Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8440 customer reviews

David R.

David R.

WASHER WHIRLPOOL WFW95HEDW0 "Put new UI on. UI turning off and on by itself. F3E 1 water level system error, F5E1 door switch error. Unplugged wires, plugged back in, same thing, throwing code not starting. Tested water level sensor. Open. Wondering if when both controls sparked up, it created a wave and blew out other random components. Called techline for half an hour leading past 7pm. Essentially believe another UI is needed, another door lock, water level sensor and main harness. Will need to call techline Monday or send information over to look into.; saved tckt"

Near Clark Rd, Wellington, OH 44090
Arthur V.

Arthur V.

WASHER WHIRLPOOL VAW3584GW1 Found unit in a continuous drain mode. Let unit finish cycle and i found the drain hose on the floor causing a no fill issue. Raised drain hose. Op test good used actual goods issue date for pop

Near W 3rd St, Ashtabula, OH 44004
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WML55011HB3 Cc: door and panel chippingFound door and right ui chipping and cracking. Found keypad intermittently not functioning. Need ui; ordrng 1 W11206155 (panl-cntrl)

Near Weatherby Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW0 "Replace hinges,opt test ok"

Near Ragall Pkwy, Middleburg Heights, OH 44130
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW3 "Customer complaint that user interface is not working, confirmed, control tests good, user interface tests good, lid does not lock, unit needs new lid lock; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"

Near Snowville Rd, Brecksville, OH 44141
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 Cc unit freezing stuff in fridge Ran baffle test found baffle not closing Replaced it and ran test again OP TEST OK

Near Heather Hill, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FPGF3077QFC Replaced panel and control. Op test good

Near Wingate Ct, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit was stuck at final spin and done lights, ran diagnostics found f2e1(stuck key) error code, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Old Royalton Rd, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPE334GPS0 "Filter is broken manufacture ordering we don’t need to come back customer will install him self also ran diagnostic and found no error codes test pass also ran normal cycle for 15 minutes never shut off also customer using non concentrated detergent,could not found issue,opt test ok ; ordrng 1 W10872845 (filter)"

Near Scarlet Oak TR, Strongsville, OH 44149
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5630HC0 Found error f0e5 off balance load and f0e4 Make sure inlet hose is connected to a cold water faucet delete error ran calibration and auto test opt test ok

Near Center Ridge Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV350AERXAA03 When install fuse after running for few minutes customer came out side and told me it stop working came back in fuse shorted again call bj we did few test and he ask me to call Samsung which didn’t gave me enough help they just said it could be a defective part or a circulation issue which I check and is not clogged I would be ordering the thermister and thermostat no charge part has a year warranty would like a technician to come with me on this ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat)

Near Westchester Dr, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Icemaker doesn’t come with harness needed. Separate. Let customer know. Rescheduled. Ordered harness.; ordrng 1 W10884720 (harns-wire 57.48)

Near Sunset Oval, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR GE GSHS3KGZBCSS Cc unit not powering on after power outage Found UI dead and nothing on Pulled unit out unplugged and plugged in different outlet Unit powered on and is running

Near Westover Dr, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed new valve, op test good"

Near Melody Ln, Cleveland, OH 44134
Joe O.

Joe O.

DRYER WHIRLPOOL WHD3090GW0 "Installed belt, new motor was damaged, found the belt was snapped and wrapped around motor. Op test ok"

Near Hazel Dr, Cleveland, OH 44106
Arthur V.

Arthur V.

WASHER MAYTAG MVWC465HW2 Customer had hot water shut off and was getting a f8e1 long fill error. Customer unhappy with water levels. Advised customer to use bulky items cycle if extra water is needed. Also customer using pods and has a softener so over sudsing could be a issue advised customer to reduce soap if sudsing occurs.

Near Owen Hill Rd, Andover, OH 44003
Joe O.

Joe O.

RANGE KITCHENAID KSEG700ESS2 "Cc: burner knob not correctly installed, noise when fan is onFound connect fan blade slightly bent. Found burner knob needed rotated 90 degrees. Rotated burner knob. Adjusted connect fan. Ran test cycle. Op test ok"

Near Fairhill Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500BW0 Cc: loud in spinFound bearings extremely loud. Needs bearing kit.Customer does not want to repair at this time

Near Bridgeview Ave, Newburgh Heights, OH 44105
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFA20ERSS01 Cc: freezer door not shutting properlyFound gears on tracks miss aligned. Realigned gears. Op test ok

Near Meadowhill Ln, Moreland Hills, OH 44022
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FPS01 Cc unit not dispensing waterConfirmed water will not dispense. Unit is making ice. Found filter not fully seated in housing. Pulled out and reset into housing. Reset water filter light. Dispense test good.

Near Ridge Park Dr, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Replaced parts, turned icemaker back on. Tested. op test ok"

Near Oaknoll Dr, Amherst, OH 44001
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW The unit heading off balance code cleared the code reset the machine unit tested good

Near Superior Viaduct, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new part unit op tested good

Near Edgewater Dr, Cleveland, OH 44102
David R.

David R.

WASHER WHIRLPOOL MVWX655DW1 "Cc not spinning and making loud noise. F7 E5 shifter fault, F7E6 motor fault. Went through diagnostics, unit is not agitating but is spinning. Went through manual, same thing. Tested out actuator. Went through tech sheet. Replaced part from t/s. Tested in diagnostics again, good. Ran normal cycle to make sure shifting correctly. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

Near Huntington Cir, Elyria, OH 44035
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced part. Tested. Good. Op test ok

Near Palmer Ln, Avon, OH 44011
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint of seeing smoke coming from fresh food air outlet and it had a electrical smell to it. Inspected complete evaporator area no signs of any electrical issues (burnt wires components not working) inspected fresh food area no issues Inspected machine compartment no issues found. Compressor running and starting to cool,condenser fan motor running all harness connections good also. While running no smoke or electrical shorting smells. Let unit cycle for 25 min sfter putting everything back together. No failures no shorts discovered At this time unit is working as designed Customer states it was a white smoke that had a burning rubber smell but unit is working at this time"

Near Garfield Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER GE WWA8344VKLWH Found hole in bottom of outer tub. See pic Needs outer tub Part Wh45x0116 is no longer available. Unit is unrepairable (very old unit ); used 1 SENIORDISCOUNT (senior discount) from stock

Near Chesapeake Cove, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed parts, op test good"

Near Bradley Rd, Bay Village, OH 44140
David R.

David R.

WASHER MAYTAG MVWB700BW0 Replaced parts. Tested. Op test ok

Near Mills Rd, North Ridgeville, OH 44039
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM404ESS3 "Cc: not cleaning properlyRan diagnostics test cycle. Found error codes f9e4(lower spray arm error) and f5e1(door switch open). Found sump powering on, has low pressure. Also found water temp low at start of cycle. Advised customer to run hot water at the sink prior to starting unit. Needs sump assembly; ordrng 1 W10861526 (pump&motor)"

Near Shaker Blvd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JFC2089BEP00 Installed ice maker and water valve. Cycled ice maker and water dispenser. Op test ok

Near Edgedale Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit leaking from behind unitCustomer stated it leaked in his kitchen and in his basement. Contractor had shut water off to the unit in the mean time. Found water inlet valve cracked in several places. Unit needs water inlet valve.; ordrng 1 WPW10327249 (water intake valve)

Near Settlers Passage, Brecksville, OH 44141
David R.

David R.

WASHER WHIRLPOOL WTW7300DW0 Replaced parts. Diagnostics to test ok. Op test ok

Near Santa Fe Ct, Grafton, OH 44044
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE550S0HV1 Installed new part unit op tested good

Near Lenox Dr, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc: no waterRan test cycle. Unit functioning as designed. Op test ok

Near Fenley Rd, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Replaced housing and customer supplied filter. Op test good. Unit dispensing water now.

Near Truman Ave, Wickliffe, OH 44092
David R.

David R.

WASHER WHIRLPOOL WFW95HEDW0 "Put all new parts in. Plugged in, control good. Went to turn on, UI is not turning. Insurance or office to contact customer. Ordering control, harness. ; ordrng 1 W10580186 (harns-wire) and 1 W10814583 (panel-cntl)"

Near Clark Rd, Wellington, OH 44090
Arthur V.

Arthur V.

MICROWAVE MAYTAG MMV4206FZ2 Found unit needs mag tube. Part covered under 5 year parts entitlement. ; ordrng 1 W10818686 (magnetron)

Near Callahan Rd, Rome, OH 44085
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "cc unit not starting cycles.Plugged unit in, found unit stuck in drain mode. Canceled drain mode. Ran diagnostics, found code f8e1 for long fill/no fill. Ran auto test and calibration, all functions passed. Asked customer about detergent usage, she stated she uses at least 1c. Advised her no more then 2 tbl spoon/ or to the 1/2 line on the cup. Unit op test good."

Near Valley Forge Dr, Cleveland, OH 44130
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW4 "Replace all parts,ran calibration and auto test pass opt test ok"

Near Chipper Dr, North Ridgeville, OH 44039
David R.

David R.

WASHER WHIRLPOOL WFW72HEDW0 "F3E1 water level error, F9E1 long drain. Cc unit drain pump is not turning off, even after unplugging and plugging it back in. UI display stays at 14 mins, even when you switch cycles. Unplugged and plugged again, UI working correctly. Drain pump sounds like something is stuck inside, checked and empty. Sensor open. Do not order parts; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"

Near Jerusalem Rd, Vermilion, OH 44089
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSO48QTX03 Recovered refrigerant Installed compressor drier evaporator and heat exchanger Ran 29 inch vac for 20 min No change after 10 min Recharged with 7.75 oz of r134a Watch for frost pattern OP TEST OK Advised to let cool for 48 hours completely

Near Flanders Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR GE PSHS9PGZBCSS Found compressor very hot also temp on freezer is 50 degrees on fresh food section was 70 degrees also found no frost patter on evaporator tap system and gages show 0 pressure giving estimate on parts needed customer will not repair they will get new

Near Scottsmour Ct, Avon, OH 44011
Corey L.

Corey L.

RANGE MAYTAG MER5552BAS "Customer complaint oven not working, confirmed after selecting any temp to bake the relay clicks and the display counts up to the temp chosen right away, broil relay clicks when selected but does not heat up, found sensor measuring 2k ohms at 65 degrees, tech sheet states sensor should read approximately 1k at 80 degrees, sensor failed, cntrl exists diagnostics right away, referenced in ts as a note the cntrl will exit if temp sensor reads above 400, unit needs oven temp sensor; ordrng 1 12001656 (sensor,ovn 44.83), used 1 SHIPPING (shipping and handling) from stock"

Near Greenbriar Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Ice maker is not receiving any power. Needs a new icemaker in the control board; ordrng 1 W10882923 (icemaker) and 1 W11035752 (cntrl-elec)

Near Woodpath Trail, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS35FXSS9 Found sump pump humming everything works but not pumping water giving estimate customer will not repair

Near Meridian Ct, Avon Lake, OH 44012
Corey L.

Corey L.

DRYER MAYTAG MEDB835DC4 "Same issue, called wpl tl spoke with Kirt, harness is good and not grounded to cabinet, thermistor readings were 72 inlet at 58 degrees, 20 outlet at 60 degrees, according to ts chart both are a few ohms out of range, ordering outlet and inlet thermistors also control; ordrng 1 280148 (cutoff-tml) and 1 W11133021 (cntrl-elec) and 1 WP8577274 (thermistor)"

Near Long Pointe Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Called techline Robert. If ice maker water line is frozen (it is). And i have 120 v at the light blue and white wires in the four pin harness with the door closed. (i do) then door will need-to be replaced. Ordered door stainless with gasket Advised customer could be 6-8 weeks for delivery and to PLEASE inspect door and to call us if she sees any damage to new door Did not reschedule due to time line on getting door ; ordrng 1 LW11026425 (dor-fip)

Near Hunting Lake Dr, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7000DW0 "Customer complaint that unit is not coming on, ran diagnostics found f7e0(loss of power) and f2e1(stuck key) error codes, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Bronson Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good, took part ; used 1 279838 (ELEMENTXXACADEMY RETURNXX) from stock"

Near Parkside Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 "Found out that there was barely any water inside,check valve and found valve not turn all the way open correct Issueran test pass ,opt test ok"

Near Nolita Cir, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 The unit was squeaking a re-level the machine unit tested good

Near Andover Ln, North Royalton, OH 44133
Corey L.

Corey L.

WASHER FRIGIDAIRE ATF8000FG1 "Replaced heating element, op test good"

Near Paisley Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, and 1 W10890131 from stock"

Near Spring Garden Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAT02 Liners cracked. Control panels crack new panel customer is OK with the white tape. ; ordrng 1 482395 (repair kit) and 1 WPW10397392 (grille) and 1 WPW10397960 (cntrl-elec)

Near Caryn Dr, Brook Park, OH 44142
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU2300XTVB2 "Customer complaint same this the water not entering, started wash cycle, unit filled and sump just hummed, accessed chopper blade and tried to spin by hand per tech sheet, unable to move chopper blade, wash motor seized, customer stated they will try one more time but wants their money back for the repair if it breaks again, advised customer to have us come and confirm that is the issue again if under svc warranty; ordrng 1 W10806705 (pump&motor)"

Near Windsong Ct, Westlake, OH 44145
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS0 "Cc unit making burn marks/warping floor under unit.Customer states it did the same thing at her old house. Snapped pick of floor, customer is using soft vinyl flooring for this kitchen, floor is warped up under unit due to heat. Customer also stated oven temp seem to take a long time to reach setpoint. Customer is wrapping foil around entire oven rack. Ran bake test to 350, with rack removed, preheated to 350, temps reading normal at 360 degrees after preheat. Unit function is as designed. Called wp techline, Adrian, stated that the foil wrapped rake will definitely cause lack of airflow in oven, holding the heat near the bottom of the unit, documented information. Advised customer to remove foil from oven rack. Advised her to call wp consumer at this point."

Near W 49th St, Cleveland, OH 44144
David R.

David R.

RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. 120 from outlet. Ignitor checks good. Control not sending 120 down to turn on ignitor. Ordering contro; ordrng .1 W11126814 (cntrl-elec)

Near Hawthorne St, Elyria, OH 44035
Joe O.

Joe O.

DRYER MAYTAG MEDB765FW0 Cc: noiseFound pen fell in blower housing. Showed customer the pen in the blower. Customer reached in and pulled pen out. blower did not receive any damage. Ran test cycle. Op test ok

Near Woodview Rd, Cleveland Heights, OH 44121
Corey L.

Corey L.

WASHER WHIRLPOOL NTW4600YQ1 "Replaced parts listed, calibrated, op test good"

Near Parkmount Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BW1 Igniter getting 120 v but not glowing giving estimate customer will not repair

Near W 8th St, Lorain, OH 44052
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WML55011HS2 Installed new part unit op tested good

Near Elmbrook Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8540BW0 Found issue is with customer water valve allowing too much water in at a time. Needs water valve. Also found drain hose pushed too far into drain. Also advised bearing is starting to get loud and will soon need replaced. Customer to replace unit.

Near Grand Haven Ct, Painesville, OH 44077
Joe O.

Joe O.

DRYER WHIRLPOOL NED4655EW1 Cc: noise during operationCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Ran test cycle. Found blower noise. Pulled blower housing. Found blower housing bent. Found side of unit bent. Straightened blower housing. Ran test cycle. Op test ok

Near Burnette Ave, East Cleveland, OH 44112
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KEBS2778AL0 Found control panel blank. 110 v to control no response. Control part number 3181705 is no longer available. Unit is unrepairable.

Near Chapin Rd, Madison, OH 44057
Brian M.

Brian M.

WASHER WHIRLPOOL WFW87HEDW1 Cc unit not working Found UI dead Was able to enter diagnostics Found f6e2 and f6e3 errors communication errors unit will not run test cycle Needs UI and control ; ordrng 1 W11096963 (cntrl-elec) and 1 WPW10750477 (panel-cntl)

Near Wexford Dr, Solon, OH 44139
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW3 "Customer complaint that user interface is not powering on, confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"

Near Barton Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW "Plugging power press start and started heating temp coming out was 175 degrees and temp inside was 338 is working as designed,no issues found"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer said intermittently the display will shut by itself call whirlpool spoke to Brian, found error code f6E0 lost communication he want me to order signal harness and communication harness also control panel and control pls charge double labor bj ; ordrng 1 W11261165 (cntrl-elec) and 1 W11315989 (HARNESS ) and 1 W11356990 (HARNESS ) and 1 W11428561 (CONTRO PANEL )

Near Park Pl, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 Cc of no cool Found ff section at 33 and freezer at 34 Found frost pattern on upper portion of freezer evap Called whirlpool to see what is recommended to be replaced They advised on replacing filter and compressor only at this time. Unit is a wise motion compressor style will need tech who Is equiped to install sealed system with lock ring ; ordrng 1 W11393142 (COMPRESSOR )

Near Linwood Ln, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Had to use Dremel tool cut wasplate off the shaft Went to install gearcase found that rotor is seized to shaft can not removeNeeds rotor stator and clutch and screws ; ordrng 1 W10752189 (screw) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 6 W11027980 (screw)s

Near Manfrass Dr, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER FRIGIDAIRE FTF530FS3 "Installed Lower strut supports Found basket still hanging lifted dryer back and found tub springs broken Needs basket springs; ordrng 2 134144700 (spring assy,sus,w/sl)s, used 1 SHIPPING (shipping and handling) from stock"

Near Nepahwin Rd, Timberlake, OH 44095
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HV1 Cc unit not heating Plugged unit in found unit pulling 6 amps issue in high side also heard loud humming noise coming from magnetron Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron)

Near Nichols Rd, Windham, OH 44288
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 "Cc: no powerFound control receiving proper power. Ran stuck key test to determine if ui or control. Needs ui. ; ordrng 1 W11165145 (console18478), used 1 SHIPPING (shipping and handling) from stock"

Near Beechers Brook Rd, Mayfield, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL GHW9150PW0 "Cc unit not working, making a lot of noise Customer stated it will fill with water but not wash, just makes a lot of noise.Found basket with a lot of movement side to side and front to back,most likely spider separated from basket. Unit needs basket, tub replacement. Unsure of time frame on parts shipment, office to call customer to schedule if job approved.; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"

Near Horton Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

DRYER KENMORE 110.858764 "Unit not heating. Heating element is getting power needs a new heating element.; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"

Near Breckenridge Ovl, Broadview Heights, OH 44147
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 The fridge temperature is 20° on the lowest setting which would be the highest temperature. Needs a new control box and temp sensor; ordrng 1 W11353813 (CONTROL ) and 1 W11438736 (SENSOR )

Near Amhearst Cir, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer not working, found washer getting power but not energized, control failed ordering cntrl, found and removed 3 dimes between agitator and basket ; ordrng 1 W11162438 (cntrl-elec)"

Near Glendale Dr, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MHW6630HW0 "Customer complaint water still leaking, found water accumulating in vent tube and evidence of water dripping under vent on inside of back panel making its way to the bottom, ordering deflector from sp W11419643; ordrng 1 W11036940 (DEFLECTOR)"

Near W Edgerton Rd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc of Ice maker not working, front dispenser water is good, good flow. Tested icemaker, has power but not cycling. Ordering icemaker assembly ; ordrng 1 WPW10300024 (icemaker 236.89), used 1 SHIPPING (shipping and handling) from stock"

Near Sunset Oval, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water dripping down from where icemaker is located, where flap is that ice comes down. Confirmed water dripping and gathering. No errro codes on icemaker, nothing loose. Icemaker could be calling for more water and double filling. Ordering icemaker and dual valve.; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"

Near Regency Ct, Elyria, OH 44035
Jeff M.

Jeff M.

DISHWASHER GE DDT595SSJSS "Main control board is not supplying power to the user interface needs a new main control; ordrng 1 WD21X24901 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"

Near Reeves Rd, Eastlake, OH 44095
Corey L.

Corey L.

WASHER MAYTAG MVWB865GW0 "Customer complaint washer off balance and stops during load, customer had clothes loaded, normal amount and items were balanced, ran spin, unit is shaking quite a bit while ramping up, unit is installed on bricks, removed bricks and retested, op test good, found off balance over suds and overload faults, cleared faults, emptied unit and calibrated, found sink slow draining advised customer when water fills and reaches drain pump siphoning will occur"

Near Wagar Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 Ran test twice pass found power wire stainless to to copper cut the stainless pieces and wire them to copper to copper also found one out let connector open hot and the other one correct advise customer to change outlet ran test again pass working as design no fault code found

Near Chaucer Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW0 "Customer complaint dryer making clicking noise, confirmed, found screw between drum and bulk head, removed, op test good, unit is leaning forward, customer stated he will adjust when he replaces vent, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"

Near Sites Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WOS92EC7AS03 "Replace door latch,opt test ok"

Near King Arthur Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Found temp 58 on freezer and on ice maker box temp was 35 also found evaporator frozen with ice also door not sealing properly found and air gap on seal steam evaporator then unplug unit waited 1 minute to reboot force in to defrost pass ran test 4 pass steam seal on door pass,opt test ok advise customer always make sure door close"

Near Pearl St, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer not lighting up and makes a motor noise when plugged in, confirmed unit in flood mode, canceled cycle, ran diagnostics no errors, advised customer to only use 1-2 tbsp of he detergent, drain hose was in drain pipe about 6-7” adjusted to insert 3-4” in standing pipe, calibrated, op test good, taking new part for return"

Near Hilliard Blvd, Westlake, OH 44145
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW "Agitator bolt stripped, unable to remove, unit need new tub, gearcase, and basket, will also need two techs to remove tub assembly ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11219115 (TUB) and 1 WP90767 (screw) and 1 WPW10215093 (clean out filter)"

Near Fenlake Rd, Bedford Heights, OH 44146
Corey L.

Corey L.

DRYER SAMSUNG DV363EWBEUF/A1 "Customer complaint dryer not heating, confirmed, power is correct, found heating element open, quoted to replace with element asm DC97-14486A, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"

Near Compass Point Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRFC704FBS02 Incorrect board was ordered. The board that was ordered is for a 00 this unit is a 02. Installed the new fan op tested good. ; ordrng 1 W11114721 (cntrl-elec)

Near W 58th St, Cleveland, OH 44102
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Took pictures of pop found noise coming from blower fan there is a ventilation attach to blower fan found blower grinding with duct tape and vent advise customer to get the installer back cause of bad install nothing wrong with unit is working as design

Near Elizabeth St, Avon, OH 44011
Arthur V.

Arthur V.

DRYER FRIGIDAIRE FDE546RES2 "Found felt stips worn and idler pulley needs replaced. ; ordrng 1 131863007 (belt dryer IDLER PULLEY ) and 1 5303283286 (felt seal,lower) and 1 530393719 (FELT ), used 1 SHIPPING (shipping and handling) from stock"

Near Village Dr, Mentor, OH 44060
Arthur V.

Arthur V.

COOKTOP ELE GE ZGU385NSM2SS Upon arrival found transformer open again Called techline. Found left front burner switch faulty. Needs switch harness and transformer. ; ordrng 1 WB18X23942 (range ignition spark) and 1 WB27X21609 (transformer)

Near Demshar Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Found water inside gave estimate to customer of how much it was going to be if the pump is bad and they didn’t want to repair thy going to get new

Near Worthington PI, Avon, OH 44011
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED8000DW4 Found lint screen clogged. Causing air flow issues Needs lint screen. Ship direct to customer. We do not have to return ; ordrng 1 W10859086 (screen)

Near Riverdale Dr, Eastlake, OH 44095
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS01FLSS6 "Installed ui as a kit came with board and bracket WP8524447 , did not use WP8270168 , op test no good, buttons working before putting cover back on, after put back together no selections activate any loads but shutting door activated drain, found char mark on control board, control is discontinued, unable to repair"

Near Timberwood Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

RANGE JENN-AIR JDS1750EP0 "Cc unit not baking Found bake element open Customer wants to install it ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (shipping and handling) from stock"

Near Valley Dr, Chagrin Falls, OH 44023
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint still leaking from vent area, confirmed water stains down the front again and water pooled up in vent, replaced vent and gaskets with part sent, advised customer to monitor what items are being placed on the top shelf near the front that could potentially be excessively splashing into vent"

Near Greenbriar Dr, Parma Heights, OH 44130
Brian M.

Brian M.

WASHER MAYTAG MVWB765FC3 Cc unit giving error for LF Ran diagnostics confirmed long fill error Ran manual valve test Found cold water not entering Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock

Near Forest St, Garrettsville, OH 44231
Brian M.

Brian M.

N/A N/A KRFF302ESS01 Cc unit not cooling Found compressor not kicking in and is extremely hot Hooked up compressor tester compressor will not run Needs compressor drier and sealed system Redone ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Hill Dr, Novelty, OH 44072
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KODE500EBS04 Replaced outer door glass and nameplate. Op test good

Near Main St, Conneaut, OH 44030
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 "Cc unit not startingCustomer stated the clothes were wet after a cycle, so he ran a drain and spin and it was only humming. Ran diagnostics, found codes f9e1 for long drain, f8e1 for nofill/long fill. Customer had modified drain line from last visit out, but no it was running along the floor. Zip tied drain up to wall for facilitate a loop. Ran auto cycle and then spin and drain. Op test good."

Near Netcher Rd, Jefferson, OH 44047
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit has the same intermittent heating problem.Ran diagnostics, no codes stored. Ran several test cycles, first cycle seemed to be slow to heat, every cycle after that was normal. Called wp techline again, Scott, sounds like maybe it’s needing a software update. But because customer is not connected to WiFi for unit, unit is not getting any updates. Only way to ensure current software version is to replace console.; ordrng 1 W11297728 (console)"

Near Cotswold Dr, Mentor, OH 44060
David R.

David R.

DRYER WHIRLPOOL WED5000DW2 Replaced timer. Tested out on cycle that customer normally uses. Good. Op test ok

Near Sun Meadow Trail, Strongsville, OH 44149
Arthur V.

Arthur V.

WASHER WHIRLPOOL NTW4516FW3 Installers installed with drain hose going into a floor drain. Raised hose and tested. Op test good. Ran diagnostics getting a f8e1. Long fill no fill error. Cleared codes and tested unit op test good Customer needs drain fixed. Op test good

Near Grove St, Conneaut, OH 44030
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint of loud humming noise, confirmed, found freezer section evaporator frozen solid, evaporator thermistor is good, defrost heater is good, unit needs new control and freezer section evaporator cleared, customer does not want repair at this time, customer is going to try and have whirlpool cover the repair; ordrng 1 WPW10675033 (cntrl-elec 254.79), used 1 SHIPPING (shipping and handling) from stock"

Near E 49th St, Cleveland, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 50 degrees, evaporator fan is running, compressor and condenser are running, no frost pattern on evaporator, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"

Near Tanglewood Ln, Cleveland, OH 44129
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPE334GPS0 Replaced water valve. Op test good. Left leak mitigation mat.

Near Clay St, Jefferson, OH 44047
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH31017HW2 Replaced parts. Put cup of water in to test. Good. Op test ok

Near Sassafras Dr, Strongsville, OH 44136
David R.

David R.

DRYER WHIRLPOOL WED7500GC0 "Replaced parts, tested. Good. Ran normal cycle and timed cycle separately. Heat good, cycled off and on. Airflow is good to the outside. Advised of depending on size load/items being put inside to dry recommended to add more temp/dryness level if necessary. With larger loads it will need more time or higher temp and dryness to reach drying of clothes. Make sure not to overload unit. Wen into owners manual, turned dryness level up. Op test ok"

Near W 130th St, Parma Heights, OH 44130
David R.

David R.

DISHWASHER KITCHENAID KDTE334DSS1 "Cc water leaking from dishwasher going into basement. Looked around, nothing apparent. Took dishwasher from under counter and ran it. No leaks coming from the water line to valve, valve is not leaking. Drain pump and drain hose good. No water coming from down on wash motor. Checked all components and lines, no leaks. Ran unit for about half an hour. Nothing leaks and no water marks. Unit test good as of today. Op test ok"

Near Fair St, Berea, OH 44017
Jason N.

Jason N.

DRYER MAYTAG MDG9420BWW "Cc unit not drying, no heatConfirmed no heat in cycle. Checked thermals, all checked good. Checked power at ignitor, good at123v, ignitor physically open. Reap,fed using truck stock. Ran dryer op test, good heat.; used 1 279311 (IGNITORXXACADEMY RETURNXX) from stock"

Near N Hambden St, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Installed inlet valve. Ran dispense test, bled air from water system. Op test good."

Near Preston Rd, Warrensville Heights, OH 44128
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit freezer not getting coldRead temps in ff, good at 39 degrees, temps in freezer 5 degrees, unit running and cooling properly at this time. Compressor, evap fan, all functions are normal. Unit is working as designed, no issues found."

Near Miles Rd, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Installed inlet valve. Ran dispense test, bled air from water system. Op test good."

Near Preston Rd, Warrensville Heights, OH 44128
Dan H.

Dan H.

RANGE AMANA AGR5330BAS3 "Customer complaint that side is dent, console is scratched and knob is broken, confirmed, unit needs new side,console, and knob; ordrng 1 W10585645 (panl-cntrl) and 1 W10816993 (panel-side) and 1 WPW10614598 (knob)"

Near Stickney Ave, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Cc Fz door was hitting cabinet when closing. Found screws on hinges loose. Tightened up. Suggest moving heavy stuff to side closest to hinge or lightening weight. Tested. Op test ok

Near Gifford Rd, Amherst, OH 44001
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW "Cc unit not washing and just clicking after previous company replaced control and gearcase. Ran auto test found unit to click while trying to selected agitate Found actuator not connected to splutch Attached actuator to splutch Found selector knob loose took panel apart, and found previous company left out screws that hold control in place, replaced screw from overstockRan auto test and calibration OP TEST OK"

Near Maplewood St, Ravenna, OH 44266
Joe O.

Joe O.

KITCHEN WHIRLPOOL WFG505M0BS3 "Cc: bulb broke and sparked, gasket ripped, and door handle looseTightened handle. Checked build socket, checked good. Advised customer bulbs are not covered under warranty. Needs gasket; ordrng 1 WPW10535778 (gaskt-door)"

Near Eddy Rd, Cleveland, OH 44108
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not cooling ff sectionFound temps in ff at 69 degrees and freezer at 0 degrees. Pulled evap cover. Unit has good frost pattern. Found evap fan completely frosted over. Found chunky milky debris in drain and around evap fan. Cleared drain and evap. Advised customer how a clogged drain can cause moisture build up around the evap fan. And that bread crumbs and debris can clog the drain. Unit is cooling. Advised to allow 24 hours to cool. Op test ok

Near W Miner Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit was taking a long time to dry, customer has since cleaned out vent, started normal dry cycle, unit heated, good airflow outside now, unit is operating as designed"

Near Devoe Ave, Euclid, OH 44123
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cc lights are out and Ice maker making small cubes Found water pressure to machine low customer using t tap advised on replacing with regular style valveFound led modules out, tried to reseat connectors but lights still out Needs led modules EST only"

Near Peck Rd, Ravenna, OH 44266
Brian M.

Brian M.

DRYER MAYTAG MEDC215EW1 Cc unit not heating Found power cord damaged at outlet Replaced using truck stock Ran for a few min to verify function of dryer Advised not to run until having outlet inspected by electrician Left unit unplugged ; used 1 PT500L (3 PRONG DRYER CORD) from stock

Near OH-44, Rootstown, OH 44272
Brian M.

Brian M.

DRYER SAMSUNG DV48H7400GW/A2 "Cc of chattering Found idler pulley making noise Advised on belt replacement as well Needs belt and pulley ; ordrng 1 6602-001655 (BELT 3864) and 1 DC93-00634A (PULLEY 4442), used 1 SHIPPING (shipping and handling) from stock"

Near Eagle Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Cc light pro scrub staying on Found light stuck on Replaced console Ran test cycle OP TEST OK

Near Summerset Dr, Solon, OH 44139
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8300SW05 "Cc: error code, not drainingFound error code f21(long drain), ran diagnostics test cycle. Unit functioning as designed. Op test ok"

Near Amhearst Cir, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC300ESS03 No frost pattern developing on the evaporator no heat transfer compressor is drawing .6 A needs a evaporator filter dryer and the compressor; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)

Near Van Aken Blvd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL KOSE500ESS00 I called Whirlpool Tech line turns out the back of the machine has a lot of damage I got on a video call with a technician from tech line I showed him all the damage and the machine is getting replaced.

Near Westminster Ln, Willoughby, OH 44094
David R.

David R.

RANGE WHIRLPOOL AGDS901E "Cc display/control is out. Unit is over 20 years old. Control is NLA Y0308481. Customer doesn’t want to go ahead with repair. ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Butternut Ridge Rd, Grafton, OH 44044
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED2FHEXNL02 Cc: not making iceIce maker started to cycle when I started to diagnose. Found ice maker calling for water. Water valve not opening. Needs water valve. ; ordrng 1 W10408179 (water vavle asm)

Near E 260th St, Euclid, OH 44132
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Upon arrival unit had a half bin full of ice. Possible glitch when customer changed the filter a week ago but is making ice now. Customer stated he had a extended contract with Whirlpool. Advised he needs to have them dispatch it to us like that. Had to charge a service call

Near Edward Walsh Dr, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced freezer door assy. Op test good

Near Eagle St, Fairport Harbor, OH 44077
Jason N.

Jason N.

DISHWASHER JENN-AIR JDB8200AWP1 Installed control board. Ran diagnostics test in entirety. Heater circuit turned on. Op test good.

Near E Homestead Dr, Aurora, OH 44202
Joe O.

Joe O.

DRYER MAYTAG MGDB835DW4 "Cc: door needs reversed, and dent in front panelFlipped door. Advised customer cosmetic warranty are only covered in the first 30 days. Advised customer they can contact whirlpool and attempt to get coverage. unit would need front panel. Op test ok"

Near Hurlingham Rd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, confirmed, unplugged unit and plugged back in unit started, ran diagnostics no error codes found, ran recalibration cycle, op test good , if problem should reoccur unit will need new control"

Near Center Dr, Parma, OH 44134
Dan H.

Dan H.

WASHER ADMIRAL ATW4676BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) and f7e5(motor fault) error codes, Unit spins and agitates, valves open and close, unit is missing drain hose, customer says he get a drain hose, unit is operating as designed"

Near W Pleasant Valley Rd, Cleveland, OH 44130
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M0BS3 Installed door glass. Op test ok

Near Latimore Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850HW1 The unit had the drain pump on I canceled the cycle. Unit tested good they were no error codes could not find an issue

Near W 21st St, Cleveland, OH 44109
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Installed lid, strike, and control, op test good"

Near Manhattan Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

DISHWASHER FRIGIDAIRE FFID2426TS2A "Found unit not level correctly is leaning forward correct issue ran normal cycle for 15 minutes,opt test ok no leak"

Near Hickory Ln, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: off balance, error codeUnit is sitting on a slight incline. Adjusted feet to balance and raise the front of unit. Entered diagnostics. Found error codes f0e5(off balance load) f8e1(long fill). Ran auto test. Unit has good water pressure. Ran calibration, ran drain and spin. Op test ok"

Near Faversham Rd, University Heights, OH 44118
Jeff M.

Jeff M.

DRYER WHIRLPOOL LER5620KQ1 Belt broke installed new part unit op tested good ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock

Near Sexton Rd, Cleveland, OH 44105
Dan H.

Dan H.

DRYER WHIRLPOOL WED6620HC0 "Customer complaint that unit is not working it goes around twice and stops, confirmed, found only 120vac from l2-l1 and 240vac from L2-neutral, advised customer that they need an electrician to correct power supply , unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Lewis Dr, Lakewood, OH 44107
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Cc UI not making selections Found UI to be making most selections but not all Replaced console Ran UI test and test cycle OP TEST OK

Near Ledgewood Dr, Kirtland, OH 44094
Joe O.

Joe O.

DRYER MAYTAG MGD6630HW0 Installed motor and blower wheel. Ran test cycle. Op test ok

Near Bratenahl Rd, Bratenahl, OH 44108
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4850HW0 "Found loose connection on start switch correct issue,is working,opt test ok"

Near E 46th St, Lorain, OH 44052
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Found l2 to neutral 000 voltage and l1 to neutral =246 and l1 to l2 =000 voltage Is and electrical issue they will need and electricians

Near Stoney Ridge Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER MAYTAG MDB5601AWW Cc unit leaking Found unit to leak on right side Removed kick plate and found right leg sunk in on her floor and unit is twisted causing door to not close flush Adjusted foot Ran test cycle did not see a leak after that

Near Martha Dr, Madison, OH 44057
Dan H.

Dan H.

DRYER AMANA NED4700YQ1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heats, good airflow outside, unit is operating as designed"

Near Elbur Ave, Lakewood, OH 44107
Joe O.

Joe O.

DISHWASHER WHIRLPOOL GU3600XTVY3 Cc: water remaining in filter areaAdvised customer when the unit drains there is always water that will remain. Ran test cycle. Op test ok

Near Claymore Blvd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 Drain was on the floor. I explain to the customer she needs to make a standpipe I did the best I could to explain what she needs. I told her not to use the washer until the drain is at least 3 feet off the ground

Near E 114th St, Cleveland, OH 44106
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 Customer stated that the machine flooded. I see signs of flooding in the floor. I check for codes there was a suds code I clear the code. Afterwards I ran a small cycle unit filled stopped in progress through the cycle. Then I ran a clean washer cycle the unit. Progressed. Then I stop the cycle drained the machine dry everything tested good. I ran a recalibration cycle to reset the unit. Operation tested good

Near Eagle Trce, Mayfield Heights, OH 44124
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ Cc upper rack wheels broke offInstalled customer supplied pre Id adjuster kit. Op test good.

Near Stratford Rd, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Replaced water valve. Advised customer to put in line screens on the water lines to reduce well water getting to valve on washer

Near Marcy Rd, Pierpont, OH 44082
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG505M0BW Austin at techline.. Temp difference set at 350 was 75 deg. Coming on at 317 off at 390. Called techline med temp is 352. Unit is operating as designed

Near Residence St, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER MAYTAG n/a Found 120 to control. No light no response. Needs control Reschedule at customer request. Will be able to get serial number when I return ; ordrng 1 W10625696 (cntrl-elec)

Near Poore Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC300ESS03 The unit is not cooling bc is was plugged in with a “appliance shield” I removed the plug in op tested good.

Near Van Aken Blvd, Shaker Heights, OH 44120
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 "Cc: fl error codeFound error code f3e2(inlet water temperature fault) f8e1(long fill) f0e3(overload) f0e4(spin limited by water temperature). Found water pressure from water valve is very low. Pulled hoses, water pressure from house is good. Water hoses are installed correctly. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"

Near Murray Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW0 Replaced all parts listed and the clutch from truck stock. Ran service cycle op test good. ; used 1 W10754448 (CABRIO CLUTCH) from stock

Near S Ridge Rd W, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER WHIRLPOOL LSQ8543JQ0 "Installed motor coupling and agitator dog gears. Op test no good, a few seconds into spin test, loud clicking and tub seized up. Pulled motor off transmission, coupling still fine, found transmission input shaft hard to turn and sloppy. This was probable cause of motor coupling failure. Unit will need transmission. Customer not repairing. Office will need to contact customer for repair refund.; saved tckt"

Near Munn Rd, Chagrin Falls, OH 44023
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 Replaced part. Tested diagnostics. Op test ok

Near Bagley Rd, Cleveland, OH 44130
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Cc unit giving errors Found errors of f6e2/f6e3 Could not go into diagnostics Replaced UI and controlRan auto test and calibration OP TEST OK

Near Ireland Rd, Montville, OH 44064
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 See dr pvr

Near Bagley Rd, Cleveland, OH 44130
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDRS483VSS03 Replace all control boards and valve opt test ok

Near Inverness Dr, Bay Village, OH 44140
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ Cc upper rack wheels broke offInstalled customer supplied pre Id adjuster kit. Op test good.

Near Stratford Rd, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC300ESS03 The unit is not cooling bc is was plugged in with a “appliance shield” I removed the plug in op tested good.

Near Van Aken Blvd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Replaced water valve. Advised customer to put in line screens on the water lines to reduce well water getting to valve on washer

Near Marcy Rd, Pierpont, OH 44082
Arthur V.

Arthur V.

WASHER MAYTAG n/a Found 120 to control. No light no response. Needs control Reschedule at customer request. Will be able to get serial number when I return ; ordrng 1 W10625696 (cntrl-elec)

Near Poore Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG505M0BW Austin at techline. Temp difference set at 350 was 75 deg. Coming on at 317 off at 390. Called techline med temp is 352. Unit is operating as designed

Near Residence St, Conneaut, OH 44030
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 "Cc: fl error codeFound error code f3e2(inlet water temperature fault) f8e1(long fill) f0e3(overload) f0e4(spin limited by water temperature). Found water pressure from water valve is very low. Pulled hoses, water pressure from house is good. Water hoses are installed correctly. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"

Near Murray Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW0 Replaced all parts listed and the clutch from truck stock. Ran service cycle op test good. ; used 1 W10754448 (CABRIO CLUTCH) from stock

Near S Ridge Rd W, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER WHIRLPOOL LSQ8543JQ0 "Installed motor coupling and agitator dog gears. Op test no good, a few seconds into spin test, loud clicking and tub seized up. Pulled motor off transmission, coupling still fine, found transmission input shaft hard to turn and sloppy. This was probable cause of motor coupling failure. Unit will need transmission. Customer not repairing. Office will need to contact customer for repair refund.; saved tckt"

Near Munn Rd, Chagrin Falls, OH 44023
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 Replaced part. Tested diagnostics. Op test ok

Near Bagley Rd, Cleveland, OH 44130
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Cc unit giving errors Found errors of f6e2/f6e3 Could not go into diagnostics Replaced UI and controlRan auto test and calibration OP TEST OK

Near Ireland Rd, Montville, OH 44064
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 See dr pvr

Near Bagley Rd, Cleveland, OH 44130
Corey L.

Corey L.

WASHER WHIRLPOOL WFW95HEDW0 "Found j5 shorting out control once plugged in, lock ohms tests pass, called tl, pointed out when rebuilding a unit from a tub job sometimes the lid lock screws are switched with longer ones that when drove in short out switch, found shorted to cabinet Ohming out j5 pins 1&2 to ground, backed out screws switch reads if I ate now, unit needs lid lock asm and screws for it with new control board; schdld next appmnt for 2/27 THU !"

Near Clark Rd, Wellington, OH 44090
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDRS483VSS03 Replace all control boards and valve opt test ok

Near Inverness Dr, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Customer complaint fridge and freezer not cold, confirmed both sections room temp, no fans nor the compressor is running, diagnostics will not turn on comp or fans, ordering both ui and main boards, unable to find parts, * Office to research parts ; schdld next appmnt for 2/27 THU 2-5"

Near Clubside Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW2 Drain pump laying on the floor I relocated the drain pump and tested good

Near Tonsing Dr, Garfield Heights, OH 44125
Joe O.

Joe O.

WASHER FRIGIDAIRE FFFW5000QW0 "Cc: turns on, then shuts offFound error code e11(fill time too long). Ran diagnostics test. Ran test 1. Per tech sheet needs pressure sensor. Tech sheet states if pressure sensor does not fix issue replace control. Needs pressure sensor.Quoted customer for control and pressure sensorCustomer does not want to repair at this time, customer has to get approval to get it repaired."

Near Center St, Mentor, OH 44060
Corey L.

Corey L.

WASHER FRIGIDAIRE ATF8000FG1 "Installed new control, op test no good, found service sheet on bottom of unit while accessing back panel, able to access diagnostics now, found f68 heater open, ohmed element and found open, unit needs element, office to refund difference of parts; ordrng 1 137488301 (heating element)"

Near Paisley Dr, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER GE GTWN5050M0WS Cc: not spinning clothes outPlaced unit in drain and spin. Unit would not spin. Checked motor status. Found 3 flashes(corrupt software). Needs motor.Customer does not want to repair at this time

Near Chagrin River Rd, Gates Mills, OH 44040
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JFC2089BEP00 "Cc: not making iceCycled ice maker. Ice maker cycles but does not call for water. Needs ice maker. Installed ice maker. Still not getting water. Tested power to water valve. Found ice maker only sending power to water valve for a split second. Spoke with BJ. Ohmed out water valve. Found water valve shorted and new ice maker faulty. Needs water valve and ice maker. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve9341), used 1 SHIPPING (shipping and handling), and 1 W10884390 (ICE MAKER ASSY8239) from stock"

Near Edgedale Rd, Pepper Pike, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW92HEFC0 The water valves were turned off. I turn the valves back on unit tested good

Near Crudele Dr, Garfield Heights, OH 44125
Corey L.

Corey L.

WASHER KENMORE 110.298228 "Replaced parts listed, op test good"

Near Crystal Lakes Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW4 Do unit has north valance code I clear the code recalibrated the unit operation tested good

Near E 57th St, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Drain hose was on the ground I reposition the drain hose unit tested good

Near Schiller Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

WASH/DRY COMBO WHIRLPOOL WGTLV27HW0 They sent a used motor. I decided to try and install the rest of the parts anyway I found the belt was swollen from oil and the wiring harness has damage to it along with the shield. ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W11255272 (gearcase) and 1 W11417071 (HARNESS ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)

Near Torrance Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed new part unit op tested good

Near W 58th St, Cleveland, OH 44102
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104DSS1 "Cc: something smells like it’s burning, water remainingCancelled cycle. Drain pump sound like it’s jittery. Found unit is not grounded. Found drain pump receiving proper power. Needs drain pump, and drain hoses; ordrng 1 W10712310 (hose-drain4119) and 1 WPW10348269 (drain pump7102) and 1 WPW10545278 (drain hose4211), used 1 SHIPPING (shipping and handling) from stock"

Near Village Ln, Beachwood, OH 44122
Arthur V.

Arthur V.

COOKTOP ELE GE ZGU385NSM2SS Replaced transformer. Op test good. ; used 1 SHIPPING (shipping and handling) from stock

Near Demshar Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced ice maker. Unit cycled and filled

Near Bellflower Rd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Installed ice maker. Cycled ice maker. Op test ok

Near Washington Blvd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Ice maker was not plugged in and it was in the off position. Op tested good

Near Lakeshore Blvd, Cleveland, OH 44110
David R.

David R.

WASHER WHIRLPOOL WFW95HEDW0 See other techs PVR. ; ordrng 1 W11032117 (cntrl-elec) and 2 WP8540282 (screw)s and 1 WPW10443885 (door lock)

Near Clark Rd, Wellington, OH 44090
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 "Cc: does not always complete cycles, does not always spin out clothesFound no stored error codes. Found unit is not properly grounded. Advised customer the unit needs to be connected to a properly grounded outlet. Ran auto test, ran normal cycle, ran drain and spin, and ran calibration. Could not duplicate issues. Unit functioning as designed. Op test ok"

Near Clearview Ave, Cleveland, OH 44128
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4900BW0 "Found error code F5E3 – LID UNLOCK FAULT and F9E1 – LONG DRAIN replace latch from truck stock cause it wasn’t locking in diagnostic ran test and it didn’t drain pump was over heating replace the pump as well ran calibration and auto test pass opt test ok also customer lost the cap on agitator advise I will let my part distributor the side if is cover to order cause it might not be cover is they lost it when cleaning ; used 1 W10404050 (LATCHXXACADEMY RETURNXX), and 1 WPW10661045XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Wayne Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 "Found no error codes also found one of her powder pods not desolve and burning on heating element advise what other detergent to use ran auto test pass check temp on heating element was 196 pass explain her what to watch for on float switch and other thing s ,opt test ok"

Near Nolita Cir, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Housing is not going on correctly. Will not sit back far enough to go into place. Will need to come back with a tech that has dealt with these before if possible. ; schdld next appmnt for 2/27 THU 8-11

Near Oaknoll Dr, Amherst, OH 44001

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