We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near North Royalton, OH 44133
David R
Job Details: 03/02/2022
"New drain pump good, removed fabric masked caught inside pump. Advised of messed bags. Ran diagnostics, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB03
Near Lakewood, OH 44107
Angel
Job Details: 03/02/2022
Replaced ice-maker cycled to test and passed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/02/2022
Replaced the control and drain pump. Brought the core back for return. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Kent, OH 44240
Brian M
Job Details: 03/02/2022
Cc of noise Found compressor vibration Adjusted tubing to stop noise OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kent, OH 44240
Brian M
Job Details: 03/02/2022
Customer showed pop took pic Cc unit not cycling on quick wash Ran calibration Now quick wash is working Advised to watch
We serviced a
GE RANGE
Model PGP943SET1SS
Near Painesville, OH 44077
Corina B
Job Details: 03/01/2022
"CC that the 3 burners are not working. Confirmed. Turned the switches on one burner is sparking. Checked the spark module, started sparking. Will need a new spark module. ; ordrng 1 WB13T10046 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11027612600
Near Cleveland, OH 44124
Corina B
Job Details: 03/01/2022
No model or serial tag on the washer. Cust has the book with it written in there. CC that there is water leaking. Removed the cabinet started a super load and a rinse no leaks. Found the water leaking from the shut off. Will need a plumber. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Willoughby Hills, OH 44092
Dan H
Job Details: 03/01/2022
"Customer complaint that unit keeps shutting off and not cooling then customer has to reset for unit to start cooling again, power wires, wires to user interface and control all look good, unit needs new user interface and control; ordrng 1 W11518204 (User interface) and 1 W11212392 (Cntrl)"
We serviced a
KENMORE DRYER
Model 110.72722100
Near Willoughby, OH 44094
Joe O
Job Details: 03/01/2022
Cc: no heatFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE REFRIGERATOR
Model GFE26JEMAFDS
Near Lorain, OH 44053
Angel
Job Details: 03/01/2022
Cc that unit was sputtering when trying to dispense water. Checked line in back to make sure line was not kinked. Also made sure filter was good and it was customer just changed it thinking it was the issue but still had issue had the customer show me where the valve for the water line was went to basement and found the valve not on all the way so unit had low water pressure opened up valve all the way tried to dispense water again and started dispensing water as should. Opt test ok.
We serviced a
ELECTROLUX DRYER
Model EFME627UTTO
Near Rock Creek, OH 44084
Brian M
Job Details: 03/01/2022
"Cc of noise Noise coming from rollers Advised on replacing all rollers and idler pulley ; ordrng 5 5304523155 (Rollers)s and 1 134793511 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Installed leds OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Installed damper OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Elyria, OH 44035
David R
Job Details: 03/01/2022
Replaced door and cooktop. Noticed hinge on left side when facing unit has slight noise and bracket broke as well. Ordering trims and hinge ; ordrng 1 W10761018 (Trim bracket left) and 1 W10761014 (Trim right) and 1 WPW10299227 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Broadview Heights, OH 44147
David R
Job Details: 03/01/2022
"Cc of scratches, shelf broken. full repair. Ordering mullion and shelf needed.; ordrng 1 W11043010 (Mullion) and 1 WPW10355264 (Bucket shelf)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/01/2022
Found unit on a tight place try taking it out multiple time and also found damage in cabinet so when installers install unit took pic and show customer he was aware and try taking out unit and couldnt advise customer to get a contractor to get unit out he then said to try together then unit finally came out after several times we also had to break the outer seal in order to take unit out but any replace heater and float switch ordering outer seal requesting 2 job count just in case ; ordrng 1 W11414078 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Wickliffe, OH 44092
Dan H
Job Details: 03/01/2022
"Installed new freezer section door, op test good , did not receive correct plug for door, ordering plugs, customer to install ; ordrng 2 W10830984 (Plug)s"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland, OH 44135
Jason N
Job Details: 03/01/2022
"Cc unit lid not locking, not completing cycles. Ran auto test, found codes f9e1 for long drain, f5e2 for lid lock failure and f0e5 for overload. Lid not locking in test mode, found lock latch broken off. Unit needs lid latch assembly. Replaced using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5790SQ0
Near Beachwood, OH 44122
Jason N
Job Details: 03/01/2022
"Cc unit not draining Found unit tub full of water. Ran spin test, motor only buzzing, drive is locked up. Emptied water from tub, pulled drain pump. Found sock wrapped around impeller. Removed sock and reinstalled drain pump. Filled tub with water and switched to spin. Good drain and spin out. Op test good."
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Installed latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Middleburg Heights, OH 44130
Marie V
Job Details: 03/01/2022
"Replaced compressor and filter drier. Set to vacc filled up with r600 1.7 oz. Op test no good. No refrigerant on evaporator, called BJ we have a restriction. Called whirlpool tech line told me to verify heat loop or filter drier. Found filter clogged. Replaced filter, started hearing a leak, when moved the filter found a crack on the line coming out of the caninet. Called tech line. Unit cant be repair. File number. 7733081907; used 1 W10895724 (Fitting), 1 W10896689 (Fitting), 1 W11401417 (Fitting), 1 W10895750 (Fitting), 1 L13000619 (Fitting), and 1 Tjaf1200 (Fitting) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM3
Near Euclid, OH 44117
Dan H
Job Details: 03/01/2022
"Customer complaint that unit is leaking, ran test cycle, no leaks found, found excessive sudsing, advised customer run clean dishwasher cycle, unit is operating as designed"
We serviced a
WHIRLPOOL WALL OVEN
Model W2451W
Near Euclid, OH 44117
Dan H
Job Details: 03/01/2022
"Customer complaint that door will not open after self clean, control panel is lit, oven is working, door lock will not unlock, unable to get door open for model and serial number, got model and serial from customers warranty card, unit either needs latch assembly or control, unable to determine which, both parts are no longer available ; ordrng 1 71001097 (Cntrl) and 1 71001098 (Latch assembly)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Deerfield, OH 44411
Brian M
Job Details: 03/01/2022
Cc Lid lock broke and ui broke and that it will not sense properly Replaced Lid lock Ran auto test pressure sensor not functioning properly Needs ui and control Not in stock office to schedule ; ordrng 1 W11543994 (Control) and 1 W11543994 (Control) and 1 W11478524 (Ui)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/01/2022
"Found water hose leaking re tighten and stop leaking,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lakewood, OH 44107
Angel
Job Details: 03/01/2022
Replaced right front orifice holder and gas valve also replaced key pad harness and display harness. Tested unit to make sure there was no gas leak and could not smell any gas leak had customer test it. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Highland Heights, OH 44143
Dan H
Job Details: 03/01/2022
"Customer complaint that no water is entering unit, found a wire to float switch chewed through, repaired wire, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Bay Village, OH 44140
Manny
Job Details: 03/01/2022
"Cc unit not advancing on cycle, ran diagnostics and found error codes F7E7 for motor not reaching RPM and F7E5 for shifter fault, ran test cycle and unit is not agitating and shifter is loud, tilted unit back and found pulley and shifter loose, fasten shifter and pulley ran test again still not agitation, belt is deteriorating and pulley has grooves because of the belt unit will need a shifter cam assembly and belt. Customer will contact wpl customer service and see if he gets a concession for parts, If he doesnt get the concession hell call us to order the parts.; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS9860AAB
Near Strongsville, OH 44136
Manny
Job Details: 03/01/2022
"Cc unit will not ignite and not clicking, verify and unit is no igniting and no spark on igniters, removed control panel, found loose wire on igniter safety switch, secure wire, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Parma, OH 44129
Marie V
Job Details: 03/01/2022
Replaced timer. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44113
Marie V
Job Details: 03/01/2022
"Cc that the unit is not draining. Ran diag, found no error codes ran auto test. Unit agitate, spin and drain. Could not duplicate the issue. I did found belt slipping. Replaced belt from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Euclid, OH 44119
Dan H
Job Details: 03/01/2022
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, unit agitates and spins, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW1
Near Cleveland, OH 44113
Marie V
Job Details: 03/01/2022
Replaced fill hose. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Mentor, OH 44060
Dan H
Job Details: 03/01/2022
"Customer complaint that the doors are not leveled, leveled unit, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Westlake, OH 44145
Marie V
Job Details: 03/01/2022
Cc that she does not know how to clean the cook top. Showed cust. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Brecksville, OH 44141
David R
Job Details: 03/01/2022
"Replaced UI control. Tested both ovens. Good, working correctly. Op test ok."
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWP4
Near Brecksville, OH 44141
David R
Job Details: 03/01/2022
"Cc unit not cleaning and smell. Found divertor and wash motor assembly error. Water going in, not washing properly. Gave estimate for new drain hose as well. Customer paid SVC only, do not order parts. **would be 2 job count if wanted repaired; ordrng 1 WPW10234567 (Wash motor) and 1 W10155344 (Divertor) and 1 WPW10195751 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Brecksville, OH 44141
David R
Job Details: 03/01/2022
"Replaced bake ignitors, temp sensors. Tested both oven at 350. Good. Op test ok."
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near North Olmsted, OH 44070
Angel
Job Details: 03/01/2022
Cc that unit was not heating at all. Verified saw that ignitor was turning on but would not ignite replaced coils to see if they were not releasing the gas but opt test no good. Checked all fuses and thermostats and were good. Asked customer if they had another gas valve that could be closed and said no he called his son to see if he knew and said to check basement and we found the gas valve closed. Tested unit and started heating as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44103
Joe O
Job Details: 03/01/2022
"Cc: not draining and spinningFound error codes f0e5(off balance load). Ran manual drain, and spin. Drain pump running. Unit is spinning. Basket very well balanced. Could not add water. No water hook up. Advised customer if unit goes off balance it will not finish spin. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44103
Joe O
Job Details: 03/01/2022
"Cc: not coolingCustomer did not have unit plugged in. Found unit building no frost pattern. Only pulling .5 amps. Needs compressor, evaporator and drierEvaporator showed limited stock. Office to reschedule; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Westlake, OH 44145
Angel
Job Details: 03/01/2022
"Replaced motor, blower wheel, and control. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Maple Heights, OH 44137
David R
Job Details: 03/01/2022
"Replaced icemaker, found customer water pressure is low. Causing slow water to come to unit, let customer know the unit components are good. Will need water pressure checked. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near North Benton, OH 44449
Brian M
Job Details: 03/01/2022
Cc hot water leaks found valve stripped Replaced valve OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44104
Joe O
Job Details: 03/01/2022
Cc: vibrationRan auto test. Unit functioning as designed. Advised customer on adjusting load. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ravenna, OH 44266
Brian M
Job Details: 03/01/2022
Installed heater OP Test Ok
We serviced a
GE DISHWASHER
Model ZDT975S1J011
Near Westlake, OH 44145
Angel
Job Details: 03/01/2022
Replaced diverter and drain pump did not have to use sump pump. Returning so customer can get refunded for it. Tested unit made sure it did not leak and working and draining as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model n/a
Near Burton, OH 44021
Jason N
Job Details: 03/01/2022
"Cc unit squeaking noiseConfirmed squeak noise from inside unit. Pulled unit apart, found belt idler pulley seized. Replaced pulley using dryer repair kit. Reran dryer test, no abnormal sounds heard, op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model GST9630PL1
Near Valley View, OH 44125
Joe O
Job Details: 03/01/2022
"Cc: burning smell, smokingFound unit not spinning. Removed drain pump, unit spinning slowly. Needs motor, drain pump, coupler, and capacitor; ordrng 1 WP8529935 (motor-drve) and 1 WP3363394 (drain pump) and 1 285753A (coupling,motor) and 1 WP8572720 (stater capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Bedford, OH 44146
Joe O
Job Details: 03/01/2022
Customer stopped me before entering the house. They never received the hose. Reordering hose. ; ordrng 1 W11244231 (hose)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Bedford Heights, OH 44146
David R
Job Details: 03/01/2022
"Cc unit when starting up the basket will hit the front of the cabinets body and questions about fabric softener not leaving detergent bin. Found fabric softener option not turned on, advised customer to check options to make sure when loading whatever she want to check options and make sure they are turned on. As far as unit. Suspension checks good. Floor is not leveled, slanted, front feet as high as they can go, basket still hitting front. Advised customer of floor not being leveled. Advised wood to help prop up front feet to right level. Tested components, unit test good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, OH 44240
Brian M
Job Details: 03/01/2022
Cc unit wont drain Found drain hose kinked at the machine Fixed hose OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Beachwood, OH 44122
Jason N
Job Details: 03/01/2022
Installed drum seal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bedford, OH 44146
Joe O
Job Details: 03/01/2022
"Cc: switch brokenReplaced light switch. Op test okWrong information in system. Updated, got pop."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Parma, OH 44129
David R
Job Details: 03/01/2022
"Customer had a small drip in water line, causing float switch pan yo fil with water and activate float switch. Corrected, no leaks. Good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/01/2022
"Transfer everything to new cabinet,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Maple Heights, OH 44137
Joe O
Job Details: 03/01/2022
F0e4(spin limited by water temperature). Found hot and cold reversed. Swapped water lines. Ran auto test. Found belt squealing. Needs beltDo not have one in stock. Had wrong mod/ser numbers. Found good issue date in entitlement; ordrng 1 W11239857 (belt)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/01/2022
"Found defective shifter,and pulley and belt opt test ok ; used 1 279640 (PULLEY-IDR), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/01/2022
Replace ui and latch opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 03/01/2022
"Customer complaint a oven makes popping noise, burners are too high, and door is coming apart, confirmed door is falling apart, adjusted burners, popping in oven is normal, unit needs new out door glass/frame, part is out of stock so not scheduling return appointment ; ordrng 1 W11176456 (Door glass)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cleveland, OH 44115
Manny
Job Details: 03/01/2022
Spoke to BJ he advise ordering precooler tube for all 3 units since I will encounter the same tube on the units.; ordrng 1 W11502743 (Precooler tube)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/01/2022
"Replaced water valve.tested unit , no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Parma, OH 44130
David R
Job Details: 03/01/2022
"Replaced FZ door. Good. Tested icemaker, good and cycling. Customer had replace filter light on, slow water because of needing replacing. Icemaker is turned off until customer gets water filter, let them know already. Unit test good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Streetsboro, OH 44241
Brian M
Job Details: 03/01/2022
"Recovered refrigerant Installed evap using lokring Pressure tested with nitro 150 psi no changes Ran 28 inch vac for 20 min Watched no change Recharged with 3.7 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 W11401417 (4/2), 2 L13005654 (Lokring 7/8), and 2 W10895723 (Lokring 8/6) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Aurora, OH 44202
Brian M
Job Details: 03/01/2022
Called whirlpool Techline and safety center Customer to call in to safety center for options Sr#7733074905
We serviced a
AMANA WASHER
Model NFW7300WW00
Near Lakewood, OH 44107
Jason N
Job Details: 03/01/2022
"Cc unit leakingRan quick wash cycle, found small amount of water inside unit bottom. Found tear on upper right side of bellow gasket. Unit need bellow gasket. Customer not repairing at this time, estimate only.; ordrng 1 WPW10381562 (Bellow)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Joe O
Job Details: 03/01/2022
Had wrong address for customer. Customer was 25 mins away from location. Advised customer office will contact to reschedule.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
Angel
Job Details: 03/01/2022
Recovered refrigerant replaced filter drier put into a 28vacuum and recharged with 5.50oz of R134. Also steamed out block of ice that was on the freezer evaporator on the capillary tube line. Let customer know to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Bratenahl, OH 44108
Jason N
Job Details: 03/01/2022
"Cc unit ff section too coldChecked temps in ff section, reading low 30s average and freezer air still coming in to section. Ran diagnostics functionality, damper control very noisy and not sealing off when closed. Unit needs air baffle/damper control. ; ordrng 1 WP2188820 (Thermistor) and 1 WP2220377 (Air baffle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/01/2022
"Replace gasket,opt test ok"
We serviced a
MAYTAG WASHER
Model MHWE500VP00
Near Thompson, OH 44086
Dan H
Job Details: 03/01/2022
"Customer complaint of f35 error code, ran diagnostics found f35(analog pressure sensor failure) error code, pressure hose and air trap are clear, pressure switch is good, unit needs control, control is no longer available ; ordrng 1 W10175764 (Cntrl)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ01
Near Perry, OH 44081
Joe O
Job Details: 03/01/2022
"Cc: not making iceFound temps in ff section at 40 degrees, freezer at -3 degrees. Found fill tube frozen. Ohmed out fill tube. Fill tube open. Customer does not want to repair at this time. Spoke with bj, stated we can refund parts and labor. Office to contact for refund; ordrng 1 LW11026429 (Fzr Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Elyria, OH 44035
Marie V
Job Details: 03/01/2022
"Replaced control, latch belt and water valve. Ran auto test and calibration. Op test okBrought core for return ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG RANGE
Model MGR7662WQ0
Near Lorain, OH 44053
Angel
Job Details: 03/01/2022
"Cc that unit after he tried cleaning under the top the right front burner started to have a strong gas smell. Verified and did find that the burner was taking long to turn on because of burner head being dirty cleaned and burner was turning on perfectly but still had a small smell of gas under top. Tried to take off top but screws were rusted on so i just looked through the front when i took off the switch cover and saw that the orifice holder line was kinked probably when customer tried to reinstall when he opened up to clean underneath. Unit will need both front orifice holders. Ordering parts.; ordrng 1 W10175218 (Right Orifice holder) and 1 WPW10201349 (Left orifice holder) and 4 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.41159212
Near LaGrange, OH 44050
David R
Job Details: 03/01/2022
"Ice build up in FZ along back wall and in FZ cabinet. Gasket was steamed in Jan, no gaps. Not defrosting properly or not going into defrost when it should, evap harness with defrost thermostat replaced and still under warranty. Would replace defrost timer and thermostat. *** 2 job count to steamed all ice. ; ordrng 1 WPW10366605 (Defrost timer) and 1 WPW10583800 (Thermostat) and 1 W11225843 (Evap harness, under warranty), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Solon, OH 44139
Brian M
Job Details: 03/01/2022
Cc no heat Found all sensor functioning but centrifugal switch is not Needs motor ; ordrng 1 W11549461 (Motor)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Amherst, OH 44001
Angel
Job Details: 02/28/2022
Cc that unit was not cooling properly and that ice was kind of wet. Verified and temperature in freezer was 20* and fresh food section was at 50* ff was over packed with food but noticed that unit had a ball of ice by the right hand side of freezer back panel. Took off evaporator cover and evaporator had no frost pattern found that unit had a ball of ice on the capillary tube and suction tube. Explained to her that if I tap the line she will loose cooling. Gave her an estimate for the evaporator and filter drier compressor is under 10 year warranty. Customer stated that they will find new unit; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Parma, OH 44134
David R
Job Details: 02/28/2022
Replaced heater. Tested. Good. Put a sample packet of rinse aid in for customer. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Painesville, OH 44077
Dan H
Job Details: 02/28/2022
"Customer complaint of noise, confirmed, found a piece of a zipper in the felt slide, removed, op test good"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ2
Near Cleveland, OH 44111
Manny
Job Details: 02/28/2022
"Replaced DSI board, ran bake to 350 opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near North Ridgeville, OH 44039
Angel
Job Details: 02/28/2022
"Cc that unit works when it wants too. Verified and found error code F6E0 oven user interface lost communication made sure the harness to the acu was not loose and it was good nothing out of the ordinary. Unit will need console, acu and communication harness.; ordrng 1 W11261165 (Control) and 1 W11428561 (Console) and 1 W11356990 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FEF326FBC
Near Parma, OH 44134
David R
Job Details: 02/28/2022
"Getting F10 overrun temp error. Tested temp sensor from control, reading 1078, in range. Ordering control, overlay and temp sensor to replace; ordrng 1 5304518660 (Control) and 1 316220729 (Overlay) and 1 316217008 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABR2222FES
Near Parma, OH 44134
David R
Job Details: 02/28/2022
"Cc unit FZ not cooling correctly. Found ice building up on evap cover, not defrosting correctly. Went into diagnostics, checking defrost thermostat, open. Also control not sending 120 down to heater circuit. Couldve been shorted at same time. Will need control and defrost thermostat. Will also need to steam all ice off evap. Ordering. ; ordrng 1 WPW10503278 (Control) and 1 WP67003426 (Defrost thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near South Euclid, OH 44121
Jason N
Job Details: 02/28/2022
"Cc unit periodically leaks water Customer stated she sees water in front of unit after using ice dispenser, it happens later on. Ran Ice dispense, did not see any leaks. Found ice buildup up on bottom of freezer and evaporator drain tray. Cleared ice from freezer, steamed out drain tray. Checked drain tube in rear, found no flow through when steaming down. Pulled drain tube, flushed out and reinstalled. Good flow through. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Painesville, OH 44077
Joe O
Job Details: 02/28/2022
Installed door. Replaced job. Guess fitting. Op test ok ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
GE REFRIGERATOR
Model GSH25JGDE WW
Near Painesville, OH 44077
Dan H
Job Details: 02/28/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 45 degrees, found evaporator frozen solid, found heater open, found bimetal open, unit needs new defrost heater and bimetal; ordrng 1 WR51X10055 (Htr) and 1 WR50X10065 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Painesville, OH 44077
Corina B
Job Details: 02/28/2022
CC that the water is not coming out. Confirmed. Found the water tank frozen. Steamed out the tank. Raised the ff up 1 degree. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Parma, OH 44134
Manny
Job Details: 02/28/2022
"Replaced and programmed high voltage board , opt test ok. Spoke to BJ he said we can refund for the Control panel kit W10776981.; saved tckt"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Manny
Job Details: 02/28/2022
"Replaced all parts listed, ran normal cycle opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Corina B
Job Details: 02/28/2022
"CC that there is a loud noise. Ran diag No codes. Ran a manual test, no unusual noises. Checked underneath no oil leaking. Ran a rinse and spin. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Maple Heights, OH 44137
Manny
Job Details: 02/28/2022
"Replaced evap air duct, op test ok, customer stated that he hears a noise when unit starts and is shutting down, I explained to him that those are normal noises cause by the compressor starting and turning off."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Independence, OH 44131
David R
Job Details: 02/28/2022
"Not repeating today. Customer only received 1 FF gasket. Will return FZ gasket. He does not want the FZ gasket. He wants to fix both FF gaskets. Will order another FF gasket out. Come back and replace both at same time and customer will still owe labor and difference in gaskets. ** set as 2 count, built in fridge. ; ordrng 1 8201809 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Shaker Heights, OH 44120
Manny
Job Details: 02/28/2022
"Took 30 mins to defrost evap cover and fan, Replaced evap fan, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model LEC6646AQ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/28/2022
"Replaced parts ordered, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
David R
Job Details: 02/28/2022
"Cc unit will keep on cutting breaker. New build house, called techline. Techline had me check breaker. Unit is on dedicated line but has gcfi breaker. Checked voltage wires to ground, good, no voltage. Amp draw during diagnostics, all amps check in spec per techline. No error codes in unit. Unit is working as designed and properly working. Problem will be in outlet or breaker. Advised to have electrician come out and go over options with outlet and breaker. Unit is good and giving file number to customer with whirlpool, contact whirlpool customer service if needed. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, OH 44060
Dan H
Job Details: 02/28/2022
"Installed new control, air damper , and ice maker , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Painesville, OH 44077
Dan H
Job Details: 02/28/2022
"Customer complaint that unit is not drying properly, unit loaded with plastic cups, advised customer plastics will not dry in dishwasher, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, OH 44123
Joe O
Job Details: 02/28/2022
"Cc: not advancing through cyclesFound error codes f7e1(basket speed fault), f5e3(lid unlock fault), f5e4(lid not opened between cycles), f2e1(stuck key). Ran auto test. Found unit will not agitate or spin. Motor just humming. Needs motor and capacitorMotor out of stock. Office to reschedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44113
Jason N
Job Details: 02/28/2022
"Cc unit not draining, and f9e1 appears.Found that unit has no information on m/s tag, both numbers have been wiped off. Contacted HB to verify we cant service this, she agreed. Advised customer unfortunately we cant service her unit. Office will need to contact property manager Joe with this disposition. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44120
Jason N
Job Details: 02/28/2022
"Cleared frost from evaporator. Installed thermistor and harness. Ran diagnostics, defrost thermistor passed. Ran force defrost, heater turned on, drawing 3.6A. Op test good."