Near Shaker Heights, OH 44118
Jason N
Job Details:
03/02/2021
DISHWASHER KITCHENAID KDTM404KPS
"Cc unit not washing dishes and no filling with water. Ran diagnostics, found code f8e4 for overfill, 7-1 for single speed wash motor failure, and 10-2 vent wax motor electrical problem. Ran diagnostics cycle, unit stuck in drain cycle, will not advance. Same thing happening in normal wash as well. Checked float leak switch, good power and continuity. Ordering main control. ; ordrng 1 W11410066 (Control)"
Near Chardon, OH 44024
Brian M
Job Details:
03/02/2021
DRYER WHIRLPOOL WED5000DW2
Cc no tumble Found belt snapped Replaced using dryer kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Brooklyn, OH 44144
Gabriel P
Job Details:
03/02/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Replace lights,opt test ok"
Near Brook Park, OH 44142
Gabriel P
Job Details:
03/02/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01
"Replace rails,opt test ok"
Near Mentor, OH 44060
Jeff M
Job Details:
03/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHW0
Installed the new part op tested good.
Near Painesville, OH 44077
Jeff M
Job Details:
03/02/2021
REFRIGERATOR FRIGIDAIRE LFSS2312TP
The grill is warped its not sitting flush to the cabinet; ordrng 1 240324409 (Grill)
Near Lorain, OH 44052
Marie V
Job Details:
03/02/2021
RANGE WHIRLPOOL WFE525S0HZ0
Cc that the clock does not shows all the way. Replaced UI. Op test ok
Near Cleveland, OH 44135
Gabriel P
Job Details:
03/02/2021
WASHER MAYTAG MVWC565FW2
Found water hose in reverse correct issue opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/02/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Replace rails,opt test ok"
Near Cleveland, OH 44106
Jason N
Job Details:
03/02/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05
Cc unit water tube in rear of unit is broken.Confirmed inlet filter tube is cracked at connection. Unit needs inlet water tube. ; ordrng 1 W11162040 (Inlet water filter tube)
Near Willoughby Hills, OH 44094
Jason N
Job Details:
03/02/2021
WASHER WHIRLPOOL n/a
"Cc unit making noise when in wash cycleCustomer stated unit making a strange noise when its agitating, not all the time though. Found washplate free spinning, no splines left on washplate. Replaced washplate using misc. truck stock. Ran auto test and calibration. All functions normal, no abnormal noises heard. ; used 1 W10752283 (Washplate) from stock"
Near Beachwood, OH 44122
Corina B
Job Details:
03/02/2021
WASHER MAYTAG MVWC350AW1
"CC that the unit does not finish a cycle. Ran dia.F7E1 BASKET SPEED FAULT, ran manual diag Will agitate but does not spin. Basket does not spin freely. Will need a gearcase. ; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details:
03/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
Installed the new part op tested good.
Near Lorain, OH 44055
Marie V
Job Details:
03/02/2021
WASHER MAYTAG MHW6630HW0
Cc that the unit is not washing the clothes and that is not getting water on unit... ran diag found error code of F8E1 Valve failure F0E2 oversuds F5E2 lock failure f5e3 unlock failure. Ran auto test. Pass
Near Elyria, OH 44035
Gabriel P
Job Details:
03/01/2021
WASHER MAYTAG MVW7232HW0
"Ran diagnostics no error codes ran calibration and auto test pass ran drain and spin pass,opt test ok"
Near Cleveland, OH 44120
Corina B
Job Details:
03/01/2021
DISHWASHER MAYTAG MDB4949SHZ1
CC leaking from the left side. Ran cycle. Could not duplicate leak. Found dishwasher unlevel. Leveled unit and raised feet. Op test okay.
Near Bedford Heights, OH 44146
Jason N
Job Details:
03/01/2021
WASHER WHIRLPOOL WTW4816FW2
Cc clothing stuck under agitator.Removed clothing from agitator. Replaced agitator using customer supplied pre Id part. Ran auto test. Op test good.
Near Streetsboro, OH 44241
Jason N
Job Details:
03/01/2021
WASHER MAYTAG MVWB765FW3
Installed main control and UI console. Ran auto test and calibration.
Near Amherst, OH 44001
Gabriel P
Job Details:
03/01/2021
DISHWASHER MAYTAG MDB9959SKZ0
Cc that F9E1 is still coming up. Verified issue and found that the drain hose that connects to the garbage disposal has to travel long distance to dishwasher because of being to far away from the sinks drain and having to connect different drain hoses to reach the garbage disposal causing it to have to many loops on it and making it to not drain properly and displaying F9E1 error code. Called Chad and sent him a video of the drain hose to confirm issue and he stated that it is incorrectly installed. It would have to be shortened and properly installed to correct issue. Recommended customer to call the previous installers or a plumber to fix issue. Opt test ok. AT
Near Solon, OH 44139
Jason N
Job Details:
03/01/2021
WASHER WHIRLPOOL WTW8000DW3
Installed clutch and rotor. Found gearcase clutch slide installed incorrectly. Corrected. Ran auto test and calibration. Op test good.
Near Solon, OH 44139
Jason N
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KBFN502EPA02
Cc unit lights out again Customer stated same lights went out as last time. Checked LEDs for bad module. Found top right module bad. Replaced using customer supplied pre Id part. Illumination returned to unit. Op test good.
Near Maple Heights, OH 44137
Corina B
Job Details:
03/01/2021
WASHER WHIRLPOOL MVW7230HW0
CC that the clothes come out wrinkled and twisted. Ran diag f0e5 Off Balance Load. Ran calibration. Advised customer to wrap laundry around agitator to make sure load is balanced. Showed husband proper way to load washer. Optest ok
Near Geneva, OH 44041
Jeff M
Job Details:
03/01/2021
WASHER WHIRLPOOL WFW75HEFW
Installed the new part op tested good.
Near Mentor, OH 44060
Jeff M
Job Details:
03/01/2021
DISHWASHER KITCHENAID KDTM404KPS
I hook the machine up too power unit tested good
Near Strongsville, OH 44136
David R
Job Details:
03/01/2021
RANGE WHIRLPOOL WFE550S0HZ1
"Replaced parts, tested. Good. Ran bake at 350. Looked at owners manual. Says page 12 The oven will take approximately 12 to15 minutes to reach 350°F (177°C) with all of the oven racks provided with your oven inside the oven cavity. Higher temperatures will take longer to preheat.. Took about 13 mins to reach 350* let customer know higher temps will take longer to preheat or reach. Unit test good. Op test ok"
Near Chagrin Falls, OH 44023
Jason N
Job Details:
03/01/2021
RANGE HOOD KITCHENAID KVUB600DSS3
"Installed fan motor. Ran fan test, all fan levels working normally. Op test good."
Near Gates Mills, OH 44040
Joe O
Job Details:
03/01/2021
WALL OVEN KITCHENAID KEBS209BSP00
"Cc: not holding temp, uneven bakingRan test bake on both ovens. Found both ovens heating equally. Cycling heat, and maintaining heat. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KRFF507HBS00
"Replace control and motor fan,opt test ok No need to return back customer will install handle when it arrive,opt test ok"
Near Westlake, OH 44145
Marie V
Job Details:
03/01/2021
RANGE KITCHENAID KODE500ESS04
"Cc that the bough the unit earlier than the had to because they were told that a lot of appliances where in BO. They got the unit earlier than expected, the have been remodeling the kitchen, and when unit iwas time to install they noticed that the frame at the bottom of the unit was dented. Took pics . Also cust said that they inspected the unit as much as they could, they inspected the outside and front door but that was an area hiding very hard to find out that it was damaged until it was installed. Also the box that the unit came in was not damaged. Installers used oven cart, dolly to install unit. ; O-emld tckt"
Near Seven Hills, OH 44131
Corina B
Job Details:
03/01/2021
WASHER MAYTAG MVWX655DW2
Rather door and hinges. Optest ok.
Near Mentor, OH 44060
Jeff M
Job Details:
03/01/2021
DRYER WHIRLPOOL WED4815EW1
Installed the new part op tested good.
Near Novelty, OH 44072
Joe O
Job Details:
03/01/2021
DISHWASHER KITCHENAID KDTE334GBS0
"Cc: intermittently not workingUnit functioning at this time. Found error code f2e1(stuck key). Stuck key test in tech sheet does not work properly with a working machine. Ran through diagnostics, found no error codes after diagnostics. Unit functioning as designed. Op test ok Took part for return."
Near Olmsted Township, OH 44138
Marie V
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Cc that unit is leaking from filter and water got into the lights and now theres no lights on freezer as well. Inspected all water lines inside unit replaced the filter couldnt duplicate the leak at this moment , advised cust that maybe the old filter wasnt all the way in causing the leak, tested the water whit a cub many times but no leaks. Replaced freezer light from T/S. Op test ok; used 1 W10695459 (LED MODULE) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details:
03/01/2021
WASHER WHIRLPOOL GST9679PB1
"Cc that washer was not proceeding with drain and spin cycle it would just stop. Verified issue tried to do a drain and spin and it would not start with cycle. Tried jumping the latch and washer started working will need to replace latch. Gave estimate to customer and said they will think about it. AT.; ordrng 1 WP8318084 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44121
Joe O
Job Details:
03/01/2021
WASHER WHIRLPOOL WTW5005KW0
"Cc: vibration, not levelFound leveling legs are as high as they go. Customers floor is on a slope. Found no stored error codes. Ran drain and spin. Basket seems well balanced. Found drain hose hitting back of unit. Ran auto test and calibration. Unit functioning as designed. Called whirlpool tech line spoke with Scott. He stated the customer has to raise the front of the unit. Op test ok"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL WRF560SEHV00
The bill arm was bent in such a way that it was creating resistance not allowing it to move freely up and down I reformed the bay alarm so it moves freely. The icemaker started to proceed to dump the ice automatically and fill up with a new batch of ice unit tested good
Near Mentor, OH 44060
Jeff M
Job Details:
03/01/2021
REFRIGERATOR GE GTS22QBPARWW
Installed the new part op tested good.
Near Painesville, OH 44077
Jeff M
Job Details:
03/01/2021
RANGE WHIRLPOOL WEG750H0HZ0
Customer is having an intermittent issue sometimes the oven will stay on and cook a full meal and sometimes itll shut off as if someone hit cancel. I was not able to find an error code but Im going to order a main control board. I have seen this on a different slide in models just not this model; ordrng 1 W11205353 (Control)
Near Chagrin Falls, OH 44022
Jeff M
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KRSC703HBS01
Unit was not dispensing water I found the reservoir in the fresh food section frozen. I sold the reservoir out I also used Pirma gum to seal up that little compartment to try to prevent cold air from freezing it again.
Near Cleveland, OH 44125
Corina B
Job Details:
03/01/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
CC not starting and not washing dishes properly. Ran diag 4-3 motor not running 7-1 no heat. 0 volts to control and pump. Will need pump and motor and control. Will also need a gasket for control.; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor) and 1 W11213719 (Gasket)
Near Chardon, OH 44024
Jeff M
Job Details:
03/01/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Installed the new part op tested good.
Near Novelty, OH 44072
Joe O
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02
"Cc: not coolingCustomers model and serial did not match our system. Advised customer they would have to contact the warranty company. Customer stated they would pay svc. Found temps in ff section at 57 degrees, and freezer at 67 degrees. Found no frost pattern on either evap. Found dye leak on ff evap. Needs ff evap and drier. ; ordrng 1 WPW10643261 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Corina B
Job Details:
03/01/2021
DRYER MAYTAG MED5630HW1
CC that the unit does not start. Checked the control green light flashing. Checked the power to control 120 volts. Will need a new control. ; ordrng 1 W11388032 (Control)
Near Parma Heights, OH 44130
Marie V
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05
"Cc handle is off, not straight, bottom drawer sticks does not slide easily, filter door does not shut all the way . Put some petroleum jelly on bottom drawer so slide better, found left roller off the screw, fix the issue and level unit as much as I could without unleveling doors. Also shut door on filter. Op test ok"
Near Pepper Pike, OH 44124
Joe O
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KSC23C8EYB02
"Cc: no water or ice, frosting on ff evapFound temps in ff settings at 37 degrees. Freezer at 4 degrees. Found ff evap frosted over. Found thermistors reading in range. Control not reading thermistors. Found bladder is frozen. Needs ff evap steamed out, bladder, control and gasketGasket shows out of stock. Office to rescheduleExtra time to steam out evaporator; ordrng 1 W10684392 (gasket) and 1 W11204869 (reservoir) and 1 WPW10235503 (cntrl-elec)"
Near Brecksville, OH 44141
David R
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL KRMF706EBS01
"Customer had POP. Cc unit not cooling. Unit just got to home 2 days ago, new home build. Calling tech line. Whirlpool will be in touch with customer"
Near Rocky River, OH 44116
Marie V
Job Details:
03/01/2021
WALL OVEN KITCHENAID KODE500EBS
Replaced glass door . Op test ok
Near Brecksville, OH 44141
David R
Job Details:
03/01/2021
DRYER MAYTAG WED7300DW0
Cc unit not working. Customer dropped clothed down in lint trap. She got it out but wanted to make sure nothing else was stuck. Took apart. Checked. Good. Customer paid SVC
Near Seven Hills, OH 44131
Corina B
Job Details:
03/01/2021
RANGE GE PGB960EEJ2ES
"CC top oven not working and constant clicking. Found Top oven door switch is seized. Inspected wiring. Will need new door switch and control. Could possibly not need control. ; ordrng 1 WB10X24930 (Latch) and 1 WB27X32210 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
03/01/2021
DISHWASHER GE DDT595SSJ5SS
The drain pump is humming its getting power but not running needs a new drain pump; ordrng 1 WD19X24829 (Pump) and 1 Ship
Near Strongsville, OH 44149
David R
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KRFF507ESS01
Replaced part. Tested. Cycled and called for water. Op test ok
Near Cleveland, OH 44102
Marie V
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KRFC302ESS00
"Cc that the unit is making a vibration sound and is constant aFound suction line touching bottom of the unit and foam out of place adjusted it. But couldnt duplicate issue, also legs on unit werent down. Adjusted legs as well. Op test ok"
Near Willowick, OH 44095
Joe O
Job Details:
03/01/2021
DISHWASHER MAYTAG MDB4949SHZ0
Installed control. Ran diagnostics test cycle. Op test ok
Near North Royalton, OH 44133
David R
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KFIV29PCMS02
"Cc no cool, customer had different company come out last summer, said it was a sealed system repair. Temps read 60* both sections. Unit is about 6 years old. Extended warranty for parts til 2025. Took apart back to look at compressor. Customer had compressor and evap replaced by different company about 3 years ago. Checked dye and found on FF evap coming from linens. Will need evap and dye drier. Customer to pay SVC and labor. ; ordrng 1 W10917531 (Evap kit) and 2 WPW10143759 (Uv drier)s"
Near Parma, OH 44134
Corina B
Job Details:
03/01/2021
WASHER MAYTAG MVWX655DW2
CC that there is a noise when it stops. Ran diag no codes. Ran a calibration. Started a drain spin. Ran rinse and spin with towels. Grinding noise started. Looked underneath found gearcase leaking oil. Will need gearcase shifter cam belt and capacitor. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11497303 (Motor) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor)
Near Shaker Heights, OH 44120
Jason N
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KRFF507HPS00
"Cc unit filter light will not reset.Ran filter door status test 67, reading 02 for filter not installed. Checked filter switch for power and continuity. Switched checked good, no voltage to switch, found loose connector in ceiling harness. Voltage returned to switch. Filter status now reading as filter installed. Op test good."
Near Beachwood, OH 44122
Jason N
Job Details:
03/01/2021
COOKTOP GAS GE JVB67H1BB
Cc unit not telescoping up or downCustomer stated she believes the unit skipped off the side rails and was stuck. Verified unit is still running when in down position. Checked limit switches for positioning. Both checked good. Reversed switches to run unit up. Telescoping track popped back into place. Tested up and down operation several times. Operation test good.
Near Mentor, OH 44060
Jeff M
Job Details:
03/01/2021
DRYER KENMORE 11067442600
I took the back panel of the dryer off I found the fuse open. Its receiving the correct power in the thumping noise is most likely a roller needs a dryer repair kit also; ordrng 1 Wp3392519 (Fuse) and 1 Ship and 1 4392065 (Kit)
Near Brooklyn, OH 44144
Corina B
Job Details:
03/01/2021
DRYER WHIRLPOOL WED7000DW1
CC that the unit does not start. Ran diag.rF4E4 L2 Line Voltage Error f2e1 stuck key F3E2 Moisture Sensor Open/Shorted. Checked the power at the control 120 volts. Will need a new control and ui. ; ordrng 1 W10914511 (Ui) and 1 WPW10691552 (Control)
Near Rocky River, OH 44116
Corina B
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00
"CC that the ice maker works for a week then stops. Ran diag thermistor passes. Ran a fill test no water valve is humming. Removed the waterline from the John guest fitting water dispensed out. Will need a new door. ; ordrng 1 LW11026429 (Door), used 1 1OVRSZ (oversized shipping) from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details:
03/01/2021
DRYER SAMSUNG DV22K6800EW/A1
"Replace belt,opt test ok"
Near Olmsted Township, OH 44138
David R
Job Details:
03/01/2021
DISHWASHER MAYTAG MDB8979SFZ2
"Cc unit not draining. Hit the cancel drain, unit drained. Ran a complete rinse cycle, 8 mins long. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
Near Painesville, OH 44077
Jeff M
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03
The unit is not making ice in the freezer section is almost 30°. The cold air for the icemaker comes from the freezer. the icemaker is only going to make ice at 17° or colder. The unit is not cold enough to make ice. The ice maker does have an error code it is E1 which is a no cool error code. The display is ghosting certain segments are illuminated when they shouldnt be an other segments are brighter or dimmer than they should be. The front display is also failing needs an evaporator compressor in front of display estimate only.; ordrng 1 W11116006 (Evap) and 1 Ship and 1 8201675 (Compressor) and 1 W10848301 (Ui)
Near Euclid, OH 44119
Joe O
Job Details:
03/01/2021
RANGE MAYTAG MGRH752BDW
"Cc: ui not allowing selectionsFound ui beeps when making a selection but will not actually make selections. Found unit is receiving proper power. Needs controlCustomer does not want to repair at this time; ordrng 1 5701M754-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
03/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
Installed control and ui. Unit is cooling. Advised customer to allow for temps to adjust. Op test ok
Near North Olmsted, OH 44070
Marie V
Job Details:
03/01/2021
WASHER MAYTAG MVWX655DW1
"Cc that the unit will not go rinse or drain water out. Ran diag found error code of F7E1 basket speed fault , F0E2 over suds condition detected. Deleted error codes and did the tachometer test , pass. Ran auto test op test ng. Transmission is leaking oil and motor is week . Motor is covered in 10 year limited parts warranty. Transmission will have to be replaced. Cust is calling whirlpool to see if they help at least with parts. whirlpool told her that they will send motor. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
David R
Job Details:
03/01/2021
WASHER MAYTAG MVWB835DW4
Replaced parts. Tested. Good. Op test ok
Near Fairview Park, OH 44126
Gabriel P
Job Details:
03/01/2021
DISHWASHER KITCHENAID KDFE104HPS1
Adjuster on basket was replaced. Opt test ok. AT
Near Parma, OH 44129
Gabriel P
Job Details:
03/01/2021
WASHER MAYTAG MVWB865GW0
"Replace door and all hinges,delete codes ran calibration and auto test pass,opt test ok"
Near Solon, OH 44139
Jason N
Job Details:
03/01/2021
WASHER WHIRLPOOL WTW5000DW1
"Cc unit making grinding noise.Customer stated previous company has replaced every part on the unit and still issue exists. Ran auto test, confirmed grinding noise under unit, sounds like could be shifter. Called wp techline, Chris, advised him of situation, due to the amount of parts replaced and some twice, deemed unit as non repairable."
Near Strongsville, OH 44136
David R
Job Details:
03/01/2021
WASHER MAYTAG MHW8200FC0
"Cc unit making noise, dispenser putting too much into tub. Even on high concentration unit still putting a lot of soup on, tested with water and half was gone while testing. Noise is coming from drain pump, nothing stuck. Ordering dispenser parts and drain pump.; ordrng 1 W10862190 (Dispenser) and 1 W11096092 (Sensor) and 1 WPW10352973 (Dispenser switch) and 1 WPW10183517 (Lever) and 1 WP8183184 (Cam) and 1 WP8183183 (Cam) and 1 WPW10605427 (Pump)"
Near Bay Village, OH 44140
Gabriel P
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS02
Found filter housing leaking and gasket are torn ordering parts ; ordrng 1 W11346623 (Filter housing) and 2 W10830046 (Gasket)s and 1 W10571967 (Gasket)
Near Lakewood, OH 44107
Marie V
Job Details:
03/01/2021
REFRIGERATOR WHIRLPOOL ET14GKXBW01
"Cc that the unit seems to not be cooling things on the fridge, food is going bad faster and that theres condensation on some of the food. Took temps fresh food section was at 46* and freezer at -3. Unit was set to almost highest temp. Check frost pattern. Unit has a good frost pattern. Unit will need thermostat. Thermostat is no longer available ; ordrng 1 2174500 (Thermostat)"
Near Westlake, OH 44145
Marie V
Job Details:
03/01/2021
WASHER MAYTAG MHW3505FW1
"Ccthat the unit is having trouble with pillows and towels, it always shows an error code. Ran diag found f3e1 WATER LEVEL SYSTEM ERROR f8e3 overflow conditions. Delete error codes, and ran auto test, pass. Check all hoses trying to find a hose kinked or leaking air. Check pressure hose as well and pressure switch, where good. Control is sending 5vdc to pressure switch after reboot on control. Put 5 towels on unit and ran a quick cycle, it ran the hole cycle. Cloud not duplicate issue. ; ordrng 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44106
Corina B
Job Details:
03/01/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PF6
CC not making ice. When pulling ice maker out it fell apart. Checked fill tube. Clear. Will need a new ice maker; ordrng 1 243297613 (Ice maker)
Near Strongsville, OH 44149
David R
Job Details:
03/01/2021
OTR MICROWAVE WHIRLPOOL WMH32519HV4
Under counter light wont turn off. Will need new control. Ordering. ; ordrng 1 W11342846 (Control)
Near Bay Village, OH 44140
Gabriel P
Job Details:
03/01/2021
WASHER MAYTAG MHW6630HW0
Replace control but found black wire came out of connector need harness ; ordrng 1 W11038118 (Harness) and 1 W11314680 (Harness) and 1 W11133142 (Harness)
Near Mentor, OH 44060
Joe O
Job Details:
03/01/2021
DISHWASHER WHIRLPOOL WDT720PADM2
"Cc: not heating, wet dishes at end of cycleFound error code f7e1(no heat) let diagnostics cycle run. Unit is heating. Unit is not washing. Found control sending proper power to sump assembly. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44052
Marie V
Job Details:
02/26/2021
WASHER MAYTAG MVWC465HW2
"Cc that the unit will go straight to spin. Ran diag found error code of F2E1 stuck key. Cleared error code, also found unit set on drain and spin, cust didnt notice that. Deleted error code , ran calibration and started a normal cycle. Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
02/26/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Cc water not dispensing. Verified issue turned of water to unit cleared out all air from lines retried process to dispense water and working as designed. Opt test ok. AT; used 3 WP2177331 (DOOR SPACER) from stock
Near Olmsted Township, OH 44138
Marie V
Job Details:
02/26/2021
DISHWASHER MAYTAG MDB4949SHZ0
"Cc that the unit is not working. Started unit , unit was filling but motor wants working. Check power coming in to the motor have 125v coming in to the motor found motor connector on motor all broken. Took pics of broken connector on motor . New pump with broken connector is installed.; O-emld tckt"
Near Painesville, OH 44077
Jeff M
Job Details:
02/26/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02
The cloudiness of the water was due to the aeration of the water. He was seeing bubbles very very small bubbles completely normal after 45 seconds the bubbles disappear in the water is crystal clear taste normal to
Near Columbia Station, OH 44028
David R
Job Details:
02/26/2021
WASHER MAYTAG MVWB765FC3
"Cc unit sometimes not spinning clothes out all the way, questions about different cycle options. Can always refer over to the owners manual for accurate definitions of each cycle and options. Went into diagnostics, no error codes. Ran test 51, all components are working. Spin is working correctly. Did a manual low/med/high spin. All working correctly. Ran test 52 Run load size calibration. Customer always uses Color cycle with deep fill. Ran cycle to show how much water heater gets into unit vs bedding. If need more water, bedding is the best option. Can refer to owners manual for that as well. Make sure of proper load size and use Max Extract for maximum spin but can also always use the drain and spin cycle as well. Unit test good. Op test ok"
Near Oberlin, OH 44074
David R
Job Details:
02/26/2021
WASHER MAYTAG MVWC465HW3
Cc unit is leaking. Unit is constantly dripping into tub from valves. Ordering valves ; ordrng 1 W11038689 (Valve)
Near Madison, OH 44057
Joe O
Job Details:
02/26/2021
WASHER AMANA NTW4605EW0
"Cc: unit stopped during rinse, would not drain waterFound drain pump just humming. Found drain hose is clear. Needs drain pumpCustomer does not want to repair at this time; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Jeff M
Job Details:
02/26/2021
REFRIGERATOR MAYTAG MFI2570FEZ07
I called Whirlpool Tech line there is nothing else that we can do to this refrigerator. the user display has been replaced. the main control has been for replaced. the damper assembly has been replaced and blocked. The temp sensors have been replaced. Tech Line has been called three times. On the third time of calling he told me that there is an update coming out this recognized issue. There is no current parts can fix it there is no ETA when this update will be released. He told me to tell the customer to remove the top two shelves to limit small pockets for cold air to build up. there is no fix at the moment for this machine or any of these machines with this model number.
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/26/2021
WASHER WHIRLPOOL WTW8500DW
The unit is not responding to anything it will not start diagnostics does not work properly needs both main control and user interface; ordrng 1 W11095623 (Ui) and 1 W11209420 (Control)
Near Cleveland, OH 44102
Corina B
Job Details:
02/26/2021
WASHER WHIRLPOOL WTW5105HW0
CC that the unit will start to sense then the drain pump comes on and stops the cycle. Ran diag no codes. Ran a calibration. Started a cycle with clothes. Started every time. Optest ok
Near Madison, OH 44057
Jeff M
Job Details:
02/26/2021
DRYER SAMSUNG DV42H5200EPA3
The unit is not heating the heating element is open needs a new heating element; ordrng 1 DC97-14486A (Heater) and 1 Ship
Near Middlefield, OH 44062
Joe O
Job Details:
02/26/2021
REFRIGERATOR WHIRLPOOL GX5FHDXVT02
Cc: not coolingCustomer had unit unplugged. Plugged unit in nothing is turning on. Found control is receiving proper power. Needs control. Replaced control. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near Eastlake, OH 44095
Jeff M
Job Details:
02/26/2021
WASHER AMANA NTW4605EW0
The unit has two codes pertaining to the lock not functioning needs a lock and control because in diagnostics the lock function correctly I cannot determine if its an electronica issue or a lock issue; ordrng 1 W11116498 (Control) and 1 W11307244 (Lock)
Near Cleveland, OH 44111
Corina B
Job Details:
02/26/2021
WASHER WHIRLPOOL WTW4855HW1
Replaced the gearcase. Ran a calibration. Started a bulky cycle. Optest ok
Near Cleveland, OH 44111
Corina B
Job Details:
02/26/2021
WASHER MAYTAG MVW7230HW0
CC that the basket freezes and a noise on a high spin. Ran diag no codes. Ran a calibration. Started a spin on high. Ran a rinse and spin with towels. Advised cust to load clothes evenly around the basket. Did not reschedule for the cabinet. ; O-emld tckt
Near Kirtland, OH 44094
Joe O
Job Details:
02/26/2021
REFRIGERATOR KITCHENAID KBSN608EPA01
Installed led modules. Op test ok
Near Strongsville, OH 44136
David R
Job Details:
02/26/2021
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01
Blower motor not needed. Customer complaint is still with the microwave fan only. ; ordrng 1 W10838964 (Cooling fan assy)
Near Bay Village, OH 44140
Gabriel P
Job Details:
02/26/2021
DISHWASHER AMANA ADB1400AGW1
"Replace sump pump,opt test ok"
Near Burton, OH 44021
Joe O
Job Details:
02/26/2021
DISHWASHER KITCHENAID KUDS25SHBL1
"Cc: not workingFound start button is not functioning. Motor still running in drain cycle. Float is working. Needs uiUi shows out of stock, office to reschedule; ordrng 1 W10757838 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44119
Jason N
Job Details:
02/26/2021
WASHER AMANA NTW4516FW3
"Installed drive motor. Ran auto test, no abnormal noise present. Op test good."
Near Cleveland, OH 44104
Joe O
Job Details:
02/26/2021
WASHER ELECTROLUX LAFW3577KW1
"Went to install control. Found j14 connector missing on new control. Spoke with BJ, could not locate correct part. He called parts distributor, model number gave them the part we already ordered. Called Frigidaire tech line. He cannot even find the model number we have. He stated he can only find a kw0(last 3 model). He stated everything hes finding comes up with the same part. Spoke with BJ, he stated to take the new part for return. Advised customer we cannot repair; saved tckt"
Near Bratenahl, OH 44108
Jason N
Job Details:
02/26/2021
DRYER WHIRLPOOL MEDP575GW1
"Cc unit rattling noise and not heating correctlyCustomer stated unit will make a rattling noise in cycle, also medium heat loads seem to take a long time to dry. Found rear vent tube bracket vibrating against back panel. Adjusted bracket. No noise heard. Checked heat and airflow from unit. High temps at exhaust good at 180 degrees when cycling on. Found reduced airflow at outside vent outlet. Advised customer to have venting inspected for possible buildup of lint. Unit is working as designed."
