Near Lorain, OH 44052
David R
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of frost build up on left hand side of door, customer showed me gap on gasket. Steamed gasket, no gaps. Advised customer to let sit for 30 mins without opening. Op test ok****If problem persist. New gasket, W10571967"
Near Lorain, OH 44055
David R
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cc of same thing as last time. Build up of ice in Fz at the back of the Evap cover. Air intake is blocked by ice not allowing cold air to enter down there. Hearing noise from fan, can hardly feel air being blown. Checked and resistance is good to heater.
Near Sheffield, OH 44054
David R
Job Details: 06/24/2019
OTR MICROWAVE KITCHENAID KMHS120ESS1 "Cc that sometimes would work, sometimes wouldn’t, intermittent. Interlock switches are bad. Will needs harness. Customer does not want done. Only pay for SVC.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Near Lakewood, OH 44107
Jeff M
Job Details: 06/24/2019
WASHER WHIRLPOOL WTW5600XW3 "The lock is not functioning properly and the unit has two actuator shifter fault codes. The basement is extremely damp which most likely cause the actuator to fail. Estimate only; ordrng 1 W10404050 (lid lock) and 1 WPW10006355 (ACTUATOR ), used 1 SHIPPI
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 06/24/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: wet clothes at the end of cycleFound error code f7e6 motor fault(open clockwise or counter clockwise circuit)Ran test 3 and 3bNeeds capacitor; ordrng 1 W11162560 (CAPACITOR)
Near Cleveland, OH 44102
Jeff M
Job Details: 06/24/2019
DISHWASHER WHIRLPOOL MDBH949PAM4 The unit was leaking i relevel of the unit. I found the right rear foot 3/4 of the way extended causing a leveling issue I adjusted the two rear feet and adjusted the front 2 feet. I ran the unit for 10 minutes unit tested good
Near Bainbridge Township, OH 44023
Joe O
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Cc: no iceFound ice maker would not cycleReplaced ice makerOp test okRan entitlement for purchase date
Near Brecksville, OH 44141
Dan H
Job Details: 06/24/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that oven is not lighting, found igniter continues to ignite after burner lit and then burner shuts off, unit needs new dsi board and igniter ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)"
Near Parma, OH 44129
Corey L.
Job Details: 06/24/2019
WASHER WHIRLPOOL LSR7333PQ0 "Customer complaint washer is stuck and won’t drain, confirmed unit is dead, power is good to timer, timer failed, quoted to replace timer, customer does not want repair at this time, left quote part # WP8546685; used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Cleveland, OH 44102
Jeff M
Job Details: 06/24/2019
WASHER WHIRLPOOL WTW5000DW1 The unit has a main control fault code along with a lock error and a actuator error the unit needs main control lock and actuator; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116590 (CONTROL ) and 1 W11307244 (LATCH)
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/24/2019
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Customer complaint that unit is running too long, fresh food section temperature 44 degrees, freezer section temperature at 34 degrees , partial frost pattern on evaporator , evaporator fan is running, condenser fan is running, can hear compressor tryi
Near Brecksville, OH 44141
Dan H
Job Details: 06/24/2019
DISHWASHER JENN-AIR JDB8700AWP3 "Customer complaint that unit does not stop running, unit needs new control, part is covered under extended warranty ; ordrng 1 W10866118 (cntrl-elec)"
Near Kirtland, OH 44094
Jason N
Job Details: 06/24/2019
DISHWASHER KITCHENAID KDTE304DSS0 Installed listed rack rails. Op test good.
Near Avon Lake, OH 44012
David R
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc of water leaking in FF by filter. Found filter housing when water is getting dispensed will leak from the side. Water reservoir doesn’t look cracked but advised customer of the cost if it is. Ordering filter housing. ; ordrng 1 W11194438 (FILTER HOUSI
Near Olmsted Falls, OH 44138
Corina B
Job Details: 06/24/2019
DRYER MAYTAG MEDX655DW1 "Cust showed pop, sent pic. CC that the unit is not drying. Checked outlet, good. Checked outside vent, clear. Turned dryer on high heat cycled off at 205*, sanitize 220*, medium 175*, low 156* air fluff no heat. Working as designed. Optest ok"
Near Bay Village, OH 44140
David R
Job Details: 06/24/2019
DRYER MAYTAG MEDB765FW0 "Replaced overlay and control. Unit started for 5 seconds cut tight off. Tired again and same result. Smelled burning again coming from control. Thermistor and Thermal fuse did not arrive to customer. Heater checks good. Ordering control, overlay, fuses,
Near Rocky River, OH 44116
Corina B
Job Details: 06/24/2019
ICEMAKER JENN-AIR JIM158XYCX2 "Recovered refrigerant, replaced gas valve and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Ravenna, OH 44266
Brian M
Job Details: 06/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed pump Ran test cycle OP TEST OK
Near Parma, OH 44129
Dan H
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 42, freezer section temperature at 18 degrees, unit needs new control and thermistors ; ordrng 1 W10383615 (thermistor,fc 38.98) and 1 W11353813 (CN
Near Streetsboro, OH 44241
Brian M
Job Details: 06/24/2019
RANGE WHIRLPOOL WFG505M0BB2 "Cc that bulb is burnt out and burners kick out when broiling Removed broken bulb, ran test bake to 350 let unit cycle three times Ran test broil to 500 let cycle 3 times both bake and broil have an average cycle time of 3 min At this time everything is w
Near Mentor, OH 44060
Arthur V
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer concerned about droplets of ice collecting at top of freezer and on the top of the door Applied adhesive to door frame where cabinet
Near Cleveland, OH 44139
Brian M
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Cc of not cooling Found power board not sending proper voltage Needs power board Customer does not want to repair at this time
Near Olmsted Falls, OH 44138
Corina B
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "CC that the ice maker is not working. Ff 50 fz 20. Cycled ice maker, good. Ran step 4 checked the evaps freezer evap has a ball of ice at the top. Will need a new ff evap and drier. Office to order parts; ordrng 1 W11116006 (evaporator) and 2 WPW10143759
Near Cleveland, OH 44111
Corina B
Job Details: 06/24/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "CC that the unit is not cooling. Ff 56 fz 40 checked the fz evap partial ice and frost on the right hand corner. and ff evap has a frost pattern ran step 4 4-1 30 psi on both low and high side, 4-3 high side 150 psi low 20” vacuum 4-4 high side 125 psi l
Near South Euclid, OH 44121
Jason N
Job Details: 06/24/2019
WASHER MAYTAG MVWX655DW1 "Cc unit making noiseRan auto test, confirmed noise in agitation, cam gear rubbing. Replaced cam using truck stock. Reran auto test and calibration. No abnormal noise present. Op to good.; used 1 W10721967 (PULLEY) from stock"
Near Mentor, OH 44060
Arthur V
Job Details: 06/24/2019
REFRIGERATOR MAYTAG AFD2535DEQ Replaced ice maker. Ice maker cycled and filled. Op test good
Near Solon, OH 44139
Brian M
Job Details: 06/24/2019
RANGE AMANA AER5845RAW Installed element Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Solon, OH 44139
Brian M
Job Details: 06/24/2019
OTR MICROWAVE KITCHENAID KHMS2040WBL0 Cc of no heat Found primary winding on transformer to be way off Found mag to ha e a strong burnt smell Needs mag and transformer Customer does not want to repair
Near Highland Heights, OH 44143
Jason N
Job Details: 06/24/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc unit not cooling enoughRead temps in ff at approx 42 degrees, freezer at 8 degrees. Customer says ice cream is soft. Advised customer on product placement in freezer for airflow reasons. Set cooling to max, advised customer to check temps in unit ff a
Near Euclid, OH 44123
Jason N
Job Details: 06/24/2019
WASHER MAYTAG MVWX655DW1 "Customer Cc unit making noise and not drainingRan auto test, wash plate and basket spins at same time in spin cycle, checked basket hub. Hub worn out, unit needs hub gear. Replaced using truck stock. Reran auto test and calibration. Op test good.; used 1
Near Wickliffe, OH 44092
Jason N
Job Details: 06/24/2019
DRYER MAYTAG MEDC465HW0 "Customer showed popInstalled listed timer. Ran dryer cycle test to confirm timer functions correctly. Time dry set to 30, 10 min cycling, timer now at 20. Op test good,"
Near Cleveland, OH 44121
Jason N
Job Details: 06/24/2019
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not powering onChecked voltage in at control board, good at 123v. Led status light not lit. Unit needs control ; ordrng 1 W11170319 (cntrl-elec)"
Near Sheffield, OH 44054
David R
Job Details: 06/24/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc of food freezing in FF section. Noticed that customer has Fz temp set to -5. Checked temp in FZ -4 to -6. And FF is 32-34. Checked thermistors, all working, checked damper, working. Told customer all the cold air is coming from Fz. Turn back to recomm
Near Lakewood, OH 44107
Corina B
Job Details: 06/24/2019
WASHER MAYTAG MVWB765FW3 "CC that the unit does not put enough water in the unit. Started a bedding cycle, with deep water filled 3/4 of a basket. Ran a calibration. Optest ok"
Near Cleveland Heights, OH 44121
Jason N
Job Details: 06/24/2019
RANGE WHIRLPOOL MGR6600FZ0 "Cc unit oven door hinges not closing up correctlyCustomer showed popCustomer had door off, right side hinge slightly bent, would not fit up correctly in receiver. Ordering hinges and receivers.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-d
Near Auburn Township, OH 44023
Brian M
Job Details: 06/24/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed doors OP TEST OK
Near Solon, OH 44139
Brian M
Job Details: 06/24/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Cc of leak from front left corner Could not duplicate a leak at this time Placed water mat down to help if leaks in near future
Near Parma, OH 44134
Corey L.
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Customer complaint water housing door fell off, confirmed, replaced housing with pre id part and water filter supplied by customer, left water mit mat, op test good"
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/24/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Recovered what little Freon was left in the unit remove the old evap and drier. Installed new part. Put the unit in a 29 inch vacuum for 15mins. Op tested good. I charged the unit with 5.3 ounces of Freon. A frost pattern developed on the fresh food evapo
Near Burton, OH 44021
Joe O
Job Details: 06/24/2019
DISHWASHER MAYTAG MDB8959SFZ4 Installed tracksOp test ok
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/24/2019
DRYER WHIRLPOOL WHD3090GW "Customer complaint of smell, no smell or water noticed, started normal dry cycle, unit is heating, no error codes, unable to duplicate the problem, unit is operating as designed"
Near Cleveland, OH 44105
Corey L.
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Replaced parts, held 28” vac for 15 min, added 3.7 oz of r134a, frost pattern developing, op test good, advised customer to allow 48 hrs for temps to settle"
Near Roaming Shores, OH 44084
Arthur V
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Cust states unit was off for about 3 days. No cool no fans etc. customer unplugged unit for about 20 min and plugged back in and unit fired up and is now cooling. Needs a adc control. ; ordrng 1 WPW10366605 (cntrl-elec)
Near Mentor, OH 44060
Jason N
Job Details: 06/24/2019
WASHER WHIRLPOOL NTW4516FW2 "Cc unit not draining again, (water left in clothes)Tub empty when arrived. Ran diagnostics, no codes stored. Checked drain pump, no debris, drain pump operation normal. Ran auto test, all functions passed. Ran calibration. Asked customer what detergent i
Near Chester Township, OH 44026
Joe O
Job Details: 06/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Cc: odor at first drainFound water coming from first drain after wash to have an egg smell. Smells like well water after the wash cycle.Advised customer that there are 2 components inside the washer that can give off an odor. Quoted customer for cleaning
Near Conneaut, OH 44030
Joe O
Job Details: 06/24/2019
DISHWASHER GE GSD2300R20BB Cc: changed switch still not workingFound loose connection on switchOp test ok
Near Wellington, OH 44090
David R
Job Details: 06/24/2019
FREEZER WHIRLPOOL WRX988SIBM03 "Cc of Fz not freezing. Customer said this is their second refrigerator. First one did not cool at all, they exchanged it and this one isn’t cooling either. FF temp is upper 50s, FZ temp in 40s. Has coded FF Evap. FF doors are starting to rust and are scr
Near Geneva, OH 44041
Dan H
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Installed new control, op test good"
Near Eastlake, OH 44095
Jason N
Job Details: 06/24/2019
WASHER WHIRLPOOL WTW7040DW0 "Cc unit not completing cyclesRan diagnostics, found codes f7e3 for motor module over current, f0e3 for overload, f0e2 for oversuds, f1e2 for main control fault. Ran diagnostics motor test, all speeds passed. Motor functioning correctly. Lid lock would no
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/24/2019
DRYER GE GTD42GASJ0WW Found open centrifugal switch on motor. Needs motor Order assy ; ordrng 1 WE17X24535 (motor & blower asm)
Near Auburn Township, OH 44023
Brian M
Job Details: 06/24/2019
RANGE KITCHENAID KSDB900ESS2 Cc that unit not baking Found errors for keypad and two codes for f1e1 internal error Called whirlpool and they advised to replace ui and main control ; ordrng 1 W10913685 (panl-cntrl) and 1 W11099784 (cntrl-elec) and 1 W11128223 (display)
Near North Ridgeville, OH 44035
Corina B
Job Details: 06/24/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "Office is closed, maintenance guy is off on fridays. Do not have number for tenant ; schdld next appmnt for 6/25 TUE !"
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/24/2019
DRYER MAYTAG MEDB725BW0 Installed new part unit op tested failed the unit is now actively showing a l2 code I took the unit apart and found the heating coils in pieces and the hi limit THERMO failed. As I was taking the female terminal off the male broke off. The inside of the f
Near Concord Township, OH 44077
Joe O
Job Details: 06/21/2019
DISHWASHER GE GDT655SSJ0SS "Cc: won’t startRan diagnostics, unit not sensing door positionNeeds door latch; ordrng 1 WD21X10490 (latch tub3181), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Saybrook Township, OH 44004
Arthur V
Job Details: 06/21/2019
REFRIGERATOR MAYTAG MRT311FFFH00 customer has two broken door shelves but wants me to order all four I heard the chirping noise the customer complained about for a small period of time. Customer states she went on line they are having alot of issues with this model including the chirp
Near Warrensville Heights, OH 44122
Jason N
Job Details: 06/21/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit not draining and bottom panel not put back on demanded new bottom cover plate(it was bent due to only 1 screw holding it on). Customer stated unit still not draining, took a picture, all I seen was some suds in the bottom. Asked customer about de
Near Auburn Township, OH 44023
Joe O
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc: no coolUnit has no frost patternFound compressor not starting, pulled inverted tested compressor with compressor testerCompressor started and full frost pattern returnedNeeds inverter boardCalled whirlpool tech line to get part number for inverterSpo
Near Harpersfield Township, OH 44041
Joe O
Job Details: 06/21/2019
WASHER GE WPGT9150HMG Cc: e5 error codeRan diagnostics found error code e5(pump failure)Ran manual drain unit draining goodTested pump at inverter board as 11.6 ohms and 120v when runningNeeds inverter boardParts showing nla
Near University Heights, OH 44118
Jason N
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSO42FTX20 "Cc unit over temperature light Reset alarm,ran diagnostics, checked thermistor function and damper door function, all checked good. Checked temp in ff, read 42 degrees, in freezer 2 degrees. Advised customer about product placement on top shelf in front
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/21/2019
WASHER MAYTAG MVWX655DW1 "Cc unit not draining properlyRan auto test, drain looks slow and weak. Pulled drain pump, found hair lint buildup in drain hole as well as paper clips. Cleared and reran auto test and calibration. Op test good."
Near Independence, OH 44131
Dan H
Job Details: 06/21/2019
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint of grinding noise, found wash plate stripped, unit needs new wash plate; ordrng 1 W10752283 (washplate 106.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairport Harbor, OH 44077
Joe O
Job Details: 06/21/2019
WALL OVEN WHIRLPOOL JJW9530AAW Cc: broil will not shut offFound control and clock boards have burn markingWires Burnt and shortedNeeds control boards and harnessParts showing nla only the clock is showing available
Near Streetsboro, OH 44241
Brian M
Job Details: 06/21/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Cc that unit keeps dispensing Ice and gasket ripped Found ice paddle broken and paddle hitting button Also found front ui partially out and not working and freezer gasket ripped Needs paddle assembly and ui and freezer gasket ; ordrng 1 241778303 (gasket
Near North Ridgeville, OH 44035
David R
Job Details: 06/21/2019
WASHER MAYTAG MVWB835DW0 "Cc of grinding and burning smell. Checked all wiring before plugging in, did not find any burn marks or smell of burning. Checked all wires and harness down to components underneath. F0E3 overload error. Grinding in agitate, coming from gearcase. Will ne
Near Geneva, OH 44041
Arthur V
Job Details: 06/21/2019
DRYER ELE MAYTAG MDE6400AYW Found lg amount of lint around blower wheel causing unit to vibrate badly. Removed lint. Cleaned out cabinet. Op test good
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/21/2019
DISHWASHER MAYTAG MDB8959SBW3 "Customer complaint dishwasher wheels on lower rack broke off, confirmed, both back wheels and front right on lower rack broken off, needs new wheel asm, customer only able to use top rack, called techline per request; ordrng 3 W10195416V (dish rack wheel
Near Bainbridge, OH 44023
Joe O
Job Details: 06/21/2019
DRYER WHIRLPOOL WGD7500GW0 Installed drumOp test ok
Near Roaming Shores, OH 44084
Arthur V
Job Details: 06/21/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser door assy. Op test good
Near Strongsville, OH 44136
Corey L.
Job Details: 06/21/2019
WASHER MAYTAG MTW6700TQ1 "Customer complaint washer not draining, confirmed, heard something inside drain while it was trying to drain, quoted to remove obstructions plus the cost of the part if it is needed, ok, removed a small dog neckerchief and a quarter from pump, found fin
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed plate motor shaft and ice container Refilled bin with left over ice and ran auger test Was able to empty bin with no issue OP TEST OK
Near Columbia Township, OH 44028
David R
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc no ice. Ran service mode and ice maker not cycling and valve not send water through to icemaker. Checked and power getting to icemaker, wires are good at the bottom at the door. Ordering switches, icemaker, and valve. ; ordrng 1 W10873791 (icemaker) a
Near Cleveland, OH 44103
Corina B
Job Details: 06/21/2019
REFRIGERATOR MAYTAG ABB1922FEB CC that the unit is not cooling. Evap fan and condenser fan are running. Compressor starts amps is 14 amps. Will need a compressor. Cust does not want to repair
Near Elyria, OH 44035
David R
Job Details: 06/21/2019
RANGE WHIRLPOOL WFC150M0EW3 Replaced control. Tested. Ran bake and broil and top burners. Op test ok
Near Chagrin Falls, OH 44023
Dan H
Job Details: 06/21/2019
WALL OVEN KITCHENAID KODE500ESS00 "Installed new control, op test good"
Near Westlake, OH 44145
Corey L.
Job Details: 06/21/2019
DISHWASHER KITCHENAID KUDS35FXSSA "Installed new parts, though when removing power from control wires came free and touched which popped and sparked and killed power to the plug but not the whole receptacle, garbage disposal works but top outlet for dishwasher is dead, customer reset brea
Near Maple Heights, OH 44137
Dan H
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint of rattling noise and water pooling at bottom, noise is coming from ice maker , ice is turned on but not connected to water, turned ice maker off, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
Near Avon Lake, OH 44012
Corina B
Job Details: 06/21/2019
WASHER WHIRLPOOL WTW8800YW0 "CC that the unit is making a loud noise in the spin cycle. Started a drain and spin. Found the bearings are worn. Basket is seized to the tub, will need a new basket, tub heater, shield. Office to order parts ; ordrng 1 W10119266 (screw) and 1 W10134571
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/21/2019
DRYER WHIRLPOOL WED5000DW2 "Customer complaint that unit stopped working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/21/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, found evidence of a leak at drain stack, advised customer to have a plumber look at this, unit is operating as designed"
Near Parma, OH 44130
Dan H
Job Details: 06/21/2019
COOK TOP WHIRLPOOL WFE361LVQ0 "Customer complaint that oven cannot be set higher than 275 degrees, found unit set to Celsius, switched to Fahrenheit, op test good"
Near Parma Heights, OH 44130
Dan H
Job Details: 06/21/2019
DISHWASHER KITCHENAID KDFE104DBL2 "Customer complaint that unit is leaking, found drain pump not completely mounted, reinstalled drain pump, op test good"
Near Maple Heights, OH 44137
Jason N
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling again.Found ff evap used over again. Ran diagnostics, steps 1, 2, and 39, all thermistors check passed. Checked door gaskets, all sealing good, no gaps. Called WP techline, Ed, suggested changing ff evap cover and changing to standard
Near Parma, OH 44129
Dan H
Job Details: 06/21/2019
WASHER MAYTAG MVWC565FW0 "Customer complaint that unit is walking and shaking during spin, ran drain and spin cycle, unit is not spinning, found hub worn, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 06/21/2019
RANGE MAYTAG MET8720DS00 "Cc of top oven not warming enough, bottom oven too hot. F3E0 temp sensor error codes. Checked sensors and out of ran. Control was flickering a little not showing full numbers at one point. Ordering top bottom sensors and control.; ordrng 2 WP7430P044 (SE
Near Berea, OH 44017
Corey L.
Job Details: 06/21/2019
REFRIGERATOR AMANA ASD2575BRW01 "Customer complaint water pressure is bad because connection to water line is a self piercing valve and he wants it replaced, advised customer to contact a plumber for this repair"
Near Elyria, OH 44035
David R
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc that ice is building up in back of Fz, and both compartments are not as cold as they should be. Also said that the Fz fan was grinding and stopped working a while ago. Steamed and cleared out all ice behind Evap cover, replaced fan from t/s. Tested. F
Near Ravenna, OH 44266
Brian M
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Compressor was stored upside down and oil leaked out but ended up not needing it Recovered refrigerant installed evap and drier and process tube Ran a 28 inch vac for 20 min then 10 min on low side and 10 min on high side Recharged with 4.5 oz of r134a Fr
Near Madison, OH 44057
Joe O
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Cc: wheels and tracks falling apart, and heated dry not functioningInstalled wheels and adjuster kitRan test cycleFound no stored error codesFound heater to be functioning in diagnostics testNeeds control board; ordrng 1 W10854221 (cntrl-elec)"
Near Eaton Estates, OH 44044
David R
Job Details: 06/21/2019
DRYER WHIRLPOOL WED7500GC0 "Cc that door just didn’t feel like it was closing all the way. Replaced catch, sprayed multiple purpose lubricant on the stricker, checked hinges. All coming of the door are in proper working condition. Found screws underneath door gap, could of been cau
Near North Royalton, OH 44133
Corey L.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint freezer is frosting up then thawing food, temp was 10 in frz, 37 ff, ice on light, customer said it had thawed but there was lots of ice build up on the tracks, 2 out of 10 times the left side did not fully shut, unit needs slides; ord
Near North Olmsted, OH 44070
Corina B
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSRD22FKSS15 "CC that the unit is leaking. Found the drain pan has a crack. Will need a new drain pan;ordrng 1 W10408179 (water vavle asm 8768) and 1 WPW10614158 (tray-evap 6228), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
Corey L.
Job Details: 06/21/2019
RANGE KITCHENAID KEDO-245SS "Customer complaint upper oven is not working, confirmed, found bake element failed, took pic of failure, part # CC-70845 is no longer available, advised customer insurance company will be in contact with them"
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/21/2019
REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint that food freezes in fresh food section , fresh food section temperature at 40 degrees , freezer section temperature at 20 degrees, thermistors test good, ordering control, outlet has open ground , advised customer that they need an
Near Cleveland, OH 44109
Corina B
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cust showed pop, sent pic. CC that the ff is freezing. Found the milk, water the sour cream and other foods freezing in the ff section. The control is set at 4 snowflakes. Checked the return, good. The shelves are correct . Ran diag the damper is staying
Near Maple Heights, OH 44137
Jason N
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG505M0BB2 Installed listed door glass and nameplate. Op test good.
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/21/2019
WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Passed. Ran a service cycle. Failed on drain. No light on control. Called techline Scott. Ohmed out drain pump less than 1 ohm. Shorted draim pump takin out the control. Replace both as a pair; ordrng 1 W10876600 (drain p
Near Rocky River, OH 44116
Corina B
Job Details: 06/21/2019
DRYER MAYTAG MED5500FW0 CC that there is a noise when running the dryer. Found lint on the blower wheel. Cleaned the blower wheel. Leveled dryer. Optest ok.
Near Rocky River, OH 44116
Corina B
Job Details: 06/21/2019
DRYER GE DCCH480EK0WW "CC that the unit does not start, when it does start it’s making a drain noise then stops. Ran diag 3e1 Motor Relay Open. Checked motor winding, open. Will need a new motor and control. Cust does not want to repair"
Near Avon Lake, OH 44012
Corina B
Job Details: 06/21/2019
DRYER SAMSUNG DV448AEPXAA "Replaced the heating element. Optest ok the ui is not working properly and cust states it works for her. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Royalton, OH 44133
Corey L.
Job Details: 06/21/2019
RANGE WHIRLPOOL SB130PEK0 "Customer complaint bake is not working on upper oven, confirmed, unit needs new bake ignitor, parts are no longer available for this unit, unable to repair"