We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Westlake, OH 44145
Manny
Job Details: 01/05/2022
"Cc unit not cool in RC. Found evap cover full of frost, steamed (45 mins to steamed) found damper motor completely rusted out and wont go to close position and retainer foam seems to have melted , evap fan is a little noisy and evap thermistor is open,; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control damper) and 1 W11225849 (retainer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rocky River, OH 44116
Manny
Job Details: 01/05/2022
"Replaced diffuser, ran test mode activated damper motor multiple times, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Lakewood, OH 44107
Jason N
Job Details: 01/05/2022
"Cc unit smells bad and doesnt clean all the time. Ran auto test, all functions passed. Did not notice any foul odor from unit at this time. Advised customer run clean washer cycles on occasion. Unit is operating as designed at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near South Euclid, OH 44121
Corina B
Job Details: 01/05/2022
Replaced the drain pan. Opt test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model TH11247289
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Replaced listed parts and leveled unit, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Jason N
Job Details: 01/05/2022
"Cc unit lights lights not working right and sometimes no iceCustomer stated ice does not come out sometimes, has to fix something in the container. Found ice in ice container, iced does dispense. Pulled container, found auger coupling on end on container wore down. Unit needs ice container and auger impeller. Found right side door switch is broken, interior light will only come on when left side door is open. Unit needs door switch. ; ordrng 1 W11396033 (Door switch) and 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Cc unit not heating, checked all components and all operational, replaced thermal cutoff, ordering push to start switch ; ordrng 1 WPW10117655 (relay-pts)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ06
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Cc unit when started will click a couple times and not start. Clicking coming from control or door switches. Good light not working. Ordering control, switches, light and socket ; ordrng 1 W11342846 (Control) and 1 8206232 (Bulb) and 1 W10210871 (Socket) and 1 W11244490 (Interlock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Kent, OH 44240
Brian M
Job Details: 01/05/2022
"Cc unit not getting water Found unit getting water but sump assembly just humming Needs sump ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/05/2022
Complaint timer does not move Hooked up to power let run for about 20 min timer moved OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Brian M
Job Details: 01/05/2022
Cc no tumble Found motor weak will spin if helped Needs motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middleburg Heights, OH 44130
Angel
Job Details: 01/05/2022
Cc that unit is grinding. Verified underneath washer and found oil splattered all around will need gearcase and slider replaced. Gave customer estimate and said that they rather buy a new one with warranty. Charged service service call.; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Replaced deli control, harness, seal. Steamed all ice, steamed water lines for ice maker. All components are running, unit is functioning as normal. No other parts needed. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Installed new door, op test good"
We serviced a
WHIRLPOOL RANGE
Model RS385PCBW0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit only heats to 125 degrees then shuts off, confirmed, oven temperature sensor is good, unit needs new control, part is no longer available ; ordrng 1 4389570 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
Brian M
Job Details: 01/05/2022
Installed filter head OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Installed new coupler and ice bin, op test good"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM0
Near Westlake, OH 44145
Angel
Job Details: 01/05/2022
Cc that unit is leaking from drain hose. Verified and found that drain hose had multiple holes on it. Removed unit and replaced drain hose tested unit and no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Cc unit not making ice. Found wires cut through. Customer paid SVC only, do not order parts. ; ordrng 1 LW11089000 (Door left stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FW2
Near Cleveland, OH 44122
Brian M
Job Details: 01/05/2022
Ran entitlement in warranty Cc unit not baking Found unit just clicking Added ground strap Ran test bake to 350 Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Painesville, OH 44077
Dan H
Job Details: 01/05/2022
"Installed new led module and door gaskets, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bay Village, OH 44140
Angel
Job Details: 01/05/2022
Cc that unit is not washing clothes. Ran diagnostics and found that it is not agitating. Replaced shifter ran calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc leds out Found led pulled off and harness stuck in cavity can not get harness pulled down Called whirlpool non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Middleburg Heights, OH 44130
David R
Job Details: 01/05/2022
Cc unit not dispensing ice. Found wires at bottom of door cut through. Will need new door. Damper diffuser getting loud. Ordering door and diffuser. Let customer know that door will take weeks to get shipped out.** requesting double labor ; ordrng 1 LW10691266 (Door stainless left) and 1 W11164593 (Diffuser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Roaming Shores, OH 44084
Dan H
Job Details: 01/05/2022
"Installed new user interface, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2022
Cc that unit is still having the problem where unit shuts off and they would have to reset it to work. Verified that the wires in the junction box were not loose but they were good ran diagnostics and found error code F6E0 UI lost contact. I called whirlpool techline spoke Bruce with explained issue and said that if unit is still having same issue and has the error code for the UI to replace the harness from the UI to the control board. Ordering UI harness ; ordrng 1 W10575307 (Harness)
We serviced a
KENMORE DRYER
Model 1106732600
Near Solon, OH 44139
Brian M
Job Details: 01/05/2022
Cc unit will not start Found door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland Heights, OH 44106
Corina B
Job Details: 01/05/2022
"CC that there is water leaking into the ff section. Confirmed. Found the drain hose, clogged with rust. Cleared drain hose out. Found the drain pan with a lot of rust and holes. The light in the ff section is out. Will need a new drain pan and light; ordrng 1 W11162078 (Drain pan) and 1 W11130208 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Dan H
Job Details: 01/05/2022
"Installed new rear led module in ice box, op test good"
We serviced a
GE REFRIGERATOR
Model GSE25HMHBHES
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Cc unit temp is freezing some FF items and noise in FZ. Could be related problems. Found the grommet part on FZ fan loose tightened with pliers and put back in place, no noise. Also up temp to 40 in FF and 1 FZ. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2022
Cc that hot water line is leaking. Verified and found that the valve was stripped so i replaced with the new one also checked seal on hose flipped it around and retightened tested to make sure it wont leak. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Solon, OH 44139
Brian M
Job Details: 01/05/2022
Installed diffuser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Customer had POP, took pics. Cc unit light behind all options not coming on, display screen works. Ordering UI. ; ordrng 1 W11478519 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44122
Jason N
Job Details: 01/05/2022
"Cc unit not working Customer stated the unit will not let him select options on the touch panel, will only beep. Ran diagnostics, found codes f5e1 for lid switch fault. Replaced lid latch assembly using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Replaced FZ light, tested, all lights good. Op test ok."
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, OH 44057
Dan H
Job Details: 01/05/2022
"Customer complaint that neither upper or lower oven are heating, Confirmed found igniters weak, unit needs new upper and lower igniters; ordrng 1 WB13X25263 (Igniter) and 1 WB13X25262 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc things seem to be hotter Ran unit on timed dry on high heat Temped exhaust heat at 146 let run for several cyclings no issue observed at this time Advised to watch
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/05/2022
Replaced control and water valve ran calibration and auto test. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Cc dispenser door not opening and goop like substance coming out of console, removed door panel and removed UI to see where goop is coming from, goop seem to be a spillover and got between door panel and Console. Replaced dispenser ran diagnostics cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Willowick, OH 44095
Corina B
Job Details: 01/05/2022
"Replaced the gear case, clutch, stator, rotor, slide and agitator. Ran a calibration. Started a rinse and spin. Opt test ok"
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details: 01/05/2022
"Replaced switch, op test no. Called bj element is getting power, found that element is open. Will need to be replaced.; ordrng 1 W10823692 (Element)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GMH6185XVS2
Near Amherst, OH 44001
Marie V
Job Details: 01/05/2022
Cleaned all grease from unit. Replaced control and tested unit. Op test okBrought core for return
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lorain, OH 44053
Marie V
Job Details: 01/05/2022
Replaced seal and control. No leaks. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB27S9DCB
Near Lorain, OH 44052
Angel
Job Details: 01/05/2022
"Cc that unit is throwing an f31 error code when you press to try to bake. Confirmed unit keeps beeping indicating an f31 error code which stand for a shorted temp sensor removed temp sensor and tested it and it was reading 1375ohms at room temperature will need temp sensor replaced. Ordering part customer said that they will install themselves. They just want us to order the part.; ordrng 1 316217002 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 01/05/2022
Cc that the indicator light when unit finishes does not turn on. Verified and light works but she says it does not indicate that it is finished ran diagnostics and found error codes F6E3 F9E2 F6E4 F6E1 which F9E2 explains to replace control board. Tested unit and everything else is functioning as should will need to replace control board. Ordering part its covered under the extended 5 year warranty.; ordrng 1 W11120155 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/05/2022
Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/05/2022
"Installed control. Ran bake test to 300 degrees. No faults. Good heat, op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/05/2022
"Cc unit not turning onConfirmed unit will not power on. Replaced main control and console control using customer supplied pre Id parts. Ran dryer op test, good heat and functionality. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/05/2022
"Cc unit not spinning out.Ran diagnostics, found code f7e6 for motor fault. Ran manual spin test, unit did not shift into spin. Replaced shift actuator using truck stock part. Ran spin and drain test, unit spun out clothing load. Op test good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Cc unit starts and shuts off sometimes, tested all components unit is no heating while testing for voltage on high limit heater came off unit needs high limit thermostat ; ordrng 1 WP8557403 (thrmst-fix)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Replaced heater, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
David R
Job Details: 01/05/2022
"Cc unit not draining. Found rubber fitting stuck in end of house causing blockage. Removed, ran unit, filled up 5 times. Drained all water. Ran diagnostics cycle all the way through. All components working correctly. Called techline to document. Unit is good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc no ice Found fill tube clogged Cleared fill tube Ran test fill Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ravenna, OH 44266
Brian M
Job Details: 01/05/2022
Cc no ice Found ice chute clogged Cleared ice OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Ravenna, OH 44266
Brian M
Job Details: 01/05/2022
Cc icemaker leaking Found seal on front of icemaker mold to be leaking water ice broke container Needs icemaker and container Again customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Perry, OH 44081
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not starting, confirmed no sound from user interface, some keys are not working, unit is not starting, unit needs new control and user interface ; ordrng 1 W11130238 (Cntrl) and 1 W11130341 (User interface)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Berea, OH 44017
Angel
Job Details: 01/05/2022
Cc that unit has a F2E2 error code. Confirmed when i arrived unit was flashing F2E2 No response from UI. Replaced UI and harness tested unit and erased the last error code stored. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2022
"Replaced bellow, started a load and showed cust that the water that sits on bellow does not comes out with the new one, also explain that you have to push a little harder now to close the door, because is a new bellow and is sealing properly with the door. Op test okOn the notes shows that Cust paid in full."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2022
"Cc that the unit is in not working when in use it will stop running. Verify power at the control 55V, check terminal 55V, unplugged unit and plugged in on another outle, it started working good. Advice cust to have a electrician to come and take a look at the outlet. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Corina B
Job Details: 01/05/2022
"CC that the unit turns off to soon and there is a rattling noise. Confirmed. Found the cap to the gas line inside the dryer, removed the cap and lint from the blower wheel. Started a cycle on regular with wet towels, time started to go down the towels were not hit the moisture sensor. Lowered the front legs time started to go back up with the towels,s hitting the moisture sensor. Opt test ok"
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVWA2
Near Jefferson, OH 44047
Brian M
Job Details: 01/04/2022
"Cc of no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Rome, OH 44085
Brian M
Job Details: 01/04/2022
Cc of noise Found idler pulley damagedReplaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHT18171B1
Near Lorain, OH 44052
Angel
Job Details: 01/04/2022
Cc that unit is not cooling and leaking. Verified temperatures and unit in the freezer is at 0* and 2* ff section is at 60*. Explained to customer again that hes having this issue because freezer and ff section is so packed with stuff that its freezing everything in the back of unit and blocking the air vents freezing them up and with the temperature in the ff section it melts it making it leak. Had to steam out all ice and clear vent explained to customer that he will have to minimize the food. Unit is working as should just over packed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 01/04/2022
Cc unit top rack falling downFound upper rack rails separated. Found service pointer covering parts and labor. Ordering rack rails. ; ordrng 1 W11259786 (Track) and 1 W11259785 (Track)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Middlefield, OH 44062
Brian M
Job Details: 01/04/2022
Cc dryer not turning on found unit not getting proper power missing 240 Check power at outlet no 240 flipped breaker still no power Advised on electrician
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2022
"Customer complaint of loud clanking scraping noises, found motor mount not properly seated which cause bolt to pull out and strip hole, found blower wheel damaged, found belt chewed up, reinstalled motor mount properly, installed bigger self tapping screw into stripped hole, installed new blower wheel and belt from truck stock surplus, op test good ; used 1 341241 (Belt) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Angel
Job Details: 01/04/2022
Asked customer for POP and she stated that the unit is out of warranty since dec. 16th but that she called to make the appointment before the warranty went out. Cc that unit was not washing ran diagnostics and tried to make the unit agitate and it would not agitate will need shifter replaced with service pointer one. Replaced shifter ran a calibration and auto test unit working as designed. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/04/2022
Cc freezer light not workingReplaced freezer bulb using customer supplied pre Id part. Illumination returned to freezer section. Op test good.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Royalton, OH 44133
David R
Job Details: 01/04/2022
"Cc unit will not shut off, timer will stay in same position, will have to manual turn by hand. Getting 240 but not advancing. Will need timer. Ordering. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44135
Angel
Job Details: 01/04/2022
Customer was just wondering if unit was electric or gas. I stated that it is a gas dryer and he would need a gas line from the house yo connect unit. Unit working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rocky River, OH 44116
Angel
Job Details: 01/04/2022
Replaced ui and control board ran a calibration and auto test. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model BRD18V2W
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 13 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, customer does not want repair at this time ; ordrng 1 WP10442411 (Defrost thermostat) and 1 R0131577 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Willoughby, OH 44094
Dan H
Job Details: 01/04/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Brecksville, OH 44141
David R
Job Details: 01/04/2022
"Cc unit Hood Light not working. Customer already replaced bulb and socket. Found not correct power coking from control and also harness burned at wire connections on socket. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W11182110 (Control) and 1 W11302329 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
David R
Job Details: 01/04/2022
"Replaced striker and control, still not working. F6E3 communication error, F7E7 motor unable to reach RPM. Unit not spinning or agitating. Looks like slider also broke apart and damage clutch and stator, chipped. No wires are disconnected. Ordering parts needed. ** requesting double labor ** schedule as 2 count ; ordrng 1 W11568984 (Harness) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Parma, OH 44134
David R
Job Details: 01/04/2022
Will replace parts on return. Customer complaint humming from wash motor while running. Confirmed. Ordering pump motor **schedule as 2 count*** requesting double labor ; ordrng 1 W11416362 (Pump wash motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 01/04/2022
"Took POP.Cc that the unit is not washing and that the hot water was just going in even when it was shut off. When arrived unit was on wash but no water inside. Ran diag found error code F8E1 long fill no fill. F8E3 overflow conditions. Replaced water valve from t/s Surplus and started a normal cycle. Op test okExplain cust that thats the reason why unit is not continuing properly, because the water temp and while running it keeps adding water when it shouldnt. ; used 1 W11038689 (Valve) from stock"
We serviced a
JENN-AIR WALL OVEN/MICRO
Model JMW2427WS02
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Cc that the unit shows an error code when using the oven. Confirmed. Verify tech sheet, it shows to turn the diag and turn the fan on and then try unit. It preheat to 350* and it did not show the error code. Gave estimate to cust, cust will see how it does and will call back if wants fan to be replaced.; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
Brian M
Job Details: 01/04/2022
Complaint no cool Plugged unit in Frost pattern showed Advised to let run for 72 plus hours and to reschedule if still needs service
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Euclid, OH 44123
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cycling through, ran diagnostics found f5e2(lid lock fault) error code, lid lock passed test, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11481725 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
Cc that unit turned on by itself after trying to get connected to the wifi once she got connected to the wifi she left to her room and when she came back the oven was on. verified all functions on unit and everything is working as should found no error codes called tech line spoke to Scott to see what he would recommend and said if its functioning as should and theres no error codes to monitor for now and than he transferred me to safety explained issue and recommended the same thing if she has any further problems to call whirlpool. Opt test ok.
We serviced a
GE DRYER
Model DPXQ47ET0WW
Near Parma, OH 44134
David R
Job Details: 01/04/2022
"Cc unit not heating. Missing knob, went through cycles, tested heater, weak heater. Gave estimate for repair. Customer paying SVC only, do not order parts. ; ordrng 1 WE11M23 (Heater assy) and 1 WE4M137 (High limit) and 1 WE1X1263 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Mentor, OH 44060
Dan H
Job Details: 01/04/2022
"Customer complaint of low flow error code, ran diagnostics found f8e1(long/no fill) error code, valves open, good flow through, user interface is not very responsive, unit needs new user interface and control, parts are out of stock so not scheduling return appointment ; ordrng 1 W11351736 (Ui) and 1 W11322884 (Cntrl)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Bay Village, OH 44140
Angel
Job Details: 01/04/2022
Replaced lower cavity cover. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE RANGE
Model 362.755659
Near Parma, OH 44134
David R
Job Details: 01/04/2022
"Cc unit left burners not working. Gas barely coming through, burners clogged. Tube orfice WB28K0095 all discontinued. Paid SVC ONLY."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2022
"Cc that the left hand side door does not close properly. Confirmed. Found that doors arent leveled, so when you close the door mullion gets stuck and does not engages in its place. Leveled unit out, op test okAlso added petroleum jelly to mullion."
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2022
"Cust has part, wrong part was packed inside bag. Took pics. ; ordrng 1 WPW10279882 (Water line)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2022
"Replaced water valve and fill tube. Cleared out ice maker, and cycled. Op test ok"
We serviced a
KENMORE RANGE
Model 362.755689
Near Cleveland, OH 44109
Jason N
Job Details: 01/04/2022
Installed bake ignitor. Ran bake test to 300 degrees. Good ignition and flame. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Cleveland, OH 44111
Jason N
Job Details: 01/04/2022
Installed lid latch. Ran auto test and calibration. Op test good.
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Rocky River, OH 44116
Marie V
Job Details: 01/04/2022
"Cc that the unit is not heating confirmed. Verify thermal fuse, has 1ohms. Verify heater. Pass. Found thermal cut off open. Gave estimate . Replaced cutoff from Surplus. Tested unit and checked airflow outside. Is good. Op test ok.; used 1 279973 (Cutoff-tml) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44129
David R
Job Details: 01/04/2022
Cc unit not spinning. Found hub worn down. Replaced from t/s. Tested and ran diagnostics and calibration. Good. Op test ok ; used 1 W10528947 (HUB) from stock
We serviced a
KENMORE STACK W/D
Model 417.94802301
Near Bedford, OH 44146
Brian M
Job Details: 01/04/2022
"Installed heater , bearing, idler and beltOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
Cc that unit was very loud. Unit was on when i arrived and sounded like the blower wheel was bad. Took apart unit and found blower wheel cracked. Had one from surplus replaced wheel tested unit and sounds as should now. Opt test ok.; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Olmsted Township, OH 44138
David R
Job Details: 01/04/2022
Replaced FZ light. Good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Replaced ice maker, verify drain tube is clear. Op test ok"
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Cc that the unit does not turns on and they have the control board. Took panel off and veto power to the boar d, has 120V. Unit will need control. Gave estimate to cust. Replaced control and started a cycle. Pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Moreland Hills, OH 44022
Brian M
Job Details: 01/04/2022
Cc led out Replaced bottom left freezer led OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8620HW
Near Bay Village, OH 44140
Angel
Job Details: 01/04/2022
Cc that unit is doing a high pitch sound and very loud. Turned on unit and waited a bit to hear the sound did not hear any squeaking but took apart unit and found they had a lot of lint build up cleaned all the lint saw that the pulley and rollers were still like new so i took the off cleaned off lint and lubricated everything reinstalled all parts tested unit and went outside to check vent and was clogged up with lint explained to customer to every now and than to check on the vent because it has a cover for birds and it will get packed with lint and cause the issue they had inside the dryer. Unit working as designed. Opt test ok.