Service History 92

We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Corina B
Job Details: 07/21/2021
"CC that the unit is not heating and the timer never went off. Confirmed. Checked the terminal block, good. Checked the vent outside, clear. Started a time dry timer moved. Started an automatic dry cycle, timer move. Checked the wires at the fuses and thermostat. Found a loose wire at the thermostat. Plugged the connections in. Opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Jason N
Job Details: 07/21/2021
"Cc unit making metal grinding sounds. Ran test cycle, found spin basket loose. Tried to tight spinner nut. Shaft is also spinning with drive block. Unable to tighten down. Unit needs gearcase. ; ordrng 1 W11454741 (Gearcase) and 1 WP21366 (Nut) and 1 WP389140 (Drive block)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
"Cc: panel not allowing selections, dispenser brokeFound ui lit up but will not allow selections. Dispspring fell out, and rubber seal falling out. Needs ui and dispenserUi shows under 5 year parts only warranty Ui shows out of stock, office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W10861000 (detergent dispenser)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, OH 44035
David R
Job Details: 07/20/2021
"Cc icemaker not working. Older style icemaker. Tested and getting 120 vAC in diagnostics. Icemaker not cycling, stuck midecyle. Ordering. ; ordrng 1 W10882923 (Icemaker)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Euclid, OH 44132
Jason N
Job Details: 07/20/2021
Adjusted heater housing
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Jason N
Job Details: 07/20/2021
"Cc unit not washing and making clicking noisesRan diagnostics, found code f7e6 for motor fault. Found shift actuator arm slipped out of splutch yoke. Per service pointer, W11531483, replaced shifter. Recently used truck stock part. Ordering shift actuator. Part not showing in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
"Cc: door will not adjustFound adjuster for ff door stripped. Needs lower ff door hinge; ordrng 1 W11292872 (hinge-door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW
Near Elyria, OH 44035
David R
Job Details: 07/20/2021
Icemaker leaking. Found water line not completely in. Readjusted correctly. Good. Tested and water is not leaking. op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 07/20/2021
Office reschedule I call them give them a estimate on when I was arriving and they said to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Wickliffe, OH 44092
Jason N
Job Details: 07/20/2021
"Cc unit not heating Ran bake and broil tests on both ovens, no power to elements. Checked power in to unit, found Red L voltage missing. Pulled unit. Found burnt wire nut on j-box at rear of unit due to loose connection. Cut back wire, installed new wire nut. Reinstalled unit. Ran bake tests on both upper and lower ovens. Good heat. Op test good."
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2021
"Found hi limit open customer wants to paid for parts and service he will install him self,opt test ok ; ordrng 1 Dc47-00015a (High limit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2021
Door wire broken need door but door is discontinued
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMS01
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/20/2021
Cc unit needs water tube installed Installed water tube to filter housing using customer supplied part. Ensured no leaks. Ran dispense test. Dispense test good.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3041KFJ
Near Cleveland, OH 44124
Joe O
Job Details: 07/20/2021
"Installed spark harness, and knobs. Tested. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/20/2021
"Replaced the control. Programmed the control. Brought the core back for return. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/20/2021
Replaced the shifter. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneva, OH 44041
Jeff M
Job Details: 07/20/2021
The unit how is the new style actuators that slip out of the eyelets on the cam needs a new actuator no ETA; ordrng 1 W11481722 (Actuator)
We serviced a
SAMSUNG DRYER
Model DMV 218 A EWXAA
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/20/2021
The electric dryer is producing heat there is no airflow to the outside vent customer needs to get the venting cleaned
We serviced a
WHIRLPOOL DRYER
Model KOCE500ESS07
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/20/2021
There was a piece of string caught in the felt causing the thumping sound. Theres a squeaking coming from the rear main bearing needs a new rear main bearing. Unit heats fine ; ordrng 1 5303281153 (Kit) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Gabriel P
Job Details: 07/20/2021
Found ice buildup on evaporator on fridge and also found a service pointer to replace control and evaporator cover and also 2 x labor typing scode # S15330 ordering ; ordrng 1 W10889841 (Cover evaporator) and 1 W11389713 (Control)
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, OH 44132
Joe O
Job Details: 07/20/2021
Installed drain pump. Ran quick test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, OH 44047
Jeff M
Job Details: 07/20/2021
The unit is making a squeaking sound. I took the belt off the sound went away. Needs a new belt ; ordrng 1 W11239857 (Belt)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"Ignitor is weak is taking 20 minutes to light ordering igniter ; used 1 12400035 (Ignitor), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Eastlake, OH 44095
Joe O
Job Details: 07/20/2021
Installed control. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GSHF5KGXGCBB
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/20/2021
Cc fan noise from freezer Found evaporator fan blade contacting top of evaporator shroud. Loosed and repositioned fan shroud away from fan blades. Fan no longer contacting. Op test good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS07
Near Jefferson, OH 44047
Jeff M
Job Details: 07/20/2021
Do unit had an F9E0 code. They cleared the code I preheated the oven to 350 the code never came back customer experience this issue one time unit is operating as designed I cannot duplicate an issue the oven was operating upon my arrival
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Corina B
Job Details: 07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM1
Near Independence, OH 44131
Corina B
Job Details: 07/20/2021
CC that the unit stopped working in a middle of a cycle. Confirmed. Found the main control burnt inside. Will need main control replaced. Ordering part.; ordrng 1 W10486463 (Main control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/20/2021
CC that there is still soap and clothes are soaked. Confirmed. Found shifter arm off cam causing it not to agitate replaced the shifter to old shifter service pointer is asking to replaced. Explained to customer only 6 to 8 bath towels is a full load and only 2 tablespoons of detergent. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS315SDHZ02
Near Parma, OH 44134
Corina B
Job Details: 07/20/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a copper or braided flex line."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"Two wrong things found one was hose were install reverse hot on cold and cold on hot also valve were turn off found error long fill no fill,correct issue opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"Replace thermostat ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
"Cc: not spinning out clothesFound error codes f7e5(shifter fault). Ran manual agitate and spin. Unit not shifting properly. Checked actuator. Found gear case leaking, belt worn, and actuator just buzzing. Needs gear case, actuator, and belt.Customer does not want to repair at this time; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"When arrive everything working as design no issues found,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
Cc: leaking from frontCustomer stated she ran the unit 2 times prior to making appointment and unit was leaking from middle of the door. She stated she has since ran the unit with no issues. Ran test cycle. Could not duplicate leak. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Garfield Heights, OH 44105
Jason N
Job Details: 07/20/2021
"Cc unit lights up but will not start cycle. Found will not start a cycle. Upon pressing start, unit will only beep. Ran manual lid lock test, unit not reading lid in down position. Unit need lid latch. Replaced using truck stock. Ran auto test and then started normal cycle. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Cleveland, OH 44113
Jason N
Job Details: 07/20/2021
"Cc unit not cooling. Found both compartments of unit at room temperature. Compressor not running, checked voltage to start device, good voltage at 123v. Unit needs compressor start device. Replaced using truck stock. Compressor started up. Watched unit, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good.; used 1 8201786 (STARTER) from stock"
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, OH 44113
Jason N
Job Details: 07/20/2021
Installed inlet valve. Dispense test no good. No water coming through to dispense. Found water line frozen in door. Thawed water line. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Corina B
Job Details: 07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44114
Corina B
Job Details: 07/20/2021
CC that the unit is not cooling correctly. Confirmed. Found a lot of ice build up on the evaporator cover. Steamed out the evaporator and replaced the control from t/s. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Cleveland Heights, OH 44106
Jason N
Job Details: 07/20/2021
Installed outer door panel. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 07/20/2021
"Cc unit not working Found several codes F2e1 f6e3 f6e2 Miscommunication errors and keypad error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Windham, OH 44288
Brian M
Job Details: 07/20/2021
Installed control and UI Ran auto testOP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cc that the unit is making a clanking noise when agitating. Showed me a video. That noise is normal operation. Still tilted unit and inspected rotor and stator , they were good. Started a load with towels and explain cust about unit. Op test ok working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Ravenna, OH 44266
Brian M
Job Details: 07/20/2021
Cc unit not sealing Found gasket to have popped out of channel Fixed gasket OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ravenna, OH 44266
Brian M
Job Details: 07/20/2021
Customer showed pop took pic Customer complaint no ice being dispensed Found shaft arm missing Customer to install ; ordrng 1 W11228132 (shaft)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kent, OH 44240
Brian M
Job Details: 07/20/2021
Leveled unit and calibrated OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Aurora, OH 44449
Brian M
Job Details: 07/20/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2021
Cc of no heat dry Ran diagnostics found no errors Let auto test run Found unit heating properly OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV40J3000EWA2
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2021
installed the new part op tested good. Rollers and pulley ; used 1 DC93-00634A (Pulley) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0S2
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2021
Harness on the rear is melted I took a picture and needs a harness and power cord; ordrng 1 W11219898 (Harness) and 1 S and 1 5304512985 (3 prong)
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Elyria, OH 44035
David R
Job Details: 07/20/2021
"Cc unit making loud noise in spin and will no go through a complete cycle sometimes. Found error code for speed sensor. Bearings are worn down and also slow drain, clothes are blocking the drain port. Cannot get to it because bearings are rusted in. ; ordrng 1 W10435302 (Bearing kit) and 1 WPW10178988 (Speed sensor) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cc that the unit makes a loud noise when spinning. Cust started unit, when it when into a spin a loud noise was coming from bearings. Tilted unit and found black dust all over. Took rotor out and found stator filled with black grease and bearings are seized. Unit will need rotor, stator and bearings. ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10178988 (Sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Chesterland, OH 44026
Dan H
Job Details: 07/20/2021
"Customer complaint that unit is not cleaning dishes properly and door is hard to close and lower rack wheel broke off, placed glasses upright in racks and started normal wash cycle, unit filled, glasses filled, incoming water temperature at 79 degrees, advised customer to run hot water in sink before starting, hinges are bent, unit needs new hinges and lower rack wheel, customer does not want repair ; ordrng 1 WP8534854 (Hinge l) and 1 WP8534853 (Hinge r) and 1 W10195416V (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS0
Near Novelty, OH 44072
Dan H
Job Details: 07/20/2021
"Customer complaint that unit is not cleaning dishes on upper rack, placed glasses upright in racks and started normal wash cycle, unit filled, glasses did not fill, nothing in filters, unit needs new sump assembly , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10780877 (Sump)"
We serviced a
WHIRLPOOL RANGE
Model GSC309PVS02
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/20/2021
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near North Olmsted, OH 44070
David R
Job Details: 07/20/2021
"Cc unit not producing ice. SxS unit. Found wires at bottom of hinge are cut through. Will need new door. Customer paid SVC, contacting customer service. ; ordrng 1 LW10669496 (Left door Stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the unit will say sensing and it will not fill. When arrived unit had the sensing light blinking, press start unit started. Canceled cycle and ran diag. No error codes. Cust ask that why is it showing hold for 3 seconds, explain cust that that it to cancel, press just one time and it will start or pause the cycle, unit is working as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the unit is making a loud noise when agitating. Ran diag found error code F5E1 lid switch fault. Tilted unit. Found cam loose and belt, adjusted everything, unit will need cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the freezer has good temp but fresh food section is at 50*. Confirmed.freezer is at 0* and fresh food section from 50* to 45*. Found damper stuck close. Ran diag and opened it worked. Check ohms on thermistor 60* 67.9ohms. Unit will need thermistor. ; ordrng 1 12002355 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Parma, OH 44130
David R
Job Details: 07/20/2021
"Replaced right FF door. Tested good. Ordering whirlpool badge, customer to put on, no return. ; ordrng 1 W11178521 (Nameplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/20/2021
"Put new control in, float switch. Found new control Ian it sending power to wash motor. Went through tech sheet, getting less than 1 v from control to wash motor. Drain pump works, water valve works. Just not spraying water. Ohms on wash motor in range. 9.5 ohms. Ordering new control ; ordrng 1 W11462458 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cc that the unit is not turning on. Confirmed. Check power coming in to control 0V, check power at the main connection for power, 0V. Called BJ told me that sometimes theres a switch in the wall or inside cabinet that it maybe turned off. Confirmed. The switch were the unit is hardwired to it was tuned off. Corrected issue. Tested unit and drain. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
David R
Job Details: 07/20/2021
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Used lockring on steel to drier and soldered cap to drier. Can see temp dropping already. Give 24hours for unit to cool and return to correct settings. ; used 2 WPW10143759 (DRIER), and 2 W10896676 (A15, 6/4 NR lockring fitting) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cust said that they called the place they bought unit and they gave them another unit, same model different serial. Cc that when it goes to a spin it shakes too much. Ran diag no error codes, ran auto test pass. Check underneath unit to see shifter, is good. Calibrated unit. Advice cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Unit is working as designed. Explain cust about unit and to how to operate. Op test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8430ADS
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/20/2021
"Customer complaint that right front igniter fell into cook top, confirmed, screws are too rusty and seized, unit needs new left rear oriface, right front oriface, and screws, part is out of stock so not scheduling return appointment ; ordrng 1 74010772 (Oriface) and 8 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, OH 44139
Dan H
Job Details: 07/20/2021
"Installed new diffuser, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/20/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Grafton, OH 44044
David R
Job Details: 07/20/2021
"Replaced seal, shaft and icemaker motor. Tested. Good. Ice dispensing. Op test ok"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details: 07/20/2021
"Installed sensor still giving error at Ohmed out old sensor found sensor open According to tech sheet needs Control replaced ; ordrng 1 WP74009714 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/20/2021
"Customer complaint that soap did not dissolve, ran diagnostics no error codes found, placed glasses upright in racks, unit completed test cycle, incoming water temperature at 90 degrees, glasses filled, advised customer to run hot water in the sink, unit is operating as designed"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/20/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2021
Freezer is cooling fine fridge is almost 50?. I found that the dampener assembly is not opening properly I ran diagnostics the dampener assembly was not opening on a manual cycle after a couple minutes of letting it run It popped open needs a new damper assembly if you got stuck once it will get stuck again; ordrng 1 WPW10479155 (Damper) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oberlin, OH 44074
David R
Job Details: 07/20/2021
"Cc small ice cubes, low water flow, ice building up behind icemaker area and water under deli drawer. Confirmed water pressure low out dispenser. Customer also has replace filter light on. Removed filter and water pressure shot up. Suggest replacing water filter first. Water building up in deli drawer because the water is dripping from behind ice maker area. Will need gaskets and adapter. Already cleared water out from under drawers. ; ordrng 1 W10739629 (Gasket) and 1 WPW10280988 (Gasket) and 1 WPW10320706 (Gasket) and 1 W11126056 (Adapter)"
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Sheffield Lake, OH 44054
Marie V
Job Details: 07/20/2021
"Replaced oven sensor. When testing unit gas didnt want to come out, unplugged unit and plugged back in and tested, pass. Advice cust that this that just happened and while doing the diag the first time we talked about maybe needing a control board, cust will continue to use unit , he will call back if it does not works. Preheated unit to 350* pass. Advice Cust to monitor."
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Perry, OH 44081
Jeff M
Job Details: 07/20/2021
The unit is not starting. I found the machine has a 0E2 code which is a motor control failure needs a new main control board estimate only; ordrng 1 WH12X26034 (Imc) and 1 S
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBB
Near Elyria, OH 44035
David R
Job Details: 07/19/2021
"Cc unit freezing eggs. Checked and tested temp. Set to recommend but temp reading -5. Also in maintenance shop. No food in unit. Found frost and ice above placement of thermostat. Also missing left foot roller ; ordrng 1 241889002 (Roller assy) and 1 241537103 (Temp control thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Cleveland, OH 44106
Jason N
Job Details: 07/19/2021
"Steamed evaporator, installed new fan and shroud, thermistor and control. Advised customer to allow 12 hrs before restocking ff section. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/19/2021
"Cc: quit before spin, not workingFound unit not engaging lid switch. Manually pressed lid switch unit spinning and draining, needs lid switch. ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/19/2021
"Cc unit not cooling again.Hooked up gauges, found unit is 20 in/hg vacuum, very little gas left in system. Checked for uv dye on all connections. Found some dye residue on left hand door hinge. Pulled screws out of hinge, dye present behind hinge and outer screw. Called wp techline to document; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44136
David R
Job Details: 07/19/2021
"Replaced main main control, 2 were sent out. Only needed one. Ran diagnostics cycle. All components working. Ran a normal cycle tested good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Bedford Heights, OH 44146
Jason N
Job Details: 07/19/2021
"Cc unit not spinning Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shifter. Replaced shift actuator using truck stock. Agitate and spin tests good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRQ
Near Solon, OH 44139
Jason N
Job Details: 07/19/2021
"Cc unit condensation on ice in ff section. Ice in freezer as well.Found ff door not closing on bottom, gasket is not sealing. Door closer is worn out, not allowing door to seal tight to cabinet. Unit needs door closer. Ice buildup on freezer section on bottom. Evaporator drain is iced over/clogged. Customer not repairing at this time, estimate only ; ordrng 1 WP61003174 (Hinge pin) and 1 WP61005724 (Closer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
The unit wont Start a cycle. I ran a calibration cycle tested good. I ran a manual test mode all the individual components tested good everything functions adequately. Needs a new main control board; ordrng 1 W11543997 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near South Euclid, OH 44121
Corina B
Job Details: 07/19/2021
Replaced the control and pump. Brought the core back for return. Ran a calibration. Opt test ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGC7636BP00
Near Westlake, OH 44145
Marie V
Job Details: 07/19/2021
"Cc that e burners arent working and that the small one the flame is too low when you put it on high. Confirmed 1 of the burners were off place. And the small burner orifice was clogged. Cleared out and tested good. 2 ignitors arent sparking, will need to be replaced. Office will contact ; ordrng 1 W10617808 (Ignitor) and 1 W10617809 (Ignitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Walton Hills, OH 44146
Corina B
Job Details: 07/19/2021
"CC that the unit is not cooling. Confirmed. Fans are running. Compressor is not running. Checked the compressor with the compressor box 2.3 amps dropped to .59 amps. Checked the evap no frost pattern. Tapped system with the piercing valve. 20 vacuum. Did not equalize. Used the nitrogen found it leaking on the condenser line in the drain pan. Cut the cap tube, moisture coming out of the cap tube, unit is non repairable. ; used 1 W10884390 (ICE MAKER ASSY), 1 8201786 (STARTER), 1 W10619951 (Drain tube), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Eastlake, OH 44095
Dan H
Job Details: 07/19/2021
"Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; ordrng 1 W11190084 (Drain tube)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Chardon, OH 44024
Joe O
Job Details: 07/19/2021
Installed control and evap cover. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Strongsville, OH 44136
David R
Job Details: 07/19/2021
"Hinge missing that sits on bracket that allows FF door to stay in place. Bent hinge. FZ door is scrapped up on front face, took pics. Ordering parts needed. Hinge, roller, bracket, door . ; ordrng 2 W11026307 (Hinge pin)s and 1 W11096015 (Lower hinge and roller assembly) and 1 W11402852 (FF door bracket) and 1 LW10636409 (FZ door)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Jason N
Job Details: 07/19/2021
"Cc unit not responding, will beep occasionally. Found unit Ui not responsive, rebooting unit will light up UI but will still not respond, unit will occasionally beep and relight UI buttons. Unit needs UI and control ; ordrng 1 W11120155 (Control) and 1 W11162732 (UI console)"
We serviced a
MAYTAG RANGE
Model CRG9300CAL
Near Kent, OH 44240
Jason N
Job Details: 07/19/2021
"Cc unit door does not stay closed and sometimes theres a gas smell.Found unit door hinges springs weak, unit needs door hinges. Ran bake test, did not smell any gas. Possible weak ignitor, will add ignitor. ; ordrng 2 WP74011140 (Door hinge)s and 1 12400035 (Ignitor)"
We serviced a
MAYTAG DRYER
Model MDG2600BWW
Near Wickliffe, OH 44092
Joe O
Job Details: 07/19/2021
"Installed igniter, gas coils, and belt. Ran test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 07/19/2021
Installed bellow. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Kent, OH 44240
Jason N
Job Details: 07/19/2021
"Cc unit it draining out on delicate cycleCustomer sent pop to service@fredsappliance.comRan diagnostics, no codes stored. Ran auto test, all functions passed. Started delicate load, noticed spin speed set to OFF. Advised customer to ensure spin speed is turned on for any cycle he is running. Unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Rootstown, OH 44272
Jason N
Job Details: 07/19/2021
"Cc unit not washing dishes.Ran diagnostics, found code 7-1 for no heat. Ran wash test, pump motor did not turn on. Checked power from main control to motor, good at 119v. Unit needs pump/ motor assembly. Customer not repairing, estimate only. ; ordrng 1 WPW10605057 (Pump/motor)"
We serviced a
AMANA RANGE
Model AGR6603SFW2
Near Mentor, OH 44060
Joe O
Job Details: 07/19/2021
"Cc: right front igniter not lighting, oven too hotCleared out orfice and burner head. Ran test bake. Offset temp 10 degrees. Op test ok; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Jason N
Job Details: 07/19/2021
"Cc unit not cycling properly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch linkage. Per service pointer, replace shift actuator. Replaced shifter using customer supplied pre Id part. Ran calibration and auto test. All functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Joe O
Job Details: 07/19/2021
"Cc: upper rack hitting gasket, pulling gasket outFound unit not level. Leveled, adjusted rack. Installed door gasket. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
Installed the new part op tested good. Water line and valve