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Corina B.
WMH73521CS6 WHIRLPOOL MICROWAVE CC that the unit is dead. Checked outlet 120v. Removed m/w from wallchecked the power to the board 120v checked the inline fuse, open. Replaced the fuse from t/s. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
Dan H.
WED4815EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating, all components test good, home depot finally got us a power supply, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
Macaulay G.
GE DISHWASHER GSD6600G10CC Tested dishwasher. Did 4 cup test. Operates ok.; Job Cmpltd,
Macaulay G.
WHIRLPOOL WASHER WTW5000DW1 Lid not locking on washer. No obstructions in latch, error code for lid latch fail. Replaced latch from truck stock. Tests ok.; used 1 W10838613 (LATCH) from stock, , Job Cmpltd,
Macaulay G.
JENN-AIR RANGE SVD8310S Igniter for left burners is corroded and needs replaced. Cleaned burner holes for better flame. Cleaned orfice as well. Office to order spark electrodes.; ordrng 2 WP71002179 (igntr-surf)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/29 WED 8-9,
Dan H.
WDF520PADM7 WHIRLPOOL DISHWASHER Installed new dispenser, op test good ; Job Cmpltd
Benjamin B.
NTW4516FW2 AMANA WASHER Found motor unplugged reset connection op test ok; Job Cmpltd WRT519SZDW02 WHIRLPOOL REFRIGERATOR Found unit at -15 in freezer and 30in fresh food need to order comtrol; ordrng 1 W10884375 (contrl-box)
Benjamin B.
KDTM354DSS5 KITCHENAID DISHWASHER Dent is in top right corner barely came through on the inside of tub. Door is ok. Appears cust will mot have any issues ; Job Cmpltd
Robert A.
KENMORE FREEZER 198.715640 Recovered freon, op test ok; , Job Cmpltd,
Brian B.
WHIRLPOOL WASHER LAT2301AAE Tore machine down. Replaced listed parts. Leveled machine. Ran test cycle. Optest ok. ; Job Cmpltd,
Benjamin B.
WRT318FZDB01 WHIRLPOOL REFRIGERATOR Replaced fan motor op test ok .; Job Cmpltd
Benjamin B.
MVWC360AW0 MAYTAG WASHER Found lid lock not lockimg cust going to wait on repair they are calling whirlpool; Job Cmplt
Benjamin B.
M1TXEGMYQ01 MAYTAG REFRIGERATOR Cust wants tomorrow morning ab putting on for 9-12
Benjamin B.
MVWC200XW2 MAYTAG WASHER Installed all parts pump is cracker and leaking need motor and pump and shfyer ; ordrng 1 WPW10006355 (actuator) and 1 WPW10006416 (motor-drve) and 1 WPW10276397 (drain pump assy)
Benjamin B.
JVM7195EK1ES GE MICROWAVE Found fuse opem on magnetron cust let me leave unit down spoke with fb need mag and fuse ; ordrng 1 WB27X11079 (microwave magnetron) and 1 WB27X11095 (microwave magnetron), schdld next appmnt for 11/28 TUE
Corina B.
KDFE304DBL0 KITCHENAID DISHWASHER CC that the unit is dead. Checked the main control 120v. Will need a main control and an UI. Called BB to order parts. ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537349 (panel-cntl), schdld next appmnt for 11/22 WED
Corina B.
WRS322FDAM04 WHIRLPOOL REFRIGERATOR CC that there is a noise when the compressor. Found the filter line vibrating on the condenser fan and the suction line was vibrating on the frame, moved the styrofoam around the suction line. Raised the legs on the unit. The cardboard under the machine was vibrating on the compressor, used doubleside tape to stick to the cardboard and under the compressor. Found the wire rack deformed will not fit in the fz. The door trim for the im is broken. Called GS to order parts. Cust can install. Optest ok. ; ordrng 1 WPW10307490 (trim-door) and 1 WPW10318960 (shelf-wire)
Corina B.
JS968SK6SS GE RANGE Replaced the bake element. Heated oven to 300*. Optest ok. ; Job Cmpltd
Corina B.
ET1FTTXKB02 WHIRLPOOL REFRIGERATOR CC that im is not working. Jumper the im and the im will cycle then start to rotate backwards. Will need a new im. Replaced the im from t/s. Optest ok. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
Corina B.
MED9700SQ0 MAYTAG DRYER C that when starting the unit up it started to smoke. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Found a burn mark on the control and the thermistor is open. Called GS to order part. Cust does not want to repair at this time
Dan H.
GU2275XTVY1 WHIRLPOOL DISHWASHER Stuck key test showed control is good, unit needs new user interface ; ordrng 1 WPW10175238 (panel-cntl 151.76), schdld next appmnt for 11/28 TUE
Dan H.
NTW4516FW2 AMANA WASHER Customer complaint that basket is loose, basket is not loose, suspension is good, Ran diagnostics found f0e2(over suds condition), advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
Dan H.
KDFE104DSS5 KITCHENAID DISHWASHER Customer complaint that spray arms are not working, started normal wash cycle, unit filled, wash motor did not start, checked for voltage, getting correct voltage, wash motor failed, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
Robert A.
WHIRLPOOL WALL OVEN WOD93EC7AS05 Ran diagnostics, good, tested all elements, good, set both ovens to bake, all elements recieving 220 vac, op test okOfr 1606002344; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER ADB1400AGS0 Found drain line clogged, cleared, op test ok; Job Cmpltd,
Jeff M.
vrbvrb456@gmail.com WHIRLPOOL REFRIGERATOR The condenser coil‘s were extremely dirty explain to the customer once a year he has to clean them. Customer will clean coils.;
Jeff M.
TR21V2W WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Tim G.
WHIRLPOOL RANGE MGS8880DS0 Checked unit and found the bake igniter bent and out of original spacing and form. Unit will do the initial preheat but will not cycle again. Unit needs igniter. ; ordrng 1 WPW10324262 (igntr-oven. 57.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/28 TUE !,
Tim G.
WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit will not turn on. Checked outlet for power and found the bottom outlet very touchy. Tried a different outlet and found good op. Customer to contact a electrician. ; Job Cmpltd,
Tim G.
KITCHENAID DISHWASHER KDFE304DWH0 Installed new sump. Ran and checked for leaks, op test good. ; Job Cmpltd,
Jeff M.
WFG231LVB0 WHIRLPOOL RANGE The ignitor was open. I replaced with ts unit op tested good ; used 1 4342528 (IGNITOR),
Chad P.
JGB650EEF1ES GE RANGE Found all flames check good. While speaking with tenant she explajned she was using the oven to heat the house. Tech advised this is different as the oven has a return and air is circulated while when using the oven it is not. Ran oven for several minutes. No issues found. Advised to use as normal. ; Job Cmpltd,
Jeff M.
MVWB855DC1 MAYTAG WASHER The washer was never properly leveled so the rotor burned a hole into the overflow pan that the washer is sitting in. No damage to the washer re-leveled the units test good; Job Cmpltd,
Jeff M.
KEBS107DWH1 WHIRLPOOL WALL OVEN The unit has a f2-e0 the touch pannel is n/a same withe main control. The unit cant be fix.
Jeff M.
AMV2307PFS0 AMANA MICROWAVE Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MDB8959SBS MAYTAG DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WTW8500BW0 WHIRLPOOL WASHER Customer has to reschedule I called her. I gathered some information from the customer I called Greg pre-ID main control, lid lock.
Jeff M.
KUS30IVSS3 KITCHENAID DISHWASHER The unit is randomly flashing buttons on its own I shut powerdown turn it back on different buttons were flashing nonresponsive needs main control user interface; ordrng 1 WPW10250018 (UI) and 1 WPW10285179 (CONTROL ),
Jeff M.
WRS322FDAW04 WHIRLPOOL REFRIGERATOR A pice of the ice maker is broken. The unit needs a new iceamaker ; ordrng 1 WPW10300022 (ICEMAKER )
Paul H.
MHWE450WW01 WHIRLPOOL WASHER Found unit stored faults for long fill/no fill and faults for over flow condition. Pressure line checks good. Ran wuick wash a few timers over. Found unit not only failed to sense water level but unit failed to stop filling with no power to solenoid. Needs fill valve and pressure switch replaced. Please ship parts to 1227 cleveland rd, w Huron oh, 44839Cust is closing on house and needs this friday for the repair. ; ordrng 1 WPW10271610 (SWITCH, PRESSURE. ) and 1 WPW10289387 (FILL VALVE ASSY),
Paul H.
KRFF707ESS01 KITCHENAID REFRIGERATOR Found ff evap failing to defrost again. Ice got into fan again. Needs harness assy ad support replaced. Thermistor to be tightened and zip tied to ff evap. Foil tape can also be placed over it. ; ordrng 1 W11033168 (HARNESS ASSY) and 1 WPW10389152 (SUPPORT)
Paul H.
UMV1152BAW WHIRLPOOL HOOD/COMBO Replaced magnetron, tested by heating a mug of water, op test ok.; Job Cmpltd,
Paul H.
MEDX655DW1 MAYTAG DRYER Replaced start switch, tested, op test ok.; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRF555SDFZ0 Verified pop.. sent pic. Water keeos dripping after glass is removed from dispenser. Checked water line connections, all tight. Will need new water valve. Also, freezer door liner is separated causing air leak and frost buildup in freezer.. will need new freezer door. Office to order parts. Will r/s for 12/12, but office can change if door not there..; ordrng 1 W10910837 (DOOR FRZ) and 1 WPW10312696 (VALVE DUAL), schdld next appmnt for 12/12 TUE !,
Paul H.
WRV986FDEM00 WHIRLPOOL REFRIGERATOR Ran diagnostics, test 56 E2, motor lost position, cc water dripping from dispenser area, last unit that had same symptoms required UI and IM; ordrng 1 W11036562 (UI) and 1 WPW10764668 (icemaker)
Macaulay G.
MAYTAG DRYER MEDX655DW1 Tested voltage to dryer terminal block. Found that there was 240 V. Also found the dryer venting was very restricted behind dryer and was closer to 20 foot long. Informed the customer that they need to shorten the vent and make sure that it is not restricted to properly dry clothes. Dryer is heating OK.; Job Cmpltd,
Paul H.
MGDX655DW0 MAYTAG DRYER Rollers worn unevenly, need replaced, thought unit took 349241T, spoke with GS, missing 349241T, emailing LS about t/s, unit takes other style, belt could use replacement as well, ordering service kit; ordrng 1 4392067 (dryer repair kit)
Paul H.
WED75HEFW1 WHIRLPOOL DRYER Found door switch busted, preventing dryer from starting, ordering; ordrng 1 WPW10350906 (switch-dor),
Chad P.
WRF989SDAM00 WHIRLPOOL REFRIGERATOR 'Installed evap and charged unit. Op test ok. Advised 24 hrs for normal cooling to resume. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
Macaulay G.
ROPER DRYER RGD4516FW 11/20 MON, 12:27 to 13:21, Dryer had broken igniter. Replaced and tested. Shorted ignitor to burner. Repaired burner and replaced ignitor from truck stock again, tests ok.; used 1 279311 (IGNITER), and 1 279311 (IGNITOR) from stock, Job Cmpltd,
Chad P.
GLD3450RDB0 FRIGIDAIRE DISHWASHER Arrived to find no flashing lights at this time. Cust states that after a power outage the unit seemed to return to normal but wanted it checked. Ran normal wash. Lots of suds formed. Likely from soap left in unit. Canceled cycle and ran normal wash again. Suds reduced. Service test mode complated with out faults. Advised to use as normal. If issues return please contact us back for service. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $86.35 CC Ref # 903327062, Job Cmpltd, saved tckt [Sd
Chad P.
WTW8040DW4 WHIRLPOOL WASHER All wiring checks good. No stored faults. Service mode passes. Unable to duplicate. Op test ok. ; Job Cmpltd
Chad P.
KDTE104ESS4 KITCHENAID DISHWASHER Unable to locate strike. Need to reorder. ; ordrng 1 WPW10544004 (STRIKE)
Chad P.
RTW4516FW1 ROPER WASHER Found control dead. Unit is not responding to any commands. Has power. Needs control replaced. ; ordrng 1 W10915204 (CONTROL)
Macaulay G.
MAYTAG WASHER MVWX655DW1 Customer showed me the amount of water that it is putting in. Water amount is proper. Ran through calibration test ok. Instructed customer on proper loading and operating.; Job Cmpltd,
Macaulay G.
MAYTAG WASHER MVWX655DW1 Customer showed me the amount of water that it is putting in. Water amount is proper. Ran through calibration test ok. Instructed customer on proper loading and operating.; Job Cmpltd,
Brian B.
GE REFRIGERATOR PDSS5NBXARSS Checked temps.. -5 freezer, 62 ff. Evap motor not running. Bearings are failed. Can spin with finger to start motor. Will need new evap motor. Office to order. ; ordrng 1 WR60X10185 (motor evap dc), schdld next appmnt for 11/28 TUE !,
Brian B.
GE REFRIGERATOR PDSS5NBXARSS Checked temps.. -5 freezer, 62 ff. Evap motor not running. Bearings are failed. Can spin with finger to start motor. Will need new evap motor. Office to order. ; ordrng 1 WR60X10185 (motor evap dc), schdld next appmnt for 11/28 TUE !,
Brian B.
WHIRLPOOL DISHWASHER WDF520PADB0 CC that dishes not drying. Ran diag. 6-6, cool water entering machine. Did not have heated dry turned on.. Advised customer to run hot water in sink first and use high temp option. Also, must check filter 1/ month. Ran test cycle. Machine working properly. Optest ok.; Job Cmpltd,
Chad P.
FGHB2866PP9A FRIGIDAIRE REFRIGERATOR Found ice maker turned off via the control in settings. Turned on ice maker. Leveled door and tightened handles. Cycles i.m. Through diagnostics. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
Tim G.
GE REFRIGERATOR PYE23PSDCSS Installed the new fan and moisture kit, op test good. ; Job Cmpltd,
Tim G.
WHIRLPOOL WASHER CAE2745FQ0 Complaint that the unit is not spinning. Checked unit and found no stored errors. Tested the unit I? manual diagnostics, filled unit, agitated, drained, and spun. All functions are working. Ran a recal cycle and advised the customer of detergent use. Ran a entitlement search and found unit under warranty. ; Job Cmpltd,
Tim G.
WHIRLPOOL ICE MAKER GX5FHTXVY09 Complaint that the unit is not making ice. Checked and found the unit cycling but not filling. Found contacts in the module for valve open. Quoted customer for repair and replaced the icemaker, op test good. Advised the customer to give the unit 12-24hrs for ice production ; used 1 W10884390 (ICE MAKER ASSY. 82.39)
Dan H.
NTW4516FW1 AMANA WASHER Customer complaint that unit is not draining, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, unit drains and spins, advised customer that drain hose needs to be 39” off of floor per installation instructions, unit is operating as designed ; Job Cmpltd NED4655EW1 AMANA DRYER Customer complaint that unit is not heating, found unit not recieving proper power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd NGD4655EW2 AMANA DRYER Customer complaint that unit is not heating, unit is not connected to gas line, advised customer that dryer needs to be connected to gas line, unit is operating as designed ; Job Cmpltd
Robert A.
KITCHENAID DISHWASHER KUDS40CVSS4 Installed control and disp, ran diagnostic cycle, unit filled, ran wash cycle, disp opened, op test ok; Job Cmpltd,
Benjamin B.
WRF555SDFZ01 WHIRLPOOL REFRIGERATOR Foumd umit not dispemsing bevause door liner is sunk in and needs block. Installed block op test ok also unit has plastic water line advised cust to replace with copper braided steel or pex ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd
Macaulay G.
WHIRLPOOL REFRIGERATOR WRS586FLDM00 Water line was cracked at bottom of primary water valve. Took pictures of water damage on cabinets and floor. Office to order inlet water line.; ordrng 1 WPW10279882 (tube-water), schdld next appmnt for 11/27 MON 8-10,
Macaulay G.
AMANA REFRIGERATOR AFD2535DEB5 Fresh food section not getting any air flow. Found evaporator in freezer completely frost over, restricting the air to the refrigerator section. Defrosted evaporator. Replaced electronic control from truck stock.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job
Dan H.
M1TXEGMYW01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 60 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan motor is recieving 120vac, unit needs new evaporator fan motor, installed new evaporator fan, op test good ; used 1 WP2315539 (MOTOR-EVAP) Job Cmpltd
Paul H.
REK2950KQ2 ROPER DRYER Found worn rollers, replaced from t/s, tested, op test ok, nice and quiet, lint trap is damaged and need replaced also, ordering
Benjamin B.
WMH53520CS6 WHIRLPOOL MICROWAVE Replaced door switches op test ok.; Job Cmpltd
Paul H.
KDTE254ESS0 KITCHENAID DISHWASHER Started a cycle, film poor washability being caused by inlet temp, explained to cust, from a static fill-75F, noise is coming from drain pump, no debris sounds like a bad impeller, ordering, cancel is indeed not working, needs UI as well; ordrng 1 W10902370 (UI) and 1 WPW10531320 (pump-drain),
Benjamin B.
L8319W2 AMANA DRYER Found unit squeeling need to replace idler and rollers also belt ; ordrng 2 WP37001042 (support)s and 1 WP40111201 (belt) and 1 WPY54414 (pulley-idr)
Paul H.
GHW9100LW1 WHIRLPOOL STACKABLE W/D Spider gear (trunion) has broken, basket is grinding inside of tub, tub and basket assemblies will need replaced, will need two techs, get auth for double labor, cannot be done without two techs; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket),
Corina B.
KUDC10FXSS7 KITCHENAID DISHWASHER CC that the unit is not washing dishes. Have bowls with oatmeal that sit in unit for over a day not coming clean. Advised cust to rinse the dishes that food will stick to dishes, if not running right away. Ran diag 10-1 Dispenser Electrical Problem, 5-2 Door Stuck Closed, 6-4 Float Switch Open ran a calibration, the dispenser opened, machine turns off when opening door. Checked the float switch, good. Raised drain hose above the bottom of the sink. Advised cust to use 1 tablespoon of detergent has well water and to run a dishwasher magic threw the machine every 3 months. Optest ok. ; Job Cmpltd
Corina B.
MFF2558VEW4 FRIGIDAIRE REFRIGERATOR Replaced the parts listed. Brought core back for return. Programmed the control to 12. Will need the center rail. Cust can install. Optest ok. ; ordrng 1 WPW10326469 (rail-centr),
Paul H.
WZF79R20DW00 WHIRLPOOL FREEZER Replaced control, unit fired up and began cooling, op test ok.; Job Cmpltd
Paul H.
WRV986FDEM01 WHIRLPOOL REFRIGERATOR Cleared excess ice in FC, replaced defrost drain, op test ok.; Job Cmpltd
Paul H.
WFG714HLAS0 WHIRLPOOL RANGE Unit had old style harness, bake wire arcing to cabinet intermittently, replaced harness from t/s, verified outlet correct, igniter slightly off, gently pried back to correct position, lit each burner consecutively five times in a row, good, preheated to 350, good, op test ok.; used 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd
Paul H.
MEDX655DW1 WHIRLPOOL DRYER Replaced motor and blower wheel, tested, op test ok.; Job Cmpltd
Paul H.
KDTM704ESS0 KITCHENAID DISHWASHER Replaced dispenser assembly from t/s, needed replaced due to physical damage, op test ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
Brian B.
WHIRLPOOL RANGE KCGS956ESS Verified pop, sent pic.. could not take pic of model plate as wall oven would have to be removed.. LR and RF burners not lighting correctly. Found burner caps out of position. Relocated burner tops and cleaned burners. Tested burners, optest ok.; Job Cmpltd,
Tim G.
GE WASHER WPSR4130W1WW Complaint that the unit is not spinning out the clothing. Checked unit and found motor running but the trans seized. Pulled the agitator and found the hub asm destroyed. Unit needs all listed parts. The unit supply hoses are past the recommended 5yr replacement. ; ordrng 1 WH02X10265 (ring split.) and 1 WH02X10383 (seal tub) and 1 WH1X2026 (belt) and 1 WH2X1193 (NUT) and 1 WH2X1199 (washer hub) and 1 WH38X10002 (transmission asm) and 1 WH45X10014 (basket xl) and 1 WH45X10027 (hub) and 1 WH49X10035 (motor) and 1 WH5X256 (clutch ), schdld next appmnt for 11/29 WED ! [***],
Tim G.
WHIRLPOOL REFRIGERATOR WRF991BOOM00 Complaint that the units display is not fully displaying the hashes to complete the numbers and the units dispenser is dispensing water very slow. The customer states that they haven’t replaced the filter yet. Tech advised the customer to replace every 6months. Tech also found the tuck shelf broken and needing replaced due to not staying in place. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve.; ordrng 1 W10862400 (cntrl-elec) and 1 WPW10669153 (shelf-glas), schdld next appmnt for 11/29 WED !,
Tim G.
MAYTAG OTR MICROWAVE MMV4205DS0 Installed switches, set clock and tested, op test good. ; Job Cmpltd,
Tim G.
MAYTAG WASHER MHWC7500YW0 nstalled pump, op test ng. Checked and found the hose from the tub to the drain pump completely filled with debris. Removed, op test good. ; Job Cmpltd,
Paul H.
KRMF706ESS00 KITCHENAID REFRIGERATOR Replaced separator, good seal now, op test ok.; Job Cmpltd
Paul H.
DFSS9VKBASS GE REFRIGERATOR Replaced fc tracks, tested by opening and closing a few times, op test ok.; Job Cmplt
Jeff M.
KDTE334DSS0 KITCHENAID DISHWASHER The top adjusters are broke in the user interface is not making any noises but still working needs top adjusters and user interface; ordrng 1 WPW10537414 (UI) and 2 WPW10546503 (AJUSTER )s,
Jeff M.
WMH31017FS0 WHIRLPOOL MICROWAVE The unit is displaying a door error code I install door camp switches unit test and failed. On the upper side of the door bows out words keeping the door farther away from the cabinet needs new door; ordrng 1 W10889332 (DOOR), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock,
Brian B.
KITCHENAID DISHWASHER KUDE40FXSS1 Found water leaking through sump assembly. Will give est on new sump. Customer does not want to repair.paid sc.. do not order par, Job Cmpltd,
Jeff M.
WMH53520AS1 WHIRLPOOL MICROWAVE Mark #7720572940 The internal cabinetry of the microwave is completely saturated with puddles of grease I called the office they uploaded pictures to the dispatch so when I call the Whirlpool Tech line they were able to view the pictures. I called Whirlpool Tech line i spoke to Mark explained him the situation he said do not fix it this is a fire hazard
Jeff M.
JJW9530DDS JENNAIRE RANGE Installed new part unit op tested good
Robert A.
KITCHENAID OTR MICROWAVE KMHS120ESS4 Found door switches failes, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Jeff M.
KFIV29PCMS02 KITCHENAID REFRIGERATOR I found the upper sliding drawer was not attached to the rails I reattach the sliding drawer unit tested good; Job Cmpltd
Robert A.
WHIRLPOOL WALL OVEN CWE5800ACB Replaced lower bake element, set bake, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Jeff M.
LFHT1831QP1 FRIGIDAIRE REFRIGERATOR Customer does not need repair they swap the fridge out and gave her a new one; Job Cmpltd, saved tckt [SdLink\300573a.png] (via SDM)
Robert A.
WHIRLPOOL DRYER LDG7500AAW Found coils failed, replaced, ran unit, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279834 (COIL) from stock, Job Cmpltd,
Jeff M.
WFW70HEBW0 WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
KBFN402ESS01 KITCHENAID REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Chad P.
ZISS360DMDS GE REFRIGERATOR Found solenoid if failing again. Piston is sticking in housing. Will require solenoid assy to be replaced. Requests cp be the tech to return for install appt. ; ordrng 1 WR62X10055 (solenoid asm),
Benjamin B.
KRMF706ESS01 KITCHENAID REFRIGERATOR Installed icebox found tab brokem need to order ; ordrng 1 W10847563 (box-ice) and 1 W10864519 (adapter), schdld next appmnt for 11/27 MON
Corina B.
WDT720PADM3 WHIRLPOOL DISHWASHER Replaced the heater. Optest ok. ; Job Cmpltd
Corina B.
MMV6190DS1 MAYTAG MICROWAVE CC that the light sometimes does not turn on. Found the door cams not working. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
Dan H.
DU930PWPB0 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking, started normal wash cycle, found water leaking passed door seal and vent seal, unit needs new seals; ordrng 1 WP3379673 (seal) and 1 WPW10509257 (gasket), schdld next appmnt for 11/27 MON
Dan H.
WET4024EW0 WHIRLPOOL WASHER Customer complaint that unit fills for a second then stops, found cold water supply valve closed, opened, started normal wash cycle, unit filled and began wash cycle, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Corina B.
GFSS6KKYESS GE REFRIGERATOR CC that the water is not dispensing and just changed the water filter. The setting for the ff 36 and fz -2. Found the water tank was frozen. Steamed out tank. Optest ok. ; Job Cmpltd
Dan H.
ED5SHAXMQ10 WHIRLPOOL REFRIGERATOR Customer complaint that unit was not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 6 degrees, fans are running, compressor is running, good frost pattern, reset connections to thermostat, unit is operating as designed ; Job Cmpltd
Brian B.
GE REFRIGERATOR HSS25ATHBCWW Found right door gasket torn and door stop pulled out of bottom of door. Removed door and tightened door stop. Will need new gasket. Also, cube pad on UI is worn through. Will need new UI.. Office to order parts.; ordrng 1 WR24X10155 (gasket,door ff (wht)) and 1 WR55X22968 (USER INTERFACE), schdld next appmnt for 11/27 MON !,
Robert A.
KITCHENAID ICE MACHINE KUID508ESS1 Removed cond fan, found jumper wire for new fan not included with fan motor, old fan wire made into old fan motor, installed fan motor and blade, needs jumper wire; ordrng 1 WP2187629 (JUMPER WIRE), schdld next appmnt for 11/22 WED !,
Macaulay G.
MAYTAG REFRIGERATOR MFT2776FEZ00 Found evaporator in refrigerator was not defrosting. Removed shelving and defrosted unit. Office to order wire harness with thermistor.; ordrng 1 W11033168 (harns-wire), schdld next appmnt for 12/1 FRI 2-5,
Macaulay G.
MAYTAG REFRIGERATOR MBF2258XEW3 Had a lot of difficulty opening the freezer door due to the tracks being frozen over. Removed all ice and frost from freezer compartment with steamer. Cleared drain and replaced drain tube. Icemaker mold is cracked as well. Office to order icemaker and tracks.; ordrng 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s, schdld next appmnt for 11/30 THU !
Robert A.
WHIRLPOOL REFRIGERATOR WRF540CWBM00 ran diognastics, ff reading 46, frz reading 10 deg, needs thermistirs. Water tank frozen needs thawed; ordrng 1 W10316760 (FRZ THERMISTOR51.63) and 1 WPW10224292 (HARNESS/THERMISTOR48.89FF), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/27 MON ! [**],
Chad P.
JED8430ADB WHIRLPOOL COOK TOP Found molex connector backed out causing the no power for the switches. Corrected connection. Op test okay. Switches not used. Office to please refund for parts.
Dan H.
WGD6600VW1 WHIRLPOOL DRYER Customer complaint that unit is not starting, confirmed, found idler pulley broken and off belt, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) Job Cmpltd
Chad P.
JCD2295KES JENNAIRE REFRIGERATOR Found damper failed and stuck in the open position. Needs damper replaced. ; ordrng 1 WP67003903 (DAMPER)
Chad P.
WDT720PADM3 WHIRLPOOL DISHWASHER Found unit dead. Found 67.5 vac at outlet. Flipped breaker. No effect. Ran unit to different outlet with extension cord. Unit now working. Advised to contact an electrician to have power corrected. ; Job Cmpltd
Chad P.
JCD2389GES JENNAIRE REFRIGERATOR Installed bulbs. Op test ok. ; Job Cmpltd,
Chad P.
KDTE254ESS1 KITCHENAID DISHWASHER Ran unit on normal wash. No faults. All sprayers moving. No faults stored. Ran service mode. No faults. Advised on soap usage and how to clean unit with clr. Op test ok. ; Job Cmpltd
Chad P.
WGD9400SU0 WHIRLPOOL DRYER Found control relay failed. Not sending out power. Power at control and to relay checks good at 120. Needs control replaced. A.m. request for install appt. ; ordrng 1 WPW10110641 (CONTROL)
Chad P.
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Unable to duplicate leaking at this time. Took photo of floor damage. No water under or behind unit. Ran water. No leaks. Advised to monitor. ; Job Cmpltd
Chad P.
KDFE104DSS4 WHIRLPOOL DISHWASHER Installed rails. Ran normal wash. Acvised to use as normal and monitor. ; Job Cmpltd
Robert A.
WHIRLPOOL RANGE WFG320M0BS0 Installed door glass, op test okOfr 1023003824; Job Cmpltd,
Chad P.
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed extension. Op test ok. ; Job Cmpltd,
Chad P.
MVWC565FW1 MAYTAG WASHER , Drain hose kit installed. Op test ok. ; Job Cmpltd,
Alice M.
MEDB835DW3 MAYTAG DRYER Unit is running and heating. Venting checks good. Cc that clothing to damp on auto dry settings. Changed dryness level. Advised on operations. Op test ok. ; Job Cmpltd
Benjamin B.
ARB1905CC WHIRLPOOL REFRIGERATOR Found thermostat not sensing temp need to order ; ordrng 1 WP67003000 (control- f), schdld next appmnt for 11/24 FRI
Dan H.
MGR6600FZ0 MAYTAG RANGE Customer complaint that oven is not heating to temperature, started bake for 350 degrees, after 20-25 minute preheat time, temperature at 352 degrees, unit is operating as designed ; Job Cmpltd
Macaulay G.
WHIRLPOOL WALL OVEN COMBO GBD307PRY01 Control board is not showing display. Needs to be replaced. Quoted customer for replacement. Customer to advise on repair. Also sold customer appliance bulb from truck stock.; used 1 8009 (APPLIANCE BULB), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
Corina B.
KUDK03ITBL3 KITCHENAID DISHWASHER Replaced the parts listed. Optest ok.; Job Cmpltd
Dan H.
AGR5630BDB0 WHIRLPOOL RANGE Customer complaint that oven is not lighting, started bake for 350 degrees, bake burner lit right up, repeated several times with same results, found outlet unit is plugged into has an open ground, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
Brian B.
AMANA RANGE AER6303MFS1 CC that oven would not work and error code on display.. ran diag, error codes, F9E0, miswired range or house. Cleared code. Checked cord wiring. Cord is correct, 213v to unit. Checked voltages on control. All voltages are correct. Reseated all connectors on control. Machine was moved from another apt to this vacant unit.. tested oven. Oven started heating, bu then Display started to dim out. Will need new control. Office to order part. R/s per cust req. ship part to location listed in notes. ; ordrng 1 W10904904 (CONTROL- BLACK), schdld next appmnt for 11/2
Robert A.
KITCHENAID RANGE KERS505XSS03 Ran diognastics, no faults, sensors good, elements good, set bake 350, all elements receiving power, waited 25min, checked temp good, let unit cycle 3x, checked temp, good, op test okAllow 25-30 min for preheatThermometer in unit is not correct; , Job Cmpltd,
Robert A.
KITCHENAID RANGE KERS505XSS03 Ran diognastics, no faults, sensors good, elements good, set bake 350, all elements receiving power, waited 25min, checked temp good, let unit cycle 3x, checked temp, good, op test okAllow 25-30 min for preheatThermometer in unit is not correct; , Job Cmpltd,
Benjamin B.
WED4815EW1 WHIRLPOOL DRYER Installed motor unit is in no means safe to use because of out it started throwing sparks like ive never seen cust cant afford electricain they are not to use unit until repared ; Job Cmpltd
Dan H.
GU2200XTSB2 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, found drain pump impeller broken of shaft, unit needs new drain pump, installed new drain pump, op test good ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
Macaulay G.
HOTPOINT DRYER HTDX100ED6WW Replaced dryer timer and tested unit. Heats up OK and advances through timed cycle. Proper airflow outside for vent. Office to order knob. Customer can install. Customer has replaced vent since previous visit.; ordrng 1 WE1M652 (timer knob),
Benjamin B.
WTW4616FW WHIRLPOOL WASHER Installed all parts op test ok; Job Cmpltd
Corina B.
MVWB835DW0 MAYTAG WASHER CC that the unit is not spinning out the clothes. Ran a normal load and a drain and spin with 6 bath towels. Spun the towels out. Checked underneath, looks good. Removed the washplate, clear. Ran diag, f0e3 Overload, f0e5 Off Balance Load.advised cust 6-8 bath towels equals 1 load and to wash alike clothing. Optest ok called GS and reported to him on what i found.; Job Cmpltd
Macaulay G.
HOTPOINT DRYER HTDX100ED6WW Replaced dryer timer and tested unit. Heats up OK and advances through timed cycle. Proper airflow outside for vent. Office to order knob. Customer can install. Customer has replaced vent since previous visit.; ordrng 1 WE1M652 (timer knob),
Brian B.
JENN-AIR DISHWASHER JDB8200AWS3 Replaced panel. Ran test cycle, optest ok. Customer paid sc and labor.; , Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WFW87HEDW1 Cc deturgert runs out doorInspected door and seal, good, ran diognastics, no codes, ran diagnostic cycle, good, no leak found, suggest making sure door is closed when adding soap or softner, do not overfillOp test ok; Job Cmpltd,
Benjamin B.
GTWN5050MOWS GE WASHER Installed switch op test no good need to refund cust everything but svc unit not worth repair left cust with voicemail and told herb the estimate she is at work ; Job Cmpltd
Dan H.
MEDE400XW0 WHIRLPOOL DRYER Installed new idler pulley, op test good ; Job Cmpltd
Macaulay G.
MAYTAG REFRIGERATOR MFI2570FEZ00 Replaced water tube to ice maker fill and water reservoir. Purged air from the lines. Advised the customer to dispose of the ice in the morning. No leaks and good water pressure.; Job Cmpltd,
Brian B.
WHIRLPOOL RANGE WFG540H0AS1 Found oven lighting intermittantly. Spark not getting to ignitor tip. Replaced harness with new style insulated harness and corroded ignitor from t/s. Tested oven , optest ok.; used 1 WPW10324262XXX (XXXIGNITER - BAKEXXXDONOTRES), and 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd,
Robert A.
KITCHENAID B/IN REFRIGERATO NO MDL#OR SR# M/s tag mossing, Frz -6, ff 36, set on -2and 33, controls turning off and on, chirping noise from bd, unable to het into diognastics, needs control kit; ordrng 1 W10789107 (CONTROL BDKIT300.79), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/24 FRI ! [**],
Benjamin B.
KFFS20EYMS00 KITCHENAID REFRIGERATOR Found door stop missing causing door to rub. Cust states robert took trim off door and said the installers didnt no what they were doing and the trim piece didnt belong there and robert removed it the door now would need replaced to repair this.removed. I spoke with robert and he said he removed metal stop not plastic stop and said there was no need for a door stop. Robert also claims cust said they removed door. Cust said doors have never been removed. Even when unit was installed. I spoke with son and he said robert removed a piece from the right side of door near hinge and it was plastic Ab to jnvestigate. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WP2183805 (bracket)
Paul H.
KDRS467VSS05 KITCHENAID RANGE Found unit randomly selecting commands. Unit changed cavity sive and locking its self. ; ordrng 1 WPW10116104 (INTERFACE) and 1 WPW10298119 (CONTROL),
Corina B.
NED4655EW1 AMANA DRYER CC that the unit does not shut off. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Turned dryer on time dry, staryed at 20 mins and did not move, manually turned timer and dryer stayed on. Will need a new timer. Checkec vent, good airflow. Called GS to order part. ; ordrng 1 W10857612 (timer), schdld next appmnt for 11/24 FRI
Chad P.
KDTE254ESS2 KITCHENAID DISHWASHER Installed end caps. ; Job Cmpltd,
Corina B.
MDB8959SFZ4 MAYTAG DISHWASHER CC that the unit does not wash. Started a cycle, fills. Does not start to wash. Found food under the float. Optest ok; Job Cmpltd
Chad P.
MFI2568AEQ MAYTAG REFRIGERATOR Installed parts listed and cycled ice maker. Op test ok. ; Job Cmpltd,
Alice M.
ET1PHKXPQ08 WHIRLPOOL REFRIGERATOR The drain was frozen I steam out the freezer and added a metal rod around heating elements into the drain hole; Job Cmpltd
Jeff M.
WRB322DMBB00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Brian B.
MAYTAG REFRIGERATOR MRT311FFFH00 Found condensation and frost around freezer fan and condensation in ff section on air tower where cold air comes from freezer. Removed evap cover. Found ball of ice on evap below cap tube on evap inlet. Removed ice . Checked drain. Water goes into pan. Door gaskets sealing good and liner is sealed. Turned unit on. Fan running at normal speed with good air movement. Evap thermister is plastic updated one but tie wrap was loose that secures it to suction line. Installed new tie wrap and tightened therm against suction line. Called whirl TL, Steve, 7720559554 . He said to check for a complete frost patern on evap to make sure it is not sealed system issue. Also, check for duck bill on end of drain tube. Removed and cleaned out duck bill, was clogged up. Frost pattern good on evap. Temp was at 0 deg in freezer. Optest ok.; Job Cmpltd,
Macaulay G.
KENMORE COOK TOP 79044279000 Disassembled stove top, coil seperated on outer ring. When it went, it also shorted out relay on may control board. Office to order main control.; ordrng 1 316442120 (board), schdld next appmnt for 11/22 WED !,
Macaulay G.
KITCHENAID REFRIGERATOR KRFC704FSS00 Issue with water pressure is due to self piercing valve. Instructed customer to install inline valve for better pressure. Current valve is not recommended by whirlpool. Door lot closing properly is caused by door hinge, bushing, and door closer all being damaged. Teeth of closer and hinge are worn out. Office to order hinge, bushing, and closer.; ordrng 1 W10816322 (hinge-door) and 1 W10831587 (bushing) and 1 W11179355 (CLOSER), schdld next appmnt for 11/24 FRI !,
Macaulay G.
MAYTAG DISHWASHER MDB7600AWS installed new latch in dishwasher.; Job Cmpltd,
Macaulay G.
BROOKPARK RANGE WFG515S0EW1 Customer informed me that the oven was taking too long to bake food and that the power burners were set too high, often burning her food. Tested oven at 350 and it kept the temperature regulated well. Installed grounding wire to burner, tightened screws to burner for better grounding, and polarity is correct at outlet. Informed customer to allow about 15 to cycle after preheat. Informed that burners not able to be adjusted, and that she would have to move pots and pans to rear burners for simmer. Advised to call consumer assist if these remedies do not repair her oven to her expectation. Nothing else can be done at this point.; Job Cmpltd,
Macaulay G.
MAYTAG WASHER MVWC565FW0 Rubbing noises were all normal. Customer ran a load of clothes to simulate other noises. There was an abnormal clicking during wash cycle. Cam assembly had worn unevenly. Replaced cam from truck. Tested ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRT771RWYW01 No air leaks or temperature issue in freezer or fresh food to cause ice to stick together. No service bulletins on this model. Spoke with Butch from whirlpool tech line. Advised that customer dump ice bin every 2 weeks. Also adjusted the dispensed water volume to icemaker by 1/4 turn to help prevent splashing. ; Job Cmpltd,
Macaulay G.
WHIRLPOOL WASHER WTW4616FW1 Ran through diagnostics. No error codes. Ran calibration cycle. Blew through pressure hose, no clogs. Tested washer, but still over filled. Office to order control board.; ordrng 1 W11124713 (CONTROL), schdld next appmnt for 11/22 WED !,
Brian B.
WHIRLPOOL WASHER WTW6400SW3 CC that when machine gets to 14 min, it shuts down.. checked lower components. Found water and grease leaking through stator. Would need new shaft and bearings. Also suspension is worn. Will need new sus rods. Will give est. customer does not want to repair. Do not order parts.; , Job Cmpltd, O
Brian B.
WHIRLPOOL WASHER WTW6400SW3 CC that when machine gets to 14 min, it shuts down.. checked lower components. Found water and grease leaking through stator. Would need new shaft and bearings. Also suspension is worn. Will need new sus rods. Will give est. customer does not want to repair. Do not order parts.; , Job Cmpltd, O
Brian B.
GE WALL OVEN PK956SR1SS Found upper door lock in locked position with door open. Started and then cancelled a self clean to run lock to open position. Customer said as she is cooking, F9 wil flash on display, and oven will shut down. Upper oven cooling fan not running. Will need new blower motor. Office to order part. Please place on cancell list and r/s for sooner if poss. If on wed, needs early appt.; ordrng 1 WB26T10060 (blower tangential as 10450), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $386.90 Check # 990, schdld next appmnt for 11/22 WED 8-11 [**],
Brian B.
WHIRLPOOL DISHWASHER KDTE254ESS2 Panel not responding. Removed front panel. Found UI connector not seated all the way. Reseated connector. Ran test cycle. Optest ok. Customer still not happy with scratches on front panel. Called GS. Ok to order new panel. ; ordrng 1 W10900374 (FRONT PANEL), schdld next appmnt for 11/22 WED !,
Brian B.
KITCHENAID REFRIGERATOR KSF26C6XYY04 CC that water is keaking on ff side. Removed evap cover. Found drain trough rusted out and drain plugged with sediment. Will need new drain pan. Removed and cleared drain tube. Office to order part. ; ordrng 1 W11162078 (DRIP PAN), schdld next appmnt for 11/28 TUE !,
Brian B.
WHIRLPOOL REFRIGERATOR WRF555SDFZ02 Checked temps. 3 freezer, 37 ff, normal... CC of popping noises. Found loose tape tapping against back wall of unit. Removed loose tape and fastened water line to back of fridge with strain relief. Checked settings. Optest ok.; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRF757SDEM01 Found segments in the display are burned out. Cannot read settings.. Will need new user interface. Also, massive ice buildup on ff evap. Will need fan and harness assembly. Office to order parts. ; ordrng 1 W10849460 (USER INTERFACE) and 1 W11033168 (FAN HARNESS) and 1 WPW10389152 (FAN SUPPORT), schdld next apPT NEXT wED
Brian B.
WHIRLPOOL REFRIGERATOR WRF555SDFZ03 Installed hinge cover and ice chute seal. Optest ok.; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWX655DW1 Replaced control. Ran calibration and auto test. Optest ok. Brought back core for return. ; Job Cmpltd,
Macaulay G.
GENERAL ELEC RANGE GAS JGB920SEF1SS Front right burner not lighting. Cap not allowing proper gas to flow when lit and valve not opening completely for full burner capacity. When broiler is on, the gas flow fluctuates out of burner. Office to order burner cap, valve control, and valve.; ordrng 1 WB16K10033 (CAP) and 1 WB19K36 (valve ctrl) and 1 WB21K10012 (valve burner 270 hi-), schdld next appmnt for 11/24 FRI !,
Macaulay G.
MAYTAG DRYER MEDC400BW1 Tested dryer. Does nothing. Voltage checked 240t terminal block. Remove rear panel, thermal fuse open. Replaced with truck stock thermal fuse. Tests ok. Checked vent for proper air flow, all checks ok.; used 1 WP3392519 (THERMAL FUSE) from stock, , saved tckt .JOB COMPLTD
Brian B.
WHIRLPOOL REFRIGERATOR GI6FARXXY00 Removed door and bins. Used steamer to clear ice. Also, found drain plugged. Machine has old style duck bill drain. Replaced drain tube from t/s. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW1 Installed control, ran recal cycle, op test ok; Job Cmpltd, saved tckt [SdLink
Robert A.
KITCHENAID DOWNDRAFTVENT KXD4636YSS3 Checked unit, nothing binding, vent goes up 1/2 way, motor just humms, needs motor asm; ordrng 1 WPW10398274 (MOTOR), schdld next appmnt for 11/24 FRI 8-12 [**],
Robert A.
MAYTAG RANGE ELE MET8665XS01 Cc top oven hard to openFound hinges binding, needs hinges; ordrng 1 W10274501 (HINGE31.59) and 1 W10274503 (HINGELFT 31.52), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
WHIRLPOOL DISHWASHER WPD370PAHW0 Removed front pannel, ran diognastics, no codes, watched cycle, adjusted tention spring in disp, now working, suds in unit, use kess soaP
Robert A.
FRIGIDAIRE DRYER FFLG2022MW3 Found screws in rear if basket loose, tightened, ran unit, good, op test ok; Job Cmpltd,
Benjamin B.
MGDB950YW1 MAYTAG DRYER Found unit no heating high limit open unit full of lint because vent is kinked refered cust to dryer vent wizard to have vent repaired cleaned dryer oiled moving parts replaced limit ; used 1 279769 (THERMAL CUTOFF), Job Cmpltd
Benjamin B.
WRS571CIDM02 WHIRLPOOL REFRIGERATOR Found unit leaking at line going into valve reseated line op test ok. Unit has plastic water line advised cust to change ; Job Cmpltd
Benjamin B.
AMV2307PFS AMANA MICRO OVEN Found unit to be working as designed ; Job Cmpltd
Corina B.
GI6FARXXY08 WHIRLPOOL REFRIGERATOR Replaced the main control. Brought core back for return. I/m filled optest ok. ; Job Cmpltd
Corina B.
JS968SK6SS GE RANGE CC that the unit does not heat pass 220*. Heated oven to 350* waited 30 min. Found the heating element has shorted. Will need a new wire harness and a heating element. Called GS to order part. ; ordrng 1 WB44K10008 (element bake
Corina B.
MTW5700TQ0 WHIRLPOOL WASHER CC that there is a loud grinding noise in the spin cycle and does not spin the clothes out. Ran a spin cycle and there is grinding. Checked underneath found the clutch is rattling, when it first starts a spin cycle. Will need a new clutch. Called GS to order part. ; ordrng 1 285785 (clutch), schdld next appmnt for 11/24 FRI
Dan H.
MVWC416FW0 MAYTAG WASHER Customer complaint that unit will not advance passed sensing cycle, ran diagnostics, no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Dan H.
FGP305KW0 WHIRLPOOL RANGE Customer complaint the right front burner is not lighting, confirmed, found ignitor had fallen out of mount, clip is broken, ignitor is cracked, unit needs new ignitor and clip; ordrng 1 WPW10209656 (igntr-surf) and 1 WPW10278150 (clip), schdld next appmnt for 11/24
Dan H.
JB250DF1WW GE RANGE Customer complaint burners crackle and gets red hot, tested burners on high and on 1/4 heat, crackling sound is from metal expanding from heat, elements are recieving correct power no arcing or burn marks found in wire harness to elements, unit is operating as designed ; Job Cmpltd
Dan H.
MVWC565FW0 MAYTAG WASHER Installed new hub and gearcase, op test good ; Job Cmpltd
Dan H.
ED5FHEXMT00 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section door drops when opened, cams were just replaced and are in perfect condition, found fresh food section lower door cam loose, tightened, op test good ; Job Cmpltd
Benjamin B.
WRS342FIAW00 WHIRLPOOL REFRIGERATOR Found ice bucket stripped needs bucket. Cust to install ; ordrng 1 W10803533 (ice-contnr
Corina B.
MAH8700AWW MAYTAG WASHER CC that e3 comes up when running a heavy load, wont spin. E3 Over Current is detected. Motor won't turn. Ran a quick wash and a drain and spin with 6 towels. Running as designed. Will need to call tl tomorrow
Benjamin B.
NTW4516FW1 AMANA WASHER Found hot and cold lines reveresed repaired cleared error code calibrated op test ok.; Job Cmpltd
Paul H.
GHWN4250D0WW GE WASHER Unit is syphoning as soon as it fills, showed customer, install to be corrected by customer.; Job Cmpltd
Robert A.
KITCHENAID WALL OVEN COMBO KEMS309BSP01 Ran both ovens convection fan loud, tightened back panned, ran again, needs convection fan; ordrng 1 W10794022 (CONVECT FAN), schdld next appmnt for 11/28 TUE ! [**],
Robert A.
KITCHENAID REFRIGERATOR KFCP22EXMP5 c ff door seal ripped, ice tray stuck, rt end cap broken, found bin railed stuck, needs railes; ordrng 1 W10443241 (DOOR SEAL) and 1 WPW10121977 (ENDCAP RT) and 1 WPW10170835 (GLIDE RT) and 1 WPW10170836 (GLIDE LFT) and 1 WPW10170987 (CENTER GLIDE), schdld next appmnt for 11/22 WED ! [**],
Robert A.
WHIRLPOOL DRYER MEDB835DW3 Ran diognastics, f4e3 restricted air flow, checked screen and vent, good, explained how unit works, op test ok; Job Cmpltd,
Benjamin B.
LTF6700FS0 WHIRLPOOL WASHER Found under wire in pump removed op test ok.; Job Cmpltd
Dan H.
KEBS208SWH04 KITCHENAID WALL OVEN Customer complaint that upper oven is not heating, started bake for 350 degrees, unit did not heat found thermal cut off open, unit needs new thermal cutoff; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 11/24 FRI