We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 06/09/2022
Cc that unit was not making. Verified and found the ice maker turned off so I turned it on and made sure it cycled and filled. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pepper Pike, OH 44124
Jason N
Job Details: 06/09/2022
"Installed ice maker. Ran manual cycle test, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near Willoughby, OH 44094
Joe O
Job Details: 06/09/2022
Cc: vibration noiseIntermittent vibration under unit. Attempted to pull unit out. Found unit plugged in behind the refrigerator. Cannot pull unit to determine vibration. Advised customer we would need another tech to assist pulling both units out or customer would have to have unit removed. And would be an addition charge for 2nd tech. Office to contact; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW0
Near Chagrin Falls, OH 44022
Manny
Job Details: 06/09/2022
"Cc unit stop after 2 days, found thermal cut off open again, and looks like a bird made a nest in the vent, ordering cut off, advise customer to have the vent cleaned before we replace the part so we dont have the same issue again.; ordrng 1 W11050897 (cutoff-tml)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Cleveland, OH 44128
Manny
Job Details: 06/09/2022
"Cc unit making a loud noise and not drying properly, ran unit and heard the noise, sounds like something is wedged in the felt seal, took unit apart and found a piece of metal, a bobby-pin and a staple. All wedged in the seal removed items and ran test noise is gone, Checked the vent and needs to be cleaned, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Angel
Job Details: 06/09/2022
Cc that the dishes are not drying. Ran diagnostics and found a F7E1 error code no heat which indicates that the control was programmed to disable the heater either because after I replaced pump or because of water temperature not being jot enough coming in. Ran a test cycle to enable the heater again verified to make sure the heater functioned and it did also recommended customer to try to run the hot water in the sink first before running dishwasher to make sure the water is coming into the dishwasher hot enough to where it will not disable the heater.
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Gates Mills, OH 44040
Jason N
Job Details: 06/09/2022
Installed lid lock assembly. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2022
"Cc: not completing cycle, restarting cyclesFound error codes f0e3(overload) f0e5(off balance) f9e1(long drain). Ran auto test. Found unit is not draining, drain pump humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok ; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Dan H
Job Details: 06/09/2022
"Customer complaint that unit is not working, display is flashing f6e1(user interface no response from acu, control is good , installed new user interface , op test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Cleveland, OH 44102
Manny
Job Details: 06/09/2022
"Cc unit leaking again it from the front this time, had customer turn water on, noticed water coming from the filter head connectors, unit will need filter head, filter inlet and outlet lines.; ordrng 1 W11162041 (housing) and 1 W11162036 (tube-water) and 1 W11162040 (tube-water)"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Lakewood, OH 44107
Angel
Job Details: 06/09/2022
Cc that unit was not preheating. Ran a preheat and unit would turn on and than turn off looked inside oven and saw customer has a thin plastic liner on the bottom of cavity blocking the vents where the heat would come out of removed it tested unit and preheated as should liner was blocking vents preventing it from preheating because burner would turn off because of lack of ventilation. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Brian M
Job Details: 06/09/2022
Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5oz r134a Pressure sitting at 4 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
David R
Job Details: 06/09/2022
No one is at the appliance store. Called number. Employee or manager said to just reschedule.**3 count ; schdld next appmnt for 6/17 FRI !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Jason N
Job Details: 06/09/2022
"Cc unit leaking from left sideCustomer stated unit will intermittent leak a small puddle once maybe twice a day. Checked all water line, ran dispense test and ice maker cycle, no leaks. Poured water down defrost drain to check tube and drip pan. Found drain tube unseated from freezer connector, leaking when unit defrosts. Reseated drain tube and sealed with permagum. Poured water down drain tray, no leaks. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2022
Installed heating element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Madison, OH 44057
Dan H
Job Details: 06/09/2022
"Customer complaint that unit water hammers, ran test cycle, valves open and close rapidly, ordering new valves ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, OH 44202
Brian M
Job Details: 06/09/2022
Cc unit has crack in door Found unit not to be cracked but to have moisture in door Cleaned door OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44115
Angel
Job Details: 06/09/2022
Replaced ice maker tested by doing a test cycle and it cycled and filled as should. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PYE22KMKIES
Near Mentor, OH 44060
Jason N
Job Details: 06/09/2022
"Installed evaporator fan motor. No abnormal noise heard, good airflow in ff section. Op test good."
We serviced a
MAYTAG WASHER
Model MED5630HC2
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2022
Installed terminal block kit. Op test ok
We serviced a
JENN-AIR RANGE
Model JGRP436WP02
Near Gates Mills, OH 44040
Corina B
Job Details: 06/09/2022
"CC that there was a fire in the oven and the screen is frozen. Confirmed. Found the door latch is melted. Checked the ui and wires, look ok. Will need a new door latch. ; ordrng 1 W11029221 (Door latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Madison, OH 44057
Dan H
Job Details: 06/09/2022
"This was not a whirlpool washer, this was some brand Ive never heard of"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2022
Installed control issue still present Called whirlpool found yellow lead going to motor to have backed out of housing Fixed wiring OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Jason N
Job Details: 06/09/2022
"Cc unit leaking from underneathFound heater element bushings completely deteriorated. Customer stated they had water under their floor tiles and needed to be replaced. Replaced heater element using customer supplied pre Id part per service bulletin. Ran auto test, checked for leaks, none found. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Novelty, OH 44072
Brian M
Job Details: 06/09/2022
Cc unit not powering. On Reset power unit turned on Ran test cycle No issue found no errors codes stored Advised to watch
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Willoughby, OH 44094
Corina B
Job Details: 06/09/2022
CC that there is a screw missing in the cover for the lamp. Confirmed. Advised cust that there is a lip to hold the cover in place when replacing the lightbulb. There are 2 holes for screws on the cover. It is not missing a screw. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Madison, OH 44057
Dan H
Job Details: 06/09/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Manny
Job Details: 06/09/2022
"Charge with nitrogen to check for leaks and pressure holding replaced compressor, filter, and Orion board, charged with 4.5oz of R134a, as we were charging we noticed refrigerant coming out of the condenser line from the cabinet, wpl is killing the unit due to internal leak.; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2022
Installed heating element. Tested. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF3A
Near Painesville, OH 44077
Jason N
Job Details: 06/09/2022
"Cc unit door not latching, unable to start a cycle Confirmed door not latching, door latch not catching strike. Pulled door apart, found latch mechanism stuck in open position. Able to flip mechanism back into home position. Tested door close several times. Door latching properly. Started wash test. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44136
David R
Job Details: 06/09/2022
"Unit not in back. New 21 day policy, if not repaired before 21 days. Unit automatically goes on floor, to sell as is. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Strongsville, OH 44149
David R
Job Details: 06/09/2022
"Cc unit did not drain, stopped spinning and gave a F1 error code. F1 error code is CCU error, follow tech sheet and if still not operating could be a welded rely on control, at that time would need a new control. Followed tech sheet instructions, unit is going through a normal cycle, drum moving. When trying to drain it couldnt. Found drain housing clogged up, removed all debris. Draining properly now. If not draining correctly, couldve been giving false error codes. Now unit is working normally. Advised customer if error code comes up again for any controls, all controls are NLA, discontinued. As of now unit is working properly. Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Rocky River, OH 44116
Angel
Job Details: 06/09/2022
Part will need to be reordered part is supposed to be stainless not black. Reordering part.; schdld next appmnt for 6/13 MON AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Amherst, OH 44001
Angel
Job Details: 06/08/2022
Cc that at the end of the cycle the water would still be at the bottom. Tested drain pump and it started draining but when i touched it was hot drain pump at the end of the cycle had to be overheating. Replaced drain pump tested unit by draining water out and motor was still cool on the new one. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model BRF20TL
Near North Royalton, OH 44133
David R
Job Details: 06/08/2022
"Unit over 20 years old, 23. Cc unit not cooling. Compressor checks good, start device good. Coming right on and correct amps. Let customer know possible leak in evap. Since its this old would suggest replaced comp and evap, evap is discontinued. Even if available customer said they would not want to put money into fixing. 90% of all major parts are discontinued. Customer paid SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Brooklyn, OH 44144
Manny
Job Details: 06/08/2022
"Replaced slide, opt test ok, customer stated that the door looks uneven on right side, readjust door, showed customer she said it looks good, opt test ok"
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 06/08/2022
Wrong parts order Need the manifold thats whats broken ; ordrng 2 W11241699 (Manifold)s
We serviced a
MAYTAG WASHER
Model MHW5500FC
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/08/2022
"Customer want me took check filter on pump found few change and pin remove it put back together and start replacing bellow took top ,console,and front panel off and change bellow then put back together,opt test ok no leaks found"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, OH 44026
Jason N
Job Details: 06/08/2022
"Cc unit displays f1e0 when trying to run a bake.Verified f1e0 for eeprom communication error when pressing bake. Power cycled unit at breaker. Ran bake test to 350 degrees several times, no faults, unit heated properly. Op test good. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details: 06/08/2022
"CC that the unit was smoking. Checked the terminal block, good. Checked the control, good. Started a time dry, let run. Not smoking. Found the drain pump broken. Replaced the pump from surplus t/s. Found a lokring line broken. Base is non serviceable. Unit is non repairable. ; ordrng 1 W11368564 (Base), used 1 W11551760 (Pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44127
Marie V
Job Details: 06/08/2022
"Cc that the u it is not cooling. Took temps 60* fresh food and 20* at the freezer. Found full frost on evap, fan not running. Replaced fan from T/S. Op test okAdvice cust to allow 24 hours before restocking unit.; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA60SMHN00
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2022
"Cc: frost build up on evap coverFound small amount of frost on evap cover. Found temps in ff section at 39 degrees, freezer at 5 degrees. Unit not completely defrosted from original frost build up. Needs evap clearedAdvised customer to disconnect power for 24 hours to thaw."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland Heights, OH 44106
Manny
Job Details: 06/08/2022
"Replaced control, opt test ok, was leaving customer came out and told me there is another error, found code F8E5 for exhaust temp sensor, followed troubleshooting and reset power to the unit and error is gone. Opt test ok"
We serviced a
FRIGIDAIRE RANGE GAS
Model FFGF3011LBc
Near Cleveland, OH 44144
Gabriel P
Job Details: 06/08/2022
"Found no voltage going to module and when supply voltage to module it did not light ignitor customer will need module and harness order ; ordrng 1 316580625 (Harness ignitor) and 1 808608801 (Module), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/08/2022
"Found blade fan not connected but put back together,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Willoughby Hills, OH 44094
Jason N
Job Details: 06/08/2022
"Cc unit does not turn offCustomer stated now the dryer never shuts off, keeps running and heating. Ran dryer test, air fluff cycle, found element is turning on. Heater element is shorted to case. Removed heater element and replaced with truck stock. Ran dryer test, dryer is not heating. Checked all connections and thermals. Found cycling thermostat open, will need replaced. ; ordrng 1 WP3387134 (Thermostat), used 1 279838 (ELEMENT) from stock"
We serviced a
KENMORE RANGE
Model 790.71342703
Near University Heights, OH 44118
Manny
Job Details: 06/08/2022
"Cc that FL burner not lighting, diagnosed the unit and unit will need a switch harness, spark module, and fl burner,, put unit back together and try the burner and it lights, customer said she would hold off on the repair and monitor the unit and if the issue returns shell call us to order the parts and replaced them. Opt test ok, estimate only if issue return ; ordrng 1 316135702 (Module) and 1 316219019 (wiring harness) and 1 316237805 (igniter & orifice), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Westlake, OH 44145
Angel
Job Details: 06/08/2022
Cc that unit was making a rattling sound. Unit was fine when i arrived so i took temps freezer was at 6* and ff section was 35* and unit was working in the ff section at the moment so i ran diagnostics and ran the freezer evap fan and it started making the noise took apart freezer section and found frost on the back wall of the freezer and ice buildup under fan explained to customer that if door was probed open it will cause frost or moisture and buildup into ice or frost steamed out ice and explained to customer to make sure for these freezer doors you want to open them from the middle so the door will open straight and not jump any teeth on the rails causing door to not close properly because of being uneven. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRW01
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit not cooling in ff sectionCustomer stated freezer works fine, but ff section got up to 60 degrees. Ff section is currently reading 44 degrees. Ran diagnostics functions tests, found damper control partially open, not responding when commanded in diagnostics. Checked connection to harness, damper opened up fully. Looks to be intermittent operation from damper control, possible broken wire. Unit Ill need damper control replaced. ; ordrng 1 WPW10594330 (Damper control)"
We serviced a
ELECTROLUX DISHWASHER
Model FDBB5540DS1
Near Shaker Heights, OH 44122
Manny
Job Details: 06/08/2022
"Arrived and knocked on both doors and ringing both doorbells not answered, called number on pvr and goes to an automated system. Spoke to mp she called same message, customer came out and stated she had music on and didnt hear me knocking, cc that unit has red water at the bottom verify and unit has red in the water looks like ink or food coloring, pump motor is broken were spray arm clips, try setting the unit to drain pump try to start but the timer shuts off the unit right away had to hold the timer in position so the unit starts. Unit needs cover, drain pump and timer, timer showing discontinued.; ordrng 1 807145201 (cover) and 1 A00126501 (drain pump assy) and 1 154412901 (timer(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 68 degrees, freezer section temperature at 35 degrees, evaporator fan is not running, found evaporator frozen solid, heater is working, unit needs new control, no model or serial tag, unable to find part to quote for repair"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Streetsboro, OH 44241
Brian M
Job Details: 06/08/2022
Installed regulator OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA
Near Ravenna, OH 44266
Brian M
Job Details: 06/08/2022
Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater) and 1 SHIPPING (shipping and handling)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB5
Near Kent, OH 44240
Brian M
Job Details: 06/08/2022
Cc food freezing She adjusted temps 3 days ago and the freezing stopped Advised to watch unit is operating properly
We serviced a
FRIGIDAIRE RANGE
Model PLGFZ397GCA
Near Parma, OH 44130
David R
Job Details: 06/08/2022
"Replaced spark harness. Good, all burners working. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2022
"Cc: not filling with cold during washFound extremely low water pressure from cold water valve. Found house has good pressure. Needs water valve; ordrng 1 WP3979346 (valve,water inlet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Joe O
Job Details: 06/08/2022
"Cc: ice maker water line popped out and started squirting everywhere, leaking underneath, ice maker over fillingCustomer stated the ice bin was a solid sheet of ice, the ice maker cycled and never completed the cycle, the water line supplying water to ice maker came loose off the back of the unit and squirted everywhere and the unit leaked out the front under unit. Found ice maker over filling, sticking in cycle. Needs ice maker and ice maker supply line.Advised customer may need water valve(WR57X10086) as well.Customer does not want to repair at this time ; ordrng 1 WR30X10093 (icemaker asm) and 1 WR17X11349 (tube plastic), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 06/08/2022
Installed door. Tested ice maker. Op test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
MAYTAG DRYER
Model DE412
Near Willowick, OH 44095
Joe O
Job Details: 06/08/2022
Installed blower wheel. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2022
"Customer complaint that temperatures are no longer adjustable, confirmed, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, unit tumbles, found screen on outside vent blocking vent door, adjusted, good airflow now, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Installed new heater and spray arm, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Aurora, OH 44202
Brian M
Job Details: 06/08/2022
"Cc of f2e1 error Found ui not responding properly Needs uiCustomer wants to install himself No need for return visit unless they call back ; ordrng 1 W10838672 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS03
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/08/2022
CC that the unit is not working. Confirmed. Found the screen frozen. Tripped the breaker for 30 seconds. Ran diag F6e0 Oven user interface - lost communication at least 10xs. Cleared codes. Started to work. Will need a new ui and lightbulb. Office to reschedule appointment ; ordrng 1 W11428561 (Ui) and 2 W10886919 (Lightbulb)s
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Parma Heights, OH 44130
David R
Job Details: 06/08/2022
"Cc unit was not draining on Bulky Sheets, time is changing by itself, customer said time will drop down or cut down in half and then jump back 20-30 mins higher, lid locked on its own and not unlocking. Look at diagnostics error codes. F3E2, F0E4, F5E4. Ran diagnostics cycle, All components testing good. Checked drain pump. Nothing stuck. Draining properly. Ran test 51/52 load size calibration. Customer wanted pricing estimate on controls. As of now unit is working fine. Do not order parts ; ordrng 1 W11200557 (Main control) and 1 W11106749 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
David R
Job Details: 06/08/2022
"Cc unit not dispensing water. Found water valve not plugged into control from factory. Corrected, cleared error codes. Ran diagnostics and calibration. Good. Op Test Ok"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44128
Marie V
Job Details: 06/08/2022
"Cc that the unit does not starts and shows a red light on the display. Confirmed, found pulley broken will need new pulley. Cust paid parts and SC ; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Marie V
Job Details: 06/08/2022
"Cc that the unit is not working. Ran diag, no error codes. Ran auto test pass. Unit is working properly. Cust told me that they had paid SC over the phone and that if it did not worked to send her a bill. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Euclid, OH 44117
Joe O
Job Details: 06/08/2022
"Cc: not tumblingFound belt snapped, rollers worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Installed new water filter head, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44125
Marie V
Job Details: 06/08/2022
Replaced ice maker. Ice maker cycled and filled with water. Op test ok
We serviced a
WHIRLPOOL ICEMAKER
Model JIM158XYCX0
Near Cleveland, OH 44122
Brian M
Job Details: 06/08/2022
Cc no ice Found unit full of ice Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
David R
Job Details: 06/08/2022
"Customer said Lowes did not send them over a receipt for POP, let customer know that we need a POP in order to order parts and repair. Cc unit frosting over in FF section. Found door ice separator not closing all the way.; ordrng 1 W11397167 (Retainer) and 1 W11423781 (Door ice), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit not turning onConfirmed until will power on it not cycle. Checked all thermals, found thermal fuse open. Pulled unit apart, inside of unit extremely dirty with lint. Cleaned out unit and lubricated rollers. Replaced thermal fuse using truck stock part. Ran operational test and checked airflow at vent outlet. Found hard lint stuck inside outlet. Removed, good airflow through venting. Operational test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Cc that unit was still frosting up and water leaking all over ff section area. For the leak i found that the filter was completely cracked open so it would leak when dispensing water will need water filter customer stated they will buy one and for the frost the liner had a gap on the top side where warm air would come in and the frost would building up so i used silicone and seal the gap all around to keep warm air from coming in. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44110
Joe O
Job Details: 06/08/2022
Cc: not allowing time adjustingFound customer was trying to adjust time on normal cycle. Advised customer some adjustments can not be made is certain cycles. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Customer complaint that blower wheel fell off again, blower wheel is still mount to motor, unit tumbles and heats, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Maple Heights, OH 44137
Marie V
Job Details: 06/08/2022
"Cc that the right hand side door is damaged and that is not leveled. Leveled unit as much as I could. Seems like floor is leaning to the left, showed cust . replaced gasket and used steamer so it can properly seal. Also explain cust that opening left hand side door first or close it last makes the mullion damage the gasket. Open right hand side door left first and close it last. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Cc that load & go was not disabling. Customer was not sure how to disable the load & go explained to him how to use it and how to disable it. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Replaced control board and control panel plugged in unit and all components started working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 06/08/2022
"Replaced both FF and FZ thermistor and main control. In FZ found a piece of liner sticking up, took pic, for documentation. Set to recommend. Put silicone around doors, adjusted FZ up. Steamed all ice. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Brecksville, OH 44141
Manny
Job Details: 06/08/2022
"Cc unit has little water pressure and ice maker is not making enough ice, dispensed water and pressure is a little slow installed bypass and water pressure is normal, filter has a slow flow, advise customer to order and replace he filter, ran ice maker test , ice maker harvest but ice is hollow and gets stuck on auger, cleared hollow ice and reran ice maker test and ice make fill properly, advise customer to replace the filter and monitor the unit. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Broadview Heights, OH 44147
Manny
Job Details: 06/08/2022
"Cc ice maker not making ice, ran test from T to H and ice maker cycle but wont fill, pull unit out line was kinked, unlinked the line and still not water, removed line and no water coming in, went to the basement and line is not connected to the valve, customer had handyman in the house and he hooked the water back up, test ice maker again and it fills, advise customer to allow at least 6 to 8 hours for ice maker to produce enough ice. Opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit will sometimes have water underneath it, and not drying well No water around unit at this time. Ran dryer op test on timed dry high heat for 15 minutes. Good flame and heat, proper cycling on and off. Checked airflow at vent outlet right outside laundry room, good airflow, no restrictions. No water generated from unit, unable to duplicate complaint. Asked customer if she used Steam options, she does not. Advised customer to ensure loads are large enough when using sensor dry options, or alternatively use Timed dry cycle."
We serviced a
WHIRLPOOL WASHER
Model TAWB600JQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 06/08/2022
Cc: not spinningFound lid not pushing switch. Needs lid switch; ordrng 1 3949247V (switch-plg)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details: 06/08/2022
Replaced cam op test no good. Called whirlpool tech line spoke with Austin explain the noise and they told me to reorder the parts. ; ordrng 1 WPW10632062 (Cover wire) and 1 W11293380 (Bracket) and 1 WPW10257206 (Cam door) and 1 W11293374 (Hinge door) and 1 W10709916 (Shim hinge) and 1 W10876191 (Cam door)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bay Village, OH 44140
Angel
Job Details: 06/08/2022
"Cc that unit had an F1E2 error code. Confirmed unit was locked and was displaying F1E2 MCU ERROR - MULTIPLE RESETS. Also ran diagnostics and found error code F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU, F5E2 DOOR LOCK ERROR ran test and motor windings were good also tried to run a test cycle to check voltage coming from MCU when motor running but unit does not want to run the test cycle ran up to the third test for dispenser and cancelled and was hearing actuator on dispenser skipping as well unit will need latch, dispenser actuator and MCU board. Gave customer estimate and stated there getting a new unit. Charged service call.; ordrng 1 WPW10374126 (Mcu board) and 1 WP8183270 (Latch) and 1 WPW10352973 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZET1PH1SS
Near Beachwood, OH 44122
Brian M
Job Details: 06/08/2022
"Cc giving error f20 According to tech sheet unit needs control replaced due to relay ; ordrng 1 WB27X32430 (board machine contro), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 06/08/2022
"Cc unit with heavy loads, items will wrap around the agitator. Customer said sometimes time will go back up. Ran diagnostics for error codes, no codes. Ran diagnostics cycle, all components working correctly. Ran factory reset. Running quick wash cycle to test out all components with customer settings. Unit is running good, and all normal functions. Calling techline to document and see if any additional tips or pointers for customer. Advised customer to make sure to check that option is set to on or at desired spin speed. For clothes getting tangled, depending on load being put into unit. Make sure to use correct cycle to add more water if needed. Make sure to be loading unit properly as well and not into bunches. Also has max fill/deep fill option. Ran diagnostics cycle, all components working correctly. Techline agreed, make sure correct water lever, not overload or put heavy items that can cause unit to not agitate or spin properly. Unit is good"
We serviced a
WHIRLPOOL DRYER
Model WED5600XW1
Near South Euclid, OH 44121
Jason N
Job Details: 06/08/2022
Installed heater element. Ran timed dry test on high heat. Checked airflow at vent outlet. Good airflow. Op test good.
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/08/2022
"Customer did not receive part. Reordering motor and blade; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X31522 (Evap fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Dan H
Job Details: 06/08/2022
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near North Royalton, OH 44133
David R
Job Details: 06/08/2022
"Cc unit bake, broil not working. Thermal fuse is good. Power coming into unit is good, 120 and 240. Tested power coming down to bake, broil. Less then 100 v AC. Not getting enough power from control to activate bake broil. Gave estimate, customer paid SVC. Do not order parts. ; ordrng 1 W11122557 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near South Euclid, OH 44121
Joe O
Job Details: 06/08/2022
Cc: continuously fillingFound no stored error codes. Ran quick wash. Found unit filling excessively. Checked pressure hose(checked good). Replaced control. Ran auto test and calibration. Ran normal cycle. Op test ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not working again, confirmed, unit needs new user interface and harness ; ordrng 1 WD21X25728 (Ui) and 1 WD21X10545 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 15 degrees, freezer section temperature at-20 degrees, installed new control, advised customer to monitor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma Heights, OH 44130
Marie V
Job Details: 06/08/2022
Replaced all parts. Calibrated unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brecksville, OH 44141
Manny
Job Details: 06/08/2022
"Replaced gear case ran diagnostics cycle and calibration, opt test ok"