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Corina B.
MVWB835DW1 Maytag Washer Replaced the water valve. Optest ok. ; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWC555DW0 Installed washplate, ran recal, op test ok; Job Cmpltd,
Chad P.
MVWC565FW0 MAYTAG WASHER Found unit does nothing. Will not respond to diagnostics mode. Reset power to unit. Pump turns on for 1 sec then unit does nothing. Ran power from two different outlets. No change in operations. Power supply to unit checks good. Needs control replaced. ; ordrng 1 W11116594 (CONTROL)
Brian B.
GTW180SSJWW GE WASHER CC of loud noise when running. Found machine sitting in pan on upper floor of house. The ribs in pan were pushing up on bottom of machine, causing drive pulley to hit bottom. Raised legs to give more clearance under machine. Ran large load with clothes. Pulley now has clearance. Optest ok. ; Job Cmpltd
Robert A.
MAYTAG OTR MICROWAVE MMV4205FZ1 Installed door, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT311FZDM00 Installed service kit, cleared frost, op test ok; Job Cmpltd,
Dan H.
PSI23NCPBCC GE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 30 degrees, evaporator fan is running, condenser and compressor are running, no frost pattern on evaporator, tapped system, found at 40psi, compressor has seized, unit needs new compressor and filter drier, customer does not want repair
Dan H.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Customer complaint of loud buzzing noise, activated all components in service mode, no unusual noises heard, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
Dan H.
KDTE334DSS0 KITCHENAID DISHWASHER Customer complaint that unit is not drying dishes, customer showed plastic bottles on upper rack that were not dry, explained that plastics will not dry in dishwasher, can smell and found melted plastic on heater from previous cycle, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting unit and on proper soap usage and to use rinse aid, unit is operating as designed ; Job Cmpltd,
Macaulay G.
WTW7500GC0 WHIRLPOOL WASHER , Customer described noise as a mechanical noise in wash cycle that could be heard from upstairs. Put into diagnostics manual cycle and filled, then agitated. Could not get noise to duplicate. Put a small load of bath towels in and ran cycle but could not get noise to duplicate. Ran calibration and passed all tests. Advised to try using washer again and calling manufacturer if noise continues.; Job Cmpltd
Brian M.
NGD4500VQ0 Amana Dryer Cc that unit is not heating.Found unit making heat on certain settings. Needs timer replaced Customer does not want to repair.
Macaulay G.
MRT311FFFH00 MAYTAG REFRIGERATOR Adjusted level of unit. No noise. ; Job Cmpltd
Corey L.
WTW5000DW1 Whirlpool Washer Customer complaint unit is leaking behind the unit and water would be in the basket, confirmed water leaking from warm water solenoid, replaced inlet valve with ts, unit is now leaking from supply hoses, unit needs new supply hoses; used 1 W11038711 (VALVE) from stock, Job Cmpltd
Macaulay G.
NTW4516FW2 AMANA WASHER Replaced spin basket. Calibrated unit. Ran through automatic test cycle ok.; Job Cmpltd
Chad P.
LGR8620PG0 WHIRLPOOL DRYER Installed parts listed. Started and stopped dryer several times. Op test ok. ; Job Cmpltd,
Corey L.
MVWX655DW1 Whirlpool Washer Installed new control, calibrated the unit, found drain pump now humming, unit drain pump failed, unit needs new drain pump assembly; ordrng 1 W10876600 (drain pump 121.74),
Brian B.
MVWX655DW1 MAYTAG WASHER CC that machine was not responding, no lights and not starting. Reset power . Ran diag, fault code for hot and cold water reversed. Corrected hoses. Cleared code. Ran calibration and auto test and drain and spin. All functions now normal. Cord may have been loose in outlet. Advised customer. Optest ok.; Job Cmpltd
Brian B.
KUDS30IXSS1 KITCHENAID DISHWASHER CC that machine leaked from door. Removed front panel and ran diag test cycle. No leaks from door and float working properly. Could not duplicate leak issue.Some lights on panel do not turn off all the way, but all pads are working. Also, door cables and pulleys are squeaking but are not broken. Advised customer to monitor and call back if if problem returns. SC good for 30 days.; Job Cmpltd
Robert A.
MAYTAG WASHER MVWB765FW0 , Found floor drain backing up causing wet floor; Job Cmpltd,
Brian M.
GU980SCGB2 Whirlpool Dishwasher Cc that unit is staining the dishes and leaking Found tub seal dry rotted Needs tub seal replaced Wash pump is not running at fully Leaving soap all over dishes Also missing pieces upper spray head and middle spray armDry agent dispenser broken needs replaced ; ordrng 1 3379369 (wash assm w/slinger) and 1 675808 (manifold) and 1 W10428168 (pump&motor) and 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8052028 (dispenser) and 1 WPW10509257 (gasket
Corey L.
MVWB835DW3 Maytag Washer Customer complaint unit does not work, ran diagnostics no faults found, ran manual tests on all components, all components pass, unit is operating as designed ; Job Cmpltd MHW5500FW1 Customer complaint lid lock not working, as soon as power was connected to the unit the drain pump started and door lock was flashing, removed air trap and found suds built up, plugged the hole at air trap from machine and unit stopped drain pump and unlocked lid, ran diagnostics found f3e1 water level issue, ran water through unit to clear suds, doo will not shut, lid mechanism bound up, unit needs lid lock assembly
Corina B.
LSN1000LW2 Whirlpool Washer Replaced the timer. Started a regular/normal filled, agitates. Then went to a spin. Optest ok. ; Job Cmpltd
Corina B.
WTW7300DW0 Whirlpool Washer CC that the unit will not spin. Ran diag no codes. Ran test 51 and 52. Started a normal load and a drain spin. Advised cust 6-8 bath towels equals a full load. Optest ok.
Brian B.
79070613210 KENMORE RANGE CC that oven doesn’t come on. No voltage to Ignitor and valve. Checked voltage out of control to Ignitor. No voltage when set to bake. Will need new control. Will give est. customer does not want to repair
Brian M.
JGRP548WP01 Jenn-Air Range Installed glass and screws op test ok Looked at griddle again everything is working as normal ; Job Cmpltd
Corina B.
WRX735SDHZ00 Whirlpool Refrigerator CC that there is a buzzing noise. Ran diag checked the fans, ice maker filled, open and closed damper, compressor is running. Could not hear to noise. Running as designed. Optest ok. ; Job Cmpltd
Brian M.
KDFE104DSS5 Kitchenaid Dishwasher Cc that unit leaks from corner Could not duplicate issue Found door not aligned Aligned door Found tear in door seal Needs door seal replaced ; ordrng 1 W10300924V (door seal),
Brian M.
KDFE104DBL5 Kitchenaid Dishwasher Installed control and sump assy op test ok ; Job Cmpltd,
Brian M.
WTW6700TW1 Whirlpool Washer Replaced top and stain dispenser op test ok ; Job Cmpltd,
Corey L.
MVWX655DW1 Maytag Washer Customer complaint unit does nothing but hum now, unit was unplugged when tech arrived, plugged in unit, unit starting to hum, canceled cycle, ran diagnostics found f9e1 long drain, drain pump failed, replaced drain pump, op test good; used 1 W10876600 (PUMP-WATER)
Corey L.
GI6FARXXY07 Whirlpool Refrigerator Customer complaint unit is leaking from freezer and water dispenses slowly, duck bill style drain tube was clogged, replaced with new style drain tube, cleared ice from the bottom of frz and at the drain pan under evap, water is dispensing slow, found bullet piercing valve in basement not fully opened, had customer open valve, water now dispensing normally; Job Cmpltd,
Corey L.
LFHT2131QF0 Frigidaire Refrigerator Installed new evap fan, and cleared ice build up, op test good; Job Cmpltd
Corina B.
KBMS1454BSS0 Kitchenaid Microwave CC that the start does not work unless you hold the door in. Found holding the door in the unit turns on. Will need new switches. ordrng 1 423107570871 (spring) and 1 461967570351 (spring) and 1 461967750494 (support) and 2 W10211972 (switch)s and 1 W11214480 (ARM) and 1 WP8205683 (interlock) and 1 WPW10120235 (rod-rel) and 2 WPW10128850 (arm)s
Corina B.
WED4815EW1 Whirlpool Dryer Replaced the parts listed. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; Job Cmpltd
Dan H.
GI6SARXXF04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly or making ice, fresh food section temperature at 48 degrees, freezer section temperature at 11 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new control, and ice maker, customer does not want repair at this time
Corina B.
ET1MHKXMQ03 Whirlpool Refrigerator CC that there is frost in the freezer. Did not see any frost in freezer. The fz gasket is good. Applied Vaseline around the gasket. Optest ok.
Macaulay G.
MVWX655DW1 MAYTAG WASHER Washer will not spin basket. Has error for open winding. Ran through motor tests. Has open winding. Office to order motor.; ordrng 1 WPW10006487 (motor-drve)
Chad P.
WRS571CIDW01 WHIRLPOOL REFRIGERATOR Installed damper. Op test ok. ; Job Cmpltd
Corina B.
WFW72HEDW0 Whirlpool Washer Replaced the parts listed. Brought core back for return. Ran a CO test and a normal cycle and a drain spin. Optest ok.
Corina B.
KRFF507ESS01 Kitchenaid Refrigerator Replaced the parts. Optest ng. The lights are not coming on. Unplugged the unit and the connection to the control, still no lights. Will need the lights above the icemaker and control. ordrng 1 W10830288 (cntrl-elec) and 1 W10908166 (module)
Brian B.
WED5000DW2 WHIRLPOOL DRYER CC machine not heating. Checked voltage at term block. Do not have 240v between L1 and L2. Will need electrical to repair house electric. Dryer checks ok. ; Job Cmpltd
Brian B.
LSE7806ACE MAYTAG STACKED WASHER/DRYER Found front drum seal sticking into drum. Removed front, used high temp adhesive to reinstall front seal. Found vent. Found vent clogged up and vinyl venting in basement. No airflow to outside of house. Advised customer that this is a serious fire hazard and must be replaced with metal venting. Ran dryer. Op test ok.; Job Cmpltd
Dan H.
KSCS25FTMS02 KITCHENAID REFRIGERATOR , Customer complaint of clicking sound, evaporator fan, condenser fan and compressor are all running, no unusual noises heard, heard compressor inverter board click and compressor stopped and started right back up, reset compressor connections and unplugged unit for a few minutes, never heard click again, unable to duplicate the problem, unit is operating as designed
Macaulay G.
PFE28RSHHSS GE REFRIGERATOR Replaced touch panel. Tested ok.; Job Cmpltd
Chad P.
WDT710PAYM5 WHIRLPOOL DISHWASHER Found drain pump seized. Replaced pump and ran normal wash and drain. Op test ok. ; Job Cmpltd
Chad P.
MFC2062FEZ MAYTAG REFRIGERATOR Unable to duplicate issue. Likely Low water pressure to unit. ; Job Cmpltd
Dan H.
GTUN275EM0WW GE STACKED WASHER/DRYER Installed new bearing, op test good ; Job Cmpltd
Macaulay G.
MVWC425BW0 MAYTAG WASHER Replaced drive hub kit and gearcase. Ran calibration. All tested ok.; Job Cmpltd,
Chad P.
WTW8500DC4 WHIRLPOOL WASHER Installed control and console. Op test ok. ; Job Cmpltd,
Chad P.
MBF1958FEZ01 MAYTAG REFRIGERATOR Found air damper knocking. Needs replaced. ; ordrng 1 WPW10594330 (DAMPER)
Dan H.
KDTE104ESS2 KITCHENAID DISHWASHER Customer complaint that unit is not draining, confirmed, found a toothpick and a piece of glass in drain pump housing, removed,unit drained, op test good ; Job Cmpltd,
Dan H.
NED4655EW1 AMANA DRYER Customer complaint unit is not starting, confirmed, motor just humming, blower wheel is clear, motor is recieving 120vac, unit needs new motor, installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279827 (MOTOR) from stock, Job Cmpltd
Dan H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Installed new fresh food section door gasket, op test good ; Job Cmpltd
Macaulay G.
MVWB835DW3 MAYTAG WASHER Code lf for slow fill. Water is not dispensing properly when valve turns on. Inlet valve is receiving 120 vac but not opening. Office to order inlet valve.; ordrng 1 W11165546 (INLET VALVE )
Macaulay G.
WRS321SDHB00 WHIRLPOOL REFRIGERATOR Office to order handle; ordrng 1 W11172792 (DOOR HANDLE)
Macaulay G.
KFIS29PBMS02 KITCHENAID REFRIGERATOR No issues with components. Error E5 for timed ice making. Advised to watch for a few days.; Job Cmpltd
Chad P.
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Found unit not defrosting again. Defrosted evap. Fan and element are good. Bi metal closed but showing ohms in the m. Replaced bimetal. Op test ok. ; used 1 WP10442411 (THERMOSTAT)
Chad P.
WGD8500DC3 WHIRLPOOL DRYER Replaced blower. Op test ok. ; Job Cmpltd
Brian B.
MVWC565FW0 MAYTAG WASHER Found machine making squeaking and thumping noises when spinning. Found gearcase bolts not tightened all the way causing movement of gearcase when spinning. Tightened bolts. Ran test cycle. All sounds now normal. Op test ok.; Job Cmpltd
Brian B.
MDB7749SBM2 MAYTAG DISHWASHER CC that some pads not working, dispenser intermittant, upper rack broken, and not cleaning dishes. Found pads not working and burned areas on ribbon. Ran diag, 10-1 code, disp problem. Upper rack end caps broken causing rack to disengage. Removed pump top. Found shaft coupling stripped, causing chopper to not work. Will need new sump assembly, control panel, dispenser and upper rack endcaps.; ordrng 1 W10811169 (CONSOLE) and 1 WPW10304407 (DISPENSER) and 2 WPW10508950 (TRACK STOP)s and 1 WPW10780877 (SUMP )
Brian M.
KBFS25EWMS5 Kitchenaid Refrigerator Cc that ice maker not working Found ice maker rotating but not calling for water Needs ice maker replaced. ; ordrng 1 D7824706Q (ice maker)
Corey L.
WDT720PADM2 Whirlpool Dishwasher Customer complaint dishes are not coming clean, had customer clear the clean dishes from the unit, performed a four cup test on both racks, all cups filled evenly, advised customer do run hot water in the sink before a cycle, and to make sure incoming water is between 110-125 degrees check water heater settings; Job Cmpltd
Brian M.
MEDC300BW0 Maytag Dryer Cc that unit does not turn on Found thermal fuse open Suggested to get better venting Used thermal fuse from T/S; used 1 3390719
Corey L.
RGB526DEH3WW Hotpoint Range Customer complaint oven cut out while baking, unit is not properly grounded, receptacle has no ground, advised customer to have an electrician install a properly grounded receptacle, all surface burners ignite, started bake cycle at 350 degrees, burner ignited, preheated unit for 25 min, temped load at 342-367, unit operating as designed; Job Cmpltd
Corina B.
WRB322DMBW00 Whirlpool Refrigerator Replaced the valve. Cust still has saddle valve. Icemaker is turned off until the valve is replaced. Optest ok. ; Job Cmpltd,
Arthur V.
AMANA DRYER NGD4600YQ3 Found pair of sunglasses in blower area causing issue. After removing obstruction from blower housing i found vent outside clogged. Gave customer number to dryer vent wizards. Op test good ; Job Cmpltd, O
Robert A.
KITCHENAID REFRIGERATOR KRFF305ESS00 Installed frz door, no name plate sent, cust to install; ordrng 1 W10876598 (NAME PLATE),
Brian M.
GFE28GSKBSS GE Refrigerator Cc that unit keeps building up Ice in chute causing ice dispenser not to work Called GE tech Chuck sr # 180423-007499 States that Cust needs door replaced due to poor insulation
Chad P.
WFW8640BW1 WHIRLPOOL WASHER Found unit displaying incorrect times. Reset power. Op test ok. ; Job Cmpltd
Brian M.
KDTE254ESS1 Kitchenaid Dishwasher Installed sump and drain op test ok ; Job Cmpltd
Corey L.
LSE7806ACE Maytag Dryer Installed new rollers, op test good; Job Cmpltd
Corey L.
MVWX655DW1 Maytag Washer Customer complaint washer moves to the sink and dispenser doesn’t work, explained to customer how the dispenser works and water may still be left in the tray, advised to only use 1-2 tbsp of a he detergent, ran diagnostics no error codes found, customer “re-leveled” unit after last tech left, leveled unit and ran high spin for 10 min, unit did not move, loaded 3 bath towels to one side and started high spin, unit slightly moved after another 10min toward the floor drain, floor tapers heavily to drain, advised customer the best fix would be to install a level cement platform, and to make sure loads are not unbalanced ; Job Cmpltd
Corina B.
RED4516FW0 Roper Dryer CC that the unit stopped working. Checked the terminal block l1-n 0v l2-n 120v l1-l2 120v. Will need an electrician. Optest ok. ; Job Cmpltd
Arthur V.
WHIRLPOOL WASHER WFW95HEDW0 Replaced pressure switch with new hose and drain pump. Op test good; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF767SDEM00 As I was putting the new icemaker in I seen that the fill tube heater wires have damage to them causing them not to have a proper connection. Internally the fill tube is frozen. Needs new fill tube with heating element. Customer noticed damage on all the refrigerator doors from the installers he would like to get them taken care of. At least the left door that holds the dispenser has a very deep gouge; ordrng 1 LW10341279 (dor-fip ss) and 1 LW10341284 (dor-fip ss) and 1 LW10735693 (SS DOOR ) and 1 W11238340 (FILL TUBE ), chd fr Fri
Chad P.
WSF26C3EXW01 WHIRLPOOL REFRIGERATOR Found both tubes for dual valve cracked. Needs both replaced. ; ordrng 1 WPW10238092 (TUBE) and 1 WPW10279884 (TUBE)
Jeff M.
GE REFRIGERATOR PSH25MSTASV Installed new part unit op tested good ; Job Cmpltd
Jeff M.
KITCHENAID COOK TOP KCGD500GSS00 , Installed new part unit op tested good. Machine still needs the bezel rings; ordrng 5 W11240529 (RINGS )s, schdld next appmnt for 4/25 WED 12-5,
Jeff M.
WHIRLPOOL RANGE WFE525S0HZ Installed new part unit op tested good ; Job Cmpltd,
Brian B.
MEDX655DW0 MAYTAG DRYER Machine making loud scraping noise. Removed front and drum. Found debris caught between front drum seal and front of drum. Removed objects, reassembled, and ran test cycle, op test ok. ; Job Cmpltd
Jeff M.
WHIRLPOOL WASHER WFW8540FW The glass on the door needs cleaned ; Job Cmplt
Jeff M.
FRIGIDAIRE REFRIGERATOR FGHB2866PFEA The unit has ice in the bucket frozen in the back. I moved the bucket op tested good ; Job Cmpltd,
Brian M.
WEE745H0FS1 Whirlpool Range Cc that unit is not working Cc that there is a big scratch on the control board cover Found error F1E1 internal error Diagnostics showed a type 3 failure Needs ui and control board ordrng 1 W10728532 (swtch-memb) and 1 W10884488 (cntrl-elec) and 1 W10884502 (panl-cntrl) and 1 W11122852 (cntrl-elec
Corey L.
MDB7601AWS Maytag Dishwasher Installed both left and right upper rack adjusters, op test good; Job Cmpltd
Corey L.
WDT710PAHB1 Whirlpool Dishwasher ustomer complaint dishwasher not draining, bottom of unit was full of water, found drain running to basement the back up straight to garbage disposal, the hose under the sink is rubber and is a smaller diameter than hard plastic, no loop on drain, started drain pump, pump not able to push water the ten+ft up to the sink, advised customer to have a plumber install a drain loop and replace he rubber tube with a hard plastic drain tube ; Job Cmpltd
Corina B.
MVWB835DW3 Maytag Washer CC that the start button does not work. Ran diag f0e3 Overload. Advised cust 6-8 bath towels equals a load. Ran a calibration. Started unit several times. Had cust start and pause washer. Advised cust to gently push the button for start. Optest ok ; Job Cmpltd,
Corina B.
DU1030XTXS1 Whirlpool Dishwasher CC that the unit is leaking and not washing the dishes. Found the gasket is not attached to the tub. Re attached the gasket and cleaned the lip on the front door, which had soap residue on it. Ran diag 6-6- Cool Water, 6-3- Suds/Air in Pump. Advised cust 1-2 tablespoons of detergent if using power. Ran a calibration. Put 4 cups on the top rack and started a cycle. The cups filled. Advised cust to run the hot water in the sink before starting the dw. Run dishwasher magic every 3 months to clean the dw. Optest ok; Job Cmpltd
Arthur V.
WHIRLPOOL RANGE WFE770H0FZ0 Took door apart for customer to be able to clean glass from the inside. Flat rate charge. ; Job Cmpltd,
Chad P.
WFE515S0ES1 WHIRLPOOL RANGE Installed switches. Op test ok. ; Job Cmpltd
Macaulay G.
MHWE250XL00 MAYTAG WASHER Installed control wpw10384843. Tested operation of washer. ; Job Cmpltd
Arthur V.
WHIRLPOOL RANGE WFE770H0FZ0 Took door apart for customer to be able to clean glass from the inside. Flat rate charge. ; Job Cmpltd,
Dan H.
WTW4800XQ4 WHIRLPOOL WASHER Customer complaint of standing water in basket, ran diagnostics found f0e5(off balance load detected) error code, ran drain pump on manual test cycle, water drained, started normal wash cycle, canceled cycle after unit filled, all the water drained out, repeated with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Dan H.
MED7500YW2 MAYTAG DRYER Installed new thermostats, op test good ; Job Cmpltd
Arthur V.
FRIGIDAIRE \REFRIGERATOR FGHS2631PF4A Found actuator sticking intermittently — cycled the ice maker and motor needed assistance to move forward. Also water valve just humming. Needs water valve ,ice maker and dispenser assy ; ordrng 1 242252702 (valve) and 1 242270101 (module) and 1 5303918344 (ice maker assy), schdld next appmnt for 4/27 FRI !,
Arthur V.
WHIRLPOOL DRYER WGD8000DW3 Replaced parts listed. Cycled on time dry unit op test good ; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE RS696PXGB7 Found cooling fan not running, but recieving power, needs cooling fan; ordrng 1 WP4455334 (COOLING FAN 180.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/26 THU ! [**],
Robert A.
WHIRLPOOL BUILT IN OVEN WOS51EC0AS01 Installed tod stat and t fuse, tested unit, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Brian B.
WFW95HEDW0 WHIRLPOOL WASHER , Found machine still leaking. Removed mitigation mat and found signs of leaking. Removed dryer from on top of washer. Removed top. Found vent hose broken loose from top of outer tub. Fitting is broken. ; ordrng 1 WPW10568614 (VENT HOSE ASSBLY)
Chad P.
WRF555SDFZ03 WHIRLPOOL REFRIGERATOR Installed mullion. Op test ok. ; Job Cmpltd
Dan H.
WRS325SDHW00 WHIRLPOOL REFRIGERATOR Installed new control, op test good ; Job Cmpltd
Macaulay G.
WRX986SIHV00 WHIRLPOOL REFRIGERATOR Door had been out of line and caused air to draw in and form frost. Removed frost and explained why this occurred. Unit tests and functions ok.; Job Cmpltd
Chad P.
WDF550SAAS WHIRLPOOL DISHWASHER Found unit will not run any cycle. Display lights but npbut no functions working. No power to fill valve. Pressure switch open. Also, unit will not go into diagnostics. Needs control replaced also. ; ordrng 1 W10567650 (switch-wl) and 1 WPW10565690 (CONTROL)
Brian M.
MDB4949SDZ0 Maytag Dishwasher Cc that unit not draining Found drain hose not attached correctly Op test ok ; Job Cmpltd,
Brian M.
MEDC200XWI Maytag Dryer Cc that unit won’t spin ..Found belt not attached to pulley But belt back into place Op test ok ; Job Cmpltd
Brian M.
WDT720PADM2 Whirlpool Dishwasher Cc that unit does not power onFound control board getting power but not turning on Replaced control board and console Op test ok ; Job Cmpltd,
Corey L.
KEBS209BSS00 Kitchenaid Wall Oven Customer complaint unit not getting to temp, unit is receiving 240v, unit will not heat, checked in line fuses and transformer, and both upper lower relays, jump 4&5 on the bake relay, still nothing, but while unit was on bake cycle I rechecked power at terminal block, unit was now only receiving 120v, advised customer to call an electrician something is going on with the power supply, all individual components passed, fuses, relays, control, thermostats, and the transformer; Job Cmpltd,
Corina B.
KRFC704FSS00 Kitchenaid Refrigerator Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd,
Brian B.
WFG505M0BS3 WHIRLPOOL RANGE CC that oven won’t come on. Found weak Ignitor, 2.5 Amps. Replaced from t/s. Tested oven, burner lights properly, op test ok.; used 1 12400035 (IGNITER) from stock, Job Cmpltd
Macaulay G.
MVWC565FW0 MAYTAG WASHER Customer described the circumstances of a flood mode. Customer does use proper soap and proper loading of unit. No errors is diagnostics. All functions tested ok. Ran through calibration mode ok.; Job Cmpltd
Dan H.
MVWX655DW0 MAYTAG WASHER Installed new gearcase, hub, and wash plate, op test good ; Job Cmpltd
Dan H.
KDFE104DSS5 KITCHENAID DISHWASHER Installed new feed tube and tracks, op test good ; Job Cmpltd
Macaulay G.
FPBC2277RFA FRIGIDIARE REFRIGERATOR Found frost buildup on top evap coil. Defrost heater and thermostat not working properly. Office to order defrost heater and defrost thermostat.; ordrng 1 242094802 (heater-defrost) and 1 5303918568 (thermostat-defrost)
Chad P.
MHW5100DW0 MAYTAG WASHER Found drain pump over heating and seizing. Needs replaced. ; ordrng 1 WPW10605427 (PUMP)
Brian B.
WTW7040DW1 WHIRLPOOL WASHER Replaced control and valve. Ran calibration and auto test, and drain and spin. Op test ok.; Job Cmpltd
Robert A.
HOTPOINT WASHER HTW200ASK0WW Ran drain and spin, pump making noise, cleared, good, Started normal wash, unit filled and started to adj, ran drain and spin, ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRS321SDHZ00 Found fill tube and cup full of ice, needs valve; ordrng 1 WPW10179146 (WATER VALVE), schdld next appmnt for 4/26 THU ! [**],
Brian M.
MFD2561HES Maytag Refrigerator Cc that unit is throwing water pass the ice maker Adjusted ice maker op test ok
Brian M.
GTWN4250D2WS GE Washer Installed switch, hose and control, ran test cycleOP TEST OK ;
Macaulay G.
MVWB835DW3 MAYTAG WASHER Found customers clothing has white residue being left on after wash cycle. Office to order control w11111453.; ordrng 1 W11111453 (cntrl-elec
Corina B.
WFG320M0BB2 Whirlpool Range CC that there is smell of gas and CO. Ran the CO test. Smoke detector went off after test. Smoke detector is about 6 feet away from range. Let range run for 5min. 2 Ppm at 500*. Advised the CO level is normal. Advised cust to move to smoke and co detector closer to the bedrooms. oOptest ok. ; Job Cmpltd,
Dan H.
UMV1160CB3 WHIRLPOOL MICROWAVE Installed new magnetron, op test good ; Job Cmpltd
Chad P.
WMH76719CS1 WHIRLPOOL MICROWAVE Found a few different issues with unit. Interlocks are failing and Cust states that the unit still drops power from time to time. An electrician has checked the power and no issues were found. Main issues is that the mag shorted to the wave guide. Unit is non repairable.
Corina B.
KUDE48FXSS5 Kitchenaid Dishwasher Replaced the wheels. Optest ok. ; Job Cmpltd
Corina B.
MDB4949SDZ0 Maytag Dishwasher CC that the dishwasher will not turn on. Checked outlet, open ground. Ran the dishwasher to another outlet. Cust will need an electrician. Raised drain hose above the sink. Turned on. Ran calibration. Optest ok. ; Job Cmpltd
Corina B.
MVWC416FW0 Maytag Washer CC that the unit does not wash the clothes. Advised cust 1-2 tablespoons of he detergent. Cust is not using he detergent. 6-8 bath towels equals 1 load. Ran calibration a wash and a drain and spin. Optest ok. ; Job Cmpltd MVWC416FW0 Maytag Dryer CC that the dryer will not turn off when opening the door. Ran unit opened the door several time. Dryer turned off every time. Optest ok. ; Job Cmpltd
Macaulay G.
MEDB765FW0 MAYTAG DRYER Could not get light issue to duplicate. Unit has stuck key error. Office to order user interface.; ordrng 1 W11089306 (overlay)
Chad P.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Installed parts listed. Advised to please allow 24 hrs for normal ice production to resume. ; Job Cmpltd
Brian B.
JGD3536WS01 JENN-AIR COOK TOP Found burner heads corroded and screws broken off in orifice holders. Will need all 5 burner heads and orifice holders. Also, customer wants price on new top as lettering is worn off
Dan H.
MVWC565FW1 MAYTAG WASHER Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, ran manual test cycle, fill valves open and close, unit spins and agitates, unit is operating as designed ; Job Cmpltd
Dan H.
MER6600FZ1 MAYTAG RANGE Installed new cooktop, op test good ; Job Cmpltd
Dan H.
MFF2055FRW00 MAYTAG REFRIGERATOR Installed new valve, op test good ; Job Cmpltd
Dan H.
NED4655EW1 AMANA DRYER Customer complaint that unit has three prong plug and outlet has four prongs, advised customer that power cord is not considered part of the unit under warranty and that he’d have to go purchase a four pronged power cord, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Dan H.
NTW4516FW1 AMANA WASHER Customer complaint that unit is not filling, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle, no water entering unit, found supply valves closed, opened, hot water entered unit, still no cold water from supply, advised customer to have a plumber correct water supply to unit, unit is operating as designed ; Job Cmpltd
Macaulay G.
WED5600XW0 MAYTAG DRYER Tested dryer, found idler bracket and pulley have seized. Office to order bracket assembly w10837240.; ordrng 1 W10837240 (bracket)
Macaulay G.
KRMF706ESS01 KITCHEANID REFRIGERATOR ce maker not always making ice. When in diagnostics, ice box fan does not kick on and has error E2 for motor lost position. Office to order ice maker and fan.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11188383 (ICEMAKER )
Macaulay G.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed left gear in freezer track. Tested operation of drawer and fit of freezer door, operating properly.; Job Cmpltd
Jeff M.
WHIRLPOOL DISHWASHER KDTE204DSS1 The drain pump had glass in it. I cleaned the unit op tested good ;, Job Cmpltd,
Macaulay G.
MEDB725BW0 MAYTAG DRYER Discovered foreign material in dryer air intake. Removed and tested operation, operating properly.; Job Cmpltd
Chad P.
JMW9530DAS JENN-AIR WALL OVEN Installed hinge kit. Op test ok. ; Job Cmpltd
Brian B.
KSSP48QFB05 WHIRLPOOL REFRIGERATOR Replaced evaporator fan motor. Set controls to normal. Sealed system is still holding charge. Op test ok.; Job Cmpltd
Arthur V.
WHIRLPOOL OTR MICROWAVE WMH31017FB0 Unit not installed properly. Customer to remove and reinstall unit for me to repair. Access screws not accessible with current install. See pics. Reschedule for this Wednesday afternoon. ; schdld next appmnt Wed
Arthur V.
KITCHENAID WASHER KAWS700JQ0 Found unit needs coupling and a set of agitator dogs. ; ordrng 1 285753A (coupling,motor) and 1 80040 (agitator dogs), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/27 FRI !,
Arthur V.
CROSLEY DRYER CED126SDW0 Upon arrival cust issue us that unit does not seem to be drying clothes at the same rate as when she first got the dryer. Ran unit on high heat. Getting 150 deg at outside outlet with good air flow. Unit working as designed. ; Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER WED8500DW3 Found piece of clothing in blower housing causing issue. Removed Op test good ; Job Cmpltd,
Robert A.
WHIRLPOOL MICROWAVE MT4155SPB5 Found lower door switch stuck closed, tab broken off holder, wire and terminal burnt off trans, wire aon t stat burnt, see pics; ordrng 1 LATCHBDASM (NOT SERVICABLE NO #) and 1 W10329752 (HARNESS) and 1 WP4358609 (T STAT) and 1 WPW10238703 (TRANSFORMER), schdld next appmnt for 4/27 FRI !,
Robert A.
MAYTAG WALL OVEN MEW6630BAW Found bake relay on c/b stuck closed, needs upper oven c/bPart nlaCust to replace; ordrng 1 71002595 (C/B UP209.94. NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
WHIRLPOOL DRYER WED4815EW1 Found door not closing, adjusted latch and striker, op test ok; Job Cmpltd,
Dan H.
KRMF706ESS01 KITCHENAID REFRIGERATOR Recovered refrigerant, installed fresh food section evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Macaulay G.
WRF989SDAM02 WHIRLPOOL REFRIGERATOR Found water under bottom deli tray in refrigerator from clogged drain. Cleared out evaporator drain, now operating properly.; Job Cmpltd
Chad P.
MVWC565FW MAYTAG WASHER Replaced control. Unit now turning on but unit will not unlock. Replaced latch assy. Op test ok. ; used 1 W10838613 (LATCH)
Arthur V.
MAYTAG WASHER MVWB765FW0 Andrew. Techline. File number 7721797225. Transfer to senior tech robert Ran diagnostics with Andrew and Robert. Washer is performing as designed no service pointers or known issues with this model. Detergent customer is using is 5 times concentrated and i was told this is a detergent issue not a machine issue. Gave customer whirlpool consumer phone number .;
Jeff M.
FRIGIDAIRE REFRIGERATOR FGHB2866PFGA 1 I called frigidaire Techline. Spoke with him told him I did all the updated kits and adjustments. Nothing is working called Warren Tech the fridge is submitted for replacement; Job Cmpltd,
Jeff M.
MAYTAG REFRIGERATOR MFI2569YEB0 On my arrival the fridge was working. Freezer was freezing ice maker made ice so I unplugged the fridge plugged it back in a resume normal operations unit tested good I have the new parts so I can return them as they are not needed; Job Cmpltd,
Jeff M.
MAYTAG DRYER MEDX655DW1 I fix the knob. Dryer is not receiving for 240 V AC she needs an electrician; , Job Cmpltd,
Arthur V.
FRIGIDAIRE RANGE FFGF3047LSF Installed clock and overlay. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER DU1055XTVSA Found unit needs sump area cleaned and turbidity sensor replaced. ; ordrng 1 WPW10705575 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/24 TUE !,
Corey L.
10658914801 Kenmore Refrigerator Installed new condenser fan motor, found fan blade broken, customer tried installing fan motor but couldn’t back screws out, ordering condenser fan blade, customer will install it himself; ordrng 1 W10156818 (fan blade 41.86)
Holly B.
106.56244400 Kenmore Refrigerator CC that there is water leaking from the ice maker and there is water buildup at the bottom of the fz. Found the lining on the icemaker is coming off. Will need a new ice maker.
Macaulay G.
AGR6303MFS0 AMANA RANGE Found intermittent sparking in range. Attached grounding wire, and tested operation of range. Range is operating properly.; Job Cmpltd
Brian M.
KODC304ESS00 Kitchenaid Range Installed thermostat op test ok ; Job Cmpltd
Brian M.
IGL730CS0 Ikea Range Installed fan and control Ran auto test Op test ok
Corey L.
JJW2830WP00 Jenn-Air Wall Oven Customer complaint of f8e0 error code, confirmed f8e0 low fan speed-slow, started 350 bake cycle for upper and lower ovens, in a few minutes unit canceled bake and gave the f8e0 error, upper cooling fan barely turning, cooling fan failing, unit needs upper cooling fan; ordrng 1 WPW10273667 (blower)
Corina B.
MZF34X20DW00 Maytag Freezer CC that the gasket is not touching the frame. Found the gasket on the top is not touching the frame. Checked the frame, frame is level. The gasket keeps pulling from the door. Will need a new door. Cordrng 1 W10352523 (handle) and 1 W10746789 (dor-fmd) and 1 WPW10612925 (nameplate),
Robert A.
WHIRLPOOL REFRIGERATOR WRF989SDAM00 Found highside leak on evap, repaired, pulled 28”vac w/pump, watched 15 min, no change, charged 5.5oz r134a, unit cooling, checked all solder joints, ran test 4, op test ok; Job Cmpltd,
Dan H.
WGD95HEXW0 WHIRLPOOL DRYER Customer complaint of loud noise, confirmed, found idler pulley seized, installed new idler pulley and cleaned lint out of dryer, op test good ; used 1 279640 (PULLEY-IDLER)
Macaulay G.
MHWE250XL00 MAYTAG WASHER Replaced motor control wpw10384843. Did the exact same issues as before. Burned solder joints from capacitor on new mcu. Office to order another mcu ASAP.; ordrng 1 WPW10384843 (cntrl-elec)
Chad P.
MSF25D2EAB00 MAYTAG REFRIGERATOR Found water getting around fill tube and forming ball of ice around evap fan. Cleared ice and corrected fill tube position. Cycled I.m. And observed fill. No water seen getting around it. Op test ok. ; Job Cmpltd
Arthur V.
WHIRLPOOL WASHER CAE2745FQ0 Replaced parts interface and harness. Op test good Unit working properly now ; Cllctd $133.75 cash, Job Cmpltd,
Robert A.
WHIRLPOOL ICE MAKER GI1500XHW6 Found ice on grid, grid receiving power, found grid wire broken, needs grid; ordrng 1 WP2313637 (GRID), schdld next appmnt for 4/24 TUE ! [**], save
Robert A.
WHIRLPOOL REFRIGERATOR KFCS22EVMS6 Installed damper, cycled, op test ok; Job Cmpltd,
Jeff M.
WHIRLPOOL OTR MICROWAVE WMH53520CW5 Installed new part. The lightbulb was working periodically. Customer got it to work and left it on and blew the lightbulb needs a new lightbulb; ordrng 1 8206443 (bulb-light), schdld next appmnt for 4/24 TUE 12-5,
Jeff M.
GE STACK W/D GTUN275EM0WW The rear main bearing is failing ; ordrng 1 WE3M33 (shaft & bracket ass'), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 TUE 8-12,
Jeff M.
WHIRLPOOL REFRIGERATOR WRT3L1SZYB01 Andy file # 7721788786. 450869002. 189kdml I call the Whirlpool Tech line spoke with Andy he wanted me to plug the air vents from the freezer to the fridge. Explained what I was going to do to the fridge to the customer. She said no the first tech did that and it did not work. So I called ahs not sure who I spoke with but she gave me the 189 number for authorization code customer will get a phone call from her warranty talking about a replacement;
Jeff M.
GE REFRIGERATOR PSH25MSTASV The units Compressor is not running is a three-phase compressor. Compressor control board is receiving 120 V AC needs a new board ; ordrng 1 WR49X10283 (inverter kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/23 MON 12-5,
Gail V.
GE REFRIGERATOR PSH25MSTASV The units Compressor is not running is a three-phase compressor. Compressor control board is receiving 120 V AC needs a new board ; ordrng 1 WR49X10283 (inverter kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/23 MON 12-5,
Jeff M.
KITCHENAID REFRIGERATOR KRMF706ESS01 , Installed new part unit op tested good ; Job Cmpltd,
Macaulay G.
WTW7500GC0 WHIRLPOOL WASHER Water not dispensing into washer. Ran through diagnostics and all functions working properly. Ran calibration. All tested ok. Washer filling now.; Job Cmpltd
Chad P.
MDB8959SFZ4 MAYTAG DISHWASHER Installed parts listed and aligned door. Ran normal wash. Op test ok. ; Job Cmpltd
Brian M.
KRFC704FBS00 Kitchenaid Refrigerator Cc that freezer is not freezing. Ff at 41 Fr 50 Compressor not running loud humming
Brian M.
WTW6700TW1 Whirlpool Washer Cc that unit is rusting Found flakes of rust inside drum Lifted top and found a decent amount of rust on top panel part Needs top panel replaced ; ordrng 1 W10161865 (dispenser, stain) and 1 WP8565314 (top),
Corey L.
RBD305PDB14 Whirlpool Wall Oven Installed thermal fuse at control, op test good
Corey L.
MVWX655DW1 Whirlpool Washer Customer complaint unit did not drain last load and now does nothing, ran diagnostics found f9e1 long drain, f8e5 hot cold reversed, found hot and cold hoses reversed, manual test did not open neither water valves, solenoids ohm out in range, unit needs new control; ordrng 1 W11116592 (cntrl-elec 294.04),
Corina B.
ART6121CC Whirlpool Range Replaced the control.
Corina B.
WED5000DW2 Whirlpool Dryer Replaced the catch and strike. Will need a new handle. Called SM to order part. Cust can install part. Optest ok.
Corina B.
WRT111SFDW03 Whirlpool Refrigerator CC that the unit is making a loud noise. Found the fz fan hitting ice. The drain hole was blocked by ice. Steamed the drain out. Use a wire around the heater to put in the drain hole. Optest ok. ; Job Cmpltd
Jeff M.
KITCHENAID REFRIGERATOR KRFF507ESS01 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
JENN-AIR REFRIGERATOR JFD2589KES Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Jeff M.
GE WASHER WPGT9350C0WW Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF767SDEM00 The ICEMAKER is not cycling automatically. Need a new ICEMAKER ; ordrng 1 W10886939 (ICEMAKER ), schdld next appmnt for 4/23 MON 12-5,
Jeff M.
WHIRLPOOL DISHWASHER WDT970SAHZ0 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF560SEYM00 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL DISHWASHER WDF560SAFM2 Installed new part unit op tested good ; Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWC416FW0 Ran diagnostics. Found unit getting a f8e1 errot. Long fill no fill. Found cold water just trickling in. Needs water valve ; ordrng 1 W11210459 (WATER VALVE), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/25 WED !,
Robert A.
WHIRLPOOL RANGE WFE540H0AS1 Found rt front element not cycling , needs element and switch; ordrng 1 W10823729 (RT F ELEMENT) and 1 WPW10434452 (SWITCH), schdld next appmnt for 4/24 TUE ! [**],
Dan H.
WRS586FLDW02 WHIRLPOOL REFRIGERATOR Installed new control, advised customer to allow 24 hours for unit to reach correct temperatures ; Job Cmpltd
Robert A.
MAYTAG WASHER MVWC555DW0 , Ran diognastics, suds, long drain, cleared pump, ran drain and spin, good, ran recal, good, talked w/cust using too much soap, need to use 2-3 tablespoons, op test ok; Job Cmpltd
Macaulay G.
MVWX655DW1 MAYTAG WASHER Lid not locking. Found lid lock connector not completely connected. Reseated connection and tested ok.; Job Cmpltd
Dan H.
FFHB2740PP8A FRIGIDIARE REFRIGERATOR Customer complaint of frost build up on ice box and user interface light is out, confirmed, unit needs new user interface and ice box seal kit; ordrng 1 242058229 (user interface) and 1 5303918784 (air handler housin)
Macaulay G.
MVWX655DW1 MAYTAG WASHER Replaced main control. Ran calibration cycle. All tested ok.; Job Cmpltd
Chad P.
WED9400SW1 WHIRLPOOL DRYER Installed belt and pulley. Op test ok.