Service History 64

We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/12/2021
"Cc unit not cooling/ temps not reading correctly. Customer stated the temps in ff section are reading high and alarm light is lit, but it feels cold enough. Ff display flashing 64 degrees. Ran diagnostics, thermistors reading 1 in freezer, 39 in ff section. All functionality tests good. Pressed alarm reset on UI. Display reading properly at 42 degrees. Let unit cool down for a few minutes, ff section reading 37. Unit is cooling normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/12/2021
Installed new freezer door. Tested dispense functions. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44120
Jason N
Job Details: 05/12/2021
"Cc unit not advancing cycle. Ran diagnostics, found code f8e1;for no/long fill. Found drain hose laying on floor. Secured to wall using zip ties to create loop. Ran auto test and calibration. Op test good. Note: Customer does not have hot water connected, stated thats fine as long as he uses tap cold setting only."
We serviced a
KENMORE RANGE
Model n/a
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
"Cc unit not baking Found igniter to be weak Needs igniter ; ordrng 1 316489403 (ignitor,burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
Cc unit not starting Replaced thermal fuse OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Parma, OH 44134
David R
Job Details: 05/12/2021
"Replaced parts, tested and showed customer. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/12/2021
Found 122 voltage going to control and 119 voltage going to pump motor but not starting gave estimate customer will call whirlpool for coverage ; used 1 W11025157 (Pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Amherst, OH 44001
Gabriel P
Job Details: 05/11/2021
"Found ice maker update and not stopping on home position it continues to cycle need ice maker ; used 1 SENIORDISCOUNT (senior discount), and 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lorain, OH 44053
Gabriel P
Job Details: 05/11/2021
Found same error code as before lost communication error also pump drain over heating when draining and some time not drain customer said ; ordrng 1 W11112661 (Console) and 1 W11171748 (Control) and 1 W10876600 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Amherst, OH 44001
Gabriel P
Job Details: 05/11/2021
Replace all parts opt test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/11/2021
"Found error code f9e1 long drain and f3e1 acu not detecting pressure .check drain pump is clear blow threw drain hose clear also blow threw pressure hose clear and checked for any kink or ripped hose confirm is good call senior tech he advise to replace pressure switch and control gave estimate customer will not repair ; ordrng 1 W11201286 (Control) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEB
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/11/2021
"Replace valve no leaks show customer,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Strongsville, OH 44136
David R
Job Details: 05/11/2021
"Replaced parts. Ran 5 cups of water. No leaking. Customer said it would leak as soon as you would stop the dispenser. Good. Called techline to document. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Brian M
Job Details: 05/11/2021
Installed igniter and controls Ran test bake to 350 OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Brecksville, OH 44141
David R
Job Details: 05/11/2021
"Cc intermittent problems, you can select cycle and unit will skip down to one min, sometimes at the end of a cycle unit will stay at 1 min until unplugged, sometimes no water. F7E7, F2E1. Did a factory reset, calibration, diagnostics. Parts on order, will replace along with UI being ordered.*** office to reschedule ; ordrng 1 W11478523 (UI)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 05/11/2021
"Cc not agitating or spinning. Found pulley nut off, not tightened correctly. Corrected back on to pulley. Tested diagnostics, good, unit components working correctly. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cleveland, OH 44109
David R
Job Details: 05/11/2021
"Cc noise when starting up. Drain pump is a little bit louder. Other than that unit is working correctly. Gave estimate to customer, customer paid SVC. Do not order parts ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT6
Near North Royalton, OH 44133
David R
Job Details: 05/11/2021
"Found broken clips on top rack, ordering; ordrng 4 WPW10195622 (Stop)s"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRB00
Near Cleveland, OH 44128
David R
Job Details: 05/11/2021
"Customer had POP. CC not cooling correctly, freezer working. Found control not sending voltage down to FZ harness. Defrost issue. Replaced main control and steamed all ice off evap cover. Programmed, good. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Parma Heights, OH 44130
David R
Job Details: 05/11/2021
"Cc water filter stuck. Found housing not correctly installed causing filter not to pop out. Corrected, tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/11/2021
"Cc that washer was not washing draining or spinning. We verified and bypassed the lid lock to test it and started working as should. Will need to replace lid lock. Ordering part.; ordrng 1 3949247V (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 05/11/2021
Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Avon, OH 44011
Marie V
Job Details: 05/11/2021
"Cc that the unit does not heat. Confirmed. Found heater open. Receiving 240V. Unit will need new heater. Cust will call if he wants to continue ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE6200AYW
Near Mentor, OH 44060
Joe O
Job Details: 05/11/2021
"Cc: not tumblingFound pulley broke and caused belt to break. Needs idler pulley, arm, and beltBelt replaced under 1 year ago. Belt covered for 1 year.Customer does not want to repair at this time ; ordrng 1 WP6-3700340 (bearing) and 1 WP6-3705180 (idler arm) and 1 WP33002535 (belt)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Beachwood, OH 44122
Brian M
Job Details: 05/11/2021
Installed igniter OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 05/11/2021
"Cc unit not starting/operating.Customer stated unit will only give a tone occasionally. Able to get unit into diagnostics, no codes in history, unit kicks out of diagnostics when trying to start functionality tests. Unit will not power on or off. Found service pointer for unresponsive unit. Unit needs ACU. Customer not repairing at this time, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ02
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/11/2021
Replaced the gaskets. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 05/11/2021
Cc unit not spinning out clothes and are wet Ran test load with 4 big towels got soaking wet and and ran drain and spin Did not run full spin cycle and towels where just damp OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Joe O
Job Details: 05/11/2021
Cc: not rinsing and spinningFound error codes f0e4(high water temp) found hot and cold valves reversed. Swapped water lines. Ran auto test and calibration. Customer has slow drip for water supply valve.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Westlake, OH 44145
Marie V
Job Details: 05/11/2021
"Cc that the unit makes a loud noise when is about to start spinning. Cust Showed video. It sounds that it comes from drain pump. Ran diag got error code of F5E2 lock failure. Ran step 12. Noise started when drain pump got power but it wasnt too loud, similar to video, video was a little louder. Took front panel off and checked drain pump catch found some hair, removed , ran drain and spin with towels in it. No noise. Op test ok 1-2 tablespoons of detergent and 6-7 bath towels equals full load."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
"Cc that the unit didnt worked at all. Got a cord and plugged in unit to outlet. Started normal cycle. Unit started working, canceled cycle. Unit started drain pump. Ran diag no error codes. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/11/2021
Complaint unit goes off balance Found bottom shell by feet to be smashed in Needs shell ; ordrng 1 W10677265 (cabinet)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
"Cc that the unit is leaking from door. Took panel off and started unit. Unit looks like is making a wave. Check spray arm. Found top part of spray arm broken. Will need new one. Cust can install, no need to schedule ; ordrng 1 W11101428 (Spray arm)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 05/11/2021
"Cc that the unit has an error code F8E4 overfill, float switch open. Unit does not have float switch in unit. Installed new one we ordered but unit still need drip tray. Ordering part.; ordrng 1 W11025993 (Drip tray)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/11/2021
Found error code f1e0 communication error and f2e1 stuck key unit needs and electronic control and user interface follow all step on diagnostics and it reappear error ; ordrng 1 W11029431 (Console) and 1 W11034208 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
Cc that when you pull the top rack door seal comes off. Confirmed. Replaced door seal and adjusted top rack. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODC304EWH01
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/11/2021
"Replace blower and thermostat,then preheat to 350,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
"Replaced valve. Tested ice maker pass. Filled, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Geneva, OH 44041
Jeff M
Job Details: 05/11/2021
Installed the new part op tested good.
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Jefferson, OH 44047
Jeff M
Job Details: 05/11/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model LGQ9557KQ1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/11/2021
Installed drive motor. Ran dryer operational test. Good tumble and heat. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/11/2021
"Cc unit oven not ignitingCustomer stated he can hear sparking, but it doesnt ignite, can also smell gas. Ran bake test, found unit sparking, but not at ignitor. Found bottom drawer full of metal pans and sheets. Removed a few off the top. Retested bake. Good spark and ignition. Ran several times to ensure good spark and flame. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near LaGrange, OH 44050
David R
Job Details: 05/11/2021
"Replaced part. Also found drain pump smashed against back cabinet, not able to drain properly, corrected. Tested. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/11/2021
Found unit desmantle took pictures husband try to fix put unit back together then diagnose unit found hub stripped advise customer of how to better use washer also hub been replace; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near LaGrange, OH 44050
David R
Job Details: 05/11/2021
"Cc questions about basket moving, not leveled. Showed customer slant in basement that washer is sitting on. Not making unit leveled. Would recommend wood to prop up left side correctly and leveling out. Unit is good. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Westlake, OH 44145
Gabriel P
Job Details: 05/11/2021
"Customer complaints of vibrating sound level unit,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/11/2021
"Found the burner assembly not in the exhaust. Reattached the burner assembly. Replaced the flame sensor, gas coils and cutoff."
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Kent, OH 44240
Brian M
Job Details: 05/11/2021
"Cc no water Found bladder frozen and heater not turning on Found rear evap wall cover frosted over on the sides Advised to have heater and evap wall replaced ; ordrng 1 WR60X10272 (evap cover asm) and 1 WR51X10109 (water tank heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Chardon, OH 44024
Jeff M
Job Details: 05/11/2021
Customer is having an issue with the machine not cooling properly its sitting inside the garage it is outside the operating temperature parameters of 55? and 110?. I did adjust the sensor and put it in its correct location and taped it in place I took a picture. I told the customer by the time Monday rolls around the temperatures will be in the 70s which will be within the parameters of the machine operating correctly and it should work fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC39EGSS
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2021
I unplugged the machine waited 15 seconds plug back in everything started to work unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/11/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained and fill up and continued washing, found unit leaking from sump, unit needs new sump assembly , installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Dan H
Job Details: 05/11/2021
"Customer complaint that ice maker is not working and fresh food section door needs new hinge, found fresh food section door closer worn, found ice maker not sending 120vac to valve, unit need new door closer and ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 WP2182179 (Closer) and 1 WPW10329686 (Closer) and 1 4317943 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Chagrin Falls, OH 44022
Dan H
Job Details: 05/11/2021
"Customer complaint that insulation is leaking from air channel into evaporator drain tube, air channels all styrofoam and is not deteriorating, found substantial leaking through air channel on ff floor, called whirlpool techline spoke to Ed, said to clear out drain tube and install a heat strap; ordrng 1 819043 (Heat strap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.310731
Near Independence, OH 44131
Dan H
Job Details: 05/11/2021
"Installed new igniter, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Dan H
Job Details: 05/11/2021
"Customer complaint of dripping noise, noise is water from defrost cycle dripping into pan, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44122
Jason N
Job Details: 05/11/2021
"Cc unit not heating.Confirmed dryer will not heat, found L open to dryer. Found blown fuse in disconnect box. Customer does not have have any to replace with. Advised her that fuse will need replaced and dryer should operate properly afterward."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Dan H
Job Details: 05/11/2021
"Customer complaint that unit is not cooling in either section, nothing is running, found unit turned off, turned on, compressor, condenser fan and evaporator fan all started, no frost pattern forming on evaporator, unit needs new compressor, evaporator, and heat exchanger, customer does not want repair ; ordrng 1 W10309995 (Comp) and 1 WP2003003 (H/ex) and 1 4388575 (Ev), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/11/2021
"Cc that oven is not preheating properly. We preheated oven to 350 degrees took temp after buzzer, 15 minutes 350*. Baking bread with two cookie sheets over top of each other. Advised cust to not do two cookies sheets over each other. Optest ok"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Cleveland, OH 44109
Corina B
Job Details: 05/11/2021
"Replaced the support rollers, idler pulley and belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW
Near Brooklyn, OH 44144
Corina B
Job Details: 05/11/2021
Rather screws. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Brook Park, OH 44142
Corina B
Job Details: 05/11/2021
Replaced the switch. Optest ok.
We serviced a
IKEA RANGE
Model IEL730CS1
Near Oberlin, OH 44074
David R
Job Details: 05/11/2021
Cc unit not heating correctly in bake. Found element warped. Tested and element get 240. Ordering element ; ordrng 1 W10779716 (Element)
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2021
The unit is overheating I found the heating element shorted to the cavity of the machine. when the customer installed the new fuses he did not plug in the moisture sensor. During a normal cycle the unit was not able to determine if the clothes were wet or dry causing the machine to severely overheat customer needs to get a new heating element. ; ordrng 1 DC97-14486A (Heater) and 1 DC97-14486A (Heater) and 1 S (S)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Willoughby, OH 44094
Joe O
Job Details: 05/11/2021
Installed gear case and belt. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Cleveland, OH 44128
Jason N
Job Details: 05/11/2021
"Cc unit not washing clothes, will code oL Ran diagnostics cycle, basket is not separating from hub(floating when filling with water. Pulled basket, cleaned up hub, basket bushing and drive shaft. Reassembled and retested. Basket now floating with water in tub, disengaging from hub. Re-engaged after water drained out. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Joe O
Job Details: 05/11/2021
Installed power cord. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44128
Jason N
Job Details: 05/11/2021
Cc unit thumping and banging noise. Found unit not level. Leveled unit. Ran drain and spin cycle. Noticed tub spin ramp up slow. Checked under unit. Found oil on belt and belt guard. Unit needs gearcase. Customer not repairing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Joe O
Job Details: 05/11/2021
Cc: chatter when dispensing waterFound water pressure dropping when dispensing. Customer using whirlpool brand water filter. Needs water filter head; ordrng 1 W11346623 (Filter head)
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 05/11/2021
I was not able to duplicate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near Solon, OH 44139
Joe O
Job Details: 05/11/2021
"Cc: ice build up, leakingFound drain tube plugged up. Found crumbs of food around drain. Cleared drain. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Cleveland, OH 44109
Jason N
Job Details: 05/11/2021
"Cc unit not draining and door not unlocking to finish cycle. Customer showed pop. Found unit door locked and clothing sitting in water. Ran spin and drain. Unit drain very slow. Pulled front panel. Removed drain filter basket, found clogged with rubber backing(from rugs) and dog hair. Cleared drain out. Reassembled and reran spin and drain. Unit drained normally and finished cycle. Op test good."
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW
Near Chagrin Falls, OH 44023
Joe O
Job Details: 05/11/2021
Installed latch. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Novelty, OH 44072
Joe O
Job Details: 05/11/2021
Installed handle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2021
Customers complaint is it makes a loud noise I was not able to duplicate issue
We serviced a
FRIGIDAIRE DRYER
Model FEO332ES0
Near Cleveland, OH 44102
Jason N
Job Details: 05/11/2021
"Cc unit not turning on.Checked power in to unit, 0v. Found melted and burnt black L terminal on terminal block. Most likely loose connection. Unit will need terminal block replaced and wiring repaired. ; ordrng 1 134101400 (Terminal block)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rocky River, OH 44116
Corina B
Job Details: 05/11/2021
Replaced the timer and dryer repair kit. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Orange, OH 44122
Dan H
Job Details: 05/11/2021
"Customer complaint that unit does not spin sometimes and that load and go drawer fills up with water, ran diagnostics found f0e2(oversuds) error code, found water leaking out of dispenser , ran test cycle, unit spins, unit needs new dispenser , part is out of stock so not scheduling return appointment ; ordrng 1 W11465532 (Dispenser)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Kent, OH 44240
Brian M
Job Details: 05/11/2021
Complaint of leaking Found no issues at this time
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 05/11/2021
The unit is still not heating I put the machine in diagnostics I turn the heater on manually the relay did not even click needs a new main control board again; ordrng 1 WD21X22276 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ravenna, OH 44266
Brian M
Job Details: 05/11/2021
Cc of unit not filling Found sump not running Replaced using truck stock OP Test Ok ; used 1 370942W11085683 (PUMP&MOTOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Painesville, OH 44077
Jeff M
Job Details: 05/11/2021
Was not able to duplicate and issue
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Painesville, OH 44077
Jeff M
Job Details: 05/11/2021
Installed the new part op tested good.
We serviced a
FRIGIDAIRE WASHER
Model FFFS5115PW0
Near Cleveland, OH 44102
Jason N
Job Details: 05/11/2021
"Cc unit codes e58 Ran diagnostics, verified fault e58 for motor over current. Ran diagnostics functionality tests, all tests passed. Drum and motor spin freely, bearings checked good. Ran max spin speed test for 10 minutes and then tumble test. Could not duplicate fault at this time. Mechanically all components check good, according to tech sheet for this unit, motor controller would be at fault. Quoted customer for motor controller. ; ordrng 1 134618213 (Motor control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near North Benton, OH 44449
Brian M
Job Details: 05/11/2021
Cc unit not filling Reset control Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burton, OH 44021
Dan H
Job Details: 05/11/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 0 degrees, evaporator fan is running, compressor and condenser fan are running , ordering control and thermistor, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10384183 (Thermistor) and 1 W11357371 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Kirtland, OH 44094
Joe O
Job Details: 05/11/2021
"Installed module, and control. Op test ok"
We serviced a
GE MICROWAVE
Model PVM2070SM1SS
Near Novelty, OH 44072
Dan H
Job Details: 05/11/2021
"Customer complaint that control panel is not working, confirmed, no buttons on user interface are responsive, unit needs new user interface , customer does not want repair; ordrng 1 WB07X11143 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 05/11/2021
"Customer complaint that ice maker is still leaking water into ice bin, found water pressure too high causing water to flow over the top of fill cup, turned down customers water valve to slow water flow, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/11/2021
"Replaced pressure hose , put some zip tied to keep in place and stop the rubbing in it. Tested washer. Op test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WFW94HEXW2
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/11/2021
"Cc unit still leaking. Customer had a plumber out, checked drain plumbing, stated it was good to go. Ran wash test cycles, checked all water and drain connections. All checked good. Checked inside unit, no leaks found. Filled tub with water, found dripping from bellow seal, seal and glass door has hair stuck to them. Cleaned bellow and glass. Reran tub full test, no leaks found."
We serviced a
GE REFRIGERATOR
Model ESS25LSPABS
Near Avon Lake, OH 44012
Marie V
Job Details: 05/11/2021
"Cc that the unit is leaking at the main water line. The leak is at the connector to the valve. Cut off the part that was leaking and tried to adjust. Unit stopped leaking.. If it leak again it will need part listed or new fitting from Lowes . Op test ok; ordrng 1 WR17X22074 (Manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Chesterland, OH 44026
Jason N
Job Details: 05/10/2021
"Cc unit sparking Customer showed popCustomer stated unit sparked when running a heat cycle, could small burning smell. Inspected unit, found carbon marking on inner case near magnetron. Ran quick 2 second heat cycle, verified arcing occurring from magnetron to case. Ordering magnetron and transformer, transformer has high side wire harness to replace wiring. Called wp techline safety to document. ; ordrng 1 W10754299 (Magnetron) and 1 W10836753 (Transformer)"
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZC3115DW01
Near Ashtabula, OH 44004
Joe O
Job Details: 05/10/2021
"Cc: not coolingCustomer had unit unplugged. Plugged unit in, overload continuously tripping. Compressor not starting. Hooked up compressor tester. Compressor seized, will not start. Tapped system. Resting pressure at 0 psi. Charged with nitrogen, sprayed down exposed lines with soap solution, no external leaks. Can hear unit hissing in cabinet. Called whirlpool tech line spoke with Robert, unit up for product review. Sr: 7730700051; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Ashtabula, OH 44004
Joe O
Job Details: 05/10/2021
Cc: gasket not staying onFound gasket not seated properly. Reseated gasket. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Ashtabula, OH 44004
Joe O
Job Details: 05/10/2021
Installed inverter box. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Chesterland, OH 44026
Jason N
Job Details: 05/10/2021
"Cc unit oven light stays on Customer states unit oven light will stay on most of the time, or will intermittently turn on and off on its own. Verified light staying on, will not respond to button press on panel. Pulled back panel to check connections. Found loose terminal on yellow jumper on connector 3-3 to 3-4. Pushed terminal into place. Oven light operation now testing good."
We serviced a
MAYTAG REFRIGERATOR
Model M8RXEGMAW02
Near Madison, OH 44057
Joe O
Job Details: 05/10/2021
Cc: buzzing noiseFound customer had ice maker hooked up and no water running to unit. Cycled ice maker. Customer stated that could be the issue. Op test ok
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW00
Near Chesterland, OH 44026
Jason N
Job Details: 05/10/2021
"Cc unit not coolingVerified unit reading 60 degrees. Compressor is running. No frost on evaporator. Ran amp draw test on compressor, reading .5a. Unit has refrigerant leak. Compressor covered under 10yr. Quoted customer, customer not repairing. Estimate only.; ordrng 1 W10858281 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
GE DISHWASHER
Model GSD2300N10BB
Near Painesville, OH 44077
Joe O
Job Details: 05/10/2021
"Cc: not fillingFound water turned off to unit. Turned water on, ran test cycle. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Avon, OH 44011
Gabriel P
Job Details: 05/10/2021
Cc that gasket is coming off. Verified and found gasket ripped on top corner. Went to install new gasket but was not the right gasket.Will need to order correct gasket. Ordering part.; ordrng 1 W10830055 (Gasket)