Near Middlefield, OH 44062
Brian M
Job Details: 10/23/2019
DRYER MAYTAG MGDB835DW4 Installed control op test no good Was getting proper voltage to all fuses Called BJ for assistance had me run Down the wire Found the thermal cutoff on the backside of the burner to be open Replaced using truck stock OP TEST OK ; used 1 279769 (THERMAL CU
Near Hiram, OH 44234
Brian M
Job Details: 10/23/2019
WASHER MAYTAG MHW5630HC0 Cc of vibration and unit walking Ran drain and spin with put a load found unit to shake a little adjusted feet and tightened bracket that holds front of washer to peddle stool Ran spin speed test with load in OP TEST OK
Near Avon, OH 44011
Gabriel P
Job Details: 10/23/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replace parts with Corina,opt test okay"
Near Westlake, OH 44145
Gabriel P
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW6500WW1 "Replace pump, opt test ok"
Near Avon, OH 44011
Corina B
Job Details: 10/23/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.3 oz r134a, unit cooling, pressures good, op test ok"
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 10/23/2019
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint there is a noise sometimes when operating, confirmed very light tap here and there during cycle, normal operating sounds, unit is operating as designed"
Near Jefferson, OH 44047
Joe O
Job Details: 10/23/2019
RANGE FRIGIDAIRE FGET2765KFA Cc: upper oven off by 25-50 degreesCustomer states someone came out and replaced control and something else to fix issue and it’s still occurring. Ran test bake to 400 degrees. Found unit to be roughly 20 degrees off. Advised customer to allow 15 mins mor
Near Mantua, OH 44255
Brian M
Job Details: 10/23/2019
RANGE MAYTAG MER6600FZ2 Cc that unit seems to take longer than expected to heat up and had issues when broiling Ran broil test found broil to be functioning Ran bake test to 350 and started a timer Unit pre heated to 350 In a 16 min period OP TEST OK
Near Reminderville, OH 44202
Dan H
Job Details: 10/23/2019
WASHER MAYTAG MHW6630HW0 "Customer complaint of lo flo error, ran diagnostics found f8e1( valve failure) error codes, all valves open, drain pump is working, found drain hose inserted approximately 18” into drain stack corrected, installed new valves, op test good"
Near Cleveland, OH 44108
Jeff M
Job Details: 10/23/2019
RANGE KITCHENAID KODE507EBL02 Was not able to duplicate the issue unit tested good
Near Strongsville, OH 44136
David R
Job Details: 10/23/2019
REFRIGERATOR KENMORE 596.785738 "Cc of noise. Went into Service Test mode. Clicking coming from the start device on compressor. Ordering start device and capacitor.; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 10/23/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint while washing some large bedding the washer made a loud like mechanical clicking sound, ran diagnostics, F2e1 stuck key, stuck key test passed, ran high and low spin, ran heavy and light agitation, no unusual noises, asked for items to
Near Westlake, OH 44145
Corey L.
Job Details: 10/23/2019
RANGE WHIRLPOOL WOD51EC0HS01 "Customer complaint of a f8e0 error code, confirmed found upper fan low fan speed fault, customer stated installers when testing said that error popped up and they should call but they have not seen error it’s been working fine, cleared fault, fans operat
Near South Russell, OH 44022
Jason N
Job Details: 10/23/2019
RANGE KITCHENAID KSDG950ESS1 "Installed cool blower fan. Ran bake test, fan operation normal, no abnormal noise."
Near Westlake, OH 44145
Gabriel P
Job Details: 10/23/2019
WASHER MAYTAG MHW5630HW0 Found error f0e5 off balance load and f0e2 over suds and f5e2 lock failure her complaint is that when washer show 1 minute it takes 20 minutes to finish cycle also clothes still wet calling tech line I believe it had some thing to do with her off balance
Near Olmsted Township, OH 44138
David R
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW4855HW1 "Cc not spinning. No error codes, put into test mode and when it started agitating it cut off. Checked outlet, 120 and then a minute or so later spiked up to 180v. And kept,on doing that. Was doing that throughout customers house, lights flickering on and
Near Maple Heights, OH 44137
Jason N
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc freezing food in ff sectionRead temps in ff, some sections reading 31-33 degrees. Unit set at 40. called wp techline,Kathy, said make sure damper operation good, set freezer temp to 3 degrees, ensure customer not blocking airflow from damper. Advised
Near South Russell, OH 44022
Jason N
Job Details: 10/23/2019
BEVERAGE CENTER KITCHENAID KBCS24RSBS04 Cc unit not cooling wellCustomer stated top section doesn’t seem cool enough for temp setting used. Confirmed upper section of unit warmer then setting. Very little airflow from top vents. Found evap frosted over. Ordering defrost timer and heater.; ordrn
Near Cleveland, OH 44113
Jeff M
Job Details: 10/23/2019
WASHER WHIRLPOOL n/a Where the washer is located there’s a dryer stacked on top of it and it is packed into a closet it is absolutely cluttered recommend to the customer if they have maintenance I explain to them how they should clean the pump if they need our assistance the
Near Wickliffe, OH 44092
Joe O
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc: noise from damperRan diagnostics. Found damper making noise. Needs damper control; ordrng 1 WPW10594329 (control)
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/23/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Customer complaint that unit is not dispensing ice, unit dispensed both cubed and crushed ice upon arrival, called whirlpool techline spoke to Bruce, suggested replacing ice bin no need for return visit customer can install ; ordrng 1 W11347840 (ICE BIN)
Near Kirtland, OH 44094
Joe O
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: frosting top middle of freezerCalled whirlpool tech line spoke to David. He stated to seal the whole liner to the cabinet, pull end caps seal underneath them. And replace the freezer door. Needs freezer door. Office to reschedule; ordrng 1 LW10803965
Near Mantua, OH 44255
Brian M
Job Details: 10/23/2019
RANGE WHIRLPOOL WEG750H0HZ0 Cc that unit takes long to pre heat Ran test bake to 350 finished in 14 min Let unit cool down for a few minutes ran test bake to 400 finished in 6 min Let unit cool down a few more minutes ran test bake to 425 finished in 4 min At this time I can not dup
Near Cleveland, OH 44108
Jeff M
Job Details: 10/23/2019
WASHER MAYTAG MVWC416FW1 As I roved the customer told me at the door that he fixed it he said it was not level.
Near Avon, OH 44011
Corina B
Job Details: 10/23/2019
RANGE WHIRLPOOL WFG770H0FZ0 CC that the top panel is dented. Will need the top panel. Brought cooktop back for return ; ordrng 1 WPW10318550 (panl-cntrl)
Near Westlake, OH 44145
Corina B
Job Details: 10/23/2019
WASHER WHIRLPOOL WFW6620HC0 CC that the clothes are coming out with holes or snags. Checked the drum no ruff spots. Called t/l to run a sock around the drum. When using a sock the sock would snag on the holes. Will need a new drum. ; ordrng 1 W11287251 (OUTER TUB)
Near Maple Heights, OH 44137
Jason N
Job Details: 10/23/2019
REFRIGERATOR FRIGIDAIRE FFTR1821QB6A "Cc unit not coolingCustomer had unit unplugged, plugged in, unit running, checked frost pattern. Evap cover and evap covered in insects and insect eggs. Evap tubes corroded, insects caused refrigerant leak, no frost pattern. Snapped pics. Customer stated
Near Cleveland, OH 44144
Jeff M
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH04 The unit was not displaying any issues I could not duplicate in issue unit tested good
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/23/2019
ICEMAKER WHIRLPOOL GI15PDXZS1 "Showed customer how to run automatic clean cycle, unit is operating as designed"
Near Brimfield, OH 44240
Brian M
Job Details: 10/23/2019
WASHER MAYTAG MHW5630HC0 Cc of noise hen running Found squeaking coming from dryer vibrating on washer when washer is spinning out Advised on getting foam placed under dryer feet to dampen the noise OP TEST OK
Near Wickliffe, OH 44092
Joe O
Job Details: 10/23/2019
DISHWASHER KITCHENAID KDFE104DSS0 Cc: not washingUnit is filling not washing. Found sump receiving proper power. Needs sump assemblySpoke to BJ he stated not to charge shipping because it’s a normal truck stock item; ordrng 1 WPW10605057 (pump and motor assy16426)
Near Parma, OH 44134
Jeff M
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW5000DW2 The unit Had a off balance code i cleared the code re-calibrate the machine unit op tested good. I explain to the customer the proper loading use procedures
Near North Royalton, OH 44133
Dan H
Job Details: 10/23/2019
DISHWASHER WHIRLPOOL GU2455XTSS3 "Customer complaint that unit is noisy and not filling with water, confirmed, found the water turned off, turned water on, unit filled, op test good"
Near North Olmsted, OH 44070
Corey L.
Job Details: 10/23/2019
DISHWASHER WHIRLPOOL DU1030XTXS1 "Customer complaint dishwasher moldy, confirmed found mold build up in sump asm, unit is leaning forward and not enough water is entering unit to properly wash, advised customer install dishwasher level, unit has sub floor the front legs got pushed behind
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/23/2019
WASHER WHIRLPOOL WFW5620HW0 "Replace hmi console old one had a burn spot with the diagnose of page 14 test 2 for error code f6e1 No communication from the HMI detected by ACU.found no issue with control did not think it need it to be replace advise customer for next time we show up
Near Aurora, OH 44202
Brian M
Job Details: 10/23/2019
DISHWASHER GE DDT595SSJ2SS Cc unit will not power on Found wire nut not connected correctly to house supply line Tightened wire nut Unit powered on Ran test cycle OP TEST OK
Near Avon, OH 44011
Gabriel P
Job Details: 10/23/2019
WASHER MAYTAG MVWC565FW1 Found error code f7 e6 motor fault and f7e7 motor unable to reach target rpm pulley on motor is loose feels like shaft broken ordering motor and capacitor ; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAP )
Near Solon, OH 44139
Brian M
Job Details: 10/23/2019
DBL WALL OVEN JENN-AIR n/a Cc of no bake in the upper oven Found unit not getting 120v from yellow side of relay Needs upper relay board Relay is no longer available
Near Highland Heights, OH 44143
Joe O
Job Details: 10/23/2019
COOKTOP GAS KITCHENAID KGCC506RBL03 Went to install harness. Found screws seized in burners. Advised customer if the screws strip the holders and screws may need to be replaced. They did not want to continue with the repair. Spoke to BJ. He stated that if they did not want to continue to ta
Near Rocky River, OH 44116
Corina B
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, op test ok"
Near Cleveland, OH 44109
Jeff M
Job Details: 10/23/2019
DRYER WHIRLPOOL WED6620HC0 The unit was unlvl. Relvl the unit op tested good
Near Parma, OH 44134
Dan H
Job Details: 10/23/2019
DRYER WHIRLPOOL WED7000DW1 "Installed thermal cut off kit and handle, op test good."
Near Highland Heights, OH 44143
Joe O
Job Details: 10/23/2019
REFRIGERATOR GE GFE28GSKDSS Installed condenser fan ran diagnostics. Tested fans Op test ok
Near Solon, OH 44139
Brian M
Job Details: 10/23/2019
REFRIGERATOR MAYTAG MRT311FFFH00 Cc of water dripping into fridge Found evap frosted at the vent holes Found issue being causing by door gasket not sealing on left hand side Steamed out evap and steamed up gasket to reform it to its originally positions
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/23/2019
REFRIGERATOR AMANA AFI2539ERM03 "Cc unit door clip came offFound mullion flipper top mount tab came off, mullion not able to flip. Reattached , and tested. Op test good. Advised customer how to open and close doors correctly to ensure flipper moves correctly."
Near Elyria, OH 44035
Gabriel P
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Found freezer panel in the back vibrating took out and try to blended some way put back together did not found no ice buildup around fan it was clear advise customer to not put anything against back,opt test ok"
Near Garfield Heights, OH 44105
Jason N
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed water valve, ran ice maker manual harvest. Ice maker indexed and filled with water. Raised freezer door 1/4” to ensure hitting freezer light switch properly. Op test good."
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not startingCustomer doesn’t have hard copy pop, bought unit online, someone else has the pop. Ran entitlement for date, contacted HB whether to proceed. She gave me the go ahead. Advised customer to forward the online receipt to the office.Ran
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 10/23/2019
DRYER MAYTAG WED49STBW1 Installed listed parts. Op test ok
Near Cleveland, OH 44107
Dan H
Job Details: 10/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that unit is leaking water, found leak at compression fitting on supply line, advised customer that they needs a plumber to repair supply line, unit is operating as designed"
Near Strongsville, OH 44149
David R
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL KFIS25XVMS9 Replaced part. Programmed. Heard compressor come on. Give you 12-24 hours to get back to normal temps. Op test ok.
Near Amherst, OH 44001
David R
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered refrigerant, replaced comp,Evap and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"
Near Cleveland, OH 44135
Corey L.
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer is not filling with much water, ran diagnostics no faults, hot/cold valves checks pass, stated wash cycle, unit filled and advanced to wash, advised customer this unit senses the load size and will put in just enough water neede
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/23/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 In the process of removing the motor harness pins broke off in the plug and wires broke off of the plug there is so much corrosion the unit is not repairable I cannot order the harness separate from the door and the door is discontinued reimbursed custome
Near Solon, OH 44139
Brian M
Job Details: 10/23/2019
DRYER WHIRLPOOL WED95HEXW0 Cc of noise Found noise to be idler pulley Replaced using pulley kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near North Royalton, OH 44133
Corina B
Job Details: 10/23/2019
WASHER MAYTAG MVWX655DW1 CC that the unit shakes through out the cycle. Cust had a load of towel started when arriving. It was on the rinse and spin cycle when arriving. When going into a spin cycle the suspension rods are getting worn. ; ordrng 1 W11130362 (suspension)
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 10/23/2019
DISHWASHER KITCHENAID KUDC20FVSS3 "Cc unit not drainingChecked chopper blade assembly. Found several pieces or plastics covering strainer. Removed and reassembled. Ran wash test and then cancel drain several times. Drain pump intermittent issue, unit needs drain pump. Customer not repairi
Near Amherst, OH 44001
David R
Job Details: 10/23/2019
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Replaced part. Tested. Op test ok
Near Carlisle Township, OH 44044
David R
Job Details: 10/23/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc broil not working. Turned broil on, came right on at 525. Cycled on and off. Let customer know how unit works. Everything test fine. Op test ok."
Near Lakewood, OH 44107
Dan H
Job Details: 10/23/2019
SXS REFRIGERATOR JENN-AIR JSC24C8EAM00 "Customer complaint that freezer section is not cooling, freezer section temperature at 74 degrees, fresh food section temperature at 68 degrees, found a leak in fresh food section evaporator, recovered refrigerant, installed fresh food section evaporat
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/23/2019
DOWNDRAFTVENT GE ZVB36SH1SS Cc unit won’t go up or down Found motor arm to jump position and got caught under unit Removed arm and put it in correct position Ran multiple up and Downs OP TEST OK
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/23/2019
OTR MICROWAVE JENN-AIR JMV8208CS0 "The microwave needed new interlock switches. Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11244490 (INTERLOCK SW KIT) from stock"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/22/2019
WASHER MAYTAG MVWB850YW0 "Customer complaint small amounts of water leaking every cycle, confirmed found evidence of water leaking and sitting on rim at the base of the unit and dripping onto the floor, all hoses checks pass, found sp W10545059A pertaining to this issue, ordering
Near North Madison, OH 44057
Joe O
Job Details: 10/22/2019
RANGE GE JB650DF1WW "Cc: not heating properly, f2 error codeFound both elements receiving proper power. And elements are on. Found oven probe at room temperature at 1100 ohms. Ran bake to 350. Unit said it was preheated. Tested temperature. Found unit only at 138 degrees. Ne
Near LaGrange, OH 44050
David R
Job Details: 10/22/2019
DRYER WHIRLPOOL WGD8500DC4 "Cc no operation. Checked outlet, 120. Unit came on some buttons didn’t function and turned back off by itself and now won’t turn back on. Unplugged and plugged back in, unit not turning on at all. Followed tech sheet, fuse and thermal cutoff seem to tes
Near Madison Township, OH 44057
Joe O
Job Details: 10/22/2019
DRYER FRIGIDAIRE FAQE7011KW0 "Cc: not turning onFound limiting thermostat on exhaust open. Needs limiting thermostat ; ordrng 1 134711401 (limiter1636), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/22/2019
DRYER MAYTAG MEDB850WQ0 "Found idler pulley warped ordering dryer kit I had a package deliver to my house but forgot to load it this morning so ordering parts needed ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 10/22/2019
WASHER WHIRLPOOL MVWC400XW3 "Cc: not workingFound error codes f7e5(shifter fault) and f7e6(motor fault) ran auto test, found shifter just continuously clicking. Unit will not spin or agitate. Found belt worn. Replaced belt and actuator. Ran auto test. Found bearings extremely loud i
Near Westlake, OH 44145
Gabriel P
Job Details: 10/22/2019
ICE MAKER JENN-AIR JIM158XYCX1 Found unit thermistor 2.89 k ohms on 77 degrees also compressor amb was 2.98 but compressor start but then hear a click and shut off bj advise me replace start device ordering and scheduling ; ordrng 1 W10783194 (overload) and 1 WP2217224 (relay-strt)
Near Parkman Township, OH 44062
Brian M
Job Details: 10/22/2019
WASHER WHIRLPOOL MVWB865GW0 Cc of error f6e2 Found stored codes of f6e3 and f6e2After running diagnostics error codes unit became unresponsive Needs UI and control ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 When I was here the first time I turn all the heaters on to 100% through diagnostics nothing is warm ordering a new main control and facia heater; ordrng 1 W11197489 (heater) and 1 WPW10675033 (cntrl-elec)
Near Wickliffe, OH 44092
Jeff M
Job Details: 10/22/2019
WASHER WHIRLPOOL WFC7500VW2 "The unit it is not spinning correctly the unit needs a motor the built in tachometer has failed cust Est only ; ordrng 1 WPW10192987 (motor-drve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Richmond Heights, OH 44143
Jeff M
Job Details: 10/22/2019
DRYER SAMSUNG DV419AEWXAA "The unit is getting 240v the units heating element is open needs replaced ; ordrng 1 DC97-14486A (HEATER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44134
Corey L.
Job Details: 10/22/2019
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint of bad smell and getting into food taste, customer had oven preheating to 415, confirmed found odd chemical like smell from left side at top between burner knobs, removed paneling to insulation nothing found, cannot find a cause to the
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Installed evap fan motor, op test good, advised customer to allow 24 hours for temps to settle"
Near Strongsville, OH 44149
Corey L.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint ice maker keeps dropping ice behind ice maker and gets ice maker jammed, twice a day the ice needs to be knocked free, found fill tube not fully inserted into fill cup pushing it back and interfering with ice dropping into bin, correct
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/22/2019
WASHER MAYTAG MVWX655DW0 "Found error code f5e3 lid unlock fault ,delete code found agitator teeth strip and hub customer will not fix"
Near Cleveland, OH 44111
Corina B
Job Details: 10/22/2019
WASHER MAYTAG MVWB865GW0 "CC that the unit is not locking. Ran diag F5e1 Lid Switch Fault – Lid Is Up. Checked lid lock, out of range. Will need a new lock. Replaced from t/s. Ran a calibration and a auto test. Optest ok. ; used 1 W10810403 (LID LATCH) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details: 10/22/2019
WASHER MAYTAG MVWB880BW0 Found wax building around dispenser tray hole clean out ran rinse and spin with softener in it pass
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/22/2019
DRYER WHIRLPOOL WED4800BQ1 Found blower housing fuse open replace from truck opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Ravenna, OH 44266
Brian M
Job Details: 10/22/2019
FREEZER UPRIGHT FRIGIDAIRE LFFH17F3QWC Cc of no cool Found unit running removed evap cover and found no frost pattern Compressor is running and pulling .45 amps Sealed system leak I can hear a hiss coming from evap Needs evap and filter ; ordrng 1 297414901 (EVAP) and 1 WPW10143759 (dryer)
Near Strongsville, OH 44149
Corey L.
Job Details: 10/22/2019
REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint ice building up in freezer and dripping water into fridge, confirmed found evap drain frozen, quoted to replace yellow duck bill style drain tube valve with ts replacement, ok, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Replace drain hose,opt test ok"
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed listed parts. Op test ok
Near Conneaut, OH 44030
Joe O
Job Details: 10/22/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Cc: hi error codeUpon arrival found hi in the ff section. Adjusted temp hi went away. Can not adjust temp back down. Found control not allowing to enter diagnostics. Found control will not allow temperature adjustment down. Needs control and thermistor.;
Near Avon, OH 44011
Gabriel P
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Took pic of pop also found burn wired on terminal and wire nut melted cut bad wire and re wire,opt test ok"
Near Geneva, OH 44041
Joe O
Job Details: 10/22/2019
DRYER SAMSUNG DV42H5000GW/A3 Cc: not startingFound pulley broke off. Needs pulley. Replaced pulley. Ran test cycle. Op test ok; used 1 DC93-00634A (IDLER PULLEY4442) from stock
Near Bay Village, OH 44140
Corina B
Job Details: 10/22/2019
WASHER WHIRLPOOL WTW8040DW4 "CC that the clothes are wet at the end of the cycle. Ran diag. F3e2 Inlet Water Temperature, F8e1 Long Fill. Ran a manual test for the cold water, water not coming in. Checked the cold water line, good. Will need a new valve. ; ordrng 1 W11173597 (housin
Near Austinburg, OH 44010
Jason N
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW8620HW1 "Installed dispenser, ran manual fill tests through cold and hot sections. Checked for leaks, none present. Op test good."
Near Fairview Park, OH 44126
Corina B
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "CC that the door does not close properly. Found the door cams are worn. Will need new cams. Office to order parts. Cust can install parts. ; ordrng 1 WP2182179 (cam-door 433) and 1 WP2223751 (cam-door 1201) and 1 WPW10329686 (cam-door 433), used 1 SHIPPI
Near Eastlake, OH 44095
Jason N
Job Details: 10/22/2019
REFRIGERATOR KENMORE 106.535323 "Cc unit ice maker making grinding soundCustomer stated somewhere is freezer it was making a grinding noise, she thought it might be ice maker. Ran ice maker harvest x2, no noise, ran dispense on crushed and cubed several times, no abnormal noise. Evap fa
Near Grafton, OH 44044
David R
Job Details: 10/22/2019
DRYER MAYTAG MGDX655DW2 "Replaced timer, checked AF going outside, good. Op test ok"
Near Cleveland, OH 44124
Jeff M
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT710PAYM5 the unit has a 7–1 code control board automatically disabled the heating element due to inadequate temperatures inside the dishwasher. I tested the heating circuit tested good. The unit also has a 3–2 code which is a temp sensor error needs new optical se
Near Warrensville Heights, OH 44122
Dan H
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Customer complaint that water filter is stuck, removed water filter, water filter was not stuck, showed customer how to change water filter, unit is operating as designed"
Near Aurora, OH 44202
Brian M
Job Details: 10/22/2019
RANGE KITCHENAID KEBC107KSS03 Cc unit does not heat Not getting power to bake or broil Power coming in but control not sending it to elements But I get heat when running convection roast Needs control board Control board is NLA ; ordrng 1 8301915 (CONTROL BOARD )
Near Willowick, OH 44095
Jason N
Job Details: 10/22/2019
WASHER MAYTAG MVWB835DW4 "Installed control and lid lock assembly. Could not run an op test on unit, as customer had no power at residence at the time."
Near Strongsville, OH 44136
David R
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Replaced parts, also found chunk of glass broke off by drain pump. Tested. No leaks, water drained. Op test ok"
Near Ravenna, OH 44266
Brian M
Job Details: 10/22/2019
FREEZER FRIGIDAIRE LGHB2869TF3 Cc ice build up at bottom of left freezer Found ice fill tube push up into cavity and allowing water to flow past ice maker fill cup Pulled fill tube down and realigned up to fill cup Ran test harvest OP TEST OK
Near Euclid, OH 44117
Jeff M
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL MFX2570AEM3 The icemaker failed it is getting 120v. Installed new part from ts unit op tested good ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Strongsville, OH 44136
David R
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc FZ light not working, customer replaced bulb. Found a little frost built up by switch, pushed in about 5 times and light came back on. Everything else working properly. Op test ok"