Near Maple Heights, OH 44137
Brian M
Job Details: 10/28/2020
RANGE AMANA AGR5630BDB1 Cc unit not pre heating Ran test bake to 350 No issue found Could not duplicate a non heating issue
Near Maple Heights, OH 44137
Brian M
Job Details: 10/28/2020
DRYER WHIRLPOOL WED7500GC0 Installed catch OP Test Ok
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/28/2020
REFRIGERATOR FRIGIDAIRE FSC23LR5JM2 Installed defrost heater and defrost thermostat. Advised customer to allow 24 hrs for unit to return to desired cooling. Op test good.
Near Lyndhurst, OH 44124
Brian M
Job Details: 10/28/2020
REFRIGERATOR GE GSS23QGTAWW "Cc unit not cooling Found defrost heater open Needs heater assembly ; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (shipping and handling) from stock"
Near Fairview Park, OH 44126
Corina B
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 4.24oz r134a, unit cooling, pressures good, op test ok"
Near University Heights, OH 44118
Joe O
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed harness. Found gaskets are torn. Needs ff doors. Gaskets show not serviceable. Office to reschedule; ordrng 1 W10815686 (dor-fip bl) and 1 W10815694 (dor-fip bl)
Near Pepper Pike, OH 44124
Jason N
Job Details: 10/28/2020
COOKTOP ELE JENN-AIR JED8430BDB18 "Installed listed parts, element test good, downdraft fan test good. Forgot to order fan knob. Customer can install fan control knob himself. ; ordrng 1 WP7739P122-60 (knob- fan)"
Near Cleveland, OH 44107
Dan H
Job Details: 10/28/2020
DRYER WHIRLPOOL CEM2743BQ0 "Customer complaint that unit is not heating and making a loud noise, confirmed, found blower wheel packed with lint, found element open, element is receiving 240vac, unit needs blower wheel cleaned and element , called number attached was told I have t
Near Cleveland, OH 44111
Dan H
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not making ice, found ice maker tray thermistor open, found harness split where it gos into door, unit needs new freezer section door; ordrng 1 LW11202405 (Door)"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/28/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 Cc: leaking from ice makerFound ice maker fill tube extension fell off fill tube. Needs ice maker install kit(for fill tube extension); ordrng 1 1129313 (ice maker kit comp.)
Near Avon, OH 44011
Gabriel P
Job Details: 10/28/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Turn motor not rotating ordering parts ; ordrng 1 W10642989 (motor-turn) and 1 W11245707 (support)
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Cc unit still intermittently not coolingCustomer stated unit will stay at temps on freezer (set at 0) for a week plus, the. Freezer will jump up to 30-45 degrees and stays there. Customer will unplug unit for awhile and plug back in and return to normal
Near Parma, OH 44130
Dan H
Job Details: 10/28/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint of noise , ran test cycle, no unusual noises heard, unit is leaning to the right, leveled, unit is operating as designed"
Near Willoughby, OH 44094
Jeff M
Job Details: 10/28/2020
FREEZER WHIRLPOOL WZF56R16DW04 Unit is still shutting down randomly needs a new control board; ordrng 1 W11252453 (contrl-box)
Near Columbia Township, OH 44028
David R
Job Details: 10/28/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint unit was giving F6E2 error code, they called Maytag, Maytag told them to unplug it for a couple of mins then try again, ever since then unit has been working fine, still wanted to get looked at. Error code is a miscommunication code AC
Near Strongsville, OH 44136
David R
Job Details: 10/28/2020
REFRIGERATOR AMANA AFD2535DEB5 "Cc unit not cooling properly, frost building up in back FZ on cover. Went through tech sheet, hooked unit up to killawatt meter. Put into forced defrost. Control not sending 120 down to defrost circuit. Checked bi meter. Checking way up out of range. Ord
Near Cleveland, OH 44102
Dan H
Job Details: 10/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ "Customer complaint that unit is not draining, confirmed, found impeller broken off of drain pump , unit needs new drain pump, installed new drain pump, op test good ; used 1 W10876537 (Drain pump) from stock"
Near Cleveland, OH 44104
Joe O
Job Details: 10/28/2020
REFRIGERATOR MAYTAG MRT118FFFH05 Cc: growling noiseCould not duplicate noise. Advised customer to try getting a video if it happens again. Unit functioning as designed. Op test ok
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRFF302ESS00 "Cc: not coolingFound temps in both sections at 73 degrees. Found unit pulling .5 amps. Found unit in a 18 in vac. Found no ui dye. Charged unit with nitrogen. Sprayed down all accessible lines and connections with soap solution. Could not locate leak. Ca
Near Thompson, OH 44086
Jeff M
Job Details: 10/28/2020
WASHER MAYTAG MVWB765FW3 Per id parts I called the customer and reschedule them; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Strongsville, OH 44136
Corey L.
Job Details: 10/28/2020
MICROWAVE WHIRLPOOL WML35011KS0 "Installed power cord, tested, unit not heating, found magnetron failed, magnetron damaged, reordering mag; ordrng 1 W11334527 (MAG)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace parts,and level fridge opt test ok"
Near Euclid, OH 44132
Joe O
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: frost build up in freezer, not cooling ff sectionFound unit is over stocked in freezer section. Advised customer on loading. Found ff door gasket not sealing correctly. Found gasket is ripped and will not seal. Ff Door needs raised. Needs plastic was
Near Jefferson, OH 44047
Jeff M
Job Details: 10/28/2020
RANGE MAYTAG MGT8800FZ00 Customer had a unit converted to propane and the gas valves were never adjusted. Op tested good
Near Westlake, OH 44145
Gabriel P
Job Details: 10/28/2020
REFRIGERATOR KENMORE 106.5113321 "Replace parts and steam ice again,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found deli board not working at all and evaporator ice up found service pointer on issue unit having theres been new control update and ui ordering parts needed ; ordrng 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 W11330971 (UI) and 1 WPW1
Near Brecksville, OH 44141
David R
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced parts. Leveled unit out as much as possible as it can go. Op test ok
Near Cleveland, OH 44102
Corina B
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW7500GC2 Replaced the ui and control. Brought core back for return. Ran a calibration. Optest ok
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 10/28/2020
RANGE WHIRLPOOL WFG505M0BB2 "Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good"
Near Cleveland, OH 44102
Corina B
Job Details: 10/28/2020
WASHER WHIRLPOOL WFW6620HW0 Replaced the stator. Ran a quick wash. Optest ok.
Near Sheffield Township, OH 44004
Jeff M
Job Details: 10/28/2020
WASHER MAYTAG MVWB835DW3 The gear case needs to be replaced the bearings are extremely loud. ; ordrng 1 W11455453 (GEAR CASE )
Near Cleveland, OH 44113
Corina B
Job Details: 10/28/2020
DISHWASHER KITCHENAID KDFE104HPS0 CC that the gasket keeps falling out. Replaced the rails. Flipped the adjusters. Re-leveled he unit. The top rack keeps hitting the gasket. Called t/l T/J body of unit can be twisted. Will need a new tub. ; ordrng 1 WPW10681507 (Tub)
Near Painesville, OH 44077
Jason N
Job Details: 10/28/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Installed control board. Ran wash test and cancel drain. Op test good.
Near North Ridgeville, OH 44039
David R
Job Details: 10/28/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc not draining. Tub full of water. Went through steps, drain pump is good. Found drain hose clogged up. Removed debris tested, unit drained correctly. Op test ok"
Near Strongsville, OH 44149
Corey L.
Job Details: 10/28/2020
WALL OVEN KITCHENAID KEBU208SSS03 "Customer complaint water leaking from front left of bottom oven, customer had pitcher 1/4 full catching water dripping out, dust lined the bottom cover, water coming from outside the unit, could have created an issue with water supply connection since it
Near Mentor, OH 44060
Brian M
Job Details: 10/28/2020
REFRIGERATOR MAYTAG MFI2568AEB "Cc unit not cooling Found compressor running and to be hot no frost pattern Needs sealed system repair Customer stated he did not want the repair but helped him take doors off so he could move it out ; ordrng 1 W10160407 (compressor) and 1 12002730 (eva
Near Edgewood, OH 44004
Jeff M
Job Details: 10/28/2020
WASHER WHIRLPOOL MVWB765FW3 Installed new part unit Inconclusive the power cord is damaged cannot test; ordrng 1 W10859955 (power cord)
Near Concord Township, OH 44060
Joe O
Job Details: 10/28/2020
DRYER WHIRLPOOL WED4815EW1 Cc: not heatingWhile testing power unit shorted out meter lead. And all half house power went out. Spoke with BJ. checked all breakers. Only half the power to the house power is working. He stated to have the customer contact the electric company and we w
Near Madison, OH 44057
Jeff M
Job Details: 10/28/2020
DRYER WHIRLPOOL WED8000BW0 "Find the idler pulley squeaking dryer also needs to be cleaned fire hazard; ordrng 1 WPW10547292 (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"
Near South Euclid, OH 44121
Dan H
Job Details: 10/28/2020
WASHER GE WPSR3100W1WW "Customer complaint that unit is not spinning, confirmed, found hub broken(see pic), unit needs new hub; ordrng 1 WH45X10027 (Hub), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Jason N
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc unit has water pooling in front of unitFound evap drain iced over, ice sheet in bottom of freezer. Cleared ice from freezer, steamed evap drain hole. Good flow through. Op test good."
Near Parma, OH 44129
Jason N
Job Details: 10/27/2020
WASHER MAYTAG MVWC465HW2 "Cc unit not advancing cycles.Connected unit to power, water. Unit went into drain mode. Canceled drain mode. Ran diagnostics, found code f8e1 for long fill/no fill and f0e5 for off balance load. Ran auto test and calibration. All functions passed. Op tes
Near Lyndhurst, OH 44124
Corey L.
Job Details: 10/27/2020
DRYER WHIRLPOOL LGN2000KQ1 "Customer complaint clothing smells like chemicals, unit in utility room with paint and paint trays appearing to have recently painted, advised smells in the home are amplified with the heat from your dryer, customer stated they were using polyurethane to
Near Cleveland, OH 44124
Corey L.
Job Details: 10/27/2020
FREEZER FRIGIDAIRE FFU21F5HWV "Customer complaint frz door alarm would go on but door seems shut, took short video of light shutting down when door is closed lightly, light shuts of, temp was 4, unable to duplicate the issue, unit is operating as designed"
Near Cleveland, OH 44105
Jason N
Job Details: 10/27/2020
WALL OVEN JENN-AIR JJW9530DDS "Cc unit not powering onChecked power in to control board at P1, L and N good at 121v, unit not responding. Unit needs control board. Part not showing in stock. Office to contact customer for return date.; ordrng 1 WP74009716 (cntrl-elec)"
Near Brooklyn Heights, OH 44131
Jason N
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not filling correctly.Customer stated installers hooked up unit, and told them that the water valve was bad and need replaced. Found inlet water valve housing cracked, leaking water. Unit needs inlet water valve.; ordrng 1 WPW10327249 (water inta
Near Chardon, OH 44024
Jeff M
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KRSF705HBS00 Installed new part unit tested good
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01 The door just needed shimmed ashamed the door unit tested good
Near Cleveland, OH 44111
Dan H
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Installed new valve, op test good"
Near Gates Mills, OH 44040
Joe O
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW7500GW2 Installed control and ui. Ran auto test and calibration. Op test ok
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 10/27/2020
STACK W/D FRIGIDAIRE FFLE3900UW0 I called Frigidaire tech line because after install the new board the dryer work but the washer did not it had a lock error I tested the lock a test of the wiring harness everything tested good needs a new control board the one that was sent was bad I cal
Near Lorain, OH 44052
Corina B
Job Details: 10/27/2020
WASHER WHIRLPOOL RTW4516FW2 "CC that the unit will not fill. Found the drain hose is shoved into the drain hole with no air gap. Removed the drain hose put an air gap in drain hole. Started a load of of clothes sensed, filled and started to wash. Optest ok"
Near Gates Mills, OH 44040
Jeff M
Job Details: 10/27/2020
MICROWAVE WHIRLPOOL WMH32519CT The unit will work and then not work lights in the fan or not working needs a control board trance former magnetron and capacitor; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (magnetron) and 1 WPW10729328 (cntrl-elec)
Near Avon, OH 44011
Corina B
Job Details: 10/27/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ Replaced the transformer and capacitor. Heated a glass of water. Optest ok.
Near Cleveland, OH 44102
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW6120HC0 "Customer complaint of f0e9 error code and unit is not spinning out clothes, ran diagnostics found f9e9(unknown ), f0e2(over suds), f7e7(motor unable to reach target rpm), f0e5(off balance), and f0e9(off balance pause) error codes, found run capacitor
Near Broadview Heights, OH 44147
David R
Job Details: 10/27/2020
WASHER ROPER RTW4516FW2 "Cc unit not cleaning clothes. Not going through cycle all the way. Checked and had correct 120 from outlet. Went into diagnostics, found F8E1 No fill long fill error code. Checked and valves going into unit were not all the way opened. Corrected, tested,
Near Rocky River, OH 44116
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW5000DW "Customer complaint that unit is not spinning and hot water keeps filling, unit spins, hot water valve is only energized when unit asks for hot water, unit is operating as designed"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc: door was not opening properlyCustomer stated after previous repair the door was hard to open. Advised customer something may have been stuck causing the door to be hard to open. Checked glides. Could not duplicate issue. Unit functioning as designed.
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 10/27/2020
WASHER WHIRLPOOL MVW6230HW0 Gear case is leaking oil. Needs a new case motor belt clutch actuator; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 W11423758 (GEAR CASE )
Near Fairview Park, OH 44126
Dan H
Job Details: 10/27/2020
REFRIGERATOR IKEA IX5BBEXDS00 "Customer complaint at unit is not making ice, confirmed, ice maker did not cycle, ice maker is receiving 120vac, installed new ice maker, op test good ; used 1 4317943 (Ice maker) from stock"
Near Seven Hills, OH 44131
Jason N
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Cc unit doors not leveled.Ran entitlement for purchase date, under yrAdjusted door leveling using front leveling feet, customer satisfied. Op test good."
Near Moreland Hills, OH 44022
Corey L.
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KBFN402ESS01 "Installed parts listed, op test good"
Near Westlake, OH 44145
Dan H
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Installed new user interface, drain pan and drain tube, op test good"
Near North Royalton, OH 44133
David R
Job Details: 10/27/2020
REFRIGERATOR GE DFE28JMKBES "Cc not cool. Compressor and fans running. Twin cool. Checked temps 70* both compartments. Found compressor running a little hot, condenser fan is good. Looks like someone already preformed a sealed system on unit. No UV filter drier. Sealed system leak.
Near Reminderville, OH 44202
Jason N
Job Details: 10/27/2020
OTR MICROWAVE MAYTAG MMV1174FW3 Cc unit door trim crackedConfirmed door trim cracked on bottom on unit door. Replaced door using customer supplied pre Is part. Op test good.
Near Auburn Township, OH 44023
Jason N
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Cc unit not coolingCustomer stated husband worked on it, then it was good for a week, now it’s back to not cooling again. Temps in ff at 60, freezer at 35. Found evap frosted over. Ran diagnostics, thermistors checked good, evap fan functions test good,
Near North Ridgeville, OH 44039
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW8000DW5 "Installed new control and user interface , op test good"
Near Lorain, OH 44053
Corina B
Job Details: 10/27/2020
WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking. Found a tear in the bellow. Replaced the bellow. Started a cycle. Optest ok.
Near North Royalton, OH 44133
David R
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced invertor. Compressor kicked right on, unit started to cool. Condenser motor not running. Getting 120 from control. Tested motor, open. Ordering motor; ordrng 1 W11127829 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
Corina B
Job Details: 10/27/2020
DRYER GE DCVH660EH0WW "CC that there is a noise when running and a piece of felt fell off. Found the bearings and the felt worn. Will need new bearings and he felt. Pd sc with other program. ; ordrng 1 WE09X27634 (Felt) and 2 WE1M504 (Bearings)s and 2 WE1M1067 (Bearings)s, use
Near Bainbridge Township, OH 44023
Jason N
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit leaking yellow dust.Customer stated they noticed yellow dust along the side of the unit, and then pulled it out and found more behind the unit, on the back of the unit and on the floor. They cleaned it up and called for service. Pulled unit out,
Near North Ridgeville, OH 44039
Corina B
Job Details: 10/27/2020
DRYER WHIRLPOOL WED8000DW4 "Replaced the wire harness. F4e1 heater relay. Checked the connections, good. Checked the fuses and heater, good. Will heat in diag. Will need a main control; ordrng 1 W11133021 (Control)"
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 10/27/2020
DISHWASHER KITCHENAID KDTM804ESS2 The units adjuster are broken and the left link failed ; ordrng 1 8194001 (LINKS) and 1 WPW10546503 (adjuster)
Near Olmsted Township, OH 44138
Corina B
Job Details: 10/27/2020
DRYER MAYTAG MED6200KW0 CC that the unit does not heat and it smells. Found the red wire on the black and the black wire on the red. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the inside and the vent clear. Could not find
Near North Ridgeville, OH 44039
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint that unit is leaking and shaking, found evidence of water leaking from dispenser, unit needs new dispenser per service pointer W11481731, dispenser has been ordered and is back ordered, advised customer that the office will reach out
Near Kent, OH 44240
Brian M
Job Details: 10/27/2020
SXS REFRIGERATOR WHIRLPOOL ED2FHEXVT01 Installed bracket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Olmsted Falls, OH 44138
Dan H
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Customer complaint that the door hinge is broken, confirmed, unit needs new right hinge; ordrng 1 WP2182181 (Thimble) and 1 W10901047 (Hinge)"
Near Olmsted Falls, OH 44138
Dan H
Job Details: 10/27/2020
DRYER KENMORE 110.6120201 "Customer complaint that unit is not heating on timed dry cycle, confirmed, found timer contacts c-h open and timer contacts c-a also open, unit needs new timer, customer does not want repair at this time ; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (s
Near Brimfield Township, OH 44240
Brian M
Job Details: 10/27/2020
DRYER WHIRLPOOL WED7120HW2 Replaced control and UI OP Test Ok
Near Newburgh Heights, OH 44105
Corina B
Job Details: 10/27/2020
RANGE WHIRLPOOL WFC310S0ES0 Replaced the switches. Optest ok
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW5105HW0 "Replaced control, calibrated, op test good"
Near Cleveland, OH 44120
Joe O
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Cc: not filling, soap just sitting in the bottom of unitFound unit is filling, but not washing. Found loose connection at control to sump assembly. Reinserted connection. Ran test cycle. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details: 10/27/2020
REFRIGERATOR GE GSH25JSDBSS "Cc unit leaking from freezer Found icemaker to be leaking when filling up Needs icemaker ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"
Near Jefferson, OH 44047
Jeff M
Job Details: 10/27/2020
RANGE WHIRLPOOL WFE525S0HT1 Power cord and wiring harness is damaged also needs a control board; ordrng 1 PT500L (cord-power) and 1 W11316354 (cntrl-elec) and 1 W11449104 (HARNESS )
Near Strongsville, OH 44149
Corey L.
Job Details: 10/27/2020
DRYER WHIRLPOOL WGD5620HW1 "Customer complaint door is squeaky when opening and shutting, confirmed, squeaking coming from hinge pivot points, added a little grease and worked it in, no change, advised customer there may not be much we can do about the noise but can try to replace
Near Broadview Heights, OH 44147
David R
Job Details: 10/27/2020
DRYER WHIRLPOOL MEDX655DW1 "Replaced timer. Put at 30 mins on timed dry. Watched time go down, good. Op test ok."
Near Grafton, OH 44044
David R
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc of noise, clicking noise was happening for a while and then out of no where stopped making noise, made it in spin. Ran unit diagnostics, no error codes. Ran through diagnostics. All components working. Looked underneath unit, no dings of spillage. Uni
Near Cleveland Heights, OH 44106
Joe O
Job Details: 10/27/2020
REFRIGERATOR GE PFSS5NJWASS "Cc: intermittently not coolingCustomer states unit will get down to temp at night, then throughout the day will temps will raise. Found temps in unit at 48 degrees in ff section and 50 degrees in freezer. Found compressor not running. Found inverter is r
Near Saybrook Township, OH 44004
Jeff M
Job Details: 10/27/2020
REFRIGERATOR MAYTAG MFF2558VEM5 Found the drain kit was frozen installed truck stock unit tested good whirlpool covers the cost of the part; used 1 W10619951 (TUBE-DRAIN) from stock
Near Columbia Township, OH 44028
Corey L.
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL KRSC703HBS00 "Customer complaint frz temp jumping from -3 up to like 5 and back down and fridge got up to 53, temps were 43ff and -1 frz, advised customer the frz compartment will go through defrost cycles resulting in a slight temperature swing, found ff evap frozen
Near Middlefield, OH 44062
Joe O
Job Details: 10/27/2020
WASHER MAYTAG MVWB765FW4 "Cc: leaking from dispenserFound error codes f3e2(I let water temp fault), f0e4(spin limited by water temp). Found water lines are connected correctly. Found thermistor reading out of range. Needs water valve. Replaced water valve. Ran auto test and calib
Near Kirtland, OH 44094
Jason N
Job Details: 10/27/2020
DISHWASHER KENMORE 665.12783K310 "Ran diagnostics, found codes 8-4 for drain pump electrical problem, 6-4 for float switch open. Ran diagnostics cycle, unit not draining at the end. Pulled drain pump, found plastic debris stuck in impeller. Ran wash test and then cancel drain, unit not d
Near Cleveland, OH 44109
Corey L.
Job Details: 10/27/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint of several small dents on backsplash, confirmed small dents seen on console, replaced with part sent, popped out dent on left side panel as well"
Near North Royalton, OH 44133
David R
Job Details: 10/27/2020
DRYER SAMSUNG DV405ETPASU/AA "Water damage was due to hose coming out stand alone pipe or stand alone pipe broke behind dryer, water went all over floor and a lot of water went into bottom of dryer, per what customer said. After that heater is not turning on. Found open heater and te
Near Trumbull Township, OH 44084
Jason N
Job Details: 10/27/2020
RANGE KENMORE 790.9280302 "Cc unit oven not heatingCustomer stated neither bake or broil will turn on. Checked power into unit, good at 233v. Ran bake test and broil test, missing L from double relay to both elements. Unit needs control board. Customer not repairing, estimate only
Near Concord Township, OH 44077
Joe O
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc: not cooling properly in ff sectionFound temps in ff section at 56 degrees, and freezer at 7 degrees. Ohmed out thermistors, and defrost circuit. All checked good. Spoke with BJ, Found both ff door gaskets torn, allowing a lot of warm air in. BJ state
Near Madison, OH 44057
Joe O
Job Details: 10/27/2020
FREEZER UPRIGHT KENMORE 253.2204241 "Cc: not cooling, not doing anythingFound temps at 42 degrees. Found compressor not running. Found defrost timer stuck on defrost, not cycling. Needs defrost timer; ordrng 1 5304518034 (TIMER2841), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven not working but cooktop burners work, confirmed electric range, control dead, burners heat, unit needs control W11295998"
Near Walton Hills, OH 44146
Corey L.
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Customer complaint dw not draining out, found drain failed, getting proper power, unit needs drain pump; ordrng 1 WPW10531320 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Brooklyn, OH 44144
Gabriel P
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Compressor is reading to high on wattage and amperage 849 also there’s no frost on evaporator temperatures are in 67 degrees will order compressor,evaporator and two filter dryer ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW1