Service History 84 | Freds Appliance

We serviced a

ELECTROLUX DRYER

Model FFLG3911QW0

Near Strongsville, OH 44136

David R

Job Details: 03/07/2024

Replaced limiter and thermostat. Tested. Good. Heat cycling. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVT01

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/07/2024

"CC that the unit is not cooling. Confirmed. No fans or compressor are running. Tapped the thermostat unit started. Will need a thermostat ; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Aurora, OH 44202

Corina B

Job Details: 03/07/2024

Replaced the control and dsi board. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Atwater, OH 44201

Corina B

Job Details: 03/07/2024

"CC that the unit is not cold enough. Confirmed found the evaporator fan not running. When removing the back cover the fan started running. Replaced the fan from t/s. Checked the evaporator good frost pattern. The freezer door rubbing on the cabinet and the ff door sagging. Raised the door with washers from t/s. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP), and 3 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Cleveland, OH 44105

Angel

Job Details: 03/07/2024

Cc that unit is not washing her dishes. Ran unit and pump will not run. Checked power at control board good. Will need pump replaced. Ordering part.; ordrng 1 W11665769 (Pump assembly)

We serviced a

KITCHENAID KITCHEN

Model KDFE204KPS2

Near Chesterland, OH 44026

Bill

Job Details: 03/07/2024

"Cc dents in front panel and missing corner clips, confirmed cc. Replaced front panel, final part arrived as I was there. Installed missing clips. Tested opt test good."

We serviced a

WHIRLPOOL WASHER

Model WFW9550WW00

Near Beachwood, OH 44122

Bill

Job Details: 03/07/2024

"Cc suds code, confirmed cc. Pulled diagnostics found code f35 failed analog pressure sensor. Disconnected hose and blew through it, hose was clear. Ordered new sensor. Follow up scheduled for 3/15.; ordrng 1 WPW10249845 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland Heights, OH 44121

Bill

Job Details: 03/07/2024

"Cc tenant claims washer doesnt work, could not confirm. Opened coin drop, bypassed switch tested. Unit started with no issues, reconnected coin switch tested with coins. Unit started as intended. Opt test good."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2024

"Installed new lid lock, op test good"

We serviced a

IKEA MICROWAVE

Model IBMS1455DS00

Near Painesville, OH 44077

Dan H

Job Details: 03/07/2024

"Installed new button, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2024

"Customer complaint that unit will not spin properly, ran diagnostics, no error codes found, ran test cycle, unit filled, agitated, drained, and spun, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZC5422DW01

Near Ashtabula, OH 44004

Dan H

Job Details: 03/07/2024

"Customer complaint that freezer lid is cracked, confirmed, found hinge sprung which cracked lid, unit needs new hinges and lid; ordrng 2 W11192185 (Hinge)s and 1 W10688624 (Lid)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Ashtabula, OH 44004

Dan H

Job Details: 03/07/2024

"Customer complaint that unit is not working, ran test cycle, unit started flashing f10e4(diverter cannot find position) error code, unit needs new sump assembly ; ordrng 1 W11460945 (Sump)"

We serviced a

GE WASHER

Model n/a

Near Ashtabula, OH 44004

Dan H

Job Details: 03/07/2024

"Customer complaint that unit is not draining properly, ran drain and spin cycle, unit spins, drain pump is working, , ran speed wash cycle, unit filled, unit agitated, unit drained, unit spun, unable to duplicate the problem, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDX500BW0

Near Cleveland Heights, OH 44106

Angel

Job Details: 03/07/2024

Cc that unit is taking g too long to dry. Verified and found unit is heating good but the vent on back was squished. Pulled out unit a bit to get the vent to properly vent outside and prevent drying issue opt test good.

We serviced a

MAYTAG WASHER

Model MVWX600BW0

Near Cleveland Heights, OH 44106

Angel

Job Details: 03/07/2024

"Cc that unit at the end wont drain water but after a while and trying it will. Ran diagnostics and found error code F9E1 long drain. Got to drain pump and nothing clogging it also checked drain hose and it was flowing good. Looks like drain pump is overheating causing the issue. Ordering part.; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KODE507ESS03

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2024

Cc that the timers beep is too low and cant hear it when going off. Verified and volume was on low adjusted volume opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lakeline, OH 44095

Jason N

Job Details: 03/07/2024

"Cc unit not starting cycle, lights flashing and beepingRan diagnostics, found codes f10e2 for vent wax motor electrical problem and f8e2 for fill valve electrical problem. No water entering during test cycle. Pulled bottom kick plate and inspected valve. Found wiring to inlet valve chewed apart. No repair can be made with unit installed, unable to uninstall due to flooring/countertop. Customer will need to have unit uninstalled to have wiring harness replaced. Ordering harness. Customer will be in contact with office regarding when unit can be uninstalled. ; ordrng 1 W11568793 (Harns-wire)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Lyndhurst, OH 44124

Bill

Job Details: 03/07/2024

"Cc leaking, confirmed cc. Oversuds due to the wrong detergent being used has caused the issue. Explained to customer what type of detergent should be used, and why is caused the leaking. Unit operating as intended."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Montville, OH 44064

Joe O

Job Details: 03/06/2024

"Cc: huge yellow flames in ovenFound customer had unit switched to propane, but bake orifice still fit natural gas. Replaced orifice with customer supplied orifice. Tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Chardon, OH 44024

Corina B

Job Details: 03/06/2024

"CC that the ice maker stopped work. Confirmed. Ran diag e5. Reset the power, cycled the ice maker. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Pepper Pike, OH 44124

Joe O

Job Details: 03/06/2024

"Cc: Off balanceFound unit not leveled properly. Adjusted leveling legs. Checked suspension rods, check good. Ran drain and spin. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cleveland Heights, OH 44118

Joe O

Job Details: 03/06/2024

Cc: trim falling offReseated trim

We serviced a

WHIRLPOOL RANGE

Model SF315PEPW2

Near Euclid, OH 44117

Joe O

Job Details: 03/06/2024

Cc: not heatingFound unit has a weak igniter. Needs igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Euclid, OH 44132

Dan H

Job Details: 03/06/2024

"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, found f7e1(no heat) error code, heater is working after test cycle, unit needs new control; ordrng 1 W11087226 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Willowick, OH 44095

Dan H

Job Details: 03/06/2024

"Customer complaint that unit is not filling with water, confirmed, unit switches straight to done, found harness open, unit needs new harness ; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Willowick, OH 44095

Dan H

Job Details: 03/06/2024

"Customer complaint that oven and broiler are not working, confirmed, found igniter not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Eastlake, OH 44095

Dan H

Job Details: 03/06/2024

"Customer complaint that unit is not advancing cycles, ran diagnostics, no error codes found, ran automatic test cycle, unit filled, agitated, drained and spun, started quick wash cycle, unit filled and began agitating, unit advanced from wash to rinse cycle,unit completed rinse cycle and advanced to spin cycle, unit completed quick wash cycle,unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mentor, OH 44060

Dan H

Job Details: 03/06/2024

"Installed new freezer section door, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Mentor, OH 44060

Dan H

Job Details: 03/06/2024

"Customer complaint of grinding noise, confirmed, found rotor bolt backed out, reinstalled with loctite, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Painesville, OH 44077

Dan H

Job Details: 03/06/2024

"Customer complaint that unit is not spinning properly, suspension is good, ran diagnostics no error codes found, ran automatic test cycle, unit filled, agitated, drained and spun, unable to duplicate the problem, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

MAYTAG RANGE

Model MER5765QAN

Near Conneaut, OH 44030

Dan H

Job Details: 03/06/2024

"Customer complaint that oven is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WPW10276482 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS

Near Mentor, OH 44060

Jason N

Job Details: 03/06/2024

"Cc unit making loud noises Checked drain pump and main wash pump for debris, none found, also noticed no water has circulated through the system yet. Plugged in unit and ran test cycle, drain pump turned on, but with no water in system, pump will make a dry/grinding noise initially before filling. No abnormal noises heard in test cycle. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Ashtabula, OH 44004

Dan H

Job Details: 03/06/2024

"Customer complaint that unit is not draining, ran diagnostics found f8e1(long/no fill) and f9e1(long drain) error codes, valves open, good flow, drain pump is not working, found broken wire at drain pump harness, repaired wire, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Solon, OH 44139

Bill

Job Details: 03/06/2024

"Cc not making ice, confirmed cc. Took temps 10 in ice maker compartment, tested ice maker thermistor found open, ordered new ice maker. Follow up scheduled for 3/08.; ordrng 1 W10873791 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44022

Bill

Job Details: 03/06/2024

"Cc unit acting strange, confirmed cc. Display showed a P.F. There had been no power failures in the area. Ran diagnostics as I hit test 3 I noticed that the freezer fan was not working. During test 4 at the end when both the compressor and freezer fan where to run together. It started then tripped the p.f. Code, reset the system went back in to diagnoses and ran just the compressor at low and high speed, for about 20 min. Never tripped the p.f., removed the freezer drawers and found the back wall covered in ice. Ordered new fan motor with wiring harness. Follow up scheduled for 3/8; ordrng 1 W11249952 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Chagrin Falls, OH 44022

Bill

Job Details: 03/06/2024

"Cc concerned about water level, confirmed cc. Had customer start a load, bypassed lid lock to monitor water levels and operation of unit. Unit operating as intended. Removed bypass, explained to customer how the new units operate compared to the old style."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Beachwood, OH 44122

Bill

Job Details: 03/06/2024

"Cc unit not cleaning, confirmed cc. Fund error code f9e4, diverted motor. Removed lower wash arm to see if there was any blockage in the gears, none found. Unit will need a diverter motor; ordrng 1 W10843811 (Diverted motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near University Heights, OH 44118

Bill

Job Details: 03/06/2024

"Cc pump not working, confirmed cc. Ohmd the pump directly, read 17.3 ohms. Then removed wiring harness at the control board and tested, found no continuity. Ordered wiring harness. Follow up scheduled for 03/08; ordrng 1 W11643701 (Wiring harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Cleveland, OH 44120

Bill

Job Details: 03/06/2024

"Cc not draining, could not confirm. Ran diagnostics manually, tested both low and hi speed spin, and drain. Ran auto test cycle tested good. Unit operating as intended. Can only guess that something got stuck temporarily in the impeller of the pump."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Cleveland, OH 44128

Bill

Job Details: 03/06/2024

"Cc unit displaying code f6e3, confirmed cc. Put unit into diagnostics, unit kicked me back out. Tried again this time unit started showing the program code. Powered down, and tried a third time. Finally got into diagnostics, pulled error codes f6e3 coms error, f0e4 valve issue, and f0e3 overload. Tested continuity in the wiring harness from control to Ui harness good. Ordered new Ui, control, and valve. Office to follow up as Ui was out of stock.; ordrng 1 W11162441 (Ui) and 1 W11429620 (Control) and 1 W11165546 (Valve)"

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Bedford Heights, OH 44146

Bill

Job Details: 03/06/2024

"Cc noisy during operation, confirmed cc. Changed rollers and pulley, tested opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Chardon, OH 44024

Corina B

Job Details: 03/06/2024

Replaced the dispenser and leveled the washer. Tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Lorain, OH 44053

Angel

Job Details: 03/06/2024

"Cc that unit is making loud noise when agitating. Customer also showed me a video of issue. Ran a test cycle to try to duplicate issue and I could hear a slight sound. Looked underneath and found a plastic spring that was under washer got stuck between cover and pulley making the sound, removed it tested unit opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Lorain, OH 44052

Angel

Job Details: 03/06/2024

Cc that he couldnt set the time on the dryer. Verified and customer was trying to get to set the time on a auto dry. Explained to him that the only way he can set a time is if he uses timed dry or quick dry otherwise it goes by the sensors unit is working as designed opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Painesville, OH 44077

Corina B

Job Details: 03/06/2024

CC that the handle keeps coming loose. Confirmed. Tight the handle. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS2

Near Madison, OH 44057

Dan H

Job Details: 03/06/2024

"Customer complaint that upper rack will not pull out completely, confirmed, found adjuster wheel above track, corrected, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS00

Near Olmsted Falls, OH 44138

David R

Job Details: 03/06/2024

"New blade is good. Replaced. good. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Fairview Park, OH 44126

Marie V

Job Details: 03/06/2024

"Cc that oven is getting too hot on right hand side and granite and cabinets gets warm. Inspected sides for insulation, is in there. Stared oven and used pad for floor. Pulled out few inches and felt a lot of heat coming out. Door hinge was off, home has been remodeled and unit was pulled out, caused hinge to come off and not have a proper seal on oven door. Corrected issue. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, OH 44111

Marie V

Job Details: 03/06/2024

"Cc that the unit is making a bagging noise when the washer stops adding water. Confirmed, will replace water valve, but advise cust that will need shock absorber for pipes.; ordrng 1 W11513255 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lakewood, OH 44107

Marie V

Job Details: 03/06/2024

"Replace gearcase, control, panel, belt, cam, capacitor and agitator. Ran calibration and auto test. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Lakewood, OH 44107

Marie V

Job Details: 03/06/2024

"Cc that unit is squeaking sometimes, ran unit, small squeak, took apart found pulley not spining. Replaced kit from T,S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Geneva, OH 44041

Jason N

Job Details: 03/06/2024

"Cc unit not washing dishesCustomer showed pop, under 1yr.Ran diagnostics, found codes 7-1 for no heat and 4-3 for motor not running. Wash motor did not turn on during test cycle. Unit will need pump/motor assembly replaced.; ordrng 1 W11025157 (Pump/motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mayfield Heights, OH 44124

Jason N

Job Details: 03/06/2024

Installed drain pump and wiring harness to drain pump. Ran wash test and drained out twice to ensure proper operation. Op test good.

We serviced a

KENMORE WASHER

Model 110.92597200

Near Mentor, OH 44060

Joe O

Job Details: 03/06/2024

"Cc: intermittently leaking, out of balanceFound agitator dogs worn. Found slow leak under basket. Needs tub seal, nut, drive block, and agitator dogs.Customer does not want to repair at this time ; ordrng 1 80040 (agitator dogs) and 1 W10814296 (gasket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Concord, OH 44077

Joe O

Job Details: 03/06/2024

Installed ice maker. Ice maker cycled. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/06/2024

"CC that the bulb was changed and the light does not shut off. Confirmed. Replaced the bulb, light does not turn off. Will need a new control. ; ordrng 1 W11545876 (Control)"

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Streetsboro, OH 44241

Corina B

Job Details: 03/06/2024

"CC that the unit does not turn in. Confirmed. F4e4 L2 Line Voltage, f2e1 stuck key, f4e3 Restricted Air Flow, f3e6 Moisture Sensor open, checked the voltage, good. Checked the boat the control 120 volts. motor p8-4 and p9-1 3 ohms, good. Door switch is good. Will need a new control; ordrng 1 W11537215 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Rootstown, OH 44272

Corina B

Job Details: 03/06/2024

CC that the ice maker is not making ice. Confirmed. Found cubes stuck on the rakes. Replaced the ice maker. Advised cust to replace the saddle valve with an inline valve. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near Garrettsville, OH 44231

Corina B

Job Details: 03/06/2024

"CC that the freezer stopped or king then the refrigerator. Confirmed. Fans and compressor running. Temp 78 both sections. Will need a evaporator and compressor; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11504445 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, OH 44062

Corina B

Job Details: 03/06/2024

"CC that the unit is loud after the last repair. Ran diag f3e2 inlet water temperature fault, f0e4 spin limited by water temperature, f0e3 overload. Ohmed the valve out out of range, no unusual noises. Advised Cust half a basket is a full load, opt test ok. ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Middleburg Heights, OH 44130

David R

Job Details: 03/06/2024

"New drain pump good, found wire broken. Spliced and corrected. Good. All components working. Cust had a couple small holes in drain hose. Unit is good. Op Test Ok. ; ordrng 1 W11244231 (Hose)"

We serviced a

WHIRLPOOL RANGE

Model GW395LEGT6

Near Parma, OH 44134

David R

Job Details: 03/06/2024

Cc Front Left burner only small flames. Found clogged orfice. Cleared out. All working correctly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Garfield Heights, OH 44125

David R

Job Details: 03/06/2024

"Cc unit was constantly draining. Found water in tray underneath, activating overfill switch. Emptied tray out. All lines and hoses are good. Might be excess suds that built up in tray. Advised customer to monitor. Unit is working correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Maple Heights, OH 44137

David R

Job Details: 03/06/2024

"Cc of rattling. Found noise from Diffuser. Ordering. All sealing right. No problems. ; ordrng 1 W11236851 (Diffuser)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Garfield Heights, OH 44125

David R

Job Details: 03/06/2024

"Cc some lights were flashing and customer was pressing buttons, then just unplugged. Started diagnostics, good. All components working. Started a calibration, good. Everything seems to be working normally. Started a normal cycle with a load. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Cleveland, OH 44135

David R

Job Details: 03/06/2024

"Cc unit FZ seemed like things defrosting, after customer did put thermometers in both sections, customer said they do have frequent power outages. FF temp reads 37, and FZ temp reads -2. Good. Tested with my temp probe and reads about the same. Went through diagnostics, all components testing good. All fans working and frost pattern on evap is good. No water hook up for icemaker. Was a couple little pieces of frost on back evap cover, cleared out. Made sure that no caps."

We serviced a

WHIRLPOOL WASHER

Model WTW8120HW0

Near North Ridgeville, OH 44039

David R

Job Details: 03/06/2024

"Cc unit no display. Correct power from outlet. No lights on control. Shorted. Had to break open latch. Ordering control, UI, line cap, and latch; ordrng 1 W11478525 (UI) and 1 W11419052 (Control) and 1 W11700916 (Latch) and 1 W11614635 (Line filter)"

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near North Ridgeville, OH 44039

David R

Job Details: 03/06/2024

"Cc unit not being able to cancel, buttons not responding. Unit has been unplugged. Plugged in. No error codes. Ran test mode, good. All components working. Water incoming and draining good. Spin and agitate are good, found a stuck coin in between agitator, removed. Ran a couple different cycles as if I was the customer. Ran normal, quick, drain and spin, bulky. All seem to be working. Unplugging unit could have caused it to get back on track. Also advised customer of how they are pressing buttons to ensure it is being activated correctly. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44105

Marie V

Job Details: 03/06/2024

"Replaced harness heater , defrosted all ice. Allow 24 hours before restocking. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Solon, OH 44139

Marie V

Job Details: 03/06/2024

"Cc that after replaced filter it stared leaking. Confirmed, filter head has a small crack. Will need new; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/06/2024

"Cc that door is squeaking. Confirmed, found right hand side hinge has no grease. Added grease. Tested unit, level unit as well. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/06/2024

"Replace filter head, lowered pressure. Tested unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, OH 44052

Angel

Job Details: 03/06/2024

"Cc that unit would not start up has power but nothing happens. Ran diagnostics and found fault code F7E1 looked underneath and actuator was damaged from the flood the sensor was all corroded. Gave customer estimate and she proceeded with repair. Installed need actuator but noticed that unit will work in diagnostics perfectly but out of diagnostics it will not start not even lights come on and control has power and nothing looks damaged looks like when shifter got wet it shorted control board and wont work unless its in diagnostics will need control board as well. Customer decided not to proceed with repair.; ordrng 1 W11170319 (Control board), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Westlake, OH 44145

Angel

Job Details: 03/06/2024

Cc that unit is brand new and its never heated. Confirmed tested unit and no heat. Checked power and found L1 and neutral reversed. Installed power cord correctly tested unit and now unit is heating as should opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Parma, OH 44130

Angel

Job Details: 03/06/2024

Cc that unit was locked and couldnt unlock it so they had to unplug unit. Tried testing unit and nothing g checked for error codes and found F9E1 long drain. Looked underneath unit and found harness connector to drain pump broke. Had harness from surplus stock replaced it tested unit opt test good.; used 1 W11643701 (Harness) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Avon, OH 44011

Angel

Job Details: 03/06/2024

Cc that unit is not draining. Confirmed tub was full of water and it would not drain. Used shop vac and removed water got to drain pump and it was damaged from glass being jammed inside. Replaced pump tested unit it opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Amherst, OH 44001

Angel

Job Details: 03/06/2024

Cc that unit is taking about 3 times to dry. Turned on unit and checked vent outside and airflow was slow. Looked inside vent and it had 2 hand towels inside probably when they were trying to clean it they left them inside vent. Removed towels tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs321sdhz08

Near Euclid, OH 44123

Jason N

Job Details: 03/06/2024

"Installed thermistor and harness. Steamed evaporator clear. Ran thermistor tests, all passed. Ran force defrost, heater turned on. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cleveland, OH 44102

Jason N

Job Details: 03/06/2024

Installed wash pump/motor. Ran test cycle. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Cleveland, OH 44112

Jason N

Job Details: 03/06/2024

"Cc unit not washing clothes/coming out dingy Ran diagnostics, no codes stored. Ran test cycle. All functions passed. Started quick wash cycle with clothing load and detergent. Unit sensed, filled with water, advanced to wash. Unit agitating properly. Unit then spun and out and rinsed. Advised customer they can use an Extra Rinse option to ensure all detergent is rinsed from load. Customer then started complaining that unit does not fill with enough water to need an extra rinse and thats wasting water and electricity. Called WP techline to document, Leon, unit is working as designed, customer instruct."

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Wickliffe, OH 44092

Jason N

Job Details: 03/06/2024

"Cc unit not powering on Customer stated the unit would not power on, they unplugged, plugged it back in, and they were able to power unit on and use it. Customer states this only happened one time but wanted the unit checked out. Unit power on and off several times, ran test cycle. All functions passed. Advised customer is power issues returns, power cycle unit by unplugging for 30 seconds. If issue starts to become frequent, then call for service. Unit is working as designed. Unable to duplicate power issues at this time."

We serviced a

MAYTAG DRYER

Model MGDC215EW0

Near Wickliffe, OH 44092

Jason N

Job Details: 03/06/2024

"Cc unit making a squeaking noiseConfirmed noise in cycle. Quoted customer dryer repair kit to replace worn support rollers. Installed support rollers, belt and pulley using repair kit. Ran dryer test cycle, no abnormal noise. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Mentor, OH 44060

Jason N

Job Details: 03/06/2024

"Cc unit not filling with enough water before advancing to wash Started load with clothing, unit filled for 30-40 seconds then advanced to wash, clothing barely wet. Found service pointer W11499341 for Extra Power water level clarification. Customer did have Extra Power turned on when she started the cycle. Turned off and restarted cycle, unit filled to specific sensed level before advancing to wash. Explained to customer Extra Power feature and how this impacts water level. Advised she can turn Extra Power off for any cycle she chooses to run. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Mentor, OH 44060

Jason N

Job Details: 03/06/2024

"Cc unit making a squealing noise when in spin cycle Ran test cycle, no abnormal noise heard, all functions passed. Ran quick wash cycle with clothing load. Let cycle through till the end, no abnormal noises heard during any wash or spin sections. Unit is working as designed, unable to duplicate a noise concern at this time."

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Solon, OH 44139

Bill

Job Details: 03/05/2024

Secured vent line tested opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Wickliffe, OH 44092

Corina B

Job Details: 03/05/2024

Replaced the start switch and the thermal fuse. Tested. Opt test ok. The vent was not attached when moving the machine. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model RAK2751KQ0

Near Cleveland, OH 44110

Corina B

Job Details: 03/05/2024

"CC that the unit is not working. Confirmed. Jumped the lid lock out. Washed and did drain. Will need a new lid lock. ; ordrng 1 285671 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model CGM2941TQ2

Near Cleveland, OH 44106

Corina B

Job Details: 03/05/2024

CC that the unit is not heating. Confirmed. Found the gas turned off. Found a gas leak at the connection. Will need a plumber.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Beachwood, OH 44122

Bill

Job Details: 03/05/2024

"Changed encoder, and control. Tested in diagnostics auto cycle, opt test good"

We serviced a

WHIRLPOOL DRYER

Model WED9400SW2

Near Solon, OH 44139

Corina B

Job Details: 03/05/2024

CC that the u it stopped spinning. Confirmed. Found the idler pulley fell off. Replaced the dryer repair kit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Lorain, OH 44053

Angel

Job Details: 03/05/2024

Cc that unit has an F1E1 fault. Verified and the code that was coming up was a FAE4 diverter not finding position.checked wiring and replaced control board to see and nothing will need pump assembly replaced. Office to reschedule.; ordrng 1 W11680075 (Motor assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS0

Near Avon, OH 44011

Marie V

Job Details: 03/05/2024

"Cc that control panel on the side is broken. Confirmed, took door off and inspected , found control panel clips are broken on righthand side. Ordering panel; ordrng 1 W11622490 (Control panel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ashtabula, OH 44004

Jason N

Job Details: 03/05/2024

"Connected gauges to low and high side, and plugged into watt meter. Low side reading -1 vacuum and high side reading 130psi, wattage at 151W. No cool to either section on the unit. Shut system down and ran test 38. Wattage reading at 157W. Ran test 40, when 3way valve shifts, making audible noise and wattage bumps, but pressures do not change. Ordering 3way valve; ordrng 1 W11575001 (Valve)"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3047TFA

Near Cleveland, OH 44135

Marie V

Job Details: 03/05/2024

"Cc that the unit temps re not working properly. Confirmed unit is going up to 400, it was set to +20. Calibrated to 5+, tested unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Conneaut, OH 44030

Joe O

Job Details: 03/05/2024

Cc: not spinning. Found the noise is drain pump running before spin. Ran auto test. Unit is filling washing draining and spinning. Ran calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Ashtabula, OH 44004

Joe O

Job Details: 03/05/2024

"Cc: door locked, not completing cycleFound error codes f9e1(long drain) f8e1(long fill) f0e2(over suds) f5e2(lock failure). Found unit has slow drain. Found drain filter plugged. Cleared. Reassembled. Ran auto test. Advised customer on debris. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Ashtabula, OH 44004

Joe O

Job Details: 03/05/2024

Cc: not startingCustomer stated she paused unit and it sat with water in it then it drained and wouldnt re start. Found unit stuck in drain. Cancel cycle. No stored error codes. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Madison, OH 44057

Joe O

Job Details: 03/05/2024

"Cc: error, not workingFound error code a5(diverter leak). Found no signs of leak around diverter. Needs sump assembly; ordrng 1 W11416363 (Sump assembly)"

We serviced a

GE RANGE

Model JGB860DEJ2WW

Near Madison, OH 44057

Joe O

Job Details: 03/05/2024

"Cc: upper oven bake not workingFound upper oven bake igniter failed. Needs bake igniter. Replaced igniter. Tested lower oven, and tested broil. Op test ok; used 1 12400035 (IGNITER) from stock"

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