Service History 307 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Middleburg Heights, OH 44130

Angel

Job Details: 04/05/2022

"Cc that unit will make couple of ice. Verified temperatures and freezer is at 2* and ff section is at 38*. Ran diagnostics and found error code for ice maker E2 lost home position. Cycled ice maker and worked also did the fill test unit is not receiving enough water. Ordering ice maker because of error code also ordering heater, valve, and ui.; ordrng 1 W11482383 (Valve) and 1 W11483245 (Icemaker) and 1 W11330971 (Ui) and 1 W11226501 (Heater)"

We serviced a

KENMORE DISHWASHER

Model 66514573N612

Near Beachwood, OH 44122

Brian M

Job Details: 04/05/2022

Installed pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Olmsted Falls, OH 44138

Angel

Job Details: 04/05/2022

Replaced panel. Opt test ok.

We serviced a

KITCHENAID MICROWAVE

Model KOCE507ESS11

Near Chesterland, OH 44026

Dan H

Job Details: 04/05/2022

"Customer complaint of screeching noise coming from turn table, heard slight squeak from wheels under tray, unit needs new turntable cam and wheels, not scheduling return appointment, customer will install ; ordrng 1 W11110134 (Wheels) and 1 W11179756 (Cam)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Dan H

Job Details: 04/05/2022

"Customer complaint of frost build up, found freezer section evaporator not defrosting completely, defrost thermistor is good, heater is good, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Painesville, OH 44077

Dan H

Job Details: 04/05/2022

"Customer complaint of that wheels broke off and melted, heater is working, installed new wheels, op test good"

We serviced a

SAMSUNG DRYER

Model DV45K7600EW/A3

Near Chagrin Falls, OH 44023

Joe O

Job Details: 04/05/2022

Cc: noise during operationFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Tested. Op test ok ; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Independence, OH 44131

Manny

Job Details: 04/05/2022

"Cc unit console not working, verified and replaced console with pre id part, ran test opt test ok, took core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Rock Creek, OH 44084

Dan H

Job Details: 04/05/2022

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, canceled and let drain, ran manual test cycle, tested all valves and pumps, no leaks found, unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ07

Near Madison, OH 44057

Dan H

Job Details: 04/05/2022

"Customer complaint of loud noise, noise is coming from evaporator fan motor, installed new evaporator fan motor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44052

Angel

Job Details: 04/05/2022

Replaced ui and control and steamed out evaporator again. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Mentor-on-the-Lake, OH 44060

Brian M

Job Details: 04/05/2022

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model GW399LXUS06

Near Cleveland, OH 44124

Jason N

Job Details: 04/05/2022

"Cc unit oven not heating up properlyRan bake test, ignitor glowing but only drawing 2.7A. Ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 300 degrees, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Seven Hills, OH 44131

Manny

Job Details: 04/05/2022

"Cc that unit is banging and moved when start banging, ran diagnostics and no error codes found, ran auto cycle and unit has no issues, unit is lower in the front level unit and ran cycle with 4 large towels and not banging, advise customer to arrange clothes around the tub, and if they hear banging to stop rearrange and restart the cycle, unit is working as designed, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 04/05/2022

Cc that the unit is not washing with hot water. Ran diag found error code F0E4 spin limited by water temp. Followed steps on the tech sheet. Water valve reading in range. Unit will need main control. Office will contact once they have eta on the parts; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Brook Park, OH 44142

Marie V

Job Details: 04/05/2022

"Cc that the unit is not spinning and loud. Rand Ian found error code F0E2 oversuds detected F0E5 off balance load. Tilted unit found lots of black grease and oil that came out of gearcase. Unit will need, gearcase, belt, cam and shifter. Cust will review. Will call back if they want to continue ; ordrng 1 W11159068 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11212745 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rocky River, OH 44116

Marie V

Job Details: 04/05/2022

Cc that the bottom spray arm was not moving and not washing properly. Found spray arm is clogged. Also expla cust that the diverter switch from top to bottom spray arm. I also found middle spray arm clogged. Cust will install.; ordrng 1 WPW10448645 (Spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT190SAYM3

Near Avon, OH 44011

Marie V

Job Details: 04/05/2022

"Ccthat the unit is leaking, confirmed. Found seal at the pump leaking. Took pics of water evidence of leaking. Cust will continue want appointment for the 12.; ordrng 1 WPW10605058 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LWPA

Near Windsor, OH 44099

Joe O

Job Details: 04/05/2022

"Cc: h1 errorFound unit displaying hi temp in freezer section. Found temps in ff section at 39 degrees, freezer at 4 degrees. Reset alert. All fans functioning and compressor. Advised customer to monitor. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Cleveland, OH 44103

Corina B

Job Details: 04/05/2022

"CC that there is a loud noise in the washer and the dryer trips the breaker. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Started a quick cycle with clothes. Advised cust to wrap the clothes around the agitator and to use 1-2 tablespoons of he detergent. One jacket will cause an off balance load. Started the dryer let run for several minutes opened and closed the door, not tripping the breaker. Breaker could be getting weak, to trip. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Euclid, OH 44132

Corina B

Job Details: 04/04/2022

Replaced the adjusters. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Newbury Township, OH 44065

Brian M

Job Details: 04/04/2022

"Cc unit not washing Found sump motor getting but just humming Needs sump ; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT580SGF2WW

Near Rootstown, OH 44272

Brian M

Job Details: 04/04/2022

"Cc u it will not start Found that unit has communication errors but will run in diagnostics mode Needs ui and control ; ordrng 1 WD21X22276 (dishwasher main boar) and 1 WD21X22177 (interface user top), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Strongsville, OH 44136

David R

Job Details: 04/04/2022

Cc unit not draining. Cleared all codes. Replaced drain pump. Ran quick wash and diagnostics. Good. Draining correctly. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Columbia Station, OH 44028

Angel

Job Details: 04/04/2022

Cc that unit will work fine but the cancel button will not work. Tested unit and the cancel will not work unit will need the control replaced. Ordering control; ordrng 1 W11159621 (Control)

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 04/04/2022

"Installed heater element. Ran dryer op test, good heat. Op test good"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Madison, OH 44057

Joe O

Job Details: 04/04/2022

"Cc: not heatingChecked all fuses. Ohmed out contacts in timer. Found contacts open in timer. Needs timer; ordrng 1 W10894766 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Joe O

Job Details: 04/04/2022

Cc: interior lights outInstalled led board and module. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE361LVQ0

Near Mantua, OH 44255

Brian M

Job Details: 04/04/2022

Installed power cable and terminal block OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Strongsville, OH 44149

Angel

Job Details: 04/04/2022

Replaced damper tested for customer. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Euclid, OH 44117

Corina B

Job Details: 04/04/2022

Replaced the valves. Opt test ng. F4e1 is coming up F4E1 Wash heater relay error or no feedback signal. Ohmed out the wires 20 ohms. In range. Will need a main control. Office to reschedule appointment ; ordrng 1 W11550649 (Control)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Amherst, OH 44001

Marie V

Job Details: 04/04/2022

"Cc that the unit is not drying the clothes they are damp by the end of the cycle. Started unit, unit is cycling between 180* and 130* verify airflow outside. Not good. No air is coming out at all. Explain cust they way that the unit works and why is taking too long. Left phone number for cust to call and get the vent cleared out. Unit is working as designed."

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWP3

Near Brecksville, OH 44141

Manny

Job Details: 04/04/2022

"Came to replace tub, removed unit from cabinet went to remove sump pump when I noticed that all components on the bottom are corroded and rusted unit has too much damaged and corrosion, no worth repairing, customer will contact Jennair and see what they can do for them.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10195536 (water inlet port), rqstng P&A on 1 WPW10195039 (float switch), ordrng 1 W10873429 (housing) and 1 WPW10195036 (float assembly) and 1 WPW10463906 (Screen) and 1 WPW10531320 (drain pump) and 1 WPW10333330 (arm-spray) and 1 W11259786 (track) and 1 W11259785 (track) and 1 WPW10546503 (adjuster) and 1 WPW10705575 (sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 04/04/2022

"Cc unit only putting on hot water when set for coldRan diagnostics manual fill tests 1 and 2, found hot and cold water reversed. Corrected water connections. Ran quick wash test set to cold. Unit added cold water and started washing. Op test good."

We serviced a

AMANA RANGE

Model ACR2303MFW5

Near Willoughby, OH 44094

Jason N

Job Details: 04/04/2022

"Cc unit oven not working, cooktop burners are workingChecked power in to unit, found N missing at terminal block from house receptacle. Advised customer to contact electrician to inspect."

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Parma, OH 44134

Angel

Job Details: 04/04/2022

Replaced console tested unit to make sure it had sound. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Brooklyn, OH 44144

Angel

Job Details: 04/04/2022

Cc that unit is banging around. Ran diagnostics and no error codes made sure suspension was good and it was also made sure basket was not loose also tried leveling out unit a little better because the legs were almost all out but the way the floor is you have to extend the legs to level it. Asked customer if he had some towels to run a rinse/spin to see what it would do when it goes into a spin. Rinse/spin finished with no issues at all. Explained to customer to make sure a full load is 6 to 8 regular bath towels and to try to keep clothes classified so they can try to prevent issues with having more weight on one side like mixed loads causing the issue with going off balance. Can not find an issue with unit. Called techline and spoke with Travis explained issue and stated that everything i checked was good and that it was user error

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DFXFN00

Near Strongsville, OH 44136

David R

Job Details: 04/04/2022

"Cc unit not cooling, just moved into house 4 days ago. Came in, unit compressor kicked on. All fans running. Gave 20-30 mins, unit FZ is cooling down in temp. Advised customer to put a bottle of water in both sections and monitor. SVC only."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near University Heights, OH 44118

Corina B

Job Details: 04/04/2022

CC that the unit is not draining. Confirmed. Found the drain hose blocked with food. Cleared hose. Started a cycle drained. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/04/2022

Replaced the knob. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Madison, OH 44057

Joe O

Job Details: 04/04/2022

"Cc: not drainingFound unit attempted to drain. Pump is running, no water draining. Needs drain pump and standing water drained.; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Maple Heights, OH 44137

Manny

Job Details: 04/04/2022

"Cc unit doesnt work, stated they sold the unit and they day of delivery the unit didnt do anything just a humming noise, ran diagnostics and found code F9E1 for long drain, ran test cycle and when unit got stuck draining removed console and and back cover, found pressure hose twisted and kinked, untwisted hose and ran test cycle, unit finished without any issues or error codes, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS4

Near Willowick, OH 44095

Jason N

Job Details: 04/04/2022

"Cc unit making loud noise at sometime in the cycleRan wash test cycle and then cancel drain. Some excessive vibration when unit is draining maybe the fuse of the noise. Replaced drain pump using misc. truck stock part. Reran test cycle, no abnormal sounds heard at this time. Op test good. ; used 1 WPW10348269 (Drain pump) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model GI15PDXZS1

Near Broadview Heights, OH 44147

David R

Job Details: 04/04/2022

"Cc unit making too much ice. Bin thermistor out of range. Will need thermistor. Customer paying SVC ONLY. ; ordrng 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUB24FRERS00

Near Broadview Heights, OH 44147

David R

Job Details: 04/04/2022

"Cc unit making loud noises. Noise coming from evap fan. Will need fan. Gave estimate, customer to pay SVC only. Do not order parts. ; ordrng 1 W10854409 (Motor evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Bedford, OH 44146

Manny

Job Details: 04/04/2022

"Cc just wanted the unit looked at to make sure that there is no issues, ran diagnostics and no error codes, ran test cycle cycle finished with no issues and no codes. Unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 04/04/2022

Cc that unit has a F03. Ran diagnostics and has a F03 and also a F13 error code verified harness and connectors and were good also tested the drain pump and was good as well unit will not let me run anything else and drain pump is not clogged up. Unit will need the control and its still under warranty as well. Office to reschedule ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/04/2022

"Replaced the panel and vent, still bowing. This is a dishwasher that has a built in door.Can not test unit unit it has the front panel on the door. Unit is designed to have a front panel installed. T/l advised to not run dishwasher when there is no panel on. Unit is not installed at this time. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDB01

Near Broadview Heights, OH 44147

David R

Job Details: 04/04/2022

Replaced FF door switch. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Beachwood, OH 44122

Manny

Job Details: 04/04/2022

"Replaced condenser fan and blades, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Cleveland, OH 44115

Angel

Job Details: 04/04/2022

Cc that unit starts leaking from the filter housing as soon as you open the water valve even if it has the bypass on it. Asked customer to turn on valve while i watched the housing and immediately started spraying water. Unit will need filter housing replaced. Ordering part.; ordrng 1 W11346623 (Filter housing)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Solon, OH 44139

Brian M

Job Details: 04/04/2022

Cc of unit being loud Found that no sound cushions are on unit all tub sound shield Needs installer to install properly with shield

We serviced a

JENN-AIR COOKTOP ELE

Model C221

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/04/2022

"Cc unit has a burner that gets too hotCustomer stated the LF burner gets too hot even on the lowest setting on dial. Checked burner operation, set to 3. Monitored temperature. Burner not cycling, reaching over 700 degrees and glowing red. Unit needs infinite switch, contacts are sticking closed. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 700855K (Infinite switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 04/04/2022

"Recovered refrigerant. Installed compressor and inverter board. Pulled vacuum on system to 29in/hg., held vacuum. Recharged system with 7.5oz. Of r134a. Low side went into 25 in/hg vacuum after recharge. High pressure liquid present at filter drier. installed new filter drier from truck stock. Recharged system, same result, low side went into 25 in/hg. Pulled cap tube off drier and charged with nitrogen, drier is open. Pulled suction line off compressor, and charged with nitrogen, no flow through cap tube and evaporator. Capillary tube is blocked in heat exchanger. Unit will need heat exchanger. ; ordrng 1 W10508992 (Heat exchanger), used 1 WPW10143759 (DRIER) from stock"

We serviced a

GE DRYER

Model GTDP490ED2WS

Near Solon, OH 44139

Brian M

Job Details: 04/04/2022

"Cc unit not spinning Found belt snapped Inspected idler and motor no issues found Advised on bearing slides and belt replacement ; ordrng 1 WE03X29897 (Belt) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (slide drum (wht))s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Warrensville Heights, OH 44128

Brian M

Job Details: 04/04/2022

"Cc of noise Noise seems to be coming from gearcase like the gears are catching Needs gearcase, belt abs splutch ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Brecksville, OH 44141

David R

Job Details: 04/04/2022

"Mullion rail replaced. Found old one not centered correctly. Also adjusted both left and right door, got as even as possible. Unit is good. Op Test Ok test ok."

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 04/04/2022

"CC that the sanitize with oxi with hot will turn the washer off after and hour. Ran diag no codes. Checked the hot and cold, correct. Started a sanitize with oxi, 105* is the water, does have steam collecting on the ui. Will need a new ui and control. ; ordrng 1 MVWB766FW0 (Control) and 1 W10919546 (Ui)"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HES

Near Chesterland, OH 44026

Corina B

Job Details: 04/04/2022

"CC that the unit is freezing food in the bottom of the refrigerator. Confirmed. Found the evaporator fan not Running. Touched the fan, started running. Good frost pattern on the evaporator. Will need an evaporator fan. Replaced the fan from t/s. Opt test ok ; used 1 12002744XXX (XXNO REORDERXEVAP MOTOR) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Huntsburg, OH 44046

Corina B

Job Details: 04/04/2022

"Replaced the control. Ui is damaged, did not need it. Brought core back for return. Started the dryer. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ1

Near Conneaut, OH 44030

Dan H

Job Details: 04/04/2022

"Customer complaint that right front burner is not lighting and oven is not working, started oven for 350 degrees, oven lit right up, heated up to 350 degrees, oven burner lit up on its own again, right front burner is intermittently lighting, unit needs new burner head ; ordrng 1 WPW10515455 (Burner head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Conneaut, OH 44030

Dan H

Job Details: 04/04/2022

"Customer complaint of loud noise, started normal dry cycle, heard slight vibration, found a crack in blower wheel, installed new blower wheel, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Jefferson, OH 44047

Dan H

Job Details: 04/04/2022

"Installed new user interface , op test no good , unit needs new control; ordrng 1 W11526003 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Rock Creek, OH 44084

Dan H

Job Details: 04/04/2022

"Customer complaint that unit has a burning smell, nothing found burnt or melted, unit did not start on its own, no burning smell noticed in or around unit, unit is operating as designed"

We serviced a

KENMORE REFRIGERATOR

Model 25370413411

Near Wickliffe, OH 44092

Dan H

Job Details: 04/04/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS5

Near Westlake, OH 44145

Marie V

Job Details: 04/04/2022

"Replaced Ui, tested unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Wickliffe, OH 44092

Dan H

Job Details: 04/04/2022

"Customer complaint of poor wash performance, ran diagnostics no error codes found, ran manual test cycle , unit agitates and spins, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Mentor, OH 44060

Dan H

Job Details: 04/04/2022

"Customer complaint of rattling noise, compressor is running evaporator fan is running, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Chardon, OH 44024

Joe O

Job Details: 04/04/2022

Customer could only find 1 unit

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW1

Near Painesville, OH 44077

Dan H

Job Details: 04/04/2022

"Installed new bake element, op test good"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Joe O

Job Details: 04/04/2022

Installed lid. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Painesville, OH 44077

Corina B

Job Details: 04/04/2022

Replaced the harness. Ran a calibration. Started a quick cycle. Opt test ok

We serviced a

MAYTAG DRYER

Model MGDB85YW0

Near Painesville, OH 44077

Dan H

Job Details: 04/04/2022

"Customer complaint of loud noise, confirmed, installed dryer repair kit; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MEDC400BW1

Near Jefferson, OH 44047

Jason N

Job Details: 04/04/2022

"Cc unit making a squealing noiseRan dryer op test, confirmed noise from drum roller or idler pulley. Pulled unit apart, found left support roller wore. Replaced rollers, pulley and belt using truck stock repair kit. Reran op test, no abnormal noises heard. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2730WS00

Near Moreland Hills, OH 44022

Brian M

Job Details: 04/04/2022

"Cc unit giving error f8e1 fan speed low over speed Verified error Ran manual fan test no issues with fan Found service pointer for error and its recommended to replace the UI Needs ui ; ordrng 1 W10401274 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Pepper Pike, OH 44124

Brian M

Job Details: 04/04/2022

Cc unit stopping mid cycle Ran diagnostics found error for over suds Ran test 12 completed with no issues Advised on soap usage

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brecksville, OH 44141

David R

Job Details: 04/04/2022

"Customer had POP. Customer said unit wasnt making ice at one point or unit wasnt dispensing ice. Unit is dispensing ice and water good. Ran icemaker test mode. Found a little bit of ice blocking water from coming in correctly, removed. Ran Icemaker test twice, good. Water coming in normal. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Brecksville, OH 44141

David R

Job Details: 04/04/2022

"Replaced. Drain pump is good. Also found disposal knock out was still in place, removed. Put drain hose back on. Tested. Draining normally. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, OH 44145

Angel

Job Details: 04/04/2022

Cc that dispenser is not functioning properly and also showed me a picture of issue. Started unit up to make sure pump and spray arms are functioning and they were you can hear the water splashes on the door so it could be that its not opening when it needs to causing issue replaced dispenser ran a test cycle opt test ok. Also noticed water was cold coming in checked water line and it was on the hot water but the hot water takes really long to get hot explained to customer to prime the hot water before starting unit because it can disable the heater if it doesnt have the correct temperature coming in to the unit. Opt test ok.

We serviced a

KENMORE WASHER

Model 11027612600

Near University Heights, OH 44118

Manny

Job Details: 04/04/2022

"Cc unit not draining, found 2 socks stuck in pump and hose, removed socks opt test ok.

We serviced a

HOT POINT WALL OVEN

Model RK767G0J4BG

Near Chagrin Falls, OH 44023

Joe O

Job Details: 04/04/2022

Cc: broiler not workingNothing wrong with knobs at this point. Broil element not functioning. Advised customer no parts are available for this unit. Cannot locate any information on unit. Unit cannot be repaired.

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Chardon, OH 44024

Joe O

Job Details: 04/04/2022

Cc: not making iceFound ice maker lost home position. Ice maker not cycling. Unit receiving proper power. Needs ice maker. Replaced ice maker. Tested. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Jefferson, OH 44047

Jason N

Job Details: 04/04/2022

"Cc unit refrigerator door squeaks Confirmed squeak when closing door, nylon hinge bushing dry. Added grease to hinge pin and bushing. Worked back and forth. Opened and closed door several times, no squeaks present. Op test good."

We serviced a

GE RANGE

Model PB950SF2SS

Near Eastlake, OH 44095

Corina B

Job Details: 04/04/2022

"CC that the lower oven is not getting to temperature. Confirmed. Found the wire on the bake element burnt. Ohmed out the baker element, open. Will need a new bake element and splice a wire. ; ordrng 1 WB44T10082 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF5

Near Newbury, OH 44065

Brian M

Job Details: 04/04/2022

Cc no ice Found fill tube frozen Cleared fill tube and ran fill test several times OP Test Ok

We serviced a

GE WALL OVEN

Model ZET958SF1SS

Near Shaker Heights, OH 44120

Manny

Job Details: 04/04/2022

"Cc handles is falling off and the other one is loose, one of the handles was just hanging from the door, removed door and reinstalled handle and fasten bolts, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Columbia Station, OH 44028

David R

Job Details: 04/04/2022

"Wrong part sent out, customer need deli drawer handle. Ordering and rescheduling ; ordrng 1 W11045125 (Handle)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Avon Lake, OH 44012

Angel

Job Details: 04/04/2022

Cc that clothes are not spinning out. When i arrived a load had just finished and clothes were spun out. Ran diagnostics and found F0E5 off balance load explained to customer the issue with the error code and how to try to avoid it. Ran a calibration on unit and Auto test and passed. Made sure everything underneath was good and it was. Explained to customer 6 to 8 regular bath towels for a full load and to try to keep the clothes classified like towels with towels jeans with jeans to try to keep even weight around basket for better performance. Can not find any issues with unit. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near North Olmsted, OH 44070

Gabriel P

Job Details: 04/04/2022

Diagnose fridge could not anything but cause is intermittent issue replace ice maker

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Elyria, OH 44035

Gabriel P

Job Details: 04/04/2022

Replace latch opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44129

Marie V

Job Details: 04/04/2022

Cc that the unit stays on spin and the light is blinking. When arrived light was blinking. Press start unit started spinning. Ran diag found error code F1E2 motor count roll fault. ; ordrng 1 W11399433 (Control)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, OH 44129

Marie V

Job Details: 04/04/2022

"Cc that the u it does not powers up. Confirmed, verify power. From L1 to N 93V, from L2 to N 183V from L1 to L2 245V. Will need electrician. There was another outlet, 240V tested unit, turned on, heat started going."

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS01

Near Madison, OH 44057

Dan H

Job Details: 04/04/2022

"Customer complaint that upper oven is not heating, found bake element open, unit needs new element, customer does not want repair at this time; ordrng 1 W11545804 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44052

Angel

Job Details: 04/01/2022

"Cc that unit is not powering on. Verified and it would not turn on. Reseted unit and turned on but would just shut off and control board was getting power but the light would not turn on. Unit will need control board. Gave customer estimate and stated they will get a new unit. Charged service call.; ordrng 1 W11116592 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 04/01/2022

"Cc unit taking 2x to dry. Found unit pushed back too far causing poor airflow outside. Corrected. Air flow good to outside, ran on timed dry high heat. Feeling hot air outside. Good. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 106.72152111

Near Avon Lake, OH 44012

Angel

Job Details: 04/01/2022

Cc that unit is leaking and has ice on the bottom of freezer. Verified and could not hear the fan and back panel was full of frost. Remove evaporator cover and found the fan barely running steamed out all ice and cleaned out the drain tube. Replaced fan from truck stock and unit started working as should. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776DEM02

Near Avon Lake, OH 44012

Marie V

Job Details: 04/01/2022

"Cc that the unit is not cooling in fresh food , took temps. 45*. Verify reading on thermistor, 67*. Unit will need new thermistor. Thermistor is under ice.; ordrng 1 W11033168 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GHWN4250D1Ww

Near Chardon, OH 44024

Jason N

Job Details: 04/01/2022

Installed front and rear springs. Ran quick spin test. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Brecksville, OH 44141

David R

Job Details: 04/01/2022

"FZ evap fan good. Also found harness tag sticking onto fan, removed. Tested. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Westlake, OH 44145

Angel

Job Details: 04/01/2022

"Replaced agitator, bolt and cap. Opt test ok."

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