We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, OH 44139
Jason N
Job Details:
11/05/2021
"Cc unit dispenser not workingCustomer stated the fabric softener and bleach stays in the dispenser. Ran diagnostics test, no cold water coming in. Checked water source at wall, good water in. Unit needs inlet water valve. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
GE REFRIGERATOR
Model CYE22USHBSS
Near Novelty, OH 44072
Brian M
Job Details:
11/05/2021
Installed fan and update Advised to let cool for 48 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Madison, OH 44057
Dan H
Job Details:
11/05/2021
"Installed new freezer section door, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500EBS04
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
11/04/2021
Check voltage from j4-2 to j4-4 found 0 voltage going to console so took unit out and call senior technician bj to help me diagnose unit in the wiring diagram which we check for 120 on j8 connector and there was zero voltage so I had to get to junction box behind unit and found black wire disconnect correct issue and still console not lighting; ordrng 1 W10697968 (Panel control)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near Olmsted Falls, OH 44138
Marie V
Job Details:
11/04/2021
"Cc that the ice maker is making noises and is not making ice. Confirmed, ice maker is cycling non stop. Is getting 120V. Temps are 37* RC 0*FC and 10* in ice box. Mechanism on ice maker is broken. Will need new ice maker. Replaced from T/S, it cycle. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Painesville, OH 44077
Joe O
Job Details:
11/04/2021
Cc: no vent fanFound vent fan will not power on. Control is sending power. Blower motor just humming. Needs blower; ordrng 1 W11441128 (Blower)
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS36MHT01
Near Chesterland, OH 44026
Brian M
Job Details:
11/04/2021
Cc unit leaking water back of freezer Found drain tube clogged cleared drain tube Advised customer If issue returns that there is no other solution for it the drain tube heater is discontinued part #4388645
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Cleveland, OH 44111
Gabriel P
Job Details:
11/04/2021
"Replace panel control,opt test ok ; ordrng 1 W11091880 (Control panel)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near LaGrange, OH 44050
David R
Job Details:
11/04/2021
"Cc when leaning over unit to start microwave will accidentally turn knobs on for gas range without knowing. Checked and all knobs turn on/off as designed, more of a design issue. Suggested knob covers. Unit is good. Calling safety to document
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Strongsville, OH 44149
David R
Job Details:
11/04/2021
Deli control did not come with door. Have to order out and return for repair. ; ordrng 1 WPW10769076 (Deli control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Seven Hills, OH 44131
David R
Job Details:
11/04/2021
Cc unit friction sleeves broke off. Replaced from t/s. Tested. Good. Op test ok. ; used 2 WP8268961 (SLEEVE FRICTION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Chardon, OH 44024
Jason N
Job Details:
11/04/2021
"Cc unit making loud humming noise.Cust stated unit will occasionally make a louder then normal humming noise, however, last few days she hasnt heard it. No abnormal noises heard at this time from unit. Ran diagnostics functionality tests, all functions normal, no abnormal sounds. Could not duplicate noise issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby, OH 44094
Jason N
Job Details:
11/04/2021
"Cc unit too cold in ff sectionCustomer stated things were freezing in ff section, she had temperature setting on coldest but has since set it to medium cold. Everything seems to be ok now but she wants to be sure. Temp checked both sections. Freezer reading average of 1 degree, ff sections reading average of 40 degrees. Temperature are normal. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW1
Near Conneaut, OH 44030
Dan H
Job Details:
11/04/2021
"Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near Solon, OH 44139
Brian M
Job Details:
11/04/2021
Installed door OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Andover, OH 44003
Dan H
Job Details:
11/04/2021
"Customer complaint of loud noises, confirmed, heard grinding in the gearcase, unit needs new gearcase; ordrng 1 W11423758 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, OH 44095
Jason N
Job Details:
11/04/2021
"Cc unit not cooling Customer stated unit stopped cooling after unit was recently moved to do the flooring under unit. Found compressor not running, start relay had vibrated out enough to not make contact on compressor pins. Pushed relay back onto compressor pins, compressor started up. Advised customer to allow 24 hrs for unit to return to desired temps."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2631PF4A
Near Mantua, OH 44255
Corina B
Job Details:
11/04/2021
"CC that the ice makes it sometimes and doesnt. Ice maker is working now. Cycled and filled. Will need a new ice maker. ; ordrng 1 5303918344 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44053
Angel
Job Details:
11/04/2021
Cc that unit was banging. Ran diagnostics and did not find any error codes did a manual spin and passed. Ran a rinse/spin with towels and passed everything sounds normal Also looked under unit to make sure everything was normal and it was good as well. Explained to customer that most likely they had a off balance and that when that happens to pause the unit rearrange the clothes and press start button again to finish cycle. Also recommended customer that 6 to 8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Berea, OH 44017
Marie V
Job Details:
11/04/2021
"Cc that the unit does not pass 100*. Placed pad on floor , removed unit and checked terminal block, found L2 shorted. Unit will need new terminal block and power cord. Replaced terminal block and power cord from T/S. Preheated oven to 350*. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details:
11/04/2021
"Cc unit not dispensing iceRan ice dispense test, can her auger working, but not driving ice forward. Found ice container auger end coupler is worn causing auger impeller to slip. Unit needs ice container. Customer stated he can install ice container himself. Part not showing in stock at Marcone, advised customer that office will contact him with an ETA for part delivery. ; ordrng 1 W11185686 (Ice container)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Mantua, OH 44255
Corina B
Job Details:
11/04/2021
"CC that there is no ice and the bottom drawer is not shutting. Confirmed. Found ice and frost on the ff evaporator. Ran step 56 e5 thermistor bad. Service pointer to replace the drain pan, Will need a new pan, harness, ui, ice maker and control. Office to reschedule. ; ordrng 1 W11033168 (Harness) and 1 W11457241 (Drain pan) and 1 W10843055 (Control) and 1 W11089931 (Ui) and 1 W11483245 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details:
11/04/2021
"Replaced control, set temps to recommended, advise cust to allow 24 hours for unit to reach normal temps.No core for return"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Garfield Heights, OH 44125
David R
Job Details:
11/04/2021
"Cc unit not cooling in FF. Found ice build up on FZ evap and fan. Ran diagnostics, load failure on FZ thermistor. Steamed out all ice, replaced from t/s. Can feel cold air going to FF. Give 24 hrs to return to normal temps. Op test ok. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Solon, OH 44139
Brian M
Job Details:
11/04/2021
Cc of noise Found noise coming from idler belt tensioner Replaced using kit OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Streetsboro, OH 44241
Brian M
Job Details:
11/04/2021
Cc unit not working properly Found unit in pump mode reset control Ran valve test found low flow on cold Found valve filter clogged Cleared filter Normal flow returned Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Kent, OH 44240
Brian M
Job Details:
11/04/2021
"Cc unit will not bake after replacing element Found old element to have arched against the pan Found relay stuck open Needs control ; ordrng 1 WPW10586737 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/04/2021
Found weak ignitor pulling 2.80 amps replace from t/s opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near Amherst, OH 44001
Angel
Job Details:
11/04/2021
"Cc that they hear a rattle. Ran unit. Ould not hear rattle. Took apart unit to verify blower wheel also rollers and pulleys, everything checked out good just with a lot of lint cleaned out for customer also found the bracket that holds the gas valve a little loose tightened as well. Tested unit heard no sounds had customer listen as well. Opt test ok."
We serviced a
JENN-AIRE RANGE
Model JES9900BAB
Near Thompson, OH 44086
Dan H
Job Details:
11/04/2021
"Both switches show open when on, called whirlpool techline spoke to TJ, said that there are no known issues with this part, part is a sub part and may not be compatible , original part is no longer available, unit cannot be repaired at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2021
"Installed new control, op test good"
We serviced a
GE MICROWAVE
Model JE1590SH01
Near Mentor, OH 44060
Joe O
Job Details:
11/04/2021
"Customer had unit sitting on porch. Spoke with JS, stated to Advised customer it is too cold to work on unit outside and if they are unwilling to bring it inside we cannot service it. Customer unwilling to bring unit inside to service. Customer to contact to reschedule.; saved tckt"
We serviced a
KENMORE DRYER
Model 11066932690
Near Moreland Hills, OH 44022
Joe O
Job Details:
11/04/2021
Cc: not heatingFound high limit open. Needs thermal cutoff. Replaced thermal cutoff. Ran test cycle. Op test ok ; used 1 279769 (THERMAL CUTOF) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Aurora, OH 44202
Corina B
Job Details:
11/04/2021
CC that the ovens have a fault code f8e0. Confirmed. Found a screw in a the blower fan. Heated ovens to 350*. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near South Amherst, OH 44001
Angel
Job Details:
11/04/2021
Cc that unit is making a loud grinding noise. Found that the cam is damaged causing it to skip the splines and making a loud squealing noise. Will need cam replaced. Replaced cam tested unit passed by running a rinse/spin with clothes because customer said it does it with weight unit did not grind or squeal. Opt test ok.; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Strongsville, OH 44149
Marie V
Job Details:
11/04/2021
"Cc that the unit when is going to spin it stopes and that it shows an error code of f5. Ran diag f5e3 lid lock will not unlock. Ran auto test pass. Replaced lid lock from T/S. Calibrated unit, tested unit on drain and spin, pass. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.6880201E
Near Cleveland, OH 44119
Jason N
Job Details:
11/04/2021
"Cc unit not cooling in both sectionsCustomer stated unit has started to get warmer for a few months, now nothing is freezing in freezer and water is leaking in ff section. Freezer sections approx 45 degrees. Checked frost pattern on evaporator, heavy frost on first coil only. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 242214411 (Evaporator) and 1 5304507765 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Highland Heights, OH 44143
Jason N
Job Details:
11/04/2021
"Installed filter housing and filter. Turned water on to unit. No leaks. Ran 1 Gallon of water through dispense. Checked for leaks, none. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44128
David R
Job Details:
11/04/2021
Cc unit cold water not working. Valve out of range. Cleared no fill long fill error code. Replaced valve from t/s. Ran diagnostics and calibration. Good. All components working.; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWBL7
Near Atwater, OH 44201
Brian M
Job Details:
11/04/2021
Cc ice maker leaking Found ice mold cracked Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/04/2021
"Found one plastic piece underneath float switch,correct issue unit working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44113
Gabriel P
Job Details:
11/04/2021
"Found drain pan clogg with debri and ice steam and clear all debri and ice,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Aurora, OH 44202
Corina B
Job Details:
11/04/2021
"CC that the unit would not turn on, had a power outage and the unit turned back on. Ran diag F3e3 Inlet Water Temperature Fault, f0e7 Load Detected When Running Clean Washer Cycle checked the hot and cold water, good. Ran a calibration. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near North Ridgeville, OH 44039
Angel
Job Details:
11/04/2021
Cc that it to cold in freezer and it was getting frosted up in freezer and and now its not cooling at all. Verified temps and ff section was at 70* and freezer at 20* Found frost built up around door and on back panel. Also fan wasnt running because had frost and ice around it. Found that the door was not closing on the left side all the way because of a loose screw on the track leaving a gap causing it to build up frost customer never noticed so it got to built up around the fan causing it to stop cooling because its not circulating the cold air. Verified evaporator and had good frost pattern and it was not a defrost issue because everything is defrosted on the evaporator. Steamed out fan reinstalled everything and explained to customer that these doors you want to close by the middle and open by the middle to avoid jumping any teeth on the track causing it to twist and leave one side of the door open and building up frost as well. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Shaker Heights, OH 44120
David R
Job Details:
11/04/2021
"Cc unit making noise in agitate. Went through diagnostics, heard noise. Looked underneath. Found bolt from cam is off. Use thread lock to put back on. Good. Seated correctly. Good. Ran diagnostics and calibration. Good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSEG700EBS2
Near Atwater, OH 44201
Brian M
Job Details:
11/04/2021
"Cc unit gives error Found saved errors f8e0 slow fan speed, and f1e0 miscommunication errors According to tech sheet will need Control and fan ; ordrng 1 W11107275 (fan-blwr) and 1 W11082269 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Cleveland Heights, OH 44121
Jason N
Job Details:
11/04/2021
"Cc unit controls locked, lock light on.Found control lock enabled. Turned off control lock. Started normal wash cycle. All functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Shaker Heights, OH 44120
David R
Job Details:
11/04/2021
"Customer wanted unit checked over and make sure all components are good. Cleaned filter, put in more rinse aid. Ran diagnostics, looked underneath unit. All components check good. Advised customer of using dishwasher clean every 30 cycles or at least every other month. Op test ok."
We serviced a
MAYTAG WASHER
Model WTW5100HW2
Near Atwater, OH 44201
Brian M
Job Details:
11/04/2021
Previous history is not for this customer..Customer complaint of squeaking Found belt slipping Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Gabriel P
Job Details:
11/04/2021
Ran diagnostic no error ran calibration pass ran factory test pass power button working also main house valve leaking advise customer to find plumber before hes water bill be high
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Avon Lake, OH 44012
Angel
Job Details:
11/04/2021
Cc that unit was not closing properly. Verified replaced latch and leveled unit had customer test it. Unit closing and starting up as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Strongsville, OH 44149
Marie V
Job Details:
11/04/2021
"Cc that the unit is not cooling properly, it cools too much and then it stopes cooling and set temp to 37* and everything goes hot or cold, and that a can of pop it explode inside refrigerator and that the ice bin gets all frosted and the ice gets stuck cant dispense,. Unit is set to 36*, took temps 30* and 0 on freezer. Also explain cust that the drawer need to be together for a proper air flow on refrigerator side, unit has plastic thermistor, unit will need new thermistor,diffuser and ice door. ; ordrng 1 W10316760 (Thermistor) and 1 W11236851 (Diffuser) and 1 W11098702 (Door ice)"
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW
Near Brook Park, OH 44142
Marie V
Job Details:
11/04/2021
"Cc that the unit is not cooling. Confirmed. Compressor is not running. Found started device overheating, replaced from T/S. Let it run. Verify frost pattern on evap, good frost pattern op test ok. Advice cust to allow unit 24 hours to reach normal temps. ; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44122
David R
Job Details:
11/04/2021
"Cc unit dry not working, and also had a video of unit making scraping noises during wash. Ran diagnostics, 4-3, 7-1. Ran diagnostics test, no noise, couldve been something stuck in drain pump housing and drain out. Heat did not come on. Looked underneath. Found connection not on, vibrated off, took pliers and tightened connection. Tested in diagnostics again. Heater working, showed customer. Good. Went through owners manual. Advised rinse aid and Heat Dry option for optimal drying. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Ravenna, OH 44266
Brian M
Job Details:
11/04/2021
"Cc latch broken Found handle to be broken Handle comes with latch Will return just the latch and use what she paid towards new part ; ordrng 1 WPW10130695 (latch kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT351SFYB00
Near Bedford Heights, OH 44146
David R
Job Details:
11/04/2021
"Cc unit not cooling properly. FZ on top. Took temps. 40 in FZ and 49 in FF. Took off evap cover, ball of ice on line. Put watt meter on compressor, readings check good but has a short process stub on. Sealed system repair. Gave estimate to customer, customer paid SVC only. Do not order parts ** would be a 4 count. ; ordrng 1 W10233960 (Compressor kit) and 1 876765 (Tube kit) and 1 WPW10314205 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Ravenna, OH 44266
Brian M
Job Details:
11/04/2021
Installed motor Ran test cycle OP Test Ok
We serviced a
MAYTAG FREEZER
Model MFX2570AEM0
Near Cleveland, OH 44104
Gabriel P
Job Details:
11/04/2021
"Ice maker not sending voltage to valve to fill giving estimate ; used 1 W10882923 (ICE MAKER ASSY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS
Near Avon Lake, OH 44012
Angel
Job Details:
11/04/2021
Replaced magnetron tested unit and was heating and working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cleveland, OH 44144
Gabriel P
Job Details:
11/04/2021
"Icemaker doesnt have ; ordrng 1 W11387387 (User) and 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW2
Near Mentor, OH 44060
Dan H
Job Details:
11/04/2021
"Customer complaint that unit is making a loud noise and not draining properly, found bearings in gearcase worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS02
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2021
"Customer complaint of beeping noise, confirmed, unit needs new control; ordrng 1 W10801766 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near University Heights, OH 44118
Corina B
Job Details:
11/04/2021
CC that there is a loud noise. Confirmed. Found the support rollers seized. Replaced the dryer repair kit. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Perry, OH 44081
Dan H
Job Details:
11/04/2021
"Installed new control, op test no good , same issue, talked to bj , went through all components again, nothing shorted, unit needs new control ; ordrng 1 WPW10192966 (Cntrl)"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near Shaker Heights, OH 44122
Corina B
Job Details:
11/04/2021
"CC that there is no water or ice dispensing. Confirmed. Took filter out, water dispensed. Replaced the filter. No ice coming out. Checked the wires at the door broken. Took picture. Door is nla. ; ordrng 1 W10447151 (Lf door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Angel
Job Details:
11/04/2021
Disassembled all fresh food section to get to evaporator steamed out evaporator and replaced service pointer kit and fan with harness for fresh food section evaporator. Opt test ok.
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details:
11/04/2021
"Replaced main power switch. Tested, good. All working properly. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Ashtabula, OH 44004
Brian M
Job Details:
11/04/2021
Installed pressure switch Cleared drain catch (nothing in it ) Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Madison, OH 44057
Dan H
Job Details:
11/04/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), 1 W10890290 (Lokring), 1 W10890131 (Lokring), and 1 W10890126 (Lokring) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Cleveland, OH 44109
Gabriel P
Job Details:
11/04/2021
Found one line of voltage not sending proper voltage to unit advise then to check outlet and or get and electrician
We serviced a
WHIRLPOOL RANGE
Model KEBI101DWH7
Near Cleveland, OH 44143
Joe O
Job Details:
11/04/2021
"Cc: door locked, nothing workingFound control burned up. Found latch will not spring back. Needs control and latchControl and latch show discontinued. ; ordrng 1 4451845 (Control(discontinued)) and 1 4451896 (latch assy(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Joe O
Job Details:
11/04/2021
"Installed control, and deli board. Steamed out evaporator. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG DRYER GAS
Model MDG9206AWW
Near Kirtland, OH 44094
Joe O
Job Details:
11/04/2021
Cc: intermittently not heatingCustomer stated sometimes unit will blow cold and sometimes hot. Found unit is heating. Has good air flow. Needs gas coils. Replaced gas coils. Ran test cycle. Op test ok; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED5LVAXVQ00
Near Cleveland Heights, OH 44118
Jason N
Job Details:
11/04/2021
"Installed filter housing and button. Checked for leaks, none found. Tested water dispense, op test good."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Willoughby, OH 44094
Joe O
Job Details:
11/04/2021
"Cc: not always releasing softener, not completing cycleFound error codes f9e1(long drain). Ran auto test and calibration. All functions working. Unit has low hot water pressure. Checked water pressure from house, house has good pressure. Unit has strong drain. Advised customer on detergent usage. Need water valveValve out of stock. Office to rescheduleFound goods issue date in entitlement; ordrng 1 W11220230 (valve)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Cleveland Heights, OH 44118
Jason N
Job Details:
11/04/2021
"Cleared ff evaporator drain, cleaned up water from inside ff section. Cleared ice from freezer section. Installed evaporator fan motor. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHIV01
Near Eastlake, OH 44095
Joe O
Job Details:
11/04/2021
"Cc: frost build up in freezer, doors not sitting correctlyCustomer did not have pop or closing documents for house available. Advised customer we need those documents or pop for warranty or they will have to pay svc."
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC5CW4
Near Shaker Heights, OH 44122
Corina B
Job Details:
11/04/2021
CC that the freezer is not cold enough. Confirmed. Fz 23* to 30*. . Found the gasket coming off of the bottom of the door ice buildup on the bottom of the floor. Seated the gasket and used Vaseline around the gasket. Steamed out the drain hole. Evaporator has a good frost pattern. Control was set at the coldest setting. Advised cust to monitor the freezer to see if food is freezing. Due to the gasket not in place.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LW0
Near Mentor, OH 44060
Joe O
Job Details:
11/04/2021
"Cc: long preheat times, cooktop not getting hotFound unit only receiving 120v. Found unit not completely plugged in. Removed plug and reseated plug. Unit receiving proper power. tested burners, ran test bake. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland Heights, OH 44112
Jason N
Job Details:
11/04/2021
"Cc unit leaking from doorRan wash test, water running out of bottom of door. Unit is installed incorrectly, titling forward. Pulled unit out and adjusted leveling feet for slight tilt back. Reinstalled unit. Reran wash test for 10 minutes. No leaks. Op test good."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cleveland, OH 44111
Marie V
Job Details:
11/04/2021
"Replaced panel, tested unit, check air flow, is good. Advice cust to leave door open on bathroom for a better air flow. Op test ok"
We serviced a
GE MICROWAVE
Model JE1590SH01
Near Mentor, OH 44060
Joe O
Job Details:
11/04/2021
"Customer had unit sitting on porch. Spoke with JS, stated to Advised customer it is too cold to work on unit outside and if they are unwilling to bring it inside we cannot service it. Customer unwilling to bring unit inside to service. Customer to contact to reschedule.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Eastlake, OH 44095
Jason N
Job Details:
11/04/2021
"Cc unit not spinning out/wet clothes at end of cycleCustomer stated when does large items or sheets, occasionally the cycle will end with everything still wet. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test and calibration. All functions passed. Unit is working as designed. Advised customer on load sizing and using the drain and spin cycle if clothing is still wet at the end of the cycle."
We serviced a
WHIRLPOOL DISHWASHER
Model IUD8500BX1
Near Lakewood, OH 44107
Marie V
Job Details:
11/04/2021
"Cc that the unit is not washing dishes properly, and the soap still at the bottom. Confirmed, started normal cycle, pump is not running, took panel off and verify power. No voltage coming out for motor, and found wires burned on control. Unit will need new control and wire harness. Gave estimate to cust. They will call back if they want to continue ; ordrng 1 W10866118 (Control) and 1 W10866118 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mayfield Heights, OH 44124
Corina B
Job Details:
11/04/2021
"Replace the led light. Lights turned on then went out after 5 seconds. Called t/l Chris has 120 volts coming in. 8.5 dc volts coming out. Checked the wires, good. Called BJ will need to replace all 3 led lights. ; ordrng 2 WPW10515057 (Led)s and 1 WPW10515058 (Led light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Painesville, OH 44077
Jason N
Job Details:
11/03/2021
"Cc unit acting upCustomer stated lid not locking sometimes. Ran diagnostics, found codes 14 for lid lock fault. Lid lock needs replaced, may also need updated control. Quoted customer for both. Customer not repairing at this time, estimate only. ; ordrng 1 WH22X32357 (Control board) and 1 WH08X32697 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Joe O
Job Details:
11/03/2021
"Cc: not coolingFound unit has leak on ff evaporator. Hooked up nitrogen, found unit leaking at ff evap. Needs ff evaporator and compressor(customer already paid for compressor)Evap out of stock. Office to reschedule; ordrng 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Ashtabula, OH 44004
Brian M
Job Details:
11/03/2021
Cc unit not cooling Found unit to have ice build up unit is cold but not super cold Would recommend replacing temp control ; ordrng 1 WP4-35940-001 (thermostat)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Ravenna, OH 44266
Brian M
Job Details:
11/03/2021
Cc unit still taking forever to dry Spoke to SR tech verified all sensors are functioning Flame stays on when disconnected from vent Advised customer on venting again Advised customer to each out to customer service if issue still remains
We serviced a
GE REFRIGERATOR
Model GFD28GYNCFS
Near Brooklyn, OH 44144
Marie V
Job Details:
11/03/2021
"Replaced door switches, op test ok. Cust asked about condensation inside. Showed her sP. Cust will monitor and call back if needed."
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Madison, OH 44057
Dan H
Job Details:
11/03/2021
"Customer complaint of lid lock fault, ran diagnostics found f5e1(lid switch fault) error code, lid is not locking, unit needs new lid lock and control ; ordrng 1 W11176112 (Lid lock) and 1 W11481725 (Cntrl)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Painesville, OH 44077
Dan H
Job Details:
11/03/2021
"Installed new user interface, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44135
Gabriel P
Job Details:
11/03/2021
"Found agitator moving without basket and loose so remove agitator and found hub stripped replace from t/s also notice cam and drive belt are squeaking in the beginning of cycle but the it stop let the customer know about issue as well,opt test ok ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44109
Gabriel P
Job Details:
11/03/2021
Seal broken also found burner out off place but correct issue ; ordrng 1 WPW10339442 (Knob) and 1 WPW10535778 (Seal)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Highland Heights, OH 44143
Corina B
Job Details:
11/03/2021
CC that there is pitting on the cooktop. Found spots on the cooktop. Used a cleaner to spots came up. Heated oven to 400*. Advised cust to wait 10-15 minutes after buzzer to insert the food. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/03/2021
Replaced the light and control. Brought the core back for return. Cycled the ice maker. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Painesville, OH 44077
Dan H
Job Details:
11/03/2021
"Customer complaint that lights are out, confirmed, installed led module, in fresh food section and in freezer section , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44129
David R
Job Details:
11/03/2021
"Replaced pump motor, sensor, valve, float switch. Ran in diagnostics, ran halfway through, then motor stopped and started humming, did not complete. Ran diagnostics again and motor just humming. Ordering another motor, control if needed. ; ordrng 1 W11410066 (Control) and 1 W11416362 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Chesterland, OH 44026
Jason N
Job Details:
11/03/2021
"Cc unit not heatingChecked all thermals, found hi limit open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Op test good."
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, OH 44111
Manny
Job Details:
11/03/2021
"Cc unit still not heating checked all components (thermal fuse, cutoff, high limit, and operational thermostat) everything check out, good glow on igniter , I have 120v going to coils, called BJ he advise to check whether the unit is getting gas or not, and if there is gas replaced the coils, coils In ts are different from the ones on the unit, ordering coils.; ordrng 1 WPW10328463 (Coil), used 1 SHIPPING (shipping and handling) from stock"
