We serviced a
MAYTAG DISHWASHER
Model KUDE20IXSS8
Near Rocky River, OH 44116
Mac
Job Details: 01/24/2025
Replaced inlet valve. All tested ok. No leaks.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE RANGE
Model JGBS23BEA5WH
Near Rocky River, OH 44116
Mac
Job Details: 01/24/2025
Cc oven knob not staying in place. Found screw was loose from oven thermostat. Tightened screw. All tested ok.
We serviced a
MAYTAG RANGE
Model MGR8674AS1
Near Parma, OH 44134
Mac
Job Details: 01/24/2025
Installed new service burner kit. All tested ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Seven Hills, OH 44131
Mac
Job Details: 01/24/2025
Installed new control and fascia boards separately. Tried to run calibration cycle but would not start. Tried to run other diagnostic cycles and would not start. Tried a normal cycle and message popped up saying to close lid. Ordering lid latch as well.; ordrng 1 W11700916 (Lid latch)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Solon, OH 44139
Joe O
Job Details: 01/24/2025
Installed leveling feet. Adjusted. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Joe O
Job Details: 01/24/2025
Installed customer supplied panel. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Middlefield, OH 44062
Joe O
Job Details: 01/24/2025
"Cc: over heating, bake and broil both heating. Found unit not shutting off broil element. Needs control and oven sensor. ; ordrng 1 W11544349 (Control) and 1 WPW10181986 (sensor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Painesville, OH 44077
Joe O
Job Details: 01/24/2025
Cc: not starting. Found unit intermittently will not start. Needs control and encoder; ordrng 1 W11626074 (Control) and 1 W11675701 (Encoder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Cleveland, OH 44103
Angel
Job Details: 01/24/2025
Replaced inverter. Made sure that compressor was running g perfectly and it was it was running at 1.10amps and evaporator had full frost pattern. Recommended customer to make sure room stays at room temperature for proper operation.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Avon, OH 44011
David R
Job Details: 01/24/2025
"Replaced gasket, cleared out drain holes. Good. Ran unit. Good. No leaks. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Westlake, OH 44145
David R
Job Details: 01/24/2025
Replaced Invertor board and magnetron. Ran unit multiple times in and out of cabinets. Good. Working correctly. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW0
Near Middleburg Heights, OH 44130
David R
Job Details: 01/24/2025
"Replaced actuator, drain pump, harness and capacitor. Control test good. Ran test mode. All components working properly. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near North Royalton, OH 44133
David R
Job Details: 01/24/2025
"Cc worked good for a while, now now heating. Found belt to blower housing broken. Pulley to Blower housing and shaft to blower housing sheared off. Parts needed, on Marcone shows NLA. W10256512 Blower Housing NLA, 8544718 Blower Duct NLA. Other parts needed, WP8544739 Pulley, WP8544737 Wheel, WP8544719 Blower cover, WP8544742 Belt. Sending over. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Cleveland, OH 44130
David R
Job Details: 01/24/2025
"Cc still getting error code F8E4. Found connection is tight for water line. Took off and tightened again. Took pic of where water was leaking, not at connection, right before connection. Advised customer if for some reason it happens again, they will need to replace and get a new water line. Replaced dispenser. Good. Ran test mode. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Middleburg Heights, OH 44130
David R
Job Details: 01/24/2025
"Cc unit when washing specific rug with not always go through cycle. F0E3 overload, F0E9 off balance pause. Ran test mode, good. All components working. Looked underneath and found bolt loose from slider. Replaced from t/s and added lock tight to it. Suspension rods are good. Complaint seems like customer error. Rug is going off balance and causing unit to keep on trying to finish cycle and it cant because of off balance and not having an even load to throughly go through correctly. Advised customer of trying to rearrange items in unit or having more than one item to help balance out. On Whirlpool website, best way to wash rugs is Delicates or Gentle Wash Cycle, but unit and items need to be distributed evenly and not have off balance loads. Unit is working correctly. Op Test Ok ; used 1 W10734521 (SLIDER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Angel
Job Details: 01/24/2025
"Cc that unit stopped at the rinse and will not spin. Ran diagnostics and found error F8E1 long fill. Tested valve and cold water solenoid is not working properly causing it to not work at the rinse. Will need inlet valve. Gave customer estimate they will think about it. ; ordrng 1 W11210463 (Inlet valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lakewood, OH 44107
Angel
Job Details: 01/24/2025
Cc that when he presses the ice paddle it wont work as should. Tested unit and explained to customer that he has to leave paddle pressed until the ice starts coming out. This model has a 2 second delay because the flap opens up first than it will start to dispense ice. Unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Westlake, OH 44145
Angel
Job Details: 01/24/2025
Replaced inlet valve tested to make sure there were no leaks opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG RANGE
Model MGR8800FZ6
Near Geneva, OH 44041
Jason N
Job Details: 01/24/2025
"Installed spark module. Ran bake test, good spark and ignition, let unit preheat. Op test good."
We serviced a
GE REFRIGERATOR
Model PDS18SBMARBS
Near Madison, OH 44057
Dan
Job Details: 01/24/2025
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 58 degrees, freezer section temperature is at 34 degrees, found evaporator frozen solid again, found defrost heater open now, unit needs new defrost heater, part is no longer available ; ordrng 1 WR51X10027 (Def heater)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB3
Near Ashtabula, OH 44004
Dan
Job Details: 01/24/2025
"Installed new user interface, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma Heights, OH 44130
Marie V
Job Details: 01/24/2025
"Cc that fuse on box is getting hot when using dryer, with towels on most on the time on time dry. Used few towels got them wet and set unit to time dry. Check l1 drawing 22.5 to 24.5 amps. Shows cust, took video, fuse is getting hot. Took temps 140* compared to right fuse at 95*. Explained cust if issue with unit fuse will blow right away.unit not drawing over 30 amps to cause an issue. Working as designed, will need electrician .op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Middleburg Heights, OH 44130
Mac
Job Details: 01/24/2025
Cc burning smell in freezer. Found a small piece of plastic in the evaporator compartment near the defrost element. Removed plastic. All tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Strongsville, OH 44136
Mac
Job Details: 01/24/2025
"CC Freezer not keeping cool. Found unit has severe refrigerant leak. Ordering evaporator, compressor, and tube kit.; ordrng 1 WP2188822 (Evap) and 1 W10309988 (Compressor) and 1 876765 (Tube kit)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Joe O
Job Details: 01/24/2025
"Cc: not advancing. Found error codes f7e6(motor fault) f8e1(long fill) f0e2(over suds). Ran diagnostics test cycle. Found low cold water pressure. Unit shifting, agitating and spinning. Found house pressure is good. Needs water valve. ; ordrng 1 W11210463 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Brook Park, OH 44142
Marie V
Job Details: 01/24/2025
"Corrected Model and Serial , purchased date shows on entitlement 07/16/2024. Cc that ice maker is not working. Took temps are in range. Tested ice maker, no water coming in. Found small gasket seal on water line preventing from flowing. Removed and tested ice maker, filled up. Op test ok; schdld next appmnt for 1/29 WED !"
We serviced a
KITCHENAID RANGE
Model KFEG500EWH0
Near Avon, OH 44011
Marie V
Job Details: 01/24/2025
Replaced trim vent. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Avon, OH 44011
Marie V
Job Details: 01/24/2025
"Cc that unit is tripping gfci outlet as soon as you plug in unit. Confirmed issue. Removed control panel and disconnect all but power cord. Stared connecting , F7e0 , f7e9 f7e3 f0e3 f2e1 . Found motor is tripping breaker. Tilted unit found oil from gearcase all over. Will need new gearcase, rotor, stator, slider and washplate.cust will not fix. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBWW/AA
Near Beachwood, OH 44122
Braxton D
Job Details: 01/24/2025
Repaired water line in the back of the refrigerator. Tested water pressure. Everything is working as it should.
We serviced a
MAYTAG DRYER
Model MDE5806AYW
Near Cleveland, OH 44105
Braxton D
Job Details: 01/24/2025
Pulley broken off of motor. Belt is worn. Ordering new motor and belt. ; ordrng 1 WP2200376 (Motor) and 1 56000 (Blower wheel) and 1 WP40111201 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Lyndhurst, OH 44124
Braxton D
Job Details: 01/24/2025
"Ice maker turned off, switched ice maker back on and tested it, everything is working as it should."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Beachwood, OH 44122
Bill
Job Details: 01/24/2025
"Cc noisy, confirmed cc. Drain pump is howling when operating, ordered new drain pump. Follow up scheduled for 1/28; ordrng 1 WPW10531320 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Streetsboro, OH 44241
Bill
Job Details: 01/24/2025
"Drain hose came off, replaced drain hose and seated clamp firmly in place. Tested opt test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Madison, OH 44057
Dan
Job Details: 01/24/2025
"Found evaporator frozen solid and fan running today, found defrost thermostat open, unit needs new defrost thermostat , customer will need refund for difference ; ordrng 1 5304521781 (Deftstat)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LB4
Near Madison, OH 44057
Dan
Job Details: 01/24/2025
"Customer complaint that unit is not making ice or dispensing water, confirmed, found water to valve, found power to valve, unit needs new valve ; ordrng 1 242252702 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Russell Township, OH 44072
Corina H
Job Details: 01/24/2025
"CC that the unit will not start and squeals. Confirmed. Started a cycle start. Found the belt and cam squealing. Replaced from t/s. Tested. Opt test ok.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Streetsboro, OH 44241
Corina H
Job Details: 01/24/2025
Replaced the control and cover (Cust supplied part) steamed out the evaporator. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KENMORE DRYER
Model 110.87160100
Near Kent, OH 44240
Corina H
Job Details: 01/24/2025
Replaced the door switch. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Corina H
Job Details: 01/24/2025
"Replaced the Gearcase, Washplate, cam and belt. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KSIS730PSS0
Near Mantua, OH 44255
Corina H
Job Details: 01/24/2025
CC that the convect fan does not turn on and does not cook. Confirmed. Started a convect cycle. Advised Cust the fan will turn off when you open the door and to wait 15 minutes after the buzzer to insert the food. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44149
David R
Job Details: 01/24/2025
"New problem. Clicking noise when agitating. Ran test mode. Found stalling actuator, replaced from t/s. Made sure that belt and pulley are good from last visit, both are good. Added lock tight to bolt to make sure not coming out of place. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Strongsville, OH 44136
Mac
Job Details: 01/24/2025
CC Washer leaking from underneath. Found washer in leaking at the inlet valve dispenser assembly. Ordering inlet assembly. ; ordrng 1 W11624934 (Inlet housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHEXNL00
Near Lyndhurst, OH 44124
Braxton D
Job Details: 01/24/2025
"Power cord wire is stripped and grounding out on the cabinet of the refrigerator. Unit needs a new wire harness. ; ordrng 1 WPW10309395 (Wire harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ0
Near Euclid, OH 44132
Braxton D
Job Details: 01/24/2025
No power on control board. Made sure unit was getting power from the wire going into machine and up to the control. Control is getting power but not lighting up. Drain pump and wash motor windings look normal. ; ordrng 1 8534963 (Control board) and 1 8193762 (Fuse)
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Independence, OH 44131
Bill
Job Details: 01/24/2025
"Cc same code as before, confirmed cc. Called W.P. Tech line, after several test. Tech line deemed unit unrepairable"
We serviced a
MAYTAG WASHER
Model MHWE200XW00
Near Bay Village, OH 44140
Marie V
Job Details: 01/23/2025
"Cc that unit was leaking,not a lot of water but you can see it outside the unit .Confirmed, removed bottom plate, inspected unit,no leaks under unit, checked drain hose and bellow, drain is good.found unit leaking from bellow. Will need new. Cust will call back if they want to continue. Op test ok; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Ashtabula, OH 44004
Jason N
Job Details: 01/23/2025
"Cc unit leaking Customer stated they pulled unit out and discovered leak from water line. Found inlet valve is cracked, unit was installed on an outer wall, water line froze and cracked valve. ; ordrng 1 W11535094 (Inlet-water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/23/2025
"Cc that unit stopped cooling and is not making ice. Confirmed freezer at 17* fresh food section 48*. Found evaporator fan not running. When pushed on the blades stared working again. Good frost pattern. Ordering fan; ordrng 1 W11578030 (Evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6230rhw3
Near Cleveland, OH 44111
Manny
Job Details: 01/23/2025
"Cc unit not operating and was locked and full of water, verified and attempted to run test cycle and will keep kicking me out, checked underneath and harness broken, ordering control and harness ; ordrng 1 W11624938 (Control) and 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model SF368LEPB1
Near Cleveland, OH 44104
Mac
Job Details: 01/23/2025
Cc Unit not igniting. Found wire to the igniter is grounding to the chassis. The part is not available anymore. I patched the wire so the oven could be used temporarily. Also found that most parts are not available for this unit since it is around 20 years old. Advised customer of findings.
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Lorain, OH 44053
Angel
Job Details: 01/23/2025
Cc that unit is not filling or wanting to do anything. Verified and found slider was damaged it was coming apart. Replaced slider tested unit opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBS3
Near Mantua, OH 44255
Corina H
Job Details: 01/23/2025
CC that the unit does not heat up pass 100*. Confirmed. Found the igniter is weak. Replaced the igniter from t/s. Tested the oven. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Brooklyn, OH 44144
Mac
Job Details: 01/23/2025
Replaced vent gasket. Ran cycle to test. All tested ok.
We serviced a
JENN-AIR RANGE
Model JJW8530DDS
Near Richmond Heights, OH 44143
Manny
Job Details: 01/23/2025
"Cc unit not coming on, verified and unit needs control and UI but discontinued, customer will replace oven ; ordrng 1 WP74009714 (cntrl-elec) and 1 74008400 (Ui(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Shaker Heights, OH 44122
Manny
Job Details: 01/23/2025
"Cc that the dishwasher valve froze up, verified and valve broken and stress marks, ordering inlet and valve ; ordrng 1 W11535094 (Inlet assembly) and 1 W11434044 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3043LSP
Near Garfield Heights, OH 44125
Manny
Job Details: 01/23/2025
"Replaced main control ran bake at 350 and good, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Garfield Heights, OH 44125
Manny
Job Details: 01/23/2025
"Cc unit not completing cycle and softener dispenser not working, verified and ran diagnostic and f1e2 for motor control, f7e1, f7e5 both for motor fault f8e1 for long fill not fill, ran test cycle and cold valves not opening, tilt unit back and gearcase leaking oil and motor, shifter, belt and pulley all soaked in oil and need to be replaced.; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11127357 (housing) and 1 W11116592 (cntrl-elec) and 1 W11454734 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10913953 (actuator) and 1 W11395618 (Capacitor) and 1 W11239857 (belt) and 1 W10721967 (drive pulley)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Lorain, OH 44052
Angel
Job Details: 01/23/2025
Cc that unit was not cooling but now it started cooling. Verified and everything was frozen but temps were at 20* but it was in defrost mode. Got unit to start running and took apart freezer to get to evaporator and it had good frost pattern took pic. Sense it was working intermittently will order control board and thermistor.; ordrng 1 W11660617 (Control board) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Shaker Heights, OH 44122
Angel
Job Details: 01/23/2025
"Cc that unit is screeching. Verified will need idler pulley. Gave estimate for repair, replaced belt, idler pulley and rollers tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Chesterland, OH 44026
Joe O
Job Details: 01/23/2025
Installed element. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chardon, OH 44024
Joe O
Job Details: 01/23/2025
"Cc: not working. Cycled power, found buttons functioning. Ran test cycle. Unit working. Built estimate for panel(ui built into outer door). Customer does not want to repair at this time; ordrng 1 W11416788 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Chesterland, OH 44026
Joe O
Job Details: 01/23/2025
"Cc: leaking, drum dropped, tub ring warped. Found suspension rods broke. Found unit leaking oil from gear case. Found water leaking from tub seal. Drain pump hitting cabinet. Needs tub, gear case, drain pump, suspension rods. Tub shows out of stock. Office to reschedule; ordrng 1 W11449841 (Gear case) and 1 W11396717 (Drain pump) and 1 W11400156 (Suspension rods) and 1 W11219115 (Tub)"
We serviced a
SAMSUNG WASHER
Model WF405ATPASU/A2
Near Cleveland, OH 44119
Joe O
Job Details: 01/23/2025
"Cc: loud in spin, marks on clothes. Found bearing loud in hand spin. Needs outer tub assembly, bellow, gasket, basket. Customer does not want to repair at this time ; ordrng 1 DC97-19636A (Rear tub assembly) and 1 DC97-17037E (Basket) and 1 DC69-00804A (Gasket) and 1 DC64-02805A (Bellow), used 3 1OVRSZ (oversized shipping*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Euclid, OH 44123
Joe O
Job Details: 01/23/2025
Installed damper. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Ashtabula, OH 44004
Jason N
Job Details: 01/23/2025
"Installed pump/motor assembly. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Euclid, OH 44132
Braxton D
Job Details: 01/23/2025
"Unit is under factory warranty. Customer provided proof of purchase. Screw caught in front bearing. Removed screw, tested dryer, everything working normal."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Euclid, OH 44123
Joe O
Job Details: 01/23/2025
Cc: not washing. Found agitator stripped. Needs agitator base; ordrng 1 W11418231 (Agitator base)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Joe O
Job Details: 01/23/2025
"Installed control, harness, and clip. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Joe O
Job Details: 01/23/2025
Installed tub seal. Tested. Op test ok
We serviced a
LG DRYER
Model DLEX4000W
Near North Royalton, OH 44133
Marie V
Job Details: 01/23/2025
"Cc that door seal came off, seal is on the dryer. Confirmed, took door apart and inspected all parts, nothing broken. Loose screws can cause door seal to come off, reinstalled door seal and tested unit, is heating up properly as well. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Parma, OH 44134
Marie V
Job Details: 01/23/2025
"Cc that unit is banging and now is showing done , does nothing . Ran diag error code f7e1, checked clutch, found harness not having good contact. Will need new lower harness, clutch and suspension. Ordering parts ; ordrng 1 W11400156 (Suspension) and 1 W10754448 (Clutch) and 1 W11568984 (Harness wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Lakewood, OH 44107
Marie V
Job Details: 01/23/2025
"Cc that ice maker is working but it will not dispense, it starts making a weird sound, some comes out then it stops. Confirmed issue, found dispenser motor is failing and ice bin is stripped. Unit will need new door seal as well, ordering parts.; ordrng 1 W11185686 (Bin) and 1 WPW10317991 (Motor) and 1 WP63052-2 (Impeller) and 2 W10830274 (Door seal)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Geneva, OH 44041
Jason N
Job Details: 01/23/2025
"Cc unit will not power on, door is locked Checked power into unit, good at 118v. No status LED on ACU. Checked drain pump resistance to ensure pump did not damage control. Drain pump reading 19.4ohms, good. Unit will need main control replaced. Quoted customer repair cost. ; ordrng 1 W11550649 (Control-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Painesville, OH 44077
Jason N
Job Details: 01/23/2025
"Cc unit is making a whistling noise when filling Confirmed a light squealing noise from inlet valve while unit is filling. No functional issues, just noise at this time. Quoted customer valve replacement. Customer declined repair, estimate only. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
KENMORE REFRIGERATOR
Model 795.71603012
Near Mentor, OH 44060
Jason N
Job Details: 01/23/2025
"Cc unit leaking water Customer states water was pouring out from behind unit, they shut the water supply off to the unit. Checked rear of unit, briefly turned water supply on, found water spraying from inlet valve. Valve housing is cracked, will need replaced. Quoted customer repair cost. ; ordrng 1 5220JB2010A (Valve water)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYW2
Near Wickliffe, OH 44092
Jason N
Job Details: 01/23/2025
"Installed pump/motor and main control. Ran test cycle, all functions passed, however, cancel button is non-responsive now. Power cycled unit. All functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Kent, OH 44240
Corina H
Job Details: 01/23/2025
CC that the unit is leaking. Confirmed. Found the supply line leaking at the elbow. The water supply line is leaking. Will need the installers to install a new waterline. Turned the water off to the dishwasher and cleared the water from the drain pan. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Middlefield, OH 44062
Jason N
Job Details: 01/23/2025
"Cc unit FF section not cooling properly, ice maker is not workingCustomer stated FF section is very cold on the bottom, but not cooling on the top shelves. Confirmed, found ice buildup around FF evaporator cover. Ran test 3 RC evap thermistor, reading 42 degrees, thermistor is out of range, cover assembly will need replaced. Quoted customer repair cost; ordrng 1 W11395558 (Cover-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Middlefield, OH 44062
Jason N
Job Details: 01/23/2025
"Cc unit still not making ice Ran ice maker diagnostics, no codes. Ran ice maker fill test 45, no water entering ice maker. Checked fill tube heater status, reading ON, checked power to heater, good at 122v. Fill tube is not frozen, able to blow through. Ran test 45 again, valve is opening and spraying water. Reconnected fill tube and ran another test 45, water entering ice maker this time. Possible air trap in fill line, customer stated last service tech did not test ice maker after repair. Advised customer to monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Orwell, OH 44076
Jason N
Job Details: 01/23/2025
"Cc unit will not run with agitator Ran diagnostics, found code f0e3 for overload. Cleared codes and ran test cycle. All functions passed. Started normal load with clothing with agitator. Unit sensed, filled and advanced to wash. Canceled cycled and restarted load, same result. Unable to duplicate concern at this time. Advised customer to monitor."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS0
Near Parma, OH 44134
Mac
Job Details: 01/23/2025
Tested temps and found average to be 356.7 after 5 lows and 5 highs. Called whirlpool with my findings. They advised that unit is functioning as designed but there is potential for a control issue. Customer was advised of my findings and what whirlpool said. They do not want to repair further.
We serviced a
KITCHENAID WALL OVEN
Model KOED530PSS00
Near Garfield Heights, OH 44128
Mac
Job Details: 01/23/2025
CC Unit not staying on and has F8E0 error. Error is for low fan speed. Fan motor is coming on with the preheat. Unit gets to around 300 degrees and errors out. Ordering cooling fan and control.; ordrng 1 W11448962 (Control) and 1 W11397930 (Cooling fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KBS02
Near North Royalton, OH 44133
Mac
Job Details: 01/23/2025
CC Making intermittent ice. No error stored for ice maker. All functions of ice maker test ok. Emitter is sending signal but not always making ice. Ordering emitter and receiver boards.; ordrng 1 W10870822 (Emitter) and 1 W10898445 (Receiver)
We serviced a
SAMSUNG RANGE
Model NX58H9500WS
Near North Royalton, OH 44133
David R
Job Details: 01/23/2025
"Cc unit oven not working, intermittently on bake. Found weak ignitor. Gave estimate. Customer paid svc, do not order parts. ; ordrng 1 DG94-01441B (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US
Near Strongsville, OH 44136
David R
Job Details: 01/23/2025
"Cc of vibration, noise. Customer had video. Can hear banging sound while spinning. Found Service Tip. Followed and customer experiencing same symptoms described. New counter weights developed, also new front tub and diaphragm, bolts. Gave estimate. Customer paid svc, do not order parts. ; ordrng 1 DC64-03788A (Door Diaphragm) and 2 DC67-00999A (Weight balancer)s and 6 DC97-02412R (Bolts)s and 1 DC97-21466A (Front Tub), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Strongsville, OH 44149
David R
Job Details: 01/23/2025
"Replaced harness, customer bought power cord. Running bake 350*. Heating and cycling. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Columbia Station, OH 44028
David R
Job Details: 01/23/2025
"Cc unit intermittent will stay stuck on 1 min at end of cycle for hours. No error codes. Ran diagnostics, all components working correctly. All water hook ups are good. After diagnostics, turned unit off and unplugged for 5-10 mins. Asked customer about Tumble Fresh option. Calling TL, to see if anything in system about unit. TL said if it is stuck at the one minute mark, most likely a customer error issue, too much detergent or if its overloaded then it can cause unit to keep going until its satisfied that all water is drained out. Overload, too much detergent, out of balance pause stay until satisfied. TL mentioned if customer had unit hooked on water softener for house, will need to use significantly less detergent, 1-2 table spoons. Putting load in for customer to watch. As of today, unit is good and working properly. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Avon, OH 44011
David R
Job Details: 01/23/2025
"Replaced control, ran unit. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Amherst, OH 44001
David R
Job Details: 01/23/2025
"Replaced harness, latch, clip. All other components good. Ran test mode, good. Working correctly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Elyria, OH 44035
David R
Job Details: 01/23/2025
"Cc unit grinding noise, handed me bolt to slider, came off. Could be the reason for noise. Checked slider, good, not broken. Replaced and corrected bolt to slider, added thread lock. Ran diagnostics, F0E3 error. Ran test mode 51, good. In agitate and spin no grinding noise. Ran test 12, high spin, no grinding. Advised customer that the bolt that was loose seems to be the culprit. Unit is good. SVC only. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Strongsville, OH 44149
Mac
Job Details: 01/23/2025
Replaced soap dispenser. All tested ok.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Strongsville, OH 44136
Mac
Job Details: 01/23/2025
CC Unit will not turn on. Power to unit is ok. Fuse is ok. Control is dead. Ordering control and bi-metal.; ordrng 1 W11202746 (Control) and 1 W10258275 (Bi-metal)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pepper Pike, OH 44124
Braxton D
Job Details: 01/23/2025
"Replaced blower wheel. Tested dryer, everything is working as it should. Americas preferred home warranty approved the repair and payment will need to be collected through them. ; used 1 WP697772 (Blower wheel) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Beachwood, OH 44122
Braxton D
Job Details: 01/23/2025
"Leak in refrigerator evaporator. Replaced evaporator, compressor, and filter dryer. Tested with 150 psi of nitrogen for 20 minutes. Vacuumed system for 30 minutes. Charged with 5.75 oz of r134a. Restriction in system. 20 in vacuum on low side, high side 0 psi. Attempted to replace filter dryer. Restriction on other filter dryer. Ordering new filter dryer. ; ordrng 3 WPW10143759 (Dryer)s"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW11
Near Cleveland, OH 44103
Angel
Job Details: 01/23/2025
Cc that gaskets were coming off. Removed both gaskets from doors and added food grade silicone all around reinstalled them and recommended them to keep doors closed for at least an hour for silicone to dry.
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Cleveland, OH 44103
Angel
Job Details: 01/23/2025
Customer just had question about the function of the washer. I explained everything she asked and leveled unit for her as well. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44106
Angel
Job Details: 01/23/2025
Cc that washer will not pass the wash cycle. Verified and found cold water is barely coming in. Will need inlet valve. Valve is a truck stock part but could not find part in truck will need to order part. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMC1857WSS0
Near Rocky River, OH 44116
Angel
Job Details: 01/23/2025
Cc that unit will not power on after he was heating up some coffee. Checked power good. Checked main fuse good. Checked power to control board good but nothing will power on. Will need control board and thermal-fix. Control board showing discontinued.; ordrng 1 W10250589 (Control board(discontinued)) and 1 W10478211 (Thermal-fix)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Westlake, OH 44145
Angel
Job Details: 01/23/2025
Replaced shocks and dispenser drawer tested unit by running a quick wash with 2 blankets and worked as should opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Streetsboro, OH 44241
Bill
Job Details: 01/23/2025
"Same code as before f3e1 pressure sensor. Unit will need a new control board, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11608056 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"