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Jeff M.
WMH53520CS5 WHIRLPOOL MICROWAVE Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
TPX21PRXD WW GE REFRIGERATOR The drain in the back was frozen I steamed the drain out unit tested good
Chad P.
ADB1300AFW1 WHIRLPOOL DISHWASHER Found wash motor not running. Motors ohms out of range. Control is sending out power. Needs sump assy replaced.
Chad P.
WFW9550WL00 WHIRLPOOL WASHER Found hole in pressure switch hose. Patched but needs replaced.
Chad P.
MGDX655DW2 MAYTAG DRYER Found timer grinding and not heating in the more dry setting. All other settings are working. Needs timer replaced. ; ordrng 1 WPW10642928 (TIMER. ),
Chad P.
KUCS03FTSS3 KITCHENAID COMPACTOR Found drive gear broken. Needs replaced. Comes as kit. ; ordrng 1 882699 (gear-drive, KIT),
Chad P.
GI6SARXXF02 WHIRLPOOL REFRIGERATOR Found duck bill failed. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Chad P.
MAV6000AWQ MAYTAG WASHER Installed pump. Op test ok.
Chad P.
WRF555SDFZ01 WHIRLPOOL REFRIGERATOR Installed door and switch. Op test ok. ; Job Cmpltd
Chad P.
ISC23CDEXY02 WHIRLPOOL REFRIGERATOR Found unit running and cooling correctly at this time. Aligned doors and corrected ice basket alignment to auger. Op test ok. ; Job Cmpltd
Chad P.
MHW3505FW0 MAYTAG WASHER Found flood safe hoses tripped. Advised to replace with non flood safe. Op test ok. ; Job Cmpltd
Chad P.
WTW8500DR2 WHIRLPOOL WASHER No stored faults. Ran calibration and mixed loads. Advised on setting. Cust showed pics of clothing with residue on it. Operations check normal with washer. Advised to take issues up with cust service if needed. ; Job Cmpltd
Brian B.
NTW4700YQ0 WHIRLPOOL WASHER CC of clothes coming out wet. Ran diag.. no codes.. leveled machine. Reset power.. Ran calibration and auto test. Ran a rinse and spin with clothes. Completed cycle. Clothes came out ready for dryer. Optest ok.;
Brian B.
WTW8040DW2 WHIRLPOOL WASHER CC that machine shuts off.. ran diag. F7E0.. loss of power to control. Found worn outlet. When cord is jiggled, loss of power at control. Plugged into another outlet. Ran ser cycle. Optest ok.; Job Cmpltd,
Brian B.
WRX735SDBM00 MAYTAG REFRIGERATOR Found machine at room temp and shut off on control. Turned on. Machine started cooling. Ran diag.. all systems are functioning correctly.. advised customer on how to turn machine on and off. Optest ok.; Job Cmpltd,
Brian B.
WFG515S0ES1 WHIRLPOOL RANGE CC that oven sometimes lights and other times dies not light. Sometimes oven will heat to 350 and then will not relight. Checked outlet. Proper polarity and ground. Customer stated that sometimes he can hear 4 clicks and then oven will shut down. This is intermittant ignition. Replaced ignitor from t/s. Grounded burner with a # 12 stainless screw. Set oven to 350. Oven lit on first click. Waited for oven to cycle several times. Burner relights every time. Advised customer to monitor and place another call if problem returns. ; (created new UIS, deleted prior attachment to UisID 113864), used 1 WP9758079 (ELECTRODE-BAKE BURNER) from stock, Job Cmpltd,
Brian B.
MVWX655DW1 MAYTAG WASHER Found machine full of water. Plugged in and cancelled cycle. Machine drained out. Ran diag.. f7E5 code, shifter fault... checked for friction on drive train . None found.. checked lower components. Found cam had come apart and is melted. Replaced from t/s. Ran calibration, auto test, and rinse and spin.. optest ok...; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
Brian B.
KBLO36FMX01 WHIRLPOOL REFRIGERATOR Found machine not defrosting. Removed evap cover. Solid ice. Placed machine into diag, step 7, defrost. Display reading 02 for open bimetal. Ohmed out bimetal. Closed. Ohmed out wiring from bimetal to board. Pink wire open.. Found found loose wire in connector from main board. Repaired wiring. Tested defrost circuit. Optest ok.
Brian B.
NTW4605EW0 AMANA WASHER Updated pop.. sent pic. Found drain hose laying on floor. When machine is plugged in, drain pump starts running. Machine is in safety drain mode. Let run for 10 min. Control reset. Ran diag. F8E1 code, no fill, long fill. Cleared code. Ran calibration, auto test, and drain and spin. Optest ok.; Job Cmpltd,
Robert A.
ROPER WASHER RWT4516FW1 Inspected unit, no sign of leak from unit, found pipe above leaking, needs plumber, op test ok; Job Cmpltd,
Dan H.
MAYTAG DRYER MEDB850YW0 Customer complaint that unit takes too long to dry clothes, unit is receiving proper power from supply, started timed dry cycle, unit did not heat, ran diagnostics found f4e4(L2 line voltage error), f4e3(restricted airflow), f4e1(heater relay or connector problem) error codes, found heating element open, element is receiving 240vac, unit needs new heating element; ordrng 1 WP8544771 (element), schdld next appmnt for 5/1 MON !,
Paul H.
WRS335FDDW00 WHIRLPOOL REFRIGERATOR IM had a batch in it, attempted to cycle, heater not engaged, need to replace IM; ordrng 1 WPW10300022 (icemaker)
Paul H.
KDTE504DSS0 KITCHENAID DISHWASHER Unit cuts off during cycle, started diagnostic cycle and unit had no errors but it cut off as soon as it began to fill, and beeped as if it was done, went back into diagnostics, same thing, no error codes, cut off and beeped, started a normal cycle and it filled and began washing, cancelled, ran SB inquiry, has parts coverage on main control and UI, spoke with GS, verified polarity correct at junction, unit needs main control, ok to order; ordrng 1 W10866116 (cntrl-elec),
Paul H.
GSS20GEWRCC GE REFRIGERATOR Installed heater kit, waited for heater to warm up, tested, no flow, called GE, door has to be manually thawed, 5-24 hours door open, tape door switch and cover opening with cardboard, advised customer to do so, leaving ticket open for;
Paul H.
MEDX655DW1 MAYTAG DRYER Handles sent appear to be wrong, ordering correct part number; ordrng 1 W10861225 (handle)
Paul H.
CVM1790SS2SS GE MICROWAVE Replaced door switch, fan and interior light on constantly, RY1 is stuck shut, need another control board; ordrng 1 WB27X10866 (pwb(pcb) asm sub), schdld next appmnt for 4/27 THU 12-5, saved tckt [SdLink
Paul H.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Replaced defrost control, cleared ice, turned unit on and found evap fan motor not running now, checked for voltage to fan motor, present, checked motor, open, need to order; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 4/27 THU !, saved tckt [SdLink
Corina B.
WRF560SEYM04 WHIRLPOOL REFRIGERATOR CC that the ff door is not opening easy. Found the plastic piece of the door has broken off. Sent pic. The door cam is worn down. The bracket is broken. Ofiice to order parts. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WP2183805 (bracket) and 1 WPW10470155 (cam-door
Corina B.
5400485 FRIGIDAIRE REFRIGERATOR Office to reseach the cost, to modify the refrigerator. The cust. Wants it to start cooling again.
Chris H.
WTW8500DC0 WHIRLPOOL WASHER Installed new control, unit would not enter manual test cycle for calibration then began flashing communication error again, talked with gs checked magnet in lid lock, ordering console and lid lock, took core for return ; ordrng 1 W10838672 (console) and 1 W10861642 (latch),
Chris H.
MVWC555DW0 MAYTAG WASHER Customer complaint that action appliance was out due to unit not spinning, they stated they replaced the actuator, this was not the problem, inner basket has rounded out on the gearcase shaft, unit needs a new inner basket, basket is covered under maytag factory warranty, spoke with gs ordering part ; ordrng 1 W10752719 (basket),
Jeff M.
WED8600YW0 WHIRLPOOL DRYER Do unit will not turn on the relay clicks and that's it there is an F1E1 ccu fault code the unit is receiving 240 V AC unit needs a new control.; ordrng 1 WPW10432259 (CONTROL),
Arthur V.
AMANA WASHER NTW4651BQ0 Found unit very liud in spin. Needs gearcase. Also getting a error code for spin sensor. Also needs actuator. Est =-parts needed are 1- wpw10006355. And 1- w10771759. Cust does not want repaired. ; , Job Cmpltd,
Robert A.
MAYTAG WASHER MHW6000XW0 Found bellow torn, replaced, ran diagnostic cycle, op test ok; Job Cmpltd, saved tckt [SdLink\290689a.png], saved
Jeff M.
KDTE704DPA0 KITCHENAID DISHWASHER Unfortunately I miss clicked and ordered the incorrect rails I ordered the rails for the bottom rack instead of the middle rack. I need to reorder rails I have the old ones for return.; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R),
Jeff M.
MDB8959SFZ4 MAYTAG DISHWASHER I missed click and ordered the wronge part. I showed the cust how too put the seal in when he gets the part. Cust will call back if there is a issue ; ordrng 1 W10300924V (SEAL)
Chad P.
WFG510S0AW1 WHIRLPOOL RANGE Cc complaint that unit get up to temp and then stops heating but keeps the display at thenset temp. Ran bake at 350f. Unit froze at 100f for a period of time and stopped heating. Restarted bake cycle and unit heated to 400f. Misfired on attempt to reignite. Needs control, sensor and ignitor harness replaced.
Chris H.
MVWC425BW1 MAYTAG WASHER Customer complaint that a sheet got stuck under the wash plate, showed customer how to remove wash plate in case issue happens again in the future, unit is operating as designed; Job Cmpltd,
Chris H.
MVWC425BW1 MAYTAG WASHER Customer complaint that unit is dripping water into the basket, u its water valve has malfunctioned, gave customer estimate, customer will repair themselves;
Chris H.
HSS25ATHBCBB HOTPOINT REFRIGERATOR Evacuated system, removed old compressor, installed new compressor and dye drier, vaccumed into 28 inch watched for 15 minutes, filled with 4.75 ounces of freon, frost pattern developed, customer to monitor ; Job Cmpltd
Chris H.
MED3500FW0 MAYTAG DRYER Customer complaint that units cabinet is live with electricity, L1 and neutral were reversed, corrected lines, op test good ; Job Cmpltd
Chris H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Icemaker feeler arms were broken as well as the shutoff arm, replaced icemaker from ts, icemaker filled, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
Corina B.
WRF989SDAB00 WHIRLPOOL REFRIGERATOR Replaced the reservoir. Optest ok. ; Job Cmpltd,
Corina B.
WTW5000DW1 WHIRLPOOL WASHER CC that the machine will not spin. Plugged unit in, found the spin light was on. Held start/pause button till it cleared the light. Ran diag, no codes. Ran auto test and calibration. ran a quick wash. Advised cust to use 1-2 tablespoons of laundry deterent. Optest ok. ; Job Cmpltd,
Corina B.
WTW4616FW0 WHIRLPOOL WASHER Replaced the control. Ran calibration test and drain and spin. Advised cust to move the washer off of the plywood. Optest ok. Brought back core for return. ; Job Cmpltd
Brian B.
MEDC215EW1 MAYTAG DRYER CC that door is hard to close. Leveled machine. Adjusted and lubricated door latch.. door now working properly. Optest ok.; Job Cmpltd
Brian B.
JMW9527DASDAS JENNAIRE WALL OVEN Removed and dissassembled door. Customer cleaned inner glass. Reassembled door. Optest ok.;
Brian B.
KDTM404EBS1 KITCHENAID DISHWASHER Replaced broken dispenser.. ran test cycle. Optest ok.; Job Cmpltd,
Dan H.
KITCHENAID DISHWASHER KDTE254ESS2 Customer complaint that unit is not filling with water, started normal wash cycle, unit started filling, unit filled and advanced to wash cycle, ran diagnostics found 6-6( cold water) error code, unit completed test cycle, advised customer to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd,
Brian B.
WDF770SAFZ1 WHIRLPOOL DISHWASHER CC that sometimes normal cycle does not start. Adjusted feet so door closes properly. Ran diag... no codes.. ran diag test cycle. Optest ok; Job Cmpltd,
Brian B.
RTW4516FW1 ROPER WASHER CC that machine will not go through cycle. Ran diag. Fault code for no fill, long fill. Found drain hose laying on floor. Cleared code. Ran auto test and normal cycle. Optest ok.; Job Cmpltd,
Brian B.
KRFF302ESS01 WHIRLPOOL REFRIGERATOR Replaced harness. Used steamer to clear coils. Optest ok.; Job Cmpltd
Chad P.
WFW72HEDW0 WHIRLPOOL WASHER Installed control and ran service test mode. Op test ok. ; Job Cmpltd,
Chad P.
FGHD2465NF1A FRIGIDAIRE DISHWASHER Ran unit through normal wash and throuh service test mode. All operations are normal. Ran normal wash cycle a few times canceling it out and starting over. Times did not change. Advised unit will change times is sensor senses heavier soil levels. Advised that the cycle can be canceled and drained and restarted. This should give the sensor clearer water to sense and will help with keeping times from changing. Op test ok. ; Job Cmpltd
Chad P.
WMH53520CS2 WHIRLPOOL MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW4815EW1 Found water hoses switched. Ran diag getting a f8e5 hot cold water reversed Switch hoses. Op test good Cleared error code ; Job Cmpltd,
Chad P.
PYE22TSHFSS GE REFRIGERATOR Installed ice maker. Op test ok. ; Job Cmpltd,
Jeff M.
GSS25QSWCSS GE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Robert A.
WHIRLPOOL WASHER MVWB880BW0 Found lid lock broken, replaced, ran diagnostic cycle, op test okUnit is plugged in to a non grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; used 1 WPW10619844 (LATCH) from stock, Job Cmpltd,
Jeff M.
ALW480DAW AMANA WASHER Installed new part unit op tested good ;
Jeff M.
KRFC302ESS00 KITCHENAID REFRIGERATOR Unit was not properly leveled I re-leveled the unit op tested good ; Job Cmpltd,
Dan H.
MAYTAG DISHWASHER WDT720PADW1 Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, incoming water temperature at 90 degrees, unit filled and advanced to wash cycle, glasses filled, ran diagnostic test cycle, no error codes found, unit completed test cycle, unit is operating as designed, advised customer on proper soap usage and to run hot water in sink before starting unit; Job Cmpltd,
Jeff M.
KDTE334DSS0 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MFX2876DRM02 MAYTAG REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WTW5000DW1 WHIRLPOOL WASHER Customer was not used to the fact the washer only fills up with a certain amount of water depending on the size of The load i explain the proper loading procedure and that it is extremely important in the way it washes I showed her how to properly load the machine and the proper amount of soap to use unit tested good; Job Cmpltd,
Paul H.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Ticking sound being caused by a piece of paper taped to back of unit, every time condenser fan cycled on paper would flap against cabinet, removed paper, sound gone.; Job Cmpltd,
Paul H.
WRF989SDAW03 WHIRLPOOL REFRIGERATOR Replaced FC LED, all lighting now, op test ok.; Job Cmpltd,
Chris H.
KRMF706ESS01 KITCHENAID REFRIGERATOR Customer complaint that units water dispenser is dispensing too fast, turned water pressure down, customer had questions and concearns about unit, corrected doors, unit is a five door, adjusted temps, checked water connection, unit is operating as designed ; Job Cmpltd,
Chris H.
MEDC215EW1 MAYTAG DRYER Customer complaint that unit melted the power cord and was smoking, advised customer power cord is not covered under warranty, i dont know why whirlpool did not explain this, power cord was installed improperly, replaced terminal block from ts, op test good, customer has foil style vent advised this is a fire hazard and should be replaced with a semi rigid or solid metal style vent ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
Chris H.
WFE710H0AS1 WHIRLPOOL RANGE Installed new elements, op test good; Job Cmpltd,
Chris H.
KBFS22EWMS9 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, jumped icemaker from t-h icemaker began to cycle, icemaker is not sending 120 volts to the valve, unit needs a new icemaker, replaced from ts, op test good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
Chris H.
WTW5540SQ0 WHIRLPOOL WASHER Customer complaint that unit stops mid cycle until she opens and closes the lid, lid lock has malfunctioned, replaced lid lock from ts, op test good ; used 1 WP8318084 (LID SWITCH) from stock, Job Cmpltd
Chris H.
KDTE254ESS2 KITCHENAID DISHWASHER Customer complaint that unit does not dry very well, no codes found, unit is drying as designed, instructed customer on unit maintenece and how to properly use unit, instruted customer to refer to owners manuel for cycle times, advised running hot water in sink before starting unit, no issues found unit is operating as designed, pop in sd; Job Cmpltd
Corina B.
11067732791 WHIRLPOOL DRYER CC that the drum will not turn. Removed the drum found the belt is broken. Replaced the belt and the rollers from the t/s. checked vent, good air flow. Ran cycle test, optest ok.
Corina B.
AGR5715QDW AMANA RANGE CC when setting the oven to heat does not heat. When turning oven on ignitor is not glowing. Checked the ignitor, getting 120v. Will need a new ignitor. Replaced the ignitor from t/s. set oven to 350*, advised cust to wait 10-15 min after the the pre heat buzzer goes off put insert the food. optest ok.; used 1 12400035 (IGNITOR 5299) from stock,
Arthur V.
WHIRLPOOL WASHER NTW4516FW0 Replaced water valve. Re calibrated. Op test good ; Job Cmpltd,
Robert A.
WHIRLPOOL MICROWAVE KEMS308SSS04 Found end of mag damaged, need to reorder, see pic; ordrng 1 W11098747 (MAG), schdld next appmnt for 5/1 MON 9-12,
Corina B.
KDTE104EWH1 KITCHENAID DISHWASHER CC that the dispenser is not opening. Found the gasket is coming off of the dispenser. R/p the dispenser from t/s. ran calibration, ran test cycle optest ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
Corina B.
PAVT454EWW MAYTAG WASHER CC that its making a loud noise when spinning. Ran a drain and spin, tub moves then stops. Will need the bearings. Talked to GS and the tools are not available
Corina B.
FFHS2611LWHA FRIGIDAIRE REFRIGERATOR CC That the ice maker is not making ice. Found the water is dispensing into the i/m. Will not cycle the ice. Will need a new i/m. Talked to gs to order part. Office to order part. ; ordrng 1 241798224 (ice maker)
Corina B.
WDF320PADB0 WHIRLPOOL DISHWASHER CC that the clean light on the control does not light. Ran diag and found the clean light does not come on. The lights are on the control board. Will need a new control. Office to order parts. ; ordrng 1 W10804118 (cntrl-elec), schdld next appmnt for 4/27 THU !, saved tckt [SdLink
Chris H.
WFG515S0EB0 WHIRLPOOL RANGE Customer complaint that unit is not cooking properly and the interior light keeps flashing, time is not staying set to correct time, wiring is correct, checked all connections, control has malfuntioned, unit needs a new control, spoke with gs ordering part ; ordrng 1 WPW10348656 (cntrl-elec),
Chris H.
WRS322FDAM04 WHIRLPOOL REFRIGERATOR Installed new ff door, op test good; ordrng 1 WPW10511972 (nameplate),
Paul H.
WTW8500BW0 WHIRLPOOL WASHER Ran diagnostics, f40 ATC thermistor, need to replace valve log to rectify, ; ordrng 1 W10853723 (valve),
Paul H.
MER8680BS0 MAYTAG RANGE Flame customer saw was from bake element blowing out, need to replace element, ordering; ordrng 1 W10779716 (elmnt-bake)
Paul H.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR Unit is not defrosting, put in manual defrost, not heating, checked heater and bi-metal, both are good, needs a defrost control, had to clear evaporator with steamer, ordering defrost control; ordrng 1 WPW10352689 (cntrl-elec),
Jeff M.
MCD2358WEM02 WHIRLPOOL REFRIGERATOR The ice door shute seal deteriorating needs new chute door allowing warm air to freeze the ice bucket in place; ordrng 1 WP2180353 (CHUTE), used 1 SENIORDISCOUNT (SENIORDISCOUNT),
Alice M.
JJW2730WS02 JENNAIRE WALL OVEN Installed new part unit op test failed i check the wire connection the pins were seated I did not find any breaks in any wires wiring harness is good upper and lower fan rpm sensors failed needs new fans ; ordrng 1 WPW10273666 (BLOWER LOWER) and 1 WPW10273667 (BLOWER UPPER),
Jeff M.
KDRU783VSS03 WHIRLPOOL RANGE Technical Service Pointer #: W10900021 moisture is accumulating underneath the user interface customer is going to call KitchenAid back to try to get the parts covered; ordrng 2 W10903603 (VENT)
Arthur V.
WHIRLPOOL WASHER WFW9500TW03 Replaced drain pump and door hinge. Op testi good. ; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER WGD9400SW2 Ran unit, reset idler pulley, removed hair clips from blower wheel, ran unit again, op test ok; Job Cmpltd,
Dan H.
WHIRLPOOL WASHER WTW7000DW0 Customer complaint that unit is leaving lint on clothes, customer showed a few items with lint on them, no sharp edges found in basket, ran diagnostics no error codes found, called whirlpool tech line spoke with mike, unit runs test cycle, issue is not in the machine, suggested check pockets and using a lighter agitation cycle sr# 7718898747; , Job Cmpltd,
Dan H.
JENN-AIR WINE COOLER JUW24FLARS00 rim piece is in the way(see pic), unit needs pulled out to install new part, customer to contact us when trim piece is removed for rescheduling;
Dan H.
WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Installed new air damper, op test good, took extra air damper to return; Job Cmpltd,
Dan H.
WHIRLPOOL DISHWASHER WDF520PADM7 Customer complaint that unit was in a constant drain, started normal wash cycle, unit drained, water came up out of garbage disposal, no water entered unit, ran diagnostics test cycle, no error codes found, found no water from supply hose at fill valve, advised customer that they needs a plumber to correct water supply, unit is operating as designed ; Job Cmpltd, saved tckt [SdLink\290509a.png],
Dan H.
IKEA RANGE IGL730CS0 Customer complaint that oven temperature is too hot, started baker for 350 degrees, let unit preheat 20 mins, oven temperature at 354 degrees, unit is operating as designed ; Job Cmpltd,
Dan H.
MAYTAG REFRIGERATOR MSF25D4MDM02 Customer complaint that lights are not working, found freezer section led light out, led is receiving power, unit needs new led light; ordrng 1 WPW10515057 (light), schdld next appmnt for 4/28 FRI !,
Dan H.
WHIRLPOOL WASHER WTW8500DW0 Customer complaint that unit is not starting and display went blank, and keys not making sound, ran diagnostics found f0e5(off balance load) and f2e1(stuck key) error codes, started normal wash cycle, lid locked , unit filled and advanced to agitate cycle, unit completed rinse cycle and advanced to spin cycle, unit completed cycle, ran key encoder test, sound on/off button is not responding, unit needs new user interface per tech sheet, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; ordrng 1 W10861501 (console), schdld next appmnt for 4/27 THU !,
Arthur V.
GE REFRIGERATOR PFSS5NFZASS Found eve app fan motor with 13 V DC not running needs fan motor and blade; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd for Mon
Arthur V.
WHIRLPOOL RANGE WFE540H0AS0 Found unit needs bake element. Element is open. Please order from v and v Youngstown ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 4/28 FRI !,
Arthur V.
AMANA WASHER NTW4705EW0 Found shield warped and actuator sticking when trying to shift. Replaced both with truck stock parts. Re calibrated. Op test good. ; used 1 W10913953 (ACTUATOR), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
Arthur V.
AMANA WASHER NTW4705EW0 Getting 2 error codes F5e1 lid switch fault. And f0e5 off balance liad detected. Cleared error codes and cycled unit. Unit ran thru a COMPLETE quick cycle with no errors. Unit op test good ; Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER WDF560SAFM0 Found unit filling,draining not washing. Needs motor sump assy and bottom panel. ; ordrng 1 WPW10441006 (panel) and 2 WPW10503548 (retainer)s and 1 WPW10605057 (pump&motor), schdld next appmnt for 5/1 MON !, s
Robert A.
KITCHENAID WALL OVEN KEBS109BSS00 Installed thermal fuse, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR KSC24C8EYY01 Found cap tube going to ff evap leaking, removed approx 5" of cap tube, reconnected, pulled 28" vac w/pump, watched, no change, charged 5.3 oz r134a, ran test 4, good, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER MVWB765FW0 Complaint of water level, ran diagnostics, off bal load, ran recal cycle, good, ran normal wash cycle, op test ok; Job Cmpltd,
Chad P.
KSSC36QTS00 KITCHENAID REFRIGERATOR Found when auger molex connector was removed found wire was shorted in connector. Tech does not having matching connected. Willl have to stop and pick one up from an electrical store.
Chad P.
KCMS1555SSS2 KITCHENAID MICROWAVE Installed parts listed. Op test no good. Mag ran for only a few minutes then high side lost power. Relay on control shorted and terminal on trans winding shorted. Needs control and trans replaced. ; ordrng 1 WPW10169272 (CONTROL) and 1 WPW10238703 (TRANS)
Paul H.
FFTR1821QB1 FRIGIDAIRE REFRIGERATOR Installed IM kit, cycled and filled, filled appropriately, op test ok.; Job Cmpltd,
Paul H.
GB2FHDXWB02 WHIRLPOOL REFRIGERATOR Replaced damper, tested in service mode, tested fine.; Job Cmpltd,
Paul H.
MVWX655DW1 MAYTAG WASHER Ran diagnostics, f1e2 stuck key, cleared and ran auto test, went through auto test fine, unable to reproduce issue, ran a calibration cycle, op test ok.; Job Cmpltd,
Alice M.
WTW5520SQ0 MAYTAG WASHER Replaced timer assembly, ran a short cycle to ensure unit advanced, advanced fine, op test ok.;
Paul H.
MVWC200BW0 MAYTAG WASHER Replaced gearcase and actuator, while replacing old cam was fused to old gearcase, replaced cam from t/s, calibrated and ran test cycle, all functions good, op test ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
Jeff M.
CWG3600AAS13 MAYTAG RANGE The unit was not lighting the ignitor was open i replace the part with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
Jeff M.
KDTE104ESS0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
KDTE104ESS0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
MVWB835DW0 WHIRLPOOL WASHER Chris file# 7718880345 the unit had a f0e5 i Recalibrated the machine unit tested good I ran a cold water cycle the temperature was about 60° at the bottom the tub unit tested good could not duplicate an issue; Job Cmpltd,
Chad P.
MVWC565FW0 MAYTAG WASHER Ran unit on normal wash, drain spin and service test mode. No abnormal noises. Checked drive system. No faults found. Advised to use as normal. Op test ok. ; Job Cmpltd,
Chad P.
GTWN7450D0WW GE WASHER Parts listed installed. Update was successful. Op test ok. ; Job Cmpltd,
Chad P.
MAH5500BWW WHIRLPOOL WASHER Installed pressure switch. Op test ok. ; Job Cmpltd,
Alice M.
MGR5765QDB WHIRLPOOL RANGE Found latch stuck in the closed position. Reset power to unit. Door unlocked. Put unit in self clean and canceled. Door locked and unlocked correctly. Op test ok.
Chad P.
MMV4205DB1 MAYTAG MICROWAVE Installed control. Op test ok. ; Job Cmpltd,
Robert A.
WHIRLPOOL WALL OVEN WW30430B Found lower bake element shorted, checked for power, recieving 220vac, needs elementNote element clean and oven cleanCust to contact wp and let us know; ordrng 1 WPW10310258 (BAKE ELEMENT61.06), used 1 SHIPPING (SHIPPING AND HANDLING)
Robert A.
GE DISHWASHER GDWF160R100SS Found unit not draining, pump humming, checked drain line clear, needs pump; ordrng 1 WD26X10039 (pump drain asm74.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/28 FRI 1-5
Chad P.
ZDP366NP3SS GE RANGE Installed convect element. Op test ok. ; Job Cmpltd
Robert A.
FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Ran drain and spin, unit drained and went into high spin, drain hose too far in stack, corrected and zip tied in place, ran diagnostics, slow drain, pump clear, ran rinse and spin, draining and spinning correct, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW4850XQ1 Ran diagnostics, overflow condition, motor unable to reach target speed, off bal load, checked pressure hose, clogged, cleard, no kinks, good, checked under unit, good, ran drain and spin, good, ran recal cycle, good tested spin, good, checked adj, good, tested water height in normal wash, good, ran drain and spin, good, no pointers on unit, op test ok; Job Cmpltd,
Brian B.
KFGD500ESS03 WHIRLPOOL RANGE Verified pop.. sent pic. Machine still under first year warr.. found left side top burner grate cracked. Oven light working. Bulb was defective.. also, center griddle burner not lighting all the way around. Burner head needs to be cleaned. Buildup of grease on head. Advised cust to clean with small wire brush. Office to order new burner grate. Customer can install.
Brian B.
WRB329DMBM00 WHIRLPOOL REFRIGERATOR Ice has a strange metallic taste. There is no water tank on machine, just a stand alone i/m. Customer has a copper supply line which did not cause a taste issue on old refrig. The only parts on machine that contacts water is i/m and valve. Per GS.. ok to replace both parts. R/s per cust req. needs after 3:00 and cwow 30 min ahead if poss.; ordrng 1 W10884390 (ICE MAKER) and 1 WPW10498976 (VALVE)
Brian B.
CAE2743BQ0 WHIRLPOOL WASHER Replaced control. Ran calibration and auto test. Optest ok. Brought back core for return.; Job Cmpltd
Brian B.
UXD8636DYS3 WHIRLPOOL HOOD Found vent rubbing on cooktop when going up. Removed cooktop and showed customer that vent is working smoothly. Cooktop will have to be moved forward about 1/8 in. This is a solid surface ctop and will have to be trimmed by counter people. Vent checks ok.; Job Cmpltd,
Brian B.
RBD276PDB6 WHIRLPOOL WALL OVEN Panel not responding. Some pads mot working. Checked voltage at control. 240v.. reset power and UI ribbon. Still not working. Will need new control panel. Parts are NLA. Cannot be repaired. No charge to cust.; Job Cmpltd
Brian B.
MDE6800AYW WHIRLPOOL DRYER Coeaned out lint and kleenex that had come apart in machine. Removed and cleaned out blower housing. Vent checks good. Heat and airflow good. Optest ok.
Brian B.
KFES530ESS0 KITCHENAID RANGE Replaced listed parts. Cleared code and ran control reset. Optest ok. Brought back cores for return.; Job Cmpltd,
Gail V.
MAYTAG DISHWASHER MDB4949SDH0 Complaint, rinse aid cap fell off and melted on heater, replaced disp, only comes as an asm, cust supplied part, op test ok; Job Cmpltd,
Dan H.
MAYTAG DISHWASHER MDB7749SBB0 Customer complaint that control panel is falling off, confirmed, found handle and user interface mounts broken, unit needs new user interface(blk) and door handle; ordrng 1 W10811164 (panel-cntl) and 1 WPW10329510 (handle), schdld next appmnt for 4/28 FRI 8-12,
Dan H.
JEN REFRIGERATOR JFC2089HES Customer complaint that unit is not cooling, fresh food section temperature at 81 degrees, freezer section temperature at 81 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor receiving 120vac, found compressor coils open, unit needs new compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair; ordrng 1 W10160407 (compressor367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Arthur V.
WHIRLPOOL DISHWASHER WDF760SADM0 When removing hose from water inlet valve solenoid broke off in my hand. Needs water inlet valve. Please order from v and v youngstown or mentor ; ordrng 1 WPW10327249 (valve-inlt), schdld next appt Fri !
Arthur V.
WHIRLPOOL DISHWASHER MDB8979SFZ2 Customer complaint unit leaking on left side and cust believes door is not latching properly because if she pushes on the door the unit gets quieter. Found unit leaking from top of door where it is not sealing properly. Needs rails and latch ; ordrng 1 W11048934 (TRACK) and 1 W11048936 (TRACK) and 1 WPW10544004 (strike) and 1 WPW10653840 (latch-door), saved tckt [SdLink\290621a.png], schd next appt> Mon !
Eric M.
WHIRLPOOL WASHER WTW8500DW0 Comp makes grinding sound and not cleaning clothes. Init svc test iaw tech sheet: F2e1 (ui stuck button); F6e2 (Communication Error: UI Cannot Hear ACU), cleared, spun basket, washplate loose, found gear on washplate worn, needs washplate and screw replaced.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), schdld next appmnt for 4/27 THU 12-3,
Eric M.
MAYTAG DISHWASHER MDBH979SAW0 Replaced user interface, ran thru svc test iaw tech sheet, near end of test, indicator lights went out, but the cancel/drain indicator was blinking erratically as the relay on the board was clicking. Ran svc test, came up with 6-4 (float switch open), found float not moving freely, reset float and lever, ran test again, this time it passed, optest good.; Job Cmpltd,
Robert A.
GE B/IN REFRIGERATOR ZIRS360NXARH Inspected unit, comp and fans running, frost only by cap tube, no heat on cond, tapped lowside, unit in 18"vac, added r134a, evap frosting, temp dropping, needs evap and drierCust to call office; ordrng 1 WR85X10017 (evap coil319.12) and 1 WR86X10030 (dryer21.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Dan H.
GE WASHER GTWN2800D2WW Installed new drain pump, unit is still leaking from hole in drain hose, unit needs new drain hose; ordrng 1 WH41X10096 (drian hose22.39), , schdld next appmnt for 4/27 THU 2-5,
Dan H.
KITCHENAID DISHWASHER KUDE70FXSS4 Customer complaint that unit beeps occasionally and now is not starting, started normal wash cycle, unit filled and began wash cycle, unit beeped and cancelled cycle, ran diagnostics test cycle found 6-6(cold water) error code, unit cancelled test cycle before completion, unit needs new control, customer does not want repair at this time, ; ordrng 1 W10473197 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Dan H.
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer complaint that unit is making too much ice, found ice maker bail arm broken off of ice maker, unable to reinstall bail arm, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
Dan H.
KITCHENAID DISHWASHER KUDS30IXBL8 Installed new upper rack adjusters, op test good. ; Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ01 Customer complaint that left fresh food section door switch is not recognizing door being closed, adjusted door switch contacts, op test good ; Job Cmpltd,
Arthur V.
MAYTAG FREEZER MZF34X16DW00 Found unit compressor running no cool.installed bullet valve. Unit in a vacuum. Added r134 a unit continued to stay in a vacuum. Compressor VERY HOT TO THE TOUCH Unit needs evap,compressor. ***Cfc tech extra time. -----Reschedule per cust request. -----; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 5/1 MON ! [***],
Arthur V.
WHIRLPOOL WASHER WTW5000DW1 Cust getting soap,bleach,spots on clothes. Cust using Gain packets and directions say use as many as 3 packets for a load. Advised cust to use powdered detergent ( small amounts ) and follow directions in manual. Also advised cust how to properly load new style washers with a washplate. Ran diagnostics. No error code. Cycled. Unit filled and agatated. Unit op test good ; Job Cmpltd,
Arthur V.
GE REFRIGERATOR GFE29HSDASS Replaced gears and connectors. Op test good. Door closing properly now. No frost in unit upon arrival. Unit op test good ; Job Cmpltd,
Eric M.
AMANA WASHER ALW780QAW Only part that the cust has is the drive bell/seal kit, no agitator, spoke to gs, will have to re-order agitator.; ordrng 1 40000501W (agitator), schdld next appmnt for 4/28 FRI !,
Eric M.
WHIRLPOOL DISHWASHER WDP350PAAW4 Comp not draining. Plugged in, immediately started draining, after water drained, init svc test iaw tech sheet, all indicators are illuminated with the exception of the clean led, so if there are any faults, unable to determine what they are. Ran thru svc test, upon completion, water drained, going to need the control board replaced due to the clean indicator burned out. ; ordrng 1 W10804120 (CONTROL BOARD), schdld next appmnt for 4/27 THU !,
Eric M.
AMANA REFRIGERATOR SSD25TW Comp im stopped making ice and they discovered water on floor behind unit. Found fill tube frozen. Disconnected waterline fm fill tube, valve leaking thru. Turned im off. Needs valve replaced. Quoted $118 labor. ; ordrng 1 WPW10245167 (VALVE 6365), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,
Eric M.
KITCHENAID REFRIGERATOR KFIS29PBMS00 Replaced reservoir, adapter, ui & control board, installed fascia heater, optest good. Customer has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised customer to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line, advised cust the flooding hazard associated with this type of valve, recommended customer have the valve replaced with an 1/4" inline valve.; Job Cmpltd,
Eric M.
MAYTAG WASHER MAV6000AWComp leaking all over floor. Leaking fm drain pump, needs drain pump replaced. Quoted $108 labor.; ordrng 1 WP35-6465 (PUMP - DRAIN 6175), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/26 WED !,
Robert A.
MAYTAG WASHER MVWC415EW1 Ran diagnostics, no codes, checked under unit, good, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR KSC24C8EYY01 Recovered refrigerant, replaced ff evap, comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.3oz r134a, pressures good, unit cooling, ran test 4, good, op test okAllow 24hrs for propper cooling; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDC10FXSS5 Found when plugged in a couple of ui light flash,then no op, rest connections, ran diagnostics, good, watched cycle, good, started normal wash, good, op test ok; , Job Cmpltd,
Robert A.
ELECTROLUX DISHWASHER EI24ID30QW0A Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diagnostics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],
Chris H.
HSS25ATHBCBB HOTPOINT REFRIGERATOR Customer complaint that unit frz section is not cooling properly, frz temp at 30 ff temp at 38, compressor is running, condenser and evap fan are running, evap does not have correct frost pattern, unit is pulling 1.34 amps, compressor is excessively hot and making noises, contacted bj, tapped system, low side pressure at 30, unit needs a new compressor, spoke with gs ordering part, CFC JOB CFC JOB ; ordrng 1 WPW10143759 (drier-uv) and 1 WR87X20936 (COMPRESSOR ), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
Chris H.
WTW8500DC0 WHIRLPOOL WASHER Customer complaint that unit is not powering on, unit is plugged into correct polarity outlet, plugged in amp meter outlet has 122 volts, unit entered diagnostics found F6E2 ui cannot communicate with acu, tested ui harness for continuity, harness checks good, per tech sheet follwed 5vdc is present but main control is not responding, main control has malfunctioned, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10812418 (cntrl-elec)
Chris H.
10651139214 KENMORE REFRIGERATOR Customer complaint that units water filter light is coming on, instructed customer on how to reset light and to replce water filter, installed air filter which was never installed, unit is operating as designed; Job Cmpltd,
Chris H.
KRFF302EWH01 KITCHENAID REFRIGERATOR Installed new slide, op test good ; Job Cmpltd,
Chris H.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking water, unit is leaking out of freezer due to drain tube being clogged, drain tube is not like one we carry in stock is a straight thru tube with duck bill, removed duck bill steamed out drain tube, unit is now draining properly, op test good ; Job Cmpltd,
Chris H.
MVWX655DW1 MAYTAG WASHER Customer complaint that soap bottle cap fell in between inner and outer tub, removed inner basket, removed cap, op test good; Job Cmpltd,
Corina B.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC that the fz has frost. Found the fz door not sealing. Steamed fz out and steamed the gasket. cleaned the condenser coils. Door is now closing tight. Optest ok.
Corina B.
WFG320M0BW0 WHIRLPOOL RANGE CC that the oven caught on fire. Removed the floor panel and found something sticky on the deflector. Cleaned the sticky substains. They used a fire extinguisher to put the fire out. Cleaned residueout and per GS said to have cust to set oven to 450* for 45 min to get the rest of the residue out and wipe it down. Checked the igniter, lite everytime. Preheated oven to 350*, optest ok. ; Job Cmpltd,
Corina B.
WDF520PADM5 WHIRLPOOL DISHWASHER CC that the d/w is not draining. Found the drain hose is laying on the cabinet floor. Which the water was siphoning back into the d/w. Elevated the drain hose fille and Drained d/w. Optest ok. ; Job Cmpltd,
Corina B.
WTW8040DW1 WHIRLPOOL WASHER Cust showed pop, sent pic. Ran diag fault code f0e5 off balance load, f8e1 long fill no fill, f0e3 overload, Cleared codes. Ran test 51 and 52, a rinse and spin. Advised cust to not overload machine proper load size is 6-8 bath towels. To use 1-2 tablespoons of laundy detergent. Cust is not happy with machine, advised them to call whirlpool consumer assistance. Optest ok.; Job Cmpltd,
Corina B.
FFHS2311LBPA FRIGIDAIRE REFRIGERATOR CC that the i/m is leaking and not making ice. Found solid blocks of ice in the ice bin. Needs a new i/m. Talked to GS and agreed that it needs a new i/m. Office to order part. ; ordrng 1 241798224 (ice maker),
Corina B.
AMV1150VAS5 AMANA MICROWAVE Control panel is not displaying numbers. The unit is heating. Will need a new control panel. Office to order part. Cust was not here, when i was here. Doorman let me in and signed PVR.; ordrng 1 W10333865 (panl-cntrl),
Paul H.
MSF25D4MDM02 MAYTAG REFRIGERATOR Replaced housing, installed a new filter, bled line, op test ok.; Job Cmpltd
Paul H.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR Condensation is primarily in RC, RC door was not sealed when I arrived, gasket were extremely dry and powdery, RC door gasket was not stretching out to seal, lubricated both gaskets thoroughly with vaseline, stretched to form proper seal, gasket magnets intact, creating a good seal now.; Job Cmpltd
Paul H.
WGD8500BW0 WHIRLPOOL DRYER Replaced motor, tested, started up fine, op test ok.; Job Cmpltd
Paul H.
WRF560SMYW04 WHIRLPOOL REFRIGERATOR Replaced main control, op test ok.; Job Cmpltd,
Paul H.
AER6303MFW0 AMANA RANGE Replaced temp sensor, preheated to 375F, checked temps, temps good.; Job Cmpltd,
Paul H.
CVM1790SS2SS GE MICROWAVE Replaced main control, found discoloration on door switch, needs replaced connection is intermittent, explained to customer, need to order; ordrng 1 WB24X10029 (switch micro),
Paul H.
GFE28HSHBSS GE LORAIN Unit has symptoms of bulletin REF05-15, needs fan and sum kit, also has ice maker issue in bulletin REF07-16, ordering sum for that as well; ordrng 1 WR49X25197 (SUM/FAN KIT) and 1 WR98R882802 (SUM), saved tckt [SdLink\290388a.png],
Paul H.
GB2FHDXWB02 whirlpool refrigerator Took temps, RC 58F, FC 6F, Ran service test, damper motor not functioning, ordering damper; ordrng 1 WPW10196393 (control),
Jeff M.
WTW5000DW1 WHIRLPOOL WASHER The actuator has failed it is unable to determine the proper speed of the tub replace the actuator with truck stock part unit tested good; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
Jeff M.
MDB5600AWS MAYTAG DISHWASHER The dishwasher is designed to run for roughly 3 hours the customer has only let it run for approximately an hour at a time unit tested good I also explained to them just the heat dry cycle is approximately 45 minutes long
Jeff M.
WFG320M0BB0 WHIRLPOOL RANGE Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WRF736SDAM12 WHIRLPOOL REFRIGERATOR Upon my arrival of the unit had a full bin of ice I'm suspecting the customer had the door open which raised the temperature higher then with the icemaker can make ice also hasn't changed his filter in a long time unit tested good ;
Jeff M.
KUDS30IXSS4 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MVWB450WQD WHIRLPOOL WASHER Tub bearing has failed the unit starting to leak water to the stater and rotor and RPS sensor est only; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),
Jeff M.
SAV4655AWQ WHIRLPOOL WASHER Transmission is failing leaking oil Haveli apart is discontinued cannot be repaired; ordrng 1 27001039 (transmison N/A)
Jeff M.
MDB8959SFZ4 MAYTAG DISHWASHER The unit has only leaked twice after i lvl the unit i can see the water is leaking passed the seal unit needs a new seal ; ordrng 1 W10864081 (SEAL
Jeff M.
GSS25QSWCSS GE REFRIGERATOR Unit is still not defrosting correctly a individual he tested the heating parts between the blue and orange wire on the quick disconnect inside the freezer I had 2o 0hms as I was inspecting the pins I noticed the evaporator fan was not very strong if there is poor air circulation there will be poor cooling and poor defrosting; ordrng 1 WR60X10307 (mtr dc evap fan asm),
Chad P.
MGDC215EW1 MAYTAG DRYER Installed coil and handle. Op test ok. ; Job Cmpltd,
Chad P.
KRFF300ESS01 KITCHENAID REFRIGERATOR Found fill tube froze up. Defrosted and monitored. No water leaking. Likely line had air in it causing it to drip and freeze. Forced icemaker to cycle. Op test ok. ; Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRF989SDAH00 Customer complaint of water leaking from top of fresh food section, found unit leaking from water filter housing connection, reset connection, no good, unit needs new water filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 4/26 WED !,
Dan H.
FRIGIDAIRE REFRIGERATOR GLRS64ZEW7 Installed new ice actuator, op test good ; Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Customer complaint that unit is leaking, found water line severely damaged(see pic), cut off damaged line and replaced with new 1/4" water line and guess fitting, no leaks now, op test good ; Job Cmpltd, O-
Dan H.
WHIRLPOOL RANGE KSEB900ESS0 Customer complaint of cooling fan failure, found f8e0( cooling fan speed too low) error flashing on display, unit needs new cooling fan, not rescheduling because customer is to contact whirlpool to check if lease agreement is valid as proof of purchase, customer will send acceptable proof of purchase; ordrng 1 W10860981 (fan-blwr),
Arthur V.
WHIRLPOOL WASH/DRY COMBO WET4024:EW0 Squeel is brake noise. This is a direct drive old style transmission that has a sqeual at end of cycle. Noise is normal operating noise. Op test is good ; Job Cmpltd,
Chad P.
KDTE704DBL0 KITCHENAID DISHWASHER Installed control panel. Op test ok. ;
Chad P.
WTW8500DC0 WHIRLPOOL WASHER Found the noise is the slider moving up and down. This is normal. Ran service mode and high speed spin. Op test ok. ; Job Cmpltd,
Arthur V.
MAYTAG DISHWASHER MDB4949SDM3 Replaced motor and sump assy. Op test good. ; Job Cmpltd,
Arthur V.
MAYTAG DRYER MDE5500AYW , Found rollers faulty. Needs drum rollers. ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,
Eric M.
MAYTAG REFRIGERATOR MFD2562VEM11 Comp not making ice for past 2 weeks. Jumped t - h on im, not cycling, verified im getting pwr, needs im replaced. . Replaced im, cycled and filled, optest good, advised cust to discard 1st 2 batches of ice that is produced.; used 1 W10884390 (ICE MAKER ASSY 8239) from stock, , Job Cmpltd,