We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Valley View, OH 44125
Gabriel P
Job Details: 08/26/2022
"Unit working as design, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/26/2022
"Replaced the gearcase, motor, capacitor and cam. Ran a calibration. Started a rinse and spin cycle. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/26/2022
Replaced heater. No leaks. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Mentor, OH 44060
Dan H
Job Details: 08/26/2022
"Customer complaint that unit is shaking, ran diagnostics found f0e5(off balance) error code, unit is level, ran high speed spin cycle, amount of shaking is normal, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Solon, OH 44139
Joe O
Job Details: 08/26/2022
Installed control. Found ui unresponsive. Unit is running and cooling. Advised to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details: 08/26/2022
Found freezer evaporator not defrosting steam ice from evaporator cover to get to wires to make sure is not a loose connection and it was correct issue and steam opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 08/26/2022
Installed ice maker and inlet valve. Ran manual ice maker cycle. Ice maker indexed and filled mold with water. Adjusted water fill for more water into mold. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Parma Heights, OH 44130
Angel
Job Details: 08/26/2022
Cc that unit will not work. Ran unit and it started to fill and drain but will not wash unit starts flashing an F7E2 wash pump failure looked underneath since unit is new to check connections but they were good also checked on control and everything looked good as well ohmed out pins to wash pump and it was good but does not run ordering control and pump assembly. Office to reschedule parts out of stock.; ordrng 1 W11460946 (Pump assembly) and 1 W11462461 (Main Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Broadview Heights, OH 44147
David R
Job Details: 08/26/2022
"Cc unit not washing. 4-3, 6-6, 3-4, 8-1 error codes. Pump motor not running. Getting 120 from control. Will need wash motor assembly and sensor. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10482502 (Pump motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Strongsville, OH 44136
Marie V
Job Details: 08/26/2022
Cc that the unit makes a noise from inside fresh food. Also had Video. Confirmed. Ran diag and tuned on damper. Confirmed noise with cust. Ordering damper motor. ; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL RANGE
Model KSEG700EBS6
Near Cleveland, OH 44108
Joe O
Job Details: 08/26/2022
Installed panel. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan H
Job Details: 08/26/2022
"Customer complaint of ice build up under deli drawer, confirmed, found fresh food section evaporator drain tube clogged, found fresh food section evaporator drip tray cracked, unit needs new drip tray and drain cleared; ordrng 1 W11457241 (Drip tray), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GSD3300K55BB
Near Cleveland, OH 44124
Corina B
Job Details: 08/26/2022
"CC that there is water in the tub and its not washing. Confirmed. Advanced the timer to a drain water drained. Advised the timer to a start started washing. Will need a timer. Customer does not want to repair ; ordrng 1 WD21X10476 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/26/2022
Installed heater and drain pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHEXXU00
Near Richmond Heights, OH 44143
Joe O
Job Details: 08/26/2022
"Cc: making too much ice, ice container brokenFound bail arm not functioning, ice bin broken. Replaced ice bin and ice maker. Tested. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, OH 44092
Jason N
Job Details: 08/26/2022
"Cc unit not finishing cyclesRan diagnostics, found codes f9e1 for long drain, and f2e1 for stuck key. Cleared codes and ran auto test cycle, all functions passed. Checked pressure hose from control, found pressure hose disconnected from control. Blew through pressure how to ensure that it was not clogged. Reinstalled pressure hose. Advised customer to run normal cycle and monitor."
We serviced a
GE RANGE
Model JB258DM2BB
Near Mentor, OH 44060
Dan H
Job Details: 08/26/2022
"Customer complaint that left side hot surface light , confirmed, unit needs new hot surface light; ordrng 1 WB27T10627 (Light)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Elyria, OH 44035
Marie V
Job Details: 08/26/2022
Cc that the unit will not start. It still stay in sense. That after I left Id did not started. Found SP W11618678 . Ran diag no error codes. Ran auto test. Pass. Rebooted unit and had cust start a cycle. Pass. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Olmsted Falls, OH 44138
Angel
Job Details: 08/26/2022
Replaced heater tested unit. Opt test ok.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Beachwood, OH 44122
Corina B
Job Details: 08/26/2022
CC that the microwave heats but takes longer to heat the food then the other microwave. Put a cup a water in the microwave for 2 minutes 150*. Working as designed. Advised cust the wattage on the microwaves will be on how fast food gets heated. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/26/2022
Found gasket ripped and filter head damage ordering ; ordrng 1 W11346623 (Filter head) and 2 W10830046 (Gasket)s
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/26/2022
Cc unit not working properly Found gearcase leaking oil Needs gearcase and lower parts. ; ordrng 1 W11454738 (Gearcase) and 1 W11213879 (belt) and 1 W10721967 (drive pulley) and 1 W11227944 (capacitor)
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Parma, OH 44134
David R
Job Details: 08/26/2022
"Replaced control, ignitor and spark module. Good, tested bake and broil. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, OH 44035
Marie V
Job Details: 08/26/2022
Cc that the unit will not work. Turns on but no water or agitation or nothing. Confirmed. Ran diag found error code F7E9 loss power while spinning. f2e1 ui stuck button. Found UI has corrosion in it. Also control is not sending proper voltage to UI. Is getting 120V to control. Ordering parts listed ; ordrng 1 W10812422 (Control) and 1 W11102318 (Console white) and 1 W10754161 (Rotor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/26/2022
Installed Element. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 08/26/2022
"Replaced control, tank, hose and switch, ran test cycle opt test ok took core for return"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 08/26/2022
"Replaced control, latch and switch, ran test cycle, opt test ok, took core for return"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Andover, OH 44003
Dan H
Job Details: 08/26/2022
"Installed new door switch, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Angel
Job Details: 08/26/2022
"Cc that unit was not agitating. Ran diagnostics and ran a manual agitation and unit would not agitate will need shifter replaced. Replaced shifter ran a calibration and auto test and passed. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/26/2022
"Found top interlock out of place it seems that door was slam took it apart then push interlock in place then ran a cup water and it work,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/26/2022
CC that there was a loud noise when the water turned on and a plastic piece broken off. Confirmed. Found the housing tab broken. There is a non oem filter being used. Replaced the filter head. Will need the housing. ; ordrng 1 WP67001668 (Housing)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Brian M
Job Details: 08/26/2022
Cc uni5 not spinning Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Jason N
Job Details: 08/26/2022
"Cc unit not spinning out at end of the cycleRan diagnostics, found codes f7e6 for motor fault and f7e7 for motor unable to reach target rpm. Ran auto test, all functions passed. Replaced shift actuator using customer supplied pre Id part and motor capacitor using truck stock. Ran ran auto test and calibration. All functions passed. Op test good. ; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG DRYER
Model MGDB200VQ1
Near Parma, OH 44129
David R
Job Details: 08/26/2022
"Cc unit squeaking. Main belt and pulley assembly are good. Noise coming from seized up blower wheel housing. Have parts listed but cannot find part number W10256512, blower housing. Will needs parts researched. Customer paid SVC. Customer said they will look into getting a new unit. ; ordrng 1 WP8544742 (Belt) and 1 WP8544739 (Pulley) and 1 WP8544737 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Amherst, OH 44001
Marie V
Job Details: 08/26/2022
Replaced manifold. Op test okNo gas leaks.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Cleveland, OH 44106
Corina B
Job Details: 08/26/2022
CC that the unit is not working. Confirmed. Checked the terminal block L1-n 120 v l2-n 0 v l1-l2 120 v. Will need an electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Brian M
Job Details: 08/26/2022
Cc icemaker dispenser coupler broken Confirmed Needs housing ; ordrng 1 W11573761 (Chute)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KBL0
Near Eastlake, OH 44095
Jason N
Job Details: 08/26/2022
"Cc unit leakingCustomer showed popCustomer stated unit is new install and leaked from first day. Pulled unit and inspected, nothing out of the ordinary, all connections checked good. Ran wash test for 20 minutes. Did not see any signs of leaks. Reinstalled unit and ran wash cycle again, no leaks. Could not duplicate leak issue at this time."
We serviced a
GE REFRIGERATOR
Model PTC22SBMARBS
Near Westlake, OH 44145
David R
Job Details: 08/26/2022
"Cc unit not cooling properly. Almost 20 years old, FZ on top. Temp reads 70* in FF and 8 in FZ. Took pics of FZ, not defrosting properly. Ice build up. Found open heater, shorted timer as well. Parts needed NLA, Heater WR51X10028 NLA, Defrost Thermostat WR50X133, let customer know whats going on."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Columbia Station, OH 44028
David R
Job Details: 08/26/2022
"Cc unit will come on or not come on, will unplug for hours-days. Then unit will work and cycle through. Not always showing display or letting you start cycle. Customer said unit is working today. Ran diagnostics, error code F2E1, stuck key. Unplugged all wires to control and replugged. Ran test 51, all components are working. Ran test 52 to reset unit. Ran different cycles. Good. Customer to monitor. As of today, good. Op Test Ok.*** if happens again, would suggest order and replace UI W11112656."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44135
Manny
Job Details: 08/26/2022
"Replaced evap fan, advise customer to allow 24 hours for temps to equalize."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Ashtabula, OH 44004
Dan H
Job Details: 08/26/2022
"Customer complaint that unit is not making ice, confirmed, ice maker cycled but did not fill , unit needs new valve ; ordrng 1 WPW10420083 (Valve)"
We serviced a
MAYTAG STACK W/D
Model MHW5630HW2
Near Berea, OH 44017
Marie V
Job Details: 08/26/2022
Replaced control ui and drain pump. Ran test on unit. Pass. Op test okNo core for return.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Corina B
Job Details: 08/26/2022
"CC that the unit does not spin. Confirmed. Found the drain hose laying on the ground. Raised the drain hose to the sink and secured it. Started a cycle. Hot water valve is broken for the house, only has cold hooked up. Advised the cust to use tap cold only then. Opt test ok."
We serviced a
SAMSUNG DRYER
Model DVE45R6100WA3
Near Perry, OH 44081
Jason N
Job Details: 08/26/2022
Installed drive motor. Operation test good.
We serviced a
GE REFRIGERATOR
Model GNE25JGKWW
Near Willoughby, OH 44094
Joe O
Job Details: 08/26/2022
Customers model number does not match what we have in our system. Advised cus to contact warranty company to get a correct dispatch.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Brian M
Job Details: 08/26/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 08/25/2022
"Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Manny
Job Details: 08/25/2022
"Cc unit was not working and flashing lights, unit was stuck in drain, cleared out and ran diagnostics no codes found, ran test cycle unit finished with no issues, ran normal was with towels and unit staying on sensing never switched to wash and filled almost to the tub ring unit needs control. Replaced control with TS#W11170317, opt test ok, took core for return ; used 1 W11170317 from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 08/25/2022
"CC that the timer works on normal but not jeans. Checked the wires to the timer, good. Found the relay board not clipped in, reset the board. Turned the timer to jeans, not cycling. The timer could have a flat spot not allowing the timer to count down. Will need a timer. ; ordrng 1 WPW10185992 (Timer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 08/25/2022
"Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44119
Joe O
Job Details: 08/25/2022
"Cc: not running, clicking noiseFound no stored error codes. Ran auto test. Found unit not shifting. Actuator arm popped off. Replaced actuator. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/25/2022
When I arrive to customer found only 4 ice cube on ice bin customer said thats all it made in two days check voltage to icemaker 120v all force icemaker and it dispense ice and fill with water working but if is not doing it all the time will need control; ordrng 1 W11035835 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 08/25/2022
Found condenser making loud vibration noise use cardboard and noise stop opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Columbia Station, OH 44028
David R
Job Details: 08/25/2022
"Customer had pop, customer under 1 year. Cc unit not cooling properly, still a little cold in FZ. Found Evap cover frosted over almost 1-2 in of ice covering cover. Went into diagnostics. Not getting voltage to heater circuit. Ordering control, harness with thermistor and heater.** 2 job count ; ordrng 1 W11546690 (Control) and 1 W11546681 (Harness) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS1
Near Eastlake, OH 44095
Jason N
Job Details: 08/25/2022
Cc unit oven door glas broke Replaced outer oven door glass using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/25/2022
"Cc unit still making noiseChecked rear refrigerant lines and compressor mounts. Manipulated lines away from compressor and bottom crossmember. Turned compressor on and off several times, did not hear any abnormal noises."
We serviced a
WHIRLPOOL RANGE GAS
Model WGG755S0BS01
Near Euclid, OH 44123
Corina B
Job Details: 08/25/2022
Replaced the igniter. Heated the ovens to 350*. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44119
Joe O
Job Details: 08/25/2022
Replaced element. Tested. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44118
Manny
Job Details: 08/25/2022
"Cc that door gaskets are broken, verified and both gaskets are broken and coming off the doors and they need to be replaced, ordering gaskets; ordrng 1 W11030683 (gasket-dor) and 1 W11574983 (Fz gasket)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2022
"Customer complaint of f0e7 error code, confirmed, installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details: 08/25/2022
"Cc that unit got stuck into spin and wont cancel out. Confirmed once i plugged in unit unit started going into a spin. Unplugged unit looked underneath and found capacitor shorted replaced capacitor but unit was still acting up replaced shifter as well and no luck looks like control shorted out as well will need control and ui replaced ordering parts. ; ordrng 1 W11556725 (Control) and 1 W11481116 (Ui) and 1 W11414312 (Ui harness), used 1 W11395618 (CAPACITOR), 1 W10913953 (ACTUATOR), and 1 W11394572 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details: 08/25/2022
Customer had this washer delivered yesterday from home depot because the other one when it was filling it was making a loud sound when filling and he had question about how washer sounds when sensing. Ran unit in a normal cycle and the sound it was making when sensing and filling is completely normal let the washer get all the way to the washing process and its working as designed. Also customer wanted to hear unit when its spinning so I cancelled the wash and put unit into a drain/spin and everything is completely perfect. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2022
"Installed new door closers and door switches, op test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Euclid, OH 44117
Corina B
Job Details: 08/25/2022
"Replaced the control, thermistor and harness. Opt test ok. Advised cust to replace the plastic waterline with a braided flex line or a copper line."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAB
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/25/2022
Could not get unit out of whole Feet will not go up any further While trying to pull unit out panels got warped weak and rusted frame Vent popped off and will not snap back into place ; ordrng 1 W10558072 (console) and 1 WPW10558074 (overlay) and 1 WPW10558067 (panel) and 1 W10567581 (vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, OH 44119
Joe O
Job Details: 08/25/2022
Cc: not coolingCustomer had unit unplugged upon arrival. Plugged unit in. Ran step 4 in diagnostics to test 3 way valve. 3 way valve functioning. Found unit is not building frost pattern on either evaporator. Needs compressor and ff evaporator; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near South Euclid, OH 44121
Jason N
Job Details: 08/25/2022
"Installed LED modules and fan, found evaporator half iced over, possible poor airflow or door left open. Steamed evaporator clear. Illumination restored to unit, good airflow in ff section. Op test good."
We serviced a
ELECTROLUX STACK W/D
Model FFEL3911QW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/25/2022
"Installed inlet valve and fill tube. Started normal wash cycle, filling, no leaks. Switch to spin and drain. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland Heights, OH 44106
Marie V
Job Details: 08/25/2022
Cc that the left door does not close all the way when shutting and open back up. Leveled doors. And explain cust that left door needs to be close first then right hand side door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBL00
Near Cleveland Heights, OH 44118
Marie V
Job Details: 08/25/2022
Cc that thinks that door was left open and that theres some frost onthe ice. Confirmed. Took temps -1* in freezer and 49* in fresh food. Found that temp on fresh food was set to lowest. Set back to recommended. Waited few min temp is going down. Explain cust that theres a good air flow coming in. Frost been going away since door is sealing now. Advice cust to monitor. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Parma, OH 44130
Gabriel P
Job Details: 08/25/2022
"Replace parts dr ordering,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 08/25/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44135
Angel
Job Details: 08/25/2022
Cc that she wasnt sure if the washer was supposed to sound the way it sounded when agitating. Ran diagnostics and ran a manual agitation and asked if that was the sound stated yes and the sound is completely normal also ran a auto test so she can hear all the other different sounds and she can a have a good idea of all the sounds and not worry about it. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cleveland, OH 44135
Angel
Job Details: 08/25/2022
Cc that the adjusters on the rack broke. Confirmed they were broken replace with updated adjuster. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 08/25/2022
Replaced main control and UI. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Corina B
Job Details: 08/25/2022
CC that the unit is not cooling. Fz 20* ff 40* checked the evap partial frost pattern. Will need a compressor and evaporator. Office to reschedule appointment. ; ordrng 1 W11546692 (Evaporator) and 1 W11370574 (Compressor)
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/25/2022
New ui damaged Was able to pull speaker off and swap it to the old board OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2022
"Customer complaint of f3e1 error code, confirmed, pressure hose is clear and not kinked or broken, unit needs new control, customer does not want repair; ordrng 1 W11112658 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Richmond Heights, OH 44143
Joe O
Job Details: 08/25/2022
"Installed gear case, and belt. Test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44120
Jason N
Job Details: 08/25/2022
"Cc unit not cooling in ff sectionCustomer stated he believes one of his grandsons left the freezer door open and caused the freezer to ice up. He unplugged it for a day and it was coping again, but he still heard a noise form the freezer. Found chunk of ice stuck around fan blades. Removed ice, good airflow to ff section. Lubricated freezer door rails using food grade silicone. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44106
Marie V
Job Details: 08/25/2022
Cc that the top shelf has a crack on it. Confirmed. Replaced shelf. Op test ok
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFH17F2QWB
Near Brecksville, OH 44141
Gabriel P
Job Details: 08/25/2022
"Found unit not defrosting try forcing it to defrost but did not found bad defrost timer customer will not fix ; ordrng 1 5304518034 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details: 08/25/2022
Cc freezer drawer not closing Found slides to be damaged and screw not wanting to stay in place Needs slides ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/25/2022
Installed light OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near South Euclid, OH 44121
Manny
Job Details: 08/25/2022
"Cc unit not heating properly and bottom oven was at over 700 degrees on their handheld oven temp probe, ran diagnostics no codes found, ran a 350 bake on top oven u it reaches 350 check temps with my oven temp probe and unit about 365 top oven cycles properly, reaches 365 flame goes off unit reaches 310 to 315 and flame comes back on till unit reaches about 365. Found bottom oven flame spreader not screwed in all the way and leaning to the left causing the flame on the right to shoot to the left side, Set bottom oven to a 350 bake unit reaches 350, checked temp with probe and unit at 372, and flame goes off when oven reaches about 330 flame comes back on unit unit reaches about 370. Unit is working as designed, advise customer to monitor the unit and if they see any over temp to try taking a picture of the temp on their temp probe, and to give us a call and well take another look."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details: 08/25/2022
"Cc: slow flow, measure fill not correctFound low pressure at dispenser. Pulled filter, water pressure returned. Advised to replace filter and re calibrate measure fill. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 08/25/2022
"Replaced tub, door, valve, switches, seal. Ran diagnostics. Good, told customer door new gasket a little stiff. Make sure to close firmly. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PYE22KYNCFS
Near Wickliffe, OH 44092
Jason N
Job Details: 08/25/2022
"Cc unit ice maker not workingRan manual ice maker cycle test 99, ice maker cycled and filled with water. Checked ice maker status, found top ice maker function turned off on interface. Turned ice maker on. Advised customer to allow several hours for ice production to resume. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/25/2022
Installed door. Cycled ice and water. Op test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near North Royalton, OH 44133
Gabriel P
Job Details: 08/25/2022
Found noise coming from blower housing took unit apart to get to it found a stick stuck at the blower remove and everything started working as design; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Joe O
Job Details: 08/25/2022
Installed belt and valve. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/25/2022
"Found pulley and belt squeaking replace from t/s opt test ok ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/25/2022
"Customer complaint that is not draining found something inside drain pump preventing from draining ; ordrng 1 WD19X24829 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 08/25/2022
Upon arrival unit working. Stated unit has been working. Advised customer the water valve may have fixed the issue. Advised customer to monitor over the weekend and contact on Monday to either close out job or get service.Please keep job open until we hear from customer on Monday; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44114
Angel
Job Details: 08/25/2022
Cc that unit will not cool and that it keeps shutting off and on. Unplugged unit and waited couple of minutes reconnected it and the compressor is humming pulling 8apms and gets hot real quick. Unit will need compressor replaced. Ordering part office to reschedule compressor out of stock.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Coupler 8/7) and 1 W11504420 (Coupler 8/6)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/25/2022
Cc unit stopped making ice Found ice build up behind icemaker system Pulled fridge found unit to have been leaking outside of cabinet This is a non repairable issue Customer to call Frigidaire
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Streetsboro, OH 44241
Brian M
Job Details: 08/25/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 08/25/2022
"Cc that the unit is making a grinding noise. Ran diag, no error code. Ran auto test. Unit sounded different. Tilted u it. Found screw for cam off. Replaced cam from T/S. Ran calibration. Tested unit. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Willowick, OH 44095
Jason N
Job Details: 08/25/2022
Installed freezer door using customer supplied part. Ensured good gasket contact to cabinet. Customer satisfied with appearance. Op test good.