Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit stopped working, started normal dry cycle, unit spun and heated, unit is operating as designed"

Near Center Ridge Rd, Rocky River, OH 44116
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "Cc that the unit will not agitate. Found the wash plate stripped in the splines to the gear case our warn. ? Will need a gearcase and wash plate. ; ordrng 1 W10609476 (Wash plate) and 1 W11035751 (Gearcase), used 1 Shipping from stock"

Near Hummingbird Cir, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWC565FW1 Replaced part. Tested. Ran diagnostics test and calibration. Good. Op test ok

Near Amherst Ave, Lorain, OH 44052
Joe O.

Joe O.

DRYER WHIRLPOOL WGD4850HW0 Installed latch. Ran test cycle. Op test ok

Near E 167th St, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER AMANA NFW5800HW0 The unit is leaking from the dispenser I will replace the bellow on my return visit there is a lot of rubber shrapnel inside the Bello should be replaced regardless even though it’s not ripped; ordrng 1 W11465532 (DISPENSER )

Near Althea Dr, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVWB725BW0 "Customer complaint that unit is leaking, unit is completely taken apart, evidence on rotor and floor of grease and water leaking through to stator/rotor assembly, unit needs new bearings kit, stator, rotor, and rps sensor, customer does not want repair ; ordrng 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor) and 1 W10435302 (Bearing kit), used 1 SHIPPING (shipping and handling) from stock"

Near Louis Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 Motor is huming check all the other fuse pass latch good motor not starting customer never use unit also power good pass ordering motor customer will call office in case best buy replace unit ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near E 42nd St, Lorain, OH 44055
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS35FXSS8 "Customer complaint dw makes a deep sounding noise sometimes throughout cycle since our visit, unable to duplicate the sound, did find braided water hose pinched between floor and sump could be creating extra vibration, corrected supply line location"

Near Harley Hills Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFM404KPS0 The fill hose was on backwards it’s a flow protection water line op tested good

Near Leslie Rd, Rock Creek, OH 44084
Jeff M.

Jeff M.

FREEZER FRIGIDAIRE FFU17F5HWH "The unit is not cooling properly it’s about 30° inside the freezer at the coldest setting the compressor is rolling .6 A Freon charge is getting low need a new evaporator; ordrng 1 297414901 (EVAP) and 1 5303305677 (drier/filter), used 1 SHIPPING (shipping and handling) from stock"

Near Outrigger Cove, Painesville, OH 44077
Joe O.

Joe O.

RANGE WHIRLPOOL WFE505W0HS0 "Cc: error code, cook top gets hot by itselfCustomer stated she purchased under a year ago. Customer has lease agreement, advised customer I need pop with model and purchase date or svc. Found error code f2e1(shorted keypad). Found all connections good. Could not duplicate cooktop issues. Needs keypad ; saved tckt"

Near Quarry Ln, Richmond Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that the unit is not cooling. Confirmed. Unit is in a pool house. Advised cust the unit needs to be in a controlled atmosphere. Checked the evap ball of ice at the top right hand corner. Will need a compressor and evap. ?; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 WPW10507886 (Compressor), used 1 Shipping from stock"

Near Arborhurst Ln, Kirtland, OH 44094
Joe O.

Joe O.

WASHER MAYTAG MVWC465HW2 Cc: lid lock issueFound standing water in unit. Canceled cycle. Found error code f0e5(off balance). Suspension checks good. Ran auto test and calibration. Ran normal cycle. Ran drain and spin. Unit functioning as designed. Advised on loading. Op test ok

Near Noble Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

WALL OVEN WHIRLPOOL IBS330PVM00 Installed blower. Ran test bake. Op test ok

Near S Taylor Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300ESS01 CC that the ice maker is not working. Found the ice maker not cycling. Replaced the ice maker from t/s. Optest ok; used 1 W10884390 (Ice maker) from stock

Near Hummingbird Cir, Westlake, OH 44145
Jason N.

Jason N.

DRYER MAYTAG LDE8414ACE "Installed belt idler pulley and drive belt. Ran dryer op tests, good tumble and heat. Op test good."

Near Karen Isle Dr, Richmond Heights, OH 44143
David R.

David R.

WASHER AMANA NTW4516FW3 "Replaced parts. Wiped up all grease. Ran diagnostics test. Good, op test ok"

Near Annis Rd, South Amherst, OH 44001
Jason N.

Jason N.

DRYER KITCHENAID KEHS01PMT0 "Cc unit not starting Unit will power on, will not start cycle. Checked belt and switch, checks good. Checked control board, found 2 burnt solder joints and traces on motor relay. Unit needs control board. Control (3980062) is nla for this unit."

Near High Country Dr, Chardon, OH 44024
Jeff M.

Jeff M.

WALL OVEN MAYTAG CWG302 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near N Lake St, Madison, OH 44057
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5500XW2 "Installed hub, calibrated, op test good"

Near Ira Ave, Cleveland, OH 44144
Dan H.

Dan H.

DRYER MAYTAG MED7230HW0 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, checked element, thermal fuse , thermostat , thermal it off, all good, advised customer that they need an electrician to correct power supply"

Near W 211th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

OTR MICROWAVE MAYTAG MMV1175JZ0 A lot of vegetables like carrots green beans green peppers have a high iron content which causes sparking this is completely normal

Near Pebble Creek Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR GE PYE22PSKBSS "Drain pan clogg correct issue by steaming ice and clean tube,opt test ok"

Near Roxbury Park Dr, Bay Village, OH 44140
Corey L.

Corey L.

RANGE MAYTAG MGR6600FZ1 "Customer complaint oven not staying hot after preheat, replaced ignitor, screw for burner not tight, also mouse feces in pan under bake burner, found outlet not grounded properly advised to have an electrician ground outlet , customer added two prong adapter using screw to ground through tab for the meantime, tested to 300, unit preheated to 300, customer said moving up degrees after preheat it didn’t light, restarted bake cycle for 340, burner lit, op test good"

Near W 22nd St, Cleveland, OH 44109
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 "Cc: leakingFound dog hair built up in bellow, and on lower door. Found unit leaking from bellow. Advised customer to ensure the bellow and door glass are clear of debris prior to starting a load. Cleared hair. Tested. Op test ok"

Near Dewitt Dr, Highland Heights, OH 44143
Corina B.

Corina B.

WASHER WHIRLPOOL CAE2795FQ1 Replaced the control and wire harness. Ran a calibration. Started a drain and spin. Optest ok.

Near Detroit Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMHW01 The door was left open the frost is gone already and the ice tray was in the wrong location preventing the icemaker to make ice

Near Billow Beach, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR AMANA ARB1914CW "Cc unit freezer not freezing product fully, and ff section freezing productCustomer stated veggies are starting to freezing on top shelf. Advised customer to avoid placing liquids or high moisture content produce such as veggies on top shelf near damper opening. Found side of liner hot to the touch, checked condenser condition, coils are ok, found rear panel vents completely clogged with lint/dust, no exhaust airflow for condenser fan. Wiped off rear panel, good airflow, liner already starting to cool. Advised customer this will cause unit to work harder and not cool properly. Op test good."

Near Independence Dr, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint dw making a thumping noise when filling, confirmed, found fill valve failed not fully opening, replaced with ts surplus valve, op test good; used 1 W11175771 (XX TS SURPLUS XX VALVE) from stock"

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Customer complaint door swings open by itself once opened, confirmed door opens fairly quick on its own after seal is broken on ff door, unit is off of rollers, adjusted feet to max and leveled, door does not open now, op test good"

Near Pellett Dr, Bay Village, OH 44140
Corey L.

Corey L.

DRYER MAYTAG WED8500DC4 "Customer complaint dryer making squeaking noises, confirmed found belt pulled failed, quoted to replace rollers and pulley with ts kit, ok, replaced rollers and pulled and oiled, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Cahoon Rd, Bay Village, OH 44140
Dan H.

Dan H.

DBL WALL OVEN JENN-AIR JJW8630DDS "Customer complaint that oven is burning things, ran diagnostics no error codes found, oven temperature sensor is reading room temperature, started bake for 350 degrees, temperature after preheat at 370 degrees, adjusted temperature offset down 20 degrees, op test good"

Near E Carroll Blvd, University Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit stopped working and pump came on, found unit in continuous drain mode, canceled, started normal wash cycle, unit filled to normal water level and began agitating, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Wheeler Rd, Garrettsville, OH 44231
Corey L.

Corey L.

DRYER KENMORE 110.7090299 "Customer complaint dryer not working after a flood in basement, confirmed, gas line not hooked up and a new line is in bag still on unit, pressing start button the dryer motor hums, motor is corroded but spins by hand, ignitor started to glow, found motor failed, unit needs motor replaced; ordrng 1 279787 (motor), used 1 SHIPPING (shipping and handling) from stock"

Near Ponciana Ave, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAW00 "Customer complaint that unit is leaking water, confirmed, found fresh food section evaporator drain tube clogged, cleared out, op test good"

Near Canada Rd, Mantua, OH 44255
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint none of the tones work for timers, preheating or any selections, confirmed tone settings are at max and no tones working, unit wifi is off, advised customer to have WiFi on for unit to receive updates, ordering console ; ordrng 1 W11297709 (console)"

Near Covington Pl, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed new door gasket, op test good"

Near Melody Ln, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER GE GTWN4250D0WS "Installed new control, op test good"

Near N Laguardia Pkwy, Strongsville, OH 44136
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5090JW0 "Customer complaint washer wrench icon popped up after starting and door locked now it won’t unlock or wash, confirmed unit in flood mode, unlocked door and emptied unit Through drain filter with shop vac, nothing found in drain except excess suds and advised only 1-2 tbsp of he detergent, ran diagnostics found found F24 over flow, and f11 phantom code, unable to get through test cycle, unit stuck on drain test c03, unit timed out test and gave f03 drain pump fault, ordering control and drn pump; ordrng 1 W11046209 (pump-water) and 1 W11334605 (TIMER/ACU)"

Near Northview Rd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge warming up ice not being made much then fridge really warmed up found frost on back wall and defrosted about a week ago, Temps were at 40 in ff and 18 in im comp., thermistors checks pass, no pointer for placement, ice in mold, advised to monitor ice production bin should fill within 72 hrs"

Near Edwards Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DW4 Checked fuses all the fuses checked good. units not heating up I do not hear the relay clicking on the main control needs a new main control customer does not want an estimate

Near Lockwood St, Geneva, OH 44041
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint that after we left water would not enter unit, ran manual test cycle both valves open, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Parkmount Ave, Cleveland, OH 44135
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, found unit leaning forward, leveled unit, op test good"

Near Bayes Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint frost on freezer door won’t shut all the way, confirmed, found gap in liner to cabinet on top frz corners, also can see at least a 1/4” bow on frz top of cabinet across face, called wpl tl Spoke with Austin, wpl trade care team to be in touch with customer within 48 hrs to exchange unit"

Near Roycroft Ave, Lakewood, OH 44107
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not shutting off, confirmed, installed new timer, op test good"

Near W 86th St, Cleveland, OH 44102
David R.

David R.

DRYER AMANA NED4655EW1 "Cc unit not drying properly. Went to check vent outside, no airflow. Vent coming off unit is completely clogged up, debris and water. Let customer know and showed them, recommended getting a professional to clean it. Unit is heating. Op test ok"

Near S Mill St, Wellington, OH 44256
Dan H.

Dan H.

WALL OVEN CALORIC RXD214 "Customer complaint that oven is not heating, started bake for 350 degrees, igniter did not glow, igniter is only receiving 22vac, unit needs new thermostat, no parts look up available"

Near Summer Ln, Brooklyn, OH 44144
David R.

David R.

RANGE WHIRLPOOL WFG515S0JS0 "Replaced part. Tested oven, bake/broil. Good. Both working, op test ok"

Near Wrightway, South Amherst, OH 44001
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BB2 "Installed new regulator, op test no good , unit needs new oven valve, customer will call us later to continue with repair; ordrng 1 WP98014893 (Valve)"

Near W 151st St, Brook Park, OH 44142
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc sometimes cannot get ice/water. Reviewed notes from last visit. Little dent on left side door where it meets the door switch. Placed door spacer from t/s. Tested, good. If anything further pops up with door. We will order a new door out. Otherwise. Good. Op test ok; used 1 WP2177331 (DOOR SPACER) from stock"

Near Hunter Lake Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT311FFFH00 Cc unit frosting in freezer section.Found small amount of frost buildup in freezer section. Small gap on upper gasket and upper left corner. Steamed gasket and stretched. Advised customer to allow 1 hr for gasket to cool. Op test good.

Near Rowley Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JS48SEDBDA "Found the condenser was very dirty which would cause the fridge to continuously run. Customer also wants a water filter . He told me he could install it; ordrng 1 EDR7D1 (filter), used 1 SHIPPING (shipping and handling) from stock"

Near Jamie Dr, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE GE JB705TT2WW "Lock is getting power. Unit needs a new lock ; ordrng 1 WB14T10084 (latch asm motorized), used 1 SHIPPING (shipping and handling) from stock"

Near Chardon-Windsor Rd, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 The unit has Frost and moisture buildup inside the unit. I silicone a few holes in the cabinet also adjusted the doors at sits correct unit should be OK

Near Debonaire Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new part unit tested good

Near Deepwood Ct, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JSD2789AES The drain was frozen I teamed the unit op tested good

Near Snell Dr, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 CC that the ff is not cooling. Found a block of ice on the evaporator. Steamed out the evap. Replaced the thermistor from t/s. Optest ok; used 1 WPW10384183 (Thermistor) from stock

Near Ridge Rd, North Royalton, OH 44133
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc unit not working Found UI dead Was able to enter diagnostics Found error f6e2 and f6e3 Needs UI and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

Near Porter Rd, Rootstown, OH 44272
Corina B.

Corina B.

REFRIGERATOR MAYTAG M1TXEMMWB04 CC that there is water leaking in the ff. Found the drain hole blocked with ice. Steamed out the drain hole. Used a piece of copper wire around the heater to the drain hole. Optest ok.

Near Stoney Creek Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

DRYER MAYTAG MEDC465HW0 The breaker was tripped causing the unit not to work I reset the breaker unit tested good

Near Foxfire Dr, Painesville, OH 44077
Jason N.

Jason N.

WINE COOLER WHIRLPOOL WUW55X24HS0 "Installed control board, op test no good. Checked power from l.v. Dc transformer. Not receiving 14.5v from transformer, found transformer primary windings open. Unit needs transformer. ; ordrng 1 W10782189 (invrtr-box)"

Near Delaware Dr, Cleveland Heights, OH 44106
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced part. Tested. Good. Let customer know to keep an eye out on it, if anything pops back up to contact customer service. Op test ok"

Near Kinzel Rd, Avon, OH 44011
Corina B.

Corina B.

RANGE AMANA AGR5330BAW3 Replaced the main control. Optest ok

Near Seneca Blvd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER MAYTAG MAH6500AWW The water the customer noticed inside the drum was inside the counterbalance rings explain to them that is perfectly normal and comes like that from the factory. I took the front panel off the washing machine we inspected inside the unit we saw no signs of leaking I checked the front gasket I could not find a rip the gasket appears to be in one piece

Near Players, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR GE CYE22TSHHSS "CC that the ff is not cooling. The ff evap is not running will need a new evap fan. Cust can install part. Called office to run cc, I was not able to run the card. ; ordrng 1 WR60X26866 (Fan), used 1 Shipping from stock"

Near Meadow Ln, North Royalton, OH 44133
Jason N.

Jason N.

RANGE WHIRLPOOL WOD51ES4ES01 Cc unit oven door handle looseConfirmed upper oven door handle loose on right side. Found nut had fallen off handle screw stud. Retrieved screw from inside of door. Reattached using some blue loc-title. Op test good.

Near Washington Blvd, University Heights, OH 44118
Corina B.

Corina B.

DRYER WHIRLPOOL WED94HEXW0 CC that there is a noise when running the unit. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Cleaned the inside of the dryer. Optest ok. ; used 1 4392067 (Dryer repair kit) from stock

Near Turning Leaf Trail, Brecksville, OH 44141
Corina B.

Corina B.

WASHER WHIRLPOOL CHW9160GW0 Replaced the control and latch. Cleared code. Started a cycle. Optest ok. Brought core back for return

Near Detroit Ave, Cleveland, OH 44102
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBW01 "Customer complaints of leaking water from fridge drain pan and ice maker not working,found no error codes on ice maker also found ice maker off and temperature on fridge was 49 degrees and freezer 39 degrees also,fridge drain pan crack in half thats why leaking,found no frost on either evaporator just a little on cap tube,compressor also is loud and over heating pressure on gauges read 0 need compressor evap and dryer customer will not repair"

Near Oak Tree Dr N, Lorain, OH 44053
Corina B.

Corina B.

RANGE WHIRLPOOL WFG525S0HZ0 Replaced the spark module. Optest ng. Checked power to spark module 0 volts. Will need a main control ; ordrng 1 W11317846 (Control)

Near Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Start device was clicking and not starting compressor replace from truck stock compressor started temp start to drop after waiting for few minutes,opt test ok ; used 1 8201786 (STARTER) from stock"

Near Jenee Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace all parts,opt test ok"

Near Stonefield Dr, Avon, OH 44011
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92500WW01 Cc of error Found error of f1e1 Replaced control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near W Homestead Dr, Aurora, OH 44202
Jeff M.

Jeff M.

DISHWASHER KENMORE 587.151494 "Timer is stalling needs replaced est only ; ordrng 1 154495901 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Shore Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 "Ran manual test fill hot water and cold no leaks on valve also also fill basket half way no leaks checked underneath and back panel no sign of leak cannot duplicate the unit issue at the moment,opt test ok customer also said she ran unit 5 times after it happen and it did not leak"

Near Long Cove, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc unit water and ice not working Found bladder to be frozen due to lower temps in fridge Defrosted bladder OP Test Ok

Near Haskins Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDI24SEWH3 "Cc unit not powering on. Checked power into unit, good at 123v. Checked thermal control fuse, checked open. Unit needs thermal control fuse.; ordrng 1 675796 (fuse,thermal)"

Near Fairmount Blvd, Cleveland, OH 44118
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Spoke to customer about residue Shared an article that whirlpool had about this issue Ran auto test and calibration OP Test Ok

Near Bainbrook Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2067AES4 Installed control board and programmed it OP Test Ok Advised to give it 24-48 hours to cool OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Devonshire Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR ELECTROLUX FRT18KD3AW4 "Cc unit not cooling.Customer states it’s warmer then it should be in ff section, product is spoiling after only a few days. Temped ff section, reading 49. Freezer section at 25 degrees. Checked frost pattern on evap, heavy frost on first 2 coils. Unit has refrigerant leak. Found corroded copper lines inside evap drain tray, most likely where the leak is. Could not find on parts lookup, called SM, he said it’s part of the condenser (241861901) which is not available. Office to call property manager to advise. ; saved tckt"

Near Silsby Rd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR GE n/a Cc unit not cooling well Found condenser packed with dust cleared 80% of what I could get Normal frost pattern returned to evap Advised to watch for 48 hours

Near Coy Ln, Chagrin Falls, OH 44022
Dan H.

Dan H.

RANGE KENMORE 790.7136271 "Customer complaint that oven is not heating, ; ordrng 1 316489403 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

Near Erwin St, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHW Called whirlpool to state findings They advised to install a piece of foam to door so switch actuated all the time. Customer to install foam square ; ordrng 1 WPW10221048 (spacer)

Near Tallmadge Rd, Rootstown, OH 44272
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ1 "Cc debris is collecting underneath bottom door seal. Let customer know that water can collect underneath and sometimes debris can be left there as well. Advised to use dishwasher cleaners and will have to wipe area. Unit does not have an active filter for debris to collect into and customer can clean. So will need to wipe down more often. Called techline Dave, agreed on diagnosis. Said the bottom of door is kind of like a dead area, water runs off door and can collect water and debris under door. Will have to wipe and use dishwasher clean to ensure area gets as clean as possible. Unit test good. Leveled. Op test ok"

Near Maria Ln, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9151YW00 "Did adjust legs before running it ran drain spin it rock a little bit but then it was spinning normal call bj on face time cause unit had a vibration explain customer it is normal to vibrate she said it never did that before show unit to senior tech bj and he said is working as design ,opt test ok"

Near Langford Ln, Avon, OH 44011
Brian M.

Brian M.

WASHER AMAN NTW4516FW3 Customer showed pop took pic Cc unit not powering on Found no indicator light on and no selections are able to be made Replaced control using truck stock Ran auto test and calibration OP Test Ok ; used 1 W1116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock

Near Northview Dr, Middlefield, OH 44062
Brian M.

Brian M.

REFRIGERATOR AMANA n/a "Cc unit not cooling Found evap frosted over Unit not going into defrost Found bimetal stuck open and defrost timer shorted Needs bi metal and defrost timer ; ordrng 1 R0131577 (timer-def) and 1 WPC8972006 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

Near Spencer Rd, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replace pump motor,checked for leaks no leaks opt test ok"

Near Kettering Ct, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Cc unit not cooling. FZ frosted over with ice. Customer had unit unplugged for 2 weeks, unplugged upon arrival. Cannot get accurate diagnostics, let customer know unit is suppose to be plugged in 24 hours prior to us coming. Going off what customer says, unit frosted over. Plugged in, let unit reset. Gave about 15 mins. Plugged unit into watt meter. Put into diagnostics. Service test 1 reading 11 watts. Fans are working and damper working. Can feel the FZ getting cold, was at 50* now around 41*. Let customer know to put water bottles in unit, give 24 hours. Will cool now and should be ok til we come back to replace parts. Ordering harness and control. Place on cancellation list for Friday the 7/24 if possible. ***can parts check and see if that is correct harness’s where thermistor/bi metal is located. ; ordrng 1 12002355 (thermistor kit) and 1 W10886932 (harns-wire) and 1 WPW10637328 (cntrl-elec)"

Near Dover Center Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 "Replace control,ran calibration,pass opt test ok"

Near Rivercliff Dr, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Call tech line spoke to tj had me to replace 2182381 is and updated file number also to clear the return air flow ; ordrng 1 WP2182381 (bimetl-def)

Near Tomahawk Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDP01ILBS0 "Replace user interface,opt test ok"

Near Usher Rd, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GAFZ21XXMK01 Call tech line spoke to robert amp reading was 2.6 little to high he said it will need a compressor customer will not fix he also said is common to have two parts go bad

Near Hazelwood Run, North Ridgeville, OH 44039
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD93EC0AS00 "Cc unit will randomly power off during useCustomer stated display will go blank randomly during oven use, but will return moments later. No other issues other then that. Ran diagnostics found codes f1e0 for internal error and f6e1 for runaway temp.Found service pointer for blower fan loud and/or display resets or blanks out during use. WP advises order new blower fan and control kit. Customer not repairing at this time, will consider. Estimate only at this time."

Near W Legend Ct, Highland Heights, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc bracket is bent. Bracket that holds wires in at left door is damaged. Checked,no wires are cut or damaged. Ordering bracket; ordrng 1 W10499011 (bracket)"

Near Deer Run Dr, Middleburg Heights, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507EBL01 "Cc of water filter not coming out. Found the notched on filter itself had a divot, not slowing it to turn, had to use a little flathead screwdriver to pry it over. Showed customer, let them know. Installed new water filter . Customer to purge. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Lindbergh Blvd, Olmsted Falls, OH 44138
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DW3 "Cc unit codes f6e3 and shuts downCustomer stated it started working again, but then started acting up. Ran diagnostics, confirmed code f6e3 for acu cannot hear ui. Unit needs UI console and main control. Customer not repairing at this time, estimate only."

Near Ravenna Rd, Chardon, OH 44024
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc ice maker not working. Went into service mode test 56, Icemaker error code, E2 lost position. Went through different Icemaker test and motor is not turning or trying to find home position. Test 45, water is getting to Icemaker, line is clear. Test 36 ice box fan is working. Tested voltage coming to Icemaker, not giving correct 14vdc. Less than 1. Will need main control and Icemaker. Customer calling whirlpool. Do not order parts ; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Clare Ct, Strongsville, OH 44149
Corey L.

Corey L.

RANGE GE JBP78D0D2WW "Customer complaint after installing element there was a spark when pushing oven back to wall so it was unplugged, found prong to element bent out enough to touch frame creating spark, bent in to test sparking theory, op test good, only charging svc"

Near Loyola Rd, University Heights, OH 44118
David R.

David R.

FREEZER WHIRLPOOL WRF535SWHZ04 "Cc FZ was frosting up and at one point defrosted everything, as of today frost is all over FZ. Found that the slides are not functioning correctly, getting stuck when opening/closing. No gaps in FZ gasket but recommended to steam. Control no burn marks but from symptoms jaz board is messing up. Ordering slides and control. ; ordrng 2 W11265130 (slide)s and 1 WPW10503278 (refer elect cont brd)"

Near Meadow Trail, Strongsville, OH 44149
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFTR2021QSBA "CC that the unit is not cooling. Checked the fans, running. Checked the compressor is running. Checked the evap no frost pattern. Will need an evap and drier. ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier), used 1 Shipping from stock"

Near Kingsford Ave, Cleveland, OH 44128
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 CC that the clip fell out. Reattached the clip. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.

Near Chase Dr, Mentor, OH 44060
Joe O.

Joe O.

FREEZER KENMORE 253.2244241 "Cc: not cooling properlyFound temps at 45 degrees. Found evap fan not running. Unit has good frost pattern. Found sheet of ice on freezer floor. Needs evap fan motor, blade, and drain cleared. Customer does not want to repair at this time"

Near Melissa Ct, Twinsburg, OH 44087
Brian M.

Brian M.

WASHER WHIRLPOOL MVWC565FW2 Found new part damaged took pic Inspected washer found that what customer thought was dents was actually manufactured indents and match new part No issues found with washer Ran auto test and calibration OP Test Ok Customer is aware off design no need to reorder parts

Near Woodbend Rd, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW3 "CC that the unit is making a noise. Ran diag F0e3 overload f9e2 Water Ring Detected, Pump Drive System Problem, f7e9 Locked Rotor. Basket spins freely. Ran a calibration. Ran a Manuel agitate and spin. Started a rinse and spin with clothes. Advised cust to use 1-2 tablespoons of he detergent. Could not duplicate the noise . Optest ok."

Near Charmwood Oval, Solon, OH 44139
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the unit is not dispensing ice. Found a wire to the door broken. Will need a new door. Door is no longer available. ; ordrng 1 W10367517 (Door)

Near Suzanne Ln, Solon, OH 44139
Joe O.

Joe O.

DRYER MAYTAG MEDB766FW0 "Cc: wrinkled clothingFound unit water supply was hot water. Unit designed to work with cold water. Ran test cycle, unit is cycling heat and has good air flow. Op test ok"

Near Longmeadow Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW I plug the unit in I could not even get it to turn on there is power to the unit. control board and user interface; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)

Near Dillon Dr, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Cc: frost and freezer burn in freezer, ice tastes like garlicFound temps in freezer section at 12 degrees. Customer states products form moisture in the bags and containers when put in the freezer then turn into frost. Customer has freezer over stocked, vents are blocked. Gaskets are sealing. Could not find any air leaks. Advised customer there is nothing in the ice maker to cause it to taste like garlic. Checked temps with thermal couple got temps of 7 degrees. Unit functioning as designed. Op test ok"

Near Sunset Rd, Mayfield Heights, OH 44124
Joe O.

Joe O.

DRYER MAYTAG MED5100DW1 Cc: not drying properlyFound outside vent is not opening to allow air to flow. There is a water pipe in the way of the vent(took pic). Found error code f4e3(restricted air flow). Needs plumber to move pipe. Unit functioning as designed. Op test ok

Near S Turtle Trail, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc: ui not seated properlyReseated ui. Op test ok

Near Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Cc: unit not sitting levelAdvised customer the unit has no rear leveling. Advised the floor is not level. Unit functioning’s designed. Op test ok

Near Rockwood Dr, Kirtland, OH 44094
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "CC that the unit is not dispensing ice. Found the pins on the plastic tab broken. Will need a new bracket. ; ordrng 1 WP2180226 (Bracket), used 1 Shipping from stock"

Near Granada Blvd, Warrensville Heights, OH 44128
Joe O.

Joe O.

WASHER MAYTAG MHW5630HC0 "Cc: not working, error codesUnit displays err. Could not enter diagnostics. Needs control and ui; ordrng 1 W11322901 (cntrl-elec) and 1 W11325569 (cntrl-elec)"

Near Sunset Dr, Warrensville Heights, OH 44122
Brian M.

Brian M.

WASHER MAYTAG MHW5630HC0 Installed control and dispenser Ran auto test OP Test Ok

Near Fairview Ave, Atwater, OH 44201
David R.

David R.

DRYER MAYTAG MED5630HW1 Replaced part. Good. Op test ok

Near Creekside Ln, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Replaced parts. Tested. Filter drier clogged twice. Recovered refrigerant, replaced comp, evap, and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"

Near Brighton Dr, North Olmsted, OH 44070
Brian M.

Brian M.

DRYER MAYTAG MED5630HC1 Cc unit not drying well Found unit operating as design but venting system to long to vent properly Advised to install vent fan or find different route to vent it OP Test Ok

Near Fairview Ave, Atwater, OH 44201
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH32519HZ4 Replaced part. Asked customer about lights in unit. Said they are coming on and going off like they should. Ran unit a couple of times. Good. Made it all the way through. Op test ok

Near W 225th St, Fairview Park, OH 44126
Dan H.

Dan H.

RANGE WHIRLPOOL MGR5770ADW "Customer complaint that oven is not heating properly, started bake for 350 degrees, igniter glowed burner lit, oven heated up to 350 degrees, unit is operating as designed"

Near Grosvenor Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DRYER KENMORE 86673100 "Customer complaint that unit is making a loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"

Near N St James Pkwy, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE FRIGIDAIRE PLES389ECC "Customer complaint of f30 error when trying to use anything, confirmed, error is for temp sensor, temp sensor checks pass, unit needs control and harness, mouse droppings built up under unit, control and harness no longer available 316418735, 318224941, called Steve with diagnosis, steve did not answer, informed customer of repairs needed; used 1 SHIPPING (shipping and handling) from stock"

Near Bell St, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FRT17B3AZ3 "Cc unit freezer not defrosting Checked defrost timer contacts, checked good, defrost heater resistance 40.2ohms, this is good. Unit needs defrost bimetal. ; ordrng 1 5303918202 (thermostat,defrost1680), used 1 SHIPPING (shipping and handling) from stock"

Near Lakeside Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR KENMORE 106.5909999 "Customer complaint that unit is not cooling, fresh food temperature at 64 degrees, freezer section temperature at 38 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat, customer does not want repair ; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

Near Eddy Rd, Cleveland, OH 44108
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 no answer they call me back on phone they are letting me in replace parts opt test ok

Near W 35th St, Lorain, OH 44053
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Customer complaint that unit is not draining, ran diagnostics, unit would not run test cycle, unit kept flashing 9-1(no drain) error code, canceled cycle, ran diagnostics again, all lights lit up, unit did nothing else, unit needs new control ; ordrng 1 W11410066 (CNTRL)"

Near Oakhill Rd, East Cleveland, OH 44112
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit stopped working, confirmed, installed new control, op test no good , still nothing working, 120vac to control, unit needs new control w11170317; ordrng 1 w11170317 (Cntrl)"

Near E 94th St, Cleveland, OH 44106
Corey L.

Corey L.

WASHER FRIGIDAIRE FTF2140FS2 "Customer complaint washer not draining water Fromm clothes, confirmed slow drain found in wall, unit is operating as designed"

Near Bell St, Chagrin Falls, OH 44022
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959SFZ4 "Cc unit not powering onChecked power at outlet, good at 123v. Checked power at control board, 0v. Checked power at j-box under unit, found hot wire burnt at wire nut connection. Cut out burnt wiring, replaced wire nut. Ran wash test then cancel drain. Op test good."

Near Trask Rd, Madison, OH 44057
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4800XQ1 "The unit in all manual tests op tested good I ran a tachometer test cycle tested good. automated test cycle tested good. The unit spins drains during an automatic cycled but the unit will throw a basket speed fault code needs a new control board estimate only; ordrng 1 W10745340 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Walnut Blvd, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replace parts opt test ok

Near Vermilion Rd, Amherst, OH 44001
Jason N.

Jason N.

OTR MICROWAVE MAYTAG MMV1175JZ0 "Cc unit good lamp and socket brokenFound broken end of lamp still inside bulb socket. Removed, did not see any sign of socket being broken. Replaced anyway using customer supplied pre Id part. Installed new lamp. Tested light, Illumination returned. Op test good."

Near Canyon Ridge Dr, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that the ice maker is not making ice. Cycled ice maker not cycling. Replaced the ice maker from t/s. Cycled, filled. Optest ok; used 1 W10882923 (Ice maker) from stock"

Near Walvern Blvd, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the unit is not working. Found the cold water is not coming into the unit. Will need a plumber. Optest ok.

Near Grovewood Ave, Parma, OH 44134
Gabriel P.

Gabriel P.

WASHER GE GTW460ASJ0WW Replace drive belt but unit still acting funny also has a weird clicking sound found error ui software version critical call ge tech line he said it needs a software update cause is not recognizing lid switch also to replace switch seen s working intermittently wh98r103510; ordrng 1 WH01X27954 (lid lock quick relea) and 1 WH98R103510 (SOFTWARE UPDATE )

Near W Main St, South Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the unit is not cooling and the contro is blank. Confirme. Control is not responding. Replaced he control from t/s. Programmed the control. Optest ok; used 1 Wpw10503278 (Control) from stock

Near Krueger Ave, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 Installed new part unit tested good

Near Kingsboro Dr, Conneaut, OH 44030
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2569YEM0 Replaced the paddle. Optest ok.

Near Forest View Dr, Olmsted Falls, OH 44138
Jason N.

Jason N.

WASHER MAYTAG MVWC200XW3 "Cc unit making a weird noiseCustomer recorded video of unit making noise.Ran auto test, unit making a grinding noise in agitation. Found belt pulley rubbing on belt guard. Pulley is wobbly on shaft, but nut is tight. Unit needs splutch/pulley. Replaced using truck stock. Ran wash test, found suspension springs weak, tub with water/clothing load will sit on floor, this caused the pulley to wear. Unit needs suspension springs.; ordrng 1 W10780048 (suspension7183), used 1 SHIPPING (shipping and handling), and 1 W10721967 (PULLEY) from stock"

Near Levan Dr, Painesville, OH 44077
Jason N.

Jason N.

GAS RANGE FRIGIDAIRE FFGF3054TWC "Cc unit oven door shattered and large boil burner not lightingReplaced outer oven door glass using customer supplied pre Id part. Tested RF quick boil burner, sparking and gas is flowing but ignition happening after about 10 seconds. Replaced orifice holder, cleaned up burner head, lot of buildup in the gas ports. Retested, same result. Unit needs burner head. ; ordrng 1 316262104 (burner cap cover) and 1 316438400 (burner,16/17k)"

Near Academy Ct, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2055DRH00 Cleared evap and installed evap fan motor Also found evap pan clogged cleared pan OP Test Ok

Near Fairchild Ave, Kent, OH 44240
David R.

David R.

DISHWASHER KITCHENAID KDFE104HWH0 "Cc same issue as last time. Unit is getting water. Wash motor not starting. Found 4-3, pump motor issue. Found same thing as last time, control not sending out power to pump. Replacing both at the same time. Also heater has a lot of discoloring and burnt spots, ordering as well; ordrng 1 W10703867 (heater) and 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Park Dr, Brook Park, OH 44142
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer filling with water, confirmed, ran diagnostics no errors, found valve leaking, customer unplugged unit when he heard drain pump kick on in flood mode, replaced valve, calibrated, op test good"

Near Century Dr, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer was having a cooling issue I installed the part also block the vent and adjusted the temp settings unit tested good

Near US-6, Andover, OH 44003
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed dispensers and rack cover OP Test Ok

Near Portage Pointe Dr, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR GE ZIS48NYB "Customer complaint fridge and freezer getting warmer, temps were 41 in ff and 28 in frz, compressor kicked on while getting unit info, evap has good frost pattern, found evap fan not running, evap motor WR60X30349 is out of stock, quoted for repair if we can locate part and gave customer part number to try to locate, parts dept to see if part can be located; used 1 SHIPPING (shipping and handling) from stock"

Near Hawksview Ln, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

DISHWASHER KENMORE 665.15113K216 "Replace drain hose,opt test ok test unit it drain"

Near Framingham Dr, Westlake, OH 44145
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint bake not preheating, confirmed, found ignitor failed, replaced with ts part, op test good ; used 1 12400035 (IGNITER) from stock"

Near Worthington Ave, Cleveland, OH 44111
Brian M.

Brian M.

DISHWASHER IKEA IUD7555DS3 Cc unit not starting on all cycles and leaking at float switch Replaced float switch and UI buttons Ran test on all cycles all seem to be functioning OP Test Ok

Near Reservoir St, Mantua, OH 44255
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JMW3430WP01 Call tech line spoke to bruce console getting 14 v dc console not responding it won’t even let get to diagnostics, customer will not repair

Near Beachcliff Row Dr, Rocky River, OH 44116
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5500XW2 "Customer complaint washer not ringing clothes out, and makes a loud noise, confirmed, found hub failed, unit needs hub asm; ordrng 1 W10324651 (hub), used 1 SHIPPING (shipping and handling) from stock"

Near Ira Ave, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Installed new door, op test good"

Near Woodside Ln, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Installed control. Ran auto test and calibration. Op test ok

Near Dewey Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 I was not able to find an issue there was no error codes stored into the machine unit tested good

Near Dodgeville Rd, Rome, OH 44085
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, confirmed, found ignitor failed, replaced its ts part, op test good; used 1 12400035 (IGNITER) from stock"

Near North Rd, Cleveland, OH 44111
Corey L.

Corey L.

RANGE FRIGIDAIRE FGGF3035RFC "Installed pressure regulator, op test good"

Near Gerald Ave, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"

Near Letchworth Rd, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR GE ZISS420NMAS "Cc not cooling. Temps is 35* in FZ and 49* in FF. Talked to Brian. No frost pattern on evap. Evap located in ceiling of FZ. Complete sealed system job. Broken/corroded wires to Icemaker, causing it not to work. Non repairable. Wires go right into cabinet. Fan not working correctly. Documented the wires. Gave estimate to customer. If customers want repaired, will need 2 techs, senior tech being one. 4-5 hours to complete. ; ordrng 1 WR49X10021 (refrigerator icing r) and 1 WR51X10056 (fill tube htr 10w) and 1 WR60X10185 (motor evap dc) and 1 WR84X10038 (evap asm w/heater) and 1 WR86X10021 (refrigerator suction) and 1 WR86X25269 (DRIER) and 1 WR87X20798 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Cady Rd, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSC42QVS02 "Installed new air damper, op test good"

Near Stubbins Rd, Brecksville, OH 44141
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5JHAXML00 Installed new part unit tested good

Near Montville, OH 44064
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Customer complaint that unit is not dispensing ice, confirmed, found ice maker thermistor hanging down, found evidence that ice maker is harvesting prematurely, unit needs new ice maker ; O-emld tckt"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR GE GFE29HSDASS "Cc unit temps spikingCustomer states ff section will periodically read 40-43 degrees when set at 36. Freezer is always normal. Ran diagnostics, no fault codes stored. All thermistor checks reading accurate temps. All fans operations checked good. Advised customer several variables that could cause this, ambient temperature at this time of year, how long doors are open, and also when unit goes into a defrost cycle. Advised customer to monitor, as long as temps return to setpoint, unit operation is normal."

Near Dogwood Ln, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Replaced cover, op test good"

Near Briarwood Dr, Olmsted Falls, OH 44138
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 Cc: door not closing properlyFound freezer floor completely frosted over. Found drain tube plugged up. Cleared drain tube and ice build up. Needs p trap; ordrng 1 W11190084 (tube-drain)

Near Chillicothe Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc unit still not making ice Found unit to have no icemaker errors ran several test harvest no issue Ran fill test no issue Advised to drop temps in freezer to help with ice production

Near Whisperwood Ln, Aurora, OH 44202
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc unit hard to latch Replaced striker and latch OP Test Ok

Near Parker Rd, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Could not install condenser at this time. Too difficult to remove and install as one technician. Will need second tech out to assist, preferably with lok-ring"

Near Glen Dr, Eastlake, OH 44095
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , installed new sump assembly, op test good"

Near Parkside Dr, Lakewood, OH 44107
Jeff M.

Jeff M.

COOK TOP KITCHENAID KICU500XSS01 The module assembly test to be replaced I call tech line and then I called safety departments they will cover the entire repair; ordrng 1 W10857230 (module), used 1 SHIPPING (shipping and handling) from stock"

Near Burrows Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404ESS2 This time found leaks coming from float switch gave customer estimate on part need he will try to fix him self if he can’t he will call us for repair

Near Windward Way, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDI02CRBS2 "CC that the unit is not working. Found the pump and motor are not running. Has 120 volts to the pump and motor. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"

Near Barrett Rd, Berea, OH 44017
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507HPS Installed new part unit tested good

Near Lakewood Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB965HC0 Call tech line spoke to david, explain him we replace control twice and console once also replace valve but valve is damage again they said customer may have strong pressure on the home that may be killing the valve also tech line said to make sure water pressure is not above 90 psi ordering valve when we get back will check pressure and ; ordrng 1 W11188329 (valve)

Near Stowaway Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOD97ES0ES02 Found error code f1e0 user interface failure and f1e2 stuck key shorted console getting 14v dc but not responding gave estimate customer going to call whirlpool for coverage on parts but if not she will contact us back if she wants to move forward with repair

Near Camelot Way, Avon, OH 44011
Corey L.

Corey L.

MICROWAVE MAYTAG MMV5208WQ1 "Customer complaint mw not heating, confirmed, found mag failed, unit needs magnetron, found mag and interior body covered for 10 yrs unit is under 10 yrs; ordrng 1 W10222507 (magnetron), used 1 SENIORDISCOUNT (senior discount) from stock"

Near Jacqueline Dr, Parma, OH 44134
David R.

David R.

WASHER WHIRLPOOL MVWC360AW0 "Customer said unit would not go past sensing, customer looked up and preformed diagnostics, said no error codes. Today, customer was telling me the problem and started it on regular cycle. Unit started normally, sensing locked and unlocked, locked again. Let unit run, advanced into wash cycle. Stopped cycle. Unplugged for 1 min, plugged back in, ran diagnostics. No error codes. Ran test mode, good. All components working. Ran calibration cycle. Tested on regular cycle again, advancing cycles. Op test ok"

Near Idlewood Trail, Strongsville, OH 44149
Brian M.

Brian M.

DRYER WHIRLPOOL WED5100HW0 Cc of noise Heard noise found noise actually being caused by a damaged blower wheel needs blower wheel Needs blower wheel ; ordrng 1 WP697772 (blower wheel)

Near Tupelo Dr, Bedford Heights, OH 44146
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2665XEW1 "Cc unit not dispensing water or making iceConfirmed no water will dispense. Checked water source in, good psi. All valves are receiving power when commanded. Able to dispense small amounts of water after removing and reinserting bypass cap. Unit needs filter head/reservoir assembly; ordrng 1 W10502642 (reservoir8588) and 1 WR02X11330 (union connector769), used 1 SHIPPING (shipping and handling) from stock"

Near E 214th St, Euclid, OH 44123
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID n/a Look at corina pvr ; used 1 SHIPPING (shipping and handling) from stock

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR n/a Customer cancel appointment unit is working again when is not working he will call for service

Near Aberdeen Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF520PADM7 Replace parts opt test okAlso notice they drill into the cabinet tub took pictures thats no good

Near Summit Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found drain hose on floor advise customer how it should proper be install she said that it was not agitating and not filling hose on floor was the issue,opt test ok"

Near Lakewood Ave, Lakewood, OH 44107
David R.

David R.

WASHER MAYTAG MHW6630HC0 See other techs PVR

Near Barr Rd, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc unit not dispensing water or ice. Ice bin is empty. Water not dispensing, just a little trickle, can here valves turning on. Took out water filter and used a by pass, worked correctly, water dispensing. Replaced water filter and tried, working correctly. Nice flow of water from dispenser, tried multiple times, good. Went to step 25 for Icemaker, cycled and called for water, water flow to Icemaker is good. Water filter could of been loose and not correctly in place. If happens again advising customer to replace water filter to see if problem still occurs if problems still persist order filter head reservoir W11346622. As of today, everything checks good. Op test ok"

Near Admiralty Dr, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR KITCHENAID n/a Cut the waterline where it was leaking. Replaced with a John guest fitting. Optest ok. Office to refund the water line.

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

RANGE GE n/a CC that the oven does not heat. Confirmed. Checked the igniter 2.9 amps. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (Igniter) from stock

Near Glen Park Dr, Bay Village, OH 44140
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH73521CS6 "Cc unit has no power, not turning on. Used watt meter on outlet, no voltage. Went to breaker box, nothing tripped. Hooked microwave up to different outlets, turned right on and heated. Tried again on outlet above microwave, some how the outlet started working. Let customer know, explained what I did. Said the outlet might have a short in it but some how is working now when it didn’t before, tested microwave again, heated, good. Op test ok."

Near Admiralty Dr, Strongsville, OH 44136
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 Part not needed. Customer had drain tube running across floor going directly into drain. Explained hose needs to be at least height of unit so the water will not siphon right out. Corrected. Put hose on sink next to washer. Owners manual can go more into depth. Customer will need to drill hole or find way for hose to stay in place. Unit is good. Op test ok

Near Nancy Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Before I couldn’t get to the back unit cuase unit was stock but customer remove the cabinet on top so i can unclogged drain tube found screw inside of it clear out unclog it,opt test ok"

Near Mulberry Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 Latch switch was staying close when opening door it will stay running replace from truck stock opt test ok ; used 1 3406107 (

Near E 30th St, Lorain, OH 44055
David R.

David R.

RANGE WHIRLPOOL WFG520S0FS0 "Cc temp not reaching where it should be. Checked outlet, good. Checked temp sensor, reading 1080, power coming to sensor, good. Adjusted temp up by 5*. Put customers thermometer in unit. Tested preheat on bake up to 350*, took about 10 mins. Tested around 360ish*. Set bake up to 375*, took an additional 1 min. Showed customer thermometer, good. Unit is testing good and reaching temp. Op test ok."

Near Charles Ave, Amherst, OH 44001
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBSD608ESS01 Installed valve and fill tube. Cycled ice maker. Op test ok

Near Chestnut Run, Gates Mills, OH 44040
Brian M.

Brian M.

REFRIGERATOR AMANA ABB1924BRW01 "Cc unit not cooling Found evap frosted Ran forced defrost found unit not able to enter forced defrost Replaced control from truck stock Ran forced defrost no good found bi metal open Needs bi metal harness ; ordrng 1 W11260592 (harns-wire), used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near Sperry Rd, Middlefield, OH 44062
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDI01ILWH6 "Installed new heater element, and repaired wiring to element. Ran diagnostics cycle, all functions passed. Operation test good."

Near Brookstone Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW Installed new part unit tested good

Near Parrish Rd, Conneaut, OH 44030
Corey L.

Corey L.

WASHER MAYTAG MHW6630HC0 "Installed cabinet, op test good"

Near Barr Rd, Brecksville, OH 44141
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Installed door panel and ui. Ran test cycle. Op test ok

Near Hurlingham Rd, Beachwood, OH 44122
Corey L.

Corey L.

DRYER WHIRLPOOL WGD6620HW0 "Customer complaint of long dry times from beginning of use and now stops and gives error code, confirmed error code for restricted airflow, unit is stacked in closet, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, foil vent smashed between gas line and water inlet hoses, advised customer to contact a contractor or installer to resolve poor installation airflow issue"

Near Vera Dr, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced the main control and ui. Optest ok brought cores back for return.

Near Chelsea St, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 Found 0 voltage going to pump motor also found pump connector on control loose again re connect then started pumping water before it would only fill and rain but not pump water to the dishes ordering control ; ordrng 1 W11225084 (cntrl-elec)

Near Rivercliff Dr, Fairview Park, OH 44126

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