Service History 92 - Fred's Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairview Park, OH 44126

Manny

Job Details: 09/22/2022

"Cc unit not washing ran diagnostics and found codes F5e1 door switch stuck open ,F4e3 motor not running ,F7e1 no heat. Unit will need sump motor assembly, replaced pump&motor with TS#W11085683, ran diagnostics cycle op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Cleveland, OH 44113

Jason N

Job Details: 09/22/2022

Installed lid lock. Ran normal load test. Unit locked but did not advance into cycle. Diagnostics is still reading lid lock fault. Unit will need main control. Main control not showing in stock at Marcone. ; ordrng 1 5304511966 (Main control)

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW04

Near Mentor, OH 44060

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is leaking, tub full of water, ran drain and spin cycle, unit drained, canceled, started quick wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Eastlake, OH 44095

Dan H

Job Details: 09/22/2022

"Installed new gearcase, pulley, belt, shifter, and shield, op test good"

We serviced a

MAYTAG DRYER

Model MGDB950YW0

Near Solon, OH 44139

Corina B

Job Details: 09/22/2022

CC that there is squealing when it is running. Confirmed. Found the support rollers worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Strongsville, OH 44149

David R

Job Details: 09/22/2022

Strong wrapped around spray arm. Removed. Tested. Good. Op Test Ok.; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Cleveland, OH 44105

Jason N

Job Details: 09/22/2022

"Cc unit not cooling Checked frost pattern on evaporator, small ice ball on cap tube, very low refrigerant charge. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, OH 44131

Corina B

Job Details: 09/22/2022

"CC that the ice maker is not making enough ice. When arriving the doors were open could not get a temperature reading. Doors kept getting opened when I was there. Ran the ice maker, filled and cycled. Advised cust the ice maker make 8 cubes every 4 hrs. Will see a full bin in 72 hrs without no one using the ice. Called t/l Scott file # 7734648571. Lowered the temp in the freezer. Every 100 minutes and has to be below 8 degrees. App 115 cubes everyday. Every time the door is open takes 15 minutes to get back to temp."

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Independence, OH 44131

Corina B

Job Details: 09/22/2022

"CC that there is a loud noise in a spin. Confirmed. Found the bearings are worn. Will need the gearcase and slide. Cust is going to call whirlpool. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44129

Manny

Job Details: 09/22/2022

"Cc unit not working properly, unit stuck in emergency drain, reset and ran diagnostics no codes unit stuck trying to agitate, noticed unit had the old plastic shifter, replaced using TS#W10913953, ran diagnostics and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44120

Jason N

Job Details: 09/22/2022

"Cc unit displays close lid, does not start cycleRan diagnostics, manual lid lock test, lid does not lock. Replaced lid lock using misc. truck stock part. Ran manual lid lock test and auto cycle. All functions passed. Op test good. ; used 1 W11394572 (Lid lock) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS0

Near Highland Heights, OH 44143

Dan H

Job Details: 09/22/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

SAMSUNG DRYER

Model DV405ETPASUAA

Near Cleveland, OH 44124

Jason N

Job Details: 09/22/2022

"Cc unit not heating Checked all thermals, found heater element open. Customer argued that he thinks we were just out here and replaced that recently and that there should be some kind of warranty. Had office , MP, check history on unit, no repairs made by us. Customer declined repair at this time, estimate only. ; ordrng 1 DC97-14486A (Heater element)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is not draining, confirmed, drain pump is receiving 120vac , drain pump is not pumping, unit needs new drain pump ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVT1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/22/2022

"Customer complaint that unit is not draining, confirmed, found knock out plug still in garbage disposal, removed, unit drained, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Aurora, OH 44202

Brian M

Job Details: 09/22/2022

Installed sump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Berea, OH 44017

David R

Job Details: 09/22/2022

"Replaced adapter kit and fascia heater. Set temps back back to normal, good, Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/22/2022

Found pulley squeaking replace dryer kit from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Bedford, OH 44146

Joe O

Job Details: 09/22/2022

"Cc: not workingFound ui glitched out. This is caused from main control not sending proper power. Needs main controlTim did not answer. Saved as estimate. Bill to for svc; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bedford, OH 44146

Joe O

Job Details: 09/22/2022

"Cc: tripping the gfiAdvised customer, not recommended to be connected to gfi outlet due to varying amp draw. Found no stored error codes. Ran test cycle. All functions working. Advised customer the gfi could be failing. Unit functioning as designed. Op test ok Spoke with Bj, Ok to service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Berea, OH 44017

David R

Job Details: 09/22/2022

"Replaced heater. Tested, good. Made note for customer to install screws on bracket. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/22/2022

Installed valve OP Test Ok I

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/22/2022

Cc: not workingFound unit is receiving proper power. No indicator light on control. Found control has burn marks. Needs controlControl shows out of stock. Office to reschedule ; ordrng 1 W11419171 (Control)

We serviced a

GE DISHWASHER

Model DDT575SMF8ES

Near South Euclid, OH 44121

Joe O

Job Details: 09/22/2022

"Cc: leakingRan test cycle. Found unit leaking from vent. Found vent loose, vent came off as soon as I touched it. Tightened vent. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Lorain, OH 44052

Gabriel P

Job Details: 09/21/2022

"Found money making sound clean money,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Avon, OH 44011

Gabriel P

Job Details: 09/21/2022

Found no frost on evaporator and compressor not starting it has 7.03 amps will need control and compressor and uv dryer ; ordrng 1 W11224591 (Fan) and 1 WPW10466675 (Compressor) and 1 WPW10143759 (Uv) and 1 W11224256 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Elyria, OH 44035

David R

Job Details: 09/21/2022

"Customer had another company come out but never did anything. Cracked her counter, took pics for record. Cc unit not working. . Ran normal, no water going into unit but wash motor came on. Tried draining. Drain will not come on as well. Getting 120 to unit but not receiving voltage to either drain pump or water valve is suppose to be activated. Overfill switch checks good. 6/4, 8/3, 8/2 error codes. Customer will need new control, customer paid SVC only. Do not order parts,*** WPW10348269 drain pump; ordrng 1 W11225084 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 09/21/2022

"Came to replace gear case, removed top agitator and basket leaned unit back to replace gearcase and noticed all components have signs of water dmg unit will need all electrical components and harness replaced underneath, spoke to AB he advise to take pictures and advise customer that we will be reviewed, and to add parts as normal and will submit to wpl for review and final decision. Put unit together and advise customer of the above information ; ordrng 1 W11448788 (Lower harness) and 1 W10890624 (motor-drve) and 1 W10919003 (pump-water) and 1 W10815026 (actuator) and 1 W10866238 (capacitor)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF57R16FW08

Near Brook Park, OH 44142

Gabriel P

Job Details: 09/21/2022

Unit working as design customer had some questions on freezing opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Perry, OH 44081

Dan H

Job Details: 09/21/2022

"Customer complaint that smoke was coming out of the door, found control burned, harness melted, unit needs new harness and control, customer does not want repair at this time ; ordrng 1 W11035586 (Cntrl) and 1 W10871221 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Novelty, OH 44072

Joe O

Job Details: 09/21/2022

"Cc: not working, was loud in spinFound bearings excessively loud in spin. Found error code f7e5(shifter fault) f5e1(lid switch fault). Ran auto test. Lid is locking, unit is shifting. Ran normal cycle. unit will not fill. Needs gear case and controlCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10671342 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model PS960SL2SS

Near Moreland Hills, OH 44022

Joe O

Job Details: 09/21/2022

"Installed cooktop harness and control. Found ui still not responding. Controls not communicating. Needs main control, upper oven control, and uiParts show limited stock. Office to reschedule ; ordrng 1 WB27X40488 (Ui) and 1 WB27X29201 (relay daughter board) and 1 WB27X33144 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 09/21/2022

"Customer complaint of water going inside tub without run a cycle replace valve they had and also replace belt cause pulley was grinding with shield cause by overload also customer ask for neww appliance advise the we do not say not repairable if you can be fix we fix it thats up to the extended warranty to decide ran calibration and auto test pass,opt test ok ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Avon, OH 44011

Marie V

Job Details: 09/21/2022

"Cc that smells funny after using unit. Started unit. Pulled unit out . Had to removed vent and found that the one from behind wall looks like it was never connected to it, theres lint build up between the wall. Showed video to cust. They will call vent company to correct issue."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Avon, OH 44011

Marie V

Job Details: 09/21/2022

"Cc that the unit started while using it. Confirmed sparks pars on unit, verify rack, needs to be replaced. Called tech line they said to have the spark filed down, paint it and replace clips holders and rack. Office will contact once they have eta on the part. ; ordrng 1 W10803366 (Rack) and 1 W10840794 (Clip holder) and 1 W10840795 (Clip holder) and 1 W10482084 (Touch up paint.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2022

"Steamed out evaporator replaced ui, control box and thermistor made sure heater turned on. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Euclid, OH 44117

Corina B

Job Details: 09/21/2022

"CC that the measuring is not right, the ice maker is not working and can not open the freezer door. Confirmed. Found the freezer door frozen shut. Reschedule appointment to have unit defrost. Removed the filter and water came out. Advised cust to replace the filter. Ice maker is not cycling, Will need a new ice maker. We carry the ice maker on the truck. ; schdld next appmnt for 9/23 FRI 2-5"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Middlefield, OH 44062

Brian M

Job Details: 09/21/2022

Cc of leak Found leak coming from dispenser Needs dispenser Part not in stock office to schedule ; ordrng 1 W11524105 (Dispenser)

We serviced a

KENMORE DRYER

Model 11097872602

Near Ravenna, OH 44266

Brian M

Job Details: 09/21/2022

Cc of clicking noise Found burner not shutting off power to coils and causing a double click Advised on burner replacement ; ordrng 1 280119 (gas burner) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Mentor, OH 44060

Dan H

Job Details: 09/21/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Elyria, OH 44035

David R

Job Details: 09/21/2022

"Replaced comp and drier. When putting drier back in place by comp under cabinet, cap tube line broke at the cabinet. Took pics, cannot be repaired. Non repairable, Sending over info for documentation on tech-line online, new hours whirlpool techline is closed for right now but will context as soon as open and let them know this is non repairable. Called techline back after new hours, got in touch about after half an hour, documented, sent pics over phone. Whirlpool will document and be in touch with customer. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

David R

Job Details: 09/21/2022

"Valves check good. Ran diagnostics, good. All functions are working properly. Customer had questions about different cycles. Answered all questions. Good, Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 09/21/2022

Installed sump and heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNB01

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2022

Cc that water dispenser is not working. Confirmed tried dispensing water and it does not work paddle seems loose like its not making contact with switch or the tab broke removed ui cover and found that the tabs for the switch were broken will need to order the switch bracket. Got it to work for now for the customer so he can dispense water until I return toreLace bracket. ; ordrng 1 WP2180226 (Bracket)

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LW

Near Euclid, OH 44143

Corina B

Job Details: 09/21/2022

"CC that the unit will not work was in a different apartment. Terminal block is hard wire. Turned the cooktop on and the oven to 350*, heated properly. No fault codes. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44103

Corina B

Job Details: 09/21/2022

Replaced the control and the fan. Advised cust to open the freezer door in the middle to have even pressure when closing. Door was opened on the left side. Brought core back for return. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/21/2022

Replace drain pump opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/21/2022

CC that the unit is not draining. Confirmed. Unit is not draining. The ui is is not lighting up. Can hear the drain humming. The propeller is seized. Will need a ui and a pump. Ui is nla. ; ordrng 1 8051708 (Ui) and 1 W10428777 (Sump)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614qs6a

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Installed new valve, op test good fresh food section"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Customer complaint of squealing noise, confirmed, found tub leaning towards the back of cabinet causing tub to rub drain hose against cabinet, leveled unit , no unusual noises now, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pepper Pike, OH 44124

Joe O

Job Details: 09/21/2022

"Cc: intermittently not making iceFound temps in ff section at 40 degrees, freezer at 2 degrees. Cycled ice maker. Ice maker cycling and filling. Found cubes forming around ice maker shaft. Leveled unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Strongsville, OH 44136

Manny

Job Details: 09/21/2022

"Re control and console, ran calibration and diagnostics cycle op test ok took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Strongsville, OH 44136

Manny

Job Details: 09/21/2022

"Cc measure fill not working verified and unit dispense 4oz when on 8oz, trying to calibrate but not going through, spoke to BJ he told me the way to calibrate, and opt test ok"

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Installed new control and evaporator fan motor, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Brian M

Job Details: 09/21/2022

Before beginning work noted that there was roller marks on floor from fridge Took pic hard to see Upon further inspection I found the unit not as easily to repair as previous tech quoted Found freezer evap to be completely frozen over and needing to be defrosted before repair to be made Once defrosted found that defrost bi metal (thermistor) was just being held on by tape and hardly on at all.. replaced using fan kit Ran fan test and defrost test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/21/2022

"Cc: off balance, repeating rinse cycleFound error codes f0e2(over suds) f8e3(overflow conditions). leveling leg not lowered. Adjusted leveling leg. Tested suspension rods tested good. Ran auto test and calibration. Ran drain and spin. Unit very well balanced. Water valves not seeping. Ran normal cycle. Unit functioning as designed. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near North Royalton, OH 44133

Manny

Job Details: 09/21/2022

"Cc unit not cooling in both sections, verified and found temps set to maximum and manual damper close to Ff,and found evaporator covered in frost set unit to force defrost heater is on, steamed evap cover and evap (35 mins), checked components and all pass noticed thermistor in the wrong spot of evap, moved and secured thermistor, advise customer to allow 24 hrs for temps to equalize. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rocky River, OH 44116

Marie V

Job Details: 09/21/2022

"Cc that they had a company come over from extended warranty and did a wrong installation causing seal on door nor to seal and condensation and water was on freezer. Corrected ice maker cover, now seal is sealing properly . Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ0

Near Cleveland, OH 44110

Marie V

Job Details: 09/21/2022

"Took POP.Cc that the convection fan is making a noise and that the temperature is not good. Confirmed noise from fan. Adjusted blades. Preheated oven on convention and took temps, 350*. Pass. Advice cust to allow unit 10 to 15 min to cook food that takes less than 1 hour. Everything else is working properly, op test ok"

We serviced a

GE REFRIGERATOR

Model ZISS480DRGSS

Near Beachwood, OH 44122

Joe O

Job Details: 09/21/2022

"Cc: fluctuating in tempsFound temps in ff section at 40 degrees, freezer at 5 degrees. Found compressor extremely hot. Condenser fan is running, not pushing enough air. Fan motor does not have enough power to cool condenser. Needs Condenser fan motor and bladeCustomer does not want to repair at this timeWill need 2 techs and 2 job count; ordrng 1 WR60X10209 (motor dc cond fan) and 1 WR60X24484 (condenser fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jefferson, OH 44047

Dan H

Job Details: 09/21/2022

"Installed new suspension, op test good"

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Warrensville Heights, OH 44128

Brian M

Job Details: 09/21/2022

Cc unit it turning on Found thermal fuse open Replaced using truck stock OP Test Ok Advised vent was to long ; used 1 3392519 () from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rocky River, OH 44116

Angel

Job Details: 09/21/2022

Replaced tub tested unit. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Shaker Heights, OH 44120

Joe O

Job Details: 09/21/2022

Installed lid lock. Ran auto test and calibration. Ran normal cycle. Op test ok

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Customer complaint that unit is not advancing passed wash cycle, ran diagnostics found f8e1(long/no fill) and f7e7(motor unable to reach target rpm) error codes, good flow through valves, unit spins and agitates, optical sensor tests good, started normal wash cycle, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Brian M

Job Details: 09/21/2022

Cc lid not locking Ran diagnostics no errors Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Cleveland, OH 44111

Angel

Job Details: 09/21/2022

Cc that unit was not making ice still. Confirmed unit still not making ice temperatures in unit are 6* and in ice maker bin 1* made sure it didnt have any error codes so i ran step 120 in diagnostics and it passed perfectly tested the water valve fill test and passed as well so I know the fill tube is not frozen. Went to the top of unit and made sure all connections in control board were good and there were no loose connections cannot find a issue so called tech line and spoke with Robert explained issue and stated to reorder ice maker to get replaced again. Ordering ice maker; ordrng 1 W11234554 (Icemaker)

We serviced a

FRIGIDAIRE WASHER

Model GLTR1670AS0

Near Euclid, OH 44123

Joe O

Job Details: 09/21/2022

"Cc: leaking, noiseFound unit has high pitch squeal when spinning. Basket is rubbing bellow. Found bearing failing. Needs tub assemblyOuter tub is special order. Customer does not want to repair at this time ; ordrng 1 131618500 (tub (spin)) and 1 131618600 (shell) and 1 131525500 (shell-rear/brg&gskt) and 1 134146100 (o-ring-tub) and 1 5303937187 (bellows), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTSS

Near Chesterland, OH 44026

Brian M

Job Details: 09/21/2022

Cc of leak and silverware basket melted at bottom Found leak at bottom of sump and plastic on basket melted Needs sump and basket and drain pump ; ordrng 1 WPW10780877 (pump&motor) and 1 WPW10190415 (baskt-ware) and 1 WPW10348269 (drain pump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Unit has black epoxy bushings , heater does not need replaced"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Brian M

Job Details: 09/21/2022

Cc unit not draining Ran diagnostics no errors Ran auto test no issues Ran auto test again still could not duplicate issue Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Willowick, OH 44095

Joe O

Job Details: 09/21/2022

Cc: frosting in freezerFound freezer door sticking. No frost build up at this time. Found ff door gasket ripped. Needs right ff gasket and freezer slides; ordrng 2 W11265130 (slide)s and 1 W11368721 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Wickliffe, OH 44092

Joe O

Job Details: 09/21/2022

Installed bellow. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/21/2022

Replaced the ui. Brought the core back for return. Turned ui on has sound. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Brook Park, OH 44142

David R

Job Details: 09/21/2022

Cc unit not starting up. Display is good. Heating motor tuning but nothing happens. Found from factory a screw was dropped in casing with motor and belt. Motor and belt ripped up and broken. Will need new motor and belt. Customer said they are going to call Home Depot for a replacement. Just in case ordering parts anyway. ; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near North Royalton, OH 44133

David R

Job Details: 09/21/2022

"Cc unit getting error code and not draining. Found drain pump motor just pulsing back and forth but not actually draining. Will need drain pump. Office to send over estimate to landlord. ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, OH 44133

Manny

Job Details: 09/21/2022

"Replaced control, ran diagnostics cycle opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Beachwood, OH 44122

Corina B

Job Details: 09/21/2022

Replaced the control and the cover. Steamed out the evaporator. Brought core back for return. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Brecksville, OH 44141

Manny

Job Details: 09/21/2022

"Cc unit not heating , verified and no heat, checked power and good power took unit apart and heater has no continuity, checked power to heater and good power unit needs the heater replaced; ordrng 1 WP3387747 (element)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW0

Near Cleveland, OH 44104

Corina B

Job Details: 09/21/2022

Replaced the gas valve. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/21/2022

"Replace harness,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Parma, OH 44129

Marie V

Job Details: 09/21/2022

"Cc that the wheel is not in place. Confirmed. Replaced wheel added rivet and secured rivet. Tested unit, leveled. Op test ok"

We serviced a

GE REFRIGERATOR

Model GDE20GMHBRES

Near Brecksville, OH 44141

Manny

Job Details: 09/21/2022

"Cc unit making a buzzing noise and not cooling in the fz, verified and took temps 39 in ff, 7 in fz, and 4 in ice box. No abnormal noises unit is working as designed. Advise customer if noise return to record it so we can determine where is coming from. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, OH 44149

Gabriel P

Job Details: 09/21/2022

"No power from black to neutral need and electrician,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model Wmc50522hz2

Near Independence, OH 44131

Manny

Job Details: 09/21/2022

"Cc unit not heating, set unit to heat and mag is buzzing, unit needs magnetron, unit is a counter top not parts available, spoke to BJ he checked warranty for replacement and oow."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44135

Angel

Job Details: 09/21/2022

Replaced led from bottom of ice maker assembly. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Parma, OH 44134

Manny

Job Details: 09/21/2022

"Cc unit not draining, ran diagnostics no codes, set unit to drain and pump working, vacuum standing water and removed drain pump and its cleared ran drain while pump off to verify good operation, customer has a black rubber hose connected to drain hose and the rubber hose is completely clogged up all the way to the garbage disposal. Cus will attempt to replace hose and if unable hell call us to replace it."

We serviced a

GE REFRIGERATOR

Model GFE28HMHEES

Near LaGrange, OH 44050

Gabriel P

Job Details: 09/21/2022

"Fan on fresh food section not working also drip pan is clog un clog and ordering fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44121

Marie V

Job Details: 09/21/2022

Cc that the unit gets to rinse and then does nothing. Ran diag found error code F2e1 stuck button f7e1 basket speed fault. Ran auto test unit is not agitating or spinning. Humming comes from capacitor. Has 0 UF. Replaced from T/S. Ran auto test. Pass. Op test ok; used 1 W11428524 (CAPACTIOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Lorain, OH 44053

Angel

Job Details: 09/21/2022

Cc that unit was making a loud sound and running longer than its supposed to and now her food in the freezer were thawing out. Took temperatures and ff section was at 38* and freezer was 8* unit was not running either checked temperature settings and they were at recommended but customer stated she just changed it because they were set to max temperature causing unit to run longer like she was explaining took off evaporator cover to make sure evaporator had good frost pattern and it did can not find any issues with unit all fans and compressor are working perfectly and this issue only happened once told her that it couldve been a glitch in the control but i can not find an issue at the moment explained to her to monitor for now and if anything to give us a call back. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/21/2022

"Cc that the unit sometimes does not start and have a squeaky noise. Started unit it worked. Ran diag found error code F7E7 motor unable to reach target rpm. Deleted error code. And verify components underneath. Replaced capacitor , cam and belt. Ran a calibration and stared a normal cycle. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Strongsville, OH 44136

David R

Job Details: 09/21/2022

"Replaced water dual valve and icemaker. Cycle and called for water. Give 24 hrs for full bin when temps are met. A little slow water from dispenser, would recommend replacing the water filter. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Columbia Station, OH 44028

David R

Job Details: 09/21/2022

"Cc unit not baking correctly. Found bake element starting to break. Will need new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWQ2

Near Columbia Station, OH 44028

David R

Job Details: 09/21/2022

"Cc unit not turning on, just some buttons on display. Harness on UI turning brown, tabs on UI are broken, latch and handle broken as well. Gave customer estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10404412 (Latch) and 1 W10811150 (Ui bisque) and 1 W10859807 (Handle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSR8233EQ1

Near Willowick, OH 44095

Corina B

Job Details: 09/20/2022

"CC that the unit is leaking. Confirmed. Removed the cabinet. Found a small puddle coming from the right corner of the washer. The tub is leak. Will need a new tub. ; ordrng 1 3361596 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS0

Near Parma, OH 44129

Manny

Job Details: 09/20/2022

"Cc unit wont shut off when they are done using it, noticed cancel button not working removed console and disconnected and reconnected keypad and cancel button working again. Advise customer to keep an eye on the unit and if the cancel stops working again to call us to take another look."

We serviced a

WHIRLPOOL ICE MAKER

Model WUI95X15HZ00

Near Geneva, OH 44041

Dan H

Job Details: 09/20/2022

"Installed new water tray, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chardon, OH 44024

Brian M

Job Details: 09/20/2022

Cc unit not cooling in the ff section Found temps to be warm Followed flow chart in service bulletin W11329116CSeems to need evap cover and control replacement again This has already been done but the symptoms and breakdown are the same ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (Control) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48DBW00

Near Kirtland, OH 44094

Brian M

Job Details: 09/20/2022

Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock