We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Aurora, OH 44202
Brian M
Job Details: 11/21/2022
Replaced fan Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hiram, OH 44234
Joe O
Job Details: 11/21/2022
Cc: errorFound error f8e4(float switch open). Found water remaining in float. Cleared. Ran test cycle. No leaks found. Advised on suds. Op test ok
We serviced a
GE DISHWASHER
Model CDWT980R30SS
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/21/2022
"Cc: water remaining in unitCustomer stated they removed the standing water with shop vac, because u it was leaking. Customer also stated cups still had water remaining as if the unit never finished drying cycle. Ran not cycle, canceled. Unit filled and drained. Found unit does not have high loop under sink. Advised customer of back feeding. Tested multiple more times starting and canceling cycles. Unit continuously draining. Unable to duplicate issue. Op test ok"
We serviced a
GE WALL OVEN
Model pt916sm2ss
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/21/2022
Cc: temps not correctCustomer stated during regular bake unit temps seem to be lower then set temp. Stated it takes too long to bake. Ran test bake to 350. Found unit averaging roughly 345 degrees. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/21/2022
Cc: not dryingFound customers venting excessively long. Found water build up in vent. Found vent to outside not opening and moisture coming in. Customer needs venting and outside vent cover
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 11/21/2022
Cleaned glass
We serviced a
ELECTROLUX DRYER
Model EIMGD55IIW5
Near South Euclid, OH 44121
Joe O
Job Details: 11/21/2022
"Cc: noiseFound blower wheel stripped, spinning on motor shaft. Needs blower wheel assemblyCustomer does not want to repair at this time; ordrng 1 134690800 (blower hsg asy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 11/21/2022
Installed heater Advised to watch
We serviced a
JENN-AIR WALL OVEN
Model JGW8130DDW
Near Avon, OH 44011
Manny
Job Details: 11/21/2022
"Cc unit keypad not working, has parts, Parts dont fit, look for right parts but discontinued, spoke to BJ he did a nationwide search and nothing, advise customer that we wont be able to replace the parts because the new ui is smaller that the old UI. And control wont fit in the new UI even if we use the old control. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
Manny
Job Details: 11/21/2022
"Cc unit making noise, verified and unit stuck in a emergency drain, ran diagnostics no codes, advise customer that the clothing need to be distributed evenly around the basket, and if she encounters the same issue to hold down the start button for up to 20 seconds and that would clear the fault, unit is working as designed."
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS0
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/21/2022
"Cc: not dryingFound error codes f9e1(diverter cant find position) f10e1(dispenser electrical problem) f8e1(slow drain) f3e3(thermistor failed calibration). Ran diagnostics test cycle, found water temps warm at start of cycle. Found filter plugged. Advised customer filter needs cleaned regularly. Found thermistor is functioning in diagnostics. Diverter is diverting water. Unit is not heating. Ohmed out element. Element open. Needs element; ordrng 1 W10703867 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Middleburg Heights, OH 44130
Manny
Job Details: 11/21/2022
"Installed new gasket, customer asked what the black stuff is, looks like mold advise them to run a clean cycle with a cup of white vinegar, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middleburg Heights, OH 44130
Manny
Job Details: 11/21/2022
"Cc unit not starting, verified and unit has power but wont start, removed console to Check pts and was disconnected, reconnected pts and opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford, OH 44146
Corina B
Job Details: 11/21/2022
CC that the washer is off balance. Confirmed. Found the washer rocking back and forth. Leveled the washer. Tested with a spin and agitate. Advised cust to use 1-2 tablespoons of he detergent or 1 pod. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dorset, OH 44032
Dan H
Job Details: 11/21/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 57 degrees, freezer section temperature at 8 degrees, found evaporator frozen solid, heater and bimetal are good, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shaker Heights, OH 44122
Angel
Job Details: 11/21/2022
Cc that unit has stopped making ice completely but than starts making ice again as should right now the unit started making ice again for the past 2 days but shes had the same issue happen three time so I checked wiring and connector and everything looked good Im going to be ordering ice maker and ui in case there working intermittently. ; ordrng 1 W11546935 (Ice maker) and 1 W11518204 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Shaker Heights, OH 44120
Angel
Job Details: 11/21/2022
Reclaimed refrigerant and started to replace the drier filter and 3 way valve and noticed that the steel line for the drier filter was kinked a little so when I went to move it so I could be able to cut it the line cracked at the kink causing me having to cut it higher but did not have enough space to put my tubing cutter or try to do a lock ring called whirlpool tech line spoke with Andrew explained issue and sent pictures as well stated that unit is not repairable and to have the customer call consumer assist.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/21/2022
"Got filter working also show customer how to keep fresh food section loaded the proper way to prevent from vent to be block,opt test ok advise to monitor for now office leave job open for 5 days incase is still freezing if it does order this parts (harness)WPW10273869,and (cntrl) W10860447"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Streetsboro, OH 44241
Brian M
Job Details: 11/21/2022
Replaced door Op test on
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44128
David R
Job Details: 11/21/2022
"Cc unit is not heating. Looked and found vent kinked up, not letting airflow go outside. Also looks like the two 30 amp fuses are corroding, could be causing short to power to dryer. Would advised customer to replaced vent and to also replace both 30 amp fuses. Unit is heating and cycling properly. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Mayfield Heights, OH 44124
Manny
Job Details: 11/21/2022
"Cc unit not cooling found evap fan seized and no power to it, unit needs main control and evap fan, customer is going to look around for another unit and if they cannot find one they call us to pay for parts and proceed with repair,; ordrng 1 W10890094 (cntrl-elec) and 1 WP67006968 (motor- fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44114
Joe O
Job Details: 11/21/2022
Installed gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Highland Heights, OH 44143
Joe O
Job Details: 11/21/2022
"Cc: not washingFound error codes f7e5(shifter fault) F5e1(lid switch fault) f7e6(motor fault). Ran auto test. Found cam worn, unit not completely shifting into agitate. Replaced cam and actuator. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Shaker Heights, OH 44122
Corina B
Job Details: 11/21/2022
CC that there is no ice. Confirmed. Called BJ the optic eyes are blinking twice an pause. When flap closed blink twice and pause. New Optic eyes are faulty. Will need new eyes.; ordrng 1 W10757851 (Optic eye)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 11/21/2022
"Customer complaint that water filter light was on and drawer is broken , customer changed filter and reset filter alarm, drawer is broken, unit needs new drawer, customer can install ; ordrng 1 W11162443 (Drawer)"
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Atwater, OH 44201
Brian M
Job Details: 11/21/2022
Installed controller and ui Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Pepper Pike, OH 44124
Manny
Job Details: 11/21/2022
"Replaced element, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/21/2022
"Customer complaint that unit is not dispensing detergent, confirmed, found detergent pump bad, unit needs new detergent pump, part is out of stock so not scheduling return appointment ; ordrng 1 W11596130 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Diamond, OH 44412
Brian M
Job Details: 11/21/2022
"Cc unit will not spin Found cam and actuator damaged Replaced using truck stock and back stock OP Test Ok ; used 1 W10721967 (PULLEY), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Madison, OH 44057
Dan H
Job Details: 11/21/2022
"Customer complaint that cooktop is not lighting, confirmed, spark module is not sending power to igniter, unit needs new spark module ; ordrng 1 W11565127 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Garrettsville, OH 44231
Brian M
Job Details: 11/21/2022
Cc unit not cooling Found unit cooling but frosting up in freezer door not sealing Cleared ice and fixed gasket OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kirtland, OH 44094
Corina B
Job Details: 11/21/2022
"CC that the u it was running and stopped mid cycle and will not turn back on. Confirmed. Ran diag f4e3 Restricted Airflow, F4E4 L2 Line Voltage. Checked the voltage, good. Found the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent, clear. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mayfield, OH 44143
Joe O
Job Details: 11/21/2022
Cc: long dry timesFound unit has good heat and air flow. Found outside vent blocked. Advised customer to check vent frequently. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Cleveland, OH 44128
David R
Job Details: 11/21/2022
"No one there, door was tagged for other job. Waited almost an hour.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
David R
Job Details: 11/21/2022
"See other techs PVR, waited almost an hour, no show. Door was tagged. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Angel
Job Details: 11/21/2022
Steamed out all frost from evaporator and replaced evaporator cover and main control board made sure temp settings were correct. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willowick, OH 44095
Corina B
Job Details: 11/21/2022
"Cust showed pop, sent pic. CC that the unit is not drying. Confirmed. Checked outside vent found a dryer sheet stuck in the vent flap with lint. Removed the dryer sheet, unit is cycling properly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Westlake, OH 44145
Gabriel P
Job Details: 11/21/2022
"Found drain tube clog so unclog,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Joe O
Job Details: 11/21/2022
Cc: loud noise during agitationRan auto test. Found no abnormal noises. Unable to duplicate issue. Found agitator a little loose. Tightened agitator. Checked under unit. Found gear case leaking oil. Needs gear case and slider; ordrng 1 W11393685 (Gear case) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Willowick, OH 44095
Corina B
Job Details: 11/21/2022
Replaced the harness. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/21/2022
CC that the oven is not heating. Confirmed. Checked the igniter 0 volts from the control. Replaced the igniter and control. Heated oven. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/21/2022
"CC that the knobs paint is cutting their fingers. Confirmed. Found the knobs flaking and being sharp. Called safety sheena will need knobs. Whirlpool is sending new knobs. The front left burner on simmer is lighting half the time. Will need a new burner head. Customer doe not want to repair ; ordrng 1 W11443594 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
Angel
Job Details: 11/21/2022
Cc that washer did not drain and now its not doing anything. Tried draining washer but no luck so i looked underneath since you cant hear the pump running and found the wires came off connector fixed issue tested unit and it started draining as should ran a auto test and passed. Opt test ok
We serviced a
KENMORE RANGE
Model 911.95291991
Near Perry, OH 44081
Dan H
Job Details: 11/21/2022
"Customer complaint that oven is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Columbia Station, OH 44028
David R
Job Details: 11/21/2022
"Ran unit diagnostics test, no noises. Replaced belt and splutch assembly. Ran unit diagnostics again, no noise. Ran quick wash and drain/spin with load inside. Al normal noises. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44135
Manny
Job Details: 11/21/2022
Replaced parts ordered. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 11/21/2022
"Customer complaint that unit is stuck on wash p, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, good flow from supply, unit needs new valve; ordrng 1 W11210459 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bay Village, OH 44140
Manny
Job Details: 11/21/2022
Replaced filter head no leaks op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon, OH 44011
Angel
Job Details: 11/21/2022
Replaced start switch tested unit. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Parma, OH 44134
David R
Job Details: 11/21/2022
"Cc unit mostly has been at 70* at highest setting. Customer turned thermostat setting to lowest number 1. Unit has been cooling at 28-32*. Looked at evap. Frosted normally. Would suggest replacing thermostat. With unit being 20 + years old, customer will decide what to do and get back to us.; ordrng 1 5304513033 (Control thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 11/21/2022
"Customer complaint that unit is not cooling, fresh food temperature at 44 degrees, freezer section temperature at 41 degrees, evaporator fans are running, compressor and condenser fan are running, partial frost pattern on evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 W11578026 (Evaporator) and 1 W11504450 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11506623 (Lokring)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFC0
Near Cleveland, OH 44113
Corina B
Job Details: 11/21/2022
"CC that the unit stays on 2 places in the timer, unless you move it. There is water left in the bottom, sometimes, the dishwasher tips forward and the kickplate is not on, glass dries the plastic does not. Confirmed. Found the timer, getting stuck in 2 spots. The dishwasher does not have screws in the top to secure it. The spray arm is loose,kickplate is missing a screw. And the drain hose is clogged with debris. Will need a timer, drain hose. Timer is nla. ; ordrng 1 154412901 (Timer)"
We serviced a
KENMORE REFRIGERATOR
Model 106.59299991
Near Westlake, OH 44145
Gabriel P
Job Details: 11/21/2022
"Check compressor is good also check overload is good it will need THERMOSTAT control ; ordrng 1 WP2203251 (Thermal control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/21/2022
Parts was not needed it was bad install hose are on the floor advise customer to buy pvc opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44102
Corina B
Job Details: 11/21/2022
CC that there is a fault code f2e2. Confirmed. Ran diag f2e2 HMI Disconnected. Found the new ui damaged. Took picture. Will need a new ui. ; ordrng 1 W11478526 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Parma Heights, OH 44130
David R
Job Details: 11/18/2022
"Cc about unit temp when baking. Went through owners manual, says do not use thermometer for oven, let customer know. Used customers and my infrared go measure temp. At 350* let preheat, gave an additional 15 mins to make sure, customers thermometer read 350*. Mine reading a little bit over. Also went over calibration with customer. They already know. Unit is working properly. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Lakewood, OH 44107
Angel
Job Details: 11/18/2022
Cc that unit was not preheating. Verified and ignitors are not sparking in the oven took out unit to inspect wiring and looked good so i removed gas valve connector ohmed it out and the were good checked dsi board disconnect plugs reconnected plugged unit back in and unit started working as should. Explained to customer it couldve been a loose connection or a glitch on the dsi board. Unit working fine recommended customer to monitor for now if anything to give us a call back opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 11/18/2022
"Installed drive motor, ran dryer test cycle several times. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Chardon, OH 44024
Joe O
Job Details: 11/18/2022
Installed drain hose. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Pepper Pike, OH 44124
Manny
Job Details: 11/18/2022
"Replaced harness, icemaker homed, ran harvest test from T to H icemaker fills, advise customer to allow 72 hours for a full ice bin. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Angel
Job Details: 11/18/2022
Cc that unit at least once a week it will give an F1E1 error code and he unplugs it resets it and it starts working again. Ran diagnostics and confirmed unit has the error code which stands for ACU failure so I made sure all wiring and connectors were good and they were so I replaced the main control board made sure error code was not stored ran a test cycle and passed explained to customer to monitor it for now and if anything to give us a call.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Avon Lake, OH 44012
Marie V
Job Details: 11/18/2022
"Cc that timer does not moves when using sensor dry. Confirmed, timer does not moves on sensor dry but it does on timed dry. Verify unit running, is heating up. Replaced control and let unit shut off on its own, op test okBrought core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 11/18/2022
Cc no ice Found fill tube clogged Tested heater seems to be in range and functioning Advised to watch Quoted for possibly a control and fill tube heater ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11226501 (heater) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Joe O
Job Details: 11/18/2022
Installed ui. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/18/2022
"CC that the front burner is high and the other does not light and the oven temp is off. Adjusted the flame on the burners to a simmer. Checked the outlet, good. Found food stuck in Bettye igniter and burner head. Cleaned the food out. Replaced the spark module. Heated oven to 350*. Opt test ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205BAW
Near Avon Lake, OH 44012
Marie V
Job Details: 11/18/2022
"Cc that when it was going to use unit heard a pop and it did not heated. Tested unit, it popped again. Unit will need Diode, capacitor, magnetron and harness. Harness is not longer available. Explain cust it cant be repaired. ; ordrng 1 8206562 (Capacitor) and 1 WPW10126786 (Magnetron) and 1 WPDE91-70063D (Diode) and 1 DE96-00531A (Wiring harness (discontinued ).)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rocky River, OH 44116
Angel
Job Details: 11/18/2022
Replaced drive motor tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/18/2022
Installed fan contour and thermostat Advised to let cool for 48 hours Customer requested ice maker to be removed from freezer Removed icemaker ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Parma, OH 44134
Manny
Job Details: 11/18/2022
"Cc unit not leveled, verified and Ff door is a lot lower than fz, opened door and door jumps when opening checked bottom hinge and bent, door receiver or broken, and cam and door closer are broken unit needs Ff door replaced, customer will contact wpl for a concession ordrng 1 LW11038910 (dor-fip) and 1 W11037957 (bracket) and 1 WPW10257201 (cam-door) and 1 W11311416 (hinge-door) and 1 W11311686 (Door closer), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC506JSS00
Near Chesterland, OH 44026
Brian M
Job Details: 11/18/2022
Cc front right burner has no safety switch Found right burner able to turn without being pushed in first Needs manifold ; ordrng 1 W10839793 (nameplate) and 1 W11378578 (Manifold)
We serviced a
GE RANGE
Model JGBP80MEV4BC
Near Moreland Hills, OH 44022
Corina B
Job Details: 11/18/2022
Replaced the igniter. Heated oven. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Parma, OH 44129
Manny
Job Details: 11/18/2022
"Replaced ui ran diagnostics cycle,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Manny
Job Details: 11/18/2022
"Cc u it runs but all lights off, verify and unit was unplugged, plugged in and, ran diagnostics no codes, unit is working as designed, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2771WEM1
Near Painesville, OH 44077
Brian M
Job Details: 11/18/2022
Installed icemaker Ran test harvest OP Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Avon Lake, OH 44012
Angel
Job Details: 11/18/2022
Replaced top hinge tested door and it started closing as should let customer test it out as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
David R
Job Details: 11/18/2022
"Replaced ice container, coupling and ice motor. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
Gabriel P
Job Details: 11/18/2022
"Replace service pointer parts,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS05
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/18/2022
Installed door glass. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Highland Heights, OH 44143
Jason N
Job Details: 11/18/2022
"Cc unit not rinsing dishes and some are not cleaning properlyFound bottom of unit with food debris and misc bits all over. Filter is jammed with debris. Cleared filter. Ran spray test, spray arms not moving. Found jets holes in both upper and lower spray arms clogged with food and debris. Advised customer of limiting large bits of food and debris being put into unit on last visit, advised again on this visit. Next service call for food and debris related issue, will document with wp techline for Use and Care. Ordering both spray arms. Customer will install spray arms, no return visit. ; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Spray arm)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Eastlake, OH 44095
Jason N
Job Details: 11/18/2022
"Installed inlet water valve. Ran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brook Park, OH 44142
David R
Job Details: 11/18/2022
"Cc unit making noise, when ice maker filling. No water hook up. Verified, turned off icemaker. Good, Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Mentor, OH 44060
Jason N
Job Details: 11/18/2022
"Cc unit not powered on, not cooling Customer stated the display is not working and the unit is not cooling. Found display turned off, held mode button for 3 seconds, unit display came on. Compressor started up and fans turned on. Observed unit for several minutes to ensure proper operation. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 11/18/2022
"Replace panel with harness,then ran auto test pass opt test ok"
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Solon, OH 44139
Joe O
Job Details: 11/18/2022
"Cc: hollow ice, low water pressureFound house has good pressure. low water pressure through filter housing. Needs water filter housing; ordrng 1 WR17X22074 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE FREEZER
Model 253.60502614
Near North Olmsted, OH 44070
David R
Job Details: 11/18/2022
Replaced thermostat kit on evap. Steamed all ice. Reset temp. Good. Op Test Ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/18/2022
"Installed controls, found incorrect harness ordered. Tested. Found unit still not heating. Needs ui and main harnessParts show out of stock. Office to rescheduleNeed 2 techs to remove unit.; ordrng 1 W11225371 (harns-wire) and 1 W11428581 (Console)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Gabriel P
Job Details: 11/18/2022
"Creating moister on granite counter top advise to buy moister barrier or use foil tape,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD2SHAXLT02
Near Painesville, OH 44077
Jason N
Job Details: 11/18/2022
"Installed filter housing and filter. Ran gallon of water through system to purge air, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Lorain, OH 44053
Gabriel P
Job Details: 11/18/2022
It was grinding during agitation took pulley out it was damage replace pulley but still grinding check agitator could not take out it was seize check shifter is ordering gearcase and motor and agitator ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Painesville, OH 44077
Jason N
Job Details: 11/18/2022
"Cc unit water filter stuck Pulled water filter from housing. Installed new filter. Purged air from system. Customer stated there is also a buzzing noise for the ice maker. Dispensed ice, and let ice maker cycle, buzzing noise in question is the water inlet valve opening to fill the ice maker tray. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL RANGE HOOD
Model WVU17UC0JS0
Near Painesville, OH 44077
Jason N
Job Details: 11/18/2022
"Installed fan motor assembly. Ran vent test on low and high, operation and noise have not changed. Advised customer that unit is operating as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Mentor, OH 44060
Corina B
Job Details: 11/18/2022
Replaced the ui. Opt test ok
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Mentor, OH 44060
Corina B
Job Details: 11/18/2022
Replaced the suspension rods. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details: 11/18/2022
"Cc squeaking/grinding noise. No coins stuck between agitator. Ran diagnostics test, no errors. Ran test mode. All components working, no noise present with empty basket. Looked underneath unit, removed stator/rotor/ clutch and looked at slider. Good condition, nothing broken or missing. Reset all components onto gearcase, made sure all screws are set into right place and not loose, good. Tightened agitator. Pushed down on basket to test suspension, good. Put load of towels into unit on quick wash. Have a load while going through cycle and bypassed door lock to see inside basket. Let load cycle through starting at 25 mins. All normal sounds, no grinding, banging or squeaking. Unit is good. If anything in future, customer to try and record sound if possible. Unit is working good. Started load on normal, customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44052
Angel
Job Details: 11/18/2022
"Cc that unit is not cooling. Verified and evaporator is completely frosted up. Unit will need main board, harness, ui office to reschedule control box out of stock. ; ordrng 1 W11546690 (Control box) and 1 W11546681 (Harness) and 1 W11203289 (Ui) and 1 WP2315549 (Fan)"
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near Madison, OH 44057
Joe O
Job Details: 11/18/2022
Installed control. Defrosted unit. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KENMORE WASHER
Model 11026132410
Near Mentor, OH 44060
Joe O
Job Details: 11/18/2022
"Cc: not functioning properlyFound error codes f9e1(long drain) f9e2(long drain) f0e5(off balance) f8e6(water hazard). Ran auto test. Found unit will not drain. Pump is intermittently functioning, pump getting excessively hot. Needs drain pump. ; ordrng 1 WPW10581874 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Broadview Heights, OH 44147
David R
Job Details: 11/18/2022
Replaced all LED lights with updates LEDs. Good. All lights working. Customer verified. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Avon, OH 44011
Gabriel P
Job Details: 11/18/2022
"Ran diagnostic and press factory reset and light start to work no need to replace part took home to return new part,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV328AERXAA
Near Bay Village, OH 44140
Marie V
Job Details: 11/18/2022
"Cc that the unit does not heats. Confirmed. Found heater open, is getting 239V. Unit needs heater. ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"