Service History 92 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Oakwood Village, OH 44146

Joe O

Job Details: 06/08/2023

"Installed valve. Tested. Found extremely low pressure. Bladder still frozen. Pulled water line from rear of unit. Found extremely low pressure from house. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Advised customer will need plumber."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV01

Near Elyria, OH 44035

David R

Job Details: 06/08/2023

"Cc unit not cooling, FF not cooling but FZ good. Looked in FZ, items froze but back wall is covered in Frost. Main control not sending 120. Heater 30 ohms. Replace main control and defrost thermostat at same time. Steam all ice. ; ordrng 1 WPW10503278 (Main control) and 1 W11260592 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Westlake, OH 44145

Angel

Job Details: 06/08/2023

"Cc that unit stopped working and was just clicking and she tried turning off unit at the breaker than clicked it back on but nothing worked, after some time unit started working again as should. Verified temps and freezer was at 2* and ff section at 38*. Ran diagnostics to run compressor and fans to see if anything would happen and everything sounds perfect."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW04

Near Highland Heights, OH 44143

Jason N

Job Details: 06/08/2023

"Cc unit door handles not evenFound door handles on freezer and ff doors are approximately an inch off, no adjustment can be made to even up handles. Based on model information, right door seems to be the door that was drilled incorrectly for handle. Ordering right ff door. Advised customer to allow 4-6 weeks for door to be delivered and to call office when door arrives to schedule install. ; ordrng 1 LW10912118 (Door-fip)"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Garfield Heights, OH 44125

Bill

Job Details: 06/08/2023

Cc odd noise when trying to start unit. Confirmed cc started unit found it in flood mode. Reset unit tested unit. opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brook Park, OH 44142

David R

Job Details: 06/08/2023

"Cc unit UI keeps flashing and cutting off and defrosting unit. Checked under drawer UI, good no water or disconnected wires. Called techline. Techline had me unplug Deli control. If unit stays working, order and replace deli control WPW10503833. If unit keeps acting up, replaced main control Will call back in a couple days and let us know what they want to do."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Beachwood, OH 44122

Corina B

Job Details: 06/08/2023

Replaced the adjusters. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Westlake, OH 44145

Angel

Job Details: 06/08/2023

"Cc that unit is making a sound when starting unit but only some times. Confirmed cc, sound is drain pump sounds like its going out also found gear case starting to leak oil, customer decided just to keep using unit as is and whenever it goes buy new. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Shaker Heights, OH 44120

Joe O

Job Details: 06/08/2023

Cc: not cooling properlyFound temps at 32 in freezer and 62 in ff section. Found unit has defective control. Manufacturers date on machine shows under 1 year. ; ordrng 1 W11546609 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDW01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/08/2023

Cc no ice Found ice level sensor giving optics faulty error Parts are NLA ; ordrng 1 W10290822 (divider) and 1 W10194086 (spacer)

We serviced a

GE DISHWASHER

Model CDT725SSF7SS

Near Highland Heights, OH 44143

Jason N

Job Details: 06/08/2023

Installed drain pump. Ran wash test then canceled to drain. Unit drained out. Op test good.

We serviced a

GE DRYER

Model GTDP740GD0WW

Near Westlake, OH 44145

Angel

Job Details: 06/08/2023

"Cc that unit is not heating at all and she found vent outside completely clogged up. Took apart unit and found igniter shorted will need igniter replaced, gave customer estimate and decided not to continue with repair she stated she will just buy new. ; ordrng 1 WE4M449 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WALL OVEN

Model 790.4028341

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/08/2023

Cc unit not heating Found to have open high limit thermostat Advised on replacement ; ordrng 1 318578506 (thermostat) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Shaker Heights, OH 44122

Joe O

Job Details: 06/08/2023

Cc: vibration noiseFound noise coming from evap cover. Removed and reseated evap cover. Noise went away. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADW0

Near University Heights, OH 44118

Joe O

Job Details: 06/08/2023

Cc: not washing properlyFiund mold build up inside unit. Found error codes f6e6(cool water). Found spray arms are functioning. Unit has good pressure. Advised customer to run a empty cycle with dishwasher clearer. Advised to run hot water at the sink prior to starting unit. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW0

Near Highland Heights, OH 44143

Jason N

Job Details: 06/08/2023

"Cc unit stopping in mid cycle, water not drainedCustomer showed pop, under yr.Ran diagnostics, found code 5-1 for door switch/door stuck open. Found door not closing properly and latching. Install of unit is causing tub to warp. Uninstalled unit and reinstalled correctly to prevent tub/door warp. Door closing and latching with a good positive engagement. Ran wash test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB02

Near Cleveland, OH 44111

David R

Job Details: 06/08/2023

"Cc unit is Freezing at bottom section. Cannot get an accurate temp because the unit has been unplugged over a day. Plugged in. Following tech sheet. No proper DC voltage from control. Will need control and thermistor, replaced at same time.; ordrng 1 W11353813 (Control) and 1 W11438736 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE05

Near Cleveland, OH 44105

Bill

Job Details: 06/08/2023

"Cc fidge not cooling, confirmed cc temp 48. Opened freezer temp 3 could hear fan running. Freezer completely packed, had customer remove all the food and pulled back panel. Evap fan running, good frost pattern. Explained to the customer that the freezer needed to breathe. Felt the vent in the fresh food section, could feel cold air moving into ff. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland, OH 44109

David R

Job Details: 06/08/2023

Cc just delivered and doors not even. Adjusted right door. At top and bottom. Good. Let customer know to use Vaseline or cooling spray on drawers to help easy movement. Good. Op Test Ok.

We serviced a

GE RANGE

Model JGB660SEJ4SS

Near Richmond Heights, OH 44143

Joe O

Job Details: 06/08/2023

"Cc: gas smell then loud popFound igniter only pulling 2.5 amps. Needs igniter. Replaced igniter. Tested. Op test ok1 igniter broken. ; used 1 12400035 (IGNITER), and 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Highland Heights, OH 44143

Jason N

Job Details: 06/08/2023

"Cc unit leaking water from underneath Inspected unit for source of water. Pulled unit out and found water dripping from inlet valve. Valve housing is cracked, valve will need replaced. ; ordrng 1 WPW10238100 (Inlet valve)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Streetsboro, OH 44241

Brian M

Job Details: 06/08/2023

Customer had concerns about how the deep water works Her concern is that unit does not use enough water

We serviced a

AMANA DRYER

Model NGD4655EW1

Near Euclid, OH 44123

Joe O

Job Details: 06/08/2023

Cc: not heatingFound thermal fuse open. Needs thermal fuse; ordrng 1 WP3392519 (thermal fuse)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, OH 44137

Bill

Job Details: 06/08/2023

"Cc banging and squeaking during spin, verified cc ran unit in diagnostics spin cycle. Could hear the belt squealing, tub started to bang against the cabinet walls. Opened unit and pressed down on the tube and found dampers are worn out. Ordered dampers.; ordrng 1 W11130362 (Damper)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 06/08/2023

"Replaced both hinges. Tested, good, Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model wfw8620hc2

Near Aurora, OH 44202

Brian M

Job Details: 06/08/2023

"Cc unit glitching out when using steam option Ran test cycle could not duplicate but suspect possible issues with control or ui, no stored error codes Also found leak coming from dispenser Advised on controls and dispenser ; ordrng 1 W11327395 (cntrl-elec) and 1 W11524105 (Dispenser) and 1 W11439664 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830IM00

Near Strongsville, OH 44149

Marie V

Job Details: 06/08/2023

Replaced panel. Connected to WiFi. Tested oven. No error codes. Op test okNo core for return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Conneaut, OH 44030

Dan H

Job Details: 06/08/2023

"Customer complaint that unit is not making ice, freezer section temperature at 33 degrees, fresh food section temperature at 53 degrees, Partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W11546692 (Evaporator) and 1 W11504449 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Aurora, OH 44202

Corina B

Job Details: 06/08/2023

Replaced the door. Tested the water. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GFE28HMHCES

Near Ashtabula, OH 44004

Dan H

Job Details: 06/08/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X35205 (Ff fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Cleveland, OH 44113

Angel

Job Details: 06/08/2023

Cc that unit just beeps wont start. Verified and found it will need latch replaced. Replaced latch tested unit opt test good. ; ordrng 1 W10810403 (Latch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Aurora, OH 44202

Corina B

Job Details: 06/08/2023

"CC that the unit was leaking, the gasket was half pulled out. Did use the dishwasher with no leaks. Confirmed. Starts a cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Mayfield Heights, OH 44124

Jason N

Job Details: 06/08/2023

"Cc unit lights not working Customer stated the freezer light stopped working after she noticed frost buildup in freezer section, frost has since dissipated and has not returned. Checked freezer door gasket for proper seal, checks good. Found freezer light switch frozen up in place. Freed switch, light now working in freezer. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Dan H

Job Details: 06/08/2023

"Customer complaint that unit skips from sensing to done, confirmed, motor just hums, capacitor micro farad reading is too low, installed new capacitor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Cleveland, OH 44128

Corina B

Job Details: 06/08/2023

"CC that the unit will not spin and clothes are wet. Confirmed. Basket was seized. Ran diag F7e6 MOTOR FAULT f7e1 BASKET SPEED FAULT, f7e7 MOTOR UNABLE TO REACH TARGET RPM. Started a manual spin and agitate. Found the hub is worn and the Gearcase bearing are worn. The tub ring is broken. Will need a new Gearcase, hub and tub ring. Cust does not want to repair ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (Hub) and 1 WPW10215146 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRM00

Near Cleveland, OH 44120

Corina B

Job Details: 06/08/2023

"CC that the freezer is leaking, the drawer does not go back and the handles are loos. Confirmed. Service pointer W11397260A S38253 Duck Bill covers the part. Found the screw on the left side backed out, causing the door to not shut. When replacing the drain tube found the condenser fan not running. Will need a new fan. Rather drain tube from surplus t/s. ; ordrng 1 W11177620 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11190084 (Drain tube) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Bedford, OH 44146

Bill

Job Details: 06/08/2023

"Cc banging during spin, grinding sound during spin. Confirmed cc on grinding sound, could not confirm banging during spin. Pulled unit out and tipped up, found belt cover to be off and worn down from pulley. Aka grinding sound. Suspect that being the cover was wedged between pulley and floor, hangers could not do there job. Reattached cover to unit. Ordered new cam, belt, and cover; ordrng 1 W11409708 (Cover) and 1 W11239857 (Belt) and 1 W10721967 (Splutch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Wickliffe, OH 44092

Joe O

Job Details: 06/08/2023

Installed led module and evap fan assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Strongsville, OH 44149

David R

Job Details: 06/08/2023

Replaced controls and door switch. Good. Op Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44113

Corina B

Job Details: 06/08/2023

CC that a yeti lid fell on the heater and caught fire. Confirmed. Found plastic still melted on the element. Picked off the plastic ran a diag. The heating element is still smoking. Called safety Cody file; ordrng 1 W10703867 (Heater)

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LM00

Near Aurora, OH 44202

Brian M

Job Details: 06/08/2023

Cc door not closing properly Found service bulletin about using the correct rail spacers Moved unit out found spacers not installed. Spacers are supposed to be installed prior to installation of microwave and require parts to be screwed into cabinet. The design space on this cabinet does not allow space for added hardware This will require installers to fix and install properly ; ordrng 1 W11312201 (Trim) and 2 W10420960 (support)s and 1 W11394925 (Hardware)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near Columbia Station, OH 44028

David R

Job Details: 06/08/2023

"Cc of noise, but when she applies a little pressure to door (push in) the noise will dampen or stop. Ordering door and door switches, also tighten screws as well. ; ordrng 1 W11173813 (Door) and 1 W11551761 (Interlock) and 1 W11551558 (Interlock top)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44149

David R

Job Details: 06/08/2023

Replaced door seal. Removed water from tray. Told customer to let cycle run through to remove built up suds. Unit is good. Op Test Ok.

We serviced a

GE REFRIGERATOR

Model CYE22TSHSSS

Near Cleveland Heights, OH 44106

Jason N

Job Details: 06/08/2023

Installed evaporator cover assembly. Airflow restored to ff section. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near East Cleveland, OH 44112

Jason N

Job Details: 06/08/2023

Installed filter housing. Op test good.

We serviced a

GE STACK W/D

Model GUD27ESPM1DG

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/08/2023

"Cc: not advancing in cycleFound unit not draining. Drain pump surging, receiving proper power. Needs drain pumpCustomer does not want to repair at this time ; ordrng 1 WH23X10040 (pump drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD9750WW1

Near Painesville, OH 44077

Jason N

Job Details: 06/08/2023

"Cc unit fault code f70Ran diagnostics, confirmed fault code f70 for UI to ACU communication fault. Customer states the display will randomly glitch due into the cycle. Checked connections from main control to UI, all checked good. Unit will need UI replaced. Part (W10288016) is discontinued, unable to repair."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ1

Near Columbia Station, OH 44028

David R

Job Details: 06/08/2023

"Replaced door, bottom, case. Tested. Good. Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 06/08/2023

"Cc of unit still not heating. Tested unit, no heat, found same fuse open. Cut off fuse. Removed vent and ran unit. Cycles on and off on 180* to 120*. Advice to have vent cleaned. Cust will call us back if she wants to continue. Cust maybe will buy new. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bay Village, OH 44140

Marie V

Job Details: 06/08/2023

"Cc that unit makes a very loud noise while spinning at the end of the cycle. Ran diag no error codes. Tested unit on high speed spin, tilted unit and found cam has been grinding, and when removing found oil on it, ordering cam, belt, shifter, gearcase and washplate. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 W11481722 (Shifter) and 1 W11397111 (Washplate)"

We serviced a

JENN-AIR RANGE

Model JES1450FB0

Near Oberlin, OH 44074

Angel

Job Details: 06/08/2023

Replaced bake element tested oven by preheating it to 350* opt test good.

We serviced a

KENMORE WASHER

Model 110.25132411

Near Mentor, OH 44060

Dan H

Job Details: 06/08/2023

"Customer complaint of oil smell, not draining, and staining clothes, found wash plate stripped, found gearoil leaking from gearcase, unit needs new gearcase and wash plate, customer does not want repair ; ordrng 1 W10752285 (Wash plate) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.72383411

Near Bay Village, OH 44140

Marie V

Job Details: 06/08/2023

"Cc that the freezer is making a noise and the ice is not making properly. Took temps it was 10* close to wall and 20s* in freezer and fresh food section at 51*. Ran step 3 shows bimetal open. Took cover off and verify bimetal shows 23 kohms. Unit will need new sensor and control. Cust will not fix. ; ordrng 1 W11032800 (Bimetal harness) and 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 06/08/2023

Replaced heating element. Preheated oven. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, OH 44139

Bill

Job Details: 06/08/2023

"Cc unit still not cooling, confirmed cc removed 17 and 37 suspect sealed system issue. Hooked up gauges found low side in 12 in vac, high side at 50. Suspected low side leak. Gave estimate for sealed system repair, customer does not want to continue repairs.; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evap) and 1 WPW10143759 (Filter dryer)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near South Amherst, OH 44001

Angel

Job Details: 06/08/2023

"Cc that unit was not starting. Asked customer to show me what she was doing so I can see if it was right and she was not. This washer you have to turn it on first than hold the start button until all the lights turn on and than it locks and starts, so I demonstrated her how to do it. unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 06/08/2023

"Installed new burner valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Elyria, OH 44035

Angel

Job Details: 06/08/2023

Cc that unit was going off balance. Verified unit and its leveled out pretty good tested a spin in diagnostics and was not banging around than I asked customer if she had some clothes we could use to test it on a drain/spin to see what it would do with the clothes evenly arranged around the basket and it worked perfectly. Explained to customer that this unit you have to have the clothes evenly arranged around the basket because if not it will go off balance and bang all around. Showed customer how to arrange the clothes and what to avoid unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44115

Corina B

Job Details: 06/08/2023

"Replaced the ui, control and led light. Opt test ok. Office to reschedule when door arrives. Brought cores back for return; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MGDE900VW0

Near Perry, OH 44081

Dan H

Job Details: 06/08/2023

"Customer complaint that drum is slipping or loose, found belt frayed, rollers are starting to wear, unit needs new belt and roller/pulley kit; ordrng 1 WPW10112954 (Belt) and 1 4392067 (Roller kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Perry, OH 44081

Dan H

Job Details: 06/08/2023

"Installed new user interface , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Strongsville, OH 44136

David R

Job Details: 06/07/2023

Replaced heater with harness and thermistor. Tested. Good all components working. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFE510S0AS0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/07/2023

"Cc that the right front burner only has one setting and is high. Confirmed, unit will need infinite switch. ; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/07/2023

Installed gasket OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Avon, OH 44011

Manny

Job Details: 06/07/2023

"Cc unit skipping cycles, verified and found codes F6E3 for ui cannot hear acu, F7E4 for basket re-engagement fault, and F0e7 for load during clean cycle, gearcase making a grinding noise and slide metal ring came off and was grinding on the rotor, unit needs control, motor, clutch and gearcase, ; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor(under 10yrs warranty )) and 1 W11419171 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 06/07/2023

"Cc no ice dispensing, confirmed cc. Changed the switch to the new switch, tested dispenser opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lorain, OH 44053

Angel

Job Details: 06/07/2023

"Cc that the console on the right hand side get hot to the touch and glass gets warm when using. Explained to customer that the glass is going to get hot be suse the oven is in use thats normal and the console gets hot on the right hand side because the vent is right under it and it unavoidable for it to get hot when in use, I still installed insulation on door opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Madison, OH 44057

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS00

Near Beachwood, OH 44122

Corina B

Job Details: 06/07/2023

Replaced the gasket. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL2

Near Painesville, OH 44077

Jason N

Job Details: 06/07/2023

"Installed thermal fuse. Ran wash test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mayfield, OH 44143

Jason N

Job Details: 06/07/2023

"Cc unit water dispense dripping Customer stated after water is dispensed, several drops of water will drip from dispense opening. Replaced inlet valve to ensure water system is closing up properly when water is not being dispensed. Ran gallon of water to purge air from system. Tested water dispense, 1-2 droplets are still falling from dispense housing directly after dispense, no dripping afterwards. Advised customer that this is normal for these models. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/07/2023

Replaced the control. Opt test ok. Brought core back for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Orange, OH 44022

Corina B

Job Details: 06/07/2023

"CC that the ice maker is not working. Confirmed the optic eyes are flashing twice when the door is closed. Will need a new optic eye. Unplugged the optic board. Ice maker cycled. Advised Cust to monitor. If the boards are not needed will pick boards up for return ; ordrng 1 W10757851 (Optic eye), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WCG97US6HS00

Near Aurora, OH 44202

Brian M

Job Details: 06/07/2023

Customer using wrong burner caps Needs caps Customer can install ; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Brecksville, OH 44141

Corina B

Job Details: 06/07/2023

CC that there is a smell of gas when running and a noise when it first starts up. Confirmed. Let dry run on high for 30 minutes. Good blue flame. The gas valve is turning on and off. Opened the door several times no gas smells. Called safety. Noises when starting is the idler pulley. Cust does not want to repair.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ1

Near Broadview Heights, OH 44147

Bill

Job Details: 06/07/2023

"Cc scratched panel, confirmed cc. Changed front panel."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Brecksville, OH 44141

David R

Job Details: 06/07/2023

"Cc unit making loud scraping. Found slider broken and damaged rotor. Rotor surplus and slider from t/s. Replaced. Tested test 51/52. Good. All parts and components good. Op Test Ok.; used 1 W10734521 (SLIDER), and 1 W10915701 ( Rotor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Elyria, OH 44035

Angel

Job Details: 06/07/2023

"Cc that the seals are coming off. Confirmed cc, replaced freezer gasket because it was torn in one corner but also used some adhesive to make sure it would not come off used adhesive for bottom seal as well and recommended customer not to open door for a couple of hours until adhesive drys opt test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Windsor, OH 44099

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not agitating, ran diagnostics no error codes found, motor is just humming, capacitor is reading 13 microfarads, should be 60 microfarads, unit needs new capacitor; ordrng 1 W11227944 (Cap)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, OH 44024

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found broken wire to drain pump, repaired wire, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Manny

Job Details: 06/07/2023

"Cc unit not cooling, verified and evap cover frosted, defrosted and checked component all pass, heater working, found 2 Popsicle In the ice chute, and ice door was open, advise customer to avoid putting any item in the ice chute"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Columbia Station, OH 44028

Angel

Job Details: 06/07/2023

Cc that unit was better but still having issues with igniting sometimes. Replaced ignitor and harness dsi board sent was damaged installed old one again tested unit and it worked perfect it would click once and ignite immediately also made sure ground on outlet was good which it was had customer test it out himself as of now working as should opt test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near North Ridgeville, OH 44039

Manny

Job Details: 06/07/2023

"Cc unit not cooling, verified and found FF evap cover in frost, found service pointer that call for control kit replacement, ordering control, customer paid the difference for the control, and ordering harness, and control kit; ordrng 1 W11087438 (motor-evap harness) and 1 W10862814 (cntrl-elec, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model PTDN600EM0WT

Near Parma, OH 44134

David R

Job Details: 06/07/2023

"Cc noise. Worn pulley and belt. Will need pulley and belt, gave estimate.; ordrng 1 WE03X29897 (Belt) and 1 WE12X83 (Idler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Euclid, OH 44119

Dan H

Job Details: 06/07/2023

"Customer complaint of grinding noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 W11236851 (Air damper)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Parma Heights, OH 44130

Angel

Job Details: 06/07/2023

Cc that unit is making a loud vibrating sound. Showed me a video and it sounds like the condenser vibrating when compressor is on high speed. Tried duplicating sound by going into diagnostics and running compressor but it sounded perfect but from the noise on the video it sounds like the condenser when compressor is running in high speed so placed some foam insulation underneath the condenser to see if it will fix the issue explained to customer and to monitor for now opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near South Euclid, OH 44121

Jason N

Job Details: 06/07/2023

"Cc unit not drying properly Could not access vent outlet, but customer stated a vent outlet cover was just installed from the basement side recently. Pulled vent tube from outlet cover. Found cover was installed incorrectly, flap style, installation was reversed. Correct vent cover installation. Verified good heat and airflow from unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Eastlake, OH 44095

Joe O

Job Details: 06/07/2023

"Recovered refrigerant, installed compressor and Evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near South Euclid, OH 44121

Jason N

Job Details: 06/07/2023

"Cc unit not heating Found power disconnect to unit turned off. Turned on disconnect and checked voltage, found L2 missing. Fuse checked good. Reinstalled fuse and turned disconnect back on. Power now checks good at 243v L to L. Ran dryer op test on timed dry. Unit heating properly. Advised customer of possible loose/inadequate connection in his power disconnect box, he will need an electrician if issues persist. Unit op test good."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near University Heights, OH 44118

Joe O

Job Details: 06/07/2023

Cc: not heatingFound belt snapped. Replaced dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

GE REFRIGERATOR

Model GSH25JSDESS

Near Warrensville Heights, OH 44122

Joe O

Job Details: 06/07/2023

"Cc: intermittently not holding temp in freezer, leaking(ice build up on freezer floorFound temps in freezer at 5 degrees, ff at 42 degrees. Found evap fan is functioning. Found no actual adjustment is changing on temp reading. Control not reading temp correctly. Drain tube plugged. Needs control freezer thermistor, and drain clearedCustomer does not want to repair at this time ; ordrng 1 WR55X11072 (elec cont bd) and 1 WR55X10025 (sensor,temp ff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ5

Near Seven Hills, OH 44131

Corina B

Job Details: 06/07/2023

"Replaced the regulator. Tested, no leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Garfield Heights, OH 44125

Marie V

Job Details: 06/07/2023

"Use nitrogen on unit, found the leak. Called whirlpool techline spoke to ritch. Unit has internal leak, cant be repaired. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

Bill

Job Details: 06/07/2023

"Cc water leaking, confirmed cc ran unit for 5 min water started to dump from front of tub. Pulled front panel off to watch where it was coming from, found water to be over flowing the tub. Checked spray arms, found them to be clogged and the lower to be cracked. Gave estimate to customer for repairs.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (Upper spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Cleveland, OH 44134

David R

Job Details: 06/07/2023

"Replaced control panel, UI display, filters. Called techline, All components working. Tested. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willowick, OH 44095

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not working or draining, unit is flashing f9e1(long drain) error, found wires ripped out of drain pump connection, unit needs new harness , part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Fairview Park, OH 44126

Angel

Job Details: 06/07/2023

Cc that ice maker stopped making ice and the arm was jammed up after they tried fixing it. Tested icemaker it cycled but didnt want to drop arm looks like from them trying to install arm jammed it up replaced ice maker tested again opt test good.; used 1 4317943XXX (XX NO REORDERXXICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Aurora, OH 44202

Brian M

Job Details: 06/07/2023

Installed valve Cycled icemaker OP Test Ok Advised to let run for 3 days for ice to produce and fill bin ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

Bill

Job Details: 06/07/2023

"Cc still leaking, could not confirm. Ran unit for 40 min with front panel off, could not find any leak. Instructed customer to reduce the amount of detergent used."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Parma, OH 44129

Corina B

Job Details: 06/07/2023

CC that the door is coming loose. Confirmed. Found the adhesive not sticking. Will need a door. Door is out of stock. Office to reschedule appointments ; ordrng 1 W11176456 (Door) and 1 W11178521 (Name tag)

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