We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Angel
Job Details: 08/23/2022
Cc that unit was still not making ice. Took temperatures and ff section was at 39* and fC was at 4* Ran diagnostics and found unit had an E5 error code again. So I took apart freezer section and to check evaporator and found ball of ice around suction lines on evaporator and on left side of evaporator as well but unit had a perfect frost pattern and there not having cooling issues. Call BJ explained issue and stated it could be a defrost issue or it just had moisture bulging up until it got to this point. I steamed out all ice and ohmed out thermistor and at 75* it had 3.6kohms. BJ had me locate the thermistor correctly and to tell customer to monitor for now. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Avon, OH 44011
Angel
Job Details: 08/23/2022
Cc that unit kept running and would shut off. Ran diagnostics and found error code F9E1 long drain replaced drain pump with new one but everything was cleared went to run a calibration and found that latch was broken replaced latch from truck surplus parts. Ran a calibration. Opt test ok.; used 1 W11513248 (Latch) from stock
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Avon Lake, OH 44012
Angel
Job Details: 08/23/2022
"Cc that unit when it starts drain pump would just keep running. Ran diagnostics and found error code F8E3 overflow condition and F3E1 water level system error had to remove unit from place took apart back of unit checked pressure hose blew through it and checked switch and everything was good no kinks or clogged checked drain pump and was good as well can not find any issues with unit did see that the detergent customer uses is powered and uses a full scoop. Recommended customer to try liquid detergent and only use about 2 tablespoons of detergent to see if she wont have the issue anymore because i ran test cycle and also tried starting unit normally and worked every time. Explained to customer to monitor for now and try different detergent and if issue keeps happening she will need control board and pressure switch.; ordrng 1 W11029154 (Control) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/23/2022
Replaced heater tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 08/22/2022
Replaced heating element and thermal fuse. Tested unit opt test ok.
We serviced a
GE REFRIGERATOR
Model GFE28GELEDS
Near Madison, OH 44057
Joe O
Job Details: 08/22/2022
"Cc: not cooling properly, fan noise, not making iceFound temps in ff section at 50 degrees, freezer at 35 degrees. Freezer evap completely frosted over. Found ff thermistor reading 55 degrees. Ff evap thermistor reading 40 degrees. Found freezer thermistor reading at 34 degrees, freezer evap thermistor reading at -8 degrees. Ran manual defrost. Unit not defrosting. Ohmed out elements from control. Element checks good. Found no power from control to element. Needs controlCustomer stated he will have unit thawed. ; ordrng 1 WR55X38248 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
"Cc that the valve in the back of unit broke and theres ice buildup at the evaporator. Confirmed. Took temps 44* fresh food and 5* in freezer. Verify ohms on thermistor, called BJ in range will need UI and control. Also water valve is leaking. Gave estimate. Cust will call Maytag to see if they help with repair. ; ordrng 1 W10843055 (Control) and 1 W10882135 (Ui) and 1 W10865826 (Water valve) and 1 W11033168 (Harness wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near North Royalton, OH 44133
David R
Job Details: 08/22/2022
"Cc unit making noise. Found a piece of tape hitting condenser fan. Removed. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Kent, OH 44240
Brian M
Job Details: 08/22/2022
Cc unit not heating Found thermal cut off open Replaced using truck stock Fixed customers venting OP Test Ok ; used 1 279816 (CUTOFF) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Kent, OH 44240
Brian M
Job Details: 08/22/2022
Cc unit not cooling. Found fan iced over Cleared ice OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Mentor, OH 44060
Corina B
Job Details: 08/22/2022
Cc that the unit is leaking. Unit is in a drain pan. yellow Substance is inside the drain pan. Found a detergent cup with the same yellow substance. Advise customer that a bottle of detergent leaked into the drain pan. Started a spin cycle no unusual noises. Ran a calibration. Opt test OK
We serviced a
SAMSUNG DRYER
Model DV45H7000EW//A2
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Installed new roller and idler pulley, op test good"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is not drying, started normal dry cycle, igniter glowed, burner lit, burner is cycling normally, temperature out of vent cycling between 130 and 160 degrees on high setting, blower wheel is good, unable to duplicate the problem, unit is still operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Chesterland, OH 44026
Joe O
Job Details: 08/22/2022
"Cc: not startingFound unit is receiving proper power. Found element shorted to ground, and thermal fuse open. Needs thermal fuse and element. Replaced element and thermal fuse. Tested. Op test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details: 08/22/2022
Cc that unit cools sometimes and lights are not turning on and display says door is open. Removed deli drawer control and unplugged it and everything started working as should lights turned on and display working as should. Left it unplugged until we replace part. Office to reschedule part out of stock.; ordrng 1 WPW10769076 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/22/2022
"Replace heater,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma Heights, OH 44130
Gabriel P
Job Details: 08/22/2022
Dryer is heating and not scraping is working as design
We serviced a
SAMSUNG DRYER
Model DVE45R6100WA3
Near Perry, OH 44081
Jason N
Job Details: 08/22/2022
"Cc unit not workingCustomer stated unit makes a buzzing noise when trying to start a cycle. Confirmed, motor is buzzing, tried jumpstarting motor but start windings will not allow it to start. Unit needs drive motor. ; ordrng 1 DC31-00055G (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/22/2022
"CC that the door is locked and the drain pump stays on. Confirmed. Checked the drain pump, clear. Will need a new drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brecksville, OH 44141
David R
Job Details: 08/22/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok.
We serviced a
ROPER WASHER
Model RTW4641BQ0
Near South Euclid, OH 44121
Joe O
Job Details: 08/22/2022
"Cc: not spinning, wet clothes at end of cycleFound error codes f7e5(shifter fault) f7e6(motor fault) f5e3(lid unlock fault). Ran auto test. Ran manual agitate and spin. Found unit not shifting. Actuator trying to shift. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Installed new user interface , op test good"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near East Cleveland, OH 44112
Joe O
Job Details: 08/22/2022
Cc: burners not lighting properAdjusted burners. Customer is going past ignite point of burners. Advised customer on how to properly ignite burners. Adjusted low setting. Op test ok Customer showed pop
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
Marie V
Job Details: 08/22/2022
"Replaced gearcase, motor, actuator, belt, cam and agitator. Ran calibration. Pass. And auto test. Showed maintenance guy .op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 08/22/2022
Installed heater OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWQ4
Near Independence, OH 44131
David R
Job Details: 08/22/2022
"Cc unit display not lighting, start and cancel not lighting up. Not lights on start/cancel but got it to still work and cycle through. Will need panel UI. Customer paid SVC only. Do not order parts.; ordrng 1 W10810347 (Panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 08/22/2022
"Replaced relay control, ran bake to 350 unit got to 365 them went back down and stayed around 256, spoke to bj he advise calling Frigidaire techline, spoke to Alex from Frigidaire. Ran some test and we found the potentiometer reverse. Fixed the knobs opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44135
Manny
Job Details: 08/22/2022
"Cc unit only cooling in the FZ, found evap fan running slow, unit will need evap fan replaced.; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6LS
Near Aurora, OH 44202
Brian M
Job Details: 08/22/2022
Cc of noise Could not duplicate issue Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Corina B
Job Details: 08/22/2022
Replaced the right side gasket. Left side is also ripping. Will need a gasket on the left side. Office the reschedule appointment ; ordrng 1 W10830046 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Warrensville Heights, OH 44122
Gabriel P
Job Details: 08/22/2022
Found door warped and not closing properly ordering right door also the edge is sharpe ; ordrng 1 LW10865738 (Right)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/22/2022
Damper making loud noise ordering ; ordrng 1 WPW10594329 (Control damper)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
Cc unit oven door gasket is looseReplaced oven door gasket using customer supplied pre id part. Op test good.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jason N
Job Details: 08/22/2022
"Cc unit not starting/heating Confirmed unit will not start cycle when start button in pressed. Checked door switch, door switch tested good for continuity, found connector back out on switch. Reconnected door switch and tested unit. Unit started and was heating. Stopped and started cycle several times, unit started each time. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Jason N
Job Details: 08/22/2022
"Cc unit spray arms not working Ran diagnostics, found code 4-3 for motor not running. Replaced wash motor using customer supplied pre Id part. Reran diagnostics cycle in entirety to clear codes, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW8
Near Mentor, OH 44060
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mentor, OH 44060
Dan H
Job Details: 08/22/2022
"Installed new control, op test good"
We serviced a
MAYTAG DRYER
Model MEDB950YG2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/22/2022
CC that there is a loud noise. Confirmed. Found the idler pulley worn. Replaced the repair kit from t/ s. Vacuumed out the dryer. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Walton Hills, OH 44146
David R
Job Details: 08/22/2022
"Customer has no POP, out of warranty per lookup. Cc unit flashing F5 error. Can hear lid lock trying to lock by itself. Will need lid latch. ; ordrng 1 W11188327 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 08/22/2022
"Cc unit making a loud noise, verified and wash plate spinning on its own, leaned unit back and found gear case leaking oil, there is oil in motor, shifter, cap belt and cam, unit will need gearcase, shifter, cap, hub, cam, belt, slider and motor. ; ordrng 1 W10404050 (latch) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Cc unit is dead, verified and 82 in ff and 81 in fz, pulled unit out and hooked to killawatt and compressor pulling 9.15amps, unit needs compressor, customer will not proceed with the repair, theyll look around for a new unit and if they can find one theyll call us to continue ; ordrng 1 W10160407 (compressor) and 2 WPW10143759 (dryer)s and 1 TJ90BPV31 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44115
Angel
Job Details: 08/22/2022
Cc that they have wet clothes at end of cycle. Ran diagnostics and there were no error codes ran a auto test and passed also did a calibration. Looked underneath unit and everything looked clean no gear case oil anywhere also removed rotor to inspect and looked perfect. So I asked customer to see if he had some towels or clothes to run a rinse and spin to see if it spins out the clothes properly and it spun out the towels perfectly. Customer was there with me I just recommended to keep loads not to heavy and to make sure the spin is always on to make sure he gets the clothes spun out properly. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW
Near Cleveland, OH 44113
Gabriel P
Job Details: 08/22/2022
"Found terminal block damage replace from truck stock,opt test ok ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 08/22/2022
Cc unit not making ice Customer had originally quote that I had given her several months ago. Verified ice maker will not cycle. Ice maker kit cost increased from original quote. Quoted customer new cost for ice maker replacement. ; ordrng 1 IM116000 (Ice maker kit)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS1
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is leaking, ran test cycle, no leaks found, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"
We serviced a
ELECTROLUX FREEZER
Model EI32AF80QSC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/22/2022
Cc unit showed over temp Found unit operating properly Could not determine issue Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Manny
Job Details: 08/22/2022
"Cc unit smells like burned rubber, removed bottom cover everything in working order, checked inside to make sure nothing stuck in heater, heater is clean just some calcification from the water, ran diagnostics or codes found, unit finished without any issues or smell, advise customer to run a clean cycle with white vinegar, Cant duplicate the burning smell, called wpl tl unit is working as designed, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
Cc that the dispenser is not opening. Confirmed. Removed front panel and found loose connection. Corrected issue. Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Angel
Job Details: 08/22/2022
Replaced ice maker made sure it cycled and filled. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/22/2022
"CC that there is oil on ground. Confirmed took a pic. Will need a new gear case, cam, motor and capacitor. Washplate does come off. ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near South Euclid, OH 44121
Jason N
Job Details: 08/22/2022
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
GE WASHER
Model WCVH6800J0MR
Near Rome, OH 44085
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is shaking and walking, confirmed, shocks are worn out, unit needs new shocks, customer does not want repair at this time; ordrng 4 WH01X10343 (Shock)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Solon, OH 44139
Brian M
Job Details: 08/22/2022
Cc unit dripping water Found humidity control off Advised on settings OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1010XTXQ1
Near Seven Hills, OH 44131
Corina B
Job Details: 08/22/2022
"CC that the unit runs for 10 minutes and shuts off. Confirmed. Service pointer W10402734. Checked the pump and motor, dirty with soap and dirt. Cleaned the dirt and soap residue out. Started a cycle ran for 10 minutes stopped. Ran a calibration. Started a cycle. Shuts off after 10 minute. Cust wants a second opinion.; ordrng 1 W10906414 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389DTB
Near Solon, OH 44139
Manny
Job Details: 08/22/2022
"Cc u it leaks from the bottom of the fz door every so often, bottom rack and There was a bit of ice drain is cleared, removed ice maker and found enclosure broken and auger motor on inside the enclosure, ice maker is constantly running and wont stop unless auger is disconnected, Unit needs auger motor, ice maker and enclosure. Customer will not proceed with the repair at this time; ordrng 1 D7824706Q (ice maker) and 1 WP61004881 (enclosure) and 1 12001773 (motor,auger), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/22/2022
"Recovered refrigerant, installed compressor and Evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model K2TLEFFWMS00
Near Rocky River, OH 44116
Angel
Job Details: 08/22/2022
Cc that unit cools but than shuts down. Verified and unit was not running bumped the thermostat and kicked on right away unit will need thermostat replaced. Looked up part and thermostat is no longer available. Charged service call.; ordrng 1 2200859 (Temp thermostat)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Maple Heights, OH 44137
David R
Job Details: 08/22/2022
"Replaced hose and drain pump. Found clogged hose, took pics. Tested, good. Op Test Ok."
We serviced a
GE DRYER
Model GFD45ESSMOWW
Near Solon, OH 44139
Brian M
Job Details: 08/22/2022
Installed slides OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44109
Corina B
Job Details: 08/22/2022
"Replaced the valve and igniter. Used soap bubbles around the gas line. Turned oven on and off several times, lights every time. Heated. 350*. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
"Special Project S17304. Replaced heater. Tested unit, works good, no leaks. Op test ok"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/22/2022
Ran diagnostic found no error code call tech line cause of previous issue and after helping me diagnose unit they want me to replace control again and also icemaker when both parts been replaced already; ordrng 1 W11233631 (Control) and 1 W11235091 (Valve assembly) and 1 W11234554 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
"Cc unit leaking water into ff section Confirmed water leaking from air returns onto top shelf. Pulled evaporator cover in freezer, drain and tray are clear, found weak frost pattern on evaporator, only 1/3 frosted. Evaporator is wet and is condensing on evaporator panel and dripping into air passages. Unit has refrigerant leak, will need sealed system repair. Parts not available from Marcone, office to contact customer with next service date. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Conpressor) and 1 W11109499 (Filter drier)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mantua, OH 44255
Brian M
Job Details: 08/22/2022
Cc unit not going past sensor Found lid latch not functioning properly Replaced using truck stock ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model jf42nxfxde02
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Replaced evap heater shield, opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Willoughby, OH 44094
Joe O
Job Details: 08/22/2022
"Cc: not washing, not spinning clothes outFound error code f8e1(long fill). Ran manual fill. Found low cold water pressure. Cold water valve not completely open. Opened water valve. Ran auto test and calibration. Ran quick wash. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44130
David R
Job Details: 08/22/2022
"Cc unit making noise. Removed motor wheel cover and pencil fell out. Hitting blower wheel. Tested, good. SVC only"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
"Cc unit oven not lighting Customer stated that the oven bake and broil are not clicking or igniting randomly. Ran bake test several times, oven ignited and after 1 spark and cycled. Ran broil test several times, good ignition and flame. Could not get unit to fail with bake or broil, unit is working properly at this time, could not duplicate issue."
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Euclid, OH 44123
Corina B
Job Details: 08/22/2022
CC that the unit upper oven is not heating and the front right burner is not working correctly. Confirmed. Found a piece of dirt in the orfice. The bake has 120 volts to the igniter. Will need a new igniter. ; ordrng 1 12400035 (Igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Cc 2 LEDs out in the Ff and in the fz, replaced LEDs opt test ok"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Kirtland, OH 44094
Joe O
Job Details: 08/22/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
"Replaced gearcase and slider. Ran calibration , then ran high speed spin. Pass op test ok"
We serviced a
ELECTROLUX REFRIGERATOR
Model lfht1817lf9
Near Rocky River, OH 44116
Angel
Job Details: 08/22/2022
"Cc that unit was leaking. Unit has no water hooked up to it. When I looked in back noticed it does not have an access cover and found that when unit goes into a defrost the suction line to the evaporator starts leaking from condensation once it kicks back on its back to normal. Called BJ explained issue and asked me to check evaporator and it was perfect BJ stated unit will need access cover installed. Gave customer estimate and fir access cover and stated she will get it and install it. Charged service call.; ordrng 1 241733911 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Bay Village, OH 44140
Angel
Job Details: 08/22/2022
"Cc that ff section was not cooling properly. Took temperatures and ff section was at 56* and freezer was at 9*. Took off evaporator cover and found it all frosted up. Found bi metal coming apart made sure heater was good and it was unit will need bi metal replaced. Steamed out evaporator for customer so they can cool for now since part is out of stock. Office to reschedule. ; ordrng 1 242046001 (Bi metal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1837TF0
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/22/2022
Found freezer at the negative degrees-6 cause customer had it at the coldest temperature and fan air trap setting was at the coldest as well move it to cold so it can allow more airflow to fridge fresh food section everything working as design
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austinburg, OH 44010
Dan H
Job Details: 08/22/2022
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID RANGE
Model KFGG500EBS4
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
"Cc unit oven temperatures are not correct Customer stated the oven temperatures are too low according to the temperature gauge they are using in the oven. Ran bake test to 350 degrees. Temperatures showing -25 degrees lower then display. Adjusted calibration to +20 degrees. Reran bake test, let cycle for several minutes. Oven temperatures average 346 degrees, within acceptable range. Advised customer they oven temperature gauges are not usually accurate, and to let oven cycle for 10-15 after preheat to allow temperature equalization. Unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/22/2022
"Found two error code delete then the ran calibration and auto test it pass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
David R
Job Details: 08/22/2022
"Temp reading 18-20* for FZ and 40* for FF. Took off evap cover, frosted about halfway up. Called techline. Documented all parts replaced. Main control, heater, thermistor, evap harness. Ran diagnostics. Defrost test passed. Heater is working and evap fan is also working as well. Techline said they are putting it up review with engineering. Will be in contact ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
David R
Job Details: 08/22/2022
"Customer said unit is doing the same thing as it has been previous 2 visits. Either not coming on, will not allow customer to cycle through options or finishing loads, will shut off halfway through. Took pics of circuit tester, shows correct. No error codes. Ran test, All components are working and functioning properly. Seems like there might be a short going on in control to UI. Ordering control, UI, filter and power cord.**this will be third time replacing control and UI, ; ordrng 1 W11543994 (Control) and 1 W11614635 (Filter) and 1 W11551294 (Power cord) and 1 W11478524 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2800XTVY1
Near Avon Lake, OH 44012
Angel
Job Details: 08/22/2022
Cc that panel is not working. Verified and one side of the panel works but the other doesnt took apart to verify are wiring and tried resetting but nothing. Ordering panel and control. Parts out of stock office to reschedule.; ordrng 1 WPW10285178 (Control) and 1 WPW10175356 (Panel)
We serviced a
GE RANGE
Model JS750DF1WW
Near Ashtabula, OH 44004
Dan H
Job Details: 08/22/2022
Installed new inner door glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
Cc that the unit is not making ice all the time. Sometimes is working sometimes it does not. Took temps 6* in freezer and 38* fresh food section. Temp was set to 2* on freezer. Set back to recommended temps. Advice cust to monitor. But is unit is working properly at this point . Explain cust that if cant see problem with unit is hard to identify the issue. Op test ok
We serviced a
GE RANGE
Model JB630DF1WW
Near Windsor, OH 44099
Brian M
Job Details: 08/22/2022
Cc unit stuck right front on high Needs switch Customer wants to install ; ordrng 1 WB24T10153 (infinite switch) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
David R
Job Details: 08/22/2022
Replaced heater. Ran diagnostics
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 08/22/2022
"CC that the time dry works fine its the sensor that does not work. Checked the power, good. Replaced the cutoff. Turned on sensing cycle, cycling down. Opt test ok Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
Installed UI panel. Ran operational test. Op test good.
We serviced a
GE FREEZER
Model GTS16GTHMRBB
Near Geneva, OH 44041
Brian M
Job Details: 08/19/2022
Cc of noise Found noise coming from fan Needs fan motor ; ordrng 1 Wr60x31522 (Fan motor) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 08/19/2022
"Cc that unit stopped cooling again. Verified and found that evaporator started freezing up again. Unit will need ui, control and thermistor replaced. Ordering parts. Office to reschedule control out of stock on my end.; ordrng 1 W11203289 (Ui) and 1 W10384183 (Thermistor) and 1 W11546690 (Control)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Middlefield, OH 44062
Jason N
Job Details: 08/19/2022
"Cc unit not spinning out Ran auto test cycle, found washplate spinning with basket, drive hub is worn. Unit is under 60 mo. warranty. Replaced drive hub using truck stock part. Reran op test, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS
Near Avon Lake, OH 44012
Angel
Job Details: 08/19/2022
"Cc that unit was saying it wasnt closed and now it wont turn on. Verified and found fuse blown unit will need fuse and interlock switches. Replaced interlock switches and fuse tested unit. Opt test ok.; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Middlefield, OH 44062
Jason N
Job Details: 08/19/2022
"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
JENN-AIR COOK TOP
Model JGCP436HL00
Near Solon, OH 44139
Corina B
Job Details: 08/19/2022
"CC that the unit is clicking when turning on. Confirmed. Checked the outlet, open ground. Plugged unit into a different outlet, no clicking after it lights. Will need an electrician. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Euclid, OH 44132
Joe O
Job Details: 08/19/2022
"Cc: not coolingFound temps in freezer at 40 degrees, ff at 54 degrees. Found ball of ice on cap tube. Needs compressor, evaporatorCustomer does not want to repair at this time ; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, OH 44202
Corina B
Job Details: 08/19/2022
Replaced the glass. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details: 08/19/2022
"Customer said unit getting error code, didnt know which one. No stored error codes. Customer said unit will run without water being put into unit, will have to unplug and plug back in. Verified hot and cold water coking into unit. All components are working, no stored error codes. Sending over to office, per notes Whirlpool will issue parts authorization. Contact customer after and go from there. Need main control ; ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE01
Near Conneaut, OH 44030
Dan H
Job Details: 08/19/2022
"Installed new control, advised customer to monitor"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Euclid, OH 44123
Joe O
Job Details: 08/19/2022
"Cc: no cold water, not rinsing properlyFound error code f0e4(spin limited by water temp) f0e7(load detected during cleaning cycle). Found hot and cold reversed. Swapped lines. Ran quick test cycle. Entitlement shows under 1 year"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Marie V
Job Details: 08/19/2022
"Cc that the unit have not been working in the past 6 months it started leaking, stewards appliance its been trying to fix for them. Today I found heater is broken, floor is damage. Took pics. Also top of the appliance is damage, also took pics, of top. Replaced heater and ran unit over 20 min, no leaks. Op test ok"