Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHW04 "Replaced parts listed, op test good, set to recommended, advised customer to allow 24-48 hours for temps to settle"

Near Dunham Rd, Walton Hills, OH 44146
Joe O.

Joe O.

FREEZER WHIRLPOOL WZF34X20DW01 Cc: gasket not sealingFound no damage to gasket. door slightly warped. Needs doorDoor is out of stock. Office to reschedule; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)

Near Morley Rd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269VEW1 Installed control. Op test ok

Near New London Rd, Geneva, OH 44041
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRS25FTBL00 "Cc: not making iceFound ice maker optics are not reading when on. Optics continues to flash. Need optics board; ordrng 1 W10757851 (optic bd set ref17304), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Fox Hill Dr, Kirtland, OH 44094
Jason N.

Jason N.

DISHWASHER WHIRLPOOL GU2275XTVY2 "Cc unit leakingCustomer states it was leaking from left side last cycle she ran.Ran wash test several times, could not duplicate leaks. Split door to inspect vent, no water coming in from vent, inner door dry. Advised customer on proper dish loading. Also use less soap as she is using liquid and filling the dispenser cup to full. Unit is working normally at this time, could not duplicate a leak condition."

Near N Pointe Dr, Pepper Pike, OH 44124
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Customer complaint ice maker not working, temps were 10 in ice box, found im failed, unit needs im; ordrng 1 243297609 (IM), used 1 SHIPPING (shipping and handling) from stock"

Near Bradenton Blvd, Parma, OH 44134
David R.

David R.

DRYER AMANA NED4655EW1 "Cc unit not drying. Complex unit, believe the vent leads to the front. Cannot feel any air. Checked back of dryer vent, big blockage of wet lint in vent. Cleared out al much as I can. Advised customer to always check lint trap. Also advised customer to contact maintenance over complex and have them check out the vent as well. Unit is heating and cycling off properly. If anything else happens again, contact customer service. Op test ok"

Near Crestwood Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR GE GYE22GYNEFS Installed new ice maker. I didn’t hook the water back The reason why I did not hook the water line back up it’s plastic and the brass collar for the compression fitting was not spinning freely which would mean I would have to put a lot of strain on the plastic line which could cause it to kink and break. I highly recommend it for the customer to just swap it out with copper.

Near Stratford Rd, Painesville, OH 44077
Joe O.

Joe O.

BUILT IN FRIDGE KITCHENAID KSSC42QMS01 "Cc: ice build up in freezerFound ice build up under ice maker. Found ice maker deteriorating and cracked. Needs ice maker.; ordrng 1 WPW10277448 (icemaker17921), used 1 SHIPPING (shipping and handling) from stock"

Near Ainsworth Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHW04 Installed new part unit tested good

Near Buffalo St, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Cc Icemaker not working, customer replaced filter 4-5 days ago. Went through diagnostics test 14 ice door thermistor , good. Went to test 59 ice box fan, good. Went to test 120 Icemaker diagnostics, went to 04 moving back to home location, then display E2 cannot find harvest location. Also small crack on molding. Tested test 97 Icemaker water, good. Will need Icemaker. Customer paid SVC, do not order parts ; ordrng 1 W11099789 (icemaker 164.27), used 1 SHIPPING (shipping and handling) from stock"

Near Maplewood Cir, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WFW75HEFW0 "CC that the unit will not drain. Ran diag F9e1 long drain, f8e3 OVERFLOW CONDITION F3e1 WATER LEVEL SYSTEM ERROR. Ran a CO test slow drain. Checked the drain pump, clogged with color sheets ran a rinse and spin. Optest ok."

Near Scranton Rd, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR KELVINATOR MRT15CNEW1 I found the thermostat open and installed a thermostat from truck stock unit tested good recommended at least 24 hours before restocking the food; used 1 WR50X10010 (THERMOSTAT ) from stock

Near Columbus Ave, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4850BW1 Replaced parts. Op test ok

Near Russell Ave, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29BBBL03 "Customer complaint that unit is leaking and the lights went out, confirmed, found a crack in the valve, found freezer section led out, unit needs new valve and led module ; ordrng 1 W10865826 (Valve) and 1 W11130208 (Led module)"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER KENMORE 11082874120 Hot and cold water valves were in the off position unit tested good

Near Madison Ave, Ashtabula, OH 44004
Joe O.

Joe O.

DISHWASHER FRIGIDAIRE FPHD2491KF0 Cc: unit not startingRan test cycle. Unit started. Advised customer about the control lock. Customer stated the control lock light was on when the unit would not start. Tested multiple times. Unit functioning as designed. Op test ok

Near Edinboro Ct, Painesville, OH 44077
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDX655DW1 "Checked voltage found from L1 to N 120 from L2 to N 120 and from L1 to L2 240. Checked ohms on thermal cut off was open. Ordering parts.; ordrng 1 279816 (thermal cut off hi), used 1 SHIPPING (shipping and handling) from stock"

Near W 149th St, Brook Park, OH 44142
Jason N.

Jason N.

DRYER WHIRLPOOL WED4950HW0 Cc unit not turning onCustomer is emailing pop to service@fredsappliance.comFound door switch lever broke. Unit needs door switch. Replaced using truck stock. Op test good. ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock

Near Wintergreen Dr, Solon, OH 44139
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW1 "Customer complaint that unit is not starting and if it does it will shut off, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, ran User interface test. User interface passed test, ran test cycle, user interface went blank when lid locked, unit needs new lid lock, installed new lock op test good ; used 1 W10810403 (Lid lock) from stock"

Near E 140th St, Cleveland, OH 44128
Dan H.

Dan H.

WASHER HOT POINT VVXR1040T5WB "Customer complaint that unit is not spinning properly, started spin cycle, unit is not spinning, found lid switch open, jumped out, unit spins, unit needs new lid switch, part is no longer available"

Near Professor Ave, Cleveland, OH 44113
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS0 "Cc not washing, or little water in unit. 6-1, 6-4, 4-3, 8-1 error codes. Tested through fill circuit, 120v coming from control to fill valve and through switch. Water is gettin into unit. Wash pump motor is getting power but just humming. Will need new wash pump motor. Customer paid SVC, do not order parts ; ordrng 1 W10805015 (pump&motor 312.16), used 1 SHIPPING (shipping and handling) from stock"

Near Britannia Pkwy, Avon Lake, OH 44012
David R.

David R.

WASHER AMANA NTW4516FW3 "Replaced part. Tested, calibrated. Op test ok."

Near Lear Nagle Rd, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER WHIRLPOOL WED4850HW0 "Customer complaint that unit is not starting, pushed start, unit started right up and heated, unit is operating as designed"

Near E 151st St, Cleveland, OH 44120
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Installed new control and sump assembly, op test good"

Near Fairmount Blvd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DRYER KENMORE 110.6140231 "Cc: not startingFound unit tries to run. Found a bag stuck in between the drum and rear bulkhead. Removed bag. Unit started, but is loud. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392065 (DRYER REPAIR KIT4830) from stock"

Near Babbitt Rd, Euclid, OH 44132
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X20DW01 "Cc unit not cooling. Confirmed unit is room temperature, compressor is not running. Start relay only clicking. Tried different start device, same result. Compressor is seized. Unit needs compressor.; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer)"

Near Springlake Blvd, Painesville, OH 44077
Jason N.

Jason N.

RANGE WHIRLPOOL WFE505W0HW2 "Cc unit cracking/ squeaking noise when in useCustomer states it’s also cracked on console.Found a small scratch in cooktop enamel. Advised customer this is not a crack, and because it’s a cosmetic blemish and out of 30 days, this cannot be replaced. Ran bake test to 350 degrees. Light squeaking and ticking from cavity due to heat expansion. Advised customer that is normal and will not effect operation. Unit is working as designed. Op test good."

Near Tanglewood Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Replaced the left door. Door is a different color. Took pictures. Called t/l Rick. Transferred to cust related, order another door. Before ordering all 3 doors to match. ; ordrng 1 W11129497 (Door) and 1 W11314429 (Ui)"

Near Dodds Hill Rd, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 The unit is drawling in the moisture causing frost to develop inside the freezer this does not have the updated fan blade needs the new fan blade; ordrng 1 WP2163777 (blade-fan)

Near Sanborn Rd, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Customer complaint that unit is not starting, confirmed, control and user interface are not needed, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (Lid lock) from stock"

Near Queenston Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR GE CYE22TSHSS "CC that the ff is not cooling. Ff 50 Fz 0. Found the ff evap fan not running. 0 dc from the control. Will need a ff evap fan and main control. Cust can install part; ordrng 1 WR17X28923 (Cover) and 1 WR55X30806 (Main control), used 1 Shipping from stock"

Near Bellflower Rd, Mentor, OH 44060
Dan H.

Dan H.

DRYER SAMSUNG DV45K6500GW/A3 "Customer complaint of loud noise, Confirmed, found rollers squealing, unit needs new rollers; ordrng 4 DC97-16782A (Roller)s, used 1 undefined (Shipping) from stock"

Near Broadmoor Cir, Mentor, OH 44060
Corey L.

Corey L.

FREEZER WHIRLPOOL WZF34X20DW01 "Installed parts listed, steamed ice from evap, op test good"

Near Drake Rd, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADB "Customer complaint something fell off of dw and now it won’t shut also door was damaged and the new part needs installed, found plastic piece was one of the four wheel asm for bottom rack that had fallen off, nothing was damaged, installed wheel asm, door now shuts not binding with rack, also found unit not level leaning forward, adjusted leveling feet to level unit, replaced outer panel, op test good"

Near Lanier Dr, Middleburg Heights, OH 44130
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Cc unit not coolingCustomer states it’s never worked since purchase. Customer also wants to know if this unit is a standalone freezer or refrigerator, open box designation tag in unit denotes this as a refrigerator. Advised customer according to model # this is a standalone refrigerator. She was told she was purchasing a freezer by Best Buy. Customer does not want repair, is taking unit back to Best Buy."

Near Ravenna Rd, Burton, OH 44021
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JSD2789GES "Cc unit temps went up to 60 in ff for a few hours then came back down to 30Customer stated since it went up 60 a several days ago and then came back down after a few hours, it’s been stable at around 30 degrees for 3-4 days now. Customer suspects the door was left open. Temps in ff compartment reading 30 degrees, according to thermometer cust is using, which is placed right next to damper opening. True temps in ff section reading 37 degrees. Unit is cooling properly at this time."

Near Castle Pines Cir, Painesville, OH 44077
Jason N.

Jason N.

RANGE KENMORE 790.714627 "Cc unit oven not workingRan bake test to 350 degrees, amp draw on ignitor only reaching 1.6a. Ignitor is weak, unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Springhouse Ln E, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFT2771WEM1 "Cc unit leaking water from freezerFound ice buildup on bottom of freezer, evap drain frozen over. Unit still using duckbill style drain tube. Customer states unit is over 10 yr. Old. Replaced duckbill drain using truck stock p-drain. Cleared ice from freezer and drain hole. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Fernway Ct, Painesville, OH 44077
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Customer complaint the spray arm is not rotating, found no water entering unit, found a piece of food lodged under float switch, removed, unit filled, wash motor started, unit is operating as designed"

Near Corydon Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HPS0 Installed adjuster kits Ran test cycle OP Test Ok

Near Emerald Ave, Streetsboro, OH 44241
David R.

David R.

WASHER MAYTAG n/a "Cc same problem, white residue on clothes. Model/Serial number not present. Looked all over and couldn’t find, looked on sides, back, under panel. Customer showed me pics, saw white residue. Cleaned out the dispenser more, clean the tub ring. Tub ring was caked up with debris. Also went over loading and detergent usage, can also try different detergent. Unit test good. Checked and looked at every component, under panel. Op test ok"

Near Churchill Dr, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint fridge lost cooling and frz is getting warmer there was a noise for a while also, temps were 50 in ff and 25 frz, found ice built up on top of evap, defrost cycle operating, connections secure, thermistor checks pass, adjusted thermistor location slightly and secured, cleared ice, op test good, advised customer unit needs to be on a properly polarized and grounded dedicated outlet"

Near W 50th St, Cleveland, OH 44144
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. Ran step 4. Unit has good frost pattern in both ff section and freezer. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895716 (COUPLER), 1 W10895757 (COUPLER), and 1 W10896689 (COUPLER) from stock"

Near Chatham Rd, Pepper Pike, OH 44124
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced part. M/S tag is scratched off. Op test ok

Near W 38th St, Lorain, OH 44053
Corey L.

Corey L.

RANGE KITCHENAID KFGD500ESS04 "Installed gas valve, op test good"

Near Lorain Ct, Cleveland, OH 44113
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc door mullion popped out Popped mullion heater into place Op

Near Midland Ave, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ00 "CC that the unit is leaking. Found a crack on the drain pan. Will need a pan; ordrng 1 WPW10614158 (Drain pan), used 1 Shipping from stock"

Near Tuxedo Ave, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR GE ZISS480DRGSS "Customer complaint that unit is not cooling properly, found condenser fan not running, condenser fan motor is receiving 14vdc, unit needs new condenser fan motor, unit will have to be pulled out, TWO TECHS REQUIRED ; ordrng 1 WR60X10209 (Condenser fan motor) and 1 WR60X24484 (Condenser fan blade) and 1 undefined (Shipping)"

Near Woodside Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDBH969AWS1 "The door seal is smashed needs a new seal; ordrng 1 W10542314 (door seal), used 1 SHIPPING (shipping and handling) from stock"

Near N Broadway, Geneva, OH 44041
Joe O.

Joe O.

RANGE KITCHENAID KODE500ESS02 "Installed listed parts. Ran test bake. Found lower blower fan not functioning. Needs lower blower fan.; ordrng 1 W11245567 (blower19460)"

Near Rivers Edge Dr, Willoughby Hills, OH 44094
Jason N.

Jason N.

WALL OVEN KITCHENAID KOSE500ESS04 "Cc unit not powering onCustomer stated it was just installed a few weeks ago, now no power. Confirmed unit will not power on, breaker to unit on. Pulled top panel, found rouge screw sitting in control board which created a burnt spot on board. Unit needs control board. ; ordrng 1 W11179310 (cntrl-elec)"

Near Castle Pines Cir, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT111SFDM02 "Cc unit not cooling properly Found temps in freezer at -1 Found evap fan seized Needs fan motor ; ordrng 1 WPW10253821 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Henderson Rd, Diamond, OH 44412
Brian M.

Brian M.

REFRIGERATOR GE GNE29GSHDSS "Cc unit not cooling properly Found temps to be normal in lower half of fridge cold air not moving Found fan not running but getting power Needs evap fan ; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"

Near Heron Creek Dr, Rootstown, OH 44272
Brian M.

Brian M.

STACK W/D WHIRLPOOL WET4027HW0 "Cc unit just clicking Found lid lock damaged Needs lid lock ; ordrng 1 W11176112 (latch), used 1 SHIPPING (shipping and handling) from stock"

Near E Summit St, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KSBP25IVSS01 "Cc: ff section not cooling properly, freezer extremely coldFound control continuously cycles power on and off to components. Evap fan not running long enough to cool ff section. Compressor not running. Needs control; ordrng 1 W10823804 (cntrl-elec34151), used 1 SHIPPING (shipping and handling) from stock"

Near Coventry Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the freezer module the light came back on unfortunately the four on the side have not. needs the four modules for the fridge section; ordrng 4 W10695459 (module)s

Near Daniels Ave, Conneaut, OH 44030
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW The suspension is completely worn out needs all four suspension rods; ordrng 1 W10780045 (suspension)

Near Parrish Rd, Conneaut, OH 44030
Corina B.

Corina B.

WASHER MAYTAG MVWB835DC3 "CC that the unit will not start. Ran diag F7e9 Locked Rotor, f7e8 Motor Stator Over Temperature, f7e6 Motor Circuit Loss of Phase. Found a lot of rust underneath. Took pictures. Will need a rotor, stator, drain pump, clutch, control and wire harness; ordrng 1 W11170706 (Control) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Cam) and 1 W10915700 (Stator) and 1 W11409746 (Harness) and 6 W11027980 (Screw)s and 1 W10876600 (Drain pump)"

Near E 175th St, Cleveland, OH 44128
Corina B.

Corina B.

WALL OVEN JENN-AIR WW27110B "CC that there was a white flash and there was a fire in the oven. Found the bake element is open. Will need a new bake element ; ordrng 1 WP7406P272-60 (Element), used 1 Shipping from stock"

Near Timber Ridge Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSCS25INSS0 "The unit is not turning on the compressor is not receiving power from the inverter board. The inverter board is receiving 120 V AC but is not delivering power to the compressor the inverter board has failed it needs a new inverter board unable to test the compressor do too it’s a three phase compressor most likely just the board. EST only ; ordrng 1 W10629033 (inverter box), used 1 SHIPPING (shipping and handling) from stock"

Near Ohio Dr, Conneaut, OH 44030
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL RBD305PDS15 Unit needs a new main control board it is discontinued service call was applied to the refrigerator call; ordrng 1 W10406070 (DISCONTINUED CONTROL )

Near Montville, OH 44064
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS5 Cc: burning smellFound error codes f9e1(diverted lost home position) f6e4(float switch open) f6e1(low/no water) and f6e2(fill valve electrical problem). Found all components function as designed. Found element failed. Needs element and controlElement shows out of stock. Office to reschedule; ordrng 1 W10703867 (heater) and 1 W11177740 (cntrl-elec)

Near Coventry Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 call tech line they recommended for me to add gaskets to the evaporator cover to prevent rattling; ordrng 6 WP2253055 (gasket)s and 2 WPW10574368 (gasket)s

Near Rivers Edge Ln, Painesville, OH 44077
Corina B.

Corina B.

WASHER MAYTAG MTW5770TQ0 "CC that the unit is not washing and shakes when spinning. Found the brake pads are worn. Agitator dogs are good. Started a normal cycle agitates normal. When on a spin the tub sits there and does not spin. Will need a clutch, gearcase, drive shaft and brake pads; ordrng 1 W10820043 (Basketdrive) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285852A (Coupling), used 1 285744 (Pads), and 1 Shipping from stock"

Near Avondale Rd, South Euclid, OH 44121
David R.

David R.

FREEZER MAYTAG MZF34X16DW00 "Cc not cooling properly. Liquids (milk, water) frozen solid. Stuff like ice cream, melting. Temp 15*. Took off evap cover. Not defrosting correctly. Heater is good and from diagnostics is coming on. Control not reading evap thermistor. Ordering control and thermistor.; ordrng 1 W11382529 (CONTROL ) and 1 WPW10383615 (thermistor)"

Near E 84th St, Garfield Heights, OH 44125
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE GLRS267ZAW4 "The auger motor is receiving power but is frozen along with the solenoid needs a solenoid and a auger motor; ordrng 1 241675704 (solenoid assy) and 1 5304462594 (auger motor), used 1 SHIPPING (shipping and handling) from stock"

Near Overlook Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWC400XW0 "The unit has a main control fault needs a new control board. EST ; ordrng 1 W10393490 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Bayside Dr, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR AMANA ARB2217CW "Cc unit ff section not coolingCust had unit unplugged and cleaned out. Customer stated it wasn’t cooling In the ff section and frost buildup in the freezer. Checked damper operation, checked good. Checked defrost timer contacts, checked good. Found evap defrost thermostat physically popped open. Unit needs defrost thermostat. ; ordrng 1 12001937 (thermostat) and 1 WP67001794 (heater- de)"

Near Lloyd Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2569VEM3 The temperature where incorrectly sets the freezer was at its warmest temperature I put it back down to zero the fans are running the seals are ceiling unit tested good also the humidity control is off. And also had a full bin of ic.

Near N Broadway, Geneva, OH 44041
David R.

David R.

KITCHEN KITCHENAID KDFE104HBL0 "Replaced. Ran diagnostics test mode. No leaks. Heater came on. Good. Advised to clean out disposal, blocking water from coming out properly. Op test ok"

Near Sycamore Dr, Fairview Park, OH 44126
Jason N.

Jason N.

REFRIGERATOR KITCHENAID K2TREFFWWH00 Could not install evap motor. Part was delivered in broken condition. Will have to reorder and reschedule. Customer wants added to cancellation list.; ordrng 1 WPW10189703 (motor-evap)

Near Shaker Blvd, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Cc buzzing sound. Buzzing sound coming from condenser. Found unit not leveled, rocking back and forth, right door lower than left. Corrected and level out door/unit. Put a extra styrofoam/cardboard piece on coils. Tested, no noise. Op test ok"

Near Kenton Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW72HEDW0 "Cc that when unit goes on spin it makes a very loud noise. Ran diag found error code, F5E2 DOOR LOCK ERROR. Ran rinse and spin with towels an unit was banging side to side even with towels been well distributed inside unit. Unit will need shocks. ; ordrng 4 WPW10261492 (shock absorber)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Owego Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Replace all parts. Op test ok

Near Center Rd, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc Icemaker. Let customer know she can contact whirlpool because repeated problem. Found Icemaker not advancing into cycle. Tried replacing from t/s but the one off the truck was cracked and broke. Ordering out a new Icemaker. ; ordrng 1 W10884390 (icemaker), used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Saybrook Ave, Garfield Heights, OH 44105
Dan H.

Dan H.

RANGE GE CGS990SET3SS "Customer complaint that customer is smelling gas when oven is in use since igniter was replaced , found no damage to burner or exposed tubing, previous tech that installed igniter did not even pull unit out, started bake for 400 degrees, no unusual gas smells noticed, unit is operating as designed"

Near W Ash Ln, Beachwood, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5090JW0 "Installed new control and pressure switch, op test good"

Near Barber Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit will not spinFound capacitor damaged and motor winding open Needs capacitor and motor; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (Capacitor)

Near Udall Rd, Hiram, OH 44234
Jason N.

Jason N.

REFRIGERATOR GE PWE23KMKGES "Cc unit has slight frost in freezerFound small gap on left side of freezer door gasket. Unit pushed in to cabinet space too far, freezer door hitting cabinet side. Rolled unit out an inch, reset leveling feet. Freezer door now closing all the way, no gaps in gasket. Op test good."

Near Little Mountain Rd, Mentor, OH 44060
Jason N.

Jason N.

MICROWAVE JENN-AIR JMV9169BAB "Cc unit started smoking during usePulled unit from cabinet for inspection. Found HV transformer windings burnt. Unit will need transformer. Transformer (DE26-00122A) shows nla on parts lookup. Called BJ, transformer available from Samsung, would be able to use this part due to the age of the unit/original manufacturer. Customer wants to talk to Jennair first before proceeding with any repair. ; cstmr sgnd Dsclmr"

Near Sundew Ln, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cust showed pop, took pics. Cc that the water dispenser does not works. It worked the first day and after that stopped working. Checked water pad from dispenser is good, everything sounds good but no water coming out. Found 120 v going to valve check lines for any frozen spots pass is good Ordering valve is not releasing water also is leaking ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Wyndgate Ct, Westlake, OH 44145
Brian M.

Brian M.

DRYER WHIRLPOOL WED5600XW0 Cc of noise Found idler pulley damaged Replaced using truck stock Ran test cycle OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Hattrick Rd, Ravenna, OH 44266
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE304DSS0 Cc unit stopping when at the start of a cycle Found glass in drain pump causing unit to time out in drain Removed glass and ran test cycle OP Test Ok

Near Oak Hill Dr, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Replaced parts. Tested, had customer test as well. Good. buzzing noise intermittently happens. Condenser coils not loose or anything, could be lines hitting each other. Leveled feet out. Let sit, didn’t hear noise. If noise pops back up just advised customer to call warranty and have us back out for further look. Op test ok"

Near Greenbriar Dr, Parma Heights, OH 44130
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 "Cc: leaking,error codesFound error codes, f8e1(valve failure) f9e1(long drain) f0e2(over suds). Ran manual drain. Found unit has low drain pressure. Found debris in drain pump. Removed debris. Ran quick cycle. Found water markings around dispenser. All valves are functioning. Needs dispenser.; ordrng 1 W11316600 (drawer)"

Near Dewitt Dr, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5600XW0 "Cc that the unit seems to be overfilling. Ran diag found F8E1 NO FILL, LONG FILL , F3E2 INLET WATER TEMPERATURE FAULT ,F8E3 OVERFLOW CONDITION. Checked water hoses, they were good. Found inlet thermistor open. Gave estimate to cust, they will not fix. Op test ok"

Near Huntington Park Dr, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed harness. Op test ok

Near Sulgrave Rd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not working, ran diagnostics found f01(No Water Detected Entering Washer Or Pressure Sensor Level Not Detected) error code, ran test cycle, unit completed test cycle, no error codes, started normal wash cycle, unit did nothing. Unit will no longer enter diagnostics, unit needs new control; ordrng 1 W11334214 (Cntrl)"

Near Barber Ave, Cleveland, OH 44113
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Cc of noise. Went into diagnostics, no error codes. Ran a normal wash cycle like customer does, customer also said sheets will get tangle and that’s when the noise happens. Let customer know with a lot of lager items will have to use a larger cycle, normal will only give the minimum available. Advised to also check out owners manual and read on different loading and cycles. Ran a bulky cycle with towels in. Tested good. Heard a funny noise coming from underneath. Found a liquid detergent bottle cap underneath rubbed into shield. Removed, tested again, no noise. Took pic of bottle cap. Op test ok"

Near Southampton Dr, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFUS2613LS6 "Cc: not cooling after power outageFound temps at 55 in ff section, and 17 in freezer. Found evap fan not running. Found evap fan receiving no power. Found control not sending power to evap fan. Needs control.; ordrng 1 241739710 (board-control17722), used 1 SHIPPING (shipping and handling) from stock"

Near Moseley Rd, Thompson, OH 44086
Joe O.

Joe O.

RANGE JENN-AIR JDS9860AAP Installed listed parts op test ok

Near Traymore Rd, University Heights, OH 44118
Brian M.

Brian M.

RANGE WHIRLPOOL WFE320M0JS0 Installed glass and badge OP Test Ok

Near Nicholas Way, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFF2558VEW4 "Cc unit not making ice, silver lever is looseFound ice maker bail arm out of switch socket. Reinserted and turned ice maker back on. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."

Near Maple St, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT311FFFH00 Most likely customer left the door open by the time that I got there most of the frost has dissipated unit tested good

Near Norwood Dr, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced ice maker. Cycled optest ok.

Near Vinewood Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Installed new control and pressure sensor, op test good"

Near Barber Ave, Cleveland, OH 44113
David R.

David R.

COOK TOP KITCHENAID KICU509XBL00 Replaced part. Tested. Good. Op test ok

Near E Sprague Rd, Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE GE JB860SJ9SS Replaced the terminal block and cord. Heated oven. Optest ok

Near Walnut Dr, Euclid, OH 44132
Corina B.

Corina B.

DRYER WHIRLPOOL WED5600XW0 "CC that a fault code comes up. Ran diag f3 e6 Moisture Sensor Open. Checked moisture sensor, good. Started a time cycle the thermistor is good. Checked outside vent. The outside vent is to high to check. Can tell the vent is clogged, with barely airflow. Advised cust to have the vent cleaned. Optest ok"

Near Birdie Ln, Wickliffe, OH 44092
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5090JW0 "Installed new control , op test good"

Near Barber Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW1 Cc unit has errors and not filling properly Found error for long fill and temp sensor Replaced water valve using truck stock Ran auto test OP Test Ok ; used 1 W11165546 (VALVE) from stock

Near Timber Ridge Trail, Streetsboro, OH 44241
David R.

David R.

WASHER WHIRLPOOL WFW6620HC0 "Cc clothes still super wet and walking over basement. Made sure to advise customer of the spin option. Always check to make sure spin is on and not turned off. Also found 3 shipping bolts still on. Removed, ran test diagnostics, good. Took pictures of unit, already had damage marks on. Went over clean the bellow with customer. Anything else can look in owners manual. Floor is not leveled. Customer will have to put a piece of wood under to correctly level. Op test ok"

Near Marguerite Ave, Garfield Heights, OH 44125
Jason N.

Jason N.

WASHER WHIRLPOOL WFW8620HW1 "Installed pump, also found clog in recirc pump line. Removed and ran auto test. Unit is now recirculating water during cycle. Advised customer to run a clean washer cycle before starting next normal load. Op test good."

Near Severn Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc that the unit is loud and when you open the door and put pressure on the kit plate it goes away. Removed kit plate and found out that the vibration from condenser fan and compressor when running the card board under the unit touches the floor and the noise starts. Raise the front rollers and noise when away., op test ok"

Near Montclare Blvd, Strongsville, OH 44149
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced the front wheels. Optest ok

Near E 365th St, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WTW6400SW3 Installed suspension springs and bearing kit from truck stock(already received). Ran auto test cycle. Op test good.

Near Shaker Blvd, Pepper Pike, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed door. Op test ok

Near Hinsdale Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found and air gap on the left corner causing frost to build around shelf and door. Steam and lubricate gasket on each side of gasket close door,opt test ok"

Near Muirfield Way, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MHW8630HC0 Installed control Ran auto test #12 OP Test Ok

Near Charlton Ln, Novelty, OH 44072
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Cust didn’t have the quarter turn valve all the way open. Corrected issue. Op test ok

Near Lincoln Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR GE GSH25JSXNSS "Checked temp freezer 50 degrees and fresh food section 39 degrees only found a little frost on cap tube and the rest of evaporator was dry no frost tap system read 0 psi will need part listed customer will not repair,opt test ok"

Near Parkside Cir W, Lorain, OH 44053
David R.

David R.

DRYER ROPER RGD4516FW0 Cc timer is not moving on left side. Found out customer bought a gas dryer and doesn’t have a gas hook up. He thought it was a electric dryer. Let customer know to contact where he got it from for return for a electric. Part not used.

Near Camden Rd, Maple Heights, OH 44137
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE304DWH0 Installed wheels. Op test ok

Near Rutland Dr, Highland Heights, OH 44143
Jason N.

Jason N.

DRYER KENMORE 110.6813241 "Cc unit squealing or squeaking when first starting cycleConfirmed light squeal. Found belt idler pulley seized on shaft. Replaced idler pulley and rollers using dryer repair kit. Started cycle, No abnormal sounds. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near N Lake St, Madison, OH 44057
Joe O.

Joe O.

WASHER MAYTAG MHW5630HC0 Installed control. Ran quick test cycle. Op test ok

Near Forman Rd, Rock Creek, OH 44084
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF590SAJM0 Installed control and sump assembly Ran auto test OP Test Ok

Near Glen Valley Dr, Middlefield, OH 44062
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2665XEM7 "Cc: ice build up on freezer floorFound drain plugged up. Found service pointer pertaining to this issue. Needs p trap drain tube. S code: S38253 covers 100% of part. Installed p trap, cleared remaining ice. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"

Near S Broadway, Geneva, OH 44041
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FPS01 There’s a dent in the side door needs a new door. Also the heater built-in to the door for the icemaker the wire is broken. It is a icemaker because I cannot determine if the icemaker actually works or not. Also need to order the unit user interface with the door because they’re the built-in stealth ones and we end up damaging the original trying to take it out. Shelves cracked needs a shelf. Customer will call us when they have a good door; ordrng 1 W10887818 (shelf-glas) and 1 W11115534 (icemaker) and 1 W11254957 (dor-fip) and 1 W11330486 (UI)

Near Austin Rd, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JFC2089WEM11 "Cc unit freezing product on temp shelf.Customer states it has recently started freezing things on top shelf, especially in middle. Ran diagnostics manual damper operation test, damper op test good, opening and closing normally. Thermistors test passed for both ff and freezer. Advised customer all operations are normal at this time. Advised try arranging product placement to avoid putting liquids or high moisture foods directly in front of damper vent opening. Customer to monitor."

Near Music St, Newbury Township, OH 44065
Joe O.

Joe O.

WASHER FRIGIDAIRE ATF8000FG1 Installed drain pump. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Mildon Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

COOKTOP ELE WHIRLPOOL WCG97US6HS00 Cc that the burner does not sparks. Found connection was loose. Plugged back in. Burner started sparking and light up at one spark. Op test ok

Near Park Pl, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR GE n/a "Checked temp found 37 on freezer and 37* on fresh food section. Also evaporator has frost in one spot only on the right. Tap the system pressure read 5 and slowly getting down to 0. Also compressor was loud when I arrive to the home will need part listed but one part is discontinued customer will not repair,opt test ok"

Near Landings Way, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Cc ice not coming out dispenser all the time, intermittently but mostly not working. Tested crushed/cube, flapped opened on both. Ice bucket stuck, steam out. Got out, tested again, power getting to the motor but not moving. Ordering motor ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"

Near Butternut Ridge Rd, Oberlin, OH 44074
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDRU767VSS04 "Cc that when she is using the unit and wants to use the UI it acts up. Replace UI, boil some water and touch the panel, works good. Op test ok"

Near Forest Rd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG760H0DS0 "Cc that the air convection fan is not running. Preheat unit to 350* fan started working. Took back panel off, checked for any loose connection, checked for continuity on fan it was good. Put my meter leads on connector for fan and control is sending 120V. Couldn’t find any issue whit unit. Checked for any error codes, found 0. Op test ok"

Near Rockport Ln, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW0 "Replaced parts. Ran calibration and auto test, pass. Op test ok"

Near Country Way, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc that the ice maker works for a couple of days and then it stops, it haven’t worked since it stopped the last time. Checked water pressure going to ice maker and it was weak. Cust has a Seattle valve ,advice cut to replace with quarter turn valve because Seattle valve does not has a good pressure and ice maker won’t have enough water to make the ice. Also found water stain behind the unit. Water valve is leaking. Ordering parts.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Russell Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 106.642544 "Check temp found 74* freezer and 73* degrees on fresh food section. Fans are working. Check evap found no frost pattern. Also compressor wasn’t starting. Checked compressor with my test start device , pass. Unit will need start device. Replaced start device , compressor started and started getting a good frost pattern on evap. Op test ok; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Beechwood Dr, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc unit leaking water In tub even unplugged Replaced water valve Ran auto test OP Test Ok

Near Diagonal Rd, Streetsboro, OH 44241
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit coding f1e2 and will not cycleRan diagnostics, found codes f1e2 for main control fault, f6e3 for acu cannot hear ui. Replaced main control using customer supplied pre Id part. Ran auto test and calibration. Op test good."

Near Nichols Rd, Garrettsville, OH 44231
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104ESS1 Cc unit stops mid cycle Found rack rails to be separating Under project #S22916 covers parts and labor for rails Needs rails replaced ; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Merry Oaks Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE WHIRLPOOL WFG550S0HZ1 Cc unit not heating up Found unit able to heat up after several tries but once it gets to temp it no longer ignites Needs wire harness and igniter ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10701462 (harns-wire)

Near Fairview Dr, Aurora, OH 44202
Jeff M.

Jeff M.

DISHWASHER GE GDF520PGJ5WW Installed new part unit tested good

Near N Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFT2776FEZ00 Installed listed parts. . Op test ok

Near Richards Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new part unit tested good

Near Brookside Dr, Perry, OH 44081
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5200SQ0 "The units not operating again I found at the timer is sending power to the motor needs a new motor; ordrng 1 WP661600 (drive motor), used 1 SHIPPING (shipping and handling) from stock"

Near McMackin Rd, Madison, OH 44057
Joe O.

Joe O.

FREEZER FRIGIDAIRE LFFH2067DW2 Cc: not cooling properlyCustomer states the unit is intermittently cooling. Found temps at 35 degrees. Found drain is plugged up blocking air flow. Needs drain cleared. Cleared drain and ice buildup. Unit has good air flow and is cooling. Op test ok

Near Skylineview Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW The unit has a no Fill Long Fill code I took the back panel off checked the pressure down it was clear unit tested good could not find an issue

Near Dillon Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WALL OVEN GE JT5500SF2SS Replaced parts. Op test ok

Near Palmer Ln, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 The unit is not cooling compressor is running no heat transfer no frost pattern needs an evaporator and filter; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

Near Pymatuning Lake Rd, Andover, OH 44003
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Replaced parts. Op test ok also no core

Near Covington Pl, Avon, OH 44011
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW The unit had two codes a lock code and Hot and cold were reversed I checked the lock unit tested good the cold water is connected to the cold water the hot water is connected to the hot water unit tested good

Near Dunbar Ave, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 The unit needed to drain kit. Installed new part unit tested good ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Walnut St, Conneaut, OH 44030
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc making a horrible noise and stopped workingPlugged in unit, found unit trying to drain, drain pump humming and cracking. Pulled drain pump lines, found nail stuck in impeller. Removed and tested drain pump function. Unit drain pump op test good. Ran auto cycle. All functions passed. Op test good."

Near Highpoint Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FC3 Installed new part unit tested failed the unit needs a new lock ; ordrng 1 W10861642 (latch)

Near Lake Rd, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Cc unit making a loud vibration noiseFound suction copper line in back of unit, contacting bottom of unit metal base, when compressor runs vibration is transferred into frame of unit. Repositioned copper line to avoid contact with any other parts/surfaces. No abnormal vibration noise heard. Op test good."

Near Sweet Grass Cir, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB765FC3 Cc unit has LF error Found LF Error Replaced water Valve Ran auto test and calibration OP Test Ok

Near Porter Rd, Atwater, OH 44201
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Cc not cooling. Evap, compressor and UV drier have been replaced 2 times already. Ch coed temp, 60*. Found ball of ice on Evap line. Removed, used UV light to check over evap, checked lines and checked fins, no leak detected. Went to back by compressor, checked and found no leaks. Checked over lines. Tried putting gauges on, UV dye came on and splattered over, no actually leak, just dye from when putting gauges on. Called techline. Austin, documented, let know it is a inside unit leak, cannot be repaired; O-emld tckt"

Near Berry Ridge Dr, Amherst, OH 44001
Corey L.

Corey L.

RANGE KITCHENAID KFDC558JSS00 "Customer complaint installers tried moving unit using door and the door does not does right, confirmed, found right side hinge on door not seated in channel correctly, corrected, inner door gas left side by hinge scratched and slightly bent from door cocking over; ordrng 1 W11318831 (frame-glas)"

Near Valley Woods Dr, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 "Customer complaint ice maker not working, confirmed, jumped im, Im failed, ice maker WPW10190961 needs replaced, quoted, customer does not want repair at this time and will repair himself"

Near Pasadena Dr, Seven Hills, OH 44131
David R.

David R.

RANGE MAYTAG MER8700DS1 Replaced part. Tested bake on 350. Good. Op test ok

Near Bennett Rd, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR MAYTAG MRT118FFFH01 "Recovered refrigerant, replaced evap, compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, frost pattern starting to form. Give 24 hours to return to normal temps. Op test ok"

Near Harrison Dr, Brook Park, OH 44142
Jason N.

Jason N.

RANGE WHIRLPOOL WFG525S0HZ1 "Cc unit oven not heating upCustomer stated it will stay on preheat. Ran bake test, no spark. Found lower drawer full on metal sheets. Removed metal sheets. Retested bake to 350 degrees. Good spark and ignition."

Near Airlane Dr, Macedonia, OH 44056
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC3 Installed UI and control Ran auto test and calibration OP Test Ok

Near Griggy Rd, Mogadore, OH 44260
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit not startingConfirmed no start condition. Checked all thermals, all checked good. Found door switch paddle broken. Could not use customer supplied pre Id part, door switch sent was actually a thermistor, w10511923. Used truck stock to replace door switch. Op test good.; used 1 3406107 ("

Near Rauland Dr, Walton Hills, OH 44146
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FPRH17D7KF1 Cc: leakingFound drain plugged up.needs drain cleared. Cleared drain. Op test ok

Near Barberry Hill Dr, Mentor, OH 44060
Jason N.

Jason N.

DRYER MAYTAG MEDB835DW4 "Cc unit codes AF when in use then shuts down.Ran diagnostics, found codes f4e3 for restricted airflow. Ran cycle test, checked airflow at vent outlet. Very little airflow, unable to determine cause of restriction. Advised customer to contact a vent company to look at house venting."

Near Spring Grove Dr, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104HBS0 Installed door gasket. Op test ok

Near Wood St, Willoughby, OH 44094
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: ui not allowing selections, Upon arrival ui was not allowing selections. found error code f5e1(lid switch fault). Installed lid lock, control, and ui. Ran auto test and calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"

Near Faversham Rd, University Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR GE ZISS48DCASS "Cc unit freezer not coolingCustomer stated it’s only cold, not freezer cold, items are not freezing. Temps in freezer reading 25 degrees. Very little airflow from freezer vent. Found evaporator frozen over. Switched defrost timer in to defrost mode. No amp draw. Pulled defrost timer to check contacts, 2 terminals came off inside connector. Unit will need defrost timer. Able to reconnect terminals inside switch to get unit going again. Advise customer unit will need defrost timer and most likely defrost bimetal. Customer will need to discuss first before moving forward with repair, but will most likely go ahead.

Near Pinetree Rd, Cleveland, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM Installed new part unit tested good

Near Bridgeview Ln, Conneaut, OH 44030
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not coolingFound compressor not running. Ran diagnostics steps 38, 39 and 40, compressor still not running. Spoke with BJ. Went over external connections with soap solution could not locate any leaks. Found low side pressure in a 15 inch vac. Found compressor windings at 25 ohms, 24 ohms, and 54 ohms. Called whirlpool tech line spoke with Joel, he stated it sound like the unit is restricted. Stated it could be at the drier, explained everything was lock ringed in on unit. He stated to start pulling things apart and blowing through them. He also stated it could be the 3 way valve. Spoke with BJ, Checked high side pressure. Found high side in a vacuum as well. Added some r134a to the high side, pressures equalized. Called whirlpool tech line spoke with Austin. He stated because where the process on the drier is located it could be restricted at the cap tube. Needs compressor; ordrng 1 W11025999 (compressor)"

Near Sebor Rd, Shaker Heights, OH 44120
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Replaced part, tested. Ran test 51/52. Good. Op test ok"

Near Remora Blvd, Brook Park, OH 44142
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDE60FXSS0 "Cc unit not powering onChecked power in at outlet, good at 123v, checked power in to control board, good 123v. Checked thermal fuse for continuity, checked good. Reassembled, unit powering on now. Ran daignostics, found codes 9-1 for slow drain, 2-1 for ui stuck key and 6-6 for inlet cold water. Ran diagnostics cycle in entirety. Only code reminding 6-6 for inlet cold water. Ran hot water at sink then wash cycle. Hot water entering unit. Unit is working normally at this time. Advised customer to monitor."

Near Lander Rd, Cleveland, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Cc unit ice maker not dispensingCustomer stated she left earlier in the year, she thought she turned the ice maker off. When she got home it was one large chunk of ice in the ice container. Confirmed one large chunk of ice in the ice container. Steamed ice container free. Removed ice debris from ice chute and container. Showed customer how to turn ice maker off, and advised If she’s not using a lot of ice to periodically dump the ice and start fresh. Op test good."

Near Eagle Rd, Waite Hill, OH 44094
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced top tracks, op test good"

Near Quarry Ridge, Columbia Station, OH 44028
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW2 "Installed control, unit just drains and f6e2 ui cannot hear acu, unit need console; ordrng 1 W11112656 (console)"

Near Woodrow Ave, Parma, OH 44134
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7040DW0 "Customer complaint there is a sound when agitating it was never heard before, ran agitation high and low, no unusual sounds heard, had customer add about 4 towels, ran some water and agitated, customer pointed out sound, there is a small clicking when switching agitation, sound is normal operating sound, unit is operating as designed"

Near Huntington Park Dr, Strongsville, OH 44136
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint washer sounds like an airplane taking off in spin, confirmed found bearings failed, ordering gearcase; ordrng 1 W10811956 (drum assy)"

Near Westlake Ave, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT134TFDM00 "Customer complaint while trying reverse door a screw busted off inside and another spot the anchor was torn from metal on unit, Called tl spoke with Bruce, wpl to inform customer on next steps"

Near Rosalee Ln, Strongsville, OH 44136
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Customer complaint left door hinge broken, confirmed, found plastic on lid broken holding hinge receiver, replaced with parts sent, op test good"

Near Webster Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER MAYTAG MEDB835DC4 Installed motor and control and blower and replaced belt OP Test Ok

Near Marteney Ave, Kent, OH 44240
Dan H.

Dan H.

WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint that the door will not unlock, confirmed, ran diagnostics no error codes found, unlocked door, ran test cycle, door locked unit completed test cycle, door unlocked, op test good, if problem should reoccur unit will need new control"

Near Belvoir Blvd, South Euclid, OH 44121
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS342FIAB04 "Customer complaint ice maker not working and red light for it is blinking, confirmed no ice, blinking is normal and stoped once ice bin is present, found im failed, quoted to replace, customer does not want repair at this time; ordrng 1 WPW10445782 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Hilary Dr W, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR KENMORE 253.7031221 "Customer complaint that freezer section door was not sealing,door is completely sealed, unit is operating as designed"

Near Prasse Rd, South Euclid, OH 44121
Brian M.

Brian M.

RANGE WHIRLPOOL WFE550S0HZ1 Cc temps off Ran test bake to 350 and let it cycle found unit to be heating as design and advised to let heat for about 10 min after preheat is done

Near Hudson Rd, Kent, OH 44240
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that they plugged it in and it wouldn’t light up it’s just staying still, plugged unit in, ran diagnostics found f7e9(locked rotor) and f2e1(stuck key), ran test cycle, unit is not spinning, looked under unit, unit was in a flood(see pics), flood damage is not covered under warranty"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dw not draining, found water in tub, started cancel/drain unit drained, filled unit and drained again, unit operating as designed, advised customer to make sure drain plug is not installed in sink drain as this would prevent unit from draining properly"

Near North Royalton, OH 44133
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE234GPS0 "Customer complaint that door does not easily close and upper rack slides out and spotty dishes, leveled unit, op test good , advised customer to use rinse aid and run the hot water in the sink before starting"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KUDS30IXSS8 "Customer complaint of no power, no buttons on user interface are working, 120vac to control , reset connection to user interface, buttons working now, if problem should reoccur unit will need new user interface"

Near Warrington Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint that unit is not cooling properly, Yoder loop is hot to touch, found condenser fan blade no on fan motor, installed, op test good"

Near Chapelside Ave, Cleveland, OH 44120
Brian M.

Brian M.

DRYER MAYTAG MED6630HC1 Cc of noise Found noise coming from vent hose Added screw to vent to stop vibration noise Op

Near Forest Glen Ave, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint that unit dispenses room temperature water, fresh food section temperature at 41 degrees, freezer section temperature at 5 degrees, unit is operating as designed"

Near Rosewood Ave, Cleveland, OH 44105
David R.

David R.

RANGE WHIRLPOOL WFE540H0AS1 "Cc bake not working. Found bake element starting to break and crack in half. Checked voltage from control to element, good. Temp sensor in range at 1083 ohms. Ordering bake element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Mulberry Chase, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR IKEA IX7DDEXGZ003 "Customer complaint that unit is not making a lot of ice, found ice bin full, unit is operating as designed"

Near Clarence Ave, Lakewood, OH 44107
Jason N.

Jason N.

RANGE WHIRLPOOL WFG520S0FS0 Turned gas to unit back on. Tested cooktop. Good ignition and flame. Op test good.

Near Water St, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran test cycle, incoming water temperature at 90 degrees, glasses filled, advised customer that they need to run hot water in the sink before starting, unit is operating as designed"

Near W Walnut Ridge Rd, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 86 degrees, freezer section temperature at 85 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 WPW10507886 (Compressor)"

Near W 95th St, Cleveland, OH 44102
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace the parts and all parts from other tub to new them ran calibration check for any leaks found none,opt test ok"

Near Chestnut Ridge Rd, Elyria, OH 44035
Joe O.

Joe O.

OTR MICROWAVE KITCHENAID KMHC319EBS3 Installed magnetron and diode. Tested. Op test ok

Near Woodstar Ln, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Cc unit not filling with waterCustomer stated he replaced water inlet valve and float switch already, did not fix. Ran wash test, no water entering unit, wash motor started immediately. Checked connections on water valve and float switch. Found contacts just slightly off on float switch, not reading switch. Ran wash test, unit filling with water and washing. Op test good."

Near Higley Rd, Rock Creek, OH 44084
Jeff M.

Jeff M.

RANGE MAYTAG MGR6600FZ Installed new part unit tested good

Near Chestnut St, Geneva, OH 44041
Jason N.

Jason N.

FREEZER WHIRLPOOL GAFZ30FDGB01 "Cc unit not freezingCustomer stated it’s only semi freezing items, not complete freezing.Found frost buildup on evap cover. Evaporator semi frozen over, defrost thermistor partially hanging off suction line. Steamed evap, and secured thermistor back onto suction line. Set unit to deep freeze setting, advised customer to allow 24 hrs and to check product to see if it’s frozen. Op test good."

Near Sherman Rd, Chardon, OH 44024
Joe O.

Joe O.

DRYER GE GTDX200EM1WW Cc: dryer needs cleaned outPulled dryer apart. Dryer was clear of build up. Op test ok

Near Cedarbrook Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7500GW0 Installed new part unit tested good

Near Center Rd, Austinburg, OH 44010
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM5 "Customer complaint dishwasher dripping sometimes from front and inspector stated an air gap must be installed, drain hose did not have drain loop, installed drain loop, according to installation instructions unit does not need an air gap if 20” from floor to drain exit, hose drains to garbage disposal not sure why this was needed by inspector, advised to use afresh and or vinegar to clean unit and hoses, found unit not level and leaning forward, counter top is granite and unit is not mounted to counter, only mounted at sides creating a pivoting from screws, advised customer to have a countertop mounting trim kit installed, over time the feet back out allowing bottom to be pushed in when using door, raised feet slightly to pin to counter but will most likely reoccur without proper installation"

Near Grace Ave, Lakewood, OH 44107
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 "Cc: not dryingFound unit had no heat. Disconnected power. Removed rear cover. All fuses and element checked good. Reconnected power unit started heating, and has good air flow. Checked power. Unit is receiving proper power. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Suwanee Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHB2740PP Cc unit not making ice Ran ice maker test Found no issue with valve or ice maker itself Advised to watch

Near Frazier Rd, Garrettsville, OH 44231
Corey L.

Corey L.

RANGE KITCHENAID KFGD500ESS04 "Customer complaint oven leaking gas from back of unit, confirmed, when opening gas valve gas can be smelled strongly from the regulator valve, connections are snug, ordering regulator; ordrng 1 WPW10546238 (valve-gas)"

Near Lorain Ct, Cleveland, OH 44113

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