We serviced a
WHIRLPOOL WALL OVEN
Model KEMC377KSS05
Near Bay Village, OH 44140
Marie V
Job Details: 06/16/2021
"Cc that they had a power outage and that the unit got crazy and locked the door and it wont open, I was able to unlock the unit and tested oven and microwave, pass. Too cust that unit will need new door lock, cust will call if she wants to continue ; ordrng 1 WP9760889 (Door lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Painesville, OH 44077
Joe O
Job Details: 06/16/2021
Installed ice maker. Cycled ice maker. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 06/16/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/16/2021
"Customer complaint that no water is coming into unit, confirmed, no power to valve from control, unit needs new control; ordrng 1 W11305303 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/16/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 46 degrees, freezer section temperature at -3 degrees, found evaporator frozen solid, defrost thermostat is open, unit needs new defrost thermistor and control; ordrng 1 W10316760 (Thermistor) and 1 WPW10120827 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.46602502
Near Painesville, OH 44077
Jeff M
Job Details: 06/16/2021
I install the new parts in line fuse an infinite switch. Still not working. This machine has a lockout control top burner board. This burner board coincides with all of the cooktop burners. This board has failed; ordrng 1 316418101 (Lock out control)
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Solon, OH 44139
Dan H
Job Details: 06/16/2021
"Customer complaint of loud banging noises and unit is not spinning clothes, ran drain and spin cycle, unit spins, put load in unit and ran drain and spin cycle, unit spun out clothes, suspension is good, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/16/2021
"Customer complaint of error code, ran diagnostics found f3e1(water level system error), f6e3(communication error acu-ui),and f8e3(overflow condition ) error codes, ran test cycle, unit completed test cycle, unit needs new control, customer does not want repair at this time ; ordrng 1 W11201290 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
David R
Job Details: 06/16/2021
Cc unit not finishing cycle. Found No Fill Long Fill error. Hoses reversed. Corrected. Tested diagnostics cycle. Good. All components working. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Newbury Township, OH 44065
Dan H
Job Details: 06/16/2021
"Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) error code, cold water is slowly entering unit, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
JENN-AIR RANGE
Model JES9800CAS01
Near Chardon, OH 44024
Jeff M
Job Details: 06/16/2021
The control is not sending power. The bake work but not the broiler. Needs a new control ; ordrng 1 WP8507P234-60 (Control) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, OH 44085
Jeff M
Job Details: 06/16/2021
Customer has ice buildup inside his refrigerator in the freezer and theres ice buildup underneath the icemaker. There is an adapter kit that should correct all this; ordrng 1 W10864518 (Adapter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Geneva, OH 44041
Jeff M
Job Details: 06/16/2021
Installed the new part op tested good. Fan and cover
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Westlake, OH 44145
Corina B
Job Details: 06/16/2021
"CC that the unit is not drying the dishes. Confirmed. Checked the fuse, good. Checked the heating element open. Will need a new element. Office to reschedule ; ordrng 1 W10518394 (Heating element)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Amherst, OH 44001
David R
Job Details: 06/16/2021
"Customer had POP. Customer said giving F9E1 error, customer said do not hear drain motor when pressing cancel drain button. Took apart drain pump. Found debris, removed. Tested. Draining properly. Good. Op test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Elyria, OH 44035
David R
Job Details: 06/16/2021
"New gasket not conforming to cabinet. Twisted both ways and still not working. Found bottom of door is starting to bow out. Ordering door, gasket and badge. I let customer know it can take up to 6 weeks to get a door ***requesting double labor ; ordrng 1 W10746789 (Door) and 1 W11501317 (Gasket) and 1 W11178521 (Nameplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Kirtland, OH 44094
Jason N
Job Details: 06/16/2021
Cc unit ice maker but working Ran ice maker test 44 came back 23 for motor position fault. Checked wires on freezer door. Found broken wires on harness. Not enough wire left for repair. Unit will needs freezer door. Customer not repairing at this time. Estimate only. ; ordrng 1 LW10728959 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW02
Near Westlake, OH 44145
Corina B
Job Details: 06/16/2021
CC that the unit is leaking.confirmed. Service pointer W11397260A to replace the drain tube. S code S38253. Will need a new drain tube. ; ordrng 1 W11190084 (Drain tube)
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Burton, OH 44021
Dan H
Job Details: 06/16/2021
"Customer complaint that dryer is not starting, confirmed, found unit is only receiving 120vac, advised customer that they need an electrician to correct power supply, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Avon, OH 44011
Marie V
Job Details: 06/16/2021
When arrived inspected part it was damaged will have to reorder. Took pics.; ordrng 1 Wow10605427 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Lakewood, OH 44107
Corina B
Job Details: 06/16/2021
"CC that there is a squealing noises. Unit is in a closet stacked with trim around the door. Trim will need to removed. Will need a blower wheel, motor, drain pump and dryer repair kit. Office to reschedule. ; ordrng 1 W11209428 (Motor) and 1 W10364994 (Wheel) and 1 4392067 (Dryer repair) and 1 W11551760 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Lakewood, OH 44107
Corina B
Job Details: 06/16/2021
"CC that she smells gas inside the dryer when running and then stops heating. Cycled the dryer several times, heating every time. Started the dryer no smells of gas. Will need the burner assembly. Office to reschedule. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW
Near Painesville, OH 44077
Joe O
Job Details: 06/16/2021
Installed belt. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Avon, OH 44011
Gabriel P
Job Details: 06/16/2021
"opt test ok, No noisy operation. Found broken glass shelf, Will need shelf. Ordering shelf; ordrng 1 WPW10739590 (Glass shelf)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTBL01
Near Avon, OH 44011
Marie V
Job Details: 06/16/2021
"Cc that the unit is leaking and that they had someone check unit and said it was the valve but he was not sure. Took back panel off and ask cust to turn the water on , found water coming out of water valve, cust has part, replace part, tested water . Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Avon, OH 44011
Gabriel P
Job Details: 06/16/2021
"Replace,part opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW1
Near Chardon, OH 44024
Brian M
Job Details: 06/15/2021
Cc of low lent to no lentInspected vent and blower housing clear Open and inspected inside no issue or build Could not determine issue at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Berea, OH 44017
Marie V
Job Details: 06/15/2021
"Cc that the unit clicks and sometimes it does not unlock, ran diag found error code of F5E3 lid unlocked fault F2E1stuck key F5E2 lid lock fault. Replace lid lock, calibrated unit, ran auto test . Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Painesville, OH 44077
Joe O
Job Details: 06/15/2021
Installed control and belt. Ran diagnostics test cycle. Ran towels cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Garrettsville, OH 44231
Brian M
Job Details: 06/15/2021
Cc of leak Found gasket on valve to be smashed in wrong position Fixed gasket OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGG500EBS2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/15/2021
"Cc that the oven is it took forever to cook something and that one burner takes for ever to light, adjusted ignitor on left front burner and turned oven on to test, and explain cust that if shes cooking something that takes less than a hour to allow 15 to 20 min more after buzzer goes off. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/15/2021
"Cc that the unit is leaking from underneath, ask cust to open the water to mind leak, found a leak at the main line. Replace the sleeve and tested unit, old sleeve was torn causing a leak. Cycled ice maker op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44113
Marie V
Job Details: 06/15/2021
"Called cust is not available shes at work, ask me to schedule her for the 06/24/2021; schdld next appmnt for 6/24 THU !"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Parma, OH 44129
David R
Job Details: 06/15/2021
"Replaced gasket, tested. Good. Op test ploy"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Broadview Heights, OH 44147
David R
Job Details: 06/15/2021
"Cc of screeching noise. Let customer know, bottom frame underneath unit smashed in a little bit. Found cover to motor fan was not put on correctly causing noise, corrected. Almost found the unit has the side hole knockout and that piece was sitting on the motor causing noise as well. Corrected all. Tested. Showed customer, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Shaker Heights, OH 44122
Joe O
Job Details: 06/15/2021
"Cc: freezing in ff section, freezer door pivotingFound unit over stocked and items directly in front of the vent. Advised customer on allowing air to flow, and not blocking venting. Advised customer the doors design allows it to pivot. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG RANGE
Model MGRH865QDQ
Near Broadview Heights, OH 44147
David R
Job Details: 06/15/2021
"Cc name not working. Found bake igniter discolored. Not giving correct amps. Replaced from t/s. Tested 350. Good. Cycling, heating. Good. Op test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near University Heights, OH 44118
Jason N
Job Details: 06/15/2021
"Cc unit stopped coolingFound ff section warm, no airflow from air damper. Freezer section was recently frozen, product starting to thaw. Frost and ice buildup on evap cover, evap fan not working, blades iced up. Turned on manual defrost, defrost heater working. Not a defrost problem, more likely a door was left open causing evaporator to ice up around evap fan. De iced freezer. Freed up evap fan. Evap fan is working. Reassembled freezer, let unit cycle. Good frost pattern on evap, good airflow to both sections. Advised customer to allow up to 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mantua, OH 44255
Brian M
Job Details: 06/15/2021
Installed control Made sure fans kicked on and compressor running Advised to watch for 48 hours OP Test Ok
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, OH 44122
Joe O
Job Details: 06/15/2021
Cc: not heating past 177 degreesFound unit in Celsius. Switched to Fahrenheit. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Beachwood, OH 44122
Joe O
Job Details: 06/15/2021
Cc: noiseFound debris in blower wheel. Removed debris. Op test ok
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Mentor, OH 44060
Jeff M
Job Details: 06/15/2021
The unit is leaking from the fresh food evaporator. The drain is clear unfortunately theres so many cracks plastic in the liner surrounding the drain and it almost looks like 60% of it goes down the drain and the other 40% just leaks through the cabinet. Non-fixable.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 06/15/2021
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Customer showed pop took pic Cc unit not dispensing water but it is making ice Found relay clicking for water but no flow Ran diagnostics found flow sensor showing failed Needs valve ; ordrng 1 WPW10159842 (valve-inlt)
We serviced a
MAYTAG DRYER
Model MDG600BWW
Near Willoughby, OH 44094
Jeff M
Job Details: 06/15/2021
The timer knob is cracked needs a new timer knob; ordrng 1 WP33001621 (Knob) and 1 S
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Rock Creek, OH 44084
Jeff M
Job Details: 06/15/2021
The unit is not making any sound no training no notification sounds. Needs a new user interface. It also has a bad temper sensor that has a code that limits the max spin speed due to water temperature issues needs a new set of water valves. No eta ; ordrng 1 W11135391 (Ui) and 1 W11172234 (Water valves)
We serviced a
KITCHENAID RANGE HOOD
Model KVUB600DSS4
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/15/2021
"Replace light and console,opt test ok"
We serviced a
GE REFRIGERATOR
Model TFX25JRYFWW
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/15/2021
"Found tube clog with minerals debri clear out,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/15/2021
"Cc: loose handles, squeaking doorFound floor creaking when door opening and closing. Tightened handles and screws. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Roaming Shores, OH 44084
Jeff M
Job Details: 06/15/2021
Customer is having an issue with the machine cooling its also having an issue with it leaked water out of the freezer freezer once. I called Tech Line I describe to him whats going on he told me as far as the water leaking out since it only occurred the one time make sure that the back freeze drain is not frozen which it is not. All the seals tested good the cabinet tested good theres no holes theres no gaps. Customer had a set a temp gauge is inside the fridge and freezer the fridge register 36? the freezer registered 7?. When I called Tech Line he told me those temperatures were good. Customer also notices at times the temperatures will fluctuate quite drastically throughout the day I tried to explain to him refrigerator goes into a defrost cycle which will cause the temperatures in the fridge and freezer to change drastically. Which is normal. The unit is operating as designed. The water leaking out of the fridge is not duplicatable.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Marie V
Job Details: 06/15/2021
"Cc that the unit gave an arrow code while working on it and that the light will not shut down. Ran diag, found error code F1E1 and we also found a igniter not sparking. Unit will need ignitor and control.; ordrng 1 WP9762793 (Control) and 1 9762938 (Ignitor) and 8 WP3368921 (Screws)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/15/2021
Found unit not getting proper voltage from L1 to L2 is only getting 20 v need an electrician
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/15/2021
"Noise customer hearing is normal also show all normal sounds on the user guide,opt test ok"
We serviced a
MAYTAG WASHER
Model MHWE550WW01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/15/2021
"Found error f24 bad valve sensor when starting any wash cycle error code f24 appear replace sensor,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Avon, OH 44011
Gabriel P
Job Details: 06/15/2021
"Found pulley squealing replace dryer kit,opt test ok ; used 1 4392067 (Dryer kit) from stock"
We serviced a
MAYTAG DRYER
Model MEDX600XW0
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Cc of noise Found noise to be idler pulley Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR RANGE
Model JGC7636BS
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Cc unit not igniting properly Found all burners working properly OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Aurora, OH 44202
Brian M
Job Details: 06/15/2021
Installed ice maker ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Solon, OH 44139
Brian M
Job Details: 06/15/2021
"Cc no heat from microwave Found no power coming from transformer Advised on transformer and mag replacement ; ordrng 1 W11238401 (transformr) and 1 W11346197 (Mag) and 1 WP4375321 (fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rocky River, OH 44116
Marie V
Job Details: 06/15/2021
"Cc that the unit is smelling, advise cust to use a different soap, and left some samples for cust to try and also use rinse aid. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/15/2021
Installed mullion rail. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Willoughby, OH 44094
Joe O
Job Details: 06/15/2021
"Cc: rusting out, leakingFound rusted around bleach cup. Advised customer cosmetic issues are not covered under extended warranty."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Marie V
Job Details: 06/15/2021
"Cc that the unit is not cooling but freezer seems like is cooling a little, took temps fresh food section was at 75* and from 2* to 17* on freezer. Took evap cover off and check frost pattern, is good evap fan motor is getting 120V but not running. Unit will need evap motor fan. ; ordrng 1 WPW10464673 (Evap fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Jeff M
Job Details: 06/15/2021
The noise the customer was hearing was the drain pump. She had the lid open while a cycle was running and it caused the machine to go into a safe mode I showed her how to cancel that noise I put the machine into diagnostics everything tested good there was no codes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/15/2021
Temperatures in the freezer was about 15? the temperature inside the fridge is about 45?. The dampener assembly inside the freezer was set to coldest which limits the cold air into the fridge raider section to force the freezer to stay colder. Unit op tested good; ordrng 1 WP8286828 (Spk) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/15/2021
Cc of ice build up In freezer Found gasket not sealing on door handle side Fixed gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/15/2021
Door was damage re ordering ; ordrng 1 W10746794 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Burton, OH 44021
Brian M
Job Details: 06/15/2021
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Willoughby, OH 44094
Joe O
Job Details: 06/15/2021
Installed sump assembly and spray arm ran test cycle. Op test ok
We serviced a
GE DRYER
Model GHDP490EF1WW
Near Lakewood, OH 44107
Corina B
Job Details: 06/15/2021
"Cc that dryer will not tumble. When we arrived customer explained that dryer was working again so we took a look at it and Ran for about 20min and the dryer is tumbling and heating as designed. But found that the timer was not advancing on the delicate cycle. Gave customer estimate they will not fix unit for now.; ordrng 1 WE4M527 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Cleveland, OH 44102
Corina B
Job Details: 06/15/2021
"Replaced the timer. Started a cycle, timer advanced. Did not hook the vent back up due to the vent being clogged. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/15/2021
"Cc unit not turning on, previously making a squealing noiseConfirmed unit will power on, but not start a cycle. Checked belt, found belt loose, idler pulley had come apart, disengaging belt switch. Unit needs idler pulley. Replaced using truck stock part. Ran dryer op test, good heat and tumble. Op test good.; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44120
Jason N
Job Details: 06/15/2021
Cc unit making knocking noise in cycle.Confirmed noise in operation. Found small pieces of metal debris stuck in front felt seal. Removed and retested. No abnormal sound heard. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Royalton, OH 44133
David R
Job Details: 06/15/2021
"Cc some of lettuce and in bags getting condensation. Went into diagnostics, adjusted test 7 defrost mode to step 2, basic 8 hour defrost mode. Covered up half intake air under drawer. Less air will be let to produce. Also went over customer havent to adjust temp and drawer options to different settings. Condensation cannot be stopped. Can refer to owners manual for humidity controls as well. Recommend Produce Preserver as well. Give time for unit to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cleveland, OH 44115
Dan H
Job Details: 06/15/2021
"Installed new freezer section door, op test good"
We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Westlake, OH 44145
Marie V
Job Details: 06/15/2021
"Replace control ,o changes on been able to adjust date but just the time. Most likely is not available any more. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Cleveland, OH 44115
Dan H
Job Details: 06/15/2021
Unable to locate door to repair; saved tckt
We serviced a
MAYTAG DBL WALL OVEN
Model MEW5627DDS10
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/15/2021
The unit will turn on theres only two buttons that will work that is the upper oven cancel button in the lower oven cancel button needs a new main control board user interface the user interface is discontinued. The service call for this machine was applied to the first PVR; ordrng 1 W10757360 (Control) and 1 S and 1 W10322902 (Ui discontinued)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Eastlake, OH 44095
Joe O
Job Details: 06/15/2021
Swapped switches. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Mentor, OH 44060
Joe O
Job Details: 06/15/2021
Installed sump assembly. Ran diagnostics test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Sheffield Lake, OH 44054
Marie V
Job Details: 06/15/2021
Replace thermistor and diffuser. Op test ok
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Lakewood, OH 44107
Jason N
Job Details: 06/15/2021
Cc unit warming drawer off trackFound left drawer slide detached from frame. Removed drawer and reattached drawer slide. Reinstalled drawer. Op test good.
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44144
Jason N
Job Details: 06/15/2021
Installed burner manifold and upper and lower oven ignitors. Tested cooktop burners for proper operation. All burner ignited and proper flame. Ran bake test on upper and lower ovens. Good ignition and preheat. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Corina B
Job Details: 06/15/2021
"Tapped system no pressure. Checked the ff and Fz evap, condenser and compressor with nitrogen. Found the ff evap leaking. Recovered refrigerant, replaced compressor, ff evapand drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Newburgh Heights, OH 44105
Jason N
Job Details: 06/15/2021
"Cc unit not draining out on certain cyclesCustomer stated several cycles no longer spin the water out of the clothing and the cycle times are shorter. Found several cycle options as well as drain and spin cycle have the spin speed as default none. Showed customer how to set spin speed for cycles. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/15/2021
"Cc unit not making ice Ran ice maker diagnostics. Found code e2 for motor lost position. Ran ice maker test 57, came back 02 for harvest not completed. Unit needs ice maker. ; ordrng 1 W11294907 (Icemaket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near North Royalton, OH 44133
David R
Job Details: 06/15/2021
Cc unit not agitating. Replaced shifter that was ordered. Ran a normal cycle to test out. Bypassed lid to show customer what is going on. Customer say unit agitating correctly. Good. Unit test good. Op test ok
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/15/2021
Cc unit leaking from freezerFound ice buildup on freezer bottom. Defrost drain frozen over. Cleared ice from freezer. Steamed drain tube out. Ensured good flow through. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/15/2021
"Cc unit leaking in freezerFound ice buildup on freezer bottom, drain frozen over. De iced freezer, steamed out drain. Endured good flow though drain tube. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/15/2021
"Cc drawer loose and unit beepingCustomer showed pop, but it was not for this unit. Updated m/s and ran entitlement. Purchase date under 1yr. Customer stated lower drawer is too loose and when power went out the unit beeped. Found crisper bin working as designed, advised customer bin is not free sliding and is supported. Advised customer unit may beep when power is restored to unit after outage. Unit is working as designed."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS3
Near Mentor, OH 44060
Dan H
Job Details: 06/15/2021
"Installed new magnetron , op test good , door was damaged during repair, unit needs new door; ordrng 1 W11206157 (Door)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHC2
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/15/2021
The unit is not turning on. I took the door apart and tested the control. Its getting power. The unit needs a new control. All the service calls for the three PVRs were applied to this one PVR so I only ran a credit card one time.; ordrng 1 5304512731 (Control) and 1 S
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Corina B
Job Details: 06/15/2021
Replaced the tub. Started a cycle. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Strongsville, OH 44136
Corina B
Job Details: 06/15/2021
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 W10896678 from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC54EC0HS01
Near Strongsville, OH 44136
David R
Job Details: 06/15/2021
"Cc unit either sometimes starting when press or some functions wont work, being activated will not turn off, sometimes will reset power and work normally, software issues and a new software will be released in August 2021. Called tech line to confirm. As of today is is working fine. Microwave and Oven both turning on and working, heating items up. Op test ok.Over the year update, customer to check app for update. Can come at any time. Of having issue to call connected team.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS950ESS02
Near Strongsville, OH 44136
David R
Job Details: 06/15/2021
"Customer had POP. Cc unit is ticking when turning on. Went through all burner heads, cleaned orfices. Tested all 5 and working every time I turn on. Showed customer what I cleaned. Everything working correctly. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wellington, OH 44090
David R
Job Details: 06/15/2021
"Cc screeching noises during cycle, especially spin. No error codes. Ran a diagnostics test cycle to test all functions. Nothing stuck by agitator. Went through testing and in spin could hear the noise. Coming from gearcase. Ordering gearcase, cam and belt. **office to reschedule ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Corina B
Job Details: 06/15/2021
"CC that the clothes are wet at the end of the cycle. Ran diag F8e1 long fill. Cleared codes. Started a rinse and spin with clothes, clothes came out damp. Found the spin speed on medium. Advised cust to use high speed spin. Optest ok"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW1
Near Euclid, OH 44117
Dan H
Job Details: 06/14/2021
"Installed new baffle, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011KW2
Near Wickliffe, OH 44092
Jason N
Job Details: 06/14/2021
"Cc unit not draining Drained tub, checked drain pump. Found sock stuck in drain pump impeller. Removed. Ran rinse and spin test. Unit drained out properly. Operation test good."