Service History 65 - Fred's Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Conneaut, OH 44030

Dan H

Job Details: 01/23/2023

"Customer complaint that unit is not powering on, confirmed, unit is not receiving 130vac, advised customer that they need an electrician to correct power supply"

We serviced a

GE DISHWASHER

Model GDT535PSJ6SS

Near Lorain, OH 44053

Gabriel P

Job Details: 01/23/2023

Replace ui and arm but also found a software error on control ordering ; ordrng 1 WD21X25739 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Avon Lake, OH 44012

Angel

Job Details: 01/23/2023

Cc that unit will not turn on and outlet has power. Tested unit and nothing checked power at control and nothing so I used my tester and outlet was showing nothing my tester would not light up so we used and extension cord to test unit on another outlet and it worked outlet will need to be replaced unit working as should opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Brooklyn, OH 44144

Corina B

Job Details: 01/23/2023

Replaced the seal. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model JJW9630DDS

Near Bedford Heights, OH 44146

Brian M

Job Details: 01/23/2023

Installed control installed unit Ran test bake upper and lower OP Test Ok

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Rocky River, OH 44116

Manny

Job Details: 01/23/2023

"Cc unit making a loud noise and vibrating a lot, verified and unit vibrating a lot, took apart wheel is good, rollers and pulley are good, drum is not bent or damaged, put drum and bulkhead on and ran test no noise or vibrating, installed blower housing, and noise returns, took apart but cannot see whats causing the noise, while talking to the customer, noticed the dryer feet in a bag on a shelf, Checked unit and No feet installed the feet and noise and vibration are gone, unit working as designed. Opt test ok"

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Chagrin Falls, OH 44022

Joe O

Job Details: 01/23/2023

"Cc: not dispensing fabric softenerFound 2 valves go into 1 to get to fabric softener. One valve not opening. Needs water valveValve out of stock. Office to reschedule ; ordrng 1 WH23X29553 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near Mentor, OH 44060

Jason N

Job Details: 01/23/2023

"Could not install compressor. Plug was missing from process stem, oil leaked out from compressor all over inside of box. Will need to reorder compressor. ; schdld next appmnt for 1/31 TUE !"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFC2353AF0

Near Ashtabula, OH 44004

Dan H

Job Details: 01/23/2023

"Installed new air damper, op test good"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, OH 44012

Angel

Job Details: 01/23/2023

Replaced valves tested unit and its functioning as should now opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Berea, OH 44017

David R

Job Details: 01/23/2023

"Cc using her thermometer, oven test 15-20 degrees off. Looked over and both elements are good. Tested voltage to unit, good, 240v AC. Tested temp sensor at room temp 1087 ohms. Good. Ran unit at 350* used my temp probe and the customers thermometer. Let preheat 350* gave an additional 10 mins. Tested temp, with her thermometer read 350* and my temp probes read 352* (took pics). Unit is good. If customer wants to adjusted and calibrate temp, check owners manual. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fairview Park, OH 44126

Manny

Job Details: 01/23/2023

"Cc Unit leaking from the back, verified and can see water on the back panel but can determine where water is coming from, tilted unit back and noticed water in the panel, and looks like is coming down from the valve area, noticed cold water hose leaking, replaced water hose with hose provided by customer she stated that she bought it when she purchased the unit but installers didnt want to install the unit with the hoses she purchased, replaced hose, no leaks opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland, OH 44102

Corina B

Job Details: 01/23/2023

"CC that there is a grinding noise. Confirmed. Found the drain pump rattling. Removed the drain pump found a piece of plastic inside the drain pump. Removed plastic. Start a normal cycle, no noise. Opt test ok"

We serviced a

KENMORE WASHER

Model 11022532511

Near Madison, OH 44057

Dan H

Job Details: 01/23/2023

"Customer complaint that unit is not starting, confirmed, found control unresponsive, found suspension worn out, unit needs new control and suspension , customer does not want repair ; ordrng 1 W10780045 (Suspension) and 1 W11116516 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mentor, OH 44060

Jason N

Job Details: 01/23/2023

"Cc unit not responding, was intermittent, not not responding at allConfirmed unit controls are not responding, customer stated they tried to power cycle but will not respond. Customer also stated unit was making a loud noise before it stopped working. Advised I cannot diagnose further issues without a working control, so quoted price for control board replacement may increase. Customer declined repair, estimate only. ; used 1 WPW10503278 (Control board) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/23/2023

Replaced adjuster kit made sure rack slides as should opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/23/2023

Installed control Ran test cycle OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Cleveland, OH 44135

Manny

Job Details: 01/23/2023

"Cc unit not dispense water, verified and no water, pulled the unit out and found the inlet valve. Close turned on and valve started leaking at the fitting and there is not enough water pressure, making it to the filter for the refrigerator to dispense water properly advised customer to have somebody take a look at the water valve and other house pressure and if they still have issues after that has been taken care of to give us another call and well take another look. Opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS0

Near Amherst, OH 44001

Gabriel P

Job Details: 01/23/2023

"The unit not functioning need control but Customer will not repair ; ordrng 1 W11552018 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Amherst, OH 44001

Gabriel P

Job Details: 01/23/2023

Customer complaint dryer squeaking replace dryer kit opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Euclid, OH 44132

Corina B

Job Details: 01/23/2023

CC that the unit will not finish a cycle. Unit was flashing when it was plugged in. Was washing 2 rugs when this happened. Ran diag no codes. Started a rinse and spin with clothes. Clothes came out damp. Opt test ok

We serviced a

JENN-AIR RANGE

Model JES9750CAS02

Near Newbury Township, OH 44065

Joe O

Job Details: 01/23/2023

"Cc: oven not heating properly, down draft not pulling air, left burner not functioning properlyFound down draft is not seated correctly, and vent to downdraft is not connected. Clamp is missing. Oven averaging right around 350 degrees. Clamp not available for down draft. Grittle is functioning as designed. Op test ok"

We serviced a

WHIRLPOOL STACK W/D

Model WET4027HW0

Near Cleveland, OH 44113

Manny

Job Details: 01/20/2023

"Cc unit not operational, verified and no LEDs on, took apart and checked power to control, 117vac indicator led on control not lit, unit needs main control.; ordrng 1 W11481725 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Jefferson, OH 44047

Dan H

Job Details: 01/20/2023

"Customer complaint that oven is not working, confirmed, reset control, started bake for 350 degrees, bake burner lit, oven heated, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2023

Replaced ui on the side of door set temperature opt test ok.

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Gabriel P

Job Details: 01/20/2023

"Replace fuse with a washer underneath to see if it makes a difference,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2023

"Replace heater and icemaker,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lorain, OH 44053

Gabriel P

Job Details: 01/20/2023

"Found gearcase seize it would not come out but with grinding a portion of it was able to get it out time of repair took me longer about 1 hour and 50 minutes but replace gearcase,actuator,pulley,belt,capacitor,drain pump,and latch then ran calibration and auto test pass,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Amherst, OH 44001

David R

Job Details: 01/20/2023

"Cc unit leaking. Found heater created a hole in tub, water leaking from there, took pics. Ordering tub, heater, thermostat. office to reschedule ; ordrng 1 W10909756 (Tub) and 1 WP661566 (Thermostat) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW3

Near Columbia Station, OH 44028

David R

Job Details: 01/20/2023

"Cc unit shaking, customer said Stewarts Appliance replaced whole drum and shock absorbers within the past couple weeks. Unit on pedestal. Ran diagnostics test, no error codes. Ran test, all components working. Put load of towels in, 5-7 bath towels, filled water into towels. Then ran a drain and spin cycle on the fastest spin option. Ran all the way through, normal shaking/vibration from unit. All components test good, nothing out of ordinary. All functions good. Unit working as designed. Advised of no overloading, making sure to use correct cycle for clothes. Advised to purchase and use anti vibration pads as well if needed, unit is good. Op Test Ok. Op Test Ok. Calling techline to document. Went over findings, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Burton, OH 44021

Brian M

Job Details: 01/20/2023

Installed control and heater OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Ravenna, OH 44266

Brian M

Job Details: 01/20/2023

Installed control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Beachwood, OH 44122

Corina B

Job Details: 01/20/2023

"Cust showed pop, sent pic. CC that the unit is not heating. Confirmed. Found the heater open. Replaced the heater. Unit is cycling properly. Opt test ok"

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Elyria, OH 44035

Angel

Job Details: 01/20/2023

Cc that unit was not starting. Verified and unit is starting she just has to be firm with these buttons for it to be able to start showed her how to do it and now she got the hang of how to do it unit working as designed opt test ok.

We serviced a

MAYTAG DBL WALL OVEN

Model MEW9630FZ04

Near Mentor, OH 44060

Dan H

Job Details: 01/20/2023

"Customer complaint that control panel is out, confirmed, thermal fuse is good, unit needs new user interface , customer does not want repair at this time; ordrng 1 W10914529 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model mvwc415ew2

Near North Olmsted, OH 44070

Manny

Job Details: 01/20/2023

"Cc unit making a grinding sound like bad bearings, verified and ran test cycle and heard a noise coming from the bottom like the cam is grinding, pulled unit out and found a ceramic ball under the unit causing the noise when unit is operating, reran test no noise, opt test ok"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near North Olmsted, OH 44070

Manny

Job Details: 01/20/2023

"Cc unit making noise, verified and Found screw in felt seal removed, opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS20

Near Aurora, OH 44202

Brian M

Job Details: 01/20/2023

Cc unit not baking properly Ran bake test Unit is heating to proper temps Advised

We serviced a

SAMSUNG DRYER

Model DV42H5400EW/A3

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/20/2023

"CC that the drum is not spinning. Confirmed. Found the idler pulley broken and the back support roller. Will need a new idler pulley and the support rollers. Called office spoke to MP since schedule was booked, already offered that day to cust. ; ordrng 2 DC97-16782A (Rollers)s, used 1 DC93-00634A (IDLER PULLEY), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/20/2023

"CC that the lights and the ice maker are not working. Confirmed. Found the door switch Replaced to the freezer side. Tightened the ff door handle. Replaced the switch from surplus t/s. Cycled the ice maker, no water. Removed the line from the John guest fitting, water is coming out. The line inside of the door is frozen. Will need a new door. Office to reschedule appointment ; ordrng 1 LW11026429 (Door), used 1 W11396033 (Switch) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Garfield Heights, OH 44125

Manny

Job Details: 01/20/2023

"Cc unit still taking 2 to 3 cycles to dry, ran normal cycle and checked outside vent, cleared, took back cover off and tested components, passed, ran cycle and took temps inside drum and around 280 after running for a few mins, unit is working as designed cant duplicate issue at this time, all operation and components within specs, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES0

Near Shaker Heights, OH 44120

Corina B

Job Details: 01/20/2023

"CC that the bake does not work. good. Found pans in the bottom drawer. Moved the pans. Started a bake, lights on the first attempt. Had cover for the igniter off, good spark and flame. Assembled cover back on. Heated oven to 350*cycled several times, lights on the first spark. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44105

Corina B

Job Details: 01/20/2023

"Cust showed pop, sent pic. CC that the unit is not turning on. Confirmed. Checked outlet, hot/neutral reversed on one outlet. The other outlet is good. Found a break in the cord. Will need a new cord. ; ordrng 1 W11565110 (Harness)"

We serviced a

GE WASHER

Model GFW850SSN0WW

Near Shaker Heights, OH 44122

Brian M

Job Details: 01/20/2023

Cc unit still leaking Found water collected in weight under machine Suspect plastic tub is cracked Recommend tub replacement ; ordrng 1 WH21X30360 (Front tub) and 1 WH41X30363 (Rear tub)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA

Near Shaker Heights, OH 44122

Brian M

Job Details: 01/20/2023

Cc unit not washing Found sump just humming Needs-sump assembly ; ordrng 1 W11084657 (pump&motor) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cleveland, OH 44120

Brian M

Job Details: 01/20/2023

"Cc unit not heating Found power cord damaged and terminal block damaged Replaced using truck stock OP Test Ok ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

GE DISHWASHER

Model ZDT800SPF1SS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/20/2023

"Cc unit not washing properly or drying Found sump pump not running Advised on pump replacement ; ordrng 1 WD35X20599 (variable speed pump) and 1 WD35X10382 (dishwasher sump clam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/20/2023

At arrival unit is functioning and making ice Verified power at control At this time unit is working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Bedford, OH 44146

Corina B

Job Details: 01/20/2023

"CC that the unit is louder then before. There is a whirling noise and a humming noise, did not make it before the repair and when first bought. Confirmed humming noise is the compressor the whirling noise is the r600 running threw the lines. Fz 5 ff 37. Called t/l Adrianchecked the drier raised it to a 45*, no change. Checked the evaporator unplugged the fan, no change. Will need to replace the compressor possibly the evaporator if noise is still there. Will need to clear the system with nitrogen and charge to see if there is a change. Before replacing the evaporator. Office to reschedule appointment ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 3 W11506619 (Lokring)s and 1 W11578570 (Lokring) and 1 W11504450 (Coupler) and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF775SAYM1

Near North Ridgeville, OH 44039

Angel

Job Details: 01/20/2023

Cc that unit will not wash just fills and drains. Confirmed tested unit and it will not wash so I made sure main board was sending voltage and it was also ohmed out the pump harness and it was open so since the pump is new i checked the plug that connects to the pump and it was not inserted all the way looks like it came loose with the vibration made sure it was inserted completely tested unit and started washing as should opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Royalton, OH 44133

Angel

Job Details: 01/20/2023

Replaced seals and steamed them out as well opt test ok.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS4

Near Cleveland Heights, OH 44118

David R

Job Details: 01/20/2023

"Intermittently stopping a couple seconds into heating up, makes clicking noises and wont finish. Only did it once when I was testing out. Maybe faulty switches, no burn marks. Replaced interlocks from t/s. Tested. Good. Customer to monitor. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Columbia Station, OH 44028

David R

Job Details: 01/20/2023

"Replaced main control, housing and lamp. All functions good. Heating correctly. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44128

Manny

Job Details: 01/20/2023

"Replaced cam and belt ran cycle customer stated thats the humming noise Ive heard, noice is the normal motor noise, opt test ok unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Moreland Hills, OH 44022

Manny

Job Details: 01/20/2023

"Replaced ice maker and Led module, and fasten handles, ran step 57 icemaker homes, ran step 45 ice maker fills, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Eastlake, OH 44095

Dan H

Job Details: 01/20/2023

"Customer complaint that unit is not draining, confirmed, found drain hose with check valve installed backwards, corrected, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Eastlake, OH 44095

Dan H

Job Details: 01/20/2023

"Customer complaint of noise , confirmed, noise is coming from ice box fan, unit needs new fan motor and blade; ordrng 1 W11529245 (Fan motor) and 1 WPW10123444K (Blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Euclid, OH 44132

Dan H

Job Details: 01/20/2023

"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131 (Lokring) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Wickliffe, OH 44092

Dan H

Job Details: 01/20/2023

"Customer complaint that freezer section door is not closing properly, confirmed, adjusted freezer section door, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Cleveland, OH 44111

Gabriel P

Job Details: 01/20/2023

Found fridge working again is the weirdest thing ever call whirlpool they dont want me to replace anything right now they want customer to monitor for this weekend if it stop working it could be bad control or compressor also new compressor came in damage may have to order another one if unit stop working again

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Olmsted Falls, OH 44138

David R

Job Details: 01/20/2023

"Replaced cam, actuator and belt. Ran diagnostics test. Good. Ran a Quick Wash. let go through cycle. Good. All components good, no noises, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Manny

Job Details: 01/20/2023

Replaced icemaker opt test ok advise customer to allow at least 24 hours for enough ice in bin

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Richmond Heights, OH 44143

Dan H

Job Details: 01/20/2023

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 26 degrees, found air damper broken, installed new air damper"

We serviced a

WHIRLPOOL BUILTIN OVEN

Model n/a

Near Bay Village, OH 44140

Angel

Job Details: 01/20/2023

Cc that oven will not turn on. Took unit halfway out to get to the inner console and ohmed out the thermal fuse and it was open unit will need thermal fuse replaced. Ga e customer estimate and stated they will find the part themselves specially because its out of stock and her husband will install it ; ordrng 1 WPW10545255 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near South Euclid, OH 44121

Dan H

Job Details: 01/20/2023

"Customer complaint that unit is loud and freezer section door does not shut properly, adjusted freezer section door, noise is normal, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Olmsted Falls, OH 44138

David R

Job Details: 01/20/2023

"Replaced both main control and UI. Ran test 51, Ran test 52. All components working, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44108

Manny

Job Details: 01/20/2023

"Cc unit not cooling in ff, verified and temps in ff 56 and in fz 4 ran test and damper operational, noticed just a small amount of air making it to the Ff, noticed unit is Missing air tower in FZ therefore no letting air in the Ff, unit needs air tower. ; ordrng 1 W11227949 (air-tower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Olmsted Falls, OH 44138

David R

Job Details: 01/20/2023

Replaced FZ light. All light are now working correctly. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model LEB6000PQ0

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2023

Cc that unit is not heating. Ran unit and no heat. So checked power and it was good also removed lint screen and noticed it was completely clogged up with old detergent and lint. Took off back panel and found that the heating element was open most likely because of poor airflow. Explained to customer that they have to clean the lint screen completely or order a new one because if not same issue will happen again. After replacing heating element tested unit opt test ok.; ordrng 1 279838 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Cleveland, OH 44113

Manny

Job Details: 01/20/2023

Replaced valve opt test ok

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Lyndhurst, OH 44124

Dan H

Job Details: 01/20/2023

"Installed new door trim, op test good"

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2023

Cc that unit is not heating. Started unit up and it didnt heat so I checked power to unit and it was good so I took apart the unit and found one of the wires to the heating element shorted tested the heating element and it was good so I cut burnt part of wire and crimped a new terminal reinstalled everything tested unit and started heating as should opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma, OH 44129

Gabriel P

Job Details: 01/19/2023

Unit working as design it was and off balance load

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near South Euclid, OH 44121

Corina B

Job Details: 01/19/2023

"CC that the unit lights are out, not dispensing water or ice. Confirmed. On the ui the door is open. Doors are closed. Removed the ui in the pantry drawer and the door light goes out and the lights are on except one with the 3 led. Customer supplied the 3 led lights. Unplugged unit and the water is dispensing. Will need a new door, ui and harness. Cust is calling whirlpool to see if they will cover parts. ; ordrng 1 WPW10677119 (Ui) and 1 W10815674 (Door) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near Cleveland, OH 44105

David R

Job Details: 01/19/2023

"Cc unit not heating. Found open heater element, 16 years old. Recommended replaced thermal kit as well. Ordering heater and thermal kit ; ordrng 1 WP8544771 (Heater) and 1 279973 (Thermal cutoff kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Cleveland, OH 44128

David R

Job Details: 01/19/2023

"Called and spoke to techline, let know what was recently replaced, let know silicone was applied. Techline went over looking for gaps on dispenser or if customer is using a lot of crushed ice, will need to clean out bin and make sure no ice is sticking dispenser door shut. Called customer let know we are going to be ordering out a new door, replacing all components of door at once. Ordering door.** set up with 2 techs to put left door on; ordrng 1 LW11026355 (Stainless left door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Sheffield, OH 44054

Angel

Job Details: 01/19/2023

Cc that unit was not cooling everything is functioning but the compressor is so hot you cant even touch it the temperature inside freezer was at 45* and ff section at 50* checked amperage on compressor and its pulling 1.46amps so I called BJ and asked to make sure the condenser fan is good and it was so he stated unit will need compressor replaced. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Cleveland, OH 44106

Manny

Job Details: 01/19/2023

"Cc unit Leaking a lot of water, removed cover and set unit to fill noticed immediately that water was coming out of the dispenser, removed dispenser and the hose that connects to tub is broken, unit needs dispenser hose; ordrng 1 W11316604 (hose)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Garfield Heights, OH 44128

Jason N

Job Details: 01/19/2023

"Cc cosmetic damage to front panelPanels that customer has received all have some some sort of cosmetic wear/marks. Customer unhappy that they keep receiving imperfect panels. Customer wants to try using the touch up paint on original panel instead, but they have not received the touch up paint yet, still in transit at this time. Customer will call to reschedule when they receive the paint. ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDS50FVSS3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/19/2023

Cc unit not powering onChecked power at main control. Voltage checked good at 116v. Found main control thermal fuse open. Replaced using misc. truck stock fuse kit. Ran wash test then cancel drain. All functions passed. Op test good. ; used 1 W10402110 (Fuse) from stock

We serviced a

GE WASHER

Model n/a

Near Euclid, OH 44123

Corina B

Job Details: 01/19/2023

"CC that the unit overfilled with water, does not spin the clothes out and not draining. Confirmed. Ran a rinse and spin. Will agitate does not engage to spin. Will need a new motor, shaft and tube assembly. Cust does not want to repair ; ordrng 1 WH38X10019 (Shaft) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44135

David R

Job Details: 01/19/2023

"Cc unit wont run through cycle. Replaced actuator and latch. Found no fill long fill error, also found drain hose going directly into drain on floor. Cleared codes, ran diagnostics cycle, ran calibration. Good. All components working. By owners manual/install, the drain hose has to be at least the height of unit itself 4.5 feet tall. Never installed right when delivered. Corrected, good. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Bay Village, OH 44140

Angel

Job Details: 01/19/2023

Cc that unit will not heat in auto dry but in timed dry it will. Verified and it will not heat so I set timer to auto dry and checked ohms from A to C on the timer and it was at 12ohms and it has to be at 0ohms unit will need timer replaced ordering part.; ordrng 1 W10894766 (Timer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, OH 44144

Gabriel P

Job Details: 01/19/2023

"Replace dispenser,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Chagrin Falls, OH 44023

Jason N

Job Details: 01/19/2023

"Cc unit door falling down, no tension on doorChecked door link cables, found right cable snapped. Unit will need link cable kit. ; ordrng 1 8194001 (Link kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland, OH 44114

Manny

Job Details: 01/19/2023

"Cc unit making noise and display distorted, verified and display is not showing all digits, cant get into diagnostics, noticed facia sticker lifting up, only facia was sent no electronics attached, ordering UI and main control ; ordrng 1 W11506012 (Control) and 1 W11505225 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Wickliffe, OH 44092

Corina B

Job Details: 01/19/2023

"CC that there is a fault code f3e0. Confirmed. F3e0 checked the wires, good. The connection to the control, good. Replaced the sensor. Error code still comes up, after pre heating. Will need a new control. ; ordrng 1 W11548757 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rocky River, OH 44116

Angel

Job Details: 01/19/2023

Cc that they hear a rattling sound every about 15 to 20mins and showed me a video. The sound is the damper assembly unit will need damper replaced ordering part. ; ordrng 1 WPW10594329 (Damper)

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Manny

Job Details: 01/19/2023

"Cc unit making same noise, after 2 loads ran test not noise spoke to cb she said throw something wet in there and run it again, ran load with sheets that were in washer, hear heat pump a little jittery, and getting louder as cycle advances, unit needs heat pump, customer stated he has a heat pump in the storage that we left here on a previous visit, replaced pump opt test ok advise monitor the unit."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Marie V

Job Details: 01/19/2023

"Replaced cam, belt ,latch and can agitator and control. Ran calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Eastlake, OH 44095

Corina B

Job Details: 01/19/2023

"CC that the unit rocks. Confirmed. Found the legs not even causing the unit to rock. Leveled the washer. Started a spin cycle found the cam squealing and the belt slipping. Replaced the belt and the cam. Ran a calibration. Started a manual spin and agitate. Opt test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near North Olmsted, OH 44070

Angel

Job Details: 01/19/2023

Cc that his clothes would still be a bit wet at the end of the cycle. I explained to customer that the clothes will still be a bit damped but he stated they would be more than damped so I ran diagnostics no error codes did a manual spin and agitation and passed I did a auto test and passed as well so I decided to do a calibration and run a rinse/spin with some towels to test it and it spun out the clothes perfectly he touched them and stated thats how theyve been coming out and I explained to him that its not going to spin them out any better than what it did there no water dripping or anything just damped how they should be the unit is working as designed opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Newbury Township, OH 44065

Jason N

Job Details: 01/19/2023

Installed gearcase and associated parts. Ran calibration and auto test. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Olmsted, OH 44070

Marie V

Job Details: 01/19/2023

Replaced control. Harness and UI op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Ridgeville, OH 44039

David R

Job Details: 01/19/2023

New compressor would not start when trying to put refrigerant into system. Ordering another comp.** 3 count ; schdld next appmnt for 1/25 WED AM

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, OH 44145

Gabriel P

Job Details: 01/19/2023

Replace deli board but still not lighting found harness broke took right door out and bar and rails to replace harness also replace ui but

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ06

Near Lakewood, OH 44107

Gabriel P

Job Details: 01/19/2023

Found unit valve getting voltage but no water coming out will need valve also each front roller is damage ordering ; ordrng 1 W11519244 (Valve) and 1 WPW10515763 (Roller) and 1 WPW10515762 (Roller)

We serviced a

ELECTROLUX REFRIGERATOR

Model E32AR75FPS0

Near Painesville, OH 44077

Jason N

Job Details: 01/19/2023

Installed console control board. Unit powered on and started cooling. Advised to let unit run for 24 hrs before restocking. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, OH 44052

Angel

Job Details: 01/19/2023

Cc that the strike on lid broke. Replaced strike but noticed that it was not latching so went to plug in unit to see if latch would disengage but unit had to be reprogrammed because both the main board and ui were replaced but was not successful because none of the new parts were rebooted with the firmware from the other old parts so the unit will not turn on. Called BJ to explain issue and stated that I would have to call Whirlpool Techline to see what they want to do since we dont have the old parts to try to reprogram ui and control. Called techline spoke with Adrian explained issue and stated unit is not repairable since we dont have the old controls

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Olmsted Falls, OH 44138

David R

Job Details: 01/19/2023

"Main control, sensor, ignitor, dsi board, Al replaced. Cc unit taking longer for oven to come back on or not heating correctly. All voltages are good. Ordering gas valve and burner. ; ordrng 1 W10764654 (Burner) and 1 W10919226 (Gas valve)"

Our Service

Our Training