We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near North Royalton, OH 44133
David R
Job Details: 03/18/2022
"Replaced latch, ran diagnostics, good. Ran drain and spin. Good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Elyria, OH 44035
Gabriel P
Job Details: 03/18/2022
Found loose connections on coil correct issue opt test ok
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Willowick, OH 44095
Corina B
Job Details: 03/18/2022
"CC that the unit is not draining every time. Started a cycle several times, drained every time. Checked the drain hose, clear. Cust is requesting that date. ; ordrng 1 WD19X24829 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Amherst, OH 44001
Gabriel P
Job Details: 03/18/2022
"Found and off balance load trigger a flood mode ran diagnostic after flood mode was done no errors found ran hot and cold water and drain pump all good ran calibration and auto test pass,opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Elyria, OH 44035
Marie V
Job Details: 03/18/2022
Took POP. Cc that the light bulb broke inside the socket. Unplugged unit and removed socket. Ordering bulb. ; ordrng 1 8206232A (Light bulb)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Columbia Station, OH 44028
David R
Job Details: 03/18/2022
"Drain pump was good but replaced anyway, found 2 face mask locked in hose causing water not to drain. Advised customer future reference to use mesh bag to hold smaller items in so this wont happen again. Ran diagnostics and cleared codes. Op test ok."
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/18/2022
Installed belt. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near South Euclid, OH 44121
Manny
Job Details: 03/18/2022
"Replaced main control and panel UI, ran diagnostics cycle opt test ok, took core for return."
We serviced a
MAYTAG DRYER
Model MED5100DW1
Near Beachwood, OH 44122
Manny
Job Details: 03/18/2022
"Replaced heater op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GTQXKT00
Near Beachwood, OH 44122
Manny
Job Details: 03/18/2022
"Cc unit not cooling, found cover in frost, removed cover and ohm out bimetal, bimetal is visible damage back cover is lifted on one of the side, unit will need evap harness and heater; ordrng 1 W11234406 (harns-wire) and 1 WP2323197 (heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW55000DW2
Near Euclid, OH 44132
Jason N
Job Details: 03/18/2022
"Cc unit going out of balanceRan diagnostics, no codes stored. Ran auto test, some vibration/movement in tub during spin. Checked basket, side to side movement present, checked hub, found hub starting to wear. Unit needs drive hub. Replaced using truck stock part. Ran spin and drain cycle using small clothing load. Normal vibration present. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Wickliffe, OH 44092
Dan H
Job Details: 03/18/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at-8 degrees, found evaporator frozen solid, unit needs new control and thermistor m customer does not want repair at this time; ordrng 1 W11196400 (Cntrl) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Willoughby Hills, OH 44092
Dan H
Job Details: 03/18/2022
"Customer complaint that user interface is not lighting up , confirmed, found 14vdc to user interface, unit needs new user interface ; ordrng 1 W11481117 (Ui)"
We serviced a
GE REFRIGERATOR
Model pfe28kmkbes
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/18/2022
"Cc: not filtering light on displayCustomer stated filter is new but when dispensing water not filtering shows up on display. Found filter board not sensing filter. Cycled power to dispenser board. Unit shut off dispenser. Needs dispenser boardSpoke with BJ, Stated we can replace at no cost to customer; ordrng 1 WR55X35905 (Rfid filter board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Shaker Heights, OH 44120
Manny
Job Details: 03/18/2022
"Replaced ui checked resistance to FC thermistor and have 2.2kohms try ohming out from control P5-3 to P5-4 thermistor is showing open, spoke to BJ and he said it could be an internal wire issue,call tech line and spoke to Bruce to document findings, he stated that could be an internal broken wire, he said hell summit the report for review and theyll contact us and customer with the next step. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Cleveland, OH 44108
Jason N
Job Details: 03/18/2022
"Cc smell of gas when using oven Customer stated they smell gas when using the oven, had the gas company out who said it was their oven ignitor, they also had Best Buy out and they told the customer the unit is defective and needs replaced. Ran bake test, found ignitor only drawing 2.8A, unit has a weak ignitor. Called wp techline, Chris, replace ignitor. Transferred to safety dept, Donna, gave concession for full repair, a122ve0wpl1. Replaced bake ignitor using truck stock part. Ran bake test to 350, good ignition and flame. Op test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID RANGE
Model KGRS303BWH0
Near Chesterland, OH 44026
Dan H
Job Details: 03/18/2022
"Customer complaint that oven door frame is discolored and door glass is dirty, confirmed , trim is discolored, bottom trim is rusted, unit needs new trim pieces and door glass cleaned, customer wants some knobs replaced as well, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10335331 (Trim) and 1 WPW10333990 (Trim) and 3 W10524670 (Knob)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/18/2022
"Cc unit temperatures not accurateCustomer stated unit temps are not accurate, twice at higher temperature baking, dishes took too long. Ran bake test to 350 degrees. Calibrated temperatures +20 degrees. Temperatures reading average of 369-375 degrees. Temperatures cycling stable. Op test good."
We serviced a
AMANA REFRIGERATOR
Model TZI21RW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/18/2022
Installed evaporator fan motor and blade. Airflow restored to ff section and freezer sections. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 03/18/2022
Installed power supply board. All functions good. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Dorset, OH 44032
Dan H
Job Details: 03/18/2022
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44106
Joe O
Job Details: 03/18/2022
Cc: not allowing selectionsFound ui will not allow selections. Needs ui and housingParts out of stock. Office to reschedule; ordrng 1 W11367678 (Ui) and 1 W11368911 (Housing)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Seven Hills, OH 44131
Manny
Job Details: 03/18/2022
"Replaced heater, ran normal cycle. Opt test ok"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Garfield Heights, OH 44125
Joe O
Job Details: 03/18/2022
Cc: not heating properlyTested with water and magic cup. Unit heating. Had hot water after. Customer stated intermittently unit will not heat. Tested again. Unable to duplicate issue. Op test okCustomer showed pop
We serviced a
GE RANGE
Model JGBP30GEP2AD
Near Parma, OH 44134
Manny
Job Details: 03/18/2022
"Cc unit not heating correctly on bake, ran bake and unit taking a long time to ignite, hen unit ignites stays on for about 1 min, the the flame goes really low and then starts turning on and off with the flame really low, pull unit out and set to bake when unit had 1 min on hear the valve vibrating as if is opening and closing really fast and bake burner looks burned, unit will need a igniter, valve and bake burner, but parts are showing discontinued and customer want us to let her know if we find them.; ordrng 1 WB21K13 (valve brnr ctl rt re) and 1 WB16K03 (Bake burner) and 1 WB13K03 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Highland Hills, OH 44122
Joe O
Job Details: 03/18/2022
"Cc: not workingFound error codes f3e1(pressure system fault) f5e1(lid switch fault) f7e5(shifter fault). Found unit not draining. Tested lid lock, and shifter. Unit shifting and locking. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; O-emld tckt"
We serviced a
AMANA REFRIGERATOR
Model DRB1901CW
Near Madison, OH 44057
Dan H
Job Details: 03/18/2022
"Customer complaint that unit is freezing everything, fresh food section temperature at 23 degrees, freezer section temperature at -1 degrees, found thermostat knob disconnected and thermostat set to coldest setting, reconnected and adjusted temperature setting to recommended, advised customer to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Geneva, OH 44041
Dan H
Job Details: 03/18/2022
"Customer complaint that unit is not making ice, confirmed, no ice maker error codes, ice maker harvests, ice maker fills, unit needs new control ; ordrng 1 W11224256 (Cntrl)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, OH 44035
Angel
Job Details: 03/18/2022
Arrived at lowes and microwave was already fixed by HV. Microwave is not there any longer.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hiram, OH 44234
Brian M
Job Details: 03/18/2022
Cc unit leaving spots and white residue Unit is functioning properly Advised customer on soap usage and water temps Customer has well water and softener system
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB00
Near Burton, OH 44021
Brian M
Job Details: 03/18/2022
Installed bracket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Beachwood, OH 44122
Joe O
Job Details: 03/18/2022
"Cc: ol error code, not spinning out clothesEntered diagnostics. Found no stored error codes. Ran quick test cycle. Basket did not disengage until water tub was half full. Ran drain and spin. Unit is spinning. Lifted on basket, basket starting to seize to shaft. Spoke with BJ. Needs bearing kit and suspension rods BJ stated around 10 years is when suspension rods start to fail. Stated to advise customerCustomer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, OH 44145
Gabriel P
Job Details: 03/17/2022
Found latch loose correct issue opt test ok also I was help by whirlpool tech line
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, OH 44035
Marie V
Job Details: 03/17/2022
Cc that the unit makes ice but when you hit the dispenser stays on it will not stop dispensing. Confirmed. Removed paddle and found that is broken. Unit will need new paddle. Part is not longer available. Left the part number for cust. Cust also gave paper work for tax exempt. Is on file.
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Rock Creek, OH 44084
Brian M
Job Details: 03/17/2022
"Customer still complaint of a noise Ran unit with no noise with heavy load Ran empty and noise seemed to be coming from blower housing added pressure to venting and noise would stop Suggest to replace blower wheel and housing ; ordrng 1 5304505339 (blower assembly) and 1 5304513609 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW7000AW2
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2022
"Installed door lock. Ran diagnostics, cleared code. Started test cycle. All functions passed. Op test good."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Brook Park, OH 44142
David R
Job Details: 03/17/2022
"Replaced bottom ignitor. Tested, good, heating and cycling. Op test ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Berea, OH 44017
David R
Job Details: 03/17/2022
Cc unit leaving circled marks on clothing of items. Took a picture. Seal on drum leaving residue on drum and items in dryer. Ordering drum and seal ; ordrng 1 W10899578 (Drum) and 1 W10612022 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WGD5540SQ0
Near Madison, OH 44057
Dan H
Job Details: 03/17/2022
"Customer complaint that unit is not heating, started timed dry cycle, unit heated, tested on sensor cycle, unit heated, customer stated that the unit ran for over 2 hours the other day, found timer motor not spinning, unit needs new timer, customer does not want repair; ordrng 1 WP8578909 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, OH 44028
Marie V
Job Details: 03/17/2022
"Cc that the unit is not changing the dial and it shuts off while running. Ran diag found error code f0E3 overload , f6e2 communication error, F9E2 water ring detected , F6E3 communication error. Ran auto test and calibration on unit, pass. Started a rinse and spin and then a normal cycle. Unit will need new UI and lid lock .advice cust to call whirlpool to see if they help with the repair. ; ordrng 1 W11120178 (Ui) and 1 W10861642 (Lid lock)"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Kingsville, OH 44048
Dan H
Job Details: 03/17/2022
"Installed new lid switch, op test good"
We serviced a
MAYTAG DRYER
Model SDE3606AYQ
Near Mentor, OH 44060
Dan H
Job Details: 03/17/2022
"Installed new belt and pulley, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/17/2022
"Replace all parts order then ran some test with customer present and normal cycle ,opt test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, OH 44024
Joe O
Job Details: 03/17/2022
Installed element. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windham, OH 44288
Brian M
Job Details: 03/17/2022
"Cc of noise when spinning Suspect tub hub damaged but cant remove washplate without damaging it Needs washplate and tub hub ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2022
"Cc unit not filling with waterCustomer stated sounds like water is coming in but it doesnt seem to fill. Ran diagnostics, all valves tests good, recirculation is good, drain is good. Started normal cycle on warm, unit filled with hot and cold water, tumbled, then recirculation. Could not find an issue with unit at this time. Advised customer he will not necessarily see the initial water fill, since this in done directly inside the tub."
We serviced a
WHIRLPOOL RANGE
Model GW397LXUQ07
Near Bratenahl, OH 44108
Corina B
Job Details: 03/17/2022
CC that the lower drawer will not open. Confirmed. Pulled unit out found a pan wedge. Removed the pans. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44052
Angel
Job Details: 03/17/2022
Replaced glass door and name plate. Opt test ok.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WP02
Near Bay Village, OH 44140
Angel
Job Details: 03/17/2022
"Cc that units ui is not working. Confirmed none of the buttons on the ui are working and all it says is Jenn-air on the screen and it goes blank after a while. Pulled unit out a bit to verify the wiring and tried to reset it but nothing. Unit will need ui replaced. Gave customer estimate and explained to her that since its so expensive to try to call Jenn-air to see if they can cover for the part at least. Customer stated that she will call and give us a feed back with what happens after she calls whirlpool.; ordrng 1 W10323052 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/17/2022
"Cc unit not draining, confirmed, drained water, nothing in pump, Will not pump water out, will need drain pump, ordered.; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mogadore, OH 44260
Brian M
Job Details: 03/17/2022
Cc ice on freezer floor Found icemaker leaking from the tube Cleaned ice and tube OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5P
Near Walton Hills, OH 44146
Marie V
Job Details: 03/17/2022
Cc that the bottom drawer does not close properly. Confirmed. Found slider defective. Unit will need slider and drawer.; ordrng 1 W11123024 (Right side slide) and 1 W11131365 (Left slide) and 1 W11036176 (Drawer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Corina B
Job Details: 03/17/2022
"CC that there is a loud noise in the freezer. Confirmed. Found the freezer cover has frost and ice build up. Disconnected the ui. Will need a new ui, control and harness. Office to reschedule when these parts come in. ; ordrng 1 W11330971 (Ui) and 1 W11249952 (Harness) and 1 WPW10675033 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Joe O
Job Details: 03/17/2022
"Cc: not dissolving podFound error code f8e2(inlet water, fill valve electrical problem). Ran diagnostics test cycle. Fill valve functioning. No error codes after diagnostics. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
David R
Job Details: 03/17/2022
"Replaced thermistor and hi limit. Also found element broken, replaced from t/s. Tested. Heating, good. Op test ok. ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Garfield Heights, OH 44125
David R
Job Details: 03/17/2022
"Cc loud when spinning. Gearcase is making loud noise. Gave estimate to customer. Customer does not want to go ahead with repair. SVC already paid. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752283 (106.72), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
David R
Job Details: 03/17/2022
"Customer could not find POP from Costco, let customer know he will have to call Costco and see if they can email over a receipt with Model/Serial and any warranty information in order to not have to pay SVC, Labor and parts. Cc gas smell, intermittently happening and sometimes clothes all the way dry. Unit dryness and heating test good. Could not smell gas and lines all tight, since intermittently happening would suggest replacing gas burner assembly. Customer said they are going to call Costco to get information but I wrote up price of everything just in case needed. Customer did not pay SVC, wants to contact Costco for warranty before paying for anything. No parts to be ordered at this time. ; ordrng 1 W11233069 (Gas Burner assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model SDI25FL
Near Westlake, OH 44145
Angel
Job Details: 03/17/2022
"Cc that unit was not cooling properly he unplugged it and plugged it back in and unit started working again. Verified temperatures and ff section was at 40* and freezer was at 8*. Verified in back and saw that the condenser fan was not running and it was really dirty. Cleaned out fan and condenser and when i plugged it back in the fan started working. Customer stated that hell leave like that for now and if it starts to happen again and he sees that the condenser fan is not running again hell think about it if he wants to fix because basically every part for this unit is discontinued and hes thinking if getting new unit. Opt test ok.; ordrng 1 833697 (Cond fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model SC25JW
Near Beachwood, OH 44122
Joe O
Job Details: 03/17/2022
"Cc: not freezing in freezer section, freezing in ff sectionFound unit is in garage. Under 50 degrees in garage. Found temps in ff section at 34 degrees, freezer at 30 degrees. Advised customer unit will not function properly in unheated garage. Garage temps are around 50 degrees. Cannot test due to garage temps. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44121
Joe O
Job Details: 03/17/2022
"Cc: would not stop filling, not drainingCusstated that unit would not stop filling, then when they tried to run a drain and spin unit would not drain and continued to put water in. Plugged unit in, canceled cycle. Unit started to drain. Found error codes f8e1(long fill). Ran auto test. Found unit has good water pressure. Ran normal cycle. Unit filled properly. Ran drain and spin. Ran calibration. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, OH 44123
Dan H
Job Details: 03/17/2022
"Installed new air plenum and control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details: 03/17/2022
Installed valve and line Ran test OP Test Ok
We serviced a
GE WASHER
Model GTWP1000M0WW
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/17/2022
"CC that the unit does not run. Confirmed. Started a cycle. Unit filled and stopped. Jumped out the lid switch, started working. Will need a new lock. Panel for the control is not secured due to it being *broken ; ordrng 1 WH12X10531 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW26SS65GS0
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2022
"Cc unit ice buildup and leak from freezerFound evaporator drain tray iced over, leaking in bottom of freezer section. Cleared ice from freezer. Steamed out tray and down drain hole. Cleared clog, good water flow through. Op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Euclid, OH 44132
Jason N
Job Details: 03/17/2022
"Cc unit made a noise when it went to wash cycle. Customer stated unit made a noise when it went to wash cycle, she unplugged it. Plugged in unit, unit was still in wash cycle, canceled. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Had customer restart load she had in unit. Unit sensed and filled properly. Customer was also concerned about water level, not enough water. Advised customer that water level is correct, unit will not fill tub. No issue found with unit at this time, working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Gabriel P
Job Details: 03/17/2022
"When arrive unit was out also notice floor was scratch from when grandsons move fridge out took pictures Replace tube,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHB
Near Cleveland, OH 44106
Marie V
Job Details: 03/17/2022
"Took PoP. Cc that the freezer wasnt cooling and the ice cream got soft, she removed food from freezer to allow a better air flow and since that day started working. Took temps on fresh food 34* 36* and freezer -1* 0*. Temperatures are in range. Explain cust that what she did was correct, you want to have a good air flow inside unit to properly cool. At this point unit is working properly. Ask cust to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/17/2022
"CC that the unit stops mid cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up checked the lock, out of range. Replaced the latch from t/s. Ran a calibration. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
GE RANGE
Model JBP78W0B2WW
Near Euclid, OH 44119
Jason N
Job Details: 03/17/2022
Installed bake element. Ran bake test to 300 degrees. Good preheat and cycle. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Warrensville Heights, OH 44128
Gabriel P
Job Details: 03/17/2022
"Control burn and harness of console giving estimate customer will not fix ; ordrng 1 W11178673 (Control) and 1 W10859914 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Westlake, OH 44145
Angel
Job Details: 03/17/2022
"Cc that unit was squealing. Confirmed ran unit and started squealing. Will need pulley replaced. Replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9868KL0
Near Solon, OH 44139
Jason N
Job Details: 03/17/2022
"Cc unit not heatingChecked power in to unit, good at 242v. Checked all thermals, found heater element open. Unit needs element replaced. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 03/17/2022
"Installed new outer door glass, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVT03
Near Kent, OH 44240
Brian M
Job Details: 03/17/2022
Cc unit leaking Found drip pan clogged Removed clog OP Test Ok
We serviced a
GE WASHER
Model GUD27GSPM1DG
Near Cleveland, OH 44113
Gabriel P
Job Details: 03/17/2022
When taking panel apart the shaft of timer broke inside the knob ordering the parts I damage also notice switch is broken customer will paid for that part ordering and scheduling ; ordrng 1 WH18X27241 (Switch) and 1 WE04X22654 (Timer) and 1 WE01X30638 (Knob)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/17/2022
"Replace gasket,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Cleveland, OH 44112
Marie V
Job Details: 03/17/2022
"Cc that the cold water is not working and is making a loud noise. Confirmed cold water is not operating, and belt is squeaking. Replaced belt from T/S and water valve. Ran auto test and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Chagrin Falls, OH 44022
Corina B
Job Details: 03/17/2022
"CC that there is a fault code of f2e1 stuck key. Confirmed. Checked the connections at j4-j7 good. Will need a new ui. Cust is going to email the pop. Part would be covered under warranty is under 5 years old. ; ordrng 1 W10887855 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near North Royalton, OH 44133
David R
Job Details: 03/17/2022
"Cc unit FF not cooling properly, ice build up on evap, customer took apart and used had dryer, also no ice. Went into diagnostics, fan in FF not working. Left door harness wires cut through, not getting power to icemaker, will need new door. Took a further look and FF fan is not getting 14VDC, connector coming from wall is corroded and wires broken. Non repairable part. SVC to be paid only."
We serviced a
JENN-AIR WALL OVEN/MICRO
Model JMW2427WS02
Near Westlake, OH 44145
Angel
Job Details: 03/17/2022
Replaced cooling fan tested unit by preheating to 350*. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Painesville, OH 44077
Dan H
Job Details: 03/17/2022
"Installed new control, op test good"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2022
Cc of low ice Found ice maker working properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2022
Cc no ice low ice
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Newbury Township, OH 44065
Brian M
Job Details: 03/17/2022
Cc unit not turning on Found f6e2 and f2e1 and f6e3 Unit will not go past errors Needs ui and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Solon, OH 44139
Jason N
Job Details: 03/17/2022
"Cc while running initial heat up of unit, breakers in house tripped.Customer stated she had electricians out to check house power, they verified house breakers and power are good. She also stated she didnt think the LF burner was working. Inspected unit, checked for shorted L to L or to ground. All checked good. Checked wiring in unit for short or pinched wires. Found hanging L orange wire on LF burner touching off on orange/black which would create an L to L short. Replaced wiring and checked terminal tension. Powered unit up and tested all functions, LF burner not working, will need infinite switch replaced due to short. Part not showing in stock at Marcone, office to contact customer with availability. ; ordrng 1 W11129442 (Infinite switch)"
We serviced a
JENN-AIR COOK TOP
Model JED3430GB01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/17/2022
"Cc unit cooktop is warpedFound right side on unit raised up slightly. Found cooktop metal frame is miss-assembled to glass. Unit will need new cooktop. Customer not at home to reschedule, office to contact customer with next service date. ; ordrng 1 W11476176 (Cooktop)"
We serviced a
GE REFRIGERATOR
Model CFE28USHCSS
Near Ashtabula, OH 44004
Joe O
Job Details: 03/17/2022
"Cc: not cooling ff sectionFound temps in ff section at 50 degrees in ff section, -6 in freezer. Attempted to enter diagnostics. Ui will not allow selections. Found ff evap fan not running. Needs ff evap fan and uiUi shows under 1 year part warranty; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR55X34170 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Perry, OH 44081
Dan H
Job Details: 03/17/2022
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFVU17F2SC
Near Orwell, OH 44076
Brian M
Job Details: 03/17/2022
Cc unit not cooling Found thermostat not sending power Advised to replace thermostat defrost timer and compressor relay ; ordrng 1 5304511828 (Thermostat) and 1 5304518034 (Defrost) and 1 297259515 (controller)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/17/2022
"Replace harness and control,opt test ok but found thermistor also burnt ordering ; ordrng 1 WPW10705575 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Jason N
Job Details: 03/17/2022
Cc unit lid crackedReplaced unit lid using customer supplied pre Id part. Lid operation test good.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Ashtabula, OH 44004
Joe O
Job Details: 03/17/2022
Installed door glass. Op test ok
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 03/17/2022
"Cc unit not heating. Unit is getting 240. Heater is open. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 DC97-14486A (Heater assembly)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland, OH 44109
Marie V
Job Details: 03/17/2022
"Knocking on door, no answer. Called office, tagging door."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44111
Marie V
Job Details: 03/17/2022
"Cc that the unit is not heating. Confirmed. Found terminal block burned L2 line. Replaced power cord and terminal block from T/S. Op test ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/17/2022
"Cc that the unit flooded the basement the drain hose came off and drained all the water on the floor , that when unit is calling for water it bangs and that it was shaking a lot when it was spinning. Ran diag, found error code F8E1 long fill. Removed hoses and found debris on hot valve, replaced from T/S. Also helped with the banging noise on the cust pipes. Verify dampers, pass bounce once. Also added a sip tie on the drain hose. Told cust that the drain hose needs to be attached or secured to avoid flooding. ; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Strongsville, OH 44149
David R
Job Details: 03/17/2022
"Had POP. Customer said since delivery set up, ice only worked one time and 2-3 weeks ago from today 3-18-22 water stopped coming from dispenser. Water is good coming from house, right out single valve water is good. When water is called for and going through filter house, no water comes out. Suspect is that water filter housing isnt releasing water or frozen reservoir. Ordering reservoir, filter housing, dual valve ; ordrng 1 W10341320 (Dual valve) and 1 WPW10394053 (Filter housing) and 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, OH 44107
Angel
Job Details: 03/17/2022
"Cc that unit was not doing anything just stayed locked and it wouldnt spin or agitate. Verified and latch needed to be replaced it was damaged. Replaced latch and noticed that the latch would not lock tried diagnostics and no luck. Replaced control board and unit started locking as should but would not spin or agitate noticed motor was humming but would not move will need drive motor also ordering capacitor. Office to reschedule motor out of stock.; ordrng 1 W10890624 (Drive motor) and 2 W11428524 (Capacitor)s, used 1 W11307244 (DOOR LOCK), and 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Cleveland, OH 44143
Joe O
Job Details: 03/16/2022
Installed dryer repair kit. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Brian M
Job Details: 03/16/2022
Cc unit not draining Found mask in pump Removed mask OP Test Ok