We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Willoughby, OH 44094
Jason N
Job Details:
11/29/2023
"Cc unit not powering on Customer stated unit stopped sometime in the cycle, clothes were still wet. Unit will not power on. Checked power to main control, good at 121v. Checked for shorted components, drain pump tests good at 19.3ohms. Found lid strike is broken, stuck inside latch. Unit will need main control, latch and strike. ; ordrng 1 W11557935 (Control-elec) and 1 W11394572 (Latch) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Mentor, OH 44060
Jason N
Job Details:
11/29/2023
"Cc unit occasionally freezing random product in ff section Checked for property airflow and frost pattern on evaporator. Frost pattern looks good, airflow damper set to min. Changed damper setting to max to minimize airflow into ff section. Replaced ff section thermistor using truck stock part. Advised customer to temperatures over the next 24-48hrs. Change temperature settings if needed and monitor. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW01
Near Mentor, OH 44060
Jason N
Job Details:
11/29/2023
"Cc unit water dispense not working, unit is making ice Confirmed unit will not dispense water. Checked power at dual inlet valve assembly, on demand, valve is receiving 121v. Unit will need valve assembly replaced. Replaced valve assembly using misc truck stock part (W11043013). Tested water dispense, good dispense and psi. Op test good. ; used 1 W11043013 (Valve) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Cleveland, OH 44143
Joe O
Job Details:
11/29/2023
"Cc: gasket rippedFound both ff gaskets torn. Needs gasketsCustomer to install; ordrng 2 W10830046 (gasket-fip)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Richmond Heights, OH 44143
Joe O
Job Details:
11/29/2023
"Cc: not heating properlyFound element open. Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Mayfield Heights, OH 44124
Joe O
Job Details:
11/29/2023
"Cc: not startingFound bearing excessively loud. Found error codes f7e9(locked rotor) f7e3(motor drive module over current) f0e5(off balance) f0e3(overload). Found gear case leaking into motor. Needs gear case and statorMotor(stator). Customer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W10754158 (motor stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, OH 44139
Joe O
Job Details:
11/29/2023
Installed control. Ran test bake. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/29/2023
Replaced the control. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Geneva, OH 44041
Dan H
Job Details:
11/29/2023
"Installed new control and user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Roaming Shores, OH 44084
Dan H
Job Details:
11/29/2023
"Customer complaint that freezer section door is not closing properly, found freezer section drawer bin not properly installed, corrected, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Roaming Shores, OH 44085
Dan H
Job Details:
11/29/2023
"Customer complaint that strike broke, installed new strike, op test good"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065KFA
Near Painesville, OH 44077
Dan H
Job Details:
11/29/2023
"Customer complaint that upper oven is not coming on, confirmed, found bake element open, unit needs new bake element, part is out of stock so not scheduling return appointment ; ordrng 1 318601604 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details:
11/29/2023
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature is at 55 degrees, found fresh food section evaporator frozen solid, found evaporator drain pan cracked, unit needs new control, evaporator fan/thermistor, and evaporator drain pan; ordrng 1 W10843055 (Cntrl) and 1 W11457241 (Drain pan) and 1 W11033168 (Fan/thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Painesville, OH 44077
Dan H
Job Details:
11/29/2023
"Customer complaint of grinding noise, found condenser fan blade hitting frame, adjusted, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mentor, OH 44060
Dan H
Job Details:
11/29/2023
"Customer complaint that unit is not draining, confirmed, unit needs new drain pump , installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
GE REFRIGERATOR
Model TFX25JRYDWW
Near Mentor, OH 44060
Dan H
Job Details:
11/29/2023
"Customer complaint that unit is leaking, looks like its possibly the evaporator drain tube clogged, cleared out, advised customer to monitor"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Perry, OH 44081
Dan H
Job Details:
11/29/2023
"Customer complaint that unit is not working and dispenser door is not opening, found thermal fuse open, jumped out unit powered up, found dispenser door broken, unit needs new dispenser and thermal fuse ; ordrng 1 W10258275 (Tfuse) and 1 WPW10199696 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Perry, OH 44081
Dan H
Job Details:
11/29/2023
"Customer complaint of f7e1 error, started normal wash cycle, motor hummed and unit went straight to done, found capacitor shorted, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Bedford, OH 44146
Bill
Job Details:
11/29/2023
"Cc unit not working, confirmed cc. Unit had error code, f7e1 and f7e6. Cleared codes ran diagnostics auto test, unit operated but was not as strong as it should be. Motor was making an odd clicking sound, ordered new motor, cam, belt, and shifter. Follow up scheduled for 12/4.; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Shifter)"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378CSA
Near Madison, OH 44057
Dan H
Job Details:
11/28/2023
"Customer complaint that oven is not heating, started bake for 350 degrees, element came on, oven temperature after preheat at 350 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairport Harbor, OH 44077
Dan H
Job Details:
11/28/2023
"Customer complaint of banging noise confirmed, shifter is not shifting from agitate to spin, installed new shifter, op test good; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Mentor, OH 44060
Dan H
Job Details:
11/28/2023
"Installed new control, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Elyria, OH 44035
Marie V
Job Details:
11/28/2023
"Cc that the unit is not working , no lights, no dispenser, no ice. Verify power going to ui, has 0. No voltage coming from control . Will need new control.; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44035
David R
Job Details:
11/28/2023
"Tested out old suspension rods, pushing down basket would bounce multiple times. Replaced suspension rods. Ran test mode. Good. Ran drain and spin. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near North Ridgeville, OH 44039
David R
Job Details:
11/28/2023
"Replaced valve, filter housing good. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brook Park, OH 44142
David R
Job Details:
11/28/2023
"Cc unit not cooling. No frost pattern on evap, a little on lines coming in. Loud humming from comp. Would replaced comp and evap. Pressure when coming back to check if internal leak if needed ; ordrng 1 W10836706 (Evap) and 2 W10843121 (Drier)s and 1 WPW10507886 (Comp)"
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Broadview Heights, OH 44147
David R
Job Details:
11/28/2023
"Cc unit not heating properly. Found spark igniter for bake not always coming back on when heating. No voltage to convection fan motors. Ordering igntr and main control. ; ordrng 1 W11448312 (Bake igntr) and 1 W10888661 (Man control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Strongsville, OH 44136
David R
Job Details:
11/28/2023
Cc unit panel not working. Unit getting power to control. Ordering control and UI. Unplugged for now. G; ordrng 1 W11368911 (Ui) and 1 W11305308 (Main Control)
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Strongsville, OH 44149
David R
Job Details:
11/28/2023
Replaced door seal. Went over with customer that door is more pulled in at top because of strike piece grabbing door in closer to close it properly. No adjustment to steam placement. Make sure to have large enough load so water isnt spraying directly at door. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near LaGrange, OH 44050
David R
Job Details:
11/28/2023
"Cc unit not dispensing ice. Found auger motor not moving at all, and seems like crush isnt activating. Flapper is opening. Ordering UI and auger motor, solenoid, coupling, bracket. ; ordrng 1 W11671282 (Motor) and 1 WP2152713 (Solenoid) and 1 W11307588 (Bracket) and 1 WPW10169511 (Coupling) and 1 W11518204 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Avon Lake, OH 44012
Angel
Job Details:
11/28/2023
Installed ui tested unit opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Beachwood, OH 44122
Corina B
Job Details:
11/28/2023
Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
MAYTAG RANGE
Model MET8800FZ05
Near Bedford, OH 44146
Corina B
Job Details:
11/28/2023
CC that the doors do not line up. Confirmed. Adjusted the upper and the lower doors. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mogadore, OH 44260
Corina B
Job Details:
11/28/2023
Replaced the ice maker. Tested. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mogadore, OH 44260
Corina B
Job Details:
11/28/2023
"Replaced the Gearcase, motor, cam and belt. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kent, OH 44240
Corina B
Job Details:
11/28/2023
CC that the unit will not start. Confirmed. Will need a pump and motor.; ordrng 1 W11416362 (Pump and motor)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Ravenna, OH 44266
Corina B
Job Details:
11/28/2023
CC that the ff section is not cooling. Confirmed. Found the drain hole blocked with ice. Steamed out the drain hole and evaporator pan. Opt test ok.
We serviced a
MAYTAG WASHER
Model Mvwc465hw2
Near Streetsboro, OH 44241
Corina B
Job Details:
11/28/2023
"CC that the unit is still leaking. Found the tub seized under the back wall. The front right suspension rod is on the floor and the bushing is broken in half. Can not test to see where it is leaking. Will need the suspension rods and a tub ring. Cust does not want to repair; ordrng 1 W11217817 (Suspension rods) and 1 W11550886 (Ring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Streetsboro, OH 44241
Corina B
Job Details:
11/28/2023
Installed pads. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Aurora, OH 44202
Corina B
Job Details:
11/28/2023
Replaced the control and motor. Tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Fairview Park, OH 44126
Manny
Job Details:
11/28/2023
"Cc that unit is not draining properly and the smells like mildew, verified and sink draining slowly, ran a normal cycle and drain, water touching the end of drain hose, causing water to siphon into the unit, advise customer run a clean cycle to get rid of the smell and to have someone clean the sink drain."
We serviced a
MAYTAG RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Angel
Job Details:
11/28/2023
Replaced switch tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Mentor, OH 44060
Dan H
Job Details:
11/28/2023
"Customer complaint that freezer section is not cooling properly, unit is located in an unheated garage, advised customer that unit will not turn on when temperatures drop below fresh food section set temperature, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Willoughby, OH 44094
Dan H
Job Details:
11/28/2023
"Installed new slider, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Willoughby, OH 44094
Dan H
Job Details:
11/28/2023
"customer complaint that unit is not drying, found drum not turning, found belt shredded, found idler pulley broken, unit needs new belt and pulley; ordrng 1 5304507499 (Pulley) and 1 137292700 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Willoughby, OH 44094
Dan H
Job Details:
11/28/2023
"Customer complaint that unit is not working, started normal wash cycle, unit started flashing f7e2(variable speed wash motor failure) error code, unit needs new sump assembly ; ordrng 1 W11460946 (Sump)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chardon, OH 44024
Dan H
Job Details:
11/28/2023
"Customer complaint that unit is not spinning properly, ran diagnostics no error codes found, ran high speed spin in manual test cycle, unit spins, suspension is good, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB
Near Ashtabula, OH 44004
Dan H
Job Details:
11/28/2023
"Customer complaint that door glass is broken, confirmed, unit needs new outer door glass ; ordrng 1 W11620483 (Door glass)"
We serviced a
MAYTAG DISHWASHER
Model DWU9202AAM
Near Ashtabula, OH 44004
Dan H
Job Details:
11/28/2023
"Customer complaint that unit is not washing properly, started normal wash cycle, unit filled and began washing, unit drained, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Geneva, OH 44041
Dan H
Job Details:
11/28/2023
"Customer complaint that unit is not filling properly, found cold water valve closed, opened, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FTF530FS1
Near Lorain, OH 44053
Marie V
Job Details:
11/27/2023
"Cc that unit does not starts a cycle. Confirmed , unit showing lid-lock on, but is not working will need new. Cust will call back if they want to continue. ; ordrng 1 131763256 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lorain, OH 44053
Angel
Job Details:
11/27/2023
Replaced pump motor tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44149
Angel
Job Details:
11/27/2023
"Tapped system to check for leak with nitrogen and soap suds and found leak at condenser line going into the cabinet at the lock ring fitting. Discharged unit Replaced compressor filter drier and fixed leak, got unit into a 30 vacuum and waited ten minutes to make sure it would hold and and charged unit with 53g of R600a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Cleveland, OH 44102
Bill
Job Details:
11/27/2023
"Cc damage to water dispenser cover. Confirmed cc, changed cover tested opt test good."
We serviced a
MAYTAG DRYER
Model MGD6630HC1
Near Garfield Heights, OH 44125
Bill
Job Details:
11/27/2023
"Cc unit not heating, could not confirm. Tested unit, unit operating as intended. Instructed customer on the importance of not over loading, and mixing clothes."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/27/2023
CC that the unit is not cooling. Confirmed. The control is flashing. No fans or the compressor are running. Will need a new control; ordrng 1 W11613574 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/27/2023
"Replaced the valve and line. Tested, no leaks. Opt Test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Geneva, OH 44041
Jason N
Job Details:
11/27/2023
"Cc unit oven racks not level Customer states the oven racks are leaning forward and cannot be leveled. Advised customer to the only adjustments are to the leveling feet which adjusts the entire unit. Called WP techline, Rob, asked for pics of unit on all sides and w/level. Stated use and care guide states unit should be leveled based on center rack in oven not cooktop. Unit is working as designed."
We serviced a
GE RANGE
Model JB655DK4BB
Near Geneva, OH 44041
Jason N
Job Details:
11/27/2023
"Cc unit front left burner not workingConfirmed burner is not working, hot cooktop light is illuminated the entire time. Checked element and infinite switch. Found thermostat open on burner element. Unit will need LF element replaced. Quoted customer repair cost. ; ordrng 1 WB30X24111 (Range radiant element)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL3
Near Huntsburg, OH 44046
Jason N
Job Details:
11/27/2023
"Cc unit leaking from underneath Customer stated she had contractors working in her kitchen and they had pulled the unit out of the cabinet space. Upon reinstallation and test run, the unit leaked water from underneath. The contractors could not identify source of leak and reinstalled back into cabinet space and advised customer to call for service. Turned water source on to unit, ran wash test for 30 minutes, no leaks found. Ran cancel drain out, no leaks found. Started another cycle, unit filled, washed, and drained out. Could not duplicate a leak condition at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ02
Near Novelty, OH 44072
Jason N
Job Details:
11/27/2023
Installed filter housing. Installed filter. Purged system of air. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details:
11/27/2023
"Cc unit temperature not stable, slightly higher in both sections. Found freezer reading 0 degrees, ff section at 49. Customer stated it was making ice then stopped and then started again. Hooked up gauges and checked low side pressure, low side reading 12 in/hg vacuum. Added r134a until low side reading 5 in/hg. Possible slight undercharge on system. Advised customer to go ahead and restock unit as this will help stabilize temperatures further. Customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lyndhurst, OH 44124
Jason N
Job Details:
11/27/2023
"Cc unit noises and vibration during spin cycle Customer stated the unit is making a lot of noise during the spin cycle and banging against the side of inner panels of the unit. Found unit is not level/stable, sitting on rubber risers and blocks of wood. Removed all rubber risers, keeping 1 block of wood under front left leg to properly level unit on floor. Ran spin test with wet clothing load. Minimal vibration as expected with model, no excessive movement of tub/basket or cabinet. Unit is working as designed. Advised customer to ensure load is distributed evenly in tub when unit is in spin cycle, if offbalance situations occur, pause unit and redistribute load."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Cleveland, OH 44112
Jason N
Job Details:
11/27/2023
"Cc unit not locking lid and starting a cycle Ran diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, unit did not shift into spin. Unit needs shift actuator replaced. Replaced shift actuator using truck stock part. Ran normal cycle, unit locked, sensed and started filling. Op test good. ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44108
Jason N
Job Details:
11/27/2023
"Cc unit not dispensing fabric softenerFound no cycle has fabric softener option turned ON. Asked customer if shes using the fabric softener control, she was not aware there was a fabric softener button. Ran diagnostics cycle, all functions passed, inlet valve flushes through all dispense cups. No issues found with unit, advised customer to ensure fabric softener option is turned ON for cycles she wants to fabric softener."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44108
Jason N
Job Details:
11/27/2023
"Cc unit not heatingChecked power from receptacle, found L1 missing from receptacle. Advised customer they will need an electrician to correct power issue to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Westlake, OH 44145
Marie V
Job Details:
11/27/2023
"Replaced ice maker and damper motor. Tested unit, cycle ice maker. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, OH 44122
Marie V
Job Details:
11/27/2023
"Cc of a noise. Confirmed, showed me video is coming from damper motor. Ordering part.; ordrng 1 WPW10594329 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gd2shkxkq01
Near Lakewood, OH 44107
Marie V
Job Details:
11/27/2023
"Replaced cam top and bottom , used steamer on gasket door. Replaced Thermostat and set to recommended temps, unit was unplugged when arrived, allow 24 hours to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW5
Near Lakewood, OH 44107
Marie V
Job Details:
11/27/2023
"Cc that the unit had a smell of electrical when using oven. Preheated unit and removed rear panels. No burned wires, tested oven to 350*, twice. Both times worked perfectly. Couldnt duplicate issue, op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Rocky River, OH 44116
Marie V
Job Details:
11/27/2023
"Replaced pump motor. Ran diag, no leaks, heating up to 155*. Working properly. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Ashtabula, OH 44004
Dan H
Job Details:
11/27/2023
"Customer complaint of squealing noise, confirmed, idler pulley is seized, unit needs new dryer repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
JENN-AIR MICROWAVE B-IN
Model JMC8130DDB
Near Strongsville, OH 44149
David R
Job Details:
11/27/2023
"Cc unit microwave not heating. Followed techsheet. Tested cap, diode, transformer. Says to test all and if good, replace mag. **setting as 2 count. ; ordrng 1 W10859575 (Mag) and 1 WPR9800486 (Diode) and 1 WP59001168 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/27/2023
Replaced the drain pan and drain tube. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GS00
Near Rocky River, OH 44116
Angel
Job Details:
11/27/2023
Replaced ignitor burner cap and knob bezel tested unit opt test good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Strongsville, OH 44136
David R
Job Details:
11/27/2023
"Replaced UI, control, filter, harness. Found burned thermostat/fuse behind the filter board. Replaced parts. Ran unit with cup of water, good. All parts and components working. Good. Customer to hook to WiFi, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near North Royalton, OH 44133
David R
Job Details:
11/27/2023
"Cc unit not finishing cycle and keeps throwing No water error. Both valves are good and coming on in Test mode. The drain hose is correct height. Diagnostics error F0E3 Overload, F8E1 Long Fill, F6E3 Communication error. Ordering control, valves, slider and clutch. ; ordrng 1 W11621180 (Control) and 1 W11595805 (Valve) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Berea, OH 44017
David R
Job Details:
11/27/2023
"Replaced control, cap, actuator. Tested. Good. Test mode good. Ran normal drain/ spin. Good. All components working. After today, all electrical parts have been replaced. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
David R
Job Details:
11/27/2023
"Cc coupling under icemaker grinder down. Confirmed, damaged coupling. Ordering coupling, chute and icemaker bin. ; ordrng 1 W11573761 (Chute) and 1 WP2220458 (Coupling) and 1 W11347840 (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Avon, OH 44011
David R
Job Details:
11/27/2023
Replaced filter housing. Tested. Good. No leaks. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Sheffield, OH 44054
David R
Job Details:
11/27/2023
"Replaced FF fan motor and steamed ice, downloaded module. Update did not work, tried atleast 5 times. Giving 5 blinks then 5 blinks with both lights. Called GE. Said the module error code shows its a defective module. To order and try a new one. Ordering module, as of now; ordrng 1 WR98R4546322 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Independence, OH 44131
Bill
Job Details:
11/27/2023
"Changed drain hose, tested opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/27/2023
Found the dishwasher leaking from the tub. Will need a new tub. Office to reschedule appointment; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near Aurora, OH 44202
Corina B
Job Details:
11/27/2023
CC that the unit is not cooling. Confirmed. Found the start relay is bad. Used the jumper box on the compressor 1.8 amps. Replaced the start relay from t/s. Opt test ok. ; used 1 8201786 (STARTER) from stock
We serviced a
MAYTAG ICEMAKER
Model MIM1554ZRS0
Near Aurora, OH 44202
Corina B
Job Details:
11/27/2023
"CC that the unit is not making ice. Confirmed. Found the recirculating pump, not working. Found the wires corroded.. will need a new harness, pumps and sensor. ; ordrng 1 W11566406 (Pump) and 1 WPW10485962 (Sensor) and 1 WPW10485955 (Harness) and 1 W11542868 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model WW2780B
Near Broadview Heights, OH 44147
Bill
Job Details:
11/27/2023
"Cc constant beeping when unit has power and an f1 code, confirmed cc. Was having issues with service matters, done some research and found that it was most likely the keypad membrane"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, OH 44136
Bill
Job Details:
11/27/2023
"Cc to much water going into unit, confirmed cc. Ordered new control board, follow up scheduled for 11/30.; ordrng 1 W11170319 (Control board)"
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, OH 44149
Bill
Job Details:
11/27/2023
"Cc not making ice and displaying change filter dispenser off, confirmed cc. Found that unit has a RFID board in filter housing. Board is not picking up new filter. Ordered new board for unit. Follow up scheduled for 11/30; ordrng 1 WR55X35905 (Rfid board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Parma Heights, OH 44130
Bill
Job Details:
11/27/2023
"Ordered new sump, lower and upper spray arms, gasket, observation door, and strike. Office to follow up as upper spray arm was out of stock.; ordrng 1 W11498831 (Seal) and 1 W11613480 (Sump) and 1 WPW10491331 (Lower spray arm) and 1 W11179175 (Observation door) and 1 WPW10544004 (Strike) and 1 W11613488 (Upper spray arm.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW03
Near Parma, OH 44129
Bill
Job Details:
11/27/2023
"Cc doors not aligning, confirmed cc. Adjusted freezer door, and steamed gasket"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Bay Village, OH 44140
Angel
Job Details:
11/27/2023
Replaced evap cove and inlet valve tested unit to make sure no water leaks opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Avon, OH 44011
Angel
Job Details:
11/27/2023
"Discharged unit, replaced compressor and filter drier got unit to a 30 vacuum waited about ten minutes to make sure pressure would hold and recharged system with 57g of R600a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
David R
Job Details:
11/27/2023
"Cc unit not going through cycle and leaking grease at bottom. Found error codes. F8E1 No Fill Long Fill, F0E2 Oversuds. Not agitating but will spin. Gearcase leaking. Have estimate for repair ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Willoughby, OH 44094
Jason N
Job Details:
11/27/2023
"Installed damper control. Ran manual damper functions test, no abnormal noise heard. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/27/2023
"CC that the unit does not wash. Confirmed. F7e2 Variable speed motor failure. Replaced the pump and motor. Found the shut off to the unit is leaking. Will need a plumber. Ran a calibration and started a cycle, opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Conneaut, OH 44030
Dan H
Job Details:
11/27/2023
"Customer complaint that lid is not locking, ran manual test cycle, lid locks, unit spins and agitates, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, OH 44092
Dan H
Job Details:
11/27/2023
"Customer complaint that unit rocks during rinse cycle, confirmed, found suspension worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cleveland, OH 44143
Dan H
Job Details:
11/27/2023
"Customer complaint of rattling noise, rattling is coming from lint build up on blower wheel, cleaned blower wheel, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WFG515S0EB1
Near Euclid, OH 44123
Dan H
Job Details:
11/27/2023
"Customer complaint that oven is not heating, confirmed, found gas valve open, unit needs new gas regulator , customer does not want repair ; ordrng 1 WPW10602001 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Dan H
Job Details:
11/27/2023
"Customer complaint of loud grinding noise, confirmed, found slider broken, rotor is worn, gear oil all over under unit, unit needs new gearcase, rotor, and slider , customer does not want repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
