Chad P.

KSSS48QJT00 KITCHENAID REFRIGERATOR Found condenser fan not running. Used tape measure to turn blade. Fan took off and started to run. Motor is weak. Needs condenser fan motor replaced. Large built in. No access to fan from the front. Unit will need to be pulled. Two techs required

Chad P.

WRT316SFDW00 WHIRLPOOL REFRIGERATOR Found solder joint sill leaking. Repaired and charged. Verified pin hole did solder closed. Op test ok. ; Job Cmpltd

Chad P.

GD5RVAXVY05 WHIRLPOOL REFRIGERATOR Found comp coming on and off. Removed power from unit let sit for a few minutes. Tested comp. windings check good. Turned power back on. Comp statred and ran. Let unit run for several minutes. Issue did not return. Advised to monitor unit. Op test ok. ; Job Cmpltd

Chad P.

MVWB855DC MAYTAG WASHER Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL

Chad P.

ET1PHKXPT02 WHIRLPOOL REFRIGERATOR The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak

Chad P.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found unit not defrosting. Froced defrost. No good. Removed back panel and checked bimetal and heater. Both check good. Wiring and power check good. Needs defrost control. Manually defrosted evap to try and give the cust some cooling. Advised to freeze bottels of water to assist unit in cooling correctly. ; ordrng 1 WPW10352689 (CONTROL),

Jeff M.

LDE7304ACE MAYTAG DRYER The unit is making a squeaking noise I took the machine apart I could not locate a damaged part I applied grease to the rear rollers and tensioner pulley unit tested good;

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Paul H.

MVWB855DC1 MAYTAG WASHER Ran diagnostics, f5e2 lid lock issue, ran auto test, lid did not lock, examined connection, good, no obstructions to latch, can hear control attempting to lock, needs latch assembly; ordrng 1 W10861642 (latch)

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced gasket and leveled unit, good seal, op test ok.; Job Cmpltd,

Corina B.

WED4815EW1 WHIRLPOOL DRYER 7/7/17 16:47: CB there 7/7 FRI, 16:09 to 16:43, CC that the unit gets to hot. Found the vent is smashed. Advised the cust to get an rigid elbow for the vent. Cycled the dryer and the heater is cycling properply. Optest ok.; Job Cmpltd,

Corina B.

JGD3536BS00 JENN-AIR COOKTOP Replaced the parts listed. Optest no good. Called GS had me check the outlet, hot/ neutral are reverse. There was a contractor was here and reversed the wires. Checked to make sure its grounded. Turned cooktop on, Optest ok. ; Job Cmpltd

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR , Replaced the part listed. Optest ok. ; Job Cmpltd,

Corina B.

A608 MAYTAG WASHER CC that the unit will not cycle. Called BB Removed the front panel and he said it needs a snubber. We do not have to proper tools to replace the part. Job Cmpltd

Corina B.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Ff 46 fz fz 12 removed the evap cover, evap has a frost pattern threwout. Called BB and he said the ff top shelf is overpacked with food. Rearranged the food, advised cust to not overpack the shelfs. Optest ok.; Job Cmpltd,

Corina B.

MFF2558VEW2 WHIRLPOOL REFRIGERATOR CC that the ff is not keeping cold. Ff 45 fz 10 removed the evap cover, evap covered in frost. ran diag forced a defrost 4.19 amps on the defrost heater. Used steamer to steam evap. Replaced the jazz board from t/s. Brought core back for return.Programmed jazz board. Advised cust to keep unit off for 12 hrs to completely defrost the unit. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd

Corina B.

WFG540H0ES0 WHIRLPOOL RANGE CC getting an error code f3e0. Checked oven sensor, 1000 ohms. Will need a new control and oven sensor. Called GS to order parts. ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec), schdld next appmnt for 7/12 WED

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Installed new control, went to recalibrate, control sparked and shorted, control is receiving 120 volt, water valve has correct resistence, drain pump motor not showing correct resistence, ordeing drain pump motor and re ordering control, spoke with gs ordering parts,; ordrng 1 W10484681 (cntrl-elec) and 1 WPW10276397 (pump-water), schdld next appmnt for 7/13 THU

Chris H.

MDB4949SDZ MAYTAG DISHWASHER Appliance manager is out for the day, other team members cannot locate the part, i cannot locate the part, talked with bb, not rs office to do research ; Job Cmpltd WDF330PAHW0 WHIRLPOOL DISHWASHER Customer complaint that unit wouldnt start, and parts are missing, hooked up start box, panel illuminated, seems to be responding, unable to connect water to run full cycle, diagnostics no codes stored, tested unit the best i could without being installed, part missing is rinse aid cap, found exact cap on a damaged unit they are throwing away, installed cap, op test good ; Job Cmpltd

Chris H.

FFBD2408NSOA FRIGIDAIRE DISHWASHER Customer complaint that unit will not close, found hinges binding causing the lower inner door to depress the gasket too much, adjusted hinges, op test good

Chris H.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint that unit keeps tripping the gfi recepticle, instructed customer that unit should not be plugged into a gfi recepticle, ran diagnostics found overload and off balanced load and loss of power, cleared codes, unit completed service cycle, customer needs a certified electrician to replace recepticle, unit is operating as designed; Job Cmpltd

Chris H.

MDB2200AWZ WHIRLPOOL DISHWASHER Customer complaint that unit is leaking from the tub, found unit leaking from the sump housing, part is showing as discontinued, unit cannot be repaired, customer to purchase new unit ; Job Cmpltd

Chris H.

WED5610XW1 WHIRLPOOL DRYER Customer complaint that unit takes a long time to dry, started unit on high heat timed dry, unit is heating, removed vent, found lots of lint lodged inside, customer needs to have venting cleaned out to the exterior vent, unit operates as designed ; Job Cmpltd

Chris H.

ALG643RAW WHIRLPOOL DRYER Customer complaint that unit is not heating correctly, ignited then flame wouldnt re ignite, found unit needs new gas coils, qouted customer, replaced coils from ts,op test good, customer has plastic style venting, advised this is a fire hazard and should be replaced with a solid metal or semi rigid style venting; used 1 279834 (COIL) Job Cmpltd

Chris H.

MVWC200BW0 MAYTAG WASHER Customer complaint that unit is leaving residue on the clothes, confirmed, found inner basket rusted causing the rust to stain the clothes, unit needs a new inner basket, qouted customer, customer does not want repair, wants to buy new unit,

Chris H.

MMV5208WS1 WHIRLPOOL MICROWAVE Customer complaint that unit will not start and has no power, found interlock switches broken, unit is receiving power, replaced switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Dan H.

WTW5900TW0 WHIRLPOOL WASHER Customer complaint that unit is not spinning out clothes, confirmed, found clutch slipping, unit needs new clutch; ordrng 1 285785 (CLUTCH) schdld next appmnt for 7/13 THU

Dan H.

WMH53520CS5 WHIRLPOOL MICROWAVE Customer complaint that light under unit will not shut off, confirmed, unplugged unit for a few minutes, plugged back in, control still contstantly sending 120vac, unit need new control; ordrng 1 W11100597 (CNTRL ), schdld next appmnt for 7/13 THU

Dan H.

MDB4949SDH3 MAYTAG DISHWASHER , Customer complaint that unit went dead right after installers left, control panel is unresponsive, found supply power cord disconnected, reconnected power wire, control panel lit up, started normal wash cycle, op test good,; Job Cmpltd

Dan H.

WDT720PADM0 WHILRPOOL DISHWASHER Customer complaint that customer ran unit 3 times and soap never dissolved, started normal wash cycle, unit filled, wash motor never started, wash motor recieving 120vac, unit needs new sump assembly, customer does not want repair;

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found screw stuck in fresh food section door gasket(see pics), removed, door gaskets are all sealing now, op test good ; Job Cmpltd,

Dan H.

WSSH300G0WW GE WASHER Customer complaint that conrol panel lights come on randomly and is leaking, unit unplugged when tech arrived, plugged unit in, watch control panel for a few minutes no light randomly lit, started normal wash cycle, no leaks found, cancelled cycle, watched unit sit in standby for 10 minutes, no light randomly lit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 62 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box, compressor started, let run 10 minutes, frost pattern improved, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours before restocking; used 1 8201786 (STARTER) Job Cmpltd

Dan H.

KDFE104DSS3 KITCHENAID DISHWASHER Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 90 degrees, advised customer to run hot water in sink before starting unit, found soap dispenser door not closing, unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Dan H.

KOCE500ESS05 KITCHENAID MICROWAVE Installed new broil element plate and screws, op test good ; Job Cmpltd

Corina B.

PLHS67EESB9 FRIGIDAIRE REFRIGERATOR CC that its not holding temps. Fz 20 ff 46 compressor amp drawl is .83 amps. Condensor is clean. Removed the evap cover and the top of the evap is covered in frost. Will need a new evap. Cust does not want to repair

Robert A.

WHIRLPOOL RANGE WFG505M0BW1 Complaint, left front burner not always igniting, cleaned burner, tested several times, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRV986FDEM01 Installed auger motor, op test ok; Job Cmpltd,

Corina B.

KRFC300EBS00 KITCHENAID REFRIGERATOR Replaced the left FF door. There was no part for the ff door. Cust had it directly come from whirlpool; Job Cmpltd,

Corina B.

NTW4605EW0 AMANA WASHER Ran diag fault codes lid lock, oversuds and motor speed basket. Replaced the lid lock and found the pulley laying on the floor the shield had a hole from where pulley fell off, from overloading the unit. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels =1 load. Used the shield and the lid lock off of the t/s. ; used 1 W10838613 (LATCH), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd

Tim G.

WHIRLPOOL DRYER WED4815EW1 Complaint that the unit is not running. Checked and found when starting the unit a loud grinding sound from the blower housing. Removed panel and cover and found a Allen key in the blower housing. Removed and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Corina B.

MDB7749SBM3 MAYTAG DISHWASHER Replaced the control panel. Ran a calibration. Optest ok

Chris H.

MDB7749SBM1 MAYTAG DISHWASHER Installed new panel, op test good ; Job Cmpltd

Chris H.

MGR8700DS2 MAYTAG RANGE Customer complaint that unit is not heating properly and that the burners are too high, customer is basing this off a metal thermometer, started unit on bake at 350, unit heated temp at 330, calibrated temps on control, retested, op test good ; Job Cmpltd

Chris H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not coollind properly, ff temp at 48 frz temp at 0, ff evap is covered in ice build, temps are set to close to freezing, corrected temps, steamed out evap, op test good ; Job Cmpltd

Chris H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit was not making ice, ice bin is full, found frost build up on right side of freezer from drawer not being closed all the way, explained to customer that if temps are to high in the freezer the icemaker will not make ice since its temps will be higher as well, instructed to make sure freezer drawer is shut all the way, op test good ; Job Cmpltd

Tim G.

MAYTAG DRYER MGDC215EW2 Installed new switch, op test good sound now gone. ; Job Cmpltd,

Tim G.

MAYTAG DRYER MGDC215EW2 Installed new switch, op test good sound now gone. ; Job Cmpltd,

Chris H.

WDT720PADW2 WHIRLPOOL DISHWASHER , Customer complaint that unit sometimes has water in the bottom of the unit, drain pump is operating and free of debris, found drain hose lower then the garbage disposal allowing water to flow back into machine, corrected drain hose, op test good; Job Cmpltd,

Chris H.

MVWX655DW1 MAYTAG WASHER , Customer complaint that unit was just humming, stated he filled unit with hose then it started working, unit was in a continuous drain cycle, ran diagnostics found over suds condition and hot cold reversed, corrected hoses, advised customer on proper load size and soap usage, unit is operating as designed; Job Cmpltd,

Jessica S.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR , Installed new door hinge and closer, op test good ; Job Cmpltd

Chris H.

JJW9630DDS JENN-AIR RANGE Customer complaint that unit is displaying a 4d21 error code, error code is fan speed low rpm error, lower fan is operating,upper fan is receiving power, unit needs a new upper cooling fan, confirmed with bb, ordering part ; ordrng 1 WP74008383 (fan- tange ), schdld next appmnt for 7/13 THU

Dan H.

GD5YHAXNL03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 37 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1.6amps, condenser is clogged with dust and debris, condenser needs cleaned and thermostat, customer does not want repair at this time, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line

Jessica S.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened valves, filled tub, started drain pump, no leaks found, unit is operating as designed ; Job Cmpltd,

Dan H.

KBFS25EWMS3 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, drain tube covered per Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Dan H.

GTS18KBMBRBB FRIGIDAIRE REFRIGERATOR Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared evaporator drain tube, op test good ; Job Cmpltd

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 1amp, condenser is clean, door gaskets are sealing, spoke to bb suggested customer fill empty space in fresh food section and freezer section with jugs of water to seek if that helps unit maintain temperature, will call customer tomorrow to get results; Job Cmpltd

Dan H.

KDTM354DSS4 KITCHENAID DISHWASHER Customer complaint that soap dispenser door is not opening, found dispenser door gasket binding door shut unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Dan H.

WFG515S0EW1 WHIRLPOOL RANGE Installed new main control board, op test good ; Job Cmpltd,

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Corina B.

WFG505M0BW WHIRLPOOL RANGE Replaced the parts listed. Unit is not hooked up. ; Job Cmpltd MVWB835DW1 MAYTAG WASHER CC that there is excessive vibration. Ran diag no codes. Ran a rinse and spin. Could not duplicate the problem. No vibration. Optest ok.; Job Cmpltd,

Corina B.

WTW8700EC0 WHIRLPOOL WASHER CC that f5 keeps flashing. Plugged unit in and f5 keeps flashing. Will not go into diag. Called BB to order a main control and lid switch. ; ordrng 1 W10812415 (cntrl-elec) and 1 W10861642 (latch), schdld next appmnt for 7/12 WED

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR Found an ice build on the back of the left hand of the ff. Found sevice pointer W10739305 to replace the Valero seal and the adapter. Called BB to order parts. ; ordrng 1 W10612142 (adapter 7568) and 1 W10739629 (gasket 716), schdld next appmnt for 7/12 WED

Corina B.

MEDX6STBW1 MAYTAG DRYER CC that the dryer will not start. Found the start button is knocked off. Re-installed the start button. Plugged unit in and cycled the unit. Optest ok.; Job Cmpltd

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE Replaced the parts listed. The oven light does not work. Found the door switch is open. Called BB to order part. Atten erian maintenance when shipping part. ; ordrng 1 9757238 (switch-door), schdld next appmnt for 7/11 TUE

Corina B.

WDF560SAFM1 WHIRLPOOL DISHWASHER Replaced the inlet valve. Did not run unit, its not hooked up. ; Job Cmpltd

Chris H.

JGB650SEFSS GE RANGE Customer complaint that units center burner flame doesnt burn evenly, found center burner head dirty, cleaned burner head flame is now even, op test good ; Job Cmpltd, FGHS2655PF4 FRIGIDAIRE REFRIGERATOR Customer complaint that unit is dispensing crushed ice occasionally when set to cubes and the the ice comes out fast, confirmed crushed ice complaint, solenoid checks good, fault is in ice crusher, ordering complete bin, confirmed with bb; ordrng 1 241860810 (ice container assy), schdld next appmnt for 7/11 TUE

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Complaint, not making ice, freezing food in ff, moisture in ff, frz -1, ff27Needs facia kit per svc pntr R8178796-A, i/m cycled and filled on its own, Ran diagnostics, damper failed, needs damper; ordrng 1 W10323239 (FACIA KIT) and 1 WPW10247377 (DAMPER), schdld next appmnt for 7/13 THU ! [**], saved tckt [SdLink\294131a.png], saved tckt

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Gasket was not cooperating, right on last corner install, door liner cracked, part is discontinued, gs will look into it ; schdld next appmnt for 7/12 WED

Robert A.

WHIRLPOOL DISHWASHER MDB7749AWB1 alled wptl rick, auth for panel part only. Auth. S25453Sr 7719503615Replaced panel, op test ok Please refund difference; Job Cmpltd,

Chris H.

PVM9179SF1SS GE MICROWAVE Installed new door, op test good; Job Cmpltd

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the start switch is loose. Checked and found the switch was not locked into place causong the switch to be pushed in completely in. Reinstalled switch, op test good. ; Job Cmpltd, s

Tim G.

KITCHENAID COOK TOP KCGD500GSS00 Installed new cooktop, op test good. ; Job Cmpltd,

Chris H.

WFG515S0EW0 WHIRLPOOL RANGE Customer was unable to remove glass light cover in oven to replace bulb, removed cover, unit is under aarons warranty confirmed with gv, op test good ; Job Cmpltd

Chris H.

JGS9900BDB WHIRLPOOL RANGE Installed new parts, op test no good, found one broken wire, fixed, still tested no good, found contacts on spark module intermittently making contact, adjusted all contacts, op test good ; Job Cmpltd

Chris H.

NED4655EW1 WHIRLPOOL DRYER Customer complaint that unit is not starting, found unit is not receiving voltage, found breaker tripped, reset breaker had 240 volts at back of unit, if problem persists customer will need to contact a certified electrician, op test good; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM0rz0 ff52, found ff evap frozen, ran diognastics, fan not running, thermistor open, needs fan, harness, thermistor kit; ordrng 1 W11087438 (FAN/THERMISTOR/HARNESS), schdld next appmnt for 7/12 WED ! [**],

Robert A.

AMANA WASHER NFW7200TW Found unit not draining, lines clear, pump just making noise, needs pumpDrained water watched spin, good; ordrng 1 WPW10175948 (PUMP123.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/12 WED !,

Robert A.

WHIRLPOOL WASHER LSQ9030PQ0 Found drain pump leaking, center shaft of trans spins free, needs trans, spin tube damaged, , adj dogs (smooth) clutch greasy; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (BASKET DRIVE) and 1 WP21366 (NUT) and 1 WP3363394 (PUMP) and 1 WP389140 (DRIVE BLOCK), schdld next appmnt for 7/12 WED ! [**],

Robert A.

MAYTAG WASHER MVWX655DW1 Ran diagnostics, sensor fault, checked connection, found cap unplugged, reconnected, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,

Dan H.

RF364LXMQ WHIRLPOOL RANGE Customer complaint that unit is overheating, ran diagnostics found f3e2(bake/broil over range) error code, oven temperature sensor measures at 2700 ohms, should be 1100 ohms, unit needs new oven temperature sensor ; ordrng 1 WPW10181986 (oven temperature sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/11 TUE

Robert A.

WHIRLPOOL REFRIGERATOR WRF540CWBB01 Installed frz light switch, op test ok; Job Cmpltd,

Dan H.

LGGF3043KFB FRIGIDAIRE RANGE Customer complaint that oven is not heating, started bake for 350 degrees, oven burner did not light, ignitor barely glowing, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR ) from stock, Job Cmpltd

Robert A.

FRIGIDAIRE DRYER AGQ7000ES1 Founf e68 code, stuck key, cleared code, tested keys, ran unit unit running and heating, cust states that unit will run, but stops and flashes code, needs uiCust to let us know; ordrng 1 134557200 (pc board202.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd

Dan H.

FPID2497RF1A FRIGIDAIRE DISHWASHER Customer complaint that unit is not draining, started normal wash cycle, cancelled cycle after unit filled, unit drained, repeated several times, with same results, unit is operating as designed ; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Ff38, frz-5, comp and fans running, ice bin full, i/m cycled on its own, found ice in frz from door not sealing, reset door, checked all seals, good, op test ok; Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KFCO22EVBL5 Found a piece of ice stuck in teeth, removed, i/m cycled on its own, stripper broken, low water supply causing small cubes, plastic supply line should be replaced with copper line, saddle valve should be replaced with inline valve for proper water supply bypassed filter, no change, needs line and valve replaced, replaced ice maker, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, , Job Cmpltd,

Dan H.

25379152990 KENMORE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 7 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator has good frost pattern, evaporator fan recieving 120vac, flicked evaporator fan, evaporator fan started, unit needs new evaporator fan motor, customer does not want repair;

Robert A.

GE DRYER GTD65EBSJ0WS Installed and programmed control sent to cust, op test ok; , Job Cmpltd,

Dan H.

KRFC300ESS01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, floor in front of unit scratched prior to refirgerator diagnosis(see pic), no air leaks in cabinet, fresh food section doors are sealing, freezer section door is sealing, unit is operating as designed ; Job Cmpltd

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Installed new door handle hardware and handle, op test good ; Job Cmpltd

Robert A.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd,

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker cycled and filled, op test good ; Job Cmpltd

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER New door panel came with dent and waso black, unit needs new stainless steel door panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/10 MON

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new drawer panel, op test good ; Job Cmpltd,

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Building manager states unit is not damaged and does not needs repair, also unit is occupied and he does not have permission to enter so no pics available; Job Cmpltd

Dan H.

Tim G.

WHIRLPOOL DISHWASHER Complaint that the unit is not washing and is not disolving the deterget packet. Checked and found a F7E1 no heat. Tested unit in normal wash and found the unit to not run. Checked and found no power to motor. Checkd the board and found Fuse 8 open on the control causing the motor to not run. Unit needs control and sump asm. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor), schdld next appmnt for 7/13 THU 11-2,

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 Installed new compressor and drier. Pulled and held a 28"vac for 20mins (no change). Recharged the sys with 3.7oz of 134a, op test no good. Compressor ran for about 10mins unit began to cool and the compressor shut down very hard. Unplugged unit and checked between start, common, and run to find good resistance and nothing to ground. Tried to use start box after waiting 10mins for the pressures to equalize and found the compressor to have a locked rotor. Spoke to Gs no one stocks compressor. Customer contacting the consumer line and lowes. ; ordrng 1 W11092625 (COMPRESSOR), schdld next appmnt for 7/14 FRI ! [***],

Tim G.

FRIGIDAIRE REFRIGERATOR FFHS2311LBPA Complaint of chrushed ice all the time. Checked and found the ice bin lever under the solenoid asm causing the flap to not open. Repositioned, op test good. ; Job Cmpltd,

Tim G.

GE OTR MICROWAVE PVM9195DF1BB , Installed door customer provided, op test good. ;, Job compltd

Tim G.

WHIRLPOOL MICROWAVE WMH53520CS5 Installed control and socket, op test good. ; Job Cmpltd,

Tim G.

WHIRLPOOL DRYER Complaint that the unit take two cycles to dry. Checked unit and found to heat. Checked the wiring to the cord and found L1 or L2 with a different type of screw and loose. Used correct terminial bock screw and tightened, op test good. ; Job Cmpltd,

Tim G.

KitchenAid gas cooktop KCGD500GSS00, installed new cooktop , op test good.

Tim G.

MAYTAG REFRIGERATOR M1BXXLZYB00 Installed drain pan and washer, op test good.; Job Cmpltd,

Tim G.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Installed new control, op test good. Tech has board for core return; Job Cmpltd,

Tim G.

GE DRYER GTDP200EF1WS Complaint that the unit will not start checked and found the timer knob shaft broken caused by the timer binding. Unit will need a timer and timer know. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer doesnt want to repair unit due to cost. ; , Job Cmpltd,

Robert A.

AMANA DISHWASHER ADB1300AFB1 Ran diognastics, no codes, water temp after fill 74deg, need to run hot water in sink before starting unit, watched cycle, heater is working, excess sudds in unit, op test ok; Job Cmpltd,

Robert A.

MAYTAG REFRIGERATOR MFC2062FEZ00 Recovered refrigerant, replaced comp and drier, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WTW7300DW1 Installed console and housing, ran test 51 and 52, good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL DISHWASHER KUDP01FLSS3 nstalled railes and gaskets, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS01FLSS0 Removed kick plate and outer door panel, leveled and ran unit, good, talked w/cust, cust filling both cups, needs to use less soap, 1/2 of 1 cup, the small one empty, no leak found, op test ok; , Job Cmpltd,

Robert A.

WHIRLPOOL COOK TOP W5CE3024XB00 Found hot indicator on, checked all elements, reset connections, light is off tested burners, light came on, watched, light went out, op test ok; Job Cmpltd,

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Customer now getting frost on the other side of the fz section. Checked and found the seal good all around. Called and spoke to Chris at techline sr# 7719481653 who found another service pointer W107558831B that states to add a bead of silicone around the liner of the fz. Due to gray interrior the silicone needs to be clear. Ordering silicone. ; ordrng 1 8201711 (adhesive), schdld next appmnt for 7/12 WED 8-11,

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Installed rollers, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Installed rollers, op test ok; Job Cmpltd,

Tim G.

WHIRLPOOL DRYER WED49STBW1 Complaint that the unit is making noise when running. Checked unit and tested on a high heat timed dry. Unit was ran for more than 15 mins and no sound was heard by tech or customer. Customer stated they would record the sound if it should happen again. Unit at normal op. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit is not making ice. Checked and found the ice maker cycling over and over without filling. Replaced ice maker due to failed module, op test good. Customer to change the water filter. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Installed evap and compressor. Pulled and held a 28"vac for 20mins. Recharged system with 5.25 oz of 134a. Found good frost pattern, op test good. ; Job Cmpltd, s

Tim G.

MAYTAG REFRIGERATOR MBF2258XEB3 Complaint that the unit is leaking water and there is ice on the fz floor caused by the grommet style drain. Installed new drain kit and cleared drain and ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Tim G.

MAYTAG WASHER MVWX655DW1 Customers complaint is that the unit has a dent on the outside cabinet of the unit. Checked and found a dent on the lower front of the unit. Customer states that the installer caused the dent that the customer checked the unit before it was brought into the home. Unit will need outer case. Customer stated that he doesnt want to go through the hassel of swapping cabinets. Tech refereed customer to the consumer line as well as home depot delivery as he was under the impression that we were coming out from home depot to issue a rebate or new unit. ; Job Cmpltd,

Tim G.

KITCHENAID DISHWASHER KUDS30FXWH3 Complaint that the unit caught fire when running. Checked unit (uninstalled in garage) and found the main control where the power supply connects to caught fire due to unknown reason. Checked the pigtail wiring and found no signs of heat or arching. Unit will need the main control and wiring harness. Called the safety team and spoke to Lynn sr# 7719417559 who stated that someone from whirlpool will be back in touch with the customer if they do not want to go forward with the repair. Spoke to customer, they do not want the unit repaired and will wait for whirlpools call. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRF560SMYW05 Complaint that the unit is not making ice and has since the time of install. Checked unit and cycled ice maker and found no water into unit. Checked water connection and found a saddle valve attached to pex line. Found the valve not secured (tight) to line and line not pierced. Tech advised the customer that tech was not comfortable installing valve to pex and that they should contact a licensed plumber to have a 1/4 turn in line valve installed. ; Job Cmpltd,

Arthur V.

KENMORE REFRIGERATOR 795.78763.800 Found ice build up behind left side glide. Removed all ice and inspected glides ,rails etc. all look good. No sign of issue after ice removed. ; , Job Cmplt

Arthur V.

WHIRLPOOL WASHER WTW7300DW0 Replaced parts listed. Op test no good. Needs gearcase. Reschedule at customer request. ( on vacation) ; ordrng 1 W10811956 (gearcase), schdld next appmnt for 7/13 THU !,

Arthur V.

MAYTAG REFRIGERATOR MFI2269VEB6 Found ice bucket full of ice and cust complaint is that ice continues to fall out after she pulls her cup away --- advised cust she has to wait long enough to let the ice door close before removing cup. Unit op test good. ( nothing leaking) reset humidity control to turn on mullion heater for condensation issue.; Job Cmpltd,

Robert A.

MAYTAG RANGE MER8775AB0 Replaced handle and screw. Handle is secured again. ; Job Cmpltd,

Robert A.

MAYTAG WASHER MHWE500VP00 Ran diognastics, f21 long drain, watched cycle, inspected pump, water in motor, just humming, replaced, ran test again, good, op test okFill hoses are cracked, suggest replacing; used 1 WPW10730972 (PUMP155.00) from stock, , Job Cmpltd,

Robert A.

WHIRLPOOL WALL OVEN WOD51EC7AB03 Replaced outer glass, top oven, op test ok; Job Cmpltd,

Robert A.

AMANA OTR MICROWAVE AMV2307PFS0 Found inline fuse open, jumped out, tested door switches, good, tested unit, good, replaced fuse, tested op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

Robert A.

MAYTAG DISHWASHER MDB7749SBM3 Ran diagnostic cycle, cold water code, motor not running code, watched cycle, no codes at end, op test ok; , Job Cmpltd,

Robert A.

WHIRLPOOL WASHER MVWB835DW0 Ran diagnostics f8e6 water hazard, checked lid lock, good, checked pressure hose, tested valves, good, ran test 51, all passed, ran test 52, good, op test ok; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2322MWD Complaint water from disp not working correctly, found water line in door not going to the correct place in disp, corrected, good, complaint no ice, Found molex plug for i/m disconnected, corrected, advanced i/m, unit cycled and filled, op test ok Called owner with quote ok Please run card; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2322MWD Complaint water from disp not working correctly, found water line in door not going to the correct place in disp, corrected, good, complaint no ice, Found molex plug for i/m disconnected, corrected, advanced i/m, unit cycled and filled, op test ok Called owner with quote ok Please run card; Job Cmpltd,

Robert A.

WHIRLPOOL DISHWASHER WDT710PAYM5 Found stops on track broken; ordrng 1 WPW10195622 (STOPS), schdld next appmnt for 7/11 TUE !,

Robert A.

WHIRLPOOL REFRIGERATOR WRT511SZDW00 Complaint, door not self closing, doors were reversed when delivered, cap to fill holes missing, frz door gasket sagging down Leveled unit, needs caps and gasket; ordrng 1 W10741118 (gasket-fip) and 5 WPW10520304 (BUTTON)s, schdld next appmnt for 7/11 TUE !

Robert A.

WHIRLPOOL DISHWASHER WDT720PADW2 Ran diognastics cold water code, temp after fill 90 deg, watched cycle diverter not finding position, wash mator making noise, needs sump asm; ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 7/10 MON !,

Jeff M.

MGDC215EW2 MAYTAG DRYER The vent kept falling off the back of the dryer I tighten the clamp unit tested good; Job Cmpltd,

Paul H.

AFI2539ERM01 AMANA REFRIGERATOR Replaced slides and brackets, tested, functioning properly; Job Cmpltd

Paul H.

NTW4516FW1 AMANA WASHER Installed new control, calibrated, ran test, op test ok; Job Cmpltd

Paul H.

MDB8959SBB1 MAYTAG WASHER Replaced control panel, tested, op test ok;

Jeff M.

MVWB855DC MAYTAG WASHER Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL)

Jeff M.

MEDB755DW2 MAYTAG DRYER was disassembling machine I found the rear bracket that holds the motor in place is broken do to the fan hitting the screws that I found inside the machine see pictures of the broken bracket and screws I found. unfortunately the rear bulkhead assembly will need to be ordered to finish the repair; ordrng 1 W11034908 (BULKHEAD)

Jeff M.

ET1PHKXPT02 WHIRLPOOL REFRIGERATOR The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak

Jeff M.

GSS30C6EYY03 WHIRLPOOL REFRIGERATOR The door has dents and it C picture needs to be re-ordered; ordrng 1 LW10367500 (dor-fip ms)

Paul H.

KRFC704FBS00 WHIRLPOOL REFRIGERATOR Replaced valve, heater and reservior, found clip on filter housing damaged, also noticed missing gasket on cold duct for ice maker, replacing.; ordrng 1 W10794370 (HOUSING) and 1 W10828418 (gasket),

Paul H.

MVWC415EW2 MAYTAG WASHER Ran diagnostics, error f5e3 lid unlock fault, ran auto test, no issues with lid lock, however observed loud ratcheting noise, after investigation, found pulley is fully seated but extends too far down causing rubbing on the slots for the belt shield, gearcase misaligned, needs replacing. Also replacing warped belt shield; ordrng 1 W10806333 (gearcase) and 1 WPW10550173 (shield),

Tim G.

WHIRLPOOL WASHER MHW8200FW0 Complaint that the unit is not spinning fast enough. Checked unit for errors and found none stored. Ran a self test cycle, op test good. Tested a drain and spin and found a a good spin. Tech did notice that there were a lot of suds in the unit when going through the self test. Unit has an auto feed dispenser set at x2 for the concentration and normal hardness for water. Checked and found the water very hard (425 ppm). Suggested to customer to try the unit with out the self dispensing unit and only use 2tbls of detergent as suds could cause the unit to not spin fast enough (causing the basket to bind). Unit appears to be working at normal op. Tech yelled out to customer several times and was not able to find anyone. Tech called the number on the work order and spoke to the mother and advised what the issue was. Mother gave tech customers number and no answer was found. ; Job Cmpltd,

Tim G.

MAYTAG WASHER MVWC300VW1 Complaint that the unit would not drain out and spin. Tested unit on a spin cycle and found unit to drain and spin. Filled unit on a regular cycle to check the timer op and agitation. Found the timer working properly and the unit to agitate. Advanced back to drain and spin and found no issues. Tech not able to duplicate problem. Customer did state that last Friday during the storm there were power issues in the area. Customer to call if problem should happen again. ; , Job Cmpltd,

Tim G.

JEN AIR REFRIGERATOR JFC2290VPF2 Complaint that the mullion popped out of its bracket. Reinstalled mullion, op test good. Customer also has several broken door bins and ordered their own. Found unit to also need the lft ff door gasket due to damage from the mullion. Quoted customer for repair and they would like to think about it first. ; , Job Cmpltd,

Tim G.

WHIRLPOOL WASHER MVWB835DW1 Complaint that the unit goes back and forth between rinse and spin. Checked unit for errors and found a F0E5 (off balance load) which will cause the unit to try to rebalance the load. Tested the unit in a rinse and spin with bath towels to check the suspension and found unit to work at normal op. Tech not able to duplicate issue. Instructed customer on loading and detergent useage. Unit working at normal op. ; Job Cmpltd,

Tim G.

KITCHENAID DISHWASHER KUDS30FXPA9 Complaint that the unit is burning dishes (leaving a black marking). Checked unit and found a stored 10-1 dispenser electrical problem. Ran unit in a service test cycle and and the unit to suds up to the point where is leaked. Found suds caused by rinse aid and with excessive suds could cause poor rotation in the spray arm in return causing poor water circulation. Found the water temp at the sink to be 136degs (too hot). Advised the customer to lower the temp setting on their hot water tank to recommended. Unit will need a new dispenser due to leaking rinse aid and tech also noticed that the start led is very dim on the control compared to the other leds. Unit will also need UI. ; ordrng 1 WPW10304408 (dispenser) and 1 WPW10500088 (panel-cntl), schdld next appmnt for 7/12 WED !, saved tckt

Tim G.

WHIRLPOOL RANGE WFG540H0ES0 Complaint that the oven is not keeping temp. Checked unit and found that when baking the unit's ignition system is going into a lock out due to the burner noting maintaining a good ground. Added ground strap to burner and attached to the chassie of the unit. Tested unit in a bake cycle and found good ignition. Unit at good op. ; Job Cmpltd,

Tim G.

WHIRLPOOL MICRO OVEN WMH53520CS5 Complaint that the unit displays open close door when trying to use. Found door switches causing the error. Replaced same, op test good. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Complaint that the doors are not level with each other. Found the rt ff door too high. Lowered door by lowering adjustment pin, unit doors now level. ; Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER WTW5000DW1 Installed new valve, cleared errors, ran recal cycle, op test good.; Job Cmpltd

Tim G.

KENMORE DISHWASHER 665.1329K112 Complaint that the unit is not draining. Customer already had water removed from unit. Tested drain pimp and found to run. Pulled pump from the sump and found the impeller damaged caused by glass. Quoted customer for repair and replaced pump, op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, , Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER MVWB450WQ0 Ran diagnostics no errors. Cust states hinge is only issue. Left side hinge pie broke and screw went with broken piece. Needs screw before repair can be completed also order right side hinge---; ordrng 2 WPW10119828 (screw)s and 1 WPW10141679 (hinge), schdld next appmnt for 7/10 MON !,

Jeff M.

JVM1650BB003 GE MICRO OVEN The unit is not working it will heat sometimes. I found the lower door switch has failed i could not find the proper terminal size set up on the appropriate switch from truck stock. The part needs to be ordered; ordrng 1 WB24X829 (switch,door sense)

Jeff M.

MER6755AAS MAYTAG RANGE The unit is not heating i found the heating ele. Open c pic the unit need a new ele; ordrng 1 WP7406P428-60 (ELE),

Jeff M.

WFW9500TW02 WHIRLPOOL WASHER The units tub assy is broken c pic the unit needs rebuilt. Est. only; ordrng 1 W10250762 (tub-outer) and 1 W10772614 (REAR) and 1 WP8182650 (PULLEY) and 1 WPW10250573 (SPINNER)

Jeff M.

WED9750WL0 WHIRLPOOL DRYER The unit is not heating i found the heating element is getting 240vac. The unit need a new heating element; ordrng 1 WP8544771 (ELEMENT)

Jeff M.

GI7FVCXWY00 WHIRLPOOL REFRIGERATOR The door gasket that I ordered was the correct part number they sent the incorrect parts I installed the chute assembly I found that the dampener control is not working upon arrival this time which would cause the original no cool issue I propped the dampener open needs the control dampener also re-ordering the same gasket hopefully it's packed correctly this time and customer also wants the pads because the rubber pad is coming apart; ordrng 1 W10443238 (door gasket) and 1 WPW10247377 (CONTROL) and 1 WPW10368730 (PAD) and 1 WPW10368730 (PAD)

Jeff M.

KFCS22EVMS8 KITCHENAID REFRIGERATOR Door was not opening I have played some steam to the left rail. The Door opened all the way customer cleaned the frost up unit tested gooD

Jeff M.

MVWC565FW0 MAYTAG WASHER The unit had a shift and lock code error I cleared the codes recalibrated machine explain to customer proper use of the machine unit tested good; Job Cmpltd

Chad P.

WTW8040DW0 WHIRLPOOL WASHER Found unit very loud in spin. Stator and rotor check good. Shifter checks good. No leaking. Needs gearcase replaced. ; ordrng 1 W10811956 (GEARCASE)

Chad P.

WRT771RWYB00 WHIRLPOOL REFRIGERATOR Found new evap box damaged. Inspected evap. Bottom was crushed in. Vac tested evap. No good. Found crack on lower left hand bend. Spoke with g.s. To reorder evap. ; ordrng 1 WPW10314205 (EVAP)

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER Found tub frame bent and mount cracked. Needs both replaced. Big job. 3 job count. ; ordrng 1 WPW10084086 (MOUNT) and 1 WPW10681507 (TUB ASSY)

Chad P.

KRFC604FSS00 KITCHENAID REFRIGERATOR Tech failed to realize chatter kit can only be installed on a copper or plastic water line of 1/4". Cust has ss line. Tech will have to return and convert part of the line to accept chatter kit. Office to schedule for c.p. Only. He will have to bring fittings to complete job

Chad P.

MEDC215EW1 MAYTAG DRYER Installed timer. Ran on several different settings and cycles. Op test ok. ; Job Cmpltd

Paul H.

MBL2258XES4 MAYTAG REFRIGERATOR Found drain tube stopped up, steamed and removed ice in FC, replaced drain from T/S, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Paul H.

KSRG25FVMT00 KITCHENAID REFRIGERATOR Replaced ice door, wasn't dispensing due bin being frozen, cleared and tested, op test ok.; Job Cmpltd,

Paul H.

MFI2570FEZ01 MAYTAG REFRIGERATOR Warp in liner due to failed insulation, causing door switch to not properly engage, door switch sticking, door and switch need replaced; ordrng 1 12002646 (light switch) and 1 W10855083 (DOOR),

Paul H.

LGHB2867PFHA FRIGIDAIRE REFRIGERATOR Gallery series unit is affected by service bulletin, insulation is weak causing air migration in IM compartment, spoke with Greg, sending back to lowes for a frigidaire technician to correct issue

Paul H.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Evacuated system, replaced evaporator and drier, pulled system to 30" vacuum for 15 minutes, held, began charging, went into vacuum, investigated further with UV light, found leak where yoder loop comes through cabinet to connect to condenser, leak is inside cabinet, called Techline, spoke with, Andy, forwarding for review

Arthur V.

WHIRLPOOL WASHER WTW5000DW1 Found one error code f5e2 lid lock. Tested many times lid lock working properly. Advised cust how to propely load washer. Cleared codes. Ran auto cycle passed. Re calibrated. Op test good. Customer to monitor ; Job Cmpltd,

Arthur V.

MAYTAG REFRIGERATOR MZD2766GEW Replaced parts listed. Cleared drain using steam. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR GI6SARXXF05 Found ice build-up under freezer door and alond freezer liner at the bottom. Gasket fitting loosly in door channel. Needs door seal --- switch frozen. Freed switch light works ; ordrng 1 WPW10714545 (gasket-fip), schdld next appmnt for 7/10 MON !,

Robert A.

WHIRLPOOL DISHWASHER MDB7749AWB1 Found start and cancel keys not responding, reset connections, ng needs panel; ordrng 1 W10811148 (PANEL151.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/10 MON !,

Robert A.

WHIRLPOOL REFRIGERATOR WRV986FDEM01 Complaint, wet ice, frost in frz, found frz door hitting trim on wall, not closing tight, causing warm ait to get into frz and up to i/m, suggest removing trim, tested auger, starts to spin, then just humms, reset connection, ng needs auger motor; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 7/10 MON !, saved tckt [SdLink

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Complaint not draining, canceled cycle, unit drained, ran diagnostics, no codes, opened water valve, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRF757SDEM01 Cust states thit it was making noise, but that frz door was left open and had frost in frz, Ff 37, frz 5, ice in evap fan, cleared, checked door seals, good, reset frz drawer, op test ok; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FFTR1814QW0 Found evap drain clogged, cleared, op test ok; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FRS6R4EW2 rz -13, ff55, low air flow to ff, both settings at max changed frz setting to recommend, good air flow to ff now, talked w/cust, op test ok; , Job Cmpltd,

Jeff M.

WTW8209YW0 WHIRLPOOL WASHER Cust is having a issue with the unit leaking. I was unable to copy the issue unit op tested good ;

Paul H.

GB9FHDXWQ01 WHIRLPOOL REFRIGERATOR Replaced gasket on Fresh Food, ensured good seal, replaced board, tested, op test ok. FC door has not arrived yet, will install on next visit

Chad P.

WRS331FDDW01 WHIRLPOOL REFRIGERATOR Found unit is making ice. Ran a couple cups of water. First couple were cold but then it got warmer. This is normal. Unit has a small water tank. Advised cust. Unit is hooked up to cold water. Op test ok. ; Job Cmpltd,

Chad P.

WTW4816FW1 WHIRLPOOL WASHER No stored faults. Ran calibration and normal wash. Operations are normal. Water temp was 87.5 when set to hot. Advised this is normal. Op test ok. ; Job Cmpltd,

Chad P.

WDF520PADB7 WHIRLPOOL DISHWASHER Found lh door hinge popped up off of piviot. Corrected. Op test ok.

Chad P.

WED9200SQ1 WHIRLPOOL DRYER Installed heating element. Op test ok. ; Job Cmpltd,

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed ice maker. Advised to please allow 24 hrs for normal ice production to resume. ; Job Cmpltd,

Chad P.

KSSC36QTS00 KITCHENAID REFRIGERATOR Installed disp motor. Op test ok. ; Job Cmpltd,

Chad P.

AFD2535DEQ AMANA REFRIGERATOR Found evap fan dead. Has power. Replaced evap fan. Op test ok. ; used 1 12002744 (EVAP MOTOR

Paul H.

WRF736SDAB13 WHIRLPOOL REFRIGERATOR Defrosted unit, replaced main control, op test ok;

Paul H.

MGT8720DH06 WHIRLPOOL WALL OVEN Burner cap had finish blow off, ordering burner cap set, bake burner cover warped, a bit excessive, ordering replacement, customer will install himself, no return visit needed, customer also had concerns about a buzzing noise coming from console, unable to observe while in home, wanted to document.; ordrng 1 WPW10272546 (pan-broilr) and 1 WPW10324251 (cap-burner

Robert A.

WHIRLPOOL WASHER WTW7300DW1 Complaint, not enough water, cust using 1 cup of soap, needs to use less soap, 2-3 tablespoons max, ran diognastics, no codes, ran test 51, good, all passed, ran test 52, good, working as designed, suggest using deep water wash, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS30FXSS4 Found t fuse open replaced w/harness, ran unit, op test ok; used 1 W10402110 (FUSE) from stock, Job Cmpltd,