We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/22/2021
Installed the new part op tested good
We serviced a
KENMORE RANGE
Model 790.9621940A
Near Eastlake, OH 44095
Jeff M
Job Details: 03/22/2021
I turn the oven on it preheated to 350 unit tested good cannot duplicate an issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Cleveland, OH 44115
Corina B
Job Details: 03/22/2021
CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in compressor and fans turned on. No frost pattern on the evap. Will need an evap and compressor.; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
AMANA REFRIGERATOR
Model BB20VE
Near Middlefield, OH 44062
Brian M
Job Details: 03/22/2021
Installed thermostat control OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 03/22/2021
Cc unit not advancing Found drain hose laying on floor Advised that unit is just filling and draining Customer moved hose to wash sink Ran test until unit reached wash OP Test Ok
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS
Near Mentor, OH 44060
Dan H
Job Details: 03/22/2021
"Customer complaint that unit shut off and ice melted, unit off when tech arrived turned unit on, unit started making ice, unit keeps shutting off on its own, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11034363 (Cntrl)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Avon Lake, OH 44012
Corina B
Job Details: 03/22/2021
"CC that the ice maker is not working and the left hand door is not shutting. Cycled ice maker not cycling. Will need a new ice maker. Office will to reschedule appointment part is out of stock; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling), and 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFS00
Near Mayfield, OH 44143
Jason N
Job Details: 03/22/2021
"Installed shaft coupler and ice chute plate. Turned ice maker on. Ran ice dispenser test, op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near University Heights, OH 44118
Jason N
Job Details: 03/22/2021
"Cc unit needs both ff doors replaced and back cabinet cover.Reap,fed both ff doors using customer supplied parts. Replaced back cabinet cover using customer supplied part. Leveled doors. Tested dispense functions on LH door. Tested good. Customer satisfied with appearance. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/22/2021
"Cc unit freezing food in ff sectionCustomer stated she tries to change temps and it doesnt change. Found unit temps reading 33 degrees in ff compartment. Ran diagnostics thermistors tests, ff and freezer reading properly. Checked damper operation, damper operation good. Calibrated temperature setting +3 degrees in both ff and freezer sections. Set ff temp to 38 degrees. Advised customer to avoid placing product right in front on rear vent opening and allow 24 hrs for temp changes to take effect. Op test good."
We serviced a
SAMSUNG DRYER
Model DV45K6200GWA3
Near University Heights, OH 44118
Jason N
Job Details: 03/22/2021
Cc unit making a buzzing noise in cycleCustomer stated this is a new noise since last service. Confirmed buzzing/vibration noise from unit. Pulled unit apart. Checked for loose components. Ran motor separately. Found buzzing to be coming from 3rd coil valve on gas valve assembly. Removed and reseated and tightened down. Ran operation test several times. No abnormal noise heard at this time. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near University Heights, OH 44118
Jason N
Job Details: 03/22/2021
Cc unit needs door leveledLeveled unit doors using cabinet adjustments and RH door jack bolt. Customer satisfied with leveling. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Beachwood, OH 44122
Jason N
Job Details: 03/22/2021
"Cc unit water dispense not working correctly.Customer stated unit will make a noise when dispensing water also water is cloudy, stated it just recently started. Confirmed noise coming from door water line junction. Connection is good, sealing properly, dispenser is not dripping. Ordering inlet valves and regulator. Could not re level unit, LH adjustment for threads stripped. Ordering LH roller adjustment assembly as well.; ordrng 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve) and 1 WPW10515763 (Left roller) and 1 W10786952 (Regulator)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, OH 44011
Marie V
Job Details: 03/22/2021
"Cc that the 7nit said that it sounds like a jet and that it shakes a lot. Rand diag no error codes , ran auto test, pass. Put unit on high speed spin and it shakes on the left side found a dent on unit the other sides are good and do not shake. Cust will call Home Depot because they had the unit taken in and out twice and dented the unit. Explain cust how unit operates op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Hiram, OH 44234
Brian M
Job Details: 03/22/2021
Cc of noise Found issue to be idler pulley Customer had pulley put in on OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Beachwood, OH 44122
Jason N
Job Details: 03/22/2021
Installed door hinge bushing. Door opening and closing properly. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/22/2021
Cc unit goes from sense to done Found that to be the case once in awhile Reset control Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Solon, OH 44139
Brian M
Job Details: 03/22/2021
Installed listed parts Ran auto test no leaks Advised to let cure for 24 hours
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Elyria, OH 44035
David R
Job Details: 03/22/2021
"Found bugs and bug droppings all throughout back of unit, even some inside the insulation. Documented, took pics, let Lowes know, they had me put it outside. Calling whirlpool to document as well. Chris. Documented, adding pics to send to whirlpool. ordrng 1 W11175523 (Control panel) and 1 W11314391 (Control) and 1 WPW10434452 (Switch) and 1 WP3149404 (Switches) and 1 WP3149400 (Switch) and 1 W11416047 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Avon, OH 44011
Marie V
Job Details: 03/22/2021
Cc that the unit squeaks. Started unit could not duplicate the noise. Took unit apart and found a roller rusted. Replaced roller from T/S and used zoom spout to lubricate unit . Put it back together and tested. Sounds good . Op test ok ceased ; used 1 WPW10314173 (Roller) from stock
We serviced a
WHIRLPOOL WASHER
Model wtw5500xw2
Near Beachwood, OH 44122
Dan H
Job Details: 03/22/2021
"Customer complaint that unit is over flowing, ran diagnostics found f8e1(long/no fill), f8e3(over flow condition), and f5e1(lid switch fault), lid locks, pressure hose is clear, started normal wash cycle, ; ordrng 1 W10480305 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MHKXMB04
Near Beachwood, OH 44122
Dan H
Job Details: 03/22/2021
"Customer complaint unit is not cooling, freezer section temperature at 55 degrees, fresh food section temperature at 65 degrees , nothing is running, advanced timer, evaporator fan, compressor, and condenser fan all started, good frost pattern formed, unit needs new thermostat, customer does not want repair at this time ; ordrng 1 WP2204605 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near North Ridgeville, OH 44039
David R
Job Details: 03/22/2021
"Loose handle, corrected."
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Westlake, OH 44145
David R
Job Details: 03/22/2021
"Replaced parts. Tested, good. Give 24 hours to return to normal temps. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Olmsted Township, OH 44138
David R
Job Details: 03/22/2021
"Customer complaint, too much ice. Found Icemaker arm was not in the correct spot. Corrected. Customer still had questions about Icemaker and overflow of ice. Let know that should take care of the problem, gave them an estimate for new Icemaker if need be in the future. Customer paid SVC. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Kent, OH 44240
Brian M
Job Details: 03/22/2021
Installed leds OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Aurora, OH 44202
Brian M
Job Details: 03/22/2021
Installed filter head OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Cleveland, OH 44110
Jason N
Job Details: 03/22/2021
"Cc unit making a knocking sound.Customer did not have pop to show, left house when we got there. Customer stated unit is not making the sound anymore.Unit not making any abnormal sounds when tested. No abnormal noises heard. Could not duplicate a knocking noise at this time. Unit is operating as designed."
We serviced a
WHIRLPOOL ICEMAKER
Model WRX735SDHV01
Near Kent, OH 44240
Brian M
Job Details: 03/22/2021
Installed ice maker Ran test harvest OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44134
Dan H
Job Details: 03/22/2021
"Customer complaint of loud noise, confirmed, , found wrong sized belt installed on unit causing idler pulley to rub on motor pulley, unit needs new belt ; ordrng 1 WPW10198086 (Belt)"
We serviced a
GE DRYER
Model DBSR463GG7WW
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/22/2021
"Cc: not heatingFound no air flow coming out of venting. Found gas coils overheating and not opening. Customer needs venting cleaned. Need gas coilsCustomer does not want to repair at this time; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER ELE
Model MEDB200VQ0
Near Solon, OH 44139
Dan H
Job Details: 03/22/2021
"Customer complaint that unit is not drying properly, installed new grill and door latch, unit is not heating, display is flashing L2, unit is receiving correct power from supply, found thermal cut off open, unit needs new thermal cut off; ordrng 1 280148 (Cut off kit)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Bedford Heights, OH 44146
Joe O
Job Details: 03/22/2021
Cc: fills then drainsCustomer states unit will not go past sensing cycle. Found error codes f2e1(stuck key) f0e5(off balance). Ran auto test. Ran normal cycle. Unit filling and washing. Ran calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/22/2021
"Cc that the new door started to break again. Took pics. Replaced the hinges, will order new door because it started to crack also will need new small hinges and screws. ; ordrng 1 W11259006 (Lid) and 4 W11404293 (Screw)s and 1 WP8563965 (Hinge wire left) and 1 WP8572974 (Hinge wire right)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Westlake, OH 44145
Corina B
Job Details: 03/22/2021
"CC that the unit does not spin. Ran diag f1e2 motor control. Checked the tub, the splines are broken. Part is still in warranty. Office needs to reschedule appointment. ; ordrng 1 W10901175 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Cleveland, OH 44109
Marie V
Job Details: 03/22/2021
Replaced control. Ran auto test and calibration. Unit is working as designed. Op test okBrought core for return.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Maple Heights, OH 44137
Joe O
Job Details: 03/22/2021
"Cc: not cooling properlyFound temps in ff section at 49 degrees, and freezer at 44 degrees. Found ball of ice on evap cap tube. Found unit has no frost pattern. Checked amp draw, found unit only pulling .56 amps. Needs compressor, evaporator and drierCompressor under 10 year part only warranty; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG DRYER
Model MEDB950YW2
Near Brook Park, OH 44142
Dan H
Job Details: 03/22/2021
"Customer complaint that steam doesnt work, door doesnt close and lint trap holder is broken , unit is not connected to water, advised customer that unit must be connected to water for steam to work, unit needs new door latch and strike, and lint trap holder, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10111905 (Latch) and 1 W10295405 (Strike) and 1 W11129408 (Housing) and 1 W11117302 (Grill)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near North Royalton, OH 44133
Dan H
Job Details: 03/22/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHS00
Near Cleveland, OH 44128
Joe O
Job Details: 03/22/2021
"Cc: leaking from water dispenser, not dispensing iceFound mounting bracket broke on dispenser, and water fitting broke. Customer also asked to order new paddles. Needs water fitting, bracket, and paddles.; ordrng 1 WP2180226 (bracket) and 1 WP4388152 (fitting) and 1 2203562B (arm,ice dispensr (bl) and 1 2203561B (arm,water dispr (bl)), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Marie V
Job Details: 03/22/2021
Replaced parts. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 03/22/2021
Installed new parts unit tested good the LED light and the freezer was out I replaced it with truck stock everything started flashing uninstall the light needs new LEDs and module board; ordrng 1 W11205082 (Led) and 1 W10695459 (Led) and 2 W11462342 (Led)s and 1 W10804160 (Led control)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44135
Dan H
Job Details: 03/22/2021
"Customer complaint that start button is not working, ran diagnostics no error codes found, user interface test passed, unit is operating as designed"
We serviced a
JENN-AIR RANGE
Model JES9750CA00
Near Deerfield, OH 44411
Brian M
Job Details: 03/22/2021
Cc of long pre heat Ran test bake to 350 took 17 min for it to reach temp used thermal coupler to measure temps unit is operating properly at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cleveland, OH 44111
Dan H
Job Details: 03/22/2021
"Installed new hub, wash plate, and agitator bolt, op test good"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Marie V
Job Details: 03/22/2021
Cc that the door has a dent on it. And new door has a dent as well. Will have to order a new one. I took pics. ; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Cleveland, OH 44113
Dan H
Job Details: 03/22/2021
"Customer complaint that unit is not filling up properly, ran diagnostics found f8e1(long/no fill) error code, found no hot water to unit, advised customer that they need a plumber to fix hot water, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Olmsted Township, OH 44138
David R
Job Details: 03/22/2021
"Cc dishes are not getting clean. No error codes coming in diagnostics. Tested, went through diagnostics fine. Not working cool in normal cycle. Ordering wash motor, dispenser, control.; ordrng 1 W11087376 (Pump wash motor) and 1 W10861000 (Dispenser) and 1 W11305296 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Westlake, OH 44145
Corina B
Job Details: 03/22/2021
"CC that the unit does start all the time. Ran diag f5e1 lid switch fault. Checked lid switch failed. Will need a new lock; ordrng 1 W10861642 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS
Near Westlake, OH 44145
Corina B
Job Details: 03/22/2021
CC that the ice maker is not making ice. Found the ice maker arm in the off position. Ice maker cycled and filled. Optest ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Columbia Station, OH 44028
David R
Job Details: 03/22/2021
"Let customer know that the office will reach out to her when the parts tracking is available, for rescheduling ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Rocky River, OH 44116
Corina B
Job Details: 03/22/2021
CC that there is a loud noise. Found the support roller is worn and the idler pulley. Replaced the pulley and support roller. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, OH 44134
Corina B
Job Details: 03/22/2021
Replaced the parts listed. Ran a calibration. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
David R
Job Details: 03/22/2021
"Customer said unit is not making noise now, hasnt for the past couple of days. Still here to check out. Ran diagnostics, ran components on individual activations. Took a look under, good. Checked between agitator. Good. No error codes. No noise as of today. Unit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/22/2021
CC unit not draining. Replaced drain pump and unit still not draining. Found drain hose extension kinked. Will need new hose. ; ordrng 1 8269144A (Drain hose)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/22/2021
Replaced the control and ui. Started a bake cycle. Optest ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details: 03/22/2021
"Cc: interior lights not workingFound freezer led out, and 4 leds out in ff section. Needs led modulesLed modules out of stock. Office to reschedule; ordrng 5 W11462342 (Led module)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near LaGrange, OH 44050
David R
Job Details: 03/22/2021
"Cc some loads not coming out dry. No error codes. Ran diagnostics cycle, good. Ran a factory calibration, good. Ran component test mode. All spin modes are working. Advised customer of making sure spin is turn on, recommend fast. Can also use the drain/spin cycle for heavier or any loads to help dry more as well. Put a load of rowels in. Went through and got them wet. Ran a drain and spin cycle on fast. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Oberlin, OH 44074
David R
Job Details: 03/22/2021
"Cc unit not cooling on FF side. Found the the diffuser is not opening, motor not moving, found build up of ice. Removed ice from inside diffuser and motor still not moving. Gave estimate to customer. Customer said unit still under warranty, just got 6 months ago. Do not have receipt. No SVC collected. Customer calling whirlpool. ; ordrng 1 W11164593 (Diffuser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WSF26C2EXF01
Near Euclid, OH 44132
Joe O
Job Details: 03/22/2021
Cc: Leaking from water filter when dispensing waterFound water leaking from filter housing when filter is installed. Needs filter housingAlso advised customer to order new filter before return; ordrng 1 WPW10238123 (housing)
We serviced a
WHIRLPOOL DBL WALL OVEN
Model GBD277PRS01
Near Warrensville Heights, OH 44128
Joe O
Job Details: 03/22/2021
"Cc: no display, only oven lights are workingFound ui will make noise but unit will not start. Found control receiving proper power. Needs controlControl is no longer available. ; ordrng 1 8303883 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesterland, OH 44026
Joe O
Job Details: 03/22/2021
"Cc: leaking from rear seam on tubFound unit leAking from gap in tub seam. Needs tubTub out of stock, office to reschedule; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, OH 44053
Marie V
Job Details: 03/22/2021
"Cc that the unit leaves white spots on black clothes, ran diag no error codes. Cold valve and hot valve are good. advice cust to use 1 to 2 tablespoons of detergent and 6 to 7 bath towels = a full load. Advice to dilute the fabric softener to avoid staining clothes. Cust is using affresh to clean washer . Op test ok."
We serviced a
CROSLEY WASHER
Model CAW9244DW0
Near Cleveland, OH 44108
Jason N
Job Details: 03/22/2021
"Installed main control. Ran auto test and calibration. All functions passed. Customer started normal wash cycle. Unit filled with water to proper level, advanced into wash cycle. Operation test good."
We serviced a
MAYTAG WASHER
Model LAT5005AAE
Near Madison, OH 44057
Jeff M
Job Details: 03/22/2021
The smell the customer was smelling was coming from the motor. All the year oil leaked out the bottom of the machine causing the transmission to require a lot more power to move because its starting to freeze up. Most the parts required to even fix this machine are discontinued
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44052
Marie V
Job Details: 03/22/2021
"Cc that she wash washing a rug and that when she look inside it was still wet so she set it to drain and spin and the rug was still there soaking wet. Ran diag found error code of F0E5 off balance , F0E2 over suds condition detected , F7E7 motor unable to reach target RPM. Ran auto test, pass. Advice cust to clean washer with affresh once a month and if unit goes of balance or more than 1-2 tablespoons of detergent is been use will cause some problems on unit and make the unit go into a float mode just like when we plugged unit in. 6-7 bath towels = a full load. Ran calibration op test ok"
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/19/2021
Installed tub boot Turned unit around installed hoses Ran test cycle OP Test Ok
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Madison, OH 44057
Jeff M
Job Details: 03/19/2021
The unit does not register the door being closed needs a new latch and control board; ordrng 1 WD21X24900 (Control) and 1 Ship and 1 WD21X10490 (Lock)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Ravenna, OH 44266
Brian M
Job Details: 03/19/2021
"Cc unit not cooling properly Found frost build up on outer evap wall Tried to put unit into forced defrost would not go Needs control and advised on replacing wiring harness in freezer ; ordrng 1 WPW10487766 (harns-wire) and 1 W11035836 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/19/2021
Cc unit not filling Found valve not opening all the way to allow a full fill Needs after valve ; ordrng 1 WPW10327249 (water intake valve)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Ravenna, OH 44266
Brian M
Job Details: 03/19/2021
Cc not starting Found customer closing door to softly causing switches not to work Advised on closing properly OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Streetsboro, OH 44241
Brian M
Job Details: 03/19/2021
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 03/19/2021
Installed tub hub and washplate OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/19/2021
"Called cust, part hasnt arrived yet. Reschedule her for nex Wednesday the 24, if the part gets there before cust would like to be in a cancellation list,please and thank you.; schdld next appmnt for 3/24 WED !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, OH 44138
David R
Job Details: 03/19/2021
"Motor will not come off from bracket, impeller is stripped. New solenoid is having problems as well. ; ordrng 1 W11265135 (Ui) and 1 WPW10309864 (Divider bracket) and 1 W10118612 (Divider) and 1 WPW10309866 (Solenoid)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Dorset, OH 44032
Brian M
Job Details: 03/19/2021
Installed control and valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 03/19/2021
"Cc unit shuts off after 5-10 minutesCustomer stated unit will shut off after 5-10 minutes into cycle, will have to let sit for a few hours, then unit will be able to be restarted. Ran dryer op test, unit shut down after 1 minute. Checked connections in back of unit, found N not connected to terminal block, G just hanging inside. Corrected power cord installation. Ran operation test for 10 minutes on high, dryer cycling properly. Op test good."
We serviced a
GE RANGE
Model JB750SJSS
Near Roaming Shores, OH 44085
Brian M
Job Details: 03/19/2021
Installed handle
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
David R
Job Details: 03/19/2021
"Replaced both parts. Tested. Ran a test diagnostics cycle. Good. Went through factory calibration. Tested quick wash, good. All components functions are correct. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3018LSD
Near Madison, OH 44057
Jeff M
Job Details: 03/19/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW0
Near Beachwood, OH 44122
Joe O
Job Details: 03/19/2021
"Cc: long dry timesFound unit did not have good air flow. Pulled lint screen, found lint screen completely blocked up. Advised customer to clean lint screen every load. Op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near Broadview Heights, OH 44147
David R
Job Details: 03/19/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Broadview Heights, OH 44147
David R
Job Details: 03/19/2021
"Cc of fan noise in FZ. Loud. Could hear as I was coming through front door. Saw a little bit of ice build up on back FZ evap cover. Gasket test good. Took cover off to check fan, ice/frost building up on evap. Motor is not spinning around, just stuck going back and forth. Also looks like defrost issue. Will need fan motor, comes with harness for evap. Will need to steam all ice build up from evap. Removed enough ice for noise not to happen for now.**customer paid SVC. Do not order parts ** customer calling whirlpool ** 2 job count; ordrng 1 WPW10276647 (Fan motor with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Joe O
Job Details: 03/19/2021
"Cc: chatter when getting water, ice maker bail arm not functioningFound bail arm came out of ice maker. Not seated correctly. Found unit is making hollow cubes. Found low water pressure at water dispenser. Placed water filter bypass on filter housing, found water pressure returned and chatter stopped. Customer needs new water filter."
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Seven Hills, OH 44131
David R
Job Details: 03/19/2021
"Cc when delivered unit control panel crack, also cannot put racks on top or 2nd top shelf. Tested. First self only went half way scrapping sides and same with 2nd shelf. Found frame is bent on top left not allowing shelves to completely sit correctly. Called techline. Documented that frame is bent in oven, non repairable. Techline said for customer to call customer service with file number. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Shaker Heights, OH 44122
Joe O
Job Details: 03/19/2021
"Cc: low water pressure, chatterPlaced bypass on filter housing, found water pressure returned. Needs water filter."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/19/2021
The machine had an overload code I cleared the code I went through proper loading procedure with the customer unit tested good
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFU7165DW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/19/2021
Upon my arrival the unit had an average temperature of about 10* inside the machine its been running. correctly for about a week now. I was unable to duplicate an issue everything appears to be normal. The unit is plugged into a GFI outlet I do know its not recommended to have appliances plugged into GFIs. But the unit is operating correctly at this time
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/19/2021
Installed control board. Unit display now fully functional. Ran heat op test. All functions normal. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44127
Dan H
Job Details: 03/19/2021
"Installed new sump assembly and control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near South Euclid, OH 44121
Dan H
Job Details: 03/19/2021
"Customer complaint that drum is not spinning, confirmed, found motor pulley broken and belt slipped off, belt is good, unit needs new motor pulley, customer does not want repair at this time ; ordrng 1 WP8066184 (Motor pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lorain, OH 44052
Gabriel P
Job Details: 03/19/2021
"Found latch broken,ordering ; ordrng 1 WPW10569603 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Strongsville, OH 44136
Corina B
Job Details: 03/19/2021
CC that the doors were taken off. Found screws missing. Will need new screws; ordrng 5 WPW10297485 (Screws)s and 3 WPW10308751 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland Heights, OH 44112
Dan H
Job Details: 03/19/2021
"Customer complaint that unit is not working, confirmed, found slashes on display, unable to turn unit on, unit needs new control ; ordrng 1 WPW10503278 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details: 03/19/2021
Replaced dispenser motor. Cust tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/19/2021
"Cc unit is taking too long or not dry. Depending on cycle it will shut down in 2 min. Ran diag found error code of F2E1 UI stuck button, F4E4 L2 line voltage error. When ran auto test on dryer it showed L1 118V L2 121V 239 total. Teste power coming in o unit from L1 to N 121V from L2 to N 121V from L1 to L2 243V. Tested unit on normal and time dry it works and it cycles but when I put unit on diag and try to do a auto test will showed error on L2 line V. Unit will need main control. Also found foil vent tangled behind unit. Explain cust that those flexible foil vents are a fire hazard that they should be replaced and that it should be straight up to the vent at the home. This will cause a long time dry as well. ; ordrng 1 W11089308 (Control)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near North Ridgeville, OH 44039
Corina B
Job Details: 03/19/2021
"CC that the unit is not heating. Checked the voltage at the terminal block, good. Checked the fuses, good. Checked the heater, good. Checked the thermostat 240 when running. Jumped the thermostat out started heating. Will need the thermostat. ; ordrng 1 WP3387134 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cleveland Heights, OH 44106
Dan H
Job Details: 03/19/2021
"Installed new led board, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near South Euclid, OH 44121
Joe O
Job Details: 03/19/2021
"Cc: ice bin stuckFound ice build up jamming ice bin, not allowing it to be removed. Broke up ice build up. Found frost build up on ice, believe ice bin not seated correctly, frost was on sides of ice. Chute, and bin all sealing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/19/2021
The water pressure to the refrigerator is very good customer told me she had a water valve replaced. Customer was still concerned about the cloudiness of the water I explain to her that is the water being aerated. Its an unintentional effect caused by the water valves at the water passes through the reservoir and the filter with the water being manipulated and pushed through all those different systems the water becomes aerated there is nothing that anyone can do about it its the nature of the beast.