We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details:
06/14/2023
"Arrived at home and after resetting unit last visit unit was cooling as should ff section was at 34* and freezer at 8*, but I still installed all parts. Main board, power supply board, ui and both freezer and ff section harnesses set temps to recommended opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Corina B
Job Details:
06/14/2023
"CC that the ice is melting. Confirmed. Ff evap 40. Checked the evaporator no frost pattern. Will need a evaporator and compressor. Customer does not want to repair; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700EWH0
Near Highland Heights, OH 44143
Jason N
Job Details:
06/14/2023
Cc unit display does not work but unit is functional Confirmed nothing on the display but can start various functions. Checked connections on interface board. All checked good. Unit will need display board replaced. Customer declined repair at this time. Estimate only ; ordrng 1 WPW10603096 (Dispay board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Corina B
Job Details:
06/14/2023
"CC that there is no water, after replacing the filter. Confirmed. Ff 43-39 control is set on 2 snowflakes for the ff and 3 for the freezer. Removed the filter, no water. Steamed out the reservoir. Water was dispensing from the door. Advised Cust to monitor it. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland Heights, OH 44118
Jason N
Job Details:
06/14/2023
"Cc unit not cooling in both sections Found no airflow to both sections, evaporator frosted over. Ran diagnostics, defrost heater test, heater turned on. Steamed evaporator clear and replaced defrost thermistor using truck stock part. Airflow restored to both sections. Advised customer that it will take up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Parma, OH 44134
Corina B
Job Details:
06/14/2023
CC that the oven is not working. Confirmed. Checked the amps 2.68 amps. The igniter is weak. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Parma, OH 44129
Corina B
Job Details:
06/14/2023
"CC that the u it is not starting. Confirmed. Ran diag 4-3 wash motor not running. The screws are stripped out on the panel. Checked the control 0 volts to the pump and motor. Will need a new control, gasket, ui panel, pump and motor. ; ordrng 1 W10836798 (Ui) and 1 W10906426 (Control) and 1 W11025157 (Pump and motor) and 1 W11498831 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details:
06/14/2023
"CC that the baskets shakes when it spins. Confirmed. Found the basket leaning towards the left. The floor has a slop, Raised the feet with blocks. Ran a drain and a spin. When unit was spinning there was a squealing noise. Replaced the cam from t/s. Opt test ng. Will need a new Gearcase and belt; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11510461 (Washplate), used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details:
06/14/2023
"Cc unit leaking, and power cord damage,verified and cord is damaged, ran cycle as soon as unit switch to hot the water started coming from the drawer and from underneath, took lid off and unit leaking from the dispenser, unit needs dispenser with drawer and power cord; ordrng 1 W10364594 (dispenser) and 1 W10395619 (drawer) and 1 WPW10205499 (cord-power)"
We serviced a
GE REFRIGERATOR
Model ZFSB23DRBSS
Near Cleveland, OH 44102
Manny
Job Details:
06/14/2023
"Cc unit not cooling, verified and compressor not starting, hooked tester and compressor humming, hooked to killawatt and unit pulling 9.4amps, unit needs control inverter and filter, customer will not proceed with the repair ; ordrng 1 WR87X10111 (compressor) and 1 WR49X10283 (inverter kit) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near University Heights, OH 44118
Jason N
Job Details:
06/14/2023
"Cc unit oven randomly turns itself on, burners seem too hot Ran diagnostics, no faults in history. Tested burners, set to 5, all burners heating and cycling on and off. Set to 7, same result, cycling on and off properly. Customer stated unit bake or broil functions will appear on display, but is not actually starting just waiting for another start button input. Called wp techline, Brandon, due to the unit not actually heating on its own, suggested we can try replacing console board. Quoted customer, not repairing at this time. ; ordrng 1 W10894098 (Ctrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Chagrin Falls, OH 44022
Jason N
Job Details:
06/14/2023
"Cc not cooling after power surgeUnit powers on, but compressor is not running. Checked signal voltage from main control, good at 7.2vdc. Replaced inverter using misc. truck stock part. Compressor started. Unit is cooling, but condenser fan is not running. Checked voltage to condenser fan motor, good at 122vac. Unit will need condenser fan motor replaced. ; ordrng 1 W10181323 (Motor-cond), used 1 W10629033 (Inverter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Perry, OH 44081
Jason N
Job Details:
06/14/2023
"Cc unit not cooling in the ff sectionFound ff evaporator frosted over. Ran thermistor tests 1, 2, and 39. All reported as passed. Ran test 3 ran operation test. Fan tests passed. Found drip pan is bowed under ff evaporator. Per service bulletin W11092686, ordering drip pan and evaporator fan harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Madison, OH 44057
Jason N
Job Details:
06/14/2023
"Cc unit needs updated heater element installedInstalled heater element using customer supplied pre Id per service bulletin W11540964 and s code S17304. Could not run cycle test, unit is not installed at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Chagrin Falls, OH 44022
Brian M
Job Details:
06/14/2023
Cc concerns about wash performance Unit seems to wrinkle her clothes Unit is functioning properly Advised on cycle selection
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kent, OH 44240
Joe O
Job Details:
06/14/2023
Installed motor and belt. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Ravenna, OH 44266
Joe O
Job Details:
06/14/2023
"Cc: long dry timesCustomer stated new vent all the way from dryer, but not drying properly. Found element shorted to ground. Needs elementCustomer does not want to repair at this time; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP8
Near Aurora, OH 44202
Joe O
Job Details:
06/14/2023
"Cc: not making iceFound ice maker receiving proper power. Ice maker cycling, not calling for water. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near Chagrin Falls, OH 44022
Joe O
Job Details:
06/14/2023
Installed belt and rps. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mayfield Heights, OH 44124
Joe O
Job Details:
06/14/2023
"Cc: door locked, ui unresponsiveFound no indicator led on control. Found control is receiving proper power. Drain pump circuit reading open. Needs control and drain pump. ordrng 1 W11458345 (Drain pump) and 1 W11583890 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Brian M
Job Details:
06/14/2023
"Cc unit making ice but slowly and then noneRan diagnostics on fill tube heater Heater is open Needs heater ; ordrng 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD5800HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
06/14/2023
Cc unit not drying well Found lint build up on vent housing outside Advised on maintenance cleanings Removed chunks of lint build up Ran test cycle unit is heating properly
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Pepper Pike, OH 44124
Brian M
Job Details:
06/14/2023
Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chesterland, OH 44026
Brian M
Job Details:
06/14/2023
Cc of noise Found rotor bolt to have vibrated out Reinstalled with shifter kit Advised to watch
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Brian M
Job Details:
06/14/2023
Cc unit making noise Found sea shell in front bearing Removed OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Brian M
Job Details:
06/14/2023
Installed leds OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rock Creek, OH 44084
Brian M
Job Details:
06/14/2023
Cc no ice Found container set screw that hold parts together stripped out Needs container ; ordrng 1 W11244434 (ice-contnr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fairview Park, OH 44126
Manny
Job Details:
06/14/2023
"Cc unit leaking from the ice machine, verified and when water is turn on the valve stays open and never closes, unit needs inlet valve ; ordrng 1 W11043013 (valve)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland Heights, OH 44121
Bill
Job Details:
06/14/2023
"Cc unit would not spin, confirmed cc turned unit on. Led light for final spin came on pump started but tub would not drain. Latch keep clicking on and off. Ordered a new latch, capacitor, and motor. Follow up scheduled for 6/16; ordrng 1 WPW10482836 (Lid latch) and 1 W11227944 (Capacitor) and 1 W11222082 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details:
06/14/2023
"CC that the unit will not drain. Confirmed. F9e1 Drain Pump System Problem, found the wire broken at the drain pump. Repaired wires. Will need a new drain pump and harness. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model DSHS6VGBBCSS
Near Euclid, OH 44117
Joe O
Job Details:
06/14/2023
"Cc: noise when fan runningFound small amount of vibration noise from fan upon start up, then went away. Played with housing, noise did not come back. Inspected fan assembly, not hitting anything. Fan seems to be balanced. Re assembled. Op test ok"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2830WS00
Near Chesterland, OH 44026
Jason N
Job Details:
06/13/2023
"Cc unit temperatures unstable, sometimes unit will fault and cancel out cycleRan diagnostics, found fault code f1e1 for upper oven appliance manager fault in history. Unit will need appliance manager board replaced. Customer not repairing at this time. Estimate only. ; ordrng 1 WPW10292568 (Appliance manager)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sheffield Lake, OH 44054
Angel
Job Details:
06/13/2023
"Cc that unit was not heating. Ran unit and it was not heating at all so I took off back of unit and found thermalfix open, had one from surplus installed it tested unit opt test good.; used 1 WP3387134 (Thermistat) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Beachwood, OH 44122
Corina B
Job Details:
06/13/2023
CC that the unit is not turning on. Confirmed. Found the push start was twisted. Reinstall the switch. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Painesville, OH 44077
Joe O
Job Details:
06/13/2023
"Cc: not dispensing water, not making iceFound loud vibration when dispensing water. Cycled ice maker. Unit filling, but has low pressure, and vibration noise. Pulled unit. Found noise is coming from filter head losing pressure. Current filter in machine shows installed sept of 22. Advised customer to replace filter, if still having issue will need filter head. Built estimate for filter head; ordrng 1 WR17X22074 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw8000dw5
Near Solon, OH 44139
Corina B
Job Details:
06/13/2023
"CC that there is a loud noise in the spin, maybe the bearings. Confirmed found the bearings worn. No oil on the floor. Will need a Gearcase and Washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Rocky River, OH 44116
Marie V
Job Details:
06/13/2023
"Replaced cut off fuse, vent is clear, tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Bay Village, OH 44140
Angel
Job Details:
06/13/2023
"Cc that unit had stopped cooling in top of freezer section and ice started melting but it started working again and it only did it one time. Verified temps and ff section was at 39* and freezer at 8* and ice bin full of ice, did remove evaporator cover to check frost pattern and it was perfect explained to customer it couldve been a glitch or piwer outsge which she wasnt sure of so I recommended her to monitor for now if anything to give us a call."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details:
06/13/2023
"Cc unit blinking lights Found error of float switch open Found water in pan Advised customer on conditions and what may have caused it, Ran test cycle found a little to much soap suds, advised OP Test Ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ravenna, OH 44266
Brian M
Job Details:
06/13/2023
Installed suspension OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY00
Near Avon Lake, OH 44012
Angel
Job Details:
06/13/2023
"Cc that unit is not cooling as should and ff section drain tube is clogged up. Took temps and ff section was at 46* and freezer was at 12* checked evaporators and both had good frost patterns but they had temps at lowest settings. Looks like unit has a slow leak explained to customer it could be an internal leak because i tried checking both evaporators since it has a uv drier and everything looks good. Explained to her that if temps gradually keep rising unit has to have an internal leak and will need a sealed system, customer said she will keep using as is and cleared the drain tube out for her which she wanted to clean out."
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Fairview Park, OH 44126
Marie V
Job Details:
06/13/2023
"Cc that unit stopped working mid cycle. Confirmed, unit has water on tub. Verify power coming in, good, control not sending any voltage to components, unit will need drain pump and control drain pump shorted control. Also latch was closed, it was opened by hand. Cant tell if is working or not. But if is close it should open by itself. If it was done manually latch can be damaged. Cust will call back if they want to continue. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump) and 1 W11394572 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DVG50M7450WA3
Near Cleveland, OH 44111
Marie V
Job Details:
06/13/2023
Replaced cut off and thermostat. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44144
Marie V
Job Details:
06/13/2023
"Cc of unit leaking. Confirmed, found evaporator was clogged, corrected issue. Tested unit, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL0
Near Solon, OH 44139
Bill
Job Details:
06/13/2023
"Cc unit not filling with water, confirmed cc after customer showed me the burnt pod, and wheel from rack. They then explained that the wheel had fallen off and they zip tied it back on. But had no idea where the zip tie was. Found zip tie under float switch, stopping unit from filling with water. Removed zip tie, tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Maple Heights, OH 44137
Bill
Job Details:
06/13/2023
"Cc ice maker not working, confirmed cc no ice pulled tray found the bottom broken. Pulled up ice maker tech sheet, tested ice maker, ice maker would not work. Ordered new ice maker and tray. Scheduled follow up for 6/15; ordrng 1 W11284458 (Ice maker) and 1 WPW10558423 (Ice container)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Strongsville, OH 44149
David R
Job Details:
06/13/2023
Cc unit not starting. Broken door switch. Replaced from t/s . Tested. Good. Op Test Ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JUD248RCCX00
Near Chesterland, OH 44026
Jason N
Job Details:
06/13/2023
Cc unit not powering on Found no functionality from unit. Customer stated unit was displaying an error code before it powered off completely. Checked power into main control. Good at 122v. Unit will need main control replaced. Part (W10204648) is discontinued. Unable to repair.
We serviced a
GE DISHWASHER
Model GDT530PGP4BB
Near Beachwood, OH 44122
Jason N
Job Details:
06/13/2023
"Cc unit needs inspected due to an accident Customer stated the unit needs inspected as damage may be suspected due to someone falling across the door and lower rack. Found lower rack bent and interfering with tub gasket. Manipulated rack back into shape. Pushed tub gasket back into track in tub. Closed door, door checks good for proper latch. Started normal wash cycle. Observed unit to ensure proper operation and no leaks. No leaks. Unit op test good."
We serviced a
MAYTAG WASHER
Model mhwe300vf00
Near Ravenna, OH 44266
Brian M
Job Details:
06/13/2023
"F28 long drain Unit full of water and drain pump not kicking in Also found tub bearings worn tons of play in basket ; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Dan H
Job Details:
06/13/2023
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, freezer section temperature at -12 degrees, display is flashing er t1(freezer section temperature sensor open or shorted) error code, unit needs new thermistor and control, part is out of stock so not scheduling return appointment ; ordrng 1 5303918850 (Thermistor) and 1 5304531885 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bedford, OH 44146
Corina B
Job Details:
06/13/2023
Replaced the heater. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Rootstown, OH 44272
Brian M
Job Details:
06/13/2023
Cc of noise Found possibly the unit was sitting to close to dryer vent and causing vibration issues Found marking in washer and vent Moved washer away from vent Advised to watch
We serviced a
KITCHENAID RANGE
Model KSEG700EBL0
Near Bay Village, OH 44140
Angel
Job Details:
06/13/2023
"Cc that left front burner is staying on high wont click off and he installed a new switch and same thing. Checked burner and and its good not shorted or nothing explained to customer it has to be a bad switch gave him an estimate and he said he knows how to install part. I had the part in truck surplus, he said he will install it and if anything he will give us a call.; used 1 W11129442 (Infinite switch) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Berea, OH 44017
David R
Job Details:
06/13/2023
Cc unit not starting. Found broken door switch. Replaced from t/s. Good. Tested. Op Test Ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Dan H
Job Details:
06/13/2023
"Installed new gearcase, cam kit, belt, and shield, op test good"
We serviced a
AMANA SXS REFRIGERATOR
Model S148DA01
Near Willoughby, OH 44094
Joe O
Job Details:
06/13/2023
"Cc: ice build up in ice binFound ice maker is cycling and making ice, water leaking from ice maker. Needs ice maker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Windsor, OH 44099
Dan H
Job Details:
06/13/2023
"Installed new capacitor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Kent, OH 44240
Brian M
Job Details:
06/13/2023
"Installed harnessUnit rotated Only getting 4.6 volts on valve and 4.6 on icemaker head Needs valve and icemaker ; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW1
Near Euclid, OH 44123
Joe O
Job Details:
06/13/2023
Installed thermal fuse. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model krsc503ess01
Near Westlake, OH 44145
Angel
Job Details:
06/13/2023
Cc that ff section is not cooling as should and frosted over. Verified and found evaporator frosted over ohmed out thermistor and it was out of range so I steamed out evaporator and replaced thermistor also added a zip tie to thermistor for better placement opt test good.; used 1 W10316760 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Parma, OH 44130
David R
Job Details:
06/13/2023
Cc unit not cycling. Found F7E4 and F7E3. In diagnostics the actuator is not loving but getting voltage. Replaced from t/s. Tested. Good. All components working in diagnostics and calibration. Good. Op Test Ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Shaker Heights, OH 44120
Jason N
Job Details:
06/13/2023
"Cc unit not cooling in both sectionsFound no unit functions are working, board displaying dashes. Unit will need jazz board replaces. Replaced jazz board using truck stock part. Programmed to 21. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperature before restocking. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Westlake, OH 44145
Bill
Job Details:
06/13/2023
"Cc banging noise, confirmed cc via video recording. Unit did not make noise while I was present, pulled front of unit found blower wheel to be cracked. Ordered new blower wheel, scheduled follow up for 6/20. While sitting in truck writing this customer came out and said it was making noise, went in heard noise. Confirmed that it was coming from blower wheel tapping housing.; ordrng 1 WP697772 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MF12568AES
Near Aurora, OH 44202
Manny
Job Details:
06/13/2023
"Cc that ice maker not working, verified and found ice stock on icemaker auger, removed and cleared ice , ran harvest test opt test ok, advise customer to monitor the unit."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Angel
Job Details:
06/13/2023
Cc that unit was not spinning out the clothes. Ran diagnostics ran a spin and found hub stripped. Replaced hub tested unit opt test good.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID RANGE GAS
Model KGSK901SSS00
Near Independence, OH 44131
David R
Job Details:
06/13/2023
"Cc unit not unlocking and top burners all no spark. Found latch error, was able to get unlocked and working for not, noises coking from latch when opening and closing. Found bad spark module, would replace module and harness at same time. Gave estimate.; ordrng 1 WP9760889 (Latch) and 1 9756822 (Spark harness) and 1 WPW10331686 (Spark module control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GSD2100V50BB
Near Euclid, OH 44117
Jason N
Job Details:
06/13/2023
"Installed timer. Started normal cycle and let timer advance, unit filled with water and turned wash motor on. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model M4TXNWFYW00
Near Euclid, OH 44119
Joe O
Job Details:
06/13/2023
"Cc: not cooling ff sectionFound temps in freezer at -12 degrees, ff at 61 degrees. Found drain plugged. Needs drain cleared. Cleared drain and vents. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Broadview Heights, OH 44147
Manny
Job Details:
06/13/2023
"By metal is broken on harness and missing the clip, reordering harness; ordrng 1 W11334745 (Harness)"
We serviced a
GE DRYER
Model GHDP490EF5WW
Near Cleveland Heights, OH 44118
Joe O
Job Details:
06/13/2023
"Cc: timer not advancing, not dryingFound timer extremely stiff turning. Found very little heat transfer through venting. Outside vent blocked. Found timer will not advance. Unit cycling heat. Needs timerCustomer does not want to repair at this time ; ordrng 1 WE4M527 (timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt106tfdw02
Near North Olmsted, OH 44070
Angel
Job Details:
06/13/2023
"Cc that switch is broken. Confirmed cc, switch was broken had a new switch in trucks surplus replaced switch opt test good.; used 1 W11123941 (Switch) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW1
Near Shaker Heights, OH 44122
Marie V
Job Details:
06/13/2023
"Cc of a noise. Confirmed, found pen in blower wheel. Removed, no damage on blower, tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFCS1NFZCSS
Near Beachwood, OH 44122
Marie V
Job Details:
06/13/2023
Replaced freezer fan. Op test okAdvice cust to allow 24 hours to reach normal temps
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011MW2
Near Cleveland, OH 44124
Joe O
Job Details:
06/13/2023
"Cc: not drainingFound unit full standing water. Found drain pump just humming. Needs drain pump; ordrng 1 137221600 (pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bentleyville, OH 44022
Joe O
Job Details:
06/13/2023
Installed adjusters. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS00
Near Bentleyville, OH 44022
Joe O
Job Details:
06/13/2023
Installed ice maker. Ice maker cycled. Op test ok
We serviced a
GE RANGE
Model JS968S0K3SS
Near Chardon, OH 44024
Joe O
Job Details:
06/13/2023
"Cc: oven not working, error code f0Found f0 is a stuck key error. Tech sheet states to press every key for key pad test. Not allowing selections. Needs key padKeypad discontinued ; ordrng 1 WB27T10753 (glass touch asm (ss)(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Shaker Heights, OH 44122
Marie V
Job Details:
06/13/2023
"Replaced drum assembly, tested unit, no noise. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44105
Bill
Job Details:
06/13/2023
"Cc right front burner wont ignite, confirmed cc tried to start burner. Had spark and gas but would not catch, made adjustment to igniter. Tested burner ignited, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Willowick, OH 44095
Jason N
Job Details:
06/13/2023
"Cc unit not cooling againChecked low side system pressure, reading 5 in/hg vacuum on ff section. Used uv light to check for dye. Found some dye on ff evaporator. Unit is also leaking on ff evaporator. Evaporator will need replaced. ; ordrng 1 W10917531 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Wickliffe, OH 44092
Jason N
Job Details:
06/13/2023
"Cc unit deli drawer popping off track, ice cubes are hollow, door gaskets not sealing properlyFound deli drawer when pulled out all the way will come out of the track. Did see corners are broken off on the ends of the tracks. Ordering right and left tracks. Ran ice maker cycle test, found very little water coming into ice maker, unit has very low water pressure coming unit from supply. Advised customer they will need a plumber to inspect origin or of low water pressure. Checked gasket on both ff and freezer doors. Gaskets sealing properly. ; ordrng 1 WPW10468555 (Track) and 1 WPW10468556 (Track)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB03
Near Brooklyn, OH 44144
David R
Job Details:
06/13/2023
"Cc unit making loud grinding noise and leaking water from FZ. Needs updated drain tube, noise is coming from loud FZ motor. Missing grill. Ordering motor, drain tube, grill; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Blade) and 1 WPW10175909 (Grill) and 1 W10619951 (Drain tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Willowick, OH 44095
Jason N
Job Details:
06/13/2023
"Cc piece broken off from ice container, not letting ice outFound end drum in ice container has a broken blade, ice container will need drum replaced. ; ordrng 1 4388736 (Drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS0
Near Lakewood, OH 44107
David R
Job Details:
06/13/2023
"Cc unit not getting water. Found water valve not opening. Water from house is good. Ordering valve. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Shaker Heights, OH 44122
Bill
Job Details:
06/13/2023
"Cc noise, could not confirm cc. Changed drum assembly, tested opt test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Mentor, OH 44060
Jason N
Job Details:
06/13/2023
Cc unit freezer door needs alignedFound freezer door contacting bottom of freezer liner when closing. Added nylon washer to center hinge to raise freezer door. Door closing with no interference. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near North Ridgeville, OH 44039
Angel
Job Details:
06/13/2023
Installed cooling fan tested unit by preheating oven to 425* opt test good.
We serviced a
MAYTAG DRYER
Model medc215ew1
Near Elyria, OH 44035
David R
Job Details:
06/13/2023
"Cc unit not working. Belt is good. Heater is not grounded out. Found open Thermal fuse. Replaced, tested, good. Advised customer to get vent cleaned off needed, apartment complex. Unit is good, tested, Op Test Ok.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, OH 44077
Jason N
Job Details:
06/13/2023
"Cc unit not working, lights blinkingFound unit displaying fault code f9e1 for drain problem and tub full of water. Checked under unit, found broken blue wire to drain pump. Repaired wire. Ran drain and spin. Unit drained out. Ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Painesville, OH 44077
Jason N
Job Details:
06/13/2023
"Cc unit leaking Customer stated he believed it was coming from the ice maker. Pulled unit and checked for leaks. Cycled water dispense and ice maker fill. No leaks found. Checked drain tube. Found drain tube blocked with sludge, water leaking from blocked drain tube when unit goes into defrost cycle. Flushed blockage in drain tube. Reinstalled drain tube. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Chardon, OH 44024
Joe O
Job Details:
06/13/2023
Cc: constant heatFound element open and shorted to ground. Needs element. Replaced element. Ran test cycle. Op test ok ; used 1 279838 (ELEMENT) from stock
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Aurora, OH 44202
Brian M
Job Details:
06/13/2023
Cc wife smelt gasRan bake test Let unit run could not smell any additional gas smell after first ignite Unit functioning properly
We serviced a
GE DRYER
Model DBVH520EJ0WW
Near Geneva, OH 44041
Dan H
Job Details:
06/13/2023
"Customer complaint that unit runs then stops then comes back on, confirmed, unit needs new control, customer does not want repair; ordrng 1 WE4M488 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Ashtabula, OH 44004
Dan H
Job Details:
06/13/2023
"Installed new element, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bedford Heights, OH 44146
Corina B
Job Details:
06/13/2023
CC that the unit will not shut off in a spin cycle. Ran diag no codes. Checked the basket leaning forward. Raised the feet. Started a rinse and spin with 2 towels and 2 blankets. Found the drain hose is between the washer and sink causing the banging noise. Moved the drain hose. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, OH 44128
Corina B
Job Details:
06/13/2023
"CC that there is gas smell when turning the oven on. Confirmed. Found the oven burner not attached to the gas valve. No screws to the burner. The gas valve is bent. Found the door glass halfway down the door. Took door apart, recentered the glass. Will need a new gas valve, regulator and screws. Called safety Donna. ; ordrng 1 WP9758078 (Burner oven) and 1 3196265 (Back screw) and 1 W11233072 (Screw front) and 1 W11449506 (Gas valve)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Cleveland, OH 44105
Corina B
Job Details:
06/13/2023
CC that the unit is not getting hot. Confirmed. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. found the igniter open and the gas coils. Replaced the gas coils and igniter. Tested opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDB03
Near Seven Hills, OH 44131
Corina B
Job Details:
06/13/2023
"CC that there is water leaking on the bottom of the ff section. Confirmed. Found water on the bottom of the crisper drawer. Checked the drain hole, clear, water going down to drain pan. Cycled the ice maker, no leaks. Advised Cust working as designed. Cleaned up the water from the bottom. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Cleveland, OH 44113
Corina B
Job Details:
06/13/2023
"CC that the door does not shut tight after a child fell on the door. Confirmed. Found the door opening past 90*. Checked the springs are good. Will need new hinges. ; ordrng 1 W11612302 (Left hinge) and 1 WP8534853 (Right hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"