Service History 312 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5PHAXMS10

Near Elyria, OH 44035

Marie V

Job Details: 07/14/2021

Replaced control bracket. Tested op test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Marie V

Job Details: 07/14/2021

"Cc that the unit is not washing the clothes and is making a clicking noise. Ran diag found error code of F6E7 motor fault. Ran auto test, unit is not agitating. Tilted unit. Found shifter off place. Replace shifter from T/S. Calibrated unit, pass. Ran auto test, pass. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Beachwood, OH 44122

Jason N

Job Details: 07/13/2021

"Cc unit not workingCustomer states unit does not power on anymore. Found GFCI outlet tripped, reset, instant retrip. Ran extension cord to standard outlet. Unit powered on, compressor not running. Relay overload popping when trying to start compressor. Compressor pulling 10.8a. Compressor locked. Unit needs new compressor. Customer not repairing at this time, will have to discuss. Estimate only at this time.; ordrng 1 W10309994 (Compessor)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Olmsted Township, OH 44138

Marie V

Job Details: 07/13/2021

"Cc that the unit will turn on but cant change the cycles, plug unit back in, drain pump started going, and error code F5E3 lid lock was flashing. Replace lid lock from T/S and calibrated unit. Tested op test ok. Started a normal cycle. And I was able to change cycles after replacing part.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Royalton, OH 44133

David R

Job Details: 07/13/2021

"Cc unit seems to not dry clothes properly. Went over not overloading and different options as dry level and heat level. Customer has cleaned out vent, no long from back of dryer to outside. Ran with load to test. Heat is coming on and cycling heat above 150*. Upped dryness level to level 4 for customer. Give more dry time added. Customer to monitor and test. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Willoughby, OH 44094

Joe O

Job Details: 07/13/2021

"Found ui is only fascia. Needs encoderEncoder out of stock, office to reschedule ; ordrng 1 W11481116 (Encoder)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Royalton, OH 44133

David R

Job Details: 07/13/2021

"Cc of noise in spin. Gearcase when spinning or even by hand can hear the noise. Suggest replaced worn came as well. Gave estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, OH 44118

Jason N

Job Details: 07/13/2021

"Installed blower fan and thermostat. Ran bake test to 350. Cooling fan op good, preheated and cycled. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Willowick, OH 44095

Joe O

Job Details: 07/13/2021

"Cc: not working, not fillingFound no stored error codes. Ran diagnostics test cycle. Found water valves turned off to unit. Turned on valves. Ran normal cycle. Unit senses drains and shuts down. No error codes came up. Needs main controlControl out of stock. Office to reschedule; ordrng 1 W11519742 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/13/2021

"CC that the unit is not draining. Confirmed. Found a lot of debris in the pump. Will need a new pump and motor. Cust did not pay sc.; ordrng 1 W10428777 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, OH 44105

Corina B

Job Details: 07/13/2021

CC that there is water on the floor. Confirmed. Found ice on the bottom of the freezer. Steamed out the drain hole. Used a piece of wire to wrap around the drain hole. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/13/2021

CC that the unit does not work properly. Confirmed. Found the washplate splines worn. Ran diag F5E2 LID LOCK FAULT. Replaced the washplate. Ran a calibration. Started and manual agitate and spin. Started a normal cycle with clothes. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, OH 44147

David R

Job Details: 07/13/2021

Replaced both control and UI. Ran test 51/52. Good. Components working. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Brook Park, OH 44142

Marie V

Job Details: 07/13/2021

Cc that the doors arent aligned and that theres still frost on freezer. Confirmed door were hitting with each other on the top and freezer gasket was not sealing all the way. Steamed out and adjusted doors op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

David R

Job Details: 07/13/2021

"Replaced wash plate. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Shaker Heights, OH 44120

Dan H

Job Details: 07/13/2021

"Customer complaint of ice build up on freezer section , found evaporator drain tube clogged, unit needs drain tube cleared, cleared evaporator drain tube, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30SXSS8

Near Lakewood, OH 44107

David R

Job Details: 07/13/2021

"Cc unit smoking. Found control board charred all over. Opened and found shorted relays causing control to become burnt. Gave estimate to customer for parts/labor. Customer calling KitchenAid. ; ordrng 1 WPW10481147 (Control panel) and 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WRS321SDHW05

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2021

Customer needs a plumber the unit itself is functioning she needs the waterline hooked up. The copper waterline that is already behind the refrigerator has a kink in it I recommended for her to replace that copper waterline with another copper waterline and have a plumber do it yes

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2021

there was a manufacturing issue with the upper rack they made them too wide. No eta; ordrng 1 WPW10350382 (Upper rack)

We serviced a

KITCHENAID DISHWASHER

Model KDS-16

Near Willowick, OH 44095

Joe O

Job Details: 07/13/2021

"Cc: leakingRan test cycle. Found unit leaking from under door. Pump assembly causing wave action. Cannot find and parts for unit. Spoke with BJ, could not locate any parts either."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Cleveland, OH 44106

Dan H

Job Details: 07/13/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at-7 degrees, found fresh food section evaporator frozen solid, unit needs new thermistor, control, and fresh food section evaporator fan/shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11098695 (Fan/ shroud) and 1 W10316760 (Thermistor) and 1 W11172798 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Strike

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Euclid, OH 44117

Joe O

Job Details: 07/13/2021

"Cc: gap in gasket, door handle not seated properlyFound plastic liner in door pulling away from skin not allowing gasket to seal to skin. Needs ff doorOffice to reschedule; ordrng 1 LW10638684 (dor-fip)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/13/2021

"Installed new oven door gasket, op test good"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW3

Near Elyria, OH 44035

Gabriel P

Job Details: 07/13/2021

I smell gas from the burner assembly ordering part ; ordrng 1 WP8318277 (Valve)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Cleveland, OH 44135

Marie V

Job Details: 07/13/2021

"Cc that the unit when off balance and she rearranged the clothes and it worked it then a few loads later it happened again. Rang diag no error codes. Unit is balance and verify that the shocks are good. It only jumps back ice. Unit is working as design. Called whirlpool tech line, she said that the unit will need more towels to = the load."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near South Euclid, OH 44121

Joe O

Job Details: 07/13/2021

"Cc: out of balance, not filling, lockingFound error codes f7e5(shifter failure) f7e0(loss of power). Ran auto test. Found unit is not shifting. Needs splutch and slide assemblyCustomer does not want to repair at this time ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Beachwood, OH 44122

Jason N

Job Details: 07/13/2021

"Cc unit freezing not cooling Customer states unit freezer is cold but things are not freezing solid like they should be. Noise coming from freezer fan, ice buildup on evaporator contacting fan blades. Ran bimetal test 6, bimetal reading closed. Ran manual defrost 38, no power to defrost circuit. Unit needs control board. Control board looks to be NLA for this unit. Advised customer someone will be in contact with him. ; ordrng 1 W10581605 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/13/2021

"Customer complaint that unit knocks when spinning, ran drain and spin cycle, no unusual noises heard, suspension is good, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland Heights, OH 44121

Dan H

Job Details: 07/13/2021

"Installed new drain hose, op test good"

We serviced a

N/A N/A

Model GI7FVCXWY03

Near Richmond Heights, OH 44143

Brian M

Job Details: 07/13/2021

Installed gasket and freezer fan OP Test Ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KHMS2056SSS2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/13/2021

"Found error code f9 Q touch communication and f2h2 also found a service pointer on one of error codes to replace control they will need both door and control Customer will not fix,opt test ok ; ordrng 1 WPW10403041 (Control) and 1 W10282802 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Streetsboro, OH 44241

Brian M

Job Details: 07/13/2021

Installed icemaker and valve ran test fill OP Test Ok Did not install pressure regulator due to unit seeming normal at this time Customer to hold onto part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB03

Near Streetsboro, OH 44241

Brian M

Job Details: 07/13/2021

Cc of ice build up on bottom of freezer Gasket not sealing Fixed seal OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Kent, OH 44240

Brian M

Job Details: 07/13/2021

Complaint unit wont spin Found actuator not plugged In Plugged actuator in OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB08

Near North Olmsted, OH 44070

Marie V

Job Details: 07/13/2021

"Cc that the unit is leaking, confirmed. Water line is leaking. Will need 1/4 fitting. Cut the part that was damaged and. Added the fitting. Turned water back on. Tested op test okCheck ice maker it was cycling when took cover off. It didnt ask for water, jumped started ice maker and it cycled and it filled. Advice cust to monitor is working good at this time. If having problems with it. Will need new ice maker. Op test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, OH 44112

Dan H

Job Details: 07/13/2021

"Customer complaint that fresh food section is not cooling and moisture build up, fresh food section temperature at 53 degrees, freezer section temperature at-5 degrees, found fresh food section door not sealing properly, found lower hinge falling out of cabinet, tried to tighten, screw hole for hinge is stripped. Called whirlpool techline spoke to Joel, unit cannot be repaired.

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2830WP00

Near Rocky River, OH 44116

David R

Job Details: 07/13/2021

"Replaced both lower and upper fan motor. Tested, good. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV520AEP/XAA02

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/13/2021

"Cc that the unit is not heating. Confirmed. Check power. Good. Found broken wire on heater. Fix that issue. Tested unit. Op test ng. Check heater thermostat and cut off. Will need thermostat and cut off from heater. They both open. Cust will like to have a morning appointment. Have plans in the afternoon ; ordrng 1 DC96-00887C (Cut off fuse) and 1 DC47-00018A (High limit thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HMEHES

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/13/2021

"Found drip pan clogged with ice and leaking clean and clear debri from drain tube and steam ice,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Westlake, OH 44145

Gabriel P

Job Details: 07/13/2021

Found unit pressure in 20 into a vacuum and high side is 50 psi call tech line explain unit has a internal leak cause there is leak show on both evaporator or either in the filter it was check by two technician spoke to sterling not repairable

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Jeff M

Job Details: 07/13/2021

The lock failed installed the new part op tested good. ; used 1 W11307244 (Lock) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Chardon, OH 44024

Joe O

Job Details: 07/13/2021

Cc: not cooling ff sectionFound ff section at 60 degrees. Freezer at 5 degrees. Found drain tube plugged. Cleared drain tube. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS4

Near Rocky River, OH 44116

David R

Job Details: 07/13/2021

"Cc unit not washing. Water is entering unit, every couple of seconds the motor is humming on and off but will not spray. 3-3, 4-3, 5-1, 10-1; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10705575 (Sensor) and 1 WPW10380685 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Elyria, OH 44035

David R

Job Details: 07/13/2021

Replaced door. Customer is good.

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Maple Heights, OH 44137

Corina B

Job Details: 07/13/2021

"CC that the unit stopped in mid cycle. Confirmed F6e2 Communication Error: UI Cannot Hear ACU. Will need a new control and ui. ; ordrng 1 W11135391 (Ui) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Joe O

Job Details: 07/13/2021

Cc: leakingFound customer has towel under front door panel. Towel is damp. Insulation pad in door damp. Ran test cycle. Unit leaked as I was going to walk out. Needs sump assembly and spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)

We serviced a

JENN-AIR RANGE

Model JES9750CA00

Near Deerfield, OH 44411

Jason N

Job Details: 07/13/2021

Installed control board. Ran bake test and let cycle. Preheat and cycling properly. Op test good.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lorain, OH 44053

Gabriel P

Job Details: 07/13/2021

"Found latch broken will need new gave estimate customer will fix use latch from t/s ,opt test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Avon Lake, OH 44012

Marie V

Job Details: 07/13/2021

"Cc that the unit is leaking the detergent and it stays on at the bottom of unit. Confirmed, started unit. No water entering. Check power coming in to valve, 1V. Check wiring diagram. Check power coming out of control. 120V, but no power to valve. Found float , overfill was melted not in contact with float switch. Press down on it and started a normal cycle. Unit started filling. Unit will need float overfill control. Cust will install himself, advice cust not to use unit until part is in place.; ordrng 1 W10077871 (Float control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/13/2021

Found freezer evaporator frozen with ice defrocted ice and found thermister loose and connected by the end of the cap tube side changed it to the suction tube. Good frost pattern afterwards. Advise customer to wait at least 24hr for temp to equalize.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/13/2021

"CC that the unit is not spinning. ran diag F7E1 BASKET SPEED FAULT, F7E5 SHIFTER FAULT, F7E6 MOTOR FAULT tested the shifter, failed. The unit is squealing. Will need a shifter and belt. ; ordrng 1 W11481722 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MGR8670WQ0

Near Painesville, OH 44077

Dan H

Job Details: 07/13/2021

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Streetsboro, OH 44241

Brian M

Job Details: 07/13/2021

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/13/2021

Cc unit not making enough ice Found mold to have 3 cubes in it and side walls of ice maker damaged Customer had ice maker sent to her Installed new ice makerAdvised to give it 48 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF57R18DM00

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/13/2021

The unit has a hole in the evap needs a filter dryer cust has the evap; ordrng 1 WPW10143759 (Uv dryer) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/13/2021

Installed control and UI OP Test Ok

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/13/2021

Installed led OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 07/13/2021

Cc unit not making ice Found Ice mold cracked Replaced using truck stock OP Test Ok ; used 1 4317943 (ICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Hose water valves and check valve

We serviced a

WHIRLPOOL WASHER

Model WTW4880AW1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/13/2021

"Installed gearcase and pulley. Ran calibration and auto test. No abnormal sounds heard, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/13/2021

Found door damage took pictures of damage ; ordrng 1 W10746794 (Door) and 1 W11178521 (Label)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneva, OH 44041

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Painesville, OH 44077

Joe O

Job Details: 07/13/2021

"Cc: not making iceFound fill tube frozen. Cleared fill tube ube, cycled ice maker. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44110

Jason N

Job Details: 07/13/2021

"Cc unit not filling or cycling correctly. Customer stated unit doesnt advance cycles, she has been unplugging it to advance cycles? Unit stays in sensing. Ran diagnostics, no codes, ran auto test. All functions normal. Started normal load with clothing. Explained to customer how sensing works, and what to expect with different wash cycles and options. Customer was not aware of sensing or filling time requirements, she is used to older washing machines. Unit is operating as designed."

We serviced a

MAYTAG MICROWAVE

Model MMV4205DW1

Near Chesterland, OH 44026

Brian M

Job Details: 07/13/2021

Installed mag and transformer OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXSS04

Near Cleveland, OH 44119

Corina B

Job Details: 07/13/2021

"CC that there is water leaking. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve. ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX

Near Strongsville, OH 44136

David R

Job Details: 07/13/2021

Built in. About 20 years old, customer had paperwork still which did have model/serial on it but didnt have which model.Cc unit will start defrost food in FZ then freeze everything back up. On and off constantly every couple of days but will not completely stop working. Took temps, fz 20 and FF 40. Good frost pattern. When trying to turn off unit by FZ thermostat. Hard to move. Took a couple of times. Ordering and replacing thermostat and then further check from there. ; ordrng 1 WP1113466 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Joe O

Job Details: 07/13/2021

Installed lid. Tested. Op test ok

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, OH 44044

Marie V

Job Details: 07/13/2021

"Replace motor and control. Tested unit. It works, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near East Cleveland, OH 44112

Jason N

Job Details: 07/13/2021

"Installed gearcase, actuator, and suspension rods. Ran calibration and auto test, all functions normal. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/13/2021

"Installed main control. Op test no good, unit did not power on. Pulled UI connector from main control. Plugged in unit and closed door. Drain pump turned on. Main control is good now, but UI is not responding. Unit will need UI control. Part is not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11368911 (UI control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Beachwood, OH 44122

Jason N

Job Details: 07/13/2021

Cc unit ff door gasket needs replaced. Replaced RH ff door gasket using customer supplied pre id part. Heated and stretched gasket to properly mate with cabinet. Door properly sealing. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, OH 44113

Corina B

Job Details: 07/13/2021

"CC that the unit does not turn on. Confirmed. Checked the belt, good. Checked the fuses, good.checked the control at j9 120 volts. 0 volts when turning on. Will need a new motor and wheel. ; ordrng 1 W11327190 (Wheel) and 1 W11234001 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Chardon, OH 44024

Dan H

Job Details: 07/13/2021

"Installed new regulator, op test good"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS3

Near Rocky River, OH 44116

Corina B

Job Details: 07/13/2021

"CC that there is a burn mark on the cover. Confirmed. Checked the waveguide, good. Will need the waveguide cover. Cust can install ; ordrng 1 W11197783 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Painesville, OH 44077

Jason N

Job Details: 07/12/2021

"Cc unit door not locking.Ran diagnostics, found codes f5e3 for door unlock error. Unit attempts to lock door several times, door is locked but unit is not recognizing. Customer not repairing at this time, will think about it. Estimate only. ; ordrng 1 WPW10443885 (Door lock)"

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Painesville, OH 44077

Jason N

Job Details: 07/12/2021

"Cc unit not changing cycles.Customer stated unit does not change cycle times when changing cycles on the Ui panel. Confirmed, cycle time does not change when switching between various cycles. Checked connectors on UI panel, power cycled unit. Cycle times now changing when switching between cycles. Unit may have needed to be power cycled, possible UI console replacement if issue persists."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near University Heights, OH 44118

Jason N

Job Details: 07/12/2021

Installed pump and motor assembly. Ran diagnostic cycle. All functions passed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Ashtabula, OH 44004

Brian M

Job Details: 07/12/2021

Cc unit dead Found unit getting power and front dispenser board getting power and deli board getting power But no lights Needs control boards and main UI board replaced ; ordrng 1 WPW10200659 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 WP2259350 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 W10798004 (contrl-box)

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Jefferson, OH 44047

Brian M

Job Details: 07/12/2021

iCc unit randomly shutting off and not turning back on Found error f6e3 and f6e2 again Will need control and UI replaced for the 2nd time Office to schedule parts on b/o; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl) and 1 W10837032 (harns-wire)

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Bay Village, OH 44140

Marie V

Job Details: 07/12/2021

"Cc that the unit is leaking from freezer. Confirmed, drain tube is clogged. Steamed out drain tube. Cleared all out. Tested op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Westlake, OH 44145

Marie V

Job Details: 07/12/2021

"Replace springs and hinges, advise cust not to rest on door when removing clothes or put anything heavy when door is open. Op test ok"

We serviced a

JENN-AIR RANGE

Model JES9900BAS

Near Hiram, OH 44234

Dan H

Job Details: 07/12/2021

"Installed infinite switch and reconnected downdraft pipe, op test no good , unit needs new element ; ordrng 1 W10823711 (Element)"

We serviced a

KITCHENAID DISHWASHER

Model KUTE204GPS0

Near Madison, OH 44057

Jeff M

Job Details: 07/12/2021

The filter was dirty. Cleaned the filter op tested good

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Painesville, OH 44077

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good. Control and element

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Jeff M

Job Details: 07/12/2021

The unit is still not cooling I found the low side was at a 10 inch vacuum I called Tech Line they recommended to replace the dryer and monitor for a leak. going to replace the evaporator so I can save a trip. I also topped the machine off brought it back to neutral atmosphere on the low side; ordrng 1 WP2188822 (Evap) and 2 WPW10143759 (Ui dryer)s

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Avon, OH 44011

Gabriel P

Job Details: 07/12/2021

Cc unit caught on fire on FR burner. Will need to order new burner and cap. Customer said she will be able to install it herself. We wont have to come back since customer is installing part.; ordrng 1 WP98017461 (Cap)

We serviced a

WHIRLPOOL RANGE

Model GGG390LXS05

Near Richmond Heights, OH 44143

Corina B

Job Details: 07/12/2021

CC that the knob does not work. Confirmed. Will need a new knob. Advised cust the knob may not be covered under warranty. Cust can install part; ordrng 1 WPW10415451 (Knob)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/12/2021

"Replaced the tub, tub ring and agitator. Ran a calibration. Started a cycle. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Hiram, OH 44234

Dan H

Job Details: 07/12/2021

"Customer complaint of frost build up in freezer section, found door not sealing on right hand side, customer remove all products from freezer section , door closes and seals now, unit is operating as designed"

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRB01

Near University Heights, OH 44118

Jason N

Job Details: 07/12/2021

"Cc unit not cooling enough. Customer stated ff section is not cold enough, freezer is good. Ran diagnostics, found damper not functional. Replaced damper control using misc. truck stock. Ran damper op tests, damper opening and closing properly. Op test good. ; used 1 Wpw10594330 (Damper control) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JEC9536ADB

Near Middlefield, OH 44062

Brian M

Job Details: 07/12/2021

Cc unit switch is broken Found dual burner switch stem broken ; ordrng 1 12002121 (infinite switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, OH 44021

Brian M

Job Details: 07/12/2021

Cc unit periodically not turning on Found UI to be intermittently working Advised to replace UI and control ; ordrng 1 WPW10733627 (console) and 1 W10906426 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Cleveland, OH 44109

Dan H

Job Details: 07/12/2021

"Installed new fresh food section evaporator fan cover, op test good"

We serviced a

MAYTAG WASHER

Model MHWE300VF00

Near Cleveland, OH 44108

Corina B

Job Details: 07/12/2021

CC that there is a loud noise in a spin cycle. Confirmed. Rotated the drum found the bearings are worn. Will need a tub and drum. Front of the tub is nla. ; ordrng 1 WPW10040480 (Basket) and 1 W10004180 (Tub)

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Cleveland Heights, OH 44121

Corina B

Job Details: 07/12/2021

"Replaced the inner door, spray arm and gasket. Started a normal cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Bay Village, OH 44140

Marie V

Job Details: 07/12/2021

"Replace UI and Latch, tested unit. Stared normal cycle. Pass. Ran calibration, pass. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PEDE

Near Painesville, OH 44077

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good. Icemaker