Service History 324

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Independence, OH 44131

Manny

Job Details: 06/23/2022

"Unit is working as designed, customer installed knob and everything is working properly, calling wpl techline to document, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Westlake, OH 44145

Manny

Job Details: 06/23/2022

"Cc handle is loose, for console with screw studs broken, unit will need new console, customer will not proceed with the repair.; ordrng 1 WPW10500175 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Parma, OH 44134

Corina B

Job Details: 06/23/2022

"Replaced the heater. Started a cycle, no leaks. Opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Bratenahl, OH 44108

Jason N

Job Details: 06/23/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP service pointer. Corrected install, as the unit was excessively leaning forward in cabinet space. Ran operation test. Op test good. Customer stated there is a corrosion spot on the bottom of the door panel. Confirmed. Quoted customer for panel replacement. Customer is contacting WP for repair authorization, since unit is just over a year old. ; ordrng 1 W11416790 (Door panel)"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Bay Village, OH 44140

Gabriel P

Job Details: 06/23/2022

"Repl control,and console ran calibration and auto test opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFBA

Near Willoughby Hills, OH 44092

Jason N

Job Details: 06/23/2022

Cc unit temperatures displaying improperlyFound user interface is missing several digits and some digits are dim. Unit needs user interface panel. ; ordrng 1 5304527930 (User interface)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Bay Village, OH 44140

Gabriel P

Job Details: 06/23/2022

Replace heater it was little hard but got it and replaced it

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Manny

Job Details: 06/23/2022

"Cc that door seal had fell off and they had reinstalled it, replaced door seal, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Corina B

Job Details: 06/23/2022

CC that the unit will hum and shut off. Confirmed. Found the hot water turned off. Turned the water on. Ran a calibration. Started a cycle. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, OH 44039

Manny

Job Details: 06/23/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Chardon, OH 44024

Corina B

Job Details: 06/23/2022

"CC that the unit quits drying after 3 loads. Called t/l Steve raised the back legs to have the clothes hit the moisture sensor. jumped the moisture sensor out, let run after 3 minutes of running the control turned off. Did not have the jumper in well. Re-jumped the sensor stayed running. Sensor drying does not work well on small loads. Advised cust to use the time dry. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chardon, OH 44024

Jason N

Job Details: 06/23/2022

"Cc unit leaking water after repair.Turned water on and ran test cycle, found water spraying from under inlet valve. Pulled valve and found new valve is missing rubber grommet, not sealing to housing. Customer still had old valve in box. Used grommet from old valve. Reinstalled and retested, no leaks. Op test good. No damage caused to property."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Olmsted Township, OH 44138

Manny

Job Details: 06/23/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/23/2022

Customer is turning icemaker off when bin gets full with ice and then it takes long time to fill back up advise her to leave icemaker on all times also found filter housing missing a part not allowing filter to come out ordering ; ordrng 1 W11162041 (Filter housing)

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Broadview Heights, OH 44147

Marie V

Job Details: 06/23/2022

"Cc that the unit is not heating. Confirmed. Found heater open. Unit will need new heater with thermostat. ; ordrng 1 DC47-00019A (Heater) and 1 DC47-00015A (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Parma, OH 44130

Marie V

Job Details: 06/23/2022

"Cc that the unit sometimes does not continue with the cycle or spin the cloth out, and some will work. Ran diag found error code f8E1 long fill no fill. Found drain hose line was going down with the weigh of the water. Showed cust why unit was working on some cycles and advise to put a bracket to have the drain from home adjusted to the wall. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model MER5730AAA

Near Cleveland, OH 44109

Marie V

Job Details: 06/23/2022

"Cc that the oven does not works after a self clean before last visit., confirmed. You press bake and unit shows error of f3. Oven sensor issue. Verify ohms reading , is off. Unit will need new oven sensor. ; ordrng 1 12001656 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44111

Marie V

Job Details: 06/23/2022

"Cc that the unit is showing error code f8e4. Confirmed theres water at the float switch, removed all and found that water line was not tight enough, corrected issue and tested u it few times. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM03

Near Lakewood, OH 44107

Marie V

Job Details: 06/23/2022

"Cc that the unit is not cooling and unit stopped making ice. Took temps 23* on freezer and 57* on fresh food. Ran diag, step 6 defrost heater bi-metal , 01, close. Verify amp draw while on diag, 465 . Good. Unit will need main control. Cust will call back.; ordrng 1 WPW10589838 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Avon, OH 44011

Marie V

Job Details: 06/23/2022

"Cc that the unit is making a noise and is damage. Damage inside of unit. And doors on the outside. Took pics. Unit will need both doors, hinge. Also unit has a crack inside liner. Called whirlpool tech line they said have them call.; ordrng 1 LW10913407 (Door) and 1 LW10918659 (Door) and 1 W11505709 (Door hinge)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB02

Near Elyria, OH 44035

Marie V

Job Details: 06/23/2022

Cc that the freezer is leaking. Confirmed . Found drain tube clogged. Removed unit and cleaned up drain from behind. Removed panel from freezer and stemmed out drain and found a piece of foam getting stuck. Cleared all out. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near North Ridgeville, OH 44039

David R

Job Details: 06/23/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 06/23/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Ravenna, OH 44266

Brian M

Job Details: 06/23/2022

Cc glass shelfs cracked and makes noise Needs glass shelf Noise is air baffle No need for return visit ; ordrng 1 W11130202 (shelf-glas) and 1 W11130203 (shelf-glas)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Elyria, OH 44035

David R

Job Details: 06/23/2022

"Cc had questions about noises. If needed can reference owners manual. Went through diagnostics, fans, damper, comp, icemaker, all normal sounds. Customer might be able to hear refrigerant going through system as well. Unit checks good. All normal sounds. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Grafton, OH 44044

David R

Job Details: 06/23/2022

"Customer had POP 2/8/22. Cc unit sweating on gasket FZ. Remodeling house, unit has been in garage. Past couple days/weeks have been humid 90+ weather, unit can sweat because of the humidity. Let customer know. Changed test 40 to step 2 for heater. Customer said they should be moving the fridge in the house within the next couple weeks. Unit is working as designed. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDB00

Near Ravenna, OH 44266

Brian M

Job Details: 06/23/2022

Room 122 could not get access tenant not answeringHad to wait for contractorSiliconed freezer OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QKS01

Near Brecksville, OH 44141

David R

Job Details: 06/23/2022

Replaced evap fan kit. Steamed out all ice and blockage to intake airways. Give 24-48 hours to properly cook down. Put max cool on as well. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Willoughby Hills, OH 44092

Joe O

Job Details: 06/23/2022

"Cc: not coolingFound temps at 70 degrees in both compartments. unit is receiving proper power. Fans and compressor running. Compressor pulling .6 amps. Needs compressor, and evaporator Evaporator out of stock. Office to reschedule ; ordrng 1 WP2188823 (evaporator) and 1 W10507884 (compressor)"

We serviced a

WHIRLPOOL WASHER

Model LSC8244EQ1

Near Parma, OH 44134

David R

Job Details: 06/23/2022

Replaced latch. Tested. Good. Op Test Ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44106

Joe O

Job Details: 06/23/2022

Cc: not heatingFound unit is receiving proper power. Found blower tower packed with lint. Found thermal cut off open. Needs thermal cut off. Replaced thermal cut off. Ran test cycle. Op test ok Advised customer to clean lint screen after every load. ; used 1 279816 (CUTOFF) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Bedford Heights, OH 44146

Brian M

Job Details: 06/23/2022

Installed control and ui Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Parma, OH 44130

David R

Job Details: 06/23/2022

"Cc unit water sometimes comes out warm, also had AC go out and super hot in house. Let customer know that the water comes directly from house so refrigerator has nothing to do with coldness of water. Also advised to let unit run 5-10 secs dispensing water because if water sits in line it can get room temp, dump water and then get water. Tested, let run 5-10 secs, dumped water. Filled up entire glass, water is cold. With their AC broke, could of been affecting water not being cold for a couple seconds until it has a change to run and cold water it come in. Called techline, documented. Unit is working properly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44128

Joe O

Job Details: 06/23/2022

"Cc: low ice productionCustomer stated unit only making a couple cubes at a time and takes about a week to fill the bin. Found temps in ff section at 43 degrees, freezer at 23 degrees. Cycled ice maker, ice maker cycling and filling. Pulled evap cover, found only partial frost. Unit only frosting first few coils. Closed unit monitored to see if frost builds. Needs compressor, and evaporatorCompressor out of stock. Office to reschedule; ordrng 1 W11480426 (Compressor) and 1 W11407409 (Evaporator)"

We serviced a

WHIRLPOOL DRYER

Model WED5100hw1

Near Kingsville, OH 44048

Dan H

Job Details: 06/23/2022

"Customer complaint that unit is not working, buttons on user interface are not responding, unplugged unit, plugged back in, user interface lit up, started normal dry cycle, unit started and heated, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Kingsville, OH 44048

Dan H

Job Details: 06/23/2022

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 68 g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; ordrng 1 W10890087 (Lokring) and 1 W10890100 (Lokring) and 2 W10890117 (Lokring)s"

We serviced a

GE WASHER

Model GTW720BSNOWS

Near Geneva, OH 44041

Dan H

Job Details: 06/23/2022

"Customer complaint that unit stays in sensing mode, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Maple Heights, OH 44137

Brian M

Job Details: 06/23/2022

Customer does not have proper papers

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Maple Heights, OH 44137

Brian M

Job Details: 06/23/2022

Ran entitlement unit under 1 year Cc unit not washing properly Found unit not leveled and cold water shut off Leveled unit and ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44122

Joe O

Job Details: 06/23/2022

Cc: not heatingFound igniter only pulling 2.6 amps. Needs igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Berea, OH 44017

Manny

Job Details: 06/23/2022

"Cc unit not cooling, took temps and 72 in ff and 22 in fz, found evap cover in ice and fan not running took it apart and found open thermistor and fan just hums will spin if rotated by hand. Unit will need evap harness, fan and thermistor, thermistor cover broke. Ordering cover as well.; ordrng 1 WPW10487766 (harns-wire) and 1 WPW10464673 (fan motor) and 1 WPW10384183 (thermistor) and 1 WPW10425252 (cover)"

We serviced a

WHIRLPOOL RANGE

Model GW399LXUS05

Near Pepper Pike, OH 44124

Brian M

Job Details: 06/23/2022

"Cc of noise Found noise coming from hinges Needs hinges ; ordrng 2 74011142 (hinge- ove)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Berea, OH 44017

Manny

Job Details: 06/23/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Kirtland, OH 44094

Jason N

Job Details: 06/23/2022

"Could not pull unit with 2 technicians, not comfortable risking properly and personnel damage with limited equipment we possess. Called office, advised we will need customer to remove unit to make accessible. Called customer to relay that information. Customer stated he will do his best to get unit removed and will call us to reschedule. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Novelty, OH 44072

Brian M

Job Details: 06/23/2022

Cc no cool in freezer Found freezer to have no frost pattern but has ice ball on cap tube Advised on needing sealed system repair Sealed system under warranty ; ordrng 1 WPW10143759 (dryer) and 1 W11492867 (Evap) and 1 W10832994 (compressor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR5JMB0

Near Madison, OH 44057

Dan H

Job Details: 06/23/2022

"Customer complaint that unit is not making ice or dispensing water, confirmed, unit needs new valve; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Shaker Heights, OH 44118

Joe O

Job Details: 06/23/2022

Cc: not startingFound door switch broken. Needs door switch; ordrng 1 WP3406107 (switch-dor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Middleburg Heights, OH 44130

Manny

Job Details: 06/23/2022

"Cc unit make a screeching sound, and sensing not working, ran diagnostics and found no codes, valve is noisy while filling, unit needs inlet valve, replaced valve with TS# W11210459, ran diagnostics and calibration, opt test okp; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Dan H

Job Details: 06/23/2022

"Unable to remove wash plate, will have to break it off, ordering new wash plate ; ordrng 1 W10752283 (Wash plate)"

We serviced a

JENN-AIR WALL OVEN

Model JMW9527CAB

Near Painesville, OH 44077

Dan H

Job Details: 06/23/2022

"Customer complaint that oven does not shut off after timer runs out but only on 40+ minutes, unit needs new relay board, part is no longer available ; ordrng 1 74006612 (Relay board)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Chardon, OH 44024

Joe O

Job Details: 06/23/2022

Installed control. Unit is cooling. Op test okCustomer having issues with water leaking. Drain tube plugged. Cleared drain tube. Op test ok

We serviced a

GE REFRIGERATOR

Model PFSS5RKZHSS

Near Mentor, OH 44060

Joe O

Job Details: 06/22/2022

"Cc: not cooling properlyFound temps at 65 in ff section and 42 in freezer. Found evap fan not running. Evap fan receiving proper power. Needs evap fan motor; ordrng 1 WR60X10277 (refrigerator evapora), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306EPA01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 06/22/2022

"Cc: not cooling properlyFound temps in ff section at 58 degrees, freezer at 6 degrees. Fc thermistor reading 13 degrees, rc reading 29 degrees, fc evap thermistor reading 9 degrees, rc evap thermistor reading 71 degrees(evap frosted over) out of range. Ohmed out rc evap thermistor from control. Found thermistor reading out of range. Needs ff evap thermistorAdvised customer to shut power off to unit 24 hours prior to visit.Customer does not want to repair at this time ; ordrng 1 W10667607 (thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Cleveland, OH 44102

Manny

Job Details: 06/22/2022

"Replaced filter head, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KICU509XBL00

Near Lorain, OH 44053

Gabriel P

Job Details: 06/22/2022

"Same issue as before replace all parts and f47 error code came out call tech line they help me program unit error when away,opttest ok"

We serviced a

FRIGIDAIRE GAS RANGE

Model FFGF3054TWC

Near Painesville, OH 44077

Dan H

Job Details: 06/22/2022

"Customer complaint that handle broke, confirmed, installed new handle, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3

Near Painesville, OH 44077

Dan H

Job Details: 06/22/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL RANGE

Model KFDC506JSS01

Near Rootstown, OH 44272

Corina B

Job Details: 06/22/2022

"Replaced the burner head. Opt test ng. Called t/l sparks at a diagonal. Both burners are at a delay on lighting. Need to replace the orfices, burner heads, igniter and cap. ; ordrng 1 W11378584 (Orfice left) and 1 W11334712 (Orfice right) and 2 W11238757 (Igniter)s and 2 W11344539 (Burner head)s and 1 W11344538 (Caps)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Strongsville, OH 44136

David R

Job Details: 06/22/2022

"Cc unit when delivered water line not hooked up right and was leaking, delivery company said customer needed a plumber to fix leak, customer put a fitting on hose and working correctly. Customer wanted to check out and documented. No leaks after customer fixed. Unit is good. Op Test Ok."

We serviced a

KENMORE WASHER

Model 110.429222

Near Broadview Heights, OH 44147

David R

Job Details: 06/22/2022

"Cc unit not starting. Previous problem back in 05/20. Lid is not locking. Tested, bad latch. Ordering. ; ordrng 1 WP8182634 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Bay Village, OH 44140

Gabriel P

Job Details: 06/22/2022

"Replace harness,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Amherst, OH 44001

Marie V

Job Details: 06/22/2022

Replaced heater, tested unit, no leaks. Op test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF4

Near Mentor, OH 44060

Dan H

Job Details: 06/22/2022

"Customer complaint that unit is not making a lot of ice, freezer section temperature at-5 degrees, ice maker cycled and filled, unit needs new control, customer does not want repair ; ordrng 1 242115254 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Chardon, OH 44024

Jason N

Job Details: 06/22/2022

Installed ice maker. Ran ice maker test. Ice maker cycled to home position. Advised customer to monitor ice production.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Hiram, OH 44234

Jason N

Job Details: 06/22/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP pointer. Ran diagnostics test cycle, checked for leaks. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Broadview Heights, OH 44147

David R

Job Details: 06/22/2022

"Cc unit not starting. Ran diagnostics, found motor is switching between agitate and spin but basket not moving. Found shield and belt came off. Unplugged unit. Used lock tight on screws for shield and put belt on. Tested again. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, OH 44134

David R

Job Details: 06/22/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW3

Near Ravenna, OH 44266

Corina B

Job Details: 06/22/2022

CC that the oven will pre heat and turn off. Found the ground wire on with the neutral. Rewired the cord. Heated oven to 300*. Opt test ng. The control turns of in preheat. Will need a new control. ; ordrng 1 W11528350 (Control)

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS2

Near Maple Heights, OH 44137

Manny

Job Details: 06/22/2022

"Replaced door, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW0

Near Maple Heights, OH 44137

Manny

Job Details: 06/22/2022

"Cc unit making noises and spinning slow, ran cycle motor doesnt come on right away it will start humming then start moving slowly and ramping up as it goes, idler pulley is damaged, unit will need a motor and idler pulley, customer will not proceed with the repair, and will submit the payment on our website or over the phone.; ordrng 1 W11364931 (Drive motor) and 1 279640 (pulley,idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mentor, OH 44060

Dan H

Job Details: 06/22/2022

"Installed new heater, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18DRHW0

Near Chardon, OH 44024

Dan H

Job Details: 06/22/2022

"Customer complaint that unit is leaking, found freezer section door not sealing due to ice build up, removed some ice, door seals, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 06/22/2022

"Replace heater,opt test ok"

We serviced a

GE WASHER

Model WHRE5550K2WW

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/22/2022

"Bearing are damage gave estimate customer will not fix,opt test ok ; ordrng 1 WH07X10019 (Wheel) and 1 WH38X10017 (Shaft and bearings), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Streetsboro, OH 44241

Corina B

Job Details: 06/22/2022

Replaced the freezer light. Brought back the other lights for return. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/22/2022

"Installed terminal block and new power cord. Ran diagnostics test cycle, all functions passed. Op test good. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2665XEM7

Near South Amherst, OH 44001

Marie V

Job Details: 06/22/2022

"Company is tax exempt, should be in system Cc that the freezer is not cooling. Took temps fresh food at 37* and freezer at 15*. Found frost on fan and at the top of the evap. Verify defrost circuit, 0.02ohms, close is good. Also when entering diag, step 4, compressor runs but fan does not gets any dc voltage, verify at the control, 0 vdc. Unit will need fan and control board. ; ordrng 1 W11035752 (Control) and 1 W11334745 (Motor fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Joe O

Job Details: 06/22/2022

"Opened inner door and tub. Found inside tub has rust starting. Tried to wipe out rust, pitting already started in tub. Cannot get rust out. Spoke with BJ, tried to clean with soap. Did not come out. Re ordering tub. Office to reschedule; ordrng 1 WPW10511199 (tub-dishwr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/22/2022

Replaced fan motor. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Maple Heights, OH 44137

Manny

Job Details: 06/22/2022

"Cc unit not turning on, he stated he disconnected from power and reset breaker and still nothing, unplugged unit and waited 30 seconds, plugged in and unit starts , ran diagnostics and found codes f9e1 for long drain, try running test cycle and unit shuts off, unit will need acu replaced per service pointeR, office to contact customer with next service appointment when parts are available.; ordrng 1 W11322905 (cntrl-elec)"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFFH17F2QWA

Near Painesville, OH 44077

Dan H

Job Details: 06/22/2022

"Customer complaint that unit is not cooling, unit turned off when tech arrived, turned on, compressor and evaporator fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator, heat exchanger, and filter drier, customer does not want repair ; ordrng 1 297414901 (Evaporator) and 1 WPW10143759 (Drier) and 1 297217900 (Heat exchanger), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1500ADS4

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 06/22/2022

"Replace arm and let customer pull on arms so they know is install correctly,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Seven Hills, OH 44131

David R

Job Details: 06/22/2022

"Found part sent out was right part number but wrong part, also gasket was broken. Found I had the right part on truck, not a t/s item. Replaced, restarted power. Ram diagnostics, good, all components working. Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Reminderville, OH 44202

Corina B

Job Details: 06/22/2022

Relined the dishwasher. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPSOO

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/22/2022

"Cc unit not dispensing ice or water and lights not workingFound upper ff section lights are out and freezer light. Checked freezer LED module, working properly. Found upper rear left LED module failed in ff section. Replaced using truck stock part. Illumination restored to unit. Checked water dispense, no water, found filter recently installed but not installed correctly. Reinstalled filter, retested water dispense, good. Advised ice maker will resume ice production now that water has been restored to unit. Op test good. ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

GE REFRIGERATOR

Model ZISS420DRAS

Near Solon, OH 44139

Corina B

Job Details: 06/22/2022

"CC that the unit is not cooling and no ice. Confirmed. Fz and ff 75*. Will need a new compressor, evaporator fan, evaporator,condenser. Cust does not want to repair. ; ordrng 1 WR71X10427 (Bin) and 1 WR87X10111 (Compressor) and 1 WR84X10038 (Evaporator) and 1 WR60X10185 (Fan) and 1 WR84X10048 (Condenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Andover, OH 44003

Dan H

Job Details: 06/22/2022

"Customer complaint that unit not cooling, fresh food section temperature at 37 degrees, freezer section temperature at-7 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 06/22/2022

"Replace heater,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Parma, OH 44129

David R

Job Details: 06/22/2022

"Cc unit not washing or draining. Customer is waiting for a sink tub to be put next to washer. In meantime customer had the drain hose running straight down to drain. Easter is siphoning out, causing unit to not wash or go through cycle completely as normal. Let customer know, until tub put in, drain needs to be at correct height, try using a PVC pipe to hold in spot. Check owners manual for correct height if needed, suggested the same height as washer. Unit is good otherwise. Ran a normal cycle to show customer."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Conneaut, OH 44030

Dan H

Job Details: 06/22/2022

"Customer complaint that unit is not agitating, confirmed, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (Shifter) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Solon, OH 44139

Corina B

Job Details: 06/22/2022

CC that there is no ice or water. Confirmed. Advised cust to replace the saddle valve with an inline valve. Disconnected the water line from the solenoid no water coming out. Has 120 volts on the solenoid. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Conneaut, OH 44030

Dan H

Job Details: 06/22/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 27 degrees, found evaporator frozen solid, found defrost thermostat open, unit needs new defrost thermostat and control , part is out of stock so not scheduling return appointment ; ordrng 1 W11566851 (Cntrl) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 06/22/2022

"Found blade broken on pump correct issue also replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Westlake, OH 44145

David R

Job Details: 06/22/2022

"Cc unit FZ frosting over, also to check out ice dispenser. Found when door closing, side of door is hitting the side cabinet and causing door to not close properly, have to push over by hand and close. Tested ice dispenser, working properly. Found doors arent being closed all the way, causing unit to not give ice. Let customer I have to move unit out a half an inch or an inch in order for door to close properly. Tried adjusted while inside cabinet and cabinet too small for unit to adjust. Moved unit an inch out, leveled feet, good, closing properly and ice is dispensing properly. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Strongsville, OH 44136

Marie V

Job Details: 06/22/2022

Replaced tub and belt. Ran calibration and auto test. Op test ok

We serviced a

KENMORE RANGE

Model 79032363415

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/22/2022

"Cc unit oven not heating properly, sometimes taking too long or not getting to temperatureRan bake test, found bake ignitor glowing dimly, ignitor is weak and will need replaced. Replaced using truck stock part. Ran bake test to 300 degrees, good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near North Royalton, OH 44133

Marie V

Job Details: 06/22/2022

Took POP. Cc that the unit is making a grinding noise when is spinning and sensing. Confirmed. Found cam was not engaging properly making it sound. Replaced from T/S. Ran auto test and calibration. Started a load . Op test ok; used 1 W10721967 (PULLEY) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near South Euclid, OH 44121

Joe O

Job Details: 06/22/2022

"Found compressor damaged upon arrival. Spoke with CB, incorrect evaporator ordered. Re ordering ff evaporator and compressor; ordrng 1 W11291123 (evaporator) and 1 W11592010 (Compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near East Cleveland, OH 44112

Joe O

Job Details: 06/22/2022

"Cc: panel bubbled, lower convect not workingFound membrane ordered is incorrect color. Ran test convect bake for lower oven. Oven heating. Convect working. Unit in Celsius. Oven working as designed. Re ordering membrane; ordrng 1 W10879587 (swtch-memb)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Garfield Heights, OH 44125

Manny

Job Details: 06/22/2022

"Cc unit not heating, checked incoming power and L1 to N 121Vac L2 to N 122Vac, L1 to L2 0.3vac. Unit missing power, advise customer to have electrician take a look at the breaker box. Opt test ok"

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