Service History 39 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Fairview Park, OH 44126

Angel

Job Details: 03/13/2023

"Cc. Cracks in bottom liner. Confirmed cc, contacted tech line as instructed, spoke with Leon and I explained to him the issue and stated the same thing I explained to customer she could either leave it as is since its just a cosmetic issue or use the epoxy customer decided to use the epoxy so we epoxied the cracks for customer followed all instructions and explained to the customer to make sure not to touch it or lay anything on it for a couple of hours opt test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

Marie V

Job Details: 03/13/2023

"Cc of unit not spinning. Ran diag found error code f8e1 long fill no fill. Found cold valve not operating. Unit will need new valve. Replaced from T/s. When running auto test heard belt slipping, when tilted unit found lost of oil leaking took pics unit will need new gearcase, shifter , belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 285565 (Agitator), used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ravenna, OH 44266

Corina B

Job Details: 03/13/2023

"CC that there is a humming noise and will not work. Confirmed. Found the drain pump stuck in flood mode. Held the start button in for 10 seconds, rebooted the control. Started a rinse and spin. Advised cust to use 1/2 to 1 tablespoon of he detergent. Opt test ok."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD52ES4MZ00

Near Kent, OH 44240

Corina B

Job Details: 03/13/2023

Replaced the blower fan. Tested oven. Fan turned on. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, OH 44149

David R

Job Details: 03/13/2023

"Cc making a noise. Replaced rollers and pulley with repair kit. Tested, good. Also tested with load in, good. Op Test Ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Grafton, OH 44044

David R

Job Details: 03/13/2023

Customer is missing tub nuts for 3rd rack. Ordering. ; ordrng 5 W11545286 (Nuts for upper third rack)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, OH 44146

Manny

Job Details: 03/13/2023

"Cc unit not washing, verified and found code F7E4 for basket re-engagement failure, tried removing wash plate to see if anything was preventing the basket from engaging, wash plate wont come off, tilted back and gearcase leaking oil, unit needs a gear case wash plate needs to be cut off.; ordrng 1 W10902814 (washplate) and 1 W11551646 (Spanner nut) and 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10905025 (slider) and 1 W10915701 (rotor)"

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB26

Near Richmond Heights, OH 44143

Manny

Job Details: 03/13/2023

"Cc unit over temp, verified and unit is over heating, removed sensor and harness is damaged, unit needs main harness,; ordrng 1 W10196373 (harns-wire) and 1 WP74011433 (sensor- ov), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP4

Near Shaker Heights, OH 44122

Manny

Job Details: 03/13/2023

"Replaced valve, purged valve and dispensed about 4 cups of water, advise customer to monitor the unit, opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Garfield Heights, OH 44128

Manny

Job Details: 03/13/2023

"Replaced parts ordered, opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Mentor, OH 44060

Dan H

Job Details: 03/13/2023

"Customer complaint that unit smells like its burning, ran test cycle, no burning smell noticed, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model RBS305PRQ00

Near Richmond Heights, OH 44143

Corina B

Job Details: 03/10/2023

"CC that the oven lock comes on. Ran error codes, F3 e2 Oven temp too high - over 575? F, checked the temp sensor 1080 ohms. Will need a new control. Part is nla. ; ordrng 1 8303885 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Elyria, OH 44035

Marie V

Job Details: 03/10/2023

"Cc od u it not cooling. Confirmed. Found evaporator all the way frosted. Verify thermistor reading was in range. Tested heater on diag, coming on but not hot enough. U it will need control, panel, thermistor and harness. Office will contact once they have eta on the part; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11518204 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF02

Near Perry, OH 44081

Dan H

Job Details: 03/10/2023

"Customer complaint that drain pan is cracked, confirmed, installed new drain pan, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Olmsted Falls, OH 44138

David R

Job Details: 03/10/2023

"Cc unit not cooling. R600. Evap line by cabinet slight frost. Sealed system repair. Tested compressor, good. Short process tube, so compressor might need to be replaced as well. Ordering evap and compressor.**4 job count ; ordrng 1 W11579351 (Evap) and 1 W11504450 (Evap coupler) and 1 W11506620 (Evap coupler) and 1 W11580057 (Comp) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44128

Jason N

Job Details: 03/10/2023

"Cc unit stopped working in mid cycle, fault code f9e1Plugged in unit, found unit in drain out mode. Canceled drain out mode. Ran diagnostics, found codes f9e1 for long drain, and f0e3 overload. Cleared codes and ran test cycle, all, functions passed. Ran rinse and spin cycle with clothing. Found when unit drained in to wash tube next to unit, tub drains so slow that the water level covers the end of the drain hose. Advised customer that wash tub would need to be cleared of blockage for unit to drain out properly in cycle."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, OH 44077

Dan H

Job Details: 03/10/2023

"Installed new control, op test no good , lid is still locked but registering as open, unit needs new lock and strike; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS69EJSS0

Near Highland Heights, OH 44143

Corina B

Job Details: 03/10/2023

CC that there is a noise. Confirmed. Found the air fan filter making the noise. Will need a new fan. Part is nla. ; ordrng 1 241526102 (Fan)

We serviced a

KITCHENAID RANGE

Model WFG535S0LZ4

Near Brook Park, OH 44142

Marie V

Job Details: 03/10/2023

Ran entitlement unit shows actual issue date 2/15/2023. Cc that one of the burners is not working. Confirmed. Found ignitor has a crack in it. Will need new. ; ordrng 1 W11453920 (Ignitor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44119

Jason N

Job Details: 03/10/2023

"Cc unit does not fill up with water and lid doesnt lock during cycle.Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. Had customer start normal wash cycle on auto sense. Found customer was using too much detergent, a full cup. Advised customer to use only 2tbl or to line 1 on her cup. Advised customer unit will not fill tub full of water, only as much as needed via sensing. Unit filled to appropriate level and advanced to wash. Advised customer unit will not lock lid until rinse and spin portion of cycle. Unit is working as designed, Customer instruct."

We serviced a

GE RANGE

Model JGB908CEK1CC

Near Mentor, OH 44060

Dan H

Job Details: 03/10/2023

"Customer complaint that unit popped and shut off, found power cord cut and touching metal back, cannot repair, unit needs new power cord, part is out of stock so not scheduling return appointment ; ordrng 1 WB18K10022 (Power cord), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Parma, OH 44134

David R

Job Details: 03/10/2023

"Replaced fuse, main controls, display and interface. Tested unit is working. Op Test Ok."

We serviced a

GE OTR MICROWAVE

Model JVM71955K6SS

Near Aurora, OH 44202

Corina B

Job Details: 03/10/2023

"CC that the unit is not heating. Confirmed. Used the watt meter 6 amps, when running. High side has failed. Will need a new magnetron and diode. Cust does not want to repair ; ordrng 1 WB26X32629 (Magnetron) and 1 WB27X35382 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Burton, OH 44021

Joe O

Job Details: 03/10/2023

"Cc: beeping and flashingFound error codes f8e4(float switch open) f10e2(vent electrical problem). Ohmed out float switch from control. Reading closed. Pressed switch. Reading open. Needs control; ordrng 1 W11410065 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ01

Near Westlake, OH 44145

Manny

Job Details: 03/10/2023

"Cc unit not dispense ice, verify and hear motor but no ice, found ice in container fused together and not able to be dispensed, removed bin and removed clumps of ice, tested icemaker and good dispense some of the loose ice and good, unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HVEXV002

Near Cleveland, OH 44105

Manny

Job Details: 03/10/2023

"Cc unit making the noise, verified and heard the noise coming from the icemaker, replaced ice maker with TS kit #4317943 which brings the icemaker this unit uses, noticed as icemaker was filling water leaking from chute, unit needs chute.; ordrng 1 W11505385 (Water chute), used 1 4317943 (ICEMAKER) from stock"

We serviced a

JENN-AIR RANGE

Model JGS8860BDP17

Near Willoughby, OH 44094

Dan H

Job Details: 03/10/2023

"Customer complaint that oven got really hot, plugged unit in and turned on gas, bake burner lit without selecting bake, unable to cancel and turn off, unit needs new control, called whirlpool techline spoke to Bruce, customer does not want repair at this time ; ordrng 1 WP8507P229-60 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44123

Jason N

Job Details: 03/10/2023

"Cc unit lid lock light stays on or blinks.Ran diagnostics, found code f5e4 for lid not opened between cycles. Unit is not sensing lid strike properly. Replaced lid latch using misc. truck stock part. Cleared code. Ran auto test cycle, all functions passed. Op test good. ; used 1 W11513248 (Lid latch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Cleveland, OH 44120

Marie V

Job Details: 03/10/2023

Cc that the unit is not sealing all the way. Corrected issue by steaming gasket. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW3

Near Parma, OH 44134

David R

Job Details: 03/10/2023

"Cc unit getting LF error. Long Fill, found cold water valve not letting any water into unit. Also found cold/hot water have been switched since installed 4-6 years ago. Found part W11220230 Valves $111.43 on surplus. Replaced, corrected hot/cold. Ran test 51/52. Good. All components working. Good. Op Test Ok. ; used 1 W11220230 ( Valves) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/10/2023

Cc: adjusters stuckAdjusted adjusters. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/10/2023

"Cc: steam leakingCustomer stated even with power disconnected unit was spraying water. Needs water valveCustomer does not want to repair at this time; ordrng 1 W11267102 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon, OH 44011

Gabriel P

Job Details: 03/10/2023

"Roller was squeaking replace from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Garfield Heights, OH 44125

David R

Job Details: 03/10/2023

"Replaced UI and Latch. Ran test 51/52. Tested out all options, good. Every time I turned on and started unit, started correctly. Good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model DG482

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/10/2023

"Replaced blower wheel, ran test cycle, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Brecksville, OH 44141

Corina B

Job Details: 03/10/2023

"Cust sent pop to office. CC that there is water leaking at the freezer door. Cust moved the refrigerator out. Removed kickplate, tested the water and ice maker, no leaks. Reseated the John guest fitting. Removed the backplate off, no leaks from the water valves. Advised cust to monitor the unit. Kept the kickplate off for customer to monitor. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Mantua, OH 44255

Joe O

Job Details: 03/10/2023

"Cc: loud grinding noiseRan auto test. Found when shifting to spin, unit grinding. Needs actuator and cam; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)"

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWB0

Near Wickliffe, OH 44092

Dan H

Job Details: 03/10/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor started, very low pressure, found filter clogged, cleared, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Willowick, OH 44095

Jason N

Job Details: 03/10/2023

Installed spray arm. Ran wash test for several minutes and observed. No leaks. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/10/2023

Customer has a corroded and leaking supply line(took pic). Advised customer they will have to have a plumber or replace it them selves. Replaced element. Tested. Op test ok

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HBS00

Near Painesville, OH 44077

Dan H

Job Details: 03/10/2023

"Customer complaint that unit keeps filling with water, confirmed, unit needs new pump/sensor ; ordrng 1 W11542867 (Pump/sensor)"

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Mentor, OH 44060

Jason N

Job Details: 03/10/2023

Installed dispenser. Ran manual fill tests on all valves. All functions checked good. Op test good.

We serviced a

GE REFRIGERATOR

Model GFD28GELBDS

Near Mentor, OH 44060

Jason N

Job Details: 03/10/2023

Installed UI board. Ensured all options set up properly. Tested door alarm operation. Door alarm chimes after several minutes. Op test good.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Jefferson, OH 44047

Dan H

Job Details: 03/10/2023

"Installed new lid lock, op test no good , unit needs new control; ordrng 1 WH22X35597 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Jason N

Job Details: 03/10/2023

Installed lid. Cleared codes in diagnostics history. Ran auto test cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Avon Lake, OH 44012

Angel

Job Details: 03/10/2023

"Replaced glass, ring, support and turntable motor tested unit opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Rocky River, OH 44116

Angel

Job Details: 03/10/2023

"Cc that unit is squealing really loud. Confirmed cc started up unit and it was squealing loud will need idler pulley, Used repair kit from truck stock installed all parts tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 03/10/2023

Cc that door was locked. Confirmed cc door will not unlock or work at all replaced main board tested unit and functioned as should opt test good.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Shaker Heights, OH 44120

Corina B

Job Details: 03/10/2023

"Replaced the control, switch, relay and interface. Tried to start a cycle with no coins, did not start. Started a cycle with coins. Started working. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/10/2023

Installed adjusters. Op test ok

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/10/2023

"Cc: drum light on during cycleCustomer stated unit intermittently will run with the drum light on. Advised customer this is normal operation. Found door switch and drum light buttons functioning, as is opening and closing the door. Op test okTook unused control for return, box was opened."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 03/10/2023

Cc that unit is locked and it will not cycle. Confirmed cc will not unlock replaced control board tested unit opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Moreland Hills, OH 44022

Joe O

Job Details: 03/10/2023

"Cc: leaking left frontCustomer stated they had another company out who stated freezer floor warped. Checking with level found unit slightly slanted forward. Floor itself has a pitch towards middle of kitchen.Drain is clear. Adjusted feet, unit slightly more leveled. Called whirlpool tech line spoke with Brandon, advised of issue. Advised I leveled unit slightly. Brandon documented call. Advised customer to monitor. Op test ok"

We serviced a

AMANA RANGE

Model AER6603SMS0

Near Solon, OH 44139

Joe O

Job Details: 03/10/2023

Replaced oven glass. Op test ok

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Newbury Township, OH 44065

Joe O

Job Details: 03/10/2023

Installed dryer repair kit. Tested. Op

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrb322dmbm01

Near Cleveland, OH 44113

Angel

Job Details: 03/10/2023

Cc that unit stopped cooling and nothing is running. Confirmed cc unit is at 64* on both sections only lights are on unit needs control board replaced. Replaced control board and programmed it as well made sure everything was running opt test good.; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Shaker Heights, OH 44120

Marie V

Job Details: 03/10/2023

"Replaced bimetal, defrosted ice. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZO

Near Independence, OH 44131

David R

Job Details: 03/10/2023

Replaced upper rack adjusters. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 03/10/2023

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/10/2023

Replace pulley and belt opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Parma, OH 44134

David R

Job Details: 03/10/2023

"Cc some burners not lighting. Found LF and RR burners are the ones that will sometimes light and other times wont spark at all. Tried to light at least 10 times, flame only came on 2 times. Tried to clean burner heads, some screws starting to wear down. From burners to module seems like power dropping or not there. Ordering burners, harness, module and screws. ; ordrng 2 WPW10515455 (LF/RF burner head)s and 2 WPW10515454 (LR/C burner head)s and 1 WPW10515453 (RR burner head) and 6 WP3368921 (Screws)s and 1 W10836473 (Harness) and 1 W11565127 (Spark module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

David R

Job Details: 03/10/2023

"Replaced reservoir, dispenser water link. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland Heights, OH 44112

Manny

Job Details: 03/10/2023

"Cc unit not cooling verified and Ff temps above 40, check defrost heater and open, unit needs defrost heater assembly ; ordrng 1 W11650662 (Heater assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Lyndhurst, OH 44124

Manny

Job Details: 03/10/2023

"Cc unit frost up again, verified and unit has ice n drain tube noticed the air channel foam deteriorating and coming off as well as the drain pan warped, call BJ he said that the foam is no replaceable and to call TL, calling TL (10:35 to) spoke to Brandon, sent him the pictures, foam is not a replaceable part. ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/10/2023

"Replace pulley,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Grafton, OH 44044

David R

Job Details: 03/10/2023

"Replaced suspension, belt, cam and motor. Ran diagnostics, all components good. Ran a calibration, good. Ran a drain/spin cycle. Good. Advised unit since slanted floor, with need to level out unit as much as possible to make basket even, so unit wont be leaning to front, wood blocks under feet if needed to adjust height. Also advised of anti vibration pads. Once I leveled out unit as best as possible, was not hitting the sides of cabinet. Unit is good. Op Test Ok"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Rocky River, OH 44116

Marie V

Job Details: 03/10/2023

Cc that the middle burner is not coming on. Confirmed. Found burner cap not in correct burner. Corrected issue. Op test ok

We serviced a

WHIRLPOOL COOKTOP GAS

Model WFG550S0LZ1

Near Westlake, OH 44145

Marie V

Job Details: 03/10/2023

"Cc of ignitor not coming on all the time. Confirmed, found bottom drawer needed to remove some cookies sheets . Tested again, pass, tested broil. Pass. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lorain, OH 44053

Marie V

Job Details: 03/10/2023

"Cc that the unit it has a stain in the panel,; ordrng 1 W11218057 (Panel)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/10/2023

"Replace pump assembly,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Amherst, OH 44001

Marie V

Job Details: 03/10/2023

"Cc that the dishes are not dry by the end of cycle and a lot of condensation. Ran diag, no error codes. Allowed tested cycle to finish, no error codes by the end , took temps over 150*, advise cust to use rinse aid and run hot water before starting unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/10/2023

Entitlement is good. CC that the washer is not filling with water. Ran diagnostics no codes. Ran a manual test for the cold and hot. Cold is on the hot shut off is not on. The shut off is broken did not try to turn on. Turned the wash temp to tap cold. Started a bulky/sheet with deep water with clothes. Filled up. Cust has the cycle on a normal cycle and auto sensing. Adv cust the washer have to meet government energy requirements. Opt test ok.

We serviced a

KENMORE WASHER

Model 110:47532602

Near Highland Heights, OH 44143

Corina B

Job Details: 03/10/2023

"CC that the unit is not draining. Confirmed. Found the drain pump full of debris. Removed the debris. Tested the drain pump is humming. Will need a new drain pump. Cust is not sure if they want to repair. ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Willoughby, OH 44094

Corina B

Job Details: 03/10/2023

"Replaced the auger motor. Tested. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Parma, OH 44130

Manny

Job Details: 03/10/2023

"Cc unit has a lot of lint, verified and unit working as designed. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Madison, OH 44057

Dan H

Job Details: 03/10/2023

"Customer complaint that unit is leaking, found steady drip coming out of hot water supply line, tightened, no other leaks found, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, OH 44144

Manny

Job Details: 03/09/2023

"Cc unit frosting up again, verified and some frost on the back of the unit, ran diagnostics and everything checked out, checked components and all good, set unit to force defrost and heater comes on and unit is defrosting, determined control is the issue, gave estimate to customer and wont proceed with the repair at this time.; ordrng 1 W11380560 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Avon Lake, OH 44012

Marie V

Job Details: 03/09/2023

"Replaced drain pump. Control is damage, took pics. ; ordrng 1 W11603811 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Conneaut, OH 44030

Dan H

Job Details: 03/09/2023

"Customer complaint that unit is not spinning, found evidence of flood(see pics), flood damage is not covered under warranty"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/09/2023

Installed rack. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Aurora, OH 44202

Joe O

Job Details: 03/09/2023

Installed damper. Tested. op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, OH 44116

Angel

Job Details: 03/09/2023

Cc that unit was fine but than started leaking again but intermittently. Verified cc and found seal on top left hand corner was bent inward causing water to leak through there depending on if the door seal properly or not. So we replaced tub seal and bottom door seal ran a cycle to test it again and not water was leaking asked customer to monitor opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Strongsville, OH 44136

David R

Job Details: 03/09/2023

"Office for apartment building had POP, 6/3/22, POP does not have Model/serial on it,. R600 unit. Cc unit not cooling. No frost pattern on Evap. Followed SP #W11634348, noisy compressor. Will need a new compressor kit. ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Aurora, OH 44202

Joe O

Job Details: 03/09/2023

Installed element. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MGDC300BW1

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/09/2023

Cc: not heatingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL DRYER

Model MED5100DW0

Near North Royalton, OH 44133

David R

Job Details: 03/09/2023

"Cc unit will not start cycle. F4E4, F4E3, F4E1, F3E6. Cleaned out unit, lots of hair/lint build up. Tested all components, sensors, heater, centrifugal switch. All test good. Found through tech sheet, control not sending correct voltage. Jumped P9 wires and unit started running. Ordering main control. ; ordrng 1 W10845086 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/09/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.4oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Brian M

Job Details: 03/09/2023

Installed control and encoder Ran auto test OP Test Ok Reset power Advised to watch

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Mentor, OH 44060

Jason N

Job Details: 03/09/2023

"Cc unit not cooling Checked all connections using uv light. Found small amount of dye on the top of the process stub. Replaced process stub to ensure shrader valve is sealing. Pressure checked system with 140 psi of nitrogen, no leaks found, no additional dye found. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz of r 134a. Low side pressure stable at 7psi, freezer temperature dropping. Advised customer to monitor for 24 hrs before restocking. ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Beachwood, OH 44122

Jason N

Job Details: 03/09/2023

"Cc unit frosting up in freezer section Ran m/s for entitlement. Unit is under 2yr Jennair warrantyFound freezer door not closing up on the right side, ice buildup on door rails is preventing full closure. Cleared ice and frost from freezer section, door is now closing all the way to cabinet and making proper seal. Op test good."

We serviced a

AMANA RANGE

Model AGR4230BAB3

Near Cleveland, OH 44110

Jason N

Job Details: 03/09/2023

Cc unit oven door gasket coming apart.Replaced oven door gasket using customer supplied pre Id part. Op test good.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Cleveland Heights, OH 44106

Angel

Job Details: 03/09/2023

Cc that oven will not heat. Confirmed cc tried a bake and broil and igniters will not click or do anything. Removed unit from spot and found resistor on the spark module shorted will need spark module replaced. Ordering part; ordrng 1 W10860916 (Spark control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Maple Heights, OH 44137

David R

Job Details: 03/09/2023

"Replaced control assembly, thermistor, bulb. Called Whirlpool Tech-Line to document unit is in garage. Temps can affect unit and for customer to read owners manual for location requirements and information on outside temperatures. Advised customer what ever frozen items are in FF section to get rid of and start fresh. Unit is good. Op Test Ok."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Shaker Heights, OH 44120

Angel

Job Details: 03/09/2023

"Cc. Not cooling ether side. Confirmed cc, heavy frost build up in freezer section on evaporator. Ordered main control box. As recommended from service pointer.; ordrng 1 W11546609 (Control box)"

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Cleveland, OH 44113

Angel

Job Details: 03/09/2023

"Cc that unit leaked from back of unit once. Ran unit could not duplicate leak, leveled unit. Due to water fill was near edge of tub. Also recommended smaller loads."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Brook Park, OH 44142

David R

Job Details: 03/09/2023

Replaced right door gasket. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model A107A

Near Highland Heights, OH 44143

Jason N

Job Details: 03/09/2023

Installed inlet water level. Ran cold and hot wash cycles. Tub filling properly with water. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6230HC

Near Willoughby Hills, OH 44092

Joe O

Job Details: 03/09/2023

"Installed latch, strike, and actuator ran auto test. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Solon, OH 44139

Corina B

Job Details: 03/09/2023

Replaced the control and drain pump. Ran a calibration. Started a cycle. Opt test ok. Brought core back for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Willoughby, OH 44094

Joe O

Job Details: 03/09/2023

Installed damper. Tested. Op test ok

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