Service History 312

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/18/2022

"Customer complaint that unit only runs for a few minutes then shuts off, display is flashing f9e1 error code, drain pump is jammed, unit needs new drain pump ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model Med5500fw0

Near Geneva, OH 44041

Dan H

Job Details: 07/18/2022

"Customer complaint that unit is not starting, confirmed, found motor dead, unit needs new motor and blower wheel; ordrng 1 W11364931 (Motor) and 1 WPW10211915 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Mentor, OH 44060

Dan H

Job Details: 07/18/2022

"Customer complaint that ice is not working, found ice cube jammed in ejector fingers, removed, ice maker cycled and filled, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44127

Gabriel P

Job Details: 07/18/2022

"Found mice droppings inside panel by valve,also door was broken by rental center customer unit works but needs all top parts not sure it will be cover also office review sticky note ; ordrng 1 W10892043 (Door) and 1 W10869494 (Top) and 1 W10883612 (Cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shaker Heights, OH 44120

Corina B

Job Details: 07/18/2022

CC that there is water leaking on the bottom of the freezer. Confirmed. Correct shut off and line. Replaced the valve and steamed the drain hole our. Drain tube is clear. Water going into the drain pan. Cycled the ice maker. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Shaker Heights, OH 44122

Corina B

Job Details: 07/18/2022

"CC that there is a loud noise in a spin. Ran diag no codes. Ran a manual spin no noise. Checked underneath no oil leaking. Started a rinse and spin, with clothes. Advised cust half a basket is a full load and to wrap the clothes around the agitator. 1-2 tablespoons of he detergent or 1 pod. Found the shirt tabs inside the drain pump, removed the tabs. Opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44103

Corina B

Job Details: 07/18/2022

CC that the clothes do not dry. Confirmed. Found the lint screen not going down the chute. Found the chute blocked with lint. Removed the lint. Vent clear. Can not check outside vent due the location on the roof. Advised cust to call dryer vent wizard. Found the heater open. Replaced the heater from t/s. Cleaned inside of dryer due to the lint build up. Opt test ok. Took pictures of all the lint. ; used 1 279838 (ELEMENT) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mentor, OH 44060

Dan H

Job Details: 07/18/2022

"Customer complaint of squealing noise, confirmed installed new pulley and rollers, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Aurora, OH 44202

Brian M

Job Details: 07/18/2022

Installed panel OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44128

Joe O

Job Details: 07/18/2022

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W10896678 (Coupler), 1 W10897195 (Coupler), 1 Tjaf1200 (Process), and 1 W11401417 (Coupler) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/18/2022

"Cc unit leaking from underneathCust showed pop Cust stated first time they used it, water was pouring out onto the floor. Checked under unit, found large void in tub. Tub will need replaced. Part not showing in stock at Marcone, office to schedule customer for next service date. ; ordrng 1 W11219115 (Tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Mentor, OH 44060

Dan H

Job Details: 07/18/2022

"Customer complaint that unit is not dispensing water, confirmed, found water line and power lines disconnected, connected water and power, op test good"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Aurora, OH 44202

Manny

Job Details: 07/18/2022

"Unit was full of stagnant water, cant drain through the drain hose removed top cover and open the door slowly with my vacuum sucking up the water, my vacuum broke and I got water all over me, my shoe and pants are soak my moving blanket go drenched and so is my shirt, drain all the water with customer shop vac, took 1 hr drain with the vacuum, removed front cover and removed drain pump catcher, and pump is cleared, noticed what looks like mat rubber baking inside the drain hose that goes from tub to pump, removed hose and cleared debris, reassembled and ran test cycle unit is draining properly, unit wont need the pump replaced, office to contact customer to issue refund.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near Mayfield Heights, OH 44124

Jason N

Job Details: 07/18/2022

"Cc unit freezer door not sealing Cust stated the freezer door does not seal properly, and will sometimes pop open and stay open causing frost buildup. Found freezer door contacting bottom corner of liner on LH side when closing. Added shim to freezer door hinge to raise door up slightly. Door no longer contacting liner. Door sealing properly. Op test good. ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/18/2022

Cc mullion heat not folding in and out Found unit to be needing leveled Leveled unit OP Test Ok

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW

Near Kent, OH 44240

Brian M

Job Details: 07/18/2022

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.6oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 2 Tjaf1200 (Tube) from stock

We serviced a

GE DRYER

Model DPSE810GG3WT

Near Shaker Heights, OH 44122

Joe O

Job Details: 07/18/2022

Installed bearing kit. Ran test cycle. Op test ok

We serviced a

GE DRYER

Model GTD33EASK0WW

Near East Cleveland, OH 44112

Corina B

Job Details: 07/18/2022

"CC that the unit does not turn on. Confirmed. Found standing water in the drum. Checked the vent, pointing down for water to not come in. Found the belt is broken. Will need a new belt. ; ordrng 1 WE12M29 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDG25SHBT1

Near Highland Heights, OH 44143

Joe O

Job Details: 07/18/2022

Installed gasket and seal. Ran test cycle. Advised customer gasket will cause unit to be a little harder to close due to stiffness for a few washes. Op test ok

We serviced a

GE RANGE

Model JGBP35WEA7WW

Near Chardon, OH 44024

Joe O

Job Details: 07/18/2022

Cc: intermittently not shutting offRan test bake. Tested keys. Unit continuously shutting off. Could not duplicate issue. Op test okWas going to build estimate for control and overlay. Control shows discontinued; ordrng 1 WB27T10350 (oven control(discontinued)) and 1 WB27K10011 (overlay (wh).99.46)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/18/2022

"Cc unit freezing product in ff sectionCustomer stated for about a week produce in bottom crisper drawers was freezing. Everything seems to be ok now. Checked temperatures, found ff section temperatures changed back to 37 degrees. Checked Rc thermistor resistance at control. Thermistor reading 6.7k ohms which equates to 42 degrees F. Increased ff section temperatures to 40 degrees on interface control. Advised customer to monitor."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Euclid, OH 44117

Corina B

Job Details: 07/18/2022

"Replaced the gasket. Started a cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE550S0HZ1

Near Bay Village, OH 44140

Angel

Job Details: 07/18/2022

Replaced cook top took pictures of cracked one. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Maple Heights, OH 44137

David R

Job Details: 07/18/2022

Replaced heater. Ran test. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44134

David R

Job Details: 07/18/2022

Replaced harness and thermistor. Steamed all ice. Good. Op Test Ok. ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Avon Lake, OH 44012

Angel

Job Details: 07/18/2022

Cc that unit leaks through the dispenser sometimes and makes a small puddle of water on floor. Verified hoses that they were connected properly and they were so Im ordering the dispenser assembly. ; ordrng 1 W11524103 (Dispenser)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, OH 44129

David R

Job Details: 07/18/2022

"Cc had it in garage till kitchen cabinets were installed. Put in unit within last two weeks, leaked from front left, installer did not adjust front legs, also water line to unit leaked causing F8E4 error, sensor to go off. Unit is not even set up with brackets to cabinet. Unit sitting outside cabinet. Tightened hose. Raised front feet to test out. Let run for 20 mins, leaking from left side. Seems like gasket isnt sealing good enough. Took pic of where water is leaking. Ordering both gaskets, will need to level out as well. ; ordrng 1 W11483553 (Gasket) and 1 W11414078 (Cabinet gasket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Avon Lake, OH 44012

Angel

Job Details: 07/18/2022

Cc that in the RC theres water pooling. Verified and confirmed drain tube was clogged up steamed out the drain tube but had to fish out the drain tube because it was still not draining properly also cleaned out drain tube in rear. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Euclid, OH 44132

Dan H

Job Details: 07/18/2022

"Customer complaint of ice build up and leaking, found evaporator drain tube clogged, cleared drain tube, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, OH 44142

David R

Job Details: 07/18/2022

"Replaced both Ui and main control, harness and thermistor. Steamed all ice. Good. Give 24hrs to return to normal temps. Op Test Ok"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 07/18/2022

Replace dsi and ignitor and still not lighting ordering control board but part is out of stock office reach customer when part is found and for scheduling ; ordrng 1 W11548757 (Control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near Beachwood, OH 44122

Manny

Job Details: 07/18/2022

"Cc unit not working at all, unit have not power, checked power and good voltage, took control and found, transformer, capacitor, magnetron and fan all burned, looks like a thermal incident unit have melted metal stuck on it and looks like some spots got welded with the heat, calling techline to report spoke to Chris, he asked me for pictures, send him pics, asked if its only on the high voltage side, told him yeah and that looks like it started at the transformer, transformer screws are welded to the chassis, he sending the unit for review and theyll contact me and customer with the next steps, waiting for pop, spoke to Bj and he said if wpl says that the unit is under warranty then it is and I dont have to wait for pop, he stated unit was built in Jun 2021. Provided customer with the SR# and let him know wpl will contact him ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model PYET344AYW

Near Avon Lake, OH 44012

Angel

Job Details: 07/18/2022

"Cc that unit makes loud noise when you start it. Confirmed started rattling loud when you start it. Took apart unit and found blower wheel cracked in half will need blower wheel replaced.; ordrng 1 W11497304 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Olmsted Falls, OH 44138

David R

Job Details: 07/18/2022

Cc unit making loud screeching noises. Verified. Will need dryer repair kit. Replaced from t/s. Tested. Good. Cleaned out all int inside. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HC

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/18/2022

Installed agitator OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ03

Near Lyndhurst, OH 44124

Manny

Job Details: 07/18/2022

"Replaced damper, control, customer stated the unit is not dispensing water, found kinked line and reservoir frozen, steamed reservoir (32 mins) and fixed kinked line opt test ok. Took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB9059CS

Near Painesville, OH 44077

Jason N

Job Details: 07/18/2022

"Cc unit has ice buildup in freezer sectionFound evaporator drain tray iced up and lower evaporator. Switched defrost timer in defrost mode, checked power at heater, good at 122v. Checked resistance through bimetal and heater element , reading 55.7k ohms. Checked element resistance, good at 28 ohms, bimetal resistance reading 55.7k ohms. Unit needs defrost bimetal. Crediting cost of valve already paid for towards final labor balance. ; ordrng 1 12001937 (Defrost thermostat)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Jason N

Job Details: 07/18/2022

"Cc unit not advancing cyclesCustomer stated unit stayed in wash cycle for over 30 minutes on normal, so she canceled the cycle. She stated its never done that before. Ran diagnostics, no fault codes stored. Ran auto test, all functions passed. No issues found with unit. Advised customer to allow unit to complete wash cycle, which will take 30-40 minutes on normal before advancing to rinse and spin, so approximate cycle will be around an hour. If normal cycle takes longer or cycle issues arise, possibly could be a control issue, but without duplicating issue, would not advise at this point."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Willoughby, OH 44094

Corina B

Job Details: 07/18/2022

Replaced the harness. Ran a calibration. Started a cycle. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Orwell, OH 44076

Brian M

Job Details: 07/18/2022

"Customer no longer needs service, customer had note on door"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Sheffield, OH 44054

Angel

Job Details: 07/18/2022

Cc that the left front burner was not lighting. Verified and noticed that the burner was kind of wet around ignitor removed old burner head and replaced it with the new one tested unit and ignited right up. Explained to customer not to use wet clothes around burner area if they are make sure for it to be damped or close to dry. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Columbia Station, OH 44028

David R

Job Details: 07/18/2022

"Will also need glass door. Thats what has the sticky side to hold everything together. Ordering out glass door. Customer wants estimate for cooktop to be repaired. Customer will have to pay for SVC, Labor and Parts. WPW10535710 cooktop; ordrng 1 W11176456 (Glass door)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AQY

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/18/2022

"Condenser fan making rattling sound giving estimate,he will not fix ; ordrng 1 241696606 (Condenser fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Elyria, OH 44035

Gabriel P

Job Details: 07/18/2022

"Customer complaint of a bin on freezer not snapping in confirm it was not but use flat screw driver to get it to snap and it work advise customer if she continues to have issue to give us a call back,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Painesville, OH 44077

Dan H

Job Details: 07/18/2022

"Installed new freezer section door, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEW2

Near Painesville, OH 44077

Dan H

Job Details: 07/18/2022

"Customer complaint that fresh food section is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, compressor and condenser fan are running, air damper is open, good frost pattern on evaporator, unable to duplicate the problem, unit is operating as designed"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH21F7HWG

Near Perry, OH 44081

Joe O

Job Details: 07/18/2022

Installed control. Advised customer to monitor over the next 48 hours. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW0

Near Cleveland, OH 44144

Marie V

Job Details: 07/15/2022

"Cc that the unit does not spins the clothes out, confirmed. Ran diag, no codes. Found hut stripped and gearcase is leaking oil. Tried to remove agitator. Is stuck. Ordering agitator, gearcase and hub. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub) and 1 W11480892 (Agitator) and 1 W11561052 (Agitator couple) and 1 W11418231 (Agitator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Mayfield Heights, OH 44124

Joe O

Job Details: 07/15/2022

"Cc: not washingFound sump receiving proper power, not washing. Needs sump assembly Customer does not want to repair at this time ; ordrng 1 WPW10482480 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Mentor, OH 44060

Dan H

Job Details: 07/15/2022

"Customer complaint of brown flecks coming out of unit, found detergent and fabric softener build up on tub wall and in agitator, advised customer to run clean washer cycle several times, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Maple Heights, OH 44137

Manny

Job Details: 07/15/2022

"Replaced console and ui, cant test unit, the 220V outlets are covered by a bunch of pallets, store manager said he will tested out once the pallet have been moved and if he sees any issues hell give us a call."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Willowick, OH 44095

Jason N

Job Details: 07/15/2022

"Cc unit leaking from front of door Ran wash test, found unit leaning forward, water splashing from bottom of door. Leveled unit and added slight rear tilt to unit. Reran wash test and checked for leaks. None found on second test. Op test good."

We serviced a

WHIRLPOOL WALL OVEN

Model KEBS207BSS00

Near Beachwood, OH 44122

Corina B

Job Details: 07/15/2022

CC that there is a fault code f2e1. Confirmed. When pressing the cancel the start turned on. Will need a new ui. Part is nla. Did advised cust to all core centric to see if the can fix the ui. Advised customer the part would not be Under warranty if we install part. ; ordrng 1 W10452290 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 07/15/2022

Installed tub Ran test cycle OP Test Ok Moved mod ser tag to door because it would not stick to the new frame

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Cleveland, OH 44128

Manny

Job Details: 07/15/2022

"Cc unit no draining all the clothes, stated it happened a couple times and happened with the last load, for 2 rugs in the basket and unit was blinking, in pause, removed the rugs and ran diagnostics, found code f0e5 for off balance load, cleared code and ran test cycle, unit working as designed no issues with draining, informed customer of the off balance and how to remedy and prevent this from happening again and advise not to wash rugs in the unit as the rubber back can come apart and clogged the drain pump. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mentor, OH 44060

Dan H

Job Details: 07/15/2022

"Installed new heater , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Timberlake, OH 44095

Jason N

Job Details: 07/15/2022

"Cc unit not spinning out Cust stated that a lot of times, unit will not advance to drain and spin cycle. She will have to manually set it for a drain and spin cycle. Ran diagnostics, found codes f8e1 for long fill. Found hot water turned off to unit. Turned on and ran auto test, all functions passed. Ran quick wash cycle in entirety. All functions passed, unit spins and drains properly. Unit was faulting out on low water level during cycle since customer was using wash temperatures set to hot. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Strongsville, OH 44136

David R

Job Details: 07/15/2022

"Replaced heater, tested, good, Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near South Euclid, OH 44121

Corina B

Job Details: 07/15/2022

"Cust showed pop, sent pic. CC that the u it does not start. Confirmed. The basket does not move, the unit hums. Checked the wire harness, good. Checked the motor pms 2-3 4.2 ohms 4-2 4.2 ohms pins 4-6 2.6 ohms. Will need a new motor and capacitor. Office needs to reschedule appointment ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Hiram, OH 44234

Brian M

Job Details: 07/15/2022

Cc of low ice production Found bin full Advised on cycle and how bail arm functions on new machines OP Test Ok

We serviced a

GE REFRIGERATOR

Model GTS22JBPCRWW

Near Mayfield Heights, OH 44143

Joe O

Job Details: 07/15/2022

Cc: leaking into ff sectionFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF3

Near Painesville, OH 44077

Dan H

Job Details: 07/15/2022

"Customer complaint that ice maker is not working, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 241642534 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 07/15/2022

Cc unit humming noise and doesnt seem to shut off for very longFound the noise in question on unit is the evaporator fan running in the freezer section. Customer stated the noise stops when the doors are open and then starts again and seems run a long time. Advised customer noise level is normal for this unit and fan will run until temperatures are satisfied in both sections. No issues found with unit at this time. Unit is working as designed.

We serviced a

MAYTAG DRYER

Model MED9700SQ0

Near Strongsville, OH 44136

David R

Job Details: 07/15/2022

"Cc unit will come on but not start a cycle. Fuses are good. Power 240 is good. Suspect control. Called techline. Main control not sending out correct power to motor. Will need main control. Customer paid SVC. 8546219 main control is NLA discontinued."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mayfield, OH 44143

Corina B

Job Details: 07/15/2022

"Replaced the heater. There is floor damaged. Took pictures. Started a cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Bedford, OH 44146

Manny

Job Details: 07/15/2022

"Cc unit not freezing all the way in the, found temps set to Celsius and FZ set to -15C with puts it to 5F 5 degrees above recommended, switch temps to Fahrenheit and set it to recommended, advise customer to allow 24 hrs for temp to reach the set temp. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Painesville, OH 44077

Dan H

Job Details: 07/15/2022

"Customer complaint that oven is not keeping temperature, oven temperature sensor is good, found terminal block starting to burn, installed new terminal block and harness, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Gates Mills, OH 44040

Corina B

Job Details: 07/15/2022

Installed the chute. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, OH 44131

Manny

Job Details: 07/15/2022

"Cc unit no making ice, found ice maker not homed, turned off and off ice maker and ran harvest test, ice maker harvest and fills properly, unit is working as designed, advise customer to monitor the unit and to allow 24 hrs for the ice maker to make enough ice."

We serviced a

KITCHENAID REFRIGERATOR

Model Krfc704fps03

Near Madison, OH 44057

Jason N

Job Details: 07/15/2022

Installed evaporator cover. Ran functionality tests. Advised customer to allow several hous for unit ff section to return to desired temperatures. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MTB1955ERW

Near Mayfield Heights, OH 44124

Joe O

Job Details: 07/15/2022

Cc: noisesFound popping noise when unit shuts shuts down the cooling. Found noise is coming from refrigerant running through lines. Advised customer it is normal noise. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chardon, OH 44024

Brian M

Job Details: 07/15/2022

Cc no power Found ui and control dead No lights on control Needs contr and ui ; ordrng 1 W11543994 (Control) and 1 W11478524 (Ui)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD4A

Near Chesterland, OH 44026

Corina B

Job Details: 07/15/2022

"CC that a piece feel off, it leaks and does not drain all the way. Found the wheel on the lower rack fell off, reattached. Started a cycles watched, no leaks. Found a plastic piece inside the drain pump, removed. Drain hose goes into the basement. Advised cust to have drain hose installed to the kitchen sink. Started a cycle again no leaks and drained. . Opt test ok"

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/15/2022

"Customer complaint that door will not shut, confirmed, adjusted door latch and strike, door is closing now, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Marie V

Job Details: 07/15/2022

Cc that the unit makes a joint when it starts. The water valve is making the noise. Advice cust office will contact regarding repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Olmsted Falls, OH 44138

Angel

Job Details: 07/15/2022

Cc that RC door seal was coming off. Verified and found that the seal was not completely pushed in on the top corner so it would pop out when opening the door popped in the seal properly and had the customer test it out himself and seal was not coming off anymore. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/15/2022

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Lakewood, OH 44107

Marie V

Job Details: 07/15/2022

Took POP. Cc that the freezer has lots of frost. Confirmed. Found a gap at the freezer gasket at the top. Steamed out gasket. And asked cust to allow gasket to cool down in that shape for at least one hour. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 07/15/2022

"Replace capacitor and motor,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lakewood, OH 44107

Marie V

Job Details: 07/15/2022

"Cc that the unit is leaking even when not in use. Confirmed. Found a defective water valve. Once you open the water to unit it starts leaking into the tub. Unit will need new water valve. Told cust not to use until repair is complete. ; ordrng 1 W11175771 (Water valve.)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PE8A

Near Rocky River, OH 44116

Marie V

Job Details: 07/15/2022

Replaced solenoid. Cust tested unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44102

Gabriel P

Job Details: 07/15/2022

"found evaporator frozen and loose connections and also thermistor was not place on correct spot . Correct loose wire and thermistor also steam all ice,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brook Park, OH 44142

Gabriel P

Job Details: 07/15/2022

When arrive customer say that it stop leaking and making ice ran diagnostic and ran test 56 no error and test 57 it pass and test 45 fill test pass and test 16 and 17 door switches and pass also check ice sensor and it pass advise cause to monitor it might need to reset but if it continues to not make ice we need to call whirlpool tech line and see if it needs a control

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Strongsville, OH 44136

Gabriel P

Job Details: 07/15/2022

"Ran diagnostic found error code F6e4 float switch so delete error and check float switch is good ran diagnostic test it pass advise customer to make sure nothing gets underneath float,opt test ok"

We serviced a

JENN-AIR COOKTOP ELE

Model JGC3536GS0

Near Strongsville, OH 44149

Gabriel P

Job Details: 07/15/2022

Correct issue with cook top but bottom is shifting customer is going to contact install cause it looks like they didnt glue it

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Parma, OH 44134

Manny

Job Details: 07/15/2022

"Replaced control, tested unit, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Ashtabula, OH 44004

Jason N

Job Details: 07/15/2022

"Installed drive motor. Ran operational test, good tumble, no abnormal noises heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Rome, OH 44085

Brian M

Job Details: 07/15/2022

Customer has certification of extended warranty took pic Cc unit not agitating properly Found shifter issue Need stator clutch and slider ; ordrng 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Amherst, OH 44001

David R

Job Details: 07/15/2022

"Cc unit not making ice. Test button underneath isnt working, not cycling, getting correct power. Water dispenser is working good, good flow. Ordering icemaker; ordrng 1 W11284458 (Icemaker)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Avon, OH 44011

Marie V

Job Details: 07/15/2022

"Took cabinet out and found that bottom left corner was damaged. Took pics, will need to reorder cabinet. ; ordrng 1 W10677266 (Cabinet)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS4

Near Fairview Park, OH 44126

Angel

Job Details: 07/15/2022

Cc that everything worked on unit besides the start button. Confirmed tried starting unit and it would not start reseted unit tested again and started working as should. Opt test ok

We serviced a

WHIRLPOOL DRYER GAS

Model Wgd94heac2

Near Avon Lake, OH 44012

Angel

Job Details: 07/15/2022

Cc that unit is not heating. Started unit up and since its a gas dryer I could see through the peep hole and the igniter turns on and it will ignite the flame but after the 4th time it did not ignite will need coils replaced. Replaced coils tested unit. Opt test ok.; used 1 279834 (COIL) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, OH 44011

Angel

Job Details: 07/15/2022

Cc that unit stayed locked and it will not power on. Confirmed tried starting unit and it will not power on got to the control board checked for power and it was good but control board is dead unit will need control board and drain pump replaced. Gave customer estimate and he stated he will rather spend the money on a new unit. Charged service call.; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump)

We serviced a

GE MICROWAVE

Model PSB9120SF1SS

Near Mentor, OH 44060

Joe O

Job Details: 07/15/2022

"Cc: not workingFound display not working. Managed to get unit to a cycle to test heating. Unit is heating. Disconnected power, tech sheet does not show which boards power display. Powered unit back up. Found display working. Advised customer could have a glitch in control, and that if it happens again it could be multiple different boards that could need replaced."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, OH 44057

Dan H

Job Details: 07/15/2022

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, found hub worn out, unable to remove agitator, unit needs new hub and agitator , customer does not want repair at this time; ordrng 1 W10528947 (Hub) and 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ

Near Euclid, OH 44123

Jason N

Job Details: 07/15/2022

"Cc unit freezer door not closing properly, frost buildup. Customer showed popFound freezer not sealing on several corners, gaps in gasket. Heated gasket and stretched to mate to cabinet properly. Adjusted unit level for slight tilt back to help with gravity closing of doors. Advised customer to monitor, frost in freezer should dissipate within a few days."

We serviced a

MAYTAG WASHER

Model MTW5800TW0

Near Euclid, OH 44132

Jason N

Job Details: 07/15/2022

Cc unit not starting cycle unless lid is lifted several timesChecked lid switch continuity while lifting and closing lid. Found contacts will sometimes read open when lid Is closed. Unit needs lid latch replaced. ; ordrng 1 WP8318084 (Lid latch)

We serviced a

WHIRLPOOL DRYER

Model MEDE500VW1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/15/2022

"Cc: squealingFound pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested, op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Cleveland, OH 44130

Manny

Job Details: 07/15/2022

"Replaced control and thermal cut off, ran normal cycle opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF0

Near Willoughby, OH 44094

Corina B

Job Details: 07/15/2022

"CC that there is frost on the frozen food. Confirmed. Checked the temp 15* Fz ff 45* the temp both are set on cold. Gaskets are good. No frost or ice on the freezer cabinet. Set both settings to recommend, advised cust food with a lot of moisture with have frost on it. Working as designed. Opt test ok."

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