Service History 90 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lorain, OH 44052

Angel

Job Details: 06/14/2023

"Arrived at home and after resetting unit last visit unit was cooling as should ff section was at 34* and freezer at 8*, but I still installed all parts. Main board, power supply board, ui and both freezer and ff section harnesses set temps to recommended opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 06/14/2023

"CC that the ice is melting. Confirmed. Ff evap 40. Checked the evaporator no frost pattern. Will need a evaporator and compressor. Customer does not want to repair; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700EWH0

Near Highland Heights, OH 44143

Jason N

Job Details: 06/14/2023

Cc unit display does not work but unit is functional Confirmed nothing on the display but can start various functions. Checked connections on interface board. All checked good. Unit will need display board replaced. Customer declined repair at this time. Estimate only ; ordrng 1 WPW10603096 (Dispay board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Independence, OH 44131

Corina B

Job Details: 06/14/2023

"CC that there is no water, after replacing the filter. Confirmed. Ff 43-39 control is set on 2 snowflakes for the ff and 3 for the freezer. Removed the filter, no water. Steamed out the reservoir. Water was dispensing from the door. Advised Cust to monitor it. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/14/2023

"Cc unit not cooling in both sections Found no airflow to both sections, evaporator frosted over. Ran diagnostics, defrost heater test, heater turned on. Steamed evaporator clear and replaced defrost thermistor using truck stock part. Airflow restored to both sections. Advised customer that it will take up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSG

Near Parma, OH 44134

Corina B

Job Details: 06/14/2023

CC that the oven is not working. Confirmed. Checked the amps 2.68 amps. The igniter is weak. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Parma, OH 44129

Corina B

Job Details: 06/14/2023

"CC that the u it is not starting. Confirmed. Ran diag 4-3 wash motor not running. The screws are stripped out on the panel. Checked the control 0 volts to the pump and motor. Will need a new control, gasket, ui panel, pump and motor. ; ordrng 1 W10836798 (Ui) and 1 W10906426 (Control) and 1 W11025157 (Pump and motor) and 1 W11498831 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Corina B

Job Details: 06/14/2023

"CC that the baskets shakes when it spins. Confirmed. Found the basket leaning towards the left. The floor has a slop, Raised the feet with blocks. Ran a drain and a spin. When unit was spinning there was a squealing noise. Replaced the cam from t/s. Opt test ng. Will need a new Gearcase and belt; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11510461 (Washplate), used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Cleveland, OH 44113

Manny

Job Details: 06/14/2023

"Cc unit leaking, and power cord damage,verified and cord is damaged, ran cycle as soon as unit switch to hot the water started coming from the drawer and from underneath, took lid off and unit leaking from the dispenser, unit needs dispenser with drawer and power cord; ordrng 1 W10364594 (dispenser) and 1 W10395619 (drawer) and 1 WPW10205499 (cord-power)"

We serviced a

GE REFRIGERATOR

Model ZFSB23DRBSS

Near Cleveland, OH 44102

Manny

Job Details: 06/14/2023

"Cc unit not cooling, verified and compressor not starting, hooked tester and compressor humming, hooked to killawatt and unit pulling 9.4amps, unit needs control inverter and filter, customer will not proceed with the repair ; ordrng 1 WR87X10111 (compressor) and 1 WR49X10283 (inverter kit) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near University Heights, OH 44118

Jason N

Job Details: 06/14/2023

"Cc unit oven randomly turns itself on, burners seem too hot Ran diagnostics, no faults in history. Tested burners, set to 5, all burners heating and cycling on and off. Set to 7, same result, cycling on and off properly. Customer stated unit bake or broil functions will appear on display, but is not actually starting just waiting for another start button input. Called wp techline, Brandon, due to the unit not actually heating on its own, suggested we can try replacing console board. Quoted customer, not repairing at this time. ; ordrng 1 W10894098 (Ctrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42QMB01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 06/14/2023

"Cc not cooling after power surgeUnit powers on, but compressor is not running. Checked signal voltage from main control, good at 7.2vdc. Replaced inverter using misc. truck stock part. Compressor started. Unit is cooling, but condenser fan is not running. Checked voltage to condenser fan motor, good at 122vac. Unit will need condenser fan motor replaced. ; ordrng 1 W10181323 (Motor-cond), used 1 W10629033 (Inverter) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Perry, OH 44081

Jason N

Job Details: 06/14/2023

"Cc unit not cooling in the ff sectionFound ff evaporator frosted over. Ran thermistor tests 1, 2, and 39. All reported as passed. Ran test 3 ran operation test. Fan tests passed. Found drip pan is bowed under ff evaporator. Per service bulletin W11092686, ordering drip pan and evaporator fan harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Madison, OH 44057

Jason N

Job Details: 06/14/2023

"Cc unit needs updated heater element installedInstalled heater element using customer supplied pre Id per service bulletin W11540964 and s code S17304. Could not run cycle test, unit is not installed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/14/2023

Cc concerns about wash performance Unit seems to wrinkle her clothes Unit is functioning properly Advised on cycle selection

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Kent, OH 44240

Joe O

Job Details: 06/14/2023

Installed motor and belt. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Ravenna, OH 44266

Joe O

Job Details: 06/14/2023

"Cc: long dry timesCustomer stated new vent all the way from dryer, but not drying properly. Found element shorted to ground. Needs elementCustomer does not want to repair at this time; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP8

Near Aurora, OH 44202

Joe O

Job Details: 06/14/2023

"Cc: not making iceFound ice maker receiving proper power. Ice maker cycling, not calling for water. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

GE WASHER

Model GTW680BSJ6WS

Near Chagrin Falls, OH 44022

Joe O

Job Details: 06/14/2023

Installed belt and rps. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 06/14/2023

"Cc: door locked, ui unresponsiveFound no indicator led on control. Found control is receiving proper power. Drain pump circuit reading open. Needs control and drain pump. ordrng 1 W11458345 (Drain pump) and 1 W11583890 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Aurora, OH 44202

Brian M

Job Details: 06/14/2023

"Cc unit making ice but slowly and then noneRan diagnostics on fill tube heater Heater is open Needs heater ; ordrng 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD5800HW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/14/2023

Cc unit not drying well Found lint build up on vent housing outside Advised on maintenance cleanings Removed chunks of lint build up Ran test cycle unit is heating properly

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Pepper Pike, OH 44124

Brian M

Job Details: 06/14/2023

Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Chesterland, OH 44026

Brian M

Job Details: 06/14/2023

Cc of noise Found rotor bolt to have vibrated out Reinstalled with shifter kit Advised to watch

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, OH 44024

Brian M

Job Details: 06/14/2023

Cc unit making noise Found sea shell in front bearing Removed OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Brian M

Job Details: 06/14/2023

Installed leds OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Creek, OH 44084

Brian M

Job Details: 06/14/2023

Cc no ice Found container set screw that hold parts together stripped out Needs container ; ordrng 1 W11244434 (ice-contnr)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairview Park, OH 44126

Manny

Job Details: 06/14/2023

"Cc unit leaking from the ice machine, verified and when water is turn on the valve stays open and never closes, unit needs inlet valve ; ordrng 1 W11043013 (valve)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland Heights, OH 44121

Bill

Job Details: 06/14/2023

"Cc unit would not spin, confirmed cc turned unit on. Led light for final spin came on pump started but tub would not drain. Latch keep clicking on and off. Ordered a new latch, capacitor, and motor. Follow up scheduled for 6/16; ordrng 1 WPW10482836 (Lid latch) and 1 W11227944 (Capacitor) and 1 W11222082 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Corina B

Job Details: 06/14/2023

"CC that the unit will not drain. Confirmed. F9e1 Drain Pump System Problem, found the wire broken at the drain pump. Repaired wires. Will need a new drain pump and harness. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"

We serviced a

GE REFRIGERATOR

Model DSHS6VGBBCSS

Near Euclid, OH 44117

Joe O

Job Details: 06/14/2023

"Cc: noise when fan runningFound small amount of vibration noise from fan upon start up, then went away. Played with housing, noise did not come back. Inspected fan assembly, not hitting anything. Fan seems to be balanced. Re assembled. Op test ok"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2830WS00

Near Chesterland, OH 44026

Jason N

Job Details: 06/13/2023

"Cc unit temperatures unstable, sometimes unit will fault and cancel out cycleRan diagnostics, found fault code f1e1 for upper oven appliance manager fault in history. Unit will need appliance manager board replaced. Customer not repairing at this time. Estimate only. ; ordrng 1 WPW10292568 (Appliance manager)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/13/2023

"Cc that unit was not heating. Ran unit and it was not heating at all so I took off back of unit and found thermalfix open, had one from surplus installed it tested unit opt test good.; used 1 WP3387134 (Thermistat) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Beachwood, OH 44122

Corina B

Job Details: 06/13/2023

CC that the unit is not turning on. Confirmed. Found the push start was twisted. Reinstall the switch. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GSE25HSHBHSS

Near Painesville, OH 44077

Joe O

Job Details: 06/13/2023

"Cc: not dispensing water, not making iceFound loud vibration when dispensing water. Cycled ice maker. Unit filling, but has low pressure, and vibration noise. Pulled unit. Found noise is coming from filter head losing pressure. Current filter in machine shows installed sept of 22. Advised customer to replace filter, if still having issue will need filter head. Built estimate for filter head; ordrng 1 WR17X22074 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw8000dw5

Near Solon, OH 44139

Corina B

Job Details: 06/13/2023

"CC that there is a loud noise in the spin, maybe the bearings. Confirmed found the bearings worn. No oil on the floor. Will need a Gearcase and Washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 06/13/2023

"Replaced cut off fuse, vent is clear, tested unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Bay Village, OH 44140

Angel

Job Details: 06/13/2023

"Cc that unit had stopped cooling in top of freezer section and ice started melting but it started working again and it only did it one time. Verified temps and ff section was at 39* and freezer at 8* and ice bin full of ice, did remove evaporator cover to check frost pattern and it was perfect explained to customer it couldve been a glitch or piwer outsge which she wasnt sure of so I recommended her to monitor for now if anything to give us a call."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 06/13/2023

"Cc unit blinking lights Found error of float switch open Found water in pan Advised customer on conditions and what may have caused it, Ran test cycle found a little to much soap suds, advised OP Test Ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ravenna, OH 44266

Brian M

Job Details: 06/13/2023

Installed suspension OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY00

Near Avon Lake, OH 44012

Angel

Job Details: 06/13/2023

"Cc that unit is not cooling as should and ff section drain tube is clogged up. Took temps and ff section was at 46* and freezer was at 12* checked evaporators and both had good frost patterns but they had temps at lowest settings. Looks like unit has a slow leak explained to customer it could be an internal leak because i tried checking both evaporators since it has a uv drier and everything looks good. Explained to her that if temps gradually keep rising unit has to have an internal leak and will need a sealed system, customer said she will keep using as is and cleared the drain tube out for her which she wanted to clean out."

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Fairview Park, OH 44126

Marie V

Job Details: 06/13/2023

"Cc that unit stopped working mid cycle. Confirmed, unit has water on tub. Verify power coming in, good, control not sending any voltage to components, unit will need drain pump and control drain pump shorted control. Also latch was closed, it was opened by hand. Cant tell if is working or not. But if is close it should open by itself. If it was done manually latch can be damaged. Cust will call back if they want to continue. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump) and 1 W11394572 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DVG50M7450WA3

Near Cleveland, OH 44111

Marie V

Job Details: 06/13/2023

Replaced cut off and thermostat. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Cleveland, OH 44144

Marie V

Job Details: 06/13/2023

"Cc of unit leaking. Confirmed, found evaporator was clogged, corrected issue. Tested unit, op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL0

Near Solon, OH 44139

Bill

Job Details: 06/13/2023

"Cc unit not filling with water, confirmed cc after customer showed me the burnt pod, and wheel from rack. They then explained that the wheel had fallen off and they zip tied it back on. But had no idea where the zip tie was. Found zip tie under float switch, stopping unit from filling with water. Removed zip tie, tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Maple Heights, OH 44137

Bill

Job Details: 06/13/2023

"Cc ice maker not working, confirmed cc no ice pulled tray found the bottom broken. Pulled up ice maker tech sheet, tested ice maker, ice maker would not work. Ordered new ice maker and tray. Scheduled follow up for 6/15; ordrng 1 W11284458 (Ice maker) and 1 WPW10558423 (Ice container)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Strongsville, OH 44149

David R

Job Details: 06/13/2023

Cc unit not starting. Broken door switch. Replaced from t/s . Tested. Good. Op Test Ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JUD248RCCX00

Near Chesterland, OH 44026

Jason N

Job Details: 06/13/2023

Cc unit not powering on Found no functionality from unit. Customer stated unit was displaying an error code before it powered off completely. Checked power into main control. Good at 122v. Unit will need main control replaced. Part (W10204648) is discontinued. Unable to repair.

We serviced a

GE DISHWASHER

Model GDT530PGP4BB

Near Beachwood, OH 44122

Jason N

Job Details: 06/13/2023

"Cc unit needs inspected due to an accident Customer stated the unit needs inspected as damage may be suspected due to someone falling across the door and lower rack. Found lower rack bent and interfering with tub gasket. Manipulated rack back into shape. Pushed tub gasket back into track in tub. Closed door, door checks good for proper latch. Started normal wash cycle. Observed unit to ensure proper operation and no leaks. No leaks. Unit op test good."

We serviced a

MAYTAG WASHER

Model mhwe300vf00

Near Ravenna, OH 44266

Brian M

Job Details: 06/13/2023

"F28 long drain Unit full of water and drain pump not kicking in Also found tub bearings worn tons of play in basket ; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Painesville, OH 44077

Dan H

Job Details: 06/13/2023

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, freezer section temperature at -12 degrees, display is flashing er t1(freezer section temperature sensor open or shorted) error code, unit needs new thermistor and control, part is out of stock so not scheduling return appointment ; ordrng 1 5303918850 (Thermistor) and 1 5304531885 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bedford, OH 44146

Corina B

Job Details: 06/13/2023

Replaced the heater. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Rootstown, OH 44272

Brian M

Job Details: 06/13/2023

Cc of noise Found possibly the unit was sitting to close to dryer vent and causing vibration issues Found marking in washer and vent Moved washer away from vent Advised to watch

We serviced a

KITCHENAID RANGE

Model KSEG700EBL0

Near Bay Village, OH 44140

Angel

Job Details: 06/13/2023

"Cc that left front burner is staying on high wont click off and he installed a new switch and same thing. Checked burner and and its good not shorted or nothing explained to customer it has to be a bad switch gave him an estimate and he said he knows how to install part. I had the part in truck surplus, he said he will install it and if anything he will give us a call.; used 1 W11129442 (Infinite switch) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Berea, OH 44017

David R

Job Details: 06/13/2023

Cc unit not starting. Found broken door switch. Replaced from t/s. Good. Tested. Op Test Ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, OH 44060

Dan H

Job Details: 06/13/2023

"Installed new gearcase, cam kit, belt, and shield, op test good"

We serviced a

AMANA SXS REFRIGERATOR

Model S148DA01

Near Willoughby, OH 44094

Joe O

Job Details: 06/13/2023

"Cc: ice build up in ice binFound ice maker is cycling and making ice, water leaking from ice maker. Needs ice maker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Windsor, OH 44099

Dan H

Job Details: 06/13/2023

"Installed new capacitor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5SHDXVD01

Near Kent, OH 44240

Brian M

Job Details: 06/13/2023

"Installed harnessUnit rotated Only getting 4.6 volts on valve and 4.6 on icemaker head Needs valve and icemaker ; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW1

Near Euclid, OH 44123

Joe O

Job Details: 06/13/2023

Installed thermal fuse. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model krsc503ess01

Near Westlake, OH 44145

Angel

Job Details: 06/13/2023

Cc that ff section is not cooling as should and frosted over. Verified and found evaporator frosted over ohmed out thermistor and it was out of range so I steamed out evaporator and replaced thermistor also added a zip tie to thermistor for better placement opt test good.; used 1 W10316760 (Thermistor) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Parma, OH 44130

David R

Job Details: 06/13/2023

Cc unit not cycling. Found F7E4 and F7E3. In diagnostics the actuator is not loving but getting voltage. Replaced from t/s. Tested. Good. All components working in diagnostics and calibration. Good. Op Test Ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM01

Near Shaker Heights, OH 44120

Jason N

Job Details: 06/13/2023

"Cc unit not cooling in both sectionsFound no unit functions are working, board displaying dashes. Unit will need jazz board replaces. Replaced jazz board using truck stock part. Programmed to 21. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperature before restocking. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Westlake, OH 44145

Bill

Job Details: 06/13/2023

"Cc banging noise, confirmed cc via video recording. Unit did not make noise while I was present, pulled front of unit found blower wheel to be cracked. Ordered new blower wheel, scheduled follow up for 6/20. While sitting in truck writing this customer came out and said it was making noise, went in heard noise. Confirmed that it was coming from blower wheel tapping housing.; ordrng 1 WP697772 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MF12568AES

Near Aurora, OH 44202

Manny

Job Details: 06/13/2023

"Cc that ice maker not working, verified and found ice stock on icemaker auger, removed and cleared ice , ran harvest test opt test ok, advise customer to monitor the unit."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Angel

Job Details: 06/13/2023

Cc that unit was not spinning out the clothes. Ran diagnostics ran a spin and found hub stripped. Replaced hub tested unit opt test good.; used 1 W10528947 (HUB) from stock

We serviced a

KITCHENAID RANGE GAS

Model KGSK901SSS00

Near Independence, OH 44131

David R

Job Details: 06/13/2023

"Cc unit not unlocking and top burners all no spark. Found latch error, was able to get unlocked and working for not, noises coking from latch when opening and closing. Found bad spark module, would replace module and harness at same time. Gave estimate.; ordrng 1 WP9760889 (Latch) and 1 9756822 (Spark harness) and 1 WPW10331686 (Spark module control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GSD2100V50BB

Near Euclid, OH 44117

Jason N

Job Details: 06/13/2023

"Installed timer. Started normal cycle and let timer advance, unit filled with water and turned wash motor on. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model M4TXNWFYW00

Near Euclid, OH 44119

Joe O

Job Details: 06/13/2023

"Cc: not cooling ff sectionFound temps in freezer at -12 degrees, ff at 61 degrees. Found drain plugged. Needs drain cleared. Cleared drain and vents. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS0

Near Broadview Heights, OH 44147

Manny

Job Details: 06/13/2023

"By metal is broken on harness and missing the clip, reordering harness; ordrng 1 W11334745 (Harness)"

We serviced a

GE DRYER

Model GHDP490EF5WW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/13/2023

"Cc: timer not advancing, not dryingFound timer extremely stiff turning. Found very little heat transfer through venting. Outside vent blocked. Found timer will not advance. Unit cycling heat. Needs timerCustomer does not want to repair at this time ; ordrng 1 WE4M527 (timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt106tfdw02

Near North Olmsted, OH 44070

Angel

Job Details: 06/13/2023

"Cc that switch is broken. Confirmed cc, switch was broken had a new switch in trucks surplus replaced switch opt test good.; used 1 W11123941 (Switch) from stock"

We serviced a

MAYTAG DRYER

Model MGDX655DW1

Near Shaker Heights, OH 44122

Marie V

Job Details: 06/13/2023

"Cc of a noise. Confirmed, found pen in blower wheel. Removed, no damage on blower, tested unit. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFCS1NFZCSS

Near Beachwood, OH 44122

Marie V

Job Details: 06/13/2023

Replaced freezer fan. Op test okAdvice cust to allow 24 hours to reach normal temps

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE1011MW2

Near Cleveland, OH 44124

Joe O

Job Details: 06/13/2023

"Cc: not drainingFound unit full standing water. Found drain pump just humming. Needs drain pump; ordrng 1 137221600 (pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Bentleyville, OH 44022

Joe O

Job Details: 06/13/2023

Installed adjusters. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS00

Near Bentleyville, OH 44022

Joe O

Job Details: 06/13/2023

Installed ice maker. Ice maker cycled. Op test ok

We serviced a

GE RANGE

Model JS968S0K3SS

Near Chardon, OH 44024

Joe O

Job Details: 06/13/2023

"Cc: oven not working, error code f0Found f0 is a stuck key error. Tech sheet states to press every key for key pad test. Not allowing selections. Needs key padKeypad discontinued ; ordrng 1 WB27T10753 (glass touch asm (ss)(discontinued))"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Shaker Heights, OH 44122

Marie V

Job Details: 06/13/2023

"Replaced drum assembly, tested unit, no noise. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, OH 44105

Bill

Job Details: 06/13/2023

"Cc right front burner wont ignite, confirmed cc tried to start burner. Had spark and gas but would not catch, made adjustment to igniter. Tested burner ignited, opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Willowick, OH 44095

Jason N

Job Details: 06/13/2023

"Cc unit not cooling againChecked low side system pressure, reading 5 in/hg vacuum on ff section. Used uv light to check for dye. Found some dye on ff evaporator. Unit is also leaking on ff evaporator. Evaporator will need replaced. ; ordrng 1 W10917531 (Evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYW01

Near Wickliffe, OH 44092

Jason N

Job Details: 06/13/2023

"Cc unit deli drawer popping off track, ice cubes are hollow, door gaskets not sealing properlyFound deli drawer when pulled out all the way will come out of the track. Did see corners are broken off on the ends of the tracks. Ordering right and left tracks. Ran ice maker cycle test, found very little water coming into ice maker, unit has very low water pressure coming unit from supply. Advised customer they will need a plumber to inspect origin or of low water pressure. Checked gasket on both ff and freezer doors. Gaskets sealing properly. ; ordrng 1 WPW10468555 (Track) and 1 WPW10468556 (Track)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVB03

Near Brooklyn, OH 44144

David R

Job Details: 06/13/2023

"Cc unit making loud grinding noise and leaking water from FZ. Needs updated drain tube, noise is coming from loud FZ motor. Missing grill. Ordering motor, drain tube, grill; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Blade) and 1 WPW10175909 (Grill) and 1 W10619951 (Drain tube)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS02

Near Willowick, OH 44095

Jason N

Job Details: 06/13/2023

"Cc piece broken off from ice container, not letting ice outFound end drum in ice container has a broken blade, ice container will need drum replaced. ; ordrng 1 4388736 (Drum)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVS0

Near Lakewood, OH 44107

David R

Job Details: 06/13/2023

"Cc unit not getting water. Found water valve not opening. Water from house is good. Ordering valve. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Shaker Heights, OH 44122

Bill

Job Details: 06/13/2023

"Cc noise, could not confirm cc. Changed drum assembly, tested opt test good"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Mentor, OH 44060

Jason N

Job Details: 06/13/2023

Cc unit freezer door needs alignedFound freezer door contacting bottom of freezer liner when closing. Added nylon washer to center hinge to raise freezer door. Door closing with no interference. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near North Ridgeville, OH 44039

Angel

Job Details: 06/13/2023

Installed cooling fan tested unit by preheating oven to 425* opt test good.

We serviced a

MAYTAG DRYER

Model medc215ew1

Near Elyria, OH 44035

David R

Job Details: 06/13/2023

"Cc unit not working. Belt is good. Heater is not grounded out. Found open Thermal fuse. Replaced, tested, good. Advised customer to get vent cleaned off needed, apartment complex. Unit is good, tested, Op Test Ok.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Jason N

Job Details: 06/13/2023

"Cc unit not working, lights blinkingFound unit displaying fault code f9e1 for drain problem and tub full of water. Checked under unit, found broken blue wire to drain pump. Repaired wire. Ran drain and spin. Unit drained out. Ran test cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Painesville, OH 44077

Jason N

Job Details: 06/13/2023

"Cc unit leaking Customer stated he believed it was coming from the ice maker. Pulled unit and checked for leaks. Cycled water dispense and ice maker fill. No leaks found. Checked drain tube. Found drain tube blocked with sludge, water leaking from blocked drain tube when unit goes into defrost cycle. Flushed blockage in drain tube. Reinstalled drain tube. Op test good."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Chardon, OH 44024

Joe O

Job Details: 06/13/2023

Cc: constant heatFound element open and shorted to ground. Needs element. Replaced element. Ran test cycle. Op test ok ; used 1 279838 (ELEMENT) from stock

We serviced a

JENN-AIR RANGE

Model JGS8860BDP18

Near Aurora, OH 44202

Brian M

Job Details: 06/13/2023

Cc wife smelt gasRan bake test Let unit run could not smell any additional gas smell after first ignite Unit functioning properly

We serviced a

GE DRYER

Model DBVH520EJ0WW

Near Geneva, OH 44041

Dan H

Job Details: 06/13/2023

"Customer complaint that unit runs then stops then comes back on, confirmed, unit needs new control, customer does not want repair; ordrng 1 WE4M488 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Ashtabula, OH 44004

Dan H

Job Details: 06/13/2023

"Installed new element, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Bedford Heights, OH 44146

Corina B

Job Details: 06/13/2023

CC that the unit will not shut off in a spin cycle. Ran diag no codes. Checked the basket leaning forward. Raised the feet. Started a rinse and spin with 2 towels and 2 blankets. Found the drain hose is between the washer and sink causing the banging noise. Moved the drain hose. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Cleveland, OH 44128

Corina B

Job Details: 06/13/2023

"CC that there is gas smell when turning the oven on. Confirmed. Found the oven burner not attached to the gas valve. No screws to the burner. The gas valve is bent. Found the door glass halfway down the door. Took door apart, recentered the glass. Will need a new gas valve, regulator and screws. Called safety Donna. ; ordrng 1 WP9758078 (Burner oven) and 1 3196265 (Back screw) and 1 W11233072 (Screw front) and 1 W11449506 (Gas valve)"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near Cleveland, OH 44105

Corina B

Job Details: 06/13/2023

CC that the unit is not getting hot. Confirmed. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. found the igniter open and the gas coils. Replaced the gas coils and igniter. Tested opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFDB03

Near Seven Hills, OH 44131

Corina B

Job Details: 06/13/2023

"CC that there is water leaking on the bottom of the ff section. Confirmed. Found water on the bottom of the crisper drawer. Checked the drain hole, clear, water going down to drain pan. Cycled the ice maker, no leaks. Advised Cust working as designed. Cleaned up the water from the bottom. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Cleveland, OH 44113

Corina B

Job Details: 06/13/2023

"CC that the door does not shut tight after a child fell on the door. Confirmed. Found the door opening past 90*. Checked the springs are good. Will need new hinges. ; ordrng 1 W11612302 (Left hinge) and 1 WP8534853 (Right hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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