We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, OH 44081
Corina B
Job Details: 03/02/2022
CC that there is no water. Confirmed. Service pointer to install a regulator. Office to reschedule ; ordrng 1 W10786952 (Regulator) and 1 W10267701RP (Pex) and 1 8212547RP (Pex) and 1 W10906054 (Filter head)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rome, OH 44085
Brian M
Job Details: 03/02/2022
"Cc of squeaking Though it was the belt put belt on still squeaking Found gearcase seal squeaking Needs clutch and gearcase ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Jason N
Job Details: 03/02/2022
"Installed console, convect fan and blade. Ran bake test to 350 degrees. No abnormal sounds, all functions test good. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Aurora, OH 44202
Jason N
Job Details: 03/02/2022
Installed vent gasket. Ran wash test with door panel off. Did not see any leaks. Op test good.
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW4011LW0
Near Ashtabula, OH 44004
Joe O
Job Details: 03/02/2022
"Cc: not spinningFound play in bearing. Found when basket pushed in unit will spin freely. Needs outer tub assembly, seal, and basketCustomer does not want to repair at this time ; ordrng 1 134962500 (dsp drum assy) and 1 134962500 (dsp drum assy) and 1 134955100 (shell) and 1 5304520351 (Tub seal), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Geneva, OH 44041
Joe O
Job Details: 03/02/2022
"Cc: not heatingUnit receiving proper power. Ohmed out element. Found element is not receiving proper power. Needs controlCustomer does not want to repair at this time; ordrng 1 W11122555 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Manny
Job Details: 03/02/2022
"Cc freezer drawer is cracked on left bottom side, replaced drawer opt test ok. Unit is was delivered on 2/24/21 per pop"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/02/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 03/02/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 03/02/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair at this time; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Westlake, OH 44145
Marie V
Job Details: 03/02/2022
"Cc that the unit is not washing and locking. Unit was unplugged. Plugged unit back in , unit was on float mode. Canceled and ran diag, no error code. Verify that the water valve is shutting all the way, pass.explain cust reason why this happens. Replaced lid lock from T/S, and ran calibration and auto test, found that unit did not had the correct drain hose.cust had it. Replaced the drain hose. Op test ok. Also dryer had foil vent. Told cust that those are fire hazard to replace with rigid metal or flexible metal vent. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Westlake, OH 44145
Marie V
Job Details: 03/02/2022
"Cc that the unit started leaking and that she saw suds at the same times. Started unit, no detergent, found lots of suds. Ask cust what king of detergent, is good. Unit will only need 1-2 tablespoons of detergent. Also removed from panel to verify unit is not leaking from somewhere else. Pass, left a finish detergent sample for cust. And leveled unit, op test ok."
We serviced a
WHIRLPOOL RANGE
Model KICU509XBL00
Near Lorain, OH 44053
Angel
Job Details: 03/02/2022
Cc that unit has a f47 error code on the right hand side coils. Confirmed unit has error code flashing only for the right hand side burners took apart unit and found one of the filter board fuses open will need to be replaced. Called AB to ask if i should just replace the fuse or the module and stated to order the module because something had to trigger the fuse to blow. Ordering module office to reschedule with customer out of stock on my end.; ordrng 1 W10857232 (Module) and 2 WPW10328492 (Thermal fuse)s
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 03/02/2022
"Replaced vent, deflector, gasket. Ran test cycle, good. Advised customer again that humidity can rise up and come through vent, can refer to odd notes and whirlpool as well. Unit is working as design."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Madison, OH 44057
Joe O
Job Details: 03/02/2022
Installed element and control. Ran test bake. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ARB9059CS
Near Painesville, OH 44077
Joe O
Job Details: 03/02/2022
Cc: ice build up in bottom of freezerFound drain tube plugged. Found compressor is running. Not over heating. Needs drain cleared. Cleared drain. Op test ok
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFU17F5HWP
Near North Royalton, OH 44133
David R
Job Details: 03/02/2022
"Replaced door control. Components came right on, fan, compressor. Good. Give 24 hours to return to normal temps. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Brecksville, OH 44141
David R
Job Details: 03/02/2022
"Leaking from fitting, water line on door bigger size. Had a 5/16-1/4 fitting on truck. Used. Corrected, good. No leaks. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Eastlake, OH 44095
Corina B
Job Details: 03/02/2022
CC that the unit cooktop light stays on. Confirmed. Unplugged the front right burner light went off. Will need the front right switch. ; ordrng 1 WP3149400 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Wickliffe, OH 44092
Corina B
Job Details: 03/02/2022
"CC that the oven stopped working. Confirmed, found the terminal wires burnt. There was not strain relief on the cord. Replaced the cord, terminal block and the wires. Put a strain relief on the cord. Heated the oven to 350*. Opt test ok. ; used 1 WFE775H0HZ1 (Terminal block), and 1 Pt400 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Highland Heights, OH 44143
Corina B
Job Details: 03/02/2022
"CC that there is a noise when running. Started a dishwasher no noise heard, but the noise is not every time. Will need the bracket, tubes. Cust is going to get a video of noise. Office to reschedule appointment ; ordrng 1 W10831864 (Tubes) and 1 W11101860 (Cover) and 1 W10830523 (Manifold) and 1 W11568642 (Bracket) and 1 W11573754 (Hanger)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/02/2022
"Cc unit not spinningFound tub hub damaged but cant remove washplate with out damaging it Needs hub and plate ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Solon, OH 44139
Brian M
Job Details: 03/02/2022
Cc unit leaking and not draining properly Found valves seeping Needs valve ; ordrng 1 W10853723 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW2
Near Ashtabula, OH 44004
Dan H
Job Details: 03/02/2022
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44109
Marie V
Job Details: 03/02/2022
"Cc that the unit was too cold on freezer and warm on fresh food, they unplugged unit for a day and it started working on both sections. Took temps 3* on freezer and 35* on fresh food section, fans and compressor are running. Found ice underneath the evaporator cover. Removed panel and found drain tube clogged and it blocked the air flow to the fresh food section. Cleared all out. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Painesville, OH 44077
Joe O
Job Details: 03/02/2022
"Cc: not spinning out clothes, banging noiseFound error codes f0e5(off balance). Found hub stripped. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near North Royalton, OH 44133
David R
Job Details: 03/02/2022
"Cc unit not draining. W11462456 surplus, replaced. Tested. Unit components working properly. Op test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon Lake, OH 44012
Angel
Job Details: 03/02/2022
Cc that unit was not blowing air. Verified and found blower wheel just sitting in the housing and backwards it was never installed to the motor shaft removed it turned it around how it should tightened and tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/02/2022
CC that there is a vibration and the ice stopped working then started. Confirmed. Bin is Full of ice. Found the condenser coils vibration. Adjusted the condenser coils with the dampener. Opt test ok ; used 3 WP2158826 (Dampener) from stock
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/02/2022
"Cc unit not rinsing Found no issues with valve but suspension is very bad Need suspension ; ordrng 1 W10780046 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Maple Heights, OH 44137
Jason N
Job Details: 03/02/2022
"Cc unit not making iceRan manual harvest test, ice maker not indexing. Replaced ice maker using customer supplied pre Id part. Jumped t to h, ice maker indexed properly and filled mold with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/02/2022
"Replaced slides door closes as it should, opt test ok"
We serviced a
GE REFRIGERATOR
Model cye22tshjss
Near University Heights, OH 44118
Manny
Job Details: 03/02/2022
"Cc unit is cooling but sometimes everything on the bottom of the RC freezes and the top gets warm and we have to throw food out at least once at month, removed pantry drawer and noticed ice on evap cover, removed evap cover and fan not running due to ice build up. Unplugged fan and cleared ice, reconnected fan and speed is fluctuating up and down then fan start slowing down, unit will need evap fan and cover assembly. ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR17X27084 (refrigerator evaporator cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 03/02/2022
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Jason N
Job Details: 03/02/2022
"Cc unit didnt spin out loadCustomer stated she had a load that didnt spin out, had to wring out by hand. Ran diagnostics, found code f0e5 for overload. Ran auto test and calibration. All functions passed. Unit is working as designed, advised customer about load sizing and proper balancing of load."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Aurora, OH 44202
Brian M
Job Details: 03/02/2022
"Wrong door sent, and door damaged Reordering ; ordrng 1 W10746794 (dor-fmd)"
We serviced a
GE RANGE
Model J486B1WH
Near University Heights, OH 44118
Manny
Job Details: 03/02/2022
"Cc unit has 3 burners that dont work, verified and found the burners with broken wires had to take unit apart because cant find the ends of the broken wire, found 4 broken wires, spliced wires and reassembled burners opt test ok."
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Conneaut, OH 44030
Dan H
Job Details: 03/02/2022
"Customer complaint that unit filled up and didnt not wash then pumped out, ran diagnostics found f8e1(long/no fill), ran manual test cycle, lid locks, barely any cold water entering unit, found cold water valve almost completely closed, opened valve, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model SAV2655AWW
Near Parma, OH 44134
Marie V
Job Details: 03/02/2022
"Cc that the unit does not works, just rinse and spin. Set knob to normal, unit started filling up, cust was surprised, very all cycles, they all worked, spins and agitates good. Cust said it was the mother washer and she got it now. Explain cust that the arrow on the know has to be inside the color for the cycle, if it sits on the gray area that parts does not works that like shut off. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Chardon, OH 44024
Joe O
Job Details: 03/02/2022
"Installed harness, and thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near North Royalton, OH 44133
David R
Job Details: 03/02/2022
"Cc unit at hinge is shaving metal off. Found screw that stops door not correctly on. Corrected, tested, had customer test. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Avon Lake, OH 44012
Angel
Job Details: 03/02/2022
Cc that unit had a door ajar on ui and than lights went out and a week ago was the last unit had the issue . Verified and explained to customer that the lights will go out after a couple of minutes because it thinks door is open. Verified switches and were working good also checked door to make sure it wasnt warped and it wasnt took off top ceiling panel to verify wiring and were good as well removed ui to check wiring and were good. Explained to customer that if unit is working as should and i cant duplicate the issue i cant guess to order a part.
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Aurora, OH 44202
Brian M
Job Details: 03/02/2022
Cc unit giving f24 error Found sensor not plugged in Also found baffles broken Needs baffles Customer to install ; ordrng 3 WPW10283356 (baffle)s
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44127
Jason N
Job Details: 03/02/2022
"Cc unit not spinningRan diagnostics, found codes f5e1 for lid switch fault, lid is up. Ran manual lid lock test several times. Found lock will intermittently not lock as if reading lid is up. Replaced lid latch assembly using customer supplied pre Id part. Op test good."
We serviced a
WHIRLPOOL DRYER
Model CEM2760KQ1
Near Austinburg, OH 44010
Dan H
Job Details: 03/02/2022
"Installed new element, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Independence, OH 44131
Marie V
Job Details: 03/02/2022
Took POP. Cc that the gasket is coming off at the top corner. Confirmed found top basket was too wide and it was removing the gasket when you open and close the door. Corrected issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Chardon, OH 44024
Joe O
Job Details: 03/02/2022
"Cc: not coolingFound temps in ff section at 68 degrees, freezer at 5 degrees. Found evap fan not running. Fan receiving proper power. Needs evap fan motor; ordrng 1 W11024089 (motor-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Middleburg Heights, OH 44130
David R
Job Details: 03/02/2022
"Replaced filter housing. Tested, good. Water under drawers, customer said they will clean up, good. Unit working and no leaks, op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lakewood, OH 44107
Angel
Job Details: 03/02/2022
"Replaced stator, slide and clutch. Ran a calibration and auto test and passed. Opt test ok."
We serviced a
N/A WASHER
Model MVWX655DW0
Near Maple Heights, OH 44137
Corina B
Job Details: 03/02/2022
"Replaced the gearcase, shifter, belt, cam, hub, wash plate and capacitor. Ran a calibration. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Kent, OH 44240
Brian M
Job Details: 03/02/2022
"Cc of noise and not heating properly Found idler pulley damaged and heater open ; ordrng 1 WP3387747 (element), used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFW3
Near Cleveland, OH 44115
Jason N
Job Details: 03/02/2022
Cc unit RF burner not workingFound element disconnected from terminal block. Terminal block twisted and screw missing from mount. Replaced terminal block. Reinstalled element. Tested burner operation. Good heat. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 03/02/2022
"Full frost pattern on evaporator today when tech arrived, recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 64g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890128 (Lokring), 1 W10890106 (Lokring), 1 Tjaf1200 (Lokring), 1 W10890121 (Lokring), 1 W10890102 (Lokring), and 1 W10890102 (Lokring) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Brook Park, OH 44142
Marie V
Job Details: 03/02/2022
"Cc that deep water wash does not works. Ran diag no error codes. Started a bulky sheets cycle, cust did not had any clothes at the moment to fill up. Unit filled up up to half way. Cust found a small blanket, added to the unit and started the cycle. Unit filled up more than half way. Explain cust that the washer goes by the weigh of the cycle. The more clothes the more water unit will add, but do not overfill unit. 6-7. Bath towels = a full load. Verify pressure hose at the board, good. Unit is working as designed"
We serviced a
ELECTROLUX DISHWASHER
Model EDB145XAKW0
Near Eastlake, OH 44095
Joe O
Job Details: 03/02/2022
"Cc: leakingFound unit leaking from door on right side. Needs lower spray arm, and sealCould not find parts. Spoke with BJ, He contacted Electrolux. Electrolux stated unit is a international model and they cannot help without figuring out where unit is from. Customer has no information on unit. We cannot get parts."
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near North Royalton, OH 44133
David R
Job Details: 03/02/2022
"New drain pump good, removed fabric masked caught inside pump. Advised of messed bags. Ran diagnostics, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB03
Near Lakewood, OH 44107
Angel
Job Details: 03/02/2022
Replaced ice-maker cycled to test and passed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/02/2022
Replaced the control and drain pump. Brought the core back for return. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Kent, OH 44240
Brian M
Job Details: 03/02/2022
Cc of noise Found compressor vibration Adjusted tubing to stop noise OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kent, OH 44240
Brian M
Job Details: 03/02/2022
Customer showed pop took pic Cc unit not cycling on quick wash Ran calibration Now quick wash is working Advised to watch
We serviced a
GE RANGE
Model PGP943SET1SS
Near Painesville, OH 44077
Corina B
Job Details: 03/01/2022
"CC that the 3 burners are not working. Confirmed. Turned the switches on one burner is sparking. Checked the spark module, started sparking. Will need a new spark module. ; ordrng 1 WB13T10046 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11027612600
Near Cleveland, OH 44124
Corina B
Job Details: 03/01/2022
No model or serial tag on the washer. Cust has the book with it written in there. CC that there is water leaking. Removed the cabinet started a super load and a rinse no leaks. Found the water leaking from the shut off. Will need a plumber. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Willoughby Hills, OH 44092
Dan H
Job Details: 03/01/2022
"Customer complaint that unit keeps shutting off and not cooling then customer has to reset for unit to start cooling again, power wires, wires to user interface and control all look good, unit needs new user interface and control; ordrng 1 W11518204 (User interface) and 1 W11212392 (Cntrl)"
We serviced a
KENMORE DRYER
Model 110.72722100
Near Willoughby, OH 44094
Joe O
Job Details: 03/01/2022
Cc: no heatFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE REFRIGERATOR
Model GFE26JEMAFDS
Near Lorain, OH 44053
Angel
Job Details: 03/01/2022
Cc that unit was sputtering when trying to dispense water. Checked line in back to make sure line was not kinked. Also made sure filter was good and it was customer just changed it thinking it was the issue but still had issue had the customer show me where the valve for the water line was went to basement and found the valve not on all the way so unit had low water pressure opened up valve all the way tried to dispense water again and started dispensing water as should. Opt test ok.
We serviced a
ELECTROLUX DRYER
Model EFME627UTTO
Near Rock Creek, OH 44084
Brian M
Job Details: 03/01/2022
"Cc of noise Noise coming from rollers Advised on replacing all rollers and idler pulley ; ordrng 5 5304523155 (Rollers)s and 1 134793511 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Installed leds OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Installed damper OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Elyria, OH 44035
David R
Job Details: 03/01/2022
Replaced door and cooktop. Noticed hinge on left side when facing unit has slight noise and bracket broke as well. Ordering trims and hinge ; ordrng 1 W10761018 (Trim bracket left) and 1 W10761014 (Trim right) and 1 WPW10299227 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Broadview Heights, OH 44147
David R
Job Details: 03/01/2022
"Cc of scratches, shelf broken. full repair. Ordering mullion and shelf needed.; ordrng 1 W11043010 (Mullion) and 1 WPW10355264 (Bucket shelf)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/01/2022
Found unit on a tight place try taking it out multiple time and also found damage in cabinet so when installers install unit took pic and show customer he was aware and try taking out unit and couldnt advise customer to get a contractor to get unit out he then said to try together then unit finally came out after several times we also had to break the outer seal in order to take unit out but any replace heater and float switch ordering outer seal requesting 2 job count just in case ; ordrng 1 W11414078 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Wickliffe, OH 44092
Dan H
Job Details: 03/01/2022
"Installed new freezer section door, op test good , did not receive correct plug for door, ordering plugs, customer to install ; ordrng 2 W10830984 (Plug)s"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland, OH 44135
Jason N
Job Details: 03/01/2022
"Cc unit lid not locking, not completing cycles. Ran auto test, found codes f9e1 for long drain, f5e2 for lid lock failure and f0e5 for overload. Lid not locking in test mode, found lock latch broken off. Unit needs lid latch assembly. Replaced using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5790SQ0
Near Beachwood, OH 44122
Jason N
Job Details: 03/01/2022
"Cc unit not draining Found unit tub full of water. Ran spin test, motor only buzzing, drive is locked up. Emptied water from tub, pulled drain pump. Found sock wrapped around impeller. Removed sock and reinstalled drain pump. Filled tub with water and switched to spin. Good drain and spin out. Op test good."
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Installed latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Middleburg Heights, OH 44130
Marie V
Job Details: 03/01/2022
"Replaced compressor and filter drier. Set to vacc filled up with r600 1.7 oz. Op test no good. No refrigerant on evaporator, called BJ we have a restriction. Called whirlpool tech line told me to verify heat loop or filter drier. Found filter clogged. Replaced filter, started hearing a leak, when moved the filter found a crack on the line coming out of the caninet. Called tech line. Unit cant be repair. File number. 7733081907; used 1 W10895724 (Fitting), 1 W10896689 (Fitting), 1 W11401417 (Fitting), 1 W10895750 (Fitting), 1 L13000619 (Fitting), and 1 Tjaf1200 (Fitting) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM3
Near Euclid, OH 44117
Dan H
Job Details: 03/01/2022
"Customer complaint that unit is leaking, ran test cycle, no leaks found, found excessive sudsing, advised customer run clean dishwasher cycle, unit is operating as designed"
We serviced a
WHIRLPOOL WALL OVEN
Model W2451W
Near Euclid, OH 44117
Dan H
Job Details: 03/01/2022
"Customer complaint that door will not open after self clean, control panel is lit, oven is working, door lock will not unlock, unable to get door open for model and serial number, got model and serial from customers warranty card, unit either needs latch assembly or control, unable to determine which, both parts are no longer available ; ordrng 1 71001097 (Cntrl) and 1 71001098 (Latch assembly)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Deerfield, OH 44411
Brian M
Job Details: 03/01/2022
Cc Lid lock broke and ui broke and that it will not sense properly Replaced Lid lock Ran auto test pressure sensor not functioning properly Needs ui and control Not in stock office to schedule ; ordrng 1 W11543994 (Control) and 1 W11543994 (Control) and 1 W11478524 (Ui)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/01/2022
"Found water hose leaking re tighten and stop leaking,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lakewood, OH 44107
Angel
Job Details: 03/01/2022
Replaced right front orifice holder and gas valve also replaced key pad harness and display harness. Tested unit to make sure there was no gas leak and could not smell any gas leak had customer test it. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Highland Heights, OH 44143
Dan H
Job Details: 03/01/2022
"Customer complaint that no water is entering unit, found a wire to float switch chewed through, repaired wire, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Bay Village, OH 44140
Manny
Job Details: 03/01/2022
"Cc unit not advancing on cycle, ran diagnostics and found error codes F7E7 for motor not reaching RPM and F7E5 for shifter fault, ran test cycle and unit is not agitating and shifter is loud, tilted unit back and found pulley and shifter loose, fasten shifter and pulley ran test again still not agitation, belt is deteriorating and pulley has grooves because of the belt unit will need a shifter cam assembly and belt. Customer will contact wpl customer service and see if he gets a concession for parts, If he doesnt get the concession hell call us to order the parts.; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS9860AAB
Near Strongsville, OH 44136
Manny
Job Details: 03/01/2022
"Cc unit will not ignite and not clicking, verify and unit is no igniting and no spark on igniters, removed control panel, found loose wire on igniter safety switch, secure wire, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Parma, OH 44129
Marie V
Job Details: 03/01/2022
Replaced timer. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44113
Marie V
Job Details: 03/01/2022
"Cc that the unit is not draining. Ran diag, found no error codes ran auto test. Unit agitate, spin and drain. Could not duplicate the issue. I did found belt slipping. Replaced belt from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Euclid, OH 44119
Dan H
Job Details: 03/01/2022
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, unit agitates and spins, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW1
Near Cleveland, OH 44113
Marie V
Job Details: 03/01/2022
Replaced fill hose. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Mentor, OH 44060
Dan H
Job Details: 03/01/2022
"Customer complaint that the doors are not leveled, leveled unit, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Westlake, OH 44145
Marie V
Job Details: 03/01/2022
Cc that she does not know how to clean the cook top. Showed cust. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Brecksville, OH 44141
David R
Job Details: 03/01/2022
"Replaced UI control. Tested both ovens. Good, working correctly. Op test ok."
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWP4
Near Brecksville, OH 44141
David R
Job Details: 03/01/2022
"Cc unit not cleaning and smell. Found divertor and wash motor assembly error. Water going in, not washing properly. Gave estimate for new drain hose as well. Customer paid SVC only, do not order parts. **would be 2 job count if wanted repaired; ordrng 1 WPW10234567 (Wash motor) and 1 W10155344 (Divertor) and 1 WPW10195751 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Brecksville, OH 44141
David R
Job Details: 03/01/2022
"Replaced bake ignitors, temp sensors. Tested both oven at 350. Good. Op test ok."
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near North Olmsted, OH 44070
Angel
Job Details: 03/01/2022
Cc that unit was not heating at all. Verified saw that ignitor was turning on but would not ignite replaced coils to see if they were not releasing the gas but opt test no good. Checked all fuses and thermostats and were good. Asked customer if they had another gas valve that could be closed and said no he called his son to see if he knew and said to check basement and we found the gas valve closed. Tested unit and started heating as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44103
Joe O
Job Details: 03/01/2022
"Cc: not draining and spinningFound error codes f0e5(off balance load). Ran manual drain, and spin. Drain pump running. Unit is spinning. Basket very well balanced. Could not add water. No water hook up. Advised customer if unit goes off balance it will not finish spin. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44103
Joe O
Job Details: 03/01/2022
"Cc: not coolingCustomer did not have unit plugged in. Found unit building no frost pattern. Only pulling .5 amps. Needs compressor, evaporator and drierEvaporator showed limited stock. Office to reschedule; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Westlake, OH 44145
Angel
Job Details: 03/01/2022
"Replaced motor, blower wheel, and control. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Maple Heights, OH 44137
David R
Job Details: 03/01/2022
"Replaced icemaker, found customer water pressure is low. Causing slow water to come to unit, let customer know the unit components are good. Will need water pressure checked. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near North Benton, OH 44449
Brian M
Job Details: 03/01/2022
Cc hot water leaks found valve stripped Replaced valve OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44104
Joe O
Job Details: 03/01/2022
Cc: vibrationRan auto test. Unit functioning as designed. Advised customer on adjusting load. Op test ok