We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44109
Gabriel P
Job Details: 09/09/2021
"Replace heating element turn unit on and it heat,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby Hills, OH 44092
Joe O
Job Details: 09/09/2021
Installed water valve. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Joe O
Job Details: 09/09/2021
"Cc: buzzing noiseFound buzzing coming from gas coils/gas valve area. Needs gas coils; ordrng 1 5303931775 (coil kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET2765KFB
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/09/2021
"CC that the unit is dead. Confirmed. Cust had a control there. Checked the fuses, good. Checked the power coming in. Replaced the control. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/09/2021
"Ran diagnostic found no error ran factory test and calibration also ran drain and spin it pass,opt test ok Working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44149
David R
Job Details: 09/09/2021
"Cc unit not dispensing ice and water. Found slight gap on left door not pushing door switch all the way closed. Used door spacer to help close switch correctly. Tested, with ice and water. Good. Op test ok.***if happens again will need to order left door stainless steel. W11435353; used 2 WP2177331 (DOOR SPACER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSB00
Near Cleveland, OH 44105
Corina B
Job Details: 09/09/2021
"Replaced the diffuser and thermostat. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9868KL1
Near Wickliffe, OH 44092
Jason N
Job Details: 09/09/2021
"Cc unit shocking customer when touchedCustomer stated unit stopped producing heat at the same time, when touching unit, customer received a shock. Inspected unit power cord, and components for any wiring that may be shorting to cabinet. All checked good. Checked power into unit. Found missing N from receptacle. Advised customer to contact electrician"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Mentor, OH 44060
Jason N
Job Details: 09/09/2021
"Cc ice buildup on bottom of freezer, leaking Found ice buildup up on bottom of freezer, evap drain frozen over. Cleared ice from freezer, steamed out drain hole. Checked drain tube in rear of unit, clear and properly installed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Kent, OH 44240
Brian M
Job Details: 09/09/2021
"Cc unit leaking Found valve cracked Needs valve ; ordrng 1 W10865826 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Strongsville, OH 44149
David R
Job Details: 09/09/2021
Replaced main control and console. Ran test 51/52. Good. All components working properly. Op test ok.
We serviced a
MAYTAG RANGE
Model MGT8720DS05
Near Kent, OH 44240
Brian M
Job Details: 09/09/2021
"Cc both upper and lower oven not baking Found both igniters glowing but are weak Needs igniters ; ordrng 2 12400035 (igniter,oven)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR6603SFW
Near South Euclid, OH 44121
Joe O
Job Details: 09/09/2021
Installed dsi board. Ran test bake. Op test ok
We serviced a
JENN AIR REFRIGERATOR
Model n/a
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/09/2021
"CC that the handle is broken. Confirmed. Will need a new handle. ; ordrng 1 WPW10183428 (Handle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFWS1700H0WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/09/2021
"Cc unit not draining Found unit kind of torn apart customer cleaned filter Plugged unit in and drain pump grinding Needs pump ; ordrng 1 WH23X25518 (pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG COMMERCIAL WASH
Model MVWP575GW0
Near East Cleveland, OH 44112
Joe O
Job Details: 09/09/2021
Installed lid lock. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/09/2021
CC that the doors need to be changed. When removing the freezer door found paint chipped off of the ff door. Will need a new door. Office to reschedule ; ordrng 1 LW10677207 (Door) and 2 WP2183003 (Thimble)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ
Near Newbury Township, OH 44065
Brian M
Job Details: 09/09/2021
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/09/2021
Installed element. Ran test cycle. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Painesville, OH 44077
Jason N
Job Details: 09/09/2021
Cc unit needs new dispenser gasket Replaced dispenser door and bracket using customer supplied parts. Cleared frost buildup from freezer and ice container. Ran ice dispense test to ensure proper operation. Op test good. Customer paid for both jobs with single cc transaction
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Novelty, OH 44072
Corina B
Job Details: 09/09/2021
"CC that there is frost in the freezer. Confirmed. Ff38* Fz 5* Found very little frost on the back wall of the freezer. Checked the gaskets, good. Ran diag for the defrost heater good. Checked the evap fan no build up of the ice or frost. Advised cust to replace the Plastic waterline with a braided flex or copper line. Opt test ok"
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Hiram, OH 44234
Corina B
Job Details: 09/09/2021
Replaced the burner. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near North Ridgeville, OH 44039
Angel
Job Details: 09/09/2021
Cc that unit is not making any ice. Verified cycled icemaker but was not filling verified power to valve and was receiving 120v also adjusted the water level on the icemaker cycled again and started filling like it should. Unit workin as designed. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 665.174623
Near Geneva, OH 44041
Jeff M
Job Details: 09/09/2021
Installed the new part op tested good. Inks
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44135
Marie V
Job Details: 09/09/2021
Cc that the unit stopped working. Confirmed . Cant get unit to diag. Took panel off and check for power has 120V. Control is not responding. Unit will need drain pump and control board. Office will contact once they have ETA; ordrng 1 W11458145 (Control) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Jefferson, OH 44047
Jeff M
Job Details: 09/09/2021
The unit is cooling. But the evaporator fan is not rotating its not spinning so its not forcing air into the refrigeration section. Needs a new fan and main control board no ETA; ordrng 1 W11487480 (Control) and 1 W11369036 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cleveland, OH 44135
Marie V
Job Details: 09/09/2021
"Cc that the unit will not work. Confirmed when you press start unit starts to fill but tries to drain water that was left from previous cycle. You can hear drain pump trying to pump water. Moved unit and it started draining. Ran diag found error code of f9e1 long drain . Took drain pump out and inspected nothing inside, unit will need new drain pump. Cust will call whirlpool to see if they help with repair ; ordrng 1 W10919003 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model WDTA50SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 09/09/2021
Cc that the door on the unit is not shutting. Verified and could not duplicate issue ran diagnostics and no error codes and also ran test for them to verify everything was working properly. Explained to them about cleaning filter at-least once a month and using rinse aid. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near North Olmsted, OH 44070
Angel
Job Details: 09/09/2021
Cc that ice maker stopped working and that there was frost everywhere in the freezer. Verified and ice maker started to try to cycle but stopped because the arms were frozen from frost because of the door not being closed all the way. Cleared out cycled ice maker and filled working as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Austinburg, OH 44010
Jeff M
Job Details: 09/09/2021
Idol or pulley was failing and the right rear support roller field. Installed a repair kit unit tested good; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44135
Marie V
Job Details: 09/09/2021
"Cc that the unit is not washing the clothes it just not going though the cycle. Ran diag F0E5 off balance load, deleted error code. Ran auto test unit on step 4 should have filled to a min water level. It was higher and by the time it when to a drain it didnt drain all the water out. When unit tried to spin a gear noise started going very loud. Check unit at the bottom, it have been leaking oil is all over the rotor and stator, drain pump . Ordering parts. Office will contact to schedule ; ordrng 1 W10920541 (Control board) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W11161960 (Agitator) and 1 W10876600 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Parma, OH 44129
Gabriel P
Job Details: 09/09/2021
Replace parts opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Amherst, OH 44001
David R
Job Details: 09/09/2021
"Wash motor assy and control have been replaced. Ran diagnostics, good. Ran a normal cycle and showed customer. Good. Op test ok."
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Westlake, OH 44145
Angel
Job Details: 09/09/2021
"Cc that unit displays an F1E5 error code when using the microwave. Verified and confirmed unit will display error code F1E5 mv inverter error. Verified ohms on p21 and p22 connectors and thermistors were good will need the MV appliance manager and the inverter. Ordering parts.; ordrng 1 W10915648 (Main control) and 1 W10217711 (Inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Cleveland, OH 44111
Marie V
Job Details: 09/09/2021
Replaced UI. It didnt work. Check for 12VDCcoming in to Ui. None. Unit will need main control. Brought UI for return. And will order control; ordrng 1 W10312695 (Main control 151.00)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44113
Marie V
Job Details: 09/09/2021
"Cc that when you open right hand side door it rattles. Confirmed. Check door at the top and found an extra screw just laying on the top of the door so every time you open or close it will go side to side making a rattle noise. Removed screw, tested door. Op test ok"
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Lakewood, OH 44107
Marie V
Job Details: 09/09/2021
"Cc that the unit will not start. Confirmed. Found cut off open. Unit will need new cut off.; ordrng 1 LA-1053 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.62512101
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit does not stop when door is opened.Found door switch level broken, will not release when door is opened. Unit needs door switch. Replaced using truck stock part. Ran dryer op test, unit shuts down when door is opened. Op test good.; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit making a vibrating noiseRan diagnostics functionality tests, did not hear anything abnormal. Let unit run in cooling mode for 10 minutes. No abnormal noises heard. Advised customer that damper motor controls on these models are prone to excessive noise. Customer to monitor. Pre Id damper control (WPW10594330) If customer calls back with same issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 09/08/2021
"Cc unit not cooling, found unit at 39.8F in RC cant duplicate not cooling issue, customer stated that the filter light keeps blinking, showed customer how to reset the filter. Remove protective plastic from behind the handles opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS
Near Maple Heights, OH 44137
Manny
Job Details: 09/08/2021
"Cc unit not heating at times, cant duplicate the issue noticed the display is going on and off and numbers are hard to read, ordering control panel, main board and ui; ordrng 1 W10848076 (Control panel) and 1 W10639186 (Control bracket) and 1 W11182110 (Electronic control) and 1 W11194422 (Ui board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Actuator
We serviced a
SAMSUNG DRYER
Model Dv209aewxaa
Near Eastlake, OH 44095
Jason N
Job Details: 09/08/2021
"Cc unit powers on but does not start a cycle Confirmed unit will not tumble when start button pressed. Found drum belt slack on drum, idler pulley seized and wore. Unit needs belt idler pulley. Replaced using truck stock. Ran dryer op test, good heat and tumble. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Berea, OH 44017
Angel
Job Details: 09/08/2021
Cc that unit was not spinning or agitating. Verified ran diagnostics and found error code f0e3 overload. Ran a calibration and auto test explained to customer that a max load is 6 to 7 regular bath towels and 1 to 2 tablespoons of detergent. Also did a rinse and spin customer wanted to make sure of unit was spinning correctly. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44122
Manny
Job Details: 09/08/2021
"Cc unit gets warm in the Rc section, found gap on refrigerator door gasket, steamed gasket door sealing properly"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Chardon, OH 44024
Jeff M
Job Details: 09/08/2021
I found the thermal fuse open I inspected the venting. The venting is next to perfect. Needs a new fuse ; ordrng 1 W10909685 (Fuse)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
Angel
Job Details: 09/08/2021
Cc that the seal keeps coming of the tub. Verified when came into the home and the seal was off the left hand corner. Seal was not pushed in all the way in the corner i installed the seal back in place properly and explained to customer if issue happens again to call back to get a seal ordered for him. Opt test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS3
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit door switch problemCustomer stated sometimes door will not register as closed and light will not always come back on when open. Unit needs door switches. Replaced door switches using truck stock interlock kit. Ran heat test, good heat. Door registering open and close properly. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near North Royalton, OH 44133
Angel
Job Details: 09/08/2021
Water valve was not replaced wrong part number ordering correct part. Also i removed water line to verify pressure and they do not have good water pressure recommended customer to change saddle valve for a quarter turn Valve to fix there issue still ordering valve incase of damage to it.; ordrng 1 W11546685 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
Cc unit door needs replaced due to damage.Replaced RH door using customer supplied pre Id part. Customer satisfied with appearance. Advised applying thin coat of petroleum jelly to gasket to help with break-in. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS0
Near Chesterland, OH 44026
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Gaskets
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS
Near Brecksville, OH 44141
David R
Job Details: 09/08/2021
"Replaced dispenser, faulty one would not slide open. Tested. Ran 20 mins. Good. No leaks. Op test ok."
We serviced a
FRIGIDAIRE RANGE
Model PLCS389DCB
Near Chardon, OH 44024
Jeff M
Job Details: 09/08/2021
Bake heating element is open needs a new heating element; ordrng 1 318255006 (Element) and 1 S123 (Shipping)
We serviced a
WHIRLPOOL DRYER
Model WED5700XL0
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2021
"CC that the unit is not working. Checked the terminal block, good. Checked outside vent clear. Checked the lint screen water is holding on the screen. Advised cust if using fabric softener or sheets to clean the screen with water. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit squealing/squeakingRan auto test, found drive belt slipping on pulley during spin. Replaced drive belt using truck stock. Reran auto test, no abnormal noises heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Perry, OH 44081
Jason N
Job Details: 09/08/2021
"Cc unit making grinding noises Found wash plate free spinning, splines stripped. Unit needs washplate. Ran auto test, unit also needs drive hub. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Willoughby, OH 44094
Dan H
Job Details: 09/08/2021
"Customer complaint that soap is not getting rinsed out of dispenser, ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 WPW10482480 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Cleveland, OH 44109
Marie V
Job Details: 09/08/2021
"Cc that when the unit is done you can hear a clicking noise on the timer. Tested unit. Explain cust that , that noise is normal operation. Nothing to worry about. Timer is working as designed.op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Gabriel P
Job Details: 09/08/2021
Found same issue with first visit freezer evaporator frozen call whirlpool tech line he said it made progress since it last 5 months and if there is no leak and its going in to defrost when is force then replace control agan ; ordrng 1 W11196400 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Brian M
Job Details: 09/08/2021
Cc unit not drying Ran diagnostics found no errors Let unit run through auto test heater is on No issue with unit at this time Customer uses a chemical free jet dry solutionAdvised on regular jet dry
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Brecksville, OH 44141
David R
Job Details: 09/08/2021
"Replaced water line for icemaker. Tested, good. No leaks. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5700XL2
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2021
CC that the unit just drains the water out. Confirmed. Found the drain hose on the ground. Raised the drain to the sink. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Avon, OH 44011
Angel
Job Details: 09/08/2021
Cc that freezer light went out. Confirmed light was out customer also showed P.O.P still under warranty. Replaced led module. Opt test ok.; used 1 W10695459 (LED MODULE) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44128
Joe O
Job Details: 09/08/2021
Installed motor and capacitor. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/08/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44117
Joe O
Job Details: 09/08/2021
Cc: not heating properlyFound igniter only pulling 2.7 amps. Replaced oven igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44103
Manny
Job Details: 09/08/2021
"Replace main control, ran calibration and diagnostics cycle as well as manual cycle, opt test failed, found kinked pressure hose, cut pressure hose at the kink and replace hose opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mentor, OH 44060
Joe O
Job Details: 09/08/2021
Cc: will not run any cycleFound drain pump constantly running. Found unit will not sense lid lock. Needs control and lid lockParts out of stock. Office to reschedule; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Cleveland, OH 44109
Manny
Job Details: 09/08/2021
"Cc unit not draining, found error code f7e1 and f7e5, unit will not spin during automatic diagnostics test, unit need shifter, using shifter from truck stock, rand diagnostics and calibration op test ok. Leveled the unit ; used 1 WPW10006355 (Shifter), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, OH 44070
Marie V
Job Details: 09/08/2021
Cc that the unit is leaking from the bottom and that you can see one of the lines in the back with frost. Took temps 0* on freezer. Confirmed once compressor started running suction line on compressor frosted over. Check how much unit was loaded. Is fully loaded. Called whirlpool tech line spoke with joe. Told me that unit needs proper air flow and that can cause that line to get frosted in the back. Told me to do that first. Op test okDo not order part listed.; ordrng 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Geneva, OH 44041
Jason N
Job Details: 09/08/2021
"Cc unit leaking underneath at water lineCustomer stated they had to disconnect water line from unit after delivery as there was a leak. Checked all water line connections, ensured source line was pushed into inlet valve. Reconnected water. Checked for leaks. Ran dispense test. Checked for leaks. Did not find any leaks. Op test good."
We serviced a
KENMORE WASHER
Model 110.296228
Near Geneva, OH 44041
Jason N
Job Details: 09/08/2021
"Cc unit making noise in agitationCustomer stated its also not agitating properly, clothes are getting wrapped around agitator. Ran wash test, noise coming from transmission, confirmed agitator only rotating in one direction. Agitator dogs are in good condition. Unit needs transmission. Customer not repairing, estimate only.; ordrng 1 3360629 (Gearcase) and 1 285744 (Base pad)"
We serviced a
AMANA REFRIGERATOR
Model TR18V1W
Near Madison, OH 44057
Jeff M
Job Details: 09/08/2021
The compressor fan motor failed needs replaced ; ordrng 1 833697 (Motor) and 1 123 (Shipping)
We serviced a
GE RANGE
Model JGB850EEF3ES
Near Chesterland, OH 44026
Dan H
Job Details: 09/08/2021
"Customer complaint that its taking a while for unit to start heating up , started bake for 350 degrees, burner lit, unit heated up to 350 degrees, burner shut off and did not turn back on, temperature dropped down below 200 degrees, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WB27X25328 (Cntrl) and 1 WB23X5340 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Lakewood, OH 44107
Marie V
Job Details: 09/08/2021
Cc that the unit is leaking from the door but is not all the time. Took door off and also found unit not leveled properly. Corrected issue. And ran unit with door off. No leaks . Lost off suds. Ask cust how much detergent. She said she fills the dispenser up to the line. Advice to only use 1-2 tablespoons of detergent should be enough. Also running hot water before starting the unit will help dry dishes better. No leaks. Where found at this point. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Atwater, OH 44201
Brian M
Job Details: 09/08/2021
Cc of a leak Ran test cycle watched for leaks Found no leaks At this time Advised to watch
We serviced a
KITCHENAID GRILL
Model KBNU361VSS 0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 09/08/2021
"Customer complaint that burners are not lighting, confirmed, found igniters glowing but weak, unit needs new igniters, igniters are no longer available ; ordrng 3 W10247024 (Igniter)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Perry, OH 44081
Joe O
Job Details: 09/08/2021
"Cc: sounds like a jet, will not balanceFound bearings loud in a hand spin. Ran drain and spin. Found small amount of leaking unit unit. Needs bearing kitCustomer does not want to repair at this time ; used 1 W10435302 (BEARING) from stock"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Willoughby, OH 44094
Corina B
Job Details: 09/08/2021
CC that the unit is not washing. Confirmed. Found service pointer W11531483 to replace the shifter. Replaced the shifter. Opt test ng. shifter is not agitating. Replaced the shifter from t/s opt test ok.; used 2 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, OH 44035
Angel
Job Details: 09/08/2021
Cc that when unit goes into a spin it shakes violently. Verified and found unit not leveled. Leveled unit and ran a rinse and spin with towels and unit was spinning and working as designed. Explained to customer how to spread the clothes around evenly also explained that the max load is 6 to 7 regular bath towels and only 1 to 2 tablespoons of detergent. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAW
Near Chagrin Falls, OH 44022
Dan H
Job Details: 09/08/2021
"Customer complaint that bake element started fire, found element broken, element is receiving 240vac, unit needs new element; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/08/2021
Found hinges not functioning correctly try fixing it but bolt broke off ordering parts ; ordrng 1 2314023 (Bushing) and 1 W11500952 (Bushing) and 2 WPW10485980 (Hinge)s and 1 WPW10121046 (Hin) and 2 W11474472 (Screw)s and 3 WP308544 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Cleveland, OH 44102
Gabriel P
Job Details: 09/08/2021
"Found right tracks defective ordering also drip pan is clogg clear and steam,pass ordering track ; ordrng 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ravenna, OH 44266
Brian M
Job Details: 09/08/2021
Cc unit not working properly Found actuator not reading basket Replaced actuator OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Solon, OH 44139
Brian M
Job Details: 09/08/2021
Cc unit takes forever to heat up pots of water Found customers pots to be really thick metal Advised on stainless steel better for heat conducting on glass cook top OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWBH65GWO
Near Solon, OH 44139
Brian M
Job Details: 09/08/2021
Cc UI is messing up Ran diagnostics found no errors ran UI test no issue Ran auto test and calibration OP Test Ok Could not duplicate a issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Middleburg Heights, OH 44130
David R
Job Details: 09/08/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good. Wrong blade fan was ordered, ordering correct one. Give 24 hrs for unit to cool probably effort use. ; ordrng 1 WP2163777 (Fan blade), used 1 W10896677 (Coupler), 1 W10896676 (Coupler), 1 W11401417 (Coupler), and 1 W10897195 (Coupler) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW
Near Richmond Heights, OH 44143
Corina B
Job Details: 09/08/2021
"CC that the unit is not cooling. Unit was unplugged when arriving. Fans are running. No frost pattern. Checked the compressor 11.52 amps. Compressor is seized. Found the evaporator cover knob is broken. Will need a new compressor, cover and drier. Called MP about warranty. Will need to reach out to spoc ; ordrng 1 W11024683 (Cover) and 1 W11092625 (Compressor) and 2 W10843121 (Drier)s and 3 W10854527 (Cover)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Parma Heights, OH 44130
David R
Job Details: 09/08/2021
"Cc unit was not as cool as it shouldve been, lost 120$ of food. Today customer said husband did adjust temp in FF to lights all lite up. Also advised customer of temp in Freezer section as well. Took temps 33* in FF and -1 in FZ. Unit is good. Running good. Customer calling whirlpool about lost of food. Unit check good as of today. Op test ok."
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Cleveland, OH 44113
Gabriel P
Job Details: 09/08/2021
"Found weak ignitor replace from t/s opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Angel
Job Details: 09/08/2021
Timer and legs were replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/08/2021
"Found motor stopping when there is 8 minutes left and it throw a 3e error motor not turning notice is overheating and bearings of motor are loud but part is discontinued no longer available cannot be repair,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Dan H
Job Details: 09/08/2021
"Customer complaint that unit shuts off before clothes are dry, customer has a very small load in drum and started, timer counted down and finished after a few minutes clothes were all tumbling towe"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Bentleyville, OH 44022
Brian M
Job Details: 09/08/2021
"Cc unit not spinning Found error for e42 and e45 Followed tech sheet Advised to replace motor and inverter ; ordrng 1 WH20X27942 (drive motor asm) and 1 WH12X27941 (inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 09/08/2021
Cc that rack was broken. Confirmed the wheels on the rack broke off. Replaced adjusters. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, OH 44145
Gabriel P
Job Details: 09/08/2021
"Found something inside hose preventing from draining clear it out and it correct issue is draining,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Newburgh Heights, OH 44105
David R
Job Details: 09/08/2021
Replaced all 3 lights and icemaker. Icemaker cycled and called for water. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Marie V
Job Details: 09/08/2021
When arrived cust said that they do not have parts. Will have to reschedule. Ask Dan to give us a call if they cant find parts.; saved tckt
We serviced a
GE REFRIGERATOR
Model PSC25PSWA
Near Westlake, OH 44145
Gabriel P
Job Details: 09/08/2021
"Found drip pan rusted and crack causing water to leak when going into defrost ordering part ; ordrng 1 WR17X11843 (Drain pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"