Service History 37 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near North Royalton, OH 44133

David R

Job Details: 03/18/2022

"Replaced latch, ran diagnostics, good. Ran drain and spin. Good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Elyria, OH 44035

Gabriel P

Job Details: 03/18/2022

Found loose connections on coil correct issue opt test ok

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Willowick, OH 44095

Corina B

Job Details: 03/18/2022

"CC that the unit is not draining every time. Started a cycle several times, drained every time. Checked the drain hose, clear. Cust is requesting that date. ; ordrng 1 WD19X24829 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Amherst, OH 44001

Gabriel P

Job Details: 03/18/2022

"Found and off balance load trigger a flood mode ran diagnostic after flood mode was done no errors found ran hot and cold water and drain pump all good ran calibration and auto test pass,opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Elyria, OH 44035

Marie V

Job Details: 03/18/2022

Took POP. Cc that the light bulb broke inside the socket. Unplugged unit and removed socket. Ordering bulb. ; ordrng 1 8206232A (Light bulb)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Columbia Station, OH 44028

David R

Job Details: 03/18/2022

"Drain pump was good but replaced anyway, found 2 face mask locked in hose causing water not to drain. Advised customer future reference to use mesh bag to hold smaller items in so this wont happen again. Ran diagnostics and cleared codes. Op test ok."

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/18/2022

Installed belt. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near South Euclid, OH 44121

Manny

Job Details: 03/18/2022

"Replaced main control and panel UI, ran diagnostics cycle opt test ok, took core for return."

We serviced a

MAYTAG DRYER

Model MED5100DW1

Near Beachwood, OH 44122

Manny

Job Details: 03/18/2022

"Replaced heater op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GTQXKT00

Near Beachwood, OH 44122

Manny

Job Details: 03/18/2022

"Cc unit not cooling, found cover in frost, removed cover and ohm out bimetal, bimetal is visible damage back cover is lifted on one of the side, unit will need evap harness and heater; ordrng 1 W11234406 (harns-wire) and 1 WP2323197 (heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW55000DW2

Near Euclid, OH 44132

Jason N

Job Details: 03/18/2022

"Cc unit going out of balanceRan diagnostics, no codes stored. Ran auto test, some vibration/movement in tub during spin. Checked basket, side to side movement present, checked hub, found hub starting to wear. Unit needs drive hub. Replaced using truck stock part. Ran spin and drain cycle using small clothing load. Normal vibration present. Op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Wickliffe, OH 44092

Dan H

Job Details: 03/18/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at-8 degrees, found evaporator frozen solid, unit needs new control and thermistor m customer does not want repair at this time; ordrng 1 W11196400 (Cntrl) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Willoughby Hills, OH 44092

Dan H

Job Details: 03/18/2022

"Customer complaint that user interface is not lighting up , confirmed, found 14vdc to user interface, unit needs new user interface ; ordrng 1 W11481117 (Ui)"

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/18/2022

"Cc: not filtering light on displayCustomer stated filter is new but when dispensing water not filtering shows up on display. Found filter board not sensing filter. Cycled power to dispenser board. Unit shut off dispenser. Needs dispenser boardSpoke with BJ, Stated we can replace at no cost to customer; ordrng 1 WR55X35905 (Rfid filter board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Shaker Heights, OH 44120

Manny

Job Details: 03/18/2022

"Replaced ui checked resistance to FC thermistor and have 2.2kohms try ohming out from control P5-3 to P5-4 thermistor is showing open, spoke to BJ and he said it could be an internal wire issue,call tech line and spoke to Bruce to document findings, he stated that could be an internal broken wire, he said hell summit the report for review and theyll contact us and customer with the next step. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Cleveland, OH 44108

Jason N

Job Details: 03/18/2022

"Cc smell of gas when using oven Customer stated they smell gas when using the oven, had the gas company out who said it was their oven ignitor, they also had Best Buy out and they told the customer the unit is defective and needs replaced. Ran bake test, found ignitor only drawing 2.8A, unit has a weak ignitor. Called wp techline, Chris, replace ignitor. Transferred to safety dept, Donna, gave concession for full repair, a122ve0wpl1. Replaced bake ignitor using truck stock part. Ran bake test to 350, good ignition and flame. Op test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID RANGE

Model KGRS303BWH0

Near Chesterland, OH 44026

Dan H

Job Details: 03/18/2022

"Customer complaint that oven door frame is discolored and door glass is dirty, confirmed , trim is discolored, bottom trim is rusted, unit needs new trim pieces and door glass cleaned, customer wants some knobs replaced as well, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10335331 (Trim) and 1 WPW10333990 (Trim) and 3 W10524670 (Knob)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/18/2022

"Cc unit temperatures not accurateCustomer stated unit temps are not accurate, twice at higher temperature baking, dishes took too long. Ran bake test to 350 degrees. Calibrated temperatures +20 degrees. Temperatures reading average of 369-375 degrees. Temperatures cycling stable. Op test good."

We serviced a

AMANA REFRIGERATOR

Model TZI21RW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/18/2022

Installed evaporator fan motor and blade. Airflow restored to ff section and freezer sections. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Jason N

Job Details: 03/18/2022

Installed power supply board. All functions good. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dorset, OH 44032

Dan H

Job Details: 03/18/2022

"Installed new dispenser, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44106

Joe O

Job Details: 03/18/2022

Cc: not allowing selectionsFound ui will not allow selections. Needs ui and housingParts out of stock. Office to reschedule; ordrng 1 W11367678 (Ui) and 1 W11368911 (Housing)

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Seven Hills, OH 44131

Manny

Job Details: 03/18/2022

"Replaced heater, ran normal cycle. Opt test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Garfield Heights, OH 44125

Joe O

Job Details: 03/18/2022

Cc: not heating properlyTested with water and magic cup. Unit heating. Had hot water after. Customer stated intermittently unit will not heat. Tested again. Unable to duplicate issue. Op test okCustomer showed pop

We serviced a

GE RANGE

Model JGBP30GEP2AD

Near Parma, OH 44134

Manny

Job Details: 03/18/2022

"Cc unit not heating correctly on bake, ran bake and unit taking a long time to ignite, hen unit ignites stays on for about 1 min, the the flame goes really low and then starts turning on and off with the flame really low, pull unit out and set to bake when unit had 1 min on hear the valve vibrating as if is opening and closing really fast and bake burner looks burned, unit will need a igniter, valve and bake burner, but parts are showing discontinued and customer want us to let her know if we find them.; ordrng 1 WB21K13 (valve brnr ctl rt re) and 1 WB16K03 (Bake burner) and 1 WB13K03 (Igniter)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Highland Hills, OH 44122

Joe O

Job Details: 03/18/2022

"Cc: not workingFound error codes f3e1(pressure system fault) f5e1(lid switch fault) f7e5(shifter fault). Found unit not draining. Tested lid lock, and shifter. Unit shifting and locking. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; O-emld tckt"

We serviced a

AMANA REFRIGERATOR

Model DRB1901CW

Near Madison, OH 44057

Dan H

Job Details: 03/18/2022

"Customer complaint that unit is freezing everything, fresh food section temperature at 23 degrees, freezer section temperature at -1 degrees, found thermostat knob disconnected and thermostat set to coldest setting, reconnected and adjusted temperature setting to recommended, advised customer to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Dan H

Job Details: 03/18/2022

"Customer complaint that unit is not making ice, confirmed, no ice maker error codes, ice maker harvests, ice maker fills, unit needs new control ; ordrng 1 W11224256 (Cntrl)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML55011HS07

Near Elyria, OH 44035

Angel

Job Details: 03/18/2022

Arrived at lowes and microwave was already fixed by HV. Microwave is not there any longer.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hiram, OH 44234

Brian M

Job Details: 03/18/2022

Cc unit leaving spots and white residue Unit is functioning properly Advised customer on soap usage and water temps Customer has well water and softener system

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB00

Near Burton, OH 44021

Brian M

Job Details: 03/18/2022

Installed bracket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Beachwood, OH 44122

Joe O

Job Details: 03/18/2022

"Cc: ol error code, not spinning out clothesEntered diagnostics. Found no stored error codes. Ran quick test cycle. Basket did not disengage until water tub was half full. Ran drain and spin. Unit is spinning. Lifted on basket, basket starting to seize to shaft. Spoke with BJ. Needs bearing kit and suspension rods BJ stated around 10 years is when suspension rods start to fail. Stated to advise customerCustomer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension)"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/17/2022

Found latch loose correct issue opt test ok also I was help by whirlpool tech line

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Elyria, OH 44035

Marie V

Job Details: 03/17/2022

Cc that the unit makes ice but when you hit the dispenser stays on it will not stop dispensing. Confirmed. Removed paddle and found that is broken. Unit will need new paddle. Part is not longer available. Left the part number for cust. Cust also gave paper work for tax exempt. Is on file.

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Rock Creek, OH 44084

Brian M

Job Details: 03/17/2022

"Customer still complaint of a noise Ran unit with no noise with heavy load Ran empty and noise seemed to be coming from blower housing added pressure to venting and noise would stop Suggest to replace blower wheel and housing ; ordrng 1 5304505339 (blower assembly) and 1 5304513609 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW7000AW2

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Installed door lock. Ran diagnostics, cleared code. Started test cycle. All functions passed. Op test good."

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Brook Park, OH 44142

David R

Job Details: 03/17/2022

"Replaced bottom ignitor. Tested, good, heating and cycling. Op test ok."

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Berea, OH 44017

David R

Job Details: 03/17/2022

Cc unit leaving circled marks on clothing of items. Took a picture. Seal on drum leaving residue on drum and items in dryer. Ordering drum and seal ; ordrng 1 W10899578 (Drum) and 1 W10612022 (Seal)

We serviced a

WHIRLPOOL DRYER

Model WGD5540SQ0

Near Madison, OH 44057

Dan H

Job Details: 03/17/2022

"Customer complaint that unit is not heating, started timed dry cycle, unit heated, tested on sensor cycle, unit heated, customer stated that the unit ran for over 2 hours the other day, found timer motor not spinning, unit needs new timer, customer does not want repair; ordrng 1 WP8578909 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 03/17/2022

"Cc that the unit is not changing the dial and it shuts off while running. Ran diag found error code f0E3 overload , f6e2 communication error, F9E2 water ring detected , F6E3 communication error. Ran auto test and calibration on unit, pass. Started a rinse and spin and then a normal cycle. Unit will need new UI and lid lock .advice cust to call whirlpool to see if they help with the repair. ; ordrng 1 W11120178 (Ui) and 1 W10861642 (Lid lock)"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Kingsville, OH 44048

Dan H

Job Details: 03/17/2022

"Installed new lid switch, op test good"

We serviced a

MAYTAG DRYER

Model SDE3606AYQ

Near Mentor, OH 44060

Dan H

Job Details: 03/17/2022

"Installed new belt and pulley, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/17/2022

"Replace all parts order then ran some test with customer present and normal cycle ,opt test ok"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Chardon, OH 44024

Joe O

Job Details: 03/17/2022

Installed element. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windham, OH 44288

Brian M

Job Details: 03/17/2022

"Cc of noise when spinning Suspect tub hub damaged but cant remove washplate without damaging it Needs washplate and tub hub ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT0

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Cc unit not filling with waterCustomer stated sounds like water is coming in but it doesnt seem to fill. Ran diagnostics, all valves tests good, recirculation is good, drain is good. Started normal cycle on warm, unit filled with hot and cold water, tumbled, then recirculation. Could not find an issue with unit at this time. Advised customer he will not necessarily see the initial water fill, since this in done directly inside the tub."

We serviced a

WHIRLPOOL RANGE

Model GW397LXUQ07

Near Bratenahl, OH 44108

Corina B

Job Details: 03/17/2022

CC that the lower drawer will not open. Confirmed. Pulled unit out found a pan wedge. Removed the pans. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 03/17/2022

Replaced glass door and name plate. Opt test ok.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WP02

Near Bay Village, OH 44140

Angel

Job Details: 03/17/2022

"Cc that units ui is not working. Confirmed none of the buttons on the ui are working and all it says is Jenn-air on the screen and it goes blank after a while. Pulled unit out a bit to verify the wiring and tried to reset it but nothing. Unit will need ui replaced. Gave customer estimate and explained to her that since its so expensive to try to call Jenn-air to see if they can cover for the part at least. Customer stated that she will call and give us a feed back with what happens after she calls whirlpool.; ordrng 1 W10323052 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/17/2022

"Cc unit not draining, confirmed, drained water, nothing in pump, Will not pump water out, will need drain pump, ordered.; ordrng 1 W11396717 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mogadore, OH 44260

Brian M

Job Details: 03/17/2022

Cc ice on freezer floor Found icemaker leaking from the tube Cleaned ice and tube OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5P

Near Walton Hills, OH 44146

Marie V

Job Details: 03/17/2022

Cc that the bottom drawer does not close properly. Confirmed. Found slider defective. Unit will need slider and drawer.; ordrng 1 W11123024 (Right side slide) and 1 W11131365 (Left slide) and 1 W11036176 (Drawer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Corina B

Job Details: 03/17/2022

"CC that there is a loud noise in the freezer. Confirmed. Found the freezer cover has frost and ice build up. Disconnected the ui. Will need a new ui, control and harness. Office to reschedule when these parts come in. ; ordrng 1 W11330971 (Ui) and 1 W11249952 (Harness) and 1 WPW10675033 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Joe O

Job Details: 03/17/2022

"Cc: not dissolving podFound error code f8e2(inlet water, fill valve electrical problem). Ran diagnostics test cycle. Fill valve functioning. No error codes after diagnostics. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44105

David R

Job Details: 03/17/2022

"Replaced thermistor and hi limit. Also found element broken, replaced from t/s. Tested. Heating, good. Op test ok. ; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Garfield Heights, OH 44125

David R

Job Details: 03/17/2022

"Cc loud when spinning. Gearcase is making loud noise. Gave estimate to customer. Customer does not want to go ahead with repair. SVC already paid. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752283 (106.72), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Brecksville, OH 44141

David R

Job Details: 03/17/2022

"Customer could not find POP from Costco, let customer know he will have to call Costco and see if they can email over a receipt with Model/Serial and any warranty information in order to not have to pay SVC, Labor and parts. Cc gas smell, intermittently happening and sometimes clothes all the way dry. Unit dryness and heating test good. Could not smell gas and lines all tight, since intermittently happening would suggest replacing gas burner assembly. Customer said they are going to call Costco to get information but I wrote up price of everything just in case needed. Customer did not pay SVC, wants to contact Costco for warranty before paying for anything. No parts to be ordered at this time. ; ordrng 1 W11233069 (Gas Burner assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model SDI25FL

Near Westlake, OH 44145

Angel

Job Details: 03/17/2022

"Cc that unit was not cooling properly he unplugged it and plugged it back in and unit started working again. Verified temperatures and ff section was at 40* and freezer was at 8*. Verified in back and saw that the condenser fan was not running and it was really dirty. Cleaned out fan and condenser and when i plugged it back in the fan started working. Customer stated that hell leave like that for now and if it starts to happen again and he sees that the condenser fan is not running again hell think about it if he wants to fix because basically every part for this unit is discontinued and hes thinking if getting new unit. Opt test ok.; ordrng 1 833697 (Cond fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model SC25JW

Near Beachwood, OH 44122

Joe O

Job Details: 03/17/2022

"Cc: not freezing in freezer section, freezing in ff sectionFound unit is in garage. Under 50 degrees in garage. Found temps in ff section at 34 degrees, freezer at 30 degrees. Advised customer unit will not function properly in unheated garage. Garage temps are around 50 degrees. Cannot test due to garage temps. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44121

Joe O

Job Details: 03/17/2022

"Cc: would not stop filling, not drainingCusstated that unit would not stop filling, then when they tried to run a drain and spin unit would not drain and continued to put water in. Plugged unit in, canceled cycle. Unit started to drain. Found error codes f8e1(long fill). Ran auto test. Found unit has good water pressure. Ran normal cycle. Unit filled properly. Ran drain and spin. Ran calibration. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Euclid, OH 44123

Dan H

Job Details: 03/17/2022

"Installed new air plenum and control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Mogadore, OH 44260

Brian M

Job Details: 03/17/2022

Installed valve and line Ran test OP Test Ok

We serviced a

GE WASHER

Model GTWP1000M0WW

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/17/2022

"CC that the unit does not run. Confirmed. Started a cycle. Unit filled and stopped. Jumped out the lid switch, started working. Will need a new lock. Panel for the control is not secured due to it being *broken ; ordrng 1 WH12X10531 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EW26SS65GS0

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Cc unit ice buildup and leak from freezerFound evaporator drain tray iced over, leaking in bottom of freezer section. Cleared ice from freezer. Steamed out tray and down drain hole. Cleared clog, good water flow through. Op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Euclid, OH 44132

Jason N

Job Details: 03/17/2022

"Cc unit made a noise when it went to wash cycle. Customer stated unit made a noise when it went to wash cycle, she unplugged it. Plugged in unit, unit was still in wash cycle, canceled. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Had customer restart load she had in unit. Unit sensed and filled properly. Customer was also concerned about water level, not enough water. Advised customer that water level is correct, unit will not fill tub. No issue found with unit at this time, working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/17/2022

"When arrive unit was out also notice floor was scratch from when grandsons move fridge out took pictures Replace tube,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHB

Near Cleveland, OH 44106

Marie V

Job Details: 03/17/2022

"Took PoP. Cc that the freezer wasnt cooling and the ice cream got soft, she removed food from freezer to allow a better air flow and since that day started working. Took temps on fresh food 34* 36* and freezer -1* 0*. Temperatures are in range. Explain cust that what she did was correct, you want to have a good air flow inside unit to properly cool. At this point unit is working properly. Ask cust to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/17/2022

"CC that the unit stops mid cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up checked the lock, out of range. Replaced the latch from t/s. Ran a calibration. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

GE RANGE

Model JBP78W0B2WW

Near Euclid, OH 44119

Jason N

Job Details: 03/17/2022

Installed bake element. Ran bake test to 300 degrees. Good preheat and cycle. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Warrensville Heights, OH 44128

Gabriel P

Job Details: 03/17/2022

"Control burn and harness of console giving estimate customer will not fix ; ordrng 1 W11178673 (Control) and 1 W10859914 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Westlake, OH 44145

Angel

Job Details: 03/17/2022

"Cc that unit was squealing. Confirmed ran unit and started squealing. Will need pulley replaced. Replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9868KL0

Near Solon, OH 44139

Jason N

Job Details: 03/17/2022

"Cc unit not heatingChecked power in to unit, good at 242v. Checked all thermals, found heater element open. Unit needs element replaced. ; ordrng 1 WP3387747 (Element)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 03/17/2022

"Installed new outer door glass, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVT03

Near Kent, OH 44240

Brian M

Job Details: 03/17/2022

Cc unit leaking Found drip pan clogged Removed clog OP Test Ok

We serviced a

GE WASHER

Model GUD27GSPM1DG

Near Cleveland, OH 44113

Gabriel P

Job Details: 03/17/2022

When taking panel apart the shaft of timer broke inside the knob ordering the parts I damage also notice switch is broken customer will paid for that part ordering and scheduling ; ordrng 1 WH18X27241 (Switch) and 1 WE04X22654 (Timer) and 1 WE01X30638 (Knob)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/17/2022

"Replace gasket,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near East Cleveland, OH 44112

Marie V

Job Details: 03/17/2022

"Cc that the cold water is not working and is making a loud noise. Confirmed cold water is not operating, and belt is squeaking. Replaced belt from T/S and water valve. Ran auto test and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DS01

Near Chagrin Falls, OH 44022

Corina B

Job Details: 03/17/2022

"CC that there is a fault code of f2e1 stuck key. Confirmed. Checked the connections at j4-j7 good. Will need a new ui. Cust is going to email the pop. Part would be covered under warranty is under 5 years old. ; ordrng 1 W10887855 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near North Royalton, OH 44133

David R

Job Details: 03/17/2022

"Cc unit FF not cooling properly, ice build up on evap, customer took apart and used had dryer, also no ice. Went into diagnostics, fan in FF not working. Left door harness wires cut through, not getting power to icemaker, will need new door. Took a further look and FF fan is not getting 14VDC, connector coming from wall is corroded and wires broken. Non repairable part. SVC to be paid only."

We serviced a

JENN-AIR WALL OVEN/MICRO

Model JMW2427WS02

Near Westlake, OH 44145

Angel

Job Details: 03/17/2022

Replaced cooling fan tested unit by preheating to 350*. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Painesville, OH 44077

Dan H

Job Details: 03/17/2022

"Installed new control, op test good"

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/17/2022

Cc of low ice Found ice maker working properly at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/17/2022

Cc no ice low ice

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Newbury Township, OH 44065

Brian M

Job Details: 03/17/2022

Cc unit not turning on Found f6e2 and f2e1 and f6e3 Unit will not go past errors Needs ui and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Solon, OH 44139

Jason N

Job Details: 03/17/2022

"Cc while running initial heat up of unit, breakers in house tripped.Customer stated she had electricians out to check house power, they verified house breakers and power are good. She also stated she didnt think the LF burner was working. Inspected unit, checked for shorted L to L or to ground. All checked good. Checked wiring in unit for short or pinched wires. Found hanging L orange wire on LF burner touching off on orange/black which would create an L to L short. Replaced wiring and checked terminal tension. Powered unit up and tested all functions, LF burner not working, will need infinite switch replaced due to short. Part not showing in stock at Marcone, office to contact customer with availability. ; ordrng 1 W11129442 (Infinite switch)"

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/17/2022

"Cc unit cooktop is warpedFound right side on unit raised up slightly. Found cooktop metal frame is miss-assembled to glass. Unit will need new cooktop. Customer not at home to reschedule, office to contact customer with next service date. ; ordrng 1 W11476176 (Cooktop)"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, OH 44004

Joe O

Job Details: 03/17/2022

"Cc: not cooling ff sectionFound temps in ff section at 50 degrees in ff section, -6 in freezer. Attempted to enter diagnostics. Ui will not allow selections. Found ff evap fan not running. Needs ff evap fan and uiUi shows under 1 year part warranty; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR55X34170 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Perry, OH 44081

Dan H

Job Details: 03/17/2022

"Installed new valve, op test good"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFVU17F2SC

Near Orwell, OH 44076

Brian M

Job Details: 03/17/2022

Cc unit not cooling Found thermostat not sending power Advised to replace thermostat defrost timer and compressor relay ; ordrng 1 5304511828 (Thermostat) and 1 5304518034 (Defrost) and 1 297259515 (controller)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/17/2022

"Replace harness and control,opt test ok but found thermistor also burnt ordering ; ordrng 1 WPW10705575 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chardon, OH 44024

Jason N

Job Details: 03/17/2022

Cc unit lid crackedReplaced unit lid using customer supplied pre Id part. Lid operation test good.

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Ashtabula, OH 44004

Joe O

Job Details: 03/17/2022

Installed door glass. Op test ok

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 03/17/2022

"Cc unit not heating. Unit is getting 240. Heater is open. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 DC97-14486A (Heater assembly)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland, OH 44109

Marie V

Job Details: 03/17/2022

"Knocking on door, no answer. Called office, tagging door."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cleveland, OH 44111

Marie V

Job Details: 03/17/2022

"Cc that the unit is not heating. Confirmed. Found terminal block burned L2 line. Replaced power cord and terminal block from T/S. Op test ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/17/2022

"Cc that the unit flooded the basement the drain hose came off and drained all the water on the floor , that when unit is calling for water it bangs and that it was shaking a lot when it was spinning. Ran diag, found error code F8E1 long fill. Removed hoses and found debris on hot valve, replaced from T/S. Also helped with the banging noise on the cust pipes. Verify dampers, pass bounce once. Also added a sip tie on the drain hose. Told cust that the drain hose needs to be attached or secured to avoid flooding. ; used 1 W11165546 (VALVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Strongsville, OH 44149

David R

Job Details: 03/17/2022

"Had POP. Customer said since delivery set up, ice only worked one time and 2-3 weeks ago from today 3-18-22 water stopped coming from dispenser. Water is good coming from house, right out single valve water is good. When water is called for and going through filter house, no water comes out. Suspect is that water filter housing isnt releasing water or frozen reservoir. Ordering reservoir, filter housing, dual valve ; ordrng 1 W10341320 (Dual valve) and 1 WPW10394053 (Filter housing) and 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lakewood, OH 44107

Angel

Job Details: 03/17/2022

"Cc that unit was not doing anything just stayed locked and it wouldnt spin or agitate. Verified and latch needed to be replaced it was damaged. Replaced latch and noticed that the latch would not lock tried diagnostics and no luck. Replaced control board and unit started locking as should but would not spin or agitate noticed motor was humming but would not move will need drive motor also ordering capacitor. Office to reschedule motor out of stock.; ordrng 1 W10890624 (Drive motor) and 2 W11428524 (Capacitor)s, used 1 W11307244 (DOOR LOCK), and 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Cleveland, OH 44143

Joe O

Job Details: 03/16/2022

Installed dryer repair kit. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Aurora, OH 44202

Brian M

Job Details: 03/16/2022

Cc unit not draining Found mask in pump Removed mask OP Test Ok