We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH6
Near Seven Hills, OH 44131
Corina B
Job Details: 08/05/2022
"CC that the unit the ui stays on, power was turned off when arriving. Ran diag 2-1 stuck key, 6-2 fill valve, Service pointer W10536944 to replace the ui. Cust does not want to repair ; ordrng 1 WPW10500177 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/05/2022
"Installed new heater, op test good"
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 08/05/2022
"Installed main control. Ran bake test, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Painesville, OH 44077
Dan H
Job Details: 08/05/2022
"Installed new gearcase, motor, capacitor , shifter, cam, belt, and washplate, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brecksville, OH 44141
Marie V
Job Details: 08/05/2022
"When arrived,took temps 1* freezer and 30* fresh food. Full frost pattern, cust said unit cools good but then stops cooling. Replaced control and filter drier per techs notes and whirlpool tech line. Op test ok"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 08/05/2022
"Cc that the unit is not cooling. Confirmed. Took temps 59* fresh food section and 63* in freezer. Removed cover from fresh food and freezer, verify with uv light found a leak at the fresh food evaporator. Ordering part also ran entitlement; ordrng 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Drier uv)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gates Mills, OH 44040
Jason N
Job Details: 08/05/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP. Ran auto test, checked for leaks. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Madison, OH 44057
Dan H
Job Details: 08/05/2022
"Installed new heater, op test good"
We serviced a
KENMORE RANGE
Model 790.9257381
Near Avon, OH 44011
Marie V
Job Details: 08/05/2022
"Replaced infinite switch,and tested unit. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model PAV3360AWW
Near Cleveland, OH 44130
Manny
Job Details: 08/05/2022
"Cc unit not washing, found motor smelling like electrical fire and transmission locked up, try setting cycle but motor just hums and the burning smell intensified, unit will need motor and transmission. Customer not proceed with the repair ; ordrng 1 35-6615 (ht trans s) and 1 WP21001950 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Ashtabula, OH 44004
Brian M
Job Details: 08/04/2022
Cc unit not working and leaking Found valve to have cracked in housing flooded out the control Needs valve housing and control ; ordrng 1 W11172234 (housing) and 1 W10919352 (drawer) and 1 W11429620 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Lakewood, OH 44107
Angel
Job Details: 08/04/2022
"Cc that freezer is not cooling properly. Took temperatures and RC was at 54* and FC was at 39* removed evaporator cover and found that the evaporator had only 2 lines of the coils with frost. Tested compressor and compressor was running at .62amps unit has a leak in the system. Called AB to see if I should just order the filter drier to see where the leak is at but suggested to order all parts that may be the issue and when i come back replace what needs to be replaced after tapping system. Unit will need compressor, evaporator and uv drier filter. Ordering parts there under warranty. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10309988 (Compressor) and 1 WPW10143759 (Filter drier) and 1 WPW10239732 (FC evaporator)"
We serviced a
KENMORE REFRIGERATOR
Model 596.72003016
Near Chardon, OH 44024
Brian M
Job Details: 08/04/2022
Installed control Advised to watch ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Chardon, OH 44024
Jason N
Job Details: 08/04/2022
"Cc unit not cooling Customer stated the ff section stopped cooling possibly after power outage. Customer stated he recently powered unit off at breaker and back on to see if unit would reset, didnt seem to work. Found ff section temps at 38 degrees, good airflow, good frost pattern. Customer stated he didnt realize unit had dropped temperature. Advised customer if unit stopped cooling for period of time, freezer would stay cold for awhile while ff section would see quickest warmup and depending on how long unit has stopped cooling, may take up to 24 hours for unit to return to normal temps. Unit is working as designed at this time."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44128
Manny
Job Details: 08/04/2022
"Cc that they had a flood and now the unit is not washing, verified and unit was unplugged, plugged unit in, lid locked light came on but unit not unlocking, held down cancel unit seems to have canceled a cycle and started draining, unit finished draining but didnt unlock, try running diagnostics but unit keeps shutting off, unplugged unit and waited 1 min, plugged back in and try diagnostics again, it lets me in found codes f5e3 for Lid unlock fault, f1e2 for motor control fault, f7e6 for motor fault and f7e5 for shifter fault, tried setting into test cycle unit started filling but when it switches to the next step it will shut off, control has proper power coming in but unit wont start, unit needs motor, capacitor, shifter, actuator,lower harness, gearcase and control. Customer will not proceed with the repair.; ordrng 1 W11162438 (cntrl-elec) and 1 W11095106 (harns-wire) and 1 W11454734 (gearcase) and 1 W11026785 (motor-drve) and 1 W10913953 (actuator) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Joe O
Job Details: 08/04/2022
Installed control and thermistor.advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Painesville, OH 44077
Dan H
Job Details: 08/04/2022
"Installed new ice maker , op test good"
We serviced a
GE REFRIGERATOR
Model GFE29HSDISS
Near Painesville, OH 44077
Dan H
Job Details: 08/04/2022
"Customer complaint of grinding noise, noise is coming from fresh food section evaporator fan, unit needs new fan; ordrng 1 WR60X35205 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/04/2022
Replace control and capacitor then ran calibration and auto test pass opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Willoughby, OH 44094
Corina B
Job Details: 08/04/2022
CC that the unit is leaking from the left side. Door shutting properly. Started a cycle found it leaking. Replaced the gasket. Started a cycle no leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 08/04/2022
"Replaced valves and dispenser. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Mentor, OH 44060
Joe O
Job Details: 08/04/2022
Installed ice maker. Cycled. Unit calling for water. Op test ok
We serviced a
MAYTAG RANGE
Model MER8700DS0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/04/2022
Replace sensor opt test ok everything test good on unit no issue working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chardon, OH 44024
Dan H
Job Details: 08/04/2022
"Cleared evaporator , installed new control and thermistor, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mentor, OH 44060
Dan H
Job Details: 08/04/2022
"Customer complaint of grinding noise, ran drain and spin cycle, ran quick wash cycle, unit filled and agitated, no unusual noises heard, unit is operating as designed"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID50QS0B
Near Wickliffe, OH 44092
Corina B
Job Details: 08/04/2022
"CC that the unit did not turn off was hot to touch and the drain pump is loud. Started a quick cycle. Drain pump is loud. Unit counted down then started back to 8 minutes. Will need a drain pump and control. Customer does not want to repair ; ordrng 1 A00060401 (Drain pump) and 1 117492651 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Cleveland, OH 44124
Corina B
Job Details: 08/04/2022
Replaced the bezel and vent. Ran a calibration. Started a cycle. No leaks. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 08/04/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Burton, OH 44021
Brian M
Job Details: 08/04/2022
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brecksville, OH 44141
David R
Job Details: 08/04/2022
"Cc unit making loud scraping noises. Went into diagnostics, F1E2 motor, F7E1 basket speed error. Checked underneath, but from splutch assembly came off and frayed belt. Replaced both from t/s and put on lock tight. Ran diagnostics and calibration. Good, Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mantua, OH 44255
Brian M
Job Details: 08/04/2022
Installed rail OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Jason N
Job Details: 08/04/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/04/2022
Cc unit not working Found unit getting power but control not turning on Needs control ; ordrng 1 W11481725 (Control)
We serviced a
GE WASHER
Model GTW680BSJ4WS
Near Burton, OH 44021
Jason N
Job Details: 08/04/2022
"Cc unit leaking water during cycleRan quick wash test, checked hose connections, check under unit. Let unit run entire quick wash cycle. Did not find any leaks from unit at this time. Unable to duplicate leak issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Warrensville Heights, OH 44128
Manny
Job Details: 08/04/2022
"Cc unit frost up again, verified and FZ if cover in frost, found gaps on the liner, calling TL, spoke to Andrew, sent him pictures and he agreed that the top left looks really wide, sending the unit for review stated they will contact us and the consumer with the next steps.
We serviced a
GE WASHER
Model GTW330ASK2WW
Near Mentor, OH 44060
Joe O
Job Details: 08/04/2022
"Cc: not drainingFound drain pump receiving proper power. Needs drain pumpCustomer does not want to repair at this time ; ordrng 1 Wh23x28418 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Newbury Township, OH 44065
Jason N
Job Details: 08/04/2022
"Cc unit needs updated heater element installed Replaced heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Ran test cycle, checked for leaks. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KDDO24CVX00
Near Novelty, OH 44072
Jason N
Job Details: 08/04/2022
Cc unit freezer door freezing closedCustomer stated the freezer door will get frozen closed due to water accumulating on the bottom of the freezer. Found evaporator drain partially clogged with sediment and sludge. Cleared drain tube and reinstalled. Ensured good water flow through. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Shaker Heights, OH 44122
Manny
Job Details: 08/04/2022
"Cc unit making a loud vibration noise, verified and unit is indeed making a vibration noise, open doors but noise not coming from inside, pulled unit out and noise got a lot louder removed back cover can hear the noise around the compressor, if I pushed the compressor the noise stops, condenser coil was too close to the cabinet and will vibrate against the cabinet when compressor is running, reset condenser and not hitting the cabinet anymore, vibration noise is gone, opt test ok!"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Willoughby, OH 44094
Dan H
Job Details: 08/04/2022
"Customer complaint that load and go dispenser is not working and back filling with dirty water, confirmed, unit needs new dispenser assembly ; ordrng 1 W11321036 (Dispenser)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/04/2022
"CC that the unit is not running. Confirmed, ran diag 4-3 wash motor not running 7-1. No heat. Checked power at the control 0 ohms. 8.2 ohms on the pump and motor. Will need a new control. Possibly need the pump and motor. The control is still under warranty. Office to reschedule appointment. ; ordrng 1 W11305303 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Solon, OH 44139
Corina B
Job Details: 08/04/2022
"Replaced the water housing and valve. There is water in the bottom drawer, cust will take care of it. Filled a water jug. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Aurora, OH 44202
Brian M
Job Details: 08/04/2022
Cc of humming noise when closing doors Found noise to be regular noises of fan motor kicking back on OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Angel
Job Details: 08/04/2022
Cc that units display is not turning on. Verified and display is completely dead verified power to control and had 120vac unit will need control board replaced ordering part.; ordrng 1 W11126814 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lakewood, OH 44107
Marie V
Job Details: 08/04/2022
"Replaced compressor, and filter drier, put unit into a vacc, 29. No changes in gages after 15 min. Filled up unit with r600 68gm . Full frost on evaporator. Advice cust to allow 24 hours for unit to reach normal temps, op test ok"
We serviced a
KENMORE WASHER
Model 11042936200
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/04/2022
"Use shot vac to empty water then took filter out it was clog clear out and ran rinse and spin and when pump started it was loud like if arm broke and no water was emptying out gave estimate for pump customer will think about it ; ordrng 1 280187 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model ned4655ew1
Near Painesville, OH 44077
Joe O
Job Details: 08/04/2022
"Cc: not running, buzzing noise; ordrng 1 279827 (motor!dryer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kirtland, OH 44094
Joe O
Job Details: 08/04/2022
Installed door auger shaft seized in old auger motor. Needs auger shaft. ; schdld next appmnt for 8/11 THU !
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Aurora, OH 44202
Brian M
Job Details: 08/04/2022
"Found ui not to be the main cause Found a mouse droppings in unit and control board is shorted Needs control Using what she paid for ui to pay for control ; ordrng 1 W11295990 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Lakewood, OH 44107
Angel
Job Details: 08/04/2022
Cc that they had a power outage and now the oven wont work. Tested oven and it will not preheat found ignitor not turning on. Looked in back of unit and found control board shorted out replaced control board tested unit and oven started functioning as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/04/2022
"Cc unit not cooling in freezer or refrigerator sectionUnit was turned off when arrived. Turned unit on, no compressor, found inverter service LED blinking 3 times for inverter failure. Replaced using misc. truck stock part. Compressor strarted up. Observed unit for several minutes, unit starting to cool, good heat on condenser. Advise customer to allow 24-48 hrs for unit to return to desired temperatures. Op test good. ; used 1 W10133449 (Inverter box) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44120
Manny
Job Details: 08/04/2022
"Cc unit not coming on, tried multiple outlets and no power, verified and unit is dead, checked power good power, ran diagnostics and unit have codes f6e3 and f6e2 both for ui and control communication errors, unit will need control and UI, add to cancellation list ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Novelty, OH 44072
Joe O
Job Details: 08/04/2022
Installed sump and gasket. Ran test cycle. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB27T9FBA
Near Solon, OH 44139
Jason N
Job Details: 08/04/2022
"Cc unit top oven not heating Ran bake and broil tests on upper oven, neither element powering on and heating. Checked voltage from L1 and L2 relays on board, 0v from L2 relay. Unit needs main relay board. Customer declined repair at this time, will decide if repair at later date. ; ordrng 1 316443901 (Relay board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB3
Near Mentor, OH 44060
Dan H
Job Details: 08/04/2022
"Customer complaint that unit is not going through cycle, ran test cycle unit filled and began washing, unit completed test cycle, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE WASHER
Model WJRR4170G1WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/04/2022
Cc unit not starting Found unit getting power put timer not working Parts are NLa
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 08/04/2022
Parts are damaged from delivery. Both the tub and inner door. Took pics. Reordering parts needed.; ordrng 1 WPW10681506 (Tub) and 1 W11035418 (Inner door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Solon, OH 44139
Corina B
Job Details: 08/04/2022
"Replaced the heater. Ran a calibration. Started a cycle. No leaks, opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Angel
Job Details: 08/04/2022
"Cc that unit was getting stuck at wash. Verified and customer has the drain hose on the ground causing the washer not to fill because water is running out at the same time be ause of drain hose not being properly installed. Rand diagnostics and unit has an error code F8E1 no fill, long fill so I turned on unit so customer could see what I mean and he could see the water coming out while filling. Unit is working as designed just needs to fix drain hose. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44103
Angel
Job Details: 08/04/2022
Cc that unit was not letting them do anything and it had a error code for lock. Verified and unit is fine it just had the control lock on pressed button for 3 seconds and unlocked the controls explained customer how to do it. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Solon, OH 44139
Jason N
Job Details: 08/04/2022
Cc unit frosting in freezer section Found freezer door gasket not sealing on upper right corner. Heated gasket and stretched to mate to cabinet. Cleared frost from freezer section. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Walton Hills, OH 44146
David R
Job Details: 08/04/2022
"Cc unit leaking from middle. Leaking directly from wash motor. Will need pump wash motor assembly. Ordering pump assembly ; ordrng 1 WPW10671942 (Wash pump motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ARS8265BS
Near Solon, OH 44139
Corina B
Job Details: 08/04/2022
"CC that the unit is not making ice. Confirmed. No water coming out of the dispenser. Checked for the water shut off behind the unit, basement is finished with drop tiles, cust does not know where the shut off is. Found the filter not in. Advised cust to find where the shut off is. Pulled unit out scratched the polyurethane, took pictures. Did used my floor protection. Cycled ice maker, stopped mid cycle. Replaced the ice maker from t/s. Cycled the ice maker, filled. Opt test ok. ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chagrin Falls Township, OH 44022
Joe O
Job Details: 08/04/2022
Installed sump ass ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Beachwood, OH 44122
Jason N
Job Details: 08/04/2022
"Cc unit making knocking noiseCustomer stated unit is still making knocking noise during the spin cycle. Ran spin cycle test with towel load. Found noise in question to be the drain hose knocking on the rear panel when unit vibrates with certain frequency. Adjusted hoses and wires away from rear panel. Reran spin cycle test, no abnormal, noises heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Painesville, OH 44077
Dan H
Job Details: 08/04/2022
"Customer complaint that lights are not working, confirmed, found freezer section led out, wires to freezer section light are broken inside of liner, unit cannot be repaired, called whirlpool techline spoke to Austin"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cleveland, OH 44121
Jason N
Job Details: 08/04/2022
"Cc unit lights in ff section and freezer section outFound only lights working in unit are pantry lights at this time. Checked power to top LED module, 0v. Checked door switch inputs, all checked good. Checked power at freezer LED, 0v, but light came on when bumping wiring, found loose connector on freezer door switch. Freezer LED operating. Checked connections on main board LED driver, 0v out to top module, unit needs main board. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11556912 (Main control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE0
Near Painesville, OH 44077
Dan H
Job Details: 08/04/2022
"Installed new ice maker, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Brian M
Job Details: 08/04/2022
Installed heater OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Brian M
Job Details: 08/04/2022
Installed door and boards OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFF
Near Parma Heights, OH 44130
David R
Job Details: 08/04/2022
Cc unit oven not working. Found bad ignitor. Replaced from t/s. Tested. Good. Op Test Ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, OH 44149
David R
Job Details: 08/04/2022
"Replaced heater. Good. Ran diagnostics, good. Op Test Ok."
We serviced a
KENMORE RANGE
Model 665.78003801
Near Painesville, OH 44077
Dan H
Job Details: 08/04/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Bratenahl, OH 44108
Angel
Job Details: 08/04/2022
"Cc that unit is not cooling. Took temperature and unit was at 62* took out the crisper drawers and found evaporator cover all frosted up. Steamed out all frost and ice from evaporator cover and evaporator ohmed out heater and it was also ran it in diagnostics and work perfectly unit will need thermistor and control box replaced. Office to reschedule control box is out of stock. ; ordrng 1 WPW10383615 (Thermistor) and 1 W10812033 (Control box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10673003511
Near Westlake, OH 44145
Angel
Job Details: 08/04/2022
Cc that the ice maker was loose. Found that the bottom bracket was broken and the top ones were good just loose so I tightened them up but if he wanted the bracket on bottom he will need ice maker replaced which customer did not want it replaced. Gave him estimate for ice maker anyways but customer stated that he will leave like that with the two top screws holding the ice maker. Charged service call.; ordrng 1 4317943 (Ice maker)
We serviced a
HOT POINT REFRIGERATOR
Model CTX14CAZCRWH
Near Bay Village, OH 44140
Angel
Job Details: 08/04/2022
"Cc that unit is not cooling to good. Took temperatures and RC was at 48* and FC was at 30* took off evaporator cover and found not frost pattern only on the beginning of the first coil. Compressor was running hot as well. Explained to customer that I was going to tap system but customer said she wants to keep it at least like that for now until she can buy a new unit. Unit will need compressor, filter drier and evaporator. Customer stated she will not want to fix it she will just wait it out and get a new unit. Charged service call.; ordrng 1 WR87X28948 (Evaporator) and 1 WR87X20798 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Avon Lake, OH 44012
Angel
Job Details: 08/04/2022
"Cc that dryer was working fine and than just shut off and wont do anything. Verified power and found that one of the legs on power cord and terminal block burnt found screw on terminal block was loose causing the issue. Replaced terminal block and power cord tested unit. Opt test ok.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Avon Lake, OH 44012
Angel
Job Details: 08/04/2022
Replaced heater with updated one tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 08/04/2022
"Recovered refrigerant, installed compressor, evaporator, and drier. Put unit into 28 inch vac for 15 mins, recharged with 7.75oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Lakewood, OH 44107
Marie V
Job Details: 08/04/2022
"Cc that the oven does not works theres an error code and that the bottom of the oven is scratch and has rust in one side. Also unit has a downdraft. Will need 2 techs to pull unit out and replace oven sensor. Called whirlpool tech line spoke with kirt. Said to go ahead and order the bottom oven part. Ran diag, got error code f3e0 oven sensor open or shorted. Ordering control as well ; ordrng 1 W10777210 (Bottom oven.) and 1 W11100513 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/04/2022
"Found pump not starting control sending 120 voltage to pump motor will need pump ; used 1 WPW10605057 (PUMP AND MOTOR ASSY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Brooklyn, OH 44144
Gabriel P
Job Details: 08/04/2022
Wrong part order it was mullion that was defective but I end up fixing it advise customer that if it brake again she will need mullion
We serviced a
MAYTAG DRYER
Model MEDB835DW0
Near Bedford, OH 44146
Marie V
Job Details: 08/04/2022
"Cc that the unit caught fire. Confirmed. Found indies drum paint started melting. Drum, and all parts listed needs replaced. Called safety Ann. Told me to tell cust to call safety. Op test ok; ordrng 1 W10706040 (Harness) and 1 W11135007 (Bulkhead) and 1 W10626460 (Drum) and 1 W10861007 (Front bulkhead) and 1 W10608817 (Pipe) and 1 W11246350 (Blower housing) and 1 WP697770 (Seal) and 1 WP697772 (Wheel) and 1 W11025156 (Element) and 1 W10802681 (Box) and 1 W10868982 (Ducklint) and 1 W10859086 (Lint screen) and 1 W10608813 (Grill) and 1 W11104017 (Duck) and 1 W11026442 (Ui) and 1 W10802463 (Control) and 1 W10909685 (Thermal fuse)"
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Cleveland Heights, OH 44118
Manny
Job Details: 08/04/2022
"Cc unit not working at all checked in different outlets and nothing, verified and unit is dead no LEDs and no operating, check outlet and good voltage, was able to run diagnostics and found codes f6e2 for acu and UI miscommunication and f6e3 for UI and acu miscommunication. Unit will need main control and UI. ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44105
Gabriel P
Job Details: 08/04/2022
Door was not closing on the left Found loose screw on track correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Bedford, OH 44146
Gabriel P
Job Details: 08/04/2022
Shelf broke need shelf ordering no need to schedule customer will install ; ordrng 1 W10861519 (Shelf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details: 08/04/2022
Replaced door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/04/2022
"Replaced filter head and cover, tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44121
Manny
Job Details: 08/04/2022
"Replaced parts ordered. Ran calibration cycle, opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bedford, OH 44146
Gabriel P
Job Details: 08/04/2022
"Unit under one year found unit not defrosting ordering harness and control,; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Cleveland, OH 44130
Marie V
Job Details: 08/04/2022
"Cc that the unit turns on sometimes and shuts off and takes a while to kick back on. Took temps 35* fresh food section and 15* at freezer. Removed back panel and found no frost and big block of ice . Unit has a leak. Will need sealed system work done. Cust will call whirlpool to see if they help with repair. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 08/04/2022
"Replaced burner and switch, tested unit. Op test ok"
We serviced a
KENMORE WASHER
Model 11022332510
Near Maple Heights, OH 44137
Gabriel P
Job Details: 08/04/2022
"Found shocks bouncing 3 to 4 times need shocks customer will think about it ; ordrng 1 W10780045 (Shocks), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/04/2022
Replace strike opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Olmsted Township, OH 44138
David R
Job Details: 08/04/2022
Replaced FZ LED. Good. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model SVD8310S
Near Cleveland Heights, OH 44106
Manny
Job Details: 08/04/2022
"Cc LR burner not lighting, verified and no sparks and knob is turned, spark are present at igniter when LF knob is turned, took panel off and found loose wire on LR switch, secured wire and burner is lighting again. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Mentor, OH 44060
Joe O
Job Details: 08/03/2022
Installed hinges. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYW00
Near Chardon, OH 44024
Brian M
Job Details: 08/03/2022
"Cc of leak Found hose leaking at valve cut clean and reconnected still dripping Needs valve ; ordrng 1 WPW10238100 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10656662500
Near Painesville, OH 44077
Jason N
Job Details: 08/03/2022
"Cc unit ice maker not working and food freezer in lower drawers in ff sectionFound ice maker is bad shape, mold is peeling and plastic is broke. Unit needs ice maker. Customer stated the vegetables are freezing in the lower deli drawers. Found deli drawer control wide open letting in freezer cold air. Closed down to reduce airflow in to drawers. Customer is not repairing ice maker at this time, estimate only.; ordrng 1 2198597 (Ice maker)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Avon, OH 44011
Marie V
Job Details: 08/03/2022
"Replaced, mullion, rails, thermistor and damper. Tested unit. Op test ok"