We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Westlake, OH 44145
Marie V
Job Details: 07/28/2022
"Cc that the unit is not drains, cust already replaced drain pump. Tested unit. Feels like something Stuck. Removed all water and found a piece of glass preventing drain pump from operating. Corrected issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near East Cleveland, OH 44112
Corina B
Job Details: 07/28/2022
"Replaced the harness, capacitor, shifter, control. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Brooklyn, OH 44144
David R
Job Details: 07/28/2022
"Replaced spray arms, ran diagnostics, no error codes. Went through cycle without skipping, dispenser door opened up by itself."
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Roaming Shores, OH 44084
Dan H
Job Details: 07/28/2022
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near North Olmsted, OH 44070
Angel
Job Details: 07/28/2022
Replaced heater tested unit. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44119
Corina B
Job Details: 07/28/2022
CC that the unit is not cooling. Confirmed Fz 23* ff 65*. Unit is in a defrost when arriving. Heater is on. A lot of frost on the evaporator. Ohmed out the thermistor 17.83 ohms. Will need a new control and thermistor . Office to reschedule appointment. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546609 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parma, OH 44129
David R
Job Details: 07/28/2022
"Cc unit making banging noises in spin. Replaced strike, belt. Ran diagnostics, no error codes. Ran diagnostics test, heating banging from back. Looks like the drain hose is hitting up against the back of the unit. Adjusted, let customer know can also put styrofoam to help reduce shaking as well, ran with clothes in on normal to get water inside unit. Ran a drain and spin, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Westlake, OH 44145
Marie V
Job Details: 07/28/2022
Cc that the unit is freezing food in fresh food section. Took temps 36* fresh food and 0* in freezer. Check temp settings. Fresh food at 39* and freezer at -7. Correct issue and set them to recommended temps and replace thermistor and diffuser. Advice cust to allows unit 24 to 48 hours for the temp to adjust . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20RKXZW00
Near Moreland Hills, OH 44022
Joe O
Job Details: 07/28/2022
"Cc: leaking, not making iceFound ice maker cycling. And calling for water. Customer has water shut off to unit. Mold heater not heating. Could not pull unit out to check behind for leaks. Can see from under unit water fitting not seated correctly. Could not check for leaks. Needs ice maker kitAdvised if customer wanted to continue he would have to have unit removed prior to us returning.Customer does not want to repair at this time; ordrng 1 1129316 (icemaker kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Mantua, OH 44255
Brian M
Job Details: 07/28/2022
Cc unit not defrosting Found bimetal shorted Needs harness Customer wa ts to self installNo return visit needed ; ordrng 1 W10253282 (harns-wire) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Atwater, OH 44201
Brian M
Job Details: 07/28/2022
"Installed gearcase Found slider and clutch also needing to be replaced used truck stock Ran auto test and calibration OP Test Ok ; used 1 W10754448 (CABRIO CLUTCH), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Kent, OH 44240
Brian M
Job Details: 07/28/2022
Cc of no cool Found settings to be set to warmest setting little snow flakeTemp in freezer is at 0-6 and ff section at 39-40 Advised on settings OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 07/28/2022
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Kent, OH 44240
Brian M
Job Details: 07/28/2022
Cc no power Found unit getting power but not sending through control Needs ui and control ; ordrng 1 W11226503 (console) and 1 W10916649 (cntrl-elec)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Solon, OH 44139
Manny
Job Details: 07/28/2022
"Cc unit leaking from the front left, found fz bottom full of ice and drain frozen, steamed ice (28mins) noticed some holes and cracks on liner and lots of condensation around the holes, advise customer to monitor the unit as this can happen again due to the amount of condensation, but that we could try and fix the liner, he stated that if it happens again he might just get a new fridge and put this one in the garage. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Aurora, OH 44202
Brian M
Job Details: 07/28/2022
Cc unit not starting Found basket stuck to floor pan Floor pan was warped Removed pan Ran test cycle Ran auto test and calibration OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Euclid, OH 44117
Corina B
Job Details: 07/28/2022
"CC that the unit is not cooling. Confirmed. Ff 65 Fz 20* found a lot of ice build up on the evaporator. Ran diag for the defrost turns on. Will need a new control, harness and thermistor. Office will need to reschedule appointment ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Berea, OH 44017
David R
Job Details: 07/28/2022
"Replaced control, customer had a new light bulb. Put in. Good. All other components working good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/28/2022
Cc: door not sealing! Not cooling ff sectionFound doors not level. Adjusted shims. Adjusted doors. Steamed frost. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Aurora, OH 44202
Manny
Job Details: 07/28/2022
"Cc that unit is draining but keeps giving the error code, took unit apart and found some of the rubber pieces in the drain catch removed and cleaned hose and pump, ran normal cycle let unit fill and set it to drain, unit draining properly, filled up and drain unit multiple times so customer can see that is draining, customer saw and agreed that the unit is draining properly and is happy, advise running a clean cycle, opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290RTB02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/28/2022
Installed gasket. Steamed gasket out. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WASHER
Model Wwre5250d1ww
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/28/2022
Found transmission loud but is discontinued cannot be fix WH38X10002
We serviced a
SAMSUNG DRYER
Model dv42h5200Ew/A3
Near Perry, OH 44081
Dan H
Job Details: 07/28/2022
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off, customer says thermal cut off was just replaced weeks ago, unit also needs thermostat, customer does not want repair at this time; ordrng 1 DC96-00887C (Thermal cut off) and 1 DC47-00018A (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 07/28/2022
"Replace valve and water line and fitting ,opt test ok if she continues to have issue I advise her that I would need to contact whirlpool"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, OH 44092
Corina B
Job Details: 07/28/2022
"CC that the unit does not finish a cycle. Ran diag F2E1 STUCK KEY, F8E1 NO FILL, LONG FILL, F0E5 OFF BALANCE LOAD DETECTED. Ran a calibration. Found the cold valve sticking. Has a long drain hose to the sink. Ran a rinse and spin, filled and drained properly. Replaced the valve from t/s. Opt test ok ; used 1 W11210459 (VALVE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MWNA
Near Geneva, OH 44041
Brian M
Job Details: 07/28/2022
Cc unit not cooling properly Removed evap cover found frost only on upper coils Needs sealed system repair ; ordrng 1 240550938 (compressor) and 1 5303918284 (evaporator) and 1 WPW10143759 (DRIER) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Elyria, OH 44035
David R
Job Details: 07/28/2022
"Cc unit will not run, will try to cycle but skip right down to 1 min and throw F7E1 error. While trying to cycle, will hear a humming sound from motor, replaced actuator, splutch and belt. Did not work, still humming motor. Found overloaded capacitor. Had one on truck, no t/s item W11395618. Ram a normal wash, good. Cycling and starting up. Cleared codes, ran diagnostics and calibration, good, Op Test Ok.** recommended using less detergent for less suds, cam checks owners manual"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Madison, OH 44057
Dan H
Job Details: 07/28/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, ; ordrng 1 W11038689 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS0
Near Willoughby, OH 44094
Corina B
Job Details: 07/27/2022
"CC that the cooktop does not work except the middle burner, the oven does not work. Confirmed. Checked the cooktop one burner sparks. Will need a harness. Checked the control 120 volts. Ohmed out the gas coils, good. Will need the spark module and harness. Cust does not want to repair ; ordrng 1 WPW10413868 (Harness) and 1 WPW10331686 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GUD27ESPM0DG
Near Beachwood, OH 44122
Corina B
Job Details: 07/27/2022
"CC that the unit does not turn on. Confirmed. Found the belt jumped off the idler pulley. Will need a new belt and idler pulley. The motor shaft looks ok. ; ordrng 1 WE03X29897 (Belt) and 1 WE03X27417 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Shaker Heights, OH 44118
Corina B
Job Details: 07/27/2022
"Cust showed pop, sent pic. CC that the wine glass holder fell off. Confirmed. Reattached the wine glasses holder. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Brian M
Job Details: 07/27/2022
Cc no lights Found that wiring harness to deli drawer is damaged Needs harness and door X2 labor ; ordrng 1 W11170612 (harns-wire) and 1 W10815668 (dor-fip bl)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS7B
Near Kent, OH 44240
Brian M
Job Details: 07/27/2022
"Cc unit is very loud Found wash motor to be extremely loud and springs not tight Needs washmotor and springs ; ordrng 1 154844301 (motor & pump assy) and 2 154430501 (spring,door)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Elyria, OH 44035
David R
Job Details: 07/27/2022
"Cc unit not cooling, ice build up in freezer. Found heater not coking on, not getting correct volts from control. Ordering and replacing control, harness and fan, heater if needed.** 2 count, steam ice. ; ordrng 1 W11342162 (Harness) and 1 WPW10384183 (Thermistor) and 1 WP2315549 (Evap fan) and 1 WP2323198 (Heater) and 1 W11203924 (Control)"
We serviced a
GE REFRIGERATOR
Model GSS25LSLLCSS
Near Perry, OH 44081
Dan H
Job Details: 07/27/2022
"Customer complaint that unit is not dispensing water or ice, confirmed, found water filter not installed completely, installed filter, op test good"
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW0
Near Shaker Heights, OH 44122
Manny
Job Details: 07/27/2022
"Cc unit not starting m verify and unit is dead, noticed GFCI was tripped, tried resetting it but no power on it, found breaker tripped, reset breaker and GFCI unit started, let unit fill half then set it to drain, unit has a metal net on drain hose and its fully clogged up but when unit goes to drain water squirting everywhere and GFCI got wet and tripped, advise customer to replace the net to avoid GFCI getting wet and tripped again. Opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Dan H
Job Details: 07/27/2022
"Customer complaint of loud noise, confirmed, noise is coming from gearcase, unit needs new gearcase ; ordrng 1 W11454741 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Cleveland, OH 44102
Angel
Job Details: 07/27/2022
Replaced cabinet had customer inspect to make sure he was satisfied and ran a auto test. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Amherst, OH 44001
David R
Job Details: 07/27/2022
"Cc unit not working, lights coming on display but not going through cycle. No error codes. Ran quick wash, unit not sensing and just hear humming from motor. Tested capacitor, overloading. Had a cap on truck, not t/s, W11395618. Replaced. Ran a quick cycle. Filling up and working normally. Ran a diagnostics, good. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Parma, OH 44129
Marie V
Job Details: 07/27/2022
"Will not make it on time to cust. 25 min driving, to cust, he has to go. Will need office to call cust in the morning to make appointment. ; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Aurora, OH 44202
Brian M
Job Details: 07/27/2022
"Cc unit will not make selections Found ui not responding to all inputs Advised on ui replacement ; ordrng 1 W11039015 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Solon, OH 44139
Brian M
Job Details: 07/27/2022
Cc of noise Ran several testCould not duplicate issue
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland Heights, OH 44106
Angel
Job Details: 07/27/2022
Cc that unit was making a loud scraping sound. Confirmed turned on unit and it was scraping. Took apart and found a drill bit stuck in the front of the drum seal removed and cleared out change and pins that I found as well. Tested unit and now sounds normal. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44125
Marie V
Job Details: 07/27/2022
Cc that the unit is not cooling. Confirmed. Took temps 57* fresh food and 20* freezer. Unit was defrosting but it stopped before it was done. Unit will need thermistor and harness. ; ordrng 1 W11342162 (Harness wire) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Painesville, OH 44077
Joe O
Job Details: 07/27/2022
Cc: water pooling in bellowFound debris stuck in bellow drain holes. Removed debris. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Euclid, OH 44123
Joe O
Job Details: 07/27/2022
Cc: water filter stuckFound water filter housing door broken off. Needs water filter housingCustomer showed pop; ordrng 1 W11162042 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Manny
Job Details: 07/27/2022
"Cc unit has lots of condensation in both sides, found gap between liner and bottom of cabinet. Called wpl tl, spoke to rob, sent him pictures. He said try to fill the gap with RTV and that should fix it if not call tl again and let the customer know, Filled the gap with clear silicone, advise customer to monitor the unit and if condensation still present to give their warranty company a call and will take another look."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Brecksville, OH 44141
Marie V
Job Details: 07/27/2022
"Cc that the unit have a error code. Confirmed. f1e0 user interface failure. Replaced panel, tested both ovens. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Manny
Job Details: 07/27/2022
"Spent 17 mins looking for parking. Cc unit only wash with light loads and that sometimes the unit says 45 mins and 10 mins later says only 10 mins left, ran diagnostics and found code f2e1, ran diagnostics cycle and unit is working properly, customer handed me a load to put in the unit and started a normal cycle, unit started filling, and washing normally, explained to customer that when the unit is sensing it could lower or increase the wash time depending on the load size, unit is working as designed. Opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS02
Near Cleveland, OH 44106
Angel
Job Details: 07/27/2022
Cc that unit was on demo mode but did not know how to turn off that setting. Went to settings and got unit out of demo mode tested unit to make sure functions works and heats. Also explained to them to try to get unit hooked up to the wifi to keep time current and updates as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Berea, OH 44017
Gabriel P
Job Details: 07/27/2022
"Found both fresh food section evaporator and freezer ice up also found service pointers on both issues gave estimate customer will buy new appliances ; ordrng 1 W10789393 (Control kit) and 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/27/2022
"Part came in damage took pictures,re ordering ; ordrng 1 W11098695 (Evap cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Cleveland, OH 44110
Joe O
Job Details: 07/27/2022
Installed filter housing. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Corina B
Job Details: 07/27/2022
CC that the u it smells since we replace the agitator. There is nothing other then the detergent and fabric softener that would smell. Air gap for the drain hose. Asked if cust ran a clean cycle. They did. Using 1-2 tablespoons of he detergent. No error codes. Hot and cold are correct. Called t/l JR unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Kirtland, OH 44094
Corina B
Job Details: 07/27/2022
CC that the door swings open and the door is hard to open. Confirmed. Service pointer W11604003to drill a hole in the drain tube. Leveled the unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44102
Angel
Job Details: 07/27/2022
"Cc that unit starts sensing and than just goes straight to done. Confirmed it starts but just says done after couple of seconds noticed that unit tries to lock but wont show on display like if it was locked replaced latch from surplus opt test n/g. Looked underneath and it seems like shifter got stuck on a spin and it senses that its done. Replaced cam and shifter tested unit and started functioning as should it started filling and washing. Opt test ok.; ordrng 1 W11394572 (Latch), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300EWH01
Near Beachwood, OH 44122
Manny
Job Details: 07/27/2022
"Cc unit frosted in the fz, verified and FZ door not closing all the way if door gets pulled all the way out, unit will need fz door slides; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Mentor, OH 44060
Dan H
Job Details: 07/27/2022
"Customer complaint that unit is not drying properly, started normal dry cycle, unit is heating, good airflow out of unit, little airflow outside, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/27/2022
Cc unit is not blowing Found pulley seized Replaced using dryer repair kit from truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Eastlake, OH 44095
Corina B
Job Details: 07/27/2022
CC that the door is uneven and the right door is scratched. Confirmed. Found the door scratched and the doors are uneven. Will need a new door and shims. Office to reschedule appointment. ; ordrng 1 LW10858417 (Rt door) and 1 W11178521 (Nameplate) and 4 WP487576 (Shim)s
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Rocky River, OH 44116
David R
Job Details: 07/27/2022
Cc unit not drying correctly. Found no airflow going outside. No airflow coming out of back of unit. Found belt to blower housing came off. Corrected and tested. Good airflow. Belt didnt looked ripped or broken. Heavy load might have knocked out of place over time. Unit is good. Op Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Cleveland, OH 44111
David R
Job Details: 07/27/2022
"Cc unit leaking. Leaking from middle, wash motor assembly. Replaced from t/s. Ran diagnostics. Good. All components working, no leaks. Op Test Ok. **Cust wants part numbers for adjusters. Putting on pvr WPW10546503 adjuster WPW10588164 housing WPW10250162 cover ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Willoughby, OH 44094
Corina B
Job Details: 07/27/2022
CC that the freezer door is hard to open and the bin drawer fell off. Confirmed. Found the bottom of the freezer gasket taped to the liner due to the liner not holding the gasket in place. A lot of frost and ice build up on the freezer. Freezer door does not shut properly due to forcing the door open. Will need a new door and rails. Office to reschedule appointment. ; ordrng 1 W11104482 (Door) and 1 W10625067 (Bracket) and 1 W10625068 (Rat rail)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Fairview Park, OH 44126
David R
Job Details: 07/27/2022
"Cc unit is cooling now, ice building up on bottom FZ, ice maker not working, unit is older then 5 years. Found icemaker not cycling. New updated drain tube needed. Drain tube is damaged from t/s, will have to order parts and return. Service pointer W10632338E, S38253 covers service pointer PARTS ONLY. *** WPW10503278 control $156.77, WPW10290745 evap harness $126.49. If ever needed. ; ordrng 1 W10884390 (Icemaker) and 1 W10619951 (Tube drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Mentor, OH 44060
Dan H
Job Details: 07/27/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees freezer section temperature at -5 degrees evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/27/2022
Installed drain pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Lakewood, OH 44107
Angel
Job Details: 07/27/2022
Cc that lights were not functioning. Verified and noticed that switch was not functioning removed switch and found one of the wires unplugged plugged it back in and unit started functioning as should and lights working. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW1
Near Chardon, OH 44024
Dan H
Job Details: 07/27/2022
"Customer complaint that oven is not heating, confirmed, igniters are not arcing gas valve is good, power to dsi board, unit needs new dsi board, customer does not want repair ; ordrng 1 W11162730 (Dsi board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GUD27GSSJ1WW
Near Chesterland, OH 44026
Dan H
Job Details: 07/27/2022
"Customer complaint that unit is not working properly, started normal wash cycle, unit filled, motor started and shut off immediately, wash light is flashing like its paused, when start button is pushed motor starts for a second and then stops and pauses, unit needs new control/motor kit, pulley, and sensor support ; ordrng 1 WH49X25738 (Cntrl/motor) and 1 WH12X10514 (Sensor support) and 1 WH01X10608 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Westlake, OH 44145
Angel
Job Details: 07/27/2022
Replaced freezer led and lights started functioning as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chardon, OH 44024
Dan H
Job Details: 07/27/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 15 degrees, found evaporator frozen solid, unit needs new control and defrost thermistor, part is out of stock so not scheduling return appointment ; ordrng 1 W11566851 (Cntrl) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pepper Pike, OH 44124
Brian M
Job Details: 07/27/2022
Cc of no spin Found capacitor damaged Replaced using back stock OP Test Ok ; used 1 W11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Brook Park, OH 44142
David R
Job Details: 07/27/2022
"Recovered refrigerant, replaced and drier, pulled 28'vac w/ pump, watched, good, charged 5.00 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWWH7
Near Eastlake, OH 44095
Corina B
Job Details: 07/27/2022
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok found the drain hole not draining. Has the duck bill drain tube, replaced the drain tube from t/s. Scode S38253. Opt test ok ; used 1 WPW10143759 (DRIER), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model MFU14F3GW8
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/27/2022
"Check heater is good check bi metal show open but thats cause unit was turn off advise customer next time leave unit plug in for 24 hour so plug in unit wait 20 minutes and got correct resistance on bi metal then also force it in to defrost and heater came on it needs defrost timer customer will buy it some where else and install it for him self ,opt test ok ; ordrng 1 5304518034 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near East Cleveland, OH 44112
Joe O
Job Details: 07/27/2022
"Cc: not cooling ff sectionFound evap fan not running, frost building around evap fan. Freezer temps at 5 degrees ff at 70 degrees. Found freezer over stocked. Cleared ice and frost build up. Advised customer on loading. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/27/2022
"Cc that the unit got stuck and couldnt open the lid, that the unit is going off balance all the clothes goes in one side. Ran diag no error codes. Tilted 7nit found oil leaking from gearcase. 7nit will need new agitator gear case and will be ordering control and UI. Replaced latch. Leveled unit. Tested dampers. Working properly. Office will contact once they have eta on the parts. ; ordrng 1 W11419171 (Control) and 1 W11478526 (Ui) and 1 W11449841 (Gearcase) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRBL109ESS01
Near Cleveland, OH 44111
Joe O
Job Details: 07/27/2022
Installed control. Programmed. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/27/2022
"Replace both rails and shaft,opt test ok also switch broke replace from t/s ; used 2 W11384469 (Switch) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon, OH 44011
Angel
Job Details: 07/27/2022
Cc that it stopped heating again. Verified and found cutoff open again this time I replaced high limit and cutoff explained to customer that the Vent cant be squished but she doesnt have space to move it over anymore and to see if maintenance can clear out the vent because it seems like it a little clogged but it was to high for me to really see. Tested unit. Opt test ok.; ordrng 1 W10900067 (Cutoff)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Columbia Township, OH 44028
David R
Job Details: 07/27/2022
"Cc unit not cooling properly. FZ all items are frozen, FZ temp is good. In FF only the bottom deli drawer is getting cold and freezing items, other food through are warm. Ice is still being made on door. New service pointer goes over control kit. Seems like refrigerant isnt getting to FF evap. Ordering kit, control and solenoid ; ordrng 1 W11336586 (Control) and 1 W11429989 (Solenoid) and 1 W11533213 (Service kit, both controls)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 07/27/2022
"Tenant said unit is working properly again, ran test and Unit is working as designed no error codes in diagnostics or any issues, took new part for return."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 07/27/2022
"Replaced control, ran test opt test ok, took core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Andover, OH 44003
Dan H
Job Details: 07/27/2022
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE B/IN REFRIGERATO
Model FPRH17D7KKF1
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/27/2022
"Replace seal and steam gasket,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Cleveland, OH 44113
Manny
Job Details: 07/27/2022
"Cc unit not advancing on cycle, ran diagnostics, no codes found, found cold water line kinked on the back, un kinked hose and ran auto test cycle and calibration, opt test ok"
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Ashtabula, OH 44004
Dan H
Job Details: 07/27/2022
"Customer complaint of noise, ran drain and spin cycle, ran quick wash cycle, unit filled and began agitating, no unusual noises heard, unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Elyria, OH 44035
David R
Job Details: 07/27/2022
"Cc unit not cooling in FF section, ice build up all around FZ door and some in FZ cabinet. Took pics of frost build up in FZ and moisture build up in FF. Looks like door isnt sealing properly causing issues. Gasket doesnt seem to be issue, can see a slight bow in door. Could be causing warm air to get through. Fans are working. Would replaceFZ door, control, thermistor to evap and FF, steam out all ice and clear all FZ from frost. Ordering parts.** set as 2 count for replacing parts and steaming all ice ; ordrng 2 WPW10384183 (Thermistor)s and 1 W11594670 (Control) and 1 LW10599399 (FZ door, black) and 1 W11178521 (Badge) and 1 WP2212651 (Plunge)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44053
Angel
Job Details: 07/27/2022
Cc that unit is not drying. Ran unit and unit is heating and cycling. Verified the vent and it barely has any flow of air vent will need to be cleared out unit is heating properly. Recommended to dryer vent wizards to get issue corrected. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Brecksville, OH 44141
Marie V
Job Details: 07/27/2022
"Cc that the unit will stop working, Ui still has lights but inside nothing works. Have to unplug unit and plugged back in to make it work. Took temps 2* in the freezer and 35* in fresh food section. Also check deli control, is good. Ran step 66, manufacturers error codes. E0, no error. Unit will need new control. ; ordrng 1 W10804160 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/27/2022
Installed drain pump. Ran test cycle. Op test ok
We serviced a
KENMORE WALL OVEN
Model 79049533313
Near Brecksville, OH 44141
Marie V
Job Details: 07/27/2022
"Cc that the top oven when in use makes a noise and that the bottom seems Like is taking longer to heat. Turned on bottom oven , preheated to 350 waiter and then took temps. In range. Top oven convect fan once is getting hot it starts to get stuck and makes noises. Will need new convection fan. ; ordrng 1 139008502 (Convect fan) and 1 318398302 (Fan blade) and 1 139021700 (Tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Moreland Hills, OH 44022
Joe O
Job Details: 07/27/2022
Installed dispenser. Ran quick test. Ran quick cycle. Placed water mat. Op test ok
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430IM03
Near Brecksville, OH 44141
Marie V
Job Details: 07/27/2022
"Cc that the unit does not works. Confirmed. Ver power. L1 to l2 240V l1 to N 0 volts. Found at outlet, neutral was loose. Corrected issue. Tested unit and preheated oven, Pass. Op test ok no core for return."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/27/2022
"Installed stator, rotor, control, dispenser, and ui. Ran quick test cycle. Ran quick wash. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Chardon, OH 44024
Joe O
Job Details: 07/27/2022
"Cc: leakingFound Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Unit leaking from supply line. Advised customer we do not do anything with house supply. Need plumber.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Joe O
Job Details: 07/27/2022
Cc: latch hangingFound bezel broken. Installed bezel. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/27/2022
"Cc that the unit is not working. Confirmed. Found ribbon wire has corrosion on it. Tested unit. Got it to work but it will need panel. ; ordrng 1 W10811169 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Chesterland, OH 44026
Brian M
Job Details: 07/27/2022
Installed control OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Marie V
Job Details: 07/27/2022
"Cc that after putting a cup to make his oatmeal in the morning he takes it out and is too hot and burned his hand, and sometimes still not cooked all the way. . Called whirlpool techline spoke with Leon. He said if cookware gets hot after heating it up this is normal or cookware has the issue. Tested unit and is working at this point. The longer you cook the hotter is going to get. Unit is drawing 14.08 amps. Working as designed. Cust will call whirlpool tech line and talk to them."