Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Arthur V.

Arthur V.

WASHER WHIRLPOOL GHW9250MT2 Upon arrival customer informed me that unit was filling with water without being on. Needs water valve. Also stack unit. Dryer has to be removed need second man. Full size units. Talked to BJ. (Took pics) ; ordrng 1 WP8181694 (valve)

Near St James Dr, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER WHIRLPOOL 665.12789K310 Cc of leak Ran several wash cycles test Found tons of suds in tub with out adding soap Could not get unit to leak Placed water mat down and advised customer to watch Advised customer that it may have leaked out soapy water due to over sudsing Advised to watch and record if it happens again

Near Hunting Valley Ln, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced wire harness, op test good, ice box fan is now operating fan not needed"

Near Strongsville, OH 44149
Dan H.

Dan H.

DRYER WHIRLPOOL WGD75HEFW0 "Customer complaint of loud noise, confirmed, confirmed, found blower wheel housing cover loose, tightened, op test good"

Near Theota Ave, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Customer complaint that unit is not cooling properly, Freezer section temperature at 2 degrees, fresh food section temperature at 54 degrees, evaporator fan is not running, evaporator fan is receiving 120vac, installed new evaporator fan motor, op test good; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Meadowbrook Blvd, Independence, OH 44131
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDL02IRBS2 Installed dispenser. Ran test cycle. Op test ok

Near Claver Rd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WTW4816FW2 Complaint unit not working Found unit to be functioning but the water valve was clogged with sediment Replaced valve OP TEST OK ; used 1 W11210459 (VALVE) from stock

Near Nicholas Way, Kent, OH 44240
Jason N.

Jason N.

RANGE GE JT955SOK3SS "Cc unit making rattling noise when using convectFound convect fan blade wobbling on shaft, retainer nut had come off and fell inside oven. Straightened a few fan fins that were bent, reattached retainer nut. Ran convect bake test, op test good."

Near Wembley Ct, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE WHIRLPOOL WFE550S0HZ1 "Cc of no bake Or broil Found wire terminal block damaged Replaced using truck stock Ran test bake no good Found bake relay not activating Needs Control board ; ordrng 1 W11295998 (cntrl-elec), used 1 WPW10245259 (TERMINAL BLK RANGE) from stock"

Near Creekside Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW3 "CC that there is a fault code. Found f9e0 miswired. Checked the terminal block, correct power, checked the wires to the unit, wired correctly. Called t/l Andrew, jumped the red wires out. Checked power to bl and red on connector 2, 240 volts. Will need a new control. ; ordrng 1 W11122533 (cntrl-elec)"

Near Knickerbocker Rd, Bay Village, OH 44140
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH31017AS2 "Cc: not heatingFound unit is receiving proper power. Tested power to mw relay, is closing when doors close. Open when powered on. Needs magnetron and diode.Customer does not want to repair at this time"

Near Windrush Ln, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of FZ Freezing up. Already had different company out here 3/4 times to replace gasket and steamed gasket multiple times. Saw gaps on gasket, steamed out all ice so customer could use fz and also steamed gasket to make it work as much as possible before we come back out. Ordering new door and gasket.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W11301143 (dor-fip)"

Near Somerset Ct, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER WHIRLPOOL WTW6400SW1 Installed suspension Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Country Ln, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505M0BS3 Found grease in between glass door oven told customer is a cosmetic issue, they will not repair opt test ok ask them to reach out whirlpool

Near Lear Nagle Rd, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GS6SHEXMB00 "Cc unit ice maker not workingChecked power in to ice maker, 0v, checked power in to optical board, good at 121v. Unit needs optical boards. Also advised customer that ice maker needs replaced as well, the plastic in the ice mold is flaking off. ; ordrng 1 212643 (sealer-gum) and 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"

Near Dorset Dr, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER KENMORE 11044832200 Didn’t found any issue with unit but found motor little noisy but it pass test

Near Gable Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Fridge was in the garage explain customer that the fridge will not work on garage unless is above 60 degrees or have a a heated garage,opt test ok"

Near Sugar Creek Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that motor was loud and customer unplugged unit and now it says cooling off, turned cooling back on, compressor started, evaporator fan is running, condenser fan is running, frost pattern formed on evaporator , advised customer to allow 24 hours to cool before restocking"

Near Eastwood Blvd, Garfield Heights, OH 44125
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint dishwasher not drying well, ran svc test, heater circuit passed, found rinse aid not being used, advised the plastic tubs will still have water on walls and the rinse aid will help wick water from dishes, left samples and instructed, unit not installed to cabinet or counter, unit missing counter brackets, sending brackets for customer to have a carpenter install; ordrng 2 8269145 (brckt-mtg)s"

Near Jonathans Trace, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER MAYTAG MAH6500AWW "CC that the unit will not drain. Started a rinse and spin, unit drain. Cust started the water is coming into the tub when not using. Will need a water valve. ; ordrng 1 WP22003834 (water valv), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chippenham Ct, Rocky River, OH 44116
Joe O.

Joe O.

DRYER WHIRLPOOL MGDB765FW0 Installed bulkhead. Ran test cycle. Op test ok

Near Mells Rd, Dorset, OH 44032
Arthur V.

Arthur V.

WASHER MAYTAG MVWC565FW1 Customer complaint unit would finish cycle and door would still be locked. Replaced control and also replaced lid switch from truck stock. Ran a service test unit licking and unlocking properly Ran a drain and spin cycle lock working properly Took core for return ; used 1 W11307244 (DOOR LOCK) from stock

Near Walnut St, Conneaut, OH 44030
David R.

David R.

WASHER MAYTAG MHW5630HW0 "Cc unit moved across floor one time, didn’t happen again. Checked suspension rods, good. Pushed basket around by hand, did not move around a lot out of place. Took back and top off to make sure nothing was missing, good. Put unit on spin mode with heavy clothes inside, didn’t move out. Leveled front legs higher. Advised customer could of been from load of clothes that was inside, can always redistribute load, pause and redistribute, then continue cycle. Could not duplicate, op test ok."

Near Joyce Dr, Columbia Station, OH 44028
Jason N.

Jason N.

WASHER MAYTAG MHW5500FW0 "Cc dispenser drawer broken Installed dispenser drawer, op test no good. Drawer does not slide easily, housing is warped, that’s why drawer broke. Unit needs housing. ; ordrng 1 W10575334 (disp.drawer assy)"

Near Mulberry Rd, Chardon, OH 44024
David R.

David R.

DRYER WHIRLPOOL WED4850HW0 "Customer had POP. Found bad door switch, broken off and missing. Ordering door switch.Put on cancellation list.; ordrng 2 WPW10569603 (switch-dor)s"

Near Chamberlain Rd, Grafton, OH 44044
Jason N.

Jason N.

RANGE WHIRLPOOL WEEA25H0HN1 Installed cooktop glass. Customer satisfied. Op test good.

Near Mayfield Rd, Chesterland, OH 44026
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced filter head, op test no good, good flow using bypass cap still, installed new filter customer had, op test good, customer has been able to exchange filters at Home Depot, leaning back towards a batch of bad filters is the issue, customer will try new filters and see if some are lasting longer than others"

Near Wiltshire Rd, North Royalton, OH 44133
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF305ESS02 Installed new reservoir insulation and gasket strip. Op test good.

Near Kenyon Dr, Chesterland, OH 44026
David R.

David R.

DRYER WHIRLPOOL WED6620HW0 "Replaced parts. Also lint trap was full outside house, cleared out. Tested, heated and cycled. Op test ok"

Near Chestnut Ridge Rd, Elyria, OH 44035
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Lock failed. Installed new part unit op tested good ; used 1 W11307244 (DOOR LOCK) from stock

Near Tamarac Blvd, Willoughby, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit will not go passed wash cycle, found drain hose laying on the floor, ran diagnostics found f8e1(long/no fill) error code, corrected drain hose unit filled and began washing, unit is operating as designed"

Near Raymond St, Maple Heights, OH 44137
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF532SMBW01 Replaced control. Set code to 02. Op test good Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Creek Rd, Kingsville, OH 44048
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed door light switch. Op test good.

Near OH-167, Jefferson, OH 44047
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not starting Found UI dead Replaced panel Ran test cycle OP TEST OK Found power cord to be not in the best shape Advised on replacing it

Near Carriage Hill Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR MAYTAG MZD2768GEB "CC that the unit is not cooling. Fz 18* ff 47* condenser and evap fans are running. Removed the evap cover, found a ball of ice at the top of the evap. Will need a new evap and drier. Evap is no longer available."

Near Gasser Blvd, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Installed new part unit op tested good

Near Fern Dr, Mentor-on-the-Lake, OH 44060
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KMHC319ESS3 CC that the unit does not turn on every time. Found the door switch not opening and closing. Replaced the door switches from t/s. Heated a cup of water. Optest ok ; used 1 W10450407 (XXX DO NOT RESTOCK XXX) from stock

Near Leona Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Customer complaint fridge is not closing by itself, confirmed unit leaning forward slightly, adjusted feet to give auto close, op test good"

Near Deerhaven Ln, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that leaking, ran diagnostics no error codes found, ran manual test cycle, opened both valves, let tub fill, turned on drain pump , no leaks found, found water dripping from cold water supply valve, advised customer that they need a plumber to repair"

Near Judson Dr, Cleveland, OH 44128
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMYM "Customer complaint freezer not defrosting, found frost build up on frz ceiling and around fan, slides are good, gaskets checks pass, customer stated lots of food was in unit and here may have been something in the door it had been emptied for the tech, advised warm air entering unit develops this accumulation of frost thing fought in door will cause this, customer to monitor"

Near Northcliffe Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Replaced filter head, op test good"

Near E Shoreland Ave, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced the ice maker. Cycled ice maker. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Plover St, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint ice maker stopped working day before Christmas and for 4 days straight hen started making ice again, ice bin is full, im filled when first walking in kitchen, temps were 0 frz and 37 ff, unable to duplicate the problem, unit is operating as designed"

Near Russell Rd, Bay Village, OH 44140
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the unit does not wash. Found the drain hose on the ground. Advised the cust the drain hose has to be raised 39” or higher. Started a normal cycle. Optest ok

Near Westdale Ave, Cleveland, OH 44135
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 CC that the ff is not cooling. 70 ff 12 Fz. Found the evap fan not running. Checked fan has 120 volts from control. Will need a new fan; ordrng 1 WPW10464673 (motor-evap)

Near E 128th St, Cleveland, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not cooling either compartment, confirmed, compressor not running, jumped using bench tester, compressor failed trips tester while humming trying to start, quoted for repair, WPW10143759 and W10309988, customer does not want repair at this time, left quote,; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Rd, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not operating, confirmed washer not responding to any selections, led on control is blinking .5 sec on and .5 sec off showing control is ok, replaced ui with part sent, op test no good, replaced control with control sent, op test good"

Near Henwell Rd, Columbia Station, OH 44028
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4950HW0 "Customer complaint dryer smells like gas or something bad unable to use, found unit covered with model serial, confirmed bad smell was bleach burning off, after 2 minutes of heating opened door to smell very strong bleach eyes watered immediately, customer just moved into home and this was first time using, previous owner of the home may have used a cleaner to clean drum, and or the paint smell had not been cleared out of unit, ran heated dry for several minutes with door open to outside, smell was diminished"

Near Bridle Ln, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint right side door is bouncing on plastic cover over hinge, confirmed closure is missing under door to prevent door from opening too far, a chunky of plastic came off of door from hitting hinge so many times since install, needs new left side ff door, advised customer we would contact them with our return date once we’ve received tracking on the door; ordrng 1 W10918010 (closer) and 1 W11104466 (dor-fip STNLS )"

Near Bradley Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER KENMORE 110.475326 "Customer complaint washer did not drain out water, confirmed, started drain cycle, unit locked and spun, could hear drain pump trying, quoted to clean possible obstruction plus price of the part if needed, ok, no obstructions found hose clear from standing pipe to pump and from basket to pump, propeller is spinning, filled to test, water not exiting drain pump is weak, unit needs drain pump; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Osborn Rd, Bay Village, OH 44140
Corey L.

Corey L.

DRYER MAYTAG MEDC200XW1 "Replaced timer, op test good"

Near Roxboro Dr, Middleburg Heights, OH 44130
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW3 "Cc unit not drainingCustomer stated just stopped draining and only making humming noise. Ran manual drain pump test, confirmed pump only humming, drained tub, inspect pump, found impeller separated from shaft. Unit needs drain pump. Replaced using truck stock. Op test good.; used 1 W10876600 (PUMP-WATER) from stock"

Near Foxhall Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS25EWMS8 "Cc unit ice maker and now water dispense not workingCustomer stated ice maker stopped working about a year ago, then the water dispense now has recently stopped working. Checked water at filter head, no pressure. Checked water source in, good psi. Replaced filter and dispense started working with good pressure. Possible airlock or filter head valve stuck closed. Ran manual harvested on ice maker, op test no good. Ice maker receiving 117v. Unit needs ice maker. Replaced using truck stock. Ran manual harvest test, cycles and filled with water. Op test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Summit Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 Cc unit still warmCustomer stated now the freezer never cooled. Ff section is good. Confirmed freezer at 56 degrees. Ff section at 38. Checked 3 way valve. 3 way valve still unplugged from last service out. Plugged back in and ran step 4 to home. Advised to allow 24 hrs for freezer to return to desired temps.

Near Gates Landing Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Cc unit ice maker leaking in freezerConfirmed water leaking from ice maker, found fill tube barely penetrating into ice maker funnel. Ran ice maker manual test, confirmed water dripping from fill tube. Pulled fill tube out to penetrate farther into funnel. Reran ice maker test, no water leaking. Op test good."

Near Pirates Cove, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Tightened door handle, op test good"

Near Cowles Ave, Bedford, OH 44146
Joe O.

Joe O.

WASHER WHIRLPOOL WFW85HEFW1 Installed control and pressure switch. Ran quick test. Op test okUsed control W11201290 from previous visit.

Near Hubbard Rd, Madison, OH 44057
Arthur V.

Arthur V.

WASHER GE GTWP1800D0WW Customer complaint unit fills and drains but does not agitate or spin. Found tube and shaft assy open. Needs tube and shaft assy and motor. Customer does not want repaired

Near OH-534, Geneva, OH 44041
Dan H.

Dan H.

MICROWAVE WHIRLPOOL MMW7730DS02 "Customer complaint that unit is falling out of cabinet, adjusted unit and secured, op test good"

Near Cadwell Ave, Cleveland Heights, OH 44118
Corey L.

Corey L.

STACK W/D FRIGIDAIRE FEX831CS0 "Customer complaint dryer not drying, confirmed, element and fuses checks pass, found black wire at terminal loose, screw broke off inside terminal block, unit needs new terminal block; ordrng 1 134101400 (terminal block), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Edgerton Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

RANGE KITCHENAID KODE300ESS00 Installed new part unit op tested good

Near Shannon Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER MAYTAG MVWB750YW0 "Customer complaint of f51 error, confirmed, ran test cycle, unit completed test cycle, found rotor bolt backed out of shaft, added lock tight and tightened, op test good"

Near Harris Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is shaking/walking, found unit not leveled, level unit, ran drain and spin with wet load, op test good"

Near Seth Payne St, Brecksville, OH 44141
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Upon arrival ran diagnostics with no errors Cycled unit with a small load of towels and unit washed drained and spun out properly. Advised customer how unit operates and called safety. Talked to christina and described what i found Christina then talked to the customer with no further action needed at this time. Could not duplicate issue.

Near Robert St, Wickliffe, OH 44092
Arthur V.

Arthur V.

WASHER MAYTAG LAT9800AAW Found unit leaking from center seal — do not have proper tools for repairing the older Maytags. Plus seal needed is no longer available. Unit is unrepairable.

Near Clearfield Ln, Chardon, OH 44024
Dan H.

Dan H.

DRYER WHIRLPOOL LDG9606AAE "Customer complaint that drum is not spinning, confirmed, found belt broken; ordrng 1 WPY312959 (belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Pleasant Valley Rd, Parma, OH 44134
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW0 Found unit spinning freely needs a hub assy. Could not get washplate off of unit splines are meshed together. Needs hub and washplate. Customer does not want repaired

Near Parkview Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW2 Part was not needed I explain to the customer how high-efficiency machine works

Near Walden Ave, Cleveland, OH 44128
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017FW0 Installed thermostat. Ran heat op test. Op test good.

Near Angela Dr, Warrensville Heights, OH 44128
Jason N.

Jason N.

DRYER WHIRLPOOL WED5000DW2 "Cc unit making squeaking knocking noiseConfirmed noise, coming from blower wheel area. Pulled back cover and blower housing. Found folded up paper sitting on top of blower wheel. Removed and reassembled. Op test good, no abnormal sound present."

Near Patterson Pkwy, Highland Hills, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed adapter assembly. Op test good.

Near Berkshire Rd, Cleveland Heights, OH 44106
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS03 Cc that unit is freezing things in the center of fridge mostly eggs and rice are being frozeFound unit to be set to 40 and and temps are about 39 Ran diffuser test diffuser is working as designed Ran test on calibration of control set unit to be run 3 degrees warmer than set point and dropped unit back down to recommend temp Also advised customer on product placement At this time nothing seems to be frozen.

Near Knox Cir, Middlefield, OH 44062
Brian M.

Brian M.

WASHER KENMORE 11020702990 Cc of unit not advancing Found drain hose laying on floor going to drain hole Unit is not able to advance do to unit draining while filling Called and spoke to customer and advised to get a stand pipe to raise the hose so it can actually fill properly

Near Mc Call Rd, Garrettsville, OH 44231
Jason N.

Jason N.

RANGE JENN-AIR 89889 "Cc unit not workingCustomer stated he tried to turn it on and it sparked. He turned the breaker off. Checked switch wiring, found 3 wires off the switches, arcing to ground. Cleaned up wiring, reattached wires, repaired downdraft wire, put on new spade connector. Tested cooktop, both burners heating normally now. Customer also wants to replace grease filter and missing timer knob. Customer to install both items himself.; ordrng 1 WP707929 (filter- gr2831) and 1 WPY703663 (knob- time), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E Overlook Rd, Cleveland Heights, OH 44106
Brian M.

Brian M.

DRYER WHIRLPOOL WED7000DW2 Cc unit not heating well Ran test cycle found unit not producing good heat Removed vent from ceiling attachment and unit started to heat better and reached Normal temps Advised to have venting looked at going from ceiling to the outside gave recommendations of mighty ducts for venting

Near Kent St, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc of unit leaking from bottom Found unit to be missing ptrap Installed ptrap OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock

Near OH-44, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that there is water coming out at the top of the door. Found the John guest fitting did not have the water line inserted all the way. Re seated the water line. Optest ok. .

Near Galemore Dr, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSC48QVS06 Installed new part unit op tested good. When I turn the fridge back on the condenser fan kicked back on

Near Caves Rd, Chesterland, OH 44026
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found customer had her food pushed back against the back wall completely covering the opening allowing for proper air flow causing issue. Advised customer. See pics

Near Haines Rd, Madison, OH 44057
Brian M.

Brian M.

RANGE KITCHENAID KSEG700ESS0 Cc unit not reaching desired temps Found customer using a thermostat inside and it was located in front right Moved thermostat to middle and ran test bake to 350 reached temps in 15 min Took temp reading both my thermostat and there’s reads 350 Ran test bake to 400 reached temps in 8 min OP TEST OK

Near Pond Run, Aurora, OH 44202
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint of water leak, no leaks found, unit is operating as designed"

Near Northcliff Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Freezer is packed extra stuff. I explain to the customer it needs cast of the good airflow otherwise she will have a normal cooling.

Near Tracy Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found temp on fresh food section 37 degrees and 0 degrees on freezer section no issue found

Near Oak Point Rd, Lorain, OH 44053
Joe O.

Joe O.

WASHER WHIRLPOOL VAW3584GW1 "Cc: not spinning, not fillingFound drain laying on the floor. Water was turned off to unit. Advised customer the drain on the floor will just drain the water out. Ran auto test and calibration. need stand pipe. Op test ok"

Near E 123rd St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB765FW3 "Replace control and drain pump,plus ran calibration and out test pass Also took core with me for return Opt test ok"

Near Plymouth Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 Basket came in damage will need to order another one customer is not very happy with whirlpool unit this been going on for a month and a week and she still having got her washer fix ; ordrng 1 W10901030 (tub-outer)

Near Terra Ln, Amherst, OH 44001
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW4 "CC that the time jumps everywhere, doesn’t spin the clothes out and the cold wash is warm, clean washer keeps coming on. Ran diag f0e4 Spin Limited By Water Temperature. Found the hot and cold are reversed. Reversed the hot and cold water line. Ran a calibration. Started a rinse and spin with towels. Time counted down as it should. Did advised cust the time is an estimated time. Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer. Optest ok."

Near Stark Dr, Brook Park, OH 44142
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Customer complaint of loud knocking sound, ice maker fell off, and door are not level, knocking sound is ice maker trying to cycle but can’t cause ice maker is in ice bin and bail arm is getting stuck on side, reinstalled ice maker and level unit, op test good"

Near W 147th St, Brook Park, OH 44142
Dan H.

Dan H.

WASHER MAYTAG LAV3600AWW "Customer complaint that unit is shaking, started spin cycle with load, no excessive shaking observed, took video, sent to bj, unit is operating as designed"

Near Montrose Ave, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"

Near Lenacrave Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW8200FW0 Tub assembly counter weight mounting stud broken and basket was dented re ordering ; ordrng 1 W10901175 (tub-outer)

Near Highland Ave, Avon Lake, OH 44012
David R.

David R.

RANGE WHIRLPOOL WFG550S0HV0 "Cc oven wasn’t heating, also said the past couple of days the oven has been working every time they use bake. Customer said they had spilled some water from food down by bake ignitor. Found loose connection on wire to back ignitor, items in drawer could of been hitting against it. Reconnected, made sure everything is on tight. Put oven at 350, heard spark, flame came on, temp got to 350* and cycled on and off. Tested again, good. Op test ok"

Near Amber Way, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5FHAXVS Mar-cone look up was incorrect. I went to ServiceMatters pulled the correct part number and put it into Marcone came up with a different part altogether this one is the correct part number; ordrng 1 W10728484 (cntrl-elec)

Near Quartz Ct, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR GE GBS22KBSBB Customer has a sealed system issue. Only small amount of frost at beginning of evap. Needs evap and compressor. Part number for EVAP is wr85x10057 and is no longer available. Unit is unrepairable.

Near S Madison Rd, Madison, OH 44057
David R.

David R.

COOKTOP ELE WHIRLPOOL WFE770H0FZ2 "Cc oven not not heating, light in oven flickers. Pulled unit out from wall, sparks started flying. Cut unit off at breaker found wires burnt from terminal and hole in cover to thermal. Ordering main harness, control.Research and find LED light for oven.; ordrng 1 W11134661 (harns-wire MAIN) and 1 W11308431 (cntrl-elec) and 1 WPW10326122 (cover-blck)"

Near Camden Blvd, Lorain, OH 44053
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 CC that there are coins in between the washplate and basket. Removed the washplate to get coins. Found the hub is worn. Replaced the hub from t/s. Ran a calibration and a spin cycle. Optest ok; used 1 W10528947 (HUB) from stock

Near Viewmount Dr, Painesville, OH 44077
David R.

David R.

REFRIGERATOR KITCHENAID WRV986FDEM00 Water line to FZ icemaker is cracked and broke apart. Order water tube and heater.; ordrng 1 W10701614 (tube-water)

Near Center Rd, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc: not making iceFound temps at -4 in freezer and 40 in ff section. Found ice maker will not cycle. Replaced ice maker. Op test ok; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock

Near Graham Dr, Lyndhurst, OH 44124
David R.

David R.

WASHER GE WCVH6600HBB "Cc noise. Took off back, grinding noise from spinning by hand. Belt wearing down. Would need whole tub and basket. Double labor for 2 people. Gave estimate to customer. Do not order parts; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10101 (washer drum front wi) and 1 WH45X10142 (washing machine bask), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Bellerive Way, Avon, OH 44011
Joe O.

Joe O.

FREEZER WHIRLPOOL WRF555SDFZ06 Cc: not making iceInstalled ice maker. Cycled ice maker. Op test ok

Near Bainbridge Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER MAYTAG MEDB766FW0 Cc of noise when starting Found noise to be a click coming from the motor when it turns on Advised customer that this is a normal noise and it’s the centrifugal switch engaging and is a normal noise OP TEST OK

Near Falls Walk Way, Chagrin Falls, OH 44022
Joe O.

Joe O.

RANGE WHIRLPOOL JGR8890ADP "Cc: small flames, left front burner not igniting on its ownPulled burner caps. Found debris. Blew debris off. Flames are back to normal. Found igniter for left front burner broken. Needs officesCustomer does not want to repair at this time"

Near Hurlingham Rd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc: not cooling(ff section)Found rear of freezer covered in frost. Unit not defrosting. Put unit into manual defrost. Unit defrosting. steamed unit. Needs control; ordrng 1 W11035836 (cntrl-elec)

Near Linden Ln, Lyndhurst, OH 44124
Joe O.

Joe O.

DRYER MAYTAG MEDC215EW1 Cc: runs then shuts off until cooled downCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Ran unit. Unit did not shut off. Installed motor. Ran test cycle. Op test ok

Near Countryside Dr, Chagrin Falls, OH 44022
David R.

David R.

WASHER WHIRLPOOL WTW7300DW1 Replaced part. Ran test 51/52. Ran normal wash with clothes in it. Op test ok.

Near Shadow Creek Dr, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good

Near Eureka Rd, Ashtabula, OH 44004
David R.

David R.

DISHWASHER KITCHENAID KDTM504EPA2 "Replaced parts, ran service test, good. Op test ok."

Near Hidden Canyon Dr, Brecksville, OH 44141
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 Replaced fresh food door handle. Op test good

Near Golfview Dr, Conneaut, OH 44030
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc of detergent dispenser not opening or shutting, not cleaning. 4-3 error code. Ran normal wash, water entered unit. Bad pump and motor. Ordering dispenser and pump motor. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor)"

Near Mulberry Pointe, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc water leaking from dispenser, said water would continue to dripped for a minute after they pulled the cup away. Looked at fittings to make sure they were tight, found loose. Corrected and made sure all were tight. Dispensed water 5 times. No extra dripping. Showed customer. Op test ok"

Near Mitchell Ct, LaGrange, OH 44050
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7300DW1 "Cc: intermittently not spinning clothes outFound error code f3e2(inlet water temperature), f0e5(off balance), and f0e3(overload). Suspension checks good. Found valve thermistor out of range. Ran auto test and calibration. Ran manual spin. Unit is spinning, and seems very well balanced. Needs control and water valve; ordrng 1 W10812422 (cntrl-elec) and 1 W11096268 (valve)"

Near Kingsway Dr, Chesterland, OH 44026
Gabriel P.

Gabriel P.

RANGE KENMORE 790.471544 "Replace heating element preheat to 350 pass,opt test ok"

Near Big Creek Pkwy, Parma Heights, OH 44130
Brian M.

Brian M.

WASHER MAYTAG MAV8600AWW Cc unit seems not always finish cycle Found timer not always advancing Needs timer EST only customer does not want to repair at this time

Near S State St, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Called BJ spoke with him about the ice maker leaking. He stated the ice maker be double filling. Stated that it could be either The ice maker or the control. Called customer advised them that I spoke with BJ. Advised them we are going to order a control and ice maker and reschedule. He is ok with it. Ordering control and ice maker. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11294907 (icemaker)

Near Glengary Dr, Rome, OH 44085
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint that unit is freezing everything in fresh food section , freezer section temperature at 6 degrees, fresh food section temperature at at 27 degrees, unit needs new damper control; ordrng 1 W11317276 (diffuser)"

Near Father Caruso Dr, Cleveland, OH 44102
Joe O.

Joe O.

WASHER MAYTAG MHW5500FW1 Installed bellow. Ran test cycle. Op test ok

Near Garrison Rd, Ashtabula, OH 44004
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH32519HV3 Cc unit light not turning offCustomer showed popConfirmed unit hood light does not dim or shut off. Unit needs control board. ; ordrng 1 W11342846 (CONTROL)

Near Waterbury Rd, Eastlake, OH 44095
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cc unit freezer making humming sound and ff section warmConfirmed freezer evap frosted up again. Ran test 38, defrost circuit working. Defrost bimetal using bypass, ordering evap harness to replace bimetal.; ordrng 1 W11224591 (motor-evap8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Coleridge Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW6620HW0 Found a f5e3 error code. Door will not unlock. Can not get door lock to unlock. After manually opening door when you close the door its locked. Needs door lock. ; ordrng 1 W11316250 (latch)

Near Grovewood Ave, Cleveland, OH 44110
Arthur V.

Arthur V.

B/IN REFRIGERATO KITCHENAID KSSP42QFS05 Found evap fan motor faulty and needs replaced ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP4389155 (motor-evap)

Near Winsford Rd, Cleveland Heights, OH 44112
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG540H0ES0 Control not lighting it barely can see letter also spark igniter sparking but not lighting ordering parts needed ; ordrng 1 W11162730 (module-spk) and 1 WPW10324262 (igntr-oven) and 1 WPW10348713 (cntrl-elec)

Near Santina Way, Lorain, OH 44053
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced parts listed. Op test good

Near Wilmington Dr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBW Installed damper control. Op test good.

Near Village Dr, Mentor, OH 44060
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL MMV5207BAS Found unit has no voltage from control to transformer. Needs control bd. Part no longer available. Advised customer someone would get in touch in 24-48 hrs. Part needed is w10127100. Nla at both distributors ; saved tckt

Near Derby Dr, Mayfield, OH 44143
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 Replaced timer. Ran normal cycle. Optest ok.

Near Camden Ave, Lorain, OH 44055
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Replaced freezer door handle. Op test good

Near Birdie Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Replaced gearcase, pulley, belt, motor, hub and washplate. Ran calibration. Optest ok. Gearcase ordered did not arrive on time, used gearcase from truck stock instead. ; used 1 W10528947 (HUB), and 1 W11035751 (VMW GEARCASE) from stock"

Near Hollywood Ave, Sheffield Lake, OH 44054
Arthur V.

Arthur V.

DRYER MAYTAG MEDC215EW0 Removed a ton of change from inside cabinet. Removed obstruction from blower housing. Unit op test good.

Near Anaconda Ave, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR GE DFE29JSDASS "Cc of unit not keeping temps in freezer Found ff fan not running but getting power Needs ff fan and according to Ge also needs software update when replacing fan Needs ff fan and Update module ; ordrng 1 WR60X26866 (fan dc ff evap6419) and 1 WR98R882802 (refer sum module ver7798), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stagecoach Dr, Garrettsville, OH 44231
Jason N.

Jason N.

DRYER WHIRLPOOL WGD5000DW3 "Cc unit not drying clothes, only getting warmCustomer states it takes several cycles to dry a load. Ran op test, good heat at dryer on high, checked venting. Lint screen totally clogged, cleared. Checked airflow at vent outlet. No airflow at vent outlet, outlet totally clogged with debris, looks to be screening and folded up shingles stuffed down outlet. Advised customer that this will need to be resolved for her unit to work correctly. Gave her number for vent service company."

Near E 114th St, Cleveland, OH 44108
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DR0 "Cc unit codes drn and not drainingRan diagnostics, found code f9e1 for long drain. Ran auto test, drain pump impeller intermittent. Drained tub and inspect drain pump. Found sock stuck in impeller. Removed and retested. Op test good."

Near Westbrook Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 LED light in the freezer has a short needs a new LED light and LED board; ordrng 1 W10804160 (cntrl-elec) and 1 W11205083 (module)

Near Warren Rd, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFX2876DRH00 Found auger motor defective also deli drawer wires snap on deli control also found koolaid in side deli control giving estimate for parts needed customer will call whirlpool for help do not order parts till we hear from customer or whirlpool

Near Harborview Blvd, Lorain, OH 44052
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit powers on but nothing else.Plugged in unit, unit stuck in drain mode, canceled. Ran diagnostics, found codes f8e1 for long fill, no fill, f0e2 for oversuds. Cleared codes. Checked pressure hose, clear, able to blow through. Unable to fully hookup unit for op test, everything checks good."

Near Pearl Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Left freezer door has a dent. Do you left freezer drawer is crooked. As far as the drawer goes I checked all the mounting everything appears fine except almost where the mounting brackets are screwed into the door itself or in the wrong spot I like 16th of an inch I think. Customer will call and set up the next appointment when she receives doors; ordrng 1 W10815669 (dor-fip ss) and 1 W10815695 (dor-fip ss)

Near W 58th St, Cleveland, OH 44102
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGS1 "Cc unit will not turn on Customer stated it worked the first time he used it, hasn’t turned on since. Checked wiring to j-box. Found bad connection on neutral wire. Turned off breaker, fixed connections on both hot and neutral. Op test good. Unit is not properly installed, just sitting in cabinet space."

Near Broadale Rd, Cleveland, OH 44109
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8040DW4 "Cc unit not draining cut outRan diagnostics, found codes f7e0 for loss of power, f8e6 for water hazard, f9e1 for long drain, f9e2 for water ring, pump drive problem. Drained tub of water, inspect drain pump. Impeller seized, no debris present. Unit needs drain pump. Customer not repairing, estimate only."

Near Parkview Ave, Garfield Heights, OH 44125
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354ESS3 Installed new part unit op tested good

Near Chadbourne Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Customer complaint dispenser not dispensing but motor can be heard and the beep is still here, confirmed condenser fan motor keeps stalling out, ordering fan motor kit per pointer again and replacing main control, dispenser motor is operating but the drive shaft does not reach motor? Nothing was changed to shaft from motor replacement, ordering drive shaft; ordrng 1 W10181323 (motor,fan) and 1 W10789107 (cntrl-elec) and 1 WP2318082 (shaft)"

Near Scarlet Oak Ln, Parma, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRFC604FSS00 Found water leaking from underneath/back of unit. Pulled it out and heard water leaking from the supply line to refrigerator. Shut water off from down stairs. Whoever pushed the refrigerator back when hooking up ran over the line and it was stuck underneath refrigerator. Advised customer to have a plumber come look at line. Unit is good. Op test ok

Near Boundary Ln, Parma, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Customer complaint ice hasn’t been made, confirmed, ran im fault test, found e2 fault unable to find home position, I’m not bound up, attempted harvest, ice maker motor not rotating, ice maker failed; ordrng 1 WPW10764668 (ice maker)"

Near Laura Lee Ln, Seven Hills, OH 44131
Corey L.

Corey L.

DISHWASHER MAYTAG WDT720PADM2 "Customer complaint dishwasher is not dissolving detergent and sometimes the door does not even release detergent pod or liquid, ran diagnostics found f7e1 no heat, heating circuit tests pass, unit needs control; ordrng 1 W11413274 (CONTROL)"

Near Theota Ave, Parma, OH 44129
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS1 Cc that unit isn’t filling found float switch in the up positionUnstuck float switch Ran test cycle OP TEST OK

Near Bayside Lake Blvd, Stow, OH 44224
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher leaving detergent on bottom water filled but didn’t spray dishes above, confirmed detergent was not fully dissolved, ran svc test, unit filled and wash motor started, unit completed test with no faults recorded, pump intermittently working, unit needs control; ordrng 1 W11413274 (BOARD)"

Near Marquette Blvd, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW3090JW0 Installed new part unit op tested good

Near Barber Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER KENMORE 11020272000 "Cc of unit not spinning or drainingCalled and spoke to BJ walked me through diagnostics and found gearcase to be seized Needs gearcase, coupling, and drive basket EST only"

Near Frost Rd, Streetsboro, OH 44241
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU943PWKB0 "Customer complaint dishwasher spray arm is loose, confirmed, found locking nut broken at thread, ordering locking nut, customer to install part; ordrng 1 WP8268873 (nut)"

Near Tournament Dr, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE KITCHENAID KGRA806PSS01 Cc of unit not sparking in oven or cooktop Verified complaint Found no power coming from spark module and membrane

Near Sherwood Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc of noise during spinRan test spin and found noise coming from rotor Found bolt loose Tightened screw Ran another test spin Could not duplicate noise

Near Kensington Ct, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Roller cheating up inside bearings making squeak sound,replaced rom truck stock opt test ok ; used 1 349241TXXX (XXXDO NOT RESTOCKXXX) from stock"

Near N Quarry Rd, Amherst, OH 44001
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8200YW0 Installed bearing and sensor Ran test cycle Verified no leaks OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Pettibone Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR KENMORE 106.5113921 "Customer complaint that unit is not making ice, confirmed, freezer section temperature at 8 degrees, found no power to ice maker , unit needs new control; ordrng 1 W11088499 (cntrl-elec 296.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Great Oaks Pkwy, Independence, OH 44131
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9250PT0 Cc unit not heatingFound thermal cutoff open Replaced using back truck stock Ran test cycle OP TEST OK ; used 1 279973 (CUTOFF 4712) from stock

Near Som Center Rd, Solon, OH 44139
Dan H.

Dan H.

DRYER MAYTAG MGDC200XW1 "Customer complaint that unit is not heating all the time, started timed dry cycle, unit did not heat, igniter is not glowing, no power to igniter, found power to igniter when timer is jiggled, burner lit at certain points on timer, unit needs new timer, customer does not want repair ; ordrng 1 W11043385 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Allanwood Dr, Cleveland, OH 44129
Dan H.

Dan H.

RANGE GE ZGP366NR5SS "Customer complaint that oven will not go passed 100, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WB13X25264 (range igniter glowba 79.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beaconsfield Blvd, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc: not coolingCustomer moved unit to garage. Found temps in ff and freezer at 46 degrees. Opened doors to warm unit up. Found compressor only pulling. .5 amps. Tapped system found 7nit in a 15 inch vac. Needs compressor, evap and drier.Parts and labor show 5 years covered. ; ordrng 1 12002041 (kit,evap) and 1 W10233960 (compressor) and 1 WPW10143759 (dryer)"

Near Fairmount Blvd, Chagrin Falls, OH 44022
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KHMC1857BSS "Customer complaint sparks shot out from the little cover inside mw, confirmed spark marks on wave guide cover, magnetron W10245183 failed, quoted to replace, customer does not repair, left quote"

Near Schwartz Rd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint freezer still developing ice around vent, confirmed, found a few gaps around frame of ff and frz section, siliconed gaps"

Near Manchester Ln, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost in freezer section, no frost found, doors are sealing, unit is operating as designed"

Near Meadowgrass Rd, Strongsville, OH 44149
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH53521HZ Cc that there is steam on the door. Ran unit with a cup of water. Normal to have steam on the door. Optest ok

Near Pearl Rd, Strongsville, OH 44136
Joe O.

Joe O.

STACK W/D WHIRLPOOL WGT4027HW0 Installed listed parts. Ran calibration. Ran normal cycle. Unit still not running through cycle. Called whirlpool tech line Spoke with Mark he advised there should be no water in the pressure port on the outer tub. He states unit needs outer tub. found pressure hose installed on Wong port. Ran calibration and normal wash op test ok

Near Bridgewater Ln, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that door was not closing, door is latching properly, unable to duplicate the problem , unit is operating as designed"

Near Timber Trail, Brecksville, OH 44141
Corina B.

Corina B.

RANGE KITCHENAID KSGG700ESS1 The rod is bent. Will need a new rod; ordrng 1 W10273192 (rod-door)

Near Westlake Ave, Lakewood, OH 44107
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTM404ESS1 CC that the unit is not working. Checked the power at the control for 120 volts to the pump and motor. Will need a pump and motor. Cust does not want to repair

Near Morewood Pkwy, Rocky River, OH 44116
David R.

David R.

WASHER MAYTAG MVWB850YW1 "Replaced parts, tested. Op test ok"

Near Placid Cove, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc: moisture on inside of door, not drying dishes properly, and odorFound unit low on rinse aide. Advised customer to run hot water at the sink prior to wash. Ran diagnostics cycle. Found error code f5e1(door stuck open), door is functioning as designed. Advised customer this error code can come up if the unit is started and door not closed after 4 seconds. Unit fills, washes, drains, and heats. No error codes after test cycle. Found very little water on unit after test cycle. Unit functioning as designed. Op test ok"

Near Acacia Park Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 "Cc: temperatures not correctCustomer states that the temperatures are not correct on the dial. States that on cool setting the water is warm. On warm the water is really hot, and on cold the water is cold. I advised the customer that for the cool setting it uses hot and cold water. Entered diagnostics, found no stored error codes. Ran auto test and calibration. Ran normal cycle on cool. Unit functioning as designed. Op test ok"

Near Bendemeer Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DISHWASHER KITCHENAID KDPE234GPS0 Cc: not closingFound someone installed screws incorrectly to unit. Removed screws. Doors still not latching correctly. Installed latch unit is latching. Ran test cycle. Op test ok

Near Delaware Dr, Cleveland Heights, OH 44106
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint a loud noise, had another company come and they found oil under unit, confirmed oil leaked heavily over drive components, unit needs gearcase, shield, cap, motor and shifter replaced; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAP) and 1 WPW10427633 (pulley shield)"

Near W 220th St, Fairview Park, OH 44126
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Cc of noise. Customers dad had video, sounded like something that was in the wash with the clothes was banging around. Took off back off unit, checked drain pump housing, good. Ran manual high spin, good no noise. Ran test mode, checked all components, no noise and everything is working. Moved unit back to normal spot, ran high spin and service test again. Everything checks good. Op test ok"

Near Gatestone Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW2 Cabinet came damaged needs to be re-ordered; ordrng 1 W10676680 (cabinet)

Near Goller Ave, Euclid, OH 44119
Joe O.

Joe O.

DISHWASHER WHIRLPOOL GU1200XTLT2 Cc: leaking from front(suds)Ran normal cycle. Did not see any leaking. Drained unit. Placed water mat. Unit functioning as designed. Op test ok

Near Scottsdale Blvd, Shaker Heights, OH 44122
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc had concerns with water level. Checked no error codes, ran manual mode, both valves check good. Blew through pressure hose, good. Advised to read owners manual for adding clothes and the cycles needed and water level for certain cycles. Ran on regular and ran on bulky to show customer the difference. Unit test good. Op test ok."

Near W 150th St, Cleveland, OH 44135
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KFCS22EVMS4 "Cc unit still leaking from freezerFound small ice sheet on bottom on freezer. Drain is clear, some residual ice left under drain pan, may be allowing some defrost water to roll outward. Cleared ice from drain pan. Cleared ice from freezer. Shot some water down drain to ensure clear. Op test good."

Near Park Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not spinning outFound error code f8e1(long fill no fill). Ran auto test and calibration. Found cold water has low water pressure. Pulled water line off unit. Found low water pressure from house supply. Advised customer that if the washer does not see the water level it is suppose to be at the unit will drain the water from the unit without even cycling. Needs house water adjusted. Unit functioning as designed. Op test ok

Near Walford Rd, Warrensville Heights, OH 44128
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 intermittent issue with the touch UI. Ordering console ; ordrng 1 W11319991 (cntrl-elec)"

Near Country Walk, Amherst, OH 44001
Arthur V.

Arthur V.

WASHER MAYTAG MVWB766FW1 Replaced control and console. Ran a service verification cycle and a load size verification cycle. Passed both.

Near Peachtree Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER WHIRLPOOL WET4024HW0 installed new parts unit did not work. call tech line they did not have any more recommendations they deem the unit unrepairable

Near W 9th St, Cleveland, OH 44113
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4850HW1 Used actual goods issue date for pop. Cycled unit with Customer load inside. (1 mattress cover). Advised cust how this washer needs to be loaded. Also advised customer to only use HE detergent Customer very unhappy with these new units. Customer was holding switch in by hand so he could see it wash. Advised customer that the switch will not work correct by holding switch in by hand. Cleared error code for door lock.

Near Kirtland Chardon Rd, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found shredded foam pieces on the right corner but they were not touching the heating element to causing then to burn clear it out steam a little of ice that was on cap tube also on heating element steam it out as well trying to get a burn smell out of the previous visit it was burning a foam piece but it was clear and clean but still had the smell of burning told customer that she will need to use baking soda to take smell away and it could take a week or few days also heatings element working as design also customer said ice were brown check ice and it was good she said there not good advise her to get second opinion from another tech if she wants.

Near Baldwin Blvd, Lorain, OH 44053
Dan H.

Dan H.

RANGE MAYTAG MEW9630FZ03 Installed new control and oven temperature sensor

Near Frazier Dr, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT348FMEZ00 Installed gasket OP TEST OK

Near Woodall Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS331SDHW00 Replaced parts. Give 24 hours to return back to normal temps. Op test ok

Near G St, Lorain, OH 44052
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSF505ESS01 Installed fan and cover. Wired in new thermistor. Op test good. Advised customer to allow up to 24 hrs for temps to return to desired.

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

RANGE MAYTAG MGR6600FZ1 "Cc unit baking performanceCustomer stated she thinks the top bake is too hot and making things too crispy on top. She moved the rack down and decreased temperatures. Advised customer that the only time the top oven burner is ignited is for broil purposes. Ran bake test to 300, let cycle, took temp samples. Average temps 290-305. Unit function is normal at this time. Advised reducing temps up to 25 degrees, changing rack positions and or trying different bakeware."

Near Greenside Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 Found no error codes and ran manual test for cold water and hot water pass it has good pressure call whirlpool spoke to kathy she said unit is working as design if there was no error code and hoses are properly installed they have no control of unit filling and the unit is manufacture to save electricity and water.

Near Grafton Rd, Grafton, OH 44044
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed water valve and led module. Tested water and ice maker. Op test ok

Near Glengary Dr, Rome, OH 44085
Arthur V.

Arthur V.

WASHER MAYTAG MAV8551AWW Found unit washing and spinning at the same time. Needs transmission. We do not have special tools needed for replacing transmission. Unit is unrepairable

Near Madison Rd, Montville, OH 44064
Arthur V.

Arthur V.

RANGE GE JBP23DR2WW Found right front burner switch faulty and needs replaced. Customer does not want repaired.

Near Wilmington Dr, Painesville, OH 44077
Adam B.

Adam B.

Found failed pump on washing machine, replaced the same. Operation tested ok.

Near Brookside Dr, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED25DQXDW02 "Customer complaint fridge is making a sound it did not make before but is not making it now, turned cooling up and held open drs to trick thermostat, sound still not heard, advised customer to try to record the sound if it happens again, customer wanted the front grille that has a crack and a missing shelf stud replaced, quoted to send to customer for customer to install; ordrng 1 2155485 (grille) and 1 4388538 (stud-shelf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tourelle Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Recovered refrigerant, installed compressor, evaporator, heat exchanger and uv dye drier. Pulled vacuum of 29in/hg on system for 15 min. Held vacuum for 15 min. Small leak detected, found leaking at low side charging hose. Changed hoses and pulled vacuum on system again. Held vacuum, no leaks, recharged with 7.5oz of r134a. Good frost pattern on evaporator. Advised customer to allow 36-48 hrs for unit to return and regulate temps."

Near Oak Hill Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not making iceRan diagnostics, found e5 for ice maker time out. Ran harvest, all functions passed. Ran manual fill test, valve humming, no water. Found water line to ice maker froze up. Thawed line, good water flow. Op test good. Advised to allow up to 24 hrs for ice production."

Near Pinehurst Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 "Found 000 voltage from l1 to neutral and l2 to neutral 000 voltage but 244 to l2 to l1 still need electrician also parts never arrive to customer ,opt test ok"

Near Robin Dr, Elyria, OH 44035
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC400XW4 "CC that the unit will not finish a load. Ran diag F8e1 long fill no fill, f0e2 over suds. Ran a manual test drain, agitated. When spinning the gearcase is worn. Will need a new gearcase. Found oil leaking will need a motor, capacitor, cam, shifter and belt. ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11395618 (CAPACITOR ) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)"

Near Nicholas Ave, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2570AEM3 CC that the unit is leaking from the right side. Checked gaskets good. Found water leaking in the bottom of the ff section. There is no water pressure to the water valve. Water valve is weeping. Will need a new water valve. Advised cust to replace the saddle valve with an inline valve.

Near London Rd, Cleveland, OH 44110
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT311FFFZ00 Cc that there is water leaking from the back of unit. Found water line not inserted into water valve all the way. Trimmed end of water line to ensure a better fit into water valve. Cycled ice maker. Optest ok.

Near W 214th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HPS0 The valve is not needed the unit fills with water the pump is not receiving power needs a new control and the sump motor I cannot verify if the pump works.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

Near Clay St, Jefferson, OH 44047
Corina B.

Corina B.

DRYER ADMIRAL AED4516HW0 "CC that the unit is not heating checked terminal block l1 to n 120 volts, l2 to n 120 volts. L1 to l2 0 volts. Checked cord has continuity. Checked outlet has 240 volts. Plugged unit back in, did not have 240 volts. Cust will need an electrician to replace the outlet. Optest ok"

Near Lorain Rd, Fairview Park, OH 44126
Jeff M.

Jeff M.

RANGE KITCHENAID KODE300ESS00 I call tech line. He told me to replace the cooling fan and the thermal fuse. I asked him about possible replacement deeming it unrepairable; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml)

Near Shannon Rd, Cleveland Heights, OH 44118

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