We serviced a
JENN-AIR WALL OVEN
Model JJW9630CAS
Near Brecksville, OH 44141
David R
Job Details: 01/31/2022
"Replaced hinges and door seal. Door is still not closing properly. Called techline. Said that hinges and receptacles need to be replaced. There is a service pointer going over this problem, hinges already replaced. Will need receptacles. Ordering ; ordrng 4 WP74008015 (Hinge receptacle)s"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2022
"Cc that unit was smelling like natural gas. Verified every connection on back and put unit to preheat and could not smell anything. Had customer try to smell and could not smell it either. Did run diagnostics and found error code F8E0 upper fan has low speed. They will need cooling fan replaced. Gave customer estimate and said they will call whirlpool to try to get covered for at least the part. Will call us back if they get covered or if there going to continue with repair. ; ordrng 1 Fan (W11107275), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Bedford Heights, OH 44146
Brian M
Job Details: 01/31/2022
Cc led out Replaced leds OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Wickliffe, OH 44092
Jason N
Job Details: 01/31/2022
"Installed inlet water valve. Checked water pressure at sink source valve, reading 90 psi, showed customer gauge reading. Advised customer even with new valve, 90psi is too high and will potentially still cause issues."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 01/31/2022
Repl control board. Stated a normal cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
Cc: error codesFound error code f9e1(long drain) f3e1(water level system error) f5e4(door not open between cycles) f8e3(overflow conditions). Ran quick test cycle. Found unit has very slow drain flow. Needs drain cleared. Cleared drain. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Euclid, OH 44132
Corina B
Job Details: 01/31/2022
Replaced the evap fan. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Strongsville, OH 44136
David R
Job Details: 01/31/2022
"Cc unit is giving UL code. Found suspension getting weak. Bearings are leaking water under tub onto floor. In spin loud like a train. Will need suspension kit, bearing kit, sensor and hub. Customer paid SVC only. Do not order parts.**3 job count ; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub) and 1 WPW10178988 (Sensor) and 1 W10247710 (Suspension kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2022
Cc that unit will not do anything and will not fill with water. Ran diagnostics and found a F8E1 long fill no fill tested water valve in diagnostics and water would not come in but could not feel any water pressure coming in. I removed the cold water hose from the washer and turned it on and theres no water coming out. Asked customer if she has the water turned off and said no we checked everything to see if theres a valve closed but nothing. I felt the lines and explained to customer that they could be frozen the lines are close to the outside and the pvc line were pretty cold. Explained to customer that washer is fine she will need a plumber to verify her lines to see why she doesnt have any water coming in from the main lines. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Gabriel P
Job Details: 01/31/2022
Found drain hose not install properly correct issue for unit cause it had a drain pvc in the back of unit the lady didnt know why it was connected on wall so unplug hose and use pvc it start draining then brother got home and told the lady and me that the reason is not plugged in into the pvc cause is leaking inside wall in the basement so the sister told me to put it back how it where after we drain it i was not told it was leaking so if anything happens with the wall they told me to use pvc pipe
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Cleveland, OH 44113
Gabriel P
Job Details: 01/31/2022
"Found unit full of water empty water check voltage going to drain pump is getting 83 voltage also found outlet half correct but the other side no voltage show customer will need both drain pump and control also found a second to the fifth year warranty on control ordering ; ordrng 1 W10854225 (Control), used 1 WPW10348269 (PUMP-DRAIN), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW1
Near Cleveland Heights, OH 44106
Gabriel P
Job Details: 01/31/2022
Found faulty pump motor and arms ordering ; ordrng 1 W11025157 (Pump) and 1 W11462355 (Feed tube)
We serviced a
JENN-AIRE WALL OVEN
Model JJW8527DDS
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/31/2022
Customer complaint that when her wall oven is on it makes rattling sound found the noise coming out of blower ordering ; ordrng 1 WP74008383 (Fan)
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Gabriel P
Job Details: 01/31/2022
"Replace valve ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/31/2022
Found error f6e1 and f6e3 and f6e4 and f5e1 but unit working call senior tech advise to replace console and its cover on the second to the fifth year warranty ; ordrng 1 W11165145 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 01/31/2022
"Found pulley squeaking, replace from t/s ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MCD2358WFM02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/31/2022
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Broadview Heights, OH 44147
David R
Job Details: 01/28/2022
"Replaced evap harness and fan, replaced gasket under ice bin. Found ice bin broken on side, causing ice to spill out, WPW10347093. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Bay Village, OH 44140
Angel
Job Details: 01/28/2022
Replaced evaporator cover with harnesses. Opt test ok.(Office to refund money back for the control board Only evap cover was replaced).
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/28/2022
Installed control board. Programmed to 01 and electric type. Ran dryer op test. Good tumble and heat. Op test good.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model DU5004XM1
Near Mentor, OH 44060
Joe O
Job Details: 01/28/2022
"Cc: leaking, not washing properlyCustomer stated unit leaking from front, unit had standing water. Not draining. Found customer installed a garbage disposal and did not knock out punch. Knocked out punch. Ran test cycle. Unit not filling. Found float broken at screw point. Needs floatFloat is discontinued.; ordrng 1 718035 (float(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, OH 44144
Marie V
Job Details: 01/28/2022
Replaced nuts and stopper. Tested unit. No leaks op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details: 01/28/2022
"Cc cooling. Temp in FF normal around 39, FZ temp wont get down past 10* been that way since customer got it. FZ evap has frost pattern but not complete. Tapped on process stub. Took temp reading. Showing 5 inch vacuum. Added refrigerant to system. Ordering and replace filter drier. *** schedule as 4 count.*** requesting double labor ; schdld next appmnt for 2/4 FRI AM"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG55US6HS00
Near Westlake, OH 44145
Angel
Job Details: 01/28/2022
Cc that the units grates are not staying up as there supposed to. Called BJ to ask about this issue and asked me to call Whirlpool tech line to see what they would say. Called and spoke with Austin and explained issue and said to try to replace the hinges to see if that would work. Ordering hinges also ordering grates.; ordrng 3 W10826075 (Hinge)s and 1 W11204377 (Grates)
We serviced a
MAYTAG WALL OVEN
Model MEW9630DS01
Near Novelty, OH 44072
Brian M
Job Details: 01/28/2022
Cc unit seems like temps bounce back and forth either to hot or to cold Ran test bake in upper and lower oven at 350 temps regulated at about 157 upper and 147 lower. These are within spec Ran broil to 550 in both no issue found Advised to watch.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/28/2022
Cc unit interior lights not workingFound LED modules in both freezer and ff sections not working. Identified failed modules. Replaced using customer supplied parts. Illumination returned to unit. Op test good. Retrieved control for return.
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Painesville, OH 44077
Joe O
Job Details: 01/28/2022
"Installed heater assembly, and harness. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44102
Corina B
Job Details: 01/28/2022
Replaced the control. Did not take the control. Ran a calibration. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/28/2022
"Cc that the unit is showing DRN on the display. Confirmed unit is trying to drain, ran diag found error code F0E4 spin limited by water temps, F2E1 ui stuck button F9E1 drain pump system problem. Removed water from unit and removed pump, found it had a pin inside, showed cust and drain pump was too hot. Advice cust that is best to replace in case it was damaged by trying to drain. She said go ahead. Replaced drain pump from T/S ran drain and spin. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02IRBS3
Near North Ridgeville, OH 44039
David R
Job Details: 01/28/2022
"Replaced water valve. Tested, no leaks, running through cycle. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, OH 44011
Angel
Job Details: 01/28/2022
Replaced heater tested to make sure theres no leaks. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS05
Near Solon, OH 44139
Jason N
Job Details: 01/28/2022
"Cc unit still not heating properlyCalled wp techline, JR, documented as unit operating as designed, no fault codes, temperatures cycling within specification, advised customer adjust time and temperature with her recipes."
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/28/2022
"Cc that the unit will not power on. Connected to an outlet, no power, reset the outlet and unit when stain to drain. Found things inside the unit, like paper or leaves. Removed from panel of unit and got to the drain catch. Removed them and started a drain and spin. Op test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB27S9DCB
Near Lorain, OH 44052
Angel
Job Details: 01/28/2022
Cc that unit will not do anything after they installed temp sensor. Prior visit unit was working just had f31 error for shorted temp sensor. I ordered the part for customer to install and not sure what they did but unit will not turn on now. Verified power to unit and control is receiving 240vac but display is completely off will need control replaced. Checked on part and its discontinued unit can not be fixed. Called BJ and said we can not do anything from here.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/28/2022
Installed LED inverter board. Illumination returned to unit. Op test good.
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near North Ridgeville, OH 44039
David R
Job Details: 01/28/2022
"Replaced temp control. Set to 7, set a drink in there. Give 24 hrs to return to normal temps. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/28/2022
"Found tube half way in and out correct issue also advise other issue with unit to watch out for,also took pictures of pop unit is under one year warranty.opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Dan H
Job Details: 01/28/2022
"Unable to get into driveway due to snow, office is rescheduling ; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KGCP467JSS06
Near Chardon, OH 44024
Dan H
Job Details: 01/28/2022
"Customer complaint that burners are igniting slow, burners ignite immediately when gas reaches them, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model CFE28USHBSS
Near Austinburg, OH 44010
Dan H
Job Details: 01/28/2022
"Installed new user interface, op test good"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Manny
Job Details: 01/28/2022
"Cc unit leaks frost the bottom. Found drain pump leaking from the union, unit will need a drain pump. Customer wants to be added to cancellation list ; ordrng 1 W10919003 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Ashtabula, OH 44004
Dan H
Job Details: 01/28/2022
"Installed new dryer repair kit, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 01/28/2022
"Found pulley squeaking,replace parts from t/s ,opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL STACKED W/D
Model WED560LHW2
Near Painesville, OH 44077
Brian M
Job Details: 01/28/2022
"Installed blower, seal, and rollers OP Test Ok"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Madison, OH 44057
Dan H
Job Details: 01/28/2022
"Customer complaint that unit will fill but not do anything else, found lid not locking, unit runs if lid switch is pressed manually, unit, needs new lock and strike; ordrng 1 WH02X24399 (Strike) and 1 WH08X32697 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Amherst, OH 44001
Gabriel P
Job Details: 01/28/2022
"Replace thermistor with harness,opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
Manny
Job Details: 01/28/2022
"Replaced ice maker and main control, ran service mode and try to activating ice maker harvest, will not activate, unit will neeed a new UI. Ordering UI; ordrng 1 W11518204 (User interface)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Manny
Job Details: 01/28/2022
"Cc unit still doing the same. Rpm sensor on shifter not detecting the baske spinning, unit will need a shifter, tried using my TS shifter but was damaged in the box see pics ; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KVEXVB01
Near Elyria, OH 44035
Marie V
Job Details: 01/28/2022
"Cc that the freezer is not cooling properly. Took temps 36* fresh food 16* freezer. Unit is installed in the garage, its 19* outside. Explain cust that is too cold, and unit will not work properly, needs to be inside or basement . Unit is working properly. op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, OH 44081
Corina B
Job Details: 01/28/2022
"Replaced the ui and main control. Opt test ng. Called t/l Austin file # 7732843378 removed the filter 5 seconds to fill an 8 oz cup. Turned down the pressure at the valve, filled a cup in 8 seconds. Put filter back in filled once and stopped. Will need a new filter head and filter. T/l said the filter will be covered under warranty brought core back for return ; ordrng 1 W11189114 (Cap) and 1 EDR2RXD1 (Filter) and 1 W10906054 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44052
Angel
Job Details: 01/28/2022
Cc that unit in freezer was good but ff section was warm. Took temps and found freezer at -2* and ff section at 54*. Could not feel air coming out of damper so verified the freezer fan and was good took out food and found back wall with frost buildup. Took apart and steamed out everything ran heater in Diagnostics and worked took out thermistor and found it was split with wire exposed. Replaced thermistor put everything back together and explained to customer to wait at least 24hrs for proper cooling in the ff section and to try not to block the vent for proper air flow. Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Lorain, OH 44052
Angel
Job Details: 01/28/2022
Replaced control tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Brian M
Job Details: 01/28/2022
Cleared drain pan Replaced evap fan kit Ran test 3 and test 4 normal operation Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBLO36FMX01
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/28/2022
"Installed main control. Turned unit back on. Unit running/cooling, no unusual symptoms. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Joe O
Job Details: 01/28/2022
"Cc: not making iceFound no ice in ice bin. Found no stored error codes. Found temps in ff section at 41 degrees, freezer at 4 degrees. Unit has good water pressure. Ran ice maker harvest and fill. Unit harvesting and filling. Unit is connected to ro system. Needs ice maker; ordrng 1 W11483245 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 01/28/2022
"Customer complaint that unit is not spinning properly , ran diagnostics found f0e2(over suds) and f7e7(motor unable to reach target rpm) error codes, unit spins, unit agitates, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8600YW0
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/28/2022
"Cc: not startingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found belt broken. Found idler pulley missing, and broken. Needs idler pulley and belt; ordrng 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near University Heights, OH 44118
Corina B
Job Details: 01/28/2022
"CC that there is a humming noise. Confirmed. Replaced the kick plate and the blower housing, blower wheel clear. Found the motor making the noise. Will need a new motor and wheel. ; ordrng 1 WPW10508324 (Motor) and 1 697772 (Wheel)"
We serviced a
MAYTAG DRYER
Model MGDC200XW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/28/2022
"Found unit heating but found restricted air flow clear out show customer all the lint,opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF
Near Painesville, OH 44077
Dan H
Job Details: 01/28/2022
"Customer complaint that unit is leaking, confirmed, unit is leaking passed lower door seal, unit needs new lower door seal ; ordrng 1 5304500204 (Seal)"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Cleveland, OH 44120
Corina B
Job Details: 01/28/2022
CC that the u it is not turning on. Confirmed. Checked the terminal block l1 to n 120 v. L2 to n 0 l1 to l2 120 volts. Found the cord backing out the outlet. Plugged the cord in. Unit turned on. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Corina B
Job Details: 01/28/2022
CC that the unit is freezing food. Fz10 ff 40*. Unit is overpacked and the ff top shelf has the food pushed towards the back wall. Advised cust to not overpack the unit with food and to not have the food pushed all the way back. . Plus the setting is at the coldest. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44108
Joe O
Job Details: 01/28/2022
"Cc: not cooling properly in ff section, door light onCustomer pointed out ff evap completely frosted over. Found temps in ff section at 39 degrees, freezer at 4 degrees. Right door switch is open. Evap completely frosted over. Ohmed out thermistors. Found rc thermistor reading out of range. Needs ff evap fan harness, and light switch.; ordrng 1 W11087438 (motor-evap) and 1 W11289496 (switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ2
Near Avon Lake, OH 44012
Marie V
Job Details: 01/28/2022
"cc that the unit does a squeaky noise very loud. Confirmed, noise comes from pulley. Replaced pulley from T/S, oiled rollers and tested unit. Op test ok; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.7021241
Near Avon Lake, OH 44012
Marie V
Job Details: 01/28/2022
"Cc that the unit is not cooling properly. Took temps 33* fresh food and 17* on freezer. Removed back panel and found evapo has half way frost half way does not. Plugged kill a watt meter in. Also unplugged fan back in and let if cool. Full frost on evap, unit will need thermostat. ; ordrng 1 W10866230 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model CFCP1NIXCSS
Near Bay Village, OH 44140
Angel
Job Details: 01/28/2022
Cc that unit is not working. When i arrived unit was working again i did so e checks and everything checked out good. So customer wanted me explain to him how can he check himself since hes pretty handy and were having problems that when i come out its working i explained to him what he has to do and if when unit is not working and everything i explained to him is good he will need inverter board for compressor replaced. Customer said he will call in once he checks everything when its not working and let us know if it needs the inverter board or not. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44119
Joe O
Job Details: 01/28/2022
Installed element. Tested. Op test ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM0
Near Westlake, OH 44145
Marie V
Job Details: 01/28/2022
"Replaced pump. Tested unit, no leaks. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Cleveland, OH 44120
Manny
Job Details: 01/28/2022
Replaced door closer opt test ok. Customer said he might call us to order another shelf.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Shaker Heights, OH 44120
Manny
Job Details: 01/28/2022
"Replaced door gasket heated to expand, opt test ok advise customer to close left side door first to avoid ripping the gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22EMWH04
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/28/2022
"Cc unit leaking water in back of ff section and ice maker not workingRan ice maker harvest test, ice maker indexed properly, called for water, valve buzzing but no water coming in. Found source valve in basement closed, opened valve. Reran ice maker cycle. Water coming in to ice maker. Water in ff section caused by clogged freezer evaporator drain. Steamed out drain tray and down drain hole, good flow through. Op test good."
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Wellington, OH 44090
David R
Job Details: 01/28/2022
"Cc unit heating fan running at end of cycle. Found customer has 16 hr Fresh hold option on, in owners manual, unit will periodically tumble with fan on. Let customer know to turn option off. Ran diagnostics good. Op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model MMV5227JZ00
Near North Royalton, OH 44133
Gabriel P
Job Details: 01/28/2022
"Found frame damage and door and cabinet case and door hinges call whirlpool they say is not repairable but they transferred me to trade team, will contact customer between 3 to 5 business days,opt test ok"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, OH 44060
Dan H
Job Details: 01/28/2022
"Customer complaint of squealing noise, ran drain and spin and speed wash , unit spun and agitated , no squealing noise heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Dan H
Job Details: 01/28/2022
"Customer complaint of knocking noise, compressor and condenser fan sound good, air damper sounds good, evaporator fan sounds good, heard popping noise inside cabinet, advised customer that this is normal, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma Heights, OH 44130
Gabriel P
Job Details: 01/28/2022
"Found error code f4e3 wash motor faulty and f7e1 no heat gave customer will think about it paid for service only do not order parts ; ordrng 1 W11025157 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44109
Manny
Job Details: 01/28/2022
"Replaced gearcase and agitator, unit is missing the agitator cap, ordering agitator cap, no need for return visit, customer will install cap when arrive. Ran auto cycle unit finished with no errors, opt test ok; ordrng 1 W11246846 (Agitator cap)"
We serviced a
JENN-AIR RANGE
Model JDRP436WP02
Near Olmsted Township, OH 44138
David R
Job Details: 01/28/2022
"Cc unit not recognizing door closed, also screen will freeze up. Went into diagnostics, found F2E1 stuck/shorted keypad. All connections check good. Ordering control Ui, replace all parts at same time **2 job count for testing ; ordrng 1 WPW10464535 (Assembly Ui keypad)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Brecksville, OH 44141
David R
Job Details: 01/28/2022
"Cc unit not heating. Found connection loose loose on power cord on bracket to terminal. Corrected, tested, heating and cycling, good. Op test ok."
We serviced a
KENMORE DISHWASHER
Model 665.12783K311
Near Kent, OH 44240
Brian M
Job Details: 01/28/2022
Cc unit wont start Found glass in pump Removed glass OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Streetsboro, OH 44241
Brian M
Job Details: 01/28/2022
Installed drum belt and seal Customer confirmed unit is quieter OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma Heights, OH 44130
Gabriel P
Job Details: 01/28/2022
Found error F7E6 motor fault and open clockwise or counterclockwise circuit and error F0E5 off balance load delete code ran calibration and auto test
We serviced a
KENMORE DRYER
Model 110.67032601
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 01/28/2022
"CC that the unit is not heating. Confirmed. Found the heater is open. Will need a new heater.; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Bay Village, OH 44140
Manny
Job Details: 01/28/2022
"Cc unit was making a squeaking noise, stated that he lubricated the rollers and the noise stop but just wanted us to come and take a look to make sure everything was good with the unit. Inspected the unit everything seen to be good and no noise. Opt test ok, collected for service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Aurora, OH 44202
Brian M
Job Details: 01/28/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Warrensville Heights, OH 44128
Jason N
Job Details: 01/28/2022
Installed control board. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Garfield Heights, OH 44128
Jason N
Job Details: 01/28/2022
"Cc unit burnt mark on bottom ring and bad smellCustomer stated there was an object on the bottom of unit and a bad smell after the cycle. Did not see anything on heater element at this time, no abnormal smell. Advised customer a foreign object or piece of food may have fallen on heater element and burnt off. No issues found at this time. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Dan H
Job Details: 01/28/2022
"Installed new heater, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44129
Gabriel P
Job Details: 01/28/2022
"Replace housing and blower,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Westlake, OH 44145
Manny
Job Details: 01/28/2022
"Cc unit just flashes a code F5. Unit was unplugged, plugged in unit and unit started coming on and off every 2 seconds or so and flashing an F5 code was able to get into diagnostics and found error codes f3e2 for Inlet Water Temperature Fault, F5E1 Lid Switch Fault Lid Is Up, f0e2 oversuds, F5e3 Lid Lock Will Not Unlock, cleared code but can get the unit into diagnostics cycle it will shut off and start flashing the code. Dispenser is full of liquid and powder detergent, informed customer that that is too much detergent. Unit will need a lid latch, Im out of TS, ordering latch; ordrng 1 W10810403 (Lid latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, OH 44140
Angel
Job Details: 01/28/2022
Customer stated that since i came out last time unit has been working fine. But still wanted me to replace control board. Replaced control board. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW5
Near Aurora, OH 44202
Brian M
Job Details: 01/28/2022
Cc still has leak Found small leak coming from float Removed float and found a ton of debris under switch likely causing unit to over fill Cleaned debris and but spray arm back on OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details: 01/28/2022
"Cc unit says to close door Found door not hitting switch Needs door, found error for microwave relay, and lamp out, ui is not responding to all touches Needs controls, lamp and and door Office to schedule ; ordrng 1 W10886919 (lmp-basles) and 1 W11110283 (glass-door) and 1 W11297728 (console) and 1 W11325603 (Control)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Bedford, OH 44146
Jason N
Job Details: 01/28/2022
"Cc unit not heating but not tumbling Found unit belt broken and support roller seized. Used truck stock repair kit to replaced components. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS
Near Seven Hills, OH 44131
Corina B
Job Details: 01/28/2022
CC that the warming drawer is not sliding out well. Confirmed. Found the slides off the track. Readjusted the slides. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Mentor, OH 44060
Joe O
Job Details: 01/28/2022
"Cc: not advancingFound error codes f4e3(wash motor not running) f7e1(not heating). Found sump is receiving proper power, but not washing. Needs sump assembly. Customer does not want to repair at this time; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44134
Corina B
Job Details: 01/28/2022
"Replaced the gearcase, hub, cam , capacitor, motor, shifter, shield and belt. Found the wires are corroded. The agitator is wobbly. Started a deep water wash. When cancelling the washer does not drain and the power does not come back. Will need a new control, wire harness and agitator. Office to reschedule appointment ; ordrng 1 W10846191 (Washplate) and 1 W10836496 (Agitator) and 1 W11131700 (Harness) and 1 W11124822 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near North Olmsted, OH 44070
Marie V
Job Details: 01/28/2022
"Replaced pump , tested unit. No leaks. Op test ok"
We serviced a
KITCHENAID RANGE ELE
Model KESS907SSS01
Near Cleveland, OH 44119
Corina B
Job Details: 01/27/2022
"Replaced the burner. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Middleburg Heights, OH 44130
Manny
Job Details: 01/27/2022
"Cc unit not spinning, unit will need a shifter use shifter from T/S; used 1 W10913953 (ACTUATOR) from stock"