Near Lorain, OH 44055
David R
Job Details: 09/12/2019
DRYER MAYTAG MGD6630HW0 "Replaced control, tested. Cycled heat. Op test ok"
Near Perry Township, OH 44057
Dan H
Job Details: 09/12/2019
REFRIGERATOR GE PFCS1PJZASS "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 5 degrees, thermistors are good , unit needs new control board, customer does not want repair at this time ; ordrng 1 WR55X11064 (
Near Andover Township, OH 44003
Arthur V
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upon arrival unit not installed yet. Found strike stuck in door. Removed from door and reinstalled strike into frame. Opened and closed door several times. Op test good
Near Andover Township, OH 44003
Arthur V
Job Details: 09/12/2019
WASHER GE GTW485ASJ1WS Replaced lid lock and speed sensor and drive belt. Removed more food from between mechanisms under unit. Reamed out air port per service bulletin. Unit spun as designed
Near Avon, OH 44011
Gabriel P
Job Details: 09/12/2019
DRYER WHIRLPOOL WED7300DW0 Found l2 to neutral 0 voltage advise customer to get and electricians weak outlet
Near Solon, OH 44139
Brian M
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed controls All functions returned. Advised to let cool for 48 hours
Near Conneaut, OH 44030
Arthur V
Job Details: 09/12/2019
DRYER MAYTAG MGDB765FW0 Replaced strike and latch. Op test good
Near Walton Hills, OH 44146
Brian M
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc of no ice Found fill valve iced over Cleared ice ran multiple ice maker fill test Rant test harvest OP TEST OK
Near Lorain, OH 44055
Gabriel P
Job Details: 09/12/2019
RANGE WHIRLPOOL WFG505M0BS3 "When arrive found front frame loose took door out and took screw that hold frame out and re tighten the screws and frame was not loose no more,opt test ok,if it loose it again will need new frame opt test ok"
Near North Kingsville, OH 44030
Arthur V
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found gasket with a small divet causing some warm air to get in freezer. Found drain extension leaking and needs replaced. Also customer complaint of user interface outer sticker is bubbling. Also customer wants a price on a broken shelf Customer to call
Near Aurora, OH 44202
Brian M
Job Details: 09/12/2019
DRYER MAYTAG MGDB835DW4 Cc of no heat Hooked up gas line ran unit no heat Checked over all sensors found flame sensor open Needs flame sensor Customer stated that Home Depot has another dryer being delivered and not to fix right now
Near Cleveland, OH 44109
Corina B
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MRT519SZDM00 CC that there is frost in the freezer and water leaking in the ff section. Fz 2 ff 42. Steamed out the evap. Drain hole frozen steamed out drain hole. Silicone the liner in the freezer. Optest ok.
Near Cleveland, OH 44108
Corey L.
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint clothes are coming out grey and not cleaned, found hot/cold reversed, advised customer to use only 1-2 tbsp of an he detergent, filled tub, water clear, unit is spinning and draining, corrected hot/cold"
Near Amherst, OH 44001
Gabriel P
Job Details: 09/12/2019
WASHER WHIRLPOOL MVWB855DC3 "Replace transmission,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc unit leaking and ice buildup in freezerConfirmed drain pan and drain hole clogged. Replaced duck bill drain tube with customer supplied p trap style. Cleared ice from freezer. Steamed drain pan and drain hole clear. Op test good.
Near Garrettsville, OH 44231
Joe O
Job Details: 09/12/2019
WASHER WHIRLPOOL GHW9150PW0 "Cc: unit won’t start, won’t lock doorChecked connections to door lock. Found loose connection. Ran test cycle. Op test ok"
Near University Heights, OH 44118
Corina B
Job Details: 09/12/2019
RANGE WHIRLPOOL WGG555S0BS01 Replaced the igniter and burner. Did not need control. Brought back part. Heat ovens to 350*. Optest ok.
Near Lorain, OH 44053
Gabriel P
Job Details: 09/12/2019
DRYER WHIRLPOOL CEM2743BQ0 Found dust pan behind dryer making vibrating sound other then that wait 20 minutes no noise
Near Edgewood, OH 44004
Arthur V
Job Details: 09/11/2019
WASHER WHIRLPOOL CAE2745FQ0 Replaced actuator. Recalibrated. Ran service cycle. Passed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Madison, OH 44057
Arthur V
Job Details: 09/11/2019
DISHWASHER KENMORE 58716189400 Customer complaint unit stopping mid cycle. Also leaking from both corners. Needs control and door gasket (bottom) Customer does not want repaired.
Near Madison, OH 44057
Arthur V
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced both fresh food door seals and freezer handle. Reformed seals using heat. Op test good. Advised customer to engage humidity option when there is moisture on the mullion
Near North Madison, OH 44057
Arthur V
Job Details: 09/11/2019
RANGE KITCHENAID KGRS505XSS05 Found broil orifice clogged causing poor gas flow. Reamed out orifice. Op test good. Did temp check on top oven per customer request. Top oven reading 349 after 25 min. Op test good
Near Mentor, OH 44060
Arthur V
Job Details: 09/11/2019
RANGE ELE WHIRLPOOL WFE525S0HT0 Replaced left front burner and switch. Op test good
Near Painesville, OH 44077
Arthur V
Job Details: 09/11/2019
RANGE GE JB650DFCC Replaced customer supplied light bulb for oven. Customer complaint unit making a popping noise in bake. Set temp to 400 deg. No noise. Reset to 480. No.noise. Bake element and broil element both working as designed Advised cust ovens may make a popping
Near Madison, OH 44057
Arthur V
Job Details: 09/11/2019
DISHWASHER GE GDT580SMF6ES "Upon arrival unit op test good. Unit filling ,washing and draining properly Op test good Could not duplicate issue"
Near Painesville, OH 44077
Joe O
Job Details: 09/11/2019
DISHWASHER GE GDF520PSJ2SS "Installed water valve and drain pump, ran test cycle. placed water mat. Op test ok"
Near WARRENSVL HTS, OH 44122
Nicholas F.
Job Details: 09/11/2019
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 Cc washer is not working had to unplugged washer 4 times for it to start.had customer load washers with close.had customer start machine three times.then started normal wash which she selected.unit started normal wash.unit got to 37 mins went to 1:11 sta
Near Chardon Township, OH 44024
Jeff M
Job Details: 09/11/2019
REFRIGERATOR ELECTROLUX EW28BS85KSEA The Icemaker is freezing up needs a evaporator seal kit for the icemaker; ordrng 1 5303918784 (air handler housin)
Near Cleveland, OH 44118
Joe O
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDF518SAHW0 "Cc: beepingUnit would not allow me to enter diagnostics or change cycle. Started normal cycle, cancelled cycle. Unit started functioning properly. Ran diagnostics. Op test ok"
Near Highland Heights, OH 44143
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "CC that there is a squeak. Put a gasket behind the hinge, used grease for the hinges. Held drain pan and still squeaked when opening the door. Whirlpool will be replacing the unit."
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL KUDS35FXBL8 "The unit s sump motor is seized and needs replaced ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Auburn Township, OH 44023
Brian M
Job Details: 09/11/2019
RANGE WHIRLPOOL KODE900HSS00 Customer complaint of error f6e4 Found error for UI mismatch Replaced control and appliance manager as well as UI Helped customer connect to WiFi and ran test bake to 350 OP TEST OK
Near Cleveland, OH 44124
Jeff M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 As I was disassembling fridge I found both heaters dark chard black. The face plate and the fill tube heater need to be replaced; ordrng 1 W11087201 (heater) and 1 WPW10553630 (escutcheon)
Near Mentor, OH 44060
Jason N
Job Details: 09/11/2019
RANGE WHIRLPOOL WFG320M0BW2 "Installed control board. Ran light test, op test good. Customer also said oven temp doesn’t seem right. Ran bake test to 350. Actual temp after preheat was 375, set calibration -20."
Near Willoughby, OH 44094
Jeff M
Job Details: 09/11/2019
DRYER MAYTAG MEDC465HW0 The unit is gettin 240 vac. I tested all the fuses in the rear of the unit. The unit needs a pts switch and a timer ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)
Near Avon, OH 44011
Gabriel P
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFF302EWH02 "When arrive fridge was not plug in ,so I plug fridge in and waited 20 minutes and no noise,opt test ok"
Near Edgewood, OH 44004
Arthur V
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer door has bad rust streaks running down door and there are many rust spots throughout Please order freezer door —- please allow 4-8 wks for delivery. Customer to call to reschedule when part arrives (unit not leaking customer assumed strea
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/11/2019
REFRIGERATOR GE GTZ18ICELRSS "Customer complaint not making ice, confirmed found fill tube frozen again, cleared, found gaps on liner corners of frz opening, siliconed, op test good"
Near Chagrin Falls, OH 44023
Nicholas F.
Job Details: 09/11/2019
WASHER MAYTAG MVWC565FW1 Installed new control ran factory cal cycle op test good
Near Mentor, OH 44060
Jeff M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY02 "Icemaker failed it’s receiving 120 V AC needs new icemaker estimate only; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW0 "Cc: won’t agitate, or spin high speedFound error codes f2e1(stuck key) f7e1 (basket speed fault) f0e5(off balance load). Found basket hub stripped out. Needs hub. Replaced hub. Ran auto test and calibration; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1
Near Brooklyn, OH 44144
Nicholas F.
Job Details: 09/11/2019
WASHER WHIRLPOOL WTW5000DW2 Cc washer will not go through cycles.ran diagnostic found f8e1 no fill long fill error code.aran auto test cycle unit passed all cycles op test good.cold water and hot water valve fill at same rate.ran drain and spin unit drained and spun.unit is operatin
Near Lakewood, OH 44107
Corey L.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Customer complaint milk got warm but it’s cooling now, temps were 40 ff and 0 frz, customer has a lot of items in fridge and settings are at recommended, items are all the way to back and the sides, advised customer to turn temp dial to a little cooler a
Near Aurora, OH 44202
Brian M
Job Details: 09/11/2019
OTR MICROWAVE WHIRLPOOL WMH53520CS0 Cc of unit saying door open Found switches malfunctioning Replaced using truck stock; used 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock
Near Kent, OH 44240
Brian M
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc of rust on outer door panel Found water sitting behind clear coat and rusting was able to pop bubble and clean up but clear coat is peeling Customer to call whirlpool to see if they would cover it
Near Cleveland, OH 44108
Jason N
Job Details: 09/11/2019
WASHER AMANA NTW4516FW3 "Cc unit not filling or workingRan diagnostics, found code f8e1 for long fill. Ran auto test and calibration. All functions passed. Customer stated that it doesn’t fill the tub with water. Explained to customer how these units fill with water and that she
Near Cleveland, OH 44108
Jason N
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc unit has water on top of freezer doorConfirmed condensation, dripping from mullion flipper. Turned humidity control on, wiped away condensation. Advised customer how humidity control works, and to monitor if condensation returns."
Near Solon, OH 44139
Dan H
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Customer complaint that unit is not making ice, found white wire through door open, unit needs new door, stainless steel door is no longer available ; O-emld tckt"
Near Cleveland, OH 44109
Corey L.
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW5620HW0 "Tested power at outlet, power tests pass to filter, control led lit flashing every .5 seconds indicating micro controller is good, control is sending 5 vdc to ui, harness ohms checkout, replaced ui with part sent, optimized prongs on wire harness ends t
Near Kent, OH 44240
Brian M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Cc of leak Found leak coming from supply lime Customer has plastic water line Advised on replacing with copper
Near Cleveland Heights, OH 44106
Joe O
Job Details: 09/11/2019
REFRIGERATOR GE CFSP5RKBCSS "Cc: gasket needs repaired, and ice maker not freezingReplaced gasket. Found ice maker fan not spinning. Found fan is receiving power. Found small rip in other door gasket. Needs ice maker fan and door gasket ordrng 1 WR14X10237 (gasket french with f18778
Near Cleveland, OH 44113
Joe O
Job Details: 09/11/2019
REFRIGERATOR JENN-AIR JSD2789DES Cc: not coolingFound rear wall of freezer completely frosted over. Unit would not go into defrost. Ohmed out defrost heater and bimetal. Needs adaptive defrost and bimetalHeater comes as assemblyAdaptive defrost control shows no longer available.; ordrng
Near Woodmere, OH 44122
Joe O
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: frost in freezer, freezing food in ff sectionAdvised customer to allow room for air to flow in refrigerator. Found ice in bottom of freezer not allowing the freezer to close completely. Removed ice. Op test ok"
Near Beachwood, OH 44122
Jason N
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Ran step 4 diagnostics to home 3way valve, Recovered refrigerant, installed compressor, uv drier, and ff evaporator. Pulled 29 in/hg vacuum for 15 min, shut off vac pump, watched gauges for 15 min for any changes, no change. Charged system with 5.3 oz,
Near Garfield Heights, OH 44125
Brian M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01 Cc of noise like a valve Found ice maker hooked up but no water supply customer does not use ice maker they accidentally turned ice maker on and they where hearing the ice maker cycling Removed ice maker per customer request OP TEST OK
Near Cleveland, OH 44109
Nicholas F.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc of control Failure.dispenser is not working.compressor is loud lights won’t turn on.confirmed all lights are off.control is dead on fresh food crisper drawer.frost build up in freezer causing evaporator fan to hit and make loud noise compressor and con
Near Geneva Township, OH 44041
Jeff M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Recovered what little Freon was in the unit. Removed the old parts installed new parts put unit 30 inch vacuum and let it set for 15 minutes tested good add 4.27 ounces of Freon frost pattern developed good heat transfer recommended 24 hours before loadin
Near Geneva Township, OH 44041
Arthur V
Job Details: 09/11/2019
WASHER WHIRLPOOL WTW4815EW1 Upon arrival unit i. A continuous drain mode. Plugged in and let unit finish cycling Ran diagnostics. No errors. Ran service cycle and unit passed. Advised customer in manual where it says not to leave door open
Near Avon, OH 44011
Gabriel P
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW9500TC01 "Found error code f35 pressure sensor failure every time I go to diagnostic it will not complete test it show code f35 search for pressure sensor but is discontinued call bj he did a nation wide search could not find it it can’t not be repairable also fou
Near Westlake, OH 44145
Corina B
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the dispenser is leaking water. Filled several cups of water no leaking. Water spraying correctly. Reseated the water connection at the door. Checked ice maker, has clumps of ice. Advised cust to dump the bin of ice every 7-10 days. Optest ok"
Near Strongsville, OH 44136
David R
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced rail. Op test ok.
Near Cleveland, OH 44111
Corey L.
Job Details: 09/11/2019
WASHER WHIRLPOOL MHW5500FW1 "Customer complaint washer is turning yellow by buttons, confirmed the console is slightly yellowish compared to dryer of same age next to it, unable to recover an acceptable pop, unit would need new console W11218376; saved tckt"
Near North Royalton, OH 44133
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is thumping, ran diagnostics no error codes found, ran high speed spin and heavy agitate in manual test cycle, no unusual noises heard, unit is operating as designed"
Near Cleveland, OH 44112
Jason N
Job Details: 09/11/2019
WASHER WHIRLPOOL MHW5500FW1 "Cc unit not powering onChecked power in to unit, good at 127v. Unit needs control board. Job will need second man due to stacked dryer. ; ordrng 1 W11201286 (cntrl-elec) and 1 WPW10367632 (noise filter)"
Near Richmond Heights, OH 44143
Jason N
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW1 "Cc unit tearing clothes in wash Ran diagnostics, no codes. Ran auto cycles and calibration. All functions passed. Checked washplate and basket condition. No rough spots, wash plates seems warped or not sitting flush. Washplate is tight. Ordering washplat
Near Mogadore, OH 44260
Brian M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Went to install auger motor found old one to be moving just fine then all of sudden stopped called because I thought now we might have a wiring or board issue whirlpool had me check power at high voltage board had 117v they advised that I had a broken wi
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replace door,opt test ok"
Near Parma, OH 44134
Corey L.
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer still leaking bubbles from back on clean cycle, stated she had used cycle at least 5 times since without any cleaning agent and it still occurs at the end of the cycle, customer has lint catcher attached to drain hose, started c
Near Columbia Township, OH 44028
David R
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced door and IM. Didn’t replaced the ice maker at first and went into service mode and the twist tray stopped halfway through. Put in new ice maker and worked perfectly.
Near North Royalton, OH 44133
Dan H
Job Details: 09/11/2019
DISHWASHER AMANA ADB1400AGW1 "Installed new dispenser, op test good"
Near Highland Heights, OH 44143
Jason N
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Cc unit leaking from ice makerCustomer states when water source is turned on, water coming from ice maker, but water dispense works fineChecked water valve power, both sides 0v at rest. Turned source on, confirmed water coming into ice maker. Checked wat
Near North Royalton, OH 44133
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MHWE450WW01 "Customer complaint that unit is not starting, unit is flashing f28(serial communication error) error code, no model/serial tag, cleared error code, reset control, ran test cycle, unit completed test cycle, started normal wash cycle, unit filled and beg
Near North Ridgeville, OH 44039
Corina B
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 CC that the unit is leaking from the right side of the dishwasher. Started a cycle not leaking from the pump and motor or the drain pump. Door gasket is good. Removed the front door. Raised legs to dishwasher. Optest ok.
Near North Royalton, OH 44133
David R
Job Details: 09/11/2019
WALL OVEN KITCHENAID KEBS107SSS04 "Cc bake/broil not working. Found thermal fuse open. Will need fuse and blower; ordrng 1 WP8303972 (blower 255.28) and 1 WP8304452 (fuse-thrml 80.19), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Solon, OH 44139
Dan H
Job Details: 09/11/2019
RANGE FRIGIDAIRE FGEF3032MFH "Customer complaint that oven is not turning off, confirmed, unit needs new control ; ordrng 1 316419361 (overlay 13.23) and 1 316557260 (controller 136.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, OH 44137
Brian M
Job Details: 09/11/2019
WASHER WHIRLPOOL 1CWTW4845EW1 Cc of no drain Found drain to debris in it dropped drain Cleared debris Ran test cycle OP TEST OK
Near Westlake, OH 44145
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 CC that there is frost in the freezer and the deli gasket is torn. Found a big chunk of ice on the bottom of freezer door. Gasket to freezer is closing properly. The deli gasket is torn in the center. Will need a new deli gasket. ; ordrng 1 WPW10443326 (g
Near North Olmsted, OH 44070
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that there is water in the ff section. Found a gap in the ff section at the liner and frame quarter inch. Took pic. Called t/l unit is non repairable.
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2019
RANGE WHIRLPOOL WFE320M0ES2 Found error code f9 check all wired all good check voltage on terminal from l1 to n 124 and l2 to n 124 and from l1 and l2 248 call bj explain will need a control ordering ; ordrng 1 W11122560 (cntrl-elec)
Near Westlake, OH 44145
Corina B
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KSSO48QTX00 "CC that there is water leaking the filter popped out of the housing. Could not find a water leak. Talked to BJ and said to replace the housing, due to the filter popping the filter out. Office to order parts; ordrng 1 EDR3RXD1 (water filter 6600) and 1 W
Near Brooklyn, OH 44144
Nicholas F.
Job Details: 09/11/2019
DRYER GE DDG5980VALWH Installed new belt open test good.adviced customer to change vent to solid metal or rigid metal vent.
Near Warrensville Heights, OH 44128
Nicholas F.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc refrigerator won’t dispense ice.confirmed.ice was jamming auger motor from spinning properly.cleared ice.ice dispenses in crush and cubed form op test good
Near Solon, OH 44139
Brian M
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Cc of noise still Pulled fridge out using floor protection Found waterline kinked in between cabinet had to quickly pull line and shut off water valve so i could pull fridge out all the way before proceeding to pull all the way out reconnected line and ma
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2019
RANGE WHIRLPOOL WFG320M0BS3 Call tech line replace the inner trim; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door) and 1 W11209792 (trim-door) and 1 W11232008 (trim-door) and 1 WPW10535767 (glass-door)
Near Valley View, OH 44125
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint of a lot of lint on clothes, ran diagnostics no error codes found, unit is agitating normally, unit is operating as designed"
Near Parma, OH 44130
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MVWB835DW3 "Customer complaint that knob will not move to select cycle, confirmed, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Near Parma, OH 44129
Corey L.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer complaint top frz drawer stuck, confirmed, found top drawer in sideways and back right wheel fell under the track, corrected, advised customer to open and close drawers and door from the center not either side,ordrng 1 W11224587 (frame)"
Near Lorain, OH 44052
Gabriel P
Job Details: 09/11/2019
WASHER AMANA NTW4516FW3 When arrive found washer on flood mode wait it 8 minutes till it stop ran diagnostic found error code f8e1 long fill no fill and f0e2 over suds cold water was turn off correct issue also customer was using too much detergent explain how much to use ran fo
Near Independence, OH 44131
Corey L.
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint ice is not dispensing anymore, confirmed, found ice chute frozen solid, gasket on chute door closing tight, ordering plate asm under bin; ordrng 1 W10682175 (plate)"
Near Sheffield Lake, OH 44054
Corina B
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "CC that the ui is flashing. When arriving there is water main break no water to house. Cust had a video of the lights flashing. Removed from panel found the wires to the door latch are being pinched from the bracket cover. Will need a control, wire harne
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/11/2019
DISHWASHER KITCHENAID KDS21 "Cc: not washing properly, rust on racksFound rust on upper and lower racks. Ran test cycle. Op test okSpoke with BJ racks are not covered by warranty"
Near Painesville, OH 44077
Joe O
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leakingFound ice maker over filling and leaking into bin then leaking through dispenser. Adjusted ice maker water flow. Op test ok
Near Columbia Township, OH 44028
David R
Job Details: 09/11/2019
DRYER MAYTAG MDE9800AYW "Cc not heating, control messing up. Control will not let me go into certain modes or even go back to change settings. Tested components, fuses, motor, door switch, heater all checked good. 240 going into board. Control and UI no longer available."
Near Amherst, OH 44001
Gabriel P
Job Details: 09/11/2019
WASHER MAYTAG MVWB765FW3 Found no error code ran calibration and auto test pass ran rapid cycle pass no clicking explain customer that he might had a bigger load and it was over working the transmission when agitation also try 7 large towels and heard the click noise he was heari
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW9450WW00 "Cc: loud noise in spin cycleReached had in unit. Able to lift entire tub and move around. Bearings extremely loud in hand spin. Needs outer tub and basketOffice to reschedule; ordrng 1 280238 (tub,front) and 1 W10261338 (tub-outer) and 1 WPW10159904 (bas
Near Wickliffe, OH 44092
Jason N
Job Details: 09/11/2019
WASHER AMANA NTW4516FW3 "Cc unit wobbly and getting out of balanceRan auto test and calibration. All functions passed. Checked suspension, all look good. Watched spin test with top open, basket looks out of round. Ordering basket. Customer to call and schedule when parts arrives
Near Euclid, OH 44123
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "ran entitlement good. CC that the unit is not cooling. Fz 23 ff 70. Found the evap fan not running. Steamed out evap fan was covered in ice. Checked the heater, good. Gaskets good. Will need a new evap fan. ; ordrng 1 WPW10464673 (motor-evap)"
Near LaGrange, OH 44050
David R
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc unit not cooling. Found Evap cover covered completely with ice. Fan not running. Heater has resistance. Control not sending out bolts. Ordering control, fan, and harness.; ordrng 1 W11174836 (cntrl-elec) and 1 W11366397 (HARNESS) and 1 WP2315549 (evap
Near Maple Heights, OH 44137
Nicholas F.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Installed new motor and blade steamed out air vent to fresh food section op test good allow 24 hours to return to normal temperature.
Near Bainbridge, OH 44023
Brian M
Job Details: 09/10/2019
WASHER MAYTAG MVWB766FW1 "Cc of unit not filling Found unit able to fill but agitates when spinning Did not hear clutch activating replaced using truck stock OP Test no good still agitation when spinning Went to remove tub found basket spline broken away from baskets Needs basket