Service History 325 - Fred's Appliance

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Brooklyn, OH 44144

Manny

Job Details: 08/30/2021

Gas connection treads are cross treaded unit need valve assembly.; ordrng 1 WP8318277 (Valve assembly)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, OH 44107

Marie V

Job Details: 08/30/2021

Cc that theres no display on Ui. Confirmed. Replaced UiI and helped cust connect unit to WiFi and app phone. Tested unit pass. Op test okBrought core for return

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44111

Marie V

Job Details: 08/30/2021

"Cc that the unit takes too long to dry, started unit. Unit cycled. found vent not installed and where it should be installed is clogged up took pic. Advice cust to have vent cleared out or routed somewhere else because it comes out under the steps in front of home where u cant get to cleared out. Once the vent is install outside unit will operate. Working as designed"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Brooklyn, OH 44144

Dan H

Job Details: 08/30/2021

"Customer complaint that unit is not starting, confirmed, unit is receiving correct power from supply, unit needs new control and user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"

We serviced a

JENN-AIR MICROWAVE

Model JMV9186WS2

Near Lakewood, OH 44107

Marie V

Job Details: 08/30/2021

Cc that the screw that holds the control is broken and UI comes off. Confirmed found control bracket broken will need new bracket and grilled vent as well . Ordering parts. Not in stock office will contact.; ordrng 1 W10245199 (Bracket control) and 1 W10310711 (Grilled vent.)

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Avon, OH 44011

Gabriel P

Job Details: 08/30/2021

"I saw a pottle of water on left front corner notice water is dripping down from the inner ring took ring out clean it and put lots of silicone also level the unit notice basket is tours the back more level back legs,opt test ok advise customer that if continues to leak she will need inner ring"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/30/2021

"Pump motor getting 120 voltage but is humming not starting need pump assembly customer will think about it ; ordrng 1 WPW10605057 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW

Near South Euclid, OH 44121

Jason N

Job Details: 08/30/2021

"Cc unit moisture buildup up in drum Customer stated that after a load there was water/condensation buildup in drum to the point where she had to wipe it out. Later cycles seemed to be normal without any moisture issues. Customer stated she has an extended warranty, advised her we did not receive warranty information from WP, she will have to call WP or pay service call for diag. She is calling WP, advised JS, she said to go ahead and diag, we will wait for warranty information to come through or she will be billed. Ran dryer op test, checked airflow at vent outlet, good airflow, some lint buildup in cage, cleared out. Let run for several minutes, could not find a heat or airflow issue at this time. Customer also stated unit has tripped breaker a few times since. Checked breaker box, found unit is on a 20A double break. Advised customer to contact electrician as this is undersized for unit, would need 30A. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Cleveland, OH 44102

Corina B

Job Details: 08/30/2021

Replaced the door. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Middlefield, OH 44062

Brian M

Job Details: 08/30/2021

"Cc unit tripping breaker Found door switch connections burnt out.Found dead short in timer Needs timer and harness harness is NLA ; ordrng 1 W10894766 (timer) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garrettsville, OH 44231

Brian M

Job Details: 08/30/2021

Actuator popped off cam Put back in place OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Windham, OH 44288

Brian M

Job Details: 08/30/2021

Cc unit will not agitate Found shifter stuck in spin Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, OH 44118

Jason N

Job Details: 08/30/2021

"Installed main control and UI panel. Op test no good. Unit will not power on, f6e2 reappears. Found wire harness between UI and main control corroded and looks to have been repaired at some point. Corrosion looks to have been result of detergent or some other soapy liquid seeping inside console area. UI harness did not get ordered, may have forgot to add to parts list. Will need UI harness. ; ordrng 1 W10822560 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, OH 44057

Joe O

Job Details: 08/30/2021

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Mentor, OH 44060

Joe O

Job Details: 08/30/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mentor, OH 44060

Jeff M

Job Details: 08/30/2021

I installed the new part the unit is still not eating Im getting for continuity all the way to the heating element from the timer now but Im not getting continuity through the motor needs a new motor; ordrng 1 279827 (Motor)

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/30/2021

Cc unit has condensation in fridge Found condensation to be caused by door not closing all the way due to bottles in door hitting shelves Moved bottles OP Test Ok

We serviced a

AMANA DRYER

Model NED7200TW

Near Cleveland, OH 44135

Manny

Job Details: 08/30/2021

"Cc unit wont start has power, took unit apart found broken belt, ordering belt, office to contact customer for scheduled when parts available. Office bill landlord ; ordrng 1 WPW10205415 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Brook Park, OH 44142

Dan H

Job Details: 08/30/2021

"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, and 1 W10890126 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/30/2021

"Ran lots of test also ran normal with a load customer had other questions how to use unit explain and show her how to work it and how to load it,opt test ok Everything working as design no issues"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Cleveland, OH 44111

Corina B

Job Details: 08/30/2021

Replaced the control. Started a drain and spin. Unit was not hooked up. Opt test ok

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Novelty, OH 44072

Brian M

Job Details: 08/30/2021

Customer wanted to switch call to dryer Dryer noisy Found wheels damaged Replaced using repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS

Near Eastlake, OH 44095

Joe O

Job Details: 08/30/2021

Installed sump assembly. Ran test cycle. Found unit still leaking underneath. Leaking from heating element. Needs heating element.Element out of stock. Office to reschedule; ordrng 1 W11537778 (Heating element)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rocky River, OH 44116

Marie V

Job Details: 08/30/2021

"Replaced all parts, Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Columbia Station, OH 44028

David R

Job Details: 08/30/2021

"Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Can see temp dropping already. Give 24hours for unit to cool and return to correct settings."

We serviced a

JENN-AIR RANGE

Model JGCP436HM00

Near Brecksville, OH 44141

Manny

Job Details: 08/30/2021

"Cc front right burner not working, replaced front right burner op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Broadview Heights, OH 44147

Corina B

Job Details: 08/30/2021

"Replaced the suspension rods. Ran a calibration. Started a load of towels. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WALLOVEN

Model AOES2730WW

Near Seven Hills, OH 44131

Jason N

Job Details: 08/30/2021

"Installed temp probe sensor. Ran bake test to 300 degrees. Good preheat, no faults. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Mayfield Heights, OH 44124

Brian M

Job Details: 08/30/2021

Cc unit is leaking Found concern to be normal defrost No issue found normal operation

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

David R

Job Details: 08/30/2021

Unit test good. Ordering timer just in case and missing legs. Dent on left side panel. ; ordrng 1 WPW10185982 (Timer) and 1 W11025920 (Feet)

We serviced a

KITCHENAID RANGE

Model KEBC171KBL04

Near Brecksville, OH 44141

Manny

Job Details: 08/30/2021

"Cc unit not working after self cleaning, found thrmst open. Ordering thrmst ; ordrng 1 WP9759242 (Thrmst)"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Cleveland, OH 44105

Corina B

Job Details: 08/30/2021

"CC that the unit trips the breaker. Checked the outlet, fuse open. Replaced the fuse. Checked the power, correct. Checked the heater, not grounded and good. Checked the fuses, good. Wires are good. Replaced the fuses. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516HZ0

Near Avon, OH 44011

Marie V

Job Details: 08/30/2021

This unit is a countertop microwave. Cant be fixed needs to be replaced.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

Cc that the unit sometimes takes too long to start. Started unit. Started filling. Let it run for a few min. Ran diag, no error codes. Ran calibrat and explain cust that the unit sometimes will take longer to sense the amount of clothes that inside unit , not always will start right away. Unit Is working as designed at this point. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/30/2021

Replace softener dispenser ran few test opt test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Painesville, OH 44077

Jeff M

Job Details: 08/30/2021

Installed the new part op tested good. Light; ordrng 1 Q23 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/30/2021

"Replace door,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/30/2021

"Cc unit condensation dripping from ice makerCustomer showed popCustomer stated water is dripping form ice maker area into shelf tray. Found a few drops of water in ff door tray. Checked ice door gasket, ice chute gasket and ran ice make fascia heater test. Seals look good, heater turned on during test. Set mullion heaters to 100% full on. Could not find a source of condensation, possible ambient temperature causing condensation in unit. Advised customer to monitor."

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HN0

Near Lyndhurst, OH 44124

Brian M

Job Details: 08/30/2021

Cc unit not baking Found igniter arching off pan in drawer Moved pan started bake no issue Ran test broil no issue OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, OH 44120

Jason N

Job Details: 08/30/2021

"Cc unit not sensing or cycling properly.Ran diagnostics, found codes f7e1 for basket speed sensor fault and f7e7 for motor unable to reach target rpm. Ran auto test, during spin, lid unlocked as basket still turning, speed sensor bad. Unit needs shift actuator. Replaced using truck stock. Reran auto test, all functions passed. Ran calibration. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

"Cc that the unit is taking too long to dry, sometimes takes 3 times. Ran unit. And took temps , unit is cycling on and off at correct temp. Found vent hose not aligned. Was twisted and it also had Lind inside and saw some feathers . Advice cust to call wizard vent to clear everything out on vent to make sure no bird is inside vent blocking air flow. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ0

Near Warrensville Heights, OH 44128

Corina B

Job Details: 08/30/2021

"CC that the front burners get too hot. Turned the burners on low, medium and high cycling on an off properly. Put a pan of water on the burner. Advised cust the burner cycles on and off. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW0

Near Parma, OH 44134

Manny

Job Details: 08/30/2021

"Cc unit making a high pitch squeak, found roller with deterioration on metal shaft, replaced roller ran op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/30/2021

"Cc unit dispense slow and filters not lasting longCustomer stated unit dispense is slow and pulsing. The filter replacement light illuminates after only a month. Tested water dispense, confirmed low pressure and pulsing. Checked water pressure into unit from source connection in rear. Good water pressure in. Unit needs filter head. ; ordrng 1 W11346622 (Filter head/reservoir)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Gates Mills, OH 44040

Jason N

Job Details: 08/30/2021

"Could not install upper grille. Grille has small dents on right side, will have to reorder. No stock at Marcone, office to contact customer to schedule next service date.; ordrng 1 W11028271 (Grille upper)"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

"Cc that the unit is leaving water by the end of the cycle. Press drain, it drained some water. Took hose off and inspected nothing in it. Check drain pump was clear. Replace drain pump and tested unit, pass. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/30/2021

"Remove unit to replace latch and hinge ,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF0

Near Cleveland, OH 44110

Joe O

Job Details: 08/30/2021

Installed damper. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/30/2021

"Found board ordered is not the correct board. Took board to return. Needs main board.; ordrng 1 W11172798 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Painesville, OH 44077

Joe O

Job Details: 08/30/2021

"Arrived, could not remove ice bin. Glides would not free up. Needs ice bin glides.Installed ice maker. Cycle. Op test okCustomer does not want to repair glides at this time. Left estimate for parts only.; ordrng 1 WPW10170987 (glide(165.42)) and 1 WPW10170835 (glide(139.60))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/30/2021

Called tech line whirlpool I updated Tech Line with what we have done and replace the evaporator fan and the dampener assembly we found that the evaporator fan was weak and not supplying adequate airflow.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

Cust called Lowes to get dispatch number and to try to get doors converted under warranty because of rust spots on doors. Cc that the unit has a lot of consensation on gasket. Confirmed. Found humidity sensor turned off. Tuners back on and explained cust that the mullion has a heater on it to prevent moisture and that if moisture appears they have to turn on. Op test ok will wait on authorization for doors because they have rust. ; ordrng 1 12977880SQ (Freezer door) and 1 13107887SQ (Door) and 1 13107888SQ (Left door)

We serviced a

WHIRLPOOL STACK W/D

Model WFW94HEXW2

Near Shaker Heights, OH 44120

Brian M

Job Details: 08/30/2021

Cc unit leaking Inspected before removing Found no leak Removed dryer and pulled out washer Drain pan needed Customer agreed to have pan replaced Cleaned out drain pump and boot replaced panRan test cycle again No leak found ; used 1 Home Depot purchase (Drain pan) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model YWMH78019HZ0

Near Orwell, OH 44076

Joe O

Job Details: 08/30/2021

"Installed smart pop board. Tested. Found unit still not functioning. Checked error codes. F1e4(acu pcba failure) f4e9(accupop error). Needs main controlControl shows unavailable. Called whirlpool tech line spoke with chris. No known issues with part(W11127099) Spoke with BL, he stated he is going to do a research request with distributor.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Brooklyn, OH 44144

Manny

Job Details: 08/30/2021

"Cc unit starting on its own after power outage, replaced main board op test ok"

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Geneva, OH 44041

Joe O

Job Details: 08/30/2021

Installed belt. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44108

Dan H

Job Details: 08/27/2021

"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, tachometer test passed, found gear oil all over under unit, unit is not spinning just humming, unit needs new gearcase, customer does not want repair ; ordrng 1 MVWX655DW1 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Diamond, OH 44412

Brian M

Job Details: 08/27/2021

Customer usage error Advised customer on how to use washer OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Strongsville, OH 44136

David R

Job Details: 08/27/2021

"Unit gaskets are seal, no gaps. Doors are not hitting each other. Opening and closing correctly. Unit is good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Deerfield, OH 44411

Brian M

Job Details: 08/27/2021

Installed actuator OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB2

Near Ravenna, OH 44266

Brian M

Job Details: 08/27/2021

"Cc unit not working Found red wire burnt at terminal and damaged power cord Used harness to repair wire and replaced power cord OP Test Ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 PT400 (4 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM0

Near Newburgh Heights, OH 44105

Corina B

Job Details: 08/27/2021

Replaced the ui. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ02

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/27/2021

Cust is opening the units freezer door at the left side not in the middle making the door shift too one side. This is normal with this railing setup

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near North Royalton, OH 44133

David R

Job Details: 08/27/2021

"Cv unit making a noise. Ran through diagnostics, ran compressor, condenser fan, ran fans, ran damper. None of the normal noises customer said sounded like what she heard. All normal sounds as of today. Cannot duplicate. Also cut off power cord tag just in case noise coming from that. Unit test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 08/27/2021

"Cc her second unit same model that was installed, top buttons UI sometimes not working or not washing going through cycle. Found wires in the power box not fully connected. Unplugged. Got smaller wire nuts and corrected wires together. Ran diagnostics, no error codes. Ran diagnostics all the way through, good. Heater came on. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Garfield Heights, OH 44125

Corina B

Job Details: 08/27/2021

Replaced the control and ui. Brought core back for return. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/27/2021

"Replace valve,also delete code ran calibration and auto test pass opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Cleveland, OH 44108

Dan H

Job Details: 08/27/2021

"Customer complaint that oven is not heating, confirmed, no power to igniter, no power from control, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10556710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Roaming Shores, OH 44084

Jeff M

Job Details: 08/27/2021

The wiring harness in the rear is fried needs a harness and power cord; ordrng 1 W11551729 (Harness) and 1 TJ5604 (P cord)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ravenna, OH 44266

Brian M

Job Details: 08/27/2021

Found connections in top not connected Connected wires OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Parma, OH 44134

Corina B

Job Details: 08/27/2021

"Cust showed pop, sent pic. CC that there was a power outage and the unit did not get cold again. Confirmed. Fz 50* ff 59*. Compressor turned on .82 amps. Let run for 15 minutes, checked the evaporator no frost pattern. Will need a new evap, and control. Office to reschedule ; ordrng 1 WP2188823 (Evaporator) and 1 W10843121 (Drier) and 1 W11190849 (Control) and 1 W10507884 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH989AWB3

Near Berea, OH 44017

Corina B

Job Details: 08/27/2021

"CC that the unit is not draining. Confirmed. Found the start and the cancel button not working. Will need a new ui. ; ordrng 1 W10811157 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/27/2021

Cc units temps not regulating They had service done prior to me arriving from another company Found units temp to be 36 in fridge and 1 in freezer At this time unit is functioning properly Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Orange, OH 44128

Brian M

Job Details: 08/27/2021

Cc mullion heater not connected at bottom Fixed mullion heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502EPA02

Near Brecksville, OH 44141

David R

Job Details: 08/27/2021

Replaced FZ led and top right led. Good. Op test ok.

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430IM03

Near Brecksville, OH 44141

David R

Job Details: 08/27/2021

Replaced bottom door trim. Customer checked it out. Good. Op test ok.

We serviced a

FRIGIDAIRE FREEZER

Model 25344753110

Near Beachwood, OH 44122

Brian M

Job Details: 08/27/2021

Cc unit not cooling Found no frost pattern on evap Compressor running extremely hot Recommend to replace compressor and evap ; ordrng 1 297414901 (Evap) and 1 5304478809 (compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Strongsville, OH 44149

David R

Job Details: 08/27/2021

Cc FZ icemaker is causing ice build up in bin. Bin is completely full of ice. Found icemaker leaking. Replaced with t/s. Tested. Icemaker called for water and no leaks. Customer to monitor over weekend. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Corina B

Job Details: 08/27/2021

"CC that the dishes are coming out wet. Ran diag No codes. Ran a calibration. Tested the water in the sink, good. Heater turned on. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Westlake, OH 44145

Corina B

Job Details: 08/27/2021

"Cust showed pop, sent pic. CC that there is a banging noise. Ran the diag for the fans, damper, no water to unit. Compressor. No usually noises. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ03

Near North Ridgeville, OH 44039

David R

Job Details: 08/27/2021

Cc unit FZ is working fine but FF is not cooling. About 60* in FF and 5 in FZ. Found evap in freezing is icing over and evap is al well. FF evap fan is running slow. No circulation. Icemaker working. Ordering control and evap cover kit.**will have to take all drawers out and removed right door. ** 2 job count *** requesting double labor ***one part out of stock. Office to reschedule ; ordrng 1 W11450890 (Control) and 1 W11395639 (Evap cover kit)

We serviced a

MAYTAG DISHWASHER

Model MDB6701AWB1

Near Bay Village, OH 44140

Corina B

Job Details: 08/27/2021

"CC that the unit sometimes flashes and does not start. Confirmed. Checked the ribbon cable, silver migration. Will need a new ui. Part is nla. ; ordrng 1 6-919822 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model LGR4634DQ0

Near Lakewood, OH 44107

Corina B

Job Details: 08/27/2021

"CC that the unit is not heating. Confirmed. Found the flame sensor wire broke off. Jumped the sensor, started heating. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Mayfield Heights, OH 44124

Brian M

Job Details: 08/27/2021

Customer does not have proof of purchase and has to reach out to builders canceled call

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Elyria, OH 44035

David R

Job Details: 08/27/2021

"Replaced wash motor. Tested, ran for 10 mins. Good. Washing and no leaks. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/27/2021

"Found two dim lights and ui changing temps by it self also customer said they have an extended warranty advise then to contact store of warranty for authorization do not order parts till authorization is receiving ; ordrng 2 W10695459 (Light)s and 1 W11387386 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Cleveland, OH 44108

Dan H

Job Details: 08/27/2021

"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD51EC7HW02

Near Mayfield, OH 44143

Joe O

Job Details: 08/27/2021

Installed blower. Ran test bake. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Orwell, OH 44076

Jeff M

Job Details: 08/27/2021

Hub ASSY failed installed the new part op tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/27/2021

"Found pulley install in correctly making bad grinding sounds when agitating replace from t/s the parts listed ran a normal load opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44103

Dan H

Job Details: 08/27/2021

"Customer complaint that unit is just moaning , plugged unit in, drain pump started, held cancel til it stopped , ran diagnostics found f2e1(stuck key), f3e1(pressure system fault), f0e5(off balance load), and f8e1(long/no fill) error codes, unit is sitting on a pallet, advised customer unit needs to be on a solid level floor, both valves open , good flow through, drain hose is elevated, started normal wash cycle, unit overfilled and went into continuous drain, unit needs new control; ordrng 1 W11170319 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/27/2021

"Cc: leakingCustomer stated when using the dishwasher it leaks under the sink. Customer stated they tried running the sink alone and could not find a leak. Ran test cycle multiple times. Checked drain hose, and water lines under sink. Could not duplicate leaking. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/27/2021

"Cc: water and ice build up under deli drawerFound water and ice under deli drawer. Found drip pan is warped. Unit not draining properly. Drain is also plugged. Needs drain pan and drain cleared. No parts to be ordered. Office to contact; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 08/27/2021

"Found fuse open again also found upper blower humming explain customer that if blower slow down or doesnt run during in use or when unit is cooling down it will short again an again so she will need upper blower and fuse ordering ; ordrng 1 W11245567 (Blower) and 1 WPW10545291 (Fuse), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, OH 44076

Jeff M

Job Details: 08/27/2021

I tried installing the new seal the groove does not hold the seal any better if not worse I reinstall the old seal needs a door its a very good possibility that the channel that the seal sits and is too wide; ordrng 1 LW10636232 (Door)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Jeff M

Job Details: 08/27/2021

Installed the new part op tested good. Lid

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44052

Gabriel P

Job Details: 08/27/2021

"Found bad shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, OH 44052

Gabriel P

Job Details: 08/27/2021

Replace agitator opt test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Amherst, OH 44001

Gabriel P

Job Details: 08/27/2021

"Took unit panel out to replace new in the process of doing that found panel damage but put new panel anyway to see if customer see a difference but she said is still the same so I dont think panel is the problem check if it was level and panel is level in the front but customer ask why is not level from the side explain her it has to be in a flat surface but when I did put in flat surface it was off so the front left leg has to come down so I did and it correct it issue now unit is level all around and also there was another panel there and also was damage so put original one back and customer said it looks little better. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Warrensville Heights, OH 44122

Joe O

Job Details: 08/27/2021

Cc: not workingFound no lights on ui. Will not allow any selections. Found unit is receiving proper power. Needs control and ui.Control shows out of stock. Office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Control)

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