Service History 348 - Fred's Appliance

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, OH 44109

Jason N

Job Details: 04/28/2021

"Installed gearcase, motor and motor pulley. Ran wash test then spin test. No abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG550D0HZ2

Near Cleveland, OH 44144

Corina B

Job Details: 04/28/2021

CC that the bake does not work. Found the Bake burner not in line with the gas valve. Found the frame to the unit is bowing out. Called t/l, Called trade care team Tabitha.

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Mentor, OH 44060

Joe O

Job Details: 04/28/2021

"Cc: not starting, time adjustingPowered unit up. Unit started. Found very little air flow coming out outside vent. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Needs venting cleaned."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bay Village, OH 44140

David R

Job Details: 04/28/2021

"Cc unit is leaking. Found pin hole leak in drain hose. Ordering drain hose***No return, customer will put on themselves ; ordrng 1 W11244231 (Drain hose)"

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Mentor, OH 44060

Joe O

Job Details: 04/28/2021

"Cc: wont startFound wiring to thermal fuse shorted out and thermal fuse open. Needs thermal fuse and harness. Harness out of stock office to reschedule ; ordrng 1 134120900 (thermal limiter) and 1 5304517938 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/28/2021

Cc that food is freezing in FF section. Verified and found tall gallons of milk and juice on top shelf. But customer said it was still freezing the food .Suggested customer to keep talk stuff from being on top shelf for better flow of air. Will order diffuser and thermistor for customer.; ordrng 1 W11317276 (Diffuser assembly)

We serviced a

KITCHENAID RANGE

Model KCGC506JSS

Near Windsor, OH 44099

Brian M

Job Details: 04/28/2021

Cc knobs are easily turned when cooking on unit and sometimes one turns on with her knowing Found knobs to be properly seated and all need to be pushed in to turn At this time unit is operating as designed

We serviced a

ELECTROLUX WASHER

Model EIFLW50LIW1

Near Willoughby Hills, OH 44094

Dan H

Job Details: 04/28/2021

"Customer complaint that there is water left in fabric softener dispenser cup, found channel blocked cleared, op test good"

We serviced a

KITCHENAID RANGE HOOD

Model KVWB600HBS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/28/2021

Wrong lights ordered Also to be on safe side will order led driver board ; ordrng 2 W11109591 (light)s and 1 W11281878 (transformr)

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ1

Near Bay Village, OH 44140

David R

Job Details: 04/28/2021

"Cc unit not heating. Found ignitor is coming on, then going back off after about 10 seconds but its cycling. Went to check vent outside, no air. Took vent off from back of unit, tested, heat is staying on longer. Recommend getting vent cleaned and unit will function properly. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIHZ00

Near Shaker Heights, OH 44120

Dan H

Job Details: 04/28/2021

"Installed new fresh food section door , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN406ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/28/2021

Cc installed led and still lights out Found another led out Needs another led Customer will call when they want to reorder ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE RANGE

Model JGP963SEJ1SS

Near Bay Village, OH 44140

David R

Job Details: 04/28/2021

"Cc unit will keep on sparking on RF burner, sometimes when turning on/off power to unit it will start working correctly, both small burners not igniting, knobs burned. Turned unit on, no sparking but 2 small burners not igniting still. Checked and found power coming to them but wires damaged as well as ignitor. Spark harness damaged. Gave customer estimate on all parts. At this time does not want to go ahead with repair. Customer paid SVC. Do not order parts; ordrng 3 WB03T10171 (Knob)s and 1 WB18T10338 (Harness) and 1 WB13X32509 (Spark module) and 2 WB13X27058 (Ignitor)s and 1 WB18T10218 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/28/2021

Cc that washer takes to much time to wash or wet clothes at end. Ran diagnostics and found F8E1 error code no fill long fill. Verified and found cold water valve almost closed causing it to have long time to fill and wash. Explained to customer. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Mentor, OH 44060

Jeff M

Job Details: 04/28/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302EBL01

Near Rocky River, OH 44116

Jason N

Job Details: 04/28/2021

"Cc unit not cooling. Found freezer temps reading 0 but actual was 48. Ff section reading 48. Ran thermistor check on freezer thermistor. Found reading open. Customer stated they had a handy man out prior to our service who replaced the freezer thermistor to fix their no cool issue. Customer had original thermistor. Checked thermistor at room temperature, reading 2658 ohms. Thermistor is good. Replaced freezer thermistor with original. Watched frost pattern on freezer evap. Frost pattern looks good. Advised customer to allow 24 hrs and check temperatures ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB

Near Brooklyn, OH 44144

Corina B

Job Details: 04/28/2021

"CC that the water and ice are not working. Plugged unit in, both solenoid are opening up. Optest ok"

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWLU0

Near Cleveland, OH 44128

Dan H

Job Details: 04/28/2021

"Customer complaint that unit is leaking and not draining, found unit leaking from wash motor seal, found drain hose clogged, unit needs new drain hose and wash motor seal, wash motor seal is no longer available ; ordrng 1 3369037 (Seal) and 1 WP3374077 (Hose)"

We serviced a

GE DISHWASHER

Model CDT725SSF4SS

Near Mentor, OH 44060

Jeff M

Job Details: 04/28/2021

The unit is not heating I double check the heating circuit I owned it out from the board 17.8 ohms of resistance. In manual test mode there was no relay clicking on the main board heating element was not heating board is not supplying power and needs a new board; ordrng 1 WD21X22277 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, OH 44129

Corina B

Job Details: 04/28/2021

"CC that the unit is not cooling. Found there is ice build up on the back wall of the evaporator. Steamed out the evaporator. Evap fan not running. Replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Westlake, OH 44145

David R

Job Details: 04/28/2021

"Replaced parts, tested, good, op test ok"

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Parma, OH 44129

Corina B

Job Details: 04/28/2021

CC that the unit does not turn on. Found the thermal fuse is open. Will need a new fuse. Called MP can schedule for Thursday ; ordrng 1 WP3390719 (Thermal fuse)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44120

Dan H

Job Details: 04/28/2021

"Customer complaint that unit has not been filling and then they push the button to start the wash, ran diagnostics found f0e2(stuck key) error code, lid locks, valves open and close, unit agitates, unit spins, started normal wash cycle, unit filled to normal water level and agitating, unit is operating as designed"

We serviced a

GE DISHWASHER

Model n/a

Near Painesville, OH 44077

Jeff M

Job Details: 04/28/2021

The water line is not hooked up and the end was cut off they needs plumber

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near Ravenna, OH 44266

Brian M

Job Details: 04/28/2021

Cc no ice Found icemaker getting power but not rotating Replaced using truck stock OP Test Ok ; used 1 WPW10251076 (ICE MAKER ASSY) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/28/2021

Cc that washer squeaking and noise. Ran diagnostics and found error code F0E5 overload ran calibration and a rinse and spin to verified egitator for noise and washer sounds as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model DG8410

Near Kirtland, OH 44094

Joe O

Job Details: 04/28/2021

"Cc: rattling, screeching noiseFound blower wheel stripped out, pulley worn, rollers worn, and belt dry rotted. Needs pulley, blower wheel, rollers and belt.Blower wheel out of stock, office to reschedule ; ordrng 1 Y303836 (blower wheel) and 1 WP6-3037050 (pulley) and 1 WPY312959 (belt) and 2 12001541 (bearing & roller asy)s"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near University Heights, OH 44118

Jason N

Job Details: 04/28/2021

"Cc unit oven not working, codes low fan speed errorConfirmed f8e0 for cool fan speed low. Checked connections to fan. Replaced blower fan using customer supplied pre Id part. Ran oven bake test to 350 degrees. Unit preheated properly, no codes. Op test good."

We serviced a

WHIRLPOOL DRYER

Model LGQ9557KQ1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/28/2021

"Cc unit not turning on Ran dryer op test, motor buzzing, drum will not spin. Pulled unit apart, cleaned out blower housing. Drum free spinning, no obstruction. Reassembled and retested, no good, motor still buzzing. Unit needs drive motor. Motor not showing in stock, office to contact customer with next service date.; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Brook Park, OH 44142

David R

Job Details: 04/28/2021

"Replaced part. Turned shut off valve all the way. Not the normal a,pint of water coming out. Recommend a plumber check out water pressure or replace whats needed. Op test ok"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH17F3QWC

Near Mogadore, OH 44260

Brian M

Job Details: 04/28/2021

Cc unit not as cold and her husband might of left door open Found frost on back wall Advised to defrost unit and then turn back on And to make sure doors are closed Properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model AFD2535FES

Near Chardon, OH 44024

Joe O

Job Details: 04/28/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, found pressures dropped. Found condenser line had a hole. Repaired line. Put unit in 28 inch vac for 15 mins. Pressures held. recharged with 5.0oz of r134a. Unit dropping into 20 inch vac. Unplugged unit sits at 20 inch vac for a little bit then pressure raises to rating pressure. Spoke with BJ, Unit sucked in moisture from condenser line in drain pan. Needs evaporator and system flushed with nitrogen.Evaporator out of stock, office to reschedule; ordrng 1 12002041 (kit,evap)"

We serviced a

MAYTAG WASHER

Model MVWC400XW4

Near Bay Village, OH 44140

Gabriel P

Job Details: 04/28/2021

"Replace all parts and answer customer all questions she ask,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Brooklyn, OH 44144

Dan H

Job Details: 04/28/2021

"Part recieved was damaged is same corner(see pics), reordering cabinet ; ordrng 1 W11417445 (Cabinet)"

We serviced a

WHIRLPOOL WASHER

Model MAT14CSAWW0

Near North Olmsted, OH 44070

Corina B

Job Details: 04/28/2021

CC that the unit is not draining. Drained the water. Found a sock in the drain pump. Cleared the sock. Could not test unit being a coin machine. Did not have the correct keys. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/28/2021

"Cc unit overfilling, cycles not working properly. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test and calibration. All functions passed. Had customer start normal load w/clothing. Unit sensed properly, filled with enough water, then advanced to wash cycle. Watched cycle for 15 minutes, unit operating properly. Could not duplicate overfilling or"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Strongsville, OH 44136

David R

Job Details: 04/28/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Streetsboro, OH 44241

Brian M

Job Details: 04/28/2021

Cc of LF Found water valve not opening Replaced using truck stock Ran auto test and calibration ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL WASHER

Model NTW4755EW0

Near Cleveland, OH 44102

Gabriel P

Job Details: 04/28/2021

Cc that washer was not filling. Ran diagnostics and found error code F8E1 no fill long fill also found the water valves both closed causing the error code. Ran calibration. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Westlake, OH 44145

Corina B

Job Details: 04/28/2021

Replaced the motor. Ran a calibration. Optest ok.

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Geneva, OH 44041

Jeff M

Job Details: 04/28/2021

The unit was not rotating because the belt popped off I reattach the belt unit tested good

We serviced a

WHIRLPOOL DRYER

Model LGR4634JQ1

Near Euclid, OH 44132

Dan H

Job Details: 04/28/2021

"Customer complaint that drum is not turning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Avon, OH 44011

Corina B

Job Details: 04/28/2021

Pre Id drain pump. Office to reschedule ; ordrng 1 W11497943 (Drain pump)

We serviced a

MAYTAG RANGE

Model MGT8655XS02

Near Columbia Station, OH 44028

David R

Job Details: 04/28/2021

Cc top oven not working. Found ignitor loosing its color. Cracked. Replaced from t/s. Tested. Good. Oven heating. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH04

Near Olmsted Falls, OH 44138

David R

Job Details: 04/28/2021

"Cc unit not cooling. Unit in garage. Found fans are working. Compressor not coming on, still not. Tested, start device is not working properly. Replaced from t/s. Tested. Good. Compressor came on. Give 24 hours to return to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Wickliffe, OH 44092

Jason N

Job Details: 04/28/2021

"Installed DSI board. Ran bake and broil test. Op test no good. No spark to either electrode. Recheck power in to DSI board, good at 121v. Bake relay and broil relay checked good at 121v at DSI board when commanded. Checked continuity on wiring to coils and electrode. All checked good. Tried running auxiliary ground wires from burners, still no spark. Re ordering DSI board. ; ordrng 1 W11162730 (Spark module)"

We serviced a

WHIRLPOOL DRYER

Model WED7590FW0

Near Cleveland, OH 44113

Gabriel P

Job Details: 04/28/2021

blower was replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/28/2021

Cc that door ajar warning keeps popping up. Called BJ and he suggested to replace ui and control board since the switch was replaced already because it could be that the control board is not reading the switches correctly. Ordering parts.; ordrng 1 W11224256 (Control board) and 1 W11224590 (Ui)

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Beachwood, OH 44122

Brian M

Job Details: 04/28/2021

Customer showed pop took pic and forwarded it to service@fredsappliance.comCc unit not broiling Found igniter open needs igniter ; ordrng 1 WPW10324738 (igntr-oven)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Eastlake, OH 44095

Dan H

Job Details: 04/28/2021

"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at 14 degrees, no ice maker error codes, good frost pattern on freezer section evaporator, ran ice maker harvest cycle, ice maker did not harvest, ice maker is receiving 120vac, plugged ice maker back in , ice maker harvested, unit needs new control, customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Wickliffe, OH 44092

Dan H

Job Details: 04/28/2021

"Customer complaint that latch broke off, found strike broken, installed new strike, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rocky River, OH 44116

Corina B

Job Details: 04/28/2021

CC that the unit does not start on a time dry and a noise first starting. Turned dryer on not advancing. Idler pulley is seized when it first starts. Will need a timer and pulley kit. Office to reschedule ; ordrng 1 WPW10185992 (Timer) and 1 4392065 (Dryer repair kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Strongsville, OH 44149

David R

Job Details: 04/28/2021

Replaced bottom left FZ. Good. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/28/2021

The unit was in a small flood it looks like the water was up 6in Whitehall came in contact with the motor and gear case. I told the cust we will see what the warranty will say. ; ordrng 1 W11454741 (Gear case) and 1 W10890624 (Motor)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ01

Near Rocky River, OH 44116

Corina B

Job Details: 04/28/2021

Replaced the door. Optest ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Strongsville, OH 44149

David R

Job Details: 04/28/2021

"Cc of clicking noise. Clicking noise coming from water valve. Had one on truck, W11175771 , replaced. Tested. Good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 04/28/2021

"Found same error code motor cannot reach rpm,replace motor and capacitor ran calibration and auto test pass. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middlefield, OH 44062

Brian M

Job Details: 04/28/2021

Cc unit locked up and was just pumping Plugged unit in entered diagnostics mode UI started glitching Found f6e1 and f6e3 errors stored then screen turned white Could not get it to do anything Needs UI and control. ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Chardon, OH 44024

Brian M

Job Details: 04/28/2021

Cc unit very loud during spin Found Bearings to be loud with slow hand speed spin Needs bearing kit ; used 1 W10435302 (BEARING) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rock Creek, OH 44084

Jeff M

Job Details: 04/28/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW0

Near Chardon, OH 44024

Jeff M

Job Details: 04/28/2021

Installed the new part op tested good.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Cleveland, OH 44119

Corina B

Job Details: 04/28/2021

"Replaced the control, ui and membrane. Heated oven to 350*. Optest ok."

We serviced a

GE REFRIGERATOR

Model PFCS1RKZHSS

Near Avon Lake, OH 44012

Corina B

Job Details: 04/27/2021

Replaced the control. Dispensed the ice and water. Lights staying on. Optest ok.

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Lyndhurst, OH 44124

Dan H

Job Details: 04/27/2021

"Customer complaint that unit is not cooling, freezer section temperature at 22 degrees, fresh food section temperature at 43 degrees, evaporator fan is running , compressor and condenser fan are running, partial frost pattern on evaporator, ice chunk in top right corner, process stub on compressor is too small to access, unit needs new compressor and evaporator, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, OH 44035

Gabriel P

Job Details: 04/27/2021

Found temperature at 36 degrees to lowest 26 take out evap cover found no frost pattern took picture checking compressor amps and it was 8 .4 to high that explain why is overheating need compressor gave estimate ordering ; ordrng 1 W10858281 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Dryer filter)

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Geneva, OH 44041

Joe O

Job Details: 04/27/2021

"Cc: no air flowFound unit is heating. No air flow out the back. Found lint blocking vent, cleared lint. Tested. Op test ok"

We serviced a

GE RANGE

Model PGB910SEM3SS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 04/27/2021

"Cc unit center burner not igniting and incomplete flameCustomer stated he has to use a lighter to light burner, and then the flame is incomplete. Confirmed. Found burner head gas ports full of grease and covering ignitor electrode. Cleaned gas ports in burner head and wiped off electrode. Burner head good spark and ignition. Tested several times to ensure good complete flame. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Beachwood, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not draining, codes f9e1.Ran diagnostics, confirmed f9e1 for drain problem. Cleared water from bottom of unit, checked for drain obstructions. Replaced drain pump using customer supplied pre Id part. Ran diagnostics test in entirety, all functions passed. Started normal cycle then cancel drain. Unit drained properly. Op test good."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Corina B

Job Details: 04/27/2021

Replaced the thermostat and thermal fuse. Unit is cycling properly. Optest ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

MAYTAG WASHER

Model MAH6500AWW

Near Rocky River, OH 44116

Gabriel P

Job Details: 04/27/2021

"Found bearings really loud when spinning basket and is locking basket also leaking oil search parts needed for repair and some were discontinued unit cannot be fix listing parts discontinued: 22004081,and also 22002115l,spoke to bj about parts not available,opt test ok ; ordrng 1 12002022 (Seal) and 1 22004465 (Basket)"

We serviced a

AMANA REFRIGERATOR

Model ARB2217CC

Near Fairport Harbor, OH 44077

Joe O

Job Details: 04/27/2021

Cc: intermittently not coolingCustomer stated freezer light went out then temps started getting warm. Customer stated the light then came back on and temps dropped back to normal. Found temps at 39 in ff section and 1 in freezer. Found unit has good frost pattern. Lights are currently working. Condenser and evaporator fans are functioning. Unit functioning as designed. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW02

Near Richmond Heights, OH 44143

Dan H

Job Details: 04/27/2021

"Customer complaint that freezer section temperature is too cold, freezer section temperature at 4 degrees fresh food section temperature at 38 degrees, installed new air diffuser, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEB

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/27/2021

"Freezer temperature is at 3 to 6 degrees but fridge is at 42,50 degrees found air blockage from ice building up on top clear out by steaming it also customer valve leaking ordering parts ; ordrng 1 WP61005627 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2730DS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/27/2021

Unit was turning on by itself found error code lost communication and stuck key ordering parts also took pictures of pop that interstate send her I dont know if receipt will work office review and also this is not a range is a wall double oven ; ordrng 1 W11236888 (Console) and 1 W11179310 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE

Near Painesville, OH 44077

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB0

Near Painesville, OH 44077

Joe O

Job Details: 04/27/2021

Installed drain pump. Op test ok

We serviced a

AMANA RANGE

Model AGR6603SFW0

Near Avon Lake, OH 44012

Corina B

Job Details: 04/27/2021

"CC that the broil is not working. Checked the gas coils, out of range. When sparking gas coils do not open. Has 120 volts to the igniter. Will need a new regulator. ; ordrng 1 WPW10602001 (Regulator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon, OH 44011

Corina B

Job Details: 04/27/2021

"CC that the unit is leaking. Found the bellow is ripped. Will need a new bellow. Cust does not want to repair ; ordrng 1 WPW10237499 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Beachwood, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not cooling Found both ff sections and freezer sections at room temperature. Compressor is running, fans are running. No frost pattern on either evaporator. Ran step 40, no frost on either evaporator, pressure at 0 psi on low, 65 on high side. Charged system with nitrogen to 120 psi. Used bubbles on all connections, no bubbles. Pressure holding, no decay, stable at 120 psi. Called wp techline, Rich, based on information, sounds like a restriction or 3 way valve failure. Replaced 3 way valve and recharge.; ordrng 1 W10865727 (3way valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, OH 44138

David R

Job Details: 04/27/2021

"Cc unit was not dispensing water, then stop dispensing ice, had a loud noise that went away, stuff wasnt cooling properly. Came today, tested out water, good. Tested ice, good. Ice bin is half full. No weird noises. Tested in diagnostics, all fans working correctly. Icemaker is full right now. Icemaker has no error codes. Checked under deli drawer, good. Checked both evap covers, good, no frost or build up. Compressor sounds good. As of today. Unit is working correctly. Temp was set at 33* FF and -5 in FZ. Changed back to recommended. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/27/2021

Cc unit is cooling but the user interface is not functioning Found UI to be non responsive tried to put into to diagnostics and into program would not work Needs Jazz board ; ordrng 1 WPW10503278 (refer elect cont brd)

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Lyndhurst, OH 44124

Dan H

Job Details: 04/27/2021

"Customer complaint that unit is not powering on, confirmed, found control not mounted properly so when buttons were pressed they were not hitting buttons on control, remounted , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Solon, OH 44139

Brian M

Job Details: 04/27/2021

Installed belt and clutch Ran test cycle OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Olmsted Falls, OH 44138

David R

Job Details: 04/27/2021

"Cc unit making squeaking noise and taking 2-3 hours to dry clothes. Found idler pulley worn down, replaced from t/s with repair kit. Found a lot of debris build up inside unit. Apartment so the vent leads up through roof. Customer to contact landlord for vent clean. Unit is good, heat is good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/27/2021

Installed control and panel Ran auto test OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Mentor, OH 44060

Joe O

Job Details: 04/27/2021

Installed slides and drawer. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Garfield Heights, OH 44125

Dan H

Job Details: 04/27/2021

"Customer complaint that sometimes unit doesnt spin or unlock lid and they find suds in the drain, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, normal amount of water in tub, rank drain and spin cycle, lid locked, unit spun, lid unlock when unit finished, unable to duplicate the problem , ran recalibration cycle, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

SAMSUNG DRYER

Model DV48J7770EPA2

Near Painesville, OH 44077

Jeff M

Job Details: 04/27/2021

I took the machine apart. The motor is fine I found the thermal cut off open it tested good last time I was here but the side of the fuse was melted. I have the motor for return. I reworked the tickets we owe the customer money in the job still is paid in full.; ordrng 1 DC96-00887C (Fuse)

We serviced a

MAYTAG DRYER

Model MED6400TQ0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/27/2021

Customer complaints that unit is squeaking found pulley bearings defective replace dryer kit ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Avon, OH 44011

Gabriel P

Job Details: 04/27/2021

"Replace dispenser,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Willoughby, OH 44094

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS02

Near Avon, OH 44011

Gabriel P

Job Details: 04/27/2021

Motor damper sound loud when opening and closing ordering ; ordrng 1 WPW10594329 (Damper)

We serviced a

KENMORE REFRIGERATOR

Model 596.78583801

Near Willoughby, OH 44094

Jeff M

Job Details: 04/27/2021

Upon my arrival the machine was functioning as designed I did take temperatures everything was within the recommended specs there is heat transferred to the condenser unit tested good

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 04/27/2021

"Check for leak found none use bubbles nothing I didnt even smell it also show customer she didnt smell it either I told her it may was the drum coating burning is possible ,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Amherst, OH 44001

Gabriel P

Job Details: 04/27/2021

When arrive customer said want they press fast ice it started working confirm a full tray of ice check for any error codes on ice maker none e0 advise customer to monitor is working as design

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Jason N

Job Details: 04/27/2021

"Cc unit oven not workingRan bake test to 350, ignitor not glowing, checked power at ignitor, good at 123v. Unit needs ignitor. Still waiting on truck stock ignitors. Ordering ignitor. Part not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W11176454 (Bake ignitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not advancing cycles. Ran diagnostics, found codes f5e4 for lid not opened between cycles, f0e5 for offbalance, and f7e5 for shifter fault. Customer stated lid strike came off awhile ago, they had it stuck in the lid latch. Able to reconnect lid strike. Ran auto test, actuator clicking a lot when shifting, unit very loud in spin, unit needs gearcase and actuator. ; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shift actuator) and 1 W10804664 (Capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not dispensing ice.Found auger motor not working, ice in container had fused together. Emptied bin, checked power to auger motor, good at 119v. Replaced auger motor using customer supplied pre Id part. Ran ice dispense test, unit will dispense ice. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, OH 44060

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.