Near Kirtland, OH 44094
Jeff M
Job Details: 09/09/2020
WASHER MAYTAG MVWC565FW1 The pump was on As soon as I plug the machine in Had a Sudz code I cleared the sides code re-calibrate the machine explain to the customer she needs to start using less soap. Op tested good
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
RANGE KITCHENAID KSIB900ESS2 Replaced fan. Tested on connect bake. Good. Normal noises. No scrapping. Op test ok
Near Madison, OH 44057
Jeff M
Job Details: 09/09/2020
REFRIGERATOR MAYTAG MBF1958XB3 The unit needs a new drain installed new part unit tested good ; ordrng 1 W10619951 (drain tube)
Near Broadview Heights, OH 44147
David R
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc frost behind deli drawer. Thick layer or built up ice. Resistance from thermistor seems close to range, control not sending out correct voltage. Ordering control, fan with harness to replace at same time. Thick layer of ice. 3 job count ; ordrng 1 W11
Near North Royalton, OH 44133
David R
Job Details: 09/09/2020
WASHER MAYTAG MVWC565FW1 "Cc unit not working. Found over suds error code. Ran test diagnostics, all components test good. Ran manual test mode. Ran a calibration, good. Ran a rinse/spin cycle, then ran a drain/spin cycle, both test good. Looked underneath, everything checks good
Near Parma, OH 44130
David R
Job Details: 09/09/2020
DISHWASHER MAYTAG n/a "No model/serial number on machine, checked all over and could not find. Cc not draining properly. Took off hose from disposal. Started up a cycle and drained, all water drained into shop vac, nothing left in unit. Tried again but hooked up to disposal. W
Near Gates Mills, OH 44040
Jason N
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Installed deli drawer holder and deli pan.
Near Avon, OH 44011
Gabriel P
Job Details: 09/09/2020
RANGE KITCHENAID 790.3264331 Turn oven on glowing igniter turn on and light it burner it releases a little gas smell but is normal for all gas appliance the smell will go away wants is lighted
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/09/2020
DRYER MAYTAG MEDC200XW1 Check all fuses pass also check heating element pass and confirm proper voltage to unit but heating element still not turning on unplug connector out of timer and plug it back in notice element turn on it may be a loose connection told customer to monitor
Near Streetsboro, OH 44241
Brian M
Job Details: 09/09/2020
LAUNDRY CENTER MAYTAG MVWB855DC1 Cc unit just leaks when offFound hot water valve not closing Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland, OH 44139
Brian M
Job Details: 09/09/2020
REFRIGERATOR KENMORE 59672009013 "Cc unit is not dispensing water correctly Found valve to not be closing all the way and sealing Needs water valve ; ordrng 1 WPW10420083 (valve), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44122
Dan H
Job Details: 09/09/2020
DRYER WHIRLPOOL MEDC465HW0 "Customer complaint that sometimes it heat and sometimes it doesnt, started timed dry cycle, unit heated, found outside vent clogged, cleared good airflow now, op test good , customer has foil style vent tube connected to dryer, advised customer that t
Near Cleveland, OH 44120
Dan H
Job Details: 09/09/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, valves open, drain hose is elevated, unit spins , unit completed test cycle, unable to duplicate the problem , unit is operating as designed"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 09/09/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not getting hot.Customer stated it didn’t work after last service. Checked all thermals, all checked good, element checked good, not grounded. Voltage to unit good at 248v. L1 to L2. Checked timer contacts, only able to receive C to A contact con
Near Novelty, OH 44072
Jason N
Job Details: 09/09/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not spinningRan diagnostics, found code f5e2 for lid lock fault. Ran manual lid lock test. Lock not engaging. Unit needs lid lock. Customer states she will install it herself. ; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland, OH 44120
Dan H
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of moisture build up in fresh food section , found door gasket not sealing again , adjusted, advised customer to monitor"
Near Cleveland, OH 44128
Dan H
Job Details: 09/09/2020
DRYER WHIRLPOOL WED7500GC0 "Customer complaint that door does not stay closed and sensor dry cycle is not working, installed new latch and strike , op test good"
Near Concord Township, OH 44077
Corey L.
Job Details: 09/09/2020
WASHER MAYTAG LAT3600AAE "Customer complaint washer not spinning out water and timer not working, confirmed found lid lock spring failed, unit needs spring; ordrng 1 WP213720 (spring), used 1 SHIPPING (shipping and handling) from stock"
Near Bainbridge Township, OH 44023
Dan H
Job Details: 09/09/2020
DRYER WHIRLPOOL n/a Customer said he canceled the same day he made the appointment
Near Euclid, OH 44123
Corina B
Job Details: 09/09/2020
RANGE AMANA AGR5330BAB3 "cust showed pop, sent pic. CC that the burners flame are to high. Found 3 of the burners do not have a simmer. Adjusted the flame. Optest ok."
Near Wickliffe, OH 44092
Corina B
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FFHS2322MSGA CC that the ff section is not cooling. Found the liner cracked on both sides of the freezer. Frost build up on the top of the freezer. The return air is blocked with ice. The door cams and gaskets are good.
Near Mentor, OH 44060
Dan H
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRS315SNHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 18 degrees, found evaporator frozen solid, unit needs new defrost thermostat and control ; ordrng 1 W11405276 (Defrost thermostat)
Near Euclid, OH 44132
Corina B
Job Details: 09/09/2020
DRYER WHIRLPOOL WED7000DW1 "CC that the unit will not work after a power outage. Checked the terminal block, good. Found the thermal fuse is open. Will need a fuse.; used 1 WP3392519 (Thermal fuse) from stock"
Near Madison Township, OH 44057
Jeff M
Job Details: 09/09/2020
DRYER WHIRLPOOL LER7648PQ1 The fuse was open installed new part unit tested good ; used 1 279816 (CUTOFF) from stock
Near Concord Township, OH 44077
Joe O
Job Details: 09/09/2020
WASHER MAYTAG MVWC555DW1 Installed wash plate. Ran auto test and calibration. Op test ok
Near Willoughby, OH 44094
Corina B
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 CC that the unit is not cooling. Found when opening the door the unit turns on. When closing the door the unit turns off. Replaced the control from t/s. Optest ok. ; used 1 W10503278 (Control) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/09/2020
DRYER WHIRLPOOL WED4800BQ1 Replace parts opt test ok
Near Aurora, OH 44202
Brian M
Job Details: 09/09/2020
MICROWAVE IKEA IBMS1455DS00 Cc start button not working Found button broken Replaced button OP Test Ok
Near Solon, OH 44139
Brian M
Job Details: 09/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Cc unit wasnt cooling they unplugged it for a few days then about a week ago plugged it back in and its running just fine Found temps to be normal in ff and freezer section also Normal frost pattern on evap Ran fan test and thermistor checks OP Test Ok At
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Found reservoir tank frozen steam out ran water on dispenser pass advise cust to not block vent so air flow circulate-around,opt test ok"
Near Strongsville, OH 44136
Dan H
Job Details: 09/09/2020
WASHER GE GTWN4250D0WS "Customer complaint that unit is doing the same thing as before, started normal wash cycle, unit filled and began washing, unit drains unit spins, unable to duplicate the problem , unit is operating as designed"
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/09/2020
WASHER AMANA NTW4516FW3 "Found rain hose to low to the ground advise customer to get a pvc and raise it 39 inches,opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 09/09/2020
WASHER GE GFW450SS0K0WW "Cc unit not spinning Found unit not able to spin due to water being left in tub Removed water and filter nothing in filter Ran another test still not draining, found hair built up on the impeller of drain pump Removed blockage Ran another test cycle OP T
Near Solon, OH 44139
Jason N
Job Details: 09/09/2020
WASHER MAYTAG MHW5100DW0 "Cc unit leakingRan normal wash test. Unit filled with water, drained, spun out. Checked under unit and inside unit. No water present. Could not duplicate a leak at this time. Advised customer to monitor."
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 09/09/2020
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint left top part of door not closing all the way, confirmed, found left hinge not correctly seated into receiver, corrected, op test good"
Near Mentor, OH 44060
Corey L.
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed adjusters, op test good, customer said top rack not getting clean, advised to monitor after adjuster replacement since rack was sagging and not fully engaging back port"
Near Chardon, OH 44024
Corey L.
Job Details: 09/09/2020
WASHER MAYTAG MHW6000XW2 "Customer complaint washer not working, ran diagnostics found f6e1 ccu to mcu miscommunication and f2e5 phantom code, cleared and started test cycle, door locked but did not unlock per step one, unit needs new latch WP8183270 and possibly main control for
Near Cleveland, OH 44117
Dan H
Job Details: 09/09/2020
DISHWASHER KITCHENAID n/a "Customer complaint that unit is not draining properly, drain pump is working"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/08/2020
WASHER WHIRLPOOL WTW7300DW0 Found error code f8e1 long fill and f7e1 loss power and f0e3 overload now gearcase making clicking sound when in spin try taking agitator out is stuck call senior tech told me to order stator gearcase and rotor ; ordrng 1 W10754158 (motor stator) and 1 W1
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/08/2020
RANGE WHIRLPOOL WOD51ES4ES01 "Replaced control. Ran test bake. Found lights are still not powering off. Unit still not heating. Called whirlpool tech line spoke with andrew. Tested power, tested door switch harness. He stated he doesn’t think there would be an issue with both door sw
Near Perry Township, OH 44077
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Cc problem with unitCustomer showed popFound water leak at inlet valve, filter to inlet line. Could not get to seat properly. Ordering inlet valve and filter outlet line. ; ordrng 1 W11162036 (tube-water) and 1 WPW10179146 (valve-inlt)"
Near Avon, OH 44011
Corina B
Job Details: 09/08/2020
DISHWASHER/B-IN KITCHENAID KDPM604KPS0 Replaced the latch. Started a cycle. Optest ok.
Near North Ridgeville, OH 44039
David R
Job Details: 09/08/2020
WASHER WHIRLPOOL WFW6620HC0 Cc unit shaking a lot and leaking. Found Service Pointer for customers symptoms. Also found rip in bellow. Ordering control and bellow ; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)
Near Lakewood, OH 44107
Corey L.
Job Details: 09/08/2020
RANGE WHIRLPOOL WFG525S0HS1 "Customer complaint hinge keeps breaking, confirmed right hinge has failed, multiple failures same side, hinge broke on side of unit closest to open part of the room, replacing both and switching hinges around so spring loaded hinge is now on the left sid
Near Elyria, OH 44035
David R
Job Details: 09/08/2020
WASHER MAYTAG MVWC565FW1 "Cc blinking light on spin. Cancelled out. Found Over suds error code only. Ran diagnostics test, all components working. Blew through pressure hose, good. Ran calibration, good. Ran on drain and spin cycle just to make sure it’s making it through a cycle
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc: not coolingFound temps in both compartments at 74 degrees. Unit has no frost pattern. Compressor not running, tripping overload. Hooked up compressor tester. Compressor seized. Needs compressor and drier.Compressor and drier show under 5 year parts a
Near Munson Township, OH 44024
Brian M
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Cc rollers are damaged Replaced using adjuster kit OP Test Ok
Near Edgewood, OH 44004
Jeff M
Job Details: 09/08/2020
WASHER GE GTW680BSJ0WS Upon arrival machine was not plugged in I plug the machine in the pump kicked on the display read cancel I let it run for 10 minutes the unit went back to normal standby mode I ran a normal cycle with nothing in it no soap no nothing there was an incredib
Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2020
DRYER MAYTAG MGDB765FW0 Installed new part unit tested good.
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "CC that the water does not come out. Removed filter used bypass plug, good water pressure. Advised cust to install a new filter. Optest ok Talk CP and said the housing should be fine with having good water pressure with bypass plug. Advised cust if water
Near Avon Lake, OH 44012
Corey L.
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Customer complaint fridge not cooling compressor is loud, confirmed, CFC has been done on this unit, compressor was +15psi low side and 5 psi on high, no refrigerant, seem to be dye on rc evap tray, unit needs ff evap also; ordrng 1 WPW10643261 (evaporat
Near Avon Lake, OH 44012
David R
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc no cool. Both sections 70*. Compressor and condenser fan running. No signs of spillage from any of lines. Will need FF evap and drier. Customer paid SVC, do not order parts. Customer is calling whirlpool. Sealed system repair.Job count for 4 hours; or
Near Rocky River, OH 44116
Corey L.
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 "Customer complaint water leaking from freezer for a while now, confirmed found duck bill style valve clogged, parts covered, quoted lbr, ok, cleared ice and water, replaced valve, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2020
WASHER MAYTAG MVWB765FW4 The unit is grinding it sounds like the slide in the clutch is bouncing around as it drops. And the drain n spin cycle will repeat but only that cycle needs a control slid n clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11429620 (CO
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB8 "The freezer is at the recommended temperature. The fans are working the dampener control is functioning needs a new main control. I put it in diagnostics I was able to get the dampener to open. As soon as I exited diagnostics the dampener close.; ordrng
Near Rocky River, OH 44116
David R
Job Details: 09/08/2020
REFRIGERATOR GE GFE26MKDES "Cc water line where dispensing is dirty. Took part, cleaned. Good."
Near Berea, OH 44017
David R
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Called and spoke to customer about symptoms. Customer said it is ok to order parts today. ; ordrng 1 W10882923 (icemaker) and 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
Near Aurora, OH 44202
Brian M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc unit not making ice Found unit not reaching temps Found evap frosted over again steamed out evap and changed the defrost timer from ADC to timed Advised to give it 2 days for ice
Near Bainbridge, OH 44023
Brian M
Job Details: 09/08/2020
WASHER FRIGIDAIRE FFFW5000QW0 Cc unit not washing Found UI not responding to most selections and on some unit will not fill Ran a factory reset per tech sheet but it will take 2 hours to complete if issue is still present it will Needs UI and control Est only ; ordrng 1 137208014 (Con
Near Cleveland, OH 44139
Joe O
Job Details: 09/08/2020
RANGE HOOD JENN-AIR JXD7036YS3 Cc: blower not runningFound blower fan wore itself out from motor shaft. Needs blower. Customer does not want to repair at this time
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc piece fell off door Replaced left hinge pad OP Test Ok
Near Garfield Heights, OH 44125
Joe O
Job Details: 09/08/2020
REFRIGERATOR MAYTAG DID NOT CHECK Customer stated he no longer needed service. He stated he meant to call and cancel his appointment. Stated it cleared itself up.
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/08/2020
WASHER WHIRLPOOL WTW8120HW0 "Cc: error code, occasionally will not power onCustomer stated she has been getting an f9 error code. Found error code f0e5(off balance load). Found drain has spray foam around it. Advised customer of syphoning. Ran diagnostics test cycle. Unit functionin
Near Parma, OH 44130
Corey L.
Job Details: 09/08/2020
WASHER MAYTAG MVWB766FW1 "Replaced lid and left hinge, op test good"
Near Perry Township, OH 44081
Jason N
Job Details: 09/08/2020
DRYER ADMIRAL ADE7005AYW "Cc unit drum not turning, burning smellPulled unit apart, found belt broken. On closer look found motor pulley broken away from motor shaft, this most likely shredded the belt. Unit needs drive belt and motor( on parts lookup motor pulley is not availabl
Near Parma, OH 44129
Joe O
Job Details: 09/08/2020
RANGE WHIRLPOOL WFG320M0BS3 Installed igniter. Ran test bake. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
COOKTOP ELE GE JP360B0V1BB "CC that the front right burner is burning food on the low setting. Will need a new switch. Model number is not coming up unless the 0 is out from the BV. BJ can you make sure one of the switches is correct. I talked to CP and he gave me a different numbe
Near Edgewood, OH 44004
Jeff M
Job Details: 09/08/2020
FREEZER WHIRLPOOL GC3SHAXVT02 Installed new part unit tested good. Customer is concerned that the freezer door does not have any suction. I tried to explain to her that not all refrigerators are designed to do that.
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed UI board and control OP Test Ok
Near Cleveland, OH 44108
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc unit not freezingCustomer states things are getting soft in freezer, she changed freezer to max setting, seems to be better. Checked low side pressure, low side in a 11in/hg vacuum. Unit has a refrigerant leak. Unit needs evaporator, compressor.; ordr
Near Garfield Heights, OH 44105
Joe O
Job Details: 09/08/2020
DRYER AMANA NED4655EW1 Cc: not startingFound unit was not receiving any power. Breaker seemed weak and hard to reset. Got breaker to reset. Unit receiving proper power. Advised customer they may need an electrician to look at or change breaker. Ran test cycle. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDF780SLYB0 CC that the unit does not start. Found the screws to the ui are backing out. When tightening the screws the screw went threw the ui. Will need a new ui; ordrng 1 WPW10350413 (Ui)
Near Eastlake, OH 44095
Jason N
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDP370PAHW0 "Cc unit leaking from frontCustomer states plumber told her it was leaking from the door. Ran wash cycle to verify leak. Ran wash cycle for 20 min, no leaks found. Ran cancel drain, and restarted wash cycle, still no leaks present. Replaced door gasket us
Near South Euclid, OH 44121
Jason N
Job Details: 09/08/2020
DRYER CROSLEY VED6505GW0 "Cc unit not heating and timer not advancing Checked power in to unit, missing L1 or L2 hot leg. Only receiving 120v to motor, no power to timer motor or heating element. Advised customer to contact electrician."
Near Highland Heights, OH 44143
Jason N
Job Details: 09/08/2020
DISHWASHER KITCHENAID KUDS30IXBT0 "Cc unit control lights staying on, will not run a full cycleRan diagnostics, found codes 6-1 low/no water entering, 6-2 for fill valve elntrical problem and 2-1 for UI stuck key. Ran diagnostics cycle in entirety. No codes at end. Leds still illuminating
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
RANGE WHIRLPOOL KESC308LSS0 Replaced the burner. The granite piece on the backside of the range is loose. The ranges holds the granite piece up. Optest ok; used 1 Shipping from stock
Near North Ridgeville, OH 44035
Corina B
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 09/08/2020
DRYER GE GTDX180GD6WW "Belt is broken est only ; ordrng 1 WE12M29 (BELT), used 1 SHIPPING (shipping and handling) from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "FF no frost pattern Fz ice build up on the top of the evap. Ran step 4 to open the 3 way valve. Equalized at 25 psi. Found a leak at the cap line on the ff evap. Ice was hitting the Fz fan, steamed out the evap. Recovered refrigerant, pulled 28vac w/ pum
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc: not cooling properly, fan noiseFound freezer door not closing completely. Found frost and ice build up inside freezer. Freezer temps at 34 degrees ff at 45 degrees. Found screw loose on track for freezer. Tightened screw. Found unit has a good frost
Near Austinburg Township, OH 44010
Jeff M
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Sup motor seized up. The stock motor I have on my truck has a crack in the housing. ; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling), and 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Euclid, OH 44143
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Cc unit not coolingCustomer states it’s the same way it was before last repair. Pulled evap cover, ice ball on cap tube. Found uv dye on evaporator coils using uv light. Not leaking from repair joints. Unit needs evaporator. Parts still covered under 1 y
Near Chester Township, OH 44026
Jason N
Job Details: 09/08/2020
RANGE HOT POINT RK767G0J4BG Installed timer module. Set clock. Ran operational test on both upper and lower ovens. All functions normal. Op test good.
Near Lorain, OH 44053
Gabriel P
Job Details: 09/08/2020
WALL OVEN JENN-AIR JES9900BAB "Replace element,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new freezer door. Tested dispense functions. Op test good.
Near Cleveland, OH 44128
Brian M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc unit not cooling and made weird noise Found ice build up around evap fan due to doors not closing properly due to icemaker falling off hooks Cleared evap fan and made sure door was closing properly left icemaker out due to customer request and not havi
Near Cleveland, OH 44120
Joe O
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRB329DMBB00 "Cc: freezer light does not always turn on, frost build up in the rearFound gaskets are sealing. Found partial frost build up. Found unit is not completing defrost cycle. Entered manual defrost. Found unit is defrosting. Changed unit to fixed defrost time
Near Maple Heights, OH 44137
Corey L.
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Installed user interface, op test no good, found ice paddle shorting out control and when plugged into control control locks out and only beeps with every selection, leaving ice paddle unplugged so buttons functional, unit needs ice door paddle, office t
Near Parma, OH 44129
Corey L.
Job Details: 09/08/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, confirmed, found ignitor failed, replaced with ts kit, op test good ; used 1 12400035 (IGNITER) from stock"
Near Cleveland, OH 44120
Joe O
Job Details: 09/08/2020
REFRIGERATOR KITCHENAID KBFS25EWMS5 "Cc: not coolingFound temps in ff section at 68 degrees and freezer at 69 degrees. Found no frost pattern. Found compressor is running only pulling .6 amps. Could not locate any leak. Called whirlpool tech line spoke with Cathy, stated we can use nitrogen
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 09/08/2020
COOK TOP WHIRLPOOL W3CG3014XW02 Wrong part order I order the igniter but it was in back ordered so technician bj order the other parts and also notice another igniter going bad ; ordrng 1 W11134302 (holder-orf) and 1 W11134304 (holder-orf) and 1 W11189648 (cap-burner)
Near Parma, OH 44134
Corey L.
Job Details: 09/08/2020
DRYER MAYTAG MEDC465HW0 "Replaced thermostat, op test good"
Near Painesville, OH 44077
Jason N
Job Details: 09/04/2020
WASHER WHIRLPOOL WTW4800XQ0 "Cc unit bumps and grindsRan auto test, all functions passed, no abnormal sounds. Checked suspensions springs. Tub bouncing all over, weak springs. Unit needs tub suspension rods.; ordrng 1 W10780048 (suspension)"
Near Cleveland, OH 44118
Corey L.
Job Details: 09/04/2020
DISHWASHER MAYTAG MDBH979SAW0 "Customer complaint some buttons are not working, confirmed, removed console and found silver migration on ribbon, called wpl tl to get scode, ordering console; ordrng 1 W10811166 (panel-cntl)"
Near Painesville, OH 44077
Jason N
Job Details: 09/04/2020
DRYER WHIRLPOOL WED4800XQ0 "Cc unit not heating on timed dryRan op test on both auto dry and timed dry options. Confirmed unit will heat on auto cycles, but not timed. Unit needs timer.; ordrng 1 WPW10185982 (timer)"
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/04/2020
DISWASHER WHIRLPOOL GU2275XTVY0 Cc: not workingUnit is receiving proper power. Found bi metal open. Needs bi metal; ordrng 1 W10258275 (bi-metal)
Near Leroy Township, OH 44077
Brian M
Job Details: 09/04/2020
WASHER MAYTAG MVWB835DW3 Cc of error Found stored error of f6e2 and f6e3 Needs UI and Control ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 09/04/2020
RANGE WHIRLPOOL WFE320M0ES2 "Customer complaint oven not working, confirmed, power to unit is correct, element checks pass, power not getting to element, unit needs control; ordrng 1 W11122560 (cntrl-elec)"
Near Gates Mills, OH 44040
Joe O
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W1089575
Near Austinburg Township, OH 44010
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 Cc unit icing up in freezer Found bag of veggies keeping freezer door open Removed and Cleared up ice And adjusted gasket OP Test Ok