Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Macaulay G.

Macaulay G.

DRYER GE GTDP490GD6WS Replaced bearing kit. All tested ok.

Near Hearthstone Rd, Parma, OH 44134
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of after unit fills, it does nothing else. Found shifter fault. Replaced shifter from truck stock. Ran calibration cycle. All tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR) from stock"

Near Parkmount Ave, Cleveland, OH 44135
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA MFI2067AES12 "Put in new chute, found that this was not the issue as well. Only leaving one other option, low voltage board 67006294. This part is no long available. Spoke with AB, instructed to inform customer that we will refund all but the service charge. Management will review call."

Near W 220th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

RANGE KITCHENAID KSEG700ESS2 Heat escaping from around door. Found door was not on properly. Corrected issue. Tested ok.

Near Heron Bay, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER MAYTAG MAH8700AWW Found water not draining. Drain pump had debris in it. Removed debris. All tested ok. Spinning and draining properly.

Near Truxton Pl, Avon, OH 44011
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gap in freezer door gasket. Steamed and conformed gasket. Op test ok.

Near Woodwalk Dr, Brecksville, OH 44141
Chad  P.

Chad P.

DISHWASHER KITCHENAID KUDS03FTWH3 Installed control and disp. Op test ok.

Near Jacqueline Dr, Parma, OH 44134
Chad  P.

Chad P.

DISHWASHER KITCHENAID KDFE304DBL0 Found glass in pump. Removed and ran normal wash. More glass got into pump. Removed again and ran normal wash. Op test ok.

Near W Sprague Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

DRYER AMANA NED4600YQ1 Found thermal open. Replaced and cycled heat. Op test ok. Unit buzzing. Tech removed coins as a courtesy.

Near Creekwood Ln, Strongsville, OH 44136
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG320M0BB2 Installed probe. Found microwave and oven on the same circuit. This cannot be. The microwave needs to be on an independent circuit. Probe checks good that was replaced. The most likely cause is interference to the oven from the microwave. Advised customer to have an electrician out to correct this issues.

Near North Greystone Drive, Strongsville, OH 44149
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW1 Replaced the switch and the hinges. Optest ok.

Near Acacia Park Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW2 Replaced the control and lid latch. Ran a calibration. Optest ok.

Near E 117th St, Cleveland, OH 44108
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF760SADW2 Installed new part unit op tested good

Near Hayes Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL CAE2745FQ0 The hot water was off

Near Noble Rd, Cleveland Heights, OH 44121
Robert A.

Robert A.

WASHER GE GLWN2800DOES "Installed motor, ran unit, op test ok"

Near Freedom Rd, Windham, OH 44288
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Ran diognosticslock failure, replaced, ran recal cycle, op test ok"

Near OH-225, Ravenna, OH 44266
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Verified pop, sent pic. Found large cold area on left side of machine with large sweat pattern. Lower half of side is at 50 deg, upper half at 73 deg. Water dripping down side onto floor. Called whirl TL., Dave, 7723007915. They will send for review as machine cannot be repaired. Whirl will contact customer. No further service necessary."

Near Edward Walsh Dr, Willoughby, OH 44094
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW3 "Found with a heavy load, tub will sink and rubb on pan under unit, cust to remove pan, ran diognostics, no codes, ran test 51, op test ok"

Near Mavis Trail, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc jet dry not staying in dispenserInstalled new dispenserOP TEST OK

Near Foxhall Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW0 I found the drain hose low I ajusted the hose unit op tested good

Near London Rd, Cleveland, OH 44110
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE515S0ES1 Not warranty cust will have the installers put a cord on

Near Mentor Avenue, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The unit was being load incorrectly I explained to the cust how to properly use the washer op tested good

Near Conestoga Tr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER FRIGIDAIRE LTF6000ES0 I was not able to copy the issue op tested good

Near Deerfield Dr, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker would not cycle on its own. Replaced with ice maker from t/s. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Monroe Ct, Oberlin, OH 44074
Brian B.

Brian B.

FRONT LOAD WASH WHIRLPOOL WFW94HEXW1 Replaced motor control. Ran co test cycle. All functions normal. Op test ok. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

WASHER MAYTAG MVWB855DC2 "Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e3( over load) error code, ran high speed spin in manual test cycle, unit spins, suspension is good, unit shifts to agitate, unit is operating as designed"

Near Invermere Ave, Cleveland, OH 44128
Robert A.

Robert A.

DISHWASHER KITCHENAID KDPE334GPS0 "Installed railes, op test ok"

Near Eggleston Rd, Aurora, OH 44202
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WMH76719CZ2 "Ran diognostics, no codes, sected beverage, unit ran 1.5 min, water was hot, tested on frozen veg, ran unit, heating correct, op test ok"

Near Hanes Rd, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Installed new adaptive defrost control, op test good"

Near Throckley Ave, Cleveland, OH 44128
Chad  P.

Chad P.

MICROWAVE JENN-AIR JMW2430DS01 Installed door glass. Op test ok.

Near Brecksville, OH 44141
Paul P.

Paul P.

WASHER KENMORE 110.238121 "Tested washer, found lid switch loose. Tightened lid switch, ran test cycles, operating properly now ."

Near Bay Landing Dr, Westlake, OH 44145
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4816FW2 "Customer will send image of receipt to office. Did SB web search, found appliance was issued at Lowe’s within one year. Found loose connection at cold water solenoid. Checked all connections, ran washer through diagnostic and manual tests, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain."

Near Elizabeth Ave, Cleveland, OH 44105
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE344DSS1 "Found obstruction at water inlet valve. Cleared obstruction, ran through wash and drain test, dishwasher is operating properly. Set down mitigation mat."

Near Wellington Rd, Cleveland Heights, OH 44118
Paul P.

Paul P.

DISHWASHER GE GDF620HMJ2ES "Installed tower heating element and mounting nuts. Tested operation of dishwasher, now working properly. Set down mitigation mat."

Near Clark Ave, Cleveland, OH 44109
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4815EW1 "Found error codes for long/no fill and overflow, F8E1 and F8E5, drain hose needs to be at least 39” above the floor for proper washer operation. Washer passes all other diagnostic and manual tests. Did not set down mitigation mat, washer is in basement near floor drain."

Near Searsdale Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER MAYTAG MED3500FW1 "CC that the unit does not turn. Found the side panel is bent and rubbing on the drum. Pounded the side out, drum is not hitting the side panel. Optest ok."

Near Mayfield Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER AMANA ADB1600AWS1 CC that the start button is flashing and does not do anything. Checked the power to the unit 120. At the latch then at the control. Will need a new control.

Near W 16th St, Cleveland, OH 44109
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 CC that the unit does not advance or heat. Checked the voltage at the terminal block. L1-n 0 volts l2-n 120 volts l1-l2 0 volts. Will need an electrician. Optest ok.

Near Maryland Ave, Cleveland, OH 44105
Arthur V.

Arthur V.

DRYER MAYTAG MDG7600AWW Found coils faulty. Needs coils and cabinet cleaned out Replaced coils and cleaned out cabinet Op test good ; used 1 279834 (COIL) from stock

Near Middle Ridge Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 106.742524 Found unit needs evap fan motor and blade. Est=89.95sc. 98.00 labor. Shipping =18.99. Parts are 1-wpw10189703@68.00. And 1-wp2163777@36.42. Total est= 333.16. Cust will probably be calling back for repair.

Near Bar Harbour Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Found new fan not running opening everything thing up to make sure I didn’t forget to plug in found everything ok,re seal some stuff with aluminum tape fan started running again it was tight on the spot I put it on but it seems confutable right I most of put it wrong way explain customer the different parts compare the old one with new one just replace i spoke to senior tech Brian brocco and he said if that doesn’t do it re schedule us to come back with him"

Near Truxton Pl, Avon, OH 44011
Arthur V.

Arthur V.

WASHER WHIRLPOOL GHW9400PW0 Found leak is in the front caused by hair etc on door glass. Gasket in bad shape with mold etc and should be replaced. Unit is stacked and dryer will have to be removed for service. Extra man is necessary— 2 MAN JOB —- est= 89.95 sc. 240.00 labor. 18.99 shipping. 1-wp8182119@134.89. And 1- wp818720@43.02. Total est = 569.00. Cust to replace unit. Unit was made in 2004 but customer didnt purchase till 2012.????

Near Edgecliff Dr, Euclid, OH 44132
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Replaced control and took core for return Ran validation cycle after repair passed.

Near Larkhall Dr, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced main bd. Unit started. Customer to monitor. Took core for return.

Near Sivon Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED49STBW1 Found no 220 v at unit. Cust needs a electrician. Used sb webb for pop

Near N Ridge Rd W, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced the adapter and water valve. Optest ok.

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Customer complaint that unit is not dispensing water and had stopped cooling, fresh food section temperature at 36 degrees , freezer section temperature at 3 degrees, Evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, water dispenser is working, unable to duplicate the problem, unit is operating as designed"

Near Sheltered Cove, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 User interface is completely dead it is getting power needs main control and ui; ordrng 1 W11116422 (UI ) and 1 W11131683 (CONTROL )

Near Lucretia Ct, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE MAYTAG MER8775AS0 "Bake ele open the main control is putting power out.; ordrng 1 W10779716 (BAKE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lloyd Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 The motor pulley is striped need a new motor ; ordrng 1 W11026785 (MOTOR )

Near Arrowhead Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW1 the wash led is flickering. Needs a new control ; ordrng 1 W11116592 (CONTROL )

Near Garden Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemakers getting power needs new icemaker that is not rotating; ordrng 1 WPW10300024 (ICEMAKER )

Near Somerset Trail, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Found ice maker in the beginning of harvest and stalled. Needs ice maker. ; ordrng 1 243297606 (ice maker)

Near Rio Vista Dr, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Found ice maker not cycling. Needs replaced also cust complaint of right side door making noise found door cracked at bottom area. (See pic) and hinge receiver is moving with the door making a clunking noise. Advised cust 4-8 weeks for a door scheduled for 2weeks out ; ordrng 1 13107316SQ (dor-fip ms) and 1 W10882923 (ICEMAKER ) and 1 WPW10393265 (nameplate)

Near River Rd, Madison, OH 44057
Arthur V.

Arthur V.

RANGE MAYTAG MET8720DS01 "Customer complaint top oven would get up to preheat temp but then not keep up to desired temp. Last week trying to cook thin chicken breasts in oven for 20 min they were still raw. Checked element. Good 28 ohms. Checked sensor. Good 1085 ohms at room temp. Did temp test at 350 deg. Let cycle 10 min past preheat temp buzzer. Unit did not recover. Sensor checks good. Relay on bd only closed after moving range. Needs control ; ordrng 1 WPW10778304 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grayview Ct, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Found unit needs both water tubes going from water valve to door and new right side door hinge SM CALL ME BEFORE ORDERING PARTS ; ordrng 1 W10820362 (hinge-door) and 2 WPW10238092 (tube-water)s and 1 WPW10412762 (cam-door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sanford St, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MHW3505FW1 The unit was empty and flashing a water sensor error. The unit needs a new water sensor ; ordrng 1 WPW10448876 (SENSOR )

Near Clyde Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFW2055YEW02 "Upon arrival i found frost and some ice around evap fan and outside fan cover. Half the top of the freezer was covered with water droplets— took off evap cover and evap had been going thru defrost and all the moisture ,snow,ice was along the top of freezer. Called techline. Joel. File number 7723004823. While running unit found damper noisy order damper ; ordrng 1 WPW10257451 (damper)"

Near Huntington Ct, Ashtabula, OH 44004
Brian B.

Brian B.

WASHER MAYTAG MHW5500FW1 "When plugged in, drain pump runs, machine in flood mode. F3E1 code. Cleared code. Checked pressure hose and sensor ( they have been replaced 3 months earlier for same issue ).. ran co test cycle, completed successfully with no code coming back. Per tech sheet, check pressure hose and switch, drain pump ( is working ), and water valve. Called whirl TL, Tbor, 7722998696 he said if door was locked and drain pump running and no water in machine, control is not reading analog sensor properly. He said to prevent another callback, replace control and also replace air dome as they have had some problems with that. Office to order parts. Customer needs last call if possible after 4:00.; ordrng 1 W10903220 (AIR TRAP) and 1 W11201286 (CONTROL)"

Near Kingsbury Dr, Rocky River, OH 44116
Brian B.

Brian B.

DISHWASHER KENMORE 66513183K800 "Approx 10 yrs old. Ran diag test cycle. Not enough water into machine. Will need new water valve. Also, main wash pump motor laying on floor separated from sump. Will give est on sump and valve. Customer does not want to repair machine. Do not order parts. Paid ser call.; ordrng 1 W10168823 (pump&motor 24864) and 1 WPW10158389 (VALVE 6048), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Pointe Dr, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW0 "Found lid lock clicking, control. Randomly beeping and flashing, disconnected lid lock, no change, removed all loads, cycled power, Ran diognostics, 5/1, 5/2, 5/3, lid lock faults , 3/1 presure fault, needs control and lid lock; ordrng 1 W10810403 (LATCH) and 1 W11100602 (CONTROL)"

Near Winchell Rd, Hiram, OH 44234
Gabriel P.

Gabriel P.

WASH/WASH/DRY ST WHIRLPOOL WET3300XQ0 "Open back panel found pulley crack,replace with new one,check all thermal fuses and they all had continuity,check door switch is good I been here for 4 hours now trying figuring out what’s going on and what I’m missing to check requesting senior tech to have a look at this machine with me ,will not charge labor till we find out,what is wrong with unit ; used 1 279640 (PULLEY-IDLER) from stock"

Near Aqua Marine Blvd, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2622MWJ Cc that gasket it ripped Found tear in freezer door gasketNeeds freezer door gasket replaced ; ordrng 1 241786002 (gasket-frzr door )

Near Ridge Rd, Wickliffe, OH 44092
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc ice bin not secured to doorFound plastic magnet housing crackedNeed new magnet; ordrng 1 W11175810 (MAGNET)

Near Villa Ridge, Bainbridge Township, OH 44023
Corey L.

Corey L.

DRYER WHIRLPOOL WED6600VW0 "Customer complaint of a squeal and sometimes a thumping, started dry cycle, heard the thump and squeal until squeal tapered off, found tension pulley bearing sticking and leaking its grease, belt is very frayed, unit needs new belt and pulley; ordrng 1 8547174V (pulley-idr 25.73) and 1 WP8547168 (belt 46.21)"

Near Settlers Reserve Way, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY03 "Customer complaint fridge not cooling, temps at 45 frz and 50 ff, fans are running, no frost on ff evap, barely any frost line on frz evap like 5%, found ff evap leaking at connection, unit needs new ff evap ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator FF)"

Near Tudor Cir, North Royalton, OH 44133
Corey L.

Corey L.

WASHER MAYTAG MVWC350AW1 "Customer complaint washer not draining had to bail out water, started drain and spin, pump made grinding sound, tilted washer to inspect drain and the pump ran but sounding raspy, started drain again, pump made grinding sounds, a fin has broke, unit needs new drain pump; ordrng 1 WPW10276397 (drain pump assy 118.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vine Ct, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR AMANA ART308FFDM03 "Found food freezing in ff compartment. Per ser pointer, replace control. Will also replace sensor. Office to order parts. Manufacture date per mod plate is 5/2018. Still under 1 year warr. Customer needs later appt if poss. Please ship part to office. ; ordrng 1 W10914178 (CONTROL) and 1 WPW10384183 (FF THERMISTER )"

Near N Marginal Rd, Cleveland, OH 44114
Corey L.

Corey L.

WALL OVEN KITCHENAID KODC304EBL00 "Customer complaint unit dead again, confirmed, found thermal fuse open again, do not know why a display would have been ordered, customer is demanding part by tomorrow ; saved tckt"

Near Rochester Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Still flashing f5 and not locking lid, ordering lid and control, either bad control or the magnet in the lid has moved and not engaging lock, my magnets could not prove it was necessarily the lid, getting both to be sure; ordrng 1 W10920541 (cntrl-elec) and 1 W11259006 (LID)"

Near Forest Hill Ave, East Cleveland, OH 44112
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KSRL25FRST04 "Found several issues with unit. Optics fault. Fill tube leaking to I.m. And evap has a leak. Gave written est for just evap and the. Optics and water line. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 W10757851 (cntrl-elec 173.04) and 1 W10843121 (DRIER, 31.91) and 1 WP2188823 (EVAP 254.50) and 1 WP2256096 (FITTING 72.23), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Settlers Passage, Brecksville, OH 44141
Chad  P.

Chad P.

WASHER WHIRLPOOL WFW8640BW0 Installed shock. Found tub cracked on shock mount in front left . Needs tub assy replaced. ; ordrng 1 WPW10737541 (TUB ASSY)

Near Sailor Cir, North Royalton, OH 44133
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced heater, sump and motor assembly, silverware rack, and silverware basket. All tested ok. Advised to use a cleaner to help get rid of odor. It may take several cycles. Customer needs another bottom silverware basket, top silverware basket, 2 cup shelves, and knife holder. Office to order these items. Put mitigation mat under dishwasher.; ordrng 1 W11240750 (TOP SILVERWARE ) and 1 W11251573 (SILVERWARE RACK) and 1 WP8562069 (baskt-ware) and 2 WPW10082649 (cup shelf)s"

Near N Bexley Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Freezer door is warped, causing it not to seal. Office to order freezer door.; ordrng 1 12977878BQ (dor-fip)"

Near Grove Ln, Avon, OH 44011
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FFBD2406NW0A "Customer complaint that unit is not cleaning dishes, Placed glasses upright in racks and started normal wash cycle, unit filled and began spraying, incoming water temperature at 92 degrees, found a crack in upper spray arm, ordering upper spray arm ; schdld next appmnt for 9/24 MON !"

Near Milo Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint that water was pouring out of freezer section, freezer section temperature at 5 degrees, water to unit is turned off, turned on water, no water leaking out of dispenser, ice maker was turned off, turn ice maker on, ice maker cycled and filled, ice maker continued to cycle and fill, ice maker did not stop cycle, unit needs new ice maker ; ordrng 1 241798231 (ice maker )"

Near Moneta Ave, Aurora, OH 44202
Corina B.

Corina B.

WASHER GE GTW680BSJ3WS CC that the unit did not finish a cycle or use fabric softener and turned on the next day without being powered on. Ran diag no codes. Ran manual test everything checks. Called CP since he stopped by on first visit and advised me to order a control. ; ordrng 1 WH18X26234 (CONTROL )

Near Watercrest Ave, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA CC that the unit is not making ice. Cycled ice maker heater does not turn on. Will need a new ice maker and water valve. Advised cust to replace the saddle valve with inline valve. Called SM to order parts. ; ordrng 1 242252702 (valve) and 1 5303918344 (ice maker assy)

Near Cannon Rd, Solon, OH 44139
Chad  P.

Chad P.

MICROWAVE WHIRLPOOL WOC95EC0AS04 Ran unit 2x with cup of water. Water boiled in three minutes. Cooked popcorn per instructions. Cooked correctly. Cust cooked frozen muffin for 30 seconds and it was still frozen how ever tech had no cooking instructions. Cooking times check normal. Door switch did fail while cooking. Needs interlock assy replaced. ; ordrng 1 W11033422 (INTERLOCK)

Near Ennis Dr, Strongsville, OH 44149
Chad  P.

Chad P.

OTR MICROWAVE KITCHENAID KMHS120ESS3 "Found interlocks failed, shorted and took out fuse. Jumped fuse. Owner to board but no op. Needs interlocks fuse and control. ; ordrng 1 W10450407 (harns-wire) and 1 W10881539 (CONTROL) and 1 WPW10531156 (FILTER, FUSE)"

Near Akins Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit op tested good

Near Midland Rd, Mentor, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFIS29BBWH00 "E5 error for ice maker timed out. Office to order ice maker.; ordrng 1 WPW10764668 (ice maker 148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westover Ave, Rocky River, OH 44116
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 Replaced the lid lock and control. Brought core back for return. Optest ok.

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

WASHER MAYTAG MHWE201YW00 "Found bearing loud, basket loose, needs basket and tubWill need 2techsChecked w/office, no parts covered Does not want repairedRefused to pay svcCalled ab na, talked w/js; ordrng 1 W10313497 (TUB F148.67) and 1 W11239040 (TUBE R51072) and 1 WPW10205253 (BASKET36650), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timberview Dr, Ravenna, OH 44266
Jeff M.

Jeff M.

DRYER ROPER RED4440VQ1 Installed new part unit op tested good. I was get ready to hook the vent back up and I noticed that the middle of that is completely shredded. I left the dryer partially pulled out so he can take care of the venting

Near Chagrin Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH31017HZ Installed new part unit op tested good

Near Mentor Ave, Mentor, OH 44060
Paul P.

Paul P.

DISHWASHER/B-IN WHIRLPOOL KUDS01IJBS0 "Control panel not sending start signal to control. Also, screw mounts are cracked/ missing on panel and missing screws. Office to order panel (black finish) and 4 screws. Did not set down mitigation mat, dishwasher is not operational.; ordrng 1 WP8270232 (panel-cntl) and 4 WPW10348409 (screw)s"

Near Broadview Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDFE104DSS5 Installed new part unit op tested good

Near Holly Park Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR GENERAL ELEC DSE25JMHBCES "Dispenser interface not working. Checked voltage back to main control, receiving about 12v. Needs new interface, ordering.; ordrng 1 WR55X20460 (interface dispenser)"

Near Boston Ave, Elyria, OH 44035
Arthur V.

Arthur V.

DISHWASHER GE GHDA480N00BB Found unit needs lower spray arm (clogged ) door gasket and bottom door seal. Est= 89.95 sc. 18.99 shipping. 115.00labor. Parts wd08x10059@92.83. And wd08x10018@33.56 and wd08x10044@48.73. Total est = 426.99. Cust does not want repaired

Near Primavera Dr, Mentor, OH 44060
Arthur V.

Arthur V.

RANGE WHIRLPOOL KERS807SSS02 Installed both parts getting same error. Called techline talked to Mike. File number 7723002399. Went by tehsheet said to replace key pad then cable in between the the user interface. Then the user interface which is actually the control bd They want 366.00 for the second bd. Customer would not have repaired unit for a additional 366.00. Please return all but 89.95 plus tax back to customer

Near Traymore Blvd, Eastlake, OH 44095
Chad  P.

Chad P.

RANGE WHIRLPOOL AER5845QAF "Found hinges bent and door falling off. Needs door hinges replaced. ; ordrng 2 74010546 (hinge,door)s"

Near Melody Ln, Parma, OH 44134
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW1 "Found unit not turning on, control recieving 120vac, disconnected all loads, ng, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL)"

Near Hattrick Rd, Rootstown, OH 44272
Brian B.

Brian B.

WASHER GE GTW460ASJ0WW "CC that machine not agitating properly. Ran diag, no codes. Ran field service test. All functions normal . Op test ok."

Near Franklin Blvd, Lakewood, OH 44107
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW0 "Ran diognostics, 5/1 lock failure, tested lock, good, 7/0 power loss, checked outlet, good, started spin cycle, unit locks, goes to done and stays locked, disconnected all loads, ng, needs control and ui; ordrng 1 W10810403 (LOCK) and 1 W10861510 (UI) and 1 W11100602 (CONTROL)"

Near Red Brush Rd, Ravenna, OH 44266
Brian B.

Brian B.

WASHER WHIRLPOOL WTW4950HW0 "CC that machine was banging. Ran diag, off balance load fault code. Cleared code. Checked lower components and suspension. All checks good. Ran manual diag and tested spin. All functions working as designed. Advised customer on operation, op test ok."

Near Brick Mill Run, Westlake, OH 44145
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Operations test confirmed a failed FF thermistor. All other tests passed (FZ thermistors, damper motor, etc.) Office to order FF thermistor. Set down mitigation mat.; ordrng 1 WPW10384183 (thermistor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Settlement Acres Dr, Brook Park, OH 44142
Brian B.

Brian B.

DISHWASHER WHIRLPOOL ADB1500ADS4 Replaced sump assembly and control. Ran diag test cycle. All functions normal. Op test ok. Brought back core for return .

Near Detroit Ave, Lakewood, OH 44107
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL KSBP25FJSS01 No voltage to dispenser switches. Checked voltage at hinge. 120v from door switch to hinge. Failed door wiring. Would need new door. Customer does not want to replace. Paid sc. did not repair.

Near Lake Ave, Lakewood, OH 44107
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW1 "Ran diognostics, no codes, ran test 51, noise in adj, removed coins from adj, ran test 51 again, all passed, ran test 52, good, started normal wash, watched fill, adj drain and spin, good, working as designed, op test ok"

Near Gilbert Rd, Ravenna, OH 44266
Robert A.

Robert A.

DRYER ELE HOTPOINT HTDX100EM8W "Found fuse open, jumped out, ran unit, good, replaced, op test ok; used 1 W10138793 (FUSE) from stock"

Near OH-44, Ravenna, OH 44266
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found main power wire loose the installer use to big of connector change and fix it ran diagnostics,opt test ok,leave water mat,dishwasher functioning correctly,customer happy"

Near Landings Way, Avon Lake, OH 44012
Chad  P.

Chad P.

DISHWASHER MAYTAG MDB8959SBW2 "Found membrane shorted. Needs console replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WPW10475778 (CONSOLE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hanna Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDB Cc of unit not making ice Found unit not plugged in and ice maker turned off I can not test icemaker for water unit is not hooked up to water RTM not here to locate proper parts needed for testing water

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc that unit was shocking her Found unit attached to outlet adapter and adapter was broken Customer had another on hand Also found lid latch malfunctioning.. locking and unlocking by itself Replaced lid lock using truck stock Ran auto test OP Ok ; used 1 W10838613 (LATCH) from stock

Near Farnhurst Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cc ice maker not producing iceFound fridge temperature at 49 degrees and fridge evaporatorfrosted overDefrosted evap Tabs broken off evap coverNeeds evap cover ; ordrng 1 W11188493 (COVER EVAP) and 2 WP67006908 (screw)s

Near Red Oak Ln, Rock Creek, OH 44084
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30FXSS1 Cc of unit not working and all wheels broken Found float switch stuck up Cleaned float switch ran test cycle unit workin OP TEST OK Found rack rollers broken on both upper and lower racks Customer does not want to repair Paid svc 97.15

Near Dorset Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR MAYTAG MBF2258XEW1 Installed ice maker and arm OP TEST OK

Near Skyline Dr, Moreland Hills, OH 44022
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFG320M0BW2 "Cc left front burner taking too long to igniteFound burner cap sitting too low, causing arc in wrong positionReplaced burner capsOP TEST OK"

Near Fruitland Ave, Mayfield Heights, OH 44124
Paul P.

Paul P.

RANGE WHIRLPOOL WFG525S0HS0 "Installed gas valve. Tested for leaks=none. Tested oven and burner operations, all operating properly."

Near W 70th St, Cleveland, OH 44102
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer not spinning, confirmed unit not spinning, found belt snapped, pulley is good, replaced belt, op test good ; used 1 341241 (BELT) from stock"

Near Ludgate Rd, Shaker Heights, OH 44120
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL ED5PVEXWS14 "Checked temps 44 ff, -8 freezer... all functions and cooling normal. Freezer control was set too high, closing damper. Adjusted controls, op test ok."

Near Bennington Hamlet Cir, Euclid, OH 44123
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Found damage to bottom of fresh for cabinet. Called Whirlpool, spoke with Andrew. Send him pictures of damaged cabinet. They are reviewing issue and with contact the customer."

Near Avon Belden Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4815EW2 Replaced drum and motor. All tested ok.

Near Bretton Ridge Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE504DSS0 Replaced drain pump and sump assembly. Put mitigation mat under dishwasher.

Near Murray Ridge Rd, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Customer complaint that water is leaking into fresh food section , Found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

Near E 147th St, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Customer complaint of frost build up in freezer section, found frost build up prevent door from closing creating more frost, cleared frost, door closes and seals, op test good"

Near Allen Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed new user interface , op test good"

Near Sonny Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new control and evaporator fan , op test good"

Near Snowville Rd, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5SHTXVA00 "Customer complaint that ice maker defrost freezer every few days, fresh food section temperature at 47 degrees freezer section temperature at 18 degrees, unit is in defrost, defrost cycle ended, evaporator fan is running, compressor and condenser fan are running, good frost pattern formed, unit needs new control, installed new control, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 152.20) from stock"

Near Garnet Cir, Stow, OH 44224
Dan H.

Dan H.

REFRIGERATOR AMANA ASI2575FRS00 "Customer complaint that unit is making a loud noise, Found condenser vibrating, adjusted unit and leveled, no noise now, op test good"

Near Raleigh Ct, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDB765FW0 "Found loose wire connector on one of the coil,that’s why customer wasn’t getting any heat,I plug it in ,opt test ok customer happy found pop on sb web also."

Near N Doovys St, Avon, OH 44011
Corina B.

Corina B.

WASHER MAYTAG MVWC555DW0 Replaced the hub. Ran a calibration. Ran a rinse and spin. Optest ok. Bill to new community ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Woodland Ave, Cleveland, OH 44104
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYB04 "Replaced the evap fan, blade and control. Brought core back for return. Optest ok. No water to unit."

Near Banbury Cir, Warrensville Heights, OH 44128
Corina B.

Corina B.

RANGE WHIRLPOOL WFE710H0AE0 Replaced the bake element. Heated oven to 350*. Optest ok.

Near Creston Ave, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHT1831QS3 CC that the cans of pop were frozen. Ff 46 fz 10. . Found the top shelf at the highest position. Advised cust to lower the shelf. The control was set lower then it should be. Set control for recommend setting. Optest ok.

Near Georgetown Lane, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR GE GNE26GMDGES CC that they could not pull the fz door out. Freezer door is opening and closing. Used silicone on the rails. Optest ok.

Near Argyle Dr, Madison, OH 44057
Robert A.

Robert A.

DRYER WHIRLPOOL WED72HEDW1 "Ran unit, found idler pully making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER) from stock"

Near S Prospect St, Ravenna, OH 44266
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL KOCE500ESS05 Replaced inverter. Mag tube damaged in package Mag tube not needed mag not installed. Unit op test good. Heating properly now

Near Lake Rd, Conneaut, OH 44030
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Drain grommet was clogged replaced with p trap drain from truck stock. Part is covered by special project S38253. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Arlington Ln, North Olmsted, OH 44070
Chad  P.

Chad P.

DISHWASHER JENN-AIR JDB3600AWS Installed console. Ran normal wash. Op test ok.

Near Nob Hill, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM3 "Installed new control, start led is functional, advised customer to call a plumber, drain line needs be shortened and with a loop or droop, and coming out of the cabinet closer to the counter and further from the floor to prevent back drain"

Near Longspur Rd, Highland Heights, OH 44143
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8200YW0 "installed new bearings, op test good"

Near Fruitland Ave, Painesville, OH 44077
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDFE104DWH4 Not advancing to wash. Replaced sump assembly from truck stock. All tested ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

Near Riverwood Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

RANGE FRIGIDAIRE LGGF3046TFA Finished the job

Near OH-534, Geneva, OH 44041
Gabriel P.

Gabriel P.

COOK TOP JENN-AIR CG200B "Found a bad relay It was burn,burner also wasn’t lighting up need to order burners lots of this parts was discontinued,unit is 31 years old,customer warranty will not fix it they goin to give customer $350 for him to buy a new one ,customer pay service call ,I was having trouble with sd mobile pic couldn’t take pictures"

Near Kolbe Rd, Lorain, OH 44053
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Found freezer seal compressed on top. Re aligned freezer door, steam stretched seal. Now light is coming on (was frozen shut) and freezer door is sealing properly."

Near Hillside Rd, Independence, OH 44131
Paul P.

Paul P.

MICROWAVE FRIGIDAIRE FGMV175QFA Repaired door support brackets to for better door alignment and closure.

Near Tamarack Trail, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Steamed freezer gasket. Advised customer of warm air rushing into unit. Turned humidity control on. Op test ok.

Near Vermilion Rd, Amherst, OH 44001
David R.

David R.

WASHER WHIRLPOOL MVWX655DW1 "Replaced all parts, drive pulley, gear case, cap, motor, shield. Calibration mode, service mode. All functions ok. Op test ok."

Near Sanctuary Lane, Sheffield, OH 44054
Chad  P.

Chad P.

DRYER WHIRLPOOL WED6600VW0 Installed pulley assy. Op test ok.

Near Princeton Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Refrigerator is right temperature ff section and freezer. Checked compressor, evap, check out fine. All functions normal. Advised customer of damper noise and noise when water gets on Evap heater. Op test ok."

Near Indian Hollow Rd, Wellington, OH 44090
Robert A.

Robert A.

DRYER MAYTAG MEDX655DW1 "Checked sensor, good, ran unit, good heat, found poor airflow to outside, vent needs cleaned, talked w/custCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Whetstone Dr, Kent, OH 44240
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced panel and console. Op test ok.

Near US Grant St, LaGrange, OH 44050
Paul P.

Paul P.

DRYER MAYTAG MEDX655DW1 Replaced control in dryer and tested at different settings. The dryer is now going into cool down and wrinkle control properly.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Columbia Rd, Westlake, OH 44145
Robert A.

Robert A.

DRYER AMANA NED4655EW1 "Ran unit, good airflow through unit, venting clogged, vent needs cleanedOp test ok"

Near Shady Lake Dr, Streetsboro, OH 44241
Robert A.

Robert A.

WALL OVEN WHIRLPOOL WGG555SOB01 "Found lower oven bake ignitor open, replaced, op test ok; used 1 12400035 (IGNITER) from stock"

Near Centerville Trail, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2568AES "CC that the unit is not cooling. Found the top of the evap in a ball of ice. Found the filter leaking at the manufacture solder joint. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; used 2 W10143759 ("

Near N Ridge Rd W, Ashtabula, OH 44004
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Installed ice maker. Op test ok. 24 hrs to fill basket.

Near Whiteford Dr, Highland Heights, OH 44143
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0HZ0 Replaced the side panels. Optest ok.

Near OH-534, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHC2344KF1 Cc ice build up in freezer bottom and water leaking from bottomFound ice

Near Cheltenham Blvd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB4949SDH3 "Cc water leaking out of bottomCustomer showed pop, took picFound water running down side machine when runningFound right rack mount screw loose Tightened screw water leak stopped OP TEST OK Placed water mat under unit took pic"

Near Meadows Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX500XW0 Cc of unit not spinning Found all functions working besides spin and agitate Run capacitor shorted Needs run capacitor Customer wants to fix it himself Customer paid svc 96.02

Near Summers Rd, Chesterland, OH 44026
Brian M.

Brian M.

DRYER WHIRLPOOL MEDB835DW4 Customer showed pop took picCc that unit gives error l2 Found unit not getting proper voltage Found power cord burnt Advised on getting new cord installed

Near Ashcroft Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed diffuser OP TEST OK

Near Annesley Rd, Beachwood, OH 44122
Brian M.

Brian M.

DISHWASHER JENN-AIRE JDB8700AWS1 Cc of no drain Found drain line clogged and debris in pump Cleared line and pump OP TEST OK

Near Jackson Rd, Chagrin Falls, OH 44022
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHB1 Installed soap dispenser OP TEST OK

Near Patterson Pkwy, Highland Hills, OH 44122
David R.

David R.

WASHER ROPER RTW4516FW2 "Plugged in, sounded like washer was draining constantly. Held start/stop button to reset. Ran service test mode, no faults, all functions check good. Went into manual mode, no hot water coming from wall to unit, advised for plumber. Leveled unit. Op test ok."

Near Whitney Rd, Strongsville, OH 44136
Paul P.

Paul P.

RANGE WHIRLPOOL WFG320M0BS3 "Oven igniter not coming on/open. Top burners not igniting. Replaced switch harness, igniter module and element. Oven and top burners tested, all operating properly. Left message for the landlord on the proof of purchase, tenant did not have the information."

Near Clifton Blvd, Cleveland, OH 44102
Paul P.

Paul P.

DISHWASHER GE GDT545PSJ2SS "Found slight blockage at pump. Cleaned out pump, ran through wash/drain cycle. Dishwasher is now working properly. Set down mitigation mat."

Near Arliss Dr, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint a couple times randomly recently the microwave would not heat would know if it wasn’t going to work by the light inside not turning on when opening dr, opened and closed the door 15-20 times before the cams acted up, door cams failed, replaced with supplied harness, op test good"

Near Ransome Rd, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint of cooling loss in ff section, confirmed temps at 60 ff -28 frz, settings at max, adjusted settings to recommended, found ice build up from damper on max(shut), ice accumulated from moisture in ff section from gaps around frame, siliconed gaps, advised customer to allow 24 hours for temps to settle"

Near E 90th St, Cleveland, OH 44106
Corey L.

Corey L.

REFRIGERATOR GE GFE29HSDBSS "Customer complaint of random drips around ice maker making ice clumps, confirmed when I’m maker filled with water some water splashing out of ice maker water chute, realigned chute with fill tube, op test good"

Near Clifton Blvd, Cleveland, OH 44102
Corey L.

Corey L.

DRYER HOT POINT HTDX100EM8WW "Customer complaint turns off during 20 min of use, started normal timed dry, let run 20 min, unable to duplicate the problem, unit is operating as designed"

Near Hathaway Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE FRIGIDAIRE KERS202BSS1 "Customer complaint oven stopped baking and said temp too hot now won’t allow a bake or broil to start, ran auto test, good, ran diagnostics found f6e1 error codes for runaway temp, started normal bake cycle at 350, unit preheated and temped at 475 In 25 min, unit needs new control, customer does not want repair at this time, left a quote"

Near Orchard Way, Westlake, OH 44145
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KMHC319ESS0 "Replaced mag, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Battersea Blvd, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher leaves dirty water and it smells, found drain tube running along the floor then attached to an extension hose, advised customer and their plumber that it should be installed closer to the counter not the floor then droop or loop with the shortest run possible, advised running 2 affresh cycles after fixing drain tube"

Near Eriewood Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found fresh food section evap frozen with ice,steam all ice also found thermal evap not plug in ,by the suction tube it was loose.place it in the right location and sip tie it clear all ice behind evap I make sure there was no ice left check if taps were broken on cover they were good. screw one screw on each side so no air will go in between inner and outer cover,explain customer,how machine works,also check seal on gasket they were sealing correctly,leave water mat"

Near Clearbrook Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found pop on,press confirm,and after 5 minutes later it P.O. again,calling tech line sr 7722993341 he ask if everything was perfectly ground it,I check outlet and it was correct he said UI not get power to replace it,I’m ordering board also talk to Shawn and he agree customer pass me the phone sears wanted to talk to me and ask if I could check connection p5 on board a grey and brown wire to check for k ohms but it was open and check thermistor evap on fresh food section and it had continuity so there is other issue going sears now I didn’t know I wasn’t suppose to talk to them,so sears wants office to call unit number 6141 other wise customer will not get fridge fix they said that we are not working for whirlpool that we work for then cause thats there customer"

Near River Run, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Replace parts ,ran diagnostics,opt test ok"

Near Sawmill Dr, Avon Lake, OH 44012
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Installed and cycled ice maker. Op test ok.

Near River Rd, Willoughby Hills, OH 44094
Chad  P.

Chad P.

DRYER WHIRLPOOL WED85HEFC1 "Found venting not attached to unit in the back. Corrected venting. Also, found unit set to minimal dryness level. Changed setting via diagnostics. Ran normal dry. Op test ok."

Near Whitemarsh Ln, Strongsville, OH 44149
Chad  P.

Chad P.

WASHER AMANA ALW480DAW Found knob in wrong position. Reset knob position. Op test ok.

Near N Linden Ln, Parma, OH 44130
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Installed new timer and terminal block, op test good"

Near E 169th St, Cleveland, OH 44110
Chad  P.

Chad P.

DRYER WHIRLPOOL WED7000DW Venting checks good. Found maste dryness setting set to minimal. Reprogrammed to dry 30% to 40% more. Ran timed and normal dry. Op test ok.

Near MIDDLEBRG HTS, OH 44130
Chad  P.

Chad P.

WASHER GE GUD27ESSJ1WW Installed inlet. Ran normal wash and drain. Op test ok.

Near Glenbar Ct, Fairview Park, OH 44126
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found ice maker shut off broken and drain line frozen. Cleared line and replaced ice maker. Op test ok. ; used 1 4317943 (ICEMAKER) from stock

Near Porter Rd, North Olmsted, OH 44070
Chad  P.

Chad P.

DRYER WHIRLPOOL WGT3300XQ1 Found lint ball on blower wheel causing vibrations and bad air flow. Cleared out. Op test ok.

Near W 6th St, Cleveland, OH 44113
Chad  P.

Chad P.

REFRIG/TOP-FREEZ MAYTAG MFT2776FEZ00 Found unit going through partial defrost in freezer section causing poor cooling in the freezer and not making ice. Forced defrost. Heater came on and bimetal status changed from closed to open. Thermistor checks good. Changed defrost cycle to standard and cycled power to reboot system. Advised to allow 48 hrs for normal operations to resume.

Near St John's Bluff Ln, Willoughby, OH 44094
Brian B.

Brian B.

RANGE KITCHENAID KSIB900ESS1 Replaced UI board for induction top. Top is now working. Advised customer on proper operation.

Near Lake Rd, Rocky River, OH 44116
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found new style duckbill works as well as the old style. Cleaned out duckbill and inserted a straw so that there is a small opening for water to exit. THE ICEMAKER IS NOT LEAKING

Near Willowick Dr, Willowick, OH 44095
Arthur V.

Arthur V.

DRYER MAYTAG MEDX6STBW1 Found debris in between drum and front panel. Removed. Op test good. No more noise.

Near Lake Rd, Conneaut, OH 44030
Robert A.

Robert A.

DRYER ELE MAYTAG MEDB855DC0 "Found idler pully warn, replaced, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock"

Near Shedd Rd, Middlefield, OH 44062
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8800YC1 Replaced bearing kit and bleach dispenser. All tested ok. Put mitigation mat under washer.

Near Shagbark Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LFHB2751TF0 Replaced air handler housing and fan kit. All tested ok. Put mitigation mat under refrigerator.

Near Island Rd, North Ridgeville, OH 44039
Robert A.

Robert A.

ICE MAKER KITCHENAID KUIX305EBL1 "Checked over unit, unit working correct, drain is slow, hose needs reroutedOp test ok"

Near Munn Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Installed fan motor, blade and ui, op test ok"

Near Apache Pass, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER GE GTW460ASJ5WW "Cc not spinning, Ran drain and spin, good, ran diognostics, shifter fault, ohmed shifter, good, rest connections, 1 loose, tested shifter, good, ran speed wash, watched fill adj drain and spin, op test ok"

Near Heath Ln, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER AMANA NTW4605EW0 "Ran diognostics, no water entering unit, checked valves, good, ran recal cycle, good, op test ok"

Near Crossings Dr, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Found frost build up in frz, installed service kit, op test ok; used 1 W10916494 (SERVICE KIT) from stock"

Near Pioneer Trail, Hiram, OH 44234
Robert A.

Robert A.

DISHWASHER KITCHENAID KDTM354DSS5 "Installed track, op test ok"

Near Old State Rd, Middlefield, OH 44062
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 CC that the ff is not staying cold. Ff 56 fz 2. Ran diag thermistor passed. Air baffle is opening and closing properly. Complain and evap fans are running. Will need a main control and UI. UI is no longer available. Gave cust a senior discount. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Scottsdale Blvd, Shaker Heights, OH 44122
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5840BW0 CC that the unit is leaking on a drain and spin. Started a rinse and spin. Found there is a pin hole in the drain hose. Will need a new drain. Cust does not want to repair.

Near Vandalia Ave, Brooklyn, OH 44144
Arthur V.

Arthur V.

MICROWAVE GE PEB7226EH2ES Replaced mag tube thermostat. Op test good

Near Jefferson Ave, Ashtabula, OH 44004
Robert A.

Robert A.

REFRIGERATOR GE DFE28JMHCES "Installed ui, op test ok"

Near US-322, Windsor, OH 44099
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Recovered refrigerant Installed drier and compressor Ran a 30 inch vac for 20 min Filled with 4.9 oz of r134a Frost pattern showed and temps dropping OP TEST OK Advised to let it get to temp 48 hours

Near Katey Rose Ln, Euclid, OH 44143
Dan H.

Dan H.

DRYER WHIRLPOOL WED8500DC3 "Customer complaint of f3e1 error code and unit shuts off after 15 minutes, ran diagnostics found f4e3(restricted air flow) and f3e1(exhaust thermistor open or shorted) error code, found exhaust thermistor wire popped out of moles plug connector, reinserted wire into plug, op test good"

Near Townley Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER GE GHWN4250D1WW "Customer complaint that unit is not draining and spinning out clothes, filled basket and ran drain and spin cycle, unit drained and spun, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

Near W Glendale St, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Installed new hinge, op test no good , unit is making a squeaking noise when fresh food section door is opened, squeaking is coming from cabinet, unable to get squeaking to stop, called whirlpool techline spoke to rich, insulation inside cabinet is shifter, this cannot be repaired per whirlpool techline, this is considered a cosmetic damage issue, unit is outside 30 day cosmetic warranty, customer needs to contact whirlpool customer relations about this issue file number 7722990516"

Near Lafayette Blvd, Independence, OH 44131
Dan H.

Dan H.

WASHER AMANA NTW4516FW1 "Customer complaint of loud banging noise, ran manual test cycle on high speed spin with wet load, no loud noises heard, unit is operating as designed"

Near E Royalton Rd, Broadview Heights, OH 44147

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