Arthur V.

WHIRLPOOL WASHER WTW8040DW1 Unit getting three error codes. First f5e4 lid not opened between loads. F0e5 off balance load and f2 e1. Ui stuck button. Cleared codes ran auto cycle and manual cycle. Both passed. Unit us working properly. Cust bought another unit and had to connect water lines etc to service. Unit op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRT518SZFW00 , Found minimal droplets on top part of door and inner liner right in the middle. Order kit ; ordrng 1 W10916494 (FROST KIT ), schdld next appmnt for 8/9

Arthur V.

WHIRLPOOL REFRIGERATOR WRT318FZDM02 Replaced thermister and control. Advised cust to give 48 -72 hours for temps to stabilize. Op test good ; Job Cmpltd,

Corey L.

ADB2500AWS WHIRLPOOL DISHWASHER Customer complaint dishwasher door won’t open after it’s closed, door was opened when tech arrived, customer had forced it to open, found pins from handle to latch broke and housing in pieces between door and inner door, unit needs door latch; ordrng 1 W10862259 (latch-door)

Corey L.

WRX735SDBM02 WHIRLPOOL REFRIGERATOR Installed ice maker, op test good; Job Cmpltd

Corey L.

WDF520PADM7 WHIRLPOOL DISHWASHER Customer complaint unit does nothing, confirmed unit is not responding to selections or service, found neutral wire popped out of wire nut, corrected, op test good; Job Cmpltd

Corey L.

ED5GHEXNQ00 WHIRLPOOL REFRIGERATOR Customer complaint not making ice, found ice maker jammed, corrected

Corey L.

PLES389ECI FRIGIDIARE RANGE Customer complaint oven shuts off sometimes during bake, and timer shuts off when set, found an energy saving feature that turns oven off after 12hrs, started bake at 350, control needs replaced, 316462841 controller

Arthur V.

WHIRLPOOL DISHWASHER GU2300XTVQ1 Found unit touch pad not responding. Needs user interface est=89.95 service call. 18.95 shipping. 98.00 labor. 152.49 parts. Total est = 384.59. Does not want repaired ; , Job Cmpltd

Corey L.

DGHF2360PF4A FRIGIDAIRE REFRIGERATOR Customer complaint the temps on display are missing the lights in the numbers, confirmed a couple leds on display are out, unit needs new ui; ordrng 1 242058230 (user interface)

Arthur V.

KITCHENAID DISHWASHER KUDS30IVBL3 Replaced ui control panel op test good. All selections working now ; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found i/m not calling for water, replaced, cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Gabriel P.

KRFF302ESS01 KITCHENAID REFRIGERATOR Replace door and gasket,also steam gasket,opt test okay ; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, charged 4.23oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB) from stock, Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRV986FDEM01 Found machine at room temp. Checked for leaks using light and glasses. Found oil coming from suction line in unit compartment where it goes up into liner. May have been nicked during assembly. Could not find any leaks in any solder joints. Called whirl TL, Kurt, 7722638292. He will send up for review to be replaced. Whirl will contact customer within 48 hrs. No further service necessary. ; Job Cmpltd,

Brian B.

MICROWAVE WHIRLPOOL UMV1160CW3 Pulled unit down. Replaced listed parts. Tested unit. Op test ok. Unit was not installed properly, wall bracket is loose on back wall. Advised customer that they will need to contact installer to correct installation.; Job Cmpltd,

Brian M.

MFF2558DEH00 maytag refrigerator Cc that door is popping open Found freezer basket not installed correctly and causing door to misalign when shutting Repositioned basket OP TEST OK ; Job Cmpltd

Brian M.

WDT720PADM2 whirlpool dishwasher Cc that unit does not dry Ran diagnostics found error for fill valve Not a current issue Vent is working and heater is working Could not duplicate an issue Customer does not use rinse aid Advised on using rinse aid ; Job Cmpltd

Brian M.

WDT750SAHB0 whirlpool dishwasher Installed spray test cycle OP TEST OK ; Job Cmpltd,

Brian M.

WED85HEFW0 whirlpool dryer Installed control and thermistor OP TEST OK ; Job Cmpltd

Brian M.

WTW4950HW0 whirpool washer Cc that unit is staying locked Found striker not mounted correctly Adjusted striker OP TEST OK ; Job Cmpltd

Brian M.

WRX735SDHZ00 whirlpool refrigerator Cc that unit still is leaking water from dispenser Spoke to Sr tech advised me to check water pressure coming out of the door Water pressure a little to strong and valve does not close all the way Needs water regulate valve installed ; ordrng 1 W10786952 (valve)

Brian M.

MVWC415EW1 maytag washer Cc of grinding sound still Could not get unit to make sounds Ran test load with 7 heavy towels No abnormal sounds being made at this Time ; Job Cmpltd

Paul P.

WED5600XW1 whirlpool dryer When checking washer, customer was using dryer, seems to have no issues now. Confirmed door is working properly.; Job Cmpltd

Gabriel P.

WFG515S0ES1 WHIRLPOOL RANGE Replace part listed,opt test ok ; Job Cmpltd

Paul P.

WFE540H0AS0 whirlpool range Found L1 wire shorted at terminal block. Tested thermal fuse and elements=ok. Main control input not working, will need main control. W10349740 not available, need to order next best finish, wpw10586736

Gabriel P.

WFE505W0HSO WHIRLPOOL RANGE Cc door gasket broke,ordering new; ordrng 1 WPW10129032 (gaskt-door)

Gabriel P.

KSSS48QDX05 KITCHENAID REFRIGERATOR Cc door not closing ,gasket is worn I try steaming it but it when back to original way of not closing

Dan H.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that evaporator is freezing solid again, found evaporator frozen solid, defrost heater is good, unit needs new adaptive defrost control ; ordrng 1 WPW10352689 (ADC)

Macaulay G.

WFW85HEFC1 WHIRLPOOL WASHER , Upon arrival, found that cold was not coming in. This was due to wiring to water valve not being connected. Reconnected and ran test cycle. All tested ok.; Job Cmpltd

Chad P.

KSC23C8EYY02 KITCHENAID REFRIGERATOR Found several issues with unit. Found no power to I.m. Or auger. Harness in door broken. Also, ff evap fan and sensor failed. Evap solid block of ice. Needs fan, thermistor (sensor) and fz door

Dan H.

FFHS2611LB4 frigidaire refrigerator Customer complaint that unit is not making ice, found ice maker bail arm broken, unit needs new ice maker

Chad P.

WRB322DMBM0 whirlpool refrigerator Advised the door is not self closing and does not have a traditional closer. Leveling feet not down. Lowered feet and leaned unit back to assist door in closing. Adjusted to Custs preference. Op test ok. ; Job Cmpltd,

Chad P.

WRS571CIHW00 whirlpool refrigerator Found unit set to 39 and still freezing items. Needs thermistor kit and cover. Will call Techline on return. ; ordrng 1 W10316760 (thermistor, KIT) and 1 WPW10425252 (COVER)

Corina B.

JS48PPDUDB02 whirlpool refrigerator Replaced the parts listed. Optest ok

Corina B.

WED9500DC4 whirlpool dryer CC that the door cover is loose. Popped the cover in place. Optest ok. ; Job Cmpltd

Dan H.

MVWC400XW0 WHIRLPOOL WASHER Customer complaint of loud grinding noise right before rinse cycle, started rinse and spin cycle, noise is pulley rubbing on pulley shield, unit needs new cam and pulley shield, ; ordrng 1 W10721967 (PULLEY) and 1 WPW10427633 (SHIELD)

Dan H.

596.57547791 KENMORE REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees , freezer section temperature at 73 degrees, fans are not running, compressor is not running, unit was in defrost, advanced timer, condenser fan started, compressor is running, no frost pattern forming, compressor is seized, customer does not want repair ; ordrng 1 R0131672 (compressor)

Dan H.

MFT2776DEM02 MAYTAG REFRIGERATOR Customer complaint unit is still not cooling, fresh food section temperature at 55 degrees, freezer section at 17 degrees, nothing running when tech arrived, evaporator thermistor, fresh food section thermistor, freezer section thermistor are all within range, ran test 4, fresh food section evaporator fan is working, freezer section evaporator fan is working condenser fan is running, compressor is running, good frost pattern on fresh food section and freezer section evaporators, ordering evaporator fan and harness ; ordrng 1 W11033168 (FAN)

Dan H.

WRT311FZDB01 whirlpool refrigerator Customer complaint that unit is not making ice and freezer section door opens, cycled ice maker , ice maker ejected ice and fill mold, raise unit up in front to allow door to fall closed, op test good ; Job Cmpltd

Chad P.

KRFC704FBS00 KITCHENAID REFRIGERATOR Installed cover. Op test ok. Ordered cleaner as a courtesy for scratch ; ordrng 1 TJ102 (CLEANER. )

Dan H.

WRS321SDHZ01 whirlpool refrigerator Customer complaint of loud noise, noise is coming from evaporator fan motor, ordering new evaporator fan motor ; ordrng 1 WP2315549 (FAN MOTOR)

Chad P.

MFI2568AES WHIRLPOOL REFRIGERATOR h,v, board failure. ordrng 1 W10890094 (CONTROL.)

Dan H.

WWA3100GALWH GE washer Customer complaint that unit will not stop filling, found a mouse chewing through pressure hose, unit will need new pressures hose, part is no longer available ; ordrng 1 WH41X0128 (PRESSURE HOSE)

Corina B.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR CC that the fz defrosted the ice and the food and then refreexed the food and there is a noise every so often. Ran diag found the damper motor is rattling when opening. Will need a new control and a damper control. Called SM to order parts. ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)

Dan H.

MVWX655DW1 maytag washer Customer complaint of loud noise, Customer started normal wash cycle , unit filled, unit does not agitate, loud grinding noise coming from gearcase when unit tries to agitate, unit needs new gearcase

Corina B.

WDT720PADM2 WHIRLPOOL DISHWASHER CC that the dishwasher is not working. Found the pump and motor are not running. Will need a pump and motor. The control will work on light wash. Called SM to order parts. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)

Corina B.

GB2FHDXWS06 WHIRLPOOL REFRIGERATOR CC that there is still water coming out when changing the drain tube. Steamed out fz drain hole. Optest ok.

Chad P.

WRX988SIBM03 whirlpool refrigerator Replaced LED freezer light. Op test ok; Job Cmpltd

Chad P.

PRG3000P GE range Due to age, parts are NLA. Unit non repairable burners failing and flame coming from under burners. Regulator making odd tapping sound. Advised Cust that unit is not repairable, Job Cmpltd

Brian B.

WHIRLPOOL STACK W/D ITW4300SQ0 This machine is not a stack unit and not the mod and ser listed. Will input correct mod. CC that machine leaking at right front corner. Removed case. No leaks found under machine. Found drain holes in top tub ring clogged up. Cleaned out holes, ran test cycle. Op test ok

Chad P.

ABB2224BRW00 amana refrigerator Found unit frosting on the back wall in freezer section. Ff section doing okay. Unit appears to be recovering. Forced defrost and cleaned frost. Op test ok. ; Job Cmpltd

Chad P.

WTW4816FW2 whirlpool washer Found unit only giving hot water. Ran service mode. Unit giving cold. Reset control and calibrated. Op test ok. ; Job Cmpltd

Corina B.

GTW680BSJ1WS GE washer Replaced the parts listed. Programmed the control. Optest ok

Corina B.

WFW75HEFW0 whirlpool washer Replaced the parts list. Brought core back for return. Optest ok. ; Job Cmpltd

Corina B.

KDTM354DSS5 kitchenaid dishwasher Cust showed pop, sent pic. CC that the unit will not turn on. Found there is no power to the unit. Found the switch to the dishwasher is turned off. Optest ok

Corina B.

JDS8850CDW01 jenn-air range CC that the broiler does not work, he replaced the element. The broil element relay is stuck open. Will need a new control. Called SM to order part.

Jeff M.

WHIRLPOOL REFRIGERATOR WRT311FZDW00 The fan stoped working installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock,

Jeff M.

MAYTAG REFRIGERATOR MBL2258XES4 The unit had a avg temp of 40. I could not find anything wrong with the unit I did recommend her to clean the condenser coil’s at least once a year; Job Cmpltd

Arthur V.

WHIRLPOOL DISHWASHER WDF520PADM2 Replaced both section of drain hose. Op test good ; Job Cmpltd

Arthur V.

KENMORE REFRIGERATOR 253.54703402 Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KDTE334GPS0 Replaced disp, op test ok; Job Cmpltd,

Robert A.

MAYTAG REFRIGERATOR MFD2561HEQ Found water leaking from front of i/m, replaced, cycled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, Job Cmpltd,

Robert A.

GE WASHER WCVH6260FWW Cc not spinning out, found pump clogged, cleaned, ran unit, op test ok

Brian B.

KENMORE REFRIGERATOR 10657372700 Found machine at room temp on both sides. Compressor running, but very hot. Checked wattage, 88 watts, no frost pattern on evap. Low side leak... will need new evap and compressor.. will give est. customer does not want to repair machine.. do not order parts.;

Corey L.

KESC300HXH1 Kitchenaid Range Installed parts, plugged unit in, op test good; Job Cmpltd

Corey L.

KGST307HBS6 Whirlpool Range Customer complaint flames are not that strong and left rear burner won’t lite, confirmed, found orfices clogged, cleared, op test good;

Paul P.

MDB4949SDZ0 Maytag Dishwasher Slight sudsing at end of cycle. Customer is using rinse aid and proper dishwasher soap (cascade pods). Performed water hardness test, water at 15 plus gpg. Suggest customer try quick wash cycle, and not to add booster (finish powder), but to try finish water hardness additive, if any. Set down mitigation mat.; Job Cmpltd,

Jeff M.

WHIRLPOOL WASHER NTW4605EW0 The control is not always working correctly. Needs replaced ; ordrng 1 W11116498 (CONTROL ), schdld next appmnt for 8/8 WED 8-12,

Jeff M.

FRIGIDAIRE DISHWASHER FGHD2465NF1A , I reloaded the dishwasher delete one away but the gasket is very worn needs replaced; ordrng 1 154827601 (gasket), schdld next appmnt for 8/8 WED !,

Robert A.

GE REFRIGERATOR GSC23LSRCSS Found evap frozen, heater open, bi metal good, put into forced defrost no power to heater, needs controlCust to let us know; ordrng 1 WR17X11865 (ICE CUP/DISP ARM5515) and 1 WR51X10055 (HEATER8541) and 1 WR55X10942P (CONTROL206.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Paul P.

WRX988SIBM03 Whirlpool Refrigerator Found the freezer door, and handle damaged. Also, screws are missing from the door. Office to order FZ door, handle and screws.; ordrng 1 LW10547320 (dor-fip ss) and 1 W10827046 (handle,door (ss)) and 2 WP67006908 (screw) Maytag Washer MVWX655DW1 F8E1 error code for no fill/long fill. Cleared error codes, tested, no issues with washer. MVWC565FW1 Maytag Washer Tested washer, found F7E1 code. Washer not shifting or starting spin or agitate modes. Tested main control, no voltage to motor, repaired loose connection at J2 connector. Ran manual test, washer is now operating properly.; used 1 W10913953 (ACTUATOR) from stock

Brian M.

KFCS22EVMS4 Whirlpool Refrigerator Cc of ice build up on bottom of fridge and leaking out Unit needs ptrap kit,, Used truck stock to replace drain Cleared out ice OP TEST OK used 1 W10619951 (TUBE-DRAIN)

Corey L.

WDTA50SAHZ0 Whirlpool Dishwasher Customer complaint dishwasher fills then after a few minutes just drains, started test cycle, wash motor did not turn on, fuses on control ohm less tHan 3, wash motor ohms at 8.7, wires are good connections are good, unit needs new wash motor&pump assembly; ordrng 1 W11087376 (pump&motor)

Corey L.

WOC95EC0AS01 Whirlpool Range Customer complaint light in oven won’t turn off, light on when tech arrived but door will not shut, found a small screw wedged in the door hinge, removed screw door shut and light went off, then customer says unit won’t go past 117 in bake, found temp set to Celsius, changed to Fahrenheit, op test good; Job Cmpltd,

Gabriel P.

WED4616FW0 Whirlpool washer Cc is not heat well,and making some noise when rotating,check temp read 460 degrees and going up ,is heating good,check idler pulley and rollers ,pulley was bad replace from truck stock,rollers were good also lots of change in the blower wheel,clean then out explain customer to empty money of pocket before washing and drying,put everything back together ran a cycle opt test ok ; used 1 WP691366 (PULLEY DRIVE)

Arthur V.

KITCHENAID RANGE ELE KFGD500ESS04 Cycled unit at 350 deg. Temp stopped at 380 and came back on at 330 giving a med temp of 355. Unit checks good. At this time. Unit cycled at least 6 times. Always the same reading. Advised customer to let oven preheat for a longer time when baking cakes breads etc. ; Job Cmpltd, s

Gail V.

FRIGIDAIRE RANGE PLGFZ390ECE Found bake ignitor weak. Replaced with truck stock. Op test good ; used 1 12400035 (IGNITER) from stock

Jeff M.

MAYTAG DISHWASHER MDB7749SBM2 User interface is not responding main control is getting power needs a control and ui; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (UI),

Jeff M.

MAYTAG REFRIGERATOR MFF2055YEM00 The grill on the back of the fridge is broken needs replaced; ordrng 1 WPW10330850 (GRILL), schdld next appmnt for 8/8 WED 8-12

Robert A.

WHIRLPOOL REFRIGERATOR K80611832 , Installed lft ff door, op test ok; Job Cmpltd,

Robert A.

GE REFRIGERATOR HTH17CBT2RWW Installed evap fan motor and blade, op test ok; Job Cmpltd,

Corina B.

FGHN2866PF1 FRIGIDAIRE REFRIGERATOR CC that when installing a new ice maker the unit control started not working and then unplugged the im, control started to work again. Will need a new im.; ordrng 1 5303918493 (freezer ice maker)

Dan H.

MDB7749AWW2 MAYTAG DISHWASHER Installed new bimetal, op test good ; Job Cmpltd

Dan H.

NGD4655EW2 AMANA DRYER Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heated, burner is short cycling, unit needs new coil pack and thermostat

Brian M.

LFHT1817LW9 Frigidaire Refrigerator Cc of food not getting cold Found frost built up in freezer on drain pan Defrosted freezer and cleaned out drain cup in fridge

Brian M.

Frigidaire Refrigerator Cc of water leaking in fridge Found water leaker from drain cup attached to control housing Tube was pushed out from drain tube and styrofoam clogging drain Removed and cleaned out drain cup Reinstalled OP TEST OK

Macaulay G.

WMH78019HZ0 WHIRLPOOL MICROWAVE Replaced fuse, diode, and magnetron. Tested and opened fuse again

Brian M.

MVWC425BW0 Maytag Washer Cc of unit not draining Found pump getting power but not pushing water out Needs drain pump Replaced using truck stock Ran auto test and calibration OP TEST OK

Chad P.

MVWC360AW0 MAYTAG WASHER Found agitator seized to drive shaft. Locked on vice grips. Still could not break free. Will need to break or cut off agitator to make repair. Needs agitator ordered. Cust very understanding.

Corey L.

MAH6500AWW Maytag Washer Customer complaint washer didn’t drain and there is water in the unit, started drain cycle, unit drained, ran diagnostics, no codes found, control doing weird things and most likely is the culprit to randomly “not draining”, started quick wash, unit is operating as designed

Corey L.

NGD4655EW2 amana Dryer Customer complaint dryer making loud noises during operation, confirmed found rubber on support roller wore came apart from roller which caused the felt pad to fall off of 1/2 the drum, replaced supports rollers with ts and used high temp adhesive to reapply felt to drum, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 349241T (ROLLER KIT), and 1 WPY055980 (HIGH TEMP ADHESIVE)

Chad P.

WMH76719CS1 WHIRLPOOL MICROWAVE Found interlocks failing (door switches). Replaced, op test ok

Gabriel P.

KDTE104ESS1 Kitchenaid Dishwasher Cc dishwasher not draining ,check drain pump found glass ran diagnostics test,opt test okay draining properly now

Corina B.

FGHC2331PFCA FRIGIDAIRE REFRIGERATOR CC that the ice dispenser will drop ice and doesn’t work. When dispensing the ice the ice will get caught in the door trap. Found the ice bin not lined up. Ran a couple cups of ice came out good. Optest ok. ; Job Cmpltd

Corina B.

MED5620TQ0 WHIRLPOOL DRYER CC that the unit does not heat. Checked the outside vent good. Checked the power supply, good. Found the heating element is open. Replaced the heating element from t/s. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.

Jeff M.

MAYTAG WASHER MVWX655DW1 Lock failed installed new part unit op tested good ;

Jeff M.

KITCHENAID RANGE KESA907PSS00 Installed new part unit op tested good ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRT316SFDB01 Replaced adc control. Unit started with fan running. Unit was defrosted before arrival ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $124.99 CC Ref # 1196858600, Job Cmpltd,

Arthur V.

WHIRLPOOL DISHWASHER WDT710PAHB1 Replaced control. Let unit cycle. Op test good. Took core for return dispenser operating now also. ; Job Cmpltd,

Robert A.

KENMORE DRYER ELE 110.60724990 Ran unit, low airflow to outside, found high cut off open, jumped out, good heat, replaced, op test ok

Robert A.

WHIRLPOOL WASHER WFW9550WW00 Ran diognostics disp error, no water entering unit, ran unit, disp motor not finding possition, needs disp motor; ordrng 1 WPW10352973 (DISP MOTOR), schdld next appmnt for 8/8 WED !,

Brian M.

LFH17F3QWA Frigidaire Freezer Installed timer and temp control OP TEST OK

Gabriel P.

WRS325FDAM04 Whirlpool Refrigerator Cc lights are dim ordering new lights check connection and the lights still dim office to order parts customer prefer first stop if possible ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light MAIN)

Robert A.

MAYTAG WASHER MVWB765FC2 Found scratch in lid, see pic, cc noise in adj, Unit running with load when tech arrived, watched unit, clacking noise in gearcase, and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE) and 1 W11256781 (LID), schdld next appmnt for 8/8 WED ! [**]

Jeff M.

WHIRLPOOL WASHER LSR8244EZ1 Installed new part unit op tested good ; Job Cmpltd,

Corina B.

WRS526SIAE WHIRLPOOL REFRIGERATOR Replaced the diffuser. Optest ok. ; Job Cmpltd

Jeff M.

KITCHENAID DISHWASHER KDTE254ESS Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WHIRLPOOL REFRIGERATOR ED2LHAXMQ10 Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

KITCHENAID REFRIGERATOR KRMF606ESS00 Incorrect motor was ordered the fan motor is making the noise not the evaporator motor; ordrng 1 W10846539 (ICEMAKER FAN MOTOR ), schdld next appmnt for 8/8 WED 8-12,

Dan H.

WOD93EC0AS04 WHIRLPOOL WALL OVEN Installed new door latch, op test good ; Job Cmpltd

Dan H.

LFFH17F3QWA FRIGIDAIRE FREEZER Customer complaint that unit is not cooling, temperature at 78 degrees, no frost pattern, evaporator fan is not running, compressor is not running, unit needs new thermostat and defrost timer; ordrng 1 297318010 (TIMER) and 1 5304513033 (thermostat )

Macaulay G.

WED7300DW1 WHIRLPOOL DRYER Replaced blower wheel. All tested ok.; Job Cmpltd

Arthur V.

WHIRLPOOL DRYER CEM2743BQ0 Trued to straighten out cabinet No good. Unit needs outer cabinet replaced. Est = 89.95 sc. 140.00 in additional labor ( cust paid 98.00 the first trip). 60.00 shipping (extra lg pkg.) 323.59 parts. Total est=584.42. Parts needed are 1- w10547697 (240.20). And 4-49621. Extra time involved. Customer does not want repaired.

Macaulay G.

WFE540H0AS0 WHIRLPOOL RANGE Replaced main control. Oven heating properly now. All tested ok.; Job Cmpltd

Arthur V.

MAYTAG WASHER MVWC416FW0 Customer could not make the time slot. Please schedule for next friday in the morning. ; schdld next appmnt for 8/10 FRI 8-12,

Arthur V.

MAYTAG WASHER MVWC416FW0 Customer could not make the time slot. Please schedule for next friday in the morning. ; schdld next appmnt for 8/10 FRI 8-12,

Arthur V.

AMANA RANGE AGR6603SFS0 Found trim on front of oven door loose. Letting air out and unit has sharp edges that could cut customer. ; ordrng 1 W10907141 (GLASS DOOR ), schdld next appmnt for 8/9 THU !

Chad P.

WTW7040DW0 WHIRLPOOL WASHER Found unit stored sereral faults for communications fault and o.b. Fault. Unit is level. Drive checks good. White residue complaint on clothing when unit does complete a cycle. Needs control kit installed and calibrated. ; ordrng 1 W11111456 (CONTROL KIT)

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Arrived to find unit has recovered and is cooling correctly at this time. Ran diagnostics. No faults. Changed defrost to standard. Advised to monitor and use as normal

Corina B.

JGD8430ADB JENN-AIR RANGE Replaced the parts listed. Optest ng. The one burner does not spark. Will need a spark module. ; ordrng 1 WP74009336 (igntr-surf) and 1 WP74010766 (module- sp)

Arthur V.

WHIRLPOOL WASHE WTW4816FW2 Ran diagnostics no errors. Ran manual test passed. Found water valve hot water side stripped. Replaced with truck stock op test good ; used 1 W11210459 (VALVE) from stock, Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER WTW7000DW0 Replaced washplate. Op test good Advised cust to clean washer with affresh ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Customer complaint of things not cold enough in fresh food at recommended settings. Found cust has food pushed all the way back against the back wall cutting off air circulation in the fresh food area. Advised cust to keep the area between the shelf and back wall clear for proper air flow. Customer called for a pop from lowes but they could not find the information Broken shelf is considered a cosmetic issue. Quote to customer 30.61 parts. 18.99 shipping. 50.00 labor. Total est = 106.32. Pop is actual goods issue date Customer to call wlp to attempt to get them to cover part needed. ; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FGHB2866PFJA Found no water in mold, cycled, not moving, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 243297606 (I/M), schdld next appmnt for 8/8 WED ! [**],

Robert A.

ROPER OTR MICROWAVE MHE14XMB0 Found outer frame and handle broken, needs inner, outer frames and handle; ordrng 1 4393782 (HANDLE BLACK) and 1 8169545 (INNER FRAME BLACK) and 1 8185217 (FRAME BLACK OUTER), schdld next appmnt for 8/8 WED ! [**],

Robert A.

KITCHENAID DISHWASHER KDTE104ESS2 Ran diognostic cycle, 7-1 no heat, 6-4 open triac on cb, watched cycle,, wash motor recieving power, not running, diverter not finding possition, needs sumpCust to talk w/lowes and wpl; ordrng 1 WPW10605057 (SUMP15645), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Robert A.

KITCHENAID REFRIGERATOR KBFS20ETWH00 Cc water leaking from under unit, checked evap drain, some ice by drain, not clogged, but no ice in frz, checked drain pan, added water, no leak found, no water hooked up to unit, no signs of a leak from unit, op test ok, cust to watchNo damage to floor notedSee pics; Job Cmpltd

Robert A.

MAYTAG DRYER MED3500FW1 Unit has a vibration noise, tightened cab screws, op test ok; Job Cmpltd,

Brian M.

WRB322DMBW00 Whirlpool Refrigerator Cc that ice stopped Found ice maker mid harvest and not rotating Ice maker getting power Needs ice maker Replaced using truck stock OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY)

Corey L.

KBFS25EWMS1 Whirlpool Refrigerator Customer complaint ice on freezer floor, ff gasket torn, and deli endcap pin broke, confirmed found tear on bottom left corner of left door, and endcap pin holding crisper lid broke, found unit has duck bill style dtube, quoted for repairs, ok, replaced with truck stock, bill dtube using S38253; ordrng 1 W10571956 (gasket-fip 111.67) and 1 W10874836 (endcap 17.47),

Gabriel P.

GBS307PDB12 Whirlpool Range Replace part listed,bake to temp 350 degrees opt test ok ; Job Cmpltd

Brian M.

KDTM354DSS5 Kitchenaid Dishwasher Cc that unit leaks at valve Found rubber gasket ripped Replaced from stock OP TEST OK

Paul P.

WED8200YW2 Whirlpool Dryer Checked dryer, no heat. Checked incoming power, 240v between L1 and L2, L1 and L2 to ground 120v=normal. Checked control panel, all ok. Checked connections, found open thermal cutoff. Office to order thermal cutoff.; ordrng 1 279973 (cutoff-tml)

Corey L.

MFI2569YEM0 Whirlpool Refrigerator Customer complaint of frost in freezer, confirmed chucks of ice on bottom and top of door preventing it to close, the left side rail barely springs back when there’s no food in drawers, rails wearing out, suggested replacement, customer wants to clean ice out and monitor the door closing all the time now that he knows it springs back and that warm air is causing the frost build up, seals were good

Dan H.

WED4815EW1 whirlpool dryer Customer complaint of squeaking and rattling sounds, unit needs new rollers and idler pulley

Macaulay G.

WDTA50SAHZ0 whirlpool dishwasher Replaced sump and motor assembly. Tested ok. No leaks. Put mitigation mat under dishwasher.; Job Cmpltd

Macaulay G.

WDP370PAHB0 whirlpool dishwasher Replaced valve. All tested ok. No leaks. Did not put down mitigation mat. Unit is portable.; Job Cmpltd

Maddie P.

ABB1921BRB00 amana refrigerator Installed control. Op test ok. ; Job Cmpltd

Chad P.

MFI2570FEZ05 maytag refrigerator Appears cube jammed I.m. Unit returned to cycling. Went over settings and options. Op test ok. ; Job Cmpltd

Chad P.

WFG540H0ES whirlpool range Installed cap and burner. Lit several times. Op test ok. ; Job Cmpltd

Corina B.

WRS321SDHW00 whirlpool refrigerator Replaced the housing. Optest ok. ; Job Cmpltd

Brian M.

WFW8540FW Whirlpool Washer Cc of unit grinding Ran test cycle no clothes Ran high speed spin with clothes in washer could not hear a grinding Could not duplicate issue OP TEST OK

Brian M.

106.72293201 Kenmore Refrigerator Cc that’s it not staying coldFf47Fr8Found evap fan getting power but not running Needs evap fan Replaced using truck stock OP TEST OK ; used 1 12002744 (EVAP MOTOR8452)

Corey L.

FGUS2645LF3 Frigidaire Refrigerator Replaced ice maker, cycled, im filled, op test good

Corey L.

ED2SHAXMB10 Whirlpool Refrigerator Customer complaint water leak came back, found drip pan filled from water filter housing, filter housing is cracked in the rear, needs replaced, quoted, ok, vacuumed water from drip pan and shut water supply to fridge off under the sink; ordrng 1 WP2186443 (housing 72.01),

Gabriel P.

MMV4205FZ3 Maytag Microwave Replace door,cc that they didn’t deliver him the grill vent peace it was also crack every thing opt test ok ; ordrng 1 W10701697 (grill-vent)

Gabriel P.

318279621A ELECTROLUX MICROWAVE Cc door not opening the latch broke; ordrng 1 5304485407 (lever3033) and 1 5304503439 (latch hook)

Corey L.

KRFC704FBS00 KITCHENAID REFRIGERATOR Installed parts

Brian M.

WTW5000DW WHIRLPOOL WASHER Cc that unit will not run Found power going to control but will not turn on Needs control board ; ordrng 1 W10634026 (cntrl-elec)

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit is not starting, found unit paused on wash cycle, unpaused unit continued cycle, Cancelled and started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed

Macaulay G.

MVWB766FW1 MAYTAG WASHER Replaced water valve housing assembly. All tested ok. No leaks. Put mitigation mat under washer.; Job Cmpltd

Brian B.

MAYTAG DISHWASHER MDB7749SBW3 Replaced panel. Ran calibration cycle. Op test ok.; Job Cmpltd,

Corina B.

MGDB850WQ0 MAYTAG DRYER C that there is a noise when running. Found the idler pulley and the supports are making the noise. Replaced the idler and rollers from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER)

Brian B.

WHIRLPOOL REFRIGERATOR WRT519SZDM02 Did not install new parts. When tech arrived, found freezer temp at 35 and ff temp at 49. Removed evap cover . Only first coil on evap is frosted. Can see signs of leaking from evap. Machine has a leak in sealed system. Will now need evap and compressor. Called SM, he said to bring control back. Will still install thermisters if machine is to be fixed. Allow 4 hrs for return visit.; ordrng 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER) and 1 W11092625 (COMPRESSOR), schdld next appmnt for 8/7 TUE ! [****],

Jeff M.

MAYTAG DRYER MEDB765FW0 The units door will not stay closed. There is no physical damage. The unit needs a new catch ; ordrng 1 W10675495 (strike) and 1 WP3389441 (CATCH), schdld next appmnt for 8/7 TUE 8-12,

Jeff M.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 Found ice blocking the icemaker bail arm unit op tested good ; Job Cmpltd

Jeff M.

WHIRLPOOL WASHER NTW4605EW One of the unit ps lights where flashing I held the cancel button unit op tested good ; Job Cmpltd,

Jeff M.

whirpool WASHER MVWB855DC The unit had a off balance code. I cleared the code recalibrated the machine unit tested good; Job Cmpltd,

Jeff M.

MAYTAG WASHER MHW7000XW2 The unit has a f6e3 Communications error between main control and user interface. EST only cust will call wp ; ordrng 1 W10604655 (cntrl-elec) and 1 WPW10442139 (CCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Macaulay G.

MVWB835DW2 WHIRLPOOL WASHER F6-E2 error for communication between panel and board. Panel is responsive in diagnostics but not in normal functions. In diagnostics, control will not run auto test.; ordrng 1 W11112658 (cntrl-elec) and 1 W11115285 (panel-cntl)

Macaulay G.

WRV986FDEM01 KITCHENAID REFRIGERATOR Upon arrival, evap fans were running but compressor was not. Put into diagnostics on test 4, all tested ok. Compressor ran and so did all of the fans. Step 5 also passed. Took out of diagnostics and compressor started immediately. Watched for about 20 minutes to ensure that temperatures were cooling. Advised to watch before putting food back in refrigerator. Three way valve never changed positions during step 4.; ordrng 1 W11036448 (solenoid) and 1 WPW10675033 (cntrl-elec)

Dan H.

MFT2776DEM02 MAYTAG REFRIGERATOR Installed new control, op test good

Paul P.

MFD2561HEW Whirlpool Refrigerator Replaced head plate and water filter head. Tested refrigerator and checked water flow with filter, refrigerator is working properly. Set down mitigation mat.; Job Cmpltd

Brian M.

MVWB765FW2 Maytag Washer Cc that unit will not start Ran diagnostics found error for mismatched Ui and controlWent to start a test cycle soil level light was on running and beeping and would not stop Could not get unit to power off unless unplugging it Needs Ui and control ; ordrng 1 W11135391 (UI) and 1 W11195970 (CONTROL )

Corey L.

WTW5000DW0 Whirlpool Washer Installed new washplate, started a quick wash cycle, unit sensed and filled, unit advanced to wash, op test good,

Gabriel P.

KUDS35FXBLA Kitchenaid Dishwasher Replace tracks,opt test ok ; Job Cmpltd,

Jeff M.

MAYTAG WASHER MVWB855DC The unit had a off balance code. I cleared the code recalibrated the machine unit tested good; Job Cmpltd,

Jeff M.

MAYTAG WASHER MVWC415EW0 The unit is leaking b/c the bearings are shot . The unit has a 10yr warranty on the motor. Unit needs a gearcase n motor mfvg100ep1 customer called Whirlpool talk to someone right away and was able to get an authorization number for parts only; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (GEARCASE ) and 1 WPW10006384 (BELT), schdld next appmnt for 8/7 TUE 12-5

Robert A.

WHIRLPOOL REFRIGERATOR WRT311FZDT00 Installed t stat and control, op test okCust to watch; Job Cmpltd,

Jeff M.

MAYTAG DRYER MGDC215EW2 The vent was plugged ; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRT311FZDT00 Installed t stat and control, op test okCust to watch; Job Cmpltd,

Robert A.

MAYTAG WASHER MVWB850WQ1 Found ul on disp, load in unit, bearings loud, hub warn, talked w/laCust to let us know; ordrng 1 W10435302 (BEARING KIT105.51) and 1 W10820039 (HUB26.47), used 1 SENIORDISCOUNT

Robert A.

MAYTAG DISHWASHER MDB4949SDM2 Control recieving 120vac, no response from ui, disconnected, closed door, not draining, disconnected all loads, ng, needs control and panel; ordrng 1 W10737607 (CONTROL) and 1 WPW10562079 (PANEL), schdld next appmnt for 8/7 TUE !, s

Dan H.

JXD7036YS2 jenn-air downdraftvent Installed new motor and arms, op test good ; Job Cmpltd

Dan H.

WDT780SAEM whirlpool dishwasher Customer complaint that unit is not drying dishes and has burning smell, unit was at drying part of cycle when tech arrived, heater is working, burning smell is plastic coffee cup lid melting on heater, advised customer to run hot water in sink before starting unit and to use a rinse aid, unit is operating as designed ; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRS586FIEM03 Found freezer coil not defrosting. Ran diag, step 6. Bimetal closed, heater on at 410 watts. Defrost system working. Called whirl TL, RIch, 7722615826. He said brain is in UI and that is what should be replaced. New door came with new UI. Removed UI from extra door and installed on machine. Advised customer to monitor and call back if not working.; Job Cmpltd,

Dan H.

WDF520PADB5 whirlpool dishwasher Customer complaint that unit is not cleaning dishes, started normal wash cycle with upright glasses in racks , unit filled, incoming water temperature at 95 degrees, wash motor never started, unit needs new sump assembly

Dan H.

MEDC215EW1 whirlpool dryer Customer complaint that unit will not shut off, started timed dry for 10 minutes, found unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd

Corina B.

WDF560SAFT1 whirlpool dishwasher CC that there is a loud noise when it is running. Started unit ran for 15 minutes. Could not duplicate the problem. Optest ok. ; Job Cmpltd,

Brian M.

KRFC604FSS00 Kitchenaid Refrigerator Installed evap cover OP TEST OK Advised to let sit for 24 hours to adjust temps ; Job Cmpltd,

Paul P.

WRT311FZDW00 Whirlpool Refrigerator Found air tower assembly blocked with ice, off center so air was blocked to fresh food section. Removed and re installed and defrosted air tower, adjusted setting on air tower. Refrigerator temperatures beginning to drop.

Corey L.

JSC24C8EAM00 JennAir Refrigerator Installed fitting, cycled ice maker, filled, op test good; Job Cmpltd

Gabriel P.

KRSC503ESS00 Kitchenaid Refrigerator Cc not cooling fresh food section,there was lots of ice back panel took me hour to steam out the fan not turning on,can’t get to thermistor cause foam is stuck with ice ordering evap insulation fan assembly and thermistor,leave water mat ; ordrng 1 W10316760 (thermistor5163) and 1 W11098695 (fan-scroll 11672),

Brian M.

WTW7040DW0 Whirlpool Washer Installed washplate OP TEST OK ; Job Cmpltd

Paul P.

NTW4605EW0 Amana Washer F9E1 long drain code, drain line clogged. Removed debris from drain line. Ran washer on automatic test mode. Washer is now operating properly

Corey L.

WRT511SZDM00 Whirlpool Refrigerator Customer complaint fridge got warm and could not feel air coming into ff section so they unplugged for a day and now it’s working fine, temps were 38 ff and 0 frz, found drip pan valve duck bill style that’s not a wpl sp clogged with debris, cleared valve, advised customer it should be remedied but to look for ice on the freezer floor if the problem reoccurs; Job Cmpltd

Corey L.

MDB4949SDM2 Whirlpool Dishwasher ustomer complaint dishwasher or draining, found tub filled with water, started drain cycle, drain pump is humming, quoted customer for drain line clean out plus part if needed, ok, cleared drain tube and pump of build up, reinstalled drain pump, op test good

Dan H.

C301 jenn-air cooktop ele Installed new infinite switches, op test good ; Job Cmpltd

Dan H.

KUIA18NNJS6 kitchenaid ice machine Customer complaint that unit is not making ice and making a loud noise, loud noise is coming from recirculation pump, found unit leaking through cabinet, unit needs new control board and recirculating pump, advised customer that the leak trough the cabinet cannot be repaired

Jeff M.

FRIGIDAIRE FREEZER FFHS2611LBF Installed new part unit op tested good ; Job Cmpltd,

Maddie P.

KUIA18NNJS6 kitchenaid ice machine Customer complaint that unit is not making ice and making a loud noise, loud noise is coming from recirculation pump, found unit leaking through cabinet, unit needs new control board and recirculating pump, advised customer that the leak trough the cabinet cannot be repaired, customer does not want repair

Jeff M.

WHIRLPOOL WASHER WFW94HEXW0 Communications error. Needs new main control to be bored customers calling Whirlpool to see for authorization; ordrng 1 W10427967 (cntrl-elec) and 1 WPW10374126 (SPEED BOARD ),

Macaulay G.

MVWX655DW1 maytag washer Unit has error for long drain. And not filling completely. Pressure tube is clear. Ran calibration cycle. Still not filling properly. Office to order control. Put mitigation mat under washer.

Jeff M.

MAYTAG REFRIGERATOR MSD2351HEQ We owe them 19.50 I did not install the part that was sent because the new part was used it was sent to them used I did not install the part. And it turns out the filter is actually what’s needed the filter head assembly is cheaper than the water valve that was sent we owe them money; Job Cmpltd,

Macaulay G.

WDF320PADB3 whirlpool dishwasher Door latch strike was bent beyond repair. Used strike from truck stock for replacement. All tested ok. Put mitigation mat under dishwasher.; used 1 WP8580309 (DOOR LATCH STRIKE) from stock, Job CmpltdDoor latch strike was bent beyond repair. Used strike from truck stock for replacement. All tested ok. Put mitigation mat under dishwasher.; used 1 WP8580309 (DOOR LATCH STRIKE) from stock, Job Cmpltd

Jeff M.

WHIRLPOOL WASHER WTW8500BW0 The unit has signs of leaking I did put a mat on the floor the 1st time I was here there is water marked on the mat. But I can’t find a leak. Would like to replace all the common leaking parts ; ordrng 1 WPW10552116 (DISPENCER ) and 1 WPW10552206 (NOZZLE ) and 1 WPW10554110 (BLEACH ), schdld next appmnt for 8/7 TUE 8-1

Corina B.

WRS325SDHV00 whirlpool refrigerator CC that the ff door slams shut. Advised cust with having bottles of juice and heavy items will make the door slam. Optest ok. ; Job Cmpltd

Corina B.

MVWC565FW1 maytag washer CC that the lid lock is flashing. Unplugged unit for 30 seconds, the lid lock unlocked. Started a normal wash and a drain and spin. Checked lid lock, good. Optest ok. ; Job Cmpltd

Corina B.