Service History 277

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 09/22/2022

Replaced control board. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GNE25JMKCFES

Near Willoughby, OH 44094

Corina B

Job Details: 09/22/2022

"CC that there is a clicking noise. Confirmed. Found the start relay turning the compressor on and off. Used the start relay box compressor turns on and stays at 1.3 amps. Will need a new start relay and capacitor ; ordrng 1 WR55X24064 (Capacitor) and 1 WR08X26736 (Start relay), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Manny

Job Details: 09/22/2022

"Cc unit no powering on, turned unit on with no issues, ran diagnostics and no codes found, unit is working as designed opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Mayfield Heights, OH 44124

Joe O

Job Details: 09/22/2022

Installed gasket. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF9

Near Mentor, OH 44060

Jason N

Job Details: 09/22/2022

"Cc unit front control lights not working and ice maker brokenConfirmed some LEDs not working in front UI panel. Found ice container broken due to water leaking from ice maker area into ice container. Ice maker housing is warped and causing fill cup to leak water around ice maker. Customer also stated they are were only getting crushed ice when working. Found selector solenoid swelled, not allowing yoke to drop back into place. Customer also wants to order shelves to replace broken ones, quoted cost since warranty will not cover, customer is ok with that. ; ordrng 1 5304512624 (UI control) and 1 242303601 (Housing) and 1 5304504455 (Fill cup) and 1 241675704 (Solenoid) and 1 240334202 (Fzr bin) and 1 241969501 (Cover meat pan) and 1 5304522722 (Ice container)"

We serviced a

GE DRYER

Model DPSE810EG0WT

Near Madison, OH 44057

Dan H

Job Details: 09/22/2022

"Customer complaint of clicking noise, confirmed, found drum baffle screw backed out and hit cabinet, tightened, op test good"

We serviced a

GE RANGE

Model JBP74SN1SS

Near Parma, OH 44129

Gabriel P

Job Details: 09/22/2022

"Found latch lock and clicking fix mechanical issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 09/22/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Angel

Job Details: 09/22/2022

Cc that unit is not working properly. Ran diagnostics and no error codes tested unit and its running and heating perfectly cannot find a issue with unit explained to customer to make sure they clean out the lint traps and if there doing mixed loads to use timed dry. Opt test ok.

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS4

Near LaGrange, OH 44050

David R

Job Details: 09/22/2022

"Let customer know to always turn power off to unit before replacing the bulb. Turning power off, replaced bulb. Turned power on. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Cleveland, OH 44135

Marie V

Job Details: 09/22/2022

"Cc that the unit is making a noise. Started unit noise comes from motor . Explain cust that thats water pressure, water valve is good. Cust will monitor unit. Gave estimate for motor but advise that noise can come back. Cust will not fix. Op test ok; ordrng 1 W11230164 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Lakewood, OH 44107

Marie V

Job Details: 09/22/2022

"Replaced gearcase, and slider. Ran calibration and auto test. Op test ok"

We serviced a

JENNAIR RANGE

Model D140

Near Lakewood, OH 44107

Marie V

Job Details: 09/22/2022

"Cc that some burners does not works and oven dont work. Started burners, working properly. Started oven did not want to start. Called Bj, found out that burner knob and selector was swapped. Corrected issue. And preheat oven to 350*. Took temps 350*. Showed cust. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Rocky River, OH 44116

Marie V

Job Details: 09/22/2022

"Cc that the unit will show a error code and then they rebooted unit but it happened again. Ran diag found error code F6E1 communication error between CCU and MCU, f6e2 communication error, F5E2 door lock error , F8E2 dispenser system error. Ran auto test unit did not run, will need control, ui, lock and dispenser motor. Ui is discontinued. ; ordrng 1 W10427967 (Control) and 1 W10388437 (Discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Westlake, OH 44145

Marie V

Job Details: 09/22/2022

When removing tub found that the bottom of unit is dented. The seal on unit does not seals all the way like the left hand side. Took pics also the tub at the top is dented as well. Office will contact once they have eta on the part.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Westlake, OH 44145

Marie V

Job Details: 09/22/2022

"Cc that the unit is making a loud noise. Is cooling but noisy. Took temps 34* in fresh food and 0* in freezer. No unusual noises at this point. Ran diag, compressor, condenser fan, evaporator fan, damper motor, ice maker cycled, ice maker filling with water. All good. Advice cust to please take a video when noise is happening, will help . Op test ok"

We serviced a

JENN-AIR ICE MAKER

Model JIM158XBRS1

Near Westlake, OH 44145

Marie V

Job Details: 09/22/2022

"Cc unit not making ice like it should or used to. Confirmed. Only few ice inside unit. Called bj to help diagnose. Found condenser clogged, also on diag ran compressor for few min, found full frost on ice sheet. Advice cust to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lakewood, OH 44107

Manny

Job Details: 09/22/2022

"Cc that wants the unit look at to make sure everything is working properly, ran diagnostics no error codes found, ran test cycle unit finished without any issues, unit working as designed,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cleveland, OH 44135

Manny

Job Details: 09/22/2022

"Replaced all parts ordered, ran Diagnostics and calibration, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near North Ridgeville, OH 44039

David R

Job Details: 09/22/2022

Cc unit not working. F6 E2/E3 communication error. Will need main and Ui control. Ordering. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Grafton, OH 44044

David R

Job Details: 09/22/2022

"Took pics of liner. Epoxi will not work. Cracks are too big and indented. Called techline to document, non repairable. Techline documented. Will contact customer.saved tckt"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Painesville, OH 44077

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is not starting, confirmed, ran diagnostics no error codes found, unit needs new control; ordrng 1 W11512515 (Cntrl)"

We serviced a

GE RANGE

Model JGBS60DEK3BB

Near Painesville, OH 44077

Dan H

Job Details: 09/22/2022

"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG DRYER

Model MDE6800AYW

Near Painesville, OH 44077

Jason N

Job Details: 09/22/2022

"Cc unit making loud noiseRan dryer op test, found no abnormal noise to start, noise started after several minutes, loud buzzing and vibration. Noise is originating from drive motor. Quoted drive motor and blower wheel. Customer declined repair at this time, estimate only.; ordrng 1 WP33002795 (Drive motor) and 1 WP33002797 (Blower)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Willoughby, OH 44094

Jason N

Job Details: 09/22/2022

"Cc unit not spinning out clothesRan auto test, found washplate spinning with basket, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model KOSE500ESS05

Near Lyndhurst, OH 44124

Corina B

Job Details: 09/22/2022

Replaced the handle. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG231LVQ1

Near Aurora, OH 44202

Corina B

Job Details: 09/22/2022

CC that the unit is not heating. Confirmed. Checked the igniter 2.8 amps. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Solon, OH 44139

Corina B

Job Details: 09/22/2022

"Replaced the drain pump. Started a cycle, no error codes water is pumping out of the drain hose. Opt test ok. The washer on the other side had water on the ground."

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Lorain, OH 44053

Gabriel P

Job Details: 09/22/2022

Found operating thermal stat open replace from t/s.opt test ok ; used 1 Wp8318268 (Thrmst -fix) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Painesville, OH 44077

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is leaking, found a cut in water line, installed new guess fitting, op test good ; used 1 2300868 (Guess fitting) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBRC36FMS00

Near Avon, OH 44011

Marie V

Job Details: 09/22/2022

Replaced fan and blade. Tested good. Cust ask question about a noise in freezer. Noise is from refrigerant going in evaporator. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 09/22/2022

"Door was push down pop back in place,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Solon, OH 44139

Joe O

Job Details: 09/22/2022

"Cc: intermittently not allowing selections, panel peeling, display not functioning properlyFound ui panel separating. Display only showing a few lines, not showing time. Will not allow cycle selections. Needs console and uiUi out of stock. Office to reschedule; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near North Ridgeville, OH 44039

Angel

Job Details: 09/22/2022

Cc that unit had control board replaced like a month ago and now the unit started doing the same thing stops cooling. Verified temperatures and freezer was at 30* and ff section was at 69*. Took off evaporator cover and it seems like unit was just starting up from a defrost so i unplugged the fan and let the unit run too see what frost pattern it would get and after about 15mins unit had a full frost pattern. But found that clip for thermistor was cracked will have to order clip and thermistor also reordering control box since issue was better but started up again and unit has a good frost pattern. Office to reschedule control out if stock; ordrng 2 W11437914 (Clip)s and 1 W11546690 (Control box) and 1 W11546681 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairview Park, OH 44126

Manny

Job Details: 09/22/2022

"Cc unit not washing ran diagnostics and found codes F5e1 door switch stuck open ,F4e3 motor not running ,F7e1 no heat. Unit will need sump motor assembly, replaced pump&motor with TS#W11085683, ran diagnostics cycle op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Cleveland, OH 44113

Jason N

Job Details: 09/22/2022

Installed lid lock. Ran normal load test. Unit locked but did not advance into cycle. Diagnostics is still reading lid lock fault. Unit will need main control. Main control not showing in stock at Marcone. ; ordrng 1 5304511966 (Main control)

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW04

Near Mentor, OH 44060

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is leaking, tub full of water, ran drain and spin cycle, unit drained, canceled, started quick wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Eastlake, OH 44095

Dan H

Job Details: 09/22/2022

"Installed new gearcase, pulley, belt, shifter, and shield, op test good"

We serviced a

MAYTAG DRYER

Model MGDB950YW0

Near Solon, OH 44139

Corina B

Job Details: 09/22/2022

CC that there is squealing when it is running. Confirmed. Found the support rollers worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Strongsville, OH 44149

David R

Job Details: 09/22/2022

Strong wrapped around spray arm. Removed. Tested. Good. Op Test Ok.; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Cleveland, OH 44105

Jason N

Job Details: 09/22/2022

"Cc unit not cooling Checked frost pattern on evaporator, small ice ball on cap tube, very low refrigerant charge. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, OH 44131

Corina B

Job Details: 09/22/2022

"CC that the ice maker is not making enough ice. When arriving the doors were open could not get a temperature reading. Doors kept getting opened when I was there. Ran the ice maker, filled and cycled. Advised cust the ice maker make 8 cubes every 4 hrs. Will see a full bin in 72 hrs without no one using the ice. Called t/l Scott file # 7734648571. Lowered the temp in the freezer. Every 100 minutes and has to be below 8 degrees. App 115 cubes everyday. Every time the door is open takes 15 minutes to get back to temp."

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Independence, OH 44131

Corina B

Job Details: 09/22/2022

"CC that there is a loud noise in a spin. Confirmed. Found the bearings are worn. Will need the gearcase and slide. Cust is going to call whirlpool. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44129

Manny

Job Details: 09/22/2022

"Cc unit not working properly, unit stuck in emergency drain, reset and ran diagnostics no codes unit stuck trying to agitate, noticed unit had the old plastic shifter, replaced using TS#W10913953, ran diagnostics and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44120

Jason N

Job Details: 09/22/2022

"Cc unit displays close lid, does not start cycleRan diagnostics, manual lid lock test, lid does not lock. Replaced lid lock using misc. truck stock part. Ran manual lid lock test and auto cycle. All functions passed. Op test good. ; used 1 W11394572 (Lid lock) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS0

Near Highland Heights, OH 44143

Dan H

Job Details: 09/22/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

SAMSUNG DRYER

Model DV405ETPASUAA

Near Cleveland, OH 44124

Jason N

Job Details: 09/22/2022

"Cc unit not heating Checked all thermals, found heater element open. Customer argued that he thinks we were just out here and replaced that recently and that there should be some kind of warranty. Had office , MP, check history on unit, no repairs made by us. Customer declined repair at this time, estimate only. ; ordrng 1 DC97-14486A (Heater element)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is not draining, confirmed, drain pump is receiving 120vac , drain pump is not pumping, unit needs new drain pump ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVT1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is not draining, confirmed, found knock out plug still in garbage disposal, removed, unit drained, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Aurora, OH 44202

Brian M

Job Details: 09/22/2022

Installed sump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Berea, OH 44017

David R

Job Details: 09/22/2022

"Replaced adapter kit and fascia heater. Set temps back back to normal, good, Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/22/2022

Found pulley squeaking replace dryer kit from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Bedford, OH 44146

Joe O

Job Details: 09/22/2022

"Cc: not workingFound ui glitched out. This is caused from main control not sending proper power. Needs main controlTim did not answer. Saved as estimate. Bill to for svc; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bedford, OH 44146

Joe O

Job Details: 09/22/2022

"Cc: tripping the gfiAdvised customer, not recommended to be connected to gfi outlet due to varying amp draw. Found no stored error codes. Ran test cycle. All functions working. Advised customer the gfi could be failing. Unit functioning as designed. Op test ok Spoke with Bj, Ok to service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Berea, OH 44017

David R

Job Details: 09/22/2022

"Replaced heater. Tested, good. Made note for customer to install screws on bracket. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/22/2022

Installed valve OP Test Ok I

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/22/2022

Cc: not workingFound unit is receiving proper power. No indicator light on control. Found control has burn marks. Needs controlControl shows out of stock. Office to reschedule ; ordrng 1 W11419171 (Control)

We serviced a

GE DISHWASHER

Model DDT575SMF8ES

Near South Euclid, OH 44121

Joe O

Job Details: 09/22/2022

"Cc: leakingRan test cycle. Found unit leaking from vent. Found vent loose, vent came off as soon as I touched it. Tightened vent. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Lorain, OH 44052

Gabriel P

Job Details: 09/21/2022

"Found money making sound clean money,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Avon, OH 44011

Gabriel P

Job Details: 09/21/2022

Found no frost on evaporator and compressor not starting it has 7.03 amps will need control and compressor and uv dryer ; ordrng 1 W11224591 (Fan) and 1 WPW10466675 (Compressor) and 1 WPW10143759 (Uv) and 1 W11224256 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Elyria, OH 44035

David R

Job Details: 09/21/2022

"Customer had another company come out but never did anything. Cracked her counter, took pics for record. Cc unit not working. . Ran normal, no water going into unit but wash motor came on. Tried draining. Drain will not come on as well. Getting 120 to unit but not receiving voltage to either drain pump or water valve is suppose to be activated. Overfill switch checks good. 6/4, 8/3, 8/2 error codes. Customer will need new control, customer paid SVC only. Do not order parts,*** WPW10348269 drain pump; ordrng 1 W11225084 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 09/21/2022

"Came to replace gear case, removed top agitator and basket leaned unit back to replace gearcase and noticed all components have signs of water dmg unit will need all electrical components and harness replaced underneath, spoke to AB he advise to take pictures and advise customer that we will be reviewed, and to add parts as normal and will submit to wpl for review and final decision. Put unit together and advise customer of the above information ; ordrng 1 W11448788 (Lower harness) and 1 W10890624 (motor-drve) and 1 W10919003 (pump-water) and 1 W10815026 (actuator) and 1 W10866238 (capacitor)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF57R16FW08

Near Brook Park, OH 44142

Gabriel P

Job Details: 09/21/2022

Unit working as design customer had some questions on freezing opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Perry, OH 44081

Dan H

Job Details: 09/21/2022

"Customer complaint that smoke was coming out of the door, found control burned, harness melted, unit needs new harness and control, customer does not want repair at this time ; ordrng 1 W11035586 (Cntrl) and 1 W10871221 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Novelty, OH 44072

Joe O

Job Details: 09/21/2022

"Cc: not working, was loud in spinFound bearings excessively loud in spin. Found error code f7e5(shifter fault) f5e1(lid switch fault). Ran auto test. Lid is locking, unit is shifting. Ran normal cycle. unit will not fill. Needs gear case and controlCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10671342 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model PS960SL2SS

Near Moreland Hills, OH 44022

Joe O

Job Details: 09/21/2022

"Installed cooktop harness and control. Found ui still not responding. Controls not communicating. Needs main control, upper oven control, and uiParts show limited stock. Office to reschedule ; ordrng 1 WB27X40488 (Ui) and 1 WB27X29201 (relay daughter board) and 1 WB27X33144 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 09/21/2022

"Customer complaint of water going inside tub without run a cycle replace valve they had and also replace belt cause pulley was grinding with shield cause by overload also customer ask for neww appliance advise the we do not say not repairable if you can be fix we fix it thats up to the extended warranty to decide ran calibration and auto test pass,opt test ok ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Avon, OH 44011

Marie V

Job Details: 09/21/2022

"Cc that smells funny after using unit. Started unit. Pulled unit out . Had to removed vent and found that the one from behind wall looks like it was never connected to it, theres lint build up between the wall. Showed video to cust. They will call vent company to correct issue."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Avon, OH 44011

Marie V

Job Details: 09/21/2022

"Cc that the unit started while using it. Confirmed sparks pars on unit, verify rack, needs to be replaced. Called tech line they said to have the spark filed down, paint it and replace clips holders and rack. Office will contact once they have eta on the part. ; ordrng 1 W10803366 (Rack) and 1 W10840794 (Clip holder) and 1 W10840795 (Clip holder) and 1 W10482084 (Touch up paint.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2022

"Steamed out evaporator replaced ui, control box and thermistor made sure heater turned on. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Euclid, OH 44117

Corina B

Job Details: 09/21/2022

"CC that the measuring is not right, the ice maker is not working and can not open the freezer door. Confirmed. Found the freezer door frozen shut. Reschedule appointment to have unit defrost. Removed the filter and water came out. Advised cust to replace the filter. Ice maker is not cycling, Will need a new ice maker. We carry the ice maker on the truck. ; schdld next appmnt for 9/23 FRI 2-5"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Middlefield, OH 44062

Brian M

Job Details: 09/21/2022

Cc of leak Found leak coming from dispenser Needs dispenser Part not in stock office to schedule ; ordrng 1 W11524105 (Dispenser)

We serviced a

KENMORE DRYER

Model 11097872602

Near Ravenna, OH 44266

Brian M

Job Details: 09/21/2022

Cc of clicking noise Found burner not shutting off power to coils and causing a double click Advised on burner replacement ; ordrng 1 280119 (gas burner) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Mentor, OH 44060

Dan H

Job Details: 09/21/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Elyria, OH 44035

David R

Job Details: 09/21/2022

"Replaced comp and drier. When putting drier back in place by comp under cabinet, cap tube line broke at the cabinet. Took pics, cannot be repaired. Non repairable, Sending over info for documentation on tech-line online, new hours whirlpool techline is closed for right now but will context as soon as open and let them know this is non repairable. Called techline back after new hours, got in touch about after half an hour, documented, sent pics over phone. Whirlpool will document and be in touch with customer. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

David R

Job Details: 09/21/2022

"Valves check good. Ran diagnostics, good. All functions are working properly. Customer had questions about different cycles. Answered all questions. Good, Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 09/21/2022

Installed sump and heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNB01

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2022

Cc that water dispenser is not working. Confirmed tried dispensing water and it does not work paddle seems loose like its not making contact with switch or the tab broke removed ui cover and found that the tabs for the switch were broken will need to order the switch bracket. Got it to work for now for the customer so he can dispense water until I return toreLace bracket. ; ordrng 1 WP2180226 (Bracket)

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LW

Near Euclid, OH 44143

Corina B

Job Details: 09/21/2022

"CC that the unit will not work was in a different apartment. Terminal block is hard wire. Turned the cooktop on and the oven to 350*, heated properly. No fault codes. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44103

Corina B

Job Details: 09/21/2022

Replaced the control and the fan. Advised cust to open the freezer door in the middle to have even pressure when closing. Door was opened on the left side. Brought core back for return. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/21/2022

Replace drain pump opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/21/2022

CC that the unit is not draining. Confirmed. Unit is not draining. The ui is is not lighting up. Can hear the drain humming. The propeller is seized. Will need a ui and a pump. Ui is nla. ; ordrng 1 8051708 (Ui) and 1 W10428777 (Sump)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614qs6a

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Installed new valve, op test good fresh food section"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Customer complaint of squealing noise, confirmed, found tub leaning towards the back of cabinet causing tub to rub drain hose against cabinet, leveled unit , no unusual noises now, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pepper Pike, OH 44124

Joe O

Job Details: 09/21/2022

"Cc: intermittently not making iceFound temps in ff section at 40 degrees, freezer at 2 degrees. Cycled ice maker. Ice maker cycling and filling. Found cubes forming around ice maker shaft. Leveled unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Strongsville, OH 44136

Manny

Job Details: 09/21/2022

"Re control and console, ran calibration and diagnostics cycle op test ok took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Strongsville, OH 44136

Manny

Job Details: 09/21/2022

"Cc measure fill not working verified and unit dispense 4oz when on 8oz, trying to calibrate but not going through, spoke to BJ he told me the way to calibrate, and opt test ok"

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Installed new control and evaporator fan motor, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Brian M

Job Details: 09/21/2022

Before beginning work noted that there was roller marks on floor from fridge Took pic hard to see Upon further inspection I found the unit not as easily to repair as previous tech quoted Found freezer evap to be completely frozen over and needing to be defrosted before repair to be made Once defrosted found that defrost bi metal (thermistor) was just being held on by tape and hardly on at all.. replaced using fan kit Ran fan test and defrost test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/21/2022

"Cc: off balance, repeating rinse cycleFound error codes f0e2(over suds) f8e3(overflow conditions). leveling leg not lowered. Adjusted leveling leg. Tested suspension rods tested good. Ran auto test and calibration. Ran drain and spin. Unit very well balanced. Water valves not seeping. Ran normal cycle. Unit functioning as designed. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near North Royalton, OH 44133

Manny

Job Details: 09/21/2022

"Cc unit not cooling in both sections, verified and found temps set to maximum and manual damper close to Ff,and found evaporator covered in frost set unit to force defrost heater is on, steamed evap cover and evap (35 mins), checked components and all pass noticed thermistor in the wrong spot of evap, moved and secured thermistor, advise customer to allow 24 hrs for temps to equalize. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rocky River, OH 44116

Marie V

Job Details: 09/21/2022

"Cc that they had a company come over from extended warranty and did a wrong installation causing seal on door nor to seal and condensation and water was on freezer. Corrected ice maker cover, now seal is sealing properly . Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ0

Near Cleveland, OH 44110

Marie V

Job Details: 09/21/2022

"Took POP.Cc that the convection fan is making a noise and that the temperature is not good. Confirmed noise from fan. Adjusted blades. Preheated oven on convention and took temps, 350*. Pass. Advice cust to allow unit 10 to 15 min to cook food that takes less than 1 hour. Everything else is working properly, op test ok"

We serviced a

GE REFRIGERATOR

Model ZISS480DRGSS

Near Beachwood, OH 44122

Joe O

Job Details: 09/21/2022

"Cc: fluctuating in tempsFound temps in ff section at 40 degrees, freezer at 5 degrees. Found compressor extremely hot. Condenser fan is running, not pushing enough air. Fan motor does not have enough power to cool condenser. Needs Condenser fan motor and bladeCustomer does not want to repair at this timeWill need 2 techs and 2 job count; ordrng 1 WR60X10209 (motor dc cond fan) and 1 WR60X24484 (condenser fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jefferson, OH 44047

Dan H

Job Details: 09/21/2022

"Installed new suspension, op test good"

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Warrensville Heights, OH 44128

Brian M

Job Details: 09/21/2022

Cc unit it turning on Found thermal fuse open Replaced using truck stock OP Test Ok Advised vent was to long ; used 1 3392519 () from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rocky River, OH 44116

Angel

Job Details: 09/21/2022

Replaced tub tested unit. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Shaker Heights, OH 44120

Joe O

Job Details: 09/21/2022

Installed lid lock. Ran auto test and calibration. Ran normal cycle. Op test ok

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Customer complaint that unit is not advancing passed wash cycle, ran diagnostics found f8e1(long/no fill) and f7e7(motor unable to reach target rpm) error codes, good flow through valves, unit spins and agitates, optical sensor tests good, started normal wash cycle, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Brian M

Job Details: 09/21/2022

Cc lid not locking Ran diagnostics no errors Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok

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