Service History 252 | Freds Appliance

We serviced a

KITCHENAID WALL OVEN

Model KOED527PSS00

Near Rocky River, Ohio 44116

Marie V

Job Details: 05/09/2025

Replaced door and hinges. Reinstalled unit. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV

Near Bay Village, Ohio 44140

Marie V

Job Details: 05/09/2025

"Cc that the unit got really hot, and the control was showing F6 error code on the panel, broil was turned on and was not set to broil just baking. Confirmed issue, unit have 6bcode, run away temp. Will need new control board and sensor. ; ordrng 1 W11567368 (Control b) and 1 WPW10181986 (Sensor)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ10

Near Middleburg Heights, Ohio 44130

David R

Job Details: 05/09/2025

"Cc no ice. Found the fill tube was not all the way in the icemaker, sitting right behind. Causing water to go into ice bin instead. Correct led position of fill tube. Also missing cover pieces to screws. Replaced 4 from surplus. Tested. Set temps to max. Good. Op Test Ok. ; used 4 W10854527 ( Cover) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Olmsted Falls, Ohio 44138

David R

Job Details: 05/09/2025

Intermittent gas smell. No leaks from back. Ordering and replace whole valve assembly ; ordrng 1 W11652257 (Burner gas)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Parma, Ohio 44129

Manny

Job Details: 05/09/2025

"Cc unit makes a rattling noise, verified and condenser fan hitting, removed cover and condenser fan loose, fastened, opt test ok, advise to monitor unit"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, Ohio 44109

Manny

Job Details: 05/09/2025

"Cc unit not heating, verified and unit runs but not heating, good voltage, checked timer and timer not running and hot to the touch, noticed motor rubber mount is shredded, ordering motor and timer; ordrng 1 WPW10185982 (timer) and 1 279827 (motor!dryer) and 1 4392065 (DRYER REPAIR KIT)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Cleveland, Ohio 44103

Manny

Job Details: 05/09/2025

"Cc unit building frost in fz, verified and door no closing properly, noticed hinge was bent, customer had a hinge(W11714879) brand new stating we sent it to her, dont see anywhere that we order any parts, replaced hinge with part provided by customer door closing all the way, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Shaker Heights, Ohio 44120

Manny

Job Details: 05/09/2025

"Cc you are making noise verify, and found ice on the evaporator fan remove ice and no noise noticed humidity in the fz advised customer to prevent putting any bags close to the door gasket, as itcan cause a gap on gasket if the bag get between door and cabinet, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Garfield Heights, Ohio 44125

Manny

Job Details: 05/09/2025

"Cc unit just humming, verified and bad pressure sensor, Replaced control, opt test ok"

We serviced a

KENMORE DRYER

Model ="110.62102311"

Near Cleveland, Ohio 44128

Manny

Job Details: 05/09/2025

"Cc unit makes a rattling noise like jumping up and down verify and found bad rollers and pulley and belt Almost broken replace using TS, optest OK; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Maple Heights, Ohio 44137

Manny

Job Details: 05/09/2025

"Cc unit never cool right after the repair and then started gurgling till stop working, verified and compressor not running and oil leaking from high side solder, unit needs compressor.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11506619 (Coupler) and 1 W11504430 (Coupler)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Seven Hills, Ohio 44131

Manny

Job Details: 05/09/2025

"Replace suspension, cam and shifter, opt test ok took"

We serviced a

AMANA REFRIGERATOR

Model art104tfdw03

Near Euclid, Ohio 44132

Braxton D

Job Details: 05/09/2025

92.8 degrees on the discharge line after being plugged in for 15 minutes. Missing blade off of condenser fan. Needs new fan blade. ; ordrng 1 W11204896 (Condenser fan blade)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lyndhurst, Ohio 44124

Braxton D

Job Details: 05/09/2025

"Machine had no water in it upon arrival. Ran drain pump with a cup full of water and everything drained like normal. Ran test cycle to verify functionality. Wash motor isnt spinning. F9 e2. F8 e4. F7 e1. F9 e1. Replaced pump assembly and retested, machine runs like normal. Countertop is a TIGHT fit. The picture in the notes is of the dishwasher before it was unmounted at the LOWEST setting and I could barely get it unmounted. Side crimps of cabinet look crusty (see pics) but dont appear to be leaking water. These can leak if the tub gets crushed during installation. If this becomes an issue down the line client might need the counter to be adjusted."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Andover, Ohio 44003

Brian M

Job Details: 05/09/2025

Cx unit not functioning Found wires damaged underneath unit Needs harness The way the unit is tucked under cabinet and floor surrounded around feet will need unit uninstalled prior to return visit ; ordrng 1 W11685311 (Harness) and 1 W11726282 (Harness)

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Concord, Ohio 44077

Brian M

Job Details: 05/09/2025

"Cx unit not cooling Found control giving 2 flash error According to tech sheet it advised to unplug. And see if error returns it did not but if it does or cooling does not return fully to replaced pcb board first if error returns Unit is running now advised to watch ; ordrng 1 EBR75234703 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZBM00

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 05/09/2025

"Cc water line to refrigerator damaged and leakingCustomer stated she moved the unit out and the water supply line broke. Confirmed copper supply line is broken. Advised customer we do not repair or replace supply lines. Did not charge customer, customer was upset because she clearly stated in her service request that the copper line is what was broken, does not understand how the term water filter was entered into the conversation. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Madison, Ohio 44057

Dan

Job Details: 05/09/2025

"Customer complaint that unit is not cleaning dishes, ran test cycle, unit filled, wash motor never started; ordrng 1 W11612326 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

DRYER KENMORE

Model ="110.74084200"

Near Painesville, Ohio 44077

Dan

Job Details: 05/09/2025

"Customer complaint that unit is not powering up, confirmed, control is receiving 120vac , unit needs new control, part is no longer available ; ordrng 1 3980061 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Braxton D

Job Details: 05/09/2025

"Replaced ice chute flap. Tested seal, door is sealing tighter than it was. Cleaned up mating surface."

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAM0

Near Cleveland Heights, Ohio 44106

Braxton D

Job Details: 05/09/2025

"The inner door appears to have been bent due to the handle coming detached from its anchor point. Ordering new handle and inner door to keep unit from leaking. When running dishwasher with outer door detached, there was no leak. The wetness of the floor suggests that it was leaking from the bottom left corner of the seal. ; ordrng 1 WPW10401481 (Handle) and 1 WPW10480715 (Inner door)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Lyndhurst, Ohio 44124

Braxton D

Job Details: 05/09/2025

Replacement part came damaged. Reordering door glass. ; ordrng 1 W11620704 (Door glass)

We serviced a

MAYTAG FREEZER

Model MZF34X20DW08

Near Parma, Ohio 44134

Manny

Job Details: 05/09/2025

"Cc unit blinking red, verified and no flashing lights, ran service diagnostic and all passed, unit working as designed, advised to monitor and if flashing lights returned to record it and send us the video to determine the cause of the problem"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Olmsted Falls, Ohio 44138

David R

Job Details: 05/09/2025

Replaced dual valve. Icemaker dropped ice and called for water. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED4910XQ0

Near Russell Township, Ohio 44072

Dan

Job Details: 05/09/2025

"Customer complaint that unit is making noise, found rear felt folded in on half the drum, corrected, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Pepper Pike, Ohio 44124

Dan

Job Details: 05/09/2025

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRSF4036PZ00

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 05/09/2025

"Installed new air damper, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Highland Heights, Ohio 44143

Dan

Job Details: 05/09/2025

"Customer complaint that unit is not draining, confirmed, cleared filter basket, unable to test cause there is no water to unit"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Mentor, Ohio 44060

Dan

Job Details: 05/09/2025

"Customer complaint that dispenser is not open, confirmed, unit needs new dispenser, part is out of stock so not scheduling return appointment ; ordrng 1 W11412300 (Dispenser)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mayfield Heights, Ohio 44124

Braxton D

Job Details: 05/09/2025

"Tested washer, washer completes test cycle without problem. Checked error history, no error codes. Customer was trying to spin out a large singular item and the washer was going out of balance. Instructed client to rebalance washer by hand and to avoid using dissimilar fabrics in a load like that. Told her to load it to about half way to three quarters of the way full. Washer has an agitator and sheets would get bunched up between the agitator and the basket. Spun out 2 sheets and a pillow case, washer balanced load like normal. No fault found."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cleveland, Ohio 44104

Jason N

Job Details: 05/09/2025

"Cc tub dividers keep coming offFound 2 out of 3 drum baffles have come off. Customer states they try to put them back on but they come off during the cycle. Tub mount slots look ok, no visual damage. Ordering all new drum baffles. ; ordrng 3 W11460395 (Baffle)s"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 05/09/2025

"Installed motor mount clamp. Leveled unit and reconnected vent. Ran dryer test, unit tumbles and heats. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 05/09/2025

"Cc pump continues to runPlugged in unit, confirmed unit stuck in drain out mode. Ran diagnostics, found code f3e1 for pressure sensor fault. Replaced main control using customer supplied pre id part. Ran test cycle and calibration. All functions passed. Op test good."

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 05/09/2025

"Installed bake element. Ran bake test, no good, bake element is not powering on. Checked voltage from control, bake and L2 double relay. Reading 244v across L1 bake and L2 relay, but when relay activates, no voltage out to element. When bake element opened, must have shorted to ground and damaged relay on control. Unit will need control replaced. Quoted customer additional part cost. ; ordrng 1 W11100515 (Control-elec)"

We serviced a

KITCHENAID WINE COOLER

Model KUBR204ESB00

Near Chardon, Ohio 44024

Jason N

Job Details: 05/09/2025

"Installed compressor and filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum. No vacuum decay. Recharged system with 4.2oz of r134a. Low side stable at 2psi, good heat on discharge, unit starting to cool. No abnormal noise from unit. Advised customer to monitor. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Willoughby, Ohio 44094

Brian M

Job Details: 05/09/2025

Steamed drain pan Op test ok

We serviced a

KENMORE DRYER

Model ="110.75132410"

Near Willoughby, Ohio 44094

Brian M

Job Details: 05/09/2025

"Cx uinit stopped heating after a few cycle Found that when coils are warmed up they fail Needs coil valve ; ordrng 1 WPW10328463 (coil-valve), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model LDE8200ACL

Near Chardon, Ohio 44024

Brian M

Job Details: 05/09/2025

Cx unit not heating Found timer not advancing Needs timer part nla ; ordrng 1 Y308220 (Timer)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Madison, Ohio 44057

Dan

Job Details: 05/09/2025

Installed new valve

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Painesville, Ohio 44077

Jason N

Job Details: 05/09/2025

"Cc unit not spinning out load, making noise .Ran diagnostics, found code f7e6 for motor overload. Ran test cycle, found agitator spinning with basket. Drive hub is stripped and will need replaced. Quoted customer parts cost only. Service and labor under warranty. Replaced drive hub using truck stock part. Cleared codes and reran test cycle, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ashtabula, Ohio 44004

Jason N

Job Details: 05/09/2025

"Cc unit needs drain pump installed, continuation of previous repair Found unit tub full of water, display reading f9e1 for long drain. When moving unit, drain pump starting and stopping intermittently. Unit has a wire break in harness, drain pump operates fine without water/load in tub. Unit will need wire harness. Contacted AP with re-diagnosis. Advised customer they will need to contact their warranty company for another work order. Added harness to parts order for reference.; ordrng 1 W11568984 (Harness)"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Painesville, Ohio 44077

Brian M

Job Details: 05/09/2025

"Cx unit leaking Found 2 leaks from tub seal and from motor Needs motor repair kit and seal kit ; ordrng 1 WD19X25867 (Seal) and 1 WD19X25700 (Kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2089HES

Near Cleveland, Ohio 44143

Brian M

Job Details: 05/08/2025

"Cx unit not cooling Found compressor on and hot but not running Used compressor tester compressor not running Needs compressor ; ordrng 1 W10309989 (compressor) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 05/08/2025

Unit is marked do not touch and has written defective on top. Unit is in store and no way to test unit

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 05/08/2025

"Cx unit not cooling and lights out Found fans not running and lights out Found deli drawer harness damaged unplugged and reset fridge cooling lights and fans returned Customer not repairing ; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ3

Near Avon Lake, Ohio 44012

Marie V

Job Details: 05/08/2025

"Cc that right front burner is not starying or working in low. It will stay on . Confirmed issue, found infinite switch failed. Will need new switch and burner; ordrng 1 WPW10434452 (Burner switch) and 1 W11517959 (Burner)"

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDPN

Near Westlake, Ohio 44145

Marie V

Job Details: 05/08/2025

"Cc that the unit is leaking from a line, they shut the water off. Saw leaking water coming from evap drain tube. Will need to be cleaned out and a water line is broken . Used fitting and small piece of water line to replace, replaced and a unclogged drain tube. All good. Op test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Columbia Station, Ohio 44028

Manny

Job Details: 05/08/2025

"Replaced harness and sensor called tl spoke to Chris, advise to order UI as UI process the sensor information; ordrng 1 W11600366 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fairview Park, Ohio 44126

Marie V

Job Details: 05/08/2025

"Cc that unit is not working and just stays making a noise. Confirmed issue, ran diag found error codes F1E1 ,F2E1, F8E1 , f3E1. Pressure hose and connections are good. Will need new control board. Office will contact once they have eta on the part; ordrng 1 W11608056 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Lakewood, Ohio 44107

Manny

Job Details: 05/08/2025

"Cc LED out, verified and replaced with pre id,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Cleveland, Ohio 44118

Manny

Job Details: 05/08/2025

"Replaced control, opt test ok took core for return"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS6

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 05/08/2025

"Cc no heating, verified and stripped igniter wire on spark module and capacitor on burnt out on module unit needs module and bake/broil harness ; ordrng 1 W11162730 (module-spk) and 1 W11645866 (Bake broil harness)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Solon, Ohio 44139

Manny

Job Details: 05/08/2025

"Cc unit not heating, has power m verify and cut off open replaced with TS, opt test ok; used 1 W10900067 ( cutoff-tml) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Brooklyn, Ohio 44144

Manny

Job Details: 05/08/2025

"Cc unit making a noise, thinks its the same issue as before, verified and no codes, ran test cycle and gearcase slipping, and leaking oil, agitator shaft loose and coming out, unit need Gearcase, hub and pulley, customer will not proceed at this time; ordrng 1 W11454738 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10528947 (HUB(under our warranty)) from stock"

We serviced a

SAMSUNG RANGE

Model NX60A6311SSAA

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 05/08/2025

Cx unit heating Found bake igniter open Replaced igniter Ran test bake Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Solon, Ohio 44139

Brian M

Job Details: 05/08/2025

"Cx unit giving f2e2 error hmi disconnect error Verified error reseated all hmi contactsRan auto test unit seems to be functioning properly at this time If issues remain a hmi will be needed left quote If needed ; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PWE23KSKBSS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 05/08/2025

Found clog at very end of drain tube Cleared out Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Willoughby, Ohio 44094

Corina H

Job Details: 05/08/2025

See Bd pvr.

We serviced a

MAYTAG WASHER

Model MVW5435PW

Near Garrettsville, Ohio 44231

Corina H

Job Details: 05/08/2025

"Replaced the Gearcase, belt, motor, cam, shifter, drain pump, harness and cap. Tested. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Streetsboro, Ohio 44241

Corina H

Job Details: 05/08/2025

CC that the dishwasher is leaking from the door. No physical damage to the cabinet. Can not test due to no water hook up. Water valve his not stripped. Door closing properly. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Willoughby, Ohio 44094

Braxton D

Job Details: 05/08/2025

"Replaced compressor, evaporator,and filter drier. Pressure tested with 250 psi of nitrogen. Vacuumed down to 500 microns. Tested refrigerator, good frost pattern on evaporator and good heat on discharge. Will take 24 to 48 hours to get to operating temperatures."

We serviced a

LG REFRIGERATOR

Model LFC24770ST/04

Near Perry, Ohio 44081

Dan

Job Details: 05/08/2025

"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

We serviced a

WHIRLPOOL RANGE

Model WSGS7530RZ0

Near University Heights, Ohio 44118

Jason N

Job Details: 05/08/2025

"Cc unit will randomly not heatCustomer stated randomly the oven will say its heated but it will cold inside. Ran diagnostics, no codes stored. Ran bake test to 350 degrees. Unit ignited and preheated. Let unit cycle. Unit did not recycle heat. After 17 min, no recycle and oven temp had dropped to 212 degrees. Control logic is faulty. Ordering controls. UI membrane not showing in stock, office to contact customer with next service date. ; ordrng 1 W11758686 (Control-elec) and 1 W11747652 (Swtch-memb)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Maple Heights, Ohio 44137

Jason N

Job Details: 05/08/2025

Installed UI. Ran button functionality test and then test cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cleveland, Ohio 44128

Jason N

Job Details: 05/08/2025

Installed main control. Ran test cycle and calibration. All functions passed. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS01ILBL3

Near Beachwood, Ohio 44122

Jason N

Job Details: 05/08/2025

"Cc unit not powering on Checked thermal fuse, found thermal fuse open. New thermal fuse was not installed correctly per part instruction sheet. Reordering fuse kit. Customer also stated the new dispenser that was installed previously doesnt also latch. Found latch needs to be manipulated to allow the door catch to lock. Advised customer we can try another dispenser to see if it operates differently. Both parts under our warranty. ; ordrng 1 8193762 (Thermal fuse) and 1 WP8558129 (Dispenser)"

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near University Heights, Ohio 44118

Jason N

Job Details: 05/08/2025

"Cc customer has to rotate drum to start cycle and venting needs workFound drive motor is weak, will need replaced. Advised customer any venting work may not be covered under warranty and would require a vent service company or contractor.; ordrng 1 WPW10448896 (Motor-drve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Euclid, Ohio 44132

Jason N

Job Details: 05/08/2025

"Cc unit leaking water from the freezer Found defrost drain iced over. Unit needs updated drain tube per service pointer W10632338E, labor rate at 100%. Quoted customer repair cost, service and labor. Cleared ice from freezer, installed drain tube from truck stock. Ensured good flow through. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABW4

Near Mentor, Ohio 44060

Dan

Job Details: 05/08/2025

"Customer complaint that unit is not starting and not always draining, ran diagnostics test cycle , found 2-1(stuck key) error code, unit filled, wash motor never started, unit drained, unit needs new sump assembly and control ; ordrng 1 W11039983 (Cntrl) and 1 W10847562 (Sump)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Mentor, Ohio 44060

Jason N

Job Details: 05/08/2025

"Cc unit making a clunk noise during cycle Ran test cycle, confirmed noise. Noise in question is the 3rd level spray arm rotating. Noise is normal for this unit. No issues found, unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Chardon, Ohio 44024

Jason N

Job Details: 05/08/2025

Cc unit stopped dispensing iceCustomer stated parts broke off ice dispenser container. Found auger coupling and ice container coupling are both broken in pieces. Ordering ice dispense parts. ; ordrng 1 W11347840 (Ice container) and 1 W11573761 (Chute) and 1 WP2220458 (Coupling)

We serviced a

KITCHENAID REFRIGERATOR

Model KBLO36FTX04

Near Pepper Pike, Ohio 44124

Braxton D

Job Details: 05/08/2025

Replaced control assembly and evaporator fan. User interface now stays lit and compressor stays running. Give unit 24 to 48 hours to get down to temp.

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Willoughby, Ohio 44094

Braxton D

Job Details: 05/08/2025

"Original issue was intermittent, machine would boot up to a blank screen and not start a cycle. After replacing the control (advised by whirlpool) normal cycle is not working. The screen says to rotate knob to an available cycle. Checked the first replacement control board to assure the model and serial number provisioned, and they were correct in the service menu. Since the board was correctly provisioned I tested the washer with the old control board and the normal cycle worked. My assumption was that the replacement board was defective so I replaced it again. Second replacement board had the same problem as the first replacement. Called whirlpool. They verified the software to make sure everything was up to date. Still no normal cycle. I was advised to replace the user interface as well as the control board. Ordering user interface and saving control board for return visit. Left client with the original control board which works intermittently. ; ordrng 1 W11478526 (Ui)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2430IL01

Near Strongsville, Ohio 44149

David R

Job Details: 05/08/2025

Replaced all door assembly parts. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Columbia Station, Ohio 44028

David R

Job Details: 05/08/2025

Replaced dryer kit from t/s. Tested. Good. Op Test Ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Ridgeville, Ohio 44039

David R

Job Details: 05/08/2025

Replaced feet and suspension rods. Customer had anti vibration pads. Added. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Avon, Ohio 44011

David R

Job Details: 05/08/2025

"Replaced actuator, still making grinding noise. Found hub is worn. Washplate is seized onto gearcase. Will need to break off washplate and most likely change the gearcase as well. Ordering parts needed. ; ordrng 1 W10528947 (Hub) and 1 W11239857 (Belt) and 1 W10721967 (Pulley) and 1 W10752283 (Washplate) and 1 W11454734 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Avon, Ohio 44011

David R

Job Details: 05/08/2025

Cc strike piece broken. Had one on t/s. Replaced. Parts were not here yet. Unit is good. Op Test Ok. ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Elyria, Ohio 44035

David R

Job Details: 05/08/2025

"Cc unit was constant draining but now working. Only error I found was a No Fill Long Fill. Hot water not working. Found Hot water was turned off. Corrected. Also found on shut off to hot, colors are reversed (blue is hot, red is cold). Advised customer to keep both hot and cold valves on for unit to work properly. Ran test mode, good. Ran calibration, good. Replaced belt from t/s. Heard small noise. Now good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Richmond Heights, Ohio 44143

Dan

Job Details: 05/08/2025

"Customer complaint that unit is leaking, tested water and ice, evaporator drain tubes and drip pans are clear, no cracks found in evaporator drain pan, no leaks found, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Burton, Ohio 44021

Dan

Job Details: 05/08/2025

"Installed new hinges and lid, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 05/08/2025

"Customer complaint of wet clothes at the end of cycle, ran diagnostics found f8e1(long/no fill) error code, ran test cycle, valves open, good flow, customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose too low, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Cleveland, Ohio 44102

Marie V

Job Details: 05/08/2025

"Cc that unit will go from sensing to done. Will not run. Confirm issue, found lower harness broken with cap hanging from the wires. Will need new cap and lower harness and bigger screw for cap. Cust will not fix.; used 1 W11395618 (CAPACITOR), 1 W11643701 (WIRE HARNESS), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Rocky River, Ohio 44116

Marie V

Job Details: 05/08/2025

"Replaced control board, control panel and t sensor, tested unit, no issues. Ran diag test . Op test okNo core for return ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Parma, Ohio 44129

Manny

Job Details: 05/08/2025

"Replaced LED modules with pre id, and fastened handles, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon, Ohio 44011

Angel

Job Details: 05/08/2025

Replaced all parts than ran a quick wash to test opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Avon, Ohio 44011

Angel

Job Details: 05/08/2025

Cc ice maker not working. Checked temps and there perfect. Ran diagnostics and found error E2 ice maker lost position. Tested the ice maker harvest and not passing will not cycle. Replaced ice maker tested and ice maker cycled and filled as should.; used 1 W11658802 (ICEMAKER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ2

Near Middleburg Heights, Ohio 44130

Angel

Job Details: 05/08/2025

"Cc that unit has an F8E4 error. Confirmed code, drip pan had water in it causing the issue. Dried out the pan and ran unit for a while and no leaks detected. There were no water stains or marks anywhere underneath unit or floor and the insulation underneath was dry. Looks like it could of been over suds that caused the issue. Recommended customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Middleburg Heights, Ohio 44130

Angel

Job Details: 05/08/2025

Cc that ice maker not making ice. Verified and found that the wheel that cycles was frozen stuck. Thawed it out tested ice maker and cycled and filled as should. Looks like it couldve been from door being open.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Avon Lake, Ohio 44012

Marie V

Job Details: 05/08/2025

"Cc that the unit stopped cooling. Confirmed issue, unit temp is 73*. Checked compressor, had 8.2 ohms on each pin. Found inverter box leaking oil. Will need new ; ordrng 1 W11733966 (Inverter box)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Conneaut, Ohio 44030

Dan

Job Details: 05/08/2025

"Installed new ice maker, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Ashtabula, Ohio 44004

Dan

Job Details: 05/08/2025

"Customer complaint that fresh food section is too cold, fresh food section temperature is at 28 degrees, freezer section temperature is at 6 degrees, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC0FS1

Near Aurora, Ohio 44202

Corina H

Job Details: 05/08/2025

CC that the fan does not turn on. Confirmed. The switch will push in and not staying in. Will need a new control. 17; ordrng 1 W10895848 (Control)

We serviced a

MAYTAG DRYER

Model MGD7230HC3

Near North Royalton, Ohio 44133

Angel

Job Details: 05/08/2025

Cc that unit was leaking gas. Unit was leaking gas from fitting that goes to unit. Removed and added some thread sealant tested unit opt test good.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW1

Near Berea, Ohio 44017

Angel

Job Details: 05/08/2025

Took pic of POP. Cc that lid was locked and would not start. Verified and found lower harness to the drain pump split. Replaced harness tested unit opt test good. ; used 1 W11643701 (WIRE HARNESS) from stock

We serviced a

LG REFRIGERATOR

Model LFX25974ST

Near Avon, Ohio 44011

Angel

Job Details: 05/08/2025

Cc that dispenser flap was not closing. Verified and found one of the tabs where screw goes into broke. So I added a longer screw tested function opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 05/08/2025

CC that refrigerator is leaking. Confirmed. Found the drain tube blocked with sediment. Cleaned out the drain tube. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GWE19JSLNFSS

Near Austinburg, Ohio 44010

Jason N

Job Details: 05/08/2025

"Cc unit not cooling Customer had unit pulled out and in pieces, stated he tried to troubleshoot himself with no luck. Plugged in unit. Fans running, compressor started. Ran amp draw test on compressor, pulling .67A, compressor and discharge line are cold. No cooling in freezer section. Unit has a refrigerant leak, will need sealed system repair. Customer not moving forward with repair."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Andover, Ohio 44003

Brian M

Job Details: 05/08/2025

Cx unit not advancing Found cold water coming in is low pressure Advised on needing more cold pressure especially for rinsing

We serviced a

Kenmore Washer

Model 110.98723978

Near Wickliffe, Ohio 44092

Fred's Academy

Job Details: 05/07/2025

complaint not draining, could not confirm issue, product working as expected.

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