Near Madison, OH 44057
Joe O
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FRS26R4CBC "Cc: not coolingFound temps in ff section at 54 degrees, freezer at 18 degrees. Found good frost pattern on evap. Found evap fan not running. Found evap fan is receiving proper power. Needs evap fanCustomer does not want to repair at this time; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced the led lights. Optest ok. ; ordrng 1 W10695459 (Module)
Near Westlake, OH 44145
Marie V
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL KDTM354DSS5 Replaced User interface . Op test okCust still wants main control to be replaced ; O-emld tckt
Near Painesville, OH 44077
Joe O
Job Details: 02/08/2021
WASHER MAYTAG MVWX655DW2 "Cc: noisesFound no stored error codes. Found belt slipping, gear case leaking oil. Found cam slipping. Needs gear case, cam and beltBelt shows out of stock, office to reschedule; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley)"
Near Cleveland, OH 44109
Marie V
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KFXS25RYWH2 Called whirlpool tech line spoke Joel. ask me to order the bail arm on ice maker and user interface if is not reading the finger. Will order parts. ; ordrng 1 WPW10378254 (Arm-shut) and 1 WPW10351019 (Extension) and 1 WPW10434052 (Ui)
Near Mentor, OH 44060
Jason N
Job Details: 02/08/2021
REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit not coolingFound ff section at 40 degrees, freezer reading 25 degrees. Checked frost pattern on evaporator. Found ice ball on cap tube, coils bare. Unit has refrigerant leak. Unit needs sealed system repair. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 Wpw10143759 (Uv drier)"
Near Madison, OH 44057
Joe O
Job Details: 02/08/2021
DRYER WHIRLPOOL WED4616FW0 Installed timer. Ran test cycle. Op test ok
Near Kent, OH 44240
Brian M
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "Installed ice maker and bin OP Test Ok Customer wanted to order a new door bin No need for return visit ; ordrng 1 242126602 (Door bin), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW8000DW2 Cc unit is loud during spin Found gearcase can not get washplate off Needs gearcase and washplate ; ordrng 1 W10752283 (washplate) and 1 W11455453 (Gearcase)
Near Mentor, OH 44060
Jason N
Job Details: 02/08/2021
WASHER GE GTW720BSN0WS "Cc unit still off balance.Ran diagnostics, found codes 26 for out of balance in final spin. Checked suspension springs install. Checked basket balance ring location marks. Balance marks in proper location. Unit is level. Ran drain and spin test with 4 large wet towels. Spin and drain test passed. Basket speed and balance normal. Could not duplicate an off balance issue at this time. Advised customer about load sizing and redistribution of load during spin cycle if out of balance conditions occur."
Near University Heights, OH 44118
Dan H
Job Details: 02/08/2021
DRYER MAYTAG MED7230HW1 "Customer complaint that it dont work, started normal dry cycle, unit hummed then shut off, found 240vac from L2- N, 120vac from L1-L2, and 120vac from L1-N, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed"
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS "Customer complaint that doors are uneven, leveled unit, op test good"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ The neutral wire was loose op tested good
Near Ravenna, OH 44266
Brian M
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW4955HW1 Cc of noise still Ran test load with exactly what he had in it from when he heard the noise Let run for 22 min found clutch kit not engaging properly Needs shifter and cam kit ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Near Bay Village, OH 44140
Marie V
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)
Near Westlake, OH 44145
Marie V
Job Details: 02/08/2021
REFRIGERATOR GE n/a "Cc that the temp on unit changes and does not keep temp. Took temp on freezer found 5* and 49 on fresh food section unit is set at the coldest temp. 4404136534. Check evaporator has frost pattern more than halfway. Condenser fan is running, evaporator fan is running ; ordrng 1 WR49X10273 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of temps in fridge are high Found temps in freezer to be at 3 with product in it found fridge section at 42 with no product in it Advised that this is normal and to put some bottles of water in and let cool for 48 hours
Near Middlefield, OH 44062
Brian M
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Cc unit not cooling properly Found unit to be in a garage that is not temp controlled Found bottles of water frozen in freezer Advised that unit will not run properly due to temps in the garage Advised to watch and let us know when outside temps warm
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed leds OP Test Ok
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/08/2021
DISHWASHER JENN-AIR JDTSS244GS0 Installed clips OP Test Ok
Near Lakewood, OH 44107
Marie V
Job Details: 02/08/2021
DRYER WHIRLPOOL WED5000DW2 "Cc that the unit is not heating. Check power L1 to N 120V from L2 to N120v and from L1 to L2 240. Turned unit on no heat. Check thermostat is good found heating element open, check vent outside is clear. Replaced heater from T/S. Op test ok; used 1 279838 (ELEMENT), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW5000DW1 I removed the old wash plate. Installed transmission Im not able to install the new wash plate because the splines on the new transmission are deformed needs a new transmission. i attempted to take a picture of the splines on the transmission its really hard to see but its messed up just enough for it not to work.; ordrng 1 W10752283 (Gear case)
Near Mentor, OH 44060
Joe O
Job Details: 02/08/2021
DRYER WHIRLPOOL WED49STBW1 "Cc: long dry times. Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Ran test cycle. Found unit has good heat and air flow. Found vent outside not allowing any air to escape. Advised customer to have venting cleaned. Unit functioning as designed. Op test ok"
Near Painesville, OH 44077
Joe O
Job Details: 02/08/2021
DRYER WHIRLPOOL WGD8000DW Installed rear vent. Ran test cycle. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 02/08/2021
WALL OVEN WHIRLPOOL WOS51EC7HW00 "Replaced control panel, tested, good. Tested bake, good. Working correctly. Op test ok"
Near Chardon, OH 44024
Brian M
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Customer complaint that dispenser is sticking a different company replaced UI paddle and switches Ran about 14 16oz cups of water with out any issues Removed UI and inspected paddle and wires to check that that things where properly placedNo issue found at this time
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2021
WALL OVEN WHIRLPOOL WOD51EC0HW01 Installed UI Ran test bake and tested warm functioning properly OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc Icemaker not working. Checked door, found wires cut through at bottom by hinge,couldve also shorted Icemaker. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 LW10801811 (FZ door) and 1 W10873791 (Icemaker), used 1 1OVRSZ (oversized shipping) from stock"
Near Wickliffe, OH 44092
Jason N
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW3090JW0 "Cc unit knob not working.Customer states the knob doesnt do anything when turned, just beeps. Found unit in control lock mode. Turned control lock off. Tested knob function and program selections. Started wash cycle. Unit is working as designed. Customer instruct."
Near Lakewood, OH 44107
Corina B
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS "Cust showed pop, sent pic. Cc that door was dented. Will need to order new right hand door. ; ordrng 1 W11449026 (Right door)"
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 "Installed ice maker and ice container. Ran manual ice maker harvest test, ice maker indexed properly and filled mold with water. Op test good."
Near Cleveland, OH 44102
Dan H
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new door , op test good , customer complaint about water build up under deli drawer, confirmed, found fresh food section evaporator drain tube clogged and froze over which cracked the evaporator drain pan under evaporator causing water to fill up bottom of fresh food section , unit needs evaporator drain tube cleared and new evaporator drain pan ; ordrng 1 W11457241 (Pan), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW6120HW0 "Installed motor, cam and belt. Customer stated the fabric softener dispenser not working, and that a belt fell off and ended up in the wash. Found the belt was not from the unit. Found fabric softener was shut off. Turned fabric softener on. Ran quick cycle. Found fabric softener is functioning. Ran diagnostics test cycle. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 02/08/2021
OTR MICROWAVE WHIRLPOOL WML55011HS4 "Cc light/fan wont come out, when you press to activate, will not do anything. Confirmed, when pressing light/fan nothing will turn on. Went into diagnostics. Tested fan, good, all modes working. Tested light, good. All modes working. Left control isnt working. Ordering controls. ; ordrng 1 W11220420 (Left control) and 1 W11443147 (Control)"
Near Lakewood, OH 44107
Corina B
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "CC that the unit is not working. Ran diag F4e3 wash motor not running, f7e1 no heat. Checked control. 0 volts going to pump and motor. Will need a control and a pump and motor. ; ordrng 1 W11305308 (Control)"
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/08/2021
WALL OVEN KITCHENAID KODE507EBL00 "Cc unit not powering onChecked thermal fuse, checked good. Checked voltage to control board, only reading 10v, L1 to N. Reading 123v from L2 to N. Pulled unit, Checked power pigtail connection to unit. Found wire nut connection burnt and melted. Cut back to good wire, installed new wire nuts. Powered unit on. Ran bake test on both upper and lower ovens. Op test good."
Near Avon Lake, OH 44012
Corina B
Job Details: 02/08/2021
DRYER WHIRLPOOL WED8000DW3 "CC paint in drum chipping and coming off in large amounts. Air flow coming into the dryer from outside. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Talked to BJ and the paint chipping will not affect the drying. ; ordrng 1 W10626460 (Drum), used 1 1OVRSZ (oversized shipping) from stock"
Near Woodmere, OH 44122
Jason N
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Cc unit freezing product in ff sectionChecked temps, customer had ff section at 42 and freezer temps set to -5. Adjusted temps to 38 in ff and 2 in freezer. Advised customer to allow 24 hours for unit to regulate temps and monitor product in ff section."
Near Avon Lake, OH 44012
Marie V
Job Details: 02/08/2021
RANGE KITCHENAID KSGG700EBS2 Cc that the convection oven setting will always ask for a time cooking. Read owner manual that is normal explain cust how unit operates. Cust will read the owner manual.
Near Maple Heights, OH 44137
Jason N
Job Details: 02/08/2021
WASHER MAYTAG MVWC565FW1 "Cc unit not spinning and draining, making noise.Ran auto test, found agitator spinning when in spin cycle. Unit needs drive hub. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 W10528947 (HUB) from stock"
Near Cleveland, OH 44102
Corina B
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB01 CC that the unit is not cooling. Found a leak on the process stub and the drier is twisted and leaking. Will need a new compressor and drier. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)
Near South Euclid, OH 44121
Corina B
Job Details: 02/08/2021
WASHER MAYTAG MVWB765FW3 Replaced the lid. Optest ok.
Near Strongsville, OH 44149
David R
Job Details: 02/08/2021
MICROWAVE WHIRLPOOL WMC30516HZ0 "Cc not heating. This is a countertop microwave. Talk to Brain, in web inquiry it says unit is not serviceable, replacement only. Called techline to document, Joel. Sent me over to trade care team; O-emld tckt"
Near Brooklyn, OH 44144
Dan H
Job Details: 02/08/2021
DRYER WHIRLPOOL WED7500GC0 "New case damaged in same spots as last part (see pics), reordering case, ; ordrng 1 W11417445 (Case)"
Near Westlake, OH 44145
Corina B
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Replaced control. Compressor kicked back on. Put in new filters. Optest ok brought core back for return ; used 1 SHIPPING (shipping and handling) from stock
Near Brook Park, OH 44142
David R
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHV05 "Cc unit is not making ice, customer said this is his 3rd or 4th refrigerator that Best Buy has brought out, either not working or damaged, customer told me he has already talk to Whirlpool or Best Buy and they said they are sending him a new fridge. As of today, I took pics of dented right door, cracked kickplate. Icemaker is not cycling, twist tray is not moving fully. ; ordrng 1 LW10913407 (Door) and 1 W11284458 (Icemaker) and 1 W11282556 (Grille) and 1 W11223753 (Badge)"
Near Cleveland, OH 44102
Corina B
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced the drain pump. Started a cycle and drained. Optest ok.
Near Westlake, OH 44145
David R
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc upper rack. Rack adjusters broken. Ordering ; ordrng 1 W10712395 (Upper adjuster kit)
Near Berea, OH 44017
David R
Job Details: 02/08/2021
REFRIGERATOR MAYTAG MFI2269VEW5 "Cc they been having a lot of power outages, unit display will flash the inside temp and then go off every 5 mins and repeat, took 2-3 hours for unit to come back on properly by itself. Talk to chad, explained symptoms, agreed on main control. Ordering; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/08/2021
WASHER MAYTAG MHW5630HW0 Installed UI console. Ran UI touch test and started cycle. Unit op test good.
Near Cleveland, OH 44125
Dan H
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not agitating and now just makes noise, ran diagnostics found f0e2(over suds) and f7e1(basket speed sensor fault), found belt slipped off of pulley, pulley is worn out, belt is lodged in motor pulley, unit needs new cam kit, belt, and motor; ordrng 1 W11283592 (Moto) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt)"
Near Painesville, OH 44077
Jeff M
Job Details: 02/08/2021
WASHER WHIRLPOOL MHW5630HW0 Installed the new part op tested good.
Near Painesville, OH 44077
Jeff M
Job Details: 02/08/2021
FREEZER WHIRLPOOL WRX986SIHZ00 I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge. ; used 1 WPW10143859 (Dry plz restock) from stock
Near Strongsville, OH 44149
David R
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Cc a couple of weeks ago unit not making ice, past couple of days ice is being made. Went through diagnostics, no error codes for Icemaker. Ran test 57, good, ice came out and cycled, Ran test 45 for Icemaker to get water. Unit is testing good as of today. Op test ok"
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW5620HW2 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)
Near Mentor, OH 44060
Jeff M
Job Details: 02/08/2021
RANGE KITCHENAID KSGG700EBS2 I did not install the new part yet any bezels these bezels are held on by 3M sticky tape. They come off but they wont go back on I need the bezels before I can do the job.; ordrng 1 W10814133 (Bezel)
Near Bay Village, OH 44140
Marie V
Job Details: 02/08/2021
WASHER WHIRLPOOL MVWB835DW4 "Cc that the unit is making a loud noise durin spin cycle. Ran diag found error code of F2E1 UI stuck button. Check unit found gearcase is leaking oil. Unit will need new gearcase. Cust will try to call Maytag to see if they help with the repair .; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
David R
Job Details: 02/08/2021
WASHER AMANA NTW4516FW3 "Replaced part. Tested in diagnostics, good. Ran a calibration, good. Put on bulky with load in, let go through cycle."
Near North Olmsted, OH 44070
David R
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced FZ led, tested, good. All lights working. Op test ok"
Near Euclid, OH 44123
Corina B
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the led light. Tightened the freezer door handle. Optest ok.
Near Beachwood, OH 44122
Dan H
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, compressor test is running 150watts indicating sealed system is intact, fans are all running, thermistors are within range, unit needs new control; ordrng 1 W11333076 (Cntrl)"
Near Willoughby Hills, OH 44092
Corina B
Job Details: 02/08/2021
RANGE KITCHENAID KFEG500EWH CC that the temp is all over the place. Replaced the temp sensor. Heated oven to 350*. Wait 20 minutes took temp after buzzer. Optest ok.
Near Seven Hills, OH 44131
Dan H
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Customer complaint that water filter is stuck, changed water filter, showed customer how to change water filter, unit is operating as designed"
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW5620HW2 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)
Near Mentor, OH 44060
Jeff M
Job Details: 02/08/2021
DRYER MAYTAG MED7230HW1 The unit is receiving the correct voltage the display is not Illuminating there is no response will not go on diagnostics. It needs a new user interface and main control; ordrng 1 W11413567 (Ui) and 1 W11441687 (Control)
Near Painesville, OH 44077
Joe O
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed thermistor kit. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Painesville, OH 44077
Joe O
Job Details: 02/08/2021
DRYER SAMSUNG DV42H5000GW/A3 "Installed motor, ran test cycle. Op test ok"
Near Brecksville, OH 44141
Dan H
Job Details: 02/08/2021
RANGE WHIRLPOOL WFE540H0AH0 "Installed new element, op test good"
Near Chardon, OH 44024
Jason N
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL DU1055XTVB3 "Cc unit not washing dishes on top rack.Ran wash test, spray pressure very low, not enough to spray from upper spray arm. Pulled filter plate and checked for debris in chopper blade area. Found sump and inlet screen calcified, not allowing water to flow back in pump. Pulled and chipped away as much calcified buildup as I could. Inlet screen clear, chopper blade area clear. Reassembled sump. Reran wash test, spray pressure much improved, full pressure to upper spray arms. Advised customer to run 2 clean cycles with 2 cups of white vinegar each time. Op test good."
Near Brecksville, OH 44141
Dan H
Job Details: 02/08/2021
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint of blinking lights and unit shuts off mid cycle, customer said unit had been running for an hour when tech arrived, customer stated that it runs for two hours normally which is too long, advised customer that its normal for it to run for two hours on normal wash cycle, no lights started blinking, unit completed cycle , light never stared blinking, unable to duplicate the problem, unit is operating as designed"
Near Gates Mills, OH 44040
Corina B
Job Details: 02/08/2021
WASHER MAYTAG MVW7232HW0 "CC that the unit goes off balance, took 3 hours and it would not stop spinning. Ran diag no codes. Started a quick wash with clothes. Called t/l Steve the 3 hour wash could be caused by suds, balancing. Optest ok."
Near Berea, OH 44017
David R
Job Details: 02/05/2021
DRYER SAMSUNG DV45H7000EW/A2 "Replaced all parts. Tested, good. Op test ok."
Near Mentor, OH 44060
Jeff M
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed the new part op tested good.
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW8000DW5 Replaced main control and user interface. Ran unit op test okBrought core for return
Near Shaker Heights, OH 44122
Brian M
Job Details: 02/05/2021
WASHER MAYTAG MVWP576KW0 Cc unit not filling or rinsing Found no cold water entering Removed hose no cold water coming from supply Advised customer that the unit needs cold water to run properly
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc lights out Replaced freezer light OP Test Ok
Near Bedford, OH 44146
Corina B
Job Details: 02/05/2021
WASHER MAYTAG MVWC465HW3 CC that the unit shakes when it spins. Leveled unit. Started a rinse and spin with towels. Optest ok
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL KSCS25INSS00 Installed water filter housing.tested op test ok
Near Cleveland, OH 44128
Joe O
Job Details: 02/05/2021
WASHER MAYTAG MVW6230RHW0 Cc: error codeFound error code f0e9(off balance pause) f0e5(off balance). Ran diagnostics test cycle. Unit is very well balanced. Advised customer to adjust clothing when unit goes out of balance. Op test ok
Near Novelty, OH 44072
Jason N
Job Details: 02/05/2021
RANGE MAYTAG MER5775QAS Installed infinite switch. Tested burner operation. Op test good.
Near Parma, OH 44129
Corina B
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW5005KW0 "CC that the lid lock will be flashing. Ran diag no codes. Ran manual test for the lid lock, good. Found the hot and cold are reversed. Switched hoses. Started a rinse and spin. Optest ok."
Near Mentor, OH 44060
Jeff M
Job Details: 02/05/2021
WASHER MAYTAG WTW5000DW The belt popped off The main pulley was loose I tightened up all the reinstall the belt unit tested good
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 02/05/2021
DRYER WHIRLPOOL WED4950HW0 "Did not found any issue all fuses and heater and operating thermostat,all working as design advise customer to monitor"
Near Brook Park, OH 44142
Corina B
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that there is no water or ice. Found the reservoir frozen. Ff section set to be colder in the ff section. Ff section is overpacked with food. Adjust to keep the ff at 3 snowflakes and to not overpack the ff section. Cycled the ice maker. Optest ok
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/05/2021
DISHWASHER MAYTAG MDB7979SHZ0 Units racks working as designed explained to customer about the height setting on the rack where if you hit the levers it will drop the rack for different settings making it tilt on him when the rack has a lot of weight on it. It may has been press when loading unit customer wants to stay with parts Opt test ok.
Near North Ridgeville, OH 44039
Corina B
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 CC that there was pressure on the one copper line. Found the process stub loose. Replaced the process stub. Vacuumed the system held vacuum charged system with 40.8 grams of r600. Unit cooling. Optest ok.
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/05/2021
DISHWASHER WHIRLPOOL MDB4949SKB0 Replaced float switch on unit opt test ok.
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/05/2021
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not turning on, confirm n ed, found unit only receiving 120vac from outlet, advised customer that they need an electrician to correct power supply, unit is operating as designed"
Near Cleveland, OH 44113
Joe O
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), 1 W10895720 (Coupler), 1 W10896689 (Coupler), 1 W10895748 (Coupler), 1 W10895713 (Coupler), and 1 W10896678 (Coupler) from stock"
Near Euclid, OH 44117
Joe O
Job Details: 02/05/2021
DRYER MAYTAG MEDC465HW0 Cc: long dry timesCustomer stated the unit gets hot but not drying clothes. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Unit has good heat and air flow. Found outside vent plugged. Advised customer to check outside vent periodically to ensure it is not plugged. Op test ok
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/05/2021
WASHER MAYTAG MVWC465HW2 "Cc that the unit is not washing good that one time was draining and filling at the same time. Ran diag found F7E6 motor fault. Found shifter off place. Corrected issue. Ran auto test, and calibration. Op test ok"
Near Elyria, OH 44035
Gabriel P
Job Details: 02/05/2021
DRYER WHIRLPOOL WGD5100HW0 Found gas pipe broken need assembly parts ordering ; ordrng 1 280119 (Burner assembly)
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed inlet water valve. Tested dispense and ran manual ice maker harvest test. Ice maker indexed properly and filled mold with water. Op test good.
Near Avon, OH 44011
Marie V
Job Details: 02/05/2021
WASHER FRIGIDAIRE n/a "Cc that the unit is not working. Found tub sideways, spring on unit is broken, unit will need shocks, springs and hose because hose is sitting on a sharp edge, is possible that is broken and after repair could leak. Cust will call back if he wants to continue with repair this will need a 2 tech; ordrng 1 134957000 (Spring) and 1 5304491701 (Shock kit) and 1 5304491700 (Shock back) and 1 134639920 (Hose), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Marie V
Job Details: 02/05/2021
MICROWAVE JENN-AIR JMV8208CS0 "Replaced interlock, ran unit. Op test ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Cc unit spit out a few cubes then stopped again Found icemaker working properly but no water Spoke to BJ found water valve getting 120v at proper time but valve not opening Needs valve ; ordrng 1 WPW10420083 (valve), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 02/05/2021
DRYER SAMSUNG DV48J7700EW/A2 "Cc unit not starting cycle. Found idler pulley broken apart. Replaced from t/s. Tested. Good. Heat cycling, op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/05/2021
WASHER WHIRLPOOL WFW3090JW0 Found no error code s or issue when arrive ran diagnostics pass customer said intermittently buttons dont work I told customer that cause is not showing and issue at the moment cant duplicate issue but if is happening intermittently it could a user interface show him price of parts
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit not cooling again.Checked pressure, found low side in 10 in vacuum. Checked for leaks using uv light. Found connection on ff evaporator leaking. Recovered refrigerant. Repaired connection. Brought system into 28 in/hg vacuum for 15 min. Held vacuum for 15 min. No change to gauges. Recharged system with 5.5pz of r134a. Unit starting to cool, low side pressure good at 10psi. Advised customer again to allow 24 hrs for unit to return to desired temps."
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/05/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc that the door wont stay close. Took everything from inside of dish washer still no changes, cust explained that she Tripped on the door, and that the door opens more than it was before. Unit will need hinges. Cust will not fix; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Right hinge), used 1 SENIORDISCOUNT (senior discount) from stock"