Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311SFYW01 "Found compressor over heating and loud check evaporator on freezer no frost pattern is dry temp on freezer 45 to 50 temperature on fresh food section 44 to 50 tap system show on gauges 0 there is and leak gave customer estimate on compressor,evap and dryer will not fix"

Near Westwood Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GD5YHAXNL04 Unit was plug off when arrive plug in awaited few minutes explain customer that I won’t probably be able to duplicate issue better cause unit was not plug in found no frost still check compressor to make sure is on but it wasn’t on I had a good start device that I use for testing put it on and still not turning on compressor stay clicking it prove that is a bad compressor also check pressure tap system 0 pressure giving estimate on compressor evap and dryer they will not fix

Near Hilliard Blvd, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER KENMORE 665.13193K902 "Cc that the unit does not drain water. Customer emptied standing water using a shop vac. Removed kick plate, removed drain pump found piece of plastic in drain pump. Removed plastic from drain pump. Started a cycle, water drained. Optest ok."

Near Fireside Trail, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW Ran spin test op tested good

Near Dillon Dr, Ashtabula, OH 44004
Brian M.

Brian M.

DRYER WHIRLPOOL WGD97HEDW0 Cc of noise when dryer is running Found idler pulley damaged Replaced using dryer kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Castle Pine Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced parts. Asked the customer what was going on, asked about the food is it freezing. They said all the food is good and nothing is freezing at all, said the unit runs long. Explained the run time and defrost time of unit. Temps check good. Unit is good. Op test ok"

Near Hale Rd, Oberlin, OH 44074
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: not making iceFound fill tube frozen. Customer stated the water would just trickle prior to the water pressure returning. Cleared ice from fill tube. Cycled ice maker. Op test ok

Near Colby Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOS51EC7AW04 Found fuse behind user interface open by pass it and work preheated to 350 heard the fan running pass check for any error codes no faults fuse must been going bad replace from truck stock opt test ok ; used 1 WPW10545255 (FUSE-THRML) from stock

Near Stratford Ave, Rocky River, OH 44116
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXBL7 "Replaced parts, tested unit on normal cycle for 20 mins, watched. No water. Op test ok. Customer had a lot of excess suds in bottom or tub. The dispenser checked good, went over amount of detergent ring used. Also running through one hour cycle with vinegar and salt to get rid of whatever suds remain. Left water mat."

Near Juniper Ct, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS2 "Cc: not washing properly, ui intermittently not workingStarted normal cycle. Ui functioning as designed. Unit fills, sump hums but will not cycle. Needs sump assembly. Replaced sump assembly, ran test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Stockton Ave, Maple Heights, OH 44137
Gabriel P.

Gabriel P.

WALL OVEN FRIGIDAIRE FGB24L2ASB Replace igniter and probe them preheated to 350 pass opt test ok

Near W 48th St, Cleveland, OH 44102
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc: not fillingStarted normal cycle, unit filled, and started washing. Cancelled cycle, started normal cycle. Cannot remove kick plate on unit(grouted in when floor was put in). Unit still filling and washing. Op test ok"

Near Shurmer Dr, Warrensville Heights, OH 44128
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS0 "Cc of burning smell. Found that something was stuck on heater. Scrapped off. Ran normal cycle and service mode. Told customer will have to probably run a couple cycles, maybe run a cycle on normal with baking soda to get rid of the smell. No error codes. Unit is good. Op test ok"

Near Chestnut Dr, Strongsville, OH 44149
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW3 CC that the start button is staying pushed in. Found the start button pushed in. Replaced the control. Brought the core back for return. Ran a calibration. Started a cycle. Optest ok

Near Plainfield Ave, Cleveland, OH 44144
Brian M.

Brian M.

RANGE KITCHENAID KEMS309BBL00 Installed control Ran test bake to 350 Reached temp in 16 min Ran test bake to 500 reached temp in 13 min OP TEST OK

Near Edwards Landing, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFCS22EVMS4 Cc: too cold in ff sectionFound ff temps at 40 degrees and freezer at 6 degrees. Advised customer on loading ff section. Op test ok

Near Chagrin Blvd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR JENN-AIR KSSS48QDW05 "Cc: not cooling properly, not making iceFound temps in freezer at 44 and ff section at 52 degrees. Found drain pan broken under unit(took pic). Found condenser completely covered. Unit pulling 1.27 amps. Found oil on heat exchanger and evap line. Needs evaporator, compressor, heat exchanger and drier.Customer does not want to repair at this time"

Near E Glen Eagle Dr, Highland Heights, OH 44143
David R.

David R.

DRYER WHIRLPOOL WGD92HEFW0 "Cc no heat. Turned unit on, checked airflow, good. Found fuse open, replaced from one off t/s. Also vacuumed out all lint inside unit. Tested unit heated and cycled. Op test ok; used 1 W10909685 (FUSE) from stock"

Near Lindbergh Blvd, Olmsted Falls, OH 44138
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 Cc: fills but will not washFound error code f8e1(long fill no fill). found water valve not opening completely. Replaced water valve with part #W11038689 from surplus. Ran auto test and calibration. ran normal cycle. Op test ok

Near Goredon Dr, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4955HW0 The drain pump is on the press and hold the cancel button. There are no error codes test cycle tested good

Near Pembrook Rd, Cleveland Heights, OH 44121
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Icemaker not cycling giving estimate for new one they will not fix

Near Tradewinds Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found auger motor and water dispenser not working check voltage from neutral to pink wire for auger 000 voltage and neutral to yellow for valve 000 voltage ordering control and also valve ; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec)

Near Wellesley Ave, North Olmsted, OH 44070
Joe O.

Joe O.

DRYER MAYTAG MEDB755DW2 "Cc: not heatingFound element open. Needs element. Replaced element, ran test cycle. Op test ok; used 1 279838 (ELEMENT6175) from stock"

Near Clay St, Montville, OH 44064
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Complaint unit does not spin Entered diagnostics found no errors Ran manual test for spin Unit is spinning as design OP TEST OK

Near OH-303, Streetsboro, OH 44241
David R.

David R.

DRYER WHIRLPOOL MEDC465HW0 "Cc of wet clothes. Found thermal cutoff bad. Replaced. Tested, cycled on and off between 150-210*. Vent good. Do no overload unit, has sensor dry, make sure clothes are touching sensor or used timed dry for smaller loads. Op test ok; used 1 279816 (CUTOFF) from stock"

Near Marquette Blvd, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR KITCHENAID KRFC604FSS00 Replaced part. Tested. No water leak. Op test ok

Near Boundary Ln, Parma, OH 44130
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Ran step 4 in diagnostics to home 3 way valve. Recovered refrigerant, installed ff evaporator, compressor and uv dye drier. Pulled 27 in/hg vacuum on system for 15 min. Shut off, watched gauges for 15 min for any changes. Vacuum holding, recharged system with 5.75oz of r134a. Watched frost pattern on ff evap. Good pattern starting. Advised customer to allow 24-36 hrs for temps on both compartments to return to desired. Op test good."

Near Gates Landing Dr, Chagrin Falls, OH 44023
David R.

David R.

WASHER MAYTAG MVWB850YW1 "Cc not spinning and noise. Verified. F51 error code. Tested and found sensor bad. Tub moving freely, took out to make sure nothing underneath, good. Noise from bad bearings. No charge for screw, stripped a little when taking basket out. Ordering bearing, hub, screw, sensor. ***try for first call of the day. 3 job count; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WP8533953 (screw) and 1 WPW10178988 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Placid Cove, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Freezer LED shorted needs replaced customer will call Whirlpool to see if they can cover the parts and labor est only ; ordrng 1 W11205083 (module), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eureka Rd, Ashtabula, OH 44004
David R.

David R.

DRYER WHIRLPOOL WGD5620HW0 "Replaced parts, tested. Good airflow outside. Op test ok.** in service manual says if continues to happen. Replaced ACU"

Near Crystal Creek Dr, Brecksville, OH 44141
Corina B.

Corina B.

DRYER MAYTAG MED5500FW0 Customer has extended warranty and is calling whirlpool to get authorization. Found dryer making rattling noise. Took front of dryer apart. Found blower wheel covered with lint inside. Cleaned out lint from blower wheel. Optest ok

Near Lakeview Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

WASHER WHIRLPOOL MHW5500FW1 The gasket for the washer partially came undone allowing the outer plastic tote to be exposed. Unit op tested good

Near Pheasant Run Ln, Mentor, OH 44060
Joe O.

Joe O.

RANGE MAYTAG MER8775AS0 Installed element. Ran test bake. Op test ok

Near Fenkell Rd, Andover, OH 44003
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Installed new part unit op tested good. The handle set screw in the handle got stripped out, needs replaced ; ordrng 1 W11045125 (handle)

Near Birdie Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 Installed control board and console. Ran auto test and calibration. Op test no good. Unit not locking lid and/or agitation and spin tests not normal. Lid lock test fail. Replaced lid latch using truck stock. Reran auto test and calibration. All functions now passing. Op test good.; used 1 W10810403 (LID LATCH) from stock

Near North St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDC465HW0 "Found vent cover outside not open all the way also it has a lint screen explain customer to replace one without the lint screen other wise it will get clogged and won’t allow air flow to come out temp inside drum was 336 temp coming out from dryer 171,opt test ok"

Near Tuscany Cir, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MEDB835DW4 Cc of tick noise Found noise coming from blower wheel Found unit to be cracked even worse than from last time Replaced blower wheel OP TEST OK

Near Apple Orchard, Rootstown, OH 44272
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc of low flow at dispenser Found unit to be attached to a saddle valve Turned valve off and back on and got a little better flow Advised to replace that valve with a normal style Advised to call back if after valve is replaced and issue seems to be the same

Near N Walnut St, Ravenna, OH 44266
Jason N.

Jason N.

DRYER WHIRLPOOL WED4815EW1 "Cc unit making noise in operationConfirmed ticking noises. Removed front panel, found several small rocks tucked in front felt seal. Also coin stuck inside drum fin. Removed all debris and tested. Op test good, no abnormal sounds present."

Near Hart St, Mentor, OH 44060
Jason N.

Jason N.

DRYER WHIRLPOOL WED4815EW1 "Cc unit making noiseConfirmed noise from drum. Pulled front panel, found 3 screws stuck in front felt seal, removed and tested. No abnormal sounds present. Op test good."

Near Cornell Ct, Painesville, OH 44077
Jason N.

Jason N.

RANGE WHIRLPOOL WFE550S0HZ1 Cc unit door hinges came offConfirmed spring hinge came apart. Customer had already dissembled door. Replaced door hinges. Reassembled door. Door op test good.

Near Woodridge Ln, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed water valve. Customer stated freezer light is out. Water getting to filter but not through dual water valve. Needs dual water valve and freezer led; ordrng 1 W11205083 (module) and 1 WPW10341329 (water valve assy)

Near Glengary Dr, Rome, OH 44085
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc unit not making ice and frost behind ff drawersCustomer stated it wasn’t keeping up with ice production over the holidays. It now is making full bins of ice. Ice maker diagnostics functions normal. Advised customer if using a lot of ice, it will take time to replenish the bin. Confirmed frost build up on ff evap. Ordering fan assembly and evap thermistor. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDS30IXBL4 CC user interface is dead. Confirmed the ui is dead. Service pointer W10536944 service pointer to replace the ui. Will need ui. ; ordrng 1 WPW10500172 (panel-cntl)

Near Concord Dr, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER WHIRLPOOL WET4024HW0 I called Whirlpool Tech line I explain to them that the customer is having an issue with the machine overfilling I verified this again. I told Tech line that we have replaced the sensor and control and have thoroughly inspected the pressure sensor hose. He recommends of the pressure sensor hose to be replaced; ordrng 1 W11209824 (tube)

Near W 9th St, Cleveland, OH 44113
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354ESS3 Part needs to be re-ordered the bottom is damaged there’s a hole in it i took pictures; ordrng 1 W10805015 (pump&motor)

Near Chadbourne Rd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Found gearcase shaft loose or broken also seal squeaking and agitator teeth strip also leaking oil ordering parts needed ; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (belt)

Near Hollywood Ave, Sheffield Lake, OH 44054
Brian M.

Brian M.

DISHWASHER MAYTAG MDB3700AWX Installed pump During test cycle found unit to be leaking Found hairline crack I’m sump plastic Needs another sump assembly and spray arm Spray arm was fragile and when removing it also cracked needs filter housing as well all plastic is fragile and has cracks throughout ; ordrng 1 6-917112 (motor pump) and 1 99002280 (FILTER ) and 1 99002466 (STRAINER ) and 1 WP99002419 (arm-wash)

Near Athena Dr, Kent, OH 44240
Corina B.

Corina B.

RANGE KITCHENAID KSGG700ESS1 Cc that the oven takes too long to pre heat. Found the door switch rod bent. It doesn’t know if the door is open or closed. Will need new door switch ; ordrng 1 W10273192 (rod-door) and 1 WP9757262 (swtch-lite)

Near Westlake Ave, Lakewood, OH 44107
David R.

David R.

DISHWASHER KITCHENAID KDTM504EPA2 "Cc of dispenser not opening all the time. Water not getting into dispenser. 9-4 divert or lower sprayer arm error code. Mechanical fault it seems like. Ordering control, pump assembly, dispenser.; ordrng 1 W10843811 (motor) and 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor) and 1 W11032769 (dispenser) and 1 W11087216 (cntrl-elec)"

Near Hidden Canyon Dr, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH01 CC that the unit is not cool. Fz 40 ff 57. Remove the evap cover found a ball of ice in the RT hand corner. Oil in drain pan. The compressor does not have enough line for a process stub. . Will need evaporator drier compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 2 WPW10143759 (dryer)s

Near Lenacrave Ave, Cleveland, OH 44105
Brian M.

Brian M.

RANGE WHIRLPOOL WFE550S0HW1 "Cc unit not holding temp Ohmed out temp sensor, sensor is within range Ohmed out bake element, element is within range Ran test bake to 350 found unit to shut off when pre heat is reached Temped unit an found it to be 40 degrees less than set point Needs control and thermostat ; ordrng 1 W11317859 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Fisher Rd, Burton, OH 44021
Gabriel P.

Gabriel P.

Replace parts,opt test ok ; Job Cmpltd

Near Sunrise Dr, Amherst, OH 44001
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit making a buzzing noiseRan diagnstics, no codes stored. Ran cycle, during vent fan operation, buzzing noise manifested. No airflow from vent fan. Unit needs vent fan assembly. ; ordrng 1 WPW10469574 (vent asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Opalocka Dr, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 2 degrees, found air damper not opening, unit needs new air damper; ordrng 1 WPW10479155 (control)"

Near Royalview Dr, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 "Fedex never deliver tub assembly office to re order,customer is very angry and say she was calling whirlpool cause she has 5 kids leaving in there and had lots of laundry ; schdld next appmnt for 1/10 FRI !"

Near Terra Ln, Amherst, OH 44001
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 "Cc of noise Found noise coming from blower wheel and motor Motor is grinding and blower wheel is damaged due to items in blower housing Motor is under 10 year warranty parts only Needs motor and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel2473), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near OH-43, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc of wheel coming loose Replaced using kit OP TEST OK Found dispenser door stop clip broken Customer to install clip ; ordrng 1 W10919676 (clip)

Near Beverly Ln, Streetsboro, OH 44241
Corey L.

Corey L.

MICROWAVE KITCHENAID KOCE500ESS01 "Customer complaint mw not working f1e5 error, confirmed found f1e5 error appearing after starting a load, inverter not responding, connections are tight, unit needs mag, am, and inverter board, inverter is out of stock and cannot drop ship, PARTS* to do research on part, customer calling kitchen aid to see if they will cover inverter also, mag and AM parts are covered. ordrng 1 W10217711 (inverter) and 1 W10524080 (cntrl-elec) and 1 W11346197 (MAG), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near City View Dr, Cleveland, OH 44113
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS03 Could not get to the unit; schdld next appmnt for 1/6 MON !

Near Pearl Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit op tested good

Near Carriage Ln, Willoughby, OH 44094
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Replaced part. Tested on normal cycle, unit kept filling and filling. Blew through pressure tube, clear. Look at connection from tube to tub. The part is broke off where they connect. Ordering tub, gearcase, screws* 2 count job; ordrng 1 W11035751 (gearcase) and 1 W11219115 (TUB) and 4 WPW10249633 (screw)s"

Near Marshfield Blvd, Westlake, OH 44145
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB835DW0 "Cc unit coded f6 and then stopped workingUnit will not power on, but still able to get into diagnostics. Found code f6e2 for UI cannot hear acu. Diagnostics led on main control flashing normal. Checked j18 connector header for 5v. 5.1v is present. Unit needs console. Customer not repairing at this time, estimate only."

Near Wembley Ct, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE404DSS0 Cc upper rack falling offReplaced adjusters on both sides using customer supplied pre Id parts. Op test good.

Near Fairfax Dr, Chagrin Falls, OH 44022
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8800YC0 "Customer complaint washer is leaking randomly, ran normal wash for 15 min, canceled and ran soak cycle for 15 min, confirmed water slowly making its way down the outside of tub, found sp W10545059A for new dispenser from overflowing, quoted for updated dispenser with extra drain port; ordrng 1 WPW10187307 (dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eldorado Dr, Rocky River, OH 44116
Jason N.

Jason N.

RANGE JENN-AIR JDRP536WP03 "Cc unit making noise after oven shut offRan diagnostics, no codes stored in history. Ran bake test to 400, then canceled. Ran another test to 350 and canceled. No abnormal sounds heard. Talked to customer, he shut breaker off to unit days ago, but hasn’t used oven since. He possibly could have reset the issue before I came out. Unit is operating as designed at this time."

Near Majestic Oaks Trail, Broadview Heights, OH 44147
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 Cc unit door not staying latchedConfirmed latch not holding door very well. Replaced strike and latch using customer supplied pre Id parts. Door op test good.

Near Forest Ridge Dr, Bedford Heights, OH 44146
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Installed ice maker, cycled ice maker. Op test ok"

Near King Dr, Eastlake, OH 44095
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS24SEBL5 "Customer complaint that unit is leaking from door, found water leaking passed seals, unit needs new door seals; ordrng 1 4172127 (seal kit) and 1 WP9743590 (gasket)"

Near Tudor Cir, North Royalton, OH 44133
Joe O.

Joe O.

WASHER WHIRLPOOL WFW85HEFW1 "Cc: error codeFound error code f3e1(water level system error). Checked pressure hose, good. Ran quick diagnostics. Found unit has excessive suds in unit. Ran quick cycle. Unit functioning as designed. Op test ok"

Near Hubbard Rd, Madison, OH 44057
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc that unit get way hot and even heats in air fluff mode Found heater to be shorted to cabinet Replaced heater Ran test cycle OP TEST OK Advised customer on having venting checked out do to having a very long run ; used 1 279838 (ELEMENT) from stock

Near Vaughn Ave, Hiram, OH 44234
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302ESS00 Customer remodeling kitchen. Asked if we could just check the doors. And he can install later. Spoke to BJ he stated that if we have to come back the customer would owe labor. Customer to install doors.

Near Bridlehurst Trail, Kirtland, OH 44094
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc: not cooling properlyFound temps in ff at 40 degrees and freezer at -1 degree. Customer only has a few products in freezer, not enough to hold temps during defrost. Advised customer to add product to help hold temps during defrost cycle. At the moment Unit seems to be functioning as designed. Called whirlpool tech line spoke with mike. He states the customer needs to check temps in water. Stated we could use a data logger to keep track of temps over a period. spoke to BJ he stated to change control, something is causing it to lose cooling. Replaced control and ui. Entered diagnostics tested components. Unit is cooling. Op test ok"

Near Monarch Ct, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF330PAHW1 "Miss understanding on how to operate machine found no issue,is working"

Near Jaeger Rd, Lorain, OH 44053
Brian M.

Brian M.

WASHER MAYTAG MHW5630HW0 Installed drawer Ran test cycle Did not see unit leaking anymore OP TEST OK

Near Bristol Ln, Streetsboro, OH 44241
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 CC that the ff is not cooling. Found the fz evap is cover in ice and frost. Steamed out the evap. Found the evap motor seized. Replaced the evap motor from t/s. Optest ok.; used 1 WP2315539 (MOTOR-EVAP) from stock

Near W 133rd St, Cleveland, OH 44111
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH53521HZ0 "Customer complaint that light will not shut off, confirmed, unit needs new control ; ordrng 1 W11182110 (cntrl-elec)"

Near Windswept Dr, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Cc: no interior light or display on controlFound unit is cooling properly. Customer showed that if the door switch is pulled the lights come on. Needs door switch; ordrng 1 W11384469 (DOOR SWITCH )

Near OH-167, Jefferson, OH 44047
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF510PAYWA "Installed control board. Op test no good, will need to install element, however, unit can not be uninstalled to work on. Customer water supply line is a copper pipe sticking up from floor in front of unit. Advised customer to contact plumber to see how to reroute water supply so unit can be uninstalled. Customer to contact office when work is done.; saved tckt"

Near Saybrook Rd, University Heights, OH 44118
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BW2 Installed new part unit op tested good

Near Parkwood Dr, Willowick, OH 44095
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Customer complaint ice maker has not worked since purchased, jumped Im, I’m did not cycle, unit needs ice maker; ordrng 1 WPW10300024 (icemaker)"

Near E Vancey Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADW7 Installed new part unit op tested good. I took the old motor apart and there was a gritty substance causing the impeller of the pump not to rotate.

Near E 266th St, Euclid, OH 44132
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5300VW0 Found the t fuse open. I replace the fuse unit tested good. I recommend for the customer clean the vent; used 1 WP3392519 (THERMAL FUSE) from stock

Near E 219th St, Euclid, OH 44123
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit knobs are crooked Customer stated unit is working fine, but she wanted to know if her burner knobs were ok. Found 2 burner knobs with cracks causing them to be crooked. Unit needs 2 burner knobs. Ordering knobs, customer to install herself.; ordrng 2 WPW10339442 (knob)s"

Near Edison Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

FREEZER UPRIGHT MAYTAG MZF34X16DW01 "Installed new control and harness, cleared evaporator , op test good"

Near Wiltshire Rd, North Royalton, OH 44133
Corina B.

Corina B.

DRYER WHIRLPOOL MGDC465HW0 CC that the unit will not heat. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the igniter is open. Replaced the igniter from t/s. Optest ok. ; used 1 279311 (IGNITOR) from stock

Near Lake Rd, Rocky River, OH 44116
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4800BQ2 "Customer complaint dryer not working on auto that it stays on so tape was put over that section and timed has been used, ran auto cycle starting on cool down, unit stopped on its own after cool down, advised customer the wrinkle prevent portion will keep turning dryer on for roughly 2 hrs after complete, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, unit is not on dedicated outlet and sharing with 3 other electronics, this model does not have moisture strips, unit is operating as designed"

Near Parkside Dr, Brooklyn, OH 44144
David R.

David R.

DRYER WHIRLPOOL PYG2300AWW "Customer had concerns about heat., customer just had vent cleaned out after 20 years. Tested unit for 10-15 mins. Heat was cycling off and on high 210* low 170*. Heat is good. Checked inside, clear of lint, all components test good. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Capulet Ct, Avon, OH 44011
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW2 Installed new part unit op tested good. Explain the proper use of the machine again with the husband.

Near Goller Ave, Euclid, OH 44119
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW2 Installed listed parts. Ran auto test and calibration. Op test ok

Near S Forest Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found food burning underneath element causing it to smell burn clear out and clean,opt test ok"

Near Baldwin Blvd, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Customer complaint that unit is not making ice, found ice box fan frozen and stuck, unit needs new ice box seal kit; ordrng 1 5303918784 (air handler housin), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brush Rd, Richmond Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced the rollers. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok.

Near Manor Park Ave, Lakewood, OH 44107
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint dishwasher is not cleaning the dishes but sounds like it’s doing something, started normal cycle, unit filled, wash motor just humming, replaced sump asm with ts part, op test good; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Gessner Rd, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Cc concern of temp. Tested FF between 37-40, Fz is -2. Checked evap and frosted over good. Checked service mode and all components working. Noise coming from damper. Noise and not opening all the way. Gave estimate to customer, do not order parts; ordrng 1 W11087463 (damper), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stoney Creek Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced parts. Tested. Give 24 hours to return to normal temps. Op test ok

Near Windsor Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 The units op tested good the issue the customer is experiencing is when he closes the fridge door of the freezer door pops open I explain to them that is the air pressure changing inside the cabinet and it has to escape so escapes through the freezer door and vice versa. Unit tested good I also told him because the units in the garage to expect cooling issues as it gets cold

Near Steeple Chase Dr, Willoughby Hills, OH 44092
Joe O.

Joe O.

RANGE GE PB930SF2SS "Installed element, tested unit. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bellaire Dr, Painesville, OH 44077
Brian M.

Brian M.

DRYER WHIRLPOOL MEDC200XW1 "Cc of no heat Customer had breaker off turned breaker on ran test cycle Found unit to be heating normally then cuts out and stops heating Found timer not advancing Needs timer ; ordrng 1 W10894766 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Prentiss Rd, Garrettsville, OH 44231
Brian M.

Brian M.

DISHWASHER MAYTAG WDF330PAHW2 Complaint of a leak Physically checked unit over Unit runs but I can not verify if unit leaks due to no water hook ups in store Physically unit checks out ok

Near OH-303, Streetsboro, OH 44241
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDTE104ESS3 "Cc unit not drainingFound water in bottom of unit. Ran cancel drain, drain pump working, but unable to push water through. Pulled water out with vac. Checked disposal line, found large fat deposit halfway down. Used plastic tubing with vacuum to loosen and remove. Filled unit with water and ran cancel drain test. Unit now draining. Op test good."

Near Norwood Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR GE GFE28GSKBSS "CC that the deli drawer is freezer food and a rattling noise. Found the ff evap cover has frost and ice. Steamed out the ff evap and cleared the drai. Tube. Found the ice box fan is rattling. Will need a new fan. ; ordrng 1 WR60X10342 (fan motor im asm / s), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Reeves Rd, Eastlake, OH 44095
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 The unit tested good the user interface is operating as designed. The option cycles only work with certain main cycles. Explained how to properly use the machine unit tested good

Near Chardon-Windsor Rd, Chardon, OH 44024
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Installed motor and belt. Op test ok; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock

Near Timber Ln, Geneva, OH 44041
Jeff M.

Jeff M.

RANGE KENMORE 790.410238 "The touch panel is starting to fail it works sometimes it does not work other times needs a new touch panel estimate only customer will buy a new one; ordrng 1 318918004 (control panel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Abbey Dr, Madison, OH 44057
Brian M.

Brian M.

RANGE WHIRLPOOL WFE515S0EW1 Cc that cook top seems to be cycling on and off to soon Tested burners all burners are working as design Tested bake unit is 20 degrees off at control but checked temps and it’s normal At this time unit is working properly

Near Country View Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MBR2258XES4 "Found ball of ice on the right corner of freezer evaporator,also found fan not running it was huming spin it by hand and started running will need a fan motor also check voltage to fan 123 voltage giving estimate ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eventide Dr, Parma, OH 44129
Corina B.

Corina B.

RANGE WHIRLPOOL WFG525S0HS1 Replaced the hinges. Optest ok

Near Waterbury Rd, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW Nothing wrong with the wash plate but as I was trying to remove it I broke it so I replaced it anyway. The actuator was broken and wasn’t shifting into the proper gear. Installed new part unit op tested good ; used 1 W10913953 (ACTUATOR) from stock

Near Darlene Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 Cc of unit giving error of f3e1 Found stored code of f3e1 ran test cycle unit showed code again Made sure no blockage in hose Replace control Ran test cycle no error Ran auto test and calibration OP TEST OK

Near OH-59, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MVWB835DC4 Cc unit not powering on Found unit to be dead could not get into diagnostics Replaced control and UI Ran auto test and calibration OP TEST OK

Near Aberagg Rd, Atwater, OH 44201
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit will not turn on. Checked terminal block l1 to n 120 volts, l2 to n 120 volts, l1 to l2 0 volts. Checked the cord for good. Checked the terminals on the outlet will need an electrician to replace the outlet due to the prongs spread out. Called BJ and showed him and took pic. Checked the fuses, door switch, good."

Near W 89th St, Cleveland, OH 44102
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC555DW1 F0e5 off balance load also found transmission leaking lots of oil underneath will need cam belt drive and gearcase plus motor giving estimate

Near Greenview Trail, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW3 "CC that the unit shakes when in a spin. Checked the basket, good. Started a drain and spin. Ran diag f0e4 Spin Limited By Water Temperature. How the hot and cold are reversed. Leveled the washer. Ran a calibration. Optest ok"

Near W 67th St, Cleveland, OH 44102
David R.

David R.

RANGE WHIRLPOOL WFG550S0HV1 "Replaced parts, tested. Op test ok"

Near Perham Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "There was a mistake I was supposed to work in her dryer not washer found idler pulley and rollers squeaking replace from truck stock,opt test ok ; used 1 WPW10314173XXX (USE KIT PART4392067) from stock"

Near W Breezeway Dr, North Ridgeville, OH 44039
David R.

David R.

DRYER WHIRLPOOL WED85HEFC1 Cc not working. Found outlet not giving 240v. Have electrician check outlet and break. Unit is good. Op test ok *** customer had POP

Near Strongsville, OH 44136
Dan H.

Dan H.

DRYER WHIRLPOOL WED5600SQ0 "Customer complaint of loud noise, confirmed, found rollers worn, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT ) from stock"

Near Westlake Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER KENMORE 110.248322 Remove case found oil leaking to gearcase to basket drive assembly will need gearcase basket drive and coupling they will not fix

Near Summit Ave, Lakewood, OH 44107
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer will not completely drain clothes, water not inside but clothes are sopping wet, confirmed, found pressure fault and long drain, pressure tube is blocked, found flashing on tub blocking pressure hose from reading, removed flashing, calibrated, op test good"

Near Parkman Blvd, Brook Park, OH 44142
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed new filter head, op test good"

Near Dysart Rd, University Heights, OH 44118
Corey L.

Corey L.

WASHER AMANA NTW4516FW1 "Customer complaint washer just fills then drains, confirmed, found drain hose installed on ground running to floor drain, advised customer drain hose must be installed at least 39” above floor, sink is unable to be used and no standing pipe present, customer stated they will install standing pipe, for now and to test hose was attached to a 10’ shop vac hose to floor drain and able to be propped up at least 39”, cleared errors, unit is operating as designed"

Near Wichita Ave, Cleveland, OH 44109
David R.

David R.

DRYER AMANA NED4655EW1 "Replaced timer. Good airflow. Still no heat. Checked voltage, not getting 240 coming from either outlet or breaker. Will need electrician. If anything else pops up with dryer, use warranty. As for now dryer is good. Op test ok"

Near Golden Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE GE JGBP28WEA3WW CC that the front right burner and the oven does not work. Found the igniter is broken and the burner has debri covering where the gas comes threw. Tried cleaning the hole out. Will need an igniter and burner.

Near Chase Dr, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint dishwasher is not cleaning the dishes but sounds like it’s doing something, started normal cycle, unit filled, wash motor just humming, replaced sump asm with ts part, op test good; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Gessner Rd, North Olmsted, OH 44070
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FRT1856AWW "Cc unit still leakingConfirmed evap drain still leaking into refrigerator. Found rear drain tube passage blocked with debris. Pulled drain hose off, cleaned out, blew through top and bottom of drain passage with steamer to loosen debris. Ensured good flow through to bottom drain pan. Op test good."

Near Plum St, Fairport Harbor, OH 44077
Corina B.

Corina B.

RANGE KITCHENAID KEBS109BBL00 "CC that the oven probe sensor came back on. Ran diag no errors. Checked the oven sensor 63k ohms. Sanded the cabinet 63k ohms. Checked to see if the probe is shorted, not shorted. Will need the meat probe sensor. Called BJ not having cust pay for the part; ordrng 1 8186589 (jack-probe)"

Near Bishop Rd, Willoughby Hills, OH 44092
Jeff M.

Jeff M.

WASHER KENMORE 11025132410 "The hub assembly for the washer is completely stripped out I searched through my truck I could not locate the part needs to be ordered; ordrng 1 W10528947 (drive hub kit), used 1 W10528947 (HUB) from stock"

Near Fairway Blvd, Willowick, OH 44095
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4950XW0 "Transmission bearings failure. Est only ; ordrng 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Castleton Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF320PADW3 "The heating element split in half. Needs a heating element and main control board estimate only could not get a hold of landlord left them a message; ordrng 1 W10518394 (heater) and 1 W10906425 (control electric), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Homestead Rd, South Euclid, OH 44121
Jason N.

Jason N.

DISHWASHER GE GDT580SMF6ES "Cc unit not workingCustomer stated it has no power again like last time when control and UI were replaced. Confirmed no power at UI control. Pulled kick plate off, unit power came back on. Checked for loose wires on bottom. Could not find any loose wiring. Possible the bottom ui harness wire was being pushed out of connector by kick plate and insulation. Tested wires and connects while running cycle. Could not duplicate no power condition. Unit op test good."

Near Butternut Rd, Chardon, OH 44024
Joe O.

Joe O.

STACK W/D WHIRLPOOL WGT4027HW0 "Found drain hose is installed correctly. Ran auto test and calibration. Ran normal cycle. Unit still not running through cycle. Checked pressure hose, checked good. Needs control, harness, and water valve. Need 2 techs; ordrng 1 W11028053 (harns-wire) and 1 W11222849 (valve) and 1 W11367652 (CONTROL)"

Near Bridgewater Ln, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER MAYTAG MHW3505FW1 Customer fix the issue she had an electrician out to fix the plug the unit works i did not look at the machine

Near Cotswold Dr, Mentor, OH 44060
Corey L.

Corey L.

WALL OVEN FRIGIDAIRE FGB24L2ASB "Customer complaint oven takes very long to get hot then gets too hot, and bulbs keep burning out, confirmed heated to 250, ignitor weak takes a few minutes before burner lights, it was 165 when unit thought it was preheated, unit needs oven temp sensor and ignitor replaced; ordrng 1 12400035 (igniter,oven) and 1 316217002 (sensor,oven probe), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 48th St, Cleveland, OH 44102
Corina B.

Corina B.

RANGE AMANA AGR5330BAB3 "CC that the oven will not calibrate. Checked the igniter 3.5 amps. Heated oven to 350* waited 15 minutes after the buzzer, temp is correct. Working as designed. Optest ok."

Near Catalpa Rd, Cleveland, OH 44112
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL MMW7730DS02 Installed new part unit op tested good

Near Cadwell Ave, Cleveland Heights, OH 44118
Jason N.

Jason N.

COOKTOP ELE WHIRLPOOL WFE540H0ES2 "Cc unit not working and codesFound unit beeping f9e0 for miswired. Checked terminal block on back of unit. Found power wires loose, black L1 burnt off. Unit needs power cord, terminal block and wire harness.; ordrng 1 PT400 (cord-power) and 1 W11134549 (harns-wire) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)"

Near Brushwood Dr, Streetsboro, OH 44241
Jason N.

Jason N.

WALL OVEN KITCHENAID KODE500ESS04 "Cc unit making buzzing noise from rear of unitConfirmed noise from upper convect fan. Fan blade unbalanced, causing humming noise. Replaced convect fan blade. Ran convect bake test to 350, allowed to cycle for 10 min. No abnormal noises. Set for 425, let cycle, still no abnormal sounds present."

Near , CT
David R.

David R.

MICROWAVE JENN-AIR JMW2330WS00 "Replaced parts, tested. Op test ok"

Near Castlewood Dr, Strongsville, OH 44149
David R.

David R.

RANGE WHIRLPOOL AER5630BAW0 "Replaced parts, tested, bake element cycled off and on at 350. After preheat the element started back glowing about 5/6 mins after. Op test ok."

Near Park Dr, Parma, OH 44134
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc wouldn’t turn on. Customer said unit breaker was on. Closed door, Touched keypad, all buttons working. Ran through service mode, no error codes. Valve good, dispenser opened, wash motor good, drain good, heater came on. Tried again, all buttons working. Tried normal wash, good. Tried Quick was, good. Told customer door has to be completely closed for UI to take command. Everything working correctly. Op test ok."

Near Heather Ln, Middleburg Heights, OH 44130
Corina B.

Corina B.

WALL OVEN IKEA IBS350DS00 CC that the unit is not working after the broil. Found the thermal fuse is open. Called t/l Rich to advised cust to keep the door closed when the unit is cooling down. The hot air is is going back over the fuse. Replaced the fuse from t/s. Heated oven to 350* cooling fan is clear. Checked oven door is at a 90*. Optest ok; used 1 WPW10545255 (FUSE-THRML) from stock

Near Forest Cliff Dr, Lakewood, OH 44107
David R.

David R.

DRYER WHIRLPOOL WED6620HW0 "Replaced parts, tested, heated and cycled. Op test ok."

Near Chestnut Ridge Rd, Elyria, OH 44035
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 Found 244 voltage from l1 to neutral and 244 voltage from l2 to neutral and from l2 to l1 000 voltage unit not getting proper voltage explain customer

Near Robin Dr, Elyria, OH 44035
Joe O.

Joe O.

WALL OVEN KITCHENAID KODE500ESS Installed jack and probe. Ran test bake. Op test ok

Near Som Center Rd, Gates Mills, OH 44040
Jason N.

Jason N.

MICROWAVE WHIRLPOOL UMV1160CB7 "Cc unit physical damageUnit is tagged as missing mounting hardware. Inspected unit. Found Rh mounting nut pushed down into unit. Unit had tried to be installed. Pulled cover, retrieved nut and mounting bracket. Nut no good, crossthreaded. Used extra truck parts(w10596040) to replace nut. Reinstalled mounting nut and bracket."

Near OH-303, Streetsboro, OH 44241
Joe O.

Joe O.

N/A N/A MFI2269DRM01 "Installed gasket, steamed gasket. Op test ok"

Near Berwick Ln, South Euclid, OH 44121
Corina B.

Corina B.

COMPACTOR KITCHENAID KTTS505EPA0 Replaced the gear. Optest ok.

Near Stratford Ave, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc unit seems to of stopped cooling and no is working but there is a loud noiSe Found temps in fridge to be at 37 and freezer at 2 temps are normal Found noise coming from diffuser when it opens and closes Noise is louder than it should be Needs diffuser ; ordrng 1 W11087463 (damper)

Near S State St, Painesville, OH 44077
Brian M.

Brian M.

WALL OVEN MAYTAG MEW9627FZ02 "Cc unit still is not heating Found unit to be still, not getting 240v While running down wiring doing live voltage checks I hit the light relay and took it out on the board Needs control board Called and spoke to BJ advised to order ; ordrng 1 W11032469 (cntrl-elec)"

Near S Ridge Rd, Perry, OH 44081
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Cc unit freezer still not cooling properly Customer stated overtemp alarm flashing on control, will read 0 then 22. Temped freezer, freezer temps 20-25 degrees. Pulled evap cover, ice ball on cap tube, only frosting on first 2 coils. Unit has refrigerant leak, will need sealed system repair. Estimate only at this time, customer to decide later, will call us if wanting to repair."

Near Oak Hill Dr, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Superior Rd, East Cleveland, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced duel valve, op test no good, filter head must have slow leak past seal to dispenser, ordering filter head; ordrng 1 W10844267 (housing)"

Near Sunset Oval, North Olmsted, OH 44070
David R.

David R.

WASHER WHIRLPOOL WTW5000DW1 "Replaced parts, tested, calibration. Op test ok."

Near Pitts Blvd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit op tested good

Near Wilson Mills Rd, Highland Heights, OH 44143
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer has not been ringing clothes out well since it was purchased when used on bulky setting, filled unit in test mode to check standing pipe for slow drain or back up, passed, no faults, found sp for wet clothes though serial number range does not match unit, researched part on marcone and control has been subbed over, advised customer since there is a new board they may have addressed this issue; ordrng 1 W11116590 (cntrl-elec)"

Near W 130th St, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JFC2290REP00 Installed new part unit op tested good

Near Low Ridge Ln, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS2 Plugged the unit in op tested good everything worked

Near Mentor Ave, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 CC that the freezer is not freezing. Fz 30* ff 43*. Unit was in a defrost when arriving. Wait 15 minutes and checked the evap for a frost pattern. Frost pattern is good. Will need a main control. ; ordrng 1 W11353813 (CONTROL )

Near Garfield Ave, Lakewood, OH 44107
Brian M.

Brian M.

WASHER AMANA NFW5800HW2 Complaint of not spinning Found unit to be unleveled Leveled unit ran high speed spin test OP TEST OK

Near Dillon Dr, Ashtabula, OH 44004
Brian M.

Brian M.

WALL OVEN MAYTAG MEW9627FZ02 Cc that unit is not heating Found unit not getting 240 to control board Advised to have electrical checked out Customer stated she wanted me to leave the oven doors off Left doors off on the counter under cardboard that customer supplied

Near S Ridge Rd, Perry, OH 44081
David R.

David R.

WASHER MAYTAG MVWB835DW3 Cc of UI. Some buttons working and some not. Verified. Ordering console ; ordrng 1 W11112656 (console)

Near E Main St, South Amherst, OH 44001
Dan H.

Dan H.

RANGE GE JGSP28WEK2WW "Customer complaint that oven is not working, started bake for 350 degrees, oven did not light, found switch on valve broken off, unit needs new gas valve, customer does not want repair ; ordrng 1 WB19T10073 (regulator convert pr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Parkview Dr, Seven Hills, OH 44131
Dan H.

Dan H.

DRYER WHIRLPOOL LER8620PW0 "Customer complaint that dryer does not shut off when door is opened, confirmed, unit needs new door switch, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP3406107 (switch-dor 21.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brecksville Rd, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2269VEW1 "Customer complaint there is a noise after using dispenser sometimes, customer and tech ran water and ice from dispenser multiple times, unable to duplicate the problem, unit is operating as designed"

Near Alan Pkwy, Middleburg Heights, OH 44130
Dan H.

Dan H.

DRYER KENMORE 110.6020299 "Customer complaint that unit is not turning on, confirmed, found thermal fuse open, unit needs new thermal fuse, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 3392519 (thermal fuse)"

Near Lynnfield Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer is stuck on rinse, confirmed, ran diagnostics found basket speed fault, ran calibration unit did not complete calibration, ran tach test, found shifter failed, replaced with ts actuator, cleared faults and calibrated, op test good; used 1 W10913953 (ACTUATOR) from stock"

Near N Linden Ln, Parma, OH 44130
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Found pump motor not starting ordering do not have it on truck stock ; ordrng 1 W10917114 (pump&motor)

Near Brookfield Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8000DW4 "Found lint screen out side vent cover not up to code explaining customer why also he has a flex foil thats a fire hazard show him a video why,also found back of dryer inside paint is ship ; ordrng 1 W11135007 (bulkhead)"

Near W 39th St, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "temps were 40 in ff and 0 in frz, Installed new ui, op test good"

Near Parma Heights, OH 44130
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW8200FW0 rick spoke to whirlpool cause it seeings the clicking sound was coming from the rotor cause check shocks and they were good also the rotor good tech line also believe there might be something broken on basket giving estimate all parts ; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 1 W11253212 (screw) and 1 WPW10544980 (rotor)

Near Highland Ave, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Replaced parts listed, op test good, advised customer to monitor, it will take 72 hrs for bin to fill with ice"

Near Laura Lee Ln, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Installed new control and drain tube, op test good"

Near E Overlook Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4800BQ1 "Transmission leaking lot of oil also making loud sound and it got oil other parts as well,ordering parts needed ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10677715 (drive motor)"

Near Dunford Rd, Westlake, OH 44145
Dan H.

Dan H.

DRYER WHIRLPOOL LG7001XMW2 "Customer complaint of loud noise, confirmed, found rollers worn out, unit needs new rollers; ordrng 1 349241T (support,roller), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Woodland Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE304DSS0 "Cc: leakingFound unit leaking from diverter. Needs sump assembly; ordrng 1 WPW10455261 (pump&motor16682), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Giuliano Dr, Kirtland, OH 44094
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BW2 "Customer complaint that flames shot down side of stove cabinet and up customers arm when left front burner was lit, lit all burners several times, all burners operating properly, unit is operating as designed"

Near Wendy Dr, Cleveland, OH 44122
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit leakingNo physical damage to unit, checked all water fitting and gaskets. All check good, no evidence of water leaking from unit. Unit inspection good."

Near Nicholas Way, Kent, OH 44240
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Cc unit making clunking noise during last spin cycle,Ran diagnostics, no codes stored. Ran manual spin test, no abnormal sounds present. Checked all bolts on gearcase and agitator. Ran drain and spin test using 5 towel load. Sounds to be rotor noise at low rpm spin. Seems to some movement in tub, although rotor bolt is tight and tub retainer nut is tight. Ordering gearcase, rotor, stator.; ordrng 1 W10752189 (screw) and 1 W11032711 (washer) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEARCASE)"

Near Harner Rd, Mantua, OH 44255
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Installed pump/ motor. Ran wash test. No leaks, op test good."

Near Fairview Ave, Atwater, OH 44201
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW6620HW0 Call tech line spoke to Chris explain him that when we arrive customer said Fedex people drop tub assembly coming of the gate and he had a video prove to prove it but when we check tub from out we didn’t found any cracks on the outside so we though it was ok but now that is installed correctly is making a loud clicking on the high spin like if something is broken inside basket they put it on the file ; ordrng 1 W11287251 (TUB ASSEMBLY )

Near Nottingham Pkwy, Avon, OH 44011
Dan H.

Dan H.

WASHER MAYTAG MVWB766FW1 "Customer complaint that unit is not starting, confirmed, ran diagnostics found f2e1(stuck key) error code, unit needs new control and user interface ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

Near North St, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER FRIGIDAIRE GLTR1670AS0 "CC that the washer is leaking. Found the bellow was coming off. Ran the washer for several minutes, no leaks. Advised cust if the bellow comes off again will need a new bellow."

Near Birchwood Ave, Cleveland, OH 44111
David R.

David R.

DRYER WHIRLPOOL WED8500DW4 "Cc long drying times. Started unit in the place where it is at, checked airflow outside, bad. Moved unit up, took off vent, tested on timed dry. Unit was cycling off and on heating up to 215*. Put back on vent, left unit moved up about a foot or two, airflow outside, good. Vent was being crimped in the back of unit by wall. Unit is good. Op test ok"

Near OH-303, Wellington, OH 44090
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFXS25RYWH2 "Installed pad, op test good"

Near W Schaaf Rd, Cleveland, OH 44109
Jason N.

Jason N.

DRYER MAYTAG MEDB765FC0 "Cc unit taking too long to dryRan entitlement, Ran dryer test, good air flow through unit, good heat. Ran diagnostics, 4-4 code for l2 voltage line error. Could not check airflow through venting as venting not accessible in this building. No airflow codes, unit is working as designed. Adjusted dryer level to 3. Op test good."

Near OH-14, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced the ff door. Optest ok.

Near Galway Cir, Brooklyn Heights, OH 44131
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW1 Installed new part unit op tested good

Near Lockwood Rd, Madison, OH 44057
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 I straightened out the metal frame and now door does not drop down when opening door giving and estimate on parts ; ordrng 1 00-27-001 (gasket) and 1 W10713320 (tub-dishwr) and 1 W10909064 (panel) and 2 WP302868 (screw)s and 1 WP8534853 (door hinge) and 1 WP8534853 (door hinge) and 1 WPW10681564 (support)

Near Oak Point Rd, Lorain, OH 44053
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM354DSS5 "Installed pump and motor assembly. Ran wash test then cancel drain. No leaks, op test good."

Near Rivers Edge Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not draining, drain pump is working, found belt came off of pulley and motor, reinstalled, unit agitates and spins, op test good"

Near Lawn Ave, Cleveland, OH 44102
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Installed door switch. Op test ok

Near S Winds Dr, Mentor-on-the-Lake, OH 44060
Joe O.

Joe O.

DRYER MAYTAG MEDB750YWO Cc: noiseFound rollers worn. Replaced pulley and rollers. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 4392067 (DRYER REPAIR KIT4783) from stock

Near Johnnycake Ridge Rd, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHW2 Cc of no drain Found drain hose clogged Replaced hose OP TEST OK

Near Lakeshore Blvd, Eastlake, OH 44095
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL ED5VHEXTL01 Found drain frozen over. Thawed using steam . Unit op test good.

Near Greenridge Dr, Geneva, OH 44041
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Found pressure hose was not connected. Reconnected, ran calibration. Ran normal wash cycle, was advancing. Op test ok"

Near Overlook Dr, Grafton, OH 44044
Corina B.

Corina B.

DRYER WHIRLPOOL WED4850HW0 CC that the unit is not heating. Checked the outlet l1 to n 120volts l2 to n 120 volts l1 to l2 0 volts. Will need an electrician. Optest ok.

Near Columbia Rd, Westlake, OH 44145
Brian M.

Brian M.

DRYER WHIRLPOOL WGD92HEFC0 Cc of smell when drying Customer stated she recently had floors door and she thought that was the smell but wasn’t positive Ran dryer unit is heating and running fine. Could smell a little bit of a varnish smell but not bad Advised to run as normal and smell should slowly dissipate in a few days when the rest of the house varnish smell goes away OP TEST OK

Near Shannon Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

WASHER MAYTAG MVWC465HW2 Upon arrival unit in a continuous drain mode. Very good water pressure to unit in both hot and cold water. Unit filling then stopping. Unit filling properly now and advanced to wash on its own. Ran a service cycle and unit passed Unit is woking as designed

Near Rushmore Way, Painesville, OH 44077
Dan H.

Dan H.

RANGE MAYTAG MEW9630FZ03 "Customer complaint that ovens do not get up to temperature, oven temperature sensors are good, started bake elements heat, unit likely needs a control, serial number does not match, advised customer that they need to contact whirlpool and have them send new dispatch with correct serial number; O-emld tckt"

Near Frazier Dr, Rocky River, OH 44116

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