Service History 274 - Fred's Appliance

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Solon, OH 44139

Brian M

Job Details: 12/03/2021

Cc of a noise metal on metal noise Ran unit for 30 min did not hear any abnormal noise Checked vent and shorten vet for customer Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/03/2021

Cc of no ice Ran icemaker error check no errors Found ice in mold ran harvest unit pushed ice out Ran fill test Could not duplicate issue OP Test Ok Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJV00

Near Warrensville Heights, OH 44128

Corina B

Job Details: 12/03/2021

"Recovered refrigerant, replaced drier, used nitrogen with soap bubbles no bubbles. pulled 28vac w/ pump, watched, good, charged 42 grams of r600, unit cooling, pressures good, op test ok"

We serviced a

FRIGIDAIRE DRYER

Model FLCG7522AW1

Near Highland Heights, OH 44143

Manny

Job Details: 12/03/2021

"Replaced gas valve opt test ok, ran 3 different cycles with cux to show unit is working correctly."

We serviced a

KITCHENAID WALL OVEN

Model KEBS208DSS10

Near Novelty, OH 44072

Brian M

Job Details: 12/03/2021

Installed hinges OP Test Ok

We serviced a

MAYTAG RANGE GAS

Model crg7400baw

Near Cleveland Heights, OH 44118

Marie V

Job Details: 12/03/2021

"Cc that the oven does not work. Confirmed found weak ignitor. Replaced it, tested oven. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Elyria, OH 44035

Gabriel P

Job Details: 12/03/2021

Found broken blade correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44119

Corina B

Job Details: 12/03/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600 unit cooling, pressures good, op test ok ; used 1 L13000619, and 1 Tjaf1200 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Moreland Hills, OH 44022

Marie V

Job Details: 12/03/2021

"Replaced valve, control and float switch, tested unit several times, pass. No leaks found. Ran diag no error codes. Op test okBrought core for return. Called safety told them whats been done on the unit today

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXSB00

Near Garfield Heights, OH 44125

Marie V

Job Details: 12/03/2021

"Cc that the unit is making a noise. Confirmed. Noise is when compressor stops it makes the noise, called Bj help me diag, compressor have spring broken inside so it raddleds when it stops. Unit will need new compressor. ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Marie V

Job Details: 12/03/2021

"C that then start a load it goes sensing, wash and rinse and then it goes back to wash and does nothing. Then cust has to run drain and spin. Ran diag got error code F8E1 not fill long fill. Deleted error code ran auto test found one of the valve was close, opened up and started a new cycle. Opened door and unit keep running, it did not stopped. Unit will need new lid lock.; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS

Near Elyria, OH 44035

Gabriel P

Job Details: 12/03/2021

"Fix door and side panels,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Elyria, OH 44035

Gabriel P

Job Details: 12/03/2021

"Found nothing inside pump but found pump shaft broken ordering pump ; ordrng 1 WPW10276397 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MED6600TQ0

Near Lakewood, OH 44107

Manny

Job Details: 12/03/2021

"Replaced main control, ran normal cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Madison, OH 44057

Joe O

Job Details: 12/03/2021

"Recovered refrigerant, installed compressor, and drier. Put unit into 28 inch vac for 15 mins. Went to charge unit. Compressor excessively loud. Compressor not starting. Re ordering compressor; ordrng 1 WPW10507886 (compressor), used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Willoughby, OH 44094

Corina B

Job Details: 12/03/2021

Replaced the bake element. Heated the oven to 350*. Opt test ok.

We serviced a

TAPPAN RANGE

Model TGF657BFW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/03/2021

"Replaced hinges, and spring, tested door by opening and closing a few times. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Perry, OH 44081

Dan H

Job Details: 12/03/2021

"Installed new control , op test good"

We serviced a

HOTPOINT REFRIGERATOR

Model CSR19EWC

Near Painesville, OH 44077

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is leaking , found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44102

Angel

Job Details: 12/03/2021

Cc that unit is not turning on. Checked power and has 120vac. Checked power at control board and has the 120vac but the led indicators are not on. Will need control board replaced. Ordering control office to reschedule part is not in stock.; ordrng 1 W11498797 (Control board.)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakewood, OH 44107

Angel

Job Details: 12/03/2021

Cc that unit is not washing her clothes. Ran diagnostics ran a test agitation and would not agitate. Looked under washer and shifter was out of place so i replaced with the shifter from the service pointer ran a calibration and auto test for the customer to see its working. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE RANGE

Model GLEF378AQF

Near Perry, OH 44081

Dan H

Job Details: 12/03/2021

"Customer complaint of loud popping noise, confirmed, left side spring is popping, ordering new left side hinge; ordrng 1 316216501 (Lh hinge)"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Geneva, OH 44041

Dan H

Job Details: 12/03/2021

"Customer complaint of noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model Gss25tstass

Near Strongsville, OH 44149

David R

Job Details: 12/03/2021

"Found ice door flap not closing back which is causing the freeze up of the icemaker and water line. Ordering kits needed for repair.; ordrng 1 WR49X10228 (Ice chute kit) and 1 WR49X10233 (Kit, spring) and 1 WR23X10783 (Switch) and 1 WR17X10706 (Crank door) and 1 WR02X10585 (Spring) and 1 WR17X11653 (Flap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 12/03/2021

"Cc unit water levels low. Went through diagnostics, good, no error codes. Ran test cycle and calibration. Good. Went through bulky sheets plus deep water to show customer different water levels. Unit test good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kingsville, OH 44048

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is leaving blue dye on clothes and damaging clothes, no sharp edges in basket, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, blue in basket is from fabric softener, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW2

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is not spinning properly, confirmed, found suspension worn, unit needs new suspension, customer does not want repair at this time ; ordrng 1 W10820048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXCSS

Near Broadview Heights, OH 44147

David R

Job Details: 12/03/2021

"Cc unit not dispensing ice. Find ice bucket is getting jammed up mechanical gears. WR29X10097 ice bucket. Customer just paid SVC only. Do not order parts. ; ordrng 1 WR29X10097 (Ice bucket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PGSS5PJXASS

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 0 degrees, found evaporator fan not running , fan motor is receiving 14vdc, unit needs new evaporator fan motor and blade; ordrng 1 WR60X30922 (Blade) and 1 WR60X10185 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Lakewood, OH 44107

Angel

Job Details: 12/03/2021

Cc that unit turns on and shuts off. Verified and units blower wheel was clogged with sponges and lint and drill bits causing no error flow to go through and over heating shutting off the unit. Cleaned out with vacuum removed all debri and lint also had to change out rollers because they were completely worn out. Replaced rollers from sur plus the belt and pulley were in good condition. Reassembled everything back together. Tested unit and air is flowing and running as should. Opt test ok.; used 2 WPW10314173 (Rollers) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rocky River, OH 44116

Angel

Job Details: 12/03/2021

Cc that unit turns on and shuts off and will not finish cycle. Ran diagnostics and found error code F5E2 and F5E3 which they are both lid lock failures also had a F0E5 over load. Ran some test from tech sheet for the lid lock and will need lid lock replaced. Replaced lid lock from truck stock tested unit and started functioning as should was not flashing or turning off. Opt test ok.; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

Cc that unit is not filling properly. When i got to the unit saw that the drain hose was lain on the floor. Ran diagnostics and found error code F8E1 valve error and F0E5 off balance load. I ran a test cycle on unit and when unit started filling it was syphoning the water out i explained to the customer why its happening and that she will habe to raise the drain hose at least 37 high. I still replaced valves with new ones ran a quick test and everything passed as should. Opt test ok.

We serviced a

CROSLEY WASHER

Model CAW38125HW1

Near Kingsville, OH 44048

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, unit started leaking after agitation began, found crack in tub above gearcase, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

Replaced heater with service pointer one tested unit for any leaks and leveled unit for customer as well. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Installed new door , op test good"

We serviced a

JENN-AIR RANGE

Model sve47100b

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

"Cc that units heating element burnt out. Confirmed, it blew on one corner replaced with new element preheated to 350* unit working as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

Cc that unit has a F9E0 error code and would have to reset the unit to have it work again. Ran diagnostics to check for error codes and found F6E0 ui lost contact and F9E0 product mis-wire. Removed unit and checked all connections and found that on the control board one of the screws on one of the resistors the nut came off and the screw fell forward making contact with the other resistor. Called BJ and sent picture to him and said to replace the control board and ui. Ordering parts.; ordrng 1 W11232121 (Ui) and 1 W10821712 (Control)

We serviced a

ELECTROLUX REFRIGERATOR

Model FFTR1814QB4A

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Parma, OH 44134

David R

Job Details: 12/03/2021

"Cc unit FZ had lost temp. Tested temp bf or both sections. 39 in FF and 1 in FZ. Took off back evap and took pic, evap has good frost pattern all the way down. Cooling is good. Could of been a board glitch. All fans are good. Unplugged unit for 5 mins. Set defrost to automatic 8 hr. Customer to monitor over weekend. Good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Royalton, OH 44133

David R

Job Details: 12/03/2021

"Replaced all seals and gaskets, and float switch. Ran a diagnostics test and normal test. Good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 12/03/2021

"Replaced fill tube and icemaker, ran test 96/97. Good. No visible leaks. Good. Op test ok."

We serviced a

MAYTAG DRYER

Model MED3000BW0

Near Middlefield, OH 44062

Brian M

Job Details: 12/03/2021

"Cc unit is loud and vent housing broken Found idler pulley seized to shaft and front of vent broken Needs pulley and housing ; ordrng 1 279640 (pulley,idler) and 1 W10906551 (moisture sensor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED835DC4

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/02/2021

"Cust wants door to open from left to the right. Swapped door , hinges and latch. Op test ok"

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Orwell, OH 44076

Brian M

Job Details: 12/02/2021

Cc of noise when runningFound unit to have a grinding noise Rotated drum opposite something fell out of drum lip Ran unit with customer noise is gone

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE535S0LZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/02/2021

Cc that hot light is not showing when turning right side elements on This is a issue with element abs switch not reading properly Will need burners and switchs ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 W11517959 (Burner) and 1 W11171119 (elmnt-surf)

We serviced a

ESTATE RANGE

Model TGS325GW7

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/02/2021

"Cc that oven is not heating or cooking well. Verified by preheating to 350* and unit when i preheated and waited about 15mins was at 345* to 355. So what i did was calibrated the oven 10* more for her and explained to her how to calibrate it to her preference, but unit is heating and keeping temperature as should. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Amherst, OH 44001

Angel

Job Details: 12/02/2021

"Cc that unit is not responding when pressing the buttons or filling with water. Confirmed tried starting unit but would not want to start took apart door checked connections and found the ui harness corroded and ui had some liquid spilled on it as well also the connector on the ui was corroded. Will need ui with harness and control board replaced. Gave customer estimate and said they will leave like that for now and try to find another unit.; ordrng 1 W10902370 (Ui) and 1 W10866124 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Cleveland, OH 44109

Manny

Job Details: 12/02/2021

"Cc ice at the bottom of freezer, found drain tube clogged, replaced drain tube with pre Id part op test ok"

We serviced a

WHIRLPOOL DRYER

Model LGQ9858PW1

Near Mentor, OH 44060

Dan H

Job Details: 12/02/2021

"Installed new thermostat and thermal fuse, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, OH 44077

Dan H

Job Details: 12/02/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44112

Jason N

Job Details: 12/02/2021

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 minutes, held vacuum, no change to gauges. Recharged system with 4.27oz of r134a. Low side pressure stable at 1psi, frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Painesville, OH 44077

Joe O

Job Details: 12/02/2021

"Cc: rubbing noiseFound motor bushing failed and caused motor to rub on part of the bushing. Found motor mount is bent. Found damage to front panel, and cabinet. Needs cabinet, panel, motor plate, and motorParts out of stock. Office to reschedule; ordrng 1 W10248059 (panel) and 1 279827 (motor!dryer) and 1 8533643 (cabinet) and 1 WP348780 (base)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TSC

Near Mentor, OH 44060

Joe O

Job Details: 12/02/2021

"Cc: not cooling properlyFound unit is in the garage. Found temps in ff section at 40 degrees, freezer at 24 degrees. Found unit has good frost pattern. Customer stated it seems to only be since it got colder. Advised customer refrigerators do not functioning properly during colder months. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Willoughby, OH 44094

Joe O

Job Details: 12/02/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ1

Near Ravenna, OH 44266

Brian M

Job Details: 12/02/2021

Cc of leak Suspect door gasket Replaced gasket Ran test cycle no leak found

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Corina B

Job Details: 12/02/2021

"CC that the oven door does not shut all the time. Called t/l Scott checked the hinges, good, checked the gasket, good, no damage to the cabinet. Wants customer to do a self clean, to pull the door inward. If it still is happening to call t/l back to have engineering figure out next step."

We serviced a

WHIRLPOOL DISHWASHER

Model DU920QWDB0

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/02/2021

CC that the unit does not work and the kickplate doesnt not stay in place. Confirmed. The ui will not select a cycle except rinse. Found the kick plate broken at the tabs. Will need a new ui and kick plate. Part is nla. ; ordrng 1 3374803 (Ui) and 1 WP3369193 (Panel)

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Strongsville, OH 44136

David R

Job Details: 12/02/2021

Replaced latch. Tested. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/02/2021

"Cc that door broke. Confirmed. Replaced door, leveled unit. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3011LWB

Near Berea, OH 44017

David R

Job Details: 12/02/2021

Cc unit not baking. Found ignitor not drawing correct amps. Replaced from t/s. Tested. Good. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Brook Park, OH 44142

Marie V

Job Details: 12/02/2021

"Cc that the unit is freezing food on that the gasket is not sealing all the way. Took temp 33* on fresh food and -3* on freezer. Set freezer temp to max and advise cust that they can always adjust the temp one snowflake lower if food is freezing on fresh food section, gasket Looks good the middle part on liner was pushed in, put a shim to help gasket seal better. Advice cust to monitor unit. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Westlake, OH 44145

Gabriel P

Job Details: 12/02/2021

When I when inside the hair salon I started explaining the customer how machine works and he the side to run a deep water with rinse and I told it will fill more but not all the way to the top.

We serviced a

WHIRLPOOL WASHER

Model GHW9250ML0

Near Berea, OH 44017

David R

Job Details: 12/02/2021

"Cc unit not draining properly, noises. Found drain housing had debris, removed and draining. Can hear motor, drain pump showing age, getting louder. Unit almost 20 years old. Gave estimate for motor, belt and drain pump. Customer paid SVC only. Do not order parts.; ordrng 1 280187 (Drain pump) and 1 WP8182793 (Motor) and 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Brooklyn Heights, OH 44131

Manny

Job Details: 12/02/2021

"Cc unit has no hot water, verified that hot water is getting in the unit but valve has a whistle, check heater and no ohms present, replaced heater with part provided by customer. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER/B-IN

Model GU1100XTLB0

Near Cleveland, OH 44105

Manny

Job Details: 12/02/2021

"Cc unit will continue to run without stopping, set unit to a normal cycle, ui light started to blinking as if someone was trying to change the cycle settings, unit needs a control and UI but parts are discontinued ; ordrng 1 8534963 (control,electronic) and 1 WP8274734 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Maple Heights, OH 44137

Manny

Job Details: 12/02/2021

"Cc installers put the door backwards, customer stated that she wants the doors to open to the right because she has a window on the left side of the unit and when freezer is open it hits the window. Reverse doors to open to the right, opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model FPGS3085PFA

Near Eastlake, OH 44095

Joe O

Job Details: 12/02/2021

"Cc: gas smell, burners not ignitingSprayed exsposed lines with soap solution. Found unit had slight leak at gas valve, incoming line. Gas line was a little loose. Tightened. Unit lighting as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Bratenahl, OH 44108

Jason N

Job Details: 12/02/2021

"Installed motor/pump assembly. Ran diagnostics cycle, cleared codes. Started normal wash cycle. All functions normal. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, OH 44266

Brian M

Job Details: 12/02/2021

"Verified unit not functioning properly Called whirlpool they stated with these conditions to replace shifter and harness But unit is also on a gfci outlet, whirlpool recommends customer to swap outlet to normal one before we can continue; ordrng 1 W10913953 (actuator) and 1 W11569161 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Ravenna, OH 44266

Brian M

Job Details: 12/02/2021

Cc unit just beeping he has everything unhooked Found float switch to be missing from underneath customer stated that there was water it before removing Advised that the beeping abs flashing is a code for float switch Advised on installation OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Geneva, OH 44041

Dan H

Job Details: 12/02/2021

"Customer complaint that unit is not filling completely, Ran diagnostics found f8e1(long/no fill) and f8e6(water hazard), found very little water entering tub, found very little water pressure from supply, advised customer that they needs a plumber to correct water pressure issue, unit is operating as designed"

We serviced a

KENMORE DISHWASHER

Model 665.16269402

Near Ashtabula, OH 44004

Dan H

Job Details: 12/02/2021

"Customer complaint that unit is not working, found clean led flashing 7 times, ran test cycle, unit filled and began washing, control is not sending power to heater , unit needs new control, part is no longer available ; ordrng 1 WP8564547 (Cntrl)"

We serviced a

GE REFRIGERATOR

Model ZISB36DYB

Near Novelty, OH 44072

Corina B

Job Details: 12/02/2021

"CC that the ff lights do not work. Confirmed. Found the door switch is broken. Will need a new door switch. ; ordrng 1 WR23X10725 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Mentor, OH 44060

Joe O

Job Details: 12/02/2021

"Cc: panel got hot, unit running with display shut offFound ui will not display anything. Unit is trying to display error. Found venting is smashed behind unit. Found unit is receiving proper power. Display will allow selections but is not displaying anything. Cannot check error. Needs ui; ordrng 1 W11378949 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Independence, OH 44131

David R

Job Details: 12/02/2021

"Replaced control encoder, still not working. When starting cycle, unit will sense then go right into done. Called techline. getting 9-9 voltage drop error. Voltage is steady at control, techline said order and replace main control. ; ordrng 1 W11513246 (Control)"

We serviced a

SAMSUNG DRYER

Model DV50F9A7EVPA2

Near Rocky River, OH 44116

Gabriel P

Job Details: 12/02/2021

"Found heater open ordering I search element in sears web pls office make I order correct part ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Parma, OH 44129

Marie V

Job Details: 12/02/2021

"cc that the unit is not washing clothes on cold and cool, ran diag found error code F8e1 long fill no fill f7e5 shifter fault. Ran auto test no hot water coming out, unplugged the hose and verify water, no water coming out. Explain cust that unit needs both working for unit to operate properly. Cust will need plumber to find out why no water is coming in. Replaced shifter and ran calibration. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Willoughby, OH 44094

Joe O

Job Details: 12/02/2021

Lowes stated they no longer have this unit. Stated the dm came in and made them throw out a bunch of appliances and the oven was 1 of them.

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, OH 44141

David R

Job Details: 12/02/2021

Replaced control panel and latch. Tested. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kingsville, OH 44048

Dan H

Job Details: 12/02/2021

"Customer complaint that unit is damaging clothes no sharp edges found in basket, ran diagnostics no error codes found, all components working, called whirlpool techline spoke to Austin, documented findings, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS06

Near Lakewood, OH 44107

Gabriel P

Job Details: 12/02/2021

"Replace blower,and still not changing speed on the first two bar but on the last three bar it does change speed call senior tech bj show him the speed on video chat he said to call whirlpool also customer is very angry telling me to reach out someone on kitchen-aid explain her she needs to do that not us we are at her home to repair and I am going to call whirlpool to see whats the next step; ordrng 1 W11405831 (Capacitor)"

We serviced a

KITCHENAID RANGE

Model KODE500EBL05

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/02/2021

Replaced the door switch. Opt test ok. Brought core and control back for return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, OH 44070

Angel

Job Details: 12/02/2021

When i arrived i tapped the system to to verify where the leak was coming from. Used nitrogen to check for leak with soap suds sprayed all external components to check for the leak and could not detect any leaks called BJ and said it could be internal leak to call whirlpool to see what they say. Called techline and spoke with Steve explained issue and stated that unit may have a internal leak and will go under review.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Brook Park, OH 44142

Angel

Job Details: 12/02/2021

Cc that unit sounds loud when starting up. Verified and unit was on defrost so waited until it turned on and the sound she was hearing is the compressor pushing the refrigerant through the line also pulled up the owners manual and went through all the sounds the unit may make. Unit is cooling and working as should temperatures were freezer at 5* and ff section at 40* and unit was in defrost mode when temperatures were taken. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44115

Jason N

Job Details: 12/02/2021

"Installed main control. Started normal wash test, all functions passed, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Warrensville Heights, OH 44128

Manny

Job Details: 12/02/2021

"Cc doors are unaligned and flipper gets stuck, verify that left door is lower that the right one causing the mullion not to close. Leveled unit opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW0

Near Cleveland, OH 44115

Jason N

Job Details: 12/02/2021

Customer stated they did not receive this part. Looked in warehouse and offices. No part found. Will reorder. ; ordrng 1 W11239098 (Ccu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Brecksville, OH 44141

David R

Job Details: 12/02/2021

"Adjusted doors as well. Gaskets are good. Customer tested, satisfied. Op test ok."

We serviced a

GE WASHER

Model GFWS2600F1WW

Near Shaker Heights, OH 44122

Corina B

Job Details: 12/02/2021

"CC that the unit does not drain all the time. Confirmed. Drained the water out. Drain pump is running and clear. Does not pump the water out. Ran diag no codes. Will need a new drain pump. ; ordrng 1 WH23X10051 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Beachwood, OH 44122

Corina B

Job Details: 12/02/2021

Can not pull unit out. Drops down and the legs are hitting the cabinet. Advised cust its not on a solid floor. ; schdld next appmnt for 12/9 THU AM

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Conneaut, OH 44030

Dan H

Job Details: 12/02/2021

"Cc that unit is not draining, confirmed, found rubber drain hose extension clogged, unit drains completely when disconnected from extension, advised customer that they need a plumber to repair, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Rocky River, OH 44116

Gabriel P

Job Details: 12/02/2021

Check harness on evaporator is good check damper is good call bj after diagnosing unit he advise to replace harness and control is not reading the temp correctly ; ordrng 1 WPW10224292 (Harness) and 1 W10317076 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, OH 44039

Angel

Job Details: 12/02/2021

Cc that the dispenser door was not looking. Verified and found that the seal was off on one side causing it to not letting it close removed door on dispenser and placed seal as should tested again and had the customer test it her self as well and it was shutting and opening as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Broadview Heights, OH 44147

David R

Job Details: 12/02/2021

Replaced LED lights. Tested. All lights are good. Op test ok.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Solon, OH 44139

Jason N

Job Details: 12/02/2021

Installed control board. Tested light and ran heat test. All functions passed. Op test good.

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/02/2021

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Gabriel P

Job Details: 12/02/2021

"Replace door,he said when he opens door the right side move explain as long as I been doing this it is normal operation I thought the complaint was on door trim separating but it was something else call whirlpool tech line"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD93EC0AS01

Near Highland Heights, OH 44143

Jason N

Job Details: 12/02/2021

"Cc unit will shut down intermittently when running preheat or bakeRan bake test to 450 degrees on both upper and lower ovens, let cycle for 30 minutes. Unit testing good at this time, all cooling fans operating. Could not duplicate issue with unit shutting down. Quoted customer for possible main control replacement, but noted that Im not 100% due to not being able to duplicate. Customer not wanting to go that route yet, collected service call. ; ordrng 1 W10838959 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Elyria, OH 44035

Angel

Job Details: 12/02/2021

Cc that unit has a bad board. Ran diagnostics and found error code F9E1 long drain fault. Tested drain pump with hose into a bucket and it was draining out the water left over in basket and sounded good also removed drain pump from basket and checked it wasnt clogged and was good and impeller on it was good as well could not find any issues with unit could of been the way the customer had it set up in there home. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Beachwood, OH 44122

Manny

Job Details: 12/02/2021

"Cc unit not cooling, found RC evap with ice by the fan, per service pointer replace evap cover w10889360, customer has an Orion board that kitchenaid sent her will replace if necessary on next visit. Customer will call kitchenaid to see if they get a concession for the repair ; ordrng 1 W10889360 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"

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