Service History 317 - Fred's Appliance

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Rocky River, OH 44116

Manny

Job Details: 12/29/2021

"Cc unit leaking on left side, ran diagnostics cycle and finished with No leaks, removed door panel and found insulation wet and suds in the unit , reran diagnostics cycle with door panel off noticed a lot of suds coming through the bottom seal. Unit is not leaking the suds are coming out through bottom seal causing it to get on the insulation getting it wet and leaking over time. Check dispenser and its operational, asked customer what detergent she uses and she said Aldi brand, I advise her to use less or a different brand. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model MER6550BAW

Near Strongsville, OH 44149

David R

Job Details: 12/29/2021

"Cc unit element lower oven broke and caught fire. Took pics, gave estimate for repair. Customer does not want repair, do not order parts. SVC authorization paid for. ; ordrng 1 WP7406P428-60 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44115

Manny

Job Details: 12/29/2021

Replaced door gasket opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Huntsburg, OH 44046

Joe O

Job Details: 12/29/2021

"Cc: leaking from center of doorFound no cracks or separation in spray arms or sump assembly. Found unit leaking from middle of door. Felt wave action come over tub lip. Placed clear door. Unit not leaking with clear door. Cannot determine what caused wave action. Needs sump assembly, upper and lower spray arms, feed tube, and manifoldSump shows out of stock. Office to reschedule; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm) and 1 W10340681 (tube) and 1 W11462355 (Feed tube)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44115

Manny

Job Details: 12/29/2021

"Cc unit wasnt working we unplugged the unit and its working again, ran diagnostics cycle and no error codes cycle finished with no errors at the end unit is working as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2795FQ1

Near Sheffield Lake, OH 44054

Marie V

Job Details: 12/29/2021

"Cc that the unit was turning on by itself but, she always have to turn the water off and unplugged unit because otherwise water will drip into the drum. Ran diag found error code F8e5 hot and cold reverse F2e3 mismatched of main control . Opened water to unit and it started dripping. Explain cust that the unit is actually doing what is supposed to do, is entering float mode because water in gettin in to the tub when is not in use. Unit will need water valve and main control.Called safety.; ordrng 1 W11205048 (Water valve.) and 1 W11368855 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/28/2021

"Cc that the freezer has frost, confirmed. Found a bottle that was hitting top drawer and pushing out the door a little , you can see the light in the gap. Gave estimate. Steamed out gasket and added petroleum jelly to help stick, no light coming out. aligned unit that was a little off at the door. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Willoughby, OH 44094

Corina B

Job Details: 12/28/2021

"Replaced the gear case, splotch, rotor, stator, slider, screw, wash plate. Ran a calibration. Gear case was scrapping. Replaced the gearcase from t/s. Started a cycle. Opt test ok ; used 1 W11455453 (CABRIO GEARCASE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Cleveland, OH 44135

Angel

Job Details: 12/28/2021

"Cc that lid will not lock or drain. Ran diagnostics and found error code F9E1 long drain, F0E5 off balance load, and a F8E3 over flow. Checked lid lock function and worked fine but still replaced it and replaced drain pump as well also checked pressure hose for blockage but was flowing fine explained to customer that they will need to watch with what they put in washer because it can clog up the drain pump and to only use 1 to 2 tablespoons of detergent to wash clothes because over suds can cause issue they had as well with the F8E3 error code Ran calibration and auto test they both passed unit locked, unlocked and drain as should. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Olmsted Falls, OH 44138

Angel

Job Details: 12/28/2021

Cc that unit is leaking on the floor and it would do it every two days. So i looked on back and found that the unit was leaking through the top of the drain tube. The drain tube was clogged up so since the water didnt have where to go it would come out through the seal on top of the drain tube. Cleared out all the gunk and placed back.opt test ok.

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2021

"Installed new motor, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2021

"Installed new ice maker , op test good"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/28/2021

Replaced the control and ui. Opt test ok brought core back for return

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Royalton, OH 44133

David R

Job Details: 12/28/2021

"Cc the unit a couple times cut off mid cycle, threw an error code. Found F7E4 error, basket re-engagement failure. Cleared code. Looked underneath unit and found motor bolt is halfway off. Used some thread lock on bolt to keep in place. Also checked slider, good. Ran diagnostics test, ran factory calibration, ran component activation, all check good. Ran Quick wash, ran normal cycle, all test good. Op test ok."

We serviced a

KENMORE DRYER

Model 110.87892601

Near Chardon, OH 44024

Joe O

Job Details: 12/28/2021

Cc: not tumblingFound pulley broke off shaft. Needs dryer repair kit. Installed dryer repair kit. Tested op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Chardon, OH 44024

Joe O

Job Details: 12/28/2021

Found guide rail not popped down. Reseated rail guide. Op test ok

We serviced a

KITCHENAID RANGE

Model KODE500ESS05

Near Broadview Heights, OH 44147

David R

Job Details: 12/28/2021

"Replaced console control. Tested all options, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Independence, OH 44131

Brian M

Job Details: 12/28/2021

Cc unit started making ice found full bin Installed control because customer said it was ordered OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Kent, OH 44240

Brian M

Job Details: 12/28/2021

Installed control ran test bake OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Kirtland, OH 44094

Joe O

Job Details: 12/28/2021

Cc: piece hanging from mullionFound hanging piece is additional gasket. Verified unit is sealing. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2021

"Customer complaint that unit trips the breaker and flashes f2e2 error, ran diagnostics found f2e2(hmi disconnected) and f0e3(overloaded) error codes, User interface harness is good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11478526 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.31632611

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2021

"Customer complaint that lid locks and wont unlock, unit is not spinning, and customer ran clean washer cycle and unit would not fill, ran diagnostics found f7e3(motor drive module over current), f7e4(motor drive module over voltage), f1e2(main control fault), and f7e9(locked rotor) error codes, unit spins unit agitates, unit needs new main control per tech sheet, found gear oil all over rotor, unit also needs new gearcase; ordrng 1 W10912983 (Cntrl) and 1 W11188329 (Valve) and 1 W11393684 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ07

Near Kirtland, OH 44094

Joe O

Job Details: 12/28/2021

Replaced door. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/28/2021

Installed dual water valve. Ran dispense tests for water and ice maker. Pressure is adequate from unit. Splash out still remains from ice maker fill tube. No one other parts to be replaced that will influence ice maker fill. Customer is contacting Jennair for possible replacement of unit. ; O-emld tckt

We serviced a

JENN-AIR RANGE

Model JGD3536WB01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/28/2021

Installed orifice holders and screws. Installed center burner head and ignitor. Reassembled unit. Tested all burners for operation. Ignition and flame checks good for all burners. Op test good.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Streetsboro, OH 44241

Brian M

Job Details: 12/28/2021

Cc unit not cooling Found no frost pattern on evap compressor running Needs sealed system repair Compressor drier and evap Will need to use lokring Parts not in stock office to schedule ; ordrng 1 W11407409 (Evap) and 1 W11490399 (Drier) and 1 W11480426 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHB00

Near Streetsboro, OH 44241

Brian M

Job Details: 12/28/2021

Cc of dripping at dispenser Found line at hinge lines was not seated all the way Fixed connection OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Brecksville, OH 44141

David R

Job Details: 12/28/2021

"Cc unit seems like it doesnt heat as quick as compared to old range, last unit she had was 15 years old. Question about why temp drops when changing to higher temp. Cannot compare units because all units are different. Checked and verified voltage coking into unit, good, 240. Elements are getting correct voltage. Checked ohms on temp sensor, check in range 1099 ohms. Ran bake cycle at 350*, took about 15 mins to reach temp. Tested temp and is good. Put temp up to 400, let run for 5-10 mins. Temp test good. Called techline to document that unit is working as designed,went over change in temp depending on when setting it can be in a cool down, temps are good. Showed customer how to adjust temp if needed. If baking short items make sure to give additional 10-15 mins after preheat to ensure inside walls of oven are correct temp. Unit is good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44122

Corina B

Job Details: 12/28/2021

Replaced the door. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAB3

Near North Olmsted, OH 44070

Angel

Job Details: 12/28/2021

Replaced heater tested unit also explained to customer they want to use rinse aid to help dry there dishes because this being a plastic tub its harder to dry dishes. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Westlake, OH 44145

Angel

Job Details: 12/28/2021

Cc that washer was making a noise. Verified and its just the rotor when its agitating you can hear it clanking. But it is normal also checked that the screw was not loose on the rotor but was fine unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44120

Corina B

Job Details: 12/28/2021

CC that there is a scrapping noise in a spin cycle. Confirmed. Found oil leaking from the gearcase. Tried removing the wash plate and will not come out. Will need a gearcase and washplate. Office to reschedule ; ordrng 1 W10883783 (Gearcase) and 1 W10882404 (Wash plate)

We serviced a

WHIRLPOOL WASHER

Model n/a

Near East Cleveland, OH 44112

Joe O

Job Details: 12/28/2021

Customer has industrial washing machine. Advised we do not work on these.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bedford, OH 44146

Jason N

Job Details: 12/28/2021

"Cc unit stopped in cycle, couldnt get water to drain out. Customer stated she was washing a comforter when the unit stopped on rinse. She tried to unplug it to reset it. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Could not duplicate issue. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Aurora, OH 44202

Brian M

Job Details: 12/28/2021

Cc that sometimes fabric softener not always empty Advised on functionality of dispenser and that it drains by syphoning Ran multiple valve test all is working Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF22D4XAW01

Near Cleveland, OH 44144

David R

Job Details: 12/28/2021

"Replaced all 3 lights, good. Op test ok."

We serviced a

GE RANGE

Model PGB908SEM1SS

Near Chardon, OH 44024

Dan H

Job Details: 12/28/2021

"Customer complaint that burner flames are too high, adjusted, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Brooklyn, OH 44144

Marie V

Job Details: 12/28/2021

"Cc that the door wont close , and that the bottom rack need wheels installed. Had to remove unit and found drain hose was getting pinched when you open and close the door. I realigned the drain hose and adjusted door to get it back in place. Installed wheels and ran unit. Showed cust that when filling unit up need to make sure that the spray arms can spin properly. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Rocky River, OH 44116

Angel

Job Details: 12/28/2021

Cc that unit was not doing anything would not turn on. Tried to run diagnostics and unit lit up and found a F6E2 Communication Error: UI Cannot Hear ACU unit will need ui and main control board replaced. Ordering parts.; ordrng 1 W11400681 (Control) and 1 W11112656 (Console)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, OH 44113

Corina B

Job Details: 12/28/2021

"Cust showed pop, sent pic. CC that the unit does not turn on all the time. Confirmed. Ran diag f11. No code for f11. Will need a new control and ui. Office to reschedule appointment ; ordrng 1 W11334605 (Control) and 1 W11367297 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Lakewood, OH 44107

Manny

Job Details: 12/28/2021

"Cc unit not cooling, took temps and 67 in FC and 72 in RC, compressor is humming, compressor is seized up and really hot, unit will need a compressor and filter, customer will not proceed with repair, says just wanted the unit check but he already purchased another unit.; ordrng 1 WPW10507886 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Shaker Heights, OH 44122

Manny

Job Details: 12/28/2021

"Cc oven light not working, check bulb and its good, took voltage at light socket had 4.3V with light on, control; ordrng 1 W11113908 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44104

Manny

Job Details: 12/28/2021

"Cc unit not filling all the way, ran diagnostics cycle notice that unit is no getting enough cold water replaced housing ran calibration and diagnostics cycle op test ok, informed customer that this unit doesnt fill all the way to the top. Since they have sensors for the water level I told her if she wants more water to turn on deep fill"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44112

Joe O

Job Details: 12/28/2021

Cc: not coolingFound dye leak at factory connection on evaporator. Needs evaporator; ordrng 1 W10836706 (evaporator)

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Lakewood, OH 44107

Angel

Job Details: 12/28/2021

"Cc that unit caught on fire. Looked at unit and found that the terminal block shorted out because the L2 leg was loose. Will need terminal block and power cord. Replaced both tested unit. Opt test ok.; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Bay Village, OH 44140

Angel

Job Details: 12/28/2021

"Cc that unit fresh food section is not cooling but freezer is working fine. Verified temperatures and freezer was at -2* and fresh food section was at 62* looked on back of evaporator cover on ff section and has ice building up causing it not to cool properly i ran diagnostics and tested the fan and baffle and were functioning. But the ice buildup does not let it cool properly found service pointer on issue. Ordering parts for customer. Control out of stock office to reschedule.; ordrng 1 W10889360 (Evap-cover) and 1 W11333076 (Control)"

We serviced a

KENMORE RANGE

Model 362.755689

Near Cleveland, OH 44109

Corina B

Job Details: 12/28/2021

"CC that the oven is not heating. Confirmed. Checked the voltage at the igniter 120 volts. Will need a new igniter. ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Solon, OH 44139

Brian M

Job Details: 12/28/2021

Customer showed pop took pic Cc unit said lf twice and then hasnt done it since Ran diagnostics found f8e1 errors Ran auto test 12 and found no issues Advised to watch

We serviced a

FRIGIDAIRE RANGE

Model Fgf354bgwe

Near Parma, OH 44129

David R

Job Details: 12/28/2021

"Replaced bake igniter. Tested, good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Mentor, OH 44060

Dan H

Job Details: 12/28/2021

"Customer complaint that oven is not lighting, confirmed, burner is lighting for a few seconds, igniter is not stopping arcing when burner lights, valves test good, unit needs new dsi board; ordrng 1 W11162730 (Dsi board)"

We serviced a

WHIRLPOOL WASHER

Model LSN7233BW0

Near Maple Heights, OH 44137

Jason N

Job Details: 12/28/2021

"Cc unit tub loose and going off balanceChecked tub suspension, found tub leveling spring hanging. Hole is base rusted out, spring had pulled through. Good clean metal around hole location, able to drill another hole in base to mount spring. Tub level. Ran wash test then switched to spin and drain. No abnormal vibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near South Euclid, OH 44121

Joe O

Job Details: 12/28/2021

Replaced switch. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Beachwood, OH 44122

Jason N

Job Details: 12/28/2021

"Cc unit excessive vibration during spinRan diagnostics, no codes stored. Ran auto test, all functions normal. Shipping bolts are removed. Ran spin test using 5 towel load. Adjusted RF leveling leg as there was some movement as unit started into spin. Restarted spin test, unit spinning out with no abnormal vibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 12/28/2021

Installed icemaker and fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Lakewood, OH 44107

Marie V

Job Details: 12/28/2021

"Cc that the unit is freezing food in fresh food section and that the ice and water is not working. Confirmed. Took temps 33* fresh food and 1* in freezer. Press pad, no water comes out but water valve hums. Opened the water all the way, and removed filter and put bypass. It works, advise cust to replace filter and gave the part number, also verify program on control was off by 2 digits, corrected issue and advise cust to allow unit to get to normal temps. Also while in home ice maker cycled and it started leaking from the fill tube to the ice maker. Unit will need ice maker fill tube and water valve. Cust paid in full.; ordrng 1 W11415785 (Fill tube ice maker) and 1 WPW10312696 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, OH 44107

Marie V

Job Details: 12/28/2021

"Cc that the unit still leaking. Confirmed water is coming out of main water line entering filter. Will need to be replaced.; ordrng 1 WPW10279882 (Water line), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Westlake, OH 44145

Marie V

Job Details: 12/28/2021

"Took POP. Cc that the ice maker makes noises(loud), and that the bottom of the freezerhas ice , is leaking from somewhere . Confirmed noise, ice maker needs to be replaced and drain tube is clogged up. Cleared out and dumped water, pass. Office will contact once they have eta on the part.; ordrng 1 W11284458 (Ice maker) and 1 W11512417 (Drain tube)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rocky River, OH 44116

Marie V

Job Details: 12/28/2021

"Replaced heater, no leaks. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS00

Near Avon Lake, OH 44012

Angel

Job Details: 12/28/2021

Cc that oven are not cooking as they should either to hot or it wont cook well. Ran diagnostics and found that it has a F1E1 error code relay board. Unit will need main control boards and ui.; ordrng 2 W11179310 (Main board)s and 1 W10588749 (Ui)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Beachwood, OH 44122

Jason N

Job Details: 12/28/2021

We serviced a

KITCHENAID RANGE

Model KFGC506JYP00

Near Lyndhurst, OH 44124

Manny

Job Details: 12/28/2021

Replaced oven door opt test ok!

We serviced a

JENN-AIR WALL OVEN

Model WW30430W

Near Solon, OH 44139

Brian M

Job Details: 12/28/2021

"Cc of baking issue Found after unit got to temp it gave error f5 F5 Watchdog and hardware conflict Replace clock (ERC).Office to schedule ; ordrng 1 WP71001872 (cntrl-elec) and 2 12001656 (sensor,ovn)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS208DSS9

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2021

"Customer complaint that lower oven is 25-30 degrees too low, temperature after preheat at 315 degrees, adjusted temperature offset up 35 degrees, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model TH11247289

Near Fairview Park, OH 44126

Marie V

Job Details: 12/28/2021

"C that the unit is leaking, but they havent used it in a while. Started normal cycle and removed bottom panel, no leaks, took panel off, no leaks. Inspected spray arm and found that they are clogged up. Explain cust and showed that spray arms needs to be replaced. Office will contact once they have eta on the part.; ordrng 1 5304517203 (Spray arm lower) and 1 A01986801 (Spray arm upper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Avon Lake, OH 44012

Angel

Job Details: 12/28/2021

Replaced ui and customer had me try to help her connect to wifi. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, OH 44122

Jason N

Job Details: 12/28/2021

"Cc unit water temperature concernsCustomer stated he feels that hes not getting the correct water temperature based on the wash temp setting. Ran diagnostics, no codes stored. Ran manual water valve tests, cold is cold and hot is hot. Started normal wash cycle on hot setting. Checked water temperature in tub, temperature is normal. Advised customer that even on hot setting, unit will mix cold water in to reduce temperature."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/28/2021

Cc unit does not start all the time and then stops Found error for lid lock Ran lid lock test lid lock functions in manual mode but does not in auto test Advised to replace control and lid lock assembly ; ordrng 1 W11135392 (cntrl-elec) and 1 W10810403 (lid lock assy)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Fairview Park, OH 44126

Marie V

Job Details: 12/28/2021

"Replaced heater, no leaks. Op test ok"

We serviced a

KITCHENAID RANGE

Model KODE300ESS05

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/28/2021

Installed glass OP Test Ok

We serviced a

KENMORE DRYER

Model 41781100000

Near Perry, OH 44081

Dan H

Job Details: 12/28/2021

"Customer complaint that control panel shuts off before cycle is selected, confirmed, unit needs new user interface , customer does not want repair at this time; ordrng 1 137237100 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW

Near Pepper Pike, OH 44124

Jason N

Job Details: 12/28/2021

"Cc unit not heating Tested power from outlet, reading 80.8v from L1 to L2. Found L2 missing from outlet. Turned breaker off then back on to reset. Now reading 241v from outlet. Ran dryer test, good heat. Op test good. Advised customer they may have to replace breaker if issue persists."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Elyria, OH 44035

Marie V

Job Details: 12/28/2021

"Replaced water valve and filter head, op test no good. No water is coming out from dispenser. Removed filter and put the cap. Not good. Steamed out water tank, and got some water to come out. Had to removed house line from unit and open the line, water was coming out but not too strong, check the line and something black came out of it. Put everything back together and tested water , pass. Cycled ice maker, no good, found fill tube frozen. Removed ice and cycled ice maker. Op test ok; used 2 WR02X11330 (5/16 UNION) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Grafton, OH 44044

David R

Job Details: 12/28/2021

"Recovered refrigerant, drier, pulled 28'vac w/ pump, watched, good, charged 6oz r134a, unit cooling, pressures good, give 24hrs to return to normal temps, 48 hours for ice, op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Painesville, OH 44077

Jason N

Job Details: 12/28/2021

"Cc unit not drying dishesRan diagnostics, found code f4e3 for heater failure. Checked heater resistance from control board. Reading open. Traced back to element which is now reading open. Replaced using customer supplied pre Id part from previous visit. Cleared codes, ran diagnostics cycle. Heater energized. No codes at end of cycle. Op test good. ; used 1 W11537778 (Element) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Avon, OH 44011

Angel

Job Details: 12/28/2021

Replaced ui and icemaker ran a harvest and fill test. Opt test ok. Took core with me.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44117

Joe O

Job Details: 12/28/2021

"Cc: not agitatingFound agitator free spinning on gear case. Unit is shifting and attempting to agitate. Pulled wash plate. Found wash plate and gear case stripped. Needs gear case and wash plateCustomer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W11454734 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS3

Near Wickliffe, OH 44092

Joe O

Job Details: 12/28/2021

"Cc: thumping noise when starting, ui lights stay illuminatedFound small amount of water hammering in pipes. Advised customer on water hammering. Advised we cannot adjust anything to affect the hammering. Found ui illuminated in stand by. Needs ui; ordrng 1 W10803367 (panel-cntl)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Wickliffe, OH 44092

Joe O

Job Details: 12/28/2021

Cc: open close door messageReplaced interlock switches. Tested. Op test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS4

Near Willowick, OH 44095

Joe O

Job Details: 12/28/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Mantua, OH 44255

Brian M

Job Details: 12/27/2021

Installed pan OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8949SBM3

Near Euclid, OH 44117

Joe O

Job Details: 12/27/2021

"Cc: ui not functioning, then unit started by itself, ui looseFound no response from ui. Ran stuck key test. Needs uiCustomer does not want to repair at this time ; ordrng 1 W10811169 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 12/27/2021

Replaced the light bulb. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Aurora, OH 44202

Brian M

Job Details: 12/27/2021

Installed heater

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Kirtland, OH 44094

Joe O

Job Details: 12/27/2021

Installed suspension rods. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Willoughby Hills, OH 44092

Corina B

Job Details: 12/27/2021

"Replaced the gear case and slider. Ran a calibration, started a cycle. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 12/27/2021

Installed heater

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/27/2021

"Customer showed pop but is still out of warranty Cc unit will not run properly unit will sense move a little and then say done Ran diagnostics found no errors ran manual test on shifter, no issues found Ran quick wash until unit got to washing Ran unit on heavy until it got to washing Could not duplicate a issue at this time Advised to watch"

We serviced a

JENN-AIR COOKTOP ELE

Model CVE4370B

Near Kirtland, OH 44094

Joe O

Job Details: 12/27/2021

"Cc: left 2 burners not heatingFound receptacle is receiving proper power. Found one prong in receptacle is deteriorating, or rusting away. Needs harness and receptacle.Customer does not want to repair at this time ; ordrng 1 712022K (contct asy) and 1 WPY702434 (receptacle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Chardon, OH 44024

Joe O

Job Details: 12/27/2021

Went to install new panel. Found new panel is incorrect part. Correct part number. Re ordering panel. Advised customer to check panel prior to appointmentPanel out of stock. Office to reschedule; ordrng 1 W10242810 (panel)

We serviced a

AMANA RANGE

Model AGR6603SFW3

Near Garfield Heights, OH 44105

Brian M

Job Details: 12/27/2021

"Cc of no bake option and clock out Found control, board dead but unit getting proper power Needs control. Part not in stock stock office to schedule ; ordrng 1 W11395410 (Control white)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Corina B

Job Details: 12/27/2021

CC that the agitator is loose. Confirmed. Found the agitator is loose. Splines are ok on the gearcase. Some of the splines are worn on The agitator. Re attached the agitator with loctite. Agitating. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM00

Near North Olmsted, OH 44070

Manny

Job Details: 12/27/2021

"Cc unit leaking on back , found water line with a pin hole, used 1 5/16 to 1/4 connector #TJ80-56 from T/S, opt test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/27/2021

"Cust had lots of ice defrosted already,. Took panels off and defrosted ice and replaced harness, defrosted ice on fresh food section as well. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Huntsburg, OH 44046

Corina B

Job Details: 12/27/2021

"Replaced the filter, harness and cord. Started a cycle. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Oberlin, OH 44074

David R

Job Details: 12/27/2021

"Replaced FF gasket. Heated up. Conformed, good. Op test ok."

We serviced a

GE REFRIGERATOR

Model PFE28RSHGSS

Near Chardon, OH 44024

Joe O

Job Details: 12/27/2021

Installed evap fan. Advised customer to allow 24 hrs for temps to adjust. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Lakewood, OH 44107

Manny

Job Details: 12/27/2021

"Cc half the console works and the other dont, verified that half of the ui is working, cant get unit into diagnostics or perform the ui test, and display keeps fading in and out. Ordering user interface and control.; ordrng 1 W11197501 (panl-cntrl) and 1 W10839497 (cntrl-elec)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JM1

Near Jefferson, OH 44047

Dan H

Job Details: 12/27/2021

"Customer complaint that unit is not cooling, Evaporator fan is running, condenser fan is running, compressor is not starting, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Madison, OH 44057

Dan H

Job Details: 12/27/2021

"Customer complaint that unit is not making ice, confirmed, installed new new ice maker , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, OH 44137

Brian M

Job Details: 12/27/2021

Cc unit not spinning out Found motor to be grinding and cap not giving full power Needs motor and capacitor Office to schedule parts not in stock ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)

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