We serviced a
SAMSUNG DRYER
Model DV330AEBXAA05
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, unit needs new thermal fuse ; ordrng 1 DC47-00016A (Tfuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2021
"Customer complaint of buzzing noise, confirmed, found refrigerant line vibrating against bottom of freezer in compressor compartment, adjusted, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/25/2021
No signs of leaking. I took back panel off and inspected the tub water hook ups everything looks good but not find a sign of leaking
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600HBS
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/25/2021
"Customer complaint that lights are dim, confirmed, lights are receiving 14vdc, unit needs new leds, part is out of stock so not scheduling return appointment ; ordrng 2 WPW10638164 (Leds)s"
We serviced a
MAYTAG DRYER
Model MGDB755DW3
Near North Olmsted, OH 44070
Marie V
Job Details: 03/25/2021
Cc that the unit when is at the last 8 and 7 min makes a weird noise. Ran diag got error code of F2E1 UI stuck button. Tested UI all buttons work. Put unit into rapid dry for 15 min to see if I can duplicate issue. Couldnt duplicate issue. Advice cust to monitor and or take a video if this noise comes back.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Berea, OH 44017
Marie V
Job Details: 03/25/2021
"Replaced main control. Ran auto test , pass. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Austinburg, OH 44010
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
MAYTAG DRYER
Model MDG3500BWW
Near Euclid, OH 44132
Corina B
Job Details: 03/25/2021
CC that the dial is broken. Found the shaft to the knob brow. Will need a new dial. Shaft to timer looks ok. Office to schedule appointment ; ordrng 1 WP33001621 (Dial) and 1 WP22001664 (Cap) and 1 WP22001659 (Timer knob)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QTB04
Near Solon, OH 44139
Dan H
Job Details: 03/25/2021
"Customer complaint that freezer section door is not sealing, doors are sealing, door hinges are good, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA REFRIGERATOR
Model ABC2037DES
Near Mayfield Heights, OH 44124
Dan H
Job Details: 03/25/2021
"Customer complaint of ice build up and unit running constantly, fresh food section temperature at 49 degrees, freezer section temperature at 9 degrees, evaporator is beginning to freeze solid, defrost heater is working, compressor and condenser fan did not shut off in diagnostics, unit needs new control; ordrng 1 WPW10503278 (Cntrl)"
We serviced a
GE REFRIGERATOR
Model ZIS42NYB
Near Shaker Heights, OH 44122
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not cooling, nothing is running, tapped thermostats unit did not start, advanced defrost timer, compressor and fans started, unit started cooling, unit needs new defrost timer; ordrng 1 WR9X502 (Def tim), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Solon, OH 44139
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, installed new element , op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Strongsville, OH 44136
David R
Job Details: 03/25/2021
Customer had POP. Loud damper. Ordering; ordrng 1 WPW10479155 (Damper)
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GBL01
Near Strongsville, OH 44149
David R
Job Details: 03/25/2021
"Called techline to document. Glass top is coming up from frame. Also noticed that customers countertop is too big, the glass is resting on the countertop instead of the frame. Documented, techline said can replace as a one time thing, but customer has to get countertop fixed before replacing top; ordrng 1 W11051484 (Cooktop) and 4 W10853046 (Bezel)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not making ice, found valve seeping into ice maker fill cup, unit needs new valve; ordrng 1 W11043013 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Gabriel P
Job Details: 03/25/2021
"Cc that washer is not working. Found washer in flood mode and had to replace drain hose customer had installed, with the original one the unit comes with because the one they installed was to long causing it to be in flood mode ran diagnostics and did a calibration and auto test unit working fine after replacing drain hose also explained they have to have both water valves open for washer to function properly. Opt test ok. AT"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Strongsville, OH 44136
David R
Job Details: 03/25/2021
Making loud squeaking noise in spin. Ordering gearcase and cam ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model MVWB757JW0
Near Andover, OH 44003
Brian M
Job Details: 03/25/2021
Cc of grinding noise Ran auto test Found noise to be normal operation of washplate
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Joe O
Job Details: 03/25/2021
"Recovered refrigerant, installed 3 way valve and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2021
Installed leveling leg. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Westlake, OH 44145
Marie V
Job Details: 03/25/2021
"Replaced panel, door had a scratch on in but i didnt needed the door. Ask cust to verify she said it looks good. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ0
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2021
"Cc: open/close door, not startingFound if door is played with unit will start. Needs interlock switchesCustomer does not want to repair at this time; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Westlake, OH 44145
Marie V
Job Details: 03/25/2021
Replaced gaskets and steamed all out because it had some wrinkles. Showed cust. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 03/25/2021
Cc: not ignitingFound customer is storing cookie sheets under oven. Advised customer of spark igniting and the pans sliding. Tested. Unit continuously igniting. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXW1
Near Avon, OH 44011
Marie V
Job Details: 03/25/2021
"Cc that when you try to start a cycle it would not start. Confirmed. When took unit apart found pulley broken off place causing the switch to be turned off that the reason why the dryer does not starts. Belt started to break as well gave estimate to she will talk to husband to see if they will fix or not. Dryer need pulley , belt and rollers.; ordrng 1 4392067 (Dryer kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Fairport Harbor, OH 44077
Joe O
Job Details: 03/25/2021
"Cc: ice bin not fillingFound unit has very low water pressure. Removed water filter, found water pressure returned. Customer had another filter. Unit has good water pressure with new filter. Found ice maker is cycling, making small cubes. Advised customer with low water pressure the unit will not make proper ice. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT1
Near Mentor, OH 44060
Joe O
Job Details: 03/25/2021
"Cc: unit caught fireFound control shorted out and burned up the control and wiring. Needs control, bi metal, and harnessCustomer does not want to repair at this time; ordrng 1 WPW10380685 (cntrl-elec) and 1 W10195525 (harns-wire) and 1 W10402110 (fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Valley View, OH 44125
Jason N
Job Details: 03/25/2021
"Cc unit not draining Confirmed unit will not drain, drain pump humming. Pulled drain pump, found chopper blade debris stuck in impeller. Replace drain pump,using customer supplied pre Id part. Ran wash test then cancel drain, op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Euclid, OH 44123
Corina B
Job Details: 03/25/2021
CC that she was washing two rugs and the washer quit working. Control is not responding on turning off. Replaced the drain pump. Will need a main control. Office to reschedule ; ordrng 1 W11481108 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
Gabriel P
Job Details: 03/25/2021
"Customer complaints that after valve was replace it start to leak through the side,remove top to get to ice maker found lots of ice underneath ice maker and the ice maker tray was clog with ice it may be cause the issue of the leak cause it may over flood the tray when so I steam ice then dry ice maker and then fill it with water and hold it for five minutes to see if it leak underneath but it did not leak explain customer of possible cause of leak but if it continues to happen he will need ice maker"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Lorain, OH 44053
Gabriel P
Job Details: 03/25/2021
Cc that door will not stay open. Verified and found that left hand side door had two washers on bottom hinge causing the door to be to high and causing it to close by it self we eliminated one and door is functioning as it should. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 03/25/2021
"Cc that washer is squeaking. Verified and found belt stretched out and worn pulley replaced parts and tested unit. Opt test ok. ; used 1 W10721967 (Cam kit), and 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ5
Near Parma, OH 44134
David R
Job Details: 03/25/2021
Replaced kit from t/s. Belt ordered not needed. New quote; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/25/2021
Cc not making ice. Ice maker lost home position we manually cycled the ice maker and it cycled back to home position tested and its working back up like its supposed to. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Avon, OH 44011
Gabriel P
Job Details: 03/25/2021
"Found high pitch squeaky coming from between seal and shaft I may did not put enough grease between seal so had to do all over again replace part from truck stock,opt test ok ; used 1 W10435302 (Bearings) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/25/2021
Inner door panel on dishwasher was replaced. Opt test ok.
We serviced a
KENMORE DBL WALL OVEN
Model 790.42003605
Near Geneva, OH 44041
Jeff M
Job Details: 03/25/2021
Installed new bar did not test good.
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Lakewood, OH 44107
Corina B
Job Details: 03/25/2021
CC that there is a loud noise. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the blower wheel making noise. Cleaned out the blower wheel. Optest ok.
We serviced a
KITCHENAID WALL OVEN
Model KOSE500EBL04
Near Orwell, OH 44076
Brian M
Job Details: 03/25/2021
Installed fuse OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB3700 A WN
Near Chesterland, OH 44026
Jeff M
Job Details: 03/25/2021
its not getting power I found the outlet was not supplying power ran an extension cord unit tested goo
We serviced a
WHIRLPOOL WASHER
Model LLT8233AW1
Near Aurora, OH 44202
Brian M
Job Details: 03/25/2021
Cc of knocking grinding noise Found brakes to be locking up Needs transmission and clutch brake drive ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Solon, OH 44139
Brian M
Job Details: 03/25/2021
Installed sump Ran auto test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Aurora, OH 44202
Brian M
Job Details: 03/25/2021
Cc unit not working Found issue to be no cold water coming from supply Needs plumber
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Parma, OH 44134
Jason N
Job Details: 03/25/2021
"Installed inlet water valve. Turned water on, checked all connections, no leaks. Ran wash test then cancel drain. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lakewood, OH 44107
Corina B
Job Details: 03/25/2021
"CC leaking from bottom of doorway. Found no leaking with door off. Lowered feet. Put door back on and unit started leaking. Found spray arm not seated right. Adjusted spray arm and ran cycle for 30 minutes, No leak. Op test okay."
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2021
"CC that there is noise. Checked the blower wheel, cleaned the blower wheel. Vent is clear. Optest ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44102
Jason N
Job Details: 03/25/2021
"Cc unit making unusual noises.Customer stated noises coming from unit are not normal. Ran diagnostics, no codes stored. Ran auto test. All function normal. No abnormal noises heard. Advise customer that all the sounds heard are normal for this model. Unit is operating as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Bay Village, OH 44140
Corina B
Job Details: 03/25/2021
"CC fridge not cooling. Checked damper. Good. Checked heater and evaporator fan. Fan is not getting up to speed. Will need new fan, wiring harness, and main control. ; ordrng 1 WPW10464673 (Fan motor) and 1 WPW10487766 (Wiring harness) and 1 W11035836 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2021
CC ice not coming out of dispenser and the ice maker turned off. Unit turned off by itself. Customer unplugged it and it started working again. Found ice maker on and bin full. Found augur motor not running. Will need new augur motor and control. ; ordrng 1 W10822646 (Ui) and 1 W11202789 (Motor) and 1 W10765378 (Seal) and 1 W11172798 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Lakewood, OH 44107
Jason N
Job Details: 03/25/2021
"Cc unit not dispensing iceCustomer also stated after pulling ice container out they were not able to reinstall. Reinstalled ice container, had to shift auger gear over slightly. Found ice dispense not working due to warp in LH door liner, not making door switch. Added shim to door to cover warp. Opened and closed doors and tested dispense. Ice dispensing every time, op test good."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Avon Lake, OH 44012
Corina B
Job Details: 03/25/2021
CC that there is a noise. Ran diag no codes. Ran an agitate and spin. Noise are normal. Ran a calibration. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
David R
Job Details: 03/25/2021
"Cc of noise. Coming from idler, ordering dryer repair kit. Make sure to check all components to make sure there are none loose as well. No parts on t/s. Office to reschedule ; ordrng 1 4392067 (Dryer kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44134
David R
Job Details: 03/25/2021
"Cc unit didnt agitate. No error codes. Nothing binding. Ran diagnostics, shifter is binding up and not moving properly to change between agitate and spin. Lifted up unit. Found gearcase leaking. Gave estimate to customer. Customer paid SVC, do not order parts. Op test ok; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Streetsboro, OH 44241
Brian M
Job Details: 03/25/2021
Cc bedding not spinning out properly Found unit to be overloaded and going off balanced Advised customer of issue OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB
Near Atwater, OH 44201
Brian M
Job Details: 03/25/2021
Cc ff section warm Found temps in freezer to be normal but evap fan not running Getting power but not spinning Needs evap fan and wire harness ; ordrng 1 WPW10487766 (harns-wire) and 1 WPW10464673 (motor-evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS
Near Kent, OH 44240
Brian M
Job Details: 03/25/2021
Installed switches OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Joe O
Job Details: 03/25/2021
"Cc: not washingFound error codes f8e2(water inlet valve). Ran diagnostics test cycle. Found unit is filling, sump running but not pumping water out. Needs sumpSump shows out of stock, office to reschedule; ordrng 1 W11416363 (Sump assembly)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Avon Lake, OH 44012
Corina B
Job Details: 03/25/2021
CC NOT DRAINING. Checked drain pump. Working. Found water not draining out of hose into sink. Unclogged drain hose. Ran cycle. Optest okay.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, OH 44070
David R
Job Details: 03/25/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Ravenna, OH 44266
Brian M
Job Details: 03/25/2021
Cc UI not working properly and lid slams shut Replaced UI Needs hinges ; ordrng 1 W10861714 (hinge) and 1 W11023747 (hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Westlake, OH 44145
Gabriel P
Job Details: 03/25/2021
"Replace,motor and control advise customer that if it continues to add minutes is normal,operation I was told by whirlpool"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Avon, OH 44011
Marie V
Job Details: 03/25/2021
"Cc that the top oven burns the food at the bottom and is raw at the top and bottom oven does not seems to cook good also top seems to have a discoloration. . Preheated upper oven to 350* and waited 15 min took temp 366*. Check the calibration on in upper oven was at 30* and bottom at 15 *. Preheated bottom oven and took temps, 347* and 355*. About cook top cust had the kit for it explain cust how to use the blade and not to be scare with the blade, was able to get it off . And also explain cust that when calibrate the oven you want to do 5 or 10* at the time and try something on the oven before cooking something just to make sure that the temps are good. Everything on the unit was good. Also told cust about the darker Bakeware will cook uneven and burn things up is better to use lighter ones or glass for some things. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Corina B
Job Details: 03/25/2021
CC that the unit is not cooling. Fz 50* ff 47*. No frost pattern on the evaporators. Will need a ff evap and compressor. Parts are still covered under warranty. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10309988 (Compressor) and 1 876765 (Tubes) and 2 WPW10143759 (Drier)s
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/25/2021
"Did not install spark module. After testing burner operation to verify burner was still not working, found that burner is sparking normally at this time. May have been a issue with carbon buildup on cap, possible cap misalignment. Tested burner operation thoroughly to ensure it will work every time. Burner test good. Customer will need refund for part cost. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Euclid, OH 44132
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near University Heights, OH 44118
Jason N
Job Details: 03/25/2021
"Installed control board. Tested oven light function. Unit powered down, breaker tripped for outlet. Checked for shorted wires to socket. Found metal debris in socket contacting ground and center post, possible from old light bulb. Removed and cleaned up inside. Reset breaker and retested. Oven light test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Mentor, OH 44060
Jeff M
Job Details: 03/25/2021
The unit had a suds code customer is using 10 times concentrated soap in the load and go to Spencer. I told her that is way too much to have a concentration
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/25/2021
Cc unit lights not working in ff and freezer sections.Found freezer light out. Replaced LED module using customer supplied pre Id part. Illumination returned to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Jason N
Job Details: 03/25/2021
"Cc unit ovens too coldCustomer stated she tried running the bottom oven and it never seemed to heat up. Ran bake test on both upper and lower ovens, neither oven is heating up, relays on ACU board are not being activated. Ran diagnostics, found codes f6e0 for UI lost communication. Power cycled unit using breaker. Reran bake tests, both ovens now heating up in preheat. Ran bake tests to 350 degrees. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Ravenna, OH 44266
Brian M
Job Details: 03/25/2021
Cc unit leaking Found 3 way water hose valve leaking Tightened hose OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Perry, OH 44081
Joe O
Job Details: 03/25/2021
"Cc: high pitch squealFound pulley worn, and roller starting to seize. Needs dryer repair kitDryer repair kit out of stock. Off to reschedule; ordrng 1 4392067 (dryer repair kit)"
We serviced a
FRIGIDAIRE DRYER
Model FFLE900UW3
Near Madison, OH 44057
Dan H
Job Details: 03/25/2021
"Customer complaint that unit runs for 10 minutes then stops, Confirmed, unit needs new control; ordrng 1 5304523183 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Madison, OH 44057
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
Gabriel P
Job Details: 03/25/2021
Cc that stove is releasing c02. The customer said that the c02 alarm went off when oven was on so they called the gas company to verify issue and said they had a reading of 10 parts per million so we turned on the unit to see if the alarm would go off but nothing so the customer took the alarm off the wall and started to open the oven door to place the alarm in the oven and around it to trigger the alarm explained to customer he could not use the alarm that way it will give incorrect readings and the alarm still never went off. Called whirlpool and spoke with Jowell explained issue and he lets us know that 10 parts per million is a low reading all the way up to 800 parts per million of c02 is acceptable Jowell said they would have to have the gas company have someone come back out to get the right readings. But unit is working as designed. Opt test ok.
We serviced a
maytag washer
Model MAH4000AWW
Near Mentor, OH 44060
Adam
Job Details: 03/24/2021
replace belt and drum
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS4
Near Lorain, OH 44053
David R
Job Details: 03/24/2021
"Cc unit making noises, smelled burning. Opened up front panel checked around, no signs of burning. No signs of anything out of place of causing the noise. Ran a cup of water, tested, heated without any problems. Customer tried a couple times. Tried another time and let it count all the way down, working normally. Door was saying unit was open while door closed. Ordering switches; ordrng 1 W11433682 (Upper switch) and 1 W11433683 (Lower switch)"
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/24/2021
"Cc that the unit will not start, youll press start and 5 seconds later unit starts to beep. Ran diag got error code of 815 and then unit does not continue for auto teste because is reading door open. Tested lidlock is open when door is open had continuity when door is close. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Painesville, OH 44077
Jeff M
Job Details: 03/24/2021
The noise is that the machine where/are making are completely normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Strongsville, OH 44149
Gabriel P
Job Details: 03/24/2021
Door and ui have been replaced. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Garfield Heights, OH 44128
Brian M
Job Details: 03/24/2021
Leveled unit OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 03/24/2021
Replaced evaporator and soldered the cap tube and suction tube. Did a vacuum on unit passed vacuum then set scale for refrigerant on floor with the tank added 1once of refrigerant before adding the 4.27 oz of refrigerant it takes for this unit. Made sure compressor kicked on and added remaining 3.27oz of R-134a to unit. Found frost pattern on evaporator. Opt test ok. AT
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/24/2021
Cc unit shuts down and turns. On by its self Found error codes for miscommunication could not get unit to run a test mode cycle It just shuts down Needs UI and control ; ordrng 1 W11367342 (Console) and 1 W11512765 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Highland Heights, OH 44143
Jason N
Job Details: 03/24/2021
"Cc unit experienced thermal event inside door. Customer had unit front taken apart already. Found 2 blue wires from connector 7 of control board, insulation had melted off due to extreme heat, most likely arced together causing thermal event. Called wp techline, Leon, replace wire harness, regen valve, control. Called WP safety, provide customer with repair quote. Cannot find regen valve part number in parts list, Wp techline did not know either. Contacted BJ, would need to research for regen valve part number. Quoted customer for repair minus regen valve. Office would contact customer with full quote after obtaining all parts to be replaced. Customer is calling WP for repair coverage or to replace unit. ; ordrng 1 W10479761 (Control) and 1 W10871221 (Main harness) and 1 W11126003 (Insulation)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, OH 44011
Gabriel P
Job Details: 03/24/2021
Complaint of noisy operation. Ran diagnostics and found error code F0E5 off balance load. Calibrated and did a auto test operating as designed. Latch is also working fine no need to replace. Opt test ok. AT
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC558JSS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 03/24/2021
"Cc: griddle not heating enough to cook onFound unit says its ready and unit is not hot enough. Unit still only warm. Spoke with BJ, needs temp sensor, and infinite switchParts show out of stock, office to rescheduleSecond tech needed to assist pulling unit out; ordrng 1 W11319618 (Temp sensor) and 1 W11318834 (switch-inf)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44112
Jason N
Job Details: 03/24/2021
"Cc unit not filling up with enough water Customer believes not enough water coming in. Ran auto test, all functions normal. Ran calibration. Advised customer on what she options she can use to get the most water in. Started wash load w/deep fill max turned on. Tub filled 2/3 with water. Customer stated its much better. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269DRM00
Near Chardon, OH 44024
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Mentor, OH 44060
Jeff M
Job Details: 03/24/2021
The icemaker is. Stuck in and rotated position diagnostic shows that its in the home position needs a new icemaker; ordrng 1 W11115534 (Icemaker) and 1 Ship
We serviced a
WHIRLPOOL WASHER
Model LSQ8243HQ0
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, OH 44060
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/24/2021
"Found ignitor open and is getting proper voltage ; ordrng 1 279311 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/24/2021
"when arrive call whirlpool they had me check for voltage from p1 connector for 120v from pin 3 and 4 read 50 follow wires found open fuse replace also notice it will not throw the error f6e8 any more but it will throw inverter error f1e5 ,customer had new control replace and still check amps on mag there is a problem with high side so replace new mag then started working no more issues as right now Show customer is working,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44110
Joe O
Job Details: 03/24/2021
New igniter broken. Used truck stock. Installed igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Wickliffe, OH 44092
Joe O
Job Details: 03/24/2021
Installed diverter. Ran test cycle. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1513LW2
Near Lakewood, OH 44107
Corina B
Job Details: 03/24/2021
"CC that the unit is not cooling. Fz 38* ff 42*. Checked the pattern on the evaporator no frost pattern on the evaporator. Will need a new evap; ordrng 1 5303918491 (Evaporator) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE ELE SL-IN
Model JGS8860BDP18
Near Cleveland Heights, OH 44118
Joe O
Job Details: 03/24/2021
"Cc: oven over heating. Customer stated it was like the the self clean was on. She stated the oven was extremely hot, and unit would not shut off. Ran test bake to 375. Unit preheated and shut down. Cooling fan is running. Oven is cycling heat. Averaging temp at 380 degrees. Canceled cycle. Unit shut off. Watched to ensure unit does not start back up. Could not duplicate issue. Called whirlpool safety. Advised we could not duplicate issue but recommend to replace control and oven sensor. Safety stated to quote the customer. Needs control and oven sensorCustomer does not want to repair at this time; ordrng 1 12001655 (sensor,oven) and 1 WP8507P229-60 (cntrl-elec) and 1 74007736 (burner asy) and 1 WP7527P004-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 3 WP8273062 (screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44115
Joe O
Job Details: 03/24/2021
"Cc: not dryingFound terminal block shorted. Needs terminal block kit and cord. Replaced dryer cord, and terminal block kit. Ran test cycle. Op test ok; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW0
Near Painesville, OH 44077
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
ROPER WALL OVEN
Model 1068148
Near Fairview Park, OH 44126
Corina B
Job Details: 03/24/2021
"CC that the unit is not heating. Checked the igniter 0 amp 120 volts to the igniter. Found the burner assembly is cracked. Will need an igniter and burner assembly. Model is not coming up into the lookup. ; ordrng 1 5304401265 (Igniter), used 1 SHIPPING (shipping and handling) from stock"