We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near South Euclid, OH 44121
Bill
Job Details: 12/13/2023
"Cc not filling with water, confirmed cc. Tested valves valves tested out side of recommended ohms, changed valves from truck stock. Tried calibrating unit, unit failed calibration with an f7e5 code shifter failure. Ordered rotor, clutch, and slide. Follow up scheduled for 12/19; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor), used 1 W11165546 (Valve) from stock"
We serviced a
GE RANGE
Model JB250DF5CC
Near Highland Heights, OH 44143
Bill
Job Details: 12/13/2023
"Cc unit may not be heating properly, could not confirm. Monitored temps during pre heat and during normal operation. Unit working as intended."
We serviced a
KITCHENAID RANGE
Model KOCE500ESS11
Near Ashtabula, OH 44004
Dan H
Job Details: 12/13/2023
Installed new door and hinges
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near North Ridgeville, OH 44039
David R
Job Details: 12/13/2023
"Cc unit noise, loud. Loud humming coking from FZ Fan motor. Ordering motor and blade. ; ordrng 1 W11661931 (Motor) and 1 WP67006337 (Fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near North Olmsted, OH 44070
David R
Job Details: 12/13/2023
New gasket good. Also wiped down gaskets and cleaned them. Good. Let customer know that gaskets and door closing are working properly. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
David R
Job Details: 12/13/2023
Replaced drain pump. Tested. Good. Ran diagnostics. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Parma Heights, OH 44130
David R
Job Details: 12/13/2023
"Cc unit is rocking and jumping around. Basket is bouncing. Bad suspension rods. Gave estimate, ordering suspension rods. ; ordrng 1 W10780045 (Rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
David R
Job Details: 12/13/2023
"Cc unit leaking. No water testing station here at Lowes. Took pics of what I found. Loose hose underneath to wash motor assembly, corrected. Also found disconnected wire to overfill switch, reconnected. Poured water in, no leaks. Couldve been an adjustment of leveling as well. Replaced gasket from surplus. Good, Op Test Ok. ; used 1 W11483553 ( Gasket) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near North Royalton, OH 44133
David R
Job Details: 12/13/2023
Replaced main control. Vacuumed by compressor. Good. Let go for 15 mins. Can feel cold and frost on Evap. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model LGQ9508LW0
Near Strongsville, OH 44136
David R
Job Details: 12/13/2023
"Cc unit not working. Found the door switch is broken, little piece of it on ground. Will need door switch. ; ordrng 1 WP3406107 (Door switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM10
Near LaGrange, OH 44050
David R
Job Details: 12/13/2023
"Replaced FF door. Good, no dents or scratches. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2023
Cc that both gaskets on ff section were ripped. Confirmed found both ripped so replaced both gaskets opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bay Village, OH 44140
Angel
Job Details: 12/13/2023
Replaced timer tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTLQ1
Near Lakewood, OH 44107
Angel
Job Details: 12/13/2023
Cc that unit was making a sound in the beginning than stops. Tested unit and about on the 4th test it made the sound and its coming from the control board. Unit works fine it just makes that sound once in a while. Called Landlord explained issue and that if she wanted to replace the control board she wouldnt be able to because its discontinued. She stated she will use like that for now until they decided to get a new one.; ordrng 1 8534963 (Control board (discontinued))
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44113
Angel
Job Details: 12/13/2023
Replaced bake element tested unit in a preheat to 400*; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2023
Replaced interlocks tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model AGR4230BAW5
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2023
Replaced seal opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2023
"Cc that water dispenser is really slow even after he replaced filter. Confirmed has low pressure coming out. Verified back of unit and they have the correct valve from the home and line as well. Used my bypass on filter head to see if it would make a difference and had correct water pressure coming out now unit will need filter head replaced. Ordering part but customer stated he will install himself.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2023
"Cc that u it was squealing. Confirmed, ran unit and it started squealing unit will need idler pulley replaced. Used repair kit from truck and replaced rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Conneaut, OH 44030
Dan H
Job Details: 12/13/2023
"Customer complaint that unit is not starting, found strike broken, installed new strike, op test good (PLEASE RESTOCK); used 1 W11457841 (Strike (PLEEASE RESTOCK)) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Windsor, OH 44099
Dan H
Job Details: 12/13/2023
"Installed new filter head, reservoir, and valve, op test no good , needs water line; ordrng 1 W11677725 (Water line)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/13/2023
"CC that the unit is not washing the dishes. Confirmed 7-1 wash motor failure, 10-2. Vern electrical problem, 8-4 overfill switch open. Found the pump and motor not running. Ohmed out the pump, open. Will need a new pump and motor; ordrng 1 W11416362 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Solon, OH 44139
Corina B
Job Details: 12/13/2023
"Unit was turned off. Ran step 6, bi metal open. Will need a new harness. Part is out of stock. ; ordrng 1 W11224591 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Streetsboro, OH 44241
Corina B
Job Details: 12/13/2023
Replaced the ui and control. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rootstown, OH 44272
Corina B
Job Details: 12/13/2023
"CC that the unit is not spinning. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Found the hub is worn. Found the washplate seized. The hot water valve is not opening up. Will need a Washplate, hub and hot water valve. Cust is not wanting to repair. ; ordrng 1 W10902814 (Washplate) and 1 W11168743 (Hot water valve), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Ravenna, OH 44266
Corina B
Job Details: 12/13/2023
Replaced the ui. Ran a calibration.unit is not installed with screws to support the body. Found the garbage disposal still had the knock out in. Removed the knock out. opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Garrettsville, OH 44231
Corina B
Job Details: 12/13/2023
"CC that there is oil underneath. Confirmed. Found the Gearcase leaking oil. Will need the Gearcase, clutch, slide, rotor and stator. The motor is covered under warranty. Cust does not want to repair at this time. ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W10915700 (Stator) and 1 W10915701 (Rotor)"
We serviced a
ADMIRAL DRYER ELE
Model AED4475TQ0
Near Chesterland, OH 44026
Corina B
Job Details: 12/13/2023
"CC that the drum is not spinning. Confirmed. Found the pulley on the motor fell out, the splines are stripped. Will need a new motor and wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Mentor, OH 44060
Corina B
Job Details: 12/13/2023
"Replaced the control, shifter, belt and cam. Ran a calibration. Started a quick wash. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44108
Manny
Job Details: 12/13/2023
"Replace gearcase, cam, belt and agitator, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44106
Manny
Job Details: 12/13/2023
"Cc unit tub sideways, verified and rod off tub, tub ring is broken, unit needs suspension and tub ring, customer will not proceed with repair at this time.; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (tub ring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Euclid, OH 44123
Manny
Job Details: 12/13/2023
"Cc unit not reaching temperatures, verified and set unit to bake at 350, and temps at 145 after 20 mins heating, pulled unit out and proceeded to test all components and all within range, unit needs control and sensor.; ordrng 1 W11385634 (Control) and 1 W10859573 (sensor)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL00
Near Pepper Pike, OH 44124
Manny
Job Details: 12/13/2023
"Cc unit locked and not coming on, verified and unit is dead, power to control, and power to ui, ui is shorted and screen looks burnt, fuse is open, unit needs ui and fuse.; ordrng 1 W10588722 (panl-cntrl) and 1 WPW10545291 (fuse-thrml)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44119
Manny
Job Details: 12/13/2023
"Replaced ice maker, ran harvest and fill test, advise customer to allow at least 24 hours for proper ice production. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Willoughby Hills, OH 44092
Bill
Job Details: 12/13/2023
"Cc lights not working, confirmed cc. Gave customer estimate for repairs, customer chose not to continue repairs at this time.; ordrng 2 WPW10515058 (Led mod)s and 1 WPW10515057 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44110
Bill
Job Details: 12/13/2023
"Cc not cooling fresh food side, confirmed cc. Found that vent was frozen over, steamed unit and cleared vent. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Elyria, OH 44035
Marie V
Job Details: 12/13/2023
Cc that the light never worked. Found Switch broken. Replaced part. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/13/2023
"Cc unit not advancing in the cycleCustomer stated the cycle would not advance properly. After power cycling the unit(unplugging and plugging back in), unit returned to normal operation. Ran diagnostics, no codes stored. Ran test cycle. All functions passed. Could not duplicate an operation issue at this time. Advised customer to monitor."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Euclid, OH 44123
Jason N
Job Details: 12/13/2023
"Cc but not heatingCheck power into unit from receptacle. Found L missing, only reading 33v from L1 to L2. Checked disconnect box above unit, switched off and back on. L voltage restored, reading 250v L1 to L2. Ran dryer test, unit heating properly. Op test good. Advised customer if heating issue returns, he will need an electrician to check electrical disconnect box for unit."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Perry, OH 44081
Jason N
Job Details: 12/13/2023
Installed main control. Ran test cycle. All functions passed. No faults. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Wickliffe, OH 44092
Dan H
Job Details: 12/13/2023
"Customer complaint that unit is leaking, no leaks found, found evaporator drain tube starting to clog, cleared, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mentor, OH 44060
Dan H
Job Details: 12/13/2023
"Installed new motor, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mentor, OH 44060
Dan H
Job Details: 12/13/2023
"Installed new control, op test good"
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Painesville, OH 44077
Dan H
Job Details: 12/13/2023
"Customer complaint that unit is not draining or spinning, ran rinse and spin cycle, unit spun, drain pump is working, repeated, drain pump did not work this time drain pump is receiving 120vac , unit needs new drain pump , customer does not want repair at this time; ordrng 1 WH11X34740 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWX2
Near Cleveland Heights, OH 44118
Bill
Job Details: 12/13/2023
"Cc leaking, confirmed cc. Unit leaking through the sump, ordered sump. Follow up scheduled for 12/15; ordrng 1 WPW10455260 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Parma, OH 44129
Bill
Job Details: 12/13/2023
"Cc unit will not pump water out, confirmed cc. Could hear the pump trying to turn, removed hose. Found debris blocking pump, removed debris. Tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near North Ridgeville, OH 44039
David R
Job Details: 12/12/2023
"Cc unit making noise. Noise making coming from wheel and motor. Ordering motor, whee and kit ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 4392065 (Dryer kit)"
We serviced a
JENN-AIR GAS SLIDE-IN
Model JGS9900CDS02
Near Strongsville, OH 44149
David R
Job Details: 12/12/2023
"Cc unit oven not working. Found worn igniter, not drawling enough amps. Replaced igniter from t/s. Tested. Good. Getting to 350*. Op Test Ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brook Park, OH 44142
David R
Job Details: 12/12/2023
"Tried replacing drier from t/s saw a leak at connection, as soon as moved got a crack in steel line by cabinet. Cannot repair. Non repairable. Calling techline to document.. Whirlpool to reach out to customer. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGN2000KQ1
Near Cleveland, OH 44111
Manny
Job Details: 12/12/2023
"Cc unit not tumbling, verified and found belt broken and rollers hard to turn, replaced rollers pulley and belt using TS# 4392065, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Lorain, OH 44052
Angel
Job Details: 12/12/2023
Cc that unit is not spinning out clothes. Confirmed tested spin in diagnostics and found hub was stripped and belt was bad as well so replaced it to. Tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon Lake, OH 44012
Angel
Job Details: 12/12/2023
"Cc that unit is not cooling. Confirmed, both sections were at 70*. Looked in back and compressor is not running just humming has a locked rotor.. Ordering compressor.; ordrng 1 W11574734 (Compressor)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Bay Village, OH 44140
Angel
Job Details: 12/12/2023
Cc that the broil will not work. Confirmed found broil element shorted will need element replaced. Ordering broil element.; ordrng 1 WP9760774 (Element broil)
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Madison, OH 44057
Jason N
Job Details: 12/12/2023
Installed gearcase and hub. Ran test cycle and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Conneaut, OH 44030
Dan H
Job Details: 12/12/2023
"Customer complaint that unit is leaking, confirmed, found valve cracked, unit needs new valve , installed new valve from truck stock surplus, op test good ; used 1 WPW10179146 (Valve) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, OH 44041
Dan H
Job Details: 12/12/2023
"Installed new door switch, op test good"
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152ES1
Near Painesville, OH 44077
Dan H
Job Details: 12/12/2023
"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 131553900 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Cleveland, OH 44125
Bill
Job Details: 12/12/2023
"Cc unit not heating, confirmed cc. Everything worked except the heating, ordered mag, transformer, cap, diode, and thermostat. Follow up scheduled for 12/19.; ordrng 1 W11391712 (Mag) and 1 W10832024 (Thermostat) and 1 W11545871 (Transformer) and 1 WPW10574736 (Cap) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Cleveland, OH 44124
Corina B
Job Details: 12/12/2023
"Low 10 vacuum high 190 psi 83 watts 1 amp 40 psi equalized. Found a leak on the evaporator. Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland, OH 44127
Bill
Job Details: 12/12/2023
"Cc no hot water, could not confirm. Changed valve tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W2RXEMMWQ01
Near University Heights, OH 44118
Bill
Job Details: 12/12/2023
"Cc unit not cooling, confirmed cc. Found unit to have only partial frost pattern, and drawing .6 amps. Unit will need a sealed system, evap and condenser for unit is no longer available; ordrng 1 W10159808 (Condenser) and 1 2254249 (Evap) and 1 W10233960 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Streetsboro, OH 44241
Bill
Job Details: 12/12/2023
"Cc Unit not working, confirmed cc. Removed unit from electrical wire, tested voltage 36v. Tested my meter in an outlet to confirm it wasnt a bad reading on my meter. Explained to customer they need to get an electrician out to find the electrical problem. Could not test unit as there was not enough power to turn unit on."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Lakewood, OH 44107
Manny
Job Details: 12/12/2023
"Cc unit not draining, and keeps blinking, verified and found unit leaning forward, water in overflow tray causing switch to trip, and pump is humming, level unit removed water from tray and dried switch and tray, replaced pump with pre Id, ran test cycle, no leaks and unit draining properly, opt test ok"
We serviced a
GE REFRIGERATOR
Model GNE25JMKFFES
Near Painesville, OH 44077
Jason N
Job Details: 12/12/2023
"Installed tube lead for water source. Turned water on, no leaks. Advised customer to allow up to 24 hrs for ice production to resume. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE381LVS0
Near Willoughby, OH 44094
Jason N
Job Details: 12/12/2023
Installed surface burner. Tested single and dual operation. Op test good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Painesville, OH 44077
Joe O
Job Details: 12/12/2023
"Cc: not washingFound unit filling, not washing. Motor is receiving proper power. Needs pump assembly Landlord did not answer. Office to contact to give estimate; ordrng 1 5304519906 (Pump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model gtd42gasj0ww
Near Chardon, OH 44024
Joe O
Job Details: 12/12/2023
"Cc: not starting, shuts off when start is releasedFound belt is snapped. Found bearing pads worn. Needs belt and bearing padsPads show limited stock. Office to reschedule; ordrng 1 WE03X29897 (Belt) and 2 WE3M52 (dryer green bearing)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Chardon, OH 44024
Joe O
Job Details: 12/12/2023
Installed panel. Customer stated noise during operation. No abnormal noises heard. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Willoughby, OH 44094
Joe O
Job Details: 12/12/2023
"Cc: ice in freezer bottom, leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Beachwood, OH 44122
Joe O
Job Details: 12/12/2023
Cc: gaskets tornNeeds gasket.; ordrng 1 W10830046 (gasket-fip)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Bedford, OH 44146
Joe O
Job Details: 12/12/2023
"Cc: not working properlyThis Lowes does not have testing equipment. Entered diagnostics. Tested valves, lid lock, agitate, drain pump and spin. All functions are working. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lakeline, OH 44095
Jason N
Job Details: 12/12/2023
"Cc unit not draining water, unit faulting at the start of the cycleRan diagnostics, found codes f9e1 for product not draining and f9e2 for drain pump electrical problem. Pressed cancel button, drain pump did not turn on. Could not diagnose unit further due to the flooring being too high to be able to uninstall unit from cabinet space. Advised customer they will need to have unit uninstalled/made accessible for us to continue diagnosis and repair. Customer will contact office when unit is ready.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Willoughby Hills, OH 44094
Jason N
Job Details: 12/12/2023
"Cc condensation forming on top of freezer gasketChecked freezer door for proper seal to cabinet. Checked deli drawers gasket to ensure nothing dripping from above. All checked good. Called WP techline, Rich, order 2 gaskets; ordrng 2 W11159728 (Gasket)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near South Euclid, OH 44121
Jason N
Job Details: 12/12/2023
Installed ff door. Ensured good seal to cabinet. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Parma, OH 44130
David R
Job Details: 12/12/2023
" Cc unit doesnt seem to be cleaning, water coming from top vent. Found was motor error, seems like the spray arms are also caked up. Ordering control, motor, spray arms, vent. ; ordrng 1 W10906426 (Control) and 1 WPW10329609 (Vent) and 1 W11025157 (Motor) and 1 WPW10498900 (Spray arm) and 1 WPW10491331 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Seven Hills, OH 44131
David R
Job Details: 12/12/2023
"Cc unit is not washing and lights flashing. Cannot go into diagnostics, lights flashing on control and goes completely dead. Ordering control, wash motor, drain pump, sensor and switch. ; ordrng 1 W10906426 (Main Control) and 1 W10876537 (Drain pump) and 1 W11025157 (Motor) and 1 W11084121 (Sensor) and 1 WPW10195039 (Sensor overfill switch)"
We serviced a
KITCHENAID WALLOVEN
Model KODE500ESS20
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/12/2023
Replaced the controls and fans. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Ravenna, OH 44266
Corina B
Job Details: 12/12/2023
Replaced the gasket. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Cleveland, OH 44102
Manny
Job Details: 12/12/2023
"Cc unit making noise and not spinning, verified customer complaint and motor shaft treads are stripped, and pulley just spinning on shaft, unit needs motor, wheel and belt; ordrng 1 WP697772 (blower wheel) and 1 W11364931 (Motor) and 1 661570V (belt)"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Valley View, OH 44125
Manny
Job Details: 12/12/2023
"Cc that glass is separated on door verified and trim coming off glass, replaced glass panel, customer showed me some little spots on cooktop, look like dry adhesive, advise customer to wipe the spots and if they dont come out then the cooktop glass would be needed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mentor, OH 44060
Dan H
Job Details: 12/12/2023
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mentor, OH 44060
Dan H
Job Details: 12/12/2023
"Customer complaint that unit is not cooling, confirmed, unit has already been sent to review by whirlpool techline; saved tckt"
We serviced a
GE RANGE
Model JGBP88BBEL1BB
Near Independence, OH 44131
Manny
Job Details: 12/12/2023
"Cc unit not big flame on FL burner, verified and debris on orifice, clear opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/11/2023
Replaced wiring harness and ran drain and spin. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Solon, OH 44139
Corina B
Job Details: 12/11/2023
"CC that the freezer is not cold enough. After a power outage. Confirmed. Found the freezer back wall frosted and iced up. Will need a new control and ui. Cust does not want to repair ; ordrng 1 5304527826 (Control) and 1 5304527826 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Grafton, OH 44044
Marie V
Job Details: 12/11/2023
"Replaced water valve and i stalled air filter. Tested dispenser with cust, cycled ice maker as well, no leaks.Op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS1
Near Painesville, OH 44077
Jason N
Job Details: 12/11/2023
Installed door switches. Ran heat test with water. Op test good.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS1
Near Olmsted Township, OH 44138
Marie V
Job Details: 12/11/2023
Replace interlock assembly. Tested door. It opens up properly. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near North Olmsted, OH 44070
Marie V
Job Details: 12/11/2023
"Cc that the unit is not spinning the clothes out all the way and that unit showing is done but theres water coming in. Ran diag found f0e2 oversuds, f0e5 off balance load. Took drain catch out, nothing in it. Ran and auto test, all working good, good spin as well. Advice to use only 1 to 2 tablespoons of detergent 6 to 8 towels = a full load. If load goes off balance itwill cause unit to keep running trying to rebalance or shuts off resulting is wet load. Drain pump is working properly . Could find any issues, working as designed at this point."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Westlake, OH 44145
Marie V
Job Details: 12/11/2023
"Cc that unit did the same thing again. Is not spinning the clothes out. Ran diag, no error codes. Stared drain pump can hear some water coming out, took unit aoart anf found another bra pad on drain catch. Cleared out, put back together and tested unit. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 12/11/2023
"Cc of unit making a loud noise as soon as you press start. Confirmed. Took unit apart. Found rollers and pulley needed to be replaced . Also pulley shaft is defective, will need to be replaced. Ordering shaft pulley, replaced rollers and belt. ; ordrng 1 8547174V (Pulley), used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Perry, OH 44081
Dan H
Job Details: 12/11/2023
"Customer complaint of clicking noise, ran diagnostics no error codes found, ran man test cycle, found shifter not working, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Jason N
Job Details: 12/11/2023
"Cc unit not dispensing ice or waterConfirmed water and ice dispense functions are non responsive. Based on previous repair, power cycled unit by unplugging for 1 min. Tested water and ice dispense, both tested good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Kirtland, OH 44094
Jason N
Job Details: 12/11/2023
"Cc unit lights not working in unit Customer stated he replaced all LEDs in unit, lights worked for a week then stopped working again. Found all LEDs are faintly lit. Customer stated he ordered all the modules from Amazon. Asked customer if he had original LEDs. Reinstalled original main FF LED module. Lights stored to working order in unit. Advised customer he received a faulty main module. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS04
Near Kirtland, OH 44094
Jason N
Job Details: 12/11/2023
"Cc unit not making ice Checks power from optics control. Checked good at 107v. Jumped t to h on ice maker. Unit will not index. Unit will need icemaker replaced. Part not showing in stock from Marcone ; ordrng 1 2198597 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Angel
Job Details: 12/11/2023
Cc that unit will not turn on. Verified power and found that from L1 to L2 no power and from L1 to neutral no power but from L2 to neutral has 120vac customer will need and electrician to verify either breaker or outlet.
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS20
Near Aurora, OH 44202
Corina B
Job Details: 12/11/2023
Replaced the ui.opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess01
Near Aurora, OH 44202
Corina B
Job Details: 12/11/2023
Replaced the harness. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Aurora, OH 44202
Corina B
Job Details: 12/11/2023
"CC that there is a noise when its agitating. Confirmed. Found the shield piece of plastic hitting the cam. Will need a new shield, belt and cam; ordrng 1 W10427633 (Shield) and 1 W10808317 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 12/11/2023
"New adjusters are good. All racks coming in and out correctly, good. Found Custer need tin-row fold done. Customer will put on herself. Good, no need to return. Op Test Ok. ; ordrng 1 W10728160 (Row tine fold down)"