Local Reviews
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Macaulay G.
MVWB765FW0 MAYTAG WASHER Washer rotor was stuck to drain pan. Raised up washer to keep from happening. If Thais occurs again, customer will need to get a small drain pan or to get rid of pan. ; Job Cmpltd
Macaulay G.
WRF989SDAM00 WHIRLPOOL REFRIGERATOR Reclaimed refrigerant from unit. Removed compressor, evaporator, and drier. Cleaned line and installed new compressor, evaporator, and uv drier. Pulled system into 28 inch vacuum and held for 15 minutes. Charged system with 5.5 ounces of r134a. Tested and cooling ok. Customer said that water from refrigerator is cloudy. Could not find any leaks where unit is pulling air. Tech line said that cause is the customer water supply. Tried water dispenser with new filter and was still cloudy. This issue did not start until filter was replaced with new drop style filter. Filters do not fit correctly. Office to order reservoir. ; ordrng 1 W10821719 (water reservoir), schdld next appmnt for 2/28 WED
Chad P.
KFGD500ESS04 WHIRLPOOL WALL OVEN Installed liner and used touch up. Op test no good. After several coats of touch up it does not match oven liner at all. Please see photos. Cust will be calling whirlpool on Monday to take up with customer service.
Chad P.
KRFC302ESS00 WHIRLPOOL REFRIGERATOR Found door stop missing. Needs door stop installed. ; ordrng 1 WPW10120097 (DOOR STOP), schdld next appmnt for 3/6 TUE
Chad P.
WTW4850BW1 WHIRLPOOL WASHER Found GEARCASE very loud when spinning. No leaking from GEARCASE. Needs GEARCASE replaced. ; ordrng 1 W11035749 (GEARCASE), schdld next appmnt for 3/1 THU
Arthur V.
MAYTAG DRYER MDE16CSAYW ound switch in this unit faulty also. Needs replaced. No charge for service call or shipping since unit worked before i touched it. LS. Tax exempt ; ordrng 1 WPY305799 (switch), schdld next appmnt for 3/1 THU !,
Arthur V.
WHIRLPOOL REFRIGERATOR WRS321SDHW00 Replaced parts listed. Op test good ; Job Cmpltd, saved tckt [SdLink
Robert A.
KITCHENAID REFRIGERATOR KRFC704FPS00 Found comp humming, but not starting, tapped system in 28”vac on bothsides, added r134a, found drier valve leaking, needs comp kit; ordrng 1 W11025999 (COMP KIT), schdld next appmnt for 3/1 THU ! [****],
Jeff M.
MAYTAG REFRIGERATOR MSD2354FRW The automatic dampener control cannot find home position. It is cycling open and closed constantly the part is not available; ordrng 1 61004376 (housing as),
Jeff M.
MAYTAG WASHER MHW3505FW0 The unit had a f8 e0 steam valve is not working needs new set of valves. Customer is also complaining that the time was higher than normal. I did tell her it is a est time only and depending on what kind of features she has active on the washer considerably change that time; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 3/19
Jeff M.
WHIRLPOOL REFRIGERATOR WRT311FZDW01 he sound the customer was hearing was the compressor running. the temperatures in the unit tested good I did re-level the fridge.; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW4930XW1 The units water supply was shut off and it had a off balance Cade I cleared the code op tested good.; , Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER WGD8000DW3 Found that customer installed a shut off valve right at rear of dryer gas inlet instead of at beginning of gas supply line. After removing shut off valve unit lighting every time advised cust to install valve at beginning of flex line not at the dryer ; Job Cmpltd,
Arthur V.
GE DISHWASHER GDT530PSD1SS Replaced main bd. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
MAYTAG DRYER MGDC200XW2 Started timed cycle, watched burner cycle several times, good air flow, tested auto cycle, no heat, ohmed timer found c to h closed, should be open needs timer; ordrng 1 W11043385 (TIMER), schdld next appmnt for 2/28 WED !,
Robert A.
WHIRLPOOL WASHER WTW8040DW2 Ran diagnostics, off bal load, overloaded, ran test 51, good, found squeak caused by damper on drain hose, corrected, leveled unit, tested drain pump, good, ran drain and spin, good, op test ok; Job Cmpltd,
Dan H.
KUDS35FXSS5 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking, confirmed, adjusted door seal, op test good ; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR KRMF606ESS00 Installed controls, watched unit, temps dropping, op test ok; Job Cmpltd,
Chad P.
WTW4850BW1 WHIRLPOOL WASHER Found GEARCASE very loud when spinning. No leaking from GEARCASE. Needs GEARCASE replaced. ; ordrng 1 W11035749 (GEARCASE), schdld next appmnt for 3/1 THU
Chad P.
MZF34X16DW01 MAYTAG REFRIGERATOR Installed evap and charged unit. Op test ok. ; Job Cmpltd
Corey L.
WDT780SAEM2 WHIRLPOOL DISHWASHER Customer complaint unit was not cleaning properly, found small food build up in spray arms from normal use, ordering upper and lower spray arms, repaired dispenser lid that was detached, customer requests after 11; ordrng 1 WPW10491331 (spray arm LOW) and 1 WPW10498900 (spray arm UP), schdld next appmnt for 2/28 WED
Corina B.
NTC3500FW00 AMANA WASHER CC that the door hinges are broken and the time does not keep time. Found the door hinge is broken and the cycle keeps running over and over. Will need a new door and control. Called SM to order parts ; ordrng 1 W10892043 (LID) and 1 W10906591 (CONTROL), schdld next appmnt for 2/28 WED
Dan H.
MDD8000AWS3 MAYTAG DISHWASHER Installed filter and spray arm, op test good ; Job Cmpltd
Dan H.
KSC24C8EYY02 KITCHENAID REFRIGERATOR Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3 oz of r134a, no frost pattern formed, no leaks found in visible system, system is restricted in lines inside cabinet, called whirlpool techline spoke to Bruce, says to run test 4 and record pressures and separate sealed system and back flush to remove restrictions, file number 7721353924, Ran test 4 step 1 psi at low side in a 20” vacuum high side at 100psi, step 2 no change on gauges no changes on step 3, step 4 no changes to gauges, step 5 gauges stay the same, found filter drier clogged from factory, installed new filter drier, op test no good , same issue, found 3 way valve not operating, unit needs new 3way valve; ordrng 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid), used 1 TJAF1200, 1 W10890102, 1 W10890121, 1 W10890131, and 1 WPW10143759 (DRIER) from stoc
Corey L.
WTW5000DW1 WHIRLPOOL WASHER Installed new inlet valve, new valve leaking from cold solenoid again, replaced valve with truck stock, op test good; used 1 W11038711 (VALVE) from stock, Job Cmpltd
Corina B.
WGD7300DW1 WHIRLPOOL DRYER CC that the water valve is rusting. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Found the water valve is stripped where it's leaking. Will need a new water valve. Called SM to order part. ; ordrng 1 W11168813 (WATER VAVLE), schdld next appmnt for 2/28 WED
Jeff M.
WHIRLPOOL REFRIGERATOR WRS325FDAM04 The filter appears to be jammed in place. When the customer bought the house the fridge came with the house they never change the filter on the fridge till it told them to. Then they realize the filter was stuck in place; ordrng 1 EDR1RXD1 (FILTER ) and 1 W10862456 (HOUSING ), schdld next appmnt for 2/28 WED 8-12,
Arthur V.
MAYTAG REFRIGERATOR MFI2266AES Found unit needs ice maker and gasket kit for ice house. Est= 89.95 sc. 110.00 labor 235.76 parts. Total est = 466.21. Parts needed are 1 w10295078. And 1 d7824706q. Cust does not want repaired ;, Job Cmpltd,
Chad P.
JGS9900BDB JENN-AIR RANGE Installed control panel. Unit now working how ever tech found large rip in gasket. Needs door gasket replaced. ; ordrng 1 WPW10162384 (GASKET), schdld next appmnt for 3/1 THU
Arthur V.
WHIRLPOOL WASHER WTW4800XQ4 Upon arrival found basket slanted to one side and completely off of right rear suspension rod. Top cover cracked and broken. Repositioned suspension rod and tested unit with a load. Unit noisy in wash and flailing wildy in spin. Found oil in shield. Unit needs gearcase and top cover. Parts needed are 1 WPW10215107. And 1 W11035749 est = 89.95 sc. 365.51 parts. 160.00 labor. Total est =658.54. Cust does not want repaired. ; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KRMF606ESS01 Cust pulled uni tRemoved evap cover, drain pan broken, thermistor corroded, comp making noise; ordrng 1 W10832994 (COMP) and 1 W10836964 (PAN EVAP) and 1 W11087438 (HARNESS), schdld next appmnt for 2/28 WED ! [****],
Corina B.
MVWC565FW0 MAYTAG WASHER CC that the start button doesn't always start the lid lock says it's locked when it's unlocked and making a loud noise. Ran diag F1E2 – MOTOR CONTROL FAULT, F1E1 – MAIN CONTROL FAULT ran test 3b and test 1 main control. Will need a new main control. Checked the lid switch, good. Called SM to order part.; ordrng 1 W11116594 (MAIN CONTROL), schdld next appmnt for 2/28 WED
Corina B.
WTW7300DW0 WHIRLPOOL WASHER CC that the unit would fill to the top with water. Ran a normal cycle and a drain and spin with bath towels. Checked the main control for the washer on the control service pointer W10741976. Control has washer on it, pressure hose is good. Advised cust 1-2 tablespoons of detergent and 6-8 bath towels equals a full load. Run as designed. Optest ok. ; Job Cmpltd
Corina B.
MFF2558VEM4 MAYTAG REFRIGERATOR Replaced the control. Programmed the control. Brought core back for return. Optest ok. Job Cmpltd
Macaulay G.
AFI2539ERM02 AMANA REFRIGERATOR , Found ice cubes jammed in ice bin chute. Remove cubes and tested ok. Explained to customer that if it occurs again, empty bin and rinse out.; Job Cmpltd
Macaulay G.
KFIS27CXMS5 WHIRLPOOL REFRIGERATOR Removed power to unit. Replaced user inter face. Tested ok.; Job Cmpltd,
Chad P.
KUIX305EWH0 KITCHENAID ICE MAKER Installed condenser and charged unit. Op test ok. JOB CMPLTD
Jeff M.
WHIRLPOOL WASHER WFW92HEFC0 Installed new part unit op tested good. ; Job Cmpltd,
Jeff M.
CWE5800ACE MAYTAG WALL OVEN Main control has a stuck relay as soon as he turn the breaker on the heating element started to heat up unit needs a main control temp sensor. main control is discontinued; ordrng 1 12001656 (sensor,ovn) and 1 74001404 (clock (wht) N/A) and 1 7428P088-60 (relay)
Jeff M.
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR The unit led lights r not working Unplug the unit let it sit for three minutes plug it back in lights do not turn back on. inspected all the door switches they seemed to be good. I put the unit in diagnostics mode I was not able to cycle the lights on . LED power board is needed customer also has an issue with the water pad in the dispenser the button does not always actuates when he presses it needs a new pad also; ordrng 1 W10830288 (LED POWER ) and 1 W10853387 (PAD), schdld next appmnt for 2/28 WED
Jeff M.
MGDC300XW1 MAYTAG DRYER he unit was not heating I found the t fuse open. Installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
Jeff M.
MVWX655DW MAYTAG WASHER The sound he was hearing was the braking system as the unit slow down from a high-speed spin; Job Cmpltd,
Jeff M.
MVWX655DW1 MAYTAG WASHER Customer just had questions about the washing machine she is not pleased with how the unit works I explained to her the best I could have a proper operations of the washer ; Job Cmpltd
Jeff M.
CVE3400B JENN-AIR COOKTOP Installed all the new switch The duel infinite switch does not come with the schematic for wiring it I called sm he got me the info I needed. After installing the new switches i realize that none of them will probably work inside this machine due to the fact of they are too small the metal bracket that the infinite switch mounts to. It has a lip on it that sits right next to L1 and L2 on all the switches. As soon as I plug the machine in the first switch fried against the metal bracket. Uninstalled all the switches reinstall the old switches that the customer will have a functioning cooktop. I called sm he will fwd this info to the warranty the unit can’t be fix safety
Chad P.
MVWB835DW1 MAYTAG WASHER Cc complaint that unit is leaving white residue on clothing and seems to be knocking more then usual. Ran normal wash and drain spin. Noises seem to be normal at this time. Found service pointer for white spotting issue. Needs service kit. ; ordrng 1 W11111453 (KIT), schdld next appmnt for 3/7 WED
Chad P.
MVWB835DW2 MAYTAG WASHER Found spin turned off. Selected normal wash and turned spin on and started cycle. Let unit fill and agitate then canceled cycl. Unit is able to drain. Ran drain spin. No faults. Advised on the spin modification button and no to adjust it. Op test ok. ; Job Cmpltd
Chad P.
JGC8536ADS JENN-AIR COOKTOP Installed parts listed. Op test ok. ; Job Cmpltd
Chad P.
WMH53520CS5 WHIRLPOOL MICROWAVE Installed control. Op test ok. Placed core on truck for return. ; Job Cmpltd
Chad P.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Installed compressor and charged unit. Op test ok. ; Job Cmpltd,
Chad P.
MEDX655DW1 MAYTAG DRYER Installed timer and ran timed dry hi heat. Op test ok. Advised to use as normal. If issues continue please contact wpl back for service. ; Job Cmpltd
Chad P.
WFE745H0FS0 WHIRLPOOL RANGE Installed switch and element. Op test ok. ; Job Cmpltd
Chad P.
WTW5800BW0 WHIRLPOOL WASHER Found pulley stripped. Replaced cam assy and ran service test mode. Op test ok. ; used 1 W10721967 (PULLEY) Job Cmpltd
Chad P.
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR Lights are on a several second delay. Should be coming on much faster. Reset power. Op test no good. Needs led power supply replaced. Please advise the kind ladies at the strongsville lowes miss and and would like me back more often. 😉 ; ordrng 1 W10830288 (LED POWER SUPPLY), schdld next appmnt for 2/27 TUE
Dan H.
GSL25JFTABS GE REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 60 degrees, user interface is blank, buttons unresponsive, no components are running, outlet is good, main control is recieving 120vac, unit needs new control, customer does not want repair at this time
Dan H.
CGM2743BQ0 WHIRLPOOL DRYER Customer complaint that unit is not heating up enough, ignitor glows, burner did not light, gas flow to back of unit, amp draw is correct on unit, unit needs new coils, installed new coils, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279834 (COIL) from stock, Job Cmpltd
Dan H.
MVWC415EW2 MAYTAG WASHER Customer complaint of loud screeching noise durning wash cycle, Ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, heard scraping sound, found pulley shield warped and hitting pulley, no damage to pulley, installed new shield, op test good ; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
Dan H.
MFI2269VEM10 MAYTAG REFRIGERATOR Customer complaint that unit is not making ice, confirmed, jumped out t-h, ice maker cycled but never filled, unit needs new ice maker, truck stock ice maker was recieved damaged(see pics), ordering new ice maker, new harness has already been installed just need to install ice maker ; ordrng 1 W10882923 (icemaker), used 1 W10882923 (ICE MAKER ASSY) from stock, schdld next appmnt for 2/28 WED
Dan H.
MDB8959SFZ4 MAYTAG DISHWASHER Customer complaint that unit is not draining, found rubber hose added to dishwashers drain hose, rubber hose was pinched between dishwasher tub and cabinet, removed kink, dishwasher drained, unit is operating as designed, advised customer to have plumber correct added piece of rubber hose; Job Cmpltd
Dan H.
NED4655EW1 AMANA DRYER Customer complaint that dryer gets too hot, started dryer on high heat, dryer temperature at 160 degrees, started low heat dryer temperature at 124 degrees, heat selections are working, lint trap is clear, good airflow outside, unable to duplicate the problem, unit is operating as designed, Job Cmpltd
Corina B.
WFG515S0ES WHIRLPOOL RANGE CC that the unit doesn't hold temp. Heated oven to 350* for 30min. Temp is 350*. Could not duplicate the problem. Optest ok. ; Job Cmpltd
Corina B.
MHW5500FW0 MAYTAG WASHER CC that the unit is not unlocking. Lid latch would unlock then lock. Will need a new lid lock and a main control. Called SM to order parts. ; ordrng 1 W11201285 (MAIN CONTROL) and 1 WPW10443885 (latch), schdld next appmnt for 3/1 THU
Corina B.
KFIV29PCMS01 WHIRLPOOL REFRIGERATOR CC that the unit is making a loud buzzing sound. Found the evap fan bearings are going. Steamed out the fz evap. Will need a evap fan. Called SM to order part. ; ordrng 1 WPW10514110 (motor-evap), schdld next appmnt for 2/28 WED
Corina B.
WTW5000DW1 WHIRLPOOL WASHER CC that the unit is not working. Found the hot and cold water lines were reversed and the drain hose was 12" off the ground. Changed the hoses and then raised the drain hose. The lid switch will not latch from the ts. Ran a normal load, would sense the would not advance. Will need a new control. Called SM to order part ; ordrng 1 W11116590 (MAIN CONTROL), used 1 W10838613 (LATCH) from stock, schdld next appmnt for 2/28 WED
Corina B.
KSGB900ESS0 KITCHENAID RANGE CC that the unit has a fault code f8e0. F8e0 Cooling Fan Speed Too Low. Checked the motor on the control p5-1 and p6-3, no good. Will need a new blower fan. Called SM to order part. Cust can install part. ; ordrng 1 W11107275 (COOLING FAN 10360)
Corina B.
KDTM404EBL1 KITCHENAID DISHWASHER Replaced the rails. Ran calibration. Optest ng. The unit is still leaking from the LT hand side. Will need a new spray arms. Called SM to order part. ; ordrng 1 W10860176 (arm-spray), schdld next appmnt for 2/27 TUE
Corey L.
WRX735SDBM03 WHIRLPOOL REFRIGERATOR Customer complaint unit is leaking, confirmed unit is leaking from back of filter head, replaced filter head reservoir, op test good; Job Cmpltd
Corey L.
FFGF3047LSH FRIGIDAIRE RANGE Customer complaint unit back left burner doe not light, confirmed no spark from igniter, switched igniters back left with front left, igniter and wires are good ordering spark module; ordrng 1 808608802 (four pole spark ig), schdld next appmnt for 2/27 TUE
Corey L.
WDF560SAFM2 WHIRLPOOL DISHWASHER Customer complaint unit is leaking, confirmed unit has two 1 inch slits on the top front of the left wall, does not appear to have been mishandled, see attached pics, ordering tub assembly, 3 count job; ordrng 1 WPW10681507 (tub-dishwr), schdld next appmnt for 2/27 TUE
Corey L.
WRF560SEYW02 WHIRLPOOL REFRIGERATOR Customer complaint unit is making noise when dispensing water, confirmed pulsating water randomly when dispenser, customer said they’ve recently replaced the water filter, advised customer to try a new filter sometimes charcoal filters get clogged, also complete appliance was out twice replaced the water inlet valve and said the filter was clogged; Job Cmpltd
Corey L.
WRF560SEYW02 WHIRLPOOL REFRIGERATOR Customer complaint unit is making noise when dispensing water, confirmed pulsating water randomly when dispenser, customer said they’ve recently replaced the water filter, advised customer to try a new filter sometimes charcoal filters get clogged, also complete appliance was out twice replaced the water inlet valve and said the filter was clogged; Job Cmpltd
Corey L.
WRS325FDAW02 WHIRLPOOL REFRIGERATOR Customer complaint unit is leaking water from ice maker, confirmed water running past water inlet valve ordering water inlet valve assembly ; ordrng 1 WPW10179146 (valve-inlt
Macaulay G.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Damper for freezer control was set to keep freezer temperature lower. Adjusted damper control back to allow more air into refrigerator compartment. ; Job Cmpltd
Macaulay G.
RED4516FW0 ROPER DRYER Dryer was not heating. Found 120 between L1 and neutral, and L2 and neutral, but nothing between L1 and L2. Customer reset breaker and dryer tested ok afterwards.; Job Cmpltd
Macaulay G.
WTW5000DW1 WHIRLPOOL WASHER Customer said that washer had not finished cycle after they had stopped it to allow floor drain to finish drain before starting again. Explained to customer that the washer automatically cancels cycle after an extended period of time being paused. Calibrated washer and all tested ok.; Job Cmpltd
Macaulay G.
RED4516FW0 ROPER DRYER Found no issues with heating on dryer. Advised to to clean vent regularly. All tested ok. Customer is doing maintenance regularly as supposed to.; Job Cmpltd
Macaulay G.
WDF520PADM7 WHIRLPOOL DISHWASHER Found door seal had a fold in the corner that caused seal to leak. Replaced door seal. Could not test because water was off to the house.; Job Cmpltd
Macaulay G.
GFE29HSDHSS GE REFRIGERATOR Fresh food evaporator fan not turning on. Not receiving 12 vdc. Put into test mode. Recent errors show that fan was not sending back signal voltage. Fan ran ok in test mode but made a lot of noise. Office to order fresh food evaporator fan and main control board.; ordrng 1 WR49X25197 (FF EVAP FAN) and 1 WR55X28074 (MAIN BOARD), schdld next appmnt for 2/28 WED
Brian B.
JENN-AIR DISHWASHER/B-IN JDB1100AWW Machine making grinding noise when running.Found broken wash impeller. Also, upper rack rusting out( not covered by warr co and rack is NLA ).. will replace wash impeller as customer wants to repair. Office to order part.; ordrng 1 WP99002659 (WASH IMPELLER), schdld next appmnt for 2/28 WED !,
Brian B.
MAYTAG WASHER MAV8551AWW Found water valve does not shut off, sticks open. Will need new valve. Office to order part.; ordrng 1 WP22004333 (WATER VALVE), schdld next appmnt for 2/27 TUE !,
Brian B.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 CC that freezer door is misaligned and does not close all the time. Checked side rails, rails check ok. Adjusted up/down adjustment on freezer door so gap is even. Door is now self correcting when pulled on one side of handle.; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWB835DW3 CC that clothes are not coming clean. Ran diag, no codes. Ran calibration and auto test. Completed successfully. Checked hot and cold hookup, correct. All functions working correctly. Advised customer on cycles and operation and advise calling cons assist if still unhappy with machine.. ; Job Cmpltd,
Arthur V.
FRIGIDAIRE WASHER FAFW3511KR0 Found cold water side of water valve plugged. Needs water valve. ; ordrng 1 134371220 (valve,dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
Robert A.
KITCHENAID REFRIGERATOR KRFC704FPS00 Centered valve, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.65oz r134a, started unit, op test ok; used 1 W10895713 (8.5/8COUPLER), 1 W10895750 (7.5/5COUPLER), and 1 W10896676 (6/4COUPLER) from stock, Job Cmpltd,
Brian B.
MAYTAG WASHER MVWB835DW3 CC that clothes are not coming clean. Ran diag, no codes. Ran calibration and auto test. Completed successfully. Checked hot and cold hookup, correct. All functions working correctly. Advised customer on cycles and operation and advise calling cons assist if still unhappy with machine.. ; Job Cmpltd,
Brian B.
GE WINE COOLER ZDW24ARBB Found compressor not running. Tstat open. Jumped tstat, compressor started. Even frost pattern on evap. Will need new tstat. Will give est. part is NLA. Paid sc.; Job Cmpltd
Arthur V.
GE DRYER DHDVH52EF0WW Found front bearing assembly worn thru needs replaced est= 89.95 sc. 86.36 pparts. 115.00 labor Total est = 310.97. Cust to call back if repair is wanted. Part needed is we49x21874. Cust now wants repaired. ; ordrng 1 WE49X21874 (dryer rebuild kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 3/1 THU !,
Arthur V.
MAYTAG WASHER MVWC415EW0 Found top cover and shield with rub spots. Top cover needs replaced and top of inner drum needs burrs removed. Order shield and top cover. Advised do not use until repaired. ; ordrng 1 WPW10550173 (shield) and 1 WPW10556325 (ring-tub), schdld next appmnt for 2/28 WED !,
Robert A.
FRIGIDAIRE REFRIGERATOR LFHT2131QF0 Ff42, frz31, fans running, comp noisey, verry hot, pulling .25 amp, liwnon refrigerant, needs evap, comp and drierCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 240550945 (COMP) and 1 241941005 (STARTER) and 1 242047603 (DRIER) and 1 5303918274 (EVAP), schdld next appmnt for 2/27 TUE ! [***],
Corina B.
MVWB835DW0 MAYTAG WASHER CC that the unit is making a loud noise. Ran a normal load and a drain and spin. F7e5 Shifter Failure, ran an auto test and when going into a spin the basket would not spin. Will need a gearcase, clutch, rotor and stator per SM. Called SM to order parts. ; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase), schdld next appmnt for 2/27 TUE
Dan H.
KSC23C8EYW02 KITCHENAID REFRIGERATOR Customer complaint of frost build up on fresh food section evaporator cover, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frozen solid again, called whirlpool techline spoke to Bruce, suggested to de ice evaporator and run test 4 to make sure 3 way valve is working, advised techline that this was done back in October to verify valve operation, valve operation was good, techline suggest to make sure evaporator cover is not pushing against fresh food section evaporator, if all that checks good techline says to replace fresh food section evaporator fan and thermistor again, unable to defrost fresh food section evaporator due to steamer breaking, fresh food section evaporator cover is cracked from ice, ordering evaporator cover, fresh food section evaporator fan and fresh food section evaporator thermistor, file number 7720357939; ordrng 1 WPW10453428 (fan-scroll),
Dan H.
WFG525S0HS0 WHIRLPOOL RANGE Customer complaint that oven is not lighting, confirmed, found ignitor wire installed to ground on dsi board, move wire to bake ignitor connection on dsi board, oven burner lit, op test good, ; Job Cmpltd
Corina B.
NTW4516FW1 AMANA WASHER CC that the unit is not finishing cycles. Ran diag no codes ran a calibration. Cust is using detergent is not HE detergent. Advised cust to get HE detergent and 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
Corina B.
MHW3505FW0 WHIRLPOOL WASHER Replaced the control. Brought core back for return. Optest ok; Job Cmpltd
Corey L.
WOC95EC0AS WHIRLPOOL MICROWAVE Replaced microwave control, op test good; Job Cmpltd
Macaulay G.
WMH31017FB0 WHIRLPOOL MICRO OVEN Cam to door switch is staying open when door is open. Replaced interlock assembly.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
Macaulay G.
WED6200SW1 WHIRLPOOL DRYER Replaced idler pulley. Tested ok.; Job Cmpltd
Macaulay G.
WRF989SDAM03 WHIRLPOOL REFRIGERATOR Replaced ice maker. Filled and circulated ok. ; Job Cmpltd
Macaulay G.
LER7646EQ2 WHIRLPOOL DRYER Part were not sent to customers home. Will need to reorder parts and call to reschedule.; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 349241T (support,roller)
Brian B.
MAYTAG DRYER MEDX500XW0 Customer states unit runs approximately 10 min the shuts down and wont restart for about another 10 min After unit shut down getting a f3e6 error. Moisture sensor open. Did test per techsheet moisture sensor good. Needs main control est = 89.95 sc. 115.00 labor. 235.32 parts. Total est =469.99. Part needed is 1 WPW10317638. Cust does not want repaired. ; Job Cmpltd,
Robert A.
GE DISHWASHER GDF520PGD0BB Ran unit excess soap in unit, cleared soap, no leak, heat shield broken off lower spray arm, front bottom inner door seal torn; ordrng 1 WD08X21894 (INNER DOOR BOTTOM SEAL435) and 1 WD35X10393 (LOWER SPRAY ARM44.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/27 TUE ! [**],
Brian B.
MAYTAG DRYER MED5500FW0 , CC that machine is ticking. Found vent flapper is ticking against hood. Pulled dryer out and ran test cycle. All sounds normal. Advised customer. ; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER PDB1600AWN Ran unit, Found timer not sending power to fill valve at beginning of heavy cycle, but does for normal and light, needs timer; ordrng 1 99002430 (TIMER), schdld next appmnt for 2/27 TUE !,
Robert A.
MAYTAG WASHER MVWC565FW1 Cc not cleaning clothes to cust satisfaction, Ran diagnostics, no codes, ran recal cycle, good, started normal wash, good, no pointers, called wptl cathy. Said do not overlaod unit, load per manualOp test okSr 7721344546; Job Cmpltd,
Dan H.
JGD8430ADS JENN-AIR COOKTOP Customer complaint that right front burner is not arcing properly, customer swapped out ignitor with different ignitor, unable to remove screws from left front burner head, unit needs new burner head, oriface, and screws, customer does not want repair at this time
Brian B.
MAYTAG WASHER MVWB765FW0 Replaced broken suspension. Hooked up to testing station. Ran calibration and auto test. All functions normal. No leaks found. Op test ok.; Job Cmpltd,
Corey L.
KRFC704FSS00 WHIRLPOOL REFRIGERATOR Customer complaint unit not making ice, confirmed no ice in bin, fill tube heater wire became detached from harness, ordering new ice maker fill tube, order part through 1st source servall; ordrng 1 W11230096 (IM FILL TUBE AND HEATER), schdld next appmnt for 2/26 MON
Corey L.
WOC95EC0AS04 WHIRLPOOL MICROWAVE/HOOD COMBO Installed new latch parts, op test good, door did not come as full assembly, ordering inner door ; ordrng 1 W10687342 (door/mw) and 1 WPW10327373 (vent-oven)
Brian B.
WHIRLPOOL WASHER WTW4816FW2 CC that machine is jumping and shaking and water level not right. Hooked up to testing station..Ran diag, no codes. Ran calibration and auto test. Ran drain and spin. All sounds normal, no jumping, op Test Ok.; Job Cmpltd,
Macaulay G.
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Found that fresh food compartment was not as cold as it needed to be. Fresh food evaporator was not defrosting. Used steamer to defrost evaporator. Thermistor was not in correct position on evaporator. Corrected issue. Tested ok. Work completed.; Job Cmpltd
Arthur V.
MAYTAG DRYER MGDB835DW3 Found no issue with start button. Button must be held for a few seconds before unit starts. Found squeal coming from roller. Took apart and lubricated all rollers (5) with turbin oil unit op test good. ; Job Cmpltd,
Macaulay G.
MVWB835DW3 MAYTAG WASHER Customer says that clothes have to be washed more than once in order to get them clean, plus be dried for long than fabrics are supposed to be dried for. This is damaging materials. Customer is upset about performance issues. Ran washer through all parts of diagnostics cycles. All tested ok. No errors in washer. Tested ok.; Job Cmpltd
Robert A.
WHIRLPOOL DISHWASHER WDF520PADM7 ust states that the unit works fine, the problem is the installation, the 2screws that hold the unit in place pulled out of the wood under the counter.Need the installer to correctOp test ok; Job Cmpltd,
Macaulay G.
NTW4705EW0 WHIRLPOOL WASHER Could not get noise to reoccur. Advised to record noise next time it occurs.; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDF520PADM7 ust states that the unit works fine, the problem is the installation, the 2screws that hold the unit in place pulled out of the wood under the counter.Need the installer to correctOp test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW1 Ran diagnostics, no water entering unit, no hot water, hose is a flood hose, reset, tested valves, good, ran recal cycle, good, started normal wash, good, op test ok; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Found tube coming off of filter head cracked causing issue. Need to order reservoir and head assy ; ordrng 1 W10753488 (reservoir), schdld next appmnt for 3/5 MON 8 am,
Robert A.
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Found ff evap frozen, ran test 128, has version 6, per pointer needs control upgrade and evap cover; ordrng 1 W10889841 (EVAP COVER) and 1 W11169516 (CONTROL), schdld next appmnt for 2/27 TUE ! [***],
Jeff M.
WFW8540FW whirlpool washer Installed new part unit op tested good ; Job Cmpltd
Jeff M.
KFCS22EVMS8 whirlpool refrigerator The ICEMAKER is gettin water I jumper t n h unit tested good. Needs a ice maker. Also the dampener motor is vary pound also needs a dampening conrtol ; ordrng 1 W10889233 (ICEMAKER ) and 1 WPW10594329 (DAMPER ),
Jeff M.
MDB4949SDH3 whirlpool dishwasher The unit was getting power but The installation of the hardwired to the junction box underneath the dishwasher was in properly performed I found the wire nut was fried on the inside wires weren’t completely seated into the Nut. I Strip the wire replaced the nut unit tested good; Job Cmpltd,
Paul H.
MQU2057AEW maytag freezer Bottom is cold, fan is not running, will need replaced, also found a tear in the door gasket, quoted:
Alice M.
ED5LHAXWS07 whirlpool freezer , Temps drifting up, fan and sealed system, good frost pattern, thermostat needs replaced; ordrng 1 W11088945 (THERMOSTAT
Jeff M.
WMH2175XVB-1 whirlpool microwave The unit was not powering on. I put the resettable in-line fuse in place of the ceramic fuse unit tested good install ceramic fuse from truck stock unit tested good;
Chad P.
MVWX655DW1 maytag washer Unit stored long fill fault and out of balance fault. Cleared faults and ran calibration and service test mode 2x and drain spin. Slightly adjusted fr leveling leg. Unit did not fault at any time. Advised to use as normal. If issues continue contact Maytag back for service. ; Job Cmpltd,
Chad P.
MVWC565FW1 whirlpool washer Found lid lock failed. Replaced latch assy. Ran normal wash and drain spin. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Chad P.
MH2175XSB0 whirlpool micro oven Installed parts listed. Op test ok. ; Job Cmpltd,
Chad P.
RTW4516FW2 ROPER WASHER Found the agitator bolt was missing. Replaced the bolt. Optest ok. Brought parts back for return. ; Job Cmpltd
Macaulay G.
MVWB750WQ1 WHIRLPOOL WASHER Noise was from bearing in washer leaking. Replaced bearing from truck stock. After completion of replacement, tested and heard knock noise. Will return when bearing to is sent.; used 1 W10435302 (BEARING) from stock, schdld next appmnt for 3/1 THU
Dan H.
RTW4516FW1 ROPER WASHER Customer complaint that unit is leaking, found unit leaking from cold water fill hose(see pics), customer needs to replace fill hose, unit is operating as designed ; Job Cmpltd
Corina B.
WHIRLPOOL RANGE Can not find a m/s. CC that the ff burner is not lighting. Removed the burner head cleaned the head. Turned the burner on several times and it would light. Optest ok. ; Job Cmpltd
Corina B.
JDB8700AWS2 JENN-AIR RANGE Replaced the adjusters. Ran a calibration. Optest ok. The pivot clip is broken and the rack does not stay up. ; ordrng 1 WPW10082853 (pivot-tine)
Arthur V.
FRIGIDAIRE WASHER FAFW4011LW0 Replaced valve. Tried to start unit no good getting a e41 error code. Per tech sheet part need to order 131763256 door lock assy. Cust does want repaired. ; ordrng 1 131763256 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/27 TUE 12-5,
Arthur V.
MAYTAG DRYER MDE16CSAYW Replaced switch and did wire repair. Unit heating now. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Brian B.
KITCHENAID WALL OVEN KEMS378BBL1 Replaced bake element. Tested oven. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
AMANA DRYER ALE565SAW Found unit recieving 220vac, element open, fuse and t stat open, needs all 3; ordrng 1 R9900489 (FUSE KIT61.74) and 1 WPY503978 (ELEMENT 48.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
Dan H.
MVWC425BW1 WASHER MAYTAG Customer complaint that lid does not lock, ran diagnostics found f5e1(lid switch fault) and f5e2( lid lock fault) error codes, confirmed lid is not locking, found lid switch solenoid open, unit needs new lid lock, installed new lid lock, op test good,; used 1 W10404050 (LATCH) from stock, Job Cmpltd
Dan H.
MVWC425BW0 MAYTAG WASHER Customer complaint that unit will not stop running, confirmed unit is in demo mode, turned off demo mode, op test good ; Job Cmpltd
Dan H.
MEDC300BW0 MAYTAG DRYER Customer complaint that unit is not heating, confirmed, found element open, found a piece of underwire from a bra welded to element case, unit needs new element, installed new element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
Corina B.
WRF555SDFZ02 WHIRLPOOL REFRIGERATOR CC that the Im is not working. Jumpered t to h nothing. Checked voltage 120v to the im. Will need a new IM. called SM to order part ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 2/27 TUE
Corey L.
WED9200SQO WHIRLPOOL DRYER Customer complaint unit won’t spin drum but heats, found thermal fuse open, element it shorted to manifold, also the thermal cutoff is open, replaced element, thermal fuse, and cutoff, op test good, advised customer to replace foil vent with rigid or solid metal vent; used 1 279816 (CUTOFF), 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) Job Cmpltd
Macaulay G.
WRX735SDBM04 WHIRLPOOL REFRIGERATOR Ice maker was leaking into ice bin. Found that ice maker funnel was frozen. Cleared ice blockage and advised to change filter. Tested and filled ok.; Job Cmpltd
Corina B.
KUDS01FLSS6 KITCHENAID DISHWASHER Replaced the parts listed Optest ng. Will need a new latch and strike. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), schdld next appmnt for 2/27 TUE
Brian B.
WHIRLPOOL RANGE WFG520S0FS0 CC of popping noises.heated oven to 350. Customer is hearing Ignitor relight the burner. This sound is normal. All functions are normal. Op test ok.; Job Cmpltd,
Brian B.
WHIRLPOOL RANGE JDS1750FS0 Verified pop, Ran entitlement. CC that oven stays warm for 1 1/2 hrs after cooking and cooling fan stays on for that long. Heated oven to 350. Turned off. Elements turned off. Oven started cooling down. Advised customer that it is normal for cooling fan to stay on after cooking to keep electronics cool. Advised customer that downdraft blower under range is not connected to outside vent. He will call install people to install properly. Op test ok. ; Job Cmpltd,
Paul H.
KDPE234GPS0 KITCHENAID DISHWASHER Searched for source of water, water is leaking from the sink fitting, not something we were involved in at all for the repair, showed customer source of leak.; Job Cmpltd,
Paul H.
MDB7609AWW2 MAYTAG DISHWASHER Replace CNTRL elec board,and user interface,ran auto test ; Job Cmpltd
Paul H.
MVWB765FW0 MAYTAG WASHER Replaced main control, ran test 51, op test ok.; Job Cmpltd,
Paul H.
WMH78019HZ0 WHIRLPOOL MICROWAVE Not repairable dent on corner latch speaking to Techline ,sr#7721333188; Job Cmpltd
Paul H.
RTW4516FW2 ROPER WASHER Ran diagnostics test no errors running good ; Job Cmpltd,
Chad P.
KUCS03FTSS3 KITCHENAID COMPACTOR Found actuator missing from pedal causing monitory switch to not engage. Needs actuator replaced. Screws also missing. Per a.b. No charge. ; ordrng 2 WP489478 (SCREW)s and 1 WPW10451270 (ACTUATOR),
Paul H.
KRMF706ESS01 KITCHENAID REFRIGERATOR Auger is energizing, it or bin is stripped, hard to determine exact culprit, ordering shaft, auger, and ice bin; ordrng 1 W10822606 (motor) and 1 W11129522 (CONTAINER ) and 1 WPW10347114 (shaft),
Paul H.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Damage damper is not letting air cooling to the food section,ordering ; ordrng 1 WPW10594330 (control DAMPER )
Paul H.
MAH5500BWW MAYTAG WASHER Ran test cycle, tested fine, issue is intermittent timing out, needs machine control, wait for customer to call to order, leaving ticket open
Paul H.
MVWB765FW0 MAYTAG WASHER Ran diagnostics, f0e3 overload, f0e5 off balance, f2e1 stuck key, this is a combination that results from bad board, ordering ; ordrng 1 W10920541 (BOARD),
Brian B.
ELECTROLUX REFRIGERATOR EI28BS51IS2 Found drain in freezer clogged and ice forming on bottom. Removed door and evap cover. Cleared drain trough. Pulled machine. Removed and cleared plugged drain tube. Set controls. Op test ok.; , Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF989SDAM00 Found unit water line freezing at the ice maker. Needs heater for water line. ; ordrng 1 W10815476 (tube-water) and 1 WPW10554299 (heater), schdld next appmnt for 2/28 WED !,
Robert A.
MAYTAG WASHER MVWB865GW0 Found valve stripped, replaced, op test okOfr 2500001784; Job Cmpltd,
Jeff M.
MFF2258VEW6 maytag refrigerator Icemaker was not working the heating elements is not working icemaker was jamming. I installed truck stuck the unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock,
Jeff M.
EI30EW45PSC electrolux range , I took the machine apart I got to the fan was unable to remove the nut holding the fan in place because one person has to hold the back of a fan while the other person works inside the oven to remove the nut. Also appears that the sound is coming from the cabinet as it flexes expands well it heats up and hits the fan blade possibly this is a two-man job on able to complete repair by myself;
Jeff M.
LGUB2642LF3 frigidaire refrigerator The unit had a evap fan error code. Unfortunately I was unable to duplicate an issue in my time of arrival the code was not present. But it did look up the code everything he was describing point to the fan customer also called Frigidaire they recommended the evap fan estimate only if it happens again he will call back; ordrng 1 5303918551 (evaporator kit),
Chad P.
KDFE104DSS0 kitchenaid dishwasher Found both upper and lower sprayers clogged. Ran normal wash. All operations check normal. Needs both sprayers replaced. Cust can install. No need to return.
Chad P.
MFI2568AEQ whirlpool refrigerator Found filter housing not seating with filters correctly and making a loud noise when water dispensed. Needs filter housing replaced. ; ordrng 1 WP12956202 (FILTER HOUSING ASSY)
Chad P.
WRF560SEYM05 whirlpool refrigerator Found hinge cover, pantry glass, pantry, drip tray, bin, rollers and end caps missing or broken. Needs all replaced. ; ordrng 1 W10465768 (cover, HINGE, LH) and 1 WPW10308869 (BIN, MED) and 2 WPW10353932 (ENDCAP)s and 1 WPW10356019 (DRIP TRAY) and 1 WPW10359255 (ROLLER RH ASSY) and 1 WPW10359256 (ROLLER ASSY) and 1 WPW10397907 (PANTRY) and 1 WPW10513681 (GLASS, PANTRY),
Chad P.
WFG540H0ES1 whirlpool range Confirmed convection is working. Advised on temp off set. Ran bake at 350 and let cycle. Temp about 15-20 to low. Calibrated and ran bake again. Temps now check good. Op test ok. ; Job Cmpltd,
Dan H.
WTW4800XQ4 WHIRLPOOL WASHER Customer complaint that unit does not spin, ran diagnostics found f7e1(basket speed fault), f8e1(long/no fill), f7e7(motor unable to reach target rpm) error codes, found optical sensor not reading basket, unit needs new shifter, installed new shifter, ran recalibration cycle, op test good ; Job Cmpltd
Robert A.
KITCHENAID DISHWASHER KDTE254ESS2 Ran diognastics, excess soap in unit, heater is working, suggest using less soap, run hot water in sink before starting unit, use rinse aid, op test ok; Job Cmpltd,
Dan H.
KDTE104ESS1 KITCHENAID DISHWASHER Customer complaint that unit will not drain, confirmed, found a piece of broken glass lodged in drain pump, removed, unit drains, op test good ; Job Cmpltd
Corey L.
MVWC450XW4 MAYTAG WASHER Customer complaint unit does not spin, ran diagnostics, no faults found, took wash plate off and cleaned out change, put together and manually tested gentle and high agitation as well as low and high spin, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed; Job Cmpltd
Macaulay G.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found that paddle to water dispenser was sticking. This was due to pop or some other sugary substance being put into a glass p, then having ice to be dispensed into it and splashing up. Cleaned back of paddle and lubricated to help prevent this issue in the future. Explained to customer as to why issue had occurred. Tested ok.; Job Cmpltd
Macaulay G.
MEDC215EW1 MAYTAG DRYER Found that all components on dryer tested ok. Terminal block had stripped out nuts and were missing screws. Replaced terminal block kit from truck stock. All tested ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
Macaulay G.
WMH32519FW1 WHIRLPOOL MICROWAVE Called whirlpool tech line. They informed me that with the extensive damage that the unit has, the customer will need to contact trade customer support for final conclusions.; Job Cmpltd
Brian B.
WHIRLPOOL DISHWASHER WDT720PADM2 Machine not draining. Removed drain pump. Found broken impeller. Will give est on new pump. Customer does not want to repair., Job Cmpltd,
Brian B.
KITCHENAID DISHWASHER KDTE334DSS0 Replaced sump assembly. Ran test cycle. Op test ok.; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW8500DC2 Installed all parts listed ran calibration cycle. Passed. Started unit on normal wash unit filled washed and drained spun out properly. Op test good ; Job Cmpltd,
Arthur V.
KITCHENAID REFRIGERATOR KRFF507ESS0 ound dispenser dripping after calling for water. Water valve not closing all the way. Found unit is on a reverse osmosis system After removing water filter unit quit dripping. Found door closing properly at this time. Cust concerned about door not closing properly each and every time. Advised cust to call whirlpool if frost continues to develop. Or if door does not close properly. Cust told to increase pressure on system to between 40 and60 psi. ; Job Cmpltd,
Arthur V.
WHIRLPOOL RANGE WFG540H0ES1 Replaced erc and oven sensor. Tested at 350 deg. Op test ; Job Cmpltd,
Robert A.
MAYTAG WASHER MHW5500FW1 Ran diagnostics, no codes, ran cycle, good, found that afresh hold is on, this will keep door locked and fan running, op test ok; Job Cmpltd,
Robert A.
GE REFRIGERATOR CFCP1NIZASS Found frz door not sealing at top, corrected, removed ice from fan, op test ok; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER KDTM404EBL1 Installed spray arm, ran unit, op test ok; Job Cmpltd,
Robert A.
KITCHENAID WALL OVEN KEBS209BSP01 Installed latch, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Dan H.
FCED3000ES0 FRIGIDAIRE DRYER Customer complaint that drum is not turning, found belt snapped, idler pulley is free, unit needs new belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 134503600 (belt), schdld next appmnt for 2/28 WED
Corina B.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that the fz door keeps opening. The gasket is sealing good. Used Vaseline around the gasket door, does not open when opening the ff door closes. Optest ok. Brought part back for return. ; Job Cmpltd
Corina B.
MGDB765FW0 MAYTAG DRYER CC that the unit will not start. Ran diag f2e1 stuck button. Cleared code. Ran encoder test, passed. Started unit several times, heating. Checked outside vent, good. Advised cust to rub fingers together to get friction to start the unit. Optest ok. Brought parts back for return. ; Job Cmpltd
Corey L.
MVWX655DW1 MAYTAG WASHER Customer complaint detergent tray is broke, confirmed max fill indicator does not snap on, couldn’t find any witness marks of broken or stressed plastic, ordering detergent drawer assembly; ordrng 1 W11127356 (drawer 36.75), schdld next appmnt for 2/26 MON
Dan H.
MFI2665XEB7 MAYTAG REFRIGERATOR Customer complaint of loud noise, ran diagnostics, turned on evaporator fan and air damper, condenser fan and compressor, and ice box fan, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Corina B.
KSC24C8EYY02 KITCHENAID REFRIGERATOR CC that the is water leaking in the ff. Found the drain pan is rusted. Will need a new drain pan. Steamed the drain hole out. Cust wanted to try the foil tape before buying the drain pan. Job Cmpltd
Corey L.
WEG745H0FS0 WHIRLPOOL RANGE Installed new control, op test good; Job Cmpltd
Macaulay G.
WDT730PAHZ0 WHIRLPOOL DISHWASHER Dishwasher is not running motor. Connections are all ok. Motor is not receiving 120vac. From control. Office to order control.; ordrng 1 W11131683 (CONTROL ), schdld next appmnt for 2/28 WED
Macaulay G.
WGD7300DW2 WHIRLPOOL DRYER Dryer is making a thumping sound when running. Installed new maintenance kit. Tested unit. Sounds normal now.; Job Cmpltd
Dan H.
WDF560SAFM1 WHIRLPOOL DISHWASHER Customer complaint that soap remains on door, ran diagnostics, no error codes found, placed glasses in corners of racks and started normal wash, incoming water temperature at 82 degrees, glasses filled, advised customer to use a rinse aid and to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd
Corina B.
MDB4949SDZ0 WHIRLPOOL DISHWASHER CC that the unit is dead. Checked outlet, the outlet is bad. Plugged the dw into another plug dw start up. Optest ok ; Job Cmpltd
Chad P.
GB2FHDXWQ02 whirlpool refrigerator Installed fan and defrosted upper later of evap. Op test ok. Advised to allow 24 hrs for normal cooling to resume.
Alice M.
WTW8040DW2 whirlpool washer Fits pointer W10828881, feet not adjusted at delivery, adjusted, some damage to pan took pictures,; Job Cmpltd,
Macaulay G.
WTW5840BC0 WHIRLPOOL WASHER All components in diagnosis check ok. All results leading back to control board. Main control error and shifter error. Shifter tested ok. Office to order main control.; ordrng 1 W10581552 (cntrl-elec), schdld next appmnt for 2/28 WED
Macaulay G.
KDTE334DSS1 KITCHENAID DISHWASHER Cleared drain line. Separated all pieces of drain to do so. Tested and drain ok.; Job Cmpltd
Dan H.
PLHS238ZCB1 FRIGIDAIRE REFRIGERATOR Installed new control box, op test good ; Job Cmpltd
Dan H.
JBP66BY3WH GE RANGE Customer complaint that oven is not heating, started bake for 350 degrees, oven did not heat, bake element is good, control is not sending power to element, unit needs new control, customer does not want repair at this time
Corina B.
KDTE234GBL0 KITCHENAID DISHWASHER CC that the unit is not washing the dishes. Started unit the motor did not start. Checked the control has 0 volts. The sump and motor has continuity. Will need a main control and sump and motor. Called SM to order parts ; ordrng 1 W11085683 (SUMP AND MOTOR) and 1 W11087209 (MAIN CONTROL), schdld next appmnt for 2/26 MON 1
Corina B.
MFF2558VEM4 MAYTAG REFRIGERATOR CC that the ff is not cold and the fz is fine. Ff 74 and the fz 5. The evap cover is covered in frost. The damper door is opening and closing properly. Will need a new control. The control on my ts is bad the one relay is broken off the board. Called SM to order part. ; ordrng 1 WPW10503278 (cntrl-elec 15220),
Brian B.
AMANA DRYER NGD4655EW2 Timer was already installed. Tested dryer. Burner lights up for 2 sec and then shuts off. After that, Ignitor comes back on but burner does not light. Checked voltage to burner and flame switch. Constant 120v. Removed gas line from back of dryer. Turned on valve on wall. No gas to dryer. Customer had recently had a new gas line installed with stop flow valve on end of gas pipe. Stop flow valve shutting down and not allowing gas to dryer. Customer will have to call plumber to remove stop flow valve as this will not work with this dryer. Also, vent needs to be replaced. Plastic and foil venting is a fire hazard and can restrict airflow. job compltd