We serviced a
AMANA REFRIGERATOR
Model ARSE66ZBS
Near Jefferson, OH 44047
Dan H
Job Details: 12/13/2022
"Customer complaint that unit is not making ice, confirmed, ice maker is sending power to valve, valve is not opening, unit needs new valve; ordrng 1 12002193 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Fairview Park, OH 44126
Angel
Job Details: 12/13/2022
Cc that unit is not functioning correctly and ui panel lifted on one side. Confirmed all the buttons dont work and the panel lifted on one corner but panel was not ordered will have to order panel will use other parts when i return.; ordrng 1 W11413963 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25ILSS13
Near Painesville, OH 44077
Jason N
Job Details: 12/13/2022
"Cc unit not cooling in both sectionsFound both sections at room temperature, compressor and condenser fan is not running. Checked voltage to start relay, 0v. Ran diagnostics functions tests, step 4 compressor and condenser fan test, still reading 0v at compressor start relay. Unit will need control board. Part (2252140) is discontinued, unable to repair."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/13/2022
CC that the unit is not powering on. Confirmed. Unit is not turning on. Checked outlet good. Ohmed out the drain pump shorted. Will need a new control and drain pump. Office is to reschedule appointment ; ordrng 1 W11419171 (Control) and 1 W11457841 (Strike) and 1 W11396717 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 12/13/2022
Cc of noise Customer showed video of noise Sounded like freezer fans Ran diagnostics no issue found Possibly unit had frost build up and it cleared up Advised on possibly fan issue ; ordrng 1 W11249952 (motor-evap) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Eastlake, OH 44095
Joe O
Job Details: 12/13/2022
"Installed control, harness, and actuator. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WFG520S0AS0
Near Strongsville, OH 44136
David R
Job Details: 12/13/2022
"Replaced harness and ignitor. Tested bake at 350* good, heating. Op Test Ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan H
Job Details: 12/13/2022
"Installed new spray arm, op test good"
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Angel
Job Details: 12/13/2022
Cc that unit was not draining and leaking as well. I verified unit and its draining circulation pump is working as well and it even made ice the only thing that i saw was that the drain hose was all twisted on back of unit so i fixed it and the leak was from the main house line to the unit explained to customer they would need a new line but thats not on us thats responsibility of the customer. Called BJ to explain issue and stated to have the customer monitor it since i fixed the drain hose on back and if anything to call us back. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Ashtabula, OH 44004
Jason N
Job Details: 12/13/2022
"Cc unit not making ice Customer stated they shut the ice maker off while they were on vacation, turned it back on when they came back but it did not resume ice making. Ran manual harvest test cycle on ice maker, no water coming in. Found small ice blockage in fill tube. Removed blockage using squirt bottle with some hot water. Reran test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44134
Manny
Job Details: 12/13/2022
"Evacuated refrigerant, replaced compressor, filter and placed in a 29in vacuum and holding for 15 minutes, charged with 68g of R600 good frost pattern on evap, unit is cooling, opt test ok advise customer to allow 24to 48 hours for temps to equalize.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSK
Near Geneva, OH 44041
Dan H
Job Details: 12/13/2022
"Customer complaint that left front burner is not working properly, confirmed, left front burner is too low, unable to adjust, unit needs new burner valve, customer does not want repair at this time ; ordrng 1 5303935305 (Burner valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Burton, OH 44021
Brian M
Job Details: 12/13/2022
Cc unit not cooling properly Found evap frosted over From previous experience its recommended to replace the control and heater ; ordrng 1 W11558182 (Control) and 1 W11650662 (Heater)
We serviced a
HOTPOINT REFRIGERATOR
Model HPS18BTHJRBB
Near Cleveland Heights, OH 44112
Corina B
Job Details: 12/13/2022
"CC that the ff section is not cold enough. Confirmed. The thermostat is on the coldest setting, door is sagging and door not close. Ff 44 Fz 15*. Checked the evaporator, good frost pattern. Will need a thermostat and washers. ; ordrng 1 WR49X26875 (Thermostat) and 2 WR01X27364 (Washer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Joe O
Job Details: 12/13/2022
Customers model and serial do not match warranty companies information. Advised customer to contact warranty company.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/13/2022
"CC that the unit Lesotho run. Confirmed. Found the drain pump pump running. F9e1 long drain, f3e3 water level sensor f8e1, NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED f8e3 overflow condition. Checked connector at j17, 15.6 ohms. Will need a new control and possibly a drain pump. Customer does not want to repair ; ordrng 1 WPW10605427 (Pump) and 1 W11032117 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cleveland, OH 44113
Marie V
Job Details: 12/13/2022
"Replaced valve, found extra seal on the main line, Corrected issue. And cycled ice maker, Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44104
Marie V
Job Details: 12/13/2022
Cc that handle is loose. Adjusted handle . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/13/2022
Cc when using dispenser water leaks under unit. Confirmed. Unit needed 5/16 to 1/4 inch fittin. Replaced from T/S. Tested unit. Op test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/13/2022
"Cc deep fill does not works. Ran diag found f7e9 locked rotor f2e1 ui stuck button. Unit has lid cracked. Showed cust. Also unit is filling up properly. Explain cust if put very little clothes unit will not use a lot of water. Ran calibration and stared a bedding cycle. Pass. Op test ok; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44135
Marie V
Job Details: 12/13/2022
"Cc unit does not works . confirmed, verify power to control 244V. Showed cust thats too much. Unit only needs 120. Ther corrected. Unit still did not worked. Ordering control, is not working properly. ; ordrng 1 W10906426 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 12/13/2022
Replaced control ran calibration and stared a quick cycle. Unit started washing properly. Op test okBrought core for return
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Avon, OH 44011
Marie V
Job Details: 12/13/2022
"When arrived ran step 97 for door ice maker, pass, filled up, valve was not needed. Advice cust to allow few hours for unit to start making ice. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDBH968AWW0
Near Berea, OH 44017
David R
Job Details: 12/13/2022
"Did not look at unit, customer did not want anything done with unit. ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/13/2022
"Preheat oven read 353 degrees after waiting ten minutes customer no satisfied with unit she said sometimes it doesnt heat show her how to re calibrate by whirlpool,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Brooklyn, OH 44144
Gabriel P
Job Details: 12/13/2022
Unit working as design customer doesnt have a water line hook to unit she needs a plumber to run and water line to fridge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oberlin, OH 44074
Gabriel P
Job Details: 12/13/2022
Follow each step of seal system and when I when to charge it my equipment broke it needs to be charged but a different technician will come in between 2-5 to charge it ; used 4 W10896689 (5/4 no Ms 00) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Amherst, OH 44001
Gabriel P
Job Details: 12/13/2022
Ran diagnostic calibration and auto test pass unit is draining advise customer to not overload unit and make sure she is re arranging clothes when there is and off balance load
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ08
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/13/2022
"Cc that unit is working fine in the freezer but not the ff section. Took temps and ff section is at 70* and freezer at 3* found that the fan was not working took apart unit to verify and fan was receiving 120vac but not running will need fan replaced ordering fan.; ordrng 1 WPW10128551 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES02
Near Euclid, OH 44123
Jason N
Job Details: 12/12/2022
Installed hi limit thermostat and main thermal fuse. Ran bake test on upper and lower ovens. Good heat on both. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Independence, OH 44131
Manny
Job Details: 12/12/2022
"Cc unit not cooling, verified"
We serviced a
AMANA RANGE
Model ACR4303MEW0
Near Kirtland, OH 44094
Joe O
Job Details: 12/12/2022
"Cc: oven not workingFound error code f9(miswired house). Tested voltage at terminal block. Found unit is receiving proper power. Tested voltage at control. Unit receiving proper power. Entered diagnostics, cleared code. Code returned. Needs controlLandlord did not answer. Built estimate for control.; ordrng 1 WPW10557734 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG STACK W/D
Model DVE45T6000W/A3
Near Highland Heights, OH 44143
Dan H
Job Details: 12/12/2022
"Installed new element, op test good"
We serviced a
AMANA REFRIGERATOR
Model ABB1924DEQ
Near Seven Hills, OH 44131
Manny
Job Details: 12/12/2022
"Replaced rails and steam evap, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Chesterland, OH 44026
Joe O
Job Details: 12/12/2022
"Cc: not coolingFo7bd temps in freezer at 23 degrees, ff at 57 degrees. Found evap completely frosted over. Found unit has incorrect control per service pointer W11642483. Ohmed out defrost heater from control. Heater checks in spec. Spoke with bj. He stated to replace evap harness. Needs control and evap harness. Control shows limited stock. Office to reschedule; ordrng 1 W11546609 (Control) and 1 W11546681 (Evap harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pierpont, OH 44082
Dan H
Job Details: 12/12/2022
"Installed new adjusters, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Strongsville, OH 44136
David R
Job Details: 12/12/2022
"Cc unit not starting. Watched customer start unit. Customer did not do two step start process. Went over with him either turn knob to cycle then press start or press start twice. Ran diagnostics, good. Op Test Ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near East Cleveland, OH 44112
Marie V
Job Details: 12/12/2022
"Took POP asked in office if good. Yes. Cc that unit is not washing. Confirmed. Theres water at the bottom removed all water out. Hoses are good. Found shorted drain pump. Replaced from t/S. Tested unit, unit is washing. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Cleveland, OH 44106
Marie V
Job Details: 12/12/2022
"Ran entitlement shows 10/05/21 and additional year from Costco. Cc that the unit is not turning. Confirmed. I pushed on Baske and stared spinning. No heat as well. Verify terminal, found L1 in N and N in L1. Corrected issue. Now unit starts good, and heats up. Op test ok cust is on a meeting, could not take signature ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Moreland Hills, OH 44022
Manny
Job Details: 12/12/2022
"Replaced LED modules, op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near University Heights, OH 44118
Angel
Job Details: 12/12/2022
Cc that unit was going to catch on fire. Verified and found that it was the bake element that shorted out and it sparked so they gots scared i removed unit from spot and disconnected it to verify wiring and main board everything looked good but when I replugged unit an F9 error code popped up indicating miswired from home or unit but the voltage and wiring were good unit will need main board and bake element replaced. Gave customer the estimate and stated they will try to call whirlpool to get it covered. Called safety to document issue and was on the phone for 27mins and i was still waiting nobody picked up and i hung up because i was already behind on schedule.; ordrng 1 W11122560 (Control board) and 1 W11182108 (Bake element)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Cleveland, OH 44144
Gabriel P
Job Details: 12/12/2022
"Replace glass door,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Shaker Heights, OH 44122
Manny
Job Details: 12/12/2022
Replaced icemaker opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chesterland, OH 44026
Joe O
Job Details: 12/12/2022
Cc: not drainingFound debris in drain pump. Removed debris. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near University Heights, OH 44118
Marie V
Job Details: 12/12/2022
Cc unit is not coming in. Confirmed . Only 35V going to terminal block. Advice cust to will need electrician. Op test ok
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/12/2022
"Cc that the unit rocks and the needs to be inspected. Check hoses and things like that. Verify hoses , looked good, unit fills up in all temperatures with a good flow. Alto took panel off and verify underneath, motor and control and wires looks good, nothing looks like needs replacement. Ran a spin cycle and also filled up unit with water, is working as should. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Beachwood, OH 44122
Manny
Job Details: 12/12/2022
"Cc unit freezing on the top shelves, verified and customer has a lots of high humidity items close to diffuser, temperature in ff 38 and fz 5, temperatures are optimal, advise customer to keep high humidity items away from diffuser and set temperature 1 degree higher than the recommended temp, unit is working as designed"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Chesterland, OH 44026
Joe O
Job Details: 12/12/2022
"Cc: wet clothes at end of cycle, moaning noiseFound error codes f0e5(off balance) f7e6(motor fault). Found hub stripped. Could not remove washplate to check gear case spines. Needs wash plate and hubAdvised customer could need gear case as wellCustomer does not want to repair at this time; ordrng 1 W10846191 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Geneva, OH 44041
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not filling with water, ran diagnostics no error codes found, good flow through valves, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Gabriel P
Job Details: 12/12/2022
See at pvr
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Broadview Heights, OH 44147
David R
Job Details: 12/12/2022
Cc noise. Screeching noise in spin. Ordering gearcase and slider. Also ordering updated tub ring. ; ordrng 1 W11094304 (Tub ring) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Dan H
Job Details: 12/12/2022
"Installed new freezer section led module, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Strongsville, OH 44149
David R
Job Details: 12/12/2022
"Cc unit leaking left side, takes about 20 mins. Back feet not touching floor. Leveled the front legs up more, took off gasket and put back on, took off wash arms to make sure there were seated correctly. Ran unit for about 30 mins, no leaks. Customer to monitor and test. Good. Op Test Ok."
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Willoughby, OH 44094
Jason N
Job Details: 12/12/2022
"Cc unit oven not lighting Ran bake and broil tests, no spark from either ignitor, gas valves are opening. Checked voltage to dsi board from main board when running oven. Good voltage at 121v. Checked power at outlet. Properly polarity and ground. Replaced dsi board using misc truck stock part. Reran bake and broil. Good spark and ignition. Op test good. ; used 1 W11162730 (DSI board) from stock"
We serviced a
GE DISHWASHER
Model GDT630PYM6FS
Near Willowick, OH 44095
Jason N
Job Details: 12/12/2022
"Cc unit not working Customer stated unit will not start a cycle, light blinks on door. Ran diagnostics test cycle, door switch feedback reading closed. Started normal cycle, unit filled with water and started washing. Canceled cycle and repeated several times. Unit started wash time. Unable to duplicate an issue with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, OH 44095
Jason N
Job Details: 12/12/2022
"Cc unit not coolingCustomer stated the unit quit cooling for several days. The unit started working again a few days ago, everything is freezing again. Verified that the unit is working properly, good frost pattern on evaporator. Ice maker is working, product in ff section is cold. Unable to find any issue with unit at this time since unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Jason N
Job Details: 12/12/2022
"Cc unit offbalance, making a banging noise in rinse cycleRan diagnostics, found codes f0e9 for offbalance pause, f0e5 for offbalance load and f0e3 for overload. Cleared codes and ran auto test cycle. Rotor clicking noise during spin cycle. Found rotor loose, mount bolt is loose. Tightened rotor bolt. Operation test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Westlake, OH 44145
Marie V
Job Details: 12/12/2022
"Cc that the unit was shaking a lot. Ran diag found error code F0E7 load detected when using clean cycle, F0E5 off balance load. Ran manual high speed spin, pass, very little shaking. Explain cust that clothes could have been off balance when it happened to them last time. Unit is level and is working properly at this point . Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 12/12/2022
Cc unit freezer bulb needs replaced Replaced freezer bulb using customer supplied part. Illumination restored to unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Mayfield Heights, OH 44124
Manny
Job Details: 12/12/2022
"Replaced suspension, opt test ok"
We serviced a
GE STACK W/D
Model gud27gssm2ww
Near Strongsville, OH 44136
Angel
Job Details: 12/12/2022
"Cc that unit starts agitating than stops and shuts off and maintenance found a sock stuck in the motor pulley. Verified and found that when the sock got stuck it broke the speed sensor off causing the issue but we also found the gearcase is leaking oil as well. Spoke with maintenance and they decided they were going to replace the unit instead of fixing it chsrged service call maintenance was not around later on to sign. ; ordrng 1 WH12X27187 (Speed sensor) and 1 WH49X27322 (Gesrcase) and 1 WH49X27323 (Pulley kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCD807XSS01
Near Strongsville, OH 44136
David R
Job Details: 12/12/2022
"Put spark module on and new right/left burner switches. Still sparks up every burner when plugged in, until you disconnect all left side switches then works normally. All wires are in right place correctly. Went through wires and found some on left side is burned. Could of shorted out when wires were not on right. Causing a short in wires. W10324017 harness for burners is NLA. Research for harness, if cant find either NLA or discontinued, notify customer. If found would replace WP74009336 x2. ; saved tckt"
We serviced a
GE STACK W/D
Model gud27gssm2ww
Near Strongsville, OH 44136
Gabriel P
Job Details: 12/12/2022
See at pvr
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Painesville, OH 44077
Joe O
Job Details: 12/12/2022
"Installed control, latch, and drain pump. Ran auto test. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austinburg, OH 44010
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) error code, found optical sensor not reading basket speed, Unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44143
Manny
Job Details: 12/12/2022
"Replaced FZ door, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Lorain, OH 44052
Marie V
Job Details: 12/12/2022
Cc of unit squeaking confirmed. Npunit needed roller and pulley. Replaced from T/S. Tested unit. Pass. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE STACK W/D
Model fflg3900uw0
Near Strongsville, OH 44136
Gabriel P
Job Details: 12/12/2022
See at pvr ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Jefferson, OH 44047
Jason N
Job Details: 12/12/2022
Could not install gearcase. Washplate seized to shaft. Quoted customer washplate cost. ; ordrng 1 W10775188 (Washplate)
We serviced a
KITCHENAID RANGE
Model KFEG500ESS2
Near Lakewood, OH 44107
Marie V
Job Details: 12/12/2022
"Cc oven takes too long to heat. confirmed. Found element open. Verify power going to it 241V. Cust will install part. Do not make another appointment unless cust wants us to install.; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4501XQ0
Near Madison, OH 44057
Dan H
Job Details: 12/12/2022
"Customer complaint that unit keeps spinning and shakes, found suspension worn, unit needs new suspension rods ; ordrng 1 W10780048 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details: 12/12/2022
"Replace harness,opt test ok"
We serviced a
JENN-AIR RANGE
Model JGRP748HL00
Near Strongsville, OH 44136
Manny
Job Details: 12/12/2022
"Replaced oven sensor, opt test ok; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Lorain, OH 44052
Angel
Job Details: 12/12/2022
Steamed out evaporator replaced ui and main control board let customer know to wait 24hrs for proper cooling opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 0 degrees, Evaporator fan is not running, installed new control, evaporator fan started, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Mentor, OH 44060
Joe O
Job Details: 12/12/2022
Installed knob and valve. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not starting, confirmed, found no buttons on user interface working, unable to run diagnostics, found basket full of water, unit new new control, user interface and drain pump ; ordrng 1 W11419171 (Cntrl) and 1 W11478526 (User interface) and 1 W11396717 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Elyria, OH 44035
David R
Job Details: 12/12/2022
"Replaced latch. Ram diagnostics, good. All components working. Found old latch was broken apart. Unit not draining. Found drain hose check valve from drain pump ripped apart. Ordering drain hose. ; ordrng 1 WPW10562025 (Drain hose internal)"
We serviced a
WHIRLPOOL DRYER
Model LGB6000KQ1
Near Lakewood, OH 44107
Marie V
Job Details: 12/12/2022
"When replacing motor , found wheel stuck, told cust. Replaced from T/S. Replaced wheel , motor and latch. Tested unit, is heating up. Op test ok; ordrng 1 WP694089 (Wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Willoughby, OH 44094
Joe O
Job Details: 12/12/2022
Customer is going to reach out to whirlpool to try to get labor covered. Customer was unaware they had to pay labor. Customer to contact after speaking with whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Seven Hills, OH 44131
Manny
Job Details: 12/12/2022
"Cc unit not cooling just humming, verified and compressor is seized up,unit needs compressor. Unit under warranty for parts and labor on cfc parts; ordrng 1 W10507884 (compressor) and 2 WPW10143759 (dryer)s"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Seven Hills, OH 44131
Manny
Job Details: 12/12/2022
"Cc unit spin all night, ran diagnostics and F6E1 for control issues, replaced control, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Eastlake, OH 44095
Joe O
Job Details: 12/12/2022
Cc: vibration in spinRan auto test. During drain customer stated the vibration noise was present. Found vibration coming from rear panel. Adjusted rear panel. Tested. Op test ok
We serviced a
GE DRYER
Model DRSR495GG4WW
Near Kirtland, OH 44094
Joe O
Job Details: 12/12/2022
"Cc: unit heats for a while then stopsFound gas coils not opening after they get warm. Needs gas coils; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 73 degrees, nitrogen tested unit, found leak at 3 way valve, unit needs new 3 way valve; ordrng 1 W11575003 (Valve) and 2 W11506625 (Lokring)s and 1 W11504445 (Lokring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Euclid, OH 44132
Dan H
Job Details: 12/12/2022
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
David R
Job Details: 12/12/2022
"FA E2 Vent Wax Motor, F7 E1 Single motor failure, F9E1 draining, F8 E4 overfill. Found old style heater, bushings are gone. Causing water to drip and get on wash pump motor and short out. Will need updated heater and new wash pump motor assembly. ; ordrng 1 W11537778 (Heater) and 1 W11416362 (Wash motor)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near North Olmsted, OH 44070
David R
Job Details: 12/12/2022
"Cc unit is banging in spin cycle, customer showed unit is damaged on right side from delivery, customers second unit that was replaced. No error codes. Ran diagnostics, all components working. Ran a Quick cycle with no clothes, good. No banging. Put a load of towels and covers in. Banging on right side. Dented in cabinet case could be too far in causing unit to bump more against it. Called techline, sent over pics of damage to side, asked if customer accepted it with the damage, yes. Recommend to replace parts needed to repair.***3 job count*** 2 techs; ordrng 1 W11352996 (Cabinet) and 4 W11117022 (Suspension rods)s and 1 W10921994 (Drum assembly)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lorain, OH 44052
Gabriel P
Job Details: 12/12/2022
And overload cause belt and pulley to get damage also motor got damage as well ordering parts needed ; ordrng 1 W11497303 (Motor) and 1 W11611297 (Belt) and 1 W10721967 (Cam)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Painesville, OH 44077
Jason N
Job Details: 12/12/2022
"12/12/22 16:12: JN there 12/12 MON, 15:29 to 16:08"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/12/2022
Installed uI panel. Ran wash tests then cancel drain. All functions passed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Olmsted, OH 44070
Angel
Job Details: 12/12/2022
"Replaced main control board, power supply board, ui and deli drawer control than set temperatures correctly opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Gabriel P
Job Details: 12/12/2022
"Replace console,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Gabriel P
Job Details: 12/12/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Lakewood, OH 44107
Marie V
Job Details: 12/12/2022
Cc unit is not making ice or dispensing. Confirmed. Found water was off to unit. Corrected issue. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Jason N
Job Details: 12/12/2022
"Cc unit filled with water but did not complete cycle. Found unit stuck in cycle, water remaining in tub. Plugged in unit, found fault on display of f9e1 for drain problem. Drain pump did not turn on. Checked under unit, found harness connector loose, disconnected from drain pump. Reconnected harness connector. Drain pump turned on and emptied tub. Started normal cycle, unit filled and advanced to wash cycle. Op test good."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model EV150NXSW10
Near Chardon, OH 44024
Jason N
Job Details: 12/09/2022
"Cc unit not cooling Found evaporator fan running, but compressor is not. Start relay clicking and buzzing. Compressor is seized up. Unable to repair due to this being a r12 unit."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lyndhurst, OH 44124
Corina B
Job Details: 12/09/2022
"CC that the unit is not working. Confirmed ran diag F7e1 Tachometer missing, f7e6 motor open circuit. When tilting the unit back it fell on the floor, scratched the ui (Cust is ok with the scratches) found oil on the ground. Will need a new gearcase, cam and belt. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/09/2022
"CC that the dryer stays on, the light does not work and is not heating. Confirmed. Found the door switch broken and the cutoff is open. Replaced the switch and cutoff. Checked the outside vent barely an airflow. Advised cust to have vent cleaned out. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH), and 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Manny
Job Details: 12/09/2022
"Replaced control, ran test cycle, opt test ok took core for return"