We serviced a
MAYTAG RANGE ELE
Model MER6775AAN
Near Cleveland, OH 44124
Jason N
Job Details: 12/18/2023
"Cc lower oven bake element burnt outConfirmed lower bake element is physically burnt open. Quoted customer repair cost. Customer states she told the office she needed a bake element, was not happy we didnt have one with us. Ordering bake element. ; ordrng 1 WP7406P428-60 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Painesville, OH 44077
Jason N
Job Details: 12/18/2023
Installed harness and cover. Advised customer to allow unit to run for 24 hrs and monitor temperatures afterwards.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Cleveland, OH 44134
Joe O
Job Details: 12/18/2023
Cc: clickingRan diagnostics test cycle. Ran normal cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44109
Joe O
Job Details: 12/18/2023
Cc: off balanceRan drain and spin. Tested suspension rods. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Cleveland, OH 44104
Joe O
Job Details: 12/18/2023
"Cc: not tumblingFound belt snapped. Needs belt; ordrng 1 341241 (belt,drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Cleveland, OH 44109
Manny
Job Details: 12/18/2023
"Replace fz door, opt test ok"
We serviced a
KENMORE RANGE
Model 911.30168791
Near Perry, OH 44081
Dan H
Job Details: 12/15/2023
"Customer complaint that oven is not maintaining temperature, oven temperature sensor is good at 1112ohms, started bake for 350 degrees, temperature after preheat at 358 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44108
Jason N
Job Details: 12/15/2023
"Cc unit not starting Ran diagnostics, found codes f1e1 for main control fault, f0e3 for overload and f7e5 for shifter fault. Cleared codes and ran test cycle, found unit heavily vibrating in spin cycle. Excessive side to side movement in basket. Unit will need gearcase, hub and main control(due to f1e1 fault) replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11116590 (Control-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWHA
Near Geneva, OH 44041
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not filling with water, confirmed, found a piece of food lodged under float switch, removed, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Corina B
Job Details: 12/15/2023
"CC that the unit is not washing. Ran diag no codes. Ran a calibration. Started a load on heaven, agitating. Advised Cust half a basket is a full load and 1-2 tablespoons of he detergent. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, OH 44055
Marie V
Job Details: 12/15/2023
"Cc that unit stopped cooling. Confirmed, found cooling off. Corrected , took unit aoart saw lost of water at the freezer bottom. Cust said that they have been removing sheets of ice. Cleared out drain tube, also cant tell if unit has a leak, will order sensor , control . Also panel has some lights that arent working and door seal is broken. Ordering parts; ordrng 1 W10830274 (Door seal) and 1 W11334745 (Motor evap hrness) and 1 WPW10521642 (Panel) and 1 W11035835 (Control)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS0
Near Westlake, OH 44145
Marie V
Job Details: 12/15/2023
"Cc that unit does nothing, will not heat. Confirmed found interlock switch faulty. Replaced from T/S.tested unit, is heating up. Op test ok; used 1 W11244490XXX ( INTERLOCK SW KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC7ESWW0
Near Mentor, OH 44060
Joe O
Job Details: 12/15/2023
"Installed harness. Tested, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cleveland, OH 44135
Manny
Job Details: 12/15/2023
"Cc unit not cooling, verified and unit not cooling, removed cover and ball of ice on evaporator, not frost pattern, partial pattern on rc evap, unit needs rc evap and compressor, FC fan needs to be replaced, customer will think about it and let us know.; ordrng 1 W11492867 (Evap (under 60 months for parts)) and 1 W11654344 (Compressor) and 1 W11032800 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Aurora, OH 44202
Corina B
Job Details: 12/15/2023
"Replaced the cam, belt and shield. Ran a calibration. Opt test ok."
We serviced a
MAYTAG RANGE
Model MES8800PZ0
Near Mantua, OH 44255
Corina B
Job Details: 12/15/2023
"Replaced the harness, bake element,cord, fuse, support, bottom oven. Opt test n/g. Cust has a receipt From an electrician. Called t/l ed lost connection. Unplugged the cooktop turned on. Will need a harness, switches, burners. ; ordrng 1 WPW10295048 (L switch lr) and 1 W10917724 (Switch rf) and 1 W11188430 (Harness) and 1 WPW10270604 (Burner) and 1 W11171119 (Element) and 1 WPW10270604 (Element) and 1 W11041453 (Element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 12/15/2023
"Replaced gasket. Old gasket was fine but customer mentioned seeing a lot of suds. Ran unit, suds issue. Customer will need to get rid of suds and also monitor her dishwasher detergent. Unit itself is good, just suds. Also recommended dishwasher cleaner. Op Test Ok."
We serviced a
JENN-AIR RANGE
Model JMW9527aab
Near Mentor, OH 44060
Joe O
Job Details: 12/15/2023
Cc: unit would not shut offCustomer stated the cancel button would not work to shut the machine off. They stated it has been working since incident. They stated there was an error code(f2) not entirely sure tho. F2(over temp). Found keypad is functioning at this time. Needs control and uiUi is discontinued; ordrng 1 71003440 (Ui(discontinued)) and 1 WP71003424 (cntrl-elec)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HV06
Near Eastlake, OH 44095
Joe O
Job Details: 12/15/2023
Installed control and bulb. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 12/15/2023
"Replaced pulley. Op test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Euclid, OH 44123
Joe O
Job Details: 12/15/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Euclid, OH 44123
Joe O
Job Details: 12/15/2023
Cc: vibratingRan drain and spin. Unit functioning as designed. Op test ok
We serviced a
GE RANGE
Model cgs750p2m1s1
Near Brecksville, OH 44141
Bill
Job Details: 12/15/2023
"Cc not heating properly, confirmed cc. Found lower oven igniter dead, and upper oven igniter weak. Only had one igniter on truck, replaced lower igniter tested opt test good. Order another igniter for the upper oven. Follow up scheduled for 12/21; ordrng 1 12400035 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 12400035 (Igniter) from stock"
We serviced a
GE DRYER
Model gud24gssm1ww
Near Strongsville, OH 44136
David R
Job Details: 12/15/2023
"Cc unit not heating. Found coil valves not working, power to them good. Replaced coil valves from t/s. Tested. Heat is good and cycling. Op Test Ok. ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS1
Near Broadview Heights, OH 44147
David R
Job Details: 12/15/2023
Replaced tub and closet. Tested. Good. All functions good and no leaks. Op Test Ok.
We serviced a
WHIRLPOOL STACK W/D
Model WFW5620HW3
Near Streetsboro, OH 44241
Corina B
Job Details: 12/15/2023
CCC that there is a beep in the wash cycle and loud in a spin cycle. Ran diag no codes. Started a rinse and spin cycle with towels. Advised Cust to monitor the beeping and see if an error code comes up. The spin is normal. Half a basket is a full load. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Amherst, OH 44001
Angel
Job Details: 12/15/2023
"Cc that unit will not start goes straight to done. Ran diagnostics and found error code F7E1 motor and shifter fault. Looked underneath and found pulley was loose and was rubbing on shield. Replaced cam and shifter tested unit opt test good.; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Avon Lake, OH 44012
Angel
Job Details: 12/15/2023
Cc that unit was taking to long to dry and has a vibrating sound as well. Verified and found vent kinked at back of unit and for the vibrating sound found its just the bottom panel I adjusted it a bit and sounds better now but recommended customer to use some rubber pads underneath dryer to see if it would alleviate the vibrating a little more.
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Westlake, OH 44145
Marie V
Job Details: 12/15/2023
"Cc that the drawer does not close all the way. Check drawer and rails seems to be ok. Seal is sealing all the way, no gaps on door. Side seals are sealing properly as well. Removed drawer, everything looks how is supposed to. Took pics. Called whirlpool tech line spoke with nate, he said unit is working properly and door is sealing. If cust have issue pelase call cust service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees freezer section temperature at 72 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lokring) and 1 W11506619 (Lokring) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
GE RANGE
Model CGS990SET7SS
Near Painesville, OH 44077
Dan H
Job Details: 12/15/2023
"Installed new igniter and oven floor assembly, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Aurora, OH 44202
Corina B
Job Details: 12/15/2023
CC that the unit is noisy. Pulled unit found there is Insulation. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Aurora, OH 44202
Corina B
Job Details: 12/15/2023
CC that the there is a noise. Confirmed. Found the damper making a noise. Will need a damper. ; ordrng 1 W11236851 (Damper)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near North Royalton, OH 44133
Bill
Job Details: 12/15/2023
"Temps warmer then it should be, tested all sensors and components all tested good. Ordered control and Ui. Never heard the ff fan kick on like it should. But had no problem coming on in diagnostics.; ordrng 1 W11664342 (Control) and 1 W11574767 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Brecksville, OH 44141
Bill
Job Details: 12/15/2023
Changed blower motor and heating element
We serviced a
KITCHENAID ICE MAKER
Model Kuix535hpa01
Near Cleveland, OH 44109
Bill
Job Details: 12/15/2023
"Changed pump, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Strongsville, OH 44136
David R
Job Details: 12/15/2023
"Replaced water line and valves. Got water from dispenser, made sure to keep cup under for excess, good. Let sit. No leaks. Advised customer this one doesnt come with a drip dispenser tray. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 12/15/2023
"Replaced gearcase, rotor, stator, slider, clutch. Tested. All components working. Made sure to clean out all buildup or debris that I could. Customer will need to use a couple washer cleaning tablets, advised. Letting unit run, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 12/15/2023
Replaced control board. Tested unit stared running. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf736sdam10
Near Berea, OH 44017
Manny
Job Details: 12/15/2023
"Cc unit not making ice and water accumulates in the fz, verified and turn water on and a lot of water leaking inside from ice maker, valve are both stuck open, unit needs valve and ice removed.; ordrng 1 WPW10341329 (water valve assy) and 1 W10865826 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Cleveland, OH 44135
Marie V
Job Details: 12/15/2023
Cc that drawer is cracked. And back dented. Confirmed waiting on drawer cust will install. Replaced back panel and leveled unit. Op test ok; O-emld tckt
We serviced a
KENMORE WASHER
Model 11021302011
Near Parma, OH 44130
Marie V
Job Details: 12/15/2023
"Cc that unit goes to sensing, and done, ran diag, found f8e1, ling fill no fill. Found water valve filters are clogged up. Gave estimate. Cust will not fix.; ordrng 1 WPW10432353 (Water valve), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/15/2023
"Cc that the unit is leaking. Confirmed found unit does not have top spray arm, will cause a leak at front door, also needs retainer for kick plate. Cust will install; ordrng 1 WPW10317197 (Spray arm) and 1 WPW10503549 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rocky River, OH 44116
Angel
Job Details: 12/15/2023
"Cc that unit will not start. Verified and unit has power but nothing is powering on its completely dead. Unit will need control board, ui and drain pump because it could be what shorted the control board.; ordrng 1 W11543994 (Control board.) and 1 W11478524 (Ui) and 1 W11399437 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Rocky River, OH 44116
Angel
Job Details: 12/15/2023
Cc that unit was taking long to heat and now it stopped completely. Tested unit and checked vent outside but it was high and couldnt get to it. So I removed access panel on dryer and found a lot of lint inside dryer so I recommended her to get vent cleaned out. Gave her the number to dryer vent wizards and found that heater was was open will need replace heater ordering part.; ordrng 1 WP3387747 (Heater)
We serviced a
GE DISHWASHER
Model GDT605PSM4SS
Near Lakewood, OH 44107
Angel
Job Details: 12/15/2023
"Cc that unit will start and than stop about 10mins in but sometimes it will work and they already had another company come out and replaced control board which didnt fix issue. Ran diagnostics not errors and tested every function and working as should with no issues. Explained to customer what could be happening is that the inlet valve is not opening every time when it has to causing the unit to stop because theres no water coming in. Gave customer estimate for inlet valve and decided not to proceed.; ordrng 1 WD15X26078 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Lakewood, OH 44107
Angel
Job Details: 12/15/2023
"C that unit was making a squealing noise. Confirmed, unit will need repair kit. Replaced rollers, belt and idler pulley tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Westlake, OH 44145
Angel
Job Details: 12/15/2023
Cc some off the leds on the ff section went out. Replaced module opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Avon, OH 44011
Angel
Job Details: 12/15/2023
Replaced valve and filter housing tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Strongsville, OH 44149
David R
Job Details: 12/15/2023
"Cc unit taking long to dry, moisture in back vent. Took off vent from house, let dryer run, heat and airflow good. Hooked back up to house, checked outside, long vent run, no airflow whatsoever outside. Unit itself is heating and airflow good. Customer will need to have vents checked out. Unit is good itself, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44149
David R
Job Details: 12/15/2023
"Replaced gearcase (from surplus), cam, rods, main control. Customer said they did not receive gearcase. Ran a test diagnostics, good, ran a calibration load cycle, good. Out some styrofoam between the back of washer and drain hose because it was banging on wall. Ran a Rinse and Spin load with towels in, ended and good. Unit shaking is normal. Also went back over with customer load size and not over loading. Using Drain/Spin cycle if needed to get any extra water out, buy and use anti vibration pads if needed. Unit is good and working properly. Op Test Ok. ; used 1 W11454734 ( Gearcase) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Columbia Station, OH 44028
David R
Job Details: 12/15/2023
"Replaced bake ignitor, tested at 350*, good. Heating and cycling. Tested outlet. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Solon, OH 44139
Corina B
Job Details: 12/15/2023
"CC that the unit is not heating. Checked the vent outside, clear. Ran on time dry for 20 minutes.igniter turning on and off. Put towels in the dryer, hitting the moisture sensor. Working as designed. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Corina B
Job Details: 12/15/2023
"CC that there is water leaking when opening the door. Started a cycle, opened and closed the door several times, no water leaking. Ran the dishwasher for30 minutes. No leaks. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 12/15/2023
"Cc: long dry times, occasional burning odorCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting smashed behind unit. Pulled unit out from wall, tested, unit has good heat and air flow. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Independence, OH 44131
Manny
Job Details: 12/15/2023
"Replaced parts ordered, opt test ok"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Cleveland, OH 44125
Manny
Job Details: 12/15/2023
"Cc door not opening when pedal is pressed, Replace pedal but unit needs leveling door binding on right bottom, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0C
Near Cleveland, OH 44105
Manny
Job Details: 12/15/2023
"Replace parts, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Garfield Heights, OH 44128
Manny
Job Details: 12/15/2023
"Cc unit leaves fabric softener in the dispenser, verified and ran test cycle, valves humming, ordering valves and drawer.; ordrng 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11524105 (Drawer)"
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAS0
Near Painesville, OH 44077
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not maintaining oven temperature, oven temperature sensor is good at 1080ohms, started bake for 350 degrees, bake burner lit, temperature after preheat at 514 degrees, unit needs new control, customer does not want repair ; ordrng 1 WPW10348656 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Dan H
Job Details: 12/15/2023
"Customer complaint that unit was stuck on final spin cycle, started drain and spin cycle, unit did not start and went straight to done, found capacitor shorted, installed new capacitor,op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Perry, OH 44081
Dan H
Job Details: 12/15/2023
"Installed new control and user interface , op test no good , found no power to unit, advised customer that they need an electrician to correct power supply"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, OH 44057
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found f7e1(basket speed fault) error code, basket is not spinning freely, found screw in basket hole lodged against tub, removed, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Madison, OH 44057
Dan H
Job Details: 12/15/2023
"Customer complaint that oven is not working, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter, customer does not want repair at this time; ordrng 1 W11176454 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Hiram, OH 44234
Joe O
Job Details: 12/15/2023
"Cc: temps fluctuating, not coolingUnit turned off upon arrival. Turned on, compressor tripping overload. Found compressor just buzzing. Compressor seized. Needs compressor, and evaporatorCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor) and 1 12002041 (kit,evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FW5
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/15/2023
"Cc: not heating properlyCustomer stated unit going over temps. Advised customer of fluctuating temps. Ran test bake, monitored. Offset temps. Op test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065KFA
Near Painesville, OH 44077
Joe O
Job Details: 12/15/2023
"Cc: upper oven not cookingOhmed out element from control, bake element open. Needs bake element; ordrng 1 318601604 (element)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near East Cleveland, OH 44112
Jason N
Job Details: 12/15/2023
"Cc unit oven not heating up. Ran bake test, ignitor not glowing. Checked power from main control. Noticed power out is reverse polarity. Possible main control or gas valve damaged. Advised customer to have an electrician correct power supply to unit. If electrician corrects power and unit still does not function correctly. Pre id main control(W11620481) and gas valve(W11590251)."
We serviced a
KENMORE DRYER
Model 110.78002010
Near Cleveland Heights, OH 44118
Jason N
Job Details: 12/15/2023
"Cc unit squealing when runningRan dryer op test, confirmed squealing noise. Pulled front panel, found noise originating from idler pulley. Quoted customer repair cost. Replaced idler pulley using truck stock part. Reran dryer test, no abnormal noise heard. Op test good.; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWX2
Near Cleveland Heights, OH 44118
Bill
Job Details: 12/15/2023
"Changed sump pump, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, OH 44120
Bill
Job Details: 12/15/2023
"Changed control and Ui, tested opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/15/2023
Replaced the switches. Tested. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KGRA806PSS02
Near Cleveland, OH 44120
Jason N
Job Details: 12/15/2023
"Cc unit oven not preheating properly Ran bake test, found no spark to bake ignitor. Ran broil test, same result, no spark to ignitor. Unit will need spark module replaced. Tried calling landlord x2, went to vm each time. Office to contact landlord with quote. ; ordrng 1 WPW10331686 (Module-spk)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bedford Heights, OH 44146
Jason N
Job Details: 12/15/2023
"Cc unit stopped making ice. Unit is making ice at this time, ice container is full. Customer stated it started making ice again at the beginning of the week, but wanted to keep the appt just in case something was wrong. Ran ice maker cycle test, unit indexed, filled with water and stopped for freeze. No issues found with unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/15/2023
Cc lower ff section drawer not flush and not moving in and out smoothly. Found bottom drawer not parallel to upper drawer. Drawer cover not sitting flush in mounting slot in cabinet. Corrected cover install. Drawers now parallel and moving in and out smoothly. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Beachwood, OH 44122
Jason N
Job Details: 12/15/2023
"Cc unit fault code f1e1Ran diagnostics, verified fault code f1e1 for ACU failure in history. Replaced main control using customer supplied pre id part. Ran test cycle. All functions passed. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Mayfield, OH 44143
Jason N
Job Details: 12/15/2023
"Cc unit knobs hard to turn and not able to turn knob to low Found LR and LF knobs switched, corrected knob location. Found customer was not fully pushing knobs in before turning knob to light burner. Advised customer on correct operation of burners. Burner operational tests good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Highland Heights, OH 44143
Jason N
Job Details: 12/15/2023
Installed pump/motor assembly. Ran wash test cycle. Checked for leaks. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/15/2023
"Cc unit oven not heating and oven light stays onChecked door switch for continuity. Door switch checked good. Checked all connections back to main board, all checked good. Faulty door switch relay on main board, main board will need replaced. Quoted customer repair cost. ; ordrng 1 W11564644 (Control-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS04
Near Kirtland, OH 44094
Jason N
Job Details: 12/14/2023
"Installed ice maker. Cycled ice maker, found fill tube clogged with ice. Cleared ice from tube. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maple Heights, OH 44137
Bill
Job Details: 12/14/2023
"Changed motor, blower wheel, and bracket. Opt test good."
We serviced a
GE RANGE
Model JS750SF1SS
Near Madison, OH 44057
Dan H
Job Details: 12/14/2023
"Installed new control, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS01
Near Independence, OH 44131
Bill
Job Details: 12/14/2023
"Unit will need a main control board, main control NLA (discontinued). Tested oven prob, tested fine. Cooling fan is on, Ui showing 307 deg and no read on oven probe.; ordrng 1 W10317343 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Broadview Heights, OH 44147
Bill
Job Details: 12/14/2023
"Cc unit not working, confirmed cc. Found glass stuck in pump. Cleared glass, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby, OH 44094
Joe O
Job Details: 12/14/2023
"Cc: whistling, clicks when cycle ends, lid will not unlock intermittently when off balanceFound no stored error codes. Found tub seal squealing. No abnormal clicking. Lid locking and unlocking as designed. Found suspension rods weak. Needs gear case and suspension rods; ordrng 1 W11449841 (Gear case) and 1 W11400156 (Suspension rods)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, OH 44113
Joe O
Job Details: 12/14/2023
"Cc: terminal block shortedFound terminal block wiring shorted, terminal block broke. Needs terminal block kit. Installed terminal block kit. Tested. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Broadview Heights, OH 44147
Bill
Job Details: 12/14/2023
"Could not duplicate noise, made adjustment to temp settings per tech support suggestion to combat condensation build up. Advised customer to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middleburg Heights, OH 44130
Bill
Job Details: 12/14/2023
"Cc wheel broke off, confirmed cc. Changed wheel assembly, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Middleburg Heights, OH 44130
Bill
Job Details: 12/14/2023
"Cc grinding during spin, confirmed cc. Found mounting bolt for rotor was out and lying on the ground, reattached bolt. Tested opt test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ09
Near Mentor, OH 44060
Dan H
Job Details: 12/14/2023
Installed new door
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Mentor, OH 44060
Dan H
Job Details: 12/14/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Painesville, OH 44077
Dan H
Job Details: 12/14/2023
"Installed new freezer section door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Highland Heights, OH 44143
Jason N
Job Details: 12/14/2023
Cc unit freezer light not working Confirmed freezer light is non-functional. Replaced LED lamp using customer supplied pre id part. Illumination restored to unit freezer. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/14/2023
Installed lid. Cleared fault codes and ran test cycle. All functions passed. Op test good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Wellington, OH 44090
David R
Job Details: 12/14/2023
"Cc bake element not working correctly. Opened bottom panel and found element broken and cracked. Power is good. Will need new element. Ordering. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/14/2023
"Recovered refrigerant, used piercing valve and added nitrogen, no leaks, replaced compressor and filter frier. Set unit into a vacc, 28. No changes on gages, filled up with r134a 4.1oz. Full Frost pattern on evapo. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 Tjaf1200 () from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS22
Near Rocky River, OH 44116
Marie V
Job Details: 12/14/2023
Installed support op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Westlake, OH 44145
Marie V
Job Details: 12/14/2023
"Cc that unit was showing an error code. Confirmed, f2e2 hmi disconnected and f1e2 hmi stuck button. Tested all button on diag. Working. Ordering control panel and feet for unit.; ordrng 1 W11478526 (Control panel) and 1 WPW10687506 (Feet)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Lorain, OH 44055
Marie V
Job Details: 12/14/2023
"Cc that unit is making a loud noise when spinning. Confirmed. Tilted unit, found oil from gearcase. Gave estimate. Cust will not fix.; ordrng 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Amherst, OH 44001
Marie V
Job Details: 12/14/2023
"Cc that the unit is not cooling and shuts off. Checked control under deli, had water in it and moisture. That control will cause a short and stop cooling. Cust cleaned out. Recommend to monitor. if issue comes back will need new panel.; ordrng 1 W10815669 (Door and ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"