We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 09/09/2022
"CC that the freezer is frosting up. Confirmed. Ran diag the to the heater 0 volts from the control. Ohmed the heater is 23 ohms. Will need a control board. ; ordrng 1 WPW10739408 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WSR57R18DM02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/09/2022
Cc unit making noise Found noise to be Freon running through evap this is normalAdvised customer on noises And pointed them to the noise page on whirlpool website
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Westlake, OH 44145
Angel
Job Details: 09/09/2022
"Steamed out the evaporator Replaced harness, fan and pan kit. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Grafton, OH 44044
David R
Job Details: 09/09/2022
"Cc unit not cooling properly. FZ temp is good. Upper FF 45/50*, in drawer is 45*. Took out drawer, same issue, not defrosting properly. Ice build up on evap cover. Took pics. Looked on SERVICEMATTERS, SP W11092686, frost build up on evap, gives kit number to be replaced. S code S16360 covers labor. Would replace service kit, with new evap fan harness. *2 count to defrost unit. ; ordrng 1 W11087438 (Fan w/ evap harness) and 1 W11457241 (Service kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420DXBSS
Near Painesville, OH 44077
Dan H
Job Details: 09/09/2022
"Installed new inverter board, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Perry, OH 44081
Dan H
Job Details: 09/09/2022
"Customer complaint of buzzing noise, buzzing is compressor running, No unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Jefferson, OH 44047
Dan H
Job Details: 09/09/2022
"Customer complaint of f6e2 error code, confirmed, unit needs new control and user interface ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Andover, OH 44003
Dan H
Job Details: 09/09/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 56g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
HOT POINT RANGE
Model RGB26DEH1WW
Near Conneaut, OH 44030
Dan H
Job Details: 09/09/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Ashtabula, OH 44004
Dan H
Job Details: 09/09/2022
"Customer complaint that unit is not heating, confirmed, found wire burned again, unit needs new element and wire repaired , customer does not want repair at this time ; ordrng 1 WE11M10001 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2022
Replaced the glass. Found the handle is crooked. Will need a new handle; ordrng 1 W11518518 (Handle) and 1 W10839793 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Perry, OH 44081
Jason N
Job Details: 09/08/2022
Cc unit needs freezer replaced due to damage. Replaced freezer door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that unit was not cooling properly. Took temperatures and freezer was at 30* and ff section at 45*. Looked in freezer and saw evaporator has a ball of ice and no frost pattern. Called BJ to see if he thinks I should replace the drier filter to see if its just a restriction causing the issue or if it has a leak and he stated to replaced the drier filter with a dye filter to see if it fixes issue. Reclaimed refrigerant Replaced drier filter with uv drier put unit into a 30 vacuum and recharged with 4.50oz of R134a recommended customer to give it 24hrs for proper cooling. Opt test ok.; used 1 WPW10143759 (DRIER) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details: 09/08/2022
Cc unit not drying properly Ran diagnostics no issue found Advised on jet dry and water temp
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2022
Cc no power Found wire nuts to big and wires just floating Replaced wire nuts/ still no power Found fuse on control open Needs fuse ; ordrng 1 W10402110 (fuse) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2022
"Installed gearcase. Splutch is also damaged due to gearcase failure. Replaced using truck stock part. Ran auto test and calibration. No abnormal noise, all functions passed. Op test good.; used 1 W10721967 (PULLEY) from stock"
We serviced a
KENMORE GAS DRYER
Model 110.786327
Near Willoughby, OH 44094
Jason N
Job Details: 09/08/2022
"Cc unit not starting Ran dryer op test, drive motor humming loudly. Able to turn drum by hand, not seized up. Unit needs drive motor. Labor still under warranty, parts cost only. ; ordrng 1 279827 (Drive motor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/08/2022
"Replaced the gearcase, rotor, stator, clutch, slide and agitator. Ran a calibration. Tested the agitating and spin. Unit is not hooked up. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF6
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that the light on the ui for the water selection would not light up. Confirmed it will work but the indicator light will not turn on unit will need ui replaced. Ordering part.; ordrng 1 5304513303 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that unit was not draining. Tested unit and it would not drain used my shop vac to remove water and than removed drain pump and found it had a piece of glass stuck inside removed it tested unit again. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Mantua, OH 44255
Brian M
Job Details: 09/08/2022
Installed switch and burner OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, OH 44044
Gabriel P
Job Details: 09/08/2022
"Replace light on freezer,opt test ok also found fascia heater broken ordering customer will install ; ordrng 1 W11197489 (Fascia)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near North Olmsted, OH 44070
Marie V
Job Details: 09/08/2022
"Cc that the unit is dripping water from dispenser and ice gets clumping. Confirmed. Found that water valve is wiping into ice maker. Ice maker fill area had ice build up so when is filling up water goes ever. Cust will call back if she wants to continue. ; ordrng 1 WPW10349187 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 09/08/2022
Replaced harness. Defrosted all ice. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Parma, OH 44129
Manny
Job Details: 09/08/2022
"Cc unit not working, found cap leaking oil, replaced cap opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Strongsville, OH 44149
David R
Job Details: 09/08/2022
"Replaced kit, fan and cover, reset temps to recommended. Give 24 hrs to cool, 24-48 hrs for full bin of ice. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 09/08/2022
Cc of noise Found noise coming from rear due to vibration Adjusted feet to move tension vibration stopped Advised customer on feet adjustment
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 09/08/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, cleared, installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Ashtabula, OH 44004
Dan H
Job Details: 09/08/2022
"Customer complaint of ice build up on back wall of fresh food section , confirmed, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/harness, customer does not want repair at this time; ordrng 1 W11087438 (Ev fan) and 1 W11087438 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/08/2022
"Drain pump arm was broken inside gave estimate customer wants to try putting on him self but if he cant he still wants us to come on 15 but if he install himself he will call and cancel appointment ; ordrng 1 Wh23x26206 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.26852504
Near Westlake, OH 44145
Angel
Job Details: 09/08/2022
"Cc that timer was not working. Tested timer and it was working every time had customer test it and worked for her as well explained to her to press down a bit than spin the knob to the cycle she wants and than pull knob. Gave her the estimate anyways incase she wants to replace it but timer is working perfectly on every cycle you choose or on any spot around timer. Opt test ok charged service call.; ordrng 1 WP8557393 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/08/2022
Customer complaint of small ice production and that ice was small check error code of icemaker no error found also cycle icemaker pass did notice ice was small that dispense on the test ; ordrng 1 W11294907 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Kent, OH 44240
Brian M
Job Details: 09/08/2022
Cc that when dispensing unit will dispense crushed then goes to cubeFound issue with bin Needs bin Customer to install no need to return ; ordrng 1 W11251049 (Bin)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/08/2022
"CC that the oven does not get hot, door gasket for the glass is broken and the handle is loose. Confirmed. The igniter 2.80 amps. Tightened the handle and adjusted the gasket. Replaced the igniter. Heated oven to 350*. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Mayfield, OH 44143
Jason N
Job Details: 09/08/2022
"Cc ice building up in freezer sectionFound ice buildup on bottom of freezer section, defrost drain tray iced over. Cleared ice from freezer and drain. Steamed down drain hole to clear blockage, ensured good flow through. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/08/2022
Part is damaged. Will need to reorder took pictures ; ordrng 1 WPW10535776 (Door)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Brook Park, OH 44142
David R
Job Details: 09/08/2022
"Cc unit not heating. Broken ignitor. Replaced from t/s. Tested. Good. Op Test Ok ,; used 1 279311 (IGNITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
David R
Job Details: 09/08/2022
"Mullion rail scratches on it, took pics. Also customer had recording of noise, damper. Ordering rail and damper.*** customer to open box for rail and check it out. ; ordrng 1 WPW10479155 (Damper) and 1 W10806457 (Rail)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDR02FSSS3
Near Broadview Heights, OH 44147
David R
Job Details: 09/08/2022
"Cc unit blinking not working. Clean blinking 7 times and repeats, tech sheet. Check heater circuit through diagnostics. No debris on wash motor. Ran diagnostics, water into unit, wash motor good, at end of diagnostics heater is coming on. Reset. Found a penny from under water fill switch. Could of been causing unit to not fill correctly and shut off heater. Ran unit filled up 4 times, cancelled to drain. Good. Working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/08/2022
"Reset icemaker and started to operate,opt test test ok"
We serviced a
GE RANGE
Model JGB735SP1SS
Near Cleveland, OH 44135
Angel
Job Details: 09/08/2022
Cc that rear right burner will not ignite. Confirmed would mot ignite igniter did not have the metal pin to ignite replaced ignitor tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2022
Cc no ice Found icemaker rotating but not filling no noise coming from valve Swapped dispenser valve and ice valve and re ran test Needs dual Vale ; ordrng 1 WPW10420083 (valve) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL STACKED W/D
Model WHIRLPOOL
Near Fairview Park, OH 44126
Angel
Job Details: 09/08/2022
"Cc that unit has an F6E2 error code. Confirmed found error code in diagnostics units ui has miscommunication with control board tried doing a test cycle and it will not do anything unit will need ui and main control board. Ui is no longer available can not be fixed explained to customer she can try to replace control board but its not guaranteed to fix issue and stated she would rather spend the money on a new unit. Charged service call ; ordrng 1 W10369395 (Ui(discontinued )) and 1 WPW10442138 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chardon, OH 44024
Brian M
Job Details: 09/08/2022
Installed led OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model FGF326ASB
Near Parma, OH 44134
Manny
Job Details: 09/08/2022
"Cc unit not heating in the oven, ran bake at 350 igniter glow but valve never open, pull warmer drawer and noticed a lot of corrosion on valve, Valve has continuity but with all the corrosion will need to be replaced, unit will need igniter and valve; ordrng 1 3203459 (Bake valve) and 1 5303935066 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/08/2022
"Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ng. The low side went into a 30 vacuum high side 80 psi. Called BJ cut cap tube the nothing is coming out of the cap tube. Used nitrogen to pressurize the low side nothing coming out of the cap tube. The cap tube is restricted. Unit is not repairable; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ00
Near Independence, OH 44131
David R
Job Details: 09/08/2022
"Cc unit wont stop making ice. Tested bin thermistor, per techsheet, open. Gave estimate to customer for repair. Customer will be recognized himself. SVC only. Do not order parts.; ordrng 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Independence, OH 44131
David R
Job Details: 09/08/2022
"Found faulty thermal cutoff, replaced from t/s. Ran for 10 mins. Cycling on/off properly. Good. Op Test Ok WP3391912 thrmst, WP8573713 cutoff, part # if needed. ; used 1 279769 (THERMAL CUTOF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Brecksville, OH 44141
David R
Job Details: 09/08/2022
"Cc unit not cooling. R600 unit. Loud compressor, overloading and cutting off every 1-2 mins and will cut off within 5-10 secs. Sealed system repair. Replace comp and drier. ***3 job count.***; ordrng 1 W11574734 (Comp)"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS20
Near Garfield Heights, OH 44128
Corina B
Job Details: 09/08/2022
CC that the microwave sometimes does not start. Ran diag F6e0 Oven User Interface - Lost Communication total of 4xs since installing the new parts. Will need new harnesses. Office is to reschedule ; ordrng 1 W11356990 (Harness) and 1 W11256629 (Harness) and 1 W11245667 (Harness) and 1 W11546965 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chardon, OH 44024
Brian M
Job Details: 09/08/2022
Installed door OP Test Ok
We serviced a
GE REFRIGERATOR
Model CWE23SSHHSS
Near Bay Village, OH 44140
Angel
Job Details: 09/08/2022
Cc that unit was leaking from the from in freezer. Opened up freezer and found a sheet of ice on bottom found drain tube clogged up cleared out all ice had to take apart freezer to get to drain hole cleared it out and got to back of unit and found the tube full of debris and hair cleared it out as well. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED9150WW0
Near Parma, OH 44129
Manny
Job Details: 09/08/2022
"Cc that unit squeak on one cycle but then stop and havent make any noise since, stated that wanted us to take a look, ran cycle and all noise are normal, checked felt seal to make sure nothing wedged in it and its cleared, customer asked if there is possible for something to get wedge in the seal and come out on its own, I told him thats a possibility. Cant duplicate issue, unit working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Beachwood, OH 44122
Jason N
Job Details: 09/08/2022
"Installed felt to drum. Installed drum into unit. Operation test good. Advised customer to allow felt adhesive to set before using unit, approx 24 hrs."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Shaker Heights, OH 44122
Jason N
Job Details: 09/08/2022
"Cc unit ice clumping Cust stated the ice is clumping in a corner of the ice container. Confirmed clumping in one spot in the container. Checked ice maker operation and fill, found ice chunk stuck to end of fill tube causing water to splash outside ice maker into container. Cleared ice and tested fill. No splash occurred. Advised customer to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/08/2022
"Found water leaking from waterline correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Conneaut, OH 44030
Dan H
Job Details: 09/08/2022
"Customer complaint that unit fills up and doesnt do anything, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model PDS18SBMARBS
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 6 degrees, evaporator fan is not running, unit needs new evaporator fan motor ; ordrng 1 WR60X10300 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PSS26LSRBSS
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint of noise and ice maker is not working, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, found ice chute door stuck open, solenoid is receiving correct power, found ice maker fill tube frozen, unit needs new solenoid and valve; ordrng 1 WR62X10055 (Solenoid) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Perry, OH 44081
Dan H
Job Details: 09/08/2022
"Installed new led bulb, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MTB1956DEW
Near Perry, OH 44081
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared drain tube, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Painesville, OH 44077
Dan H
Job Details: 09/08/2022
"Installed new freezer section door, tracks, thermistor and control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 09/08/2022
"Replaced parts ordered, hub wasnt here so replaced with TS# W10528947, opt test ok, advise customer to run a clean cycle ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details: 09/08/2022
"Installed new dispenser, op test no good , dispenser is leaking and unit is overflowing dispenser, unit needs new dispenser and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11524106 (Dispenser) and 1 W11322884 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Broadview Heights, OH 44147
David R
Job Details: 09/08/2022
"Put new wash motor in. Not working, tested power, still getting 120 coming in from control. Ordering another wash motor pump ; ordrng 1 WPW10482502 (Wash motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan H
Job Details: 09/08/2022
"Cleared evaporator drain tube, installed new drain pan, op test good v"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44113
Corina B
Job Details: 09/08/2022
CC that there is not enough water going into the unit. Cust is using normal setting. Advised cust to use a bulky items and deep fill to get the maximum amount of water water. Started a cycle on bulky items. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Brian M
Job Details: 09/08/2022
Cc unit not heating Ran diagnostics found no errors Ran auto test 2 times and checked at step 6 heater is functioning No issue found at this time Tried to advise customer on Jet Dry usage and running hot water at the sink before starting dishwasher
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near LaGrange, OH 44050
David R
Job Details: 09/08/2022
Oven fire. Customer said they were preheating 350* on reg or conv bake. Saw flames coming from left side vent first then flames through both left/right side. Used fire extinguisher. Called safety as well. Documented. They said for customer to give them a call into safety line. Then will go from there. ; saved tckt
We serviced a
ELECTROLUX DISHWASHER
Model FFCD2413US2A
Near Painesville, OH 44077
Brian M
Job Details: 09/08/2022
Cc unit not draining Found debris in the drain pump Cleaned drain tube and pump
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 09/08/2022
"Customer complaint of f7e1 error code, confirmed, found harness to capacitor broken, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11590868 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH03
Near Lakewood, OH 44107
Marie V
Job Details: 09/08/2022
Cc that the unit has condensation inside and gasket is broken . Comdensation is at the mullion showed cust button to turn on the moisture sensor on. Replaced gasket. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 09/08/2022
Customer did not had refrigerator plug in it was off advise him that I cannot diagnose unit properly cause it was not turn on for 24 hours, had to r/s.
We serviced a
MAYTAG DRYER GAS
Model MDG9700AWW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/08/2022
"Check all fuses they are good but found motor stalling need motor,customer will not fix ; ordrng 1 WP35001080 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 09/08/2022
Cc unit not startingCustomer states she dropped a sock down the lint trap chute and now the unit will not turn on. Removed sock from blower wheel. Reassembled and tested. Good heat and tumble. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44102
Marie V
Job Details: 09/08/2022
"Cc that the unit is not getting any water also the unit was spinning constantly will not stop same thing happened on a regular wash cycle. Found water shut off for unit started a cycle, pass. Ran diag found error code no error codes. Started a drain and spin. It finished in 15 min. Advice cust that if off balance load can take to get to finish. Also corrected issue with water. Unit is working properly at this point. Op test ok"
We serviced a
GE REFRIGERATOR
Model PSI23MGPABB
Near Rocky River, OH 44116
Marie V
Job Details: 09/08/2022
"Cc that the freezer stopped working and then the fresh food section too. Took temps 67*. On both sections, compressor not running. Verify power at compressor. 0 volts. Called BJ. Had me run a tester con compressor, is only humming. Also control is not sending voltage to compressor. Is burned in the back. ; ordrng 1 WR87X20798 (Compressor) and 1 WR55X10942C (Main control) and 1 WR86X25269 (Drier)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Lorain, OH 44053
Marie V
Job Details: 09/08/2022
"Replaced motor. Tested unit. Op test no good. Called BJ help me diag, unit will need transformer. Will credit cust for motor part. ; ordrng 1 WPW10485951 (Transformers), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFSL6KKXALS
Near Willoughby, OH 44094
Jason N
Job Details: 09/08/2022
Installed evaporator cover and drain pan. Steamed drain clear and cleared ice and water from ff section. Ensured good flow through drain tube. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Euclid, OH 44132
Corina B
Job Details: 09/08/2022
CC that the washer will work one time and then doesnt. Ran a calibration. Will not agitate but will spin. Found the cam has melted again. Called BJ the gearcase could have dropped causing the cam to melt. Will need a new gearcase and cam. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Bay Village, OH 44140
Angel
Job Details: 09/08/2022
Cc that unit sometimes wont turn on the ui will not light up. I took panel apart checked control and all wiring and looked good unit has good power coming in as well can not find issue or duplicate it. Probably had a loose connection so i made sure reconnect all connections and explained to customer if issue happens again he will need control and ui replaced. Parts are discontinued Charged service call.; ordrng 1 8558753 (Ui(discontinued )) and 1 8546219 (Control board(discontinued ))
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Angel
Job Details: 09/08/2022
Cc that unit was getting stuck on wash. Verified and found that the drain hose is on the ground explained to customer that the drain hose has to be at least 39 high from the ground for the washer to work properly because if not the water will drain out while filling causing the washer to pause and not continue because of not having enough water. Started a cycle so customer could see for himself and it started washing as should than I lowered the drain hose to the ground so he can see how the water comes out if its on the ground. Unit working as designed. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Broadview Heights, OH 44147
Manny
Job Details: 09/08/2022
"Replaced LEDs opt test ok, customer wanted to replace door gasket but gasket is discontinued he said hell look online and if he find it hell call us to install it. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Manny
Job Details: 09/08/2022
"Cc unit not agitating found codes f7e1 for basket speed fault, F1e2 for motor control fault, ran test cycle and shifter dont move, cancel test cycle and tilted unit back and found shifter arm stuck in the middle position, replaced shifter with TS#W10913953 ran test and unit just hums, unit will need main control, cap and motor.; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austinburg, OH 44010
Brian M
Job Details: 09/07/2022
Cc unit not running properly Found cold valve clogged Advised on screen filters for the inlet valve at the shut off valves to help prevent this in the future
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Euclid, OH 44117
Corina B
Job Details: 09/07/2022
"CC that the does not wash or spin. Confirmed. Ran diag Unit is not hooked up. F7e4 Basket Re- engagement f7e1 Tachometer missing or f7e7 Motor unable to reach target RPM. Found oil leaking on the gearcase and the cover is melted. Will need a gearcase, shifter, cam, capacitor, motor and washplate. ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11395618 (Capacitor) and 1 W10752283 (Washplate)"
We serviced a
ROPER WASHER
Model RTW4440XQ0
Near Willoughby, OH 44094
Joe O
Job Details: 09/07/2022
"Cc: not functioningFound unit will rinse and spin, but will not fill and agitate. Messing with atc harness and pressure hoses. Unit started to fill. Needs atc control; ordrng 1 WPW10184148 (swtch-temp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GMKGES
Near Madison, OH 44057
Dan H
Job Details: 09/07/2022
"Installed new evaporator fan, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elyria, OH 44035
Gabriel P
Job Details: 09/07/2022
"Found unit not responding and it has water inside gave estimate on parts needed,opt test ok customer will not fix ; ordrng 1 W10876600 (Pump) and 1 W11116592 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cleveland, OH 44120
Corina B
Job Details: 09/07/2022
CC that there is frost and water dripping into the ff section and freezer. Confirmed. Found the frame bowing inward. Took pictures. Called t/l unit is non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Bedford, OH 44146
Manny
Job Details: 09/07/2022
"Cc that unit sometimes stop making ice, stated that unit had a ball of ice on fill tube, but that she cleaned it and unit made ice for about a day them stopped, ran harvest and ice maker is a little jittery when homing, replaced ice maker with the pre id, ran harvest opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rocky River, OH 44116
Angel
Job Details: 09/07/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Brooklyn, OH 44144
Marie V
Job Details: 09/07/2022
"Cc that unit makes noises while tumbling. Confirmed. Found rollers needs replacement. Replaced dryer kit from T/S. When removing back panel found that L1 wire it started to burn. Showed cust. Replaced 3 prong wire from T/S as well. Clean up unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
GE COOKTOP GAS
Model JVB67A2WW
Near Westlake, OH 44145
Gabriel P
Job Details: 09/07/2022
"Customer want to look at vent not cooktop but parts that was needed was no longer available they are discontinued ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/07/2022
"Pump not starting,ordering ; ordrng 1 W11460945 (Pump)"
We serviced a
AMANA WASHER
Model NFW7200TW
Near Westlake, OH 44145
Gabriel P
Job Details: 09/07/2022
Found unit lock and not draining gave customer and estimate of how much it will cost her she said she will buy new
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWB
Near Jefferson, OH 44047
Dan H
Job Details: 09/07/2022
"Customer did not receive parts , reordering ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Beachwood, OH 44122
Manny
Job Details: 09/07/2022
"Unit is stacked and in a narrow spot, will need second tech to be able to diagnose the unit, explained to customer that because unit is stacked I would have to come back with another tech to be able to diagnose the unit but.; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS4
Near Strongsville, OH 44136
David R
Job Details: 09/07/2022
"Cc unit F2E0, UI keypad. Customer already hit breaker multiple times. When pressing some buttons on display. Not all make sounds even sound on and on high. Cleared codes. Reset wiring and breaker. Still getting error. Ordering UI and bezels ; ordrng 1 W10915661 (Control) and 1 W10813558 (Bezel)"