We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44109
Jason N
Job Details: 01/12/2024
"Installed John Guest fitting on door dispense water line. Tested water dispense, no leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Westlake, OH 44145
Angel
Job Details: 01/12/2024
"Cc that unit started leaking again. Verified by removing unit and found that the valve on back was dripping water slowly causing the leak to take long to appear. Will need valve replaced. Gave customer estimate and he will think about it.; ordrng 1 W11346622 (Reservoir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Euclid, OH 44123
Joe O
Job Details: 01/12/2024
"Cc: not making iceFound bail arm popped out and unit in the off position. Turned ice maker on, cycled. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Mentor, OH 44060
Joe O
Job Details: 01/12/2024
Installed seal. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Cleveland, OH 44128
Jason N
Job Details: 01/12/2024
"Cc front panel damage and rack misaligned.No issues found with upper rack, adjusters working correctly. Replaced front panel using customer supplied part."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Beachwood, OH 44122
Jason N
Job Details: 01/12/2024
"Cc unit vibration and off balance loadsFound tub leaning towards the rear of the unit, tub ring caught under rear crossmemeber. Pulled out from under crossmember. Unit is level. Ran diagnostics, no codes stored. Ran test cycle. All functions passed, no abnormal vibration or noise. Ran drain and spin with wet clothing load that customer has put aside when unit went off balance. Unit spun and drained with minimal vibration. Advised customer on proper load sizing and ensuring load is properly distributed in basket during spin cycle. No issues found, unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Beachwood, OH 44122
Jason N
Job Details: 01/12/2024
"Installed main control. Ran test cycle. All functions passed, good spray pressure. Op test good."
We serviced a
JENN-AIR SLIDE-IN RANGE
Model JDS9865BDP
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/12/2024
"Cc unit downdraft fan will not shut off. Customer stated she was cleaning the unit when the fan turned on, could not figure out how to shut it off. Found left side cooktop grill knob turned slightly in the ON position. Turned grille knob to OFF, downdraft fan turned off. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/12/2024
Installed door latch assembly. Door switch op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 01/12/2024
"Cc unit did not make enough ice Found several batches of ice in container, customer stated it did not make any more then that. Ran ice maker diagnostics, found fill tube frozen again. Pulled ice maker assembly. Found fill tube sleeve heater had come unattached from fill tube, self adhesive did not hold. Rewrapped heater and secured with zipties. Cleared fill tube line. Reinstalled and ran ice maker fill test 45, ice maker filled with water. Advised customer to monitor ice production for the next 48 hrs."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Dan H
Job Details: 01/12/2024
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Willowick, OH 44095
Dan H
Job Details: 01/12/2024
"Customer complaint that unit is leaking, confirmed, found crack in fill tube leaking onto freezer section floor, unit needs new fill tube ; ordrng 1 W11292468 (Fill tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Dan H
Job Details: 01/12/2024
"Customer complaint that ice in bin is clumping and ice bin broke, confirmed, found ice door not sealing properly and ice bin broken, unit needs new ice door and ice bin; ordrng 1 W11572058 (Ice door) and 1 W11129522 (Ice bin)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Williamsfield, OH 44093
Dan H
Job Details: 01/12/2024
"Customer complaint of grinding noise at the end of the cycle and unit is not filling, ran drain and spin cycle, No unusual noises heard, found rotor bolt had fallen out, reinstalled with loktite , cold valve is not opening, cold valve is receiving 120vac , installed new valve, op test good; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Jefferson, OH 44047
Dan H
Job Details: 01/12/2024
"Customer complaint of lo flo error, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely opening, unit needs new cold water valve ; ordrng 1 W11316256 (Cold valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Olmsted Falls, OH 44138
David R
Job Details: 01/12/2024
"Cc unit Icemaker intermittently not working. Couldnt verify because Icemaker container is full and when dumped, icemaker called for water. Customer said too much ice is coming out. Replaced icemaker from t/s. Cycled and called for water. Also ordering ice container, customer to swap old and new one out. No return. Unit is good, Op Test Ok. ; ordrng 1 W11185686 (Ice container), used 1 WPW10300024XXX (XXNO REORDERXXICE MAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSB0
Near Oberlin, OH 44074
David R
Job Details: 01/12/2024
"Cc unit not working, wont do a cycle. Turned unit on and listened. Can press start but dont hear anything happening after that. Didnt hear any water enter in. Found the water was shut off to unit, turned valve to turn back on. Started unit up again. Water went into unit, wash motor spraying around. Good. All components working correctly. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44111
Manny
Job Details: 01/12/2024
"Cc unit locked and not working, verified and unit is locked, tried running diagnostics no luck, removed top latch just clicking, can not confirm mod since unit is locked ordering parts with model from pop, unit needs latch and strike; ordrng 1 W11670519 (Latch) and 1 W11513250 (Strike)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near North Olmsted, OH 44070
Marie V
Job Details: 01/12/2024
"Cc that the unit is freezing food in drawers, is not making and that ice maker sounds loud, took temps fresh food 33*, and freezer at 0. Cust had new filter, changed it and tested water, working properly, cycle ice maker working as well. Noise comes from damper motor. Could be staying open and is loud, also thermistor is reading proper temp , showing on panel. Gave estimate to cust for damper motor, she will not fix. ; ordrng 1 WPW10127427l (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near North Olmsted, OH 44070
Marie V
Job Details: 01/12/2024
"Cc that ice maker is not working and theres ice buildup on evaporator in freezer. Confirmed, temps high, ice maker wont work properly. Defrosted all ice and tested thermistor, is reading in range, ordering control and sensor, ; ordrng 1 W11620204 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/12/2024
"Cc of unit going from sensing to done. Confirmed, ran diag, found error code of tachometer signal missing. Found belt came off and cam bolt as well. Replaced cam and belt from T/S. Ran dlsm calibration. Stared a cycle. Op test ok; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750ML0
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/12/2024
"Cc that oven takes 20 min to preheat double compared to old stove, also temp is inconsistent it goes up and down 70*, and takes twice as long to cook. Took bottom panel off and checked bake element, is good. Preheat unit to 350*. Time 8:10. Finished at 8:23 And took high and low high 340* , low was 298 =319*. Calibrates unit again and took temps, now getting high 375 and low 327* = 351. Explained cust. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Elyria, OH 44035
Angel
Job Details: 01/12/2024
"Cc that the strike on lid broke off. Confirmed, replaced strike opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Angel
Job Details: 01/12/2024
Cc that door would fly open. Confirmed unit is not leveled. Leveled unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Grafton, OH 44044
Angel
Job Details: 01/12/2024
Cc that unit will not spin and drain unless she manually puts it on. When I arrived customer had a load in process so I watched the last few minutes to see what it would do and it didnt spin clothes. So checked and found customer had the spin off explained to her to make sure before she starts the cycle to set the spin at her preference than start cycle unit working as designed opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Grafton, OH 44044
Angel
Job Details: 01/12/2024
Cc that unit will not start unless he keeps messing around with the timer. Verified and confirmed unit will need timer replaced checked with graph for timer and some terminals are open when there supposed to be closed. Ordering timer.; ordrng 1 WPW10185982 (Timer)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Amherst, OH 44001
Angel
Job Details: 01/12/2024
Cc that unit will not start. Confirmed tried starting unit and no lights so I got to control board and had power but nothing turning on. Ordering control board and ui. Office to reschedule parts showing out of stock.; ordrng 1 W11627413 (Control board) and 1 W11675701 (Ui)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Aurora, OH 44202
Corina B
Job Details: 01/12/2024
"CC that the know is cracked. Confirmed. Found the knob cracked. Will need a new knob. Cust will order elsewhere. ; ordrng 1 W11708423 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Rootstown, OH 44272
Corina B
Job Details: 01/12/2024
CC that the unit is not cooling. Confirmed. Unit is in a garage not heated. Showed Cust the owners manual that it needs to be in a control temp area. Checked the evaporator good. Frost pattern. Advised Cust to have unit installed inside the house or have the garage heated. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGD500EWH04
Near Mantua, OH 44255
Corina B
Job Details: 01/12/2024
CC that the bake on both ovens are not working. Confirmed. Both igniters are weak. Replaced the igniters from t/s. Tested. Opt test ok. ; used 2 12400035 (IGNITER) from stock
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X20DW06
Near Hiram, OH 44234
Corina B
Job Details: 01/12/2024
"CC that the unit is not cooling. Confirmed. No fans or compressor are running. Checked the compressor 14 ohms on each winding. Will need a new control, compressor and the inverter ; ordrng 1 W11578208 (Compressor) and 1 W11661848 (Inverter box) and 1 W11582181 (Control) and 1 W11109499 (Drier) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/12/2024
"CC that there is a squealing noise. Started a cycle with towels, let run for 10 minutes. Found the support roller worn. Replaced the dryer repair kit from t/s. Tested. Opt testok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44111
Manny
Job Details: 01/12/2024
"Installed clip, spacer and screws opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland Heights, OH 44112
Manny
Job Details: 01/12/2024
"Cc gasket broken, verified and gasket ripped, replaced with pre Id op test ok"
We serviced a
KITCHENAID COOK TOP
Model kgcs105gss06
Near Shaker Heights, OH 44120
Manny
Job Details: 01/12/2024
"Cc unit clicking but not all the time, verified and cannot duplicate, advise customer try recording the issue so we can see whats going on; ordrng 1 WP4456905 (harns-wire) and 1 WPW10110491 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Maple Heights, OH 44137
Manny
Job Details: 01/12/2024
"Steel tube coming from cabinet to filter its too short and cant lokring or solder a filter to it, Calling tl spoke to drew sent for review as no repairable.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Maple Heights, OH 44137
Manny
Job Details: 01/12/2024
"Cc unit giving code and not washing, verified and f2e2 for hmi disconnected, replaced console, opt test ok, took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near North Royalton, OH 44133
David R
Job Details: 01/11/2024
"Cc unit no cool. 2 loud noises. First one if from the evap fan motor, loud buzzing while running. The second noise is the compressor overloading. Sealed system repair. Will need compressor, lokring couplings, and evap fan motor.; ordrng 1 W11614224 (Comp) and 2 W11504447 (Cap to drier coupler)s and 2 W11504431 (Coupler)s and 2 W11506635 (Coupler)s and 2 W11109499 (Drier)s and 1 W11578030 (FZ evap motor assembly.)"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details: 01/11/2024
"Replaced fuse, thermostat fix, blower wheel. Tested. Working and heat cycling. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near North Royalton, OH 44133
David R
Job Details: 01/11/2024
"Replaced hinges, assembled door back together. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Broadview Heights, OH 44147
David R
Job Details: 01/11/2024
"Cc unit not agitating or spinning. Motor error code. Motor not moving. Went through tech sheet, actuator is good, but motor windings out of range. Replace motor first but ordering as well, control, harness and cap. Just incase something shorted. ; ordrng 1 W11608056 (Control) and 1 W11665968 (Harness) and 1 W11686050 (Motor) and 1 W11428524 (Cap)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details: 01/11/2024
"Replaced suspension rods. Replaced cam and belt from t/s because of noise. Ran test mode and a normal cycle. Good. Also suggested anti vibration pads if needed. Unit is good. Op Test Ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near North Ridgeville, OH 44039
David R
Job Details: 01/11/2024
"Cc unit hasnt made ice or little ice in bin. Reset temps to 38 FF and 0 FZ. Set test 7 to step 2 auto 8 hr defrost. Tested fans, tested ice level sensor, good. Test 19 Getting 120 from control, full tube heater testing 4.8 k ohms, fascia heater is good and heating. No dripping or seeping water from dual valve. Found fill tube line frozen at end where it meets ice mold. Test 19 to remove frozen ice. Icemaker E5 error. Unplug fridge to reset. Plugged in after 5 mins. No errors. Ran test 57, icemaker cycled back to home position. Ran test 45, called for water. As for now working. Customer to monitor. Op Test Ok?
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Oberlin, OH 44074
David R
Job Details: 01/11/2024
Replaced latch and spring kit. Followed SP W11646951. Adjusted latch. Tested. Good. Door is not opening. Customer to monitor. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model TFX20JRBKWW
Near Rootstown, OH 44272
Corina B
Job Details: 01/11/2024
"CC that the unit is not cooling. Confirmed. Found the heater is open. Will need the heaters. Cust can install parts. ; ordrng 2 WR51X10101 (Heater)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Windham, OH 44288
Corina B
Job Details: 01/11/2024
"CC that the latch is broken. Confirmed found the strike is broken. Replaced the strike from surplus t/s. Please restock part. Ran a calibration. Opt test ok. used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Garrettsville, OH 44231
Corina B
Job Details: 01/11/2024
"Replaced the bellow. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Burton, OH 44021
Corina B
Job Details: 01/11/2024
Replaced the hinges and lid. The supply line is leaking at the connection. Advised Cust to replace the lines. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 01/11/2024
"Cc unit was shaking, verified no codes unit working as designed, customer states she has issues with the start button Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/11/2024
"Cc oven does not heat up properly on bake Checked bake element condition. Found bake element physically open. Unit will need bake element replaced, quoted customer replacement cost. ; ordrng 1 W10779716 (Elmnt-bake)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Shaker Heights, OH 44118
Jason N
Job Details: 01/11/2024
"Cc unit not cooling Customer showed pop.Found unit at room temperature. Compressor is running, slightly warm, very little heat on discharge. Tapped system, low side reading 18 in/hg vacuum. Possible high side leak or undercharge. Pressurized system with 140 psi of nitrogen, no psi decay at this time. Will replace compressor, add filter drier, and recharge system. ; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W1A3
Near Cleveland, OH 44118
Jason N
Job Details: 01/11/2024
"Cc unit not heating Checked all thermals, found heater element reading open. Quoted customer heater assembly replacement. Customer declined repair at this time. Estimate only. ; ordrng 1 DC97-14486A (Heater assembly)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS01
Near Beachwood, OH 44122
Jason N
Job Details: 01/11/2024
"Cc unit lower oven door glass needs replaced due to glass breaking Could not install door glass. Glass sent from KA is incorrect, outer door glass, should be the inner door glass. Ordering correct glass frame. ; ordrng 1 WPW10709147 (Frame-glas)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QKX00
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/11/2024
"Cc freezer ice maker not workingFound ice maker stuck in mid cycle. Tried to jump t to h, ice maker only pulses. Unit will need icemaker replaced. Quoted customer icemaker replacement cost; ordrng 1 4317943 (Icemaker)"
We serviced a
JENN-AIR RANGE
Model JGRP436HM01
Near Moreland Hills, OH 44022
Joe O
Job Details: 01/11/2024
Installed grates. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Solon, OH 44139
Joe O
Job Details: 01/11/2024
Cc: buzzing noiseCustomer pointed noise out. Can hear refrigerant running through cap tube. Noise is not excessive at this time. Unit has good temps(38* and 1*). Advised customer on the cap tube. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF321FDHZ05
Near Solon, OH 44139
Joe O
Job Details: 01/11/2024
"Cc: not making iceFound ice maker off. Advised customer on how to turn ice maker on and off, and a cube may have lodged itself under the switch. Cycled. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garfield Heights, OH 44125
Joe O
Job Details: 01/11/2024
"Cc: temp concerns, door opening too farFound unit has good temps, and door is not adjustable. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/11/2024
Cc: long dry timesRan test cycle. Found unit has good heat. No air flow to outside vent(lint build up at vent screen) needs venting cleared.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/11/2024
New door dented. Re ordering doorOffice to reschedule; ordrng 1 W11435329 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 01/11/2024
"Cc: not making ice, leaking into ice binFound ice maker is not receiving power, not cycling. Tested power at Evap cover connection. Getting proper power. Needs ice maker. Replaced ice maker. Cycled, not filling. Gasket is torn on right ff door. Needs water valve and gasket; ordrng 1 WPW10420083 (valve) and 1 W10830162 (gasket-fip), used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 01/11/2024
"Cc: not heatingFound excessive noise when energizing gas coils. Found gas valve not opening. Needs gas valveCustomer does not want to repair at this time; ordrng 1 WP8318277 (valve-gas), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Mentor, OH 44060
Dan H
Job Details: 01/11/2024
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.2oz of r600a op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near South Euclid, OH 44121
Joe O
Job Details: 01/11/2024
"Cc: not spinning clothes outFound error codes f3e1(pressure sensor fault) f5e1(lid switch fault) f8e1(long fill). Found unit is filling hot and cold. Found unit is spinning, and locking. Pressure hose is clear and not kinked. Needs control; ordrng 1 W11368855 (Control)"
We serviced a
MAYTAG RANGE
Model Mer8700ds1
Near Montville, OH 44064
Dan H
Job Details: 01/11/2024
"Customer complaint that oven is not heating, oven temperature sensor is good, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Avon Lake, OH 44012
Angel
Job Details: 01/11/2024
Cc that ice maker arm fell off and they didnt know how to reinstall it. Reinstalled arm made sure everything functioned correctly opt test good.
We serviced a
GE RANGE
Model JGS650SEF1SS
Near Strongsville, OH 44149
David R
Job Details: 01/11/2024
"Cc unit bake not working. Oven temp cycling 280. When set to 350*. New ignitor replaced from t/s, verified it is good and coking on/off properly. Control reading wrong temp. Ohmed out sensor and higher then normal. Would recommend replacing control and sensor. As of now, customer not going ahead with repair. ; ordrng 1 WB27X25334 (Control) and 1 WB23X5340 (Sensor), used 1 12400035 (IGNITER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Strongsville, OH 44149
David R
Job Details: 01/11/2024
Replaced left door cam and hinge. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Austinburg, OH 44010
Jason N
Job Details: 01/11/2024
"Cut agitator off. Installed gearcase and rotor. Ran test cycle and calibration. All functions passed, no abnormal noises. Op test good."
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Painesville, OH 44077
Jason N
Job Details: 01/11/2024
"Cc unit is noisy, now, does not turn on at allPulled front panel, found belt is slack, idler pulley has fallen off. Quoted customer repair cost for repair kit. Replaced rotational components and drive belt using truck stock repair kit. Op test good. However, the drive motor is making a buzzing noise. Advised customer to monitor, may possibly need a motor replacement. ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD3500FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 01/11/2024
"Installed main control. Ran timed dry cycle, good tumble and heat. Op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near East Cleveland, OH 44112
Jason N
Job Details: 01/11/2024
"Cc unit not spinning outRan diagnostics, found code f7e6 for motor fault. Ran test cycle, found unit is not agitating or spinning. Checked under unit found broken red wire to motor capacitor. Repaired wire. Reran test cycle, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Cleveland, OH 44104
Jason N
Job Details: 01/11/2024
"Cc unit making a intermittent grinding noiseUnit not making noise at this time. Ran diagnostics functionality tests, no abnormal noises heard at this time. Based on customer feedback, sounds to be possibly the damper control making noise. Ordering damper control. ; ordrng 1 WPW10196393 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Strongsville, OH 44136
Manny
Job Details: 01/11/2024
"Cc unit starts cooling then stops, verified and compressor is turning off, removed cover and compressor overheating, ordering control, compressor filter, and coupler ; ordrng 1 W11547313 (Compressor) and 1 W11548534 (Control) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11506621 (Coupler) and 2 W11506635 (Valve)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44105
Manny
Job Details: 01/11/2024
"Cc unit not washing , verified and drain hose on the floor elevated and opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Dan H
Job Details: 01/11/2024
"Customer complaint of long dry times, weird noise and burning smell, found outside vent clogged, advised customer that vent needs cleared, noise was debris in blower wheel housing, cleared, no burning noticed, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Elyria, OH 44035
Marie V
Job Details: 01/11/2024
"Cc that unit is flashing cleaning light. Confirmed, found water line leaking, adjusted it was loose, no leaks. Tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Avon, OH 44011
Angel
Job Details: 01/11/2024
Cc that unit is leaking out the dispenser and theres water inside the ice maker area. Verified and found that the fill cup on the ice maker was completely full of ice causing the water to leak out instead of coming into the ice maker mold. Valve could be dripping water when its not supposed to so will Order valve.; ordrng 1 WPW10349187 (Valve)
We serviced a
WHIRLPOOL DRYER
Model wed4815ew1
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/11/2024
"Cc that unit is not heating. Confirmed, found thermostat open. Replaced from surplus parts. Tested unit, pass, air flow not bad but not too good. Advice cust to get vent cleaned out, also replaced foil vent for rigid or flexible metal op test ok; used 1 WP3387134 (Thermostat) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Brooklyn, OH 44144
Marie V
Job Details: 01/11/2024
"Replaced control and panel. Did not worked. Replaced drain pump from surplus, parts, failed, unit will need new control. Old drain pump shorted new control. Thats what caused control to fail ; ordrng 1 W11567712 (Control) and 1 W11590868 (Harness), used 1 W11399437 (Drain pump) from stock"
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44103
Marie V
Job Details: 01/11/2024
Replaced both belts. Tested unit with some towels.showed cust. He said is better. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brooklyn, OH 44144
Marie V
Job Details: 01/11/2024
"Cc that the unit is not heating or timer moving. Confirmed, checked voltage at terminal, from L1 to N 120 V from L2 to N 120V and from L1 to L2 0v. Showed cust. Need electrician"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Westlake, OH 44145
Marie V
Job Details: 01/11/2024
"Cc that when closing left door does not shuts, you have to push door. Confirmed, explain cust that it should be open right first, then left, close left then right. She said she had another unit it was GE and she did not had to do that. Try to adjust doors, took Video showing is right hand side door seal that holds mullion preventing from door closing. Unit is working properly. Cust not happy with it. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/11/2024
CC that the unit is not starting. Confirmed found the lid broken. Will need a new lid. ; ordrng 1 W11259006 (Lid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Corina B
Job Details: 01/11/2024
CC that the unit stopped cooling after max ice. Evap pattern is good. The fan is running. Ff 40*. checked the coils dirty. Cleaned them. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Aurora, OH 44202
Corina B
Job Details: 01/11/2024
Replaced the damper. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Ravenna, OH 44266
Corina B
Job Details: 01/11/2024
CC that fabric softener is not dispensing. Found the light not on for any cycle. Advised Cust this flower light has to be on. Replaced the valve. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Kent, OH 44240
Corina B
Job Details: 01/11/2024
Replaced the panel. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Kent, OH 44240
Corina B
Job Details: 01/11/2024
CC that there is a fault f8e4. Confirmed. Found the supply line leaking at both connections. Will need a new supply line. There is no shut off to the dishwasher to turn the water off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/11/2024
"Cc that refrigerator shelf is getting water from somewhere, confirmed, took freezer back wall of, no water, found a container with water that has a crack, showed cust. Unit is ok. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JMW2427DS01
Near Solon, OH 44139
Manny
Job Details: 01/11/2024
"Cc unit giving f2e1, verified and F2e1 replaced console, opt test ok, took core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44128
Manny
Job Details: 01/11/2024
Replace door panels opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Shaker Heights, OH 44120
Manny
Job Details: 01/11/2024
"Cc unit not working, verified and code 4-3 for motor not running, motor just humming, unit needs pump motor; ordrng 1 W11665769 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44120
Manny
Job Details: 01/11/2024
"Cc unit not heating, verified and heat comes on but shut off a few seconds later removed vent and clogged up, ran without ven heating properly, advised customer to clean vent"
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE507ESS07
Near Rocky River, OH 44116
Manny
Job Details: 01/11/2024
"Replaced inverter, control, console and mag, opt test ok took cores for return"
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Elyria, OH 44035
Marie V
Job Details: 01/11/2024
"Cc that unit is not spinning the clothes all the way and that the clothes are tangled by the end of the cycle. Ran diag, no error codes. Replaced latch and stared a cycle. Washing properly also drained and spun as well. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Conneaut, OH 44030
Dan H
Job Details: 01/11/2024
"Installed new ice maker , op test good"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Bay Village, OH 44140
Angel
Job Details: 01/11/2024
"Cc that display is dead but some of the buttons still work. Confirmed tested some of the button and they work but display is blank. Took off to see if the ribbon connector was still connected or loose and it was good. Unit will need ui. Gave customer estimate and decided not to proceed and ui was out of stock as well. ; ordrng 1 WP9762794 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Bay Village, OH 44140
Angel
Job Details: 01/11/2024
"Cc that unit started freezing food in the ff section again. Took temp and it was at 28* and freezer 4*. Since issue happened again and thermistor is not reading correctly I will be ordering control board, both uis and evap cover which brings all harness with thermistors.; ordrng 1 W11610999 (Evap cover) and 1 W11574767 (Ui) and 1 W11574766 (Interface) and 1 W11664342 (Control board)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Bay Village, OH 44140
Angel
Job Details: 01/11/2024
Cc that turntable was not spinning and making loud noise. Replaced turntable motor and support tested unit opt test good.