Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LFHT1513LW5 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near OH-45, Rock Creek, OH 44084
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 253.6072201 "Replace all parts,opt test ok"

Near Sun Meadow Trail, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer sent pop to service emailsCc unit leaking In ice maker Found fill tube to have chunk of Ice build up in tube causing water to flow away from ice maker when filling Cleared fill tube OP Test Ok

Near Nicodemus Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Installed new part unit tested good

Near Claymore Blvd, Richmond Heights, OH 44143
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc Icemaker and water dispenser not working. Went through service pointer and checked heater fill tube, 55 ohms, between range. Went to test 66 in diagnostics, heater is getting 12VDC, good. Went to test for Icemaker, passed test. Went to Door Icemaker water valve. No water came out. None coming out dispenser as well. Water is turned on. Pulled unit out. Water is working fine now. Found line kinked. Customer going to have line looked at and put in different t spot. Also tested water valve again, water went into Icemaker. Unit is good."

Near Tilby Rd, North Royalton, OH 44133
David R.

David R.

DISHWASHER WHIRLPOOL FFCD2413US2A Customer told office they were sending over POP. Cc unit not turning on. Found wires burned coming into unit. Cut and Stripped back. Put new wire nuts on them. Tested. Good. Op test ok

Near Carrington Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHV0 Found no error codes ran auto test pass check temp was 233 degrees on heater unit working as design customer complaints that she has to dry dishes at the end of cycle explain her that dishes will still be a little wet for her to dry with a towel she does not have a fan blower setting unit is good

Near Sullivan Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed water inlet valve and three led modules since clips broke removing for diagnosing, op test good; used 3 W11130208 (MODULE XX SURPLUS) from stock"

Near Edgehill Rd, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE FRIGIDAIRE PLCS389DCB "Customer complaint food in between glass would like to have cleaned, removed door and disassembled door to expose underside of glass, customer cleaned, reinstalled door, op test good"

Near Edgehill Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

WASHER WHIRLPOOL WFW6620HC0 "Installed new motor and rotor, op test good"

Near W 12th St, Cleveland, OH 44109
Jeff M.

Jeff M.

RANGE KENMORE 790.304794 Installed new part unit tested good

Near Woodway Dr, Wickliffe, OH 44092
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, confirmed, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

Near Westwood Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9150WW00 "Cc unit not filling with water. Ran diagnostics found code f8e1 for no water detected entering or level switch did not trip. Ran auto test, cold valve test, valve buzzing only a trickle of water coming in. Pulled water lines, pressure from both hot and cold sources good. Unit needs cold inlet valve.; ordrng 1 WPW10212596 (valve6958), used 1 SHIPPING (shipping and handling) from stock"

Near Maplegrove Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint of some frozen food, installed new air damper and harness , advised customer to monitor, if problem continues unit will need control"

Near Clifton Blvd, Lakewood, OH 44107
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc: light staying on constantlyFound range light will not shut off. Found control sending constant power to light. Needs controlEntitlement shows under 1 year.; ordrng 1 W10892389 (cntrl-elec)

Near Richards Dr, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE MAYTAG MGR5775QDB "Installed new part unit tested good ; used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"

Near S St Clair St, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EPA00 Installed gasket OP Test Ok Customer needs other door gasket ; ordrng 1 W10830047 (gasket-fip)

Near Webb Rd, Ravenna, OH 44266
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit making a sound when in wash cycleCustomer states it makes a thumping sound when it’s agitating. Ran diagnostics, no codes stored. Ran auto cycle. No abnormal sounds heard. Ran wash cycle with a clothing load for customer. Advised customer sounds normal for this type of unit. Op test good"

Near Mayfield Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at 20 degrees, good frost pattern on freezer section evaporator, ran ice maker diagnostics, found e2 (motor lost position) error code, unit needs new ice maker ; ordrng 1 W11294907 (Ice maker)"

Near E 168th St, Cleveland, OH 44110
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Recovered refrigerant Installed evap compressor and dryer Ran 28 inch vac for 20 min let sit for 20 min Recharged with 5.5oz of r134a Normal frost pattern showed advised to let sit for 48 hours to cool ; used 1 Tjaf1200 (Process stub), and 1 WPW10143759 (DRIER) from stock"

Near Nicholas Way, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Customer complaint temps went up and frz food was ruined, temps were 20 frz and 44ff, freezer is empty and fridge only has a few items, evap has good frost pattern, temp was set to warmest, adjusted to recommended, unit is sharing an outlet with a surge protector powering a few other electronics, advised customer that unit needs to be on its own dedicated properly polarized and grounded outlet, allow24 hours for temps to settle, customer asking about spoiled food coverage, advised customer to contact wpl customer support"

Near E 116th St, Cleveland, OH 44120
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT790SAYB0 "Cc unit not washing dishes and soap tab not coming out of dispenser.Ran diagnostics, found codes 8-2 for drain pump electrical problem. Ran diagnostics cycle in entirety. All functions passed, no codes. Ran quick wash cycle with detergent tab. Found detergent dispenser door didn’t open far enough to release tab. Moved dispenser guard clip over. Dispenser lid opened further, tab released. Op test good."

Near Caronia Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7120HW0 "Cc unit not powering on, lid is locked. Customer sent pop to service@fredsappliance.comChecked power into unit, good at 123v. No status Led on main board, board receiving 123v. Unit needs main control. Popped lid lock to access m/s tag and let customer remove clothing. ; ordrng 1 W11394572 (LID LOCK) and 1 W11419051 (CONTROL BOARD)"

Near Fox Hill Trail, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Customer complaint that unit was not spinning or draining from clothes and now washer will not even come on, confirmed, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (Cntrl)"

Near E 124th St, Cleveland, OH 44108
Joe O.

Joe O.

WASHER MAYTAG MVWC400XW3 Cc: won’t power onFound no power to outlet. Ran extension cord to another outlet. Found breaker is reversed so on is off. Ran auto test and calibration. Op test ok

Near Perry Dr, Eastlake, OH 44095
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Found temp setting on Celsius switch to feirenhiet temp was set at 33 fridge and 1 on freezer advise customer to leave at recommended also ran ice maker error test no error ran test 57,58,59 and 45 pass it harvest and fill ,opt test ok"

Near Walker Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 I ran a cycle I found that the machines drain hose is not as high as it should be minimum height is 39 inches it is 30 inches from the ground it is causing a siphon effect I was able to show the customer. I told him the minimum height for the drain hose is 3 1/4 feet to a maximum of 8 foot foot

Near Lake Rd W, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The freezer door has a defect in the cabinet where the seal pushes into on the top corner. Causing the top of the door it’s not sealed correctly I try to adjust the seal and ended up ripping the seal needs a new door. This model comes with the seal attached to the door; ordrng 1 LW11037733 (dor-fip)

Near Coleridge Rd, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit not cooling. Customer has already replaced compressor and inverter board, now unit is not cooling below 15 degrees in freezer. Unit is unplugged when I arrived. Plugged in unit, Installed gauges, pressure on low side process stub, reading 2 psi. Pulled evap cover, let frost pattern develop. Frost pattern looks good on evap at this time, almost full first pattern. Unable to determine insufficient cooling issue without more information. Advised customer when they call back, to leave unit plugged in and running at least 24 hrs prior to our arrival."

Near Ransome Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAW3 The upper gas valves just needed adjustments made I adjusted the valves individually unit tested good

Near Graham Rd, Pierpont, OH 44082
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131, 1 W10891056, 1 W10890126, 1 W10890099, 1 W10890115, and 1 W10898074 from stock"

Near St Clair Ave., Cleveland, OH 44108
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9200SQ00 "Installed new pressure switch. Op test no good. F20 error still present. Checked pressure switch wiring and connectors. Checked good. Checked flowmeter for resistance. Blew through flowmeter, flowmeter reading open. Unit needs flowmeter. ; ordrng 1 WPW10110225 (flowmeter7212), used 1 SHIPPING (shipping and handling) from stock"

Near Bishop Rd, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AS2 "Cc: doesn’t stay heatingFound cookie sheets and panda in drawer under unit. Advised customer of pans sliding to the back of the drawer. Ran test bake to 350. Unit preheated, cycled heat. Unit averaged 365 degrees. Op test ok"

Near Euclid Chagrin Pkwy, Richmond Heights, OH 44143
Joe O.

Joe O.

DRYER WHIRLPOOL LEQ9030PQ0 Cc: not startingFound door switch broken. Needs door switchPart was replaced less then a year ago. Under 1 year warranty.Customer does not want to repair at this time

Near Belvoir Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "The filter assembly is broken needs replaced; ordrng 1 W10862461 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Hale Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Cc feels like dishes aren’t drying all the way. Let customer know dishes will not be completely 100% dry but there are ways to use the unit to dry to best capability. First off, customer does not have any rinse aid, advised per owners manual to use rinse aid along with Heat Dry for best drying performance. Also use the option high temp as well. Ran diagnostics, no error codes. Ran through diagnostics. Heater came on last. Poured water on heater to show customer it is working properly. Unit test good. Op test ok."

Near Longmead Ave, Cleveland, OH 44135
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc unit stopped making ice Ran icemaker test found ice mold not rotating getting error 23 motor failureNeeds ice makerEst only ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Hudson Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT710PAYM6 Pump motor not running is humming ordering ; ordrng 1 WPW10482480 (pump&motor) and 2 WPW10503548 (retainer)s

Near N Hayes St, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MED7230HW0 Cc of noise Found noise possibly coming from rollers Would like to replace rollers when control comes in ; ordrng 1 4392067 (dryer repair kit)

Near Topaz Terrace, Streetsboro, OH 44241
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not drainingFound unit no powering on. Checked power into unit from outlet, good at 121v. Checked connections in j-box. Found hot wire burnt and wire nut melted. Cut back to good wire on both hot and neutral. Replaced wire nuts. Power restored to unit. Ran cancel drain, drained water out of unit. Started wash cycle. Op test good."

Near Halburton Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: not cyclingFound error code f8e1(long fill no fill). Found drain tube sitting on the floor. Advised customer drain needs to be at 38 inches. Ran auto test and calibration. Op test ok

Near E 142nd St, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFT2772HEZ00 Installed led module. Op test ok

Near Melzer Ave, Cleveland, OH 44120
Brian M.

Brian M.

KITCHEN WHIRLPOOL WDF590SAJM0 Cc of unit not drying Found error of f7e1 heating circuit open Ran test cycle found heater functioning Needs control also upper spray arm is not staying in place due to clip Needs upper spray arm ; ordrng 1 W11306302 (cntrl-elec) and 1 WPW10498900 (spray arm)

Near Egret Ct, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Customer complaint of ice on bottom of frz, confirmed, found evap drain clogged, removed drain tube, tube not clogged, cleared ice, cleared blockage in line running through cabinet for evap drain, op test good, customer asked about a range on extended coverage that had an ignitor replaced almost 2 weeks ago, peeked under broiler at ignitor, seen ignitor physically broken, advised calling back the previous company who performed repair for them to use their part warranty to replace"

Near Long Boat Cir, Strongsville, OH 44136
David R.

David R.

DRYER GE GTD65EBSJ3WS Replaced baffle part. Tested good. Op test ok

Near Kings Post Pkwy, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit is not cold enough. 41 degrees in FF, just came out a defrost. Asked customer did anything thaw out or spoil, answered No. Checked unit, making ice correctly. In freezer all food is frozen and firm. All food feels cold, nothing out of the ordinary. Butter and ice cream is solid. Advised customer to make sure food or items isn’t blocking vents and stopping airflow. Can also per owners manual option to max cool. Ran through diagnostics, tested all thermistors and all fans. Gaskets are good. Unit has enough air circulation. All components check good. Unit is working. Op test ok."

Near Amesbury Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Unable to installed evaporator I do not have the correct fitting to install , called whirlpool techline spoke to Rich , gave part number needed and said there is a service pointer coming out soon for that; ordrng 1 W11400737 (Coupler), used 1 W10891067, and 1 W10890290 from stock"

Near St Clair Ave., Cleveland, OH 44108
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer did not move into home until September 25th 2019 and had documentation of this though registration says ends in April, advising customer to call wpl customer svc to see what is acceptable coverage and to get a concessions number to cover repair, cust complaint unit not cooling, confirmed room temp, fans running, compressor was not, compressor is hot, start dev keeps resetting but compressor is seized, unit needs compressor, customer will be using home warranty for coverage if wpl will not accept move in, customer may call to have tech speak with home warranty to give estimate and explain issue in order to cover, * not scheduling at this time; ordrng 1 WPW10143759 ( DRIER) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Plainfield Ave, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW0 "Found error code f9e1 long drain found lots of hair tie inside drain pump clear out,opt test ok"

Near Whispering Pines Pl, Lorain, OH 44053
Jeff M.

Jeff M.

DRYER GE MEDC400VW0 "The door switch is broken est only ; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

Near Chimney Ridge Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Installed glides. Tested. Op test ok

Near Nelson Ave, Cleveland, OH 44105
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed ff fan kit and cleared out ice build up OP Test Ok

Near Morgan Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB765FW3 The unit has a miscommunication error needs a new main control and UI; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

Near Gageville-Monroe Rd, Kingsville, OH 44048
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHW Replaced door. Good. Op test ok

Near Haydens Arbor, Elyria, OH 44035
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not running through cyclesFound drain sitting on floor. Advised customer about drain. Found error code f8e1(long fill no fill). Ran auto test and calibration. Op test ok

Near E 144th St, WARRENSVL HTS, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Cc: not coolingFound compressor is running. Found leak at condenser line on compressor. Recovered refrigerant, repaired leak. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Mayfield Rd, Cleveland, OH 44106
David R.

David R.

MICROWAVE WHIRLPOOL UMV1160CW7 "Customer had POP for unit, checked entitlement. Not turning on. Switches blew out fuse. Ordering switches and fuse.; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock), used 2 W10138793 (FUSE, MICROWAVE) from stock"

Near Longmead Ave, Cleveland, OH 44135
Jason N.

Jason N.

DRYER WHIRLPOOL WED5800EW "Cc unit burning smellCust states now unit does not power on at all, but a burning smell did exist when unit was operational. Checked power in to unit, found L1 or L2 leg missing, 122v from other hot L to neutral. Advised customer to contact electrician at this point, as it’s possible his 240v receptacle may have a burnt wire/connection which may be the source of his burning smell."

Near S Bay Cove, Painesville, OH 44077
Gabriel P.

Gabriel P.

SXS REFRIGERATOR KITCHENAID KSC23C8EYY01 "Found evap on fridge frozen with ice check thermistor on control read open also control relay is defective ; ordrng 1 W10316760 (thermistor) and 1 WPW10235503 (cntrl-elec), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near E 40th St, Lorain, OH 44055
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit is not heating. Dryer does not have a vent on the back. Checked the outlet, good. Turned dryer on timed dry cycled to 215* then cycled off. Turned air dry, no heat. Working as designed."

Near Denison Ave, Cleveland, OH 44109
Joe O.

Joe O.

RANGE WHIRLPOOL WFG525S0HS1 Cc: door not shuttingFound hinge broken. Needs hinge kit; ordrng 1 W10347464 (hinge-door)

Near Dynes Ave, Cleveland, OH 44128
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.23 oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a braided flex line or copper."

Near Carrington Ave, Cleveland, OH 44135
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8540BW "Could not install drive hub. 2 hub screws corroded, stripped out, had to drill heads off to remove old hub. Hub stuck to shaft, had to hammer off. Found drive shaft splines corroded and round, which caused the drive hub to wear. Unit needs drive shaft/ bearing kit and basket.; ordrng 1 W10435302 (bearing) and 1 W10549509 (basket)"

Near Edgewood Rd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KMLS311HBS3 Replace parts opt test ok

Near Quarry Lakes Dr, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFF302ESS01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

Near Arthur Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR KENMORE 596.711041 "Cc unit not cooling. Compressor will turn on for about 5 seconds then back off. Used compressor tester, good. You can hear rattling in the start device. 120vAC coming down to compressor. Bad start device. Ordering start and cap. ; ordrng 1 WP12555902 (overload) and 1 WP65889-4 (capacitor), used 1 SHIPPING (shipping and handling) from stock"

Near Highland Park Blvd, Lorain, OH 44052
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit making squealing noiseRan auto test, confirmed squealing in spin. Found splutch wore, shavings around splutch ring. Replaced using truck stock. Reran auto test, squealing even worse. Found excessive side to side movement in basket. Gearcase shaft bearing is wore. Unit needs gearcase. Customer not repairing at this time, estimate only. ; used 1 W10721967 (PULLEY) from stock"

Near Karen Dr, Chardon, OH 44024
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is full of water and does not open. Tub full with water. F8e3 overflow, f9e1 long drain. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 W11458345 (Drain pump) and 1 W11316246 (Switch)"

Near Auburn Ave, Cleveland, OH 44113
Corey L.

Corey L.

DRYER WHIRLPOOL WFW6620HW1 "Customer complaint digital display does not show all the full symbols, confirmed on some cycles some of the numbers are not fully illuminated, found four prong power cord installed incorrectly and stress relief not installed, installed stress relief and corrected power cord, display still not fully lit, unit needs console and main board, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Near Som Center Rd, Solon, OH 44139
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JES9900BAB "Found heating element open ordering ; ordrng 1 WPW10310274 (elmnt-bake 65.08), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Whispering Pines Pl, Lorain, OH 44053
David R.

David R.

RANGE WHIRLPOOL WEE510S0FS2 Cc unit not turning on. No commands. Unit is getting 240v. Went through tech sheet/ wiring sheet for UI and control. Ordering both controls**place on cancellation list ; ordrng 1 W10893947 (panl-cntrl) and 1 W10894098 (cntrl-elec) and 1 WP3196548 (fuse-thrml)

Near Edison St, Oberlin, OH 44074
Corey L.

Corey L.

MICROWAVE MAYTAG MVWP575GW0 "Customer complaint washer not draining, confirmed, water in tub and can be heard trying to pump when plugged in, cycle stuck on fill and will not cancel, unit will not go into diagnostics, unit needs new main board, tech to bring bigger shop vac for return since gasket is 75% full; ordrng 1 W11411581 (CNTRL )"

Near Hickory Hill Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Will need the control and harness; ordrng 1 W11033168 (Wire harness) and 1 W10843055 (Control)

Near Heatherglen Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER CROSLEY CAW42114GW1 "Cc unit not powering on Found unit getting proper power Found control indicator light not on Needs main control board Unit has sticker on washer that says 10 year warranty Customer to reach out to whirlpool ; ordrng 1 W11165870 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Lander Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER HOTPOINT HSWP1000M4WW "CC that there is oil and water leaking. Found the gearcase is leaking oil and water. The motor is covered in oil and water. Will need a new gearcase and motor.; ordrng 1 WH38X10019 (Shaft) and 1 WH20X10093 (Motor), used 1 Shipping from stock"

Near Miles Rd, Solon, OH 44139
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HV5 Cc unit made popping noise Plugged unit in and at start of test unit made a popping noise Unplugged and plugged back in ran several test with no issue Unit is heating Removed control board and inspected no issue found on control Inspected transformer found lead wire to be chard going to capacitor also found a oil in capacitor Needs transformer capacitor and diode ; ordrng 1 W11446747 (Transformer) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)

Near Willow Way, Kent, OH 44240
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959SKZ0 "Cc unit not draining and error code f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Pulled drain pump, found metal debris from drain pump impeller. Unit needs drain pump, waiting on pre Id drain to ship.; saved tckt"

Near Summerwood Dr, Painesville, OH 44077
David R.

David R.

DISHWASHER KITCHENAID KDFE104DSS2 "Cc dishes not washing, seems tie pod is sitting at the bottom. Ran a normal cycle, heard water meter unit but not washing, cancelled out. Put into diagnostics. 4-3,6-4,7-1 error codes. Looked through tech sheet. Followed steps for wash motor. Replaced from t/s. Ran diagnostics ode again, heard wash motor come on and was spraying, heater came on at the end of cycle. Unit test good. Advised rinse aid was low, to refill. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY 171.66) from stock"

Near Fairway Dr, Oberlin, OH 44074
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

Near E 195th St, Euclid, OH 44117
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: not cooling properlyFound temps in ff section at 52 degrees, freezer at 22 degrees. Found ice maker error code e2(motor lost position). Found ff evap frosted over. Found all gaskets are sealing. Found thermistor in correct location. Needs ff evap fan and harness, evap cover, and ice maker.; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11294907 (icemaker)"

Near Barchester Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWC555DW1 Cc: grinding noise during agitationFound wash plate free spinning on gear case. Found wash plate stripped out. Needs wash plate; ordrng 1 W10902814 (washplate)

Near Cherry Hill Dr, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BW2 Installed new part unit tested good

Near Mill St, Conneaut, OH 44030
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint fridge making a loud noise but is not making it now, could hear noise from frz evap, found frost building up just under fan, gaskets are good and doors closing correctly, changed to basic defrost and advised to monitor, quoted for evap fan with harness if problem persists; used 1 SHIPPING (shipping and handling) from stock"

Near Hawthorne Trace, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights went out in frz then ceiling in ff, confirmed, found frz led module failed, replaced with part sent, op test good"

Near Camden Ct, Broadview Heights, OH 44147
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Cc unit doors not closing properly and condensation in ff sectionFound Ff door lower then freezer door, rubbing on bottom kick plate, top of door uncovering cabinet, large gap. Adjusted door height using door jack screw. Adjusted cabinet using leveling legs. Doors evened up, both doors sealing to cabinet, and gravity closing. Op test good."

Near Perkins Dr, Mentor, OH 44060
Joe O.

Joe O.

DRYER SAMSUNG DV350AER/XAA01 "Cc: not startingFound outlet thermostat open. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Needs outlet thermostat.; ordrng 1 DC47-00016A (thermostat1310), used 1 SHIPPING (shipping and handling) from stock"

Near Venus Rd, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed control, set to recommenced. Set freezer damper to min. Advised customer to allow 24 hrs for unit to regulate temperature. Op test good."

Near Reynolds Rd, Mentor, OH 44060
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, started normal dry cycle, unit heated, found outside vent clogged, cleared, unit is operating as designed"

Near E 78th Pl, Cleveland, OH 44103
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Customer complaint that unit is not cooling, customer put unit in showroom mode, took out of showroom mode, ran test 4, fans are running, compressor is running, no frost pattern on evaporators , unit needs new fresh food section evaporator and compressor, parts and labor covered under extended warranty, ; ordrng 1 W11116006 (Evaporator) and 1 W10832994 (Compressor)"

Near W 58th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Cc unit leaking water from underneathFound ice buildup on freezer bottom. Evap drain clogged. De-iced freezer, steamed drain tray and drain hole. Op test good."

Near E 293rd St, Willowick, OH 44095
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDE60FXSS1 "Cc unit still leaking Found upper rack pushing against door due to weak failing upper rails per special code S22916 rails are covered fully Replaced rails from back stock Leak still there Spoke to BJ He advised me to inspect lower spray arm Found spray arm to have a big hole in the side of it causing water to spray at left side Needs lower arm Customer to install ; ordrng 1 WPW10320512 (arm-spray), used 1 SHIPPING (shipping and handling), 1 W11259786 (Rail), and 1 W11259785 (Rail) from stock"

Near Sweet Grass Cir, Aurora, OH 44202
Joe O.

Joe O.

FREEZER GE FCM11PHBWW "Cc: not coolingFound temps at 66 degrees. Compressor not running on arrival. Found connections on compressor burned up. Ohmed out winding, found 23.7 ohms, 14.6 ohms, and 12.3 ohms. Connected compressor tester. Compressor struggling to start. Needs compressor, pic, overload, and drier. Customer does not want to repair at this time"

Near Mountain Quail Pl, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DU1145XTPBA Cc unit needs cleaned outCust stated previous owner ran the unit with the manual inside and now there’s paper debris everywhere inside. Confirmed paper bits stuck under filter screen and in chopper assembly. Pulled upper screw and chopper assembly apart. Cleaned out paper debris. Reassembled. Ran wash test then cancel drain. All functions normal. Op test good.

Near Chestnut Hill Dr, Willoughby, OH 44094
Joe O.

Joe O.

RANGE MAYTAG MES8800FZ0 Installed blower fan. Ran test bake. Op test ok

Near S Forest Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL GHW9150PW2 "CC that the unit will not fill. Ran diag F2 long drain. Checked drain pump, clear. Started a rinse and spin, drained. Checked the hot and cold valve, good. Working as designed."

Near Dorset Ln, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT348FMEZ00 Removed the old compressor and evaporator there was no Freon to recover. Soldered the new parts in place held a 30 inch vacuum. Added 4.16 ounces of Freon to the system a frost pattern developed. Unit tested good recommended for 24 hours before using the unit

Near Austinburg Rd, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER WHIRLPOOL WTW6400SW0 "Cc unit needs suspension springsCustomer thinks the suspension rods need replaced again. Ran diagnostics, no codes stored in history. Ran manual spin test, bearing noise loud and basket vibrating. Unit needs tub bearing kit. Suspension springs also weakened, most likely due to basket vibration with worn bearings, unit needs suspension springs as well. Replaced tub bearings and tub seal using truck stock. Ran auto test, op test good, will install suspension springs on next visit. ; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"

Near Hickory Dr, Lyndhurst, OH 44124
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FPS03 Cc icemaker is loud when making ice Found things to be normal but replaced ice maker anyways Advised on page 32 and 33 normal nosies page OP Test Ok

Near Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Customer complaint that unit is not making a lot of ice, confirmed, cycled ice maker , ice maker making grinding/clicking noise through whole cycle, unit needs new ice maker ; ordrng 1 WPW10300024 (Ice maker)"

Near Woodward Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER MAYTAG MVW7232HW0 Installed HMI overlay. Ran diagnostics test. All functions passed. Op test good.

Near Iroquois Ave, Mayfield Heights, OH 44124
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc dishes not coming clean. Started up a normal wash. Heard the drain come on, then unit filled with water. After that, wash motor came on and started spraying water around. Opened door up a couple of times through cycle and saw the wash arms moving and rotating. Cancelled out, all water drained. Ran diagnostics mode. No error codes. All components working correctly. Found sprayer arms most of the holes clogged up with debris. Cleaned out a much as possible. Filter had a little debris in it as well. Cleaned out. Ran unit, good. Saw and add side that rinse aid is empty, per owners manual using rinse aid along with high temp and heat dry will have good cleaning and drying performance. Also advised to make sure hot water is at sink before running dishwasher. Unit test good. Op test ok"

Near Miller Dr, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Replaced part. Tested, good. Op test ok"

Near E River Rd, Columbia Station, OH 44028
Dan H.

Dan H.

RANGE WHIRLPOOL WFG540H0AE0 "Customer complaint that broiler is not igniting, confirmed, unit needs new broil burner and igniter harness; ordrng 1 WPW10701462 (Harness), used 1 W10439242 (Burner) from stock"

Near Lakeland Ave, Lakewood, OH 44107
David R.

David R.

WALL OVEN KITCHENAID KOCE500ESS09 "Replaced switches. Old switches tested good. Ran a test, with cup inside, good. Advised to make sure not to let oven door slam, that could cause microwave door to also pop open just enough for door to seem open. Make sure microwave door is firmly closed, spring switch on right side. Have to make sure door is being closed properly. Unit test good. Op test ok."

Near Capri Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not spinning clothes all the way out, confirmed, hub failed, unable to remove wash plate during diagnosis, unit needs hub W10528947 and washplate W10752283, quoted, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"

Near Fireside Trail, Broadview Heights, OH 44147
Corina B.

Corina B.

WALL OVEN KITCHENAID KEBS207SSS04 CC that the upper oven bake does not work and the lower does not work. Cabinet damaged from use pulling it in and out. The screws do not hold the unit anymore. Cust does not want us to pulling the unit out. Broil works on the upper. Lower does not heat. Called t/l Ed file # 7728696763 to hav the customer to call whirlpool.

Near Claver Rd, University Heights, OH 44118
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDP01FLSS6 "Replaced latch and strike, op test good"

Near Barnsley Way, Broadview Heights, OH 44147
Corey L.

Corey L.

COOKTOP ELE JENN-AIR JED3430WF01 "Customer received damaged parts, the switch was shipped in same package with each one damaged, will need reordered, please request separate shipping per part; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10222828 (switch-inf)"

Near Warwick Ct, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of frost build up on freezer section ceiling, sealed liner to cabinet, leveled unit, advised customer to monitor"

Near W 57th St, Cleveland, OH 44144
David R.

David R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc not cooling, UI not sitting right. Temps in FF and FZ read 70*. Found non coated evap in FF. Talked to Brian. Will need new evap. Also air could of got sucked in lines, replace compressor as well. Thermistor warn down and corroded. Will need comp, evap, UI, thermistor. Requesting another tech to help with sealed system job.***set as a 4 job count. Tight space ; ordrng 1 W10309988 (compressor) and 1 W10316760 (thermistor) and 1 W11323058 (UI CONTROL) and 2 WPW10143759 (dryer)s and 1 WPW10643261 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

Near Center Ridge Rd, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WFW8620HW1 "CC that the clothes have smell. Started a quick cycle. Checked the drain hose, not in drain stand to far. Washer was sitting for a couple of months with no one using it. Did do a clean cycle. Optest ok."

Near Severn Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X20DW01 Installed unit door. Gasket sealing good. Op test good.

Near Fay Dr, South Euclid, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF300EBS00 The water Reservoir froze up again. This time I took the right reservoir outs added Permagum to every seam and seal. I found a lot of air leaks with the permit gum in place there is no air leaks now should not freeze anymore

Near W Prospect Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ The client said that the fridge leaked. I took the front rear panel off the machine checked all the waterline connectors everything appeared to be fitted correctly. Cannot find signs of leaking. The unit was not plugged in. I recommend it for the machine to be plugged in for a few days if it does not leak they should just go ahead and resell it

Near Dillon Dr, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR KENMORE 253.7072241 "Customer complaint freezer not cooling, confirmed temp was 50, found suction on evap with ball of ice, compressor is whining and very hot, unit needs evap and compressor, quoted, customer does not repair at this time, WPW10143759, 297414901, 297406910; used 1 SHIPPING (shipping and handling) from stock"

Near Morgan Trail, Aurora, OH 44202
Corey L.

Corey L.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint washer makes a loud noise when spinning, started test cycle, ran high spin, no noise heard, found front shocks W10474367 (2) failed creating basket to hit sides, quoted, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"

Near Westview Dr, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS03 Cc: damper noiseCustomer showed video of damper. Unit has excessive damper noise. Needs damper; ordrng 1 WPW10594329 (control)

Near Fields Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Cc: not cooling properlyCustomer stated rear panel was frosted over. They shut the unit to thaw it. When they tried to turned it back on it control would not allow them to. Customer stated unit has been working since Friday night. Found temps at 45 degrees, unit was off upon arrival. Ran manual defrost. Unit is defrosting. Needs control and evap thermistor; ordrng 1 W11253231 (contrl-box) and 1 WPW10383615 (thermistor)"

Near Bramshill Cir, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR GE PFSS5NJWASS "CC that the unit it is not cooling after a power outage. Unit was unplugged. Plugged unit in fans, running. Compressor did not start. Jumped the compressor out, started running. 1 amp when running. Checked the voltage 120 to inverter. Will need the inverter and Advised cust we might need the main control.; ordrng 1 WR55X10956 (Main control) and 1 WR49X10283 (Inverter), used 1 Shipping from stock"

Near Rose Blvd, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE KITCHENAID KFED500ESS03 "Cc: paint chipping on interiorFound paint chipping on upper oven interior spot is roughly 1/4” x 6”(took pics). Called whirlpool tech line spoke with Ed, advised him of the chipping paint. Asked about touch up paint for unit, he stated with the chip being that big it can not repaired. He stated to post pics to service bench. Advised customer the unit is going up for review, and someone should be contacting them."

Near Butternut Rd, Burton, OH 44021
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced part. Steamed all ice off evap. Give 24 hours to return to normal temps. Op test ok

Near W Oviatt Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ran entitlement, good. Cc of cloudy water. Advised to flush system if not already done. 4 gallons of more to flush out. First cup of water was cloudy. I ran about 6-7 cups of water and water was clear. Went over owners manual with customer as far as water dispensing and filtration goes. Water comes from house, through filter and to dispenser. After purging per owners manual. If some cloudiness appears in cup, can be caused by air in line. Unit is good. Op test ok"

Near Russell Rd, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Customer complaint ice not being made, confirmed, found ice maker jammed towards the front, cleared jam and cycled, op test good, raised feet a little to level ice maker"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 CC that the unit is making a noise. Found the drain pump is seized. Found a nail in the drain pump. Cleared drain out. Optest ok; saved tckt

Near Lakeshore Blvd, Euclid, OH 44132
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Customer complaint of really loud popping noise, noise is normal contracting and expanding of inside walls, unit is operating as designed"

Near Maple Heights Blvd, Maple Heights, OH 44137
David R.

David R.

RANGE WHIRLPOOL MGR8875WS1 "Replaced par. Ignitor ash white, replaced from t/s. Tested. Put oven on bake 350, good. Customer had a temp gauge reader. Put temp to 375, good. Op test ok.; used 1 12400035 (IGNITER) from stock"

Near Brookfield Rd, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE HOOD GE ZV750SY4SS Installed fuse and fuse holder OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Haskins Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 Installed new part unit tested good. I recalibrated the machine I also ran a quick rinse cycle unit tested good drained all the water out

Near Ninevah Rd, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WFW75HEFW0 "Cc UI not staying on Found UI responding but shuts off Was able to run auto test just fine but will not stay powered up when selecting normal loads selections ; ordrng 1 W10911021 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near US-6, Rome, OH 44085
David R.

David R.

WALL OVEN KITCHENAID KEBS109BSS00 Replaced part. Tested. Good. Op test ok

Near Chester Rd, Avon, OH 44011
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc unit still frosting up, ff section warmFound unit in defrost cycle when arrived. Unit came out of defrost, upper half of evap and air return passages still frosted. Called wp tech line, Dustin, if evap fan looks good, doors are sealing, defrost cycle is working, control already replaced, may be a weak defrost bimetal that is opening too soon. Suggested to replaced bimetal and seal cabinet liner with silicone ; ordrng 1 W10280417 (harns-wire9135), used 1 SHIPPING (shipping and handling) from stock"

Near Fernway Ct, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cc unit still not cooling Checked all over unit for uv dye Could not see any dye anywhere on unit both Evaps are clear and lines underneath are clean Called whirlpool Had me hook up gauges on both low and high and run test 4 Step 4 of test 4 low side in a 20 inch vac and high side 100psi Step 5 of test 4 low side in a 20 inch vac and high side 100psi Unit is unrepairable and being sent for review.

Near Gates Landing Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

RANGE KITCHENAID KODE500EBL02 "Cc: upper oven not workingFound error code f2e1(stuck key)f6e9(communication error, appliance manager lower oven) f6e6(communication error, appliance manager upper oven) found ui connections are connected. Found continuity checks on harness check good. Need upper oven control, lower oven control, and uiControls and ui show under 5 year parts warrantyControl shows out of stock, office to reschedule; ordrng 1 W11087449 (console) and 1 W11179310 (cntrl-elec) and 1 W11179310 (cntrl-elec)"

Near N Chillicothe Rd, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed new evaporator fan motor, op test good"

Near Willard Ave, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Installed new control, advised customer to monitor"

Near Queens Park Ave, Mayfield Heights, OH 44124
Brian M.

Brian M.

RANGE WHIRLPOOL KODE500ESS04 "Customer pointed out lower oven the black mark about 5 inches around the whole upper portion of the lower oven liner Confirmed that there is a black burnt in smoke all around the upper portion of lower oven Called whirlpool and stated findings, Transferred to safety, they advised they will reach out to customer. Will not install door until they have a resolution Customer will call if needs door installed"

Near Barchester Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR GE PTS25LBMARBB Cc ice build up in freezer Found drain tube clogged Cleared clog OP Test Ok

Near Leggett Rd, Montville, OH 44064
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Installed door hinge and closer cam. Adjusted hinge inward. Raised front of unit using leveling legs for gravity close. Door close looks good. Advised customer that more product in door will help with closing as well. Op test good.

Near Grenway Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF300ESS00 Installed listed parts. Advised customer to allow 24 hrs for temps to adjust. Op test ok

Near Sussex Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that unit is still leaking rinse aid, customer stated that immediately after last visit she filled the rinse aid and it leaked all over the place, advised customer that we filled the rinse aid dispenser before we left on last visit to check and make sure the dispenser was not leaking, so the dispenser was over filled and spilling over the edges, unit is operating as designed"

Near Bainbridge Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER MAYTAG MHW5100DC Installed new part unit tested good

Near Mapleton Beach E Dr, Geneva, OH 44041
Jason N.

Jason N.

MICROWAVE GE PVM9179DK1BB Installed magnetron. Ran op test with water at 1:00 min. Water hot. Op test good.

Near Broxton Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

DRYER WHIRLPOOL WED4850HW0 "Cc unit not heatingChecked all thermals, found thermal fuse open. Replaced using truck stock. Found vent crushed closed behind unit. Popped open and rounded out, reattached vent. Ran dryer op test, good heat and airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near S Green Rd, Beachwood, OH 44122
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD51ES4ES01 "Cc unit overheatingCustomer states she will set it 350 and it will climb past that temp based on the thermometer in the unit, and certain foods are cooking too fast. Ran diagnostics, no codes stored. Ran bake test to 350 degrees. Let cycle. Recorded temps at 335, 355, 352 after preheat. Set temps to 375, let cycle. Recorded temps, 365, 383, 377. At each temperature stage, customer oven thermometer reading 15-50 degrees higher after preheat. Unit is working as designed, set temp calibration to -15 degrees. Advised customer to allow 10-15 min after preheat before inserting food into oven."

Near Rochester Rd, Shaker Heights, OH 44122
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Cc of vibration, basket moving around. Made sure nothing is binding together, good. Basket is not bouncing out of control, good. All suspension rods check good. Looked underneath, good. No error codes. Ran through diagnostics and a drain and spin. Everything checks good. Went over load size with customer. Put unit in manual mode on fast spin to show customer. Can also refer to owners manual. Advised can also purchase anti vibration pads for unit legs to go underneath to help with some vibration. Other than that, unit is good. Worked as designed. Op test ok"

Near Center Dr, Parma, OH 44134
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW "Customer complaint washer not working correctly, ran diagnostics no faults, calibrated, unit is operating as designed"

Near Northcliff Ave, Brooklyn, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED22PWXWW10 "Cc unit not coolingCustomer states it thawed everything and is now warm. Confirmed both sections room temperature. Found compressor not running. Used compressor test box to start compressor, would not kick over, compressor is seized. Unit needs, compressor. Compressor is available, but this is a refrigerant 12 unit. Unable to repair unit."

Near Martin Luther King Jr Dr, Cleveland, OH 44104
Brian M.

Brian M.

DBL WALL OVEN JENN-AIR JJW9630DDS Installed hinges OP Test Ok

Near Regent Park Dr, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 CC that the unit is leaking water. Found the drain hole blocked with ice. Steamed out the drain hole. Replaced the drain hole. ; used 1 W10619951 (Drain tube) from stock

Near Ithaca Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG550S0HZ0 "Found no sign of damage or leaks of gas,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Dan H.

Dan H.

RANGE HOOD WHIRLPOOL UXT4030ADB "Customer complaint that unit is not working, found vent cover dented , fixed, unit is operating as designed"

Near Rockside Rd, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

DISHWASHER FRIGIDAIRE TH62417266 No issue found but notice the detergent they were using was causing dishes to have white resudo

Near Goldenrod Cir, Elyria, OH 44035
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Replaced parts. Tested. Good. Noise coming from back, warning label was flapping around., corrected. Op test ok"

Near Golden Ln, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL GX5FHTXVB04 "Cc of frost in FZ. Found frost everywhere. Gasket had gaps in it. Rip on left side. Cannot be steamed to conform. Will need new gasket for door. Also will need switch. Gave estimate to customer. Ordering parts.**2 job count ; ordrng 1 W10436252 (frz door gasket(blk)) and 1 W11396033 (SWITCH), used 1 SHIPPING (shipping and handling) from stock"

Near W Ridgewood Dr, Parma, OH 44134
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 Installed new part unit tested good

Near Austinburg Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit tested good

Near OH-193, Andover, OH 44003
Jeff M.

Jeff M.

FREEZER FRIGIDAIRE FFU20FC6AW8 Installed new part unit tested good

Near Lake Rd, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR AMANA ART318FFDW06 "Cc unit not coolingNo frost pattern on evap. Compressor is running. Unit has refrigerant leak. Unit needs evaporator and compressor. All aluminum unit, will need lok-ring tech.; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR) and 1 WPW10143759 (dryer)"

Near Lee Rd, Cleveland, OH 44128
Joe O.

Joe O.

WALL OVEN KITCHENAID KOSC504ESS00 Installed thermostat. Ran test bake. Op test ok

Near Belcourt Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

RANGE HOOD WHIRLPOOL UXT4030ADBN "Customer complaint that unit is not working, found vent cover dented and fan blade pushed in too far, repaired vent cover and adjusted fan blade, op test good"

Near Rockside Rd, Seven Hills, OH 44131
Joe O.

Joe O.

DRYER KENMORE 110.746424 Cc: not heatingFound thermal fuse open. Replaced thermal fuse. Ran test cycle. Op test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock

Near E Ridgewood Dr, Seven Hills, OH 44131
Joe O.

Joe O.

WASHER MAYTAG MVWX700XL2 "Cc: drum not spinningFound error codes f7e1(basket speed fault) f7e7(motor unable to reach target rpm) f7e5(shifter fault). Ran auto test. Found water syphoning from unit, customer has drain under sink. Advised customer drain needs to be at least 38 inches. Found basket does not move by hand. Unit does agitate. Gearcase is seized. Found gear case leaking under unit. Found belt worn and oil covered. Cam is slipping. Hub seized to basket. Could not remove basket or hub. Needs gear case, basket, cam, belt, and hub.Basket shows under 10 year warrantyCustomer does not want to repair at this time"

Near Twilight Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

WASHER MAYTAG MVW6230HW0 Installed new part unit tested good

Near Dillon Dr, Ashtabula, OH 44004
David R.

David R.

DISHWASHER KITCHENAID KDPM704KPS0 "Leveled feet up. Watched for 30 mins, nothing is hitting or going up against something. No leaks. Good. Op test ok"

Near Glengate Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed icemaker RAn test harvest OP Test Ok

Near S Cheshire St, Burton, OH 44021
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ6WS Unit is working as design also customer need help on how to use unit explain and she is use too of old appliance advise her that is not the same anymore

Near Goldenrod Cir, Elyria, OH 44035
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS331FDDW01 "The light module has failed needs replaced. EST only ; ordrng 1 WPW10515058 (light), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Rd, Conneaut, OH 44030
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL TS25AFXKQ03 Installed filter housing. Placed water mat. Op test ok

Near Rochelle Dr, Maple Heights, OH 44137
David R.

David R.

REFRIGERATOR MAYTAG MZF34X16DW00 "Cc not cooling properly. Found frost all over evap. Took off, tested heater, good. Tried to test fan, connection broke off while I was trying to take apart, will order no charge. Found control not going into defrost. Thermistor still under 1 year parts warranty. Compressor test good, put test on compressor to make sure. Will need control, also have to steam out evap as well. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W11382529 (CONTROL) and 1 WPW10359880 (motor-evap) and 1 WPW10384183 (thermistor ), used 1 SHIPPING (shipping and handling) from stock"

Near Columbia Rd, Brecksville, OH 44141
Jason N.

Jason N.

WASHER AMANA NTW4516FW2 "Cc unit not filling with water Ran diagnostics, found codes f8e1 for long fill/no fill. Ran auto test, no cold water coming in. Checked water lines to unit. Good pressure for both hot and cold. Unit needs inlet valve assembly. Customer not repairing at this time. Estimate only."

Near E 66th St, Cleveland, OH 44103
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M0BW2 Cc: oven not workingRan test bake. Oven started. Unit functioning as designed. Op test ok

Near Mendota Ave, Maple Heights, OH 44137
Corina B.

Corina B.

MICROWAVE KITCHENAID KMHS120ESS CC that the control says the open close door. Will need door switches. Replaced the switches from t/s. Optest ok; used 1 W11244490 (Interlock) from stock

Near Sorrento Ln, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ00 "Customer complaint of loud noise, found ice build up into evaporator fan, water is coming out of ice maker fill tube, found fill tube chute loose, tightened , op test good"

Near Tuxedo Ave, Parma, OH 44134
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Cc: no heatFound thermostat open. Advised customer to have venting checked. Needs thermostat; ordrng 1 WP8318268 (thermostat)

Near Stanfield Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB4949SHW1 Replace door panel opt test ok

Near Parkedge Dr, Fairview Park, OH 44126
Brian M.

Brian M.

DRYER WHIRLPOOL WED6120HC1 Cc unit runs then shuts off Ran test cycle for motor is grinding then shuts off then comes back on 15 seconds then shuts off Needs motor and blower wheel ; ordrng 1 WP697772 (blower wheel) and 1 279787 (motor)

Near W High St, Middlefield, OH 44062
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not starting, , started normal wash cycle, found valves closed, turned on, unit filled, canceled, unit would not start again, installed new control, ran recalibration, op test good"

Near Morningside Dr, Parma, OH 44129
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 "Some of the noise was coming from the blower fan not being attached to the motor the outlets completely wired wrong one leg of power is getting 200 V the other leg is getting 50 V, they need electrician."

Near Red Bird Rd, Madison, OH 44057
Jason N.

Jason N.

OTR MICROWAVE MAYTAG MMV1174FZ2 "Cc unit making ticking sound, now no powerChecked power in to unit, good at 121v. Found main filter fuse open. Replaced main fuse and door interlock switches using truck stock. Ran heat test 1:00 with water. Water hot, no abnormal sounds heard. Op test good.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Erie Rd, Willoughby, OH 44094
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit is not powering on. Checked power at the control 120 volts. Unplugged the fan motor and the turbidity sensor.Called T/l Robert to replace the ui and control. ; ordrng 1 W11368631 (Control)

Near Chelsea St, Avon, OH 44011
Corey L.

Corey L.

WASHER ROPER RTW4516FW1 "Customer complaint water doesn’t fill, ran diagnostics found long fill no fill, drain hose laying on floor, attached to sink, also found cold solenoid on valve failed, quoted to replace with ts part, ok, replaced, op test good; used 1 W11210459 (VALVE) from stock"

Near W 95th St, Cleveland, OH 44102
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGHD2465NF1A "When the unit gets into a dry cycle it’ll display power failure needs a new control everything else functions correctly mechanically everything works est only; ordrng 1 154886103 (board), used 1 SHIPPING (shipping and handling) from stock"

Near N Maple Ln, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW2 "CC that the unit shakes in a spin. Checked the basket, leaning forward. Checked the suspension rods, good. Raised the legs. Started a rinse and spin with towels. Zipped tied the drain hose to the drain pipe. Optest ok."

Near Westwind Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill), f5e2(lid lock fault ),and f8e5(hot and cold reversed) error codes, lid is not locking, hot and cold fill hoses are reversed, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near W 40th St, Cleveland, OH 44109
Corey L.

Corey L.

RANGE GE JGB87MEM1BG "Customer complaint of a gas smell when cooking on stovetop and oven almost immediately after starting, started bake 350 and cooktop, no gas was smelled, odd odor could be grease and food particles burning off advised cleaning"

Near Cedarwood Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Steamed and hot gun gasket. Conformed to cabinet. Let sit for 30 mins to make sure the seal is good. Op test ok

Near Clipper Cove Dr, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 CC that the ice maker is not making ice. Found the wires to the door for the heater are broken. Will need a new left door; ordrng 1 LW11039240 (Left door)

Near Maplewood Cir, Avon Lake, OH 44012
Brian M.

Brian M.

DRYER SAMSUNG DV42H5200EPA3 Installed heater and pulley Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Messenger Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 596.765836 "The control board is no response. Estimate ; ordrng 1 WPW10207861 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near County Line Rd, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Replaced part.tested. Good. Op test ok

Near Hidden Valley Dr, Rocky River, OH 44116
Dan H.

Dan H.

DISHWASHER MAYTAG MDB9979SKZ0 "Customer complaint that unit is not draining, confirmed, found drain pump metal blade had broken off of plastic impeller, unit needs new drain pump ; ordrng 1 W11412663 (Drain pump)"

Near W 197th St, Cleveland, OH 44135
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 "Removed clothing, installed agitator, op test ok"

Near Libby Rd, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint ff door gasket torn and freezer thawed out the other night so vent was vacuumed and now it’s cooling fine, temps were 6 in frz and 42 ff, fans operating, replaced gasket applied petroleum jelly to gasket and advised to monitor"

Near Framingham Dr, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE104ESS3 "CC that the dishes are coming out dirty. Checked the power at the pump and motor, 120 volts. Will need a new pump and motor ; ordrng 1 WPW10605057 (Pump and motor), used 1 Shipping from stock"

Near Tanglewood Trail, Painesville, OH 44077
Corey L.

Corey L.

DISHWASHER KITCHENAID KDPE234GPS0 "advised to hit cancel twice to clear paused cycle, we were there a few months ago and tech didn’t have to touch machine"

Near Deerfield Dr, North Olmsted, OH 44070
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC54EC7AS00 "Cc unit microwave not functioning Ran diagnostics on microwave has error of f1e5 followed tech sheet Needs appliance manager ; ordrng 1 WPW10486188 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near N Pintail Dr, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Ran two heavy loads cycle no leaks also show customer the floor and a video of underneath washer no sign of water or water spots

Near Russia Rd, South Amherst, OH 44001
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW2 Cc: not washingFound customer had drain sitting on the floor. Found error code f8e1(long fill no fill). Advised customer drain need to be raised. Ran auto test and calibration. Op test ok

Near Sumpter Rd, Warrensville Heights, OH 44128
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDE48FXSS5 "Cc unit leaking Found leak coming from diverter underneath sump assembly Needs sump assembly ; ordrng 1 WPW10455261 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Kingston Dr, Aurora, OH 44202
Brian M.

Brian M.

DRYER SAMSUNG DV45H6300EWA3 Cc of noise when running Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Bentleyville Rd, Moreland Hills, OH 44022

View More