Service History 44

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB00
Near Rocky River, OH 44116
Marie V
Job Details: 06/21/2021
"Cc that the unit is taking too long to make ice. When arrived took temps , 37* on fresh food section and 0 on freezer, and door switches are working good. ice maker didnt have any water in it, when took cover off the cycle was not done, press door switch IM is stock. Jump started ice maker and it cycle and filled with water. Called BJ and ask to confirm diag. Replace IM from T/S. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near University Heights, OH 44118
Brian M
Job Details: 06/21/2021
"Cc unit starting and gave error Found UI to be dead Pulled power plugged back in Found error fo f6e2 and e3 Needs UI and control ; ordrng 1 W11365798 (Control) and 1 W10902774 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model SEG196
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/21/2021
Cc unit not igniting Found pan stripped out that hold igniter Y704924; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Brian M
Job Details: 06/21/2021
"Cc unit not making ice and deli drawer cover broken Found ice maker getting power but not rotating Needs ice maker and deli cover ; ordrng 1 W10889233 (icemaker) and 1 WP12656822 (cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/21/2021
Found gearcase leaking oil and damage other parts ordering whats needed ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W11481722 (Shifter) and 1 W11161960 (Agitator)
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/21/2021
Cover of evaporator was not snap in correct issue
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Avon, OH 44011
Gabriel P
Job Details: 06/21/2021
"Replace tracks,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44053
Gabriel P
Job Details: 06/21/2021
Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)
We serviced a
KENMORE WASHER
Model 110.280628
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 06/21/2021
"Customer complaint that unit is not spinning clothes out, bearings are worn, water and grease have been leaking into stator assembly, fill valve is barely opening, unit needs new bearing, rotor, stator, rps sensor and valve, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor) and 1 W10364988 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Conneaut, OH 44030
Jeff M
Job Details: 06/21/2021
Installed the new part op tested good. Fuse and relay and the breaker was off
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Gates Mills, OH 44040
Jason N
Job Details: 06/21/2021
"Cc unit freezer getting warm.Temps reading around 20 degrees in freezer. Checked for leaks on sealed system using uv light. Found small amount of uv dye on upper filter drier connection. Used soap bubbles, verified small leak. Recovered refrigerant, repaired solder joint on drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 3psi. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Ashtabula, OH 44004
Joe O
Job Details: 06/21/2021
Cc: not heatingRan diagnostics test cycle. Unit is heating. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Ashtabula, OH 44004
Brian M
Job Details: 06/21/2021
"Cc unit not working properly Found oil all over the bottom can not remove washplate without damaging it. Needs belt, gearcase, splutch, actuator, washplate and tub hub ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)"
We serviced a
MAYTAG DRYER
Model MGDB200VQ0
Near Ravenna, OH 44266
Brian M
Job Details: 06/21/2021
"Cc of no heat Found thermal fuse open Needs fuse ; ordrng 1 WP3390719 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Kent, OH 44240
Brian M
Job Details: 06/21/2021
Cc that it seems left side freezer door not sealing properly Found unit to be working properly Advised to pull from center and when closing let door pull it self in not to slowly close it or it wont pull in all the way
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pierpont, OH 44082
Jeff M
Job Details: 06/21/2021
The unit had a long drain code it was not able to duplicate the issue. I re-calibrate the machine op tested good. Th 1st time I filled the unit there was an excess of suds when it drained. The second time I filled it and ran the calibration cycle there was no suds
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan H
Job Details: 06/18/2021
"Customer complaint of sd error code and unit is not spinning properly, ran diagnostics found f0e2(oversuds) , ran test cycle, ran quick wash cycle, unit completed test cycle and quick wash cycle, called whirlpool techline spoke to Anthony , unable to duplicate the problem at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA01
Near Strongsville, OH 44136
David R
Job Details: 06/18/2021
"Cc unit hasnt been cooling correctly over a month. SxS. Temps read 70* both sections. No frost pattern on FZ evap. Ball of ice on evap line. Called and talked to Chad, checked amps on compressor. Compressor is good. Sealed system job. Will need filter dryer and evap. Ordering.** schedule as 4 job count; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/18/2021
The unit is leaking from the rear I found the plastic water hose coming through the floor that connects to the refrigerator has a splitting it spewing water. Customer needs a plumber I highly recommend it for them to switch to copper
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, OH 44092
Jason N
Job Details: 06/18/2021
"Cc unit codes and will not cycleRan diagnostics, found codes f2e2 for HMI disconnected and f2e1 for HMI stick button. Replaced HMI console using customer supplied pre Id part. Ran auto test and calibration. All functions passed, no fault codes. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.13222N412
Near Beachwood, OH 44122
Jason N
Job Details: 06/18/2021
"Cc unit not drainingRan cancel drain out, drain pump working, but not draining out to disposal. Found excessive food buildup throughout drain lines, unit is able to push water through. Unit needs new drain hoses. Replaced drain lines using misc. truck stock parts. Ran wash test then cancel drain. Good drain out, op test good. ; used 1 WPW10545278 (Drain hose) from stock"
We serviced a
MAYTAG DRYER
Model LDE7304ACE
Near University Heights, OH 44118
Jason N
Job Details: 06/18/2021
"Installed drum belt. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Strongsville, OH 44136
David R
Job Details: 06/18/2021
Replaced right door gasket. Tested. Good. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Lorain, OH 44055
Gabriel P
Job Details: 06/18/2021
"Found screw stuck in the ring,clear it out up test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Brook Park, OH 44142
Corina B
Job Details: 06/18/2021
Replaced the main control and pump and motor. Ran a calibration. Optest ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
Corina B
Job Details: 06/18/2021
"Inner door panel, vent, and dispenser were replaced. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mentor, OH 44060
Joe O
Job Details: 06/18/2021
Cc: not filling enough with water(not covering clothes)Found error code f0e4(high water temp). Found hot and cold reversed. Swapped water lines. Ran auto test and calibration. Ran normal cycle. Advised customer on water levels. Op test ok
We serviced a
MAYTAG DRYER
Model DG412
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/18/2021
Installed the new part op tested good. Fan wheel
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Highland Heights, OH 44143
Dan H
Job Details: 06/18/2021
"Customer complaint that unit is not making ice, Confirmed, ice maker optics are good, ice maker is receiving 120vac, unit needs new ice maker , customer does not want repair ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model SAV205DAWW
Near Cleveland, OH 44110
Dan H
Job Details: 06/18/2021
"Customer complaint of loud noise and leaking, confirmed, water is leaking passed tub seal, noise is in transmission, transmission is no longer available , unit cannot be repaired ; ordrng 1 27001046 (Transmission)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
David R
Job Details: 06/18/2021
"Cc unit is leaking. No water marks under washer. Water hoses are tight and no leaks. Checked drain hose, the one behind unit and one inside unit, no rips or tears. No signs of water dropping from gearcase. Ran different loads at different water level heights. Let unit fill up and go through wash but nothing popping up. Washing, agitating and spinning like normal. Let fill all the way up. Drained, moved hoses around, no leaks. Put load in ran again, no leaks. Spin and drain cycle, good. No leaks as of today. Op test ok."
We serviced a
KENMORE DRYER
Model 110.62612101
Near Bratenahl, OH 44108
Dan H
Job Details: 06/18/2021
"Customer complaint that drum is not spinning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Cleveland, OH 44109
Dan H
Job Details: 06/18/2021
"Support brackets for console are bent, need to order brackets one bracket is showing discontinued and other bracket is out of stock so not scheduling return appointment ; ordrng 1 W10319109 (Bracket) and 1 W10319111 (Bracket)"
We serviced a
MAYTAG DRYER
Model n/a
Near Cleveland, OH 44108
Jason N
Job Details: 06/18/2021
"Cc unit not starting Found unit powering on, but will not start a cycle. Checked drive belt, found drive belt shredded, disengaging belt switch. Replaced belt and idler pulley using truck stock repair kit. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/18/2021
Ge washer it has correct amps call chad he said it may be the gfi switch on breaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Fairview Park, OH 44126
Corina B
Job Details: 06/18/2021
Replaced the wheels. Optest ok.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Rocky River, OH 44116
Corina B
Job Details: 06/18/2021
CC that there is a ticking noise when running. Confirmed. Found a screw in the felt of the door. Optest ok.
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Strongsville, OH 44136
David R
Job Details: 06/18/2021
"Gas dryer, no gas hookup at Lowes. Tested components, igniter coming on, drum spinning, no noises. Unit test good. Inspected no damage. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Westlake, OH 44145
Marie V
Job Details: 06/18/2021
"Cc that the unit makes a Big Bang noise every 14 min but it hasnt done it in the pass 2 days. Ice maker was turned on but no water line hooked up to it, advice cust that that can get loud, tuned the ice maker off. Ran diag and tested, compressor, evapo fan , condenser fan and damper motor with cust she said that non of them sounds like the noise she was hearing. Advice cust to try to keep ice maker off if is not connected to water. Op test ok."
We serviced a
GE REFRIGERATOR
Model DFE28JMHCES
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/18/2021
Installed the new part op tested good. Fan motor
We serviced a
GE WASHER
Model WDSR2120J8WW
Near Cleveland, OH 44109
Dan H
Job Details: 06/18/2021
"Customer complaint that unit is leaking, started normal wash cycle with load, unit filled and began washing, advanced to spin cycle, unit drained and spun, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Seven Hills, OH 44131
Jason N
Job Details: 06/18/2021
"Cc unit not drainingConfirmed water in bottom on unit. Ran drain out, pump humming. Pulled drain pump, found glass stuck in impeller. Removed and retested, still not draining out. Pulled drain hose, separated, found another piece of glass blocking connection. Removed and retested. Good drain out. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/18/2021
Customer show me a video of scraping sound and yes confirm it was the pulley grinding with shield ask customer what load he had in he said a clean cycle which is weird cause if it was a big side load I can see that happening but a clean washer cycle I dont know but ran calibration and auto test pass no grinding happening ; ordrng 1 W11409708 (Shield) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Columbia Station, OH 44028
David R
Job Details: 06/18/2021
"Replaced mullion rail. Tested. Had customer test. Good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon Lake, OH 44012
Marie V
Job Details: 06/18/2021
"Cust said that the water has been working good , also the line is 5/16 cant install valve kit pressure regulator. Also mullion is grey I ordered the white. Wrong part. Brought pert for return.; ordrng 1 WPW10311757 (Mullion)"
We serviced a
KENMORE WALL OVEN
Model 790.30529801
Near Willoughby, OH 44094
Joe O
Job Details: 06/18/2021
"Cc: not heatingFound igniter only pulling 2.6 amps. Needs oven igniter. Installed oven igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Mentor, OH 44060
Joe O
Job Details: 06/18/2021
"Cc: leakingFound water markings near rear vent. Ran quick test cycle. Ran normal cycle. Found service pointer for moisture near rear vent. Needs statorStator out of stock, office to reschedule; ordrng 1 W11354542 (Stator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44135
Marie V
Job Details: 06/18/2021
When arrive water was not theres will order valve. ; ordrng 1 W11043013 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Marie V
Job Details: 06/18/2021
"Cc that the unit works fine but when run soak seems to not spin the clothes out, when cust opens the door theres still water in and it drains the water and then does not spin, cust set unit to drain and spin but does not works. Ran diag no error codes. Ran auto test pass. Check owners manual and it shows that soak does not spins the water out only drains. Told cust she said that she will do that but unit will not drain still. Set unit to drain and spin. Pass. Ask cust for some towels , got them wet and ran drain and spin. Op test ok. Unit is working as designed. Advise customer To use only one or 2 tablespoons of detergent and 6 to 7 bath towels equals a full load op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/18/2021
"Installed new lid lock, op test good"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Seven Hills, OH 44131
Jason N
Job Details: 06/18/2021
"Cc unit making loud noiseRan dryer op test, confirmed loud noise, sounds like blower wheel unbalanced. Replaced blower wheel using customer supplied pre Id part. Reran dryer op test for several minutes, no abnormal sounds heard, op test good."
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS956ESS02
Near Lakewood, OH 44107
Corina B
Job Details: 06/18/2021
"Cust showed pop, sent pic. CC that there is a spark when using the cooktop and some burns are off others are on low. Turned the burners on low, after a few minutes the igniter clicked. Will need a new spark module and manifold. Parts are still under warranty. ; ordrng 1 WPW10475150 (Spark module) and 1 W10682075 (Manifold)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/18/2021
"Found drain hose in the floor,not install properly,pick up drain hose higher,and unit start working as design also customer refuse to paid for service he said unit has one year warranty explain in my end it show a class c bought as is no warranty but he said he will fix that with whirlpool told him he will be bill if it cant get resolve"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, OH 44107
Corina B
Job Details: 06/18/2021
"Cust showed pop, sent pic. CC that there is a fault code f2e1. Confirmed. Ran diag f2e1 stuck key. Will need a new ui and main control. ; ordrng 1 W11179310 (Control) and 1 W11086141 (Ui) and 1 W10801665 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details: 06/18/2021
"Tax exempt, paperwork already sent in. Cc F22 error, door latch. Following tech sheet to clear out and see what happens. Tried clearing out, came back. Will need new door latch. Ordering ; ordrng 1 WPW10375379 (Door latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/18/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, optical sensor tests good, suspension is good, unit will not spin or agitate, found pulley bolt fell out and pulley wore through shield until they melted together, found hub worn, unable to remove wash plate, unit needs new cam, shield, hub , and wash plate, customer does not want repair ; ordrng 1 W10902814 (Wash plate) and 1 W10721967 (Pulley) and 1 WPW10427633 (Shield) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS1
Near Cleveland, OH 44102
Corina B
Job Details: 06/18/2021
Replaced the panel. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Gates Mills, OH 44040
Dan H
Job Details: 06/18/2021
"Installed new control and user interface , unit is working at this exact moment in time"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Kent, OH 44240
Jason N
Job Details: 06/18/2021
"Installed drain pump and water level switch. Cleared codes. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID COOKTOP ELE
Model KICU569XBL00
Near Cleveland, OH 44102
Corina B
Job Details: 06/18/2021
Replaced the burners. Optest ng. Called t/l Bruce. Went over wiring. Took pictures and sent to whirlpool for review. ; saved tckt
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland, OH 44102
Marie V
Job Details: 06/18/2021
"Cc that the unit is not drying dishes including plastic bowls. Unit has an 3 year extended warranty from Home Depot. Advice cust to call Home Depot and tell them to send the correct people for repair."
We serviced a
WHIRLPOOL KITCHEN
Model WDT970SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 06/18/2021
"Ran diagnostics no errors ran test pass customer was not using rinse aid advise then to also spoke to teacher chad he said no vent dryers dry very well he gave few tips to customer,opt test ok everything else working as design"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC
Near Lorain, OH 44053
David R
Job Details: 06/18/2021
"Unit is gas, no gas hook up at Lowes. Went through and tested all components on the heat circuit. Can see igniter glowing, no broken pieces"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Grafton, OH 44044
David R
Job Details: 06/18/2021
"Called customer. Talked, same issue. Ordering gasket out to be replaced. **schedule 2 hours. This is gasket that has to go behind the cabinet, harder to put on ; ordrng 1 WPW10460580 (Gasket) and 1 W10836785 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Dan H
Job Details: 06/18/2021
"Installed new water dispenser pad, arm , spring and switch, op test good"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBS209BSS00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/18/2021
"Cc unit error messageCustomer states unit displayed message of remove meat probe and would not respond. Customer had to power cycle unit to remedy. Happened only once. Called wp techline, possible wire harness still shorting out. Completely disable by removing wires from control board p2 connector. If issue returns, most likely a control issue. Removed meat probe wires from p2 connector. Advised customer to monitor if issue returns will quote for new control board."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Avon, OH 44011
Marie V
Job Details: 06/18/2021
"Cc that the unit will not agitate and it takes a long time to fill. Ran diag found error code of F8E1 long fill , F3E2 inlet water temp fault , F2E1 UI stuck button. Ran auto test, pass. Check cold valve, good check hot no water coming in, took hose off valve it has debris inside unit will need new water valve. Tilted unit to verify everything was good at the bottom of it. Found oil under machine unit will need gearcase and slider. Cust will call if she wants to continue with the repair. Only quoted cust for water valve. Labor for gear case is higher ; ordrng 1 W11455453 (Gearcase), used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/18/2021
"Cc that the unit is loud when spinning. Confirmed. Spin basket by hand and noise comes from bearings. Tilted unit and Removed rotor, saw shaft whit some rust. Unit will need bearings kit. Cust will call back if she wants to continue with repair.; used 1 W10435302 (BEARING) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/18/2021
Replace heater found hose clogged with ice clear also fix door issue and water pressure
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near East Cleveland, OH 44112
Joe O
Job Details: 06/18/2021
Cc: light turns on but unit will not do anythingFound water turned off to unit. Turned water on. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conneaut, OH 44030
Jeff M
Job Details: 06/18/2021
Installed the new part op tested good. Drain pump
We serviced a
WHIRLPOOL RANGE
Model GS470LEMQ
Near Cleveland Heights, OH 44121
Joe O
Job Details: 06/18/2021
Cc: oven not shutting offRan test bake. Canceled bake. Ran another test bake. Unit functioning as designed. Could not duplicate issue. Advised customer to monitor. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/18/2021
"Installed tracks, levers, and adjusters. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/18/2021
"Cc: loud noise every 30 minsFound ice maker making slight grinding noise. Needs ice maker.Ice maker out of stock, office to reschedule; ordrng 1 W11284458 (icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Highland Heights, OH 44143
Joe O
Job Details: 06/18/2021
"Cc: not making iceFound ice maker error code e2(motor lost position). Ran harvest cycle. Needs ice maker; ordrng 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Conneaut, OH 44030
Jeff M
Job Details: 06/18/2021
The unit was not hooked up. I plugged the unit in I unlocked the door. Every thing seems to be working correctly. I can copy the issue
We serviced a
SAMSUNG DRYER
Model DV42H5000EWA2
Near Orwell, OH 44076
Jeff M
Job Details: 06/18/2021
The units not turning on I found the fuse open needs a fuse; ordrng 1 DC47-00016A (Fuse) and 1 S
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Painesville, OH 44077
Jeff M
Job Details: 06/18/2021
Installed the new part op tested good. Manifold
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Eastlake, OH 44095
Jeff M
Job Details: 06/18/2021
The unit is on its Warmest setting. I partially blocked both air return calls from the frigid section. Unit should test good
We serviced a
MAYTAG DRYER
Model SDG4606AWW
Near Mentor, OH 44060
Jeff M
Job Details: 06/18/2021
Installed the new part op tested good. Rollers pulley and igniter
We serviced a
GE DISHWASHER
Model DDT595SGJ0WW
Near Chardon, OH 44024
Joe O
Job Details: 06/18/2021
"Cc: not starting, just beepingRan test cycle. Could not duplicate issue. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Corina B
Job Details: 06/18/2021
Replaced the water valve and back panel. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near Wellington, OH 44090
David R
Job Details: 06/18/2021
Replaced left door. Tested. All components working. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Madison, OH 44057
Dan H
Job Details: 06/18/2021
"Customer complaint that unit is not starting, confirmed, found 120vac to control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11087226 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Garrettsville, OH 44231
Jason N
Job Details: 06/18/2021
Installed main control and console. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/18/2021
"Cc that the right front burner does not stop heating, and when you turn it on you can hear a click. Confirmed. Took back panel apart and found infinite switch shorted. Unit will need new infinite switch. Cust will put part himself. Do not schedule. ; ordrng 1 WP3149400 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, OH 44081
Jeff M
Job Details: 06/18/2021
Cabinet needs to be re-ordered theres a dent I took a pic ; ordrng 1 W10677265 (Cabinet)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Brooklyn, OH 44144
Corina B
Job Details: 06/18/2021
CC that the unit is not working. Confirmed. Found the belt off the motor pulley. The pulley on the motor is broken off. Will need a motor and wheel. Office to reschedule ; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel)
We serviced a
HOTPOINT DRYER
Model HTDX100GM2WW
Near Cleveland, OH 44109
Corina B
Job Details: 06/17/2021
CC that the unit is not heating. Confirmed. Found the igniter is open. Replaced the igniter from t/s. Optest ok. ; used 1 279311 (IGNITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Perry, OH 44081
Jason N
Job Details: 06/17/2021
"Cc unit not respondingCustomer stated unit will not respond when plugged in, display blinks and no buttons will work. Confirmed, unit is unresponsive, display blinks 24 and all button inputs are met with a tone. Unsure if this is a main control software issue or UI issue. Will order both. Also found dispenser housing sitting crooked, found the support tab is broken off. Will order as well. ; ordrng 1 W11319991 (Console) and 1 W11322903 (Main control) and 1 W11465532 (Dispenser housing)"
We serviced a
AMANA REFRIGERATOR
Model AFI2538AES
Near Olmsted Township, OH 44138
David R
Job Details: 06/17/2021
"Cc unit not making ice. Dispenser working good, water is good, filter just replaced recently. Tested and icemaker getting 120. Motor just not advancing to cycle. Ordering icemaker assembly.; ordrng 1 W10583817 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Corina B
Job Details: 06/17/2021
"CC that the clothes come out wet after one time of running. Checked the outlet, good. Started the dryer checked the vent clear. Will need a new thermostat. Cust wants to reschedule same day as washer; ordrng 1 WP3387134 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Brooklyn, OH 44144
David R
Job Details: 06/17/2021
"Ran entitlement, good. Customer only had paperwork of when paid unit off but date in entitlement. If need more information customer is trying to get POP sent over. Cc unit leaking when getting water from dispenser, leaking at bottom hinge. Took off kickplate and found water like not pushed all the way in. Corrected. Tested. Good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Jefferson, OH 44047
Brian M
Job Details: 06/17/2021
Cc UI not working Ran diagnostics Found error f6e3 and f6e2 Needs UI and control ; ordrng 1 W11133029 (panel-cntl) and 1 W11133021 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Kent, OH 44240
Brian M
Job Details: 06/17/2021
Installed gearcase clutch slider and washplate Ran test cycles OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDL01ILBS3
Near Cleveland Heights, OH 44112
Jason N
Job Details: 06/17/2021
Cc unit upper rack unit rollers broken. Found broken upper rack transport wheel as well as one broken off and missing from rack. Upper rack sagging down. Unit needs 2 transport wheels. ; ordrng 2 WP8268743 (Transport wheel)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/17/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at 14 degrees, fresh food section temperature at 42 degrees , found system in a 20 vacuum, emptied system, nitrogen tested and purged, recharged , op test good"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Kent, OH 44240
Brian M
Job Details: 06/17/2021
Cc of nosie Found coil valves are buzzing Needs coils ; ordrng 1 WPW10328463 (coil-valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS1A
Near Painesville, OH 44077
Joe O
Job Details: 06/17/2021
"Cc: not making iceFound ice maker is receiving proper power, ice maker not cycling. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X20DW04
Near Mentor, OH 44060
Joe O
Job Details: 06/17/2021
Cc: not sealingFound door warped. Needs doorOffice to reschedule; ordrng 1 W10746789 (dor-fmd)