We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44130
David R
Job Details: 09/22/2022
Cc unit is tearing holes in clothes. Ran a clothes along drum and ring. Not snagging. Ordering agitator. ; ordrng 1 W11614636 (Agitator) and 1 W11510461 (Impeller)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Strongsville, OH 44136
David R
Job Details: 09/22/2022
Replaced slides. Had customer test out. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Willoughby Hills, OH 44092
Jason N
Job Details: 09/22/2022
Cc unit lights not workingConfirmed several LEDs in unit not working. Replaced all LED modules using customer supplied pre Id parts, Illumination restored to unit. Op
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/22/2022
C no cool Found bottom 2 coils of evap completely frosted up Needs sealed system repair Spoke to BJ about warranty Service bench and service matters shows a 1 year but customers user guide shows a 5 year Took pics of user guide ; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Chardon, OH 44024
Brian M
Job Details: 09/22/2022
"Cc unit starts bake as soon as you plug it in Inspected unit no physical issue found Plugged unit in. Unit did not start bake right away.. manually turned bake on and off several times before allowing it to pre heat to 350 Reach temps and allowed unit to cycle a few times Could not duplicate issue Advised it could be a control issue ; ordrng 1 WP8507P236-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Westlake, OH 44145
Gabriel P
Job Details: 09/22/2022
"Replace control,and motor opt test ok opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Cleveland, OH 44121
Joe O
Job Details: 09/22/2022
"Cc: not cooling properlyCustomer stated unit was not cooling had another company out, they stated unit had a sealed system leak. Found temps in ff section at 39 degrees, freezer at 5 degrees. Customer has no products in unit. Unit has a good frost pattern. Fans are running. Compressor is not hot. Unit has good temps. Not frosted over. Advised customer could have had a glitch in the control and unplugging and letting it sit could have reset the control. Could not duplicate issue. Op test ok"
We serviced a
ROPER RANGE
Model 562510AZX0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/22/2022
"Cc: not ignitingCould not source any Info on unit. No tech sheets, no parts. Found no gas getting to gas valve. Gas is turned on to unit. Unit has multiple gas valve components, and no parts can be found. Unable to fixCustomer did not have credit card Available. Office to contact for svc; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bedford, OH 44146
Gabriel P
Job Details: 09/22/2022
"Steam all ice and Replace control and harness,opt test ok"
We serviced a
GE REFRIGERATOR
Model PTC22MBMARWW
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/22/2022
"Cc: not making iceFound ice maker turned off. Turned ice maker on, cycled. Ice maker cycling, and filling but leaking from side of ice maker. Needs ice makerParts break down did not show an ice maker. Reached out to bj, he reached out to vendor. Vendor found ice maker kit for unit. Customer does not want to repair at this time; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/22/2022
"Cc: not spinning out, wrinkled clothes, vibratingCustomer stated clothes are still wet at end of cycle, and wrinkled. Found no stored error codes. Ran auto test. Unit filling(water temps are correct), unit is washing, has strong drain pressure. Ran manual spin. Unit well balanced, and is entering high speed spin. Advised customer to try different water temps for wrinkled clothes. Advised customer on the design and why the unit has a small vibration. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44149
David R
Job Details: 09/22/2022
Replaced heater. Tested. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 09/22/2022
Replaced control board. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GNE25JMKCFES
Near Willoughby, OH 44094
Corina B
Job Details: 09/22/2022
"CC that there is a clicking noise. Confirmed. Found the start relay turning the compressor on and off. Used the start relay box compressor turns on and stays at 1.3 amps. Will need a new start relay and capacitor ; ordrng 1 WR55X24064 (Capacitor) and 1 WR08X26736 (Start relay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 09/22/2022
"Cc unit no powering on, turned unit on with no issues, ran diagnostics and no codes found, unit is working as designed opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/22/2022
Installed gasket. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF9
Near Mentor, OH 44060
Jason N
Job Details: 09/22/2022
"Cc unit front control lights not working and ice maker brokenConfirmed some LEDs not working in front UI panel. Found ice container broken due to water leaking from ice maker area into ice container. Ice maker housing is warped and causing fill cup to leak water around ice maker. Customer also stated they are were only getting crushed ice when working. Found selector solenoid swelled, not allowing yoke to drop back into place. Customer also wants to order shelves to replace broken ones, quoted cost since warranty will not cover, customer is ok with that. ; ordrng 1 5304512624 (UI control) and 1 242303601 (Housing) and 1 5304504455 (Fill cup) and 1 241675704 (Solenoid) and 1 240334202 (Fzr bin) and 1 241969501 (Cover meat pan) and 1 5304522722 (Ice container)"
We serviced a
GE DRYER
Model DPSE810EG0WT
Near Madison, OH 44057
Dan H
Job Details: 09/22/2022
"Customer complaint of clicking noise, confirmed, found drum baffle screw backed out and hit cabinet, tightened, op test good"
We serviced a
GE RANGE
Model JBP74SN1SS
Near Parma, OH 44129
Gabriel P
Job Details: 09/22/2022
"Found latch lock and clicking fix mechanical issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/22/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Angel
Job Details: 09/22/2022
Cc that unit is not working properly. Ran diagnostics and no error codes tested unit and its running and heating perfectly cannot find a issue with unit explained to customer to make sure they clean out the lint traps and if there doing mixed loads to use timed dry. Opt test ok.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near LaGrange, OH 44050
David R
Job Details: 09/22/2022
"Let customer know to always turn power off to unit before replacing the bulb. Turning power off, replaced bulb. Turned power on. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Cleveland, OH 44135
Marie V
Job Details: 09/22/2022
"Cc that the unit is making a noise. Started unit noise comes from motor . Explain cust that thats water pressure, water valve is good. Cust will monitor unit. Gave estimate for motor but advise that noise can come back. Cust will not fix. Op test ok; ordrng 1 W11230164 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lakewood, OH 44107
Marie V
Job Details: 09/22/2022
"Replaced gearcase, and slider. Ran calibration and auto test. Op test ok"
We serviced a
JENNAIR RANGE
Model D140
Near Lakewood, OH 44107
Marie V
Job Details: 09/22/2022
"Cc that some burners does not works and oven dont work. Started burners, working properly. Started oven did not want to start. Called Bj, found out that burner knob and selector was swapped. Corrected issue. And preheat oven to 350*. Took temps 350*. Showed cust. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Rocky River, OH 44116
Marie V
Job Details: 09/22/2022
"Cc that the unit will show a error code and then they rebooted unit but it happened again. Ran diag found error code F6E1 communication error between CCU and MCU, f6e2 communication error, F5E2 door lock error , F8E2 dispenser system error. Ran auto test unit did not run, will need control, ui, lock and dispenser motor. Ui is discontinued. ; ordrng 1 W10427967 (Control) and 1 W10388437 (Discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Westlake, OH 44145
Marie V
Job Details: 09/22/2022
When removing tub found that the bottom of unit is dented. The seal on unit does not seals all the way like the left hand side. Took pics also the tub at the top is dented as well. Office will contact once they have eta on the part.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Westlake, OH 44145
Marie V
Job Details: 09/22/2022
"Cc that the unit is making a loud noise. Is cooling but noisy. Took temps 34* in fresh food and 0* in freezer. No unusual noises at this point. Ran diag, compressor, condenser fan, evaporator fan, damper motor, ice maker cycled, ice maker filling with water. All good. Advice cust to please take a video when noise is happening, will help . Op test ok"
We serviced a
JENN-AIR ICE MAKER
Model JIM158XBRS1
Near Westlake, OH 44145
Marie V
Job Details: 09/22/2022
"Cc unit not making ice like it should or used to. Confirmed. Only few ice inside unit. Called bj to help diagnose. Found condenser clogged, also on diag ran compressor for few min, found full frost on ice sheet. Advice cust to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Manny
Job Details: 09/22/2022
"Cc that wants the unit look at to make sure everything is working properly, ran diagnostics no error codes found, ran test cycle unit finished without any issues, unit working as designed,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44135
Manny
Job Details: 09/22/2022
"Replaced all parts ordered, ran Diagnostics and calibration, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near North Ridgeville, OH 44039
David R
Job Details: 09/22/2022
Cc unit not working. F6 E2/E3 communication error. Will need main and Ui control. Ordering. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Grafton, OH 44044
David R
Job Details: 09/22/2022
"Took pics of liner. Epoxi will not work. Cracks are too big and indented. Called techline to document, non repairable. Techline documented. Will contact customer.saved tckt"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Painesville, OH 44077
Dan H
Job Details: 09/22/2022
"Customer complaint that unit is not starting, confirmed, ran diagnostics no error codes found, unit needs new control; ordrng 1 W11512515 (Cntrl)"
We serviced a
GE RANGE
Model JGBS60DEK3BB
Near Painesville, OH 44077
Dan H
Job Details: 09/22/2022
"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Painesville, OH 44077
Jason N
Job Details: 09/22/2022
"Cc unit making loud noiseRan dryer op test, found no abnormal noise to start, noise started after several minutes, loud buzzing and vibration. Noise is originating from drive motor. Quoted drive motor and blower wheel. Customer declined repair at this time, estimate only.; ordrng 1 WP33002795 (Drive motor) and 1 WP33002797 (Blower)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Willoughby, OH 44094
Jason N
Job Details: 09/22/2022
"Cc unit not spinning out clothesRan auto test, found washplate spinning with basket, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/22/2022
Replaced the handle. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ1
Near Aurora, OH 44202
Corina B
Job Details: 09/22/2022
CC that the unit is not heating. Confirmed. Checked the igniter 2.8 amps. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Solon, OH 44139
Corina B
Job Details: 09/22/2022
"Replaced the drain pump. Started a cycle, no error codes water is pumping out of the drain hose. Opt test ok. The washer on the other side had water on the ground."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lorain, OH 44053
Gabriel P
Job Details: 09/22/2022
Found operating thermal stat open replace from t/s.opt test ok ; used 1 Wp8318268 (Thrmst -fix) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Painesville, OH 44077
Dan H
Job Details: 09/22/2022
"Customer complaint that unit is leaking, found a cut in water line, installed new guess fitting, op test good ; used 1 2300868 (Guess fitting) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRC36FMS00
Near Avon, OH 44011
Marie V
Job Details: 09/22/2022
Replaced fan and blade. Tested good. Cust ask question about a noise in freezer. Noise is from refrigerant going in evaporator. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 09/22/2022
"Door was push down pop back in place,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Solon, OH 44139
Joe O
Job Details: 09/22/2022
"Cc: intermittently not allowing selections, panel peeling, display not functioning properlyFound ui panel separating. Display only showing a few lines, not showing time. Will not allow cycle selections. Needs console and uiUi out of stock. Office to reschedule; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Ridgeville, OH 44039
Angel
Job Details: 09/22/2022
Cc that unit had control board replaced like a month ago and now the unit started doing the same thing stops cooling. Verified temperatures and freezer was at 30* and ff section was at 69*. Took off evaporator cover and it seems like unit was just starting up from a defrost so i unplugged the fan and let the unit run too see what frost pattern it would get and after about 15mins unit had a full frost pattern. But found that clip for thermistor was cracked will have to order clip and thermistor also reordering control box since issue was better but started up again and unit has a good frost pattern. Office to reschedule control out if stock; ordrng 2 W11437914 (Clip)s and 1 W11546690 (Control box) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairview Park, OH 44126
Manny
Job Details: 09/22/2022
"Cc unit not washing ran diagnostics and found codes F5e1 door switch stuck open ,F4e3 motor not running ,F7e1 no heat. Unit will need sump motor assembly, replaced pump&motor with TS#W11085683, ran diagnostics cycle op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Cleveland, OH 44113
Jason N
Job Details: 09/22/2022
Installed lid lock. Ran normal load test. Unit locked but did not advance into cycle. Diagnostics is still reading lid lock fault. Unit will need main control. Main control not showing in stock at Marcone. ; ordrng 1 5304511966 (Main control)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW04
Near Mentor, OH 44060
Dan H
Job Details: 09/22/2022
"Customer complaint that unit is leaking, tub full of water, ran drain and spin cycle, unit drained, canceled, started quick wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Eastlake, OH 44095
Dan H
Job Details: 09/22/2022
"Installed new gearcase, pulley, belt, shifter, and shield, op test good"
We serviced a
MAYTAG DRYER
Model MGDB950YW0
Near Solon, OH 44139
Corina B
Job Details: 09/22/2022
CC that there is squealing when it is running. Confirmed. Found the support rollers worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Strongsville, OH 44149
David R
Job Details: 09/22/2022
Strong wrapped around spray arm. Removed. Tested. Good. Op Test Ok.; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Cleveland, OH 44105
Jason N
Job Details: 09/22/2022
"Cc unit not cooling Checked frost pattern on evaporator, small ice ball on cap tube, very low refrigerant charge. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Corina B
Job Details: 09/22/2022
"CC that the ice maker is not making enough ice. When arriving the doors were open could not get a temperature reading. Doors kept getting opened when I was there. Ran the ice maker, filled and cycled. Advised cust the ice maker make 8 cubes every 4 hrs. Will see a full bin in 72 hrs without no one using the ice. Called t/l Scott file # 7734648571. Lowered the temp in the freezer. Every 100 minutes and has to be below 8 degrees. App 115 cubes everyday. Every time the door is open takes 15 minutes to get back to temp."
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Independence, OH 44131
Corina B
Job Details: 09/22/2022
"CC that there is a loud noise in a spin. Confirmed. Found the bearings are worn. Will need the gearcase and slide. Cust is going to call whirlpool. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44129
Manny
Job Details: 09/22/2022
"Cc unit not working properly, unit stuck in emergency drain, reset and ran diagnostics no codes unit stuck trying to agitate, noticed unit had the old plastic shifter, replaced using TS#W10913953, ran diagnostics and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44120
Jason N
Job Details: 09/22/2022
"Cc unit displays close lid, does not start cycleRan diagnostics, manual lid lock test, lid does not lock. Replaced lid lock using misc. truck stock part. Ran manual lid lock test and auto cycle. All functions passed. Op test good. ; used 1 W11394572 (Lid lock) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS0
Near Highland Heights, OH 44143
Dan H
Job Details: 09/22/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Cleveland, OH 44124
Jason N
Job Details: 09/22/2022
"Cc unit not heating Checked all thermals, found heater element open. Customer argued that he thinks we were just out here and replaced that recently and that there should be some kind of warranty. Had office , MP, check history on unit, no repairs made by us. Customer declined repair at this time, estimate only. ; ordrng 1 DC97-14486A (Heater element)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Painesville, OH 44077
Dan H
Job Details: 09/22/2022
"Customer complaint that unit is not draining, confirmed, drain pump is receiving 120vac , drain pump is not pumping, unit needs new drain pump ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVT1
Near Ashtabula, OH 44004
Dan H
Job Details: 09/22/2022
"Customer complaint that unit is not draining, confirmed, found knock out plug still in garbage disposal, removed, unit drained, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Aurora, OH 44202
Brian M
Job Details: 09/22/2022
Installed sump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details: 09/22/2022
"Replaced adapter kit and fascia heater. Set temps back back to normal, good, Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2022
Found pulley squeaking replace dryer kit from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Bedford, OH 44146
Joe O
Job Details: 09/22/2022
"Cc: not workingFound ui glitched out. This is caused from main control not sending proper power. Needs main controlTim did not answer. Saved as estimate. Bill to for svc; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford, OH 44146
Joe O
Job Details: 09/22/2022
"Cc: tripping the gfiAdvised customer, not recommended to be connected to gfi outlet due to varying amp draw. Found no stored error codes. Ran test cycle. All functions working. Advised customer the gfi could be failing. Unit functioning as designed. Op test ok Spoke with Bj, Ok to service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Berea, OH 44017
David R
Job Details: 09/22/2022
"Replaced heater. Tested, good. Made note for customer to install screws on bracket. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/22/2022
Installed valve OP Test Ok I
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Warrensville Heights, OH 44128
Joe O
Job Details: 09/22/2022
Cc: not workingFound unit is receiving proper power. No indicator light on control. Found control has burn marks. Needs controlControl shows out of stock. Office to reschedule ; ordrng 1 W11419171 (Control)
We serviced a
GE DISHWASHER
Model DDT575SMF8ES
Near South Euclid, OH 44121
Joe O
Job Details: 09/22/2022
"Cc: leakingRan test cycle. Found unit leaking from vent. Found vent loose, vent came off as soon as I touched it. Tightened vent. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Lorain, OH 44052
Gabriel P
Job Details: 09/21/2022
"Found money making sound clean money,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Avon, OH 44011
Gabriel P
Job Details: 09/21/2022
Found no frost on evaporator and compressor not starting it has 7.03 amps will need control and compressor and uv dryer ; ordrng 1 W11224591 (Fan) and 1 WPW10466675 (Compressor) and 1 WPW10143759 (Uv) and 1 W11224256 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Elyria, OH 44035
David R
Job Details: 09/21/2022
"Customer had another company come out but never did anything. Cracked her counter, took pics for record. Cc unit not working. . Ran normal, no water going into unit but wash motor came on. Tried draining. Drain will not come on as well. Getting 120 to unit but not receiving voltage to either drain pump or water valve is suppose to be activated. Overfill switch checks good. 6/4, 8/3, 8/2 error codes. Customer will need new control, customer paid SVC only. Do not order parts,*** WPW10348269 drain pump; ordrng 1 W11225084 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 09/21/2022
"Came to replace gear case, removed top agitator and basket leaned unit back to replace gearcase and noticed all components have signs of water dmg unit will need all electrical components and harness replaced underneath, spoke to AB he advise to take pictures and advise customer that we will be reviewed, and to add parts as normal and will submit to wpl for review and final decision. Put unit together and advise customer of the above information ; ordrng 1 W11448788 (Lower harness) and 1 W10890624 (motor-drve) and 1 W10919003 (pump-water) and 1 W10815026 (actuator) and 1 W10866238 (capacitor)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF57R16FW08
Near Brook Park, OH 44142
Gabriel P
Job Details: 09/21/2022
Unit working as design customer had some questions on freezing opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Perry, OH 44081
Dan H
Job Details: 09/21/2022
"Customer complaint that smoke was coming out of the door, found control burned, harness melted, unit needs new harness and control, customer does not want repair at this time ; ordrng 1 W11035586 (Cntrl) and 1 W10871221 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Novelty, OH 44072
Joe O
Job Details: 09/21/2022
"Cc: not working, was loud in spinFound bearings excessively loud in spin. Found error code f7e5(shifter fault) f5e1(lid switch fault). Ran auto test. Lid is locking, unit is shifting. Ran normal cycle. unit will not fill. Needs gear case and controlCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10671342 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model PS960SL2SS
Near Moreland Hills, OH 44022
Joe O
Job Details: 09/21/2022
"Installed cooktop harness and control. Found ui still not responding. Controls not communicating. Needs main control, upper oven control, and uiParts show limited stock. Office to reschedule ; ordrng 1 WB27X40488 (Ui) and 1 WB27X29201 (relay daughter board) and 1 WB27X33144 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 09/21/2022
"Customer complaint of water going inside tub without run a cycle replace valve they had and also replace belt cause pulley was grinding with shield cause by overload also customer ask for neww appliance advise the we do not say not repairable if you can be fix we fix it thats up to the extended warranty to decide ran calibration and auto test pass,opt test ok ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Avon, OH 44011
Marie V
Job Details: 09/21/2022
"Cc that smells funny after using unit. Started unit. Pulled unit out . Had to removed vent and found that the one from behind wall looks like it was never connected to it, theres lint build up between the wall. Showed video to cust. They will call vent company to correct issue."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Marie V
Job Details: 09/21/2022
"Cc that the unit started while using it. Confirmed sparks pars on unit, verify rack, needs to be replaced. Called tech line they said to have the spark filed down, paint it and replace clips holders and rack. Office will contact once they have eta on the part. ; ordrng 1 W10803366 (Rack) and 1 W10840794 (Clip holder) and 1 W10840795 (Clip holder) and 1 W10482084 (Touch up paint.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 09/21/2022
"Steamed out evaporator replaced ui, control box and thermistor made sure heater turned on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Euclid, OH 44117
Corina B
Job Details: 09/21/2022
"CC that the measuring is not right, the ice maker is not working and can not open the freezer door. Confirmed. Found the freezer door frozen shut. Reschedule appointment to have unit defrost. Removed the filter and water came out. Advised cust to replace the filter. Ice maker is not cycling, Will need a new ice maker. We carry the ice maker on the truck. ; schdld next appmnt for 9/23 FRI 2-5"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Middlefield, OH 44062
Brian M
Job Details: 09/21/2022
Cc of leak Found leak coming from dispenser Needs dispenser Part not in stock office to schedule ; ordrng 1 W11524105 (Dispenser)
We serviced a
KENMORE DRYER
Model 11097872602
Near Ravenna, OH 44266
Brian M
Job Details: 09/21/2022
Cc of clicking noise Found burner not shutting off power to coils and causing a double click Advised on burner replacement ; ordrng 1 280119 (gas burner) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Mentor, OH 44060
Dan H
Job Details: 09/21/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Elyria, OH 44035
David R
Job Details: 09/21/2022
"Replaced comp and drier. When putting drier back in place by comp under cabinet, cap tube line broke at the cabinet. Took pics, cannot be repaired. Non repairable, Sending over info for documentation on tech-line online, new hours whirlpool techline is closed for right now but will context as soon as open and let them know this is non repairable. Called techline back after new hours, got in touch about after half an hour, documented, sent pics over phone. Whirlpool will document and be in touch with customer. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
David R
Job Details: 09/21/2022
"Valves check good. Ran diagnostics, good. All functions are working properly. Customer had questions about different cycles. Answered all questions. Good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 09/21/2022
Installed sump and heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNB01
Near Avon Lake, OH 44012
Angel
Job Details: 09/21/2022
Cc that water dispenser is not working. Confirmed tried dispensing water and it does not work paddle seems loose like its not making contact with switch or the tab broke removed ui cover and found that the tabs for the switch were broken will need to order the switch bracket. Got it to work for now for the customer so he can dispense water until I return toreLace bracket. ; ordrng 1 WP2180226 (Bracket)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LW
Near Euclid, OH 44143
Corina B
Job Details: 09/21/2022
"CC that the unit will not work was in a different apartment. Terminal block is hard wire. Turned the cooktop on and the oven to 350*, heated properly. No fault codes. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44103
Corina B
Job Details: 09/21/2022
Replaced the control and the fan. Advised cust to open the freezer door in the middle to have even pressure when closing. Door was opened on the left side. Brought core back for return. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/21/2022
Replace drain pump opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU940SCGQ2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/21/2022
CC that the unit is not draining. Confirmed. Unit is not draining. The ui is is not lighting up. Can hear the drain humming. The propeller is seized. Will need a ui and a pump. Ui is nla. ; ordrng 1 8051708 (Ui) and 1 W10428777 (Sump)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614qs6a
Near Painesville, OH 44077
Dan H
Job Details: 09/21/2022
"Installed new valve, op test good fresh food section"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Painesville, OH 44077
Dan H
Job Details: 09/21/2022
"Customer complaint of squealing noise, confirmed, found tub leaning towards the back of cabinet causing tub to rub drain hose against cabinet, leveled unit , no unusual noises now, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/21/2022
"Cc: intermittently not making iceFound temps in ff section at 40 degrees, freezer at 2 degrees. Cycled ice maker. Ice maker cycling and filling. Found cubes forming around ice maker shaft. Leveled unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Strongsville, OH 44136
Manny
Job Details: 09/21/2022
"Re control and console, ran calibration and diagnostics cycle op test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Strongsville, OH 44136
Manny
Job Details: 09/21/2022
"Cc measure fill not working verified and unit dispense 4oz when on 8oz, trying to calibrate but not going through, spoke to BJ he told me the way to calibrate, and opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Painesville, OH 44077
Dan H
Job Details: 09/21/2022
"Installed new control and evaporator fan motor, op test good"