Service History 55

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ09

Near Grafton, OH 44044

David R

Job Details: 12/19/2023

Replaced both cover. Other one was dented. Tested good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Grafton, OH 44044

David R

Job Details: 12/19/2023

"Cc concerns when opening the FZ door. Let customer know to open the door by holding handle in the middle, otherwise unit drawers can come off track. Unit is good. All components good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Wellington, OH 44090

David R

Job Details: 12/19/2023

"Cc unit not cooling. In 2015 sealed system repair. Used UV light. Leak on FF evap. Moisture into system. Will need comp and evap. Sealed system repair. Gave estimate to customer. ordrng 1 W10276644 (Comp) and 2 WPW10143759 (Drier)s and 1 W11492867 (Evap FF), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Oberlin, OH 44074

David R

Job Details: 12/19/2023

"Cc unit concerns or unit shaking when spinning. Leveled unit out, customer wanted unit down, as far down as it will go. Customer already has zip tied and foam on drain hose to prevent from moving around. Went through diagnostics, no error codes. All components working in test mode. Put 4 large bath towels in. Ran water into unit, ran drain and spin, all checks are good. Recommend anti vibration pads for customer. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDW03

Near North Royalton, OH 44133

Marie V

Job Details: 12/19/2023

"When arrived took temp with thermal couple ,reading 39* fresh food and 0* in freezer took pic. Also removed back evaporator cover and took pics, replaced control and thermistor, set to recommended temps and freezer to max. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Elyria, OH 44035

Marie V

Job Details: 12/19/2023

" Cc that unit is not cooling. Confirmed, no frost on evaporator, unit has a refrigerant leak, will need sealed system repair. Ordering compressor evap and drier. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Drier)"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC56IS8

Near Amherst, OH 44001

Marie V

Job Details: 12/19/2023

"Replaced ice maker. Unit showing at panel door ajar, it wont dispense water also make ice. Ordering both door switches. ; ordrng 2 241835505 (Switch)s"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Garrettsville, OH 44231

Corina B

Job Details: 12/19/2023

CC that the unit is not draining. Found the drain wire broken. Replaced the harness and drain pump. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Westlake, OH 44145

Manny

Job Details: 12/19/2023

"Cc unit skips the cycle and goes to done, verified and no codes, ran test cycle and good, set unit to express wash and watch it for 10 minutes and good, unit loses power to latch, unit needs latch and control. ; ordrng 1 W11412299 (Latch) and 1 W11672225 (Control)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near Cleveland, OH 44125

Bill

Job Details: 12/19/2023

"Changed all high end components, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Aurora, OH 44202

Bill

Job Details: 12/19/2023

"Cc not making ice, confirmed cc. Found icemaker thermistor open, ordered new ice maker.; ordrng 1 W11546935 (Ice maker)"

We serviced a

MAYTAG DRYER

Model MED9700SB0

Near Lakewood, OH 44107

Joe O

Job Details: 12/19/2023

Cc: squealingRan test cycle. No abnormal noises. Pulled kick panel. Found rollers and pulley spinning. None of the pulleys or rollers look worn. No signs of slipping belt. Checked blower. No signs of wear. Could not duplicate issue. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Cleveland Heights, OH 44118

Joe O

Job Details: 12/19/2023

"Cc: gasket torn, light switch brokenFound right ff gasket torn. Found right ff door switch broken off. Needs gasket and door switchBuilt estimate for gasket and switch; ordrng 1 W10830046 (gasket-fip) and 1 W11291138 (switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ05

Near Aurora, OH 44202

Bill

Job Details: 12/19/2023

"Cc f2e1, confirmed cc. Changed door opt test good."

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Shaker Heights, OH 44120

Bill

Job Details: 12/19/2023

"Cc no power, confirmed cc. GFCI tripped and would not reset, explained to customer that they need to get an electrician out to replace outlet."

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Rocky River, OH 44116

Bill

Job Details: 12/19/2023

"Changed heating element, opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Cleveland, OH 44135

Bill

Job Details: 12/19/2023

"Cc water leaking, confirmed cc. Found supply line for hot water side leaking at the valve. Tightened, leak has stopped, advised customer to replace supply lines. Opt test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Parma, OH 44129

Bill

Job Details: 12/19/2023

"Cc f1e1 code, confirmed cc. Changed control board, opt test good."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Chesterland, OH 44026

Joe O

Job Details: 12/19/2023

"Cc: noiseFound error codes f7e3(basket engaged during wash) f0e3(overload) f7e5(shifter failure). Ran diagnostics test cycle. Found slider not fully engaging. Needs sliderCannot repair today due to Customers stationary sink in the way, cannot access the bottom of machine. Customer will need stationary sink moved.; ordrng 1 W10734521 (slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ01

Near Willoughby, OH 44094

Joe O

Job Details: 12/19/2023

Cc: odor from unitCustomer stated the unit is giving off an odor. Stated the odor is coming from the back of the machine. Advised customer there is nothing in the machine that will give off an odor. Unit has good temps. Found mold in evaporator pan. Advised customer the odor may be coming from the mold. Needs cleaned. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austinburg, OH 44010

Dan H

Job Details: 12/19/2023

"Customer complaint that lights are out, confirmed, found deli control compartment filled with water which corroded board and harness through deli drawer, unit needs new deli drawer, part is out of stock so not scheduling return appointment ; ordrng 1 W10815669 (Drawer)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Mentor, OH 44060

Dan H

Job Details: 12/19/2023

"Customer complaint of loud banging noise, ran drain and spin cycle, noise is normal, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model LAT8826AAE

Near Painesville, OH 44077

Dan H

Job Details: 12/19/2023

"Customer complaint that unit is not spinning, confirmed, brake is seized, unit needs new brake assembly, tool for assembly is no longer available, unit cannot be repaired ; ordrng 1 WP6-2011900 (Brake)"

We serviced a

FRIGIDAIRE DRYER

Model GLEQ2152ES1

Near Painesville, OH 44077

Dan H

Job Details: 12/19/2023

"Installed new element, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Willoughby, OH 44094

Jason N

Job Details: 12/19/2023

"Cc unit not powering on. Customer stated he power cycled the unit to restore functionality to the unit. Unit is working at this time. Ran diagnostics, found code 2-1 for interface stuck key. Based on code and complaint, ordering interface console. ; ordrng 1 W11165145 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Olmsted Falls, OH 44138

Manny

Job Details: 12/18/2023

"customer stated the just moved here a month ago but said no comfortable showing me the lease agreement. I told her if is under warranty Ill need pop or a dispatch, she asked to wait to contact leasing office. They are sending someone from the office with pop no pop he said to proceed and hell pay me, ran diagnostic and f4e3 for motor not running, ran test cycle and motor not running, unit needs pump motor, maintenance guy said theyre calling Wpl since they think this is under warranty.; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID ICE MAKER

Model KUIX335HPS01

Near Painesville, OH 44077

Jason N

Job Details: 12/18/2023

"Cc unit bin overflowing with ice, now not working at allRan m/s for entitlement, unit under 2yr warranty. Ran diagnostics, found recirculation pump sensor showing reservoir full when no water is present. Unit will need recirculation pump replaced. ; ordrng 1 W11542867 (Pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Willoughby Hills, OH 44094

Jason N

Job Details: 12/18/2023

Installed gaskets. Advised customer to a monitor moisture formation on door gasket. Op test good.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Kirtland, OH 44094

Joe O

Job Details: 12/18/2023

"Cc: door not shutting completely, interior microwave light not functioning, rubbing noise when running microwaveFound error codes f9e0(product miswired). Found when microwave is running there is a intermittent rubbing noise. Found microwave light will not come on. Pulled bulb. Needs microwave appliance manager, bulb, cooling fan, and inner microwave door panel Panel shows limited stock. Office to reschedule; ordrng 1 W11325786 (Control) and 1 W10886919 (lmp-basles) and 1 W11344874 (Cooling fan) and 1 W11684570 (Inner door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garfield Heights, OH 44125

Joe O

Job Details: 12/18/2023

"Cc: not staying coldFound temps in ff section at 34 degrees, freezer at 1 degree. Customer has unit set to coldest setting. Manually entered diagnostics. Tested fans, compressor and damper. All functions working. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Seven Hills, OH 44131

Joe O

Job Details: 12/18/2023

"Upon arrival, no power to unit. Playing with plug, outlet started arking. Plugged unit into different outlet. Found unit powered up, drained and started washing. Sump has low pressure. Replaced sump. Tested. Upper spray arm worn, hitting manifold. Needs upper spray arm(customer to install)Took new control for return; ordrng 1 WPW10317197 (upper spray arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, OH 44131

Joe O

Job Details: 12/18/2023

"Cc: not cooling ff section, ice build up in freezerFound frost build up on evap cover. Found ff temp at 55 degrees. Found element ohms out at 114, pulling 117 watts. Unit is defrosting. Needs element, thermistor, and control; ordrng 1 W11650660 (Element) and 1 WPW10384183 (thermistor) and 1 W11566851 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Painesville, OH 44077

Dan H

Job Details: 12/18/2023

"Customer complaint that unit goes to spin cycle and then stops, ran diagnostics found f5e1(lid switch fault) and f9e1(long drain) error codes, lid locks, unit spins, drain pump is not working, unit needs new drain pump ; ordrng 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE HOOD

Model UXT5530AAS0

Near Broadview Heights, OH 44147

Joe O

Job Details: 12/18/2023

"Cc: noise, not pulling odors outFound blower is pulling air. Found blower speed max on blower switch/control not working. Needs control.; ordrng 1 W10851619 (contrl-mtr)"

We serviced a

JENN-AIR OTR MICROWAVE

Model JMV8208CS0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 12/18/2023

"Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Eastlake, OH 44095

Dan H

Job Details: 12/18/2023

"Customer complaint of squealing noise, confirmed, installed new cam kit and belt, op test good"

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Mentor, OH 44060

Dan H

Job Details: 12/18/2023

"customer complaint that unit is not spinning , ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Mentor, OH 44060

Dan H

Job Details: 12/18/2023

"Customer complaint that freezer section door pops open when fresh food section door is closed, confirmed, raised front of unit, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, OH 44077

Dan H

Job Details: 12/18/2023

"Customer complaint that unit is not completing cycles, Confirmed, found slider broken, unit needs new slider; ordrng 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Windsor, OH 44099

Dan H

Job Details: 12/18/2023

"Installed new water line, op test no good , called whirlpool techline spoke to Kurt , suggested to put two check valves on waterline; ordrng 2 8201815 (Check valve)s and 2 2314271 (Check valve)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Creek, OH 44084

Dan H

Job Details: 12/18/2023

"Customer complaint that unit is not making ice, confirmed, found broken wire in door harness, unit needs new door; ordrng 1 W11551458 (Frz door)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, OH 44041

Dan H

Job Details: 12/18/2023

"Installed new timer, op test good"

We serviced a

MAYTAG DISHWASHER

Model PDC3600AWX

Near Geneva, OH 44041

Dan H

Job Details: 12/18/2023

"Customer complaint that spray arm is not spinning, started normal wash cycle with upright glasses in racks, unit filled, wash motor started, upper rack glass did not fill, found upper spray arm clogged, unit needs new upper spray arm , part is no longer available ; ordrng 1 99002418 (Upper spray arm)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near East Cleveland, OH 44112

Jason N

Job Details: 12/18/2023

"Cc unit burner not workingNo entitlement information, customer does not have a pop at this time, but serial number comes back as 2023 unit, under a yr. Found RR burner non operational due to valve being seized up. Unit will need burner valve. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11620424 (Valve-burner)"

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Chesterland, OH 44026

Corina B

Job Details: 12/18/2023

CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Will need the dryer repair kit. Replaced the kit from t/s. Opt test ok. Vent was not installed. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Avon, OH 44011

Manny

Job Details: 12/18/2023

"Cc that unit is leaking a lot, verified and f8e4 on display Checked and drip tray full of water, ran test cycle and water on the floor as soon as the unit started washing, traced water to the top rack mount, its broken and missing the nuts, ordering mount, wheels and nuts; ordrng 1 W11580025 (Mount) and 1 W11553484 (Tub wheel) and 4 W11545286 (Nut)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Avon Lake, OH 44012

Manny

Job Details: 12/18/2023

"Evacuated refrigerant, replaced compressor, and filter tube, placed in a 29in vacuum and holding for 15 minutes, charged with 56g of R600 pressure holding at -2 psi, good frost pattern on evap, unit is cooling, advise customer to place water bottle in the fz once frozen they can load it up, opt test ok ; used 1 W11504415 (8.5/8 NR MS 00), 2 Tjaf1200 (), and 1 W10895710 () from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFDA

Near Avon Lake, OH 44012

Manny

Job Details: 12/18/2023

"Cc that unit is building up ice under drawer again, verified and ice, ice maker started filling and saw water coming out of filter base, took apart and filter base not latching to filter and causing a leak. Unit needs filter base; ordrng 1 242009602 (Filter base), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBS107SSS04

Near Bay Village, OH 44140

Manny

Job Details: 12/18/2023

"Replaced element, opt tested ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Brecksville, OH 44141

Joe O

Job Details: 12/18/2023

Installed led kit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Berea, OH 44017

Bill

Job Details: 12/18/2023

"Cc not draining, confirmed cc. Changed drain pump from truck stock. Tested opt test good.; used 1 W10876600 (Pump) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Columbia Station, OH 44028

Bill

Job Details: 12/18/2023

"Did not enter house, customer stated the family was sick. Rescheduled for 12/28; schdld next appmnt for 12/28 THU !"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB2

Near Columbia Station, OH 44028

Bill

Job Details: 12/18/2023

"Cc popping occasionally when opening the door, could not verify. Pulled unit out from under the cabinet, tested hinges several times. Could not get them to bind, could not find signs of damage. Unit is operating as intended."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Olmsted Township, OH 44138

Bill

Job Details: 12/18/2023

"Cc wheel fell off, confirmed cc. Changed adjusters, tested opt test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Elyria, OH 44035

Marie V

Job Details: 12/18/2023

"Cc that unit is not working properly or something is happening, press the water button and unit did not washed or spin, also another time unit was just spinning the clothes. Ran diag found error code f0e7 clean washer error. Explained cust what happened, if message comes on panel , you have to cancel message and continue with the cycle you want. If press start it will start a cleaning washer cycle, wont spin out the clothes. Ran auto test, also if using extra power button, unit will start agitating with the minimum water to fight the stains on clothes. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Amherst, OH 44001

Marie V

Job Details: 12/18/2023

"Replaced damper motor, main control and water valve. Cycle both ice makers, no leaks. Tested water at the door. Op test oBrought core for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Avon Lake, OH 44012

Marie V

Job Details: 12/18/2023

"Cc that the unit is not making ice. Confirmed, found ice maker. Off . Turned back on ice maker cycled and filled up with water. Advice cust to monitor, he said he turned off because it wasnt working. If unit does not makes any more ice will need new ice maker. Op test ok; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Lorain, OH 44052

Marie V

Job Details: 12/18/2023

"Cc that the unit is showing an error code on the panel and they where testing oven and a lot of smoke came off the oven. Unit is new never used. Cant find receipt. Ran diag found error code f8e0 upper blower fan too low , f3e0 main oven sensor shorted f1e1 internal error f9e0 miss wire if product , f2e1 stuck or shorted key board. Took apart tested oven sensor. Showing 1067ohms. Unit will need new control. Cust will call whirlpool to see if they would help.; ordrng 1 W11034208 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44052

Marie V

Job Details: 12/18/2023

"Cc of drum not spinning. Confirmed, found belt broken and pulley off place. Replaced both, testes unit. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Lorain, OH 44055

Marie V

Job Details: 12/18/2023

"Cc that the control is not working. Confirmed showing error code f2e1. Followed steps on techsheet, unit will need new control panel. Office will contact once they have eta on control.; ordrng 1 W11620481 (Control)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Lorain, OH 44053

Marie V

Job Details: 12/18/2023

"Cc that the drain hose is banging at the back when spinning. Confirmed, unit has extra drain hose because original is too shot. Advic cust to add insulation showed pic. On drain hose. Back is installed properly. Line is too long making it shake and bang. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Lorain, OH 44053

Marie V

Job Details: 12/18/2023

"Cc that the unit lights are not working. Confirmed. Sp, S84638 replaced all lights. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Amherst, OH 44001

Marie V

Job Details: 12/18/2023

"Replaced heater, cleaned out lint, tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Aurora, OH 44202

Corina B

Job Details: 12/18/2023

CC that the unit is not draining. Drain hose is not connected to the sink. Can not pull the unit out due to no slack on the drain hose. Will need to have to drain hose hooked up to the garbage disposal. Replaced the drain pump. Tested. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Ravenna, OH 44266

Corina B

Job Details: 12/18/2023

"Replaced the control, pump and motor. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model CGM2743BQ0

Near Ravenna, OH 44266

Corina B

Job Details: 12/18/2023

"CC that there is long dry cycles. Confirmed. Found the gas coils, no opening after several cycles. Will need the gas coils. ; used 1 279834 (COIL) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Rootstown, OH 44272

Corina B

Job Details: 12/18/2023

CC that the oven is not keeping temperature to high or to low. Set the oven to 400* wait 20 minutes after buzzer. Temp is staying at 375*. Calibrated the oven 20* ranging from 425-430*. Will need a sensor and control. ; ordrng 1 W11448962 (Control) and 1 W11598120 (Temp sensor) and 1 W11600634 (Ui)

We serviced a

KITCHENAID WALL OVEN

Model KEMS308SSS04

Near Bentleyville, OH 44022

Corina B

Job Details: 12/18/2023

"CC that the light in the microwave is not working and the convection fan is not turning. Confirmed. Will need the fan and light; ordrng 1 W10794022 (Fan motor) and 1 WPW10440740 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1450DS1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 12/18/2023

"CC that the oven does not heat. Confirmed. F1e0 Communication Error f2e1 stuck. Checked the power, good. The bake, broil and the fuse are good. Will need a control and possibly the ui.; ordrng 1 W11099813 (Control) and 1 W10911397 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Euclid, OH 44132

Corina B

Job Details: 12/18/2023

"CC that the unit does not turn on and the freezer light is broken. Confirmed. The control is flashing, no fans or the compressor turning on. The hoosing to the freezer light tabs are broken. Will need a control and housing. ; ordrng 1 W11613574 (Control) and 1 WPW10313917 (Cover) and 1 W11518235 (Bulb)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near North Olmsted, OH 44070

Bill

Job Details: 12/18/2023

"Cc unit acting erratically, ie sometimes wont drain until door is opened then closed etc. confirmed error code, 4 3 and 7 1. Ran diagnostics auto test all components operating properly. Noticed gasket was failing, Ordered new control, latch, and gasket follow up scheduled for 12/21; ordrng 1 WPW10653840 (Latch) and 1 W10906426 (Control) and 1 W11498831 (Gasket)"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rocky River, OH 44116

Bill

Job Details: 12/18/2023

"Changed thermal fuse, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED95HEDC1

Near Beachwood, OH 44122

Bill

Job Details: 12/18/2023

"Changed thermistor, tested unit clicked motor tried to start then nothing. Called Brian, Brian and I found that start relay on control board was not operating. Explained to customer they would need a control board. Customer chose not to continue repairs at this time. Office to reimburse cost of thermistor.; ordrng 1 W10849080 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland Heights, OH 44118

Bill

Job Details: 12/18/2023

Replaced strike. Opt test good.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDW01

Near Lakewood, OH 44107

Jason N

Job Details: 12/18/2023

"Cc refrigerator door gasket not staying in place Confirmed upper left corner of gasket falls out of liner. Door liner is warped, unit will need ff door. Advised customer door may take up to 4-6 weeks for delivery, and to call office when door arrives to schedule for install. ; ordrng 1 LW10680726 (Door-fip)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Lakewood, OH 44107

Jason N

Job Details: 12/18/2023

"Cc unit not powering on Found lid latch in locked position. Popped latch. Checked power to main control, good at 121v. Checked for shorted components. Drain pump resistance good at 20ohms. Unit will need lid latch and main control replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11700916 (Latch) and 1 W11419051 (Cntrl-elec)"

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 12/18/2023

"Cc unit not heatingChecked power to unit, good at 245v L to L. Checked all thermals. Found heater element open. Unit will need element replaced. ; ordrng 1 WP3387747 (Element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near South Euclid, OH 44121

Jason N

Job Details: 12/18/2023

"Cc unit ff section too warm on upper shelves Found unit cooling but no airflow in ff section, fan not running. Ran tests, 1, 3, and 57. Thermistors reading 37 degrees in ff section, 42 degrees on ff evaporator(out of range), and fan did turn on during manual test. RC evaporator thermistor out of range, unit will need ff evaporator cover assembly. ; ordrng 1 W11395558 (Cover-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Pepper Pike, OH 44124

Jason N

Job Details: 12/18/2023

"Cc unit making noises Found noise in question is the damper control when opening and closing. Unit is not experiencing cooling issues, damper is functional but noisy. Quoted customer damper replacement cost. Customer declined repair. Estimate only. ; ordrng 1 W10814173 (Diffuser)"

We serviced a

MAYTAG RANGE ELE

Model MER6775AAN

Near Cleveland, OH 44124

Jason N

Job Details: 12/18/2023

"Cc lower oven bake element burnt outConfirmed lower bake element is physically burnt open. Quoted customer repair cost. Customer states she told the office she needed a bake element, was not happy we didnt have one with us. Ordering bake element. ; ordrng 1 WP7406P428-60 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Painesville, OH 44077

Jason N

Job Details: 12/18/2023

Installed harness and cover. Advised customer to allow unit to run for 24 hrs and monitor temperatures afterwards.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Cleveland, OH 44134

Joe O

Job Details: 12/18/2023

Cc: clickingRan diagnostics test cycle. Ran normal cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44109

Joe O

Job Details: 12/18/2023

Cc: off balanceRan drain and spin. Tested suspension rods. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Cleveland, OH 44104

Joe O

Job Details: 12/18/2023

"Cc: not tumblingFound belt snapped. Needs belt; ordrng 1 341241 (belt,drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW04

Near Cleveland, OH 44109

Manny

Job Details: 12/18/2023

"Replace fz door, opt test ok"

We serviced a

KENMORE RANGE

Model 911.30168791

Near Perry, OH 44081

Dan H

Job Details: 12/15/2023

"Customer complaint that oven is not maintaining temperature, oven temperature sensor is good at 1112ohms, started bake for 350 degrees, temperature after preheat at 358 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, OH 44108

Jason N

Job Details: 12/15/2023

"Cc unit not starting Ran diagnostics, found codes f1e1 for main control fault, f0e3 for overload and f7e5 for shifter fault. Cleared codes and ran test cycle, found unit heavily vibrating in spin cycle. Excessive side to side movement in basket. Unit will need gearcase, hub and main control(due to f1e1 fault) replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11116590 (Control-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWHA

Near Geneva, OH 44041

Dan H

Job Details: 12/15/2023

"Customer complaint that unit is not filling with water, confirmed, found a piece of food lodged under float switch, removed, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Corina B

Job Details: 12/15/2023

"CC that the unit is not washing. Ran diag no codes. Ran a calibration. Started a load on heaven, agitating. Advised Cust half a basket is a full load and 1-2 tablespoons of he detergent. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lorain, OH 44055

Marie V

Job Details: 12/15/2023

"Cc that unit stopped cooling. Confirmed, found cooling off. Corrected , took unit aoart saw lost of water at the freezer bottom. Cust said that they have been removing sheets of ice. Cleared out drain tube, also cant tell if unit has a leak, will order sensor , control . Also panel has some lights that arent working and door seal is broken. Ordering parts; ordrng 1 W10830274 (Door seal) and 1 W11334745 (Motor evap hrness) and 1 WPW10521642 (Panel) and 1 W11035835 (Control)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS0

Near Westlake, OH 44145

Marie V

Job Details: 12/15/2023

"Cc that unit does nothing, will not heat. Confirmed found interlock switch faulty. Replaced from T/S.tested unit, is heating up. Op test ok; used 1 W11244490XXX ( INTERLOCK SW KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC7ESWW0

Near Mentor, OH 44060

Joe O

Job Details: 12/15/2023

"Installed harness. Tested, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Cleveland, OH 44135

Manny

Job Details: 12/15/2023

"Cc unit not cooling, verified and unit not cooling, removed cover and ball of ice on evaporator, not frost pattern, partial pattern on rc evap, unit needs rc evap and compressor, FC fan needs to be replaced, customer will think about it and let us know.; ordrng 1 W11492867 (Evap (under 60 months for parts)) and 1 W11654344 (Compressor) and 1 W11032800 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Aurora, OH 44202

Corina B

Job Details: 12/15/2023

"Replaced the cam, belt and shield. Ran a calibration. Opt test ok."

We serviced a

MAYTAG RANGE

Model MES8800PZ0

Near Mantua, OH 44255

Corina B

Job Details: 12/15/2023

"Replaced the harness, bake element,cord, fuse, support, bottom oven. Opt test n/g. Cust has a receipt From an electrician. Called t/l ed lost connection. Unplugged the cooktop turned on. Will need a harness, switches, burners. ; ordrng 1 WPW10295048 (L switch lr) and 1 W10917724 (Switch rf) and 1 W11188430 (Harness) and 1 WPW10270604 (Burner) and 1 W11171119 (Element) and 1 WPW10270604 (Element) and 1 W11041453 (Element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Olmsted Falls, OH 44138

David R

Job Details: 12/15/2023

"Replaced gasket. Old gasket was fine but customer mentioned seeing a lot of suds. Ran unit, suds issue. Customer will need to get rid of suds and also monitor her dishwasher detergent. Unit itself is good, just suds. Also recommended dishwasher cleaner. Op Test Ok."

We serviced a

JENN-AIR RANGE

Model JMW9527aab

Near Mentor, OH 44060

Joe O

Job Details: 12/15/2023

Cc: unit would not shut offCustomer stated the cancel button would not work to shut the machine off. They stated it has been working since incident. They stated there was an error code(f2) not entirely sure tho. F2(over temp). Found keypad is functioning at this time. Needs control and uiUi is discontinued; ordrng 1 71003440 (Ui(discontinued)) and 1 WP71003424 (cntrl-elec)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HV06

Near Eastlake, OH 44095

Joe O

Job Details: 12/15/2023

Installed control and bulb. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Westlake, OH 44145

Marie V

Job Details: 12/15/2023

"Replaced pulley. Op test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Euclid, OH 44123

Joe O

Job Details: 12/15/2023

Installed door. Op test ok

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