We serviced a
KENMORE DRYER
Model 110.70022010
Near Madison, OH 44057
Joe O
Job Details: 04/30/2024
"Cc: heats for only part of the cycleFound unit not igniting. Adjusted timer, unit started heating. Touching timer unit shuts heat off. Holding timer, heat comes on. Needs timer. Customer does not want to repair at this time ; ordrng 1 WPW10185975 (timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Chardon, OH 44024
Dan H
Job Details: 04/30/2024
"Customer complaint that unit is not cooling properly all the time, fresh food section temperature is at 35 degrees, freezer section temperature at 6 degrees, evaporator fans are running, good frost pattern on evaporators, compressor and condenser fan are running, thermistors are in range, 3 way valve is working, unit needs new control; ordrng 1 W11172798 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model LTF6700FS0
Near Conneaut, OH 44030
Dan H
Job Details: 04/30/2024
"Customer complaint that unit is not starting, confirmed, ran diagnostics found e41(control thinks door switch is open) error code, door switch is good, unit needs new control , customer does not want repair ; ordrng 1 137006030 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Madison, OH 44057
Dan H
Job Details: 04/30/2024
"Customer complaint that filter reset light will not shut off, showed customer how to reset filter light, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH09
Near Madison, OH 44057
Dan H
Job Details: 04/30/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 4 degrees, found freezer section door not sealing and hinge bolts loose, adjusted door gasket and tightened hinge, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Columbia Station, OH 44028
David R
Job Details: 04/30/2024
"Replaced wash pump, dispenser good. Ran diagnostic, good. All components working. Filled Rinse Aid up for customer. Good. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near South Euclid, OH 44121
Manny
Job Details: 04/30/2024
"Cc unit not cooling, verified and compressor running sluggish and 3way valve no opening, unit pulling 0.5 amps unit needs compressor 3way valve and filter; ordrng 1 W10276644 (compressor) and 1 W11580434 (3way valve) and 2 WPW10143759 (dryer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Cleveland Heights, OH 44118
Manny
Job Details: 04/30/2024
Replaced LED module and door closer+ block opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44102
Manny
Job Details: 04/30/2024
"Cc unit not advancing in cycle, verified and gearcase loud and leaking, and cold valve just humming, unit will need gearcase, valve and pulley, customer will not proceed at this time.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11210459 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.64952300
Near Parma, OH 44134
Bill
Job Details: 04/30/2024
"Cc unit not heating, confirmed cc. Changed the cutoff thermostat from truck stock. Tested opt test good.; used 1 279816 (Cutoff Tom) from stock"
We serviced a
KITCHENAID ICEMAKER
Model WUI75X15HZ01
Near Cleveland, OH 44113
Bill
Job Details: 04/30/2024
"Changed thermistor, ran diagnostics. Passed test."
We serviced a
JENN-AIR COOKTOP ELE
Model JED3430GB01
Near Bratenahl, OH 44108
Bill
Job Details: 04/30/2024
"Cc knobs are not centered, confirmed cc. Knobs feel loose, ordered new switches and knobs. Follow up scheduled for 5/3; ordrng 2 W10917724 (Infinity switch left side)s and 1 W10911303 (Right front infinity switch) and 1 W10857622 (Infinity switch right rear) and 1 W11690658 (Blower switch) and 5 W10559480 (Knob)s"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Mayfield Heights, OH 44124
Bill
Job Details: 04/30/2024
"Replaced burner valve, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Bill
Job Details: 04/30/2024
"Cc unit wont start,confirmed cc via video. Ran diagnostics system checked out. Control and Ui seem to be glitching on occasion. Ordered new control and Ui, follow up scheduled for 5/2. Told customer to open Ui box and check for damage to the facia.; ordrng 1 W11543994 (Control) and 1 W11478524 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cleveland, OH 44124
Bill
Job Details: 04/30/2024
"Changed sump pump. Tested, opt test good."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 04/30/2024
Cc: handle brokenNeeds handle. Customer to install; ordrng 1 W10861225 (handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Willoughby, OH 44094
Joe O
Job Details: 04/30/2024
Cc: not making iceFound ice maker error e2(motor lost position). Needs ice makerCustomer does not want to repair at this time ; used 1 W11658802 (ICEMAKER) from stock
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/30/2024
"Cc: not turning on, timer not selecting cyclesFound knob cracked and timer shaft stripped out. Needs timer and knobCustomer does not want to repair at this time ; ordrng 1 WE04X25280 (timer) and 1 WE01X24552 (knob main asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model PS968TP3WW
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/30/2024
"Cc: lockedFound door lock seized, and motor grinding. Needs latch assemblyCustomer does not want to repair at this time ; ordrng 1 WB14T10069 (latch ovn), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/30/2024
Installed control and ui. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Beachwood, OH 44122
Joe O
Job Details: 04/30/2024
"Cc: squealing noiseFound slight belt screeching when spinning up and slowing. Needs belt and cam. Replaced belt and cam. Tested. Op test ok; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Cleveland, OH 44124
Joe O
Job Details: 04/30/2024
"Cc: squeaking, squealing noiseFound after warm, unit starting to chirp intermittently. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kent, OH 44240
Joe O
Job Details: 04/30/2024
Cc: not powering onFound ui will not allow selections. Needs ui; ordrng 1 W11478526 (Ui)
We serviced a
KITCHENAID RANGE
Model KSEG700EBL0
Near Bay Village, OH 44140
Marie V
Job Details: 04/30/2024
Replaced control and bake element. Brought core for return. Preheat unit to 350*. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bay Village, OH 44140
Marie V
Job Details: 04/30/2024
"Cc that unit stopped cooling. Confirmed freezer at 58*. Took evaporator cover off, found big ice build up on cap tube side. Theres has a refrigerant leak; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"
We serviced a
KENMORE DRYER
Model 110.76712692
Near Rocky River, OH 44116
Marie V
Job Details: 04/30/2024
Cc that unit is not heating. Confirmed Found thermal fuse open. Replaced from T/S. Tested unit. Good temps and air flow. Op test ok; used 1 3392519 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44136
David R
Job Details: 04/30/2024
"Cc unit not cooling, just purchased a month ago. Found frost building up in FZ, FZ fan seems to still be working good. Not defrosting. Tested and control not sending correct power to heater. Ordering control, heater and thermistor; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near North Royalton, OH 44133
David R
Job Details: 04/30/2024
"Strike broke, had a surplus. Replaced. Tested. Good. Op Test Ok. ; used 1 W11457841 ( Strike) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW4
Near Parma, OH 44134
David R
Job Details: 04/30/2024
"With new drawer assembly, still not lining up. Flipped on back, took pics with measurements. Sent to TL. Sending in for frame damage. Non repairable. Whirlpool TL said customer to contact customer service; O-emld tckt"
We serviced a
WHIRLPOOL WALL OVEN
Model WOED3030LS01
Near Avon Lake, OH 44012
David R
Job Details: 04/30/2024
"Replaced handle, screws. Good. All door assembly is complete. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 04/30/2024
"Cc no ice/water. Same issue as previous times. Customer has saddle valve shut off, built up with sediment, stops water from going to fridge. Turned shut off valve on/off, cleared. Water is good to unit. Customer needs plumber for a new shut off. Unit dispenser is good and icemaker called for water. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fairview Park, OH 44126
Manny
Job Details: 04/30/2024
"Replace gearcase, pulley shifter and hub (TS) opt test ok; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Bedford, OH 44146
Marie V
Job Details: 04/30/2024
"Replaced agitator, gearcase, stator, slider, rotor and clutch. Ran calibration and auto test op test ok"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/30/2024
"Cc that unit will not start after sensing. Confirmed. Stared a cycle did not worked. Ran diag found error code f7e5 shifter fault, f7e0 power loss. Tilted unit and found gearcase, leaked oil out. Will need parts listed.; ordrng 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W11393684 (Gearcase) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC2
Near North Ridgeville, OH 44039
Angel
Job Details: 04/30/2024
Cc that unit was delivered yesterday and when she went to test unit there was a strong gas odor. Verified and gas line coming from home to unit was left hand tightened and had no thread sealant or anything to avoid a gas leak. Removed line and added sealant to fittings retightened properly checked for leaks opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Oberlin, OH 44074
David R
Job Details: 04/29/2024
"Replaced icemaker and diffuser. Ran diagnostic, good. All components working. Customer just replaced filter last week. Customer needs to check water shutoff, in basement in a crawl space. Low water to unit. Will need to get the shut off fixed or a new one from plumber. As far as unit goes. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near North Olmsted, OH 44070
Marie V
Job Details: 04/29/2024
"Cc that the unit stopped cooling and that it was making a loud noise. Testing unit, compressor does not runs. Checked for power. Had 0 voltage. Ran diag, compressor not getting power from control. Unit will need new control . Cust will think about it and call back if they want to continue ; ordrng 1 W10854027 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
LG WASHER
Model WM3400CW01
Near Thompson, OH 44086
Jason N
Job Details: 04/29/2024
Removed dryer from washer unit. Installed main control. Ran speed wash cycle with clothing load. Unit advanced through cycle properly and finished. Op test good.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Painesville, OH 44077
Jason N
Job Details: 04/29/2024
"Cc start button on unit is not working Unit will power on but confirmed that the start button is non responsive. Also found several other buttons on console that are non responsive. Unit will need console replaced. Quoted customer repair cost. Customer declined repair at this time, will think about it. Estimate only.; ordrng 1 W11325572 (Control-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Lakewood, OH 44107
Marie V
Job Details: 04/29/2024
"Cc that unit is getting error code and leaks after several hours of use. Tested unit, no leaks. Replaced door seal. Found water is dripping from water valve and overfills unit causing a leak. Unit will need new water valve.; ordrng 1 W11434044 (Water valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brooklyn, OH 44144
Marie V
Job Details: 04/29/2024
Replaced ignitor. Tested unit. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elyria, OH 44035
David R
Job Details: 04/29/2024
"Cc had questions about unit cycle. No error codes. Ran unit, all checks are good. All components are good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wickliffe, OH 44092
Corina B
Job Details: 04/29/2024
"Replaced the Gearcase, cam, basket, suspension rods, tub ring and agitator. Ran a calibration. Started a rinse and spin cycle with towels, no shaking. Opt test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near North Olmsted, OH 44070
Manny
Job Details: 04/29/2024
Replace pump motor and hose opt test ok
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Brecksville, OH 44141
Marie V
Job Details: 04/29/2024
"Cc that unit does not works, sounds like is working but nothing happens. Confirmed, found error code, unit will need control and sensor; ordrng 1 WD21X27998 (Control) and 1 WD21X25468 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 04/29/2024
"Cleared fresh food section evaporator, installed new control and evaporator fan/harness"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Euclid, OH 44119
Corina B
Job Details: 04/29/2024
CC that the doors do not close on their own. Confirmed. No feet on the unit to raise the front to have the doors close. Advised Cust there is nothing I can do. Will manually have to close the doors. Opt test ok.
We serviced a
LG WASHER
Model WM2301HR
Near Euclid, OH 44117
Corina B
Job Details: 04/29/2024
"CC that the unit is leaking. Confirmed. Found the bellow is torn. Will need a new bellow. ; ordrng 1 4986ER0004F (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, OH 44143
Corina B
Job Details: 04/29/2024
"CC that that door switch for the freezer door. Confirmed. Found the tabs broken on the housing. Will need a new housing; ordrng 1 W11434460 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/29/2024
CC that the unit does not finish a cycle. Confirmed. F8e1 lions fill. Found the cold water turned off and it leaks. Will need a plumber to fix the shutoff. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2024
"Cc: water valve brokeFound hot side water valve broke. Called whirlpool tech line. Spoke with Brandon. Found cabinet damaged on lower front left. Unit not corner balanced. Needs cabinet, leveling leg and water valve; ordrng 1 W10596395 (cabinet) and 1 W11213957 (feet-lvlng) and 1 W11038689 (valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma Heights, OH 44130
David R
Job Details: 04/29/2024
Replaced wash pill and filter. Tested. Diagnostics all good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Parma Heights, OH 44130
David R
Job Details: 04/29/2024
"Cc fabric beads not dissolving. Customer said she only use Quick Wash, other cycles are too long. Customer had a load of 8-12 items trying to use Quick Wash. showed customer the certain different cycles and time frame and load cycle amount. Unit is working properly, customer just needs to use the right cycles and loading for unit. Make sure to not overload or under load, make sure not over using the fabric beads as well. Normal for some to not dissolve. Unit is working properly. Started a Normal Cycle for customer. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model Wtw7500gc0
Near Mentor, OH 44060
Dan H
Job Details: 04/29/2024
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Painesville, OH 44077
Dan H
Job Details: 04/29/2024
"Installed new gearcase, op test good"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ01
Near Rock Creek, OH 44084
Dan H
Job Details: 04/29/2024
"Installed new control, filter board , and fuse, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rock Creek, OH 44084
Dan H
Job Details: 04/29/2024
"Customer complaint of loud noise, confirmed, found bearings worn out, installed new gearcase, op test good ; used 1 W11393685 (CABRIO GEARCASE) from stock"
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW2
Near Jefferson, OH 44047
Dan H
Job Details: 04/29/2024
"Customer complaint that unit is not working properly, confirmed unit does nothing, unit needs new control, customer does not want repair ; ordrng 1 137006005 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model LEQ9508PW1
Near Jefferson, OH 44047
Dan H
Job Details: 04/29/2024
"Customer complaint that unit is not heating, confirmed , found element open, installed new element, op test good ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6150PW0
Near Seven Hills, OH 44131
Marie V
Job Details: 04/29/2024
"Cc that unit is leaking from bottom using steam refresh cycle. Tested unit with comforter. Pass. Explained cust that unit needs a full load when using steam refresh for steam to get to clothes, if not enough clothes water will leak out of unit. Unit is working properly at this point. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE28GSKKSS
Near Mentor, OH 44060
Jason N
Job Details: 04/29/2024
"Installed RFID board. Reinstalled filter. Ran water dispense test, dispense test good. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/29/2024
Installed main control and latch. Ran diagnostics cycle and calibration. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/29/2024
Installed timer and knob. Ran dryer op test. Op test good.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Moreland Hills, OH 44022
Jason N
Job Details: 04/29/2024
Installed drive motor and blower wheel. Ran dryer test cycle. Op test good.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Conneaut, OH 44030
Dan H
Job Details: 04/29/2024
"Customer complaint that unit is not working, found door not closing correctly, unit needs new hinges; ordrng 2 W11598178 (Hinge)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Ashtabula, OH 44004
Dan H
Job Details: 04/29/2024
"Customer complaint that unit is not draining, drain pump is working, suspension is good, unit spins, drains, fills, and agitates, found unit unlevel, leveled, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/29/2024
Cc: flashing clean ledFound debris stuck around drain pump. Replaced drain pump with sump assembly pump. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2024
Cc: vibration when spinningFound excessive belt screech when spinning. Found unit is not corner balanced. Leveled. Needs beltWill install suspension on return visit; ordrng 1 WPW10006384 (drive belt)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Joe O
Job Details: 04/29/2024
"Cc: leakingFound water valve leaking. Needs water valve.; ordrng 1 W10865826 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Euclid, OH 44123
Joe O
Job Details: 04/29/2024
"Cc: loud bang, then stoppedFound belt snapped. Found roller starting to seize. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Wickliffe, OH 44092
Joe O
Job Details: 04/29/2024
"Cc: not dryingFound thermal cut off open. Needs thermal cut off; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Willowick, OH 44095
Joe O
Job Details: 04/29/2024
Cc: rattlingFound screws in felt. Popped screws out. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Painesville, OH 44077
Joe O
Job Details: 04/29/2024
"Cc: not washing properly, clothes extremely wet at end of cycleFound no stored error codes. Ran auto test. Found hub stripped. Pulled agitator. Gear case stripped. Needs gear case and hub; ordrng 1 W11454738 (Gear case) and 1 W10528947 (drive hub kit)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/29/2024
"Cc unit not starting a cycleRan diagnostics, found codes f2e1 for stuck key and fce2 for smart link, no communication between ECM and router. Started normal cycle, unit filled and advanced to wash. Canceled cycle, unit drained out. Started cycle several more times. No issues found with unit at this time. Unit is starting and running a cycle. Advised customer to monitor. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chardon, OH 44024
Jason N
Job Details: 04/29/2024
Cc LF burner has trouble lighting Replaced burner head and ignition harness using customer supplied pre id parts. Tested all burners for proper operation. All burners are igniting properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Painesville, OH 44077
Jason N
Job Details: 04/29/2024
Installed evaporator fan motor. Airflow restored to ff section. Lubricated freezer door rails. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Kent, OH 44240
Corina B
Job Details: 04/29/2024
"CC that the whites and towels does not work. Confirmed. F7e7 Motor unable to reach target rpm. Started a cycle on towels with clothes. When filling there was a rattling/buzzing noise, stopped filling and agitating. Will need the harness, control, cap and shifter. ; ordrng 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W11569161 (Harness) and 1 W11556725 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Cleveland, OH 44113
Manny
Job Details: 04/29/2024
"Cc filter is stuck, verified and fix housing rail, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44120
Manny
Job Details: 04/29/2024
"Replaced parts ordered, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Shaker Heights, OH 44122
Manny
Job Details: 04/29/2024
"Cc unit not working, and giving code, verified and f8e1 for long fill no fill ran manual valve test and not hot water but valves active, verified water supply and valve turned off, turned on and ran test, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Cleveland, OH 44128
Manny
Job Details: 04/29/2024
"Cc unit not washing, verified and f7e9 for locked rotor, f7e0 for loss of power, f0e3 for overloaded, verified and gearcase leaking oil, unit needs gearcase, rotor, stator wash plate, clutch and slides; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (washplate) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Maple Heights, OH 44137
Manny
Job Details: 04/29/2024
"Cc unit burners not ignite, verified and replaced with pre Id opt test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Garfield Heights, OH 44125
Manny
Job Details: 04/29/2024
"Cc unit not working, verified and water turned off, turned on and opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/29/2024
"CC that the bulky cycle does not sp8n the clothes out, and normal does not put any water in. Ran diag F3E1 PRESSURE SENSOR FAULT, sensor is clear. F5E1 LID SWITCH FAULT. Lid switch is good. Started a rinse and spin cycle with towels, towels spun out. Advised Cust 1/2-1tablespoons of he detergent. Opt test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC0AS03
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/29/2024
"Took unit apart, bake element, is close. Found with BJ have good model but SM has wrong diagram. Unit is getting 240v. No sending voltage to bake element. Will need new control. ; ordrng 1 W10841692 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Parma, OH 44129
David R
Job Details: 04/29/2024
"Seal ripped off the drum. Will need seal kit, ordering. ; ordrng 1 W10612022 (Seal kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Broadview Heights, OH 44147
David R
Job Details: 04/29/2024
"Replaced slides and FZ gasket. Found FZ bottom drawer was off bracket, causing door to not shut fully and frost up. Unit is good. Steamed all ice out, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Strongsville, OH 44149
David R
Job Details: 04/29/2024
"Cc unit was showing 23* in FZ display and 37* in FF display but nothing ever thawed. Arrived today and unit is showing 0* FZ and 36* FF in display. Took temps with temp gun and sensor connection to meter. Both show about the same temp as in settings display. No frost build up. No gaps. As of now everything is testing normal. All components are working. Reset unit at breaker. Leveled unit out. As of today, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Grafton, OH 44044
David R
Job Details: 04/29/2024
"Cc just moved into house, washer was working fine at old house and first try at new house just moving from Sense To Done. Found Long Fill error code. Looking behind unit, took pics, drain hose just going straight into ground. Causing unit to syphon and not finish the cycle. Confirmed and let customer see what was wrong. Corrected the height of drain hose until customer can get to it. Ran diagnostics. Good. Agitating and Spinning. Good. Ran a normal Rinse and Spin. Good. Customer will need to level unit and push back if needed. Unit is good and working properly. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Westlake, OH 44145
Angel
Job Details: 04/29/2024
Cc that broil was not working or convect broil. Tested unit myself and convect broil and regular broil were both working fine with no issue. Made sure to run diagnostics for faults and no faults stored. Recommended customer to monitor and if any issues to call for service but I cant find any issues with unit.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Angel
Job Details: 04/29/2024
"Cc that unit turned off and now wont start. Confirmed, checked power at control board and was receiving 120vac but no lights turning on. Checked if control board was sending voltage to ui and it wasnt either. So will need control board and ui because control board mightve shorted ui as well. Customer decided to continue with repair ordering parts.; ordrng 1 W11621180 (Control board) and 1 W11478525 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, OH 44140
Angel
Job Details: 04/29/2024
"Replaced belt, cam, harness, control board and gear case tested unit opt test good.; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Avon Lake, OH 44012
Angel
Job Details: 04/29/2024
"Replaced control board, harness and thermistor opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Lorain, OH 44053
Angel
Job Details: 04/29/2024
"Discharged unit. Replaced compressor and drier filter, ran a 30 vacuum and waited 10mins and held. Recharged unit with 56g of R600a and recommended customer to wait at least 24hrs for proper cooling."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 04/29/2024
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found f6e3(communication error acu cannot hear mcu) error code , found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Rock Creek, OH 44084
Joe O
Job Details: 04/29/2024
Cc: not dispensing fabric softenerManually tested water valves. All valves are functioning in diagnostics. Ohmed out valves. Cold valve 1 out of range. Needs water valve; ordrng 1 W11688995 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB00
Near Thompson, OH 44086
Jason N
Job Details: 04/29/2024
"Cc unit not coolingUnit is plugged in and compressor is running, both sections at room temperature. No heat on discharge, no frost pattern on evaporator. Unit has no refrigerant left in the system, will need sealed system repair. Quoted customer sealed system cost. Customer declined repair."
We serviced a
MAYTAG RANGE
Model MGR8800FZ6
Near Chesterland, OH 44026
Corina B
Job Details: 04/26/2024
CC that the oven is to cold. Cust is using a thermometer in the oven. Heated the oven to 350*. Waited 15 minutes after the buzzer. 350* on the thermometer. Opt test ok.
We serviced a
KENMORE DRYER
Model 11072822101
Near Willoughby, OH 44094
Jason N
Job Details: 04/26/2024
"Cc unit not getting warm enough to dry clothesRan dryer test cycle. Checked airflow at vent outlet, good airflow, no restrictions. Monitored flame for proper cycling. Found coils failing after 3 cycles. Also noticed as cycle was running, pulley became squeaky and progressively louder. Called landlord with diagnosis and quote. Ok to repair. Replaced gas coils and pulley using truck stock parts. Reran dryer cycle. Op test good. ; used 1 279834 (COIL), and 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/26/2024
"CC that there was white film in the bottom and not washing the dishes. Confirmed. Found the filter dirty. Cleaned the filter. Ran a calibration. Started a cycle. Advised the Cust to clean the filter. To use the normal, high temp, sani rinse and extended dry. Opt test ok."