We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44121
Joe O
Job Details: 08/03/2022
"Cc: not filling, not starting cycle. Found service pointer for not starting cycle. Disconnected power. Re connected. Ran diagnostics test cycle. Ran normal cycle. Op test okAdvised customer of rusty supply line and potential leaking."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44108
Joe O
Job Details: 08/03/2022
"Cc: not coolingFound ff temp at 73, freezer at 41. Found frost build up around evap fan. Found freezer door sticking open. Needs freezer slides; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Painesville, OH 44077
Jason N
Job Details: 08/03/2022
"Cc unit not filling with water, not heating Customer had unit pulled form cabinet when arrived. Customer stated he as going to replace the fill valve but unit started filling with water, but unit is now not heating. Ran diagnostics, found code f7e1 for no heat. Checked resistance on heater element, good at 12.5ohms. Ran diagnostics cycle in entirety. Heater turned on. Op test good."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Chesterland, OH 44026
Jason N
Job Details: 08/03/2022
"Cc unit same issues as before last serviceRan diagnostics, found codes f5e1 for door stuck open, f6e4 for float switch open and f6e2 for fill valve electrical problem, and fce2 for no link to wireless router. Ran diagnostics cycle, all functions passed. Heater turned on at end of cycle. Ran normal cycle for a 20 minutes with high temp wash on. Found water in unit was ice cold. Ran hot water at sink, water coming in to unit still ice cold. Found hot and cold lines under sink are reversed, unit is connected to cold water. Advised customer she will need to contact plumber to have unit plumbed to a hot water source before any further diagnostics performed. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/03/2022
"Find liner warp on top of icebox cause to create moister and built in to ice advise customer that I could try putting permagum but not sure if that will work he was aware of it so he said go ahead with repair and if it doesnt work he will deal with it ; used 1 Wp505587 (Permagun), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/03/2022
Replace latch ran calibration test pass opt test ok
We serviced a
SAMSUNG DRYER
Model DVG50M7450WA3
Near Kent, OH 44240
Brian M
Job Details: 08/03/2022
Cc no heat Found unit functioning properly at this time Could not duplicate a none heating issue
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS
Near Kent, OH 44240
Brian M
Job Details: 08/03/2022
Cc of leak Found leaks caused by heater bushing; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Westlake, OH 44145
Angel
Job Details: 08/03/2022
Cc that the lower oven will not heat after doing a self clean cycle. Tested unit and it would not heat. Removed unit from spot tested the thermal fix for the lower oven and it was open will need thermal fix replaced. Ordering part.; ordrng 1 W11165152 (Thermal fix lower)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Angel
Job Details: 08/03/2022
Cc that unit got stuck at a spin cycle and that it would go and stop and start again but it only did it once since after he unplugged it and reseted it. So I ran diagnostics and there were no error codes stored ran a test cycle and everything passed perfectly ran a calibration and passed as well. Called AB for second opinion and stated that if I cant find an issue ask customer to monitor and if anything to call back but unit as of now is working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, OH 44011
Marie V
Job Details: 08/03/2022
"Cc that the unit makes a noise while spinning. Confirmed, comes from gearcase. Tilted unit, nothing loose. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Atwater, OH 44201
Brian M
Job Details: 08/03/2022
Cc no cool Found compressor windings open Needs compressor and filter drier ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (DRIER)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/03/2022
Customer to reschedule unit is tucked into flooring and I can not remove it ; saved tckt
We serviced a
WHIRLPOOL ICEMAKER
Model GI15PDXZS1
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/03/2022
Replace all parts opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Dan H
Job Details: 08/03/2022
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHV
Near Painesville, OH 44077
Dan H
Job Details: 08/03/2022
"Installed new doors, op test good, customer recieved fresh food section door handle and needs freezer section door handle ; ordrng 1 W11129821 (Handle)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 08/03/2022
"Installed new heater, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 08/03/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Corina B
Job Details: 08/03/2022
CC that the ff is not cooling. Confirmed. Found the evap fan not running. Will need a new fan and control. ; ordrng 1 WPW10464673 (Evaporator fan) and 1 W11035836 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Olmsted Township, OH 44138
David R
Job Details: 08/03/2022
"Cc unit not washing. Error codes 4/3, 6/1, 7/2. Getting 120 to motor, bad motor. Let customer know. Customer paid SVC only. Does not want repair at this time. Do not order parts ; ordrng 1 W10861526 (Pump wash motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Brook Park, OH 44142
David R
Job Details: 08/03/2022
"Cc unit was cooling and freezing for 1-2 days, both sections were working good. Then stopped. Both sections high 60s. Took pressures. Low reading 30in vacuum and high side a 0psi. Took bubble solution and did nitrogen at 140-150 psi, checked all lines, let pressure sit for 20 mins, no decrease of pressure, staying steady, no leaks on outside. Called techline, same file number. Techline said shradder valves bad. Replace with new ones from drier t/s., vacuum pump, charge 5g 134a. Customer to monitor. Op Test Ok. ; used 2 WPW10143759 (DRIER) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model lffh17f7hwb
Near Avon, OH 44011
Marie V
Job Details: 08/03/2022
"Replaced control, also showed cust scratched door while taking board out. Cust said thats ok, thanks for telling."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Gates Mills, OH 44040
Jason N
Job Details: 08/03/2022
Cc unit frosting up in freezerConfirmed frost building up in upper section on freezer. Found large gap on upper right corner of freezer door gasket. Heated gasket and stretched to mate to cabinet. Cleared frost from freezer section. Op test good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rocky River, OH 44116
Marie V
Job Details: 08/03/2022
Cc that the unit is making a loud noise. Confirmed. Found blower wheel broken its stripped out. Will need motor as well. ; ordrng 1 W11549461 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Corina B
Job Details: 08/03/2022
"CC that the unit is missing a shelf. Confirmed. Fz 1 ff 43. Advised cust that shelves are cosmetic. Gave price on shelf. Opt test ok ; ordrng 1 WPW10486290 (Shelf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
David R
Job Details: 08/03/2022
"Cc unit not cooling. Ice bulging up in FF. Found control not sending power for defrost. Ordering control, heater, thermistor and harness to replace. * 2 job count ; ordrng 1 W11546681 (Harness) and 1 W11546610 (Heater) and 1 W11566891 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44109
Angel
Job Details: 08/03/2022
"Cc that unit is leaking underneath and customer stated it was leaking oil and that some times he has to play with the latch to get it to activate. Looked underneath unit and it has been leaking water and oil from gearcase. Unit will need gearcase, belt, capacitor, and cam will order latch since issue customer is having and ordering wash plate because i had to hit it to get it out and scraped it a little. Ordering parts.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W11307244 (Latch) and 1 W10846191 (Wash plate) and 1 W10772621 (Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44103
Joe O
Job Details: 08/03/2022
Cc: not advancing through cyclesFound error codes f9e1(not draining) fae2(vent wax motor electrical problem). Canceled cycle unit drained. Ran diagnostics test cycle. Advised customer on soap usage. Potential over heating drain pump. Replaced drain pump. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Pepper Pike, OH 44124
Manny
Job Details: 08/03/2022
"Cc that unit never made ice, verify and ice maker has no water, pull ice maker out and good voltage, ran harvest test from T to H and nothing checked voltage from N to L and no voltage present at the ice maker, unit needs ice maker replaced. Ordering ice maker. Customer wants first appointment of the day on return visit.; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44111
Angel
Job Details: 08/03/2022
"Cc that unit was making loud scraping sound and not cooling properly. When I arrived Unit was running took temperatures and freezer was at 0* and ff section was at 38* took off evaporator cover to see if evaporator was good and it was as soon as I took off the cover the unit went into a defrost and heater was working perfectly. Explained to customer it could of been that the door was propped open on one side causing warm air to get in building up frost around fan and making it rattle and scrape or it couldve been a defrost issue but as of now the unit is showing me that its working as should fans,compressor and heater are perfectly functioning explained to employee at rent a center to monitor for now and to leave it plugged in and if anything to give us a call back but as of now I cant find any issues with unit. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Rocky River, OH 44116
Angel
Job Details: 08/03/2022
Cc that unit was not making ice and some of her food is freezing on back of unit. Verified ice maker and found fill tube frozen steamed out fill tube and ordering the inlet valve temperature was a little low for the fresh food section it was at 34* and it was set at 40* so ordering thermistor as well. Ordering parts.; ordrng 1 5304529533 (Valve) and 1 5303918775 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44143
Jason N
Job Details: 08/03/2022
Installed wheel and rack stop.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Painesville, OH 44077
Jason N
Job Details: 08/03/2022
"Cc unit not powering on or intermittent powering on by itselfCustomer stated unit will intermittently make power up tones. On one occasion the unit would not power on at all, customer has to flip breaker off for awhile and turn back on to get unit to power on. Unit is powering on properly at this time, advised customer most likely main board issue will cause this. Ordering main board. ; ordrng 1 WD21X24902 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44120
Joe O
Job Details: 08/03/2022
"Cc: not coolingFound temps in ff section at 70 degrees. Freezer at -1 degree. Found frost build up around evap fan. All gaskets sealing. Unit has good frost pattern. Evap fan not running. Needs evap fan motor and bladeCus contacted rent a center. Rent a center to send documents. Advised customer office will contact if they do not receive documents for svc. And will contact to reschedule if they do.; ordrng 1 WPW10464673 (motor-evap) and 1 WP2163777 (blade-fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5540SQ0
Near Bedford, OH 44146
Manny
Job Details: 08/03/2022
"Cc unit not drying, found element broken, replaced element, opt test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 08/03/2022
"Cc unit not cooling, stated hears the compressor coming on for a few second then shuts off, took temps 69 in fz and 78pull unit out and heard compressor kick in the shut off, connected unit to killawatt and unit pulling 13.5amps, used a surplus start device I had my cfc toolbag unit kicked in and pulling 1.75amps left start device on, unit is cooling good frost pattern, advise customer to allow 24 hrs for temp to equalize.; ordrng 1 WPW10197428 (start relay)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Solon, OH 44139
Brian M
Job Details: 08/03/2022
Cc unit will not agitate Found unit functioning properly Leveled unit Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/03/2022
Found cabinet damage ordering ; schdld next appmnt for 8/10 WED !
We serviced a
GE WASHER
Model GUD27GSSJ1WW
Near Chesterland, OH 44026
Dan H
Job Details: 08/03/2022
"Found wire ripped out of speed sensor, unit needs new speed sensor ; ordrng 1 WL49X20360 (Speed sensor)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Lakewood, OH 44107
Marie V
Job Details: 08/03/2022
"Cc that the unit stopped cooling. It started freezing food in fresh food section and then not cooling. Took temps 45* fresh food and. 55* at the freezer. Removed panel and found big block of ice in the back. Unit is leaking refrigerant. Unit will need evaporator, compressor and filter drier. Compressor is covered under 10year extended warranty. Cust will call Maytag see if they help with repair. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/03/2022
"Took POP. Cc that the unit is not washing clothes and not spinning sometimes. Ran diag , found error code, f7e6 motor fault. Found shifter off place. Replaced from T/s. Tested unit. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Westlake, OH 44145
Gabriel P
Job Details: 08/03/2022
"Found evaporator frosen with ice not going to defrost ordering,parts needed but part is out of stock office reach customer when part is found,opt test ok ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Chesterland, OH 44026
Dan H
Job Details: 08/03/2022
"Customer complaint that dispenser door is not staying shut, installed new dispenser, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/03/2022
"Replaced UI, control, gearcase, rotor and agitator. Ran calibration and auto test, leveled unit, advise cust to download maytag app to connect unit to WiFi. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW01
Near Painesville, OH 44077
Jason N
Job Details: 08/03/2022
"Cc unit ff section not coolingFound no airflow to ff section. Evaporator fan not running in freezer. Found fan motor seized up, will need replaced. Replaced fan motor using truck stock part. Airflow restored to both sections. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middleburg Heights, OH 44130
David R
Job Details: 08/03/2022
"Called techline for no cool issue been having since first got it. While running 12 inch vacuum low side, 90 high side. Techline did not like numbers, could indicate a leak happening. Took off evap, checked lines, no leaks from outside. Can hear a slight sizzle of nitrogen, inside leak.Called and spoke to techline. Techline putting up for review. Will contact customer. Gave customer file number as well. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Solon, OH 44139
Corina B
Job Details: 08/03/2022
CC that the unit shelf is peeling the wood laminate and the ice maker is loud when filling. Confirmed on the shelf. No unusual noise for the water valve when filling. Reached out to AB on the peeling. Advised cust to reach out to whirlpool to get an authorization.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Seven Hills, OH 44131
Manny
Job Details: 08/03/2022
Replaced heater opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/03/2022
"Cc: error codeFound drip tray under unit full of water. Cleared water. Ran test cycle, with no detergent. Could not duplicate issue. Advised customer detergent could cause over suds, causing unit to leak. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Perry, OH 44081
Jason N
Job Details: 08/03/2022
"Cc unit not going through spin and rinse cycle, UL code comes up Ran test cycle, basket took awhile to float before disengaging from hub. Checked under unit, found water/grease has been running through seal and bearings and is being spun out under unit. Unit needs bearing kit for failed seal and compromised bearings. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing kit)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/03/2022
Cc off balance Followed service bulletin Advised to watch
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Bay Village, OH 44140
Angel
Job Details: 08/03/2022
Cc that the hot water hose blew up spraying water everywhere and after that the washer started acting funny and working half of the time. Took off console and found that the water got to the controls causing damage unit will need control board and console replaced because of the water damage. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11419171 (Control board) and 1 W11478526 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Strongsville, OH 44136
David R
Job Details: 08/03/2022
"Took pics of where damaged on cook top. Drip bowl, receptacles, cooktop, coil. All damaged and need replaced. Also replacing switch as well. Ordering coil, pan, switch, receptacle, cooktop.; ordrng 1 WPW10196405 (Drip bowl) and 1 W11396790 (Coil) and 1 814399 (Receptacle) and 1 WP3149400 (Switch kit) and 1 8195532 (Cooktop)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Solon, OH 44139
Corina B
Job Details: 08/03/2022
"Cust showed pop, sent pic. CC that there is a vibrating noise when its running. Heated both ovens to 350* no noises. Working as designed. Opt test ok"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/03/2022
"Call whirlpool for assistance they want me to replace top switch and motor customer has extended warranty through best buy she going to give estimate to then ; ordrng 1 WP777811 (Dir switch) and 1 W10439651 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Manny
Job Details: 08/03/2022
"Cc unit goes into sensing and water comes in then stop no wont do anything for a while, ran diagnostics no codes found, ran normal cycle opt test ok, explain to customer that if she presses the start button only once while the unit was off the unit will just power up but wont start unless the start button is pressed again, explain any time that any of the LEDs is flashing means there is either an error, the unit is on pause or the cycle hasnt started yet, she stated thats not on the owners manual. Unit is working as designed, opt test ok"
We serviced a
GE REFRIGERATOR
Model CFCP1NIZASS
Near Beachwood, OH 44122
Joe O
Job Details: 08/03/2022
"Cc: not cooling properlyFound temps at 13 freezer and 58 ff section. Damper open, evap fan blowing, compressor running. Pulled evap cover. Found no frost build up or frost pattern on evap. Needs compressor, evaporator and drierCustomer does not want to repair at this time3 job count if customer decides to continue; ordrng 1 WR85X10087 (low side asm) and 1 WR87X20798 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Madison, OH 44057
Jason N
Job Details: 08/03/2022
"Cc unit clock button does not workConfirmed clock button is not responding. Unit needs control. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11548749 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE01
Near Conneaut, OH 44030
Dan H
Job Details: 08/03/2022
"Customer complaint that unit is not making ice, found ice maker fill line frozen, fill tube heater is receiving 120vac , unit needs new heater; ordrng 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Brecksville, OH 44141
Marie V
Job Details: 08/03/2022
Ordering control correct control board. Part is cheaper. Brought new part for return. ; ordrng 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/03/2022
Customer showed pop Took pic Cc unit seems loud Found unit operating as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Avon Lake, OH 44012
Angel
Job Details: 08/03/2022
Cc that unit was overflowing with ice. Verified and found ice maker arm was not inserted on one side causing the icemaker not to know when its full with ice already. Inserted arm back in place tested. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Royalton, OH 44133
David R
Job Details: 08/03/2022
Cc unit squeaking. Worn idler. Replaced dryer kit from t/s. Tested. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Aurora, OH 44202
Corina B
Job Details: 08/03/2022
"CC that the unit heat and stops. Confirmed. Found the gas valve turns on once and does not turn back on. The igniter turns on and shuts off, there is a rattling noise when the igniter turns on and stops when the igniter turns off. Will need a gas valve. ; ordrng 1 280119 (Gas Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 11065132411
Near Elyria, OH 44035
Gabriel P
Job Details: 08/03/2022
"Found fuse open replace from t/s opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Parma, OH 44134
Manny
Job Details: 08/03/2022
"Cc handles are loose and looks like they put different screws in the Ff one, verified and handles are loose and have mixed and match screws, replaced handles opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBB01
Near Painesville, OH 44077
Joe O
Job Details: 08/03/2022
"Cc: not cooling freezer sectionCustomer stated compressor running continuously since Thursday. Found temps in freezer at 46 degrees, ff section at 52 degrees. Compressor running upon arrival, partial frost pattern. Compressor loud, pulling 1.3 amps. Needs compressorCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Madison, OH 44057
Joe O
Job Details: 08/03/2022
"Cc: leakingFound some condensation build up on mullion rail. Found water pooling under crisper. Found leak coming from water valve. Needs water valve. Only charging partial labor, due to recently being out; ordrng 1 WPW10312696 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/03/2022
"Customer complaint that unit is not dispensing fabric softener, found water standing in dispenser, cleared dispenser, good flow through dispenser, ran test cycle, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GFE26GGKBWW
Near Middlefield, OH 44062
Brian M
Job Details: 08/03/2022
Cc unit leaking Found drip pan clogged Cleared pan OP Test Ok
We serviced a
MAYTAG WASHER
Model MHWE200XW00
Near Avon Lake, OH 44012
Angel
Job Details: 08/03/2022
"Cc that unit was leaking underneath. Verified and found that the bellow is ripped causing it to leak underneath when washing clothes will need bellow replaced. ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, OH 44136
David R
Job Details: 08/03/2022
"Cc unit was not making ice for a week, recently started and has a full bin. Temp checks good in both sections. FZ a little higher, around 3-5*. Found FZ door left open causing frost build up on right some and some in back. Cleared, advised customer to make sure door is being closed all the way. Ran diagnostics, all thermistors check good. No ice maker error codes. All fans are good and working. Icemaker has ice inside, cycled and dumped. Ran a 57/58 test, icemaker reached home position. Test 45, called for water, no problems. Cut off power for 2 mins to reset unit. As of today icemaker is working correctly. Good, Op Test Ok."
We serviced a
KENMORE WALL OVEN
Model 79049533313
Near Brecksville, OH 44141
Marie V
Job Details: 08/03/2022
"Replaced convection fan for upper oven. Preheated to 350*, no noises. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, OH 44118
Manny
Job Details: 08/02/2022
"Unit had standing water, had to manually drain it since I havent received my new shopvac, Replaced pressure switch and drain pump #W10605427 (provided by customer that wpl sent her), ran diagnostics and drain and spin unit draining properly, advise customer to run a clean cycle with either white vinegar or afresh to get rid of the smell. opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAM2761KQ0
Near Austinburg, OH 44010
Dan H
Job Details: 08/02/2022
"Customer complaint that unit is not spinning, started normal wash cycle, unit filled agitated and spun, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Elyria, OH 44035
David R
Job Details: 08/02/2022
"Steamed all ice. Replaced heater, control, harness, thermistor, fan. Ran diagnostics. Heater coming on. Give 24 hrs to return to normal temps and. 24-48. Full bin of ice. Left towels down for if any leftover water on floor. Let know know. Good Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bay Village, OH 44140
Angel
Job Details: 08/02/2022
Cc that unit is not heating. Ran diagnostics and ran a test cycle to verify functions for the unit and checking on the heater and unit is running and heating perfectly. Recommended customer since this is a plastic tub to run hot water in sink before starting unit and always use rinse aid and the extended heat dry. Unit working as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Elyria, OH 44035
Marie V
Job Details: 08/02/2022
"Replaced heater. Tested unit. No leaks, op test ok"
We serviced a
MAYTAG DRYER
Model Med5500fw0
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2022
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Chardon, OH 44024
Jason N
Job Details: 08/02/2022
"Cc unit not agitating or advancing cycles. Ran diagnostics found f7e1 for shifter fault. Ran shifter test, shifter is working but found cam/pulley is melted and damaged so it will not shift. Replaced cam using customer supplied pre Id part. Ran multiple tests on unit to identify cause of damaged pulleys. Noticed on spin tests that the basket is wobbling more so then normal. Looks to be a slightly bent or misaligned drive shaft which would be causing excessive wear on splutch components in a spin. Ordering gearcase. ; ordrng 1 W11449840 (Gearcase) and 1 W11551646 (Nut)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Lakewood, OH 44107
Angel
Job Details: 08/02/2022
Cc that unit will not heat. Verified power and L1 to neutral has 120vac but L1 to L2 has 101vac and L2 to neutral has 14vac customer will need an electrician to verify outlet. Unit is fine. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.87892601
Near Painesville, OH 44077
Joe O
Job Details: 08/02/2022
Cc: not startingFound thermal fuse open. Replaced thermal fuse. Op test ok; used 1 3392519 () from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2022
Installed motor and capacitor. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Conneaut, OH 44030
Dan H
Job Details: 08/02/2022
"Customer complaint that unit started on it own, unit is in continuous drain, unable to cancel, unable to run diagnostics, unit needs new control; ordrng 1 W10671342 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Berea, OH 44017
Marie V
Job Details: 08/02/2022
"Cc that the unit does not starts. Tuned unit on, started a load, pass. Ran diag, no error codes. Tried different cycle. Pass. Asked cust to try . Works good. Unit is working properly at this point."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
Marie V
Job Details: 08/02/2022
"Cc that the unit was not draining and it stopped mid cycle. Tried to do another load and it did not worked. Ran diag found error code f9e1 drain pump system error . Ran auto test unit started filling up and then stopped. Does nothing. Tried rebooting, running factory calibration, still did not worked. Unit will need main control and drain pump. Cust will call Maytag. Brought part for return. ; ordrng 1 W11543994 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near North Royalton, OH 44133
David R
Job Details: 08/02/2022
"Customer had questions for auto fill and deep water. No error codes, ran calibration and diagnostics, good. Went over owners manual, normal cycle will only work and auto default to auto sensing. To show that deep water is working, ran a auto sensing Bulky/Sheets. Marked line with tape and show where it is vs Deep water wash option. Showed customer both set points. Just advised of making sure to evenly distribute clothes and use correct cycle, no overloading. Unit is good. Op Test Ok."
We serviced a
FRIGIDAIRE WASHER
Model GIWS1339ES1
Near Madison, OH 44057
Brian M
Job Details: 08/02/2022
Cc unit not draining Found drain pump damaged Customer wants to look online for her own parts. Will call and schedule if she finds it ; ordrng 1 137221600 (pump) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mantua, OH 44255
Brian M
Job Details: 08/02/2022
Cc unit seemed like it was over filling with bulky cycle Ran auto no issues found Ran bulky settings Unit is functioning properly and filling up accordingly to user manual Advised on settings and pointed customer in the right direction to get a print out of cycle selection guide because unit does not come with one
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Ravenna, OH 44266
Brian M
Job Details: 08/02/2022
Cc unit not spinning out properly Found error for long drain Found debris in filter Cleaned debris Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Parma, OH 44134
Gabriel P
Job Details: 08/02/2022
"Replace gasket and washer,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2022
"Used nitrogen did not find a leak. Replaced the drier and ff evaporator used nitrogen, no leaks. Vacuumed the unit wait 15 minutes. Turned off vacuum waited 10 minutes low side is 20 vacuum was in a 30 vacuum when done vacuuming. called t/l isolate the high side and the low side. Unit went into vacuum. Called t/l drew unit is non repairable"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2022
"Cust showed pop, sent pic CC that the unit is leaking. Confirmed. Found the water leaking on the left side. Door do not have pressure on the left side. Replaced the gaskets. Started a rinse cycle. Opt test ok ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model Mvwb835dwo
Near Kent, OH 44240
Brian M
Job Details: 08/02/2022
"Cc of noise then unit stopped working Found gearcase leaking water, clutch, rotor and stator damaged And wash plate wont move ; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10902814 (washplate) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Kent, OH 44240
Brian M
Job Details: 08/02/2022
Installed control and ui OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
David R
Job Details: 08/02/2022
"Customer had question on unit, old washer was over 20 years old. Had questions on functions and options. Went over all functions and customer can refer to owners manual if needed. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/02/2022
"Cc that the ice maker is not working. Confirmed. Found ice maker stuck. Is getting 117v from L to H. Tried to jumpstart, failed. Took temps 1* freezer 35* fresh food and 15* in once maker box. Replaced ice maker from T/S. It cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Andover, OH 44003
Dan H
Job Details: 08/02/2022
"Customer complaint that unit is not completing cycles, ran diagnostics found f7e9(locked rotor), f4e1(heater stuck on), f0e3(overload), f7e3(motor drive module over current), f6e2(miscommunication ui cannot hear acu), and f2e1(stuck key) error codes, found water leaking passed tub seal into motor and rotor, motor harness shorted and burned, unable to remove wash plate, unit needs new gearcase, wash plate, motor, rotor , clutch, slider, harness, and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl) and 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11409746 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44102
Angel
Job Details: 08/02/2022
Replaced heater tested unit to make sure there were no leaks and everything functions properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2022
CC that there is a vibration. Confirmed. Found the freezer fan vibrating. Readjusted the freezer fan. No vibrating noise. Opt test ok.