We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Madison, OH 44057
Joe O
Job Details:
07/18/2023
"Cc: not heatingFound element open. Needs element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FEF326FSE
Near Geneva, OH 44041
Joe O
Job Details:
07/18/2023
"Cc: element brokenFound control tabs broke and fell in(customer does not want to repair control). Element open. Needs elementCustomer does not want to repair at this time; ordrng 1 316075103 (element,bake), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Mayfield Heights, OH 44124
Brian M
Job Details:
07/18/2023
Cc unit frosting Found little frost on upper middle ceilingCould not determine cause Door gasket is sealing Advised to watch
We serviced a
KENMORE DRYER
Model 11074642400
Near Mayfield, OH 44143
Brian M
Job Details:
07/18/2023
"Cc unit not drying/ heatingRan timed dry, unit functioning unit warms up coils do no re open Needs valve coils ; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Joe O
Job Details:
07/18/2023
Installed dispenser. Ran auto test. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Chardon, OH 44024
Brian M
Job Details:
07/18/2023
"Cx unit giving f8e4 error Verified Found water in tray Cleaned and re ran, found unit to have extra suds. Advised on soap. Replaced gasket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44135
Bill
Job Details:
07/17/2023
"Cc not cooling ff section, confirmed cc found 2 of the 3 air vents frozen over. Steamed air vents. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Concord Township, OH 44077
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is not making ice, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11224256 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Mentor, OH 44060
Dan H
Job Details:
07/17/2023
"Customer complaint that basket is loose and making noise, and something is leaking under unit, suspension is good, found grease all over motor and stator, unable to remove wash plate, unit needs new gearcase, motor, rotor, clutch,wash plate and slider; ordrng 1 W10752283 (Washplate) and 1 W11393685 (Gercase) and 1 W10734521 (Slider) and 1 W10915700 (Motor) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
GE REFRIGERATOR
Model DFE28JSHCSS
Near Columbia Station, OH 44028
David R
Job Details:
07/17/2023
"Replaced control, bi metal and sensors. Good. Op Test Ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Elyria, OH 44035
Marie V
Job Details:
07/17/2023
"Cc of unit not starting. Tested unit, worked. When ran diag found error code F5e2 door closed. Tested unit few times it did not wants to start with door close. Ordering door latch and control; ordrng 1 W11412299 (Latch) and 1 W11660283 (Control)"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mayfield, OH 44143
Corina B
Job Details:
07/17/2023
Replaced the control. Turned the dryer on to air flow no heat. Turned the time dry on cycling on and off. Brought back the core for return . Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near North Olmsted, OH 44070
Manny
Job Details:
07/17/2023
"Cc unit not advancing in cycle, verified and found code f7e5 for shifter issue, f9e1 for draining issue, check pump and one of the terminals was out of the connector, reinserted and tested. Unit drained but motor humming, replaced cap opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KP1
Near Madison, OH 44057
Jason N
Job Details:
07/17/2023
Cc unit leaking when dispensing waterFound dispense line leaking at valve connection. Line will not stay seated in valve. Unit will need valve replaced. Quoted customer for valve replacement. ; ordrng 1 242252702 (Valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPF4
Near Chagrin Falls, OH 44022
Jason N
Job Details:
07/17/2023
"Cc unit leaking inside freezer section Found ice buildup on freezer bottom, drain tray iced over. Cleared ice buildup on freezer bottom. Installed updated p-trap drain tube using truck stock part. Ensured good flow through drain. Op test good. ; used 1 W10619951 (Drain tube) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Elyria, OH 44035
Marie V
Job Details:
07/17/2023
Cc that the unit is not draining and it beeps. Confirmed found drain hose is pinched at the back. Replaced drain pump and corrected drain hose at the back. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, amount of shaking is normal, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVWH0
Near Lyndhurst, OH 44124
Corina B
Job Details:
07/17/2023
"CC that the door does not shut. Confirmed. The strike is bent and not closing the door. Will need a new strike. Cust can install ; ordrng 1 WP8580309 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.680827
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/17/2023
"Cc that unit makes a squeaky noise sometimes. Confirmed, found pulley does not spins. Will need dryer kit. Replaced from T/s , oiled rollers and pulley. Tested unit, no squeaking noise.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420NXBSS
Near Beachwood, OH 44122
Corina B
Job Details:
07/17/2023
CC that there is a loud noise and slowly making ice. Confirmed. Fz 5. Will need an ice maker if the new water shut off does not improve the ice. Cust is going to wait. ; ordrng 1 WR30X10093 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Aurora, OH 44202
Jason N
Job Details:
07/17/2023
"Cc unit upper rack pulls all the way outFound no track stops on upper rack rails, both missing. Ordering both stops. ; ordrng 2 WPW10508950 (Stop)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Shaker Heights, OH 44122
Corina B
Job Details:
07/17/2023
CC that the unit is not washing properly and a loud noise. Confirmed. Filter is dirty and the turbidity sensor is dirty. Cleaned both. Ran diag. No unusual noise. Advised Cust to clean filter. Opt test ok.
We serviced a
GE DISHWASHER
Model GDT630PSM6SS
Near Avon, OH 44011
Marie V
Job Details:
07/17/2023
"Cc that unit is not cleaning properly amd that it stops mod cycle and shuts off. Try to reboot but does not works. When arrived, power to unit was off. When turned back on unit stared working. Tested unit, it drains, if issue persists would recommend replacing control and panel. Cust will call back if they want to continue.; ordrng 1 WD21X29658 (Control) and 1 WD21X28002 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Seven Hills, OH 44131
David R
Job Details:
07/17/2023
Found sensor not plugged in. Corrected. Good. Op Test Ok.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MWE
Near Bay Village, OH 44140
Bill
Job Details:
07/17/2023
"Cc right front burner not coming on, could not confirm. Tested burner burner ignited immediately, spoke with customer customer stated they had just cleaned out the unit. Could have been moisture in the igniter area."
We serviced a
KENMORE WASHER
Model 110.2713241
Near Lakewood, OH 44107
Bill
Job Details:
07/17/2023
"Changed shifter coil, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pepper Pike, OH 44124
Corina B
Job Details:
07/17/2023
"CC that the light is not working in the freezer. Confirmed. Replaced the led light, still not working. Will need the side led. ; ordrng 1 W10876365 (Light)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Marie V
Job Details:
07/17/2023
"Cc that unit is not latching and is not washing. Confirmed, found belt off , corrected and tested. Replaced latch, was broken also shifter sounds like is struggling to shift. Replaced shifter and cam from T/S tested unit on auto test and ran calibration. Op test ok; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Parma, OH 44130
David R
Job Details:
07/17/2023
"Cc unit frost on FZ door. Customer said they just moved in this month, no paperwork on hand. Looks like unit will need FZ door gasket, tried to seal up in meantime. Customer needs to get paperwork sent in. Quoting for repair; ordrng 1 2159082 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Corina B
Job Details:
07/17/2023
"CC that there is no cold water. Confirmed. Replaced the valve. Tested, no leaking. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Solon, OH 44139
Corina B
Job Details:
07/17/2023
Replaced the bake element. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Marie V
Job Details:
07/17/2023
Replaced dampers. Tested unit. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Amherst, OH 44001
Marie V
Job Details:
07/17/2023
"Replaced burner, cap, gas line and gas valve. Tested burner. No smell of gas. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Royalton, OH 44133
David R
Job Details:
07/17/2023
"Cc unit not cooling, items not freezing. Found big ball of ice on FZ evap. Taking pressures. While running, 10 inch vacuum on low and 145psi on high. Unplugged, let sit for about 5-10 mins, pressures trying to equalize around 45 psi. Found ice on evap line but no frost pattern. Defrosted some ice, found hole in evap. Will need to replace compressor and evap again. Short line on steel line to drier. If cannot replace drier because of short line or cannot get any line out, will have to call techline at that point ; ordrng 1 WPW10507886 (Comp) and 1 W10836706 (Evap) and 2 W10843121 (Drier)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD22368TF1
Near Lakewood, OH 44107
Bill
Job Details:
07/17/2023
"Cc not cooling, confirmed cc 61 deg in ff -3 in freezer. Put unit in diagnostics, tested evap fan operated good. Tested damper could not hear damper operating. Ordered damper scheduled follow up for 7/21; ordrng 1 5304510255 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Warrensville Heights, OH 44122
Jason N
Job Details:
07/17/2023
"Cc unit long dry timesRan dryer test cycle on high heat/timed dry. Good heat from unit. Checked airflow at outside vent outlet. Found vent outlet 100% blocked with lint. Cleared lint ball from vent outlet, airflow restored/good airflow. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Cleveland, OH 44108
Jason N
Job Details:
07/17/2023
"Cc unit not spinning out, displays uL Ran test cycle, all functions passed, but can hear scrapping noise when sensing. Ran manual spin test, very loud bearing noise when in spin. Unit will need shaft and bearing kit. Quoted customer for repair. ; ordrng 1 W10435302 (Bearing)"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Willowick, OH 44095
Jason N
Job Details:
07/17/2023
"Installed flame sensor. Ran timed dry heat test, good flame and heat. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM1
Near Cleveland, OH 44102
Bill
Job Details:
07/17/2023
"Cc unit stopped working, confirmed cc unit unresponsive. Tested power going to unit 120v took front panel off, immediately spotted smoke marks on wire connectors. Took cover off control board, control board fried. Would need control board and harness, gave customer estimate for repairs. Customer stated they will buy a new unit.; ordrng 1 W10595568 (Control) and 1 W10871222 (Wiring harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Amherst, OH 44001
Marie V
Job Details:
07/17/2023
Replaced harness. Op test ok
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Timberlake, OH 44095
Dan H
Job Details:
07/17/2023
"Customer complaint of grinding noise, Started normal wash cycle, no grinding noise noticed, control shuts off immediately, unit needs new control; ordrng 1 WH22X35517 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Euclid, OH 44132
Dan H
Job Details:
07/17/2023
"Customer complaint that oven will not heat passed preheat, found unit not receiving 240vac, advised customer that they need an electrician to correct power supply"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Dan H
Job Details:
07/17/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chardon, OH 44024
Dan H
Job Details:
07/17/2023
"Customer complaint that basket is loose, basket is mounted properly, ran test cycle, unit completed test cycle, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Chardon, OH 44024
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is not draining or cleaning, started normal wash cycle, unit filled and began washing, Incoming water temperature at 86 degrees, canceled cycle, unit drained, repeated several times with same results, unable to duplicate the problem , unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Conneaut, OH 44030
Dan H
Job Details:
07/17/2023
"Installed new valve and fill assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44109
Corina B
Job Details:
07/17/2023
CC that the freezer is working and the ff is warm. Confirmed. Found the freezer fan not running. Ran diag the defrost came on. Steamed out the evap. The top part was ice and blocking the fan from running. Ran started up with no problems. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near South Euclid, OH 44121
Corina B
Job Details:
07/17/2023
Replaced the control and harness. Tested opt test ok. Brought back core to return
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Ashtabula, OH 44004
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is not washing dishes, found 1vac to unit, advised customer that they need an electrician to correct power supply"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44109
Bill
Job Details:
07/17/2023
"Changed latch and strike, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near Middleburg Heights, OH 44130
David R
Job Details:
07/17/2023
"Cc ice build up frost in FZ, icemaker not working, noise when getting water from dispenser. Icemaker motor is stuck and not advancing. Frost build up is from gaps in FZ gasket. Noise when dispensing water is coming from filter head. Will need icemaker, filter head, FZ gasket. Customer paid svc, do not order parts ; ordrng 1 W10884390 (Icemaker) and 1 W11346623 (Filter head) and 1 W10443319 (Door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
Marie V
Job Details:
07/17/2023
"Replaced control, fill line, heater and fan.op test okBrought core for return"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KE1
Near Columbia Station, OH 44028
David R
Job Details:
07/17/2023
"Cc SY CE error code. Unit manufactured 2/10. SY CE error code, this means there is a communications issue. Unplugged unit, waiting 15 mins. Checking both main control and UI. Wires look good, no signs of damage. Control boards, blew all dust off. Plugged backed in, main control clicking and not turning unit back on. Recommend replacing main control and UI. ; ordrng 1 5303918514 (Main control) and 1 241973711 (UI control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rocky River, OH 44116
Manny
Job Details:
07/17/2023
"Cc unit making a thumping noise, verified and unit making noise, and gets louder as it goes, took apart and noise coming from wheel and housing, ordering wheel and housing,.; ordrng 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Middleburg Heights, OH 44130
Manny
Job Details:
07/17/2023
"Cc unit making a popping noise when door is opened or closed, verified and door popping, removed door panel and noticed that the vapor barrier was making the popping noise, found hinge receiver worn out, unit needs tub and hinges,.; ordrng 1 W10681512 (tub-dishwr) and 1 W11612302 (Hinge left) and 1 WP8534853 (door hinge right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Parma, OH 44129
Manny
Job Details:
07/17/2023
"Cc unit not cooling, verified and evap covered in frost, unit not defrosting, heater wire out of connector, unit will need control and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"
We serviced a
AMANA WASHER
Model DLW330RAW
Near Parma, OH 44134
Manny
Job Details:
07/17/2023
"Cc unit leaking, verified and removed access panel, ran rinse cycle and unit leaking from the Transmission shaft and from the basket next to drain port, when unit tried starting the motor started smoking, transmission is rusted due to the water coming through it and its locked up, transmission is Discontinued.; ordrng 1 40065301 (Transmission (discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Broadview Heights, OH 44147
Manny
Job Details:
07/17/2023
"Cc unit wasnt cooling, but now it is, customer stated that the unit wasnt cooling so he had it unplugged, and plugged it back in, and now its cooling, verified and temps are good, customer has a thermometer in the unit and its reading 5 degrees next to the vent, compressor sounds good, advise customer monitor the unit and if any issue to let us know and well take another look. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, OH 44147
Manny
Job Details:
07/17/2023
"Cc unit not cooling, verified and compressor locked up, pre id compressor is damaged, customer stated that the box was partially open and the that the compressor looks like was coming out of the box, compressor both suction and discharge lines bent, box was open and missing filter and the rubber feet, the compressor was sideways with no padding, reordering compressor.; ordrng 1 W11574734 (Comp kit)"
We serviced a
GE RANGE
Model PB975SP6SS
Near Painesville, OH 44077
Jason N
Job Details:
07/17/2023
"Cc unit fault code f610Confirmed fault f610 on display. Fault per tech sheet states RPSM board communication fault. Checked all wiring for proper connections. Called GE techline, replace RPSM board and/or harness to main board. Customer declined repair at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Brecksville, OH 44141
Manny
Job Details:
07/17/2023
"Replaced icemaker, icemaker homes and fills, advise customer to allow 24 hours for proper ice production and up to 72 hours for a full bin. Opt test ok"
We serviced a
KENMORE DISHWASHER
Model 58715188400
Near Perry, OH 44081
Jason N
Job Details:
07/17/2023
Installed door link springs. Door op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near LaGrange, OH 44050
Marie V
Job Details:
07/17/2023
Cc that top rack is falling out. Confirmed. Replaced rails. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Independence, OH 44131
Bill
Job Details:
07/14/2023
"Cc rust on bleach dispenser, confirmed cc changed lid of unit."
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Avon, OH 44011
Marie V
Job Details:
07/14/2023
"Replaced coils, removed lint and oiled rollers and pulley. Tested unit. Is cycling properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Manny
Job Details:
07/14/2023
"Cc unit not advancing in cycle, ran diagnostics and found codes 5-4 and 5-2 both for latch, replaced using TS#W11307244, ran test cycle, opt test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Shaker Heights, OH 44120
Corina B
Job Details:
07/14/2023
"Cust showed pop, sent pic. CC that there is. Squealing. Confirmed. Replaced the dryer repair kit. Tested. Opt test ok. Advised Cust to clean lint trap after every use."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Bill
Job Details:
07/14/2023
"Cc not working, could not verify. Unit started soon as I pushed button, how ever diagnostic was a little funny. First time went strait into manual test, sec went to displaying software version. Third time acted normal where I was able to pull f6e2 com error. Ordered new Ui and control. Follow up scheduled for 7/19; ordrng 1 W11429620 (Control) and 1 W11135391 (Ui)"
We serviced a
KENMORE DRYER
Model 110.76922502
Near Lorain, OH 44055
Marie V
Job Details:
07/14/2023
"Cc that unit is not heating. Confirmed, found ignitor is working but coils failed. Will need new coils. Cust will buy new dryer. ; used 1 279834 (COIL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KP1
Near Madison, OH 44057
Dan H
Job Details:
07/14/2023
"Customer complaint that unit is leaking water, confirmed, found water leaking from fill tube at valve, reset connection, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Marie V
Job Details:
07/14/2023
"Cc that unit is making a loud noise while spinning. Confirmed, found that back panel it was dented , and when is spinning its making the noise. try adjusting not good. Will need new panel. ; ordrng 1 W11486091 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Seven Hills, OH 44131
Bill
Job Details:
07/14/2023
"Cc will not operate, confirmed cc. Removed back ohms tested thermal fuse, found open. Replaced thermal fuse from truck stock. opt test good.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW
Near Avon, OH 44011
Marie V
Job Details:
07/14/2023
"Cc that unit was making a banging noise while spinning and that wants to make sure it was properly installed. Unit is level, found drain hose is hitting the back wall causing the banging noise, adjusted and tested unit, showed cust. Hoses are correct. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Chagrin Falls, OH 44022
Manny
Job Details:
07/14/2023
"Replace control and lower harness ran bake test and good heat, opt test ok took core for return"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44134
Corina B
Job Details:
07/14/2023
CC that the unit does not start. Confirmed. Found the outlet has no power. Ran an extension cord to a different outlet. Unit started working. Will need an electrician. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, OH 44140
Marie V
Job Details:
07/14/2023
"Replaced control, pump and harness. Tested unit. Op test okBrought core for return"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Perry, OH 44081
Dan H
Job Details:
07/14/2023
"Customer complaint of noise, , found lint build up on blower wheel, cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Perry, OH 44081
Dan H
Job Details:
07/14/2023
"Customer complaint of clunking noise during spin cycle, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Brecksville, OH 44141
Bill
Job Details:
07/14/2023
"Cc frost in freezer, confirmed cc. Ordered new door gasket for freezer and door bin lid. Office to follow up as gasket was out of stock.; ordrng 1 W11348580 (Door bin) and 1 W11625072 (Door seal)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Berea, OH 44017
Manny
Job Details:
07/14/2023
"Cc unit not advancing in cycle, verified and found codes F7E5 for shifter issues and f7e6 for motor issues, removed pulley cover and belt slips on pulley, replaced pulley and shifter, opt test ok; used 1 W10913953 (Shifter), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bay Village, OH 44140
Marie V
Job Details:
07/14/2023
"Cc of a noise when unit starts it comes from shifter and gearcase. Replaced gearcase, washplate, cap , motor. Also shifter from T/s. Ran auto test. Op testok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Sheffield Lake, OH 44054
David R
Job Details:
07/14/2023
"Replaced gearcase, clutch and slider. Ran diagnostics and calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Township, OH 44138
Manny
Job Details:
07/14/2023
"Cc unit not dispensing ice, and when it does only crush, verify and unit only dispense crushed ice, remove bin and empty ice, check blades and good reinstalled bin and noticed that the arm was bent and No going into the lever, pull bin out and fix arm, try dispensing cubes and it does, switch to crush and good opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Rocky River, OH 44116
Marie V
Job Details:
07/14/2023
"Replaced pads, tested unit. Working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brook Park, OH 44142
Bill
Job Details:
07/14/2023
"Cc noise, and water leak, confirmed water leak could not confirm noise. Water valve gave out and was leaking, customer had water when I arrived. Had them turn on and immediately found leak. Shut water off, customer stated they will not fix, in fear of another leak."
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRBB
Near Reminderville, OH 44202
Joe O
Job Details:
07/14/2023
"Cc: not workingFound no power found to unit. Found unit is connected to gfci protected outlet, with multiple other items on same circuit. Advised customer with varying amp draw of unit, unit should be on its own dedicated circuit. Unit cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Kent, OH 44240
Joe O
Job Details:
07/14/2023
"Cc: frosting in vents to ff section, condensation in ff section! Bottom of cabinet bows outCust stated he has had to thaw unit multiple times from frost buildup in vents. Found cabinet to liner bowed out, not sealing, allowing warm air to enter ff section. Dents on both front lower corners of unit. Customer stated unit has not moved since installed. Called whirlpool tech line spoke with rob. Sent pics. He stated is a damaged unit. Non repairable issue, and to call trade care. Called whirlpool trade care. Stated unit Sent to product exchange"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Kent, OH 44240
Joe O
Job Details:
07/14/2023
Cc: fan noiseFound noise is coming from refrigerant running through the lines. Adjusted insulation on cap tube. Advised customer to monitor. Op test okCustomer showed pop
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Parma Heights, OH 44130
Corina B
Job Details:
07/14/2023
CC that the unit is leaking. Confirmed. Found the drain hose not seated properly. Reseated the drain hose. Found the garbage disposal knock out was still in. Removed the knock out. Tested. No leaks. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Ravenna, OH 44266
Joe O
Job Details:
07/14/2023
"Cc: no power, not fillingFound power cord loose. Re adjusted power cord. Found unit is filling but not washing. Tested power to pump. Receiving proper power. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Independence, OH 44131
Corina B
Job Details:
07/14/2023
CC that the unit is not turning on. Confirmed. Found the knob on the timer cracked. Will need a new knob. Cust can install part. ; ordrng 1 W11675852 (Knob)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Ravenna, OH 44266
Joe O
Job Details:
07/14/2023
Installed control(w11429620 took core) ui(w11135391) and latch(w10810403). Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Joe O
Job Details:
07/14/2023
Cc: jumps sensing to doneFound error codes f7e4(basket reengagement failure) f6e3(communication error). Found unit is not shifting. Found slider broken. Replaced slider. Tested. Op test ok; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Manny
Job Details:
07/14/2023
"Cc unit not working, verified and unit flashing code 2-2 for ui not responding, took panel off and found ui harness broken and control with only 2.7vdc, ordering control and UI; ordrng 1 W11165145 (console) and 1 W11120155 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Berea, OH 44017
Marie V
Job Details:
07/14/2023
Replaced control. Ran calibration. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Westlake, OH 44145
Manny
Job Details:
07/14/2023
"Cc unit making a creaking sound, verified and noise coming from damper, replaced damper, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/14/2023
"Replaced water valve, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG STACK W/D
Model MED8630HW0
Near Elyria, OH 44035
David R
Job Details:
07/14/2023
"Replaced repair kit. Ran, good. Leveled, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rocky River, OH 44116
Bill
Job Details:
07/14/2023
"Cc unit not operating, confirmed cc found fault code f7e1 changed shifter from truck stock. Ordered control, Ui, and capacitor. Office to follow up, as Ui is out of stock.; ordrng 1 W11395618 (Cap) and 1 W11513246 (Control) and 1 W11662366 (Ui), used 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44108
Bill
Job Details:
07/14/2023
"Cc unit not heating, changed thermal fuse, high level thermostat, thermostat. Tested unit, element would cut off at around 210 deg. Found heating element to continue glowing after unit went in to cool down. Changed element from truck stock. Tested new element shut down a 250 deg, kicked back on at around 210 deg. Also shut down when unit hit cool down state. Opt test good.; used 1 279838 (Element) from stock"
