Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Parma, OH

Rep wee but could nt figurairman got right to work and found our problem!




Review of Fred's Appliance Service

We had been finding a water puddle on our kitchen floor everyday when we came home. It was near our stove but we knew the stove could not be the problem. The refrigerator was also near the puddle, but we could not find any stream coming from it, but the repairman discovered right away that the refrigerator actually was the problem and was able to fix it right away!


Map of Avon Lake, OH

Great job!




Review of Fred's Appliance Service


Map of Cleveland Heights, OH

Great Service




Review of Fred's Appliance Service


Map of Rocky River, OH

thorough and polite




Review of Fred's Appliance Service

Brian quickly understood the problem and had his trainee make the necessary repairs.


Map of Madison, OH

Jerry Wetzel




Review of Fred's Appliance Service

SUPER SERVICE


Map of LaGrange, OH

Ice cube maker




Review of Fred's Appliance Service

They were efficient and timely. The Ice cubes were available and single in about 18 hours


Map of Cleveland, OH

Great




Review of Fred's Appliance Service

Courteous, informative service.


Map of Novelty, OH

Scott




Review of Fred's Appliance Service


Map of Mayfield, OH

Wanda




Review of Fred's Appliance Service

Great service


Map of Beachwood, OH

Rachel




Review of Fred's Appliance Service


LLM




Review of Fred's Appliance Service

The service exceeded my expectations. Both techs were professional and friendly. Dan had the replacement part our fridge needed and it was installed quickly. Couldn’t be happier with the entire experience and everyone we had contact with.


Great job




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The service was great. The technician was very polite and professional.


Dryer repair




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The service was great. The technician was very polite and professional. Repairs were completed as expected.


Great service




Review of Fred's Appliance Service

Love how they keep you updated regarding their arrival time. Technician was efficient when a part needed to be ordered it came very quickly. Awesome job


Was pleased with their friendly, professional service




Review of Fred's Appliance Service

Was very pleased with the communication about the upcoming appointment and follow through.


quick assessment




Review of Fred's Appliance Service

Very knowledgeable team. Fast. Efficient.


John




Review of Fred's Appliance Service

Great service


great service




Review of Fred's Appliance Service

Very professional and on time. Completed his repairs quickly and double checked his work to make sure it was working properly.


Amy




Review of Fred's Appliance Service

Mac was an excellent technician. Extremely informative and pleasant. A+++ Thanks, Mac!


great service




Review of Fred's Appliance Service

very timely,professional


Fred's Appliance is great!




Review of Fred's Appliance Service

We needed servicing of our KitchenAid dishwasher. Brian came to our home with a trainee, also named Brian. They arrived on time and spent considerable time assessing our problem, which turned out to be more complex than a wearing gasket. Brian diagnosed the situation, teaching the younger Brian why he did what he did. Brian took apart the entire front of the dishwasher and corrected several faulty situations including ones due to sloppy construction of the dishwasher by the company. Our dishwasher now again works beautifully and I believe that it is in many ways better than when we first bought it. Brian explained to us what the problems were and how he planned on remedying them. His logic was faultless. Very careful with our home which we really appreciated. In our minds, Fred's Appliance is the best appliance repair company in the area. They are definitely worth waiting for!


Thanks




Review of Fred's Appliance Service


gas stove ignitor repair




Review of Fred's Appliance Service


Excellent Service from Start to Finish!




Review of Fred's Appliance Service

Received a call immediately upon booking appointment on line. Call confirmed details, ordering parts based on my issues. Received email confirmation and appointment time frame. Technician was extremely knowledgeable - worked fast - put booties on when coming into the house. Cleaned up after and was fast efficient and personable! I'll book Fred's again, in a heartbeat.


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Excelent


Robert




Review of Fred's Appliance Service

Very friendly and helpful


great




Review of Fred's Appliance Service

Awesome


Great service




Review of Fred's Appliance Service

I found the technician to be very knowledgeable and professional. I would hope I get the same person back again should I have further problems. The previous technician was extremely rude and unprofessional and I don't EVER want to see him at my house again. The attitude of this technician was much more positive and customer-friendly.


Terrific service from very pleasant technician




Review of Fred's Appliance Service


Excellent work




Review of Fred's Appliance Service

Installed the control panel in no time. Very friendly and professional.


Jeff did an awesome job!




Review of Fred's Appliance Service

Well knowledged, and very proffesional





Review of Fred's Appliance Service

Great Service. Very knowledgeable and a really nice young man.


Geat Service - Pleasant technician - Very knowledgeable




Review of Fred's Appliance Service

Very happy with the service provided by Fred's appliance.


Dishwasher Repair.....




Review of Fred's Appliance Service

Excellent service every time....


Fred's Appliance - Fixed Dishwasher




Review of Fred's Appliance Service


Great Service!!




Review of Fred's Appliance Service

Very satisfied with Fred’s Appliance Service and especially with Paul the serviceman. He is very knowledgeable and has a great professional personality.


Very satisfied




Review of Fred's Appliance Service

Great response I didn't worry if you were coming I was informed quickly


Great Service!




Review of Fred's Appliance Service

Corine was professional, friendly and really went above & beyond to make sure we were happy with the installation service she provided.


Machine not fixed.




Review of Fred's Appliance Service

I just ran a small load of clothes and the same problem is still happening, the clothes are soaked and not ready for the dryer. I have to run the "Drain and Spin" cycle over and over just like the original complaint.


Response from Fred's Appliance Service:

Hello Robert!, very sorry for the continued troubles. We will be calling you shortly to setup another visit! We will get you squared away. Thank you -The Fred's Team


awesome service and no price




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Excellent


knowledgeable tech. very professonal service.




Review of Fred's Appliance Service


Lucy




Review of Fred's Appliance Service

Great service, very efficient.


Matt




Review of Fred's Appliance Service


Great Friendly Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Knowledgeable & nice




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Coming to the rescue!




Review of Fred's Appliance Service

Being without an oven during the Christmas Holidays can be frustrating!


Excellent service




Review of Fred's Appliance Service


CRAIG R SNYDER




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

Mac was very professional, knowledgeable and efficient in the performance of his duties. It was a pleasure to work with him.


Punctual and professional




Review of Fred's Appliance Service

Hope e dont need to use them again but if we do the ywill be first we call


Excellent service.




Review of Fred's Appliance Service


Awesome Service!




Review of Fred's Appliance Service

Diagnosed and fixed issues quickly. Very professional.


Chris




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Dan was extremely professional, knowledgeable, friendly, and courteous. He really took his time and check my refrigerator thoroughly, all the while explaining to me what he was doing.


excellent service




Review of Fred's Appliance Service

the service people were very good. the parts came in super fast. appt. times were well kept. we still need to run it in a full cycle for a final test.


Mario




Review of Fred's Appliance Service


Awesome, we found the real problem




Review of Fred's Appliance Service


Maytag Washer




Review of Fred's Appliance Service

The technician was polite and efficient. She also gave us some helpful hints for effective use of our appliance.


Successful Repair




Review of Fred's Appliance Service


Sue




Review of Fred's Appliance Service

About a week ago we scheduled an appt to occur between 8-12 in the am. When they did not arrive by 10:30 or so, we called and they changed window from 11-2. They arrived at 2:30. They did a nice job but our entire day was spent waiting. We would have liked a phone call signifying an approximate arrival this morning.


Response from Fred's Appliance Service:

Hi Sue! Thank you for your note. After reviewing your records, I completely agree. We dropped the ball in contacting you to let you know that our tech was running slightly behind. Very sorry for the confusion. Thanks again for your feedback! -The Fred's Team.


quick service ice while here.




Review of Fred's Appliance Service

Fast and knowledgeable service tech. Not overly happy that the part cost twice as much as the going price for the identical part. I don't blame that on the serviceman.


Response from Fred's Appliance Service:

Good Morning Daryl! Thank you for your note. I've reviewed the price we charged on the part for your washer. The price we charged is the suggested price set by our parts distributor. I'm not showing anything out of line. Please reach out to us with more detail so I can further investigate your claim. service@fredsappliance.com Thank you!! -The Fred's Team


Really knowledgeable




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Fridge still not fixed properly and making ice too slow.




Review of Fred's Appliance Service

Had to call again for service


Response from Fred's Appliance Service:

Hello Hugh! Thank you for the note. Very sorry for the continued trouble with your icemaker. I currently show you on the schedule for us to come check it out again. We will certainly get you squared away. Thank you again, and Happy New Year! -The Fred's Team


Issue resolved on 2nd call




Review of Fred's Appliance Service


Very Professional, Efficient, and High Quality




Review of Fred's Appliance Service


Washer service




Review of Fred's Appliance Service

Efficient and courteous


Brian Brocco




Review of Fred's Appliance Service

Professional, courteous and effective.


Our dryer broke right before the holiday service department was great in scheduling getting someone here soon as possible. The technician Mac Mac Caul




Review of Fred's Appliance Service

Knowledgeable. He was the nicest repairman we’ve had in our house in a long time. I would certainly recommend Fred service. And I will use them again. And the price was also good.Mac Cauly the service rep was very Knowledgeable and pleasant.


Thank you!




Review of Fred's Appliance Service

Fixed our problem quickly and prevented the chance of a fire.


Great service




Review of Fred's Appliance Service

Paul was professional and pleasant.


Fast and efficient service




Review of Fred's Appliance Service

Very knowledgeable technician. Thank you for your efficient fix!


Bishara




Review of Fred's Appliance Service


Great customer service




Review of Fred's Appliance Service

Great service! Personable and knowledgeable.


Jacqueline




Review of Fred's Appliance Service

Very professional


Satisfied




Review of Fred's Appliance Service

Slight delay, no problem. Taken care of quickly.


Great service




Review of Fred's Appliance Service


Warranty




Review of Fred's Appliance Service

He was on time, professional and fixed the unit.


Great service




Review of Fred's Appliance Service

She was very professional and friendly. Identified the problem and fixed it.


very unhappy




Review of Fred's Appliance Service

When Tim lit the burners they were all about fifty percent yellow flames. He said there was no way to adjust these new stoves for that, there was probably too much air in the line and that eventually it would burn off. Well a yellow flame is from too little oxygen in the line.And I am told the flames can be adjusted. After he left I noticed a strong gas odor. I put soap bubbles on the hose connection and found a break in the line between the flex hose and it's brass connection.The hose was bad. I put a call into Tim and he called me back a few hours later. I placed the call within five minutes after he left.When he did call me back I told him of the leak. He said " Yea I was going to call you later today because I smelled the gas and I was afraid there might be a leak. How would you rate his service? I went to Home Depot and got a replacement hose and a friend replaced it for me. I still haven't fixed the yellow flame, but I know I won't have Fred's Appliance back to do it. I'll call someone who knows what they are doing.I will take the time to share this experience with the sites requested.


Response from Fred's Appliance Service:

Good Afternoon Raymond. Thank you for your note. We apologize greatly for your position on this service event. It was good speaking with you today in greater detail. I hope what we have offered is acceptable. Thank you again, and have a good evening. -The Fred's Team


Great Service!!




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

Corina was very patient and professional . She answered all our questions concerning our washer and dryer . We will recommend Fred's Appliance Service to our neighbors.


Professional organization




Review of Fred's Appliance Service

I gave a 4 star rating on service because, if it had been repaired correctly in August this service call wouldn't have been necessary. We appreciate you waiving the service charges.


Excellent service




Review of Fred's Appliance Service

Extremely helpful and knowledgeable Very Polite


Service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Informative and professional




Review of Fred's Appliance Service

Everything was thoroughly explained and all questions answered


Great service




Review of Fred's Appliance Service


Barrett




Review of Fred's Appliance Service

Excellent service


Lamenda




Review of Fred's Appliance Service

Great service


Service




Review of Fred's Appliance Service

Very professional, timely,educated me on product


Great Service




Review of Fred's Appliance Service

Service technician Corina was right on time, courteous and efficient. Repair and payment process were done quickly.


Good Service




Review of Fred's Appliance Service

The repair man was on time, polite, and did a thorough job. I would call Fred’s next time I need service.


great service




Review of Fred's Appliance Service

on time, friendly, and very efficient


Great service




Review of Fred's Appliance Service

Quick and easy appointment scheduling. They got my appliance running and took time to answer my questions.


Ellen




Review of Fred's Appliance Service

Very competent


Great Service




Review of Fred's Appliance Service

Excellent


Great Service




Review of Fred's Appliance Service

Completely Satisfied


Courteous, helpful




Review of Fred's Appliance Service

I received great service.


GREAT SERVICE TECHNICIAN!




Review of Fred's Appliance Service

CORINA WAS AMAZING! SHE WAS EXTREMELY ACCOMMODATING, VERY KNOWLEDGEABLE. SHE SHARED VALUABLE TIPS ON HOW TO BETTER USE MY MACHINE. SHE WENT ABOVE AND BEYOND WHEN I ASKED HER TO CHECK SOMETHING THAT I HAD A QUESTION ABOUT.


Very Professional and Friendly




Review of Fred's Appliance Service

The only critical comment is that it took over a week to get an appointment,,,,,Chad did explain the current situation of additional geographic coverage of territory and that addition technicians were be hired to reduce response time.


Great service




Review of Fred's Appliance Service

The technician appeared on time and immediately knew the solution to my problem. As service calls go this was a perfect 10 out of 10. I would recommend this service.


Amana washing machine




Review of Fred's Appliance Service

He was very professional, took care of the problem effectively


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


GOOD SERVICE




Review of Fred's Appliance Service


Great service call. He no only installed the missing clips, but fixed other things the original installers didn’t bother doing.




Review of Fred's Appliance Service

I’ll call Fred’s appliance again if I ever need appliance repairs.


Fantastic service!




Review of Fred's Appliance Service

The woman who came to repair our dishwasher was professional, informative, and pleasant. She was very helpful in describing what the issue was and how we could prevent it in the future. Top notch service!


Great service




Review of Fred's Appliance Service

Great service .... on time ... friendly


Fast and simple




Review of Fred's Appliance Service


Ron




Review of Fred's Appliance Service

Great service AND advice


Great service




Review of Fred's Appliance Service


good service and repair




Review of Fred's Appliance Service

Fred's offers excellent communication with customers and prompt repair of appliance.


Outstanding service




Review of Fred's Appliance Service

Dan provided helpful information on our new Maytag washer. Fixed balancing problem. Also addressed my need to change dryer vent. Very professional and knowledgeable.


Serge




Review of Fred's Appliance Service

Very good Service by Jeff.


Deanna




Review of Fred's Appliance Service


Mary




Review of Fred's Appliance Service

Corina was very professional and did an excellent job. She explained certain things about our oven and was very helpful.


great service and technician




Review of Fred's Appliance Service

knowledgeable and friendly technician. answered my questions and made helpful suggestions.


Knowledgeable, Friendly Technician




Review of Fred's Appliance Service

Brian is a very friendly and knowledgeable technician whom I feel very comfortable about having in my home. Not only did he complete the repair; he also resolved another issue we had with our appliance.


Very good service




Review of Fred's Appliance Service

Appreciated getting a call and letting me know that he would arrive shortly and on time.


Sz




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service

Excellent


The technician did a thorough inspection




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

I had a bad experience before I meet Fred’s


Solon Experience




Review of Fred's Appliance Service


Warranty work, professional service




Review of Fred's Appliance Service

Tech Paul H. was pleasant, knowledgeable and very polite. He explained what he did and why without my having to ask. Love the "Tech tracker" feature. Hope to not need your services again but certainly wouldn't hesitate to call if the need arises.


Great service




Review of Fred's Appliance Service


Washer Repair




Review of Fred's Appliance Service

Great technician ,very professional and on time.


good technician




Review of Fred's Appliance Service

too much time before coming back out for putting in parts


great service;




Review of Fred's Appliance Service

Brian clearly explained our problem and the workings of the refrigerator and also adjusted the doors which where off balance.


Great service!!!




Review of Fred's Appliance Service


Great service - you bet!




Review of Fred's Appliance Service

Thanks for checking out our unit. All is good now with a quick checkup, diagnostics and some instruction to improve the use and performance. Freds has it all together for scheduling and tracking and competent service people. Thank you, enjoy the day!


Very satisfied




Review of Fred's Appliance Service

Guys fixed fast and neatly


Amazing Service!!




Review of Fred's Appliance Service

Fred's Appliances was great! The people on the phone were extremely nice and helpful. The techs that came out were very polite and very knowledgeable! The techs answered all my questions. They really know their products. Thank you for a great experience!!!


Deena




Review of Fred's Appliance Service


Great communication




Review of Fred's Appliance Service


Outstand service




Review of Fred's Appliance Service


Junetbird




Review of Fred's Appliance Service

Great service


Home owner




Review of Fred's Appliance Service

Very efficient, polite, and prompt.. Good at what he does.. Price was very high.... wow. .


Wonderful Service




Review of Fred's Appliance Service

The service technician was great!!


Responded in a timely manner




Review of Fred's Appliance Service

Took two times to repair but stayed on top of the problem.


Great service, very friendly and professional!




Review of Fred's Appliance Service


Excellent work




Review of Fred's Appliance Service

Paul did an awesome job - quick and wonderful service!!


Quick and efficient




Review of Fred's Appliance Service


Good stuff




Review of Fred's Appliance Service

2nd appliance they have worked on. everything went FANTASTIC KIDS


Outstanding service call.




Review of Fred's Appliance Service

Couldn’t be more pleased! Mac was polite, friendly, and knowledgeable.


John




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service

Good sevice


Great Service!




Review of Fred's Appliance Service

Robert was very efficient & parts on truck. Great service!


Pleasant experience with service call




Review of Fred's Appliance Service

Corina was very personable and explained all the "ifs, ands, buts" of the problem- if she had the part, but we couldn't get the screw out. She was acceptable to try my suggestions.


Mr




Review of Fred's Appliance Service


Jeff and the rest of the team were Awesome!




Review of Fred's Appliance Service

From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Review of Fred's Appliance Service

Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Fair price, excellent service




Review of Fred's Appliance Service

Chad is a really friendly and extremely competent repairman. The company keeps you informed as to when the technician will arrive, which is very reassuring. He fixed our appliance quickly and informed us along the way what it would cost. It was a fair price, we felt and he fixed it very quickly and efficiently. We were so pleased with the whole process.


Great Service!




Review of Fred's Appliance Service

The service worker was very accommodating and attentive to our need in correcting the problem with the 2 appliances.


Jillian




Review of Fred's Appliance Service

Customer service second to none. Got an email with a link to track technician and also a call letting me know when Brian would arrive and once he did, excellent resource and very professional.


Good service. Arrived withiin fifteen minutes of scheduled window given




Review of Fred's Appliance Service

Cornia is a pleasant young lady, quiet , strictly business. Thanks for giving her an opportunity to work with the tools!!!


Would recommend!




Review of Fred's Appliance Service

Great service, arrived when they said they would ,very friendly and professional.


Great!




Review of Fred's Appliance Service

Brian was very pleasant, thorough and helpful. The scheduling for refrigerator service however took a entire week due to workload.


Great service




Review of Fred's Appliance Service


Professional




Review of Fred's Appliance Service

My tech Macaulay was right on time, professional and courteous. His knowledge is next level and I couldn't be happier with his service.


Completely satisfied




Review of Fred's Appliance Service


Dishwasher great service




Review of Fred's Appliance Service


Hose was kinked




Review of Fred's Appliance Service


Repair dishwasher




Review of Fred's Appliance Service

To this man, the repair was easy. He was direct, and said the washer was a good design. This was the first time in about 10 yrs that the screen had clogged, yet it was clear I must be aware what goes into the washer.


Great Service. Very Knowledgeable.




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Very professional




Review of Fred's Appliance Service

Fred serviced our dishwasher and refrigerator and was very professional in his manor and fixed both our appliances. Also showed at appointed time.


Very nice guy!




Review of Fred's Appliance Service


Outstanding




Review of Fred's Appliance Service

Fred's has the best, most professional system of communication I have ever seen - most major corporations pale by comparison. I'm really impressed, and have already told my family about you. I'd also like to express my appreciation to the lovely lady who answered your phone when I called your office last week - you should give her a raise! I should mention that my KitchenAid micro is in warranty, so I only hope that your prices are as good as your service and staff.


Persistance pays off




Review of Fred's Appliance Service

Not the usual repair , Had some twists and turns but Paul made it like new again. Thanks for the diligence


Great Personable Customer Service 😄




Review of Fred's Appliance Service

Fred's Appliance Highly Recommended!!! From Mr. Dannie & Mrs. Jackie Parker.


Dryer Repair




Review of Fred's Appliance Service

Technician Chad was knowledgeable and professional. Two thumbs up!!


Highly Recommended!




Review of Fred's Appliance Service

Awesome service! On time, experienced and friendly!


prompt, efficient and courteous




Review of Fred's Appliance Service


great service, friendly




Review of Fred's Appliance Service


Washer Repair




Review of Fred's Appliance Service

Great experience, just wish the appointment could have been scheduled sooner than about one week out. Liked to be able to track service tech, and tech was friendly and knowledgeable.


Barbara




Review of Fred's Appliance Service

Service was polite & effective & on time.


Was very impressed with my service today for my appliance!




Review of Fred's Appliance Service


Work on maytag washer. . . Very satisfied




Review of Fred's Appliance Service

Very happy with service. . .Girl in office was kind, Ben was prompt and very nice. . .very much appreciated!


Satisfied




Review of Fred's Appliance Service

The repair was knowledgeable about the issue and took care of it in a short time.


Friendly tech, very knowledgeable




Review of Fred's Appliance Service

Corina really knew what she was talking about.


Great Service




Review of Fred's Appliance Service


Great Service!!




Review of Fred's Appliance Service


Very personable




Review of Fred's Appliance Service

Benjamin was a very nice, very professional technician. He went right to work, assessing the situation and fixing it in no time at all. It was a pleasure meeting him, and would definitely ask for him the next time we require service. As asset to your company for sure. Pricing question was N/A as appliance is under warranty.


Very professional




Review of Fred's Appliance Service


Super quick and pros at what they do




Review of Fred's Appliance Service

I would not call anyone but Freds ! They are the best and I have used them for years.


Alta




Review of Fred's Appliance Service

Did his work efficiently and effectively


fast




Review of Fred's Appliance Service


Prompt and efficient




Review of Fred's Appliance Service

I liked that he was on time, did the repair and was on his way..


Martha




Review of Fred's Appliance Service


Finally done!




Review of Fred's Appliance Service

Persistence helped solve the problem with my washer. While very professional it took 3 visits to identify what was wrong. Now I have a working washing machine. Thank you


Excellent service and communication




Review of Fred's Appliance Service

Tech, Corine was very good. Great attitude and very efficient.


The service was very good!




Review of Fred's Appliance Service


Joe O.

Joe O.

WASHER MAYTAG MHW5630HW0 Installed dishwasher. Ran quick test. Op test ok

Near River Rd, Willoughby Hills, OH 44094
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AS2 Installed electrode. Ran test bake. Op test ok

Near Euclid Chagrin Pkwy, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new part unit tested good

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

WASHER WHIRLPOOL RTW4516FW2 The machine was not working for the customer I found the drain hose was laying on the floor unit tested good once I moved the drain hose

Near Cadle Ave, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced kit. Tested. Good. Op test ok

Near Versailles Dr, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Installed drain tube, cleared drain. Op test ok"

Near Cambridge Ct, Beachwood, OH 44122
David R.

David R.

OTR MICROWAVE KITCHENAID KMHC319ESS5 "Cc unit hood light turning on by itself, mostly at night. Looks like there may be a timer set up for the light to come on certain time. Canceled timer, also reset unit back to factory settings and unplugged for 5 mins. Customer to monitor. Unit test good. Op test ok"

Near Norris Ave, Parma, OH 44134
Corina B.

Corina B.

WASHER MAYTAG MHW7000XG1 "CC that the washer does not start and gives an error code. Ran diag f1e2 MCU ERROR - MULTIPLE RESETS, found the spider is broken. When spinning the basket metal is rattling. Will need a new tub and basket. ; ordrng 1 WPW10409998 (Basket), used 1 Oversized from stock"

Near Edgewater Dr, Lakewood, OH 44107
Dan H.

Dan H.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer does not have proof of purchase, ran entitlement, it show pd of 6/4/19 which places unit outside of warranty, customer does not want to pay, customer will contact whirlpool, unit will need user interface sent if/when it comes back through"

Near Tinkers Creek Rd, Valley View, OH 44125
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that unit did not spin clothes and then they smelled smoke, ran diagnostics found F0E2 over suds, F7E6 motor fault. Ran auto test, pass. Checked control for any burn marks, also checked drain pump and motor, pass. Ran tachometer verification, is good. Belt is good as well. Unit is operating as designed"

Near Emery Rd, North Randall, OH 44128
Brian M.

Brian M.

DISHWASHER KENMORE 66513419K701 "Cc unit not washing properly Found sump able to run but isnt creating enough pressure to move spray arms Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Willow Ridge Cir, Kent, OH 44240
Dan H.

Dan H.

RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint that cooktop and oven are not working, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

Near E 103rd St, Cleveland, OH 44104
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID n/a Cust does not want us to look at the microwave.

Near Arundel Rd, Rocky River, OH 44116
David R.

David R.

WASHER WHIRLPOOL WTW6200VW0 "Cc LF error code, some water dripping on floor. Found new dispenser service pointer. Long Fill error code. Went through tech sheet found some of the coils way out of range. Will need valve assembly, nozzle and dispenser. Customer paid SVC, do not order parts ; ordrng 1 W10364988 (valve) and 1 WPW10106990 (nozzle) and 1 WPW10161865 (dispenser), used 1 SHIPPING (shipping and handling) from stock"

Near Sun Ray Dr, Parma, OH 44134
Joe O.

Joe O.

DBL WALL OVEN KITCHENAID KODE500ESS00 Installed door glass. Op test ok

Near Cheswick Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG730H0DS0 Found error code f8e0 fan failure not operating ordering I don’t have one in stock ; ordrng 1 W11107275 (fan-blwr)

Near Wheaton Dr, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Prescott Dr, Chesterland, OH 44026
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 CC that the unit will not turn on. Checked the voltage l1 to n 0 volts. L2 to n 120 volts. L1 to l2 120 volts. Will need an electrician.

Near Highland Rd, Cleveland, OH 44111
Jeff M.

Jeff M.

REFRIGERATOR GE GFE29HMEEES "That frig fan is seized up needs new eve app fan and sum module update; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (shipping and handling) from stock"

Near Grace Dr, Mentor, OH 44060
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer just fills then drains, ran diagnostics found F8e1 long fill no fill, found cold water valve only partially opening to allow cold water in and timing out, replaced with ts valve, op test good; used 1 W11210463 (VALVE) from stock"

Near Hovey Dr, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR AMANA AFI2538AEB Cc not cooling Found compressor windings Open Recovered refrigerant removed compressor and checked oil for burnout No burnt oil Spoke to bj advised on compressor and wire harness ; ordrng 1 67007121 (Power cord) and 1 W10160407 (compressor)

Near W Spruce Ave, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit not starting found unit in pump mode Reset control Ran auto test and calibration OP Test Ok

Near Brimfield Dr, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc sometimes cooling sometimes FF o4 Fz not working correctly, ice build up in FZ evap wall. Will need to steam out. Thermistor checks good, heater and in line thermal fuse check good. Control not sending out correct voltage. Order control, steam out evap. ; ordrng 1 W11353813 used 1 SHIPPING (shipping and handling) from stock"

Near Alden Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

DRYER MAYTAG MEDC465HW Installed new part unit tested good

Near Duffton Ln, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 installed new part unit tested good

Near Larchview Dr, Painesville, OH 44077
David R.

David R.

OTR MICROWAVE MAYTAG MMV4206FZ5 "Cc unit hood light not turning off. Tested new bulb to confirm, control relay must be stuck ordering main control. ; ordrng 1 W11256464 (cntrl-elec)"

Near Basswood Dr, Olmsted Falls, OH 44138
David R.

David R.

RANGE MAYTAG MER6600FZ2 Customer had POP. Cc oven not goin past pre heat. Found main harness sparked and burnt. Do not have one on truck stock. Ordering main harness ; ordrng 1 W11134676 (harns-wire)

Near Emerson Ave, Berea, OH 44017
Jeff M.

Jeff M.

DISHWASHER GE PDW9280J00SS The user interface is not responding. The lower door seal came off it comes with the inner door panel that panel is discontinued the unit cannot be fixed; ordrng 1 WD31X10067 (dishwasher inner doo ) and 1 WD34X10915 (keypad)

Near Main St, Perry, OH 44081
David R.

David R.

DRYER ROPER RED4516FW0 "Replaced part. Tested. Good, cycled heat. Op test ok"

Near N Pasadena Ave, Elyria, OH 44035
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017AS2 "Customer complaint of f1e4 error code, confirmed, unit needs new control. Customer does not want repair at this time.; ordrng 1 WPW10666267 (Control)"

Near Monticello Blvd, Cleveland Heights, OH 44121
David R.

David R.

WASHER WHIRLPOOL WFW6620HC0 Replaced parts. Ran diagnostics test step 12. Good. Op test ok

Near Eagles Glen Ct, North Ridgeville, OH 44039
Brian M.

Brian M.

DRYER KENMORE 11085091400 "Cc of no heat Found heater open Needs heater; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"

Near Stroups Hickox Rd, West Farmington, OH 44491
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFS22ECMS00 "Customer complaint that the unit has a low water pressure and ice maker is not working. Confirmed, water valve was not open all the way and found ice maker broken. Replaced ice maker from truck stock. Op test good HV; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near W Byron Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed frz door, op test good"

Near Fowlers Mill Rd, Chardon, OH 44024
Jeff M.

Jeff M.

WALL OVEN JENN-AIR n/a "This is a countertop microwave. That’s is built in to look like a combo. The unit needs a mag est only ; ordrng 1 WPW10126794 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

Near Huntington Woods Dr, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR GE GSS25KWMBCC "Customer complaint fridge not cooling, confirmed 60 in ff and 0 frz, fans are running air return open, damper open, air not coming out damper, unit needs control; ordrng 1 WR55X10942P (board asm main contr), used 1 SHIPPING (shipping and handling) from stock"

Near Richmond Rd, Richmond Heights, OH 44143
Dan H.

Dan H.

COMPACTOR WHIRLPOOL TU950QPXS2 "Customer complaint foot level was not working, foot lever is working now, unit is operating as designed"

Near Brainard Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

DRYER MAYTAG MGD5630HW1 "Installed control, and harness. Ran test cycle. Op test ok"

Near Misty Hollow Ln, Kirtland, OH 44094
Brian M.

Brian M.

WASHER ELECTROLUX EFLS527UIW1 Cc unit locked and flashing error after starting load with water shut off to unit Found unit locked and unplugged Let unit run and it unlocked after 5 min of running E11 means no water entering Ran test cycle OP Test Ok

Near Callahan Rd, Rome, OH 44085
Jeff M.

Jeff M.

DRYER ESTATE EED440WQ0 Customer states the unit was still not drying the unit does produce heat. I was able to locate the blocked vent recommend customer to clean unit tested good

Near Travis Dr, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice used to melt together and make it not dispense and it seem be doing it again, some cubes have melted together slightly in bin, can see different in new pieces to ice already in bin, dispensing properly, advised the ice should be used daily and emptied if not used each week to prevent melting since when left door is open it will warm up ice"

Near Fulton Pkwy, Cleveland, OH 44144
Joe O.

Joe O.

RANGE JENN-AIR JJW3830DS02 "Cc: f2e1 error codeFound error code f2e1(stuck key). Found all connections are seated properly. Needs uiUi shows out of stock, office to reschedule; ordrng 1 W11232121 (panl-cntrl)"

Near Bellview St, Chagrin Falls, OH 44022
Corey L.

Corey L.

WALL OVEN MAYTAG n/a "Unable to locate ms tag, Customer complaint oven not staying on all the time will give error codes f2f3f5f7, errors for temps sensor and control not receiving data from sensor, customer stated after quote they replaced temp sensor and still same issue, temps sensor in range, control failed, control 74010614 no longer available, unable to repair left quote labor works for control also if found; used 1 SHIPPING (shipping and handling) from stock"

Near Sunset Oval, Brooklyn, OH 44144
Corey L.

Corey L.

DRYER MAYTAG MGD8630HW1 "Customer complaint of f3e5 error sometimes, confirmed f3e5 back moisture sensor open/shorted, cleared, moisture sensors checks good, found unit leaning forward heavily, and to right preventing clothes from hitting back sensor appropriately, leveled, op test good"

Near W 143rd St, Cleveland, OH 44135
Corina B.

Corina B.

RANGE MAYTAG MER6600FZ2 Replaced the panel. Optest ok.

Near Williamstown Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Cc fridge not cooling Found diffuser to be iced over Cleared ice OP Test Ok

Near Avondale Rd, Woodmere, OH 44122
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC03IVBS4 Cc unit not starting Found latch not latching properly Needs latch ; ordrng 1 WP8269209 (switch) and 1 8193882 (bolt-latch) and 1 WP8524471 (actuator) and 1 WP8268540 (spring) and 1 WP8269117 (handle)

Near Scotland Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC703HBS00 "Installed control, bimetallic with harness. Unit is cooling. Advised customer to omnivore the next 48 hours. Op test ok"

Near Bell Rd, Chagrin Falls, OH 44022
David R.

David R.

WASHER WHIRLPOOL WTW4800XQ1 "Cc leaking, stopping mid cycle, not filling up correctly, draining and spinning repeatedly but not finishing cycle. Error codes, off balance error, F8E3 overflow condition, main control fault. Went through tech sheet, pressure switch shows open. Gearcase is leaking. Water coming from valves. Will need gearcase, control, switch. Tight space.** 2 job count ; ordrng 1 W10721967 (drive pulley) and 1 W10745340 (cntrl-elec) and 1 W11255272 (gearcase) and 1 WP389140 (drive block) and 1 WPW10268911 (pressure switch) and 1 WPW10432353 (water inlet valve)"

Near Andorra Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EPA02 Installed icemaker water line OP Test Ok Took pics of floor damaged from original water line breaking

Near W Orange St, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Installed new control, op test good"

Near E 124th St, Cleveland, OH 44108
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS25SHWH1 Upper spray arm mount broken Needs mount and screw ; ordrng 1 WP8539324 (mount) and 1 WP8268812 (mount) and 1 WPW10349488 (screw)

Near Grandview Ln, Aurora, OH 44202
Joe O.

Joe O.

WASHER MAYTAG MHW5100DW0 "Cc: on normal cycle stops at 41 mins on timer and will not continue cycleCustomer states it only does it with a large load. Asked customer if she had a load I can test it with. Customer stated she does not have a load. Ran normal cycle with no load. Unit filled sensed, filled again. After a few mins of sensing the unit continued cycle. Watch as unit washed and went to rinse cycle with 19 mins left. Could not duplicate issue. Unit functioning as designed. Advised customer to video the unit if it happens again, and have load to test with if we have to come back. Op test ok"

Near Springside Ln, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS20XVMS00 The front display keeps resetting needs a new main control; ordrng 1 WPW10310240 (cntrl-elec)

Near Austin Rd, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit freezing food Found top shelf to be colder than set point Advised on product placement and temp adjustment OP Test Ok

Near Wedgewood Dr, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR GE ZISS36NCASS Cc unit is hot up top and freezing food Found condenser packed with dust Cleared dust off condenser Advised it may take 48 hours to adjust temps

Near Dorset Ln, Solon, OH 44139
Jeff M.

Jeff M.

RANGE CROSLEY CRG3480MBA "Customer smells gas inside the oven. I turn the gas valve back on everything tested good I turn the oven on bake it was slow needs a new bake igniter. I turn the unit back off I let it sit for a few minutes I start smelling natural gas with the oven being off needs the new safety regulator valve. I do not see any signs of damage physical damage to the machine it appears the parts have failed due to age the machine is roughly 10 years old it appears to just be bad luck.; ordrng 1 316404901 (valve,safety) and 1 316489403 (ignitor,burner), used 1 SHIPPING (shipping and handling) from stock"

Near Cortland Cir, Geneva, OH 44041
Joe O.

Joe O.

REFRIGERATOR AMANA TC18VW "Cc: moisture build up between freezer and ff section, freezer door hard to closeFound shelves in door hitting lower pantry drawers. Found lower shelf was swapped with second shelf. Swapped shelf’s. Op test ok"

Near Briar Hill Dr, Solon, OH 44139
Jeff M.

Jeff M.

FREEZER KENMORE 253-920-3282 This is a really old freezer it is not a self defrosting freezer. The compressor is not turning on needs the temperature control thermostat which is discontinued; ordrng 1 216023000 (control-temperature)

Near S State St, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW1 "Customer complaint of loud noise, confirmed found gear oil all over gearcase and under unit, unit needs new gearcase. Customer does not want to repair at this time.; ordrng 1 W10811956"

Near Knowles St, East Cleveland, OH 44112
Corina B.

Corina B.

DISHWASHER WHIRLPOOL MDB4949SDZ0 CC that the unit will not drain every time. Ran diag F6e4 float switch open. f8e2 Drain Motor Electrical Problem. Reset the float switch. Replaced the drain pump from t/s. Optest ok. ; used 1 WPW10348269 from stock

Near Mastick Rd, Fairview Park, OH 44126
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7120HW0 Install the new part I did not work the new control board did not have a status light when I unplug the user interface with power still on the status light came on and the lock started to actuate on its own. Board is working needs a user interface there is a short most likely inside the UI.; ordrng 1 W11478525 (UI)

Near Fox Hill Trail, Mentor, OH 44060
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL MGR6600FZ1 "Control sending 122 voltage to spark board but still no spark also try checking omh reading on valve show open ordering both part,o; ordrng 1 W11162730 (module-spk) and 1 WPW10602001 (valve-gas)"

Near W Ridge Rd, Elyria, OH 44035
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc unit drying well Ran test cycle unit is heating up as design but Found customers vent to be extremely long of a run Advised on recommended vent length and advised on a possible dryer vent booster

Near Russet Woods Ct, Aurora, OH 44202
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED8000DW4 The machine is not tumbling I took it apart found the belt was broken could not find a reason why the belt broke.; ordrng 1 W10849499 (belt)

Near Farringdon Ave, Euclid, OH 44132
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Replace all parts,then ran calibration and auto test pass, opt test ok"

Near Stanford Ave, Elyria, OH 44035
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADB7 Installed new part unit tested good

Near Manchester Rd, Perry, OH 44081
Jeff M.

Jeff M.

DRYER SAMSUNG DV45H7000EWA2 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Mountain Ash Dr, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW "CC that there is an error code. Ran diag no codes. Ran a manual a, spin, drain, hot and cold valve. Working correctly. Optest ok."

Near Center Ridge Rd, Rocky River, OH 44116
Corey L.

Corey L.

WASHER WHIRLPOOL MVWB835DW4 "Customer complaint washer not working, confirmed, f6e2 fault, cleared, found corrosion build up on back right of control from dripping above washer, stains on back of console witnessed, unit needs control quoted for repair, advised calling Maytag for potential part W11170706 coverage; used 1 SHIPPING (shipping and handling) from stock"

Near Belfair Dr, Middleburg Heights, OH 44130
Corey L.

Corey L.

FREEZER FRIGIDAIRE FFU12F2HW8 "Customer complaint frz lost cooling but lights are on, confirmed frz room temp, compressor is not running, compressor passed bench test, unit needs starter, quoted, ok, replaced starter, op test good ; used 1 8201786 (STARTER) from stock"

Near Bennington Blvd, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good

Near E 179th St, Cleveland, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The bin was stuck there must’ve been an ice jam I pulled the bin out everything works

Near Covington Rd, South Euclid, OH 44121
Corina B.

Corina B.

RANGE WHIRLPOOL WFE320M0JS Replaced the door. Cleaned the broken glass out of unit. Optest ok.

Near Center Ridge Rd, Rocky River, OH 44116
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc water not entering Found no water flow during test Replaced valve Ran test and calibration OP Test Ok

Near Greystone Dr, Hiram, OH 44234
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "CC that there is water leaking. Found the water line to the valve leaking. Cut the cracked waterline, re attached. Still leaking. Will need a new water valve.; ordrng 1 WPW10341320 (Water valve), used 1 Shipping from stock"

Near Story Rd, Fairview Park, OH 44126
Dan H.

Dan H.

DRYER AMANA LGA20AW "Installed new rollers and coils, op test good"

Near E 189th St, Cleveland, OH 44122
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Customer complaint that unit is not making ice, found ice maker thermistor ripped off, installed new ice maker , op test good"

Near Hipple Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHB02 "Found ice jam correct issue,opt test ok"

Near E River St, Elyria, OH 44035
Joe O.

Joe O.

FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Cc: frost build upFound door is warped on the top not allowing seal to seal against unit. Needs door and name plateOffice to reschedule; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)

Near Edenwood Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505M0BS3 "Found 122 voltage going to spark module but not sparking replace from sur plus parts,opt test ok"

Near Cornell Ave, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Cc: too cold in ff section, not cold enough in freezer, running constantlyFound ball of ice on cap tube. Checked for leaks. Found dye on process stub. Unable to replace stub. Needs compressor.Waiting auth and part shows out of stock. Office to reschedule. ; ordrng 1 WPW10507886 (compressor)"

Near Wilson Mills Rd, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 When installing new door notice harness was wrong connector re ordering ; ordrng 1 W10815695 (dor-fip ss)

Near Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507HPS01 "Customer complaint that there is stuff floating in water, customer filled a glass with water, watched air bubbles in water dissipate after a few seconds, advised customer that this is normal, unit is operating as designed"

Near Settlers Reserve Way, Westlake, OH 44145
Corina B.

Corina B.

WASHER ROPER RTW4516FW Replaced the cord. Optest ok.

Near Center Ridge Rd, Rocky River, OH 44116
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADB7 "Installed sump assembly, dispenser and lower spray arm. Ran test cycle. Advised customer to monitor over the next few washes. Op test ok"

Near Reddington Ave, Maple Heights, OH 44137
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WML55011HB2 "Installed new magnetron and transformer, mounts were damaged from prior install, unit was installed wrong, unit need new mounts; ordrng 1 W10821385 (Mount kit) and 1 W11122643 (Mount nut)"

Near Sentry Ln, Westlake, OH 44145
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG700ESS3 I set the unit to broil at 500° which is its hottest setting. Unit tested good in the owners manual it states that the lower the temperature the more often the broiler will cycle on and off. the way that it reads it’s almost like low medium high based not temperature based.

Near Breezy Acres Dr, Chardon, OH 44024
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced parts. Tested, good. Give 24 hours to return to normal temps. Drawer chipped, ordering customer can put in themselves. ; ordrng 1 WPW10654844 (pan-utilty)"

Near Bears Paw, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a , no frost pattern formed on evaporator , found 3way valve not operating, unit needs new 3way valve; ordrng 1 W11094466 (3way), used 1 W10890131, 1 Tjaf1200, 1 W10891057, and 1 W10890121 from stock"

Near W 58th St, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Part not needed. Cc unit FZ door not shutting. Found one of the rail came off the track, not letting it close all the way. Corrected, tested, good."

Near Gloria Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 "Call whirlpool tech line spoke to Adrian, he wants we replace hi limit and bimetal fuse and still happening same thing is no repairable replce from t/s opt test ok ; used 1 279816 (CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Cornell Ave, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint ice maker over filling, confirmed bail arm disengaged from im, reinstalled, op test good, tightened frz dr handle, found rh ff dr gasket damaged showing magnetic strip, ordering gasket; ordrng 1 W10830162 (gasket-fip)"

Near Valley Pkwy, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JFC2290VEM2 "Customer complaint of a rattling noise, confirmed, found condenser sagging slightly and creating sound, corrected, op test good"

Near Vista Dr, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHB02 Installed door. Found screw hole stripped in freezer door handle. Needs freezer door handleCustomer to install; ordrng 1 W11123101 (handle)

Near Hodgson Rd, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FRT18G4AWA "Customer complaint that unit is leaking water into fresh food section , confirmed, found water leaking from air diffuser, unit needs new air diffuser and control box, customer does not want repair at this time; ordrng 1 240352703 (Control box) and 1 240545001 (Air diffuser) and 1 240362601 (Lower diffuser), used 1 SHIPPING (shipping and handling) from stock"

Near Edgehill Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

FREEZER WHIRLPOOL WRF767SDHZ01 Cc water on freezer gasket and water leaks at dispenser Found mullion heater off turned on Found water valve not closing all the time Needs dual valve ; ordrng 1 W11430645 (Valve)

Near Trotter Ln, Painesville, OH 44077
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit doesnt drain or complete the cycle sometimes, found debris in drain pump, cleared, op test good"

Near Joan Ave, Cleveland, OH 44111
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS331SDHW02 "Cc food freezing in FF (vegetables) said compressor is loud. Found Temp settings in FZ 2 bars, but FF temp was set at 4 towards coldest. Switched both temps to 2 bars. Leveled unit. Checked compressor checks good. Unit good, give 24 hours for adjust of temp. Advised of air circulation. Op test ok"

Near White Ave, Elyria, OH 44035
Corey L.

Corey L.

DRYER KENMORE 110.7090299 "Customer complaint dryer not heating, confirmed, found thermal fuse open, unit needs thermal fuse WP3390719, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent was crushed behind unit, advised replacing vent with a low profile vent adapter, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"

Near Trish Ln, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR GE GNE25JGKCFWW Cc unit not powering on Found power cord to have cut In it Spliced In new power cord supplied by customer

Near Forest Rd, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTM404KPS0 "Replaced gasket, started cycle and watched 10 min, usually later in the cycle it would leak, customer monitoring and will call back if it leaks, customer to call for a fridge repair, door latch and strike if still leaking"

Near Josephine Dr, Independence, OH 44131
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Installed timer Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Plank Rd, Montville, OH 44064
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced the control. Optest ok

Near Harris Rd, Richmond Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 Cc: door switch brokeInstalled door switch. Op test ok

Near Outrigger Cove, Painesville, OH 44077
Dan H.

Dan H.

N/A N/A n/a "Customer canceled at the door, stated another company was already here for the dishwasher"

Near Halworth Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Installed crisper and crisper holder, op test good"

Near Valley Pkwy, North Royalton, OH 44133
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc unit not working. Found lid lock error code. Also customer had a control board, they wanted me to put in as well. Replaced part from t/s. Tested. Ran diagnostics and calibration, good. Op test ok. ; used 1 W11307244 (DOOR LOCK) from stock"

Near Infirmary Rd, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found drain sitting on floor advise customer to get pvc pipe explain him what he needed to do he said lowes install it like that bad install from store ,opt test ok"

Near Roberts St, Sheffield Lake, OH 44054
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW The cold water valve was making a loud sound replaced it with truck stock unit tested good; used 1 W11210459 (VALVE) from stock

Near Chestnut St, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC302ESS00 "CC that the unit is leaking. Found the filter leaking. Used bypass plug, no leaks. Re installed the filter no leaks. Optest ok."

Near Edgewater Dr, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Replaced the grommet. Optest ok.

Near Teasel Ct, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the control and thermistor. Set the control one setting warmer. Optest ok. ; used 1 W1384183 (Thermistor) from stock

Near W 56th St, Cleveland, OH 44144
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint ice maker not working, confirmed no ice, no ice in mold, jumped t-h, found ice maker bound, helping arms a little allowed I’m to cycle and call for water, quoted for im WPW10300022 if stops working; used 1 SHIPPING (shipping and handling) from stock"

Near Roadoan Rd, Brooklyn, OH 44144
Corey L.

Corey L.

DRYER GE DPSB513EB0WW "Customer complaint no heat, confirmed, power to dryer is correct, element, hi/low tstat and thermal fuse ohms pass, motor sending power to heater, relay on control WE4M296 failed, quoted for repair, customer does not want repair; used 1 SHIPPING (shipping and handling) from stock"

Near Royal Blvd, Garfield Heights, OH 44125
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW5 "Customer complaint intermittently from purchase date it would fill too much with water and had to be stopped to drain, ran diagnostics found f0e3 over load error, cleared, suspension good, calibrated, no faults, started normal wash empty, unit filled to top of wash plate then advanced to wash, unit is operating as designed, advised the load size for this unit is 6-7 bath towels, and to only use 1-2 tbsp of he detergent"

Near Beechmont Trail, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER GE GTW330ASK0WW "Cc: intermittently not spinning clothes outFound error codes 19(ui state timeout) and 25(pressure system fault). Both error codes state water level incorrect. Ui state states it senses water level raising when unit is off. Ran pressure system test. Tested pressure hose. Pressure hose checks good, unit is reading pressure levels. Unit seems to be working fine at the moment. Advised customer control may need replaced. Quoted for control.Customer does not want to repair at this time"

Near Independence Dr, Mentor, OH 44060
Joe O.

Joe O.

DRYER WHIRLPOOL WGD5000DW3 "Cc: door not closing properlyFound inner door panel is bent where hinges mount, found gasket is torn, and found catch is worn and not holding door. Needs inner door panel, catch, and gasketCustomer does not want to repair at this time"

Near Victor Dr, Eastlake, OH 44095
Dan H.

Dan H.

RANGE AMANA AGR5330BAS3 "Customer complaint that oven is not maintaining temperature, started bake for 350 degrees, unit heated to 300 degrees, unable to set off set up high enough, unit needs new control and oven temperature sensor ; ordrng 1 WPW10556708 (Control) and 1 WPW10181986 (Oven sensor)"

Near S Green Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

RANGE KITCHENAID KFGD500ESS04 Glue came of on the center piece of knobs correct issue opt test ok

Near Case Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFI2269VEB8 "Cc unit still going off high temp spoke to whirlpool checked dc voltage coming from j6 pin not getting 14 volts dc advised to replace UI and high voltage board together ; ordrng 1 W10776981 (cntrl-elec) and 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

Near W 58th St, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFN502EBS02 Cc unit leds are out Installed ff section leds OP Test Ok

Near Fairmount Rd, Newbury Township, OH 44065
Jeff M.

Jeff M.

DRYER SAMSUNG DV42H5200GWA3 Installed new part unit tested good

Near Nautical Way, Fairport Harbor, OH 44077
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX655DW0 "Customer complaint large loads are not getting clean and are sopping wet and there’s a weird noise, ran diagnostics found out of balance error, suspension is ok, noise coming from motor, also found wash plate teeth stripped, unit needs wash plate and motor, motor covered under 10 prts warranty, waiving shipping for extra part needed; ordrng 1 W10902814 (washplate) and 1 W11283592 (motor-drve)"

Near N Mary Ln, Seven Hills, OH 44131
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Installed new part unit tested good

Near Lakeview Dr, Mentor, OH 44060
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Installed new upper rack tracks, advised customer to monitor"

Near Silverbrook Ct, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7120HW0 "Cust showed pop, sent pic. CC that the unit turns on and does not do anything. F6e3 Communication Error: ACU Cannot Hear MCU, f1e2 Motor Drive Module Over Voltage. Checked 120 volts to the control. Led light is flashing. The main control has malfunction. Will need a control and ui. ; ordrng 1 W11478525 (Ui) and 1 W11419051 (Control)"

Near E 110th St, Cleveland, OH 44104
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 "Customer complaint door has dent, confirmed, replaced frz door with door sent, op test good"

Near E Cottage St, Chagrin Falls, OH 44022
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint that unit is running for 2 hours and not drying dishes, rinse aid dispenser is empty, ran test cycle, heater is working, advised customer to run the hot water and use rinse aid, unit is operating as designed"

Near Gary Dr, Twinsburg, OH 44087
Corey L.

Corey L.

WASHER WHIRLPOOL MVWB865GC0 "Noise got worse, removed basket and spun shaft by hand, found binding in a certain spot, rotor spins withough binding, noise is in gearcase, Unable to remove bolt from rotor/stator, broke 2 drill bits trying to drill bolt out since I have and extra bolt, unsuccessful, unit needs stator rotor and screws and slider; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 6 W11027980 (screw)s"

Near Carol Dr, Independence, OH 44131
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Call whirlpool tech line I know there was and updated on clock reseting and on previous visit I replace console which that’s what whirpool want me to replace and also have customer call whirlpool connect which I gave her the number but she forgot to call so call techline the whirlpool engineer on connect will contact customer to get them connected

Near Covington Pl, Avon, OH 44011
Brian M.

Brian M.

WASHER WHIRLPOOL MVWB766FW1 Installed UI and control OP Test Ok

Near S Woodland Rd, Moreland Hills, OH 44022
David R.

David R.

SXS REFRIGERATOR KITCHENAID KSRP25FNWH00 "Damaged, fitting on the housing was cracked off and laying in packing. Will need to order a new one out. Place on cancellation list ; ordrng 1 WP2186443 (housing)"

Near Kenwood Ave, Rocky River, OH 44116
David R.

David R.

DRYER MAYTAG MEDX655DW1 Cabinet dented. Checked and ordering everything that is dented. Requesting double labor and 3 job count.; ordrng 1 8533643 (cabinet) and 1 W10828905 (bulkhead) and 2 W10836097 (sound absr)s and 1 W10841728 (seal) and 2 W10854425 (clip)s

Near Midway Blvd, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer complaint that unit is not starting, found control lock on, turned off, unit started, unit is operating as designed"

Near Woodbury Dr, Solon, OH 44139
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW800DC2 "Gear case failed est only ; ordrng 1 W10811956 (drum assy), used 1 SHIPPING (shipping and handling) from stock"

Near Red Oak Ln, Geneva, OH 44041
Dan H.

Dan H.

RANGE KITCHENAID KEBS207DBL8 "Installed new oven door glass, op test good"

Near Laurel Hill Ln, Pepper Pike, OH 44124
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc vegetables freezing. Advised of making sure air can circulate properly. Raised freezer up to 2* and FF to 40 to try out. Also set test 7 defrost into number 2 basic 8 hour defrost. Found front of condenser had a lot of lint/dirt build up. Cleared. Ran fan and damper test. Damper is opening and closing properly. No excess ice building up. Give 24 hours to adjust temp. Monitor.

Near Schady Rd, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replace all parts,opt test ok"

Near Evelyn Dr, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE WHIRLPOOL WFC150M0EW3 Cc: not baking properlyCustomer states outside of items cooking too fast and not cooking inside. Ran test bake. Found after initial preheat temp at 381 degrees. Let unit cycle heat. Found unit averages a temp of 360 degrees. Offset temps 10 degrees. Advised customer to allow 15 mins for preheat. Op test ok

Near Chestnut Hill Dr, Willoughby, OH 44094
Dan H.

Dan H.

WASHER KENMORE 110.238221 "Customer complaint that unit is not spinning clothes out, found clutch slipping, unit needs new clutch; ordrng 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"

Near Broxton Rd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

WASHER MAYTAG MVW7230HW0 "No issue found just a regular off balance load and over load advise customer how much to fill the unit with clothes he is not happy,opt test ok"

Near W 146th St, Cleveland, OH 44135