Local Reviews
Powered by Fluid LOCAL
Dan H.
WZF34X18DW00 WHIRLPOOL FREEZER Customer complaint that unit is not cooling, temperature at 66 degrees, no frost pattern on evaporator, evaporator fan is not running, compressor and condenser fan are not running, control is just flashing, unable to enter diagnostics, un t needs new control; ordrng 1 W10847847 (contrl-box)
Corina B.
KSC24C8EYY02 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Fz 5 and ff 54. Found the ff evap covered in frost. Steamed evap out. Evap fans are running. Will need a new thermistor. Replaced thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Robert A.
GE REFRIGERATOR PSI23MGTAWV Found no water flow through disp, good flow at bottom of door, line in door frozen, needs disp heater kit; ordrng 1 WR49X10173 (HEATER KIT77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/12 FRI ! [**
Dan H.
MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not filling with water and lid is not locking, lid locks, started normal wash cycle, unit filled to normal level, unit is operating as designed ; Job Cmpltd
Dan H.
MVWC416FW1 MAYTAG WASHER Customer complaint that unit is not level, confirmed, leveled unit , op test good ; Job Cmpltd
Robert A.
KITCHENAID REFRIGERATOR KBFL25ETSS01 Cust pulled out unit No frost on evap, fans running, comp not running, tested comp, good, start relay bad, replaced, comp running, unit starting to cool, op test ok; used 1 8201786 (STARTER71.55) from stock, Job Cmpltd,
Jeff M.
NED4655EW1 amana dryer The unit is heating up. The out side vent is plugged I gave her the # for Dryer vent wizard ; Job Cmpltd
Jeff M.
LFFH21F7HWG frigidaire freezer The unit is not cooling there’s no frost pattern there’s no heat transfer the compressor is extremely hot. The compressor does run the start device to test good. Unable to find the leak needs a filter dryer. This is the second flood the machine has been in customer will buy a new one; ordrng 1 5303305677 (drier/filter)
Jeff M.
WDT780SAEM0 whirlpool dishwasher Installed new part unit op tested good ; Job Cmpltd,
Chad P.
WGD5000DW3 whirlpool dryer Found flame sensor intermittent. Tests good then open then good and so on. Needs sensor replaced. Cust requests cp for repair install. Techline can be called on install appt. Please place on cancelation list. ; ordrng 1 WP338906 (SENSOR),
Macaulay G.
WHIRLPOOL DISHWASHER KDTM354DSS4 Dishwasher main board was only getting 95 vac. Found neutral wire in junction box of dishwasher, was burner and broken. This was caused from improper installation. Repaired connection and tested. Tested ok.; , Job Cmpltd,
Macaulay G.
MAYTAG DRYER MGDC215EW2 , Dryer not operating due to door switch being broken. Office to order door switch.; ordrng 1 WPW10569603 (switch-dor), schdld next appmnt for 1/11
Macaulay G.
WHIRLPOOL DISHWASHER WDF520PADM7 Found loose wire nut to dish washer. Remade connection and tested. Tested ok. Instructed customer on how to clean and care for dishwasher. Note* cabinet where dishwasher is installed, is broken.; Job Cmpltd,
Macaulay G.
MAYTAG DRYER MEDB755DW2 Dryer getting full 240vac. Thermal fuse was open from vent being clogged. Replaced thermal fuse and tested ok. Advised customer to get vent cleaned asap. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
Macaulay G.
MAYTAG REFRIGERATOR MSD2758GEQ Drain was frozen over from clog. Cleared clog and removed ice from drain. Ran water through. Tests ok.; Job Cmpltd,
Corina B.
WRF555SDFZ WHIRLPOOL REFRIGERATOR CC that the unit is not making a lot of ice and does not dispense. Ice maker and dispenser are working as designed. Found the door switch is broken. Will need a new door switch. Called SM to order part. ; ordrng 1 12002646 (light switch), schdld next appmnt for 1/11 THU
Corina B.
WDF520PADM7 WHIRLPOOL DISHWASHER CC that the unit leaks. Found the unit is not secured. Will need brackets, to level unit. Called SM to order part. ; ordrng 2 WP8269145 (brckt-mtg)s, schdld next appmnt for 1/11 THU
Brian B.
KITCHENAID DISHWASHER KDTE104DSS0 No water entering machine ran diag, fault code for open float switch, removed float and found nut shell stuck underneath float ran test CYCLE, OPTEST OK ; Job Cmpltd
Gail V.
WHIRLPOOL WASHER LSQ9560PW0 Machine will not spin. Found water leaking through basket drive into trans. Will need new gearcase, basket drive, motor coupling, and drive block. Office to get authorization from warr co and r/s Cust if authorized. ; ordrng 1 285753A (coupling,motor) and 1 3360629 (gear case) and 1 W10820043 (BASKTDRIVE) and 1 WP389140 (BLOCK),
Dan H.
RED4340SQ1 MAYTAG DRYER Customer complaint that unit does not stop, started timed dry cycle, confirmed, found timer contacts tm-wb open, should be closed, unit needs new timer, installed new timer from customer stock, op test good ; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRF767SDEM CC that lights are working intermittently. Checked voltages on aurora board per tech sheet. All voltages are correct. Reseated connectors. Lights are working at this time. Advised customer that if problem returns, we will pre ID aurora light board and Vulcan power board. Op test ok.; Job Cmpltd,
Chad P.
MFF2558FEZ01 maytag refrigerator Installed mullion. Op test ok. ; Job Cmpltd
Alice M.
MVWC416FW0 maytag washer Found agitator stripped. Needs replaced. ; ordrng 1 W10836692 (AGITATOR, BARREL. ) and 1 W10846191 (AGITATOR, BOTTOM)
Chad P.
WTW5000DW0 whirlpool washer Tech over looked sticky note. Basket has not arrived. Told Cust if it arrives and we have not been in touch to call the office.
Gail V.
MAYTAG REFRIGERATOR MRT118FFFH01 CC that food was freezing. Customer had turned ff control down from 3 to 2 and now temps are 6 deg freezer and 38 ff. These temps are the recommended temps. Advised customer that any items placed in front of vents where air comes out can freeze food. Machine operating as designed. Optest ok. Added silicone adhesive from T/S to freezer liner and ff liner ; used 1 W10841140 (ADHESIVE ) from stock, Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW1 Ran diognastics, off bal load, ran recal, found scrapping noise from cam asm, replaced, found shaft has dropped, needs gearcase; ordrng 1 W11035751 (GEARCASE), used 1 W10721967 (PULLEY/CAM) from stock, schdld next appmnt for 1/11 THU !
Robert A.
MAYTAG DRYER MEDX655DW1 Ran unit, found chunk out of idler pulley, replaced, ran unit, op test ok; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW4816FW2 Ran diognastics, no water entering unit, checked valve, good, disconnected cold hose from unit, turned on water, just a trickle from hose, cleaned screen, tested again, good, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
KITCHENAID MICROWAVE KBHS109BSS00 Installed ui, ran diognastics, good, op test ok; Job Cmpltd, saved tckt [SdLink
Corina B.
KSSO42QMB01 KITCHENAID REFRIGERATOR CC that the unit cycles on and off the control goes blank then comes back on. Does not do it all the time. Fz 0 ff 42. Found the cooling fan stops for a second then starts back up. Will need a new main control. Part is no longer available.
Robert A.
KITCHENAID MICROWAVE KBHS109BSS00 Installed ui, ran diagnostics, good, op test ok; Job Cmpltd,
Corina B.
KEBV208MMT02 KITCHENAID WALL OVEN CC that the fan is loud when starting either oven. Found the fan is rattling when running. Will need a new fan. Called SM to order parts. ; ordrng 1 WPW10016550 (blower LOWER) and 1 WPW10176670 (blower UPPER), schdld next appmnt for 1/11 THU
Robert A.
WHIRLPOOL WALL OVEN WOD51ES4ES00 Found broil element in lower oven broken, found that it is receiving 220vac from control, needs element; ordrng 1 W10685631 (BROIL ELEMENT), schdld next appmnt for 1/11 THU !,
Robert A.
FRIGIDAIRE REFRIGERATOR FGHB2866PFJA Found i/m evap drain frozen, causing ice back up, heater and bi-metal good, cleared drain and ice, op test ok; Job Cmpltd,
Dan H.
KRFC704FPS00 KITCHENAID REFRIGERATOR Customer complaint that doors are scratched, customer does not have doors, bloom brother is bring doors, rescheduled for next Thursday
Corina B.
WFW9050XW00 WHIRLPOOL WASHER Replaced the bellow, that cust bought. Optest ok. ; Job Cmpltd
Dan H.
KDTE104ESS3 KITCHENAID DISHWASHER Customer complaint that unit is not washing dishes, ran diagnostics on error codes found, unit completed test cycle, started normal wash cycle, unit drained, unit filled, and began wash cycle, repeated with same results, incoming water temperature at 67 degrees, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
Paul H.
KDTE704DPA0 WHIRLPOOL DISHWASHER Power to unit, UI non responsive, checked dc circuits, OWI and fan, did not affect UI responsiveness, needs new UI, ordering; ordrng 1 W10850350 (panel-cntl),
Jeff M.
WFG505M0BB0 WHIRLPOOL RANGE The unit was not lighting the ignitor was weak. I installed a new one from ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
Corina B.
CG206B JENN-AIR RANGE Found wires cut and taped with teflon tape. Do not feel comfortable working on unit.
Corina B.
SBD20NW AMANA REFRIGERATOR Replaced the gasket, light bulbs. The ice maker does not fit for the fill tube. Sent pic to find a correct im. The part 10436404 is not the correct part, SBD20NW the correct part is not available anymore. Steamed gasket out. ; schdld next appmnt for 1/11 THU
Corina B.
GT1SHWXPQ00 WHIRLPOOL REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd
Dan H.
MVWB835DW0 MAYTAG WASHER Customer complaint that unit is not spinning out the clothes, ran diagnostics found f0e5(off balance load) error code, found unit unleveled, leveled unit, ran drain and spin cycle with 7 wet bath towels, towels barely damp at the end of cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
Chad P.
WED99HEDW0 WHIRLPOOL DRYER Installed parts listed and cleaned unit. Op test ok. Placed cores on truck for return.
Paul H.
AER6303MFS1 AMANA RANGE Preheated unit to 350, checked temps, good, unit does drift down after time, sensor readout matches actual, needs main board; ordrng 1 W10904904 (CONTROL)
Paul H.
KSSS36QTW04 KITCHENAID REFRIGERATOR Changed filter with new cap, replaced cover, motor, and ice door, good seal, op test ok.; Job Cmpltd
Jeff M.
WFG320M0BW2 WHIRLPOOL RANGE , I could not duplicate issue I ignited the oven five times in a row unit tested good; Job Cmpltd,
Brian B.
WHIRLPOOL WASHER LAW2400AAE Replaced ordered list BRAKE, Belt set, BEARING, TUB Stem seal KIT and transmission, ran test load to check for leaks. Op Test Ok ; Job Cmpltd,
Robert A.
KITCHENAID BUILT IN FRIDGE KSSO48QTB02 nstalled control, op test ng, ui flashing, unit not turning on, ran diagnostics, can go through steps, not no readings, reset connections on c/b and ui, talked w/jr and wptl tj disconnected evap fan, ng, reset control out of demo mode, ng, correct bd was installed, said to replace uiSr# 7720942548Talked w/ab nc; ordrng 1 WPW10468941 (UI ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/11 THU !,
Dan H.
DFE28JMHEES GE REFRIGERATOR Customer complaint that water leaks into ice bin from ice maker, found evidence of water seeping passed water valve into ice maker fill cup, unit needs new valve; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 2/2 FR
Chad P.
WTW5000DW1 whirlpool washer Noise being heard is from break and shifter. These noises are normal. Ran service mode, and drain spin. No stored faults. Op test ok. ; Job Cmpltd
Paul H.
WDF330PAHW0 whirlpool dishwasher Gasket is not staying in, defective, ordering, for drying issue, discussed rinse aid use, customer to use and verify; ordrng 1 WPW10524469 (gasket)
Jeff M.
WDP340PAFBO whirlpool dishwasher The unit is not washing. The controls not sending power I cannot determine the health of the sump pump needs both main control and sump. I did turn the washer on its side and I check the water sensor float switch drain pump did you fill valve everything is plugged in everything looks fine; ordrng 1 W10906429 (CONTROL ) and 1 W11025157 (SUMP)
Jeff M.
WTW4616FW0 whirlpool washer The unit is not getting any cold water. The line could possibly be frozen. Recommended to customer to call a plumber; Job Cmpltd,
Dan H.
ZISW48DS8 GE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 37 degrees, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat ; ordrng 1 WR9X523 (cold control), schdld next appmnt for 1/11 THU
Chad P.
KDFE104DSS5 kitchenaid dishwasher Found wash motor open. Replaced. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
Chad P.
MEDC400BW1 whirlpool dryer Found unit missing a leg at the power supply. Needs an electrician. Advised when power is corrected if there are still issues with the unit contact aaron’s back for service. ; Job Cmpltd
Chad P.
NTW4516FW1 amana washer Installed tub. Op test ok. ; Job Cmpltd
Chad P.
WTW5000DW1 whirlpool washer Installed control. Calibrated and ran normal wash. Op test ok. ; Job Cmpltd
Chad P.
MSF25D4MDMO1 maytag refrigerator Found unit not plugged in. Plugged unit is and unit started to cool. Advised to monitor for 24 hrs.
Macaulay G.
WHIRLPOOL DISHWASHER KUDK03ITWH2 , Inlet water valve is not opening completely. Getting about 13 volts dc to valve. No shut off valve directly to dish washer. Office to order valve.; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 1/11 THU !,
Macaulay G.
KITCHENAID REFRIGERATOR KFIS29PBMS00 Whirlpool file #7720938016 called tech line to confirm what I found. Found that neither section was below 70. Put into diagnostics and ran step 4. Connected gauges and have 0 pressure on each. Tech line says to replace compressor. Office to order compressor.; ordrng 1 W10276644 (compressor), schdld next appmnt for 1/10 WED ! [***],
Macaulay G.
WHIRLPOOL WASHER LA5668XTW0 Ran washer in spin cycle. Found that basket did not want to turn with a load in it. Coupling and motor are in ok shape. Issue is being caused by gear case beginning to seize up. Wan was built in early 1990's. Will need approval for replacement of gear case.; ordrng 1 3360629 (gear case),
Chad P.
WTW5500XW1 whirlpool washer Found basket sensor failed. Replaced, op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
Macaulay G.
MAYTAG DRYER SDE3606AYW Venting checked ok. Tested ok and found no issues.; JOB COMPLTD
Macaulay G.
WHIRLPOOL REFRIGERATOR M8RXEGMAS01 Could not find anything on evaporator, in refrigerator compartment, or in drain pan. Instructed customer to put some food back in the refrigerator to see if odor reoccurs. ; Job Cmpltd,
Chad P.
JGB850DEF1WW ge range Found still needs to be reset to maintain temps. Ignitors check good. Found only half of lower bake element lighting causing uneven heat and a poof when other bald lights. Though probes check good possible load failure on higher temps. Needs probes and lower burner replaced. Likely control not the issue. Cp did not charge for parts. ; ordrng 1 WB16X20606 (burner bake) and 2 WB20K10027 (temperature sensor)s
Chad P.
WTW8240YW0 whirlpool washer Found bearing failing and hinge bound up. Arm is sticking in hinge. Needs bearing, hinge and arm replaced. ; ordrng 1 W10435302 (bearing) and 1 WP8563964 (ARM) and 1 WPW10305277 (HINGE, LH)
Macaulay G.
IKEA RANGE IBS350PXS00 Replaced oven control board. Tested ok to 350.; Job Cmpltd,
Macaulay G.
JENN-AIR OTR MICROWAVE JMV8208CS1 Replaced door switches. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Chad P.
KFED500ESS02 kitchenaid range Confirmed liner is coming off. Took pics called tech line. Leon. W10791627 use that to patch oven. Sr# 7720929399Cust no happy and wants unit replaced. She will be calling kitchen aid and did not want to reschedule for repair at this time. Advised her to call the office if a repair needs to be made. ; ordrng 1 W10791627 (TOUCH UP, BLUE),
Chad P.
JEC056ADB jennaire range Found control not energizing. Reset power. Control lights up then dies. Control needs replaced. Control shows discontinued. Office to please research part. If we are able to find a part contact Cust back.
Macaulay G.
MAYTAG REFRIGERATOR MZD2752GRQ Clogged drain causing ice in bottom of freezer. Cleared drain and made sure nothing was blocking drain.; , Job Cmpltd,
Paul H.
MVWX655DW1 whirlpool washer Ran diagnostics, f8e1 no fill/long fill, f5e2 lid lock fault, cleared and ran auto test, unit does not get cold water, checked supply, not enough pressure on cold side, explained to customer; Job Cmpltd
Macaulay G.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Replaced mullion rail. Springs back as designed.; Job Cmpltd,
Paul H.
MDB8959SBS2 maytag dishwasher Ran unit through a diagnostics cycle, observed under unit while running, no leaks found, discussed how certain loads can cause intermittent leaks, op test ok
Brian B.
WHIRLPOOL WASHER WFW85HEFW0 , Cc water leaking when water valve is open. Took top off and found water inlet valve cracked needs replaced, office to order parts. Please place customer on cancellation list and r/s if possible ; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 1/10 WED !,
Paul H.
WDF520PADB7 whirlpool dishwasher Unit also had screws missing for dispenser, replaced them as well, tested, no leaks, op test ok.; Job Cmpltd
Brian B.
FRIGIDAIRE REFRIGERATOR FFTR1817LWB Found machine not cooling. Compressor running, no cooling or heat from compressor. Leak in system. Also, door gasket torn and freezer shelf rusted. Would need compressor, evap, and ff gasket. Customer does not want to repair machine. Paid sc.; , Job Cmpltd,
Paul H.
AEP222VAW1 amana range Tested unit by heating to 200F, working properly, customer concern was overheating, cycled off at temp and maintained, op test ok.; Job Cmpltd
Brian B.
KITCHENAID REFRIGERATOR KRFC300ESS01 Cc loud noise from fridge, adjusted door seal and adjusted temp in FF .... Advised that bottom freezer drawer was not closed properly and caused an ice build of and effected the fan motor. ; Job Cmpltd,
Paul H.
MVWX655DW0 maytag washer Replaced main board, ran calibration and auto test, tested fine.; Job Cmpltd
Brian B.
MAYTAG WASHER MVWB835DW3 CC that bleach disp not working. Raised top and showed customer that any bleach poured into disp goes directly into outer tub. Bleach disp is not electrical. LO k ; Job Cmpltd,
Paul H.
MBF2258FEW00 maytag refrigerator The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd
Brian B.
WHIRLPOOL DISHWASHER KUDS30FXSS8 Cc complaint dishwasher will not complete a cycle, 120v to motor. Will need new sump, also, top rack adjusters broken.Needs pump and motor replaced and top rack adjusters. Customer does not want to fix at this time. Paid sc; Job Cmpltd,
Paul H.
WTW5000DW1 whirlpool washer Unit needed level adjusted, ran a test, warranty is two years since purchased from Aaron’s, appears to have an issue with the suspension, ordering; ordrng 1 W11130362 (SUSPENSION )
Brian B.
WHIRLPOOL WASHER CAE2745FQ0 , Cc works without coins, and not draining properly. Checked over hoses and coin mechanism . Ran calibration test . Unit is operating as designed . OP TEST OK... ; Job Cmpltd,
Paul H.
MFI2569VEW maytag refrigerator Ice is producing, sticking together though, flapper checks fine, damper is in ice box assembly, appears to be sticking, causing migration, needs replaced ; ordrng 1 WPW10127427 (control)
Robert A.
AMANA DRYER NED4655EW1 Found blower wheel clogged with lint, removed, ran unit, working correct, op test ok; Job Cmpltd,
Paul H.
GI7FVCXWY03 whirlpool refrigerator
Robert A.
JENN-AIR WALL OVEN ELE JJW2730DS00 Display stuck/shorted key, cleared, turned right back on, connections good, needs panel; ordrng 1 W10887856 (PANEL), schdld next appmnt for 1/17 WED !,
Robert A.
MAYTAG DISHWASHER MDB7749SBM2 Found ribbon cable discolored, needs panel; ordrng 1 W10811169 (PANEL151.31), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/10 WED !,
Paul H.
NED4655EW1 whirlpool dryer Started a high heat timed cycle, observed temps, cycled on and off appropriately, exhaust heat maintained 115F, which is correct for this unit on high heat, stated that shirts had melted, took a picture, checked pointers, no pointers for this, customer is drying on low heat, temp control handled by timer, ordering; ordrng 1 W11043389 (TIMER)
Corina B.
KRFC300ESS01 KITCHENAID REFRIGERATOR Replaced the doors and nameplate. Raised door with washers from t/s. Optest ok. ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
Corina B.
MHW4200BW2 MAYTAG WASHER CC that error code f9e1. Checked the drain pump and found 5 baby socks in the drain pump. Removed the socks. Ran a normal load and a drain and spin. Advised customer to use a garment bag when washing baby socks and to check the bellow. Optest ok. ; Job Cmpltd
Jeff M.
MVWX655DW1 maytag washer Unit is sitting in the overflow plastic pan which was putting pressure against the shield which were grooves into the shield from the pulley. Installed new shield from truck stock customer will remove the overflow pan; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
Jeff M.
KUDR01TJWH0 kitchenaid dishwasher Incorrect dispenser was ordered and also the user interface all the plastic tabs that hold the screws are broken all but one. Needs the correct dispenser in the new user interface panel; ordrng 1 WP8270229 (UI) and 1 WP8558129 (DISPENSER),
Jeff M.
WGG745S0FH02 whirlpool range Installed new part unit op tested good ; Job Cmpltd
Jeff M.
NGD4655EW2 amana dryer Installed new part unit op tested good ; Job Cmpltd,
Paul H.
GSS26C4XXY04 whirlpool refrigerator The unit ICEMAKER is not. I tested the optics there working properly customer needs to think about the price it is expensive; used 1 WPW10251076 (ICE MAKER ASSY)
Paul H.
WRX735SDBM00 whirlpool refrigerator Unfortunately I was unable to duplicate the issue unit tested good; Job Cmpltd,
Paul H.
NTW4516FW1 amana washer Installed new part unit op tested good ; Job Cmpltd
Dan H.
WTW7000DW1 WHIRLPOOL WASHER Customer complaint that unit is not filling with water, ran diagnostics found f7e9(locked rotor) error code, found rotor hitting drain pan, raised feet, op test good ; Job Cmpltd
Corina B.
WTW8500BW0 WHIRLPOOL WASHER CC that the unit will not start. Checked the power to the main control 130 volts. Will need a new UI. Called SM to order parts; ordrng 1 WPW10309357 (hinge LF) and 1 WPW10309358 (hinge RT) and 1 WPW10563774 (cntrl-elec), schdld next appmnt for 1/10 WED
Paul H.
CED7006GW0 crosley dryer I found that the vents was plugged unit tested good; Job Cmpltd,
Paul H.
MBF2258FEW00 maytag refrigerator The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd
Dan H.
WTW5530SQ0 WASHER WHIRLPOOL Customer complaint that case is loose, found left side of case not properly seated, corrected, op test good ; Job Cmpltd
Corina B.
KUDS30IXSS4 KITCHENAID DISHWASHER Replaced the parts listed. Optest ok. ; Job Cmpltd
Dan H.
KSGG700ESS1 KITCHENAID RANGE Customer complaint that left front burner does not work on low, confirmed found knob switched with center burner knob, corrected, unit is operating as designed ; Job Cmpltd
Dan H.
MFI2570FEZ02 WHIRLPOOL REFRIGERATOR Installed new auger motor,yolk, and divider, op test good ; Job Cmpltd
Corina B.
JGC8536ADS JENN-AIR COOKTOP Will need a cooktop. The screws are not coming out. Called SM to order part. ; ordrng 1 WP2001F255 (COOKTOP), schdld next appmnt for 1/10 WED
Dan H.
KFIS29BBMS01 KITCHENAID REFRIGERATOR Customer complaint of water leaking, found angle head on water line cracked, removed and reconnected water line no leaks, op test good ; Job Cmpltd
Dan H.
GSC23LSRCSS GE REFRIGERATOR Installed new water valve and filter head, op test good ; Job Cmpltd
Dan H.
WFW9151YW00 WHIRLPOOL WASHER Customer complaint of f9e1 error code, confirmed f9e1(long drain) error code, found filter gasket clogged, cleared filter gasket, unit drains, op test good ; Job Cmpltd
Dan H.
KBFS20ECMS00 KITCHENAID REFRIGERATOR Customer complaint that door alarm is not working and of loud ticking noise, door alarm is working, ticking sound is water line hitting back of fridge while compressor is running, adjusted water line, no unusual noise heard, op test good ; Job Cmpltd
Dan H.
KRMF706ESS01 KITCHENAID REFRIGERATOR Customer complaint that doors are not even and door alarm is not working , leveled unit, door alarm is working, op test good ; Job Cmpltd
Corina B.
KUIX305ESS1 KITCHENAID REFRIGERATOR Replaced the control. Brought core back for return. Optest ng. Checked the water line to unit, good. Found the water valve is burnt. Will need a new valve. Called SM to order part. ; ordrng 1 W10897719 (WATER VALVE), schdld next appmnt for 1/16 TUE
Corina B.
KEBS207SSS04 KITCHENAID WALL OVEN CC that the top oven only gets to 240*, bottom oven works. Preheated oven to 350*, waited 25 min temp is bake element is not heating. Pulled unit out checked the bake element 0ohms. Will need a new bake element. Called SM to order part. ; ordrng 1 WPW10207398 (elmnt-bake), schdld next appmnt for 1/12 FR
Corina B.
WGD92HEFW0 WHIRLPOOL DRYER CC that there is a rattle when the dryer is running. Threw towels in the dryer for 15 min. Found the vibration is coming from the frame of the unit. Optest ok. ; Job Cmpltd
Dan H.
MRT118FZEM00 MAYTAG REFRIGERATOR 13:43, Customer complaint that unit is not cooling, fresh food section temperature at 5t degrees, freezer section temperature at 50 degrees, unit is recieving correct power from supply, evaporator fan, condenser fan, and compressor are not running, unit needs new control; ordrng 1 W10869720 (contrl-box), schdld next appmnt for 1/9 TUE
Dan H.
WFG745H0FS1 WHIRLPOOL RANGE Customer complaint that bake burner lights and shuts right off, confirmed, main control is sending 120vac to dsi board, dsi board is not sending 8-18vdc to bake valve, bake valve ohms at 216ohms, unit needs new dsi board; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 1/9 TUE
Dan H.
NED4655EW1 AMANA DRYER Customer complaint that unit is not heating, confirmed, found unit missing a line of power from supply, advised customer that they need an electrician to correct power supply; Job Cmpltd
Dan H.
AMV2307PFS0 AMANA MICRO OVEN Customer complaint of open/close door error, confirmed installed new switches and cams from customer stock, op test good ; Job Cmpltd
Dan H.
WFC310S0ES1 WHIRLPOOL RANGE Customer complaint that cooktop elements and bake and broil elements are not working, confirmed, found control not sending power to bake element, unit needs new control; ordrng 1 W11122536 (cntrl-elec), schdld next appmnt for 1/9 TUE
Dan H.
KBFS25EWWH7 KITCHENAID REFRIGERATOR Leak in system at filter drier, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
Corina B.
WMH73521CS6 WHIRLPOOL MICROWAVE Replaced the harness. Optest ok. ; Job Cmpltd
Corina B.
WDT750SAHZ0 WHIRLPOOL DISHWASHER Cust stayed since we left the unit is not leaking. Cust is going to keep the tub for a couple of months, to make sure it does not leak. Put a paper down for water marks. Optest ok. ; Job Cmpltd
Brian B.
MAYTAG WASHER MVWB765FW0 CC that pillow case got caught under agitator. Removed agitator and placed on flat surface. Agitator is not warped or damaged. Gap is uniform. Advised customer to due satin pillowcases on delicate cycle and sheets on bedding cycle. All functions operating as designed . Optest ok..; Job Cmpltd,
Brian B.
WHIRLPOOL WASHER NTW4516FW1 Cc loud banging noise when on spin. Removed loaner washer and installed customers washer, found washer to way off balance leaning to the rear left side . Adjusted feet to level out unit, Ran Diagnostics, ran auto test... OP TEST OK ; Job Cmpltd,
Robert A.
MAYTAG RANGE MGR8650FZ0 Found light out, replaced bulb, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
Robert A.
MAYTAG REFRIGERATOR MFI2570FEZ01 Found left door switch not closing fully, installed spacer, op test ok; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDFE104DSS2 Cc door not closing correct, found door hitting left side, leaning forward, leveled unit, door closing correct, op test ok Job Cmpltd,
Robert A.
WHIRLPOOL WALL OVEN WOD51ECOAB04 Ran diognastics, no codes, ran auto test, all passed, set bake and timer, watched, tested several times, unable to duplicate, op test ok; Job Cmpltd
Robert A.
KENMORE WASHER 796.41072310 Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Chad P.
KSSS36DWX01 kitchenaid refrigerator Replaced evap assembly op test good
Chad P.
VED6505GW0 crosley dryer Found neutral wire backed out of motor. Corrected. Op test ok. ; Job Cmpltd
Chad P.
WRT311FZDT00 whirlpool refrigerator Found unit leaning forward. Both front rollers stripped. Unable to raise unit. Needs both replaced. ; ordrng 2 W10849386 (ROLLER)
Chad P.
GTWN4250D1WS ge washer , Found fabric softener cup fell out of place. Corrected cup position. Op test ok. ; Job Cmpltd
Jeff M.
AES17AWF speen queen dryer Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
MED3500FW0 maytag dryer Customer was using the sensor dry with a large fleece blanket. I explained her how the sensors work in the machine. She told me she was timed dry in the unit worked fine. Fuses vents all we’re good unit tested good; Job Cmpltd
Jeff M.
MGDB850YW1 maytag dryer Installed new part unit op tested good. ; Job Cmpltd
Jeff M.
MVWB850YW0 maytag washer he bearings are failing in the washer. The lid is broken where the screw mounts through the plastic of the lid. ; ordrng 1 W10435302 (bearing) and 1 W10842963 (LID) and 1 WPW10178988 (RPS),
Jeff M.
LGHB2867PF6A frigidaire refrigerator Ice maker is leaking where the water enters the icemaker from the filter needs new icemaker; ordrng 1 5303918493 (freezer ice maker)
Corina B.
WDT780SAEM1 WHIRLPOOL DISHWASHER CC that the unit is not washing the dishes and drying. Ran diag f7-1-No Heat f6-4- Float Switch Open. Found the rinse aid is empty. The pump and motor are not running, checked control 120v. Replaced the pump and motor. Optest ng. Will need a new control. Called GS to order part. Cust can install part. ; ordrng 1 W10854221 (cntrl-elec), used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock,
Corina B.
LGQ8000JQ4 WHIRLPOOL DRYER Replaced the ignitor from t/s. Vacuumed the unit out. Optest ok. ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
Macaulay G.
WHIRLPOOL WALL OVEN WOC54EC7AS04 Replaced the oven control board. Tested to 350. Tests ok. Oven temp is accurate.; Job Cmpltd,
Macaulay G.
GE REFRIGERATOR PDCS1NCYCRSS Found connector to icemaker was loose. Corrected issue.; Cllctd $96.02 Check # 12279, Job Cmpltd,
Macaulay G.
AMANA WASHER NTW4516FW2 Found motor fault in diagnostics. Ran through drive system tests. Operating properly. Put into auto test, test completed ok. The noises they are hearing are from the agitation cycle, causing the clunking noise when it agitates back and forth.; Job Cmpltd,
Macaulay G.
WHIRLPOOL WASHER WTW8000BW0 , Ran washer through automatic diagnostics test. No error codes stored. Ran through auto test ok. Run is leaning more towards back right corner than it's supposed to. Right rear tension rod does not spring back the way it is supposed to. Office to order tension assembly.; ordrng 1 W10247710 (washer,suspension), schdld next appmnt for 1/9
Macaulay G.
MAYTAG WASHER MVWB765FW0 I let valve of washer checks ok. No damage to valve or threads. Found plumbers tape on threads of cold water inlet valve. Found pin hole in drain hose. Office to order drain hose for washer. Customer can install themselves, no need to return.; ordrng 1 W10826733 (drain
Brian B.
MAYTAG WASHER MVWX600XW0 Replaced listed parts ran calibration and auto test. OP Test Ok ; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB4949SDEFound middle spray arm brokenCust to install; ordrng 1 WPW10605345 (SPRAY ARM), saved tckt [SdLink\302487a.png],
Gail V.
WHIRLPOOL DRYER LER8648PQ1 Found high limit open, replaced, op test okCust Has a foil and plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF41.15), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd,
Robert A.
WHIRLPOOL WASHER MVWB835DW1 Installed gearcase asm, stator, rotor, cluch and harness, ran test 51, good, ran spin, good, op test ok; Job Cmpltd,
Tim G.
WHIRLPOOL DISHWASHER PDB3600AWE Complaint that the unit works but doesn’t fill. Checked unit and found no power to fill valve due to a failed timer. Checked the float switch and found it it working but the leads are discolored. Unit needs the switch and timer. ; ordrng 1 WP99002431 (timer) and 1 WP99002560 (switch- wa), schdld next appmnt for 1/9 TUE !,
Tim G.
MAYTAG WASHER MVWX655DW1 , Complaint that the unit just continues to run and doesn’t shut off. Found unit unplugged when arrived and tech applied power to find the drain pump running. Checked errors and found a F0E2 over suds condition. Cleared error and. Tested unit, op test good. Tech did find the lid loose at the left hinge. Tightened screws, op test good. Tech instructed on loading and detergent usage. ; Job Cmpltd,
Tim G.
WHIRLPOOL MICRO OVEN WMH73521CS3 nstalled door and switches, op test good. ; Job Cmpltd,
Tim G.
KITCHENAID OTR MICROWAVE KMHS120ESS4 New door switches, op test good. ; Job Cmpltd, O-emld tckt [SdLink
Corina B.
WED9290FW0 WHIRLPOOL DRYER CC that the unit is scrapping the side of the case. Found a dent in the cabinet of the unit, which it's hitting the drum. Tried hitting the panel, dent is deep. Will need a new panel. Called GS to order part. ; ordrng 1 WPW10468495 (panel), schdld next appmnt for 1/9 TUE
Jeff M.
KFFS20EYMS00 kitchenaid refrigerator Installed new part unit op tested good ; Job Cmpltd,
Dan H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint of ice build up on bottom of freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Corina B.
MGR4452BDB MAYTAG RANGE CC that the oven does not heat. Checked the wattage 2.3watts. Will need a new igniter. Used my t/s yesterday. Will need to order igniter. Called GS to order part. ; ordrng 1 12400035 (igniter,oven), schdld next appmnt for 1/9 TUE
Corina B.
MDB7749SAQ0 MAYTAG DISHWASHER CC that the dishes on the top rack are not getting clean, the bottom rack is cleaning. Ran a normal load with 4 cups on the top rack. Cups did not fill with water. Checked the chopper blade and it's broken the screen is covered in food and found a toothpick. Will need a new pump and motor. Cust does not want to repair. ; Job Cmpltd,
Dan H.
WTW7300DW1 WHIRLPOOL WASHER Installed motor, rotor, and clutch, op test no good, called whirlpool techline spoke with Dave, suggested replacing gearcase again with complaint, file number 7720916003; ordrng 1 W10811956 (drum assy), schdld next appmnt for 1/9 TUE
Robert A.
WHIRLPOOL WASHER WTW4880AW1 Cc not spinning out, Ran diognastics, no codes, ran recal gearcase noisy, needs gearcasePlease quote and order parts; ordrng 1 W11035749 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/10 WED !,
Gail V.
JENN-AIR WALL OVEN JJW2830DB00 Installed new control panel set to model number and tested, op test good. ; Job Cmpltd,
Tim G.
WHIRLPOOL WASHER WFW9150WW01 Installed new hose from the dispenser to the tub. Tested a clean washer cycle to check for leaks and found none, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Macaulay G.
MAYTAG WASHER MVWB765FW0 I let valve of washer checks ok. No damage to valve or threads. Found plumbers tape on threads of cold water inlet valve. Found pin hole in drain hose. Office to order drain hose for washer. Customer can install themselves, no need to return.; ordrng 1 W10826733 (drain
Macaulay G.
WHIRLPOOl RANGE WEG745H0FS0 Display for control is not turning on, fan is constantly running, and light is constantly on. Getting voltage to display but no illumination. Fan and light receiving power though nothing was touched. Office to order control board and user interface.; ordrng 1 W10885069 (cntrl-elec) and 1 WPW10603098 (cntrl-elec), schdld next appmnt for 1/10 WED !,
Macaulay G.
AMANA REFRIGERATOR AFD2535DEW4 Refrigerator and freezer not staying cold. Heard thermal over load on start device trip. Put amp probe on refrigerator. When trying to start, it pulls 9.5 amps, indicating a locked rotor. Customer wants repairs done. Office to order compressor. ; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $520.00 CC Ref # 946391209, schdld next appmnt for 1/9 TUE !,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRF535SMBW00 Found back cover causing vibrations. Used foam tape to fix issue.; Job Cmpltd,
Brian B.
WHIRLPOOL WASHER WTW4816FW , Cc water leaking. Found control panel pulled apart , the water valve was broken, also left hand and right hand control panel side covers broken. Lifted lid and found lid lock switch broken. Office to order parts ; ordrng 1 W10838613 (LID LOCK LATCH) and 1 W11038711 (WATER VALVE) and 1 WPW10520780 (RIGHT SIDE COVER) and 1 WPW10520782 (LEFT SIDE COVER), schdld next appmnt for 1/9 TUE !, saved tckt [SdLink\302574a.png], saved tckt [SdLin
Brian B.
WHIRLPOOL REFRIGERATOR WRF767SDEM01 CC that doors are not sealing. Found left French door liner separated and bowed causing top of door to not seal. Also, cc that lights are not working. All led lights and door switches are working. Will need new left French door. Office to order part.; ordrng 1 LW10735693 (LEFT DOOR), schdld next appmnt for 1/16 TUE !,
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Installed ui and c/b, tested unit, op test okOfr 2500001762; Job Cmpltd,
Chad P.
KHMS2050SSS0 KITCHENAID MICROWAVE Found lower door switch in the open position. Corrected. Op test ok. ; Job Cmpltd
Chad P.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR WRF535SWHZ00
Chad P.
WRT314TFDW00 WHIRLPOOL REFRIGERATOR , Found hole in the condenser. Condenser got crushed. Needs condenser and drier replaced. Big job. 3 job count. Cf tech. ; ordrng 2 2258452 (spacer)s and 1 W10843121 (DRIER) and 1 WPW10219348 (CONDENSER )
Jeff M.
RED4516FW0 ROPER DRYER The fan in the rear came on threaded off the shaft of the motor. Rethreaded the fan back onto the shaft of the motor tested good; Job Cmpltd
Jeff M.
WTW5000DW1 WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd
Robert A.
JENN-AIR REFRIGERATOR JFC2290VTB5 Found i/m stopped at 12oclock, no power to i/m, needs switch and poss i/m; ordrng 1 12002646 (SWITCH) and 1 W10889233 (I/M), schdld next appmnt for 1/9 TUE ! [**],
Robert A.
JENN-AIR DISHWASHER JDB8500AWX1 Installed bottom rack, top rack needs more pieces; ordrng 2 W10194862 (FLOD TINE)s and 2 W10669975 (CUP SHELF)s, schdld next appmnt for 1/9 TUE !,
Robert A.
JENN-AIR WALL OVEN JJW2830WS02 Checked rack, failed, installed kit, op test okRan diognastics f1e1 internal failure, f1e0 ui failure, connections/power good, needs manager and ui 5yr partsTalked w/la; ordrng 1 W10617329 (UI) and 1 WPW10292568 (MANAGER), schdld next appmnt for 1/9 TUE ! [**],
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Installed ui and c/b, tested unit, op test okOfr 2500001762; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WFE320M0ES0 Installed clock, no power available to test, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB865GW0 Ran diagnostics, off bal load, ran test 51, good, op test okOfr 2500001766; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW5000DW1 Cc will fill with water and do nothing, Found unit set on presoak, turned off, ran diagnostics, low water flow, cleaned valve filters, ran recal, good, started normal cycle, good, op test ok; Job Cmpltd,
Tim G.
MAYTAG WASHER MVWX655DW1 Complaint that the customer washed a dress shirt and the collar straightener came out. Found the straightener between the washplate and the basket. Removed, op test good. Per the entitlement this falls in the 30 day customer ed. ; Job Cmpltd,
Tim G.
MAYTAG REFRIGERATOR MBF2258XEB5 Complaint that the fz floor gets covered I;ice and then the unit leaks. Checked and found the grommet style drain. Quoted customer for repairand installed new drain kit, op test good, use special project code for part S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmptd
Tim G.
WHIRLPOOL WASHER WTW5600XW3 Complaint that the unit is not spinning out. Checked unit for errors and found a F7E7 motor not able to reach target rpm F7E1 basket speed sensor fault. Spun basket by hand and found to spin good. Replaced the actuator and ran a recal cycle, op test good. Cleared the previous errors and ran a drain and spin, op test good. ; used 1 WPW10006355 (ACTUATOR 57.13) from stock, , Job Cmpltd,
Macaulay G.
JENN-AIR RANGE JDS1750FP0 Could not replicate issue. ; Job Cmpltd,
Macaulay G.
AMANA RANGE AGR6303MFB0 Found that oven looses temp after it preheats. Installed ground wire to burner and tightened all screw to the burner and spark igniter. Informed customer that their outlet is not properly grounded and needs to be replaced. ; Job Cmpltd,
Macaulay G.
MAYTAG DRYER ELE MEDB835DW4 Found L1 or L2 and neutral are reversed. Customer will need an electrician to repair.; Job Cmpltd,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRF954CIHZ00 Temperatures in refrigerator are below what is set. Check in diagnostics and found that thermistors are showing temps in low 30's, are what the temperatures were when I arrived, even though it was set for 40 degrees. Also, not all segments in UI are lit when supposed to. Office to order electronic control and user interface.; ordrng 1 W10865372 (ELECTRONIC CONTROL) and 1 W10889614 (panel-ui), schdld next appmnt for 1/8 MON 8-11,
Macaulay G.
MAYTAG WASHER MHW5500FW1 Customer explained that the only cycle that would not dispense hot water when set to do so, was the normal cycle. Set washer to normal cycle with extra hot water. Dispensed only cold water. Office to order main control board. ; ordrng 1 W11211884 (MAIN CONTROL BOARD), schdld next appmnt for 1/8 MON 1-4,
Macaulay G.
WHIRLPOOL DISHWASHER ADB1300AFW0 , Door latch strike is missing and so are both retainer clips for bottom panel. Office to order two retainer clips and one door latch strike.; ordrng 1 WP8580309 (door latch strike) and 2 WPW10503549 (retainer)s, schdld next appmnt for 1/8 MON 8-11,
Macaulay G.
WHIRLPOOL WASHER GHW9100LW2 , Replaced both boards. New ccu is working properly but new electronic control is causing display to cycle through different digits on display. Put old electronic control back in washer. Office to order electronic control and user interface board.; ordrng 1 WP8181905 (cntrl-elec) and 1 WP8182221 (cntrl-elec), schdld next appmnt for 1/5 FRI !, O-emld
Macaulay G.
WHIRLPOOL REFRIGERATOR WRF736SDAM14 Checked led wiring through refrigerator. Checked all wiring to boards. No issues. Found severed wires in top of refrigerator compartment. Remade connection. Light function properly now.; Job Cmpltd,
Macaulay G.
WHIRLPOOL DRYER LGR8620PG0 Ran dryer and check vent. Vent has proper air flow outside. Allowed for dryer to cycle on and off at least 5 times. Flame lit every time and burned properly. Vent behind dryer was partially blocked. Corrected issue.; Job Cmpltd
Macaulay G.
WHIRLPOOL DISHWASHER WDT780SAEM1 Customer bottom rack needs the wheels. Tops were going bad as well so I replaced the top adjusters. Office to order Bottom rack wheels.; ordrng 1 W10195416V (dish rack wheel), schdld next appmnt for 1/4 THU 3
Dan H.
MER5775RAB WHIRLPOOL RANGE Installed new control, op test good ; Job Cmpltd