We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC56IS8
Near Amherst, OH 44001
Marie V
Job Details: 12/19/2023
"Replaced ice maker. Unit showing at panel door ajar, it wont dispense water also make ice. Ordering both door switches. ; ordrng 2 241835505 (Switch)s"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Garrettsville, OH 44231
Corina B
Job Details: 12/19/2023
CC that the unit is not draining. Found the drain wire broken. Replaced the harness and drain pump. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Westlake, OH 44145
Manny
Job Details: 12/19/2023
"Cc unit skips the cycle and goes to done, verified and no codes, ran test cycle and good, set unit to express wash and watch it for 10 minutes and good, unit loses power to latch, unit needs latch and control. ; ordrng 1 W11412299 (Latch) and 1 W11672225 (Control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Cleveland, OH 44125
Bill
Job Details: 12/19/2023
"Changed all high end components, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Aurora, OH 44202
Bill
Job Details: 12/19/2023
"Cc not making ice, confirmed cc. Found icemaker thermistor open, ordered new ice maker.; ordrng 1 W11546935 (Ice maker)"
We serviced a
MAYTAG DRYER
Model MED9700SB0
Near Lakewood, OH 44107
Joe O
Job Details: 12/19/2023
Cc: squealingRan test cycle. No abnormal noises. Pulled kick panel. Found rollers and pulley spinning. None of the pulleys or rollers look worn. No signs of slipping belt. Checked blower. No signs of wear. Could not duplicate issue. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Cleveland Heights, OH 44118
Joe O
Job Details: 12/19/2023
"Cc: gasket torn, light switch brokenFound right ff gasket torn. Found right ff door switch broken off. Needs gasket and door switchBuilt estimate for gasket and switch; ordrng 1 W10830046 (gasket-fip) and 1 W11291138 (switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ05
Near Aurora, OH 44202
Bill
Job Details: 12/19/2023
"Cc f2e1, confirmed cc. Changed door opt test good."
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, OH 44120
Bill
Job Details: 12/19/2023
"Cc no power, confirmed cc. GFCI tripped and would not reset, explained to customer that they need to get an electrician out to replace outlet."
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Rocky River, OH 44116
Bill
Job Details: 12/19/2023
"Changed heating element, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Cleveland, OH 44135
Bill
Job Details: 12/19/2023
"Cc water leaking, confirmed cc. Found supply line for hot water side leaking at the valve. Tightened, leak has stopped, advised customer to replace supply lines. Opt test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Parma, OH 44129
Bill
Job Details: 12/19/2023
"Cc f1e1 code, confirmed cc. Changed control board, opt test good."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Chesterland, OH 44026
Joe O
Job Details: 12/19/2023
"Cc: noiseFound error codes f7e3(basket engaged during wash) f0e3(overload) f7e5(shifter failure). Ran diagnostics test cycle. Found slider not fully engaging. Needs sliderCannot repair today due to Customers stationary sink in the way, cannot access the bottom of machine. Customer will need stationary sink moved.; ordrng 1 W10734521 (slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Willoughby, OH 44094
Joe O
Job Details: 12/19/2023
Cc: odor from unitCustomer stated the unit is giving off an odor. Stated the odor is coming from the back of the machine. Advised customer there is nothing in the machine that will give off an odor. Unit has good temps. Found mold in evaporator pan. Advised customer the odor may be coming from the mold. Needs cleaned. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austinburg, OH 44010
Dan H
Job Details: 12/19/2023
"Customer complaint that lights are out, confirmed, found deli control compartment filled with water which corroded board and harness through deli drawer, unit needs new deli drawer, part is out of stock so not scheduling return appointment ; ordrng 1 W10815669 (Drawer)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mentor, OH 44060
Dan H
Job Details: 12/19/2023
"Customer complaint of loud banging noise, ran drain and spin cycle, noise is normal, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model LAT8826AAE
Near Painesville, OH 44077
Dan H
Job Details: 12/19/2023
"Customer complaint that unit is not spinning, confirmed, brake is seized, unit needs new brake assembly, tool for assembly is no longer available, unit cannot be repaired ; ordrng 1 WP6-2011900 (Brake)"
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152ES1
Near Painesville, OH 44077
Dan H
Job Details: 12/19/2023
"Installed new element, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Willoughby, OH 44094
Jason N
Job Details: 12/19/2023
"Cc unit not powering on. Customer stated he power cycled the unit to restore functionality to the unit. Unit is working at this time. Ran diagnostics, found code 2-1 for interface stuck key. Based on code and complaint, ordering interface console. ; ordrng 1 W11165145 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Olmsted Falls, OH 44138
Manny
Job Details: 12/18/2023
"customer stated the just moved here a month ago but said no comfortable showing me the lease agreement. I told her if is under warranty Ill need pop or a dispatch, she asked to wait to contact leasing office. They are sending someone from the office with pop no pop he said to proceed and hell pay me, ran diagnostic and f4e3 for motor not running, ran test cycle and motor not running, unit needs pump motor, maintenance guy said theyre calling Wpl since they think this is under warranty.; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Painesville, OH 44077
Jason N
Job Details: 12/18/2023
"Cc unit bin overflowing with ice, now not working at allRan m/s for entitlement, unit under 2yr warranty. Ran diagnostics, found recirculation pump sensor showing reservoir full when no water is present. Unit will need recirculation pump replaced. ; ordrng 1 W11542867 (Pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Willoughby Hills, OH 44094
Jason N
Job Details: 12/18/2023
Installed gaskets. Advised customer to a monitor moisture formation on door gasket. Op test good.
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Kirtland, OH 44094
Joe O
Job Details: 12/18/2023
"Cc: door not shutting completely, interior microwave light not functioning, rubbing noise when running microwaveFound error codes f9e0(product miswired). Found when microwave is running there is a intermittent rubbing noise. Found microwave light will not come on. Pulled bulb. Needs microwave appliance manager, bulb, cooling fan, and inner microwave door panel Panel shows limited stock. Office to reschedule; ordrng 1 W11325786 (Control) and 1 W10886919 (lmp-basles) and 1 W11344874 (Cooling fan) and 1 W11684570 (Inner door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Joe O
Job Details: 12/18/2023
"Cc: not staying coldFound temps in ff section at 34 degrees, freezer at 1 degree. Customer has unit set to coldest setting. Manually entered diagnostics. Tested fans, compressor and damper. All functions working. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Seven Hills, OH 44131
Joe O
Job Details: 12/18/2023
"Upon arrival, no power to unit. Playing with plug, outlet started arking. Plugged unit into different outlet. Found unit powered up, drained and started washing. Sump has low pressure. Replaced sump. Tested. Upper spray arm worn, hitting manifold. Needs upper spray arm(customer to install)Took new control for return; ordrng 1 WPW10317197 (upper spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Joe O
Job Details: 12/18/2023
"Cc: not cooling ff section, ice build up in freezerFound frost build up on evap cover. Found ff temp at 55 degrees. Found element ohms out at 114, pulling 117 watts. Unit is defrosting. Needs element, thermistor, and control; ordrng 1 W11650660 (Element) and 1 WPW10384183 (thermistor) and 1 W11566851 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Dan H
Job Details: 12/18/2023
"Customer complaint that unit goes to spin cycle and then stops, ran diagnostics found f5e1(lid switch fault) and f9e1(long drain) error codes, lid locks, unit spins, drain pump is not working, unit needs new drain pump ; ordrng 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE HOOD
Model UXT5530AAS0
Near Broadview Heights, OH 44147
Joe O
Job Details: 12/18/2023
"Cc: noise, not pulling odors outFound blower is pulling air. Found blower speed max on blower switch/control not working. Needs control.; ordrng 1 W10851619 (contrl-mtr)"
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/18/2023
"Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Eastlake, OH 44095
Dan H
Job Details: 12/18/2023
"Customer complaint of squealing noise, confirmed, installed new cam kit and belt, op test good"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Mentor, OH 44060
Dan H
Job Details: 12/18/2023
"customer complaint that unit is not spinning , ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Mentor, OH 44060
Dan H
Job Details: 12/18/2023
"Customer complaint that freezer section door pops open when fresh food section door is closed, confirmed, raised front of unit, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 12/18/2023
"Customer complaint that unit is not completing cycles, Confirmed, found slider broken, unit needs new slider; ordrng 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Windsor, OH 44099
Dan H
Job Details: 12/18/2023
"Installed new water line, op test no good , called whirlpool techline spoke to Kurt , suggested to put two check valves on waterline; ordrng 2 8201815 (Check valve)s and 2 2314271 (Check valve)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rock Creek, OH 44084
Dan H
Job Details: 12/18/2023
"Customer complaint that unit is not making ice, confirmed, found broken wire in door harness, unit needs new door; ordrng 1 W11551458 (Frz door)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, OH 44041
Dan H
Job Details: 12/18/2023
"Installed new timer, op test good"
We serviced a
MAYTAG DISHWASHER
Model PDC3600AWX
Near Geneva, OH 44041
Dan H
Job Details: 12/18/2023
"Customer complaint that spray arm is not spinning, started normal wash cycle with upright glasses in racks, unit filled, wash motor started, upper rack glass did not fill, found upper spray arm clogged, unit needs new upper spray arm , part is no longer available ; ordrng 1 99002418 (Upper spray arm)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near East Cleveland, OH 44112
Jason N
Job Details: 12/18/2023
"Cc unit burner not workingNo entitlement information, customer does not have a pop at this time, but serial number comes back as 2023 unit, under a yr. Found RR burner non operational due to valve being seized up. Unit will need burner valve. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11620424 (Valve-burner)"
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Chesterland, OH 44026
Corina B
Job Details: 12/18/2023
CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Will need the dryer repair kit. Replaced the kit from t/s. Opt test ok. Vent was not installed. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Avon, OH 44011
Manny
Job Details: 12/18/2023
"Cc that unit is leaking a lot, verified and f8e4 on display Checked and drip tray full of water, ran test cycle and water on the floor as soon as the unit started washing, traced water to the top rack mount, its broken and missing the nuts, ordering mount, wheels and nuts; ordrng 1 W11580025 (Mount) and 1 W11553484 (Tub wheel) and 4 W11545286 (Nut)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon Lake, OH 44012
Manny
Job Details: 12/18/2023
"Evacuated refrigerant, replaced compressor, and filter tube, placed in a 29in vacuum and holding for 15 minutes, charged with 56g of R600 pressure holding at -2 psi, good frost pattern on evap, unit is cooling, advise customer to place water bottle in the fz once frozen they can load it up, opt test ok ; used 1 W11504415 (8.5/8 NR MS 00), 2 Tjaf1200 (), and 1 W10895710 () from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFDA
Near Avon Lake, OH 44012
Manny
Job Details: 12/18/2023
"Cc that unit is building up ice under drawer again, verified and ice, ice maker started filling and saw water coming out of filter base, took apart and filter base not latching to filter and causing a leak. Unit needs filter base; ordrng 1 242009602 (Filter base), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Bay Village, OH 44140
Manny
Job Details: 12/18/2023
"Replaced element, opt tested ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Brecksville, OH 44141
Joe O
Job Details: 12/18/2023
Installed led kit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Berea, OH 44017
Bill
Job Details: 12/18/2023
"Cc not draining, confirmed cc. Changed drain pump from truck stock. Tested opt test good.; used 1 W10876600 (Pump) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Columbia Station, OH 44028
Bill
Job Details: 12/18/2023
"Did not enter house, customer stated the family was sick. Rescheduled for 12/28; schdld next appmnt for 12/28 THU !"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Columbia Station, OH 44028
Bill
Job Details: 12/18/2023
"Cc popping occasionally when opening the door, could not verify. Pulled unit out from under the cabinet, tested hinges several times. Could not get them to bind, could not find signs of damage. Unit is operating as intended."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Olmsted Township, OH 44138
Bill
Job Details: 12/18/2023
"Cc wheel fell off, confirmed cc. Changed adjusters, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Elyria, OH 44035
Marie V
Job Details: 12/18/2023
"Cc that unit is not working properly or something is happening, press the water button and unit did not washed or spin, also another time unit was just spinning the clothes. Ran diag found error code f0e7 clean washer error. Explained cust what happened, if message comes on panel , you have to cancel message and continue with the cycle you want. If press start it will start a cleaning washer cycle, wont spin out the clothes. Ran auto test, also if using extra power button, unit will start agitating with the minimum water to fight the stains on clothes. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Amherst, OH 44001
Marie V
Job Details: 12/18/2023
"Replaced damper motor, main control and water valve. Cycle both ice makers, no leaks. Tested water at the door. Op test oBrought core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Avon Lake, OH 44012
Marie V
Job Details: 12/18/2023
"Cc that the unit is not making ice. Confirmed, found ice maker. Off . Turned back on ice maker cycled and filled up with water. Advice cust to monitor, he said he turned off because it wasnt working. If unit does not makes any more ice will need new ice maker. Op test ok; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lorain, OH 44052
Marie V
Job Details: 12/18/2023
"Cc that the unit is showing an error code on the panel and they where testing oven and a lot of smoke came off the oven. Unit is new never used. Cant find receipt. Ran diag found error code f8e0 upper blower fan too low , f3e0 main oven sensor shorted f1e1 internal error f9e0 miss wire if product , f2e1 stuck or shorted key board. Took apart tested oven sensor. Showing 1067ohms. Unit will need new control. Cust will call whirlpool to see if they would help.; ordrng 1 W11034208 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44052
Marie V
Job Details: 12/18/2023
"Cc of drum not spinning. Confirmed, found belt broken and pulley off place. Replaced both, testes unit. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lorain, OH 44055
Marie V
Job Details: 12/18/2023
"Cc that the control is not working. Confirmed showing error code f2e1. Followed steps on techsheet, unit will need new control panel. Office will contact once they have eta on control.; ordrng 1 W11620481 (Control)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lorain, OH 44053
Marie V
Job Details: 12/18/2023
"Cc that the drain hose is banging at the back when spinning. Confirmed, unit has extra drain hose because original is too shot. Advic cust to add insulation showed pic. On drain hose. Back is installed properly. Line is too long making it shake and bang. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Lorain, OH 44053
Marie V
Job Details: 12/18/2023
"Cc that the unit lights are not working. Confirmed. Sp, S84638 replaced all lights. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Amherst, OH 44001
Marie V
Job Details: 12/18/2023
"Replaced heater, cleaned out lint, tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Aurora, OH 44202
Corina B
Job Details: 12/18/2023
CC that the unit is not draining. Drain hose is not connected to the sink. Can not pull the unit out due to no slack on the drain hose. Will need to have to drain hose hooked up to the garbage disposal. Replaced the drain pump. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Ravenna, OH 44266
Corina B
Job Details: 12/18/2023
"Replaced the control, pump and motor. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model CGM2743BQ0
Near Ravenna, OH 44266
Corina B
Job Details: 12/18/2023
"CC that there is long dry cycles. Confirmed. Found the gas coils, no opening after several cycles. Will need the gas coils. ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Rootstown, OH 44272
Corina B
Job Details: 12/18/2023
CC that the oven is not keeping temperature to high or to low. Set the oven to 400* wait 20 minutes after buzzer. Temp is staying at 375*. Calibrated the oven 20* ranging from 425-430*. Will need a sensor and control. ; ordrng 1 W11448962 (Control) and 1 W11598120 (Temp sensor) and 1 W11600634 (Ui)
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS04
Near Bentleyville, OH 44022
Corina B
Job Details: 12/18/2023
"CC that the light in the microwave is not working and the convection fan is not turning. Confirmed. Will need the fan and light; ordrng 1 W10794022 (Fan motor) and 1 WPW10440740 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1450DS1
Near Willoughby Hills, OH 44094
Corina B
Job Details: 12/18/2023
"CC that the oven does not heat. Confirmed. F1e0 Communication Error f2e1 stuck. Checked the power, good. The bake, broil and the fuse are good. Will need a control and possibly the ui.; ordrng 1 W11099813 (Control) and 1 W10911397 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Euclid, OH 44132
Corina B
Job Details: 12/18/2023
"CC that the unit does not turn on and the freezer light is broken. Confirmed. The control is flashing, no fans or the compressor turning on. The hoosing to the freezer light tabs are broken. Will need a control and housing. ; ordrng 1 W11613574 (Control) and 1 WPW10313917 (Cover) and 1 W11518235 (Bulb)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near North Olmsted, OH 44070
Bill
Job Details: 12/18/2023
"Cc unit acting erratically, ie sometimes wont drain until door is opened then closed etc. confirmed error code, 4 3 and 7 1. Ran diagnostics auto test all components operating properly. Noticed gasket was failing, Ordered new control, latch, and gasket follow up scheduled for 12/21; ordrng 1 WPW10653840 (Latch) and 1 W10906426 (Control) and 1 W11498831 (Gasket)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rocky River, OH 44116
Bill
Job Details: 12/18/2023
"Changed thermal fuse, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC1
Near Beachwood, OH 44122
Bill
Job Details: 12/18/2023
"Changed thermistor, tested unit clicked motor tried to start then nothing. Called Brian, Brian and I found that start relay on control board was not operating. Explained to customer they would need a control board. Customer chose not to continue repairs at this time. Office to reimburse cost of thermistor.; ordrng 1 W10849080 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland Heights, OH 44118
Bill
Job Details: 12/18/2023
Replaced strike. Opt test good.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW01
Near Lakewood, OH 44107
Jason N
Job Details: 12/18/2023
"Cc refrigerator door gasket not staying in place Confirmed upper left corner of gasket falls out of liner. Door liner is warped, unit will need ff door. Advised customer door may take up to 4-6 weeks for delivery, and to call office when door arrives to schedule for install. ; ordrng 1 LW10680726 (Door-fip)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lakewood, OH 44107
Jason N
Job Details: 12/18/2023
"Cc unit not powering on Found lid latch in locked position. Popped latch. Checked power to main control, good at 121v. Checked for shorted components. Drain pump resistance good at 20ohms. Unit will need lid latch and main control replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11700916 (Latch) and 1 W11419051 (Cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 12/18/2023
"Cc unit not heatingChecked power to unit, good at 245v L to L. Checked all thermals. Found heater element open. Unit will need element replaced. ; ordrng 1 WP3387747 (Element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Jason N
Job Details: 12/18/2023
"Cc unit ff section too warm on upper shelves Found unit cooling but no airflow in ff section, fan not running. Ran tests, 1, 3, and 57. Thermistors reading 37 degrees in ff section, 42 degrees on ff evaporator(out of range), and fan did turn on during manual test. RC evaporator thermistor out of range, unit will need ff evaporator cover assembly. ; ordrng 1 W11395558 (Cover-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Pepper Pike, OH 44124
Jason N
Job Details: 12/18/2023
"Cc unit making noises Found noise in question is the damper control when opening and closing. Unit is not experiencing cooling issues, damper is functional but noisy. Quoted customer damper replacement cost. Customer declined repair. Estimate only. ; ordrng 1 W10814173 (Diffuser)"
We serviced a
MAYTAG RANGE ELE
Model MER6775AAN
Near Cleveland, OH 44124
Jason N
Job Details: 12/18/2023
"Cc lower oven bake element burnt outConfirmed lower bake element is physically burnt open. Quoted customer repair cost. Customer states she told the office she needed a bake element, was not happy we didnt have one with us. Ordering bake element. ; ordrng 1 WP7406P428-60 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Painesville, OH 44077
Jason N
Job Details: 12/18/2023
Installed harness and cover. Advised customer to allow unit to run for 24 hrs and monitor temperatures afterwards.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Cleveland, OH 44134
Joe O
Job Details: 12/18/2023
Cc: clickingRan diagnostics test cycle. Ran normal cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44109
Joe O
Job Details: 12/18/2023
Cc: off balanceRan drain and spin. Tested suspension rods. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Cleveland, OH 44104
Joe O
Job Details: 12/18/2023
"Cc: not tumblingFound belt snapped. Needs belt; ordrng 1 341241 (belt,drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Cleveland, OH 44109
Manny
Job Details: 12/18/2023
"Replace fz door, opt test ok"
We serviced a
KENMORE RANGE
Model 911.30168791
Near Perry, OH 44081
Dan H
Job Details: 12/15/2023
"Customer complaint that oven is not maintaining temperature, oven temperature sensor is good at 1112ohms, started bake for 350 degrees, temperature after preheat at 358 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44108
Jason N
Job Details: 12/15/2023
"Cc unit not starting Ran diagnostics, found codes f1e1 for main control fault, f0e3 for overload and f7e5 for shifter fault. Cleared codes and ran test cycle, found unit heavily vibrating in spin cycle. Excessive side to side movement in basket. Unit will need gearcase, hub and main control(due to f1e1 fault) replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11116590 (Control-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWHA
Near Geneva, OH 44041
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not filling with water, confirmed, found a piece of food lodged under float switch, removed, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Corina B
Job Details: 12/15/2023
"CC that the unit is not washing. Ran diag no codes. Ran a calibration. Started a load on heaven, agitating. Advised Cust half a basket is a full load and 1-2 tablespoons of he detergent. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, OH 44055
Marie V
Job Details: 12/15/2023
"Cc that unit stopped cooling. Confirmed, found cooling off. Corrected , took unit aoart saw lost of water at the freezer bottom. Cust said that they have been removing sheets of ice. Cleared out drain tube, also cant tell if unit has a leak, will order sensor , control . Also panel has some lights that arent working and door seal is broken. Ordering parts; ordrng 1 W10830274 (Door seal) and 1 W11334745 (Motor evap hrness) and 1 WPW10521642 (Panel) and 1 W11035835 (Control)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS0
Near Westlake, OH 44145
Marie V
Job Details: 12/15/2023
"Cc that unit does nothing, will not heat. Confirmed found interlock switch faulty. Replaced from T/S.tested unit, is heating up. Op test ok; used 1 W11244490XXX ( INTERLOCK SW KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC7ESWW0
Near Mentor, OH 44060
Joe O
Job Details: 12/15/2023
"Installed harness. Tested, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cleveland, OH 44135
Manny
Job Details: 12/15/2023
"Cc unit not cooling, verified and unit not cooling, removed cover and ball of ice on evaporator, not frost pattern, partial pattern on rc evap, unit needs rc evap and compressor, FC fan needs to be replaced, customer will think about it and let us know.; ordrng 1 W11492867 (Evap (under 60 months for parts)) and 1 W11654344 (Compressor) and 1 W11032800 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Aurora, OH 44202
Corina B
Job Details: 12/15/2023
"Replaced the cam, belt and shield. Ran a calibration. Opt test ok."
We serviced a
MAYTAG RANGE
Model MES8800PZ0
Near Mantua, OH 44255
Corina B
Job Details: 12/15/2023
"Replaced the harness, bake element,cord, fuse, support, bottom oven. Opt test n/g. Cust has a receipt From an electrician. Called t/l ed lost connection. Unplugged the cooktop turned on. Will need a harness, switches, burners. ; ordrng 1 WPW10295048 (L switch lr) and 1 W10917724 (Switch rf) and 1 W11188430 (Harness) and 1 WPW10270604 (Burner) and 1 W11171119 (Element) and 1 WPW10270604 (Element) and 1 W11041453 (Element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 12/15/2023
"Replaced gasket. Old gasket was fine but customer mentioned seeing a lot of suds. Ran unit, suds issue. Customer will need to get rid of suds and also monitor her dishwasher detergent. Unit itself is good, just suds. Also recommended dishwasher cleaner. Op Test Ok."
We serviced a
JENN-AIR RANGE
Model JMW9527aab
Near Mentor, OH 44060
Joe O
Job Details: 12/15/2023
Cc: unit would not shut offCustomer stated the cancel button would not work to shut the machine off. They stated it has been working since incident. They stated there was an error code(f2) not entirely sure tho. F2(over temp). Found keypad is functioning at this time. Needs control and uiUi is discontinued; ordrng 1 71003440 (Ui(discontinued)) and 1 WP71003424 (cntrl-elec)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HV06
Near Eastlake, OH 44095
Joe O
Job Details: 12/15/2023
Installed control and bulb. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 12/15/2023
"Replaced pulley. Op test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Euclid, OH 44123
Joe O
Job Details: 12/15/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Euclid, OH 44123
Joe O
Job Details: 12/15/2023
Cc: vibratingRan drain and spin. Unit functioning as designed. Op test ok
We serviced a
GE RANGE
Model cgs750p2m1s1
Near Brecksville, OH 44141
Bill
Job Details: 12/15/2023
"Cc not heating properly, confirmed cc. Found lower oven igniter dead, and upper oven igniter weak. Only had one igniter on truck, replaced lower igniter tested opt test good. Order another igniter for the upper oven. Follow up scheduled for 12/21; ordrng 1 12400035 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 12400035 (Igniter) from stock"
We serviced a
GE DRYER
Model gud24gssm1ww
Near Strongsville, OH 44136
David R
Job Details: 12/15/2023
"Cc unit not heating. Found coil valves not working, power to them good. Replaced coil valves from t/s. Tested. Heat is good and cycling. Op Test Ok. ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS1
Near Broadview Heights, OH 44147
David R
Job Details: 12/15/2023
Replaced tub and closet. Tested. Good. All functions good and no leaks. Op Test Ok.
We serviced a
WHIRLPOOL STACK W/D
Model WFW5620HW3
Near Streetsboro, OH 44241
Corina B
Job Details: 12/15/2023
CCC that there is a beep in the wash cycle and loud in a spin cycle. Ran diag no codes. Started a rinse and spin cycle with towels. Advised Cust to monitor the beeping and see if an error code comes up. The spin is normal. Half a basket is a full load. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Amherst, OH 44001
Angel
Job Details: 12/15/2023
"Cc that unit will not start goes straight to done. Ran diagnostics and found error code F7E1 motor and shifter fault. Looked underneath and found pulley was loose and was rubbing on shield. Replaced cam and shifter tested unit opt test good.; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"