Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: not coolingFound temps at 50 I ff section and 46 in freezer. Found unit only has a partial frost pattern. Compressor is running, pulling .56 amps. Needs compressor, evaporator, and drier; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Hopkins Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 Installed new part unit tested good

Near Light House Ct, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MGDC300BW1 CC that there is rattle when running. Found a support roller worn. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Overbrook Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW "Cc unit not flowing cold water Customer stated clothing comes out hot and can’t seem to get a cold washRan diagnostics, found code f0e4 for spin limited by temp. Found cold and hot water lines reversed. Corrected water lines, ran auto test. Op test good."

Near Orchard Ave, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that the unit does not wash. Ran diag F5E2 – LID LOCK FAULT, F5E2 – LID LOCK FAULT. In manual test the lock, passed. water did not come threw. Ran calibration. Ran a manual test, nothing would turn on except the lock. Started a normal cycle started to fill. Will need a new control"

Near Belmont Dr, Brooklyn Heights, OH 44131
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced Icemaker. No water coming into the Icemaker. Took house line off from valve. Found no water coming into unit. Customer had needle style valve in basement, closed and opened back up. Water started flowing to unit. Water was called into Icemaker. Told customer give it a couple of days and off the ice is still low production they will need to change out the house valve to a new quarter turn style valve. Op test ok"

Near Tenney Ave, Amherst, OH 44001
David R.

David R.

RANGE WHIRLPOOL WOS72EC7HS01 "Replaced part, tested. Op test ok"

Near Cooper Foster Park Rd, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC2 "Customer complaint a lid is no locking then unit shuts off, confirmed, lid lock tests good, unit needs new control; ordrng 1 W11130238 (cntrl-elec)"

Near Harrison Ave, Maple Heights, OH 44137
David R.

David R.

WASHER MAYTAG MVWC565FW1 Replaced parts. Pushed unit back into normal spot. Tested. Ran rinse and spin cycle with towels inside. Good. Floor level is not even. Leveled unit as best as possible. Also recommended to customer of anti vibration feet to put onto unit. Also recommended of making sure clothes are evenly distributed and that if something is bunched up to pause and correct clothing before starting back up. Also check owners manual for vibration or off balance. Op test ok.

Near W 37th St, Lorain, OH 44053
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW2830DS03 Installed new part unit tested good

Near Robin Ln, Kirtland, OH 44094
Corina B.

Corina B.

FREEZER FRIGIDAIRE FFFH20F2QWD "CC that the unit is not cooling. No fans or the compressor is running. Checked the thermostat, open. Will need a new thermostat ; ordrng 1 5304513033 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near W Schaaf Rd, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR GE PWE23KMKGES "Cc: small leakCustomer states it has only happened 2 times, and it’s after loading the fridge with groceries. Found ice build up on the freezer floor and in drain pan. Needs drain cleared. Cleared drain. Op test ok"

Near Little Mountain Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2311LBQA Replaced part. Tested. No leakage. Good. Op test ok

Near Toledo Ave, Lorain, OH 44055
Jeff M.

Jeff M.

MICROWAVE MAYTAG MMV4205DB1 Installed new part unit tested good

Near Sterling Rd, Madison, OH 44057
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: stuck in drainFound drain is only roughly 10 inches off the ground. Advised customer stand pipe needs to be at least 36 inches. Found error code f8e1(long fill no fill). Ran auto test and calibration.unit functioning as designed. Op test ok

Near Hawkins Dr, Painesville, OH 44077
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51EC0AS01 "Customer complaint oven should be at temp chosen when it beeps, started to explain waiting a few minutes like 5-15 after beep to allow temps to cycle and settle"

Near John Rd, Olmsted Township, OH 44138
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4815EW1 "Customer complaint washer not washing well, customer removed agitator and found teeth smoothed over on shaft and agitator, quoted to replace gearcase W11255272 and agitator W10908289, customer does not want repair at this time, left quote; used 1 SHIPPING (shipping and handling) from stock"

Near Glenside Ln, Olmsted Township, OH 44138
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that lid lock light would not shut off, no lid lock light on when tech arrived, ran diagnostics found f5e1(lid switch fault)f5e2(lid lock fault), and f5e3(lid unlock fault) error codes, lid locks and unlocks in manual test cycle, unable to duplicate the problem , unit is operating as designed"

Near McCracken Rd, Maple Heights, OH 44137
David R.

David R.

DRYER WHIRLPOOL WGD4850HW0 "Cc of heat, said clothes seem to not dry all the way. Ran unit, confirmed good airflow outside. Put a towel in there, took off little door window to make sure ignitor and flame coming on. Put on timed dry 70 mins. Tested temp, good. Ran for 25/30 mins, heat coming on and cycling off/on every 2/3 mins, heat is working. Went over load size and time being put on per owners manual. Unit test good. Op test ok"

Near Missouri Ave, Lorain, OH 44052
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit tested good

Near Tote Rd, Rock Creek, OH 44084
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 "Cc unit will stop cycle by itself, has done multiple times. Customer has tried turning on and off power. Still unit is stopping mid cycle or towards the end of cycle without completing. Also at one point, UI was not working. Ran diagnostics, no error codes. Went through all service mode. All components working correctly. UI console is accepting all commands. Labor is Covered, under extended warranty, parts are covered. Ordering controls.*** ; ordrng 1 W11105845 (console) and 1 W11305293 (cntrl-elec)"

Near Lake Rd, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER MAYTAG MEDP575GW0 Cc unit filter cannot be insertedFound tensioner bent in filter housing. Manipulated to let filter fit. Op test good.

Near Walnut Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Sanded arc spots Painted over marks Installed pegs Ran unit test OP Test Ok

Near Maplewood Dr, Solon, OH 44139
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE204EPA4 Installed upper rack slides and adjusters. Op test good.

Near Hall St, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW3 CC that there is a loud banging noise in the spin. Found the basket tilted forward. Adjusted the legs. Started a rinse and spin with towels. Optest ok.

Near Lawndale Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Cemaker failed needs replaced. The unit is getting power ; ordrng 1 241798231 (ICE)

Near Sandusky St, Conneaut, OH 44030
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Installed UI Set up Ran test bake OP Test Ok

Near Brighton Dr, Aurora, OH 44202
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit leaking at door bottomCustomer states there’s water coming from the black tube in the bottom of the door, usually about an hour in. Ran diagnostics, cycle all functions normal, no codes. Ran quick wash cycle, no leaks. Advised customer that some condensation from vent tube is normal for these units when vent cycle starts. Unit is working as designed."

Near Hazelwood Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7000DW4 "Cc unit not workingFound console powering on but not accepting commands. Was able to get into diagnostics, but no codes stored. Replaced control and console using customer supplied pre Id part. Checked voltage at outlet. Good at 122v and correct polarity. Ran auto test and calibration. Op test good."

Near E Hill Dr, Chesterland, OH 44026
Jason N.

Jason N.

DRYER MAYTAG LDG9606AAE "Cc unit drum noisyConfirmed drum noise, rollers or belt pulley worn. Ordering both.; ordrng 1 WP6-3037050 (pulley) and 2 12001541 (bearing & roller asy)s and 2 306508 (BEARING KIT )s and 1 WPY312959 (belt)"

Near Sugar Bush Ln, Gates Mills, OH 44040
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc of leak in hose Replaced drain hose ran test cycle OP Test Ok

Near Lido Ln, Streetsboro, OH 44241
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HV0 CC that the oven does not light. Found the storage drawer was full of pans and cooking sheets. Removed the sheets from the drawer.oven ignited everything. Took temp 350* after 20 mins.

Near Primrose Cir, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 Installed new part unit tested good

Near Schramling Rd, Pierpont, OH 44082
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that the unit filled up to much and sometimes does not drain. Ran diag no codes. Ran a calibration. Started a normal cycle. Advised cust the agitator is going to put more water into the washer. Optest ok"

Near Amber Ln, Brecksville, OH 44141
Jeff M.

Jeff M.

WALL OVEN KITCHENAID KEMC308KSS01 Heating elements shows slight signs of failure. I also want to replace the fuse in the rear main control board is sending power; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10207400 (elmnt-brol)

Near Center Rd, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the doors are not level and one is sticking farther out. Raised the left hand door with a washer. Optest ok. ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock

Near Cheryl Ann Dr, Seven Hills, OH 44131
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc water leaking. Water is actually coming up through the floors in front of the washing machine. Moved unit up, no water marks or spots underneath. Ran unit is diagnostics test mode twice, also ran Rinse/spin cycle. Unit filled more than halfway and drained. Tilted unit all the way back, no leaks, no marks. Unit test good. No leaking. Checked all valves, tested, checked all connections. Op test ok."

Near Peregrine Way, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER GE GTW680BSJ4WS "Cc unit not draining or spinning Found drain pump to be stuck, freed it up but will most likely fail again bearings seem worn Needs drain pump ; ordrng 1 WH23X28418 (DRAIN PUMP), used 1 SHIPPING (shipping and handling) from stock"

Near Broadwood Dr, Burton, OH 44021
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 CC that the RT hand door Is lower then the left. Found the right hand door is cracked at the bottom. Will need a new door.

Near Band Dr, Garfield Heights, OH 44125
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF555SDFZ06 CC that the unit is not making ice. Our ic me not cycling. Replaced the icemaker. Optest ok

Near Bainbridge Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

DRYER MAYTAG MDE9700AYW "Cc unit not dryingCustomer stated, unit powers on but will not start.Confirmed no start, found belt broken, disengaging belt switch. unit needs belt.; ordrng 1 WPW10205415 (belt5718), used 1 SHIPPING (shipping and handling) from stock"

Near Middle Ridge Rd, Madison, OH 44057
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 "CC that the unit goes off balance and is loud. Checked the suspension rods, will need new suspension rods. Found the bearings are worn. The oil from the bearings is leaking onto the rotor, stator and rps. ; ordrng 1 280146 (rotor) and 1 W10247710 (washer,suspension) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Pinehurst Dr, Euclid, OH 44117
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed door and connector Ran several cups of water did not see unit leaking afterwards OP Test Ok

Near S Cleveland Ave, Mogadore, OH 44260
Brian M.

Brian M.

WASHER GE GTW485ASJWS Cc unit not workingRan diagnostics found error for lid lock and lid open for 15 min Ran manual test on lid lock as well as ran pressure sensor test Ran manual spin test Ran drain and spin Unit is functioning as design at this time Can not duplicate a issue

Near Unger Rd, Atwater, OH 44201
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBF2258XEB6 "Cc unit making a buzzing noiseRan diagnostics, all functions normal, no abnormal sound. Found ice maker bail arm down, unit is not connected to water for ice maker. Water valve buzzing when calling for water. Disconnected ice maker plug, advised customer if water is ever connected for ice maker function, will have to plug in at rear of freezer. Op test good."

Near Robindale St, Wickliffe, OH 44092
Brian M.

Brian M.

WASHER KENMORE 110.3163261 Installed lower frame Checked unit for left over glass did not see any Ran auto test and calibration OP Test Ok Ran auto test again to verify functionality with customer

Near Waterfowl Ln, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW6200VW0 Ran a full cycle found no issues op tested good

Near Walnut Blvd, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 "Cc unit leaking Tipped unit back, did not see any signs of a leak filled tub up to the top Let it sit no leak spotted Ran drain cycleFound customers floor drain backing up, showed and confirmed w/ customer Ran auto test and calibration OP Test Ok"

Near Country Club Ln, North Benton, OH 44449
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Installed new bake element, op test good"

Near Richmond Rd, Solon, OH 44139
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new igniter, op test good"

Near Jefferson St, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced parts. Tested set back to recommended. Give 24 hours to return to normal temps. Op test ok

Near Eastview Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHB Cc unit leaked once from center of door area and leaving residue on dishes Found center of door foam wet ran test cycle of heavy could not get unit to leak Advised customer to try different soap and to run hot water at the sink first to allow hot water to enter dishwasher when it fills Gave samples of soap and jet dry OP Test Ok

Near W Main St, Andover, OH 44003
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed wash motor and control. Ran wash test, op test good."

Near Greenfield Ln, Painesville, OH 44077
Brian M.

Brian M.

RANGE TAPPAN TEF351EWF Installed switches Tested burners OP Test Ok

Near Water St, Garrettsville, OH 44231
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Customer complaint washer hose broke and leaked, confirmed inlet hose broke at connection, advised inlet hoses are not part of the unit and can be purchased at your local hardware store, recommended a rubber hose over braided, ran diagnostics, no errors"

Near Rye Gate Dr, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ASD2625KEQ "Cc: not coolingFound temps in ff section at 53, and freezer at 53. Found unit has no frost pattern and ice buildup on cap tube. Needs compressor, drier and evaporator.Customer does not want to repair at this time"

Near E 236th St, Euclid, OH 44117
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS1 Installed new part unit tested good

Near Dock Rd, Madison, OH 44057
David R.

David R.

WASHER WHIRLPOOL WTW8500BW0 "Replaced parts. Ran through test diagnostics. Good. Looked underneath, no leaks. Good. Op test ok"

Near Calista Dr, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW1 Cc unit won’t spin Found belt broken Replaced belt Ran auto test and calibration OP Test Ok ; used 1 W10006384 (

Near Atwater Ave, Atwater, OH 44201
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint fridge door ajar alarm does not work and manual says it should, found section in use and care manual explaining this feature should activate after 5 minutes ajar only when unit is cooling and again after 2 minutes if left open, opened door for 5 minutes, unit is operating as designed, taking control for return"

Near Whitemarsh Ln, Strongsville, OH 44149
Corey L.

Corey L.

RANGE MAYTAG MGRH752BDW "Customer complaint the front right burner give him trouble lighting sometimes and the rest of the burners are clicking when I try the FR one, all ignitors will spark when trying to ignite any specific burner the knob turned is the only only allowing gas to escape to light, tried to give igniter a better ground to sprk off of, burner not lighting burner head is clear, igniter is weak, filled out tech-line sr documentation form from service matters; ordrng 1 WP3412D021-26 (burner), used 1 SHIPPING (shipping and handling) from stock"

Near Dunham Rd, Maple Heights, OH 44137
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8040DW4 "Cc: f5 error codeFound error codes f5e2(lid lock will not lock) and f5e3(lid lock will not unlock). Installed lid lock ran auto test, unit shut down gave another f5e2 error. Needs control; ordrng 1 W11182868 (cntrl-elec)"

Near Midland Rd, Mentor, OH 44060
Corina B.

Corina B.

WASHER WHIRLPOOL MHW3505FW1 CC that the unit is leaking. Found a hairline crack in the tub. Will need a tub and basket. Part is covered under warranty. ; ordrng 1 W10901030 (tub-outer 74832)

Near Washington Ave, Cleveland, OH 44113
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed ice maker OP Test Ok

Near Randolph Rd, Mogadore, OH 44260
Joe O.

Joe O.

DRYER AMANA NED4655EW1 Cc: will not startFound unit is not receiving any power. Found unit is connected to a 20 amp breaker. Advised customer unit should be connected to a 30 amp breaker. Unit funds designed. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near E 98th St, Cleveland, OH 44108
Corina B.

Corina B.

DRYER MAYTAG MED3500FW0 Replaced the heater. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

Near Franklin Dr, Berea, OH 44017
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit is leaking. Found the float switch leaking. Will need a new float switch.; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)

Near Pebblecreek Dr, Independence, OH 44131
Brian M.

Brian M.

DRYER WHIRLPOOL WED9200SQ1 Installed control Ran test cycle with no heat and another with heat and switched back to no heat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Ranfield Rd, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc: noise, ice maker not working, door hinge brokenFound damper excessly loud, found ice maker is cycling and calling for water. No water is ran to the unit. Lower hinge on door is completely broke. Caused damage to the door, and to the freezer door. Door gasket also not seated properly. Needs door, and damperCustomer does not want to repair at this time"

Near Maplewood Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER WHIRLPOOL CET9100GQ0 Installed key Did not do what customer expected it to do OP Test Ok

Near Meloy Rd, Kent, OH 44240
Joe O.

Joe O.

WASHER WHIRLPOOL GHW9150PW0 Installed listed parts. Ran quick test. Ran normal cycle. Ran drain and spin. Op test ok

Near Canterbury Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4950HW0 "Cc: not spinning clothes outFound error f0e5(off balance). Found basket is well balanced, suspension is good. belt squealing during spin. Found gear case leaking oil. Needs gear case, cam, and belt; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt)"

Near Catalpa Rd, Cleveland, OH 44112
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM "Customer complaint ff ceiling lights are dim and frz is out, confirmed, frz led failed, replaced with module sent, op test good"

Near Revere Cir, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Replaced the thermostat. Optest ng. Checked the bl and wh 120 volts. From orange and white 0 volts. Will need a defrost control. ; ordrng 1 4388931 (timer,defrost adapt)"

Near Wellington Ave, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed parts listed, cleared ice from evap, ran test 6 and jumped bimetal, op test good, advised customer to allow 24-48 hrs for temps to settle"

Near Royalview Dr, Parma, OH 44129
Corina B.

Corina B.

DRYER MAYTAG MEDE200XW1 "f3 e 1 Exhaust Thermistor Open, f3 e6 Moisture Sensor Open. Checked the exhaust temp on high 150* checked the resistance on p14-3 p14-6 5 ohm at 100*, good will need a main control ; ordrng 1 WPW10235613 (cntrl-elec 22053), used 1 SHIPPING (shipping and handling) from stock"

Near Deer Run Dr, Middleburg Heights, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced part. Tested good. Op test ok

Near Thornbury St, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working starts then just sits, confirmed, ran diagnostics found f7e6 motor short, f7e9 locked rotor and f2e1 stuck key, basket and rotor moves freely, found hot/neutral reversed, ran extension cord to properly ground and polarized outlet, clutch not fully disengaging causing gears to grind, unit needs drum clutch and rotor, advised customer to have outlet repaired; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator)"

Near Prospect Rd, Strongsville, OH 44149
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Harness was not needed customer just left the door open op tested good

Near Morgan Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR ELECTROLUX E42BS75EPS "Customer complaint of noise sometimes and doesn’t feel too cool, temps were 50-55 in ff and 15 in frz, noise is ff evap fan hitting accumulating ice, ff evap not defrosting, unable to locate wiring diagram while in home, spoke with our TL before closing job, found wiring diagram, evap assembly has fan and all defrost components, process stub is bent on compressor, customer would like to order compressor to have it there just in case; ordrng 1 5304448979 (evaporator assy) and 1 5304449075 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

Near Eagle Pointe Ct, Columbia Station, OH 44028
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit not spinning out clothes Customer had just run wash cycle before I arrived, spin finished up. Clothing load inside was normal dampness for a normal cycle. No standing water in tub, no excessive water in clothing. Customer stated it should be better then this, I advised that this is typical clothing dampness and is not excessive. Ran diagnostics, no codes stored. Ran auto cycle, all, functions passed. Unit is working as designed."

Near OH-82, Aurora, OH 44202
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DC4 Customer states that the communication error came back after 20 minutes what I’m finding is the washer and dryer are plugged into the same outlet and it’s a GFI outlet I recommend for them to get two separate lines one for the washer and one for the dryer

Near Bay Ridge Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW Installed new part unit tested good

Near Caddie Ln, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Cc unit leaked grease from underneathCustomer stated a pool of gray grease appeared under left corner on unit. Found residue of liner lubricant under corner, looks to have been sealed by silicone at one point. Cleaned up left over lubricant, resealed liner corner with silicone. Unit is working as designed."

Near Bell Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DRYER AMANA NED5800HW Customer had a load ready for the dryer put the load into the dryer ran cycle unit tested good explained sorting the clothing keeping jeans with jeans shirts with shirts or more important with these newer models with the sensor.

Near US-6, Jefferson, OH 44047
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc unit ice production slow, and leaking into containerFound ice buildup in ice container And back of housing. Ran water fill test, water pressure very low, causing capillary effect on fill tube, water running back away from ice mold and down back of housing. Customer is using an RO system, advised customer that low pressure will cause this issue and is not a defect of the unit. May need filter maint on system or contact RO manufact. To see if water pressure can be boosted. Unit is working as designed."

Near Southwyck Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc unit leaking freezer side Found drain pan frosted over Cleared ice and drain tube OP Test Ok

Near Beryl Dr, Kent, OH 44240
David R.

David R.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Cc unit UI console keeps changing time and date by itself. Also glass had seal or something stuck to it, won’t scrap or come off, will need glass door assembly. Ordering.*requesting double labor * let customer know if door is considered cosmetic than she will have to pay for it, if so than she doesn’t want the door; ordrng 1 W11110283 (glass-door) and 1 W11428578 (CONSOLE CONTROL )"

Near Park Pl, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE KITCHENAID KGSS907SSS01 "CC that the oven door is locked and a fault code f5e1. Unlocked the door with a coat hanger. Rn diag latch tried to open will not. Will need a new door latch. ; ordrng 1 WP9760889 (latch 19316), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Pine Dr, Avon, OH 44011
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 I was not able to do anything I forgot to set this up as a second tech required; ordrng 1 W11314666 (hose)

Near Light House Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER MAYTAG MEDC215EW1 "Cc unit tumble slows down and eventually stopsCustomer stated she was drying a load of towels when this happened. She wasn’t sure this load was fully spun out from her washer, she said it seemed too wet. Her washer is a Samsung, cannot run tests to verify if it’s working correctly. Ran a load of 6 large wetted down towels in unit. Timed dry for 20 min. Unit ran entire time, no issues with slow down or stoppage. Could not duplicate issue. Customer is going to take a wait and see approach, perhaps have the washer looked at."

Near Waverly Ln, Chagrin Falls, OH 44022
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc FF not cool. FZ time is good temp. Found Damper not opening. Damper test goo. Wires coming from inside fridge all’s connections were loose. Corrected. Tested in diagnostics. Opening and closing. Good. Op test ok

Near Edgewood Dr, Lorain, OH 44053
Brian M.

Brian M.

WASHER MAYTAG MVWC415EW2 Installed motor Ran auto test and calibration OP Test Ok

Near Laurel Dr, Walton Hills, OH 44146
Brian M.

Brian M.

RANGE WHIRLPOOL WEE510S0FB2 Cc unit not powering on Found unit not getting proper voltage Needs breaker checked out

Near Regency Dr, Walton Hills, OH 44146
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HV1 Sanded down arc mark and painted spot Installed peg Ran test cycle OP Test Ok

Near Woodline Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

WALL OVEN FRIGIDAIRE FFGW2415QSB Attempted to remove unit. Found part of unit is sealed to cabinet. Found unit also has a piece of wood trim blocking the lower part of the oven from coming out. Customer to remove trim and silicone. Customer will contact to reschedule; saved tckt

Near Bexley Blvd, South Euclid, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "CC that the ff is not cooling. Ff 68* Fz -10*. Found the freezer evap frozen, not defrosting. Steamed out the evap and replaced the main control from t/s. Optest ok. Whirlpool is covering the repair, sent over an authorization ; used 1 WPW10503278 (CNTRL-ELEC 15677) from stock"

Near Bassett Rd, Westlake, OH 44145
Corina B.

Corina B.

RANGE JENN-AIR JDRP548HL00 Replaced the oven sensor. Heated oven to 350*. Optest ok

Near Granite Ct, Westlake, OH 44145
David R.

David R.

REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit is not cooling. Less than a week old. Took off cover to evap, no frost pattern at all. Compressor watts at 45, making weird gurgling noise. Sealed system job. No valve to test pressures. Ordering compressor, evap and drier. **customer is calling Home Depot/Maytag and trying to get a exchange new fridge **if they want they parts replaced, will need lock ring tech; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAP)"

Near W 39th St, Lorain, OH 44053
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc unit not working. Went through tech sheet steps for control. Bad control, tested one from t/s. Customer called Maytag, will not cover anything. Replaced part from t/s. Tested in diagnostics and calibration. Good. Op test ok; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near Miami Ave, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR AMANA ARS2464BB Water line in the door is frozen I explain to them to shut down the fridge let it fall out the waterline in the door is non-removable for one piece

Near S Ridge Rd E, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC0 "Cc unit making grinding noise Found washplate damaged Needs washplate Customer wants to install it ; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"

Near Patriot Dr, Streetsboro, OH 44241
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW0 "CC that the unit will not spin. Ran diag F8E1 – NO FILL, LONG FILL. Checked the water valves, good. Drain, good. Manual spin, good. Ran a calibration. Started a rinse and spin with towels came our damp. Advised cust to use 1-2 tablespoons of he detergent. Optest ok"

Near Rio Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5620HW1 Installed new part unit tested good

Near W 19th St, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR GE ZISB36DYB "Cc unit not cooling Customer stated they were out for 2 weeks and came back and found things in freezer thawing. Freezer and ff sections both approx 40 degrees. Compressor very hot, found condenser fan not running. Checked power to motor, good at 123v. Unit needs condenser fan motor. ; ordrng 1 WR60X187 (motor,cond.fan21070), used 1 SHIPPING (shipping and handling) from stock"

Near Deerbrook Dr, Novelty, OH 44072
Jason N.

Jason N.

RANGE JENN-AIR JDS9865BDP "Installed control board and oven temp probe. Ran bake test, broil test. Op test good."

Near Calverton Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc: buzzing noise, not cooling properly in ff sectionFound temps in ff at 62 degrees and freezer at 03 degrees. Ff Evaporator completely frosted over. Found service pointer (W11033419D) pertaining to this issue. Found unit has older model control. Needs evap cover and control; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)"

Near Ranch Rd, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Cc FF not cooling. Took out deli drawer. Wall of ice on evap cover. Fan test bad. Ordering fan with harness, and support**2 count job; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Hickory Dr, Vermilion, OH 44089
Jason N.

Jason N.

RANGE KITCHENAID KODC304ESS01 Cc unit lower oven not heatingCustomer stated he ran a clean cycle on both ovens. Lower oven quit working after. Found lower t-stat open. Replaced using customer supplied pre Id part. Op test no good. New t-stat also open. Defective part. Reordering t-stat.; ordrng 1 W11165152 (thrmst-fix)

Near Belgrave Rd, Pepper Pike, OH 44124
Jeff M.

Jeff M.

DRYER MAYTAG MDG2706AWW "Thermal fuse is open and the idler pulley is failing needs replaced; ordrng 1 WP37001287 (bracket) and 1 WP40113801 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"

Near Gore Rd, Ashtabula, OH 44004
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "The heater received is not the same size as the original(see pics), reordering heater; ordrng 1 W10518394 (heater)"

Near Rabbit Run Dr, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER KENMORE 110.6002201 "Customer complaint that unit is not heating, confirmed, found thermal fuse, element , and thermal cut off open, customer does not want repair at this time; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)"

Near Decker Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Rashell Dr, Walton Hills, OH 44146
Corey L.

Corey L.

DRYER GE GTD65EBSJ2WS "Customer complaint dryer not heating, confirmed, found violet wire to element had a thermal event and detached from element, harness WE15X23863 is not available spade connector can be replaced and new crimped on if we can locate the element which I cannot find even a part number to look up for, left quote for customer and advised put parts will research further and get back to customer with quote if found"

Near S Bexley Cir, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSF705HBS00 Cc: noiseEvap fan hitting ice build up. Unit not defrosting properly. Defrosted unit. Needs control and ff evap thermistor; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)

Near Clarkwood Dr, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 Needs wiring harness in main control frost buildup on the fresh food evaporator; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)

Near Schramling Rd, Pierpont, OH 44082
Corey L.

Corey L.

WASH/DRY STACK KENMORE 417.948023 "Customer complaint washer stopped spinning and had a burning smell, ran spin, motor spinning belt not moving, tub nor transmission is bound, tension pulley is there but weak, quoted to replaced tension spring; ordrng 1 3204425 (spring), used 1 SHIPPING (shipping and handling) from stock"

Near Brick Mill Run, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of a humming noise while switching from rinse at the beginning of spin then tapers off, no errors, nothing is bound up, capacitor is failing; ordrng 1 W11158830 (capacitor)"

Near Parkmount Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer complaint fridge makes a loud noise and stops when doors open, confirmed, evap frozen and fan hitting ice, bi metal was closed, unit needs fan kit and control; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (THERMISTOR AND FAN KIT)"

Near W 147th St, Cleveland, OH 44135
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Cc unit will not start and will not make selections have to power cycle it to get it to work for a few minutes Found UI not responding can’t access diagnostics flipped breakerEntered diagnostics after boot up found UI responding then stopped Needs UI board ; ordrng 1 W11297728 (console)

Near Brighton Dr, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Water is leaking from the housing dispenser there is a hole; ordrng 1 W11127357 (housing)

Near Tote Rd, Rock Creek, OH 44084
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "CC that the microwave and oven do not work. Found the magnetron has failed. Heated oven to 350*, took temp after 15 min. Heated. Will need a magnetron and inverter. ; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON )"

Near North Royalton, OH 44133
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE204EPA4 Cc unit upper rack rails brokeConfirmed right slide rail welds broken. Unsure of why this wasn’t pre Id. Ordering parts.; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s

Near Hall St, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking on heavy duty cold. Started a cycle with a comforter. Called t/l Scott. Told me to replace the deflector for the vent . There’s a Service pointer.; ordrng 1 W11409996 (COVER)

Near Tamarack Trail, Brecksville, OH 44141
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc unit is moving during spin cycle, once in a while. Customer has agitator and concerned that when using towels they might be getting wrapped around agitator. Customer has been pausing and rearranging clothes. Has marks on floor to mark where uni is at. Ordering suspensions; ordrng 1 W11130362 (suspension)"

Near W 37th St, Lorain, OH 44053
David R.

David R.

WASHER MAYTAG MVWB725BW0 "Cc of LD (long drain error). Plugged in unit, drain pump automatically comes on, stuck in flood mode. Drain pump is good and nothing is stuck or obstructing it. Blew through pressure hose, clear. Control needed. Also gave customer estimate for bad bearings. Paid SVC, do. Or order parts; ordrng 1 W10763749 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Urban Cir N, Lorain, OH 44053
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Customer complaint that oven is not heating, confirmed, found element blown, element is receiving 240vac, unit needs new element, ran entitlement, part is covered under 10 year extended warranty ; ordrng 1 W10779716 (elmnt-bake)"

Near Richmond Rd, Solon, OH 44139
Jeff M.

Jeff M.

RANGE ELECTROLUX EW30EF65GSH "Touch panel display has failed needs replaced estimate only; ordrng 1 316538416 (control panel asse), used 1 SHIPPING (shipping and handling) from stock"

Near W Main St, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc not cooling, also FZ light is out.. FZ is 0*. FF in the 50s. Found FF evap covered with ice. Ordering fan with harness, led module, controls. ***2 job count*** ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10843353 (module) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"

Near Eastview Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER KENMORE 110.3163261 "Cc glass broke Found glass broken from lid Separated the 2 half’s and found that the second half is also broken Needs second half of lid Put unit back together ; ordrng 1 W10885619 (frame), used 2 SHIPPING (shipping and handling) from stock"

Near Waterfowl Ln, Chardon, OH 44024
Jeff M.

Jeff M.

MICROWAVE MAYTAG MMV4205DB1 The unit is drawing 7 A. Magnetron is not engaging needs a new magnetron covered under the 10 year warranty; ordrng 1 W10818686 (magnetron)

Near Sterling Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW4 "Customer complaint that cycles are not operating properly, ran diagnostics found f7e3(main drive module over current) and f7e9(locked rotor) error codes, found water sealing passed tub seal into motor, unit needs new gearcase, motor, and rotor; ordrng 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEARCASE)"

Near Sunset Dr, Warrensville Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR GE GFSS2KEYCSS "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"

Near Hyannis Port Cir, Avon Lake, OH 44012
Dan H.

Dan H.

DRYER WHIRLPOOL NGD4655EW2 "Customer complaint that unit is not heating, found gas turned off, turned gas on, unit heated, unit is operating as designed"

Near Noble Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc that the unit is making a humming noise. Found the evaporator fan rattling. Will need a new fan.; ordrng 1 W11334745 (FAN)

Near Arthur Rd, Wickliffe, OH 44092
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Customer complaint that unit does not fill with enough water , Ran diagnostics found f0e3(over load) error code , ran test cycle, unit completed, started normal wash cycle , unit filled to normal water level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Forest Hill Ave, East Cleveland, OH 44112
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is humming , found unit stuck in continuous drain, canceled, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Tuxedo Ave, Parma, OH 44134
Jason N.

Jason N.

WASHER MAYTAG MHW6630HC0 "Cc unit coding low flo. Customer stated it also leaked once on last use. Ran diagnostics, found code f8e1 for water valve failure. Cleared code ran valve tests and auto test cycle. Good flow on both hot and cold. Could not duplicate a leak on unit either, filled tub to max allowable in manual fill mode. Drain line at good height into wall standpipe. Customer states she will she a Lo flo code near the end of the wash cycle. Ordering press switch and control.; ordrng 1 W11314654 (hose) and 1 W11316246 (switch-wl) and 1 W11322883 (cntrl-elec)"

Near Grey Friar Way, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFX2571XEM0 "Installed new ice maker and air damper, op test good"

Near Maplewood Rd, Parma Heights, OH 44130
David R.

David R.

WASHER MAYTAG MVWB765FW1 "F6E2 communication code. Found F6E2, F6E3. Unit unplugged, plugged in, giving code. Tried to go through diagnostics and stopped midway through. Numbers switching by themself. Ordering control, UI. ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

Near Oakhurst Ln, Strongsville, OH 44149
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH32519HZ-2 "Customer complaint that unit starts then shuts off, heated glass of water several times, unit is working properly, unable to duplicate the problem , unit is operating as designed"

Near Fieldstone Trail, Independence, OH 44131
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104ESS3 Installed adjuster. Op test ok

Near Higley Rd, Rome, OH 44085
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW6200V I ran the machine through diagnostics also ran a small cycle a small load tested good

Near Walnut Blvd, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WFW6620HW0 Installed tub Ran spin cycle OP Test Ok Ran spin with items in and unit still seems like it’s shaking to much Advised customer it may be the pedal stool if issue comes back with a much more even load size And to contact homedepot or whirlpool if that’s the case

Near McClintocksburg Rd, Diamond, OH 44412
Corey L.

Corey L.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint dryer takes two cycles to dry clothes, ran timed dry, unit heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent was excessively long and with several bends"

Near Clareshire Dr, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KTRS20MAWH10 "Customer customer ff not cooking well but frz seems ok, confirmed temps were 10 frz and 50 ff, fans and compressor running, evap frozen solid, heater checks pass, found bi metal open while covered with ice, replaced with ts bi-metal, op test good, advised customer to allow 24,48 hrs for temps to settle; used 1 WR50X10010 (THERMOSTAT) from stock"

Near Greenview Ct, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Customer complaint ice cream felt soft and could not go without a fridge if something happened, temps were 35 in ff and -10 to 0 in frz, frz set to -2 last night, explained ice cream will not refreeze, low side at +1 psi, no dye, unit operating as designed"

Near Beachwood Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint freezer door not shutting all the way on the left side every time, customer stated it has happened on and off since purchased and now cannot get shut, confirmed slide not slinging back on left, found screw holding track bracket to liner backed out interfering with slide, tightened screw, op test good"

Near Russell Rd, Bay Village, OH 44140
Joe O.

Joe O.

WASHER MAYTAG MVWC360AW0 Installed wash plate. Ran auto test and calibration. Op test ok

Near W 18th Pl, Cleveland, OH 44113
Brian M.

Brian M.

FREEZER WHIRLPOOL WRX988SIBM03 Installed evap motor and coverInstalled control Adjusted temps to normal setting and ran fan test OP Test Ok Advised to let cool for 48

Near Aberagg Rd, Atwater, OH 44201
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control and UI Sounds returned OP Test Ok

Near Skinner Rd, Mantua, OH 44255
Brian M.

Brian M.

DRYER WHIRLPOOL MGDC465HW0 Customer showed pop took pic Cc of no heat Found wires not attached to coils Attached wires OP Test Ok

Near W High St, Mantua, OH 44255
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS00 De iced freezer and Evap. Installed fan motor/bimetal harness. Op test good.

Near Rolling Brook Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: not dispensing water properly, not making ice properly, and noiseFound low water pressure at the dispenser, pulled water filter, shook out filter re installed water filter water pressure returned. Advised customer water filter may have been faulty. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Could not duplicate noise. Op test ok"

Near Rookwood Rd, Cleveland, OH 44112
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit noise and not agitatingRan diagnostics, code f2e1 for stuck key. Ran auto test and manual agitate and spin test, all functions normal. Ran wash test with clothing load. Washplste only pulsing. Washplate stuck, was able to remove after a bit. Found drive hub worn. Replaced using truck stock. Op test good w/or wo clothing load.; used 1 W10528947 (HUB) from stock"

Near Chillicothe Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 installed new part unit tested good. Call tech line explain to them what is happening he recommended just put the new boards in

Near State Rd, Geneva, OH 44041
David R.

David R.

REFRIGERATOR AMANA ASI2175GRW01 "Cc not cooling. 60 in FZ, 70 in FF. Kept on hearing compressor come on and go off in 5 sec. bad relay. Replaced from t/s. Compressor came right on. Saw good frost pattern on evap. Give 24 hour for unit to get back to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"

Near W 24th St, Lorain, OH 44052
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FSS01 Installed new part unit tested good

Near Baker Ave, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed drain tube. Op test ok

Near E 256th St, Euclid, OH 44132
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit not starting Ran diagnostics found codes f8e1 for long/no fill. Found no water coming in on hot or cold. Found both water source valves in basement turned off. Customer stated he had a maint, person out to fix a leak on one. Turned both back on, no leaks at valves. Ran auto test and calibration on unit. Op test good."

Near Bremerton Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that food is freezing on the top shelf. The top shelf is to high to not have proper air flow. Advised cust to move the shelf to have a gallon of milk fit. Optest ok

Near W 49th St, Cleveland, OH 44102
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DC4 Installed new part unit tested good

Near Bay Ridge Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER GE GTDN500EM1WS "Cc unit needs vent reconnected after last service company out to work on.Quoted half service rate. Reconnected vent tube, ran op test. Op test good."

Near Bremerton Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc: interior lights not functioning, frost build up in freezerFound freezer light is burner out. Door gaskets are sealing. Drain is not plugged up. Could not duplicate frost build up. Advised customer on loading freezer. Replaced freezer led module. Op test ok ; used 1 W11205083 (MODULE) from stock"

Near Hunting Lake Dr, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER MAYTAG MDBH979AWW3 "Cc unit not starting and led blinking 7 timesConfirmed clean led blinking 7 times denoting water heating fault. Cannot enter diagnostics to clear and test. Called techline, Leon.If cannot enter diagnostics, try determine if keypad or board issue, then go from there for further repair/diagnosis. Keypad test good, unit needs main board to start. Customer not repairing, estimate only."

Near Gordon Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS35FXSSA Cc upper track wheels falling offReplaced adjusters using customer supplied pre Id parts. Op test good.

Near Spencer Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR KENMORE 106.589438 Installed defrost control. Op test ok

Near Brakeman Rd, Chardon, OH 44024
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEG750H0HV Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Arrowood Ct, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE104ESS4 CC that the unit will not drain. found the drain hose was clogged. Cleaned out the drain hose. Optest ok

Near Fulton Rd, Cleveland, OH 44113
Brian M.

Brian M.

RANGE WHIRLPOOL WFC150M0EW Cc glass broke when baking Replaced inner glass OP Test Ok

Near Southwood Dr, Garrettsville, OH 44231
Corina B.

Corina B.

RANGE WHIRLPOOL AGR5330BAB3 "Cust showed pop, sent pic. Cc that the oven is not working. Explain to the customer how to turn on and off the unit."

Near Castlewood Ave, Cleveland, OH 44108
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Cc of frost in FZ, left hand side. Gap in gasket. Steamed and used Hot gun. Conformed back to normal. Leave closed for 30 mins. Advised to make sure door is closed tightly, open from middle of handle to ensure door is being opened evenly on both sides. Op test ok"

Near Somerset Ct, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER WHIRLPOOL WGD5620HW1 "Customer complaint that unit is not drying properly and of error codes, ran diagnostics found f3e2(moisture sensor open or shorted) error codes , moisture sensor passed test, unit is operating as designed"

Near Picone Ln, Bedford Heights, OH 44146
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB765FW3 Checked power. Unit is receiving proper power. Installed control and ui. Ran auto test and calibration. Op test ok

Near Sumner Rd, Thompson, OH 44086
Jason N.

Jason N.

WASHER WHIRLPOOL LSC8244EQ1 Installed motor coupling. Ran spin and drain test. Op test good.

Near Vallevista Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FFFZ05 Called whirlpool, temps in fridge are 25 and product at 33 Freezer temps at 2 and product about 4 Whirlpool stated to block 50% of warm air return Removed back panel and found cap tube had ice ball on it but still had normal frost pattern Spoke to BJ he suggested to clear cap tube and follow whirlpool recommendations.

Near Glengary Dr, Rome, OH 44085
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS Cc of dispenser spring popped out. Corrected. Tested in diagnostics. Good. Op test ok. If happens again can order out dispenser before coming back.

Near Sunset Dr, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB835DW4 Replaced the control and ui. Brought core back for return. Ran a calibration. Started the normal cycle. Optest ok.

Near Cora Ct, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE770H0FZ2 Installed new part unit tested good

Near S Broadway, Geneva, OH 44041
Dan H.

Dan H.

WASHER MAYTAG MVWX600XW2 "Installed new lock and control, op test good"

Near Skylark Dr, Parma, OH 44130
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint that unit is not cooling, fresh food temperature at 78 degrees, freezer section temperature at 81 degrees, compressor is is starting and stopping, called whirlpool techline spoke to Cathy, ran test 38, compressors only pulling 40 watts, this indicates a low charge in system Cathy suggested that we check for leaks with nitrogen , informed Cathy that we do not have nitrogen at this time, Cathy says to use a leak detector to find the leak, found unit restricted, found no flow through fresh food section cap tube, called whirlpool techline spoke to tj, unit cannot be repaired same file number"

Near Applewood Dr, North Royalton, OH 44133
Brian M.

Brian M.

WALL OVEN KITCHENAID KODE500ESS02 Installed console Ran test bake to 350 OP Test Ok

Near Downey Glen Trail, Chagrin Falls, OH 44023
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Cc not spinning. Off balance error codes. Looked underneath to make sure nothing was loose before starting diagnostics mode. Found belt was not on motor and cam. Corrected, looked and didn’t find any signs of ripping. Tested in diagnostics, passed, all components are good. Ran calibration. Ran manual mode, ran drain and spin showed customer unit is spinning. Went over making sure not to over load unit , making sure not to cover up center agitator and also making sure to use the right cycle for appropriate clothing. Op test ok"

Near Washington Ave, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not dispensing water Customer thinks water line is pinched after last service. Pulled unit out, found water line indeed kinked in back. Straightened out, tapped to back of unit to prevent any kinks while moving unit back in. tested dispense, op test good."

Near Harmony Falls Ln, Novelty, OH 44072
Corina B.

Corina B.

RANGE AMANA AGR5330BAB CC that the oven does not work. Checked the igniter 2.6 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock

Near Gilmore Ave, Cleveland, OH 44135
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW4 Cc sheet stuck under agitator Found sheet stuck under agitator Removed and replaced agitator OP Test Ok

Near Villa Ridge, Chagrin Falls, OH 44023
Corina B.

Corina B.

RANGE WHIRLPOOL WFE525S0HZ1 CC that the unit is smoking. Found the l2 wire is burnt. Will need a new wire harness. Replaced the harness from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

Near Blossom Park Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc that they are getting ice, ice bin is getting frozen and not dispensing ice. Looked and found Icemaker fill cup had ice in it, blocking water from coming inside and deflecting it into ice bin. Cleared ice. Tested. Good, no overflowing. Op test ok"

Near Naples Dr, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed new air damper, air damper opening now, found excess frost on evaporator, bi metal is open, found control not sending 120vac to defrost heater, unit needs new control and evaporator fan motor ; ordrng 1 W10854027 (cntrl-elec) and 1 W11224591 (motor-evap)"

Near Royalview Dr, Parma, OH 44129
Jason N.

Jason N.

WALL OVEN JENN-AIR JJW9630AAB "Cc unit error f2Customer states she has to power unit off at breaker to keep error from happening. Powered on unit, found upper broil element on from the start. Upper broil relay stuck on. F2 error is for overtemp, due to broil element staying powered on the entire time. Unit needs upper relay board. Board (71003402) is nla for this unit."

Near Penshurst Dr, Beachwood, OH 44122
Brian M.

Brian M.

RANGE WHIRLPOOL WEE510S0FB2 Cc of no power Found terminal block black wire damaged Replaced using harness kit from truck stock Ran test bake to 350 OP Test Ok ; used 1 W11432194 (WIRE KIT ) from stock

Near Regency Dr, Walton Hills, OH 44146
Dan H.

Dan H.

WASHER AMANA NTW4705EW0 "Customer complaint that unit keeps stopping at rinse cycle, confirmed, ran diagnostics found f5e2(lid lock fault), f2e1(stuck key), f7e1(basket speed fault) and f5e1(lid switch fault) error codes, tachometer test shows optical sensor is not reading basket, lid locks and unlocks, unit needs new shifter, found do not working, control is not sending 120vac to drain pump , unit needs new control, customer does not want repair ; ordrng 1 W10913953 (actuator) and 1 W11116502 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Smith Rd, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS1 There was glass in the pump unit tested good until I tried to run a cycle there’s glass inside the motor the filter is missing needs a motor filter and user interface the user board is not responding; ordrng 1 W10872845 (filter) and 1 W10903576 (panel-cntl) and 1 WPW10605057 (pump and motor assy)

Near Dock Rd, Madison, OH 44057
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Installed control unit and UI Ran auto test and calibration OP Test Ok

Near Chelton Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL W1TXNMFWQ01 "Cc unit dripping inside.Custards water is dripping inside the ff section from the air outlet. Found ice buildup in freezer, drain clogged and frozen over. Cleared ice from freezer, steamed drain. Checked drain tube in back of unit. Good flow through tube. Op test good."

Near Overlook Rd, Cleveland Heights, OH 44106
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW Cc unit not advancing cyclesFound drain line laying on floor going into floor drain. Repositioned drain line on side of basin tub near unit. Ran auto test and calibration. Op test good.

Near Morrison Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5FHTXVY06 "Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Longview Rd, Broadview Heights, OH 44147
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM354DSS5 Cc unit upper rails brokeConfirmed rack slide on left side broken weld. Replaced both upper slide tracks and rack adjusters using customer supplied pre Id parts. Op test good.

Near W 67th St, Cleveland, OH 44102
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW The unit is leaking from the dispenser needs the new dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)

Near Caddie Ln, Painesville, OH 44077
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that there is a loud noise when it’s agitating.started a normal cycle. Ran diag no codes. Ran a manual spin and agitate. Ran a calibration. Started a cycle with towels. No unusual noises. Advised cust the noise they are hearing is the shifter unlock or locking in place with the cam. Optest ok.

Near Bartlett Dr, Rocky River, OH 44116

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