Service History 310

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Lakewood, OH 44107

Angel

Job Details: 07/21/2022

Cc that freezer door was hard to open. Confirmed it was stiff found that it had some frost build up causing the issue took apart freezer and let the frost melt a little to wipe it off real good steamed the seal out as well and reinstalled everything and let the customer test it. Opt test ok. Explained to customer to open door by the middle and not the sides be ause it could cock the door causing it to not close snd get warm air inside causing issue again.

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Lakewood, OH 44107

Angel

Job Details: 07/21/2022

Was going to take picture of model and serial and unit does not have the tag but did get the model from invoice called BJ to ask him and stated since its a pay call with the model we should be ok. Cc that unit was making a loud scraping sound when tumbling. Ran unit and there was no sound took apart unit and everything looked good the only thing i found was some plastic tabs and a paper clip explained to customer that one of the plastic pieces or paper clip couldve got stuck and than fell causing sound. Unit working as should. Opt test ok.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/21/2022

"Cc unit making too much iceFound ice maker bail arm switch not working. Replaced ice maker using customer supplied pre Id part. Ran manual ice maker harvest test, ice maker indexed, filled mold with water and stopped. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, OH 44125

Jason N

Job Details: 07/21/2022

"Cc unit oven gasket twistedCustomer showed pop Confirmed oven door gasket was installed twisted. Removed and straightened, reinstalled. Op test good."

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Mentor, OH 44060

Jason N

Job Details: 07/21/2022

"Cc unit not running full cycle, shutting down before clothes are dryRan diagnostics, no fault codes in history. Tested moisture sensor, passed. Ran dryer test cycle, unit tumbling, good airflow. No gas hookup, so could not verify flame operation. No issues found with unit at this time."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Avon Lake, OH 44012

Angel

Job Details: 07/21/2022

"Installed ice maker, inlet valve and air duct tested unit for leaks. Opt test ok."

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Grafton, OH 44044

Gabriel P

Job Details: 07/21/2022

"Replace both seal,opt test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW04

Near Andover, OH 44003

Brian M

Job Details: 07/21/2022

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Avon Lake, OH 44012

Angel

Job Details: 07/21/2022

Cc that handle came off the door and freezer top drawer handle came off. Reinstalled the freezer handle for drawer and installed new handle on beverage door. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44105

Manny

Job Details: 07/21/2022

"Tap system noticed no pressure , charged with 145psi of nitrogen to check for leaks, noticed the pressure going down slowly, using bubble spray and unit has an internal leak, called wpl techline to document (45 mins), spoke to Rich, sent him pictures and they are sending the unit for review to be replaced, provided customer with sr number and let them know someone from wpl resolution team will be getting in contact with them and let them know whats next. Took parts for return (compressor box is damaged).; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Warrensville Heights, OH 44128

Manny

Job Details: 07/21/2022

"Cc unit shuts off after a few mins and only stays on while on the timed dry, ran normal cycle unit shut off after a few mins without clothes inside, customer put a small damp load and ran normal cycle with the vent off and unit ran for about 10 mins Checked clothes and 2 of the 3 pieces he put in are drying pants are a little thicker and feels a little damp, removed vent an found a lot of lint on the vent removed and set unit to normal cycle and checked outside vent outlet and feel a bit of air coming through but not even warm, advise customer to have a vent company take a look at the vent and if he still have any issues to give us a call and well take another look. Unit is working as designed, opt test ok"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS3

Near Chagrin Falls, OH 44022

Manny

Job Details: 07/21/2022

Replaced chimney opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Painesville, OH 44077

Jason N

Job Details: 07/21/2022

"Cc unit doors not flush and handles are not evenAdvised customer that there are no adjustments for the doors to make them flush, if both doors are sealing properly, then unit is working as designed. Advised customer handle mounting is static and is not adjustable, handles will move with door leveling adjustment. Adjusted doors to customer preference, ok. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL5

Near Painesville, OH 44077

Joe O

Job Details: 07/21/2022

"Cc: burning smell, burn marks, stopped workingFound harness shorted out, control, ui, and keypad also Burnt. Needs control, ui, keypad, fuse, and harnessControl shows discontinued; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec) and 1 8534963 (control,electronic(discontinued)) and 1 WP8534931 (harns-wire) and 1 8193762 (thermal fuse)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVMS02

Near Willoughby, OH 44094

Brian M

Job Details: 07/21/2022

Cc unit not cooling properly Found evap fan not working Replaced using truck stock OP Test Ok ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kirtland, OH 44094

Brian M

Job Details: 07/21/2022

Installed control and ui ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Chesterland, OH 44026

Brian M

Job Details: 07/21/2022

"Cc unit not advancing Found gearcase leaking oil Needs gearcase, clutch, belt, actuator, and capacitor ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11428524 (Cap)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Lorain, OH 44053

Gabriel P

Job Details: 07/21/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Jason N

Job Details: 07/21/2022

"Cc unit not cooling, frosting in freezer Found evaporator frosted over. Defrosted evaporator, checked harness connections. Found terminal pulled out on heater connector. Pushed terminal back in and ran manual defrost test. Heater turned on. Advised customer to allow approx 24 hrs for unit to return to desired temperatures."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Eastlake, OH 44095

Jason N

Job Details: 07/21/2022

Installed door panel. Ensured proper alignment to switches. Ran heat test several times with water. Unit started each time without issue. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV03

Near Mentor, OH 44060

Dan H

Job Details: 07/21/2022

"Customer complaint that freezer section light switch is broken, installed new door switch, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Dan H

Job Details: 07/21/2022

"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found harness to drain pump cut, unit needs new harness, part is out of stock so not scheduling return appointment ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL03

Near LaGrange, OH 44050

David R

Job Details: 07/21/2022

"Cover to icemaker broke while taking off, took pics. Ordering for customer no charge, customer to install no return. Replaced icemaker, good. Cycled and called for water. Op Test Ok. ; ordrng 1 WP2255720 (Icemaker cover)"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Willoughby Hills, OH 44094

Jason N

Job Details: 07/21/2022

"Installed thermal fuse. Unit powered on. Ran bake test to 350 degrees, unit not heating. Checked thermostat, reading open. Installed thermostat. Reinstalled unit. Ran bake test to 350 degrees. Unit heating and cycling properly. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Lakewood, OH 44107

Manny

Job Details: 07/21/2022

"Replaced heater, ran test cycle, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Painesville, OH 44077

Dan H

Job Details: 07/21/2022

"Installed new led module, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Westlake, OH 44145

Gabriel P

Job Details: 07/21/2022

Found evaporator frozen check harness is good check .heater is good but when check thermostat it was off on resistance replace t/s opt test ok ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

KITCHENAID RANGE

Model KGRS505XSS02

Near Cleveland, OH 44113

Gabriel P

Job Details: 07/21/2022

Replace valves opt test ok

We serviced a

JENN-AIR COMPACTOR

Model TC607X4

Near Gates Mills, OH 44040

Brian M

Job Details: 07/21/2022

Spoke to contractor needs foot pedal Unit needs to be fully uninstalled from cabinet before it can be worked on Unit is installed in brand new cabinets and flooring ; ordrng 1 W11304291 (Pedal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Pepper Pike, OH 44124

Brian M

Job Details: 07/21/2022

Cc no Ice Found wiring at bottom hinge damaged and bin damaged Needs door and bin ; ordrng 1 LW11202405 (dor-fip) and 1 W11347840 (Bin)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

David R

Job Details: 07/21/2022

"Cc unit not drying correctly or taking long to dry, customer pointed out vent. Found when installed vent was crimped and barely attached on to unit. Took pics. Unit is heating correctly. Just let customer know that she needs to get a new vent put on. Unit is good. Op Test Ok."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI32AR80QSC

Near Painesville, OH 44077

Dan H

Job Details: 07/21/2022

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/21/2022

F9e1 Drain pump just humming Needs pump ; ordrng 1 W11497943 (Drain pump)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/20/2022

"Cc: not drainingFound error codes 81(slow drain) 64(float switch open) 51(door stuck open). Found unit had water in it upon arrival. Started normal cycle, found unit draining. Drain hose partially plugged with debris. Unit washing. Found unit has no drain loop. Advised customer on drain loop, and back feeding water to unit. Unit continuously draining. Potentially over heating drain pump. Needs drain pump; ordrng 1 W10914557 (pump-drain)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 07/20/2022

Replace bin and rail

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW2

Near Cleveland, OH 44134

Jason N

Job Details: 07/20/2022

"Installed lid switch. Ran operational tests, all functions working properly. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF3

Near Painesville, OH 44077

Dan H

Job Details: 07/20/2022

"Installed new ice maker , op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 07/20/2022

"Installed new heater, op test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44149

David R

Job Details: 07/20/2022

"Replaced lower harness, ran diagnostics and calibration. Ran a quick wash and leaving on for customer to monitor. As of now, good. Op Test Ok."

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/20/2022

Installed top OP Test Ok Customer needs installers to redo vent Vent is hold unit up

We serviced a

KENMORE DRYER

Model 1106222101

Near Solon, OH 44139

Brian M

Job Details: 07/20/2022

Cc unit not spinning Found belt snapped and idler damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44108

Joe O

Job Details: 07/20/2022

"Cc: not heatingFound terminal block shorted out. Needs terminal block kit, and power cord. Replaced terminal block and power cord. Tested. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model PTB2154FRW

Near Parma, OH 44129

Gabriel P

Job Details: 07/20/2022

"Replace thermostat bi metal,opt testok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

Gabriel P

Job Details: 07/20/2022

"Tech line said vent on botton was staying pop up and found fresh food section evaporator frozen it could be that Customer hearing gurgling when water goes into the drip pan hole also when took evaporator cover out notice foam part was all broken by recent technicians Customer said that he saw him put lots of foil tape but he didnt know it was cause it was broken I advise Customer that the part needs to be replace ; ordrng 1 W11098695 (Fan cover), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET0MSRXTQ02

Near Cleveland, OH 44102

Jason N

Job Details: 07/20/2022

"Cc unit bottom shelf brokenCustomer needs trim piece for lower door shelf. Customer stated he can install himself, not return trip needed. ; ordrng 1 WPW10304909 (Shelf bottom)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Parma, OH 44134

David R

Job Details: 07/20/2022

"Replaced door ice assembly. Checked water and cubed/crushed. Good. Make sure to watch for crushed ice if it sticks and remains melt a little, to whip up. Unit is good, Op Test Ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near North Ridgeville, OH 44039

David R

Job Details: 07/20/2022

"Cc unit not cooling, both sections. Unit is plugged in, getting correct 120v. Nothing running when I first came, no compressor or evap fan. 5 mins went by and unit kicked on, compressor and evap fan for about 2 mins and then kicked back off. Looked at evap and has a lite frost pattern all the way up. Went into diagnostics, no error codes. Compressor, fan, heater all coming on correctly. Unplugged again, let run for 20, good frost pattern. Ordering main control just in case something is shorting out causing power to not be sent out to components. Ordering control ; ordrng 1 W11546690 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C5XXY02

Near Avon Lake, OH 44012

Angel

Job Details: 07/20/2022

"When I arrived at home customer had buckets and a big garbage can in kitchen because the copper water line broke and they did not know where to shut the water off at also damaged the inlet valve. Explained to customer that he will need a plumber for the copper line and he will need a new inlet valve. Gave customer the estimate and stated that he would rather buy it himself and install it. Charged service call.; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Angel

Job Details: 07/20/2022

Replaced console. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Bratenahl, OH 44108

Joe O

Job Details: 07/20/2022

"Cc: not washing, leakingFound unit leaking from sump. Found element has brass bushings. Found sump running, but not washing. Needs sump, and heating elementElement covered under s code: Entitlement shows pump covered under part only 10 year warrantySump out of stoc. Office to reschedule; ordrng 1 W11416363 (Sump assembly) and 1 W11537778 (Heating element)"

We serviced a

SAMSUNG DRYER

Model DV48J7770EPA2

Near Austinburg, OH 44010

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is not spinning, confirmed, found idler pulley broken, installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Aurora, OH 44202

Brian M

Job Details: 07/20/2022

"Cc unit not working Found be,t snapped and thermal fuse open Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 3392519 () from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Streetsboro, OH 44241

Brian M

Job Details: 07/20/2022

Called whirlpool Whirlpool says customer expectations issue

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21HS8KS4

Near Lakewood, OH 44107

Jason N

Job Details: 07/20/2022

"Cc unit maker not working again and water still leaking in ff sectionConfirmed water in bottom on ff section, evaporator drain tray clogged with debris, tray overflowing. Cleared debris from tray. Good flow through drain tube. Found ice maker turned off, turned on ice maker, ice maker indexed and filled mold with water. Did not find an issue with ice maker at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Angel

Job Details: 07/20/2022

Cc that unit was not dissolving the pod. Tested in diagnostics and unit passed all tests checked all connections and were good. Did notice that the seal on the dispenser door was popping out a bit so i reseated it so it can open and close as should explained to customer to monitor and see how it works out for them now if anything to give us a call. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW5

Near Cleveland, OH 44110

Joe O

Job Details: 07/20/2022

"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 45 degrees. Found ball of ice on cap tube. Not building complete frost pattern. Needs compressor, evaporator and drierCustomer does not want to repair at this time ; ordrng 1 240550946 (Compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Conneaut, OH 44030

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault) error code, optical sensor not reading today, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS3

Near Conneaut, OH 44030

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is not cleaning or drying dishes, ran diagnostics found f7e1(no heat) error code, placed glasses upright in racks, unit filled, incoming water temperature at 75 degrees, wash motor started, glasses filled, heater is working, unit needs new control, customer does not want repair ; ordrng 1 W10906425 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID ICEMAKER

Model KUID308HPS01

Near Westlake, OH 44145

Angel

Job Details: 07/20/2022

Cc that unit was making thin ice. Verified and noticed that the bin that holds the water was tilted forward causing the water to overflow and not receiving the proper water to make ice so when i moved the bin it was just dangling from the back and saw that the screw was ripped of the cabinet with the screw bracket which came off the cabinet nothing i could do to fix issue so I Called tech line and spoke with Rob explained issue and stated that unit is not repairable it will go into review and they will notify customer for any further steps or information

We serviced a

MAYTAG WASHER

Model MTW5800TW0

Near Euclid, OH 44117

Joe O

Job Details: 07/20/2022

"Cc: leaking, off balanceFilled, agitating, drained and spin. Ran this test multiple times could not duplicate leak. Floor drain seems to be draining well. Unit functioning as designed. Op test ok"

We serviced a

KENMORE REFRIGERATOR

Model 3639557854

Near Conneaut, OH 44030

Dan H

Job Details: 07/20/2022

"Customer complaint of clicking noise, compressor and condenser fan are running, evaporator fan is running, ice maker cycled, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Westlake, OH 44145

Angel

Job Details: 07/20/2022

Cc that seal was off on top corner when it got delivered. Verified and found that the tabs were not properly seated to the unit I installed as should let customer see for herself. Opt test ok.

We serviced a

GE WASHER

Model WHDSR315D5WW

Near Madison, OH 44057

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is leaking, confirmed, found unit leaking passed tub seal, gear oil all over under unit, unit needs new transmission, parts are no longer available ; ordrng 1 WH38X10002 (Transmission)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Sheffield Lake, OH 44054

David R

Job Details: 07/20/2022

"Customer was having electrical issues in kitchen, could of shorted something out for a short period. Replaced module. Good. All components working correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Cleveland, OH 44119

Jason N

Job Details: 07/20/2022

Installed control board. Programmed to 12. All functions tested good. Advised customer to allow up to 24 hours for unit to return to normal temperatures.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Lorain, OH 44052

David R

Job Details: 07/20/2022

"Cc unit getting LF error. F2E1, F3E2, F8E1 stored errors. Found bad Hot water valve. Replaced from t/s. Ran diagnostics and calibration. Test 51/52. Good. Op Test Ok. ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXVS00

Near Mentor, OH 44060

Jason N

Job Details: 07/20/2022

Installed inlet water valve. Ran dispense to purge air from system. Did not see any drips from water dispense. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, OH 44053

David R

Job Details: 07/20/2022

Replaced both UI and main control. Ran test 51/52. Good. Unit turning on normally and working properly. Op Test Ok.

We serviced a

GE DRYER

Model GFD65GSPN0SN

Near Painesville, OH 44077

Jason N

Job Details: 07/20/2022

"Installed console. Verified operation test good, all functions working properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mantua, OH 44255

Brian M

Job Details: 07/20/2022

"Cc unit is loud Found gearcase grinding Washplate wont budge Needs gearcase and washplate ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Cleveland, OH 44135

Gabriel P

Job Details: 07/20/2022

"Found evaporator with no frost pattern use piercing valve feed nitrogen and spray on evaporator suds to find leak but did not find any replacing compressor and dye filter,ordering ; ordrng 1 W10507884 (Compressor) and 2 W10843121 (Dye filter)s and 2 TJAF1200 (Tube ext)s"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Newbury Township, OH 44065

Brian M

Job Details: 07/20/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Andover, OH 44003

Brian M

Job Details: 07/20/2022

Cc unit slow drains Found debris in filter Replaced pump OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Euclid, OH 44132

Joe O

Job Details: 07/20/2022

Installed switch. Op test okCould not tested other functions. Unit is not hooked to power

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRH17D7KKF1

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/20/2022

"Found gasket torn letting warm air in causing moister inside fridge ordering ; ordrng 1 5304507206 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Amherst, OH 44001

Angel

Job Details: 07/20/2022

Replaced seal also steamed it out for proper sealing. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Lorain, OH 44053

Angel

Job Details: 07/20/2022

Cc that unit was not dispensing water and he needed to replace filter but didnt know how to replaced filter. So i replaced the filter for the customer and reseted filter light as well. Tested unit and started dispensing as should explained to customer to flush system with about 3 gallons of water. Opt test ok.

We serviced a

GE DISHWASHER

Model GDF520PGJ2BB

Near Ashtabula, OH 44004

Joe O

Job Details: 07/20/2022

"Cc: beeping, not showing clean light at end of cycleEntered diagnostics. Found unit is sensing door. No stored error codes. Ran normal cycle unit filling and washing. Cancelled cycle. Unit draining. Indicator on control is reading correct. Found while reassembly the unit beeped and lit up. Ui woke itself up. Acting as if keys sticking. Needs ui ; ordrng 1 WD21X23463 (kit svc ui front log)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ

Near Elyria, OH 44035

Gabriel P

Job Details: 07/20/2022

Confirm is dripping ordering hose and valve ; ordrng 1 W11163765 (Fitting) and 1 WPW10179146 (Valve)

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Avon Lake, OH 44012

Angel

Job Details: 07/20/2022

"Cc that unit is not turning on theres no lights on display. Confirmed tried turning on unit and its not doing anything. Went to bottom of unit and made sure control was sending 14vdc to ui and it was checked all connections and reinstalled everything i reseted unit and ui started functioning. Started a cycle and unit started functioning as should with no issue.Left part as an estimate incase unit starts acting up again. Opt test ok.; ordrng 1 WD21X23462 (Ui kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Chesterland, OH 44026

Brian M

Job Details: 07/20/2022

Cc heater not Working Found heater open also found control giving out errors that are not part of the programming Needs control and heater parts are under 60 month warranty ; ordrng 1 W10703867 (heater) and 1 W11308807 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model PYET344AYW

Near Avon Lake, OH 44012

Angel

Job Details: 07/20/2022

Replaced blower wheel tested unit and its functioning as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/20/2022

"Installed main control and EMI filter. Ran auto test cycle, op test no good. Unit stalls out and freezes up when it starts to fill. Checked power in to unit, reading 114v. Monitored voltage when running test cycle, voltage dropping below 100v when components are activating. Customer has a power issue, will need an electrician to inspect."

We serviced a

MAYTAG DRYER

Model SDE4606AYW

Near Perry, OH 44081

Dan H

Job Details: 07/20/2022

"Installed new pulley, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFC022EVBL2

Near Gates Mills, OH 44040

Brian M

Job Details: 07/20/2022

Cc unit leaking found drain pan clogged Cleared clog OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/20/2022

"Cc unit not filling with water, not runningRan diagnostics, found code f8e2 for inlet water electrical problem. Ran auto test, no water coming in. Checked inlet valve, found shredded wire on connector to valve. Repaired wire. Reran auto test, unit filled with water and cycled properly. Op test good."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near South Euclid, OH 44121

Joe O

Job Details: 07/20/2022

Cc: gasket not sealingFound gasket not seated correctly. Re seated gasket. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Perry, OH 44081

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is not going through cycles, confirmed, found unit not filling, found a piece of melted plastic under float switch, removed, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly , customer does not want repair ; ordrng 1 WPW10605057 (Sump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Amherst, OH 44001

David R

Job Details: 07/20/2022

"Replaced harness, control, thermistor, ran diagnostics to make sure heater coking on, good. Give 24 hours to return to normal temps. Op Test Ok."

We serviced a

GE WASHER

Model GTW725BSN0WS

Near Painesville, OH 44077

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is going off balance, suspension is good, ran spin cycle , unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/20/2022

"Cc: not making ice, no freezer lightsFound freezer door harness broken at hinge. 1 wire runs directly to ice maker switch. Found freezer led receiving proper power. Needs freezer leds and freezer doorCustomer does not want to repair at this time Customer stated they have warranty. Going to contact warranty company for authorization ; ordrng 1 LW10755680 (dor-fip) and 1 W11226500 (light) and 1 W10876365 (light), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NHAXVA01

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/20/2022

Replace filter housing and icemaker fill with water customer doesnt think we will need harness for icemaker advise him that if it doesnt make ice he will need that harness return harness for refund

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near South Euclid, OH 44121

Joe O

Job Details: 07/20/2022

"Cc: gasket ripped, lower part of door breakingFound lower hinge point on right ff door broken, found gasket has slight tear. Needs right side ff door, gasket and camCustomer does not want to repair at this time; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10460580 (gasket-fip) and 1 WPW10470155 (cam-door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG DRYER

Model MED6600TQ0

Near Avon Lake, OH 44012

Angel

Job Details: 07/20/2022

Cc that u it will turn on but wont start. Verified power and it was good. Took apart unit and tested fuses and checked wiring and found thermal fuse open. Replaced thermal fuse and explained customer to try to get her vent cleaned out and to not push unit all the way back because it will squish the vent tested unit and started functioning as should. Opt test ok; used 1 3392519 () from stock

We serviced a

WHIRLPOOL RANGE

Model KSGG700EBS3

Near Walton Hills, OH 44146

Jason N

Job Details: 07/20/2022

"Cc unit turning itself on Replaced control touch console using customer supplied pre Id parts. Ran functionality test, all tests good. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Independence, OH 44131

Jason N

Job Details: 07/20/2022

"Cc unit not spinning and draining Ran diagnostics, found codes f0e5 for offbalance load and f2e1 for stuck button. Customer stated most of the time unit will cycle properly, but occasionally the spin light will be blinking and the clothes are still wet. Ran wash cycle with clothing load and then switched over to drain and spin. Unit spun out and drained properly. Advised customer about load sizing and if offbalance situations arise she can redistribute load and run a drain and spin cycle. Unit is working as designed at this time. Documented through WP techline form."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Solon, OH 44139

Brian M

Job Details: 07/20/2022

Could not replace switch Switch was foamed in and while trying to remove it damaged liner called whirlpool non repairable

We serviced a

WHIRLPOOL RANGE

Model SF315PEMW1

Near Painesville, OH 44077

Dan H

Job Details: 07/20/2022

"Customer complaint that oven is not heating, confirmed, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM2

Near Columbia Station, OH 44028

David R

Job Details: 07/20/2022

"Cc unit while running, loud humming noise. Ran a quick wash, drain pump is good. No leaks. Will need pump motor assembly. Customer paid SVC only, do not order parts. ; ordrng 1 WPW10591570 (Sump motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Parma, OH 44129

Corina B

Job Details: 07/19/2022

"CC that the unit is not cooling. Confirmed. Ff 60* Fz 35*. Steamed out evap. Checked the harness, all connections, connected. Replaced the harness. Ran the defrost heater turned on. Opt test ok."

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