Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Cc ice not coming out dispenser all the time, intermittently but mostly not working. Tested crushed/cube, flapped opened on both. Ice bucket stuck, steam out. Got out, tested again, power getting to the motor but not moving. Ordering motor ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"

Near Butternut Ridge Rd, Oberlin, OH 44074
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDRU767VSS04 "Cc that when she is using the unit and wants to use the UI it acts up. Replace UI, boil some water and touch the panel, works good. Op test ok"

Near Forest Rd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG760H0DS0 "Cc that the air convection fan is not running. Preheat unit to 350* fan started working. Took back panel off, checked for any loose connection, checked for continuity on fan it was good. Put my meter leads on connector for fan and control is sending 120V. Couldn’t find any issue whit unit. Checked for any error codes, found 0. Op test ok"

Near Rockport Ln, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW0 "Replaced parts. Ran calibration and auto test, pass. Op test ok"

Near Country Way, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc that the ice maker works for a couple of days and then it stops, it haven’t worked since it stopped the last time. Checked water pressure going to ice maker and it was weak. Cust has a Seattle valve ,advice cut to replace with quarter turn valve because Seattle valve does not has a good pressure and ice maker won’t have enough water to make the ice. Also found water stain behind the unit. Water valve is leaking. Ordering parts.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Russell Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 106.642544 "Check temp found 74* freezer and 73* degrees on fresh food section. Fans are working. Check evap found no frost pattern. Also compressor wasn’t starting. Checked compressor with my test start device , pass. Unit will need start device. Replaced start device , compressor started and started getting a good frost pattern on evap. Op test ok; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Beechwood Dr, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc unit leaking water In tub even unplugged Replaced water valve Ran auto test OP Test Ok

Near Diagonal Rd, Streetsboro, OH 44241
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit coding f1e2 and will not cycleRan diagnostics, found codes f1e2 for main control fault, f6e3 for acu cannot hear ui. Replaced main control using customer supplied pre Id part. Ran auto test and calibration. Op test good."

Near Nichols Rd, Garrettsville, OH 44231
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104ESS1 Cc unit stops mid cycle Found rack rails to be separating Under project #S22916 covers parts and labor for rails Needs rails replaced ; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Merry Oaks Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE WHIRLPOOL WFG550S0HZ1 Cc unit not heating up Found unit able to heat up after several tries but once it gets to temp it no longer ignites Needs wire harness and igniter ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10701462 (harns-wire)

Near Fairview Dr, Aurora, OH 44202
Jeff M.

Jeff M.

DISHWASHER GE GDF520PGJ5WW Installed new part unit tested good

Near N Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFT2776FEZ00 Installed listed parts. . Op test ok

Near Richards Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new part unit tested good

Near Brookside Dr, Perry, OH 44081
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5200SQ0 "The units not operating again I found at the timer is sending power to the motor needs a new motor; ordrng 1 WP661600 (drive motor), used 1 SHIPPING (shipping and handling) from stock"

Near McMackin Rd, Madison, OH 44057
Joe O.

Joe O.

FREEZER FRIGIDAIRE LFFH2067DW2 Cc: not cooling properlyCustomer states the unit is intermittently cooling. Found temps at 35 degrees. Found drain is plugged up blocking air flow. Needs drain cleared. Cleared drain and ice buildup. Unit has good air flow and is cooling. Op test ok

Near Skylineview Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW The unit has a no Fill Long Fill code I took the back panel off checked the pressure down it was clear unit tested good could not find an issue

Near Dillon Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WALL OVEN GE JT5500SF2SS Replaced parts. Op test ok

Near Palmer Ln, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 The unit is not cooling compressor is running no heat transfer no frost pattern needs an evaporator and filter; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

Near Pymatuning Lake Rd, Andover, OH 44003
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Replaced parts. Op test ok also no core

Near Covington Pl, Avon, OH 44011
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW The unit had two codes a lock code and Hot and cold were reversed I checked the lock unit tested good the cold water is connected to the cold water the hot water is connected to the hot water unit tested good

Near Dunbar Ave, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 The unit needed to drain kit. Installed new part unit tested good ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Walnut St, Conneaut, OH 44030
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc making a horrible noise and stopped workingPlugged in unit, found unit trying to drain, drain pump humming and cracking. Pulled drain pump lines, found nail stuck in impeller. Removed and tested drain pump function. Unit drain pump op test good. Ran auto cycle. All functions passed. Op test good."

Near Highpoint Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FC3 Installed new part unit tested failed the unit needs a new lock ; ordrng 1 W10861642 (latch)

Near Lake Rd, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Cc unit making a loud vibration noiseFound suction copper line in back of unit, contacting bottom of unit metal base, when compressor runs vibration is transferred into frame of unit. Repositioned copper line to avoid contact with any other parts/surfaces. No abnormal vibration noise heard. Op test good."

Near Sweet Grass Cir, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB765FC3 Cc unit has LF error Found LF Error Replaced water Valve Ran auto test and calibration OP Test Ok

Near Porter Rd, Atwater, OH 44201
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Cc not cooling. Evap, compressor and UV drier have been replaced 2 times already. Ch coed temp, 60*. Found ball of ice on Evap line. Removed, used UV light to check over evap, checked lines and checked fins, no leak detected. Went to back by compressor, checked and found no leaks. Checked over lines. Tried putting gauges on, UV dye came on and splattered over, no actually leak, just dye from when putting gauges on. Called techline. Austin, documented, let know it is a inside unit leak, cannot be repaired; O-emld tckt"

Near Berry Ridge Dr, Amherst, OH 44001
Corey L.

Corey L.

RANGE KITCHENAID KFDC558JSS00 "Customer complaint installers tried moving unit using door and the door does not does right, confirmed, found right side hinge on door not seated in channel correctly, corrected, inner door gas left side by hinge scratched and slightly bent from door cocking over; ordrng 1 W11318831 (frame-glas)"

Near Valley Woods Dr, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 "Customer complaint ice maker not working, confirmed, jumped im, Im failed, ice maker WPW10190961 needs replaced, quoted, customer does not want repair at this time and will repair himself"

Near Pasadena Dr, Seven Hills, OH 44131
David R.

David R.

RANGE MAYTAG MER8700DS1 Replaced part. Tested bake on 350. Good. Op test ok

Near Bennett Rd, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR MAYTAG MRT118FFFH01 "Recovered refrigerant, replaced evap, compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, frost pattern starting to form. Give 24 hours to return to normal temps. Op test ok"

Near Harrison Dr, Brook Park, OH 44142
Jason N.

Jason N.

RANGE WHIRLPOOL WFG525S0HZ1 "Cc unit oven not heating upCustomer stated it will stay on preheat. Ran bake test, no spark. Found lower drawer full on metal sheets. Removed metal sheets. Retested bake to 350 degrees. Good spark and ignition."

Near Airlane Dr, Macedonia, OH 44056
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC3 Installed UI and control Ran auto test and calibration OP Test Ok

Near Griggy Rd, Mogadore, OH 44260
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit not startingConfirmed no start condition. Checked all thermals, all checked good. Found door switch paddle broken. Could not use customer supplied pre Id part, door switch sent was actually a thermistor, w10511923. Used truck stock to replace door switch. Op test good.; used 1 3406107 ("

Near Rauland Dr, Walton Hills, OH 44146
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FPRH17D7KF1 Cc: leakingFound drain plugged up.needs drain cleared. Cleared drain. Op test ok

Near Barberry Hill Dr, Mentor, OH 44060
Jason N.

Jason N.

DRYER MAYTAG MEDB835DW4 "Cc unit codes AF when in use then shuts down.Ran diagnostics, found codes f4e3 for restricted airflow. Ran cycle test, checked airflow at vent outlet. Very little airflow, unable to determine cause of restriction. Advised customer to contact a vent company to look at house venting."

Near Spring Grove Dr, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104HBS0 Installed door gasket. Op test ok

Near Wood St, Willoughby, OH 44094
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: ui not allowing selections, Upon arrival ui was not allowing selections. found error code f5e1(lid switch fault). Installed lid lock, control, and ui. Ran auto test and calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"

Near Faversham Rd, University Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR GE ZISS48DCASS "Cc unit freezer not coolingCustomer stated it’s only cold, not freezer cold, items are not freezing. Temps in freezer reading 25 degrees. Very little airflow from freezer vent. Found evaporator frozen over. Switched defrost timer in to defrost mode. No amp draw. Pulled defrost timer to check contacts, 2 terminals came off inside connector. Unit will need defrost timer. Able to reconnect terminals inside switch to get unit going again. Advise customer unit will need defrost timer and most likely defrost bimetal. Customer will need to discuss first before moving forward with repair, but will most likely go ahead.

Near Pinetree Rd, Cleveland, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM Installed new part unit tested good

Near Bridgeview Ln, Conneaut, OH 44030
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not coolingFound compressor not running. Ran diagnostics steps 38, 39 and 40, compressor still not running. Spoke with BJ. Went over external connections with soap solution could not locate any leaks. Found low side pressure in a 15 inch vac. Found compressor windings at 25 ohms, 24 ohms, and 54 ohms. Called whirlpool tech line spoke with Joel, he stated it sound like the unit is restricted. Stated it could be at the drier, explained everything was lock ringed in on unit. He stated to start pulling things apart and blowing through them. He also stated it could be the 3 way valve. Spoke with BJ, Checked high side pressure. Found high side in a vacuum as well. Added some r134a to the high side, pressures equalized. Called whirlpool tech line spoke with Austin. He stated because where the process on the drier is located it could be restricted at the cap tube. Needs compressor; ordrng 1 W11025999 (compressor)"

Near Sebor Rd, Shaker Heights, OH 44120
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Replaced part, tested. Ran test 51/52. Good. Op test ok"

Near Remora Blvd, Brook Park, OH 44142
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDE60FXSS0 "Cc unit not powering onChecked power in at outlet, good at 123v, checked power in to control board, good 123v. Checked thermal fuse for continuity, checked good. Reassembled, unit powering on now. Ran daignostics, found codes 9-1 for slow drain, 2-1 for ui stuck key and 6-6 for inlet cold water. Ran diagnostics cycle in entirety. Only code reminding 6-6 for inlet cold water. Ran hot water at sink then wash cycle. Hot water entering unit. Unit is working normally at this time. Advised customer to monitor."

Near Lander Rd, Cleveland, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Cc unit ice maker not dispensingCustomer stated she left earlier in the year, she thought she turned the ice maker off. When she got home it was one large chunk of ice in the ice container. Confirmed one large chunk of ice in the ice container. Steamed ice container free. Removed ice debris from ice chute and container. Showed customer how to turn ice maker off, and advised If she’s not using a lot of ice to periodically dump the ice and start fresh. Op test good."

Near Eagle Rd, Waite Hill, OH 44094
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced top tracks, op test good"

Near Quarry Ridge, Columbia Station, OH 44028
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW2 "Installed control, unit just drains and f6e2 ui cannot hear acu, unit need console; ordrng 1 W11112656 (console)"

Near Woodrow Ave, Parma, OH 44134
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7040DW0 "Customer complaint there is a sound when agitating it was never heard before, ran agitation high and low, no unusual sounds heard, had customer add about 4 towels, ran some water and agitated, customer pointed out sound, there is a small clicking when switching agitation, sound is normal operating sound, unit is operating as designed"

Near Huntington Park Dr, Strongsville, OH 44136
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint washer sounds like an airplane taking off in spin, confirmed found bearings failed, ordering gearcase; ordrng 1 W10811956 (drum assy)"

Near Westlake Ave, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT134TFDM00 "Customer complaint while trying reverse door a screw busted off inside and another spot the anchor was torn from metal on unit, Called tl spoke with Bruce, wpl to inform customer on next steps"

Near Rosalee Ln, Strongsville, OH 44136
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Customer complaint left door hinge broken, confirmed, found plastic on lid broken holding hinge receiver, replaced with parts sent, op test good"

Near Webster Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER MAYTAG MEDB835DC4 Installed motor and control and blower and replaced belt OP Test Ok

Near Marteney Ave, Kent, OH 44240
Dan H.

Dan H.

WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint that the door will not unlock, confirmed, ran diagnostics no error codes found, unlocked door, ran test cycle, door locked unit completed test cycle, door unlocked, op test good, if problem should reoccur unit will need new control"

Near Belvoir Blvd, South Euclid, OH 44121
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS342FIAB04 "Customer complaint ice maker not working and red light for it is blinking, confirmed no ice, blinking is normal and stoped once ice bin is present, found im failed, quoted to replace, customer does not want repair at this time; ordrng 1 WPW10445782 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Hilary Dr W, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR KENMORE 253.7031221 "Customer complaint that freezer section door was not sealing,door is completely sealed, unit is operating as designed"

Near Prasse Rd, South Euclid, OH 44121
Brian M.

Brian M.

RANGE WHIRLPOOL WFE550S0HZ1 Cc temps off Ran test bake to 350 and let it cycle found unit to be heating as design and advised to let heat for about 10 min after preheat is done

Near Hudson Rd, Kent, OH 44240
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that they plugged it in and it wouldn’t light up it’s just staying still, plugged unit in, ran diagnostics found f7e9(locked rotor) and f2e1(stuck key), ran test cycle, unit is not spinning, looked under unit, unit was in a flood(see pics), flood damage is not covered under warranty"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dw not draining, found water in tub, started cancel/drain unit drained, filled unit and drained again, unit operating as designed, advised customer to make sure drain plug is not installed in sink drain as this would prevent unit from draining properly"

Near North Royalton, OH 44133
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE234GPS0 "Customer complaint that door does not easily close and upper rack slides out and spotty dishes, leveled unit, op test good , advised customer to use rinse aid and run the hot water in the sink before starting"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KUDS30IXSS8 "Customer complaint of no power, no buttons on user interface are working, 120vac to control , reset connection to user interface, buttons working now, if problem should reoccur unit will need new user interface"

Near Warrington Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint that unit is not cooling properly, Yoder loop is hot to touch, found condenser fan blade no on fan motor, installed, op test good"

Near Chapelside Ave, Cleveland, OH 44120
Brian M.

Brian M.

DRYER MAYTAG MED6630HC1 Cc of noise Found noise coming from vent hose Added screw to vent to stop vibration noise Op

Near Forest Glen Ave, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint that unit dispenses room temperature water, fresh food section temperature at 41 degrees, freezer section temperature at 5 degrees, unit is operating as designed"

Near Rosewood Ave, Cleveland, OH 44105
David R.

David R.

RANGE WHIRLPOOL WFE540H0AS1 "Cc bake not working. Found bake element starting to break and crack in half. Checked voltage from control to element, good. Temp sensor in range at 1083 ohms. Ordering bake element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Mulberry Chase, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR IKEA IX7DDEXGZ003 "Customer complaint that unit is not making a lot of ice, found ice bin full, unit is operating as designed"

Near Clarence Ave, Lakewood, OH 44107
Jason N.

Jason N.

RANGE WHIRLPOOL WFG520S0FS0 Turned gas to unit back on. Tested cooktop. Good ignition and flame. Op test good.

Near Water St, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran test cycle, incoming water temperature at 90 degrees, glasses filled, advised customer that they need to run hot water in the sink before starting, unit is operating as designed"

Near W Walnut Ridge Rd, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 86 degrees, freezer section temperature at 85 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 WPW10507886 (Compressor)"

Near W 95th St, Cleveland, OH 44102
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace the parts and all parts from other tub to new them ran calibration check for any leaks found none,opt test ok"

Near Chestnut Ridge Rd, Elyria, OH 44035
Joe O.

Joe O.

OTR MICROWAVE KITCHENAID KMHC319EBS3 Installed magnetron and diode. Tested. Op test ok

Near Woodstar Ln, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Cc unit not filling with waterCustomer stated he replaced water inlet valve and float switch already, did not fix. Ran wash test, no water entering unit, wash motor started immediately. Checked connections on water valve and float switch. Found contacts just slightly off on float switch, not reading switch. Ran wash test, unit filling with water and washing. Op test good."

Near Higley Rd, Rock Creek, OH 44084
Jeff M.

Jeff M.

RANGE MAYTAG MGR6600FZ Installed new part unit tested good

Near Chestnut St, Geneva, OH 44041
Jason N.

Jason N.

FREEZER WHIRLPOOL GAFZ30FDGB01 "Cc unit not freezingCustomer stated it’s only semi freezing items, not complete freezing.Found frost buildup on evap cover. Evaporator semi frozen over, defrost thermistor partially hanging off suction line. Steamed evap, and secured thermistor back onto suction line. Set unit to deep freeze setting, advised customer to allow 24 hrs and to check product to see if it’s frozen. Op test good."

Near Sherman Rd, Chardon, OH 44024
Joe O.

Joe O.

DRYER GE GTDX200EM1WW Cc: dryer needs cleaned outPulled dryer apart. Dryer was clear of build up. Op test ok

Near Cedarbrook Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7500GW0 Installed new part unit tested good

Near Center Rd, Austinburg, OH 44010
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM5 "Customer complaint dishwasher dripping sometimes from front and inspector stated an air gap must be installed, drain hose did not have drain loop, installed drain loop, according to installation instructions unit does not need an air gap if 20” from floor to drain exit, hose drains to garbage disposal not sure why this was needed by inspector, advised to use afresh and or vinegar to clean unit and hoses, found unit not level and leaning forward, counter top is granite and unit is not mounted to counter, only mounted at sides creating a pivoting from screws, advised customer to have a countertop mounting trim kit installed, over time the feet back out allowing bottom to be pushed in when using door, raised feet slightly to pin to counter but will most likely reoccur without proper installation"

Near Grace Ave, Lakewood, OH 44107
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 "Cc: not dryingFound unit had no heat. Disconnected power. Removed rear cover. All fuses and element checked good. Reconnected power unit started heating, and has good air flow. Checked power. Unit is receiving proper power. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Suwanee Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHB2740PP Cc unit not making ice Ran ice maker test Found no issue with valve or ice maker itself Advised to watch

Near Frazier Rd, Garrettsville, OH 44231
Corey L.

Corey L.

RANGE KITCHENAID KFGD500ESS04 "Customer complaint oven leaking gas from back of unit, confirmed, when opening gas valve gas can be smelled strongly from the regulator valve, connections are snug, ordering regulator; ordrng 1 WPW10546238 (valve-gas)"

Near Lorain Ct, Cleveland, OH 44113
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADM1 "Replaced control, op test good"

Near Lake Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER MAYTAG MVWB765FC3 Replaced the latch and control. Brought the control back for return. Ran a calibration. Started a normal cycle. Optest ok

Near E 133rd St, Cleveland, OH 44110
David R.

David R.

WASHER MAYTAG MGDC465HW0 "Customer had questions about the timer, normal when moving around. Also door striker was tight, loosened up. Did not need timer. Op test ok"

Near Winesap Dr, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Same problem as last time. Found debris clogging up drain tube. Cleared out, also clear under evap and ice that was on bottom of FZ floor. Saw customer had spilled food in FF, told them they will have to clean out other wise probe, will happen again. Op test ok"

Near Twin Creeks Court, Independence, OH 44131
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL GMH5205XVS0 "Cc unit codes f7 and does not heatCustomer states when tryin to heat, it will run for 5 seconds then stop and code f7. Ran heat test with water, confirmed magnetron powering up then coding f7 after 5 seconds. Found service pointer W10474753 for F7, magnetron overheating. Replace magnetron using magnetron kit. No evidence of pitting or overheating of waveguide. Unit needs magnetron kit. Customer not repairing at this time, estimate only."

Near N Pointe Dr, Pepper Pike, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL MAH6700AWW Installed water valve. Ran test cycle. Op test ok

Near Cheltenham Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE320M0ES2 Installed new part unit tested good

Near Adams Rd, Kingsville, OH 44048
David R.

David R.

REFRIGERATOR AMANA AFD2535DEB "Cc not cooling. Both sections 77*. No frost pattern. Pulled out, compressor making funny noise. Tested pressure. No restrictions, low side leak. Sealed system job. Do not order parts. ; ordrng 1 12002041 (kit,evap ) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Silver Tree Trail, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 Installed new part unit tested good

Near OH-167, Pierpont, OH 44082
Jeff M.

Jeff M.

WASHER MAYTAG PAVT234AWW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Willoughcroft Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near River Dr, Eastlake, OH 44095
Corey L.

Corey L.

COOK TOP KITCHENAID 1234 "Customer complaint the burner is way better and lights about 8 out of 10 times compared to before 2 of 10m customer wanted to make sure the spot she was cleaning on burner cap was correct to help make better, yes, customer also had questions about oven"

Near W Clifton Rd, Lakewood, OH 44107
Corey L.

Corey L.

DRYER MAYTAG MED6630HW0 "Customer showed pop, cc dryer not heating, confirmed, found unit only getting 120v, advised customer to contact an electrician to check power to unit"

Near Northland Ave, Lakewood, OH 44107
Brian M.

Brian M.

DRYER MAYTAG MEDX500XW0 Cc of noise Found noise coming from idler pulley Replaced using truck stock Ran test cycle op; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Sylvan Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 "Replaced all parts. Ran auto test, pass. No leaks on unit. Op test ok"

Near Detroit Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR GE PSS29NGNABB Unit is leaking from water valve. Will need water valve. Customer will not repair.

Near Truxton Pl, Avon, OH 44011
Jason N.

Jason N.

WASHER WHIRLPOOL LSQ9549PW5 Installed lid switch. Ran wash cycle then spin and drain cycle. Op test good.

Near Belvoir Blvd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

STACK W/D WHIRLPOOL FFLE3911QW0 "Cc that the unit is taking over 30 min agitating . Ran a normal cycle, pass. Unit wash , spins and drain the water out. Couldn’t duplicate issue. Unit working as design. Cust said that the old unit use to take 30 min a cycle , Advice cust that he cannot compare old unit with new, that now units takes about 55 min to 1 hour and 30 min depending what cycle you choose."

Near Detroit Rd, Westlake, OH 44145
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HPS0 Customer never received adjuster Cc upper rail sagging Found adjuster broken Needs adjuster kit ; ordrng 2 WPW10546503 (adjuster)s

Near Emerald Ave, Streetsboro, OH 44241
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "CC that the freezer is not cooling. Fz35* ff48*. Removed the evap cover frost pattern on half of the evap. Checked pressure low side -10psi. High side 80 psi. Equalized at 40 psi. Added Freon checked with soap for bubbles, no leaks. Called t/l Andrew unit is non repairable."

Near E 148th St, Cleveland, OH 44110
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF550SAAB CC that the unit is not starting. Confirmed when starting would not do anything. Dishwasher is not secured in place. Checked power at the control 120 volts. Put unit back together started operating.

Near Farnhurst Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not starting a wash on auto cycle will not fill but will fill but then do nothing, ran diagnostics found shifter fault, cleared, unit not agitating or spinning in test mode, shifter failed, replaced actuator, op test good"

Near Dearborn Ave, Cleveland, OH 44102
Dan H.

Dan H.

DRYER KENMORE 110.683327 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heated, good airflow outside, unit is operating as designed"

Near Beechwood Dr, Wickliffe, OH 44092
David R.

David R.

RANGE JENN-AIR JGS8850BDS Cc bake not working. Found ignitor ash white and chipped. Replaced from t/s. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock

Near Regency Dr, Parma, OH 44129
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5200VQ2 "Cc unit will not drain Found gearcase seized will not move Needs gearcase clutch and brake assembly Est only ; ordrng 1 3360629 (gear case) and 1 285785 (clutch) and 1 W10820043 (brake & drive tube) and 1 WP8577374 (seal-shaft), used 1 SHIPPING (shipping and handling) from stock"

Near Olga Ave, Streetsboro, OH 44241
Jason N.

Jason N.

DRYER SAMSUNG DV45H7000GWA2 "Cc unit not starting Confirmed unit will power on but not start a cycle. Found belt loose on drum, belt idler pulley broke apart, disengaged belt switch. Unit needs idler pulley. Replaced using truck stock. Ran op test, good heat and tumble. Op test good.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Brian Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC415EW0 "Technician hecmarie Replaced gearcase and pulley,also ran diagnostics auto test and calibration pass opt test ok"

Near Dover Center Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced control. Brought core for return. Op test ok

Near Lake Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER SAMSUNG DV48H700GWA2 Installed new part unit tested good

Near North Ave, Geneva, OH 44041
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced harness on evap including fan. Op test ok.

Near Walker Rd, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER HOT POINT HDA3600H35BB "CC that the unit keep washing and never stopped. Drained the water. Raised the drain hose above the sink. Started a cycle water is not getting pushed threw the pump. Will need a pump and timer. ; ordrng 1 WD21X10476 (Timer) and 1 WD26X10051 (Pump and motor), used 1 undefined (Shipping) from stock"

Near Gordon Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER GE GDF570SGJ0BB Installed water valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Walnut Ridge Trail, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JCD2389GES "Installed inlet water valve and compression sleeve and nut. Turned water on, checks for leaks, no leaks. Tested water dispense. Op test good."

Near E Glengary Cir, Cleveland, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL GR2FHMXPS03 "Cc frost building up a little on evap cover and food. Found gaps in FF gasket. Silicone and steamed gasket/hot gun. Conformed back to normal, let sit for half an hour without opening. Make sure to close door tightly. Op test ok"

Near Regency Dr, Parma, OH 44129
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WML75011HZ4 "Customer complaint mw turntable not staying on, found glass channels and or coupler barely biting and falls off the more weight on turntable, customer can install parts * no need to schedule return visit; ordrng 1 W11096343 (support) and 1 W11291538 (TURNTABLE)"

Near Ames Rd, Cleveland, OH 44129
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFW2055FRZ00 CC that there is water constantly going into the drain pan. Found the fill tube to the ice maker pinched causing the water to go into the drain pan. Steamed out evap. Adjusted the fill tube. Cycled ice maker. Optest ok

Near W 7th St, Brooklyn Heights, OH 44131
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS03 Customer showed pop took pic Cc door not lining up Found right upper hinge mounting holes not lined up properly Called and spoke to whirlpool and video chatted as well Unit will be sent out for product replacement; O-emld tckt

Near Lakeview Ln, Chagrin Falls, OH 44022
Jason N.

Jason N.

MICRO/OVENCOMBO KITCHENAID KEMS308SSS05 "Cc unit error message and then no workingCust stated an error message popped up and then the unit stopped working. Ran diagnostics, found code f6e0 for lost communication. Ran bake test and then mw heat test. Oven bake test checks good, mw display working but no light or operation. Checked all connections according to tech Service pointer 4317464. All checked good. Pointer states to replace both microwave appliance manager and Wide interface board. ; ordrng 1 WPW10237644 (harns-wire5723) and 1 WPW10350780 (cntrl-elec15740) and 1 WPW10460454 (cntrl-elec15828), used 1 SHIPPING (shipping and handling) from stock"

Near Legacy Dr, Highland Heights, OH 44143
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that the unit is not started. Ran diag F7E5 – SHIFTER FAULT, F1E2 – MOTOR CONTROL FAULT, F1E1 – MAIN CONTROL FAULT. Checked underneath found there was a flood. Took pic Will need a gearcase, shifter, belt, motor, wire harness, control, drain pump and capacitor ; ordrng 1 W10919003 (Drain pump) and 1 W11255272 (Gearcase) and 1 W11239857 (Belt) and 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W10913953 (Shifter) and 1 W10721967 (Cam) and 1 W11170317 (Control) and 1 W10903246 (Harness)"

Near Lincoln Ave, Cleveland, OH 44128
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc unit making a noise Found noise coming from cam Plastic cam was not seated properly in position and caused its to damaged the cam Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10721967 (PULLEY) from stock

Near Clement Ave, Maple Heights, OH 44137
David R.

David R.

WASHER WHIRLPOOL WDF510PAYS6 "Cc unit not working. No burns or any signs on control, 120 not coming to control. Took off panel to look at wiring. Black wires was not in the wire but. Cut power, put new wire nuts on. Turned power on. Lights came on, tested , ran diagnostics. Good. Op test ok"

Near Mariana Dr, Parma Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY04 CC that the unit is not cooling. Ff 70 Fz 70. Compressor and fans are running. No frost pattern on the evaps. Unit is still under manufacturing warranty. Will need a compressor and ff evap. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10779331 (Compressor)

Near Heron Bay, Avon Lake, OH 44012
Corey L.

Corey L.

RANGE MAYTAG MGT8800FZ00 "Replaced switch membrane, op test good"

Near Ames Rd, Cleveland, OH 44129
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MTF2142MEB00 CC that the cover in the back of the ff is not staying up. Found the tab to the diffuser is broken. Will need a new diffuser. Part is no longer available. ; ordrng 1 2176281 (Diffuser)

Near Haskell Dr, Bratenahl, OH 44108
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ET1LFKXKS03 Cc of unit leaking inside Found drain tube clogged Cleared drain tube OP Test Ok

Near Mapleboro Ave, Maple Heights, OH 44137
Dan H.

Dan H.

WASHER WHIRLPOOL LSQ9659PW4 "Customer complaint that unit stopped mid cycle and a burning smell, found lid switch and harness burned/melted, unit needs new lid switch and harness, harness is no longer available ; ordrng 1 WP8318084 (Lid switch) and 1 3957277 (Harness)"

Near Whitman Ave, Cleveland, OH 44113
Joe O.

Joe O.

WALL OVEN WHIRLPOOL WOS11EM4EB01 Cc: blower fan continues to run after unit is shut offAdvised customer the blower is designed to run until unit gets below a set temperature. Ran test bake. Op test ok

Near Pendley Rd, Willowick, OH 44095
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GS6NBEXRS00 "Cc unit leaking Found filter head cracked and dumping in the evap tray Needs filter head ; ordrng 1 WPW10121138 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Arthur Rd, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR MAYTAG MSS25C4MGZ00 Cc: not dispensing iceFound ice ice build up in auger. Removed ice build up. Tested. Op test ok

Near Mayfield Rd, Chardon, OH 44024
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 "Cc: stops, makes noise and doesn’t want to start againFound error code f6e3(communication error) f6e2(communication error) f9e2(water ring dented). Ran auto test and calibration. Unit fills washes and drains. Needs control and uiCustomer was not home. Kim’s mother in law was home. Diagnosed unit could not contact customer to go over what was needed. Customer to contact if they want to repair."

Near E Maple Rd, Jefferson, OH 44047
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503EBS01 Installed door. Op test ok

Near Garrison Rd, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS01 Installed right side ff gasket. Op test ok

Near Lake Rd W, Ashtabula, OH 44004
Joe O.

Joe O.

DRYER MAYTAG MGD6630HW0 Customer only received the steam valve. Re ordering thermistor and harness; ordrng 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)

Near Tallow Tree Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Cc unit condensation in ff section and running to bottom and freezingCustomer showed pop.Found condensation buildup in ff section, droplets and frozen around air vent. Found left side ff door gasket not making contact with cabinet. Customer states she had door switched by installers. Steamed gasket pliable and stretched to make good contact with cavity. Cleared condensation and ice from ff section. Advised customer to allow approx an hour for gasket to cool into place. Op test good."

Near Marcum Blvd, Willoughby Hills, OH 44092
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4950XW0 "Customer complaint of loud noise and not spinning, ran diagnostics found f0e5(off balance) error code, unit spins, unit makes loud grinding when agitating, found gearoil all over under unit, unit needs new gearcase, customer does not want repair ; ordrng 1 W11132267 (Gearcase) and 1 undefined (Shipping)"

Near Franklin Blvd, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint that doors are uneven, leveled unit , op test good"

Near Alber Ave, Parma, OH 44129
Brian M.

Brian M.

RANGE MAYTAG MGR6600FB1 Cc unit just sparking in oven Found unit able to ignite but spark does not shut off Replaced listed parts OP Test No good Needs dsi board ; ordrng 1 W11162730 (module-spk)

Near Fairway Ave, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR AMANA ABB2224WEW2 "Customer complaint of ice build up in freezer section , found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (Drain tube) from stock"

Near Dawnwood Dr, Parma, OH 44134
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc not cooling, doors messed up, frost on evap, noise in FZ. Found right foot on FF collapsed and hinge went through bottom, gasket on the door is ripped, since door broke down it has scrapped on FZ door. FZ door won’t close, slide rails aren’t functioning correctly. Icemaker fell and snapped from connections. Basket in FZ is also chipped where it connects into to hold it together. Noise is coming from a FZ fan, frost is on evap cover because warm air is getting through to the inside through gaps in gasket on FZ food and right FF door. Mullion is sticking and not closing. Will needs doors, mullion rail, slide rails, motor evap fan, Icemaker would set as 2 job count ; ordrng 1 4317943 (icemaker only) and 1 LW10413519 (dor-fip ms) and 1 LW10433608 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WP627792 (arm-shut) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide) and 1 WPW10464673 (motor-evap) and 1 WPW10624450 (rail-mulln)"

Near Porter Rd, North Olmsted, OH 44070
Jason N.

Jason N.

WASHER WHIRLPOOL WFW6620HC0 "Installed ui console. Op test no good. Unit will not start a cycle, will display PF. Hookup killawatt to outlet, voltage reading 106-108v. According to wp techline on last visit out, min voltage for operation is 108v, but his suggestion was to replace the UI console for non functionality. Customer states again unit will work in the evenings and at night, almost never during the day. Advised her again, this most likely a power issue. Had her snap a pic of killawatt showing 107v at the unit to show to an electrician. She is having electrician out again. ; saved tckt"

Near Allegheny Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cc lights not working, intermittently, sometimes working. Customer said had a power outage. Lights flickering and FZ not working. Depending on when opening up door, they might be dim or all the way lit. 120 going through to lights. Will needs lights. do not order parts ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light ), used 1 SHIPPING (shipping and handling) from stock"

Near Vita Ln, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that lid is not locking on normal wash , ran diagnostics no error codes found, lid locks and unlocks, explained to customer that the unit does not lock until it reaches the rinse and spin cycle, unit is operating as designed , ran entitlement for purchase date"

Near Douglas Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER MAYTAG MVW8230HC0 "Customer complaint that unit is making a loud clicking noise and buttons are not working all the time, confirmed, noise is coming from rotor changing directions, touch buttons are not responding, unit needs new control, user interface , rotor, motor, and clutch; ordrng 1 W11426291 (Cntrl) and 1 W11413410 (User interface) and 1 W11195971 (Motor) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor)"

Near Spring Rd, Cleveland, OH 44109
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is still freezing food in fresh food section , fresh food section temperature at 45 degrees, blocked air channel with foil tape, advised customer to monitor"

Near Drury Ln, Mayfield Heights, OH 44124
Dan H.

Dan H.

DRYER WHIRLPOOL WGD75HEFW0 "Customer complaint that unit sounds like a truck, vibrating noise is cause by lint stuck to blower wheel, cleaned blower wheel, no noise, op test good"

Near Fay Dr, South Euclid, OH 44121
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Door handle is also broken, ordering handle; ordrng 1 W10894054 (Handle)"

Near Warrensville Center Rd, Maple Heights, OH 44137
Jason N.

Jason N.

WASHER AMANA NTW4600YQ1 "Cc unit bounces all over Cust states vibration really bad when doing a load of clothing. Checked tub suspension. Springs very weak, tub bouncing multiple times on spring check. Unit needs suspension springs. Customer not repairing at this time, estimate only, may call office if he decides to move forward with repair."

Near Meadowlawn Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER WHIRLPOOL WGD5620HW0 "Customer complaint of f3 error, ran diagnostics found f3e3(inlet thermistor open or shorted) error code, unit is stacked inside of a closet, unit will need two tech to complete repair;

Near Meadow Ln, Solon, OH 44139
Corina B.

Corina B.

RANGE AMANA ARG7800E CC that the back left burner does not ignite. Confirmed the igniter does not spark. Switched the front and back burner head no spark from the back. Will need a new wire. Part is no long available ; ordrng 1 WP7504P109-60 (Burner head) and 1 Y0316742 (Harness) and 1 Y0316743 (Harness)

Near Haskell Dr, Bratenahl, OH 44108
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed thermostat, op test good"

Near Bennington Blvd, Middleburg Heights, OH 44130
Corey L.

Corey L.

RANGE WHIRLPOOL JGS8860BDP "Replaced glass gasket, found right burner orifices both clogged with build up, cleaned orifices, op test good"

Near Hilliard Blvd, Westlake, OH 44145
Corey L.

Corey L.

WALL OVEN WHIRLPOOL RBD275PRQ00 "Customer complaint of loud noise and display dims when baking, confirmed, noise coming from cooling fan, control with display needs replaced as well to remedy fade, control 8303883 discontinued, quoted for WP4451664 fan replacement, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"

Near Dines Rd, Novelty, OH 44072
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT311FFFH00 Installed new part unit tested good I also added some foil tape on the return vents to restrict the airflow

Near Norwood Dr, Ashtabula, OH 44004
Jason N.

Jason N.

DRYER WHIRLPOOL WGD8500DC4 Installed thermal fuse. Ran several timed dry op test. Good flame each time. Good airflow at vent outlet. Op test good.

Near Hidden Valley Dr, Willoughby, OH 44094
Jason N.

Jason N.

FREEZER UPRIGHT KENMORE 253.4473311 Installed thermostat control. Unit starting to cool. Op test good. Advised customer to allow up to 24 hrs for unit to return to normal temps.

Near Hidden Valley Dr, Kirtland, OH 44094
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit doing the same thing, stopping in mid cycle, not draining with electrical smell. Customer also stated it was leaking under sink. Ran diagnostics, found code f6e4 for float switch open and f5e1 for door stuck open. Ran wash cycle, then cancel drain. Unit draining normally, checked under sink drain connections, no leaks found. Ran diagnostics cycle, all functions passed, no codes at end. Replaced drain pump on suspicion that it may be an intermittent drain pump operation.; used 1 W10876537 (PUMP-DRAIN) from stock"

Near Summit Dr, Mayfield Heights, OH 44124
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced the tub and cover. Optest ok

Near Muriel Ave, Cleveland, OH 44109
Brian M.

Brian M.

WASHER WHIRLPOOL MHW7100DW0 Installed tub Ran auto test OP Test Ok

Near Creek View Tr, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.65oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895710 (COUPLER), 1 W10895713 (COUPLER), 1 W10895724 (COUPLER), 1 W10896689 (COUPLER), 1 W10896690 (COUPLER), and 1 W10896710 (COUPLER) from stock"

Near Sebor Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB329DMBW01 "Reversed fresh food section door, op test good"

Near Royal Ridge Ln, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that drawer is stuck, confirmed, removed drawer, no damage to track or drawer, reinstalled, op test good"

Near Eventide Dr, Parma, OH 44129
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit goes into wrinkle guard even with switch offChecked all contacts on timer, checked contact on wrinkle guard switch. All contacts in are in proper open or closed positions when wrinkle guard section is reached. Timer motor still powered on, but motor is not energized through wrinkle guard switch. Unit is working as designed."

Near Erich Dr, Willoughby Hills, OH 44092
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Cc unit leaking Found ff section leaking from drain tube being clogged Cleared drain OP Test Ok

Near Countryside Dr, Chagrin Falls, OH 44022
Corey L.

Corey L.

WASHER WHIRLPOOL MVW6230HW0 "Customer complaint washer paused and didn’t complete cycle but clothes were removed and tried now washer is working, ran diagnostics found f0e9 ob pause and f0e5 ob load, cleared, advised customer only 6-7 bath towels average with 1-2 tbsp he detergent, advised to spread clothes evenly and with like materials, unit is operating as designed"

Near Stafford Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR KENMORE 596.7238341 Cc unit still not working correctly Found thermistor in freezer to be reading open Inspected thermistor Found thermistor not connected properly Corrected connection Seems to be working better Advised to watch for 24 hours

Near Fernwood Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that there is frost in the freezer and the ff is not cooling. Found frost in the freezer. Gaskets are good. Steamed out the freezer. Optest ok

Near Lakeland Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC3 Installed new part unit tested good

Near Fairview Dr, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced parts. Set temps back to normal. Set to 8 hour defrost per techline. Give 24 hours to return to normal temps. Op test ok

Near Wheaton Pl, Olmsted Township, OH 44138
David R.

David R.

COOKTOP ELE KITCHENAID KGCC566RBL07 "Cc knobs not centered. Moved valve over a little bit, repositioned it to center. Checked FL burner for customer, checked office, clear. Turned down flame a notch, other than that everything checks good. Op test ok"

Near North Ridgeville, OH 44039
David R.

David R.

DRYER AMANA NED4655EW1 "Cc of noise and heat. Unit is heating good, checked outside vent, good. Put in different cycles and testing good. Noise, found some kind of debris stuck inside seal on drum, so every time it turned the debris was scrapping up against the metal. Rollers we going bad and sticking. Replacing dryer kit from t/s. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Bradley Rd, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced the hinges, nameplate, cam, and gasket. Optest ok"

Near Bradley Rd, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed new water filter head, found water pressure from house low, advised customer that they need a plumber to repair, unit is operating as designed"

Near Sunset Oval, North Olmsted, OH 44070
David R.

David R.

WASHER MAYTAG MVWB765FW0 Replaced parts. Ran test 51/52. Found F5-E2 lid lock malfunction error code. Replaced from t/s. Op test ok; used 1 W10810403 (LID LATCH) from stock

Near Bur Oak Dr, Westlake, OH 44145
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW2 "Customer complaint washer not turning on after randomly drain pump kicked on so it was unplugged, plugged back in and nothing worked, confirmed not letting into diagnostics, found led on control out, power is good to board, unit needs new control; ordrng 1 W11112658 (cntrl-elec)"

Near Woodrow Ave, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed the dampened. Optest ok

Near Laramie Dr, Rocky River, OH 44116
Joe O.

Joe O.

RANGE MAYTAG MGC7430WB00 "Installed igniter switches. Tested. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Litchfield Dr, Mentor, OH 44060
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced part. Ran diagnostics test mode. Good, all components working. Customer has no rinse aid inside dispenser. Advised with the use of rinse aid and pro dry/ high temp wash will aid in the washing and drying process. Op test ok"

Near Chelsea St, Avon, OH 44011
Corey L.

Corey L.

RANGE KITCHENAID KOSE500EBS04 "Customer complaint oven makes a metal scraping noise sometimes, started bake for 350, let unit preheat while repairing dw, no noise heated entire 45 minute visit, unable to duplicate the issue"

Near Graylock Dr, Willoughby Hills, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT519SZDW05 Replaced parts. Freezer is set to Max keeping more air in FZ. Give time for it to return to normal temps. Op test ok

Near Pasadena Ave, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR KITCHENAID K2TREFFWWH00 "Cc unit not cooling properlyCustomer stated ff section is warm and only a few things in freezer are frozen. Found unit evap fan not running, frost buildup In rear of freezer, no airflow to ff section. Checked power in to fan motor, good at 119v. Unit needs evap fan motor. ; ordrng 1 WPW10189703 (motor-evap6800), used 1 SHIPPING (shipping and handling) from stock"

Near Shaker Blvd, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced wire harness. Optest ok

Near Lorain Ave, Cleveland, OH 44111
Dan H.

Dan H.

DRYER WHIRLPOOL MED5630HW1 "Installed new control, op test good"

Near Amberley Ave, Cleveland, OH 44109
Jason N.

Jason N.

WASHER WHIRLPOOL WFW8620HW1 "Cc unit not cleaning clothesCustomer states it doesn’t do a good job of cleaning clothing, still seems dirty at the end. Ran diagnostics, found code f0e2 for oversuds. Asked customer about detergent use and wash options. Using tide free and clear in load an go dispenser. Stated she has been adding to single dose dispense and it seems to be a little better. Advised she will oversuds if she is using both dispensers. Ran diagnostics test, found water not recirculating back into tub. Checked filter basket for debris or blockage. Couldn’t find any. Ordering pump assembly.; ordrng 1 W11316609 (pump-water)"

Near Severn Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is leaking, filled tub up completely, drained out, started normal wash cycle unit filled and began washing, no leaks found, customer stated that I didn’t put any clothes in unit and it only leaks when there is a load, I told customer to put a load in, customer stated that he doesn’t have time for that, unable to duplicate the problem, unit is operating as designed"

Near Lori Dr, Bedford Heights, OH 44146
David R.

David R.

REFRIGERATOR KITCHENAID KSSS36FTX00 "Replaced part. Tested. Good. Wall was scrapped in process. Even with feet up all the way, Front and Rear. Tight fit. Let customer know. Have pictures, sending over to office. Unitnis good, give 24 hours for temps to return to normal.; O-emld tckt"

Near Mark Dr, Broadview Heights, OH 44147
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8040DW4 Installed control and lid lock. Ran auto test and calibration. Op test ok

Near Robinson Rd, Chardon, OH 44024
Brian M.

Brian M.

WASHER MAYTAG MHW8630HC0 Cc unit leaving water in dispenser Found error for f0e2 Found service pointer W11446112 states to replaced control because unit may Not be dispensing proper amount of soap Needs control board ; ordrng 1 W11322884 (cntrl-elec)

Near Charlton Ln, Novelty, OH 44072
Brian M.

Brian M.

RANGE MAYTAG MGR5775QDS "Cc broil not working Found gas valve open Needs valve and broil igniter Replaced Valve is under warranty ; ordrng 1 12002604 (regulator) and 1 12400035 (igniter,oven)"

Near W Summit St, Chagrin Falls, OH 44022
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc dryer door hard to closeCustomer states door if hard to latch, customer is elderly. Replaced door catch and strike using customer supplied pre Id parts. Squeezed strike together slightly to allow easy entry into catch. Customer satisfied. Op test good."

Near E 337th St, Eastlake, OH 44095
Jeff M.

Jeff M.

DISHWASHER KENMORE 66513443412 There is a piece of plastic stuck underneath the water float

Near Chapel Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Put the unit in diagnostics wasn’t able to find a noise or determine an issue unit tested good

Near Burton St, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FC3 Customer was having issues on loading procedures of the washer explained the proper loading procedures and soap usage unit tested good

Near Noble Ct, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW2 "Customer complaint that unit doesn’t wash, makes grinding noise and no water flows in it, ran diagnostics found f8e1(long/no fill) error code, found water turned off, turned on, started normal wash cycle"

Near Monticello Blvd, Cleveland Heights, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 Cleared ice build up Installed fan and thermistor OP Test Ok

Near Duxberry Dr, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 "CC that the unit stops mid cycle. Ran diag F8e0 Long Fill, f7e0 power loss. Checked the water, good. Drain hose, good. Called t/l to replace the air hose. ; ordrng 1 WP353244 (Hose) and 1 W11172234 (Water valve)"

Near Country Way, Strongsville, OH 44149
Joe O.

Joe O.

RANGE WHIRLPOOL WFG505M0BW2 "Cc: once oven gets to temperature the oven will not light, sometimes if the burner is on it will start right back upFound igniter only pulling 2.65 amps. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock"

Near River St, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JCB2388ARB "Installed inlet water valve. De iced ice maker, steamed out fill tube. Ran manual harvest on ice maker, unit indexed and filled with water. Op test good."

Near Quail Cir, Kirtland, OH 44094
Jason N.

Jason N.

RANGE WHIRLPOOL WFG520S0FS0 "Cc unit bake not workingCustomer stated just bought it a week ago, showed popRan bake test, no spark. Checked voltage out from dsi board when in bake, 0v. Checked broil from dsi, good voltage at 10.7v dc. Unit needs dsi board."

Near Water St, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSO36QMB01 "CC that the unit is not cooling then starts cooling. Freezer is set at 0 and reading 9. Temp in freezer is 0. Will need a main control. ; ordrng 1 W10818296 (Control), used 1 undefined (Shipping) from stock"

Near Hilliard Blvd, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFF2258VEB5 They bought a used fridge. It looks like the things gone through a flood nothing works you open the door the fans turn on close the door the fans turn back off if you leave the door open long enough The display goes out will not turn back on the power cords been cut and re-splice the wires for the molding strip that come out of the cabinet to the door it’s all been taken apart and looks like it’s missing a wire. I just told them it’s not worth it. They only paid $400 for it. I told them some things to watch out for if they’re buying another used one.

Near Ninevah Rd, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHB01 Cust never received the parts. The cover is missing a screw. ; ordrng 1 WP8281196 (Screw) and 1 W11173719 (Housing) and 1 WP12466115SP (Switch)

Near Stanfield Dr, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit not making ice like it should Found ice in mold Ran ice maker test Found error e5 and e2 Needs ice maker ; ordrng 1 W11294907 (icemaker)

Near Willowbrook Dr, Reminderville, OH 44202
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7120HW0 "CC that there is a fault code f9e1. Ran diag f9e1 long drain f1e2 motor drive module over voltage, checked the drain pump hot to touch. Can here the pump trying to start. Will need a new pump; ordrng 1 W11396717 (Drain pump)"

Near Van Aken Blvd, Shaker Heights, OH 44120

View More