We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Kent, OH 44240
Corina B
Job Details: 01/04/2024
"CC that the paddle broke off. Confirmed. Will need a new dispenser. Cust is going to install part. ; ordrng 1 242270101 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Aurora, OH 44202
Corina B
Job Details: 01/04/2024
Replaced the inverter and magnetron. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aurora, OH 44202
Corina B
Job Details: 01/04/2024
"CC that the ff lights are not working. Confirmed. Replaced the lights, opt test ng. Replaced the door switch from surplus t/s. Opt test ng. Ohmed out the wires, good. 0 volts at the light switch. Checked the control 56 volts. Will need a new control. ; ordrng 1 W11566851 (Control), used 1 W11396033 (Switch) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Aurora, OH 44202
Corina B
Job Details: 01/04/2024
CC that the unit does not turn on. Confirmed. Found the plug barely plugged in. Plugged the cord in. Unit started up. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Westlake, OH 44145
Angel
Job Details: 01/04/2024
Cc that unit was leaking at the right hand bottom side of refrigerator. Customer had water and ice maker off so we turned them on and tested functions of dispensing and cycling ice maker and no water leaks anywhere. Looked underneath unit and nothing. Did find ice maker bin seal falling off so I installed it correctly and found water stain running through the side where customer was saying it was leaking and it was coming from the center drawer mullion where I found a magnet which couldve been preventing door from closing properly and causing moisture and leaking onto floor. Explained to customer I couldnt find anything else where it couldve been leaking besides finding that magnet there asked her to monitor and if anything to give us a call.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chardon, OH 44024
Jason N
Job Details: 01/04/2024
"Cc unit freezer not cold enough, ff section is fineCustomer stated ff section has been fine since repair, freezer not cold enough, but unit has started to make some ice. Hooked up gauges to checked system pressures, low side at 7 in/hg vac and high side reading 65 psi. Slightly low for r600, possible undercharge due to charging scale issues. Added r600 until low side read 0psi. Advised customer to monitor for 24 hrs."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Euclid, OH 44123
Joe O
Job Details: 01/04/2024
Cc: not drainingFound drain filter plugged. Cleared. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSR5233EQ2
Near Cleveland, OH 44121
Joe O
Job Details: 01/04/2024
"Installed tub seal, nut and drive block. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Chesterland, OH 44026
Joe O
Job Details: 01/04/2024
"Went to install slider. Found gear case leaking oil. Found rotor seized to gear case. Unit needs gear case, stator, rotor and clutch also.Customer does not want to continue with repair.; ordrng 1 W11393685 (Gear case) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10915700 (stator) and 6 W11027980 (screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FER641FS0
Near Madison, OH 44057
Joe O
Job Details: 01/04/2024
"Cc: not heating. Found element open. Needs element ; ordrng 1 131553900 (heater-housing assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, OH 44057
Joe O
Job Details: 01/04/2024
"Cc: not agitating, not draining out properlyFound actuator is moving, but actuator arm is not. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Willoughby, OH 44094
Dan H
Job Details: 01/04/2024
"Customer complaint of loud noise, confirmed, found idler pulley worn out, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW6
Near Mentor, OH 44060
Dan H
Job Details: 01/04/2024
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2024
"Customer complaint that unit is not making ice and there is ice building up behind ice bin, Ice maker is not cycling, found fill chute warped causing water to leak when ice maker fills, unit needs new ice maker and fill chute ; ordrng 1 W11645360 (Fill chute)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 01/04/2024
"Customer complaint that unit is not cooling , unit unplugged, plugged in, fans started, compressor did not start, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 W11635510 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ashtabula, OH 44004
Dan H
Job Details: 01/04/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 57 degrees, partial frost pattern of evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Ashtabula, OH 44004
Dan H
Job Details: 01/04/2024
"Installed new inner door glass, op test good"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Ashtabula, OH 44004
Dan H
Job Details: 01/04/2024
"Customer complaint that unit runs for 30 minutes and then shuts off, ran diagnostics no error codes found, unit passed service test mode, moisture sensor is working, unable to duplicate the problem , unit is operating as designed , advised customer to load with like materials"
We serviced a
JENN-AIR COMPACTOR
Model TC407B5
Near Bentleyville, OH 44022
Corina B
Job Details: 01/04/2024
"CC that the bin does not come up and will not open. Confirmed. Bin was able to come back up. Cust does not want to repair. ; ordrng 1 WP777811 (Switch) and 1 WP4387911 (Switch) and 1 675382 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, OH 44057
Dan H
Job Details: 01/03/2024
"Customer complaint of grinding noise and water spilling out the back, unit filled with water when tech arrived, canceled cycle, unit drained, ran drain and spin cycle, found agitator lose, tightened, found grinding noise coming from gearcase, unit needs new gearcase, customer will reach out to their home warranty company ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 01/03/2024
"Cc unit not making iceRan ice maker diagnostics, reading e0, no faults. Ran test 45 water fill test, no water entering ice maker. Pulled fill tube and checked water flow from valve, good flow. Fill tube is frozen up, unit will need fill tube heater replaced. Quoted customer repair cost. ; ordrng 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Cleveland, OH 44135
Manny
Job Details: 01/03/2024
"Cc gasket coming off, verified and door liner warped try resetting the gasket but keeps coming off, unit needs ff door.; ordrng 1 LW10668874 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, OH 44094
Joe O
Job Details: 01/03/2024
"Installed valve, ice maker, and fill tube. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Avon Lake, OH 44012
Angel
Job Details: 01/03/2024
Pressurized system with nitrogen to see if I can detect a leak and no leaks detected. So I replaced the drier filter only and tried to recharge unit but its so cold in the garage the compressor doesnt want to kick on; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seven Hills, OH 44131
Manny
Job Details: 01/03/2024
"Evacuated refrigerant, replaced compressor, and filter, placed in a 29in vacuum and holding for 15 minutes, charged with 56g of R600a pressure holding at 1 psi, good frost pattern on evap, unit is cooling, advise to allow 24 to 48 hours for temps to equalize, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Solon, OH 44139
Corina B
Job Details: 01/03/2024
CC that the unit does not start. Confirmed. Found the knob is broken. Will need a new knob. Part is out of stock. Cust can install; ordrng 1 W11675852 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near North Olmsted, OH 44070
David R
Job Details: 01/03/2024
New icemaker good. All components working and cycling correctly. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon Lake, OH 44012
Angel
Job Details: 01/03/2024
Cc that unit is not cooling properly in ff section. Took temperature and it was around the 50s. Removed bottom drawer and found that evaporator is frosted over unit will need control board and thermistor replaced; ordrng 1 W11087438 (Hsrness) and 1 W10843055 (Control board) and 1 W11457241 (Pan)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lorain, OH 44055
Angel
Job Details: 01/03/2024
Cc that door drops when you open it. Confirmed opened door and it drops if you let it go. Verified and found one of the hinges broken replaced left hinge opt test good.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Aurora, OH 44202
Corina B
Job Details: 01/03/2024
Replaced the harness. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Streetsboro, OH 44241
Corina B
Job Details: 01/03/2024
"CC that water comes in when the unit is turned off. Confirmed. Found the cold valve not shutting, even when the unit is unplugged. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kent, OH 44240
Corina B
Job Details: 01/03/2024
CC that there is a flashing and does not start. Confirmed. Found the float switch laying under the motor. No pan for the float switch. Cust can install part; ordrng 1 W11550169 (Drain tray)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rootstown, OH 44272
Corina B
Job Details: 01/03/2024
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 1.87oz r600. unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Painesville, OH 44077
Dan H
Job Details: 01/03/2024
"Installed new hinges, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Elyria, OH 44035
Marie V
Job Details: 01/03/2024
"Cc that latch is broken. Confirmed, replaced latch, had a bit of hard time, top is dented as well as the back of unit, have pics. Unit was bought this way. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Euclid, OH 44132
Joe O
Job Details: 01/03/2024
"Recovered refrigerant, installed compressor, evaporator, and couplers. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11504445 (5/4 NR MS 00), and 1 Tjaf1200 () from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Olmsted Falls, OH 44138
David R
Job Details: 01/03/2024
"Replaced ignitor and control. Advised customer when changing modes or temps for oven, to press start to confirm change. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEM4
Near Parma, OH 44129
David R
Job Details: 01/03/2024
"Cc unit not making ice, icemaker stuck in position. Found good voltage to icemaker. Stuck in rotation and will not come out of it. Ordering ice maker and harness. ; ordrng 1 D7824706Q (Icemaker) and 1 WPD7813010 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Valley View, OH 44125
Manny
Job Details: 01/03/2024
"Cc door gasket coming off verified and door liner is warped, unit needs fz door; ordrng 1 LW10680726 (dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Independence, OH 44131
David R
Job Details: 01/03/2024
Replaced lid. Tested. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Brecksville, OH 44141
David R
Job Details: 01/03/2024
New updated control. In diagnostics it recognizes the new updated control. No gaps in gasket. Wires behind evap panel are good. Lines are good. Send to engineers.
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3400W
Near Broadview Heights, OH 44147
David R
Job Details: 01/03/2024
"Cc some burners working/ not, will trip breaker. Unhooked power to test, getting 240 from breaker, good. Most times when turning breaker on, the power will shut off immediately. When I did get to run for a few seconds. Found loud motor blower. Found shorted relays. Could be a mixed short in between them all. No burn marks or any shorts for elements. Would replace all switches and blower motor. Some parts are NLA 71001304 Motor Blower NLA, 71001303 Fan control switch NLA,W11088181 switch x212002125 Dual switch x2Fan wheel WPY707985; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2432KW1
Near Olmsted Falls, OH 44138
David R
Job Details: 01/03/2024
"Cc unit not washing. Water is going in and will drain. Wash motor bad. Will need wash motor and sensor. Gave estimate; ordrng 1 154844301 (Pump assembly) and 1 154762601 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near LaGrange, OH 44050
David R
Job Details: 01/03/2024
Replaced wash motor and control. Ran through diagnostics test mode. All components working. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lorain, OH 44052
Angel
Job Details: 01/03/2024
"C that unit is not doing anything and wont drain. Verified and unit has a f9e1 error code. Checked unit and looks like control board went out ordering control board, harness and drain pump.; ordrng 1 W11626074 (Control board) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ3
Near Lorain, OH 44053
Angel
Job Details: 01/03/2024
"Cc that unit tripped breaker and now it wont turn on. Found fuse open and will need switches replaced. Gave customer estimate and he proceeded with repair. Installed new switches and fuse opt test good.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490XXX (xno orderx INTERLOCK SW KIT) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU483VSS01
Near Amherst, OH 44001
Marie V
Job Details: 01/03/2024
"Cc that cf burner is not working properly. Confirmed, will need new gas valve. ; ordrng 1 WPW10385582 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Parma Heights, OH 44130
Marie V
Job Details: 01/03/2024
"Unit running on vacc, added nitrogen found leak at evaporator, replaced parts, and followed r134a process , full frost pattern on evap, showed cust, advised to allow 24 hours before restocking unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brook Park, OH 44142
Marie V
Job Details: 01/03/2024
Replaced control board.tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Bill
Job Details: 01/03/2024
"Cc not cooling, could not confirm. Took temps in freezer 10 degs took temps in ff section 33 degs. Customer explained that they had fast ice set for a day or 2 and that is when the unit started to warm up. But about 12 to 14 hours later. It started making ice. Ordered new wiring harness and heater. Follow up scheduled for 1/08; ordrng 1 W11229025 (Wiring harness) and 1 W10857624 (Heater)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Fairview Park, OH 44126
Bill
Job Details: 01/03/2024
"Cc water acts funny after installing filter water will trickle to a stop but no interruptions of ice. Could not confirm. Ordered new filter housing, follow up scheduled for 1/9; ordrng 1 W11172791 (Filter housing black)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Westlake, OH 44145
Marie V
Job Details: 01/03/2024
Cc that dispenser is not working that stuck on dispenser door and dispenser door doesnt open all the way. Started unit motor not running getting proper voltage to motor . ordering part. ; ordrng 1 W11613480 (Motor)
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS04
Near Westlake, OH 44145
Marie V
Job Details: 01/03/2024
"Cc that convection works but bake does not pass over 200 and some *. Stared unit, took voltage at bake, 240v, found bake is open and broil does not looks very good as well. Unit will need bake element, recommend replacing broil as well. Also door drops too low and when close door not always turns off lights.; ordrng 1 WPW10207398 (Bake) and 1 WP9760774 (Broil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model ZISP420DTASS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/03/2024
"CC that when getting water its leaking. Confirmed. Found the water tank leaking. Will need a new tank. ; ordrng 1 WR17X11176 (Water tank), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model LEQ8000HQ0
Near Cleveland, OH 44105
Manny
Job Details: 01/03/2024
"Cc unit not working, verified and unit gas a shorted thermal fix and heater connector melted, unit needs heater and thermal fix.; ordrng 1 WP3977767 (thrmst-fix) and 1 279838 (element,heater)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HWO
Near Cleveland, OH 44113
Manny
Job Details: 01/03/2024
"Cc unit not working, he tried diagnosing the unit but unit shut off before he can see the full code, thinks its a f8 but could be a f8, ran diagnostic and unit shuts off all I could see was an F6 before display when off, re ran and see f6 can not see the rest, unit needs console and control, customer will not proceed.; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44102
Manny
Job Details: 01/03/2024
"Cc unit making noise, verified and block of ice by the fan removed ice and ran fill test on icemaker and fill tube no in all the way causing unit to leak when icemaker fills corrected fill tube opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Manny
Job Details: 01/03/2024
"Cc unit not working it made a noise and now not working, verified and turn knob to normal and started, unit working as designed, customer said she cant believe its working now. Unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44111
Bill
Job Details: 01/03/2024
"Cc buzzing noise and unit will not turn on, confirmed cc. Compressor tries to come on, during which there is a buzzing noise coming from compressor. After about 3 sec unit stops. Ordered compressor and capacitor; ordrng 1 W11370574 (Compressor) and 1 W11652060 (Cap)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Bill
Job Details: 01/03/2024
"Cc stoped working wont drain, confirmed cc. Found error code f0e5 off balance load, reset system drained water. Changed pump as old pump didnt sound right. Tested opt test good."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Shaker Heights, OH 44122
Bill
Job Details: 01/03/2024
"Cc light out and a little smoke, confirmed cc. Changed bulb, socket. Opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lyndhurst, OH 44124
Bill
Job Details: 01/03/2024
"Cc unit will not continue after water fills, confirmed cc. Found error code f4e3, tested ohms for motor circuit, from control board 7.3 ohms. Unit will need a control board. Gave estimate for repair, Customer chose not to continue repairs at this time; ordrng 1 W11637581 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Mayfield Heights, OH 44124
Bill
Job Details: 01/03/2024
"Cc unit building heavy condensation under freezer door, confirmed cc. Tested gasket for air gaps, found none. Ordered freezer door, and badge. Office to follow up as door is out of stock. Ran a bead of caulk around cabinet and frame of freezer.; ordrng 1 LW10636404 (Freezer door) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, OH 44137
Bill
Job Details: 01/03/2024
"Cc oven not heating, confirmed cc. Found igniter was burnt out, changed igniter from truck stock. Opt test good; used 1 12400035 (Igniter) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Chesterland, OH 44026
Jason N
Job Details: 01/03/2024
"Cc unit making a noise during spin Ran test cycle, loud bearing noise during spin, gearcase will need replaced. Quoted customer repair cost. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/03/2024
"Cc unit making loud noise after running for awhile. Ran unit for approx 10 minutes, let heat pump system turn on. No abnormal noise heard. Added large damp clothing load to unit and resumed cycle. Let cycle for 20 minutes, unit is heating, drain pump turned on several times, cooling fan is running. Unit is not making an abnormal noise at this time. Unable to duplicate concern at this time, advised customer to monitor and possibly record noise if he encounters this again."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Jason N
Job Details: 01/03/2024
Installed main control. Ran test cycle and calibration. All functions passed. Op test good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW12B
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/03/2024
"Cc unit leakingFound unit door does not latch, flipped latch internally to get door to close so I could run a test cycle. Ran test cycle, advanced through fill, wash and drain. Found unit does not drain, drain pump only humming. Unit will need door latch and drain pump replaced; ordrng 1 5304525220 (Latch) and 1 A00126401 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/03/2024
"Cc unit will intermittently stop in cycle and flash a codeRan diagnostics, found code f1e2 for control : MCU failure. Per service manual, replace main control. ; ordrng 1 W11629914 (Control-elec)"
We serviced a
KENMORE DRYER
Model 11097281800
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2024
"Cc unit not heatingRan dryer op test on timed dry. Good ignition and flame, let cycle several times. Unit stopped heating after 2 cycles. Unit will kneed gas coils replaced. Unable to find truck stock coils, will need to be ordered ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL00
Near Willoughby Hills, OH 44094
Jason N
Job Details: 01/03/2024
"Cc unit leaking water underneathFound source of leak to be evaporator drain pan in rear of unit. Drain pan is cracked/deterioated, will need replaced. Customer declined repair, estimate only. ; ordrng 1 WP12579803 (Pan-drain)"
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Willoughby, OH 44094
Joe O
Job Details: 01/03/2024
Installed motor and belt. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Mentor, OH 44060
Joe O
Job Details: 01/03/2024
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 2.4oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 01/03/2024
Installed motor. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mentor, OH 44060
Dan H
Job Details: 01/03/2024
"Customer complaint that unit is not starting, ran diagnostics found f7e9(locked rotor) and f7e8(motor drive module over temp) error codes, found rotor sitting on floor under unit, no damage, reinstalled with loctite, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 01/03/2024
"Customer complaint that unit is not making ice, confirmed, found tan wire through the freezer section door open, unit needs new freezer section door , customer does not want repair; ordrng 1 LW11026425 (Frz door (ss)), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby Hills, OH 44094
Dan H
Job Details: 01/03/2024
"Customer complaint of frost build up in freezer section , found freezer section door gasket not sealing, pulled gasket out to seal, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Willoughby Hills, OH 44092
Dan H
Job Details: 01/03/2024
"Found blower wheel damaged (see pic), reordering blower wheel ; ordrng 1 WP697772 (Blower)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Conneaut, OH 44030
Dan H
Job Details: 01/03/2024
"Customer complaint of rotate knob error, confirmed, unit needs new user interface , customer does not want repair at this time; ordrng 1 W11478524 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Madison, OH 44057
Dan H
Job Details: 01/03/2024
"Customer complaint of buzzing noise, all components running, No unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Angel
Job Details: 01/03/2024
Cc that unit is not cooling and they had sears come out about 4 times even did a sealed system job and unit started cooling but lasted like a day or 2. Took temperatures and fridge was at ambient temperature. Used nitrogen to see if I could find a leak and found leak at capillary line in cabinet at the back of unit. Took some pics and called tech line spoke with Rick explained issue and unit is not repairable going under review.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/02/2024
"Replaced the drum, dryer repair kit, motor and blower wheel. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Austinburg, OH 44010
Jason N
Job Details: 01/02/2024
"Cc unit grinding/squealing noises during spinRan test cycle, confirmed abnormal noise during spin from gearcase. Checked under unit, found oil leaking from gearcase into rotor. Unit will need gearcase replaced. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Jason N
Job Details: 01/02/2024
"Installed main control and switch. Ran test 16 and 17, all switch inputs reading open/closed based on if door is open/closed. Door ajar indicator is off. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEA2
Near Perry, OH 44081
Dan H
Job Details: 01/02/2024
"Installed new ice maker , op test no good , new ice maker is not send power to valve, reordering ice maker and ice maker harness ; ordrng 1 D7824706Q (Ice maker) and 1 WPD7813010 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 01/02/2024
"Reset unit. Replaced icemaker, heater and valve. Tested, icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Eastlake, OH 44095
Joe O
Job Details: 01/02/2024
Cc: leakingRan test cycle. No leak found. Checked under unit. Found no signs of leak. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18IL6DWN
Near Willowick, OH 44095
Joe O
Job Details: 01/02/2024
"Cc: not making ice, drawers and bins brokenFound no power to ice maker. Ice maker harness not seated correctly. Re seated ice maker harness cycled ice maker. Ice maker cycling and filling. Needs 2 ff door bins, and crisper binCustomer does not want to order bins at this time; ordrng 2 240338201 (bin-door)s and 1 240337103 (pan-crisper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JB6400R4BB
Near Euclid, OH 44117
Joe O
Job Details: 01/02/2024
Cc: not workingFound unit is stuck in its place. Cannot remove to test voltages or check connections. Customer to get unit removed; saved tckt
We serviced a
KENMORE WASHER
Model 110.92281100
Near Chesterland, OH 44026
Corina B
Job Details: 01/02/2024
"CC that the unit shakes when spinning. Picked up the back end on the washer, to leveled. Started a cycle with a full load of clothes. Spinning well. Advised Cust to keep an eye on it. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Corina B
Job Details: 01/02/2024
Replaced the inverter board. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near North Ridgeville, OH 44035
David R
Job Details: 01/02/2024
"Cc unit not cycling, will just hear a click. Found open thermal fuse. Replaced from t/s. Good. Running and heat cycling. Good. Advised customer to clean vent. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Euclid, OH 44117
Jason N
Job Details: 01/02/2024
"Cc unit going offbalance every load Checked tub suspension, found tub bounces 3-4 times when pushed down. Suspension spring are weak and will need replaced. Quoted customer repair cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11130362 (Suspension)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/02/2024
Replaced the ui. Tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/02/2024
Replaced the control. Ran a calibration. Started a quick wash with clothes. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Diamond, OH 44412
Corina B
Job Details: 01/02/2024
Replaced the control. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mentor, OH 44060
Dan H
Job Details: 01/02/2024
"Customer complaint that unit is not powering up, confirmed, found unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lorain, OH 44052
Angel
Job Details: 01/02/2024
Replaced spark module and harness tested unit opt test good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS10
Near Lorain, OH 44052
Angel
Job Details: 01/02/2024
"Cc that u it was making a popping noise. Tested unit and confirmed sound, and its coming from the turntable motor and the support but also the ring that rotates look damaged ordering turntable motor with ring and support.; ordrng 1 W10642989 (Turntable motor) and 1 W11367904 (Tray cook) and 1 W11252182 (Turn ring) and 1 W11245707 (Support)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Avon, OH 44011
Angel
Job Details: 01/02/2024
Replaced inlet valve tested unit opt test good.