Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7322 customer reviews

Chad  P.

Chad P.

NTW4605EW0 AMANA WASHER Found latch out of position. Corrected. Op test ok. , Job Cmpltd

Near Throckley Ave, Cleveland, OH 44128
Chad  P.

Chad P.

WED92HEFC0 WHIRLPOOL DRYER Found the ss hose to dryer is not compatable. It will not correctly hook up to the unit causing a pour seal and leak. Advised cust to replace the hose. Op test ok. , Job Cmpltd,

Near Winthrop Rd, Shaker Heights, OH 44120
Paul H.

Paul H.

FEFL79JSA FRIGIDAIRE RANGE No bake, no broil, verified source and elements, all good, no hi limit on this unit, relays are not closing on board, needs main control, quoted: control #316462868

Near Farmington Turn, Westlake, OH 44145
Paul H.

Paul H.

WDF760SADM1 WHIRLPOOL DISHWASHER Sump is leaking in front and diverter is leaking as well, quoted sump and motor assembly, WPW10671942

Near Chandlers Ln, Olmsted Falls, OH 44138
Arthur V.

Arthur V.

GE WASHER GTW460ASJ2WW Cust concerned with unit making noises in spin. Checked unit in wash and spin. All checks are good. No unusual noises. Unit performed all functions. Ran diagnostics no errors. Unit op test good. Advised cust Agitator is supposed to move and is not loose Op test good. , Job Cmpltd,

Near Summer Ave, Ashtabula, OH 44004
Eric M.

Eric M.

KITCHENAID RANGE KSDB900ESS0 Comp that when cooking, the display showed fan speed too low and displayed an error code. Init fault code display: 3 instances of F8e0 (cooling fan speed too low), cleared, ran auto test, all tests passed, and did not diplay any faults or error upon completion of the test. Set to bake @ 350 @ 0816, hortly after starting, the f8e0 code came up. Dismantled top, found a piece of the foam stopping the blade. Re-assembled, optest good., Job Cmpltd,

Near Raccoon Hill Dr, Kirtland, OH 44094
Paul H.

Paul H.

MVWC400XW4 MAYTAG WASHER Found drive hub has become stripped, not charging shipping due to recall, if caught first time would have charged shipping initially, please wave to shipping for customer's inconvenience, ordering, ordrng 1 W10528947 (hub)

Near W 34th St, Lorain, OH 44053
Dan H.

Dan H.

WHIRLPOOL RANGE RBS245PDT11 Customer came to door and said they did not receive the part yet, customer stated they called us last night and this morning to tell us they did not have the part, customer will need to be rescheduled after they receive part,

Near David Dr, Bedford Heights, OH 44146
Robert A.

Robert A.

KENMORE WASHER MVWC300VW1 Customer complaint that unit is making grinding noise, satred normal wash cycle, grinding is coming from transmission, unit needs new transmission, customer does not want repair, ordrng 1 W10140307 (gearcase258.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , O-emld

Near Hubbard Rd, Madison, OH 44057
Dan H.

Dan H.

KITCHENAID DISHWASHER KDTE254ESS0 Customer complaint that unit starts for 5 minutes then shuts off, started normal wash cycle, unit filled and began wash cycle, after 5 minutes unit drained all water out and cancelled cycle, control still receiving 120vac after unit cancels cycle, ran diagnostics no error codes found, unit completed test cycle, unit needs new control, ordrng 1 W10731490 (CNTRL), schdld next appmnt for 4/10 MON !,

Near Red Fox Pass, Willoughby Hills, OH 44094
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, applied petroleum jelly to door seal to help it stick to cabinet, used heat gun to expand gasket, freezer section door is sealing now, op test good , Job Cmpltd,

Near Zorn Ln, Mayfield, OH 44143
Dan H.

Dan H.

WHIRLPOOL RANGE WFE710H0AS1 Customer complaint that unit flashed error code and will not bake now, selected bake unit flashed feature not available, ran diagnostics found f6e1( run away temperature) error code, per tech sheet unit needs new control for error code shown, customer does not want repair at this time, ordrng 1 WPW10340304 (CNTRL288.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near S Belvoir Blvd, South Euclid, OH 44121
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR GS6NBEXRS00 Customer complaint that unit is not dispensing ice, found ice bin not seated correctly on auger motor, reset ice bin, unit dispenses ice, op test good , Job Cmpltd,

Near E 91st St, Cleveland, OH 44108
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR ER2MHKXPL00 Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged causing water to run into freezer section during defrost cycle, cleared evaporator drain tube, good water flow through drain tube now, op test good , Job Cmpltd,

Near Langton Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

WHIRLPOOL WASHER WTW5000DW1 Customer complaint that unit would not start just turned on drain pump, ran diagnostics found f0e2(oversuds condition) and f8e1(long/no fill) error codes, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, started normal wash cycle, unit filled, unit advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , Job Cmpltd,

Near Concordia Dr, Euclid, OH 44117
Dan H.

Dan H.

FRIGIDAIRE WASHER ATF6000FS0 Customer complaint that unit is shaking excessively, no model/serial tag, started drain and spin cycle, unit did not shake at all, all suspension components look good, unit is operating as designed , Job Cmpltd, saved tckt

Near E 280th St, Euclid, OH 44132
Dan H.

Dan H.

MAYTAG WASHER MVWB835DW0 Customer complaint that unit ran rinse cycle continuously, ran diagnostics found f8e1(long fill), f0e5(off balance), and f0e3(overload) error codes, found hot water supply valve closed, opened, both valves open with good water flow, ran rinse and spin cycle, unit completed rinse cycle and advanced to spin cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

Near Cummings Blvd, Madison, OH 44057
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Found glides faulty (floor model) needs glides. For freezer door---- Leak was fixed by customer it was a the water filter not installed properly. Order bracket assy's also adjusted right side door to be even with the left side door across the top , ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket), schdld next appmnt for 4/12 WED !,

Near Southington Blvd, Painesville, OH 44077
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KUDC10IXWH7 Found control panel erratic. Needs console assy. Cust not home till after 130 pm on the 12th , ordrng 1 WPW10500177 (panel-cntl), schdld next appmnt for 4/12 WED 12-5,

Near Althea Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM04 Called cust did not receive package. Fed ex delivered yesterday Looked all over around house and its not there please reorder and i will reschedule. , ordrng 1 31625 (cloth-micr) and 1 W10252111 (polish), schdld next appmnt for 4/12 WED

Near Alexa Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL WASHER DUET WFW8300SW00 Needs drain pump. , used 1 WPW10730972 (PUMP) from stock, , Job Cmpltd,

Near Viceroy St, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW8540FW1 Ran diagnostics. No errors. Cycled in spin unit spun on highest setting and completed cycle again with no errors Could not duplicate issue. Unit spinning and draining. , Job Cmpltd,

Near Dillon Dr, Ashtabula, OH 44004
Gail V.

Gail V.

MAYTAG WASHER MVWC565FW0 Replaced control. Recalibrated washer. Unit op test good. , Job Cmpltd,

Near Dillon Dr, Ashtabula, OH 44004
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRB322DMBM00 Comp not cooling in the ff compartment, but the fz compartment seems to be fine. Appears that the evap is a solid block of ice, possibly a defrost issue. Put into forced defrost, no pwr going to heater. Checked resistance of the heater, reading 26 ohms, norm is 28 ohms, so heater is good. Replaced/programmed jazz board. Put into forced defrost, heater is on, defrost heater now working, optest good. Advised cust that the evap will have to fully defrost before the ff compartment will begin cooling again., used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,

Near Hubbard Rd, Madison, OH 44057
Eric M.

Eric M.

AMANA WASHER NTW4605EW0 Replaced acu, calibrated, auto test passed, optest good., Job Cmpltd,

Near Ross Rd, Madison, OH 44057
Eric M.

Eric M.

WHIRLPOOL WASHER WTW8800YW0 Comp that all of the lights around the cycle selector were lit and on the time display it said "F". Init svc test iaw tech sheet: F51 (motor/rps failure). Basket spins freely, no grinding sounds. Auto test failed, f51 error came up, found the rotor bolt loose, applied locktite compound to rotor bolt and tightened, ran auto test again, this time it passed, optest good., Job Cmpld

Near Cedar Rd, Chesterland, OH 44026
Eric M.

Eric M.

KENMORE FREEZER 253.44733102 Replaced ice maker. Force cycled, filled, no leaking observed, optest good., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Quail Cir, Kirtland, OH 44094
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRT311FZDW00 Comp leaking fm rh side. Found leaking fm a fitting going into a water filter (see pic), this is not part of the unit, it is an add on filter, and the filter has a plastic waterline attached to one end of the filter, advised cust of the flooding hazard associated with plastic waterlines and recommended he replace the plastic waterline with a copper or braided waterline to prevent flooding, not leaking fm the unit itself., Job Cmpltd,

Near River Rd, Willoughby Hills, OH 44094
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR ET4WSKXSQ01 Comp not cooling in ff compartment, but fz compartment seems to be ok. Compressor running, evap fan not running. Removed evap access cover. Found evap fan motor seized, but is getting 120 vac. Installed truck stock evap fan motor, fan started right up, optest good, advised cust to allow 48 hrs for unit to cool to safe temps., used 1 12002744 (EVAP MOTOR) from stock, , Job Cmpltd,

Near Quentin Rd, Eastlake, OH 44095
Eric M.

Eric M.

FRIGIDAIRE DISHWASHER FGHD2465NF2A Installed splash guards., Job Cmpltd,

Near E 209th St, Euclid, OH 44123
Paul H.

Paul H.

MDBH989AWS3 WHIRLPOOL DISHWASHER Replaced panel, tested all pads, all functioning correctly, ran diagnostics to invoke calibration, op test ok.,

Near Burton St, Avon Lake, OH 44012
Paul H.

Paul H.

FGHD2465NF2A FRIGIDAIRE DISHWASHER Replaced thermal cutout, tested, op test ok., Job Cmpltd,

Near Lexington Ave, Lorain, OH 44052
Paul H.

Paul H.

MEDC300BW0 MAYTAG DRYER Found support rollers worn, replaced from t/s, tested, nice and quiet, op test ok., used 1 349241T (ROLLER KIT) from stock, Job Cmpltd

Near Terra Ln, Amherst, OH 44001
Paul H.

Paul H.

GLHS268ZDS7 FRIGIDAIRE REFRIGERATOR Checked temp in FC, warmest spot was 4F, observed IM cycle, dropped a batch, got stuck on residual ice in mold, caused unit to cycle twice when freed before filling, IM heater is failing, IM was replaced in September and June, part still under initial year warranty, ordering, out on recall, no service charge, customer will only have labor, ordrng 1 5303918344 (ice maker assy),

Near Oakwood Ln, Westlake, OH 44145
Paul H.

Paul H.

KEBS109BSS00 KITCHENAID WALL OVEN Customer had broiled a steak, left door open to vent, heat from door being open took out control fuse, need to replace, explained to customer that door needs to be shut to vent properly, ordrng 1 WPW10545255

Near Lake Rd, Bay Village, OH 44140
Paul H.

Paul H.

WTW8040DW1 WHIRLPOOL WASHER Tried holding "end beep" button for 3 seconds, no change, replaced UI, have tones again, customer stated he was still experiencing a squeal in spin, ran a spin test, sound is coming from a worn suspension ball and socket, vaseline would not correct, ordering damper set, , ordrng 1 W11027214 (SUSPENSION)

Near Brooks Ct, Lorain, OH 44053
Chad  P.

Chad P.

WDT720PADM2 WHIRLPOOL DISHWASHER Found three issues with unit. Half of led display is dead and upper racks wheels are breaking. Also, hr stopper is missing. Needs wheels, stopper and console. , ordrng 1 W10815487 (CONSOLE) and 1 WPW10082861 (STOP, REMOVABLE. ) and 4 WPW10671907 (WHEEL)s

Near Ledgestone Drive, Strongsville, OH 44149
Chad  P.

Chad P.

RBD275PRB00 WHIRLPOOL WALL OVEN Found unit with two different faults. One, clock display is dieing and connot be read. Also, unit displaying fault for cancle key drive line open. Cust asked if we could possibly come back on monday as passover starts and they really would like the oven. Tech advised that he can only schedule for open dates on his calander but would put in a request with the office. , ordrng 1 WP8304275 (KEYPAD ) and 1 WPW10438750 (CONTROL)

Near Belvoir Blvd, Beachwood, OH 44122
Eric M.

Eric M.

WHIRLPOOL DRYER GGW9250PW1 Comp no heat. Checked for faults, none present. Removed lower access panel, started timed dry, gas ignited and good flame present, went to outside vent to check for airflow and heat, both good, dryer short cycling. Replaced coils, no longer short cycling, optest good., used 1 279834 (COIL) from stock, Job Cmpltd,

Near Bishop Rd, Wickliffe, OH 44092
Eric M.

Eric M.

WHIRLPOOL MICROWAVE KHMS2040BSS0 Door would not latch, she had another svc co. come out who was able to get the door to latch, but then getting f6 (mw relay 4903). Unplugged upon arrival. Removed the user interface assy, found the 4903 relay bent, and appeared to be glued in place, checked the continuity of the replay, good on one leg, no good on the other, needs control board replaced, also, the lower cam assy is damaged. Repair declined, estimate only., , Job Cmpltd,

Near Eddy Rd, Willoughby Hills, OH 44092
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KBFS20EVMS8 Comp of ice buildup on fz floor. Suspect clogged drain. Found has new style drain tube already installed. Removed the drain tube, tried to run water thru it, no good, blew thru tube, a bunch of dirt and dust came out. Cleared the drain line with steamer. Good water flow now. Replaced fz bulb. Cust wanted cost of a new grille and crisper pan, cust declined at this time., used 1 TJS3810 (APPLIANCE BULB 195) from stock, job compltd

Near Angela Dr, Willoughby, OH 44094
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR MRT118FZEM00 Found evap fan not running, receiving power, needs fan, ordrng 1 WP2163777 (BLADE) and 1 WP2315539 (FAN MOTOR), schdld next appmnt for 4/12 WED !,

Near Lloyd Ave, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT710PAYM6 Inspected and ran unit, excessive soap still in unit, cleared, need to use less soap, ran diagnostics, cold water code, need to run hot water in sink before starting unit, watched cycle, no leak found, op test ok, Job Cmpltd,

Near Dursley Ct, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR ED22MMXRNR2 Found valve leaking, needs valve, ordrng 1 4318046 (water valve dual), schdld next appmnt for 4/12 WED !,

Near S Franklin St, Chagrin Falls, OH 44023
Gail V.

Gail V.

KITCHENAID REFRIGERATOR KFIS20XVMS1 Found comp not running, bad start devise, tested comp, good, replaced start devise, evap drain missing duckbill, replaced drain, op test ok, used 1 8201786 (STARTER), and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Skyline Dr, Moreland Hills, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS20XVMS1 Found comp not running, bad start devise, tested comp, good, raplaced start devise, evap drain missing duckbill, replaced drain, op test ok, used 1 8201786 (STARTER), and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd, v

Near Skyline Dr, Moreland Hills, OH 44022
Robert A.

Robert A.

WHIRLPOOL DISHWASHER KDTM404ESS2 Found disp broken, replaced, op test ok, used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,

Near Stillwater Ln, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE204ESS0 Found spray arm asm pulled out of place and out of sump, corrected, leveled unit, op test ok, Job Cmpltd, saved tckt [SdLink\289880a.png],

Near Pepper Creek Dr, Pepper Pike, OH 44124
Chad  P.

Chad P.

KDTM404ESS1 KITCHENAID DISHWASHER Friction sleeves failed. Replaced and adjusted hinges. Op test ok. , used 2 WP8268961 (SLEEVE FRICTION

Near Yarrow Tr, Strongsville, OH 44149
Chad  P.

Chad P.

ATW4675YQ1 ADMIRAL WASHER Installed gearcase. Op test ok. , Job Cmpltd

Near Prospect Rd, Strongsville, OH 44149
Chad  P.

Chad P.

WTW5810BW0 WHIRLPOOL WASHER Installed actuator and gearcase. Op test ok. , Job Cmpltd

Near Woodleaf Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found door mounting screws loose causing bad seal. Tightened. Advised cust to monitor. Op test ok. , Job Cmpltd,

Near Kraft St, Berea, OH 44017
Chad  P.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Found new console will not plug into control. Harness is incorrect. Tech unsure is harness has changed or control is now different. Will need harness and control ordered. Tech attempted to splice original harness op test no good. , ordrng 1 W10792164 (HARNESS) and 1 W10875442 (CONTROL),

Near Kendal Dr, Broadview Heights, OH 44147
Robert A.

Robert A.

KITCHENAID B/IN REFRIGERATOR KSSC48QVS06 Found line from filter to valve cracked, filter housing broken, ordrng 1 EDR3RXD1 (FILTER) and 1 W10797527 (CAP) and 1 WPW10121140 (FILTER HOUSING) and 1 WPW10296807 (TUBE VALVE INLET) and 1 WPW10683737 (TUBE VALVE TO FILTER), schdld next appmnt for 4/11 TUE !,

Near Belgrave Rd, Pepper Pike, OH 44124
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF540PADW2 At start up afrter filling unit leaks a lg amount (about 2 cups) of water out of center of unit. Also water valve had a leak Tightened water calve connection and ordered inner door panel. And bottom cover ---, ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket) and 1 WPW10526115 (panel), schdld next appmnt for 4/12 WED !,

Near W Jefferson St, Jefferson, OH 44047
Robert A.

Robert A.

WHIRLPOOL WASHER WTW8600YW0 Note scratch in lid, front chrome partRan unit, bearing loud, replaced, ran diognostic cycle, op test ok, used 1 W10435302 (BEARING) from stock, Job Cmpltd,

Near Burlington Ridge Dr, Chardon, OH 44024
Dan H.

Dan H.

FRIGIDAIRE WASHER FCCW3000FS4 Installed new springs, op test good, , Job Cmpltd,

Near W 31st Pl, Cleveland, OH 44113
Dan H.

Dan H.

MAYTAG OTR MICROWAVE MMV4205DB1 Customer complaint that light under unit is not working, confirmed, found bulb blown, bulb is receiving power, tech accidentally crossed leads checking for power and blew thermal fuse, unit needs new bulb and fuse, installed thermal fuse, ordering bulb, ordrng 1 8206232A (lamp 40 watt), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 4/11 TUE !,

Near Snow Rd, Parma, OH 44130
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF520PADM5 Replaced control board, ran thru svc test iaw tech sheet, optest good., Job Cmpltd

Near Caves Rd, Chesterland, OH 44026
Eric M.

Eric M.

MAYTAG WASHER MVWB835DW0 Replaced harness and appliance mgr, optest ng, display comes on, but no response fm keypad with the exception of 3 beeps, called wptl, spoke to Andrew (sr#: 7718741869), he said to replace the user interface. Also ordering the ribbon cable, display harness, and display board, if they are not needed, then will return as unused parts., ordrng 1 W10598170 (HARNESS) and 1 W10728531 (USER INTERFACE) and 1 W11025616 (HARNESS) and 1 WPW10603098 (DISPLAY), schdld next appmnt for 4/12 WED 8-9

Near Tall Tree Trail, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL RANGE WFG320M0BW Ignitor pulling over 3amps, found gas valve off, reset, burner lit, op test okUnit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional., Job Cmpltd,

Near Walford Rd, Warrensville Heights, OH 44128
Robert A.

Robert A.

WHIRLPOOL WASHER WTW8600YW0 Installed lid and, and bearing kit, ran unit, op test okNote unit is on edge of platform on floor, platform should be bigger, Job Cmpltd,

Near Walford Rd, Warrensville Heights, OH 44128
Dan H.

Dan H.

MAYTAG WASHER MVWX655DW1 ustomer complaint that unit is not filling up with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

Near Fayette Blvd, Brook Park, OH 44142
Dan H.

Dan H.

WHIRLPOOL DRYER PYE4500AYW Customer complaint that unit is not starting, confirmed, unit is recieving correct power from supply, found thermal fuse open, jumped out found heating element shorting to cabinet, unit needs new thermal fuse and heating element, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair, ordrng 1 LA-1044 (element72.44) and 1 LA-1053 (thermo kiT29.86), used 1 SHIPPING

Near Homeland Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

WFG745H0FE1 WHIRLPOOL RANGE Cooktop came damaged I grab the user interface and the manifold cover the customer did not want for the office cooktop needs to be re-ordered, ordrng 1 W10911016 (COOKTOP)

Near E 127th St, Cleveland, OH 44120
Dan H.

Dan H.

WHIRLPOOL RANGE WFG720H0AS1 Customer complaint that oven doesnt light everytime, outlet is grounded, oven safety valve ohms at 222ohms, oven temperature sensor at 1100 at room temperature, added extra ground from venturi valve to frame, oven burner shuts off after a minute, found dsi board not sending 120vac, unit needs new dsi board, ordrng 1 WPW10511278 (DSI BOARD), schdld next appmnt for 4/12 WED !,

Near Hilliard Blvd, Westlake, OH 44145
Jeff M.

Jeff M.

JDS9860AAP JENNAIRE RANGE Rear burners are not receiving any power I found the switches are working properly the burners themselves are clean needs a new spark module, ordrng 1 8215557 (spark module),

Near Edgerton Rd, University Heights, OH 44118
Jeff M.

Jeff M.

MFI2269DRM01 MAYTAG REFRIGERATOR All three doors are rusting see pictures need new doors and nameplate. Customer will call when she's received the doors for a return appointment, ordrng 1 12977881SQ (DOOR F) and 1 13107893SQ (DOOR L) and 1 13107894SQ (DOOR R) and 1 WPW10612926 (NAMEPLATE)

Near Ford Rd, Lyndhurst, OH 44124
Arthur V.

Arthur V.

MAYTAG WASHER MVWC565FW0 Noise cust concerned about is a normal operating noise of the motor slowing down usin the capacitor at the end of the spin cycle advised cust normal noise. Cust getting 2 error codes. Oversudsing (f0e2) and lick unlock error (f5e3). Tested lock unit op test good. Tested many times lock never failed. Ran a auto cycle Unit passed. Cleared error codes. Unit op test good---- also releveled unit ----, Job Cmpltd,

Near E Tibbitts St, Geneva, OH 44041
Jeff M.

Jeff M.

MED5500FC0 WHIRLPOOL DRYER Installed new part unit op tested faled do unit is still making a vibrating noise it's at the machine back part jumped out the door switch where in the machine with no drum found that the noise was coming from the fan blower being off-balance needs a new fan blower, ordrng 1 WPW10211915 (BLOWER)

Near Collins Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WMH31017AW4 WHIRLPOOL MICRO OVEN Installed new part unit op tested good thermostat was ordered not the microwave ceramic fuse, used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

Near Harwood Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

VAW3584GW0 WHIRLPOOL WASHER The drain hose was on the floor. Unit op tested good customer is unable to find the proof of purchase but when I run an SB web it comes up as manufactured 2017 which would still be under one year warranty, Job Cmpltd

Near E 102nd St, Cleveland, OH 44104
Jeff M.

Jeff M.

GSS30C6EYY03 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good , Job Cmpltd

Near Rochester Rd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

AMANA DRYER NED4600YQ1 ONLY issue is that unit is thumping when tumbling. Found unit needs drum rollers ---belt and idler pulley in good condition. Op test good , used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,

Near Bennett Ct, Geneva, OH 44041
Paul H.

Paul H.

KSC24C8EYY02 KITCHENAID REFRIGERATOR Put unit into test 4 to drive three way valve to home, evacuated system, replaced filter drier, one received was clogged, used one from t/s, replaced RC evap, pressure tested, no restrictions, pulled to a 30" vacuum for 15 minutes, held, charged with 5.3oz of R-134A, pressure good, sealed system., used 1 WPW10143759 (DRIER) f

Near Bay Hill Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRT314TFDW00 Found unit sticking in defrost needs adc ---quoted cust 118.00 to install after market ice maker , ordrng 1 4388931 (timer,defrost adapt), schdld next appmnt for 4/12 WED !,

Near Lake Rd E, Geneva, OH 44041
Paul H.

Paul H.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR Found UV dye at drier and yoder-condenser connection, evacuated, replaced drier from t/s, created a new yoder-condenser connection, put refrigerant in both sides a little at a time, equalized both ways, verified pressure increase on high side with compressor running, checked entire system for leaks with UV light again, none, evacuated again and pulled to a 30" vacuum, held, charged with 4.5 oz of R-123A, monitored low side pressure for 10-15 minutes before sealing, maitained about 3.5 psi, sealed, shot FC temp before leaving, 50F and dropping, op test ok., used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Near Crestwood Dr, Avon Lake, OH 44012
Paul H.

Paul H.

MVWC400XW4 MAYTAG WASHER Replaced actuator, calibrated and ran auto test, op test ok., Job Cmpltd,

Near W 34th St, Lorain, OH 44053
Eric M.

Eric M.

KITCHENAID DISHWASHER KUDE60HXSS5 Comp that the pro-dry led not lit and makes a "grumbling" sound during the wash cycle. Init svc test iaw tech sheet: 10-1 (dispenser electrical problem), all lights with the exception of the pro-dry led illuminates. Ran auto test, not hearing any "grumbling" or any abnormal sounds. Started a normal wash cycle with prodry selected, due to cust saying that is the cycle and option that she hears the "grumbling" sound thru the entire wash cycle, did not hear any "grumbling" sound whatsoever, just the normal wash sounds, however, when the drain pump turned on to pump out the water, she said that was the "grumbling" sound she is hearing, but that it is usually much louder, but the drain pump actually sounds completely normal. The process to dismantle the door pnl and remove and replace the console is very extensive. Quoted $158 labor. Not available until 4/18., ordrng 1 WPW10481115 (CONSOLE 15371), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schd

Near Madison Ave, Aurora, OH 44202
Brian B.

Brian B.

MFW2055FRZ00 MAYTAG REFRIGERATOR Changed the reservoir. Optest ok. , Job Cmpltd

Near Ivan Ave, Euclid, OH 44123
Brian B.

Brian B.

KSCS25FVMS01 KITCHENAID REFRIGERATOR Machine is not responding. No display or lights. Pulled machine out. Found outlet tripped. Reset ground fault. Machine powered up. Optest ok. Advised customer to have electrician install regular outlet as machine is very hard to pull out.,

Near Halcyon Rd, Beachwood, OH 44122
Eric M.

Eric M.

WHIRLPOOL WASHER WFW8400TB00 Comp will not pump water out. Init svc test iaw tech sheet: f21 (long drain). Removed water fm unit with shop vac. Removed drain pump, found impeler broen off of the motor shaft. Quoted $60 labor to replace the drain pump. Replaced drain pump, ran rinse/spin cycle, optest good., used 1 WPW10730972 (PUMP 15500) from stock, , Job Cmpltd,

Near Windward Dr, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Cleared ice, replaced evap cover, ran diagnostics, good, op test ok, Job compltd

Near Hartville Rd, Atwater, OH 44201
Gail V.

Gail V.

GE WALL OVEN JKP30SP2SS Customer complaint that oven is not heating, started bake for 350 degrees, unit heated up to 350 degrees, unit is operating as designed , , Job Cmpltd,

Near Margaretta Dr, Westlake, OH 44145
Gail V.

Gail V.

KITCHENAID CONVECTION OVEN KEMC308KSS0 Found blower loud and needs replaced also found power from control going to oven light transformer but nothing out ,also hinges go past 90 deg and need replaced. Extra time , ordrng 1 WP9760574 (HINGE) and 1 WP9760577 (hinge-door) and 1 WP9760588 (transformr) and 1 WPW10440740 (lmp-basles) and 1 WPW10730066 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $460.00 Check # 2760, schdld next appmnt for 4/12 WED ! [**]

Near Edgewater Dr, Ashtabula, OH 44004
Eric M.

Eric M.

WHIRLPOOL DRYER WED4815EW1 Sent robo cwow upon completion of previous job. No one home upon arrival, called @ 1100, cust said she was 10 minutes away. Cust texted me @ 1110 that she was on her way. Cust arrived @ 1125. Found belt off of the idler pulley, found motor pulley broken off motor shaft. Replaced motor and belt, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent., used 1 279827 (MOTOR), and 1 341241 (BELT) from stock, Job Cmpltd,

Near W Glendale St, Bedford, OH 44146
Gail V.

Gail V.

WHIRLPOOL DISHWASHER WDF760SADM2 Ran diagnostics, no codes, water temp after fill 73 deg, needs to be 120deg, suggest running hot water in sink before starting unit, watched cycle, heater is working, suggest using rinse aid, op test ok, Job Cmpltd,

Near Bloom Rd, Garrettsville, OH 44231
Robert A.

Robert A.

WHIRLPOOL MICROWAVE KEMS308SSS04 Ran diognastics f6e0 lost comm, checked per tech sheet, reset connections, cleared code, tested unit, op test ng, lost comm, needs manager and wide ui Unable to test furtherCust to let us know, ordrng 1 WPW10120228 (INTERFACE WIDW135.30) and 1 WPW10398151 (MICRO MANAGER120.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C

Near Meadowbrook Dr, Aurora, OH 44202
Dan H.

Dan H.

GE REFRIGERATOR GNE26GSDDSS Customer complaint of noise coming from ice maker and not producing ice, ice bin is half full, ice maker is making short humming sounds, cycled ice maker, ice maker ejected ice, ice maker activated water valve, very little water entered mold, found service bulletin ref07-16 that says ice maker fill tube gets frozen preventing ice maker from constantly making ice, service bulletin says unit needs a software update to keep fill tube heater on longer to prevent fill tube freeze up, ordrng 1 WR98R882802 (SUM), schdld next appmnt for 4/10 MON !,

Near Country Meadow Way, North Ridgeville, OH 44039
Dan H.

Dan H.

MAYTAG DRYER MEDX655DW1 Customer complaint that after removing lint trap there was a loud pop and now the dryer is getting to hot, started normal dry cycle, unit tumbles unit heats, temperatures are within normal range, no popping sounds heard, nothing burned, unable to duplicate the problem, unit is operating as designed , Job Cmpltd,

Near Fairview Dr, Avon, OH 44011
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KUDS30IXBL9 Found control panel tabs broken and needs replaced ****customer surprised panel not ordered considering we called to ask what color so we could order it and make 1 trip. Not sure who called but it was from our office. , ordrng 1 WPW10500172 (panel-cntl), schdld next appmnt for 4/11 TUE !,

Near Plymouth Ridge Rd, Kingsville, OH 44048
Arthur V.

Arthur V.

WHIRLPOOL OTR MICROWAVE UMV1160CW3 Found 120 v to fixture. No light. Needs bulb--cust to replace bulb , Job Cmpltd,

Near Dibble Rd, Kingsville, OH 44048
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF540PADT2 Installed lower spray arm, ran thru svc test iaw tech sheet, optest good., Job Cmpltd,

Near Columbus St, Bedford, OH 44146
Eric M.

Eric M.

KITCHENAID DBL WALL OVEN KODE500ESS02 Comp not getting to set temp of 450 on upper oven, lower oven not tested by cust yet. Cust using bi-metal thermometer to check temp in oven. Init svc test iaw tech sheet, no faults. Oven calibration, both set to 0 degrees, no offsets. Set upper & lower ovens to bake @ 450 @ 0923. Both upper/lower temp displays rising rapidly. Upper preheated @ 0940, 17 min preheat, normal time, temp @ 425 as indicated by thermometer. @ 0955 temp @ 457 using ir thermometer, reading same on bi-metal thermometer. Lower preheated @ 0941, 18 min preheat, normal time, temp at 425 as indicated by thermometer. @ 0956 temp @ 456 using ir thermometer, moved bi-metal thermometer to lower to verify temp, reading 458 using ir thermometer, reading same on bi-metel thermometer. Appears upper/lower ovens operating & heating to set temps just as they were designed to by manufacturer. Recommended cust allow @ least 15 minutes to go by after preheat indication to allow interior of

Near Everton Ave, Solon, OH 44139
Paul H.

Paul H.

WTW4800XQ2 WHIRLPOOL WASHER Replaced actuator, calibrated and ran auto test, op test ok.,

Near W River Rd S, Elyria, OH 44035
Jeff M.

Jeff M.

KDTE334DSS0 KITCHENAID DISHWASHER Installed new part unit op tested good , Job Cmpltd

Near Preston Hill Ct, Mentor, OH 44060
Chad  P.

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found door mounting screws loose causing bad seal. Tightened. Advised cust to monitor. Op test ok. , Job Cmpltd

Near Kraft St, Berea, OH 44017
Brian B.

Brian B.

MEDC215EW1 MAYTAG DRYER Machine won't start. Found open thermal fuse. Replaced thermal fuse from t/s. Still would not heat found the heater is open. Replaced the heater from t/s. Ran test cycle. Optest ok., used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd

Near Green Ct, Cleveland, OH 44104
Brian B.

Brian B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC that i/m not working. Disconnected water line from back of unit. Tested pressure. Water pressure too low. Customer has a self piercing shut off valve in basement. Advised to have replaced with an inline valve. Cycled i/m. No water in, but could hear valve energize. Remived i/m.. found fill tube frozen. Remived and unthawed fill tube. Cycled unit again. I/m filled. Advised cust to keep i/m off until a plumber installs new inline valve. , Job Cmpltd,

Near Telbir Ave, Rocky River, OH 44116
Brian B.

Brian B.

ZBD7920D00SS GE DISHWASHER CC that machine still drips water on left side aftercycle is near the end, during dry. Removed front . Ran test cycle. Could not duplicate leak. No leaks when wash pump is running. Let machine finish cycle. Vent and blower operating as designed. No keak found when drying.. There are no other servvice bul or parts to replace in vent system. If machine still drips at end of cycle, machine cannot be repaired. , Job Cmpltd,

Near English Turn Heron Bay St, Avon Lake, OH 44012
Brian B.

Brian B.

PGB918DEM4WW GE RANGE CC that oven is not hot enough. Tested oven at 350. Temp was a little low. Entered calibration and set offset to +5. Tested oven again. Optest ok.,

Near Winston Dr, Bay Village, OH 44140
Brian B.

Brian B.

MDB4949SDM3 MAYTAG DISHWASHER Replaced dispenser that was sent to cust. Ran test cycle.. optest ok., Job Cmpltd,

Near Elsienna Ave, Cleveland, OH 44135
Dan H.

Dan H.

WHIRLPOOL RANGE WEE730H0DS0 Customer complaint that oven bulb is not working, found no bulb installed in socket, installed new bulb from truck stock, op test good , used 1 S3810 ([Alt for TJS3810]) from stock, Job Cmpltd,

Near Balthazar Cir, Avon Lake, OH 44012
Brian B.

Brian B.

KGRS303BSS0 KITCHENAID RANGE CC that the unit will not light properly. Intermittant ignition. Spark does not always reach ignitor tip. Checked outlet, checked good. proper polarity and grd. Will need a bake igniter and the spark harness. Replaced the igniter and the wire harness from t/s. Ran a cycle test and optest ok. , used 1 WPW10324262 (IGNITER - BAKE), and 1 WPW10701462 (HARNS-WIRE)

Near Waterbury Rd, Lakewood, OH 44107
Brian B.

Brian B.

KURS24LSBS01 KITCHENAID REFRIGERATOR Found temps warm inside. Removed evap cover. Machine not defrosting. Placed timer into manual defrost. Defrost heater not on. Found 120v across term tstat. Tstat is open. Jumped term stat with jumper. Heater on and coil defrosting . Will need new bimetal harness.

Near Painesville, OH 44077
Brian B.

Brian B.

ASD2575BRW01 AMANA REFRIGERATOR CC that the water has a strange taste to it. Tasted water from dispenser. Water has a plastic taste. Advised customer that we can replace coil tubing and filter but cannot guarantee that this will change taste. Customer elected to not have coil tubing replaced but will try a new filter. Office to order part. Customer can install. No return visit., ordrng 1 EDR1RXD1 (FILTER),

Near N Park Dr, Fairview Park, OH 44126
Brian B.

Brian B.

WMH53520CS5 WHIRLPOOL MICROWAVE CC that the m/w will not heat. Fan starts and light comes on, but mag not starting. Checked voltage on primary winding. 120v. Will need mag and diode. Office to order parts., ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE),

Near Laverne Ave, Cleveland, OH 44135
Chad  P.

Chad P.

WFG505M0BS0 WHIRLPOOL RANGE Cc complaint that heat is escaping from around the door. Found door gasket deformed. Ran bake. Hot sir can be felt coming out from around the door. Also, found service pointer for door kit. Needs seal and door kit. , ordrng 1 W10883496 (DOOR KIT) and 1 WPW10535778 (DOOR SEAL), schdld next appmnt for 4/12 WED 12-2,

Near Hoertz Rd, Parma, OH 44134
Chad  P.

Chad P.

KBFS20EVMS0 KITCHENAID REFRIGERATOR Found starter shorted. Replaced with starter from comp kit. Op test ok. Cust to please allow 24 hrs for normal cooling to resume.

Near Cardinal Dr, Mentor, OH 44060
Chad  P.

Chad P.

KDTE204ESS0 KITCHENAID DISHWASHER Installed wheels. Op test ok. , Job Cmpltd

Near St Petersburg Dr, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KSC24C8EYY01 Frz26, ff48, inspected evaps, frz evap only frosted by cap tube, watched test 4, evaps not frosting, leak in system, needs ff evap and compParts under 120month warr per entitlement Cust to call to see if lab will be coveredDeli drawer broken, ordrng 1 W10309988 (compressor KIT) and 1 WPW10239732 (FF EVAP), , schdld next appmnt for 4/11 TUE ! [***],

Near Long Meadow Trail, Chagrin Falls, OH 44023
Eric M.

Eric M.

MAYTAG DISHWASHER MDB5601AWS2 Comp that the door is stuck closed. Cust has a home warranty, cust said that after i figured out what was wrong, I needed to contact the home warranty co. and let them know what was wrong. Spoke to ls, cust will have to pay upfront for sc, and parts, then get reimbursed by home warranty co. Found latch tabs and console tabs broken, needs latch and console replaced. Quoted $108 labor. Cust declined repair, estimate only., , Job Cmpltd,

Near Cedar Rd, Mayfield Heights, OH 44124
Chad  P.

Chad P.

WMH73521CS4 WHIRLPOOL MICROWAVE Installed interlocks and fuse. Op test ok. , Job Cmpltd,

Near North Greystone Drive, Strongsville, OH 44149
Chad  P.

Chad P.

MHW3505FW MAYTAG WASHER Installed pressure switch. Op test ok. , Job Cmpltd,

Near Cross Creek Oval, Strongsville, OH 44136
Arthur V.

Arthur V.

FRIGIDAIRE DRYER AEQ7000EG0 Found incorrect voltage at unit. Does not have 220v. Needs a electrician to provide correct power. , , Job Cmpltd,

Near Madison Ave, Ashtabula, OH 44004
Chad  P.

Chad P.

WRF989SDAH02 WHIRLPOOL REFRIGERATOR Installed heater kit and control kit. Op test ok. , Job Cmpltd

Near Silverdale Ave, Cleveland, OH 44109
Dan H.

Dan H.

WHIRLPOOL RANGE JED8430ADB Customer complaint that right front element started sparking during use, found cooktop cracked and taped together(see pic), Found right front infinite switch burned(see pic), found fan switch knob physically broken, unit needs new right front infinite switch, fan knob and cooktop glass(blk), customer does not want repair at this time, ordrng 1 12002125 (switch-inf68.17) and 1 74007072 (cooktop357.79) and 1 WP7739P122-60 (FAN KNOB9.61), used 1 SHIPPING (SHIPPING

Near Farrs Garden Path, Westlake, OH 44145
Jeff M.

Jeff M.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR The ice maker was not filling with water the line was frozen at the of the line i cleaned the line the unit test good, Job Cmpltd,

Near Lansdale Rd, REFRIGERATOR, Cleveland, OH 44118
Jeff M.

Jeff M.

MVWB835DW1 MAYTAG WASHER I unplug the washer for about five minutes plugged it back in unit tested good I also explained to the customer how to load the machine and how to use it, Job Cmpltd

Near Foxwood Ln, Pepper Pike, OH 44124
Jeff M.

Jeff M.

WTW8040DW0 WHIRLPOOL WASHER Installed new part unit op tested good , Job Cmpltd,

Near Silver Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

JFC2290VEM8 JENNAIRE REFRIGERATOR Icemaker has seized up request for truck stock unit tested good, used 1 W10884390 (ICE MAKER ASSY

Near Dorset Ln, Solon, OH 44139
Jeff M.

Jeff M.

WFW95HEDW0 WHIRLPOOL WASHER See picture of customers patchwork on the broken below the patchwork is still creating distance between the glass ball allowing the bellow to leak, ordrng 1 WPW10340443 (BELLOW)

Near Jackson Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

LGHT2137LE6 FRIGIDAIRE REFRIGERATOR The door is damaged see picture also the handles cracked see other picture needs a new handle door, ordrng 1 241798531 (dsp door-refr) and 1 241977903 (handle set),

Near Thornhurst Ave, Garfield Heights, OH 44105
Robert A.

Robert A.

MAYTAG WASHER MVWP475EW0 Found unit not draining, wire pulled off drain pump, reset wiring, drained unit, ran diagnostics, slow drain, ran recal, op test ok, Job Cmpltd,

Near Summit Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WTW7300DW0 WHIRLPOOL WASHER Unit was not working I found an off balance code and over suds in code and overload code and a miscommunications code between main control unit needs a new main control new ui customers calling whirlpool to see if they will cover parts, ordrng 1 W10812422 (CONTROL) and 1 W10861507 (UI),

Near E 93rd St, Garfield Heights, OH 44125
Jeff M.

Jeff M.

MEDX655DW1 MAYTAG DRYER What screen is very difficult to pull out customer cannot pull it off so ordering a new screen that looks fine, ordrng 1 W10920627 (LIT SCREEN),

Near Lynbrook Dr, Bedford, OH 44146
Jeff M.

Jeff M.

KERS202BSS1 KITCHENAID RANGE Main control has a runaway temp fault code bake and broil heating element test good temperature sensor ohmed correct unit needs a new cntrol, ordrng 1 WPW10340694 (CONTROL),

Near Cromwell Dr, Solon, OH 44139
Paul H.

Paul H.

FGGF3054MFE FRIGIDAIRE RANGE Chips in paint and bubbling?, also rack not functioning, supposed to pull out when door is opened, levers are attached properly, submitting for top and rack, also concerned about a banging sound when unit gets to temperature, this is due to expansion from heat, preheated to 425F, banged but not tremendously loud, customer believes it was quieter due to me open the door a couple of while preheating, appears to be coming from bottom panel, ordering as well, ordrng 1 316400603 (panel) and 1 316469653 (maintop panel) and 1 316577800 (rack),

Near Long St, Amherst, OH 44001
Paul H.

Paul H.

WFW8540FW1 WHIRLPOOL WASHER Replaced main control, ran diagnostic cycle to observe spin, reached high speed spin, op test ok., Job Cmpltd,

Near Terra Ln, Amherst, OH 44001
Dan H.

Dan H.

MAYTAG WASHER MVWC565FW0 Customer complaint that unit is stuck in spin cycle, ran diagnostics found f5e3( lid unlock fault), f0e2(oversuds condition), and f7e7( motor unable to reach target rpm) error codes, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, unit spins, unit agitates, started normal wash cycle, unit filled, unit advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

Near Rushleigh Rd, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

KENMORE REFRIGERATOR 106.62152111 Found drain frozen over causing issue. Cleared ice and drain using steamer. Op test good , , Job Cmpltd,

Near Telling Dr, Geneva, OH 44041
Arthur V.

Arthur V.

WHIRLPOOL DRYER WED8000DW3 Trying to glue that seal on a drum is next to impossible. Found inner bulkhead with bad wear spot due to rear cover. Needs drum,bulkhead,and rear panel GS this was a outlet store purchase and they told her the rear panel caved in would not hurt anything. , ordrng 1 W10626460 (drum) and 1 W10638203 (bulkhead) and 1 W10824895 (panel-rear), schdld next appmnt for 4/10 MON 12-5 [**],

Near Benjamin Rd, Madison, OH 44057
Arthur V.

Arthur V.

KENMORE WASHER 110.28803890 Replaced water valve. Op test good. Customer father met me at home. Did not bring his wallet. Left message with customer to call me back. Talked to AM to inform no collection on this job yet , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C, Job Cmpltd,

Near Katie Ct, Perry, OH 44081
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDE48FXSS6 Customer complaint that unit is not draining, confirmed, found drain port to garbage disposal clogged up, cleared drain port, unit drained, started normal wash cycle cancelled after unit filled, unit drained, repeated several times, op test good , , Job

Near Mornington Ln, Cleveland Heights, OH 44106
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRMF706EBS01 Found frz door not sealing causing warm temps at upper i/m, reset frz door, op test ok, Job Cmpltd,

Near Pioneer Rd, Middlefield, OH 44062
Robert A.

Robert A.

MAYTAG WASHER MHW6000XW2 Installed bellow and outer retainer, cleaned pump, ran diagnostic cycle, op test. Ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Water St, Chardon, OH 44024
Paul H.

Paul H.

MSF25D2EAW00 MAYTAG REFRIGERATOR Replaced water line, cycled ice maker, no leaks, op test ok.

Near French Creek Rd, Avon, OH 44011
Paul H.

Paul H.

JVM7195EF1ES GE MICROWAVE Has a whine sound, customer played a video, unable to clarify through video, tried to reproduce issue unsuccessfully, unable to troubleshoot further at this time., Job Cmpltd,

Near Dorchester Dr, Avon Lake, OH 44012
Paul H.

Paul H.

KBFS22EWMS3 KITCHENAID REFRIGERATOR I kinked supply line when pushing unit back on previous call, pulled unit out and unkinked line, flushed filter at dispenser, op test ok., Job Cmpltd,

Near Silktree Ln, Westlake, OH 44145
Paul H.

Paul H.

WTW6500WW1 WHIRLPOOL WASHER Unit has bad bearing sound, meaning seal has failed as well, inspected bottom of unit, oilpots on floor prove that stator has been exposed to water, quoted repair

Near Camelot Way, Avon, OH 44011
Paul H.

Paul H.

MEDB835DW3 MAYTAG DRYER Ran diagnostics, f6e3 & f6e2, comm error between ACU and UI, cleared and ran auto test, proceeded through test fine, apparently those errors had to be cleared I guess, op test ok., Job Cmpltd,

Near Harbor Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

WRF989SDAE00 WHIRLPOOL REFRIGERATOR Took temps, FC 5, RC 38F, IM 15F, temps are good, ran test 56, E5 timed ice making, had this issue, measured thermistor for IM P7:1-2 8k, per techsheet should see 8800 at 32F, doesn't say if negative or positive temperature coefficient, called techline, spoke with Andrew, said issue is either air flow or temp, had me check FC evap for excess frost, not excessive, unit is under charged, put in test 4, evacuated, pulled to a 30" vacuum, held, charged with 5.5 oz of R-134A, pressure good, sealed, time will tell on ice maker issue, Job Cmpltd,

Near Morgan Cir, North Ridgeville, OH 44039
Paul H.

Paul H.

MZF34X20DW00 WHIRLPOOL REFRIGERATOR Took temp, 72F, checked compressor, not starting, tried breakout box and watched amp draw, got down to 1.6 amps, acceptible, began cooling, when accessing windings, start device seemed loose, after checking amp draw with breakout box, reassembled, ensured solid connection of start device, fired right up and was cooling, after 3 minutes or so dropped to 59F, waited another 5 minutes or so and checked temp again, 56F, op test ok, Job Cmpltd

Near Elm St, Grafton, OH 44044
Dan H.

Dan H.

JENN-AIR REFRIGERATOR JFC2290REY00 Customer complaint that left fresh food section door with mullion is not closing completely while right fresh food section door is closed, adjusted doors and feet, left door closing better while right door is closed, any other adjustment in either direction makes left door worse while right door is closed, left door closes perfectly while right door is opened, op test good , Job Cmpltd,

Near Countryside Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

WHIRLPOOL WASHER MVWC565FW0 Replaced control. Took core for return recalibrated. Op test good , Job Cmpltd,

Near N Creek Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Only lamp holder at home. Cust recieved grates instead of control. talked to GS. Need to reorder bd , ordrng 1 W10892389 (CONTROL BD ), schdld next appmnt for 4/11 TUE !, saved tckt [SdLink\289377d.png], snapped ,changed appt to THur 4/13

Near Bunker Cove, Mentor, OH 44060
Robert A.

Robert A.

JENN-AIR COOK TOP CVE4270W Found fan switch broken, quoted, cust to let us know, ordrng 1 W10341820 (switch-fan97.17), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd

Near Munn Rd, Newbury, OH 44065
Dan H.

Dan H.

JENN-AIR RANGE JGS1450DB0 Customer complaint that oven not reaching set temperature and user interface not beeping, customer started bake for 350 degrees, found unit set to Celsius and sound turned off on user interface, changed unit to Fahrenheit and turned sound on, user interface beeps now, unit heated up to 350 degrees, op test good , Job Cmpltd,

Near Amberwood Ct, Broadview Heights, OH 44147
Gail V.

Gail V.

WHIRLPOOL DISHWASHER WDF110PABB4 Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing and in drain hose, removed, started normal wash cycle waited for unit to fill cancelled cycle all water drained out repeated several more times with same results, op test good , Job Cmpltd,

Near Southington Dr, Parma, OH 44129
Robert A.

Robert A.

WHIRLPOOL COOKTOP ELE C301 Found rt receptical needs replaced, checked induction, only 1burner working, needs induction cartridge found part # of a 135r, not showing on any look up, parts nla Cust to replace, ordrng 1 A135R (INDUCTION CARTRIGE, NLA) and 1 Y715120 (RECEPTICAL NLA21.10), job compltd

Near Shadowbrook Dr, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSC24C8EYY02 Ohmed heater, 103.4 ohms, checked new heater, the same, no power to fill tube heater at this time, found pointer on jumper for fill tube heater, jumped wiring, watched, fill tube heater on, ice cleared, im cycled and filled, op test ok, Job Cmpltd,

Near Falls Rd, Chagrin Falls, OH 44022
Paul H.

Paul H.

MSF25D4MDM02 MAYTAG REFRIGERATOR Valve is a self-piercing, recommended replacement, cycled valve and installed a new filter, bled line, op test ok., Job Cmpltd

Near Butternut Ridge Rd, Elyria, OH 44035
Paul H.

Paul H.

KEBS207SSS04 KITCHENAID WALL OVEN Replaced door glass, preheated oven to 350, , Job Cmpltd

Near Wildwood Ln, Strongsville, OH 44149
Paul H.

Paul H.

EI30EF55GSE ELECTROLUX COOK TOP UI non responsive, most pads do not work, getting a triple beep when pads on left are pressed, nothing on right side, quoted replacing UI

Near Laurel Dr, Rocky River, OH 44116
Paul H.

Paul H.

MMV5219DS1 MAYTAG MICROWAVE Replaced interlocks, tested by heating a mug of water, heated fine, op test ok., Job Cmpltd,

Near Jenee Dr, Lorain, OH 44053
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced door, tested, customer has concerns about mullion door not shutting on it's own, right leveling leg is all the way down to make unit level, no way to tilt unit back any more, explained to customer., Job Cmpltd

Near Edgemeer Pl, Oberlin, OH 44074
Paul H.

Paul H.

WMH76719CS0 WHIRLPOOL MICROWAVE Interlock problem had blown fuse, replaced from t/s, then replaced interlocks, tested by heating a mug of water, heated fine, op test ok., used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

Near Diagonal Rd, LaGrange, OH 44050
Jeff M.

Jeff M.

KUDS01FLSS0 KITCHENAID DISHWASHER Customer is having an issue with your dishwasher smelling there is a lot of calcium buildup inside the dishwasher I recommended for her to run some CLR through the unit, Job Cmpltd,

Near Church St, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

PFSS6PKXASS GE REFRIGERATOR Ice bin was open it was not making a seal was not getting cold enough I realigned the auger with the ice bin so the ice been would shut most likely it will make ice, Job Cmpltd

Near Bartlett Rd, Bedford, OH 44146
Jeff M.

Jeff M.

MVWC415EW1 MAYTAG WASHER Cust hads a massive water leak under her tub I shut the water down to her house over to call A plummer I cleared the code say three caliber the machine unit tested good told her do not use the washer until the plumbing is fixed, Job Cmpltd

Near Brookpark Rd, Cleveland, OH 44134
Jeff M.

Jeff M.

WED4815EW1 WHIRLPOOL DRYER I found a piece of metal wedged in the felt of the drum removed the metal unit tested good, Job Cmpltd,

Near Lincoln Ave, Parma, OH 44134
Jeff M.

Jeff M.

HTWP1400F2WW HOT POINT WASHER Installed new part unit op tested good , Job Cmpltd

Near Scottsdale Blvd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

KEBS277SBL00 WHIRLPOOL WALL OVEN Installed new part unit op tested good , Job Cmpltd

Near University Pkwy, University Heights, OH 44118
Chad  P.

Chad P.

GSH25JSXBSS GE REFRIGERATOR Installed heater and defrosted evap. Op test ok. , Job Cmpltd

Near Schreiber Rd, Maple Heights, OH 44137
Chad  P.

Chad P.

WOD51EC7AS04 WHIRLPOOL RANGE Installed door glass. Op test ok. , Job Cmpltd,

Near Tamarack Trail, Brecksville, OH 44141
Chad  P.

Chad P.

MFI2665XEM7 MAYTAG REFRIGERATOR Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Priem Rd, Strongsville, OH 44149
Alice M.

Alice M.

KDTE104ESS3 KITCHENAID DISHWASHER Cc that unit runs for several hours and will not stop. Ran disgnostics. Error code for door not closed with in 4 seconds after start has been selected. No other faults. Unit completed service test mode with no faults. Reset and calibrated control and sensor. Water temps check good. No excessive suds. Owi is clean. Advised to use as normal. If issues return please contact wpl back for service. , Job Cmpltd,

Near Burlwood Dr, Strongsville, OH 44136
Chad  P.

Chad P.

KUDS30IXBT6 KITCHENAID DISHWASHER Found chopper came appart. Replaced chopper. Op test ok. , used 1 W10083957V (CHOPPER) from stock, Job Cmpltd

Near W Sprague Rd, North Royalton, OH 44133
Paul H.

Paul H.

WDF110PABB5 WHIRLPOOL DISHWASHER Dishwasher fills and starts washing, pressure is low, ordering a wash motor, ordrng 1 W10888591 (SUMP AND MOTOR),

Near Plate Rd, Oberlin, OH 44074
Dan H.

Dan H.

GE WASHER GTWN2800D1WW Installed new basket and tub ring, op test good , Job Cmpltd,

Near Orchard Ave, Parma, OH 44129
Paul H.

Paul H.

JDB1250AWS WHIRLPOOL DISHWASHER Wash motor is not creating pressure, has power, disassembled and cleaned, reassembled, still no wash pressure, needs wash motor, ordrng 1 6-919963 (motor-pump) and 1 6-920225 (wash motor),

Near Reserve Way, Avon, OH 44011
Robert A.

Robert A.

MAYTAG WASHER MHW5100DW0 Ran diagnostics, f5e4, door not opened between cycles, cycled power, door unlocked, tested lock, good, reset connections, ran drain and spin, op test ok, , Job Cmpltd

Near Smugglers Cove, Aurora, OH 44202
Jeff M.

Jeff M.

GSQ9611KT2 WHIRLPOOL WASHER Lid switch is not working

Near Hastings Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

WDT720PADM2 WHIRLPOOL DISHWASHER Found wheels on upper rack breaking. Needs wheels replaced.

Near Brecksville Rd, Brecksville, OH 44141
Chad  P.

Chad P.

ZDP366NP3SS GE RANGE Found convection element shorted to back inner oven. Bake element checks good. Has power. Needs convect element replaced

Near Brentwood Rd, Beachwood, OH 44122
Brian B.

Brian B.

MED5100DW0 WHIRLPOOL DRYER No response from UI. Checked voltage at term block, L1N 180 v, L2N 0, L1L2 240v. Neutral to house ground 85v. Ohmed out motor and heater circuit check ok. Checked voltage at outlet, with cord unplugged was correct. Plugged L2 wires from control board, voltage at term block outlet was correct. Control board shorted. Will need new control board. Cust pd deposit. Office to order part. , ordrng 1 W10845086 (CONTROL 20703),

Near W 38th St, Cleveland, OH 44113
Brian B.

Brian B.

GSS26C5XXY00 WHIRLPOOL REFRIGERATOR CC That the ice is not dispensing. Removed augor motor. Augor motor had 66 ohms . Checked vol at hinge. 120vdc.. checked vol at motor. 0v... ohmed out motor wires from hinge to motor. Blue wire open inside freezer door. Will need new door. Per GS. Ok to order part.. customer will call office when door arrives.,

Near Kenley Ct, Westlake, OH 44145
Brian B.

Brian B.

KFES530ESS0 KITCHENAID RANGE CC that a f6e9 fault code. Ran diag, fault code F6e9 lost communication. Call t/l joel 718706873. Said this is a comm failure between left or right cooktop UI controls and main board. He said to replace harness. Per GS, we can also replace UI controls. Office to order parts. Cust needs first appt as this is 9th ser call.r/s per cust req., ordrng 1 WPW10318787 (HARNS-WIRE) and 1 WPW10341243 ( CNTRL-ELEC LEFT) and 1 WPW10553762 (CNTRL-ELEC RIGHT)

Near Franklin Blvd, Cleveland, OH 44113
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF110PABW4 Replaced pump and motor assy. Cust took drain loop off of unit for this install. Unit op test good , Job Cmpltd,

Near Main Ave, Ashtabula, OH 44004
Brian B.

Brian B.

KRFC302ESS00 KITCHENAID REFRIGERATOR CC that the unit is making a buzzing noise. Removed the kickplate, found the condenser coils are hitting the floor. Raised the wheels on the unit, buzzing noise is gone. Optest ok.

Near Battersea Blvd, Rocky River, OH 44116
Brian B.

Brian B.

WMH53520CW4 WHIRLPOOL MICROWAVE CC that microwave not working. not running intermittently. Found the door cams not working properly. Replaced the door cams from t/s. Ran a test cycle and Optest ok. , used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Capri Ct, Avon Lake, OH 44012
Brian B.

Brian B.

JJW2730WS02 JENNAIRE WALL OVEN Replaced both blower motors. Cleared codes. Ran a test cycle optest ok. , Job Cmpltd

Near Balthazar Cir, Avon Lake, OH 44012
Brian B.

Brian B.

MVWX655DW1 MAYTAG WASHER CC that rinse cycle would not stop. Machine was unplugged when tech arrived. Plugged machine in. Held the start pad in to cancel cycle. Ran diag. No codes. Ran auto test and rinse and spin, optest ok. , Job Cmpltd,

Near Bounty Way, Avon Lake, OH 44012
Brian B.

Brian B.

NGD4705EW1 WHIRLPOOL DRYER Verified pop sent pic. Found worn drum rollers and pulley causing thumping sounds. Replaced from t/s.. ran test cycle.. optest ok., used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE)

Near Walter Rd, North Olmsted, OH 44070
Brian B.

Brian B.

WDF110PABB4 WHIRLPOOL DISHWASHER Replaced sump and control.. ran test cycle.. optest ok., Job Cmpltd,

Near W 5th St, Brooklyn Heights, OH 44131
Dan H.

Dan H.

KITCHENAID ICE MAKER KUIC18PNTS2 Installed new bin thermostat, op test good , Job Cmpltd,

Near Montclair Ave, Cleveland, OH 44109
Dan H.

Dan H.

AMANA DRYER ELE NED4655EW1 Customer complaint that unit is not heating, confirmed, found unit not receiving correct power, advised customer that they need an electrician to correct power supply, unit is operating as designed , Job Cmpltd,

Near Griffing Ave, Cleveland, OH 44120
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FGHB2866PFGA nit actually replaced by Frigidaire. Unit manufactured 1-16. Cust complaint no ice. Cust turned off ice maker two weeks ago no ice build up in ice compartment --- called techline bi metal open. Needs bi metal and seal kit , ordrng 1 5303918737 (SEAL KIT) and 1 808113301 (DEFROST SAFETY), schdld next appmnt for 4/10 MON !,

Near Depot Rd, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL OTR MICROWAVE UMV1160CB2 ound handle melted, advised cust that unit is too close to the stove top, less than 12inches, should be 18inches see pic Installed door, op test ok, Job Cmpltd,

Near Mumford Rd, Garrettsville, OH 44231
Dan H.

Dan H.

WHIRLPOOL WASHER WFW72HEDW0 nstalled new door lock, op test good , , Job Cmpltd,

Near Lake Ave, Lakewood, OH 44107
Dan H.

Dan H.

GE WASHER WCSR4170G3WW nstalled new console, op test good , Job Cmpltd,

Near Bristol Ln, Rocky River, OH 44116
Dan H.

Dan H.

AMANA REFRIGERATOR AFI2539ERM02 Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,

Near Brookpark Rd, Cleveland, OH 44130
Dan H.

Dan H.

MAYTAG DISHWASHER MDB4949SDM3 Customer complaint that unit is not draining and is leaking, started normal wash cycle, let run a few minutes, unit did not leak, cancelled cycle, all water drain from unit, started normal wash cycle again let run wash cycle longer, still no leaks found, cancelled cycle all water drained out again, unable to duplicate the problem , unit is operating as designed , Job Cmpltd,

Near Magdala Dr, Parma, OH 44130
Dan H.

Dan H.

WHIRLPOOL WASHER WFW95HEDC0 Customer complaint that door is not closing properly, found shipping bolts still installed in machine, removed shipping bolts, door closes, op test good , Job Cmpltd,

Near River Rock Ln, North Royalton, OH 44133
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF989SDAM00 Customer complaint that unit is not cooling properly and is leaking, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, freezer section evaporator frost pattern is good, found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fan is recieving 14vdc, found cracked waterline at water reservoir, found evaporator drain tube clogged, unit needs new fresh food section evaporator fan, water reservoir, and evaporator drain tube cleared, ordrng 1 W10633627 (motor-evap) and 1 W10821719 (TANK), schdld next appmnt for 4/7 FRI !,

Near State Rd, Parma, OH 44134
Arthur V.

Arthur V.

GE DISHWASHER GDT550HSD0SS Element not getting hot. Called techline talked to steve. Getting 16 ohms at violet and white wire with red tracer. Put into manual heat and no 110 v to heater. New bd faulty. Needs reordered. -----DAN only call----, ordrng 1 WD21X22276 (kit main board), schdld next appmnt for 4/10 MON !,

Near Carter Rd, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADB2 Replaced disp cover. Op test good , Job Cmpltd,

Near Canyon View Dr, Painesville, OH 44077
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KRFF507ESS01 Found small dent in door while installing right where you look when opening Needs another door --- , ordrng 1 LW10341284, schdld next appmnt for 4/10 MON !,

Near Riding Tr, Painesville, OH 44077
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KDTE104ESS3 Replaced door panel and user interface. Could not op test. Unit damaged areas repaired. Motor sump assy not needed for this unit Took for unused return , Job Cmpltd,

Near Diamond Centre Dr, Mentor, OH 44060
Arthur V.

Arthur V.

AMANA DRYER GAS NGD4655EW0 Cust complaint not drying clothes. Found outlet to vent clogged solid removed ball of lint . Unit started and burner came on . Let unit cycle to check gas coils. Unit op test good , Job Cmpltd,

Near Seminole Trail, Mentor-on-the-Lake, OH 44060

View More