Robert A.

WHIRLPOOL REFRIGERATOR WSF26C2EXB01 No ice in bin, jumped t to h, i/m not cycling, receiving power, replaced, cycled i/m, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WFW92HEFC0 Checked over unit, working correct, explained the options on unit and how it works, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDD01DPPA0 Found water in both drawers, ran diagnostics, flood switch tripped, impellar slipped on rotor, checked lid seals, found leaking, Cust to replace; ordrng 1 WP8194064 (FLOOD SENSOR88.76) and 2 WP8194084 (LID103.72)s and 2 WP8194092 (ROTOR86.42)s and 2 WP8194101 (MOTOR142.95)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Brian M.

596.73504201 KENMORE REFRIGERATOR Cc unit still not cooling, ff 30 fr 34, tapped system found unit in vac added 2.5 oz r134a saw small frost pattern, then noticed compressor stopped running, could not get compressor to kick back on .. Needs compressor, evap and drier... customer does not want to repair

Corey L.

MGDB855DC3 MAYTAG DRYER Installed new facia, op test good; Job Cmpltd

Dan H.

MVWX655DW0 MAYTAG WASHER Installed new gearcase, op test no good, unit needs new hub; ordrng 1 W10528947 (drive hub kit 26.16), schdld next appmnt for 4/10 TUE

Corina B.

WED8500DC4 WHIRLPOOL DRYER Replaced the top. Optest ok. ; Job Cmpltd

Corey L.

WTW5000DW0 WHIRLPOOL WASHER Drive hub was severely caked with detergent and grime, very difficult to remove in one piece, some teeth on the drive hub and drive shaft are worn flat, unit needs drive hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 4/10 TUE

Chad P.

NTW4605EW0 AMANA WASHER Found unit not draining. Removed wire from inside pump. Op test ok. ; Job Cmpltd

Arthur V.

MAYTAG WASHER MVWC565FW0 Found drain hose too low (see pics) Advised customer and showed her in the install manual where height requirements were listed. No error codes. ; Job Cmpltd,

Arthur V.

MAYTAG DISHWASHER MDB8959SFZ4 Replaced tracks. Cust to install dish washer after repair ; Job Cmpltd,

Arthur V.

WHIRLPOOL RANGE GW399LXUS06 Found wires to burner switches pinched causing issue. Took apart did wire repair and reassembled. Op test good ; , Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER WTW4816FW1 Cust had issue with unit lock. Upon arrival unit was unlocked and empty —- ran diagnostics no errors. Ran auto test cycle. Unit passed Cycled washer on quick wash all functions normal. Unit lock is locking and unlocking each time attempted COULD NOT DUPLICATE ISSUE ; Job Cmpltd

Robert A.

KITCHENAID DISHWASHER KUDD01DPPA0 Found water in both drawers, ran diognastics, flood switch tripped, impellar slipped on rotor, checked lid seals, found leaking, Cust to replace; ordrng 1 WP8194064 (FLOOD SENSOR88.76) and 2 WP8194084 (LID103.72)s and 2 WP8194092 (ROTOR86.42)s and 2 WP8194101 (MOTOR142.95)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Robert A.

KENMORE REFRIGERATOR 596.76253701 Found fill tube frozen, water overflowing into frz, removed ice, door closing and sealing correct, cust does not want i/m or valve, op test ok; , Job Cmpltd,

Robert A.

GE REFRIGERATOR GSS25GGHBCBB Frz 1, ff 34, set at 0 and 35,, ice in bin, unit working as designed, op test ok; Job Cmpltd,

Gail V.

WHIRLPOOL DRYER MED9700SQ0 Found idler pully making noise, replaced, op test okNote venting needs cleaned; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd,

Robert A.

WHIRLPOOL OTR MICROWAVE UMV1160CB Installed control, op test ok; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRS321SDHZ00 Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),

Corina B.

WTW8500BW0 WHIRLPOOL WASHER CC that the unit is leaking. Found the detergent dispenser is leaking. Found the tub not centered. Centered tub. Found the detergent dispenser is overflowing. Will need a new valve and dispenser. Called SM to order parts. Cust does not wan to repair.

Macaulay G.

KDTE254ESS0 KITCHENAID DISHWASHER Found filters full on unit. Office to order drain pump and filters.; ordrng 1 W10872845 (filter) and 1 WPW10463906 (filter) and 1 WPW10531320 (pump-drain), schdld next appmnt for 4/11 WED

Brian B.

MAYTAG WASHER MVWX600XW2 Techs did not reinstall drain hose into standpipe. Water damage to floor and basement ceiling when customer used machine. Sent pics of floor and basement ceiling. Customer had stated on last visit that they were replacing floor in laundry room. Office to notify customer as soon as possible with next steps.;

Macaulay G.

MVWB835DW3 MAYTAG WASHER Replaced lid lock bezel, completed repair.; Job Cmpltd

Chad P.

WTW5000DW1 WHIRLPOOL WASHER Found valve assy leaking. Needs valve assy replaced. Tech had duplicate valves W10408179. ; ordrng 1 W11038711 (VALVE ASSY), used 1 W11038711 (VALVE) from stock, schdld next appmnt for 4/10 TUE

Dan H.

KDTM704ESS2 WHIRLPOOL DISHWASHER Customer complaint that door makes loud noise after baby climbed on it, found door hitting kickplate, top right of kick plate was bent, bent back into correct position, no noise now, op test good ; Job Cmpltd

Brian B.

WHIRLPOOL RANGE GAS WFG515S0ES0 Adjust Ignitor close to the burners,tighten Ignitor wire,opt test good ; Job Cmpltd,

Brian M.

A5300XTN1 WHIRLPOOL WASHER Cc noise when agitation, ran unit found noise coming from drive motor making a abnormal vibration sound. Motor needs replaced customer does not want repair at this time Estimate only

Corey L.

FFHS2622MSU FRIGIDIARE REFRIGERATOR Ice was in tray not ejected, when tech Installed new ice maker heater on new im kicked on immediately, old Im heating element failed, op test good; Job Cmpltd

Corey L.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint max fill in detergent dispenser fell off and too much water left in dispenser, reinstalled max fill indicator, unit was very unleveled leaning forward, leveled unit, ran diagnostics found f2e1 ui stuck button, unit passed key test, water now exiting dispenser properly, parts not needed, op test good; Job Cmpltd

Corina B.

MVWC300BW1 MAYTAG WASHER , The old gearcase will not come out. The basket is rusted at the top at the gearcase. Used blaster and tried pounding it out with a hammer. Will need a tub, basket and the cam. Advised cust to not use washer until it’s fixed. Called SM to order parts ; ordrng 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter), schdld next appmnt for 4/10 TUE

Dan H.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR Installed new led module, op test good ; Job Cmpltd,

Dan H.

ASI2575FRB00 AMANA REFRIGERATOR Customer complaint that unit dispenses warm water, fresh food section temperature at 41 degrees, freezer section temperature at 6 degrees, good frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running, no air leaks in water lines, fill valve is connected to cold water supply, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Macaulay G.

MEDB755DW2 MAYTAG DRYER Customer complaint that unit is not starting, Ran diagnostics found f4e4(line voltage error) f2e1(stuck key), and f1e1(motor relay stuck on) error codes, f1e1 error says to replace control, found thermal fuse open, found heating element shorted, unit needs new element , thermal fuse, and control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279838 (element,heater) and 1 W10831163 (cntrl-elec) and 1 WP3392519 (fuse-thrml), schdld next appmnt for 4/12 THU

Macaulay G.

WDT970SAHV0 WHIRLPOOL DISHWASHER , Replaced pump and motor assembly. Tested unit. Ran through cycle and checked for leaks. Found new pump assembly that was sent has a leak by the diverter. Office will need to order another pump assembly.; ordrng 1 W11087376 (pump&motor), schdld next appmnt for 4/11 WED

Chad P.

AEP222VAW2 AMANA RANGE Found wire behind the control panel shorted to cab. Corrected wiring. No power to test unit. Advised to install in a unit and if the were any issues contact wpl back for service. ; Job Cmpltd

Dan H.

WDF510PAYS2 WHIRLPOOL DISHWASHER Customer complaint that unit was smoking, found control and wire harness burned, unit needs new control and harness, customer does not want repair

Macaulay G.

GU2300XTVS0 WHIRLPOOL DISHWASHER Tested dishwasher. Found door not closing all the way, checked mounting, found latch and door catching on top. Adjusted door mounting screws for better operation.; Job Cmpltd

Macaulay G.

GTWN5250D0WW GE WASHER Tested washer operation. Filling slowly, checked water supply lines, low pressure coming in through cold side. Informed customer about low water pressure; Job Cmpltd

Corey L.

MED5700TQ0 MAYTAG DRYER Customer complaint element is going because dryer is not heating as well as it used to, started normal timed dry, unit is heating, observed element while heating, element glowing bright, vents are clear, unit has good air flow, loaded a damp towel and started sensor dry, load was dry in under 10 min, customer has foil style vent attached, advised customer that foil vent is a fire hazard and to replace foil style vent with semi-solid or solid rigid metal vent; Job Cmpltd

Corina B.

MVWB835DW0 MAYTAG WASHER CC that there is a screeching in a spin cycle and it’s not making the noise now. Threw 6 bath towels in on a normal load and a drain and spin. Running as designed. Advised cust to get a video if the noise comes back. Optest ok. ; Job Cmpltd

Brian B.

KITCHENAID REFRIGERATOR KRFC302ESS00 Found filter head leaking. Will need new filter head. Removed filter and installed by pass plug. Does not leak as much. Filter has already been replaced. Office to order part.; ordrng 1 W10861009 (FILTER HEAD), schdld next appmnt for 4/11 WED !,

Brian B.

WHIRLPOOL DRYER MDE308DAYW Found blower wheel broken slipping on motor shaft. Will need new blower wheel . Office to order part.; ordrng 1 56000 (blower wheel), schdld next appmnt for 4/10 TUE !,

Brian B.

WHIRLPOOL DRYER WGD8500DC1 Replaced sensor harness and control. Tested unit. Op test ok. Brought back core For return.; Job Cmpltd,

Brian B.

MAYTAG WASHER MVWX600XW2 Found gearcase seized and some oil leaking on bottom. Will need new gearcase. Will give est. customer does not want to repair at this time. Do not order parts.;, Job Cmpltd,

Brian B.

MAYTAG DRYER ELE LDE9304ACE Replaced drum rollers, belt and idler pulley. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Brian B.

FRIGIDAIRE REFRIGERATOR LGHB2867PFGA Ff Icemaker not working. Another co already replaced Icemaker. Found fill tube frozen. Called frig tech line, Russ. He said engineering has a new fix for this issue he emailed instructions on which parts to order. Office to order parts; ordrng 1 241920103 (tube-water) and 1 242146002 (GASKET FUNNEL) and 1 242253002 (valve-water) and 1 5305877995 (compound), schdld next appmnt for 4/10 TUE

Brian B.

WHIRLPOOL MICROWAVE OVEN KEMS308SSS05 Micro not working. Ran diag. F6e0 code, lost communication. Per tech sheet replace UI boards and wide interconnect board. Cust paid dep. office to order parts.; ordrng 1 WPW10120228 (WIDE INTERCONNECT 13530) and 1 WPW10312206 (UI OVEN 28755) and 1 WPW10460454 (UI MICRO 14264), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/9 MON ! [**],

Arthur V.

FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found unit needs gasket kit for ice maker Extra time ; ordrng 1 5303918784 (SEAL KIT), schdld next appmnt for 4/13 FRI ! [**],

Arthur V.

FRIGIDAIRE DISHWASHER LGID2475QF3A Found heater working properly. Unit overflowing water into base area. Talked to three different techline people order pressure swich assy kit ; ordrng 1 A00055406 (PRESSURE SWITCH ), schdld next appmnt for 4/12 THU

Arthur V.

WHIRLPOOL SLIDE-IN RANGE WEE730H0DS0 Found f8e0 error. Unit needs blower motor. Customer works on Wednesday that,s why she is scheduled for a Thursday. ; ordrng 1 W11107275 (BLOWER MOTOR),

Arthur V.

MAYTAG WASHER MVWX655DW1 Found drain pump just humming. Nail stuck in pump. Replaced pump from truck stock. Op test good —-; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRT519SZDW02 Attempted to put unit into diagnostics. No good. Control not reacting to entering diagnostics. Found thermistor not sitting properly due to broken cover. Needs control,cover and rc thermistor and fc thermistor ; ordrng 1 W10705209 (cover) and 1 W10838965 (thermistor) and 1 W11211884 (CONTROL ) and 1 WPW10384183 (thermistor), schdld next appmnt for 4/10 TUE !,

Robert A.

KITCHENAID REFRIGERATOR KSC24C8EYB02 Found highside leak at joint on evap, removed and replaced section, pulled 28”vac w/pump, watched 15 min, no change, charged 5.3oz r134a, unit cooling, ran test 4, op test ok; used 1 W10896690 (8/8COUPLER), and 1 W10896713 (8/2.2COUPLER) from stock, Job Cmpltd,

Robert A.

MAYTAG DRYER MEDB766FW0 ound belt broken, replaced belt and pully, op test ok; Job Cmpltd,

Chad P.

WED9150WW WHIRLPOOL DRYER Found catch broken. Replaced. Op test ok. ; Job Cmpltd

Brian M.

NED4655EW1 AMANA DRYER Cc that unit shuts off and not running . Found unit shoved up against wall and not vented. Found thermal fuse open, replaced thermal fuse op test ok ; Job Cmpltd

Robert A.

GE RANGE P2S920SEF3SS Found rt front burner not lighting, found burner head dirty, cleaned, op test ok; Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR WRV986FDEM00 Checked under unit, no signs of a leak, no water hooked to unit, unit has been moved across the room, poss that water spilled out of drain pan, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL RANGE WEE745H0FS1 Found bulb open, replaced, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,

Chad P.

WED5600XW1 WHIRLPOOL DRYER , Ran unit on timed dry and normal dry unit did not fail to heat. Advised customer to use as normal if issues continue they may have a power drop issue ; Job Cmpltd

Macaulay G.

KITCHENAID RANGE All 5 burners for cooktop are loose due to previous owner turning knob before pressing in. This is a safety concern. Also, safety valve is faintly leaking during some cycles. Office to order all five cooktop valves and safety valve.; ordrng 1 W10315168 (valve-brnr) and 1 W10315171 (valve-brnr) and 1 W10315173 (valve-brnr) and 2 W10315175 (valve-brnr)s and 1 WPW10346047 (valve-main), schdld next appmnt for 4/11 WED

Dan H.

KUIX305ESS1 KITCHENAID ICEMAKER Customer complaint that unit is not making ice, found condenser fan not running, condenser fan is recieving 120vac, unit needs new condenser fan motor; ordrng 1 W10124096 (fan,motor), schdld next appmnt for 4/13 FRI

Dan H.

WDF520PADB7 WHIRLPOOL DISHWASHER Customer complaint that unit does nothing, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new wash motor ; ordrng 1 W11025157 (pump&motor), schdld next appmnt for 4/10 TUE

Corina B.

KDTM354DSS4 KITCHENAID DISHWASHER Replaced the vent. Optest ok. ; Job Cmpltd

Corey L.

MSF25D2EAW00 MAYTAG REFRIGERATOR Customer complaint of no cool in freezer or fridge, unit was unplugged when tech arrived, plugged unit in, compressor would kick on for 5 seconds then shut off, starter is good, compressor tripped tester after five seconds same as the starter, unit compressor failed, quoted customer, customer declined repair

Corey L.

WDF560SAFM2 WHIRLPOOL DISHWASHER Customer complaint water not entering unit, started normal wash, confirmed water not entering unit, found water valve under sink supplying unit was closed, opened valve, started normal cycle, op test good; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRT541SZDM00 Cc frost in and on food, frz temp 0, ff39, needs service kit; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 4/12 THU !,

Robert A.

MAYTAG WASHER MVWX500XW2 Ran diagnostics, no codes, Ran unit, found gearcase loud, checked under unit, oil leaking out of gearcase, needs gearcase, shifter, belt, motor, spluch, shield, hubCust request 4/13. Am; ordrng 1 W10528947 (HUB) and 1 W10721967 (SPLUCH) and 1 W10832724 (MOTOR) and 1 W11035747 (GEARCASE) and 1 WPW10006355 (SHIFTER) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD), schdld next appmnt for 4/13 FRI ! [**],

Macaulay G.

MER6772BAS MAYTAG WALL OVEN Replace control board. Tested and preheated ok. ; Job Cmpltd

Corey L.

WTW6300SW0 WHIRLPOOL WASHER Replaced main control, op test good; Job Cmpltd

Corina B.

WRT318FMDW02 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 58 fz 58. Removed evap cover no frost pattern on evap. Went to turn off the unit at the control and would not turn off. Will need a new evap, drier, control and compressor. Called SM to order parts. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor) and 1 WPW10643378 (cntrl-elec), schdld next appmnt for 4/10 TUE

Dan H.

WTW5640XW3 WHIRLPOOL WASHER Customer complaint of loud noise, confirmed, noise is coming from gearcase, hub also worn, unit needs new gearcase and hub, customer does not want repair

Chad P.

RTW4516FW1 WHIRLPOOL WASHER Found drain line on the floor. Advised it needs to be in a stand pipe. Cust will correct. Op test ok. ; Job Cmpltd

Brian M.

MVWC565FW1 MAYTAG WASHER Cc that unit doesn’t work. Plugged unit in could not duplicate issue, ran diagnostic no error codes, ran auto and calibration op test ok advised customer on HE standards ; Job Cmpltd

Chad P.

WRS321SDHZ00 WHIRLPOOL REFRIGERATOR Found unit leaking from high side compression fitting. Cust fitting out and repaired. Replaced filter drier and charged unit. Op test ok. ; Job Cmpltd

Corey L.

LFHB2741PF8A FRIGIDIARE REFRIGERATOR Customer complaint of low ice production, found ice in bin piled on the back wall, advised customer to dispense ice to move ice forward while ice bin fills from empty, showed customer illustration on the side of ice bin showing why ice needs to be moved towards the front of he bin while initially filling, unit is operating as designed ; Job Cmpltd

Corina B.

MVWX655DW1 MAYTAG WASHER CC that that unit will not unlock and the control goes dead. Held the start button in until it unlocked. Ran diag no codes ran a calibration. Ran a normal load and a drain and spin. Advised cust 1-2 tablespoons of detergent and 6-8 bath towels. When filling the unit up with water the control went dead. Removed the panel for no led light on. Checked outlet, good. Will need a new control, shifter, motor, drain pump, capacitor. Called SM to order parts. ; ordrng 1 W10876600 (drain pump) and 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve), schdld next appmnt for 4/10 TUE

Dan H.

MGR6600FZ0 MAYTAG RANGE Customer complaint that oven is not lighting, started bake for 350 degrees, burner lit right up, burner shut off before oven reached 350 degrees, oven temperature sensor at 1100 ohms, unit needs new control, installed new control, op test good; Job Cmpltd

Corina B.

MVWC400XW3 MAYTAG WASHER CC that the unit is off balance and the is a sound when it first starts up. No error codes. Found the motor is clicking when it starts. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of detergent. Will need a new motor and capacitor. Called SM to order parts ; ordrng 1 W10804664 (capacitor) and 1 WPW10363173 (motor-drve), schdld next appmnt for 4/10 TUE

Brian M.

GDT550HGD1BB GE DISHWASHER Found unit leaking from diverted pump is not sealing to it rubber grommet bad. Needs new diverted valve ; ordrng 1 WD35X10386 (diverter assembly), schdld next appmnt for 4/12 THU

Corina B.

MGR8700DS3 MAYTAG RANGE CC that oven does not heat to correct temp. Heated the oven to 350* wait 30 mintues. Oven heated to 350*. Advise customer to wait another 10-15 minutes after the buzzer goes off before inserting food. Optest ok. ; Job Cmpltd

Corey L.

GGQ9800LW1 WHIRLPOOL DRYER Customer complaint Dyer not heating properly, started normal timed dry, flame lit unit is heating, vent is getting good airflow outside, blower housing has a 1/4-1/2 in. thick of lint built up, unit needs blower housing cleaned out; Job Cmpltd

Macaulay G.

GTS16GSHJRSS GE REFRIGERATOR Installed evaporator fan and tested the refrigerator. Evaporator fan is operating ok.; Job Cmpltd

Macaulay G.

GZ25FSRXYY7 WHIRLPOOL ICE MAKER Found ice maker not advancing. Replaced ice maker. Replaced ice maker from truck stock.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Dan H.

NED4655EW1 AMANA DRYER Customer complaint that blower wheel fell off, no damage to blower wheel, reinstalled, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Chad P.

KSGG700ESS1 KITCHENAID RANGE Found control panel did not come with bezels and bulbs both out. Bezels come as a kit. Needs bezels and bulbs. Tech replaced drawer front to save a little time on return. ; ordrng 2 8009 (light bulb)s and 1 W10814133 (BEZEL KIT), schdld next appmnt for 4/13 FRI

Corina B.

MVWX655DW0 MAYTAG WASHER CC that the unit does not spin. Ran diag F7E1 – BASKET SPEED FAULT, checked the shifter, the shifter is not shifting. Replaced the shifter from t/s. Will agitate but not spin. Checked the hub, good. Will need a new gearcase. Cust is calling whirlpool to see if they will cover the parts. ; used 1 W10913953 (ACTUATOR)

Brian M.

KFIS29BBWH00 KITCHENAID REFRIGERATOR Cc complaint freezer and fridge not staying at temps Ff 40 fr 40 Pulled fr panel off and found ice build up near thermostat Sealed system evap and dryer need replaced compressor was also noisy SP W10666205C and special project S71233 to cover parts and labor. ; ordrng 1 W10168473 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer), schdld next appmnt for 4/13 FRI

Dan H.

KFIS27CXMS5 WHIRLPOOL REFRIGERATOR Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, ordering air damper ; ordrng 1 WPW10247377 (control), schdld next appmnt for 4/10 TUE

Macaulay G.

JFC2290VPY5 JENN-AIR REFRIGERATOR Tested ice maker operation. Moved arm in to dispense position, ice maker is operating normally.; Job Cmpltd

Corey L.

KUDC03FVSS3 KITCHENAID DISHWASHER Customer complaint started cycle and no water came out then a buzzing sound, started normal wash cycle, no water entering the unit, found fork lodged under float switch, removed fork, op test good; Job Cmpltd,

Macaulay G.

WGD92HEFC0 WHIRLPOOL DRYER Replaced burner funnel. Tested unit, all tested ok, slight chatter from bottom of unit caused from being stacked on washer. Nothing can be done about chattering noise, unit working as designed.; Job Cmpltd

Chad P.

JVM1540SP1SS GE MICRO OVEN Found latch body broke and monitor switch shorted and took out fuse. Needs switch, latch body and switch replaced. ; ordrng 1 W10138793 (fuse) and 1 WB06X10676 (latch-body) and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/10 TUE

Dan H.

FFGF3023LQF FRIGIDIARE RANGE Customer complaint that oven shouts off and on, started bake for 350 degrees, burner lit, burner shut off before oven reached 350 degrees, Can here bake relay clicking on and off, unit needs new control; ordrng 1 316419137 (overlay) and 1 316557101 (clock/timer), schdld next appmnt for 4/10 TUE

Corey L.

MEDE200XW1 WHIRLPOOL DRYER Customer complaint Dyer squeaking loudly, started normal dry, confirmed bearing on tension pulley failed, unit needs idler pulley, replaced idler pulley with ts, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd

Corina B.

JED8130ADB15 JENN-AIR COOK TOP , Replaced the rcptcl. The wiring harness for the fan switch is the wrong one. Will need to do research on the correct wiring harness. Called SM. ; ordrng 1 WP74007474 (rcptcl-elm)

Brian M.

MDBH970AWW WHIRLPOOL DISHWASHER Cc that water leaking from bottom found a 1.5 inch long whole in liner took pics customer concerned that a quick fix will not last or work at all unit is covered under warranty Customer to contact whirlpool Mike at Whirlpool deemed it non repairable SR# 7721676173

Dan H.

GI6FARXXY02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, fill valve activated, no water entered mold, found fill tube frozen, unit needs new dual valve; ordrng 1 WPW10312696 (water inlet valve)

Robert A.

MAYTAG WASHER MVWX700XL2 Ran diagnostics 81 no water, found cold water screen clogged, cleaned, tested valves, good, ran drain and spin, good, ran recal, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KDTE104EBL3 , Ran diognastics, 71 no heat, 43 motor not running, wash motor humming and making a rattling sound needs sumpCust has a 5yr warr from home depot, cust to contact warr co; ordrng 1 WPW10605057 (SUMP ASM156.45), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Corina B.

NTW4516FW2 AMANA WASHER Replaced the gearcase. Optest ok.; Job Cmpltd

Corey L.

MDB8959AWS5 MAYTAG DISHWASHER Customer complaint spinner keeps falling off, found both upper rack adjusters broken causing misalignment of spray arm when pushing rack in popping spray arm off, unit needs both right and left adjusters; ordrng 1 WPW10251050 (adjuster LF ) and 1 WPW10251051 (adjuster RT ), schdld next appmnt for 4/10 TUE

Macaulay G.

WGD6200SW2 WHIRLPOOL DRYER Front drum seal is damaged and idler assembly is grinding. Office to order seal and pulley assembly. ; ordrng 1 280140 (seal,drum) and 1 8547174V (pulley-idr) schdld next appmnt for 4/11 WED

Macaulay G.

WTW6500WW1 WHIRLPOOL WASHER Tested washer. F51 trouble code coming up for rps sensor. Bearing failed on washer, will need bearing. Office to order new bearing. 2 job count. Paid both jobs in full on one.; ordrng 1 W10435302 (bearing), schdld next appmnt for 4/11 WED

Chad P.

WRX988SIBM0 WHIRLPOOL REFRIGERATOR Tightened and lubricated closer. Op test ok. ; Job Cmpltd

Macaulay G.

MHWE250XL00 MAYTAG WASHER Checked new bellow and under washer, looked ok. Observed washer in wash and drain cycles. Did not observe any water leaking out.; Job Cmpltd

Corey L.

WW2780W JENN-AIR WALL OVEN Installed new upper oven door inner glass, vacuumed broken glass, noticed cloth door seal fraying on both upper and lower doors, part comes up unavailable let customer know we would have our parts department look into it and get back to him

Brian M.

FGID2466QF1A FRIGIDIARE DISHWASHER Cc machine not filling up. Found water valve has power but not opening needs water valve replaced ; ordrng 1 807047901 (valve), schdld next appmnt for 4/9 MON

Dan H.

WRT519SZDW01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 46 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, tapped system, found in a 20” vacuum, added half charge, no frost pattern formed on evaporator, system is restricted, no filter drier recieved, process stub on compressor is to small to access, unit needs compressor and filter drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), schdld next appmnt for 4/9 MON

Macaulay G.

ED2JHGXRQ02 WHIRLPOOL REFRIGERATOR Observed dispenser arm not dispensing ice. Found broken bracket inside arm assembly. Office to order new bracket.; ordrng 1 WP2180226 (BRACKET), schdld next appmnt for 4/9 MON

Chad P.

WFW8400TW02 WHIRLPOOL WASHER Arrived to find unit did not spin out all the way. Some water still in unit and door locked. Ran drain spin. Unit drained. Entered diagnostics. Unit stored f21 error code again for long drain. Pump is working and drain rate is good. Ran unit with load and ran drain spin. Pump failed at end of drain spin. Also, unit is starting to vibrate. Needs pump and suspension. Cust will be replacing the unit. Do not order parts

Brian M.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Cc that freezer door is badly scratched. Found freezer handle all nicked up and lower part of freezer door scratched and dented. ; ordrng 1 W10910835 (dor-fip STAINLESS ) and 1 W11045125 (handle), schdld next appmnt for 6/1 FRI

Arthur V.

FRIGIDAIRE WASHER FAFW3511KR0 Found water valve faulty. Need to order valve covered under warranty ; ordrng 1 134371220 (valve,dispenser), schdld next appmnt for 4/9 MON !,

Robert A.

FRIGIDAIRE REFRIGERATOR FFHB2740PE5A Found no fan in gan kit, needs fan also; ordrng 1 5304493604 (FAN), schdld next appmnt for 4/9 MON ! [***],

Robert A.

WHIRLPOOL REFRIGERATOR WRT541SZDM00 Found evap fan not running, but receiving power, replaced, op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,

Corey L.

WGD4815EW2 WHIRLPOOL DRYER Customer complaint dryer not heating, started timed dry cycle, unit is heating, vent clear from dryer to wall, no air flow outside at outside vent, took screen off at the vent outside lots of lint blew out, reinstalled vent screen, vent now clear; Job Cmpltd

Brian M.

MEDB765FW0 MAYTAG DRYER Cc that bulkhead was bent. Replaced bulk head op test ok ; Job Cmpltd,

Chad P.

WMH31017FS0 WHIRLPOOL MICROWAVE Found interlocks failing and fuse open. Replaced both. Op test ok. ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Dan H.

59675523400 KENMORE REFRIGERATOR Applied 120vac to compressor, compressor started, frost pattern formed, customer will install new start device and monitor; Job Cmpltd

Corey L.

MEW9627FZ02 WHIRLPOOL RANGE Customer complaint loud noise when baking on upper or lower oven, confirmed noise, coming from cooling fan, found part# label had got caught in fins, cleared, op test good; Job Cmpltd

Tim G.

WHIRLPOOL RANGE WFE525S0HV0 Installed and tested element, op test okOfr. 2500001800; Job Cmpltd,

Gail V.

MAYTAG WASHER MVWB835DW3 Ran diagnostics, good, ran test 52, good, all passed, tested pump and adj, good, op test okOfr 2500001801; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KDTE104EBL3 Installed rails and latch, op test ok; Job Cmpltd,

Robert A.

MAYTAG DRYER GAS MGD9700SQ0 , Found idler pully making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,

Robert A.

GE REFRIGERATOR GSS25GGHBCBB Recovered refrigerant, replaced cond fan and motor, control bd, ice maker and comp kit, pulled 28”vac w/pump, watched, charged 4.75oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Robert A.

Brian B.

WHIRLPOOL WASHER WET4027EW0 . Found shipping brace/ pins were not removed from back. Also, found vent is smashed behind unit. Advised office that vent will have to be replaced. Tested unit. Op test ok.; Job Cmpltd,

Brian B.

MAYTAG WASHER MVWB850YW0 Found machine very loud when spinning. Main bearings have failed. Checked lower components. Rotor and stator are still good. Will give est on shaft and bearings. Customer does not want to repair at this time. Paid sc. good for 30 days.; , Job Cmpltd,

Brian B.

KITCHENAID RANGE KERC607EAL0 Found some pads not responding and some digits in display are out. Fault code on display is for failed touch panel. Will need panel and board. Both parts have been discontinued. Office to research parts and report to warr co..; ordrng 1 3190378 (microcomputer) and 1 9752355CT (CONSOLE GLASS), saved tckt

Brian B.

KITCHENAID RANGE KERC607EAL0 Found some pads not responding and some digits in display are out. Fault code on display is for failed touch panel. Will need panel and board. Both parts have been discontinued. Office to research parts and report to warr co..; ordrng 1 3190378 (microcomputer) and 1 9752355CT (CONSOLE GLASS), saved tckt

Arthur V.

WHIRLPOOL WASHER CAE2745FQ0 Found unit control not lighting While working Needs control and water valve. ( hot valve just hums. ; ordrng 1 W11188527 (CONTROL ) and 1 W11205048 (WATER INLET VALVE), (GV)

Chad P.

WDF750SAYW3 WHIRLPOOL DISHWASHER Adjusted drain line and advised on soap and using pods. Found wash motor not turning over. Has power. Needs sump assy replaced. Cust will be thinking on repair. Job Cmpltd

Arthur V.

MAYTAG WASHER MVWX655DW1 Upon arrival unit in a continuous drain mode. Let unit finish and ran diagnostics found long fill no fill error. Needs water valve,drain hose and clamp ; ordrng 1 W10826733 (hose) and 1 W11127357 (WATER VALVE ASSY) and 1 WP356138 (clamp), schdld next appmnt for 4/9 MON

Arthur V.

WHIRLPOOL DRYER WED4815EW1 Replaced bulkhead Cycled unit no noise. Unit heating properly Unit op test ok. ; Job Cmpltd,

Robert A.

MAYTAGSXS SXS REFRIGERATOR MZD2665HEB Found frz evap frozen, bi metal open, jumped out, no power from control, needs control and bimetal, i/m stuck at 4, needs i/mCust to let us know;

Robert A.

GE REFRIGERATOR GSS25GGHBCBB Found highside leak, replaced section of tubing, pulled 28”vac w/pump, watched, good, charged 4.75oz r134a, unit cooling, op test ok; used 1 TJAF1200 (CHARGING TUBE), and 1 W10895757 (6/5COUPLING) from stock, Job Cmpltd,

Dan H.

LGN3624BW0 WHIRLPOOL DRYER Customer complaint that unit stopped mid cycle, found belt snapped, installed new belt, op test good ; used 1 341241 (BELT) Job Cmpltd

Corina B.

CWG3100AAS13 MAYTAG WALL OVEN CC that the temp does not stay. Found the igniter is weak. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER) Job Cmpltd

Corina B.

RF263LXTB3 WHIRLPOOL RANGE CC that the iven will not turn on. Found the control is dead. Checked the control has 120 volts going to it. Will need a new control. Called SM to order parts. Cust can install part. ; ordrng 1 W10840298 (cntrl-elec)

Corina B.

KUDE60FVSS3 KITCHENAID DISHWASHER CC that the unit does not wash the dishes and the soap dispenser does not open. Found the latch on the soap dispenser latch is broken. Will need a new dispenser. Cust does not want to repair

Corina B.

MVWC416FW1 MAYTAG WASHER CC that the unit is leaking. Found the tub was leaning forward and the water valve was running down the back of the tub. Leleved the tub. Ran a spin and drain unit is level. Ran a normal load no leaks. Optest ok.; Job Cmpltd

Corey L.

WRF757SDEM00 WHIRLPOOL REFRIGERATOR Customer complaint freezer has frost and ff section has ice built up on top left corner behind ice maker, confirmed, found service pointer addressing continual frost build up in freezer, called techline spoke with Austin, gave me a part number W10688359 per techline 7721669312; ordrng 1 W10688359 (sealer-gum) and 1 W10864519 (adapter), schdld next appmnt for 4/11 WED

Corey L.

AGD4675YQ3 ADMIRAL DRYER Customer complaint dryer not spinning, confirmed found belt broken, tension pulley intact, replaced belt, op test good; used 1 341241 (BELT) from stock, Job Cmpltd

Corey L.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint fridge making loud noise, confirmed ff evap frozen, ice built up to fan causing blade to hit ice, thermistor found loosely attached with a few cm gap between thermistor and copper, corrected thermistor, steamed out ice; Job Cmpltd

Brian M.

KODC304ESS00 KITCHENAID RANGE Cc complaint lower oven not heating up, found thermostat on back wall open, needs thermostat replaced; ordrng 1 W11165152 (thrmst-fix), schdld next appmnt for 4/10 TUE

Brian M.

MVWC565FW1 MAYTAG WASHER Cc that unit shakes wile spinning . Leveled unit, and advised the customer that with the suspension it does vibrate a little. Pop took pic 3-22-18; Job Cmpltd

Brian M.

FFHS2322MWKA FRIGIDIARE REFRIGERATOR Installed tube kit for ice maker , OP TEST OK ; Job Cmpltd,

Dan H.

KRFC300EWH01 KITCHENAID REFRIGERATOR Customer complaint that unit is warming up, fresh food section temperature at 49 degrees, freezer section temperature at 45 degrees, found leak at filter drier connection, recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890128, 1 W10890131, and 2 WPW10143759 (DRIER) from stock, Job Cmpltd

Dan H.

MEDX655DW1 MAYTAG DRYER Customer complaint that unit starts and stops by itself, Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit already running when tech arrived, unit shut off at 20 minutes left in cycle, found timer contacts c-b and c-a open should be closed, unit needs new timer, customer will contact us about rescheduling for return visit; ordrng 1 WPW10642928 (timer)

Chad P.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Found air damper knocking. Needs replaced. ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 4/9 MON

Chad P.

WFG540H0ES1 WHIRLPOOL RANGE Unit is sparking correctly. Replaced burner head. Op test ok. ; Job Cmpltd

Chad P.

MVWC416FW0 MAYTAG WASHER Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd

Chad P.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Replaced ice maker and cycled. Op test ok. ; Job Cmpltd

Chad P.

MVWC565FW1 MAYTAG WASHER Found front left leveling leg tapping in spin. Adjusted. And advised on loading. Op test ok. ; Job Cmpltd

Brian B.

FRIGIDAIRE REFRIGERATOR FFHS2611LWKA Checked temps, temps are normal. Found Icemaker motor running, but rake not turning. Will need new Icemaker. Office to order part; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/9 MON !,

Brian B.

WHIRLPOOL DOWNDRAFTVENT UXT4030ADS2 Found unit does not move a lot of Air. Checked voltage 120v input. Called whirl TL, Joel, 7721667148. He said that this is only 190 cfm unit and is the lowest airflow you can get. Unit is working properly. Better units would have airflow of 500 or greater. Op test ok.; Job Cmpltd,

Arthur V.

KITCHENAID DISHWASHER KDFE104DSS2 Found unit not draining due to customers plumbing. (Clogged plumbing under sink). Tried to get UI to fail. Could not Unit worked each time attempted. ; Job Cmpltd,

Arthur V.

FRIGIDAIRE REFRIGERATOR FFHS2611LBLA Replaced control. Op test good. ; Job Cmpltd,

Robert A.

KITCHENAID WALL OVEN Installed clock, op test ok; Job Cmpltd,

Chad P.

WRF532SMBM01 WHIRLPOOL REFRIGERATOR Unable to duplicate any noise issues advised OK to sell. Op test ok. ; Job Cmpltd

Dan H.

MGDC215EW2 MAYTAG DRYER Customer complaint of thumping sound, found a metal button in felt slide, removed, no noise now, op test good ; Job Cmpltd

Dan H.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR Installed new thermostat, op test good,; Job Cmpltd

Corina B.

FFGF3023LBE FRIGIDIARE RANGE CC that the front 2 burners do not come on. Cleaned the burner heads. One burner will light the other one will need burner head. Called SM to order part ; ordrng 1 316438200 (burner,5k), schdld next appmnt for 4/9 MON

Brian M.

MVWX655DW WHIRLPOOL WASHER Cc that water is way to low, ran calibration and auto test unit is running as design. Advised customer on loading machine for best optimization op test ok Job Cmpltd

Brian M.

MVWX655DW WHIRLPOOL WASHER Cc that water is way to low, ran calibration and auto test unit is running as design. Advised customer on loading machine for best optimization op test ok Job Cmpltd

Corina B.

MMV1164WW1 MAYTAG MICROWAVE CC that the fan does not turn off after the unit is done. Turned the microwave on several times fan did not stay. Advised cust if cooking on the cooktop on the back burners can turn on the fan to the microwave. Optest ok. ; Job Cmpltd

Corina B.

MMV4205DS1 MAYTAG MICROWAVE OVEN Replaced the harness. Optest ok. ; Job Cmpltd

Brian B.

FRIGIDAIRE REFRIGERATOR FFHS2611LWKA Checked temps, temps are normal. Found Icemaker motor running, but rake not turning. Will need new Icemaker. Office to order part; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/9 MON !,

Corina B.

JCD2389GEB JENN-AIR REFRIGERATOR C that the crisper front cover came off. Found the cover to the crisper drawer came off. Re installed the cover. Optest ok. ; Job Cmpltd

Corey L.

MVWB765FW0 MAYTAG WASHER Installed gearcase assembly, calibrated, op test good; Job Cmpltd

Corey L.

MFF2558VEW6 WHIRLPOOL REFRIGERATOR Installed new damper control, op test good, pulled unit out for customer to sweep and pushed unit back; Job Cmpltd

Robert A.

KITCHENAID REFRIGERATOR KSC24C8EYB02 Recovered refrigerant, replaced ff evap, comp and drier, pulled 28”vac w/pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok; used 1 TJSF1200 (CHARGNG TUBE), 1 W10895720 (8.5/5 COUPLER), 1 W10895757 (5/6COUPLER), and 1 W10896689 (5/4COUPLER) from stock 1044305352, Job Cmpltd,

Brian M.

WFG320M0BS WHIRLPOOL RANGE Replaced Front glass op test ok ; Job Cmpltd

Brian M.

WHRE550H1WW WHIRLPOOL WASHER Cc that washer was not spinning. Found motor flashing 1 long stop time , also found belt off motor, put belt back on and ran test cycle found loud grinding noise coming from motor. Needs motor and belt replaced estimate only do not order parts

Dan H.

MMV4205DS1 MAYTAG MICROWAVE Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) Job Cmpltd

Dan H.

WMH32519FZ0 WHIRLPOOL MICROWAVE Customer complaint that something popped and now nothing works, capacitor is good, diode is good, main fuse is good, had customer turn on breaker, saw arcing coming from behind unit, unit is hard wired in, this is an install issue, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd

Dan H.

WFG515S0ES1 WHIRLPOOL RANGE Wrong burner head recieved, ordering left front burner head, spark board is not needed ; ordrng 1 WPW10515455 (burnr-head), schdld next appmnt for 4/12 THU

Chad P.

WZF34X16DW01 WHIRLPOOL UPRIGHT CHEST Found control dead. Has power. Needs control replaced. ; ordrng 1 W10847847 (CONTROL. ), schdld next appmnt for 4/9 MON

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Installed chatter kit and handle. Op test ok. ; Job Cmpltd

Chad P.

MVWB835DW3 MAYTAG WASHER Ran unit on normal wash and drain spin with load. Unable to duplicate the issue. ; Job Cmpltd

Chad P.

MHW5100DW0 WHIRLPOOL WASHER Replaced pump. Op test ok. ; Job Cmpltd

Brian B.

MAYTAG WASHER MVWB835DW3 Replaced broken water inlet assembly. Tested unit. . Op test ok.; Job Cmpltd,

Brian B.

MAYTAG DISHWASHER MDB8959SFZ4 , Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,

Arthur V.

MAYTAG DISHWASHER MDB8959SFZ4 Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,

Arthur V.

MAYTAG DISHWASHER MDB8959SFZ4 Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,

Arthur V.

WHIRLPOOL COOKTOP ELE WFE515S0EW1 Replaced power cord and terminal block. Tested. Op test good. Top burners working also ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR GD5RVAXVB00 Replaced fan motor and blade. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL DRYER MEDB835DW0 Installed harness, ran unit, op test ok; Job Cmpltd,

Robert A.

JENN-AIR WALL OVEN COMBO JJW9627AAW Installed clock, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Chad P.

ARB8057CB AMANA REFRIGERATOR Found unit not defrosting. Advanced timer into defrost. Timer checks good. Found element open. Also thermostat is bulged. Needs heater and thermostat replaced. ; ordrng 1 12001937 (thermostat, DEFROST) and 1 WP67002493 (HEATER), schdld next appmnt for 4/9 MON

Macaulay G.

WTW5000DW1 WHIRLPOOL WASHER Washer not draining. Found open winding in drain pump. Replaced drain pump from truck stock. Tested ok.; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd

Macaulay G.

ED25RQXYW02 WHIRLPOOL REFRIGERATOR Replaced dual water valve in refrigerator. Tested water valve, water coming out ok, no leaks. Fills ice maker.; Job Cmpltd

Macaulay G.

ED5FTGXKQ02 WHIRLPOOL REFRIGERATOR Replaced thermostat in refrigerator. Unit turning on and cooling ok.; Job Cmpltd

Corey L.

WDT720PADM2 WHIRLPOOL DISHWASHER Took pictures of leak damage, light damage water found a hole under unit, simply went straight down for the most part onto basement concrete floor, customer states nothing was damaged, there is a light ballast very close to where leak occurred, but no evidence of water touched it, drain line popped off, clamp was not fully installed onto pump outlet, corrected, op test good; Job Cmpltd

Corey L.

WRF560SEYW02 WHIRLPOOL REFRIGERATOR Customer complaint making noise while dispensing water, confirmed very airy sound while dispensing, found water supply line not seated all the way at the connector on back of unit, corrected, op test good; Job Cmpltd

Corey L.

MVWB725BW0 MAYTAG WASHER Installed bearing stator rotor and rps, calibrated, op test good; Job Cmpltd

Corina B.

11092581200 KENMORE WASHER CC that when in a spin cycle it shakes bad. Found the pads are worn down. Will need new pads. Called SM to order parts. ; ordrng 1 285219 (pad) and 1 285744 (pad-suspen), schdld next appmnt for 4/9 MON

Corina B.

MSD2454GRW MAYTAG REFRIGERATOR CC that the unit does not dispense ice or water. Found the switch is corroded and one of the wires is broken off. Will need a new switch and wires. Called SM to order parts. ; ordrng 1 WP61005520 (switch- li), schdld next appmnt for 4/9 MON

Macaulay G.

GHWS3600F0WW GE WASHER Replaced seal oring, main gasket, rear tub, basket with trunnion, and front tub. Found pressure chamber and hose damaged. Offife to order pressure tube and chamber.; ordrng 1 WH41X10348 (hose (pressure)) and 1 WH41X10353 (air chamber), schdld next appmnt for 4/9 MON

Dan H.

KRFC300EWH01 KITCHENAID REFRIGERATOR , Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 2 W10890099, 1 W10890117, 1 W10890128, and 1 W10890291 from stock, Job Cmpltd