We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Shaker Heights, OH 44122
Manny
Job Details: 07/26/2022
"Cc unit not working on certain cycles, verify and unit only working on delicate, unit needs motor-timer but parts showing discontinued, spoke to AB and he did a Nationwide search and part is NLA. Told customer and provided it part number in case they wanted to look and see if they find it somewhere.; ordrng 1 22001515 (timer(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 07/26/2022
Replaced FZ light. Good. Op Test Ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Maple Heights, OH 44137
Corina B
Job Details: 07/26/2022
"Replaced the gearcase, shifter, motor, capacitor, cam, hub, wash plate, and wire harness. Ran a calibration. Started a normal cycle. Found the hot water turned off., turned hot water on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Mogadore, OH 44260
Brian M
Job Details: 07/26/2022
Cc still no cool found unit getting power but fan isnt spinningNeeds fan fan motor under warranty Replaced using back truck stock OP Test Ok ; used 1 W11024089 (motor-evap) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Atwater, OH 44201
Brian M
Job Details: 07/26/2022
"Cc unit over heating Found f6e1 runaway temp Advised on control, and temp sensor ; ordrng 1 W11308431 (cntrl-elec) and 1 W10833885 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Mentor, OH 44060
Joe O
Job Details: 07/26/2022
"Cc: f20 errorFound error codes f20(no water entering or pressure switch). Found cold valve has low pressure. Went to shut valve off to washer to check screens and the house valve started leaking. Turned unit back on. Unit still leaking. Customer is going to have to have a plumber out for house valve. Unit fills with hot water but solenoid for cold does not allow cold water in. Needs water valve; ordrng 1 WP8182862 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOTPOINT FREEZER CHEST
Model HHM5SMAWW
Near Cleveland, OH 44108
Manny
Job Details: 07/26/2022
"Cc unit not cooling, found unit unplugged, asked customer how she had the unit plugged in since the outlet is far from the unit she handed me an 16 gauge extension cord with a 3 prong adapter, spoke to BJ and he said this extension cords cant handle the amp draw from the unit and that she needs an appliance extension cord, I told customer that she needs a appliance extension cord since that one shes using its not rated for appliances. Use the extension cord and adapter, plugged in unit and compressor kicked on right away, hooked up to killawatt and unit pulling 1.34amps, let unit plug in for 10 mins and units seems to be cooling properly, moved the extension cord and compressor went off, the adapter came loose and unplugged from extension cord, customer handed me an 12 gauge outdoor extension cord and asked if that would work until she buys the other one, plugged unit to extension cord and unit is on and cooling, advise customer allow 24 hours for temps to equalize and to put a cup of water in the freezer and once she see it frozen she can start loading the unit. Unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Orwell, OH 44076
Brian M
Job Details: 07/26/2022
Installed wheels OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairport Harbor, OH 44077
Joe O
Job Details: 07/26/2022
Cc: not startingFound error code f7e6(motor fault). Found actuator arm came off. Needs actuator. Replaced actuator. Ran auto test and calibration. Ran normal cycle. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Middleburg Heights, OH 44130
David R
Job Details: 07/26/2022
"Cc unit making a lot of banging noise in drain/spin. No error codes, ran diagnostics and tested calibration. Good. Put load in on drain/spin, banging from back. Drain hose hitting unit. Zip tied to correct problem. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/26/2022
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/26/2022
"Customer complaint that everything shuts off when oven door is opened, found some burn mark on control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11528249 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/26/2022
"Customer complaint that unit died mid cycle, user interface is unresponsive, found power to control, diagnostics led is out, unit needs new control , lid is locked unable to get pic of model and serial tag, customer does not want repair ; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Perry, OH 44081
Dan H
Job Details: 07/26/2022
"Customer complaint that drum baffle is loose, confirmed , tightened op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2022
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2022
"Customer complaint of f8e0 error code, installed new cooling fan, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2022
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 43 degrees, installed new control and air damper, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2022
"Customer complaint of f8e0 error code, installed new cooling fan, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2022
"Installed new heater, op test good"
We serviced a
GE DISHWASHER
Model GSD3620Z04BB
Near Cleveland, OH 44115
Manny
Job Details: 07/26/2022
"Cc unit leaking, ran normal cycle and unit is leaking from pump motor, unit will need pump motor, customer will not proceed with the repair. ; ordrng 1 WD26X10013 (motor/pump assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Lakewood, OH 44107
Angel
Job Details: 07/26/2022
"Used nitrogen to find leak and found leak at evaporator. Discharged all refrigerant and replaced compressor, evaporator and drier filter put unit into a vacuum and held at 30 vacuum and recharged with 42g of R600a. Recommended customer to wait 24hrs for proper cooling. Opt test ok.; used 1 W11401417 (Fitting), and 1 L13000619 (Fitting) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Painesville, OH 44077
Joe O
Job Details: 07/26/2022
"Cc: error code, doors not seated correctlyFound error code f3e0(oven sensor open or shorted). Found doors are seated correctly. Found oven sensor disconnected at control. Reseated sensor connector. Ran test bake. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2022
"Installed mastic, bent drier, and dropped 1 gram of r600, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Jefferson, OH 44047
Brian M
Job Details: 07/26/2022
Ran Entitlement under 1 year Cc unit shakes Ran whites load no issue Found unit to operating normally Advised on usage
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Cleveland, OH 44113
Manny
Job Details: 07/26/2022
"Cc unit not draining, unit is. It not operating, unit ui will light up but nothing happens, unit has proper power but wont run, unit will need main control. Customer will not proceed with the repair.; ordrng 1 5304512731 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model MGT8655XB00
Near Strongsville, OH 44136
David R
Job Details: 07/26/2022
Cc top oven hasnt worked in months and bottom oven intermittently working. Found both top/bottom bad ignitors. Replaced both from t/s. Tightened up both door handle. Ran both oven 350*. Good Op Test Ok. ; used 2 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/25/2022
"Replace parts,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.569266
Near Geneva, OH 44041
Joe O
Job Details: 07/25/2022
"Cc: not coolingFound nothing running upon arrival. Tapped on thermostat housing unit started running. Needs thermostatAdvised customer may also need adc due to they do communicate. Customer does not want to repair at this time ; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.87721701
Near Madison, OH 44057
Joe O
Job Details: 07/25/2022
Found new element broken. Re ordering element; ordrng 1 WP8544771 (element)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF3A
Near Painesville, OH 44077
Joe O
Job Details: 07/25/2022
Cc: door not latchingFound latch not functioning. Replaced latch. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Garrettsville, OH 44231
Brian M
Job Details: 07/25/2022
Cc unit not agitating Found hub damaged Replaced using truck stock Ran calibration OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Ravenna, OH 44266
Brian M
Job Details: 07/25/2022
Cc of noise Found item stuck in felt Removed OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Bedford, OH 44146
Angel
Job Details: 07/25/2022
Cc that unit in the RC is not cooling. Verified and found evaporator full of frost. Steamed out evaporator and ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Avon, OH 44011
Marie V
Job Details: 07/25/2022
"Cc that the unit makes a squeaky noise sometimes. Took unit apart, found rollers starting to get stuck. Replaced kit from T/S. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Avon, OH 44011
Marie V
Job Details: 07/25/2022
"Cc that the unit is not making ice. Confirmed. Took temps -4* freezer and 0* inside ice maker box. Ice maker is stuck , ran error codes E2, motor lost position. Tried to cycle ice maker, it ends on 2-0, harvest not complete, and getting 120V unit will need new ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11577195 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2022
"Customer complaint that unit goes to sensing and then shuts off, ran diagnostics found f6e3(miscommunication(acu cannot hear mcu) and f7e7(motor unable to reach target rpm) error codes, motor is good , unit needs new control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.71202012
Near Solon, OH 44139
Manny
Job Details: 07/25/2022
"Cc unit not heating properly, found vent clogged up, test unit and unit is working properly, set unit to normal dry and stepped outside to check the vent, not barely any air coming through, vent needs to be clean. Customer asked how often they should have the vent cleaned I told her once a year but if her dryer see more than normal usage then at least once every 6 to 8 months, customer will clean the vent and if they still have issues theyll call us back, Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651139210
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/25/2022
Found filter install wrong correct issue
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, OH 44035
David R
Job Details: 07/25/2022
"Cc unit not spinning or cycling. Went through diagnostics. F7E1, F7E5. Cleared codes. Found shifter looks like it had water damage to it, could he malfunctioning. Replaced from t/s. Ran diagnostics again and calibration, good. Ran a drain/spin all the way through, good. Op Test Ok.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model GSE2400N00WW
Near North Ridgeville, OH 44039
David R
Job Details: 07/25/2022
"Cc unit not draining. Ran dishwasher, not draining through. Saw a straw stuck in drain housing, removed. Ran through cycle and draining correctly. Could of been debris causing issue. Unit is good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Atwater, OH 44201
Brian M
Job Details: 07/25/2022
Cc unit not working Found cold water not entering Found sediment in filter Cleaned filter Ran auto test and calibration OP Test Ok
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/25/2022
Replaced the terminal block. Unit is not installed.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/25/2022
CC that the oven does not heat properly. Heated both oven to 350* wait3d 10 minutes after buzzer. 350*. Advised cust to wait 10-15 after buzzer before inserting the food. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kent, OH 44240
Brian M
Job Details: 07/25/2022
Installed control motor and cap OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44109
Gabriel P
Job Details: 07/25/2022
"Ran diagnostic found no errors then ran calibration and auto test,and they pass use paper towel to see if it get caught all around basket but it did not so it pass explain customer how to properly use unit but unit is testing ok as right now try explain her other use ideas"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Kent, OH 44240
Brian M
Job Details: 07/25/2022
Cc leak and possibly a heating issue Found unit not leaking and ran test cycle Heater is functioning
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Columbia Station, OH 44028
David R
Job Details: 07/25/2022
"Replaced both FF gaskets, good. Give half an hour to conform correctly. Good, Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EBL10
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/25/2022
Replaced the ice maker. Cycled. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Kent, OH 44240
Brian M
Job Details: 07/25/2022
Cc unit microwaving properly Found customer used to using a 1200watt microwave this design is only a 900watt Advised on adjustment OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Middleburg Heights, OH 44130
David R
Job Details: 07/25/2022
"Cc unit not cleaning correctly. Found F4E4 wash motor error. While running diagnostics, can hear motor slightly humming. Found dirty filter and 95% of sprayer arm holes clogged. Customer cleaned. Ram diagnostics again, water is spraying around. Customer to monitor and see if unit cleaning any better, if not recommended replacing the wash motor and sensor. As of today, SVC only. Do not order parts. ; ordrng 1 W11084121 (Sensor) and 1 W11178672 (Wash pump motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model Medb765fwo
Near Parma, OH 44134
Gabriel P
Job Details: 07/25/2022
"Found door switch broken replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WP3406107 (Switch door) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 07/25/2022
"Cc no ice Found e5 error Needs ice maker Office to schedule parts not in stock ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2022
"Customer complaint that unit stopped at rinse , ran diagnostics found f7e1(basket speed fault) and f8e1(long/no fill)error codes, found bricks under unit jamming pulley from spinning, removed, unit is operating as designed"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2022
"Customer complaint that unit is not heating, confirmed , found wire to element broken, repaired broken wire, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Bedford, OH 44146
Angel
Job Details: 07/25/2022
Cc that unit was not dispensing water. Verified and found supply valve from home closed also the line was kinked the seal on the supply line to the refrigerator is clogging up the hole. Explained to customer that they will have to change the line to a stainless braded line to fix issue and the saddle valve they have is leaking will need to replaced with a quarter turn valve for better flow of water as well. Unit working as designed. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Roaming Shores, OH 44084
Dan H
Job Details: 07/25/2022
"Installed new dispenser door assembly, op test good"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS2
Near Pepper Pike, OH 44124
Manny
Job Details: 07/25/2022
"Cc unit had error code about something stuck or shorted, found f2e1 for stuck key, ran test, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pepper Pike, OH 44124
Manny
Job Details: 07/25/2022
"Cc unit temps are getting warmer and noise coming from ice maker, verified and heard noise coming from ice maker, removed Ff top cover and disconnected ice maker and noise still present, open Fz and noise is coming from evap fan hitting ice, found evap cover in frost, steamed (45 mins), removed cover and tested components, everything checked out, reset temps to recommended and advise customer to allow 24 to 48 hours for temps to reach the set temps."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Pepper Pike, OH 44124
Manny
Job Details: 07/25/2022
"Cc that unit leaks on the back left, removed back panel and had customer turned the water on, noticed water coming from under the inlet valve, removed valve and water coming from the seam on the valve, unit will need an inlet valve; ordrng 1 WPW10159840 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Mentor, OH 44060
Dan H
Job Details: 07/25/2022
"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker cycled and filled, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Dan H
Job Details: 07/25/2022
"Customer complaint of clicking noise, confirmed, clicking noise is coming from shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Independence, OH 44131
Gabriel P
Job Details: 07/25/2022
Customer complaint that it takes that it takes to long to cook her food and to long to preheat lower oven to 350 start it at 10:39 am and it finish preheating at 10.52 am it took 13 minutes and wait 10 minutes for heat to circulate around temp was 366 and 371 call whirlpool tech line spoke to andrew he said to count the cycle when oven is on and it cycle the heater on and off every 25 to 30 seconds and tech line said is working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mentor, OH 44060
Dan H
Job Details: 07/25/2022
"Customer complaint that freezer section door is not closing, and unit is leaking, found drawer tracks binding up, unit needs new tracks, found evaporator drain tube clogged, unit needs evaporator drain tube cleared, customer does not want repair ; ordrng 1 WPW10397636 (Lh track) and 1 WPW10397635 (Rh track), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/25/2022
Installed timer OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR COOKTOP GAS
Model JGC15336ADS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/25/2022
Cc unit smoking and fire came up out of knob Plugged unit in found all igniters to be clicking except front right then all of sudden smoke started to pour out of center knob Advised on wire replacement and spark module Also center burner and lr burner screws will not come out Needs part research for igniter wires ; ordrng 1 WP7431P066-60 (module-spk) and 1 WPW10184468 (harns-wire) and 1 7527P114-60 (holder- or) and 1 WPW10184468 (harns-wire) and 1 WP7527P028-60 (holder-orf) and 10 WP3368921 (screw-torx)s
We serviced a
GE DRYER
Model GTD84GCSN0WS
Near Painesville, OH 44077
Dan H
Job Details: 07/25/2022
"Installed new drum and top panel, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Solon, OH 44139
Angel
Job Details: 07/25/2022
Cc that the console overlay was lifting. Confirmed overlay was lifting. Replaced seal and panel. Opt test ok.
We serviced a
GE WASHER
Model WCVH6800J1WW
Near Avon, OH 44011
Marie V
Job Details: 07/25/2022
"Cc that theres a burning smell when spinning. Found a piece of rubber from bellow broken. Verify all the way around that looks like tub its been rubbing. When spinning tub looks like is warped. When cust have heavy loads, it starts to rub the tub with the rubber and it makes that smell. Gave estimate for gasket. But unit will also need tub. Part is not longer available. Op test ok; ordrng 1 WH08X10036 (Gasket) and 1 WH45X10071 (Discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44128
Angel
Job Details: 07/25/2022
Cc that unit was not locking or finishing cycle. Verified in diagnostics and found error code F7E1 basket speed fault tried doing a spin or agitation and it would not but unit locks properly. Found that the capacitor was bad replaced with it with one from surplus tested unit by running a calibration and auto test and it and passed. Also recommended customer to not over fill unit with clothes no more than 6 to 8 regular bath towels for a full load and 2 tablespoons of detergent to wash clothes. Opt test ok.; ordrng 1 W11428524 (Capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mentor, OH 44060
Joe O
Job Details: 07/25/2022
"Cc: freezer lights out, ice maker not workingFound ff leds (leds in ice maker housing) burned out. Found ice maker error code e5(ice maker thermistor bad). Needs ice maker and ff ledsIce maker shows limit stock. Office to reschedule; ordrng 2 W11462342 (Led module)s and 1 W11294907 (icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 07/25/2022
Cc: not cyclingFound error codes f7e1(basket speed fault). Found unit sensing basket speed. Found motor just humming. Needs motor and capacitorMotor out of stock. Office to reschedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Joe O
Job Details: 07/25/2022
"Cc: not coolingFound temps in ff section at 62, freezer at 29. Found evap completely frosted over. Ohmed out heater, thermal fuses, and thermistor. Found thermistor is reading 20k ohms covered in frost, element and thermal fuse harness will not seat correctly. Element checked good. Needs evap harness, and thermistorHarness out of stock. Office to reschedule; ordrng 1 W11581973 (Evaporator harness) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44104
Angel
Job Details: 07/25/2022
Cc that unit was frosting up on back wall of freezer. Confirmed the FC evaporator cover was all frosted up steamed out all frost and ice removed cover and found that thermistor was way out of place not reading correctly and heater wire was halfway off. Replaced thermistor and located it to the correct spot and reconnected the heater wire. Went into diagnostics to make sure heater was functioning and it was. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Lyndhurst, OH 44124
Manny
Job Details: 07/25/2022
"Cc that unit not working, smelled like burning, found power cord L2 burned out, unit will need power cord, terminal block, control and main harness, customers will be calling wpl so they can cover the repair.; ordrng 1 W11528352 (Control) and 1 WPW10245259 (block-term) and 1 W11432194 (Harness) and 1 8171385RC (cord-power)"
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW3
Near Willoughby Hills, OH 44094
Joe O
Job Details: 07/25/2022
"Cc: not heatingFound igniter open. Went to install from truck stock. Found truck stock part damaged. Needs igniter; ordrng 1 279311 (ignitor kit & bracke), used 1 279311 (IGNITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44113
Corina B
Job Details: 07/25/2022
"Replaced the harness, control, latch, slide, gearcase and drain pump. Ran a calibration. Started a quick wash. Opt test ok. Brought the core back for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44113
Angel
Job Details: 07/25/2022
Cc that unit was freezing there fruits. Verified temps but temps were high FC at 40* and RC at 50* but it was because there power went out and came back on 5mins before I arrived but customer stated that he hasnt had any problems since he set the temperature to the second setting explained to customer that thats what the settings are for to set at there preference of temperature but he just wanted me to take a look at it and to make sure it was fine to leave it at where he has it. Unit working as designed and also explained to them to please keep tall or big objects from the center blocking the vent causing poor airflow and having freezing issues on back of RC. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Royalton, OH 44133
David R
Job Details: 07/25/2022
"Cc unit compressor making weird noise, ice build up. Compressor sounds good, went through diagnostics, all components check good. Ice build up could be moisture getting in. Cleared small ice. Hot gun gaskets to make sure gaskets are closing correctly. Good. Customer to monitor. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM6
Near Broadview Heights, OH 44147
David R
Job Details: 07/25/2022
"Unit about 11 years old. Cc unit was turned off one day by itself, customer reset breaker, has been cooling and working correctly. Checked all components, good. Temps is good in both sections 39* and -1. Scything is testing normal today. Customer said has been working, just wanted to check out. If needed in future, Main control WPW10310240, UI control NLA 12939601. Unit is good, as of today. Customer to monitor if needed. Op Test Ok."
We serviced a
GE RANGE
Model JGB720SEJ4SS
Near Euclid, OH 44117
Manny
Job Details: 07/25/2022
"Cc unit FR burner flame too low, removed burner and found orifice partially blocked, cleared orifice, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Highland Heights, OH 44143
Joe O
Job Details: 07/25/2022
Cc: freezer led not workingReplaced freezer led. Op test ok
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV9169BAB
Near Cleveland, OH 44102
Corina B
Job Details: 07/25/2022
"CC that the unit is not heating. Confirmed. Checked the power, good. 10.83 amps when running. Not heating. The magnetron is humming when turned off. The control relay is stuck on. Will need a new magnetron, diode, capacitor and control. The control and diode is nla. ; ordrng 1 W10127103 (Control) and 1 WPW10126786 (Magnetron) and 1 8206562 (Capacitor) and 1 DE91-70063D (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lakewood, OH 44107
Marie V
Job Details: 07/25/2022
"Cc that the unit is not cooling and making a noise. Confirmed. Noise comes from compressor, put kill a watt meter on and compressor is drawing 8.79 amps. Unit will need new compressor and filter drier. Office will contact once they have eta on the part. ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier)"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Fairview Park, OH 44126
Marie V
Job Details: 07/25/2022
Cc that the unit does not heat. Confirmed. Found gas shut off. Corrected issue. Op test okAlso explain cust foil vent is a fire hazard. Left on lbc correct vent for unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 07/25/2022
"Cc that the unit is showing error codes, ran diag found error code F9E1 product not draining, f7e1 single speed motor fault, f8e4 over fill switch open FAE2 vent wax motor electrical problem, Found that theres water at the drain pan, unit does not continue to wash, just have drain pump stuck on and then shows error code. U it will need motor, vent fan and control ; ordrng 1 W11416362 (Pump motor) and 1 W11414073 (Vent motor) and 1 W11410062 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fairview Park, OH 44126
Marie V
Job Details: 07/25/2022
"Cc that the unit is not washing the clothes properly,they smell good but still dirty, also not agitating properly. Ran diag, no error code. Ran auto test , pass good agitation. Ran calibration on unit. And explain cust load size and how much detergent. 6 to 7 bath towels = a full load and 1/2 tablespoons of detergent is all unit needs per cycle. Unit is working as designed. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Cleveland, OH 44111
Angel
Job Details: 07/25/2022
Replaced control board and unit started functioning as should. The power supply board was not at the home to be replaced but did not need it spoke with BJ about it. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model JES9800CAB01
Near Broadview Heights, OH 44147
David R
Job Details: 07/25/2022
Replaced bake element. Ran 350* good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 07/25/2022
"Replaced the heater. Ran a calibration. Tested unit in a cycle, no leaks. Opt test ok."
We serviced a
MAYTAG WALL OVEN
Model MEW9630FZ03
Near Gates Mills, OH 44040
Joe O
Job Details: 07/25/2022
Cc: gasket damageFound small amount of fray showing on gaskets. Needs oven gaskets.Customer showed pop; ordrng 2 WPW10282960 (gasket-ovn)s
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB3
Near Amherst, OH 44001
Marie V
Job Details: 07/25/2022
"Cc that the freezer is leaking and theres frost on freezer door not closing all the way. Confirmed. Found drain tube clogged, also a lot of ice under freezer door preventing from closing. Cleared out all ice and drain tube. Replaced drain tube. Op test ok"
We serviced a
KENMORE DRYER
Model 11068132413
Near Cleveland, OH 44130
Gabriel P
Job Details: 07/25/2022
"Found pulley squeaking replace from t/s opt test ok ; used 1 279640 (PULLEY-IDR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Bay Village, OH 44140
Angel
Job Details: 07/25/2022
Cc that unit wont drain and shuts off. Ran diagnostics and found error code F8E3 overflow conditions and F9E1 long drain. Removed back cover and removed drain pump to inspect and only saw a quarter in the trap customer states that they had the drain pump unclogged already so it could be that the drain pump is working intermittently replaced drain pump with new one tested unit and its draining and washing as should ran diagnostics and erased the error codes. Opt test ok.
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Montville, OH 44064
Joe O
Job Details: 07/25/2022
"Cc: not fillingFound error codes 27(water accessiblity) 31(out of balance) 26(out of balance) 19(ui state time out) 5(mode shifter). Manually tested all functions. Found unit not shifting. Checked under unit. Found gear case leaking oil. Needs gear case, shifter, and speed sensorCustomer does not want to repair at this time; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH03X30517 (Shifter) and 1 WH03X32158 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Madison, OH 44057
Dan H
Job Details: 07/25/2022
"Installed new hub and agitator, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2256KES3
Near Euclid, OH 44123
Corina B
Job Details: 07/25/2022
"CC hat there is water leaking into he basement. Confirmed. Found the waterline not sitting flush. Reattached the supply line, tested no leaks. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Avon Lake, OH 44012
Angel
Job Details: 07/25/2022
Replaced dispenser tested unit for leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Wellington, OH 44090
David R
Job Details: 07/25/2022
"Replaced both gaskets. Found drain tube clogged up, ice on FZ bottom. Steamed all ice and corrected drain tube. Advised customer of keeping good airflow and also taking items off FZ, had a lot of heavy items weighing door down. Op Test Ok*** in future if needed gaskets, order doors if under warranty because the door liners are all cracking causing gasket to maybe come off. Took pics."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 07/25/2022
"Replace control,opt test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Lorain, OH 44053
Marie V
Job Details: 07/25/2022
"Cc that the ice maker is not operating. Confirmed. Lights are on and unit is showing replaced filter and clean . Cleared out replace filter , cust installed new one. And started a cleaning cycle on it. Explain cust that every 6 months or so unit will need cleaning cycle , if is not done unit will not continue to make ice. Advice cust to monitor. Op test ok"