Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Customer complaint that unit is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 8 degrees, set to coldest settings, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, thermistors test good, unit needs new control, installed new control, op test good ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near Emerald View, Fairview Park, OH 44126
Dan H.

Dan H.

COOK TOP WHIRLPOOL KCGS350ESS00 "Customer complaint that flame is too high, burners are not adjustable, unit is operating as designed"

Near Valley Forge Dr, Fairview Park, OH 44126
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MSS26C6MFZ "Customer complaint of frost in freezer section , found top of freezer section door gasket not sealing, used heat and petroleum jelly to adjust door gasket, door is sealing now, op test good"

Near Woodrow Ave, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit op tested good

Near W Main St, Madison, OH 44057
Joe O.

Joe O.

DRYER KENMORE 110.963501 Cc: not heatingFound thermal cut off blown. Checked element. Needs thermal cut off. Spoke with BJ he stated to replace the cutoff. Replaced Thermal cut off. Ran test cycle. Unit cycling heat. Op test ok; used 1 279769 (THERMAL CUTOFFXXACADEMY RETU) from stock

Near Stratford Rd, Hudson, OH 44236
Arthur V.

Arthur V.

RANGE FRIGIDAIRE GLGF386DSE Found latch door lock frozen in place. To replace latch top has to be removed and all the screws holding burners in place are rusted in place. To remove screws you would need to replace burner assy. This range is older and that would not be cost effective —broke off first screw i tried. Unit not worth repairing unit is 14 years old ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Painesville Warren Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Found terminal block wire broken and burner also the terminal and three prong wire cord as well replace from truck stock,opt test ok is heating ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

Near Cooper Foster Park Rd, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDB06 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, 1 W10890290, and 1 W10891067 from stock"

Near Pearl Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR W30400P "Took door apart found hinges wearing out not closing door all the way giving estimate for hinges and receptaclealso she want seal as well customer said she will get new one instead do not order parts,opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

Near Cobblestone Chase, Westlake, OH 44145
David R.

David R.

MICROWAVE WHIRLPOOL WMH31017FS0 "Cc unit not recognizing door open/close. Bad interlocks. Gave estimate to customer, did not want fixed; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near W Lincoln St, Oberlin, OH 44074
Arthur V.

Arthur V.

RANGE AMANA AER6303MFW2 Replaced control and sensor. Did temp test checks good. Took core for return

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW2 customer called Whirlpool and got an authorization number. The water valve is not closing properly allowing water to leak through the valves into the tub; ordrng 1 W11210463 (valve)

Near Cobblestone Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Found evaporator frozen to picture steam completely ran test 5 and test 38 force defrost pass reboot computer,advise customer if it does happen again they will need a control opt test ok"

Near Deer Run Dr, Amherst, OH 44001
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS01FLSS6 "Customer complaint dishwasher is not working but has power, confirmed every selection working except start button, cancel drain turns on pump, unit needs ui and ribbon ; ordrng 1 WP8270168 (cntrl-elec) and 1 WP8524447 (cable-ribn)"

Near Timberwood Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Called techline talked to David. Wants me to remove pressure regulator,customer losing alot of pressure at the dispenser ,and order valve and by pass for the filter. Also need to order copper water line ice maker install kit AV only. ; ordrng 1 8003rP (tube-water) and 1 W11043013 (valve) and 1 W11395888 (BY PASS)"

Near Walker Ln, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSB27C2XAM00 Cc fridge door isn’t sealing and sometimes water leaks from door after dispensing waterfound door tweaked due to customers floor Adjusted door to align it up better and door seems to close better Added check valve from back stock to water line to help with water drippings OP TEST OK ; used 1 8201815 (CHECK VALVE CONNECTOR ) from stock

Near E Riddle Ave, Ravenna, OH 44266
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS30IXSS1 "Control board is getting power needs a new control board estimate only; ordrng 1 WPW10380685 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Poplar Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB119WFBM01 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200 from stock"

Near Mentor Ave, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer had and extended warranty through whirlpool he call whirlpool and whirlpool will send the claim number to freds for authorization any found melted wires on terminal correct issue,opt test ok"

Near Manchester Ln, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Found melted wires,correct issue opt test ok"

Near Manchester Ln, Bay Village, OH 44140
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KODE500EBS04 Needs outer door glass.and badge. Reschedule at customer request ; ordrng 1 W10772815 (glass-door) and 1 W10839793 (nameplate)

Near Main St, Conneaut, OH 44030
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint oven stopped working after starting self clean, customer performed after using broil cycle, found thermal fuse open, replaced unit unlocked and powered up, bake & broil not heating, found tod open also, replaced, blower fan checks pass"

Near Albion Rd, North Royalton, OH 44133
Arthur V.

Arthur V.

WASHER GE GTW330ASK0WW "Cleaned area with degreaser ,replaced belt,shield,and lid lock — reamed out pressure port with drill bit— ran software update. Op test good Advised customer about not having a grounded outlet. (Using a cheater plug"

Near Hubbard Rd, Madison, OH 44057
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher is oversudsing. Cust is using cascade platinum pods and is getting tons of suds. Water hardness is 15gpm or 250ppm considered hard. Unit does not leak if no soap is used. Customer to try a small amount of soap either powder or gel but not the pods. and call back if there is a issue

Near W 64th St, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc unit is not making iceRan ice maker diagnostics tests, harvest test good, water fill no good. Fill tube frozen. Steamed fill tube clear and retested, water fill good. Checked fill tube heater power, only receiving 52v ac. Tested at door harness connection, same reading. Checked power in to unit, good at 123v, however polarity is wrong, and ground to N only reading 98v. Called wp techline, Dave, stated customer should get power to unit corrected but doesn’t think this would cause the power to fill tube issue, would need control board ; ordrng 1 W11212392 (cntrl-elec)"

Near Bowling Green Rd, Maple Heights, OH 44137
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Upon arrival sensor light flashing meaning unit was in a pause mode. Found unit very unlevel. Re leveled unit Ran diagnostics no errors. Did service test unit passed. op test good cycled unit working as designed.

Near Pennsylvania Ave, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit not coolingOnce again..unit not plugged in, RTM was not given message. Spoke to RTM, told her Friday we will be back, she will personally plug in unit Thursday before she leaves. ;

Near Miles Rd, Bedford, OH 44146
Arthur V.

Arthur V.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Replaced tstat. Unit started. Op test good

Near Lampson Rd, Austinburg, OH 44010
Jason N.

Jason N.

RANGE WHIRLPOOL GBD307PDB09 "Cc unit upper oven not heatingCustomer stated neither broil nor bake are working on upper, lower is fineFound broil element physically open, unit needs broil element, checked resistance on bake element, good at 27ohms. Elements not receiving power. Ordering broil element and thermostat. ; ordrng 1 WP9759243 (thrmst-fix) and 1 WP9760771 (elmnt-brol)"

Near Chardon Rd, Willoughby Hills, OH 44094
Jason N.

Jason N.

DISHWASHER WHIRLPOOL MDB9150AWB "Cc unit still leaking Customer states it’s at the end of the cycle she notices the water.Ran wash test for 15 min, no leaks found, split door to check inside for water/moisture, looks good. Ran rinse cycle to the end. Rechecked door gasket, inner door vent gasket. Still no leaks found. Ran another wash cycle for 15 min, could not duplicate a leak anywhere on unit. No water/drips in or around the unit."

Near Cumberland Dr, Garfield Heights, OH 44125
Jason N.

Jason N.

WASHER WHIRLPOOL WFW8620HW1 "Cc unit not fillingCustomer showed pop Ran diagnostics, f0e2 for oversuds. Ran test 12 auto cycle, unit filled with water, all valves working, drained, did not tumble, unit powered itself off afterwards. Ran drain and spin cycle, unit not sensing or spinning. Ordering control and stator motor. ; ordrng 1 W11352122 (CONTROL) and 1 W11354542 (STATOR)"

Near Willowick Dr, Willowick, OH 44095
Jason N.

Jason N.

DRYER WHIRLPOOL MEDC465HW0 "Cc unit making squealing or scrapping noiseFound object stuck in drum felt seal. Removed and retested, no abnormal noise. Op test good"

Near S Perkins Ct, Bedford Heights, OH 44146
Jason N.

Jason N.

DRYER FRIGIDAIRE AEQ8000FG0 "Cc customer thinks the vent is not connectedCustomer states since last repair, moisture has been forming on top of unit, and it sounds louder. Pulled washer out next to unit, was able to see vent connection on dryer thanks to a cutout in the partition. Aligned dryer vent tube to wall connector. Reset connection. Ran dryer op test. Op test good."

Near Clearlake Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 The unit is not going through a defrost cycle needs a thermistor.; ordrng 1 WPW10383615 (thermistor)

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE404DWH0 Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Amber Wood Dr, Kirtland, OH 44094
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF540PADM3 "Found error 7-1 heating follow all instructions on service matter and it fix issue ran auto test delete code check temperature on heating element 215 ,also found loose wire on terminal correct issue opt test ok.

Near Fredericksburg Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Found temp on freezer 41 degrees fresh food section 49 check fresh food section no frost also on freezer evap as well also compressor sound loud check with bullet pierce valve for pressure read 0

Near Avon Belden Rd, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc of burning smell. Found heater element shorted from the bracket it is connected to. Called into safety and documented. Fixable. Ordering heater; ordrng 1 WPW10314195 (shield) and 1 WPW10436849 (heater)"

Near W Lincoln St, Oberlin, OH 44074
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED9200SQ1 Found error code f01 control failure check for p5 connector maker it was insert in all the way check voltage pass service matter ask to replace control customer will not repair do not order parts opt test ok

Near Breakers Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER ELE WHIRLPOOL WED49STBW0 "Found thermal cutoff open also roller bearings is chewing inside making unit to squeak gave estimate customer will not repair,opt test ok ; used 1 279816 (CUTOFF), and 1 4392065 (DRYER REPAIR KIT) from stock"

Near Bradford Ln, Avon, OH 44011
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7300DW0 Cc unit. Not washing properly Found error for drain and motor over temp Found unit to be sitting flush to floor and when washing rotor is dragging the floor Raised feet so unit isn’t sitting on floor Removed and inspected drain pump can’t see an obstruction Ran test cycle Quoted for drain pump because drain pump doesn’t seem to be as strong as it should pumping out But everything seems to be functioning properly EST only

Near Fenton Ave, Mogadore, OH 44260
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES0 "Cc oven not heating. Found shorted bake element. 240 is coming from control. Ordering element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Hunting Meadows Dr, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Replaced parts. Tested. Control and unit staying on. No signs of refrigerant leak. Clip was broke off that hold slides in place. Fan with harness just Incase frost is building up and slid plate holders.; ordrng 1 W10633627 (motor-evap ) and 1 W10852648 (plate) and 1 WPW10317523 (plate)

Near Ridge Rd, North Royalton, OH 44133
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc unit not filling Ran diagnostics found error for over suds Ran auto test with no errors Ran calibration Ran normal load with clothes added unit filled and made it to the wash cycle with no issue Ran drain and spin no issue found Can not duplicate issue OP TEST OK Advised customer on soap usage

Near Cackler Rd, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Complaint unit not spinning Found wire harness underneath rubbing gearcase due to improper clip position Wires are damaged needs wire harness also found softener cup missing Needs wire harness and cup; ordrng 1 8575076A (dispenser asy) and 1 W10903238 (WIRES )

Near OH-303, Streetsboro, OH 44241
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Cc of charcoal smell. Checked power to unit, good. Customer just had vent cleaned, checked, good. Took apart unit, took drum out. No lint, no wires burned. Checked components, all test good. Ran unit, heat cycling on and off. Smell is fumes coming from gas/fire combining to heat unit. Everything is operational. Op test ok. Called techline, Cathy, documented, went over if customer has been painting, fumes could be also coming from that."

Near Park Ln Dr, Strongsville, OH 44136
Brian M.

Brian M.

DRYER MAYTAG MDE7658BYW Cc unit still not heating Found element open Needs element Customer does not want to repair EST only

Near Overlook Rd, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDTE334DSS0 "The relay for the heating element is stuck on the control needs a new main control estimate only; ordrng 1 W10866116 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Arrowood Dr, Mentor, OH 44060
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Cc unit keeps resetting Found when trying to access service mode unit went into demo mode Finally got into service mode found error of f6e0 communication error was stored in there several times According to tech sheet needs UI console replaced Needs UI console ; ordrng 1 W11428588 (UI CONSOLE )

Near Shinnecock Ln, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 The unit have an F6 e1 Communications error between the user interface and then control. I cleared the code ran a drain and spin unit tested good was not able to duplicate an issue

Near Light House Ct, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unplugged each fan the dc volts on the ladder will drop to 0 dc back to 13 dc, Replaced the controls. Optest ng. Called t/l Leon to replace the ui. Will need a new ui and the led lights to the ff, the wires ripped out of the connector. ; ordrng 1 W10804160 (cntrl-elec) and 1 W11205082 (module) and 1 W11330971 (UI)"

Near Hunt Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9250PT1 Cc unit will not start Verified unit not running Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Deep Woods Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404ESS2 "Found error code ff8e1 slow drain also f8e2 drain pump electrical problem and f6e4 float switch check for any loose connection didn’t found any took out pump didn’t find any glass inside put back together ran auto test pass customer said it happens intermittently but not showing the problem if it still acting up I advise customer to have office call me so I can tell office what part to order ,opt test ok"

Near Kensington Dr, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the gasket. Optest ok.

Near Glenhurst Rd, Willowick, OH 44095
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the freezer gasket. Optest ok

Near Bridgewater Ln, Chardon, OH 44024
David R.

David R.

WASHER WHIRLPOOL WTW4950XW3 "Cc not spinning. F7E7 motor not reaching RPM, F8E1 no fill long fill. Water valves good. Basket is not spinning or moving freely. Nothing binding basket. Looked underneath unit. Grease all over, everything. Will need gearcase and all lower components, hub kit. Do not order parts; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 W11395618 (CAP) and 1 W11395618 (SHIFTER) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

Near Chandlers Ln, Olmsted Falls, OH 44138
Corey L.

Corey L.

WASHER MAYTAG MHW5630HW0 "Customer complaint washer finishes quickly sometimes and detergent is gone but softener is still there, ran diagnostics no errors, unit sharing outlet with newer dryer on gfi, hot and cold supplies checks pass with sp W11401418 checks, unable to duplicate the problem, unit is operating as designed"

Near Maplegrove Ave, North Royalton, OH 44133
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 CC that there is not enough water going into the unit. Ran diag no codes. Ran a calibration. Started a normal cycle. Filled correctly. 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok.

Near Peppermint Pl, North Royalton, OH 44133
Corey L.

Corey L.

DRYER WHIRLPOOL WED9470WW1 "Customer complaint dryer squeaking badly, confirmed, found front rollers failed, quoted to replace using repair kit, ok, replaced belt, pulley and rollers, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Mohawk Trail, Cleveland, OH 44130
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JFC2290VEM4 "Cc ice maker leaking Found icemaker to be leaking from bottom Needs icemaker ; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (shipping and handling) from stock"

Near Cranberry Ridge Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced the control and pump and motor. Ran a calibration. Optest ok.

Near Timber Lake Dr, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer had filter. Showed how to install. Customer installed themselves. Op test ok

Near Chandlers Ln, Olmsted Falls, OH 44138
Corey L.

Corey L.

DRYER WHIRLPOOL LGR7646EQ3 "Customer complaint dryer not heating, confirmed found thermal fuse open, customer had just replaced a foil style vent with a telescoping low profile adapter at the wall, quoted to replace fuse, ok, replaced with ts, op test good; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Jefferson Way, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL WGD9151YW0 "CC that the unit will not start. Found the idler pulley bearing is worn, replaced the dryer repair kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Coronado Cir, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, found crack in new evaporator , unit needs new evaporator ; ordrng 1 W10836706 (evaporator), used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, 1 W10890290, and 1 W10891067 from stock"

Near Elmwood Ave, Garfield Heights, OH 44125
David R.

David R.

WASHER MAYTAG MVWB765FC3 Replaced part. Ran test 51/52. Op test ok

Near Opal St, North Ridgeville, OH 44039
Joe O.

Joe O.

DRYER WHIRLPOOL MEDB835DW4 Cc: loud banging noiseFound blower wheel cracked. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)

Near Russell Ave, Parma, OH 44134
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed tub assembly. Ran quick test. Placed water mat.

Near Dorothy Dr, Chesterland, OH 44026
Joe O.

Joe O.

DRYER MAYTAG MEDB835DW4 Cc: intermittently not heatingCustomer states one day half the cycles outs not heat after like 3 mins. Tested every cycle. With wet towel to verify if the cycles are heating or not. Advised customer to allow the unit to run through the full cycle. Every cycle is heating. Moisture sensor is functioning. Unit functioning as designed. Op test ok

Near Denise Dr, Kent, OH 44240
Dan H.

Dan H.

COOK TOP GE PP912BM2BB "Customer complaint that left rear element is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element; ordrng 1 WB30T10136 (element haliant 8 in), used 1 SHIPPING (shipping and handling) from stock"

Near Kingsbury Dr, Rocky River, OH 44116
Joe O.

Joe O.

RANGE KITCHENAID KGRS303BSS1 Installed igniter. Ran test bake. Op test ok

Near Springwood Dr, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint of thumping sound, no unusual noises heard, unit is operating as designed"

Near Manhattan Ave, Parma, OH 44129
Dan H.

Dan H.

FREEZER MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling, freezer section temperature at 40 degrees, fresh food section temperature at 53 degrees, evaporator fan is running, found unit leaking refrigerant from lock ring on process stub and on evaporator , not enough room to remove and repair, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Rushleigh Rd, Cleveland Heights, OH 44121
Corey L.

Corey L.

RANGE WHIRLPOOL MGR6600FZ1 "Customer complaint left hinge pops when shutting, confirmed there is a slight pop when shutting which is normal to this unit with the left side not having a spring to keep tension on door while shutting, replaced left hinge and receiver with parts sent since wpl asked customer why we replaced the right but not the left last visit, same out come after replacements, unit is operating as designed"

Near Mary Kay Cir, North Olmsted, OH 44070
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint clothes caught under agitator, confirmed, found belt to a robe had wrapped around basket under agitator, removed agitator and belt, nothing was damaged, op test good"

Near Silveridge Trail, Westlake, OH 44145
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit is leaking, found hair build up on door, removed hair, no leaks, op test good, advised customer to wipe down door and gasket between cycles"

Near Adeline St, Lakewood, OH 44107
Corey L.

Corey L.

DRYER KENMORE 110.795228 "Customer complaint dryer not heating, confirmed, found thermal fuse open, unit needs thermal fuse; ordrng 1 WP3392519 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

RANGE JENN-AIR JJW9630DDS "Their code that was provided is a cooling fan error code unit needs a new cooling fan ; ordrng 1 WP74008383 (fan- tange), used 1 SHIPPING (shipping and handling) from stock"

Near Hemingway Ln, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that start button is not working, started normal wash cycle, and canceled, repeated several times with same results, unit is operating as designed"

Near Fairway Blvd, Willowick, OH 44095
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher damaged and has not been used, confirmed units have been in box during apartment remodel not livable as of now, found bottom right side of outer panel bent not allowing door to shut properly, unit needs panel; ordrng 1 W11174872 (panel)"

Near E 19th St, Cleveland, OH 44114
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW5 Cc: noise during washCustomer stated she had only washed 3 items and the unit made a noise. Ran auto test and calibration. Could not duplicate issue. Advised customer washing only 3 items can cause the unit to go off balance. Advised customer to get stand pipe replaced. Unit is siphoning water back into unit after drain. Op test ok

Near Hinde Ave, Cleveland, OH 44127
Jeff M.

Jeff M.

REFRIGERATOR GE PFE29SDFSS "Fresh food evaporator fan has stopped working it’s not rotating needs a new fresh food evaporator fan. this fridge is new enough that the software update is not required for a new installation on the evaporator fan; ordrng 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (shipping and handling) from stock"

Near Augusta Ln, Painesville, OH 44077
Joe O.

Joe O.

SXS REFRIGERATOR KITCHENAID KSRS25CNBL00 "Cc: not making ice, water spraying out the rear of the unit near fill tubeFound fill tube frozen. Found when ice maker cycles it sprays around the fill tube on the rear of cabinet. Needs fill tube and water valveCustomer does not want to repair at this time"

Near E 149th St, Cleveland, OH 44128
Corina B.

Corina B.

DRYER ELE KENMORE 110.865848 CC that there are burn marks on towels. Found the rear seal is fraying. Will need a new seal.

Near E 241st St, Euclid, OH 44123
Joe O.

Joe O.

REFRIGERATOR GE PGSS5NFXASS Installed evap fan motor. unit is cooling. Op test ok

Near Aldersyde Dr, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR GE PFS22MIWABB Installed thermistor. unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near E 197th St, Euclid, OH 44119
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Cc evap motor. Found evap motor not running up to speed. Cleared all ice, cleared drain tube. Replaced with t/s. Tested. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Valley Forge Cir, Elyria, OH 44035
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Customer showed pop took pic Cc that food is freezing in fridge Found that customer had already adjusted temps to 42 and temps inside are are 39 in fridge and -3 in the freezer. Upped the temp in freezer to help offset the temps Advised to watch and advised on the upper shelf that some products may freezer near the air diffuser OP TEST OK

Near Springdale Ave, Middlefield, OH 44062
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 The evap fan is vary loud needs replaced ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap)

Near E 148th St, Cleveland, OH 44110
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPE334GPS0 Found water valve making a thumping noise when opening and closing. Advised customer that replacing inlet valve may not take care of issue may be a water pressure issue. Customer reschedule at customer request ; ordrng 1 W11175771 (valve-inlt)

Near Clay St, Jefferson, OH 44047
Brian M.

Brian M.

WALL OVEN JENN-AIR JJW2730DS00 Installed UI console Ran test bake to verify functions OP TEST OK

Near Briardale Ln, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM404ESS0 Installed spray arm Ran test cycle with customer unit still making a noise Found noise coming from actuator Needs sump assembly.; ordrng 1 W10861526 (pump&motor)

Near Surrey Dr, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7749SAB0 Cc of leak after replacing UI Ran test cycle found leak to be coming from left and right bottom corners as well as the middle by the latch Tried to level unit with no success Pulled dishwasher out and leveled again no success Removed UI panel leak seemed to stop Tried to even out UI install stand off on left side seemed to be sunken in to far Ran test no success The inner door skin is tweaked and will not even out Needs door skin EST only

Near W Parkway Blvd, Aurora, OH 44202
Joe O.

Joe O.

WASHER GE GHWN4250D1WW "Cc: clicking noiseFound pulley and gear case stripped out. Needs gear case, hub but, and pulley.Customer does not want to repair at this time"

Near Narrows Rd, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed listed parts. Op test ok

Near Madison Ave, Painesville, OH 44077
Brian M.

Brian M.

DRYER KENMORE 110.963501 Cc of no heat again Found thermal cutoff open again Checked outside vent no obstruction removed blower cover and found an obstruction of dog hair and lent build up Cleared obstruction and replaced cutoff OP TEST OK ; used 1 279816 (CUTOFF) from stock

Near Stratford Rd, Hudson, OH 44236
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GB2SHTXTS01 "Cc unit ff not coolingFound no airflow through damper in ff section. Checked freezer, found evap frozen over. Ran force defrost on control, defrost did not turn on, checked, defrost circuit, good at 28 ohms. Unit needs Jazz board. Replaced using truck stock, programmed to 01. Steamed evap clear. Op test good.; used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near New 4th St, Fairport Harbor, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning properly, unit is not level, ran diagnostics no error codes found, unit spins, leveled unit, op test good"

Near Greyton Rd, Cleveland Heights, OH 44112
Corey L.

Corey L.

DRYER WHIRLPOOL MDE7657AYW "Customer complaint dryer makes a loud squealing and starts to smell, has not used unit in about 6 weeks, started high temp timed dry, let run 20 min, bearings started to squeak, customer stated it’s way louder, quoted for rollers and pulley; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (shipping and handling) from stock"

Near Kensington Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU1100XTPQA "Installed water valve unit, when running hot water in sink after shut off was turned back open sink hot and dishwasher share shutoff there was quite a bit of dark water coming through at first, water now entering unit, noise still present, unit needs wash motor asm, customer does not want repair. saved tckt"

Near W 99th St, Cleveland, OH 44102
Jason N.

Jason N.

WASHER MAYTAG WTW4815EW0 "Cc unit not finishing cycles or not draining and spinning outRan diagnostics, found codes f2e1 for stuck key, f7e5 for shifter fault, f7e6 for motor fault. Replaced lid lock using customer supplied pre Id part. Also replaced shifter actuator using truck stock. Ran auto test and calibration. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

Near Oriole Dr, Eastlake, OH 44095
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc unit stopping at end of cycle with door locked and code f3e1Customer stated she had another guy out, and he replaced the water pressure switch twice. Ran diagnostics, found code f3e1 for water level sensor error. Ran diagnostics cycle, found drain having a hard time emptying due to drain hose filter(on the end of the drain hose), plugged solid with hard lint. Removed and retested, drain looks good, all functions passed. Ran quick wash test, cycle finished with no issues. Op test good."

Near Woodhurst Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

RANGE MAYTAG MER8775AS0 "Cc unit burner not workingCustomer stated LF burner will not cycle on any temp, stay on the whole time, overheats. Checked infinite switch contact, contacts shorted, unit needs infinite switch. Ordering. ; ordrng 1 WPW10391743 (switch-inf7242), used 1 SHIPPING (shipping and handling) from stock"

Near Edison Dr, Eastlake, OH 44095
Corey L.

Corey L.

RANGE HOTPOINT RGB526DET1BB "Installed thermostat, op test good"

Near W 105th St, Cleveland, OH 44102
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit leaking underneathCustomer stated it seems to pool under right front corner of unit. Ran auto cycle, no leaks detected, found hot water hose connection on back of unit dripping. Due to unevenness of floor, the resulting drip is running under unit to the front corner. Tightened connection, no drip. Advised customer if drip returns she will need water lines replaced."

Near E 293rd St, Willowick, OH 44095
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 The control lock was on. Op tested good

Near Stockton Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed new part unit op tested good

Near Clare Ave, Maple Heights, OH 44137
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4815EW0 "Installed new gearcase and agitator, op test good"

Near Sprucedale Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DRYER WHIRLPOOL VED6505GW0 There was a sock in the blower fan. Unit tested good

Near E 99th St, Cleveland, OH 44105
Arthur V.

Arthur V.

WASHER MAYTAG MHW5500FW1 "Found bolt broken off inside inner basket shaft (see pics ). Needs inner basket,drain pump, and rotor screw. called techline David. File number 7727158590. EXTRA TIME. EXTRA LABOR. ; ordrng 1 W10901175 (tub-outer) and 1 W11253212 (screw) and 1 WPW10605427 (pump-water)"

Near OH-167, Pierpont, OH 44082
Corey L.

Corey L.

DRYER MAYTAG MEDB765FW0 "Customer complaint dryer sheets and strings still getting caught, did see bend in the lip customer showed pics of one in the store and theirs, theirs does looks bent at the grill where items are being caught, needs front bulkhead and outer lint screen grill; ordrng 1 W11086603 (lint screen) and 1 W11129408 (housng-out) and 1 WP697557 (bulkhead)"

Near Beach Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 I did a video call with Tech line. The unit is not ceiling at the top left corner of the fridge I took a picture of. Tech finding that it’s non-repairable and they’re going to exchange it.

Near W 23rd St, Cleveland, OH 44109
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Found icemaker overfilling (cubes bridging together) causing the breakage of cubes when being dispensed. Needs icemaker. ; ordrng 1 5303918344 (ice maker assy)

Near Fox Run Cir, Roaming Shores, OH 44084
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FFGF3023LWG Unit needs range blanket insulation. Gave two estimates. One for us to do it and one for them to do it. Customer to submit to corporate for approval.

Near Lakeside Dr, North Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR GE GYE22HMKDES Replaced evap fan motor and heat probe. Cleaned out drain tube in the machine compartment. Cleared all ice. Op test good ; used 1 SHIPPING (shipping and handling) from stock

Near 3rd St, Fairport Harbor, OH 44077
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishes are not being cleaned, confirmed spray arms clogged with debris, found no drain loop under sink and drain hose is filled with debris restricting drain slightly, unit needs both upper and lower spray arms and drain hose installed with drain loop, called landlord, Lm quoting repairs and to contact our office or myself to precede with repair ; ordrng 1 8269144A (drain hose 15.44) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm), used 1 SHIPPING (shipping and handling) from stock"

Near Lauderdale Ave, Lakewood, OH 44107
David R.

David R.

WASHER WHIRLPOOL WFW95HEDW0 "Replaced parts. Plugged unit in, heard a poof. Smelled burning coming from control. Found stator had metal bracket had fell into it. Shorted out control. Ordering control, stator and console. ; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10446408 (console) and 1 WPW10657810 (stator)"

Near Clark Rd, Wellington, OH 44090
Dan H.

Dan H.

WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not draining, confirmed, unit needs new drain pump, installed new drain pump , op test good ; used 1 WPW10661045 (drain pump) from stock"

Near Fry Rd, Brook Park, OH 44142
David R.

David R.

DISHWASHER KITCHENAID KDTE104ESS3 Replaced part. Ran diagnostics. All components check good. Tested. Op test ok.

Near Whitney Rd, Strongsville, OH 44136
Dan H.

Dan H.

DRYER WHIRLPOOL WGD4950HWP "Customer complaint that unit is not drying clothes, unit is heating, found outside vent clogged, cleared, unit is operating as designed"

Near Whitehaven Ave, North Olmsted, OH 44070
David R.

David R.

WASHER WHIRLPOOL MVWC565FW2 "Cc of cycles being long. Explained with agitator in middle, unit has to reach certain height water level in order for it to engage. No error codes. Customer had comforter inside. Asked about unit banging, checked suspension rods, good. Said if unit is banging around, checked and make sure item isn’t tangled around agitator. Might have to rearrange to make sure item is even in basket. Customer said some detergent clumps might be left over. Cold water sometimes might not dissolve all detergent. Using warmer water and the right amount of detergent. Unit test good. Unit is leveled. Calibration. Op test ok"

Near Wyllys Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WML75011HW0 "Customer complaint of grinding noise, heated glass of water up 6 times, no unusual noises heard, unit is operating as designed"

Near Chesterfield Ave, Parma, OH 44129
Corey L.

Corey L.

RANGE KITCHENAID KSEG950ESS1 "Customer complaint of f1e0 error nothing can be used, confirmed found f1e0 fault, cleared, cycled power to unit, fault came back, unit needs main board, board on order.

Near Queen Anne Ave, Lorain, OH 44052
Dan H.

Dan H.

DRYER MAYTAG MEDC215EW1 "Customer complaint that unit does nothing, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 3392519 ("

Near Pearl Rd, Cleveland, OH 44129
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed microwave door OP TEST OK

Near Forest Hill Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4850HW1 Customer showed pop took pic 2-12-2020 Home Depot Cc unit not washing correctly Ran unit found error for long fill Found cold valve not open all the way Opened supply line all the wayRan auto test and calibration OP TEST OK

Near Williams Rd, Diamond, OH 44412
Corey L.

Corey L.

RANGE WHIRLPOOL WOD51EC0HS01 "Customer complaint time still advances about 1 minute a week, replaced main board, advised connecting to WiFi even if not using, ok customer will connect to network"

Near W Shore Pkwy, North Ridgeville, OH 44039
Brian M.

Brian M.

RANGE WHIRLPOOL WEE730H0DB0 Cc unit not baking Found error for f1e0 internal short according to tech sheet replace control board Also found bake element open Need bake element thermostat and control board and fan ; ordrng 1 W10779716 (elmnt-bake5857) and 1 W10833885 (sensor) and 1 W11050557 (cntrl-elec29870) and 1 W11107275 (fan-blwr)

Near Newton Falls Rd, Ravenna, OH 44266
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Installed console panel. Tested all buttons for functionality, all test good. Op test good."

Near Aurora Rd, Solon, OH 44139
David R.

David R.

DRYER GE GTD42EASJ2WW "Cc timer stuck. Timer is hard to move and knob is cracked. Had to turn with pliers to work. Ordering timer and knob. ; ordrng 1 WE01X24552 (knob main asm ) and 1 WE04X24550 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Glenbrook Dr, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MHW5630HW0 "Cc draining issue. Found 2 long screws down in drain house. Removed. Tested. All components tested good, unit drained all water. Op test ok"

Near Abbey Rd, North Royalton, OH 44133
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "Cc unit not coolingFound ff compartment 60 degrees, freezer 37 degrees. There is an ice ball on cap tube of freezer evap, tapped system, low side in 10 in vacuum, high side at 150 psi. The ff evap is also covered in ice, ff evap fan is not running. Checked power to fan, good 14v power in, unit needs ff evap fan motor. There are 2 issue with this unit, refrigerant leak in sealed system, and ff evap iced over due to fan not running. Quoted customer for repair, evaporators parts cost covered under 10 yr. .Customer not repairing at this time, will discuss and call office at a later date if they want to continue repair."

Near Rolling Brook Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER FRIGIDAIRE LEH1642DS0 Installed heater and bearing kit Ran test OP TEST OK Customer owed refund for other parts that did not get ordered ; used 1 SHIPPING (shipping and handling) from stock

Near Center St, Garrettsville, OH 44231
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced mullion. Op test good.

Near Chairman's Ct, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWB765FC3 "Cc of noise. Customer had unit paused in cycle, started it up. Heard loud clicking noise coming from gearcase. Ordering. Gearcase ; ordrng 1 W11393685 (GEARCASE.)"

Near Weatherwood Ln, Broadview Heights, OH 44147
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc: freezer light not workingInstalled bulb. Tested switch. Op test ok

Near Hopkins Rd, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS2 Cc: fills but won’t washConfirmed sump is receiving proper power. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

Near Independence Dr, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint ice not being made, confirmed ice found in mold not dripping, jumped im found I’m skipping not completing harvest cycle, replaced I’m with part sent, op test good"

Near Meadow Cir, Berea, OH 44017
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not heating, igniter recieved was broken(see pic), found control not sending power to igniter, unit needs new control; ordrng 1 W11126814 (cntrl-elec)"

Near W 85th St, Cleveland, OH 44102
David R.

David R.

DISHWASHER KITCHENAID KUDE20IXSS8 "Replaced parts, tested, op test ok"

Near Lexington Cir, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW4 "Found error code f0e5 off balance load and f0e3 overload advise customer how proper load unit and how to use it,ran towel rinse and spin and pass opt test ok"

Near Lake Rd, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW95HEDW0 Replace tub basket wants put back together something shorted we found bracket inside rotor now nothing responding technician found burn David will come back Wednesday ; O-emld tckt

Near Clark Rd, Wellington, OH 44090
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Cc: oven not workingFound both bake and broil not igniting. Found dsi board is receiving proper power. Needs dsi board; ordrng 1 W11162730 (module-spk)

Near Kingston Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Replace adjuster kit,opt test ok"

Near Lake Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 The unit was unlevel a re-leveled the unit. unit tested

Near Case Ave, Lyndhurst, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7300DW0 Bearings inside the gear case are failing. needs new gear case estimate only; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Augustus Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cc: rattle noise when unit starts to coolFound copper water line sitting right against the rear of fridge. Moved water line unit stopped rattling. Advised customer of the copper line being against the refrigerator. Op test ok

Near Bluebell Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMHA9019HZ1 Replaced the control and door. Optest ok.

Near Fair Rd, Strongsville, OH 44149
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8500DC5 Replaced the suspension rods. Ran a calibration. Started a normal cycle. Optest ok.

Near Magnolia Dr, Lorain, OH 44053
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8620HW1 Cc: not dispensing soapCustomer states the load and go dispenser has not dispenser soap since she got it. States she has never refilled it and the dispenser is still full. Unit is receiving proper power. Entered diagnostics found error code f8e1(valve failure) and error f0e2(over suds) f3e1(pressure sensor signal missing or out of range) ran quick test. Found load and go was shut off. Turned on load and go. Ran normal cycle. Unit functioning as designed. Op test ok

Near Eagle Point Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 "Cc: wash led stuck on, not finishing cycleFound error code f8e1(long fill no fill). Ran auto test found low cold water pressure. Checked pressure from house supply. Found house had good water pressure. Water valve not opening completely. Needs water valve. Replaced water valve with (W11038689 water valve) from surplus. Ran auto test and calibration"

Near Vincent Dr, Chesterland, OH 44026
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced the pump and motor and main control. Checked the heated and fuse, good. Waterline comes from the basement, Ran a calibration. Optest ng checked the voltage to the control 130 volts to the pump and motor 80 volts. Called t/l Andy to replace the control and wire harness. ; ordrng 1 W10899398 (harns-wire) and 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)"

Near Pearldale Ave, Cleveland, OH 44135
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 "Heated oven to 500* checked the bake burner, good flame. took temp at 375* 125 ppm CO 12.5 O2."

Near W 191st St, Cleveland, OH 44135
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Brought core back for return"

Near Spring Garden Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Main control is receiving 120 V AC is the main control and user interface machine is completely dead; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near W Main St, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR GE CFCP1NIZBSS Installed new part unit op tested good

Near Glen Kyle Ln, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB766FW "Need water line hose,seal is bad opt test ok"

Near W 213th St, Fairview Park, OH 44126
Jason N.

Jason N.

DRYER WHIRLPOOL WED6620HC0 "Cc unit not power inConfirmed unit will not turn on, checked power in at outlet, good at 244v L1 to l2 and 122 L1/2 to N. Good power at acu, no led staus light on acu. Unit needs acu.; ordrng 1 W11350214 (CONTROL) and 1 W11351728 (CONSOLE)"

Near Fox Run Trail, Aurora, OH 44202
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW4 Cc unit leaking Customer stated it was just installed. Found leak(fast drip) from hot line connection on back of unit. Was able to tighten and cease the drip. Ran auto test and quick wash to fill the tub. No additional leaks found. Op test good.

Near St James Dr, Mantua, OH 44255
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc of leaking. Customer has adjusted front and back legs themselves. Looks like unit is leaning down in the front more, so water could potentially build up towards the front. Leveled legs. Removed front cover, ran unit 1hr wash for half an hour. No signs of leaks. Gasket is good. Op test ok"

Near E Lorain St, Oberlin, OH 44074
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2269FRZ03 Replace valve opt test ok

Near W 210th St, Fairview Park, OH 44126
Arthur V.

Arthur V.

WASHER MAYTAG MAH8700AWW Found unit needs drain pump.

Near Pepperidge Dr, Geneva, OH 44041
Corey L.

Corey L.

DRYER WHIRLPOOL WED7400XW0 "Installed parts listed, op test good"

Near Ira Ave, Cleveland, OH 44144
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Cust complaint unit chirping in agitate. Ran service diagnostics no noise. Ran unit with a load No noise. Drained out and tried a second time. No noises. Could not duplicate issue.

Near Norman Ave, Ashtabula, OH 44004
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS4 Cc: keypad not workingFound unit is receiving proper power. Keypad is unresponsive. Ran stuck key test. Needs ui; ordrng 1 W10803367 (panel-cntl)

Near Butternut Rd, Chesterland, OH 44026
Dan H.

Dan H.

DISHWASHER WHIRLPOOL DU1055XTVS1 "Customer complaint that no buttons are working, found control lock on, turned off, unit started, unit is operating as designed"

Near Park Rd, Painesville, OH 44077
Joe O.

Joe O.

DRYER MAYTAG MGD6630HW0 "Cc: loud noiseFound loud vibration. Blower wheel has a slight wobble while spinning. Could not locate cause of noise. Found sp(W11378591A). Needs seal kit, blower, and dryer repair kit; ordrng 1 4392067 (dryer repair kit) and 1 W11401018 (SEAL) and 1 WP697772 (blower wheel)"

Near Bratenahl Rd, Bratenahl, OH 44108
Arthur V.

Arthur V.

REFRIGERATOR GE CFE28USHBSS Found handle for freezer with the set screws stripped. Needs replaced. Called techline about beverage dispenser. Order door and main bd. Reschedule at customer request. Only day home ; ordrng 2 WR02X12028 (fastener handle ss)s and 1 WR12X11048 (handle asm fz) and 1 WR55X29506 (DOOR BD ) and 1 WR55X30806 (MAIN BD)

Near OH-45, Austinburg, OH 44010
Jason N.

Jason N.

DRYER WHIRLPOOL WED560LHW0 "Cc unit rattling noise when in useConfirmed louder vibration sound then normal. Unit is set up for side venting, installers used semi rigid venting inside unit to run vent to left panel. Inner venting is secured/screwed into side panel, this is causing more vibration noise then normal. Unit operation is normal."

Near Fairmount Blvd, Pepper Pike, OH 44124
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSBS25IVBL00 Installed control. Unit unit cooling. Advised customer to allow 24 hrs for temps to adjust. Op test okCustomer already had unit pulled out. Advised customer I did not want to damage the hard wood floors pushing it back in so they are going to push unit back in.

Near Bratenahl Pl, Cleveland, OH 44108
Joe O.

Joe O.

RANGE WHIRLPOOL WEG730H0DW0 Cc: error code f8e0Found error f8e0(cooling fan speed too low). Replaced blower fan. Ran test bake. Op test ok; used 1 W11107275 (FAN-BLWR) from stock

Near E 81st St, Cleveland, OH 44103
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit drains when in cycleCustomer states it drains right after it fills, and maybe there’s a leak.Ran diagnostics, found code f8e1 for no fill long fill. Ran auto cycle, all functions passed. Started normal cycle w/clothing load. Unit sensed properly, advanced to wash. Unit is working as designed. Could not duplicate a leak on the unit."

Near Bryden Rd, Beachwood, OH 44122
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer stated she only used unit one time and it was leaking somewhere around the door,dripping on the left side. Access cover insulation was wet. Cycled unit (still had dishes in it ) on normal wash. Unit cycled in wash and drain for 30 min with no leaks. Could not duplicate issue at this time. Customer to monitor. Left leak mat"

Near W 64th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD92HEFU0 Customer complaint that dryer leaves clothes blotchy when customer uses steam refresh Called techline spoke to David. Ran diagnostics getting a air flow error. Unit is working properly and we went over the owners manual for a description Customer was trying to resfresh a complete load. This cycle is for several items only

Near Stonewycke Dr, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB119WFBM01 Found compressor locked up. Needs compressor and dryer filter. Sealed system tech extra time ; ordrng 1 W10507884 (compressor)

Near Mentor Ave, Mentor, OH 44060
Joe O.

Joe O.

MICROWAVE KITCHENAID KHMS155LSS0 Cc: loud noiseFound unit no heating. And humming extremely loud. Found humming coming from magnetron. Needs mag and diodeCustomer does not want to repair at this time

Near Columbus Rd, Cleveland, OH 44113
Jason N.

Jason N.

OTR MICROWAVE FRIGIDAIRE FFMV1645TW Installed door switches. Used breaker switch to power up unit and run heat test. Op test good. Installed fuse. Reran test. Op test good.

Near E 140th St, Cleveland, OH 44128
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT920SADM3 "Cc unit not washingCustomer stated, no water in machine, dishes are coming out dirtyRan wash cycle, unit immediately started washing, no water in unit. Checked float switch, found plastic debris under float. Removed and retested. Unit filled with water and started washing. Op test good."

Near Felch St, Warrensville Heights, OH 44128
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc unit top rack hard to pull outFound top rack adjuster bracket corners catching on rail wheel and stopping rack from coming out. Rounded off corners of adjusted brackets on both sides. Ran rack in and out several times. Op test good.

Near Arlesford Dr, Solon, OH 44139
Jason N.

Jason N.

WASHER WHIRLPOOL WFW72HEDW0 "Cc clothes are coming out too wet after cycle. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Ran drain and spin, draining good, spin rpm looks good. Advised customer could be a control issue, acu may be seeing an offbalance load per service pointer W10913408. The only fix at that point would be to replace control. Quoted customer cost for acu replace. She said if it keeps happening they will most likely buy a new washer."

Near Brushwood Dr, Streetsboro, OH 44241
Arthur V.

Arthur V.

RANGE KITCHENAID KEBS277DWH8 All f2 error codes stand for touch pad membrane short. Needs touch pad. Part number needed is 4451940 and is no longer available . Part transfers over to 8300382. Part is no longer available (unit is 20 years old) unit is unrepairable ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Ridgeview Dr, Wickliffe, OH 44092
Jeff M.

Jeff M.

DRYER AMANA NED7200TW Installed new part unit op tested good

Near Forestview Ave, Euclid, OH 44132
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Installed new water filter cover and ice bin, op test good"

Near Willard Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFC310S0ES3 Installed new part unit op tested good

Near Lynn Park Dr, Cleveland Heights, OH 44121
David R.

David R.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Cc unit was loosing time, locked up and wouldn’t let them do anything, they reset the unit and the past couple of days everything has been working correctly. All wires are hooked correctly. Nothing coming apart. Called techline, TJ, documented, customer didn’t sign into app, needs to put in SAID ID from machine and wait for update and this will fix problem SAID 4DKDNWJ6CD,"

Near Capri Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC310S0EW3 Replace parts listed opt test ok

Near Knickerbocker Rd, Bay Village, OH 44140
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Leveled unit, op test good"

Near Arlis Ave, Cleveland, OH 44111
David R.

David R.

FREEZER GE CA21DLDRWH "Cc sides are getting warm. This is a manual defrost Freezer. Good temp, reading between -1-1*. All shelves have good frost pattern. Evap looks good. Explained that condenser coils are inside unit, will get warm/hot. Make sure door isn’t left open. Suggested defrosting unit. Op test ok"

Near Sequoia Trail, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER ROPER RED4516FW0 "No issue found ,opt test ok"

Near Center Rd, Avon, OH 44011
Dan H.

Dan H.

RANGE KITCHENAID KSGB900ESS1 "Customer complaint of smoke com8ng from vent when broiler was in use, vent is clear, started broiler, no smoke, whatever was in vent must have burned out already, op test good"

Near Rivercliff Dr, Fairview Park, OH 44126
Brian M.

Brian M.

WASHER GE GTW460ASJ7WW Cc unit not always spinning out loads Ran diagnostics found error for off balance. Ran drain and spin test unit will not reach max spin speed Found service bulletin for this issue Advises to update software using SUM Needs sum kit Customer to run update if issue is still present to call us back ; ordrng 1 WH98R23015001 (module tl27 update 5)

Near Hewins Rd, Garrettsville, OH 44231
David R.

David R.

DISHWASHER KITCHENAID KDPE334GBS0 "Cc dishes not clean. Checked out unit, no error codes, went through diagnostics, all components working correctly. Dispenser is opening and closing. Draining properly, heat element came on. Had to let water get hot at sink first before starting unit. Went over with customer of having chucks of items on dishes, pre wash to make sure no big chunks. Went over cleaning filter, was not clean. Set rinse up setting up to 4. Found spray arms all clogged with food, top and bottom. Cleared debris. Unit test good. Op test ok"

Near Timberview Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

OTR MICROWAVE MAYTAG MMV6190DS1 "Found on display show door open but door is close need interlock,replace from truck stock,opt test ; used 1 SENIORDISCOUNT (senior discount), and 1 W11244490 (INTERLOCK SW KIT) from stock"

Near E Marina Pkwy, Lorain, OH 44052
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 CC that there is frost in the freezer. Found the gasket not touching the top of the liner. Steamed out the gasket. Will need a gasket. Not touching the frame. ; ordrng 1 W10571967 (frz door gasket (gr))

Near Bridgewater Ln, Chardon, OH 44024
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is spinning too fast on hand wash cycle and unit almost overfilled, ran diagnostics found f5e3(lid unlock fault) and f0e2(over suds), lid lock is working, low speed spin is working, optical sensor is working, started normal wash cycle, unit filled to normal water level, advised customer to run clean washer cycle, unit is operating as designed"

Near Hilliard Blvd, Westlake, OH 44145
David R.

David R.

DRYER GE DPSR610EG5WT Replaced part. Tested. Timer advancing. Op test ok

Near James Dr, North Royalton, OH 44133
Dan H.

Dan H.

RANGE JENN-AIR JIS1450DS2 "Installed new control, op test good"

Near Middlebrook Blvd, Middleburg Heights, OH 44130
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW2 Cc unit seems to be locking and unlocking when it’s not supposed to Ran manual test on lid lock could not duplicate issue with lock Ran diagnostics found no errors lRan auto test and calibration OP TEST OK

Near Zupancic Dr, Garrettsville, OH 44231
Joe O.

Joe O.

RANGE KITCHENAID KGRS303BSS1 Cc: oven not lighting smells like gasFound serial number on unit does not match what we had. Spoke to BJ. He stated he would talk to trade care team. Unit needs electrodeNeeds approval before any work can be done. Office to contact for reschedule if approved.; ordrng 1 WPW10324262 (igntr-oven)

Near Springwood Dr, Brooklyn, OH 44144
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 The serial number is different from the one that we have on file. CC that the drawers for the freezer do not slide out and the front panel does not stay on. Found the upper rail is not sliding back causing the drawer to fall. Will need the rails for the upper drawer and both drawers. Cust called AIG did get the serial number corrected. AIG Will send over a claim #. The rails will be covered the bins cust paid for. ; ordrng 1 W11131390 (bracket) and 1 W11161915 (bracket) and 1 W11387048 (BIN 4718) and 1 W11387053 (BIN 4718)

Near Southbridge Cir, Westlake, OH 44145

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