Service History 39 - Fred's Appliance

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Maple Heights, OH 44137

Bill

Job Details: 09/22/2023

"Cc load vibration noise, confirmed cc via video. Could not duplicate fully, condenser fan sounded a bit louder then it should. Ordered new motor follow up scheduled for 9/27. Unit making plenty of ice.; ordrng 1 W11578915 (Fan motor condenser)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Warrensville Heights, OH 44122

Bill

Job Details: 09/22/2023

"Changed pumps, tested pump kicked on for half a sec then would not come back on.; ordrng 1 W10625696 (Control)"

We serviced a

KENMORE WASHER

Model 110.21302013

Near Euclid, OH 44119

Jason N

Job Details: 09/22/2023

"Cc unit not draining/ spinning outFound tub with standing water inside. Ran spin and drain cycle. Drain pump sounds rough and not pushing water. Unit will need drain pump replaced. Replaced drain pump using misc truck stock part. Ran test cycle, all functions passed, unit spun and drained properly. Op test good. ; used 1 WPW10276397 (Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near East Cleveland, OH 44112

Jason N

Job Details: 09/22/2023

"Cc unit not starting a cycle Found bezel was pulled off latch and laying on floor. Replaced bezel. Plugged in unit, found unit flashing f9e1 for long drain fault. Found drain hose is now laying on the floor draining into floor drain. Reattached drain hose at the original elevated level. Customer questioned me as to if the drain was supposed to be up or down. Advised her it needs to be elevated. All functions passed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Jason N

Job Details: 09/22/2023

Installed auger motor shaft. Tested ice dispense. Op test good.

We serviced a

KENMORE REFRIGERATOR

Model 10653606202

Near Cleveland, OH 44143

Jason N

Job Details: 09/22/2023

"Installed filter housing. Turned back on, checks for leaks, none found. Ran water dispense. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS03

Near Eastlake, OH 44095

Joe O

Job Details: 09/22/2023

"Cc: not coolingFound compressor not starting, compressor buzzing. Needs compressor; ordrng 1 W11574734 (Compressor kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Willoughby, OH 44094

Joe O

Job Details: 09/22/2023

Cc: fishy odorAdvised customer there is nothing in the machine that would Found error code f7e1(single speed wash motor failure). Ran diagnostics test cycle. Found clean water sent after diagnostics cycle. Unable to determine where odor is coming from. Needs sump assemblyCustomer to removed trim so unit can be removed before repair. ; ordrng 1 W11416362 (Sump assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mayfield, OH 44143

Jason N

Job Details: 09/22/2023

"Cc unit making a squealing noise during spinRan test cycle, no abnormal noise heard. Checked under unit. Found powdered plastic from splutch on pulley, pulley teeth are starting to round off. Replaced pulley and belt using customer supplied pre Id parts. Reran test cycle, all functions passed, no abnormal noise heard."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austinburg, OH 44010

Jason N

Job Details: 09/22/2023

Installed evaporator fan motor. Powered unit on. All functions passed. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Solon, OH 44139

Brian M

Job Details: 09/22/2023

Cc of noise that isnt consistent sometimes happens then sometimes doesnt Customer played video of sound but no conclusion can be made Ran test cycle and inspected underneath. Replaced cam and belt. But parts looked normal when taking off.Could not duplicate issue Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/22/2023

Cc of slow ice production and frost ff door gasket Found freezer door seal to be leaking air due to ice pack in pizza slot.. removed and cleared ice Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Aurora, OH 44202

Brian M

Job Details: 09/22/2023

Cc unit wasnt making ice had different company out yesterday Now there is a bin full of ice Ran icemaker test no errors Unit cycled while testing Advised to watch

We serviced a

GE REFRIGERATOR

Model PYE22KSKKSS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/22/2023

Cc of leak in bottom of freezer Found drain tube clogged used steam and pressure to clean out drain tube Poured water in tube to verify clearance OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Orwell, OH 44076

Brian M

Job Details: 09/22/2023

"Cc of noise but could not verify noise because motor will not run Testing and found that capacitor was not being energized, replaced using truck stock, re ran test can not get full consistent power to motor Recommend motor and control, at the same time to replace belt and cam ; ordrng 1 W11608056 (Ctrl) and 1 W11497303 (Motor) and 1 W10721967 (drive pulley) and 1 W11611297 (Belt) and 1 W11665968 (Harness), used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44115

Manny

Job Details: 09/22/2023

"Cc that times is not stopping, verified and timer didnt move, tested contact on timer per wiring diagram and T to X shown open, customer stated that the pts is loose too, ordering timer and pts switch ; ordrng 1 W10857612 (timer) and 1 WPW10420741 (switch-pts)"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD245PDT14

Near Rock Creek, OH 44084

Joe O

Job Details: 09/21/2023

"Cc: unit shut offCustomer stated unit ui shut down. The interior lights was on, but couldnt do anything and ui was out. Stated unit came back on and showed an f6e2 error. Ran test bake. Unit functioning at this time. Was going to Build estimate for control and ui(both parts show discontinued). ; ordrng 1 8302152 (microcomputer(discontinued)) and 1 8300428 (switch,membrane assy(discontinued)), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Cleveland, OH 44109

Bill

Job Details: 09/21/2023

"Cc ice maker works when it wants to, confirmed cc. Took temp in ice maker compartment, 04 deg. Ran diagnostics found ice maker thermistor open. Ordered new ice maker follow up scheduled for 9/29.; ordrng 1 W10873791 (Ice maker)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Lorain, OH 44052

Angel

Job Details: 09/21/2023

Cc that the seal in freezer was coming off. As of now it was pushed back in but I removed it and added adhesive to keep it from coming off recommended to leave doors closed for now for proper cure time opt test good.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Burton, OH 44021

Jason N

Job Details: 09/21/2023

"Cc unit not spinning clothes out. Ran spin test, found agitator spinning with basket. Drive hub is worn and will need replaced. Used truck stock on previous day on another repair, will need to order part. Customer is going to install part himself to expedite repair as he is leaving next week. Advised customer if he has any issues, to give us a call. No return visit. ; ordrng 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, OH 44065

Jason N

Job Details: 09/21/2023

"Cc unit water dispense pressure very lowCustomer does not have receipt at the moment, and entitlement is not showing anything for this m/s, but the serial number shows unit was manufactured this year. Verified water dispense pressure is low, and unit is making hollow cubes. Checked pressure from water supply. Found very low pressure from tap valve in basement. Advised customer to have a plumber replace supply valve."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Columbia Station, OH 44028

David R

Job Details: 09/21/2023

"Cc leaking in fridge. Replaced dual valve. Old valve had hairline crack. Good. No leaks. Customer has fridge moved out, will move it back themselves after cleaning. Good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Cleveland, OH 44111

David R

Job Details: 09/21/2023

"Cc ice sometimes not getting into ice bin, will end up behind shelving or in shelving. Checked FZ door alignment, good. Checked shelves in FZ, good, all setting in place properly. Checked ice maker and ice maker arm placement, all checks good. All functions working as it should. Customer not happy with the overall design of some things on unit, but working properly like it should. Called techline to document. If customer has any further questions, to call customer service."

We serviced a

KENMORE DRYER

Model 110.76712692

Near Rocky River, OH 44116

Bill

Job Details: 09/21/2023

"Cc stops heating after awhile. Changed coils, opt test good.; used 1 279834 (Coil) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/21/2023

"Cc that unit had a bad smell but it must of been a mice but its not smelling anymore and unit was leaning. Confirmed unit leans a bit, but I explained to customer last time I was out that unit leans because the floor is not leveled has a big dip towards the back so she had a slider and I put it underneath the back to lift it but its pretty leveled cant do any better than that and she needed help with how to work with display and settings helped her out with everything opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2023

Cc that unit is leaking from the sides. Before proceeding I asked customer if he had warranty and hes been in the house less than a year new home the home contractor sent customer an invoice of the purchase date took pic. I had a tub seal in my truck from surplus replaced tub seal opt test good.; used 1 W11483553 (Tub seal) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Chardon, OH 44024

Joe O

Job Details: 09/21/2023

"Cc: not draining, error code f9e1Found error code f9 e1(long drain). Unit not draining. Drain pump is receiving proper power. Needs drain pumpEntitlement shows drain pump covered under 10 year part only warranty; ordrng 1 W11497943 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY09

Near Highland Heights, OH 44143

Brian M

Job Details: 09/21/2023

Funds recorded

We serviced a

KENMORE REFRIGERATOR

Model 106.51129210

Near Cleveland, OH 44113

Manny

Job Details: 09/21/2023

"Cc that ice maker not working, verified and unit have a block of ice that goes from the icemaker to the bin, broke ice and removed bin, ran harvest and icemaker leaking, unit needs icemaker. Customer will think about it and let us know if proceeding with the repair ; ordrng 1 W10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Elyria, OH 44035

Marie V

Job Details: 09/21/2023

Replaced seal. Tested unit. Op test ok

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2023

"Customer complaint that unit is not spinning or agitating, found belt snapped and wrapped up into motor, speed sensor is snapped off of motor, unit needs new speed sensor and belt; ordrng 1 WH01X27538 (Belt) and 1 WH03X32158 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2023

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(overloaded) and f8e1(long/no fill) error codes, valves open, good flow through, found hub worn out and shifter making grinding noise, installed new hub and shifter, installed new hub and shifter, op test no good , gearcase is broken internally, unit needs new gearcase; ordrng 1 W11454372 (Gearcase), used 1 W10528947 (HUB), and 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Shaker Heights, OH 44122

Brian M

Job Details: 09/21/2023

Cc ice not dispensing Found bin pulled forward and not engaging the motor Pushed bin backwards and dispensed Showed customer function and if they move bin again to make sure its back all the way

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Highland Heights, OH 44143

Jason N

Job Details: 09/21/2023

"Cc unit intermittently powers onChecked power at j-box connections. Found both H and N connections loose, wire nuts are too small and wires are tapped to prevent wires from falling out. Cut back wires and installed proper size wire nuts. Ran test cycle, canceled and restarted several times. Unit powers on and starts cycle each time."

We serviced a

GE WASHER

Model GTW460ASJ0WW

Near Chardon, OH 44024

Joe O

Job Details: 09/21/2023

"Cc: not drainingFound error code 7(pressure issue). Ran manual drain. Unit draining. Ran pressure test, pressure sensor working. Ran agitate and spin test. Found grinding noise when shifting to spin. Checked under unit. Found shifter stuck, not shifting. Found unit potentially leaked from tub seal or gear case. Needs control, gear case and shifterCustomer does not want to repair at this time; ordrng 1 WH03X30517 (Shifter) and 1 WH03X33733 (Gear case) and 1 WH22X35597 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10655622500

Near Geneva, OH 44041

Dan H

Job Details: 09/21/2023

"Customer complaint that when ice maker is filling water sprays everywhere, found fill cup frozen with ice, valve is seeping, unit needs new valve, customer does not want repair at this time ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Mentor, OH 44060

Dan H

Job Details: 09/21/2023

"Customer complaint that unit keep losing power and flashing po, unit needs new power supply board, customer does not want repair at this time; ordrng 1 W10830278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXSB04

Near Cleveland, OH 44128

Brian M

Job Details: 09/21/2023

"Cc no cool Found evap no frost Found compressor trying to start but shuts down Used compressor tester compressor not starting Will need compressor and sealed system repair ; ordrng 1 W10139462 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Highland Heights, OH 44143

Jason N

Job Details: 09/21/2023

"Cc unit not making iceRan ice maker diagnostics. Found code e5 for timed ice making(bad ice maker thermistor). Ran tests 36, 37 and 58 per troubleshooting guide. All passed. Ice maker will need replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

AMANA REFRIGERATOR

Model ARB9058CB

Near Moreland Hills, OH 44022

Corina B

Job Details: 09/21/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model Mvwc415ew2

Near Lakewood, OH 44107

David R

Job Details: 09/21/2023

"Cc unit making noise while spin/agitate, customer tried replacing belt and found broken pulley came off motor. Motor 10 year parts. Found work pulley. Replaced motor surplus and pulley t/s along with customers belt she purchased. Ran diagnostics, ran calibration mode. Ran a drain and spin. Good. No noise. Op Test Ok.; used 1 W10721967 (PULLEY), and 1 W10832824 ( Motor) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/21/2023

Cc unit not going into spin Found lid in locked position with lid up Plugged in unit and reset lid lock Ran lid lock test (PASSED)Ran manual test to check actuator (PASSED)Ran speed sensor test (PASSED)Ran calibration Advised to watch Customer has corrosion on hot water line Advised on new hoses

We serviced a

MAYTAG WASHER

Model mvw7232hw0

Near Shaker Heights, OH 44120

Corina B

Job Details: 09/21/2023

"CC that the unit is not turning on. Confirmed. Checked the outlet, 120 volts. Checked the control, no lights blinking. Checked the power 120 at control. Unplugged the connection to the control. Light did not turn in, will need a new control and drain pump. Cust does not to repair. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOKTOP GAS

Model KGCS105GSS

Near East Cleveland, OH 44112

Joe O

Job Details: 09/21/2023

Cc: r r burner not ignitingFound burner cap needed cleaned. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lakewood, OH 44107

David R

Job Details: 09/21/2023

Replaced gasket and stop. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Parma Heights, OH 44130

Bill

Job Details: 09/21/2023

"Cc oven not working, confirmed cc. Changed control board, tested opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44103

Joe O

Job Details: 09/21/2023

"Cc: intermittently not workingFound error codes f7e5(shifter fault). Found cam grinding. Unit not shifting. Found harness corroded, found water in pulley cover, and in actuator housing. Unit will need complete rebuild due to flooding unit. Advised customer water damage is not covered by warranty. Built estimate for motor, harness, capacitor, and actuator.Advised customer could need controlCustomer does not want to repair at this time ; ordrng 1 W11652038 (Harness) and 1 W10890624 (motor-drve) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB850YW1

Near Cleveland, OH 44102

Jason N

Job Details: 09/21/2023

"Installed bearing kit. Ran test cycle and manual spin tests. All functions passed, no abnormal noise or vibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon Lake, OH 44012

Marie V

Job Details: 09/21/2023

"When arrived only one part came in, reordering fan harness.; ordrng 1 W11033168 (Evaporator fanharness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Lakewood, OH 44107

Marie V

Job Details: 09/21/2023

"Followed r600 procedure, full frost pattern. Advice to allow 24 hours before restocking. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5DHEXWBO3

Near Parma, OH 44130

Bill

Job Details: 09/21/2023

"Cc unit has power but does not run. Confirmed cc, could hear the condenser fan running, and compressor trying to start. Took temp of compressor 160 deg. Ordered new compressor, filter valve. Shelf and drawer. Follow up scheduled for 9/27.; ordrng 1 WP2188656 (Drawer) and 1 W10508993 (Shelf) and 1 W10233961 (Compressor) and 1 WPW10143759 (Filter dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Garfield Heights, OH 44125

Corina B

Job Details: 09/21/2023

Replaced the harness. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Maple Heights, OH 44137

Corina B

Job Details: 09/21/2023

"CC that the ff section is not cooling. Confirmed. Found frost and ice build up on the cover. Gaskets are good. Frame and liner are good. Steamed the ice. Ran diag heater turned on. Found frost and ice on the top of the evaporator. Messaged BJ p, had me Unplugged the fan, good frost pattern on the evap. Took temp of the evaporator 0. Replaced the thermistor and fan. Opt test ok.; used 1 WPW10384183 (THERMISTOR), and 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Independence, OH 44131

Bill

Job Details: 09/21/2023

"Cc code flashing, confirmed f8e4 float switch. Removed kick plate, found tray full of water. Cleared tray and found leak in drain hose. Drain hose and labor are covered under our 90 day and 1 year coverage. Ordered new drain line. Follow up scheduled for 9/26; ordrng 1 W11551233 (Drain hose)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Cleveland, OH 44108

Joe O

Job Details: 09/21/2023

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near North Randall, OH 44128

Corina B

Job Details: 09/21/2023

CC that the spin fell off from the bellow. Reattached the spring. Started a quick cycle with clothes. Opt test ok.

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/21/2023

Picked up tool

We serviced a

KITCHENAID COOKTOP ELE

Model KICU500XSS00

Near Burton, OH 44021

Brian M

Job Details: 09/21/2023

"Cc replace module Found f47 error Followed all steps in parts diagnosis Found customer was supplied the wrong module for unit This is causing communication errorsCustomer will need new module and possibly a new displayAccording to tech sheet its a try 1 at a time parts replacement deal ; ordrng 1 W10857230 (module) and 1 WPW10328453 (display), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Middlefield, OH 44062

Brian M

Job Details: 09/21/2023

Cc unit not powering on Found terminal block damaged due to install of power cord Cord was put on using the wrong screws Replaced terminal block Customer had a replacement power cord ; used 1 279320 (BLOCK-TERM) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Cleveland, OH 44108

Joe O

Job Details: 09/21/2023

Cc: loud squealingFound rollers and pulley worn. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Streetsboro, OH 44241

Corina B

Job Details: 09/21/2023

Cust wanted me to clean the vent out. Advised Cust we do not clean the vent. Gave information for dryer vent wizard. Stated they have an extended warranty. Advised them to call the extended warranty company to make an appointment for the dryer. Did not want to pay for service

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HZ1

Near Euclid, OH 44123

Jason N

Job Details: 09/21/2023

"Cc unit oven door came off or brokeFound right side door hinge had come out of receiver. Hinge is bent, will not reseat into receiver properly. Unit will need door hinges replaced. Quoted customer repair cost.; ordrng 1 WPW10299224 (Hinge-door)"

We serviced a

MAYTAG WASHER

Model Mvwb965hw0

Near Orwell, OH 44076

Brian M

Job Details: 09/21/2023

"Cc unit not starting Found f5e2 error Lid latch not engaging Ran manual test on lid lock will not engage Needs lid latch ; ordrng 1 W11188327 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mentor, OH 44060

Jason N

Job Details: 09/21/2023

Installed freezer door. Swapped over handle to new door. Advised customer to monitor.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Garrettsville, OH 44231

Corina B

Job Details: 09/21/2023

"CC that the unit is not spinning. Ran diag F0E5 OFF BALANCE LOAD DETECTED, ran a manual agitate and spin. Checked the suspension rods, good. Started a rinse cycle with the load in there. Only a mattress cover and a towel. The towel is very heavy when wet. The washer could not balance the towel because it was on one side. Advised Cust to run bigger loads. Opt test ok."

We serviced a

ELECTROLUX DRYER

Model EFDE317TIW0

Near Orwell, OH 44076

Brian M

Job Details: 09/21/2023

"Cc of noise Moving drum can hear noise. Ripped unit apart inspected and greased wheels no issues with that When cleaning lint from blower I found blower wheel cracked at mounting location Needs new wheel but with part damaged at mounting location to remove may damage motor Will need motor and blower ; ordrng 1 5304513609 (Blower) and 1 5304529782 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Painesville, OH 44077

Jason N

Job Details: 09/21/2023

Cc unit randomly freezing food in ff sectionReplaced ff thermistor using truck stock part. Advised customer to allow 24 hrs for unit to equalize temperatures then monitor for several days afterwards. ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB07

Near Mantua, OH 44255

Corina B

Job Details: 09/21/2023

CC that there is a vibration. Confirmed. Found the fan cover not sitting on the back wall causing the vibration. Adjusted the cover. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2023

Cc that unit makes a rattling noise when compressor kicks on. Unit was in a defrost mode when I arrived waited for unit to turn on and the vibration was the condenser coils vibrating I added a foam piece underneath it to alleviate the vibration opt test good.

We serviced a

GE RANGE

Model CGS990SET3SS

Near Bay Village, OH 44140

Angel

Job Details: 09/21/2023

"Cc that unit was not igniting on both ovens. Tested unit too see and bottom igniter was shorted and top igniter was weak. So I replaced top and bottom igniter tested top oven opt test good than tested bottom oven and igniter shorted, called BJ explained to him I replaced igniter tested oven and after about 200* the igniter shorted. Took apart oven again and found igniter shorted but wiring was perfect so nothing was touching metal, he stated it couldve just been a bad igniter to replace it again. Replaced igniter tested oven agsin opt test good.; used 2 12400035 (IGNITER) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Lakewood, OH 44107

David R

Job Details: 09/21/2023

Cc unit making noise when spinning. Found some loose change in one of baffles. Removed and tested. Good. Op Test Ok.

We serviced a

KITCHENAID RANGE

Model KGRS206XSS3

Near Rocky River, OH 44116

Angel

Job Details: 09/21/2023

"Cc that cooktop is working fine but when they use the oven it will start up and than it will go blank and would have to hit cancel and restart the oven again unit will need control board, looked up control and it discontinued cannot repair unit.; ordrng 1 W10340766 (Control board (discontinued))"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Middleburg Heights, OH 44130

David R

Job Details: 09/21/2023

Replaced gasket and also found top rack adjusters worn down allowing top rack to slide forward. Replaced adjuster kit from t/s. Ran unit. Good. No leaks. Op Test Ok.; used 1 W10712394 from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Cleveland, OH 44102

Marie V

Job Details: 09/21/2023

"Replaced control board, stared a cycle. All working good. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Brooklyn, OH 44144

Angel

Job Details: 09/21/2023

Cc that unit has the same issue as the old unit had before it got replaced by whirlpool. She would have water coming out of the ice bin and ice maker area if she leaves it on but if she turns it off it stops ran a test on ice maker by cycling it and doing a fill test and it passed fine. Had customer dispense water while I held switch closed to watch the ice maker area because Ive seen harness go bad and call for water to the ice maker at the same time you dispense water but it was good called BJ and he asked me to call tech line since shes having the same issue again. Called tech line spoke with Nate explained issue and recommended me to raise the front of the unit and have the unit tilting back instead of forward because thats where they seen the amount of issues with water leaking out of ice maker area so I raised front of unit and recommended customer to monitor if anything to give us a call back so we can call whirlpool again like Nate from tech line stated

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Strongsville, OH 44149

David R

Job Details: 09/21/2023

"Cc unit bake not working, heard a popping noise. Bake element is broken all over. Still getting correct voltage. Will need new element.bordering bake element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6630HW0

Near Olmsted Falls, OH 44138

David R

Job Details: 09/21/2023

Cc unit squealing. Worn rollers and pulley. Replaced dryer kit from t/s. Also clean all lint from unit. Good. All functions good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Elyria, OH 44035

David R

Job Details: 09/21/2023

Tried taking out water tube out per instructions. Old water tube broke inside door. Cannot get it off from either end. Sending over to review. Dont know if customer or us can get and authorization from whirlpool because customer is going to need a new door since the tube is stuck inside and no way to get it out. Door W11129497 and says to also order W11314429 panel UI; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26LH5DS4

Near Oberlin, OH 44074

David R

Job Details: 09/21/2023

"Cc unit leaking. Found drain tube clogged up. Cleared all ice and debris. Tested, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Brecksville, OH 44141

Bill

Job Details: 09/21/2023

"Cc had two issues, one intermittent shut down of lights, and water leaking. Confirmed water issue. Drain hole for evap was clogged and frozen over. Steamed out ice and cleared drain. As for the intermittent power issue, I could not confirm. But disconnected the pantry board, in the event that it was causing the issue. Advised customer to monitor, if the problem persists then we will need to look at a control board."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cleveland, OH 44106

Marie V

Job Details: 09/21/2023

"Cc that unit is not draining. Confirmed, found a piece of glass on drain pump area. Removed it and tested unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25INSS00

Near Cleveland, OH 44102

Marie V

Job Details: 09/21/2023

"Cc that change unit to sabbath moden and then unit started making beeping noise the front led on display goes off and on and that motor would start then stop then start again, also that freezer door makes a clicking nose when opening door, Press vac mode, unit stared going on and off and beeping as well. Noise comes from main control, also noise from door is coming from bottom hinge and that is discontinued. Cust will think about it.; ordrng 1 W10823804 (Control kit,), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Elyria, OH 44035

Marie V

Job Details: 09/21/2023

"Cc that the unit is not making ice like before. Temps are correct, replaced ice maker, it fills up and cycled. Op test ok"

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS00

Near Brecksville, OH 44141

Bill

Job Details: 09/21/2023

"Incorrect brand unable to service, customer wanted their thermidor units serviced."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Maple Heights, OH 44137

Bill

Job Details: 09/21/2023

"Cc oven quit working, confirmed cc. Igniter would not glow, called land lord explained what was found. Collected payment for job. Ordered igniter, scheduled follow up for 9/25; ordrng 1 W11176454 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MAYTAG

Model WTW5057LW0

Near Eastlake, OH 44095

Dan H

Job Details: 09/21/2023

"Customer complaint of thumping noise, noise customer is hearing is water hammer, advised customer that they need a plumber to repair, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHB01

Near Eastlake, OH 44095

Dan H

Job Details: 09/21/2023

"Customer complaint that temperature cannot be adjusted, confirmed, unit needs new control ; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Willoughby, OH 44094

Dan H

Job Details: 09/21/2023

"Installed new interlocks and fuse, op test good"

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Mentor, OH 44060

Dan H

Job Details: 09/21/2023

"Customer complaint that unit is not filling or spinning properly, started drain and spin cycle, unit spun, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair at this time; ordrng 1 WH03X33729 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 09/21/2023

"Customer complaint of squealing noise during spin, confirmed, noise is coming from gearcase, unit needs new gearcase, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1162XVS2

Near Euclid, OH 44132

Joe O

Job Details: 09/21/2023

Cc: panel not functioningFound ui intermittently not allowing selections. Needs keypadKeypad discontinued; ordrng 1 W10210864 (panl-cntrl(discontinued))

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near North Olmsted, OH 44070

Angel

Job Details: 09/21/2023

"Cc that unit had an F9E1 error code and unit would mot want to drain. Confirmed front of bellow was clogged up and also took apart unit to check drain pump and had some pins and pennies in the catch as well cleaned it out and reinstalled everything to test unit and its draining kind of slow and not sensing how much water is in the tub causing to stop draining before it has too. Unit will need pressure hose, pressure switch and drain pump ordering parts.; ordrng 1 WPW10605427 (Pump) and 1 WPW10448876 (Pressure sensor) and 1 W11044559 (Presdure hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDF530PGM4BB

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2023

"Customer complaint of h20 error, started normal wash cycle, unit filled and began washing, unit drained and filled again and started washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2023

"Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair ; ordrng 1 W11087376 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Olmsted, OH 44070

Angel

Job Details: 09/21/2023

"Cc that unit will just sense lock lid and wont do anything else and has a grinding noise. Ran diagnostics and all the error code I found were for a shifter fault, looked underneath removed rotor and found slider was damaged looks like it got jammed up. Removed it and replaced it with a new one tested unit opt test good.; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Joe O

Job Details: 09/21/2023

Cc: error codesFound error codes f7e1(tach missing or wrong signal). Ran auto test. Found motor just humming. Checked under unit. Failed capacitor. Replaced. Ran auto test. Op test ok

We serviced a

KITCHENAID MICROWAVE

Model KBHS109SSS01

Near Painesville, OH 44077

Joe O

Job Details: 09/21/2023

Installed magnetron and humidity sensor. Tested op test ok

We serviced a

MAYTAG WASHER

Model MFW9600SQ1

Near Cleveland Heights, OH 44118

Manny

Job Details: 09/21/2023

"Cc unit keeps getting water even when off, stated that now its giving error codes, verified and found FH for pressure sensor, F07 for CCU issues, and F09 for overflow. Unit will need pressure sensor and control, control shows discontinued, but BJ said he found one in mid south. ; ordrng 1 W10137701 (cntrl-elec(discontinued)) and 1 WPW10110225 (flowmeter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cleveland Heights, OH 44121

Manny

Job Details: 09/21/2023

"Cc unit building condensation between both doors, verified and a line of condensation on the mullion, and mullion is not warm, calling TL spoke to Derek sent pictures sent for review; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDF630PMM3ES

Near Cleveland Heights, OH 44118

Manny

Job Details: 09/21/2023

"Cc that unit is not working, verified and no power on console, unplugged and plugged back in and unit started working, advise customer to monitor the unit if any issues to let us know opt test ok"

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