We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lorain, OH 44053
Angel
Job Details:
11/19/2021
Cc that ice maker stopped working and was getting chunks of ice. Verified and and found that the the small pan where the water flows through to the ice maker was frozen causing the water to spill all over the ice bin when calling for water and clumping all the ice together. Also found that the main line from back of unit is crimped causing low water pressure for the water valve and causing to leak water in to ice maker when not supposed to and freezing the water causing it to have the problem they had. Fixed line as well cycled ice maker and filled. Opt test ok.; used 1 WR02X11330 (5/16 UNION) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44053
Angel
Job Details:
11/19/2021
Cc that burners was not working. Verified and found that the left rear burner the ignitor was unplugged. Plugged wire back to ignitor. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wellington, OH 44090
David R
Job Details:
11/19/2021
"Cc unit was saying lid was locked, had to unplug and now not turning on. Found F6E3/F6/2 error code, lost communication error codes. Will need both control and lid lock as well. Ordering. ; ordrng 1 W11135391 (Console) and 1 W11162440 (Control) and 1 W10810403 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/19/2021
"Cc that the unit is not advancing and not heating. Confirmed. Check power, 120 from L1 to N and 0 from 2 to N. Reset the breaker. Power came back on 240v between L1 and L2. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGF366DCA
Near Mentor, OH 44060
Joe O
Job Details:
11/19/2021
Cc: front 2 burners just clickingFound left front burner will not ignite. Intermittently sparking. Found igniter wires chewed up. Needs igniter harnessIgniter harness shows discontinued; ordrng 1 316253700 (wiring harness(discontinued))
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Huntsburg, OH 44046
Corina B
Job Details:
11/19/2021
"CC that the unit will not start. Confirmed. Checked outlet, good. Ui is flashing error will not turn off. Tried a different outlet, same. Unplugged the door lock, unit started to work. Will need a new door lock. ; ordrng 1 W11316250 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brooklyn, OH 44144
Marie V
Job Details:
11/19/2021
"Cc that the unit is not agitating properly. Confirmed. Replaced shifter, ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon, OH 44011
Gabriel P
Job Details:
11/19/2021
"Unit is under one year manufacture warranty also unit is heating properly and air flow coming out from dryer is good also air flow coming out outside is no good there is no air coming out there could be clogged somewhere advise customer to get a vent cleaner,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Joe O
Job Details:
11/19/2021
"Cc: not spinning out clothes, noiseCustomer stated it sounded like a metal on metal. And clicking. Found error codes f0e5(off balance load). Unit receiving proper power. Found suspension functioning. Found service manual for grinding noise. Ran manual high speed spin. Found no noise. Per service pointer, needs control.Control out of stock. Office to reschedule; ordrng 1 W11170319 (cntrl-elec)"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near Madison, OH 44057
Joe O
Job Details:
11/19/2021
"Cc: not heatingFound unit receiving proper power. Heating element open. Needs heating element.; ordrng 1 137114000 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details:
11/19/2021
Cc of leak Found water in center on floor and looks like its leaking from center Of door Ran several test could not duplicate issue Found unit have a ton of soap still in tub Advised on soap usage Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Aurora, OH 44202
Brian M
Job Details:
11/19/2021
Cc unit drawer pulls on the gasket Found top rack bent out and snagging gasket Fixed rack OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW1
Near Mayfield Heights, OH 44143
Corina B
Job Details:
11/19/2021
"CC that the oven does not turn on. Found pans and cookie sheets in the drawer. Removed the pans and sheets. Turned oven on to 350* let cycle several times. Turned unit off and back, lights on first spark. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Brooklyn, OH 44144
Marie V
Job Details:
11/19/2021
"Replaced drain pump, shifter, retainer and cam. Ran calibration and then auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44055
Angel
Job Details:
11/19/2021
Cc that unit is not spinning. Confirmed unit is turning on but not spinning took off front panel and found that the belt broke off. Replaced the pulley and belt on unit tested and unit is spinning and working as should. Explained to customer that they do not want to overfill the dryer with clothes because that could cause the issue with the belt breaking off as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATORQG
Model WRS321SDHZ05
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/19/2021
"Found drain pan clogged with ice steam ice found foam pieces clogging the drain pan hole clean it,opt test ok"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/19/2021
Replace pulley and clean lint of blower and also check all screw in unit then put back together ran cycle and still makes a vibration sound but is better than it was explain it may as design cause mechanically and electronically is working as designed no issue there he may want to try putting vibration padding on legs of unit opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Cleveland, OH 44109
Marie V
Job Details:
11/19/2021
"Cc that the gasket is not all the way in, is off at the bottom. Confirmed. Adjusted gasket door. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
Manny
Job Details:
11/19/2021
"Replace main control op test ok, panel was sent wrong taking for return."
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Parma, OH 44129
David R
Job Details:
11/19/2021
"Customer had a copy of purchase but did not have year or model/serial number Cc unit making scraping noise. Found side slight dent inside. Customer said it was sold to him with a dent on side. Popped dent out. Tested, good. Unit working properly.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Euclid, OH 44117
Joe O
Job Details:
11/19/2021
"Cc: gasket popping out, doors not alignedFound gasket popped out of door causing the ff door to be out farther then freeEr door. Re seated gasket. Op test ok"
We serviced a
KENMORE DRYER
Model 110.778941
Near Euclid, OH 44117
Joe O
Job Details:
11/19/2021
"Installed motor. Op test no good. Unit still not heating. Spoke with BJ, Tested voltages from relay to neutral. Found relay open. Needs relayRelay shows discontinuedOffice to contact for refund. ; ordrng 1 689237 (relay(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Cleveland, OH 44110
Corina B
Job Details:
11/19/2021
"Cust showed pop, sent pic. CC that the unit is not starting a cycle. Confirmed. Found the drain hose laying on the ground. Raised the drain hose. Leveled the unit. Opt test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/19/2021
"Replace blower but the new broken one sound alot better when changing speed then the one i just customer said they will test it out like and if he wants to try a different blower he will let us,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXPS01
Near Cleveland, OH 44102
Gabriel P
Job Details:
11/19/2021
Replace control opt test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS09
Near Cleveland, OH 44113
Gabriel P
Job Details:
11/19/2021
"Unit is on its own dedicated circuit also is a 20 amp circuit but when unit is plug in it trip it try taking unit out but is stuck when it was install they use some kind of caulking or glue around vent customer is calling the builder customer try taking out he was able to take out found black wire and white wire cut they were both having contact and tripping breaker; ordrng 1 W11187358 (Cord), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44120
Gabriel P
Job Details:
11/19/2021
Replace motor fan opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Kent, OH 44240
Brian M
Job Details:
11/19/2021
Cc unit not spinning Found belt split Needs belt ; ordrng 1 W11239857 (belt)
We serviced a
KENMORE DRYER
Model 110.61202011
Near Cleveland, OH 44124
Manny
Job Details:
11/19/2021
"Didnt need to use the motor but need to order a timer, old motor was good just need it to be cleaned.; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW03
Near Cleveland, OH 44111
Marie V
Job Details:
11/19/2021
Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. Removed panel and found copper line vibrating and hitting the condenser fan cover. Adjusted line and foam for noise. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details:
11/19/2021
Cc water dispenser dripping Found that I did not have hose connected all the way and was sucking in air Fixed hose OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Lakewood, OH 44107
Marie V
Job Details:
11/19/2021
"Cc that the unit is making a noise like some change or something in the basket. Cust showed me video. Ran diag F8E3 overflow conditions. Ran auto test, noise is coming from Drain pump. Removed drain pump catch and found some change and allen key , removed and tested unit , unit will need new drain pump and rotor, rotor started to crack will need to be replaced ; ordrng 1 WPW10605427 (Drain pump) and 1 WPW10544980 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44102
Angel
Job Details:
11/19/2021
Replaced tub and also had to order to separate parts the third level left hand rack because the wheel was broken and the second level left hand side adjuster. Everything else is assembled just need those 2 parts replaced. Ordering parts.; ordrng 1 W11545795 (Adjuster) and 1 W11094449 (Rack)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Aurora, OH 44202
Brian M
Job Details:
11/19/2021
Cc turntable motor not working Replaced motor Advised not to leave microwave lights on full time its causing motor to over heat when running
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details:
11/19/2021
"Cc when making ice there is water in the bin Found icemaker leaking Needs icemaker ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Randall, OH 44128
Corina B
Job Details:
11/19/2021
"CC that there is no water going into the dishwasher. Confirmed. Ran diag 4-3 wash motor not running 6-4inlet water float switch open. Found the lever missing from the float switch, the control is sending 0 volts to the pump and motor. Will need a lever, control and pump. Office to reschedule for the appointment ; ordrng 1 WPW10195037 (Lever) and 1 W11305303 (Control) and 1 W11085683 (Pump)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Parma, OH 44130
David R
Job Details:
11/19/2021
"Replaced harness wires. Tested, turntable motor running. All functions good. Unit heating. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lyndhurst, OH 44124
Manny
Job Details:
11/19/2021
"Cc unit wont agitate, ran diagnostics found error code F7E5 for shifter fault. Replaced shifter using T/S W10913953 opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2430WB01
Near Rocky River, OH 44116
Angel
Job Details:
11/19/2021
Cc that unit is getting a F8E0 error code cooling fan low speed when preheating. Tested unit and confirmed the error code was displayed replaced fan and tested unit to 350* preheated as should and no error codes. Opt test ok.
We serviced a
MAYTAG RANGE
Model MEP5770AAW
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/19/2021
Cc Control panel dies when she uses the front burners and oven Found found control UI board to be an issue Needs UI and burner indicator not working UI is not available 74009307 and indication light not available 74004181; ordrng 1 74009307 (Clock UI control) and 1 74004181 (Indicator light)
We serviced a
GE RANGE
Model MMV5000BAC
Near Bedford Heights, OH 44146
Corina B
Job Details:
11/19/2021
CC that the unit does not heat up. Confirmed. Model and serial numbers are rubbed off. Call BJ found part number on the bake element. Will need a new baker element. ; ordrng 1 WB44X5099 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Bedford Heights, OH 44146
Corina B
Job Details:
11/19/2021
Replaced the handle and the light bulb. Door does not need to be replaced. Opt test ok. brought a handle back for return
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near North Royalton, OH 44133
David R
Job Details:
11/19/2021
"Cc unit is taking long to preheat. Replaced WP4449751 upper thermostat fuse found open, also found a wire charred on end to upper bake, could of shorted out causing longer preheat. Called techline, checked voltages to broil, voltage through controls, all test good. Ran a preheat on top oven at 350*. Took about 12-15 mins to reach preheat. Normal time. Also depending on using both oven at same time and higher preheat temp can result in longer preheat times. Unit is good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Mentor, OH 44060
Corina B
Job Details:
11/18/2021
Replaced the bake element. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Grafton, OH 44044
Marie V
Job Details:
11/18/2021
"Cc that the unit is making a screeching noise while running. Confirmed, noise comes from pulley. Replaced pulley from T/S, oiled rollers and cleaned lint inside. Put unit back together and tested. Op test ok; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Cleveland, OH 44108
Manny
Job Details:
11/18/2021
"Cc unit is buzzing really loud, heard the buzzing coming from the compressor the compressor is seized up unit will need a new compressor and filter.; ordrng 1 WPW10507886 (Compressor) and 2 WPW10143759 (Uv drier)s"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near South Euclid, OH 44121
Manny
Job Details:
11/18/2021
"Cc unit is whistling, found oven burner with 2 damaged holes close to igniter causing unit to make a hissing noise when oven is on, ordering burner cux sent pop to office.; ordrng 1 W11220387 (Oven burner)"
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Cleveland, OH 44124
Manny
Job Details:
11/18/2021
"Cc unit keep filling throughout the cycle, found dispenser actuator arm broken causing dispenser not to switch the water to the unit. Parts are discontinued, Informed customer that we will summit a report to warranty company and they will reach out to him to let him know whats next. Cant repair, parts are discontinued ; ordrng 1 W10157886 (Dispenser assy)"
We serviced a
JENN-AIR RANGE
Model JGD3430WW00
Near Chagrin Falls, OH 44023
Manny
Job Details:
11/18/2021
"Cc LF burner not igniting, unit is working as designed advise customer to be careful not to push the igniter down it can cause the burner not to light. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wellington, OH 44090
David R
Job Details:
11/18/2021
"Cc unit is running up all hot water from water tank. Checked diagnostics. No error codes. Ran a diagnostics, good. All components working. Ran individual components, hot and cold valves are correct. Noticed that customer does have wash temp on hot water. So using hot water and certain cycles and options can use a lot of water. Ran a normal cycle. Unit is going through cycles normally. Water stops entering unit when its suppose to. Letting unit run through entire cycle. Bypassed lid lock to look inside. Showed customer each step. Explained as well what was going on. Unit went through a normal cycle correctly. Good. Unit op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Corina B
Job Details:
11/18/2021
"CC that there is a dent on the corner of the dishwasher panel and ui. The back leg is missing. Found the plastic support for the leg bent. Will need a panel, support and ui. ; ordrng 1 W11416371 (Panel) and 1 W11416457 (Ui) and 1 W10909682 (Nameplate) and 1 W10920122 (Panel)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina B
Job Details:
11/18/2021
Replaced the ui. Ran a calibration. Opt test ok brought core back for return
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Madison, OH 44057
Joe O
Job Details:
11/18/2021
Installed control. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
"Cc: not completing a cycleFound error codes f9e1(not draining) f10e2(vent wax motor electrical problem). Found excessive suds in unit. Unit did not finish draining at end of diagnostics cycle. Found heater bushings deteriorating. Needs vent assembly, vent gasket, heater, and drain pump; ordrng 1 W11537778 (Heater) and 1 W11416460 (Vent assembly) and 1 W11545539 (Gasket) and 1 W11412291 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVQ1
Near Ravenna, OH 44266
Brian M
Job Details:
11/18/2021
Cc of leak but not happening all the time Ran unit could not duplicate a leak at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, OH 44094
Corina B
Job Details:
11/18/2021
"Found the fill tube frozen solid. Replaced the ice maker, valve and fill tube. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chardon, OH 44024
Corina B
Job Details:
11/18/2021
Replaced the ui. Opt test ok brought core back for return and a new ui.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details:
11/18/2021
"Replaced control, icemaker, adapter, steamed all ice in FZ. Give 24 hours to cool normal and ice to drop and 24-48 for full bin. Op test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WML35011KS0
Near Amherst, OH 44001
Angel
Job Details:
11/18/2021
Cc that unit is making a pitch sound. Confirmed when you unplug unit and turn it back on it starts making a high pitch sound coming from the display or control area and when time is blinking on the display it makes the sound to the rhythm of the time blinking. Ordering control and display.; ordrng 1 W11443136 (Ui) and 1 W11443138 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Oberlin, OH 44074
Angel
Job Details:
11/18/2021
Cc that the drum seal is sticking out. Confirmed the seal was sticking out seal was new just came off in one corner added adhesive to that section let dry for a couple of minutes reassembled unit and suggested customer to wait couple hours before using for adhesive to adhere to drum. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details:
11/18/2021
Installed control and UI and harness OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
Incorrect color control ordered. Customer stated they are ok with the color as long as it works. Installed control. Tested. Again unit heated for 10 mins then shut off. Unit got a lot hotter then previously. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Broadview Heights, OH 44147
David R
Job Details:
11/18/2021
Replaced new motor. Not running will just hum. Went over tech sheet. Control is sending 120 down to motor. Motor shows less than 1 resistance. Main Control has 60 month part warranty. Ordering control and motor. ; ordrng 1 W10861526 (Motor) and 1 W11341629 (Control) and 1 W10861526 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, OH 44094
Joe O
Job Details:
11/18/2021
"Cc: noise, runs for a few seconds then shuts offFound venting smashed. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit wired incorrect. Re wired power cord. Ran test cycle. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Brecksville, OH 44141
Marie V
Job Details:
11/18/2021
"Replaced tub assembly, put all back together, tested unit few times, no leaks. Advice cust to to have an installer install unit all the way. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near North Ridgeville, OH 44039
Angel
Job Details:
11/18/2021
Cc that unit was leaking. Started unit to see where it couldve been leaking and found it started leaking from the pump will need wash pump. Gave estimate to customer and they decided to get new unit. Do not order part. Opt test ok.; ordrng 1 WPW10605057 (Wash pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET21DKXDW05
Near Strongsville, OH 44149
Angel
Job Details:
11/18/2021
Cc that unit us leaking. Found that drain tube was clogged. Cleared out all ice tested fir proper water flow when draining. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Beachwood, OH 44122
Marie V
Job Details:
11/18/2021
Cc that the unit is making a noise. Confirmed found condenser fan hitting its cover. Corrected issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Strongsville, OH 44149
Angel
Job Details:
11/18/2021
Cc that unit is vibrating. Tested unit and demonstrated her what she was talking about and explained to her that the washer will vibrate when its going into a spin. I tried to level out unit better for her and verified all other functions unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Diamond, OH 44412
Brian M
Job Details:
11/18/2021
"Cc front right burner is still not functioning properly Found switch burnt Needs switch Customer wants to install ; ordrng 1 WPW10312185 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGR8620PG0
Near Windham, OH 44288
Brian M
Job Details:
11/18/2021
"Cc unit not heating Found thermal fuse open and radiant sensor open Needs fuses ; ordrng 1 WP338906 (sensor) and 1 WP3392519 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Royalton, OH 44133
David R
Job Details:
11/18/2021
Replaced icemaker. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Corina B
Job Details:
11/18/2021
Replaced the door. Opt test ok
We serviced a
KITCHENAID RANGE
Model KODE500ESS03
Near Aurora, OH 44202
Manny
Job Details:
11/18/2021
Cc unit not heating all the way. Tested unit temps are ok on both cavities set unit to 350 waited for preheat and temp is 362 after chime. Unit is working as designed
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, OH 44122
Corina B
Job Details:
11/18/2021
CC that the unit does not go past 177*. Confirmed. Found the unit in Celsius. Showed cust how to change the Fahrenheit to Celsius. Heated both ovens to 350*. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Marie V
Job Details:
11/18/2021
"Cc that the unit is not washing the clothes. Ran diag no error codes, ran auto test found unit not agitating. Tilted unit and found shifter off place. Replaced actuator . Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GTE16DTHCRWW
Near Cleveland, OH 44113
Angel
Job Details:
11/18/2021
Cc that unit is leaking onto floor found that drain tube is clogged. Unclogged drain tube tested to make sure it was flowing properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Cleveland, OH 44113
Marie V
Job Details:
11/18/2021
"Replaced left hand side door, leveled u it. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Solon, OH 44139
Manny
Job Details:
11/18/2021
"Cc unit not making ice. Try diagnostics harvest test get code 2-3 for motor not running, try a fill test get code 2 for valve not running, checked for voltage per tech sheet should have 14v , not getting proper voltage and board smells like electrical burn, unit will need main control. Customer will not proceed with the repair if they decide to proceed they will contact us.; ordrng 1 W11172798 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/18/2021
Installed bellow Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details:
11/18/2021
Replaced front panel. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details:
11/18/2021
Fill tube did not arrive. Ordering and rescheduling ; ordrng 1 W11401679 (Fill tube)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Solon, OH 44139
Brian M
Job Details:
11/18/2021
Installed panel and control OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, OH 44113
Angel
Job Details:
11/18/2021
Replaced thermostat explained to customer that they have to press knob than turn because if not it will break again. opt test ok.
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, OH 44120
Gabriel P
Job Details:
11/18/2021
Customer was not home had to wait 20 minutes till he arrive but 20 minutes turn into 40 minutes Replace igniter opt test ok
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Kirtland, OH 44094
Joe O
Job Details:
11/18/2021
Installed display and ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Joe O
Job Details:
11/18/2021
"Cc: no ice, warm freezer tempsFound temps in ff section at 40 degrees, freezer at 21 degrees. Ice maker error code e5(timed ice making). Found freezer light not working. Found freezer evap fan not running. Evap fan receiving proper power. Needs evap fan motor and harness, switch, and ice makerIce maker out of stock. Office to reschedule ; ordrng 1 W11109595 (motor-evap) and 1 W11396033 (Switch) and 1 W11396033 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
"Cc: not drainingFound unit not draining. Replaced drain pump, still not draining. Attempted to vacuum water from drain hose. Found drain hose plugged. Needs drain hose; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Euclid, OH 44132
Corina B
Job Details:
11/18/2021
"CC that there are noises and the doors are uneven. Ran diag checked the damper, the water valves, good. Leveled the door. Found the condenser vibrating. Used a dampener on the condenser. Opt test ok ; used 1 Wp2158826 (Dampener) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH965AWS
Near Geneva, OH 44041
Dan H
Job Details:
11/18/2021
"Customer complaint that handle is broken, found tabs on user interface and handle broken, user interface is no longer available ; ordrng 1 W10235718 (User interface) and 1 WPW10275768 (Latch)"
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430DS01
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Berea, OH 44017
David R
Job Details:
11/18/2021
"Cc unit banging while spinning. Found some kind of shelving bar inside unit. Removed. Tested, good. Took pics. Unit is good now, op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Painesville, OH 44077
Joe O
Job Details:
11/18/2021
Installed blower. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MHKXMQ04
Near Euclid, OH 44123
Corina B
Job Details:
11/18/2021
"CC that there a gnats coming I to the refrigerator during the summer. Checked the gaskets, good. The frame and liner are good. No build up of frost or ice. Fans are running. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Conneaut, OH 44030
Dan H
Job Details:
11/18/2021
"Customer complaint of loud noise, found vent rattling, found exhaust clip broken, unit needs new exhaust clip; ordrng 1 8572105 (Clip)"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Lakewood, OH 44107
Marie V
Job Details:
11/18/2021
"Cc that she used to unpluand plugged back in and unit will work now is not even starting. Confirmed. Verify power coming in, 123V. Plugged unit back in and verify power going to UI, unit started working again after rebooted. Unit will need new control board. Cust will call back if she wants to continue ; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details:
11/18/2021
"Cc unit not drying. Turned on unit, went outside, short vent but could hardly feel heat coming out, found vent is being blocked. Unit is pushed up right against it. Will need to pull unit a couple inches away from wall. Tested temps coming out of back out unit. Low is about 110-115* high is getting up to 170-180*. Unit heat is good and cycling. Vent being blocked, air not circulating correctly."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details:
11/18/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Manny
Job Details:
11/18/2021
"Cc unit came without toe plate, and insulation is visible on the side, installed toe plat and fixed insulation so its not visible. Customer is concerned that unit door doesnt fill the same, I explained to her that since I installed the new kick plate there would be a little more resistant on the door due to the kick plate insulation, she wanted me to run a cycle to make sure is working, place unit in diagnostics cycle. Cycle completed without any issues. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Shaker Heights, OH 44120
Gabriel P
Job Details:
11/18/2021
"Replace harness,opt test ok"
