Near University Heights, OH 44118
Dan H
Job Details: 11/11/2020
MICROWAVE AMANA MVH210W "Customer complaint of loud noise when fan is in use confirmed, noise is coming from fan motor, unit needs new fan motor, part is no longer available ; ordrng 1 R0707010 (Fan motor)"
Near Cleveland, OH 44102
Corina B
Job Details: 11/11/2020
RANGE KITCHENAID KGRS505XSS05 "Replaced the control. Optest ng. Checked the gas valve, open. Will need a new valve. Brought core back for return ; ordrng 1 WPW10546238 (Valve), used 1 Shipping, and 1 12400035 (Igniter) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 11/11/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 Found amp 12.3 ordering parts needed ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Burton Township, OH 44021
Brian M
Job Details: 11/11/2020
DISHWASHER KITCHENAID KDFE104DSS5 Cc unit not filling or washing Found unit able to fill but sump can not find home position and just hums Needs sump assembly ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Near Auburn Township, OH 44023
Brian M
Job Details: 11/11/2020
WASHER MAYTAG MVWB850WL0 Went to take tub out and found side panel and lid to be rusted out advised customer. She no longer wants to continue with repair.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/11/2020
WASHER MAYTAG MVWB765FW3 "Replace parts,opt test ok"
Near Cleveland, OH 44106
Dan H
Job Details: 11/11/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Customer complaint of burning smell, confirmed, transformer is burning, magnetron is humming loudly, unit needs new magnetron and transformer ; ordrng 1 W10818686 (Mag) and 1 W10880342 (Transformer)"
Near Brecksville, OH 44141
Brian M
Job Details: 11/11/2020
RANGE KITCHENAID KSDG950ESS1 "Customer complaint Aqualift not getting stains up and takes a long time to preheat, customer also stated she ran it several times and still bottom will not come clean aqualift does nothing Customer had started a self clean cycle water only gets up to abo
Near Cleveland, OH 44102
Corey L.
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint of frost in frz, confirmed frost accumulation on ceiling and drawers of frz, temp was 6, gaskets are sealing, opened and shut drawer several times and 3 times the left side did not fully close while closing slowly, unit needs new frz d
Near Cleveland, OH 44109
Dan H
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KFXS25RYWH2 "Customer complaint that unit is not cooling properly, fresh food section temperature at 45 degrees, freezer section temperature at 15 degrees, fans are running, compressor is running, good frost pattern on evaporator, unit needs new control; ordrng
Near Columbia Station, OH 44028
David R
Job Details: 11/11/2020
WASHER MAYTAG MVWB865GW0 "Replaced parts. Good. Ran diagnostics, Unit is working but squeaking coming from gearcase. Ordering gearcase and agitator,***requesting double labor ; ordrng 1 W10909670 (nut-spaner) and 1 W11161960 (agitator) and 1 W11455453 (GEARCASE )"
Near Atwater, OH 44201
Brian M
Job Details: 11/11/2020
RANGE WHIRLPOOL WFE320M0ES0 Installed switches and burner and gasket OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed leds OP Test Ok
Near Wickliffe, OH 44092
Jason N
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5000DW3 Installed drive parts and control. Ran auto test and calibration. Ran drain and spin several times to ensure noise from shifter is not present. No abnormal noise present. Op test good.
Near Columbia Township, OH 44028
David R
Job Details: 11/11/2020
RANGE WHIRLPOOL KWCV167MMT "Cc fan motor not running, customer had also changed out motors himself and still not working. Took apart control, found 120 coming into control but not being sent out. Control 8190374 is no longer available, talked to Brain to confirm. Customer paid SVC.
Near Cleveland, OH 44123
Corey L.
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 "Customer complaint ice maker not working, 39 ff 19 im, no ice in bin, found ice halfway ejected from mold but cubes had melted together and bound ice, possibly by door being open a fair amount of time while maker was ejecting, cleared ice and ice maker c
Near Avon, OH 44011
Gabriel P
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replace part,opt test ok"
Near Fairview Park, OH 44126
Dan H
Job Details: 11/11/2020
DISHWASHER KITCHENAID KDFE104HPS1 "Installed new upper rack, op test good ; schdld next appmnt for 11/19 THU !"
Near Avon, OH 44011
Gabriel P
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL GD5RVAXVY05 "Replace filter housing,opt test ok"
Near Avon Lake, OH 44012
Corina B
Job Details: 11/11/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced control, valve and drain pump. Optest ng. Checked the control 0 volts. Check the wires have continuity. Unplugged the fan drain pumped turned on. Called t/l Andrew to replace the fan and wire harness. The harness is shorted. Will need a new co
Near Parkman Township, OH 44231
Brian M
Job Details: 11/11/2020
OTR MICROWAVE MAYTAG MMV1174FZ3 Installed control bulb and socket OP Test Ok
Near Westlake, OH 44145
Corina B
Job Details: 11/11/2020
RANGE WHIRLPOOL WFE540H0ES0 CC that the oven does not heat properly. Turned oven to 350* waited 15 minutes after the buzzer. Took temp 350*. Optest ok
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/11/2020
DRYER SAMSUNG DV42H5600EPAC "Installed pulley and drive belt. Ran dryer op test. Motor humming loudly, have to push start the drum to get it to run. Motor does not sound healthy. Advised customer unit will need a new motor, not something i would have known beforehand without being a
Near Cleveland, OH 44107
Corina B
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 "Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok"
Near Mentor, OH 44060
Joe O
Job Details: 11/11/2020
WASHER MAYTAG MVW6230HW0 Cc: rubbing noise in certain cyclesFound cover rubbing on cam. cover cam and belt worn out. Found belt squealing. Needs cover cam and belt. Belt shows out of stock. Office to reschedule; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W1140
Near Cleveland, OH 44113
Corey L.
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Installed slides for frz drawer, op test good"
Near Bay Village, OH 44140
David R
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL DU1010XTXD5 "Cc leaking. Found door seal is worn down and also water is being sprayed towards the door and over flowing out the front. Put see through door on, wash pump spraying towards the door. Will need wash pump and gasket. Do not order parts; ordrng 1 W10542314
Near Cleveland, OH 44113
Dan H
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Customer complaint that door gasket is torn and unit is not making ice, confirmed, installed new door gasket, found ice maker not calling for water, installed new ice maker op test good ; used 1 WPW10300024 (ICE MAKER) from stock"
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 11/11/2020
WASHER KENMORE 110.2110201 Cc: start button not workingFound start button not working. Found no obstructions in start button. Needs controlCustomer does not want to repair at this time.
Near Strongsville, OH 44149
David R
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Cc of noise and unit turning off/on every 10 mins or less. Confirmed power keeps cutting on/off. Outlet checks good. Unit keeps turning off/on by itself. Loud noise sounds like coming from compressor vibrating or lines. Cannot test fans in diagnostics. Ev
Near University Heights, OH 44118
Jason N
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KSSS42DWX02 Installed evaporator fan motor. No abnormal sounds heard. Op test good.
Near Kirtland, OH 44094
Joe O
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc: water freezing under ice bin, water drops on front of ice makerFound water droplets on outlet of ice maker housing. Found ice build up under ice bin. Ran ice maker harvest and fill. Checked for air gaps in chute. Needs water valve and ice door; ordrn
Near Brooklyn, OH 44144
Dan H
Job Details: 11/11/2020
RANGE MAYTAG MGR6600FZ1 "Installed new dsi board, op test good"
Near Bay Village, OH 44140
Corey L.
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed evap and drier, held 29” vac for 10 min, after 10 min vac was 26” charged a small amount and found leak at aluminum to copper connection, repaired connection using locring, held 29” vac for 10 min, after 10 min vac was at 27”, added about 3 oz
Near Bay Village, OH 44140
Corey L.
Job Details: 11/11/2020
WASHER MAYTAG MVWB835DW5 "Customer complaint one time water was was not all the way drained out but has been used since with lighter loads and it has been working fine, ran diagnostics no faults, ran calibration, unit is operating as designed, advised customer average load size i
Near North Royalton, OH 44133
Corey L.
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Ice maker stopped making ice then started and dispenser didn’t work then it was taken out and ice found under it was cleared, ice bin is full, temps were 14 ice box, 39 ff and -1 frz, ice is dispensing, advised to dump ice been once a week to prevent clu
Near Eastlake, OH 44095
Joe O
Job Details: 11/11/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed door glass. Op test ok
Near North Olmsted, OH 44070
David R
Job Details: 11/11/2020
FREEZER UPRIGHT FRIGIDAIRE n/a "Cc door not aligned, door not opening. Door came off hinge and frost building up because of the warm air coming in. Got door back on hinge. Customer to defrost all ice, recommend just unplugging it. Then unit will go back to working correctly. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 11/11/2020
REFRIGERATOR IKEA IX5BBEXDS01 "Customer under extended warranty, confirmed with office. Cc unit leaking. Found leaking in FF, clogged drain tube. Found bolt inside duckbill from manufacturing. Took out, cleared all ice, tested, good. Op test ok"
Near Middleburg Heights, OH 44130
Corina B
Job Details: 11/11/2020
RANGE WHIRLPOOL RF263LXTS3 "CC that the left front and right rear go to high on and setting. Turned burners on low, goes to high. Will need switches. ; ordrng 2 WP3149400 (Switch)s, used 1 Shipping from stock"
Near Olmsted Falls, OH 44138
David R
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Replaced parts. Tested. Good. Op test ok
Near Columbia Township, OH 44028
David R
Job Details: 11/11/2020
DRYER WHIRLPOOL WED8500DC3 "Cc of loud pitch noise, customer had a video recording. Intermittent noise. Noise doesn’t sound like anything is grinding. Could not pin point noise. Looked around and nothing seems out of place. Found some beads in motor wheel housing, could’ve been cau
Near Walton Hills, OH 44146
Jason N
Job Details: 11/11/2020
DRYER WHIRLPOOL WET4024HW0 "Cc unit dryer problemRan dryer op test, found unit to be making a rubbing/contacting sound during operation. Pulled dryer apart, found blower housing contacting blower wheel slightly. Manipulated blower housing slightly to prevent blower wheel from conta
Near Chardon, OH 44024
Joe O
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed ice maker. Cycled ice maker. Op test ok
Near Maple Heights, OH 44137
Corey L.
Job Details: 11/11/2020
DRYER WHIRLPOOL WED9550WW1 "Customer complaint of a noise that wasn’t there before, noise sounds like a rubbing sound, found pulley failed, replaced using ts kit, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced parts. Tested. Ran diagnostics, good. Op test ok"
Near Cleveland, OH 44107
Dan H
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 50 degrees, evaporator fan is running, found leak at lok ring connection on filter drier, recovered refrigerant, installed filter
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/11/2020
DISHWASHER MAYTAG MDB8959SFZ4 Cc: not washingFound loose connection at control for sump assembly. Re connected sump. Ran test cycle. Op test ok
Near Cleveland, OH 44104
Joe O
Job Details: 11/11/2020
REFRIGERATOR MAYTAG MRT118FFFH05 "Cc: humming noiseCustomer showed video of noise. Cannot tell from video what the noise is. Could not duplicate noise. Spoke with BJ, sent video to him. He could not tell what the noise is. Advised customer without being able to duplicate the issue we can
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not draining Customer stated he cleaned out bottom and drain hose, still not draining.Pulled drain pump, found thin pieces of glass debris around pump impeller. Removed, replaced drain pump using customer supplied pre Id part. Checked drain hose
Near Lakewood, OH 44107
Dan H
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cleared fresh food section evaporator , installed new evaporator fan/thermistors and control, op test good"
Near Cleveland, OH 44102
Dan H
Job Details: 11/11/2020
RANGE WHIRLPOOL WFG505M0BB2 "Customer complaint that oven is not working, started bake for 350 degrees, unit started flashing f3 error code, found oven temperature sensor disconnected, reconnected, oven heated, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW8540FW1 "Cc unit error codes, door is locked.Plugged in unit, found unit in drain mode, door is locked. Ran diagnostics, found codes f3e1 for water level system error. Replaced water level sensor switch and control, using customer supplied pre Id parts. Ran auto
Near Westlake, OH 44145
Corina B
Job Details: 11/11/2020
WASHER MAYTAG MVWB765FC3 "Cust showed pop, sent pic. CC that the unit stops mid cycle. Ran diag f7e9 Locked Rotor. Ran a calibration. Checked the hot and cold valves, correct. Ran a manual spin and agitate. Checked underneath, good. Started a quick cycle. Optest ok."
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed control and pump/motor assembly(the correct part was shipped out.) Ran diagnostics cycle, all functions passed. Op test good."
Near Madison Township, OH 44057
Jason N
Job Details: 11/11/2020
DRYER WHIRLPOOL MED7230HW1 "Cc unit coding f3e2 and not drying clothes.Ran diagnostics, confirmed code f3e2 for open/shorted moisture sensor. Ran moisture sensor test, no response. Pulled front panel, found yellow connector not connected to metal strip. Reconnected. Cleared code, r
Near Euclid, OH 44132
Joe O
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Installed owi. Ran diagnostics test cycle. Op test ok
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ08 Cc: leaking from dispenserFound loose connection at water dispenser. Reconnected. Tested. Op test ok
Near Pepper Pike, OH 44124
Corey L.
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint ice maker not working, confirmed, followed tech sheet for ice maker, found thermistor open, quoted to replace im per tech sheet, ok, replaced, op test no good, found two wires disconnected from bottom of unit by door, twisted back tog
Near Shaker Heights, OH 44122
Corey L.
Job Details: 11/11/2020
DRYER MAYTAG WGD7300XW0 "Customer complaint dryer makes a squeaking noise, confirmed heard squeaking when starting and random times while running, quoted to replace pulley and rollers with ts kit, ok, replaced with kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Roaming Shores, OH 44084
Jason N
Job Details: 11/11/2020
WASHER MAYTAG MFW9800TQ0 "Cc unit sounds like jet in a spin cycleChecked tub bearing, lot of up and down play in basket, bearing is worn. Started drain and spin cycle, very evident worn bearing noise from rear. Unit will need inner tub, outer tub and basket. Basket(8182247) is nl
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/11/2020
DRYER WHIRLPOOL WED5600XW0 Found vent clogged correct issue opt test ok
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit stopped and never powered back on, no keys on user interface working, control is receiving 120vac , stuck key test shows control is bad; ordrng 1 W11305303 (CNTRL)"
Near Painesville, OH 44077
Jeff M
Job Details: 11/10/2020
RANGE KITCHENAID KSDG950ESS1 The blower fan is not turning on the fan is not receiving power I hear the relay clicking in the control board needs a blower fan and a motor ; ordrng 1 W10921431 (motor-blwr) and 1 W11100513 (cntrl-elec) and 1 W11190818 (hardware)
Near Mentor, OH 44060
Joe O
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc: not washingFound sump is receiving proper power. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
Near Euclid, OH 44132
Jason N
Job Details: 11/10/2020
DRYER MAYTAG MEDX655DW1 "Cc unit has paint peeling inside drumConfirmed paint peeling, but this is located on the rear bulkhead. Drum itself is fine. Unit will need rear bulkhead.; ordrng 1 W10828905 (bulkhead)"
Near Wickliffe, OH 44092
Jason N
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not startingFound door switch lever broken off. Replaced using truck stock switch. Ran dryer op test, good heat, airflow. Op test good.; used 1 3406107 ("
Near Amherst, OH 44001
David R
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced valve, tested at dispenser, good. Tested and cycled Icemaker. Good, no extra water entering Icemaker. Give time for ice to form and start dropping down. Op test ok"
Near Auburn Township, OH 44023
Brian M
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM354DSS5 Installed UI Ran test cycle OP Test Ok
Near Parma Heights, OH 44130
Dan H
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW5600XW0 "Installed new suspension rods and pulley kit, motor received is not the correct part, unable to install belt without new motor, reordering motor ; ordrng 1 W10832724 (Motor)"
Near Painesville, OH 44077
Jeff M
Job Details: 11/10/2020
REFRIGERATOR AMANA ABB1924BRM01 When the door was closed the unit wouldn’t run when the door was open the unit would run replaced main control board unit tested good.; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near North Olmsted, OH 44070
Dan H
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Customer complaint of loud noise, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10479155 (Damper)"
Near Cleveland, OH 44124
Dan H
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507EBL00 "Customer complaint of frost build up in freezer section , found a chunk of ice preventing door from closing, removed, door closes completely now, applied petroleum jelly to door gasket, op test good"
Near Brook Park, OH 44142
Dan H
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWB835DW1 "Installed new user interface , op test good"
Near Lakewood, OH 44107
Dan H
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Customer complaint that unit does not stop dispensing water, confirmed, found water valve stuck open, unit needs new valve; ordrng 1 WPW10179146 (Valve)"
Near Cleveland, OH 44107
Dan H
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water, Found water reservoir frozen, found unit temperatures set to coldest setting, adjusted to recommended temperatures, advised customer to allow a few days for water reservoir to thaw"
Near Avon, OH 44011
David R
Job Details: 11/10/2020
WALL OVEN KITCHENAID KEBC207KSS04 Replaced lower blower. Tested. Good. Op test ok
Near Euclid, OH 44123
Jason N
Job Details: 11/10/2020
WALL OVEN FRIGIDAIRE FGB24L2ASA "Installed control/clock. Ran bake test to 300 degrees. All functions passed, op test good."
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WOC75EC0HS04 "Cc microwave door while running is opening and stopping the time, has to slam door for it actually go all the way through. Switches are good. Found door is coming just a tad bit away from door switch on left side and making it seem like door is open. Twe
Near Independence, OH 44131
Corina B
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW8000DW5 Replaced the ui. Ran a calibration and a drain and spin. Optest ok.
Near Kirtland, OH 44094
Corey L.
Job Details: 11/10/2020
REFRIGERATOR GE PFE29PSDCSS "Installed inverter, set temps back to recommended, op test good, advised to allow 24-48 hrs for temps to settle"
Near Parma, OH 44134
Corey L.
Job Details: 11/10/2020
OTR MICROWAVE WHIRLPOOL WML55011HS4 "Installed control, op test good"
Near Hiram, OH 44234
Brian M
Job Details: 11/10/2020
WASHER MAYTAG MVWB765FW0 "Cc unit acting up UI not always making selections and then it turns its self on and off and left hinge area damaged and lid not closing properlyFound error f2e1 stuck key error found lid lock not operating all the time correctly And lid is cracked in lef
Near Parma, OH 44129
Corey L.
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WML55011HS4 "Customer complaint noise from fan on mw, confirmed, accessed fan and found a 3x3” plastic sheet in fan compartment creating noise, removed, op test good"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/10/2020
DISHWASHER MAYTAG WDT780SAEM1 Found 1.5 voltage going to drain pump control not sending proper voltage took front panel door off found burn wires and control burn as well ordering parts needed ; ordrng 1 W10854221 (cntrl-elec) and 1 W10911311 (panel-cntl) and 1 W11027902 (harns-wire)
Near Elyria, OH 44035
Gabriel P
Job Details: 11/10/2020
WASHER MAYTAG MVWC465HW2 Found capacitor connector wire broke and cap defective customer going to buy new appliance also I accidentally charge her full amount pls refund her the difference back she will not fix it thank you
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced seal, still leaking. Took whole unit from under counter. Ran and tried to adjust legs on both sides and tried to offset unit leaning backwards more. Still leaking. Leaking around, couldn’t determine exactly where leaking from, doesn’t seem like
Near Cleveland, OH 44135
Corey L.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint knobs get hot and there is a gas smell when baking, started bake for 350, customer stated she started to smell gas, burner is lit, advised that’s just to smell of the oven heating up and is normal, after preheat knobs temped right arou
Near Aurora, OH 44202
Brian M
Job Details: 11/10/2020
WALL OVEN MAYTAG n/a Cc unit not functioning properly Found unit to start as soon as the door closes Unit is not serviceable spoke CP to verify this
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Found 12.8 amp when heating ordering parts need it ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Streetsboro, OH 44241
Brian M
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG114SWQ0 Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MFX2876DRM00 Found ui control saying power outage when confirm it keeps coming back will need both control board customer will not repair
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTE104ESS4 "Customer complaint unit not washing, water entering but not doing anything. Ran diagnostics 4-3, 2-1, 5-1 error. Wash motor error. Tested, 120 coming out board to motor. T/s item, opened box, divertor is broken off assembly. Customer paid SVC, wants to t
Near Euclid, OH 44117
Jason N
Job Details: 11/10/2020
DRYER KENMORE 110.748324 "Cc unit burning smell, getting hotCust stated she smelled what is described as hot electrical one time during use, although she couldn’t pin point it at the dryer, but she thinks dryer is getting hotter then it should on the cotton setting. Husband clean
Near Mentor, OH 44060
Jeff M
Job Details: 11/10/2020
WASHER MAYTAG MVWC416FW0 "The bearings in the gear case of shot needs a new gear case est only ; ordrng 1 W11454372 (GEAR CASE), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 11/10/2020
WALL OVEN WHIRLPOOL RBS245PRS03 "Cc: pf errorFound unit is receiving proper power. Ran test bake, monitored power. Call whirlpool tech line spoke with Bruce. Stated to check for loose connection, check control for soldier joints coming loose, and check harness for loose connection. If n
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWB835DW4 "Cc: not starting, flashing displayFound error codes f0e3(overload). Found basket spins freely. Ran auto test and calibration. Unit functioning as designed. Op test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW7500GC0 Over loading unit also found error code f5e1 lid fault delete code ran calibration and auto test pass also found a kink on drain hose that may had something to do with her issue ordering drain customer will install ; ordrng 1 W11244231 (hose) and 1 WP3561
Near Jefferson, OH 44047
Jeff M
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KBFS25EWBL9 Icemaker is getting power but not rotating needs a new icemaker. Installed new part from truck stock unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2020
DRYER WHIRLPOOL WED5800BW0 Found vent cover install backwards and no air flow was coming out