Service History 39

We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Madison, OH 44057
Brian M
Job Details: 06/29/2021
Installed control Ran test no good Removed and tested for power found no power coming from power cord Tested outlet getting 116v but when I plug the dishwasher in it wont power on Plugged dishwasher In another outlet and it works OP Test Ok Advised customer on outlet replacement Customer requested for me to leave it uninstalled so he can have outlet looked at behind unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/29/2021
In power supply board Inverter was wrongly packaged Unit seemed to start up just fine and seems to be coolingAdvised to watch
We serviced a
MAYTAG DRYER
Model MDG2600BWW
Near Wickliffe, OH 44092
Joe O
Job Details: 06/29/2021
"Cc: intermittently not heating, timer not advancingRan test cycle. Found gas could not opening once they get warm. Found igniter is weak. And belt is dry rotted. Needs belt, coils, and igniter.; ordrng 1 WP33002789 (igniter as) and 1 279834 (2 coil gas valve set) and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model GLWS1979AS2
Near Madison, OH 44057
Jeff M
Job Details: 06/29/2021
The switch popped out of place. I was able to just pop the switch back in place
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, OH 44030
Jeff M
Job Details: 06/29/2021
Unit will not washer fills with water the sump is getting power needs a new sump motor; ordrng 1 W11025157 (Sump) and 1 S
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Jefferson, OH 44047
Jeff M
Job Details: 06/29/2021
The incorrect part was delivered it was in the correct box but it was a bake element that was in the broiler box. Reorder the same part # it is the correct part number I did double check. And took pictures ; ordrng 1 W10249977 (Broiler element)
We serviced a
FRIGIDAIRE DRYER
Model AEQ7000ES1
Near Cleveland, OH 44144
Marie V
Job Details: 06/29/2021
"Cc that the dryer is making a loud noise and is not heating. Found bearing bad will need to be replaced and relay on control is sometimes staying close and sometimes is open, unit will need control and bearings. Cust will call if she wants to continue ; ordrng 1 134557200NH (Control) and 1 131777700 (Bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Lorain, OH 44052
Gabriel P
Job Details: 06/29/2021
"Fix squeak sound and level unit,opt test ok"
We serviced a
KENMORE DRYER
Model 110.61402311
Near Solon, OH 44139
Brian M
Job Details: 06/29/2021
Cc unit not starting Found thermal fuse openReplaced using truck stock Cleaned lint from behind unit and attached hose OP Test Ok ; used 1 3392519 () from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
"Cc unit not functioning properly Ran diagnostics test found no errors and unit ran through test with no errors Advised it may be a control ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Broadview Heights, OH 44147
David R
Job Details: 06/29/2021
"Cc unit is dead, not working. Found F6E2 error. Will need ui and control.**office to reschedule ; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui)"
We serviced a
FRIGIDAIRE WASHER
Model ATF7000FS0
Near Cleveland, OH 44144
Marie V
Job Details: 06/29/2021
"Cc that the washer is not spinning the clothes out , that the unit still has water in it and that the bellow is stained. Bellow will have to be replaced ran spin only unit started draining slowly. Took unit apart and found drain pump catch full with hear. Cleared out and tested. Op test ok.; ordrng 1 134728400 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 06/29/2021
"Recovered refrigerant, installed 3 way valve. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
Removed and installed hinges then installed door Customer feels unit is worse off than before Left note ..
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Cleveland, OH 44129
Marie V
Job Details: 06/29/2021
"Cc that the UI has a bubble and that the top oven they make some cookies and it took longer to cook them. Replace UI and preheated unit to 350*, took temps 349* 350*. Explain cust that if cooking foot that takes less than an hour on oven to allow it 15 min after preheat for walls to absorb heat and oven regulate, if cooking something that takes more than hour is ok to put it in when buzzer goes off. Also showed cust how to adjust calibration on unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Brook Park, OH 44142
Marie V
Job Details: 06/29/2021
"Took POP. CC that the ice maker is working good that the problem is the lights. Confirmed, found freezer light shorted. Will need new freezer light. Replace freezer light from T/S. Op test ok; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details: 06/29/2021
"Customer complaint of f7e1 error code, display keeps going blank when entering diagnostics , unit needs new control and shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter), used 1 W11543996 (Cntrl) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/29/2021
"Customer complaint that unit is unlevel, confirmed, leveled unit, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, OH 44121
Corina B
Job Details: 06/29/2021
Part is not correct. Took picture. Office to reschedule ; ordrng 1 W11467648 (Inner door) and 1 WPW10319027 (Spray arm)
We serviced a
KENMORE RANGE
Model 790.7433311
Near Parma, OH 44130
David R
Job Details: 06/29/2021
Replace bake igniter. Tested at 350. Good. Op test ok
We serviced a
KENMORE DRYER
Model 110.62612101
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/29/2021
"Installed new belt, op test good"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Gabriel P
Job Details: 06/29/2021
"Found a service pointer on possible causes customer complaint match on two of them replace interlocks from t/s,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/29/2021
"Customer complaint that unit shut off when trying to lock lid, ran diagnostics found f5e2(lid will not unlock ) error code, found detergent caked in lock area, installed new lid lock , op test good ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 06/29/2021
"Cc unit making loud noises and rubber smell Customer stated unit makes banging noise when in a spin, also thought she smelled a rubber like smell. Ran washer spin test. Found tub not balancing correctly, base pads are worn. Unit needs base pads. ; ordrng 1 285744 (Base pads)"
We serviced a
MAYTAG DRYER
Model MEDB766FW
Near Eastlake, OH 44095
Jason N
Job Details: 06/29/2021
"Cc unit not heatingCustomer stated unit always dries slowly and condensation builds up inside unit. Now unit is not heating at all. Checked thermals, found hi limit cut off open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Could not check airflow through venting, venting runs through building to roof. Customer does not know last time venting was inspected or serviced. Highly advised customer to call a vent company to inspect. Unit op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near East Cleveland, OH 44112
Jason N
Job Details: 06/29/2021
"Cc unit cooktop not workingCustomer showed pop. Ran cooktop burner test, no burner are sparking. Checked voltage into spark module when burner switch on, good at 122v. Unit needs spark module. Customer does not want repair, is calling Home Depot to get it exchanged. Did not schedule a return visit at this time. ; ordrng 1 WPW10110523 (Spark module)"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Cleveland, OH 44143
Dan H
Job Details: 06/29/2021
"Customer complaint that unit is not spinning properly and of burning smell and error codes, ran diagnostics found f9e1(long drain) and lf(no water detected entering unit) error codes, ran test cycle, found no water entering unit, found supply valves closed, opened, unit is draining very slowly, found two COVID masks in filter basket, cleared, op test good"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Jefferson, OH 44047
Jeff M
Job Details: 06/29/2021
The machines not agitating. I found a motor fault saved in the control. I put it in an agitation its not able to perform the task I put it in a spin its able to spin. Needs a motor and capacitor; ordrng 1 W11497303 (Motor) and 1 W11428524 (Cap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Jason N
Job Details: 06/29/2021
"Cc unit water dispenser not working properly.Customer stated water dispense will not shut off unless its pushed in a certain spot. Found switch cover torn, not popping back to off position. Customer did not receive switch, just the button cover. Replaced switch cover using customer supplied pre Id part. Tested water dispense multiple times. Dispense shutting off each time. Op test good."
We serviced a
GE REFRIGERATOR
Model TFF24RCB
Near South Euclid, OH 44121
Dan H
Job Details: 06/29/2021
"Installed new defrost timer, timer shorted , ordering new timer; ordrng 1 WR9X482 (Timer)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon, OH 44011
Gabriel P
Job Details: 06/29/2021
"Found hub strip gave estimate,but they will not fix"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321DHW05
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/29/2021
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/29/2021
"Replace belt and shield,ran calibration,opt test ok"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Warrensville Heights, OH 44128
Joe O
Job Details: 06/29/2021
"Cc: not filling, error lfFound cold water shut off to unit, hot water valve partially closed. Turned on water supply. Ran quick test cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Kirtland, OH 44094
Joe O
Job Details: 06/29/2021
Cc: thumping banging noiseFound blower wheel broke. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Cleveland, OH 44135
Marie V
Job Details: 06/29/2021
Cc that the ice maker is not working. Took temps 37* on fresh food section and -2* on freezer. Ice maker is stuck on the heating position and is getting 120V. Unit will need new ice maker. ; ordrng 1 WPW10300022 (Ice maker) and 1 W10838084 (Harness wire)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, OH 44113
Corina B
Job Details: 06/29/2021
CC that the unit will not heat the oven. Confirmed. Found the terminal block burnt. Replaced the wires and block from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near University Heights, OH 44118
Jason N
Job Details: 06/29/2021
"Cc unit making loud noisesCustomer showed pop, but model number does not match. Asked customer if she had another pop. She called her supplier, the unit was an upgrade from the Amana, same purchase date. The supplier is sending correct pop to service@fredsappliance.com Ran diagnostics auto test, found drive belt slipping/squealing. Unit needs drive belt. Replaced using truck stock belt. Reran auto test, no abnormal sounds heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Westlake, OH 44145
Marie V
Job Details: 06/29/2021
"Cc that the door wont close. Confirmed, when you try to close door it push back at you. Unit will need new hinges and springs. ; ordrng 1 W11371722 (Hinge) and 1 W11376139 (Hinge) and 2 WP3387565 (Springs)s"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near South Euclid, OH 44121
Dan H
Job Details: 06/29/2021
"Customer complaint that unit is leaking gas, confirmed, found burner valve screw had fallen out, burner valve internals fell out, unit needs new burner valve , called whirlpool safety line; ordrng 1 WPW10141709 (Burner valve)"
We serviced a
SAMSUNG DRYER
Model DV42H5000EWA2
Near Orwell, OH 44076
Jeff M
Job Details: 06/29/2021
Installed the new part op tested good. Fuse
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
Spoke to customer still no part Advised customer that if part arrives around 1 ish I should still be in the area and Ill swing back over ; saved tckt
We serviced a
MAYTAG DISHWASHER
Model WU885
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
"Cc unit not turning on Found unit getting voltage But nothing on control Needs control Control is NLA 902938; ordrng 1 902938 (panel, touch assembl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Parma Heights, OH 44130
David R
Job Details: 06/29/2021
"Cc items in FF freezing, moved to one snowflake and still items freezing. Took temps and 32* in FF and -1 in FZ. Adjusted freezer control to send more cold air to FF. Will need Thermostat. Customer paid SVC, Do not order parts. ; ordrng 1 W10866230 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44102
Corina B
Job Details: 06/29/2021
"Replaced the belt, cam, cover and gearcase. Ran a calibration. Found the bearings in the new gearcase are bad. Will need a new gearcase. ; ordrng 1 W11454741 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, OH 44130
David R
Job Details: 06/29/2021
Cc of noise. Coming from compressor. Lines hitting. Moved lines and shifting around to dampen and get rid of noise. Good. Op test ok
We serviced a
KENMORE STACK W/D
Model 417.94802301
Near Bedford, OH 44146
Jason N
Job Details: 06/29/2021
"Cc unit dryer not heatingChecked power into unit. Good at 245v L to L. Ran dryer op test, confirmed no heat. Checked continuity to heater element. Reading open. Unit needs heater assembly. ; ordrng 1 131475320 (Heater) and 1 3204267 (Thermostat)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Westlake, OH 44145
Marie V
Job Details: 06/29/2021
Cc that the unit is not draining. Confirmed found drain pump blades broken. Replace drain pump. Op test ok
We serviced a
GE RANGE
Model JGBP33CEH2CC
Near Lakewood, OH 44107
David R
Job Details: 06/29/2021
"Cc bake not working. Found weak igniter, getting correct voltage to it. Broil is good. Ordering bake igniter. ; ordrng 1 WB2X9154 (Bake igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, OH 44039
David R
Job Details: 06/29/2021
"Cc unit not spraying water. Started unit up heard wash motor just pulsing back and forth. Found wash motor error code, had an extra one on the truck W11025157 replaced. Tested out. Still not working. Went to tech sheet. Followed. Ordering control and another wash motor**replace control first***office to reschedule ; ordrng 1 W11025157 (Wash motor) and 1 W10906426 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5EMBC
Near Chesterland, OH 44026
Jason N
Job Details: 06/29/2021
"Cc unit ff section not coolingCustomer stated the ff section seems to get warm every so often but then cool back down. Unit is cooling correctly at this time. Checked condenser coils and fan op. Coil cleanliness ok, condenser fan is running. Ran thermostat test several times, thermostat did not kick back into cooling mode a few times. Possible thermostat issue. Quoted customer for ff thermostat. Customer not repairing at this time, estimate only. ; ordrng 1 241537104 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chardon, OH 44024
Jason N
Job Details: 06/29/2021
"Cc unit freezer door not sealingCustomer,showed pop. Customer stated left side of door gasket is not even with the other side. Found lower half of gasket is pinched more then the top half. No adjustment of door. Heated gasket up and stretched around the entire gasket. Gasket is still the same, gasket is sealing properly. Found the cabinet side is actually bowed out slightly which is giving the appearance that the gasket is not sealing evenly. Advised customer as long as gasket is sealing and no functionality concerns arise, that this will be ok."
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Kent, OH 44240
Brian M
Job Details: 06/29/2021
Replaced control and ran upgrade
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
David R
Job Details: 06/29/2021
"Cc loud sound coming from icemaker. No error codes. Harvested icemaker. When cycling and finding home position, ice maker motor is loud, louder than normal. Nothing stuck. All ice has been ejected, just motor. Also concerns with the fascia for icemaker, condensation buildup. Went into diagnostics, test 19. Getting 120 from control, heater shows open. Ordering icemaker and fascia heater. ; ordrng 1 WPW10553630 (Fascia heater) and 1 W11294907 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/29/2021
"Cc unit not agitating, replace shifter actuator, ran op. Test good"
We serviced a
SAMSUNG DRYER
Model n/a
Near Chardon, OH 44024
Jason N
Job Details: 06/29/2021
"Cc unit not heating Checked power in to unit, good at 242v L to L, 122v L to N. Checked thermals, found heater element open. Unit needs heater element. Customer not repairing, estimate only. ; ordrng 1 DC97-14486A (Element)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/29/2021
"Cc that the unit is doing the same thing. With the new part, found new part defective, turn the infinite switch to 1 or up to 4 it will not turn on, after 5 it will heat up non stop, will have to order. Cust will put part on. ; ordrng 1 Wp3149400 (Inf switch)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, OH 44107
Corina B
Job Details: 06/29/2021
Replaced the controls and ui. Brought cores back for return. Heated ovens to 350*. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Mentor, OH 44060
Joe O
Job Details: 06/28/2021
Cc: not coolingFound temps in both sections at 73 degrees. Found compressor not starting. Hooked up compressor tester. Compressor is seized. Needs compressor and drier; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairview Park, OH 44126
Corina B
Job Details: 06/28/2021
"CC that the unit trips the breaker. Confirmed when turning unit on the ui would not clear for the power outage. When running diagnostic the gfi would trip. Refrigerator and microwave are in the same circuit. Will need a main control and ui. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ESTATE WASHER
Model ETW4400XQ0
Near Westlake, OH 44145
Corina B
Job Details: 06/28/2021
Cc that agitator was not working. Verified and customer had agitator taking apart reassembled and installed agitator ran a load to verify function of agitator and its working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Jefferson, OH 44047
Jeff M
Job Details: 06/28/2021
Installed the new part op tested good. Adjusters
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/28/2021
Installed control and UI OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Westlake, OH 44145
Corina B
Job Details: 06/28/2021
CC that the unit is not making ice. Confirmed. Found the jumper arm fell off of the ice maker. Cycled ice maker. Filled. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Rock Creek, OH 44084
Jason N
Job Details: 06/28/2021
Cc unit needs new burner knobReplaced RF burner infinite switch using customer supplied pre Id part. Burner op test good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Elyria, OH 44035
David R
Job Details: 06/28/2021
"Cc unit making noise at the end or during spin. Tested on spin in diagnostics mode. Can hear like a grinding scratching noise. Replaced cam, still making noise. Ordering gearcase and belt. ***office to reschedule ; ordrng 1 W11035747 (Gearcase) and 1 W11239857 (Belt), used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Amherst, OH 44001
David R
Job Details: 06/28/2021
"Customer didnt need gasket, found unit stuffed to top with bags of food. Let customer know know the airflow is not good because the fan is being covered. Also let know the door is sagging because a lot of items or heavy items are on the door. Non truck stop. Used a washer WP489467 to help lift door. Unit test good. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Chardon, OH 44024
Dan H
Job Details: 06/28/2021
"Customer complaint that unit is not cooling, unit is unplugged, plugged in , evaporator fan is running, compressor and condenser fan are not running, unable to change temperature setting and led light is flickering, unit needs new control; schdld next appmnt for 7/9 FRI !"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near Chardon, OH 44024
Dan H
Job Details: 06/28/2021
"Installed new control and thermistor, cleared evaporator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Chesterland, OH 44026
Dan H
Job Details: 06/28/2021
"Customer complaint that oven doesnt heat above 140 degrees back burner goes out on low and middle burner is not lighting, Middle burner lit, unable to adjust back burner high enough, started bake for 350 degrees, oven lit, heated for a minute burner shut off, this repeated until tech canceled cycle, unit needs new gas valve, control, and burner valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11258611 (Cntrl) and 1 W11352015 (Burner valve) and 1 W11449506 (Gas valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Beachwood, OH 44122
Dan H
Job Details: 06/28/2021
"Customer complaint of frost build up in freezer section, door gasket is sealing, found door popping open when its closed , unit needs new door closer; ordrng 1 W10876191 (Closer)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Corina B
Job Details: 06/28/2021
CC that there is a rattling noise. Confirmed found the rattling in the drain pump. Drain pump propeller was broken. Replaced drain pump from surplus t/s. Optest ok; used 1 W11396717 (Drain pump) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Westlake, OH 44145
Corina B
Job Details: 06/28/2021
"CC that the ui is not working and there is a light flash. Confirmed. Checked the terminal block found that l1 and n are reversed. Took picture. Will need a new control, ui and terminal block. Office to reschedule. ; ordrng 1 W11132441 (Terminal block) and 1 W11413965 (Ui) and 1 W11410063 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
Marie V
Job Details: 06/28/2021
"Cc that the fresh food section evaporator is cover in frost, confirmed. Took temps found 39* and 43* on fresh food section and 0* and -4 on freezer. Check ohms on fresh food section thermistor evap, 22kohms. Unit will need fresh food section harness and control board. ; ordrng 1 W10843055 (Control) and 1 W11033168 (Fan and harness)"
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Madison, OH 44057
Jeff M
Job Details: 06/28/2021
The unit wasnt heating I foun the rear fuse open. Installed the new part op tested good. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Aurora, OH 44202
Brian M
Job Details: 06/28/2021
"Cc of no cool Found no frost on evap Found ball of ice on cap tube on filter drier Recovered refrigerant Installed process stub and filter drier Pressure tested unit with 150 psi of nitrogen to clear out lines Ran 30 inch vac for 20 min Watched no changed... recharged with 5.5 oz r134a ; used 3 WPW10143759 (DRIER), 2 W11401413 (8/7), 2 W10896678 (6/1.8), 2 W10895757 (6/5), and 1 Tjaf1200 (Tube ext) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Aurora, OH 44202
Brian M
Job Details: 06/28/2021
"Cc unit not making any ice At arrival there was no ice in bin but there was ice in mold Ran harvest test and cubes pushed out Ran bin test bin is functioning Ran ice maker error test no errors Ran ice maker fill test no obstructions At this time ice maker is functioning Advised if there is no ice in 72 hours there may be an issue with the Control and not ice maker; ordrng 1 W11224256 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GWO
Near Bay Village, OH 44140
Corina B
Job Details: 06/28/2021
"CC that you could not select a cycle and then it pauses during a cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up f2e1 UI Stuck Button. Ran the encoder test, passed. Checked the lid lock, good. Started a normal cycle, working as designed. Will need a new latch and ui. If problem still occurs ; ordrng 1 W11130237 (Ui) and 1 W10810403 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model TAWS700RQ3
Near Geneva, OH 44041
Jeff M
Job Details: 06/28/2021
Customers issues the units not spinning I verified the issue. Lets switch tested good I took the cabinet off the machine I inspected the motor inspected the coupler between the motor and transmission I also rotated the transmission clockwise and counterclockwise by hand the clutch was engaging the break was disengaging. I put the machine back together tried it again and it worked. I tried to duplicate the issue at least 10 times. I was not able to get the machine to duplicate an issue I am unable to determine what actually stopped working my best guest is the transmission wasnt engaging. Without the machine duplicating the issue I am unable to tell for certain.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Perry, OH 44081
Jason N
Job Details: 06/28/2021
"Installed main control, Ui console and dispenser housing. Ran diagnostics test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Euclid, OH 44132
Joe O
Job Details: 06/28/2021
Installed water valve. Tested water. Cycled Ice maker. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Strongsville, OH 44136
Marie V
Job Details: 06/28/2021
"Cc that the unit gets too hot on the sides and bottom drawer sticks. Unit is working as designed, adjusted bottom drawer. Op test ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/28/2021
Found compressor up side down in the box try replacing it but it wouldnt turn on so re ordering compressor also add customer to cancellation list and ; ordrng 1 W10750851 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Lakewood, OH 44107
Corina B
Job Details: 06/28/2021
Replaced the ui. Optest ok.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Rocky River, OH 44116
Corina B
Job Details: 06/28/2021
"Cc that unit was not powering on and now it just started working. Verified and unit will turn on and drain but in the beginning the pump and motor wont start unless you open door and hit start again than it will start working as should and than at the end of cycle the lights will not turn off. Unit will need ui and main control.; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Joe O
Job Details: 06/28/2021
"Cc: not drainingFound error code f8e1(long fill, no fill). Ran auto test and calibration. Unit filling washing, draining and spinning. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/28/2021
The unit has a main control fault needs a main control ; ordrng 1 W10860464 (Control) and 1 S
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS4
Near Lorain, OH 44053
David R
Job Details: 06/28/2021
Replaced interlock switches tested. Good. Unit is heating. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5500BW0
Near Euclid, OH 44123
Jason N
Job Details: 06/28/2021
"Cc unit not starting a cycle. Confirmed unit powering on but will not start a cycle. Checked belt , found belt slack, idler pulley missing. Unit needs idler pulley. Replaced using truck stock. Ran dryer op test, good tumble and heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Aurora, OH 44202
Brian M
Job Details: 06/28/2021
Installed smart valve OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Aurora, OH 44202
Brian M
Job Details: 06/28/2021
Cc of noise found noise coming from idler pulley Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Kent, OH 44240
Brian M
Job Details: 06/28/2021
Coil valves ordered match parts diagram but does not match what is installed Installed coil valves using truck stock OP Test Ok ; ordrng 1 279838 (coil-valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Ravenna, OH 44266
Brian M
Job Details: 06/28/2021
Cc unit not spinning found motor locked up and and gearcase seized Will need motor belt cam and gearcase ; ordrng 1 WPW10215115 (washplate) and 1 W10832724 (drive motor) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11454372 (Gearcase)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
David R
Job Details: 06/28/2021
Tested all cycles. Unit is heating and cycling. Unit test good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Strongsville, OH 44136
Marie V
Job Details: 06/28/2021
Cc that the water does not comes out when starts. Ran diag got error code of f7e6 motor fault. Tilted unit and found shifter off place. Tested water works good. Replace shifter from T/S. Calibrated unit. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Beachwood, OH 44122
Marie V
Job Details: 06/28/2021
"Cc that the gasket keeps coming out. Replace both gaskets and steamed out, added petroleum jelly and advice cust to allow at least and hour for gasket to cool down in that shape. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/28/2021
I installed the new parts machine is functioning except for the drain pump theres no relay closing on the control to sun power to the drain pump needs a new control board and drain pump. Im thinking that the pump is shorted out; ordrng 1 W10919003 (Pump) and 1 W11498797 (Control)
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details: 06/28/2021
Replaced latch. Reset everything. Tested. Running cycle. Good. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWQ
Near Strongsville, OH 44149
David R
Job Details: 06/28/2021
Replaced control. Tested. Unit is washing and draining. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Joe O
Job Details: 06/28/2021
Cc: noisy operationRan test cycle. Unit functioning as designed. Op test ok