Service History 288 - Fred's Appliance

We serviced a

GE RANGE

Model JS760SL5SS

Near Brook Park, OH 44142

Marie V

Job Details: 03/07/2022

"Cc that the oven light was replaced and unit sparked , after that unit oven does not works and it shows an error code. Confirmed unit shows f350 oven fan. Verify power to the fan, none. Also verify power to the light bulb, none Unit will need main control. Cust will call GE to see if they provide the part, they will call back if they approve or not to continue ; ordrng 1 WB27X33138 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC0

Near Ravenna, OH 44266

Brian M

Job Details: 03/07/2022

"Cc of noise Found shaft to have play when agitatingCan not remove wash plate with out damaging Will need gearcase, wash plate and slider; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Gates Mills, OH 44040

Corina B

Job Details: 03/07/2022

"CC that there is a noise food is freezing in the ff and the deli bin is broken. Confirmed. Fz 5* ff 41-45. Found food stuck around the ice maker arm. Removed the ice maker, noise stopped. Found the meat holder is cracked. Found the ff section overpacked with food blocking the cold air. Advised cust to not overpack the ff section. ; ordrng 1 W10861519 (Holder)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Cleveland, OH 44106

Jason N

Job Details: 03/07/2022

"Cc unit lower oven not working after power outage.Checked ignitor, found physically burnt and cracked. Replaced using truck stock. Ran bake test on lower oven, ignitor not glowing. Checked power to lower bake ignitor at control board, good voltage p1 to neutral at 123v. Checked gas valve resistance, found gas valve open. Unit will also need gas valve assembly. ; ordrng 1 WPW10546238 (Gas valve), used 1 12400035 (Ignitor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Willoughby Hills, OH 44092

Dan H

Job Details: 03/07/2022

"Installed new control and user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Mentor, OH 44060

Joe O

Job Details: 03/07/2022

"Cc: doors not level, freezer drawer brokenCannot adjust level of door, because unit will push into the wall. Found drawer in freezer warped, and handle will not stay attached. Needs freezer drawerCustomer showed pop ; ordrng 1 WPW10493169 (bin-freezr)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL7

Near North Olmsted, OH 44070

Marie V

Job Details: 03/07/2022

"Replaced seals, op test ok good. Unit will need new tub. The money used for the seals can be added to the tub. Gave estimate to cust. Wants to continue with repair. Office will contact once they have eta on the part.; ordrng 1 WPW10511199 (Tub), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rome, OH 44085

Brian M

Job Details: 03/07/2022

Installed gearcase Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Mentor, OH 44060

Corina B

Job Details: 03/07/2022

Replaced the u. Opt test ok. Brought the core back for return.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44108

Jason N

Job Details: 03/07/2022

Installed main control. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Bay Village, OH 44140

Manny

Job Details: 03/07/2022

"Cc that clothing smells moldy after washed. Removed cover and checked drain catch to make sure nothing was in there, removed drain hose and drain hose has some gunk buildup most likely from the stand pipe since there is no buildup anywhere else. Advise customer to clean pipe since I can see some buildup up in there and also has a mildew smell coming from stand pipe. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS02

Near Bratenahl, OH 44108

Jason N

Job Details: 03/07/2022

"Installed damper control and thermistor, set temperatures to recommended (4 on both sections). Advised customer to monitor, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Bay Village, OH 44140

Angel

Job Details: 03/07/2022

Replaced lid and hinges took back with me one of the right hinges. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW

Near Strongsville, OH 44149

David R

Job Details: 03/07/2022

"Cc unit not cooling. Both sections, 60*. No frost pattern on evap. Unit is from 2007 almost 15 years old. Compressor overloading. Will get up to 800-900 watts and cut off. Giving estimate for sealed system repair. Customer paid SVC only. Do not order parts **3 job count if customer wants unit repaired. ; ordrng 1 W10160407 (Compressor) and 2 WPW10143759 (UV drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, OH 44149

David R

Job Details: 03/07/2022

"Cc unit not cleaning or agitating properly. Found actuator on unit that comes out of place. Replaced actuator. Tested. Ran calibration and diagnostics. Good, op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/07/2022

Found lots of oil leaking and damage other parts ordering parts needed took pictures of damage parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 WPW10215115 (Agitator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 03/07/2022

Found freezer working and fan as well but for some reason cold air flow failing to get to fridge order parts needed ; ordrng 1 W11082783 (Ui) and 1 W10435575 (Fascia) and 1 WPW10487766 (Harness) and 1 W11087463 (Motor damper)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2022

Replaced ice maker and ice chute made sure ice maker cycled properly. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LSQ9200PQ0

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2022

Replaced latch tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2022

"Customer complaint that unit is not heating water, ran diagnostics test cycle, no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Bay Village, OH 44140

Manny

Job Details: 03/07/2022

"Replaced shifter, cam and belt ran diagnostics cycle op test ok"

We serviced a

GE RANGE

Model JB650DF4WW

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2022

"Customer complaint that oven is 25 degrees less than its set to, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 355 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

Marie V

Job Details: 03/07/2022

"Cc that the unit keeps running, non stop and sometimes it will finish the cycle good. Verify air flow outside, perfect. Unit will need new timer. Cust will call back if they decide to continue ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX DRYER

Model EFME627UTTO

Near Rock Creek, OH 44084

Brian M

Job Details: 03/07/2022

Installed 2 rollers and idler Could not get rear roller shafts off to replace rear rollers

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near South Amherst, OH 44001

Angel

Job Details: 03/07/2022

Replaced valve tested dispenser. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 03/07/2022

"CC that the unit is not cooling. Confirmed. Fz 50* ff 50*. Checked the evaporator no frost pattern on the evaporator. Compressor and fans are running. Will need a new evaporator. The process stub is not long enough. Will need a compressor. The compressor is under warranty ; ordrng 1 W10836706 (Evaporator) and 2 WPW10143759 (Drier)s and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GS01

Near North Royalton, OH 44133

David R

Job Details: 03/07/2022

See other techs PVR. Helped with install of cooktop. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model GST9630PL1

Near Valley View, OH 44125

Gabriel P

Job Details: 03/07/2022

"Replace motor ,coupler,drain pump,capacitor,opt test ok"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GS01

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/07/2022

"Replace cooktop,but trim did not fit on new cooktop and is no longer sticking also the six gromet are not sticking to new cook top ordering parts ; ordrng 6 W11568604 (Gromet)s and 1 W11093627 (Trim stainless)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Avon Lake, OH 44012

Angel

Job Details: 03/04/2022

Cc that unit is not spinning. Ran diagnostics and found error code F0E5 off balance load ran a agitation and spin and was good tested the suspension and were pretty bad they need to be replaced. Joe from maintenance said that he has a pair that he will change them out. Only service call needs to be charged. Opt test ok.

We serviced a

KENMORE WASHER

Model 11026132410

Near Chardon, OH 44024

Joe O

Job Details: 03/04/2022

Cc: not advancing through cyclesFound error codes f8e6(water hazard) f0e5(off balance) f0e3(overload). Ran auto test. Ran calibration. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36DBX00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/04/2022

"Cc: unit shutting off, ice maker making noise when cyclingFound wire shorting noise when door open, then unit shut off. Found switch shorting out. Found chute delay loud during cycling. Needs switch and Ice maker chute delay; ordrng 1 WP2266802 (switch) and 1 WP1120581 (mechanism)"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/04/2022

"Cc unit not heatingRan dryer op test, confirmed no heat. Found ignitor not glowing/no flame. Checked all thermals and connections. Found hi limit cutoff open. Replaced using customer supplied pre Id part. Good ignitor good and flame. Checked airflow through venting at house outlet. Good strong airflow. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Broadview Heights, OH 44147

David R

Job Details: 03/04/2022

"Mullion is damaged, took pics hard to see. Starches all over, customer also mentioned shelf thats damaged from delivery. Took pics. Putting in order for parts. Customer wants notes sent over to her if possible, she is going to try and get a new unit. Told her to contact lowes and whirlpool customer service. ; ordrng 1 W11043010 (Mullion) and 1 W11243759 (Shelf)"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Painesville, OH 44077

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"

We serviced a

SAMSUNG DRYER

Model DV220AEWXAA01

Near Burton, OH 44021

Brian M

Job Details: 03/04/2022

"Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JGDE WW

Near Painesville, OH 44077

Dan H

Job Details: 03/04/2022

"Cleared evaporator , installed new heater and bimetal, op test good"

We serviced a

KENMORE DRYER

Model 110.65132411

Near Painesville, OH 44077

Dan H

Job Details: 03/04/2022

"Customer complaint of squealing noise, confirmed noise is coming from pulley, installed dryer repair kit, op test good ; used 1 4392065 (Repair kit) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FEF326FBC

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Replaced control and temp sensor. Temp sensor had different connection, had to splice off connection from old sensor to new. Ran at 350, good, heat cycling. Op test ok."

We serviced a

GE REFRIGERATOR

Model PDS22SCPARSS

Near Lakewood, OH 44107

Corina B

Job Details: 03/04/2022

"Replaced the control. Did not push unit back already in the middle of the floor. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Cleveland, OH 44111

Corina B

Job Details: 03/04/2022

CC that the ice maker is not working. Confirmed. Ice maker is not cycling. Replaced the ice maker. Cycled. Opt test ok

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Sheffield Lake, OH 44054

Marie V

Job Details: 03/04/2022

"Cc that the unit will not drain. Unplugged unit and waited a few min and plugged back in. Press valve and unit started draining. Ran diag , one error about water temperature. Explain cust to run hot water before starting unit. For now unit is working good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/04/2022

Installed heater Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/04/2022

Installed control and inlet valve. Ran quick wash cycle x2. Fabric softener flashes both times. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/04/2022

"Cc: noise during operationCustomer stated roughly every 10 mins unit makes strong growling noise then stops. No abnormal noises upon arrival. Tested fans and damper and compressor. Customer stated similar to damper noise but a lot louder. Found ice maker running with no water hooked, noise coming from water valve. Turned off ice maker. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBRS21KDH01

Near Beachwood, OH 44122

Jason N

Job Details: 03/04/2022

Cc unit making grinding noiseCustomer states unit occasionally makes a grinding nose. Started unit into cooling mode. Found evaporator fan motor bearings are worn causing motor to squeal. Unit will need evaporator fan motor. Part (2160412) is NLA for unit. Unable to repair.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/04/2022

Installed ui OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Replaced motor, shifter and capacitor. Ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ3

Near Cleveland, OH 44111

Corina B

Job Details: 03/04/2022

CC that there is a loud noise. Confirmed. Found the support roller worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

GE DRYER

Model GTD84GCPN0DG

Near Avon Lake, OH 44012

Angel

Job Details: 03/04/2022

Cc that unit was shutting off quick on a auto dry removed door and found wire out of place replaced tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Aurora, OH 44202

Brian M

Job Details: 03/04/2022

Cc of leak still Could not find anything to lead to a leak Ran test cycle no issuesReplaced bellow Ran test again still no issue Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Beachwood, OH 44122

Jason N

Job Details: 03/04/2022

"Cc unit leaking from doorRan wash test with door split. Found leaking from vent gasket. Unit needs vent gasket. Replaced using misc. truck stock part. Reran wash test for 10 minutes, no leaks found. Op test good.; used 1 WP8269259 (Gasket) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABR2222FES

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Replaced defrost thermostat and control. Noticed ice building up on evap line as well, could indicate sealed system repair. Customer to monitor for cooling and give 24hrs. If anything else pop up we will return. As of now, op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Brooklyn, OH 44144

Corina B

Job Details: 03/04/2022

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, OH 44140

Angel

Job Details: 03/04/2022

Replaced pump and valve tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LSW9700PQ2

Near Westlake, OH 44145

Jason N

Job Details: 03/04/2022

"Cc unit not agitating and or spinningRan wash unit filled but did not agitating, only humming noise. Ran spin test, same result, unit only humming. Pulled drain pump off to ensure not jammed. Motor and trans free spinning, no binding anywhere in drive. Checked power to motor start windings gray to red, reading 117v when timer pulled out. Unit needs drive motor. ; ordrng 1 WP661600 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Bedford Heights, OH 44146

Joe O

Job Details: 03/04/2022

Installed handle. Op test ok

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Parma, OH 44129

Manny

Job Details: 03/04/2022

"Cc unit has no power, verified and no lights on on console, checked power to unit have 121VAC removed control checked power to ui no power to ui disconnected ui connector and led on control goes off and looses power, unit will need main control and console Ui. Customer will not proceed with the repair at this time.; ordrng 1 WD21X24901 (Electronic control) and 1 WD21X23462 (User interface), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma, OH 44129

Manny

Job Details: 03/04/2022

"Replaced ice maker, opt test ok advise customer to allow 24 hrs to get a full bin"

We serviced a

GE DRYER

Model DBXR463EG6WW

Near Mentor, OH 44060

Dan H

Job Details: 03/04/2022

"Customer complaint that felt fell off, confirmed, installed new felt, op test good"

We serviced a

MAYTAG WASHER

Model MVWC200XW1

Near Garfield Heights, OH 44125

Marie V

Job Details: 03/04/2022

Replaced belt. Ran calibration. Op test ok

We serviced a

JENN-AIR RANGE

Model JDS9860CDB00

Near Amherst, OH 44001

Gabriel P

Job Details: 03/04/2022

Check element for continuity is good check voltage going to element is 51 no good ordering control ; ordrng 1 WP8507P231-60 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bedford, OH 44146

Joe O

Job Details: 03/04/2022

"Cc: pump running after opening lidCustomer stated they had wet clothes in unit when issues started, but unit was off. Drain pump running. Advised customer on pressure issues, and the unit may have gotten a overflow issue due to water from clothing. Found error codes f0e5(off balance). Ran auto test and calibration. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Parma, OH 44134

Marie V

Job Details: 03/04/2022

"No refrigerant to recover, unit had a leak. Replaced filter drier and sealed up the leak at the suction line. Set unit into a vacc, filled unit with 4.7oz r134a. Full frost pattern. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Columbia Station, OH 44028

Marie V

Job Details: 03/04/2022

Cc that when you open the door it just drops. Confirmed. Pulled out unit a little and found that the spring was off place. Corrected issue. Optest ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 03/04/2022

Found error code f4e3 motor not running ordering pump motor ; ordrng 1 W11416363 (Pump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/04/2022

Found leak leaking from valve it needs to be tighten correct issue opt test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, OH 44133

Manny

Job Details: 03/04/2022

"Cc unit still doing the same thing, went to replace interlock switches, terminals are bigger than original switches when I look at the box it was a different part number than what we ordered. Reordering interlock switches ; ordrng 1 W11244494 (interlock)"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Solon, OH 44139

Brian M

Job Details: 03/04/2022

Installed blower noise reduction and installed idler and rollers Unit still seems to have a slight vibration can not determine cause ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Bedford, OH 44146

Joe O

Job Details: 03/04/2022

Installed drain hose. Ran test cycle. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/04/2022

"Found fuse open,replace from t/s,opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF9

Near Geneva, OH 44041

Dan H

Job Details: 03/04/2022

"Customer complaint that op test good unit is not cooling, fresh food section temperature at 51 degrees, freezer section temperature at 26 degrees, found evaporator frozen solid, defrost thermostat is open, unit needs new defrost thermostat ; ordrng 1 242115279 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD5630HC3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/04/2022

"Cc unit not heating Ran unit on timed dry high temp. Good ignition and flame. Let cycle several times. Customer stated they use regular setting and it stays on sensing the entire cycle without ever heating. Used damp clothing load, confirmed unit stays in sensing without heating. Checked thermistors resistance, outlet good at 69k, inlet good at 17k. Ran diagnostics mode, unit powers down when running door switch test. Tried twice, unit powered down each time. Ordering console and ACU. Customer had to leave, unable to reschedule with next date.; ordrng 1 W11384512 (Console) and 1 W11512510 (ACU)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44111

Angel

Job Details: 03/04/2022

Cc that unit started doing the same beep again. Checked error codes and had the F8E4 float switch open can not locate any leaks and the drip pan and float switch are completely dry no water residue or nothing. Called AB to see if he had any ideas and said to replace control board and float switch. Ordering parts.; ordrng 1 W11410066 (Control) and 1 W11545764 (Float switch)

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Strongsville, OH 44136

Manny

Job Details: 03/04/2022

"Cc unit not draining, found unit almost half way full of water, used shopvac to drain water, removed pump as pump is not working, unit need a drain pump.; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW

Near Solon, OH 44139

Brian M

Job Details: 03/04/2022

Cc unit gives error about drain Found no errors Ran auto test and calibration Found drain pump cable to have separated Put wire clip on to connect lineAdvised to connect to WiFi If cant connect advised to call whirlpool about connections

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Maple Heights, OH 44137

Joe O

Job Details: 03/04/2022

Installed belt. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 03/04/2022

Found pulley squeaking replace from t/s opt test ok ; used 1 279640 (PULLEY-IDR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Independence, OH 44131

David R

Job Details: 03/04/2022

Replaced both FF gaskets. Good. FZ gasket not needed. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44135

Corina B

Job Details: 03/04/2022

Readjusted the dishwasher. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Olmsted, OH 44070

Angel

Job Details: 03/04/2022

Replaced ui console and harness. Tested unit in diagnostics ran through all steps. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Cleveland, OH 44120

Jason N

Job Details: 03/04/2022

"Cc unit needs door gasket replacedCustomer stated hes getting condensation in his ff section occasionally. Replaced door gasket using customer supplied pre id parts. Noticed RH door broken at lower corner, hinge receiver sticking out. Unit will need RH door replaced, as this is causing door not to close tightly. Advised customer 4-8weeks and call office to schedule when door arrives. ; ordrng 1 LW10413519 (Door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Strongsville, OH 44136

Manny

Job Details: 03/04/2022

"Cc unit not washing properly k ran diagnostics and noticed basket spinning slow during spin cycle, removed basket and found a lighter stuck between basket and tub preventing unit from spinning, removed lighter and ran test cycle, op test ok"

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/04/2022

Cc unit not starting Found button broken Needs button

We serviced a

MAYTAG DRYER

Model MDE8400AYW

Near Beachwood, OH 44122

Joe O

Job Details: 03/04/2022

"Cc: burning smell, noise while runningFound loud squeal when running. Found roller seizing to shaft. Needs rollersCustomer does not want to repair at this time ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Brook Park, OH 44142

Corina B

Job Details: 03/04/2022

"CC that the unit is leaking from the right side. Found the unit is not secured on the left side. Started a cycle, no leaks. Secured the dishwasher left side. Found the inner door seal, not flush with the tub. Will need a inner door. Part is nla. ; ordrng 1 99002970 (Inner door)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

Angel

Job Details: 03/04/2022

Cc that unit was not filling as should and that and that she hasnt been able to do the update on unit and wash plate has stains. Explained to her that for the wash plate she would have to get a authorization from whirlpool because its a cosmetics issue not a functioning issue. Verified what she was saying about the not filling and washer was fine she had the cycle on normal and explained to her that she will not get anymore water than what she had because a normal cycle is supposed to save you on water even if she has it in deep water wash she would have to select heavy duty cycle or bulky items to get more water. We also tried to pair the unit to her phone again so we can try to do the update which we were not successful asked her to get in contact with whirlpool and and have a representative that can help her out with the update.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/04/2022

Installed infinite switch. Tested. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HB06

Near North Olmsted, OH 44070

Manny

Job Details: 03/04/2022

"Cc unit has a high pitched noise, verified and loud noise sound like mag, replaced mag with pre id part, ran test and no noise, mounted unit back up and ran test noise is there again ran a few test and found out the source of the noise, noise is coming from the unit vibrating against the cabinet, pushed on the side as noise begins and it went away, advise customer to have contractor come back and set the bracket straight since the unit looks closer to the cabinet on the right side and since thats when the Mag is vibration will be stronger. Opt test ok unit is heating and working as designed."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Parma, OH 44134

Gabriel P

Job Details: 03/04/2022

"Found hub striped replace from truck stock,then ran test show customer unit agitating,opt test ok opt test ok ; used 1 W10528947 (HUB), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44053

Angel

Job Details: 03/04/2022

Cc that unit is not cooling in both sections. Checked temperatures and ff section was at 64* and freezer at 28*. Started verifying issue and found evaporator cover frosted all up. Steamed out frost and removed cover and found that unit is not going into a defrost. Verified thermistor and was reading good was a little out of place so fix and zip tied it also verified heater and was functioning as well. Ordering ui.; ordrng 1 W11203289 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT371SZBB00

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 03/04/2022

"CC that the unit is not cold enough. Confirmed. Checked the frost pattern on the evaporator, ball of ice on the top right hand. Will need a new evap. ; ordrng 1 WPW10314205 (Evaporator) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

HOTPOINT WASHER

Model HTWP1400F1WW

Near Cleveland, OH 44108

Jason N

Job Details: 03/04/2022

"Cc unit not agitating Customer stated unit doesnt agitate and the drains out. Started wash cycle, unit fills but doesnt agitate. Checked motor, found broken wire to motor control. Spliced wire and connected using wire nut. Unit agitating. Ran spin and drain. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Jason N

Job Details: 03/04/2022

Installed UI board. Advised customer to monitor ice production after the next few days and let us know if its continuing to work. ; saved tckt

We serviced a

MAYTAG RANGE

Model MGR7662WQ0

Near Lorain, OH 44053

Angel

Job Details: 03/04/2022

Replaced left and right orifice holders with lines. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Elyria, OH 44035

Marie V

Job Details: 03/04/2022

"Cc that the ice maker stopped working. Took temps, 35* fresh food and 0* on freezer. Tried to jump start ice maker because it stuck on the heater spot, ice maker is getting 120V. Will not operate. Replaced from T/S. Did not cycle. Rebooted unit, pass, leveled unit and tightened freezer handle. op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRE00

Near Conneaut, OH 44030

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 WPW10143759 (Drier) and 1 W10314606 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Ashtabula, OH 44004

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is leaking, found a crack in the water inlet; ordrng 1 W11535094 (Wtr inlet)"

We serviced a

GE RANGE

Model JBS160DMBB

Near Ashtabula, OH 44004

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is not working, confirmed, found terminal block burned, unit needs new terminal block; ordrng 1 WB17T10011 (Terminal block)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/04/2022

Cc that the unit runs but no heat. Confirmed. Verify power. Pass. Found cut off open. Replaced cut off. Tested unit. Pass. Op test ok

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