Service History 281 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB

Near North Royalton, OH 44133

Manny

Job Details: 03/23/2022

"Property manager was in a meeting when I arrived, receptionist told me hell be down in 10 mins wait 12 mins, Chris cam down he didnt knew which room the unit was in, went to 3 different rooms trying to locate the unit finally he when to his office and located the unit, when he was done explaining the issue with the unit I asked if he had any type of warranty on the units he stated that they have a service contract until next year, I tried running entitlement and doesnt show warrantyt ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DV220AEW/XAA

Near Cleveland Heights, OH 44118

Joe O

Job Details: 03/23/2022

"Cc: not heatingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found element open. Needs heating element. Customer does not want to repair at this time ; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Mentor, OH 44060

Dan H

Job Details: 03/23/2022

"Customer complaint that unit cancels at rinse cycle, ran diagnostics no error codes found, ran rinse and spin cycle, unit filled agitated and began spinning, ran recalibration cycle, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44114

Corina B

Job Details: 03/23/2022

"CC that the unit is not cooling. Confirmed. Found the compressor not running. 8 amps when starting at stays at 8 amps. Will need a new compressor. There is a lot of rips in the linoleum flooring, took pictures. Office to reschedule appointment ; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Stub) and 1 W11504416 (Lokring) and 1 W11504431 (Lokring) and 1 W11504415 (Lokring), tckt not sent, faulty send-to target"

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Westlake, OH 44145

Angel

Job Details: 03/23/2022

"Cc that unit will not start or heat. Confirmed tried to start dryer once and it did but after that it would not start. Had to take apart unit which its a stacked unit and a dryer with compressor and evaporator got to all the components and checked all thermistors and were good checked the motor plug and one of the wires were not sitting properly pushed it and it snapped in tested dryer before assembling and started working, also cleaned interior of dryer Assembled dryer tested a couple of times and its working as should and heating as well now. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Painesville, OH 44077

Dan H

Job Details: 03/23/2022

"Customer complaint that unit is randomly not starting, ran diagnostics found f5e1(lid switch fault, lid is up), f0e3(over loaded), and f2e1(stuck key) error codes, user interface test passed, started normal wash cycle, lid locked unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ03

Near Streetsboro, OH 44241

Brian M

Job Details: 03/23/2022

Cc unit frosted up in freezer Could not find root of cause customer had freezer cleaned out Drawer rolling smoothly and sealing

We serviced a

KENMORE WASHER

Model 11025102310

Near Hiram, OH 44234

Brian M

Job Details: 03/23/2022

Cc unit not spinning Found gearcase seized in place Needs gearcase washplate and clutch ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10582914 (washplate)

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Newbury, OH 44065

Brian M

Job Details: 03/23/2022

Installed ui and control Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/23/2022

"Cc: unit stops mid cycle, not completing cyclesFound error codes f5e1(lid switch fault-lid is up). Ran normal cycle. Unit shut off. Found unit is connected to a non grounded outlet. Advised customer outlet needs to be grounded. Needs lid switch. Replaced lid switch. Ran auto test and calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Brooklyn, OH 44144

Manny

Job Details: 03/23/2022

"Per notes the unit is not spinning, ran diagnostics and no error codes, set unit into composite activation set unit to low speed spin, unit spinning, set unit to medium speed spin, unit spinning, set unit to high speed spin unit spinning, ran diagnostics and calibration, unit is working as designed. Opt test ok"

We serviced a

JENN-AIR RANGE

Model JDS9860BDW

Near Painesville, OH 44077

Jason N

Job Details: 03/23/2022

"Installed main control, ran bake test to 350 degrees. Let cycle several times. Temped oven, actual temperate 348 degrees. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS22QAAL10

Near Chardon, OH 44024

Brian M

Job Details: 03/23/2022

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW8630HW2

Near Avon, OH 44011

Gabriel P

Job Details: 03/23/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44106

Corina B

Job Details: 03/23/2022

"CC that the unit is not working. Found the drain hose on the ground. Raised the drain hose to the utility sink, secured the drain hose. Started a cycle with clothes, filled and started washing. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok"

We serviced a

JENN-AIR RANGE

Model JGS1450DP0

Near Eastlake, OH 44095

Corina B

Job Details: 03/23/2022

"Replaced the dsi board. Opt test ng. Called t/l f1e1 no code for it, F9e1 miswired. Went into options and clock, turned on demo and sabbath mode and turned them off. Error code came back. Will need to replace the control and oven sensor, next step would be the main harness ; ordrng 1 W10911847 (Harness) and 1 W10833885 (Sensor) and 1 W10911397 (Ui) and 1 W11025616 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Bay Village, OH 44140

Angel

Job Details: 03/23/2022

Cc that unit was not letting her pick different cycles and sometimes would stop mid cycle. Customer started washer and it started normal which it wasnt doing. So i ran diagnostics and found a error code F5E1 for the latch. I ran some tests and unit worked as should also checked all connections and good as well. When i went to try again it started having the problem unit was sensing that the door was open so it would not let you choose cycles will need latch. Replaced latch tested unit. Opt test ok ; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG DRYER

Model SDE305DAYW

Near Painesville, OH 44077

Dan H

Job Details: 03/23/2022

"Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heated, minimal airflow out of unit, found blower wheel stripped, unit needs new blower wheel; ordrng 1 56000 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Mayfield, OH 44143

Joe O

Job Details: 03/23/2022

Cc: upper rack not sliding correctlyFound upper rack adjuster not seated correctly. Adjusted rack adjuster. Op test okCustomer showed pop

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Angel

Job Details: 03/22/2022

Cc that freezer is good but ff section is not cold enough. Took temperatures and freezer was at 0 to -2 degrees and ff section was at 46*. Noticed that the evaporator fan was not running took off cover and evaporator had good frost pattern and found evaporator fan plug loose reseated properly and fan started running also set the flap on the freezer settings at minimum because he had it at maximum and the majority of the cold was staying in the freezer. Explained to customer opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/22/2022

"Cc: not coolingFound temps in ff section at 48 degrees(customer has bags of ice in ff section), freezer at 65 degrees. Found no frost pattern on either evap. Found compressor seized. Unit has uncoated ff evaporator. Needs compressor, evaporator, and drierParts show under 10 year parts only warranty. ; ordrng 1 WPW10643261 (evaporator) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

GE REFRIGERATOR

Model PSS26NGPBBB

Near Newbury Township, OH 44065

Brian M

Job Details: 03/22/2022

"Cc of leak Found valve seeping when dispensing water Needs valve ; ordrng 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Lorain, OH 44053

Angel

Job Details: 03/22/2022

Cc that unit was not functioning or washing. Ran diagnostics and found error code F7E5 shifter fault. Tested the agitation in diagnostics and it would not agitate. Looked underneath washer and shifter was out of place replaced shifter with service pointer one ran a calibration and auto test and unit is functioning as should now. Also called daughter because shes the one who cleans the clothes for him and she had some questions explained everything to her. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Aurora, OH 44202

Brian M

Job Details: 03/22/2022

Cc of beeping Found error for float switch Inspected float no issue Ran test cycle unit is functioning properly at this time

We serviced a

KITCHENAID REFRIGERATOR

Model kfc022evbl2

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/22/2022

"Cc unit not cooling in ff sectionFound unit ff section reading actual 47 degrees, freezer reading 1 degrees. Could not change ff temperature, not responding. Ran diagnostics, ran all functionality tests, all tested good, thermistors reading current temperatures. Reset control back into cooling mode. Damper control repeatedly opening and closing, then stayed closed. Seems to be a interface control issue. Ordering interface control.; ordrng 1 WPW10116216 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44119

Corina B

Job Details: 03/22/2022

Replaced the ice maker. Cycled ice maker. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Cleveland, OH 44121

Corina B

Job Details: 03/22/2022

CC that the freezer handle is loose. Confirmed. Tightened the handle. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Grafton, OH 44044

David R

Job Details: 03/22/2022

Cc unit not going through cycle. Found shifter getting stuck. Replaced from t/s. Tested. Good. Op test ok. ; used 1 WPW10006353 (ACTUATOR) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/22/2022

"Replace motor and blower,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bedford Heights, OH 44146

Joe O

Job Details: 03/22/2022

Cc: not workingFound drain pump running. Customer stated clothes wet when she paused unit. Advised of unit thinking there is a pressure issue. Found error code for f0e2(oversuds). Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MDG7600AWW

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/22/2022

"Cc that the unit start running when you close the door again without pressing start. Confirmed stated button is getting stuck in and when you open the door that you close it it keeps going. Unit will need new push to start button , is not longer available.; ordrng 1 37001070 (Push start discontinued)"

We serviced a

CROSLEY DRYER

Model CED137SBW0

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/22/2022

"Unit intermittently drying/heatingRan dryer op test, good heat. Checked airflow at vent outlet. Venting is approx. 20 ft long and runs inside basement. Very little airflow at vent outlet. Advised customer this will be the cause of poor drying performance, lack of heating. Advised to have a vent company inspect and clean venting."

We serviced a

KITCHENAID RANGE HOOD

Model KHTU105RSS1

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/22/2022

"Cc that the unit raddleds on the lowes speed. Confirmed. Verify motor, motor needs to be replaced. All screws around are good. Motor is making the noise. No parts are available for the unit, cant be repair.; ordrng 1 8190390 (Motor discontinued)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near Mentor, OH 44060

Dan H

Job Details: 03/22/2022

"Customer complaint that customer bumped cord unit popped and tripped breaker customer reset breaker and now theres no power to unit, found power cord wire popped out of connection, customer needs new power cord, customer purchased cord from us to install ; used 1 8171385RC (Cord) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVB02

Near Mentor, OH 44060

Dan H

Job Details: 03/22/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , compressor was not needed; used 1 W10890290 (Lokring) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGH2631PF4A

Near Mantua, OH 44255

Brian M

Job Details: 03/22/2022

Cc still leaking Found ice to be over drip pan again Bent pan to have a lip and drain towards the whole OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland Heights, OH 44121

Corina B

Job Details: 03/22/2022

"CC that the unit does not spin. Confirmed. Ran diag F5E3 LID UNLOCK FAULT, F7E1 BASKET SPEED FAULT. Basket does not spin freely. Found a chapstick in between the basket and tub. Removed the chapstick. The tub ring is fraying from not spinning correctly. Will need a new tub ring. ; ordrng 1 W10849477 (Tub ring), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Corina B

Job Details: 03/22/2022

"CC that the clothes are wet at the end of a cycle. Confirmed. Ran diag F8e1 long fill no fill. Found the drain hose, not secured, the hot water is not connected and set at cool. Secured the drain hose and changed the wash temperature to tap cold. Advised cust to leave the temperature where it is until the plumber can fix the shut off. Ran a calibration. Ran a drain and spin. Opt test ok"

We serviced a

MAYTAG DRYER

Model MGD7230HC1

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/22/2022

Found blower broken and making vibration and rattling sound ordering ; ordrng 1 WP697772 (Blower)

We serviced a

GE WASHER

Model WSRE5260D1WW

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/22/2022

"Cc: stopped running mid cycleFound drain pump failed. Needs drain pump.; ordrng 1 WH23X10030 (washing machine pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.230321

Near Warrensville Heights, OH 44128

Joe O

Job Details: 03/22/2022

"Cc: loud noise, timer strippedFound unit attempted to spin and drain. Found motor moving. Grinding noise from internal gear case. Basket drive not moving. Needs gear case, brake and drive assembly, coupler, and timerCustomer does not want to repair at this time ; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 W10820043 (brake & drive tube) and 1 WP3955734 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willoughby, OH 44094

Joe O

Job Details: 03/22/2022

Cc: error code f2e2Found error f2e2(ui disconnected). Customer never received ui. Reordering uiUi out of stock. Office to reschedule; ordrng 1 W11478526 (Ui)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windham, OH 44288

Brian M

Job Details: 03/22/2022

Could not get washplate hub off Need to reschedule and bring different tools ; schdld next appmnt for 3/28 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/22/2022

"Cc unit ff section not cooling, fan noiseFound ff evaporator iced over, no airflow in ff section. Found service pointer. Service pointer states to replace main control with updated control and replace evaporator cover assembly with updated part. ; ordrng 1 W11389712 (Control main) and 1 W10889841 (Evaporator cover)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Cleveland, OH 44113

Manny

Job Details: 03/22/2022

"Replaced parts ordered, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model GEW9868KL0

Near Solon, OH 44139

Jason N

Job Details: 03/22/2022

"Installed heater element. Cleared out lint from inside of unit. Ran dryer op test, good heat and airflow. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willowick, OH 44095

Dan H

Job Details: 03/22/2022

"Installed new hinges, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Ravenna, OH 44266

Brian M

Job Details: 03/22/2022

"Cc wheels popped off rack Needs upper adjuster kit Customer wants to install; ordrng 1 W10712395 (adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Wickliffe, OH 44092

Dan H

Job Details: 03/22/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS0

Near Avon Lake, OH 44012

Marie V

Job Details: 03/22/2022

"Cc that the unit leaks and that still had water at the bottom at the end of the cycle. Started unit saw unit leaking from the door vent. Also found top spray arm clogged. Tested drain pump, works good. Unit will need vent seal and top spray arm. Also cust wants part delivered to her home.; ordrng 1 WP3379674 (Vent) and 1 WP8519604 (Arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHEXVQ01

Near Willoughby, OH 44094

Joe O

Job Details: 03/22/2022

"Cc: ice build up, leaking into ff section, clunking noiseFound drain tube plugged. Needs drain cleared. All fans and compressor running upon arrival. No abnormal noises. Shut unit off, turned unit back on. No abnormal noises. Cleared drain. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Avon Lake, OH 44012

Marie V

Job Details: 03/22/2022

"Cc that the unit is not making ice that they had a power outage and they had to unplug unit and plugged back in to get it to work. Took temps fresh food section 36* freezer 2* and ice maker box 9*. All fans are running. Ran step 56 no error codes. Found fill line was frozen. Defrosted the line at diag, very ohms on heater, pass. Advice cust to monitor unit. But because the fact that unit shuts off on its own and cust has to reboot unit. Main control maybes needed. For now told cust to monitor. Cust will call us back in the next few hours if unit did not make ice.; ordrng 1 WPW10589837 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Eastlake, OH 44095

Joe O

Job Details: 03/22/2022

"Cc: leaking, not washingFound error code f8e1(long fill). Found drain hose just hanging behind unit. Advised customer unit will not complete a cycle due to water syphoning out of tub. Ran auto test and calibration. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Wickliffe, OH 44092

Dan H

Job Details: 03/22/2022

"Customer complaint that spin light keeps blinking, unpaused cycle, unit spun, ran diagnostics no error codes, lid locks, unit shifts from agitate to spin, valves open and close, drain pump is working, drain hose is installed properly, ran recalibration cycle, unit is operating as designed"

We serviced a

FRIGIDAIRE RANGE

Model GLGFS66ASD

Near Lakewood, OH 44107

Marie V

Job Details: 03/22/2022

"When arrived tested unit. And found out that the gas was shut off in the back. Turned back on. And tested unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Eastlake, OH 44095

Joe O

Job Details: 03/22/2022

"Installed control, steamed out evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Jefferson, OH 44047

Dan H

Job Details: 03/22/2022

"Installed new control and user interface , op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 03/22/2022

"Replaced ui and latch, ran calibration and started a normal cycle. Unit filled up and started washing. Op test okNo cores for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Ashtabula, OH 44004

Joe O

Job Details: 03/22/2022

"Cc: not coolingFound temps in ff section at 47 degrees, freezer at 55 degrees. Found compressor not running upon arrival. No frost pattern on either evap. Ran compressor test, monitored. Found unit not building frost pattern on either evap. Needs compressor, ff evap, 3 way valve, and drierSealed system parts show under 10 year parts only warranty; ordrng 1 W11580434 (valve) and 1 8201675 (compressor) and 1 W11492867 (Evaporator) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Dan H

Job Details: 03/22/2022

"Is new control, op test good"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, OH 44004

Joe O

Job Details: 03/22/2022

Installed ui and evap fan. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Berea, OH 44017

David R

Job Details: 03/22/2022

"Replaced drum assembly. Tested, good. Op test ok."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Bentleyville, OH 44022

Jason N

Job Details: 03/22/2022

"Cc unit timer hard to turnConfirmed timer is a little on the stiff side when trying to turn to a particular cycle. Replaced timer using customer supplied pre Id part. Had customer try timer, she stated it is better, not as hard to turn. Op test good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB0A

Near Cleveland, OH 44108

Manny

Job Details: 03/22/2022

"Cc unit not powering on, verified and unit is dead tested voltage to unit and have 124V removed door panel and noticed transformer on main board melted, damaged part of the panel and latch, when putting unit together noticed some of the harness terminal are dark added main harness to parts to order and rewrote LBC, office to inform landlord that there could be other electrical issues there since 3 components and harness are showing signs of electrical damage and I cant get the unit to run to determine if any other parts need to be ordered.; ordrng 1 5304506542 (panel) and 1 5304512731 (Board) and 1 A00099902 (latch) and 1 154879601 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/22/2022

"Found evaporator frozen with ice steam and replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM01

Near Cleveland, OH 44120

Corina B

Job Details: 03/22/2022

the serial number does not match. Cust called the warranty company. CC that the shelf is broken. Confirmed found the meat pan is broken. Will need the holder. Cust can install. Brought wrong parts back. ; ordrng 1 W10861519 (Holder)

We serviced a

GE DISHWASHER

Model GDF520PSJSS

Near Kent, OH 44240

Brian M

Job Details: 03/22/2022

"Cc of leak found leak in drain tube Needs drain tube ; ordrng 1 WD24X10062 (drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX700XL0

Near North Ridgeville, OH 44039

Angel

Job Details: 03/22/2022

Cc that inner tub was full of grease. Confirmed inner tub was stained with grease went to open up the outer tub box which was going to be replaced as well and was cracked on the bottom. Let customer know and she called her dad to let him know about the issue and I gave them the option that since the complaint is mainly about the inner tub i can just wipe down the outer tub thats in the washer already and replace the inner one which was the main complaint. Customer agreed with option cleaned out outer tub and let customer see before installing the new inner tub and was good with it replaced the inner tub also replaced capacitor which was bad because unit wasnt agitating. Installed all parts tested unit with customer there. Opt test ok.

We serviced a

GE REFRIGERATOR

Model CVE28DM5NBS5

Near Chesterland, OH 44026

Jason N

Job Details: 03/22/2022

"Checked water dispenser operation. Checked water from isolation valve, good. Checked water at dual valve, no water. Checked water at filter head. Found filter not locked into filter head. Reinstalled and tested dispense, water dispense normal. Customer stated that was the problem all long then as she initially installed a new filter before calling us out for service. Retrieved parts for return"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730WS00

Near Cleveland, OH 44106

Manny

Job Details: 03/22/2022

"Cc unit display error code, verify and unit have error code F8E1 for low speed fan overspeed, ran test per tech sheet and lower fan is running slow and upper is rattling a bit unit will need both blower fans replaced. Ordering upper and lower blowers. Set next appointment as 2 counts and 2 tech unit is a dbl wall oven and needs to be removed from the wall to replace blowers; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ02

Near Cleveland, OH 44128

Corina B

Job Details: 03/22/2022

CC that there is no water coming out. Confirmed. Found a saddle valve and a plastic waterline. Advised cust to replace the saddle valve with an inline valve and the plastic waterline with a copper or braided flex. Will need a new valve and housing ; ordrng 1 WPW10121138 (Housing) and 1 2260503W (Cover) and 1 W10408179 (Valve)

We serviced a

MAYTAG DRYER

Model MGDB200VQ1

Near Lakewood, OH 44107

Angel

Job Details: 03/22/2022

Went to replace belt but the landlord said he did not have the part. Explained to him that I ordered the part and stated it would arrive at this address. He checked with the tenants but they said they dont have the part. Will need to reorder part and send it to the landlords address. Ordering part.; ordrng 1 WPW10136934 (Belt)

We serviced a

KITCHENAID RANGE

Model KFDD500ESS02

Near North Royalton, OH 44133

Manny

Job Details: 03/22/2022

"Cc neither oven is heating up, it will stay on preheat the whole time and no heat. Pull unit out and check for voltage to the unit form L1 to N 121V from L2 to N 122V from G to L1 121V from G to L2 122. From L1 to L2 0V, went to the breaker box to check if breaker was tripped and it wasnt, turned off and on breaker and rechecked power to the unit and getting same volts reading, advise customer to have an electrician look at the breaker as it could be defective and if they still having issues to call us and well take another look."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 03/22/2022

Found 217 v from l2 to N and 27 from l1 to n but 243 from L2 to L1 need and electrician

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF06

Near Parma, OH 44134

Gabriel P

Job Details: 03/22/2022

"Found loose connections,opt test ok"

We serviced a

KITCHENAID RANGE

Model KGRS807SBL01

Near Shaker Heights, OH 44122

Corina B

Job Details: 03/22/2022

"CC that the oven does jot work. Ran diag f2e1 stuck key. Checked the keypad,looks good. Heated oven to 350* sparked first time. Will need a new keypad if happens again. ; ordrng 1 WP9761566 (Membrane), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Streetsboro, OH 44241

Brian M

Job Details: 03/22/2022

"Cc unit not heating Inspected all sensors found coil valve not opening Needs valve ; ordrng 1 WPW10328463 (coil-valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, OH 44133

Manny

Job Details: 03/22/2022

"Replaced interlock switches and got door fault when testing unit, called techline and spoke to Joe, he had me run some voltage test and determine that the issue is cause by a possible bad wire harness and he recommended that we replaced the main harness. Ordering main harness ; ordrng 1 W10907653 (harns-wire)"

We serviced a

MAYTAG WASHER

Model MAH7500AWW

Near Elyria, OH 44035

Gabriel P

Job Details: 03/22/2022

"Part that is needed is discontinued,cannot be fix"

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Madison, OH 44057

Dan H

Job Details: 03/22/2022

"Installed new control, op test no good, diagnostic led still solid lit, per ge tech sheet unit needs new control, ; ordrng 1 WD21X24901 (Cntrl)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Brecksville, OH 44141

Brian M

Job Details: 03/22/2022

"Cc unit not cooling Temps are about 59 No frost Pattern on evap Compressor is running and warm to the touch Advised on sealed system repair ; ordrng 1 W11256565 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL COOK TOP

Model KECC507RBL05

Near University Heights, OH 44118

Corina B

Job Details: 03/22/2022

"CC that the big burner does not cycle properly. Turned the burner on, cycling properly. Boiled a pot of water turned it down to medium, did not cycle back on. Will need a switch and a burner. Cust would like us to call her next Wednesday for an appointment date. ; ordrng 1 WP9763765 (Switch) and 1 WP8286187 (Burner)"

We serviced a

KENMORE WASHER

Model 110.42822202

Near Rocky River, OH 44116

Manny

Job Details: 03/22/2022

"Cc unit fills with water sometimes works sometimes it doesnt, found humidity in the control panel,outer tub and motor bearings are making a grinding noise. Unit will need control panel , outer tub, motor, pulley and belt. Control panel is discontinued ; ordrng 1 8181802 (Control panel) and 1 W10772617 (tub-outer) and 1 WP8182650 (pulley) and 1 WPW10388414 (Belt) and 1 WP8182793 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brecksville, OH 44141

Brian M

Job Details: 03/22/2022

Installed heater OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAS

Near Warrensville Heights, OH 44128

Brian M

Job Details: 03/22/2022

Customer did not receive any parts Took pics of all customers documents He is calling whirlpool Part still needs to be ordered ; ordrng 1 W11176454 (igntr-oven)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/22/2022

Replaced the drain pump. Ran a calibration. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Fairview Park, OH 44126

David R

Job Details: 03/22/2022

"Cc unit making a vibrating noise. Put unit leveling legs down and raised up a tad bit. Ran diagnostics, all components good. Customer to monitor. Icemaker turned off. Unit is good op test ok."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kirtland, OH 44094

Jason N

Job Details: 03/22/2022

"Cc unit making noise like bearings going badCustomer stated the unit will intermittently make a dry bearing like scrapping noise. Ran auto test cycle, no unusual noises heard. Checked under unit, everything looks good. Pulled washplate, found a dime and some hair bands stuck underneath. Ran agitation, spin and drain functions manually several times, could not duplicate noise at this time."

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WP02

Near Bay Village, OH 44140

Angel

Job Details: 03/22/2022

Replaced console tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

David R

Job Details: 03/22/2022

"Cc unit did not go into spin cycle, unit is shaking a lot. Found unit is on a slant, customer has blocks underneath feet but still not leveled out correctly. I put feet on right side (facing unit) raised up more to try and help offset slanted floor. If need be customer will had to add blocks on side to raise unit because of slanted floor. Ran diagnostics, found off balance and shifter error, cleared. Replaced actuator from t/s. Ran diagnostics test and calibration, good. Ran on a rinse hand spin, unit is locking and agitating. Put on drain and spin and showed customer. Unit working correctly. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Middleburg Heights, OH 44130

David R

Job Details: 03/22/2022

Cc unit not heating. Found voltage dropping from outlet. Took pic of burnt power cord. Used one from t/s. Advised customer of getting electrician to check out outlet at wall. Unit is good itself. Op test ok. ; used 1 PT500L (3 PRONG DRYER CORD) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rocky River, OH 44116

Angel

Job Details: 03/22/2022

Cc that the console in the front panel where the handle is broke. Confirmed verified and none of the parts sent are the correct one by looking up in marcone it should be the front panel which should bring the consoles face that broke. Ordering part.; ordrng 1 W11416785 (Front panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near North Royalton, OH 44133

David R

Job Details: 03/22/2022

"Replaced dispenser. Ran diagnostics, good. All functions normal, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Westlake, OH 44145

Angel

Job Details: 03/22/2022

Replaced valve tested and no more leaks. Opt test ok.

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 03/22/2022

"Replaced heater assembly. Tested, heating and cycling. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Mentor, OH 44060

Jason N

Job Details: 03/22/2022

"Cc unit stopped draining during middle of cycleRan diagnostics, found code 6-4 for float switch open and 8-2 for drain pump electrical issue. Tried to cancel/drain, unit will not drain, no action from drain pump. Pulled drain pump, ohmed out motor, pump motor resistance good at 33ohms. Checked all connections on control, checked good. Unit need main control. ; ordrng 1 W11228314 (Main control)"

We serviced a

GE REFRIGERATOR

Model GFSF6KKYAWW

Near Mentor, OH 44060

Jason N

Job Details: 03/22/2022

"Cc unit not making iceFound ice maker indexing and not stopping, tried to reset/power cycle ice maker. No change, ice maker continues to index without stopping. Unit needs ice maker. ; ordrng 1 WR30X10097 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/22/2022

"Replace gearcase advise customer to run couple loads if still having same issue is the way is design,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Rocky River, OH 44116

Manny

Job Details: 03/22/2022

"Cc unit not cooling properly in the RC, stated that when she sets the temp higher the fridge freezes everything, took temps in RC and at the top of the cavity temp is 47 at the bottom 41 ran diagnostics all components pass, set control to lowest setting and compressor shuts off, control box is defective when unit is set to lowest temp unit thinks cooling is off, no fans or compressor will run, when set to recommended unit will start right up, unit up will need a control box ; ordrng 1 W11496881 (Control box)"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Lorain, OH 44055

Angel

Job Details: 03/22/2022

Cc that unit was not heating properly. Verified tested unit and would not heat. Checked power and was good. Took apart unit and found that the heating element was open. Will need heating element replaced. Ordering part.; ordrng 1 WP3387747 (Element)

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