Service History 55 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNL00

Near Cleveland, OH 44105

Marie V

Job Details: 12/09/2022

Cc that unit is not cooling. Confirmed. Room temperature inside both sections. Compressor running very hot. Put kill a watt meter in. Shows 12.40 amps. Unit will need new compressor.; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier) and 1 WP2188823 (Evaporator)

We serviced a

KENMORE DRYER

Model 11061202013

Near Bedford Heights, OH 44146

Brian M

Job Details: 12/09/2022

Cc no heat Found timer contacts burnt and motor winding open Needs motor and timer ; ordrng 1 W10186032 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Parma, OH 44134

David R

Job Details: 12/09/2022

"Cc unit leaking, showed me worn door gasket/ripped. Had a door gasket on truck, surplus. No t/s. Door gasket W11177741. Replaced. Also found a loose utensil in rack, could of caused wash arm to get stuck and spray in one place, removed. Corrected. Good. Customer to monitor. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Parma, OH 44130

Gabriel P

Job Details: 12/09/2022

"Need ice maker ; ordrng 1 W10882923 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Willoughby Hills, OH 44094

Dan H

Job Details: 12/09/2022

"Installed new gear, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Lakewood, OH 44107

Manny

Job Details: 12/09/2022

"Cc unit not filling, ran diagnostics and found code f8e1 for long fill no fill, ran test cycle and all good customer states that they have black marks on clothing, checked basket and not marks or grease, checked underneath and no grease, advised that if the get the marks again to take a picture so we can see it, unit is working as designed, opt test ok"

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Avon, OH 44011

Angel

Job Details: 12/09/2022

"Cc that unit started doing the same thing again. Tested unit and it will not let you start did diagnostics and when you enter with the door open unit flashes when its closed lights are supposed to be solid and they were still flashing meaning unit still thinks door is open unit will need latch replaced. Ordering part; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Avon, OH 44011

Angel

Job Details: 12/09/2022

"Cc that unit randomly will beep once like 2 to 3 times in the day but unit works fine. Verified for error codes and no error codes latch, pump , drain pump everything is working fine and cannot duplicate the issue asked customer to leave the door open and not to close it all the way when she not using it to see if issue continues if it does explained to her that it could be a button issue in the ui and will need to be replaced. She will monitor for now opt test ok.; ordrng 1 WD21X32000 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT635HSJ2SS

Near Avon, OH 44011

Angel

Job Details: 12/09/2022

"Cc that unit is leaking and getting to there basement. Ran unit and found that the wash pump is leaking unit will need wash pump replaced. Gave estimate to customer and he decided he would rather buy new.; ordrng 1 WD26X23258 (Wash pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Chagrin Falls, OH 44022

Corina B

Job Details: 12/09/2022

Replaced the ui. Called safety. Micheal. Documented findings. Heated both ovens. Opt test ok. Brought core back for return

We serviced a

GE DISHWASHER

Model GDT665SMN2ES

Near Elyria, OH 44035

Angel

Job Details: 12/09/2022

Replaced valve tested unit and was working fine asked customer to monitor to see if issue gets resolved by replacing valve opt test ok.

We serviced a

KITCHENAID MICROWAVE B-IN

Model KBMC140HSS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/09/2022

Installed springs OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cleveland, OH 44130

Gabriel P

Job Details: 12/09/2022

Fix her insulation and advise her to use rinse aid and run water on the sink before using dishwasher

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Jefferson, OH 44047

Dan H

Job Details: 12/09/2022

"Customer complaint that lights are out, found upper led module burned out, installed new module, op test good ; used 1 W11462342 (Led module) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Strongsville, OH 44136

David R

Job Details: 12/09/2022

"Cc unit having a water sensor error and middle rack will not slide out unless forced. Found left side of tub dented in. Could be causing water to drip and build up in tray at bottom. Will need a new tub assembly. ordrng 1 W11409866 (Tub) and 1 W11535094 (Water inlet)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lyndhurst, OH 44124

Joe O

Job Details: 12/09/2022

"Cc: not washing on certain cyclesCustomer stated unit will not advance in cycle on quick, bulky. Will only run on normal. Found error code f8e1(long fill). Found customer had hot water shut off. Advised unit uses hot water on most water settings. Ran quick cycle. Unit washing. Rinsing. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Rocky River, OH 44116

Manny

Job Details: 12/09/2022

Replaced heat pump opt test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Conneaut, OH 44030

Dan H

Job Details: 12/09/2022

"Customer complaint that unit is not starting, confirmed, ran diagnostics found f5e2(lock failure) error code, ran test cycle, door locked, unit drained, valves opened, then unit shut off, unit needs new control; ordrng 1 W11322901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Strongsville, OH 44149

David R

Job Details: 12/09/2022

"Icemaker had E2 error, unplugged unit while working. Replaced icemaker and deli board. Deli control still not lighting up. Door wires are causing short. Order stainless door and harness, and cover, cracked when taking off to replace icemaker. ; ordrng 1 W11190820 (Cover) and 1 LW10550670 (Deli drawer) and 1 W11170612 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Mentor, OH 44060

Joe O

Job Details: 12/09/2022

Cc: can only use towels and bedding cycleRan test cycle. Unit shut shutting down on auto settings. Found moisture sensor harness open. Need moisture sensor harness. ; ordrng 1 WPW10298258 (harns-wire)

We serviced a

FRIGIDAIRE DBL WALL OVEN

Model FGET3065PFD

Near Conneaut, OH 44030

Dan H

Job Details: 12/09/2022

"Customer complaint that lower oven is not maintaining temperature, oven temperature sensor is good, started bake for 350 degrees, oven heated to 350 degrees, after preheat temperature dropped to 295 degrees and held, control is short cycling element, unit needs new control; ordrng 1 316443936 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near North Ridgeville, OH 44039

David R

Job Details: 12/09/2022

Wrong color door. Need black stainless. Let customer know to look at door to make sure right color. Ordering door and harness if needed. ** 2 count of harness needs replaced. ; ordrng 1 W10815668 (Black stainless door) and 1 W11170612 (Harness)

We serviced a

GE DISHWASHER

Model PDT750SSF1SS

Near Willoughby, OH 44094

Jason N

Job Details: 12/09/2022

"Cc unit not drainingRan cancel drain, drain pump humming. Pulled unit from cabinet and pulled drain pump. Found 2 small pieces of glass stuck in drain pump impeller. Removed and reinstalled. Ran wash test then cancel drain. Unit drained out properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma Heights, OH 44130

Gabriel P

Job Details: 12/09/2022

Needed washer shim replace from t/s opt test ok ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

MAYTAG DRYER

Model MED5100DC0

Near Mentor, OH 44060

Jason N

Job Details: 12/09/2022

"Cc unit takes several cycle to dry loadsRan dryer op test on timed dry high heat. Element cycling on and off properly, but short cycling, good tumble. Unable to check airflow through venting as unit is on second floor, not able to reach outlet on house. Advised customer that they will need to have venting inspected/cleaned."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS269ZDB9

Near Mentor, OH 44060

Jason N

Job Details: 12/09/2022

"Cc unit shuts off randomly then turns back on Unit running when arrived, observed unit for several minutes. Used thermostats to turn unit fans and compressor off and on to try to induce a failure. Fans and compressor working properly at this time. Unable to duplicate or observe unit randomly shutting off at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 12/09/2022

"Customer unit had pump motor failure error code f4e3 Replace pump,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500EBL00

Near Mentor, OH 44060

Jason N

Job Details: 12/09/2022

Cc unit display f9e0Confirmed unit is displaying f9e0 for product mis wired. Cust stated they did recently have power issues in the area before the unit failed. Power cycled unit by turned breaker off and back on. Fault reset. Ran bake tests on upper and lower ovens to 350 degrees. Unit preheated properly. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44129

Gabriel P

Job Details: 12/09/2022

Found pulley grinding with shield and actuator broken also shocks are bad as well ordering what is need it ; ordrng 1 W11239857 (Belt) and 1 WPW10427633 (Shield) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W10780045 (Shocks)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Mentor, OH 44060

Jason N

Job Details: 12/09/2022

"Cc unit not spinning out loads except on quick wash Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Set to Normal cycle, noticed Spin speed was set to off, same for Heavy duty. Set both speeds to high and saved settings. Advised customer of spin speed settings. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Ashtabula, OH 44004

Dan H

Job Details: 12/09/2022

"Customer complaint that unit is not turning on, confirmed, control is receiving 120vac , unit needs new control ; ordrng 1 W11322903 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Brecksville, OH 44141

Marie V

Job Details: 12/09/2022

"Replaced control waiter few min to verify unit is cooling. Not cooling. Verify amps 0.56. Unit has a leak or refrigerant. Will need filter drier , evaporator and compressor. Evaporator is not in stock. Office will contact once they have eta on the part. ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler) and 1 WPW10143759 (Drier)"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, OH 44060

Jason N

Job Details: 12/09/2022

"Installed latch. Ran up auto test cycle, all functions passed. Op test good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, OH 44130

Gabriel P

Job Details: 12/09/2022

"Found socks in blower housing clear out and start working as design advise customer to not put clothes on top unit when lint trap is not inserted,opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 105.59297991

Near Madison, OH 44057

Dan H

Job Details: 12/09/2022

"Customer complaint that unit freezes food in bottom fresh food section drawer, fresh food section temperature at 44 degrees, freezer section temperature at-3 degrees, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18NNTS3

Near Mentor, OH 44060

Corina B

Job Details: 12/09/2022

Replaced the pump assembly. Advised cust to wait 24 hrs. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Lorain, OH 44052

Angel

Job Details: 12/09/2022

Replaced dsi board found the original one shorted installed new one tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near North Ridgeville, OH 44039

David R

Job Details: 12/09/2022

"Cc unit randomly making noise, sounds like a motor, only makes for a couple seconds then goes away, doesnt happen everyday, have not recorded it. Went into diagnostics, all components are working and not making wired noises. Nothing out of the ordinary. Cannot pinpoint noise because it is not happening or cannot duplicate at this time. Will order and replace damper motor, just in case that is the problem when opening/closing randomly. ; ordrng 1 WPW10479155 (Damper)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chardon, OH 44024

Brian M

Job Details: 12/09/2022

Cc unit had item stuck under agitator Removed and inspected agitator Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model Krff507hps03

Near Rocky River, OH 44116

Manny

Job Details: 12/09/2022

"Cc unit stopped working about 1 hour after I left, evacuated R600 and pressure tested system no leaks talked to JN for assistance and ran some test and found a restriction on cap tube, replaced drier filter, set into a 29in vacuum and holding for 10 mins, charged with 56g of R600, unit have good frost pattern and cooling, took temps after repair and 72 in ff and 64in fz, repaired washer and came back to unit took temps again and fz at 50 Ff at 62, advise customer to allow 24 to 48 hrs for unit to get up to temp, used W11109499 from Surplus TS. Opt test ok; used 1 W11109499 (Drier tube) from stock"

We serviced a

KENMORE RANGE

Model 790.9574899

Near Geneva, OH 44041

Jason N

Job Details: 12/09/2022

"Cc unit oven not heating properlyRan bake test to 300 degrees, let cycle. Both elements turning on for preheat. Reading 302 degrees average. Set to 350 degrees. Let cycle. Reading 355 degrees average. Could not duplicate an oven temperature issue at this time."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Brecksville, OH 44141

Marie V

Job Details: 12/09/2022

"Replaced both controls, set temperature to recommended. Removed ice from ice maker box. And cycled it. Advice cust to allow 24 hours to reach normal temps. Op test okBrought core for return"

We serviced a

GE REFRIGERATOR

Model GTH18GBDDRWW

Near Painesville, OH 44077

Joe O

Job Details: 12/08/2022

"Cc: intermittent noise in freezer compartmentFound noise coming vibration in fan motor shaft. Needs fan motor and bladeCustomer does not want to repair at this time; ordrng 1 WR60X31522 (Evap Fan motor) and 1 WR60X10204 (blade,evap fan asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

HOT POINT REFRIGERATOR

Model HPS15BTHJRWW

Near Oberlin, OH 44074

David R

Job Details: 12/08/2022

Replaced FZ fan. Good. Air is flowing to both sections. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Avon, OH 44011

Marie V

Job Details: 12/08/2022

Cc that unit stopped cooling all the way. Confirmed. Room temperature inside unit fan is running Found compressor running but drawing 7.40amps. Unit will need new compressor. ; ordrng 1 WPW10466675 (Compressor)

We serviced a

MAYTAG DRYER

Model MGDX655DW1

Near Westlake, OH 44145

Marie V

Job Details: 12/08/2022

"Cc that the unit is not working, they had another company inspect unit and dais it was motor. Plugged in unit and confirmed does not works, found door switch broken. Replaced from T/S. Tested unit, unit heats good and runs good. Op test ok; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Pepper Pike, OH 44124

Corina B

Job Details: 12/08/2022

"CC that the detergent is not dispensing. Confirmed. Ran diag F5e3 Unlock failure.. F5e2. Lock failure. Lock is working. Tested the dispenser valve, not dispensing the detergent. Ohmed out the valve 1.8 ohms. In range will need the acu. Customer is going to call whirlpool to see if they will cover the parts. ; ordrng 1 W11322884 (Control) and 1 W11524106 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Warrensville Heights, OH 44128

Corina B

Job Details: 12/08/2022

"CC that the door does not shut. Confirmed. Found the door opening passed 90*. Missing screw and the trim sides one is broken. Will need the hinge kit, trim and screw. ; ordrng 1 W11502236 (Back support) and 2 WPW10031790 (Screw)s and 1 W10347464 (Hinge kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV0

Near Parma, OH 44134

Manny

Job Details: 12/08/2022

"Cc unit leaking from the side, verified and no water marks, ran diagnostics no codes, ran test cycle and no leaks, customer stated that it leak during the quick cycle when 10 mins in the cycle, set to quick wash and no leaks advise customer to record the leak if it happens again, unit is working as designed, opttest ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Strongsville, OH 44149

David R

Job Details: 12/08/2022

"Cc unit not getting water. Found customer had some work done under sink, water to dishwasher was never turned back on. Turned water to dishwasher back on, ran a normal cycle. Good. Ran a test diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KBL0

Near Eastlake, OH 44095

Dan H

Job Details: 12/08/2022

"Installed new doors gasket, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Joe O

Job Details: 12/08/2022

"Cc: not coolingFound temps in unit at 63 degrees both compartments. Compressor not running upon arrival. Ran compressor test. Tested voltage at inverter box. Compressor receiving proper power, compressor started. Not building frost on evap. Compressor not ramping in speedEntitlement shows compressor and drier under 5 year parts and labor warranty; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Mentor, OH 44060

Joe O

Job Details: 12/08/2022

"Cc: frosting upCustomer stated ff evap frosted up and had fan noise. Customer cleared frost build up. Ohmed out evap thermistor found reading out of range. Needs ff evap thermistor, and fan assemblyCustomer does not want to repair at this time; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Fairview Park, OH 44126

Angel

Job Details: 12/08/2022

Cc that units basket fell. Verified and basket did not fall it was was just dropped down because of the weight of the water the unit is not draining pump is just humming had to use my shop vac to remove water and than tilted unit to remove drain pump and found that the drain pump had a drill bit stuck in the impeller causing it not to drain the water removed the bit reinstalled everything tested unit opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH08

Near Cleveland, OH 44102

Angel

Job Details: 12/08/2022

Cc that unit stopped cooling again. Verified temperatures and freezer was at 45* and ff section at 60* hooked up my gauges and running low side was at a25 vacuum and high side at zero and off was at 10psi at low side and about 2psi in high side used nitrogen to check for leaks and soap suds and sprayed Evaporator again and all other lines and joints and found a small leak on drier filter fixed leak used nitrogen again to make sure it wasnt leaking and it wasnt discharged nitrogen put unit into a vacuum waited a while to make sure it held and recharged unit with 50g of R600 mades sure it was getting a good frost pattern and it was explained to customer to monitor and wait 24hrs for proper cooling opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Berea, OH 44017

Marie V

Job Details: 12/08/2022

"Cc that sometimes close the door and one side will not close all the way. Verify rails, good. All crews are in place. Showed cust if we open door from the side of the handle instead of middle door will be crooked so when you close it it wont seal all the way. Showed how to correct issue if it happens again. Removed ice that build up . Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Solon, OH 44139

Corina B

Job Details: 12/08/2022

"CC that the unit shakes when it spins. Confirmed. Found the suspension rods are worn. Will need new suspension rods. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS04

Near Walton Hills, OH 44146

Manny

Job Details: 12/08/2022

"Cc unit taking to long to heat up, verified and no codes, set both oven to 350 and took a long time to preheat and relays clicking nonstop, spoke to CB she said to replace the probes too,; ordrng 1 W10801665 (cntrl-elec) and 1 W11179310 (cntrl-elec) and 2 W10859573 (sensor)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Newbury Township, OH 44065

Brian M

Job Details: 12/08/2022

Cc of leak Ran unit could not duplicate Found unit not properly installed brackets not installed and leaning forward Advised on adding a piece of board or flooring under dishwasher to allow a proper installation

We serviced a

GE DISHWASHER

Model GDT605PSM6SS

Near Elyria, OH 44035

Gabriel P

Job Details: 12/08/2022

"Clean pressure sensor but still show h20 ordering valve ; ordrng 1 WD15X27703 (Inlet), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ05

Near Willowick, OH 44095

Dan H

Job Details: 12/08/2022

"Installed new thermostat , op test good"

We serviced a

AMANA WASHER

Model NTW4610YQ0

Near Wickliffe, OH 44092

Dan H

Job Details: 12/08/2022

"Installed new suspension, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TS0

Near Willowick, OH 44095

Jason N

Job Details: 12/08/2022

"Cc unit not cooling Freezer section is not longer freezing product. Checked frost pattern on evaporator. Heavy frost on first coil. Unit has a refrigerant leak, will need sealed system repair. Customer is calling their home warranty company.; ordrng 1 5303918274 (Evaporator) and 1 5303918659 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland Heights, OH 44118

Jason N

Job Details: 12/08/2022

Installed wash motor. Ran test cycle in entirety to clear codes. Op test good.

We serviced a

FRIGIDAIRE DRYER

Model FFSE5115PW

Near Shaker Heights, OH 44120

Jason N

Job Details: 12/08/2022

"Cc unit needs blower wheel/housing installedCustomer stated another company had diagnosed the unit with a cracked blower, stated it would need replaced. Ran dryer op test, verified that there is no airflow from unit, unit then faults into an EF1 fault code. Found blower wheel separated from motor shaft, wheel insert had broken away. Replaced blower wheel/housing assembly using customer supplied part. Ran dryer operation test, good airflow at outlet, no faults. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Strongsville, OH 44136

Manny

Job Details: 12/08/2022

Replaced parts listed unit is cooling and dispensing. Opt test ok advise customer to allow 24 to 48 hours for temps to equalize

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Joe O

Job Details: 12/08/2022

Cc: water hammeringFound water pressure causing pipes to jump when solenoid shuts on valve. Need water hammer device or lines secured. Unit functioning as designed. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Wickliffe, OH 44092

Joe O

Job Details: 12/08/2022

"Cc: not operatingCustomer had power shut off at breaker. Customer turned power on, unit started up. Found unit not heating. Only receiving 120v. Customer has a blown fuse. Customer replaced fuse. Tested. Op test ok"

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWC

Near Kirtland, OH 44094

Dan H

Job Details: 12/08/2022

"Installed new evaporator fan motor, op test good"

We serviced a

JENN-AIR COOK TOP

Model JEC9536BDS12

Near North Royalton, OH 44133

David R

Job Details: 12/08/2022

Replaced RF switch and element. Good. Op Test Ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2021TFD

Near Euclid, OH 44132

Joe O

Job Details: 12/08/2022

"Cc: not cooling properlyFound temps in ff at 60 degrees, freezer at -7 degrees. Found fan tower frosted up. Evap fan not running. Found freezer door does not have good contact with cabinet. Adjusted door. Found evap fan is receiving proper power. Needs evap fan; ordrng 1 5304521244 (Evap fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Middleburg Heights, OH 44130

David R

Job Details: 12/08/2022

"Replaced both UI and main control and harness. Ran diagnostics, all components working. Give 24 hrs to cool and 24-48."

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Moreland Hills, OH 44022

Brian M

Job Details: 12/08/2022

Cc unit not turning on Found ui not responsive But getting power Reseated connection Ui turned on Advised it may be a control issue ; ordrng 1 W11441687 (Control) and 1 SHIPPING (shipping and handling)

We serviced a

GE DRYER

Model GFDR270EH0WW

Near Solon, OH 44139

Brian M

Job Details: 12/08/2022

"Cc of thumping Found drum damaged ; ordrng 1 WE21X10026 (drum assembly) and 2 WE03X10016 (roller asm wheel)s, used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Aurora, OH 44202

Brian M

Job Details: 12/08/2022

Cc of damaged Found inner and outer door damaged Needs rebuilt ; ordrng 1 W11377160 (Brace) and 1 W10920232 (Hinge) and 1 W11573702 (Hinge) and 1 W11416792 (Panel) and 1 W11559689 (Inner door) and 1 W11088985 (Bracket)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/08/2022

Unit working as design but customer said it happens intermittent I advise when it start to not heat at all to call us for service

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Westlake, OH 44145

Gabriel P

Job Details: 12/08/2022

"Factory reset unit and clean lint trap,advise to monitor,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KWH0

Near University Heights, OH 44118

Jason N

Job Details: 12/08/2022

Installed tub gasket. Ran wash test for several minutes. Checked for leaks. No leaks found. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Brook Park, OH 44142

Angel

Job Details: 12/08/2022

Replaced console and panel tested opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ

Near Cleveland, OH 44134

Corina B

Job Details: 12/08/2022

"Replaced the float, gasket and housing. Started a cycle. Opt test ok w"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Ravenna, OH 44266

Brian M

Job Details: 12/08/2022

Cc no ice Found e5 error ALso heater open Needs ice maker and heater ; ordrng 1 W11579560 (Icemaker) and 1 W11087201 (heater)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 12/08/2022

"Cc that the unit fills up and the drains the water and shuts off. Ran diag found error code F8e1 Ling fill no fill. Ran auto test, pass, ran calibration and stared a quick cycle, unit fills up and then shuts off. Unit needs new control. New that was replaced was defective.; ordrng 1 W11170319 (Control)"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rocky River, OH 44116

Manny

Job Details: 12/08/2022

"Cc unit has a whole on bellow and black stuff like mold during wash, verified and hole on bellow and mold in dispenser housing and on the water spout, unit needs a bellow and advise customer how properly clean the mold from unit. ; ordrng 1 WPW10237499 (bellow)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Cleveland, OH 44120

Marie V

Job Details: 12/08/2022

"Cc that bottom is not cooling. Confirmed. Found freezer fan not operating, getting 120V. Replaced fan from t/s. Tested it, set temps to recommended. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25FGBT02

Near Cleveland, OH 44119

Joe O

Job Details: 12/08/2022

"Cc: leakingFound unit leaking from filter housing. Water lines running to filter housing corroded. Needs water filter housing Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with aninline valve. ; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Painesville, OH 44077

Dan H

Job Details: 12/08/2022

"Customer complaint of f8e4 error code, no water found in drip tray, no leaks found, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ravenna, OH 44266

Brian M

Job Details: 12/08/2022

Cc unit not washing properly Found drain hose on floor Advised on installation Also found lid lock broken Replaced

We serviced a

JENN-AIR COOKTOP ELE

Model JED3430WB00

Near Gates Mills, OH 44040

Jason N

Job Details: 12/08/2022

"Cc unit burners not workingChecked burner operation, found LR, RR and RF burners will only sometimes work on a high setting, no other power levels will work. These burners will need the infinite switches replaced. The cooktop glass is cracked over the left rear side. Quoted customer glasstop replacement in addition to the switches due to the fact the glass will completely break if a repair is attempted. Customer is not repairing at this time, estimate only; ordrng 1 W10163206 (Glasstop) and 1 WPW10215034 (Infinite switch) and 2 WPW10222828 (Infinite switch)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Olmsted Township, OH 44138

David R

Job Details: 12/08/2022

"Cc no cooling. On low 25 in vacuum high 150, off equalized at 10 for low/high side. Put 140-150 nitrogen in there. Sat with nitrogen for 30-40 mins. Called techline. Went over reading, also used UV light on all line. No outside leak. Techline put down as micro inside leak. Non repairable."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cleveland Heights, OH 44106

Manny

Job Details: 12/08/2022

"Cc unit leaking water, verified and unit leaking the moment water started coming in, pull out and noticed water coming from the sump pump found Oring out and broken, unit will need wash motor replaced, ordering pump motor!; ordrng 1 W11460946 (Pump&motor)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Gabriel P

Job Details: 12/08/2022

"Replace control,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Highland Heights, OH 44143

Joe O

Job Details: 12/08/2022

"Arrived, customer stated they needed left ff door as well. Found gouges in left ff door. Needs left ff doorDid inspect right door. No scratches or dents. Will install next visitOffice to reschedule ; ordrng 1 W11518741 (Ff door left)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL01

Near Kirtland, OH 44094

Jason N

Job Details: 12/08/2022

Installed inlet valve. Checked for leaks. Ran dispense test. No leaks. Op test good.

We serviced a

GE REFRIGERATOR

Model GFSS6KKYCSS

Near Jefferson, OH 44047

Dan H

Job Details: 12/08/2022

"Customer complaint that unit is not cooling properly, freezer section temperature at 44 degrees, freezer section temperature at -8 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, part is no longer available ; ordrng 1 WR13X10808 (Ev fan/cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44111

Marie V

Job Details: 12/08/2022

"Cc that unit was shaking in spin cycle. Ran diag, no error codes. Pushed down Basket, it bounce once. Pass. Explain cust of off balance load. And to have unit on cement for it to be steady. Ran calibration. And auto test . Also advise load size. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Brook Park, OH 44142

Angel

Job Details: 12/08/2022

"Cc that unit preheats but will not keep temperature he stated he replaced the temp sensor already. Took off bake element cover and element shorted will need bake element replaced customer asked if we can just order part that he will i stall himself. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Ravenna, OH 44266

Brian M

Job Details: 12/08/2022

Cc unit not making ice after filter change Found fill tube clogged Cleared ice OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Corina B

Job Details: 12/08/2022

Replaced the tank. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Chesterland, OH 44026

Joe O

Job Details: 12/08/2022

"Cc: condensation build up, freezer switch freezingFound condensation build up on evap panel, and around the switch area. Found gasket barely making contact with cabinet on the top of the door. Adjusted door. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model RB275PXK0

Near Mentor, OH 44060

Jason N

Job Details: 12/08/2022

"Cc unit upper oven not heating properly. Ran bake test, broil element is getting hot but bake element is not heating. Shut off breaker to unit, checked resistance on bake element. Bake element reading open, will need replaced. ; ordrng 1 WP308180 (Bake element)"