake, OH 44012

Angel

Job Details: 02/27/2024

Replaced heater tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near North Olmsted, OH 44070

Angel

Job Details: 02/27/2024

Cc that knob would only turn halfway. Verified and its not that it turns halfway it just had the wrong knob installed it had a regular one instead of the knob with the simmer tested unit after switching knobs around opt test good.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Amherst, OH 44001

Angel

Job Details: 02/27/2024

Cc that she thinks unit is not heating. Tested unit and unit is heating and has good airflow. She stated she had some pants shirts and socks and took 45mins to dry. Explained to customer 45mins is pretty good specially if she had a lot of clothes in it and to make sure clothes are spun out correctly as of now unit working as designed opt test good.

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRB01

Near University Heights, OH 44118

Joe O

Job Details: 02/27/2024

"Cc: not cooling properlyFound temps in ff at 49 degrees, freezer at 19. Found evap frosted over. Entered manual defrost, unit not heating. Ohmed out heater circuit from control. Found defrost thermostat out of range. Needs harness; ordrng 1 W11260592 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Wickliffe, OH 44092

Joe O

Job Details: 02/27/2024

"Cc: oven not heatingFound igniter closed. Control relay closing. Not getting proper power at gas valve. Needs gas valve, control, and igniter.Control out of stock. Office to reschedule ; ordrng 1 W11590251 (Gas valve) and 1 W11590294 (Igniter) and 1 W11620481 (Control)"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Eastlake, OH 44095

Joe O

Job Details: 02/27/2024

"Cc: beeping, not starting Found control not sensing door latch. Needs control; ordrng 1 WD21X24901C (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DRYER

Model 417.94802301

Near Jefferson, OH 44047

Dan H

Job Details: 02/27/2024

"Installed new belt and idler pulley, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rock Creek, OH 44084

Dan H

Job Details: 02/27/2024

"Customer complaint that unit is not making ice or dispensing water, confirmed, fresh food section temperature at 31 degrees, freezer section temperature at -4 degrees, found water reservoir frozen solid, thawed, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBS2

Near Chardon, OH 44024

Dan H

Job Details: 02/27/2024

"Customer complaint that unit is not working, confirmed, several buttons on user interface are non responsive, unit needs new user interface , customer does not want repair at this time; ordrng 1 WPW10078105 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Painesville, OH 44077

Dan H

Job Details: 02/27/2024

"Customer complaint that wires are broken at freezer section door hinge, confirmed, repaired wires, op test good"

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