Service History 90

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Westlake, OH 44145

Marie V

Job Details: 10/05/2023

"Cc that unit is leaking from door. Confirmed found unit needs new seal. ; ordrng 1 W11483553 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Wickliffe, OH 44092

Jason N

Job Details: 10/05/2023

Installed gearcase and belt. Used pulley/splutch from truck stock as the pulley on the old gearcase would not come off. Ran auto test cycle and calibration. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVA02

Near Novelty, OH 44072

Jason N

Job Details: 10/05/2023

"Cc unit not cooling in the refrigerator sectionFound freezer temperatures good, no airflow to ff section. Freezer evaporator coils are frosted over. Ran force defrost test, bimetal reading closed but heater did not turn on. Unit will need main control(jazz board) replaced. Quoted customer repair cost. Replaced main control using truck stock part. Set unit into defrost mode. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM000

Near North Olmsted, OH 44070

Marie V

Job Details: 10/05/2023

"Cc that unit is not cooling in fresh food section but freezer it is. Ice bill is full, found air duct clogged up with frost, verify for gaps around seals, looks like freezer door was a little open and it caused air duct clogged, drain tube looks good sd well. Cust will unplug unit and monitor"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH1

Near Westlake, OH 44145

Marie V

Job Details: 10/05/2023

"Cc that unit is beeping . Confirmed found is leaking from hose, is not oversuds. Removed unit and found that tub is leaking.Unit will need new.; ordrng 1 W11409866 (Tub)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Lorain, OH 44053

Angel

Job Details: 10/05/2023

Cc that washer would give an error code of F5 and wouldnt finish cycle. Confirmed ran diagnostics and found error code F5E2 and F5E3 both for latch failure. Gave customer estimate to replace latch. Replaced latch tested unit opt test good.; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Brook Park, OH 44142

Manny

Job Details: 10/05/2023

"Cc RR burner not working, verified and burner not working, unit needs burner and switch ; ordrng 1 W11171119 (elmnt-surf) and 1 WP3149404 (switch-inf)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chesterland, OH 44026

Corina B

Job Details: 10/05/2023

CC that there is a noise when agitating. Confirmed. Found the bolt to the cam is loose which dropped the belt to hit the cover. Replaced the cam and belt. Ran a calibration. Started a manual agitate and spin. Opt test ok.

We serviced a

FRIGIDAIRE DRYER

Model GLGR642AS5

Near Geneva, OH 44041

Dan H

Job Details: 10/05/2023

"Customer complaint of noise, started normal dry cycle, noise is coming from motor , unit needs new motor ; ordrng 1 131560100 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Highland Heights, OH 44143

Jason N

Job Details: 10/05/2023

"Cc unit it heatingChecked all thermals, all tested good. Checked power down to ignitor, reading 0v at ignitor. Traced power through heat circuit. Found no power form radiant sensor. Jumped out radiant sensor, ignitor powered up. Unit will need radiant sensor replaced. ; ordrng 1 WP338906 (Sensor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYB2

Near University Heights, OH 44118

Joe O

Job Details: 10/05/2023

"Cc: not washingFound sump is running. Spray arms full of debris. Could not remove debris. Needs spray arms.Customer to install ; ordrng 1 WPW10340504 (spray arm) and 1 WPW10340527 (spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lakewood, OH 44107

Marie V

Job Details: 10/05/2023

"Cc that unit is making banging noise when it starts and end of cycle. Stared u it, pipes are hammering. Asked cust if that was, hes not sure. Ran diag, no error codes, ran manual water valve agitation and spin, all working good. Cust said will take a video if it happens again. But mostly is water hammering when filling up. Using a water hammer valve on the home helps reduce the noise. But unit is working properly. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 10/05/2023

"Customer complaint that ice flap has space in it, ice chute door is sealing, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Westlake, OH 44145

David R

Job Details: 10/05/2023

"Cc unit drum not moving. Broken motor. Ordering pulley, motor, and wheel. ; ordrng 1 279827 (Motor) and 1 WP8066184 (Pulley) and 1 WP694089 (Blower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Middleburg Heights, OH 44130

David R

Job Details: 10/05/2023

Cc unit making noise. Coming from damper control. Ordering. ; ordrng 1 WPW10594329 (Damper control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Cleveland, OH 44118

Joe O

Job Details: 10/05/2023

"Installed gaskets, fan, and reservoir. Tested. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Amherst, OH 44001

Angel

Job Details: 10/05/2023

"Cc that unit would turn on and acted like it was going to start and just show it was done. Ran diagnostics and found error code F7E3 basket engagement failure. Looked underneath everything looked good, but I replaced actuator tested unit in a auto test and same issue, so I tested the capacitor and it was open replaced capacitor tested unit opt test good.; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

GE DISHWASHER

Model GDF630PMM3ES

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/05/2023

"Installed interface board. Unit powered on. Started normal wash cycle, all functions passed. Op test good."

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFFU20F2BW0

Near Fairport Harbor, OH 44077

Brian M

Job Details: 10/05/2023

"Cc. Unit not cooling upper portion of freezer Found evap fan getting power but not runs Needs evap fan ; ordrng 1 5304523741 (Evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Rootstown, OH 44272

Brian M

Job Details: 10/05/2023

Cc unit giving f0e7 error This is an error of load detection while clean cycle is selected Ran auto test and dlms calibration Unit is functioning properly at this time Advised to watch

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near East Cleveland, OH 44112

Jason N

Job Details: 10/05/2023

"Installed switch harness. Tested all burners for proper operation. All tested good. LF burner knob is broken and needs replaced, customer was unable to turn knob to allow ignitor to light. Customer to install knob, no return visit needed. ; ordrng 1 W11620546 (Knob)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ravenna, OH 44266

Brian M

Job Details: 10/05/2023

Cc unit making tapping noise during spin Found cord vibrating on back panel

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Shaker Heights, OH 44122

Joe O

Job Details: 10/05/2023

"Cc: no interior lights, no water and iceFound deli harness wire broke. And freezer drawer bracket broken. Needs deli board harness, and freezer drawer bracket; ordrng 1 W11170612 (harns-wire) and 1 W11161915 (bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Amherst, OH 44001

Angel

Job Details: 10/05/2023

"Cc that washer was just running and wouldnt stop. Found that unit was on a flood mode so I ran a calibration on unit and recommended customer to use less detergent, started a cycle for them and waited until it started washing opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Parma, OH 44134

David R

Job Details: 10/05/2023

Cc FZ door dropping down and making noise. Seems like noise is coming from bottom door hinge. Ordering all bottom door hung parts. ; ordrng 1 W11293380 (Hinge) and 1 WPW10257206 (Hinge) and 1 WPW10632062 (Cover) and 1 W11573367 (Bumper) and 1 W11266052 (Bracket) and 1 W11292872 (Hinge door) and 1 W11311687 (Cam) and 1 W11293374 (Bottom door hinge) and 1 WPW10141622 (Leveler)

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Chardon, OH 44024

Dan H

Job Details: 10/05/2023

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL3

Near Chardon, OH 44024

Brian M

Job Details: 10/04/2023

Cc unit burnt up Found harness/ ui and control damaged Unit is un repairable due to parts N lA

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8QFA

Near Avon Lake, OH 44012

Angel

Job Details: 10/04/2023

"Cc that unit was still leaking. Verified and unit was leaking because door was not closing properly and condensation was dripping onto floor nothing to do with my last repair, but I steamed out gasket and adjusted the door a little and now its sealing properly. Customer stated that door was kind of finicky since it was first installed but now it showing its problems from installers leaving it as it was. As of now I did my best to get door closing properly."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Euclid, OH 44123

Jason N

Job Details: 10/04/2023

Cc unit missing regulator and side panel is dentedReplaced regulator and side panel using customer supplied pre Id parts. Tested oven and cooktop for proper operation. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Joe O

Job Details: 10/04/2023

"Installed suspension rods, slider, and clutch. Ran auto test. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Ravenna, OH 44266

Brian M

Job Details: 10/04/2023

"Installed vent fan, ui and gasket Ran diag, cleared codes. Ran ran auto test OP Test Ok"

We serviced a

MAYTAG WASHER

Model A510S

Near Painesville, OH 44077

Dan H

Job Details: 10/04/2023

"Customer complaint that unit was leaking then made a loud noise and is not working at all now, found unit leaking from diverter valve for suds saver, unit needs new diverter valve, part is no longer available ; ordrng 1 204313 (Div valve)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Chagrin Falls, OH 44022

Corina B

Job Details: 10/04/2023

"Replaced the magnetron and the inverter board customer supplied. The unit is sitting on two metal boards and needs shimmed because the cut to the wall oven is not straight. Can not install the shims. Advised Cust to have an installer install the wall oven. Tested the microwave. Opt test ok. ; used 1 W11578579 (Inverter), and 1 W11578959 (Magnetron) from stock"

We serviced a

FRIGIDAIRE WASHER

Model FLCE7522AW3

Near Cleveland, OH 44113

Manny

Job Details: 10/04/2023

"Cc unit making a loud noise, thinking is the bearing, verified and unit really loud, took cover off and a lot of dry oil and what looks like rust and metal shavings on the bottom of the unit, unit will need gearcase and drive components, customer will not proceed with the repair.; ordrng 1 5304517318 (Transmission) and 1 5304515840 (Motor) and 1 5304492254 (actuator) and 1 5304515819 (Capacitor) and 1 5304524493 (Pulley) and 1 5304515831 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Maple Heights, OH 44137

Bill

Job Details: 10/04/2023

"Cc door not closing, confirmed cc. Made adjustments to door, opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, OH 44134

Bill

Job Details: 10/04/2023

"Cc not cooling, confirmed cc 60 in both ff and fr. Went into diagnostics mode and went to test 3 compressor and fan, neither turned on right away as I pulled the unit out and started accessing the rear of unit the compressor kicked on. Vary hot to the touch, took temp of compressor 167 deg. Unit needs compressor; ordrng 1 W10779331 (Compressor) and 1 WPW10143759 (Filter dryer)"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC3

Near Columbia Station, OH 44028

David R

Job Details: 10/04/2023

"Replaced cutoff, sensors and harness. Ran unit on regular normal cycle with a wash cloth hitting sensor. Recognizing. Advised customer to have cycles large enough to touch sensors or can also switch to Times Dry. Good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Westlake, OH 44145

Marie V

Job Details: 10/04/2023

"Cc that unit makes noise while running and that door is not closing properly. Confirmed, swapped latch with good one . Tested unit, took apart showed cust. Replaced dryer kit from T/S. Cleaned out vent. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX03

Near Chagrin Falls, OH 44022

Corina B

Job Details: 10/04/2023

"CC that there is frost in the freezer. Confirmed. Will need the rails and 2 techs; ordrng 2 WP2320616 (Rails)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7300XW0

Near Cleveland, OH 44117

Jason N

Job Details: 10/04/2023

"Cc unit stuck in sensing , will not start Confirmed dryer will not start a cycle. Found belt is snapped and laying in bottom of unit. Quoted customer belt and pulley. Customer declined at this time, estimate only.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY02

Near Cleveland, OH 44106

Jason N

Job Details: 10/04/2023

Cc unit leaking water from freezerFound excessive frost and ice buildup in freezer section. Freezer door is not able to be fully closed due to ice buildup. Cleared ice and frost from freezer. Cleared rails and steamed out drain. Ensured good flow through. Door now closing up properly. Op test good.

We serviced a

MAYTAG WASHER

Model MHW4200BW0

Near East Cleveland, OH 44112

Jason N

Job Details: 10/04/2023

"Cc unit not working after customer pulled unit apart to clear drain pumpFound unit is unresponsive. Able to run diagnostics mode, no codes stored. Tried to run test mode, unit will not start a test cycle. Checked for proper power from u17 connector header to UI, good at 5.0vdc. Unit will need UI replaced. Customer declined repair. Estimate only. ; ordrng 1 W10391562 (IML assy MTG 4200 WHT OC)"

We serviced a

MAYTAG DRYER

Model Mgdc215ew1

Near Chardon, OH 44024

Joe O

Job Details: 10/04/2023

Cc: screechingFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, OH 44065

Joe O

Job Details: 10/04/2023

Cc: doors not level. Leveled unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

Cc: rattling noiseCustomer showed video. Noise coming from behind unit. Found foam hitting condenser fan. Adjusted foam. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Brecksville, OH 44141

David R

Job Details: 10/04/2023

"Customer had questions with measured fill, no whirlpool online or over the phone couldnt help. Went over measured fill with customer. Got everything calibrated properly. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Avon Lake, OH 44012

Marie V

Job Details: 10/04/2023

"Cc that unit is showing error code and does not wash. Confirmed, ran diag found error codes F6e2 ui and control , f6e3 ui and control f0e3 overload f2e1ui stuck button. Took onale off some corrosion on welds on control. Will need new. Cust will not fix. ; ordrng 1 W11089548 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NHAXVK00

Near Mentor, OH 44060

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not dispensing ice, found ice chute clogged with ice, cleared, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Westlake, OH 44145

Marie V

Job Details: 10/04/2023

Installed manifold parts. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near South Euclid, OH 44121

Jason N

Job Details: 10/04/2023

"Cc unit will not power on, gave an error code before it stopped workingAble to run diagnostics, found codes f6e2 for UI cannot hear ACU and f2e1 for UI stuck button. Checked for power in from j18 connector header, good at 5.1vdc. Unit will need console replaced. ; ordrng 1 W11135391 (Console)"

We serviced a

KITCHENAID RANGE

Model KDRP467KSS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

Cc: oven temps incorrectRan test bake to 400. Found initial pre heat unit reached temp of 390 degrees. Found unit averaging roughly 385 degrees. No way to adjust offset temps.

We serviced a

GE REFRIGERATOR

Model DSE25JSHECSS

Near South Euclid, OH 44121

Jason N

Job Details: 10/04/2023

"Installed freezer evaporator fan motor and water tank. Airflow restored to both sections. Ran water dispense test, checked for leaks. Dispense test good, no leaks. Op test good. Advised customer to allow up to 12 hrs for unit to return to desired temperatures in both sections."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FKS00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

"Cc: not cooling properly in ff section, freezer temps well below -20Customer stated they had unit off for a couple days. Stated the unit has been plugged in for a day and it seems to be working. Found temps in ff section at 38 degrees, freezer at -3 degrees. Thermistor are reading proper temps. Found bimetal open, and element in range. Unable to duplicate issue at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Brook Park, OH 44142

Marie V

Job Details: 10/04/2023

Cc of unit not making ice. Temps are 4* in freezer and 37* fresh food. Ice maker was off. Cust did not shut it off. Replaced ice maker and cycled it. Op test okAdvice cust 48 to 72 hours for a full bin if Not using

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Lakewood, OH 44107

Angel

Job Details: 10/04/2023

"Cc that seal is coming off and ice maker is making to much ice wont stop making ice even if you turn it off. Verified seal and seal is good i added adhesive all around the liner behind the seal than installed seal again asked customer to wait at least 2hrs for the adhesive to cure. And for the ice maker I will be ordering a new one, I raised the arm and it will still cycle it will not shut off.; ordrng 1 W11565638 (Ice maker)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Lakewood, OH 44107

Angel

Job Details: 10/04/2023

"Cc that unit was hiving her error codes. Verified by running diagnostics and found that it was an F2E1 error code erased error code and reseted unit explained to customer if this were to happen again she will need the console replaced.; ordrng 1 W10915031 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1614TW0

Near Cleveland, OH 44111

Angel

Job Details: 10/04/2023

Cc that unit was making a noise and temps raised a bit in the freezer after a power outage but now its working again. Took temps and freezer was at 8* and ff section at 40* but it looks like it was just turning on from a defrost. Took off evaporator cover to check frost pattern and unit had a perfect frost pattern. Explained to customer if unit shuts off after a power outage depending on how long unit will loose temperature because compressor is not running. But as of now unit is working as should opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Cleveland, OH 44102

Angel

Job Details: 10/04/2023

Cc that door is dented. Confirmed door is dented but top plastic piece is cracked as well will need to order as well will use panel on return visit.; ordrng 1 W11632693 (Console cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB01

Near Cleveland, OH 44120

Jason N

Job Details: 10/04/2023

"Cc unit still not cooling Found compressor very hot and still tripping relay overload. Fan is working properly. Pulled start relay from compressor, relay is burnt. Tried installing another start relay device. Upon compressor startup relay burnt up. Compressor is internally damaged due to running so long without a condenser fan. Compressor will need replaced. Customer does not want to move forward with another repair; saved tckt"

We serviced a

WHIRLPOOL ICE MAKER

Model GI15NDXZB1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/04/2023

"Cc: high pitch noise, no waterEntered manual diagnostics. Found unit sensing full bin of water. Needs recirculating pump; ordrng 1 W11542867 (Recirculating pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Joe O

Job Details: 10/04/2023

Installed suspension rods. Ran auto test. Op test ok

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Willoughby, OH 44094

Dan H

Job Details: 10/04/2023

"Customer complaint of high pitch noise, started normal wash cycle, lid lock, unit filled and began agitating, canceled, unit drained, ran drain and spin cycle, No unusual noises heard, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Mentor, OH 44060

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, installed new sump assembly, op test good; used 1 WPW10605057XXX (XX NO ORDPUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Aurora, OH 44202

Corina B

Job Details: 10/04/2023

"Replaced the control, pump and motor. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Parma, OH 44134

Bill

Job Details: 10/04/2023

"Cc leaking out the front, could not confirm. Changed gasket, inspected the spray arms. Spray arms looked fine. Ran test not leaks found. Instructed the customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Parma Heights, OH 44130

Bill

Job Details: 10/04/2023

"Cc not cooling in fresh food side, confirmed cc. Unit is duel evap, fresh food evap is frozen over. Tested all thermistors, tested good. Tested heaters, heaters tested good. Will need control board, customer chose not to continue repairs at this time. Explained to customer to remove all of the items in unit, unplug for about 24 to 48 hours with door open to allow unit to defrost. Then plug back in as it may start working again.; ordrng 1 W11172798 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near North Royalton, OH 44133

David R

Job Details: 10/04/2023

"Replaced control and overfill switch. Let unit run. All functions test good. Ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/04/2023

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 1.90 oz r 600a unit cooling, pressures good, op test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, OH 44130

Bill

Job Details: 10/04/2023

"Cc unit will not turn on, confirmed cc. Found knob to be broken, tested by turning timer with needle nose. Was able to start unit. Ordered new knob, customer said they would install when it arrives.; ordrng 1 W11675852 (Knob)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS05

Near North Royalton, OH 44133

David R

Job Details: 10/04/2023

Replaced UI and Tested. Good. All functions good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Bedford, OH 44146

Corina B

Job Details: 10/04/2023

Replaced the thermostat.opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC7HS22

Near Mentor, OH 44060

Dan H

Job Details: 10/04/2023

"Customer complaint that microwave light is not working, confirmed, found bulb loose, tightened, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Painesville, OH 44077

Dan H

Job Details: 10/04/2023

"Customer complaint that wheels on rack are broken, confirmed, installed new wheels, op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model WOES3027LS00

Near North Royalton, OH 44133

Bill

Job Details: 10/04/2023

"Cc unit is popping, confirmed cc. During preheating, cooking and cooling. Unit is popping and clicking as metals explained and contract. Though it does seem a bit more then one would expect. How ever the unit is operating as it is intended."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cleveland, OH 44102

Angel

Job Details: 10/04/2023

"Cc that unit would not start and would just beep. Verified and found that the float switch was not installed causing unit not to start and just beep, installed float and unit started but started beeping again, error code F7E2 variable speed motor fault, noticed there wasnt water coming in took out unit and found fill hose kinked, rerouted hose tested unit again opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Strongsville, OH 44136

David R

Job Details: 10/04/2023

"Replaced valves and water lines and filter housing. Ran water through. Good, no leaks. Little noise at top of hinge. Calling whirlpool to document if normal.. Techline agreed on normal sounds and noises. Let customer know whirlpool agreed it was normal. If anymore questions can call customer service. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 10/04/2023

Replaced the drain pump. Started a cycle. Opt test ng. The shifter is rattling. replaced the shifter and capacitor. Started a cycle. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Painesville, OH 44077

Dan H

Job Details: 10/04/2023

"Customer complaint of squealing noise, confirmed, found spring cat toys lodged is pulley shield,removed, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Geneva, OH 44041

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not starting, started normal wash cycle, unit started to fill but would stop and display flashes then starts again, unit needs new control; ordrng 1 W11306302 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Ashtabula, OH 44004

Dan H

Job Details: 10/04/2023

"Installed new harness, op test no good , unit needs new control; ordrng 1 WPW10675033 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS02

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/04/2023

Replaced the control and ice maker. Water trickled out of the valve. Advised Cust to replace the filter. Brought core back for return. Opt test ok.

We serviced a

GE MICRO/OVENCOMBO

Model PVM1790SR1SS

Near Madison, OH 44057

Dan H

Job Details: 10/04/2023

"Customer complaint that unit is not heating and turntable is not working, confirmed, display counts down and nothing is running, unit needs new switches; ordrng 1 WB10X35397 (Switch assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS40FVPA0

Near Highland Heights, OH 44143

Jason N

Job Details: 10/04/2023

"Cc unit not draining and door needs repairedCustomer stated the unit idid not drain all the way on the last cycle she ran and the door is now opening past 90 degrees due to someone falling on the door. Confirmed door opening past 90 degrees, found both hinges and door link brackets are bent, both side will need replaced. Ran cancel drain, unit drained out properly. Ran wash test then canceled to drain. No issues found with drain. Quoted customer repair cost for door. Customer declined. Estimate only. ; ordrng 1 8194001 (Link) and 1 WP8534853 (Hinge door right) and 1 W11612302 (Hinge door left)"

We serviced a

GE REFRIGERATOR

Model CVE28DP2NBS1

Near North Royalton, OH 44133

Bill

Job Details: 10/04/2023

"Tapped unit and drained old refrigerant r600. Pressurized system with nitrogen, could not find any leaks. Changed compressor and filter dryer, charged system with 2.3 onces of r600. Monitored for frost pattern, pattern present. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Mayfield, OH 44143

Jason N

Job Details: 10/04/2023

"Installed freezer door. Ensured good seal. Could not install ice maker, as this is the wrong ice maker for this model. Advised customer if she has ice maker issues in the future, she can call back and we will order the correct ice maker. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Diamond, OH 44412

Brian M

Job Details: 10/04/2023

Installed ui OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Atwater, OH 44201

Brian M

Job Details: 10/04/2023

Ui not responding Installed ui and control Ran dlms OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Bedford, OH 44146

Manny

Job Details: 10/04/2023

"Cc that red light and unit will not cool, verified and unit has an universal power cord, and cooling off but wont come on, verified UI connection and good, unit needs power cord and UI.; ordrng 1 W11161250 (harns-wire) and 1 W11387387 (UI)"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Kent, OH 44240

Brian M

Job Details: 10/04/2023

"Cc of noise Found idler pulley worn Replaced using repair kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44128

Manny

Job Details: 10/04/2023

"Cc unit not advancing in cycle, verified and codes F7E5 for shifter fault, tilted back and noticed the cam was broken and not engaging, cap leaking oil and harness had corrosion on the cap connector, replaced cap, harness, and from TS shifter and cam, opt test ok; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Streetsboro, OH 44241

Brian M

Job Details: 10/04/2023

"Installed heater, control, icemaker and facia OP Test Ok Advised to give 3 days to fill bucket"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Aurora, OH 44202

Brian M

Job Details: 10/04/2023

Customer concerned load and go not dispensing Found dispenser functional Advised that its good for 40 loads

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/04/2023

Cc unit sparked inside Found bake element popped and burnt out and burnt hole in heat shield ; ordrng 1 W10726740 (shield-ht) and 1 W10779716 (elmnt-bake)

We serviced a

WHIRLPOOL WASHER

Model Mvw6230hw0

Near Mayfield Heights, OH 44143

Brian M

Job Details: 10/04/2023

"Replaced motor, belt and cam OP Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Amherst, OH 44001

Angel

Job Details: 10/04/2023

Cc that freezer was freezing. Verified and found frost all around inside freezer. Took apart freezer steamed out ice and dried everything up reinstalled everything and recommended customer to open door directly in the center and not from the sides to avoid door not closing properly set temps properly for customer as well opt test good.

We serviced a

GE DRYER

Model GFDS350EL0WW

Near Broadview Heights, OH 44147

Manny

Job Details: 10/04/2023

"Cc that power button is broken, verified and its broken, replaced console with order one, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GFD28GBLCTS

Near Cleveland, OH 44135

Manny

Job Details: 10/04/2023

"Replaced fan, good airflow, advise customer to allow at least 24 hours for temps to equalize. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model Mvwp575gw0

Near Beachwood, OH 44122

Corina B

Job Details: 10/04/2023

CC that the unit is not draining the water. Confirmed. Found a clip in the drain pump. Replaced the drain pump. Ran a calibration. Started a rinse and spin. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Angel

Job Details: 10/04/2023

"Steamed out ice Replaced control board, ui, and fan harness opt test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Middleburg Heights, OH 44130

Marie V

Job Details: 10/04/2023

"Cc that unit is not washing as well and that the soap does not dissolve. Ran diag, no error codes, found both spray arms clogged up. Will need new. Also dispenser is working properly. Unit will only need both spray arms. Cust will order and install themselves ; ordrng 1 W10803178 (Sprar arm) and 1 WPW10605345 (Top arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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