We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Atwater, OH 44201
Brian M
Job Details:
05/09/2022
Installed led OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
05/09/2022
Installed sump assemblyRan test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details:
05/09/2022
Installed evap fan kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Amherst, OH 44001
Marie V
Job Details:
05/09/2022
"Replaced main board and UI, Op test no good. Called tech line was told to verify Harness line filter , cavery thermostat. Called BJ help me with the diagnose . Unit will need interlocks. ; ordrng 1 W11449277 (Harness switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model WDF330PAHW1
Near Brook Park, OH 44142
Manny
Job Details:
05/06/2022
Replaced both spray arms ran cycle opt test ok. advice customer to run a clean cycle with afresh or white vinegar to clean the unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
Manny
Job Details:
05/06/2022
"Motor came broken on drain port, reordering motor. See pics; ordrng 1 W11416362 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44103
Corina B
Job Details:
05/06/2022
"CC that the unit is not agitating. Confirmed. Checked between the basket and tub, good? Replaced the shifter from t/s. Opt test n/g. Found the gearcase seized. Will need a new gearcase. Cust does not want to repair ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Lakewood, OH 44107
Corina B
Job Details:
05/06/2022
"Installed the ice maker. Cycled. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Painesville, OH 44077
Dan H
Job Details:
05/06/2022
"Customer complaint of vibrating noise, started bake for 350 degrees, convection fan is vibrating, unit needs new fan motor, blade, and cover ; ordrng 1 W10860984 (Fan motor) and 1 W11234761 (Cover)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Corina B
Job Details:
05/06/2022
CC that the ui does not work. Confirmed. Ran diag f6e0 lost communication about 12xs. Called t/l to replace the harness. Will need the harness and ui. ; ordrng 1 W11339755 (Control) and 1 W10887379 (Harness) and 1 W10906020 (Bezel)
We serviced a
MAYTAG RANGE
Model MGS8800FZ1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
05/06/2022
Cc no spark Installed spark module no good Needs control Not getting power to spark module from Control ; ordrng 1 W11050556 (cntrl-elec)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Brian M
Job Details:
05/06/2022
Cc of leak Could not verify leak no visible evidence of leak Reseated all water line connections Doubled check drain tube Could not duplicate at this time
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB3
Near Lyndhurst, OH 44124
Brian M
Job Details:
05/06/2022
"Cc unit not powering on Found power going to control and then reset breaker several times then unit kicked on Needs control and would recommend replacement of ui ; ordrng 1 W10595568 (cntrl-elec) and 1 W10811164 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near University Heights, OH 44118
Brian M
Job Details:
05/06/2022
"Cc unit shaking and bouncing Found unit to be needing leveled Leveled unit and quoted rods for future If needed ; ordrng 2 WH16X26911 (rod & spring asm lef)s and 2 WH16X26910 (rod & spring asm rig)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details:
05/06/2022
"Customer complaint of shaking, shaking observed is normal, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Lakewood, OH 44107
Corina B
Job Details:
05/06/2022
"CC that the unit does not get hot. Confirmed. Found the heater open. Will need a new heater assembly. ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details:
05/06/2022
"Mark on fridge looks to not be caused by repair person. Upon viewing previous images mark is on door prior to repair I did find creases in floor, spoke to tech he stated that the customer supplied floor covering and a moving blanket and so he used it and it still made marks Customer said he should of known .. Took pic of floor hard to see with angle took pic of paper floor covering that was supplied ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Westlake, OH 44145
Corina B
Job Details:
05/06/2022
"Cust showed pop, sent pic. CC that the back left burner does not fit. Does not have the head and cap. Will need a cap and burner head. Cust can install part; ordrng 1 W11443577 (Burner cap)"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWQ00
Near Walton Hills, OH 44146
Brian M
Job Details:
05/06/2022
Cc of noise Found noise coming from icemaker Customer does not have water hooked up advised just to remove it removed icemaker for customer OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Corina B
Job Details:
05/06/2022
Entitlement is good. CC that the upper glide is broken. Confirmed. Replaced the rail. Opt test ok
We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Strongsville, OH 44149
Manny
Job Details:
05/06/2022
"Cc unit wont fill with hot water, verified and not hot water in the unit, knob is broken and sometimes wont go in a cycle, and timer shaft is really loose was able to get to wash cycle, and water Valve a little jittery when filling unit will need a water valve, timer and timer knob replaced, timer knob parts are discontinued, office to send to parts for nationwide search and if parts are found scheduled customer next service appointment ; ordrng 1 WP22001274 (valve- wat) and 1 WP22001026 (timer) and 1 22001198 (knob assy,timer (wh) Discontinued) and 1 22001265 (skirt dial(white) Discontinued)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Kent, OH 44240
Brian M
Job Details:
05/06/2022
Cc unit no longer cooling Found unit to be at 44 in fridge and 30 in freezer No frost pattern on evap Needs sealed system repair Unit is 4 weeks old customer wants seller to swap/return it .. customer calling meyers ; ordrng 1 W11598432 (Evap) and 1 W11547313 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WOD51EC7HW02
Near Lyndhurst, OH 44124
Jason N
Job Details:
05/06/2022
"Cc unit oven fan errorVerified upper oven fan speed error, f8e0. Ran manual fan test, fan bound up, trying to move but stuck. Pulled unit, found screw stuck in fan blade preventing movement. Reran fan test, good fan operation. Reinstalled unit, ran bake test ps on both upper and lower oven. Good preheat, no faults. Op test good."
We serviced a
WHIRLPOOL Stack w/d
Model GHW9150PW4
Near Cleveland Heights, OH 44118
Jason N
Job Details:
05/06/2022
"Cc unit not filling with waterRan diagnostics, found step 3 hot fill not working, no water coming in to unit. Unit needs inlet valve replaced. Unit has a dryer stacked on top, will need a second tech to unstack. Advised customer they can use unit at cold wash only until we can come back out. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details:
05/06/2022
Customer stated the control is locked in the office. And they do not have key to get in. Rescheduling.; schdld next appmnt for 5/10 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Joe O
Job Details:
05/06/2022
"Cc: not cooling, clickingCompressor not running upon arrival. Ran manual compressor test. Compressor seized, compressor excessively loud when attempting to start. No signs of leak. Needs compressorCompressor out of stock. Office to reschedule; ordrng 1 W11574734 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHW0
Near Elyria, OH 44035
Marie V
Job Details:
05/06/2022
Cc that the top rack wheel broke on one side. Confirmed. Replaced adjuster kit. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011MW2
Near Wickliffe, OH 44092
Joe O
Job Details:
05/06/2022
"Cc: dryer not starting, loud thumpingFound screws holding rear bearing came loose. Reseated bearing screws. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Jason N
Job Details:
05/06/2022
Cc unit upper rack wheels broke offConfirmed right side rack adjuster wheel broke away from bracket. Replaced both upper rack adjusters using customer supplied pre Id part. Op test good.
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Mentor, OH 44060
Dan H
Job Details:
05/06/2022
"Customer complaint that oven light is hanging out, confirmed, no damage to light, reinstalled, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Cleveland, OH 44130
Jason N
Job Details:
05/06/2022
"Cc unit making a squeal or squeak sound during cycle Verified noise during test cycle. Found belt idler pulley seized to shaft, bushing is worn. Replaced belt idler pulley using customer supplied pre Id part. Reran operation test, no abnormal noise heard. Op test good."
We serviced a
GE ICE MAKER
Model ZDIS150WSSD
Near Kirtland, OH 44094
Dan H
Job Details:
05/06/2022
"Customer complaint that unit is not working after clean cycle, turned unit on, water flushed, reservoir filled, compressor started, condenser fan is running, recirculating pump is not running, control is not sending 12vdc, unit needs new control, customer does not want repair at this time ; ordrng 1 WR55X11009 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Chardon, OH 44024
Dan H
Job Details:
05/06/2022
"Customer complaint that right front and right rear burners are not working, burners are missing burner caps, customer put burner caps back on, burners lit right up, repeated several times with same results, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Geneva, OH 44041
Dan H
Job Details:
05/06/2022
"Customer complaint that upper rack fell out, serial number and heater are excluded from SP W11540964, heater has already been updated, found upper rack had fallen out of tracks and jammed, found left side rack wheels broken, installed new rack Customer complaint that upper rack fell off, found upper rack adjusters broken, installed new adjuster, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44111
Corina B
Job Details:
05/06/2022
"CC that the unit is not spinning the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED,. Found the basket leaning forward. Leveled the washer. Ran a manual stand spin, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model GAFZ21XXMK01
Near Broadview Heights, OH 44147
Jason N
Job Details:
05/06/2022
"Cc unit making loud noise Customer stated unit was making a loud whiring noise intermittently but has since stopped. Found unit working as designed at this time. Turned unit cooling on and off several times, compressor, and fans starting properly with abnormal noise or operation. Could not duplicate noise complaint at this time. Advised customer to record noise if issue returns."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Independence, OH 44131
Jason N
Job Details:
05/06/2022
"Cc unit making buzzing noise when ice maker fills with ice.Ran manual ice maker cycle, did not notice any abnormal sound a this time. Customer stated its usually louder. Advised we can try replacing inlet valve but may or may not remedy sound. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11548535 (Dual valve)"
We serviced a
KENMORE WALL OVEN
Model 79041392400
Near Austinburg, OH 44010
Dan H
Job Details:
05/06/2022
"Customer complaint that top oven is not working, confirmed , found control not sending power, unit needs new control, customer does not want repair ; ordrng 1 316429800 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM00
Near Kent, OH 44240
Brian M
Job Details:
05/06/2022
"Cc no ice Found icemaker motor broken fingers will not spinNeeds icemaker ; ordrng 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Berea, OH 44017
Manny
Job Details:
05/06/2022
"Cc WI-FI always active even when not using the app, stated that the main control has already been replaced, and issue setting the unit to bake or broil and light no turning red when in cycle, ran diagnostics and no codes found, try running broil and get invalid selection tone, bake and convection are fully functional, turned off Wi-Fi and reset power to the control, set unit to broil and good operation, explain to customer how to turn off the Wi-Fi and emailed a copy of the user manual with the different indicator lights and the meaning of them, unit is working as designed after power reset, opt test ok."
We serviced a
KENMORE WASHER
Model 110829791000
Near Westlake, OH 44145
Manny
Job Details:
05/06/2022
"Replaced latch set unit in drain and spin, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB3
Near Cleveland Heights, OH 44106
Corina B
Job Details:
05/06/2022
"CC that the unit is filling with water. No water in the tub. Did raise the drain hose above the sink with zip ties. Started a cycle, unit drained. Opt test ok"
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Ravenna, OH 44266
Brian M
Job Details:
05/06/2022
Cc all burners heat are to high Found unit functioning properly Customer not satisfied with design and functions of unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, OH 44145
Manny
Job Details:
05/06/2022
"Cc unit freezing item on the bottom shelf, ran all the test on the troubleshooting guide and all components pass only thing in the guide the makes sense at this time would be the overload, Call techline spoke to Adrian to document the findings, he asked to provide a picture of the unit overload, sent pictures, he stated that this will cause things to freeze due to the lack of air flow in the FF, advise customer to unload some items to allow proper air movement ins both cavities. Unit is working properly but its overload. Explain to customer that because the amount of food in the unit it can cause it to freeze and sometimes not to cool, Opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, OH 44118
Corina B
Job Details:
05/06/2022
CC that the door is not flush and hard to close. Called t/l ED file # 7733598619 Unit is non repairable. Took pictures of damage.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Seven Hills, OH 44131
Jason N
Job Details:
05/06/2022
Cc unit gasket pulling away from doorFound upper right corner of gasket had pulled out of track. Added some white silicone to gasket track and pushed back into place on door. Advised customer to go easy opening door until silicone cures. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU927QWDB1
Near North Olmsted, OH 44070
Manny
Job Details:
05/06/2022
"Cc unit was leaking, went to close the door and noticed that the door is hitting the cabinet and not closing all the way, therefore causing the 7nit to leak, moved unit a bit to the right and door is closing properly. Opt test ok"
We serviced a
GE WASHER
Model WLSR3000G5WW
Near Geneva, OH 44041
Dan H
Job Details:
05/06/2022
"Customer complaint that unit goes off balance real easy, suspension is good, ran drain and spin cycle, unit spins properly, customer put load in basket, started normal wash, unit filled, advanced to spin cycle, unit spun out, unit did not go off balance, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mantua, OH 44255
Brian M
Job Details:
05/06/2022
Customer received wrong part ; ordrng 1 W11579560 (Icemaker) and 1 W10846539 (evaporator fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Madison, OH 44057
Dan H
Job Details:
05/06/2022
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged , cleared evaporator drain tube, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Amherst, OH 44001
Marie V
Job Details:
05/06/2022
"Cc that the unit is not washing. Confirmed. Motor is getting 120V, not running. Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Wellington, OH 44090
Marie V
Job Details:
05/06/2022
"Cc that the unit sometimes it will show an error code about water temperature when washing. Ran diag found error code F3E3 inlet water temp fault, F0E4 spin limited by water temperature. Fault is stored when the inlet thermistor is detected to be open or shorted. Replaced water valve. Ran calibration and auto test. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Marie V
Job Details:
05/06/2022
"Took pics cabinet is damaged. Advice cust to open the box and inspect the cabinet, if is damage take pics and call the office so we can reorder part. Office will contact once they have eta on the part ; ordrng 1 W10676680 (Cabinet)"
We serviced a
GE DRYER
Model DCVH480EK0WW
Near Cleveland, OH 44105
Jason N
Job Details:
05/06/2022
"Installed drum drive belt. Ran dryer op test, good tumble and heat. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Westlake, OH 44145
Marie V
Job Details:
05/06/2022
"Cc that unit is not cooling. Took pressure reading. -10 low side and 35* high side. Low on Freon. Added nitrogen , no leaks. Replaced compressor, filter dryer. Heat exchanger and heater pan and evaporator. Put unit into 29 vacc. No changes on gages. Filled with. R134a 6.75 oz. Good frost pattern. Op test okAdvice cust to allow unit 24 hours to reach normal temps"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Shaker Heights, OH 44122
Jason N
Job Details:
05/06/2022
"Cc unit not washing dishesRan diagnostics, found codes 7-1 for no heat and 4-3 for motor not running. Wash motor did not turn on during diagnostics, unit will need pump/motor assembly replaced. Replaced pump/motor assembly using customer supplied pre Id part. Reran diagnostics test in entirety to reinitialize heater circuit. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44123
Joe O
Job Details:
05/06/2022
"Cc: off balance/ not levelFound u it never leveled. Customers floor is uneven, and legs maxed out on one side and max in on the other. Adjusted unit the best possible to corner balance. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model LER8648PQ1
Near Cleveland, OH 44119
Joe O
Job Details:
05/06/2022
Cc: not startingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit receiving proper power. Found thermal fuse open. Needs thermal fuse; used 1 3392519 () from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near Highland Heights, OH 44143
Joe O
Job Details:
05/06/2022
"Cc: not fillingFound debris in drain pump. drain pump propeller broken. Needs drain pump; ordrng 1 WPW10531320 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Highland Heights, OH 44143
Joe O
Job Details:
05/06/2022
Cc: doors not alignedAdjusted door. Op test ok Customer showed pop
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Madison, OH 44057
Joe O
Job Details:
05/06/2022
Installed console. Tested. Some keys still intermittently working. Unit pulled a f9e0(miswired) and f1e1(internal error). Found unit is receiving proper power to control. Terminal block wired correctly. Needs control and ribbon cable; ordrng 1 W11099784 (cntrl-elec) and 1 W11025616 (harns-wire)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details:
05/06/2022
"Replace sensor,and preheat oven it reach to 350 but slow notice customer has 10 year warranty on element Im going to order part and replace it and see if when is preheat it will go a little faster but if it does the same is the way is design ; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Grafton, OH 44044
Gabriel P
Job Details:
05/06/2022
"Follow all step of seal system,had problems sawdering cap tube notice it was aluminum so I had to use lock ring which it fix issue no leaks after I put in to vacuum and when to charge it I ran out of r 600 buying one on Saturday office add customer for Tuesday ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
05/05/2022
Customer had questions on how to use the unit Nothing wrong with unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details:
05/05/2022
Installed ui Advised to watch
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parma Heights, OH 44130
Gabriel P
Job Details:
05/05/2022
"Ran diagnostic found no error codes,also ran calibration and auto test pass also check hot and cold water pressure is good and ran a load is good cannot find and issue at the moment"
We serviced a
GE REFRIGERATOR
Model GFE28GELEDS
Near Madison, OH 44057
Dan H
Job Details:
05/05/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 34 degrees, compressor is running, found freezer section evaporator frozen solid, defrost heater and thermostat are open, unit needs new defrost thermostat and heater; ordrng 1 WR51X10131 (Htr) and 1 WR50X10108 (Def tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Garfield Heights, OH 44125
Gabriel P
Job Details:
05/05/2022
When arrive notice drain pump was not coming on check drain pump found one of wire snap re wire with wire nut and electrical tape then started working ran rinse and spin pass customer kept harness just incase
We serviced a
GE COOKTOP GAS
Model ZGU385NSM2SS
Near Chagrin Falls, OH 44023
Corina B
Job Details:
05/05/2022
"Replaced the transformer and spark module. Opt test ng. The front left burner keeps sparking. Will need the harness. ; ordrng 1 WB18X23942 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44052
Angel
Job Details:
05/05/2022
Cc that unit was not cycling. Verified and found drain hose on ground explained to customer that the drain hose has to be at least 38 off ground about washer level tested unit with drain hose off ground to show customer and filled and washed as should. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cleveland, OH 44113
Corina B
Job Details:
05/05/2022
"CC that there is a fault code f8e4. Confirmed. Found water in the drain pan, removed the water. Tightened the connections to the water supply. Found the ui buckling. Will need a new ui. Customer is calling whirlpool to see if theyll cover parts; ordrng 1 W11413963 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK2
Near Cleveland, OH 44135
Manny
Job Details:
05/05/2022
"Cc unit gives error F3E1, verify and found code F3E1 for pressure switch fault, took unit apart and found corrosion on pressure switch connector, unit will need the upper harness replaced. ; ordrng 1 W11318752 (harns-wire)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WSZ57L18DM04
Near Beachwood, OH 44122
Brian M
Job Details:
05/05/2022
Customer showed pop took pic Cc no cool found compressor locked up Needs compressor and filter drier ; ordrng 1 WPW10750849 (compressor) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Ashtabula, OH 44004
Dan H
Job Details:
05/05/2022
"Customer complaint of loud noise and water dripping, confirmed, bearings in gearcase worn out, valve is seeping, unit needs new gearcase and valve, customer does not want repair ; ordrng 1 W11454372 (Gearcase) and 1 W11158805 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details:
05/05/2022
CC that there is and error code. Confirmed. Found the door switch not plugged in. Reconnected the door switch. Unit started. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kirtland, OH 44094
Joe O
Job Details:
05/05/2022
"Installed control, gasket, slides. Found door has dent on front. Steamed out evaporator. Advised customer to allow 24 hours for temps to adjust. Re ordering doorOffice to reschedule; ordrng 1 W10815695 (dor-fip ss)"
We serviced a
GE RANGE
Model JHP560V4AD
Near Cleveland Heights, OH 44106
Corina B
Job Details:
05/05/2022
CC that the unit burner is not heating. Confirmed. Found the wire to the receptacle broken. Replaced the receptacle from surplus t/s. Heated a pan of water. Opt test ok. Did not charge cust for part; used 1 330031 (Rcptcl-ele) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Willoughby Hills, OH 44092
Joe O
Job Details:
05/05/2022
Cc: hitting floor when filled with water and clothingCustomer stated when washing 4 towels the unit was hitting the floor. He led suspension. Suspension rods test good. Advised customer on loading. Ran bulky items cycle. Found unit almost hitting floor. Unit not leveled. Front needed raised. Raised front of machine. Found suspension rods bottom out before hitting floor. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Euclid, OH 44132
Joe O
Job Details:
05/05/2022
Cc: not advancing in cycleFound drain hose on floor. Advised customer on drain hose. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eastlake, OH 44095
Joe O
Job Details:
05/05/2022
Cc: not washingCustomer stated the ran a load 3 times and unit would not clean the dishes. Found error codes f4e3(wash motor not running) f7e1(no heat). Found sump not running. Found sump receiving proper power. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Jason N
Job Details:
05/05/2022
"Cc unit still not making iceFound ice in ice maker but did not harvest. Ice maker will operate in manual harvest mode. Ordering ice maker. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11284458 (Icemaker)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Avon, OH 44011
Angel
Job Details:
05/05/2022
"Cc that unit is not heating. Ran unit and it would not heat checked power to unit and was good took apart unit and found heating element open will need heating element replaced. Gave customer estimate and they stated there more interested in buying a new unit. Opt test ok.; ordrng 1 DC97-14486A (Heating elemt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Ashtabula, OH 44004
Dan H
Job Details:
05/05/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 38 degrees set to 38 degrees , freezer section temperature at 1 degrees set to 2 degrees , air damper is working, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Amherst, OH 44001
Marie V
Job Details:
05/05/2022
"Replaced control, op test no good. Ordering main control board and Ui by tech sheet.; ordrng 1 W11093254 (Panel) and 1 W11179310 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Parma, OH 44134
Manny
Job Details:
05/05/2022
"Cc unit not washing, ran diagnostics everything operational, unit is working as designed, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44103
Corina B
Job Details:
05/05/2022
"CC that the 7 it is not cooling. Confirmed, found the ff fan not turning on. Ran diag fan turns on. Will need a control and cover. Cust called whirlpool and has a concession. Office to reschedule appointment; ordrng 1 W11533213 (Control) and 1 W11395558 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB8910AWB
Near Cleveland Heights, OH 44106
Corina B
Job Details:
05/05/2022
"CC that the unit does not turn on and does not start. Confirmed. Found the control with burn marks. Will need a new control. Part is nla. ; ordrng 1 99002235 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Euclid, OH 44117
Corina B
Job Details:
05/05/2022
CC that the unit is not getting hot. Confirmed. Checked the outlet l1-n 120volts l2 -n 120 volts l1-l2 0 volts will need an electrician. Advised cust to replace the vent. Opt test ok
We serviced a
KENMORE DRYER
Model 110.879801
Near Mentor, OH 44060
Joe O
Job Details:
05/05/2022
"Cc: squealingFound rollers worn, and belt dry rotted. Installed dryer repair kit. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Lyndhurst, OH 44124
Jason N
Job Details:
05/05/2022
"Cc unit leaking in freezer section, ice buildup Confirmed ice buildup on freezer bottom, evaporator drain tray iced over. Found drain tube clogged. Unit needs updated drain tube. Replaced drain tube using truck stock part. Cleared ice from freezer section, steamed drain tray clear. Ensured good flow through drain hole. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Beachwood, OH 44122
Jason N
Job Details:
05/05/2022
"Cc unit clean light flashing and unit beepingConfirmed unit in flood mode. Found drip tray full of water, setting off float switch. Emptied tray. Ran wash cycle to determine source of water leak. Found excessive suds in unit when running wash test. Used powdered coffee creamer to bind suds and flush system. Advised customer to try different detergent brand and ensure running unit with a full load."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Mayfield Heights, OH 44124
Jason N
Job Details:
05/05/2022
"Recovered refrigerant. Installed compressor, evaporator and uv dye drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 4.9oz. Of r134a. Low side stable at 3 psi, good frost pattern starting on evaporator. Advised customer to allow up to 24 hours for unit to return to desired temperatures. Op test good."
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Cleveland, OH 44105
Brian M
Job Details:
05/05/2022
Cc unit not sparking nothing igniting Found outlet to be dead Needs outlet looked at Advised to call landlord
We serviced a
SAMSUNG DRYER
Model DVG45N5300WA3
Near Chardon, OH 44024
Jason N
Job Details:
05/05/2022
"Cc unit not heating Confirmed unit is not heating. Found ignitor not glowing, upon closer inspection, ignitor is cracked. Unit will need ignitor replaced. ; ordrng 1 DC47-00022A (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
Manny
Job Details:
05/05/2022
"Cc that she cant hear the fan running, found evap cover in frost and ice, steamed evap took 25 mins to steamed and be able to remove the cover, found freezer fan not running and the fan grommet was torn apart and stuck on the fan shaft and it wont move, unit will need evap harness and fan grommet ; ordrng 1 W11249950 (Fan grommet) and 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TF5
Near Jefferson, OH 44047
Dan H
Job Details:
05/05/2022
"Customer complaint that 7nit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at-20 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporatorfan motor; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Painesville, OH 44077
Dan H
Job Details:
05/05/2022
"Customer complaint of hot oil smell when drain pump is running, found gear oil all over drain pump , motor and rotor, unable to remove washplate, unit needs new gearcase, motor, rotor, slider, wand washplate, parts are out of stock so not scheduling return appointment ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
GE RANGE
Model JGBP30WEA3WW
Near Maple Heights, OH 44137
Brian M
Job Details:
05/05/2022
"Cc unit not baking Found igniter to be weak Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Broadview Heights, OH 44147
Manny
Job Details:
05/05/2022
"Cc knob broken and all the other knobs are not straight also top oven bake not working, all valve are bent and u it will need top bake igniter, and the RF knob; ordrng 1 W10806878 (manifold) and 1 WP7432P143-60 (igniter- b) and 1 W11188749 (knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bay Village, OH 44140
Angel
Job Details:
05/05/2022
"Replaced fan and harness with thermistors, drip pan was changed as well because it was bowed and seals for icemaker cover on back also steamed out seal on freezer seal to expand because customer is having a frost issue in one corner of door seal. Opt test ok."
