We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, OH 44131
David R
Job Details: 04/13/2022
"Customer had POP 5/7/21. Cc unit not cleaning clothes properly. Found SP, W11531483, replaced actuator t/s. Plugged unit back in. Heard a popping noise. Control wont light up now. New actuator couldve shorted control. Ordering control, actuator, harness. ***Replace control and actuator first. ; ordrng 1 WPW10006355 (Actuator) and 1 W11399433 (Control) and 1 W11545744 (Harness), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model KCED606GSS01
Near Willoughby, OH 44094
Joe O
Job Details: 04/13/2022
Cc: cooktop hot light onFound contacts in element closed. Needs right element; ordrng 1 W10823727 (elmnt-surf)
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Willoughby, OH 44094
Joe O
Job Details: 04/13/2022
Cc: burn marks on rear ventAdvised customer the darkening of the vent is normal due to heat. Unit functioning as designed. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS00
Near Brecksville, OH 44141
Manny
Job Details: 04/13/2022
"Found p6 connector no plug in all the way, reconnected p6 and unit is heating, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Madison, OH 44057
Dan H
Job Details: 04/13/2022
"Installed new control,p and thermistor, cleared evaporator , found evaporator fan motor not running, unit needs new fan motor ; ordrng 1 W11249952 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near Newburgh Heights, OH 44105
Gabriel P
Job Details: 04/13/2022
Found gfi trip also found cord plug in wrong correct issue unit working
We serviced a
WHIRLPOOL RANGE
Model SF362LXSS0
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2022
"Cc: oven not heatingFound dsi board receiving proper power. Oven not igniting or sparking. Needs dsi boardCustomer does not want to repair at this time; ordrng 1 WPW10331686 (module,spark), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE OTR MICROWAVE
Model JVM1790SK01
Near Maple Heights, OH 44137
Manny
Job Details: 04/13/2022
"Cc start button not working, verified and unit wont start, removed control panel and checked interlock switches and they pass, when reinstalling the console noticed a crack on the board, unit will need console assembly and control, control panel is showing discontinued. Customer stated she has a home warranty and she would send them the information and see what they can do. ; ordrng 1 WB27X10866 (microwave main contr) and 1 WB07X10977 (control panel asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WINE COOLER
Model KUWL304CSS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/13/2022
Cc unit not starting Found relay open Replaced using truck stock OP Test Ok ; used 1 8201786 (STARTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Brooklyn, OH 44144
Angel
Job Details: 04/13/2022
Cc that unit was not making ice after they replaced water filter. Verified temperatures and ff section was at 42* and freezer at 16* but it was not running and also checked ice bin and unit was making ice asked them if they flushed the water for about 5mins or at least 3 gallons of water to get all carbon and air bubbles from the lines and said that they didnt explained to them about issues they can have and made sure ice maker cycled and filled and it did also had ice in the mold. Can not find any issues at the moment explained to customer that i lowered the temperature on the freezer a little because the ice maker has to have the right temperature to produce ice. Asked her to monitor for now. Opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
Corina B
Job Details: 04/13/2022
"Called t/l rich check the outlet make sure there is no ghost voltage on the neutral and ground wire. No lights interference. Checked the outlet, good. Checked for ghost voltages none. FaceTimed BJ. Called t/l Bruce checked the cabinet, straight. Same file number as before. Can not duplicate the problem. Advised cust to call consumer assistance"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2022
"Cc: noiseFound error codes f7e4(basket re engagement failure). Ran auto test. Found cam worn. Replaced cam. Ran auto test. Found shifter failed. Needs actuator; ordrng 1 W11481722 (Actuator), used 1 W10721967 (PULLEY) from stock"
We serviced a
KENMORE WALL OVEN
Model 911.3022991
Near Beachwood, OH 44122
Manny
Job Details: 04/13/2022
"Cc oven wont heat up, set unit to bake and display when back to the standby screen and cancel the bake, try broil and it gets canceled again, unit will need a main control but part is discontinued.; ordrng 1 WB27T10327 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
IKEA WALL OVEN
Model IBS550DS00
Near Pepper Pike, OH 44124
Manny
Job Details: 04/13/2022
"Cc unit fan is noisy, ran convection hear a clicking noise coming from the convection fan, removed cover nothing abnormal with the fan reinstalled cover and ran covect again but cant hear the noise advise customer to monitor the unit and if the noise returns to give us a call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, OH 44119
Jason N
Job Details: 04/13/2022
"Cc unit not coolingFound unit slightly cool in both sections. Compressor is running. Pulled evaporator cover, no frost on evaporator coils. Unit has refrigerant leak, will need sealed system repair. Customer declined repair, collected service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Willoughby, OH 44094
Corina B
Job Details: 04/13/2022
Replaced the springs and shocks. Started a spin cycle and a quick load. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Strongsville, OH 44149
David R
Job Details: 04/13/2022
Replaced agitator. Customer also has a cracked tub ring. Ordering tub ring. ; ordrng 1 WPW10556325 (Tub ring)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Cleveland, OH 44102
Angel
Job Details: 04/13/2022
"Cc that unit was still leaking. Went to back of unit and started looking and can see wet spots so i asked customer to try to dispense water and found that it was also leaking from the main valve when you would try to dispense water. Unit will need water valve replaced as well. Ordering part.; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2022
Cc: not powering onFound unit has hot ground reversed. receiving 120v through ground. Need electrician
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Columbia Station, OH 44028
David R
Job Details: 04/13/2022
Cc unit leaking. Found leak directly underneath from middle of wash motor. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2-0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/13/2022
"Cc. No heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Wickliffe, OH 44092
Jason N
Job Details: 04/13/2022
"Cc unit ice mark not working and water leaking from bottom Customer stated the ice maker only makes a few cubes every few hours, and water is constantly leaking from the bottom of the unit. Found ice maker fill tube frozen up/broken, water overflowing inside freezer section to bottom of freezer when filling ice maker. Water is then seeping from freezer door. Unit needs fill tube and ice cleared from freezer section. ; ordrng 1 241796405 (Tube extension)"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS1
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2022
"Cc: oven intermittently not heating, front right burner not ignitingFound outlet not grounded. Found intermittently igniting. Unit has old spark harness. Knobs melted and broken. Needs igniter, harness, and knobs; ordrng 1 WPW10324262 (igntr-oven) and 1 WPW10701462 (harns-wire) and 5 WPW10467316 (knob)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Shaker Heights, OH 44120
Manny
Job Details: 04/13/2022
"Replaced heater, found debris in the drain pump jammed between the blades and causing pump not to run, removed debris opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 04/13/2022
Cc unit not running Found washmotor just humming Needs sump assembly Not in stock office to schedule ; ordrng 1 W11416362 (Motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
David R
Job Details: 04/13/2022
Replaced belt and splutch kit. Ran with load. Good. Op Test Ok test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44106
Manny
Job Details: 04/13/2022
"Cc unit leaking from the back by inlet valve, stated they turned water off to avoid flooding, removed back cover ask customer where water valve is to turn it on. He said should be under the sink, checked under the sink and water line is disconnected and no where to hooked it up, maintenance said to give him 10 mins to reconnect water. Waited 20 mins maintenance hooked up the water and unit has water spray from inlet valve and other valve seems leaking as well.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 04/13/2022
"Cc that the unit is not drying properly. Started unit on normal and verify temp, 146* 163* when running inside unit. Called whirlpool tech line spoke with Robert. Told me the range for temps that are normal and bulky cycle is the longes cycle. Unit is working as designed."
We serviced a
KENMORE DRYER
Model 110.6012511
Near Avon Lake, OH 44012
Angel
Job Details: 04/13/2022
"Cc that unit was screeching. Ran unit and can hear some scratching sound took apart unit and the drums rear seal is damaged half of the seal is gone will need to be replaced also the belt is cracking and will need to be replaced as well; ordrng 1 W10612022 (Seal) and 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Elyria, OH 44035
David R
Job Details: 04/13/2022
Replaced adjuster kit. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KCGS356ESS
Near Aurora, OH 44202
Brian M
Job Details: 04/13/2022
Installed orfice OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jason N
Job Details: 04/13/2022
"Cc unit door not lining up properly.Customer stated the door doesnt seem to line up properly when closing, right side pulls in more then the left. Found small difference is closing distance between right and left sides of door. Doesnt seem to be causing an issue with unit operation. Tried to manipulate inner door panel, did not make a difference. Advised customer we can try replacing ouer door panel. Not showing in stock at Marcone, office to advise customer of next service date. ; ordrng 1 W10900373 (Panel)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2022
Cc: door not sealing properlyFound items in lower door shelf hitting lower basket. Advised customer item put pressure on door. Found gasket not sealing on one side. Shimmed door. Op test ok ; used 1 487576 () from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW3
Near Rome, OH 44085
Brian M
Job Details: 04/13/2022
Customer showed pop took pic Cc left rear burner not igniting Found wire off igniter OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, OH 44077
Jason N
Job Details: 04/13/2022
"Cc unit not finishing cycles.Ran diagnostics, found code f7e7 for motor unable to reach target rpm. Ran auto test, motor humming in both agitation and spin. Unit needs motor capacitor. ; ordrng 2 W11395618 (Capacitor)s"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/13/2022
Installed timer and knob. Tested. Op test ok
We serviced a
KITCHENAID DRYER
Model KEYE665BWH0
Near Cleveland, OH 44103
Manny
Job Details: 04/13/2022
"Cc that belt is breaking apart and black rubber dust getting inside, replaced belt ran normal cycle. opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Gabriel P
Job Details: 04/13/2022
"Found air trap dirty took out and clean then put back together and Replace latch and sensor switch,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/13/2022
No water coming out from primary valve ordering ; ordrng 1 W11512399 (Primary valve) and 1 WPW10341320 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Gabriel P
Job Details: 04/13/2022
"Found air trap dirty took out and clean then put back together and Replace latch and sensor switch,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB300WQ2
Near Fairview Park, OH 44126
Gabriel P
Job Details: 04/13/2022
"Found detergent cup leaking on the out side show customer video ; ordrng 1 WPW10172154 (Detergent cup), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HEP
Near Westlake, OH 44145
Gabriel P
Job Details: 04/13/2022
"Compressor overheating and has 8.2 amp and shut off giving estimate customer will not fix ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Madison, OH 44057
Dan H
Job Details: 04/13/2022
"Customer complaint that unit is not draining, confirmed, cleared debris from drain pump housing, unit is draining now, op test good"
We serviced a
KENMORE WASHER
Model 110.915641
Near Madison, OH 44057
Dan H
Job Details: 04/13/2022
"Customer complaint that the agitator is not working, found agitator dogs worn, installed new agitator dogs, op test good ; used 1 80040 (Dogs) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model EV160NZTQ02
Near Painesville, OH 44077
Dan H
Job Details: 04/13/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, compressor started, good frost pattern on evaporator, evaporator fan motor is not running, evaporator fan is receiving 120vac , unit needs new fan motor , customer does not want repair ; ordrng 1 WPW10236142 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Painesville, OH 44077
Dan H
Job Details: 04/13/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/13/2022
"Customer complaint that doors are uneven, leveled unit, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conneaut, OH 44030
Dan H
Job Details: 04/13/2022
"Customer complaint of grinding noise, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGDC200XW2
Near Conneaut, OH 44030
Dan H
Job Details: 04/13/2022
"Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; ordrng 1 3392519 (Thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Madison, OH 44057
Dan H
Job Details: 04/13/2022
"Installed new freezer section led module, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Avon, OH 44011
Gabriel P
Job Details: 04/13/2022
"Found error code f9e1 long drain check filter on pump it was extremely clogged clean,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Mentor, OH 44060
Joe O
Job Details: 04/12/2022
Cc: freezer door not closingFound rain screw loose. Tightened screw. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Kirtland, OH 44094
Joe O
Job Details: 04/12/2022
"Cc: leaking from ice makerCustomer stated unit was leaking from ice maker, flooded freezer and kitchen. Found ice maker sticking throughout cycle. Needs ice maker. Customer does not want to repair at this time ; ordrng 1 W10886939 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/12/2022
Cc: no hot waterCustomer stated water is only warm. Advised customer unit is designed to add hot and cold to get water to a designed temperature. Ran heavy duty cycle. Unit filling hot. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Avon Lake, OH 44012
Marie V
Job Details: 04/12/2022
"Cc that both gaskets comes off. Confirmed. Replaced freezer gasket and steamed out both gaskets. Installed them properly, and ask cust to allow at least 30 min without opening doors to allow gasket to cool down on that shape. Op test ok"
We serviced a
GE DBL WALL OVEN
Model JTP55BM1BB
Near Westlake, OH 44145
Marie V
Job Details: 04/12/2022
"Cc that the UI is not showing all the lights. Confirmed . Unit will need new control panel. All buttons works good.; ordrng 1 WB27T10909 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near North Olmsted, OH 44070
Marie V
Job Details: 04/12/2022
"Cc that the filter will not come out. Confirmed, removed filter and installed new one. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Mentor, OH 44060
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not starting, confirmed, thermal fuse, thermostat, thermistor, door switch all test good, belt is good, unit is receiving correct power from supply, unit needs new control; ordrng 1 W10802078 (Cntrl)"
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Mentor, OH 44060
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not draining, confirmed, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair at this time; ordrng 1 WD19X24829 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Orwell, OH 44076
Brian M
Job Details: 04/12/2022
Installed control and ui Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Corina B
Job Details: 04/12/2022
Replaced the ice maker. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Painesville, OH 44077
Corina B
Job Details: 04/12/2022
CC that the unit is not turning on. Confirmed. Found the plug knocked out of the socket. Plugged cord in. Started a cycle. Opt test ok. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
JENN-AIR WALL OVEN
Model JJW2730WS00
Near Moreland Hills, OH 44022
Corina B
Job Details: 04/12/2022
Replaced the ui. Heated both ovens. Did advised cust the cooling fan might need to be replaced. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/12/2022
Installed control advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Lorain, OH 44053
Angel
Job Details: 04/12/2022
Cc that unit will turn off and not dry her clothes. Ran unit and unit drying properly asked customer what cycle is she using and said regular cycle. Explained to customer that when doing mixed loads or bulky loads to use timed dry for proper drying because the regular cycle goes by the sensors and if it senses that some of the items are dry and not the other items it will think its done drying and shut off. Unit is heating and running as should asked her to try what recommended to see how it goes for her if not to give us a call. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Lorain, OH 44053
Angel
Job Details: 04/12/2022
"Cc that unit would turn off or it wouldnt spin or agitate as should. Ran diagnostics and found error code F7E6 motor circuit open and F0E3 overload. Verified underneath and found that unit is leaking oil will need gearcase, belt, cam, and also motor because of the error code it showed of opened circuit. Ordering parts office to reschedule some parts out of stock.; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Strongsville, OH 44149
David R
Job Details: 04/12/2022
Cc unit not baking. Found bake element broken. Ordering.; ordrng 1 W10779716 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rock Creek, OH 44084
Jason N
Job Details: 04/12/2022
Cc unit leaking in cycle.Ran various functionality tests. Found water test is splashing out of tub ring when fabric softener dispenses. Partially blocked off overflow holes to redirect water towards ring cup. Water stop splashing out. Advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 42 degrees, freezer section temperature at 16 degrees, ran ice maker diagnostics found e5(timed ice making) error code, ice maker cycles and fills, ice level sensors are good, unit needs new ice maker ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/12/2022
Found fan not work but when unplug it then plug it back up it made a loud noise but it stop and started working as design but giving her and estimate just incase if it stop functioning but for time being monitor
We serviced a
WHIRLPOOL DRYER GAS
Model GGW9250PT2
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/12/2022
"CC that there is burning smell inside the dryer. Confirmed. Found the lint on the bottom of the unit burnt. Found the belt starting to fray. Cleaned the lint and replaced the dryer repair kit. Let run for awhile, no burning smell. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Kirtland, OH 44094
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is leaking when water is turned on, cycled ice maker , no leaks found, put unit into defrost, found unit leaking from drain pan, unit needs new drain pan, unit needs to be pulled out TWO TECHS NEEDED ; ordrng 1 W10735008 (Pan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44111
Marie V
Job Details: 04/12/2022
"Cc that when the unit gets to spin stops and makes a clicking noise too. Ran diag found error code F8E3 overflow conditions ,F5E2 lid lock fault F2E1 stuck key. Unit will need new lid lock. Unit looks good underneath . Cust will call back to continue with repair. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
Angel
Job Details: 04/12/2022
Cc that unit was not making ice. Tested unit and it would not cycle removed ice maker and replaced it with new one and noticed it would not cycle removed again checked wiring and found that the plug that goes to the ice maker was not sitting properly because the clip that snaps into the ice maker plug was broken had to replace ice maker harness from surplus reinstalled ice maker tested and it cycled and filled as should. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD7500GC0
Near Cleveland, OH 44135
Manny
Job Details: 04/12/2022
"Cc u it makes different noises sometimes thumping noise and other times a squeaking noise, verify and unit has a banging noise coming from wheel and a squeaking noise coming from either pulley or rollers. Took unit apart and found a cloth face mask stuck in the wheel, removed mask and replaced rollers and pulley, put unit back together and ran normal cycle, unit started to tumble but there is a grinding noise, took unit apart cant locate the source of the noise, removed drum and bypassed door switch when motor kicks in the noise is coming from wheel housing, removed housing and found a piece of plastic stuck stuck in between 2 blades of the wheel, removed plastic and reassembled the unit, ran normal cycle opt test ok"
We serviced a
WHIRLPOOL WASHER
Model RAL6245BW1
Near Cleveland, OH 44110
Jason N
Job Details: 04/12/2022
"Installed drive tube and gearcase. Filled tub, let agitate. Switched over to spin and drain cycle, unit drained and spin out properly. Op test good."
We serviced a
KENMORE DISHWASHER
Model 66513479N410
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/12/2022
Cc unit will not drain Found plastic in drain hose Removed plastic Ran several fills and drains OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KOCE500EBS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/12/2022
Installed door glass OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Jefferson, OH 44047
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not advancing passed wash, ran diagnostics found f8e1(long/no fill) error code, ran manual test cycle, valves open and close, unit shifts from agitate to spin and back, started normal wash cycle unit filled but water pressure kept dropping as tub filled, advised customer that they need a plumber to correct water pressure, unit is operating as designed"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Cleveland, OH 44113
Corina B
Job Details: 04/12/2022
Replaced the pump and motor. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 04/12/2022
Cc that the unit is making a buzzing noise. Confirmed. Noise comes from condenser lines. Adjusted in the back of refrigerator. Op test ok
We serviced a
AMANA DRYER
Model NED5200TQ0
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/12/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near North Ridgeville, OH 44039
Angel
Job Details: 04/12/2022
Cc that unit is freezing food. Verified temperatures and freezer was at 6* and ff section was at 43* but it was in defrost mode. Saw that the customer was stacking the tall stuff on the top shelf blocking the damper causing poor air flow also helped customer rearrange the shelfs and drawers for them to have more space to fit food and drinks also set the freezer temp at 2* from what tech line had explained to me about issues like this it will help with the temperature in the ff section. Asked customer to monitor and if anything to give us a call back. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHN2740PS0
Near Cleveland Heights, OH 44112
Jason N
Job Details: 04/12/2022
"Installed defrost bimetal. Ran force defrost mode, defrost circuit energized. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Strongsville, OH 44149
David R
Job Details: 04/12/2022
"Cc unit not cooling both sections, ice build up in FZ. Temp reading 60 FF and 35 in FZ. Ice build up on FZ evap cover. Heater is coming on, unit bi metal not going into defrost to heat up ice on evap. 120 coming from control. Customer calling whirlpool customer service. Paid SVC only. Do not order parts. ** 2 job count. ; ordrng 1 W11551372 (No metal with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44144
David R
Job Details: 04/12/2022
Replaced motor and cap. Ran diagnostics. Good. Unit components all working. Op Test Ok test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Garfield Heights, OH 44125
David R
Job Details: 04/12/2022
Cc unit not spinning. Found underneath all components water and grease damage from leak in gearcase. ; ordrng 1 W10902814 (Wash plate) and 1 W11423758 (Gearcase) and 1 W11026785 (Motor) and 1 W11409708 (Shield) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM00
Near South Euclid, OH 44121
Jason N
Job Details: 04/12/2022
"Cc unit ice fell and now not workingFound ice maker leaning, screw holes stripped out inside liner. Replaced with larger screws. Ran manual ice maker harvest, ice maker ticking but not cycling. Unit needs ice maker. ; ordrng 1 D7824706Q (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near Bedford, OH 44146
David R
Job Details: 04/12/2022
"Replaced main control. Let unit run while timing, cycling correctly. Customer to monitor. Op Test Ok."
We serviced a
GE RANGE
Model JGB630DEF3WW
Near Cleveland, OH 44120
Joe O
Job Details: 04/12/2022
Cc: carbon dioxide detector going offFound debris burning under oven bottom. Wiped out debris. Ran test bake. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44115
Corina B
Job Details: 04/12/2022
Replaced the filter housing. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 04/12/2022
When unit on spin it goes every where ; ordrng 1 W10554251 (Basket) and 1 WPW10531289 (Ring) and 1 W10780045 (Shocks)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
Angel
Job Details: 04/12/2022
Replaced wash pump control and heater. Tested for functions and leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bedford, OH 44146
David R
Job Details: 04/12/2022
"Cc unit is not getting water or long cycles. Found unit cold water was turned off. Contributing to all issues customer is having. Ran diagnostics good. Ran quick wash, good. Ran a cycle with a load. Op Test Ok test."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/12/2022
"Cc: long dry timesPulled vent off rear, checked air flow and heat. Unit has good heat and air flow. Found outside vent blocked with debris. Cleared. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Conneaut, OH 44030
Dan H
Job Details: 04/12/2022
"Customer complaint of cracks in bottom of fresh food section floor, confirmed, unit needs liner repair kit, customer does not want repair ; ordrng 1 8201700 (Liner repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44128
Manny
Job Details: 04/12/2022
"Cc unit not working, found freezer door almost falling off and not sealing properly, letting warm air in the freezer and building frost due to the warm air, try reinstalling the door but center hinge is bent and missing the bushings and washers. Unit is cooling and good frost pattern.; ordrng 1 WP2166037 (Center hinge) and 1 2215385 (shim) and 1 WP489467 (washer) and 1 WP487576 (washer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Shaker Heights, OH 44120
Corina B
Job Details: 04/12/2022
CC that the tub dropped down. Advised cust the tub and basket are lifted by suspension rods and this is normal. Ran diag no codes. Started a cycle. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Beachwood, OH 44122
Jason N
Job Details: 04/12/2022
"Replaced filter drier, pulled vacuum on system to 28 in/hg for 15 minutes. Recharges system with 2.6oz of r134a, let circulate for several minutes, good heat on condenser, refrigerant flowing. Finished charging with additional 2.7 oz of r134a. Low side pressure stable at 17 psi. FF section cooling down considerably. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Angel
Job Details: 04/12/2022
Replaced control and inlet valve ran a calibration and auto test. Opt test ok