We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near North Ridgeville, OH 44039
David R
Job Details: 05/18/2021
"Cc unit not working, got F6E2 error code. Went into diagnostics, found F6E2, F2E1. Tried to go past diagnostics into manual to tech and calibrate, UI buttons will not work. Followed tech sheet for errors. Continuity passes in UI harness. Will need UI. Gave customer estimate, customer paid SVC, do not order parts ; ordrng 1 W11120178 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Dan H
Job Details: 05/18/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/18/2021
Cc unit not dispensing Found liner dented in Used square spacer to hit switch OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock
We serviced a
MAYTAG WASHER
Model HAV4657AWW
Near Cleveland, OH 44103
Dan H
Job Details: 05/18/2021
"Customer complaint that unit started smoking, confirmed, motor is smoking because transmission is seizing up gear oil all over under unit, unit needs new transmission and motor, unit cannot be repaired cause special tool to remove transmission is no longer available ; ordrng 1 WP21001950 (Motor) and 1 35-6615 (Transmission), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JGRP430WP01
Near Cleveland, OH 44102
Dan H
Job Details: 05/18/2021
"Installed new user interface, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/18/2021
"Replace control and user,then preheat to 350 ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kirtland, OH 44094
Dan H
Job Details: 05/18/2021
"Customer complaint that door gasket fell off, confirmed, installed new door gasket, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/18/2021
"Cc that the unit does have power but a cable got melted in the back. Confirmed. Unit terminal block shorted. Replaced terminal block and power cable from T/S. Tested unit op test ok ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44135
Marie V
Job Details: 05/18/2021
"Cc that the unit never worked since installed . Ran diag found error code of F8E1 long fill no fill. Check water coming in cold water was not filling properly, hot was good. When pulled unit out to unplug cold hose found that the hose was kinked . Corrected issue tested hose when it was unplug from washer good water pressure. Put everything back, calibrated unit and started a normal cycle. Op test ok advice cust that if unit is set to normal it will not fill more than half way. Will need to use other cycle to get deep water wash."
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Cleveland, OH 44120
Jason N
Job Details: 05/18/2021
"Installed gearcase, motor, actuator and capacitor. Ran calibration and auto test. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rocky River, OH 44116
Marie V
Job Details: 05/18/2021
"Cc that the unit does not cools and that ihe control is only showing 2 lines. Confirmed control is not working, cant get it to diag , control is shorted. Will need main control. Cust will call back to try to get help from whirlpool. ; ordrng 1 WPW10503278 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Grafton, OH 44044
David R
Job Details: 05/18/2021
"Cc smelled gas, had fire department out as well. Used soap and water, tightened all connections. Found knob turned to on position slightly almost to ignite, could of have been causing gas to leak out as well. Corrected, tested, bake 350. Good, oven an$ gas turning off when it should. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Dan H
Job Details: 05/18/2021
"Customer complaint that unit is not drying properly, found foil vent folded in on itself, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is heating, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/18/2021
"Replace both tubs opt test ok and also had bottom plate not align but correct issue,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Maple Heights, OH 44137
Corina B
Job Details: 05/18/2021
Igniter was replaced. The cover for the igniter is broken. Opt test ok.Cust can install part; ordrng 1 W10811916 (Plug)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44120
Jason N
Job Details: 05/18/2021
Installed shelf frame. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4709AWB1
Near LaGrange, OH 44050
David R
Job Details: 05/18/2021
"Cc unit not start, only three buttons working on control panel. Everything plugged on, disconnected wires to try out. No change in result. Will need new control panel. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 W10810390 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.742524
Near Rocky River, OH 44116
Marie V
Job Details: 05/18/2021
"Cc that the unit stopped cooling and it was making a clicking noise. Took temps both sections were at 75*. Started unit and waited too see frost on evaporator, never started unit is leaking refrigerant. Will need evaporator , evaporator is not longer available ,; ordrng 1 2254249 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Oberlin, OH 44074
David R
Job Details: 05/18/2021
Replaced lid. Tested. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Avon, OH 44011
Gabriel P
Job Details: 05/18/2021
Took pump apart is clear supply water to unit and voltage it drain cant find and issue with unit is working as design
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Amherst, OH 44001
Gabriel P
Job Details: 05/18/2021
"Replace pump assembly then ran calibration test pass,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mantua, OH 44255
Brian M
Job Details: 05/18/2021
Cc unit not drying Found error for vent stuck and wash motor Could not get unit to run auto test kept shutting off Needs control ; ordrng 1 W11410070 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Aurora, OH 44202
Brian M
Job Details: 05/18/2021
"Cc of error Found stored errors f6e2 and e3 Needs control and UI ; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Aurora, OH 44202
Brian M
Job Details: 05/18/2021
Cc of unit grinding Could not duplicate noise but found stator bolt missing Replaced stator bolt Ran another test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Ravenna, OH 44266
Brian M
Job Details: 05/18/2021
Cc shelf sagging Found shelf bowed needs shelf and rack No need for return customer to install ; ordrng 1 WPW10486290 (shelf-glas) and 1 WPW10468557 (track) and 1 WPW10468556 (track) and 1 WPW10468555 (track)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Kent, OH 44240
Brian M
Job Details: 05/18/2021
Cc of noise and ice cracking Found normal operating noises Could not determine issue with ice Unit is producing ice fine just has cracks in cubes Advised to lower temps
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 05/18/2021
I install the new part it did not work. I found a tech sheet online I tested the turbidity sensor it was open needs a new sensor; ordrng 1 WD21X10494 (T sensor)
We serviced a
GE RANGE
Model JBP90AS1 AA
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2021
Lightning struck the house probably about two weeks ago customer told me control board failed part is discontinued customer will buy new
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/18/2021
Cc of noise Ran test cycle noise customer Is hearing is the clutch activated OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Painesville, OH 44077
Dan H
Job Details: 05/18/2021
"Customer complaint of loud noise, noise is agitator , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Solon, OH 44139
Jason N
Job Details: 05/18/2021
Installed ff evaporator cover. Evaporator fan running. Op test good.
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Burton, OH 44021
Brian M
Job Details: 05/18/2021
Cc unit not turning on Pushed button unit started no issue found at this time
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Warrensville Heights, OH 44128
Corina B
Job Details: 05/18/2021
"Replaced the gearcase, cam, shifter, motor, capacitor and belt. The cam that was here was missing a part. Used my cam from t/s. Ran a calibration. Started a load of clothes. Optest ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/18/2021
"Replace parts,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Kirtland, OH 44094
Jeff M
Job Details: 05/18/2021
There is frost buildup inside the evaporator the house is the icemaker needs a new seal kit. The evaporator fan in the freezer has failed also needs to be replaced; ordrng 1 5303918784 (Gasket kit) and 1 809069201 (Evap fan) and 1 S (S)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 05/18/2021
Installed the new part op tested good.. I have the old one for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFD2535FES
Near Chardon, OH 44024
Brian M
Job Details: 05/18/2021
Recovered refrigerant Installed evap Flushed unit 3 times with nitrogen Ran 28 inch vac Recharged still going into 20 inch vac Called whirlpool non repairable restriction in cap tube on condenser. Condenser non replaceable
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Perry, OH 44081
Dan H
Job Details: 05/18/2021
"Installed new gearcase and belt, op test good"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Corina B
Job Details: 05/18/2021
"Entitlement is good. CC that the unit does not work. Ran diag F5E1 LID SWITCH FAULT, F5E3 LID UNLOCK FAULT. Cleared the codes. Tested the lock, out of range. Will need a new lock. Replaced the lock from t/s. Ran a rinse and spin. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near University Heights, OH 44118
Corina B
Job Details: 05/18/2021
Cc that under refrigerator was still leaking. Verified and found filter housing leaking will need filter housing replaced. Cust is using a non oem filter. Found the filter to the housing is dripping with water. Took pictures of the flooring. Advised cust to replace the saddle valve with an inline valve. Will need a new housing and grill. ; ordrng 1 WPW10121138 (Filter housing) and 1 WPW10184880 (Grill) and 1 WP2260518B (Cap)
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA
Near Cleveland, OH 44144
Corina B
Job Details: 05/18/2021
"CC that the dryer does not turn on, heard a thump. Found the dryer belt is broken. Will need a new belt. Replaced the belt from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44102
Corina B
Job Details: 05/18/2021
Replaced the rail. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Willoughby, OH 44094
Dan H
Job Details: 05/17/2021
"Customer complaint that oven is not lighting , confirmed, control is not sending 120vac to igniter, installed new control, op test good"
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Parma, OH 44134
David R
Job Details: 05/17/2021
"Cc unit making noise while drum turning. Found a loose screw to baffle, checked all 3, found some coins also stuck. Removed. Tested. No noise. Questions also about unit not stop running. Does stop intermittently. I cleared out a lot of debris build up that led outside the vent. Ran on auto dry for 5 mins, unit got to off and made signal noise. Same for time dry cycle and auto dry permanent cycle. Unit is testing good. ***customer said another company just replaced a fuse inside. If still having problems would suggest replacing timer WPY308254*** letting customer know, advise for a vent clean out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rome, OH 44085
Jeff M
Job Details: 05/17/2021
Upon my arrival customer told me the icemaker is not working. I ran it through a harvest cycle it tested good I ran it through a cycle to test the home positioning of the icemaker tested good I ran it through a icemaker fill test and it came out both icemaker and dispenser indicating that the solenoids on the duel valve has failed and a partial open position. The main water valve in the rear is what is holding the water back at this point needs a new duel water valve; ordrng 1 WPW10341329 (Water valve)
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM1
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Cc of noise Found noise coming from sump motor Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44109
David R
Job Details: 05/17/2021
"Replaced parts. Ran test 51-52. Good. All components working correctly. Ran drain and spin cycle to test, good. Normal cycle and canceled. . Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details: 05/17/2021
When the unit is agitating it makes a very loud clanking sound. Explain gears that sits inside the clutch mechanism or rattling needs a new clutch and spline gearing; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Brooklyn, OH 44144
David R
Job Details: 05/17/2021
"Cc oven not working. Found broken ignitor, replaced from t/s. Tested. Nothing light up in oven still. New ignitor good. Not correct power coming down. Ordering control and valve. Also customer doesnt not have a bulb in oven, looks like something is broken inside. Customer is buying bulb themselves but ordering the light cavity as well. Control, valve ; ordrng 1 W11126814 (Control) and 1 WP98014893 (Valve) and 1 W10856866 (Socket), used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Avon, OH 44011
Gabriel P
Job Details: 05/17/2021
"Replace gasket,and steam opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Andover, OH 44003
Jeff M
Job Details: 05/17/2021
I found that the unit was tripping the breaker. Upon further inspection I found a burn mark between the back panel of the washer and the venting to the dryer. With my voltage meter the vent in the dryer has 120 V the vent to the washer has 90 V the vent to the screw that holds the outlet in place has 120 V if the dryer is unplugged vent to the screw holes the outlet in place now it has 80 V. Customer needs an electrician
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details: 05/17/2021
"Cc unit not starting Ran diagnostics, found code f7e5 for shifter fault. Ran auto test, shifter will not shift. Replaced using truck stock shifter. Shifter will not shift, checked voltage to shifter from control board, good at 123v. Checked power at shifter, 0v. Checked continuity from control board to shifter, found neutral wire open. Tried repairing wire, no good, unit will not shift properly. Ordering main control and wire harness. Control not showing in stock, office to contact customer with next service date. ; ordrng 1 W11399433 (Main control) and 1 W11545744 (Harness), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Cc unit not heating Found loud buzz coming from mag and unit pulling 12amps Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 W10754299 (magnetron)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that unit is not spinning, confirmed , found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Conneaut, OH 44030
Jeff M
Job Details: 05/17/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Westlake, OH 44145
Marie V
Job Details: 05/17/2021
"Cc that the UI does not always work, you have to press several times to get it to start also it looks like is not filling all the way.. I have the part, will replace. Ran diag found error code of F0E5 off balance load. Deleted error code. Replaced parts, ran calibration and auto test, explain that the unit only need 1-2 tablespoons of detergent and 6-7 bath towels = a full load.. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mantua, OH 44255
Brian M
Job Details: 05/17/2021
Installed lid
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Avon, OH 44011
Marie V
Job Details: 05/17/2021
"Replaced parts. Tested unit. Op test ok. Advice cust to call a company to make sure that the vent is clear, unit is on second floor vent is not on fist floor, cant verify properly the air flow."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44111
David R
Job Details: 05/17/2021
"Replaced part. Actually found drain hose was positioned incorrectly from installed, crimped and not draining. Corrected position. Tested. Good. Op test ok"
We serviced a
MAYTAG DRYER
Model MDE18PDAYW0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/17/2021
I put $.50 into the coin operated machine and it worked unit tested good original complaint with someone lodged a nickel in the coin operated machine upon my arrival there was no nickel someone must have removed it
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Jason N
Job Details: 05/17/2021
"Cc unit not cooling again, dispenser only working intermittent. Customer stated unit cooled for 4 days then stopped again. Found both sections at a room temperature, compressor is not running. Ran test 38 and 39, compressor still not running. Called wp techline, Bruce, sounds like a restriction/contaminants in system causing compressor failure, replaced compressor and Orion board, backflush system with nitrogen before compressor install. Compressor not showing in stock, but customer insistent on scheduling for his next day off. Advised compressor may or may not have arrived by then. ; ordrng 1 W11025999 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/17/2021
"CC that the unit does not advance in time dry. Checked outside vent, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on did not advance. Will need a timer. ; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near University Heights, OH 44118
Corina B
Job Details: 05/17/2021
Replaced the drain pan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/17/2021
"Cc unit not agitating, was not draining properly. Customer stated the main issue is the unit not agitating. She stated unit is draining properly, just sometimes clothing is coming out damp when she was doing small loads. Possible unbalanced load situation. Ran diagnostics, found codes f7e5 for shifter fault. Ran auto test, unit did not shift to agitate. Checked shift actuator, found shift lever had slipped out of splutch yoke. replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Jason N
Job Details: 05/17/2021
"Cc unit leaking from dispenser Stacked unit. Removed dryer from top of washer. Replaced dispenser using customer supplied pre Id part. Ran wash test, unit filled with water through dispenser. No leaks found. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that water keeps filling in cycle and clicking noise, ran diagnostics found f8e1(long/no fill) error code, found drain hose installed lower than 39, advised customer that drain hose must be a minimum of 39 off of floor, started normal wash cycle, unit filled and began washing, drained and repeated with same results, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/17/2021
Replaced the lid lock. Started a cycle. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ravenna, OH 44266
Brian M
Job Details: 05/17/2021
"Cc unit leaking Found water to be entering freezer from ff section Found water to be pooling into vent into freezer section Possible leak coming from bladder Removed bladder and spliced tubing together Advised to watch just in case Needs bladder and valve Most of the damage is in basement Customer stated this is not A Freds Appliance Issue Damage was not caused from previous repairs She is contact with seller and whirlpool ; ordrng 1 W11043013 (valve) and 1 W11346622 (Bladder), used 1 WR2X8545 (1/4 UNION) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Ravenna, OH 44266
Brian M
Job Details: 05/17/2021
Recovered refrigerant Installed compressor and evap Ran 28 inch vac for 20 min Recharged with 3.7oz r134a Normal frost pattern showed Advised to let cool for 48 hours
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 05/17/2021
Cc unit still doing the same thing Called whirlpool because wires where ohming out fine Found break in pink wire in between tub and cabinetSpliced pink wires back together but its putting to much tension on lower harness wire harness is needed; ordrng 1 W11130936 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
David R
Job Details: 05/17/2021
"Parts not needed. Cc unit not spinning correctly, a lot of hot water at beginning of cycle. Tested and found hot/cold hoses reversed. Corrected. Also leveled unit on slanted floor, piece of wood under. Tested, good. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Painesville, OH 44077
Dan H
Job Details: 05/17/2021
"Customer complaint that control panel is damaged, confirmed, unit needs new console, part is out of stock so not scheduling return appointment ; ordrng 1 W11164063 (Console)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lorain, OH 44053
Gabriel P
Job Details: 05/17/2021
"Replace all parts,ran calibration and auto test pass opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/17/2021
Call bj senior tech explain that the unit not closing door all the way and that you have to push it in order two close and heat so we had a technician working on same unit and same issue and whirlpool ask to replace piston and latch door and switches and also add second technician on this job ; ordrng 1 W11201804 (Piston) and 1 W11201860 (Latch door) and 1 W11201858 (Latch door) and 3 W11397156 (Switches)s and 1 W11305909 (Monitor switch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Euclid, OH 44132
Jason N
Job Details: 05/17/2021
"Cc unit not tumbling.Ran dryer test, motor running, drum is not turning. Found belt broken. Replaced belt using dryer repair kit belt. Reran dryer test. Drum turning and unit is heating. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
David R
Job Details: 05/17/2021
"Cc questions about shaking during spin cycle, top loader. Unit is leveled. No error codes. Tested diagnostics, good. Put a load of towels in, 5-6. Ran a normal cycle to get towels wet. Drained, then ran a drain and spin cycle. Checked spinning, good. Normal. Unit test good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
Gabriel P
Job Details: 05/17/2021
replace door opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that lights are out, confirmed, unit needs new led module , installed new led module, op test good ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint of loud noise, confirmed, noise is coming from compressor,internal bearings are worn, compressor is very hot to the touch, unit needs new compressor, ran entitlement, compressor replacement is covered ; ordrng 1 WPW10507886 (Comp)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 05/17/2021
"Cc that the washer wont turn on. Confirmed, ran diag got error code of F6E2 Communication Error: UI Cannot Hear ACU. Check outlet, is good and grounded. Check harness on UI , pass. Did encoder pass. Check for 5VDC getting out of control to UI, none. Unit will need main control and UI. Advice cust to call Maytag to see if they help with repair. ; ordrng 1 W11170706 (Control) and 1 W11115285 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Cc that the temp set on the control does not match the temp also one day opened door and the numbers were flashing and unit was clicking and theres nothing you can do, cant change the settings on control. Confirmed unit is set to 4 on freezer temp is 5* 10*.and fresh food section is set to 7 coldest and the temp is 37* 43*. I tried to put unit into diag, failed,cant get unit to diag or force defrost on it.u it will need control. Replaced from T/S and programmed unit to 0-1. Motor damper opened up unit started running. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Middlefield, OH 44062
Dan H
Job Details: 05/17/2021
"Customer complaint that unit does not heat sometimes, heated a glass of water 10 times, unit heated every time , unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFFS5115PW0
Near Cleveland, OH 44102
Jason N
Job Details: 05/17/2021
"Installed motor control. Ran spin test, no faults, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Strongsville, OH 44149
David R
Job Details: 05/17/2021
"Cc squeaking noise when spin starts up. Verified, nothing stuck or loose. Ordering gearcase and cam ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Corina B
Job Details: 05/17/2021
CC that the bottom oven does not heat. Ran diag F6e0 Oven user interface lost communication checked the lower oven the bake 19. 5 ohms. Checked the thermal fuse good. Will need a main control and ui. ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)
We serviced a
AMANA REFRIGERATOR
Model ABB2223DEW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/17/2021
Found a leak behind condenser fan then line that is on drip pan need to but 5/16 tubing also ordering dryer filter Im out ; ordrng 1 WPB2150504 (Dryer filter) and 2 WPW10143759 (Dryer filter)s
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Corina B
Job Details: 05/17/2021
"Cust showed pop, sent pic. CC that there is barely any water, and it does not drain. Ran diag F8e6 Water Hazard f3e3 Inlet Water Temperature Fault f7e4 Basket Re-engagement Failure. Checked the drain pump, good. Stand pipe, good. Checked the water pressure good. Water level pressure sensor, good. Hoses are not leaking. Will need a main control. Office to reschedule advised cust to use 1/2 to a tablespoon of he detergent and 6-8 bath towels equals a full load. ; ordrng 1 W11419171 (Control)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/17/2021
"CC that the heater some times works and then does not. Ran diag f2e1 stuck key. Ran a calibration, heater turned on. Adjust to run the hot water in the sink before starting the dishwasher. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/17/2021
"Cc unit not drainingCustomer stated it doesnt drain fully. Ran cancel drain, drain pump running, but water is not being pulled out. Pulled drain pump, and drain line from sump. Found debris blockage in drain line, snaked out drain line. Reconnected. Ran wash test then cancel drain. Unit driving out fully. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8655XB00
Near Strongsville, OH 44136
David R
Job Details: 05/17/2021
Cc unit knob broke and burner valve will not move at all. Verified. Order manifold and knobs ; ordrng 1 WPW10204706 (Manifold) and 4 WPW10296917 (Knobs)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burton, OH 44021
Dan H
Job Details: 05/17/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Independence, OH 44131
Corina B
Job Details: 05/17/2021
"Checked the terminal block l1 to n 120 volts. L2 to n 0 volts. L1 to l2 120 volts. Checked the breaker fuse, open on the l2 side. Will need a new fuse."
We serviced a
GE DRYER
Model GUD27ESSJ1WW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc sometimes unit cuts off and cuts circuit breaker. Let customer know to make sure that no other appliance is on the same line. Can get an electrician to check out outlet and circuit breaker. I did find the terminal wires loose, tightened down. Unit did no shut off while I was there testing out. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Put part in place, tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBWW
Near Madison, OH 44057
Jeff M
Job Details: 05/17/2021
The fresh food evaporator drain was frozen I steamed the drain unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Cleveland, OH 44102
Marie V
Job Details: 05/17/2021
Cc that the unit had an error code of f1e1. Cannot work on unit when is loaded with bugs. Whirlpool will contact cust. Took pics.; saved tckt
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Marie V
Job Details: 05/17/2021
"Cc that the unit will not start just beeps 3 times, once they shut the breaker off and back on and it worked , but does nothing now. Confirmed ran diag 815 is all I can get, unit does not operate because thinks that the door is open. Door test ok. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER5750BAW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc unit broil is coming on by itself. Breaker was off. Turned on, no error code popped up but broil is coming on by itself. Checked service manual, F1 would replace control. Looked up on Marcone, part 74006186 is NLA. Called office to check part research."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, OH 44113
Corina B
Job Details: 05/17/2021
"CC that the unit turns on and off, the top basket to the freezer the wheels are broken off. When arriving the unit was not turning on. No fans, no compressor. Checked the compressor with the inverter box, good. Service pointer W10823361D Will need a main control. The upper rail is nla. ; ordrng 1 W10818296 (Control) and 1 2257442 (Upper basket)"